Service History 182 - Fred's Appliance

We serviced a

KITCHENAID RANGE

Model KFGG500EBS3

Near Olmsted Falls, OH 44138

Angel

Job Details: 12/05/2022

"Cc that if he preheats the oven passed 375* it will cut off and not heat anymore. Verified for error codes and unit does not have any error codes so customer set oven to 425* and it ignited right away so I let it preheat to see what would happen and it preheated perfectly to 425* and i let it cycle and it cycled perfectly as well so he cancelled it and tried convection roast and it worked as well. Explained to customer that control couldve had a glitch and by me entering diagnostics and getting out it could reseted and now its working fine but if it continues unit will need main board and temp sensor. As of now unit working as designed opt test ok.; ordrng 1 W11088878 (Main board) and 1 W10833885 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Bedford, OH 44146

Brian M

Job Details: 12/05/2022

Installed glass OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Parma, OH 44129

David R

Job Details: 12/05/2022

"Cc unit is doing a lot of banging while washing/spin mode, says unit will walk and bang against wall (took pic), said they would go in, pause unit and redistribute clothes and make sure everything is all balanced. Pushed down on basket and suspension is good. Found basket is leaning more towards the front and when in spin is banging on the front cabinet. Leveled front and back feet up to where basket is in the middle now and not leaning to other sides. Ran with load of towels on Quick wash, then ran on drain and spin. Good, spinning is normal operation. Also advised anti vibration pads to use as well if needed. Unit is good. Op Test Ok test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model MDB8959SKW0

Near Cleveland, OH 44109

Angel

Job Details: 12/05/2022

Replaced front panel and leveled unit for customer opt test ok.

We serviced a

WHIRLPOOL DRYER

Model LG7011XSF0

Near Cleveland, OH 44110

Jason N

Job Details: 12/05/2022

"Cc unit drum not turning Found drum belt broken and pulley seized. Replaced both using truck stock repair kit. Ran dryer op test, good tumble and heat. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCE55US0HB01

Near Bedford, OH 44146

Brian M

Job Details: 12/05/2022

Top glass broken Needs glass top ; ordrng 1 W11120971 (cooktop)

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Rocky River, OH 44116

Manny

Job Details: 12/05/2022

"Cc agitator broken, verified and agitator is broken, parts out of stock, office to schedule next service appointment when parts are available ; ordrng 1 W11614636 (Agitator) and 1 W11510462 (Agitator cap) and 1 W11510461 (Washplate)"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS01

Near Warrensville Heights, OH 44128

Brian M

Job Details: 12/05/2022

Complaint not powering onUnit is not installed for full functioning test But plugged unit in and unit turned on Pump started working Could not duplicate issue

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near Cleveland, OH 44102

Angel

Job Details: 12/05/2022

Replaced drain pump made sure it was draining properly. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44110

Jason N

Job Details: 12/05/2022

"Cc unit not agitating Ran auto test cycle, found that unit is not agitating in test. Checked under unit, found harness connector for shift actuator had come unclipped. Reconnected and reran auto test. All functions passed. Op test good."

We serviced a

KENMORE DRYER

Model 110.61202011

Near Bay Village, OH 44140

Angel

Job Details: 12/05/2022

Cc that unit would heat but sometimes would take too long to dry or will feel cold. Ran unit and it was heating looked at vent outside it had good flow of air but vent could be cleaned for better flow so I made sure power was good and it was took off back panel of dryer and checked all wiring and and thermostats and fuses were checking out good but found that the heating element was grounded. Replaced heating element made sure took see if unit was heating and cycling as should and it was. Opt test ok; used 1 279838 (Heating element) from stock

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Rocky River, OH 44116

Manny

Job Details: 12/05/2022

"Cc valve threats are damaged, verified and unit needs heat pump replaced. Ordering heat pump ; ordrng 1 W11551760 (Heat pump)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Brecksville, OH 44141

Marie V

Job Details: 12/05/2022

"Cc that fresh food section is not working. Confirmed, took temps freezer is at 2* and fresh food 64* following steps on : per Mike Greb wpl: use the troubleshooting. Verify thermistor temperature, they are reading in range with temperature inside refrigerator. No frost build up on fresh food evaporator. When running diag, compressor keeps running nonstop. Verify max temp on fresh food section is. 50*, average temp 35* and low 31*. Ordering controls. 1 - 44* 2- 53-32*; ordrng 1 W11533211 (Control kit)"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Parma, OH 44129

Gabriel P

Job Details: 12/05/2022

"Replace gearcase and agitator,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW560EHW1

Near Lakewood, OH 44107

Gabriel P

Job Details: 12/05/2022

"Took unit apart replace bellow then put unit back together,opt test ok"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Euclid, OH 44123

Jason N

Job Details: 12/05/2022

"Cc unit cooktop light not working Found lamp reading open. Replaced lamp using customer supplied pre Id part. Tested light levels, all tested good. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Cleveland, OH 44102

Marie V

Job Details: 12/05/2022

"Replaced filter drier, no refrigerant inside unit, found leak at one of the copper line going to evaporator. Corrected issue. Se unit into a vacc 29, no changes on gages after 15 min. Filled up with r600 55Oz. Good frost pattern. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 12/05/2022

"Replace control and fuse,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Avon Lake, OH 44012

Angel

Job Details: 12/05/2022

Cc that unit was not operating and that the door switch broke. Confirmed switch was broken so replaced it. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 12/05/2022

"Installed new valve, op test good"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, OH 44077

Dan H

Job Details: 12/05/2022

"Customer complaint that lid is not locking, found lid broken preventing lock from locking, unit needs new lid; ordrng 1 W11259006 (Lid)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0W

Near Madison, OH 44057

Dan H

Job Details: 12/05/2022

"Installed new door gasket, op test good"

We serviced a

GE REFRIGERATOR

Model GYS22GSNBSS

Near Ashtabula, OH 44004

Dan H

Job Details: 12/05/2022

"Customer complaint that unit is not cooling properly and lights are not working , fresh food section temperature at 39 degrees, freezer section temperature at-2 degrees, door switches are working, found two leds burned out, unit needs new leds, customer does not want repair; ordrng 2 WR55X25754 (Led)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MAT12CSAAW

Near Conneaut, OH 44030

Dan H

Job Details: 12/05/2022

"Customer complaint that unit is leaking, unable to start unit cause its a coin op and its locked, found gear oil all over under unit, leak is most likely the tub seal, unit needs new transmission, part is no longer available unit cannot be repaired ; ordrng 1 22002127 (Transmission)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Madison, OH 44057

Dan H

Job Details: 12/05/2022

"Installed new slider, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Fairview Park, OH 44126

Marie V

Job Details: 12/05/2022

Cc that no water is coming in to unit. It gets hot but thats it. Confirmed. Found motor not working gettin 120V. Replaced pump motor from T/S. Tested unit. No leaks. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC7HS00

Near Pepper Pike, OH 44124

Joe O

Job Details: 12/05/2022

Installed controls. Tested. No good. Called whirlpool tech line spoke with Liam. Tested voltages. Liam stated unit is non repairable.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Fairview Park, OH 44126

Manny

Job Details: 12/05/2022

"Cc that unit not making ice, found tube and housing frozen, steamed housing to be able to remove it, (38 mins), installed housing and advise customer to allow time for ice maker to cycle properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507EBL01

Near Kirtland, OH 44094

Jason N

Job Details: 12/05/2022

"Cc unit needs valve and lines replacedCustomer stated she had a plumber out for a leak from her refrigerator, plumber stated the valve and line need replaced in the rear of the unit. Turned water on, found valve body cracked and dripping, valve will need replaced ; ordrng 1 W10865826 (Valve)"

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Painesville, OH 44077

Jason N

Job Details: 12/02/2022

"Cc unit emitting a hot burning smell Customer stated last time they ran the dryer a hot burning type smell was present. Started dryer, let run for several minutes, customer stated he would smell the odor in question. The venting was not attached to unit, the only smell present I could detect was the smell of heat from the heater element due to the exhaust being open. No other issues found during test, reconnected venting and smell dissipated. Unit is working as designed. Op test good."

We serviced a

JENN-AIR RANGE

Model JGS1450DP0

Near Richmond Heights, OH 44143

Jason N

Job Details: 12/02/2022

"Cc unit fault code, fan speed too lowRan diagnostics, found code f8e0 for cooling fan speed too low. Ran manual fan test, fan barely spinning. Cooling fan will need replaced. ; ordrng 1 W11107275 (Blower fan)"

We serviced a

KENMORE RANGE

Model 790.73232314

Near Madison, OH 44057

Dan H

Job Details: 12/02/2022

"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

HOT POINT REFRIGERATOR

Model HPS15BTHJRWW

Near Oberlin, OH 44074

David R

Job Details: 12/02/2022

"Cc unit making noise, now not cooling correctly. Fan in FZ stopped working. Getting correct volts, will need fan. Customer contacting landlord. Sending information to see what they want to do. ; ordrng 1 WR60X31522 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HV7

Near Parma, OH 44130

David R

Job Details: 12/02/2022

Replaced main control and TT motor. Still Tt not spinning. Followed tech sheet. Only thing left to place would be control panel and harness wire.* set as 2 count. ; ordrng 1 W11184553 (Panel) and 1 W11469479 (Main harness)

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Chagrin Falls, OH 44022

Corina B

Job Details: 12/02/2022

"CC that there was a loud pop, breaker trips. Confirmed. Found the junction box burnt. Will need an electrician the ui terminal fell off when removing the ui to check. Will need a new ui.; ordrng 1 W11086141 (Ui)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near Parma, OH 44130

David R

Job Details: 12/02/2022

"Cc fridge leaking, handles loose and lights out. Steamed all ice from FZ, cleared drain tube from debris, good. Replaced the FZ light and FF Left back and front light. Tightened handles. All good. Op Test Ok. ; used 3 W10695459 (LED MODULE) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104KBL0

Near Eastlake, OH 44095

Dan H

Job Details: 12/02/2022

"Customer complaint that unit is leaking, confirmed, found door seal not sealing against the door, unit needs new door seal; ordrng 1 W11483553 (Seal)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFD2589KES

Near Mentor, OH 44060

Joe O

Job Details: 12/02/2022

Installed ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44135

Manny

Job Details: 12/02/2022

"Cc unit not draining, verified and unit draining, noticed drain hose going into the floor, advise customer to reroute hose and to make sure drain have an air trap. Unit working as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Aurora, OH 44202

Corina B

Job Details: 12/02/2022

"Replaced the gasket. Started a cycle, no leaks. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Bedford, OH 44146

Corina B

Job Details: 12/02/2022

"CC that the unit is not dispensing water. Confirmed. Found the filter is no good. Removed the filter, good water pressure. Will need a new filter. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ

Near Cleveland, OH 44134

Corina B

Job Details: 12/02/2022

"CC that the unit is leaking when using it. Confirmed. Found the float switch leaking. Will need a new gasket, housing and float. ; ordrng 1 WP8531743 (Gasket) and 1 WPW10195038 (Nut) and 1 WPW10195036 (Float) and 1 W10873429 (Housing)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Warrensville Heights, OH 44128

Corina B

Job Details: 12/02/2022

"CC that the unit is not working. Confirmed. Ran diag F5E2 LID LOCK FAULT, F5E3 LID UNLOCK FAULT. Ohmed out lock open. Will need a new lock. Cust does not want to repair ; ordrng 1 W11307244 (Lock)"

We serviced a

GE DISHWASHER

Model CDT865SMJ2DS

Near Newbury, OH 44065

Brian M

Job Details: 12/02/2022

Installed side sprayer OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL RANGE

Model SF387PEYW1

Near Willowick, OH 44095

Dan H

Job Details: 12/02/2022

"Customer complaint that oven is not working and burners are not lighting, confirmed, bake option on control just beeps and does not select bake, burners are all lighting, unit needs new control, part is no longer available ; ordrng 1 4371835 (Cntrl)"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Strongsville, OH 44136

Manny

Job Details: 12/02/2022

"Cc panel is loose, verified and side panel not clipped to cabinet, removed and reinstalled panel, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Strongsville, OH 44136

Manny

Job Details: 12/02/2022

"Cc unit not cooling and not dispense water, verified and temps 67 in the Ff and 11 in fz, took apart and Evap fan not running, and thermal fuse on harness is open, and diffuser is grinding.; ordrng 1 W11317276 (diffuser) and 1 WP2315549 (evap fan motor) and 1 W11545823 (Evap harness)"

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ0

Near University Heights, OH 44118

Joe O

Job Details: 12/02/2022

Installed timer. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVQ05

Near Willowick, OH 44095

Dan H

Job Details: 12/02/2022

"Customer complaint that unit only stays cold on highest setting, good frost pattern on evaporator, unit needs new thermostat ; ordrng 1 WP2198202 (Tstat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model WTW4610YQ0

Near Wickliffe, OH 44092

Dan H

Job Details: 12/02/2022

"Customer complaint that unit shakes, found suspension worn out, unit needs new suspension rods; ordrng 1 W10780048 (Suspension)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWBL7

Near Beachwood, OH 44122

Jason N

Job Details: 12/02/2022

"Cc unit not cooling in both sectionsFound both sections at room temperature. Found no frost pattern on evaporator. Amp draw on compressor reading .41A. Unit has a refrigerant leak, will need sealed system repair. Quoted customer repair cost. Customer declined repair.; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Parma, OH 44130

David R

Job Details: 12/02/2022

"Cc noise when unit runs. Found compressor is running louder than norma. Loud high pitch humming noise. Fans all good, comp not loving around. Ordering to replace comp.** set as 3 count; ordrng 1 W11580057 (Comp) and 1 W11578570 (Coupler) and 1 W11506619 (Coupler)"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF79R20DW06

Near Chagrin Falls, OH 44023

Brian M

Job Details: 12/02/2022

Installed hinge OP Test Ok

We serviced a

SAMSUNG DRYER GAS

Model DV337AEWXAA

Near Avon Lake, OH 44012

Angel

Job Details: 12/02/2022

Cc that unit was squealing. Tested unit and could hear it very low so i took apart unit and found that the pulley was ceased and the belt melted it verified the belt and it was still also the rollers were in perfect condition so I replaced pulley from truck stock tested unit. Opt test ok.; used 1 DC93-00634A (IDLER PULLEY) from stock

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Aurora, OH 44202

Brian M

Job Details: 12/02/2022

Cc unit not functioning Found error for f6e2 f2e3 Found corrosion on control Needs control board ; ordrng 1 W10920541 (cntrl-elec) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS0

Near Aurora, OH 44202

Brian M

Job Details: 12/02/2022

Cc unit keeps Tripping breaker Unit is connected under the sink and outlet is connected to a gfci breaker Ran dishwasher on separate outlet and no issue found with dishwasher Advised to get electrician

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW1

Near University Heights, OH 44118

Jason N

Job Details: 12/02/2022

"Installed all parts, including thermistor ordered on pre Id. Ran dryer op test for several minutes on timed dry high heat. No abnormal noise or vibration. Flame cycling on and off, exhaust temps reading 186 degrees peak before cycling off. Verified good airflow through venting outlet. Op test good."

We serviced a

MAYTAG DRYER

Model MED5500FW0

Near Avon, OH 44011

Marie V

Job Details: 12/02/2022

"Cc that the unit is not heating. Confirmed, check power,pass. Took unit apart. Found heater open. Getting 240V. Unit will need new heater. Ist will call back if she wants to continue.; ordrng 1 WP8544771 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Wickliffe, OH 44092

Dan H

Job Details: 12/02/2022

"Customer complaint that unit is not spinning properly, ran diagnostics no error codes found, ran high speed spin in manual test cycle, lid locked, unit spun, drain pump is working, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Mantua, OH 44255

Brian M

Job Details: 12/02/2022

Installed lid latch and control OP Test Ok

We serviced a

SAMSUNG DRYER

Model DV328AERXAA

Near Bay Village, OH 44140

Marie V

Job Details: 12/02/2022

"Replaced heater, removed limit. Tested unit. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Cleveland Heights, OH 44118

Jason N

Job Details: 12/02/2022

"Cc unit not finishing cycles, stuck in cycleRan diagnostics, found code 4-3 for motor not running and 7-1 for no heat. Wash motor did not turn on during test cycle. Unit needs pump/motor assembly replaced. ; ordrng 1 W11025157 (Pump/motor assembly)"

We serviced a

JENN-AIR RANGE

Model JGRP748HL00

Near Strongsville, OH 44136

Manny

Job Details: 12/02/2022

"Cc unit too cold, ran bake on both cavities and temps are off, ordering temp sensor for both cavities.; ordrng 2 W10859573 (sensor)s"

We serviced a

MAYTAG WASHER

Model MVWB965HC0

Near Willoughby, OH 44094

Dan H

Job Details: 12/02/2022

"Customer complaint that unit is dead, confirmed, no buttons on user interface are working, unit needs new control and user interface ; ordrng 1 W11025446 (Ui) and 1 W11246700 (Control)"

We serviced a

GE WASHER

Model GTW685BSL1WS

Near Cleveland, OH 44144

David R

Job Details: 12/02/2022

"Cc unit not going through cycle or not draining. Started up a normal cycle. Water will go into unit for a couple seconds. Can hear the shifter trying to shift and change positions but will not. Found water damage and rust underneath basket. Electrical damage to motor parts and shifter, shorting unit out. Belt ribs are damaged as well. Unit is draining, no clog or debris. Ordering motor, motor parts, sensor, shifter, belt. ; ordrng 1 WH49X25375 (Motor) and 1 WH03X30517 (Shifter) and 1 WH03X32097 (Pulley and nut) and 1 WH03X32158 (Sensor) and 1 WH03X32217 (Pulley and nut) and 1 WH01X24180 (Belt)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW07

Near Streetsboro, OH 44241

Brian M

Job Details: 12/02/2022

Installed switch OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44106

Jason N

Job Details: 12/02/2022

"Cc unit not cooling in either section Found.both sections just below rooms temperature. Pulled evaporator cover, found small ice ball on cap tube, no frost pattern. Unit has refrigerant leak, will need sealed system repair. Customer declined repair.; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor)"

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG97US6HS00

Near Aurora, OH 44202

Brian M

Job Details: 12/02/2022

Cc unit had gas smell Gas company disconnected line from unit I had to bust apart the fittings so I could probably install the gas line Installed gas line could not locate a leak Customer aLso has burner adjustment issue flame is lower than they think is should be on the middle burner but this model does not adjust

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Willoughby Hills, OH 44094

Dan H

Job Details: 12/02/2022

"Customer complaint that unit is not dispensing ice, found auger motor gear teeth broken off, unit needs new gear; ordrng 1 WP2220458 (Gear)"

We serviced a

WHIRLPOOL WASHER

Model wtw4855hw1

Near Cleveland, OH 44128

Corina B

Job Details: 12/02/2022

"CC that the unit will not rise or spin. Confirmed. Ran diag F5E2 LID LOCK FAULT. Ohmed t the lock,open. Replaced the lock from t/s. Ran a calibration. Opt test ok ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB

Near Shaker Heights, OH 44122

Corina B

Job Details: 12/02/2022

"CC that the unit is not cooling correctly. Confirmed Fz 23 ff 60. Found frost on back wall of the evaporator. Steamed out the evap. Harness wires are good. Will need a new harness, control and ui; ordrng 1 W11545823 (Harness) and 1 W11196400 (Control) and 1 W11518204 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW02

Near South Euclid, OH 44121

Jason N

Job Details: 12/02/2022

"Cc unit not cooling in ff section Found no airflow to ff section from damper. Found frost buildup on evaporator in freezer section. Could not run diagnostics or force defrost, controls are non responsive. Unit needs control board(jazz) replaced. Replaced control using truck stock part. Programmed to 12. Set unit into force defrost, heater circuit turned on. Op test good. ; used 1 WPW10503278 (Control) from stock"

We serviced a

KENMORE WASHER

Model 11022352510

Near Shaker Heights, OH 44120

Corina B

Job Details: 12/02/2022

"CC that the unit clicks. Confirmed. Found the lid lock clicking. Checked the lock, open. Replaced the lid lock from t/s. Ran a calibration. Started a cycle. Opt test ok ; used 1 W11307244 (DOOR LOCK), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2290HES

Near Solon, OH 44139

Brian M

Job Details: 12/02/2022

Cc unit not cooling Found ice ball on cap tube Low side leak Compressor running rough and hot Found discharge tube sitting in water and possibly leaking water into system Will Not know if its not repairable until we replace evap and compressor ALso front ui not responding to touch properly ; ordrng 1 67002236 (tube) and 1 12001940 (evaporator) and 1 12002355 (thermistor kit) and 1 W10309990 (compressor) and 1 67003817 (cntrl-elec) and 2 WPW10143759 (DRIER)s

We serviced a

KITCHENAID WALL OVEN

Model KBMC140HSS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 12/02/2022

Cc unit door flops down Found torsion bar broken Needs torsion bars replaced ; ordrng 1 WP4452396 (spring) and 1 WP4452395 (spring) and 2 SHIPPING (shipping and handling)s

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near Painesville, OH 44077

Jason N

Job Details: 12/02/2022

"Installed float. Ran fill and wash test. Unit filled and started washing. Cancel drained unit, op test good."

We serviced a

FRIGIDAIRE FREEZER

Model FFFH20F2QWC

Near Kirtland, OH 44094

Dan H

Job Details: 12/02/2022

"Customer complaint that unit is not cooling properly, temperature at 29 degrees, evaporator fan is not running, evaporator fan is receiving 120vac , unit needs new evaporator fan motor; ordrng 1 297309000 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS5NFZASS

Near Austinburg, OH 44010

Dan H

Job Details: 12/02/2022

"Customer complaint that unit is not cooling properly, unit unplugged when tech arrived, plugged unit in, evaporator fan is running, condenser fan is running, compressor is not running, applied power to compressor, compressor started, unit needs new inverter , customer does not want repair; ordrng 1 WR49X10283 (Inverter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWMS5

Near Cleveland, OH 44124

Corina B

Job Details: 12/02/2022

"CC that the unit is not making ice. Confirmed. Found the ice maker not cycling and staying in one spot. Also, found the water in the bottom of the freezer. drain tube a duck bill. Will need a new ice maker and drain tube. Unit is on a drop and has a closest behind to access the back but still need to pull unit it to replace the drain tube. ; ordrng 1 D7824706Q (Ice maker) and 1 W10619951 (Drain tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model LGB6000KQ1

Near Lakewood, OH 44107

Angel

Job Details: 12/02/2022

"Cc that unit is not tumbling. Tested unit and its only humming did find the latch broken but it broke being stuck closed letting the customer use it but now the motor is humming took apart and belt was fine found that the motor is ceased can hardly spin it did check the blower wheel just incase something was jamming it but it was good unit will need door switch and drive motor. Gave customer estimate and said shes leaning towards just buying a new unit.; ordrng 1 279827 (Drive motor) and 1 WP3406107 (Door switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Westlake, OH 44145

Angel

Job Details: 12/02/2022

Cc that unit will not fill with water. Tested unit and confirmed it will not fill with water unless you open the door and close it back up it will start filling but the pump wont run and it will throw a F7E2 error code indicating a pump failure. Will need to order main board latch and pump assembly. Office to reschedule ; ordrng 1 W11460946 (Pump assembly) and 1 W11462461 (Msin board) and 1 W11412299 (Latch)

We serviced a

WHIRLPOOL WALL OVEN

Model WOD52ES4MW00

Near Cleveland, OH 44118

Joe O

Job Details: 12/02/2022

"Cc: not heating properlyCustomer stated unit is wired in series with cooktop. Advised customer unit is required to be ran independently to 40a breaker. Customer stated both upper and lower ovens did not get to 350 and would not heat anything over that. Customer is using bimetal thermometer in oven. Advised on bimetal and accuracy. Ran test bake to 425. Found elements are heating. Unit is reaching temps, and averaging 427 degrees. Advised customer to allow 15-20 ,mins after initial preheat. Op test ok"

We serviced a

GE DISHWASHER

Model GDT695SSJ5SS

Near North Ridgeville, OH 44039

Angel

Job Details: 12/02/2022

"Cc that door is not closing and it pops back open and its leaking as well. Verified door and it will need hinges and latch tested the unit to check for leak and its leaking from the diverter and pump will be ordering pump seal, motor and diverter also customer had console on top cracked so ordering as well. ; ordrng 1 WD14X23739 (Left hinge) and 1 WD14X23738 (Right hinge) and 1 WD21X10490 (Latch) and 1 WD19X25278 (Diverter kit) and 1 WD26X23258 (Pump) and 1 WD08X22758 (Gasket) and 1 WD12X20184 (Console top) and 1 WD34X21699 (Interface cover)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPHF2399MF0

Near North Ridgeville, OH 44039

Angel

Job Details: 12/02/2022

Cc that compressor is running longer times and water is not working. Checked temperatures and freezer was at 4* and ff section was at 39* explained to customer that the temps were perfect do compressor cant be running constantly because if not the ff section stuff would be frozen and for the water the line is not frozen the valve is not kicking on and the paddle switch is activating pulled out unit to check valve and found back of unit by the ice maker evaporator was completely rusted out which has been leaking damaging the valve which I explained to customer that is not repairable customer will use like that for now until they get a new unit. Took part with me to return.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2087HRS

Near Cleveland, OH 44113

Joe O

Job Details: 12/02/2022

Installed water valve and filter housing. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HBS04

Near Rocky River, OH 44116

Marie V

Job Details: 12/02/2022

"Cc that theres a burn mark on fresh food evaporator cover and is melted. Confirmed, took pics, Found heater was off place on the right hand side and it was in contact with the cover and fan insulation. Heater will need to be replaced, along with cover and fan. Office will contact once they have eta on the parts; ordrng 1 W11621725 (Heater) and 1 W11608966 (Fan) and 1 WPW10387382 (Cover)"

We serviced a

GE DISHWASHER

Model GDT665SMN2ES

Near Elyria, OH 44035

Angel

Job Details: 12/02/2022

"Cc that unit started doing the same thing again it will start draining in the beginning when you start a cycle like it should than it wont do anything else no water or nothing coming in. Verified myself and cannot get unit to duplicate the issue even had them start it before I arrived like BJ said and it was running fine. Called BJ and explained issue and BJ explained to me that his seen this issue where the inlet valves start breaking down causing this issue but since its working its not a 100% sure thing explained to customer and gave them an estimate for the valve but explained to them that its not a 100% sure thing they would have to decide if they wanted to get the valve replaced because everything Im checking is working fine. They decided they will try it out to see if it fixes there issue. ; ordrng 1 WD15X26078 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near East Cleveland, OH 44112

Joe O

Job Details: 12/02/2022

"Cc: not spinning/draining out clothesCustomer stated kids bringing up wet clothes, stated the unit was not finishing cycle for them. Customer stated she has done a couple loads and unit has spun and rang out clothes. Customer had load in machine upon arrival. Unit nearing spin. Let unit run. Unit draining and spinning. Found supply lines rusted. Advised customer hoses need replaced. Found error codes f8e6(no fill). Entered manual valves. Found both valves are functioning. Customer did just remove stationary sink. Advised if hose was on the floor it will give a no fill error code. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Strongsville, OH 44136

Manny

Job Details: 12/02/2022

"Cc latch gets stuck, replaced latch with pre id part, opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Solon, OH 44139

Manny

Job Details: 12/02/2022

"Replaced dispenser, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lakewood, OH 44107

David R

Job Details: 12/02/2022

"Replaced heater element. Ran diagnostics, good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Elyria, OH 44035

Angel

Job Details: 12/02/2022

Cc that the spray arm came off and melted. Confirmed spray arm melted replaced it with new one opt test ok.

We serviced a

MAYTAG DISHWASHER

Model WDT970SAKZ0

Near Strongsville, OH 44149

Manny

Job Details: 12/02/2022

"Cc unit only runs for about 2 mins, verified and unit shuts off, took panel off and noticed UI was crooked, removed UI and Noticed 4 buttons instead of the 2 that the console have, checked model number on machine and doesnt match whats on my pvr, parts installed are for a different model, ordering correct parts for this model.; ordrng 1 W11505225 (UI) and 1 W11506012 (Control)"

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Cleveland, OH 44128

Marie V

Job Details: 12/02/2022

"Cc of unit not heating. Confirmed. Verify power at unit L1 to N 123V L2 to N 123V L1 to L2 246V. Pass. Found heater open. Unit will need new heater. Cust will call back if they want to continue ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near East Cleveland, OH 44112

Joe O

Job Details: 12/02/2022

"Cc: door not closing, not startingFound strike and catch broken. Found motor just humming. Found debris stuck in blower wheel. Pulled debris, found unit has vibration from blower wheel. Vibration went away after a minute, possible more debris pushed its way out. Needs strike, catch and bezelCustomer does not want to repair at this time; ordrng 1 W11163826 (strike) and 1 WPW10610880 (catch) and 1 W11103932 (bezel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model LAT8406AAM

Near Mentor, OH 44060

Joe O

Job Details: 12/02/2022

"Cc: burning smellRan drain and spin. Belt slipping on pulley. Unit not spinning. Was able to manually spin gearcase to get unit spinning. Stopped unit. Checked belts and pulleys. Belts glazed over. Needs belt kit; ordrng 1 12112425 (belt set-maytag), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44111

Manny

Job Details: 12/02/2022

"Cc unit not powering on, verified and no coming on, checked voltage at outlet and 122Vac, checked power at control and good voltage coming in but control is dead no indicator light on unit needs main control.; ordrng 1 W11116592 (cntrl-elec)"

We serviced a

MAYTAG DRYER

Model MGD6630HC3

Near Parma, OH 44134

David R

Job Details: 12/02/2022

"Dryer. Cc rattling. Customer had blower wheel here, sent from us or whirlpool. Replaced, WP697772. Seemed like all rattling coking from that area. Also tightened all bolts. No noise. Op Test Ok."

We serviced a

KENMORE WASHER

Model 110.5072011

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 12/02/2022

Cc: not workingFound water remaining in unit. Ran drain and spin to clear water. Found error codes f8e5(hot cold reversed). Swapped lines to test. Ran auto test and calibration. Ran normal cycle. Op test ok

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Fairview Park, OH 44126

Marie V

Job Details: 12/02/2022

"Cc that the oven is not working properly, she had to get rid of food that was cooking because it was never done in the middle. Verify ignitor, looke good adjusted a little closer to burner. Also preheat unit to 350*. allowed 15 min and took temps on the pan. Was 10* lower. Verify calibration was set to -5. Changed calibration to. +10. And preheated oven, took temps on pan 347* in range. Advice cust to monitor but unit is working properly at this point. Op test ok"

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