Service History 18 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FMS01

Near Chesterland, OH 44026

Joe O

Job Details: 08/29/2023

"Cc: not maintaining tempsFound temp in ff section at 46 degrees, freezer at 11. Found some frost and ice build up around evap fan. Evap fan is running. Found bimetal swollen. Ohmed out bi metal. Found bimetal closed. Needs bimetal; ordrng 1 WP2306462 (bimetl-def), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Chardon, OH 44024

Brian M

Job Details: 08/29/2023

Cc unit not starting giving f5 errors Found lid latch surging Replaced using truck stock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Painesville, OH 44077

Jason N

Job Details: 08/29/2023

"Cc unit will intermittently display Power Failure when running a cycleRan diagnostics, no fault codes stored in history. Ran dryer test for 20 minutes, monitored voltage into control. Voltage stable at 120-124v during cycle. Unable to duplicate Power Failure issue at this time. Customer to monitor."

We serviced a

MAYTAG WASHER

Model MVWB450WQ1

Near Lorain, OH 44053

Angel

Job Details: 08/29/2023

"Cc that unit will not spin has an F51 error code. Confirmed looked underneath and found stator and rotor completely full of water from the flood they got in there basement. Unit will need stator, rotor and harness gave customer estimate but decided not to fix. ; ordrng 1 WPW10137697 (Harness) and 1 280146 (Rotor) and 1 WPW10419333 (Stator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Parma, OH 44130

Manny

Job Details: 08/29/2023

"Cc adjuster broke, verified and wheels broken from adjusters, replaced with pre id, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HBS03

Near Avon, OH 44011

Marie V

Job Details: 08/29/2023

"Cc that unit is not making ice fast and that the fresh food section is freezing at the top. Temp was set to 36*. Change back to 37*. Adjusted freezer temp . To -2. Helps ice maker. Sealed hole from ice maker bin, so air does not goes to fresh food section. Advice cust to monitor, op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near South Euclid, OH 44121

Corina B

Job Details: 08/29/2023

CC that the food is freezing in the ff section. Confirmed. Ff 34-38 setting was set at 33*. Raised temp to 37* recommend. Advised Cust to give it 24-48 hits. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Mentor, OH 44060

Jason N

Job Details: 08/29/2023

"Cc unit leaking from underneath Started wash cycle, observed unit. Found leak coming from diverter after a minute into wash cycle. Unit will need sump assembly replaced. ; ordrng 1 W10805015 (Pump&motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Grafton, OH 44044

David R

Job Details: 08/29/2023

"Recovered refrigerant, replaced comp, inverter, and drier, pulled 28'vac w/ pump, watched, good, charged 2.72 oz r600. Unit starting to cool. Good pressures. Op Test Ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VTB2

Near Brecksville, OH 44141

Bill

Job Details: 08/29/2023

"Cc frost and ice build up, confirmed cc. Found gap in gasket to chassis, took freezer apart to steam out ice build up. Ice bin rail came apart in front of customer as I was taking the tray out. Ordered rail, steamed gasket..; ordrng 1 W11658403 (Rail)"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near South Amherst, OH 44001

Angel

Job Details: 08/29/2023

"Cc that unit had a gas smell. Verified and confirmed smell found gas leak a fitting connecting to gas valve line, they used teflon tape but installed on the outer part of the fitting which will do nothing to seal instead of installing it to the gas valve line. Turned off gas removed line and fitting and reinstalled it using pipe thread sealant turned on gas again checked for leaks opt test good. Called safety spoke with Dominique explained findings"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near University Heights, OH 44118

Joe O

Job Details: 08/29/2023

Cc: not drainingFound drain hose on floor. Advised drain needs to be a minimum of 36 inches off the floor. Ran drain and spin. Found harness ripped out of drain pump. Needs harness; schdld next appmnt for 9/5 TUE !

We serviced a

GE REFRIGERATOR

Model CYE22TSHNSS

Near Warrensville Heights, OH 44128

Manny

Job Details: 08/29/2023

"Cc unit leaking again, verified and drain is clogged up again, ordering drain tube; ordrng 1 WR02X28554 (drain tube and valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near Olmsted Falls, OH 44138

David R

Job Details: 08/29/2023

"Cc unit clothes and towels getting ripped. Could not feel anything sharp but is happening almost every cycle. Ordering tub ring, basket, agitator and softer cup. ; ordrng 1 W11513244 (Basket) and 1 W11550891 (Agitator) and 1 W11205050 (Fabric softener) and 1 W10849477 (Tub ring)"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS8

Near Brecksville, OH 44141

Bill

Job Details: 08/29/2023

"Cc right rear will not lite, confirmed cc. Found that the igniter switch for that burner was not functioning. Ordered new igniter harness, follow up scheduled for 9/5.; ordrng 1 W11376663 (Igniter harness)"

We serviced a

MAYTAG DRYER

Model MGDC200XW4

Near Lorain, OH 44055

Marie V

Job Details: 08/28/2023

"Cc that after storm 8/24. Basement got flooded and damaged dryer. Confirmed, unit will need new motor, harness, wheel, timer. Cust will contact insurance ; ordrng 1 W10823508 (Gas valve) and 1 279827 (Motor) and 1 WP694089 (Wheel) and 1 W10366760 (Wiring harness) and 1 W11043385 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FARXXF05

Near North Olmsted, OH 44070

Marie V

Job Details: 08/28/2023

"Cc that the unit is not making ice. Confirmed. Theres some ice on ice bin, Found ice maker fill cup frozen. Unit will need new water valve. ; ordrng 1 WPW10312696 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASD2522WRS05

Near Chesterland, OH 44026

Bill

Job Details: 08/28/2023

"Cc freezing in the bottom of freezer, confirmed cc. Found drain clogged, steamed ice and cleared drain. Opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/28/2023

Cc that unit will not run a cycle. Confirmed found capacitor has failed. Replaced it. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Oberlin, OH 44074

David R

Job Details: 08/28/2023

"Cc no ice/water. Found broken door switch. Used from surplus, and added plastic square spacer from t/s. Tested. Good. Op Test Ok ; used 1 WP2177331XXX (XXNO REORDERDOOR SPACER), and 1 W11396033 ( Door switch) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Strongsville, OH 44149

David R

Job Details: 08/28/2023

"Cc unit was making a loud noise but stopped, said they took out the FZ bottom drawer and its been working ever since, said a lot of frost on back FZ wall. Right now temps are normal. Technical Service Pointer #: W11642483. Ordering control, heater, thermistor. ; ordrng 1 W11546609 (Control) and 1 W11650659 (Heater) and 1 WPW10384183 (Thermistor)"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Brook Park, OH 44142

Manny

Job Details: 08/28/2023

"Cc unit making noise, verified and noise coming from wheel, removed housing and nothing abnormal, ran without the housing and no noise reinstalled housing and noise came back, took apart and found a screw wedged between blower and motor removed and no noise opt test ok"

We serviced a

GE DRYER

Model GHDP490EF1WW

Near Willowick, OH 44095

Corina B

Job Details: 08/28/2023

"CC that the unit will not start after you let go of the start. They replaced the belt from Lowes.Confirmed. Found the belt is too tight. Will need to get the proper belt. Cust does not want to repair. Repairing themselves ; ordrng 1 WE03X29897 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Euclid, OH 44123

Corina B

Job Details: 08/28/2023

Replaced the door switch. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model GRSS2652AF3

Near Madison, OH 44057

Jason N

Job Details: 08/28/2023

Installed damper control. Plugged in unit. Advised customer to allow up to 24 hrs for unit to cool.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Warrensville Heights, OH 44122

Bill

Job Details: 08/28/2023

"Defrosted evap, changed thermistor and clip, customer to monitor unit."

We serviced a

MAYTAG DRYER

Model mgdp575gw0

Near North Royalton, OH 44133

David R

Job Details: 08/28/2023

"Replaced timer and knob, tested, good, Op Test Ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Westlake, OH 44145

Marie V

Job Details: 08/28/2023

Replaced control panel. Tested it. Op test okBrought core for return

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM05

Near Lorain, OH 44052

Angel

Job Details: 08/28/2023

Cc that unit is not making ice. Unit was not plugged in and theres no water hooked up to it so I explained to them that I will replace ice maker and for them to plug it in and hook up water to it to see if it starts making ice if anything to give us a call and have unit plugged in and water hooked up to it if they can opt test good

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Cleveland, OH 44120

Manny

Job Details: 08/28/2023

"Cc unit making noise, verified and ran test cycle, not good unit making bearings noise and stay locked, tilted back and oil and water mix under unit, unit will need drive components, confirm mod could not get the pic of it since unit locked; ordrng 1 W11454372 (Gearcase) and 1 W11497303 (Motor) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11611297 (Belt) and 1 W11428524 (Cap) and 1 W10528947 (drive hub kit) and 1 W11397111 (Wash plate)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS07

Near Cleveland, OH 44113

Jason N

Job Details: 08/28/2023

"Cc unit leaking waterFound ice and frost buildup in freezer section. Door not closing all the way and sealing, causing condensation and frost. Cleared ice and frost from freezer. Cleaned and lubricated door rails. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, OH 44128

Manny

Job Details: 08/28/2023

"Cc unit leaking, washer has water marks as if the basement was flooded, ran diagnostics cycle and unit not leaking, but its really loud and water backing up from floor drain, tilted back and all components looked like theyd been submerged in water for a while all of them are rusted and will need to be replaced.; ordrng 1 W11603810 (Control) and 1 W11652038 (Harness) and 1 WP3951744 (agitator) and 1 W10919003 (pump-water) and 1 W11454741 (gearcase) and 1 W10890624 (motor-drve) and 1 W11239857 (belt) and 1 W11481722 (Shifter) and 1 W11428524 (Cap) and 1 W10721967 (drive pulley)"

We serviced a

MAYTAG REFRIGERATOR

Model MBR2258XES6

Near Parma, OH 44129

David R

Job Details: 08/28/2023

"Replaced main control, programmed. Cleaned compressor compartment. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Warrensville Heights, OH 44122

Bill

Job Details: 08/28/2023

"Cc unit operating intermittently, could not confirm. Unit started ran diagnostics auto test passed, no error codes. Went ahead and ordered control board, do to the intermittent no response.; ordrng 1 W11162438 (Control)"

We serviced a

HOTPOINT DRYER

Model HTX24EASK0WS

Near Cleveland, OH 44135

Marie V

Job Details: 08/28/2023

"Cc that not heating. Confirmed found thermostats open. ; ordrng 1 WE04X25194 (Thermostat) and 1 WE04X25201 (Inlet thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Brooklyn, OH 44144

Marie V

Job Details: 08/28/2023

"Cc that lid is not latching. Confirmed.. ; ordrng 1 W11513248 (Latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Lorain, OH 44052

Angel

Job Details: 08/28/2023

Replaced suspension tested unit opt test good.

We serviced a

FRIGIDAIRE WASH/DRY COMBO

Model FLCE7522AW1

Near Lorain, OH 44053

Angel

Job Details: 08/28/2023

Replaced main board tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW00

Near Warrensville Heights, OH 44122

Manny

Job Details: 08/28/2023

"Cc unit not cooling, verified and evaporated covered in frost remove evap cover and fan not running ran step 3 on service test and fan not coming on while on the test step disconnected fan and took voltage and good voltage to fan, unit needs evap fan; ordrng 1 WPW10128551 (evaporator fan motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Shaker Heights, OH 44122

Manny

Job Details: 08/28/2023

"Cc unit has condensation verified and some condensation in the unit, found door jumping on hinge and ice door leaking, ordering, hinge and ice door.; ordrng 1 W11269265 (hinge-door) and 1 W11098702 (door-ice)"

We serviced a

GE REFRIGERATOR

Model GFE24JYKEFFS

Near Lorain, OH 44053

Angel

Job Details: 08/28/2023

Cc that they had other companies come out and stated unit needs a compressor but they dont do sealed system jobs. Confirmed will need compressor replaced just humming has a locked rotor. Ordering parts ; ordrng 1 WR87X43267 (Compressor) and 1 WR87X30875 (Drier)

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Middleburg Heights, OH 44130

David R

Job Details: 08/28/2023

"Cc unit door letting out heat on left side, right oven light burned out and knob bezels starting to come off. Door was not on hinge correct, took off and corrected position. Good. Light bulb burned out and bezels not sticking. Will need bulb and bezels. Gave estimate for repair, ; ordrng 1 W10814133 (Bezel) and 1 8009 (Bulb), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD52ES4MW00

Near Cleveland, OH 44118

Manny

Job Details: 08/28/2023

"Cc that she spoke to wpl and they want us to call them, set unit to 350, and unit never made it pass 311, and bottom one at 319, bot controls and probes were already replaced and bottom UI was also replaced, unit receiving 242 Vac both ovens are on the same 40a breaker called tl spoke to Steve, he had me run some test and everything checked out, he said it could be a break in the harness and or a bad bake elements. Ordering both harnesss and bake elements ; ordrng 2 W11594207 (Probes)s and 2 W11594182 (Main harness)s and 2 W11348032 (Bake element)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Garfield Heights, OH 44125

Marie V

Job Details: 08/28/2023

"Cc that gasket is coming off the door on fresh food section. Confirmed. Used silicone to install gasket, advise cust to allow 1 hour for seal to dry, op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near South Euclid, OH 44121

Manny

Job Details: 08/28/2023

"Cc unit not cooling, verified and frost buildup on evap cover, ran force defrost heater not coming on, found service pointer #W11642483 for this issue, verified and control need to be replaced ordering control harness and heater; ordrng 1 W11546609 (Control) and 1 W11546681 (Harness) and 1 W11546981 (Heater)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Garfield Heights, OH 44125

Marie V

Job Details: 08/28/2023

Cc that the unit does not have lights. Confirmed. Found door switch broken. Replaced both and control. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB980BW0

Near Novelty, OH 44072

Corina B

Job Details: 08/28/2023

"CC that there is a fault code du. Confirmed. The door lock is not locking. Lock is open. Will need a new lock. ; ordrng 1 WPW10619844 (Lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HC1

Near Mentor, OH 44060

Dan H

Job Details: 08/28/2023

"Customer complaint that strike broke off, confirmed, installed new strike, op test good"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Dorset, OH 44032

Brian M

Job Details: 08/28/2023

"Cc not washing Found valve not functioning, found control not shutting off needs valves and control ; ordrng 1 W10625696 (cntrl-elec) and 1 W11168740 (valve) and 1 W11168743 (valve)"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rome, OH 44085

Brian M

Job Details: 08/28/2023

Cc of long dry times Found unit functioning properly and heating normal Advised on vent clean out

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Middlefield, OH 44062

Brian M

Job Details: 08/28/2023

Cc unit not washing right Found cold valve caked with sediment Cleaned filter Ran test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 08/28/2023

CC that the unit is not draining and spin out the clothes. Confirmed. Found the cold water valve humming. Found the valve blocked with sediment. Will need a new valve. Advised Cust to get inlet washer filter; ordrng 1 W11513255 (Valve)

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Garrettsville, OH 44231

Brian M

Job Details: 08/28/2023

Installed control OP Test Ok

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Diamond, OH 44412

Brian M

Job Details: 08/28/2023

Cx f2e2Replaced ui Ran auto test and DLMs OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDW00

Near Solon, OH 44139

Corina B

Job Details: 08/28/2023

"Ff 55 fz 22Replaced the control. Found the freezer back wall covered in Frost. Ran diag for the heater, it turned on. Steamed the evaporated. Opt test ok."

We serviced a

GE WASHER

Model GFW650SSN0WW

Near Beachwood, OH 44122

Corina B

Job Details: 08/28/2023

"CC that there is a musty smell and clothes are coming out smell. Checked the drain pump, drain hose and bellow, clear. Using load and go. Advised Cust to deactivate the load and go and manually use 1-2 tablespoons of he detergent. Run an Active clean washer through the washer. Run a Sen one rinse cycle. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Ravenna, OH 44266

Brian M

Job Details: 08/28/2023

"Cc of clank noise and then stopped Ran test cycles and inspected could not find an issue Pulled so,e coins out of agitator area"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Beachwood, OH 44122

Corina B

Job Details: 08/28/2023

CC that the unit is not working correctly. Confirmed. Ran diag f2e1 stuck key. Will need a new ui. ; ordrng 1 W11622495 (Console)

We serviced a

MAYTAG WASHER

Model MVWB700BW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 08/28/2023

"CC that the unit will stop mid cycle and will stop working. Ran diag F84 Lid Lock Failure, f32 Long Drain, ran a co test drain pump is humming. Drain pump finally drained the water. Will need a drain pump. Cust does not want to repair ; ordrng 1 WPW10409079 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHB2750TD7

Near Kent, OH 44240

Brian M

Job Details: 08/28/2023

"Cc unit not cooling properly Found unit to be not properly defrosting Tested defrost manually and unit seems to be functioning Found evap fan not running at proper speeds, recommend fan and thermistor replacement Unit will require manual defrost ; ordrng 1 809069201 (motor) and 1 5304521781 (Thermostat) and 1 5303918776 (thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Aurora, OH 44202

Brian M

Job Details: 08/28/2023

Cc unit not washing Sump getting power but not turning on Needs sump assembly ; schdld next appmnt for 8/31 THU !

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Westlake, OH 44145

Bill

Job Details: 08/28/2023

"Changed control board, ran calibration and auto test. Opt test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 08/28/2023

"Customer complaint that unit is leaking, confirmed, found water leaking passed door seal, unit needs new door seal and lower spray arm; ordrng 1 W10837249 (Spray arm) and 1 W11177741 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC3

Near Mentor, OH 44060

Dan H

Job Details: 08/28/2023

"Customer complaint of knocking sound, noise was drain hose tapping against the back of the unit, adju drain hose, no more unusual noises heard, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Painesville, OH 44077

Dan H

Job Details: 08/28/2023

"Customer complaint of chemical smell inside, Fresh food section temperature at 37 degrees, freezer section temperature at 5 degrees, found oranges in bottom drawer, most likely the cause of the odor, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Painesville, OH 44077

Dan H

Job Details: 08/28/2023

"Customer complaint that unit is not draining, ran diagnostics, no error codes found, drain pump is working, ran test cycle, all components working, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ3

Near Conneaut, OH 44030

Dan H

Job Details: 08/28/2023

"Installed new clips, op test good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Berea, OH 44017

David R

Job Details: 08/28/2023

"Cc unit not staring, more so had questions to if he was starting it right. Ran diagnostics, good. All components working. Started myself. Good, went into a cycle. Let customer start up, let know not to hold start button to short or to long or wont start correctly. Started a load. Unit is good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KUDS35FXSS9

Near Middleburg Heights, OH 44130

Bill

Job Details: 08/28/2023

"Cc water leaking, confirmed cc. Changed door gasket, and inspected spray arms. Opt test good"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44102

Jason N

Job Details: 08/28/2023

"Cc unit not locking lid Ran lid lock test, confirmed, lid continually trying to lock but will not engage. Replaced lid lock using customer supplied pre Id parts. Ran test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Conneaut, OH 44030

Dan H

Job Details: 08/28/2023

"Customer complaint that unit makes grinding noise and then goes to done, confirmed, found motor bolts had fallen out and belt fell off, reinstalled motor and belt, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Ashtabula, OH 44004

Dan H

Job Details: 08/28/2023

"Customer complaint of frost build up in freezer section , confirmed, doors are still sealing, called whirlpool techline spoke to Nate suggested replacing freezer section door gasket. part is out of stock; ordrng 1 W11250314 (Gasket)"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS8

Near Olmsted Township, OH 44138

David R

Job Details: 08/28/2023

"Replaced Left Front burner head. Tested all 5 out, good. Working properly. Customer said middle burner bezel for knob not centered. Was able to take off and reposition. Good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Broadview Heights, OH 44147

Bill

Job Details: 08/28/2023

"Cc noise during agitation, confirmed cc. Changed hub from truck stock, found belt pulley nut loose. Tightened and ran diagnostics calibration and auto test, opt test good.; used 1 W10528947 (Hub) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB05

Near Richmond Heights, OH 44143

Corina B

Job Details: 08/28/2023

"CC that the ice maker is making 10 cubes a day and the cover to the housing is off. Confirmed. Reinstalled the cover. Replaced the filter Cust supplied. Tested water, no water pressure water is trickling out, then stops. Found a Saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a plumber. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Cleveland, OH 44113

Jason N

Job Details: 08/28/2023

"Cc unit not cooling properly in ff section and ice buildup in backFound ff evaporator completely frosted over. Customer stated there water leaking under the drawers before the ice buildup. Ordering drip pan kit per service pointer and fan harness. ; ordrng 1 W11457241 (Drip pan) and 1 W11033168 (Harness)"

We serviced a

FRIGIDAIRE RANGE

Model FFGW2415QBA

Near Geneva, OH 44041

Dan H

Job Details: 08/28/2023

"Customer complaint that unit is not turning on at all, found igniter not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 318177710 (Igniter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near North Ridgeville, OH 44039

David R

Job Details: 08/28/2023

"Cc unit not cooling, frosting up. Found damaged liner at bottom of FF door. Cannot be repaired. Calling whirlpool to document as non repairable, non repairable. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Lakewood, OH 44107

Marie V

Job Details: 08/28/2023

"Cc that unit is making noise and thumping noise while washing and spinning. Ran auto test, unit sounded weird when agitating. Allowed cycle to finish. Found agitator screw became loose. Agitator was off and as water is coming in it was going up and hitting the lid. Corrected issue. Ran calibration. Op test ok"

We serviced a

KENMORE DRYER

Model 110.97081601

Near Independence, OH 44131

Bill

Job Details: 08/28/2023

"Changed flame sensor, high level thermostat, coils. Found that the thermal fuse blew between visits, changed thermal fuse from truck stock. Opt test good.; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Madison, OH 44057

Dan H

Job Details: 08/28/2023

"Customer complaint that unit shuts off mid cycle, confirmed, unit needs new control; ordrng 1 W11225084 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Amherst, OH 44001

David R

Job Details: 08/28/2023

"Cc unit not doing anything after pressing start. F5E1 lid switch faulty, F0E3 overload, F2E1 stuck key. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KUDF204KSB00

Near Bay Village, OH 44140

Angel

Job Details: 08/28/2023

Replaced ice maker tested to see if it would cycle and fill and it didnt. Checked voltage again and now theres no voltage called BJ explained issue did some voltage test and found that main board on back of unit is not sending voltage to ice maker relay just clicks. Will need to order main board office to reschedule part out of stock.; ordrng 1 W11690305 (Main board)

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Rocky River, OH 44116

Marie V

Job Details: 08/28/2023

Replaced control panel.tested unit. Op test ok. No cores for return

We serviced a

WHIRLPOOL DRYER

Model WED5100HW3

Near Westlake, OH 44145

Manny

Job Details: 08/28/2023

"Replaced motor still humming, called tl spoke to Butch, he advise replacing motor again stating that highly unlikely that both motors are bad but given that all components are good it the only thing that will make sense since the start capacitor its in the motor itself,; ordrng 1 W11549461 (Motor)"

We serviced a

FRIGIDAIRE DISHWASHER

Model WDT730PAHZ0

Near Garfield Heights, OH 44125

Bill

Job Details: 08/28/2023

"Cc water leaking, confirmed cc. Took quick pick of warped flooring before starting inspection, found drain hose clamp was not tightened all the way. Tightened hose clamp and tested opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Gates Mills, OH 44040

Corina B

Job Details: 08/28/2023

"CC that the unit stopped mid cycle. Confirmed. Vacuumed out the water. Checked the drain pump, blocked with a piece of glass. Removed the glass. Started a cycle, drained. Ran a calibration. Opt test ok."

We serviced a

WHIRLPOOL RANGE GAS

Model WFG505M0BS3

Near Euclid, OH 44117

Jason N

Job Details: 08/28/2023

"Cc unit oven not heating Ran bake test, ignitor barely glowing, unit will need oven ignitor replaced. Quoted customer repair cost. Replaced oven ignitor using truck stock part. Ran bake test to 300 degrees. Good ignition and preheat. Op test good.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFTR1835VF0

Near Mentor, OH 44060

Jason N

Job Details: 08/28/2023

Installed evaporator fan motor. Good airflow to both sections. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good.

We serviced a

GE DISHWASHER

Model GDP665SYN2FS

Near Fairport Harbor, OH 44077

Jason N

Job Details: 08/28/2023

Installed main control. Ran quick wash cycle then cancel to drain. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM11

Near Wickliffe, OH 44092

Brian M

Job Details: 08/28/2023

Installed condenser fanOP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Amherst, OH 44001

David R

Job Details: 08/25/2023

"Cc unit leaking, he already pulled unit out and found leak. Service Pointer #: W11540964, heater bushings. Completely gone and water leaked and damaged wash motor. Ordering heater and wash pump motor assembly. ; ordrng 1 W11537778 (Heater) and 1 W11416363 (Wash motor assembly)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Bay Village, OH 44140

Angel

Job Details: 08/25/2023

Installed compressor both evaporators and the filter drier on the stainless steel line left the capillary line unsoldered to verify nothing was clogged and found black oil was coming out the system from the drier filter system is contaminated called tech line spoke with Rob explained issue unit is not repairable customer will get contacted on any further steps.

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Streetsboro, OH 44241

Brian M

Job Details: 08/25/2023

Cc of leakFound valve to have crackNeeds valve ; ordrng 1 W11614515 (Valve)

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Fairport Harbor, OH 44077

Jason N

Job Details: 08/25/2023

"Cc unit not finishing cycles, code f7e1 appears Ran diagnostics, found codes f7e1 for tachometer missing or wrong signal, f0e5 for off balance load and f9e1 for long drain. Ran test cycle, unit shut down during spin and displayed f7e1. Replaced shift actuator using customer supplied pre Id part. Reran auto test, all functions passed. Started normal wash cycle. Op test good."

We serviced a

GE WASHER

Model GUD27ESSM1WW

Near Kent, OH 44240

Brian M

Job Details: 08/25/2023

Removed complete tub Found previous repair company to have broken clips and bolts not in proper locations rebuilt tub but stuff back via zip ties Ran test cycle there was a slight grind at the first spin but noise went away OP Test Ok

We serviced a

MAYTAG DRYER

Model MED7230HW1

Near Lorain, OH 44053

Marie V

Job Details: 08/25/2023

"Cc there was a storm and basement flooded. Confirmed, took unit apart found motor got wet, everything else looks ok. Will beed new motor and blower wheel. Cust will contact insurance.; ordrng 1 279787 (Motor) and 1 WP697772 (Wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Grafton, OH 44044

David R

Job Details: 08/25/2023

Replaced hose. Good. Tested. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Maple Heights, OH 44137

Bill

Job Details: 08/25/2023

"Cc not making consistent ice, could not confirm. Took temp 8 deg Ran a jump to test ice maker, opt test good. Called wp tech, while on the phone with tech, noticed that there was an unusual amount of condensation on the freezer ceiling. Let the door close automatically and found it wasnt closing completely. Further investigating found the bottom door liner was rubbing on bottom freezer liner. Made adjustments to the door. Tested opt test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Chagrin Falls, OH 44022

Bill

Job Details: 08/25/2023

"Cc unit not working, could not confirm cc. Ran fingers across Ui buttons worked, started unit unit operated as intended. Explained to customer that no faults where found."

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