Service History 176 - Fred's Appliance

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC54EC0HS01

Near Strongsville, OH 44136

David R

Job Details: 06/15/2021

"Cc unit either sometimes starting when press or some functions wont work, being activated will not turn off, sometimes will reset power and work normally, software issues and a new software will be released in August 2021. Called tech line to confirm. As of today is is working fine. Microwave and Oven both turning on and working, heating items up. Op test ok.Over the year update, customer to check app for update. Can come at any time. Of having issue to call connected team.

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS950ESS02

Near Strongsville, OH 44136

David R

Job Details: 06/15/2021

"Customer had POP. Cc unit is ticking when turning on. Went through all burner heads, cleaned orfices. Tested all 5 and working every time I turn on. Showed customer what I cleaned. Everything working correctly. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Wellington, OH 44090

David R

Job Details: 06/15/2021

"Cc screeching noises during cycle, especially spin. No error codes. Ran a diagnostics test cycle to test all functions. Nothing stuck by agitator. Went through testing and in spin could hear the noise. Coming from gearcase. Ordering gearcase, cam and belt. **office to reschedule ; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Brook Park, OH 44142

Corina B

Job Details: 06/15/2021

"CC that the clothes are wet at the end of the cycle. Ran diag F8e1 long fill. Cleared codes. Started a rinse and spin with clothes, clothes came out damp. Found the spin speed on medium. Advised cust to use high speed spin. Optest ok"

We serviced a

WHIRLPOOL DRYER

Model WGD6620HW1

Near Euclid, OH 44117

Dan H

Job Details: 06/14/2021

"Installed new baffle, op test good"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE1011KW2

Near Wickliffe, OH 44092

Jason N

Job Details: 06/14/2021

"Cc unit not draining Drained tub, checked drain pump. Found sock stuck in drain pump impeller. Removed. Ran rinse and spin test. Unit drained out properly. Operation test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Wickliffe, OH 44092

Jason N

Job Details: 06/14/2021

"Cc unit will not agitate.Checked shifter. Found shifter arm slipped out of splutch linkage. Per service pointer W11531483, replaced shift actuator using truck stock. Ran auto test and calibration. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Elyria, OH 44035

Marie V

Job Details: 06/14/2021

"Replace thermal fuse, tested unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Garfield Heights, OH 44125

Brian M

Job Details: 06/14/2021

Installed evap cover and control OP Test Ok

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Cleveland, OH 44111

Corina B

Job Details: 06/14/2021

"CC that there is a squealing in a spin. Confirmed. Replaced the control. Brought the core back for return. Ran a calibration. Started a spin cycle. Optest ng. Still squealing. Checked the agitator the splines are worn. The gasket on the gearcase is squealing. Will need a new gearcase, agitator, cam bolt, cap and belt. ; ordrng 1 W10721967 (Cam) and 1 285565 (Agitator) and 1 WPW10006384 (Belt) and 1 WPW10074580 (Cap) and 1 W10772621 (Bolt)"

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Cleveland, OH 44111

Corina B

Job Details: 06/14/2021

Unit is a Frigidaire washer. Called office

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Euclid, OH 44132

Jason N

Job Details: 06/14/2021

"Cc unit not sensing properly.Customer states unit not filling properly. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Started normal cycle with clothing load. Unit filled with proper water level. Advised customer these models will not fill tub with water. Advised customer use deep fill or bulky setting for most water. Unit is operating designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDZ01

Near Cleveland, OH 44119

Dan H

Job Details: 06/14/2021

"Customer complaint of no ice and water leaking into freezer section , found fill tube mostly frozen, cleared, installed new valve, op test good"

We serviced a

FRIGIDAIRE WALL OVEN

Model FEF336ECE

Near Willoughby, OH 44094

Jason N

Job Details: 06/14/2021

Installed clock/control. Ran bake test. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EVMS13

Near Shaker Heights, OH 44122

Brian M

Job Details: 06/14/2021

Cc leaking from freezer Found drain pan clogged and drain tube not updated Updated tube and cleared clog OP Test Ok ; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Beachwood, OH 44122

Brian M

Job Details: 06/14/2021

Cc unit not working Able to get unit to turn on but not sending power to drain pump Needs drain pump and control ; ordrng 1 W11170317 (cntrl-elec) and 1 W10919003 (pump-water)

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Newbury Township, OH 44065

Joe O

Job Details: 06/14/2021

Cc: squealing noiseRollers and pulley worn. Needs dryer repair kit.; ordrng 1 4392067 (dryer repair kit)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Elyria, OH 44035

David R

Job Details: 06/14/2021

"Replaced main control, UI and latch. Ran test 51/52. Good. Op test ok"

We serviced a

GE REFRIGERATOR

Model PTS25SHSCRSS

Near Middlefield, OH 44062

Joe O

Job Details: 06/14/2021

"Cc: not cooling properlyFound temps at 42 in ff section, and 4 in freezer. Compressor was not running when I arrived. Compressor started both fans functioning unit pulling 1.2 amps. Could not duplicate issue. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2456GEQ

Near Lyndhurst, OH 44124

Brian M

Job Details: 06/14/2021

"Cc unit leaking Found drain tube leaking Part is NLa Got it sealed up but may leak again Is so part is NLa 61003133 ; ordrng 1 61003133 (hose,drain)"

We serviced a

WHIRLPOOL COOKTOP GAS

Model WFE540H0AS0

Near Elyria, OH 44035

Marie V

Job Details: 06/14/2021

"Replace infinite switch, tested u it with cust. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Strongsville, OH 44149

Marie V

Job Details: 06/14/2021

"Replaced gear case, slider, control and impeller. Ran calibration,pass , ran auto test, pass started a normal cycle. Explain cust that 6-7 bath towels = a full load and that it should only use 1-2 tablespoons of detergent. Op test okBrought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Amherst, OH 44001

Gabriel P

Job Details: 06/14/2021

"Replace control,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/14/2021

"Cc that the unit stopped cooling and that now is freezing things on fresh food section. Took temps found 40* 36*, freezer was at 13* and 17*. When arrived unit was not running. I started taking freezer apart to verify evaporator, has good frost pattern. Advice to make sure that the doors are closed all the way. if is left open just a little it will cause cooling problems. Cyst said that unit started cooling the day after it stopped cooling. Unit is working as designed at this moment. Op test okt"

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Cleveland, OH 44111

Corina B

Job Details: 06/14/2021

Unit is a Frigidaire washer. Called office

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB06

Near Cleveland, OH 44102

Corina B

Job Details: 06/14/2021

CC that the freezer door does not shut. Confirmed. Found a lot of food in the freezer to cause the door to not close. Removed some food and door is closing. Replaced the ff gasket. Used Vaseline around the gaskets. Optest ok.

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near Westlake, OH 44145

Marie V

Job Details: 06/14/2021

"Cc that the unit sometimes has an error code and the door stays locked. Ran diag got error code of F3E1 water level system error. Check drain pump catch, found hair tie and gunk. Cleared out and tested unit. Advice cuts to run a clean water with afresh that will help remove dirt from between drum and basket also in drain pump . Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM00

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 06/14/2021

"Cc unit not cooling. Check pressure with bullet piercing valve found leak in system.gave estimate customer will not repair ; ordrng 1 W10858281 (Evaporator) and 1 W10769822 (Compressor) and 1 WPW10143759 (Dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

SAMSUNG DRYER

Model DV45K6200EZ/A3

Near Avon, OH 44011

Gabriel P

Job Details: 06/14/2021

"Replace idler pulley,ran time dry,unit working as design,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Avon Lake, OH 44012

Marie V

Job Details: 06/14/2021

"Cc that the top rack on freezer is not attached, corrected issue. Op test ok"

We serviced a

GE DRYER

Model DRSR495GG7WW

Near Geneva, OH 44041

Jeff M

Job Details: 06/14/2021

The dryer is not consistently heating after the fifth successful ignition. It started filling in the gas valve started to rattle. Needs a new set of gas valves ; ordrng 1 WE4X692 (Coil) and 1 WE4X693 (Coil) and 1 S

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Mayfield Heights, OH 44143

Jason N

Job Details: 06/14/2021

Could not install main control. Part sent out is Orion board for compressor. Part number changed on parts lookup. Reordering main control. Advised customer part not showing in stock. Office to contact customer for next service appointment. ; ordrng 1 W11450890 (Main control)

We serviced a

KITCHENAID WALL OVEN

Model KEBC247VSS02

Near Mentor, OH 44060

Joe O

Job Details: 06/14/2021

"Cc: not heatingFound unit is not receiving proper power. Tripped breaker, still not receiving proper power. Need electrician"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS02

Near Moreland Hills, OH 44022

Dan H

Job Details: 06/14/2021

"Installed new led module, op test good"

We serviced a

GE DISHWASHER

Model GLDA696P01SS

Near Kingsville, OH 44048

Jeff M

Job Details: 06/14/2021

The unit was not turning on upon my arrival unit is receiving 120 V of power main control board is not responding it is receiving power needs a new main control board. EST only ; ordrng 1 WD21X10366 (Control) and 1 S

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Jefferson, OH 44047

Jeff M

Job Details: 06/14/2021

The actuator popped out of the clutch replaced it with the part that was sent a new actuator. Unit tested good

We serviced a

AMANA REFRIGERATOR

Model ABB1921BRM00

Near Wellington, OH 44090

David R

Job Details: 06/14/2021

Replaced both control and evap harness. Calibrated to correct code. Give unit 24 hours to return to normal temps. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED25QFXHW00

Near Strongsville, OH 44149

David R

Job Details: 06/14/2021

Replaced FZ fan. Tested. Good. Give 24 hours to return to normal temps. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHW1

Near Kent, OH 44240

Brian M

Job Details: 06/14/2021

Cc unit not cycling properly Ran auto test no stored errors and unit completed with no issue Ran normal for about 15 min unit drained but did not fill back up and wash motor running with no water Needs control ; ordrng 1 W11225084 (cntrl-elec)

We serviced a

KENMORE DRYER

Model 11062722100

Near Aurora, OH 44202

Brian M

Job Details: 06/14/2021

Belt and idler broke Replaced using dryer kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG FREEZER

Model MZF34X16DW06

Near Maple Heights, OH 44137

Dan H

Job Details: 06/14/2021

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Garfield Heights, OH 44125

Dan H

Job Details: 06/14/2021

"Customer complaint of condensation build up in fresh food section, found fresh food section door uneven and not sealing at the top and bottom corners, leveled unit, used heat and petroleum jelly to adjust door gasket, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Jefferson, OH 44047

Jeff M

Job Details: 06/14/2021

Customer is having an issue with items freezing next to the icemaker box which also has the inlet for the air supply to the refrigerator. The air coming out of the dampener control is 0? anything by that will freeze I Suggested to the customer a few different options to try to limit the amount of freezing that occurs inside the machine recommend not putting anything by that vent to block it

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0 LM

Near Strongsville, OH 44136

David R

Job Details: 06/14/2021

Customer had POP. Called a day before warranty ended. Cc not washing. Found F4E3 wash motor error. Replaced from t/s. Tested. Ran diagnostics. Good. All components working. Good. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Strongsville, OH 44136

David R

Job Details: 06/14/2021

"Replaced lid, screws and hinge. Tested. Locking. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Broadview Heights, OH 44147

David R

Job Details: 06/14/2021

"Cc sometimes clothes are still wet not spun out, lid locked and wouldnt let them into get clothes, clothes getting tangled. Asked customer, what cycles does she use, normal/quick wash/delicates. Found on different cycles that the Spin option was turned off. Advised customer to make sure to check that option is set to on or at desired spin speed. For clothes getting tangled, depending on load being put into unit. Make sure to use correct cycle to add more water if needed. Make sure to be loading unit properly as well and not into bunches. Also has max fill/deep fill option. Ran diagnostics cycle, all components working correctly. Ran a calibration. All components good. Ran a Norma cycle with load in and then used drain and spin. Good. Unit test good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF305ESS04

Near Painesville, OH 44077

Joe O

Job Details: 06/14/2021

"Cc: humming noiseCustomer states noise is heard when cooking dinner. Tested fans, compressor, damper. Unit made small vibration while compressor was running. Pulled compressor cover. Checked lines and fane to ensure not hitting anything. Vibration went away. Unit also was not leveled. Adjusted legs. Op test ok"

We serviced a

KENMORE REFRIGERATOR

Model 10657282790

Near Parma, OH 44130

Corina B

Job Details: 06/14/2021

"Cc that back wall on freezer side is freezer. Confirmed and found that the thermostat is bad will not let the unit go into a defrost unless you bump it or manually move it around. Ordering part.; ordrng 1 WP2198202 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYW02

Near Westlake, OH 44145

Gabriel P

Job Details: 06/14/2021

Found a leak on evap fridge ordering parts needed ; ordrng 1 WPW10643261 (Rc evaporator) and 1 WPW10143759 (Drier filter) and 1 W11162078 (Drip pan)

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Willoughby, OH 44094

Jeff M

Job Details: 06/14/2021

Installed the new part op tested good. Lid

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611PFCA

Near Brecksville, OH 44141

Corina B

Job Details: 06/14/2021

"CC that the ff is not keeping cold, can not adjust the temperature and there is frost in the freezer with a noise when closing the door. Confirmed. Found the return to the freezer blocked with ice and frost. Found the damper not opening and closing. Will need a damper. ; ordrng 1 242303001 (Damper), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Willoughby Hills, OH 44092

Jason N

Job Details: 06/14/2021

"Cc unit not making ice.Found a few cubes in container. Ran manual harvest test, ice would not harvest. Unit needs ice maker. Replaced ice maker using customer supplied pre Id part. Ran harvest test, indexed properly and filled with water. Op test good."

We serviced a

WHIRLPOOL WASHER

Model Mhw8630hc1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 06/14/2021

Cc unit shutting off mid cycle Found unit to have over suds error Found service pointer followed pointer Needs control ; ordrng 1 W11322884 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCF72DKL00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 06/14/2021

Customer showed pop took pic Cc mullion heater not closing properly Added 2 washers to mullion catch OP Test Ok ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

MAYTAG DRYER

Model MGD5900TW0

Near Westlake, OH 44145

Gabriel P

Job Details: 06/14/2021

Found fuse open will need to order I dont carry this one ; ordrng 1 WP3390719 (Fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB119WFBW01

Near Chardon, OH 44024

Joe O

Job Details: 06/14/2021

"Cc: not cooling properlyFound temps in ff section at 51 degrees, freezer at 8 degrees. Found damper not opening. Stuck in closed position. Needs damper; ordrng 1 WPW10594330 (control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Chesterland, OH 44026

Joe O

Job Details: 06/14/2021

Cc: not draining and spinning clothes outFound error codes f8e1(long fill no fill) found no water pressure from cold water valve. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11210459 (VALVE) from stock

We serviced a

WHIRLPOOL DRYER

Model WGD5620HW2

Near Broadview Heights, OH 44147

David R

Job Details: 06/14/2021

Replaced motor collar seal. Tested with load. Normal sounds now. Good. Op test ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHP519ESS5

Near Eastlake, OH 44095

Jeff M

Job Details: 06/14/2021

Installed the new part op tested good. Door

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Willoughby, OH 44094

Jeff M

Job Details: 06/14/2021

When I arrived the unit was working. There is no error code unit op tested good

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Cleveland Heights, OH 44118

Dan H

Job Details: 06/14/2021

"Customer complaint that unit is not draining and door is loose, door links are broken, no power to drain pump , no power from control, unit needs new control and link kit, control is out of stock so not scheduling return appointment, customer does not want repair at this time ordrng 1 W11305297 (Cntrl) and 1 8194001 (Link kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model GEW9200LQ1

Near Rocky River, OH 44116

Corina B

Job Details: 06/14/2021

CC that the unit does not spin. Confirmed. Found the belt is broken. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Lakewood, OH 44107

Corina B

Job Details: 06/14/2021

"CC that the is ice build on up on the back wall, lights go out and turns off. Unit was unplugged when arriving. Service pointer W11092686 to replace drain pan. Breaker is not tripped when unit turns off. Plug properly polarized. Will also order evap fan, main control, ui, and deli control.; ordrng 1 W11457241 (Pan) and 1 WPW10675033 (Main control) and 1 W11330971 (Ui) and 1 WPW10769076 (Control) and 1 W11087438 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER DUET

Model GHW9100LQ1

Near Rocky River, OH 44116

Corina B

Job Details: 06/14/2021

CC that there is a f2. Confront. F2 long drain. Found a pen in the drain pump. Removed the pen. Started a cycle with towels on a rinse and spin.

We serviced a

WHIRLPOOL RANGE

Model WFE301LVS0

Near Bedford Heights, OH 44146

Brian M

Job Details: 06/14/2021

"Cc front left burner not heating properly Found element only to get hot on high Needs element and switch ; ordrng 1 WPW10242957 (elmnt-surf) and 1 WP3148953 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Lakewood, OH 44107

Gabriel P

Job Details: 06/14/2021

"Replace parts,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model KCGC506JSS00

Near Chesterland, OH 44026

Joe O

Job Details: 06/14/2021

Replaced burner head. Op test ok

We serviced a

KENMORE REFRIGERATOR

Model 106.59297991

Near Eastlake, OH 44095

Jeff M

Job Details: 06/14/2021

The diffuser has stopped opening I remove the diffuser to let cold air and needs new diffuser; ordrng 1 WP2209751 (Diffuser) and 1 S

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1821QW1

Near Parma, OH 44129

David R

Job Details: 06/14/2021

"Cc some parts are coming apart are problem. FF gasket, FZ gasket, FF door handle, Meat drawer, Sliding Shelf frame. All broken. Gave estimate to customer. Customer paid SVC only. Do not order parts ; ordrng 1 242193203 (FZ gasket) and 1 242193206 (FF) and 1 5304506469 (Handle) and 1 240530811 (Meat drawer) and 1 240372410 (Sliding frame), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PSH25PSWCSS

Near Perry, OH 44081

Jeff M

Job Details: 06/14/2021

Installed the new part op tested good. Fan

We serviced a

WHIRLPOOL DRYER

Model MED6000XW0

Near Cleveland Heights, OH 44121

Dan H

Job Details: 06/14/2021

"Customer complaint of rattling noise when drum turns, found blower wheel broken, unit needs new blower wheel, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WPW10211915 (Blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Middleburg Heights, OH 44130

David R

Job Details: 06/14/2021

Cc unit FZ left side frosting up. Found icemaker cover off and could be letting the door not close properly. Corrected position. Cleared all ice and steamed door to conform back if out of place. Op test ok

We serviced a

GE RANGE

Model JGB860DEJ1BB

Near Olmsted Falls, OH 44138

David R

Job Details: 06/14/2021

"Cc both top and bottom oven not heating properly, sometimes will not come on or if it does come on will not heat up to temp properly. Found both glow igniters are worn and not getting to proper amps needed. Replaced both igniters from t/s. Tested both at 350/400*. Good and cycling. Op test ok; used 2 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Avon, OH 44011

Marie V

Job Details: 06/14/2021

"Put part in tested, cust tested it it came off and we put it back together, it started working good. Ask cust to monitor. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDS301XBL1

Near Willoughby Hills, OH 44094

Jason N

Job Details: 06/14/2021

"Cc unit door not level, leakingConfirmed right side of door Contacting tub. Found shim under right leg had slipped out. Replaced shim. Leveled unit so door centered in tub. Ran wash test, checked for leaks. No leaks found. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5600SQ0

Near Willoughby Hills, OH 44094

Jason N

Job Details: 06/14/2021

"Cc unit not draining, spinning out clothingCustomer stated unit will sometimes leave clothing wet, doesnt spin out. Ran spin test with clothing load. Clutch not engaging or brakes sticking, basket will not spin with heavy load. Advised replacing both drive tube/brake and clutch. ; ordrng 1 W10820043 (Drive tube) and 1 285785 (Clutch)"

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Lyndhurst, OH 44124

Jason N

Job Details: 06/14/2021

Installed thermal fuse. Ran dryer cycle. Watched flame cycling for several minutes. Good flame and airflow. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW72HEDW0

Near Cleveland, OH 44119

Jason N

Job Details: 06/14/2021

"Installed pressure switch. Ran auto test. All functions passed, no codes. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWB04

Near Maple Heights, OH 44137

Brian M

Job Details: 06/14/2021

Installed fan and cleared drain tube OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Sheffield, OH 44054

Gabriel P

Job Details: 06/14/2021

Cc unit not washing and making noise. Ran normal wash and drain and spin cycle not noise. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44119

Jason N

Job Details: 06/14/2021

"Cc unit not working Customer showed popRan diagnostics, found codes f1e2 for motor control fault and f8e1 fog no/long fill. Cleared codes. Ran auto test and calibration. All functions passed. Ran manual agitation and spin tests. All functions normal. Started normal cycle. Unit working normally at this time. Advised customer if happens again we can pre Id main control."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Avon, OH 44011

Gabriel P

Job Details: 06/14/2021

"Found timer not advancing,ordering ; ordrng 1 W10857612 (Timer)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Richmond Heights, OH 44143

Dan H

Job Details: 06/14/2021

"Customer complaint that unit is leaking, found unit leaning to the right, unit had fallen off of block that was propping it up , started normal wash cycle, unit started leaking, unit is missing door gasket, unit needs new door gasket ; ordrng 1 W11177741 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Willoughby Hills, OH 44092

Brian M

Job Details: 06/11/2021

Installed control and thermistor OP Test Ok Advised to watch 48 hours

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ07

Near Newburgh Heights, OH 44105

Dan H

Job Details: 06/11/2021

"Installed new water filter head, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF991BOOM00

Near Cleveland, OH 44144

Dan H

Job Details: 06/11/2021

"Customer complaint of loud noise and door gasket is torn, no unusual noises heard, installed new door gasket, op test good"

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Ashtabula, OH 44004

Joe O

Job Details: 06/11/2021

Cc: not spinning clothes out properlyFound error codes f0e5(off balance). Found hub worn. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Cleveland, OH 44128

Jason N

Job Details: 06/11/2021

Installed damper. Ran damper test 3. No abnormal sound heard. Op test good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near South Euclid, OH 44121

Jason N

Job Details: 06/11/2021

"Cc unit filling with but will not wash Ran diagnostics, found code f8e1 for no/low fill.Ran auto test, found cold water valve turned off. Started normal wash cycle. Unit op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Cleveland Heights, OH 44118

Jason N

Job Details: 06/11/2021

"Cc unit not dispensing ice Tested ice dispense, found container screw binding up. Removed container removed ice, checked auger motor. Found auger motor loosely mounted, screws loose. Tightened screws. Retested ice dispense, good dispense on cubes and crushed. Leveled unit doors. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Eastlake, OH 44095

Joe O

Job Details: 06/11/2021

Cc: shakingRan drain and spin. Ran manual high speed spin. Ran auto test and calibration. Op test ok

We serviced a

ROPER WASHER

Model RTW4516FW1

Near Beachwood, OH 44122

Brian M

Job Details: 06/11/2021

Installed suspension Ran auto test and calibration OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KENMORE REFRIGERATOR

Model 253.70413417

Near Novelty, OH 44072

Brian M

Job Details: 06/11/2021

Cc door not closing correctly Found evap shield pushing door out Put back into place OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near University Heights, OH 44118

Dan H

Job Details: 06/11/2021

"Customer complaint that unit is not spinning, ran diagnostics found f2e1(stuck key) and f7e6(motor fault) error codes, Found shifter popped out of cam, unit needs new shifter, part is out of stock so not scheduling return appointment ; ordrng 1 W10913953 (Shifter)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Euclid, OH 44132

Joe O

Job Details: 06/11/2021

Cc: running with no lights onFound unit stuck in drain. Canceled. Found no stored error codes. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHW00

Near Willoughby Hills, OH 44094

Joe O

Job Details: 06/11/2021

Installed door. Op test ok

We serviced a

JENN-AIR COOK TOP

Model CVE3401B

Near Moreland Hills, OH 44022

Brian M

Job Details: 06/11/2021

Cc unit not heating properly Found knobs broken (safety issue if not replaced) Found rear element open And switches not functioning properly ; ordrng 4 WP74009592 (knob- inf.)s and 1 W10823707 (elmnt-surf) and 1 WP74011242 (switch- in) and 1 12002125 (switch-inf)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Conneaut, OH 44030

Jeff M

Job Details: 06/11/2021

Installed the new part op tested good. Cover and mounts

We serviced a

KITCHENAID REFRIGERATOR

Model JFC2290VPF1

Near Conneaut, OH 44030

Jeff M

Job Details: 06/11/2021

Installed the new part op tested good. Water valve

We serviced a

JENN-AIR DISHWASHER

Model JDB1275AWY1

Near Moreland Hills, OH 44022

Brian M

Job Details: 06/11/2021

"Cc unit not washing properly ; ordrng 1 6-919963 (motor-pump) and 1 WPW10218836 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"