Service History 18

We serviced a
JENN-AIR COOKTOP ELE
Model JGD8345ADB
Near South Euclid, OH 44121
Jason N
Job Details: 08/11/2021
"Installed spark module. Tested all burners, good spark and ignition. Op test good."
We serviced a
KITCHENAID RANGE
Model KGRS303BSS1
Near Chardon, OH 44024
Joe O
Job Details: 08/11/2021
Cc: broiler not working when oven is hotRan test broil. Found broil electrode burned and not sending spark to burner. Needs electrode; ordrng 1 WPW10333842 (igntr-oven)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, OH 44035
David R
Job Details: 08/11/2021
Cc unit not making ice or icemaker not caring for water. Checked and found icemaker not cycling on its on. Replaced with t/s. Tested and icemaker cycled by itself and called for water. Give time for ice to drop. Op test ok. ; used 1 WPW10300024 (ICE MAKER) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Eastlake, OH 44095
Dan H
Job Details: 08/11/2021
"Customer complaint that unit sometimes just goes to done instead of completing cycle, confirmed, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11481108 (Cntrl)"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Highland Heights, OH 44143
Jason N
Job Details: 08/11/2021
"Cc unit oven door not closing all the wayCustomer stated oven door will not always close all the way, will have to give it a push sometimes, and they feel heat is escaping. Opened and closed door several times, door closed and contacted door switch properly. Ran bake test to 350 degrees, good preheat time, no heat escaping from door seal. Open and closed door again several more times. Door will not depress door switch fully intermittently causing oven light to stay on. Light push to door will depress switch fully. Added shims to inner door panel, upper screws. Ran bake test and retested door close, when oven is hot, door will still intermittently depress door switch. Called wp techline, Brian. Sounds like thermal expansion, try replacing inner door panel to start.; ordrng 1 W11334152 (Inner door frame), used 2 487576 () from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5500XW0
Near Pepper Pike, OH 44124
Brian M
Job Details: 08/11/2021
"Cc unit not washing or spinning Found oil all over gearcase and capacitor damaged Needs capacitor and gearcase ; ordrng 1 W11132267 (gearcase) and 1 W10804664 (capacitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/11/2021
"Replace both doors,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Grafton, OH 44044
Gabriel P
Job Details: 08/11/2021
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8CHMXKQ4
Near Madison, OH 44057
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is leaking found evaporator drain tube clogged, cleared , op test good"
We serviced a
WHIRLPOOL STACK W/D
Model WFW70HEBW2
Near Geneva, OH 44041
Jeff M
Job Details: 08/10/2021
I put the unit in diagnostics mode it had a water level sensor code. I cleared the code took it on diagnostics ran test cycle I was not able to duplicate the issue it did blow through the sensor hose most likely debris inside the hose
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Perry, OH 44081
Jeff M
Job Details: 08/10/2021
The unit is still not dispensing softener. I called GE Tech Line he explained to me that this machine does not have a water softener valve. How it works is the bleach water valve in the main cold water valve are opened at the same time and forced into the dispenser at an angle allowing it to flow the water on a new path into the softener dispenser. Needs a new set of water valves the main control board was not needed; ordrng 1 WH23X29553 (Water valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLHS267ZDB4
Near Madison, OH 44057
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairport Harbor, OH 44077
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is noisy and is not spinning properly, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, unit needs new shifter; ordrng 1 W10913953 (Shifter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Mentor, OH 44060
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is not dispensing ice, found ice jammed in chute , cleared, op test good"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS208SBL00
Near Chesterland, OH 44026
Joe O
Job Details: 08/10/2021
Installed element. Ran test bake both ovens. Customer wanted to ensure oven is calibrated correctly.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055DRM00
Near South Euclid, OH 44121
Jason N
Job Details: 08/10/2021
"Cc unit still leaking, ice maker not working.Found excessive condensation in freezer section causing leakage from bottom of door. Bottom trim plate is interfering with bottom of door. Door may not be closing up completely all the time. Cleaned frost and condensation from freezer. Ran manual ice maker harvest, ice maker indexed properly and filled mold with water. Raised freezer door up to clear bottom trim plate."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Cleveland, OH 44103
Jason N
Job Details: 08/10/2021
"Cc unit not running, will not start cooling. Customer stated unit is not turning on. Plugged in unit, found unit cooling is turned off. Turned cooling on, unit fans and compressor running. Unit is starting to cool. Unit is working as designed. Advised customer to allow 24 hrs before stocking unit."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Grafton, OH 44044
David R
Job Details: 08/10/2021
"Cc unit was making wires scrapping or rattling noise, hasnt done it in the past couple runs. Tested out. Took front panel and control off to look inside. All components check good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44121
Joe O
Job Details: 08/10/2021
"Cc: clicking noise, not washing, leaving residue on clothesFound error codes f0e5(off balance) f7e5(motor fault). Ran auto test. Found unit is not shifting. Needs actuator; ordrng 1 W10913953 (actuator)"
We serviced a
WHIRLPOOL DRYER
Model SDE3606AYW
Near Cleveland, OH 44119
Dan H
Job Details: 08/10/2021
"Installed new rollers and pulley, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Independence, OH 44131
David R
Job Details: 08/10/2021
"Cc unit not cooling, checked and found a pin hole leak in FF evap. Parts still covered under ex warranty. Ordering evap and filter dryer.**3 job count; ordrng 1 W10917531 (Evap) and 2 WPW10143759 (Drier)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/10/2021
Installed slides. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 08/10/2021
"Replace shifter,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Avon, OH 44011
Gabriel P
Job Details: 08/10/2021
"Replace shifter,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Brooklyn, OH 44144
Gabriel P
Job Details: 08/10/2021
"Found fresh food section evaporator frozen there was a service pointer about the problem ordering parts needed,explain customer ; ordrng 2 W11456069 (Clamps)s and 1 W11457241 (Drip pan) and 1 W11033168 (Harness) and 1 W11089931 (Ui), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW
Near Cleveland, OH 44109
Jason N
Job Details: 08/10/2021
"Cc unit causes breaker to trip after running for several minutesCustomer stated unit is brand new, his old dryer had no issues with breaker tripping. Ran dryer op test, clamped L1 and L2 for amp draw. L1 at 21.4A when element is on, L2 is 24.7A when element is on. Both readings within normal parameters for unit. Found unit is running through a redundant circuit, 30A fuse box to a breaker in breaker panel which is 20A. Advised customer breaker is undersized for unit and will need replaced with 30A breaker. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44135
Gabriel P
Job Details: 08/10/2021
"Replace latch and control,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/10/2021
"Cc: not heatingRan test cycle found no heat, found whirling noise from blower housing. Pulled blower op test ok housing found blower wheel free spinning in housing. Found element open. Needs blower wheel, element, and motorElement will need cut off motor shaft. Ordering motor due to shaft potentially being damaged during blower wheel removal.Motor shows under 10 year parts only warranty; ordrng 1 WPW10508324 (motor-drve) and 1 WP3387747 (element) and 1 WPW10349492 (wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Beachwood, OH 44122
Joe O
Job Details: 08/10/2021
Cc: leaking inside ff sectionFound water filter housing line leaking in ff section. Needs water filter housing lines; ordrng 1 WPW10279882 (tube-water) and 1 WPW10279884 (tube-water)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland, OH 44120
Joe O
Job Details: 08/10/2021
Cc: intermittently not making iceFound no stored error codes. No ice in ice bin. Ran ice maker harvest. Found no cubes in ice maker. Ran ice maker fill. Unit filling and harvesting in manual cycle. Needs main control; ordrng 1 W11224256 (cntrl-elec)
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, OH 44111
Gabriel P
Job Details: 08/10/2021
"Found rollers bearing broken gave estimate for dryer kit replace,opt test ok ; used 1 4392065 (Pulley kit) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Parma, OH 44134
David R
Job Details: 08/10/2021
Cc unit will not stop tumbling on normal cycle at end of cycle. Found customer had 16 hr fresh hold option on. Went into owners manual to explain and let know to turn option off next time using cycle. Unit is good. Op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Fairview Park, OH 44126
Gabriel P
Job Details: 08/10/2021
Customer complaints of a patch of suds being on floor but it doesnt happen all the time advise to use finish detergent and make sure they dont use too much detergent and to monitor unit for right now cannot find any issue it is not leaking or either have any errors
We serviced a
WHIRLPOOL FREEZER
Model WRQA59CNKZ
Near Independence, OH 44131
David R
Job Details: 08/10/2021
"Customer had POP. Cc unit bottom left door gasket os closing all the way. Took heat gun and conformed gasket. Looks closer to cabinet. Good. Op test ok.Let customer know if anything pops up where its still not sealing, will order gasket out for her, gray. W11456679"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HBS00
Near Westlake, OH 44145
Gabriel P
Job Details: 08/10/2021
"Replace door glass,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Parma, OH 44130
David R
Job Details: 08/10/2021
"Cc unit not cooling in FF. Fan is working good and damper. Found ice building up on evap cover, went onto diagnostics and control sending 120 to defrost circuit. Will need harness, ordering. Will need to steam and defrost all ice**2 count job; ordrng 1 WPW10290745 (Evap harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADE2
Near North Ridgeville, OH 44039
David R
Job Details: 08/10/2021
"Replaced sleeves, left spring and retainer clip. Tested. Good, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ08
Near Rootstown, OH 44272
Brian M
Job Details: 08/10/2021
Installed UI and control OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Mentor, OH 44060
Jeff M
Job Details: 08/10/2021
Installed the new part op tested good. Sump
We serviced a
KITCHENAID KITCHEN
Model KDTE254EWH2
Near Chardon, OH 44024
Jeff M
Job Details: 08/10/2021
installed the new part op tested good. Adjustersand rails
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Aurora, OH 44202
Brian M
Job Details: 08/10/2021
Cc unit not cooling Found no frost pattern and compressor extremely hot Needs evap and compressor Unit is under 5 year warranty complete coverage for sealed system ; ordrng 1 WP2188822 (evaporator) and 1 W10779331 (compressor) and 1 WPW10143759 (dryer)
We serviced a
WHIRLPOOL RANGE
Model WFG371LVS1
Near Mantua, OH 44255
Brian M
Job Details: 08/10/2021
"Cc unit not baking properly and completely shuts off Ran test bake to 350 let unit cycle several times unit did not shut off Advised to watch And if issue continues to replace control and temp sensor ; ordrng 1 WPW10424330 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KBS
Near Eastlake, OH 44095
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is leaking, found evidence of water leaking passed door seal, installed new door gasket, op test good"
We serviced a
MAYTAG DRYER
Model MGD6630HC
Near Garfield Heights, OH 44125
Jason N
Job Details: 08/10/2021
"Cc unit check vent light and not drying clothes enoughDid not find check vent light illuminated, customer was confused though cycle signal was for check vent light. Checked airflow at vent outlet. Good airflow. Found normal cycle and timed dry cycle, with low heat and no heat(air dry). Advised customer how to set drying options for unit. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW2
Near Warrensville Heights, OH 44128
Jason N
Job Details: 08/10/2021
"Cc unit not cycling Ran diagnostics, found code f7e6 for motor fault. Checked unit unit, found shift actuator arm slipped out of splutch yoke. Per service pointer, replace shift actuator. Replaced using truck stock part. Ran auto test and calibration. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Hiram, OH 44234
Brian M
Job Details: 08/10/2021
Installed evap fans OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Warrensville Heights, OH 44122
Jason N
Job Details: 08/10/2021
"Cc unit not cycling, making noisesPlugged in unit. Found unit trying to unlock/lock lid. Ran diaganotics, found codes f5e1 for lid switch fault and f5e3 unlock fault. Replaced lid lock assembly using truck stock. Cleared codes and ran auto test. All functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/10/2021
"Found four mask stuck in filter pump clean and clear out,also clear error codes.opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Cleveland, OH 44119
Joe O
Job Details: 08/10/2021
"Cc: not washing, not heatingF4e3(wash motor not running) f6e4(float switch open). Found unit is not level, unit leaning forward. Found cold water at start of cycle. Ran through diagnostics test cycle. Checked sump and control for loose connections. Advised customer to level unit. Ran normal cycle, sump not running. Checked power. Sump is receiving proper power. Needs sump assembly; ordrng 1 W11025157 (pump&motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV03
Near Elyria, OH 44035
David R
Job Details: 08/10/2021
"Not cooling. Unit unplugged, plugged in for 30 mins. Compressor is working and all fans working. Looked at evap, no frost pattern. Replacing dye filter first and going further if need be. Ordering dye drier *** reschedule for 3 count to check over everything and*** requesting double labor ; ordrng 2 WPW10143759 (Drier)s"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2032TS1
Near Cleveland, OH 44128
Jason N
Job Details: 08/10/2021
Installed evaporator motor. Cleared ice from air passages. Good airflow to ff section. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42MBX01
Near Shaker Heights, OH 44120
Jason N
Job Details: 08/10/2021
"Cc unit leaking underneath. Customer stated he needs to have a catch tray under the unit to catch water leaking from somewhere. Pulled drain tray out, filled with water. Found pinhole crack in tray. Able to repair using epoxy. Customer also stated the door gasket needs replaced. Confirmed ff door gasket is torn on bottom. Ordering door gasket. ; ordrng 1 2188320A (FF gasket)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE204ESS3
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/10/2021
"Found a f9e1 diverter shorted and leaking gave estimate customer will not fix ; ordrng 1 W10537869 (Diverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JB36NXFXLW04
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/10/2021
"Cc unit leaking in freezer section and frost buildup Found evap drain clogged. Cleared ice buildup, steamed down through drain tube. Able to blow out gunk out of tube, poured water into drain to ensure good flow through. Op test good."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Lorain, OH 44052
Gabriel P
Job Details: 08/10/2021
"Found error f0e5 off balance load and f0e3 overload also water line were reverse but corrected issue advise customer how to use unit,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, OH 44077
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is not draining and shows fl error code, ran diagnostics found f8e1(long/no fill) error code, found spin speed turned off, turned on , ran quick wash cycle, unit filled and began washing, unit drained, unit spins, unit completed wash cycle, called whirlpool techline spoke to Robert, unable to duplicate the problem , advised customer to make sure spin speed is not set to off, file number 7731464065"
We serviced a
ELECTROLUX RANGE
Model PLES389ECH
Near Chagrin Falls, OH 44022
Brian M
Job Details: 08/10/2021
Cc unit is not sealing and door is not closing properly Found hinges to be weakHinges are NLA 318024715; ordrng 2 318024715 (hinge)s
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chesterland, OH 44026
Brian M
Job Details: 08/10/2021
Cc unit not filling properly Found hot cold reversed Fixed water OP Test Ok
We serviced a
GE REFRIGERATOR
Model GFD28GELDS
Near Jefferson, OH 44047
Brian M
Job Details: 08/10/2021
Installed evap fans OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Elyria, OH 44035
David R
Job Details: 08/10/2021
"Cc leaking from the front. Found unit might be leaking because its leaning forward slightly. Raised each foot 40 turns. Took off cabinet seal and door seal and readjusted and put back on, ran diagnostics on unit, good. Ran a whole rinse cycle. Ran 20-30 mins on normal. Unit test good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/10/2021
This washer is using the new actuator design that the Maytags are using. Needs a new actuator no ETA; ordrng 1 W10913953 (Actuator)
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/10/2021
The unit was not operating. No lights were on the drain pump was on. I press and hold the cancel button until completely canceled everything out. The unit has no codes I ran a test cycle everything functions
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/10/2021
Installed the new part op tested good. Timer
We serviced a
CROSLEY WASHER
Model CAW42114GW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/10/2021
Lock failed installed the new part op tested good. ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Conneaut, OH 44030
Jeff M
Job Details: 08/10/2021
the unit is not shifting from spin. Needs a actuator cap and control ; ordrng 1 W11417466 (Control) and 1 W10913953 (Actuator) and 1 W11428524 (Cap)
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Conneaut, OH 44030
Jeff M
Job Details: 08/10/2021
the main control failed the pressure sensor failed. And the speed sensor in the actuator failed. EST only ; ordrng 1 W11116498 (Control) and 1 W10913953 (Actuator) and 1 Ship (123)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Painesville, OH 44077
Dan H
Job Details: 08/10/2021
"Customer complaint that lid is not locking right away, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Madison, OH 44057
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is not spinning properly, ran diagnostics found f8e1(long/no fill) and f3e1(pressure system fault) error codes, started normal wash cycle, unit filled up way too much then canceled itself, pressure hose is clear, unit needs new control, customer does not want repair; ordrng 1 W11116592 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Dan H
Job Details: 08/10/2021
"Customer complaint that unit was not cooling, customer unplugged for a day , unit is cooling now, fresh food section temperature at 41 degrees, freezer section temperature at -4 degrees, found evaporator frozen solid, defrost heater is working, unit needs new control and defrost thermostat and evaporator cleared , not rescheduling because we are waiting on auth from whirlpool for parts; ordrng 1 W11449482 (Cntrl) and 1 W11405276 (Defrost tstat)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FDB1100RHC2
Near Perry, OH 44081
Dan H
Job Details: 08/10/2021
"Customer complaint that unit is not draining, started normal wash cycle, found unit leaking from sump, drain pump is not pumping, unit needs new sump, seal, and drain pump , customer does not want repair ; ordrng 1 154728201 (Sump) and 1 154246801 (Seal) and 1 A00126401 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM00
Near Willowick, OH 44095
Joe O
Job Details: 08/10/2021
Cc: not cooling freezer sectionFound ball of ice on cap tube. Needs compressor and ff evaporator; ordrng 1 W10917531 (evaporator) and 1 W10276644 (compressor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, OH 44104
Dan H
Job Details: 08/09/2021
"Installed new ice maker , op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Perry, OH 44081
Joe O
Job Details: 08/09/2021
"Cc: lid staying locked at end of cycle, not spinning clothes outFound error codes f2e1(stuck key) f7e5(shifter fault). Ran manual agitate and spin. unit is shifting. Needs control and actuatorControl and actuator show out of stock.Customer stated she is taking it back to the store. Customer to contact if they do not take it as a return; ordrng 1 W11458145 (Control) and 1 W10913953 (actuator)"
We serviced a
FRIGIDAIRE RANGE
Model FEF352DSC
Near Chesterland, OH 44026
Joe O
Job Details: 08/09/2021
Cc: broil element not workingRan test broil. Found unit functioning as designed. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH05
Near South Euclid, OH 44121
Brian M
Job Details: 08/09/2021
Cc unit still frosting up Fond door sagging and gasket not hitting frame Used 3 nylon washers to even door out OP Test Ok ; used 3 487576 () from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26ZSHB2
Near Shaker Heights, OH 44122
Jason N
Job Details: 08/09/2021
Installed ice maker. Ran harvest cycle test. Ice maker indexed and filled mold with water. Op test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Jason N
Job Details: 08/09/2021
"Installed control board and drain pump. Ran auto test and calibration. No cold water coming into unit. Checked power to cold side of valve, good at 117v. Coils reading open. Unit needs inlet valve assembly. Replaced using truck stock valve. Reran auto test, all functions passed. Op test good. ; used 1 W11210459 (VALVE) from stock"
We serviced a
MAYTAG DRYER
Model LDE9606ACE
Near Chesterland, OH 44026
Joe O
Job Details: 08/09/2021
"Cc: squealing noiseFound small squeal at the start of the cycle. Squeal then goes away. Pulled front panel, started unit again. Unit will not squeal again. Quoted for rollers pulley and glides. Customer does not want to repair at this timeCollected funds on job 375951; ordrng 2 12001541 (bearing & roller asy)s and 1 WP6-3037050 (pulley) and 2 306508 (bearing,glide front)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Lyndhurst, OH 44124
Brian M
Job Details: 08/09/2021
Installed control and UI Ran test bake OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Pepper Pike, OH 44124
Brian M
Job Details: 08/09/2021
Cc of water on top shelf Found evap to be not drianinf properly Steamed out evap and drain tube OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Wellington, OH 44090
David R
Job Details: 08/09/2021
Cc unit squealing. Verified coming from rollers. Do not have the t/s kit on me at the moment. Ordering dryer repair kit; ordrng 1 4392067 (Dryer repair kit)
We serviced a
GE WASHER
Model WJRE5550K2WW
Near Chesterland, OH 44026
Joe O
Job Details: 08/09/2021
"Cc: sound like a jetFound bearings loud in hand spin. Needs shaft and drive tube assembly, tub bearing, split washer, hub nut, thrust washer, flat washer, and tub seal.Customer does not want to repair at this timeCollected funds for jobs 375952 and 376715; ordrng 1 WH38X10017 (washing machine shaf) and 1 WH2X1198 (washer tub bearing) and 1 WH02X10383 (washing machine tub) and 1 WH02X10265 (split ring) and 1 WH2X1199 (washer hub) and 1 WH02X10283 (washer thrust) and 1 WH2X1193 (nut hub)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Lakewood, OH 44107
Dan H
Job Details: 08/09/2021
"Installed new gearcase, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Parma, OH 44134
Jason N
Job Details: 08/09/2021
"Cc unit wrinkle guard doesnt turn off intermittently.Customer states unit will not advance all the way through the wrinkle shield cycle, but only sometimes. Ran dryer cycle beginning at cool down and letting cycle into wrinkle shield. Timer is advancing through wrinkle shield. Possible intermittent timer operation. Replaced timer using misc. truck stock part. Ran test cycle again to verify operation. Op test good. ; used 1 WPW10185982 (Timer) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Madison, OH 44057
Jeff M
Job Details: 08/09/2021
The hub ASSY failed. Needs a new hub ; ordrng 1 W10820039 (Hub)
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Lakewood, OH 44107
Dan H
Job Details: 08/09/2021
"Installed new control and user interface, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS20EVMS13
Near Cleveland, OH 44109
Jason N
Job Details: 08/09/2021
"Cc unit ice maker not workingRan manual ice maker harvest test, ice maker will not index. Power in to ice maker good at 121v. Unit needs ice maker. Replaced using truck stock. Ran ice maker harvest test, ice maker indexed properly and filled mold with water. Op test good.; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID RANGE
Model KGSK901SSS01
Near Lakewood, OH 44107
Dan H
Job Details: 08/09/2021
"Customer complaint that unit is not preheating all the way , started bake for 350 degrees, burner did not light, found door switch disconnected, reconnected, burner lit, oven heated to 350 degrees, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Seven Hills, OH 44131
Dan H
Job Details: 08/09/2021
"Customer complaint that unit is not starting cycle, started normal wash cycle, nothing happened, ran test cycle, no error codes found, unit completed test cycle, started normal wash cycle, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lyndhurst, OH 44124
Joe O
Job Details: 08/09/2021
"Cc: not coolingCustomer had unit unplugged upon arrival. Customer stated both compartments stopped cooling. Found unit pulling .48 amps. Needs compressor, evaporator and drierPer entitlement, parts show under 5 year parts and labor warranty.Evaporator shows out of stock. Office to reschedule; ordrng 1 W11256565 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)"
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Beachwood, OH 44122
Joe O
Job Details: 08/09/2021
Cc: no cold waterFound hot and cold reversed. Swapped lines. Tested. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 08/09/2021
"Cc: standing water, no buttons working on uiFound wires shorted in terminal block. Needs wiring harness and controlAdvised customer could have took out ui as wellCustomer does not want to repair at this time ; ordrng 1 W10871222 (harns-wire) and 1 W10486463 (electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Oakwood Village, OH 44146
Dan H
Job Details: 08/09/2021
"Found fresh food section evaporator frozen solid today, cleared ran test 4, frost pattern forming on freezer section evaporator, would like to order control and fresh food section evaporator fan/thermistor and allow unit to run, control is out of stock so not scheduling return appointment ; ordrng 1 W11087438 (Fan/thermistor) and 1 W10843055 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Cleveland, OH 44110
Joe O
Job Details: 08/09/2021
"Cc: snagging and putting holes in clothesFound clothes stuck between rear bulk head and drum. Found rollers worn and coming off roller shafts. Found roller bearings seized to shafts and shafts worn. Rear drum seal worn. Needs dryer repair kit, drum seal and roller shaftsCustomer does not want to repair at this time ; ordrng 1 4392065 (dryer repair kit) and 1 W10612022 (rear drum seal) and 2 WPW10359270 (roller shaft,support)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Perry, OH 44081
Jeff M
Job Details: 08/09/2021
Installed the new part op tested good. Control
We serviced a
GE RANGE
Model JGBP33BEH3BB
Near Painesville, OH 44077
Jeff M
Job Details: 08/09/2021
The part arrived broken needs to be re-ordered; schdld next appmnt for 8/23 MON PM
We serviced a
KENMORE DISHWASHER
Model 36315672000
Near Solon, OH 44139
Brian M
Job Details: 08/09/2021
Installed gasket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cleveland, OH 44102
Jason N
Job Details: 08/09/2021
Installed wash motor. Ran diagnostics cycle to clear codes. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Euclid, OH 44132
Joe O
Job Details: 08/09/2021
Cc: not making iceFound ice maker error code e2(motor lost position). Ice maker will not harvest. Needs ice maker; ordrng 1 W11294907 (icemaker)
We serviced a
ROPER DRYER
Model RGL4634BW2
Near Wickliffe, OH 44092
Joe O
Job Details: 08/09/2021
"Cc: heating but not drying, noiseCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit has good heat and good air flow. Pulled lint screen found weed eater cord hanging into blower. Op test ok"