Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8430 customer reviews

Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSF26C6XYY00 "Recovered refrigerant, replaced cond and drier, pulled 28"vac w/ pump, watched, good, charged 5.3 oz r134a, unit cooling, pressures good, op test ok"

Near Celestia Dr, Cleveland, OH 44143
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cust showed the pop, sent pic. CC that the ff door is not closing properly. Found a gap at the bottom of the ff door. Steamed the gasket out. Used Vaseline around the gasket. Optest ok. No water to unit."

Near Dearborn Ave, Cleveland, OH 44102
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDC300XW0 Start winding on motor is open. Needs motor. Customer to advise.

Near Gates Ct, Broadview Heights, OH 44147
David R.

David R.

WASHER MAYTAG MVWX655DW0 "F7E1 basket speed fault. Cleared. Went into auto test. Went through whole test and agitated, shifted and spin. All test good. Went into manual and tested spin and agitate separate both high and low, worked. No obstructions, nothing is binding. Calibrated. Checked underneath and looked at all components, look good. Op test ok."

Near Highland Dr, Grafton, OH 44044
David R.

David R.

WASHER MAYTAG MVWB765FW3 "Cc of noise when in spin/agitate. No error codes, went into test mode and all components are working properly. Checked underneath unit, all looks good. Explained to customer of different noises from changing and shifting between spin and agitate. Op test ok."

Near Elsetta Ave, Cleveland, OH 44135
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL MSD2756GEB "Cc: noise when dispensing iceFound door chute solenoid to be making noise and not allowing door chute to openNeeds door chute kitCustomer paid svc and parts; ordrng 1 12001991 (DOOR CHUTE9427), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Huntington Ln, Cleveland Heights, OH 44118
David R.

David R.

WASHER MAYTAG MVWC565FW1 "no fill long fill fault. Found water valves to unit was turned off. Went through test mode, spin and agitate work perfect. Went into manual to test individually, spin and agitate good. Squeaky nose at beginning of spin mode, found cam loose. Tested. Leveled. Op test ok."

Near Sperrys Forge Trail, Westlake, OH 44145
Gabriel P.

Gabriel P.

RANGE AMANA AGR5330BAS3 "Customer couldn’t find pop office told me to go ahead and work on unit but customer needs to contact the store so we can get pop found no issue with oven explain customer how oven works she did not know that it supposed to cycle on and off,opt test ok"

Near Grace Rd, North Olmsted, OH 44070
Paul P.

Paul P.

STACK W/D WHIRLPOOL WET4027HW0 Installed drain pump in stack washer/dryer. Ops tests good.

Near Pearl Rd, Strongsville, OH 44136
Paul P.

Paul P.

WASHER WHIRLPOOL MVWB765FW3 "Replaced lid on washer, ops test good. Tech to get POP from main property office."

Near Snow Rd, Parma, OH 44129
Corey L.

Corey L.

WASHER MAYTAG MVWX655DW1 "Customer complaint washer is just making a noise and won’t work water won’t drain, could hear water pump, quoted to clear water from tub and check drain for obstructions and clear, price of pump also if failed, ok, cleared water from tub, had customer to remove clothes, removed basket, found change in bottom of tub, now that the unit can be tilted found gear oil all over gearcase, quoted to replace gearcase and pump, customer would like to shop around first; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Montauk Ave, Parma, OH 44134
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Customer showed pop 3-28-18 from Lowe’s Cc of unit grinding and making a noise during 2 cycles Ran diagnostics no error ran auto test and calibration All passed Ran test load with manual agitate and manual spin No abnormal noise heard Could not duplicate noise

Near Windward Ln, Kent, OH 44240
Brian M.

Brian M.

WASHER GE GTWN4250D1WS Installed valve and sensor Ran test cycle OP TEST OK

Near OH-82, Mantua, OH 44255
Brian M.

Brian M.

WASHER HOTPOINT HTW200ASKWW Cc of no drain Found drain to have a little bit of sediment built up on blades Cleaned pump ran multiple test OP TEST OK

Near Knowlton Rd, Garrettsville, OH 44231
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF550SAHS CC that the door does not close. Found the inner door was bowing out. Adjusted the inner door. Optest ok.

Near Virginia Dr, Fairview Park, OH 44126
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Installed control boardRan auto test and calibration Op test ok

Near Hoover Rd, Cleveland, OH 44119
David R.

David R.

WASHER MAYTAG MVWX655DW1 "F7E5 shifter fault. Went into test mode. Did not spin or agitate. Replaced actuator from t/s. Calibrated, tested. Op test ok.; used 1 W10913953 (ACTUATOR) from stock"

Near Stearns Rd, Olmsted Township, OH 44138
Paul P.

Paul P.

WASHER WHIRLPOOL WFW92HEFC0 "Found loose seal in front of washer at hose inlet. Repaired hose at inlet, tested washer, now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Stanbury Rd, Parma, OH 44129
Paul P.

Paul P.

DISHWASHER WHIRLPOOL KUDP01DLBT6 "Tested dishwasher, found handle broken at latch, not engaging the micro switches, also leak at outside gasket. Office to order gasket, handle and 2 springs.; ordrng 2 WP8268540 (spring)s and 1 WP8269117 (handle) and 1 WP8269258 (gasket), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Summer Ln, Brooklyn, OH 44144
Macaulay G.

Macaulay G.

RANGE FRIGIDAIRE FFGF3047LSJ "When burners are turned on, the neutral shorts and causes clock to change and do things it’s not designed to. Neutral wires are testing ok. Office to order spark module.; ordrng 1 808608802 (four pole spark ig 42.54)"

Near Caine Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFHS2611PF0 Ice bin is also damaged I took a picture needs an ice bin; ordrng 1 241860803 (ice container asm)

Near Thomas St, Maple Heights, OH 44137
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW7300DW0 Replaced clutch and lid lock assembly. Also found that magnetic sleeve on gear case is broken off. Office to order gear case.; ordrng 1 W10811956 (drum assy)

Near Hillside Rd, Independence, OH 44131
Corina B.

Corina B.

DBL WALL OVEN JENN-AIR WW30430B CC that the lower lower does not work. Found the keypad on the ui is not responding to most selections. Will need a ui and cable. Both parts are not longer available. Office collected sc.

Near Brooks Blvd, Mentor, OH 44060
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW7300DW0 Replaced clutch and lid lock assembly. Also found that magnetic sleeve on gear case is broken off. Office to order gear case.; ordrng 1 W10811956 (drum assy)

Near Hillside Rd, Independence, OH 44131
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL GSC25C4EYY02 Installed diffuser verified open closing OP TEST OK

Near Glenmora Dr, Chardon, OH 44024
Corey L.

Corey L.

DISHWASHER FRIGIDAIRE FBD2400KB9B "Customer complaint spray arm fell onto heater, confirmed small sec in of spray arm melted preventing it from spinning now, heater is clear of plastic, heater check passed, needs lower spray arm, customer can install, called landlord to quote twice with no answer $46.90 for repair; ordrng 1 5304518927 (SPRAY ARM), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Broadway Ave, Bedford, OH 44146
Gabriel P.

Gabriel P.

MICROWAVE AMANA AMV2307PFS2 "Put cold water inside in freds special cup,heat for one minute no heat ordering megnatron,diode and capacitor customer did not had pop on hand so don’t order parts till we get pop I scheduled her for monday ; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE )"

Near Grace Rd, North Olmsted, OH 44070
David R.

David R.

WASHER WHIRLPOOL WFW8640BW1 "Cc that will put into cycle and after about a min or two the water will keep filling up tub till halfway. Will have to shut off and drain it. F8E1 long fill, F7E9 locked rotor F5E2 lid lock will not lock or lid lock failure. Put into test mode and gave error code after 2 minutes F8E0. Took off top, checked water sensor, found open. Blew down pressure hose and found a slit cut going down middle. Ordering pressure sensor, hose, air trap.; ordrng 1 W11044559 (hose) and 1 WPW10260500 (trap) and 1 WPW10448876 (switch-wl)"

Near Terrace Dr, North Olmsted, OH 44070
Corina B.

Corina B.

RANGE WHIRLPOOL KFGG500ESS2 CC that there is an f1e1 on the control. Ran diag f1 e1 internal issue. Error code is not in tech sheet. Called t/l David to replace the control. Cleared code turned bake on to 350*. F1e1 comes back up.. Will need a new control and ui. Office to reschedule when parts arrive ; ordrng 1 W10692150 (swtch-memb) and 1 W11088878 (cntrl-elec 29870)

Near Elbur Ave, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Temp in FF about 45*. Customer saying things freezing at top of shelves and in crisper drawers. Went through service pointer in service history. Nothing blocking sides or back or drawers. Damper is getting stuck in open position. Checked thermistor at control, under ohms. Talked to BJ. Ordering UI, thermistor, and control, damper; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec) and 1 W11284720 (UI) and 1 WPW10196393 (damper control assy)"

Near Bell Ave, Elyria, OH 44035
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FPID2497RF2A The unit has a i 20 error code. The code comes appears on every cycle. The pressure sensor failed the is a updated kit the the unit. ; ordrng 1 5304504077 (PRESSURE SENSOR KIT)

Near Saint Germain Blvd, Warrensville Heights, OH 44128
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Ran test 45 icemaker error e2 there was ice on line I believe heater not properly ordering heater ran test 57 fill test no water in the icemaker ordering valve office make sure I order the right valve was looking for the inside valve that fills icemaker customer wants later the day to schedule he has an appointment at 9 am; ordrng 1 W11087201 (heater) and 1 W11294907 (ICEMAKER ) and 1 WPW10341329 (water valve assy)

Near Jaycox Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Call fridgeidare talk to John told me to replace part listed ,I found fill tube frozen with ice again same issue ; ordrng 1 242146002 (FILL TUBE ) and 1 242146002 (GASKET ) and 1 5304436417 (duct tape)"

Near Randall St, Lorain, OH 44052
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 "Unit is not filling to capacity standard for full fill washer. Performed calibration cycle, made no difference. Office to order control.; ordrng 1 W11162438 (control )"

Near Forestwood Dr, Strongsville, OH 44149
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW3 Cc: ui not allowing selectionsRan auto testUnit stopped at number 11 lid lockFound error code f5e1Took steps from tech sheet for lid lockNeeds lid lock; ordrng 1 W10810403 (LID LOCK)

Near Saddlewood Ln, Painesville, OH 44077
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL TAWB600JQ0 Found sock in drain. Removed sock. Tested ok.

Near Forestview Dr, Strongsville, OH 44136
Paul P.

Paul P.

WALL OVEN WHIRLPOOL WODA7EC0HZ00 "Re mounted back convection fan cover, and tested upper oven. Not making sound now, operating properly, no error codes in memory."

Near Harold Ave, Cleveland, OH 44135
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 User interface settings are changing on their own. Office to order control.; ordrng 1 W11214887 (control )

Near Prescott Lane, Strongsville, OH 44136
Arthur V.

Arthur V.

DRYER HOTPOINT HDXT100EM8WW Found unit going off on hi limit stat needs all t stats ; ordrng 1 WE4M137 (HI LIMIT ) and 1 WE4M160 (T STAT) and 1 WE4M181 (T STAT )

Near S Denmark Rd, Dorset, OH 44032
Paul P.

Paul P.

DRYER MAYTAG MEDB850WQ0 Repaired housing between duct and heater outlet.

Near Fireside Trail, Broadview Heights, OH 44147
Paul P.

Paul P.

SXS REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Inspected refrigerator, heater and drain working properly, some interior frost and ice in bottom. Per service pointer R4317449, a possible cause is reverse airflow from the damper staying open during defrost cycle. The kit (W10225868) is no longer available at our suppliers,and customer would not repair if it was, due to cost."

Near Anthony Ln, Parma Heights, OH 44130
Paul P.

Paul P.

REFRIGERATOR MAYTAG MFI2665XEB5 Repaired dual light socket in refrigerator.

Near Greenwood St, Independence, OH 44131
Arthur V.

Arthur V.

DRYER MAYTAG MEDX655DW1 Found timer not advancing. Unit is heating. Needs timer. ; ordrng 1 WPW10642928 (timer)

Near Bellflower Way, Madison, OH 44057
Paul P.

Paul P.

WASHER MAYTAG MVWB835DW3 "Replaced console and control. Ran diagnostic tests, now operating properly. Technician took core for return. Did not set down mitigation mat, washer is in basement near floor drain."

Near Austin Powder Dr, Solon, OH 44139
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FGHF2366PF2 "Customer complaint fridge makes a startling popping then vibration and a whine for a short period of time randomly, fans are running, ran service tests on damper, ff and condenser fans, compressor, im fan and twist trey, water valve, all moving parts work and are normal sounds, cannot duplicate the problem"

Near Greyfriars Cir, North Royalton, OH 44133
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Call tech line turn cooling off and compressor still running is telling me is a bad control is what me tech line thinks also there was service pointer on fresh food section for French door bottom mount which I told him I did replace the thermister and sip tie it,so he said it need control they will not fix"

Near Camelot Way, Avon, OH 44011
Corey L.

Corey L.

RANGE WHIRLPOOL WFE505W0HW0 "Replaced rubber door gasket, op test good"

Near OH-82, Mantua, OH 44255
Paul P.

Paul P.

WASHER MAYTAG MVWC555DW1 "Impeller/washplate needed to be broken off to pull drum and replace gearcase. Office to order washplate and mounting screw, and screws for tub kit.; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate) and 6 WP8533953 (screw)s"

Near Barnsley Way, Broadview Heights, OH 44147
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDX655DW1 Call tech line Steve ask me to check for any loose connections but cause is heating when arrive won’t be able to duplicate issue customer has call back when not heating other wise all temperature cycle working advise customer that the flex foil venting is a fire hazard and and needs to be replace for a semi metal foil

Near Waterberry Ct, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 10672152111 Found drain pan frost up with ice steam out and clean the drain connector opt test ok pls bill them

Near Aqua Marine Blvd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR GE PSC25SGSCSS Found ice buildup on the left corner on back panel but not on evap it had good frost pattern tempos right on both side explain customer possible cause for that issue reboot computer also told her to make door always close or check seal of that they are closing all the way

Near Fieldcrest Cir, Avon, OH 44011
David R.

David R.

DISHWASHER KITCHENAID KDTM354DSS5 "Rust underneath heating element. Ordering tub assembly.****3 count job; ordrng 1 WPW10681507 (tub-dishwr)"

Near Loyola Dr, Elyria, OH 44035
Brian M.

Brian M.

WASHER MAYTAG MHWC7500YW0 Had to call whirlpool to get reset settings calibration mode is not in tech sheet Customer had already installed part Ran calibration and then re ran auto test

Near Chagrin Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Cc not deepening ice Found augur motor hanging up Replaced Found ice cubes to be to big to come through channel Called fridgidaire to walk me through on changing cube size

Near Nautilus Trail, Aurora, OH 44202
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4955HW1 The units shakes during the spin or used for large towels. During the spin the dryer was shaking also and so was the floor this is an apartment with poor foundation. Unit tested good

Near Rockside Rd, Bedford, OH 44146
Brian M.

Brian M.

WASHER WHIRLPOOL WTW6400SW3 Cc unit keeps giving OL Found basket not float away from shaft Could not get basket out Needs bearing kit Customer does not want to repair at this time Paid svc

Near Sandelwood Blvd, Kent, OH 44240
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW Customer was loading the washer in correctly that showed them the proper way to operate the machine washer tested good

Near E 146th St, Cleveland, OH 44128
Jeff M.

Jeff M.

WASHER MAYTAG MVWX6550W1 Installed new part unit op tested good

Near Riverside Ave, Cleveland, OH 44109
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRFC300EBS Installed new part unit op tested good

Near W 58th St, Cleveland, OH 44102
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG505M0BW2 Installed new part unit op tested good

Near E 52nd St, Cleveland, OH 44103
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 The unit is not filling with enough water. And deep water wash it should fill to a specific deep regardless how long it takes. And also the cold water valve is not opening all the way needs main control and water valves; ordrng 1 W11170319 (CONTROL ) and 1 W11210459 (VALVES)

Near Raymond St, Maple Heights, OH 44137
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW2 Customer states unit was making noise (recorded it ) of unit in spin. Sounded like a ratchet type noise . Ran diagnostics no errors. Ran service cycle passed. Looked at gearcase nothing out of the ordinary. Ran manual cycle and ran both agitate and spin several times checking actuator and it shifted properly each time. Ran a recalibration cycle and advised customer to call wpl back if problem reoccurs. Could not duplicate issue

Near Nautical Way, Fairport Harbor, OH 44077
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW2 Customer stated unit tub seemed loose Checked all looks good. Ran diagnostics no errors. Ran a service cycle unit passed. Unit is operating as designed. Talked to JS about pop. Advised customer if wlp dont cover charges she is responsible.

Near Brentwood Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW1 The unit needs a gear case in high speed spin the unit squeaks vary loud I took the rotor off found no signs of wear.; ordrng 1 W10811956 (GEAR CASE)

Near E 87th St, Cleveland, OH 44106
Jeff M.

Jeff M.

DRYER MAYTAG MEDB765FW0 The unit is getting 240. The fuses tested good the heating element is open ; ordrng 1 WP3387747 (HEATER)

Near Hereford Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

RANGE GE C2S985SET9SS Found no response from touch pad. Turned off power for a few minutes and unit started to work properly. Touch pad working and control working Need to replace both touch pad and control if unit fails again, Customer wants to see if reboot works before wanting repair

Near Longspur Rd, Highland Heights, OH 44143
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW1 Installed controlRan auto test and calibrationOp test ok

Near Walnut St, Conneaut, OH 44030
Joe O.

Joe O.

WASHER WHIRLPOOL WFW87HEDW1 Cc: unit not running ( starting and stopping)Found codes f3e1 f9e1 and f8e3 all associated with water level errorsChecked pressure hose at pressure switch it is free flowingCleared codes ran auto testUnit working as designed Op test okOffice to billTax exempt

Near Riverside Dr, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found unit not defrosting. Showing a open defrost thermister Needs evap fan harness assy. Left unit off —- ; ordrng 1 W10911770 (HARNESS)

Near Regent Rd, Wickliffe, OH 44092
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFC704FPS01 Found wire broken at fill tube heater. Needs fill tube heater and icemaker Psp parts BJ; ordrng 1 W10853597 (tube-water) and 1 W11115534 (icemaker)

Near Kenarden Dr, Highland Heights, OH 44143
Joe O.

Joe O.

DISHWASHER MAYTAG MDB8989SHB0 Cc: vibration while runningFound sump to be nearly touching floor and during a cycle it rubs the tile causing a vibrationNo way to adjust heightOp test ok

Near Ravenna Rd, Chardon, OH 44024
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334GPS0 Cc: unit not operating and has had issues with uiFound ui unresponsiveChecked power unit is receiving 120v to controlControl is not sending proper power to uiNeeds control and ui; ordrng 1 W11120155 (CONTROL) and 1 W11165145 (UI)

Near Nelmar Dr, Painesville, OH 44077
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Cc unit making noise and door not closing all the wayCustomer said door doesn’t close in the corner, explained to customer the catch is in the center of door, door closing normally. Ran op test, no abnormal noise present. Ran op test with wet towels, no abnormal sounds present. Could not duplicate any issue at this time. Op test good."

Near Caves Rd, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Installed listed Door. Op test good.

Near Bell Rd, Newbury Township, OH 44065
Joe O.

Joe O.

RANGE WHIRLPOOL WFE540H0ES1 Cc: no powerFound terminal block cracked and unit shorted itself out on rear panelNeeds new terminal block and wire harness; ordrng 1 W11134549 (WIRE HARNESS) and 1 WPW10245259 (TERMINAL BLOCK)

Near Henning Dr, Chardon, OH 44024
Dan H.

Dan H.

MICROWAVE WHIRLPOOL WMH31017HZ "Installed new control, op test good"

Near Roselawn Rd, Mayfield Heights, OH 44124
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint of ice build up in bottom of fresh food section ,confirmed, found fresh food section evaporator drain frozen over, cleared, Darien tube is clear, found fresh food section evaporator drain pan warped up in the middle, called whirlpool techline spoke to rick , advised to replace fresh food section evaporator drain pan, installed new fresh food section evaporator drain pan from truck stock surplus, op test good ; used 1 W10537710 (DRAIN PAN) from stock"

Near Traynham Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint that soap dispenser is not opening, found spring broken on dispenser door, unit needs new dispenser , installed new dispenser from truck stock surplus, op test good ; used 1 WPW10671905 (DISPENSER ) from stock"

Near Patterson Pkwy, Highland Hills, OH 44122
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KFIS29BBMS00 "Cc water dispense very slow, and ice cubes very small.Confirmed low water pressure in unit. Checked source in basement, found water tap for unit plumbed into hot water line from water heater. Advised customer to contact plumber and have water plumbed correctly. Customer stated they have had problems since they’ve had unit. Ordering smart valve for unit. Customer to reschedule when plumbing is corrected.; ordrng 1 WPW10455331 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sheerbrook Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Customer complaint that unit is not making ice, ice bin is half full, ice maker mid cycle when tech arrived, ice maker ejected ice and filled, unable to duplicate the problem , unit is operating as designed"

Near Moneta Ave, Aurora, OH 44202
Dan H.

Dan H.

DISHWASHER KITCHENAID KDPE334GPS0 "Customer complaint that door is rubbing on right side, no rub marks found on cabinet or door, no rubbing, noticed , unit is operating as designed"

Near S Sussex Ct, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Installed new filter head, op test good"

Near Walton Rd, Walton Hills, OH 44146
Dan H.

Dan H.

WASHER MAYTAG A9700 "Customer complaint that a first it worked then he had to fiddle around with it, found timer not advancing, timer motor is recieving 120vac , unit needs new timer, timer is no longer available ; O-emld tckt"

Near Diana Ct, Highland Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "CC that the fz is not freezing and the freezer light does not work. Ff 39 fz 4. Checked the gaskets, good. Found ice around the door switch. Defrosted the switch. Used Vaseline around the gaskets. Optest ok."

Near Willowbrook Dr, Cleveland, OH 44125
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced the valve and cover. Cycled the ice maker and the water dispenser, good. Optest ok."

Near Cypress Ave, Cleveland, OH 44109
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KUDS30IXWH9 Found switch below sink was off for power to dish washer.

Near Willow Woods Dr, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL LTE5243DQ0 Replaced rear seal and motor. All tested ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Cedarwood Dr, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Customer complaint that unit is not making ice, freezer section temperature at 6 degrees, Cycled ice maker , ice maker did not cycle, control is only sending 5vdc , control should be sending 12vdc, unit needs new control ; ordrng 1 W11212392 (CNTRL)"

Near Vickie Ln, Bedford Heights, OH 44146
David R.

David R.

WASHER MAYTAG MVWC565FW0 "Cc drain cycle is working but clothes are still very damp/wet at end of cycle. Suspension is good. Looked for error codes, off balance load detected. Ran test mode, completed and all water drained out. Did manual test. Filled halfway with water and drained out. Spin and agitate cycle are working. Checked for obstructions, none. Recalibrated. Advised customer of User Care guide of detergent , loading size and proper cycles.CathyCheck drain hose and adjust to right height. Load of clothes.

Near W 21st St, Lorain, OH 44052
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL KUDM25SHWH1 Reinstalled inlet supply cap. Tested ok.

Near Hollywood Blvd, Elyria, OH 44035
Dan H.

Dan H.

WASHER MAYTAG MVWC555DW0 "Installed new gearcase and hub, op test good,"

Near Keswick Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

DRYER MAYTAG MEDX655DW1 "Cc unit does heat on high but ok on other temp optionsRan cycle test high , timed dry, unit heated and operated normally. Ran cycle using sense dry, unit heating, operation normal. Checked venting, venting clear. Checked all thermals, all checked good. Unit is functioning correctly, could not find any performance issues at this time."

Near Pirates Cove, Aurora, OH 44202
Jason N.

Jason N.

WASHER WHIRLPOOL WTW5000DW1 "Cc unit not draining/spinning and makes noiseRan auto test, washplate spinning with basket, removed washplate, found drive hub stripped. Replaced using truck stock. Ran auto test and calibration, op test good.; used 1 W10528947 (HUB) from stock"

Near Pioneer Trail, Mantua, OH 44255
Jason N.

Jason N.

WASHER WHIRLPOOL WTW7040DW0 "Cc unit doesn’t drain, and runs too longRan diagnostics, found codes f2e3 for inlet water temp fault, f0e5 for off balance load, f0e3 for overload, f8e3 for overflow condition, f2e1 for ui stuck button. Ran auto test and calibration, all functions passed. Checked water temp thermistor value, good per tech sheet, 48k ohms. Washplate was loose, was able to tighten.Op test good."

Near Hillcrest Dr, Mantua, OH 44255
Jason N.

Jason N.

DRYER MAYTAG MEDB835DC4 Cc unit does not power on/startCustomer showed popCustomer stated unit only beeps when trying to start. Customer not holding start button. Showed customer how to operate unit. Op test good

Near Penny Ln, Middlefield, OH 44062
Corey L.

Corey L.

WASHER GE GTWN7450H1WW "Customer complaint washer makes a clicking sound sometimes when agitating, ran normal wash, unit filled and advanced to wash, customer did not hear sound in question, from description it sounds like gears in the gearcase slipping, quoted for a gearcase asm; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Greyfriars Cir, North Royalton, OH 44133
Corey L.

Corey L.

DRYER WHIRLPOOL LEN2000LW0 "Customer complaint dryer is not heating, confirmed found element open, replaced element with ts part, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent; used 1 279838 (ELEMENT) from stock"

Near Greenwood Oval, North Royalton, OH 44133
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSRG25FVMS01 "Customer complaint water leaking from fridge, found ice built up under drawer on freezer floor, evap drain is clogged, quoted to clear, ok cleared ice and clog, also cleared hair from condenser and advised that are get vacuumed at least twice a year"

Near Drexel Dr, Seven Hills, OH 44131
Corey L.

Corey L.

WASHER WHIRLPOOL WFW85HEFW1 "Customer complaint washer just makes a noise and won’t do anything, plugged in unit, unit in flood mode and draining, let unit drain for 3 minutes and unit unlocked and stopped draining, ran diagnostics found F3e1 pressure system fault, and f1e2 acu error, pressure hose is not kinked or blocked, and acu test good, ran quick test, passed, ran small wash cycle unit filled and valves shut off, ran drain and spin, advised customer only need 1-2 tbsp of an he detergent with an average load size of 6-7 bath towels"

Near West Blvd, Cleveland, OH 44111
David R.

David R.

RANGE WHIRLPOOL WFE515S0ES0 "Cc elements are working, sometimes not. Intermittent. Customer says hot surface light will come on but no elements will come on. When I arrived. Tested all burners and everything is working. Tested serval times. All components working. No error codes. Checked voltage, correct. Found power cord not tightened on terminal block causing power cord to burn up and terminal block also. Customer will have to buy power cord. Ordering terminal and screw****make last call of day, customer will not be home till 330; ordrng 1 WP7103P027 (SCREW 4.46) and 1 WPW10245259 (block-term 20.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sugar Sand Ln, North Olmsted, OH 44070
David R.

David R.

DISHWASHER KITCHENAID KUDS30IVWH3 "Water has leaked slowly through vent and dispenser, causing the insulation on the back of the inner door to rust and come apart (pieces are breaking off and customer finding on floor). Inner door assembly is not longer available, did Serval search and no longer available. W10056249"

Near Park Ridge Dr, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 Replaced motor and capacitor. Calibrated and tested ok.

Near Stable Rd, LaGrange, OH 44050
Joe O.

Joe O.

WASHER MAYTAG MVWB765FW0 Installed gearcase and clutchRan test cycleOp test ok

Near Walking Stick Ln, Chardon, OH 44024
Brian M.

Brian M.

WASHER MAYTAG MVWB880BW0 Installed pump Ran auto test OP TEST OK

Near Scotts Corner Rd, Diamond, OH 44412
Corey L.

Corey L.

DRYER ELE MAYTAG SDE5401AYW "Customer complaint dryer is not heating, confirmed, unit is getting 240v, found wire from thermostat to element burnt up at spade connector not making contact, wires at high limit fuse thermostat also charred and black, discoloration on thermostat fuses unit needs fuses element and harness and fixed thermostat; ordrng 1 W11246728 (HARNESS) and 1 WP307249 (thermostat) and 1 WP40113801 (fuse-thrml) and 1 WPW10116735 (thrmst-fix) and 1 WPY503978 (heater ele)"

Near Maplecrest Ave, Parma, OH 44134
Brian M.

Brian M.

WASHER WHIRLPOOL WTW500DW2 Cc that unit did not spin clothes out Found error for shifter Ran auto test and calibration Unit is functioning properly OP TEST OK

Near OH-225, Ravenna, OH 44266
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED8300SW1 "Idler pulley was bad replace kit from truck stock ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"

Near Parkside Dr, Avon Lake, OH 44012
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FFHB2740PE6A "Customer complaint icemaker is not working, confirmed, found overfill arm bound up with a wire, there is ice in the tray; ordrng 1 243297607 (ICE MAKER ) and 1 5303918810 (THERMISTOR )"

Near W 56th St, Cleveland, OH 44102
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW0 Cc that unit will not spin Found hub worn out Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock

Near OH-88, Garrettsville, OH 44231
Brian M.

Brian M.

DISHWASHER GE GDF570SGF8BB Cc of unit leaking from corner once . But stated when I arrived that it hasn’t done it sense they called Ran test cycle could not duplicate a leak Placed water mat down

Near Dudley Rd, Mantua, OH 44255
Jason N.

Jason N.

WASHER MAYTAG MVWB765FC3 "Cc unit does not power onCustomer showed popCustomer stated unit only beeps when trying to start. Customer not holding start button, showed customer how to operate unit. Op test good."

Near Penny Ln, Middlefield, OH 44062
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED4815EW1 Found issue is with customer power. Cord and outlet need replaced. Customer needs a electrician to provide correct power to unit See pics

Near Higley Rd, Rome, OH 44085
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIRE JCD2289AEB Customer explain that he was having issues with freezer evaporator freezing he use a blower to melt down ice and clean the condenser had lots of lint and cat hair wants he was done he plug unit and every 6 to 8 hours it will trip the GFI I was thinking that the heating element was ground it but when check it it wasn’t ground it test good Call tech line explain that customer has switch outlet to a 15 amp or 20 and that refrigerator is not manufacture to work on a GFI and if put another GFI it will work but then it will go bad again and start doing same thing

Near Saddler Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2570FEZ02 The divider to the auger motor is stripped. Will need a housing and the the divider. Office to order parts. ; ordrng 1 WP63052-2 (impeller) and 1 WPW10309864 (divider)

Near Southwood Dr, Brooklyn, OH 44144
Gabriel P.

Gabriel P.

WASHER MAYTAG A712 Found hose of drain pump loose tight the clamp and no leak

Near Beaumont Dr, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

OTR MICROWAVE WHIRLPOOL WML75011HZ3 "Customer had bad experience on delivering new appliance notice me had bad dents it could be possible that it was drop took pictures customer will go to store to get it replace,I close door and start 3 minutes heating and it heat they did show me a video when it don’t work but it was working when i got this problem is intermittent I won’t be able to duplicate the issue right now cause is not doing it for but again going to see if they can get it replace"

Near Sandpiper Ln, North Olmsted, OH 44070
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW0 "Could not install control as there was no part here at customers to install. Tracking info said delivered, no part here at address, need to reorder control.Replaced pulley using truck stock, customer said it was squeaking when trying to use unit. ; ordrng 1 W11116594 (cntrl-elec), used 1 W10721967 (PULLEY) from stock"

Near Gar Hwy, Montville, OH 44064
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2269DRM01 CC that it’s not making ice. The gears in the ice maker are stripped. Replaced the ice maker from t/s. Optest ok.; used 1 W10882923 (ICE MAKER ASSY 10359) from stock

Near Edgewater Square, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Freezer not cooling, FF section in 45*-50s*. Freezer Evap no frost pattern and FF evap is coded. Ordering UV drier.***** Request sealed system tech to assist.; ordrng 2 WPW10143759 (dryer)s"

Near Navona Lane, North Ridgeville, OH 44039
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW1 Cc: unit not powering onFound unit to be receiving proper power Control board not powering onNeeds control board; ordrng 1 W11162438 (CONTROL)

Near Stumpville Rd, Jefferson, OH 44047
Corey L.

Corey L.

DISHWASHER GE GLD5708V00BB "Customer complaint dishwasher won’t run, and water is in tub, confirmed tub full, drain getting power but not draining, drain pump failed, customer wanted to know if it was an easy cheap fix because they already have a new dishwasher being delivered this week, did not want quote, also drain pump comes up unavailable"

Near W 10th St, Cleveland, OH 44113
Corina B.

Corina B.

WASHER GE GUD27ESSJ1WW "Replaced the speed sensor. Cleared codes. Ran a spin cycle, will spin in a test mode will not in a spin cycle. Will need a control, motor and cover. Office to order parts. ; ordrng 1 WH01X10608 (set screw pulley m.) and 1 WH04X25737 (control board) and 1 WH49X25734 (kit motor and shield)"

Near Big Creek Pkwy, Middleburg Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GSC25C6EYY02 CC that the lights are not working and there is no lights on the dispenser. Found the child lock is on and unplugged the unit lights came back on. Found the ff door the switch is saying it’s open. Adjusted the door. Optest ok.

Near Bratenahl Pl, Cleveland, OH 44108
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHW0 "Customer complaint that unit is not starting, found control lock on, turned off, started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Drury Ln, Mayfield Heights, OH 44124
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 "CC that there is a loud noise in spin. Found the gearcase is leaking oil. Will need a new gearcase, motor, capacitor, cam, shifter. Office to order parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (MOTOR ) and 1 WPW10006384 (drive belt)"

Near Cordova Ave, Lakewood, OH 44107
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Tested refrigerator, used bypass cap to test filter, filter is ok. Tested fitting on top of refrigerator door, has pressure. Cycled saddle valve in basement, it improved the pressure a little, will need to reset in different position (upside down now, has buildup blocking flow and reducing pressure.)"

Near S Sagamore Rd, Fairview Park, OH 44126
Corina B.

Corina B.

WASHER FRIGIDAIRE FFFW5000QW0 "CC that normal wash does not work. Started a normal cycle went from 55 minutes to 3. Started a bulky cycle and counted correctly. Will need a main control. Office to order the part; ordrng 1 137208014 (CONTROL 12097), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ontario St, Cleveland, OH 44115
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GD5VAXVY05 "The emitter board is flashing two times and pausing for one second. This is a failed emitter and receiver board. EST only ; ordrng 1 W10757851 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Nelmar Dr, Painesville, OH 44077
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FDB2410HI52A "The unit has a L0 code witch is low rinse aid. Water solenoid is receiving water but not allowing water to pass through it’s also receiving 120 V AC needs a new water valve.; ordrng 1 5304482406 (valve,inlet), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Euclid Ave, Cleveland, OH 44103
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Producing ice, just slowly and clumping (low water pressure). On last visit, after testing unit, it had enough pressure.Not a lot of pressure going in to unit now, tried cycling saddle valve in basement, still not producing much pressure. Suggested to customer at this point to have saddle valve changed for a quarter turn shutoff. Explained we do not do installation work, and no other appliance repair can improve the pressure."

Near Sunny Ln, Brooklyn, OH 44144
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 The unit is not cooling I ran test 5 part 2 max speed compressor. There is heat transfer. The unit will not run on it own the unit needs a new control ; ordrng 1 W10843055 (CONTROL )

Near West Saint Clair Avenue, Cleveland, OH 44113
David R.

David R.

REFRIGERATOR FRIGIDAIRE FGVU21F8QFA "Replaced control, set to refrigerator setting. Tested. Op test ok."

Near Broadway Ave, Lorain, OH 44052
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB8949SBB0 Installed new part unit op tested good

Near Hosford Rd, Chardon, OH 44024
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF992FIFM00 Compressor is not pumping Freon I tapped the system. I found zero change when I hooked my meter up from unplug to plug-in.; ordrng 1 W10903340 (COMPRESSOR ) and 1 W11109499 (FILTER)

Near E 276th St, Euclid, OH 44132
Jeff M.

Jeff M.

RANGE WHIRLPOOL WOD51ES4ES01 Installed new part unit op tested good

Near Washington Blvd, University Heights, OH 44118
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 The unit getting power I found the L one wire melted cut back the existing power cord and re-spliced

Near E 294th St, Willowick, OH 44095
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW3 Installed new part unit op tested good

Near Sturbridge Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB4949SHW0 Upon arrival I started the dishwasher and tested fine. I was unable to duplicate an issue

Near Drenik Dr, Wickliffe, OH 44092
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc of no cool in fridge Found evap frosted over Cleared ice out from evap found thermistor in wrong location Followed tech pointer W11092686D and repositioned thermistor OP TEST OK

Near Applegate Rd, Maple Heights, OH 44137
Joe O.

Joe O.

WASHER GE GTW330ASK0WW Cc: unit seems unbalanced Found unit to be unleveledRan drain and spinCould not duplicateAdvised customer to level unit for best resultsOp test ok

Near Hubbard Rd, Madison, OH 44057
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival unit ware turned off everything dry. Customer stated water leaked under his kitchen floor and dishwasher had last run a few hrs previous. Turned water on and cycled unit. No leaks found. Let cycle for approximately 30 min with several drain periods with no leaks. Possible over sudsing customers recently changed from pods to gel detergent. Advised to stick to pods. Left leak mitigation mat and advised customer to monitor when using dishwasher. Could not duplicate issue

Near Woodruff Dr, Painesville, OH 44077
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SDZ0 Cc: unit not operatingFound outlet not getting power from outletAlso found wiring under unit to be looseAdjusted wiring plugged unit into different outletOp test ok

Near Bellflower Rd, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL MFF2558KEW "Customer complaint that ice maker bail arm fell off, confirmed, reinstalled bail arm, ice maker did not cycle, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 D7824706Q (ice maker)"

Near S Woodland Rd, Shaker Heights, OH 44122
Brian M.

Brian M.

WASHER WHIRLPOOL MVWB835DW3 Cc of loud noise Found noise when in spin rotor is grinding on the plastic gear on gearcase Destroying rotor and clutch Needs gearcase rotor and clutch ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)

Near Cable Line Rd, Diamond, OH 44412
Brian M.

Brian M.

RANGE WHIRLPOOL WFG525S0HS0 Cc door hanging Found both hinges broken Replaced OP TEST OK

Near Sycamore Dr, Bedford Heights, OH 44146
Brian M.

Brian M.

WASHER DUET WHIRLPOOL GHW9400PW0 Cc unit locked up and couldn’t select anything Ran diagnostics did not find any stored codes Ran auto test 3 times no issue OP TEST OK Could not duplicate a issue

Near South St, Garrettsville, OH 44231
Dan H.

Dan H.

WASHER CROSLEY VAW3584GW1 "Customer complaint that unit is not starting, confirmed, diagnostic led is not light , control is recieving 120vac , unit needs new control ; ordrng 1 W11170317 (CNTRL)"

Near Lander Rd, Highland Heights, OH 44143
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHS2611PF0 "Customer complaint that unit is not making ice, found ice bin empty, found ice maker gear stripped, unit needs new ice maker ; ordrng 1 241798231 (ice maker )"

Near Thomas St, Maple Heights, OH 44137
Dan H.

Dan H.

DRYER MAYTAG LDE8424ACE "Customer complaint that unit is not starting, confirmed, motor humming but not spinning, unit needs new motor , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , customer does not want repair ; ordrng 1 W10410999 (motor-drve 130.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kenyon Ave, Bedford, OH 44146
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF550SAHW "Customer complaint that unit stops mid cycle and flashes quick wash, confirmed, found flow meter broken off of air breather unit needs new air breather, serial number shows unit was manufactured in the 37th week of 2018; ordrng 1 W11226325 (AIR TRAP)"

Near Mayfield Rd, Cleveland, OH 44106
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7000DW4 "Customer complaint of white residue on clothes, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal level, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed"

Near Beverly May Dr, Independence, OH 44131
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW0 "Installed new wash plate, op test good"

Near Center Dr, Parma, OH 44134
David R.

David R.

RANGE WHIRLPOOL WFE505W0HS1 Customer received retainer part. Other parts say delivered but customer did not receive. Re ordering nameplate and outer glass.; ordrng 1 W11178521 (NAMEPLATE ) and 1 W11219379 (OUTER GLASS)

Near Sugarbush Cir, Olmsted Falls, OH 44138
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that there is a motor running and nothing turning on. Found the drain pump was running. Held the start button in. Ran a calibration. Started a drain And spin. Advised cust 1-2 tablespoons of he detergent and 6-8 bath towels. Optest ok."

Near Belvoir Blvd, South Euclid, OH 44121
David R.

David R.

WASHER FRIGIDAIRE ATF8000FG1 "E21 water not pumping out fast enough. Checked drain pump, full of debris. Cleared and tested. Went through test mode, E43 errr code came up at end control board problem (replace control).*****Do Not Order Part; ordrng 1 137007000 (control board 205.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Paisley Dr, North Olmsted, OH 44070
David R.

David R.

DRYER WHIRLPOOL WED4815EW1 "Heat works, build up of lint to the outside. Cleared as much as I could from outside. Good air flow. Tested out wrinkle shield setting with clothes in there, works fine. Comes on every 5-10 mins for 10-20 seconds. Op test ok"

Near Michigan Ave, Elyria, OH 44035
David R.

David R.

WASHER GE GTWN8250D0WS "But under impeller will not come off. Tried several ways and still will not budge. Impeller not going back on. Will need tub, basket, and also drive system parts. ; ordrng 1 WH12X23995 (rps module) and 1 WH39X10011 (rotor motor) and 1 WH39X20678 (stator) and 1 WH45X10124 (tub asm - 4.5/4.8/5.) and 1 WH49X22414 (srv-5 basket asm kit)"

Near Canterbury Rd, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSF26C6XYY00 "CC that the unit is not getting cold. Unit was unplugged when arriving. Checked the condenser and evap fans, running. Checked the compressor, good. Found the ff evap not coated. Ran step 4. Checked the frost pattern on the ff and fz evap. No frost pattern. Will need a new ff evap. Cust has a 10 year warranty on parts not labor. Office to order parts. ; ordrng 2 WPW10143759 (dryer)s and 1 WPW10643261 (evaporator)"

Near Celestia Dr, Cleveland, OH 44143
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 CC that it’s not cooling properly. Ff 41 fz 5. Found the ff is overpacked with food. Advised customer to not overpack the ff with food. Removed the cover from the evap good frost pattern. Checked the condenser and evap fan are running. Optest ok. No water to the unit.

Near Dumbarton Blvd, Richmond Heights, OH 44143
Joe O.

Joe O.

WASHER AMANA NTW4516FW3 Cc: unit not startingFound control board getting proper powerControl board is not powering onNeeds control board; ordrng 1 W11170317 (CONTROL)

Near Hoover Rd, Cleveland, OH 44119
Corina B.

Corina B.

OTR MICROWAVE KITCHENAID KMHS120ESS7 "Replaced the controls, light holder and bulb. Brought core back for return. Optest ok."

Near Woodfield Dr, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER MAYTAG MDB4709AWB2 "CC that there is a grinding noise. Ran a calibration, no codes. No noise when running. Advised cust there could of been something in the chopper blade making the noise and now drained out. Optest ok"

Near Westbourne Rd, Lyndhurst, OH 44124
Corina B.

Corina B.

RANGE WHIRLPOOL GR673LXSS1 "CC that the front left small burnerdoes not work, the dual outside one does. Checked the front burner, has a crack on the element. Will need a new element. Customer does not want to repair"

Near Tanglewood Ln, Bay Village, OH 44140
Joe O.

Joe O.

WALL OVEN ELE JENN-AIR WW27210B Cc: upper oven not heating and lower temps not correctFound thermostats checking goodFound elements goodRelay on control keeps clicking but will not turn on elementsNeeds control and thermostatsSpoke with sm about locating controlParts are nla

Near Pinehurst Dr, Kirtland, OH 44094
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL MHW8200FW0 "Watched washer fill and empty several times trying to test it. Called tech line. They advised that the washer is designed this way. It fills with water during the sensing cycle, empties, fills with a small amount of water, heats water to steam, then continues through cycle after about 20 minutes. Advised customer that we need an updated pop. On sb web, it says 5/11/18."

Near Ionia Ct, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB835DW1 "Replaced wash plate, residue kit, and valve assembly. Ran calibration cycle. All tested ok."

Near Partridge Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL MDB8959SFZ4 Replaced top rack tracks. Tested ok.

Near Woodlawn Ct, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW7300DW0 Lid lock error and shifter error. Office to order lid lock and clutch.; ordrng 1 W10754448 (clutch) and 1 W10810403 (lid lock assy)

Near Hillside Rd, Independence, OH 44131
Dan H.

Dan H.

MICROWAVE FRIGIDAIRE FPBM3077RF "Customer complaint that breaker trips when microwave is used, confirmed , unit is only drawing 0.07 amps, unit needs new control.; ordrng 1 5304504069 (control assembly)"

Near Sandy Knoll Dr, Eastlake, OH 44095
Macaulay G.

Macaulay G.

REFRIGERATOR KENMORE 106.562324 Replaced ice maker. All tested and filled ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Harbour Light Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

REFRIGERATOR ELECTROLUX EW23CS65GS1 User interface is shorted out and non responsive. Customer does not want to repair.

Near Framingham Oval, Strongsville, OH 44136
David R.

David R.

WASHER MAYTAG MVWX500XW0 "Found grease leaking from gearcase onto padding underneath washer. Splines corroded on gearcase and spanner nut, not allowing basket to come out of tub. Teeth on impeller are broken and capacitor handle broke. Will need tub, basket, hub, wasplate and cap; ordrng 1 W10324648 (tub-outer 195.30) and 1 W10324650 (basket 256.88) and 1 W10324651 (hub 36.60) and 1 W10804664 (capacitor 48.82) and 1 WPW10553968 (washplate 115.67), used 1 1OVRSZ (Oversize Shipping) from stock"

Near Longfellow St, Elyria, OH 44035
Macaulay G.

Macaulay G.

WASHER KENMORE 110.2600201 Motor control is shorting out during spin. Customer does not want to repair.

Near W Parkview Dr, Parma, OH 44134
Jason N.

Jason N.

RANGE WHIRLPOOL WFE770H0FZ0 "Cc unit changed from bake to broil againRan diagnostics, found stored code f6e1 runaway temp/over temp, on display. Per tech sheet for this fault, replacing MRC control. ; ordrng 1 W11308431 (CONTROL)"

Near Ford Rd, Madison, OH 44057
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit is leaking, found unit leaning forward, advised customer that dishwasher needs to be leaning slightly backwards, customer stated they will level unit, unit is operating as designed"

Near S St Clair St, Painesville, OH 44077
Jason N.

Jason N.

RANGE WHIRLPOOL WFG540H0ES Installed listed door hardware and burner knob. Op test good.

Near W 37th St, Ashtabula, OH 44004
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WSF26C2EXB01 "Found diffuser motor not engaging to regulate refrigerator temperatures. Found the setting at 33 degrees, set to 37 degrees. Also, 2 center shelves separated at tracks, bottom bin front loose, side shelf front broken, and center drawer back broken; ordrng 1 W10309638 (trim-pan) and 1 WPW10269101 (lens-light) and 1 WPW10282541 (cover), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Gallatin Blvd, Brook Park, OH 44142
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL GSC25C4EYY02 Found service pointer on this issue w10550041. Need to oder and replace air diffuser ; ordrng 1 W10572852 (diffuser)

Near Glenmora Dr, Chardon, OH 44024
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSBS25IVBL00 Installed listed control and evaporator fan motor. Unit running normally. Op test good.

Near Hermitage Rd, Chardon, OH 44024
Jason N.

Jason N.

WASHER WHIRLPOOL MHW5630HW0 Cc not drainingCustomer showed popCustomer said unit still had shipping bolts installed when trying to run. Removed them and it started working. Wanted a tech to come out and inspect unit anyway to be sure was working correctly.

Near Gates Mills Blvd, Gates Mills, OH 44040
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 "Cc unit not making iceRan manual harvest on ice maker, unit would not cycle. Unit needs ice makerCustomer not repairing"

Near Ferry Rd, Chesterland, OH 44026
Paul P.

Paul P.

DISHWASHER AMANA ADB1400AGW1 "Purchase verified through SB Web. Found wire loose at fill valve connection. Re connected wires, ran through diagnostics and test cycles. Dishwasher now operating properly. Set down mitigation mat."

Near Courtland Ave, Cleveland, OH 44111
Paul P.

Paul P.

WASHER WHIRLPOOL WTW7300DW0 "Installed wash plate, drum assembly, spacer nut and washer. Tested washer on service diagnostic, operating properly. Set down mitigation mat."

Near Claridge Ct, North Royalton, OH 44133
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Tested dispenser, water is continuing to dispense after switch is disengaged. Office to order separator assembly.; ordrng 1 W11203659 (SEPARATOR ASSEMBLY)"

Near Night Vista Dr, Parma, OH 44129
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced the parts listed. Tested both ice makers, cycled. Optest ok."

Near Cliff Dr, Bay Village, OH 44140
Jason N.

Jason N.

DRYER MAYTAG MED5630HW0 "Cc not drying correctlyCustomer showed popChecked venting, venting goodRan diagnostics, no codes, all functions passed.Op test good."

Near Gates Mills Blvd, Gates Mills, OH 44040
Jason N.

Jason N.

RANGE MAYTAG MER8775AS0 Installed listed element. Ran bake test to 350 degrees. Op test good

Near Mentor Park Blvd, Mentor, OH 44060
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 ran entitlement purchased 9-4-18 Lowe’sCc unit just clicking Found lid lock not working properly Replaced using truck stock Ran auto test unit would not spin Found orange wire hanging off of capacitor Rewired wire back in Raised unit up using feet Ran auto test and calibration OP TEST OK ; used 1 W10838613 (LATCH) from stock

Near Tallmadge Rd, Rootstown, OH 44272
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG525S0HS0 "Installed ground wire on burner, adjusted burner and igniter. All tested ok."

Near Fowles Rd, Middleburg Heights, OH 44130
Paul P.

Paul P.

COOKTOP ELE WHIRLPOOL WFE525S0HT1 Installed front left dual element and infinite switch. Coil now heating properly.

Near Aspen Cir, Cleveland, OH 44129
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDTA50SAHZ Installed dispenserOp test ok

Near Tanbark Trail, Mentor, OH 44060
Joe O.

Joe O.

DRYER MAYTAG MDG9700AWW Cc: not heatingFound gas coils getting too warm and openingNeeds gas coilsReplaced gas coilsRan test cycleOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279834 (COIL2245) from stock

Near Appletree Ct, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR MAYTAG KFIS29BBMS00 "Customer complaint of a no cool, confirmed both sections are room temp, compressor and fans are running, no frost pattern on either evap, compressor is loud really loud and hot to the touch, found mullion closing channel broken, there is a uv dye drier installed, no dye found, ff evap has been replaced, unit needs compressor, ff evap and pivot block, cfc parts covered per entitlement; ordrng 1 W10276644 (compressor) and 1 WPW10344432 (block-piv 10.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Rd, Macedonia, OH 44056
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Installed hub and washplate Ran auto test and calibration OP TEST OK

Near Limeridge Rd, Hiram, OH 44234
Joe O.

Joe O.

RANGE AMANA AER6603FB1 Cc: bad smell when in bakeRan test bake to 450 degrees for 15 minsCustomer states she smells it very little when next to unit ventcould not duplicate op test ok

Near S Ridge Rd E, Ashtabula, OH 44004
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF320PADT2 "Customer complaint dishwasher is not spinning the top arm so dishes are not clean, found holes on upper spray arm clogged and won’t allow arm to spin, upper rack is full engaged to water tower, found drain hose did not have drain loop, it is also entering cabinet under sink from the floor and goes up which works against the drain pump, installed drain loop, ran svc test, no codes, upper spray arm needs replaced tech to install to make certain spray arm is now spinning; ordrng 1 WPW10317197 (upper spray arm)"

Near Osage Ave, Cleveland, OH 44105
Corey L.

Corey L.

DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint dishwasher door is hard to close, confirmed door needs an extra push to latch, found unit unlevel and top right of door hitting trim under counter, leveled unit, door closes as customer remembers"

Near Sperrys Forge Trail, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR KENMORE 59672919200 "Customer complaint arm on ice maker broke off, confirmed bracket holding bail arm at fill cup is broken, needs new fill cup; ordrng 1 WP628356 (cup-fill 26.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bridge Ave, Cleveland, OH 44113
Jason N.

Jason N.

WASHER MAYTAG MVWC415EW1 "Cc unit does not startChecked power in to unit, good at 123v, polarity correct.Plugged in unit, sense light blinks, selector switch fault. Unit will not go into diagnostics. Unit needs control and switch.; ordrng 1 W11124822 (CONTROL) and 1 WPW10285517 (cycle select switch)"

Near Forest Rd, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED5PVEXWS05 "Customer complaint food in freezer is thawing out and ice maker started not making the ice something is wrong with the cooling, confirmed, compressor and fans were not running, lights were on, tapped the thermostat housing by control and cooling kicked on, found black soot around thermostat, thermostat failed; ordrng 1 WP2198202 (thermostat 83.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Gordon Rd, Lyndhurst, OH 44124

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