We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/04/2023
"Good water pressure coming out of hose when draining sometimes it wont drain ordering drain pump and also heater has copper bushing by service pointer need to be replace ordering as well ; ordrng 1 W11412291 (Drain pump) and 1 W11537778 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Royalton, OH 44133
Gabriel P
Job Details: 05/04/2023
Replace harness and motor opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Parma, OH 44129
Manny
Job Details: 05/04/2023
"Cc that pantry drawer slamming and no staying close, verified and when pantry drawer is open it will shut really fast and then stays a lit open, found slides missing ball bearing, unit needs pantry drawer slides; ordrng 1 W11397195 (Slide) and 1 W11409809 (Slide) and 1 W11294548 (Adapter)"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/04/2023
Cc that unit was taking long to dry. Checked vent and vent is good has a short run made sure unit was igniting every time and it was did ask customer if she uses timed dry and she doesnt she uses normal with mixed loads. Explained to customer that if she uses auto dry with mixed loads some clothing articles specially the small ones will dry first and the sensors will think clothes are dry every time they touch them causing to knock off time and at the end some articles will be dry and some wont which is whats happening also let her know to use timed dry for bulky items too opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Olmsted Township, OH 44138
Angel
Job Details: 05/04/2023
"Cc that unit is leaking oil from gear case and found out because plumber was working behind washer and saw the oil. Confirmed cc, actuator, belt, cam and capacitor was full of oil. Ordering gear case, belt, cam, actuator and capacitor. Customer is off on Wednesday so scheduled her for 5/10.; ordrng 1 W11454372 (Gearcase) and 1 W11481722 (Actuator) and 1 W11611297 (Belt) and 1 W10721967 (Cam) and 1 W11428524 (Capacitor)"
We serviced a
KENMORE DRYER
Model 11066932690
Near Moreland Hills, OH 44022
Jason N
Job Details: 05/04/2023
"Cc unit not heating Checked power out unit, good at 244v. Checked all thermals. Found hi limit thermal cut off open. Replaced thermal cut off using truck stock part. Ran dryer op test, good heat and cycling properly. Op test good. ; used 1 279769 (THERMAL CUTOF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Geneva, OH 44041
Dan H
Job Details: 05/04/2023
"Installed new door gaskets, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Strongsville, OH 44149
David R
Job Details: 05/04/2023
"Cc unit still Freezing items. Temp settings read 0* for FZ and 40* for FF. Used temp probe and testing different parts of each section. FZ is reading from -3 to 1, and FF reading from 37-41. Checked food and nothing is froze today. No frost anywhere. Damper is opening and closing. All checks good. Called techline to document,. Reported as of today as checks are good, all components working properly. Temps test good. Advised to not block or cove airways and to not over fill or under fill sides. Customer can change temp as needed. Unit is good.*** if customer having problems in future can send another tech to check out as well if needed."
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Euclid, OH 44123
Corina B
Job Details: 05/04/2023
Replaced the ice maker. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland, OH 44102
Manny
Job Details: 05/04/2023
"Cc that unit is not locking, verified and latched is broken, replaced with pre id, ran test cycle opt test ok"
We serviced a
GE OTR MICROWAVE
Model JVM1740DP2WW
Near University Heights, OH 44118
Jason N
Job Details: 05/04/2023
"Cc unit not heating or fan not turning onAble to duplicate no heat. Unit will count down on display, but high side is not being powered. Checked thermals, all thermals checked good for continuity. Unit will need smart board(main control). Part (WB27X11078) is discontinued. Unable to repair."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Ravenna, OH 44266
Brian M
Job Details: 05/04/2023
Cc unit not starting Found lid latch errors Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Joe O
Job Details: 05/04/2023
Cc: leakingFound excessive suds in unit. No soap added. After first drain(dispenser dispensed) even more suds in unit. Potential rinse aid leak. Needs dispenser; ordrng 1 W11412300 (Dispenser)
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland, OH 44111
Angel
Job Details: 05/04/2023
"Cc that unit is still freezing liquids in ff section. Confirmed ff section was at 32* and freezer at 22* checked evaporator and it has a ball of ice built up on capillary line unit has a sealed system issue compressor keeps running trying to satisfy the temps causing it to freeze ff section items. Spoke with BJ about issue and asked me to use nitrogen to find leak but customer stated that he didnt want that done because its his only fridge than he couldnt keep his stuff cold, he stated he did not want to continue with repair he would like to be credited for the parts he paid for last repair."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Strongsville, OH 44136
David R
Job Details: 05/04/2023
"Customer had POP. Took pic. Cc unit not making ending sound when done. Ran unit multiple times, all sounds are turned on and audible. Unit is working correctly. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Strongsville, OH 44136
David R
Job Details: 05/04/2023
Replaced outer door. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44104
Jason N
Job Details: 05/04/2023
"Cc unit filling with water but doesnt always start washing Ran diagnostics, found code f8e1 for low/no fill. Drain hose installed correctly. Ran auto test cycle, both hot and cold water entering. All functions passed. Ran calibration. Checked pressure hose, blew through fine, no blockage. Started quick wash cycle, unit sensed, filled and advanced to wash cycle. Unable to duplicate issue at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Euclid, OH 44123
Corina B
Job Details: 05/04/2023
"CC that the light, water door opening is not working. Confirmed. Unplugged the deli control, everything turned on. Will need the harness and door. Cust does not repair. ; ordrng 1 W10815671 (Door) and 1 W11170612 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM0A
Near Lakewood, OH 44107
Angel
Job Details: 05/04/2023
Cc that unit stopped making ice. Verified temps and they were perfect and ice maker was off but customer stated he turned it off but he was trying to push the arm down to turn it off and this ice maker has an on/off switch. So I turned it on tried to cycle it but didnt cycle so I checked the wires at the bottom of door and nothing looked pinched or broken removed ice maker to check wires and everything looked good plugged it back in and tried cycling again and it cycled as should and filled with water customer stated he will monitor it for now. Ive seen where these ice makers have the switch on off position even though customers state they havent touched it and not sure if that was the issue because everything checks out good.
We serviced a
GE DISHWASHER
Model GDF530PGM5WW
Near Conneaut, OH 44030
Dan H
Job Details: 05/04/2023
"Customer complaint that unit is leaking, found unit leaking passed door seal, installed new door seal, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Beachwood, OH 44122
Corina B
Job Details: 05/04/2023
"Replaced the control, pump and motor. Ran a calibration. Started a cycle. No leaks. Brought core back for return. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Beachwood, OH 44122
Corina B
Job Details: 05/04/2023
"CC that the unit is not washing. Confirmed. Checked power to the pump and motor, 120 volts. Will need a new pump and motor. Cust does not want to repair at this time; ordrng 1 WPW10671941 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Kirtland, OH 44094
Joe O
Job Details: 05/04/2023
"Cc: not completing cycle, timer stuck on 14 minsFound error codes f6e1(communication error between ccu and mcu). Ran quick diagnostics test. All functions pass. Ran drain and spin. Unit is spinning. Built estimate for control. Customer does not want to repair at this timeWould need 2 techs if customer decides to continue ; ordrng 1 WPW10583356 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Cleveland, OH 44102
Manny
Job Details: 05/04/2023
"Customer showed me a video, and leaking from the tub ring, replaced ring with pre id, opt test ok"
We serviced a
IKEA REFRIGERATOR
Model IX5HHEXWS01
Near Cleveland, OH 44113
Jason N
Job Details: 05/04/2023
"Cc unit ff section not coolingFound freezer evaporator frosted over. Ran diagnostics test 1, bimetal reading closed and heater circuit energized, noticed compressor running while in diagnostics mode. Relay stuck closed on jazz board, cooling and defrosting at the same time. Jazz board will need replaced. Installed jazz board, programmed to 12. Op test good. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Highland Heights, OH 44143
Joe O
Job Details: 05/04/2023
"Cc: knocking throughout whole cycleFound lower spray arm contracting lower rack. Reseated spray ram, still hitting lower rack. Spray arm has a lot of slop side to side. Needs spray arm; ordrng 1 W10860176 (arm-spray)"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Wickliffe, OH 44092
Joe O
Job Details: 05/04/2023
Cc: loud screeching noiseRan drain and spin. No abnormal noises. Ran auto test. No abnormal noises. Advised customer to monitor. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Willowick, OH 44095
Joe O
Job Details: 05/04/2023
Cc: excessive shakingFound big dent in side of unit. Ran drain and spin. Found unit not corner balanced. Leveled unit. No excessive shaking empty. Advised customer on loading and pausing to adjust. Ran spin with a load of towels. Unit excessively out of balance. Needs suspension rods and basketBasket out of stock. Office to reschedule; ordrng 1 W11172199 (basket) and 1 W11217817 (suspension)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/04/2023
"Cc unit making a groaning noise and not washing Ran auto test cycle, found belt slipping in spin mode. Drive belt needs replaced. Replaced drive belt using truck stock. Started clothing load customer had ready to go. Unit sensed, filled and started agitating, no abnormal sounds heard. Op test good. ; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lyndhurst, OH 44124
Manny
Job Details: 05/04/2023
"Cc unit making noise still verified and hear a faint vibration pulled unit out and removed cover secured coil and no noise, after putting the cover back on heard a vibration noise removed cover and straightened it out, no noise. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304DPA0
Near Lakewood, OH 44107
Angel
Job Details: 05/04/2023
"Cc that unit was leaking and seal on tub was coming off. Verified and confirmed seal is cracked and falling off on the right hand side. Will need seal replaced. Ordering part; ordrng 1 W11177741 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/04/2023
"Cc unit leaking water in ff sectionFound ice buildup in freezer section, defrost drain is iced over. Cleared ice from freezer. Steamed out drain tray and drain hole. Ensured good flow through. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS20
Near Novelty, OH 44072
Jason N
Job Details: 05/04/2023
"Cc fault code upon power up of new unitFound unit displaying f6e6 communication fault, customer stated they had just started a bake cycle on the upper oven when the fault appeared and shut the unit down. Found no functionality in diagnostics from ACU Copernicus board. Per techsheet. Replace ACU. ; ordrng 1 W11294388 (ACU)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Wickliffe, OH 44092
Joe O
Job Details: 05/04/2023
Cc: drawer not closing properlyFound shelve not seated correctly. Found scuff on inside of ff door. Reseated drawer. Needs ff doorOffice to reschedule; ordrng 1 LW10912110 (dor-fip) and 1 WPW10612926 (nameplate)
We serviced a
WHIRLPOOL DRYER
Model wed9400sw1
Near Beachwood, OH 44122
Corina B
Job Details: 05/04/2023
Replaced the element and dryer repair kit. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ4
Near Willoughby, OH 44094
Joe O
Job Details: 05/04/2023
Cc: intermittently not allowing selections and changing timesFound key pad intermittently not allowing selections. Needs keypadAdvised customer to download the Wi-Fi app and check for software updates; ordrng 1 W11335274 (Keypad)
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Willoughby, OH 44094
Corina B
Job Details: 05/04/2023
The shaft is to wide. Called t/l Leon no part number for a screwdriver. He sent me 2 different ones to try. Will need to order screwdriver ; schdld next appmnt for 5/8 MON AM
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Olmsted Township, OH 44138
Marie V
Job Details: 05/04/2023
"Cc that left front burner does not works, teste burner did not worked . Took top off and a wire touched ground and unit sparked. Asked cust to turn breaker back on and now left front burner is working but not right hand side is not. Switch has a dark mark in it. Will need new burner and switch. Leaving job open until answer from landlord.; ordrng 1 WP3149400 (Switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brecksville, OH 44141
Bill
Job Details: 05/04/2023
"Cc error code f9e1. Confirmed cc pulled diagnostics, found error code f9e1 f7e2 f10e1. Cleared codes and ran service test per the tech sheet. Triggered f9e1 again. Needs control and drain motor, gave customer estimate. Customer chose not to continue repairs on unit at this time.; ordrng 1 W11410066 (Control) and 1 W11412291 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Oberlin, OH 44074
Gabriel P
Job Details: 05/04/2023
Door has lot of play ordering ; ordrng 1 W11315618 (Drawer) and 1 W11209971 (Panel)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Lorain, OH 44053
Gabriel P
Job Details: 05/04/2023
Found from L1 to N 164 voltage and from L2 to N 14 voltage and L2 to L1 136 voltage need and electrician unit is good
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Berea, OH 44017
Bill
Job Details: 05/04/2023
"Cc unit not spinning out. Confirmed cc, unit would not spin up. Found spluch to be slipping, gave quote for the job. Was given the go ahead, used part from truck stock. Ran test unit did spin up, noticed transmission was sounding rough. Advised customer of potential transmission failure.; used 1 W10721967 (Sputch) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Kent, OH 44240
Brian M
Job Details: 05/04/2023
Installed panel OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Avon, OH 44011
Bill
Job Details: 05/04/2023
"Cc display not working, confirmed cc. Changed Ui with part ordered, did not change main board do to Ui came on and worked properly. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chardon, OH 44024
Dan H
Job Details: 05/04/2023
"Installed new control, ice maker, and ice box fan, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS01
Near Aurora, OH 44202
Brian M
Job Details: 05/04/2023
"Cc unit not functioning Found unit completely silent , no fans, dispenser not working, Found unit in show room mode Took out Advised to watch"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Mantua, OH 44255
Brian M
Job Details: 05/04/2023
Cc unit not advancing Found cold water not entering Replaced valve Advised on cold water function ; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Columbia Station, OH 44028
Gabriel P
Job Details: 05/03/2023
"Panel has line and not responding need control panel customer will not fix right now ; ordrng 1 W11339755 (Control panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Parma, OH 44129
Corina B
Job Details: 05/03/2023
CC that the unit is not heating. Confirmed. L1 to n 120 volts l2 to n 120 volts. L1- to l2 0 volts. Will need an electrician
We serviced a
AMANA REFRIGERATOR
Model DRB2101AC
Near Chardon, OH 44024
Joe O
Job Details: 05/03/2023
"Cc: freezing in ff sectionFound temps in ff at 45 degrees, freezer at 3 degrees. Found temps set to lowest setting. Adjusted temps. Compressor not starting. Needs thermostatThermostat shows discontinued ; ordrng 1 R0161049 (dampr cntl(discontinued))"
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Solon, OH 44139
Bill
Job Details: 05/03/2023
"Cc not drying clothes. Confirmed cc, customer had clothes in dry when I arrived, clothes felt damp. Pulled secondary lint trap, large build up of lint. Snapped quick pick, cleaned trap. Ran diagnostics test opt test pass, took internal temp 115 deg with in range of this unit. Unit operating as intended. Showed customer the secondary lint trap."
We serviced a
ELECTROLUX DRYER
Model EFME517SIW0
Near Lakewood, OH 44107
Angel
Job Details: 05/03/2023
"Cc that unit is making a loud rattling sound when running unit and if he pushes the door it will stop. Confirmed cc, it started rattling a little but customer states it gets louder but as soon as you press the door it will stop so I took unit apart to verify for any loose components everything looked good but did find blower wheel packed with lint cleaned out blower with and made sure everything was tight and secured tested unit again opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBL
Near Pepper Pike, OH 44124
Manny
Job Details: 05/03/2023
"Cc unit not making ice, verify and ice maker getting stuck in cycle before it fills, replace icemaker with TS#W10884390, ran harvest and icemaker cycle and fills, advise customer to allow 48 to 72 hrs for proper ice production. Opt test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Garfield Heights, OH 44125
David R
Job Details: 05/03/2023
"Recovered refrigerant, replaced drier, pulled 30 vac w/ pump, watched, good, charged 5.5 oz r134a. Unit starting to cool. Good pressures. Let unit stay hooked up to gauges for over half an hour. No change, pressures check good. Use sensor on multi meter, temps going down as normal to suggested temps. Op Test Ok. ; used 2 L13000630 (6/5 Locring), and 2 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Avon, OH 44011
Marie V
Job Details: 05/03/2023
"Replaced tub and motor, tested unit, no leaks, also advise cust to run a cleaning cycle at least once a month. And to run hot water before starting u it. Op test ok"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319LSS00
Near Lyndhurst, OH 44124
Manny
Job Details: 05/03/2023
"Cc good fan not going on low, verified and even on the lowest setting the fan its a high speed, unit Needs mai control.; ordrng 1 W11646740 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01IJBT0
Near Chardon, OH 44024
Joe O
Job Details: 05/03/2023
Cc: not startingFound float stuck in over flow. Reset float. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Ashtabula, OH 44004
Jason N
Job Details: 05/03/2023
"Cc unit did not cool after last serviceHooked up gauges, found low side in 20 in/hg vacuum. Pressurized system with 120psi of nitrogen. Found leaking at filter drier to condenser lok-ring fitting. Cut out filter drier and install new filter drier using customer supplied pre Id part. Pressure checked system, no leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 68g. Of r600a. Good heat on condenser, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperature."
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 05/03/2023
"Found bearings on pulley squeaking replace dryer kit from t/s ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Independence, OH 44131
David R
Job Details: 05/03/2023
"Cc questions about detergent dispenser, saying when putting Fabric Softener in, will run right out. No error codes, dispenser housing good. All components working. Checked and let customer know, fabric softener or detergent can siphon out of over full or if too much put in can pour out from back. Tested out with water to make sure and showed customer. Just incase will be sending a new dispenser to customer, but unit checks good. No problems.** customer can put new dispenser in and out by themselves. No need to return. ; ordrng 1 W11611449 (Drawer)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Olmsted Township, OH 44138
Marie V
Job Details: 05/03/2023
"Cc that the unit is making ice slowly. Confirmed ice is very small. Try to fill ice maker, no water came in. Ran step 19 for heater. Pass, tested water valve, filled up all the way. Advice cust to monitor. If issue persist will order a water valve and fill tube heater. ; O-emld tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Ashtabula, OH 44004
Jason N
Job Details: 05/03/2023
Installed main control. Ran functionality tests. All functions passed. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Parma, OH 44134
Corina B
Job Details: 05/03/2023
"CC that the door does not close. Confirmed. Found the right side hitting the cabinet. Leveled the dishwasher, tested, door closing. Started a cycle no leaks. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB955FW0
Near Mayfield Heights, OH 44124
Manny
Job Details: 05/03/2023
"Cc u it not draining, verified and f9e1 and f9e2 both for drainage issues, tilted unit back and lots of oil leaking for gearbox, unit needs gearcase, clutch, motor, slides, customer will not proceed with the repair ; ordrng 1 W11393684 (Gearcase) and 1 W10754158 (motor stator(10 yrs warranty on parts)) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10754161 (Rotor(10 yr warranty on parts)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Lyndhurst, OH 44124
Manny
Job Details: 05/03/2023
"Cc unit making a loud buzzing noise not all the time but most of the time, verified and heard a loud noise coming from the back, pull unit out and removed the back cover, found condenser line hitting the cabinet, adjusted the line and moved the foam cover in between the line and the cabinet, no noise, opt test ok"
We serviced a
MAYTAG DRYER
Model MGD4500MW0
Near Cleveland, OH 44106
Manny
Job Details: 05/03/2023
"Cc unit not heating verified and flame came on then off, checked gas shutoff , replaced cut off opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Mayfield Heights, OH 44124
Joe O
Job Details: 05/03/2023
Cc: loud buzzingCustomer stated sound coming from behind ice maker intermittently and on its own. Tested damper(customer stated similar noise but not as loud). Tested ice maker solenoid. Tested compressor and fans. Cycled ice maker. Needs damperDamper out of stock. Office to reschedule; ordrng 1 W11645127 (Damper)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS3
Near Highland Heights, OH 44143
Joe O
Job Details: 05/03/2023
Installed sump assembly. Ran diagnostics test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Jason N
Job Details: 05/03/2023
"Cc unit out of balanceRan diagnostics auto test. All functions passed. Inspected unit, nothing abnormal found. Unit slightly unlevel, corrected. No issues found with unit. Advised customer on out of balance situations and load distribution during spin cycle. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Olmsted Falls, OH 44138
Marie V
Job Details: 05/03/2023
Replaced control and control panel. Ran calibration. Op testok. Also tested unit on cycle. Pass.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ03
Near Cleveland, OH 44104
Manny
Job Details: 05/03/2023
"Cc FZ light off, verify and light is off, replace with pre id, opt test ok"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Painesville, OH 44077
Joe O
Job Details: 05/03/2023
Cc: not heatingFound wires shorted to cabinet. Re seated wire. Found temp selector switch connection open. Needs temp switch; ordrng 1 WE02X25282 (switch rotary)
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW0
Near Painesville, OH 44077
Jason N
Job Details: 05/03/2023
"Cc unit making grinding noiseInspected unit, found pulley had loosened and was contacting belt guard. Belt is damaged and worn. Added loc-tite to pulley and tightened. Replaced drive belt using truck stock. Ran auto test cycle, no abnormal noises heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Avon Lake, OH 44012
Angel
Job Details: 05/03/2023
"Cc that they were making coffee and the coffee maker overflowed causing the issue and had an F8E4 error code. Confirmed cc, unit had the F8E4 error code for float switch open verified and drip pan was full of coffee removed it cleaned it out reinstalled it and replaced console as well, tested unit and it filled and started washing as should than did a drain to make sure it drained properly as well opt test good."
We serviced a
KITCHENAID RANGE
Model KEBC208KBL03
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/03/2023
"Cc unit went dead during a self clean but was caused by power outage Found thermal fuse open to control, and thermostat open to upper oven Service bulletin recommends to replace blower as well when these conditions occur ; ordrng 1 WP4456654 (fuse-thrml) and 1 WPW10176670 (blower) and 1 WP9759242 (thrmst-fix), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Chagrin Falls, OH 44023
Bill
Job Details: 05/03/2023
"Cc would not drain, confirmed cc put unit into diagnostics mod ran drain pump, drain pump would spin up, but could hear peaces rattling around in pump, customer stated that it at first started draining less and less. Ordered new pump follow up scheduled for 5/ 10; ordrng 1 WPW10531320 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Cleveland, OH 44124
Brian M
Job Details: 05/03/2023
"Cc unit not cooling Found compressor and fans running but extremely hot No frost on evap Needs sealed system repair Compressor and evap; ordrng 1 W11125124 (compressor) and 1 W11507067 (Evap) and 1 WPW10143759 (dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID COOKTOP ELE
Model KICU500XSS
Near Beachwood, OH 44122
Brian M
Job Details: 05/03/2023
Installed module and display OP Test Ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS04
Near University Heights, OH 44118
Brian M
Job Details: 05/03/2023
Installed temp sensor OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Willoughby, OH 44094
Brian M
Job Details: 05/03/2023
Cc of unit not washing Found slider damaged Replaced using truck stock OP Test Ok ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Willoughby, OH 44094
Brian M
Job Details: 05/03/2023
Installed motor pulley wheel and belt OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44113
Manny
Job Details: 05/03/2023
"Cc gasket is broken, verified and unit is a 4 door French door bottom mount, the Model provided was wrong, updated with correct one from unit, ordering right gasket.; ordrng 1 W10830274 (gasket-fip)"
We serviced a
SAMSUNG DRYER
Model DV42H5200EFA3
Near Avon Lake, OH 44012
Angel
Job Details: 05/03/2023
Replaced heating assembly tested unit opt test good. Recommended customer to switch his foil vent to a semi rigid vent.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Lorain, OH 44053
Angel
Job Details: 05/03/2023
Cc that ice maker is overfilling and ice is falling onto bottom of freezer. Verified and found that the ice maker arm was off reinstalled arm and recommended customer not to overfill freezer and watch that nothing gets stuck with the arm because it can get pulled off when opening door opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Cleveland, OH 44135
Gabriel P
Job Details: 05/03/2023
"Found defective capacitor replace from t/s ran calibration and auto test pass ,also ran regular cycle.opt test ok ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF44
Near Cleveland, OH 44111
Gabriel P
Job Details: 05/03/2023
"found latch broken also panel buttons not all working and control not functioning as well gave estimate ; ordrng 1 5304514670 (Control) and 1 5304496526 (Control panel) and 1 5304525218 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44022
Bill
Job Details: 05/03/2023
"Cc not pumping out water. Confirmed cc, pulled filter found broken glass in filter suspected glass got to the pump. Vacuumed water from unit, pulled unit out to access the pump removed pump found glass in pump. Reinstalled pump tested opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44111
Corina B
Job Details: 05/03/2023
CC that there is a loud noise when running. Confirmed. Found the support roller worn. Replaced the dryer repair kit. Tested. Opt test ok. Advised Cust half a basket is a full load. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Avon Lake, OH 44012
Marie V
Job Details: 05/03/2023
"Cc that the unit is not draining. Confirmed. Found drain hose cloggle at the end , is extra piece of drain hose added to mani drain of appliance. Had to removed unit to make sure. Lines are good, Tested unit. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404ESS2
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/03/2023
"Need pump ; ordrng 1 W10861526 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Elyria, OH 44035
Gabriel P
Job Details: 05/03/2023
"Replace seal and ran unit for few minutes and no leaks advise customer to monitor,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8200FW0
Near Solon, OH 44139
Bill
Job Details: 05/03/2023
"Cc door locked would not unlock, confirmed cc unplugged unit waited 2 min plugged unit back in door unlocked. Ran diagnostics found error code f6e5 communication error between acu and expansion board. Tested continuity between board tested good, tested power to boards tested good, cleared codes. Ran diagnostics test tested good, could not get error code to repeat. Explained to customer that the unit is working fine, to just monitor unit."
We serviced a
FRIGIDAIRE RANGE
Model FGEF306TMBA
Near Willoughby, OH 44094
Corina B
Job Details: 05/03/2023
"CC that the upper oven is not heating. Confirmed. The convection is turning on not the bake or broil. The bake element is good. checked power at the control 0 volts. Will need a new control. Advised Cust could possibly need the power supply board also. Will need a new control; ordrng 1 316443945 (Board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near North Olmsted, OH 44070
David R
Job Details: 05/03/2023
"Cc unit FF freezing items, intermittently happening. Took a pic of frozen carrots, customer said lettuce and other produce have frozen as well. Used temp sensor on multi meter. Temp in FF ranging from 21-25*. Temp in FZ ranging from -4 to -10. Let customer know with cut wires to door, could be shorting out main control sending signals to other components possible. Went through tech sheet, tested control and Ff thermistor. Getting dropping voltage. Ordering control and thermistor kit. ; ordrng 1 W10316760 (Thermistor kit) and 1 W11620204 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Amherst, OH 44001
Gabriel P
Job Details: 05/03/2023
"Replace fascia,check error found f0e3 overload and f5e4 latch,ran calibration and auto test pass,advise customer of how to properly load it.opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Lorain, OH 44055
Angel
Job Details: 05/03/2023
Cc unit has an error. Confirmed error replaced main board tested unit opt test ok.
We serviced a
JENN-AIR RANGE
Model JGS1450DB0
Near Broadview Heights, OH 44147
David R
Job Details: 05/03/2023
"Cc unit display keeps turning off and oven light wont turn on, also check oven temps. Found customer had unit in Energy Saving Mode, took off for customer. Checked temp with temp probe first at 350* then at 400* temp good, staying a couple degrees about the set point. Good. Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Willowick, OH 44095
Corina B
Job Details: 05/03/2023
CC that there is a loud noise. Confirmed. Replaced the dryer repair kit. Advised Cust to replace the plastic vent with a semi rigid vent. Tested. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Beachwood, OH 44122
Manny
Job Details: 05/03/2023
"Cc unit not working, verified and unit if full of water and can get into diagnostics, unit needs control and pump. Will need to vacuum the water from unit; ordrng 1 W11633359 (Control) and 1 W11399437 (Pump)"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Brooklyn, OH 44144
Angel
Job Details: 05/03/2023
Replaced bellow tested unit opt test good.