Near Elyria, OH 44035
David R
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked temps, 38 in FF and -1 in FZ. Icemaker fan is running. Found Icemaker error code E2 lost home position. Water was called out last time here. Ice is in Icemaker just not cycling. Made sure sensor was reading ice bin full or not, good. Turned off p
Near WARRENSVL HTS, OH 44128
Corina B
Job Details: 04/20/2020
FREEZER WHIRLPOOL WZF34X16DW01 "When arriving the evap had a full frost pattern and the ball of ice at the top left corner. Called t/l to replace the compressor, drier and evap. Could have moisture or a partial restriction. Recovered refrigerant, replaced compressor, evap and drier, pu
Near Elyria, OH 44035
Gabriel P
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "The spring came out completely correct issue,opt test ok"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrive at customer check temp on freezer was 8 degrees and fridge was 30 on the lowest setting call whirlpool tech line spoke to kathy she said to put temp on freezer to the max and fridge back to recommended and that should take care issue.
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRX988SIBH01 "Cc that the unit is making ice but does not dispense any water or ice. Checked the ohms for the paddle was open.; ordrng 1 WPW10420671 (pad), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/20/2020
RANGE WHIRLPOOL WOS72EC7HS00 "When we when to put sensor found loose connection on fan it was not connected check old sensor probe for ohms and read 1072 ohms is little of but did not replace ,connect connection back on fan preheat to 350 and work read 360; used 1 SENIORDISCOUNT (sen
Near Jefferson, OH 44047
Jeff M
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRV996FDEH00 Installed new part unit tested good
Near Avon, OH 44011
David R
Job Details: 04/20/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc of noise. Sounds like a clicking and scraping noise when in spin and agitate. Took off cam and found screw that holds it in place that connects to the gearcase was backed all the way off, corrected, made sure everything else was tight. Tested. Good. D
Near Geneva Township, OH 44041
Jeff M
Job Details: 04/20/2020
WASHER KENMORE 1-109-152-0100 This is an extremely old washer the switch was not being engaged there’s a rubber grommets for the lid I took off so the lid would reach into the switch farther to engage it the switch itself is not broken just worn out
Near Mentor, OH 44060
Jeff M
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 Installed new part unit tested good
Near Andover, OH 44003
Jeff M
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Installed new part unit tested unsure it was 45° inside the camper explain to them that these machines do not work well and cool temperatures and this is their weekend camp
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/20/2020
DRYER KENMORE 87477100 "Found bird stuck on blower housing clear bird out and correct issue,it works opt test ok"
Near Lorain, OH 44052
Gabriel P
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 "Replace control and harness with fan,opt test ok brought core back return."
Near Lorain, OH 44053
Gabriel P
Job Details: 04/20/2020
DRYER WHIRLPOOL WED5620HW0 "Cc that the unit is making a raddlelin noise. Found a loose screw. Correct issue, Op test ok"
Near Rocky River, OH 44116
Corina B
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Replaced the damper. Optest ok.
Near Westlake, OH 44145
Corina B
Job Details: 04/20/2020
DRYER MAYTAG MEDB765FW0 CC that the unit does not start. Found the customer is pressing the start to hard. Started the dryer several times. Advised cust to hold the start in for 3 seconds. Optest ok.
Near Avon Lake, OH 44012
Corina B
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 CC that there is popping noises. Found the tags on the back of the unit are hitting the wall. Removed the tags and taped the cord tag. Optest ok.
Near Perry, OH 44081
Jason N
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG525S0JZ0 Cc unit oven door stuckConfirmed spring hinge side popped. Replaced hinges using customer supplied pre Id parts. Door op test good.
Near Cleveland, OH 44109
Corey L.
Job Details: 04/20/2020
DISHWASHER AMANA ADB1400AGS1 "Customer complaint dishwasher not washing was working but now it is not, started wash cycle, water only trickling out, found shut off valve closed to unit, opened valve, op test good, ran diagnostics to clear any errors"
Near Mentor, OH 44060
Jason N
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Installed evaporator cover and main control. Op test good.
Near Cleveland, OH 44110
Dan H
Job Details: 04/20/2020
WASHER CROSLEY VAW3584GW1 "Customer complaint that unit is not working, found unit unplugged, plugged in, unit continued cycle, canceled, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, ran manual test cycle, unit spins, unit drai
Near Parma Heights, OH 44130
Corey L.
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced parts ran for several minutes with front off without seeing any leaking, op test good"
Near Cleveland, OH 44115
Dan H
Job Details: 04/20/2020
FREEZER WHIRLPOOL WRT111SFDB04 "Customer complaint that unit is not cooling, fresh food section and freezer section at room temperature, evaporator fan is running, compressor is not, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8
Near North Olmsted, OH 44070
David R
Job Details: 04/20/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced dispenser, tested. Good. Op test ok"
Near Parma, OH 44130
Corey L.
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG525S0HS1 "Customer complaint oven just clicks when trying to bake and sometimes light with a whoosh stated it has clicked a lot since it was purchased, confirmed several clicks of igniter before lighting, found electrode too far from burner, per wpl electrode must
Near Beachwood, OH 44122
Jason N
Job Details: 04/20/2020
DISHWASHER KITCHENAID KUDP02FRSS3 "Cc unit disposer door not staying closedFound dispenser door warped, will not latch properly. Unit needs detergent dispenser. ; ordrng 1 WPW10224430 (dispenser)"
Near Cleveland, OH 44102
Dan H
Job Details: 04/20/2020
WASHER WHIRLPOOL CHW9160GW0 "Customer complaint that unit stopped running, unit is flashing f29(door unlock error) error code, Cleared code , ran diagnostic cycle, lid locks and unlocks, unit completed test cycle, unit is operating as designed"
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG320M0BS0 "Cc unit oven not staying correct temperature.Ran bake test to 350, checked amp draw on, ignitor. Drawing 2.8a and very slow to creep up to 3a, ignitor is weak. Replaced ignitor using truck stock. Reran bake test to 350. Good ignition, let cycle. Op test
Near Parma Heights, OH 44130
David R
Job Details: 04/20/2020
DRYER KENMORE 110.7107801A "Replaced part, tested. Heat cycled. Op test ok"
Near Strongsville, OH 44149
Corey L.
Job Details: 04/20/2020
WASHER MAYTAG MVWB835DW4 "Installed parts listed, cleared errors and calibrated, op test good"
Near Cleveland, OH 44105
Dan H
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV00 "Customer complaint that unit is not making ice it just drips water, confirmed, found a piece of ice blocking fill cup, removed, op test good"
Near Parma, OH 44134
Corey L.
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer complaint im stops making ice randomly after finding tech sheet in unit a im error test and harvest was performed and everything would work then after exiting im would make ice for a few weeks then stop again, ran diagnostics no I’m errors, heat
Near Parma, OH 44130
David R
Job Details: 04/20/2020
MICROWAVE MAYTAG MMV4205BAS "Replaced parts, tested. Water heated up. Op test ok"
Near Bedford, OH 44146
Dan H
Job Details: 04/20/2020
FREEZER WHIRLPOOL WZF34X16DW04 "Installed new control and thermistor, op test good"
Near University Heights, OH 44118
Jason N
Job Details: 04/20/2020
BIOW/MICROWAVE KITCHENAID KEMS309BSS00 "Installed oven control and console. Ran bake test to 350 degrees. Op test no good, no power to bake or broil elements. Power in to unit good at 242v. Found hi temp thermostat open. Unit needs thermostat.; ordrng 1 WP4449751 (thrmst-fix)"
Near Austinburg, OH 44010
Jeff M
Job Details: 04/20/2020
RANGE WHIRLPOOL WFE525S0HZ1 Installed new part unit tested good
Near Avon Lake, OH 44012
Corina B
Job Details: 04/20/2020
WASHER WHIRLPOOL WFW95HEDW0 "CC that the unit will not fill. Ran diag F8e3 overflow condition. Checked the pressure hose and drain hose, clear. Ohmed out the water valves 1300 ohms, out of range. Will need a new water valve."
Near South Amherst, OH 44001
Gabriel P
Job Details: 04/20/2020
RANGE WHIRLPOOL SF387LEGQ Found defective hinges and igniter was not lighting unplug unit and did few diagnostics with senior tech robert igniter start working and gave estimate on hinges customer will not fix
Near Geneva, OH 44041
Jeff M
Job Details: 04/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit tested good
Near Strongsville, OH 44136
David R
Job Details: 04/20/2020
RANGE KENMORE 790.963495 "Cc oven not working. Both bake and broil elements have resistance, 20 at outlet. Control not sending 240 down to elements. Spade connector going to left side of bake a little burnt, can splice and put a new one on. Ordering part.; ordrng 1 316557238 (clo
Near WARRENSVL HTS, OH 44122
Jason N
Job Details: 04/20/2020
REFRIGERATOR MAYTAG MRT118FFFZ05 "Cc unit too cold in freezerCustomer states ice is building up in freezer, thinks maybe it’s too cold.Found ice buildup on left side of freezer, running down from ice maker. Cycled ice maker, fill tube pushed too far back into back cover, water leaking do
Near Brecksville, OH 44141
Corey L.
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Installed fan, mis-interpreted noise origination, not coming from ff evap it’s the frz evap, frz evap frozen solid, ordering control; ordrng 1 W10843055 (cntrl-elec)"
Near Maple Heights, OH 44137
Dan H
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that oven is not lighting, confirmed, igniter is not glowing, igniter is receiving 120vac , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Cleveland, OH 44128
Dan H
Job Details: 04/20/2020
WASHER AMANA NTW4516FW2 "Customer complaint that unit is not starting, confirmed, diagnostics led on control is out, control is receiving 120vac , installed new control, op test good ; used 1 W11170317 (MUST RETURN**CORE*CNTRL-ELEC) from stock"
Near Strongsville, OH 44136
David R
Job Details: 04/20/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc of bake and convection bake not working properly. 240 coming from outlet. Bake element has resistance, 240 coming down from control. Broil has resistance and 240 coming from control. Temp sensor reads 1077 ohms at room temp. Put baking sheet pan insid
Near North Royalton, OH 44133
David R
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Cc temp in Ff is rising, block of ice on evap cover, customer unplugged, let it thaw out, and coming right back. Tested temp, FF ranging from 40 at the bottom 45 at the top. FZ temp is 0*, good. Tested resistance of thermistor, out of range. Replaced fro
Near Cleveland, OH 44118
Dan H
Job Details: 04/20/2020
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint that unit is not working and flashing multiple error codes, ran diagnostics found f1e1(internal error), f9e0(mis wired product), f2e1(stuck key), f2e0(disconnected keypad), and f8e0(upper fan speed too low) error codes, unit needs n
Near Rocky River, OH 44116
Corina B
Job Details: 04/20/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced the damper. Optest ok
Near Strongsville, OH 44149
David R
Job Details: 04/20/2020
RANGE WHIRLPOOL WFE710H0AH0 Replaced part. Tested bake at 350* good. Op test ok
Near Solon, OH 44139
Corey L.
Job Details: 04/20/2020
DISHWASHER KITCHENAID KDTM354DSS4 "Customer customer dw not operating tripped breaker right away after replacing tripped breaker at box, found triac on control failed and charred area, unit needs control; ordrng 1 W10854216 (cntrl-elec)"
Near Cleveland, OH 44104
Dan H
Job Details: 04/20/2020
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint that oven light flickers when you walk by oven, confirmed, found loose connection at control, secured connection, op test good"
Near South Euclid, OH 44121
Jason N
Job Details: 04/20/2020
RANGE GE JGBP33WEH3WW "Cc unit bake not workingRan bake test, ignitor not glowing, good power in at 121v. Unit needs bake ignitor. Replaced using obsolete truck stock (4342528) Ran bake test to 350, good flame. Op test good."
Near North Madison, OH 44057
Dan H
Job Details: 04/20/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Replaced water filter, op test good"
Near Strongsville, OH 44136
David R
Job Details: 04/20/2020
REFRIGERATOR GE GFSF2KEXABB "Cc not cooling. Temps in FF is 50, FZ is 45. Found clicking noise coming from back by compressor. Used compressor tester. Compressor is good, bad relay. Ordering parts out.; ordrng 1 WR08X10112 (ref relay) and 1 WR55X24064 (capacitor), used 1 SHIPPING (s
Near Lakewood, OH 44107
Corina B
Job Details: 04/20/2020
RANGE WHIRLPOOL JGR8855ADS CC that there is a smell of gas when using the oven. Found the igniter is at 2.73 ohms. Will need a new igniter.
Near Lakewood, OH 44107
Corina B
Job Details: 04/20/2020
DISHWASHER KITCHENAID KDFE104DWH5 Replaced the drain pump from t/s. Optest ok. ; used 1 WPW10348269 (PUMP-DRAIN) from stock
Near Lyndhurst, OH 44124
Corey L.
Job Details: 04/20/2020
WASHER MAYTAG MVWC415EW1 "Customer complaint washer not starting, confirmed ran diagnostics found f5e1 lid lock fault, found lock strike magnetized to lid preventing it from falling to enter lock, disconnected strike from lid, op test good; used 1 SENIORDISCOUNT (senior discount)
Near Madison Township, OH 44057
Jason N
Job Details: 04/20/2020
DISHWASHER KENMORE 665.14545N710 "Cc unit not drainingRan diagnostics, found codes 6-4 for float switch open. Ran wash test then cancel drain, drain pump lightly humming. Pulled drain pump. Found glass stuck in pump impeller. Removed and retested. Op test good, unit drains normally."
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/17/2020
DRYER KENMORE 110.6513241 Cc that the unit is not heating. Checked voltage 250V going to the unit. Found thermal cutoff was open. Replaced thermal cutoff out of truck stock surplus W10900067. Op test ok
Near Olmsted Falls, OH 44138
David R
Job Details: 04/17/2020
RANGE KITCHENAID KFGD500ESS03 "Cc top oven bake not working. Tested, found ignitor discolored and cracked. Replaced from t/s. Tested, good. Op test ok; used 1 12400035 (IGNITER) from stock"
Near Madison Township, OH 44057
Jason N
Job Details: 04/17/2020
DRYER FRIGIDAIRE FASE7073NW0 "Ccu it making grinding noise Confirmed grinding noise, possible object stuck in drum seal. Disassembled unit, found drill bit in front drum seal. Reassembled unit, ran op test, no abnormal noise present, op test good."
Near Brooklyn, OH 44144
Gabriel P
Job Details: 04/17/2020
RANGE MAYTAG MGR6600FZ1 Replaced trim vent. Op test ok
Near Lyndhurst, OH 44124
Corey L.
Job Details: 04/17/2020
WASHER WHIRLPOOL MHW5630HW0 "Customer complaint washer leaked during a clean washer cycle like a cup, ran quick way for 15 minutes, found evidence of water on frame in front of drain pump, unable to pin point where leak is coming from, tightened pump filter and bellow to tub adjustm
Near Strongsville, OH 44136
David R
Job Details: 04/17/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Parts not needed, brought back with me. Customer had new unit and new garbage disposal. Plug was not knocked out, corrected, tested, unit drained. Hose did not have clamp on it, advised customer to buy and put one on. Op test ok"
Near Mentor, OH 44060
Jason N
Job Details: 04/17/2020
RANGE JENN-AIR JGS8860BDP17 "Cc unit not maintaining temperature Customer states it’s not maintaining temps throughout bake cycle, and it makes a whoosh sound sometimes. Checked ignitor, found ignitor hanging away from burner tube, one of the screws was broken. Replaced mount screw.
Near Mentor, OH 44060
Corina B
Job Details: 04/17/2020
COOKTOP ELE WHIRLPOOL WFE525S0HV0 Replaced the cooktop. Cleaned the glass from the cooktop. Turned burners on. Optest ok.
Near Roaming Shores, OH 44084
Jeff M
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Evacuated the system remove the evaporator and filter soldered the new pieces and put the unit in a 30 inch vacuum held for 20 minutes tested good. Filled the machine with 5.5 ounces of Freon a frost pattern developed on the evaporator unit tested good I
Near Cleveland, OH 44112
Dan H
Job Details: 04/17/2020
DRYER WHIRLPOOL MEDB765FW0 "Installed new user interface , op test good"
Near South Euclid, OH 44121
Corey L.
Job Details: 04/17/2020
WALL OVEN FRIGIDAIRE FFGW2415QSB "Replaced overlay and control, started bake several times with burner igniting every time, op test good"
Near Lakewood, OH 44107
Gabriel P
Job Details: 04/17/2020
DISHWASHER KITCHENAID KDFE104DWH5 Cc that the unit still not draining. Found error code f8e2 pump drain mechanical friction took pump back out again check for any blockage it was clear put it into drain again wants put back together it drain but once it didn’t drain following service matt
Near Brecksville, OH 44141
David R
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc ceiling lights and FZ light not working. Turned unit off from breaker. Lights still not working. Placed module in FZ from t/s. All light works. Op test ok; used 1 W11205083 (MODULE) from stock
Near Cleveland, OH 44107
Dan H
Job Details: 04/17/2020
OTR MICROWAVE MAYTAG MMV1153BAW "Installed new magnetron , op test good"
Near Rocky River, OH 44116
Gabriel P
Job Details: 04/17/2020
DISHWASHER KITCHENAID KDFE104HBL0 "Replace tracks,opt test ok"
Near Valley View, OH 44125
Dan H
Job Details: 04/17/2020
RANGE WHIRLPOOL WFG320M0BS3 "Installed new control and igniter, op test good"
Near Brook Park, OH 44142
Corey L.
Job Details: 04/17/2020
REFRIGERATOR AMANA ABB2224BRW01 "Replaced damper, op test good"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 04/17/2020
DRYER MAYTAG MEDB835DW3 "Showed pop, customer complaint dryer top not on right, confirmed left side not on channel, corrected, op test good"
Near Parma, OH 44130
David R
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW5000DW1 "Cc unit wasn’t doing anything after it filled up. Arrived today and unit was on in the spin cycle. Canceled out, unplugged for 5 mins. Getting 120v from outlet. Plugged back in. No error codes, ran a diagnostics cycle. All components are working. Ran a m
Near Wickliffe, OH 44092
Jason N
Job Details: 04/17/2020
DRYER GE GTD65GBSJ3WS Installed drum belt. Op test good.
Near Aurora, OH 44202
Brian M
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRS526SIAH00 Installed housing Ran several cups to bleed system OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Lakewood, OH 44107
Gabriel P
Job Details: 04/17/2020
DRYER WHIRLPOOL GEQ8858HQ1 Cc that the unit is not heating. Checked the power 240V. Found wire to thermal on heating element nap broken also fuse open giving estimate they will not fix ; used 1 SHIPPING (shipping and handling) from stock
Near Brook Park, OH 44142
Corina B
Job Details: 04/17/2020
DISHWASHER MAYTAG MDB4949SHZ0 "CC that the unit does not clean. Ran diag 7-1 no heat, 6-1 low or no water, 6-4 float switch open. Found the pump and motor not running. When checking the power at the control, the connection not plugged into the control. Plugged the connection in. Optes
Near Avon, OH 44011
Gabriel P
Job Details: 04/17/2020
DRYER MAYTAG MEDB765FW0 Replaced lint screen. And housing op test ok
Near Brook Park, OH 44142
David R
Job Details: 04/17/2020
WASHER MAYTAG MHWE450WW01 "Cc of F21 error code, she already cleaned out drain pump trap. Still getting code and water not pumping all the way out. Checked resistance of pump, in range 15.8, getting 120 from control. Looked in hose that connects between drain pump and tub. Found a
Near North Ridgeville, OH 44039
David R
Job Details: 04/17/2020
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc of loud noise when starting unit up, doesn’t do it all the time. Customer did mention breaking glass a couple of weeks ago. Took drain pump and housing off, couldn’t find any debris, cleared out filter, made sure nothing was down there. Ran unit multi
Near Highland Heights, OH 44143
Jason N
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Cc unit freezer door still popping Checked freezer door again, could not get it to pop open this visit. Called wp techline, Marc, everything has been done to help, including slight tilt back on unit to help with gravity close. Gaskets are not the failure
Near North Madison, OH 44057
Jeff M
Job Details: 04/17/2020
DRYER WHIRLPOOL WED4850HW0 The push the start switch is not working if you hold the switch in just the right angle it will turn on. Needs a switch ; ordrng 1 WPW10446920 (switch-pts)
Near Warrensville Heights, OH 44128
Jason N
Job Details: 04/17/2020
WASHER GE GHWN4250D2WW "Cc unit making noise when agitating or spinningRan wash cycle, drive shaft noise when agitating. Unit needs drive tube assembly. Customer not repairing, estimate only."
Near Parma, OH 44134
Corina B
Job Details: 04/17/2020
WASHER MAYTAG MVWC565FW1 Replaced the control and latch. Brought core back for return. Ran a calibration. Started a rinse and spin. Optest ok.
Near Aurora, OH 44202
Brian M
Job Details: 04/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Installed inlet valve Ran test cycle OP Test Ok
Near Newburgh Heights, OH 44105
Gabriel P
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW4800XQ4 Found spring shocks not functioning correctly when push on basket it supposed to bounce back once but it bounce back 3 times need new ordering ; ordrng 1 W10780048 (suspension)
Near North Ridgeville, OH 44039
David R
Job Details: 04/17/2020
WASHER MAYTAG MHW5630HW0 "Customer was on phone with Lowe’s and messaging to get POP, they will email and if something is needed to contact them. Cc some clothes coming out with clear spots on them. Checked around gasket, checked back of drum, check on back of tub. Could not find
Near Auburn Township, OH 44023
Corey L.
Job Details: 04/17/2020
REFRIGERATOR JENN-AIR JFD2589KEP2 "Customer complaint frz not keeping ice cream frozen since moved to garage, temp was 10 in frz with only a pint of ice cream and some blueberries, advised to add a few more items to hold temp , advised the unit needs to in a temperature controlled environ
Near Huntsburg, OH 44046
Brian M
Job Details: 04/17/2020
COOKTOP GAS WHIRLPOOL WFG374LVS1 Went to install new part found wiring harness not properly wired and I can not swap wires around Needs another wire harness ordered ; ordrng 1 WPW10295998 (harns-wire)
Near Saybrook Township, OH 44004
Jeff M
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KFIV29PCMS03 I called whirlpool tl about this issue. I explain to them what’s going on after every time there’s a power outage the three-way valve starts rotating and fails to cool. I told him I have a three-way valve he told me do not replace it. We went through all
Near Solon, OH 44139
Jason N
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KSSO48QTX03 Installed ice auger motor. Ran ice dispense test. Op test good.
Near Aurora, OH 44202
Brian M
Job Details: 04/17/2020
WALL OVEN COMBO WHIRLPOOL WOC75EC0HS01 Cc unit keeps rebooting and resetting time From previous calls into whirlpool it is recommended for customer to connect unit to internet and wait for software update to remedy this issue Walked customer through WiFi set up and app his phone sai it was upd
Near Willoughby Hills, OH 44094
Jason N
Job Details: 04/17/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Cc unit door not staying closedCustomer states the unit will stop in mid cycle and have to be restarted, thinks door is not staying latched. Ran diagnostics, found code f2e1 for ui stuck key. Ran wash cycle, no issues found. Door sealing good, latching n
Near Mentor, OH 44060
Corina B
Job Details: 04/17/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ3 "Replaced the lamp and bulb. Optest ng. The light socket is getting 120 volts. Checked the lightbulb, good. Will need a new control. ; ordrng 1 W11182110 (cntrl-elec)"
Near Cleveland, OH 44108
Corina B
Job Details: 04/17/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "CC that the unit does not drain. Ran diag F8e2 Drain Motor Electrical Problem. Hit cancel unit drained. Ran a calibration. Started cycle several times, drain. Optest ok."
Near Willoughby, OH 44094
Corina B
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 "CC that the unit is not making ice. Ran step 56 e2 lost position. Ran step 57 harvesting not completed. Will need a new ice maker; ordrng 1 WPW10764668 (ice maker), used 1 SHIPPING (shipping and handling) from stock"