Service History 178

Near Painesville, OH 44077
Dan H
Job Details: 01/22/2021
DRYER ROPER RED4516FW0 "Customer complaint that unit was not working and is taking too long to dry, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
Near Mentor, OH 44060
Joe O
Job Details: 01/22/2021
WASHER WHIRLPOOL WTW8500DC1 Customers ui was cracked and scratched. She stated to get it working. Installed customer supplied control and ui. Ran auto test and calibration. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Found evap frozen steam then replace fan and harness also use a towel to dry water inside freezer and fridge pan on the bottom customer said when they unplug fridge they found water all over the floor and they dry it also replace user interface and contr
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found refrigerator in garage and the temperature in the garage was at 37 degrees. The freezer was at 12 degrees and the fresh food section at 31 degrees. Explained to customer and showed them on the owners manual that the minimum temperature the refrigera
Near Wickliffe, OH 44092
Joe O
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL MDB4949SDE2 Installed sump assembly. Ran test cycle. Op test ok
Near Strongsville, OH 44149
David R
Job Details: 01/22/2021
RANGE WHIRLPOOL WFC150M0EW3 "Replaced part, tested bake on 350* good. Op test ok"
Near Berea, OH 44017
David R
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Replaced parts. Tested. All normal sounds from fans running at there different speeds. Unit is good. Op test ok
Near Parma, OH 44134
Marie V
Job Details: 01/22/2021
DRYER WHIRLPOOL MEDB835DW4 "Cc that when they start the unit makes a weird noise. Confirmed the noise, took unit apart, found rollers ceased, replaced roller kit from T/S. Put some zoom spout. Ran unit a couple of times. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near Cleveland, OH 44134
David R
Job Details: 01/22/2021
WASHER MAYTAG MVWB765FW2 "Cc unit not locking, sometimes will have to unplug and plug back in/mess with it a couple times in order for it to start working. Found F5E1 F5E2 error codes, lid lock failure. Tested in diagnostics, lid is not locking. Went through tech sheet. Will need
Near WILOUGHBY HLS, OH 44094
Joe O
Job Details: 01/22/2021
WASHER WHIRLPOOL WFW5620HW0 Customer stated unit will sometimes shake for a few then stop. Installed bellow. Ran quick test cycle. Could not duplicate shaking. Advised customer the unit will attempt to adjust balance and could be the shaking they are hearing. Op test ok
Near Bay Village, OH 44140
Gabriel P
Job Details: 01/22/2021
WASHER WHIRLPOOL WTW6120HW0 Found off balance pause error code F0E9 F0E5 off balance load. Ran calibration and auto test on unit. Explained to customer to keep the load from 6 to 7 bath towels max. Talked to Tj on whirlpool tech line explained unit was working as intended. Opt test
Near Orange, OH 44022
Jason N
Job Details: 01/22/2021
DISHWASHER KITCHENAID KDTE104DSS0 "Cc unit not washingRan diagnostics, no codes stored. Customer stated he already ran diagnostics, must have cleared out the codes. Pump motor not running in cycle. Checked power from control board to pump motor, good at 121v. Unit needs pump/motor assembl
Near Westlake, OH 44145
Gabriel P
Job Details: 01/22/2021
WASHER WHIRLPOOL WFW92HEFUC0 Verified door and was closing as designed. Customer said he was fine with the way it was closing it was just a concern. Opt test ok.
Near Mentor, OH 44060
Jeff M
Job Details: 01/22/2021
WASHER MAYTAG MVWX700XW1 The bearings in the transmission have failed needs a new transmission; ordrng 1 W11132267 (Gear case) and 1 Shipping
Near Brooklyn, OH 44144
Corina B
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRT318FZDM Cc freezer gasket falling off door. Used some silicone around gasket to adhere to door. If happens again will need new door.
Near Kirtland Hills, OH 44060
Jeff M
Job Details: 01/22/2021
COOKTOP ELE JENN-AIR JGD3536BS00 The one gas burner has failed will not shut off needs a new manifold which comes with all new valves; ordrng 1 W10467732 (Manifold) and 1 Shipping
Near Woodmere, OH 44122
Jason N
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS571CIHW01 Installed evap fan motor. Checked to ensure damper and air returns clear. Good airflow to ff section. Op test good.
Near Kirtland, OH 44094
Corina B
Job Details: 01/22/2021
DRYER GE GFDS140GD0WW Replaced the idler pulley. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Near Painesville, OH 44077
Dan H
Job Details: 01/22/2021
WASHER GE GTW335ASN1WW "Customer complaint that lid will not unlock, unplugged unit, plugged back in, lid unlocked, ran drain and spin cycle, lid locked unit spun, unit completed cycle, lid unlocked, op test good"
Near Bainbridge Township, OH 44023
Brian M
Job Details: 01/22/2021
BUILT IN FRIDGE KITCHENAID KSSC48QTS02 "Cc unit not cooling Found no frost pattern or ice build up on evap Needs sealed system repair Needs compressor, heat exchanger, evap, and pan heater.; ordrng 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10281063 (heater-pan) and 1 WPW10
Near Painesville, OH 44077
Dan H
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDT730PAHW0 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
Near Independence, OH 44131
David R
Job Details: 01/22/2021
DISHWASHER KITCHENAID KDTE234GPS0 "Cc unit not washing. Confirmed water entering unit but the pump is not washing. 4-3, wash motor error code. Went through tech sheet, tested. Replaced t/s wash pump assembly. Tested, ran diagnostics. Good. Op test ok*** customer called whirlpool, covering
Near Austinburg, OH 44010
Jeff M
Job Details: 01/22/2021
DRYER SAMSUNG DV5689100EG The unit is heating he venting is good. The unit was lvl incorrectly. I relvled the unit the clothing would now come in contact with the moisture sensor op tested good
Near Willoughby, OH 44094
Dan H
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Customer complaint that the left door does not shut and handle is loose , tightened handle, door is working properly, unit is operating as designed ; O-emld tckt , states that autho needed"
Near Cleveland, OH 44104
Jason N
Job Details: 01/22/2021
DRYER MAYTAG MEDC465HW0 "Cc unit not working, drum not spinningConfirmed drum will not turn by hand, checked motor and belt. Motor bound up. Removed blower housing, found garment tangled up in blower wheel. Removed and tested. Unit heating and tumbling normally. Op test good."
Near Cleveland, OH 44102
Corina B
Job Details: 01/22/2021
RANGE KITCHENAID KDRU767VSS00 "CC that the right front burner does not work, middle burner sometimes does not light, middle rack is cracked, when having more then one burn the control turns on and the timer does not work. Found timer not working, half of the screen has line in it. The
Near Cleveland, OH 44102
Corina B
Job Details: 01/22/2021
WASHER WHIRLPOOL WTW7500GC2 CC that the door is cracked. Found the is cracked. Will need a new door. ; ordrng 1 W11130236 (Door)
Near Cleveland Heights, OH 44106
Jason N
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Cc unit leaking at bottom of doorCustomer stated the plumber thought it may be the inlet valve. Checked dispense water connection on bottom of door. Found water line to door dispense not pushed in to John guest fitting all the way. Reseated line connectio
Near Lakewood, OH 44107
Corina B
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc ice maker not working. Ran step 57 E2 ice maker lost home position. Cycled ice maker would not find home position. Timed out. Will need new icemaker. Customer can install parts. ; ordrng 1 W11294907 (Ice maker), used 1 SHIPPING (shipping and handling)
Near MENTOR ON THE, OH 44060
Dan H
Job Details: 01/22/2021
REFRIGERATOR GE PGSS5RKZCSS "Customer complaint of loud noise, confirmed, bearings in evaporator fan motor are bad, unit needs new evaporator fan motor ; ordrng 1 WR60X10277 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
Near Deerfield, OH 44411
Brian M
Job Details: 01/22/2021
OTR MICROWAVE WHIRLPOOL WMH32519HZ5 "Replaced control, bulb and socket OP Test Ok"
Near Mentor, OH 44060
Joe O
Job Details: 01/22/2021
DRYER GE DBSR453EB0WW Installed dryer bearing repair kit. Ran test cycle. Op test ok
Near North Madison, OH 44057
Joe O
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc: ui not allowing selections, interior lights not functioning, not making ice or dispensing waterFound unit is in sabbath mode. Exited sabbath mode. Tested. Op test ok"
Near Newbury Township, OH 44065
Jason N
Job Details: 01/22/2021
REFRIGERATOR FRIGIDAIRE LGHD2369TF5 "Cc unit ice maker making a noiseCustomer recorded video of unit making noise. Confirmed ice maker circulation fan contacting ice inside ice box. No ice buildup at this time, unit does have residual frozen condensation around ice box. Ordering updated ice
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/22/2021
MICROWAVE WHIRLPOOL wmh53520cs6 "When arrived maintenance had the microwave on a hallway, the outlet that we were working on was not on its own dedicated circuit,when turned power on on unit, it trips the breaker also it tripped another outlet that was there and a printer all does were
Near North Royalton, OH 44133
David R
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDTA50SAKZ0 "Cc unit sometimes not working or wont drain. Found outlet wires burned. The bolts that hold wires In are not tightened down all the way. Stripped back wires, cut off bad part. Reconnected, tested. Good. Op test ok"
Near Highland Heights, OH 44143
Joe O
Job Details: 01/22/2021
WASHER WHIRLPOOL WFW95HEDC0 Found incorrect part was shipped. Correct part number wrong part. Re ordering bellow.Boot shows out of stock. Office to reschedule; ordrng 1 W11106747 (Door boot)
Near Parma Heights, OH 44130
Gabriel P
Job Details: 01/22/2021
WASHER MAYTAG MVWC565FW0 Found unit in flood mode when finished with flood mode did a calibration and auto test on unit and passed. suggested customer to keep loads to 6 to 7 bath towels max. Opt test ok.
Near Edgewood, OH 44004
Joe O
Job Details: 01/22/2021
RANGE WHIRLPOOL WFG770H0FZ0 Installed listed parts. Tested. Op test ok
Near Deerfield, OH 44411
Brian M
Job Details: 01/22/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed clips OP Test Ok
Near Middleburg Heights, OH 44130
David R
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Replaced switch. Tested. Lights are good. Op test ok
Near Euclid, OH 44123
Joe O
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL GB2FHDXWS09 "Cc: not cooling ff sectionFound temps in ff section at 53 degrees, and freezer at 6 degrees. Found evap fan not running. Entered service mode. Tested evap fan and damper. Needs evap fan motor; ordrng 1 WPW10128551 (Evap fan motor), used 1 SHIPPING (shipp
Near Amherst, OH 44001
David R
Job Details: 01/22/2021
WASHER MAYTAG MVWB865GW0 "Clamp wasnt all the way, corrected. Tested. Good. Op test ok"
Near Wellington, OH 44090
David R
Job Details: 01/22/2021
REFRIGERATOR GE gfss2hcycss "Cc unit FF not cooling, FZ is good. Tested temps, 65 in FF and 10 in FZ. FZ is cold, can see ice build up on bottom floor. Opened FF, checked damper, damper is opening and closing, no airflow coming from FZ. Fan is not coming on, checked. Needs new motor
Near Bainbridge Township, OH 44023
Jason N
Job Details: 01/22/2021
WASHER MAYTAG MHW5630HW0 "Cc couldnt not get unit to unlockCustomer stated unit was control locked, couldnt unlock by pressing lock button, would countdown to 2 then rest, had to unplug. Plugged in unit. Ran diagnostics, found code f0e2 for oversuds. Ran diagnostics cycle, all fu
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/22/2021
FREEZER WHIRLPOOL GAFZ30FDGB01 Found gasket open it needed to be steam so I did for 30 minutes but door still not closing properly took hinge out and door seal properly but when trying to verify the doors top hinge found it pushes out the door causing it to leave a gap between the gask
Near Garfield Heights, OH 44125
Marie V
Job Details: 01/22/2021
REFRIGERATOR KENMORE 106.8679381 "Cc that the unit is not cooling, took temp 64* on fresh food section and 34* on freezer. Found evaporator fan not running and relay on unit is clicking. Unit has a good frost pattern. Unit will need evaporator fan and relay, The relay is discontinued. ;
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/22/2021
WALL OVEN GE ZET958SF1SS "Cc unit oven not heating past 300 degreesCustomer stated upper oven is slow heating and never reaches higher then 300, lower oven is fine. Checked element conditions, found bake element physically popped open. Unit needs bake element. ; ordrng 1 WB44T100
Near Kent, OH 44240
Brian M
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Cc unit will not dispense ice Found augur impeller to be messed up and motor to be slipping Needs divider motor and impeller ; ordrng 1 WPW10309864 (divider) and 1 WPW10317991 (motor) and 1 WP63052-2 (impeller) and 1 W11378860 (Washer)
Near Cleveland, OH 44113
Jason N
Job Details: 01/22/2021
RANGE AMANA AEP222VAW4 "Cc unit element broken, needs replaced Confirmed bake element physically popped open. Unit needs bake element. Also oven door handle is broken on one side, will cause door issues if not replaced. Ordering bake element and oven door handle. ; ordrng 1 WPW
Near Willoughby, OH 44094
Corina B
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Cc unit not cooling cust showed pop, sent pic unit show 48-52* freezer 24-45* found a lot of frost on back near evaporator found thermistor opening will need main control ui and wiring harness. ; ordrng 1 W11212392 (Control) and 1 W11214887 (Ui) and 1 W1
Near Rocky River, OH 44116
Marie V
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL MSS25C4MGZ00 "Cc that the unit is not making ice. Turned the ice maker on and it just keeps cycling and cycling it never ask for water. Check connection at the door they were good , replaced ice maker from Surplus . Op test ok; ordrng 1 W10873791 (Ice maker)"
Near Westlake, OH 44145
Marie V
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID KBFN506EPA01 "Replaced freezer lights and board , op test no good. Check light switch,good. Called tech line spoke with Austin. told me to replace the light on the free food section. Op test ok. Unit will need main control due to relay clicking every time you open and
Near Rocky River, OH 44116
Gabriel P
Job Details: 01/22/2021
REFRIGERATOR KITCHENAID KBRO36FMX01 "He said If we unplug unit and disconnect fan and turn power on and start beeping replace fan motor and control if it doesnt beep just replace control so found no beeps when fan unplug will need control; ordrng 1 W10818296 (Control) and 1 W10822580 (Fan m
Near University Heights, OH 44118
Jason N
Job Details: 01/22/2021
DISHWASHER FRIGIDAIRE FFBD2406NS10B "Cc unit not fillingStarted cycle, unit immediately starts draining. Checked float switch and connectors. Float switch checks good. Wiring to control checks good. Unit stuck in draining cycle, will not respond. Unit needs control board. Estimate only at t
Near Rootstown Township, OH 44266
Brian M
Job Details: 01/22/2021
MICROWAVE KITCHENAID KOCE500ESS09 "Cc unit microwave door not closing properly Called whirlpool they said to replace door , switch and hinges; ordrng 2 W10874474 (hinge-door)s and 1 W11214480 (arm) and 1 WPW10128850 (arm) and 1 W10687342 (door/mw) and 1 W11449277 (Switch)"
Near Avon, OH 44011
Marie V
Job Details: 01/22/2021
WASHER MAYTAG MVWB765FW0 "Cc that unit makes a noise when is on a cycle but does not makes the noise all the time. Ran diag found F3E2 - inlet water temperature fault F0E5 off balance load F2E1 UI stuck button. Deleted error codes. Ran auto test , everything sounds normal. Di
Near Strongsville, OH 44136
David R
Job Details: 01/22/2021
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Cc getting ice but not dispensing. Found power getting to ice maker motor but just humming. Will need motor, gave estimate to customer. Do not order parts at this time ; ordrng 1 W10822606 (Icemaker dispenser motor), used 1 SHIPPING (shipping and handlin
Near North Madison, OH 44057
Jeff M
Job Details: 01/22/2021
REFRIGERATOR KENMORE 2536041261E The temperature control thermostat is sticking as soon as I bumped the thermostat the unit kicked on; ordrng 1 241537103 (Thermostat) and 1 Shipping
Near Oberlin, OH 44074
David R
Job Details: 01/22/2021
STACK W/D GE WSM2420TBAWW "Customer had questions about dial knob. Found out pieces are missing/broken Never seen pieces when diagnosing. Customer says it was never like this. Will need dial assembly, WH11X10045. Sending to office for review; saved tckt"
Near Concord Township, OH 44077
Jason N
Job Details: 01/22/2021
MICROWAVE AMANA RSBG659P "Cc unit not powering onCustomer stated it made a weird noise then powered off, wouldnt turn back on. Inspected unit, found main fuse open. Checked components for cause of blown fuse, found h.v. Capacitor shorted. Unit needs capacitor and main fuse. ; ord
Near Strongsville, OH 44136
Gabriel P
Job Details: 01/22/2021
REFRIGERATOR GE GFE28HMHGES "Found fan in freezer section not working until we moved panel on back of freezer and started spinning and has low speed power.needs fan motor customer will paid for part and service call and shipping only he will install by him self no need to come back
Near WILOUGHBY HLS, OH 44094
Jason N
Job Details: 01/21/2021
DISHWASHER MAYTAG MDB4949SHZ1 Installed main control. Unit powered on. Op test good.
Near Broadview Heights, OH 44147
David R
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer had POP. Cc no display. Unit not turning on or taking commands. Checked outlet box, burnt wires, shorted out. Unplugged unit, cut out burnt wires and spliced the good end together. Wrapped with electrical tape. Tested unit in diagnostics, good.
Near Strongsville, OH 44149
David R
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL KRFC302EBS02 "Customer had questions about leveling. Reviewed and went over what I did last time, cabinet above fridge so only can go a certain height with leveling legs before it touches. Leveled as best a possible. Let customer know to contact whirlpool about cleani
Near Walton Hills, OH 44146
David R
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDF510PAYWA "Cc unit not draining. Cleared drain hose, found drain pump open. Replaced from t/s. Tested. Good. Op test ok; used 1 WPW10348269 (PUMP-DRAIN) from stock"
Near Elyria, OH 44035
Marie V
Job Details: 01/21/2021
WASHER AMANA NTW4516FW3 "Cc that the lid lock was stuck and it would not open up. Ran diag found F5E3 - lid unlock fault, F2E1 stuck key, F5E2 lid lock fault, lid lock failed on resistance test. Will need new lid lock. Will not order, lid lock is on its way; schdld next appmnt f
Near Gates Mills, OH 44040
Dan H
Job Details: 01/21/2021
DISHWASHER MAYTAG DWU9200BAB "Customer complaint that unit is not cleaning dishes, found standing water in bottom of tub, advanced timer to drain, water tricked out of drain, repeated to clear all water out started normal wash cycle, unit filled and began washing, advanced timer to d
Near Oberlin, OH 44074
Corina B
Job Details: 01/21/2021
STACK W/D GE WSM2420TBAWW "CC that the unit is not turning on. Checked the power to the outlet l1 to n 23 volts l2 to n 120 volts l1 to l2 23 volts. Checked cord, good. Will need an electrician. Office to refund money for parts."
Near Cleveland, OH 44123
Jason N
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit not cooling both sectionsFound both sections at room temperature. Checked compressor health. Compressor very hot, not running. Start relay kicked in, compressor buzzing loudly, drawing 7.5a then relay kicks out. Compressor locked up, unit needs c
Near Strongsville, OH 44136
Corina B
Job Details: 01/21/2021
DRYER MAYTAG MEDC700VW0 CC that there is a loud squealing noise when it first starts. Found the idler pulley is seized. Replaced the dryer repair kit from t/s. Optest ok; used 1 4392067 (DRYER REPAIR KIT) from stock
Near North Royalton, OH 44133
David R
Job Details: 01/21/2021
WASHER MAYTAG MVWB765FW3 "Cc unit giving code, F6E3 F6E2. Communications error code. Order control and console ; ordrng 1 W11135391 (Control) and 1 W11195970 (Main control)"
Near Maple Heights, OH 44137
Dan H
Job Details: 01/21/2021
WASHER WHIRLPOOL LSN7233BW0 "Installed new timer, op test good"
Near North Royalton, OH 44133
David R
Job Details: 01/21/2021
RANGE WHIRLPOOL MER8800FZ2 "Customer had POP, bought last year. Cc unit not heating properly on bake. Tested, bake element is good, power coming into unit is good. Found control not sending enough voltage down to element. Ordering control.; ordrng 1 WPW10340323 (Control)"
Near North Madison, OH 44057
Jeff M
Job Details: 01/21/2021
RANGE FRIGIDAIRE FFEF3018LSD Installed the new part op tested good.
Near Parma, OH 44134
Marie V
Job Details: 01/21/2021
REFRIGERATOR WHIRLPOOL WRX735SDHW02 "Replaced door, check water and ice dispenser. Op test ok"
Near Kirtland Hills, OH 44060
Joe O
Job Details: 01/21/2021
WASHER WHIRLPOOL MHW5500FW1 Cc: loud squealing sound during cycleFound error code f3e1(water level system error). Ran quick test cycle. Found bolt holding rotor to basket broke off inside basket. Needs tub assembly and screwTub assembly shows out of stockEntitlement shows basket und
Near Columbia Township, OH 44028
Gabriel P
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL GU1200XTLS1 Gasket torn and botton inner door loop seal broke ordering parts needed ; ordrng 1 WP8269311 (Inner door) and 1 W10542314 (Gasket cabinet)
Near Andover, OH 44003
Brian M
Job Details: 01/21/2021
WASHER MAYTAG MHW3505FW1 "Cc unit bolt broke off in rear Found stator bolt broke off inside shaft Needs tub and bolt Tub is under 10 year warranty ; ordrng 1 W10901030 (tub-outer) and 1 W11253212 (screw), used 1 SHIPPING (shipping and handling) from stock"
Near Warrensville Heights, OH 44128
Brian M
Job Details: 01/21/2021
WASHER MAYTAG MVWX655DW2 Cc unit is letting in hot water when set to cold Found hot cold reversed Swapped hoses OP Test Ok
Near Richmond Heights, OH 44143
Jason N
Job Details: 01/21/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Cc customer states unit not draining well and causing odorsRan diagnostics, no codes stored. Checked drain hose, connected properly, good loop. Ran wash test then cancel drain. Unit draining properly."
Near University Heights, OH 44118
Jason N
Job Details: 01/21/2021
WASHER MAYTAG MHW6630HW0 "Cc unit codes f6e3 and will not start a cycleRan diagnostics, verified f6e3 for no communication detected from MCU from ACU. Replaced main control and UI using customer supplied pre Id parts. Ran diagnostics cycle, all function passed. Called wp techline
Near Brecksville, OH 44141
Corina B
Job Details: 01/21/2021
ELEC SLIDE-IN JENN-AIR JES9750CAS02 "CC that 3 of burners are not working. C replaced the 3 switches. Checked power coming into each switch 240 each switch. Checked power to relays 120 v relays not closing to turn on burners. Checked power at cartridge 0 v. Replacing all relays. ; ordrng 4
Near Huntsburg, OH 44046
Brian M
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDPM704KPS0 Cc unit not washing Found sump running but not creating pressure to move arms Needs sump assembly ; ordrng 1 W11416362 (Sump assembly)
Near Perry, OH 44081
Jeff M
Job Details: 01/21/2021
WASHER MAYTAG MVWX655DW2 I put the unit in a test cycle did not hear anything strange I put the unit in a spin cycle with five towels unit tested good
Near Chardon, OH 44024
Brian M
Job Details: 01/21/2021
DISHWASHER GE GDF620HGJ2BB "Cc unit just beeping Found unit to have a error of miscommunication Needs UI and main Control boards ; ordrng 1 WD21X23462 (kit svc ui top logic) and 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Jason N
Job Details: 01/21/2021
RANGE WHIRLPOOL KODE500ESS05 "Cc unit oven taking too long to preheat and temps not where they should be after. Found foil lining the bottoms of both ovens. Advised customer manufacturer does not recommend this, and could cause the issues customer is experiencing. Ran bake test on bo
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW5000DW2 Found no error code ran calibration and auto test pass also ran manual test on cold and hot confirm good customer was washing sheets pillow comforter that made was to heavy for unit and could off possibly throw off control but for our results no issue fou
Near Chester Township, OH 44026
Brian M
Job Details: 01/21/2021
RANGE WHIRLPOOL KERCG00GAL0 "Cc unit not baking Found element open Needs element ; ordrng 1 WP9750213 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
Near Westlake, OH 44145
Marie V
Job Details: 01/21/2021
DISHWASHER KITCHENAID KDPE234GPS0 "Cc that the unit is not washing dishes, confirmed. Pump motor is receiving 120V, unit will need new pump. Replaced from T/S. Ran unit, no leaks.op test ok; used 1 W11085683 (PUMP&MOTOR) from stock"
Near South Euclid, OH 44121
Joe O
Job Details: 01/21/2021
MICROWAVE WHIRLPOOL KBMC140HSS04 "Cc: not all functions working, will not startFound only some selections on ui are working. High pitched squeal coming from control. Spoke with BJ, needs control and ui. Control and ui are no longer available; ordrng 1 8302345 (Control) and 1 4456877 (Mem
Near WARRENSVL HTS, OH 44128
Corina B
Job Details: 01/21/2021
WASHER WHIRLPOOL WTW4955HW1 CC that the drain hose does not stay in the sink. Zipped tied the drain hose to the water line. Started a rinse and spin. Drained the tub. Drain hose stayed. Optest ok.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/21/2021
RANGE WHIRLPOOL WFE540H0AS0 "found Heating bake element shorted needs replaced.; ordrng 1 W10779716 (Element-bake), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
Near Pepper Pike, OH 44124
Joe O
Job Details: 01/21/2021
WASHER MAYTAG MVWX655DW1 Cc: leaking oil underneathFound gear case leaking oil. Belt slipping. Needs gear case and beltParts show out of stock. Office to reschedule; ordrng 1 W11454734 (Gear case) and 1 W11239857 (Belt)
Near Cleveland, OH 44128
Corina B
Job Details: 01/21/2021
DRYER AMANA NED4655EW1 "CC that the unit is not heating. Checked the voltage to the terminal block, good. Checked the fuses found a wire to the thermostat off. Installed the wire. Unit started to heat. Optest ok."
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRSC503ESS01 "Replaced ice maker, ice door, freezer light, and electronic control board ran ice maker test 44, 45 and 47. Opt test ok."
Near Beachwood, OH 44122
Jason N
Job Details: 01/21/2021
RANGE KITCHENAID KEBS209BSS00 "Cc unit doesnt preheat correctly and unit came on by itself Customer stated temps were never correct. They also had an instance were they came home and unit was in a preheat without customer input. Ran diagnostics, found code f1e1 for oven user interface
Near WARRENSVL HTS, OH 44128
Joe O
Job Details: 01/21/2021
WASHER MAYTAG MVWC565FW2 Cc: unit skips directly to rinse cycleFound customer had unit on rinse and spin. Advised customer unit will go to rinse cycle if on rinse and spin. Found no stored error codes. Ran normal cycle. Ran auto test and calibration. Op test okCustomer stated he
Near Independence, OH 44131
Dan H
Job Details: 01/21/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that ice maker is not working, no ice maker error codes found, ice maker cycles and fills, ice level sensors are good, ice box fan and thermistor are good, unit needs new control; ordrng 1 WPW10675033 (Cntrl)"
Near University Heights, OH 44118
Corina B
Job Details: 01/21/2021
REFRIGERATOR IKEA IX6HHEXDSM00 Replaced the ice maker. Cycled the ice maker. Optest ok.