We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US1A
Near Novelty, OH 44072
Jason N
Job Details: 11/29/2021
"Cc unit not washing dishesRan wash test, water coming in but wash motor not turning on. Checked voltage at motor connector, good voltage in at 121v. Unit needs pump motor. Customer not repairing at this time, estimate only. ; ordrng 1 5304519906 (Pump motor)"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Middlefield, OH 44062
Joe O
Job Details: 11/29/2021
Installed dispenser and screws. Ran quick test cycle. Op test ok Tools extra parts for return
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ
Near Aurora, OH 44202
Jason N
Job Details: 11/29/2021
Cc unit upper rack falls down.Found left side rack adjuster broken. Replaced both upper rack adjusters using customer supplied pre Id kit. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Atwater, OH 44201
Jason N
Job Details: 11/29/2021
"Cc unit oven door seal coming offRan entitlement for purchase date, under yr.Confirmed door seal is snapped, will need replaced. ; ordrng 1 WPW10535778 (Door seal)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706EBS01
Near North Benton, OH 44449
Jason N
Job Details: 11/29/2021
"Installed unit controls. Plugged In unit, all functions working at this time. Unit is starting to cool. Advised customer to allow up to 24 hrs for unit to return to desired temps."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Cleveland, OH 44135
Manny
Job Details: 11/24/2021
"Cc unit. It starting when start is press unit shuts off, Found codes f5e3 f5e2 not for latch, replaced latch using T/S w10810403; used 1 W10810403 (LID LATCH), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS01
Near Beachwood, OH 44122
Corina B
Job Details: 11/24/2021
Replaced the tstat. Heated the oven. Cooling fan is running. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Madison, OH 44057
Joe O
Job Details: 11/24/2021
"Cc: not coolingCustomer had unit unplugged upon arrival. Plugged unit into kilowatt meter. Found unit only pulling .45 amps. Found unit in a 18in vac. Resting pressure at 30psi. Charged with 160psi of nitrogen. Sprayed down all accessible lines, evaporator, and condenser. No leak found. Called whirlpool tech line spoke with edd, he stated to only charge system 140psi of refrigerators. He then stated to put a dye dryer on unit, charge system as normal to see where pressures are. Stated its is critical with engineering to get a high side pressure. Not enough process on compressor to add a process. Needs compressor and drier ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
AMANA RANGE
Model ARGS7650E
Near Painesville, OH 44077
Joe O
Job Details: 11/24/2021
"Cc: oven not heatingRan test bake, unit not igniting. Found igniter open. Need oven igniter.First igniter broken. Replaced igniter. Ran test bake. Op test ok ; used 1 12400035 (IGNITER), and 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Chagrin Falls, OH 44023
Joe O
Job Details: 11/24/2021
Installed water valve. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Fairport Harbor, OH 44077
Dan H
Job Details: 11/24/2021
"Customer complaint the bellow fell off, confirmed, no damage, reinstalled bellow, op test good"
We serviced a
GE REFRIGERATOR
Model GFSL6KKYCLS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 11/24/2021
Found drip pan clogged steam out and unclog
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Deerfield, OH 44411
Brian M
Job Details: 11/24/2021
Ran entitlement unit under a year old Cc no drain Found hair clip in drain pump Removed ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Perry, OH 44081
Jason N
Job Details: 11/24/2021
"Installed RH door hinge, door opening and closing properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44105
David R
Job Details: 11/24/2021
"Replaced FF evap harness with fan, cover, clamps, drip pan. Steamed all ice. Reset power for 5 mins. Reset all temp settings. Good. Give 24 hours to return to normal temps. Cover piece damaged while putting back, no charge, ordering and customer will put on themselves. No return. Op test ok. ; ordrng 1 W10518036 (Cover adapter)"
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near South Amherst, OH 44001
Marie V
Job Details: 11/24/2021
"Replaced ui , test unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Ravenna, OH 44266
Brian M
Job Details: 11/24/2021
Cc no cool Found evap frosted over Ran forced defrost heater kicked on Found thermistor out of range Replaced using back stock OP Test Ok ; used 1 W10902214 (Thermistor) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44118
Joe O
Job Details: 11/24/2021
Cc: not agitatingReplaced actuator. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBM01
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 11/24/2021
Cc unit needs freezer and ff door replaced due to corrosion.Replaced ff door and freezer door using customer supplied pre Id part. Customer satisfied with appearance. Op test good.
We serviced a
KENMORE WALL OVEN
Model 790.4844341
Near Chagrin Falls, OH 44023
Jason N
Job Details: 11/24/2021
"Cc when trying to use both upper and lower ovens, error code appears.Customer stated upper oven alone will work fine, havent tried to run just the lower oven by it self, but when the lower is turned on with the upper the error message will appear. Ran bake test on lower oven to 350 degrees, then started top oven bake test to 350 degrees. Let cycle for 20-25 minutes, no faults, unit working properly. Customer stated error would have showed up, but also stated it doesnt show up all the time. Could not duplicate issue at this time. Advised customer if error returns to take a picture of error code and call us back."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Chagrin Falls, OH 44023
Jason N
Job Details: 11/24/2021
Installed left side roller. Adjusted unit for proper door leveling and gravity close. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS05
Near Chagrin Falls, OH 44023
Jason N
Job Details: 11/24/2021
"Cc unit not producing enough iceCustomer stated unit should make more ice. Ice container 1/3 full at this time. Ran ice manual harvest test, ice maker indexed properly, filled mold with water. Checked freezer door switch for proper contact, checked good. Adjusted freezer temperatures -2 degrees. Advised customer average full ice production is achieved after 72 hrs. Cannot find any issues with unit at this time."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDB00
Near East Cleveland, OH 44112
Joe O
Job Details: 11/24/2021
"Cc: frost build up in freezer, gasket not sealing properlyFound ff gasket not sealing. Unit improperly shimmed. Removed upper shim added to lower hinge. Adjusted freezer door to ensure sealing. Op test ok"
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near Solon, OH 44139
Jason N
Job Details: 11/24/2021
Installed inlet water valve. Ran wash tests on both hot and cold. Both wash tests verified proper water temperature. Op test good.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Valley View, OH 44125
David R
Job Details: 11/24/2021
"Ran unit diagnostics, no stored error codes. Ran diagnostics 5 times, no out of the ordinary sounds. In spin could hear coins vibrating and coin machine vibration. Leveled unit out just in case needed. Ran spin and agitate on high, normal sounds. Suspension good. Unit test good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Bedford, OH 44146
Brian M
Job Details: 11/24/2021
Cc that unit not cooling properly but now its fine Inspected unit could not find an issue advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Lorain, OH 44055
Marie V
Job Details: 11/24/2021
"When arrived unit was unplugged cust said that is making a noise,.confirmed drain pump is running. Little water cam out. Ran diag , no error codes. Ran auto test,pass ran calibration pass. Explain cust the things that can make the unit enter a float mode. Verify that the water valve is not dripping water into the unit, waited a min and found that water valve is dripping water into the unit, will need to be replaced. Replaced valve from T/S. Calibrated unit and started a cycle. Op test ok; used 1 W11210459 (Valve) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEH01
Near Lakewood, OH 44107
Manny
Job Details: 11/24/2021
"Cc unit makes a noise coming from the back, found condenser fan screw loose, tighten screw noise is gone, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ0
Near Bedford Heights, OH 44146
Brian M
Job Details: 11/24/2021
"Cc dryer not running Found motor seized, Needs motor, blower, and dryer repair kit ; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel) and 1 4392065 (dryer repair kit)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHG2366PF0
Near Cleveland, OH 44125
Corina B
Job Details: 11/24/2021
"CC that the ice maker is not working. Confirmed. Removed the line from the filter housing, cycled the ice maker filled. Found the fill tube to the ice maker frozen. Steamed out the fill tube for the ice maker. Cycled ice maker. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/24/2021
CC that there is a noise when its fills in rinsing. Confirmed. Replaced the water valve. Ran a calibration. Tested the valve. Opt test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Independence, OH 44131
Corina B
Job Details: 11/24/2021
"CC that the control resets and comes back. Unit is not hooked up to the WiFi. Ran diag no codes. Checked the connections, Good. Called t/l Chris to verify unit needs to be connected to wifi. will need to connect to the WiFi. Opt test ok"
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Shaker Heights, OH 44122
Jason N
Job Details: 11/24/2021
"Installed main pump seal. Ran wash test, checked for leaks, none found. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Warrensville Heights, OH 44128
Brian M
Job Details: 11/24/2021
Complaint want wash Found no issues with unit other than being completely un leveled Floor is really slopped tried to get it the best. Can with floor conditions Ran auto test and calibration test OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53520CS5
Near Broadview Heights, OH 44147
Corina B
Job Details: 11/24/2021
CC that the fan turns when you shut the door. Confirmed. Found the door switch open on the top. Replaced the door switches. Opt test ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
JENN-AIR DUAL FUEL RANGE
Model JDS8850BDS
Near Cleveland, OH 44111
Gabriel P
Job Details: 11/24/2021
"Replace ui,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near North Royalton, OH 44133
David R
Job Details: 11/24/2021
"Replaced drain pump. Found mask stuck inside hose and housing of drain. Removed all mask. Let customer know if they are doing items that small to use mesh bags to prevent drain clogging. Set concentration level for detergent to 2x, to put out as much as the unit provides for a cycle. To do that, hold temp and soil buttons. Ran diagnostics, good. Also advised to make sure spin level is turn on correctly as well. Op test ok."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Cleveland, OH 44111
Gabriel P
Job Details: 11/24/2021
Replace seal and steam opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Lyndhurst, OH 44124
Joe O
Job Details: 11/24/2021
"Cc: leakingFound unit leaking from seam in tub, due to tub damage. Needs tubCannot remove unit due to install(unit wedged in spot. Customer will have to have contractor remove unit and re installed after repairOffice to reschedule; ordrng 1 W11409866 (Tub assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/24/2021
"Replace parts from service pointer,opt test ok"
We serviced a
MAYTAG DRYER
Model MED8630HW1
Near North Royalton, OH 44133
David R
Job Details: 11/24/2021
"Replaced dryer repair kit. Found bad roller in rear. Ran unit, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Warrensville Heights, OH 44128
Brian M
Job Details: 11/24/2021
Cc no ice and leaking Found icemaker not stopping just continues to rotate And found drain pan clogged Needs icemaker under warranty ; ordrng 1 WPW10300022 (icemaker)
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW02
Near Cleveland, OH 44130
Corina B
Job Details: 11/24/2021
"CC that the unit is not cooling. Confirmed. Found the unit not going into a defrost. Ran diag for the defrost, heater turned on. 356 watts. Wi mll need a new control. Office to reschedule appointment ; ordrng 1 W11496886 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Chesterland, OH 44026
Jason N
Job Details: 11/24/2021
"Cc unit water and ice dispense issuesCustomer showed pop Customer stated water dispense was slow before changing filter, but ice production remains low. Confirmed dispense is very slow, ice cubes in bin are small. Checked water pressure into unit from source, pressure very low from house softening system. Advised customer to contact plumber to increase house water pressure. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/24/2021
Found a bid jamming drain pump clear bid put back together ran calibration and auto test pass
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY07
Near Broadview Heights, OH 44147
David R
Job Details: 11/24/2021
"Replaced water valve. Ran test, good, no leaks. Icemaker called for water. Good. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/24/2021
Cc of leak Found leak coming from heater bushing Needs update heater; ordrng 1 W11537778 (Heater update)
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Parma, OH 44129
Corina B
Job Details: 11/24/2021
CC that the door will not unlock and there is a noise. Confirmed. Drain pump was on. Ran diag F3e1 WATER LEVEL SYSTEM ERROR. Replaced the lock. Started a co test. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KGSS907SWH03
Near Kirtland, OH 44094
Jason N
Job Details: 11/24/2021
"Cc unit oven needs calibratedCustomer has concerns temperature for oven is not correct. Ran bake test to 300 degrees. Good spark and ignition, let preheat and cycle several times. Recorded temperature. Temperature reading 220-240 degrees, well below recalibration ability of unit. Unit needs oven temperature probe. ; ordrng 1 WPW10131825 (Oven sensor)"
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Lakewood, OH 44107
Gabriel P
Job Details: 11/24/2021
"Replace all parts technician AT and BJ requested,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS1
Near Painesville, OH 44077
Jason N
Job Details: 11/24/2021
Installed door hinges. Door operation test good. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, OH 44139
Brian M
Job Details: 11/24/2021
"Cc unit leakingFound drain pan bowed, drip pan clogged Needs new drip pan Customer stated that the floor is fine and he is not worried about ; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near Solon, OH 44139
Brian M
Job Details: 11/24/2021
Cc led out Found freezer right side led out Replaced led OP Test Ok
We serviced a
SAMSUNG DRYER
Model dv40j3000ewa2
Near Strongsville, OH 44136
David R
Job Details: 11/24/2021
"Replaced display control. Ran 5-10 mins, unit is heating and cycling, good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brooklyn, OH 44144
Corina B
Job Details: 11/24/2021
"CC that the basket needs to be replaced. Confirmed. Found the tub is cracked, the tub ring is broken and the basket plastic is melted from Rubbing. Will need a tub, ring and basket. Office to reschedule ; ordrng 1 W10371566 (Tub) and 1 W10554251 (Basket) and 1 WPW10531289 (Ring)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Strongsville, OH 44136
David R
Job Details: 11/24/2021
"Today, replaced clutch, stator, rotor and screws. Ran diagnostics. All components working. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DC3
Near Rocky River, OH 44116
Gabriel P
Job Details: 11/24/2021
Replace control and ui opt test ok
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/24/2021
Installed Control and UI Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Lorain, OH 44055
Marie V
Job Details: 11/24/2021
"Cc that the unit is making a loud noise when it changes from agitation to a spin. Ran diag, no error codes, ran auto test and it did the noise. Explain cust that that noise is normal thats the cam engaging with pulley. Ran calibration on unit. Op test ok"
We serviced a
MAYTAG DBL WALL OVEN
Model MEW5630DDW
Near Geneva, OH 44041
Dan H
Job Details: 11/24/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Cleveland, OH 44102
Manny
Job Details: 11/24/2021
Installed new adjusters op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44055
Marie V
Job Details: 11/24/2021
Replaced cap. Ran calibration and auto test. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Ashtabula, OH 44004
Dan H
Job Details: 11/24/2021
"Installed new user interface, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Moreland Hills, OH 44022
Manny
Job Details: 11/24/2021
"Found same error codes as last time F8e4 and f9e2 called wpl safety spoke to John explain issues he advise calling tech line first. Calling wpl techline spoke to Austin he had me test continuity to the float switch good continuity, unit keeps filling while draining then pump stops and water keeps coming in, he advise replacing the main board and if unit still does the same call tech line again. ordering main control W11462459 unit missing mount brackets ; ordrng 1 W11462459 (Electronic control) and 2 WP8269145 (Mount bracket)s"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Middleburg Heights, OH 44130
Manny
Job Details: 11/24/2021
"Cc unit not spinning and makes a noise, ran calibration heard rattling noise, coming from underneath the unit. Unit will need a gear case (W11454734) and agitator (W11161960), customer informed me that he still under warranty, I advise him to call warranty company and get us dispatch again. Once we get authorized to do the repair, we can order parts"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/24/2021
Cc: not allowing selectionsFound unit in store demo mode. Exited demo mode. Reset unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Avon Lake, OH 44012
Marie V
Job Details: 11/24/2021
"Cc that the water dispenser does not works all the time and that the door is open. Verify door found that is warped. U it will need new pad. Cust will install; ordrng 2 WPW10221048 (Pad)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHSC39EGSS1
Near Berea, OH 44017
Manny
Job Details: 11/24/2021
"Cc unit was making a noise like air blowing, she stated the they pushed the unit back and everything is working properly after. Verify that unit is working properly, temp In FC 2 degrees F and RC is 36 F. At this moment theres no issues with the unit"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Euclid, OH 44123
Joe O
Job Details: 11/24/2021
Cc: not spinning on delicateFound spin speed turned off on delicate cycle. Advised customer to ensure spin speed is turned on when running cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Ashtabula, OH 44004
Dan H
Job Details: 11/24/2021
"Customer complaint of burning smell, found a chunk of melted plastic in bottom of unit, marks on heating element where plastic was during cycle (see pics), unit is operating as designed"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/24/2021
"Cc that the unit has an error code and that the panel dont work sometimes. Confirmed, found error code f2e0. Replaced panel. Cust ask me to make sure that the convect is working. Is working properly also tested all burners to make sure they are working good. Pass. Op test okNo core for return"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Cleveland, OH 44135
Manny
Job Details: 11/24/2021
Replaced ff gasket no gaps door is sealing as it should. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG231LVB0
Near Euclid, OH 44132
Joe O
Job Details: 11/24/2021
Cc: oven not heatingFound igniter pulling 2.6 amps. Needs igniter. Replaced igniter. Ran test bake. Op test ok; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Ashtabula, OH 44004
Dan H
Job Details: 11/24/2021
"Customer complaint that unit does not fill properly, ran diagnostics no error codes found, valves are working, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/24/2021
"Customer complaint of f8e4 error code, found supply hose leaking into drip tray, advised customer to replace supply line, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW8410SW03
Near Madison, OH 44057
Dan H
Job Details: 11/24/2021
"Customer complaint that unit is not draining, confirmed, ran drain and spin cycle, unit started then display went blank and nothing happened after that, no power to drain pump, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10679602 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Elyria, OH 44035
Marie V
Job Details: 11/24/2021
Replaced bulk head and drum. Cleaned out unit inside including blower wheel. Tested unit. Pass. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 11/24/2021
"Replaced the control and ui. Ui is the wrong color. Will need to re order the ui. Opt test ng. Checked the igniter 2.8 amps. Replaced the igniter from t/s. 2 valves are bent on the cooktop. Called BJ parts will be covered. Will need a new ui and valves. Office to reschedule ; ordrng 1 W10879587 (Ui) and 2 W10718180 (Valve)s, used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44135
Manny
Job Details: 11/24/2021
"Cc unit not heating, sometimes doesnt start and shuts off, tested all components and all components are operating correctly, found L2 loose at terminal block, tighten L2 screw. Ran every cycle on timer to verify unit will start in every cycle as it should. Opt test ok pop pic attached cx has extended warranty on unit"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Painesville, OH 44077
Joe O
Job Details: 11/24/2021
Installed ui. Ran test cycle. Op test ok
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Lakewood, OH 44107
Manny
Job Details: 11/23/2021
"Found plastic plug in the outside vent, most likely someone forgot to remove when vent was installed. Removed plug ran normal cycle unit is heating and good airflow."
We serviced a
MAYTAG DRYER
Model MED6600TQ0
Near Lakewood, OH 44107
Manny
Job Details: 11/23/2021
"Cc unit not working, has power, verified all components and all operational, set unit to normal, relays clicking but nothing else, unit has error code F1 per tech sheet unit need a new control; ordrng 1 WPW10111616 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Bedford Heights, OH 44146
Corina B
Job Details: 11/23/2021
"CC that the freezer door does not shut when closing the ff door. Confirmed. Checked the gasket, good. Cams are good. Used Vaseline around the gaskets. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Independence, OH 44131
Corina B
Job Details: 11/23/2021
CC that the u it shakes when spinning. Confirmed. Found the basket leaning forward. Raised the front feet and lowered the back legs. Started a rinse and spin with clothes. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elyria, OH 44035
Gabriel P
Job Details: 11/23/2021
Level the doors opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS5
Near Avon, OH 44011
Gabriel P
Job Details: 11/23/2021
"Replace icemaker,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERSS01
Near North Ridgeville, OH 44039
Marie V
Job Details: 11/23/2021
"Replaced water valve. Tested it,pass no noises, also ask cust to fill cup to verify for leaks. None. Op test ok"
We serviced a
KENMORE WASHER
Model 110.169725
Near North Royalton, OH 44133
Marie V
Job Details: 11/23/2021
"Cc that the unit had the hose exploded in the past and have not use unit since. Turned unit on started filling but very little water entering. Valve is open all the way. Verify hoses that they are not kinked, they are good. Unit will need new water valve. Office will contact once they have eta on the part; ordrng 1 WP8528052 (Valve) and 1 WP62780 (Clip), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
FRIGIDAIRE RANGE
Model GLEF378AQF
Near Perry, OH 44081
Dan H
Job Details: 11/23/2021
"Installed new hinges, op test good"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Cleveland, OH 44109
Marie V
Job Details: 11/23/2021
"Cc that the unit is not level and that vent behind was taken apart, he said he had to put it back on, unit was leaning to the right hand side. Adjusted unit and started a load to make sure that was not shaking. Op test ok"
We serviced a
KENMORE DRYER
Model 110.97872601
Near Cleveland, OH 44113
Manny
Job Details: 11/23/2021
"Cc unit not heating, this is a stack unit in a narrow closet I dont fit behind it, need second tech to take unit down.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Lorain, OH 44053
Gabriel P
Job Details: 11/23/2021
Took wire nuts out to check voltage going to unit 121 v put wire nuts back on and power came on ran diagnostic no error code ran auto test pass it may had a loose connections on wire or not having good contact also advise customer that if it happen again it will need control
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 11/23/2021
Unit is under one year manufacture warranty by service bench also when diagnose unit found dog food by the heating element clean out opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Cleveland, OH 44108
Manny
Job Details: 11/23/2021
"Cc unit not draining, ran diagnostics test 8 for drain pump activation, pump is just humming, took pump off to check for obstructions, pump is clear, ran test 8 again and pump is running, installed pump back onto unit ran diagnostics cycle opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44120
Marie V
Job Details: 11/23/2021
"Cc that the unit was leaking water all over and that it did not spin the clothes out. Ran diag no error codes, ran auto test pass, cust said that the water on the floor was cause by the drain in the house, it was clogged up and unit keep draining. Explain cust that to pause unit you have to press once the button. Explain cust how to get unit to drain and spin, that the unit if is off balance it will shut off and they have to rearrange the clothes to get them to drain and spin on a cycle. Cust said if knob moves, told cust that the knob is only to choose the cycle, the lights at the bottom of the knob will tell you in what stage the cycle is at. Unit is working as designed."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS02
Near Newbury Township, OH 44065
Brian M
Job Details: 11/23/2021
Cc lights out Found freezer right side led out Replaced led OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJB00
Near Burton, OH 44021
Brian M
Job Details: 11/23/2021
Cc no cool Found no frost pattern on evap Found condenser smashed Can not determine if unit has a hole in condenser Needs r600 tech for install of parts ; ordrng 1 W11368894 (Condenser) and 1 W11370574 (Compressor) and 2 W10843121 (Drier)s and 1 W11368877 (Evap)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Chardon, OH 44024
Jason N
Job Details: 11/23/2021
"Cc unit filling with water.Customer stated unit just kept filling with water, had to turn cold valve off to get it to stop. Turned cold water on, ran manual fill tests. Inlet valve shutting off properly at this time. Installed inlet valve using pre Id part. Ran auto test. All functions passed. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL9
Near Willoughby Hills, OH 44094
Joe O
Job Details: 11/23/2021
Installed spray arm. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Ravenna, OH 44266
Brian M
Job Details: 11/23/2021
Cc unit not washing properly Found actuator to be the plastic type Replaced actuator OP Test Ok