Service History 186 - Fred's Appliance

We serviced a

KENMORE DISHWASHER

Model 665.12773K314

Near Broadview Heights, OH 44147

David R

Job Details: 03/29/2022

"Cc unit not heating. Went through diagnostics, heater error. Heater not coming on. Found spoon wedged underneath element. Could have shorted it out. Open element. Gave estimate for element and thermostat. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10195091 (Thermostat) and 1 W10703867 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Shaker Heights, OH 44120

Joe O

Job Details: 03/29/2022

Cc: rubber backing stuck under basketCleared debris from unit. Ran auto test and calibration. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF760SADM2

Near Aurora, OH 44202

Brian M

Job Details: 03/29/2022

"Cc found knife in bottom vVerified plastic removed Ran heater test no residue left over Customer requested a knob order for her stove Billing for knob on this call Customer to install ; ordrng 1 W10766544 (knob), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Strongsville, OH 44149

David R

Job Details: 03/29/2022

"Cc unit not cleaning properly, door will slam down when opening and upper rack adjusters broken. Found wash motor error, motor will run then stop and hum and repeat. Cleared spray arms but still has debris inside I cant get to both upper and lower. Friction sleeves are broken and upper rack adjusters broken. Ordering wash motor, adjusters, sensor, sleeves and spray arms. ; ordrng 1 WP8268961 (Sleeve friction) and 1 WPW10671941 (Wash motor) and 4 W11157085 (Upper rack wheels)s and 1 W11084121 (Sensor) and 1 WPW10491331 (Spray arm) and 1 WPW10498900 (Spray arm upper)"

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW3

Near Solon, OH 44139

Corina B

Job Details: 03/29/2022

CC that the unit is off balance. Confirmed. Found the basket leaning forward. Raised the feet. Started a quick wash with towels. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS

Near Solon, OH 44139

Brian M

Job Details: 03/29/2022

Cc unit no pt getting water Found float switch stuck Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Olmsted Township, OH 44138

Angel

Job Details: 03/29/2022

Replaced harness tested heaters function snd worked. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Lorain, OH 44052

Marie V

Job Details: 03/29/2022

"Cc that the unit fills up but does nothing. Started a norma cycle, confi. Verify power, motor receiving 120V. Replaced pump. Tested unit, no leaks. Op test ok"

We serviced a

KENMORE DRYER GAS

Model 11070857990

Near Strongsville, OH 44136

David R

Job Details: 03/29/2022

"Cc unit not heating. Found open thermal fuse. Replaced from t/s. Tested, unit is heating and cycling. Op test ok. ; used 1 3392519 () from stock"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/29/2022

"This gearcase was the worst to take out and agitator but Replace gearcase and agitator,,opt test ok Im sore from this job ; used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Jason N

Job Details: 03/29/2022

"Cc unit needs updated heater element installedInstalled updated heater element per service pointer. Unit is on display, no op test can be run."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Westlake, OH 44145

Manny

Job Details: 03/29/2022

"Customer stated that the unit doesnt seem level with her counter and that the kick plate insulation is visible ,leveled unit to be leveled with counter and Replaced console and console seal, opt test ok"

We serviced a

KENMORE DISHWASHER

Model 66514573N612

Near Beachwood, OH 44122

Brian M

Job Details: 03/29/2022

"Cc unit not washing Found sump just hummingNeeds sump assembly; ordrng 1 W11087376 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Jefferson, OH 44047

Dan H

Job Details: 03/29/2022

"Customer complaint that unit keeps pausing itself, confirmed, unit new new user interface ; ordrng 1 W11419059 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Jefferson, OH 44047

Dan H

Job Details: 03/29/2022

"Installed new auger motor, yoke, and divider, op test good"

We serviced a

GE DISHWASHER

Model GDT665SGN3WW

Near Kingsville, OH 44048

Dan H

Job Details: 03/29/2022

"Customer complaint that spray arm fell off and melted, confirmed, unit needs new spray arm, customer will install ; ordrng 1 WD22X27724 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWQ04

Near Conneaut, OH 44030

Dan H

Job Details: 03/29/2022

"Customer complaint that unit is leaking, evaporator drain tube is clear, unit is not connected to water, found evaporator drain tube disconnected from evaporator compartment drain, reinstalled, op test good"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS

Near Ashtabula, OH 44004

Dan H

Job Details: 03/29/2022

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"

We serviced a

GE WASHER

Model GFW148SSMWW

Near Geneva, OH 44041

Dan H

Job Details: 03/29/2022

"Installed new tub and basket, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TP4

Near University Heights, OH 44118

Brian M

Job Details: 03/29/2022

"Installed new gasket still a ton of space separating it. Found bottom hinge not tighten to Fram Found that once tightened door sealed a little more, unit is not sitting properly in hole and seems to need to shimmed in rear left side to help with alignment Advised customer on this"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Mentor, OH 44060

Brian M

Job Details: 03/29/2022

Installed diffuser OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW2

Near Lorain, OH 44052

Marie V

Job Details: 03/29/2022

"Replaced dampers, tested unit. Leveled unit. Op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model GMC305PDB08

Near Highland Heights, OH 44143

Corina B

Job Details: 03/29/2022

"CC that the microwave does not heat and the oven door is loose. Confirmed. Tested the microwave, not heating. The oven door is missing the retainer clip. Oven door glass is going to break due to the glass able to flex. Took pictures. Will need a new capacitor, diode, magnetron and retainer, the retainer is nla. Office to reschedule ; ordrng 1 W10245183 (Magnetron) and 1 WP4375020 (Capacitor) and 1 WPW10687786 (Diode) and 1 4450863 (Retainer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Avon, OH 44011

Angel

Job Details: 03/29/2022

Cc that unit is not making ice. Took temperatures and freezer was at 10* and ff section was at 42* but unit was in defrost mode. Ran diagnostics checked for error codes and found E2 ice maker lost home position. Tried harvesting but would not harvest made sure ice box fan was functioning as well and it was. Took apart ice maker and made sure everything was plugged in and it was so i replaced ice maker reinstalled all parts tested and started harvesting and ran a fill test and passed. Explained to customer to wait for proper cooling again and to give it a couple of hours until ice makers starts making ice. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Sheffield Lake, OH 44054

Marie V

Job Details: 03/29/2022

"Cc that the unit is loud, when arrived unit was finishing a cycle. Confirmed. When it stoped I tilted unit found lots of black grease and oil underneath. Unit will need new gearcase, belt, cam, shifter, capacitor. Some of the parts are already at the cust home. Ordering the rest of them. ; ordrng 1 WPW10427633 (Shield) and 1 W11454741 (Gearcase) and 1 W11158830 (Capacitor) and 1 WP3951744 (Agitator)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Highland Heights, OH 44143

Joe O

Job Details: 03/29/2022

Installed heating element. Op test ok

We serviced a

KENMORE DRYER

Model 110.87872603

Near Mentor, OH 44060

Brian M

Job Details: 03/29/2022

Installed thermal fuse OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Lorain, OH 44053

Angel

Job Details: 03/28/2022

Cc that unit was not starting. Confirmed unit would only click on the control board. Verified power and good checked latch and good as well. Took apart unit and found thermal fuse blown. Replaced thermal fuse tested unit. Opt test ok.; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM02

Near Kirtland, OH 44094

Corina B

Job Details: 03/28/2022

CC that the water valve is leaking. Confirmed. Found the valve leaking at the solenoid. Replaced the valve from surplus t/s. Opt test ok ; used 1 W10865826 (Valve) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MSD2351HEB

Near Brecksville, OH 44141

Corina B

Job Details: 03/28/2022

"CC that the ice maker is not working. Confirmed. Jumped the ice maker, not cycling. Will need a new ice make. Cust can install part ; ordrng 1 D7824706Q (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near North Royalton, OH 44133

Corina B

Job Details: 03/28/2022

"Cust showed pop, sent pic. CC that the ice dispenser does not work. Confirmed. Found the coupler broken. Replaced the coupler from surplus t/s. Ice maker is dispensing the ice. Opt test ok ; used 1 2220458 (Coupler) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mentor, OH 44060

Dan H

Job Details: 03/28/2022

"Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed , advised customer to use rinse aid and run hot water in sink before starting"

We serviced a

JENN-AIR RANGE

Model JGS1450DP0

Near Eastlake, OH 44095

Dan H

Job Details: 03/28/2022

"Installed new user interface, harness, and oven temperature sensor , had to install new fan cause new harness did not match old fan connection, op test good ; used 1 W11107275XXX (XXNO-REORDERFAN-BLWRXXX) from stock"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US3A

Near University Heights, OH 44118

Manny

Job Details: 03/28/2022

"Replaced drain pump, ran cycle and cancel half way set to drain unit is draining."

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Elyria, OH 44035

David R

Job Details: 03/28/2022

"Cc unit not either spinning or agitating. Found actuator getting stuck and not completing movement, F7E5 error, cleared. Replaced Actuator from t/s. Ran a calibration. Ran a normal cycle, agitating. Ran and drain/spin cycle. Good. Showed customer. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/28/2022

"Cc no low cool Found temps to be 50 in both sections Found very light frost pattern on evap Advised on sealed system repair Compressor evap and dryer ; ordrng 1 12002041 (kit,evap) and 1 W10160407 (compressor) and 1 WPW10143759 (dryer)"

We serviced a

MAYTAG SXS REFRIGERATOR

Model MZD2667HEB

Near Cleveland, OH 44108

Dan H

Job Details: 03/28/2022

"Customer complaint that unit is leaking, unit is not connected to water, evaporator drain tube is clear, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model PLRU1777DS0

Near Thompson, OH 44086

Joe O

Job Details: 03/28/2022

"Recovered refrigerant, installed, compressor, evaporator, heat exchanger and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS07

Near North Royalton, OH 44133

Corina B

Job Details: 03/28/2022

"Checked the wires. Found the lower door switch not tight. Tightened the switch. Ran microwave for 10-15 minutes stopping and starting, no error codes. Started every time.; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS42QMX01

Near Bentleyville, OH 44022

Brian M

Job Details: 03/28/2022

Installed controlAdvised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Maple Heights, OH 44137

Brian M

Job Details: 03/28/2022

"Complaint ui not turning on Found clock out Needs control ; ordrng 1 W11308431 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Elyria, OH 44035

David R

Job Details: 03/28/2022

"Took pics, customer had POP. Cc unit not spinning. Ran diagnostics, no error codes. All components working correctly. Went through test cycle and spinning is working, showed customer. I did find that some cycles the spin was turned off. Advised customer to check options before starting cycle. Unit is good. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Mentor, OH 44060

Jason N

Job Details: 03/28/2022

Installed main control. Ran quick test then cancel drain. Unit washed and drained properly. Op test good.

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Chagrin Falls, OH 44022

Jason N

Job Details: 03/28/2022

"Installed Ui board, op test no good. Interface will not power up. Called GE techline, Scott, ran through quick diagnostics steps. Then asked which parts numbers we replaced. Stated we have the wrong UI board installed, gave me correct UI board number. Called BJ and let him know Marcone is listing the wrong UI board number for this model. Ordering correct UI and let customer know whats going on. ; ordrng 1 WD21X26183 (UI board)"

We serviced a

GE WASHER

Model Gtw680BSJ5WS

Near Highland Heights, OH 44143

Dan H

Job Details: 03/28/2022

"Customer complaint that unit fills after cycle and overflows tub, confirmed, valves open and close, unit needs new control , called landlord, no answer; ordrng 1 WH22X29345 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model pfe28kmkbes

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/28/2022

Installed filter board. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Solon, OH 44139

Brian M

Job Details: 03/28/2022

Customer showed pop that she had from homdepot took pics of all paper work Cc of leak Found damage at rear of tub and upper portion of tub no longer sealed Needs tubCustomer does not want a repair she wants a replacement ; ordrng 1 W11409866 (Tub)

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Solon, OH 44139

Brian M

Job Details: 03/28/2022

Cc unit not heating Found possibly the door not closing due to hitting cabinet pulled out of cabinet a hair Unit is functioning properly at this time Advised to watch

We serviced a

SAMSUNG DRYER

Model DV56H9000EP/A2

Near Mentor, OH 44060

Dan H

Job Details: 03/28/2022

"Customer complaint of squealing noise, confirmed installed new idler pulley, op test good ; used 1 DC93-00634A (Pulley) from stock"

We serviced a

GE MICROWAVE

Model JVM7195SK3SS

Near Bay Village, OH 44140

Angel

Job Details: 03/28/2022

"Cc that unit was popping up with a error for sensor error only when using the potato function. Confirmed only when you use the potato function it gets a steam sensor error. Tried reseting and no luck explained to customer that it will need the main board gave her estimate and stated that she rather use the way shes been using it because its about the same price it cost her to fix it. Charged service call only. ; ordrng 1 WB27X30632 (Board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44111

Corina B

Job Details: 03/28/2022

Unit does fall under the service pointer. Replaced the heater.

We serviced a

WHIRLPOOL DISHWASHER

Model KUDS35FXBL2

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/28/2022

"Cc: not washing properly, lower spray arm hitting manifold, rinse aid capFound rinse aid cap missing. Ran test cycle, found excessive suds in unit. Low pressure from sump. F10e1(dispenser electrical problem)f2e1(stuck key) f6e6(cool water-water temp under 84*) f6e1(inlet water/no water). Ran diagnostics test cycle. Needs sump assembly and dispenserCustomer does not want to repair at this time; ordrng 1 WPW10780877 (pump&motor) and 1 W11032769 (dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Beachwood, OH 44122

Jason N

Job Details: 03/28/2022

"Cc unit lights flickering and freezer light is outConfirmed freezer LED module has failed, refrigerator LEDs are dim but working. Unit needs freezer LED module replaced. ; ordrng 1 WPW10515057 (Led module)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Avon, OH 44011

Gabriel P

Job Details: 03/28/2022

"Replace the new replacement heater for the recall one,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lorain, OH 44055

Marie V

Job Details: 03/28/2022

"Cc that the unit is making a clicking noise and unit will not start. Confirmed, found latch trying to close, took top off and found that the latch is defective. Will need new latch. Office will contact once they have eta on the part; ordrng 1 W11513248 (Latch)"

We serviced a

KENMORE REFRIGERATOR

Model 10651139210

Near North Olmsted, OH 44070

Marie V

Job Details: 03/28/2022

"Cc that he replaced 2 water valve because of the noise and now no water Is dispersing or making ice. Confirmed. Pulley unit forward, and ice maker started cycling. Tested water. Pass. Found water line was pinched behind unit. Advice cust to make sure before pushing that the line is not pitch. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYB02

Near Beachwood, OH 44122

Jason N

Job Details: 03/28/2022

"Cc unit coolingFound unit at room temperature in both sections. Compressor not running. Got compressor to start by power cycling unit. Compressor ran for a few minutes, unit was starting to cool, then compressor stopped. Compressor would not start back up. Unit needs compressor. Part covered; ordrng 1 W10309988 (Compressor)"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Bay Village, OH 44140

Angel

Job Details: 03/28/2022

Cc that lid is broken. Replaced lid tested function of lid. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW2

Near Streetsboro, OH 44241

Brian M

Job Details: 03/28/2022

Installed coil valves Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 03/28/2022

replaced heater"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD51ES4ES01

Near University Heights, OH 44118

Jason N

Job Details: 03/28/2022

"Installed main control and temperature sensor. Ran broil test to 500 degrees. Let cycle several times, unit reading approx. 515 degrees, recycles at approx. 485 degrees. Op test good."

We serviced a

MAYTAG DRYER

Model WGD5000DW1

Near Bay Village, OH 44140

Angel

Job Details: 03/28/2022

Cc that unit is squeaking. Ran unit and started hearing the pulley squeak. Will need pulley replaced. Replaced with repair kit tested unit. Opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Geneva, OH 44041

Dan H

Job Details: 03/28/2022

"Customer complaint that unit is not making ice, ice bin full(see pic), unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Cleveland, OH 44111

David R

Job Details: 03/28/2022

"Cc unit not latching, will use lid lock on return. Missing bezel part. Ordering. ; ordrng 1 W11559688 (Bezel)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Cleveland, OH 44130

David R

Job Details: 03/28/2022

Store Appliance employee name is John. Replaced heater element. Good. Op test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC3

Near Kent, OH 44240

Brian M

Job Details: 03/28/2022

Cc unit not working properly F8e1 error no low water flowFound water shut off Turned water on Ran auto test OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS

Near Kent, OH 44240

Brian M

Job Details: 03/28/2022

Cc unit leaking Found leak coming from heater bushing; ordrng 1 W11537778 (Heater)

We serviced a

WHIRLPOOL DRYER

Model WET4027HW1

Near Broadview Heights, OH 44147

David R

Job Details: 03/28/2022

"Replaced lint trap and lint screen housing assembly. Tested, good. Op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Westlake, OH 44145

Angel

Job Details: 03/28/2022

Cc that unit is leaking. Inspected behind the unit to check the hoses and drain hose and were good no water stains anywhere. Also checked underneath unit and was good as well. So i ran unit with deep water wash and let it fill and start washing than let it drain and could not detect any water leaking anywhere. Tested another time and no leak detected. Unit as of now functioning as should.

We serviced a

WHIRLPOOL WASHER

Model WFW70HEBW1

Near Atwater, OH 44201

Brian M

Job Details: 03/28/2022

"Cc unit not draining Found error f8e1 Ran diagnostics test Errors cleared out Could not duplicate issue Advised it may be a control or drain pump issue Advised to watch and quoted ; ordrng 1 WPW10635843 (cntrl-elec) and 1 WPW10391443 (pump-water), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Olmsted Falls, OH 44138

David R

Job Details: 03/28/2022

"Replaced heating element, door gasket, bottom door seal. Ran unit for 10 mins while out from under the counter. No leaks, customer checked as well, no leaks. Customer to run and monitor, as of now. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Windham, OH 44288

Brian M

Job Details: 03/28/2022

Installed hub and washplate Ran auto test and calibration OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Joe O

Job Details: 03/28/2022

Customer did not receive part. Re ordering element; ordrng 1 W11537778 (Element)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Garrettsville, OH 44231

Brian M

Job Details: 03/28/2022

"Cc unit stuck in sense when washing Ran diagnostics no errors Ran manual test on valves, spin agitate and drain Ran auto test and calibration OP Test Ok Advised to watch"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cleveland, OH 44109

Marie V

Job Details: 03/28/2022

"Replaced heater. Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lakewood, OH 44107

Angel

Job Details: 03/28/2022

Replaced capacitor first to see if it would fix the issue and unit started functioning as should ran a calibration and auto test and passed took motor for surplus since I did not use. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Avon, OH 44011

Gabriel P

Job Details: 03/28/2022

"Replace the replacement heater for the recall one,opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Rocky River, OH 44116

Gabriel P

Job Details: 03/28/2022

"Unit working as design,opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRB

Near Shaker Heights, OH 44120

Jason N

Job Details: 03/28/2022

"Cc unit too cold or too warmCustomer stated unit will be too cold and freeze items when set to recommended. When trying to set temps warmer, then items will spoil quickly. Ordering temperature control w/thermistor and diffuser. Also top ff section light is out. Tried replacing bulb, does not light. Verified power at socket, good at 119v. Ordering bulb socket. ; ordrng 1 W11203924 (Control) and 1 W11380595 (Diffuser) and 1 W11447232 (Socket)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chardon, OH 44024

Joe O

Job Details: 03/28/2022

Installed control and inverter box. Ran compressor speed test. Compressor is ramping in speed. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW2730WS00

Near Cleveland, OH 44106

Manny

Job Details: 03/28/2022

"Replaced blower fan, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Cleveland, OH 44102

Corina B

Job Details: 03/28/2022

Replaced the gaskets and handle. Steamed the gaskets. Opt test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/28/2022

"Cc unit going off balanceCustomer stated she just added spacers under legs to level unit, but was wondering if the unit being on uneven basement floor would cause this issue. Advised customer that unit being unlevel will defiantly cause an offbalance/vibration issue. Verified unit is level. Ran diagnostics, no codes stored. Ran auto test. All functions passed, no issues found at this time. Op test good."

We serviced a

KITCHENAID RANGE

Model KSDB900ESS4

Near Cleveland, OH 44113

Corina B

Job Details: 03/28/2022

CC that there is a noise when the fan is running. Confirmed. Found worn marks on the fan plate. Replaced the fan and cover. Opt test ok

We serviced a

GE DISHWASHER

Model GDT695SFL3DS

Near Madison, OH 44057

Dan H

Job Details: 03/28/2022

"Installed new user interface, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Westlake, OH 44145

Manny

Job Details: 03/28/2022

Replaced right door hinge opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW6200SW2

Near Madison, OH 44057

Dan H

Job Details: 03/28/2022

"Customer complaint that unit is not draining and a loud noise when spinning , confirmed, impeller on drain pump is broken, found grease all over under unit, unit needs new drain pump, bearing, motor, rotor, and rps , customer does not want repair ; ordrng 1 W10536347 (Drain pump) and 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 W10183157 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Willoughby Hills, OH 44094

Jason N

Job Details: 03/28/2022

"Cc unit not responding, stopped at the end of the cycle. Found unit locked, could not reset unit. Would not enter diagnostics. Tried unplugging several components to see if anything was causing the control to lock up, no good, control still locking up on power up. Unit needs main control. ; ordrng 1 W11124822 (Main control)"

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 03/28/2022

Installed drive motor and blower wheel. Rand Ryder op test on timed dry. Good operation and heat. Advised customer to have venting through building inspected as airflow cannot be checked at vent outlet.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LVAXWQ02

Near Cleveland, OH 44128

Corina B

Job Details: 03/28/2022

Replaced the valve and filter housing. Opt test ok

We serviced a

ELECTROLUX DRYER

Model EFME627UTT0

Near Rock Creek, OH 44084

Brian M

Job Details: 03/25/2022

Installed blower housing and wheel OP Test Ok

We serviced a

KENMORE DRYER

Model 110.87872603

Near Mentor, OH 44060

Brian M

Job Details: 03/25/2022

Called customer Advised on vent cleaning Cc unit not working Possibly a thermal fuse Reordered ; ordrng 1 3392519 (thermal fuse)

We serviced a

KITCHENAID DISHWASHER

Model WDT970SAHZ0

Near Perry, OH 44081

Dan H

Job Details: 03/25/2022

"installed new adjusters, op test good"

We serviced a

GE REFRIGERATOR

Model GFSF6KKYAWW

Near Mentor, OH 44060

Jason N

Job Details: 03/25/2022

"Installed ice maker. Ran test cycle, ice maker indexed and filled mold with water. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KFCO22EVBL2

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/25/2022

Installed control Programmed It OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM354EBS3

Near Mentor, OH 44060

Jason N

Job Details: 03/25/2022

Could not install main control. Found main control part number is not for this model. Researched model and found correct main control part number. ; ordrng 1 W11341628 (Main control)

We serviced a

GE WASHER

Model GHWN4250D1Ww

Near Chardon, OH 44024

Joe O

Job Details: 03/25/2022

"Cc: rattling noise, bangingFound suspension rods weak. Found small thumping noise when spinning. Found base plate bent to hitting lower motor plate. Needs suspension rods; ordrng 2 WH16X10158 (washer front rod/spr)s and 2 WH16X10159 (washer rear rod/spri)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model M1TXEGMYW01

Near Aurora, OH 44202

Brian M

Job Details: 03/25/2022

Cc unit not advancing at start up just slowly spins Found no stored errors Ran auto test and calibration Ran test with clothes unit is functioning properly at this time Advised to watch

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Lorain, OH 44053

Angel

Job Details: 03/25/2022

"Cc that unit was not washing. Confirmed looked underneath unit and found it has the new style shifter and it came off the cam replaced with old style shifter and also had to replace the belt because it started squeaking. Ran a calibration and auto test. Opt test ok.; used 1 W10913953 (ACTUATOR), and 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Parma, OH 44134

Corina B

Job Details: 03/25/2022

Replaced the pump and motor. Ran a calibration. Opt test ok