We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Parma, OH 44134
Marie V
Job Details:
09/29/2022
Cc that the door wont close. Confirmed. Corrected issue. Advice cust to avoid leaning on door or put heavy things on it. Op test ok
We serviced a
GE REFRIGERATOR
Model GTH18gbddrww
Near Painesville, OH 44077
Jason N
Job Details:
09/29/2022
"Cc unit will intermittently make loud nose Unit not running when arrived, adjusted thermostat to start unit into cooling mode. After a few minutes, can hear evaporator fan motor bearing start to squeak. Found excessive play in motor bearings. Unit will need evaporator fan motor replaced. ; ordrng 1 WR60X31522 (Evaporator fan)"
We serviced a
MAYTAG WASHER
Model MTW5770TQ0
Near Shaker Heights, OH 44122
Joe O
Job Details:
09/29/2022
"Cc: not advancing in cycle when on heavy duty or super washRan super wash. Unit filling and agitating. Monitored. Unit not advancing past heavy duty. Spoke with BJ, he stated it was reccomended to replace both atc and timer. Needs timer and atc; ordrng 1 WPW10111389 (timer) and 1 WP8578335 (swtch-temp)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW03
Near Cleveland, OH 44106
Corina B
Job Details:
09/29/2022
CC that the u it is not cooling. Confirmed. 74*. No frost pattern on the evaporator. Will need a compressor and evaporator. Office is to reschedule appointment ; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Ashtabula, OH 44004
Dan H
Job Details:
09/29/2022
"Customer complaint of noisy operation and doors are not aligned, doors can be aligned once unit is installed in home, no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Middleburg Heights, OH 44130
Marie V
Job Details:
09/29/2022
"Cc that the unit makes noise , that is not dispensing rinse aid and is not leveled. Motor is a little loud. Unit has insulation. Will replace motor. Office will contact once they have eta on the part; ordrng 1 W11416362 (Motor)"
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Painesville, OH 44077
Jason N
Job Details:
09/29/2022
"Cc unit leaking Customer had just run a cycle, found small amount of water on left side under door. Found water was dripping inside door, vent gasket not sealing properly. Unit will need vent gasket replaced. ; ordrng 1 WD08X10092 (Vent seal)"
We serviced a
KITCHENAID REFRIGERATOR
Model WRT318FZDB02
Near Aurora, OH 44202
Brian M
Job Details:
09/29/2022
Installed control and thermistor Advised to let settle for. 72 hours to notice any temp difference
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3430GS00
Near Willoughby Hills, OH 44094
Joe O
Job Details:
09/29/2022
Installed igniter. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Berea, OH 44017
David R
Job Details:
09/29/2022
"Filter sent out, broken in half, could not use. Was able to reuse the old one, so no charge for that. Replaced gearcase assembly, basket assembly , agitator, spanner. Ran diagnostics, test 51/52. Good. Op Test Ok,"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVB00
Near North Royalton, OH 44133
David R
Job Details:
09/29/2022
"Replaced bi metal and control, programmed. Good. Give 24 hours to cool and 24-48 for full bin of ice. Took pic of evap to have for reference if needed in future. Op Test Ok"
We serviced a
MAYTAG DRYER
Model DE410
Near Cleveland Heights, OH 44106
Manny
Job Details:
09/29/2022
"Cc unit not heating, verified and no heating, took unit apart and checked power to heater and good power, removed heater cover and heater is broken, unit needs heating element assembly, customer will not proceed with the repair.; ordrng 1 WPY303404 (element, assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Cleveland, OH 44115
Manny
Job Details:
09/29/2022
"Cc unit not heating, verified and no heating, checked power and good power, removed back cover and can see the heater coil in pieces, replaced heater and thermal cut off with TS# 270838(heater) and W10900067(cutoff), unit is under warranty per entitlement; used 1 279838 (ELEMENT), and 1 W10900067 ( Cutoff) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KBS0
Near Westlake, OH 44145
Angel
Job Details:
09/29/2022
Cc that console some of the buttons do not work. Confirmed the power wash and tough buttons do not work. Replaced console tested functions. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model SF114PXSB0
Near Cleveland, OH 44105
Manny
Job Details:
09/29/2022
"Cc unit not heating, verified and igniter not glowing checked voltage to igniter and good, unit needs igniter, replaced igniter using TS# 12400035, ran bake test opt test ok!; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Angel
Job Details:
09/29/2022
Cc that unit was making a screaming sound. Took temps and freezer was at 16* but in defrost mode and ff section at 39* unit is making ice and nothing thawing out everything is working as should tested fans and everything but customer said it happened once or twice and hasnt happened since they made the appointment a week ago. Cannot find issue with unit. Opt test ok.
We serviced a
WHIRLPOOL STACK W/D
Model WET4027HW0
Near North Royalton, OH 44133
David R
Job Details:
09/29/2022
"Maintenance met me at building apartment. Cc unit lock will lock and unlock by itself. Ran diagnostics F5E2, F5E3 lid latch error code. Tested and will need new latch. Stacked unit. ; ordrng 1 W11176112 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Cleveland, OH 44111
Angel
Job Details:
09/29/2022
Cc that unit was freezing stuff in the middle section also the crisper drawer will come off track sometimes and ice falls out of bin. Verified and customer had the temperature on 4 out of 5 and was blocking the center causing the food to freeze explained to customer she wants to keep the center area open so the air can flow properly. For the crisper drawer nothing is broken its just that where it sits on is plastic on plastic and the shelves that hold the crisper drawers do t have a center support so if she puts heavy stuff on top of the shelf it tends to bend causing it to be unleveled and crisper drawer sliding off when to heavy and for the ice its just when the ice maker drops the ice if its piled up on a corner when you open the door the ice maker arm pulls on the ice causing it to fall on bottom of freezer. Unit is working as designed its just how its designed. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Strongsville, OH 44149
David R
Job Details:
09/29/2022
Replaced all 12 LED lights. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44105
Manny
Job Details:
09/29/2022
"Cc unit making a thumping noise, verified and unit sounds like something is wedged in the drum seal, found chain links in the seal removed opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Wellington, OH 44090
Gabriel P
Job Details:
09/29/2022
"Replace seal,opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, OH 44017
Gabriel P
Job Details:
09/29/2022
"Found belt came out loose correct issue,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Berea, OH 44017
Gabriel P
Job Details:
09/29/2022
"Customer complaint of unit move when is spinning so I push on basket and it bounce ones but when on high spin it bounce alot ordering shocks ; ordrng 1 W11130362 (Shocks), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Lakewood, OH 44107
Angel
Job Details:
09/29/2022
Replaced damper assembly tested function. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Berea, OH 44017
David R
Job Details:
09/29/2022
"Looks like the wiring wasnt plugged all the way in for the icemaker. Corrected. Ran icemaker error codes test 56, no codes E0. Ran test 59, went to home position, ran test 45 and called for water. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
09/29/2022
"Found little frost on freezer evaporator check compressor and it was really hot and was pulling 3.17 amps is a possible leak and bad compressor giving estimate customer will not fix ; ordrng 1 WR87X10199 (Compressor) and 1 WR87X36102 (Evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Elyria, OH 44035
Gabriel P
Job Details:
09/29/2022
"Found no burning spot check voltage to control is 122 also check voltage dc going to console and it was 5 voltage dc need console call safety team they will not cover for repair ; ordrng 1 W11162441 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAW
Near East Cleveland, OH 44112
Corina B
Job Details:
09/29/2022
CC that the oven does not turn on and the cooktop flames are to high. Confirmed. Cust hit bake and up or down arrow never pressed the bake. The cooktop flames are high on the simmer. Adjusted the flames. Show customer how to start the oven. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Chagrin Falls, OH 44023
Brian M
Job Details:
09/29/2022
Cc unit will not wash Installed capacitor and actuator still unit not advancing Ran diagnostics found that drain pump wires where pinched in cap and causing loose connections Fixed wires OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Olmsted Falls, OH 44138
Manny
Job Details:
09/29/2022
Replaced rail and frame opt test ok
We serviced a
AMANA RANGE
Model AGR6603SFS4
Near Willoughby, OH 44094
Joe O
Job Details:
09/29/2022
Cc: front right burner not lightingFound burner not igniting. Could not find source under cooktop. Reassembled. Tested unit intermittently sparking. Needs spark module and igniter; ordrng 1 W11453920 (Igniter) and 1 WPW10110491 (module-spk)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Bay Village, OH 44140
Angel
Job Details:
09/29/2022
"Cc that unit is loud when agitating. Went into diagnostics and did a manual agitation and could hear a rattling sounded like it was the cam looked and underneath but did not see anything unusual so i removed the cam and rotated the gearcase shaft and the sound was coming from the gearcase and there was a little bit of oil starting to leak. Unit will need gearcase, cam and belt. Gave customer estimate and stated he will use the washer like that until it goes out. Charged service call.; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt), used 1 W10721967 (PULLEY) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS0
Near Perry, OH 44081
Dan H
Job Details:
09/29/2022
"Installed new heater, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Berea, OH 44017
David R
Job Details:
09/29/2022
Cc unit not dropping ice. Found the icemaker arm Hitting the ice tray. Took off arm and adjusted. Called for water. Customer to monitor. Good as of today. ** if still is messing up, order icemaker W11546935"
We serviced a
MAYTAG WASHER
Model MVWB765FW
Near North Ridgeville, OH 44039
David R
Job Details:
09/29/2022
"Replaced both UI and main control. Tested test 51/52. Good, Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near North Ridgeville, OH 44039
David R
Job Details:
09/29/2022
"Customer said when get ice or water, dispenser will just stop by itself. Found deli board shorted and wires to deli door as well. Let customer know that the control and door needed. Customer is moving out of home within next couple of days, let know to contact whirlpool, gave customer service number. Unplugged deli control for now. So that all functions will work correctly. Will need deli control and door. ; ordrng 1 W10815669 (Deli door) and 1 WPW10769076 (Deli UI)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Avon, OH 44011
Marie V
Job Details:
09/29/2022
"Cc that the unit stopped cooling. Confirmed. Room temperature in both sections. Compressor , condenser fan and evaporator are running. When verify compressor the condenser line is all rusted in water pan. Theres green liquid stain in drain pan, unit leaked refrigerant from condenser. Installed piercing valve , blew nitrogen , stared leaking from condenser line. Gave estimate to cust , and advise that system could be contaminated. Cust will not fix. ; ordrng 1 W10160407 (Compressor) and 1 WP67006131 (Condenser) and 1 WP12866903 (Line), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Painesville, OH 44077
Dan H
Job Details:
09/29/2022
"Installed new control, op test good"
We serviced a
KITCHENAID WALL OVEN
Model P
Near Solon, OH 44139
Brian M
Job Details:
09/29/2022
Cc unit not powering on Used jumper in place of the fuse unit powered on Ran test bake and broil and fan turned on it Needs fuseCustomer wants to install ; ordrng 1 WPW10545291 (fuse-thrml) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM01
Near Maple Heights, OH 44137
Brian M
Job Details:
09/29/2022
"Cc unit not cooling Found evap fan getting power but not running Replaced using truck stock also replaced thermistor thermistor was cracked ; used 1 WP2315539 (MOTOR-EVAP), and 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS
Near Solon, OH 44139
Brian M
Job Details:
09/29/2022
Installed door and leveled the other OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Eastlake, OH 44095
Dan H
Job Details:
09/29/2022
"Installed new control, keypad and display board, op test good"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6AQ0
Near Willoughby, OH 44094
Dan H
Job Details:
09/29/2022
"Customer did not receive seal, reordering ; ordrng 1 240392601 (Seal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Chagrin Falls, OH 44023
Corina B
Job Details:
09/29/2022
Replaced the adjusters. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Painesville, OH 44077
Dan H
Job Details:
09/28/2022
"Customer complaint that unit is leaking,ran test cycle, ran quick wash cycle, no leaks found, unit is operating as designed"
We serviced a
ADMIRAL DRYER
Model AED4516HW0
Near Willoughby, OH 44094
Dan H
Job Details:
09/28/2022
"Customer complaint that unit is making noise, confirmed, found a screw lodged in felt slide, removed, op test good"
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Lakewood, OH 44107
Marie V
Job Details:
09/28/2022
Cc that the unit shows an error code. Confirmed. Unit has F5E1 F5E2 F5E3. All latch issue. Replaced latch and delete error codes. Ran calibration. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Willoughby, OH 44094
Joe O
Job Details:
09/28/2022
"Cc: not washing, not advancing past rinseFound error codes f7e1(basket speed fault). Found unit is sensing basket speed. Ran manual spin and agitate. Found motor just humming. Found harness on capacitor shorted. Needs capacitor and harnessCustomer showed pop ; ordrng 1 W11428524 (Capacitor) and 1 W11448788 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Willowick, OH 44095
Joe O
Job Details:
09/28/2022
Installed slides and gasket. Op test ok
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Mentor, OH 44060
Dan H
Job Details:
09/28/2022
"Installed new dispenser and control, op test good"
We serviced a
FRIGIDAIRE BUILT IN FRIDGE
Model FPRU19F8RFE
Near Aurora, OH 44202
Brian M
Job Details:
09/28/2022
Cc unit not cooling Found light frost on evap No dye on evap No dye in the rear Pressure sitting at -4 on low and about 160 on high Suspect a possibility of undercharge Charged unit up Pressures are good and normal frost on evap At this time we can only wait and see what happens No visible leak
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Brian M
Job Details:
09/28/2022
Cc of noise Could not duplicate issue Advised to watch
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Kent, OH 44240
Brian M
Job Details:
09/28/2022
Cc unit just stuck in wash cycle Found cold water shut off Advised that cold is needed to run properly its used for rinsing Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Oberlin, OH 44074
David R
Job Details:
09/28/2022
Cc unit not starting or doing any functions when set. Found wires to drain pump broken off. Took pics. Spliced and replaced wires and taped up. Good. All functions working correctly. Op Test Ok.
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Olmsted Township, OH 44138
David R
Job Details:
09/28/2022
"New UI customer bought from eBay was bad. Replaced new control with old UI, good. Working. Not starting now, display with light but no cycling. Called techline. Ordering latch. ; ordrng 1 WD21X10490 (Latch)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Elyria, OH 44035
Angel
Job Details:
09/28/2022
Cc that unit was making a sound that unit was not making before when washing. Put unit to wash and when it started washing could hear the sound and it sounded like bad bearings looked underneath unit and noticed that it didnt have any gearcase oil so i took off the belt and spun the drive motor and the bearings were bad and to make sure i spun the drum without the belt on and it was quiet. Unit will need drive motor replaced. Office to reschedule part out of stock.; ordrng 1 W11222082 (Drive motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GHEXNB01
Near Avon Lake, OH 44012
Angel
Job Details:
09/28/2022
Replaced dispenser switch bracket tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Chardon, OH 44024
Jason N
Job Details:
09/28/2022
Cc unit door gasket rippedReplaced RH door gasket using customer supplied pre Id part. Ensured good seal to cabinet. Op test good.
We serviced a
WHIRLPOOL DRYER
Model MED7230HC2
Near Columbia Station, OH 44028
David R
Job Details:
09/28/2022
"Cc a message popped up when first got it, check vent. No stored error codes. Nothing in owners manual or tech sheet saying check vent. Let customer know, probably a warning signal when first turning on to make sure that everything is good before starting unit. All functions are good. Unit is good and working properly. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Olmsted, OH 44070
Angel
Job Details:
09/28/2022
Cc that unit is not getting hot water coming in to unit. Verified unit is getting hot water to unit but the hot water thats coming in from the home is not hot enough more towards warm so when unit is set to hot and since it has to mix with cold water when coming into the unit it will feel cold by the time it fills up. Explained to customer and i saw her hot water tank and the temperature was set towards low she put the temperature hotter to test the unit to see if it was true so i waited till the tank heated up tested the unit and the water felt hotter but since the hot water takes long to get hot by the time its done filling its warm not hot. So I replaced the valve to see if it would make a difference but it didnt unit working as designed just the hot water takes long to reach the washer. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW1
Near Mentor, OH 44060
Dan H
Job Details:
09/28/2022
"Customer complaint that unit is not making ice, fresh food section temperature at 39 degrees, freezer section temperature at 0 degrees, cycled ice maker , ice maker did not cycle, ice maker is making a grinding noise , ice maker is receiving 120vac , unit needs new ice maker ; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ00
Near Brook Park, OH 44142
Manny
Job Details:
09/28/2022
"Cc unit frosting up in the fz verified and saw a bit of frost on the right hand side of the fz and door, checked gasket to verify proper door seal and sealing properly, pull unit out to check the ice maker installation port and make sure warm air is not getting in through there and its seal, open the door and closed it and noticed the door closer was loose and sometimes itll get caught in the hinge and door will have a little gap on gasket on right side where frost was, tighten the door closer and advise customer to monitor the unit and if it starts frosting up again to give wpl a call and well take another look."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lakewood, OH 44107
Angel
Job Details:
09/28/2022
Cc that unit stopped working after one use it starts sensing and goes to done. Verified and found belt came off pulley because of an extra drive motor screw left inside pulley cover causing the belt to jam up and coming off. Replaced belt everything else looked good tested unit. Opt test ok.; used 1 W11239857 (BELT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Kent, OH 44240
Brian M
Job Details:
09/28/2022
Cc of food freezing in center Found temps set to cold and advised on product placement OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Cleveland, OH 44128
Marie V
Job Details:
09/28/2022
"Cc that the fresh food is not cooling and theres frost in freezer. Confirmed, temps 1* in freezer and 55* in fresh food. Got rid of frost, not from evaporator, air duck was clogged up. Found that liner around the hole unit had a gap, sealed all around and took pics. Explain cust to allow 24 hours for unit to reach normal temps. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Berea, OH 44017
David R
Job Details:
09/28/2022
"Replaced vent assembly and gasket. Ran diagnostics test, good. Customer to monitor. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model LEB6300PW1
Near Kent, OH 44240
Brian M
Job Details:
09/28/2022
Cc unit will not shut off when opening door Found door switch broken Replaced using truck stock ; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44110
Joe O
Job Details:
09/28/2022
Cc: no water coming inFound water to unit shut off. Turned water on. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model GY397LXUQ04
Near Middleburg Heights, OH 44130
Manny
Job Details:
09/28/2022
"Replaced membrane, ran test all buttons are functional, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near North Royalton, OH 44133
Manny
Job Details:
09/28/2022
"Cc unit keeps shutting off and on, unit was disconnected, connected unit to killawatt unit working properly, removed control cover to verify all connectors were secured and they were, removed back cover to verify harness is secured and it is, unit working as designed notice the outlet without the cover and can see a lot of stripped wires and ground looks close to neutral. Customer stated that unit was still doing the same thing after she plugged in in a different outlet in the kitchen, explain that since I cant duplicate the issue there no much I can do, Opt test ok. Advise customer that if issue returns to try recording so we can determine whats going on."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413UW3A
Near Perry, OH 44081
Dan H
Job Details:
09/28/2022
"Customer complaint that unit does not start sometimes, found start button on user interface broken, unit needs new user interface and console ; ordrng 1 5304517656 (Console) and 1 5304517207 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Cleveland, OH 44128
Marie V
Job Details:
09/28/2022
"Cc that the unit shows a error code every softer and unit stops working properly. It can run 3 load ok but then error code shows up. Ran diag found error code F0E3 over load f0e5 off balance load f2e1 ui stuck button. Ran auto test pass. Tilted unit and removed rotor. Rotor is starting to get stripped. Also theres oil leaking unit will need. Gearcase, impeller, slider and rotor. Stator looks good. ; ordrng 1 W10734521 (Slider) and 1 W11393685 (Gearcase) and 1 W10754161 (Rotor) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Cleveland, OH 44102
Marie V
Job Details:
09/28/2022
Cc that the freezer gasket is falling off and that theres condensation in fresh food section coming from freezer. Verify drain tube is good. Sealed liner. Unit will need freezer door. The liner is too separated from door . Installing new gasket is not going to fix issue. Will need door. 6 to 8 weeks to arrive ; ordrng 1 W11178521 (Nameplate) and 1 LW10599407 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Brook Park, OH 44142
David R
Job Details:
09/28/2022
"Replaced belt, motor. Ran diagnostics test. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Brecksville, OH 44141
Manny
Job Details:
09/28/2022
"Cc unit have no power, verified unit is dead, removed terminal block cover and tested voltage, have 125vac noticed that the ground was touching the neural wire, separated wires and dishwasher came on ran diagnostics and unit finished without any issues, this was a bad install, opt test ok"
We serviced a
GE OTR MICROWAVE
Model JVM1540SN1SS
Near Lyndhurst, OH 44124
Joe O
Job Details:
09/28/2022
"Cc: arkingFound unit arking in wave guide, where wave guide meets cabinet. Spoke with bj, wave guide is not replaceable, and when it starts arking in wave guide it would need replaced."
We serviced a
AMANA RANGE
Model AGR6603SFB3
Near Madison, OH 44057
Dan H
Job Details:
09/28/2022
"Customer complaint that oven is not heating, confirmed, found wire on gas valve had fallen out, no damage, reinstalled, oven heated, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Bay Village, OH 44140
Gabriel P
Job Details:
09/28/2022
"Follow each step of seal system ,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Kent, OH 44240
Brian M
Job Details:
09/28/2022
Followed Service pointer, op Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44105
David R
Job Details:
09/28/2022
"When turning dial on control, all display lights will come on at once. Will need a new control, replace other parts as needed on return. ; ordrng 1 W11611306 (Control)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Madison, OH 44057
Dan H
Job Details:
09/28/2022
"Customer complaint that unit is not washing, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly , ran entitlement actual goods issue date 1/4/22; ordrng 1 W10888591 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ravenna, OH 44266
Brian M
Job Details:
09/28/2022
Installed control and noise filter OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Cleveland, OH 44113
Angel
Job Details:
09/28/2022
Cc that unit has been making a vibrating sound periodically but its been cooling perfectly. Unit was in a defrost when i arrived so I waited for unit to start up to see if it would make the sound and it started up perfectly the only thing was that when i removed unit from spot the panel by the compressor was dented in so i fixed dent and explained to customer that it couldve been that but everything sounds good customer stated it was good he was just worried compressor was bad explained to him compressor is working perfectly specially with him having 3* in freezer and 36* in ff section. Unit working as designed at this moment. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details:
09/28/2022
Cc that unit is not filling or doing anything. Confirmed started unit up and it wont fill or rotate will need main control board replaced. Building manager had control already so I replaced control board tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44105
David R
Job Details:
09/28/2022
"Customer had POP. Cc unit frosting up in FZ and not cooling in FF. Took pics of all ice and frost. Found FF door is not closing correctly, gap, allowing air to get it. Tried adjusting at hinge, did not work. Will need new FF door, also would suggest replacing FZ door as well, control , and to steam all ice off FZ compartment. Ordering both doors and control. *** 2 count ; ordrng 1 LW10599396 (Door FF) and 1 LW10599399 (FZ door) and 1 W11178521 (Badge) and 1 W11594670 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44135
Marie V
Job Details:
09/28/2022
Cc that the ice maker arm is not going down and that is not leveled. Leveled unit and showed cust how ice maker operates. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Burton, OH 44021
Joe O
Job Details:
09/28/2022
Installed drain hose. Tested. Op test ok
We serviced a
KITCHENAID ICE MAKER
Model KUIC18NNZS0
Near Rocky River, OH 44116
Marie V
Job Details:
09/28/2022
"Cc that the unit makes a loud noise and instead of unit getting cold it gets hot and is not making ice. When start unit. Water coming in to bucket pressure is very slow. Unit did a flush and filled back up. Unit starts making the noise. Is from compressor. Like all springs inside had broken off. Cust will buy new.; ordrng 1 WPW10605286 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Parma, OH 44134
David R
Job Details:
09/28/2022
Replaced FZ gasket. Good. Op Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near North Royalton, OH 44133
David R
Job Details:
09/28/2022
"Replaced drain pump. Ran diagnostics, good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Madison, OH 44057
Dan H
Job Details:
09/28/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 41 degrees, freezer section temperature at-9 degrees, compressor and condenser fan are running, evaporator fan is running, air damper is working, thermistors test good, unit needs new control, customer does not want repair at this time; ordrng 1 W11455229 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TF0
Near Ravenna, OH 44266
Brian M
Job Details:
09/28/2022
Rebuilt ice maker housing Also found leak at 5/16 connections Customer stated floors are wavy now Advised to reach out to warranty company about floor Replaced using truck stock OP Test Ok ; used 2 WR02X11330 (5/16 UNION) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland, OH 44127
Manny
Job Details:
09/28/2022
"Cc unit making a grinding noise and detergent not dissolving, ran diagnostics and no codes when unit went to agitate heard a grinding noise, stop cycle and found wash plate bolt loose, tighten bolt, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chardon, OH 44024
Joe O
Job Details:
09/28/2022
Installed control and evap cover. Unit is cooling. Advised to allow 24 hours for temps to adjust. Op test ok
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Conneaut, OH 44030
Dan H
Job Details:
09/28/2022
"Customer complaint that unit will not complete wash cycle, ran diagnostics found f0e2(over suds) error code, ran test cycle, unit completed test cycle, no errors, advised customer to run clean washer cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Grafton, OH 44044
David R
Job Details:
09/28/2022
"Replaced icemaker. Ran test mode, good. Give 24 hrs or so for a full bin of ice, Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44121
Manny
Job Details:
09/28/2022
"No refrigerant to Recover, replaced compressor, filter and Evap, placed in a 29in vacuum and holding for 15 minutes, charged with 4.24OZ of R134a pressure holding at 1 psi, good frost pattern on evap, unit is cooling, advise customer to allow 24 to 48 hours for temps to equalize,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Avon, OH 44011
Gabriel P
Job Details:
09/28/2022
"Follow each step of seal system,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Kirtland, OH 44094
Joe O
Job Details:
09/28/2022
Cc: not workingFound punch in garbage disposal. Knocked out punch. Ran test cycle. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Conneaut, OH 44030
Dan H
Job Details:
09/28/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 68 degrees, freezer section temperature at 9 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan motor is receiving 120vac , unit needs new evaporator fan motor ; ordrng 1 W11024089 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
