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Paul H.
FGHS2655PF4 FRIGIDAIRE REFRIGERATOR FC popping open due to level of unit, adjusted, frost inside is from air migration when popping open, after adjustment good seal both compartments; Job Cmpltd,
Paul H.
WDF520PADM7 WHIRLPOOL DISHWASHER Replced sump and motor, ran a test cycle, wash motor fired right up, op test ok, advised cystomer that test would prompt recalibration and next cycle could take a lot longer.; Job Cmpltd,
Brian B.
CALORIC WALL OVEN RXD214 Found oven not lighting. Ignitor draw 2.7 amps.will need new ignitor. Replaced ignitor from t/s. Tested at 350. Optest ok. Gas line is old uncoated brass flexline, should be updated to stainless or coated flexline. Advised customer.; used 1 12400035 (IGNITOR) from stock, , Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KUDS30IVBT4 , Installed sump nd top spray arm, ran diagnostic cycle, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDFE104DSS3 CC that machine not starting cycle. Found door hitting right side of cabinet and not closing. Right leg has slipped behind tile causing body to torque. Shimmed and adjusted feet. Ran diag and test cycle. Optest ok.; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT720PADM2 Found drain pump just humming, cleared pump, ran diagnostic cycle, op test ok; Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KUDS35FXSS5 Found adjusters broken, replaced, good, wheels broken off bottom rack, cust to install; ordrng 4 W10195416V (LOWER RACK WHEELS)s, saved tckt [SdLink\295748a.png], saved tckt [SdLink\295748b.png], cstmr
Chad P.
WRS322FDAW04 WHIRLPOOL REFRIGERATOR Installed valve. Op test ok. ; Job Cmpltd,
Chad P.
KRFF305ESS00 KITCHENAID REFRIGERATOR Door seals check good at this time. Likely they just needed time to conform. Advised to monitor. Op test ok. ; Job Cmpltd,
Brian B.
GE REFRIGERATOR GSH25JFREWW Found oil in drain pan and machine at room temp. Low side leak. Machine would need new compressor and evap. Wiil give est. cust dies not want to repair. Do not order parts. Paid sc. JOB COMPLTD
Brian B.
KITCHENAID REFRIGERATOR KRFC300ESS01 Found freezer door gasket not sealing. Used steamer to form gasket and clear ice. Adjusted door. Also, right french door gasket is torn and magnet coming out. Will need new gasket. Office to order part; ordrng 1 W10571956 (gasket-fip),
Jeff M.
WRT511SZDB00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
MGDC215EW2 MAYTAG DRYER Timer is sticking it is not a fancy through the cycle customer had an incident where it ran for most 12 hours straight also taking a long time for the dryer to dry a load I recommended for her to clean the vents; ordrng 1 W10185981 (timer),
Robert A.
WHIRLPOOL REFRIGERATOR GI7FVCXWA00 Ff 45, frz 0, ran diagnostics, found ice box fan not running, but receiving power, needs fan; ordrng 1 W10281584 (ICEBOX FAN 122.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/18 FRI ! [**],
Robert A.
WHIRLPOOL WASHER WTW5000DW1 Installed control, ran recal cycle, good, op test ok; Job compltd
Robert A.
WHIRLPOOL REFRIG/SIDE-BY-S ED2KHAXVT01 , Installed drain pan, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT720PADM2 Sump clear, Ran diagnostics, door not closed within 5sec, suds code, watched cycle, all spray arm moving, good water flow, excess soap in unit, need to use less soap, run hot water in sink before starting unit, op test ok; Job Cmpltd,
Paul H.
MVWX500BW0 MAYTAG WASHER CC not going through cycle, ran diagnostics, f0e2 over sudsing, cleared, ran auto test and observed, proceeded through fine, ran a manual spin, sounded good, ran a rinse and spin with 6 large towels, proceeded fine, op test ok.
Paul H.
WRF560SMYW05 WHIRLPOOL REFRIGERATOR Replaced damper and drain valve, flushed out drain, op test ok.; Job Cmpltd
Paul H.
MHW6000XW2 WHIRLPOOL WASHER F9e1, long drain, checked pump housing, cleared debris, ran auto test, did not drain well at first, checked hose, installed too deep into stand pipe, corrected, ran another test, did not recognize that it had drained, checked pressure hose, cleared debris, ran another test, op test ok.;
Dan H.
KDFE104DBL4 WHIRLPOOL DISHWASHER Customer complaint that unit is not starting wash cycle, started normal wash cycle, unit started, unit filled and advanced to wash cycle, repeated several times, unit is operating as designed ; Job Cmpltd
Chris H.
JGC1536ADS15 WHIRLPOOL COOK TOP Customer complaint that unit was igniting states they shut off power, turned power on unit is operating as its designed, customer to monitor; Job Cmpltd
Corina B.
JES9860BAW JENN-AIR RANGE CC that the oven does not stay to temp. Preheated oven to 350*. Bake element turns on and off. Adjusted the temp +15*. Optest ok. ; Job Cmpltd
Brian B.
WHIRLPOOL RANGE WFG510S0AS2 Replaced spark board. Tested oven, set to 350.. lights normally, optest ok.; Job Cmpltd,
Jeff M.
GZ25FSRXYY WHIRLPOOL REFRIGERATOR I found the filter head was plugged i pulled filter out and still had very slow water pressure unit needs new reservoir filter head assembly; ordrng 1 W10502642 (reservoir) and 1 WP12664501 (BYPASS),
Jeff M.
WED5000DW2 WHIRLPOOL DRYER The unit produces heat I recommend the customer to have the venting checked it is an electric dryer.; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW4616FW1 , Complaint, not spinning out heavy loads, and when put in drain and spin, unit fills with water, Ran diagnostics, no codes, ran drain and spin, worked correct, ran recal cycle, good, checked servicepointers, none, started normal wash, good, stopped cycle, started drain and spin, good, unable to duplicate issue, op test ok; Job Cmpltd,
Corina B.
KBFS25EWWH9 KITCHENAID REFRIGERATOR CC that water is leaking from the fz. Found a service pointer W10632338, special project S38253 will cover part. Replaced the drain tube from t/s. Cleared the drain with the steamer. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
Brian B.
KITCHENAID REFRIGERATOR KBFO42FTX02 , Replaced new high voltage assembly and thermister. Set controls. Optest ok. Brought back core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Paul H.
MEDB855DC3 MAYTAG DRYER Replaced UI, fired right up, customer in the interim re did the side venting, op test ok. Gave customer cell number so he can contact me quickly if water returns; Job Cmpltd
Robert A.
GE REFRIGERATOR ZISW48DYA Found rvap heater pan forzen, put into defrost, pan not hearing, ohmed heater, ng, needs heater kit; ordrng 1 WR49X10021 (PAN HEATER KIT279.87), schdld next appmnt for 8/17 THU ! [***],
Paul H.
MVWX655DW1 MAYTAG WASHER Replaced gearcase, ran calibration and tested, op test ok.; Job Cmpltd, saved tckt [SdLink\295346d.png], saved tckt [SdLink
Brian B.
JENN-AIRE REFRIGERATOR JCD2289AEB CC that water started coming out of dispenser. Customer recently upgraded shut off valve under sink to 1/4 turn in line valve. Removed disp facia and tested paddle switch, working properly.. valve turning on and off properly. Could not duplicate problem. JOB COMPLTD
Dan H.
WFW9150WW01 WHIRLPOOL WASHER Customer complaint that unit is not completing wash cycle, ran diagnostics found f9e2(pump drive system error) and f9e1(long drain) error codes, ran test cycle, unit completed test cycle, drain pump is working, nothing in filter basket, unit needs new control, customer does not want repair at this time
Chris H.
CVGX2423W JENN-AIR RANGE Customer complaint that units burners are continuously sparking, found unit has a stuck valve, and failed spark switch, valve is discontinued, unit is unrepairable
Robert A.
KITCHENAID DISHWASHER KUDI01ILWH6 Found clean light blinking 7x, heater fault, ran diognastics, ng, heater not receiving power, tested heater circuit, good, needs c/b, ribbon cable brittle, needs panelCust to let us know; ordrng 1 WP8531817 (PANEL159.68) and 1 WP8564543 (C/B151.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Dan H.
JVM1451WA001 GE MICRO OVEN , Customer complaint that unit is not heating, watt meter showing problem is on high voltage side, cap is good , diode is good, transformer idps good, unit needs new magnetron; ordrng 1 WB27X10017 (MAG), schdld next appmnt for 8/17 THU
Robert A.
WHIRLPOOL REFRIGERATOR WRF989SDAH01 Installed power bd and bd kit, unit running, op test ok; Job Cmpltd,
Corina B.
KDTM404EBL1 KITCHENAID DISHWASHER CC that the spray arms are not moving. Ran diag fault code f6e4, float switch. Found the float switch was open and the arm was not attached. Checked the switch, good. Re assembled the float switch. Ran a normal cycle, wash arms are moving. Optest ok
Chris H.
MEDX655DW1 MAYTAG DRYER Customer couldnt provide pop states its under aarons warranty, aaron to fax pop, rescheduling customer ; schdld next appmnt for 8/17 THU
Dan H.
KGRS505XBL05 WHIRLPOOL RANGE Customer complaint that bake burner is not lighting and burner knob is broken, burner valve is seized, started bake for 350 degrees, ignitor did not glow, ignitor not recieving 120vac, control is not sending 120 vac, unit needs new burner valve and control; ordrng 1 WPW10206287 (VALVE) and 1 WPW10365423 (CNTRL), schdld next appmnt for 8/17 THU
Corina B.
KUDS01DLSS6 WHIRLPOOL DISHWASHER CC that the soap dispenser is broken. Found the dw not installed properly. Advised cust to get a bracket to install the dw. Ran diag no codes and a calibration. Will need a new soap dispenser. Called GS to order part. ; ordrng 1 WP8533381 (sensor) and 1 WP8558129 (dispenser), schdld next appmnt for 8/17 THU
Chris H.
MVWB835DW2 MAYTAG WASHER Tech is unable to remove gearcase from inner basket, rotor was also not ordered, unit needs inner/outter baskets, drain catch and rotor, rs for a 2 count job, spoke with gs ordering parts; ordrng 1 W10512161 (tub asm) and 1 W10811960 (basket) and 1 W10915701 (ROTOR) and 1 WPW10215093 (filter), schdld next appmnt for 8/17 THU
Jeff M.
WRF736SDAM WHIRLPOOL REFRIGERATOR The unit is still freezing up I found that there is a gap between the cabinet and the liner I found a service pointer they recommend applying silicone around the cabinet also the dispenser is not staying close along the ice in the bucket to mop together the doors are not even they are lvl but not even customer absolutely does not want this refrigerator she will call place of purchase to have it exchanged. ; Job Cmpltd,
Jeff M.
WMH31017AS2 WHIRLPOOL MICROWAVE From the switches were not aligned the lights to come on and off install new wiring harness microswitch door cams unit tested good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Jeff M.
EIDW6305GS1A ELECTROLUX DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR The unit is on the 2 setting fot the fridge the temp is 30 degrees number seven is the coldest setting I found the temp sensor for the fridge is off and also the doors making a clicking sound the cam closer is worn out; ordrng 1 W11131391 (HARNESS) and 1 WP12028505AP (CLOSER),
Jeff M.
KEMS308SSS05 KITCHENAID MICRO OVEN Installed new control op test fail. I read the tech sheet wrong in the tech sheet it does not specify if the unit has to be in diagnostics mode or not when reading the communications error code. So I read diagnosed the machine taking in all the different factors of the communications are tested all of the wires ribbon strips connections for the oven using interface the microwave user interface and the glass touch panel checked all the capacitors check the fuses. Everything tested good and all three of the scenarios in the communications error points to the glass touch panel failing. I have the new oven user interface for return and applied the difference of balance to the labor. If thats ok; ordrng 1 WP8303882 (UI),
Paul H.
JIM158XXCX1 JENNAIRE ICE MAKER Found grid open, needs replaced; ordrng 1 WP2313637
Chad P.
JBP70W0K4WW GE RANGE Cust just had questions about display. Timer button and bake button are cracking. Advised this is normal over time as they are the most commonly used. It will not hurt the function of the oven. Op test ok
Chad P.
WFG515S0EW1 WHIRLPOOL RANGE Found rivots that hold panel to mounting brackets are not removable. Needs brackets and rivots also. ; ordrng 2 W10462911 (brkt-mntg)s and 2 WP3196814 (RIVOT)s,
Chad P.
GDT680SSH7SS GE DISHWASHER Found nonwater being sent to upper sprayer. Diverter is stuck in lower sprayer position. Needs diverter replaced. ; ordrng 1 WD18X21678 (DIVERTER),
Dan H.
MDB8949SBB3 MAYTAG DISHWASHER Installed new user interface, op test good ; Job Cmpltd
Corina B.
GU2275XTVY0 WHIRLPOOL DISHWASHER CC that the unit is flashing lights. Found the normal and china lights flash. Unplugged unit for 5 min. Still flashing. Will need a new UI. Called GS for the part, Gave cust est to repair. Does not wat to repair
Corina B.
PFSS6PKXASS GE REFRIGERATOR CC that the i/m is making smaller ice cubes and there is frost around the fz door. Found a saddle valve installed. Advised cust to replace the saddle valve with an inline valve. Im is making an clicking sound when cycling. Will need a new im and a water valve. Called GS to order parts.; ordrng 1 WR30X10097 (icemaker) and 1 WR57X10082 (water value.), schdld next appmnt for 8/17 THU
Corina B.
KAWE577BWH1 WHIRLPOOL WASHER Came to replace the parts listed and cust stated when they did a load of laundry water and oil came out from under the unit. Found oil on the gearcase. Will need a new gearcase. Called BB to order part. ; ordrng 1 3360629 (gear case), schdld next appmnt for 8/17 THU
Chris H.
WFG320M0BB0 WHIRLPOOL RANGE Door shipped was damaged and adhesive was already coming off, pics in sd, spoke with gs ordering part ; ordrng 1 WPW10535776 (glass-door), schdld next appmnt for 8/17 THU
Chris H.
AGR6303MFS0 AMANA RANGE Customer complaint that unit is not heating correctly and they have some questions about how to use the units timer, started unit on bake at 350 placed cookie sheet on middle rack, temps need adjusted, calibrated unit +10 degrees, aswered customers concerns, op test good, pop in sd; Job Cmpltd
Chris H.
KMHS120ESS2 KITCHENAID MICROWAVE Customer complaint that unit displayed an open close door error code, states its been fine and she was going to cancel appointment, looked over unit, started glass of water for 2minutes, opened and closed door several times attempting to duplicate issue, unable to duplicate issue, unit operates as designed; Job Cmpltd
Dan H.
PTB1953GRW MAYTAG REFRIGERATOR Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
Chad P.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Cust installed shelf. Found unit leaning to the right. Cust not happy eith leveling. Foun lh hinge is bent causing door to sag. Needs hinge replaced. Also will need washers to ensure door is leveled out. Cust requests c.p. Come back please. ; ordrng 1 W10878115 (HINGE) and 4 WP487576 (WASHER)s
Robert A.
WHIRLPOOL WALL OVEN RBD305PVB02 Found no display, keys beep when pressed, fuse good, clock recievinh power, needs clock; ordrng 1 WPW10438750 (CLOCK279.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $559.73 CC Ref # 796528566, schdld next appmnt for 8/17 THU ! [**], s
Brian B.
JENN-AIR REFRIGERATOR JFC2089HTB3 Found display dead. When any pad is pressed all leds light up but no cooling functions are turned on. Checked vol on pins 1-3 on display, 14vdc.. will need new display board. Problem occurred after an electrical storm with lightning strike. Will also replace main power board. Cust would also like to replace membrane touch pad, but part is NLA.. advised calling whirl for that. Office to order parts. Cust oaid dep.; ordrng 1 WPW10317076 (CONTROL BOARD 22579) and 1 WPW10319823 (CNTRL- ELEC 14156), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 8/17 THU !,
Robert A.
WHIRLPOOL REFRIGERATOR WRX735SDBM03 Removed bin, tested selenoid, good, reinstalled bin, tested disp, good, op test ok; Job Cmpltd,
Brian B.
MAYTAG DISHWASHER MDB8959SBB0 , Replaced panel. Ran test cycle. Optest ok.; Job Cmpltd,
Robert A.
GE MICRO OVEN PVM9005SJ1SS Complaint, exhaust fan turned on by itself, plugged in unit, tested fan, good, needs t stats; ordrng 1 WB27X11212 (T STAT) and 1 WB27X11213 (T STAT), schdld next appmnt for 8/17 THU ! [**],
Dan H.
665.13222N411 KENMORE DISHWASHER Customer complaint that unit is not draining, confirmed, found piece of broken glass lodged in drain pump, removed, unit drained, op test good
Robert A.
WHIRLPOOL DISHWASHER KUDC03IVWH4 Complaint, not cleaning dishes, top spray arm hanging down, corrected, sump clear, ran unit, water temp 105, need to run hot water in sink before starting unit, ran diagnostic cycle, op test ok; Job Cmpltd, saved
Corina B.
DFE29JGDABB GE REFRIGERATOR Replaced the water valve. Optest ng. Checked the water line going into the unit, 120v removed water line water coming in from house, had water Will need a new water valve. Called GS to order oart. ; ordrng 1 WR55X11128 (valve water iso asm), schdld next appmnt for 8/17 THU
Jessica S.
MBF2258XEB5 MAYTAG REFRIGERATOR CC that the unit is not cool in the ff. Fz 6 ff 68. Removed the evap cover, frosted over. Ran diag thermistor are good. Bimetal, good, heater, good. Will need anew main control. Used main control from t/s. Brought core back for return. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
Chris H.
WDF550SAAW MAYTAG DISHWASHER Customer complaint that units buttons are not responding, reset power connection, buttons are now responding, unit is operating as designed ; Job Cmpltd LFBD2409LW0B FRIGIDAIRE DISHWASHER Customer complaint that unit is not cleaning propely, temed incoming water at 60 degrees, ran hot water temp was at 105, instructed customer to run the hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd LFBD2409LW0B WHIRLPOOL DISHWASHER Service was not needed, customer states unit has not leaked since prior tech fixed the issue; Job Cmpltd
Brian B.
WHIRLPOOL REFRIGERATOR WRF540CWBM01 Replaced freezer door. Used one tube of sealant from t/s to seal liner. Optest ok.; used 1 W10841140 ADHESIVE (SEALANT) from stock, Job Cmpltd,
Dan H.
MEDX6STBW0 MAYTAG DRYER Customer complaint of squealing noise, started normal dry cycle, o unusual noises heard, rollers, idler pulley, and felt slides are all in good condition, unit is operating as designed ; Job Cmpltd
Jessica S.
KBFS20EVMS8 KITCHENAID REFRIGERATOR Customer complaint that fresh food section door gasket is torn, confirmed, unit needs new fresh food section door gasket, installed new door gasket from truck stock surplus, op test good ; used 1 W10571956 (SEAL) from stock, Job Cmpltd
Dan H.
WTW5000DW1 WHIRLPOOL WASHER Installed new gearcase, op test good ; Job Cmpltd
Corina B.
GHWN5250D0WS GE WASHER Replaced the motor and shaft. Ran a normal load and a rinse and spin. When spin only the agitor spins. Will need a new control and lid lock. Called BB to order parts.; ordrng 1 WH12X10334 (lid switch asm) and 1 WH12X10613 (board asm mounted), schdld next appmnt for 8/16 WED
Corina B.
CVE4370B WHIRLPOOL COOK TOP CC that the indictor lights and the fan does not come on. The light box is get 110v and the fan switch is broken. Will need a new light assy box and the fan switch are discontinued. ; Job Cmpltd
Corina B.
RF378PXGQ1 WHIRLPOOL RANGE CC that the oven would not unlock after a clean cycle. Door is locked. Removed the back panel checked the switches to the door lock when lock is open, its open closed, less then 1 ohm. Will need a new motor. Called GS to order part please ship part to cust new address in sticky notes. ; ordrng 1 WPW10107830 (latch-door), schdld next appmnt for 8/14 MON
Chris H.
MMV1174FZ0 MAYTAG MICROWAVE New door is dented, reordering door; ordrng 1 W11037847 (DOOR SS), schdld next appmnt for 8/16 WED
Chris H.
WRS325FDAM04 WHIRLPOOL REFRIGERATOR Customer complaint that units frz door is not sealing correctly, confirmed upper door sticks out about a quarter inch, needs hinge and cam, spoke with gs ordering parts ; ordrng 1 W10846219 (CAM) and 1 W11164088 (HINGE GREY), schdld next appmnt for 8/16 WED
Chris H.
WTW4800XQ2 WHIRLPOOL WASHER Customer complaint that unit filled up then wouldnt do anything, diagnostic shows basket speed sensor fault, cleared code, service cycle was unsuccessful, checked all wiring connections on unit per service pointer, unit has a weak capacitor,spoke with gs ordering part ; ordrng 1 W10804665 (capacitor), schdld next appmnt for 8/17 THU
Chris H.
WED9290FW0 WHIRLPOOL DRYER Part has not arrived, rs customer; schdld next appmnt for 8/16 WED WDF520PADM7 WHIRLPOOL DISHWASHER Installed panel, op test good; Job Cmpltd WFW90HEFW1 WHIRLPOOL WASHER Cabinet that arrived is also damaged, rivets pulled out, pic in sd, re ordering cabinet, unit is a front load, please allow extra time; ordrng 1 W10441110 (cabinet), schdld next appmnt for 8/16 WED WDF520PADM7 WHIRLPOOL DISHWASHER nstalled new panel, op test good; Job Cmpltd,
Dan H.
WTW5000DW0 WHIRLPOOL WASHER Customer complaint that unitstopped mid cycle and lid lock light started flashing, ran diagnostics found f7e1(basket speed fault )error code, found basket binding up, nothing stuck under basket, gearcase spins freely, found motor locking up, unit needs new motor; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 8/16 WED
Dan H.
MHW5100DW0 MAYTAG WASHER Customer complaint of error code, ran diagnostics found f8e1(no water detected entering unit or water level sensor trip not detected), found water supply turned off, turned on water supply, ran service test cycle, unit completed cycle, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
Dan H.
ET22DMXTW00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling and fresh food section door will not close, fresh food section temperature at 52 degrees, freezer section temperature at 15 degrees, freezer is jam packed with food(see pic), evaporator fan is running, condenser fan and compressor are running, good frost pattern on evaporator, found condenser clogged with dust/dirt, found produce drawers not mounted properly preventing door from closing, corrected drawers, cleaned condenser, advised customer to remove tpsome food in freezer section and monitor; Job Cmpltd
Dan H.
MVWC400XW3 MAYTAG WASHER Customer complaint that unit does not advance to wash cycle, ran diagnostics found f2e1(stuck key), f8e1( long/no fill), and f7e1(basket speed fault) error codes, ran manual test cycle for heavy agitate, motor capacitor exploded, talked with gs and eb, unit needs new control board, motor, and capacitor, customer does not want repair
Dan H.
MVWC360AW0 WHIRLPOOL WASHER Customer complaint that unit is not starting or advancing through cycles, ran diagnostics found f8e1(long/no fill), f7e5(shifter fault), and f7e1(basket speed fault) error codes, ran manual test cycle on heavy agitate and high speed spin, unit agitates, unit spins, unit passed tachometer test, started normal wash cycle, unit filled and advanced to wash cycle, unit is not agitating, found actuator not shifting from spin to agitate, unit needs new actuator, installed new actuator, op test good, no labor charge per office; used 1 W10006355 ([Alt for WPW100063) from stock, Job Cmpltd
Robert A.
KITCHENAID REFRIGERATOR KFIS29BBMS01 Frz9, ff48, ff evap frozen, ran diagnostics, ff evap thermistor open, needs thermistor and ice cleared, cleared ice, replaced thermostor, op test ok; used 1 W10902214 (THERMISTOR44.49) from stock, , Job Cmpltd,
Chad P.
MVWC565FW0 MAYTAG WASHER Installed pump. Op test ok. ; Job Cmpltd
Chad P.
MFI2569YEM0 WHIRLPOOL REFRIGERATOR Found duck bill failed. Installed drain tube kit and cleared line and ice. Op test ok.
Jeff M.
AGG222VDW0 AMANA RANGE I found the regulator shut off in the off position. Turn the shut off into the on position unit tested good;
Jeff M.
MDB7749AWB1 MAYTAG DISHWASHER I called Whirlpool Techline got a passcode unit needs a new ui; ordrng 1 W10811148 (UI)
Chad P.
WDF110PABW4 WHIRLPOOL DISHWASHER Removed glass from pump. Ran unit 2x. Op test ok.
Jeff M.
WRX735SDBM04 WHIRLPOOL REFRIGERATOR I found the fridge at a 30 inch vacuum there is no Freon inside the system I called Greg and explain to him what I found I added 4.5 oz of freon unit op tested good. I recommended for Griffiths to leave the machine plugged in for 24 hours for the unit to reach operating temperatures before resale; Job Cmpltd,
Brian B.
JENN-AIR BEVERAGE CENTER JUB24FRERS Door that was sent is damaged. Sent pics. Removed stainless wrap from original door and bent edge in ( edge was not bent all the way at factory). Door now closing properly and outer wrap is now straight. Customer will dispose of damaged door.. optest ok.; Job Cmpltd, saved tckt
Robert A.
WHIRLPOOL REFRIGERATOR KBBR206ESS00 Ff 38, frz 2, frz evap frosting over, ran diagnostics, put into forced defrost, no power from cb to heater, needs c/b; ordrng 1 WPW10739408 (CONGROL), schdld next appmnt for 8/22 TUE !,
Robert A.
WHIRLPOOL WASHER WTW5000DW0 Ran diagnostics, no codes, ran recal cycle, , ng, found splutch not fully engaging, replaced tested again, good, ran drain and spin, good, op test ok; used 1 W10721967 (PULLEY) from stock, Job Cmpltd,
Chad P.
ADB1400AGS0 AMANA DISHWASHER Found door seal compressed. Corrected and ran normal wash. Op test ok. ; Job Cmpltd,
Robert A.
GE FREEZER PFCF1NJXABB installed inverter kit, plugged in unit, comp running, op test ok; Job Cmpltd,
Brian B.
WHIRLPOOL WASHER WTW5000DW1 Replaced gearcase and cam. Ran calibration and auto test. Found motor bearings also have failed. Probably due to water spray into motor. Tech could not hear before because gearcase was bad. Will need new motor. Office to order, will r/s cust; ordrng 1 WPW10006487 (MOTOR), schdld next appmnt for 8/16 WED !
Chad P.
WRF560SEYM05 WHIRLPOOL REFRIGERATORFound supply line has a pine hole leak. Advised on replacing the supply line. Unit is working. Op test ok. ; Job Cmpltd
Robert A.
WHIRLPOOL WASHER MHW3505FW0 Ran diagnostics, long drain, suds, Cleared pump, ng needs pump; ordrng 1 WPW10605427 (PUMP), schdld next appmnt for 8/16 WED !,
Robert A.
WHIRLPOOL WASHER WTW4815EW0 Installed gearcase, ran recal cycle, op test ok; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB880BW0 Installed tub ring, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
Robert A.
JENN-AIR REFRIGERATOR JFC2089WEM11 , Found no ice build up in unit, cycled i/m, water dripping from i/m, needs replaced, replaced, cycled, no leak, op test ok; used 1 W10884390 (ICE MAKER ASSY82.39) from stock, Cllctd $307.80 Check # 2780, Job Cmpltd,
Jeff M.
MVWB765FW0 WHIRLPOOL WASHER I found the rotor melted to the overflow plastic pan the washer was sitting on. Rotor is fine. I raise the washer as high as it would go to clear the water pan unit test good; Job Cmpltd
Chad P.
KUDE70FZSS5 KITCHENAID DISHWASHER No water in unit at this time. Ran normal wash and canceled cycle. Unit drained. No debris is sump. Ran normal wash again and canceled. Unit fully drained. Unable to duplicate. Op test ok.
Chad P.
WRF532SMBM01 WHIRLPOOL REFRIGERATOR No frosting at this time. Advised on the door seal. Unit not making ice. Turned water on and cycled i.m. Op test ok. ; Job Cmpltd
Paul H.
AGR6303MFW0 AMANA RANGE Replaced spark module, getting power to broil valve but it is not actuating, need valve assembly; ordrng 1 WPW10602001 (valve-gas)
Paul H.
WRF757SDEM01 WHIRLPOOL REFRIGERATOR Unit is having RC defrost issue, needs new fan and harness/thermistors, spoke with BJ, he has had to do UI as well before, spoke with GS, ok to order; ordrng 1 W10849460 (cntrl-elec) and 1 W11033168 (HARNESS-FAN),
Paul H.
MHW3505FW0 MAYTAG WASHER Not powering up, power is good at source, needs a control board; ordrng 1 W10920567 (CNTRL-ELEC)
Jeff M.
MHW5100DW0 MAYTAG WASHER The unit was making a sound. It was coming form the stator in the rear. I took the rear cover off the unit and found the rotor and stator was loose. Also one wire was damaged i fixed the wire and tighten the parts. Unit op tested good ; Job Cmpltd
Jeff M.
J2B900BEF1BB GE RANGE Customer is having an issue with the light blowing. So i unplugged the unit I pulled the metal tab inside the light socket out to make a better connection with the light bulb unit tested good; Job Cmpltd,
Jeff M.
WTW5600SQ0 WHIRLPOOL WASHER I was unable to duplicate the leak in unit tested good;
Chad P.
KDFE204EWH3 KITCHENAID DISHWASHER Found load noise coming from wash motor. No debris found. Needs sump assy replaced. ; ordrng 1 WPW10605058 (SUMP ASSY),
Chad P.
KMHS120EWH3 MICROWAVE KITCHENAID Found interlocks failing. Replaced interlocks. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Corina B.
AFI2539ERM00 AMANA REFRIGERATOR CC that the i/m is not making ice. FF 42 fz 6.8 im 32 ran diag test 25, filled with water ran test 36, fan turned on. Called t/l Chris file # 7719769926. Ran test 37 for the thermistor, passed. Need to replace the gaskets around the i/m. Called BB to order part.; ordrng 1 WP67006341 (gasket), schdld next appmnt for 8/16 WED
Corina B.
WFC310S0ES1 WHIRLPOOL RANGE Replaced the left panel. Preheated oven to 350 Optest ok. ; Job Cmpltd
Chris H.
LSQ9659LW1 WHIRLPOOL WASHER Customer complaint that unit is not spinning, found motor coupler broken, qouted customer, replaced coupler, unit is now spinning, leveled unit, op test good; used 1 285753A (COUPLING) Job Cmpltd
Chad P.
KRFF707ESS01 KITCHENAID REFRIGERATOR Defrosted evap and installed thermistor harness assy. Op test ok. ; Job Cmpltd
Dan H.
ABB2524DEW WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 63 degrees, freezer section temperature at 32 degrees, unit ste to warmest settings on control, adjust control to recommended setting, customer said unit was only plugged in an hour ago, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 1amp, advised customer to monitor and call back if problem continues and to leave unit running for at least 24 hours before service; Job Cmpltd
Paul H.
DU915PWPS0 WHIRLPOOL DISHWASHER RH track was off, corrected, tested by pulling in and out a few times, op test ok,
Dan H.
WEG745H0FS0 WHIRLPOOL RANGE Installed new dsi board, op test good ; Job Cmpltd
Brian B.
WHIRLPOOL WASHER WTW7000DW1 CC that machine gets to final rinse and then starts adding more time and more water until it is full to top. Ran diag f0E5, off balance and F7E8, motor over temp.cleared codes. Checked lower components, check ok.. Ran calibration. Ran rinse and spin with clothes. Appears to be working properly now. If problem returns, office to pre id rotor and stator as this problem has been seen before.; Job Cmpltd,
Paul H.
KDTM704ESS1 KITCHENAID DISHWASHER Ran diagnostic cycle, heater is functioning fine, discussed unloading routine and rinse aid importance, op test ok.; Job Cmpltd
Paul H.
KFIS25XVMS2 KITCHENAID REFRIGERATOR Unit is not cooling, display is not on, ice door cycling repeatedly, needs HV board; ordrng 1 WPW10310240
Paul H.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Cc door not shutting on its own, adjusted level which corrected issue, toe panel is falling off, clips are warped, ordering toe panel; ordrng 1 W10839426 (grille),
Chris H.
KODE500ESS02 KITCHENAID WALL OVEN Both peices of glass received are incorrect, ordering correct front glass panel; ordrng 1 W10771242 (glass-door SS), schdld next appmnt for 8/16 WED
Paul H.
WMH31017FS0 WHIRLPOOL MICRO-OVEN CC of steam rolling out when she opens door, unable to reproduce issue today, checked air flow, good, op test ok.; Job Cmpltd
Dan H.
TGS326RD0 WHIRLPOOL RANGE Only recieved one screw, needed two, right front screw broke off in burner base also, unit needs 3 screws and burner base; ordrng 3 WP3368921 (SCREW)s and 1 WP8273700 (BURNER BASE), schdld next appmnt for 8/16 WED
Jeff M.
WRF560SEYW05 WHIRLPOOL REFRIGERATOR Found the drain frozen the rubber grommet for the drain tube is plugged they cleaned the grommet unit tested good; Job Cmpltd
Brian B.
WHIRLPOOL REFRIGERATOR WRF757SDEM01 Picked up unused parts for return to vendor.; Job Cmpltd,
Robert A.
KITCHENAID MICRO/OVENCOMBO KEMS379BBL01 Installed panel and transformer, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL DRYER LEQ8611LW1 Recieved belt switch, replaced door switch, op test ok; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd, saved tckt [SdLink
Corina B.
KFIS29BBBL00 WHIRLPOOL REFRIGERATOR Replaced the fan and thermistor in the ff. Used the fan and thermistor off of the ff evap. Optest ok.; Job Cmpltd
Dan H.
GTDP490ED2WS GE DRYER Customer complaint that unit will not stay running and drum is not turning, confirmed, found belt snapped, unit needs new motor and drive belt, customer does not want repair
Dan H.
JFC2089HTB JENN-AIR REFRIGERATOR Customer complaint that unit is leaking from dispenser, water filter was changed on 7/20/17, found water leak at saddle valve donnection to house plumbing, advised customer that this will cause dispenser to drip and she should replace saddle valve with ball valve; Job Cmpltd
Brian B.
WHIRLPOOL REFRIGERATOR JFC2089HPY Replaced freezer gasket. Used steamer to form. Optest ok.; Job Cmpltd,
Paul H.
WRF767SDEM01 WHIRLPOOL REFRIGERATOR Replaced mullion and pivot, tested by opening and closing door a few times, op test ok.; Job Cmpltd,
Jeff M.
DCXR463GA2WW GE DRYER I found a screw loose that holds the rear main bearing in place I tighten the screw unit test good; Job Cmpltd
Jeff M.
110.22352510 KENMORE WASHER Installed new part unit op tested good ; Job Cmpltd
Chad P.
PTB2454GRQ WHIRLPOOL REFRIGERATOR Found starter failed. Replaced starter. Comp came on and continued to run. Advised to allow 24 hrs for normal cooling to resume. Found ff door seal cracking. Needs door seal replaced. ; ordrng 1 WP61004010 (SEAL)
Chad P.
WEG515S0FS0 whirlpool range Removed cover from storage drawer that was hitting ignitor wire. Ran bake 2x. Unit lit first spark. Op test ok. ; Job Cmpltd
Brian B.
WHIRLPOOL DISHWASHER WDT720PADM2 Panel not responding.. 120v to control. 14v dc on UI connector. Will need new UI panel. Office to order part.; ordrng 1 W10815487 (PANEL-CNTRL), schdld next appmnt for 8/16 WED !,
Robert A.
FRIGIDAIRE RANGE PLES389ECH Found bake element open, but recieving 220vac, needs element Cust to let us know; ordrng 1 318254906 (BAKE ELEMENT123.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
Robert A.
WHIRLPOOL WASHER WTW5000DW0 Installed hub and gearcase, ran recal cycle, op test ok; Job Cmpltd,
Jeff M.
WFW9200SQA12 WHIRLPOOL WASHER Bearings are failing. It's took a picture of the damage. Needs the front rear and inside drum estimate only customer will buy a new one.
Chris H.
WTW5000DW1 WHIRLPOOL WASHER Customer complaint that unit is leaking water, looked over unit, can see evidence of a water leak at cold water valve on unit, underneath unit all hoses are tigh no traces of leak, lowes cannot provide appliance cart as they cannot locate it lol, unit operates as designed ; Job Cmpltd
Chris H.
PLHS267ZDB2 FRIGIDAIRE REFRIGERATOR Customer complaint that units icemaker is not working and that the unit is leaking from frz onto floor, evap drain tube is clogged with debris and ice build up, found icemaker shutoff, started icemaker it cycled and filled as it should customer belives im has problem during harvest, qouted customer for evap drain tube, customer to monitor im. steamed out drain tube, customer to monitor production of ice, op test good; Job Cmpltd
Brian B.
WHIRLPOOL REFRIGERATOR WRF736SDAM10 Found user interface dim and no cooling functions are on. UI was in showroom mode. Placed into normal operating mode. Comp and fans started running. Display still very dim and some segments not lighting. Will need new UI. Office to order and give est. labor would be $92.00 if not under warr.; ordrng 1 W10865870 (USER INT), schdld next appmnt for 8/16 WED !,
Chris H.
ED5LHAXML10 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, ice maker fill tube is frozen over due to a seeping water valve,replaced water valve from ts, steamed out icemaker fill tube, observed found optics have failed based on 2 flash led, replaced optics from ts, customer to monitor ; used 1 W10408179 (VALVE-INLET), and 1 W10757851 (**CORE**CNTRL-ELEC OPTICS) from stock, Job Cmpltd
Dan H.
ABB1924WEB2 AMANA REFRIGERATOR Customer complaint of ice build up in freezer section, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per Special Project S38253; and 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
Brian B.
MAYTAG DISHWASHER MDB4949SDM3 Panel not responding. Found burned connection in term box. Cut and stripped line cord and reconnected. Ran test cycle. Optest ok.; Job Cmpltd,
Brian B.
WHIRLPOOL WASHER LSR8244DZ0 Found worn ratchet dogs and brake sticking. Replaced ratchet dogs from t/s. Lubricated brake mechanism. Ran test cycle. Optest ok.; used 1 80040 (DOGS 433) from stock, Job Cmpltd,
Brian B.
KITCHENAID DISHWASHER KDTE254EBL2 CC that machine leaked at left corner. Found gasket not pushed into channel all the way at upper left corner. Reinstalled gasket. Also, CC that machine did not complete cycle. Ran diag, 5-1 code, door not latched. Checked upper rack.. rack sliding properly without binding. Advised cust to make sure racks are pushed all the way in before closing door.; Job Cmpltd,
Brian B.
GE WASHER GTWP2250D0WW Replaced control and button.. ran test cycle.. optest ok.; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR ED2KHAXVQ01 Found ice jam in chute, cleared, ice door sealing, disp ice, op test ok; , Job Cmpltd
Robert A.
WHIRLPOOL WASHER WFW9640XW00 Checked over unit found small hole in bellow, replaced ran unit, op test ok; used 1 WP8182119 (BELLOW134.89) from stock, , Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB766FW0 Ran diognastics, ran test 51, all passed, ran test 52, started bedding on deep fill, watched cycle, watched fill and adj, good, op test ok; Job Cmpltd
Robert A.
KITCHENAID REFRIGERATOR KSC24C8EYP01 Installed augermotor, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Jeff M.
LBR4132JQ1 WHIRLPOOL WASHER I found the lid switch broken. Given the age of the machine customer will buy new estimate only; used 1 3949247V (SWITCH) from stock,
Robert A.
GE REFRIGERATOR PSHS6RGXCDSS Found i/m receiving power, but stuck at 3oclock, needs i/mCust to let us know; ordrng 1 WR30X10093 (ICE MAKER167.22),
Paul H.
MTW5770TQ0 MAYTAG WASHER CC not filling all the way, set to super and observed, when unit got fairly full it seemed to start siphoning, checked drain hose installation, more than 6-8 inches, corrected, unit proceeded to fill to correct spot, unable to reproduce issue;
Paul H.
LXR9245EQ0 WHIRLPOOL WASHER No hot water, verified hot water to valve, pressure good, screen on valve is clear, verified power to valve, needs valve assembly;
Robert A.
KITCHENAID DISHWASHER KUDI02FRSS0 Installed cust supplied sump asm. Ran unit, op test ok; Cllctd $196.37 CC Ref # 794623248, Job Cmpltd,
Robert A.
WHIRLPOOL DRYER WED8200YW0 leaned unit, replaced pully, element and belt, tested unit, op test ok; Job Cmpltd,
Dan H.
KFCS22EVMS8 KITCHENAID REFRIGERATOR Customer complaint of frost build up in freezer section, all doors are sealing, no air leaks in cabinet, unit is operating as designed ; Job Cmpltd
Chris H.
WRB322DMBM00 WHIRLPOOL REFRIGERATOR Customer complaint that units frz light was out, states lights been working for the past couple days, see some frost near switch,door was probably not closed right and froze switch over, init is operating as designed ; Job Cmpltd
Corina B.
WGD5000DW2 WHIRLPOOL DRYER CC that the door handle is broke. Will need a new handle. Called BB to order part. Cust can install part.; ordrng 1 W10861225 (handle 2825)
Corina B.
MFF2258VEW3 MAYTAG REFRIGERATOR CC the FF is not cooling. Ff is 50 and fz 5. Found the evap is covered in frost. Used steamer to steam evap. Will need a new main control. Replaced the main control from t/s. Brought core back for return. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd
Chris H.
WRB322DMBW00 WHIRLPOOL REFRIGERATOR Customer complaint that units frz section has frost build up on upper door,gasket is not sealed properly allowing warm air to enter, used steamer formed gasket into positon, adjusted legs for customer, op test good; Job Cmpltd
Dan H.
IGL730CS0 WHIRLPOOL RANGE Installed new cooling fan, op test good ; Job Cmpltd
Paul H.
WTW5000DW1 WHIRLPOOL WASHER Ran diagnostics, had f0e5 off balance load, cleared and tested, op test ok.; Job Cmpltd,
Jeff M.
MTX14CYBBRWW GE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WTW8600YW1 WHIRLPOOL WASHER The unit is leaking for the bleach dispencer. There is a Service pointer to correct the issue estimate only; ordrng 1 WPW10187307 (DISPENCER)
Chad P.
KUDE48FXSS5 KITCHENAID DISHWASHER Found unit with standing water. Pump not running. Drew water out of unit. Removed pump clear. Found housing seperated causing poor electrical connection. Corrected. Ran normal wash and drain. Op test ok. ; Job Cmpltd,
Jeff M.
WTW8500DR WHIRLPOOL WASHER Unit is displaying a lid lock error code. I cleared the code where in a spin cycle the code came back after the spin cycle unit needs new lock; ordrng 1 W10861642 (LATCH),
Jeff M.
KDFE304DBL0 KITCHENAID DISHWASHER Dishwasher is not heating the water. I found the heating circuit tested good customer is using rinse aid. I found that the controls not sending power needs new electronic control; ordrng 1 W10866116 (CONTROL),
Jeff M.
NTW4650YQ AMANA WASHER Installed new part unit op tested good ; Job Cmpltd
Jeff M.
MFW2055YEW02 WHIRLPOOL REFRIGERATOR The aaron's store has had the unit plugged in for two days straight freezer temperature is 6 fridge temp is 45° The unit is on the warmest setting they have the Settings backwards. I turn the fridge up so it would get colder the unit turned on the fans are all working the sensors are working there is no rips or tears in the gasket there is no frost on the back wall unit tested good. could not duplicate the issue; Job Cmpltd
Paul H.
WRB322DMBM00 WHIRLPOOL REFRIGERATOR CC door not shutting on its own, adjusted level, op test ok.; Job Cmpltd,
Paul H.
WRX735SDBM02 WHIRLPOOL REFRIGERATOR CC is not producing ice, would not cycle, replaced from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
Paul H.
MEDX655DW1 MAYTAG DRYER Removed a piece of a screw from the felt, tested, nice and quiet now.; Job Cmpltd,
Paul H.
WOS97ES0ES00 WHIRLPOOL WALL OVEN Replaced door glass, op test ok.; Job Cmpltd
Dan H.
JGB630DEF1BB GE RANGE Customer complaint of gas smell, no gas smelled, used leak detector, covered all gas line connections, no bubbling observed, unit is operating as designed ; Job Cmpltd
Paul H.
WRF736SDAM10 WHIRLPOOL REFRIGERATOR FC drawer rollers were off track, causing LH side to not close properly, disassembled and reassembled with tracks lined up properly on both sides, tested, op test ok; Job Cmpltd
Chad P.
WFW95HEDW0 WHIRLPOOL WASHER Cleared fault and installed pressure switch. Ran. Ormal wash. Op test ok. ; Job Cmpltd,
Chad P.
RTW4516FW ROPER WASHER No stored faults. Ran service test mode and calibration. No faults detected. Okay to use as normal. ; Job Cmpltd
Chad P.
MVWB855DC1 MAYTAG WASHER Found error codes for ui stuck key and lid not opened between cycles. All keys are responding and lid switch is working. Likely user fault. Op test ok. ; Job Cmpltd,
Chad P.
MEDB855DC3 MAYTAG DRYER Corrected door hinges. Op test ok. ; Job Cmpltd,
Chris H.
GI6SARXXF04 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, icemaker fill tube is frozen solid, icemaker is receving 120 volts, dual valve has failed causing water to seep and freeze over, unit needs a new dual valve, spoke with gs ordering part, unable to find dop or verify one dop is a guess; ordrng 1 WPW10312696 (valve-inlt), schdld next appmnt for 8/15 TUE
Corina B.
MED5100DW1 MAYTAG DRYER Replaced main control. Brought core back for return. Optest ok.; Job Cmpltd
Dan H.
KBLS36FKB00 KITCHENAID REFRIGERATOR Customer complaint that fresh food section is not cooling properly, fresh food section temperature at 43 degrees, freezer section temperature at 8 degrees, unit was in defrost when tech arrived, unit started cooling cycle, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
Corina B.
JEC9530ADS JENN-AIR COOK TOP CC that the front right burner knob does not stay on unless you hold it. Found the infinite switch is ng. Will need a new switch. Called GS to order part. ; ordrng 1 W10823734 (SWITCH-INF 15437) schdld next appmnt for 8/15 TUE
Corina B.
MHW3505FW0 MAYTAG WASHER Replaced the switch. Ran calibration. Optest ok. ; Job Cmpltd
Chris H.
WRS322FDAM04 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking a clear oil substance, found liquid is from a cracked bottle of italian dressing, ff section barley has items inside, advised customer to keep some bottles of water inside to help retain the cold and make unit run more efficent, unit operates as designed; Job Cmpltd
Dan H.
MSD2352KEW MAYTAG REFRIGERATOR Customer complaint that freezer section is not cooling properly, freezer section temperature at 40 degrees, fresh food section temperature at 50 degrees, found small leak in high side line, recovered refrigerant, repaired line, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd
Chad P.
WRB322DMBW00 WHIRLPOOL REFRIGERATOR Installed slides. Op test ok. ; Job Cmpltd,
Chad P.
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Leveled unit and installed light cover.
Chad P.
MGDX655DW2 MAYTAG DRYER Installed legs. Found retainer clip for front panel broken. Needs replaced. ; ordrng 1 W10854425 (CLIP