Service History 180

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Sheffield Lake, OH 44054

Angel

Job Details: 04/04/2023

"Cc that clean light is blinking. Confirmed cc, unit starts but than starts beeping. Unit is flashing and F9E1 error code for drain issue found that the garbage disposal is new and still had the drain cap on, removed it tested unit again opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5DHAXVB06

Near North Royalton, OH 44133

Marie V

Job Details: 04/04/2023

"Cc that the unit is not making ice. Confirmed, bin is empty and theres ice on the ice maker mold . Verify temp. Is on range. Also tried to cycle ice maker it failed. I found ice inside ice maker head. Ice maker is getting 110volts on the power cord but nothing showing on ice maker., ; ordrng 1 W11512149 (Ice maker)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS07

Near Strongsville, OH 44149

Gabriel P

Job Details: 04/04/2023

"Found fuse open replace from truck stock,opt test ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

MAYTAG DRYER

Model MGD7230HC0

Near Broadview Heights, OH 44147

Marie V

Job Details: 04/04/2023

Cc that the unit is not drying the clothes. Tested unit is heating up. Found that vent is clogged up. Showed cust. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Royalton, OH 44133

Marie V

Job Details: 04/04/2023

"Cc that the unit shakes a lot. Confirmed with a load of towels. Unit will need new suspension, also replaced belt from T/S. , but unit will need suspension . Also no error codes. ; ordrng 1 W11130362 (Suspension), used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HC3

Near Strongsville, OH 44136

Gabriel P

Job Details: 04/04/2023

Still squeaking and loud ordering gearcase leaking oil ordering part needed ; ordrng 1 W11449840 (Gearcase) and 1 WPW10006384 (Belt) and 1 W11550891 (Agitator) and 1 W10721967 (Cam) and 1 W11481722 (Shifter)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Fairview Park, OH 44126

Marie V

Job Details: 04/04/2023

Cc that unit is shaking while spinning. Confirmed. Leveled unit . Unit had a cycle when i arrived. Waited to finished the cycle. Op test okAlso answered cust questions.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Madison, OH 44057

Dan H

Job Details: 04/04/2023

"Customer complaint that unit is not starting, found power supply missing a leg of power, advised customer that they need an electrician to correct power supply"

We serviced a

FRIGIDAIRE GAS RANGE

Model FGFL79DSA

Near Madison, OH 44057

Dan H

Job Details: 04/04/2023

"Installed new igniter, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Strongsville, OH 44149

Gabriel P

Job Details: 04/04/2023

"Found heating element shorted ordering ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Elyria, OH 44035

Gabriel P

Job Details: 04/04/2023

"When starting unit it goes straight to spin and makes a loud grinding sound .I replace capacitor from t/s and still doing same thing ordering parts needed for repair but control out of stock office reach out customer for scheduling wants part are found opt test ok ; ordrng 1 W11026785 (Motor) and 1 W11643701 (Lower harness) and 1 W11627413 (Control), used 1 W11395618 (Capacitor) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44105

Manny

Job Details: 04/04/2023

"Cc that unit wont lock, verified and latch is broken m replace latch with surplus TS# W11513248, opt test ok; used 1 W11513248 ( Latch) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Fairview Park, OH 44126

Manny

Job Details: 04/04/2023

"Cc unit leaking verified and no codes, ran test cycle and no leaks, took panel off and found door insulation all the way down making contact with the tub therefore getting wet and leaking once saturated with water, placed insulation in the proper position and ran test cycle without the door panel and no leaks, advise customer to run a cycle and to keep the paper under the door and if he see any water leaks to give us a call. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Bay Village, OH 44140

Marie V

Job Details: 04/04/2023

"Cc that the unit is making a noise when is on final spin and does not spins. Ran diag found error codes F2E1 oversuds , F7E1 basket speed fault. Ran auto test unit is not agitating or spinning. Found capacitor with no UF. Replaced from T/S, ran another auto test. Unit agitated and spin. Op test ok; used 1 W11428524 (CAPACTIOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Independence, OH 44131

David R

Job Details: 04/04/2023

"Replaced slider, rotor, stator, clutch, gearcase. Ran diagnostics, calibration. Good. All normal sounds. All components working good. Customer has load going, good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS07

Near Seven Hills, OH 44131

David R

Job Details: 04/04/2023

"Cc vibration from FZ. Had video. Vibration when freezer fan is activated. Leveled legs first, then went into Fz, tightened all screws in area, moved the evap lines around a little to get away if they were touching the cover. Seems like vibration has stopped. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Willoughby, OH 44094

Corina B

Job Details: 04/04/2023

"CC that the water is leaking from the housing. Confirmed. Found the John guest fitting to the housing was not connecting. Reconnected the line. Tested ,no leaks. Opt test ok."

We serviced a

MAYTAG OTR MICROWAVE

Model MMV5208WW1

Near Chardon, OH 44024

Joe O

Job Details: 04/04/2023

"Cc: not heating properlyCustomer stated taking longer to heat then it use to. Placed 2 cups of 70 degree water in unit for 1 min. Monitored voltage(112v), wattage(1815 input). Unit is a 1000w output. Found temp after heating at 105 degrees. Tech sheet states temp should be between 101 and 107 degrees. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ01

Near Rocky River, OH 44116

Angel

Job Details: 04/04/2023

"Cc that she didnt know how to set temperatures. Verified and display was locked, so ai explained to her how to unlock the display and lock it also explained to her how to set the temps and set them to recommended for her opt test good."

We serviced a

KITCHENAID COMPACTOR

Model KUCC151DWH2

Near Painesville, OH 44077

Jason N

Job Details: 04/04/2023

"Cc unit stopped workingFound motor will not drive ram, only buzzing when compact button is pressed. Checked chain and drive pulley, both checked good. Checked motor, find motor covered in mouse nest, wiring and windings on motor have been chewed. Quoted customer drive motor replacement. Customer declined repair. Estimate only.; ordrng 1 W10439651 (Drive motor)"

We serviced a

FRIGIDAIRE WALL OVEN

Model FGMC2766UFC

Near Willoughby, OH 44094

Jason N

Job Details: 04/04/2023

Installed convect element and thermostat. Ran bake test to 350 degrees. Good preheat. Op test good.

We serviced a

AMANA RANGE

Model AGR5715QDW

Near Painesville, OH 44077

Dan H

Job Details: 04/04/2023

"Customer complaint that oven is not heating, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WP7432P136-60 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GTW330ASK0WW

Near Garrettsville, OH 44231

Brian M

Job Details: 04/04/2023

Cc unit not starting Unit in flood mode Reset unit Ran fill test OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Mentor, OH 44060

Jason N

Job Details: 04/04/2023

"Cc unit stopped cooling, compressor buzzing Customer stated compressor was buzzing then the unit powered off. Found no power to unit from receptacle, breaker was tripped. Unable to check amp draw on compressor, breaker trips when compressor goes to start. Compressor is locked, will need replaced. Sealed system parts and labor covered under KA 2-5 yr warranty. ; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Filter drier) and 1 TJAF1200 (1/4 tube extension)"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 04/04/2023

"Cc that the unit is not powering on. Confirmed, getting to board 120V, and from board to UI 15VDC. Led on UI is working and when pressing buttons is also working, but does not operates. Unit will need new panel .op test ok; ordrng 1 W11478523 (Panel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS04

Near Painesville, OH 44077

Dan H

Job Details: 04/04/2023

"Customer complaint that lights are not working and unit is not dispensing ice or water, confirmed, found deli drawer harness broken, unit needs new deli drawer harness; ordrng 1 W11170612 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Chagrin Falls, OH 44023

Corina B

Job Details: 04/04/2023

CC that the water is not working. Tested. Water is dispensing. Ice maker filled. Opt test ok.

We serviced a

GE WASHER

Model GTW330ASK0WW

Near Garrettsville, OH 44231

Brian M

Job Details: 04/04/2023

Cc unit not starting Unit in flood mode Reset unit Ran fill test OP Test Ok

We serviced a

GE RANGE

Model JGS968SEK1SS

Near Cleveland, OH 44113

Manny

Job Details: 04/04/2023

"Cc that the unit is taking long to ignite and that smells like gas, verified and unit smells like cleaning products, removed racks, oven bottom and flame spreader, ran bake at 350 and unit ignites after 10 to 20 seconds after the igniter starts to glow, ran bake multiple times and every time it came on within the time, and no gas smells, advise customer to avoid using cleaning products that have fumes or that leaves residue as this can cause chemical smell when the oven is working. Unit working as designed, opt test ok"

We serviced a

MAYTAG WASHER

Model MHW8630HC4

Near Newbury, OH 44065

Joe O

Job Details: 04/04/2023

"Cc: not running through cycle, err message, unit intermittently unresponsiveFound no stored error codes. Ran quick wash. Found excessive suds in unit. Cleared suds. Unit ran through cycle. Ran quick test cycle. Advised customer unit will attempt to remove suds if unit senses a suds issue. Could cause unit to stop mid cycle. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Mentor, OH 44060

Dan H

Job Details: 04/04/2023

"Installed new tub, op test good"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Oberlin, OH 44074

David R

Job Details: 04/04/2023

"Cc unit indicator light not turning off. Took off connections to burner, light still on. Shorted relay on control. Will need control and light ; ordrng 1 W11594156 (Control) and 1 7407P13660 (Light indicator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Olmsted Township, OH 44138

David R

Job Details: 04/04/2023

"Replaced UI, heater, thermistor. Ran diagnostics, good. All components working. Op Test Ok."

We serviced a

KITCHENAID RANGE

Model KOSC504ESS01

Near Olmsted Falls, OH 44138

David R

Job Details: 04/04/2023

"Cc rattling noise. As soon as you start a back, rattling coming from the blower motor. Ordering. ; schdld next appmnt for 4/7 FRI !"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Solon, OH 44139

Corina B

Job Details: 04/04/2023

"Replaced the lights and control. Checked the power supply, tight. Heated both oven, no flickering. Brought core back for return. Opt test ok."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model KHMS2056SSS2

Near Chagrin Falls, OH 44023

Corina B

Job Details: 04/04/2023

CC that the unit beeps. Confirmed. Will need a new door. ; ordrng 1 W10282802 (Door)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Diamond, OH 44412

Brian M

Job Details: 04/04/2023

"Cc unit just blinks when starting Verified, issue with door latch Inspected found loose wire Reconnected harness Ran test cycle OP Test Ok"

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ2

Near Lorain, OH 44055

Gabriel P

Job Details: 04/04/2023

Oil between door glass she wants clean advice her is not a functioning part defect, also took pictures of pop unit under one year warranty

We serviced a

MAYTAG DRYER

Model MGDX655DW2

Near Solon, OH 44139

Corina B

Job Details: 04/04/2023

CC that the unit is not drying well. Confirmed. Checked the outside vent blocked with lint. Removed the lint good airflow. Let unit run cycling on and off. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MDM02

Near Cleveland, OH 44106

Manny

Job Details: 04/04/2023

"Cc unit not making ice, verify and no ice or water in ice maker tray, ran harvest test and valve comes on and water makes it to the ice maker, reset power to the unit and advise customer to monitor the unit and if still no ice to give us a call back.; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GARF19XXYK00

Near Beachwood, OH 44122

Joe O

Job Details: 04/04/2023

"Cc: not cooling properlyFound temps in ff at 58 degrees, freezer at 2 degrees. Found ice build up on evap cover. Found evap fan not running. Fan motor receiving proper power. Found drain tube plugged. Needs evap fan motor and drain cleared. Cleared drain. Replaced evap fan motor. Advised to allow 24 hours for temps to adjust. Op test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near LaGrange, OH 44050

David R

Job Details: 04/03/2023

"Cc unit not turning on, had a power outage over there weekend. When plugging in, control indicator will come on, flash 1 sec on/ 1 sec off, activate drain pump and then indicator light will turn on. Power is good and does not drop. Called techline. Out range ohms from drain pump and control shorted and shutting down. Advised to replace main control and drain pump. ; ordrng 1 W11481108 (Control) and 1 W11396717 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW3

Near North Ridgeville, OH 44039

Angel

Job Details: 04/03/2023

"Cc that unit is squealing. Confirmed cc, tested unit and could hear the squeal. Took apart unit and found one of the rollers stiff, replaced rollers and idler pulley lubricated parts installed tested unit opt test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Willoughby, OH 44094

Joe O

Job Details: 04/03/2023

"Cc: not producing enough ice, temp concernsFound temps in ff section at 36 degrees, freezer at 3 degrees. Found 1/3 bin of ice. Cycled ice maker. Found ice maker sticking in cycle. Mold heater not heating. Needs ice maker; ordrng 1 5303918344 (ice maker assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Fairview Park, OH 44126

Manny

Job Details: 04/03/2023

"Cc unit not getting cold water, verified and ran test cycle valves activated but every time I got either hot or warm water, removed console and cold valve connector not all the way in the valve, pushed connector in and cold valve activated, ran test cycle and during valves activation I got cold water, advise customer to return a full cycle to make sure unit is ringing with cold wateropt test ok"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW10

Near Cleveland, OH 44103

Manny

Job Details: 04/03/2023

"Cc that unit is not cooling, verified and unit was unplugged, plugged in and unit not coming on, tookback cover off and found power cord harness disconnected from the connector, reconnected harness but unit didnt come on, checked voltage at the harness and good. Checked control and cooling was off turned cooling on and unit started and its getting a good frost pattern on evap, advise them to keep the unit plugged in at least for 24 hours."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Willoughby, OH 44094

Corina B

Job Details: 04/03/2023

Replaced the led light. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHK2336TF0

Near Garrettsville, OH 44231

Brian M

Job Details: 04/03/2023

"Cc unit still not functioning Found that new control allows evap fan, and other components to run Found condenser fan motor getting power now but not running, compressor inverter bad as well Used compressor tester to verify Needs fan and inverter ; ordrng 1 241577511 (Inverter) and 1 242018304 (Fan)"

We serviced a

MAYTAG DRYER

Model Medb765fw0

Near Garrettsville, OH 44231

Brian M

Job Details: 04/03/2023

Cc of noise Found blower wheel broken on motor shaft can not spin off will need to replace Motor wheel and housing ; ordrng 1 WPW10349492 (wheel) and 1 W10888146 (housing) and 1 WPW10508324 (motor-drve) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FBS02

Near Cleveland, OH 44102

Angel

Job Details: 04/03/2023

"Replaced rails, stops, ui and main board opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Eastlake, OH 44095

Corina B

Job Details: 04/03/2023

Replaced the control. Found the insulation blocking the return. Removed the insulation. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near North Olmsted, OH 44070

Gabriel P

Job Details: 04/03/2023

Replace gasket opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR206ESS00

Near Mentor, OH 44060

Dan H

Job Details: 04/03/2023

"Customer complaint that light are out, confirmed , found same led module out, Installed new led module, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Elyria, OH 44035

Marie V

Job Details: 04/03/2023

"Cc that when press pause unit keeps spinning, that sensor is not working and that the unit is not working properly. Ran diag, no error codes. Stared unit on normal amd showed cust how much water unit fills up with on normal. Explain how the water level works, also cc that unit is not spinning the clothes out all the way. Tested with the 3 towels cust provided. Is working properly. No issues found. Also that the unit is d,draining the water after she pause the unit leaves and comes back. Explain that after 10 min on pause unit will drain the water. Out. No ISSUES FOUND. OP TEST OK Called whirlpool tech line spoke to Andrew"

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ1

Near Ravenna, OH 44266

Brian M

Job Details: 04/03/2023

Cc unit not baking Found element open ; ordrng 1 W10779716 (elmnt-bake)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAB00

Near South Euclid, OH 44121

Corina B

Job Details: 04/03/2023

CC that the ice maker is not working. Confirmed jumped the ice maker not cycling. Replaced the ice maker. Tested. Opt test ok.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

SAMSUNG DRYER

Model DV422EWHDWR/AA

Near North Ridgeville, OH 44039

David R

Job Details: 04/03/2023

"Cc unit not heating. Unit already taken apart by customer. Found Heater open. Gave estimate for repair and putting unit back together. ; ordrng 1 DC97-14486D (Heater assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Wickliffe, OH 44092

Joe O

Job Details: 04/03/2023

"Cc: loud, intermittently wont run cycleFound mechanical friction on basket, bearings excessively loud. Belt squealing. Needs gear case and belt ; ordrng 1 W11449840 (Gear case) and 1 W11239857 (belt)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairview Park, OH 44126

Gabriel P

Job Details: 04/03/2023

"Replace inlet,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Shaker Heights, OH 44120

Manny

Job Details: 04/03/2023

"Cc unit not powering on, verified and not coming on, and no power on display, checked voltage at outlet and good, removed top panel to get to control since unit is locked up, checked control and no indicator LED, checked voltage coming in and good, unit needs main control replaced. Customer will contact wpl ordrng 1 W11419051 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42QVS10

Near Pepper Pike, OH 44124

Manny

Job Details: 04/03/2023

"Cc water taste weird, verified and found a little bit of mold buildup,customer said they started tasting like mold cleaned mold on dispenser, and advised customer and keeping it clean to avoid mold taste on water, and if the test still present to try replacing the filter, opt test ok"

We serviced a

GE REFRIGERATOR

Model CFE29TSDBSS

Near Madison, OH 44057

Jason N

Job Details: 04/03/2023

"Cc unit vibration noise Customer states they recently experienced a vibration noise for about 30 seconds within the unit. No other issues present, and noise has not returned, but the customer wants us to inspect the unit. Inspected unit fans, evaporator fans and condenser, compressor and ice maker. All are functioning properly, no abnormal noises at this time. Unit is cooling. Unable to find an issue or duplicate noise at this time."

We serviced a

MAYTAG REFRIGERATOR

Model MBB2256GES

Near Painesville, OH 44077

Jason N

Job Details: 04/03/2023

"Cc unit freezer stopped cooling Found both sections at room temperature, compressor is running, but is very hot. Found discharge line corroded in drain tray behind compressor, no gas left in system. Compressor will need cut out and discharge line replaced. ; ordrng 1 W10160407 (Compressor)"

We serviced a

GE STACK W/D

Model GUD27ESPM1DG

Near Mentor, OH 44060

Jason N

Job Details: 04/03/2023

"Cc unit washer not spinning out clothing and dryer taking too long to dryPulled front panel and inspected unit, found drive belt had come off pulleys, belt looked to have been slipping and melting before it came off. Unit will need drive belt replaced. Dryer operation test good, advised customer dryer unit is taking longer to dry due to the fact the washer is not spinning out clothing; ordrng 1 WE12X27300 (Belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Mentor, OH 44060

Jason N

Job Details: 04/03/2023

Cc unit freezer light and top lights are out Replaced freezer LED module using customer supplied. Illumination restored to entire unit. Op test good.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Ravenna, OH 44266

Brian M

Job Details: 04/03/2023

Cc lid not unlocking Found tub full of water Tilted unit water started to drain Move back it stops There is a short in the harness Got unit to drain but customers drain tube over fills customer needs plumber as well ; ordrng 1 W11568984 (Harness) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Warrensville Heights, OH 44128

Manny

Job Details: 04/03/2023

"Cc unit not working, ran diagnostics no codes, ran test cycle finished no issues, unit working as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Euclid, OH 44123

Joe O

Job Details: 04/03/2023

Cc: not coolingFound excessive noise from compressor. Compressor not running. Needs compressor kitCustomer showed pop; ordrng 1 W11370574 (Compressor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Richmond Heights, OH 44143

Joe O

Job Details: 04/03/2023

"Cc: leaking under unitFound slow leak from water valve. Needs water valveCould not find part on parts look up. Spoke with BJ, stated we will have to do a parts research request for single inlet valveOffice to contact with estimate"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mentor, OH 44060

Jason N

Job Details: 04/03/2023

Installed inner door panel. Swapped over strike receiver and glued gasket onto new panel. Door closing up tight and even. Advised customer to wait 24 hrs for adhesive to dry before using dryer. op test good.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Kent, OH 44240

Brian M

Job Details: 04/03/2023

"Cc unit not spinning Suspect hub damaged could not get washplate off with out damaging washplate seized to shaft Advised on gearcase replacement as well as hub and washplate ; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (washplate) and 1 W10528947 (HUB), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE DISHWASHER

Model PDWT380R10SS

Near Avon, OH 44011

David R

Job Details: 04/03/2023

"Replaced water valve and hose, clamp. Tested. Good. No water leaking. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Jason N

Job Details: 04/03/2023

"Cc unit not sensing Ran diagnostics, found fault code f5e3 for lid will not lock or unlock. Ran test cycle, verified lid is not locking. Checked power from j4 connector, good voltage at 117v. Possible that lid latch that was recently installed is faulty. Will reorder lid latch. ; ordrng 1 W11513248 (Lid latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Cleveland, OH 44135

David R

Job Details: 04/03/2023

"Cc unit leaking from left side underneath. Put on heavy duty, let run. Found SP, new design tub ring. Tub ring W10130806 is discontinued. SVC only."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Berea, OH 44017

Manny

Job Details: 04/03/2023

"Cc unit not cooling, verified and unit has power but compressor not starting, heard relay on control clicking but nothing checked powe to control and good, Checked power at compressor not good, unit needs main control; ordrng 1 W11446726 (Control)"

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Hiram, OH 44234

Brian M

Job Details: 04/03/2023

Cc of noise Found noise coming from icemaker in freezer section Needs ice maker ; ordrng 1 WR30X28682 (icemaker)

We serviced a

MAYTAG WASHER

Model n/a

Near Moreland Hills, OH 44022

Brian M

Job Details: 04/03/2023

Installed latch OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Cleveland, OH 44128

Corina B

Job Details: 04/03/2023

Replaced the timer. Tested. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Euclid, OH 44123

Corina B

Job Details: 04/03/2023

"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.24 oz r134a, unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL STACK W/D

Model Wgt4027hwo

Near Willoughby, OH 44094

Dan H

Job Details: 04/03/2023

"Customer complaint of squealing noise, confirmed, found idler pulley seizing, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HB07

Near Chardon, OH 44024

Dan H

Job Details: 04/03/2023

"Customer complaint that unit is not heating, placed bowl of water in unit and started for 1 minute, unit heated, repeated several times with same results, customer has video that shows display shutting off when unit is acting up, ordering new control; ordrng 1 W11552018 (Cntrl)"

We serviced a

GE REFRIGERATOR

Model Gfe29hmeees

Near Geneva, OH 44041

Dan H

Job Details: 04/03/2023

"Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 2 degrees, fresh food section evaporator fan is not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X26866 (Ff ev fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GFW550SSN1WW

Near Austinburg, OH 44010

Dan H

Job Details: 04/03/2023

"Customer complaint that unit is leaking from door, confirmed, installed new door boot, op test good ; O-emld tckt"

We serviced a

GE WASHER

Model GTW465ASN2WW

Near Ashtabula, OH 44004

Dan H

Job Details: 04/03/2023

"Customer complaint that unit is not spinning, ran drain and spin cycle, unit spins, unit completed spin cycle, started normal wash cycle, unit filled and began agitating, unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Willoughby, OH 44094

Jason N

Job Details: 04/03/2023

Cc unit left side panel needs replaced due to damageReplaced left side cabinet panel using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

FRIGIDAIRE RANGE

Model LFGH3051VFA

Near Wickliffe, OH 44092

Corina B

Job Details: 04/03/2023

"Replaced the orfice, burners and caps. Tested. No bubbles when testing the gas. Heated a pan of water, flame is good. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WET4027HW0

Near Ashtabula, OH 44004

Dan H

Job Details: 04/03/2023

"Customer complaint that unit is not draining, ran diagnostics found f8e1(long/no fill) error code, found valves closed, opened valves, started normal wash cycle, unit filled and began agitating, canceled , unit drained, ran drain and spin cycle, unit spins, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Middlefield, OH 44062

Brian M

Job Details: 04/03/2023

Installed control OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland Heights, OH 44106

Angel

Job Details: 04/03/2023

"Cc that unit has an F2E2 error code displaying. Confirmed cc, unit will need ui replaced, replaced ui and harness tested unit opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Elyria, OH 44035

Marie V

Job Details: 04/03/2023

"Cc that the unit is making a noise when spinning. Confirmed. Found cam broken. Unit will need new cam , belt and water valve, is making noise while filling. Tested unit after replaced all parts . Ran calibration. Op test ok; used 1 W10721967 (PULLEY), 1 WPW10006384 (BELT), and 1 W11210459 (VALVE) from stock"

We serviced a

KENMORE WASHER

Model 110.22352511

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 04/03/2023

"Ran diagnostic test all test pass and no errors code found also ran drain and spin and is good customer may had a possible off balance load explain how unit work and what to watch out for,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 04/03/2023

Diagnose unit and found the noise coming from motor damper valve and filter fine also ; ordrng 1 W11236851 (Diffuser)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW3

Near Sheffield Lake, OH 44054

Marie V

Job Details: 04/03/2023

"Cc that unit was shaking a lot and that is making a noise when tub hits the sides. Confirmed, found that one side did not had the pad for when unit shakes. Added one to the side od the unit, not making the noise. Tested unit vibrates a little. But explain cust that if clothes are off balance unit will shake a lot. Have to pause unit, waist for it to unlock and rearrange clothes. Unit is working properly. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Gates Mills, OH 44040

Joe O

Job Details: 04/03/2023

Installed led modules. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED6400SW0

Near Lakewood, OH 44107

Angel

Job Details: 04/03/2023

"Cc that unit is not heating. Confirmed cc, unit will not heat customer had back taking off already verified issue and found that the cut off was open and heating element is grounded. Will need heating element and cut off kit replaced. Gave customer estimate and decided to buy new. ; ordrng 1 WP8573069 (Heating element) and 1 W10169881 (Cut off kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Rocky River, OH 44116

Angel

Job Details: 04/03/2023

"Cc that valve for the steam is stripped. Confirmed cc, will need steam valve replaced.; ordrng 1 W11551760 (Pump assembly)"

We serviced a

MAYTAG VERTICAL FREEZER

Model MZF34X20DW00

Near Strongsville, OH 44149

Gabriel P

Job Details: 04/03/2023

"Steam all ice and replace thermister,opt test ok"

We serviced a

GE REFRIGERATOR

Model DFE28JSHCSS

Near Avon, OH 44011

Marie V

Job Details: 04/03/2023

"Cc that the unit is not cooling properly on fresh food section, is at 50*. Found evaporator was frozen . Unit will need new themristor , control and heater. Cust will fix. ; ordrng 1 WR55X10025 (Thermistor) and 1 WR51X10132 (Heater) and 1 WR55X38248 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Bay Village, OH 44140

Marie V

Job Details: 04/03/2023

"Cc that uNit does not works. Confirmed. Not getting proper voltage, tested on another outlet, unit stared working, put back at same outlet, ran auto test and diag, calibration. Unit runs good but can hear shifter and belt are loud. Stared a normal cycle. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Westlake, OH 44145

Marie V

Job Details: 04/03/2023

"Replaced dishwasher tub, had to uninstall from cabinet, use mat to cover floor. Tested unit on diagnostics, no errror codes. No leaks. Op test ok"

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