We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44105
Manny
Job Details: 06/01/2023
"Cc unit not completing cycle, ran diagnostics no cores ran quick was with a load of clothes customer put in, let the clothing get soaked and unit started washing then cancel cycle and ran drain and spin, unit working as designed, advise customer to make sure load is distributed evenly throughout the basket as the unit can get off balance and stop the cycle if it can self balance during the spin cycle. Unit working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ12
Near Cleveland, OH 44105
Manny
Job Details: 06/01/2023
"Cc unit no making ice, verify and icemaker not completing cycle and bail arm is in the on position but gets stuck if you try to turn the icemaker off, unit needs icemaker and pantry door.; ordrng 1 W11548540 (Ice maker) and 1 W10827015 (cover)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS02
Near Rocky River, OH 44116
Manny
Job Details: 06/01/2023
"Cc unit clumping in bin verified and everything check out, per service pointer replaced ice door gasket and door ice box seal, customer stated that the water paddle stays stuck when dispensing water, verified and unit need separator and paddles ; ordrng 2 W10828417 (gasket)s and 1 W10853440 (gasket) and 1 W11048097 (door-ice) and 1 W10792148 (pad) and 1 W10792149 (pad), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HW3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/01/2023
"Cc unit still not sensing properly Ran diagnostics found no stored errors Ran diagnostics test and test moisture sensors OP Test Ok Customer had items in dryer at arrival, mixed heavy load, some items dry and other is not fully dry Advised on usage, and when to use time dry instead Unit is functioning properly"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS0
Near Painesville, OH 44077
Jason N
Job Details: 05/31/2023
"Cc unit display shows error, unable to use unit Plugged in unit, ran diagnostics, found fault code f2e1 for shorted keypad. Ordering keypad control. ; ordrng 1 W10894098 (Keypad control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Strongsville, OH 44149
David R
Job Details: 05/31/2023
"Cc unit not cooling, was super hot and weird smell, she unplugged. Customer said both sections hot. Weird smell, smells like refrigerant leak. Checked evap in FZ, put soap and bubbles, good. Checked FF evap, unplugged fan. Heard a low piercing sound like a leak, put soap and bubbles over whole evap, leak at cabinet, bubble forming. Non repairable. Calling techline."
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPA00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/31/2023
"CC that the unit is not working. Confirmed. Found the drain pump, dead. Unplugged the unit from the drain pump, unit turns on. Will need a drain pump. Called FB, Cust is on a crawl space can do a gravity drain. Will need a plumber. Water is disconnected. Cust does not want to repair ; ordrng 1 W10825875 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Aurora, OH 44202
Brian M
Job Details: 05/31/2023
Cc unit not washing Ran test cycle wash pump not running going straight to drain Reset power Ran test cycle unit is functioning correctly at this time Advised to watch
We serviced a
KENMORE WASHER
Model 1105142511
Near Avon Lake, OH 44012
Angel
Job Details: 05/31/2023
"Cc that unit is not agitating correctly. Tested unit and it was agitating but it was not changing between agitation and spin as should looked underneath unit and found oil from gearcase making the came cam slip unit will need gearcase, belt, cam and actuator ; ordrng 1 W10913953 (Actuator) and 1 W11454741 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam)"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Maple Heights, OH 44137
Bill
Job Details: 05/31/2023
"Cc drum not turning, confirmed cc spun drum by hand no friction. Took unit apart, found belt was off but not broken. Found idler arm to be slightly bent out of true. Replaced idler pulley, put unit back together tested opt test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Solon, OH 44139
Corina B
Job Details: 05/31/2023
Replaced the adjuster. Opt test ok. Advised Cust to clean the filter every 1-2 months. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL214KSB00
Near Aurora, OH 44202
Brian M
Job Details: 05/31/2023
Installed control unit Powered up and compressor kicked in Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB02
Near Wickliffe, OH 44092
Jason N
Job Details: 05/31/2023
Installed ice container. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Euclid, OH 44132
Jason N
Job Details: 05/31/2023
"Cc unit long dry timesRan dryer op test, found very little airflow at vent outlet. Pulled vent tube and checked unit, low airflow from unit. Pulled unit blower housing and found lint mat buildup. Removed and reassembled. Retested unit, good airflow and heat. Advised customer on lint screen cleaning. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Solon, OH 44139
Corina B
Job Details: 05/31/2023
Replaced the gasket. The cover to the dispenser the tabs are bent. Will need a new cover. Cust can install. Opt test ok. ; ordrng 1 W11519867 (Cover)
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPSO
Near Streetsboro, OH 44241
Brian M
Job Details: 05/31/2023
"Found more than just skirt needing installed Found right hand hinge spring missing, the installer had forced a screw into the tub to mount it, and but another hole ontop of that If unit leaks its needs a tub replacementInstalled skirt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Bay Village, OH 44140
Marie V
Job Details: 05/31/2023
Cc that temp on the temperature gage is going up and down too much. Unit is set to 37* and 0*. Took temps fresh food was at 41* and freezer at -3*. Temperature are ok. Advice cust to use a cup with water and a thermometer inside. That will give the correct temp on the foot that is inside unit. As is today is working as designed. No food has gone bad. Op test ok
We serviced a
MAYTAG DRYER
Model MGD6630HW1
Near Ashtabula, OH 44004
Dan H
Job Details: 05/31/2023
"Installed new mov harness, op test good"
We serviced a
GE REFRIGERATOR
Model GFE26GMHFES
Near Chardon, OH 44024
Joe O
Job Details: 05/31/2023
"Installed tower kit, ice box fan and update module. Advised customer to monitor for 48 hours. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near Shaker Heights, OH 44122
Bill
Job Details: 05/31/2023
"Cc not cooling, verified by HV last visit. Replaced start device, and thermostat. Opt test good"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Shaker Heights, OH 44122
Bill
Job Details: 05/31/2023
"Cc noise and vibration during spin, confirmed cc could hear a small noise and vibration during diagnostic spin cycle. Noise coming from between the inner and outer drum. Ordered drum assembly, office to follow up with appointment. (Marcone out of stock.); ordrng 1 W11460604 (Drum assembly)"
We serviced a
FRIGIDAIRE RANGE
Model FGEF3035RFA
Near Avon Lake, OH 44012
Angel
Job Details: 05/31/2023
Customer replaced temp sensor himself tested unit and still doing the same thing temperatures are all over. Checked over wirings and temp sensor and its reading correctly also checked oven calibration to make sure it was good and it was so I tested the oven by preheating it to 350* and waited about 15mins to verify temps and it was around 346* and 355* so I explained to customer to try it out by preheating and waiting at least 15mins before inserting food to see how it works out for them if same issue persists they will need cintrol board which is the only thing that runs the oven. ; ordrng 1 5304510064 (Control) and 1 316419353 (Overlay)
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Avon Lake, OH 44012
Angel
Job Details: 05/31/2023
"Cc that unit was leaking and forming ice on bottom of freezer and ice keeps getting stuck on ice chute. Found ice bin is broken, plastic tab that holds where the auger motor spins as well and the outer flap to dispense ice is broken as well. Ordering parts and for the ice buildup found drain tube clogged cleared it out and steamed out ice.; ordrng 1 W11244434 (Ice bin) and 1 WPW10293212 (Chute) and 1 W11423781 (Grey)"
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Rocky River, OH 44116
Marie V
Job Details: 05/31/2023
"Cc that unit is not heating up. Confirmed, found cut off open. Will need cut off and thermostat ; ordrng 1 DC47-00016A (Thermal cut off) and 1 DC47-00018A (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW0
Near Maple Heights, OH 44137
Corina B
Job Details: 05/31/2023
"CC that the unit is. It getting hot enough. Confirmed. Found the vent going from. 4 to a 3 vent. Advised Cust that the vent needs to be 4 all the way. Will need to correct the vent. Checked airflow outside, good airflow."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Cleveland, OH 44134
David R
Job Details: 05/31/2023
"Replaced mag, cap, diode, transformer, main control, filter board. When unit popped, must of took out more components. Getting voltage off filter board but display not coming on and found some broken components. Ordering cover, filters, tstat, control panel and display. ; ordrng 2 8206230A (Filter)s and 1 W10533497 (Cover) and 1 W11040881 (Control panel) and 1 W11192682 (Display UI) and 1 W10864742 (Cavity t stat)"
We serviced a
KITCHENAID DISHWASHER
Model WDTA50SAKZ0
Near Cleveland, OH 44106
Jason N
Job Details: 05/31/2023
"Cc unit leaking water, fault code f8e4Found water in bottom drip tray. Emptied water from tray. Ran diagnostics, found codes f8e4 for overflow and fAe2 for vent wax motor electrical problem. Ran wash test for 10 minutes. No leaks found. Ran cancel drain. Reran wash cycle for an additional 15 minutes, no leaks found. Could not duplicate leak issue at this time. Customer stated this is the only time unit has had this issue. Advised customer to monitor."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Cleveland, OH 44105
Corina B
Job Details: 05/31/2023
"Replaced the control, sensor and gasket. Heated oven. Opt test ok."
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Beachwood, OH 44122
Corina B
Job Details: 05/31/2023
"CC that the upper convect fan does not work and there is a smell. Turned the oven on, the upper on convection. And lower to a normal bake. The convection fan is on. Advised cust the fan turns off when opening the door. The smell is due to the unit being new and the oils need to be burned off. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC400XW4
Near Westlake, OH 44145
Bill
Job Details: 05/31/2023
"Cc noise during operation, confirmed cc ran diagnostics auto test could hear some of the described noise, ran a rinse and spin cycle. Cam was slipping and Gearcase was howling, leaned unit up to find gear oil in the belt case. Needs new gear case and cam, gave customer estimate. Customer chose not to continue repairs at this time.; ordrng 1 W11454372 (Gear case) and 1 W10721967 (Cam) and 1 WPW10553968 (Wash plate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS09
Near Beachwood, OH 44122
Corina B
Job Details: 05/31/2023
CC that the ice maker is not working. Confirmed. Fz 23 ff 43. Cust did remove food before arrival. Ice maker is not cycled. Will need an ice maker. Replaced the ice maker from t/s. Opt test ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ01
Near Ravenna, OH 44266
Brian M
Job Details: 05/31/2023
Cc no Ice Found fill tube frozen Cleared up Ran test harvest OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Strongsville, OH 44149
David R
Job Details: 05/31/2023
"Cc she put a rug in, unit was off balanced and stopped working and didnt go through cycle. Found basket speed fault, off balance error code. Found stripped washplate and hub. Will need a new hub and washplate. do not order parts.; ordrng 1 W10528947 (Hub) and 1 W10752283 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG VERTICAL FREEZER
Model MZF34X20DW00
Near Strongsville, OH 44149
David R
Job Details: 05/31/2023
"Cc unit is doing the same thing even after tech fixed. Took pic, ice frost over evap. Tested heater, 33 ohms. Fan is good. No voltage to heater. Ordering control and harness, thermistor is warranted and labor warranty. ; ordrng 1 W11382527 (Control) and 1 W11244436 (Harness) and 1 WPW10383615 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model A8TXNWFBBOO
Near Atwater, OH 44201
Brian M
Job Details: 05/31/2023
Installed fan OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Brook Park, OH 44142
Angel
Job Details: 05/31/2023
"Discharged unit replaced compressor, drier and evaporator tested unit for leaks with nitrogen to make sure before recharging unit passed could not detect any leaks put unit into a 30 vacuum waited about ten minutes and it held and recharged unit with 2.40oz of R600a recommended customer to wait at least 24hrs for proper cooling opt test good."
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Cleveland, OH 44113
Marie V
Job Details: 05/31/2023
"Replaced pump and control. Tested unit, no codes. Op test okBrought core for return"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL3
Near Huntsburg, OH 44046
Joe O
Job Details: 05/31/2023
Installed tub. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44108
Marie V
Job Details: 05/31/2023
"Cc of unit leaking from bottom . Confirmed, found nut missing from thirth rack . Ordering. ; ordrng 4 W11545286s"
We serviced a
JENN-AIR REFRIGERATOR
Model JCB2282KTB
Near Beachwood, OH 44122
Jason N
Job Details: 05/31/2023
"Cc unit ice maker not workingCustomer stated ice maker will routinely stop cycling and not produce ice. Found no ice in ice maker mold. Ran manual harvest test, jumping t to h. Ice maker did index and fill mold with water. Older ice maker may have intermittent cycling issue, quoted ice maker replacement. Customer declined, will consider repair. Estimate only at this time. ; ordrng 1 D7824706Q (Ice maker) and 1 WPD7813010 (Harness)"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Shaker Heights, OH 44120
Marie V
Job Details: 05/31/2023
"Cc that the unit is not finishing the cycle it will stay at 2 min but wull not stop. Ran diag found error code F5E2 lock error, ran auto test pass. Explain cust that if having an off balance load unit will not spin at high speed. Clothes need to be leveled in order for washer to continue to finish the cycle. Because unit keeps showing error code of latch, i would recommend replacing. But as is today unit is working properly. ; ordrng 1 W11565030 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC400EWH00
Near Cleveland Heights, OH 44106
Marie V
Job Details: 05/31/2023
"Cc of water pressure and ice maker. Confirmed, took temps all in range . Found ice maker stuck. Replaced and filter needs to be replaced, when use bypass water pressure is perfect. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Parma, OH 44129
Marie V
Job Details: 05/31/2023
"Cc that someone replaced control and latc and unit still not working, it will not change cycles when turning knob. Confirmed, ran diag found error code f5e1 lid lock fault. Gave estimate. Cust will install themselves. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Brook Park, OH 44142
Marie V
Job Details: 05/31/2023
"Cc that unit will not dispense ice. Confirmed, found motor stuck will not move. Will need new.; ordrng 1 W11671282 (Motor) and 1 WPW10169511 (Coupling)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mayfield Heights, OH 44124
Bill
Job Details: 05/31/2023
"Cc unit not responding, confirmed cc at first visit. Changed Ui, control board, and rack wheel. Tested unit opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 05/31/2023
CC that the unit locked and would not do anything. Ran diag no codes. Ran a co test. Replaced the door lock and pressure switch. Ran a rinse and spin. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Diamond, OH 44412
Brian M
Job Details: 05/31/2023
"Installed harness Ran spin test unit still going to oob Called Whirlpool, recommends shifter replacement and possibly another controlReplace shifter first, run a dls calibration ; ordrng 1 W11624938 (Control) and 1 W11481722 (Shifter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs315sdhz08
Near Strongsville, OH 44136
David R
Job Details: 05/31/2023
"Called whirlpool tech-line Went over symptoms customer is having. Unit front display will not let customer get ice or water, customer also said lights will not go on. Cannot find any lose wires. Already replaced controls and FZ door switch. Techline said to look at replacing FF door switch and have customer monitor. ; ordrng 1 W11123941 (FF door switch)"
We serviced a
GE DRYER
Model PTD60EBSR1WS
Near Columbia Station, OH 44028
David R
Job Details: 05/31/2023
"Cc unit not heating. Checked power, 240, good. Found heater connection and wires burned. All other heater fuses are good. Will need new heater, will need to splice and replace wire as well. Customer paid svc, do not order parts.; ordrng 1 WE11X21156 (Heater assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GCO
Near Hiram, OH 44234
Brian M
Job Details: 05/31/2023
Cc of noise could not duplicate but suspected issue with slider Found slider damaged Replaced using truck stock Advised to watch ; used 1 W10734521 (SLIDER) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Ridgeville, OH 44039
Angel
Job Details: 05/31/2023
"Cc that unit is making a grinding noise. Tested unit in diagnostics and it wouldnt do anything so i looked underneath and shield was full of oil unit will need belt, cam, actuator and gearcase. Gave customer estimate decided to buy new; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Westlake, OH 44145
Marie V
Job Details: 05/31/2023
Replaced all 3 spray arm and drain pump. Tested unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ02
Near Ashtabula, OH 44004
Dan H
Job Details: 05/31/2023
"Installed new valve , op test good"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Ashtabula, OH 44004
Dan H
Job Details: 05/31/2023
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, valves are good, unit spins, unit is operating as designed1"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Ashtabula, OH 44004
Dan H
Job Details: 05/31/2023
"Customer complaint that unit is not draining, ran drain and spin cycle, lid locked, unit spun, drain pump started, unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Ashtabula, OH 44004
Dan H
Job Details: 05/31/2023
"Customer complaint that unit does not spin, ran diagnostics found f8e1(long/no fill) error code, valves are good, unit spins, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Ashtabula, OH 44004
Dan H
Job Details: 05/31/2023
"Customer complaint that control panel is peeling and unit is not working, unit flashing an fa error code, no buttons are working, unit needs new console and user interface , customer does not want repair at this time; ordrng 1 W11413964 (Console) and 1 W11414079 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ashtabula, OH 44004
Dan H
Job Details: 05/31/2023
"Installed new hub, op test good"
We serviced a
GE REFRIGERATOR
Model PSS26LSRBSS
Near Willoughby, OH 44094
Dan H
Job Details: 05/31/2023
"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor and filter drier , customer does not want repair; ordrng 1 WPW10143759 (Drier) and 1 WR87X20798 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36MDX00
Near Chardon, OH 44024
Joe O
Job Details: 05/31/2023
"Cc: not coolingFound unit has tap on process stub. Only frosting on cap tube. Unit pulling .6 amps. Needs compressor, heat exchanger, evaporator, drain pan heater. Pan heater discontinued. ; ordrng 1 WPW10122127 (evaporator) and 1 2002992 (Pan heater(discontinued)) and 1 WP2003001 (exchanger) and 1 W10309990 (compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKT0
Near Lyndhurst, OH 44124
Joe O
Job Details: 05/31/2023
"Cc: not washing properly, tab sticking out under counterFound mounting tab has no screw holding unit in place. Found sump pulsating upon start up then not washing, just humming. Found unit receiving proper power. Needs sump assembly; ordrng 1 W11460945 (Sump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Mentor, OH 44060
Dan H
Job Details: 05/31/2023
"Customer complaint that unit runs a lot, fresh food section temperature at 41 degrees, freezer section temperature at-4 degrees, advised customer that unit ripening more is normal, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Beachwood, OH 44122
Jason N
Job Details: 05/31/2023
"Cc unit ice maker made too much iceCustomer stated the ice maker made too much ice and it fell up of the container, she stated ice maker does not have a shut off wire. Advised customer that she does not have this style ice maker and this ice maker has an automatic ice sensing arm. Ran ice maker cycle test, stopped sensing arm and arm retracted and did not continue cycle. Tested again, and same result. Ran cycle through all the way, ice maker cycled and filled mold with water. Ice maker is working as designed, no issue found. Advised customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C4EYB02
Near Highland Heights, OH 44143
Jason N
Job Details: 05/31/2023
Cc unit leaking from underneathCustomer stated he shut the main water supply off to the unit and the leak went away. Pulled unit out and turned water supply on. Found drip from inlet/isolation valve. Quoted customer valve replacement. ; ordrng 1 WPW10238100 (Inlet valve)
We serviced a
WHIRLPOOL WASHER
Model LSQ9560PW2
Near Euclid, OH 44117
Joe O
Job Details: 05/31/2023
"Cc: not spinning, or drainingFound manually engaging lid switch unit will drain. Needs lid switch; ordrng 1 8318084 (lid switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 05/31/2023
"Customer complaint that unit is not dispensing ice, confirmed, found auger motor not running, motor is receiving 120vac, unit needs new auger motor ; ordrng 1 W11671282 (Motor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Cleveland, OH 44143
Jason N
Job Details: 05/31/2023
Cc unit fault code f8e4Checked drip tray under unit. Found some water in tray which is tripping the float switch. Emptied water and reinstalled drip tray. Ran wash test for 15 minutes. No leaks or overflow situations found. Could not duplicate issue at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Fairport Harbor, OH 44077
Dan H
Job Details: 05/31/2023
"Installed new freezer section door, new water line is smaller than original, installed guest fitting, op test good ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Elyria, OH 44035
David R
Job Details: 05/31/2023
"Replaced wash motor pump. Ran diagnostics, good. All components working, heater came on at end. Ran a normal cycle. Good. Cancelled. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Garrettsville, OH 44231
Brian M
Job Details: 05/31/2023
"Cc unit will not spin Found tub hub damaged 1 screw stripped in hub had to notch it, removed hub Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock"
We serviced a
GE MICROWAVE
Model PVM9195SF1SS
Near Mayfield Heights, OH 44124
Corina B
Job Details: 05/31/2023
"CC that the unit is not heating. Confirmed. Amp drawl .85 amps. Checked the door switches, good. Will need a control. Customer does not want to repair ; ordrng 1 WB56X20629 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Willoughby, OH 44094
Jason N
Job Details: 05/31/2023
"Cc unit making rattling noise after running for a whileRan dryer op test. After 10 minutes, unit started making the noise in question. Pulled front panel and found blower wheel cracked. Replaced blower wheel using misc. truck stock part. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 WP697772 (Wheel) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Euclid, OH 44119
Joe O
Job Details: 05/31/2023
"Installed igniter, tested. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Eastlake, OH 44095
Joe O
Job Details: 05/31/2023
Installed damper. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44110
Bill
Job Details: 05/31/2023
"Cc unit wont spin, confirmed cc. Found unit stuck in final spin cycle, with standing water. Could hear pump but no water discharge, pulled pump found clothing stuck in discharge port of tub. Removed item reassemble pump, tested unit. Opt test good."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model 106.51792411
Near Olmsted Township, OH 44138
Angel
Job Details: 05/31/2023
"Cc that unit was not cooling properly in ff section and freezer was frosting up. Verified and evaporator is frosting up causing the issue, checked heater and it started good will need harness with bimetal and control board. Gave customer estimate and decided not to continue with repair; ordrng 1 WPW10366605 (Control) and 1 W11225843 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Madison, OH 44057
Jason N
Job Details: 05/30/2023
"Cc unit dispense lever falls down/sticks.Found dispense lever has no tension. Found spring had come off lever arm, looks to have broken off the end of the arm. Unit will need dispense module replaced. ; ordrng 1 242270106 (Module(dispense))"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FVMS04
Near Independence, OH 44131
Bill
Job Details: 05/30/2023
"Cc ice build up in bottom of freezer, confirmed cc. Took back panel off in freezer, good frost pattern. Tried to run a cup of hot water down drain, drain was clogged. Shot a blast of steam through it using steamer, cleared clog. Tested with water again opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM
Near Orwell, OH 44076
Brian M
Job Details: 05/30/2023
"Cc no Ice or dispenser Found wires in bottom hinge damaged Needs door ; ordrng 1 LW10691266 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.13893K800
Near Painesville, OH 44077
Jason N
Job Details: 05/30/2023
Installed console control. Ran wash test for 10 minutes. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Columbia Station, OH 44028
Marie V
Job Details: 05/30/2023
"Cc that unit is not working. Confirmed, found unit not agitating properly, slider is broken . Will need agitator, gearcase slider and rotor. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator)"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Willoughby Hills, OH 44094
Corina B
Job Details: 05/30/2023
"Replaced the Gearcase, slide and washplate. Ran a calibration. Started a quick wash. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Lorain, OH 44053
Angel
Job Details: 05/30/2023
Replaced oven door seal tested unit by preheating oven to 350* opt test good.
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Mantua, OH 44255
Brian M
Job Details: 05/30/2023
Cc unit will not start Found strike damaged Replaced using stock OP Test Ok ; used 1 W11457841 (Strike) from stock
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW08
Near Rocky River, OH 44116
Marie V
Job Details: 05/30/2023
"Replaced turn table motor, tested it a few times. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HC1
Near Elyria, OH 44035
Angel
Job Details: 05/30/2023
"Cc that unit had a wrench on display and would not let her get the clothes out because it was locked. Unit was unplugged, plugged in unit to test and display was locked not letting the customer do anything. So I showed her how to unlock the screen and ran a test cycle to make sure everything was working properly and it was also ran a quick cycle unit passed and worked as should opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36MDX00
Near Chardon, OH 44024
Joe O
Job Details: 05/30/2023
Installed defrost time. Defrost timer running. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Walton Hills, OH 44146
Bill
Job Details: 05/30/2023
"Cc door alarm keeps coming on, verified cc at last visit. Changed door switch in ff section, opt test good."
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Wellington, OH 44090
Angel
Job Details: 05/30/2023
"Cc that unit was squealing again. Confirmed cc idler pulley was squealing again. replaced rollers idler pulley made sure to lube everything up properly tested unit opt test good. Recommended customer not to overload dryer."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET20DMXAN00
Near Solon, OH 44139
Bill
Job Details: 05/30/2023
"Cc freezer not cooling like it should. Confirmed cc at last visit, changed evap fan and bi metal. Opt test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Solon, OH 44139
Bill
Job Details: 05/30/2023
"cc freezer not getting cold, confirmed cc temps in freezer 18 deg temps in ff 33, cross checked temps with inferred thermometer to temps being displayed. Ran diagnostics found defrost thermistor op circuit. No other faults found. Ordered thermistor, scheduled follow up for 6/1; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Ravenna, OH 44266
Brian M
Job Details: 05/30/2023
Installed cutoff sensor and igniter OP Test Ok
We serviced a
KENMORE WALL OVER ELE
Model 790.42003605
Near Gates Mills, OH 44040
Corina B
Job Details: 05/30/2023
Replaced the control and switch. Programmed the control. Tested the oven. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Wellington, OH 44090
Angel
Job Details: 05/30/2023
Cc that unit was making a grinding noise when washing. Ran diagnostics and tried doing a agitation and sounded normal than tried a spin and sounded normal as well. Looked underneath unit snd found pulley was rubbing on shield causing it to make loud noise. Explained to customer about overloading but they werent satisfied so I ran a rinse/spin with a comforter to test unit and it passed as should with no grinding noises recommended them not to overload washer they were not happy but I explained to them to keep unit from damaging or having similar issues opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Gates Mills, OH 44040
Jason N
Job Details: 05/30/2023
"Cc unit ice maker damaged Found stripper plate on ice maker with a broken tab on right side, customer stated its causing the ice cubes to jam inside due to the fact the stripper plate is twisting. Relaxed ice maker using customer supplied pre Id part. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Chagrin Falls, OH 44022
Joe O
Job Details: 05/30/2023
"Cc: not making ice, not dispensing waterFound valve is kicking on when trying to get water. Disconnected water supply. Found unit is getting water. Needs water valves; ordrng 1 W11512399 (Valve-inlet) and 1 WPW10341320 (valve-inlt)"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Lakewood, OH 44107
Marie V
Job Details: 05/30/2023
Only received 1 set of wheel racks. Will need the other 3 as well. Also replaced cover and ran unit. Motor is making a funny noise. Cust have a new motor from previous visit. Will replace when come back.; ordrng 3 W10195416V (Wheel)s
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bedford, OH 44146
Corina B
Job Details: 05/30/2023
Replaced the drain pump and control. Ran a calibration. Started a drain and spin. Opt test ok. Brought core back for return
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Westlake, OH 44145
Angel
Job Details: 05/30/2023
"Cc that her freezer has not been cooling as should. Verified temperature and freezer was at 23* but it was in defrost mode and ff section was at 45*. Took apart freezer to get to evaporator and waited a while since when I took off the cover the unit had just started from a defrost, waited about 15mins to see the frost pattern and it only had top with frost couldnt use nitrogen because theyre using it to at least keep stuff cold and some stuff frozen will be ordering compressor, evaporator and drier.; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator)"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/30/2023
"Cc unit not workingFound unit will not power on, checked voltage from gfci outlet, 0v. GFCI will not reset. Plugged unit into another outlet, able to power on and run diagnostics. No codes stored, ran auto test cycle, all functions passed. Found coin slide is not able to be pushed in with coins in designated slots. Checked coin box mechanism. Found loose screw interfering with slide. Tightened screw. Coin slide now working. Started unit with coins. Unit powered on and started into cycle. Advised customer they will need an electrician to replace outlet or investigate power loss at outlet. Op test good."