Service History 182 - Fred's Appliance

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mentor, OH 44060

Corina B

Job Details: 06/03/2022

"CC that the unit stopped working. Checked the fuses and heater, good. Plugged unit in let run for 10 minutes cycling properly. Opt test ok"

We serviced a

GE REFRIGERATOR

Model GBSC0HCXCRWW

Near Geneva, OH 44041

Jason N

Job Details: 06/03/2022

Installed bimetal and defrost heater. Steamed evaporator clear. Op test good.

We serviced a

GE REFRIGERATOR

Model GSHL6PHXBELS

Near Eastlake, OH 44095

Dan H

Job Details: 06/03/2022

"Cleared evaporator, Installed new defrost thermostat and heater, op test good"

We serviced a

MAYTAG DRYER

Model MGD6630HC3

Near Chesterland, OH 44026

Brian M

Job Details: 06/03/2022

Installed Sensor Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG97US6HS00

Near North Ridgeville, OH 44039

David R

Job Details: 06/03/2022

"Cc unit all burners will spark at once. Normal operation, all on same spark harness. Customer never had a gas unit. All functions are good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Maple Heights, OH 44137

Marie V

Job Details: 06/03/2022

Confirmed warranty with BJ. Cc that the fresh food is not cooling and freezer is too cold. Confirmed. Took temps fresh food is 50* and freezer -3*. Found air duct going to fresh food full of frost. And one side on freezer liner had a gap. Filled up gap and removed all ice in the duct. Advice cust to allow unit 24 hours for fresh food to reach normal temps. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Cleveland, OH 44125

Marie V

Job Details: 06/03/2022

"Cc that the Icemaker is off, not connected so the freezer door was not closing, causing condensation inside, also that no water comes in. Confirmed,no water coming in. Found that the connection was too tight and was not allowing water to go trough the lines. Corrected issue. Tried to cycle ice maker, failed. Getting 120V. Also full frost pattern on evaporator. Unit will need ice maker. Office will contact once they have eta on the part.; ordrng 1 W11542654 (Ice maker)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Brook Park, OH 44142

Gabriel P

Job Details: 06/03/2022

"Replace heater,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/03/2022

"Found evap cover with frost also evap cover not install properly causing a gap on right side and also found no voltage going to heater and spoke to senior tech we did all diagnostic test still no voltage ordering thermistor,harness,and control also whirlpool verify by model that unit is still under one year old but she is on hold with KITCHENAID for them to send and authorization number ; ordrng 1 W11512425 (Control) and 1 W11505164 (Harness) and 1 WPW10384183 (Thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Olmsted Falls, OH 44138

Marie V

Job Details: 06/03/2022

"Cc that the unit is not cooling. Confirmed. Freezer is at 5* and fresh food at 50*. Verify at the board thermistor reading and is under ice. RC freezer evap thermistor 43 kohms. Fresh food thermistor 7.29kohms . unit will need new control board and evaporator fan. Cust will call back if they want to continue ; ordrng 1 W11033168 (Fan harness) and 1 W10843055 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GLD4458R10CS

Near Elyria, OH 44035

Marie V

Job Details: 06/03/2022

"Cc that unit is leaking from the bottom. Confirmed found drain hose was chute up. Will need new drain hose. ; ordrng 1 WD24X10045 (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY2

Near North Olmsted, OH 44070

Gabriel P

Job Details: 06/03/2022

"Replace valve,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Avon, OH 44011

Marie V

Job Details: 06/03/2022

Cc that unit is not making ice, took temps 1* in freezer 35* fresh food section and 10* inside Icemaker box. Unit just had a few ice cubes and ice maker cycle and it filled with water. Unit is working good at this point."

We serviced a

MAYTAG DRYER

Model MGDC200XW2

Near Lorain, OH 44052

Angel

Job Details: 06/03/2022

"Cc that they try to start unit and it will not start unless you spin the drum a little. Tested unit and it starts after a spin by hand took apart unit to see if something else besides the motor could be bad and found that one of the springs from the centrifugal switch came off was going to reinstall but noticed one of the tabs that holds the spring broke off unit will need drive motor replaced. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13293K112

Near Shaker Heights, OH 44120

Manny

Job Details: 06/01/2022

"Cc u it leaks from left side, removed kick plate and ran diagnostics cycle and unit started spraying water everywhere, found hole in the sump pump rubber hose, unit will need a sump pump assembly. Customer will look are for a new unit and if they decide to repair they will contact us.; ordrng 1 WPW10482502 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC0

Near Cleveland, OH 44109

Manny

Job Details: 06/01/2022

"Blower wheel is welded to motor shaft, had to removed it by force and a grinder(35 mins), replaced parts ordered and unit not working, spoke to bj and we determine that there is broken wire somewhere since we are loosing continuity, traced wires and found belt switch terminal not crimped properly recrimped wire op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Ashtabula, OH 44004

Joe O

Job Details: 06/01/2022

"Cc: slide not working properly, frost build up on evaporatorFound ff evap completely frosted over, found shaft for middle drawer twisted, glide mounts broke out of glides. Found drip pan warped. Needs evap fan/harness, shaft, adapters and drip pan kitShaft shows low stock. Office to reschedule; ordrng 1 W10802341 (shaft) and 1 W11457241 (Drip pan kit) and 1 W11093718 (adapter) and 1 W11215629 (Adapter) and 1 W11087438 (motor-evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM

Near Mentor, OH 44060

Jason N

Job Details: 06/01/2022

Installed drain tube and fitting. Cleared ice from freezer. Ensured good flow through. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Lakewood, OH 44107

Manny

Job Details: 06/01/2022

"Cc unit not cooling both sections, checked temps and 70 in both sections, compressor is humming, tested compressor windings per troubleshooting guide from sensor to common 17.1ohms from motor to common 19ohms per guide if windings are out of range replaced compressor and Orion board, plugged into killawatt meter and unit pulling 8.72 amps, compressor is humming and hot to touch. Unit will need a seal system repair; ordrng 1 W11592010 (Compressor) and 1 W11336586 (Orion board) and 1 W11109499 (drier-tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Amherst, OH 44001

Angel

Job Details: 06/01/2022

"Cc that unit will not spin there clothes out. Ran diagnostics and found that it had and F0E3 overload and a F0E4 water temperature higher than should and F8E1 long fill looked underneath washer and gear case is leaking will need gearcase, inlet valve, and slider. Ordering parts.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W11165546 (Inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Madison, OH 44057

Dan H

Job Details: 06/01/2022

"Installed new ice maker , adapter, and seals, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW00

Near Lorain, OH 44052

Angel

Job Details: 06/01/2022

Cc that unit had a nail polish smell to it. I took temperatures to make sure its not freon and temps were good 39* ff section and 5* in freezer and I could not smell the scent that she was describing but did let her know that fruits if they are there for a long time can produce a chemical smell but the unit is cooling properly so we know its not freon. Unit is working as designed and can not smell any chemicals odors. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/01/2022

"Replace valve,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYM05

Near Mentor, OH 44060

Jason N

Job Details: 06/01/2022

"Cc unit was making too much ice now not workingFound ice maker bail arm popped off. Replaced ice maker and reinstalled bail arm. Ran manual harvest test, ice maker indexed, filled mold with water and shut off properly. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104DSS0

Near Painesville, OH 44077

Jason N

Job Details: 06/01/2022

"Cc unit not washing dishes.Ran diagnostics, found code 6-4 for float switch open and 6-6 for cool water coming in. Wash pump did not turn on during test cycle, only lightly humming. Unit needs wash motor assembly. Replaced using truck stock part. Reran diagnostics test in entirety, all functions passed. Op test good. ; used 1 WPW10605057 (Pump/motor assembly) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Kirtland, OH 44094

Corina B

Job Details: 06/01/2022

"CC that the ice maker is not working. Confirmed, cycled the ice maker, not cycling properly. Replaced the ice maker from t/s. Cycled. Opt test ok ; ordrng 1 WPW10300024 (Ice maker)"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near Ashtabula, OH 44004

Dan H

Job Details: 06/01/2022

"Installed new control and element, op test good"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Rock Creek, OH 44084

Joe O

Job Details: 06/01/2022

"Cc: not cleaning, not spinning outFound error code f0e5(off balance). Ran auto test. Found unit not shifting. Found actuator arm slipping out of cam. Replaced actuator. Ran auto test and calibration. Op test ok; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE RANGE

Model PS968SP2SS

Near Chardon, OH 44024

Brian M

Job Details: 06/01/2022

Installed fan Ran test bake to 420 OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Elyria, OH 44035

David R

Job Details: 06/01/2022

Cannot complete repair today. Agitator is seized onto gearcase. Will need to break and cut off agitator and customer wants to order a new one to complete repair. ; ordrng 1 W11550891 (Agitator)

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FTS04

Near Newbury Township, OH 44065

Brian M

Job Details: 06/01/2022

"Cc ff not cooling Found unit not defrosting properly Ran bi metal test bi metal is shortedNeeds bi metal ; ordrng 1 WPW10160570 (bimetl-def), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV04

Near Diamond, OH 44412

Brian M

Job Details: 06/01/2022

Cc unit clumping ice Found pressure to be low to fill properly Customer has reverse osmosis installed Advised to bypass filter and watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Mentor, OH 44060

Joe O

Job Details: 06/01/2022

"Cc: still not making ice, not cooling correctlyFound temps in ff section at 43 degrees. Freezer at 19 degrees. Ice maker error code e5(timed ice making). Found thermal fuse open in heater harness. Spoke with bj, stated to replace harness at no cost to customer. Needs freezer evap fan assembly.; ordrng 1 W11249952 (motor-evap)"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near North Royalton, OH 44133

Manny

Job Details: 06/01/2022

"Replaced parts ordered, ran diagnostics and calibration no codes found at the end of cycle and unit finished with no issues. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 06/01/2022

Waterline was not reverse also cold water going inside unit when it was on rinse .also spoke to senior tech he advise to do a factory reset and have her monitor if she continues to have issue with same error code f0e4 she will need a control part number W11543994 opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYB04

Near Bay Village, OH 44140

Marie V

Job Details: 06/01/2022

Defrosted evaporator and unplugged drain tube. Replaced thermistor. Op test ok

We serviced a

FRIGIDAIRE RANGE

Model LFEF3018TWD

Near Conneaut, OH 44030

Dan H

Job Details: 06/01/2022

"Installed new infinite switch, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Conneaut, OH 44030

Dan H

Job Details: 06/01/2022

"Installed new heater , op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FSC23R5DBE

Near Conneaut, OH 44030

Dan H

Job Details: 06/01/2022

"Installed new seal and insulation, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Willowick, OH 44095

Jason N

Job Details: 06/01/2022

"Cc unit not dispensing iceRan ice dispense test, motor humming/grinding loudly but not moving ice. Not frozen up, no obstructions. Unit needs auger motor. ; ordrng 1 242221501 (Auger motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Deerfield, OH 44411

Brian M

Job Details: 06/01/2022

Cc unit is quiet Customer concerned fan isnt spinning Removed evap wall to show customer that the fan is working Unit is functioning properly no issue found

We serviced a

WHIRLPOOL RANGE

Model WOS51ES4ES00

Near North Royalton, OH 44133

David R

Job Details: 06/01/2022

"Replaced cooling fan, tested, good. Op Test Ok test ok."

We serviced a

SAMSUNG DRYER

Model DV400EWDWR/AA

Near Seven Hills, OH 44131

Manny

Job Details: 06/01/2022

"Replaced heater, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Maple Heights, OH 44137

Manny

Job Details: 06/01/2022

"Cc that he now know whats leaking, and its a copper pipe under his sink, stated he wanted to know if it was the dishwasher or if he needs a plumber, advise customer to call plumber to fix leaky pipe and if u it starts leaking after pipe is fixed to give his warranty company a call. Unit has the revised heater"

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Cleveland, OH 44125

David R

Job Details: 06/01/2022

Cc unit not drying correctly. Found open fuse. Replaced from t/s. Ran unit and tested. Good. Op Test Ok ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVY05

Near Highland Heights, OH 44143

Joe O

Job Details: 06/01/2022

Installed ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT780SAEM1

Near Westlake, OH 44145

Marie V

Job Details: 06/01/2022

Cc that the unit will not drain. Confirmed. Found disposal had a hole in it but it was not open all the way. Removed all water from unit and removed the drain pump. Drain pump is good. Tested unit few times . Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Willowick, OH 44095

Jason N

Job Details: 06/01/2022

"Cc unit freezer door scratched and not sealing properlyConfirmed freezer door has a small scratch. Freezer door gasket was slightly twisted, needed to be straightened on bottom to seal properly. No other issues exist with unit. Unit needs freezer door. Documented with techline documentation form. Customer does not have a pop or delivery slip, and no entitlement information. Advised customer to call Whirlpool. ; ordrng 1 LW10646225 (Door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAH 0

Near Ravenna, OH 44266

Brian M

Job Details: 06/01/2022

"Cc unit leaking Can not determine where the leaking from Advised on spray arm replacement Customer to install part ; ordrng 1 W10837249 (spray arm lower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KOCE500ESS05

Near Chagrin Falls, OH 44023

Corina B

Job Details: 06/01/2022

"CC that there was sparks and popping noises. Found the plate cover have a burn mark on it. Tested the microwave with a cup of water heating. Will need a new plate cover. ; ordrng 1 W10915651 (Plate cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFSS2MIYCSS

Near Chagrin Falls, OH 44022

Corina B

Job Details: 06/01/2022

CC that the freezer door does not open. Confirmed. Advised cust to leave the refrigerator unplugged unit we come back. Do not want to break the door.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBBL03

Near Cleveland Heights, OH 44118

Joe O

Job Details: 06/01/2022

"Cc: not making iceFound temps in ff section at 42 degrees, freezer at 32 degrees, ice maker compartment at 49 degrees. Found freezer door gasket torn, not sealing at bottom of freezer. Needs freezer door gasket; ordrng 1 W10407215 (gasket-fip)"

We serviced a

MAYTAG DRYER

Model MGD7230HC0

Near Grafton, OH 44044

Gabriel P

Job Details: 06/01/2022

Inner door did not came with seal and found glass seal corroded ordering both seals one seal is out of stock cannot scheduled office contact customer wants part is found for scheduling 2 job count pls; ordrng 1 W11596131 (Seal inner) and 1 W10284122 (Glass seal)

We serviced a

MAYTAG RANGE

Model MGR7700LZ1

Near Mentor, OH 44060

Joe O

Job Details: 06/01/2022

Installed dsi board. Tested bake and broil. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW3

Near Parma Heights, OH 44130

Marie V

Job Details: 06/01/2022

"Cc that when you use the steam clean once and then try again it does not works even when the oven is cold, the button does not worksShe has to reset the unit in order to make it work. Tested unit. Ordering main board and seal.; ordrng 1 W11546066 (Control) and 1 WPW10129032 (Seal)"

We serviced a

GE REFRIGERATOR

Model TPX21PRXDWW

Near Bratenahl, OH 44108

Jason N

Job Details: 06/01/2022

"Cc unit leaking water Found water leak is due to ice buildup in freezer section. Found defrost drain hole backed up, no draining. Cleared ice from freezer section. Pulled drain tube from rear of unit, flushed out, removed sludge from inside of tube. Reinstalled, ensured good water flow through to drain pan. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAM01

Near Eastlake, OH 44095

Jason N

Job Details: 06/01/2022

"Cc unit lights not workingCustomer stated the freezer light went out and the others on the refrigerator section went dim, then several days later they all went out. Confirmed, no illumination present in unit. Unit will need freezer and main LED modules. ; ordrng 1 WPW10515058 (LED module) and 1 W11104452 (LED module)"

We serviced a

KITCHENAID RANGE

Model KDRS483VSS03

Near Ravenna, OH 44266

Brian M

Job Details: 06/01/2022

Installed terminal block Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Sheffield Lake, OH 44054

Angel

Job Details: 06/01/2022

Reclaimed refrigerant replaced ff section evaporator put unit into a vacuum at 29 vacuum and recharged with 6.00oz of R134a. Recommended customer to wait 24hrs for proper cooling. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chagrin Falls, OH 44022

Corina B

Job Details: 06/01/2022

"CC that the unit is not draining. Confirmed. Checked the harness, good. Unit started to drain. Will need a new drain pump. When it is spinning there is a clicking noise. Will need a slide. ; ordrng 1 W11396717 (Drain pump), used 1 SHIPPING (shipping and handling), and 1 W10734521 (Slide) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Independence, OH 44131

David R

Job Details: 06/01/2022

"Replaced dispenser, heater, good. Ran diagnostics, all components working. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near Willoughby, OH 44094

Jason N

Job Details: 06/01/2022

"Cc unit freezer door not closing/sealing properlyConfirmed freezer door not sealing, condensation dripping from inside freezer section. Found door will not close all the way due to package of chicken sticking out too far from middle shelf and interfering with door liner. Rearranged product, door now closing and sealing properly. Op test good."

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Kent, OH 44240

Brian M

Job Details: 06/01/2022

Cc of noise Could not duplicate issue but leveled unit ran auto test and drain and spin with a load OP Test Ok

We serviced a

KITCHENAID COOKTOP GAS

Model KGCU407VSS02

Near Chagrin Falls, OH 44023

Corina B

Job Details: 06/01/2022

Replaced the spark module and wire to the back burner. Opt test ng. Checked outlet properly polarized. Called t/l TJ system was down could not document. Switched the harness from the right side to the left still sparking. Need to replace the harnesses. Office to reschedule appointment. Will need dark brown silicone to silicone the cooktop.; ordrng 1 W10763500 (Harness) and 1 W10116174 (Harness)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seven Hills, OH 44131

David R

Job Details: 06/01/2022

"Cc unit banging and out of balance. Ram diagnostics, no error codes, ran calibration. Adjusted leveling on unit, front feet. Put a load of towels in 4-6 on normal and let run through cycle for 10-15 mins, drained. Ran a drain and spin cycle. Watched unit, balancing itself, unit working normally. Found drain house hitting back unit and back wall, adjusted and zipped tied. Advised if needed a piece of styrofoam to put back there as well. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Pepper Pike, OH 44124

Corina B

Job Details: 06/01/2022

"CC that the unit gives a error code of f8e3. Ran diagF8e3 Overflow, f0e2 Oversuds, f0e5 Off Balance Load, f5e2 Lock failure.cleared codes. Tested the drain pump, clear. Started a cycle, valve not shutting off. Cust replaced the valves. Checked the pressure switch, clear. Will need a new switch and possibly a new control. Cust can install pressure switch ; ordrng 1 W11316246 (Pressure sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS965CIAM00

Near Kent, OH 44240

Brian M

Job Details: 06/01/2022

"Cc no ice Found no voltage going to ice maker from control Needs control board ; ordrng 1 W11088499 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM0A

Near Lakewood, OH 44107

Angel

Job Details: 06/01/2022

Cc that unit had a puddle of water on the floor on the freezer side and he stated he had a plumber come out to verify line on back. Verified and looked good did notice that the filter was not sitting properly and when i pushed the filter in it filled up and customer stated he has not used the water dispenser till today I explained to him that it could of been air in the filter housing causing it to leak but i had the ice maker call for water and dispensed water a couple of times and could not find any leaks anywhere. I explained to customer it could of been the filter housing because of the filter not sitting properly and asked him to leave a dry towel under door for now so he can monitor and if anything to give us a call.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Streetsboro, OH 44241

Brian M

Job Details: 06/01/2022

Cc unit leaking found drain tube clogged Cleared drain OP Test Ok

We serviced a

MAYTAG RANGE

Model MET8800FZ05

Near Willoughby, OH 44094

Jason N

Job Details: 06/01/2022

"Cc unit is not level to counter topCustomer showed pop, under 1 yr. Customer stated unit is not level to counter tops, uneven on the left side. Used level to determine leveling of unit. Ensured unit is level on all sides. Found countertop on left side of unit is not level giving appearance that unit is not level. Customer ok with this. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ABB2227DEW

Near University Heights, OH 44118

Corina B

Job Details: 06/01/2022

"CC that the unit is not cooling. Confirmed. Fz and ff 50*. Compressor is not turning on. Will need a new compressor. Can not pull unit out on where the location is, have to take the doors off. Had a lot of dirt on the condenser. Cust is not going to repair. ; ordrng 1 W10160407 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Bedford, OH 44146

Brian M

Job Details: 06/01/2022

Cc unit wont power off or start Found ui not responding to anything Will not reset Encoder and control needed ; ordrng 1 W11481116 (Control) and 1 W11481108 (Control)

We serviced a

FRIGIDAIRE RANGE

Model FFEF3052TWC

Near Eastlake, OH 44095

Corina B

Job Details: 06/01/2022

"CC that the unit does not work both the cooktop and the oven. Found the cord not plugged in all the way. Checked the terminal block, good. Plugged the cord back in, cooktop and oven are working"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB02

Near Westlake, OH 44145

Angel

Job Details: 06/01/2022

"Cc that unit is not cooling properly. Took temperatures and freezer was at 44* and ff section at 52*. Took off evaporator cover and found a big ball of ice on the capillary line and compressor is running at .62amps did not tap system because customer has food in freezer to try to keep cool unit will need evaporator, compressor and dye filter. Office to reschedule because compressor is out of stock.; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Dye filter)"

We serviced a

KENMORE WASHER

Model 11026902692

Near Solon, OH 44139

Brian M

Job Details: 06/01/2022

"Cc unit not spinning out Found lid switch broken Advised on replacement ; ordrng 1 WP3949238 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Broadview Heights, OH 44147

David R

Job Details: 06/01/2022

"Replaced tub assembly, tested, good. No leaks. Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FSS00

Near Avon Lake, OH 44012

Angel

Job Details: 06/01/2022

"Cc that unit stopped cooling again. Verified and temps are at 70* in each compartment noticed lights in ff section are blinking and nothing is running the compressor is off the condenser fan is not running or any other fan just the lights. Unit will need control board and control panel replaced called BJ to have a second opinion and he agreed with me. Gave customer estimate for the repair and she stated she will think about it. ; ordrng 1 W10823814 (Control board) and 1 WPW10468946 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS

Near Fairview Park, OH 44126

Gabriel P

Job Details: 06/01/2022

"Replace thermistor and ui,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Bedford, OH 44146

Manny

Job Details: 06/01/2022

"Cc unit dispense water slow, and ice maker bin drops ice on its own after dispensed, found water line kinked with the unit, and ice container coupler is bent, and a ice cube gets jammed up and causing it to drop as it melts, advise customer to either put a stopper behind the unit to prevent the line from kinking or to keep the unit out a bit, unit will need ice container, customer will install when part arrives,; ordrng 1 WPW10558423 (ice-contnr)"

We serviced a

WHIRLPOOL DRYER

Model WED4985EW0

Near Cleveland, OH 44135

Gabriel P

Job Details: 06/01/2022

Replace back panel noise when away also there was a little vibration sound but is normal sound opt test ok

We serviced a

JENN-AIR RANGE

Model CVG2420B

Near Solon, OH 44139

Manny

Job Details: 06/01/2022

"Cc unit keeps clicking, tested the switches and 3 out of the 4 need replacement, and spark module looks crack and brittle, unit will need a spark module. Parts showing discontinued.; ordrng 4 71001083 (switch- valve(discontinued))s and 1 Y705823 (Spark module (discontinued)), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS07

Near Cleveland, OH 44105

Gabriel P

Job Details: 06/01/2022

"Gave Customer and estimate of what part she needed and she will paid when she get home at five she will call me at 5 for payment ; ordrng 1 WP2180226 (Bracket control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Painesville, OH 44077

Dan H

Job Details: 06/01/2022

"Installed new blower wheel, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Perry, OH 44081

Joe O

Job Details: 06/01/2022

Cc: door not closingFound catch missing. Installed catch. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Euclid, OH 44117

Dan H

Job Details: 06/01/2022

"Installed new capacitor and shifter, op test good"

We serviced a

MAYTAG DRYER

Model MDE17PDAYW0

Near Geneva, OH 44041

Joe O

Job Details: 06/01/2022

"Installed door switch, and latch. Tested. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Perry, OH 44081

Dan H

Job Details: 06/01/2022

"Customer complaint that unit is not agitating and lid is broken, installed new lid, ran diagnostics found f0e3(over loaded), f8e1(long/no fill), and f2e1(stuck key) error codes, found hot water barely entering unit, good flow to valve, installed new valve, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269FRZ03

Near Geneva, OH 44041

Joe O

Job Details: 06/01/2022

Installed bladder assembly. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Parma, OH 44134

Gabriel P

Job Details: 06/01/2022

"Found no issue with unit customer just needed tutoring of how machine works and how to prevent bad care,opt test ok"

We serviced a

GE WASHER

Model GTW465ASN1WW

Near Madison, OH 44057

Dan H

Job Details: 06/01/2022

"Customer complaint of squealing noise, Confirmed, found gearoil leaking from gearcase, oil is all over cam and pulley, unit needs new gearcase, pulley, and belt; ordrng 1 WH03X29607 (Gearcase) and 1 WH01X27538 (Belt) and 1 WH03X32097 (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 06/01/2022

"Replace tub put everything back together then ran diagnostic and auto test pass no leaks,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Parma Heights, OH 44130

Marie V

Job Details: 06/01/2022

"Replaced heater. Tested unit. No leaks, op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma Heights, OH 44130

Marie V

Job Details: 06/01/2022

"Cc that unit makes funny noise and that sometimes you have to open and close the door for unit to start a cycle. Confirmed.ran diag found error code F2E1 ui stuck button F7E5 shifter fault. Tilted unit, found gearcase, harness, belt , cam , capacitor and motor will need replaced. Also took pics. ; ordrng 1 W10913953 (Shifter) and 1 W11307244 (Lid lock) and 1 W10890624 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11428524 (Capacitor) and 1 W11448788 (Harness) and 1 285565 (Agitator)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Ridgeville, OH 44039

Marie V

Job Details: 06/01/2022

When arrived cust showed her they had saved the spray arm and got it. I used it for repair. So new one will be returned. Replaced adjuster kit. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Elyria, OH 44035

Marie V

Job Details: 06/01/2022

"Cc that when the unit is agitating and or spinning it makes a very loud noise. Ran diag found error code F2E1 ui stuck button. Ran auto test , heard the noise. Came from cam. Bolt got loose. Replaced cam and belt from T/S. Ran auto test and calibration. Op test ok; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Mentor, OH 44060

Jason N

Job Details: 06/01/2022

"Cc unit not cooling, compressor not runningUnit plugged in for 24 hours, unit not cooling in either section, compressor is not running. Compressor is very hot, start relay overload clicking. Tapped system, r600 system, equalized at 37 psi, no leaks. Unit needs compressor replaced.; ordrng 1 W11574734 (Compressor) and 1 W11109499 (Filter drier)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Westlake, OH 44145

Gabriel P

Job Details: 05/31/2022

It was not the door it was same hinges but when I take hinges out it closes but when I put back in it wont close senior tech bj ask to replace both hinges and bottom and have two technicians so we could figure this out also did not found 5/16 screw ; ordrng 1 W10337505 (Hinge) and 1 2314023 (Hinge bushing) and 1 W11403572 (Bracket) and 1 WP2307857 (Extension) and 1 W11474472 (Screw)

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Painesville, OH 44077

Joe O

Job Details: 05/31/2022

Installed bellow. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS03

Near Beachwood, OH 44122

Brian M

Job Details: 05/31/2022

Cc of leak ; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model DU1048XTPS4

Near Beachwood, OH 44122

Brian M

Job Details: 05/31/2022

"Cc unit collects water when not using it Found valve seeping Needs valve ; ordrng 1 WPW10158389 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"

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