We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor, OH 44060
Dan H
Job Details: 12/16/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Perry, OH 44081
Dan H
Job Details: 12/16/2021
"Customer complaint of knocking sound, confirmed, found a tide pod lid in the blower wheel housing, removed, op test good"
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Perry, OH 44081
Dan H
Job Details: 12/16/2021
"Installed new rollers and idler pulley, op test good"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Bay Village, OH 44140
Angel
Job Details: 12/15/2021
"Cc that unit is squeaking. Verified and found the pulley and rollers are worn out will need to be replaced. Replaced rollers, pulley, and belt tested unit and sounds as it should. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9400SB01
Near Grafton, OH 44044
David R
Job Details: 12/15/2021
Cc unit making noise. Sounds like unit is about to take off. Bad bearings inside. Unit Tub is discontinued. Customer paid SVC only. ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Madison, OH 44057
Dan H
Job Details: 12/15/2021
"Customer complaint that unit is not making ice, confirmed, unit needs new ice maker , ice maker is already on order from expart; schdld next appmnt for 12/21 TUE !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Chardon, OH 44024
Jason N
Job Details: 12/15/2021
"Installed interface control. Ran wash test, all functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Rocky River, OH 44116
Angel
Job Details: 12/15/2021
"Cc that unit is not washing properly or draining. Ran diagnostics and found no error codes ran a normal cycle to see how it fills and washes and drains and than just did a full test cycle in diagnostics to make sure every component is doing what its supposed to. The heater, wash pump, drain pump and everything else is working as should. Explained to customer that its important to prime the hot water before starting the dishwasher and to clean the filter at least monthly which that will help to clean dishes as well. Also gave her some of our detergent test packages to try out. But unit is functioning as should. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/15/2021
"Replace control but harness seems to be good then ran diagnostic auto test and calibration they both pass,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Strongsville, OH 44149
Gabriel P
Job Details: 12/15/2021
"The reason why the left rear coil gets hot when oven is use is because the oven vent is near it and will cause to get warm is the way unit is design but customer did not no that,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Conneaut, OH 44030
Brian M
Job Details: 12/15/2021
Installed fan OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV0
Near Ashtabula, OH 44004
Brian M
Job Details: 12/15/2021
Cc unit will not drain Found drain tube clogged Removed clog OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Novelty, OH 44072
Brian M
Job Details: 12/15/2021
Cc unit does not line up Right Door does not sit flush with left door There is no adjustments for this its due to how mullion heater pulls left door in just a hair more Advised customer on this issue OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Rocky River, OH 44116
Angel
Job Details: 12/15/2021
"Cc says that washer has been working good since last time the UI doesnt turn off or anything anymore but this time the unit will sometimes finish or sometimes the clothes is wet at the end of the cycle but only in the bedding cycle. Ran diagnostics and found error code F0E3 overload explained to customer about issues she can have with this error code and reminded her about how much she can put in the washer for her to wash made sure everything was good looked under washer and found the the gear case is starting to leak as well. Gave her the estimate and she said she will keep using it till it goes out and just get a new one does not want to put more money into it. Opt test ok.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20TKXFW00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/15/2021
"Recovered refrigerant. Installed compressor and uv dye drier filter. Brought system down to 29 in/hg vacuum, held vacuum. No change to gauges. Recharged system with 5.5pz of r134a. Low side stable at 1psi, frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Olmsted Falls, OH 44138
David R
Job Details: 12/15/2021
"Cc unit not washing. Ran diagnostics, F4E3 wash motor error. Found wash motor getting 120 v but spray arms not moving. Will need pump wash motor. Customer said they will have to think it over, paid SVC only. ; ordrng 1 W11085683 (Pump wash motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details: 12/15/2021
"Cc noises when agitating. Put a load inside unit, out on normal cycle. Ran through and all normal sounds. Made sure all parts that put on are tight. Good. Unit is working properly. What customer is hearing is the slider move back and forth. Showed customer how the slider attaches to gearcase and moves up and down. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Strongsville, OH 44149
Gabriel P
Job Details: 12/15/2021
"Condenser line blocking fan from spinning,ordering compressor ; ordrng 1 WPW10507886 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44134
Gabriel P
Job Details: 12/15/2021
"Found suspension defective gave estimate customer will buy new but if she changes her she will call us for repair ; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER/B-IN
Model MDB7749AWM1
Near Shaker Heights, OH 44120
Marie V
Job Details: 12/15/2021
"Cc that the unit stopped running mid cycle. Unit has water inside. Took panel off and verify power, power is at the bi-metal, bypass to test, drained water out. Gave est to cust. Will fix unit. Cust paid in full.; ordrng 1 W10258275 (Bimetal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Cleveland, OH 44128
Marie V
Job Details: 12/15/2021
"Cc that the UI and the lights on unit were flickering and you couldnt do anything on the UI you can press it put it would not work. Right now unit is not making anything, is working good. But verify wiring diagram and power comes from control to UI and from control to Lights. Will replace main control and UI. ; ordrng 1 W11224256 (Control.) and 1 W11387387 (Ui)"
We serviced a
JENN-AIR WALL OVEN
Model JJW3830IL00
Near Beachwood, OH 44122
Brian M
Job Details: 12/15/2021
Cc of errors but now its working Verified errors Found stuck key and keyboard disconnected errors Ran test on upper and lower no issues found today but advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Painesville, OH 44077
Corina B
Job Details: 12/15/2021
"Cust showed pop, sent pic. CC that the unit does not spin the clothes out. Ran diag F0E5 OFF BALANCE LOAD DETECTED, F0E2 OVER SUDS CONDITION DETECTED, F7E6 MOTOR FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Service pointer W10754551B to replace the control. Will need a new control. ; ordrng 1 W10634026 (Control)"
We serviced a
JENN-AIR OTR MICROWAVE
Model JMV8208CS0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 12/15/2021
Replaced the door switches. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Concord, OH 44077
Joe O
Job Details: 12/15/2021
"Cc: oven temp not correct, flames too high on simmerFound burner flames too high on simmer. Adjusted. Ran test bake unit averaging 356 degrees. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near East Cleveland, OH 44112
Manny
Job Details: 12/15/2021
"Cc oven went out on thanksgiving. Set unit to bake at 350 igniter glows but not ignition. Removed back cover to check gas coil as soon as I removed the last screw the oven came on, put cover back on and shut unit off and reset it to bake at 350 oven start with no issues (turn it on and off multiple times). Unit is working properly. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Brecksville, OH 44141
David R
Job Details: 12/15/2021
Cc unit not starting. 3-4 buttons on UI not taking command. Film on Ui is coming off as well. Ordering user interface control. ; ordrng 1 W11460908 (Console) and 1 W11460962 (Housing UI)
We serviced a
GE OTR MICROWAVE
Model JVM7195FL1DS
Near Mentor, OH 44060
Corina B
Job Details: 12/15/2021
CC that the moisture sensor fault code come up when using the popcorn button. Confirmed called bJ tested the sensor out of range. Replaced the sensor. Popped a ag of popcorn. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSYA
Near Cleveland, OH 44102
Angel
Job Details: 12/15/2021
"Cc that unit is not making ice and making a clicking sound. Verified and found the ice maker stuck not able to cycle motor jammed tried to cycle but would not cycle would just start clicking trying to cycle but could not jump the teeth on wheel unit will need ice maker replaced. Gave customer estimate and said he will buy one and install himself. Opt test ok.; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LESR26EFE0
Near Solon, OH 44139
Brian M
Job Details: 12/15/2021
Steamed out evap drip pan made sure no obstruction Advised to watch
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Cleveland, OH 44119
Manny
Job Details: 12/15/2021
"Cc striker broke off and its stuck. Found broken striker stuck in latch, replaced latch and striker, opt test ok."
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Painesville, OH 44077
Joe O
Job Details: 12/15/2021
"Installed micro switches, and latches. Tested multiple times. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Solon, OH 44139
Brian M
Job Details: 12/15/2021
Cc unit not cooling Found unit turned off Turned cooling on Advised to watch for 48 hours
We serviced a
WHIRLPOOL DRYER
Model MGDC465HW0
Near Bedford Heights, OH 44146
David R
Job Details: 12/15/2021
Legs are good. Adjusted right side. Floor is slanted a little. Customer looked and ok with height. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44122
Marie V
Job Details: 12/15/2021
"Cc that the frame on the door came off. Confirmed. Unit will need new door glass. Office will contact once they have eta on the part; ordrng 1 W11176456 (Glass door) and 1 WPW10481433 (Name plate), used 1 W10888179 (Light bulb) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWC415EW1
Near Cleveland, OH 44111
Angel
Job Details: 12/15/2021
"Cc that unit works and than stops and lid will not open. Confirmed unit is locked ran diagnostics and found error code F5E1, F5E2, and F5E3 all lid lock failure tried to unlock it and had to pull on lid while trying to unlock it in diagnostics until it opened need lid lock replaced. Will need to order part do not have one in truck stock.; ordrng 1 W11307244 (Latch)"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Avon Lake, OH 44012
Angel
Job Details: 12/15/2021
Cc that unit wont run and if it does it will when it wants too and they tried to spin by hand once and worked. I tried to Start unit and started running right away tried a couple of times and worked fine so i took apart unit and checked connections or for something unusual checked the motor switch and seems flimsy but from customer telling me that they tried once to spin by hand and worked will order motor as well. Ordering switch and motor.; ordrng 1 279787 (Motor) and 1 W10847984 (Switch) and 1 WPW10298258 (Moisture sensor harness)
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW0
Near Chagrin Falls, OH 44022
Marie V
Job Details: 12/15/2021
"Cc that the unit when off balance they tried to get it to drain and spin but now unit does nothing, it will not start the cycles. Confirmed theres still water inside unit, unit enters float mode to try to get the water out, i cancel it and ran diag , got it to drain the water out, it sounded like something came off the pump. also when tilted unit found oil all over rotor and stator. Ran diag and found error code F9E1 drain pump system problem , F9E2 water ring detected, F0E5 off balance load. Deleted error codes, ran auto test unit is loud when spinning. . Unit will need new gear case , rotor , stator and slider. Cust will call bas if they want to continue.; ordrng 1 W11455453 (Gearcase) and 1 W10754158 (Stator) and 1 W10754161 (Rotor) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near South Euclid, OH 44121
Manny
Job Details: 12/15/2021
"Took unit apart and removed old motor, went to install motor and noticed that it have a Dshaft and the old one has a screw shaft, spoke to BJ and he gave me the right part number, reordering motor. Took motor for return ; ordrng 1 WP33002795 (motor-drve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Avon, OH 44011
Gabriel P
Job Details: 12/15/2021
Took pictures of dents on top need tub ; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZBM00
Near Maple Heights, OH 44137
Marie V
Job Details: 12/15/2021
"Cc that the unit is leaking at the fresh food section and theres ice on freezer. Confirmed. Found drain tube clogged. Cleared all out, added water to the drain tube to make sure is clear. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ
Near Avon, OH 44011
Gabriel P
Job Details: 12/15/2021
Found door panel dented took pictures ; ordrng 1 WPW10304231 (Support) and 1 W11116420 (Door stainless panel) and 1 WPW10441006 (Kick plate)
We serviced a
KITCHENAID RANGE
Model KGRS505XSS05
Near Cleveland, OH 44111
Manny
Job Details: 12/15/2021
"Open control box and control housing is broken, (see pics); ordrng 1 WPW10365423 (Main control)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Mayfield Heights, OH 44143
Manny
Job Details: 12/15/2021
"Cc unit is 70degrees off, set unit to bake , unit only reach 270 degrees, pull unit off the wall and removed back cover tested bake element and its open unit will need a bake element. Set next appointment 2job count this is a dbl oven and and unit needs to be pull out to replace element.; ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Marie V
Job Details: 12/15/2021
Cc that the unit is not spinning. Found unit not starting the cycle and filling with water. Found lid lock has failed. Replaced from T/S . Started a normal cycle op test ok.; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Lyndhurst, OH 44124
Manny
Job Details: 12/15/2021
"Cc unit no starting. Unit was unplugged, plugged in unit and it went into an emergency drain, held down start/pause and clear emergency drain, ran diagnostics op test ok, advise customer to use 2 tablespoons of detergent to avoid over suds."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Amherst, OH 44001
Gabriel P
Job Details: 12/15/2021
Ran diagnostic test check voltage going to heater 120 also heater was getting 190 degrees show customer and took pictures
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW04
Near Seven Hills, OH 44131
Marie V
Job Details: 12/15/2021
"Cc that the right hand side door does not opens and close properly. Confirmed, unit will need new door. The bottom where hooks up to the hinge is broken. Cust will call back if they want to continue ; ordrng 1 LW10353181 (Right door white), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Parma, OH 44129
Marie V
Job Details: 12/15/2021
"Replaced dispenser and bellow, ran diag, auto test,pass no leaks. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGF348KCM
Near Conneaut, OH 44030
Dan H
Job Details: 12/15/2021
"Customer complaint that oven is not heating, Confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Cleveland, OH 44104
Jason N
Job Details: 12/15/2021
Installed freezer door. Ensured good gasket seal to cabinet. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Mentor, OH 44060
Joe O
Job Details: 12/15/2021
"Cc: agitator loose, grindingFound agitator stripped out. Grinding from agitator being stripped. Needs agitator; ordrng 1 W11161960 (agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HB00
Near Conneaut, OH 44030
Dan H
Job Details: 12/15/2021
"Customer complaint of big flash and smoking, found broil element broken, broil element is receiving 240vac , unit needs new broil element ; ordrng 1 WPW10260252 (Element)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Bedford, OH 44146
David R
Job Details: 12/15/2021
"Cc unit not dispensing detergent. As soon as I turned unit on, display read the load and go dispenser was turned off. Advised customer of having load and go dispenser option set on. Also I set unit to 2x concentration level, to get the most detergent the unit will release. Ran through"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Jefferson, OH 44047
Dan H
Job Details: 12/15/2021
"Customer complaint that unit is not spinning at the end of cycle, ran diagnostics found f7e4(basket re engagement failure), f0e3(overload), and f7e9(locked rotor) error codes, ran manual test cycle, unit spins on high speed spin, ran quick wash cycle, unit filled and began washing, unit started spinning."
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Madison, OH 44057
Dan H
Job Details: 12/15/2021
"Customer complaint that unit sounds like it wants to come but it wont, ran diagnostics found f5e1(lid switch fault) error code, ran test cycle, lid locked, unit completed test cycle, started normal wash cycle, lid lock, unit filled and began washing, repeated with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW7000XW2
Near Perry, OH 44081
Dan H
Job Details: 12/15/2021
"Customer complaint of f9e1 error code and squealing noise during spin, ran diagnostics found f9e1(long drain), f8e1(long/no fill), f5e2(door lock error ), and f6e1(miscommunication between mcu and ccu) error codes , ran test cycle , door locked, unit filled washed and drained, squealing noise is coming from bearings, unit needs new control and tub assembly , customer does not want repair; ordrng 1 WPW10442139 (Cntrl) and 1 WPW10409998 (Tub assembly), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FMS00
Near Solon, OH 44139
Brian M
Job Details: 12/15/2021
Cc unit call service light was flashing they seemed to have lost cooling but not sure Found unit running and operating properly Advised customer on what call service light means and what to check for according to tech sheet OP Test Ok at this time
We serviced a
GE DISHWASHER
Model GDF530PGM0WW
Near Mayfield, OH 44143
Corina B
Job Details: 12/15/2021
"CC that the unit is not turning on. Checked the outlet, good. Plugged the unit back unit started. Checked the terminal block, good. Unit started. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ00
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/15/2021
CC that the door pops open and the deli drawer falls. Confirmed. Used the Vaseline around the gasket. Drawer is installed correctly. Opt test ok
We serviced a
GE RANGE
Model C2S985SET8SS
Near Cleveland, OH 44124
Corina B
Job Details: 12/15/2021
"CC that the control is not working. Confirmed. Only key working is the cancel. Child lock is not on. Will need a new control; ordrng 1 WB27K10422 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Willowick, OH 44095
Jason N
Job Details: 12/15/2021
"Cc unit not washing clothing Customer stated unit is not washing clothes, barely making them wet during wash cycle. Ran auto test and calibration. Started wash load on normal and auto sense. Unit sensed, filled with enough water to cover clothing and started into wash cycle. Unit is working as designed at this time. No issues found. Advise customer about load sizing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, OH 44143
Joe O
Job Details: 12/15/2021
"Cc: not making iceFound small cubes in ice bin. Found ice maker error code e5(timed ice making). Unit has good water pressure. Cycled ice maker. Unit harvesting and filling. Found freezer temps at 9 degrees. Cycled power to unit. Advised is issue continues will Need ice maker. Advised customer to monitor over the next 48 hrsOnly quoted partial labor due to us being out recently for different issue. ; ordrng 1 W11483245 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Willowick, OH 44095
Jason N
Job Details: 12/15/2021
Installed gearcase and slider. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Willoughby, OH 44094
Joe O
Job Details: 12/15/2021
"Cc: not startingFound error codes f5e3(lid will not unlock) f5e2(lid will not lock or lid lock failure). Manually tested lid lock. Lid lock functioning. Ran auto test. All functions working in auto test. Ran calibration. Ran normal cycle. Unit started, is washing. Needs controlCustomer does not want to repair at this time; ordrng 1 W11100602 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Aurora, OH 44202
Brian M
Job Details: 12/15/2021
"Cc of no ice Found icemaker jammed Removed ice Cycled icemaker no issue found at this time Advised to watch Quoted for icemaker if needed ; ordrng 1 WPW10251076 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Aurora, OH 44202
Brian M
Job Details: 12/15/2021
Cc of noise Ran auto test no abnormal normal noise Ran manual spin and agitate no abnormal noises Inspected unit underneath no issue found Advised I could not duplicate issue Advised to record If noise returns
We serviced a
MAYTAG WASHER
Model LAT9734AAE
Near Streetsboro, OH 44241
Brian M
Job Details: 12/15/2021
Cc unit not cycling properly Found timer missing some selections Needs timer but part is NLA 22001253; ordrng 1 22001253 (timer)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ1
Near Streetsboro, OH 44241
Brian M
Job Details: 12/15/2021
"Cc unit not heating Verified no heat Found secondary winding on transformer not in spec Advised on magnetron abs transformer replacement ; ordrng 1 W11371718 (Transformer) and 1 W11230995 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willowick, OH 44095
Jason N
Job Details: 12/15/2021
Cc unit dispenser door not closingConfirmed unit dispenser door will not stay latched. Replaced dispenser using customer supplied pre Id part. Ran diagnostics cycle to ensure proper operation. Op test good.
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBS207BSS00
Near Cleveland, OH 44124
Corina B
Job Details: 12/15/2021
"CC that the unit is not heating properly. Ran diag no codes. Heated bottom oven to 350*, good. Heated upper oven to convection bake 325*, good. Working as designed."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Mentor, OH 44060
Jason N
Job Details: 12/15/2021
"Installed bellow gasket. Ran quick wash test, no leaks. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30CXBL4
Near Gates Mills, OH 44040
Corina B
Job Details: 12/15/2021
"CC that the upper rack is not getting cleaned. 10-1 1- Dispen- ser Electrical Problem started a cycle, could hear there is not enough pressure for the water to spin the wash arms. Will need a new pump and motor. ; ordrng 1 WPW10780877 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Mentor, OH 44060
Jason N
Job Details: 12/15/2021
"Cc unit leaking from left cornerRan wash test, found small droplets coming from vent tube area. Pulled outer door panel. Found water coming out from vent assembly. Vent door staying open allowing water to come out during cycle. Ran diagnostics, verified fault code f10e2 for wax motor electrical problem. Unit needs vent assembly.; ordrng 1 W11414073 (Vent assembly) and 1 W11410062 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Highland Heights, OH 44143
Corina B
Job Details: 12/15/2021
"CC that the door does not shut. Confirmed, found the lid is broken. Took a picture. Will need a new lid. Office to reschedule appointment ; ordrng 1 W11259006 (Lid)"
We serviced a
GE DISHWASHER
Model GDT625PSJ2SS
Near Broadview Heights, OH 44147
David R
Job Details: 12/15/2021
"Cc dispenser door not opening up. Unplugged unit, getting correct power. Plugged unit back in. Cleaned out dispenser with water, to clear all debris. Ran a diagnostics, no error codes. Test number 5 for dispenser individual components.. Every single time it opened up. Ran a Light wash cycle 3 times. 10-12 mins into cycle the dispenser door opened. Good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44136
David R
Job Details: 12/15/2021
"Replaced gearcase, clutch and slider. Ran factory test, ran diagnostics cycle. Ran a quick wash cycle. All sounds are normal. All components are working. Good. Op test ok."
We serviced a
KITCHENAID RANGE
Model KESS907SWW06
Near Burton, OH 44021
Joe O
Job Details: 12/15/2021
Installed element. Ran test bake. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY05
Near Chardon, OH 44024
Joe O
Job Details: 12/15/2021
"Installed gaskets, ice maker and switch. Cycled Ice maker. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT711SMFZ00
Near Chardon, OH 44024
Joe O
Job Details: 12/15/2021
Cc: not making iceInstalled ice maker. Cycled. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willowick, OH 44095
Corina B
Job Details: 12/15/2021
"Cust showed pop, sent pic. CC that the unit is not agitating. Confirmed. Found the shifter out of the place. Replaced the shifter. Ran a calibration. Opt test ok"
We serviced a
GE MICRO/OVENCOMBO
Model PVM1790SR1SS
Near Madison, OH 44057
Joe O
Job Details: 12/15/2021
Installed latch assembly. Tested. Unit still not heating. Found latch assembly needed adjusted. Adjusted latch assembly. Tested multiple times. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Painesville, OH 44077
Jason N
Job Details: 12/15/2021
"Installed main control and temperature probe. Ran bake test to 350 degrees. Let cycle. Measured temperatures approx 340 degrees. Set calibration +10 degrees. Reran bake at 350, let stabilize, recorded temperatures, approx 350-352 degrees. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Strongsville, OH 44149
David R
Job Details: 12/15/2021
Replaced spark module. Tested all burners. Good. Op test ok.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Avon Lake, OH 44012
Angel
Job Details: 12/15/2021
"Cc that unit will not agitate. Ran a manual agitation on diagnostics and would hardly agitate. Took off agitator to inspect and the splines on the agitator were stripped. Will need agitator replaced. Ordering part.; ordrng 1 285565 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HV0
Near Mantua, OH 44255
Brian M
Job Details: 12/15/2021
Installed control Ran test bake to 350 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Madison, OH 44057
Dan H
Job Details: 12/15/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 33 degrees, freezer section temperature at -6 degrees, customer says control and fresh food section evaporator fan have been replaced, unit needs defrost thermistor moved to correct position , customer will repair themselves"
We serviced a
N/A N/A
Model WED4800BQ1
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/15/2021
"Cc that the unit is making a squeaky noise and is taking too long to dry. Took unit apart, found rollers and belt seating out. Replaced kit from T/S, put unit back together and tested temperature, pass advice cust to have someone clean vent, also found unit has flexible foil vent, advice to replace with semirigid or flexible metal because those are fire hazard. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model UMV1160CS9
Near Amherst, OH 44001
Gabriel P
Job Details: 12/15/2021
"Replace top panel,opt test ok"
We serviced a
WHIRLPOOL COOKTOP ELE
Model KSEG950ESS2
Near Cleveland Heights, OH 44106
Corina B
Job Details: 12/14/2021
CC that the cooktop is upside down. Confirmed. The cooktop is siliconed in place and upside down. Took pictures. Will need a new cooktop; ordrng 1 W10813359 (Cooktop)
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS4
Near LaGrange, OH 44050
David R
Job Details: 12/14/2021
Light bulb broke in socket and terminals are burnt. Will probably have to replace whole main wiring harness. Ordering harness and socket. ** two count*** requesting double labor ; ordrng 1 W10210871 (Socket) and 1 W11350914 (Main harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SAYE3
Near South Euclid, OH 44121
Joe O
Job Details: 12/14/2021
Customer stated he needed unit hooked up. Advised customer we do not do install. Need installer or contractor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near East Cleveland, OH 44112
Corina B
Job Details: 12/14/2021
CC that the ff section is not cold. Confirmed. Found the freezer gasket coming off. Used silicone to put the gasket back in place. Steamed out the freezer. Cust left could not ask for a towel to clean the freezer out with the water and ice. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Parma, OH 44129
Manny
Job Details: 12/14/2021
"Cc unit making a real loud grinding noise when running, set unit in diagnostics cycle,heard the noise as soon and unit started to agitate, Checked underneath and found a lot of oil on the rotor, floor and all over the inside of the cabinet, unit will need a gearcase, rotor, stator, clutch and slider, unit still under the 10 year warranty for motor, customer Will not proceed with the repair.; ordrng 1 W11455453 (Gear case) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator) and 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Westlake, OH 44145
Angel
Job Details: 12/14/2021
Cc that unit trips breaker when plugged in. Confirmed plugged in unit and tripped breaker. Unplugged and reseted breaker tried something different on it and worked so found that the range is the problem not the outlet verified all wiring and looked good nothing burnt or out of place called BJ explained issue and had me do some test and found that if you disconnect j1 connector on module board it will not trip breaker so BJ and i agreed to replace module board. Ordering board.; ordrng 1 W10860916 (Spark module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVB02
Near North Olmsted, OH 44070
Angel
Job Details: 12/14/2021
Replaced ice maker and damper also made sure ice maker cycled. Opt test ok.
We serviced a
KENMORE DISHWASHER
Model 66513473N412
Near Mentor, OH 44060
Jason N
Job Details: 12/14/2021
"Cc unit leaking from door. Ran unit wash test with outer door off. Observed for leaks. Found water starting to overflow tub lip when lower spray arm was active. Checked spray arm, found lower spray arm separated on one side. Unit needs lower spray arm. Customer will install himself. ; ordrng 1 W10849471 (Spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44112
Jason N
Job Details: 12/14/2021
"Cc unit not coolingInstalled gauges, low side reading 12 in/hg vacuum. Checked connections for leaks, found pinhole leak at process valve connection. Recovered refrigerant. Attempted to repair joint, could not get joint to properly seal, stub on compressor compromised. Installed new compressor from misc. truck stock. Brought system down to 29 in/hg vacuum, held vacuum. No change to gauges. Recharged system with 4.27oz of r134a. Low side stable at 1psi, freezer starting to cool. Advised customer to allow up to 24 hrs for unit to desired temps. Op test good. ; used 1 WPW10507886 (Compressor) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS40CVSS2
Near Cleveland, OH 44109
Manny
Job Details: 12/14/2021
"Cc dispenser wont open, ran diagnostics cycle, dispenser didnt open, took unit apart and saw the dispenser motor with melted insulation, unit will need a new dispenser (WPW10199696), office to contact customer to reschedule when parts are available.; ordrng 1 WPW10199696 (Dispenser assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTD81ESPJ0MC
Near Cleveland, OH 44128
Jason N
Job Details: 12/14/2021
Cc unit not turning on at allForgot to plug in door switch. Reconnected and started unit. Op test good.