Local Reviews
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Brian M.
DISHWASHER GE GDF520PGJ2WW Cc that unit will not work or turn on Checked breaker and voltage to unit Unit is getting proper voltage Removed door and checked control was able to get power for a quick second but nothing after that Needs wire harness control and logic board ; ordrng 1 WD21X22596 (harness asm door) and 1 WD21X22803 (kit svc ui front log) and 1 WD34X22257 (panel control asm)
Jeff M.
WASHER WHIRLPOOL WTW5000DW2 The unit was off balance. Unit op tested good
Brian M.
WASHER MAYTAG MVWX655DW1 Cc unit not working Plugged unit In no indicator light on board Unit is getting 120 Needs control board replaced ; ordrng 1 W11116592 (cntrl-elec)
Brian M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Customer email pop Cc low no ice Found temps in freezer to be -2 and fridge is at 37 Ran icemaker error codes e2 ice maker can not find home position Ran home test and it just turns does not stop Needs icemaker ; ordrng 1 W11294907 (ICEMAKER )
Gabriel P.
DISHWASHER WHIRLPOOL WDT710PAHW0 "Ran diagnostics no error codes,put 4 cups on bottom and on top they all fill the same it pass explain customer to run hot water from the sink before starting dishwasher and to try different detergent ,opt test ok"
Corey L.
REFRIGERATOR KITCHENAID KSSS48MHX00 "Customer complaint door pops open when shutting the other then staying open, kickplate was not there, adjusted level slightly opened and let door swing shut several times customer stated it’s better, only charging service"
Corey L.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint of ice built up behind deli drawer, confirmed found evap solid ice, found sp pertaining to issue, cleared ice and optimized thermistor"
Corey L.
DRYER MAYTAG MEDC215EW1 "Old timer motor was very hot, customer stated he had not used it very recently, Installed new timer, op test good"
Corey L.
DISHWASHER MAYTAG MDB4949SDZ0 "Installed hinges, op test good"
Paul P.
RANGE WHIRLPOOL WEE730H0DS0 "F8E0 error code for cooling fan. Replaced cooling fan in oven, all ops tests good."
Paul P.
REFRIGERATOR LG - WE DO NOT S LMXS30776D "We do not service this product, confirmed with office."
Paul P.
DRYER KENMORE 110.719231 "Installed timer wpw10185975, dryer now operating properly."
Brian M.
WASHER MAYTAG PAVT920AWW Cc unit is loud when washing Found rain pump pulley to be grinding when hand spun Needs pump replaced Customer does not want to repair Customer paid svc
Paul P.
DRYER WHIRLPOOL NED4655EW1 "Found loose connection on wire from timer 1M to heater. Re connected, tested dryer, now operating properly, vented properly."
Brian M.
MICROWAVE WHIRLPOOL UMV1160CW6 Installed mag and diode Ran test cycle OP TEST OK
Brian M.
DRYER ROPER RED4516FW0 Cc of no heat and long dry time Ran test cycle Getting 160degrees out of exhaust and timer is advancing Could not duplicate an issue Unit is operating as designed
Gabriel P.
WASHER MAYTAG MVWB835DW1 Found error code f0e3 overload and f0e5 off balance load delete codes explain customer 7-8 bath towels is a max of full load ran calibration and auto test opt test ok
Gabriel P.
REFRIGERATOR MAYTAG MSD2576VEM00 Freezer and fresh food section temp are 68 degrees there is no frost on evaporator there is a leak on system giving customer estimate on compressor evap and dryer customer wil not fix
Arthur V.
WASHER MAYTAG MVWC425BW1 Replaced scratched control panel. Op test good
Arthur V.
OTR MICROWAVE WHIRLPOOL UMV1160CB2 Replaced control panel and control. Tested Op test good. Took core for return
Joe O.
DISHWASHER MAYTAG MDB7749AWB2 Cc: not operating Found bi metal on control board to be openReplaced bi metalRan test cycleOp test ok; used 1 W10258275 (BIMETAL26.81) from stock
Joe O.
WASHER MAYTAG MVWC565FW1 Installed controlRan auto test and calibration Op test ok
Jason N.
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed listed control boards. Op test good.
Jason N.
RANGE WHIRLPOOL WFE540H0ES1 "Installed listed terminal block and wiring. Installed customer supplied power cord and strain relief. Ran burned test all on burners, and bake test to 350 degrees. Op test good."
Jason N.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed listed ice auger motor, tested ice dispense, op test good. Could not install listed door light switch, light switch housing surrounded by too much liner sealant, do not want to damage Inner liner."
Jason N.
WASHER WHIRLPOOL WFW85HEFW1 "Cc unit leaking underneath and not drainingRan auto test, could detect leak, all functions passed, no codes presentPulled unit front, inspected under unit, no evidence of water. Pulled drain pump basket, minimal debris. Reassembled, ran auto test, noticed small leak from bellow door gasket. Bottom door not sealing due to buildup of dry hair/lint on door. Removed and ran auto test, leak did not return. Op test good"
Jason N.
OTR MICROWAVE WHIRLPOOL WML75011HV2 "Cc unit does not heat, and light and fan buttons do not workConfirmed no heat on cycle and buttons not workingFound unit in demo mode. Removed demo mode status, tested unit for heat. Op test good. Fan and light buttons working. Showed customer how to navigate unit menu options as to not mistakenly turn on again."
Jason N.
DRYER MAYTAG MEDB835DW4 "Installed listed motor blower parts. Ran dry test, good heat, good air flow. Op test good."
Paul P.
WASHER MAYTAG MVWB765FW3 "Tested washer operation, main control not operating with console, only correct voltages if user interface disconnected from control. Office to order console assembly.; ordrng 1 W11135391 (CONSOLE ASSEMBLY)"
Jason N.
DISHWASHER KITCHENAID KDFE104DSS0 Installed listed control and pump assembly. Ran wash test and drain. Op test good.
Jason N.
REFRIGERATOR WHIRLPOOL WRS325FDAW Installed listed light boards. Light has returned. Op test good
Dan H.
DISHWASHER KITCHENAID KDTE234GBS0 "Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, found water dripping from supply hose connection to valve , tightened, op test good"
David R.
OTR MICROWAVE KITCHENAID KMHS120ESS5 "Replaced mag, cap, diode, and thermostat. Tested. Unit heated up. Op test ok."
Brian M.
WASHER GE GTWN4250D1WS Cc that unit does not have hot water entering when unit lid is closed Found Water ATC shorted and hot water not entering Needs ATC and water valve ; ordrng 1 WH12X10410 (probe sensor atc) and 1 WH13X10053 (valve triple water)
David R.
REFRIGERATOR AMANA ASI2575GRS00 "Replaced water inlet, tested. No leaks, op test ok."
Dan H.
RANGE GE JKP55SP3SS "Customer complaint that upper oven locks the door when using bake, ran diagnostics found f5(Sensor circuit supervisor failure) error code, unit needs new control, control is out of stock ; ordrng 1 WB27T11164 (control ovn (erc3dd)), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER GE GTW460ASJ7WW "Found error code 32 lid lock failure,ordering latch and harness ; ordrng 1 WH01X26114 (lid lock quick relea) and 1 WH19X24141 (HARNESS )"
David R.
DISHWASHER KITCHENAID KDTE504DSS0 "Replaced tracks, seal, leveled feet. Ran no water. Op test ok."
David R.
WALL OVEN KITCHENAID KEBS207BSS00 "Replaced control, tested old sensor it is good. Tested. Op test ok."
Corina B.
WASHER MAYTAG MVWX655DW1 Replaced the motor and capacitor. Ran a calibration. Started a drain and spin. Optest ok.
David R.
RANGE GE JK3800SH2SS "Replaced sensor, tested. Op test ok."
David R.
WASHER WHIRLPOOL WTW8500DC0 "Replaced drum assembly, wash plate and spammer nut, tested. All test ok. Op test ok"
Jason N.
DISHWASHER MAYTAG MDB4949SDZ0 "Installed listed control board. Ran wash cycle test. Wash motor did not turn on. Checked connections, good. Tested resistance to wash motor circuit, read 0 ohms, wash motor shorted. Unit needs sump assembly. Reordering control in case shorted motor may have damaged new control. Customer again will talk to family about next scheduled service date.; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10591570 (pump&motor)"
Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 "Control getting 120 v but not responding,also led on control is out ordering control ; ordrng 1 W11170319 (CONTROL )"
Arthur V.
DISHWASHER KITCHENAID KUDP02CRBS0 Replaced link kit. Op test good.
Arthur V.
REFRIGERATOR GE GSHL5KGXGCLS Found evap fan motor making a grinding noise needs evap fan motor and blade. Also icemaker grinding when cycling Customer to discuss with spouse if repair is wanted and will call back if needed
Arthur V.
WASHER MAYTAG MVWX655DW1 Replaced ALL parts listed. Recalibrated. Ran a service diagnostics cycle. Unit passed. Op test good
Jason N.
DRYER WHIRLPOOL WED92HEFC0 "Cc check vent light on all the time, said it’s been doing this since he had it.Customer showed popRan diagnostics. Found codes f4e3 for airflow restriction, and f4e4 L2 line voltage error. Checked venting and airflow at vent outlet on house, all clear. Checked outlet thermistor resistance @ 100 degrees, good per techsheet 5.1k. Ohms. Unit needs control board.; ordrng 1 W10875487 (cntrl-elec)"
Corina B.
WASHER MAYTAG MVWC565FW1 Replaced the control. Brought core back for return. Ran a calibration. Started a normal wash. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Cust showed pop, sent pic. CC that the water and ice does not dispense and the ui is not light up. The ui was dead when arriving. Checked the connections at the ui and at the door. Ui turned on. Checked the water and ice, good. Checked the condenser and evap fan, good. Optest ok."
Dan H.
OTR MICROWAVE KITCHENAID KMHS120ESS7 "Customer complaint that unit is not heating, confirmed, unit needs new magnetron; ordrng 1 W10818686 (magnetron)"
Corina B.
WASHER KENMORE 417.481027 "CC that the unit does not stop beeping. Plugged unit in, the control is getting 120 volts. Will not clear the beeping. Would not go into diag. Will need a main control."
Joe O.
DRYER AMANA NED4655EW1 Cc: long dry timesFound unit to be receiving proper powerRan test cycleFound unit to be getting good heat 300 degrees in unitAnd 170 degrees out of the back of unitOp test ok
Dan H.
DISHWASHER KITCHENAID KUDE20IXSSA "Customer complaint that unit is not starting, no buttons on user interface are working, stuck key test shows control is good, unit needs new user interface, part is covered under extended warranty ; ordrng 1 WPW10500181 (panel-cntl 211.94)"
Dan H.
MICROWAVE WHIRLPOOL WMH31017HZ2 "Installed new fan motor, op test good"
Dan H.
DISHWASHER WHIRLPOOL MDB4949SDM0 "Customer complaint that unit is not draining, found unit filled with water, pressed cancel button , unit drained, started normal wash cycle, let unit fill and canceled, unit drained, ran test cycle, unit completed test cycle and drained, unable to duplicate the problem , unit is operating as designed"
Dan H.
DISHWASHER WHIRLPOOL WDF520PADB7 "Customer complaint that unit is leaking, found unit leaning forward, advised customer that unit needs to be leaning backwards not forward, customer stated they would take care of that, unit is operating as designed"
David R.
WASHER MAYTAG MHW6000XW2 "Cc of error code and leaking water from front. F6E1 communication error between CCU AND MCU. Checked door, sagging. Bellow is not ripped. Checked door switch, good. Drive system parts look good. Nothing binding up. Smelled electric burning on board but no signs, ordering. On tech sheet test 1, test 3. Some numbers off. Ordering controls, hinge, caps.; ordrng 1 W10427972 (cntrl-elec) and 4 WPW10208398 (cap)s and 1 WPW10208415 (door hinge) and 1 WPW10374126 (cntrl-elec)"
Brian M.
WASHER WHIRLPOOL WTW8040DW1 Installed control and ui ran auto test and calibration OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Cc unit won’t dispense ice Found ice been auger popped out of place and when ice is in bin it pushes it back out of place due to ice maker over filling Ice maker leaking near heater and blue auger seal Needs ice maker
David R.
DISHWASHER GE GDT695SMJ2ES "Corner part of UI coming apart. All functions are good and working. Ordering UI console cover and console top control, and kit.; ordrng 1 WD12X20184 (console top control) and 1 WD21X23462 (kit svc ui top logic) and 1 WD34X21699 (console cvr graphics)"
David R.
WASHER WHIRLPOOL WFW9351YW00 "LF, F9E2. Could not find F9E2 on service matters, called Techline. Checked drain hose for obstructions, nothing blocking and drain pump is working draining water out unit. Tech cannot get dryer off top to check washer. Cannot diagnosis at this point. Need two techs to come out to move unit off washer. Warned customer of cost.Called Techline Andy.F9E2 is Pump Drive System Error.Check drain pump, pressure hose, replace water level sensor, pump or control as needed. Check air trap as well"
Brian M.
DISHWASHER KITCHENAID KDTE334GPS0 Cc of unit not starting Found ui to have no operation Verified 120v from wall to control power is good Reseated connector and put power back on Unit is now working as it should
Dan H.
RANGE WHIRLPOOL WGE745C0FH00 "Customer complaint that oven door handle is loose, tightened door handle, op test good."
Corey L.
WASHER MAYTAG MVWB765FW1 "Replaced agitator, agitator is flush to basket all the way around now"
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Installed control Ran auto test and calibration OP TEST OK Customer switch outlet from GCFI to a regular outlet
Paul P.
RANGE WHIRLPOOL WEE730H0DB0 "Installed new bake element in oven. Tested in bake mode, all ops tests good."
Corina B.
WASHER WHIRLPOOL WET3300XQ0 "Replaced the timer. Optest ng. Jump out the lid switch unit started working. Will need a new switch.Office to order part. ; ordrng 1 WP3355458 (switch-lid 4830), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER MAYTAG MVWB835DW0 Installed clutch gearcase and washplate Ran auto test and calibration OP TEST OK
Paul P.
REFRIGERATOR WHIRLPOOL ET8RHMXKT00 "Tested refrigerator, found leak at air inlet on top of refrigerator from freezer. Customer cleared small amount of debris from evaporator drain, now draining, operating properly, they just needed us to verify operation."
Joe O.
DBL WALL OVEN JENN-AIR JJW2827DB02 "Cc: oven shutting off when using meat probeCustomer showed a video of over shutting off after 4 mins with probe temp set to 170 degrees, and shut off at 64 degreesFound no error codesChecked probe it’s getting 54k ohms at roughly 77 degreesChecked Copernicus board for resistance between p3-3 and p3-4. Showed open. Plugged meat probe in and received the 54k ohms on pins.Ran bakeOven lights flickered and oven shut offCalled tech line.Ui is out of date can can cause these issuesNeeds UISR 7724397769; ordrng 1 W11236892 (UI)"
Joe O.
REFRIGERATOR FRIGIDAIRE FFHS2311PF Cc: ice maker making noise before dropping iceRecorded sound clip but could not tell where the noise is coming fromFound unit to make a popping noise when pushing ice cubes out but was not the noise she said she heard. Could not duplicate issue.Op test ok
Arthur V.
WASHER WHIRLPOOL WTW8500DC5 Found customer getting 5 error codes. F8e1 long fill——f3e2 water inlet temp fault——f0e4 spin limited by water temp fault. ——-f0e3 overload——- and f2 e1 UI stuck button. Unit needs a water valve and main control Reschedule at customer request ; ordrng 1 W11173599 (WATER VALVE W/ HOUSING ) and 1 W11209420 (CONTROL )
Paul P.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Installed control, and damper motor control, tested refrigeration, now operating properly. Did not set down mitigation mat, no water running to refrigerator. Technician took core for processing."
Arthur V.
FREEZER FRIGIDAIRE FFU21F5HWG "Found door is working properly now. Door is closing and sealing. Customer stated door was popping open but i could not duplicate that. Customer never had a key. Order key and ship direct ; ordrng 1 297147700 (key,lock), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
MICROWAVE WHIRLPOOL KEMS308SSS00 "Operational test with offset of 30 degrees reading at 10 degrees average (410 at 400 setting) after preheat cycle and 5 minutes. On continued testing, average reading within 5 degrees of set point."
David R.
RANGE WHIRLPOOL WFG525S0HV0 "Cc of front right burning not working correctly and surface where burners are bubbling up. Checked burner, working correctly. Ordering cooktop*****Customer to call office and set up return date; ordrng 1 W11032119 (cooktop)"
Corina B.
OTR MICROWAVE KITCHENAID KMHS120ESS7 "CC that the light exploded and the ui went blank. Checked the light found a burn mark on the light socket. Checked the control no burn marks on the control will need a new light socket and control. Called whirlpool safety Sherry ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11182110 (CONTROL ) and 1 W11194422 (CONTROL )"
Corina B.
DISHWASHER WHIRLPOOL MDC4650AWW CC that the handle is broken. Removed the panel found the latch is broken. Will need a new latch. Office to order part. ; ordrng 1 WPW10130695 (latch kit)
Corina B.
RANGE WHIRLPOOL WOS51EC0AS03 CC that the oven will drop temp when setting the timer. Heated oven to 425* set timer. The temp would drop back to 410* say preheating when setting time. Will need a new control and ui. Office to order parts; ordrng 1 W10839510 (cntrl-elec) and 1 W10864141 (panl-cntrl)
Arthur V.
WASHER WHIRLPOOL WFW9550WW00 "Found unit has no water entering washer. Needs water valve. ; ordrng 1 WPW10247305 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
WASHER WHIRLPOOL WFW5620HW0 Cc: unit will not runFound unit to be receiving proper powerWill not advance in a cycleWill not allow me to enter diagnostics Called whirlpoolOhm out door lock was okNeeds controlOffice to reschedule ; ordrng 1 W11322903 (CONTROL)
Arthur V.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Found auger motor froze up. Needs auger motor and shaft ; ordrng 1 W10822606 (motor) and 1 WPW10347114 (shaft)
Joe O.
WASHER WHIRLPOOL WTW4816FW2 Cc: unit not spinning clothes out properly and off balanceRan auto testNo stored codesRan drain and spinUnit went into a high speed spin no issuesFound unit to be off balanceSuspension rods are weak and the tub is sitting off centeredNeeds suspension rods; ordrng 1 W10780045 (suspension)
Arthur V.
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Found ice maker not cycling. No voltage to ice maker. Needs main control. Reschedule at customer request ordrng 1 W11043763 (cntrl-elec)
Arthur V.
RANGE WHIRLPOOL WOS51ES4EB00 Replaced parts listed. No good. Found thermal limiter open needs ordered. Customer only received one set of parts. ; ordrng 1 W11034459 (thrmst-fix)
Arthur V.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Found black dust coming from lower hinge. Needs lower hinge ,busing and washer ; ordrng 1 W11109515 (washer) and 1 W11122872 (hinge-door) and 1 W11159608 (BUSHING)"
Jason N.
WASHER MAYTAG MVWX655DW1 "Installed listed control board. Ran auto test and calibration. Op test good.Checked outlet voltage and polarity. Checked good 127 volts, and polarity correct."
Paul P.
RANGE FRIGIDAIRE FFGF3047LSJ "Tested oven, F10 error code, runaway temperature detected. Oven unplugged, when applying power, F10 error code continues. Tested RTF probe, ohms at 1102 at 76 degrees, reading properly. E.O.C. Will need replaced.; ordrng 1 316220725 (overlay,clock (blk)) and 1 316455410 (clock/timer), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR AMANA ASI2575GRS00 "Cc unit not coolingFound unit temps ff at 60 degrees, freezer at 60."
Jason N.
RANGE WHIRLPOOL IBS350DS00 "Installed listed blower and thermostat. Ran test bake to 350 degrees, op test good."
Jason N.
WASHER WHIRLPOOL WTW5000DW2 Cc unit not filling with waterCustomer stated she doesn’t get enough water in unit. Only washing 2 items at a time typically on delicate setting. Advised customer that unit may not sense properly with a small load. Instructed customer to increase load size and use a deep water wash or bulky setting for more water.
Paul P.
WASHER MAYTAG MVWC555DW0 "Tested washer, found the gear case had failed, along with the splutch assembly, belt and actuator. Office to order gear case, splutch kit, actuator and belt.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"
Jason N.
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed listed inlet valve. Tested dispense and checked for leaks. Op test good.
Jason N.
RANGE WHIRLPOOL WFE505W0HZ1 Installed listed door parts. Op test good
Brian M.
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Part does not belong to unit Service pointer is not for this unit Re-diagnosed Cc unit not making ice Fill tube is clear with no ice build up Ran test harvest found unit to move and fill but will not fill by itself unit is rotating but not calling for water Needs icemaker Replaced using truck stock OP TEST OK ; used 1 W10873791 (ICEMAKER) from stock
Brian M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 customer showed pop took pic Cc unit not running properly Found sump not running but getting power Needs sump assembly ; ordrng 1 W11087376 (pump&motor)
Arthur V.
RANGE KENMORE 91193211990 Found unit needs hinges and oven door liner. Parts are no longer available. Part numbers are 2-wb10t10003 hinges. And 1-wb55t10044 liner. Unit is unrepairable ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Gabriel P.
WASHER GE GTW680BSJ1WS Found gearcase sounding really loud on spin also found lot of oil underneath ordering all part need it ; ordrng 1 WH01X24180 (BELT ) and 1 WH02X10363 (nut hub) and 1 WH38X27333 (GEARCASE ) and 1 WH49X25379 (PULLEY )
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Freezing food on fresh food section ,thermister was good had continuity,customer need control box ordering ; ordrng 1 W11223731 (CONTROL BOX )"
Arthur V.
DRYER WHIRLPOOL WED8540FW1 Unit is heating properly and has good air flow from unit. Advised customer vent goes up in the wall and out thru the roof. Customer needs vent checked. Left number for dryer vent wizards Unit op test good
Arthur V.
WASHER MAYTAG MVWX655DW1 Replaced control. Recalibrated unit. Op test good.
Paul P.
WASHER FRIGIDAIRE FAFW3801LW3 "Tested washer, door not locking during diagnostic and regular cycles. Inspected door lock, found loose wire at bottom of mechanism. Made sure all connections contacting properly. Now passing regular and diagnostic tests. Did not set down mitigation mat, washer is stacked over drain."
Paul P.
WASHER AMANA NTW4516FW2 "Installed control, ran through calibration and diagnostic tests. Washer now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Arthur V.
REFRIGERATOR FRIGIDAIRE LFHB2741PFDA "Replaced water fill tube,and installed another gasket on top of box. Filled all openings with permagum and turned ice maker on. Customer to monitor Advised to give 24-48 hrs to start making ice."
Corina B.
FREEZER WHIRLPOOL KRMF706ESS01 "CC that there is a P.O. that keeps flashing. When arriving the P.O. was flashing. Checked the outlet, good properly polarized. Will need the main control, power supply and the ui. ; ordrng 1 W10894103 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Dan H.
REFRIGERATOR KITCHENAID KBSN608ESS01 See cL pvr ; saved tckt
Brian M.
MICROWAVE GE JVM1950SR1SS Cc unit not working Found 3 cavity fuses open and transformer was open on high voltage secondary Needs cavity fuses and transformer Customer does. Not want to repair Customer paid svc
Gabriel P.
WASHER WHIRLPOOL WTW4815EW1 "Found error code door latch failure,delete codes try to calibrate but it click 5 times and shut off,replacing door latch from truck stock,opt test ok ; used 1 W10838613 (LATCH) from stock"
Gabriel P.
MICROWAVE WHIRLPOOL WML55011HS2 "Ran 1 minute with freds special cup had cold water in it is heating ran two more minutes wants i change water to cold did not heard any electrical spark or burning smell unit is working properly,opt test ok"
Corey L.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Trim piece sent is a LH trim, RH trim was ordered, need correct part sent, part was exp last time so did not schedule a return visit at this time, advised we will schedule and inform her once we receive tracking ; ordrng 1 W11173663 (RH TRIM)"
Gabriel P.
WASHER WHIRLPOOL WTW4950HW1 "Ran manual test connect water line two both and water start to come out from both side found no issues ,opt test ok"
Gabriel P.
DRYER MAYTAG DG312 "Replace blower fan ,opt test ok sounds like new no more noise"
Corina B.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Replaced the ice maker. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW5840BC0 Replaced the control. Brought core back for return. Ran a calibration. Started a rinse and spin. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
COOKTOP GAS KITCHENAID KGCC506RBL07 Replaced the burner head. Sanded the cap. Optest ok.
David R.
RANGE WHIRLPOOL WFG505M0BS2 "Door assembly parts not lining up or sticking properly to adhesive, outer door scratched. Ordering trims, outer glass, gasket, hinge, nameplate.; ordrng 4 W10837674 (screw)s and 4 W10837731 (screw )s and 2 W11104748 (gasket-wnd )s and 1 W11105139 (brkt-glass) and 1 W11176456 (OUT GLASS ASSEMBLY ) and 1 W11209792 (TRIM LEFT) and 1 W11232008 (TRIM RIGHT) and 2 W11240518 (HINGE )s and 1 Wpw10481433 (nameplate)"
Dan H.
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA "Installed new ice maker, op test good"
Dan H.
WASHER MAYTAG MVWB725BW0 "Installed new lid lock, op test good"
Dan H.
DISHWASHER MAYTAG MDB8989SHB0 "Installed new control, power to valve now, no water through valve, needs valve; ordrng 1 WPW10327249 (water intake valve)"
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint that unit is not cooling, fresh food section temperature at 46 degrees . Freezer section temperature at 39 degrees , evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator , tapped the system, found at 30psi, recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Corey L.
REFRIGERATOR KITCHENAID KRFF305EBS00 "Installed new RH dr, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRT518SZFG00 "Customer complaint of leaking from water valve, pulled fridge and found back cover removed and water line stress relief not attached, cycled ice maker, no leaks observed though there is evidence of water damage on the floor and back wall, applied 115v to valve and filled several cups into a container with no leaks, unable to duplicate the problem, placed water mat, customer has saddle valve advised this is a potential flood hazard"
Corey L.
WASHER MAYTAG MVWB880BW0 "Customer complaint washer still not agitating but will spin and drain water, confirmed found hub partially stripped out, purchased part from servall parma, replaced suspension and hub, op test good ; pckd up 1 W10820039 (hub 12.52)"
David R.
REFRIGERATOR MAYTAG MRT118FFFH01 "Reclaimed refrigerant. Installed new dye drier, compressor, evaporator, and evaporator motor. Pulled unit into 28 inch vacuum for 15 minutes and held vacuum for additional 15 minutes. Charged with 3.7 ounces of R134a. All tested ok."
Brian M.
DISHWASHER JENN-AIR JDB8700AWS3 Cc of unit not heating or dryer Found error for temp to low (water temps are Found error for fan motor (motor open)Found error for owi (resistance in owi Is high )Ran diagnostics test got error for no heat Heater is getting 28 ohms Needs fan owi and control ; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10469574 (vent) and 1 WPW10705575 (sensor)
Brian M.
RANGE KITCHENAID KSGB900ESS0 Cc of error f2e1Ran auto test all functions are working but came up with 10 faults of stuck key F2E1Reset board and did keyboard test came back with stuck key error 9 times Needs Ui replaced ; ordrng 1 W10913685 (panl-cntrl)
Brian M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFHA Called customer let her know that parts will be shipped ; schdld next appmnt for 3/19 TUE !p
David R.
DRYER MAYTAG MEDC215EW1 "Found thermal cutoff open, replaced from t/s. Tested, heat. Op test ok.; used 1 279816 (CUTOFF) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 The solenoid that switches from cube to crush not working also found valve leaking and house has a strong pressure valve in the back chatter in there is a service pointer ordering part listed ; ordrng 1 W10786952 (valve) and 1 WPW10309866 (solenoid) and 1 WPW10349187 (valve)
David R.
RANGE KITCHENAID KOCE500ESS06 "Replaced control, tested. Op test ok."
Corina B.
MICROWAVE AMANA AMV2307PFS2 "Replaced the control, the ui and the door switches. Optest ok."
Corina B.
RANGE JENN-AIR JDR8895AAS "CC that there was a spark and flames coming out of the side. Found the back burn does not spark and the latch to the bottom oven is bent. Cust does not want to look up the parts. Checked the control panel, the wires to the back and sides, the burners no burn makes. Checked the bake and broil elements, good. Heated both ovens to 300*. Optest ok."
Corina B.
REFRIGERATOR GE PFS22SISBSS CC that the unit is not cooling. Ff 54* fz 12*. There is frost build up on the freezer evap. Condenser and evap fan are running. Control is set at 37* and 0*. Will need a main control. Cust does not want to repair. Office to refund everything but the service call.
Dan H.
DISHWASHER MAYTAG MDB4949SDH3 "Customer complaint that unit is leaking, started normal wash cycle, no leaks found, unable to duplicate the problem , unit is operating as designed"
Paul P.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Tested refrigerator, found it needed to be at max setting to maintain temperature in 55 degree atmosphere, in heated garage. Informed customer the refrigerator will not maintain the cooling operations in the freezer if the heat is not on in the garage.. All other operational tests are confirmed."
Macaulay G.
WASHER MAYTAG MHW5500FW1 Replaced 4 chocks. All tested ok.
Dan H.
DRYER MAYTAG MEDB400VQ0 "Customer complaint that unit was running too hot, thermostat was replaced now unit does not start, found thermal fuse open , jumped out, unit started and heated, ran diagnostics found f25(inlet thermistor shorted) error codeunit needs new thermal fuse and thermostat, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair at this time ; ordrng 1 WP3390719 (fuse-thrml 18.53) and 1 WP8557403 (thrmst-fix), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER WHIRLPOOL MVWX655DW1 Installed pump Ran auto test and calibration Ran Normal load test with towels watched until rinse cycle OP TEST OK
Corina B.
WASHER WHIRLPOOL LSN1000KQ0 Replaced the lid switch and the agitator dogs. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
WASHER WHIRLPOOL WTW8040DW2 "Installed new washplate, op test good"
Macaulay G.
RANGE WHIRLPOOL WFE320M0EB2 Replaced infinite switch and burner. All tested ok.
Macaulay G.
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA Replaced supports. Tested ok.
Gabriel P.
DRYER MAYTAG MEDB400VQ0 "Hear noise in blower housing,took it apart found dead bird inside clean out,put it back together opt test ok"
Brian M.
WASHER MAYTAG MHWC7500YW0 Cc can’t access drain Showed customer how to remove and check drain
Brian M.
WASHER WHIRLPOOL MVWB865GW0 Installed control and ui Ran auto test and calibration OP TEST OK
Jason N.
WASHER WHIRLPOOL WET4024HW0 "Cc unit does not start, then error code EL Verified EL code on startup on cycle. Ran diagnostics, manual lid lock test, lid lock does not engage correctly, 10 attempts made by control then EL code. Unit needs lid lock.; ordrng 1 W10869789 (latch)"
Jeff M.
DISHWASHER WHIRLPOOL KDPE23&GPS0 Garbage disposal had the plug still in it. Knock the plug out dishwasher tested good
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced filter. Tested ok.
Jeff M.
DRYER MAYTAG MEDB765FW0 Installed new part unit op tested good
Jeff M.
REFRIGERATOR FRIGIDAIRE FGTR1845QF2 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
DRYER MAYTAG MEDX655DW1 The vent was plugged
Jeff M.
WASHER WHIRLPOOL GSQ9669LW0 The unit functionality tested good customer just has a smell coming from the washer and explain to them that just bacteria buildup and recommended for him to start using the affresh month.
Arthur V.
WASHER MAYTAG MVWC565FW1 Replaced control. Recalibrated washer. Ran a rinse and spin cycle to get rid of old fabric softener. Op test good Took core for return
Jeff M.
REFRIGERATOR WHIRLPOOL WRS325FDAW The led module is failed needs a new lights; ordrng 1 WPW10515057 (LED) and 1 WPW10515058 (LED M)
Arthur V.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ06 Complaint is no ice nothing is iced up. Found ice maker cycling over and over without filling. Needs ice maker Replaced icemaker and Unit cycled and filled. Op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock
Jeff M.
WASHER WHIRLPOOL MVWB950YG1 The unit has a f51 motor error. The motor bolt was loose reinstalled with loc tight
David R.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Replaced gasket. Steamed. Op test ok***** Do Not Order partCustomer called and said shelves were cracked. Someone said they weren’t covered and someone said they were. Research to be done to see if they are covered or not. After research done, contact customer.; ordrng 2 W10830307 (shelf-glas)s"
Arthur V.
DRYER AMANA NED4655EW1 Replaced timer. U it heating properly now
Jason N.
DRYER MAYTAG MGDX655DW2 "Cc unit takes long to dry clothesChecke unit for heat and air flow. Low air flow cfm at vent outlet outside of house. Checked for restriction. Excessive lint buildup on damper door and inside of vent, advised customer venting needs cleaned."
Jason N.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Cc not making ice and top shelf of fridge freezing foodAdvised customer not to store items next to damper opening as this will freeze product. Ran manual test on icemaker, did not harvest. Unit needs icemaker, replaced using truck stock. Model serial do not match unit, advised customer to call Lowe’s and get straightened out. Unit model ggs30c6eyb03 serial hr24506147.; used 1 WPW10251076 (ICE MAKER ASSY) from stock"
Jeff M.
DRYER WHIRLPOOL WGD4800BQ1 The units belt pop off. Reinstalled tested good
Dan H.
DRYER WHIRLPOOL WED4800XQ0 "Customer complaint that unit is not working, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Jeff M.
REFRIGERATOR MAYTAG MFX2676FRZ Freezer LED lights has failed.i disconnected the light jumped the wire out all the lights in the fridge came on. This also has a service pointer to replace the LED board in the rear. The unit needs a new freezer light and LED BOARD ; ordrng 1 W10830288 (LED BOARD) and 1 W11126053 (LED)
Dan H.
REFRIGERATOR AMANA ABB2224WEW1 "Installed new drawer slide, op test good"
Arthur V.
REFRIGERATOR KITCHENAID KRFC704FBS Found condition listed in service pointer w11329116c. Needs evap cover and new control. Falls under s27311 which includes double labor. EXTRA TIME Reschedule at customer request ; ordrng 1 W11167902 (EVAP COVER) and 1 W11333076 (CONTROL )
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found low side pressure in 15 lb vacuum and high at 75 psi. Informed whirlpool tech line of this. Found no leaks. Whirlpool will contact customer in 3-5 business days.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced control and interface. All tested ok.
Jason N.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc lights go out in unitCustomer states that if he unplugged unit for awhile, they will come back on after power up, then go out again days later. Unit needs led controller board Customer said dispenser display goes out as well. Ordering power board as well.; ordrng 1 W10830278 (cntrl-elec) and 1 W10830288 (cntrl-elec)"
Macaulay G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit not draining. Pump running ok. Found clog in drain line. Cleared line. All tested ok.
Macaulay G.
DISHWASHER JENN-AIR JDB1100AWS Control that was ordered was a misdiagnosis. Interface would be needed to repair. Customer does not want to put additional money into unit. Please send to management for refund of part and labor. Collected part for return.
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is not making ice, found ice maker turned off, turned ice maker on, ice maker ejected ice and filled, op test good"
Jason N.
RANGE WHIRLPOOL WEE745HOFS2 "Cc unit does not power onMaintenance stated he can get it to come on sometimes if he power off at breaker.Checked power in to unit, found L2 black hot wire , wire nut across terminal block. Terminal block post was broken off. Wire nut and wiring burnt. snapped pics. Unit needs terminal block and main wire harness. Main wire harness shows nla in marcone.; ordrng 1 W11134659 (MAIN HARNESS) and 4 WP3400029 (nut)s and 1 WPW10245259 (block-term)"
Dan H.
DRYER MAYTAG MGDC465HW0 "Installed new end cap, op test good"
Macaulay G.
RANGE WHIRLPOOL WFE550S0HZ1 Insulation is burnt from bake element. Element now has insulation burnt to it. This is putting off a bad odor. Office to order insulation and bake element.; ordrng 1 W10333344 (insulation) and 1 WP9755770 (elmnt-bake)
Corina B.
DISHWASHER KITCHENAID KDPE234GPS0 CC that there is no power to the dishwasher. Checked the terminal block has a loose wire. Reconnected the wires at the terminal block. Optest ok.
Corina B.
DISHWASHER GE GDF570SSJ0SS "CC that the dishwasher is leaking. Started a normal cycle ran for 50 minutes. Unit started to leak. Check d the vent, good. Checked the door gasket and it’s ripping . Will need a new inner door. Office to refund everything but service call from3/11/19"
Paul P.
WASHER HOTPOINT HTW200ASK1WW "Replaced shifter in washer. Ran diagnostic test from 150 to 450 RPM. Washer now shifting and spinning properly. Did not set down mitigation mat, washer is in basement near floor drain."
Brian M.
REFRIGERATOR KITCHENAID KRMF706ESS00 Installed heater and wire harness OP TEST OK
David R.
DISHWASHER KITCHENAID KDTE504DSS0 "Took off and repositioned gasket. Leveled feet. No error codes. Ran normal cycle for 40 mins, no leaking but customer says water is there at end of cycle.JoelTry updated service pointer for rails.; ordrng 1 W11259785 (LEFT TRACK, 58.61) and 1 W11259786 (RIGHT TRACK, 58.61) and 1 WPW10497235 (seal 4.46)"
Brian M.
MICROWAVE WHIRLPOOL WMH78019HZ1 Cc buttons don’t work Plugged unit in tested all buttons Unit is functioning as designed OP TEST OK
David R.
REFRIGERATOR WHIRLPOOL WRF532SMBB00 "Brackets are broke for fruit and vegetables drawer. Bracket broke for del drawer, lid for deli drawer cracked. Ordering out all pieces to changes out the brackets and pieces to the drawers. ; ordrng 1 W10827914 (cover) and 1 W11197396 (RIGHT HAND END CAP) and 1 W11197396 (LEFT HAND END CAP) and 1 W11245261 (TRIM ) and 1 WP12227303WD (brace- cri) and 1 WP67005864 (slide) and 1 WPW10231343 (trim-shelf) and 1 WPW10568041 (frame CRISPER 20) and 1 WPW10671238 (rail-centr)"
Jason N.
WASHER WHIRLPOOL MVWB835DW0 "Installed listed drain pump, ran manual pump test. Op test good."
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Cc unit not making ice well Found ice maker frozen on the inside near control and ice on the underside of ice maker Removed icemaker and tested for leaks in sink unit leaked near shaft and leaks to the inside components Replaced using truck stock Ran test harvest no leaks OP TEST OK ; used 1 W10882923 (ICE MAKER ASSY) from stock
Corina B.
WASHER MAYTAG MVWX655DW1 "Cust entitlements showed up as good. CC that the unit will not spin. Ran diag F7E1 – BASKET SPEED FAULT. Checked the capacitor no deflection either way, will need a capacitor and motor. Office to order parts. ; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR )"
Corina B.
RANGE FRIGIDAIRE LGGF3043KFW CC that the bake does not work.checked the igniter 2 amps. Replaced the igniter from t/s. Optest ok. ; used 1 12400035 (IGNITER) from stock
Paul P.
RANGE WHIRLPOOL WEE730H0DB0 "Found bake element had opened, will need replaced. Office to order bake element.; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER ROPER RED4516FW0 "CC that it’s not heating properly. Checked the terminal block, good. Turned dryer on high heat cycled off at 234*, low heat cycled off at 179*, no heat, good. Running as designed. Optest ok."
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Cc unit is not working Found control getting power but no lights on control board Needs control board replaced ; ordrng 1 W11170319 (CONTROL BOARD )
Brian M.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Cc of not cooling Found drier to be leaking at steel to copper line Recovered refrigerant Replaced filter Ran 29 inch vac Recharged with 5.5 oz of 134a ; used 1 WPW10143759 (DRIER) from stock
Paul P.
MICROWAVE FRIGIDAIRE FMV156DCC "Found the customer had secured the top grille, only needed us to check the operation."
Gabriel P.
DRYER WHIRLPOOL WED4815EW1 "Found big lint stuck in blower fan clear out,opt test ok"
David R.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Ice maker not cycling by itself. Shows item is t/s but do not have it. Ordering icemaker.; ordrng 1 4317943 (icemaker) and 1 WPW10474785 (arm-shut)
Brian M.
DISHWASHER KITCHENAID KDTE334GPS0 Installed pump and arm OP TEST OK
Paul P.
WASHER WHIRLPOOL WTW5000DW2 "Washer showing imbalanced load. Calibrated washer and ran diagnostic tests, now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Corey L.
WASHER KITCHENAID KDTE104ESS4 "Replaced pump asm, op test good"
Brian M.
MICROWAVE WHIRLPOOL UMV1160CW6 Cc unit not heating Found unit getting 9amps Found blip on diode and magnetron has a burnt smell Needs diode and magnetron ; ordrng 1 W10492278 (diode) and 1 W10754299 (magnetron)
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer did not work when going to start a cycle so husband pulled unit out and checked outlet for power put the unit back and now it would start a cycle, found unit plugged into gfci, ran diagnostics, no codes found, unable to duplicate the problem, calibrated unit"
Brian M.
WASHER WHIRLPOOL WTW8040DW1 Cc unit flashing codes Found unit flashing f6e3 communication error unit will not start a auto test Ui not respond Needs Ui and control board ; ordrng 1 W10858298 (console assy.) and 1 W10916647 (cntrl-elec)
Dan H.
DRYER KENMORE 110.870876 "Customer complaint of loud screeching noise, confirmed, found older pulley seized , unit needs new dryer repair kit, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"