We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXB03
Near Ravenna, OH 44266
Brian M
Job Details: 05/28/2021
Cc door not sealing Found drawer in freezer jumped a tooth and was sticking out Fixed drawer OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Garrettsville, OH 44231
Brian M
Job Details: 05/28/2021
"Cc unit not filling and lid broken Found valve not opening And lid broken Replaced valve using truck stock Customer will install lid No need for return visit ; ordrng 1 W11259006 (lid), used 1 W11165546 (VALVE), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJV00
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/28/2021
"We removed the filter lock ring new one in place then charge the unit with 41g of 600 op tested good ; used 1 W10896677 (Lock ring 2-6), 1 W10896710 (Lock ring 5-5), and 1 W10895724 (Lock ring 5-8) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Middlefield, OH 44062
Brian M
Job Details: 05/28/2021
Installed control and UI OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Cleveland, OH 44122
Jason N
Job Details: 05/28/2021
"Cc unit needs new door installed due to damage.Inspected new door, no damage. Installed ff door. Gasket sealing good. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Brooklyn, OH 44144
Corina B
Job Details: 05/28/2021
"Replaced the rack, wheels and stops. Optest ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS4
Near Cleveland, OH 44124
Jason N
Job Details: 05/28/2021
"Cc unit leaking and top rack doesnt dry wellCustomer stated plastics on top rack dont seem to be drying and now unit has started to leak from front of door. Ran diagnostics cycle. No leaks found in cycle, heater turned on at end of cycle. Advised customer that any plastics will not fully dry in the unit, this is normal operation. Could not duplicate any leaks at this time. Advised customer of possible causes for intermittent leaks."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Warrensville Heights, OH 44128
Jason N
Job Details: 05/28/2021
"Cc unit not draining fully.Customer states unit will not drain fully or dry very well. Verified water still in bottom of unit. Ran cancel drain, unit draining very slow. Checked drain connection at disposal. Found plug in drain port, looked like a small hole had been knocked through it. Advised customer I would have to charge a service call to remove disposal plug. Customer agreed. Knocked out disposal drain plug. Ran wash cycle then cancel drain on unit. Unit operation test good."
We serviced a
GE WASHER
Model GFW490RPK0DG
Near Painesville, OH 44077
Brian M
Job Details: 05/27/2021
Cc of banging and not spinning out properly Found bearings to be shot needs outer tubs ; ordrng 1 WH45X10136 (tub asm rear) and 1 WH01X21994 (seal oring) and 1 WH45X10141 (tub front)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Chesterland, OH 44026
Dan H
Job Details: 05/27/2021
"Customer complaint of f6e2 error, ran diagnostics found f6e2(communication error user interface cannot hear acu ), unit needs new user interface, customer does not want repair at this time; ordrng 1 W11125152 (User interface), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/27/2021
Installed the new part op tested good. Ice maker
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Conneaut, OH 44030
Jeff M
Job Details: 05/27/2021
Installed the new part op tested good. Ice maker and bin
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL1
Near Mentor, OH 44060
Joe O
Job Details: 05/27/2021
"Cc: not spinning clothes outFound error codes f7e1(basket speed sensor fault) f7e7(motor unable to reach target rpm). Found bearings loud in hand spin. Ran tachometer test. Found unit is not reading basket speed. Needs gear case, and actuatorCustomer does not want to repair at this time; ordrng 1 W11132267 (gearcase) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near Eastlake, OH 44095
Joe O
Job Details: 05/27/2021
Installed leveling leg. Op test ok
We serviced a
MAYTAG FREEZER
Model MQF1656TEW00
Near Garfield Heights, OH 44125
Corina B
Job Details: 05/27/2021
Replaced the fan. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Berea, OH 44017
Corina B
Job Details: 05/27/2021
"CC that the clothes are coming out wet. Checked the outside vent, the flaps are opened. To high to reach the vent for airflow. Found the vent smashed. Turned dryer on to cycle on high heat cycled off at 155* with clothes in the dryer. Turned air fluff on, no heat. Corrected the smashed vent. Optest ok"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Olmsted Falls, OH 44138
Corina B
Job Details: 05/27/2021
"CC that the unit is not draining. Found the drain hose below the sink. Raised the drain hose. Checked the drain pump, clear. Started a cycle, drained. Optest ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Columbia Station, OH 44028
Corina B
Job Details: 05/27/2021
"Replaced the gearcase hub, cam, agitator, capacitor, shifter and belt. Advised cust to raise the drain hose 39 above the washer. Ran a calibration. Started a auto test. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/27/2021
"Replace terminal harness,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/27/2021
"Replace all parts,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Strongsville, OH 44136
Corina B
Job Details: 05/27/2021
Replaced the hinges and reinstalled the door. Optest ok.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near North Olmsted, OH 44070
Marie V
Job Details: 05/27/2021
"Cc that the unit is making a noise. Ran unit sounds normal. Took unit apart and looked everything was good, unit work is as designed advice cust to replace flexible foil vent for rigid metal or flexible metal. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Westlake, OH 44145
Marie V
Job Details: 05/27/2021
"Cc that the unit it starts it self and the only way to prevent that is by pressing lock on the UI, that the top rack adjuster is broken and that the unit is not draining and also that when you pull the top rack out it hits the seal. Replaced both adjuster, drained unit by pressing cancel, it took 2 times, removed drain pump found a small piece of glass and food . Removed and tested unit. Unit is draining slow , check the hose to make sure that is not kinked, is not , most likely drain pump has become week, due to been clogged and still try to drain , also unit will need UI. ; ordrng 1 W11084650 (Ui) and 1 W10876537 (Drain pump)"
We serviced a
AMANA REFRIGERATOR
Model ARSE66ZBS
Near Jefferson, OH 44047
Jeff M
Job Details: 05/27/2021
Installed the new part op tested good. Ice maker
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS6
Near Highland Heights, OH 44143
Dan H
Job Details: 05/27/2021
"Installed new magnetron, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SFZ4
Near Parma, OH 44129
Dan H
Job Details: 05/27/2021
"Customer complaint that unit is leaking, confirmed, found unit leaking from wash motor, unit needs new sump assembly, customer not want repair at this time; ordrng 1 WPW10591570 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seven Hills, OH 44131
Corina B
Job Details: 05/27/2021
Replaced the main control and ui. Ran a calibration. Brought core back for return. Optest ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8500BR0
Near Rocky River, OH 44116
Marie V
Job Details: 05/27/2021
"Replaced control and ran diag. Op test n good.called Whirlpool tech line spoke with Andy, he told me that the unit will bearings and most likely a second tech fir this job because of how bad the tub is ceased to shaft. ; ordrng 1 W10435302 (Bearings), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/27/2021
"Replaced suspension , lid lock is not needed at this point. Tested unit, is working good. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GHWN4250D2WW
Near Willoughby, OH 44094
Joe O
Job Details: 05/27/2021
Cc: multiple rinse cyclesCustomer stated unit will run multiple rinse cycles towards the end of cycle. Ran light cycle with no extra rinse with a medium load size. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/27/2021
"Replace valve,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Cleveland, OH 44108
Jason N
Job Details: 05/27/2021
"Cc unit oven not working. Ran bake test, ignitor glowing faintly, drawing only 2.6a. Ignitor is weak, needs replaced. Replaced ignitor using truck stock, customer stated he never received any parts. Ran bake test to 390 degrees, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Streetsboro, OH 44241
Brian M
Job Details: 05/27/2021
Installed lid OP Test Ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near North Royalton, OH 44133
Dan H
Job Details: 05/27/2021
"Customer complaint of banging noise, ran diagnostics no error codes found, ran manual test cycle for high speed spin and heavy agitate , no banging noises heard, suspension is good, installed new agitator, op test good"
We serviced a
GE RANGE
Model JBP66E0H1BB
Near Madison, OH 44057
Jeff M
Job Details: 05/27/2021
Installed the new part op tested good. Bake element
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Elyria, OH 44035
Gabriel P
Job Details: 05/27/2021
Found ice maker fill tube line frozen and heater not in place is not glueing ordering heater ; ordrng 1 W11087201 (Fill tube heater)
We serviced a
GE DISHWASHER
Model DDT57SGF2BB
Near Painesville, OH 44077
Jeff M
Job Details: 05/27/2021
I ordered the wrong part temperature sensor its not located in the turbidity sensor its located in the float switch. I have the part for return; ordrng 1 WD21X10519 (Float switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW02
Near Mentor, OH 44060
Joe O
Job Details: 05/27/2021
Cc: shaft disconnected on upper freezer shelfFound shaft pulled itself out of gear. Reinstalled shaft. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Grafton, OH 44044
Gabriel P
Job Details: 05/27/2021
"Replace drain hose,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Wellington, OH 44090
Gabriel P
Job Details: 05/27/2021
"Took pics of pop,found error code f4e3 motor not running confirm motor humming and getting proper voltage ordering pump assembly ; ordrng 1 W11087376 (Pump assembly)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Maple Heights, OH 44137
Corina B
Job Details: 05/27/2021
Replaced the belt and cam. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
Gabriel P
Job Details: 05/27/2021
When arrive found user interface door open light on when door was completely shut calling whirlpool to see what they want me to do next they had me check harness on door and found some open replacing door ordering ; ordrng 1 W10757550 (Door left stainless)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Cleveland, OH 44113
Jason N
Job Details: 05/27/2021
"Cc unit leaking.Customer stated they already changed the door gasket, did not remedy the issue. Ran wash cycle, found leaking near middle of door. Pulled door panel, found leaking from vent deflector. Unit needs vent defector and gasket. ; ordrng 1 WP8269259 (Gasket) and 1 WPW10428211 (Deflector)"
We serviced a
KITCHENAID RANGE
Model KFDC558JSS00
Near Broadview Heights, OH 44147
Dan H
Job Details: 05/27/2021
Found said and Mac numbers on WiFi module for customer
We serviced a
MAYTAG DRYER
Model MGDC465HW0
Near Cleveland, OH 44135
Gabriel P
Job Details: 05/27/2021
"Customer complaints of long dry times and found plastic vent kink in the back and explained does are fire hazard also told them which one to buy and also found bird nest inside vent not allowing air to come out advise to clean vent of house,opt test ok"
We serviced a
SAMSUNG DRYER
Model DV393GTPAWR/A1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/27/2021
Installed the new part op tested good. Pulley
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Lakewood, OH 44107
Jason N
Job Details: 05/27/2021
"Cc unit codes f2e1, oven not useable Confirmed unit display coding f2e1 for keypad stuck/shorted key. Replaced keypad using customer supplied pre Id part. Keypad operation test good. Ran bake test. All functions normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Cleveland, OH 44109
Jason N
Job Details: 05/27/2021
"Cc unit not cooling in ff section, freezer section may be too cold.Customer stated certain items in ff section seem to be warmer then before, they recently changed temperature in ff section to 34 and it seems to be better. Ran thermistors temperature checks. Called WP techline, Andrew, reran thermistor checks. All current temperatures and averages in 6 hrs, look good. Evaporator and condenser fans checks were good. Unit is operating as designed at this time, no further repair at this time. Customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44125
Jason N
Job Details: 05/27/2021
"Cc unit not cooling in ff sectionFound unit has no airflow to ff section, freezer evaporator frosted over. Ran manual defrost, defrost circuit did not turn on. Defrosted evaporator, found bad connection on defrost connector, terminal was pushed out of connector. Pushed and locked terminal back into connector. Reran manual defrost, heater turned on. Defrost circuit good. Cleared all ice from freezer. Advised customer to allow up to 24 hrs for unit to return to desired temps in both compartments."
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Beachwood, OH 44122
Dan H
Job Details: 05/27/2021
"Installed new led module, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Painesville, OH 44077
Joe O
Job Details: 05/27/2021
"Cc: not washing on towels or bulky items cycles, squealing noise during spinCustomer stated unit will show 1 minute on cycles then shut off immediately. Found no stored error codes. Ran diagnostics test cycle. Found belt stretched. Needs belt and controlControl out of stock, office to reschedule; ordrng 1 W11498803 (Control) and 1 W11239857 (belt)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Parma, OH 44134
Dan H
Job Details: 05/27/2021
"Customer complaint that upper rack is falling down, found adjusters broken, tracks are good, unit needs new adjusters , customer does not want repair ; ordrng 2 WPW10546503 (Adjuster)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW1
Near Mentor, OH 44060
Jeff M
Job Details: 05/27/2021
Installed the new part op tested good. Ui
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/27/2021
Installed hi limit thermostat and cycling thermostat. Ran dryer op test. Good airflow at vent outlet Unit cycling heat on and off. Op test good.
We serviced a
MAYTAG DRYER ELE
Model LDE7304ACE
Near University Heights, OH 44118
Jason N
Job Details: 05/27/2021
"Installed rear drum rollers. Ran dryer op test, op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mayfield Heights, OH 44124
Jason N
Job Details: 05/27/2021
"Installed shift actuator. Ran auto test, all functions passed. Op test good."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Avon, OH 44011
Marie V
Job Details: 05/27/2021
Cc that the unit is making loud noises. Plugged into outlet and tested unit. Confirmed found plastic bearing broken. Will need to be replaced. Part is not in stock. ; ordrng 1 279441 (Bearing ring)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Jeff M
Job Details: 05/27/2021
Installed the new part op tested good. Sump pump
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Mogadore, OH 44260
Brian M
Job Details: 05/27/2021
"Cc unit wont drain Ran auto test unit is operating properly other than bearings being loud At this time I see bearings needing replaced and suspension is weak ; ordrng 1 W10440786 (suspension) and 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW04
Near Atwater, OH 44201
Brian M
Job Details: 05/27/2021
Customer to reach to Lowes warranty to reschedule Spoke to office cant service at this time
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Rootstown, OH 44272
Brian M
Job Details: 05/27/2021
Cc unit not cooling Found no frost on evap checked unit over no uv die anywhere Found unit it be in 20 inch vac on low side and about 90 on high side Added nitrogen and watch dont seeing a change in pressure Checked over all visible connections and lines no bubbles Called whirlpool, Non repairable
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Mantua, OH 44255
Brian M
Job Details: 05/27/2021
Installed control and heater OP Test Ok
We serviced a
GE WASHER
Model GTW750CPL1DG
Near Painesville, OH 44077
Joe O
Job Details: 05/27/2021
"Cc: lid lock fell inFound lid lock and bezel broke. Needs lid lock service kitCwow:440-354-3774; ordrng 1 WH08X32697 (Lid lock service kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Joe O
Job Details: 05/27/2021
"Cc: intermittent ice productionFound no stored error codes. Found ice tray empty. Cycled ice maker in diagnostics, found ice maker cycling, and filling. Ice tray thermistor reading out of range. Needs ice maker; ordrng 1 W11294907 (icemaker)"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS11
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/27/2021
Installed fan OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Chesterland, OH 44026
Jason N
Job Details: 05/27/2021
"Cc unit making squealing noise and burning smell one time. Ran auto test, verified belt slipping on pulley. Unit needs drive belt. Replaced drive belt using truck stock. Reran auto test, no abnormal sound heard. Op test good. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Avon, OH 44011
Marie V
Job Details: 05/27/2021
"Cc that the unit has control panel issues and that the cooktop has a chip on it. Plugged into outlet, tested unit, no problem with control panel. Took pics of chip on cook top. Part isnt in stock; ordrng 1 W11156895 (Cooktop)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Joe O
Job Details: 05/27/2021
Installed water valve. No way to test water. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Brian M
Job Details: 05/27/2021
"Cc unit not dispensing water or ice and doesnt seem to shut Found door dented in by switch location Tried to use square to help but its to far in Needs door ; ordrng 1 W11435353 (Door), used 1 WP2177331 (DOOR SPACER) from stock"
We serviced a
GE WALL OVEN
Model PT7550SF8SS
Near University Heights, OH 44118
Corina B
Job Details: 05/27/2021
"Cc that oven is getting to hot. Verified and lower oven cooling fan is not turning on. Will need to replace both cooling fans. Ordering parts and office will need to reschedule.; ordrng 1 WB26X31060 (Fan) and 1 WB26X23613 (Lower fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC215EW1
Near Cleveland, OH 44119
Jason N
Job Details: 05/27/2021
"Cc unit not working. Ran diagnostics, found code f8e1 for no fill/long fill. Found drain hose laying on floor going into drain hole. Was able to add small loop in hose. Customer stated he recently removed wash tub due to crack. Ran run test and calibration. All functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Ashtabula, OH 44004
Joe O
Job Details: 05/27/2021
Cc: not workingFound error code f8e1(long fill no fill). Needs water valve; ordrng 1 W11038689 (valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Parma, OH 44134
Dan H
Job Details: 05/27/2021
"Customer complaint of frost build up in freezer section, found lower freezer section door gasket not sealing, used steamer to reform gasket and petroleum jelly to help stick to cabinet, op test good"
We serviced a
ROPER WASHER
Model RTW4516FW1
Near Beachwood, OH 44122
Brian M
Job Details: 05/27/2021
"Cc unit shaking violently Found suspension to be extremely weak basket bounces all over the place needs suspension rods ; ordrng 1 W10780045 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFT2778EEZ00
Near Avon Lake, OH 44012
Marie V
Job Details: 05/27/2021
"Cc that the unit started making a loud noise coming from the fan. When arrived unit was makin the noise, saw ice on evaporator cover. Took temp 15* on freezer and 44* on fresh food section. Took freezer evap off only half way front and ice on top. Called Senior tech BJ. Verify evaporator on FF is coated, whirlpool recommends to replaced filter drier to find leak. Quoted cust, he will call back to see if he wants to continue, compressor has enough line to recharge, no need to replace ; ordrng 1 WPW10143759 (Drier uv)"
We serviced a
KITCHENAID RANGE
Model KODE900HSS00
Near Moreland Hills, OH 44022
Jason N
Job Details: 05/26/2021
"Cc unit coded f8e0, unit shut down and display become non functional. Ran diagnostics, verified f8e0 for fan speed too low. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MED6200KW
Near Strongsville, OH 44136
Dan H
Job Details: 05/26/2021
"Customer complaint of heating problem, all components test good, unit is heating, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Lorain, OH 44053
Marie V
Job Details: 05/26/2021
"Cc that the unit started almost jumping when it was on a spin. Found shipping bolts still on unit. Removed them and ran a drain and spin, Advice cust to uni 1-2 tablespoons of detergent and to dilute the fabric softener. Op test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lorain, OH 44052
Marie V
Job Details: 05/26/2021
"Cc that the unit will not drain, confirmed. Found blades from drain pump broken , replaced drain pump from Surplus. Tested unit . Op test ok; used 1 W11497943 (Drain pump) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRG25FVWH01
Near Bentleyville, OH 44022
Brian M
Job Details: 05/26/2021
"Cc water not dispensing Found switch bracket to be broken Needs bracket ; ordrng 1 W10728484 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model MDG9306AWW
Near Aurora, OH 44202
Brian M
Job Details: 05/26/2021
Installed thermostats and igniter and coil valves Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Aurora, OH 44202
Brian M
Job Details: 05/26/2021
Cc unit says cooling off Reset control Turned fridge back on Unit started OP Test Ok Advised to watch
We serviced a
MAYTAG DISHWASHER
Model MDB8949SAM1
Near Aurora, OH 44202
Brian M
Job Details: 05/26/2021
Installed sump Ran test cycle OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KEMS308SSS02
Near Strongsville, OH 44149
Dan H
Job Details: 05/26/2021
"Customer complaint of arcing in the microwave, placed glass of water in microwave, heated for 1 minute, repeated several times, no arcing observed, ran for 3 minutes, no arcing, ran for 5 minutes no arcing observed, unable to duplicate the problem , unit is operating as designed a"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 05/26/2021
Cc microwave popping open a little randomly and UI goes black and then turns back on Found unit to need door skin and other hinge pieces replaced and UI f6e0 miscommunication error ; ordrng 1 W11428561 (Ui) and 1 W10687342 (door/mw) and 1 W11110515 (glass-door) and 1 W11214480 (arm) and 1 WPW10128850 (arm) and 1 W10874474 (hinge-door)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 05/26/2021
Removed parts from old tub. Installed all parts over into new tub. Installed tub into unit. Connected unit to power and water. Ran auto cycle and calibration. All functions normal. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM01
Near Geneva, OH 44041
Jeff M
Job Details: 05/26/2021
I removed the parts there was no Freon to extract. Installed new parts put it in the vacuum would not hold the vacuum was not able to locate a leak. So I added 200 pounds of nitrogen I still was not able to find a leak. But I could hear a ticking sound coming from the internal back wall of the refrigerator Im suspecting that there is a leak in the heat exchanger. I called Tech Line isolated the high side by side is not capable of holding pressure all my solder joints tested good. after spending 45 minutes on hold with Tech Line just to get a technician I told him what Ive done so far and what I tested it determined that the machine was non-repairable
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland, OH 44135
Marie V
Job Details: 05/26/2021
"Cc that the ice maker stopped working, they turned off because they were not going to be home and when they came back, turned back on but it never worked. Temp on freezer was 2* and 15 on icemaker box. Ran diag for ice maker E5 ice maker thermistor is bad. Ice storage temperature satisfied but ice mold in frozen state too long. Possible ice mold thermistor issue. Called Senior tech BJ, we ran step 57,59,37. Unit will need new ice maker. ; ordrng 1 W11294907 (Icemaker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Strongsville, OH 44136
Dan H
Job Details: 05/26/2021
"Installed new control and sump assembly, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 05/26/2021
"Cc unit not completing cycles. Ran diagnostics, found code f9e1 for long drain. Ran auto test and calibration. All functions passed. Could not duplicate an issue with unit. Unit is working as designed."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Garfield Heights, OH 44128
Corina B
Job Details: 05/26/2021
"Replaced the controls and ui. Optest no. Checked the bake and broil, good. Called BJ tested power 240 volts coming in. 0 volts going out. The thermostat is hidden. Found the thermostat, open. Jumped out the thermostat, heated. Will need a thermostat.; ordrng 1 WP4449751 (Tstat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ06
Near Cleveland Heights, OH 44112
Joe O
Job Details: 05/26/2021
"Serial number from warranty company does not match unit. Advised customer we need a correct dispatch from warranty company. Spoke with BJ, Will need drain tube. Customer contacted warranty company, should get correct dispatch. ; ordrng 1 W10619951 (drain tube)"
We serviced a
KITCHENAID WALL OVEN
Model KEBS107DWH8
Near Euclid, OH 44123
Joe O
Job Details: 05/26/2021
"Cc: convect oven not workingCustomer stated the unit will start to heat up then shut down. Stated if they start it back up it will do the same thing. Ran test convect to 400 degrees. Unit is heating, blower is functioning. Unit not heating after initial pre heat. Ohmed out oven sensor. Needs controlControl shows no longer available; ordrng 1 4451845 (Control(discontinued))"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW
Near Streetsboro, OH 44241
Brian M
Job Details: 05/26/2021
Complaint unit leaking Inspected unit checked valves Could not determine a leak location and can not duplicate one due to not having water hook ups Physically unit looks fine
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near South Euclid, OH 44121
Joe O
Job Details: 05/26/2021
Cc: upper rack sliding outFound rear wheels needed removed. Removed rear wheels. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Lyndhurst, OH 44124
Joe O
Job Details: 05/26/2021
Installed freezer led. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rocky River, OH 44116
Marie V
Job Details: 05/26/2021
Replaced control and programmed. Unit started working. Check fans and compressor. Good. Op test ok. Advice cust to allow unit 24 hours to reach normal temps.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Avon Lake, OH 44012
Marie V
Job Details: 05/26/2021
"Cc that she cant open the door. Found hinges frozen. Defrosted, cleared all water out."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS20XVMS6
Near Westlake, OH 44145
Marie V
Job Details: 05/26/2021
"Cc that the unit is leaking from freezer. Found drain tube clogged, Calle senior tech BJ told me to replace drain tube, theres no charge on that part, only SC and labor. Replaced drain tube and defrosted the drain. Op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44130
Gabriel P
Job Details: 05/26/2021
"Customer complaints of a loud squeaky sound found to much grease on cam replace part from t/s and also replace belt ,opt test ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"