We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/02/2023
Cc unit front door panel has cosmetic damageReplaced front door panel using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Parma, OH 44129
David R
Job Details: 02/02/2023
"Replaced main control. Ran test diagnostics, good. Ran a Heavy Duty cycle with Deep fill on full, good. Showed customer. Also advise to look over owners manual if using Extra Power option, option does not add extra water, more of a pre soak cycle to use. Customer could confuse low water with issuing this option. That option puts water in to pre soak and get stains out for a preset time, then goes into regular cycle with clothing. Unit is good and working as designed. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/02/2023
Cc unit leakingCustomer stated she still found a small amount of water near the right side corner of the door at the end of the cycle. Pulled front door panel off and ran wash cycle. Observed for 45 minutes. No leaks found anywhere on unit. Unable to duplicate leaks concern at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Bratenahl, OH 44108
Jason N
Job Details: 02/02/2023
"Cc unit lower spray arm not workingFound lower spray arm had popped out of sump receiver. The end of the spray arm looks to have been resting on or near heater element and is slightly melted. Ordering lower spray arm. Customer can install, no return visit. ; ordrng 1 W11579565 (Spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44120
Manny
Job Details: 02/02/2023
"Cc unit not cooling in the Ff, verified and temps at 64 in ff and 2 in fz, evap is covered in lots of ice, asked customer if he has warranty, he said he has an extended warranty with Home Depot, I told him if is under an extended warranty hell have to call Home Depot and have them get us a dispatch, steamed and removed ice from fz good airflow to Ff, advise him to allow 24 hours for temps to equalize.opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF4
Near Mentor, OH 44060
Joe O
Job Details: 02/02/2023
"Cc: not cooling, error codeFound error code sy ef(freezer evaporator fan failure). Found evap fan is receiving proper power. Not starting. Needs evaporator fanCustomer does not want to repair at this time ; ordrng 1 809069201 (motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Highland Heights, OH 44143
Joe O
Job Details: 02/02/2023
Installed name plate. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500EWH01
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2023
Cc after self clean unit not functioning Found thermal fuse open and thermostats open ; ordrng 2 WP4449751 (thrmst-fix)s and 1 WPW10545291 (fuse-thrml) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near North Olmsted, OH 44070
Angel
Job Details: 02/02/2023
Cc that unit is making a loud noise. Ran unit and can here sound coming from blower wheel so I removed front panel got to blower wheel and found a piece of paper laminated and lots of lint vacuumed everything out and recommended customer to have vent cleaned out as well tested unit no more noise opt test ok.
We serviced a
WHIRLPOOL FREEZER
Model ED2KHAXVS02
Near Fairview Park, OH 44126
Angel
Job Details: 02/02/2023
"Cc that unit is not making ice. Took apart ice maker from freezer since its side ways and hard to try to cycle and noticed that the wheel never went all around to home position tried resetting it and jumping it to see if it would cycle but it wouldnt and its receiving voltage as well unit will need ice maker replaced also ordering grille which customer wanted to replace theres. ; ordrng 1 WPW10190961 (Icemaker) and 1 WP2206671B (Grille), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44128
Manny
Job Details: 02/02/2023
"Cc unit not working, verified and ran test cycle not good unit started making a grinding noise, try tilting back but unit is in between a cabinet and the utility sink, was able to lift the front a bit and there is oil leaking from gearcase. ; ordrng 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W10913953 (actuator) and 1 W10866238 (capacitor) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Aurora, OH 44202
Brian M
Job Details: 02/02/2023
Installed lid OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44110
Jason N
Job Details: 02/02/2023
"Cc unit not cooling Found freezer barely cool, ff section is warm. Found light frost pattern on first coil of evaporator. Compressor is running very hot, amp draw on compressor is .55a. Unit has refrigerant leak, will need sealed system repair. Compressor not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 W11109499 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Wickliffe, OH 44092
Joe O
Job Details: 02/02/2023
Cc: noiseFound damper excessively loud. Needs damper assemblyDamper shows out of stock. Office to reschedule; ordrng 1 W11236851 (diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near South Euclid, OH 44118
Corina B
Job Details: 02/02/2023
"CC that the unit is not cooling. Confirmed Fz 30* ff 50* Low side 18 vacuum High side175 psi. No frost pattern on the evaporator. Checked with uv light, no dye. Equalized to 50 psi. Used nitrogen found a leak on the evaporator. Will need an evaporator. Part and labor is still covered. ; ordrng 1 W10836706 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near South Euclid, OH 44121
Manny
Job Details: 02/02/2023
"Cc unit not cooling properly, verified and temperatures in ff at 47* in fz at 4* found Ff evap cover in ice, fan not running, damper is no operational, and thermistor out of range, ordering harness, evap cover, fan and damper.; ordrng 1 W11188493 (cover-evap) and 1 WPW10248595 (control) and 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Richmond Heights, OH 44143
Manny
Job Details: 02/02/2023
"Cc items freezing in ff, verified and diffuser door not closing, replaced diffuser with pre id, opt test ok, advise customer to keep high humidity items away from diffuser to avoid freezing. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Solon, OH 44139
Brian M
Job Details: 02/02/2023
Cc soap door gasket popped off Fixed dispenser door
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Garfield Heights, OH 44125
Angel
Job Details: 02/02/2023
Cc that clothes are not being spun out. Ran diagnostics and unit had no error codes so I ran test 12 to verify functions and passed perfectly so we took some towels and ran a rinse/spin to see if unit would spin out the clothes and it didnt I had the spin on fast and it never spun out the clothes just went back and forth with a slow spin ordering main board and stator office to reschedule main board showing out of stock.; ordrng 1 W11354541 (Stator) and 1 W11550649 (Main board)
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMS155LBL0
Near Eastlake, OH 44095
Joe O
Job Details: 02/02/2023
"Cc: not heating, loud noiseFound unit pulling 3.8 amps. Magnetron excessively loud. Needs mag and diode; ordrng 1 W10245183 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/02/2023
"CC that the tub the water goes into is overfilling with water. Confirmed. Found the sink with a slow drain, causing the water to get backed up. Will need a plumber to clean the drain. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44143
Corina B
Job Details: 02/02/2023
"CC that the unit does not spin. Confirmed. Ran diag F0e3 overload, f0e5 off balance load, f2e1 stuck key. Basket does not spin freely. Removed the tub r8g nothing in between basket and tub. Will need a new gearcase, slide and washplate. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10902814 (Washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Solon, OH 44139
Brian M
Job Details: 02/02/2023
Customers issue was not caused by previous repair Its due to installation issueInstallers but screws into the feet not allowing for proper adjustment Was able to back out screws and adjust door
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Seven Hills, OH 44131
Corina B
Job Details: 02/02/2023
"CC that there is a loud noise in a spin cycle. Confirmed. Found oil leaking on the rotor and stator. Will need a new rotor, slide, stator, gearcase, clutch, washplate. ; ordrng 1 W11393685 (Gearcase) and 1 W10915701 (Rotor) and 1 W10734521 (Slide) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Royalton, OH 44133
David R
Job Details: 02/02/2023
"Replaced evap, comp, drier. Recovered refrigerant, pulled 28'vac w/ pump, watched, good, charged 4.24 oz r134a. Unit starting to cool. Good pressures. Frost pattern on Evap. Give 24 hours to return to normal temps. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44111
Angel
Job Details: 02/02/2023
Cc that unit is cooling but not enough. Verified temperatures and freezer was at 46* and ff section at 56* Checked compressor but it was not running but it was not overheated either felt normal so I used nitrogen to verify for leak and found a leak at the evaporator capillary line coming out the cabinet took picture and called techline spoke with Chris explained issue and provided him with a picture of the leak unit went under review customer will get contacted with any further instructions.
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Broadview Heights, OH 44147
Corina B
Job Details: 02/02/2023
"CC that the oven does not go to a different temperature when its heated to one temperature. Confirmed. Ran diag f2e1 stuck key. Started a bake heated to 375* changed temp started to go up. Turned oven off and turned back on and the temp froze. Will need a new ui. Office to reschedule appointments ; ordrng 1 WPW10464535 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYT00
Near Broadview Heights, OH 44147
David R
Job Details: 02/02/2023
"Cc unit FZ ice building up on cabinet bottom. Found drain tube clogged. Steamed all ice and cleared drain tube. Tested, pour water down. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVSS02
Near Avon Lake, OH 44012
Angel
Job Details: 02/02/2023
"Cc that unit has low water pressure. Confirmed tried dispensing water and the pressure is low asked them if the filter was changed and they stated yes a week ago but they said water was spraying out when they removed the filter and it was leaking and they had a hard time inserting the filter to make it stop. Unit will need filter housing replaced I didnt remove the filter to find out because if it keeps leaking theres going to be water everywhere. Ordering part.; ordrng 1 WPW10121140 (Housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Euclid, OH 44123
Manny
Job Details: 02/02/2023
"Cc unit stays open sometimes, stated she thinks is the gasket, and thinks something is broken from the icemaker because she can see a wire hanging, verified and gasket is good and doors are closing, wire customer sees its the bail arm. Unit is working as designed no issues found."
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG2022MW3
Near Cleveland, OH 44113
Manny
Job Details: 02/02/2023
"Cc unit not starting, verified and not starting, took apart to check components and they are rusted, heater housing rusting where HL thermostat sits, idler pulley, motor and motor mount are rusted, unit looks like water got inside and multiple parts are rusted, checked power and getting power to control but nothing leaving it, unit needs motor, heater assembly, motor mount, pulley, and main control customer will not proceed with the repair! ; ordrng 1 5304500454 (board) and 1 137493400 (switch) and 1 137292700 (belt) and 1 131367100 (motor cradle asmy) and 1 5304507499 (Idler pulley) and 1 134196602 (Motor) and 1 137392700 (heater asmy w/hous), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Jason N
Job Details: 02/02/2023
"Cc long dry timesRan dryer op test, checked airflow at vent outlet. Found venting restricted, almost no airflow at outlet. Checked heat from unit, good heat. Advised customer they will need venting serviced/cleaned."
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Cleveland, OH 44113
Manny
Job Details: 02/02/2023
"Cc unit not advancing in cycle, stated only making a grinding noise, verified and ran diagnostics found code 8-4 for drain electrical issue, took pump off and found glass in pump housing preventing the unit from draining, removed glass and reinstalled pump, ran test cycle, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Eastlake, OH 44095
Joe O
Job Details: 02/02/2023
"Cc: not freezing, not making iceFound temps in ff section at 35 degrees, freezer at 12 degrees. Found only partial frost pattern on both evaporators. Unit has dye filter installed. Found no dye. Checked pressures of system. Working on freezer unit is at a 10 in vac low side, high side 125 psi. Resting pressure (home position) 29psi both sides. Valve closed pressures at 12 in vac low side, high side 124 psi. Ff section cooling 5psi low side 148 psi high side. Placed in home position. Charged with nitrogen. Found pin hole leak on ff evap. Needs ff evapEntitlement shows parts under parts and labor warranty; ordrng 1 W11492867 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wickliffe, OH 44092
Jason N
Job Details: 02/02/2023
Cc RH door seal tearingReplaced RH door gasket using customer supplied part. Heated gasket and stretched to mate to cabinet to ensure good seal. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Moreland Hills, OH 44022
Brian M
Job Details: 02/02/2023
Installed adjusters kit OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Lakewood, OH 44107
Manny
Job Details: 02/02/2023
"Cc lights went out and ice maker only made 2 trays, verified and lights are out, removed top cover and found light connection loose, secured and lights are back on, Checked ice maker and bin is full of ice that customer purchased plus some cubes that the unit made, advise customer to empty ice container since the unit is detecting ice container is full and it wont cycle until icemaker sensor detected container low, Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Joe O
Job Details: 02/02/2023
"Installed motor. Ran auto test and calibration. Ran drain and spin. Tested multiple times, no squealing. Op test ok"
We serviced a
MAYTAG DRYER
Model WED49STBW1
Near Willoughby Hills, OH 44092
Jason N
Job Details: 02/02/2023
"Cc unit not heating Checked power in to unit, good at 244v L to L. Checked all thermals, found hi limit thermostat open. Replaced thermostat using misc truck stock kit. Ran dryer test, good heat, checked airflow at vent outlet. Found airflow restricted, barely moving through outlet. Advised customer they will need venting serviced/ cleaned. ; used 1 W10900067 (Cutoff-tml) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Cleveland, OH 44111
Manny
Job Details: 02/02/2023
"Cc unit no heating, verified and bake igniter is out, replaced with TS# 12400035, ran bake to 350, opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF9
Near Perry, OH 44081
Joe O
Job Details: 02/02/2023
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Jason N
Job Details: 02/02/2023
"Cc unit not making ice Customer stated it was making ice for awhile and then quit again. Ran manual harvest test, jumped t to h. Ice maker will not index, will need replaced. Replaced ice maker using truck stock ice maker kit. Reran harvest test, ice maker indexed and filled mold with water. Op test good. ; ordrng 1 WPW10300024 (Icemaker)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS4
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 02/02/2023
"Replace control,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089AEP12
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/02/2023
"Reset controls the unit started working,advise to monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ06
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/02/2023
"Replace both front leg and valve,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/02/2023
Replace light on freezer now is working as design
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/02/2023
Took oven panel out preheat unit and everything working as design advise to monitor and ask to call back if they have issues
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/02/2023
Found error code f7e2 variable speed motor failure try run diagnostic but it wont do nothing only fills and drain ordering pump also customer calling snow brothers to get unit replace being only two days old and also if they end up replacing the part they will need the installers to take unit out cause of tight space before we fix it ; ordrng 1 W11460946 (Pump)
We serviced a
GE WASHER
Model WJRE5550H1WW
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/02/2023
"Found pulley driven broken ordering and requesting 3 job count ; ordrng 1 WH07X10019 (Pulley driven) and 1 WH2X1203 (Bolt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Strongsville, OH 44149
Marie V
Job Details: 02/02/2023
Cc of unit leaking alter on the cycle. Follow water marks from leak is leaking from fabric softener dispenser. Verify water pressure at home is 59psi. Unit will need new valve and dispenser . Also found SP W11651001. Unit will need ring tub. Office will contact once they have eta on the part; ordrng 1 W11595805 (Water valve) and 1 W11569112 (Dispenser) and 1 W11590590 (Ring tub)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Cleveland, OH 44130
Marie V
Job Details: 02/02/2023
"Cc that the unit is not drying dishes. Ran diag found error code 7-1 After diag was done. Verify temperature, 165* +. Advice cust to run hot water before starting unit and to add sani rinse and heat dry option to help dry better. Unit working properly. Op test ok"
We serviced a
MAYTAG RANGE
Model M1TXEGMYQ01
Near Parma, OH 44129
Marie V
Job Details: 02/02/2023
Cc that burner does not comes on all the way. Confirmed. Burner needed to be cleaned up also adjusted burner gas valve. Op test ok
We serviced a
WHIRLPOOL WASHER
Model Wtw5105hw2
Near Brook Park, OH 44142
Marie V
Job Details: 02/02/2023
"Cc of unit will not run. Confirmed. Unit strats then shufts off. Found capacitor needed replaced. Replaced from T/s. Ran unit, and calibration. Stared a cleaning cycle pass. Op test ok; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Brook Park, OH 44142
Marie V
Job Details: 02/02/2023
Cc of squeaking noise. Confirmed. Found noise coming from belt. Replaced belt from t/s and cam. Tested unit. Op test ok; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westlake, OH 44145
Marie V
Job Details: 02/02/2023
"Cc that the unit is not washing dishes, confirmed. Found motor getting 120v. Replaced from t/s. Op test okNo leaks. ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Olmsted, OH 44070
Marie V
Job Details: 02/02/2023
"Unit bought at costco, took pic of receipt. Is under the second year. Cc that unit is not washing dishes and dissolving detergent. Confirmed. Found motor not running. Will need new pump.; ordrng 1 W11087376 (Pump)"
We serviced a
KENMORE RANGE
Model 790.41012801
Near Westlake, OH 44145
Marie V
Job Details: 02/01/2023
"Cc that the oven hows an error code and they ahve to shut the breaker off to get it to stop. Confirmed. Found control shorted out, has black marks in it. Wires are good and oven sensor is out of ranche. Unit will need control and sensor. Ordering parts. ; ordrng 1 316577016 (Control) and 1 316217002 (Oven), used 1 SHIPPING (shipping and handling),from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chesterland, OH 44026
Brian M
Job Details: 02/01/2023
Installed listed parts. Ran calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Hiram, OH 44234
Brian M
Job Details: 02/01/2023
Used control received control is broken in several places Needs reorder Installed new harness ; ordrng 1 WPW10746274 (cntrl-elec)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 02/01/2023
Replaced the ui. Brought the core back for return. Heated both ovens. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Madison, OH 44057
Jason N
Job Details: 02/01/2023
"Cc unit bouncing all over, going offbalanceChecked tub suspension, found tub bouncing several times when pushed down. Suspension springs are weak and will need replaced. ; ordrng 1 W11130362 (Suspension)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2023
"Cc: not heating. Found terminal block shorted out. Replaced terminal block and power cord. Op test ok ; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF367LXSB2
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2023
Cc: gas odorCustomer stated they came home on 3 different occasions and had a faint gas odor in the kitchen area. They stated it has been intermittent. No odor upon arrival. Pulled knobs to check valves. Sprayed down exposed lines. No signs of leaks. And still no odor. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44135
Manny
Job Details: 02/01/2023
"Cc unit making a loud grinding noise, verified and noise coming from the bottom , took kick plate and condenser too close to the cabinet and causing a vibration noise. Moved condenser and no noise, opt test ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Elyria, OH 44035
Angel
Job Details: 02/01/2023
Cc that unit is not tumbling just humming. Ran unit and can hear drive motor humming but cant turn. Took apart u it and everything looked good did find an extra door switch laying in the bottom of unit so I thought that extra part was probably jammed around tub so i removed it reinstalled all parts tested unit again but nothing will need to order drive motor and blower wheel.; ordrng 1 279827 (Drive motor) and 1 WP694089 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, OH 44144
Marie V
Job Details: 02/01/2023
Replaced control board. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Lorain, OH 44053
Gabriel P
Job Details: 02/01/2023
"Steam all ice and replace control and harness,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lorain, OH 44053
Gabriel P
Job Details: 02/01/2023
Found error f4e3 pump failure ordering ; ordrng 1 W11025157 (Pump ass)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Grafton, OH 44044
David R
Job Details: 02/01/2023
Customer had questions with unit operations and options. Tested out diagnostics. Good. Tested different washes with Extra Power button. Good. All components test good. Op Test Ok.
We serviced a
KENMORE DRYER
Model 110.97872601
Near Westlake, OH 44145
Manny
Job Details: 02/01/2023
"Cc unit not starting, verified and unit powered up but wont run, took apart check heating circuit components and all good plug in and turned unit on while take voltage and No voltage from the control to components, but good power coming in, unit needs control and UI both parts discontinued. ; ordrng 1 W10048220 (cntrl-elec(discontinued)) and 1 WPW10023340 (cntrl-elec(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Olmsted, OH 44070
Manny
Job Details: 02/01/2023
"Cc unit making a loud noise and wont agitate, verified and found gearcase leaking oil from shaft, unit needs gearcase, agitator base stuck on gearcase shaft will net to cut it off; ordrng 1 W10528947 (drive hub kit) and 1 W11418231 (Agitator) and 1 W11454738 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hiram, OH 44234
Brian M
Job Details: 02/01/2023
Cc unit not washing properly Ran test cycle and manual check Found unit functioning properly Advised to watch
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Garrettsville, OH 44231
Brian M
Job Details: 02/01/2023
Installed motor Ran Load with items in it Unit seems to be spinning better Advised to watch
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/01/2023
"Cc unit not heating, timer not advancingChecked power unit. Found red L wire burnt off on terminal block. Replaced terminal block and power cord using truck stock parts. Ran dryer op test, good heat and timer motor advancing timer. Op test good. ; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
Angel
Job Details: 02/01/2023
Cc that clothes were still wet at the end of the cycle but all the water was drained out. So I ran diagnostics and found F0E5 off balance load. Explained to customer how to pause unit if she ever catches it going off balance and if she doesnt catch it on time and the unit paused already she can just run a drain/spin but also recommended to keep load small from 6 to 7 regular bath towels and 2 tablespoons of detergent to wash the clothes opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Lakewood, OH 44107
Angel
Job Details: 02/01/2023
Replaced door opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Aurora, OH 44202
Corina B
Job Details: 02/01/2023
CC that there is thumping noise. Confirmed. Found the upper spray arm bouncing off the tub. Will need a new spray arm. Will replace the heater on return visit. Office to reschedule appointment ; ordrng 1 W11590538 (Retainer) and 1 W11573766 (Spray arm) and 1 W11507999 (Feed tube)
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 02/01/2023
Replaced blower wheel and all dented panels tested unit opt test n/g unit kept throwing a F6E3 error acu miscommunications with motor checked all connections and it was good ordering acu and drive motor. Office to reschedule motor out of stock set as a 2 job count ; ordrng 1 W11527562 (Control board) and 1 W11519731 (Motor)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mantua, OH 44255
Brian M
Job Details: 02/01/2023
"Installed motor, housing and wheel Ran test cycle No noise at this time Customer not present Talked to via txt Attached pic of text"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Cleveland, OH 44128
Jason N
Job Details: 02/01/2023
"Cc unit not coolingFound evaporator frosted over solid. No airflow to ff section. Ran manual force defrost, heater circuit energized. Ordering evaporator harness and thermistor. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Corina B
Job Details: 02/01/2023
"CC that the unit is not working, unless you unplug it. Ran diag F7e1 Tachometer missing or wrong signal. F5e4 lid not being open in cycles. Unit does not start unless you unplug unit. Will need a control. ; schdld next appmnt for 2/8 WED 12-3"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Streetsboro, OH 44241
Brian M
Job Details: 02/01/2023
Cc unit not balanced Leveled unit OP Test Ok
We serviced a
GE RANGE
Model JBP35E0H2BB
Near Bedford, OH 44146
Jason N
Job Details: 02/01/2023
"Cc unit oven not working Customer stated oven sparked when she started a bake cycle. Found broil element physically open. Ran bake test, bake element is heating properly. Unit needs broil element. Called landlord with diagnosis. Ordering part. ; ordrng 1 WB44T10009 (Broil element)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2023
"Cc: not maintaining tempsCustomer stated unit intermittently will not re heat during cycle. He stated if baking at 275 for 4 hours intermittently the unit will drop to 180 degrees, advised customer of fluctuations in temperature. Ran test bake. Monitored. Unit averaging 340 degrees. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Maple Heights, OH 44137
Jason N
Job Details: 02/01/2023
"Cc unit not coolingFound both sections are room temperature, compressor is not running. Found start relay clicking. Checked amp draw on compressor, reading 9.44A and then relay overload opens. Compressor is locked and need replaced. Part not showing in stock from Marcone, office to schedule customer with next service date. ; ordrng 1 W11582579 (Compressor) and 1 W11109499 (Drier)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Parma, OH 44129
Manny
Job Details: 02/01/2023
"Cc unit shuts off mid cycle, verified and no codes, checked heater and 14.5 ohms within range, checked from both pin to ground and have continuity, spoke to bj and he said hes not sure if is supposed to have continuity to ground, calling TL spoke to, Rich he said there should be no continuity from p4 to ground, advise replacing the heater, ; ordrng 1 W10703867 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS7
Near Aurora, OH 44202
Corina B
Job Details: 02/01/2023
Cc that there is water leaking on the floor. Confirmed. Found the drain tube a duck bill. Replaced the drain tube from t/s. Service pointer W10632338. Steamed the drain hole out. Opt test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44109
Marie V
Job Details: 02/01/2023
"Cc unit is off balance shaking. Confirmed unit had a broken leg. Replaced from surplus. Ran diag found error code F2e1 ui stuck button. Verify panel, all buttons worked. Found unit has bezel lid lock broken, ordering. Cust will install. No need to go back.; ordrng 1 W11559688 (Bezel) and 1 W11213957 (Leveling feet)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44109
Marie V
Job Details: 02/01/2023
"Cc unit will not complete cycle. Ran diag found error code f7e7 motor unable to reach target rpm , f0e2 oversuds , f0e3 overload, f0e7 load detected when running cleaning cycle. Ran auto test and verify unit underneath, all connections are good. Ran calibration and auto test they both worked. Explain size load and detergent amount per cycle. Op test okAlso found a sock stock on the bleach dispenser. Looks like they added clothes all the way to the top. Unit is working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Parma, OH 44134
Gabriel P
Job Details: 02/01/2023
"Replace gaskets and steam out,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MBL2255KES
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/01/2023
Cc unit not making iceFound ice maker stuck in mid cycle. Checked power to ice maker when door switch is made. Good at 117v. Unit will need ice maker assembly. ; ordrng 1 D7824706Q (Icemaker)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Rocky River, OH 44116
Angel
Job Details: 02/01/2023
Replaced bake element than tested unit by preheating it to 350* and preheated perfectly opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Strongsville, OH 44149
David R
Job Details: 02/01/2023
"Took off compressor and drier. Soldered drier and steel line kept getting clogged. Cut steel line. Got drier on and when pushing back into place, still line snapped off at cabinet. Cannot repair, non repairable. Calling tech line to document that unit is non repairable. Sent pics. Documented. Warranty to contact customer or customer to contact customer assistance line with file number. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kent, OH 44240
Brian M
Job Details: 02/01/2023
"Unit not cooling Compressor windings open Needs compressor ; ordrng 1 W11574734 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near North Royalton, OH 44133
Manny
Job Details: 02/01/2023
"Cc that water from the sink gets in the unit, stated that when sink is draining the water goes into the unit, check drain line and drain hose too low, elevated hose and ran test, no water in the unit after customer filled the sink and let it drain as unit was draining, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Strongsville, OH 44149
Gabriel P
Job Details: 02/01/2023
"Found bearings on pulley squeaking replace from t/s.opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE DISHWASHER
Model PDW8280N20SS
Near Avon Lake, OH 44012
Angel
Job Details: 02/01/2023
"Cc that unit is leaking. Verified and unit is leaking from inlet valve will need i let valve replaced. Gave customer the estimate and stated since he recently moved in he would rather get a new unit and noticed the unit is old and has some parts discontinuing; ordrng 1 WD15X10014 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Kent, OH 44240
Brian M
Job Details: 02/01/2023
Installed sensor Ran test bake and calibrated OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Solon, OH 44139
Corina B
Job Details: 02/01/2023
"Replaced the drain pump. Unit is draining. Moved the wires on the drain pump, no broken wires for the drain pump. Unit was pulled out, plumber coming back to reinstall. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Euclid, OH 44123
Jason N
Job Details: 02/01/2023
"Cc unit not spinning outRan diagnostics, found codes f0e7 for load detected during clean cycle and f8e1 for long fill. Found drain hose to unit, laying on floor draining into floor drain. Hooked drain hose up to side of washtub. Cleared codes and ran auto test cycle. All functions passed. Op test good."