We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Middlefield, OH 44062
Brian M
Job Details:
09/21/2022
Cc of leak Found leak coming from dispenser Needs dispenser Part not in stock office to schedule ; ordrng 1 W11524105 (Dispenser)
We serviced a
KENMORE DRYER
Model 11097872602
Near Ravenna, OH 44266
Brian M
Job Details:
09/21/2022
Cc of clicking noise Found burner not shutting off power to coils and causing a double click Advised on burner replacement ; ordrng 1 280119 (gas burner) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Mentor, OH 44060
Dan H
Job Details:
09/21/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDB04
Near Elyria, OH 44035
David R
Job Details:
09/21/2022
"Replaced comp and drier. When putting drier back in place by comp under cabinet, cap tube line broke at the cabinet. Took pics, cannot be repaired. Non repairable, Sending over info for documentation on tech-line online, new hours whirlpool techline is closed for right now but will context as soon as open and let them know this is non repairable. Called techline back after new hours, got in touch about after half an hour, documented, sent pics over phone. Whirlpool will document and be in touch with customer. used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
David R
Job Details:
09/21/2022
"Valves check good. Ran diagnostics, good. All functions are working properly. Customer had questions about different cycles. Answered all questions. Good, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Aurora, OH 44202
Brian M
Job Details:
09/21/2022
Installed sump and heater OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GHEXNB01
Near Avon Lake, OH 44012
Angel
Job Details:
09/21/2022
Cc that water dispenser is not working. Confirmed tried dispensing water and it does not work paddle seems loose like its not making contact with switch or the tab broke removed ui cover and found that the tabs for the switch were broken will need to order the switch bracket. Got it to work for now for the customer so he can dispense water until I return toreLace bracket. ; ordrng 1 WP2180226 (Bracket)
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LW
Near Euclid, OH 44143
Corina B
Job Details:
09/21/2022
"CC that the unit will not work was in a different apartment. Terminal block is hard wire. Turned the cooktop on and the oven to 350*, heated properly. No fault codes. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44103
Corina B
Job Details:
09/21/2022
Replaced the control and the fan. Advised cust to open the freezer door in the middle to have even pressure when closing. Door was opened on the left side. Brought core back for return. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lakewood, OH 44107
Gabriel P
Job Details:
09/21/2022
Replace drain pump opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model GU940SCGQ2
Near Cleveland Heights, OH 44118
Corina B
Job Details:
09/21/2022
CC that the unit is not draining. Confirmed. Unit is not draining. The ui is is not lighting up. Can hear the drain humming. The propeller is seized. Will need a ui and a pump. Ui is nla. ; ordrng 1 8051708 (Ui) and 1 W10428777 (Sump)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614qs6a
Near Painesville, OH 44077
Dan H
Job Details:
09/21/2022
"Installed new valve, op test good fresh food section"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Painesville, OH 44077
Dan H
Job Details:
09/21/2022
"Customer complaint of squealing noise, confirmed, found tub leaning towards the back of cabinet causing tub to rub drain hose against cabinet, leveled unit , no unusual noises now, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Pepper Pike, OH 44124
Joe O
Job Details:
09/21/2022
"Cc: intermittently not making iceFound temps in ff section at 40 degrees, freezer at 2 degrees. Cycled ice maker. Ice maker cycling and filling. Found cubes forming around ice maker shaft. Leveled unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Strongsville, OH 44136
Manny
Job Details:
09/21/2022
"Re control and console, ran calibration and diagnostics cycle op test ok took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Strongsville, OH 44136
Manny
Job Details:
09/21/2022
"Cc measure fill not working verified and unit dispense 4oz when on 8oz, trying to calibrate but not going through, spoke to BJ he told me the way to calibrate, and opt test ok"
We serviced a
GE REFRIGERATOR
Model GFE26JYMNFFS
Near Painesville, OH 44077
Dan H
Job Details:
09/21/2022
"Installed new control and evaporator fan motor, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Brian M
Job Details:
09/21/2022
Before beginning work noted that there was roller marks on floor from fridge Took pic hard to see Upon further inspection I found the unit not as easily to repair as previous tech quoted Found freezer evap to be completely frozen over and needing to be defrosted before repair to be made Once defrosted found that defrost bi metal (thermistor) was just being held on by tape and hardly on at all.. replaced using fan kit Ran fan test and defrost test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Warrensville Heights, OH 44128
Joe O
Job Details:
09/21/2022
"Cc: off balance, repeating rinse cycleFound error codes f0e2(over suds) f8e3(overflow conditions). leveling leg not lowered. Adjusted leveling leg. Tested suspension rods tested good. Ran auto test and calibration. Ran drain and spin. Unit very well balanced. Water valves not seeping. Ran normal cycle. Unit functioning as designed. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near North Royalton, OH 44133
Manny
Job Details:
09/21/2022
"Cc unit not cooling in both sections, verified and found temps set to maximum and manual damper close to Ff,and found evaporator covered in frost set unit to force defrost heater is on, steamed evap cover and evap (35 mins), checked components and all pass noticed thermistor in the wrong spot of evap, moved and secured thermistor, advise customer to allow 24 hrs for temps to equalize. Opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Rocky River, OH 44116
Marie V
Job Details:
09/21/2022
"Cc that they had a company come over from extended warranty and did a wrong installation causing seal on door nor to seal and condensation and water was on freezer. Corrected ice maker cover, now seal is sealing properly . Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ0
Near Cleveland, OH 44110
Marie V
Job Details:
09/21/2022
"Took POP.Cc that the convection fan is making a noise and that the temperature is not good. Confirmed noise from fan. Adjusted blades. Preheated oven on convention and took temps, 350*. Pass. Advice cust to allow unit 10 to 15 min to cook food that takes less than 1 hour. Everything else is working properly, op test ok"
We serviced a
GE REFRIGERATOR
Model ZISS480DRGSS
Near Beachwood, OH 44122
Joe O
Job Details:
09/21/2022
"Cc: fluctuating in tempsFound temps in ff section at 40 degrees, freezer at 5 degrees. Found compressor extremely hot. Condenser fan is running, not pushing enough air. Fan motor does not have enough power to cool condenser. Needs Condenser fan motor and bladeCustomer does not want to repair at this timeWill need 2 techs and 2 job count; ordrng 1 WR60X10209 (motor dc cond fan) and 1 WR60X24484 (condenser fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Jefferson, OH 44047
Dan H
Job Details:
09/21/2022
"Installed new suspension, op test good"
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Warrensville Heights, OH 44128
Brian M
Job Details:
09/21/2022
Cc unit it turning on Found thermal fuse open Replaced using truck stock OP Test Ok Advised vent was to long ; used 1 3392519 () from stock
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rocky River, OH 44116
Angel
Job Details:
09/21/2022
Replaced tub tested unit. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Shaker Heights, OH 44120
Joe O
Job Details:
09/21/2022
Installed lid lock. Ran auto test and calibration. Ran normal cycle. Op test ok
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Dan H
Job Details:
09/21/2022
"Customer complaint that unit is not advancing passed wash cycle, ran diagnostics found f8e1(long/no fill) and f7e7(motor unable to reach target rpm) error codes, good flow through valves, unit spins and agitates, optical sensor tests good, started normal wash cycle, unit filled and advanced to wash cycle, unable to duplicate the problem, unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
Brian M
Job Details:
09/21/2022
Cc lid not locking Ran diagnostics no errors Ran manual lid lock no issue found Ran auto test and calibration OP Test Ok
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Cleveland, OH 44111
Angel
Job Details:
09/21/2022
Cc that unit was not making ice still. Confirmed unit still not making ice temperatures in unit are 6* and in ice maker bin 1* made sure it didnt have any error codes so i ran step 120 in diagnostics and it passed perfectly tested the water valve fill test and passed as well so I know the fill tube is not frozen. Went to the top of unit and made sure all connections in control board were good and there were no loose connections cannot find a issue so called tech line and spoke with Robert explained issue and stated to reorder ice maker to get replaced again. Ordering ice maker; ordrng 1 W11234554 (Icemaker)
We serviced a
FRIGIDAIRE WASHER
Model GLTR1670AS0
Near Euclid, OH 44123
Joe O
Job Details:
09/21/2022
"Cc: leaking, noiseFound unit has high pitch squeal when spinning. Basket is rubbing bellow. Found bearing failing. Needs tub assemblyOuter tub is special order. Customer does not want to repair at this time ; ordrng 1 131618500 (tub (spin)) and 1 131618600 (shell) and 1 131525500 (shell-rear/brg&gskt) and 1 134146100 (o-ring-tub) and 1 5303937187 (bellows), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Ashtabula, OH 44004
Dan H
Job Details:
09/21/2022
"Installed new control, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03CTSS
Near Chesterland, OH 44026
Brian M
Job Details:
09/21/2022
Cc of leak and silverware basket melted at bottom Found leak at bottom of sump and plastic on basket melted Needs sump and basket and drain pump ; ordrng 1 WPW10780877 (pump&motor) and 1 WPW10190415 (baskt-ware) and 1 WPW10348269 (drain pump)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Ashtabula, OH 44004
Dan H
Job Details:
09/21/2022
"Unit has black epoxy bushings , heater does not need replaced"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Painesville, OH 44077
Brian M
Job Details:
09/21/2022
Cc unit not draining Ran diagnostics no errors Ran auto test no issues Ran auto test again still could not duplicate issue Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV05
Near Willowick, OH 44095
Joe O
Job Details:
09/21/2022
Cc: frosting in freezerFound freezer door sticking. No frost build up at this time. Found ff door gasket ripped. Needs right ff gasket and freezer slides; ordrng 2 W11265130 (slide)s and 1 W11368721 (Gasket)
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Wickliffe, OH 44092
Joe O
Job Details:
09/21/2022
Installed bellow. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Pepper Pike, OH 44124
Corina B
Job Details:
09/21/2022
Replaced the ui. Brought the core back for return. Turned ui on has sound. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Brook Park, OH 44142
David R
Job Details:
09/21/2022
Cc unit not starting up. Display is good. Heating motor tuning but nothing happens. Found from factory a screw was dropped in casing with motor and belt. Motor and belt ripped up and broken. Will need new motor and belt. Customer said they are going to call Home Depot for a replacement. Just in case ordering parts anyway. ; ordrng 1 W11239857 (Belt) and 1 W11026785 (Motor)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near North Royalton, OH 44133
David R
Job Details:
09/21/2022
"Cc unit getting error code and not draining. Found drain pump motor just pulsing back and forth but not actually draining. Will need drain pump. Office to send over estimate to landlord. ; ordrng 1 W11497943 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near North Royalton, OH 44133
Manny
Job Details:
09/21/2022
"Replaced control, ran diagnostics cycle opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Beachwood, OH 44122
Corina B
Job Details:
09/21/2022
Replaced the control and the cover. Steamed out the evaporator. Brought core back for return. Opt test ok.
We serviced a
MAYTAG DRYER
Model MEDB835DC4
Near Brecksville, OH 44141
Manny
Job Details:
09/21/2022
"Cc unit not heating , verified and no heat, checked power and good power took unit apart and heater has no continuity, checked power to heater and good power unit needs the heater replaced; ordrng 1 WP3387747 (element)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW0
Near Cleveland, OH 44104
Corina B
Job Details:
09/21/2022
Replaced the gas valve. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairview Park, OH 44126
Gabriel P
Job Details:
09/21/2022
"Replace harness,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Parma, OH 44129
Marie V
Job Details:
09/21/2022
"Cc that the wheel is not in place. Confirmed. Replaced wheel added rivet and secured rivet. Tested unit, leveled. Op test ok"
We serviced a
GE REFRIGERATOR
Model GDE20GMHBRES
Near Brecksville, OH 44141
Manny
Job Details:
09/21/2022
"Cc unit making a buzzing noise and not cooling in the fz, verified and took temps 39 in ff, 7 in fz, and 4 in ice box. No abnormal noises unit is working as designed. Advise customer if noise return to record it so we can determine where is coming from. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Strongsville, OH 44149
Gabriel P
Job Details:
09/21/2022
"No power from black to neutral need and electrician,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model Wmc50522hz2
Near Independence, OH 44131
Manny
Job Details:
09/21/2022
"Cc unit not heating, set unit to heat and mag is buzzing, unit needs magnetron, unit is a counter top not parts available, spoke to BJ he checked warranty for replacement and oow."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland, OH 44135
Angel
Job Details:
09/21/2022
Replaced led from bottom of ice maker assembly. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Parma, OH 44134
Manny
Job Details:
09/21/2022
"Cc unit not draining, ran diagnostics no codes, set unit to drain and pump working, vacuum standing water and removed drain pump and its cleared ran drain while pump off to verify good operation, customer has a black rubber hose connected to drain hose and the rubber hose is completely clogged up all the way to the garbage disposal. Cus will attempt to replace hose and if unable hell call us to replace it."
We serviced a
GE REFRIGERATOR
Model GFE28HMHEES
Near LaGrange, OH 44050
Gabriel P
Job Details:
09/21/2022
"Fan on fresh food section not working also drip pan is clog un clog and ordering fan ; ordrng 1 WR60X26866 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44121
Marie V
Job Details:
09/21/2022
Cc that the unit gets to rinse and then does nothing. Ran diag found error code F2e1 stuck button f7e1 basket speed fault. Ran auto test unit is not agitating or spinning. Humming comes from capacitor. Has 0 UF. Replaced from T/S. Ran auto test. Pass. Op test ok; used 1 W11428524 (CAPACTIOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Lorain, OH 44053
Angel
Job Details:
09/21/2022
Cc that unit was making a loud sound and running longer than its supposed to and now her food in the freezer were thawing out. Took temperatures and ff section was at 38* and freezer was 8* unit was not running either checked temperature settings and they were at recommended but customer stated she just changed it because they were set to max temperature causing unit to run longer like she was explaining took off evaporator cover to make sure evaporator had good frost pattern and it did can not find any issues with unit all fans and compressor are working perfectly and this issue only happened once told her that it couldve been a glitch in the control but i can not find an issue at the moment explained to her to monitor for now and if anything to give us a call back. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Ridgeville, OH 44039
Marie V
Job Details:
09/21/2022
"Cc that the unit sometimes does not start and have a squeaky noise. Started unit it worked. Ran diag found error code F7E7 motor unable to reach target rpm. Deleted error code. And verify components underneath. Replaced capacitor , cam and belt. Ran a calibration and stared a normal cycle. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Strongsville, OH 44136
David R
Job Details:
09/21/2022
"Replaced water dual valve and icemaker. Cycle and called for water. Give 24 hrs for full bin when temps are met. A little slow water from dispenser, would recommend replacing the water filter. Good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES1
Near Columbia Station, OH 44028
David R
Job Details:
09/21/2022
"Cc unit not baking correctly. Found bake element starting to break. Will need new element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWQ2
Near Columbia Station, OH 44028
David R
Job Details:
09/21/2022
"Cc unit not turning on, just some buttons on display. Harness on UI turning brown, tabs on UI are broken, latch and handle broken as well. Gave customer estimate. Customer paid SVC only. Do not order parts. ; ordrng 1 WPW10404412 (Latch) and 1 W10811150 (Ui bisque) and 1 W10859807 (Handle), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSR8233EQ1
Near Willowick, OH 44095
Corina B
Job Details:
09/20/2022
"CC that the unit is leaking. Confirmed. Removed the cabinet. Found a small puddle coming from the right corner of the washer. The tub is leak. Will need a new tub. ; ordrng 1 3361596 (Tub), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Parma, OH 44129
Manny
Job Details:
09/20/2022
"Cc unit wont shut off when they are done using it, noticed cancel button not working removed console and disconnected and reconnected keypad and cancel button working again. Advise customer to keep an eye on the unit and if the cancel stops working again to call us to take another look."
We serviced a
WHIRLPOOL ICE MAKER
Model WUI95X15HZ00
Near Geneva, OH 44041
Dan H
Job Details:
09/20/2022
"Installed new water tray, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chardon, OH 44024
Brian M
Job Details:
09/20/2022
Cc unit not cooling in the ff section Found temps to be warm Followed flow chart in service bulletin W11329116CSeems to need evap cover and control replacement again This has already been done but the symptoms and breakdown are the same ; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (Control) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSS48DBW00
Near Kirtland, OH 44094
Brian M
Job Details:
09/20/2022
Installed gasket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Avon, OH 44011
Angel
Job Details:
09/20/2022
Cc that unit stopped making ice and ff section seemed too cold. Took temperatures and ff section was at 40* and freezer section was at 15* not sure if unit was in defrost mode before i arrived so I took off evaporator cover and evaporator had perfect frost pattern did find that evaporator had a ball of ice all around the bimetal causing it not to read correctly so i steamed out the ice and called BJ explained issue and we ohmed out the thermistors from the control board and they were all in range BJ also stated that if we leave and unit starts acting up again that he will pre id the control board.
We serviced a
WHIRLPOOL STACK W/D
Model WFW560CHW3
Near Cleveland, OH 44113
Angel
Job Details:
09/20/2022
Cc that unit is shutting off the breaker toward the end of the cycle when theres about five minutes left. Started unit up again and ran a quick cycle and let the unit run went to the breaker box to feel if the breaker were getting hot or warm but was not but noticed that it was on a ground fault breaker. Called BJ explained issue and stated that whirlpool doesnt recommend those types of breakers because they are too sensitive they will need to get it replaced with a normal 20amp breaker. Explained it to Joe and stated he will get it changed out.
We serviced a
GE RANGE GAS
Model JGBP26GEJ5WH
Near Willowick, OH 44095
Corina B
Job Details:
09/20/2022
CC that the oven is not heating properly. No model or serial tag. Checked the igniter 2.80 amps. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near South Euclid, OH 44121
Manny
Job Details:
09/20/2022
"Cc gasket coming off, verify and gasket hanging from door, tried removing gasket to replace and as I was pulling the liner was coming off also, and looks broken, unit needs ff door replaced.; ordrng 1 LW10672970 (dor-fip)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Richmond Heights, OH 44143
Manny
Job Details:
09/20/2022
"Cc unit not advancing cycle, ran diagnostics and unit have f5e2 and f5e3 both for latch issues, replaced latch using Ts#W10810403, ran diagnostics and calibration opt test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Eastlake, OH 44095
Corina B
Job Details:
09/20/2022
"CC that the unit walks across the room. Ran diag f0e9 off balance load. Ran a drain and spin, good. Ran a manual agitate, good. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Ridgeville, OH 44039
David R
Job Details:
09/20/2022
Handle screw stripped from install. Ordering FF handle. ; ordrng 1 W11045129 (Handle)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Fairport Harbor, OH 44077
Joe O
Job Details:
09/20/2022
Cc: stopped mid cycleFound error codes f7e1(basket speed fault). Found unit is not sensing basket speed. Found gear case leaking oil. Needs actuator and gear case; ordrng 1 W11454741 (Gear case) and 1 W10913953 (actuator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lorain, OH 44052
Gabriel P
Job Details:
09/20/2022
"Found loose connections on evaporator heater also steam evaporator,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Avon Lake, OH 44012
Gabriel P
Job Details:
09/20/2022
"Found no frost pattern on evaporator will need compressor and evaporator customer will not fix ; ordrng 1 8201675 (Compressor) and 1 WPW10143759 (Uv) and 1 W11492867 (Evaporator), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KENMORE DRYER
Model 110.6810231
Near Avon Lake, OH 44012
Gabriel P
Job Details:
09/20/2022
"Needs control gave estimate customer will not fix ; ordrng 1 WPW10606685 (Control), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42FKX00
Near Bay Village, OH 44140
Gabriel P
Job Details:
09/20/2022
Found damper jam steam and clear ice opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Brooklyn, OH 44144
Marie V
Job Details:
09/20/2022
"When arrived defrosting ice found wire burned for harness. Called tech line, unit cant be repair because that wire harness cant be replaced. Gave FN to cust."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS4
Near Cleveland, OH 44113
Angel
Job Details:
09/20/2022
Cc that the cooktop is starting to peel and paint lifting. Confirmed paint looks like its lifting and peeling. Verified POP.; ordrng 1 WPW10535710 (Cooktop)
We serviced a
MAYTAG RANGE
Model MGR6600FW1
Near Brooklyn, OH 44144
Marie V
Job Details:
09/20/2022
Replharness. Tested all burners. Working properly. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details:
09/20/2022
Replaced dispenser tested unit. Opt test.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Berea, OH 44017
David R
Job Details:
09/20/2022
Cc unit leaking from right side. Tub Gasket doesnt look bad but could be wearing down. Same with the vent assembly. Ordering vent assembly and tub gasket. ; ordrng 1 WPW10195032 (Vent) and 1 WPW10469574 (Vent) and 1 W11498831 (Gasket)
We serviced a
FRIGIDAIRE RANGE
Model PLGFZ397GCA
Near Mentor, OH 44060
Joe O
Job Details:
09/20/2022
Cc: Oven not heating properlyFound igniter only pulling 2.6 amps. Needs oven igniter. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Ashtabula, OH 44004
Dan H
Job Details:
09/20/2022
"Customer complaint that unit is not spinning, confirmed, found belt slipped off of pulley, no damage, reinstalled, op test good"
We serviced a
SAMSUNG DRYER
Model dv410agwxaa
Near Geneva, OH 44041
Dan H
Job Details:
09/20/2022
"Customer complaint that unit is not heating, burner is short cycling, unit needs new coils, coils only come as part of gas valve; ordrng 1 DC62-00201A (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Kirtland, OH 44094
Dan H
Job Details:
09/20/2022
"Customer complaint f error codes, leaking, and dents, found door skin dented, inner door dented, tub dented, found unit leaking from sump, unit needs new inner door, door skin, tub, and sump assembly, part is out of stock so not scheduling return appointment ; ordrng 1 W11416785 (Door skin) and 1 W11559689 (Inner door) and 1 W11409866 (Tub) and 1 W11416362 (Sump)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Cleveland, OH 44113
Joe O
Job Details:
09/20/2022
Cc: not drainingFound drain pump just humming. Unit ran to floor drain. Found a hose under sink. Unsure if its the dish washer but its full of gunk. Landlord is going to clear drain hose and contact if pump is needed.Built estimate for drain pump.; used 1 W10876537 (PUMP-DRAIN) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Berea, OH 44017
David R
Job Details:
09/20/2022
"Frosted up in FZ again. Steamed all ice, all connections on evap to fan, heater, thermistor, all good. Put new control and diffuser in. Good. Give 24 hours to get back to normal temps. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
David R
Job Details:
09/20/2022
Replaced heater. Ran diagnostics. Good. Ran normal cycle. Good. Op Test Ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Wickliffe, OH 44092
Corina B
Job Details:
09/20/2022
"CC that there is grease inside the dishwasher. Confirmed. Found black spots inside the dishwasher. Checked the spray arms, clear. Found the filter dirty. Cleaned the filter. Ran diag no codes. Ran a calibration. Advised the cust to run the hot water in the sink. Used normal high temp and heat dry when washing. Called t/l JR."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Shaker Heights, OH 44122
Corina B
Job Details:
09/20/2022
Cust sent pop to the office. CC that the unit is not working correctly. Confirmed. Found the water not on to the dishwasher. Turned water on. Ran a calibration. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Chesterland, OH 44026
Brian M
Job Details:
09/20/2022
Installed valve OP Test Ok o; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW
Near Solon, OH 44139
Brian M
Job Details:
09/20/2022
Cc frost build up Found a gap in the bottom center of fridge gasket this time Fixed gap and cleared frost Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Marie V
Job Details:
09/20/2022
"Added drain tube to u it. Removed all frost from freezer. No gasp in door or liner,.op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near North Royalton, OH 44133
David R
Job Details:
09/20/2022
"Customer had questions about the drying. Went through diagnostics, heater is good. Went over using rinse aid and also the heat dry option. Unit is good. Working correctly. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MF12568AES
Near Aurora, OH 44202
Brian M
Job Details:
09/20/2022
Cc unit not making ice Found bail arm broken This model bail arm is built into ice maker needs icemaker ; ordrng 1 W10583817 (icemaker) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DISHWASHER
Model KDFM404KPS0
Near Burton, OH 44021
Joe O
Job Details:
09/20/2022
Installed inlet assembly. Tested. Found unit also has hole in drain hose. Needs drain hose. Hose out of stock. Office to reschedule; ordrng 1 W11414944 (Drain hose)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Mayfield Heights, OH 44124
Manny
Job Details:
09/20/2022
"Replaced control and igniter, ran bake test opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Kirtland, OH 44094
Dan H
Job Details:
09/20/2022
"Installed new ice maker and valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Bay Village, OH 44140
Gabriel P
Job Details:
09/20/2022
"Found compressor overheating and lock on rotor also it has 15 amps need compressor gave estimate customer will dicuss with wife ; ordrng 1 W10233961 (Compressor) and 1 WPW10143759 (Uv), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Rocky River, OH 44116
Gabriel P
Job Details:
09/20/2022
"Bolt came loose o from rotor correct issue,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Seven Hills, OH 44131
David R
Job Details:
09/20/2022
"Cc unit LOC code. Went over all functions with customer. Owners manual as well. LOC means control display locked, hold extra rinse to unlock. Ran diagnostics with customer. All functions good. Op Test Ok."