Local Reviews
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Jeff M.
RANGE WHIRLPOOL WFG505M0BW2 Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WTW4816FW2 The unit is not filling with enough water. And deep water wash it should fill to a specific deep regardless how long it takes. And also the cold water valve is not opening all the way needs main control and water valves; ordrng 1 W11170319 (CONTROL ) and 1 W11210459 (VALVES)
Arthur V.
WASHER WHIRLPOOL WTW5000DW2 Customer states unit was making noise (recorded it ) of unit in spin. Sounded like a ratchet type noise . Ran diagnostics no errors. Ran service cycle passed. Looked at gearcase nothing out of the ordinary. Ran manual cycle and ran both agitate and spin several times checking actuator and it shifted properly each time. Ran a recalibration cycle and advised customer to call wpl back if problem reoccurs. Could not duplicate issue
Arthur V.
WASHER AMANA NTW4516FW2 Customer stated unit tub seemed loose Checked all looks good. Ran diagnostics no errors. Ran a service cycle unit passed. Unit is operating as designed. Talked to JS about pop. Advised customer if wlp dont cover charges she is responsible.
Jeff M.
WASHER MAYTAG MVWB765FW1 The unit needs a gear case in high speed spin the unit squeaks vary loud I took the rotor off found no signs of wear.; ordrng 1 W10811956 (GEAR CASE)
Jeff M.
DRYER MAYTAG MEDB765FW0 The unit is getting 240. The fuses tested good the heating element is open ; ordrng 1 WP3387747 (HEATER)
Arthur V.
RANGE GE C2S985SET9SS Found no response from touch pad. Turned off power for a few minutes and unit started to work properly. Touch pad working and control working Need to replace both touch pad and control if unit fails again, Customer wants to see if reboot works before wanting repair
Joe O.
WASHER MAYTAG MVWC565FW1 Installed controlRan auto test and calibrationOp test ok
Joe O.
WASHER WHIRLPOOL WFW87HEDW1 Cc: unit not running ( starting and stopping)Found codes f3e1 f9e1 and f8e3 all associated with water level errorsChecked pressure hose at pressure switch it is free flowingCleared codes ran auto testUnit working as designed Op test okOffice to billTax exempt
Arthur V.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found unit not defrosting. Showing a open defrost thermister Needs evap fan harness assy. Left unit off —- ; ordrng 1 W10911770 (HARNESS)
Arthur V.
REFRIGERATOR KITCHENAID KRFC704FPS01 Found wire broken at fill tube heater. Needs fill tube heater and icemaker Psp parts BJ; ordrng 1 W10853597 (tube-water) and 1 W11115534 (icemaker)
Joe O.
DISHWASHER MAYTAG MDB8989SHB0 Cc: vibration while runningFound sump to be nearly touching floor and during a cycle it rubs the tile causing a vibrationNo way to adjust heightOp test ok
Joe O.
DISHWASHER KITCHENAID KDTE334GPS0 Cc: unit not operating and has had issues with uiFound ui unresponsiveChecked power unit is receiving 120v to controlControl is not sending proper power to uiNeeds control and ui; ordrng 1 W11120155 (CONTROL) and 1 W11165145 (UI)
Jason N.
DRYER MAYTAG MEDB765FW0 "Cc unit making noise and door not closing all the wayCustomer said door doesn’t close in the corner, explained to customer the catch is in the center of door, door closing normally. Ran op test, no abnormal noise present. Ran op test with wet towels, no abnormal sounds present. Could not duplicate any issue at this time. Op test good."
Jason N.
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Installed listed Door. Op test good.
Joe O.
RANGE WHIRLPOOL WFE540H0ES1 Cc: no powerFound terminal block cracked and unit shorted itself out on rear panelNeeds new terminal block and wire harness; ordrng 1 W11134549 (WIRE HARNESS) and 1 WPW10245259 (TERMINAL BLOCK)
Dan H.
MICROWAVE WHIRLPOOL WMH31017HZ "Installed new control, op test good"
Dan H.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer complaint of ice build up in bottom of fresh food section ,confirmed, found fresh food section evaporator drain frozen over, cleared, Darien tube is clear, found fresh food section evaporator drain pan warped up in the middle, called whirlpool techline spoke to rick , advised to replace fresh food section evaporator drain pan, installed new fresh food section evaporator drain pan from truck stock surplus, op test good ; used 1 W10537710 (DRAIN PAN) from stock"
Dan H.
DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint that soap dispenser is not opening, found spring broken on dispenser door, unit needs new dispenser , installed new dispenser from truck stock surplus, op test good ; used 1 WPW10671905 (DISPENSER ) from stock"
Jason N.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Cc water dispense very slow, and ice cubes very small.Confirmed low water pressure in unit. Checked source in basement, found water tap for unit plumbed into hot water line from water heater. Advised customer to contact plumber and have water plumbed correctly. Customer stated they have had problems since they’ve had unit. Ordering smart valve for unit. Customer to reschedule when plumbing is corrected.; ordrng 1 WPW10455331 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Customer complaint that unit is not making ice, ice bin is half full, ice maker mid cycle when tech arrived, ice maker ejected ice and filled, unable to duplicate the problem , unit is operating as designed"
Dan H.
DISHWASHER KITCHENAID KDPE334GPS0 "Customer complaint that door is rubbing on right side, no rub marks found on cabinet or door, no rubbing, noticed , unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Installed new filter head, op test good"
Dan H.
WASHER MAYTAG A9700 "Customer complaint that a first it worked then he had to fiddle around with it, found timer not advancing, timer motor is recieving 120vac , unit needs new timer, timer is no longer available ; O-emld tckt"
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "CC that the fz is not freezing and the freezer light does not work. Ff 39 fz 4. Checked the gaskets, good. Found ice around the door switch. Defrosted the switch. Used Vaseline around the gaskets. Optest ok."
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced the valve and cover. Cycled the ice maker and the water dispenser, good. Optest ok."
Macaulay G.
DISHWASHER KITCHENAID KUDS30IXWH9 Found switch below sink was off for power to dish washer.
Macaulay G.
DRYER WHIRLPOOL LTE5243DQ0 Replaced rear seal and motor. All tested ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Customer complaint that unit is not making ice, freezer section temperature at 6 degrees, Cycled ice maker , ice maker did not cycle, control is only sending 5vdc , control should be sending 12vdc, unit needs new control ; ordrng 1 W11212392 (CNTRL)"
David R.
WASHER MAYTAG MVWC565FW0 "Cc drain cycle is working but clothes are still very damp/wet at end of cycle. Suspension is good. Looked for error codes, off balance load detected. Ran test mode, completed and all water drained out. Did manual test. Filled halfway with water and drained out. Spin and agitate cycle are working. Checked for obstructions, none. Recalibrated. Advised customer of User Care guide of detergent , loading size and proper cycles.CathyCheck drain hose and adjust to right height. Load of clothes.
Macaulay G.
DISHWASHER WHIRLPOOL KUDM25SHWH1 Reinstalled inlet supply cap. Tested ok.
Dan H.
WASHER MAYTAG MVWC555DW0 "Installed new gearcase and hub, op test good,"
Jason N.
DRYER MAYTAG MEDX655DW1 "Cc unit does heat on high but ok on other temp optionsRan cycle test high , timed dry, unit heated and operated normally. Ran cycle using sense dry, unit heating, operation normal. Checked venting, venting clear. Checked all thermals, all checked good. Unit is functioning correctly, could not find any performance issues at this time."
Jason N.
WASHER WHIRLPOOL WTW5000DW1 "Cc unit not draining/spinning and makes noiseRan auto test, washplate spinning with basket, removed washplate, found drive hub stripped. Replaced using truck stock. Ran auto test and calibration, op test good.; used 1 W10528947 (HUB) from stock"
Jason N.
WASHER WHIRLPOOL WTW7040DW0 "Cc unit doesn’t drain, and runs too longRan diagnostics, found codes f2e3 for inlet water temp fault, f0e5 for off balance load, f0e3 for overload, f8e3 for overflow condition, f2e1 for ui stuck button. Ran auto test and calibration, all functions passed. Checked water temp thermistor value, good per tech sheet, 48k ohms. Washplate was loose, was able to tighten.Op test good."
Jason N.
DRYER MAYTAG MEDB835DC4 Cc unit does not power on/startCustomer showed popCustomer stated unit only beeps when trying to start. Customer not holding start button. Showed customer how to operate unit. Op test good
Corey L.
WASHER GE GTWN7450H1WW "Customer complaint washer makes a clicking sound sometimes when agitating, ran normal wash, unit filled and advanced to wash, customer did not hear sound in question, from description it sounds like gears in the gearcase slipping, quoted for a gearcase asm; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DRYER WHIRLPOOL LEN2000LW0 "Customer complaint dryer is not heating, confirmed found element open, replaced element with ts part, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent; used 1 279838 (ELEMENT) from stock"
Corey L.
REFRIGERATOR KITCHENAID KSRG25FVMS01 "Customer complaint water leaking from fridge, found ice built up under drawer on freezer floor, evap drain is clogged, quoted to clear, ok cleared ice and clog, also cleared hair from condenser and advised that are get vacuumed at least twice a year"
Corey L.
WASHER WHIRLPOOL WFW85HEFW1 "Customer complaint washer just makes a noise and won’t do anything, plugged in unit, unit in flood mode and draining, let unit drain for 3 minutes and unit unlocked and stopped draining, ran diagnostics found F3e1 pressure system fault, and f1e2 acu error, pressure hose is not kinked or blocked, and acu test good, ran quick test, passed, ran small wash cycle unit filled and valves shut off, ran drain and spin, advised customer only need 1-2 tbsp of an he detergent with an average load size of 6-7 bath towels"
David R.
RANGE WHIRLPOOL WFE515S0ES0 "Cc elements are working, sometimes not. Intermittent. Customer says hot surface light will come on but no elements will come on. When I arrived. Tested all burners and everything is working. Tested serval times. All components working. No error codes. Checked voltage, correct. Found power cord not tightened on terminal block causing power cord to burn up and terminal block also. Customer will have to buy power cord. Ordering terminal and screw****make last call of day, customer will not be home till 330; ordrng 1 WP7103P027 (SCREW 4.46) and 1 WPW10245259 (block-term 20.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER KITCHENAID KUDS30IVWH3 "Water has leaked slowly through vent and dispenser, causing the insulation on the back of the inner door to rust and come apart (pieces are breaking off and customer finding on floor). Inner door assembly is not longer available, did Serval search and no longer available. W10056249"
Macaulay G.
WASHER MAYTAG MVWC565FW1 Replaced motor and capacitor. Calibrated and tested ok.
Joe O.
WASHER MAYTAG MVWB765FW0 Installed gearcase and clutchRan test cycleOp test ok
Brian M.
WASHER MAYTAG MVWB880BW0 Installed pump Ran auto test OP TEST OK
Corey L.
DRYER ELE MAYTAG SDE5401AYW "Customer complaint dryer is not heating, confirmed, unit is getting 240v, found wire from thermostat to element burnt up at spade connector not making contact, wires at high limit fuse thermostat also charred and black, discoloration on thermostat fuses unit needs fuses element and harness and fixed thermostat; ordrng 1 W11246728 (HARNESS) and 1 WP307249 (thermostat) and 1 WP40113801 (fuse-thrml) and 1 WPW10116735 (thrmst-fix) and 1 WPY503978 (heater ele)"
Brian M.
WASHER WHIRLPOOL WTW500DW2 Cc that unit did not spin clothes out Found error for shifter Ran auto test and calibration Unit is functioning properly OP TEST OK
Gabriel P.
DRYER WHIRLPOOL WED8300SW1 "Idler pulley was bad replace kit from truck stock ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
Corey L.
REFRIGERATOR FRIGIDAIRE FFHB2740PE6A "Customer complaint icemaker is not working, confirmed, found overfill arm bound up with a wire, there is ice in the tray; ordrng 1 243297607 (ICE MAKER ) and 1 5303918810 (THERMISTOR )"
Brian M.
WASHER MAYTAG MVWX655DW0 Cc that unit will not spin Found hub worn out Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
Brian M.
DISHWASHER GE GDF570SGF8BB Cc of unit leaking from corner once . But stated when I arrived that it hasn’t done it sense they called Ran test cycle could not duplicate a leak Placed water mat down
Jason N.
WASHER MAYTAG MVWB765FC3 "Cc unit does not power onCustomer showed popCustomer stated unit only beeps when trying to start. Customer not holding start button, showed customer how to operate unit. Op test good."
Arthur V.
DRYER WHIRLPOOL WED4815EW1 Found issue is with customer power. Cord and outlet need replaced. Customer needs a electrician to provide correct power to unit See pics
Gabriel P.
REFRIGERATOR JENN-AIRE JCD2289AEB Customer explain that he was having issues with freezer evaporator freezing he use a blower to melt down ice and clean the condenser had lots of lint and cat hair wants he was done he plug unit and every 6 to 8 hours it will trip the GFI I was thinking that the heating element was ground it but when check it it wasn’t ground it test good Call tech line explain that customer has switch outlet to a 15 amp or 20 and that refrigerator is not manufacture to work on a GFI and if put another GFI it will work but then it will go bad again and start doing same thing
Corina B.
REFRIGERATOR MAYTAG MFI2570FEZ02 The divider to the auger motor is stripped. Will need a housing and the the divider. Office to order parts. ; ordrng 1 WP63052-2 (impeller) and 1 WPW10309864 (divider)
Gabriel P.
WASHER MAYTAG A712 Found hose of drain pump loose tight the clamp and no leak
Gabriel P.
OTR MICROWAVE WHIRLPOOL WML75011HZ3 "Customer had bad experience on delivering new appliance notice me had bad dents it could be possible that it was drop took pictures customer will go to store to get it replace,I close door and start 3 minutes heating and it heat they did show me a video when it don’t work but it was working when i got this problem is intermittent I won’t be able to duplicate the issue right now cause is not doing it for but again going to see if they can get it replace"
Jason N.
WASHER MAYTAG MVWC565FW0 "Could not install control as there was no part here at customers to install. Tracking info said delivered, no part here at address, need to reorder control.Replaced pulley using truck stock, customer said it was squeaking when trying to use unit. ; ordrng 1 W11116594 (cntrl-elec), used 1 W10721967 (PULLEY) from stock"
Corina B.
REFRIGERATOR MAYTAG MFI2269DRM01 CC that it’s not making ice. The gears in the ice maker are stripped. Replaced the ice maker from t/s. Optest ok.; used 1 W10882923 (ICE MAKER ASSY 10359) from stock
David R.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Freezer not cooling, FF section in 45*-50s*. Freezer Evap no frost pattern and FF evap is coded. Ordering UV drier.***** Request sealed system tech to assist.; ordrng 2 WPW10143759 (dryer)s"
Joe O.
WASHER MAYTAG MVWC565FW1 Cc: unit not powering onFound unit to be receiving proper power Control board not powering onNeeds control board; ordrng 1 W11162438 (CONTROL)
Corey L.
DISHWASHER GE GLD5708V00BB "Customer complaint dishwasher won’t run, and water is in tub, confirmed tub full, drain getting power but not draining, drain pump failed, customer wanted to know if it was an easy cheap fix because they already have a new dishwasher being delivered this week, did not want quote, also drain pump comes up unavailable"
Corina B.
WASHER GE GUD27ESSJ1WW "Replaced the speed sensor. Cleared codes. Ran a spin cycle, will spin in a test mode will not in a spin cycle. Will need a control, motor and cover. Office to order parts. ; ordrng 1 WH01X10608 (set screw pulley m.) and 1 WH04X25737 (control board) and 1 WH49X25734 (kit motor and shield)"
Corina B.
REFRIGERATOR WHIRLPOOL GSC25C6EYY02 CC that the lights are not working and there is no lights on the dispenser. Found the child lock is on and unplugged the unit lights came back on. Found the ff door the switch is saying it’s open. Adjusted the door. Optest ok.
Dan H.
DISHWASHER WHIRLPOOL WDT750SAHW0 "Customer complaint that unit is not starting, found control lock on, turned off, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Corina B.
WASHER WHIRLPOOL WTW5000DW1 "CC that there is a loud noise in spin. Found the gearcase is leaking oil. Will need a new gearcase, motor, capacitor, cam, shifter. Office to order parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (MOTOR ) and 1 WPW10006384 (drive belt)"
Paul P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Tested refrigerator, used bypass cap to test filter, filter is ok. Tested fitting on top of refrigerator door, has pressure. Cycled saddle valve in basement, it improved the pressure a little, will need to reset in different position (upside down now, has buildup blocking flow and reducing pressure.)"
Corina B.
WASHER FRIGIDAIRE FFFW5000QW0 "CC that normal wash does not work. Started a normal cycle went from 55 minutes to 3. Started a bulky cycle and counted correctly. Will need a main control. Office to order the part; ordrng 1 137208014 (CONTROL 12097), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL GD5VAXVY05 "The emitter board is flashing two times and pausing for one second. This is a failed emitter and receiver board. EST only ; ordrng 1 W10757851 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DISHWASHER FRIGIDAIRE FDB2410HI52A "The unit has a L0 code witch is low rinse aid. Water solenoid is receiving water but not allowing water to pass through it’s also receiving 120 V AC needs a new water valve.; ordrng 1 5304482406 (valve,inlet), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Producing ice, just slowly and clumping (low water pressure). On last visit, after testing unit, it had enough pressure.Not a lot of pressure going in to unit now, tried cycling saddle valve in basement, still not producing much pressure. Suggested to customer at this point to have saddle valve changed for a quarter turn shutoff. Explained we do not do installation work, and no other appliance repair can improve the pressure."
Jeff M.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 The unit is not cooling I ran test 5 part 2 max speed compressor. There is heat transfer. The unit will not run on it own the unit needs a new control ; ordrng 1 W10843055 (CONTROL )
David R.
REFRIGERATOR FRIGIDAIRE FGVU21F8QFA "Replaced control, set to refrigerator setting. Tested. Op test ok."
Jeff M.
DISHWASHER MAYTAG MDB8949SBB0 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Compressor is not pumping Freon I tapped the system. I found zero change when I hooked my meter up from unplug to plug-in.; ordrng 1 W10903340 (COMPRESSOR ) and 1 W11109499 (FILTER)
Jeff M.
RANGE WHIRLPOOL WOD51ES4ES01 Installed new part unit op tested good
Jeff M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 The unit getting power I found the L one wire melted cut back the existing power cord and re-spliced
Jeff M.
WASHER MAYTAG MVWB765FW3 Installed new part unit op tested good
Jeff M.
DISHWASHER MAYTAG MDB4949SHW0 Upon arrival I started the dishwasher and tested fine. I was unable to duplicate an issue
Brian M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc of no cool in fridge Found evap frosted over Cleared ice out from evap found thermistor in wrong location Followed tech pointer W11092686D and repositioned thermistor OP TEST OK
Joe O.
WASHER GE GTW330ASK0WW Cc: unit seems unbalanced Found unit to be unleveledRan drain and spinCould not duplicateAdvised customer to level unit for best resultsOp test ok
Arthur V.
DISHWASHER WHIRLPOOL WDF520PADM7 Upon arrival unit ware turned off everything dry. Customer stated water leaked under his kitchen floor and dishwasher had last run a few hrs previous. Turned water on and cycled unit. No leaks found. Let cycle for approximately 30 min with several drain periods with no leaks. Possible over sudsing customers recently changed from pods to gel detergent. Advised to stick to pods. Left leak mitigation mat and advised customer to monitor when using dishwasher. Could not duplicate issue
Joe O.
DISHWASHER MAYTAG MDB4949SDZ0 Cc: unit not operatingFound outlet not getting power from outletAlso found wiring under unit to be looseAdjusted wiring plugged unit into different outletOp test ok
Dan H.
REFRIGERATOR WHIRLPOOL MFF2558KEW "Customer complaint that ice maker bail arm fell off, confirmed, reinstalled bail arm, ice maker did not cycle, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 D7824706Q (ice maker)"
Brian M.
WASHER WHIRLPOOL MVWB835DW3 Cc of loud noise Found noise when in spin rotor is grinding on the plastic gear on gearcase Destroying rotor and clutch Needs gearcase rotor and clutch ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)
Brian M.
RANGE WHIRLPOOL WFG525S0HS0 Cc door hanging Found both hinges broken Replaced OP TEST OK
Brian M.
WASHER DUET WHIRLPOOL GHW9400PW0 Cc unit locked up and couldn’t select anything Ran diagnostics did not find any stored codes Ran auto test 3 times no issue OP TEST OK Could not duplicate a issue
Dan H.
WASHER CROSLEY VAW3584GW1 "Customer complaint that unit is not starting, confirmed, diagnostic led is not light , control is recieving 120vac , unit needs new control ; ordrng 1 W11170317 (CNTRL)"
Dan H.
REFRIGERATOR FRIGIDAIRE FFHS2611PF0 "Customer complaint that unit is not making ice, found ice bin empty, found ice maker gear stripped, unit needs new ice maker ; ordrng 1 241798231 (ice maker )"
Dan H.
DRYER MAYTAG LDE8424ACE "Customer complaint that unit is not starting, confirmed, motor humming but not spinning, unit needs new motor , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , customer does not want repair ; ordrng 1 W10410999 (motor-drve 130.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DISHWASHER WHIRLPOOL WDF550SAHW "Customer complaint that unit stops mid cycle and flashes quick wash, confirmed, found flow meter broken off of air breather unit needs new air breather, serial number shows unit was manufactured in the 37th week of 2018; ordrng 1 W11226325 (AIR TRAP)"
Dan H.
WASHER WHIRLPOOL WTW7000DW4 "Customer complaint of white residue on clothes, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal level, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed"
Dan H.
WASHER MAYTAG MVWX655DW0 "Installed new wash plate, op test good"
David R.
RANGE WHIRLPOOL WFE505W0HS1 Customer received retainer part. Other parts say delivered but customer did not receive. Re ordering nameplate and outer glass.; ordrng 1 W11178521 (NAMEPLATE ) and 1 W11219379 (OUTER GLASS)
Corina B.
WASHER WHIRLPOOL WTW5000DW2 "Cust showed pop, sent pic. CC that there is a motor running and nothing turning on. Found the drain pump was running. Held the start button in. Ran a calibration. Started a drain And spin. Advised cust 1-2 tablespoons of he detergent and 6-8 bath towels. Optest ok."
David R.
WASHER FRIGIDAIRE ATF8000FG1 "E21 water not pumping out fast enough. Checked drain pump, full of debris. Cleared and tested. Went through test mode, E43 errr code came up at end control board problem (replace control).*****Do Not Order Part; ordrng 1 137007000 (control board 205.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DRYER WHIRLPOOL WED4815EW1 "Heat works, build up of lint to the outside. Cleared as much as I could from outside. Good air flow. Tested out wrinkle shield setting with clothes in there, works fine. Comes on every 5-10 mins for 10-20 seconds. Op test ok"
David R.
WASHER GE GTWN8250D0WS "But under impeller will not come off. Tried several ways and still will not budge. Impeller not going back on. Will need tub, basket, and also drive system parts. ; ordrng 1 WH12X23995 (rps module) and 1 WH39X10011 (rotor motor) and 1 WH39X20678 (stator) and 1 WH45X10124 (tub asm - 4.5/4.8/5.) and 1 WH49X22414 (srv-5 basket asm kit)"
Corina B.
REFRIGERATOR KITCHENAID KSF26C6XYY00 "CC that the unit is not getting cold. Unit was unplugged when arriving. Checked the condenser and evap fans, running. Checked the compressor, good. Found the ff evap not coated. Ran step 4. Checked the frost pattern on the ff and fz evap. No frost pattern. Will need a new ff evap. Cust has a 10 year warranty on parts not labor. Office to order parts. ; ordrng 2 WPW10143759 (dryer)s and 1 WPW10643261 (evaporator)"
Corina B.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 CC that it’s not cooling properly. Ff 41 fz 5. Found the ff is overpacked with food. Advised customer to not overpack the ff with food. Removed the cover from the evap good frost pattern. Checked the condenser and evap fan are running. Optest ok. No water to the unit.
Joe O.
WASHER AMANA NTW4516FW3 Cc: unit not startingFound control board getting proper powerControl board is not powering onNeeds control board; ordrng 1 W11170317 (CONTROL)
Corina B.
OTR MICROWAVE KITCHENAID KMHS120ESS7 "Replaced the controls, light holder and bulb. Brought core back for return. Optest ok."
Corina B.
DISHWASHER MAYTAG MDB4709AWB2 "CC that there is a grinding noise. Ran a calibration, no codes. No noise when running. Advised cust there could of been something in the chopper blade making the noise and now drained out. Optest ok"
Corina B.
RANGE WHIRLPOOL GR673LXSS1 "CC that the front left small burnerdoes not work, the dual outside one does. Checked the front burner, has a crack on the element. Will need a new element. Customer does not want to repair"
Joe O.
WALL OVEN ELE JENN-AIR WW27210B Cc: upper oven not heating and lower temps not correctFound thermostats checking goodFound elements goodRelay on control keeps clicking but will not turn on elementsNeeds control and thermostatsSpoke with sm about locating controlParts are nla
Macaulay G.
WASHER WHIRLPOOL MHW8200FW0 "Watched washer fill and empty several times trying to test it. Called tech line. They advised that the washer is designed this way. It fills with water during the sensing cycle, empties, fills with a small amount of water, heats water to steam, then continues through cycle after about 20 minutes. Advised customer that we need an updated pop. On sb web, it says 5/11/18."
Macaulay G.
WASHER MAYTAG MVWB835DW1 "Replaced wash plate, residue kit, and valve assembly. Ran calibration cycle. All tested ok."
Macaulay G.
DISHWASHER WHIRLPOOL MDB8959SFZ4 Replaced top rack tracks. Tested ok.
Macaulay G.
WASHER WHIRLPOOL WTW7300DW0 Lid lock error and shifter error. Office to order lid lock and clutch.; ordrng 1 W10754448 (clutch) and 1 W10810403 (lid lock assy)
Dan H.
MICROWAVE FRIGIDAIRE FPBM3077RF "Customer complaint that breaker trips when microwave is used, confirmed , unit is only drawing 0.07 amps, unit needs new control.; ordrng 1 5304504069 (control assembly)"
Macaulay G.
REFRIGERATOR KENMORE 106.562324 Replaced ice maker. All tested and filled ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Macaulay G.
REFRIGERATOR ELECTROLUX EW23CS65GS1 User interface is shorted out and non responsive. Customer does not want to repair.
David R.
WASHER MAYTAG MVWX500XW0 "Found grease leaking from gearcase onto padding underneath washer. Splines corroded on gearcase and spanner nut, not allowing basket to come out of tub. Teeth on impeller are broken and capacitor handle broke. Will need tub, basket, hub, wasplate and cap; ordrng 1 W10324648 (tub-outer 195.30) and 1 W10324650 (basket 256.88) and 1 W10324651 (hub 36.60) and 1 W10804664 (capacitor 48.82) and 1 WPW10553968 (washplate 115.67), used 1 1OVRSZ (Oversize Shipping) from stock"
Macaulay G.
WASHER KENMORE 110.2600201 Motor control is shorting out during spin. Customer does not want to repair.
Jason N.
RANGE WHIRLPOOL WFE770H0FZ0 "Cc unit changed from bake to broil againRan diagnostics, found stored code f6e1 runaway temp/over temp, on display. Per tech sheet for this fault, replacing MRC control. ; ordrng 1 W11308431 (CONTROL)"
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint that unit is leaking, found unit leaning forward, advised customer that dishwasher needs to be leaning slightly backwards, customer stated they will level unit, unit is operating as designed"
Jason N.
RANGE WHIRLPOOL WFG540H0ES Installed listed door hardware and burner knob. Op test good.
Paul P.
REFRIGERATOR WHIRLPOOL WSF26C2EXB01 "Found diffuser motor not engaging to regulate refrigerator temperatures. Found the setting at 33 degrees, set to 37 degrees. Also, 2 center shelves separated at tracks, bottom bin front loose, side shelf front broken, and center drawer back broken; ordrng 1 W10309638 (trim-pan) and 1 WPW10269101 (lens-light) and 1 WPW10282541 (cover), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL GSC25C4EYY02 Found service pointer on this issue w10550041. Need to oder and replace air diffuser ; ordrng 1 W10572852 (diffuser)
Jason N.
REFRIGERATOR KITCHENAID KSBS25IVBL00 Installed listed control and evaporator fan motor. Unit running normally. Op test good.
Jason N.
WASHER WHIRLPOOL MHW5630HW0 Cc not drainingCustomer showed popCustomer said unit still had shipping bolts installed when trying to run. Removed them and it started working. Wanted a tech to come out and inspect unit anyway to be sure was working correctly.
Jason N.
REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 "Cc unit not making iceRan manual harvest on ice maker, unit would not cycle. Unit needs ice makerCustomer not repairing"
Paul P.
DISHWASHER AMANA ADB1400AGW1 "Purchase verified through SB Web. Found wire loose at fill valve connection. Re connected wires, ran through diagnostics and test cycles. Dishwasher now operating properly. Set down mitigation mat."
Paul P.
WASHER WHIRLPOOL WTW7300DW0 "Installed wash plate, drum assembly, spacer nut and washer. Tested washer on service diagnostic, operating properly. Set down mitigation mat."
Paul P.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Tested dispenser, water is continuing to dispense after switch is disengaged. Office to order separator assembly.; ordrng 1 W11203659 (SEPARATOR ASSEMBLY)"
Corina B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced the parts listed. Tested both ice makers, cycled. Optest ok."
Jason N.
DRYER MAYTAG MED5630HW0 "Cc not drying correctlyCustomer showed popChecked venting, venting goodRan diagnostics, no codes, all functions passed.Op test good."
Jason N.
RANGE MAYTAG MER8775AS0 Installed listed element. Ran bake test to 350 degrees. Op test good
Brian M.
WASHER WHIRLPOOL WTW4816FW2 ran entitlement purchased 9-4-18 Lowe’sCc unit just clicking Found lid lock not working properly Replaced using truck stock Ran auto test unit would not spin Found orange wire hanging off of capacitor Rewired wire back in Raised unit up using feet Ran auto test and calibration OP TEST OK ; used 1 W10838613 (LATCH) from stock
Macaulay G.
RANGE WHIRLPOOL WFG525S0HS0 "Installed ground wire on burner, adjusted burner and igniter. All tested ok."
Paul P.
COOKTOP ELE WHIRLPOOL WFE525S0HT1 Installed front left dual element and infinite switch. Coil now heating properly.
Joe O.
DISHWASHER WHIRLPOOL WDTA50SAHZ Installed dispenserOp test ok
Joe O.
DRYER MAYTAG MDG9700AWW Cc: not heatingFound gas coils getting too warm and openingNeeds gas coilsReplaced gas coilsRan test cycleOp test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; used 1 279834 (COIL2245) from stock
Corey L.
REFRIGERATOR MAYTAG KFIS29BBMS00 "Customer complaint of a no cool, confirmed both sections are room temp, compressor and fans are running, no frost pattern on either evap, compressor is loud really loud and hot to the touch, found mullion closing channel broken, there is a uv dye drier installed, no dye found, ff evap has been replaced, unit needs compressor, ff evap and pivot block, cfc parts covered per entitlement; ordrng 1 W10276644 (compressor) and 1 WPW10344432 (block-piv 10.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL WTW5000DW1 Installed hub and washplate Ran auto test and calibration OP TEST OK
Joe O.
RANGE AMANA AER6603FB1 Cc: bad smell when in bakeRan test bake to 450 degrees for 15 minsCustomer states she smells it very little when next to unit ventcould not duplicate op test ok
Corey L.
DISHWASHER WHIRLPOOL WDF320PADT2 "Customer complaint dishwasher is not spinning the top arm so dishes are not clean, found holes on upper spray arm clogged and won’t allow arm to spin, upper rack is full engaged to water tower, found drain hose did not have drain loop, it is also entering cabinet under sink from the floor and goes up which works against the drain pump, installed drain loop, ran svc test, no codes, upper spray arm needs replaced tech to install to make certain spray arm is now spinning; ordrng 1 WPW10317197 (upper spray arm)"
Corey L.
DISHWASHER KITCHENAID KDPE234GPS0 "Customer complaint dishwasher door is hard to close, confirmed door needs an extra push to latch, found unit unlevel and top right of door hitting trim under counter, leveled unit, door closes as customer remembers"
Corey L.
REFRIGERATOR KENMORE 59672919200 "Customer complaint arm on ice maker broke off, confirmed bracket holding bail arm at fill cup is broken, needs new fill cup; ordrng 1 WP628356 (cup-fill 26.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER MAYTAG MVWC415EW1 "Cc unit does not startChecked power in to unit, good at 123v, polarity correct.Plugged in unit, sense light blinks, selector switch fault. Unit will not go into diagnostics. Unit needs control and switch.; ordrng 1 W11124822 (CONTROL) and 1 WPW10285517 (cycle select switch)"
Corey L.
REFRIGERATOR WHIRLPOOL ED5PVEXWS05 "Customer complaint food in freezer is thawing out and ice maker started not making the ice something is wrong with the cooling, confirmed, compressor and fans were not running, lights were on, tapped the thermostat housing by control and cooling kicked on, found black soot around thermostat, thermostat failed; ordrng 1 WP2198202 (thermostat 83.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL IX5HHEXWS05 "Customer complaint ice maker arm fell off it got snagged while cleaning, confirmed, installed bail arm op test good; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Corey L.
MICROWAVE KITCHENAID KOCE500ESS01 "Customer complaint bake and broil does not work again, ran diagnostics, no codes, test bake and broil cycles, control relay sending power, found thermostat open, customer wanted me to call kitchenaid suggested replacing blower fan and checking install, install is good, nothing is blocking vents and blower has good air flow on high and low, ordering blower and tod; ordrng 1 W10861504 (blower) and 1 WP4449751 (thrmst-fix)"
Corey L.
DISHWASHER KITCHENAID KDPE334GBS0 "Customer complaint that when she drags her finger across handle underneath there is a slightly sharp edge, inside handle plastic was protruding slightly, adjusted this to more flush, customer stated it was better, parts not needed taking with"
Jason N.
WASHER MAYTAG MVWB835DW3 Installed listed control kit. Ran auto test and calibration. Op test good
Jason N.
WASHER ESTATE TAWB600JQ0 "Installed listed lid switch, op test good."
Jason N.
DISHWASHER KITCHENAID KDFE104DSS0 "Cc unit door not on right. Found door slightly cocked to right side.Loosened door screws , shifted door to the left, door aligns better, customer satisfied. Op test good."
Jason N.
RANGE MAYTAG MER8775AS0 "Cc unit does not bakeFound bake element physically open. Unit needs bake element.Warranty information covers part cost only.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint washer is making a loud noise and doesn’t spin out the clothes, ran diagnostics and found f0e5 off balance load, started high speed spin test, basket just wobbling around and barely spinning, hub has failed, tried to remove washplate to installed ts hub but washplate is bound to shaft and unable to remove, XXCUSTOMER IS ALSO AVAILABLE MONDAY IF PART ARRIVESXX; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)"
Corey L.
RANGE WHIRLPOOL WFE505W0HW0 "Customer complaint door gasket is loose, confirmed he 3 at the top left corner will not lock into cavity due to them being slightly bent out of shape; ordrng 1 WPW10129032 (gaskt-door)"
Corey L.
WASHER MAYTAG MVWX655DW0 "Customer complaint washer will not spin, confirmed, ran spin test, motor just humming, found capacitor failed, unit needs new capacitor; ordrng 1 W11162560 (CAP 114.20), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR FRIGIDAIRE LFHT2117LWA "Customer complaint fridge was leaking from the bottom out of tray under fridge the tray was full of water Thursday morning but now has evaporated, evap drain hole is clear, unit is making ice normally, unable to duplicate the problem, advised to monitor and placed a water mat"
Corey L.
WASHER ROPER RTW4516FW2 "Customer complaint washer makes a loud noise only while agitation, confirmed ran diagnostics no codes, ran heavy and light agitation could hear gears grinding, ran spin, hard clunk to shift but smooth spin, unit needs new gearcase; ordrng 1 W11255272 (GEARCASE )"
Gabriel P.
WASHER WHIRLPOOL WTW5000DW1 "F7e6 Indicates an open clockwise or counterclockwise circuit of the motor. Delete codes,re calibrate machine ran auto test,and drain and spin pass explain Customer that if it happens again I will order her a motor but that she should be ok ,opt test ok"
Gabriel P.
DRYER MAYTAG MEDX655DW1 "Replace part listed,opt test ok"
Paul P.
WASHER WHIRLPOOL ATF6000FS0 "Tested washer, found loose belt, also bellows to be replaced. Office to order belt and bellows.; ordrng 1 134051003 (belt) and 1 134515300 (bellows kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
WASHER WHIRLPOOL WFW95HEDW "Replaced pump, pressure switch and door lock on washer. Ran test and wash cycles, operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Paul P.
RANGE KITCHENAID KSGB900ESS2 "Replaced regulator. gas pressure in basement after meter tested a little over 6”. On starting bake, front right burner still cuts out at lowest setting, not on medium. Spoke to TJ on Whirlpool tech line, went over pressures and part replaced. On very lowest setting, the simmer can shut off when bake starts on the model. ."
Paul P.
WASHER WHIRLPOOL MVWC565FW1 "Tested washer, no trouble codes. Washer is level in all directions, on thick plywood over level smooth floor. Tested on high agitate and spin, some heavy vibration at highest speed,Mathis is normal for this model, with suspended basket. Normal deflection at suspension, all inputs and sensors proper. No physical repair will improve operation."
Paul P.
RANGE WHIRLPOOL WOD93EC0AS04 "Ran diagnostic service check, control and sensors all operating properly, no error codes. Broil element may need replaced, only if not reaching set temperature."
Paul P.
REFRIGERATOR MAYTAG MFI2269FRW00 "Crisper drawers are very hard to operate, top of drawers not lining up with crisper shelf. Also, waves in side, especially on right side lower end, very pronounced. Right and left lower sides look like possible strap marks, or pressure stress.Spoke to customer care, they are submitting for replacement."
Corey L.
WASHER MAYTAG MVWX655DW0 "Customer complaint washer does not drain clothes out all the way every time, ran diagnostics found f7e7 motor unable to reach target rpm, f7e6 motor fault, f9e1 long drain, and f0e2 suds detected, cleared, ran service tests, unit spins and agitates, found drain clogged, quoted to clear obstructions, ok, cleared, op test good"
Corey L.
DRYER GE GUD27ESSJ0WW "Customer complaint dryer is not heating and stated the check lint screen light was on, customer cleaned lint trap, unit is operating as designed"
Corina B.
WASHER MAYTAG MVWB765FW2 "Cust showed pop, sent pic. Replaced the lid. Ran calibration. Started a drain and spin. Optest ok."
Corina B.
DISHWASHER MAYTAG MDB6769PAB4 CC that there is no power to the dishwasher. Found the control caught on fire and burned the wires. Will need a new control and wires. Cust is going to call whirlpool.
Corina B.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Replaced the reservoir. Filled the reservoir, no leaks. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
WASHER WHIRLPOOL WFW9351YW00 Assisted DR.
Macaulay G.
WASHER MAYTAG MHW5630HC0 Unit is running properly. Pedestal is speaking when washer is in agitation or spin cycles. Frame of pedestal is flexing under the weight and movement of washer.
Macaulay G.
SXS REFRIGERATOR KITCHENAID KSC23C8EYY02 Drain was blocked by ice. Cleared ice.
Macaulay G.
RANGE WHIRLPOOL WGE745C0FS00 Replaced cooktop. Console that was ordered was incorrect part. Office to order membrane.; ordrng 1 W10877766 (swtch-memb)
Macaulay G.
WASHER WHIRLPOOL WFW85HEFW1 Bearing is grinding and arm on back of wash tub is cracked. Office to order tub assembly.; ordrng 1 W10901030 (tub-outer)
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced freezer door. All tested ok.
Macaulay G.
DISHWASHER KITCHENAID KUDI01FLSS6 Unit has 120 vac control. Control and user inter are non responsive. Office to order control and interface. Customer is going to contact the warranty because they do not want to repair.; ordrng 1 WP8530995 (cntrl-elec) and 1 WP8564543 (cntrl-elec)
Joe O.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Installed control boardFound fill tube frozenSteamed fill tube for ice makerRan ice maker testOp test ok
Joe O.
WASHER MAYTAG MTW5600TQ1 Cc: timer won’t advanceNoticed timer was hard to spinRan a test cycleTimer not advancing through cycles on normal washRan delicate cycle timer is advancingTried starting a normal cycle again time advancingOp test okOffice to billTax exempt Not yet paid
Joe O.
DISHWASHER WHIRLPOOL WDT750SAHZ Cc: not dispensing soapRan test cycleFound code 10-1 for dispenser issuePulled door skin off found connection to dispenser looseReseated dispenser connectionRan test cycleOp test ok
Joe O.
REFRIGERATOR KITCHENAID KRMF706ESS00 Installed hinge bushing and washerOp test ok
Joe O.
WASHER MAYTAG MVWB750YW0 "Installed new bearing and statorRan spin cycleFound pin hole leak in drain hose near suspension rodNeeds new drain hose; ordrng 1 WPW10363893 (DRAIN HOSE1506), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER WHIRLPOOL WFW9351YW00 "Found pins on pressure switch out of range, control is good. Needs pressure switch****Do Not Order Part. Customer to call if wanted.; ordrng 1 WPW10239066 (switch-wl 70.38), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER KITCHENAID KDFE104DSS5 "Found spring and push button for dispenser broke. Part is a t/s item. Owner is not here, sister is and they do not have the POP to show. Owner not answering phone so at this point can not get a copy of POP. Will reschedule when customer can provide POP.****customer to get in contact with whirlpool ; saved tckt"
Brian M.
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Installed control and ui per Whirlpool’s request Ran icemaker harvest test and water fill test Both are passing In diagnostics Advised customer to give it 48 hours for ice
Brian M.
WASHER MAYTAG MVWB880BW0 Cc unit not washing and shutting down mid cycle he also smelt something hotRan auto test no errors everything was ok besides the recirculating pump Needs new pump ; ordrng 1 WPW10403803 (pump-water REC)
Brian M.
REFRIGERATOR KITCHENAID WRV986FDEM00 Cc unit will not dispense water or ice and deli drawer buttons not working interior lights not working Found deli control corroded and wires damaged from it Needs drawer and deli control Office to schedule when parts have a eta ; ordrng 1 W10815674 (dor-fip ss) and 1 WPW10677119 (cntrl-elec)
Brian M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 spoke with whirlpool Techline had me check dc voltage should have 12 vdc but only getting 3vdc Advised to replace lights and control at the same time Needs led board and 2 led lights ; ordrng 1 W10830288 (cntrl-elec) and 2 W11205083 (LED)s
Brian M.
WASHER WHIRLPOOL WTW5000DW2 Installed control Ran auto test and calibration OP TEST OK
Brian M.
WASHER WHIRLPOOL WTW8200YW0 Cc that unit is flashing error ld and tub loud when spinning found error for long drain no water in tub Removed pump and inspected no clog Got unit into test cycle got error for pressure sensor .no blockage in pressure hose pressure sensor is part of the control board Continued with auto test but had to shut it down unit was going to over fill Found bearings to be extremely loud when hand spun removed stator found metal shavings inside tried to clean up but stator feels gritty and wavy in some spots Needs bearing kit and stator and control board EST only does not want repair
Brian M.
DISHWASHER KITCHENAID KDTE334GPS0 Customer received the right hand rail That was the one broken so I replaced it OP TEST OK
Gabriel P.
REFRIGERATOR MAYTAG MFF2558DEH00 "Icemaker maker not cycling,replace new from truck stock ,opt test ok ; used 1 W10884390 (ICE MAKER ASSY) from stock"
Gabriel P.
MICROWAVE JENN-AIR JMW9530DAS Control getting 120 voltage but not responding the UI been discontinued can’t order that customer wants to think about so do order parts till he calls office for confirmation I also spoke to corina and she told if board is getting 120 v and not responding order control customer will order part to sears and install it him self
Corina B.
REFRIGERATOR MAYTAG MFI2570FEZ02 CC that the ice maker is not dispensing ice. Found the auger motor is getting stuck. Will need a new auger motor. Office to order parts. ; ordrng 1 WPW10309866 (solenoid) and 1 WPW10309868 (motor)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Cut line put in back in the valve it stop leaking told customer to keep and eye on it and if start leaking again hes goin to need new valve and line
Gabriel P.
MICROWAVE KITCHENAID KMBS104ESS02 "Replace control and took old one with me for return ,opt test ok"
Joe O.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed motor shaft and sealOp test ok
Joe O.
DBL WALL OVEN JENN-AIR JJW2827DB02 Installed uiRan test bake to 350 on both upper and lower ovenLower with probe set to 150 degreesLower oven with probe stopped at 150 degrees to keep warm upper oven stayed baking to 350 degreesOp test ok
Jason N.
DRYER WHIRLPOOL WED92HEFC0 Installed listed control. Op test no good. Check vent still illuminating. Outlet vent temps reaching 215 degrees on high setting. Per tech sheet on high setting temps should reach 155 +- 5 degrees. Ordering outlet thermistor; ordrng 1 WP8557403 (thrmst-fix)
David R.
RANGE WHIRLPOOL WFG525S0HV0 "Replaced cook top, panel scratched. Ordering panel. ( black stainless ); ordrng 1 W11165540 (PANEL.)"
David R.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Tightened handles. Op test ok.
Dan H.
REFRIGERATOR GE GTS18GTHJRBB "Customer complaint that unit is not cooling, fresh food section temperature at 40 degrees , freezer section temperature at 3 degrees , control set to coldest setting, evaporator fan is running, compressor and condenser fan are running, found evaporator half frozen solid, defrost heater and bi metal are good, unit needs new defrost control, customer does not want repair ; ordrng 1 WR9X502 (timer defrost 82.48), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER MAYTAG MVWP575GW0 "Installed new tub, op test good"
Dan H.
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Customer complaint that fresh food section door gasket is falling off, confirmed, no damage to gasket, reinstalled, op test good"