Local Reviews
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Arthur V.
MICROWAVE WHIRLPOOL WMH53520CW2 Found switches faulty. Replaced switches and brackets. Op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Arthur V.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Cust complaint water tastes bad and smells bad even after replacing filter. I can not tell any difference between the fridge water and the water at the sink but the customer does. Called techline talked to rich. File number. 7723492431. Nothing can be changed or switched out to change the taste. I do not detect any difference between faucet or refrigerator
Arthur V.
WASHER GE GHWS3600F0WW Replaced all parts listed. Op test good
Gabriel P.
DRYER AMANA NGD4655EW2 "Drum had bad weld in it ordering drum ,took pictures of pop; ordrng 1 W10899578 (drum)"
Macaulay G.
REFRIGERATOR WHIRLPOOL GSS26C4XXY00 Had to reset unit to sync components. All tested ok.
Macaulay G.
DRYER MAYTAG MEDC465HW0 "Replaced end cap, top, and clip."
David R.
WASHER ROPER RTW4516FW2 "Went into diagnostics. Agitation and spin not working, drain pump not kicking on. F7E1 basket speed fault. Shifter is good. Motor not engaging. Ordering motor, cap and drain pump.; ordrng 1 W10885487 (motor-drve) and 1 W10919003 (pump-water) and 1 W11158830 (CAP)"
Robert A.
DRYER MAYTAG MEDC215EW1 "Installed cycle t stat, op test ok"
David R.
DRYER MAYTAG MEDB765FC0 "F4E4 L2 line Voltage error. Outlet correct voltage. Unit is working just not heating. Checked heating element, broken. Ordering element and thermal cutoff kit.; ordrng 1 279973 (cutoff-tml) and 1 WP3387747 (element)"
Robert A.
DISHWASHER KITCHENAID KUDS30FXWHA "Ran diognostic cycle, 6-6 cold water code, water temp at fill 86 deg, needs to be 120 deg, suggest running hot water in sink before starting unit, excess soap in unit, cleared soap, ran again, good, op test ok"
Arthur V.
WASHER GE GTWN4250D1WS Found control erratic. Needs control ; ordrng 1 WH12X10614 (control asm)
Robert A.
WASHER MAYTAG MVWC415EW1 "Ran diognostics, 5-1 lid lock fault, tested lock, ng, replaced, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10838613 (LATCH86.85) from stock"
Dan H.
WASHER WHIRLPOOL MHW5100DW "Installed new control, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Customer complaint that fresh food section door gasket is not sealing, confirmed, found a piece of styrofoam from shipping taped under door preventing door from closing, removed, op test good"
Arthur V.
REFRIGERATOR FRIGIDAIRE FGHC2355PF7 Found ice maker not cycling. Needs ice maker Customer states ice maker was working before i looked at it so therefore she doesnt want to pay for the ice maker. She feels we are responsible. Advised customer to call office as this is not something i can not do. Est = 18.99 shipping. 108.76 part cost. Total est = 136.69. Customer called office while i was in the home Part number needed is 1- 5303918344. Customer talked to JS ; saved tckt
Dan H.
RANGE WHIRLPOOL GW399LXUS06 "Installed new spark module, op test good"
Dan H.
DISHWASHER AMANA ADB1700ADS2 "Customer complaint of loud buzzing sound 12 minutes into the cycle, started normal wash cycle, unit filled and began washing, unit made very loud buzzing noise, noise is coming from dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
Robert A.
WASHER MAYTAG MVWC565FW0 "Ran diognostics, 0-5 off bal load, ran recal cycle, good, ran drain and spin, ng, found hub stripped, trans shaft dropped, nneds gearcase and hub; ordrng 1 W10528947 (HUB DRIVE) and 1 W11035751 (GEARCASE)"
Paul P.
M/W CONVECTION WHIRLPOOL WMH31017HS2 "Checked in all parts. Installed magnetron, capacitor and diode. Tested microwave, now functioning properly."
Macaulay G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA "Unit not making ice. Found fill tube was frozen. Cleared ice build up, advanced ice maker. All tested and filled ok."
Jeff M.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new part unit op tested good
Jeff M.
WASHER ADMIRAL ATW4676BQ0 The unit is stuck in sales DEMO mode i tried the cancel the demo in DIAGNOSTIC 3x the unit needs a new control ; ordrng 1 W10636054 (cntrl-elec)
Jeff M.
RANGE WHIRLPOOL WFE505W0HZ0 Preheat the oven to 350 wait an extra 10 minutes the pan tested it 355 unit tested good customers not waiting long enough afterpreheat
Dan H.
DRYER WHIRLPOOL WED5000DW1 "Customer complaint that unit is not heating, confirmed, found thermal cut off open, unit needs new thermal cut off kit, customer does not want repair ; ordrng 1 279816 (thermal cut off hi 41.15)"
Dan H.
DISHWASHER WHIRLPOOL WDF520PADB7 "Installed new control, op test good"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint water is not hot, ran diagnostics found f8e1 longfill/nofill, found drain hose laying on ground to floor drain, installed hose to sink, started quick was with water temp at hot, temped water at 120, explained how this unit works by hot and cold back and forth to prevent scolding, advised only to use 1-2 tbs of detergent"
Brian B.
DRYER MAYTAG MEDC300BW0 CC that machine not starting and customer gets shocked when touching vent. Checked voltage at terminal block. 240v between L2 and ground. Found wall outlet shorted and melted. Hooked up dryer to test box to show customer that dryer works. Will need electrician to replace outlet.
Dan H.
WASHER WHIRLPOOL WTW7300DW1 "Customer complaint that unit wouldn’t fill, then only had cold water, then wouldn’t agitate, ran diagnostics found f3e2(inlet water temperature fault), f8e1(long/no fill), and f0e5( off balance load) error codes, ; ordrng 1 W11220230 (VALVE)"
Paul P.
RANGE WHIRLPOOL WFG525S0HW "All parts checked in, found the W10198745 back cover sent damaged, will install for now until new back comes in, so customer can use oven. Also left side panel facing oven has dent, will also need replaced.; ordrng 1 W10198745 (BACK COVER) and 1 WPW10575396 (panel-side)"
Paul P.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Found water tube had stuck down in to ice maker.removed and re installed ice maker, tested, working properly now. Set down mitigation mat."
David R.
RANGE WHIRLPOOL WFG714HLAS0 "Not oven light. When baking, burner doesn’t come on. Intermittent. Tested. Ordering bake ignitor. ; ordrng 1 WPW10333842 (igntr-oven 57.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER HOTPOINT HTDX100EM8WW "CC that the unit will not start. Checked power to unit, good. Checked the fuse, good. Checked the door switch, good. Checked the start button, good. Will need a timer. Called SM to order part; ordrng 1 WE4M532 (timer)"
Jeff M.
WASHER MAYTAG MHW5500FW Installed new part unit op tested good. I ordered shadow assuming that it would be a gray stainless color but it’s actually black I need to order the white one which is a gray stainless color ; ordrng 1 W10911042 (UI)
Brian M.
RANGE KITCHENAID KFGG500EWH2 Cc of loose handle Found handle and mounting bracket damaged Needs handle and bracket ; ordrng 1 W10541911 (brkt-mntg) and 1 W11104399 (hndle-door) and 2 WPW10317886 (screw)s
Brian M.
WASHER WHIRLPOOL 110.2002201 "Cc unit not spinning or draining all the timeRan autotest, found gearcase making a lot of noise during spinRps sensor not reading properly either, basket still spinning after lid openNeeds new gearcase and rps sensorCustomer not repairing at this time; ordrng 1 W11255272 (GEARCASE24258) and 1 WPW10006355 (actuator5713), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ran diagnostics on dishwasher. Found heater is working, all other cycles operating properly, no trouble codes. Office to order 2 retainers for bottom panel, one is missing, the other damaged. Set down mitigation mat. Customer just wants the retainers shipped, does not need a return visit.; ordrng 2 W10503548 (retainer)s"
Paul P.
RANGE JENN-AIRE JGS8850ADS "Tested operation of oven, found the sensor not reading properly. Office to order oven sensor.; ordrng 1 12001655 (sensor,oven), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
DISHWASHER KITCHENAID KDTE104ESS4 Sump is leaking from diverter valve. Office to order sump assembly. Found date of purchase on service bench. ; ordrng 1 W11085683 (pump&motor)
Brian M.
RANGE WHIRLPOOL WFG505M0BS3 Customer showed pop took pic Cc of gasket not staying on Found clip that holds gasket on damaged ; ordrng 1 WPW10535778 (gaskt-door)
Paul P.
KITCHEN WHIRLPOOL WDT730PAHZ0 "Tested washer in diagnostics, heater is coming on properly, dishwasher is draining properly. Customer using one hour wash with heat dry. Using Ecos rinse aid. Control showing proper operation. Note in diagnostics, heater short cycled, but interface shows it as on. Office to order interface panel. Set down mitigation mat.; ordrng 1 W11028325 (USER INTERFACE BOARD )"
Dan H.
REFRIGERATOR GE DSD26DGWABG "Customer complaint that unit is not making ice, freezer section temperature at 7 degrees, ice maker would not cycle, ice maker is recieving 120vac, unit needs new ice maker ; ordrng 1 WR30X10081 (electronic im intl r)"
Macaulay G.
RANGE WHIRLPOOL WFG515S0EB1 "Burner cap is warped and not grounding. Dsi board not sending voltage to bake spark igniter. Main control will not display time or temperature. Office to order main control, dsi board, and burner caps.; ordrng 1 W11162730 (DSI ) and 1 WPW10183375 (cap-burner) and 1 WPW10348656 (cntrl-elec)"
Arthur V.
RANGE GE JS900S0K3SS Replaced touch pad. Op test good unit now coming up to temp ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not agitating , confirmed, found wash plate stripped, unit needs new wash plate; ordrng 1 W10902814 (washplate)"
Arthur V.
RANGE WHIRLPOOL n/a This was already looked at by dh ; saved tckt
Jeff M.
DISHWASHER FRIGIDAIRE FGID2474QF0A "The unit is over filling the unit is way over filling est ; ordrng 1 5304504077 (SENSOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER MAYTAG MVWC400XW "Cc of unit not spinning Found error for actuator Replaced actuator from truck stock No good Found unit to have a bad gearcase unit is very noisy and grinding when high speed spinning Needs gearcase splutch Kit ; ordrng 1 W10721967 (drive pulley) and 1 W11132267 (gearcase), used 1 WPW10006355 (ACTUATOR) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "customer complaint of a nick out of shelf track on right, confirmed liner protruding out for shelf to sit on has a chip out of the second shelf option down from plastic trim on glass edge, also found huge gaps almost 1/4” around ff frame and liner worse on the top and left side, frame between frz dr and ff dr is bowed, called techline spoke with David, file# 7723472850 , whirlpool to contact the customer with proceeding steps"
Jeff M.
FREEZER UPRIGHT WHIRLPOOL WCZ31150W01 The unit wasn’t plugged in I found the heat exchanger is crushed it take a picture of it and I called Shawn explained there is no fixing it the heating ring in the cabinet this is a chest freezer
Paul P.
DISHWASHER GE GDF620HMJ2ES "Checked in sent parts. Installed control and User interface board. Tested continuity and ohms through heater circuit. Put dishwasher in to service mode, the heater is now coming on. Set down mitigation mat."
Brian M.
DRYER WHIRLPOOL LER6848AW1 "Cc unit not running Tested for power to unit, good power 238 voltsTested for power through timer switch, not sending power out to motor start circuit.Needs timer switchCustomer not repairing; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER KITCHENAID KDFE104DSS5 Found drain hose clogged Un clgged hose Op test good
Dan H.
RANGE MAYTAG MER8700DS1 "Customer complaint that element does only works on high, confirmed, element is either on on high or off, unit needs new infinite switch ; ordrng 1 WPW10434452 (switch-inf)"
Macaulay G.
DISHWASHER MAYTAG MDB4949SDM2 Replaced water valve. All tested ok.
Dan H.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees, freezer section temperature at 35 degrees , found partial frost pattern on freezer section evaporator, unit still has uncoated fresh food section evaporator , unit needs new fresh food section evaporator and filter drier, parts are covered under 10 year extended warranty ; ordrng 1 WPW10143759 (dryer) and 1 WPW10643261 (evaporator)"
Dan H.
REFRIGERATOR MAYTAG MFI2269DRH00 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees , freezer section temperature at 18 degrees , evaporator fan is running, compressor and condenser fan are running, found evaporator partially frozen solid, defrost heater is heating, unit needs new control and evaporator cleared ; ordrng 1 WPW10312695 (electronic control 119.90), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
MICROWAVE KITCHENAID KOCE500ESS01 "Installed new control, op test no good , found thermostat open, unit needs new thermostat ; ordrng 1 WP4449751 (thrmst-fix 67.84), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER WHIRLPOOL NTW4516FW2 Lid lock faulty code it will click 5 times non stop ordering lid lock ; ordrng 1 W10838613 (lid lock assembly)
Corina B.
RANGE AMANA AGR5330BAS3 "Cust showed pop, sent pic. CC that the gasket is cracked. Will need a new gasket. Called SM to order part; ordrng 1 WPW10535778 (gaskt-door)"
Brian M.
REFRIGERATOR KITCHENAID KTRS21KDAL04 Cc of noise Found condenser fan moving .. shaft is worn out and goes out of balance Causing noise when cycling Customer does not want to repair
Macaulay G.
WASHER AMANA NTW4516FW2 Customer stated that it would not come out of wash cycle. Tested and clutch not engaging. Found nut was very loose on clutch assembly. Tightened nut and tested again. All tested ok.
Macaulay G.
REFRIGERATOR GE GFSF6KKYEBB Replaced control. All tested ok.
Dan H.
DISHWASHER IKEA IUD8010DS2 "Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, cancelled and repeated with same results, unit is operating as designed"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Do unit is not cooling it is an average of 70° in both compartments compressor is pulling .5 A no heat transferred no frost pattern needs a new compressor and; ordrng 1 W10507884 (compressor) and 1 W11256565 (EVAP )
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 The units was making a lot of ice I found the metal rm was not in place. The light switch is broken needs replaced ; ordrng 1 12002646 (light switch)
Gabriel P.
RANGE WHIRLPOOL WEC310S0FW0 "Bad receptacles ordering burner and receptacle both ; ordrng 1 814399 (receptical,surf.unit) and 1 WPW10259865 (elmnt-surf)"
Jeff M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 The unit was unlvl I relvl the unit op tested good
Corey L.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Customer complaint ice maker not making as much ice as before, could not provide pop, customer to call office with pop to cover repair, water was in the ice maker and temp was 05 in frz, emptied water, cycled im, im cycled and refilled, unit is operating as designed, noticed customer has plastic water line, advised this is a potential flood hazard and should be replaced with a copper water line; saved tckt"
Dan H.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Customer complaint of leak on back gasket, inspected water lines and valve, no cracks found, unit is operating as designed"
Gabriel P.
WASHER AMANA NTW4516FW2 "Found lid lock fault,try to run auto test and it would click for 7 time and not start replace with truck stock ; used 1 W10838613 (LATCH) from stock"
Robert A.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Found impeller not inguaging in bin, needs impeller; ordrng 1 WP63052-2 (IMPELLER)"
David R.
WASHER MAYTAG MVWX655DW0 Bottom of tub where gearcase goes into warped and cut and not allowing new gearcase to go through. Needs new gearcase and tub.; ordrng 1 W10512161 (tub asm) and 1 W11035751 (gearcase)
Brian M.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed listed partsRan test cycleOP TEST OK
Brian B.
WASHER WHIRLPOOL WTW8500DC0 "CC that machine won’t start and pads not working properly . ran diag, F0E3, overloaded, and F2E1, stuck button on user interface and F5E2, lid lock fault. Some pads not workingWill need new console. Ran ser diag, lid will not lock., failed step 11.. Will need new console and lid lock. Office to order parts.; ordrng 1 W10810403 (LID LOCK) and 1 W10838672 (CONSOLE)"
Jeff M.
REFRIGERATOR KITCHENAID KFFS20EYMS00 Installed new part unit op tested good
Brian M.
REFRIGERATOR FRIGIDAIRE FRS6HR45KS5 Installed listed partsOP TEST OK
Dan H.
COOK TOP WHIRLPOOL JGD8130ADB "Customer complaint that rear burners are not lighting, found loose connections to ignitors, reset connections, op test good"
Brian M.
WASHER WHIRLPOOL WTW7340XW0 Cc of not spinning Found rotor stator damaged and rps sensor not picking up basket speed Needs rotor stator and rps sensor EST only customer does not want to repair
Brian M.
WASHER MAYTAG MVWX655DW1 Installed listed partsRan auto test OP TEST OK
Jeff M.
REFRIGERATOR JENN-AIR JSC24C8EAM00 Installed new part unit op tested good
Macaulay G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced front panel. Cycles not advancing after fill. Office to order sump assembly.; ordrng 1 W11087376 (pump&motor)
Jeff M.
DRYER GAS MAYTAG HYG3658AWW The unit venting is plugged I recommend for him to clean or replaced the vent
David R.
DRYER MAYTAG MEDB835DW "Customer says only blows hot air on bedding cycle. Any other cycle blows cold air. F4E3 restricted airflow error code. Checks fine from back of unit and to the outside. Unit even says good air flow. Checked on normal, no heat, then checked on bedding, heat. Ordering control and panel.; ordrng 1 W11133021 (CONTROL ) and 1 W11158457 (PANEL )"
Corina B.
DISHWASHER GE PDT750SSF2SS Replaced the cover. Optest ng. Unit turns on and does not start. Will need a new control. Called SM to order the part. ; ordrng 1 WD21X21922 (kit service ui lcd c)
Corina B.
OTR MICROWAVE WHIRLPOOL WMH31017FS0 Replaced the switches. The control did not come in a box. The corner of the control is broken. Brought core back for return Will need a new control. Called SM to order part. ; ordrng 1 W10892389 (cntrl-elec)
Corina B.
WASHER MAYTAG MVWB765FW0 CC that the hot water does not come into the unit. Ran diag f3e2 Inlet Water Temperature Fault. Ran manual test for hot water. Valve is getting power. Will need a new valve. Called SM to order part. ; ordrng 1 W11172234 (WATER VALVE)
Arthur V.
WASHER GE GTW330ASK0WW after replacing control and setting to correct personality code Found cust also has issues with water valve. Need to order valve ; ordrng 1 WH13X25296 (water valve gasket a)
Robert A.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Found i/m leaking down into fan, causing noise, needs i/m; ordrng 1 5303918344 (ICE MAKER)"
Corina B.
RANGE WHIRLPOOL WFG550S0HZ0 CC that there is a clicking noise in the oven. Turned oven on to 350*. Advised cust the this is a spark ignitor that is normal. Heated oven to 350*. Optest ok.
Corey L.
REFRIGERATOR KITCHENAID KRFC704FBS01 "Customer complaint ice bin makes a noise a few seconds after using paddle and a few scratches in top left wall, confirmed a few seconds after using ice dispenser the auger jogs a little, found this explained in the use and care guide, this is to help prevent ice jams, scratches look like they’re from installing the door and letting hinges on ice door rub on wall, customer stated it was bought under 30 days ago, customer to provide pop of that to the office"
Brian B.
DRYER MAYTAG LDE8404ACE "Found broken belt and worn idler pulley. Will give est. customer paid dep, office to order parts.; ordrng 1 WP6-3037050 (PULLEY 1689) and 1 WPY312959 (BELT 3219), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DRYER WHIRLPOOL WED4815EW1 "Found dryer heating to 180 degrees and climbing,customer might it have too long of ventilation or either was clog with lints dryer is heating properly"
Gabriel P.
WASHER MAYTAG MVWB835DW1 Installed console and control. Calibrated. Op test ok.
Arthur V.
REFRIGERATOR GE GNS23GMHBFES "Found no power except to lights. Found burnt spot on bd. Needs main control WR55X23924; ordrng 1 WR55X23924 (board asm main contr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replace parts,opt test ok ,led lights still blinking call tech line spoke to David 7723481426 got it to work properly again all good now"
Robert A.
WASHER WHIRLPOOL WTW7500GW0 "Ran diognostics, 5-1 lid lock failure, rantest cycle, lid lock failed, needs lid lock; ordrng 1 W10810403 (LID LOCK)"
Jeff M.
DISHWASHER AMANA ADB1400AGB1 The water line was loose
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint that unit is not cooling, fresh food section temperature at 53 degrees, Freezer section temperature at 38 degrees , evaporator fan is running compressor and condenser fan are running , found leak at filter drier, recovered refrigerant, installed new filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; used 1 W10890121, 1 W10890128, and 1 W10890131 from stock"
Brian B.
DRYER MAYTAG MDE4806AYW "Cc of squeal noise when running. Removed drum. Found worn idler and belt. Customer paid dep, office to order parts. ; ordrng 1 WP37001287 (IDLER BRACKET 2264) and 1 WP40111201 (BELT 2535), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER AMANA NTW4516FW3 "CC that the unit does not finish a cycle. Ran diag f8e1 long fill no fill, f7e6 motor fault, ran manual test for hot and cold correct. Ran agitate and a spin, good. Cust is using non he detergent. Advised cust to only use he detergent and 1-2 tablespoons of he detergent. 6-8 bath towels equals a full load. Started a rinse and spin. Optest ok."
Corina B.
MICROWAVE WHIRLPOOL WMH53521HZ2 Replaced the parts listed. Optest ok.
Corey L.
DRYER MAYTAG MEDC700VW0 "Customer complaint dryer not heating, confirmed no heat, power is good to the unit, found thermal cutoff open, quoted to replace with ts kit, ok, replaced thermal cutoffs, op test good; used 1 279769 (THERMAL CUTOFF 40.12) from stock"
Brian B.
REFRIGERATOR GE CYE23TSDDSS Replaced main control board. Set temps. Compressor and fans started running. All functions appear normal. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Gabriel P.
REFRIGERATOR KITCHENAID KRSC503ESS00 Found thermistor wiring broken/shorted. Repaired wiring and ran service test on thermistor. Now reading correctly. Op test ok. Advised to run for 24 hrs before servicing.
Brian B.
OTR MICROWAVE MAYTAG MMV4206FZ0 Found intermittent interlocks. Replaced interlocks from t/s. Tested unit. All functions normal. Op test ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Corey L.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Installed main led, op test good"
David R.
WASHER WHIRLPOOL WTW7000DW3 "Customer stating, intermittent problems, washer would read a certain number for cycle and wouldn’t exit cycle after certain amount of time it was suppose to. When the unit says “end” after cycle is over, stays there. When starting sometimes unit would go into cycle. Some clothes getting the material coming off and small holes. F0E3 overload, F0E5 off balance, F2E1 UI stuck button. Diagnostics fine. Manual test fine. All wires connected. Ordering control and wash plate.; ordrng 1 W10752283 (washplate) and 1 W11182871 (CONTROL )"
David R.
FREEZER UPRIGHT WHIRLPOOL WZF79R20DW00 Unit wasn’t plugged in upon arrival. Customer said it’s been unplugged for a couple weeks. Unit needs to be plugged in 24-48 hours upon being serviced. Leaving water bottle in unit for testing. Compressor keeps on starting and stopping. Ordering start device.***Customer said the number provided is the correct one.; ordrng 1 W11028365 (start-dev)
David R.
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 Intermittent lights. Ordering harness ; ordrng 1 w10450407 (harns-wire)
Robert A.
WASHER WHIRLPOOL WDTA50SAHZ0 "Installed sump asm, ran diognostic cycle, op test ok"
Macaulay G.
REFRIGERATOR KITCHENAID KRFF305EWH00 Freezer door is damaged on left side. Office to order freezer door.; ordrng 1 12977879WQ (dor-fip wh)
Robert A.
RANGE WHIRLPOOL WFE505W0HS0 "Ran diognostics, no codes, temp sensor good, set bake 350, watched preheat, after 6 min unit was preheated, waited 20 min, temp at 300, checked calibration, at 0, needs control and sensor; ordrng 1 W10181986 (SENSOR) and 1 W11175520 (CONTROL)"
Gabriel P.
MICROWAVE JENN-AIR JMW2427DB00 Installed control panel. Op test ok.
Robert A.
DRYER MAYTAG MEDB765FW0 "Plugged in unit, opened door, light on, closed door, light off ran unit, good, opened door, unit stopped, op test okOfr 2500001954"
Corina B.
OTR MICROWAVE MAYTAG MMV1174FZ0 CC that the light does not turn on and it does not start. Found the bottom cam in an open position. Replaced the the door switches from t/s. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
Brian B.
RANGE MAYTAG MGR6600FZ0 "Verified pop, sent pic. Updated purchase date per customer invoice. Replaced oven control. Leveled oven. Tested all functions. Op test ok. Brought back core for return."
Corey L.
RANGE WHIRLPOOL WFE770H0FZ0 "Installed new parts, op test good"
Corina B.
DISHWASHER KITCHENAID KDFE104DSS3 "CC that the dishes are not coming clean. Found the filter is dirty, advised cust to clean filter every month. Found the dispenser gasket is torn. Replaced the dispenser from t/s. Optest ok. ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
David R.
RANGE WHIRLPOOL WFG540H0ES1 "Replaced both burners, regulator and manifold. Tested, op test ok."
Robert A.
WASHER WHIRLPOOL WTW4950HW0 "Ran diognostics, good, watched, adj and spin, good, no odd noise heard, op test okOfe 2500001955"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced evaporator motor and cover.
Arthur V.
MICROWAVE WHIRLPOOL WOC95EC0AS04 Found spot behind glass that came right off. This was not a defect in the glass. Unit op test good
Arthur V.
DISHWASHER MAYTAG MDB4949SDE3 Replaced parts listed. No leaks detected. Left leak mat and advise cust
Brian B.
OTR MICROWAVE WHIRLPOOL WMH31017FW0 "Verified pop, sent pic. Door interlocks are intermittent. Replaced pre id’d part. Tested unit. Op test ok."
Brian B.
DISHWASHER KITCHENAID KDTE104ESS1 "Found main wash pump not starting. Ran diag, 7-1 code, no heat. Ran test cycle. Wash pump not starting. 120v to pump motor. Replaced sump assembly from t/s. Ran calibration cycle. Heater now working. Op test ok. ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
Corey L.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint light in frz is not on, confirmed frz light not on with door open, all other lights operating as designed, removed switch to check and reinstalled, light now comes on but after a few minutes starts to flicker faintly, frz module failing; ordrng 1 W11205083 (MODULE)"
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint breaker keeps tripping and freezer wasn’t keeping cold, unit was unplugged and room temp when tech arrived, customer had unit plugged into an extension cord going to an ungrounded outlet, advised unit should have a proper polarized ground, unit is in the garage, temp in garage was 53, advised if this units ambient temp hits 38 the unit thinks it’s cold enough and shuts compressor off, using a different outlet compressor was running at .45 amps, frost pattern was excellent, advised customer to leave unit plugged in for 24 hours so we can see where temps are during operation, garage does have a heater though if the garage door was open a few minutes the compressor would shut off; schdld next appmnt for 11/21 WED 8-12"
Corey L.
REFRIGERATOR WHIRLPOOL ED5FHEXNT00 "Installed new thermostat, op test good"
Robert A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Installed clips for upper rack, sent by wp, op test ok"
David R.
COOKTOP ELE KITCHENAID KCED606GBL00 Replaced motor blower. Op test ok.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Management to advise on refund. Not investing more money into unit.
Robert A.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Installed thermistor, op test ok"
Brian M.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Cc of noise in freezer Found ice build up around fan Steamed out ice OP TEST OK
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replace motor fan opt test ok
Paul P.
WASHER MAYTAG MVWC425BW0 "Tested washer, found F0E5 code for off balance. Leveled washer, ran through spin and diagnostic, washer is working properly now. Did not set down mitigation mat, washer is in basement near floor drain."
Arthur V.
RANGE ELE WHIRLPOOL WFE505W0HS0 Replaced gasket on oven door. Op test good
Arthur V.
REFRIGERATOR FRIGIDAIRE FGHC2355PF7 Found fill cup partially blocked with a chunk of ice which caused the water to leak inside and on top of evap fan. Cleared out ice and reinstalled. Op test good
Robert A.
DRYER WHIRLPOOL GGW9250PW2 "Installed light bulb, op test ok"
Robert A.
WASHER MAYTAG MVWB865GW0 "Installed adj, op test ok"
Corina B.
RANGE GAS KITCHENAID KGRS505XSS02 CC that the bottom oven does not work. Checked the amps to the igniter.88 amp. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER 5299) from stock
Paul P.
WASHER WHIRLPOOL WTW4915EW1 "Confirmed appointment with customer. Tested washer, found errors for lid lock, shifter fault, and long fill/no fill. Ran calibration, made sure washer is balanced. After calibration and balancing, no trouble codes. Ran rinse/spin/drain, washer now working properly. Did not set down mitigation mat, washer is in basement near floor drain."
Jeff M.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed new part unit op tested good
Jeff M.
DRYER WHIRLPOOL GEW9250PW0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
REFRIGERATOR WHIRLPOOL KRSC503EBS01 Installed new part unit op tested good
Jeff M.
DISHWASHER AMANA ADB1400AGW0 Installed new part unit op tested good
Jeff M.
WALL OVEN COMBO ELECTROLUX EW30EW65GS2 "I installed new part the units display turned on. F15 was in the display “ui check failed” the unit needs a display.; ordrng 1 318280430 (control panel assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed new part unit op tested good
David R.
WASHER WHIRLPOOL WFW97HEDU0 Customer had questions about water being left over in dispenser. Advised this is normal. All other functions of washing machine working fine. Op test ok.
Paul P.
DRYER MAYTAG MEDC465HW0 "Checked shipped parts. Installed timer and control. Tested input from sensor to board and timer, working properly now. Technician took core for processing."
Paul P.
RANGE JENN-AIR JES9750BAW "Checked board, had no input for downdraft. Checked downdraft vent, no downdraft blower assembly had been installed on original install. Informed customer this is an installation issue. Office please contact manger for service charge."
Jeff M.
MICROWAVE GE JVM3160DF3WW The unit turns on functions properly as soon as you try to heat. The machine will trip the breaker as soon as power gets the high side the breaker trips transformer and capacitor are damaged. Ge Techline usually always recommend replacing all 4 high side components; ordrng 1 WB20X10067 (h.v.transformer) and 1 WB27X10849 (hvdiode) and 1 WB27X11211 (magnetron) and 1 WB27X11214 (h.v.capacitor)
Arthur V.
REFRIGERATOR FRIGIDAIRE FRT17G4BW0 "Replaced shelf parts. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DRYER WHIRLPOOL NED4655EW1 Found issue is with customer power. After unit started and ran I stopped it and it would not restart.. putting my meter leads across hot wire and neutral wire getting 116.volts. When i attempt to start it it drops to 20 volts. Advised customer he needs a electrician to provide correct power to unit
Paul P.
M/W CONVECTION WHIRLPOOL WMH31017HS2 "Installed filter board and main control. Main control working, still not heating. Capacitor, diode and transformer all test good. Spoke to tech line, file #7723465708"
Arthur V.
WASHER WHIRLPOOL WFW9600TA00 Replaced flowmeter. Op test good. Started a normal wash cycle and u it started and filled without error. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Paul P.
DISHWASHER/B-IN WHIRLPOOL KUDM25SHBL1 "Checked in part shipped. Installed control and tested dishwasher. Dishwasher user interface still not working. Tested power through door switch and at control, has power. Office to order another user interface.; ordrng 1 WP9744106 (panel-cntl)"
Gabriel P.
REFRIGERATOR KITCHENAID KRSC503ESS00 Found unit only cooling Rf section. Found large ice ball in the suction line. Defrosted line and ran test 4 valve checks good. Reset power. Unit started to cool freezer section. Good frost pattern on evap. Advised customer to allow 24 hrs for normal cooling to resume.
Macaulay G.
WASHER MAYTAG MHW8200FW0 "Replaced soap dispenser. Tested ok. Still not running through Affresh cycle correctly. It fills with cold water and immediately drains. There are no excessive suds. Spoke with Sterling from Whirlpool tech line, he advised to check all pressure hose and drain components for obstruction or damage. All tested ok. Called whirlpool tech line again after this did not help issue. They advised to run a cold water rinse cycle to get rid of excess suds and soap residue. No suds formed during rinse cycle. Ran Affresh cycle again but nothing changed. Office to order expansion board, pressure switch, and ACU again.; ordrng 1 W10864049 (cntrl-elec) and 1 W11201292 (CONTROL) and 1 WPW10448876 (switch-wl)"
Arthur V.
RANGE MAYTAG MER5775RAS "Found bake element open and needs replaced ; ordrng 1 WPW10276482 (elmnt-bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DRYER MAYTAG MEDB765FW0 "Replace outlet grill,opt test ok"
David R.
REFRIGERATOR MAYTAG MBF2258FEZ01 Arrived and found ice in icemaker. Made sure all wires were plugged in. Steamed out water line. Watched icemaker cycle and release ice and also watched it call for water. Op test ok.
Corina B.
DISHWASHER WHIRLPOOL WDF560SAFM2 "CC that the heater is not working. Ran diag f7e1 no heat. Ran calibration, turned heater back on. Advised cust to run the hot water in the sink before starting the dishwasher. Raised the drain hose above the kitchen sink. Unit is not secured, advised cust to secure the unit to not twist the body from opening and closing the door. Optest ok"
Corina B.
REFRIGERATOR MAYTAG MSF25D4MDH02 Replaced the housing. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Gabriel P.
RANGE WHIRLPOOL WFG770H0FZ0 Range was drop in store sparking module is bad ignator keeps sparking non stop it light gas valve but won’t stop igniting check for any loose connection but all connections are good ordering sparking module took pictures of pop ; ordrng 1 WPW10511278 (module-spk)
Gabriel P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found unit is filling. Wash motor is not spraying. Motor has power. Needs sump assy replaced. Dust requesting last call of the day please. ; ordrng 1 W10917114 (pump&motor)
Corina B.
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced the harness and control. Brought core back for return. steamed ff evap out. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Gabriel P.
DISHWASHER MAYTAG MDB7749SBM3 Found board shorted ordering CNTRL panel ; ordrng 1 W10811169 (panel-cntl)
Corina B.
DISHWASHER MAYTAG MDB8979SFZ2 Replaced the control panel. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
REFRIGERATOR MAYTAG MFI2569YEM0 "CC that the unit is not making any ice or dispensing the ice or water. Cust used a hair dryer on the icemaker and melted the door flap and the cover of the auger motor for the bin. Cycled ice maker, cycled properly. Will need a new control, the door flap and the cover to the motor. The control is no longer available."
David R.
OTR MICROWAVE WHIRLPOOL WMH31017AB0 Replaced harness. Tested out. Op test ok.
David R.
DRYER ELE MAYTAG MEDC215EW1 "Customer says runs for about 5-10 mins and then shuts off. Unit is heating, no blockage of air flow, unit is cycling heat on and off. Then will shut off on its own and will take a couple minutes before it starts back up. Checked power, wall reading 305 AC where it should be 240AC. Needs electrician."
David R.
FREEZER UPRIGHT WHIRLPOOL WZF34X16DW Not here. Clerk said they canceled service on unit.
Corey L.
REFRIGERATOR GE PFSS5NJWASS "Cleared ice from bottom of frz and evap pan, cleared sawdust clogged in drain tube, op test good"
David R.
DISHWASHER GE GDT720SSF2SS Arrived and found cable assembly that hooks to hinge is broken/missing a piece. Missing bracket that mounts to top of unit to keep it in place. User interface console broke on left side and is tapped down. Customer only wants cable and bracket.Office to call and talk to customer about payment.; ordrng 1 WD01X10569 (cable asm 4.35) and 1 WD01X10598 (bracket countertop 1.58)
Corey L.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed new door, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Customer called her plumber friend and he said if it was making ice before the line is not pinched, removed copper line from valve, getting no water to the fridge, double checked piercing valve in basement was still open, valve is open but no water, advised customer to have a plumber replace the self piercing line if there is water to the unit and your still not making ice call us, advised customer that if another call is made about no ice and there is no water to the unit still, warranty will not cover and there will be a service charge"
Corey L.
DISHWASHER FRIGIDAIRE FFBD2406NB7B "Installed spray arm, op test good"
David R.
WASHER MAYTAG MFW9800TQ0 "Customer complaint that some clothes are getting wetter than other. Rust spot on kick plate. Customer said she can periodically see drips of water running from basket down the middle causing the rust. Door sagging a little, hinge not available bellow could be causing leaking. Ran cycle, water level normal and water pressure sensor checks good. Quoted customer on water level sensor and bellow if further concerns. Customer paid SVC.**** Do not order parts; ordrng 1 WP8182119 (bellow 134.89) and 1 WPW10514214 (switch-wl 70.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
REFRIGERATOR WHIRLPOOL GI6FARXXQ06 Drain grommet was clogged. Replaced with p trap drain from truck stock. Labor and service covered under Special Project S38253. All tested ok.; used 1 W10619951 (TUBE-DRAIN) from stock
Corey L.
DRYER WHIRLPOOL WGD4815EW2 "Found pop through entitlement, customer complaint drawer not tumbling, confirmed motor just humming drum not turning, rotated drum by hand, started cycle, drum now spinning, stop and started cycle several more times, op test good"
Macaulay G.
WASHER WHIRLPOOL WTW6600SW2 "Replaced control, wash plate, and rps kit. All tested ok."
Corey L.
DISHWASHER WHIRLPOOL WDT750SAHV0 "Installed new parts, maintenance guy not here, called him, said to unplug unit and he will be there Monday to install the ground to the unit before using, op test good"
Brian M.
REFRIGERATOR KITCHENAID KSCS25FVMS02 Helped DH move fridge See dh pvr for details
Brian M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Cc something stuck to top of fridge doorsFound excessive silicone sealer had oozed out of top door trim plasticAnd heavy grease stain on rh door Cleaned up grease spot on door with cleaner, trimmed and blended silicone sealer to customer satisfaction Wife sending pop, adding picture to pvr when received"
Brian M.
BUILT IN OVEN KITCHENAID KEMC377KWH02 Installed upper blower Noise continued Removed back cover found a lower blower making noise took apart blower and cleaned and lubed it Ran test cycle noise became more quite Customer are satisfied at this time OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Macaulay G.
REFRIGERATOR MAYTAG MFI2269FRZ02 Ice maker is not advancing. Ice maker has power. Office to order ice maker. ; ordrng 1 WPW10300024 (icemaker)
Brian M.
WASHER WHIRLPOOL LSQ7533J01 "Cc pounding in unit while spinningFound multiple failed/rusted parts in suspension and base componentsSprings, brackets and base need replaced, recommend tub as wellCustomer is not going to repair"
Dan H.
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Installed new smart valve, op test good"
Robert A.
WASHER WHIRLPOOL WTW4816FW2 "Found no response from ui, no heart beat, found loose powe r connection, reset, ran diognostics, no codes, watched cycle, good, op test ok"
Dan H.
DISHWASHER KITCHENAID KUDS30IXSS7 "Customer complaint of excessive water, ran diagnostics found 10-1(dispenser electrical problem), 2-1(stuck key), and 6-6( cold water) error codes, found upper rack adjusters broken, unit started test cycle, unit is leaking passed door seal, unit completed test cycle, unit needs new door seal and adjusters , installed new adjusters and door seal( from surplus), op test good ; used 1 W10300924 (SEAL 59.06), and 1 W10712394 (ADJUSTER (SET OF 2) 34.70) from stock"
Dan H.
REFRIGERATOR KITCHENAID KRFC300EWH01 "Installed new valve, op test good"
Brian M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc of unit dented Found fridge door with multiple dents and scratches Needs a fridge door ; ordrng 1 LW10599404 (dor-fip)
Robert A.
WASHER WHIRLPOOL WTW8040DW4 "Ran unit, making a squeeking noise, tightened statot, clutch and rotor, ran again, good, ran diognostic cycle, no codes, ran test 51, all passed, started normal wash again, op test ok"
Robert A.
OTR MICROWAVE WHIRLPOOL KMHS120ESS4 "Insralled control and light bulb, op test ok"
Robert A.
DRYER GE GTDX180GD1WW "cc wont run, Found gfi tripped, reset unit running and heating, op test ok"
Dan H.
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer complaint that unit only runs the 1 hour cycle, started normal wash cycle, unit filled and began washing, cancelled and repeated with same results, cancelled, started heavy wash cycle, unit filled, wash motor did not start, found intermittent power to motor, unit needs new control; ordrng 1 W10906426 (cntrl-elec)"
Robert A.
STACK W/D GENERAL ELEC GTUP270EM5WW "Installed speed sensor, ran drain and spin, good, ran normal wash, good, op test ok"
Robert A.
DRYER MAYTAG MEDC215EW1 "Found cycling t stat not allowing power through, need t stat; ordrng 1 WP3387134 (T STAT CYCLE)"
Brian M.
DRYER MAYTAG MEDB765FW0 Installed board and console OP TEST OK
Robert A.
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 "Found holders for handles missing, plugged in unit, no odd noise heardCust to installOfr 1606002493; ordrng 4 WPW10661886 (SCREW, SET, HANDLE)s"