Local Reviews
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Paul P.
DISHWASHER WHIRLPOOL WDT720PADM0 Found small obstruction at dishwasher loop. Showed customer where clog was at disposal. Customer is having plumber repair drain line and disposal.
Joe O.
REFRIGERATOR FRIGIDAIRE FGHC2345LF0 Cc: leaking from bottom of freezerFound drain tube plugged up and frozen overSteamed out drain pan and drain tubeSmall amount of debris came out of drain tube with waterOp test ok
Arthur V.
REFRIGERATOR GE PFSS5RKZCSS Found no interior lights ( they have been going on and off ) display is erratic. Intermittently water will dispense but if you try to get ice light goes off and no dispening. Called techline talked to Scott. Unit needs main bd and dispenser bd. Also condenser fan motor running really slow. Customer to call back if repair is wanted
Arthur V.
DRYER MAYTAG MGD6630HW0 Found unit getting a f3e3 error code. Open or shorted inlet thermister. Inlet thermister reading 57k ohms checks good. Needs acu PSP ITEM ; ordrng 1 W11350218 (ACU)
Paul P.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "No frost pattern at evaporator coil. Tapped system with bullet valve BPV31 from truck stock and reading 8psig, amperage at watt meter spiked about 180 watts, leveled off at a high level of 150 watts. No observable frost pattern, reading high amps. Customer to contact Whirlpool for repair authorization, office not to order parts listed yet. If authorized, office to schedule HVAC technician for repairs. Took picture of reciept.; ordrng 1 8201675 (compressor) and 1 WPW10608485 (evaporator)"
David R.
DISHWASHER WHIRLPOOL WDT790SLYM3 "Put parts on, water will only drain through first hose and not second. Will not reach disposal to drain. Tried multiple ways and still will not work. Ordering drain pump and will need additional help to see what is wrong.***** Requesting second tech; ordrng 1 WPW10348269 (drain pump)"
David R.
DISHWASHER WHIRLPOOL WDF530PLYB7 Rescheduled for tomorrow ; schdld next appmnt for 4/16 TUE 2-5
Dan H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, confirmed, compressor and condenser fan are running, evaporator fans are running, ran test 4, no frost pattern forming on evaporators , unit needs new fresh food section evaporator, parts and labor covered under extended warranty; ordrng 1 WPW10643261 (evaporator)"
Jeff M.
REFRIGERATOR FRIGIDAIRE FGHS2631PF The unit is still leaking customer has a picture and the floor is starting to buckle. There’s only one line that runs over The area where the floor show signs of discoloration it’s the 5/16 water hose to the fridge; ordrng 1 218976438 (tube) and 1 218976439 (tube-water inlet)
Jeff M.
DISHWASHER JENN-AIR JDB3200AWS "Diverter motor is leaking very bad. The unit needs a new sump assembly estimate only; ordrng 1 WPW10234567 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
RANGE WHIRLPOOL WMH31017HS2 "Replace parts listed,opt test ok,to core with me for return"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FGHC2331PF7 "Found drain pan clogged and big block of ice in it,explain customer issue of cause clear out and steam ice opt test ok"
Jason N.
DISHWASHER FRIGIDAIRE FGHD2433KF1 "Cc unit not draining Was able to get unit to drain after 3 tries. Checked drain line and sump drain for clogs, none. Drain pump may be on its way out. Quoted drain pump, customer not repairing at this time."
Dan H.
REFRIGERATOR KITCHENAID KBFC42FTS02 "Installed new control, evaporator fan , and gasket, op test good"
Dan H.
REFRIGERATOR GE PFE29PSDASS "Installed new condenser fan , op test good"
Dan H.
DRYER MAYTAG PYG2000AWW "Installed new blower wheel, op test good"
Paul P.
WASHER MAYTAG MVWB835DW1 "Ran diagnostics on washer, only error code was for user interface stuck button, F2E1. Cleared error code, ran calibration and test cycles, washer is operating properly, no further error codes. Went over operation of washer with customer, on the difference in time occurring as the washer will run a automatic load sensing cycle, which can add and subtract time before and during the washing process to adjust for load size, water pressure, load balance, and stage of washing. Did not set down mitigation mat, washer is in basement near floor drain."
Jeff M.
WASHER WHIRLPOOL WFW92HEFC I tried to tightening the hose even more it seemed to work. I told the customer to go buy a new house
Jeff M.
REFRIGERATOR AMANA ART1805BW Fridge was off when I got there customer says it produces cold air. The condenser was very dirty that’s why the cabinets hot to the touch
Jeff M.
DRYER MAYTAG MEDB765FW Customers is unaware how to properly use capacitive touch user interface. I showed her how
Jeff M.
REFRIGERATOR KENMORE 596.516731 Installed new part unit op tested good
Arthur V.
DISHWASHER WHIRLPOOL WDT970SAHW0 Replaced motor and sump assy. Also replaced both stops. Tested unit. Op test good. Left leak mat for customer
Arthur V.
WASHER MAYTAG MVWX655DW0 Found hub worn. Replaced with truck stock part. Recalibrated. Tested. Op test good ; used 1 W10528947 (HUB) from stock
Arthur V.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Found fill cup on icemaker frozen closed causing issue. Removed icemaker and cleared ice out. Jumped out T H to force cycle. Unit cycled and filled. Unit op test good water going into icemaker now
Joe O.
DRYER GE GTD42GASJ0WW Installed motor timer and beltRan test cycleOp test ok
Joe O.
COOK TOP WHIRLPOOL W5CE3024XB00 Cc: cracks in glass cooktopFound it to be scratches do not know what caused itInstalled cooktopOp test ok
Gabriel P.
MICROWAVE GE JVM3160DF3WW Monitor switch is bad ordering all switches scheduling customer it keep tripping the breaker when turn in heat for 1 minute it trips also find issues finding parts call marcone for then to do search on parts needed ; ordrng 1 WB03X10348 (lever switch) and 1 WB06X10610 (latch board) and 2 WB24X10204 (switch micro)s and 1 WB24X10205 (switch micro monitor)
Gabriel P.
WASHER WHIRLPOOL WTW7300DW0 User interface button is stuck would not go to hot ordering UI; ordrng 1 W11102318 (UI)
Joe O.
WASHER MAYTAG MVWC565FW1 Cc: leaking under unitFound drain from sink going straight to floorNot going into floor drain like it shouldAdvised to have a plumber look at drainOp test ok
Joe O.
DISHWASHER WHIRLPOOL WDF520PADM7 Cc: not washing dishes properly Found sprayer arms clear of debrisFound filter cleanUnit is diverting the water properlyUnit has good water pressureCustomer states the rinse dishes before useAdvised on washing before useAlso advised to let water at sink run to get water hotOp test ok
Gabriel P.
REFRIGERATOR KITCHENAID KSC24C8EYP02 "Replace parts,did all steps for seal system opt test ok"
Joe O.
REFRIGERATOR KITCHENAID KRFC704FPS01 Installed fill tubeRan test cycleOp test ok
Jason N.
WASHER GE GTW485ASJ3WS Installed listed agitator assembly. Found agitator splines stripped. Ran wash and drain and spin test. Op test good.
Jason N.
DISHWASHER WHIRLPOOL WDF760SADW2 "Cc unit hot power not correctCustomer redoing wiring in kitchenCustomer explained that when hooking wiring up to unit, neutral became energized in j box. Checked power coming in to unit, neutral missing. Advised customer to check wiring to unit or contact electrician."
Jason N.
MICROWAVE JENN-AIR JMW3430WS02 Installed second magnetron and inverter board. Ran heat test. Op test good.
Jason N.
DISHWASHER WHIRLPOOL WDF520PADM0 "Cc unit leaking underneathRan wash cycle, small drops in middle of unit, removed door skin, insulation padding wet.small leak coming from door vent gasket. Removed, cleaned debris from gasket and vent housing, reassembled."
Paul P.
ICEMAKER WHIRLPOOL MIM1554ZRS0 "Tested unit, passing all diagnostics. Found filter not seating in housing properly, sitting at improper angle. Inspected housing, not getting pressure to water valve. Customer will acquire another water filter, and contact us if this does not correct the issue."
Paul P.
RANGE WHIRLPOOL WGE745C0FS00 "Ran calibration cycle on upper and lower ovens. Temperatures set to bake on both for 350 degrees to test settings. offset raised for lower oven, and lowered for upper oven. Temperatures reading within range in both ovens 10 minutes after preheat signal, and holding during waveform heating pattern. Note Tech sheet W10647745B not in Service Matters, sent notice through."
Paul P.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Replaced evaporator motor, bushings, clip and stem washer. Tested airflow and diagnostics, operating properly."
Paul P.
WASHER ELECTROLUX EIFLS60JIW1 "Installed drain hose Assembly, tested fill/wash/rinse cycles on washer, now operating properly."
Corey L.
DISHWASHER KITCHENAID KDPE334GBS0 "Installed handle, op test good"
Corey L.
WASHER MAYTAG MVWB725BW0 "Customer complaint washer is really loud during spin cycle, confirmed bearings have failed basket roaring when spun by hand even, replaced bearings with ts kit, op test good; used 1 W10435302 (BEARING) from stock"
Joe O.
WASHER WHIRLPOOL MVWC565FW1 Cc: not cycling properly Ran auto testFound lid lock not engagingSkipped that step and continued auto testEverything seems to be functioningNeeds lid lock; ordrng 1 W11307244 (latch)
Brian M.
REFRIGERATOR WHIRLPOOL WRT106TFDB01 Recovered refrigerant Installed compressor filter and evap Ran 28 inch vac for 20 min Recharged unit with 4.27 oz of r134a Full frost pattern showed before installing back wall Advised 24 hours to cool OP TEST OK
Joe O.
REFRIGERATOR MAYTAG MSD2272VEW00 "Cc: no coolFound frost on back wall of the freezerFound unit not defrostingChecked bimetal, has continuityChecked heater has 26.9 ohmsAll components check outFound service pointer pertaining to this issuePer service pointerNeeds a new ADC control; ordrng 1 WPW10366605 (cntrl-elec19668), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Cc: not making iceCycled ice makerFound ice maker calling for waterWater valve not openingNeeds water valve; ordrng 1 WPW10498976 (valve7192), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER MAYTAG MVWB835DW3 "No error codes. Basket is spinning freely. Ran through service mode and all components are working, no noise. Checked underneath, good. Customer could be hearing the loud noises from the valves when changing from hot to cold. Op test ok."
Arthur V.
DISHWASHER WHIRLPOOL WDF760SADT2 Replaced motor sump assy. Op test good did not leave leak mitigation mat because customer has a leak detector already in use called wally. Sends a message to his phone if a leak is detected
Arthur V.
WASHER AMANA NTW4516FW2 "Getting a f9e1 error. Long drain. Ran auto test cycle. Unit passed. Filled unit with water both sides of valve working properly. Drained tub no issues. Drained completely. Called techline talked to Scott file number . Drain pump working good,fill valves working,Scott suggested a oversudsing issue but i didnt find any issues of that. Could not duplicate issue."
Jason N.
WASHER WHIRLPOOL WFW3090GW "Cc error codes after unit done washingCustomer was quoted service, but has pop, advised to send to service@fredsappliance.comRan diagnostics, found code f05 for temp sensor error.Ran diagnostics test, all functions passed, error code f05 at end.Cannot directly test sensor, unit has dryer stacked on top in small closet, will need second man, rescheduled.; schdld next appmnt for 4/15 MON !"
Jason N.
WASHER WHIRLPOOL WET4024HW0 "Cc unit loud when in spin Customer said that there was underwire or piece of metal in machine, may have gotten down into tub. Ran spin cycle, unit makes scrapping sound in spin. Have to reschedule with second man who is familiar with these stack units, to remove dryer portion in unit to get to spin basket.; schdld next appmnt for 4/16 TUE !"
Arthur V.
RANGE WHIRLPOOL WFG525S0HT1 Turned oven on at 350 Did temp check. Oven reached temp and cycled off. After a period of time it cycled on Could not duplicate issue with oven. Found all 5 top burners Need properly adjusted. Adjusted all the burners. Op test good. Oven still cycling after 40 min.
Jason N.
DISHWASHER KITCHENAID KUDC10FXSS5 "Cc unit leaks when in useRan wash test, tub leaking from left corner. Unit needs door gasket. Paid service and parts.; ordrng 1 W10300924V (door seal6083), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER WHIRLPOOL WTW8000BW0 Installed hinge assemblyOp test ok
Jason N.
REFRIGERATOR GE PSH25MSTASV "Installed listed inlet valve, inlet line leaking, line split on the end. Unit needs plastic tube. ; ordrng 1 WR17X11625 (tube plastic2306), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER WHIRLPOOL WFW95HEDC0 "Installed new dispenser, op test good"
Paul P.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Found crack in mold on bottom of ice maker, office to order ice maker.; ordrng 1 W10886939 (icemaker)"
Dan H.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Installed new air damper, op test good"
Corey L.
DRYER WHIRLPOOL LEQ8100KQ1 "Customer complaint dryer making a loud noise while running, confirmed found whole inside caked with 3” of hair and lint and coins all over motor, motor has been fighting thick groups of hair, motor is the source of the noise, quoted to replace, ok, replaced motor with ts part, oiled pulley and rollers, op test good ; used 1 279827XXX (XXXDO NOT RESTOCKXXX 131.57) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replaced sump asm, op test good"
Corey L.
REFRIGERATOR MAYTAG MFF2055FRB00 "Customer complaint fridge seems to run too much, temps were 43 in ff and -7 in frz, customer has very little in fridge, advised to put a couple gallons of water to hold temp and instructed on how to change temp, cycled power to the unit, unit is operating as designed"
Corey L.
DISHWASHER MAYTAG MDB4949SHZ0 "Customer complaint water is not entering unit, ran diagnostics found f6e1, no water, water pressure is good, customer said it actually happened when we had those few really cold days, ran service test cycle, completed, op test good"
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Replaced control, op test good"
Corey L.
DISHWASHER WHIRLPOOL ADB1400AGSO "Customer complaint dishwasher not working, confirmed, found unit had L1 connected to chassis and ground to L1, getting 120 from outlet with open ground, advised customer unit needs to be on a properly grounded outlet, corrected power connection to unit, started normal cycle, unit started and filled but did not stop, unit has drain hose installed through floor, 2nd floor apartment, landlord unsure where it goes to, advised customer to have the contractor who installed the unit remove hose from floor and refer to page 22 in their user guide, landlord took pictures of instructions to show contractor"
David R.
WASHER MAYTAG MVWC425BW0 "Spinned the basket, can hear grinding from the gearcase. No error codes. Components underneath washer (motor, cam, actuator drain pump) might be affected from the water leaking from gearcase. Needs gearcase and hub kit.***** do not order parts; ordrng 1 W10528947 (drive hub kit 26.16) and 1 W11035747 (gearcase 254.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees , freezer section temperature at 68 degrees , no frost pattern on evaporator, evaporator fan is running, compressor and condenser fan are running, tapped system, found in a 20” vacuum, added r134a, frost pattern improved, unit needs new evaporator and compressor ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor)"
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint of dent in right door(see pic),unit needs new door; ordrng 1 W11307263 (DOOR)"
David R.
REFRIGERATOR GE GSH25JSTASS "Customer said no cool for the past 2/3 days. Today I showed up, unit is cooling. 4* in Freezer and 37* in FF side. Checked all connections and wires for compressor and control. Checked power cord to wall outlet. All good. Op test ok"
David R.
WASHER MAYTAG MVWB835DW2 "Customer said noise doesn’t happen every time, high pitched squeal noise when spinning. Spun the basket, free spinning. No error codes. Went through service mode and everything worked no noise. Went into high spin and fast agitate. No noise. Looked underneath and found bolt to rotor a little loose, tightened. Checked everything. Op test ok."
Brian M.
WASHER WHIRLPOOL WFW94HEXW2 Installed control Op no good error F6E3 Called tech line probed MI3 connector pins 1-2 1-3 both have 5vdc tech lines advised on replacing UI # is no longer available for order Office to contact customer about refund ; saved tckt
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found temp on celsius it was 6 degrees set on freezer and 42 degrees switch to ferenheight and set on 0 degrees on freezer and 38 on fresh food section recommend ed opt test ok
Corina B.
REFRIGERATOR MAYTAG MFF2558VEM10 Replaced the water valve. Optest ok
Arthur V.
REFRIGERATOR WHIRLPOOL WRS322FDAT03 Found icemaker stalled in mid cycle. Needs icemaker ; ordrng 1 WPW10300022 (icemaker)
Corina B.
WASHER GE GTW330ASK1WW "Updated the software, cleared out the pressure port. Started a drain and spin. Optest ok."
Corina B.
MICROWAVE KITCHENAID KBMS1454SSS1 "Replaced the parts listed. Optest ok. Used a fuse from t/s. ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 WP4375321 (FUSE) from stock"
Corina B.
WASHER WHIRLPOOL WTW8500BW0 Replaced the valve and the tub ring. Optest ok.
Brian M.
WASHER MAYTAG MVWB765FC3 Installed valve ran auto test and calibration OP TEST OK
Brian M.
WASHER MAYTAG MVWC555DW Cc that unit I making a noise when runningRemoved coins from washplate area Verified with customer during a auto test cycle Noises she is hearing is the water valve shutting off and also the splutch noise when it switches positions No abnormal noises OP TEST OK Ran calibration
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Cc of no ice Found ice maker to rotate and then stop Replaced using truck stock ice maker Ran manual harvest OP TEST OK ; used 1 W10882923 (ICE MAKER ASSY) from stock
Paul P.
OTR MICROWAVE MAYTAG MMV1174FZ2 "Tested microwave, found the turntable and turntable ring warped, making loud grinding sound when turning. The motor is operating properly. Office to order turntable and turntable ring. Customer will install and test themselves, will call us if it doesn’t work.; ordrng 1 W11252182 (TURNTABLE RING) and 1 W11291538 (TURNTABLE)"
Brian M.
REFRIGERATOR KENMORE 253.2244241 Cc of no cool Found GCFI tripped Unit turned on frost pattern returned OP TEST OK
David R.
DISHWASHER WHIRLPOOL WDT790SLYM3 "Drain pump not pushing put water. Replaced from t/s. Water still not draining. Found objects stuck in drain hose and check valve is missing. Ordering drain hose.8-1 slow drain error code; ordrng 1 WPW10545278 (hose-drain), used 1 WPW10348269 (PUMP-DRAIN) from stock"
David R.
RANGE MAYTAG MGR6772BDS "No gas to power burner, Weill need valve kit but also the screws are so rusted that you cannot take the burners off without the screws breaking. Would need all orfice holders, screws and valve kit.******Do Not order parts; ordrng 1 12002270 (kit- valve 112.32) and 8 WP400021 (SCREW 6.31)s and 2 WP74007961 (holder- or 44.47)s and 1 WP7527P021-60 (holder-orf 45.56) and 1 WP7527P023-60 (holder-orf 43.35), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
RANGE WHIRLPOOL WOD51ES4ES01 "Installed new thermal fuse , op test good"
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer said unit will turn off and on by itself. Arrived and unit is running ( came on within 2 hours or so before arrival) and cooling. Deli board and harness recently replaced. Checked outlet and power cord, good. Temp in Freezer reading 5* and in FF reading 43*. Compressor is running. As of right now, everything is working. Ordering deli drawer with boardCalled Techline.Jk7724321865Told him deli board and harness were recently replaced. Check fans in service mode, check connection to deli board. Said the deli drawer itself might be the problem. Unplug deli drawer board. If the unit doesn’t intermittently go off and on deli drawer needs to be replaced. Could be moisture in drawer itself.; ordrng 1 W10815669 (dor-fip ss)"
Gabriel P.
RANGE WHIRLPOOL WFG550S0HZ0 "Replace parts,opt test ok"
Corina B.
DRYER WHIRLPOOL GEW9250PW1 "Replaced the main control. Brought core back for return. Unit started and turned off. Vacuumed out the dryer. The ui will not turn off but can use the heavy duty cycle. Will need a ui. Called BJ and said we are paying for the ui; ordrng 1 WP8558755 (UI 27896), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR JENN-AIR JS48NXFXDW10 "Water leaking on floor by water filter, customers turned off water to unit and has not been leaking since. Had customer turn water back on and I do not see a leak from the water filter housing. No water dispenser, cycling ice maker to call for water. Water leaking found water filter housing. Ordering housing.; ordrng 1 WPW10121140 (housing 102.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE WHIRLPOOL WOD77EC0HS00 "Door hinges locked up and will not unlock, little black part broke on hinges. Switch for door lock is open and voltage from control board to lock not bpresent. Ordering control, hinges, bulbs.***** customer to call and schedule return.; ordrng 1 W10883049 (latch-door) and 4 W11044773 (hinge-door)s and 4 W11045086 (hinge-recv)s and 1 W11261165 (CONTROL ) and 4 WPW10412711 (bulb-light )s"
Corina B.
WINE COOLER KITCHENAID KURR304EBS Replaced door found 2 dents on the door. Took pictures. Will need a new door. ; ordrng 1 W10913552 (DOOR)
David R.
REFRIGERATOR KITCHENAID KRFF707ESS01 "No noise when tech arrived. Turned unit off and on to see if something would happen, still no noise. Customer had video of noise on phone, noise coming from freezer. Went into service mode activated all fans. Freezer fan making loud noise. Ordering motor.; ordrng 1 W11032800 (motor-evap FZ)"
Brian M.
WASHER MAYTAG MVWC555DW1 Tried to remove washplate steel piece will not budge Need gearcase tub and wash basket ; ordrng 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W11035751 (gearcase)
Dan H.
B/IN REFRIGERATO GE ZISS420DRISS "Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 34 degrees, found air damper sticking, unit needs new air damper; ordrng 1 WR49X10107 (kit damper monogram 274.35), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DRYER HOTPOINT HTDX100EM8WW Open box motor defective. Took pics of box (wasnt too bad) motor hard to turn. Need to reorder motor. Reschedule at customer request ; ordrng 1 WE17X22215 (dryer motor & pulley)
Jeff M.
REFRIGERATOR GE GSH25JSRFSS "The unit is not defrosting properly i I found the heating element open needs a new heating element; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID KRBR109ESS00 "Damper sound loud ordering customer not happy with noise ,also took pictures of pop ; ordrng 1 WPW10594330 (control)"
Corina B.
REFRIGERATOR KITCHENAID KSF26C6XYY00 CC that the unit is still not cooling. Ff 47 fz 45. Freezer evap has a frost pattern on the top. Checked the evaporators the drier the compressor and the line no signs of a leak with the ui liCalled t/l Dustin file #checked pressures high side 125 psi low side 0 psi. Ran step 4 unplugged the unit the valve opened the high side and low side 25 psi. Talked to RA Will need a new evap. ; ordrng 1 WPW10643261 (EVAP)
Corina B.
REFRIGERATOR GE PSDS5YGXBFSS CC that the unit is still not cooling. Ff 74 fz 74. Called t/l bill checked line voltage from compressor 5 vdc. Checked the winding on the compressor 7.8 ohms. Will need a inverter. Office to order part; ordrng 1 WR49X10283 (INVERTER 20730)
Gabriel P.
RANGE WHIRLPOOL IBS224PSM0 Found oven not turning on when checking thermals all good also was getting power 240v it can out to be the settings on selector nob call bj and he show me how to get it to work opt test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Do unit has made zeros. The main controls only supplying 20 V of power I think it’s ghost voltage. So I can check continuity on the harness in the door tested good. The inverter and receiver board for the icemaker is receiving 14 V DC but the red lights not on. The boards are bad. I’m pretty sure the customer did not need the main control so I charged him the difference between the main control and the tumor board which was $60 and change; ordrng 1 W10870822 (RECEIVER ) and 1 W10898445 (EMITTER )
Gabriel P.
RANGE WHIRLPOOL WFG515S0EW1 Replace control opt test ok and probe also took core with me
Gabriel P.
RANGE FRIGIDAIRE WFE515S0ES1 "Found a stack of pumpkin seeds underneath burner by insulation that was burning when turn self clean ,clear everything out with my shot vac,opt test ok"
Corina B.
WASHER WHIRLPOOL MVWC416FW0 "CC that the unit is not draining. Found the lid lock is flashing. Ran diag F5E2 – LID LOCK FAULT, F5E3 – LID UNLOCK FAULT, F5E1 – LID SWITCH FAULT, F0E2 – OVER SUDS CONDITION DETECTED. Checked the lid lock good. Will need a main control."
Jeff M.
WASHER WHIRLPOOL WTW8500DR0 "Unit has a lot of error codes. Lid lock error miscommunications error water valve thermistor error estimate only customer will buy new; ordrng 1 W10812418 (CONTROL ) and 1 W10861642 (LOCK) and 1 W11169707 (UI RED) and 1 W11173599 (VALVES), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER MAYTAG MVWC416FW0 In manual mode to lock cycles fine automatically it just buzzes. Customer also has the alarm system plugged into the same outlet I recommended her to move the alarm system to a different outlet. Also going to order a latch and the control; ordrng 1 W11125011 (CONTROL ) and 1 W11307244 (LATCH)
Corina B.
RANGE KITCHENAID KFGD500ESS01 CC that the bottom oven does not keep temp. Turned bottom oven on to 325* waited 20 minutes. Checked the temp 325*. Advised cust to wait 10 min after the buzzer to insert the food. Working as designed. Optest ok.
Corina B.
RANGE WHIRLPOOL MER8700DS1 Replaced the bake element. Turn oven on to 350*. Optest ok.
Corina B.
WASHER WHIRLPOOL WFW85HEFC1 "Cust showed pop, sent pic. CC that the clothes are not spinning out. Found only a bath mat and rags. Ran a spin and drain with towels. Towels came out damp. Advised cust that there needs to be more in the washer to not get an unbalanced load. Optest ok."
Dan H.
REFRIGERATOR MAYTAG MFF2558VEB3 "Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 18 degrees , found evaporator frozen solid, defrost heater and bi metal are good, unit needs new control, defrosted evaporator m installed new control, op test good ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD 156.77) from stock"
Jeff M.
DRYER MAYTAG MEDC300BW0 The cut off was open installed new part unit op tested good ; used 1 279816 (CUTOFF) from stock
Jeff M.
REFRIGERATOR FRIGIDAIRE FRS26ZTHB4 Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WFW9470WW01 Do unit has a long drain code. I took the coin catch out of the drain it was empty I took the rubber grommet from the washer to the drain apart it was clean I took the drain hose on the other side of the drain motor apart that was clean I could not find an issue in the drain because this code. But I did find the drain hose was still in additional 4 feet inside the wall I adjusted it so it is sitting only 6 inches in the wall tested the unit tested good the drain sounds strong
Joe O.
WASHER WHIRLPOOL WFW9250WW01 "Cc: bellow started to pull off, and unit wouldn’t spinFound error f9e1 long drainPulled drain checkedFound change and some stone in itRemoved debrisRan drain and spinOp test ok"
Jason N.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Cc unit does not make ice and dispense very slowChecked dispense and no ice being made. Water dispense slow then stops. checked water in to unit. Found no water coming into unit. Checked water source in basement. Turned on saddle valve. Op test good.
Jason N.
WASHER WHIRLPOOL WTW5000DW2 Customer showed popInstalled listed leveling legs. Leveled unit. Op test good.
Jason N.
DBL WALL OVEN FRIGIDAIRE PLEB30T9FCB "Installed listed oven probe. Unlocked unit, ran bake test on upper and lower cavities. Op test good."
David R.
RANGE WHIRLPOOL WFG505M0BS3 "Ignitor coming on and lighting, checked resistance and checks good. Power back to board checks good. 120v at outlet. Gas not getting to oven. Ordering gas valve and regulator.**** customer will call to set up return ; ordrng 1 W11346659 (REGULATOR ) and 1 WP98014893 (valve-gas)"
Jason N.
WASHER GE GTWN3000M0WS "Cc unit has slow leakEvidence of water running behind unit, turned water on, checked water lines on valves, leak coming from water valve housing. Unit needs inlet valve. Estimate only, customer needs to ask husband first if moving forward with repair."
David R.
WASHER WHIRLPOOL WTW4900BW1 "Cc stopping midway cycle, turning off and leaving the basket full of water Basket speed fault. Loud grinding sound coming from the gearcase. Checked underneath all wires are fine and motor, cap and actuator are good. Test mode it’s shifting between agitate and spin mode. Checked water valves and they are clean. Ordering control and gearcase. Basket can come out.; ordrng 1 W10528947 (drive hub kit) and 1 W10671341 (cntrl-elec) and 1 W11035747 (gearcase)"
David R.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced door ice separator and ice maker. Made sure ice called for water and ice level sensor checked good. Op test ok.
David R.
DRYER MAYTAG MGDC465HW0 Lowe’s doesn’t have proper equipment to test gas. Ordering gas burner assembly ; ordrng 1 W10823508 (burner-gas)
David R.
DRYER WHIRLPOOL MEDX655DW1 Customer had POP. Found no air flow going outside. Vent had a pool of water sitting in the bottom of it. Poured water out. Looked inside cabinet of dryer to make sure no water got in and affected unit. Everything looks good. Hooked back up and tested. Air flow is good outside and unit is heating. Op test ok.
Dan H.
RANGE GE JKP55SP3SS "Installed new control from customer stock, op test good"
Macaulay G.
WASHER MAYTAG MHW2000AWW "Inlet valve is staying open at end of cycle. Office to order inlet valve.; ordrng 1 WP22002437 (valve- wat 128.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DRYER MAYTAG MED5500FW0 "Customer complaint that unit will only run for a few minutes, ran diagnostics no error codes found, moisture sensor is working, placed 6 wet towels in unit and ran normal dry cycle, unit ran for 10 minutes and continued to dry, unit is operating as designed, called whirlpool techline spoke to Kevin, file number , customer refuses to sign paperwork"
Macaulay G.
WASHER MAYTAG MVWB765FW1 Console has power but is non responsive. Office to order console.; ordrng 1 W11135391 (CONSOLE )
Dan H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that lights are not working, confirmed, called whirlpool techline spoke Andrew , said to replace freezer section led, file number 7724599157, installed new freezer section led light from truck stock surplus, op test good ; used 1 W11205083 (LED MODULE) from stock"
Dan H.
WASHER GE GUD27ESSJ0WW "Customer complaint of leak, found water dripping from hose clamp not properly mounted between drain pump and drain hose, corrected hose clamp, started normal wash cycle, no more leaks observed, too pics of claimed damage to ceiling, only damage noticed was that the carpet was wet, unable to get a good pic of wet carpet"
Joe O.
DISHWASHER KITCHENAID KDTE334DSS0 Cc: no powerFound ui unresponsiveFound unit receiving 122v to controlUi and control not communicatingUi not receiving proper power Needs control and ui; ordrng 1 W10866116 (CONTROL) and 1 WPW10537414 (UI)
Dan H.
WASHER MAYTAG MVWB865GW0 "Installed new fill valve and housing, op test good"
Corey L.
DISHWASHER KENMORE 665.15119K211 "Customer customer door is loose and falls open slide broke, Replaced customer supplied friction slide on right side and added the other to the left side, also ajusted door spring back 3 channels for better tension, op test good"
David R.
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Checked water going to valve in back, good and is dispensing without a connection. Dual valves in top of fridge cabinet not dispensing water. Checked resistance and open. Ordering valves.; ordrng 1 WP12956105 (valve DUAL 97.31), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
RANGE KITCHENAID KEBS207SSS04 Replaced bake element. Heating with both elements now.
Corey L.
RANGE HOOD WHIRLPOOL WVU37UC0FS0 "Customer complaint hood was installed but blower will not turn on, confirmed motor is humming, unit is getting correct power, blades are free, ordering motor and cap, owners of the home are moving inXXX Xx; ordrng 1 W11099715 (motor-fan) and 1 W11099740 (capacitor)"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS576FIDB01 Found yellow wire to ice maker harness had been broken. Corrected wiring issue.
Joe O.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Installed ice maker thermostatStarted to install air handler kitRealized that a piece to air handler kit is missingNeeds air handler kit; ordrng 1 5303918784 (AIR HANDLER KIT)
Joe O.
DISHWASHER JENN-AIR JDB8500AWX3 Cc: door falls openFound door cable brokenNeeds door cablesReplaced door cablesOp test ok ; used 1 8194001XXX (XXX DO NOT RESTOCK XXX2656) from stock
Joe O.
REFRIGERATOR FRIGIDAIRE FFHS2311PF5 Unit was cycling when I started looking at the unitDid not hear any noisesSpoke with Russell at Frigidaire Tech line he stated that it was a water fill issue and to adjust the water flow to the ice makerlowered the water flow to the ice makerSr# 82526760
Joe O.
WASHER KENMORE 110.2690169 Cc: over flowing Found the pressure hose for water level came offReinstalled hose ran test cycleOp test ok
Jason N.
DISHWASHER FRIGIDAIRE FGBD2438PF0A "Cc unit leaksFound tub seal in bad shape. Checked underneath unit for any additional leak. None present. Unit needs tub gasket.; ordrng 1 154827601 (gasket1624), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE MAYTAG MGR5755ADW "Temp Probe resistance at 1080, correct. Broil is working fine. Bake, the ignitor will come on but not the gas. Checked amps from ignitor and only drawing 2, needs 3 amps. Replaced from t/s. Tested. Fire came on, op test ok.**** One ignitor customer bought, one ignitor was shattered when I opened it.; used 1 12400035 (IGNITER 52.99), and 1 12400035 (IGNITER) from stock"
Jeff M.
WASHER GE GTWN4250D1WS Mode shifter bearings have failed. Leaking water the motor windings are burned i a picture of that. Tub seal is leaking picture of that too. And the suspension a shot also that ring split lotta times they tend to break when being removed; ordrng 1 WH02X10265 (ring split.) and 2 WH16X10158 (rod & spring asm)s and 2 WH16X10159 (rod & spring asm)s and 1 WH20X10094 (motor and inverter a) and 1 WH38X10019 (shaft and tube asm)
Corey L.
RANGE WHIRLPOOL WOC75EC0HS01 "Customer complaint broil not working but bake is working, ran diagnostics found four f6e0 ui lost communication faults, cleared codes, started broil cycle for 550, unit preheated to 550 and cycled, error code did not reappear, unable to duplicate the problem, cycled breaker to unit, if problem returns order ui console W11352560"
Corey L.
WASHER MAYTAG MHW5500FW0 "Customer complaint washer not draining as well as it used to clothes come out a little more damp, customer using too much soap advised only need 1-2 tbsp of detergent, ran diagnostics no codes, quoted to clean drain system, ok, found a screw and a few other small hard items in screen, vacuumed drain hoses, drain system is clear, filled tub and drained, drain has good water flow, op test good"
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit does not power on. Unit would not go into diagnostics, board led status light on. Customer said unit would not spin sometimes before it went out. Ordering control and lid lock. ; ordrng 1 W11116592 (cntrl-elec) and 1 W11307244 (latch)"
Corey L.
DRYER WHIRLPOOL WGD4815EW2 "Installed timer, op test good"
Corina B.
DISHWASHER WHIRLPOOL KUDS30IXBL9 "CC that the unit does not start, ran diag 4-3 3-Motor Not Running, 10-Dispenser Electrical Problem, checked the power at the control the pump and motor is getting 120 volts then dropping to 0 volts. Will need a main control. ; ordrng 1 W11035586 (CONTROL 18719), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
DISHWASHER WHIRLPOOL WDT710PAYM6 Cc: not washing properly Found debris stuck in wash armsFound debris stuck in drain screen and filter cracked full of debrisCleaned debris from unit ran test cycleAdvised customer to clean filter every so oftenOp test ok
Jason N.
WASHER MAYTAG MVWC425BW0 "Cc unit stays in senseRan diagnostics, found code f8e1 for long fill no fill.Found drain line running along floor, advised customer must be elevated. Rerouted drain line, ran auto test and calibration. All functioned passed.Ran wash cycle load with clothes to ensure proper sensing. Op test good"
Dan H.
RANGE WHIRLPOOL KEBS107SBL04 "Customer complaint hat oven will not reach high temps customer started bake for 450 degrees 10 minutes prior to techs arrival, bake element eat did not heat, element is good, found control not sending power to element , unit needs new control; ordrng 1 WPW10119143 (cntrl-elec)"
David R.
WASHER WHIRLPOOL WTW4816FW2 "Cold water valve cracked off. Replaced valve from t/s. Tested, op test ok; used 1 W11210459 (VALVE) from stock"
Corey L.
WASHER WHIRLPOOL WTW7000DW3 "found pop through entitlement, Customer complaint washer is not draining, confirmed, ran diagnostics found f9e1 and f9e2 long drain and drain system fault, water and clothes in tub, cleared water from tub, found zipper caught in pump blade, removed, calibrated, set down water mat, advised customer to only use 1-2 tbsp of an he detergent, op test good"
Corina B.
DISHWASHER WHIRLPOOL GU2500XTPS7 CC that the unit is leaking. Found the tub has a hairline crack. Will need a new tub.
Corina B.
WASHER WHIRLPOOL WTW4800XQ4 "CC that the unit is not spinning the clothes out. Ran diag F7E1 – BASKET SPEED FAULT, F8E5 – HOT, COLD REVERSED, F7E6 – MOTOR FAULT, F8E1 – NO FILL, LONG FILL. Found the hot and cold wat34 lines are reserved. Reserved the hot and cold lines. Replaced the drain pump from t/s. Optest ok. ; used 1 WPW10006355 (ACTUATOR 5713) from stock"
Jeff M.
DISHWASHER KITCHENAID KUDS30IVSS3 L1 in the dishwasher junction box was loose. Readjusted the wire so they’re tight unit tested good
Joe O.
MICROWAVE WHIRLPOOL KMHS120EBS2 Cc: door will not latchFound unit to be telling customer open close doorDoor is latchingNeeds door micro switchesReplaced door switchesOp test ok ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Jeff M.
WASHER MAYTAG MVWB765FW2 The unit had an off balance code and overload code suDS code lock rotor code. Customer washed two quilts at the same time. I told her that’s a no go. I cleared the codes re-calibrated machine unit tested good I gave her a quick rundown of how to properly use the machine
Jeff M.
DRYER MAYTAG MEDB850WQ0 Heating ele is shorted to the cabinet. Estimate ; used 1 WP8544771 (ELEMENT) from stock
Jeff M.
DRYER WHIRLPOOL WGD4850HW0 The units thermal was op installed new part unit op tested good ; used 1 WP3392519 (THERMAL FUSE) from stock
Jeff M.
DRYER GE DWSR405EB1WW This is an electric dryer it is receiving 240 V AC the vents is plugged unit heats up
Jeff M.
DRYER MAYTAG MGDC465HW0 The lint is coming from the fleece blankets they washed. I gave her specific directions to follow through remove lint out of her blankets and clothing it should work out
David R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced valve And icemaker, tested ice maker and cycled, called for water. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Replaced valve. Found icemaker not calling for water, checked old valves and new valves. Old valves were bad and new valve checked good on resistance. Replaced icemaker from t/s. Tested, cycled and called for water. Op test ok.; used 1 W10882923 (ICE MAKER ASSY 100.57) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Replaced the control, and harness. Brought core back for return. Optest ok"
Dan H.
DISHWASHER WHIRLPOOL WDF110PABS4 "Customer complaint that unit is not starting, found unit not draining, found debris in drain pump housing, cleared, started normal wash cycle unit filled and began washing, canceled, unit drained, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint that door gaskets are not sealing, doors are all sealing, adjusted feet to allow doors to fall closed, sealed gap between cabinet and liner with silicone, op test good"
Dan H.
REFRIGERATOR MAYTAG MFI2269FRZ02 "Customer complaint of loud noise, noise is ice maker trying to fill, no water is connected to unit, turned ice maker off, heard vibration from evaporator fan cover, found cover not mounted properly, reinstalled, op test good"
David R.
DRYER GE GTDP180ED2WW "Knob is cracked on the back where it holds onto the timer, will not grab onto timer and move it. Heat is working and cycling. Needs knob*****Do Not Order Part; ordrng 1 WE01X20374 (control knob 31.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DRYER WHIRLPOOL WED49STBW1 "Customer complaint that unit is not starting, confirmed, found wire backed out of moles plug, reinserted wire into plug, op test good"
Corina B.
DRYER WHIRLPOOL GEW9250PW1 "CC that the unit does not start. Checked the voltage at the terminal block, good. Will need a main control. Will need to vacuum out dryer, also.; ordrng 1 WP8546219 (CONTROL 26434), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DRYER WHIRLPOOL WGD4815EW2 "Customer complaint that unit is not drying clothes, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, vent is pinched behind unit(see pic), started normal dry cycle, unit is heating, good airflow at back of unit, no airflow at outside vent, no blockage found, advised customer that they need the vent cleaned out , unit is operating as designed"
Jason N.
WASHER MAYTAG MVWB765FW1 "Installed listed controller and ui console. Ran auto test and calibration. All functions passed, op test good."
Jeff M.
REFRIGERATOR KENMORE 596.516731 "Start device has filled. Compressor tested good the storage device is in the configuration we don’t carry. ; ordrng 1 WP12555902 (START D), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
DISHWASHER GE GDT580SMF5ES "Installed listed spray arms. Ran wash test, op test good."
Jeff M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Fridge is freezing everything stuff in the bottom drawer middle of the fridge top shelf frozen solid unit needs a new control the sensor tested good on the older models the control there was a service Pointer does not apply to this model but it’s the same control or close to it; ordrng 1 W11223729 (CONTROL )
Arthur V.
WASHER MAYTAG MVWX655DW0 Replaced all parts listed. Recalibrated. Could not completely test due to unit being disconnected and in the garage. Op test good with dry testing.
Arthur V.
DRYER MAYTAG MEDE200XW1 Found element open. Needs replaced replaced element. Op test good. Advised customer about the fire hazard associated with foil vents. Vent should be replaced. ; used 1 WP8544771 (ELEMENT) from stock
Arthur V.
DISHWASHER KITCHENAID KDFE104DBL2 Found unit needs disp —- Customer does not want repaired at this time. Wants to discuss with spouse—- Advised customer to quit using gel detergent——
Arthur V.
DRYER MAYTAG MGDC465HW0 No complaint just “defective” . this is a gas dryer. Cycled on time dry. ( unit can not heat due to no gas at test area) unit ignitor did come on which tells me there was not any limit switch issues On time dry unit timer did advance. Could not find anywhere defective with dryer. Unit op test good.
Joe O.
WASHER MAYTAG MVWC565FW0 "Installed gear case, cam, belt, and shieldRan auto test and calibrationOp test ok"
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc: not making iceFound harness on ice maker disconnectedReconnected harnessCycled ice makerOp test ok
Brian M.
REFRIGERATOR AMANA ASD2624HES "Cc that unit leaks Found water leaking, water dispenser leaked worse when water in house is turned on. Water valve not closing Needs water valve Customer does not want to repair at this time Customer paid svc"
Brian M.
WASHER MAYTAG MVWC416FW1 Cc of unit having lint in washer Customer had load finishing up in washer Removed clothes no sign of lint Washer is clean inside She does have a panty hose attached to drain Advised not to use and that it may be a back flow and some of that debris is back flowing into washer Advised on soap usage and bleach usage
Dan H.
DRYER MAYTAG PYG2000AWW "Customer complaint of loud noise, found blower wheel broken, unit needs new blower wheel; ordrng 1 31001043 (wheel,blower 47.70), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR FRIGIDAIRE FFHS2611LBK Cc of no ice Find ice maker empty and bail arm stuck Repositioned bail arm Ran manual harvest ice maker rotated and called for water At this time ice maker is functioning OP TEST OK
Paul P.
RANGE WHIRLPOOL WEG750H0HZ0 "Replaced control and control. Ran diagnostics programs, all operating properly. Technician took core for processing."
Corey L.
REFRIGERATOR GE PGCS1RKZASS "Installed control board, op test good, advised customer to allow 24-48 hrs for temps to settle"
Corey L.
DISHWASHER WHIRLPOOL KUDP01DLBT6 "Customer complaint dishwasher still not working, customer stated dishwasher was just blinking and wouldn’t wash, ran diagnostics no codes, ran test cycle, now unit will start but just filled, opened and shut the door then wash motor started, canceled cycle to drain, unit needs new control, part is unavailable, customer stated she wouldn’t want to put more money into the unit anyway WP8564543"
Arthur V.
MICROWAVE FRIGIDAIRE FPBM3077RF Installed parts. No good. Called cust service talked to Tracy. Tracy Called Frigidaire talked to Rodney who gave me a list of parts they want replaced all at one time —-part numbers were given to me by Tracy at lowes who got them from Rodney at Frigidaire. They insist i replace them all together. ; ordrng 1 5304464097 (switch) and 1 5304464098 (switch) and 2 5304464099 (switch)s and 1 5304477389 (door latch) and 1 5304499580 (latch hook)
Corey L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint dishwasher wash pump not working, confirmed started cycle unit filled wash motor did not kick on, connections a secure, ran diagnostics found f4e3 motor failed, quoted, customer does not want repair at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER WHIRLPOOL WDT970SAHW0 Found unit needs motor sump assy. And top rack end peice (stop) ; ordrng 1 W11087376 (pump&motor) and 1 WPW10508950 (stop)
Gabriel P.
REFRIGERATOR GE CFE28USHCSS "Was no able to hear noise explain customer that if noise appear again to record it on his phone to give me a better idea what’s making noise,opt test ok"
Gabriel P.
WASHER GE GLWN2800D1WS "Could not find issue it dry and spin ran 3 pants and some socks they were not wet after rinse and spin,opt test ok she could of had an off balance load but everything working"
Gabriel P.
REFRIGERATOR WHIRLPOOL ARB8057CW "MACHINE NOT REPAIRABLE CALLED WHIRL TL, SR #, THEY DOCUMENTED THAT MACHINE HAS A CAP TUBE RESTRICTION NOT CAUSED BY SOLDERING. PULLED VACUUM ON LOW SIDE AND DID NOT GET ANY SUCTION FROM END OF CAP TUBE. END OF CAP TUBE IS CLEAR. RESTRICTION DEEP INSIDE File number 7724591659"
Joe O.
WASHER WHIRLPOOL WFW75HEFW0 "Cc: noise during operation, not spinning clothes out completely.Found error code f3e1 water level system errorChecked connections for pressure sensorFound pressure switch not receiving 5v dcNeeds control; ordrng 1 W11201274 (CONTROL)"
Paul P.
WASHER WHIRLPOOL WFW70HEBW2 "Replaced door lock, bellow, water pump, and dispenser drawer assembly. Ran ops tests on washer, operating properly now. Did not set down mitigation mat, washer is in basement near floor drain."
Brian M.
DRYER MAYTAG MDE5806AYW Cc of noise Found noise coming from idler pulley Removed and cleaned up pulley had a lot of lint pull up around it Reinstalled OP TEST OK
Macaulay G.
DRYER MAYTAG MEDB765FW0 Tested unit. Heated and operated properly.
Joe O.
RANGE WHIRLPOOL WFG505M0BB2 "Cc: melted wiresFound control board shorted out and burned upFound connections to the control melted to control boardFound house to have 115v between l1 and neural, 110v between l1 and ground, and 30v between neutral and groundAdvised customer to have a licensed electrician look at electricalNeeds wire harness and control boardSpoke with whirlpool safetyAdvised not to return until electrical is fixedCustomer advised to call and reschedule once electrician comes; ordrng 1 W10914403 (WIRE HARNESS) and 1 W11126814 (CONTROL)"
Macaulay G.
WASHER MAYTAG MVWC565FW1 "Replaced hub, pulley, and gear case. Ran calibration cycle. All tested ok."