Local Reviews
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Dan H.
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is not agitating, found wash plate stripped, unit needs new wash plate; ordrng 1 W10902814 (washplate 105.99), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
RANGE KITCHENAID KFGD500ESS04 "Tested range top, found burner cap out of place on left side. Upper oven bake operations tested, ignitor had loose connector. Re connected ignitor, oven now operating properly."
Paul P.
RANGE JENN-AIR JJW2430DS00 "Installed control and console. Entered programming, and calibration. Oven now operating properly."
Macaulay G.
RANGE JENN-AIR JER8785QAS Replaced thermostat. All tested ok.
Jason N.
REFRIGERATOR KITCHENAID KSBS25IVBL00 "Installed listed inverter and cab roller. Op test no good on invert board. Condensor fan and evap fan randomly turning on and off. Called WP techline. Known issue with unit. Evap fan needs replaced as well as updated control board. Customer to owe balance upon return.; ordrng 1 W10822580 (motor-evap11527) and 1 W10823804 (cntrl-elec34151), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR KITCHENAID KRFF507ESS01 Reclaimed refrigerant. Installed new dye drier. Pulled unit into 30 inch vacuum for 15 minutes and held vacuum for additional 15 minutes. Charged with 5.5 ounces of R134a. All tested ok.
David R.
WASHER MAYTAG MVWC565FW0 "Replaced drain pump and control, leveled feet. Calibrated. Tested. Op test ok."
Paul P.
REFRIGERATOR KITCHENAID KSC24C8EYY04 "Tested refrigerator in diagnostic to step 5 to check FZ, refrigerator had been depowered for 2 days, and had just been powered up before technician arrived. No frost pattern on FZ coil. Office to order dye filter, and scheduling for refrigeration technician for follow up appointment."
Brian M.
WASHER MAYTAG MVWB835DW4 Cc unit will not power on or work Found wire terminal bent Straightened plug out Ran auto test and calibration OP TEST OK
Brian M.
WASHER MAYTAG MVWX600BW0 Cc unit will not fill Ran auto test unit filled just fine but basket will not spin Found unit to have debris in actuator hole Cleaned debris out Ran auto test and calibration OP TEST OK
Brian M.
MICROWAVE KITCHENAID KHMS2050SBL Cc that screen keeps changing on its own Found unit to switch screens with no buttons being pressed Ran user interface test and found no errors I’m to believe that control and using board are having a miss communication error but not throwing any code Will needs user interface and control board Customer does not want to repair at this time Cust paid svc
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM0 "Installed new drain hose, op test good"
Gabriel P.
STACK W/D WHIRLPOOL WET3300SQ2 "Valve is bad getting 120 v cold water trickling intermittently; ordrng 1 WP3979345 (valve 86.24), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR WHIRLPOOL ARB8057CW "Installed new thermostat , op test good"
Dan H.
DISHWASHER KITCHENAID KDTE104ESS1 "Installed new sump assembly and control , op test good"
Jason N.
DRYER WHIRLPOOL WED7500GC0 Installed listed feet. Op test good.
Corina B.
WASHER GE GUD27ESSJ1WW CC that the unit is not draining. When starting a drain and spin the drain pump turns on. The shifter engages the runs for 10 seconds. Turns off. Checked the shifter and the basket engages. Will need a Speed sensor. ; ordrng 1 WL49X20360 (kit sensor speed)
Jason N.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit status light flashing red, then unit not turning on and burning smellRan diagnostics, no codes stored, ran diagnostics complete cycle, no codes at end. Slight smell of “hot surface”. Heater element looks to have had debris on it. Started wash cycle. Normal operation, could not find any issues with unit. Advised customer they may have had debris on heater element, customer said they never use heat dry?"
David R.
WASHER WHIRLPOOL WTW7000DW3 Replaced console and control. Tested. Op test ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 CC that there is water leaking. Found the water leaking at the valve inside the ff. The cover to the water valve tabs are broken. Office to order parts. ; ordrng 1 67006329 (cover- wat) and 1 WPW10349187 (valve)
Joe O.
DRYER MAYTAG MGDB765FW0 Cc: touch panel not taking selectionFound no stored codesRan keypad test all buttons functioningRan test cycleFound unit to be getting proper powerGetting good heat and venting is clearUnit functioning as designedOp test ok
Macaulay G.
DRYER WHIRLPOOL WGD9400SB0 Replaced door latch and hinge. Tested ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jason N.
WASHER MAYTAG MVWX655DW0 "Installed listed gearcase parts, ran auto test and calibration. Op test good."
Macaulay G.
DRYER WHIRLPOOL WED7500GW0 Replaced heating element. All tested ok.
Paul P.
WASHER MAYTAG MVWB835DW3 "Tested washer, F6E2 code. In diagnostic, not passing encoder test, tested control, is reading 5vdc, but not proper outgoing voltage to motor circuit. Office to order console, and control.; ordrng 1 W11112656 (console) and 1 W11170706 (CONTROL)"
Corina B.
REFRIGERATOR KITCHENAID KRFF507ESS01 See DR report.
Jeff M.
REFRIGERATOR GE PFCS1NJWASS "The water line in the rear is split est only the unit is older they buy new; ordrng 1 WP2300868 (JOHN GUESS FITTING ) and 1 WP67187-11 (5/16 WATER LINE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced the ice maker, valve and water line. Optest ok."
Gabriel P.
DRYER WHIRLPOOL WED4815EW1 Unit is only getting 120 v explain customer to get and electrician or fix outlet him self I ohm out heating element and all in the back they all good pass also found pop on sb web
Dan H.
WASHER MAYTAG MVWC555DW0 "Customer complaint that unit is not spinning clothes out, ran diagnostics found f7e1(basket speed fault) and f0e5(off balance ) error codes, found hub broken again, unit needs new hub and gearcase; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)"
Dan H.
WASHER MAYTAG MVWC565FW1 "Installed new control, op test good"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Found evaporator on fresh food section frost up with ice steam and replace thermister from truck stock I threw the paper away forgot to write the part number down but thermister I replace is plastic has aluminum tape and a sip tie ; used 1 W10902214 (THERMISTOR) from stock
Corina B.
WASHER MAYTAG MHW4000BW1 "Replaced the door lock. Ran a calibration. Started a drain and spin. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER MAYTAG MGDB835DW3 "CC that the clothes are coming out damp. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked outside vent, fair. Advised cust with the foil vent is having a wind tunnel where the heat can not escape properly causing the clothes to come out damp. Checked the heat at the vent high 205* medium heat 170* low 143* air only, good. Optest ok."
Corina B.
DRYER MAYTAG PYE2300AYW "CC that the dryer does not turn on. Checked the voltage to the terminal block, good. Found the thermal fuse is open. When turning the timer just spins does not click. Will need a new fuse and timer. Customer does not want to repair"
Corina B.
REFRIGERATOR KITCHENAID GC5THEXNS00 CC that there is no ice. Found the fill tube is frozen. Steamed the fill valve. Found the ice maker gear is seized. Cust has a copper line and a inline valve. Will need a new ice maker.
Jason N.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed listed mullion rail. Op test good.
Joe O.
RANGE KITCHENAID KEBC147KBL06 Cc: wall oven locked shutFound unit locked and would not unlockUnlocked with coat hangerFound error code f5e1 for self clean lock stuck lockedFollowed instructions from tech sheet to test lock and switchesFound lock and switches good needs control boardControl board showing no longer availableSaving as estimateTo contact customer if part can be found
Gabriel P.
DISHWASHER GE GDT655SMJ2ES "Replace element and updated module,opt test ok"
Jeff M.
OTR MICROWAVE WHIRLPOOL WMH76719CE3 Installed new part unit op tested good
Brian M.
RANGE WHIRLPOOL KEBS107SBL04 Cc that unit does not reach preheat temps Found unit to be displaying temps of 45-50 degrees higher than what average temps are. Also finding broil not shutting off during bake Ran another test bake up to 350 unit gets stuck at 347Cancel bake and run it up to 400 temps just kept rising and did not shut off Found temp sensor a little out of spec Needs appliance manager and temp sensor
Corina B.
REFRIGERATOR AMANA ASI2175GRS01 CC that there is water leaking from the lt bottom. Found the water line to the water was not seated properly. Reseated the water line. Optest ok. Cust has a dent of the ff door. The store is going to call her about the door.
Gabriel P.
WASHER MAYTAG MVWB855DC3 "Replace parts listed,and took core with me for return,opt test ok"
Paul P.
DISHWASHER WHIRLPOOL MDB4949SDZ0 "Installed control and panel. Ran standard and diagnostic tests, dishwasher is operating properly. Set down mitigation mat."
Paul P.
DISHWASHER MAYTAG MDB8969SDM0 "Found track bearings had jammed up, replaced left and right side track rails. Dishwasher now operating properly."
Corey L.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Installed trim, op test good"
Corey L.
REFRIGERATOR MAYTAG MFI2568AES "Replaced ice bin chute seal, seal now meets ice bin to make proper seal, op test good"
Jeff M.
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Customer showed me a video of the fridge making a clicking sound sounds like the fan was rubbing against something. I took everything apart could not find an issue put it back together turnEd it on. could not replicate in this issue unit op tested good
Jeff M.
DISHWASHER KITCHENAID KDTE334DSS1 Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL KRFC300EBS Installed new part unit op tested good
Joe O.
DISHWASHER KITCHENAID KDTM354ESS1 Installed sump assemblyRan test cycleOp test ok
Gabriel P.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Parts order was wrong re scheduling customer ordering left track for top shelf and installing gasket when i have all parts customer will push for first of April cause he will not be home next week ; ordrng 1 W10653357 (track LEFT )
Paul P.
DISHWASHER MAYTAG MDB4949SDZ0 "Tested dishwasher, drain and electrical proper connections.; not advancing in regular cycles, in diagnostic F8E2 drain motor, F8E3 drain operations, and F1E2 control circuit software. Pump motor running above 60 ohms. Office to order control and pump assembly.; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10591570 (pump&motor)"
Paul P.
DRYER MAYTAG MGDX655DW2 "Installed drum and rebuild kit. Ran dryer on high and medium temperatures to cool down, now operating properly."
Paul P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Tested ice maker, not starting or filling. Replaced ice maker, starting up and filling properly. Set down mitigation mat.; used 1 4317943 (ICEMAKER) from stock"
Joe O.
REFRIGERATOR AMANA ABB1924BRM00 Cc: dent in rear panel rubbing copper lineFound what looks to be damage from shipping damage on rear of refrigeratorThe panel was rubbing the copper line for refrigerationRemoved rear panel and straightened panel too keep from copper lineOp test ok
Joe O.
DRYER AMANA NED4600YQ1 Cc: unit not startingFound unit receiving proper power Checked thermal fuse was openReplaced thermal fuseOp test ok; used 1 WP3392519 (THERMAL FUSE1540) from stock
Joe O.
WALL OVEN WHIRLPOOL WOD93EC0AS01 Cc: oven locked up after a self cleanPulled ui off and checked thermal fuseThermal fuse was openReplaced thermal fuseOp rest ok; used 1 WPW10545255 (FUSE-THRML2286) from stock
Jeff M.
WASHER MAYTAG MVWB765FW3 The water valves aren’t closings completely. The water valves need replaced. I visually seen it leaking ; ordrng 1 W11172234 (WATER VALVES)
Joe O.
WASHER MAYTAG MHW6630HC0 Cc: unit won’t start states it never turned onFound light on control board to be flashingCalled whirlpoolFound proper power to uiRecommended to replace control and find what is shorting out unitFound pressure sensor to be causing the short to controlNeeds control and pressure sensorCould not get sr number systems down at whirlpoolCustomer would like product exchange does not want to repair today
Jason N.
DISHWASHER WHIRLPOOL WDT920SADE2 "Installed listed sump assembly. Ran wash test, checked for leaks. Op test good"
Joe O.
DRYER MAYTAG MEDX655DW1 Cc: start button not workingFound start button fell out of it locationRepositioned start buttonRan testOp test ok
Jeff M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Compressor is pulling .3 A I can see where all the Freon leaked out I took a picture of the compressor connecting to the condenser. The unit needs a new compressor ; ordrng 1 WPW10507886 (COMPRESSOR )
Joe O.
DISHWASHER KITCHENAID KDTM404EBS3 Cc: squeaking during wash cyclePulled kick panelFound sump is squeaking when cycling during washNeeds new sump assembly ; ordrng 1 W10861526 (SUMP ASSEMBLY)
Jason N.
REFRIGERATOR WHIRLPOOL ED2FHEXMQ00 "Cc unit not coolingFound temps in freezer and ff at room temperature. Compressor not running, no frost pattern. Tested start device, start device open. Replaced using truck stock. Compressor running, frost pattern returning. Advised customer to wait 24-48 hours for unit to fully return to normal temps.; used 1 8201786 (STARTER) from stock"
Joe O.
WASHER MAYTAG MVWB750YW0 Cc: leaking and noise durning spin cycleFound bearing to be loud in a hand spinAlso found unit to be leaking into statorNeeds stator and bearing; ordrng 1 W10435302 (BEARING10551) and 1 WPW10419333 (STATOR)
Brian M.
WASHER MAYTAG MHWC7500YW0 Cc of unit not spinning out still Error of f23 pressure switch Removed switch checked contacts Ran auto test OP TEST OK Ran rapid wash 34 min and unit is spinning out at this time Customer is aware that the pressure switch is no longer available If issue persists
Jason N.
REFRIGERATOR MAYTAG MRT519SZDH00 "Cc freezer not staying coolChecked temps in freezer, read 15 degrees, read temp in ff, read 45 degrees. Pulled evap cover off, found uv dye on evap and ice ball on cap tube joint. Unit has leak. unit needs sealed system. Customer not repairing at this time. Estimate only."
Brian M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc of no upper lights and freezer light Disconnected power for 3 min plugged back in no change Disconnected freezer light and reconnected it Unit lights turned back on OP TEST OK
Brian M.
WASHER MAYTAG MVWX655DW1 Installed control ran auto test and calibration OP TEST OK
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "CC that the unit is still leaking. Checked water line, good. The water valve is good. The drain pan is good. Cycled the water from the dispenser. Can not duplicate the problem. Optest ok called customer back no water leaking."
Jason N.
RANGE WHIRLPOOL WFG540H0ES "Cc door oven top coming apart and burner knob brokeTop vent trim piece cracked, unit needs vent trim and handle. Unit also needs burner knob; ordrng 1 W10294855 (trim-vent) and 1 W10766544 (knob) and 2 WPW10317886 (screw)s and 1 WPW10618239 (hndle-door)"
Jason N.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc unit powers off, no lights and does not coolCustomer unplugs unit and can get it come back onUnit running upon arrival. Based on prior experience with these units, symptoms described points to deli board needing replaced.; ordrng 1 WPW10769076 (cntrl-elec)"
David R.
WASHER MAYTAG MHW6000XW2 "Replaced controls, hinge and caps. Tested. Op test ok. Advised customer to look up daily maintenance of front load washer."
Jason N.
WASHER ESTATE TAWB600JQ0 "Cc unit does not spin or drainRan test cycle on unit, spin cycle does not work. Bypass lid switch, unit drains and spins. Unit needs lid switch.; ordrng 1 3949247V (switch-plg), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WFW9151YW00 "CC that f5 comes on the screen. Ran diag f9e1 long drain, lf NO WATER DETECTED ENTERING WASHER OR PRESSURE SWITCH TRIP NOT DETECTED. Checked the pressure hose, clear. No kinks in the hoses. Found a lot of suds in a rinse and spin cycle. Found the hot and cold lines reversed. Cleaned drain pump out. Advised cust to use 1-2 tablespoons of he detergent. Optest ok"
David R.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced ice maker and shut off arm. Tested, called for water. Op test ok."
Corina B.
DRYER KENMORE 110.848362 Replaced the element and vacuumed out the dryer. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
REFRIGERATOR MAYTAG MFX2676FRZ00 Cust showed pop Cc of lights in freezer and upper fridge out Removed freezer light and reconnected it Lights did not returned Moved fridge light to freezer and lights returned Needs led replaced Customer wants to pop in place ; ordrng 1 W11126053 (module)
Corina B.
DRYER WHIRLPOOL WGD75HEFW "Cust showed pop, sent pic. CC that there is a vibrating noise. Found there was lint around the blower wheel. Advised cust to clean lint screen after every use. Optest ok."
Brian M.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Cc of no ice Found error of e2 can not find home position Ran test 59 unit will not rotate Ice maker getting power Needs ice maker ; ordrng 1 WPW10764668 (ice maker)
Brian M.
WASHER WHIRLPOOL WTW5000DW2 Cc unit will not power up Found unit not powering on Getting 120v no green indicator light on Needs control board replaced ; ordrng 1 W11116590 (cntrl-elec)
Corina B.
WASHER MAYTAG MVWC415EW2 CC that there is a grinding noise in a spin. Ran a drain and spin. Found the shield rubbing on the cam. Adjusted the shield. Ran a drain and spin with towels. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW5000DW1 "CC that there is a grinding noise in a spin. Checked underneath no oil, the belt is good. Cam is tight. Ran a rinse and spin with towels. Could not duplicate the problem. Optest ok. ."
Corina B.
WASHER WHIRLPOOL NTW4516FW1 "CC that the unit will not agitate. Found the power cord is broken. F7E5 – SHIFTER FAULT, F7E1 – BASKET SPEED FAULT. Checked the capacitor no deflection. Will need a new cord, capacitor and motor. Office to order parts. Cust is sending the pop to office; ordrng 1 W10850133 (cord-power) and 1 W10890624 (motor-drve) and 1 W11158830 (CAPACITOR )"
Corey L.
DRYER GE GUD24ESSJWW "Customer complaint dryer would not start, customer pressed start button to demonstrate and dryer started, started and stopped different cycles several times, unit is operating as designed"
Corey L.
DRYER MAYTAG MED8200FC1 "Customer complaint on any cycle every time no matter load size after only a few minutes the time jumps down to 7 minutes then shuts off and turns on plus puts water spots on clothes, customer started rapid dry cycle and we waited 12 minutes until it reached 7 minutes remaining, wrinkle control and steam feature is not selected, unable to duplicate the problem, ran diagnostics no codes, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, unit is operating as designed"
David R.
RANGE WHIRLPOOL WFE505W0HS1 "Top left side of outer glass not sticking to retainer insulation, coming apart. Tried pushing back on but will not stay. Ordering get outer door glass, retainer and nameplate.; ordrng 1 9761505 (retainer) and 1 W11178521 (NAMEPLATE ) and 1 W11219379 (OUTER GLASS)"
Corey L.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Installed wire harness and evap cover, advised customer to allow 48 hours for temps to settle, note: unit will take several months per job history to show if the problem returns"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Installed latch, calibrated, op test good"
David R.
WASHER MAYTAG MVWX655DW0 "F7E1 basket speed fault, F7E7 motor not reaching RPM. Agitation mode is working but basket is not spinning. No friction in between basket, basket can move freely. All wires correct. Found that you can turn the wasplate freely. Grinding noise. Ordering motor, cap, gearcase, washplate, hub kit.*****Go to side door.; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 W11158831 (CAP) and 1 W11283592 (MOTOR)"
Corey L.
REFRIGERATOR FRIGIDAIRE FFHS2611LBNA "Installed new parts, op test good, evap has good frost pattern, advised customer to allow 24-48 hours for temps to settle"
Brian M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Hit breaker For fridge Replaced ice maker Ran test 56 OP TEST OK
Corina B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "CC that the bottom ice maker is not working. Cycled ice maker, cycled. No water went into the ice maker. Checked the valve has 120 volts. Will need a new valve and the heater. Office to order parts. ; ordrng 1 W11129435 (valve) and 1 W11238340 (FILL TUBE)"
Dan H.
REFRIGERATOR KITCHENAID KBSN608ESS01 See cL pvr
Dan H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed new water filter housing, op test good"
Dan H.
WASHER WHIRLPOOL WTW4950XW3 "Customer complaint that unit is not spinning, ran diagnostics found f7e6(motor fault) f7e5(shifter fault) f5e1( lid switch fault) f5e2( lid lock fault) error codes, ran manual test cycle, lid locks and unlocks, unit shifts from agitate to spin and back, ran drain and spin cycle, shifter would not shift to spin, installed new shifter , op test good"
Corina B.
DRYER AMANA NED4655EW1 "CC that the timer stays on at 20 minutes. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Turned on dryer at let it run for 15 minutes, stayed at 10 minutes and stayed. Will need a new timer. Office to order part. ; ordrng 1 W10857612 (timer)"
Dan H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint that unit is leaking, found leak at compression fitting in supply line, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line, self piercing valve should be replaced, no leaks found in unit, unit is operating as designed"
Dan H.
REFRIGERATOR KITCHENAID KSSS48MHX00 "Customer complaint that fresh food section door pops open when freezer section door is closed, door seals are in good condition, door closer spring is likely worn out, part is no longer available , unit cannot be repaired"
Dan H.
WASHER WHIRLPOOL WTW8000DW5 "Customer complaint that unit is not filling up with enough water, start normal wash cycle, unit filled to normal water level, unit is operating as designed"
Dan H.
DISHWASHER WHIRLPOOL WDT710PAYM6 "Customer complaint that unit is leaking, door seal looks new, started normal wash cycle, no leaks found, unit is operating as designed"
Dan H.
DISHWASHER WHIRLPOOL WDT780SAEM2 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
Dan H.
REFRIGERATOR MAYTAG MFX2676FRZ "Installed new control and led ,op test good"
Gabriel P.
DRYER WHIRLPOOL WED5300VW0 "Check temp coming out of dryer 173 degrees dryer is heating properly,check vent out side and it was clogg with lints also show customer that was clog and explain him the causes of long dry time"
David R.
WASHER GE GTWN8250D0WS "Mechanical friction. Can move tub by hand but will bind up. Ordering gearcase, nut, impeller and insert.; ordrng 1 WH01X10676 (insert impeller) and 1 WH02X10363 (nut hub) and 1 WH38X21094 (GEARCASE) and 1 WH43X25444 (impeller)"
David R.
DISHWASHER WHIRLPOOL WDF540PADM3 "Error code 6-1/6-2 fill valve. Cc water is leaking from somewhere underneath. Can not tell at this point, washer is not filling with any water will order out fill valve. ; ordrng 1 W10872255 (valve)"
Gabriel P.
WASHER MAYTAG MVWB765FW2 "Found error code f0e3 overload Fault is displayed when the main control detects a load size that exceeds the washer’s capacity OR basket cannot be turned. This may signify: • Load size exceeds washer capacity. Remove excess laundry, then and f8e1 long fill Fault is displayed when the water level does not change for a period of time OR water is present but the control does not detect the water level changing.delete codes reboot computer ran calibration then auto test explain customer there overloading machine and that 8 bath a towel is exceed max of full load also ran led button test pass,opt test ok"
Jason N.
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 "Installed listed control board. Tested hood light selection button, function is normal. Tested unit for heat, op test good."
Jeff M.
RANGE WHIRLPOOL WFG525S0HZ1 Installed new part unit op tested good
Corina B.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Cust showed pop, sent pic. CC that there is a loud noise every 20 min. Ran diag for the damper motor from surplus stock. Damper is making a noise. Optest ok; used 1 WPW10594329 (CONTROL ) from stock"
Jeff M.
DRYER MAYTAG MEDC200XW1 Belt popped off reinstalled the belt op tested good
Dan H.
RANGE AMANA AGR5330BAS3 "Customer complaint that oven bottom is warped, bottom of oven is very badly warped , door seal is torn, unit needs new door seal and oven bottom ; ordrng 1 W11098799 (bottm-oven) and 1 WPW10535778 (gaskt-door)"
David R.
WASHER MAYTAG MVWB855DC3 F9E1 drain system problem. Replaced drain pump from t/s. Tested. Op test ok.; used 1 W10876600 (PUMP-WATER) from stock
Jason N.
DRYER MAYTAG MEDB765FW0 "Cc unit not turning or heatingCustomer showed popFound unit door switch non functioning, drum light on all the time.Switch arm broken off, replaced using truck stock. Op test good; used 1 WP3406107 (SWITCH) from stock"
Gabriel P.
DRYER MAYTAG MEDX655DW1 "Heating element not turning on,check for continuity is good they high limit thermal fuse good check thermostat fuse open check all four leads open ordering took pictures of pop ; ordrng 1 WP8318268 (thrmst-fix)"
Gabriel P.
DRYER AMANA NED4655EW1 "Found thermal fuse open replace from truck stock,opt test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
Jeff M.
REFRIGERATOR FRIGIDAIRE FGTR1845QF2 Found additional issues I tested the relay fan on the main board it is supplying 120 V. The compressor fan is receiving 120 V but it is not running same with the evaporator fan it is receiving 120 V but not running. Needs both fans; ordrng 1 242018301 (motor-condenser fa) and 1 242077702 (EVAP FAN)
Jason N.
WASHER MAYTAG MVWC565FW0 "Cc unit not spinning out, wet clothesFound unit stuck in sense, canceled, ran auto test. Unit powered off after agitate, did not shift to spin. Ran manual spin, unit very noisy. Evidence of oil and water leaking through gearcase. Unit needs gearcase. ; ordrng 1 W10528947 (drive hub kit) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Corey L.
WASHER GE GUD27ESSJ0WW "Customer complaint of draining issues and shaking, found front right leveler up at max giving unit only 3 feet to balance, found drain hose with a pin hole and water squirting out, unit needs new drain hose, the part has been approved by the office to go ahead with repair, order and bill to The Vue; ordrng 1 WH41X26574 (DRAIN HOSE 39.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
RANGE GE JK3800SH2SS "F31, F34 error code. Sensor checks good. Ordering main control*****come after 3pm; ordrng 1 WB27X32624 (CONTROL 83.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
COOKTOP ELE WHIRLPOOL WFE525S0HT1 "Tested oven surface elements, left front element open, and infinite switch not sending voltage to inner element. Office to order left front element and left front infinite switch.; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF535SMHB00 Relvled the unit op tested good
Jeff M.
DRYER MAYTAG medb835dw4 I was unable to find an issue with the dryer issue was coming from the washer having off-balance overload and not spinning correctly unit tested good
Jeff M.
WASHER MAYTAG MVWB765FW1 Her gown was caught underneath the agitator. Removed the gown
Joe O.
DISHWASHER WHIRLPOOL WDT970SAHV0 Cc: not starting/not operatingCustomer states unit came soaking wet(has pics in husbands phone)Found moisture under the ui and unit not responsiveUnit has proper power to controlNeeds ui and controlCustomer wants unit replaced does not want repaired
Brian M.
DRYER MAYTAG MEDB835DW4 Cc of unit showing error AF Ran test cycle and error af showed in 3 min of run time Checked out side vent unit is blowing warm air Removed vent inside unit was blowing 171 degrees from exhaust Shortened vent hose and reinstalled Ran unit and checked temps inside drum almost 305 degrees OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Recovered refrigerant Installed drip pan and evaporated and drierPulled a 28 inch vac for 20 min let sit for 15 min Recharged with 5.5 oz of r134a frost pattern showed on test 4 in both compartments Advised to let cool for 48 hours OP TEST OK
Jason N.
WALL OVEN WHIRLPOOL GSC309PVS02 "Cc unit made noise during self clean. Customer described as high pitched whiring.Ran test bake at 350 using convection feature. Let unit cycle for 15 min. Increased temp to 475 and let cycle for 10 min. Ran convect broil at 500. No abnormal sounds from unit at this time, op test good."
Jason N.
DRYER MAYTAG MGDC215EW1 "Cc unit making load noise when running and handle looseRemoved front panel, found hard plastic debris stuck in felt ring, drum rolling over it. Removed and tested, op test good. Found handle loose on top, plastic clip broke off inside. Dissembled door, repaired handle with adhesive."
Jason N.
REFRIGERATOR WHIRLPOOL MSD2352KEW "Cc changing water filter thinks she broke somethingChecked filter head and housing, no physical damage, no filter installed.Tried installing new filter provided by customer, would not fit. Reinstalled old filter and tested dispense, op test good. Showed customer how to reset filter light. Advised customer to use Oem style filters instead of aftermarket."
Joe O.
DRYER WHIRLPOOL MEDX655DW0 Cc: squeaking and thumpingFound rollers to be wornReplaced rollers and beltOp test ok; used 1 WPW10314173XXX (USE KIT PART4392067) from stock
Joe O.
MICROWAVE WHIRLPOOL UMV1160CW6 Cc: door melted and not heating properlyTested unit for heatUnit is heating just fineDoor is melted from grease fireNeeds new door and ventCustomer does not want to repair at this time
Jason N.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ01 "Cc frost in freezer and ff not coolingChecked temps in ff, read 45 degrees, checked damper operation in diagnostics, opened and closed. Freezer has evidence of condensation in cavity, now frozen. Evap fan running normally, freezer temps at 7 degrees. Checked thermistors in diagnostic mode, all passed. Condensor coils caked with dust. Cleared dust off coils, advised customer to wait at least 24 hr. For unit to regulate temps."
Jeff M.
REFRIGERATOR MAYTAG MRT118FFFE01 "Compressor is pulling .6 A. There is no frost pattern on the evap. And no heat transfer. The unit needs a evap and filter est only; ordrng 1 W10836706 (EVAP ) and 1 W10843121 (DRYER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc unit does startFound unit stuck in drain mode, reset.Ran auto test and calibration, op test good."
Gabriel P.
WASHER GE GTW460ASJ7WW "Replace parts listed,opt test ok"
Gabriel P.
WASHER GE GTW680BSJ1WS "Replace gearcase and pulley and belt and bolt ,opt test ok"
Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 "Replace control,opt test ok taking core back with me for return"
Brian M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Installed ice maker gasket kit Ran test harvest OP TEST OK
Brian M.
DISHWASHER JENN-AIR JDB8700AWS3 Installed control sensor and fan Ran auto test no errors OP TEST OK
Gabriel P.
WASHER GE GTW680BSJ1WS "Replace gearcase and pulley and belt and bolt ,opt test ok"
Brian M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed pump Ran test cycle OP TEST OK
Corey L.
RANGE WHIRLPOOL WFE505W0HZ0 "Customer complaint of a scratch on cooktop and not sure if it’s covered, confirmed scratch and chips out of glass cooktop, cosmetics not covered W11175876"
Jason N.
WASHER MAYTAG MVWC360AW0 "Cc unit makes loud noise in spinRan auto test, agitation noisy, loud bearing noise when spinning. Unit needs gearcase; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase) and 1 WPW10553968 (washplate)"
Corey L.
WASHER WHIRLPOOL WTW4850XQ3 "Customer complaint washer won’t work the lid lock flashed for 6 hours, breaker to outlet was turned off, customer turned breaker on unit is in standby, customer started a cycle, unit sensed and filled, ran diagnostics found f1e1 control fault, cleared code, ran service tests, unable to duplicate the problem, if problem returns unit needs main control, W10480186 left customer with quote, 438.36 due"
Jason N.
WASHER MAYTAG MVWX655DW0 "Cc unit not agitatingFound washplate loose, splines stripped. Unit needs washplate. Driveshaft splines also rounded off, needs gearcase as well.; ordrng 1 W10752187 (screw) and 1 W10775188 (washplate) and 1 W10811956 (drum assy)"
Jason N.
WASHER WHIRLPOOL WTW4950XW3 "Cc unit does not spinRan auto test, shifter not engaging. Canceled cycle and drained. Found oil underneath on belt shield. Unit needs gearcase and actuator. Wash plate loose as well, ordering washplate.; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10215115 (washplate)"
Jason N.
REFRIGERATOR KITCHENAID KSBS25IVBL00 "Cc unit turns on and offConfirmed condensor fan turning off and back on, checked for loose connections. Checked power in to inverter, stable at 123v, checked power out to condensor fan, good at 123v, voltage out is lost when condensor fan turns off. Unit needs inverter board. Compressor staying running, compressor portion of board is still functioning. Please order inverter board; ordrng 1 WPW10154805 (invrtr-box22499) and 1 WPW10199223 (roller-cab2958), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WALL OVEN WHIRLPOOL WOS97EC0HZ00 "Replaced console and control. Tested, op test ok."
David R.
DISHWASHER GE GDT695SMJ2ES "Replaced control, kit, and console cover. Tested. Op test ok."
Gabriel P.
STACK W/D WHIRLPOOL WET3300XQ0 "Cold water valve getting 126 v but not letting cold water to come out,ordering office to bill aqua ; ordrng 1 WP3979345 (valve 86.24), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint water is leaking from under fridge, customer turned on water supply to unit, no leaks, dispensed several glasses of water, found slow leak at braided hose at the swivel, braided hose is older and there is a bullet piercing valve, advised customer replace these with 1/4” copper line and a shutoff valve"
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Found ice blocking up water line, steamed out. Ice maker not cycling on its own. Replaced icemaker from t/s. Let cycle through. Op test ok.**** customer had POP on phone. Took a picture but if more info needed, contact customer.; used 1 W10884390 (ICE MAKER ASSY) from stock"
David R.
DRYER MAYTAG MED8200FW1 Cc touch pad worlds but sometimes is too sensitive and doesn’t take buttons being pressed. No error codes. All buttons are working. All indicators are working. Op test ok.
Corey L.
REFRIGERATOR FRIGIDAIRE FFHB2740PE "Customer complaint of a noise in the ice maker section, noise was not present when tech arrived, ran service test, all fans and damper spouses are normal, unable to duplicate the noise"
Corina B.
WASHER WHIRLPOOL WET3300XQ0 Replaced the lid switch. Started a normal load and a drain and spin. Optest ok. Office owe cust a refund of 8.14; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
DISHWASHER WHIRLPOOL MDC4650AWW "Replaced the door latch. Unit is a portable dishwasher, left a water mat. Optest ok."
Macaulay G.
DISHWASHER WHIRLPOOL KUDS35FXSS2 Cleared screen. All tested ok.
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ The units filter has never bin change. Unit worked fine for me and the ICEMAKER was off.
David R.
WASHER MAYTAG MVWC565FW0 "Cc not draining all the time and water still left in clothes, coming on by itself and staying on after it’s done. F0E2 over suds, F7E7 motor RPM, F9E1 long drain. Ran test cycle, did not complete because drain pump did not push out all water. Drain pump draining at a slow rate. No mechanical friction. Went into Manual test, spin and agitate are good. Unit needs to be leveled. Ordering pump, motor, cap, and control.; ordrng 1 W10876600 (drain pump) and 1 W11026785 (motor-drve) and 1 W11116594 (cntrl-elec) and 1 W11158831 (CAP)"
David R.
COOK TOP MAYTAG MGC9536DS00 "Found a little debris in middle burner orifice, cleared. Tested. Op test ok."
Dan H.
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit will not come on, confirmed, control led is not lit, control is recieving 120vac , unit needs new control; ordrng 1 W11162438 (CNTRL)"
Dan H.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Customer complaint that unit is freezing food and not dispensing water, fresh food section temperature at 41 degrees , freezer section temperature at 10 degrees, unit dispenses water, called whirlpool techline spoke to Leon, thermistors test good, whirlpool techline states unit is operating as designed"
Paul P.
RANGE FRIGIDAIRE FFGF3047LSJ "Installed overlay and clock/control. Oven now operating properly. Note two of the stove top burners need cleaned, will ground out the control."
Dan H.
DISHWASHER KITCHENAID KUDE20IXSSA "Installed new user interface ,op test good"
Corey L.
DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint dishwasher won’t drain out any water, customer states unit is brand new but the home was just purchased and she does not have a receipt, found knock out at garbage disposal still there, customer removed knock out, unit drained out all the standing water, unit is operating as designed"
Macaulay G.
REFRIGERATOR KITCHENAID KBFN402EPA02 Unit not getting signal voltage from door switch. Found harness partially disconnected. Reattached harness. All cycled and tested ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "CC that there is water leaking at the top of the machine. Found the John guest fitting is cracked at the reservoir. Will need a new reservoir. Office to order part. ; ordrng 1 W11168758 (RESERVOIR 6230), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
WASHER MAYTAG MVWB765FW3 "Replaced console assembly. Ran calibration and test cycles, washer operating properly. Set down mitigation mat."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replace parts listed opt test ok
Paul P.
WASHER MAYTAG MVWC555DW0 "Replaced gear case, actuator, pulley kit and drive belt. Also used W10528947 hub kit from truck stock. Ran calibration and test modes. Did not set down mitigation mat, washer is in basement near floor drain. Washer is now operating properly.; used 1 W10528947 (HUB) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "CC that there is an odor with the ice. Cycled ice maker plastic taste in the water. Has a copper and braided flex line to the unit. Will need an ice maker, valve and water line. Office to order parts. ; ordrng 1 WPW10279909 (valve-inlt) and 1 WPW10715709 (icemaker)"
Macaulay G.
DRYER WHIRLPOOL WED7500GW0 Heating element is open. Office to order element. ; ordrng 1 WP3387747 (element)
Dan H.
DISHWASHER JENN-AIR JDB8200AWS1 "Customer complaint that unit is not draining, found piece of glass in drain pump housing, removed, unit drains, op test good"
Dan H.
OTR MICROWAVE KITCHENAID KMHS120ESS7 "Installed new magnetron and diode, op test good"
Joe O.
WASHER WHIRLPOOL WTW5000DW2 Cc: not going past wash cycleRan auto test and calibration Had code stored for long fill no fillWater pressure is good Ran quick wash cycleOp test ok
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM0 "Customer complaint that unit is not draining, confirmed, found drain hose clogged, unit needs new drain hose; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)"
Joe O.
WASHER MAYTAG MVWB765FW3 Cc: grinding soundRan auto testDid not hear any soundsLooked under unit seen rubbing mark and found leak pan to have drain tube and had wear marks from rubbingRemoved drain tubeOp test ok
Joe O.
RANGE WHIRLPOOL KEBS107SBL04 Cc: not baking properly Found no stored error codesChecked elements all getting good resistanceRan test bake to 200 degreesOp test ok
Dan H.
DISHWASHER KITCHENAID KDTE104ESS1 "Customer complaint that dishes are oily, placed glasses upright in racks, started normal wash cycle, incoming water temperature at 64 degrees, wash motor never started, wash motor is recieving 120vac, reset connection at control, wash motor started, glasses filled, wash motor stopped mid cycle, unit needs new wash motor and control ; ordrng 1 W10854225 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)"
Joe O.
WASHER GE WPRE6150K2WT Cc: loud grindingFound bearing to be extremely loud in a hand spinNeeds gear caseCustomer does not want to repair today
Macaulay G.
RANGE WHIRLPOOL WEGA25H0HN0 "On touch panel, control scrolls back up by itself when scrolling down. Office to order panel.; ordrng 1 W11291470 (PANEL)"
Joe O.
WASHER MAYTAG MVWX655DW1 "Cc: grinding noise at the end of spin cycleFound unit cam to slip on pulley causing a grinding noiseLooked under unit found oil leaking from gear caseCausing beast to slip and is worn downNeeds gear case, cam assembly, and beltCustomer to let us know if he wants to repair"
Corey L.
WASHER MAYTAG MVWB765FW3 "Customer complaint washer won’t fill, unit is on a sturdy wooden cart with locking wheels and connected to the sink for water with one hose to the hot and a cap on the valve on unit, referred customer to installation guide stating if a faucet is used get a y-adapter because both hoses must be connected with water flowing through, also informed customer the wooden cart may give her balance issues and is recommended to be on a solid surface, swapped cap and hose and ran water through cold valve, unit now fills, unit is operating as designed"
Paul P.
RANGE JENN-AIR JJW2430DS00 F2E0 and F1E0 error codes stored. Verified the control panel connections and chassis ground properly connected. Office to order control and console with overlay.; ordrng 1 W11179310 (CONTROL) and 1 W11236887 (CONSOLE)
Paul P.
WASHER MAYTAG MVWC555DW1 "Gear case failed, belt had come off in to belt cover. Office to order drive hub kit, drive pulley kit, gear case, belt, actuator and belt cover.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
Corey L.
DISHWASHER KITCHENAID KDFE104DWH1 "Customer complaint water goes in but detergent is not melting, found wash motor failed, quoted to replace with ts, ok, replaced wash motor asm, op test good; used 1 WPW10605057 (PUMP AND MOTOR ASSY 164.26) from stock"
Jeff M.
RANGE KITCHENAID KSGG700ESS The top burners are not igniting it took the back of the machine off and found that the spark module is receiving 120 V AC. Needs new spark module; ordrng 1 WPW10475149 (SPARK M)
Brian M.
MICROWAVE KITCHENAID KEMC308KSS01 Cc microwave door is off Found screws stripped out from handle area Customer supplied new screws Installed screws OP TEST OK
Jeff M.
DRYER AMANA NED7300WW1 Idler pulley failed. Installed new part unit op tested good ; used 1 279640XXX (USE KIT PART 4392067) from stock
Macaulay G.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Drain clogged with ice. Cleared drain with steamer. Tested ok.
Dan H.
WASHER MAYTAG MVWP575GW0 "Customer complaint that unit is leaking, customer does not have proof of purchase , ran entitlement for purchase date, found a crack in tub by drain pump mounts, unit needs new tub; ordrng 1 W10324648 (tub-outer)"
Corina B.
WASHER KENMORE 110.2130201 CC that the lid lock is flashing. Ran diag f7e1 basket speed fault. Checked the gearcase and found oil leaking. Will need a new gearcase. Cust does not want to repair
Macaulay G.
RANGE JENN-AIR JER8785QAS "Oven sensor is out of calibration. Office to order oven sensor.; ordrng 1 12001656 (sensor,ovn 44.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL ARB8057CW "Customer complaint of a no cool starting in the freezer then the power went out in the area twice and it is now cooling ok, confirmed temps are correct, evap has perfect frost pattern fans are running, thermostat is failing unit needs new temp control; ordrng 1 WP67003000 (control- f)"
Dan H.
RANGE KITCHENAID KESC307HBS8 "Customer complaint that oven door s not sealing properly, found oven door removed from unit, door hinges are sprung, unit needs new hinges and receivers, receivers are no longer available ; ordrng 2 9782005 (hinge base l or r)s and 2 WP9782033 (hinge-door 71.71)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Icemaker not cycling ordering new ; ordrng 1 WPW10300022 (icemaker)
Corina B.
WASHER MAYTAG MHW4000BW1 "CC that the lid locks and does not unlock. Ran diag f5e3 DOOR UNLOCK ERROR, f0e1 LOAD DETECTED DURING THE WASHER CLEANING CYCLE (rL = remove load). Checked the lid lock is out of range. Will need a new lock. Office to order the part. ; ordrng 1 WPW10443885 (door lock 9772), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR MAYTAG MFI2570FEZ02 CC that the ice is not dispensing. Found the ice bin is not dispensing ice. Will need a ice bin. Cust can install part. Office to order part. ; ordrng 1 W11185686 (ICE BIN)