We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Strongsville, OH 44136
Bill
Job Details:
08/09/2023
"Cc error code f5e3, confirmed error code. Changed latch, cleared codes and ran auto test. Opt test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
Bill
Job Details:
08/09/2023
"Changed ice maker, ran ice maker through test cycle. Operated silently and as intended."
We serviced a
JENN-AIR DISHWASHER
Model JDB9200CWX2
Near Cleveland Heights, OH 44118
Manny
Job Details:
08/08/2023
"Cc unit not washing, ran diagnostics and found code 6-4 for float switch open, verified and found a spoon under the switch, removed spoon unit fills and started to wash. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Mentor, OH 44060
Corina B
Job Details:
08/08/2023
CC that the unit will start. Ran diag F2e1 stuck key. Ran a calibration. Started a cycle. Started right up. Had the Cust start the unit. Held the start in to long. Advised him as soon as the light turns on the let go of the button.
We serviced a
GE RANGE
Model PHS930YP3FS
Near Mentor, OH 44060
Brian M
Job Details:
08/08/2023
"Cc unit giving errors f350 Spoke to ge there recommendations was to replace speed sensor If sensor does not cure issue then replace board WB27X41873Customer is going to self install, and see if it works before calling us back ; ordrng 1 WB27X28659 (board sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lakewood, OH 44107
Marie V
Job Details:
08/08/2023
"Cc that unit tripped breaker and then it would not stop spinning. Confirmed. Replaced capacitor but it will need new control as well. ; ordrng 1 W11567712 (Control), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Wellington, OH 44090
David R
Job Details:
08/08/2023
"Cc when using FR burner, sparks. All components still working, no signs of burn marks. Ordering FR burner and relay switch ; ordrng 1 W11517959 (RF burner) and 1 WPW10434452 (RF switch)"
We serviced a
MAYTAG WASHER
Model MVWB750YW0
Near Geneva, OH 44041
Jason N
Job Details:
08/08/2023
"Cc unit displays sd and not spinning out clothesRan diagnostics, found code f71 for suds detected. Ran test cycle, found basket is dropping back down after drain out, but hub is not engaging. Found inner hub stripped, hub was replaced little over a yr ago. Shaft splines are beginning to round off, unit will need new hub and drive shaft to completely repair unit. Customer does not want to repair, only replace hub again to get him going, the he will look for a new unit. Replaced hub using misc truck stock part. Ran auto test cycle, all functions passed, hub engaged. Op test good. ; used 1 W10820039 (Hub) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MBH
Near Painesville, OH 44077
Joe O
Job Details:
08/08/2023
Cc: not cooling ff sectionFound damper is not opening. Damper is attempting to open. Needs damper and return defrosted. ordrng 1 242303001 (damper assy)
We serviced a
MAYTAG WASHER
Model MWV655DW2
Near Madison, OH 44057
Dan H
Job Details:
08/08/2023
"Customer complaint that unit is not agitating properly, ran diagnostics no error codes found, ran manual test cycle for heavy agitate and high speed spin, found shifter not working , installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
MAYTAG WASHER
Model A282
Near Cleveland Heights, OH 44118
Manny
Job Details:
08/08/2023
"Cc unit not getting enough water, verified and cold water valve no opening, unit needs inlet valve ; ordrng 1 205613 (valve water), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Cleveland, OH 44105
Bill
Job Details:
08/08/2023
"Cc door seal coming off and light not working, confirmed cc. Caulked around door seal groove and reattach door seal, changed door switch from surplus stock. Opt test good.; used 1 W11123941 (Switch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Berea, OH 44017
Angel
Job Details:
08/08/2023
"Cc that u it is not making ice and there was water in bin. Verified and ice maker will not cycle I can hear it trying to cycle but will not cycle, ordering part.; ordrng 1 4317943 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Euclid, OH 44119
Corina B
Job Details:
08/08/2023
"CC that the unit is not cold enough and the ice maker is not making ice. Confirmed. Fz 2 ff 34-38. Temp is good. Found the ice maker turned off. Cycled icemaker, filled. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44110
Corina B
Job Details:
08/08/2023
"CC that the unit is not finishing a cycle. Confirmed. Ran diag f8e1 long fill, no fill. 12400035 Found drain hose on the ground. Raised the drain hose to the sink. Started a cycle. Opt test ok. The sink does not have a drain hose connected, water going into basement. Advised Cust I unplugged the washer to turn off the drain pump to the washer until the drain hose gets fixed. Once gets fixed plug it back in."
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Columbia Station, OH 44028
David R
Job Details:
08/08/2023
"Cc unit not going through cycle. Ran diagnostics, error codes F7E5 shifter failure, F2E1 stuck key. Checked slider and found broken and coking apart. Not engaging properly. Replaced from t/s. Ran test cycles, 51/52. Good. Starting unit with load. Good. All components working. Good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Perry, OH 44081
Jason N
Job Details:
08/08/2023
"Cc unit making a squealing noise Confirmed noise on test cycle. Pulled unit front panel, found belt idler pulley is worn, will need replaced. Quoted customer pulley replacement. Customer declined repair at this time ; ordrng 1 DC93-00634A (Pulley)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Mentor, OH 44060
Joe O
Job Details:
08/08/2023
Installed sump assembly. Tested. Unit still leaking from sump. Needs tubTub out of stock. Office to reschedule; ordrng 1 W11409866 (Tub)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44102
Marie V
Job Details:
08/08/2023
"Cc that does not matter what cycle unit is on is shaking too much. Confirmed, found dampers needs tobe replaced. Replaced dampers and ran diag, found error code foe5 off balance load. And ran auto test heard a noise coming from belt. Replaced from T/S. Tested unit, is leveled. Op test ok; used 1 W11239857 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Berea, OH 44017
Angel
Job Details:
08/08/2023
"Cc that unit would not wash. Confirmed cc, tested unit and it does everything but wash, replaced pump and ran a test cycle opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Mentor, OH 44060
Jason N
Job Details:
08/08/2023
"Cc condensation still appearing on freezer gasketChecked horizontal mullion status, test 41 status is on. Checked power from main control to horizontal mullion, good at 120v. Ohmed out mullion heater from control, reading open from control. Possible heater is open/defective or connector is not properly attached. Ordering mullion rail before pulling out original rail just in case mullion is damaged during removal or heater is defective. Part not showing in stock from Marcone. Office to contact customer with next service date. ; ordrng 1 W11484637 (Rail-mulln)"
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Parma Heights, OH 44130
Angel
Job Details:
08/08/2023
"Cc that washer will just keep running and door locked. Reseted unit and unlocked door ran a test cycle on unit and passed it had an F3E1 WATER LEVEL SYSTEM ERROR but noticed on test cycle there was some suds which could cause that issue as well. Made sure pressure hose was good and air trap everything passed, recommended customer to use less detergent and monitor for now but as of now its working as should opt test good."
We serviced a
MAYTAG WASHER
Model MAV6548AWW
Near Lyndhurst, OH 44124
Manny
Job Details:
08/08/2023
"Cc unit leaking when not in use, and that the spin spin knob fell off, verified and valve is leaking and spin speed switch shaft its broken, unit needs inlet valve, and spin speed switch, but switch is discontinued.; ordrng 1 WP22004333 (water valv) and 1 22004005 (Spin speed selector (discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Brooklyn Heights, OH 44131
Bill
Job Details:
08/08/2023
"Cc water leaking, confirmed cc water on floor. Found gap in door gasket to frame, after further inspection. Door gasket is fine, door is warped and possibly chassis bent out of true. Up loaded quick pics, ordered door and shims. Office to follow up as door is out of stock.; ordrng 1 LW10646224 (Door) and 2 WP2183852 (Shim)s"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Mentor-on-the-Lake, OH 44060
Brian M
Job Details:
08/08/2023
Cc unit not cooling Found unit not defrosting properly Needs heater and control. Recommend fan replacement ; ordrng 1 W11650661 (Heater) and 1 W11546690 (Control) and 1 WP2315549 (evap fan motor) and 1 W11314839 (Harness)
We serviced a
KITCHENAID MICRO/OVENCOMBO
Model KOCE500EWH04
Near Kirtland, OH 44094
Brian M
Job Details:
08/08/2023
Cc unit shut Found ui dead Found unit getting power but no display Suspect ui Ui is discontinued ; ordrng 1 W10588757 (panl-cntrl (NLa ))
We serviced a
SAMSUNG DRYER
Model DVG45R6100P/A3
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details:
08/08/2023
"Cc unit making steady vibration and noiseConfirmed vibration and noise on test cycle. Pulled unit apart and checked all rolling mechanisms. All checked good. Found blower wheel holding an excessive amount of lint inside the fins. Cleaned out blower wheel. Checked venting, venting is clear. Reassembled and retested. Vibration is gone, no abnormal noise. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Shaker Heights, OH 44122
Manny
Job Details:
08/08/2023
"Cc unit not advancing in cycle, verified and found codes f7e1 and F7E5, motor just humming, replaced capacitor and shifter with TS#W11395618 and W11481722, ran test cycle opt test ok; used 1 W11481722 (actuator), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Aurora, OH 44202
Brian M
Job Details:
08/08/2023
"Cc unit will randomly shut off Found unit on and running at this time Suspect Control ; ordrng 1 W11524656 (Ui/control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4206FZ5
Near Olmsted Falls, OH 44138
David R
Job Details:
08/08/2023
"Replaced main control, lights working. All components good. Advised customer you have to use a 40 watt bulb, also to unplug unit before changing out bulbs. Op Test Ok."
We serviced a
FRIGIDAIRE RANGE
Model FFGF3023LWB
Near Willowick, OH 44095
Joe O
Job Details:
08/08/2023
Installed control and overlay. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Cleveland, OH 44130
Angel
Job Details:
08/08/2023
Cc that she was trying to start unit but it was just beeping than Her son in law tried it and it started working. Ran diagnostics and ran a test cycle and when unit tried locking it paused would not lock will need latch replaced. Replaced latch with part from truck stock tested unit again opt test good.; used 1 W10810403 (LID LATCH) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Geneva, OH 44041
Dan H
Job Details:
08/08/2023
"Cleared evaporator , installed control and fan motor/thermistor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Middleburg Heights, OH 44130
Bill
Job Details:
08/08/2023
"Cc glass sliding in lid, confirmed cc. Replaced lid. Opt test good"
We serviced a
GE WASHER
Model GTW335ASN0WW
Near Andover, OH 44003
Dan H
Job Details:
08/08/2023
"Installed new control, op test good"
We serviced a
GE DISHWASHER
Model GDT655SMJ4ES
Near Highland Heights, OH 44143
Jason N
Job Details:
08/08/2023
"Cc unit intermittently working Customer stated unit is intermittently working, unit is working at this time. Verified unit operation. Checked door connections to UI console, checked good. Advised customer that intermittent operation can be caused by an issue with the UI control. Quoted UI control replacement. ; ordrng 1 WD21X31902 (UI board)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Painesville, OH 44077
Dan H
Job Details:
08/08/2023
"Customer complaint that unit stops working if lid is left open, ran diagnostics found f3e2(inlet water temperature fault), f0e4(spin limited by water temperature ), and f5e1(lid switch fault) error codes , ran test cycle, lids locks, inlet temperature thermistor is reading 3k ohms, unit needs new valve assembly per tech sheet, installed new valve, op test good ; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Elyria, OH 44035
David R
Job Details:
08/08/2023
" FZ door open. Found slide rails will not go all the way back. Will need left and right slide rails. ; ordrng 1 WPW10397636 (Left slide) and 1 WPW10397636 (Right slide)"
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Strongsville, OH 44149
Bill
Job Details:
08/08/2023
"Cc small water leak from front left, confirmed cc. Found track marks down the front of unit, part of the bellows was torn and clogged up ports. Gave estimate on repairs. Customer chose not to continue its repairs at this time.; ordrng 1 WPW10237499 (Bellows), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Rocky River, OH 44116
Angel
Job Details:
08/08/2023
"C that door dropped and was scrapping son fixed it for now but plastic on right french door on bottom cracked also ice maker tab that holds arm broke off will need ice maker as well. Ordering ice maker, door with components. ; ordrng 1 W11542654 (Ice maker) and 1 LW10858417 (Door) and 1 W11178521 (Name plate) and 1 W11417064 (Hinge) and 1 WPW10450363 (Shim) and 1 WPW10470155 (Cam) and 1 W10397055 (Door stop)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Avon Lake, OH 44012
Angel
Job Details:
08/08/2023
"Cc that unit is completely dead besides the freezer light. Verified and found a burnt spot on the control board will need control board ordering part.; ordrng 1 W11043763 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DISHWASHER
Model GDP665SYN0FS
Near Mentor, OH 44060
Dan H
Job Details:
08/08/2023
"Customer complaint that unit is completely dead, confirmed, found power to control, unit needs new control and user interface ; ordrng 1 WD21X25371 (Ui) and 1 WD21X27998 (Cntrl)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS1
Near Bay Village, OH 44140
Marie V
Job Details:
08/08/2023
"Cc that unit is leaking into floor and the floor is starting to lift up. Took pics, unit is leaking from water valve, water valve is cracked. Cust will be calling back if they decide to continue ; ordrng 1 W11175771 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GSHF5KGXECCC
Near Lorain, OH 44053
David R
Job Details:
08/08/2023
"Cc unit not cooling, had trouble with FZ making noise and now not cooling. Found blade came off FZ fan, sitting next to it. Tightened clamp on Blade. Tightened all FZ components. Tested. Good. Fan running. Good. Op Test Ok"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ0
Near North Royalton, OH 44133
Bill
Job Details:
08/08/2023
"Cc oven not getting to temp, confirmed cc set unit to 350 unit would not climb past 335. Took temps inside of oven top 400 and walls around 325 bottom less then 230 ordered bake element follow up scheduled for 8/10; ordrng 1 W10779716 (Bake element)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Avon Lake, OH 44012
Angel
Job Details:
08/08/2023
"Cc that unit was loud and vibrating a lot. Ran unit and the noises the unit is making are normal also the vibration was normal unit has to vibrate a little on a high spin its not going to stay still, so what I did fir them was raise the legs so the unit could be lower to the ground for less vibration it was better but it will still vibrate and I explained to the customer it cant get any better than that if not they can try the rubber pads underneath feet if they want unit working as designed opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Amherst, OH 44001
David R
Job Details:
08/08/2023
"Replaced valves and igniter. Tested. Good. Temp cycling on and off, good. Op Test Ok."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Perry, OH 44081
Dan H
Job Details:
08/08/2023
"Customer complaint that unit is completely dead, confirmed, reset control, unit powered up, found start button broken, unit needs new control and silicone button pad, customer does not want repair ; ordrng 1 WD12X23316 (Silicone button pad) and 1 WD21X31900 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near North Royalton, OH 44133
Bill
Job Details:
08/08/2023
"Cc unit would fill with water then nothing, confirmed cc. Unit will fill and drain with no issues but sub pump would not start. Changed sub pump with one that was pre I.d. Tested opt test good."
We serviced a
GE REFRIGERATOR
Model TPH21PRS
Near Avon, OH 44011
Angel
Job Details:
08/08/2023
Cc that unit was glowing red in the freezer section and leaking water. Verified and what she was seeing was the heater turned on because it was in defrost and on this unit the drain tube is accessible and you can see the water dripping into the drain tube explained to customer that its a normal function of the refrigerator it has to go into a defrost to avoid frosting over the evaporator unit working and cooling as designed opt test good.
We serviced a
GE DRYER
Model DNCD450GGDWC
Near Sheffield, OH 44054
Marie V
Job Details:
08/08/2023
"Cc that unit is not heating. Started unit, is heating up. Found that vent from 4 inches enters a 8 inch pipe. Found lots of lint build up in it. Will need to clean vent out. Appliance is heating up and cycling as well."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Bedford, OH 44146
Bill
Job Details:
08/08/2023
"Cc unit not responding, could not confirm. Put unit into diagnostics, no error codes. Ran auto test, unit passed. Had customer start load of laundry. Unit operated as intended. Gave customer pointers for successful starts, and explained that the buttons are not soft touch but actual buttons that require a bit of pressure to work."
We serviced a
GE RANGE
Model JGB916SEK5SS
Near Cleveland, OH 44103
Corina B
Job Details:
08/08/2023
"CC that the bake is not working. Confirmed. Found the amp drawl 2.56amps. Replaced the igniter from t/s. Heated oven to 300*. Checked the broil, good. Opt test ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE DISHWASHER
Model ZDT975SSJ2SS
Near Shaker Heights, OH 44122
Joe O
Job Details:
08/08/2023
"Cc: fan not shutting offFound ui sending constant power to fan. Needs ui; ordrng 1 WD21X23556 (service ui lcd ffstn), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Beachwood, OH 44122
Joe O
Job Details:
08/08/2023
Upon arrival tested ice box temps(8degrees) and freezer temps(3 degrees). Installed control. Went to install ice box harness. Found ice box harness is not replaceable(sealed in ice box). Found unit only made partial cubes again. Found fill tube not plugged or frozen. Cycled ice maker. Ice maker cycled and filled. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Eastlake, OH 44095
Jason N
Job Details:
08/08/2023
Cc unit will not start a cycle Found that unit is operating as designed. Advised customer on the 2 step start process per WP service bulletin W11648603. Op test good.
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Solon, OH 44139
Joe O
Job Details:
08/08/2023
Cc: not running cycleRan quick wash cycle. Unit started. Ran normal cycle. Unit started. Unit filling and washing. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Brooklyn, OH 44144
Manny
Job Details:
08/08/2023
"Cc unit not getting power, verified and unit no coming on, ran diagnostics and keypad stuck, unit needs UI, customer is contacting wpl to see if they can get a concession for the repair.; ordrng 1 W11135391 (console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Eastlake, OH 44095
Jason N
Job Details:
08/08/2023
Cc unit snagging clothing Found a few small potential snag points on inner drum weld seam near front of unit. Filed down sharp points on seam and covered with touch up epoxy. Advised customer to allow several hours for epoxy to set.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Mentor, OH 44060
Jason N
Job Details:
08/08/2023
"Cc terminal for power cord is damagedFound no damage to terminal block, 2 block screws missing and 1 is cross threaded into terminal nut. Replaced damaged screw and nut and installed 2 new screws."
We serviced a
GE DISHWASHER
Model GDT550PYR0FS
Near Solon, OH 44139
Joe O
Job Details:
08/08/2023
"Cc: error, shuts downFound filter and pressure sensor plugged. Advised customer on filter cleaning. Removed debris from pressure sensor. Tested. Advised customer if issue continues will need pressure sensor. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS8
Near Solon, OH 44139
Joe O
Job Details:
08/08/2023
Installed control. Programmed. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHW00
Near Ravenna, OH 44266
Brian M
Job Details:
08/08/2023
Installed fan and icemaker OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Aurora, OH 44202
Brian M
Job Details:
08/08/2023
"Cc error Found sd error Found bearings shot Needs hub and bearing ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Burton, OH 44021
Brian M
Job Details:
08/08/2023
Cc unit not starting the cycle Found slider damaged Replaced ran DLMs calibration Ran auto test OP Test Ok ; used 1 W10734521 (SLIDER) from stock
We serviced a
MAYTAG DRYER
Model MGDB850YG0
Near Madison, OH 44057
Dan H
Job Details:
08/08/2023
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Chardon, OH 44024
Joe O
Job Details:
08/08/2023
"Cc: not starting back up after pausingCustomer stated if you press the pause start button the unit will start. but if you pause it, the unit will start back up but the lights dont come on, will not lock the lid, and starts the cycle over. Customer believes the start pause button is an issue. No stored error codes. Ran rinse and spin. Paused cycle multiple times. Found pause function working as designed. Canceled cycle, started unit back up. Lights came right back on. Unit functioning as designed. Advised customer may have been trying to start unit before the unit. Completed cycle cancel. Unit functioning as designed. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Grafton, OH 44044
David R
Job Details:
08/08/2023
"Cc unit not draining or doing anything. When I came downstairs, unit blinking light on sensing/fill. I held cancel button. Unit drained right out. Went into diagnostics, found off balance error code and over suds error code. Ran diagnostics, all components working and cycle ran through. Heard a little squeaking and just incase replaced belt, cap, and actuator. Ran diagnostics and calibration. Running a Bulky Cycle with load in. Unit is good. Op Test Ok.; used 1 W11239857 (BELT), 1 W10913953 (ACTUATOR), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
KENMORE RANGE
Model 790.7434331
Near Madison, OH 44057
Dan H
Job Details:
08/08/2023
"Customer complaint that oven takes a long time to heat up and right rear burner is not lighting, found bake igniter weak, found right rear igniter not arcing, switch igniter wire on spark module, igniter arcs, unit needs new bake igniter and spark module ; ordrng 1 5304508269 (Spark module) and 1 5304506545 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Brook Park, OH 44142
Manny
Job Details:
08/08/2023
"Cc unit not pre heating, verified and set to 350 no flames, checked valve and safety was engaged, flip safety and unit comes on, opt test ok"
We serviced a
MAYTAG WASHER
Model LSE7806ACE
Near Cleveland, OH 44103
Corina B
Job Details:
08/08/2023
"CC that there is water leaking. Confirmed. Found the hot valve is not shutting off. Will need a new valve ; ordrng 1 WP22001274 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB9800CWP2
Near Cleveland, OH 44113
Corina B
Job Details:
08/08/2023
"CC that the unit just blinks. Confirmed. Ran diag 10-3 fan motor 6-4. Not washing. Unplugged the fan unit started to run. The door is pasted 90*. Will need hinges, the link and the fan motor.; ordrng 1 W11612302 (Hinge left) and 1 WP8534853 (Hinge right) and 1 WPW10469574 (Vent) and 1 8194001 (Link), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model WED8500DC4
Near Cleveland, OH 44113
Corina B
Job Details:
08/08/2023
"CC that there is a loud noise when it heats up. Confirmed. Found the blower wheel cracked. Will need a new blower wheel and motor. ; ordrng 1 WP697772 (Blower wheel) and 1 W11105178 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6630HW1
Near Seven Hills, OH 44131
Corina B
Job Details:
08/08/2023
"CC that the unit is jumping when its running. Confirmed. Replaced the dryer repair kit from t/s. Checked air baffles, clear. Drum looks good. Tested opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Mayfield Heights, OH 44124
Corina B
Job Details:
08/08/2023
"CC that the ice maker is not working and the filter light does not go off. Confirmed. Found the ice maker off. Turned ice maker on, cycled and filled. The filter light was off. Advised Cust to hold the temp settings for 3 seconds and the light will start flashing and goes off. Opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 25370413411
Near Wickliffe, OH 44092
Corina B
Job Details:
08/08/2023
"CC that the fan blade is broken and drain tube cut in half. Confirmed. Found the condenser fan not running. The blade and drain tube are melted. Will need a new drain tube, fan blade and motor. ; ordrng 1 242018301 (Fan) and 1 241639502 (Blade) and 1 241830904 (Drain tube), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near North Ridgeville, OH 44039
Manny
Job Details:
08/08/2023
"Replaced pump+motor, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD6400SW1
Near Willoughby, OH 44094
Corina B
Job Details:
08/08/2023
CC that the unit is not heating. Confirmed. Found the thermal fuse is open. The vent was smashed. Straightened the vent. Replaced the fuse from t/s. Opt test ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
GE WASHER
Model GTW220ACK7WW
Near Geneva, OH 44041
Joe O
Job Details:
08/07/2023
"Cc: not fillingFound error codes 11(clock monitor) 31(out of balance) 29(suds lock failure) 27(water accessiblity) 26(out of balance/finished final spin) 6(critical flood level). Ran normal cycle. Found unit not sensing shift. Checked unider unit. Found gearcase leaking oil. Needs shifter and gear caseCustomer does not want to repair at this time; rqstng P&A on 1 WH03X30517 (Mode shifter), ordrng 1 WH03X33729 (Gear case), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Westlake, OH 44145
Angel
Job Details:
08/07/2023
"Cc getting to cold, confirmed cc. Took temps 36deg Tested damper, damper opening and closing as it should. Gave customer an estimate on thermistor and control, customer said they would think about it.; ordrng 1 W11399844 (Control board) and 1 12002355 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Geneva, OH 44041
Dan H
Job Details:
08/07/2023
"Cleared evaporator, installed new heater/harness, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lakewood, OH 44107
Manny
Job Details:
08/07/2023
"Cc unit making noise when agitating, verified and Found belt partially off the pulley, hitting on the pulley cover, remounted and opt test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Rock Creek, OH 44084
Joe O
Job Details:
08/07/2023
"Cc: off balance, vibrationFound error codes f0e5(off balance) f5e3(lid unlock fault) f5e2(lid lock fault). Found hub worn. Found agitator will not come free of tub. Needs agitator and hub.Advised customer could need gear case.Customer does not want to repair at this time; ordrng 1 W11550891 (Agitator) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Manny
Job Details:
08/07/2023
"Replaced control latch no disengaging, latch was on the lock position, had to hold the latch and manually advance diagnostic so the latch can unlock, latch unlocks and ran diagnostics and calibration, opt test ok took core for return"
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Avon, OH 44011
Angel
Job Details:
08/07/2023
"Cc water leaking, confirmed cc. Had customer turn on water supply, water started leak somewhere behind back panel when water was dispensed. Removed shelves and drawers from ff section to get to back panel and we found the valve for the water dispenser cracked will need to be replaced part on my end out of stock office to reschedule.; ordrng 1 W11247961 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Sheffield Lake, OH 44054
Angel
Job Details:
08/07/2023
"Replaced control board, tested unit after installing part to make sure heater would turn on and it did opt test good."
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Amherst, OH 44001
Marie V
Job Details:
08/07/2023
Replaced broken heating element and both hinges from door. Preheated unit to 350*. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Corina B
Job Details:
08/07/2023
"Replaced the Gearcase, belt and cam Ran a calibration. Started a quick cycle. Opt test ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Mentor, OH 44060
Jason N
Job Details:
08/07/2023
"Cc unit stopped working/coolingFound unit control displaying dashes, control will not respond. Unit will need jazz board replaced. Replaced jazz control using truck stock part. Programmed to 12. Unit operating and cooling. Advised to allow unit to cool for up to 12hrs before restocking. Op test good. ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Jason N
Job Details:
08/07/2023
"Cc unit RH door squeaking and food freezing on top 2 shelvesConfirmed noise from lower RH door hinge area. Found no lubrication on closer cam or hinge pin. Lubricated both areas. Noise now longer audible. Customer stated product will intermittently freezer or frost up if placed on the upper 2 shelves. Advised customer on air flow in ff section of unit. Advised to avoid placing high moisture product on top 2 shelves, also ensure back of shelves are not being blocked by product to ensure proper air flow."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Mentor, OH 44060
Jason N
Job Details:
08/07/2023
Installed main control. Ran auto test cycle. All functions passed. Op test good.
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VF
Near Kirtland, OH 44094
Brian M
Job Details:
08/07/2023
Installed regulator and safety valve Leak tested all connections OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF3
Near Willoughby, OH 44094
Corina B
Job Details:
08/07/2023
CC that the unit is leaking. Confirmed. Found the drain hole blocked with ice. Steamed out the drain hole. Pulled unit out cleared the drain hose. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Conneaut, OH 44030
Dan H
Job Details:
08/07/2023
"Installed new valve and bezel , op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, OH 44001
Marie V
Job Details:
08/07/2023
"Cc that theres mold growing at the back wall. Confirmed, found drain on evapo clogged up and found that right hand side door spring not working. Had to removed door to reset spring. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Euclid, OH 44123
Jason N
Job Details:
08/07/2023
"Cc unit oven not ignitingRan bake test, unit is flowing gas but no spark. Checked all connections from ignitor to DSI board. Found burnt resistor on DSI board. Replaced DSI board using misc truck stock part. Ran bake test to 300 degrees, good spark and ignition. Op test good. ; used 1 W11162730 (Module-spk) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Painesville, OH 44077
Joe O
Job Details:
08/07/2023
"Cc: not startingFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Tested. Ran air fluff to ensure heater not shorted. Op test ok ; used 1 WP3392519 (THERMAL FUSE), from stock"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB10
Near Cleveland, OH 44104
Manny
Job Details:
08/07/2023
"Cc powers cord its cut, Replaced cord, plug in and unit working, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Euclid, OH 44123
Jason N
Job Details:
08/07/2023
"Cc unit leaking oil and sometimes makes a lot of noise in spinRan diagnostics, found code f0e5 for off balance load. Checked under unit, unit is not leaking oil. Oil spot on floor has been there for awhile, most likely from previous unit. Ran auto test cycle, all functions passed. Ran small load with towels and misc items. Switched over to drain and spin, no abnormal noise or vibration. No issues found with unit. Advised that customer ensure proper load distribution during final spin. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Amherst, OH 44001
Marie V
Job Details:
08/07/2023
"Cc that the side piece of the drawer broke off , gasket is broken and and ice maker was not working. Inspected ice bin, is full with ice. Unit will need new door seal and end cap; ordrng 1 W10874836 (End cap) and 1 W10830055 (Gasket)"
