We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Chardon, OH 44024
Brian M
Job Details: 05/12/2021
Cc unit wobbling Found feet not installed Installed feet leveled unit OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM00
Near Geneva, OH 44041
Jeff M
Job Details: 05/12/2021
The unit is not cooling theres no heat transfer theres no frost pattern in the compressor is on needs an evaporator and compressor. Customer does not want an estimate he will buy a new one
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Berea, OH 44017
Marie V
Job Details: 05/12/2021
Replaced parts. Preheated to 350* and cycle it. Op test okNo core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Lakewood, OH 44107
Marie V
Job Details: 05/12/2021
"Cc that the unit started making a noise like dripping water, and that the fresh food section seems to be warmer than usual, also when unit start sounds like something is going to go bad and one day the freezer light didnt worked. Took temps found between 37* to 40* on fresh food section and 1 and 5 on freezer. Found foam on the freezer door removed and showed cust that that can be on the way and the door wont shut properly and it will cause frost on freezer, also found on freezer door switch ice from the door been open. Showed cust, ran diag and tested all components, motor damper is making the noise cust is talking bout. She will think about it tor replace part, evaporator had good frost pattern, all other components are good.; ordrng 1 WPW10594330 (Damper), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Brecksville, OH 44141
Corina B
Job Details: 05/12/2021
Cc that basket was rubbing in the left side of the tub.verified and found basket bowed out a bit so we bent back to place. Tested and working as designed. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Cleveland, OH 44102
Marie V
Job Details: 05/12/2021
"Cc that the unit is not dispensing the fabric softener and it only wash but does not do rinse or spin and sometimes is showing L something on the screen. Ran diag found error code F8E1 long fill , F0E3 over load. Deleted error code, ran manual test, cold water is coming in and hot water isnt. Check water pressure on the hose, good. Valve is getting 122V . Unit will need new water valve. Replaced from T/S. Ran auto test and calibration.Op test ok; used 1 W11165546 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bay Village, OH 44140
Marie V
Job Details: 05/12/2021
"Cc that the unit still leaking, Found pin hole on bellow and on the side is ripped. will need new bellow. Waiting on whirlpool to see if they approve. Office will contact cust once they respond. ; O-emld tckt"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Brecksville, OH 44141
Corina B
Job Details: 05/12/2021
Cc that oven does not self clean and is not going to clean it and the back left corner burns food. Preheated oven to 300 degrees and verified temperature when oven preheat was completed and temperature was 298 to 300 all around also recommended Customer to rearrange racks to see if issue with burning would solve issue.Called whirlpool tech line and spoke with Bryan and explained the issue with the self clean and stated that unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHB00
Near Highland Heights, OH 44143
Joe O
Job Details: 05/12/2021
"Cc: noiseFound noise was r134 running through system, advised customer this is a normal noise. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Gates Mills, OH 44040
Joe O
Job Details: 05/12/2021
"Cc: shaking, and walkingFound error code f0e5(off balance). Ran drain and spin. Unit very well balanced. Unit functioning as designed. Advised customer on adjusting clothes if unit goes out of balance. Ran calibration. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/12/2021
"Replace valve and ice chute,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44128
Dan H
Job Details: 05/12/2021
"Customer complaint that unit is not spinning, ran manual test cycle, unit spins, suspension is good, ran diagnostics found f0e2(oversuds) error code, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXWB00
Near Brecksville, OH 44141
David R
Job Details: 05/12/2021
"Cc unit not working. 10 years old. Compressor is loud and not staying on. Plugged in watt meter. 1300 watts then cuts overload. Will need new compressor. Gave estimate to customer. Customer paid SVC. Do not order parts ; ordrng 1 W10233961 (Comp) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 05/12/2021
Cc: not filling enoughCustomer stated the unit does not cover the clothes with water. Advised customer these units do not fill as high as the old units. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model LAT9700AAW
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/12/2021
"Cc unit is noisy when in spin cycle.Customer stated unit is leaking oil from underneath, confirmed. Unit needs lower shaft seal. Quoted customer transmission replacement due to possible gear damage. Customer wants to order seals and have us return to replace seals only and refill with oil. Quoted for repair. Customer will call to schedule when he has the parts."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/12/2021
"Cc unit dispense slow and making noise.Customer stated they recently change the water filter. Verified a slight pulse sound coming from filter on water dispense. Replaced filter using bypass cap, dispense flow improved, could not duplicate noise. Reinstalled water filter, flow much better then before. Ran dispense test several times, noise no longer present."
We serviced a
MAYTAG RANGE
Model MER8700DH1
Near Burton, OH 44021
Brian M
Job Details: 05/12/2021
Cc of smoke and temps Found no issues with unit at this time Checked over all wiring inspected elements Unit is heating up properly
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Willoughby, OH 44094
Joe O
Job Details: 05/12/2021
"Cc: over range light not workingFound socket receiving proper power when not under load. Control sending constant power to socket. When under load voltage drops out. Needs controlCustomer does not want to repair at this time; ordrng 1 W11182110 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Maple Heights, OH 44137
Dan H
Job Details: 05/12/2021
"Customer complaint that felt came off of drum, confirmed, felt is damaged, unit needs new felt; ordrng 1 W10612022 (Felt)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB0
Near Cleveland, OH 44122
Corina B
Job Details: 05/12/2021
CC that the unit is leaking. Started the cycle found the tub is dented in the left hand corner. Took picture. Will need a new tub. Office to reschedule ; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Novelty, OH 44072
Brian M
Job Details: 05/12/2021
Installed motor and blower OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/12/2021
Cc smell of gas. Found line to be leaking going to bake burner Tightened nut tested again no leak Advised to watch
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Conneaut, OH 44030
Jeff M
Job Details: 05/12/2021
The unit has a hole in the bellow. No eta on part; ordrng 1 W11314648 (Bellow) and 1 S (S)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, OH 44139
Brian M
Job Details: 05/12/2021
Defrosted evap Installed fan kit OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/12/2021
Ice maker getting 120 voltage but not cycling ordering ice maker ; ordrng 1 W10886939 (Ice maker)
We serviced a
MAYTAG FREEZER
Model MZF34X20DW00
Near Elyria, OH 44035
Marie V
Job Details: 05/12/2021
"When arrived unit was cooling, unit had -5 on evaporator but it was around 17*. Check pressure it was on a vacuum -9. I started looking for leaks on unit when I put my hand on the line coming out of the cabinet lots of dye came in my hand. When looked it looks like unit has an internal leak. Called whirlpool tech line spoke with Kathy . She said unit is not reparable, to have cust call customer service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Shaker Heights, OH 44122
Corina B
Job Details: 05/12/2021
Replaced the filter housing. Optest ok.
We serviced a
KITCHENAID WALL OVEN COMBO
Model KEMS308SSS02
Near Rootstown, OH 44272
Brian M
Job Details: 05/12/2021
Cc unit seems to be running slow and not heating Found microwave to functioning properly Found error for f6e0 on oven tech sheet recommends replacing UI and controls Ran test bake found bake to be 20 degrees to low calibrated unit Gave quote for boards ; ordrng 1 WPW10119143 (cntrl-elec) and 1 WPW10312206 (cntrl-elec) and 1 WPW10460454 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/12/2021
Cc unit not spinning Found error for shifter but no issue found with shifter Followed tech sheet Needs control ; ordrng 1 W11419171 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Strongsville, OH 44136
David R
Job Details: 05/12/2021
"All components are working and heating as of today. Used a pot and boiled water on burner customer said didnt worked, checked all other burners, good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Parma, OH 44134
Corina B
Job Details: 05/12/2021
Replaced the strike and latch. Leveled unit. Started a cycle. Optest ok
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS4
Near Moreland Hills, OH 44022
Dan H
Job Details: 05/12/2021
"Customer complaint that unit is not draining properly, confirmed, found drain hose clogged, unit needs new drain hose; ordrng 1 8269144A (Hose) and 1 WPW10195751 (Hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model A112
Near Mayfield Heights, OH 44124
Jason N
Job Details: 05/12/2021
Installed drive belts. Ran wash test then spin. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PHEXNL00
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/12/2021
"Cc unit ice maker container full of water and iceCust stated water is leaking into the ice container and causing ice to stick together. Confirmed container full of frozen water and ice. Thawed ice maker, filled ice maker model with water, water dripping out. Unit needs ice maker. Replaced using truck stock. Cleared ice from freezer. Ran manual cycle test jumping t to h. Ice maker indexed properly and filled mold with water. Valve shut off, no leaks on ice maker. Op test good. ; used 1 4317943 (ICEMAKER) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/12/2021
"Cc unit not spinning Found actuator not receiving power from control, but during testing it showed me the spin speed Needs control ; ordrng 1 W11125011 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Cleveland, OH 44135
Marie V
Job Details: 05/12/2021
"Cc that the unit is not draining. Replaced drain pump found blades broken , and that that the bottom spray arm is not spinning properly and sometimes one side of the rack dishes wont get clean. Confirmed found bottom part not installed properly, corrected issue, now spray arm works good. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FC2
Near North Olmsted, OH 44070
Marie V
Job Details: 05/12/2021
"Replaced all parts, calibrated unit and ran auto test. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS
Near Cleveland, OH 44121
Jason N
Job Details: 05/12/2021
Installed freezer fan harness and control. Op test good.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Broadview Heights, OH 44147
David R
Job Details: 05/12/2021
Customer had POP. CC unit leaking when draining. Found hose had rip in it. Ordering hose** place on cancellation list ; ordrng 1 W11291620 (Hose)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Mentor, OH 44060
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
SAMSUNG DRYER
Model DV45K6500GW
Near Parma Heights, OH 44130
Gabriel P
Job Details: 05/12/2021
"Pulley broke off ordering cause mine has not arrive do not have in stock ; ordrng 1 DC93-00634A (Pulley), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model LFGF3054TFA
Near Cleveland, OH 44111
Gabriel P
Job Details: 05/12/2021
"Found 122 voltage going to ignitor but ignitor not glowing gave estimate customer will not repair ; ordrng 1 316489403 (Ignitor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Gabriel P
Job Details: 05/12/2021
"Found that door need it some washer to raise it so mullion can close properly use one from truck stock but was not enough also this unit reset filter automatically wants filter replace but filter replace light keeps coming on user not reading it also senior tech advise to order door switch for filter,opt test ok ; ordrng 3 Wp489467 (Washer)s and 1 W11330971 (User interface) and 1 WP2223877 (Latch), used 1 Wp489467 (Washer) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Avon, OH 44011
Gabriel P
Job Details: 05/12/2021
"Replace light,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near North Royalton, OH 44133
David R
Job Details: 05/12/2021
"Gearcase not sent out, motor sent out. Checked and have right part number inputted. Reordering** office to reschedule ; ordrng 1 W11423758 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Ravenna, OH 44266
Brian M
Job Details: 05/12/2021
Installed tub hub and wash plate OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS01
Near Lakewood, OH 44107
Corina B
Job Details: 05/12/2021
"CC that the ice maker and water do not work. Found the ff section set at 34* and the Fz set at -1*. Ff section was overpacked with food. Steamed the reservoir out, water started to flow. Raised the Temp in the ff section to 37*.. advised cust to keep the temp at 37* in the ff section and to not overpack the ff. Cycled the ice maker and tested the water. Optest ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Avon Lake, OH 44012
Corina B
Job Details: 05/12/2021
"Cust showed pop, sent pic. CC that the filter does not come out. Found the clip on the housing came loose. Reattached the clip. Optest ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near Brook Park, OH 44142
Corina B
Job Details: 05/12/2021
"CC that the unit fills and does nothing and there is water in the tub. Found drain hose lower then the sink. Raised the drain hose above the sink. Checked the control to the pump and motor, 0 volts. Will need a control and pump and motor. ; ordrng 1 W11306302 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Rocky River, OH 44116
Marie V
Job Details: 05/12/2021
"Replaced all parts, ran calibration and auto test to verify. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFIV29PCMS02
Near North Royalton, OH 44133
Corina B
Job Details: 05/12/2021
"CC that the unit is not keep temp in the freezer. Ff 42*, Fz 5*. Found ice hitting the Fz evap. Checked the frost pattern on the Fz evap. Partial frost pattern. Used the gauges 20 vacuum and high was at 50 psi. Both equalized at 25 psi. Found dye in the drain pan. Checked the freezer evap, good. Checked the ff evap no dye. Used nitrogen with soap suds, no bubbles. Called t/l Drew unit is non repairable."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Painesville, OH 44077
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
KITCHENAID COOK TOP
Model KICU500XSS01
Near Thompson, OH 44086
Joe O
Job Details: 05/12/2021
Installed module. Tested. Op test ok
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Bay Village, OH 44140
Marie V
Job Details: 05/12/2021
Replaced control. Tested oven and burners. Op test okNo core for return
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Garfield Heights, OH 44125
Corina B
Job Details: 05/12/2021
"CC that the water sticks when dispensing it. Removed the ui board from the deli drawer water filled into the bottom of the door. Tested the dispenser does not shut off as soon as you remove the cup. Will need a new dispenser, door and ui.; ordrng 1 W11087492 (Switch) and 1 W11238426 (Harness) and 1 W11109505 (Spring) and 1 W10919724 (Door) and 1 W11125932 (Trim) and 1 W10815669 (Door) and 1 WPW10769076 (Ui)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ
Near Madison, OH 44057
Joe O
Job Details: 05/12/2021
Cc: runs for a little bit then stopsRan test cycle. Found voltage fluctuating during cycle. Last time out voltage was dropping out. Advised customer if its the same issue they will have to contact an electrician. Unit functioning as designed. Op test ok
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Strongsville, OH 44149
David R
Job Details: 05/12/2021
"Cc unit making noises, sounds like nuts/bolts banging around, only can happen after running unit for 20-30 mins. Ran unit on timed Dry, high. Let unit run, no noise. About 5 mins in, heard a little squeak noise, once. Checked and idler binding up. Replaced from t/s. Tested. Good. Op test ok; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
SAMSUNG DRYER
Model DV405ETPASUAA
Near Ashtabula, OH 44004
Brian M
Job Details: 05/12/2021
"Cc unit not running Found thermistor open and thermostat open Customer requested to leave unit open so he could vacuum unit out ; ordrng 1 DC32-00007A (thermistor) and 1 DC47-00016A (thermostat) and 1 4713-001199 (bulb-light), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near Painesville, OH 44077
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
AMANA REFRIGERATOR
Model ASD2524VEW00
Near Painesville, OH 44077
Jeff M
Job Details: 05/12/2021
The drain was frozen a steam bath drain unit test good
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/12/2021
"Replaced part, ran unit, ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL STACK W/D
Model WFC8090GX0
Near Madison, OH 44057
Jeff M
Job Details: 05/12/2021
The user display thats built into the door of the washer dryer to and one machine is frozen needs a new door display; ordrng 1 W11280150 (Door ui ASSY)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Avon, OH 44011
Marie V
Job Details: 05/12/2021
"Cc that the unit does not heat from the start, since unit was installed. Confirmed. Check power coming in, found from L1 to N 120 from L2 to N 122 and from L1 to L2 244V. Took unit apart, found heater not plugged in. Corrected issue, put back together and tested, op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ07
Near South Euclid, OH 44118
Corina B
Job Details: 05/12/2021
"CC that the ice maker is not working. Jumped out the ice maker, not cycling. Put correct filter in the water was dripping out of the housing. Replaced the ice maker and filter housing. Cycled the ice maker and tested the filter housing. Optest ok. ; used 1 WPW10300024 (ICE MAKER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Parma Heights, OH 44130
Corina B
Job Details: 05/12/2021
"CC that the unit squeaks in a heavy load. Found the gearcase leaking with oil. Will need a rotor, stator, gearcase, clutch, and slider ordering parts and office will need to schedule because of some parts being out of stock.; ordrng 1 W10754158 (Stator motor) and 1 W10754161 (Rotor) and 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch)"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Perry, OH 44081
Joe O
Job Details: 05/12/2021
"Cc: not running, not spinningFound motor sitting under unit, not attached. Found bolt for unit not stripped. Found motor still running. Needs motor washerCustomer does not want to repair at this time ; ordrng 1 WH02X10212 (motor_washer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Perry, OH 44081
Joe O
Job Details: 05/12/2021
"Cc: not cooling properlyFound temps in ff section at 49 degrees, freezer at 28 degrees. Found evap completely frosted over. Entered diagnostics, found defrost sensor open. Needs evap fan harness and thermistor; ordrng 1 W11405276 (harness) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Wickliffe, OH 44092
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW3
Near Elyria, OH 44035
David R
Job Details: 05/12/2021
Replaced part. Tested bake at 350. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Elyria, OH 44035
David R
Job Details: 05/12/2021
Replaced parts. Tested. Good. Set unit to automatic 8 hour defrost. Reset temp controls. Give 24 hours to return to normal temps. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near North Ridgeville, OH 44039
David R
Job Details: 05/12/2021
Replaced FZ light. Tested. Good. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Berea, OH 44017
David R
Job Details: 05/12/2021
"Replaced lid. Tested, good. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Madison, OH 44057
Joe O
Job Details: 05/12/2021
"Cc: not agitating, agitator looseFound agitator stripped. Needs agitatorCustomer does not want to repair at this time; ordrng 1 WP3951744 (agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXNS00
Near Painesville, OH 44077
Joe O
Job Details: 05/12/2021
"Cc: leaking behind unit, ice maker not workingFound ice maker optics not functioning. And found ice maker fill tube leaking behind unit. Needs fill tube and optics; ordrng 1 W10757851 (optic bd set ref) and 1 WP2256096 (fitting)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Willoughby Hills, OH 44092
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good. The pain they sent has black marks all over it cant be removed customer can install the new one; ordrng 1 W11034025 (Pan)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Highland Heights, OH 44143
Brian M
Job Details: 05/12/2021
Installed led OP Test Ok
We serviced a
GE DISHWASHER
Model GDT695SFL5DS
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/12/2021
Installed drain pump. Ran wash cycle then cancel drain. All functions tested good. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Warrensville Heights, OH 44128
Jason N
Job Details: 05/12/2021
Installed main control. Ran auto test and calibration. Started normal wash load. Unit advanced properly into wash cycle. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
Gabriel P
Job Details: 05/12/2021
Customer complaints of and error code that show but it ask him to unplug unit and plug in and the error when away ran diagnostics no error found unit working as designed
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/12/2021
"Found terminal block burn replace from truck stock and also three prong wire as we replace ; used 1 W11416047 (TERM BLOCK KIT - RANGE), and 1 8171385RC (3 PRONG RANGE CORD) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXWS02
Near Kirtland, OH 44094
Joe O
Job Details: 05/12/2021
"Cc: not dispensing waterFound bracket broken for dispenser. Needs bracket; ordrng 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR WALL OVEN ELE
Model JJW2730DS00
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/12/2021
Installed ui. Tested. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS01
Near Mayfield, OH 44143
Joe O
Job Details: 05/12/2021
"Cc: error code, shuts offFound error code f8e0(upper cooling fan speed). Found unit not reading low speed cooling fan. Blower is receiving proper power. Needs blower; ordrng 1 W11248652 (blower)"
We serviced a
JENN-AIR RANGE
Model JGRP548HL00
Near Novelty, OH 44072
Brian M
Job Details: 05/12/2021
Cc of unit flashing red after 5 min of running Ran test bake up to 500 on both sides Could not duplicate an issue
We serviced a
GE RANGE
Model PGS920SEF3SS
Near Mayfield, OH 44143
Joe O
Job Details: 05/12/2021
"Cc: beeping, error code, not workingFound ui not allowing any selections. Customer stated error code was a f76, could not find an f76 error code in tech sheet. Could not enter service mode to check errors, ui will not allow selections. Needs uiCustomer would like to be added to cancellation list; ordrng 1 WB27X20745 (glass & touch board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Walton Hills, OH 44146
Jason N
Job Details: 05/12/2021
"Cc unit going offbalance, making a lot of noiseCustomer stated unit will go off balance about 50% of the time and make a lot of noise, or it will be fine. Ran diagnostics, found code f2e1 for stuck button. Cleared code. Ran auto test and calibration. All functions normal. Checked tub suspension. Springs checked good. Started a wash load then switched over to spin and drain. Unit has some vibration, noticed flooring is soft vinyl, vibrations are being transferred through floor. Advised customer to ensure load is properly balanced in basket and to use a higher speed spin to allow suspension to minimize vibration. Unit op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Solon, OH 44139
Brian M
Job Details: 05/12/2021
Installed pump OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS
Near Highland Heights, OH 44143
Jeff M
Job Details: 05/12/2021
The fresh Food either operators frosted over. The fan is not cycling. Needs a new operator cover and control board there is a service pointer the only pretend to the older models but this machine is showing the exact same issues.; ordrng 1 W11395558 (Evap cover kit) and 1 W11450890 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, OH 44144
Corina B
Job Details: 05/12/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MHW6000XW0
Near Seven Hills, OH 44131
Marie V
Job Details: 05/12/2021
"Cc that the unit has an error code. Ran diag found error code of F6E1 COMMUNICATION ERROR BETWEEN CCU AND MCU F8E1 no water detected entering washer or pressure switch trip not detected . Tried to run auto test, failed. Unit just sits there, no movement at all. Found motor control shorted. Unit will need motor control Cust will not fix. If they change their mind they will call back; ordrng 1 WPW10374126 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44105
Jason N
Job Details: 05/12/2021
Installed gas valve. Ran bake test. Good ignition and flame. Op test good.
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Cleveland, OH 44110
Jeff M
Job Details: 05/12/2021
The unit is not heating. The control board its not sending power to the igniter needs both igniter and control board I cannot read the serial number; ordrng 1 W11176454 (Ignitor) and 1 W11126814 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHZ00
Near Bedford Heights, OH 44146
Brian M
Job Details: 05/12/2021
Cc ice maker has fell Lund icemaker has popped off mounting screw Put icemaker into place OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB7749SAM0
Near Streetsboro, OH 44241
Brian M
Job Details: 05/12/2021
"Cc wheels are broken Needs wheels Customer to install No need for return visit ; ordrng 2 WPW10323189 (stop)s and 4 W10195416V (dish rack wheel)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Euclid, OH 44132
Jeff M
Job Details: 05/12/2021
Installed the new part op tested good.
We serviced a
KENMORE RANGE
Model 790.9611240D
Near Elyria, OH 44035
Gabriel P
Job Details: 05/12/2021
"Replace switch,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602ESS00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 05/12/2021
"Cc unit not cooling/ temps not reading correctly. Customer stated the temps in ff section are reading high and alarm light is lit, but it feels cold enough. Ff display flashing 64 degrees. Ran diagnostics, thermistors reading 1 in freezer, 39 in ff section. All functionality tests good. Pressed alarm reset on UI. Display reading properly at 42 degrees. Let unit cool down for a few minutes, ff section reading 37. Unit is cooling normally."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/12/2021
Installed new freezer door. Tested dispense functions. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44120
Jason N
Job Details: 05/12/2021
"Cc unit not advancing cycle. Ran diagnostics, found code f8e1;for no/long fill. Found drain hose laying on floor. Secured to wall using zip ties to create loop. Ran auto test and calibration. Op test good. Note: Customer does not have hot water connected, stated thats fine as long as he uses tap cold setting only."