We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Cleveland, Ohio 44113
Angel
Job Details:
10/09/2025
"Cc oven not heating. Customer did not have heating element installed it was in his wifes car. Checked power at terminal block and it was good but noticed it was only getting g 120vac at heater control board only sending half the voltage will need control board. Gave customer estimate and decided not to proceed.; ordrng 1 WPW10340323 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED6200KW1
Near Strongsville, Ohio 44136
Angel
Job Details:
10/09/2025
Cc unit not heating. Verified and found that cutoff was reading open with multimeter. Replaced cutoff from truck surplus parts. Tested unit and everything working as designed. Opt test ok. Also recommended customer to get vents cleaned out. ; used 1 W10900067 (Cutoff) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Grafton, Ohio 44044
Angel
Job Details:
10/09/2025
"Cc lid not locking and sense light on. Verified and found that harness was broken to drain pump. Drained out the water, replaced harness from truck stock, tested unit and everything working as should. Opt test ok. ; used 1 W11643701 (Harness) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Conneaut, Ohio 44030
Dan
Job Details:
10/09/2025
"Customer complaint that lid will not unlock, confirmed, unit is flashing just f5 and then shutting off and repeating, unit needs new control ; ordrng 1 W11429620 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Rock Creek, Ohio 44084
Dan
Job Details:
10/09/2025
"Customer complaint that doors pop open, raised feet so doors fall closed, op test good"
We serviced a
LG DRYER
Model DLG6101W
Near Geneva, Ohio 44041
Dan
Job Details:
10/09/2025
"Customer complaint that unit is not heating, confirmed, found igniter not glowing, unit needs new igniter ; ordrng 1 5318EL3001A (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Painesville, Ohio 44077
Dan
Job Details:
10/09/2025
"Installed new suspension, op test good"
We serviced a
LG REFRIGERATOR
Model LFX31925ST/06
Near Painesville, Ohio 44077
Dan
Job Details:
10/09/2025
"Installed new hinge, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS08
Near Chesterland, Ohio 44026
Dan
Job Details:
10/09/2025
"Customer complaint that unit is not cooling properly, fresh food section temperature is at 38 degrees, freezer section temperature is at 2 degrees, fans are running, compressor is running, good frost pattern on evaporator, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Painesville, Ohio 44077
Dan
Job Details:
10/09/2025
"Customer complaint that unit is not completing cycles and lid will not unlock, ran diagnostics found f1e1(main control fault), unit needs new control, ran entitlement which shows a manufacturing date of 2/27/24 and 1extra year warranty from Costco ; ordrng 1 W11513246 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL2
Near Aurora, Ohio 44202
Bill
Job Details:
10/09/2025
"Cc panel flaking, confirmed cc. Replaced panel, tested opt test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lorain, Ohio 44053
Angel
Job Details:
10/09/2025
Cc that unit keeps draining. Verified and unit has a pressure switch error. Replaced control board tested unit opt test good.
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Perry, Ohio 44081
Dan
Job Details:
10/09/2025
"Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good ; used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXXY01
Near Solon, Ohio 44139
Manny
Job Details:
10/09/2025
"Cc unit leaking, verified and found ice under drawer, removed ice and checked drain, opt test ok"
We serviced a
BOSCH REFRIGERATOR
Model B26FT70SNS
Near Chesterland, Ohio 44026
Manny
Job Details:
10/09/2025
"Cc unit freezing in the ff verified and found humidity and frost ran diagnostic and all test passed , but a gap in the mullion, spoke to BJ and we agreed that mullion and gaskets are fine but gaskets not overlapping, check hinges and door level and good, customer will install felt under the mullion to patch the gap, advise to monitor and if issue persist to let us know"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Cleveland, Ohio 44106
Manny
Job Details:
10/09/2025
"Cc unit giving code f8e4, verify and chewed wires underneath, ordering harness control and pump; ordrng 1 W11568793 (Harness) and 1 W11660283 (Control) and 1 W11497943 (Pump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Streetsboro, Ohio 44241
Bill
Job Details:
10/09/2025
"Cc rust on the door, confirmed cc. Replaced door panel."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Solon, Ohio 44139
Bill
Job Details:
10/09/2025
"Replaced control and tested, opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Warrensville Heights, Ohio 44128
Bill
Job Details:
10/09/2025
"Cc not draining, confirmed cc. Drain filter was clogged, cleared filter and ran a drain and spin cycle. Opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM3
Near Perry, Ohio 44081
Dan
Job Details:
10/09/2025
"Customer complaint that sediment was pushed into unit(can it be cleaned?), filters are clogged and need cleaned, tub will likely need scrubbed clean, ran test cycle, unit filled, wash motor never started, unit needs new sump assembly, customer does not want repair at this time; ordrng 1 WPW10605057 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DVG45R6100W/A3
Near Madison, Ohio 44057
Jason N
Job Details:
10/09/2025
"Cc unit not starting, only clickingConfirmed unit is not starting a cycle. Checked motor relay, door switch and belt switch from control board. All checked good. Pulled front panel, checked hi limit thermostat. Found thermostat reading open. Quoted customer replacement cost. ; ordrng 1 DC47-00016A (Thermostat)"
We serviced a
KENMORE RANGE
Model 790.74033311
Near Cleveland Heights, Ohio 44118
Bill
Job Details:
10/09/2025
"Cc oven not working, confirmed cc. Igniter has failed, changed igniter from truck stock. Tested opt test good.; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ04
Near Mayfield, Ohio 44143
Corina H
Job Details:
10/08/2025
"CC that the refrigerator is not cooling. Confirmed. Fz 20 ff 50. Found the ff evaporator covered in frost and ice. The drain pan is bowing. Will need a new control, harness and pan. Control is out of stock, office to reschedule ; ordrng 1 W11457241 (Drain pan) and 1 W11087438 (Harness) and 1 W11753078 (Control)"
We serviced a
LG REFRIGERATOR
Model LFXS26596S/01
Near Broadview Heights, Ohio 44147
Corina H
Job Details:
10/08/2025
"CC that the refrigerator is not cooling. Confirmed. Fz 30 ff 50Compressor is running. Checked the evaporator no frost pattern. Will need a compressor, drier and evaporator with a software update. Cust does not want to repair ; ordrng 1 TCA36811409 (Compressor) and 1 ADL73762013 (Evaporator) and 1 W10843121 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Euclid, Ohio 44132
Braxton D
Job Details:
10/08/2025
120volts between l1 and neutral and l2 and neutral but l1 to l2 shows 0volts. Breaker was not properly wired. Needs and electrician. Shortened vent to prevent future clogging potential.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Lorain, Ohio 44053
Angel
Job Details:
10/08/2025
"Customer showed me POP, took pictures of both pages of POP showing delivery date and model. Cc that freezer is cooling but not ff section. Temps in freezer were perfect ice cream was hard and everything else frozen. But I could not hear the fan running. Took off evaporator cover and found that fan was stuck. Fan was not installed correctly by manufacturer, so I put it back together correctly and fan started working. Tested and everything working as should. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WEC310S0FW4
Near Elyria, Ohio 44035
Angel
Job Details:
10/08/2025
Cc display not working and showing error code f2e1. Verified and found display was not working and also found that the front left pan was bent. Will need display and new pan. ; ordrng 1 W10894095 (Control) and 1 WPW10196406 (Pan)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Bay Village, Ohio 44140
Angel
Job Details:
10/08/2025
"Cc unit showing error code f1e0. Verified and found that unit was showing error code f1e0 oven user interface failure. We took out oven, checked all wires, cleaned out display, and put it back together. Erased error code and tried running unit but error code f1e0 showed up again. Ordering display. ; ordrng 1 W11086141 (Console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDPS7024RZ0
Near Olmsted Falls, Ohio 44138
Angel
Job Details:
10/08/2025
Replaced tub and power cord tested unit for leaks opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM05
Near Cleveland, Ohio 44111
Angel
Job Details:
10/08/2025
Replaced control board. Tested unit and everything working as should. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon, Ohio 44011
Marie V
Job Details:
10/08/2025
"Cc that unit is leaking and water going to drip tray, confirmed issue, found unit has too much suds. Recommended replacing detergent pod . Also door seals and ttop spray ares need to be replaced. Cust will not continue ; ordrng 1 W11664713 (Bottom d seal) and 1 W11483553 (Gasket) and 1 W11545334 (Upper spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Avon, Ohio 44011
Marie V
Job Details:
10/08/2025
"Cc that unit is not making ice. Confirmed, found ice maker fill tube broken, and ice maker tray cracked. Replaced both, tested ice maker and filled up. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHD2368TF5
Near Westlake, Ohio 44145
Marie V
Job Details:
10/08/2025
"Replaced filter head, tested unit, no leaks. Leveled . Op testz ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Cleveland, Ohio 44111
Marie V
Job Details:
10/08/2025
"Cc that theyhave raise the temp on the unit like they where told now, is still freezer the drawer and now it read 46* in the refrigerator section, called whirlpool tech line, did tested thermistors for both sections, both reading accurate temp. Control reading good sensor as well. Same temps. Tech line recommended setting freezer right hand side to 10*, refrigerator to 37* and bottom freezer left side to 0*. T allow 48 hours to change temps. Nothing else tech can do to change how unit is working. Recommended cust to contact whirlpool cust service ."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lakewood, Ohio 44107
Marie V
Job Details:
10/08/2025
Replaced control board. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL RANGE
Model WFES4530SW0
Near Parma, Ohio 44134
Marie V
Job Details:
10/08/2025
"Cc that is having issues with drawer and one side of the drawer is not there. Confirm issue, will need new glide drawers. Ordering part; ordrng 1 W10807823 (Glide drawer)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Middleburg Heights, Ohio 44130
Marie V
Job Details:
10/08/2025
"Cc that the unit does nothing and makes a noise when it starts. Confirmed issue, ran diag F8 error code, float switch open. Found water inside drip tray. Stared a normal cycle. No leaks, checked water line is good. Added a detergent pod, it started making a lot of suds, showed cust. Recommended switching to liquid, 1 to 2 tablespoons of detergent. Cust will monitor, op test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW5035MW2
Near Grafton, Ohio 44044
David R
Job Details:
10/08/2025
"Cc sense to done. SP W11632927. Corrected Hot/Cold, were reversed. Replaced capacitor from t/s, SP W11632927. Unit will not lock. Found broken latch. Replaced from surplus. Ran test. Checked. All components working and unit is going through cycle. Good. Op Test Ok. ; used 1 W11395618 (CAPACITOR), and 1 W11670519 ( Latch) from stock"
We serviced a
LG REFRIGERATOR
Model LRFVS3006s/02
Near North Royalton, Ohio 44133
David R
Job Details:
10/08/2025
"Cc FF E code, for a couple months now. FZ evap fan not working and build up of frost. Unit is still cooling. Power and connections test good. Ordering assembly, as of now, out of stock. ; ordrng 1 AEB75844601 (Evap cover assembly, w/ fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ2
Near Cleveland, Ohio 44129
Manny
Job Details:
10/08/2025
"Cc unit not washing, verified and started running cycle and drain hose on the floor emptying while filling, elevated and ran test cycle and all good, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Streetsboro, Ohio 44241
Corina H
Job Details:
10/08/2025
"CC that the washer goes right to done. Ran diag long fill no fill. Ran a auto test, passed. Started a cycle sensed went to fill. Working as designed. Opt test ok."
We serviced a
MAYTAG WASHER
Model Mvwc465hw3
Near Streetsboro, Ohio 44241
Corina H
Job Details:
10/08/2025
CC that the washer is not spite clothes out. Confirmed. Found the hub worn. Replaced the hub from t/s. Tested. Opt test ok. ; used 1 W10528947 (HUB) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Aurora, Ohio 44202
Corina H
Job Details:
10/08/2025
"CC that the ice dispenser is not working, the bin will not come out and water comes out when the ice pad is being pushed. Confirmed. Found the bin frozen. Steamed out the bin. The ice dispenser is filling with water. Will need a new ui. Cust is going to wait on repair. ; ordrng 1 W11533213 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHB0
Near Bratenahl, Ohio 44108
Braxton D
Job Details:
10/08/2025
F6 e4 f8 e2. Glass inside of dishwasher drain pump. Removed glass and ran test cycle. Everything is running like normal.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS
Near Chagrin Falls, Ohio 44023
Braxton D
Job Details:
10/08/2025
"Restriction in high side. Unit not equalizing. Replaced filter dryer. Tested flow with nitrogen, system is no longer restricted. Checked for UV dye, no UV dye. Vacuumed down to 500 microns and recharged with 5.75 oz of r134a. Good frost pattern, good refrigerant flow. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Moreland Hills, Ohio 44022
Braxton D
Job Details:
10/08/2025
"Installed compressor and filter dryer. Attempted to pressure check with nitrogen but was out of nitrogen. Decay tested refrigerator, holds vacuum. Recharged with 55g of r600a however the compressor runs hot with a low side of 30 psi. Need nitrogen to blow out the system. Discharge line from the compressor kept leaking. Replacement compressor is running super loud like it doesnt have oil in it. Ordering new compressor. ; ordrng 1 W11557425 (Compressor)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS1
Near Russell Township, Ohio 44072
Jason N
Job Details:
10/08/2025
"Cc lights on front control no longer work Confirmed buttons are reading finger input by generating the button tone, but button indicator lights are not working. Unit will need front door panel/console replaced. ; ordrng 1 W11625194 (Panel)"
We serviced a
WHIRLPOOL RANGE
Model WSGS7530RZ0
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
10/08/2025
"Cc oven shows HOT all the time, unable to turn oven onConfirmed display shows oven is still hot despite not being in operation. Checked oven temp sensor at connection, checks good at 1081 ohms. Checked sensor connection at control, reading open. There is a break in the sensor harness, harness will need replaced. Sensor harness looks to be part of the main harness, which is not showing in stock. Office to contact customer with next service date. ; ordrng 1 W11747651 (Harns-wire)"
We serviced a
MAYTAG DISHWASHER
Model MDB8600AWS
Near Cleveland, Ohio 44125
Jason N
Job Details:
10/08/2025
"Cc pods getting stuck in dispenser, unit not drying, unit leaking Ran manual operation tests, dispenser operation test good, heater circuit turned on. Ran wash cycle and observed for leaks. Found suds/water dripping from door. Found suds generated during cycle without detergent in dispenser. Advised customer run a clean cycle w/white vinegar to flush system. Advised to ensure heated dry option is turned on, and use rinse aid for best drying performance."
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Shaker Heights, Ohio 44122
Jason N
Job Details:
10/08/2025
"Cc unit starts but then shuts down and doesnt drainRan diagnostics, found code f9e1 for product not draining. Pressed cancel to run drain out. Drain pump humming lightly but not pushing water. Pulled unit and removed drain pump. Found piece of ceramic debris jammed in pump impeller. Removed debris and reinstalled. Ran wash cycle to fill tub and then canceled to drain. Unit drained out properly. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW
Near South Euclid, Ohio 44121
Jason N
Job Details:
10/08/2025
Installed UI console. Tested functionality. All functions working. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Cleveland, Ohio 44103
Jason N
Job Details:
10/08/2025
"Cc unit not cooling Customer states a power issue on the street caused electrical issues with this house. Unit stopped working properly after that. Found unit is cooling, but no airflow to either section and mullion is hot to the touch. Found evaporator fan motor and condenser fan motor are both reading open. ; ordrng 1 W11127829 (Motor-cond) and 1 WP2315539 (Motor-evap)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ15
Near Euclid, Ohio 44119
Jason N
Job Details:
10/08/2025
"Installed inlet valve. Ran ice maker cycle test, ice maker indexed and filled mold with water. Advised customer to allow several hours for ice production to resume. Op test good."
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Wickliffe, Ohio 44092
Jason N
Job Details:
10/08/2025
Installed shift actuator. Ran test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Madison, Ohio 44057
Dan
Job Details:
10/08/2025
"Customer complaint that oven is taking too long to light, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.51122211
Near Geneva, Ohio 44041
Dan
Job Details:
10/08/2025
"Customer complaint that lights are flickering, confirmed, unit needs same led module replaced; ordrng 1 WPW10515058 (Led module)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Kingsville, Ohio 44048
Dan
Job Details:
10/08/2025
"Customer complaint that unit is not starting, ran automatic test cycle, unit filled, agitated, drained and spun, started normal wash cycle, unit started, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Newbury Township, Ohio 44065
Dan
Job Details:
10/08/2025
"Installed new ice maker, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Willowick, Ohio 44095
Dan
Job Details:
10/08/2025
"Customer complaint that unit goes straight to done, confirmed, found optical sensor on shifter not reading basket, installed new shifter, op test good ; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model ADFS2524RZ0
Near Willoughby, Ohio 44094
Dan
Job Details:
10/08/2025
"Customer complaint that unit is not drying dishes, ran diagnostics test cycle, no error codes found, unit completed test cycle, heater is working, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model mvwc415ewo
Near Willoughby, Ohio 44094
Dan
Job Details:
10/08/2025
"Customer complaint that unit is not spinning properly, ran diagnostics found f7e1(basket speed fault) and f7e7(motor unable to reach target rpms) error codes, found hub stripped, found gearcase shaft corroded with teeth stripped, unit needs new hub and gearcase, customer does not want repair ; ordrng 1 W10528947 (Hub) and 1 W11454372 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW05
Near Mentor, Ohio 44060
Dan
Job Details:
10/08/2025
"New door has dent, (see pics), box is not damaged (see pics), reordering door; ordrng 1 13109402WQ (Ff dr wht)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Painesville, Ohio 44077
Dan
Job Details:
10/08/2025
"Installed new led modules, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Westlake, Ohio 44145
Angel
Job Details:
10/08/2025
Cc unit not cleaning dishes. Verified and found that unit was filling and draining but not washing. Motor just humming. Ordering pump. Also ordering adjuster because when customer went to take out top rack they broke off. ; ordrng 1 W10805015 (Pump) and 2 WPW10546503 (Adjuster)s
We serviced a
KITCHENAID RANGE
Model KSIS730PSS1
Near North Ridgeville, Ohio 44039
Manny
Job Details:
10/08/2025
"Replaced module, control, console and cooktop took cores for return"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW4
Near Cleveland, Ohio 44104
Manny
Job Details:
10/08/2025
"Cc unit not working, verified and f3e1 replaced control, opt test ok"
We serviced a
LG DRYER
Model DLGX5171V
Near Avon, Ohio 44011
Marie V
Job Details:
10/08/2025
"Cc that unit is not heating. Confirmed issue, found hight limit thermostat open. Tested unit and it worked. Will need new thermostat and high limit thermostat . Cust will speak with husband and call back if they want to continue ; ordrng 1 6931EL3003C (High limit thermostat) and 1 6931EL3004B (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKV3
Near Painesville, Ohio 44077
Dan
Job Details:
10/08/2025
"Installed new door handle, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ05
Near Parma Heights, Ohio 44130
David R
Job Details:
10/08/2025
Replaced gasket. Advised customer of new gasket design. Used heat gun as well. No gaps. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25C4MGZ09
Near Strongsville, Ohio 44149
David R
Job Details:
10/08/2025
"Replaced ice bin, mounting, coupling, seal, washer. Tested. All checks good. Op Test Ok."
We serviced a
WHIRLPOOL MICRO/OVENCOMBO
Model WOEC5030LZ01
Near Columbia Station, Ohio 44028
David R
Job Details:
10/08/2025
Cc questions of countdown with timer. Found customer not closing door completely to activate door switches and register that door is closed. Advised customer to not slam door but to give a good firm push to make sure everything is activating properly. Bulb from surplus. Lights good. All test checks good. All components working. Op Test Ok. ; used 1 W10886919 ( Halogen bulb) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD708MBS01
Near Columbia Station, Ohio 44028
David R
Job Details:
10/08/2025
Cc leaking from dispenser when getting water. Found water leaking from spigot. Replaced with new one surplus. Tested. Good. No leaks. Op Test Ok. ; used 1 WP2305235 ( Spigot) from stock
We serviced a
GE WASHER
Model GFW550SSN4WW
Near Beachwood, Ohio 44122
Manny
Job Details:
10/08/2025
"Found 66 and 92 for inverter failure, 23 for critical lock failure, 93 for control failure and 8 for pressure failure, customer will not proceed at this time; ordrng 1 WH22X38697 (Control) and 1 WH22X38837 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD706MPS01
Near Shaker Heights, Ohio 44122
Manny
Job Details:
10/08/2025
"Cc cant get ice container back on, verified and found pinion screw loosened, fastened and reinstalled and good, customer removed and reinstalled, opt test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS22
Near Cleveland, Ohio 44128
Manny
Job Details:
10/08/2025
"Called TL spoke to Jake, explained issues and that I was going to order parts but customer doesnt want anything else replaced as weve been here 8 times for the same issue, amd they just want this replaced because its definitely not a working unit, and they have us here every other month, advise contacting customer service; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, Ohio 44124
Braxton D
Job Details:
10/08/2025
Ran ice harvest test. Ice maker isnt moving. Replaced ice maker and reran harvest. Ice maker is now rotating and filling with water.
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Avon Lake, Ohio 44012
Angel
Job Details:
10/08/2025
Replaced lower oven igniter tested opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Oberlin, Ohio 44074
David R
Job Details:
10/08/2025
"Cc unit not draining. Found harness broke. Service Pointer #: W11750573. Replaced harness from t/s. Added clip per SP. unit is not draining. Good, all components working. Good. Op Test Ok; used 1 W11643701 (WIRE HARNESS) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Euclid, Ohio 44132
Jason N
Job Details:
10/08/2025
"Cc unit not starting a cycle, showing E error and shutting offCustomer stated unit has only been able to run a couple loads since last service, intermittently not starting, showing an E fault and shutting down. Ran diagnostics, found codes f5e2 for lid lock failure and f5e3 for lid lock will not unlock. Replaced lid latch using truck stock part. Ran cycle tests, all functions passed, unit starting cycle properly. Op test good. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
GE REFRIGERATOR
Model GNE27JSMAFSS
Near Avon Lake, Ohio 44012
Angel
Job Details:
10/08/2025
"Cc that unit is not cooling properly. Verified and found that evaporator had no frost pattern and there was a block of ice on capillary line. Temperatures in freezer were at 40*. Will need compressor and evaporator. Gave customer estimate and decided not to proceed. ; ordrng 1 WR87X30157 (Evaporator) and 1 WR87X10224 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Sheffield Lake, Ohio 44054
Angel
Job Details:
10/08/2025
Replaced control board. Tested unit and everything working as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near North Royalton, Ohio 44133
Manny
Job Details:
10/08/2025
"Cc unit not washing, verified and 4-3 for motor not running cycle, unit needs pump motor ; ordrng 1 W11613479 (Pump motor)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS2
Near Cleveland, Ohio 44109
Manny
Job Details:
10/08/2025
"Cc unit loses power on and off, verified and unit was off and came back on as I open the oven door, and off again, pulled unit out and found the plug not in all the way in outlet, reconnected and ran bake test at 350 and good let the oven cycle multiple times and good, checked all burners and good, opt test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW00
Near Jefferson, Ohio 44047
Jason N
Job Details:
10/08/2025
"Cc unit making chirping noises intermittently and temperature is not stable Found unit is cooling but no airflow, fan is running. Evaporator is frozen up. Ran force defrost, heater circuit turning on. Unit will need defrost thermistor replaced. Customer states the power up tones that happen when the unit is powered back up is what she is intermittently hearing. Power into unit looks stable at this time at 119v. Possible internal cold control problem. Ordering cold control as well. ; ordrng 1 W11382528 (Control-elec) and 1 WPW10384183 (Thermistor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS04
Near Hiram, Ohio 44234
Corina H
Job Details:
10/08/2025
"CC that the unit will not turn back on. Confirmed. Cooling was turned off. Turned the cooling back on. Ran diag tests, passed. Fans are running, the compressor turned on. Working as designed. Advised Cust to monitor refrigerator. Opt test ok."
We serviced a
FRIGIDAIRE WALL OVEN
Model FEB27S5ABB
Near Chagrin Falls, Ohio 44023
Corina H
Job Details:
10/08/2025
CC that the oven is not heating. Confirmed. Checked the bake element 20 ohms. Good. Control is not sending power to the bake element. Will need a control. Control is nla. ; ordrng 1 318010900 (Control)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMMS3330RZ00
Near Avon, Ohio 44011
Marie V
Job Details:
10/08/2025
"Cc that used unit and when was going to heat up again and press start the unit turned off and it smell like something burning. Found fuse open, cant turn the breaker back on because it shuts off right away and get a burning smell. Found control one of the relays smells like burned. Checked it and is from high side components. Ordering control, fuse, diode, capacitor, magnetron, diode and filter board. ; ordrng 1 W11752393 (Control) and 1 W11707984 (Fuse) and 1 W11678970 (Capacitor) and 1 W11545872 (Transformer) and 1 W10754299 (Magnetron) and 1 W11256462 (Diode) and 1 WPW10531156 (Filter board)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW01
Near Lyndhurst, Ohio 44124
Corina H
Job Details:
10/08/2025
"CC that the freezer door pops open when the ff door shuts. Confirmed. Found the door sagging. Raised the door. Found the ice bin hitting the rail. Moved the ice bin, door closing. Opt test ok. ; used 2 487576 () from stock"
We serviced a
KITCHENAID RANGE
Model kfgg500ebs9
Near North Olmsted, Ohio 44070
Marie V
Job Details:
10/07/2025
"Cc that nothing has spilled on oven, they have used it and not spilled anything in it, also that they have tied cleaning with paper towel and dish soap and does not comes off or paper towel gets dirty, also she tried aqua self clean. Took pics, not corrosion, called whirlpool techline, sent pics, magic eraser work great with those marks on the oven , also they will have to scrub that to get it off."
We serviced a
KITCHENAID ICE MAKER
Model KUID308HPS00
Near Amherst, Ohio 44001
Angel
Job Details:
10/07/2025
"Cc that unit is not making any ice at all. Tested unit and it started to fill and circulating the water. Waited a while to see if it would start to form a sheet of ice and it didnt. Could hear hissing coming from evaporator. Will need parts listed. Gave customer estimate and decided not to proceed. ; ordrng 1 W11735041 (Compressor) and 1 W10843121 (Drier) and 1 WPW10218037 (Evaporation), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF362LXTT1
Near Garfield Heights, Ohio 44125
Bill
Job Details:
10/07/2025
"Started changing parts, found that I had the wrong parts. Ordered new part, follow up scheduled for 10/9.; ordrng 1 WP4455981 (R f burner)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Broadview Heights, Ohio 44147
Bill
Job Details:
10/07/2025
"Cc lid cracking, confirmed cc. Uploaded quick pics, ordered new lid and hinges. Follow up scheduled for 10/10.; ordrng 1 W11401116 (Hinge left) and 1 W11399226 (Hinge right) and 1 W11259006 (Lid)"
We serviced a
WHIRLPOOL DRYER
Model WED8620HW2
Near Aurora, Ohio 44202
Bill
Job Details:
10/07/2025
"Cc unit randomly changes settings, confirmed cc. Ordered new UI and ui harness, follow up scheduled for 10/10. Reported findings to W.P. Safety, C.N. 21027327; ordrng 1 W11367339 (Ui) and 1 W11459337 (Ui harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV10
Near Cleveland, Ohio 44144
Manny
Job Details:
10/07/2025
"Cc unit making the noise again, played some recordings of the noise and sound like a motorcycle ramping up and down, ran test for all moving parts and cant duplicate the noise, spoke to BJ he said that this is a service pointer for noisy evap fan due to leaking tube, verified and found ice in evap fan, removed, but can duplicate the noise, advise to monitor"
We serviced a
KENMORE DISHWASHER
Model 665.13543N410
Near Cleveland, Ohio 44113
Manny
Job Details:
10/07/2025
"Cc unit not working verified and Found codes 4-3 motor not running 6-4 float switch open 7-1 no heat, provided her warranty company with the estimate for the repair, customer paid service, warranty company will not proceed with repair ; ordrng 1 W11230103 (pump&motor) and 1 W10751502 (elect control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254EWH0
Near Solon, Ohio 44139
Manny
Job Details:
10/07/2025
"Cc unit leaking, verified and unit leaking from diverter and door, unit needs pump assembly and door gasket, customer will not proceed with the repair at this time; ordrng 1 W11177741 (gasket) and 1 WPW10455261 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Shaker Heights, Ohio 44120
Corina H
Job Details:
10/07/2025
"CC that the flames are to low. Confirmed. Flames are low on the cooktop and in the oven. Tried adjusting the cooktop flames, no change. Will need to reorder the regulator. ; ordrng 1 W11590292 (Regulator)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC2
Near Chesterland, Ohio 44026
Braxton D
Job Details:
10/07/2025
Client has an over 10 foot vent run that is behind drywall. Cannot clear it with my tools. Checked ventilation at the dryers exhaust. Checked that the thermistors are reading in test mode. Suggested calling a vent cleaning service to snake out the vent.
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW1
Near Cleveland, Ohio 44110
Braxton D
Job Details:
10/07/2025
"F8 e1. Hose on the ground. Needs to be over 39 inches off the floor. Installed drain hose on utility sink and tested washer, everything is working like it should."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS3
Near Willoughby, Ohio 44094
Braxton D
Job Details:
10/07/2025
Installed sump assembly and ran test cycle. Everything is working like normal. No more leak on diverter.
