Service History 183

We serviced a

FRIGIDAIRE WASHER

Model FFTW4120SW1

Near Conneaut, OH 44030

Dan H

Job Details: 03/31/2023

"Installed new valve, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Conneaut, OH 44030

Dan H

Job Details: 03/31/2023

"Customer complaint that unit is not working, confirmed, user interface buttons are not responding, reset connection, user interface is working, op test good"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Beachwood, OH 44122

Corina B

Job Details: 03/31/2023

"CC that the upper oven is not keeping temp, sabbath mode will not adjust the temp. Ran diag no error codes. Heated the oven to 350* set the cook time and adjusted the temp when already set. Took temp, correct. Set to sabbath mode and turn on the cook time and turning off as designed. Opt test ok."

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ00

Near Parma, OH 44134

David R

Job Details: 03/31/2023

"Cc unit light keeps blowing, same as before and also even when not cooling, fan will start going on by itself and takes a couple of mins for the button to respond to command. Found that circuit keeps shorting at control. Voltage fluctuations. Could also be a short in UI panel. Will need main control, UI, bulb and socket. ; ordrng 1 W11552021 (Main control) and 1 W11386251 (UI panel) and 1 W10210871 (Socket) and 1 8206232A (Bulb)"

We serviced a

GE REFRIGERATOR

Model Cye22uelcds

Near Newbury, OH 44065

Brian M

Job Details: 03/31/2023

Cc unit not cooling properly in ff section Found fan not functioning properly ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*) and 1 WR98R4546322 (Update) and 1 WR60X26866 (fan dc ff evap)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Moreland Hills, OH 44022

Brian M

Job Details: 03/31/2023

C doors not level Unit was pulled from kitchen into dining room Advised that unit level will change once they move it back to the kitchen Adjusted door to be level for sitting in the dining room Customer stated unit will be moved again in 3 months Advised that it may come out of alignment when moved again

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Conneaut, OH 44030

Dan H

Job Details: 03/31/2023

"Customer complaint that light is not working, confirmed, found bulb blown, installed new bulb, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW9151YW00

Near Berea, OH 44017

David R

Job Details: 03/31/2023

"Replaced bellow, found water in actual door, took apart and cleaned out water. Ran unit, no leaks. Good. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Ashtabula, OH 44004

Dan H

Job Details: 03/31/2023

"Customer complaint that unit is not draining, no water in tub, drain pump is working, started normal wash cycle and canceled after fill 6 times unit drained, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Parma Heights, OH 44130

David R

Job Details: 03/31/2023

"Replaced door with GP. Bottom cover where hinge is at is broken, took pic. Customer is ok with the damage. Recorded. Checked ice and water. Good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW2

Near Geneva, OH 44041

Brian M

Job Details: 03/31/2023

Found gas conversion kit to be the wrong one that came with the unit Needs conversion kit Unit has no power or gas hooked up new trailer installed Wont be available till the 10th with possibly getting connected to service ; ordrng 1 W11581316 (Gas conversion) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 03/31/2023

The part came in damaged. Took pic of damage. Advised cust to look at new part when it arrives. ; ordrng 1 W10676680 (Cabinet)

We serviced a

WHIRLPOOL WASHER

Model LSR5232LQ1

Near Cleveland, OH 44143

Corina B

Job Details: 03/31/2023

"Replaced the pressure switch. Tested, good. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Westlake, OH 44145

Marie V

Job Details: 03/31/2023

Cc that dishwasher did not finished the cycle and and they tried to cancel and it did not worked. Ran diag found error code F7E1 singlespeed motor fault. Unit motor needs to be replaced. Ordering pump.; ordrng 1 W11416362 (Pump motor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS02

Near Westlake, OH 44145

Marie V

Job Details: 03/31/2023

"Cc that unit is not making ice. Confirmed, found door heater broken. Ordering heater.; ordrng 1 W11366500 (Heater fill tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Sheffield, OH 44054

Marie V

Job Details: 03/31/2023

"Defrosted evaporator, replaced fan harness and fresh food section thermistor. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Sheffield, OH 44054

Marie V

Job Details: 03/31/2023

"Replaced comtrol preheat on airfryer. Pass, fan is working. Also cust got the rear legs. Replaced as well. Op test okBrought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT00

Near Parma Heights, OH 44130

Corina B

Job Details: 03/30/2023

CC that the u it is not keeping cold in the ff section. Confirmed. Found the ff 70 Fz -15. Evap fan not running. 120 volts from the control. Replaced the fan from t/s. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/30/2023

I saw water leaking from underneath door but after running few cycle it stop leaking so could duplicate but replace cabinet seal and advise to monitor

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairview Park, OH 44126

Gabriel P

Job Details: 03/30/2023

Inlet cover crack and leaking took pictures ordering ; ordrng 1 W11535094 (Inlet)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Avon, OH 44011

Marie V

Job Details: 03/30/2023

"Cc that unit is leaking from right hand side corner. Confirmed, found seal not sealing at the top right hand side of door, causing leak. Part is on order ; schdld next appmnt for 4/3 MON AM"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WML55011HS07

Near Berea, OH 44017

David R

Job Details: 03/30/2023

"Same issue. Vibration and loud high pitch noise, also halogen light not working. Light is burned out. High pitch noise coking from high side components. Ordering bulb, mag, cap, diode and transformer ; ordrng 2 W11409090 (Halogen light)s and 1 W11628655 (Transformer) and 1 W11402082 (Mag) and 1 W11213318 (Cap) and 1 W10492278 (Diode)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Westlake, OH 44145

Marie V

Job Details: 03/30/2023

"Cc that the unit is not cooling on freezer and not making ice. Took freezer temp 25* to 30*, fresh food section is at 42*. Took all food from freezer and looked at evaporator, no frost pattern, took unit out and found dye coming out from cabinet. Took pics. Unit cant be repair."

We serviced a

SAMSUNG DRYER

Model DV209AEW/XAA

Near Strongsville, OH 44136

Gabriel P

Job Details: 03/30/2023

Found sock stuck in blower remove opt test ok

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/30/2023

Replace door opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near North Royalton, OH 44133

David R

Job Details: 03/30/2023

"Cc icemaker not working correctly. Took temps in both sections. 0* FZ and 36* FF. Icemaker not cycling correctly. Had a surplus icemaker. Replaced. Called for water and cycled twist tray. Specs for icemaker, went over with customer. 24 HRS ICE MAKER MAKE 56 TO 72 ICE CUBES.THE ICE MAKER REQUIRED 2 - 3 DAYS TO FILL THE ICE BIN. Unit is good. Op Test Ok.; used 1 W11546935 ( Icemaker) from stock"

We serviced a

GE REFRIGERATOR

Model PYE23KSDCSS

Near Bay Village, OH 44140

Marie V

Job Details: 03/30/2023

"Cc that the unit has water underneath the deli drawer. Confirmed. Found evaporator drain tube clogged. Try to unclogged from front, did not worked. Set pad on floor and removed refrigerator. From behind , remove drain tube and found a piece of foam inside and debris. Cleared out. Tested drain tube. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mentor, OH 44060

Dan H

Job Details: 03/30/2023

"Customer complaint that unit is not advancing to wash cycle, ran diagnostics no error codes found, valves open, unit agitates and spins, drain pump is working, started normal wash cycle, unit filled and began washing, control kept shutting off and back on during agitation, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11603810 (Cntrl)"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Broadview Heights, OH 44147

David R

Job Details: 03/30/2023

"Cc unit not turning on. Correct voltage from outlet. Unplugged unit for 5 mins. Plugged back in, unit came right on. No error codes. Ran diagnostics cycle, all components working. Ran a factory reset. Ran a regular cycle, it is going through with cycle. Cleared coins from between washplate. Running a cycle with load in. All components and cycles check good as of today. Noting that if does happen again, order parts Control W11419051, UI W11478525, Tub Ring W11590590. As of today. All checks are good. Op Test Ok. ; ordrng 1 W11419051 (Control) and 1 W11478525 (Ui) and 1 W11590590 (Tub ring)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Warrensville Heights, OH 44128

Joe O

Job Details: 03/30/2023

"Cc: not coolingFound evap completely frosted over. Found thermistor check good. Heater circuit checks good. Needs control and evap thermistor. Control shows out of stock; ordrng 1 W11558182 (Control) and 1 WPW10384183 (thermistor)"

We serviced a

MAYTAG DRYER

Model MEDB766FW0

Near Beachwood, OH 44122

Joe O

Job Details: 03/30/2023

"Cc: long dry times, shuts off shortly after start upFound unit will not start. Motor attempts to spin over. Found nothing binding in blower housing. Unit is receiving proper power. Needs motorMotor shows under 10 year part only warranty ; ordrng 1 279827 (motor!dryer)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Avon Lake, OH 44012

Marie V

Job Details: 03/30/2023

"Cc that the unit is showing an error code. Confirmed, found error code f8e4 overfill switch open. Found water in the tray, Removed and cleaned out, ran unit with detergent, no leaks at the time of diagnostics. Advice cust to use a liquid detergent, also, notice that motor is not actually running, so e water is coming in but is not spraying like it should, gettin 123V . Ordering motor. Motor is weak.; ordrng 1 W11416363 (Pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Fairport Harbor, OH 44077

Dan H

Job Details: 03/30/2023

"Customer complaint that unit is not making ice, confirmed, found door harness broken at hinge, unit needs new freezer section door(ss); ordrng 1 W11561286 (Frz door)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near LaGrange, OH 44050

David R

Job Details: 03/30/2023

"Cc unit thumping, also concerns of drying. Unit when started would thump as it cycled. Took about unit, lube rollers, tightened screws, put unit back together. Also moved half an inch from vent, leveled. Unit running, no noise. Checked heat, short vent, heat is cycling and getting to temp. Went over no sensors in unit. Timed Dry working correctly. All heat good. Op Test Ok."

We serviced a

GE COOKTOP ELE

Model PP7030DJ1BB

Near Eastlake, OH 44095

Corina B

Job Details: 03/30/2023

CC that the front right burner does not work. Confirmed. The smaller burner on the front right side works. When setting to the power burner it does not turn on.Will need a new switch and burner. ; ordrng 1 WB30X24134 (Burner) and 1 WB24X24138 (Switch)

We serviced a

WHIRLPOOL DISPOSAL

Model KGIC300H1

Near Kirtland, OH 44094

Joe O

Job Details: 03/30/2023

Cc: leakingAdjusted garbage disposal. Op test ok

We serviced a

GE WALL OVEN

Model PT916SR2SS

Near Avon Lake, OH 44012

Marie V

Job Details: 03/30/2023

"Cc that set unit to 350, and it was showing on thermometer 300, changed temp to 375 and then food burned. Tested oven and found out that temperature is off by almost 40*. Calibrated oven 10* higher and set to 350*, temperature on cust gages and by thermalcouple are in range, tested on 400*, pass. Op test ok showed cust page 17 manual shows how to calibrate for the future , op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Columbia Station, OH 44028

Gabriel P

Job Details: 03/30/2023

"Replace gearcase and rotor and stator and slider and shifter,opt test ok"

We serviced a

FRIGIDAIRE RANGE

Model FPES3085KFB

Near Painesville, OH 44077

Jason N

Job Details: 03/30/2023

Installed cooktop power board. Tested all burners for proper operation. All tested good. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Lorain, OH 44053

Gabriel P

Job Details: 03/30/2023

spoke to whirlpool tech line he said to order the clear door to find out why water getting over the leap and to check all tubing that connects to pump I also reach out to senior technician bj about issue show him video we are ordering parts listed for repair; ordrng 1 W11179175 (Clear door) and 1 W10909089 (Seal botton) and 1 W10463906 (Screen) and 1 W10629546 (Spray arm) and 1 W10340745 (Tube sprayer) and 1 W10340542 (Manifold) and 1 W10498900 (Spray arm) and 1 3400918 (Retainer) and 1 W10327455 (Spray upper) and 1 W10195690 (Bracket)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Amherst, OH 44001

David R

Job Details: 03/30/2023

"Customer said unit not making ice. Unplugged unit. Went through all diagnostics, all icemaker components check good. Went through icemaker test. Rotated, cycled and called for water. Customer going to monitor for ice. Unit is good, Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Madison, OH 44057

Dan H

Job Details: 03/30/2023

"Customer complaint that unit is not draining, , confirmed, drain pump is seized, installed new drain pump , op test good ,; used 1 W10876537 (PUMP-DRAIN) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/30/2023

"Cc that that unit is going off balance every load and that it sounds like a airplane. Ran drain and spin, identify the noise, is coming from bearings. Tilted unit and found greace came off bearins and shaft. Is all over rotor and stator. Unit will need those parts and shocks for the off balances. Cust will not fix.; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 280146 (Rotor) and 1 WPW10380698 (Washplate) and 1 W10440786 (Shock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE GAS RANGE

Model FGFL79DSA

Near Madison, OH 44057

Dan H

Job Details: 03/30/2023

"Customer complaint that oven is not heating, found igniter not glowing, igniter is receiving 120vac , unit needs new igniter; ordrng 1 316489400 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Painesville, OH 44077

Jason N

Job Details: 03/30/2023

"Installed ice maker. Power cycled unit to clear fault code. Ran test 57, ice maker cycle test. All functions passed. Op test good"

We serviced a

HOTPOINT DRYER

Model HTDP120ED0WW

Near Kirtland, OH 44094

Brian M

Job Details: 03/30/2023

Installed belt and sliders OP Test Ok

We serviced a

GE REFRIGERATOR

Model PTS22LBNARWW

Near Cleveland Heights, OH 44118

Joe O

Job Details: 03/30/2023

"Cc: not cooling ff sectionFound temps in freezer at 9 degrees, ff at 63 degrees. Evaporator frosted over. Found heater circuit open on from control. Needs element and bi metalCustomer does not want to repair at this time ; ordrng 1 WR50X10068 (thermostat defrost) and 1 WR51X10038 (heater def asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model wod52es4mz

Near Cleveland Heights, OH 44118

Joe O

Job Details: 03/30/2023

Cc: error f9e0(miswired)Cannot remove unit due to both units having to be removed. Will need 2 techs. Ordering control and harness parts. Parts show out of stock. Office to reschedule; ordrng 1 W11594182 (Harness) and 1 W11594418 (Control) and 1 W10549523 (filter) and 1 W11348047 (Kit power cord)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Oakwood Village, OH 44146

Jason N

Job Details: 03/30/2023

"Cc water leaking water from the ceiling Pulled ceiling panel down and found water sitting inside panel. Checked all water line connections. Not leaking at this time. Ran water dispense test, found water is spraying from crack in dual valve plastic housing. Unit will need dual valve replaced. ; ordrng 1 W11482383 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Cleveland, OH 44120

Joe O

Job Details: 03/30/2023

"Cc: not drainingFound drain clean out empty. Needs drain pump; ordrng 1 WPW10605427 (pump-water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Orange, OH 44022

Brian M

Job Details: 03/30/2023

Cc unit not dispensing Found motor frozen.. warmed motor and it started to work Advised to watch

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Warrensville Heights, OH 44128

Jason N

Job Details: 03/30/2023

"Cc unit not advancing through cycle Ran diagnostics, found code f0e2 for oversuds and f7e7 for motor unable to reach target rpm. Ran auto test cycle, all functions passed. Checked under unit, nothing abnormal found. Ran normal wash test then drain and spin. All functions passed. No issues found with unit at this time. Possible overload or offbalance situation."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHK2336TF0

Near Garrettsville, OH 44231

Brian M

Job Details: 03/30/2023

Cc unit not powering on Found main control not sending power to compressor or condenser fan Needs control Customer wants to self install ; ordrng 1 5304512770 (Control) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

FRIGIDAIRE WALL OVEN

Model FGMC2766UFC

Near Willoughby, OH 44094

Jason N

Job Details: 03/30/2023

"Cc unit was preheating when it started buzzing, then a flash and smoke Checked power into unit, good at 247v. Ran bake and broil tests, no power to either element. Checked safety thermostat, reading open, will need replaced. Checked all elements for continuity, found convect element physically popped open. Quoted customer element and thermostat replacement. ; ordrng 1 139006500 (Convect element) and 1 318578506 (Thermostat)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Euclid, OH 44123

Corina B

Job Details: 03/30/2023

"CC that the unit is not cooling. Confirmed. Fz ff 56*. No frost pattern on the evap. Will need an evaporator, drier and compressor ; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EWH00

Near Richmond Heights, OH 44143

Corina B

Job Details: 03/30/2023

"CC that the unit is not making ice. Cycled the the maker, cycled and filled. Advised cust it takes 72 hrs to have a full bin. Opt test ok. Advised cust to monitor the ice. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near University Heights, OH 44118

Corina B

Job Details: 03/30/2023

Replaced the gasket. Test. No leaks. Opt test ok

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Amherst, OH 44001

David R

Job Details: 03/30/2023

"Replaced drain hose and drain pump, also corrected position of hose to disposal so the hose would be at an angle and not go directly downward. Ran unit, drain properly. Good. Op Test Ok."

We serviced a

CROSLEY DRYER

Model CED7011LW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/30/2023

Found loose connection on control all the other parts check good

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Avon, OH 44011

Marie V

Job Details: 03/30/2023

"Cc that the unit still making the noise. Ran unit on step 5 getting the vibration noise again. It comes from cardboard underneath condenser. Removed rear and set under compressor area to avoid contact with compressor, unit is working good at this point. Op test ok"

We serviced a

GE REFRIGERATOR

Model GFE28HMHEES

Near Ashtabula, OH 44004

Dan H

Job Details: 03/30/2023

"Installed new fresh food section evaporator fan, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DWH3

Near North Olmsted, OH 44070

David R

Job Details: 03/30/2023

"Cc unit not cleaning in cycle. Found wash motor error. Getting power but just motor clicking. Will need wash motor assembly and sensor. Gave estimate to customer ; ordrng 1 WPW10605057 (Wash motor) and 1 WPW10705575 (Sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 03/30/2023

Replaced main board tested unit opt test good.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Fairview Park, OH 44126

David R

Job Details: 03/30/2023

"Cc unit not cycling. Found gearcase leaking, broken slider. Will need gearcase, slider, clutch, rotor and stator (should be under 10 year warranty). Gave estimate to customer.; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator motor) and 1 W10915701 (Rotor motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Royalton, OH 44133

Corina B

Job Details: 03/30/2023

Replaced the hinges. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Cleveland, OH 44113

Angel

Job Details: 03/30/2023

Replaced blower wheel tested unit opt test good.

We serviced a

MAYTAG WASHER

Model Mvwx655dw1

Near Garfield Heights, OH 44125

Joe O

Job Details: 03/30/2023

Cc: pump continuously runningFound error codes f0e2(over suds). Advised on detergent usage. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Jason N

Job Details: 03/30/2023

Installed latch and bezel. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Avon Lake, OH 44012

Angel

Job Details: 03/30/2023

Installed control board and ui set temps to recommended opt test good.

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Newbury, OH 44065

Brian M

Job Details: 03/30/2023

Cc unit did not dry first time around on normal cycle Found dryness level set low Advised on cycle functions OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Rocky River, OH 44116

Angel

Job Details: 03/30/2023

"Cc that seal was coming off on the refrigerator section door. Confirmed cc, seal was in perfect condition but coming off the top section so removed it and added some food grade silicone around the liner and reinstalled it recommended customer to leave door closed for a couple of hours to let it dry before opening door opt test good.adhe"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Andover, OH 44003

Dan H

Job Details: 03/30/2023

"Customer complaint that doors are uneven, leveled unit, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Mentor, OH 44060

Jason N

Job Details: 03/29/2023

Cc unit door not closing correctlyCustomer stated the door was kinked when the customer fell on top of it while reaching for clothes. Confirmed inner panel and hinges are bent. Manipulated slightly to allow door to close and stay latched. Inner door panel will need replaced. ; ordrng 1 WP695737 (Panel)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Lorain, OH 44053

Gabriel P

Job Details: 03/29/2023

"Replace seal,opt test ok advise to monitor"

We serviced a

MAYTAG VERTICAL FREEZER

Model MZF34X20DW00

Near Strongsville, OH 44149

Gabriel P

Job Details: 03/29/2023

Found evaporator frozen not going in to defrost .force into defrost and heater turn on but found thermistor out of range checking ; ordrng 1 WPW10383615 (Thermistor)

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Cleveland, OH 44144

Angel

Job Details: 03/29/2023

"Cc dryer not starting. Confirmed cc checked door switch, found door switch broken. Explained to customer about door switch, customer wanted the repair done. Changed door switch, tested unit. Opt test good.; used 1 WPW10569603 (DOOR SWTCH) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW1

Near Cleveland, OH 44113

Angel

Job Details: 03/29/2023

"Cc that cycles wont start. Confirmed cc, unit will need main board replaced ordering part. ; ordrng 1 W11371721 (Main board)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ0

Near Middlefield, OH 44062

Brian M

Job Details: 03/29/2023

Cc ui not showing all digits Needs ui/ control ; ordrng 1 W11258611 (cntrl-elec)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Novelty, OH 44072

Joe O

Job Details: 03/29/2023

"Cc: indicator light on, noiseFound filter light on. Advised customer how to reset filter light. Tested all fans, compressor, and damper. No abnormal noises. Op test ok"

We serviced a

GE RANGE

Model JBS86SP4SS

Near Eastlake, OH 44095

Jason N

Job Details: 03/29/2023

"Cc unit front 2 burners not working Customer stated the dual burners in the front do not work properly, only the outside works. Ran burner test, confirmed only the outer elements are working on the burners. Ordering infinite switches and elements. ; ordrng 2 WB24X25013 (Infinite switch)s and 1 WB30T10130 (Element) and 1 WB30X24111 (Element)"

We serviced a

KITCHENAID MICROWAVE

Model KHMS2040WBL1

Near Painesville, OH 44077

Jason N

Job Details: 03/29/2023

Cc unit door needs replaced due to crack in plastic Customer stated he has a door and that it just needs installed. Installed door. Op test good.

We serviced a

MAYTAG WASHER

Model MVW8230HC0

Near Garrettsville, OH 44231

Brian M

Job Details: 03/29/2023

"Cc unit still not functioning after self install of control Customer need lid lock ; ordrng 1 W11394572 (Lid lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Amherst, OH 44001

David R

Job Details: 03/29/2023

"Replaced heater element. Tested all sensors, good. Heating, cycling, clear vent. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/29/2023

Replace handle opt test ok

We serviced a

MAYTAG WASHER

Model MVWB850YG1

Near Solon, OH 44139

Joe O

Job Details: 03/29/2023

"Cc: leakingCustomer stated they noticed water damage in basement and that is how they determined water leaking from laundry room. Found bearings excessively loud in hand spin. Signs of water leaking(rust and water marks) from tub seal under and on unit. Needs bearing kit, stator and rotormotor(stator, and rotor) under 10 year part only warrantyCustomer does not want to repair at this time. If customer decides to repair will need to be 2 job count; ordrng 1 W10435302 (bearing) and 1 WPW10419333 (stator) and 1 280146 (rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Hiram, OH 44234

Brian M

Job Details: 03/29/2023

Cc unit not cooling Found defrost bimetal not closingNeeds bi metal harness and thermistor ; ordrng 1 W11566892 (Defrost bi metal) and 1 WPW10384183 (thermistor) and 1 W11546684 (Clip)

We serviced a

WHIRLPOOL DRYER

Model MED6230RHW3

Near Willowick, OH 44095

Corina B

Job Details: 03/29/2023

CC that the nut is missing. Confirmed. Installed the nut. Put the white wire with the neutral since its a 4 prong cord. Tested. Opt test ok.

We serviced a

KITCHENAID RANGE GAS

Model KGRS205TSS0

Near North Olmsted, OH 44070

David R

Job Details: 03/29/2023

"Cc bake not working, FL burner not working correctly. Found burner orfice clogged, cleaned out, good. Working correctly. Found broken bake ignitor. Replaced from t/s. Ran bake at 350* cycling. Good. Op Test Ok. ; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS09

Near Aurora, OH 44202

Joe O

Job Details: 03/29/2023

"Cc: not heatingFound unit is pulling 13 amps. Needs magnetron and diodeCustomer does not want to repair at this time.; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kent, OH 44240

Brian M

Job Details: 03/29/2023

Cc of noise hammering when filling Found unit to be fine just back pressure on hoses Advised on hammer valves

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Beachwood, OH 44122

Jason N

Job Details: 03/29/2023

Cc unit gearcase leaking oil Confirmed gearcase seal leaking oil underneath unit. Replaced gearcase using customer supplied pre Id part. Ran auto test and calibration. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Euclid, OH 44123

Corina B

Job Details: 03/29/2023

"CC that there is ice build in the freezer and water dripping in the ff. Confirmed. Found the ff door sagging. Raised the door. Found the evap fan not running. Replaced the fan and washers from t/s. Opt test ok. ; used 1 WP2315539 (MOTOR-EVAP), and 2 Wp487576 (Washers) from stock"

We serviced a

JENN-AIR RANGE

Model JGW8130DDB

Near Aurora, OH 44202

Joe O

Job Details: 03/29/2023

"Cc: oven shutting off after heatingFound unit not allowing any selections. Needs uiCustomer does not want to repair at this time; ordrng 1 WP5766M099-60 (panl-cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2622MSJ

Near Moreland Hills, OH 44022

Brian M

Job Details: 03/29/2023

Cc unit leaking and high temp going off Found unit to have ice build up in drain pan area causing air flow restriction Cleared ice and pan OP Test Ok Advised to watch

We serviced a

GE RANGE

Model JBP82B0H1BB

Near Euclid, OH 44117

Corina B

Job Details: 03/29/2023

Replaced the switch. Removed the broken bulb. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5620hw3

Near Beachwood, OH 44122

Jason N

Job Details: 03/29/2023

"Cc unit leaking from underneathCustomer stated they are finding a small puddle of water in front of the unit after the wash cycle. Ran wash test, found after several minutes, water started dripping from bottom door. Found buildup of dog hair and lint sticking to the bottom of the door glass. Cleaned door glass and retested. Observed for several minutes, no additional leaks. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Aurora, OH 44202

Joe O

Job Details: 03/29/2023

"Installed control, water valve, and fill tube heater. Cycled ice maker. Advised customer to monitor. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Independence, OH 44131

David R

Job Details: 03/29/2023

"Slider was recently replaced in Jan 2023. Found a little drip from gearcase. Rotor nut is not coming off, stripped. Ordering Gearcase, Rotor, Stator, Screws. Replace other parts on return. ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W11260238 (Rotor) and 6 W11027980 (Screws)s"

We serviced a

MAYTAG WASHER

Model n/a

Near Moreland Hills, OH 44022

Brian M

Job Details: 03/29/2023

Cc unit not cycling Found lid lock errors and lid lock not functioning Needs lid lock ; ordrng 1 W11188327 (latch) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG DRYER

Model medc465hw0

Near University Heights, OH 44118

Corina B

Job Details: 03/29/2023

CC that the unit is not heating. He replaced the thermal fuse. Confirmed. Cust supplied the door seal and glue. Found the heater is open. Will need a new heater. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Replaced the heater from t/s and the gasket the customer supplied. Opt test ok. ; used 1 279838 (ELEMENT) from stock

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