We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44128
David R
Job Details: 03/21/2023
Cc unit not started. Correct 240 to unit. Found open thermal fuse. Replaced from t/s. Tested. Heated and cycled. Took pics of lint trap. Customer to clean lint trap every cycle and vent as needed. Unit is good. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Cleveland, OH 44128
David R
Job Details: 03/21/2023
"Cc unit not spinning/agitating. Found basket speed fault. Humming when trying to spin or agitate. Found leaking capacitor. Replaced from t/s. Tested, ran diagnostics. Good. All components working. Op Test Ok. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Eastlake, OH 44095
Dan H
Job Details: 03/21/2023
"Customer complaint that unit is not cooling, freezer section temperature at 18 degrees, fresh food section temperature at 46 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, unit needs new evaporator and filter drier , ran entitlement , parts and labor covered under 5 year extended warranty ; ordrng 1 W10836706 (Evaporator) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW2
Near Avon, OH 44011
Marie V
Job Details: 03/21/2023
"Cc that the unit is not working. Confirmed, found that L1 was not tight in the terminal block on unit and burned out the terminal and power cord. Replaced parts from T/S, tested unit, unit is running good and heating. Op test ok; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Westlake, OH 44145
Gabriel P
Job Details: 03/21/2023
"Found 120 voltage going to control and led light on control is out will need control ordering ; ordrng 1 W11543998 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Painesville, OH 44077
Jason N
Job Details: 03/21/2023
"Cc unit door drops down when opening or closing Confirmed LH door is dropping, found hinge pin is rotating inside hinge bracket. Hinge bracket will need replaced. ; ordrng 1 W10878115 (Hinge-door) and 1 WPW10505294 (Cam)"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Streetsboro, OH 44241
Brian M
Job Details: 03/21/2023
Installed igniters Ran test bake OP Test Ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Cleveland, OH 44105
Corina B
Job Details: 03/21/2023
"CC that the unit does not dry the clothes. Confirmed. Checked the outside vent, blocked with lint. Removed lint good airflow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Cleveland, OH 44104
Corina B
Job Details: 03/21/2023
"CC that there is a noise when its agitating. Confirmed. Found the cam and belt squealing. Replaced the cam and belt from t/s. Raised the drain hose to the sink. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Westlake, OH 44145
Marie V
Job Details: 03/21/2023
"Cc that the unit makes loud noises when spinning and it wont spin the clothes out. Found hub is stripped, try to remove agitator, is stuck, will need to cut it off, ordering parts.; ordrng 1 W11550891 (Agitator), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JB750SJ1SS
Near Westlake, OH 44145
Gabriel P
Job Details: 03/21/2023
"When press bake to preheat not voltage coming from control but terminal power getting proper voltage need control ordering ; ordrng 1 WB27X33125 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44104
Corina B
Job Details: 03/21/2023
"CC that the unit does not turn on. Confirmed. Found l2 -n touching each other, fried the cord. Replaced the cord and the terminal block had the wrong screw in it. Replaced the cord and a screw. Opt test ok; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Corina B
Job Details: 03/21/2023
"CC that the unit fills with a litter water then stops. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Found the basket leaning towards the right side. Leveled the washer. Started a normal cycle, filled and started washing. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Pepper Pike, OH 44124
David R
Job Details: 03/21/2023
"Cc unit not going through cycle. Found codes F7E4, F0E7. Spun unit, could hear something banging. Found broken slider. Replaced from t/s. Ran diagnostics and cleared codes. Good. Ran diagnostics test. Good. All components working. Ran a normal cycle, good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Olmsted Falls, OH 44138
Angel
Job Details: 03/21/2023
Replaced heater tested unit opt test good. Recommended customer to make sure they have maintenance come out and clean the vent out.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Parma, OH 44134
David R
Job Details: 03/21/2023
"Cc unit oven not working. Found ignitor ash white/broken. Replaced one from t/s. Tested, 350*. Unit heating and cycling. Good. Op Test Ok.; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB3
Near Painesville, OH 44077
Jason N
Job Details: 03/21/2023
Cc oven door glass needs replaced due to cosmetic defectReplaced front oven door glass using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL RANGE
Model MGT8720DS05
Near Cleveland Heights, OH 44118
Manny
Job Details: 03/21/2023
"Cc that handyman told him that the burner is rusted and wont work properly because of that, told him that rust its not a operation fault and therefore wont be covered under the warranty, spoke to BJ he confirmed rust part is not a functional fault, verified and burners are good just a bit of rust from the flame spreader, but no damage, set unit to 350 unit reaches temp with no issues unit works properly"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Painesville, OH 44077
Jason N
Job Details: 03/21/2023
"Cc unit not making ice Ran ice maker diagnostics, found code e2 for motor lost position. Unit will need ice maker replaced. Part is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11658802 (Icemaker)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Rocky River, OH 44116
Gabriel P
Job Details: 03/21/2023
Found water in pan so clean out ran auto no leak ran rinse only no leaks cannot duplicate advise to monitor
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near University Heights, OH 44118
Manny
Job Details: 03/21/2023
"Cc unit not dissolving and water not circulating, verified and found code F4e3 for Pump&motor not running, ran diagnostics cycle and unit fills but not pump activity, unit needs Pump&motor, customer will not proceed with the repair.; ordrng 1 W11665769 (Pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS02
Near Shaker Heights, OH 44122
Manny
Job Details: 03/21/2023
"Cc unit shuts off and on, by itself, verified and found code FCE6 for issue connecting to Wi-Fi, over reset on its own, unit needs UI.; ordrng 1 W11428581 (Console panel)"
We serviced a
GE WALL OVEN
Model ZET1PH1SS
Near Beachwood, OH 44122
Manny
Job Details: 03/21/2023
"Cc unit not working properly and displaying error message once it preheats, customer set temp to 325 oven preheat with no issue, customer set temp to 375 and unit reaches temp with no issue, unit working properly, advise customer to monitor the unit and if she sees the error message to take a pic or video of the message and send it to us. Opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HW1
Near Mentor, OH 44060
Jason N
Job Details: 03/21/2023
"Cc unit making grinding/squealing noise in spinChecked for excessive movement in basket, none found. Checked rotor mount bolt, checked good. Ran spin test, found that in a spin, tub bearing making an unusual scrapping/squealing noise. Unit will need tub assembly replaced to remedy bearing noise. Ordering shock absorbers well, as these seem to be weak in controlling tub movement. Tub assembly not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11378552 (Tub assembly) and 1 W11314361 (Rotor) and 1 W11314657 (Screw) and 4 W11545322 (Shock-absr)s"
We serviced a
FRIGIDAIRE RANGE
Model FPES3085KFB
Near Painesville, OH 44077
Jason N
Job Details: 03/21/2023
"Cc when turning on one burner on the left side, both left side burners turn onConfirmed! When operating either left side burner, both burners will power on. Unit is using a burner control board assembly, most likely a board trace or ribbon cable is shorted. Control assembly will need replaced. ; ordrng 1 318411401 (Control assembly)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 03/21/2023
Installed sump assembly OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Chardon, OH 44024
Dan H
Job Details: 03/21/2023
"Installed new fan motor, op test good , left hand drawer stop broke, ordering, customer can install ; ordrng 1 WPW10485096 (Drawer stop lh)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Kirtland, OH 44094
Brian M
Job Details: 03/21/2023
Cc unit not washing Found sump just humming Needs sump assembly ; ordrng 1 W11665769 (Pump) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
SAMSUNG DRYER
Model DVE45M5500ZA3
Near Cleveland Heights, OH 44118
Angel
Job Details: 03/21/2023
"Cc that unit is not heating. Checked power to unit and it was good. Took apart unit to get to heating element and found it was shorted also cut off switch was open as well will need the heating assembly replaced. Gave customer estimate and decided not to proceed with repair charged service call.; ordrng 1 DC93-00154A (Heating element assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Highland Heights, OH 44143
Angel
Job Details: 03/21/2023
"Took some pics of POP customer has and extended year from Costco they stated if office needs anymore info they can contact customer. Cc oven not turning on. Confirmed cc, tested amps draw at the outlet. Igniter was not coming on, ohms tested igniter found open. Changed out igniter, tested opt test good.; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lyndhurst, OH 44124
Angel
Job Details: 03/21/2023
"Customer states t,hey have warranty they purchased unit in May of 22 they were calling lowes and lowes will send them the email so they can send it to the office. Cc that unit is flashing the light and beeping. Confirmed cc, unit is flashing and beeping error code F8E4 float switch open. Checked drip pan and it had water in it dried it out tested unit and could not detect any leaks since I wasnt sure yet about the POP did not replace any parts and explained to customer once they send the POP to the office if they down the road have an issue again we can replace the seal as of now asked them to monitor and to make sure they email us the POP."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Chardon, OH 44024
Brian M
Job Details: 03/21/2023
"Customer still saying noise is there Called whirlpool to get insight Found customer to be using 16 hour fresh cycle, this turns on a fan to move air. This is the noise the customer is hearing"
We serviced a
SAMSUNG DRYER
Model DVE50R5200WA3
Near Huntsburg, OH 44046
Brian M
Job Details: 03/21/2023
Installed heater OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Cleveland, OH 44110
Corina B
Job Details: 03/21/2023
"CC that the clothes are coming out wet and a noise. Confirmed. Found the hub is worn. And the motor is hitting the gearcase. The motor is good. The washplate is seized to the gearcase. Called BJ about the motor rubbing on the gearcase used washers to lower the motor. Will need a new washplate and hub. Cust does not want to repair; ordrng 1 W10902814 (Washplate), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPB6
Near Kent, OH 44240
Joe O
Job Details: 03/21/2023
Installed foot pedal. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
Gabriel P
Job Details: 03/21/2023
"Found power of on icemaker and also reset it as well it cycle and fill ,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS6
Near Willowick, OH 44095
Corina B
Job Details: 03/21/2023
"CC that they smell something burning. Confirmed. Found the control and harness are burnt. Took picture. Will need a new control and harness. Cust does not want to repair ; ordrng 1 W11035586 (Control) and 1 W10871222 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lorain, OH 44053
Marie V
Job Details: 03/21/2023
"Cc that the unit is not washing. Confirmed. Motor getting 117V, but not running. Will need new pump motor. Office will contact once they have eta on the part. ; ordrng 1 W11613479 (Pump)"
We serviced a
JENN-AIR WALL OVEN
Model n/a
Near Lorain, OH 44053
Marie V
Job Details: 03/21/2023
"Replaced door lock, cust found it online. Tested oven. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland, OH 44108
Angel
Job Details: 03/21/2023
"Cc. Unit would not spin out all the way. Noticed unit off balance with legs not adjusted properly. Ran diagnostics had error code f0e5 off balance. Adjusted leveling feet, tipped unit up to examine motor, transmission, ect. Found oil coming out of transmission. Ordered transmission, cam, belt, shifter. Scheduled follow up on 3/24.; ordrng 1 W11454734 (Gesrcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator)"
We serviced a
GE REFRIGERATOR
Model GSS25QSWASS
Near North Royalton, OH 44133
David R
Job Details: 03/21/2023
"Cc unit dispense no water. Took off union under door to water line, dispensed water, water is coming from house and working but will not travel trough door. Door line is frozen, found broken/corroded door wires. Talked to Brian. Door is NLA Discontinued, no stock. Customer to pay SVC only."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Berea, OH 44017
David R
Job Details: 03/20/2023
"Found open thermal cutoff, replaced whole kit. Tested, good. Heating and cycling. Good. Op Test Ok. ; used 1 279816 (CUTOFF) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hiram, OH 44234
Brian M
Job Details: 03/20/2023
Cc unit not cycling Found drain clogged Clear clog Ran several fill and drains OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW6630HW1
Near Painesville, OH 44077
Joe O
Job Details: 03/20/2023
"Cc: not advancing through cycle, Error codesFound error codes f8e1(long fill). Ran manual valves. Found low cold water pressure. Good house pressure. Needs cold water valve; ordrng 1 W11316256 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model mgdb200vq1
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/20/2023
"Cc unit squealing Ran dryer op test, confirmed belt pulley squealing. Replaced belt idler pull using truck stock. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG WASHER
Model Mvwb835dw1
Near Chagrin Falls, OH 44023
Jason N
Job Details: 03/20/2023
"Cc unit displayed f6e2 and now wont power onAble to run diagnostics, found code f6e2 and f6e3 for ACU/UI communication faults. Unit will need console and main control replaced. Customer declined repair. Estimate only. ; ordrng 1 W10861510 (Console) and 1 W11024149 (Control)"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Strongsville, OH 44149
David R
Job Details: 03/20/2023
Ordering UI. ; ordrng 1 W11594167 (UI)
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Madison, OH 44057
Dan H
Job Details: 03/20/2023
"Customer complaint that unit is not shutting off, confirmed, timer motor is not running, unit needs new timer, customer does not want repair at this time; ordrng 1 WPW10436303 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Garrettsville, OH 44231
Brian M
Job Details: 03/20/2023
Cc unit not starting cycle Found capacitor not sending voltage Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
MAYTAG DRYER
Model MGD7230HW1
Near Rocky River, OH 44116
Angel
Job Details: 03/20/2023
"Replaced drum replaced two rear rollers. tested unit, opt test good."
We serviced a
ELECTROLUX DISHWASHER
Model FFCD2413US4A
Near Cleveland, OH 44135
Angel
Job Details: 03/20/2023
"Cc. Dishwasher not working. Confirmed cc, immediately noticed start button missing. Further examination indicated damage to the control board. gave customer an estimate on repair; ordrng 1 5304517657 (Panel) and 1 5304517207 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Kirtland, OH 44094
Joe O
Job Details: 03/20/2023
Installed cover. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Strongsville, OH 44149
David R
Job Details: 03/20/2023
"Old reservoir had kink. Replaced with new, tested, water pressure is good. Op Test Ok."
We serviced a
GE WASHER
Model WSXH208F1WW
Near Highland Heights, OH 44143
Corina B
Job Details: 03/20/2023
CC that the drum does not spin. Confirmed. Found the basket seized. Nothing between the tub and baskets. Will need a tub and basket. Parts are nla. ; ordrng 1 WH45X10005 (Front tub) and 1 WH08X10002 (Basket) and 1 WH45X10007 (Rear)
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055DRM00
Near South Euclid, OH 44121
Corina B
Job Details: 03/20/2023
Replaced the door. Door did damage to the freezer door. Advised cust to call warranty company since its cosmetic. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Moreland Hills, OH 44022
Jason N
Job Details: 03/20/2023
"Cc unit ff section not cooling, noisesFound ff evaporator iced up, evaporator fan blade hitting ice.Ran thermistor tests, 1,2 and 39. Test 39 RC thermistor reading 3, shorted. Unit will need ff harness replaced. ; ordrng 1 W11033168 (Harness)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Ashtabula, OH 44004
Dan H
Job Details: 03/20/2023
"Installed new seal kit, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Burton, OH 44021
Joe O
Job Details: 03/20/2023
Installed harness. Ran test cycle. Op test ok ;
We serviced a
SAMSUNG DRYER
Model DVD54R7600C/A3
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/20/2023
"Cc: not starting, lock light flashingFound child lock on. Shut off child lock. Tested. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTPQ4
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/20/2023
"Cc that unit is filling up by it self. Confirmed, found water valve not shutting all the way. Will need new. ; ordrng 1 WPW10158389 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW01
Near Parma, OH 44130
Marie V
Job Details: 03/20/2023
"Cc that the freezer is not cooling properly, confirmed, took temps fresh food at 45* and freezer at 29*. Found that unit is cooling and defrosting at the same time. Replaced control from T/S, programmed to 01 by code. Let unit run for a while and verify evaporator, stating to have full frost pattern, no heater on. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Kent, OH 44240
Brian M
Job Details: 03/20/2023
Cc unit not cooling Found unit not defrosting Following service pointer W11642483Recommend control and heater ; ordrng 1 W11573117 (Heater) and 1 W11546690 (Control)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Cleveland Heights, OH 44121
Manny
Job Details: 03/20/2023
"Cc unit not working verified and unit stuck in a cycle, verified and unit stuck in drain cycle, tried resetting the control no luck, tried running diagnostics and no luck, unit is lock and every time I tried getting into diagnostics all lights flashing then unit reset but stays locked and draining the whole time, took panel off and unit has some towels in it, removed and tried again and no luck check pressure hose to make sure it wasnt kinked and its not, checked control, good voltage coming in and constant voltage to drain pump, unit needs main control.; ordrng 1 W11626074 (Control)"
We serviced a
GE REFRIGERATOR
Model GFE28HSKESS
Near Lyndhurst, OH 44124
Manny
Job Details: 03/20/2023
"Replaced condenser fan, fan running. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Garfield Heights, OH 44125
Angel
Job Details: 03/20/2023
"Cc that seal on freezer door and refrigerator door coming of on corner. Confirmed cc, explained to customer that the seals are good and to avoid from seal coming off I added a little of food grade silicone on corners to keeps seal from coming off recommended them to keep doors closed for about 2 hours to let the adhesive dry opt test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near North Royalton, OH 44133
David R
Job Details: 03/20/2023
"Replaced motor, belt, cam, shield. Tested. Ran diagnostics and calibration. Good. All components working, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx735sdbm04
Near Berea, OH 44017
Gabriel P
Job Details: 03/20/2023
"Filter housing not realicing water to valve or filter ass.customer will fix ; ordrng 1 W11346622 (Filter housing) and 1 W11043011 (Light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Solon, OH 44139
Jason N
Job Details: 03/20/2023
"Cc unit not washing dishes Customer stated unit is not properly washing or rinsing dishes, causing film and rust on items. Ran diagnostics, found codes f8e4 for overflow and fAe2 for vent motor electrical problem. Ran cycle test in entirety, all functions passed. Hot water entering unit, unit drain out is good. Spray arms free and rotating, possible reduced spray pressure. Ordering pump/motor assembly. ; ordrng 1 W11416363 (Pump/motor)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44108
Corina B
Job Details: 03/20/2023
"CC that the unit will not turn on and there is a humming. Confirmed. Found the drain pump stuck in flood. Held the start button in for 10 seconds, Drain pump turned off. Found the drain hose about 10 off the ground. Raised the hose. Started a cycle, drain the water. Ran a drain and spin, Tested the drain pump. Drain pump does not turn on. Blew through the pressure hose, clear. Will need a new control. ; ordrng 1 W11116592 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGBP33SEH2SS
Near Lakewood, OH 44107
Corina B
Job Details: 03/20/2023
Replaced the ignitor. Heated oven to 350*. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ06
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 03/20/2023
Replace original light and unit working as design ; used 1 8206232a (40w light) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Brian M
Job Details: 03/20/2023
Installed lock OP Test Ok
We serviced a
WHIRLPOOL DBL WALL OVEN
Model WOD51EC7AS04
Near Warrensville Heights, OH 44128
Manny
Job Details: 03/20/2023
"Cc unit not heating properly, verified and found codes F1e0 for control issues, f1e1 for upper RTD not calibrated f1e2 for lower RTD not calibrated, f5e1 for door latch not operating. Ran bake test on both ovens and temps were off calibrated oven and re tested and good temps advised customer of the error codes and that unit possibly needs a main control but right now is working properly, advise her to keep an eye on the temps and if temperature seems off then we will need to replace the main control."
We serviced a
MAYTAG DRYER
Model MVWB835DW0
Near Cleveland, OH 44109
David R
Job Details: 03/20/2023
"Cc unit not working or not heating. Found no voltage to outlet. 20 amp fuse is shorted. Customer went to store to grab more. I checked sensors and heater, good. Customer came back and replaced house fuse. Tested, good. Heating and cycling. Outdoor vent is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma, OH 44129
Corina B
Job Details: 03/20/2023
Replaced the control. Brought core back for return. Ran a calibration. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Rock Creek, OH 44084
Dan H
Job Details: 03/20/2023
"Installed new lid lock, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Cleveland, OH 44135
Marie V
Job Details: 03/20/2023
Cc that the door switch broke off when opened door. Confirmed. Ordering door switch; ordrng 1 W11123941 (Door switch)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 03/20/2023
Found weak ignitor giving estimate customer will fix ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 03/20/2023
"Cc: not starting, unit heating Customer had door and back panel off upon arrival. Found thermal fuse blown. Found element shorted to ground. Needs element and thermal fuseCustomer to install parts. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8969SDM0
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/20/2023
Ran diagnostic no errors unit working as design set rinse setting lower and advise customer to not clean dishes with dawn soup or any other kind before putting on dishwasher cause it will cause suds
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Solon, OH 44139
Brian M
Job Details: 03/20/2023
Cc left front burner not turning on Found harness smashed into frame causing line break Fixed harness OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Avon, OH 44011
David R
Job Details: 03/20/2023
"Cc unit agitator is off, splines are broken. Ordering agitator.; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS6
Near Shaker Heights, OH 44120
Angel
Job Details: 03/20/2023
"Cc that unit will not power on. Confirmed cc, tried starting unit and nothing comes on. Checked power to unit at junction box 120v present. Took front panel off and tested voltage at thermal fuse at control board. Found 120v when no voltage should present. Jump wires to verify unit would turn on, unit did turn on. Ordered thermal fuse, return visit scheduled for 3/24.; ordrng 1 8193762 (Fuse kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model MGT8885XS01
Near Shaker Heights, OH 44120
Angel
Job Details: 03/20/2023
"Cc. Over would not unlock. Confirmed cc, lock was engaged and would not disengage. Removed upper over door, to gain access to locking mechanism on lower door. Was able to force an unlock. Gave customer estimate on repair, customer said they would call office if they chose to move forward with repairs.; ordrng 1 WPW10471348 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 03/20/2023
"Broil element popped in lower elementsCustomer used fire extinguisher to put out fire in oven and water Needs element and cover, and cleaned up Customer not satisfied with response and does not feel safe with unit after repair will be made.. Safety department; ordrng 1 W10804429 (elmnt-brol) and 1 W11290999 (shield-ht)"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Chardon, OH 44024
Dan H
Job Details: 03/20/2023
"Customer complaint of rattling noise, confirmed, found blower wheel cracked , installed new blower wheel, op test good"
We serviced a
GE DRYER
Model GTD84ECSN1WS
Near Kirtland, OH 44094
Dan H
Job Details: 03/20/2023
"Customer complaint of thumping noise, confirmed, found slides worn out, unit needs new top bearing ; ordrng 1 WE03X23875 (Top bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/20/2023
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 56 grams of R-600 unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS20
Near Avon, OH 44011
David R
Job Details: 03/20/2023
"Replaced main control, corrected placement of cooling fan. Tested in diagnostics, good. Ran bake at 350. Heating and cycling. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Eastlake, OH 44095
Dan H
Job Details: 03/20/2023
"Customer complaint that unit is not starting, ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle for heavy agitate, motor started, then unit shut down, installed new control, op test good"
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HBS00
Near Painesville, OH 44077
Dan H
Job Details: 03/20/2023
"Installed new pump/sensor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44102
Angel
Job Details: 03/20/2023
Replaced main board tested unit opt test good
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Oberlin, OH 44074
David R
Job Details: 03/20/2023
"Replaced UI, ran diagnostics and factory reset test. Good. All components working. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MGD5430MW1
Near Cleveland, OH 44111
Angel
Job Details: 03/20/2023
"Cc that unit is brand new and wont start. Asked him to try to start it to see how he did it and noticed he wasnt doing it correctly, so I showed him how to do it unit working as designed customer was not aware on how to properly turn it on opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Shaker Heights, OH 44120
Jason N
Job Details: 03/20/2023
"Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen, no leaks. Pulled vacuum on system to 29 in/hg. Recharged system with 68g. Of r600a. Good heat on discharge line, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperature before restocking. Op test good."
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Euclid, OH 44117
Joe O
Job Details: 03/20/2023
Cc: long fillFound low water pressure from valves. Replaced valves. Ran quick test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44105
Manny
Job Details: 03/20/2023
"2nd compressor is damaged as well, came inside another box and sideways, took out of the box, and compressor box is sealed but damaged, opened box and suction line kinked against the compressor and the process line is coming out of the box and missing the rubber plug, reordering compressor. ordrng 1 W11580057 (Compressor kit)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Corina B
Job Details: 03/20/2023
Replaced the drain pump. Tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Rocky River, OH 44116
Marie V
Job Details: 03/20/2023
Replaced filter head. Ice marker cycled. No leaks. Tested dispenser no leaks. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW9250WW00
Near North Royalton, OH 44133
Gabriel P
Job Details: 03/20/2023
"Need bellow it is ripped ordering ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"