Local Reviews
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Corina B.
DISHWASHER KITCHENAID KUDS40CVSS3 CC that the lights are flashing and not working. Found the UI is not responding. Will need a new UI ribbon and control. Customer does not want to repair
Robert A.
WASHER MAYTAG MVWC300XW0 "Ran diognostics, speed sensor fault, motor not hitting target speed, found cap brokenm wire broken, needs terminalCust to let us know; ordrng 1 W10804665 (CAP48.82) and 1 WPW10006355 (ACTUATOR5713), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER WHIRLPOOL CGM2743BQ0 CC that the unit does not turn on. Found the door switch is broken. Replaced the switch from t/s. Optest ok. ; used 1 WP3406107 (SWITCH 2183) from stock
Robert A.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Temps good, cust said lights started to work again after power cycled, deli drawer not lighting up, found deli ui kcorroded and shorted, needs ui and drawer front, ; ordrng 1 W10804160 (LED POWER SUPPLY) and 1 W10815674 (LFT DRAWER) and 1 WPW10677119 (DELI UI)"
David R.
OTR MICROWAVE WHIRLPOOL WMH73521CS6 Intermittent lights coming on and off. Replaced harness from t/s. Tested out. Op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Macaulay G.
WASHER WHIRLPOOL WTW5000DW1 "Drive hub is stripped. Office to order hub.; ordrng 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDT790SAYB0 "Installed sump asm, op test good, placed water mit mat"
Corey L.
REFRIGERATOR AMANA ASI2575FRS00 "Installed parts, noticed bulb has blown, replaced bulb with ts, op test good; used 1 8009 (APPLIANCE BULB) from stock"
Paul P.
DRYER WHIRLPOOL WED4800BQ0 "Tested dryer. Found thermal fuse open. Replaced fuse from truck stock and tested dryer. Motor switch not opening, so heater not turning off. Also short in timer, not running timed operations. Office to order motor, blower wheel, thermal fuse and timer.; ordrng 1 279827 (motor!dryer) and 1 WP3392519 (fuse-thrml) and 1 WP3979617 (timer) and 1 WP694089 (wheel), used 1 WP3392519 (THERMAL FUSE) from stock"
Brian M.
DRYER WHIRLPOOL 110.76702693 767 "Cc of smell Found unit able to run for 15 min then shuts off smell coming from motor Needs motor replaced ; ordrng 1 279827 (motor!dryer13161), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
FREEZER UPRIGHT FRIGIDAIRE FFFH20F2QWA "Installed new thermostat, op test good"
David R.
WASHER MAYTAG MVWB765FW2 "Unit is fine, no leaks all hoses are tight. Ran service mode. Op test ok.*******Tracked down the leaking of water and it is coming from the sump pump of the house. Advise a plumber"
Gabriel P.
WASHER MAYTAG MVWB765FW2 "Found error f7e9 lock rotor,ran cycle drain and spin no movement ,try to spin basket by hand and it was shock as I try to spin I can hear bearings sound like a train ordering gearcase ; ordrng 1 W10811956 (drum assy)"
Corey L.
REFRIGERATOR MAYTAG M1BXXGMYW00 "Customer complaint refrigerator was freezing food at recommended but ice cream is not freezing, confirmed temps were 37 ff and 21 frz, found unit with low side leak, unit needs evap and dryer, customer does not want quote will be purchasing new"
Robert A.
DISHWASHER WHIRLPOOL WDF320PADT3 "Cc glasses foggy, ran diognostics, no codes, suggest using less soap, found stop on rt broken, replaced, op test okNeeds rinseaid capCust to install; ordrng 1 WPW10524920 (RINSEAID CAP), used 1 WPW10082861 (STOP) from stock"
Corey L.
DISHWASHER WHIRLPOOL KDTE104DSS0 "Customer complaint dishwasher leaked onto the floor in front of unit and there were suds everywhere but detergent pod didn’t release, started express cycle, unit filled, washed, and drained without a visible leak, placed water mit mat, advised customer to monitor unit the next few cycles"
Corey L.
DRYER ADMIRAL AED4475TQ1 "Customer complaint dryer not drying but it is heating, confirmed, vents are clear to outside, removed blower housing, found lint built up blocking air from reaching dryer, removed, op test good"
Corey L.
RANGE WHIRLPOOL WFG505M0BS3 "Installed insulation kit, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL IS25AGXRQ01 "Installed new evap fan motor with blade, op test good"
Brian B.
DISHWASHER KITCHENAID KDPE234GPS0 Replaced sump assembly and control. Ran diag test cycle. All functions normal. Placed water mat. Sent pic. Op test ok.
Brian B.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Verified pop. Sent pic. Ser # was not correct. Corrected ser #. Ran entitlement. CC that something is leaking . Ran test cycle. No leaks on or under dishwasher. Found a leak under sink. Disposal is cracked and water leaks out when dishwasher is draining. Advised customer that he will need a plumber to replace disposal. Dishwasher checks ok. Placed water mat under machine to be safe.
Macaulay G.
WASHER MAYTAG MHW3505FW1 Replaced control and acu. All tested ok.
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Found drain tube heater out of place it was out of drain pan fix it opt test ok
Corina B.
DRYER WHIRLPOOL WED4815EW1 "CC that the unit is not drying. Checked the voltage at the terminal block, good. Checked the vent outside, clogged. Cleaned the lint that I could get, good airflow. Optest ok."
Corina B.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Replaced the parts listed. Optest ok.
Corina B.
DISHWASHER WHIRLPOOL WDF750SAYW1 Replaced the pump and motor. Optest ok.
Arthur V.
RANGE WHIRLPOOL WEE745H0FS1 Found temp off by 25 deg. Recalibrated oven temp plus 25 deg and retested unit coming up to temp. Op test good
Robert A.
DISHWASHER KITCHENAID KDFE304DSS0 "Found drain pump not running, just clicking, cleared pump, ran diognostic cycle, op test ok"
Robert A.
RANGE WHIRLPOOL WFC150M0EW0 "Cheched sensor, good, ran diognostics, no codes, set bake 350, after25 min, temp 359, waited 15min, temp 352, waited 10 min, 351, unit cycling corredt, op test okNote allow 25-30 min for preheat"
Jeff M.
WALL OVEN KITCHENAID KEBS277SSS04 Preheat the oven to 350 let it sit for 5to 10 minutes unit tested good.
Jeff M.
DISHWASHER KITCHENAID KDTM354DSS4 Installed new part unit op tested good
Jeff M.
RANGE WHIRLPOOL KEBS277SSS04 Found a mouse nest next to the bake element
Macaulay G.
WALL OVEN WHIRLPOOL WOD93EC0AS04 Replaced temperature sensor. All tested and preheated ok.
Brian B.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced listed parts. Set temps. checked damper operation. Op test ok . Brought back core for return..
Brian M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc fridge freezer led lights intermittently workingFound lights in freezer and top lights in ff not workingRemoved freezer light and freed connector from foam, all lights started workingOP TEST OK"
Robert A.
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A "Found unit in an unconditioned area, ff temp 38, , frz 35, per owners manual, unit will not work correctly under 55deg in space, unit working correct, op test ok"
Gabriel P.
DRYER AMANA NGD4655EW2 Installed drums. Op test ok.
Arthur V.
DRYER WHIRLPOOL WED4616FW0 Found blower area packed full of lint restricting air flow. Took apart and cleaned. Op test good
Gabriel P.
DRYER WHIRLPOOL MEDX655DW1 "Dryer gets very hot but not able to send heat out , checking venting in the crawl space,found venting clog,also found pop on sb web clean out lints"
Robert A.
MICROWAVE GE JVM3160DF3CC "Ran unit with meter, pulling 1488watts, 14amps, unit rated at 1550watts, tested several times, did not trip breaker, op test ok"
Brian M.
DISHWASHER WHIRLPOOL WDF520PADB7 Installed sump OP TEST OK
Brian M.
REFRIGERATOR KITCHENAID KRFC302ESS00 Cc handle loose on left fridge door and vibration from unitTightened handle Found vibration from copper water line behind unitVibration originates from basement where line is plumbed Repositioned line
Brian M.
LAUNDRY CENTER WHIRLPOOL WFW92HEFW0 Cc that center is not slopped Tweaked gasket to slope middle OP TEST OK
Brian M.
FREEZER FRIGIDAIRE FFFH20F2QWC Installed listed partsOP TEST OK Advised customer to let run 24-48hours
Dan H.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; used 1 TJAF1200, 1 W10890087, 1 W10890099, 1 W10890100, and 1 W10890131 from stock"
Dan H.
DRYER MAYTAG MEDB765FW0 "Customer complaint that start button is not working, started normal dry cycle, unit started and heated, repeated several times with same results, unit is operating as designed"
Dan H.
DRYER MAYTAG MEDE201YW0 "Customer complaint that unit is not heating, confirmed, found thermal fuse open and element open, installed new thermal fuse and element , op test good ; used 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT) from stock"
Brian M.
DISHWASHER MAYTAG MDB4949SDH3 Cc of upper dish rack hard to move out Found rails to be binding and not allowing smooth glide Needs track and wheels replaced ; ordrng 2 WP3385089 (track)s and 4 WPW10078083 (dishrack wheel)s
Dan H.
WASHER MAYTAG MVWB835DW3 "Installed new control and user interface , op test good"
Macaulay G.
WASHER MAYTAG MVWC565FW1 "Replaced console. Water still remained in tub from customers last wash. Put into service mode to manually turn drain pump on to remove water. When I did, it shorted the control again. Office to order drain pump and console again.; ordrng 1 W10876600 (drain pump) and 1 W11162438 (console )"
Dan H.
REFRIGERATOR KITCHENAID KBSN608EPA00 "Customer complaint of burning smell, found a piece of foam touching defrost heater and burning when unit goes into defrost, adjusted foam so it is not touching defrost heater, op test good , called whirlpool safety spoke to Laura file number 7723559736"
Brian M.
MICROWAVE KITCHENAID KMBS104ESS02 Cc Ui Display Not reading correctly Found LED display on unit with some bad segmentsOrdering UI; ordrng 1 W10891907 (cntrl-elec)
Dan H.
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 "Customer complaint of ice build up on freezer section floor, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good part is covered per special project S38253; used 1 W10619951 (TUBE-DRAIN) from stock"
Brian M.
RANGE KENMORE 790.960026 "Cc glass falling off Found frame that holds glass broken Needs new glass frame ; ordrng 1 5303935318 (trim kit-door40.67), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DISHWASHER KITCHENAID KUDS40CVSS4 "Installed new dispenser, op test good"
Jeff M.
DISHWASHER WHIRLPOOL UDT518SAFP Garbage disposal plug was never knocked out. Unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 The unit was not defrosting automatically. The heating Circuit tester good installed new control unit test good; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock
Jeff M.
DRYER MAYTAG MEDC215EW1 Installed new part unit op tested good
Jeff M.
WASHER MAYTAG MVWB865GW0 The pump was clogged up op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 The units temperatures were within specs a little warmer. I did find a a lot of dust coding the condenser. Op tested good
Dan H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 67 degrees, evaporator fan is running, condenser fan and compressor are running, no frost pattern on evaporator , tapped the system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs new fresh food section evaporator and compressor ran entitlement, parts and labor covered under extended warranty ; ordrng 1 W10309988 (compressor) and 1 WPW10643261 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Corina B.
DISHWASHER KITCHENAID KUDS03FTSS3 "CC that there is no power. Checked outlet, good. Check power to the control, 0 volts. Checked the terminal block. Found the connections at the terminal block was loose. Reconnected the wires. Optest ok."
Dan H.
DISHWASHER KITCHENAID KDTM404ESS3 "Installed new control, op test no good , spray arm is still not moving, spray arm motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W10861526 (pump&motor)"
Corina B.
REFRIGERATOR MAYTAG MFD2561HES "CC that there is water leaking. The floor has a hole in it, took pic. Pulled unit out with floor pads. Found the supply line had a crack in input. Advised cust to replace the supply line with a copper or braided flex line. Left water mat for when they replace the supply line. Optest ok."
Jeff M.
RANGE KITCHENAID KERS303BSS1 Terminal blocks is damaged L one power came in contact with the cadet and has damaged the main control nd harness unit needs a new control wiring block and I wanna order a dryer wiring block kit because it comes with the proper size wires to replace the damaged harness on the oven; ordrng 1 279320 (terminal block) and 1 5304409888 (block) and 1 WPW10340695 (CONTROL )
Corina B.
DRYER KENMORE 110.748324 Cust just wanted cleaned out. Optest ok
Jeff M.
RANGE KITCHENAID KODE500ESS02 The unit has a f1e1 the unit needs a new control and ui; ordrng 1 W10801665 (RELAY BOARD ) and 1 W11086141 (UI)
Corey L.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Temp was 45 in ff, Cleared ice from ff evap, found thermistor split, replaced harness and control, op test good, advised customer to allow 24-48 hrs for unit to reach a balanced temp"
Corey L.
OTR MICROWAVE WHIRLPOOL WMH53521HZ0 "Customer complaint light doesn’t turn on sometimes when opening the door, interlock switches failing, replaced with pre I’d part, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "started test 4, Installed new ff evap and dryer, put unit into a 28 inch vacuum, held for 15 min, added 5.3 oz of r134a, good frost pattern on both evaps, op test good"
Corina B.
RANGE KITCHENAID KSEG700ESS2 CC that f1e1 is on the screen. Unplugged unit for 30 seconds. Cleared code. Started unit f1e1 appeared again. Will need a main control. Called SM to order part; ordrng 1 W11082269 (cntrl-elec)
Corey L.
DRYER MAYTAG MGDC215EW0 "Customer complaint noises in dryer when drying, confirmed , found a piece of jewelry stuck between felt and drum, removed, op test good, noticed customer has plastic style vent, advised plastic and foil styles are a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
Corina B.
DISHWASHER WHIRLPOOL WDT780SAEM2 CC that the top rack is not cleaning. Ran diag no codes. Removed the top spray arm and found food blocking the spray holes. Will need a new spray arm. Called SM to order part. ; ordrng 1 WPW10498900 (spray arm)
Corey L.
WASHER CROSLEY CFW4000FW1 "Installed lid lock, op test good, customer unable to locate the other screw for handle, landlord is getting a screw to fit and will install door handle"
Corina B.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "CC that the icemaker is not making ice. Found the fill tube was frozen, which the water was going onto the bottom of the freezer. Steamed out the freezer and fill tube. Cycled ice maker fill valve turned on for 2 seconds the turned off. Will need a water valve and ice maker. Called SM to order parts. ; ordrng 1 4317943 (icemaker only) and 1 WPW10279909 (valve-inlt)"
Gabriel P.
LAUNDRY CENTER WHIRLPOOL WED4616FW0 Found venting restricted. Unable to access. Cleaned as best as possible with shop vacuum. Advised customer to have venting cleaned on roof.
Corina B.
WASHER MAYTAG MVWC565FW1 "Cust showed pop, sent pic. CC that the unit does not start. Checked the power, good. Checked the power at the control, 120 volts.no light on control. Removed the shifter plug, no power. Has no dc volts to the shifter. Will need a new control. Called SM to order part ; ordrng 1 W11162438 (CONTROL )"
Corina B.
RANGE WHIRLPOOL RBD245PDS12 "CC that when heating food up that the oven locked, got really hot and would not turn off. Heated oven to 350* heating element did not turn on. Both oven is working. Checked the thermal fuse, open. Will need a new fuse. Called SM to order part. ; ordrng 1 WP9759243 (thrmst-fix)"
Gabriel P.
REFRIGERATOR WHIRLPOOL ED5CHQXKB04 "Found freezer evap frozen use steam,try to force defrost did not turn on ,the defrost timer is bad giving customer estimate ,customer will fix ,replace parts opt test ok; used 1 W10822278 (DEFROST TIMER 30.27) from stock"
Corina B.
RANGE ELE WHIRLPOOL WEE730H0DS0 "CC that the glass is loose and the knob to the back RT burner is broken. Removed the door checked the screws, tighten the screws up. Advised cust the knobs are not covered under warranty."
Brian B.
RANGE MAYTAG MGS8800FZ0 CC that heat is escaping from door and making cabinet handle next to range too hot to touch. Checked door and hinges. Hinges are good and door closing properly. Gasket sealing properly. Heated oven to 350. All functions normal. Some heat loss from door is normal. Advised customer. Op test ok.
Corina B.
WASHER KENMORE 110.258424 "CC that the unit fills and does nothing. Jumpered the lid switch and unit filledand spun. Will need a new lid switch. Called SM to order part. ; ordrng 1 WP3949238 (switch-lid 3668), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
REFRIGERATOR MAYTAG MFD2561HEB "Icemaker not making ice. Checked temps. 38 ff, 5 frz. 120v to Icemaker. Jumped to start. Motor not running. Will need new Icemaker. Customer has new Icemaker. Replaced using customer supplied part. Cycled and filled . Op test ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Arthur V.
WASHER WHIRLPOOL WTW8040DW4 Getting 2 error codes. F0e3 overloading and f8 e1 pressure sensor Talked to jk at wpl techline I was told to replace pressure switch air hose. ; ordrng 1 WP353244 (pressure switch hose)
Brian B.
DISHWASHER KITCHENAID KDTE234GPS0 Replaced damaged front panel. Adjusted mounting into counter so door does not hit cabinet when closing. Counter brackets were not installed properly. Corrected installation. Ran test cycle. Op test ok.
Brian B.
DRYER MAYTAG MGD5500FW0 "CC of burning smell from dryer. Removed top, front, and blower housing . Vacuumed out machine and blower housing. Tightened clamp on dryer vent . Good airflow on outside of house and semi rigid metal vent is correct. Ran test cycle, no burning smell detected and all functions normal."
David R.
WASHER AMANA NTW4516FW2 "Unit unplugged, plugged in. Power surge. Went right into draining, held cancel button, stopped. No error codes. Ran service mode. Everything tested fine. Ran manual mode. Everything tested fine. Op test ok."
Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Found fuse open and bad interlock switches ,ordering ; ordrng 1 W10138793 (fuse) and 1 W11252186 (INTERLOCK ) and 1 W11252187 (INTERLOCK )"
Corey L.
REFRIGERATOR JENN-AIR JFC2290VTB5 "Customer complaint fridge makes a rattle noise sometimes, confirmed found condenser rattling on floor, quoted, ok, shimmed condenser, op test good"
Corey L.
WASHER WHIRLPOOL WFW92HEFW0 "Customer complaint washer is not draining well it’s leaving clothes wet, found pop through entitlement, found drain pump screen clogged with debris and 16¢ in housing, removed obstructions, op test good"
Gabriel P.
REFRIGERATOR FRIGIDAIRE LFHB2741PFDA Theres a service matter seal kit to replace plus ordering fan also ; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)
Jeff M.
WASHER MAYTAG MHWZ600TW01 The inter-spinner is broken I highly recommend it for the customer not to use the washer anymore needs the inter-spinner to outer shells in a new seal the washer is over 10 years old she will buy new vary expensive repair
Gabriel P.
WASHER MAYTAG MVWB835DW3 "Found loud squeak noise coming from gearcase,ordering part ; ordrng 1 W10811956 (drum assy)"
Paul P.
DRYER WHIRLPOOL GGW9868KT1 "Tested dryer, found open thermal fuse. Checked ventilation, and replaced thermal fuse. Tested dryer cycle, now heating and operating properly.; used 1 WP3390719 (THERMAL FUSE) from stock"
Brian B.
DISHWASHER WHIRLPOOL WDT710PAYM6 "Verified dop, sent pic. Ran diag. Main wash pump not starting. 120v to pump motor. Will need new sump assembly. Office to order part. Customer needs first app if poss.; ordrng 1 WPW10482480 (SUMP ASSEMBLY )"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Unit not making ice. Found line to filter was frozen. Defrosted line. Ice maker filling now. All tested ok.
Macaulay G.
WASHER WHIRLPOOL WFW9150WW00 Unit is not draining. Drain pump kicks on and unit throws error. Found CCU shorted. Customer does not want to repair.
Arthur V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found unit in off position upon arrival. Ice maker full of ice. After turning ice maker on (display bd) unit cycled and filled. ( no problem found so i charged customer)
Arthur V.
DRYER MAYTAG MEDC300BWO "Upon arrival unit drum not turning. Took apart and found nothing stopping drum. Put back together and unit started up. Looked at heater,blower housing etc. no obstructions. Unit is operating normally now. Let cycle for 15 min. Unit restarted normally Called safety team per instructions stayed on phone 15 min. Could not wait any longer. Unit running normally at this time Started and stopped many times in 25 min run time could not duplicate issue—-talked to Nicole at safety team and she documented what i found."
Arthur V.
DRYER ELECTROLUX EWMED70JIW0 Found several socks in blower housing. Removed. Op test good
Paul P.
WASHER WHIRLPOOL PAV2300AWW "Installed isolators, washers and belt. Found the motor mounts are stripped, will need motor and pulley assembly, and locknuts ordered.; ordrng 1 21001516 (mtr/pulley asm) and 2 25-7325 (locknut)s"
Jeff M.
DISHWASHER WHIRLPOOL WDT780SAEM2 Installed new part unit op tested good
Paul P.
DISHWASHER FRIGIDAIRE FGID2466QF4A "Checked in part. Installed water valve, did not see any obvious damage on old part. Made sure fill valve switch was positioned and engaging properly. Ran 2 cycles, did not see any drips from underneath dishwasher, other than when opening the door and moving the racks back and forth. Set down new mitigation mat."
Paul P.
WASHER MAYTAG MVWB765FW0 "F6E2, and F6E3 error codes, had difficult time running encoder test, power button not working properly. Noted the interface only has intermittent operation in certain functions, and has a observed short on the board, also the main board not sending properly DC voltage to interface. Office to order main board and interface.; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced baffle control assy. Op test good.
Brian M.
DRYER MAYTAG MEDB835DW4 Installed listed partsRan cycleOP TEST OK
Macaulay G.
DISHWASHER KITCHENAID KDTM404ESS3 "Unit still has very strong odor. No excessive food is built up to cause odor. Office to order sump assembly, and both drain lines.; ordrng 1 8269144 (hose,drain) and 1 W10651070 (hose-drain) and 1 W10861526 (pump&motor)"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Bottom plastic on door itself is broken. Office to order door cam and door.; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10470155 (cam-door)
Macaulay G.
COOK TOP KITCHENAID KICU508SBL Replaced glass cooktop. All tested ok.
Arthur V.
DISHWASHER KENMORE 66515831791 "Replaced mount for top spray arm. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
REFRIGERATOR FRIGIDAIRE FRS23LH5DQ2 "Unit is not cooling properly due to damper not being able to open completely and fully press micro switches on damper. Office to order damper assembly.; ordrng 1 241600902 (damper 154.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER MAYTAG MVWC565FW1 Upon arrival customer states unit under 1 year old see POP Getting 3 error codes. F7e5. F7e 7. And f0e2. All have to do with the actuator. Replaced actuator and recalibrated unit. OP TEST GOOD
David R.
DISHWASHER GE GDT720SSF2SS "Replaced hinge, bracket, screws, and cable asm. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced gasket and steamed. Op test ok.
Macaulay G.
OTR MICROWAVE WHIRLPOOL WMH53520CS7 Switches not registering door open or closed. Replaced harness with switches. All tested ok.
Corey L.
DBL WALL OVEN JENN-AIR JJW3830WS00 "Customer complaint of an f8e1 error code, confirmed, cleared codes followed service pointer W10702370, no obstructions in fan, heated upper and lower to 350, unit preheated, advised customer if this keeps reoccurring unit will need a ui, ui comes up no longer available, unit will be unrepairable if ui is needed"
David R.
REFRIGERATOR GE GFE26GMHEES "Replaced Evap fan and steamed all ice, cleaned out drain tube. Op test ok."
David R.
WASHER MAYTAG MVWX655DW No error codes. Ran all service test automatic and manual. All checks fine. Op test ok.
David R.
WASHER WHIRLPOOL CAE2745FQ0 "No error codes, no signs of leakage. Drain hose was not all the way on. Tightened all connections. Ran service mode, no water coming from anywhere. Leveled feet. Op test ok."
Arthur V.
OTR MICROWAVE WHIRLPOOL WMH32519HV1 Found relay stuck on control. Needs control and light bulb reschedule at customer request ; ordrng 1 8206232A (lamp 40 watt) and 1 W11221051 (CONTROL )
Arthur V.
DISHWASHER GE GDF620HGJ2BB Upon arrival discovered unit is 3-4 inches below floor level. Can not remove from cabinets. See pics. Reschedule for Wednesday after customer has a chance to rip out the floor and see if that gives him enough room to remove it for repair. May have to refund and pick up part if unit can not be serviced ; schdld next appmnt for 12/5 WED !
Gabriel P.
LAUNDRY CENTER WHIRLPOOL WED4616FW0 Found venting restricted. Unable to access. Cleaned as best as possible with shop vacuum. Advised customer to have venting cleaned on roof.
David R.
DISHWASHER KITCHENAID KDTM354DSS4 "Put on new track on right side. Found adjusters that keep front side up are broke. Needs new adjusters.; ordrng 2 WPW10546503 (adjuster 27.16)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER WHIRLPOOL MDBTT53AWW1 "Some buttons work some don’t. Cycle buttons are not lighting up. Needs new control panel. *****DO NOT ORDER PART; ordrng 1 W10810347 (panel-cntl 168.66), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
RANGE JENN-AIRE JGS8850ADS "Tested oven, found a wire touching from the electric element to the relay. Repaired wiring, tested oven, now heating up and shutting off properly. Note, will need to return and make sure insulation behind panel in place next visit (too hot to work on tonight); schdld next appmnt for 12/4 TUE !"
Paul P.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Low pressure from water valve, tested with bypass, still has low pressure. Office to order water valve. ; ordrng 1 WPW10349187 (valve)"
Gabriel P.
RANGE MAYTAG MEW9630DS02 Installed latch. Lower oven now works but self clean is not working on upper or lower. Placed latch in upper upper oven. Same effect. Needs control replaced. Returning latch. Customer will be speaking with whirlpool. Office to not order parts unless auto is received or customer contacts you. ; ordrng 1 W10845223 (cntrl-elec 272.56)
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "CC that the unit is not cooling. Ff 56 fz 47. Low side -20 vacuum high side 90 psi. No leaks on the connections are filter, compressor and evap. There is a leak internal. Called T/l Steve file # 7723571760. Cust will need to call whirlpool for next step. Added 2.5 oz of Freon to unit. ; saved tckt"
Corina B.
REFRIGERATOR FRIGIDAIRE FFHS2611PF7 Replaced the control and thermistor. Found the ice maker getting stuck and does not advance. Will need a new ice maker. Called SM to order part. ; ordrng 1 241798231 (ICE MAKER)
Corina B.
RANGE AMANA AGR5330BAS3 CC that the gasket has fallen off. Found the gasket at the bottom the clips have ripped off. Will need a new gasket. Called SM to order part. ; ordrng 1 WPW10535778 (gaskt-door)
Brian B.
RANGE GE ZGP366NR2SS "This is a 36” professional series range, found oven starts to heat up and F9 code on display . Per tech sheet, this a cooling blower motor or sail switch issue. Will give est. will need both parts. customer wants to repair. Paid dep. also, advised customer that sometimes relay board can fail and this would cost extra for part. Office to order parts. R/s per customer req. needs early appt if poss.; ordrng 1 WB26K10012 (blower tangential 45 19629) and 1 WB27K10367 (reed switch pcb 5411), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
REFRIGERATOR MAYTAG MFF2055DRH00 Replaced door on right side of refrigerator. Set down mitigation mat.
Brian M.
DISHWASHER MAYTAG WDF520PADM3 Installed control. Ran test cycle Heat function returned OP TEST OK
Macaulay G.
WASHER MAYTAG WFW72HEDW0 Unit flashes F9E1 for long drain. Found drain hose is damaged and drain pump impeller is also damaged. Office to order drain pump and hose.; ordrng 1 W11281268 (DRAIN HOSE) and 1 WPW10605427 (pump-water)
Gabriel P.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Found ice built up into ice maker fan. Cleared fan, auger and evap. Changed defrost bimetal position. Op test ok."
Gabriel P.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Duck bill failed. Installed drain tube kit. Cleared line and ice. Op test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
Gabriel P.
DISHWASHER GE GDT695SGJ0WW Replace pump motor opt test ok
Arthur V.
RANGE WHIRLPOOL WFG505M0BS0 Buzzing coming from control. Needs control. Reschedule at customer request. ; ordrng 1 WPW10556710 (cntrl-elec)
Gabriel P.
DISHWASHER MAYTAG MDB7749SBM3 Replace panel opt test ok
Gabriel P.
DRYER WHIRLPOOL LEQ9030PQ0 Installed switch. Op test ok.
Corey L.
DISHWASHER WHIRLPOOL WDT790SAYB0 "Customer complaint soap did not dissolve, started quick wash, unit filled, float switch engaged, wash motor did not start, heater is working, unit needs new sump assembly; ordrng 1 WPW10482502 (SUMP ASM)"
Gabriel P.
DRYER MAYTAG MEDB765FW0 "Adjust hinges,opt test ok"
Corina B.
DRYER WHIRLPOOL WGD4815EW1 Replaced the timer. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Optest ok
Macaulay G.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Light in freezer not working. Office to order light switch, led module, and fc modules.; ordrng 2 W10908166 (module)s and 1 W11205083 (led module ) and 1 WPC3680310 (light switch)"
Corina B.
DRYER HOTPOINT HTDX100EM8WW Replaced the timer knob. Optest ok.
Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 Found no physical damage on agitator or tub pants just seeing to get stuck there is a gap so the agitator can spin freely possible cause could of overload
Macaulay G.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Unit has ice maker error of lost home position. Office to order ice maker.; ordrng 1 W11188383 (icemaker )
Corina B.
WASHER WHIRLPOOL NTW4516FW2 "Cust showed pop, sent pic. CC that it does not work. Ran diag long f8e1 fill no fill. Ran manual test checked the hot and cold, correct. Ran a spin and agitate, good. Ran a calibration. Started a rinse and spin with clothes. Advised cust 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok."
Corina B.
DISHWASHER KITCHENAID KDTE104ESS0 CC that theunit is not heating (he replaced the heater). Unit is uninstalled. Ran diag 7-1 heating no heat. Ran a calibration the heater turned back on. Advised cust to run the hot water in the sink before starting the dishwasher. Left water mat for cust for when they re install unit. Optest ok
Brian B.
REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Checked temps, 39 ff, 10 freezer. Found drain plugged and water leaking from freezer.found drain tube under machine clogged up. Replaced drain tube from t/s. Used steamer to clear ice in trough and freezer. Machine now draining. Op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock"
Dan H.
REFRIGERATOR MAYTAG MRT711BZDE00 "Installed new door, op test good"
Corina B.
WASHER AMANA NTW4516FW2 Replaced the control. Brought core back for return. Ran a calibration. Started a normal load. Optest ok.
Paul P.
WASHER WHIRLPOOL WFW9050XW00 "Tested for error codes on washer, found error for drain pump. Tested pump, impeller ok, not running with voltage applied. Office to order drain pump.; ordrng 1 WPW10730972 (pump-water 155), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR MAYTAG MFI2269DRH00 "Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled but did not fill, valve is working, unit needs new ice maker, installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY 103.59) from stock"
Dan H.
DISHWASHER KITCHENAID KDTE334GPS0 "Installed new upper rack tracks, op test good"
Dan H.
REFRIGERATOR MAYTAG MFF2558FEZ01 "Installed new air damper, op test good"
Dan H.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new evaporator fan and thermistors, cleared ice, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL KSCS25INSS00 "Customer complaint that light is not working in fresh food section , found bulb not installed correctly into socket, reinstalled, op test good"
Dan H.
RANGE WHIRLPOOL WGG755S0BS01 "Installed new burner valve, op test good"
Dan H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees , freezer section temperature at 66 degrees , evaporator fans are running, no frost patterns on evaporators, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, frost pattern formed, installed new start device, op test good , DO NOT RESUPPLY THIS PART, THIS WAS TRUCK STOCK SURPLUS ; used 1 8201786 (STARTER) from stock"
Brian M.
REFRIGERATOR MAYTAG MRT118FFFM01 "Cc temperature concerns in freezerCustomer stated temperatures fluctuate in freezer, food starts to thawFound temp in freezer at 10-12 degreesNeeds control and freezer thermistor; ordrng 1 W10838965 (thermistor) and 1 W11223735 (CONTROL)"
Macaulay G.
RANGE JENN-AIR JES1750ES1 "Customer explained that the oven worked properly before on bake. But now omit was too high. I adjusted the oven calibration back to 0. Customers main concerns were for the convection bake and the Aqualift clean cycle. Customer explained that it took too long to connect bake items because the temperature was not getting high enough. I tested the convection bake cycle. After preheat, the mean of temperatures around the unit was 325, which is where the oven was set to. For the Aqualift, explained that food needed cleaned up before running the cycle and that after, the residue had to be scrubbed out and the cleaning cycle may have to be ran multiple times. Customer is not happy with diagnosis."
Paul P.
RANGE JENN-AIRE JGS8850ADS "Tested oven, found the door switch not engaging the control every time. Tightened all connections between door switch, door lock and control."
Dan H.
RANGE WHIRLPOOL WFG550S0HZ0 "Customer complaint that burners are too high, adjusted burners lower, op test good"
Macaulay G.
RANGE MAYTAG MEW9530FZ03 Unit is running properly. Explained to customer about function of preheat. All components tested ok. Advised to call Whirlpool.
Macaulay G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump and motor assembly. All tested ok.
David R.
DISHWASHER GE GDT720SSF2SS "Did not receive cable asm or counter bracket. Ordering cable asm and bracket, rescheduling.********Put in notes CWOW 216-312-9524; ordrng 1 WD01X10569 (cable asm) and 2 WD01X21740 (bracket countertop)s"
Paul P.
RANGE WHIRLPOOL WOD51EC0AS05 "Performed diagnostic tests on oven. No trouble codes stored, normal functions during test. At regular operation, to operate both ovens and timer, oven will do a reset, similar to a diagnostic manual reset. Office to order control.; ordrng 1 W11035600 (cntrl-elec)"
Macaulay G.
OTR MICROWAVE WHIRLPOOL WMH73521CS6 Replaced magnetron and diode. All tested ok.
Paul P.
RANGE AMANA AGR5630BDW1 "Found oven heating and not holding temperature, office to order sensor. Also light housing not working. Office to order bulb assembly and bulb.; ordrng 1 8009 (light bulb) and 1 W11281687 (BULB ASSEMBLY) and 1 WPW10181986 (sensor)"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS973CIDM00 Found no issues with lights in unit. All tested ok.
Macaulay G.
DISHWASHER WHIRLPOOL KDFE104DSS5 Replaced control. All tested ok.
David R.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived to customers house, orifice is snapped and broke. Ordering orifice. W10850162; ordrng 2 W10850162 (orifice)s"
Arthur V.
WASHER MAYTAG MLG20PDBWW2 Found unit control not resetting. Lock Checks good. Needs main machine control. Part number w10487818. Talked to SM part comes up exclusive not for resale SM to investigate and then contact cust with findings. Gave customer number to wlp commercial line to complain in the meantime. Labor quote for bd replacement =118.00 plus tax if bd can be acquired
Robert A.
WASHER MAYTAG MVWB855DC3 "Ran diognostics, off bal load, checked suspention, good, leveled unit, ran test 51, all passed, ran spin cycle, good, ran with load, good, op test okNote use 2-3 tablespoons of soap max"
Corey L.
DISHWASHER WHIRLPOOL DU1030XTXS0 "Customer complaint dishwasher not draining, found tub with standing water, noticed the house is under renovation and asked if there was a new garbage disposal installed recently, yes, explained the knock out, customer checked, knockout tab was not removed, customer knocked out tab and reinstalled drain tube, started drain pump, unit drained out water, op test good"
Corey L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint unit just beeps after starting a cycle and blinks light on door, ran diagnostics no codes found, started quick was, unit filled and advanced to wash, did his 3 times, started every time, asked customer to start a cycle like normal, customer did not shut the door within the 5 seconds this under the counter controlled unit gives, giving the light blink and beeping, explained this feature, customer tried 2 more times making sure to shut the door quickly, unit started wash both times, found no loop in drain line, installed drain loop, op test good"
Robert A.
REFRIGERATOR WHIRLPOOL WRX735SDHB00 "Installed crisper drawer, op test okPop per entitlementNew construction"
Arthur V.
DRYER MAYTAG MGDX655DW2 Found timer not advancing. Needs timer ; ordrng 1 WPW10642928 (timer)
Robert A.
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "Installed auger motor, op test ok"
Robert A.
WASHER WHIRLPOOL MVWB835DW1 "Found valve bad, replaced, ran test 51, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W11165546 (VALVE76.08) from stock"
Corina B.
WASHER GE GTW460ASJ5WW CC that the unit does not drain. Found the unit not responding to start. Unplugged unit for 30 seconds. Unit started to work. Found the drain pump is leaking. Will need a drain pump and software update. Called SM to order part. ; ordrng 1 WH23X27574 (DRAIN PUMP ) and 1 Wh98r23015001 (SOFTWARE UPDATE)
Robert A.
WASHER WHIRLPOOL WTW4816FW2 "Installed leg, op test okOfr 1606002496"
Robert A.
RANGE WHIRLPOOL WFE505W0HS0 "Installed control and sensor, op test ok"
Robert A.
DISHWASHER MAYTAG MDB4409PAB0 "Replaced parts listed, ran unit, op test ok"
Macaulay G.
RANGE WHIRLPOOL WFG714HLAS0 Customer did not answer the phone numbers that were provided. This was after hours. Will have to reschedule for ASAP.; schdld next appmnt for 12/3 MON 2-5
Robert A.
MICRO/OVENCOMBO MAYTAG MMW9730FZ02 "Found inner door bowed, needs inner door and slide; ordrng 1 W10128850 (SLIDE ARM) and 1 W10687342 (INNER DOOR)"
Corey L.
WASHER MAYTAG MVWX655DW1 "Customer complaint washer lid lock didn’t come on when starting washer but can swear it did before she moved and it barely fills with water, found pop through entitlement, ran diagnostics no faults found, started normal wash cycle, unit filled and advanced to wash, drained unit, started drain and spin cycle, lid locked and spun, unit is operating as designed"
Paul P.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ01 "Put refrigerator in to test diagnostics, components checking properly, no unusual sounds during restart of refrigerator. Put in to defrost mode, operating properly, coming out of defrost, no abnormal sounds."
Brian M.
WASHER MAYTAG MVWC6ESWW1 "Cc not spinning or agitatingFound tub locked in place, was able to break freeUnit will not shift into agitate Needs transmission and clutch/brake assemblyCustomer not repairing at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL WTW4950HW0 "Cc unit not advancing past wash cycleRan auto test , PassedFound long fill, no fill codeHome cold water pressure very lowAdvised customer to investigate increasing home water pressure"
Brian M.
FREEZER WHIRLPOOL WZF34X16DW00 Installed control and thermistor Cooling returned OP TEST OK
David R.
WASHER MAYTAG WTW5000DW2 "Replaced the motor and cap. Ran service mode, automatic and manual. Everything is functional. Op test ok."
Brian M.
RANGE KITCHENAID KFGG500EWH2 Installed listed partOP TEST OK
David R.
REFRIGERATOR WHIRLPOOL GI6FARXXY08 Ice maker would not cycle. Replaced with ice maker from t/s. Watched it call for water and cycle. Op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock
David R.
RANGE WHIRLPOOL WFG525S0HV0 Replaced both ignitors. Ran bake and broil cycle. Both came on and went to desired temp. Op test ok.
David R.
REFRIGERATOR WHIRLPOOL PFE29PSDASS Replaced condenser fan. Watched it come on. Put temp settings back to recommended. Op test ok.
David R.
DRYER MAYTAG MDB8959SBB3 "Replaced rails, adjusters and panel. Op test ok."
Arthur V.
WASHER MAYTAG MISSING Found unit with three error codes relating to lid latch faults.Matched current part with truck stock part and recalibrated unit. Op test good ; used 1 W10404050 (LATCH) from stock
Arthur V.
RANGE FRIGIDAIRE 790.9415931 Replaced control. Used previous overlay. Op test good. Cycled oven at 350 Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock