Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7712 customer reviews

Corina B.

Corina B.

DISHWASHER WHIRLPOOL MDBH949PAM4 "CC that the unit is leaking. Unit is not secured into place. Advised cust to secure the dishwasher for the tub twists and the door will not close properly. Removed the door and found water leaking from the vent. Will need a new vent assembly. Called SM to order parts. ; ordrng 1 WP8269259 (gasket 3042) and 1 WPW10329609 (vent 4345), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 57th St, Cleveland, OH 44102
Dan H.

Dan H.

DRYER MAYTAG MDG8400AWW "Customer complaint that unit made a popping sound when unit started and then was running too hot, started normal dry cycle, heater range is normal for high,medium and low heat settings, unit is operating as designed , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"

Near Park Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "recovered refrigerant, installed evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; used 1 TJAF1200, 1 W10890099, 1 W10890121, and 1 W10890131 from stock"

Near Woodsdale Ln, Solon, OH 44139
Dan H.

Dan H.

RANGE WHIRLPOOL WFE515S0ES1 "Installed new hinges and receivers , op test good"

Near Northfield Rd, Maple Heights, OH 44137
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint ice build up in frz, found drain pan full of ice, cleared ice, drain pan was level, needed a slight taper toward drain, left side leveler foot missing unit leaning toward slightly, unit needs foot; ordrng 1 WPW10141622 (FOOT)"

Near Westhaven Ln, Rocky River, OH 44116
Dan H.

Dan H.

WALL OVEN KITCHENAID KEBS109BBL00 "Customer complaint that unit stopped working after self clean, found thermal fuse open, installed new thermal fuse, op test good ; used 1 WPW10545255 (FUSE-THRML) from stock"

Near Carroll Blvd, University Heights, OH 44118
Brian M.

Brian M.

DRYER MAYTAG MDG308DAWW Cc of no heat Found unit getting proper power Valve coils not opening properly Replaced coils from truck stock Ran test cycle OP TEST OK ; used 1 279834 (COIL2245) from stock

Near Glendon Rd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed new part unit op tested good

Near E 209th St, Euclid, OH 44119
Jeff M.

Jeff M.

RANGE WHIRLPOOL MGR7662WS The unit ignited for me 10x with out fail op tested good

Near Algonquin Rd, Euclid, OH 44117
Robert A.

Robert A.

REFRIGERATOR AMANA AFB2534FES "Found evap frozen, heater and bimetal good, needs control; ordrng 1 WPW10503278 (JAZZ BD15220), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Thistle Ln, Novelty, OH 44072
Brian M.

Brian M.

DRYER MAYTAG MEDB765FW0 7723413576 called whirlpool They had me Check wire harness for continuity wire harness checked fine They want a lead tech to be scheduled and verify issues Please schedule with Sr tech ; schdld next appmnt for 11/26 MON !

Near Leroy Center Rd, Painesville, OH 44077
Corey L.

Corey L.

DRYER WHIRLPOOL WED49STBW0 "Customer complaint dryer won’t start, confirmed, found thermostat open, replaced with ts, op test good; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Chalfant Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

RANGE WHIRLPOOL WEE730H0DS0 "318. CC that the cooling is not working, will need a new cooling fan. Replaced the fan from t/s. Optest ok. ; used 1 W11107275 (FAN-BLWR 10360 ) from stock"

Near Detroit Ave, Cleveland, OH 44113
Corina B.

Corina B.

RANGE AMANA AGR5330BAS3 Replaced the gasket. Optest ok.

Near E 74th St, Cleveland, OH 44103
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT710PAYM5 "Customer complaint that unit is not cleaning or drying the dishes, started normal wash cycle with upright glasses in racks, unit filled and began washing, incoming water temperature at 64 degrees , glasses filled, ran diagnostics found 7-1(heater fault) error code, unit ran test cycle, heater is not working, found heating element open, unit needs new heating element, customer does not want repair at this time ; ordrng 1 W10518394 (heater 43.42), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pettibone Rd, Chagrin Falls, OH 44023
David R.

David R.

RANGE WHIRLPOOL WFG505M0BS3 Replaced door. Op test ok.

Near Euclid St, Elyria, OH 44035
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 Checked water filter to make sure was all the way pushed it and correct. Customer wasn’t pushing both buttons to reset water filter. Advise to hold down light and ice type for 3 seconds to reset. Op test ok.

Near Ryan Ct, Elyria, OH 44035
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM404ESS3 "Customer complaint that spray arm is not moving, found spray arm not mounted to sump assembly, mounted spray arm, spray arm not moving, found no power to spray arm motor, unit needs new control ; ordrng 1 W10854228 (cntrl-elec)"

Near Old Farm Rd, Moreland Hills, OH 44022
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEC310S0FW0 "Replace parts opt test ok,turn it on to make sure is heating test ok"

Near Terra Ln, Amherst, OH 44001
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MBF2258FEZ01 "Raise door watch icemaker cycling fills opt test ok,found door not pushing switch all the way thats why it wasn’t cycling"

Near Greenlawn Ave, Amherst, OH 44001
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED5VHEXVQ07 "Customer complaint that unit is not dispensing water, confirmed, found tabs that hold switch in place broken, unit needs new mounting bracket; ordrng 1 WP2180226 (bracket)"

Near Stoer Rd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL NTW4516FW2 Replace parts ran calibration and auto test opt test ok

Near W River Rd N, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint that upper freezer section drawer will not pull out, found upper drawer tracks broken on both sides, unit needs new tracks; ordrng 1 WPW10516602 (slide rail (rht frz)) and 1 WPW10516603 (slide rail (lft frz))"

Near Milton Rd, University Heights, OH 44118
Brian B.

Brian B.

WASHER MAYTAG MVWX600XW0 "CC that machine doesn’t finish cycle. Ran diag, F7E1, basket speed fault, and f1e2, motor control fault. Will need new main control. Will give est. customer does not want to repair, do not order part. Paid sc."

Near Parkwood Rd, Lakewood, OH 44107
Brian B.

Brian B.

WASHER MAYTAG MHWC7500YW0 CC that machine did not spin clothes dry. Ran a rinse and spin with small load. Water drained out and machine went into balance routine as designed . Load did eventually balance and machine went into high spin. Balance function is working properly. Advised customer that too small a load or 1 heavier item in load and machine might not be able to balance. Machine is designed to do this. All functions normal. No charge to customer.

Near Beachwood Dr, Rocky River, OH 44116
Brian B.

Brian B.

WASHER WHIRLPOOL WTW8900BC0 "CC of not spinning and f51 code. Ran diag and verified f51 code. This is rps sensor or speed failure. Checked lower components, found rotor bolt had come loose, and rotor was loose. Reinstalled rotor using locktite on threads. Ran test cycle. Op test ok."

Near Sperrys Forge Trail, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 The compressor looks like it was dropped. N of the tubes was damaged and oil leaked out reorder part; ordrng 1 W10507884 (compressor)

Near E 221st St, Euclid, OH 44117
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Not making ice. Checked temps, 6 freezer, 38ff, 8 icebox.. Removed aftermarket filter that was stuck in filter head. Ran Icemaker diag and cycled and filled Icemaker. Icemaker and optics all checked good. Advised customer to buy a whirl approved filter and then if not making ice , to call us back. Also, customer has plastic waterline connected to unit. Advised that whirl recommends either copper or braided flexline and that plastic is a flood hazard."

Near Bradley Rd, Bay Village, OH 44140
Brian B.

Brian B.

DRYER MAYTAG LDE8404ACE "Removed drum, replaced belt and idler pulley. Lubricated drum rollers. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bounty Way, Avon Lake, OH 44012
Dan H.

Dan H.

RANGE WHIRLPOOL WEG730H0DS0 "Installed new control and harness, op test good"

Near White Rd, Willoughby Hills, OH 44092
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Will need a shelf. Cust can install. ; ordrng 1 WPW10276341 (shelf-glas 106.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Detroit Ave, Cleveland, OH 44113
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE505W0HZ0 Replaced door gasket. Op test good

Near Euclid Ave, Willoughby, OH 44094
Brian M.

Brian M.

DISHWASHER AMANA ADB1400AGS1 Cc of not draining Found wire nuts to big and power wires not connected properly Re wired and ran test cycle OP TEST OK

Near Chapman Ave, East Cleveland, OH 44112
David R.

David R.

REFRIGERATOR FRIGIDAIRE LFHB2741PF "Numbers on interface disappearing. Ice tray turned sideways, motor not turning ice tray, fan not running. ; ordrng 1 241675704 (solenoid assy) and 1 241816602 (motor-auger) and 1 242058229 (user interface) and 1 242095702 (housing-air handle) and 1 243297606 (ice maker) and 1 5304493604 (fan & gasket kit)"

Near Oaknoll Dr, Amherst, OH 44001
David R.

David R.

REFRIGERATOR MAYTAG MFT2776FEZ00 "Sheet of ice underneath deli drawer. Checked back of unit drain tube to make sure nothing was clogged. Took off Evap cover, found Evap tray full of ice. Steamed out all ice. Op test ok.*Found 5 black walnuts by compressor."

Near Legends Way, Grafton, OH 44044
Robert A.

Robert A.

DRYER MAYTAG MGDC200XW2 "Found, t fuse open, jumped out, ran unit, good, replaced, op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Fieldstone Dr, Kent, OH 44240
David R.

David R.

WASHER WHIRLPOOL WTW4816FW Replaced power cord. Op test ok.

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

DRYER WHIRLPOOL WGD4815EW2 "Heat was working when arrived, customer was doing laundry. Tested heat on high, cycling at 170*F. Took off and checked venting. Not correct vent and clogged with excess lint. Recommend rigid or semi rigid. Op test ok."

Near Forest Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW2 "Found no noise,ran diagnostics no error codes ran auto test all pass"

Near Center Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced control. All tested and filled ok.

Near Allen Dr, Westlake, OH 44145
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Found end of auger stripped, unable to get impeller off, needs auger motor and divider; ordrng 1 WPW10309864 (DIVIDER) and 1 WPW10309868 (AUGER MOTOR)"

Near Cherry Park Oval, Aurora, OH 44202
Brian B.

Brian B.

DUAL FUEL RANGE JENN-AIR JDR8895AAW "Control panel and display dead. Checked voltage on terminal block. Voltage correct. Checked voltages on control. All voltages correct, display not lighting up, will need new oven control. Customer will call office if he wants to repair. Do not order part. Paid sc, good for 30 days."

Near Bounty Way, Avon Lake, OH 44012
Brian B.

Brian B.

MICROWAVE GE JVM6175DF1BB "Found keypads not working and error message of shorted keypad. Reset power and set clock. Keypads are working at this time, but advised customer that error message will likely come back. Will need new panel. Will give est. customer does not want to repair at this time. Do not order part.. paid ded, good for 30 days."

Near Woodfield Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 No issues found

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSRT25CRSS01 "Cc of leak Found smart valve leaking Needs smart valve replaced ; ordrng 1 WPW10159839 (valve-inlt12601), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Carrbridge Dr, Euclid, OH 44143
Brian M.

Brian M.

COOKTOP ELE WHIRLPOOL WFE515S0ES1 Installed switch and element OP TEST OK

Near New 4th St, Fairport Harbor, OH 44077
Macaulay G.

Macaulay G.

WASHER FRIGIDAIRE ATF8000FE1 Replaced motor control board. All tested ok. Spinning properly.

Near Camden Ct, Westlake, OH 44145
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KFIS20XVMS6 "Cc door seals, found door seals torn, also evap drain clogged/frozen cust to let us knowP trap. parts only to Special Project S38253; ordrng 2 W10443238 (FF SEAL14114)s and 1 W10619951 (TRAP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Winchester Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 Found black tube snap of from inside door ordering new door cause is built into door ; ordrng 1 LW11038922 (DOOR )

Near Center Rd, Avon, OH 44011
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL MGD9700SQ0 Control on unit has open relay. Not repairing. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Mallard Cir, Westlake, OH 44145
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED4915EW1 Replaced thermostat. All tested ok.

Near Walnut Trail, Olmsted Township, OH 44138
Robert A.

Robert A.

WASHER MAYTAG MHWC7500YW0 "Ran diognostic cycle, no codes, watched cycle, good, went into high spin, ran drain and spin cycle, unit went into high speed spin, unable to duplicate complaint, called atl steven, said poss unbalanced load, causing unit to stop and not spin, talked w/cust,Op test okSr 110987739Cust states that unit does not work, it doesent matter how many items are in unit, it does not work correctly"

Near Commodore Cove W, Aurora, OH 44202
Robert A.

Robert A.

OTR MICROWAVE KITCHENAID KHMS2050SSS2 "Found under unit light sockes, crumbling, needs socketsCust to let us know; ordrng 2 8204670 (LIGHT BULB1853)s and 2 W10143958 (SOCKET446)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Winchester Dr, Solon, OH 44139
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF31PPLAT4 Machine was not draining I thought Glass and the pump I remove the glass test good

Near Highpoint Rd, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Cc interior led lights not all on in fridgeFound uni5 to half half lights know issue is led control board Needs led power control board; ordrng 1 W10830288 (cntrl-elec)

Near Dickerson Rd, Willowick, OH 44095
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7500GC0 "Customer showed popCc lid locking and unlockingFound error code f5e2 and f5e1, both lid lock errorsNeeds lid lock assembly; ordrng 1 W10810403 (lid lock assy)"

Near Steve Guard Ct, Willoughby, OH 44094
Brian M.

Brian M.

RANGE GAS WHIRLPOOL WFG515S0EB1 "Cc burners not lightingFound back burners lighting fine, front burners will not ignite all the timeAdjusted valves OP TEST no Good Found valves not opening at correct time of sparking Needs valves and orifices ; ordrng 1 W11197500 (ORIFICE LF) and 1 W11234417 (ORIFICE RF) and 2 WPW10279615 (valve-brnr)s"

Near Harbor Creek Dr, Mentor-on-the-Lake, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDFE104HBL0 Ran diagnostics operation test normal opt test ok

Near Center Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC565FW1 No one home arrive at 12:28pm knock and call also office call then too no answer

Near Center Rd, Avon, OH 44011
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 The unit has the a motor fault code I cleared the code check the windings tested good ran a quick cycle code came back the unit needs both more n control ; ordrng 1 W10636054 (cntrl-elec) and 1 WPW10677715 (MOTOR )

Near Harms Rd, Richmond Heights, OH 44143
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW2 "Unit was unplug when working on it plug in ran diagnostics calibration and auto test both pass ran error codes no error code,try starting normal cycle and pass"

Near Detroit Rd, Avon, OH 44011
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Arrive to customer home,customer came outside and told us no service needed she said no more water and the water she saw it dry ."

Near Brookcrest Pl, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL CAE2745FQ0 Relay on control for latch is not closing. Latch is falling apart. Office to order control and latch.; ordrng 1 W11188527 (control ) and 1 WPW10482836 (latch)

Near Mastick Rd, North Olmsted, OH 44070
Brian B.

Brian B.

DRYER WHIRLPOOL WED4815EW1 "Verified pop, sent pic. Machine does not start. Found burned up cord and terminal block. Terminal screw was not tightened and this loose connection caused block and cord to burn. Replaced terminal block With wiring from t/s. Advised customer that he will have to go back to lowes and have them install new cord. Dryer checks ok.; used 1 279320 (BLOCK-TERM) from stock"

Near Beachdale Dr, Avon Lake, OH 44012
Robert A.

Robert A.

DRYER MAYTAG MEDB755DW2 "Installed drum and rollers, op test ok"

Near Quail Ridge Dr, Bentleyville, OH 44022
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW3 Replaced the parts listed. Brought core back for return. Ran calibration. Started a normal cycle. Optest ok.

Near Briardale Ave, Euclid, OH 44132
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 The fan is not spinning it is not getting power the unit needs a new main control ; ordrng 1 W11174836 (CONTROL )

Near Bluestone Rd, South Euclid, OH 44121
Brian M.

Brian M.

WASHER CROSLEY CAW11544EW1 Installed listed partsRan auto test and calibration OP TEST OK

Near E Monroe Cir, Jefferson, OH 44047
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS00 Found loose connection underneath fridge by valve connector plug in opt test ok Doors has not arrive yet charge extra service for return

Near Case Rd, North Ridgeville, OH 44039
Arthur V.

Arthur V.

DISHWASHER FRIGIDAIRE TH51071709 Found power to control no response. Needs nain bd and touch pad ; ordrng 1 5304496526 (console assembly) and 1 5304504782 (CONTROL )

Near N Forest Ridge Dr, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2570FEW01 "Found fill tube froze with ice after valve repair,steam opt test ok,"

Near Kenilworth Ave, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS "Found compressor inefficient. Needs comp replaced. Lowes wants the unit deemed non repair able. Spoke its office. To turn in report and we will submit to kitchenaid. ; ordrng 1 W10779331 (compressor, KIT)"

Near Center Rd, Avon, OH 44011
Arthur V.

Arthur V.

WASHER MAYTAG MVWC555DW1 "Replaced latch . No good. Unit grinding needs gearcase ,motor,shield,actuator and cam. Extra time ; ordrng 1 W10721967 (cam) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEARCASE) and 1 W11283592 (MOTOR ) and 1 WPW10427633 (shield), used 1 W10838613 (LATCH) from stock"

Near W Erie St, Jefferson, OH 44047
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7000DW0 "Cc unit not running, display f6e3 codeFound f6e3 code OP TEST No good, needs control and UICustomer not repairing ; ordrng 1 W10812423 (cntrl-elec156.74) and 1 W10860738 (console186.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Park Rd, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW0 "CC that the unit not spinning. Found change in between the washplate and the basket. Removed the change. Spin not engaging in a spin, will need a hub. Called SM to order the part. ; ordrng 1 W10528947 (drive hub kit)"

Near Eddy Rd, Willoughby Hills, OH 44092
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGID2474QF0A No part yet; saved tckt

Near Azalea Ridge Dr, Perry, OH 44081
Dan H.

Dan H.

DISHWASHER FRIGIDAIRE FFBD2408NS8C "Customer complaint that unit is not draining, found unit filled with water, pressed cancel button, unit drained, started normal wash cycle, unit filled and began washing, cancelled cycle, unit drained , repeated several times with same results, unit is operating as designed"

Near Georgetown Lane, Madison, OH 44057
Dan H.

Dan H.

MICROWAVE KITCHENAID KOCE500ESS01 "Installed new thermostat, op test good"

Near Tudor Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW2 Installed new part unit op tested good

Near Mt Overlook Ave, Cleveland, OH 44104
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed valve, watched disp, op test ok"

Near Sugarbush Glen, Chardon, OH 44024
Robert A.

Robert A.

MICROWAVE JENN-AIR JMW3430WS02 "Installed parts listed, op test ok"

Near Bramley Ct, Chagrin Falls, OH 44022
Dan H.

Dan H.

HOOD KITCHENAID KXU8030YSS1 "Customer complaint that fan is not working, blower motor is recieving 120vac , unit needs new blower motor ; ordrng 1 WPW10293966 (blower-fan)"

Near Hackberry Dr, Mentor, OH 44060
Dan H.

Dan H.

BUILT IN FRIDGE KITCHENAID KSSO48QTB02 "Customer complaint that unit is leaking from ice dispenser, found frost build up inside ice chute, ice door motor is working, found seal on ice door worn out, unit needs new ice door; ordrng 1 WP2180353 (door-chute), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Eagle Mills Rd, Waite Hill, OH 44094
Robert A.

Robert A.

RANGE WHIRLPOOL WFE320M0ES1 "Installed switch and element, op test ok"

Near Vine St, Ravenna, OH 44266
Robert A.

Robert A.

WASHER WHIRLPOOL WTW6400SW3 "Installed hub, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Diamond St, Ravenna, OH 44266
Jeff M.

Jeff M.

WALL OVEN COMBO ELECTROLUX EW30EW65GS2 Installed UI F-15 came back part was not needed and it’s broken plastic shell is. The display control is what is needed I assumed it came with the UI given the price of the UI. And through Marcone the display board is discontinued or not available. I was able to find a substitution part through the Sears website. Reimbursed customer for the UI ordered the display board ; ordrng 1 316576621 (clock/timer)

Near Riverside Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW7300DW0 The lid is broken in the back left. And the control is not determining what a balanced load is ; ordrng 1 W10812422 (CONTROL ) and 1 W11101059 (LID)

Near Wake Robin Rd, Mentor, OH 44060
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed FF and FZ doors. Stretched gaskets. Set down mitigation mat.

Near Maplecrest Ave, Parma, OH 44134
Jeff M.

Jeff M.

REFRIGERATOR GE GFE28GMKES The unit has Excessive calcium buildup in the ice bin customers due for a filter change. I told him the warranty might not cover it. If so he can just remove his filter take it to the nearest store and match it up; ordrng 1 RPWFE (FILTER )

Near Louise Dr, Mentor, OH 44060
Jeff M.

Jeff M.

M/W CONVECTION WHIRLPOOL WML75011HW0 The units fuse Is Open I found that the metal prongs that hold the fuse in place our loose order filter board and fuse; ordrng 1 W10138793 (fuse) and 1 WPW10531156 (FILTER BOARD )

Near Firwood Rd, Mentor-on-the-Lake, OH 44060
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE550S0HZ1 Customer stated unit was smoking out the back. Removed panels and Connected power cord and set temp for 500degF. unit smelled like a new range (oily deposits on inner surfaces ). Unit never smoked. Let unit cycle for 20 min on 500. Never smoked. Unit op test good

Near Dillon Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

RANGE KITCHENAID KERS306BSS0 "I called tl I explained him the issue how the machine will freeze up and stopped working. He recommended the main control to be replaced. Estimate only; ordrng 1 WPW10686474 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Robin Cir, Mayfield, OH 44143
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KUDS35FXBLA Found power cord faulty causing no power issue. Cut off bad portion od cord and repaired using new wire nuts etc Op test good

Near Dugan Farms, Perry, OH 44081
Robert A.

Robert A.

WASHER WHIRLPOOL WFW72HEDW0 "Ran diognostics, door lock error, long drain, needs door lock and drain pump; ordrng 1 WPW10443885 (DOOR LOCK) and 1 WPW10605427 (DRAIN PUMP)"

Near OH-303, Streetsboro, OH 44241
Corey L.

Corey L.

WASHER WHIRLPOOL CAE2745FQ0 "Customer complaint in spin the washer is leaking from the bottom, water valve is good, seals on hoses check good, found unit leaning forward causing water inlet to hit tub ring and bounce to the side of the cabinet, leveled unit, op test good"

Near Willard Ave, Cleveland, OH 44102
Corey L.

Corey L.

MICROWAVE WHIRLPOOL WMH73521CS6 "MOCustomer complaint microwave thinks the door is shut when it is open, cams failing, quoted, ok replace parts with ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 61.32) from stock"

Near St Charles Ave, Lakewood, OH 44107
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Found ff at 32, sensor good, found wrong control in unit, needs control; ordrng 1 W11223731 (CONTROL)"

Near S Pearl St, Kent, OH 44240
Paul P.

Paul P.

KITCHEN MAYTAG MDB7749AWM2 "Found control shorted, bimetal open. Control not operating properly with test bimetal. Also damage to user interface panel. Office to order control, bimetal and user interface panel (silver finish). Please let customer know of repairs are still covered under authorization.; ordrng 1 W10258275 (bi-metal) and 1 W10811151 (panel-cntl) and 1 W11202746 (CONTROL )"

Near Starlight Dr, Seven Hills, OH 44131
David R.

David R.

DRYER MAYTAG MGDB765FW0 "Customer said they have warranty, still wishing first year and called Lowe’s. Had proof of purchase (refer to photos). Checked air low, good from unit to outside. Checked underneath. Ignitor would glow red then cut off. Found wire on coils off. Reconnected and heat would come on. Op test ok."

Near Pyle South Amherst Rd, Amherst, OH 44001
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Found inlet valve with a steady drip. Needs inlet valve ; ordrng 1 WPW10238100 (valve-inlt)

Near E 31st St, Ashtabula, OH 44004
David R.

David R.

REFRIGERATOR MAYTAG MBF2258FEZ01 Arrived and found ice in icemaker. Water is getting to icemaker but isn’t dropping. Replaced with new icemaker from t/s. Watched it cycle and call for water. Op test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Greenlawn Ave, Amherst, OH 44001
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL GU1500XTLS1 "Found bad install on the drain tube underneath dishwasher,customer is very upset that we didn’t came prepare cause we didn’t had a drain hose on our truck she also said she will not use our service never again,we explain to her that normally we would ask her to get a plumber or order a drain tube for this job or and come back and reschedule to come back,we are doing her and favor by going to Home Depot and buy a drain tube,and she still complains,charge her $13 for the part at Home Depot and $89.95 service and $80 labor she also said she hope cause she’s a female that we are not repping her off I told her no mrs we are is a flat rate ; used 1 5587995 (DRAIN HOSE 13.00) from stock"

Near Camelot Way, Avon, OH 44011
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG770H0FZ0 Replace parts opt test ok

Near Otten Rd, North Ridgeville, OH 44039
Corey L.

Corey L.

RANGE WHIRLPOOL WGG745S0FS00 "Customer complaint door glass shattered, confirmed lower door glass shattered, glass has been cleaned up, pop is on cpu so poor pic quality, customer has a 1 yr warranty with Costco after the 1 yr manufacturers warranty, unit needs new lower door outer glass replaced; ordrng 1 W10877566 (LOWER DOOR ASM)"

Near Marlowe Ave, Lakewood, OH 44107
Corey L.

Corey L.

WASHER WHIRLPOOL MHW6000XW2 "Customer complaint washer beeps when trying to start and flashes f1e1 code, confirmed even in diagnostics it reverts to flashing f1e1 error after entering diagnostics, filter is sending power, connections are snug, unit needs new control; ordrng 1 W10427972 (CNTRL 126.48)"

Near Greenwood Dr, Strongsville, OH 44149
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW0 "Replace CNTRL,had little issues with pressure sensor but everything is taking care of opt test ok"

Near Lincoln St, Amherst, OH 44001
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5640XW3 "Customer complaint washer won’t start and made a loud noise, ran diagnostics found f5e2 lid lock fault , f7e5 basket speed fault, lid lock operating normally, unit spins and agitates in service, found teeth missing under washplate, and plastic shavings in teeth of hub; ordrng 1 W10528947 (HUB 26.16) and 1 WPW10215115 (WASH PLATE 106.81)"

Near Cedarwood Dr, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Both new doors shipped damaged, both on bottom corners reordering doors; ordrng 1 LW10771436 (FF DR) and 1 Lw10728959 (FRZ DR) and 1 W10839793 ( BADGE)"

Near Tudor Cir, North Royalton, OH 44133
Corina B.

Corina B.

RANGE MAYTAG MGR8875WS1 CC that the bake does not work. Checked with the amp .05 amp. 120 volts to the igniter. Will need a new igniter. Replaced the igniter. Optest ok.

Near Corydon Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint ice not dispensing, ice bin is full but and yolk rotates while depressing paddle but does not turn auger when bin is present, bin is properly inserted, found yolk loose, tried to tighten but yolk is stripped and will not firmly tighten, advised customer can use crushed ice only until repair is made since auger reverses rotation against direction of flights; ordrng 1 W10465946 (WASHER) and 1 WP63052-2 (YOLK)"

Near Theota Ave, Parma, OH 44129
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 "CC that the unit does not work, they turned the water off to the unit to do work around the basement. Son started machine without the water turned on. Ran diag f8e1 long fill, no fill. Cleared code. Ran a manual test for the cold and hot, good. Started the unit on a normal wash,filled and agitated. Ran a drain and spin, good. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok."

Near Beachwood Ave, Cleveland, OH 44105
David R.

David R.

DISHWASHER WHIRLPOOL WDT780SAEM2 "Left side upper rack wheel broke off from adjusters. Needs new adjusters.*Do Not Order Parts; ordrng 1 W10712395 (adjuster 35.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Tenney Ave, Amherst, OH 44001
Corina B.

Corina B.

DISHWASHER AMANA ADB1400AGW1 "Cust showed pop, sent pic. CC that the unit does not drain. Started a normal cycle and drained the unit. Advised the cust the plastic tub will stay wet after each use. Optest ok."

Near Foxcroft Dr, Garfield Heights, OH 44125
David R.

David R.

WASHER WHIRLPOOL MVWB850YW0 "Started unit in normal cycle, called for water but motor would hum. Error code F51 Motor RPS failure. Ran through service mode stopped at C1, RPS sensor problem. Ordering sensor ; ordrng 1 WPW10178988 (sensor 32.36), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cornell Ave, Amherst, OH 44001
Brian B.

Brian B.

DBL WALL OVEN WHIRLPOOL RBD305PRS00 "Display is blank. Checked voltage on main board, 120v on p24, 1 to 3. Will need new microcomputer. Part is NLA, did a national search. Part # WPW10438750 . Advised customer that if he can find part, we would install for

Near Pondside Dr, Avon Lake, OH 44012
Brian B.

Brian B.

MICROWAVE OVEN WHIRLPOOL KMHS120EBS1 "Interlocks are operating intermittently, sometimes light does not go out and unit does not heat. Messages on display about door. Replaced interlocks from t/s. Tested unit. All functions normal. Op test ok..; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"

Near Windsong Ct, Westlake, OH 44145
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Installed listed partsRan auto test and calibration OP TEST OK

Near Worrell Rd, Willoughby Hills, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Both fridge door gasket are torn ,ordering both ; ordrng 2 W10830274 (gasket-fip)s"

Near Baldwin Blvd, Lorain, OH 44053
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cc that water takes forever to dispense Found filter to be bad and needing replaced Advised customer to replace filter

Near Holborn Rd, Streetsboro, OH 44241
Corina B.

Corina B.

DRYER WHIRLPOOL MEDB835DW4 CC that the unit is making a squealing noise. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the blower wheel is not manufactured correct. The wheel is misaligned. Will need a new blower wheel. Called SM to order part. ; ordrng 1 WP697772 (wheel)

Near E 232nd St, Euclid, OH 44123
Brian M.

Brian M.

DRYER MAYTAG MEDB400VQ0 Cc of noise Found idler pulley seized Replaced using dryer kit from truck stock Ran test OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Pond Run, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc of water still on upper freezer gasket Mullion heaters are turned on gasket is sealing all the way around no water leaking from middle section Called whirlpool they have no clue what’s causing the issue they are sending this over to review to see if there is a fix for this issue None repairable according to whirlpool Sr# 7723490613

Near , CT
Corina B.

Corina B.

WASHER AMANA NTW4516FW2 Cust no show waited 10 min. Called office cancelled. ; snapped 1 QuickPics

Near Mt Overlook Ave, Cleveland, OH 44104
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBLS22KWMSS Duplicate call no need for service

Near OH-82, Mantua, OH 44255
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Cc water leaking from unitMoved unit out using floor protection Reconnected water line to unit, turned on waterWater leaking from copper supply line at compression fittingInformed customer over phone that supply line will need looked at by a plumber, recommend replace with braided steel"

Near Magnolia Ln, Chagrin Falls, OH 44023
Brian B.

Brian B.

WASHER MAYTAG LAT2500AAE "Machine approx 20 yrs old. Found main tub bearing seized and belts burned . Will give est on main bearing and seal repair. Customer wants to repair, paid deposit. Office to order parts. BJ only on return visit.; ordrng 1 12112425 (belt set-maytag 4449) and 1 6-2040130 (tub bearin 6135) and 1 6-2095720 (mounting STEM KIT 8757), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wagar Rd, Rocky River, OH 44116
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Found water leaking where water tank plugs into filter head. Also, rear adapter seal is leaking. Also, I/m facia is dripping. No sc or shipping as this is an ongoing issue. Customer does not want to repair Icemaker facia or rear adapter at this time. He only wants to have filter head replaced. Office to order part. No sc or labor or shipping, customer will pay for part.; ordrng 1 W11194438 (FILTER HOUSING 7947)"

Near Long Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL GGG388LXS02 "Replace igniter,recent one was getting voltage but not lighting,replace with truck stock opt test ok ; used 1 12400035 (IGNITER) from stock"

Near Maplewood Ave, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 Installed parts listed. Op test ok.

Near Brookcrest Pl, Avon Lake, OH 44012
David R.

David R.

DISHWASHER KITCHENAID KDFE104DBL5 "Replaced valve, tested. Op test ok."

Near Sicily Ct, North Ridgeville, OH 44039
Brian M.

Brian M.

BUILT IN OVEN KITCHENAID KEMC377KWH02 "Cc of noise Found lower blower scraping inside its housing Worn out bushing ; ordrng 1 WPW10016550 (blower12286), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Nantucket Ct, Beachwood, OH 44122
Arthur V.

Arthur V.

RANGE MAYTAG MER5775RAS "Replaced bake element. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bartley Ln, Mentor, OH 44060
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL WMH53520CW2 Found switches faulty. Replaced switches and brackets. Op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock

Near Gregory Ct, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cust complaint water tastes bad and smells bad even after replacing filter. I can not tell any difference between the fridge water and the water at the sink but the customer does. Called techline talked to rich. File number. 7723492431. Nothing can be changed or switched out to change the taste. I do not detect any difference between faucet or refrigerator

Near Village Dr, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER GE GHWS3600F0WW Replaced all parts listed. Op test good

Near Cork Cold Springs Rd, Austinburg, OH 44010
Gabriel P.

Gabriel P.

DRYER AMANA NGD4655EW2 "Drum had bad weld in it ordering drum ,took pictures of pop; ordrng 1 W10899578 (drum)"

Near Parkview Ave, Lorain, OH 44052
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GSS26C4XXY00 Had to reset unit to sync components. All tested ok.

Near Orchard Grove Dr, Middleburg Heights, OH 44130
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDC465HW0 "Replaced end cap, top, and clip."

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

WASHER ROPER RTW4516FW2 "Went into diagnostics. Agitation and spin not working, drain pump not kicking on. F7E1 basket speed fault. Shifter is good. Motor not engaging. Ordering motor, cap and drain pump.; ordrng 1 W10885487 (motor-drve) and 1 W10919003 (pump-water) and 1 W11158830 (CAP)"

Near Oak Point Rd, Lorain, OH 44053
Robert A.

Robert A.

DRYER MAYTAG MEDC215EW1 "Installed cycle t stat, op test ok"

Near Bryant Rd, Garrettsville, OH 44231
David R.

David R.

DRYER MAYTAG MEDB765FC0 "F4E4 L2 line Voltage error. Outlet correct voltage. Unit is working just not heating. Checked heating element, broken. Ordering element and thermal cutoff kit.; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element)"

Near Collins Dr, Lorain, OH 44053
Robert A.

Robert A.

DISHWASHER KITCHENAID KUDS30FXWHA "Ran diognostic cycle, 6-6 cold water code, water temp at fill 86 deg, needs to be 120 deg, suggest running hot water in sink before starting unit, excess soap in unit, cleared soap, ran again, good, op test ok"

Near Clover Ln, Garrettsville, OH 44231
Arthur V.

Arthur V.

WASHER GE GTWN4250D1WS Found control erratic. Needs control ; ordrng 1 WH12X10614 (control asm)

Near Ivy Ln, Painesville, OH 44077
Robert A.

Robert A.

WASHER MAYTAG MVWC415EW1 "Ran diognostics, 5-1 lid lock fault, tested lock, ng, replaced, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10838613 (LATCH86.85) from stock"

Near OH-82, Windham, OH 44288
Dan H.

Dan H.

WASHER WHIRLPOOL MHW5100DW "Installed new control, op test good"

Near Burlington Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Customer complaint that fresh food section door gasket is not sealing, confirmed, found a piece of styrofoam from shipping taped under door preventing door from closing, removed, op test good"

Near Kinsman Rd, Cleveland, OH 44104
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHC2355PF7 Found ice maker not cycling. Needs ice maker Customer states ice maker was working before i looked at it so therefore she doesnt want to pay for the ice maker. She feels we are responsible. Advised customer to call office as this is not something i can not do. Est = 18.99 shipping. 108.76 part cost. Total est = 136.69. Customer called office while i was in the home Part number needed is 1- 5303918344. Customer talked to JS ; saved tckt

Near Lilly Ln, Painesville, OH 44077
Dan H.

Dan H.

RANGE WHIRLPOOL GW399LXUS06 "Installed new spark module, op test good"

Near Park Pointe Ct, Pepper Pike, OH 44124
Dan H.

Dan H.

DISHWASHER AMANA ADB1700ADS2 "Customer complaint of loud buzzing sound 12 minutes into the cycle, started normal wash cycle, unit filled and began washing, unit made very loud buzzing noise, noise is coming from dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"

Near Longwood Rd, Mayfield Heights, OH 44124
Robert A.

Robert A.

WASHER MAYTAG MVWC565FW0 "Ran diognostics, 0-5 off bal load, ran recal cycle, good, ran drain and spin, ng, found hub stripped, trans shaft dropped, nneds gearcase and hub; ordrng 1 W10528947 (HUB DRIVE) and 1 W11035751 (GEARCASE)"

Near Palmyra Rd, Diamond, OH 44412
Paul P.

Paul P.

M/W CONVECTION WHIRLPOOL WMH31017HS2 "Checked in all parts. Installed magnetron, capacitor and diode. Tested microwave, now functioning properly."

Near Lakeland Ave, Lakewood, OH 44107
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA "Unit not making ice. Found fill tube was frozen. Cleared ice build up, advanced ice maker. All tested and filled ok."

Near Maple Dr, Fairview Park, OH 44126
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new part unit op tested good

Near County Line Rd, Gates Mills, OH 44040
Jeff M.

Jeff M.

WASHER ADMIRAL ATW4676BQ0 The unit is stuck in sales DEMO mode i tried the cancel the demo in DIAGNOSTIC 3x the unit needs a new control ; ordrng 1 W10636054 (cntrl-elec)

Near Warrensville Center Rd, Cleveland, OH 44118
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE505W0HZ0 Preheat the oven to 350 wait an extra 10 minutes the pan tested it 355 unit tested good customers not waiting long enough afterpreheat

Near N Meadow Dr, Painesville, OH 44077
Dan H.

Dan H.

DRYER WHIRLPOOL WED5000DW1 "Customer complaint that unit is not heating, confirmed, found thermal cut off open, unit needs new thermal cut off kit, customer does not want repair ; ordrng 1 279816 (thermal cut off hi 41.15)"

Near Verona Rd, South Euclid, OH 44121
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADB7 "Installed new control, op test good"

Near Woodbury Dr, Newbury Township, OH 44065
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint water is not hot, ran diagnostics found f8e1 longfill/nofill, found drain hose laying on ground to floor drain, installed hose to sink, started quick was with water temp at hot, temped water at 120, explained how this unit works by hot and cold back and forth to prevent scolding, advised only to use 1-2 tbs of detergent"

Near Woburn Ave, Cleveland, OH 44109
Brian B.

Brian B.

DRYER MAYTAG MEDC300BW0 CC that machine not starting and customer gets shocked when touching vent. Checked voltage at terminal block. 240v between L2 and ground. Found wall outlet shorted and melted. Hooked up dryer to test box to show customer that dryer works. Will need electrician to replace outlet.

Near Northview Rd, Rocky River, OH 44116
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW1 "Customer complaint that unit wouldn’t fill, then only had cold water, then wouldn’t agitate, ran diagnostics found f3e2(inlet water temperature fault), f8e1(long/no fill), and f0e5( off balance load) error codes, ; ordrng 1 W11220230 (VALVE)"

Near Kingsway Dr, Chesterland, OH 44026
Paul P.

Paul P.

RANGE WHIRLPOOL WFG525S0HW "All parts checked in, found the W10198745 back cover sent damaged, will install for now until new back comes in, so customer can use oven. Also left side panel facing oven has dent, will also need replaced.; ordrng 1 W10198745 (BACK COVER) and 1 WPW10575396 (panel-side)"

Near Richard Rd, Broadview Heights, OH 44147
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Found water tube had stuck down in to ice maker.removed and re installed ice maker, tested, working properly now. Set down mitigation mat."

Near Beech Ave, Cleveland, OH 44111
David R.

David R.

RANGE WHIRLPOOL WFG714HLAS0 "Not oven light. When baking, burner doesn’t come on. Intermittent. Tested. Ordering bake ignitor. ; ordrng 1 WPW10333842 (igntr-oven 57.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lincolnshire Blvd, Strongsville, OH 44149
Corina B.

Corina B.

DRYER HOTPOINT HTDX100EM8WW "CC that the unit will not start. Checked power to unit, good. Checked the fuse, good. Checked the door switch, good. Checked the start button, good. Will need a timer. Called SM to order part; ordrng 1 WE4M532 (timer)"

Near Beery Dr, Willowick, OH 44095
Jeff M.

Jeff M.

WASHER MAYTAG MHW5500FW Installed new part unit op tested good. I ordered shadow assuming that it would be a gray stainless color but it’s actually black I need to order the white one which is a gray stainless color ; ordrng 1 W10911042 (UI)

Near Christian Ave, Painesville, OH 44077
Brian M.

Brian M.

RANGE KITCHENAID KFGG500EWH2 Cc of loose handle Found handle and mounting bracket damaged Needs handle and bracket ; ordrng 1 W10541911 (brkt-mntg) and 1 W11104399 (hndle-door) and 2 WPW10317886 (screw)s

Near Orange Ln, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER WHIRLPOOL 110.2002201 "Cc unit not spinning or draining all the timeRan autotest, found gearcase making a lot of noise during spinRps sensor not reading properly either, basket still spinning after lid openNeeds new gearcase and rps sensorCustomer not repairing at this time; ordrng 1 W11255272 (GEARCASE24258) and 1 WPW10006355 (actuator5713), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ireland Rd, Montville, OH 44064
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ran diagnostics on dishwasher. Found heater is working, all other cycles operating properly, no trouble codes. Office to order 2 retainers for bottom panel, one is missing, the other damaged. Set down mitigation mat. Customer just wants the retainers shipped, does not need a return visit.; ordrng 2 W10503548 (retainer)s"

Near Hearthstone Rd, Parma, OH 44134
Paul P.

Paul P.

RANGE JENN-AIRE JGS8850ADS "Tested operation of oven, found the sensor not reading properly. Office to order oven sensor.; ordrng 1 12001655 (sensor,oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 6th St, Brooklyn Heights, OH 44131
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTE104ESS4 Sump is leaking from diverter valve. Office to order sump assembly. Found date of purchase on service bench. ; ordrng 1 W11085683 (pump&motor)

Near Hopkins Ave, Lakewood, OH 44107
Brian M.

Brian M.

RANGE WHIRLPOOL WFG505M0BS3 Customer showed pop took pic Cc of gasket not staying on Found clip that holds gasket on damaged ; ordrng 1 WPW10535778 (gaskt-door)

Near Lee Rd, Cleveland, OH 44128
Paul P.

Paul P.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Tested washer in diagnostics, heater is coming on properly, dishwasher is draining properly. Customer using one hour wash with heat dry. Using Ecos rinse aid. Control showing proper operation. Note in diagnostics, heater short cycled, but interface shows it as on. Office to order interface panel. Set down mitigation mat.; ordrng 1 W11028325 (USER INTERFACE BOARD )"

Near Chestnut Rd, Independence, OH 44131
Dan H.

Dan H.

REFRIGERATOR GE DSD26DGWABG "Customer complaint that unit is not making ice, freezer section temperature at 7 degrees, ice maker would not cycle, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 WR30X10081 (electronic im intl r)"

Near Creekside Dr, Aurora, OH 44202
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG515S0EB1 "Burner cap is warped and not grounding. Dsi board not sending voltage to bake spark igniter. Main control will not display time or temperature. Office to order main control, dsi board, and burner caps.; ordrng 1 W11162730 (DSI ) and 1 WPW10183375 (cap-burner) and 1 WPW10348656 (cntrl-elec)"

Near Kensington Ave, Cleveland, OH 44111
Arthur V.

Arthur V.

RANGE GE JS900S0K3SS Replaced touch pad. Op test good unit now coming up to temp ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Waite Hill Rd, Waite Hill, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not agitating , confirmed, found wash plate stripped, unit needs new wash plate; ordrng 1 W10902814 (washplate)"

Near Libby Rd, Bedford Heights, OH 44146
Arthur V.

Arthur V.

RANGE WHIRLPOOL n/a This was already looked at by dh ; saved tckt

Near Euclid Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGID2474QF0A "The unit is over filling the unit is way over filling est ; ordrng 1 5304504077 (SENSOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Azalea Ridge Dr, Perry, OH 44081
Brian M.

Brian M.

WASHER MAYTAG MVWC400XW "Cc of unit not spinning Found error for actuator Replaced actuator from truck stock No good Found unit to have a bad gearcase unit is very noisy and grinding when high speed spinning Needs gearcase splutch Kit ; ordrng 1 W10721967 (drive pulley) and 1 W11132267 (gearcase), used 1 WPW10006355 (ACTUATOR) from stock"

Near Partridge Ct, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "customer complaint of a nick out of shelf track on right, confirmed liner protruding out for shelf to sit on has a chip out of the second shelf option down from plastic trim on glass edge, also found huge gaps almost 1/4” around ff frame and liner worse on the top and left side, frame between frz dr and ff dr is bowed, called techline spoke with David, file# 7723472850 , whirlpool to contact the customer with proceeding steps"

Near Alameda Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

FREEZER UPRIGHT WHIRLPOOL WCZ31150W01 The unit wasn’t plugged in I found the heat exchanger is crushed it take a picture of it and I called Shawn explained there is no fixing it the heating ring in the cabinet this is a chest freezer

Near Dillon Dr, Ashtabula, OH 44004
Paul P.

Paul P.

DISHWASHER GE GDF620HMJ2ES "Checked in sent parts. Installed control and User interface board. Tested continuity and ohms through heater circuit. Put dishwasher in to service mode, the heater is now coming on. Set down mitigation mat."

Near Clark Ave, Cleveland, OH 44109
Brian M.

Brian M.

DRYER WHIRLPOOL LER6848AW1 "Cc unit not running Tested for power to unit, good power 238 voltsTested for power through timer switch, not sending power out to motor start circuit.Needs timer switchCustomer not repairing; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shaker Blvd, Beachwood, OH 44122
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDFE104DSS5 Found drain hose clogged Un clgged hose Op test good

Near Colonial Blvd, Willoughby, OH 44094
Dan H.

Dan H.

RANGE MAYTAG MER8700DS1 "Customer complaint that element does only works on high, confirmed, element is either on on high or off, unit needs new infinite switch ; ordrng 1 WPW10434452 (switch-inf)"

Near Old Mill Rd, Aurora, OH 44202
Macaulay G.

Macaulay G.

DISHWASHER MAYTAG MDB4949SDM2 Replaced water valve. All tested ok.

Near Center Ridge Rd, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 35 degrees , found partial frost pattern on freezer section evaporator, unit still has uncoated fresh food section evaporator , unit needs new fresh food section evaporator and filter drier, parts are covered under 10 year extended warranty ; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)"

Near Woodsdale Ln, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFI2269DRH00 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees , freezer section temperature at 18 degrees , evaporator fan is running, compressor and condenser fan are running, found evaporator partially frozen solid, defrost heater is heating, unit needs new control and evaporator cleared ; ordrng 1 WPW10312695 (electronic control 119.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 107th St, Cleveland, OH 44106
Dan H.

Dan H.

MICROWAVE KITCHENAID KOCE500ESS01 "Installed new control, op test no good , found thermostat open, unit needs new thermostat ; ordrng 1 WP4449751 (thrmst-fix 67.84), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Tudor Dr, Willoughby, OH 44094
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL NTW4516FW2 Lid lock faulty code it will click 5 times non stop ordering lid lock ; ordrng 1 W10838613 (lid lock assembly)

Near W River Rd N, Elyria, OH 44035
Corina B.

Corina B.

RANGE AMANA AGR5330BAS3 "Cust showed pop, sent pic. CC that the gasket is cracked. Will need a new gasket. Called SM to order part; ordrng 1 WPW10535778 (gaskt-door)"

Near E 74th St, Cleveland, OH 44103
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KTRS21KDAL04 Cc of noise Found condenser fan moving .. shaft is worn out and goes out of balance Causing noise when cycling Customer does not want to repair

Near Sherwood Cir, Mentor, OH 44060
Macaulay G.

Macaulay G.

WASHER AMANA NTW4516FW2 Customer stated that it would not come out of wash cycle. Tested and clutch not engaging. Found nut was very loose on clutch assembly. Tightened nut and tested again. All tested ok.

Near Craigmere Dr, Middleburg Heights, OH 44130
Macaulay G.

Macaulay G.

REFRIGERATOR GE GFSF6KKYEBB Replaced control. All tested ok.

Near Majestic Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

DISHWASHER IKEA IUD8010DS2 "Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, cancelled and repeated with same results, unit is operating as designed"

Near Helper Dr, Bedford, OH 44146
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Do unit is not cooling it is an average of 70° in both compartments compressor is pulling .5 A no heat transferred no frost pattern needs a new compressor and; ordrng 1 W10507884 (compressor) and 1 W11256565 (EVAP )

Near E 221st St, Euclid, OH 44117
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 The units was making a lot of ice I found the metal rm was not in place. The light switch is broken needs replaced ; ordrng 1 12002646 (light switch)

Near E 209th St, Euclid, OH 44119
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WEC310S0FW0 "Bad receptacles ordering burner and receptacle both ; ordrng 1 814399 (receptical,surf.unit) and 1 WPW10259865 (elmnt-surf)"

Near Terra Ln, Amherst, OH 44001
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 The unit was unlvl I relvl the unit op tested good

Near Woodhawk Dr, Mayfield Heights, OH 44124
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Customer complaint ice maker not making as much ice as before, could not provide pop, customer to call office with pop to cover repair, water was in the ice maker and temp was 05 in frz, emptied water, cycled im, im cycled and refilled, unit is operating as designed, noticed customer has plastic water line, advised this is a potential flood hazard and should be replaced with a copper water line; saved tckt"

Near Day Dr, Parma, OH 44129

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