We serviced a
GE REFRIGERATOR
Model HTM18GCSBRSA
Near Lakewood, OH 44107
Manny
Job Details: 10/19/2022
"Cc unit not cooling properly, verified and temps were ok, open fz and noticed the its over packed, and door no closing all the way unless is pushed hard, advise customer to rearrange fz and to allow 24 hours for temps to equalize, unit is working as designed, opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, OH 44146
Manny
Job Details: 10/19/2022
Replaced control opt test ok took core for return.
We serviced a
KENMORE DRYER
Model 110.965851
Near Solon, OH 44139
Manny
Job Details: 10/19/2022
"Cc unit not tumbling, verified and unit wont tumble, found belt broken, replaced using TS# 4392065, opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lorain, OH 44053
Angel
Job Details: 10/19/2022
Cc that door would mot shut. Verified and catch was broken replaced with new one. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Madison, OH 44057
Dan H
Job Details: 10/19/2022
"New element was recieved broken(see pic), reordering element ; ordrng 1 W10779716 (Element)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Ashtabula, OH 44004
Joe O
Job Details: 10/19/2022
Installed damper. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Westlake, OH 44145
Gabriel P
Job Details: 10/19/2022
"Replace pulley and belt and shield,and shifter,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Westlake, OH 44145
Gabriel P
Job Details: 10/19/2022
Found ice bin came out of place correct issue opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Painesville, OH 44077
Dan H
Job Details: 10/19/2022
"Customer complaint of squealing noise, ran high speed spin and heavy agitate, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Chardon, OH 44024
Jason N
Job Details: 10/19/2022
"Cc unit will not power on.Checked power to unit, found black L wire and terminal block melted and burnt. Replaced terminal block and power cord using truck stock parts. Ran dryer op test, unit powered on, good heat and tumble. Op test good. ; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG stacked w/d
Model MHW6630HW3
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 10/19/2022
"Customer complaint that unit is not spinning, found spin turned off, turned on, unit spun, unit is operating as designed, control was not needed"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Mentor, OH 44060
Dan H
Job Details: 10/19/2022
"Customer complaint of f9e1(long drain) error code, found broken wire to drain pump , repaired wire, op test good"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Elyria, OH 44035
Angel
Job Details: 10/19/2022
Cc that dryer does not have the legs installed and dryer keeps saying that there a vent issue. Verified the vent on back and it was completely squished fixed the cent and recommended customer to replace vent with a semi rigid or a rigid vent because the plastic vent he has are fire hazard customer stated that he will get it changed out and installed the legs for him as well. Tested unit opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269DRM00
Near Lorain, OH 44052
Angel
Job Details: 10/19/2022
"Cc that ice maker stopped working. Verified and it stopped midway tried cycling and nothing checked power and was showing no voltage checked on harness from cabinet and it had voltage so i changed ice maker but nothing same thing called BJ and we did some checks and he asked me too replace ice maker harness so i replaced it and nothing so we checked voltage on control board and it was not supplying the voltage unit will need control board replaced. BJ said not charge for icemaker and use the money to order control board. Ordering part. ; ordrng 1 WPW10312695 (Control board), used 1 W10882923 (ICE MAKER ASSY), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMW3430WS02
Near Chagrin Falls, OH 44022
Manny
Job Details: 10/19/2022
"Cc that unit is doing the same thing, noticed frame is bent in on the top of the cavity, and door makes contact at the bottom but not at the top since frame is bent, spoke to BJ he advise not to replace the door as they would be having the same issue. Informed customer that we wont be able to proceed as the frame is bent and its a non serviceable part. Took new parts for return."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW4
Near Berea, OH 44017
David R
Job Details: 10/19/2022
Cc unit not getting water or ice out dispenser. Can hear valve activating. Found customer has saddle valve. Some minerals could of got caught up. Twisted open and closed. Tried water dispenser. Good. Water coming out. Good. Icemaker called for water. Good. Advised to replace with quarter turn valve. Op Test Ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44102
David R
Job Details: 10/19/2022
"Replaced main control, evap harness and evap fan motor. Tested, good. Give 24 hours to return to normal temps. Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Diamond, OH 44412
Brian M
Job Details: 10/19/2022
Installed seal and blower wheel Ran for 15 min OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/19/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP pointer. Ran test cycle, checked for leaks. Op test good."
We serviced a
WHIRLPOOL DRYER
Model Wed8200yw0
Near Pepper Pike, OH 44124
Manny
Job Details: 10/19/2022
"Cc husband replaced parts and unit not working verified and belt is too small try using the belt from the repair kit but too small spoke to bj he gave me the correct belt number, ordering belt; ordrng 1 WP8547157 (belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Mentor, OH 44060
Dan H
Job Details: 10/19/2022
"Installed new valves and dose pump, op test no good , called whirlpool techline spoke to Chris, suggested replacing the dispenser again but to request that the part come out of Plainfield, found hoses not installed in correct spots, corrected hoses, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Angel
Job Details: 10/19/2022
"Cc that unit was making a loud sound and it would not spin only drain. Tested unit in diagnostics and found that the hub was stripped unit will need hub replaced. Tried replacing hub but wash plate would not come out at all tried penetrating oil, steam hitting the sides and nothing. Explained to customer the only way would be breaking the wash plate off but she said to leave as is"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Cleveland, OH 44109
David R
Job Details: 10/19/2022
"Replaced icemaker, fascia heater, cover, ice box assembly. Good. Ran test 36 for icemaker fan, good. Ran test 59 and 45. Good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Cleveland, OH 44109
Corina B
Job Details: 10/19/2022
"Replaced the springs. Ran a calibration. Started a cycle with clothes. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 W10404050 (LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ01
Near Westlake, OH 44145
Gabriel P
Job Details: 10/19/2022
Replace filter housing and seal also steam seal opt test ok
We serviced a
MAYTAG REFRIGERATOR
Model MSF25D4MDM01
Near Solon, OH 44139
Marie V
Job Details: 10/19/2022
"Replaced control and lights , 7n8t had a leak at the water line, corrected issue, . Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Joe O
Job Details: 10/19/2022
"Installed motor, cam, and cover. Ran test cycle. Op test ok"
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KSSP42QFS05
Near Cleveland Heights, OH 44112
Marie V
Job Details: 10/19/2022
"Cc that the unit stopped working, and he reset the unit and it would come back on but then shut off again and theres a leak it seems to be from the door. Unit is not running. Verify defrost timer. It stared running. Called BJ hemp me diag, defrost timer is staying stuck sometimes will need new. Also unit leaking water is shut off Cust needs to hook up water to find leak but he said it was coming from bottom door. Ordering water line. ; ordrng 1 WP2183400 (Defrost timer) and 1 WP4388152 (Water line)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Mentor, OH 44060
Joe O
Job Details: 10/19/2022
Installed control and pressure switch. Ran quick test cycle. Op test ok
We serviced a
KENMORE REFRIGERATOR
Model 106.7300951
Near Cleveland Heights, OH 44121
Marie V
Job Details: 10/19/2022
Cc that the freezer door wont close all the way. Confirmed. Found screw on hinge that came off. Corrected issue. Tested or. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/19/2022
"Cc unit freezer section not cooling properly, frosting buildupFound freezer door not closing all the way, excessive ice buildup on bottom of freezer. Found defrost drain iced over. Cleared ice from freezer section. Steamed down drain, will not drain. Pulled drain tube from rear of unit, used steamer to clear clog in drain tube. Reinstalled and ensured good flow though of drain. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near South Euclid, OH 44121
Marie V
Job Details: 10/19/2022
"Cc that the unit is not cooling. Confirmed. Freezer is at 20*. Removed cover found big ice block at the evaporator cap tube. Unit has a leak. Will need compressor and evaporator. Cust will call Maytag. Shes not happy with the refrigerator. ; ordrng 1 W10836706 (Evaporator) and 1 W11209866 (Compressor) and 1 W10919804 (Duck air), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD52ES4MZ
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/19/2022
Replaced the control. Brought core back for return. Oven is heating. Did advised cust to have a dedicated circuit to each appliance. The cooktop and both wall ovens are on the same circuit.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44105
David R
Job Details: 10/19/2022
Replaced main control. Give time to cool back and return to normal temps.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ravenna, OH 44266
Brian M
Job Details: 10/19/2022
Installed sump assembly OP Test Ok
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS1
Near Mentor, OH 44060
Dan H
Job Details: 10/19/2022
"Installed new user interface and door panel, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near North Royalton, OH 44133
David R
Job Details: 10/19/2022
"Cc unit leaking. Leaking from top of filter head. Ordering reservoir. ; ordrng 1 W11346622 (Reservoir), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44103
Marie V
Job Details: 10/19/2022
"Cc that the oven takes too long to heat, confirmed, found ignitor weak. Replacedigniter from T/S. Preheated to 350* it cycled. Op test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Avon, OH 44011
Angel
Job Details: 10/19/2022
Cc that lid was discolored. Verified and the chrome layer on the front of the lid is peeling off unit will need new lid. Ordering part.; ordrng 1 W11404468 (Lid)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM8
Near Mayfield Heights, OH 44124
Corina B
Job Details: 10/19/2022
Replaced the damper. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near North Royalton, OH 44133
David R
Job Details: 10/19/2022
"Cc unit will turn on once and run, then will stop until you hit breaker to reset all. Verified. Ordering controls and door latch. ; ordrng 1 W11087226 (Control) and 1 W11095591 (Ui) and 1 WPW10274884 (Latch) and 1 WP8524471 (Latch)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Kent, OH 44240
Brian M
Job Details: 10/19/2022
Cc long fill Found fill hose to have built in screen that is clogged Poked hole in screen because its not removable Unit is functioning properly Advised on hose replacement
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM2
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/19/2022
Customer replace icemaker and fan temperature was right on ice box and on freezer so ask customer if he replace harness with icemaker and he did not advise to replace that harness he has and if he still not making ice it will may need a control so he ask me to put harness on so I did operation test ok advise to monitor
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Brecksville, OH 44141
David R
Job Details: 10/19/2022
Replaced all 12 LED lights. Good. Op Test Ok.
We serviced a
GE REFRIGERATOR
Model GAHF5PGXAEBB
Near Cleveland, OH 44108
Marie V
Job Details: 10/19/2022
"Cc that the unit keeps water on non stop. Had to shut main water off. Verify water valve if it was getting voltage, none. Tested pad. Works good, unit will need new water valve. ; ordrng 1 WR57X10070 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Lakewood, OH 44107
Angel
Job Details: 10/19/2022
Cc that unit was leaving stains on there clothes. Asked customer how much detergent they use and they said they use up to 4 pods per wash explained to customer that if they use too much detergent it will buildup around the outer part of the basket and turn into a wax and they will start seeing it on there clothes. Explained to them to run the clean washer with affresh cycle to try to clean unit out and too at least do it twice to sanitize and clean properly before using unit again also let them know they can use white vinegar if they dont have the affresh tablets. I let the unit fill up with water and let it agitate to see if the water would turn black or get dirty but it was good. Customer will need to use less detergent. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED6630HW2
Near Euclid, OH 44117
Joe O
Job Details: 10/19/2022
Installed high limit. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Euclid, OH 44117
Joe O
Job Details: 10/19/2022
"Installed ice maker, water valve, and fill tube. Found auger shaft stripped. Needs auger motor, divider, gasket, spacer, and impeller; ordrng 1 WPW10309868 (motor) and 1 WPW10309864 (divider) and 1 WP67006341 (gasket) and 1 W11378860 (Spacer) and 1 WP63052-2 (impeller)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44128
Manny
Job Details: 10/19/2022
"Replaced control, advise customer to allow 24 to 48 hrs for temps to equalize , opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Mayfield, OH 44143
Joe O
Job Details: 10/19/2022
Cc: freezer not sealingFound installers left a piece of packing foam in freezer section not allowing freezer door to shut properly. Removed packing foam. Unit sealing. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Novelty, OH 44072
Corina B
Job Details: 10/19/2022
Replaced the ui. Compressor did not turn on. Put the old oryan board back in. Compressor turned on in diag. Compressor turned on out of diag. Did not need the main control. Brought the control and the ui back for return. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Ravenna, OH 44266
Brian M
Job Details: 10/19/2022
Installed evap fan OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, OH 44114
Marie V
Job Details: 10/19/2022
Replaced all doors. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Olmsted Township, OH 44138
Angel
Job Details: 10/19/2022
Cc that the warming door was not closing properly. verified and noticed that the bracket on cabinet was missing a screw causing it to pop forward not letting the door close all the way. So I popped it back in and installed a screw and now door is closing properly. Explained to customer that the door is not like the oven door does not have a seal around it so it will have a gap around it but now its closing properly. Opt test ok.
We serviced a
JENN-AIR MICROWAVE
Model JMC9158BAS
Near Painesville, OH 44077
Dan H
Job Details: 10/19/2022
"Customer complaint that unit is arcing, confirmed, magnetron is arcing, wave guide is burned, unit cannot be repaired"
We serviced a
WHIRLPOOL WASHER
Model WFW9151YW00
Near Euclid, OH 44123
Jason N
Job Details: 10/19/2022
"Cc unit fault codes, unit stops near the end of the cycle Ran diagnostics, found fault code f9e1 for drain problem. Ran drain pump test, drain pump very loud. Pulled drain filter basket, found some loose change. Drain pump impeller shaft bearing is worn causing impeller to not properly pump out. Unit will need drain pump replaced. ; ordrng 1 WPW10730972 (Drain oump)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wickliffe, OH 44092
Jason N
Job Details: 10/19/2022
"Cc unit offbalance and bouncing around when spinning Customer stated she ran a load of sheets and the unit was making banging noises and moving around on the floor, hasnt used it since. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Ran load of 5 wet towels through drain and spin. No abnormal noises or operation. Advised customer that large loads, small loads, or singular items need to be properly balanced in basket for unit to properly spin. Advised customer can pause cycle and rearrange load is needed and restart. If unsuccessful, customer can additionally run the Drain and Spin cycle. Unit is working as designed, no issues found."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Painesville, OH 44077
Dan H
Job Details: 10/19/2022
"Installed new door switch, op test good"
We serviced a
ROPER REFRIGERATOR
Model RT18AKXJW00
Near Willowick, OH 44095
Jason N
Job Details: 10/19/2022
"Cc unit ff section not cooling, frost buildup in freezer Confirms frost buildup in freezer section, no airflow to ff section, air passages are iced up. Checked for source of warm air. Found bottom of ff door gasket is cracked and deteriorating. Unit need ff door gasket. Customer also stated the ff lights stopped working. Checked bulb, bulb is good, found socket is corroded and not allowing good contact with bulb, socket would also need replaced. Quoted customer for repair, declined. Estimate only.; ordrng 1 2159057 (Door gasket) and 1 4387478 (Socket)"
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Cleveland, OH 44122
Manny
Job Details: 10/19/2022
"Cc unit not working, verified and motor just hums feels like something is stuck in blower wheel, took apart and nothing in wheel put back together and ran test cycle and unit started, unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Newbury Township, OH 44065
Joe O
Job Details: 10/19/2022
Installed led modules. Op test ok
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Ashtabula, OH 44004
Dan H
Job Details: 10/19/2022
"Installed new suspension rods, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY0
Near Willowick, OH 44095
Jason N
Job Details: 10/19/2022
"Cc unit leaking and not making ice Customer stated the ice maker jammed up and water was leaking into the ice container. This is not the same issue as last time but service call was waived. The leak last time was in the freezer defrost drain and the ice maker needed replaced. Cleared ice jam up in ice maker, funnel iced over causing water to leak into ice container when cycling. Reinstalled ice maker and ran ice maker test. Ice maker indexed properly and filled mold with water. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Westlake, OH 44145
Gabriel P
Job Details: 10/19/2022
"Replace seal and steam seal and lubricate seal,opt test ok"
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW1
Near Middleburg Heights, OH 44130
Manny
Job Details: 10/19/2022
"Cc unit no working, confirmed and unit stuck in an emergency drain, cleared code and ran test cycle, opt test ok, customer stated she needs some explanation on how to use her unit, showed her how the machine works and the best cycle to use depending on the load shes washing, opt test ok"
We serviced a
KITCHENAID DBL WALL OVEN
Model KFGD500ESS00
Near Berea, OH 44017
Gabriel P
Job Details: 10/19/2022
"Need a bake ignitor giving estimate ; used 1 12400035 (IGNITER), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG RANGE
Model MER6770AAW
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/19/2022
"Replace sensor,opt test ok"
We serviced a
MAYTAG DRYER
Model MED7230HC2
Near Strongsville, OH 44136
David R
Job Details: 10/19/2022
"Customer has video, loud scrapping noises. The motor wheel sent out will be replaced on return. Scrapping sounds, motor will start making noises after a while when coils heat up. Ordering motor, also to replace idler pulley and belt as well. ; ordrng 1 W11549461 (Motor) and 1 W10837240 (Idler) and 1 661570V (Belt)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brook Park, OH 44142
Manny
Job Details: 10/19/2022
"Replaced console, ran test, opt test ok, took core for return."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Willowick, OH 44095
Jason N
Job Details: 10/19/2022
"Cc unit not drying dishesRan diagnostics, no code stored. Ran test cycle in entirety, heater element turned on at end of cycle. Advised customer to ensure heated dry option is turned on for every cycle and to use rinse aid for the most drying ability for this model. Unit is working as designed."
We serviced a
CROSLEY WASHER
Model CAW45125LW0
Near Ashtabula, OH 44004
Dan H
Job Details: 10/19/2022
"Customer complaint that unit is not starting or filling, started normal wash cycle, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near North Olmsted, OH 44070
Angel
Job Details: 10/19/2022
Cc that unit would not drain. Tried draining unit but it wouldnt drain can hear the drain pump running but not pumping the water out noticed they had a new garbage disposal installed and it still had the drain plug on knocked it out tested unit snd it started draining properly. Opt test ok.
We serviced a
WHIRLPOOL STACK W/D
Model WFW9200SQ02
Near Olmsted Falls, OH 44138
David R
Job Details: 10/19/2022
"Cc unit is leaking, said it doesnt start right away. Checked gasket, no tears. Took off bottom kick plate. Ran Heavy Duty cycle. Dry inside cabinet. Ran for 15 mins, no leaks. Ran diagnostics cycle 5 times. No leaks. Ran rinse/spin cycle. No leaks. Ran normal cycle for 10 mins. No leaks. Checked gasket again, good. Checked valves, good, no leaks or water marks of any kind. Checked drain hose. Good. No leaks. Checked drain pump housing. All hoses inside unit. No leaks. Dispenser house is good as well. Ran delicate with a small load of towels. No leaks. As of today, cannot duplicate leaks."
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Rock Creek, OH 44084
Joe O
Job Details: 10/19/2022
Cc: grinding noiseFound bearings excessively loud. Needs gear case; ordrng 1 W11393685 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44109
Marie V
Job Details: 10/19/2022
"Cc that unit is not cooling. Took temps 67* in fresh food and 0* in freezer. Found ice build up on evaporator corner, could be because of fan not running. Is getting 120V.unit will need fan. ; ordrng 1 WPW10464673 (Fan)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Rocky River, OH 44116
David R
Job Details: 10/18/2022
Flipped doors. fF gasket not sealing. Ordering gasket. ; ordrng 1 W10838574
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chesterland, OH 44026
Jason N
Job Details: 10/18/2022
Installed UI console and main control. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS10
Near Lakewood, OH 44107
Joe O
Job Details: 10/18/2022
"Cc: frosting in freezerCustomer stated they had snow in the freezer they shut the ice maker off and it stopped. Checked gaskets, cycled ice maker. All gaskets sealing, ice maker cycling. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Lakewood, OH 44107
Joe O
Job Details: 10/18/2022
Cc: leakingFound unit leaking from bleach dispenser. Dispenser overflowing. Needs bleach dispenser; ordrng 1 WPW10187307 (dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details: 10/18/2022
Cc unit intermittently not dispensing ice or waterCustomer stated they need to power cycle unit to get unit to dispense water and ice. Checked all board connections on pantry and Ui boards. Ice and water dispense tested good at this time. Quoted customer replacement of main board and pantry UI as possible source of intermittent issues. ; ordrng 1 WPW10769076 (Pantry UI) and 1 WPW10675033 (Main control)
We serviced a
MAYTAG DRYER
Model MEDB400VQ1
Near Ashtabula, OH 44004
Dan H
Job Details: 10/18/2022
"Customer complaint that unit is getting too hot, started normal dry cycle, temperatures are within range, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Conneaut, OH 44030
Dan H
Job Details: 10/18/2022
"Customer complaint that unit is leaking, confirmed, unit is leaking passed door seal, found cabinet seal bunched up causing door to not seal, adjusted cabinet seal, door is sealing now, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIS29PBMS00
Near Rocky River, OH 44116
David R
Job Details: 10/18/2022
"Cc unit not keeping temp, noticed ice melting. Found thermistor out of range. Causing ice build up on FF evap. Noise from fan and damper. Warped drip pan under evap. Broken right side pantry drawer bracket. Will need adapter kit with new seals. Have to scrap old permagum off. Steam evap off. Gave estimate to customer. Customer paid SVC only. Do not order parts.** big job, 3 job count for all parts to be put on.; ordrng 1 W10633627 (Fan) and 1 WPW10389152 (Fan support) and 1 WPW10248595 (Damper) and 1 WPW10537710 (Pan drip) and 1 W10612142 (adapter kit) and 1 WPW10317523 (Pantry bracket, right side) and 1 WPW10277799 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Westlake, OH 44145
David R
Job Details: 10/18/2022
"Replaced icemaker, called for water, good Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW3
Near Chardon, OH 44024
Jason N
Job Details: 10/18/2022
"Cc unit not drying load fully, having to use timed dry to finish loadsRan diagnostics, no codes stored. Ran timed dry cycle, good heat and cycling, good airflow at vent outlet. Ran diagnostics, no codes stored. Called wp techline, Andrew, documented unit is working as designed and communicate with customer to ensure large enough load on sensor dry cycle and use timed dry cycle for smaller loads or when loads do not dry fully on sensor.
We serviced a
GE REFRIGERATOR
Model GDE25ESKGRSS
Near Ashtabula, OH 44004
Dan H
Job Details: 10/18/2022
"Customer complaint of rattling noise, fresh food section temperature at 41 degrees, freezer section temperature at-4 degrees, evaporator fan is running, compressor and condenser fan are running, shaft in evaporator fan motor is loose, again, unit needs new evaporator fan motor; ordrng 1 WR60X32614 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.45089401
Near Euclid, OH 44123
Joe O
Job Details: 10/18/2022
"Cc: off balance, door lockedFound upper counter weight ripped out of tub. Counter weight ripped control off mount. Needs counter weight, and tub assembly.Parts show discontinued. ; ordrng 1 W10772618 (tub-outer) and 1 W10772607 (tub-outer) and 1 8182247 (basket(discontinued)) and 1 8181644 (Weight(discontinued)) and 2 WP8182703 (shock-absr)s"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near North Ridgeville, OH 44039
David R
Job Details: 10/18/2022
"Replaced both FF and FZ doors. Leveled, Good. Op Test Ok."
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Euclid, OH 44132
Joe O
Job Details: 10/18/2022
"Cc: not dryingCustomer stated unit not drying, stated glasses wet on the inside and all dishes wet after cycle. Customer is using rinse aid. Entered diagnostics. Found no stored error codes. Ran diagnostics test cycle. Advised customer on plastic tub. Found cool water at start of cycle, advised to run hot water at sink prior to starting unit. Found excessive suds in unit at the end of test cycle. Advised customer on soap usage. Found unit is heating. Unit functioning as designed. Op test ok"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Geneva, OH 44041
Jason N
Job Details: 10/18/2022
Installed bellow. Ran wash test and observed for 10 minutes. No leaks found. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Geneva, OH 44041
Dan H
Job Details: 10/18/2022
"Customer complaint that that water is dispensing slowly, water flows free without filter installed, customer needs new water filter, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/18/2022
"Ran diagnostic found error F0e3 overload delete error code ran calibration and auto test pass ran normal cycle with clothes pass unit working as design,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lorain, OH 44053
Angel
Job Details: 10/18/2022
"Cc that unit started frosting up again loosing cool. Confirmed evaporator was frosted up again so I steamed out all frost and ice replaced harness, thermistor and ui made sure heater turned on. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near North Olmsted, OH 44070
Manny
Job Details: 10/18/2022
"Cleared frost and Replaced rails and heater, verified heater opt by running step 19, good heat on heater, ran step 45 icemaker fills and fill tubes is cleared. Advise customer to allow at least 48 to 72 hours for proper ice cycle and for temps to equalize. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Willoughby, OH 44094
Corina B
Job Details: 10/18/2022
"Replaced the door, left bracket right bracket is bent. Will need to reorder part. Took picture. Brought rotor back for return ; ordrng 1 W10625068 (Bracket)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/18/2022
"Cc unit fault code f3e2 and stops in cycleRan diagnostics, verified fault code f3e2 for temp sensor error. Checked water lines for proper connection. Hot and cold checked good for proper hookup. Unit will need temp sensor replaced. Did not order part, as part was already pre Id before arriving at job. ; O-emld tckt"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Elyria, OH 44035
Marie V
Job Details: 10/18/2022
Defrosted all ice and replaced ui and harness. Set unit back to normal temps. Advice cust to allow 24 hours before restocking. Op test okBrought core for return
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PFGA
Near Westlake, OH 44145
Manny
Job Details: 10/18/2022
"Cc unit not making ice or dispense water, verified and found unit not hooked up to water. Advise customer to have plumber install the water and if no ice is produced to give us a call."
We serviced a
JENN-AIR WALL OVEN
Model WGD206
Near Madison, OH 44057
Dan H
Job Details: 10/18/2022
"Customer complaint that unit is not heating, confirmed, found igniter weak, unit needs new igniter, customer does not want repair at this time; ordrng 1 12400035 (IGNITER)"
We serviced a
GE DISHWASHER
Model PDW9280L00
Near North Ridgeville, OH 44039
David R
Job Details: 10/18/2022
"Replaced detergent dispenser. Found a tech sheet online. Ran manual diagnostics. All components working and dispenser opened.Customer had load, so started a Anti-Bacterial wash. Customer to monitor. Good. Op Test Ok."