We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kent, OH 44240
Brian M
Job Details: 12/06/2021
Cc unit not working just humming Found unit in pump mode Cleared control ran diagnostics found error for over suds Ran auto test and calibration No issues found Advised on soap usage
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Lyndhurst, OH 44124
Corina B
Job Details: 12/06/2021
CC that the rug will not spin out. Cust had only a small rug. Advised cust to have bigger loads. Opt test ok
We serviced a
JENN-AIR WALL OVEN
Model JJW3830DS01
Near Avon Lake, OH 44012
Angel
Job Details: 12/06/2021
"Cc that unit is over heating. Ran diagnostics and found an error code of F6E1 over heating in upper oven. But it was from april of 2020 which they never noticed and they had the same issue already with the lower oven. Tested the elements and sensors and were reading fine unit will need the upper appliance manager replaced. Customer said she is going to call whirlpool to try to get covered for parts and labor. Do not order part just an estimate for now.; ordrng 1 W10821712 (Appliance man.), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon Lake, OH 44012
Angel
Job Details: 12/06/2021
Cc of loud noises. Verified and went through all the noises that the washer may make and explained to her that they are normal noises that these washers will make these noises. unit is working as designed. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kent, OH 44240
Brian M
Job Details: 12/06/2021
Cc unit no5 working properly Found sock in drain Removed socks Ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSGG700EBS2
Near Parma, OH 44134
David R
Job Details: 12/06/2021
"Replaced sensor. Still making error code. Found connection on control not connected. Corrected and tested, set oven to 350. Good, first time use, smoke, let run for 30 mins to 1 hr. Unit good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL1
Near Independence, OH 44131
David R
Job Details: 12/06/2021
"Replaced drain pump. Cc unit never dried dishes from start of when they bought it. Ran diagnostics cycle, no error codes. Ran through diagnostics test. Heater came on at end, poured water on to show customer. Went over max possible way to get best drying out of unit, extended dry and rinse aid per owners manual. Unit is good. Op test ok."
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model KSF26C4XYB03
Near Solon, OH 44139
Corina B
Job Details: 12/06/2021
"CC that the ice maker is not working. Confirmed. Jumped ice maker, nothing. Checked power 120 volts. Replaced the ice maker from t/s. Cycled. Opt test ok ; used 1 W10251076 () from stock"
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS11
Near Westlake, OH 44145
Angel
Job Details: 12/06/2021
Replaced thermostat tested unit and started to preheating as it should. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland Heights, OH 44106
Marie V
Job Details: 12/06/2021
"Cc that the unit is taking too long to make ice or it goes on and off. Is not consistent. Took temps fresh food section is at 34*, ice maker is at 6* and -2 on freezer. Ran diag E5 ice maker thermistor is bad. Cycled ice maker and it gets stuck on heater section, it will not power the heater on ice maker. Check power, 120V.Unit will need new ice maker. Replaced ice maker from T/S. Cycled it. Op test ok; used 1 W11294907 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Maple Heights, OH 44137
David R
Job Details: 12/06/2021
Replaced door switch. Tested. Unit is old. Op test ok.
We serviced a
WHIRLPOOL RANGE
Model RBD245PDQ6
Near Lyndhurst, OH 44124
Manny
Job Details: 12/06/2021
"Cc unit went into self cleaning on its own even after they unplugged and plugged in. Ran bake at 350 no issues found, ran broil at 500 not issues found. Customer stated that both ovens where on at the same time for a few hours. Cant duplicate the issue, unit is working as designed all operational test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44130
Gabriel P
Job Details: 12/06/2021
When arrive check agitator it was loose not rotating with basket check underneath basket is good needs hub customer ask how much it was going to be; used 1 W10528947 (Hub) from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDS25SHAL1
Near University Heights, OH 44118
Gabriel P
Job Details: 12/06/2021
"Customer said unit not starting confirm is not,ask customer if they had some power outages they said yes they have thats how it started giving problems explain customer what could of happen try diagnosing unit and every time I select start power turn off check voltage to unit is good voltage is not and issue need eletronic board and console but control is discontinued cannot be repairable ; ordrng 1 W10757838 (Console) and 1 9744031 (Control)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS42NXFXDE01
Near Streetsboro, OH 44241
Brian M
Job Details: 12/06/2021
Customer showed pop took pic Cc unit not making ice Found unit rotating but not calling for water Needs ice maker ; ordrng 1 W10790812 (icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Westlake, OH 44145
Angel
Job Details: 12/06/2021
"Cc that unit is not cooling and the leds went out again. Also when i arrive the power went out at the house. Last time Gabriel came out and rebooted unit and started working till now unit will need main control board replaced Because the same issue is happening again. Gave customer estimate they said they will call whirlpool to try to get covered for parts and labor customer paid for service call. Will call office when they get an answer from whirlpool. Opt test ok.; ordrng 1 W10843055 (Control board.), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1826LK4
Near Cleveland, OH 44113
Marie V
Job Details: 12/06/2021
"Cc that the unit is not cooling. Confirmed. Took temps 67* on both sections. Took evaporator cover off. No frost pattern. Verify amps on compressor pulling 0.47, unit is low on refrigerant. Found filter drier frozen and cap tube. Explain cust that they have the option of replacing the filter drier but theres a Big change that the restriction is on the cap tube and if it is unit is not reparable. Cust will contact if they want to continue ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Rocky River, OH 44116
Marie V
Job Details: 12/06/2021
"Cc that the unit still not start. Confirmed took panel off and found plastic that holds User Interface in place is broken is not in there, u it will need new UI. Cust said that unit has been like that since day one , that you press start button and it goes down but does not makes contact to start. Cust will call Maytag regarding repair.; ordrng 1 W10910624 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 12/06/2021
"Took pictures of pop also customer said when she change temperature after is been heating for hours to a higher temps it says is lower explain her that is a default setting and that it will do that but it will get up to temp more faster and that the units are design this way but is nothing to worry about check bake and broil all good,opt test ok"
We serviced a
MAYTAG WASHER
Model MAV7600AWW
Near Geneva, OH 44041
Dan H
Job Details: 12/06/2021
"Customer complaint of loud noise, customer showed a video of noise, noise sounds like bearings in transmission, started spin cycle, transmission is seized, unit needs new transmission, transmission cannot be replaced in this unit, unit cannot be repaired"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Aurora, OH 44202
Brian M
Job Details: 12/06/2021
"Cc unit not spinning and making a noise Found actuator not shifting or reading speed Found washplate to be stripped outNeeds actuator and washplate ; ordrng 1 W11481722 (Actuator) and 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ0
Near Bedford Heights, OH 44146
Brian M
Job Details: 12/06/2021
"Installed motor, blower and repair kit Ran test cycle OP Test Ok"
We serviced a
MAYTAG WASHER
Model MVW6230HC1
Near Broadview Heights, OH 44147
David R
Job Details: 12/06/2021
"Cc had questions about different options in unit. Went through normal cycle and heavy duty, showed customer time and options added. Unit is good, op test ok."
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV17WNVFA
Near Solon, OH 44139
Corina B
Job Details: 12/06/2021
"CC that the vent for outside is not venting correctly. Turned the vent fan on used a paper towels over the vent screens, paper towel is staying. Working as designed."
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL304ESS001
Near North Olmsted, OH 44070
Angel
Job Details: 12/06/2021
Cc that the units door was dented and on the side as well explained to him that on the side we could not do nothing about it because its on the cabinet its self called techline Spoke with Bruce and explained to him the issue and since the unit is less than 30 days old he would have to call whirlpool. Opt test ok. Door was not replaced.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Cleveland Heights, OH 44112
Manny
Job Details: 12/06/2021
"Cc unit gives error codes, ran diagnostics and found error code F7E4 for basket re-engagement error, took rotor off and noticed some plastic shavings in the rotor, rotor teeth look deteriorated and clutch is engaging slow causing the rotor to start rotating with being engaged to the slider, unit will need rotor, clutch and slider.; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"
We serviced a
KITCHENAID DBL WALL OVEN
Model KEBC207KSS04
Near Solon, OH 44139
Corina B
Job Details: 12/06/2021
CC that the ovens are not heating. Set both ovens to 350* used a thermometer wait 30 minutes checked temperature good. Advised cust how to calibrate the ovens. Opt test ok
We serviced a
MAYTAG RANGE
Model MGRH865QDS1
Near Ashtabula, OH 44004
Dan H
Job Details: 12/06/2021
"Customer complaint that oven is not heating, confirmed, found igniter not glowing, igniter is receiving 120vac , unit needs new igniter ; ordrng 1 WP7432P136-60 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 12/06/2021
"Installed new fresh food section door, op test good"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Strongsville, OH 44149
David R
Job Details: 12/06/2021
"Cc unit not cooling in FF section, unit from 1996. SxS fridge, temp is normal in FZ, all items froze. Temp in FF is 60. FZ fan is working. Damper 61005206 is not opening to let cold air in from the FZ. Damper 61005206is NLA discontinued. Had parts check and part is discontinued. Sending over to be sent to warranty company.; O-emld tckt"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC7HS03
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 12/06/2021
"Replace lights bulb,opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near North Ridgeville, OH 44039
Angel
Job Details: 12/06/2021
Cc that unit was over heating the legs were broken and convection was not working because food was burnt or not cooked.Verified and found legs were broken ohmed out the temp sensors and were good at 1090kohms also tested convection and was working explained to customer that they would have to wait at least 20min after oven reached temperature because the temperature has to stabilize to what they set it to than after that to insert food in oven and range has to be leveled as well. Also customer stated that they insert food while its preheating so i let him know the importance to waiting to get the oven stabilized to temp so the over cooking or not cooking as should would happen. Ordering legs customer said he will install. Opt test ok.; ordrng 4 WP74002557 (Legs)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Westlake, OH 44145
Marie V
Job Details: 12/06/2021
"Cc that the top rack is falling off one side. Confirmed found adjuster broken at the wheels, unit will need new adjuster, used from T/S. Cust will replace part.; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Pepper Pike, OH 44124
Corina B
Job Details: 12/06/2021
Replaced the valve. Ran a calibration. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Wellington, OH 44090
David R
Job Details: 12/06/2021
"Replaced gasket, also find unit was leaning forward, could be causing water to run right from door. Repositioned unit so was even. Ran unit in normal cycle. No leaks. Ran a diagnostics test. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Amherst, OH 44001
Angel
Job Details: 12/06/2021
Replaced heater and fix drain hose to where it has a loop on it. Tested unit for leaks found no leaks. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cleveland, OH 44108
Manny
Job Details: 12/06/2021
"Cc lights come on but nothing happens, ran diagnostics and found error codes F5E1 and F5E2 both for latch fault, F3E2 for open or shorted inlet thermistor, verify and thermistor is open, replaced latch and inlet valve using T/S W11165546 and W10810403, ran diagnostics cycle op test ok.; used 1 SHIPPING (shipping and handling), 1 W11165546 (Inlet valve), and 1 W10810403 (LID LATCH) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/06/2021
Replaced heater Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/06/2021
Installed fill tube Advised to watch
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXW00
Near Willoughby, OH 44094
Corina B
Job Details: 12/06/2021
Replaced the ice maker. Cycled. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Amherst, OH 44001
Angel
Job Details: 12/06/2021
Cc that unit was not cooling but like a week ago they unplugged it and plugged it back in and its been working since. Checked temperatures and freezer was at 5* and ff section st 40* its also making ice as should. Explained to customer to monitor it for now and if issue comes back to call us back but unit is working as should at this moment. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wellington, OH 44090
David R
Job Details: 12/06/2021
"Cc unit not working correctly, going through cycle. Unit is plugged up underneath sink, same outlet as disposal. Plug will not fit all the way correctly into outlet because of disposal plug. Causing voltage to drop. Unplugged disposal to test out and get plug to correctly be in outlet. Started up unit on Normal cycle, good, let run. Unit is testing good. Let customer know will need to get adapter piece to put on end of plug so it can correctly fit into outlet. Also tightened up handle. Good. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS
Near Madison, OH 44057
Dan H
Job Details: 12/06/2021
"Customer complaint that unit is not draining sometimes and flashing f9e1 error code, confirmed, unit drain pump is working intermittently, unit needs new drain pump and control; ordrng 1 W11410062 (Cntrl) and 1 W11412291 (Drain pump)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 12/06/2021
"Found heat coming out properly took pictures also found a clog or restriction of lints took pictures show customer pictures,unit working as design advise to have maintenance clean vent opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Elyria, OH 44035
Gabriel P
Job Details: 12/06/2021
Replace both lights opt test ok
We serviced a
FRIGIDAIRE FREEZER
Model LFUH21F7LM2
Near Cleveland, OH 44103
Manny
Job Details: 12/06/2021
"Cc unit leaking from the bottom, found a bag of meat frozen over drain, removed bag unit draining, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Westlake, OH 44145
Marie V
Job Details: 12/06/2021
"Cc that the unit is not making ice on the freezer. Took temps found 45* fresh food and 13* on freezer. Took freezer evap cover off, not a full frost pattern on unit, called BJ told me to set compressor at higher speed and verify watts, at 100% has 155W. Called whirlpool tech line spoke with Leo. Did troubleshooting unit will need control board. Nothing is running and control is clicking.; ordrng 1 W11389713 (Control board)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Mentor, OH 44060
Joe O
Job Details: 12/06/2021
"Cc: f8e4 error, water under unitFound error code f8e4(foot switch). Found water in drip tray. Ran test cycle. Could not duplicate leak. Advised customer on soap usage. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Joe O
Job Details: 12/06/2021
"Cc: not spinning, wet clothes at the end of cycleFound error code f0e5(off balance). Ran auto test. Found hub and gearcase stripped. Needs hub and gear caseHub was replaced under 1 year ago. Customer does not want to repair at this time ; ordrng 1 W11454734 (Gear case) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Willoughby, OH 44094
Joe O
Job Details: 12/06/2021
Cc: no water or iceFound no water getting to unit. Issue is with house supply. Need plumber
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Willowick, OH 44095
Jason N
Job Details: 12/06/2021
"Cc unit making strange noises, not washing well.Ran diagnostics, no codes stored. Ran auto test, unit is not shifting into spin, agitator is spinning. Checked clutch and slider. Found slider will not freely move, lot of resistance on gearcase splines. Unit needs gearcase and slider. Customer not repairing at this time, estimate only. ; ordrng 1 W11455453 (Gearcse) and 1 W10734521 (Slider)"
We serviced a
MAYTAG DRYER
Model MGD6200KW1
Near Euclid, OH 44132
Jason N
Job Details: 12/06/2021
"Cc unit not heating Ran dryer op test, ignitor not glowing, no flame. Checked all thermals down to ignitor. All checked good. Checked power through heater circuit, good voltage all the way to ignitor. Found ignitor has a small crack. Replaced ignitor using truck stock part. Reran op test, good flame and heat. Op test good. ; used 1 279311 (IGNITOR) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Willoughby Hills, OH 44092
Joe O
Job Details: 12/06/2021
Installed gasket and seal. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Euclid, OH 44132
Jason N
Job Details: 12/06/2021
"Cc unit lid lock flashing, not resetting.Ran diagnostics, found codes f5e1 for lid switch fault, f1e1 for main control fault, and f1e2 for motor control fault. Replaced lid lock assembly, op test no good. Lid lock light flashing and does not respond. Unit needs main control. Part not showing in stock at Marcone, customer does not want to wait, declining repair. Estimate only. ; ordrng 1 W10480261 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS01
Near Cleveland, OH 44108
Joe O
Job Details: 12/06/2021
"Cc: water filter stuckFound water filter not completely released from filter housing. Pushed filter in to re seat, the released with button. Filter came out. Advised customer on how to release filter. Op test ok"
We serviced a
MAYTAG WASHER
Model MAV7700AWW
Near Richmond Heights, OH 44143
Jason N
Job Details: 12/06/2021
"Cc unit making grinding noise now its not workingCustomer stated unit stopped in mid spin, was making grinding noises before hand. Ran quick fill test then switched to spin. Unit basket did not spin, quick grinding noise before basket locked up, belt slipping on pulley. Cannot move pulley or basket in any direction. Transmission is locked, will need replaced. Customer not repairing, estimate only. ; ordrng 1 35-6615 (Transmission)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADM2
Near Pepper Pike, OH 44124
Joe O
Job Details: 12/06/2021
"Cc: not washing, upper rack not rolling out properlyFound error code F7e1(no heat). Ran diagnostics test cycle. Found unit not washing. Found sump receiving proper power. Found upper rack stop broken off rail. Needs track and sump assemblyCustomer does not want to repair at this time ; ordrng 1 WPW10460371 (track) and 1 WPW10671942 (sump and motor assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 12/06/2021
"Cc: leds not functioningFound ff led bad(front ice maker). Needs ledCustomer not home to pay for svc and parts. Office to contact; ordrng 1 W11462342 (Led module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRPOOL DISHWASHER
Model n/a
Near Highland Heights, OH 44143
Jason N
Job Details: 12/06/2021
"Cc customer wants old unit installedCustomer stated we needs old unit installed as hes moving and taking the new unit with him. Advised we usually dont do installs, called BJ, said we can do it. Reinstalled old unit, no m/s tag. Turned water on, checked for leaks, none found. Ran quick wash test, unit filled and drained. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Chardon, OH 44024
Joe O
Job Details: 12/06/2021
"Cc: not drainingReplaced drain pump. Found unit had slow drain. Found chunk of plastic in the end of drain hose, removed. Tested op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Willoughby Hills, OH 44092
Jason N
Job Details: 12/06/2021
"Cc unit not cooling. Customer stated unit freezer is fine, ff section is not cold enough about 50 degrees. Confirmed 50 degrees. Ran fan tests, no airflow in ff section. Checked for frost buildup on ff evap, none found, customer had already defrosted unit for 48 hours. Unit needs evaporator fan/harness. Cust also stated the lights in ff section are dim and freezer light is out. Found freezer LED module needs replaced. Quoted for both parts. Customer is calling KA to see if they can get repair covered, they paid for repair. Advised that if KA provides authorization ; ordrng 1 W11087438 (Ff evap harness) and 1 W10695459 (Freezer led)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Painesville, OH 44077
Joe O
Job Details: 12/06/2021
"Installed fill tube heater, water valve, chute, drip tray and insert. Cycled ice maker. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Kirtland, OH 44094
Jason N
Job Details: 12/06/2021
"Installed parts. Ran diagnostics cycle, all functions passed, op test good."
We serviced a
FRIGIDAIRE DRYER
Model FDG336RES1
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 12/03/2021
"Cc: not heatingRan test cycle, unit heated on initial heat. Gas coils opening. Unit cycling heat. Could not duplicate issue. Built estimate for gas coils if customer continues to have an issue; ordrng 1 5303931775 (coil kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 12/03/2021
Installed ui and valves. Op test ok
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland, OH 44144
Marie V
Job Details: 12/03/2021
"Cc that the unit will start but it shuts off. Started unit, stared filling up with water. Canceled cycle and ran diag found error code F5E1 lid switch fault. Replaced lid lock from T/S ran calibration and auto test, pass. Started a cycle with cust. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
GE WALL OVEN
Model PT956SR1SS
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/03/2021
"Preheated unit to 350 and after waiting 10 minutes check temp on cast iron pot it was 363 also preheated on convection bake and temperature was 488 also show customer about calibration settings and how to use it and also explain how unit work ,opt test advise to monitor unit opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 12/03/2021
Found a clogged by the exit of tub to drain pump took picture clear and clean also replace drain pump and latch ran diagnostic found error code overload clear error also ran calibration and auto test pass also found that unit is not on its own dedicated circuit advise customer to fix issue other wise we will not service again until thats fix explain him that two unit being plug in the same circuit it could cause unit to act weird I was told by whirlpool and its say it on the owners manual or installation manual
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Willoughby, OH 44094
Joe O
Job Details: 12/03/2021
Cc: upper rack fallingFound stop on upper rack not in closed position. Closed stop. Op test ok
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Willoughby, OH 44094
Joe O
Job Details: 12/03/2021
"Installed control, ui, and panel. Tested. Op test okCustomer only received 1 (W11029431) panel."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 12/03/2021
Call whirlpool tech line he said cause unit are not in a dedicated circuit it could cause weird things to washer control like was happening with then the required customer to have unit on its own dedicated circuit and if it still having issue we will service but electrical has to be fix first opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM
Near Cleveland, OH 44105
Marie V
Job Details: 12/03/2021
"Cc that the unit is not cooling. Confirmed, took temps 57g on both sections. Verify compressor is running, no frost on evap, unit is leaking at the evaporator, will need sealed system job. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Berea, OH 44017
Gabriel P
Job Details: 12/03/2021
"Replace control and fan also steam all ice of evap,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Brook Park, OH 44142
Gabriel P
Job Details: 12/03/2021
Use silicon all around inner ring and let it dry and ran a rinse and spin so far no leaks but still call whirlpool tech line to document spoke to bruce he thinks if everything test good to replace control cause it might be spinning to fast when there still water in basket ordering ; ordrng 1 W11498797 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atwater, OH 44201
Brian M
Job Details: 12/03/2021
Installed gasket OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kent, OH 44240
Brian M
Job Details: 12/03/2021
Installed heater OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model LER3624JQ0
Near Beachwood, OH 44122
Manny
Job Details: 12/03/2021
"Part is not here I spoke to landlord and he told me parts are on top of dryer. Reordering part.; ordrng 1 Wp694674 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Ravenna, OH 44266
Brian M
Job Details: 12/03/2021
Cc of wrinkle in gasket Fixed gasket OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lyndhurst, OH 44124
Manny
Job Details: 12/03/2021
Replaced tub ran diagnostics cycle no leaks op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near Ravenna, OH 44266
Brian M
Job Details: 12/03/2021
Customer showed pop took pic Cc unit colder than set point Found temp to be about 25 low Calibrated unit OP Test Ok
We serviced a
MAYTAG DRYER
Model MED5630HC0
Near Hiram, OH 44234
Brian M
Job Details: 12/03/2021
Cc of noise Found noise coming from belt and idler pulley Customer wants to wait on the repair he will call in a week or so once he gets paid ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Burton, OH 44021
Corina B
Job Details: 12/03/2021
"Replaced the condenser and drier. Ran nitrogen 140 lbs with soap bubbles. Could hear the nitrogen leaking from the left front side of the cabinet. Called t/l Bruce unit is non repairable. ; used 2 L13000619, 2 TJ90BPV31 (BULLET PIERCING VALVE), and 1 Tjaf1200 from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Elyria, OH 44035
Angel
Job Details: 12/03/2021
Cc that unit had condensation in ff section but was not doing it anymore because her daughter changed the temperatures to the recommended. Verified temperatures and ff section was at 39* and freezer was at 5* also checked all seals and are good as well. Unit does not have any condensation as of now and is functioning as should. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Oberlin, OH 44074
David R
Job Details: 12/03/2021
"Cc unit sometimes lights not working or dispenser not working. Found deli control water damage and corroded. Gave estimate. Customer paid SVC only. ; ordrng 1 WPW10677119 (Deli control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JUG24FRECX00
Near Mayfield Heights, OH 44124
Marie V
Job Details: 12/03/2021
"Took door apart and found that the hinges are on the left side, had to take hinges from old door and set them on new door to make it work. Replace door, tested door. Showed cust. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, OH 44094
Manny
Job Details: 12/03/2021
"Cc unit lights are off, Replaced LED module, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Chesterland, OH 44026
Manny
Job Details: 12/03/2021
"Cc unit gets stuck with error codes, found error codes F6e2 and f6e3 for ui and control fault, replaced main control and console, ran calibration and diagnostics cycle opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Mayfield, OH 44143
Manny
Job Details: 12/03/2021
Two doors were sent used one and customer will give the other one back to the builder. Replaced freezer door opt test ok
We serviced a
MAYTAG DRYER
Model MGD6230HW
Near Mentor, OH 44060
Joe O
Job Details: 12/03/2021
Cc: does not heatCannot test gas due to no gas hookup. Tested igniter and flame sensor. Gas coils opened. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB880BW0
Near Solon, OH 44139
Brian M
Job Details: 12/03/2021
Cc of a noise metal on metal noise Ran unit for 30 min did not hear any abnormal noise Checked vent and shorten vet for customer Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/03/2021
Cc of no ice Ran icemaker error check no errors Found ice in mold ran harvest unit pushed ice out Ran fill test Could not duplicate issue OP Test Ok Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT312CZJV00
Near Warrensville Heights, OH 44128
Corina B
Job Details: 12/03/2021
"Recovered refrigerant, replaced drier, used nitrogen with soap bubbles no bubbles. pulled 28vac w/ pump, watched, good, charged 42 grams of r600, unit cooling, pressures good, op test ok"
We serviced a
FRIGIDAIRE DRYER
Model FLCG7522AW1
Near Highland Heights, OH 44143
Manny
Job Details: 12/03/2021
"Replaced gas valve opt test ok, ran 3 different cycles with cux to show unit is working correctly."
We serviced a
KITCHENAID WALL OVEN
Model KEBS208DSS10
Near Novelty, OH 44072
Brian M
Job Details: 12/03/2021
Installed hinges OP Test Ok
We serviced a
MAYTAG RANGE GAS
Model crg7400baw
Near Cleveland Heights, OH 44118
Marie V
Job Details: 12/03/2021
"Cc that the oven does not work. Confirmed found weak ignitor. Replaced it, tested oven. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Elyria, OH 44035
Gabriel P
Job Details: 12/03/2021
Found broken blade correct issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44119
Corina B
Job Details: 12/03/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 41 grams of r600 unit cooling, pressures good, op test ok ; used 1 L13000619, and 1 Tjaf1200 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Moreland Hills, OH 44022
Marie V
Job Details: 12/03/2021
"Replaced valve, control and float switch, tested unit several times, pass. No leaks found. Ran diag no error codes. Op test okBrought core for return. Called safety told them whats been done on the unit today
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5RHAXSB00
Near Garfield Heights, OH 44125
Marie V
Job Details: 12/03/2021
"Cc that the unit is making a noise. Confirmed. Noise is when compressor stops it makes the noise, called Bj help me diag, compressor have spring broken inside so it raddleds when it stops. Unit will need new compressor. ; ordrng 1 W10309994 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
Marie V
Job Details: 12/03/2021
"C that then start a load it goes sensing, wash and rinse and then it goes back to wash and does nothing. Then cust has to run drain and spin. Ran diag got error code F8E1 not fill long fill. Deleted error code ran auto test found one of the valve was close, opened up and started a new cycle. Opened door and unit keep running, it did not stopped. Unit will need new lid lock.; used 1 W11307244 (DOOR LOCK) from stock"