Service History 184

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near LaGrange, OH 44050

David R

Job Details: 03/23/2023

"Replaced agitator screw, surplus item. Agitator and gearcase. Ran diagnostics, good. All components working. Op Test Ok. ; used 1 W10772621 ( Agitator Screw) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near LaGrange, OH 44050

David R

Job Details: 03/23/2023

"Brand new. Cc banging noise. Noise coking from drain hose hitting back of unit. Zip tied. Ran diagnostics spin, good. Also advised if needed, anti vibration pads, piece of styrofoam can also help if needed between unit and hose. Op Test Ok."

We serviced a

GE DISHWASHER

Model PDT750SMF4ES

Near Mentor, OH 44060

Joe O

Job Details: 03/23/2023

"Cc: not heating, not dryingOhmed out heating circuitfrom control 15 ohms. Needs control; ordrng 1 WD21X24903 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS

Near Mentor, OH 44060

Jason N

Job Details: 03/23/2023

"Cc unit cooktop scratched when deliveredCustomer showed pop. Confirmed scratch on cooktop, under 30 day cosmetic warranty. Ordering cooktop. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11590287 (Cooktop)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB3

Near Lorain, OH 44052

Gabriel P

Job Details: 03/23/2023

All ignitor are lighting some has grease but still lighting cannot duplicate is working and there is no gas hookup

We serviced a

KITCHENAID DISHWASHER

Model KDPM804KBS

Near Grafton, OH 44044

Marie V

Job Details: 03/23/2023

"Cc that unit has error code f8e4 and f9e1. Confirmed, ran diag found F7e1 wash motor failure f9e1 not draining f8e4 overfill switch open. Found that unit has been leaking from door, bottom seal is warped,also motor is not running. Ordering parts needed. ; ordrng 1 W11664713 (Bottom door seal) and 1 W11416362 (Motor) and 1 W11483553 (Gasket) and 1 W11410061 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Moreland Hills, OH 44022

Jason N

Job Details: 03/23/2023

"Cleared ice from evaporator cover. Did not install harness. When disconnecting old harness from main unit harness, noticed connectors on both harnesses appear burnt/corroded. Called wp techline, TJ, sent for review as non-repairable unit due to main harness connector corrosion. Advise customer warranty company will be in contact for next step; saved tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Rocky River, OH 44116

Manny

Job Details: 03/23/2023

"Cc. System not responding. Confirmed cc, we found error code f2e1 (key stuck). Ordered ui, latch, stater, gearbox,clutch,and slider. Office to schedule follow up appointment (ui out of stock).; ordrng 1 W11130237 (Ui) and 1 W10861642 (Latch) and 1 W11393685 (Gear case) and 1 W10754158 (Stater) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Painesville, OH 44077

Dan H

Job Details: 03/23/2023

"Installed new infinite switches, op test good"

We serviced a

MAYTAG WASHER

Model LAT3500AAE

Near Brecksville, OH 44141

Corina B

Job Details: 03/23/2023

"CC that the unit is not spinning. Confirmed. Started a cycle advanced to spin, not spinning will drain the water. Belts underneath are good. Motor is squealing and not turning. Will need a motor. Part is nla. ; ordrng 1 201807 (Motor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Painesville, OH 44077

Joe O

Job Details: 03/23/2023

"Cc: not spinning, grinding noiseFound cam worn, belt slipped off and worn. Needs cam and belt. Replaced cam and belt. Ran auto test. Op test ok; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Deerfield, OH 44411

Brian M

Job Details: 03/23/2023

Cc unit not unlocking Replaced lid lock Ran test cycle unit not able to spin Gearcase seized From my experience tub does not like to separate in these models would need tub as well If basket will not separate from tub unit will be un repairable ; ordrng 1 WH03X33729 (Gearcase) and 1 WH02X10363 (nut hub) and 1 WH01X27538 (belt drive) and 1 WH45X26175 (basket asm) and 1 WH43X30957 (Agitator) and 1 WH03X32158 (Sensor) and 1 WH03X30517 (Shifter)

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Brecksville, OH 44141

David R

Job Details: 03/23/2023

Replaced door. Customer said LF and RF burners not lighting. Found broken burner igniters. Ordering ignitors ; ordrng 4 W11573760 (Ignitor)s

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS550ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 03/23/2023

"Ignitor had grease in it clean it and start to work,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Eastlake, OH 44095

Dan H

Job Details: 03/23/2023

"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891056 (Lokring), and 1 W10890131 (Lokring) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTPQ4

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/23/2023

"Replaced water valve, tested unit, no leaks. Op test ok"

We serviced a

GE RANGE

Model JB750SJ1SS

Near Westlake, OH 44145

Gabriel P

Job Details: 03/23/2023

"Replace control,opt test ok"

We serviced a

GE DRYER

Model GTD84ECSN1WS

Near Kirtland, OH 44094

Dan H

Job Details: 03/23/2023

"Installed new top bearing, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2500XTPS1

Near Brook Park, OH 44142

Marie V

Job Details: 03/23/2023

"Cc that the dishes are not clean like it should and that the dispenser does not close so detergent fall in before it needs to to. Confirmed, stared unit, unit is washing good. Water coming in is hot. But dispenser needs to be replaced, the dispenser part is not longer available.; ordrng 1 8531825 (Dispenser)"

We serviced a

SAMSUNG DRYER

Model DV40J3000GWA2

Near Brook Park, OH 44142

Marie V

Job Details: 03/23/2023

"Cc that the unit is squeaking. Confirmed. Cust replaced rollers, pulley and belt, after few load it stared making the noise. Removed all parts and drum, found that rollers needed to be oiled, also removed all of them and cleaned them up and installed back on. Unit has a vibrating noise, the blower wheel is clear, vibration comes from motor, and motor is discontinued. Showed cust, op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Cleveland, OH 44135

Marie V

Job Details: 03/23/2023

Replaced door switch. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Broadview Heights, OH 44147

Corina B

Job Details: 03/23/2023

Replaced the lid. Tested with a drain and spin. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Cleveland, OH 44103

Manny

Job Details: 03/23/2023

"Cc not cooling. Confirmed cc, found freezer door to be off track and not closing. Readjusted the tracks, confirmed proper seal. Temp began to drop. Opt test good."

We serviced a

GE REFRIGERATOR

Model GFE29HMEJES

Near Mentor, OH 44060

Joe O

Job Details: 03/23/2023

"Cc: not cooling properlyFound temps at 2 degrees in freezer, 55 in ff section. Found error codes 105(condenser fan cannot reach target rpm). Found ff fan not running. Ran manual fan tests. Ff fan will not run. Condenser and freezer evap fan running up to speed. ; ordrng 1 WR60X35205 (Ff evap fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Willoughby, OH 44094

Joe O

Job Details: 03/23/2023

"Cc: ui meltingFound keypad is warped and cracked. Cause from heat. Needs uiCalled whirlpool safety. Advised of issue. Documente Cust contacting whirlpool, stated unit under warranty; ordrng 1 W10879587 (swtch-memb), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model JB250DF1WW

Near Kent, OH 44240

Brian M

Job Details: 03/23/2023

Extra labor needed to tear down door Small fee added Removed door and cleaned

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW01

Near Strongsville, OH 44149

David R

Job Details: 03/23/2023

"Replaced damper and gasket. Used icemaker assembly harness from t/s to replace ceiling FF thermistor. Changed temp settings, set Test 7 to step 2, automatic 8 hrs defrost. Good, Op Test Ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Bedford, OH 44146

Jason N

Job Details: 03/23/2023

Cc unit leaking No water to connect unit to at this time. Physically checked over unit to determine source of leak. Found small drip from split in white drain hose under unit. Hose will need replaced. ; ordrng 1 W11551233 (Drain hose)

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH06

Near Euclid, OH 44123

Manny

Job Details: 03/23/2023

"Cc unit not cooling properly, found gap on the bottom of the gasket on both sides try heating up the gasket to expand it no luck heated gasket in customer dryer gasket not sealed, door liner warp on t(e bottom and not letting the door seal unit needs ff door and bottom hinge.; ordrng 1 LW10680726 (dor-fip) and 1 W11096015 (roller-cab) and 1 W11026307 (hinge-pin)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Mentor, OH 44060

Joe O

Job Details: 03/23/2023

"Cc: not spinning out properly, steaming up panel, quick wash is not quickCustomer stated unit is spinning, but clothes extremely wet. Stated when using hot water, the panel gets condensation on it, and that the 15 min quick wash takes 30-35 mins. Advised customer the quick wash is typically a 30 plus min cycle. Advise because the unit has no seal on the lid it is normal to get condensation on the panel when using hot water. Found no stored error codes. Ran auto test and calibration. Ran drain and spin. Unit entered high speed spin. Advised on loading and adjusting off balanced loads. Could not duplicate issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Olmsted Township, OH 44138

David R

Job Details: 03/23/2023

"Cc unit not cooling, both sections. Found build up of frost on Evap, causing unit to not cool properly. Heater is open, not defrosting, caused evap fan to not function. Ordering UI, heater, fan motor and thermistor.** 2 job count ; ordrng 1 W11518204 (UI) and 1 W11559968 (Fan) and 1 WPW10384183 (Thermistor) and 1 W11650660 (Heater)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TE0

Near Wickliffe, OH 44092

Joe O

Job Details: 03/23/2023

"Cc: frosting in freezer, leaking from bottom of freezer, crushed ice intermittently not workingFound drain tube plugged. Found unit frosting around chute door. Needs dispenser and drain tube; ordrng 1 241830905 (tube-drain) and 1 240563638 (Dispenser)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE504DSS0

Near Elyria, OH 44035

David R

Job Details: 03/23/2023

Cc UI. Buttons are lite up by themselves or will let you press but not show the option. Dispenser missing Rinse Aid plug. Ordering UI and Dispenser. ; ordrng 1 W10803367 (UI) and 1 W11032769 (Dispenser)

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Dan H

Job Details: 03/23/2023

"Customer complaint that unit is not working, confirmed, no response from user interface , control is receiving 120vac , unit needs new control, customer does not want repair at this time; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Shaker Heights, OH 44122

Manny

Job Details: 03/23/2023

"Replaced panel, and handle, unit missing the right corner insert, ordering insert ; ordrng 1 W11579566 (Corner insert)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Beachwood, OH 44122

Manny

Job Details: 03/23/2023

"Cc. Water leaking from valve. Confirmed cc. Turned water on, water leaking from back of valve. Replaced valve with new valve. Tested opt test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Royalton, OH 44133

Corina B

Job Details: 03/23/2023

"CC that the door falls, no tension. Confirmed. Found the hinge is broken. Will need new hinges. ; ordrng 1 W11573703 (Left hinge) and 1 W11573702 (Right hinge)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, OH 44120

Corina B

Job Details: 03/23/2023

Model is correct serial is not. Advised cust to call rent a center to get a new dispatch with the correct info. Found the bezel is missing and latch is broken. Will need a bezel. Brought the parts back for return; ordrng 1 W11559688 (Bezel)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB00

Near Kent, OH 44240

Brian M

Job Details: 03/23/2023

"Recovered refrigerant Installed compressor and evap, Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.16oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Advised 72 hours to completely cool"

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near South Euclid, OH 44121

Corina B

Job Details: 03/23/2023

Replaced the motor and blower wheel. Tested. Opt test ok. Brought the control back.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 03/23/2023

This was a new built home and no one was living in it so could get signature but found water hose leaking took pictures and turn water off underneath sink unit working as design opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Highland Heights, OH 44143

Corina B

Job Details: 03/23/2023

CC that there is a beep and flashing light for overfill. Cust used dish soap to clean the dishwasher. Confirmed. Found water in the drain pan. Cleaned the water out of the drain pan. Started a cycle. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Highland Heights, OH 44143

Corina B

Job Details: 03/23/2023

Replaced the freezer and right door. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Amherst, OH 44001

David R

Job Details: 03/23/2023

"Tub was damaged, took pics. Luckily I was able to get everything apart and replace everything but tub. Replaced basket, washplate, gearcase, rotor, stator, slider, spanner, filter. Ran diagnostics test. Good. All components working. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Fairview Park, OH 44126

Marie V

Job Details: 03/22/2023

"Cc that the unit has a crack at the back where the light is. Took pics and called whirlpool techline, spoke to Andy ,he said to use epoxy on the new cracks as well. File number is 7735924834.; ordrng 1 8201700 (Epoxy kit)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS05

Near Lorain, OH 44052

Marie V

Job Details: 03/22/2023

"Called BJ ran entitlement it shows 9/13/2022. Cc that the unit is making a vibration noise. Confirmed on step 5 for compressor, found roller cover hitting against compressor, corrected issue. Op test ok"

We serviced a

MAYTAG RANGE

Model MER8775AS0

Near Cleveland Heights, OH 44118

Manny

Job Details: 03/22/2023

"Replaced gasket, customer stated that the oven bottom is damaged, verified and its damaged, and the the oven doesnt produce any steam during the aqua lift, set some water on the oven bottom and set to aqua lift clean, unit started steaming as designed, took a video sent it to AP to attach to the job, ordering oven bottom, customer will install oven working as designed; ordrng 1 W10789865 (bottm-oven)"

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Madison, OH 44057

Dan H

Job Details: 03/22/2023

"Customer complaint of loud grinding noise, found evidence of cam grinding, installed new cam, op test good ; used 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Concord, OH 44077

Jason N

Job Details: 03/22/2023

"Cc unit not washing dishes well enough and water remains on dishes at end of cycleRan diagnostics, no codes stored. Ran test cycle, ensured hot water coming into unit. Test cycle completed, heater turned on at the end. No faults after cycle. Found customer is not using rinse aid. Advised using rinse aid for better drying performance. Started normal cycle, unit filled and started washing. Let run for 10 minutes, noticed several times the diverter did not complete its switch to the other spray, unit was basically pumping deadheaded. Unit would then drain and restart the fill. Unit will need pump/motor assembly replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W11087376 (Pump/motor assembly)"

We serviced a

KENMORE FREEZER

Model 253.2204241

Near Chagrin Falls, OH 44023

Corina B

Job Details: 03/22/2023

"CC that the unit is not cooling. Confirmed. No fan or compressor are running. Checked the compressor with the jumper box, 1.78 amps. Will need a new thermostat. Cust can install part. ; ordrng 1 5304513033 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Oberlin, OH 44074

David R

Job Details: 03/22/2023

Cc unit taking more than one load to dry clothing. Long vent. Ran unit on all cycles with vent off. Cycling and heating. Correct temps and cycling on/off properly. The unit is working correctly. No parts replaced. No problems with dryer. Vent issue or long vent causing cycles needing to run longer.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0LZ1

Near Sheffield, OH 44054

Marie V

Job Details: 03/22/2023

Cc that the unit when using airfryer feature it strips the breaker. ; ordrng 1 W11454285 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Euclid, OH 44123

Jason N

Job Details: 03/22/2023

"Cc unit not coolingFound both sections at room temperature. Compressor is not running, overload opening when trying to start. Compressor is locked. Amp draw test reading 8.4A before overload opens. Checked equalized pressure in system, reading 24psi, no leaks in system to cause compressor to fail. Unit will need compressor replaced. ; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Drier) and 1 TJAF1200 (1/4 tube extension)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Sheffield, OH 44054

Marie V

Job Details: 03/22/2023

"Cc that the unit is loud, found ice on freezer evaporator , unit is not defrosting all the way. Tested on step 6 and bimetal open before is done. Ordering bimetal harness and thermistor. Office will contact once they have eta on the part.; ordrng 1 W11334745 (Bimetal harness fan) and 1 12002355 (Thermistor kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Avon, OH 44011

David R

Job Details: 03/22/2023

Replaced agitator and screw. Tested with load. Agitator is now working correctly. All components good. Op Test Ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44108

Jason N

Job Details: 03/22/2023

"Cc unit not starting or completing cyclesRan diagnostics, found code f8e1 for no/low fill. Found cold water supply was valved off to unit. When trying to turn valve on, water sprayed from a corroded portion of water pipeline. Advised customer they will need a plumber to repair water supply lines and valve to unit."

We serviced a

KITCHENAID RANGE

Model KSEG700ESS6

Near Solon, OH 44139

Corina B

Job Details: 03/22/2023

Replaced the bracket and the liner. Opt test ok

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Hiram, OH 44234

Brian M

Job Details: 03/22/2023

Cc stuff has spots on glass Found unit to be over caulked Cleaned glass OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Willoughby, OH 44094

Dan H

Job Details: 03/22/2023

"Customer complaint that unit is overheating, started normal dry cycle on high heat, temperature is cycling within range, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 03/22/2023

"Replace agitator,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Solon, OH 44139

Corina B

Job Details: 03/22/2023

CC that the unit moves when opening the doors. Confirmed. There are no legs on the unit. Used furniture pads under the wheels. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB765FC3

Near Garrettsville, OH 44231

Brian M

Job Details: 03/22/2023

Cc unit going out of balance Found error for shifter Found shifter damaged needs slider and clutch replacement ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV5

Near Garrettsville, OH 44231

Brian M

Job Details: 03/22/2023

Cc flames high Found unit needing flame adjustment Adjusted to customers liking OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Mentor, OH 44060

Joe O

Job Details: 03/22/2023

Installed gear case. Ran auto test. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Avon, OH 44011

David R

Job Details: 03/22/2023

"Cc unit making noises. Went into diagnostics, found FZ fan is loud, build up of a little ice on evap. Will need to steam ice and replace evap fan assembly * 2 job count ; ordrng 1 W11224591 (FZ Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EBS06

Near Avon Lake, OH 44012

Marie V

Job Details: 03/22/2023

"Replaced damper, tested on diagnostics. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/22/2023

The handles are wrong the handle are from the old fridge ordering handles and screw ; ordrng 2 WPW10672334 (Handles)s and 2 WPW10170540 (Screw)s and 2 WPW10511911 (Bushing)s

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Cleveland, OH 44128

David R

Job Details: 03/22/2023

"Replaced UI, evap motor and harness, heater and thermistor. Ran diagnostics, evap is coming on blowing air, heater is working. Good. All components working. Cycled ice maker. Give 24 hrs for normal temps. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, OH 44105

Manny

Job Details: 03/22/2023

"Evacuated r600, replaced compressor and filter, placed in 29in vacuum, holding for 10 minutes, charged with 47 grams of R600, pressure holding at 4 psi, good frost pattern, advise customer to allow 24 to 48 hrs for temps to equalize. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model afi2539erm01

Near Highland Heights, OH 44143

Joe O

Job Details: 03/22/2023

"Cc: not making iceFound ice maker is receiving proper power, and is cycling. Found water valve not dispensing water. Ice maker stuck in continuous loop. Needs ice maker and water valve.; ordrng 1 WPW10312696 (water inlet valve) and 1 W10882923 (icemaker)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44104

Jason N

Job Details: 03/22/2023

Installed all gearcase components. Cleared codes. Ran auto test. Unit will not shift into spin. Checked power from j15 on main board to shifter. 0v to shifter when commanded from diagnostics. Unit will need main control replaced. ; ordrng 1 W11419171 (Main control)

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland, OH 44112

Jason N

Job Details: 03/22/2023

"Cc unit not starting a cycle Customer stated she figured out what the issue was on the unit that was not allowing her to start cycle, but wants the unit checked out regardless. Customer stated she was not holding the start button long enough. Ran diagnostics, no codes stored. Ran auto test cycle and calibration. All functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Cleveland, OH 44128

David R

Job Details: 03/22/2023

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Seven Hills, OH 44131

Corina B

Job Details: 03/22/2023

"CC that the clothes are still dirty and not dry. Confirmed ran diag F7E6 MOTOR FAULT, service pointer W11531483 to replace the shifter. Replaced the shifter from t/s. Ran a calibration. Started a rinse and spin. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Brooklyn, OH 44144

Corina B

Job Details: 03/22/2023

CC that the unit takes several times to dry. Confirmed. Checked outside vent no air flow. There is a restriction in the vent. Gave cust dryer vent wizard number to clean the vent. Flame is good. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Garfield Heights, OH 44125

Corina B

Job Details: 03/22/2023

"CC that the units lights and ice and water stopped working, also not cooling. Confirmed. Ff 41 Fz 0. Found the deli ui is not working. Removed the deli board found the connections shorted from the moisture and water. Will need a new door. Cust has an extended warranty. ; ordrng 1 W10815669 (Door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Valley View, OH 44125

David R

Job Details: 03/22/2023

"Cc unit not going through cycle. Explained to customer 2 step start for unit. Either rotate then press start or press start 2x. No error codes but did find hot and cold reversed, corrected. Ran a diagnostics test, good. Ran a calibration, good. Running a normal cycle with cycle to show them. All components test good and working correctly. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near South Euclid, OH 44121

Joe O

Job Details: 03/22/2023

"Cc: not advancing through cyclesFound error code f7e6(motor fault). Ran auto test. Found unit not shifting. Found gear case is leaking oil. Needs gear case and actuatorCustomer does not want to repair at this time ; ordrng 1 W11454734 (Gear case) and 1 W11481722 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/22/2023

"Cc: lights all flashingCustomer stated when she turns the unit on all the lights are winking and blinking at her. She stated unit will still wash but all the lights continuously on and winking and blinking. Ran quick wash cycle. No abnormal flashing, or abnormal lights on. Entered diagnostics, no stored error codes. Ran quick test cycle. Unit filling, washing, draining and spinning. After exiting diagnostics, lights on ui began to flash. Needs uiCustomer stated she has a warranty. She is going to contact the warranty company. Does not want to repair at this time. ; ordrng 1 W10911021 (panel-cntl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

ELECTROLUX REFRIGERATOR

Model EI32AR65JS0

Near Avon Lake, OH 44012

Marie V

Job Details: 03/22/2023

"Cc that the drain is clogged. Confirmed. Unclogged drain tube and tested with 2 cups of water, pass good. Panel for evaporator shows discontinued as well. Removed rust spots on it showed. Cust. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

AMANA RANGE

Model AGR6603SFS1

Near Shaker Heights, OH 44120

Corina B

Job Details: 03/22/2023

CC that the back burner is not working. Confirmed. Found the knob is broken. Will need a knob. Cust can install the knob. ; ordrng 1 W11164105 (Knob)

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Cleveland, OH 44113

Manny

Job Details: 03/22/2023

"Cc unit rattling verified and blower wheel is rattling, Unit needs blower wheel; ordrng 1 W11327190 (wheel)"

We serviced a

GE DRYER

Model GTD33EASK0WW

Near Willoughby, OH 44094

Jason N

Job Details: 03/22/2023

Installed timer and knob. Operation test good.

We serviced a

WHIRLPOOL WALL OVEN

Model RBD245PRB00

Near Mentor, OH 44060

Jason N

Job Details: 03/22/2023

"Cc unit has no display Confirmed no display but button functions work, and tones are heard. Power cycled unit, no good, no display. Unit will need microcomputer replaced. Part (8303883) is discontinued. Unable to repair unit."

We serviced a

KITCHENAID RANGE GAS

Model KFGD500EWH04

Near North Royalton, OH 44133

David R

Job Details: 03/22/2023

"Cc unit bottom oven not heating up correctly. Found old ignitor will not cycle back on. Not enough amps. Replaced from t/s. Ram bottom oven at 350*, good, cycling. Tested top oven to make sure, good. All components working. Op Test Ok. ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXR2

Near Avon Lake, OH 44012

Marie V

Job Details: 03/22/2023

"Cc that the unit stopped working and it shows an error code. Confirmed, ran diag found error code F6e1 communication error between control and panel, f5e2 lock failure. Unit will need controls and panel. Control panel is discontinued. ; ordrng 1 W10388439 (Panel discontinued) and 1 W10427967 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 03/22/2023

"CC that there is no ice. Confirmed. Cycled the icemaker, Found the valve humming. the water is turned off. Turned water on the filter housing is leaking water due to a generic filter. Will need a new housing. The cover is missing for the filter. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a filter housing, cover and cap; ordrng 1 WPW10121138 (Housing) and 1 WP2260503B (Button) and 1 WP2260518B (Cap)"

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Lakewood, OH 44107

Manny

Job Details: 03/22/2023

"Cc unit not drying properly and no sound, verified and no sound, set unit to normal dry and unit heating properly, let unit running and checked outside damper and looks crushed and flap no opening all the way preventing the air flow and vent on the back of the unit was coiled up and lots of 45 degrees bends, pulled the damper a little to get better airflow, but advise customer that it needs to be replaced, as for the sound unit needs the console customer will contact wpl and see if he gets a concession for the console replacement; ordrng 1 W11413567 (Console), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Mentor, OH 44060

Jason N

Job Details: 03/22/2023

Installed door gasket. Ran bake test to 350 degrees. Observed for air leakage from door. Did not see any moisture escaping from door. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C6EYY02

Near Westlake, OH 44145

Manny

Job Details: 03/22/2023

"Cc unit not making ice, verify and icemaker stuck in a cycle, replace icemaker no operational, check voltage to icemaker and only 13 volts, check voltage at control and only 89 volts from control to icemaker, unit needs control and ice door; ordrng 1 W11088499 (cntrl-elec) and 1 W10838126 (door-ice)"

We serviced a

WHIRLPOOL WASHER

Model WFW9620HW1

Near Grafton, OH 44044

David R

Job Details: 03/22/2023

"Replaced UI, main control, blower heater. Stil getting F4E4 error. Went through diagnostics. Found no continuity in harness, tech sheet says to replace upper harness. Ordering ; ordrng 1 W11349135 (Upper harness)"

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near South Euclid, OH 44121

Corina B

Job Details: 03/22/2023

CC that the unit is not lighting. Confirmed. Found the door switch is broken. Replaced the door switch. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FH05

Near North Olmsted, OH 44070

Marie V

Job Details: 03/22/2023

"Replaced burner. Tested burner, op test ok"

We serviced a

JENN-AIR MICROWAVE

Model JMC2430WP01

Near Westlake, OH 44145

Marie V

Job Details: 03/22/2023

"Cc that unit is sparking. Confirmed. Removed magnetron and founf waveguide is damaged, took pics, unit cant be repair. Brought new part for return, NEW PART WAS NEVER OPENED. Will refund cust"

We serviced a

SAMSUNG DRYER

Model DV45H7000EWA2

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/22/2023

"Cc that the unit is not heating. Confirmed, found heater open, getting 241V. Unit will need new heater assembly. Cust will call back if he wants to continue ; ordrng 1 DC97-14486D (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Diamond, OH 44412

Brian M

Job Details: 03/22/2023

"Cc unit still not cooling Ran several test found evap frosted normal, bin has full bin of ice Lower section of fridge deli drawer about 34 degrees upper at 40 Ran fan test unit pushing about 25 degree air to upper fridge when damper opens Suspect issue with control or fan ; ordrng 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap) and 1 SHIPPING (SHIPPING LOGISTICS*)"

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Rootstown, OH 44272

Brian M

Job Details: 03/22/2023

Cc of noise found idler damage Replaced using truck stock OP Test Ok ; used 1 4392067 ( DRYER REPAIR KIT (do not order)) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/22/2023

"Took unit apart and replace bellow,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Painesville, OH 44077

Dan H

Job Details: 03/22/2023

"Customer complaint that unit is not starting just blinking lights, unit was paused, unpaused, unit continued cycle, ran diagnostics no error codes found, unit completed cycle, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL WALL OVEN

Model KOCE900HBS02

Near Ashtabula, OH 44004

Dan H

Job Details: 03/22/2023

"Installed new user interface, op test no good , f6e9 error keeps popping up now, unit needs new control; ordrng 1 W11294388 (Cntrl)"

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