We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/02/2023
"Cust showed pop, sent pic. CC that the unit will not start. Confirmed. F7e1 tachometer missing or wrong signal, f7e6 motor open circuit. Replaced the capacitor and shifter from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W11395618 (CAPACITOR), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF04
Near Pepper Pike, OH 44124
Corina B
Job Details: 05/02/2023
"CC that the water paddle does not shut off. Confirmed. The paddle switch is broken. Will need a new paddle. ; ordrng 1 WPW10368730 (Pads), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near North Royalton, OH 44133
Gabriel P
Job Details: 05/02/2023
"Found defective flame sensor replace from sur plus ,opt test ok is heating ; used 1 Wp338906 (Sensor) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/02/2023
"Replace pulley,motor,harness and control board,opt test ok also call whirlpool to document that unit is on a care facility and unit is use every all day everyday"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Brooklyn, OH 44144
Bill
Job Details: 05/02/2023
"Cc noise coming from for sec. confirmed cc opened door listened to damper shutter while opening, confirmed sound with customer. Ordered damper, return scheduled for 5/5; ordrng 1 WP13012402 (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Willowick, OH 44095
Jason N
Job Details: 05/02/2023
"Cc unit electrical issue when light bulb is plugged in Customer stated the unit powers off when trying to install a new light bulb. Checked voltage at bulb socket, good at 117v. Plugged in appliance bulb. Controls powered off. Unit will need control replaced. Part not showing in stock from marcone, office to contact customer with next service date.; ordrng 1 W11608694 (Control-box)"
We serviced a
MAYTAG WASHER
Model MVWC200XW2
Near Willowick, OH 44095
Jason N
Job Details: 05/02/2023
"Cc unit not spinning out, clothes wet at the end of the cycleRan diagnostics, found code f7e1 for basket speed fault. Ran auto test cycle, all functions passed. Ran spin and drain cycle using 5 wet towels. Found tub is out of balance. Checked tub suspension, found suspension is weak. Unit will need tub suspension replaced. Customer declined repair at this time.; ordrng 1 W10780048 (Suspension)"
We serviced a
MAYTAG WASHER
Model MVWB450WQ2
Near Mentor, OH 44060
Jason N
Job Details: 05/02/2023
"Cc unit leaking underneath. Ran multiple test cycles, found water is dripping from bleach cup/dispenser when flushing. Dispenser is cracked and will need replaced. Customer declined repair at this time, ; ordrng 1 WPW10187307 (Dispenser) and 1 WP8563876 (Bezel)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US4A
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 05/02/2023
Cc unit door will not stay latchedConfirmed door latch not working. Latch assembly is locked in the open position. Unit will need latch assembly service kit. ; ordrng 1 5304525218 (Latch assembly)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Mentor, OH 44060
Jason N
Job Details: 05/02/2023
Installed customer supplied door. Ran functionality tests. All functions passed. Advised customer to allow 24 hrs for unit to resume ice production. Op test good.
We serviced a
KENMORE WASHER
Model 11025842400
Near Euclid, OH 44117
Manny
Job Details: 05/02/2023
"Cc unit leaking from underneath, verified complaint and set unit to rinse, as soon as unit got a bit of water noticed water coming from underneath, took cabinet off and drain pump its cracked and gear case leaking oil. Unit needs gearcase and drain pump.; ordrng 1 WP3363394 (drain pump) and 1 3360629 (gear case), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW
Near Cleveland, OH 44110
Manny
Job Details: 05/02/2023
"Cc unit not cooling both sections, verified and unit is warm, checked temperature 39 in fz and 52 in ff, found evap cover in frost, set unit to force defrost and no heat, steamed and found heater disconnected, reconnected heater and ran force defrost and heater kicked on. Opt test ok"
We serviced a
KITCHENAID DBL WALL OVEN
Model kode507ess20
Near Cleveland Heights, OH 44106
Manny
Job Details: 05/02/2023
"Cc that door gasket coming off the top oven verified and gasket clips are damaged, replaced gasket with the pre id, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Shaker Heights, OH 44122
Corina B
Job Details: 05/02/2023
CC that the freezer handle is loose. Confirmed. Tightened the handle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/01/2023
"Unit working as design advise customer to hold start till all lights up then release button,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Lakewood, OH 44107
Manny
Job Details: 05/01/2023
"Cc unit not heating, verified and flash burned on harness, unit needs control, main harness and right harness ; ordrng 1 W11548749 (Control) and 1 W11529071 (Main harness) and 1 W11134845 (harns-wire)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near LaGrange, OH 44050
Marie V
Job Details: 05/01/2023
"Cc that unit was showing error code. Ran diag found error code F7E6 , f7e1. Replaced capacitor, shifter and control , ran dlms calibration, factory calibration and auto test. All works good except unit stared squeaking at the end of cycle.. Noise comes from gearcase. Unit will need new gearcase, belt and agitator. ; ordrng 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W11550891 (Agitator)"
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3536GB00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/01/2023
CC that the front left burner is not lighting. Confirmed. Replace the head. The igniter is sticking higher up. The cooktop is a snug fit in the countertop. Will need a 2 nd tech. Will need caps and orfice; ordrng 1 W10826754 (Orfice) and 1 W11379294 (Caps)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Mayfield Heights, OH 44124
Joe O
Job Details: 05/01/2023
Installed door. Customer showed damaged shelve. Needs shelfCustomer to install; ordrng 1 WPW10355264 (bin-cntlvr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Windsor, OH 44099
Brian M
Job Details: 05/01/2023
Installed led ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
MAYTAG WASHER
Model MVWB850yw0
Near Solon, OH 44139
Corina B
Job Details: 05/01/2023
"CC that the unit is making a loud noise and will not finish spinning the clothes out, give a UL. Started a rinse and spin washer was filling and gave a LF. checked the pressure hose, clear. Took pic of error code. omed out the water valves, in range. Will need a main control. Part is nla. ; ordrng 1 W10394229 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near University Heights, OH 44118
Manny
Job Details: 05/01/2023
"Replaced pressure switch, ran test op test ok"
We serviced a
GE REFRIGERATOR
Model GNE27JYMNFS
Near Atwater, OH 44201
Brian M
Job Details: 05/01/2023
Cc unit not cooling properly Found fridge not to temp Blend door not opening properly and in diagnostics Evap fan motor not running at proper speeds ; ordrng 1 WR60X27396 (damper asm) and 1 WR49X40248 (Fan kit) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Rootstown, OH 44272
Brian M
Job Details: 05/01/2023
Cc unit not advancing Found unit to have drain hose on floor Advised on placement. Ran auto test after moving drain hose to proper location OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Ravenna, OH 44266
Brian M
Job Details: 05/01/2023
Cc of noises Unit is running functions properlyAdvised customer to visit this page for reference https://www.whirlpool.com/blog/kitchen/why-is-my-refrigerator-making-noise.htmlOP Test Ok
We serviced a
MAYTAG DRYER
Model MGD5430MW1
Near Avon, OH 44011
Angel
Job Details: 05/01/2023
Cc that unit wouldnt start. Verified and unit starts but had explained to her how get it started unit working as designed did have to order a handle because the delivery guys damaged it and it falls off customer stated she will install it herself.; ordrng 1 W10861225 (Handle)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Gabriel P
Job Details: 05/01/2023
"Replace control board and pump,opt test ok"
We serviced a
MAYTAG DRYER
Model MCE8000AYW
Near Westlake, OH 44145
Marie V
Job Details: 05/01/2023
"Replaced belt and pulley, oiled rollers and tested unit. Showed cust. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Highland Heights, OH 44143
Jason N
Job Details: 05/01/2023
Defrosted evaporator. Installed bimetal. Advised customer to allow several hours for ff section to return to desired temperatures. Op test good.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Novelty, OH 44072
Joe O
Job Details: 05/01/2023
Installed controls and ui. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Parma, OH 44134
Manny
Job Details: 05/01/2023
"Cc unit is squeaking like crazy, verified and unit squeaking, took apart and pulley and rollers squeaking, unit needs repair kit, customer will not proceed with the repair.; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near North Royalton, OH 44133
Bill
Job Details: 05/01/2023
"Cc, unit would shut down and flash error codes. Confirmed cc, placed unit into diagnostic mod, found error code f8e1 no water. Could not test further, do to unable to pull unit from spot, spoke with Adam on advise, was informed to let customer know that they need installers to come and remove unit, so we can service properly. Informed customer to call the office when unit is pulled..; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Brecksville, OH 44141
Corina B
Job Details: 05/01/2023
Replaced the freezer led light. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Broadview Heights, OH 44147
David R
Job Details: 05/01/2023
Replaced FZ and R FF gaskets. Good. Op Test Ok.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Warrensville Heights, OH 44128
Joe O
Job Details: 05/01/2023
Found customer has bowls open end down near door. Advised of wave effects. Advised on loading. Found lower door seal slightly warped. Replaced lower door seal. Ran test cycle. Op test ok
We serviced a
SAMSUNG DRYER
Model DV42H5200EFA3
Near Avon Lake, OH 44012
Angel
Job Details: 05/01/2023
"Cc that unit is not heating. Confirmed ran unit no heat, checked power good. Took apart unit checked heater and it was open will need heating assembly..; ordrng 1 DC97-14486A (Heating assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Cleveland, OH 44110
Jason N
Job Details: 05/01/2023
"Cc unit not cooling properly in ff sectionFound both sections cool, but no product in either section. Unit is in defrost mode at this time. Ran diagnostics test mode. Compressor, fans running and thermistors reading properly. Unable to find an issue with unit at this time. Advised customer to stock unit and monitor."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HZ07
Near Columbia Station, OH 44028
Manny
Job Details: 05/01/2023
"Replaced control, socket and bulb, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Seven Hills, OH 44131
David R
Job Details: 05/01/2023
Used icemaker assy off t/s. Needed sensor from harness. Replaced sensor. Advised customer to adjust temp as needed. Op Test Ok.; used 1 W10882923 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon Lake, OH 44012
Angel
Job Details: 05/01/2023
Cc that unit is making a swishing noise. Verified by running a power wash cycle and the sound he is hearing is just the water hitting the door every time the spray arm spins explained to customer that the sound is normal unit is working a designed cant do anything about the water splashing on door opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Solon, OH 44139
Brian M
Job Details: 05/01/2023
Cc you have to push door open to remove deli drawers This is a normal design and unit is functioning properly
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Amherst, OH 44001
Gabriel P
Job Details: 05/01/2023
Found 120 going to control and 5 vdc going to console but unit not responding ordering fascia ; ordrng 1 W11478525 (Control)
We serviced a
KITCHENAID BUILT-IN M/W
Model KMBD104GSS01
Near Oberlin, OH 44074
Gabriel P
Job Details: 05/01/2023
Replace piston gear tracks and switches all 4 still opening call whirlpool he had me check everything found plastic piece need to be re adjust it and unit started working opt test ok
We serviced a
GE DRYER
Model GTDP180ED0WW
Near East Cleveland, OH 44112
Jason N
Job Details: 05/01/2023
Installed drive belt. Ran dryer op test. Good tumble and heat. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Bay Village, OH 44140
Marie V
Job Details: 05/01/2023
"Replaced gearcase, cam, belt and shifter. Ran calibration. And auto test. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, OH 44041
Dan H
Job Details: 05/01/2023
"Installed new hub, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near University Heights, OH 44118
Joe O
Job Details: 05/01/2023
Replaced control. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near North Royalton, OH 44133
Bill
Job Details: 05/01/2023
"Cc odd noise coming from for section. Confirmed cc, opened ff door sound from damper kicked on. Confirmed sound with customer, pulled cover of damper. Triggered tamper, to double verify sound. Ordered new damper, rescheduled for 5/5; ordrng 1 W11236851 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Madison, OH 44057
Dan H
Job Details: 05/01/2023
"Customer complaint that filter housing broke and doors are uneven, confirmed, unit needs new filter housing, leveled doors; ordrng 1 WPW10394053 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Geneva, OH 44041
Dan H
Job Details: 05/01/2023
"Customer complaint that unit is freezing evaporator and turning off on its own, confirmed, unit needs new control and user interface ; ordrng 1 W11043763 (Cntrl) and 1 W11542754 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/01/2023
Installed wash motor/pump and spray arms. Ran auto test cycle. Good spray pressure. Op test good.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Parma Heights, OH 44130
David R
Job Details: 05/01/2023
"Replaced regulator. Turned gas back on, let sit. No gas smell, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Cleveland, OH 44106
Corina B
Job Details: 05/01/2023
"CC that the unit does not defining a cycle. Confirmed. Ran diag F7e1 basket speed fault, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Ran a manual spin cycle. The bearings are worn, the shifter eye is not reading the speed of the basket. Will need gearcase and shifter. Cust does not want to repair; ordrng 1 W11454372 (Gearcase) and 1 Wpw10006355 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Bay Village, OH 44140
Angel
Job Details: 05/01/2023
"Cc that unit was not spinning. Ran a tested cycle and I found that agitator was stripped causing unit not to wash and found gearcase leaking oil unit will need gearcase and impeller.; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (Impeller), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDT695SSJ0SS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/01/2023
"Cc unit not starting Found unit giving door not closed error From experience this is a communication error from control and ui Needs control and ui replacement ; ordrng 1 WD21X24901 (Control) and 1 WD21X31902 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SFYM01
Near Solon, OH 44139
Brian M
Job Details: 05/01/2023
"Cc no ice Found icemaker jammed Cleared ice, unit will not rotate Has power Needs icemaker ; ordrng 1 W11510803 (Icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near North Ridgeville, OH 44039
Manny
Job Details: 05/01/2023
"Cc that burners are out of place, verified and burners are all shifted under the cooktop, unit has lots of physical damage and frame is bend also, unit needs cooktop, pan brackets , end caps, door trim and cabinet is bent but cabinet is not serviceable part Adjusted the burners opt test ok; ordrng 1 W11156895 (cooktop) and 1 W11244088 (pan) and 2 WPW10162245 (panel-side)s and 1 WP8523177 (trim-door) and 2 W11219664 (endcap-pnl)s and 1 WP8272473 (cover-rear)"
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Olmsted Falls, OH 44138
Bill
Job Details: 05/01/2023
"Cc sounds like a jet when spinning, confirmed cc spun inner tub could here noise. Gave customer estimate for hub replacement.; ordrng 1 W10820039 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSJ
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/01/2023
Cc of ice build up again Found defrost pan full and not draining againSteamed out pan Added a defrost heater probe ( wire hanger ) to pan Advised to watch
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRB00
Near Parma Heights, OH 44130
David R
Job Details: 05/01/2023
"Replaced harness, steamed all Frost from evap. Tested heater, fan, damper. All good. Op Test Ok."
We serviced a
ELECTROLUX MICROWAVE
Model EI30BM60MSB
Near Beachwood, OH 44122
Corina B
Job Details: 05/01/2023
"Replaced the switches, lever and holder. Tested several times. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 05/01/2023
"CC that the clothes are wet at the end of the cycle. Confirmed. Found the drain hose on the ground raised the hose to the sink. Leveled the washer. Opt test ok. Cust can install the drain hose. ; ordrng 1 Wp38496 (Coupling) and 1 285863 (Drain hose) and 1 285666 (Drain hoses), O-SMS tckt"
We serviced a
WHIRLPOOL DRYER
Model wed9400sw1
Near Beachwood, OH 44122
Corina B
Job Details: 05/01/2023
"CC that there is a noise and its now not heating. Confirmed. Found the idler pulley worn and the heating element is open. Will need the element and the dryer repair kit. ; ordrng 1 WP8544771 (Element) and 1 4392067 (Dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MDE9700AYW
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/01/2023
Installed heater element box. Ran dryer op test. Good heat. Op test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Westlake, OH 44145
Marie V
Job Details: 05/01/2023
"Cc that freezer is not cooling and fresh food section sometimes is freezing food. Took temps fresh food section was at 39* and freezer 55*. No frost on freezer evaporator, called BJ to help diag, 3way valve when is turning sounds bad. Took video. Unit will need sealed system repair. Will need second tech for this repair. ; ordrng 1 W10545670 (3way vale) and 1 W11429989 (Coil) and 2 TJAF1200 (Tube)s and 2 WPW10143759 (Drier)s"
We serviced a
KITCHENAID WALL OVEN
Model KEBS107SSS04
Near Avon Lake, OH 44012
Marie V
Job Details: 05/01/2023
"Cc that the unit is not heating. Confirmed. Found thermostat open. Will need new. ; ordrng 1 WP8304452 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Parma, OH 44134
Bill
Job Details: 05/01/2023
"Cc, no lights. Confirmed cc, opened unit found the lights where not turning on, changed led module in freezer compartment. Tested lights, lights would not come on. Opened Ui panel on deli drawer, found circuit board submerged in water. Dried compartment and disconnected Ui, noticed lights came on. Customer also stated the ice dispenser started working. Order drawer face, Ui, wiring harness, office to follow up with return. Due to drawer face not in stock.; ordrng 1 W10815669 (Door) and 1 WPW10769076 (Ui) and 1 W11170612 (Wire harness)"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Cleveland, OH 44120
Jason N
Job Details: 05/01/2023
"Cc unit not washing/spinning outFound unit is connected to only one water source, which is the hot side. There is no valve/supply for cold water supply. Advised customer unit must have a cold water supply to operate properly."
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS01
Near Willoughby, OH 44094
Jason N
Job Details: 05/01/2023
Installed evaporator and drier. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 6.2oz of r134a(this is the correct amount per service bulletin W11655038). Ran diagnostic test 8 to check frost pattern. Good frost pattern. Started normal ice production cycle. All functions passed. Advised customer to monitor ice production for 24 hours.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Beachwood, OH 44122
Corina B
Job Details: 05/01/2023
CC that the unit does not start. Confirmed ran diag 7-2 phantom fault code. Will need a control and pump and motor. Control is out of stock. Office to reschedule appointment ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Avon, OH 44011
Marie V
Job Details: 05/01/2023
"Replaced water valve, cycled ice maker. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Parma Heights, OH 44130
David R
Job Details: 05/01/2023
"Replaced FF door switch. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Willoughby, OH 44094
Corina B
Job Details: 05/01/2023
CC that the unit right burner is to high on a simmer. Confirmed. Found the right burner not a true simmer.The screwdriver I have does not fit. 3-32 or 2 mm. Went to Lowes and the shank is not long enough. Will have to order a screwdriver ; schdld next appmnt for 5/4 THU 8
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM00
Near Parma, OH 44134
Bill
Job Details: 05/01/2023
"Cc water collecting in deli compartment, and unusual noise. Confirmed cc, found water and ice in the deli compartments, tracked water source up to ice maker, removed ice maker. Found small build ups of ice on outer insulation of ice maker. Removed ice and dried ice maker, inspected for any damage to housing and insulation, none found. Reinstalled ice maker, found door to unit out of adjustment, leveled unit. Informed customer to monitor for further water issues, pulled unit out and found cardboard backing to be causing the vibration noise. Secured backing and noise was eliminated. Opt test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Manny
Job Details: 05/01/2023
"Cc that unit is not working, verified and no codes, ran test cycle and unit fills but when switched to agitate motor just hums, found capacitor leaking oil, replaced capacitor with TS#W11395618, opt test ok; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC0
Near Lorain, OH 44055
Marie V
Job Details: 05/01/2023
"Cc that the unit is making a squeaky noise and taking a long time to dry. , tested unit, replaced dryer kit from T/S. And found front area for lint trap was clogged up. Cleaned up. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland Heights, OH 44121
Joe O
Job Details: 05/01/2023
Cc: not heatingFound thermal cut off open. Needs thermal cut off. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Replaced thermal cut off. Tested. Op test ok ; used 1 279816 (CUTOFF) from stock
We serviced a
MAYTAG DRYER
Model DE308
Near Willowick, OH 44095
Joe O
Job Details: 05/01/2023
Installed belt. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED8200YW0
Near Madison, OH 44057
Joe O
Job Details: 05/01/2023
"Cc: squealingFound excessive lint build up in unit. Belt is wearing through pulley. Rollers worn. Needs belt, pulley, rollers, and lint cleared.Advised customer to have venting cleared as well. Advised customer of excessive lint build up in machine, advised of fire hazard, with excessive lint.Customer does not want us to clear lint or repair at this time. ; ordrng 1 WPW10547292 (pulley-idr) and 1 WP8547157 (belt) and 1 4392067 (dryer repair kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Ashtabula, OH 44004
Dan H
Job Details: 05/01/2023
"Customer complaint that unit is flashing f2e0 error code, confirmed, no buttons are working, unit needs new control; ordrng 1 W11258611 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Ashtabula, OH 44004
Dan H
Job Details: 05/01/2023
"Customer complaint that door gasket is torn, installed new door gasket, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Olmsted, OH 44070
Manny
Job Details: 05/01/2023
"Cc unit not heating verified and igniter burned out, replaced igniter with Pre id and ran bake test to 350. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
Manny
Job Details: 05/01/2023
"Cc that unit is leaking since they bought it 2 years ago and now all her cabinets are damaged and rotted out, pulled unit out and can see lots of water damage on the back of the unit and in front of the cabinets (took pics) set unit to fill to see if any leaks and no leaks found, set u it to drain and spin and as soon as the unit started draining there was lots of water coming through the wall where the stand drain comes out of. Unit is working properly, advise customer to have a plumber fix the pipe but most likely shes going to need a contractor because of all the water damage."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Rocky River, OH 44116
Manny
Job Details: 05/01/2023
"Cc unit not getting water, verified and found codes F8e1 for no water, and f9e1 for draining issue, ran test cycle and no water, disconnected the water line under sink and good water pressure, removed valve connector and 124Vac reconnected valve and ran test cycle still no water, customer stated that he has a flood detector on the dishwasher water supply line, removed the inlet hose from the valve and turned on the water and only a few drops, but the label says the valve would reset by disconnecting the water and reconnecting it, unit filling , unit will need a waterline if the issue returns, advise customer to replace the inlet line if the issue returns, opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDC4809AWW2
Near Ashtabula, OH 44004
Dan H
Job Details: 05/01/2023
"Customer complaint that unit is not starting, confirmed, found start button not working, unit needs new user interface, customer does not want repair at this time; ordrng 1 W10255079 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ1
Near Geneva, OH 44041
Dan H
Job Details: 05/01/2023
"Customer complaint that oven is making loud noises during use, started bake for 350 degrees , burner lit, oven heated, no unusual noises heard, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model GZS22IYNPHFS
Near Beachwood, OH 44122
Corina B
Job Details: 04/28/2023
Replaced the control. Steamed the evaporator out. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details: 04/28/2023
"Cc unit not advancing cycles. F0E5 off balance error code. Customer said even on Drain/Spin, will not spin. Without going through and changing anything. Ran a drain/spin cycle like the customer would. Started at 22 mins, ran properly and was spinning. Let run all the way down to 8 mins, no problems in doing so. Ran a test mode. All components working. Ran a calibration. Looked underneath unit at all wires, all connections good. Put a load of towels in on Quick wash, no extra power option, High Water Option and Fast spin option. Starts at 30 mins, watched. Advised customer of options and making sure correct water level and spin mode is selected. No problems present. All components working correctly. Op Test Ok."
We serviced a
KENMORE DRYER
Model 11096564110
Near Madison, OH 44057
Brian M
Job Details: 04/28/2023
"Cc unit stops running Found motor over heating and shutting down Needs motor and blower ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44127
Jason N
Job Details: 04/28/2023
Cc unit freezer door not closing all the wayUnit is under RaC additional 1 yr warranty per entitlement Found left side freezer slide mount screw had backed out and was interfering with slide closure. Tightened screw and reassembled freezer drawer. Door closing all the way and sealing properly. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Painesville, OH 44077
Joe O
Job Details: 04/28/2023
"Cc: freezing in ff sectionEntered diagnostics. Found minimum temp for ff section was 18 degrees. Average temp is 32 degrees. Found current temp of ff thermistor is reading 33 degrees. Measured temps at 37 degrees. Per diagnostic, ff section minimum temp is 18 degrees. Needs ff evaporator cover and ice bin door; ordrng 1 W11610999 (Evaporator cover) and 1 W11594927 (Ice bin door)"
We serviced a
GE REFRIGERATOR
Model ZICP360NXBRH
Near Cleveland, OH 44124
Joe O
Job Details: 04/28/2023
"Cc: leaking from upper compartmentCustomer stated they opened the ff door and water started pouring out, down into freezer and leaking out the sides of freezer door. Found no signs of water leaking from compressor compartment. No water or ice on freezer floor. Could not duplicate issue. Advised customer to shut water to unit off if not using ice. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Bedford Heights, OH 44146
Joe O
Job Details: 04/28/2023
Cc: not turning onCustomer stated unit would not turn on. Found gfi tripped to machine. Advised customer per manufacturers the unit is not to be connected to gfi circuits. Tested. Unit functioning as designed. Op test ok
We serviced a
ADMIRAL DRYER
Model AGD4675YQ3
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/28/2023
"Cc: Long dry times/not dryingFound venting plugged, no heat transfer through venting. Little air flow to outside vent. Unit has good heat and air flow. Needs venting cleaned."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV07
Near Lorain, OH 44053
Marie V
Job Details: 04/28/2023
Cc that the unit light is not working. Confirmed. Replaced light. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Cleveland, OH 44102
Manny
Job Details: 04/28/2023
"Replaced fan and harness, advise customer to allow 24 hrs for temps to equalize. Opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model KODE500ESS20
Near North Royalton, OH 44133
Corina B
Job Details: 04/28/2023
Replaced the door. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Newburgh Heights, OH 44105
Jason N
Job Details: 04/28/2023
"Cc unit vibrating water lines when fillingRan diagnostics cycle, found cold side shuddering when valve opens. Replaced inlet valve using truck stock part. Reran valve tests, no abnormal noise or vibration. Op test good. ; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Cleveland, OH 44119
Joe O
Job Details: 04/28/2023
"Cc: not spinning out properlyFound no stored error codes. Ran manual spin. Unit reaching high speed spin. Checked suspension rods, suspension rods weak. Needs suspension rodsCustomer does not want to repair at this time; ordrng 1 W10780045 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2558VEM10
Near Lorain, OH 44053
Marie V
Job Details: 04/28/2023
"Cc that unit is not cooling. Took temps in fresh food section temp is 49* and freezer 24*. Found evaporator frozen. Unit is not defrosting. Verify bimetal and heating circuit, has 0.2ohms. Unit will need new control. Replaced control from T/S. Defrosted all ice on evaporator, Set unit to recommended temps and advise cust to allow 24 hours before restocking. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"