Service History 186 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Middlefield, OH 44062

Brian M

Job Details: 09/21/2022

Cc of leak Found leak coming from dispenser Needs dispenser Part not in stock office to schedule ; ordrng 1 W11524105 (Dispenser)

We serviced a

KENMORE DRYER

Model 11097872602

Near Ravenna, OH 44266

Brian M

Job Details: 09/21/2022

Cc of clicking noise Found burner not shutting off power to coils and causing a double click Advised on burner replacement ; ordrng 1 280119 (gas burner) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Mentor, OH 44060

Dan H

Job Details: 09/21/2022

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT148FZDB04

Near Elyria, OH 44035

David R

Job Details: 09/21/2022

"Replaced comp and drier. When putting drier back in place by comp under cabinet, cap tube line broke at the cabinet. Took pics, cannot be repaired. Non repairable, Sending over info for documentation on tech-line online, new hours whirlpool techline is closed for right now but will context as soon as open and let them know this is non repairable. Called techline back after new hours, got in touch about after half an hour, documented, sent pics over phone. Whirlpool will document and be in touch with customer. used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44111

David R

Job Details: 09/21/2022

"Valves check good. Ran diagnostics, good. All functions are working properly. Customer had questions about different cycles. Answered all questions. Good, Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 09/21/2022

Installed sump and heater OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5GHEXNB01

Near Avon Lake, OH 44012

Angel

Job Details: 09/21/2022

Cc that water dispenser is not working. Confirmed tried dispensing water and it does not work paddle seems loose like its not making contact with switch or the tab broke removed ui cover and found that the tabs for the switch were broken will need to order the switch bracket. Got it to work for now for the customer so he can dispense water until I return toreLace bracket. ; ordrng 1 WP2180226 (Bracket)

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LW

Near Euclid, OH 44143

Corina B

Job Details: 09/21/2022

"CC that the unit will not work was in a different apartment. Terminal block is hard wire. Turned the cooktop on and the oven to 350*, heated properly. No fault codes. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, OH 44103

Corina B

Job Details: 09/21/2022

Replaced the control and the fan. Advised cust to open the freezer door in the middle to have even pressure when closing. Door was opened on the left side. Brought core back for return. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lakewood, OH 44107

Gabriel P

Job Details: 09/21/2022

Replace drain pump opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model GU940SCGQ2

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/21/2022

CC that the unit is not draining. Confirmed. Unit is not draining. The ui is is not lighting up. Can hear the drain humming. The propeller is seized. Will need a ui and a pump. Ui is nla. ; ordrng 1 8051708 (Ui) and 1 W10428777 (Sump)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614qs6a

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2022

"Installed new valve, op test good fresh food section"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2022

"Customer complaint of squealing noise, confirmed, found tub leaning towards the back of cabinet causing tub to rub drain hose against cabinet, leveled unit , no unusual noises now, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Pepper Pike, OH 44124

Joe O

Job Details: 09/21/2022

"Cc: intermittently not making iceFound temps in ff section at 40 degrees, freezer at 2 degrees. Cycled ice maker. Ice maker cycling and filling. Found cubes forming around ice maker shaft. Leveled unit. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Strongsville, OH 44136

Manny

Job Details: 09/21/2022

"Re control and console, ran calibration and diagnostics cycle op test ok took core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Strongsville, OH 44136

Manny

Job Details: 09/21/2022

"Cc measure fill not working verified and unit dispense 4oz when on 8oz, trying to calibrate but not going through, spoke to BJ he told me the way to calibrate, and opt test ok"

We serviced a

GE REFRIGERATOR

Model GFE26JYMNFFS

Near Painesville, OH 44077

Dan H

Job Details: 09/21/2022

"Installed new control and evaporator fan motor, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Solon, OH 44139

Brian M

Job Details: 09/21/2022

Before beginning work noted that there was roller marks on floor from fridge Took pic hard to see Upon further inspection I found the unit not as easily to repair as previous tech quoted Found freezer evap to be completely frozen over and needing to be defrosted before repair to be made Once defrosted found that defrost bi metal (thermistor) was just being held on by tape and hardly on at all.. replaced using fan kit Ran fan test and defrost test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Warrensville Heights, OH 44128

Joe O

Job Details: 09/21/2022

"Cc: off balance, repeating rinse cycleFound error codes f0e2(over suds) f8e3(overflow conditions). leveling leg not lowered. Adjusted leveling leg. Tested suspension rods tested good. Ran auto test and calibration. Ran drain and spin. Unit very well balanced. Water valves not seeping. Ran normal cycle. Unit functioning as designed. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near North Royalton, OH 44133

Manny

Job Details: 09/21/2022

"Cc unit not cooling in both sections, verified and found temps set to maximum and manual damper close to Ff,and found evaporator covered in frost set unit to force defrost heater is on, steamed evap cover and evap (35 mins), checked components and all pass noticed thermistor in the wrong spot of evap, moved and secured thermistor, advise customer to allow 24 hrs for temps to equalize. Opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ00

Near Rocky River, OH 44116

Marie V

Job Details: 09/21/2022

"Cc that they had a company come over from extended warranty and did a wrong installation causing seal on door nor to seal and condensation and water was on freezer. Corrected ice maker cover, now seal is sealing properly . Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ0

Near Cleveland, OH 44110

Marie V

Job Details: 09/21/2022

"Took POP.Cc that the convection fan is making a noise and that the temperature is not good. Confirmed noise from fan. Adjusted blades. Preheated oven on convention and took temps, 350*. Pass. Advice cust to allow unit 10 to 15 min to cook food that takes less than 1 hour. Everything else is working properly, op test ok"

We serviced a

GE REFRIGERATOR

Model ZISS480DRGSS

Near Beachwood, OH 44122

Joe O

Job Details: 09/21/2022

"Cc: fluctuating in tempsFound temps in ff section at 40 degrees, freezer at 5 degrees. Found compressor extremely hot. Condenser fan is running, not pushing enough air. Fan motor does not have enough power to cool condenser. Needs Condenser fan motor and bladeCustomer does not want to repair at this timeWill need 2 techs and 2 job count; ordrng 1 WR60X10209 (motor dc cond fan) and 1 WR60X24484 (condenser fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Jefferson, OH 44047

Dan H

Job Details: 09/21/2022

"Installed new suspension, op test good"

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near Warrensville Heights, OH 44128

Brian M

Job Details: 09/21/2022

Cc unit it turning on Found thermal fuse open Replaced using truck stock OP Test Ok Advised vent was to long ; used 1 3392519 () from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Rocky River, OH 44116

Angel

Job Details: 09/21/2022

Replaced tub tested unit. Opt test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW2

Near Shaker Heights, OH 44120

Joe O

Job Details: 09/21/2022

Installed lid lock. Ran auto test and calibration. Ran normal cycle. Op test ok

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Dan H

Job Details: 09/21/2022

"Customer complaint that unit is not advancing passed wash cycle, ran diagnostics found f8e1(long/no fill) and f7e7(motor unable to reach target rpm) error codes, good flow through valves, unit spins and agitates, optical sensor tests good, started normal wash cycle, unit filled and advanced to wash cycle, unable to duplicate the problem, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

Brian M

Job Details: 09/21/2022

Cc lid not locking Ran diagnostics no errors Ran manual lid lock no issue found Ran auto test and calibration OP Test Ok

We serviced a

JENN-AIR FREEZER

Model JBZFL30IGX00

Near Cleveland, OH 44111

Angel

Job Details: 09/21/2022

Cc that unit was not making ice still. Confirmed unit still not making ice temperatures in unit are 6* and in ice maker bin 1* made sure it didnt have any error codes so i ran step 120 in diagnostics and it passed perfectly tested the water valve fill test and passed as well so I know the fill tube is not frozen. Went to the top of unit and made sure all connections in control board were good and there were no loose connections cannot find a issue so called tech line and spoke with Robert explained issue and stated to reorder ice maker to get replaced again. Ordering ice maker; ordrng 1 W11234554 (Icemaker)

We serviced a

FRIGIDAIRE WASHER

Model GLTR1670AS0

Near Euclid, OH 44123

Joe O

Job Details: 09/21/2022

"Cc: leaking, noiseFound unit has high pitch squeal when spinning. Basket is rubbing bellow. Found bearing failing. Needs tub assemblyOuter tub is special order. Customer does not want to repair at this time ; ordrng 1 131618500 (tub (spin)) and 1 131618600 (shell) and 1 131525500 (shell-rear/brg&gskt) and 1 134146100 (o-ring-tub) and 1 5303937187 (bellows), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Ashtabula, OH 44004

Dan H

Job Details: 09/21/2022

"Installed new control, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KUDS03CTSS

Near Chesterland, OH 44026

Brian M

Job Details: 09/21/2022

Cc of leak and silverware basket melted at bottom Found leak at bottom of sump and plastic on basket melted Needs sump and basket and drain pump ; ordrng 1 WPW10780877 (pump&motor) and 1 WPW10190415 (baskt-ware) and 1 WPW10348269 (drain pump)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Ashtabula, OH 44004

Dan H

Job Details: 09/21/2022

"Unit has black epoxy bushings , heater does not need replaced"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, OH 44077

Brian M

Job Details: 09/21/2022

Cc unit not draining Ran diagnostics no errors Ran auto test no issues Ran auto test again still could not duplicate issue Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV05

Near Willowick, OH 44095

Joe O

Job Details: 09/21/2022

Cc: frosting in freezerFound freezer door sticking. No frost build up at this time. Found ff door gasket ripped. Needs right ff gasket and freezer slides; ordrng 2 W11265130 (slide)s and 1 W11368721 (Gasket)

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW01

Near Wickliffe, OH 44092

Joe O

Job Details: 09/21/2022

Installed bellow. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Pepper Pike, OH 44124

Corina B

Job Details: 09/21/2022

Replaced the ui. Brought the core back for return. Turned ui on has sound. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Brook Park, OH 44142

David R

Job Details: 09/21/2022

Cc unit not starting up. Display is good. Heating motor tuning but nothing happens. Found from factory a screw was dropped in casing with motor and belt. Motor and belt ripped up and broken. Will need new motor and belt. Customer said they are going to call Home Depot for a replacement. Just in case ordering parts anyway. ; ordrng 1 W11239857 (Belt) and 1 W11026785 (Motor)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near North Royalton, OH 44133

David R

Job Details: 09/21/2022

"Cc unit getting error code and not draining. Found drain pump motor just pulsing back and forth but not actually draining. Will need drain pump. Office to send over estimate to landlord. ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near North Royalton, OH 44133

Manny

Job Details: 09/21/2022

"Replaced control, ran diagnostics cycle opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Beachwood, OH 44122

Corina B

Job Details: 09/21/2022

Replaced the control and the cover. Steamed out the evaporator. Brought core back for return. Opt test ok.

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Brecksville, OH 44141

Manny

Job Details: 09/21/2022

"Cc unit not heating , verified and no heat, checked power and good power took unit apart and heater has no continuity, checked power to heater and good power unit needs the heater replaced; ordrng 1 WP3387747 (element)"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JW0

Near Cleveland, OH 44104

Corina B

Job Details: 09/21/2022

Replaced the gas valve. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Fairview Park, OH 44126

Gabriel P

Job Details: 09/21/2022

"Replace harness,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Parma, OH 44129

Marie V

Job Details: 09/21/2022

"Cc that the wheel is not in place. Confirmed. Replaced wheel added rivet and secured rivet. Tested unit, leveled. Op test ok"

We serviced a

GE REFRIGERATOR

Model GDE20GMHBRES

Near Brecksville, OH 44141

Manny

Job Details: 09/21/2022

"Cc unit making a buzzing noise and not cooling in the fz, verified and took temps 39 in ff, 7 in fz, and 4 in ice box. No abnormal noises unit is working as designed. Advise customer if noise return to record it so we can determine where is coming from. Opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Strongsville, OH 44149

Gabriel P

Job Details: 09/21/2022

"No power from black to neutral need and electrician,opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model Wmc50522hz2

Near Independence, OH 44131

Manny

Job Details: 09/21/2022

"Cc unit not heating, set unit to heat and mag is buzzing, unit needs magnetron, unit is a counter top not parts available, spoke to BJ he checked warranty for replacement and oow."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Cleveland, OH 44135

Angel

Job Details: 09/21/2022

Replaced led from bottom of ice maker assembly. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DSS2

Near Parma, OH 44134

Manny

Job Details: 09/21/2022

"Cc unit not draining, ran diagnostics no codes, set unit to drain and pump working, vacuum standing water and removed drain pump and its cleared ran drain while pump off to verify good operation, customer has a black rubber hose connected to drain hose and the rubber hose is completely clogged up all the way to the garbage disposal. Cus will attempt to replace hose and if unable hell call us to replace it."

We serviced a

GE REFRIGERATOR

Model GFE28HMHEES

Near LaGrange, OH 44050

Gabriel P

Job Details: 09/21/2022

"Fan on fresh food section not working also drip pan is clog un clog and ordering fan ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, OH 44121

Marie V

Job Details: 09/21/2022

Cc that the unit gets to rinse and then does nothing. Ran diag found error code F2e1 stuck button f7e1 basket speed fault. Ran auto test unit is not agitating or spinning. Humming comes from capacitor. Has 0 UF. Replaced from T/S. Ran auto test. Pass. Op test ok; used 1 W11428524 (CAPACTIOR) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Lorain, OH 44053

Angel

Job Details: 09/21/2022

Cc that unit was making a loud sound and running longer than its supposed to and now her food in the freezer were thawing out. Took temperatures and ff section was at 38* and freezer was 8* unit was not running either checked temperature settings and they were at recommended but customer stated she just changed it because they were set to max temperature causing unit to run longer like she was explaining took off evaporator cover to make sure evaporator had good frost pattern and it did can not find any issues with unit all fans and compressor are working perfectly and this issue only happened once told her that it couldve been a glitch in the control but i can not find an issue at the moment explained to her to monitor for now and if anything to give us a call back. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near North Ridgeville, OH 44039

Marie V

Job Details: 09/21/2022

"Cc that the unit sometimes does not start and have a squeaky noise. Started unit it worked. Ran diag found error code F7E7 motor unable to reach target rpm. Deleted error code. And verify components underneath. Replaced capacitor , cam and belt. Ran a calibration and stared a normal cycle. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Strongsville, OH 44136

David R

Job Details: 09/21/2022

"Replaced water dual valve and icemaker. Cycle and called for water. Give 24 hrs for full bin when temps are met. A little slow water from dispenser, would recommend replacing the water filter. Good. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES1

Near Columbia Station, OH 44028

David R

Job Details: 09/21/2022

"Cc unit not baking correctly. Found bake element starting to break. Will need new element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWQ2

Near Columbia Station, OH 44028

David R

Job Details: 09/21/2022

"Cc unit not turning on, just some buttons on display. Harness on UI turning brown, tabs on UI are broken, latch and handle broken as well. Gave customer estimate. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10404412 (Latch) and 1 W10811150 (Ui bisque) and 1 W10859807 (Handle), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSR8233EQ1

Near Willowick, OH 44095

Corina B

Job Details: 09/20/2022

"CC that the unit is leaking. Confirmed. Removed the cabinet. Found a small puddle coming from the right corner of the washer. The tub is leak. Will need a new tub. ; ordrng 1 3361596 (Tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS0

Near Parma, OH 44129

Manny

Job Details: 09/20/2022

"Cc unit wont shut off when they are done using it, noticed cancel button not working removed console and disconnected and reconnected keypad and cancel button working again. Advise customer to keep an eye on the unit and if the cancel stops working again to call us to take another look."

We serviced a

WHIRLPOOL ICE MAKER

Model WUI95X15HZ00

Near Geneva, OH 44041

Dan H

Job Details: 09/20/2022

"Installed new water tray, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Chardon, OH 44024

Brian M

Job Details: 09/20/2022

Cc unit not cooling in the ff section Found temps to be warm Followed flow chart in service bulletin W11329116CSeems to need evap cover and control replacement again This has already been done but the symptoms and breakdown are the same ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (Control) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSS48DBW00

Near Kirtland, OH 44094

Brian M

Job Details: 09/20/2022

Installed gasket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Avon, OH 44011

Angel

Job Details: 09/20/2022

Cc that unit stopped making ice and ff section seemed too cold. Took temperatures and ff section was at 40* and freezer section was at 15* not sure if unit was in defrost mode before i arrived so I took off evaporator cover and evaporator had perfect frost pattern did find that evaporator had a ball of ice all around the bimetal causing it not to read correctly so i steamed out the ice and called BJ explained issue and we ohmed out the thermistors from the control board and they were all in range BJ also stated that if we leave and unit starts acting up again that he will pre id the control board.

We serviced a

WHIRLPOOL STACK W/D

Model WFW560CHW3

Near Cleveland, OH 44113

Angel

Job Details: 09/20/2022

Cc that unit is shutting off the breaker toward the end of the cycle when theres about five minutes left. Started unit up again and ran a quick cycle and let the unit run went to the breaker box to feel if the breaker were getting hot or warm but was not but noticed that it was on a ground fault breaker. Called BJ explained issue and stated that whirlpool doesnt recommend those types of breakers because they are too sensitive they will need to get it replaced with a normal 20amp breaker. Explained it to Joe and stated he will get it changed out.

We serviced a

GE RANGE GAS

Model JGBP26GEJ5WH

Near Willowick, OH 44095

Corina B

Job Details: 09/20/2022

CC that the oven is not heating properly. No model or serial tag. Checked the igniter 2.80 amps. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB09

Near South Euclid, OH 44121

Manny

Job Details: 09/20/2022

"Cc gasket coming off, verify and gasket hanging from door, tried removing gasket to replace and as I was pulling the liner was coming off also, and looks broken, unit needs ff door replaced.; ordrng 1 LW10672970 (dor-fip)"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Richmond Heights, OH 44143

Manny

Job Details: 09/20/2022

"Cc unit not advancing cycle, ran diagnostics and unit have f5e2 and f5e3 both for latch issues, replaced latch using Ts#W10810403, ran diagnostics and calibration opt test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Eastlake, OH 44095

Corina B

Job Details: 09/20/2022

"CC that the unit walks across the room. Ran diag f0e9 off balance load. Ran a drain and spin, good. Ran a manual agitate, good. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Working as designed. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near North Ridgeville, OH 44039

David R

Job Details: 09/20/2022

Handle screw stripped from install. Ordering FF handle. ; ordrng 1 W11045129 (Handle)

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Fairport Harbor, OH 44077

Joe O

Job Details: 09/20/2022

Cc: stopped mid cycleFound error codes f7e1(basket speed fault). Found unit is not sensing basket speed. Found gear case leaking oil. Needs actuator and gear case; ordrng 1 W11454741 (Gear case) and 1 W10913953 (actuator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lorain, OH 44052

Gabriel P

Job Details: 09/20/2022

"Found loose connections on evaporator heater also steam evaporator,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Avon Lake, OH 44012

Gabriel P

Job Details: 09/20/2022

"Found no frost pattern on evaporator will need compressor and evaporator customer will not fix ; ordrng 1 8201675 (Compressor) and 1 WPW10143759 (Uv) and 1 W11492867 (Evaporator), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE DRYER

Model 110.6810231

Near Avon Lake, OH 44012

Gabriel P

Job Details: 09/20/2022

"Needs control gave estimate customer will not fix ; ordrng 1 WPW10606685 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42FKX00

Near Bay Village, OH 44140

Gabriel P

Job Details: 09/20/2022

Found damper jam steam and clear ice opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Brooklyn, OH 44144

Marie V

Job Details: 09/20/2022

"When arrived defrosting ice found wire burned for harness. Called tech line, unit cant be repair because that wire harness cant be replaced. Gave FN to cust."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near Cleveland, OH 44113

Angel

Job Details: 09/20/2022

Cc that the cooktop is starting to peel and paint lifting. Confirmed paint looks like its lifting and peeling. Verified POP.; ordrng 1 WPW10535710 (Cooktop)

We serviced a

MAYTAG RANGE

Model MGR6600FW1

Near Brooklyn, OH 44144

Marie V

Job Details: 09/20/2022

Replharness. Tested all burners. Working properly. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 09/20/2022

Replaced dispenser tested unit. Opt test.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHB0

Near Berea, OH 44017

David R

Job Details: 09/20/2022

Cc unit leaking from right side. Tub Gasket doesnt look bad but could be wearing down. Same with the vent assembly. Ordering vent assembly and tub gasket. ; ordrng 1 WPW10195032 (Vent) and 1 WPW10469574 (Vent) and 1 W11498831 (Gasket)

We serviced a

FRIGIDAIRE RANGE

Model PLGFZ397GCA

Near Mentor, OH 44060

Joe O

Job Details: 09/20/2022

Cc: Oven not heating properlyFound igniter only pulling 2.6 amps. Needs oven igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ashtabula, OH 44004

Dan H

Job Details: 09/20/2022

"Customer complaint that unit is not spinning, confirmed, found belt slipped off of pulley, no damage, reinstalled, op test good"

We serviced a

SAMSUNG DRYER

Model dv410agwxaa

Near Geneva, OH 44041

Dan H

Job Details: 09/20/2022

"Customer complaint that unit is not heating, burner is short cycling, unit needs new coils, coils only come as part of gas valve; ordrng 1 DC62-00201A (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS1

Near Kirtland, OH 44094

Dan H

Job Details: 09/20/2022

"Customer complaint f error codes, leaking, and dents, found door skin dented, inner door dented, tub dented, found unit leaking from sump, unit needs new inner door, door skin, tub, and sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11416785 (Door skin) and 1 W11559689 (Inner door) and 1 W11409866 (Tub) and 1 W11416362 (Sump)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Cleveland, OH 44113

Joe O

Job Details: 09/20/2022

Cc: not drainingFound drain pump just humming. Unit ran to floor drain. Found a hose under sink. Unsure if its the dish washer but its full of gunk. Landlord is going to clear drain hose and contact if pump is needed.Built estimate for drain pump.; used 1 W10876537 (PUMP-DRAIN) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Berea, OH 44017

David R

Job Details: 09/20/2022

"Frosted up in FZ again. Steamed all ice, all connections on evap to fan, heater, thermistor, all good. Put new control and diffuser in. Good. Give 24 hours to get back to normal temps. Good. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Royalton, OH 44133

David R

Job Details: 09/20/2022

Replaced heater. Ran diagnostics. Good. Ran normal cycle. Good. Op Test Ok.

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Wickliffe, OH 44092

Corina B

Job Details: 09/20/2022

"CC that there is grease inside the dishwasher. Confirmed. Found black spots inside the dishwasher. Checked the spray arms, clear. Found the filter dirty. Cleaned the filter. Ran diag no codes. Ran a calibration. Advised the cust to run the hot water in the sink. Used normal high temp and heat dry when washing. Called t/l JR."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Shaker Heights, OH 44122

Corina B

Job Details: 09/20/2022

Cust sent pop to the office. CC that the unit is not working correctly. Confirmed. Found the water not on to the dishwasher. Turned water on. Ran a calibration. Opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2295HES

Near Chesterland, OH 44026

Brian M

Job Details: 09/20/2022

Installed valve OP Test Ok o; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW

Near Solon, OH 44139

Brian M

Job Details: 09/20/2022

Cc frost build up Found a gap in the bottom center of fridge gasket this time Fixed gap and cleared frost Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44102

Marie V

Job Details: 09/20/2022

"Added drain tube to u it. Removed all frost from freezer. No gasp in door or liner,.op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near North Royalton, OH 44133

David R

Job Details: 09/20/2022

"Customer had questions about the drying. Went through diagnostics, heater is good. Went over using rinse aid and also the heat dry option. Unit is good. Working correctly. Op Test Ok."

We serviced a

MAYTAG REFRIGERATOR

Model MF12568AES

Near Aurora, OH 44202

Brian M

Job Details: 09/20/2022

Cc unit not making ice Found bail arm broken This model bail arm is built into ice maker needs icemaker ; ordrng 1 W10583817 (icemaker) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFM404KPS0

Near Burton, OH 44021

Joe O

Job Details: 09/20/2022

Installed inlet assembly. Tested. Found unit also has hole in drain hose. Needs drain hose. Hose out of stock. Office to reschedule; ordrng 1 W11414944 (Drain hose)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Mayfield Heights, OH 44124

Manny

Job Details: 09/20/2022

"Replaced control and igniter, ran bake test opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Kirtland, OH 44094

Dan H

Job Details: 09/20/2022

"Installed new ice maker and valve, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5KVEXVB00

Near Bay Village, OH 44140

Gabriel P

Job Details: 09/20/2022

"Found compressor overheating and lock on rotor also it has 15 amps need compressor gave estimate customer will dicuss with wife ; ordrng 1 W10233961 (Compressor) and 1 WPW10143759 (Uv), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Rocky River, OH 44116

Gabriel P

Job Details: 09/20/2022

"Bolt came loose o from rotor correct issue,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Seven Hills, OH 44131

David R

Job Details: 09/20/2022

"Cc unit LOC code. Went over all functions with customer. Owners manual as well. LOC means control display locked, hold extra rinse to unlock. Ran diagnostics with customer. All functions good. Op Test Ok."

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