We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Chardon, OH 44024
Brian M
Job Details: 05/19/2023
Installed door
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Bay Village, OH 44140
Angel
Job Details: 05/19/2023
Cc that unit was making a loud noise when running and slow ice production it only makes about ten cubes of ice a day. Verified noise and found the condenser lines going into the cabinet vibrating with each other adjusted them and sound stopped. For the ice maker I checked temperatures and freezer was at 5* and ff section at 36*. Checked for error codes and no error codes ice maker cycles as well. I lowered the temperature for customer to see if that would help but still ordering ice maker to replace because thermistor might not be reading temperature correctly.; ordrng 1 W11626124 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Avon Lake, OH 44012
Angel
Job Details: 05/19/2023
"Removed unit from spot, replaced pump assembly tested unit to make sure it would function properly and there were no leaks opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/19/2023
"Replace icemaker,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chardon, OH 44024
Brian M
Job Details: 05/19/2023
Installed gearcase and lower components Ran test spin OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Seven Hills, OH 44131
Corina B
Job Details: 05/19/2023
CC that detergent was put where the lid lock is at. Confirmed. Cleaned the lock. Tested opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44128
Bill
Job Details: 05/19/2023
"Cc ice not dispensing, confirmed cc on last visit, installed new ice container and lower coupling. Opt test good"
We serviced a
MAYTAG DRYER
Model MEDB850YW0
Near Solon, OH 44139
Corina B
Job Details: 05/19/2023
"CC that there is squealing noise and the latch is broken. Confirmed. Found the support roller seized and the latch is broken. Replaced the dryer repair kit and the latch. Opt test ok. ; ordrng 1 WPW10111905 (Catch), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Westlake, OH 44145
Marie V
Job Details: 05/19/2023
"Cc that the door do not lined up and that inside theres a defect. Took pics, unit will need new gasket, gasket goes inside liner, will need to replace door. Advice cust that door takes 6 to 8 weeks to arrive. That should take care of the line up issue, ; ordrng 1 W11436604 (Door stainless)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lorain, OH 44055
Marie V
Job Details: 05/19/2023
"Replaced control and igniter, preheated oven to 350*. Op test okNo core for return"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Wellington, OH 44090
David R
Job Details: 05/19/2023
"Replaced lint trap assembly. Cleared out debris inside dryer. Ran unit, good, heat is good and cycling. Advised customer to clean out dryer vent behind dryer and to outside of house if needed. Also to clean and clear lint trap after every cycle. Unit is good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Corina B
Job Details: 05/19/2023
Replaced the pump and motor. Ran a calibration. Started a cycle. No leaks. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44110
Jason N
Job Details: 05/19/2023
"Cc unit lights not working, no water or ice dispense. Confirmed no LEDs in unit are working, water dispense is not working. Unplugged pantry UI and power cycled it. Illumination returned in entire unit, ice and water dispense functions returned. Unit will need pantry UI replaced. Customer declined repair at this time. Estimate only.; ordrng 1 WPW10769076 (Pantry UI)"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Beachwood, OH 44122
Jason N
Job Details: 05/19/2023
"Cc unit not working, stuck in cycle and door lockedRan diagnostics, found code f3e1 for water level system error. Checked pressure hose, blew through, checked clear. Ran auto test cycle, no suds in tub. Unit filled and drained properly, but stuck in drain out, unable to cancel cycle. Unit will need pressure sensor replaced. ; ordrng 1 WPW10448876 (Switch-wl)"
We serviced a
WHIRLPOOL WASHER
Model Wtw5000dw3
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 05/19/2023
"Cc unit making loud grinding noise, not spinning properlyRan auto test cycle, found splutch grinding in spin cycle. Replaced using truck stock part. Reran auto test cycle, no abnormal noises, all functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Jason N
Job Details: 05/19/2023
Installed ice maker. Power cycled unit to clear fault. Ran test 57 manual harvest test. Ice maker test passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Bedford Heights, OH 44146
Joe O
Job Details: 05/19/2023
Cc: humming noiseFound no stored error codes. Ran auto test. Found no abnormal noises. Unit functioning as designed. Op test ok
We serviced a
GE REFRIGERATOR
Model GNE21FSKPFSS
Near Lakewood, OH 44107
Manny
Job Details: 05/19/2023
"Cc unit not leveled , verified and unit has both feet and its leveled"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Berea, OH 44017
Manny
Job Details: 05/19/2023
"Replaced control, ran test unit heating, took core for return, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Mentor, OH 44060
Jason N
Job Details: 05/19/2023
"Cc while running a bake, unit displayed a fault code and unit was really hotRan diagnostics, found code f3e2 in history for bake/broil range over temperature. Ran bake test to 250 degrees. Unit preheated but bake element stayed on. Unit needs main control replaced due to stuck bake relay. ; ordrng 1 WPW10586737 (Control)"
We serviced a
KITCHENAID RANGE
Model KGRS505XBL02
Near Chardon, OH 44024
Joe O
Job Details: 05/19/2023
"Cc: not heating upper oven, lower oven over tempFound weak igniter pulling 2.5 amps. Replaced igniter. Ran test bake both ovens to 350. Upper oven checked good. Lower oven over temp, temp on control jumped from 330 to 350 degrees. Needs control and lower oven probe; ordrng 1 WPW10365423 (cntrl-elec) and 1 WP7430P044-60 (oven probe), used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Madison, OH 44057
Joe O
Job Details: 05/19/2023
Installed lid. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Geneva, OH 44041
Dan H
Job Details: 05/19/2023
"Customer complaint that unit is leaking, confirmed, found bellow damaged causing door to not seal, unit needs new bellow ; ordrng 1 WPW10237499 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Madison, OH 44057
Dan H
Job Details: 05/19/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Cleveland, OH 44113
Manny
Job Details: 05/19/2023
Replaced blower wheel opt test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Shaker Heights, OH 44120
Bill
Job Details: 05/19/2023
"Cc not draining, confirmed cc found unit with water still in tub. Went in to diagnostics found error codes f9e1 long drain. Tested drain pump voltage at pump, 120 volts present. No vibration to indicate pump was turning, will need pump. Gave customer estimate ; ordrng 1 W10919003 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE WASHER
Model GHWN4250D1WW
Near Geneva, OH 44041
Dan H
Job Details: 05/18/2023
"Customer complaint that unit will only fill with the lid opened, confirmed, unit needs new control, customer does not want repair ; ordrng 1 WH12X10614 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near South Euclid, OH 44121
Bill
Job Details: 05/18/2023
"Cc water in the freezer, confirmed cc found water in freezer section, no water hooked to unit. Took inside back panel off and steamed drain hose, hose flowing properly, found freezer door hanging a bit to low and catching on freezer lip. Used a spacer from truck stock on hinge, door closing as it should. Opt test good.; used 1 Wp487576 (Spacer) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Cleveland, OH 44105
Manny
Job Details: 05/18/2023
"Cc unit not starting, verified and unit starting but drained pump just hums, removed pump and found glass pieces, removed glass reinstalled pump and good operation, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 05/18/2023
"Customer complaint of oil leaking from under unit and unit is not starting, confirmed, found capacitor leaking, installed new capacitor , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Grafton, OH 44044
Marie V
Job Details: 05/18/2023
"Cc that unit is not cooling. Unit is room temperature in both sections, found that compressor is nor running, ran diag, gave an error code of F7e1 compressor not functioning, f3e9 ambient temperature sensor, ran step 40 to test compressor, no voltage coming out just 2vdc. Also control panel is locking itself every 2 min. Ordering boards. Office will contact once they have eta on the parts.; ordrng 1 W11455229 (Control) and 1 W11320585 (Inverter box) and 1 W11664671 (Panel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIL27CXMS0
Near Richmond Heights, OH 44143
Corina B
Job Details: 05/18/2023
CC that the right door does not close. Confirmed. Found the right door cracked. Door is nla. Brought the gaskets back for return.
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Geneva, OH 44041
Jason N
Job Details: 05/18/2023
"Cc unit not powering on, has powerConfirmed unit will not power on, no response from controls. Checked power at receptacle, good at 124v. Plugged back in and unit powered on. Ran diagnostics, no codes stored. Ran test cycle in entirety, all functions passed. No issues found.; saved tckt"
We serviced a
MAYTAG WASHER
Model MHWE300VW13
Near Mentor, OH 44060
Jason N
Job Details: 05/18/2023
Installed inlet water valve. Ran fill test. Checked for leaks. None found. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GTGXNQ15
Near Cleveland, OH 44121
Corina B
Job Details: 05/18/2023
Replaced the defrost and thermostat. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Columbia Station, OH 44028
David R
Job Details: 05/18/2023
"Replaced spark module and ignitor, bad module. Tested at 350* good, cycling. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Olmsted Falls, OH 44138
Marie V
Job Details: 05/18/2023
"Cc that theres an error code. Confirmed. F2e2 hmi disconnected. Order new panel. ; schdld next appmnt for 5/22 MON !"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Diamond, OH 44412
Brian M
Job Details: 05/18/2023
Installed control and motor Ran drain and spin OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Cleveland, OH 44120
Manny
Job Details: 05/18/2023
Cc unit not starting verified and control is burnt out. Ordering control; ordrng 1 W11557935 (Control)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Westlake, OH 44145
Angel
Job Details: 05/18/2023
"Replaced gear case, belt, actuator ran a test cycle and calibration opt test good.; used 1 W10721967 (PULLEY) from stock"
We serviced a
AMANA DRYER
Model NGD4600YQ0
Near Madison, OH 44057
Joe O
Job Details: 05/18/2023
Cc: loud vibrationFound rollers destroyed. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Willoughby Hills, OH 44092
Joe O
Job Details: 05/18/2023
Customer showed video of sound(sounds like clothing out of balance). Customer stated it is not every load. Installed suspension rods. Ran diagnostics test cycle. Ran drain and spin with load of wet towels. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Kirtland, OH 44094
Jason N
Job Details: 05/18/2023
"Checked all connections on unit for uv dye. Found small amount of dye on filter drier. Factory tube connection failed causing leak. No refrigerant left in the system to recover. Replaced filter drier using truck stock part. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 5.0 oz of r134a. Low side stable at 1 psi, frost pattern starting on evaporator. Advised customer to allow unit to run for 24 hrs and monitor. Op test good. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6200VW0
Near Painesville, OH 44077
Dan H
Job Details: 05/18/2023
"Customer complaint of grinding noise, confirmed, bearings are worn , grease and water all over motor and rotor, suspension is worn, unit needs new bearings, rotor, motor, rps, and suspension, customer does not want repair ; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Motor) and 1 WPW10178988 (Rps) and 1 280146 (Rotor) and 1 W10167599 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Garfield Heights, OH 44125
Manny
Job Details: 05/18/2023
"Cc unit not drying, verified and found top of vent No attached to the wall, and venting into a corner causing the unit to have an airflow restriction, advise customer to fix the vent or to have someone fix it. Unit working as designed, opt test ok."
We serviced a
GE FREEZER
Model ZIF360NXARH
Near Westlake, OH 44145
Angel
Job Details: 05/18/2023
"Cc that freezer is not cooling after a power outage. Checked and nothing is running compressor is completely cold. Unit will need inverter and control board. Gave customer estimate and stated she will think about it..; ordrng 1 WR49X10283 (Inverter) and 1 WR55X10922 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44109
Marie V
Job Details: 05/18/2023
"Cc that unit is not washing properly and or agitating and that water goes back and forth and it stops then starts. Cust stared a cycle with a comforter, unit filling up properly, explain why unit does that, also is agitating as designed. Canceled cycle and verify error codes, had none. Unit is working as designed, explain load size and detergent amount thats needed per cycle. Op test ok"
We serviced a
MAYTAG DRYER
Model MGDB855DC3
Near Mentor, OH 44060
Dan H
Job Details: 05/18/2023
"Customer complaint of squealing noise, confirmed, found idler pulley seizing, installed dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Euclid, OH 44119
Joe O
Job Details: 05/18/2023
Cc: oven not heatingFound igniter is receiving proper power. Not igniting. Pulling 0 amps. Needs igniter; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Cleveland, OH 44111
Angel
Job Details: 05/18/2023
"Cc that unit has a small crack on bottom of freezer."
We serviced a
SAMSUNG DRYER
Model DV210AEW/XAA
Near Cleveland Heights, OH 44118
Bill
Job Details: 05/18/2023
"Cc heard pop after staring dryer drum not turning, confirmed cc spun drum no resistance from motor. Took top off unit found belt to be broken, took front off to test idler pulley, pulley spun freely. Gave customer estimate on repairs, was given the go ahead. Ordered new belt, scheduled follow up on 5/22.; ordrng 1 6602-001655 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8RFC
Near Amherst, OH 44001
Marie V
Job Details: 05/18/2023
"Cc that the ice maker is not working you can hear water but no ice. Confirmed, found fill tube on the ice maker had ice in it. Cycled ice maker and it filled up properly. Will need to replace water valve. ; ordrng 1 242252603 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Beachwood, OH 44122
Corina B
Job Details: 05/18/2023
"Replaced the housing. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Eastlake, OH 44095
Joe O
Job Details: 05/18/2023
Installed control. Ran auto test. Started normal cycle. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MTB2456DEW
Near Mentor, OH 44060
Joe O
Job Details: 05/18/2023
Installed water valve. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Cleveland, OH 44108
Jason N
Job Details: 05/18/2023
"Cc unit leaking from behind/underneathCustomer showed pop, under a yr,Customer stated he pulled unit out to investigate leak, he stated its coming from the upper corner of the tub. Confirmed tub is dented and leaking from damaged seam. Unit will need tub replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11409866 (Tub-dishwsher)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Willoughby, OH 44094
Jason N
Job Details: 05/18/2023
"Cc unit stopping in cycle, did not advance to washRan diagnostics, found code f8e1 for long fill. Customer was trying to run a load of towels on a hot temperature setting. Checked valves operations. Found no hot water coming into unit, cold checked good. Good pressure from house source, voltage checked good from control to valve at 122v. Unit will need inlet valve replaced. ; ordrng 1 W11513255 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 05/18/2023
Replaced the door. When taking the stud and screw off for the handle the screw broke. Will need a new screw and stud; ordrng 1 W11157086 (Stud) and 2 W10826179 (Screw)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM3
Near Lakewood, OH 44107
Angel
Job Details: 05/18/2023
Cc that unit was not draining. Verified and found that he had a new garbage disposal installed and found that the plug was still on removed plug tested unit opt test good.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS03
Near Rocky River, OH 44116
Angel
Job Details: 05/18/2023
"Cc that top oven is not preheating at all and had an error code of a F2E0. Checked error codes and its for a ui disconnected error I erased the error code and reseted unit since it happened once and its working fine it couldve been a glitch, and for the oven the igniter is open will not turn on at all will need igniter replaced. Replaced igniter tested unit opt test good. For the console I told customer if it happens again they will need the console replaced. ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE RANGE
Model PS968SP2SS
Near Avon Lake, OH 44012
Angel
Job Details: 05/18/2023
"Cc they tried to start a bake and when they went to open the door it was locked. Tried resetting unit and it still wouldnt open so tried to start a self/clean and cancel it to see if it would work but nothing. So I open the latch manually tested unit to make sure it would preheat and work as should and it did. Gave customer estimate for latch but they said they were going to stay away from self/clean so they wont need it they will just keep using it as is; ordrng 1 WB14T10069 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Garfield Heights, OH 44125
Bill
Job Details: 05/18/2023
"Cc that back of the freezer keep freezing up, could not confirm cc. Customer had defrosted unit the day prior to my arrival. Took inside freezer panel out, condenser had good frost pattern and was starting to build up heavier frost. Tested voltage to heater tested good, tested ohms on heater tested good, tested voltage to thermistor, tested good, tested ohms on thermistor found OL on meter. Ordered thermistor, follow up scheduled for 5/22; ordrng 1 WP2188820 (Thermistor)"
We serviced a
MAYTAG DRYER
Model Med7230hw2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/18/2023
Check terminal block is good che voltage is good replace control and panel start unit is good advise customer to monitor.opt test ok
We serviced a
WHIRLPOOL DRYER
Model LGRS620PG0
Near Windham, OH 44288
Brian M
Job Details: 05/18/2023
Cc unit not heating Found gas turned off
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM03
Near Broadview Heights, OH 44147
David R
Job Details: 05/18/2023
"Cc not cooling, clicking noise. Fridge, FF and FZ read about 60-70*. No frost pattern. Found comp is good, clicking noise coming from Start Device. Replaced from t/s. Tested. Good. Reset temps. Good. Give 24hrs to return to normal temps and 24-48 full bin of ice. Op Test Ok; used 1 8201786 ( STARTER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/18/2023
Cc unit has always seemed to beat up the cloths ( wrinkle them) Ran diagnostics cycle No errors and unit is functioning properly Advised on cycle selection
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS09
Near North Royalton, OH 44133
David R
Job Details: 05/18/2023
"Replaced mag, cap, transformer. Tested. All normal sounds. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Parma, OH 44129
Manny
Job Details: 05/18/2023
"Replaced pantry drawer slides, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Cleveland, OH 44124
Brian M
Job Details: 05/18/2023
Installed cover and fan according to service bulletin Advised to watch OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KENMORE DISHWASHER
Model 665.13122K703
Near North Royalton, OH 44133
David R
Job Details: 05/18/2023
"Cc unit not draining, found broken pieces of utensil rack, wanted to make sure everything else was clear. Checked and cleared drain line, good. Ran unit, draining properly, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Shaker Heights, OH 44120
Manny
Job Details: 05/18/2023
"Cc unit not spinning and giving code F7E1 tachometer signal missing, tilted back and found belt off the pulley and pulley strip by a golf ball. Replaced can with TS#W10721967, ran test opt test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
Manny
Job Details: 05/18/2023
"Replaced FZ door, opt test book"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Willoughby, OH 44094
Dan H
Job Details: 05/18/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees, freezer section temperature at 68 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier, customer does not want repair ; ordrng 1 WPW10321158 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Mayfield Heights, OH 44124
Brian M
Job Details: 05/18/2023
Installed gasket OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Joe O
Job Details: 05/18/2023
"Cc: not coolingFound temps in both compartments at 63 degrees. Found compressor running, compressor has rattle while running. Only pulling .2 amps. Found running pressure at 20 inch vac and 100psi high side. Found leak at process stub. Needs compressor and process stub; ordrng 1 WPW10507886 (compressor) and 1 TJAF1200 (Process)"
We serviced a
GE WASHER
Model GTW460ASJ0WW
Near Chardon, OH 44024
Brian M
Job Details: 05/18/2023
"Cc unit wont advance and water in tub Found water in tub ran manual drain mode pump is getting power but not running, pump coil is getting hot. Needs drain motor and unit drained out ; ordrng 1 WH23X28418 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Middleburg Heights, OH 44130
Manny
Job Details: 05/18/2023
"Cc unit not baking, verified and bake element burned out, unit needs bake element ; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GFSS6KKYASS
Near Mentor, OH 44060
Dan H
Job Details: 05/18/2023
"Customer complaint that dispenser light comes on on it own, buttons on user interface are worn out/broken, unit needs new user interface , part is no longer available ; ordrng 1 WR13X10747 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Amherst, OH 44001
Marie V
Job Details: 05/18/2023
"Cc that the door is locked. Confirmed, opened door and theres water on the tub. Found drain catch clogged up. Cleared all out. Showed cust, ran drain and spin. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 05/18/2023
Replace panel customer had me check for other noises advise him that it was normal .opt test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW0
Near Berea, OH 44017
Gabriel P
Job Details: 05/18/2023
Unit working as design customer did not know how to start or either understand unit show her and advise her also took pictures of pop
We serviced a
ELECTROLUX DRYER
Model FFLG3911QW1
Near Strongsville, OH 44136
Gabriel P
Job Details: 05/18/2023
"Thermal limiter is open ordering ; ordrng 1 137032600 (Thermal limiter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Brooklyn, OH 44144
Gabriel P
Job Details: 05/18/2023
"Found pulley melting and peeling apart replace from t/s ,opt test ok ; used 1 W10721967 (PULLEY) from stock"
We serviced a
JENN-AIR RANGE
Model JES1750FS1
Near Wellington, OH 44090
David R
Job Details: 05/18/2023
"Cc display not lighting up but burners work. Found on control relay damaged. Could have shorted out other controls as well. Ordering all controls. 24 month warranty for parts and labor; ordrng 1 W10919303 (Console) and 1 W11295990 (Control) and 1 W11108634 (Display)"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Eastlake, OH 44095
Corina B
Job Details: 05/17/2023
"CC that the unit does not drain or spin. Confirmed. F9e1. Drain Pump System Problem F3e2. Inlet Water Temperature F0e3. Overload. Drain pump is humming. Will need a new drain pump. ; ordrng 1 WPW10581874 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chardon, OH 44024
Brian M
Job Details: 05/17/2023
Installed listed parts OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Atwater, OH 44201
Brian M
Job Details: 05/17/2023
Ui not making selections Found ui to have very slow reaction time have to hold finger down over selections and then it goes Needs ui ; ordrng 1 W11478524 (Ui)
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS00
Near Perry, OH 44081
Dan H
Job Details: 05/17/2023
"Customer complaint that display went blank, confirmed, found thermal fuse open, ribbon cable ripped out of user interface, unit needs new user interface and thermal fuse ; ordrng 1 W10694995 (Ui) and 1 W11025102 (Thermal fuse)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Bay Village, OH 44140
Marie V
Job Details: 05/17/2023
"Cc that the smell still happen. Called whirlpool tech line spoke to Adrian, he explained that new washer motor will have smell the heavy load or multiple loads same day, if motor overheats unit will shut off. Theres no error codes. Unit is working as designed, if any issues contact whirlpool cust service op test ok"
We serviced a
MAYTAG WASHER
Model MVW6500MW0
Near Painesville, OH 44077
Dan H
Job Details: 05/17/2023
"Customer complaint that unit does nothing and lid is stuck locked, confirmed, lid is locked, drain pump is running, unable to cancel cycle, drain pump timed out and shut off, lid unlocked, ran diagnostics found f9e1(long drain) error code , cleared, ran auto test cycle, all components working, started drain and spin cycle, lid locked , unit drained and spun, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Mentor, OH 44060
Dan H
Job Details: 05/17/2023
"Customer complaint that unit is not making ice or dispensing water, confirmed, found water filter not seating properly in housing, unit needs new filter housing , customer does not want repair ; ordrng 1 W10862461 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG DRYER
Model DV328AEWXAA
Near Bay Village, OH 44140
Marie V
Job Details: 05/17/2023
"Cc that the unit will not start. Confirmed, found belt broken . Will need dryer kit. Replaced from T/S . Stared unit, unit is heating up properly, and no noises while spinning. Op test ok; used 1 DESAMKIT (dryer repair kit) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LFGF3052TFC
Near Garfield Heights, OH 44125
Bill
Job Details: 05/17/2023
"Cc oven would not turn on, confirmed cc tried to turn oven on would not come on. Gained access to the igniter, ohm tested igniter found open. Gave quote to customer on repairs, green light ordered igniter. Scheduled follow up on 5/19; ordrng 1 5304509706 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMB0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/17/2023
Found error code f4e3 pump failure delete error and ran test it pass but when try a normal cycle it did not start ordering pump ; ordrng 1 W11613479 (Pump)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Painesville, OH 44077
Jason N
Job Details: 05/17/2023
"Cc unit not powering on Checked voltage unit main control, good at 125v. No status LED on board. Checked for shorted drain pump, drain pump checks good at 19.2ohms. Unit will need main control replaced.; ordrng 1 W11419171 (Main control)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Mayfield Heights, OH 44124
Corina B
Job Details: 05/17/2023
Replaced the inner panel to the oven door. Still sticking out. Advised Cust to do a self clean to have the gasket get sucked in. Raised the ui to level the gap between the microwave and ui. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW3
Near Painesville, OH 44077
Dan H
Job Details: 05/17/2023
"Customer complaint of f7e1 error code, confirmed, f7e1 is missing or wrong tachometer error code, installed new shifter, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Willoughby, OH 44094
Joe O
Job Details: 05/17/2023
"Cc: error code f8e4Found incorrect valve installed on unit. Found wires cut and spliced(exposed wires). Found valve leaking. Needs water valve, wire harness, and plumber; ordrng 1 W11434044 (Valve) and 1 W10685193 (fitting) and 1 W11568793 (Harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Bay Village, OH 44140
Marie V
Job Details: 05/17/2023
"Cc that the unit is not cooling in fresh food section. Confirmed, took temps 60* in fresh food section and -1* in freezer. Found ice build up on fresh food evaporator, ran diag , rc thermistor reading 37*. And 67 on evaporator thermistor thats under ice. unit will need new cover and control. Also gasket is torn will need new. ; ordrng 1 W11395558 (Cover evap) and 1 W11533213 (Control) and 1 W11330486 (Ui) and 1 W10917313 (Seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44109
Corina B
Job Details: 05/17/2023
"CC that the unit is leaking. No water going to the unit. Filled the drain pan up with water, not leaking. Working as designed. Opt test ok."