We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44123
Jason N
Job Details: 05/25/2021
"Cc unit not agitating. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit not shifting. Found shifter arm slipped out of splutch yoke. Per service pointer W11531483, replaced shifter actuator using truck stock. Reran auto test, all functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP350PAAB6
Near Painesville, OH 44077
Jeff M
Job Details: 05/25/2021
Installed the new part op tested good. Drain pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2021
"Cc: chemical taste/smellFound slight chemical smell in unit. Advised customer nothing in the appliance would give off an odor. Temps checked good. Found some food in plastic wrap, advised foods not properly sealed can give off an odor. Could not locate actual cause of smell. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Rome, OH 44085
Jeff M
Job Details: 05/25/2021
Installed the new part op tested good. Water valve and harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Rock Creek, OH 44084
Jeff M
Job Details: 05/25/2021
Customer states the unit was making a rattling sound she does not have the water hooked up in the icemaker was in the on position. I originally put the machine in a service test cycle the dampener assembly is very quiet and the fans are quiet most likely just the icemaker
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Euclid, OH 44123
Jason N
Job Details: 05/25/2021
"Cc unit hood light not working.Confirmed hood light not working, found bulb is open. Replaced bulb using customer supplied pre Id part. Light operation test good."
We serviced a
WHIRLPOOL WASHER
Model LA7800XMW0
Near Elyria, OH 44035
Marie V
Job Details: 05/24/2021
"Cc that the unit is not agitating with heavy loads. Confirmed, unit will need gearcase and basket drive, unit has lots of oil leak underneath, parts are discontinued, it cant be fixed.; ordrng 1 359699 (Basket drive) and 1 358483 (Gearcase)"
We serviced a
FRIGIDAIRE MICROWAVE
Model FGMV176NTDB
Near Painesville, OH 44077
Brian M
Job Details: 05/24/2021
"Cc unit sparking every time its plugged in or turned on Found unit to have a short in the interlock switches Needs fuse and switches ; ordrng 1 5304509459 (Switch) and 2 5304509460 (Switch)s and 1 5304509451 (Fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE WALL OVEN GAS
Model FEF336ECE
Near Willoughby, OH 44094
Jason N
Job Details: 05/24/2021
"Cc unit element sparked, now unit not heating properlyFound bake element physically popped. Unit needs bake element. ; ordrng 1 316075103 (Bake element)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/24/2021
Installed the new part op tested good. Main control
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willowick, OH 44095
Dan H
Job Details: 05/24/2021
"Installed new motor, op test good customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Willoughby, OH 44094
Dan H
Job Details: 05/24/2021
"Customer complaint that unit is not spinning or washing clothes, ran diagnostics found f7e6(motor fault) error code, ran manual test cycle for high speed spin and heavy agitate , unit spins, when unit agitates the whole basket is moving, shifter is not moving, unit needs new shifter ; used 1 W10913953 (Shifter) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, OH 44094
Dan H
Job Details: 05/24/2021
"Installed new door, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/24/2021
"Cc that the unit is loud and that it shakes and has some error codes. Ran diag found error code of F0E4 spin limited by water temperature. Theres a load of clothes on washer. Set unit to spin, normal noise. Check ohms on valves from tech sheet, from j16, pin 1-6 1.032 ohms, pin 1-7 1.014 ohms , pin 1-5 1.043 ohms and from 1-2 1.022 ohms. Valves are in range, replaced main control by tech sheet. ordrng 1 W11419171 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Parma, OH 44134
Gabriel P
Job Details: 05/24/2021
Replace gasket and rubber legs.opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Parma, OH 44134
Gabriel P
Job Details: 05/24/2021
"customer complaints that every day about 3 to 4 one cube ice will fall,Found that lever was not press all the way and it jam ice when it was coming out"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/24/2021
Installed the new part op tested good. Ice maker
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, OH 44003
Jeff M
Job Details: 05/24/2021
Installed the new part op tested good. Clutch and slide
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Roaming Shores, OH 44085
Joe O
Job Details: 05/24/2021
"Cc: not heatingFound unit pulling 12.0 amps. Spoke with BJ, Unit still pulling over 3 amps. High side issue, BJ stated to replace all high side parts. Needs capacitor, transformer, and magnetron. BJ stated not to charge Labor and stated we have an auth for parts. Transformer and capacitor out of stock office to reschedule; ordrng 1 W11446747 (Transformer) and 1 W10850446 (capactr-mg) and 1 W10754299 (magnetron)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW0
Near Windsor, OH 44099
Joe O
Job Details: 05/24/2021
Cc: door not opening completely.Found friction pads broke. Replaced friction pads. Op test ok; used 2 8268961 () from stock
We serviced a
MAYTAG OTR MICROWAVE
Model MMV4206FZ3
Near Parma, OH 44134
Gabriel P
Job Details: 05/24/2021
"Found 120 voltage going to socket but when there is a bulb in there voltage drop to .15 need control Customer will not repair ; ordrng 1 W11034219 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Euclid, OH 44123
Jason N
Job Details: 05/24/2021
"Cc unit not turning on. Check power into unit. Found L1 to L2 reading 70v. L1 to N reading 50v. Checked breaker, turned off and back on. Power checks in good. Ran dryer op test, unit tumbling and heating. Started and stopped unit several times to ensure proper power in. Unit stopped working again, found same power issue. Breaker is not tripped. Advised customer to contact electrician to inspect breaker/outlet."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WOC54EC7AS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/24/2021
"Cc unit says feature not available Found internal error f1e0 Tech sheet says to replace main control ; ordrng 1 WPW10632435 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Lakewood, OH 44107
Corina B
Job Details: 05/24/2021
3-5 less then 1 ohm 4-5 open 3-4 open benched pressed the motor 4-5called t/l Joel. To have the Cust call customer relation due to having bad motors. Will need a new motor. Do not order until we hear from the customer ; ordrng 1 279787 (Motor)
We serviced a
MAYTAG WASHER
Model MVW7232HW
Near Cleveland, OH 44111
Corina B
Job Details: 05/24/2021
"Cust showed pop, sent pic. CC that the unit is not working right, does not fill with water on a quick wash. Ran diag F0e3 Overload. Ran a calibration found the basket not leveled. Leveled the unit. Started a drain and spin. Showed Cust the owners manual. Advised cust to use 6-8 bath towels and 1-2 tablespoons of he detergent. The impeller cap is missing. Cust can install. Optest ok. ; ordrng 1 W11050804 (Cap)"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WFE540H0AS0
Near Elyria, OH 44035
Marie V
Job Details: 05/24/2021
"Cc that the right front burner will stay on high all the time it will not cook properly it will burn things up. this moment unit is working as designed , burner is turning on and off on its own. Set on low on med and high; ordrng 1 WPW10434452 (Infinite switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Willoughby Hills, OH 44094
Dan H
Job Details: 05/24/2021
"Customer complaint that normal and wrinkle cycle are not working and of burning smell and timing if off, ran diagnostics found f2e1(stuck key) error code, user interface passed key test, started normal dry cycle, unit started and heated, started wrinkle control cycle, unit started and heated, no burning smell noticed, unit is operating as designed , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Wickliffe, OH 44092
Jason N
Job Details: 05/24/2021
"Cc unit had a part sitting in tub when delivered.Part in question was a suspension ball bushing. Inspected unit, found all suspension parts are intact. Customer has been using unit. The part was evidently a rogue extra part that made it into the unit. Unit is working as designed."
We serviced a
AMANA DRYER
Model NED5800HW1
Near Elyria, OH 44035
Marie V
Job Details: 05/24/2021
"Cc that the unit does not always start when you press start button. Tested UI, pass. Advice cust that if her fingers are wet or have moisture the UI will not read and it will not do anything, to make sure that they are dry and that if her hands are also cold it will happen again. Just to gently press on start button and wait the count down on dryer and it will start with no problem. Check vent outside it was clear. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8600AWS
Near Cleveland, OH 44143
Jason N
Job Details: 05/24/2021
"Cc unit not draining all the way and leaking.Found unit float switch gummed up, will not move freely. Cleaned up float switch, good operation now. Ran wash then drain, unit draining slowly, will not drain completely, checked filters and drain port, all clear. Ordering drain pump. ; ordrng 1 WP6-917641 (Drain pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 05/24/2021
"Cc unit leakingCustomer stated its leaking, so the previous repair was not successful or we didnt hook something up right. Found small amount of water under unit, rotor is dry, not leaking from tub seal. Previous bearing and tub seal replacement checks good. Leak is from another source. Ran auto test and then started a wash cycle, found leaking from tub ring. Unit needs tub ring. Customer not repairing at this time. ; ordrng 1 WPW10550152 (Tub ring)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LGID2475QF3A
Near Geneva, OH 44041
Jeff M
Job Details: 05/24/2021
The motor relay on the main controller sticking needs a new main control estimate only; ordrng 1 117492610 (Control) and 1 S
We serviced a
WHIRLPOOL COOKTOP ELE
Model KICU569XBL00
Near Cleveland, OH 44102
Corina B
Job Details: 05/24/2021
Cust does not have part # W10857233. Called office was delivered on 5/15 @ 1:05pm. Will need to re order. ; ordrng 1 W10857233 (Module)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model MRT18BSCW6
Near Painesville, OH 44077
Dan H
Job Details: 05/24/2021
"Customer complaint that unit is not cooling, freezer section temperature at 51 degrees, fresh food section temperature at 57 degrees, partial frost pattern on evaporator, system has a leak , unit needs new evaporator , customer does not want repair ; ordrng 1 5304400812 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Walton Hills, OH 44146
Dan H
Job Details: 05/24/2021
"Installed new gas tubing, op test good"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Middlefield, OH 44062
Joe O
Job Details: 05/24/2021
"Cc: loud noiseRan test cycle. Found metal on metal rubbing noise, coming from rear of drum. Need bearing kit, and rear bearing assembly; ordrng 1 WE3M33 (shaft & bracket ass') and 1 WE03X25314 (bearing top asm) and 1 WE09X20441 (drum felt seal)"
We serviced a
ROPER DRYER
Model RES7646KQ2
Near Cleveland, OH 44130
Gabriel P
Job Details: 05/24/2021
"Found open fuse replaced from t/s ,opt test ok also clean lint inside dryer,opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG RANGE
Model CWG3100AAB25
Near Amherst, OH 44001
Marie V
Job Details: 05/24/2021
"Cc that the oven is not turning on. Confirmed, found weak igniter . Replaced from T/S. Preheated unit to 350*. Op test ok. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 05/24/2021
Customer complaints that she smell gas in the beginning when baking explain her that she will smell it a little in the beginning till ignitor will spark and also oven lighting normal at this moment
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Solon, OH 44139
Jason N
Job Details: 05/24/2021
"Installed ice maker, power cycled unit. Ran ice maker test 120. Ice maker test harvest passed. Advised customer to allow several days for unit to produce full bin of ice."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Moreland Hills, OH 44022
Jason N
Job Details: 05/24/2021
"Cc unit leaking Customer stated the water valve in the back had started to leak. They crimped the copper line and cut off the filter feed line to stop it from leaking. They do not have a unit shutoff, just the main water valve in house. Advised customer to have a plumber install a shut off for the unit for them. Unit needs inlet valve and filter tube. Customer then stated some of his lights do not work. Confirmed side ff leds and freezer led are out. Checked for bad led module. Found freezer light module bad, unit need led module as well. ; ordrng 1 W10865826 (Inlet valve) and 1 W11209890 (Water tube) and 1 W10695459 (Led module)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Maple Heights, OH 44137
Jason N
Job Details: 05/24/2021
Cc unit needs oven door glass and caps.Customer stated he does not know where oven door glass is. Looked around building. Will need to reorder door glass. No stock at Marcone. Office to contact customer. ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near North Olmsted, OH 44070
Gabriel P
Job Details: 05/24/2021
Customer complaints of a rattling sound since I arrive no rattling sound hearing but show customer normal noises on user care guide and rattling is one of them waited few minutes more to see if noise come out and it did heard condenser vibrating underneath put foam underneath to support it from vibrating
We serviced a
KENMORE DRYER
Model 11085091400
Near Perry, OH 44081
Jeff M
Job Details: 05/24/2021
the unit is making a rattling sound squeaking I found at the rollers in the rear have failed. Needs replaced ; ordrng 1 4392067 (Kit) and 1 S
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Fairview Park, OH 44126
Gabriel P
Job Details: 05/24/2021
"Replace door also had to steam seal on door,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Chagrin Falls, OH 44022
Dan H
Job Details: 05/24/2021
"Cleared evaporator drain tube, installed heat probe, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Painesville, OH 44077
Jeff M
Job Details: 05/24/2021
Installed the new part op tested good. Main control
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY04
Near Chardon, OH 44024
Joe O
Job Details: 05/24/2021
"Customer installed ui board. Found control not communicating with ui. Needs control. ; ordrng 1 WPW10312695 (electronic control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB850WQ0
Near Perry, OH 44081
Joe O
Job Details: 05/24/2021
Installed dryer repair kit. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/24/2021
When arrive customer said since we left its been making ice he doesnt know what we did I told him we reboot computer and try to cycle ice maker but it would still do anything but now its been working ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Painesville, OH 44077
Jeff M
Job Details: 05/24/2021
Unit is not cooling theres no frost pattern on the evaporator the compressor is running theres no heat transfer needs a compressor and evaporator est only ; ordrng 1 W11492867 (Evap) and 1 8201675 (Compressor) and 1 S (S)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near North Olmsted, OH 44070
Marie V
Job Details: 05/24/2021
"Cc that the unit is making a noise. Confirmed, whe press cancel to drain water unit started making a noise like something was stuck in the drain pump, confirmed. Found a piece of plastic from bottom rack wheels. Removed, also verify drain hose is installed properly. showed cust, put everything back together and tested unit and ran diag. Got error code of 5-1 door stuck open, when running cycle diverter was clicking, but it was working good, took temps found 175* when test cycle was done. Started new cycle. Op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, OH 44145
Marie V
Job Details: 05/24/2021
"When took unit apart found that the pulley was a different part, will bring old part with me for return and we have to order new part, als the new part is cheaper . Dryer kit was 43.83 new part that we need is 25.73. We will have to return 20.10. ; ordrng 1 8547174V (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Westlake, OH 44145
Marie V
Job Details: 05/24/2021
"Replaced freezer door. Showed cust, advice to let the freezer door close at least 1 hour to let gasket seal properly, added petroleum jelly on. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD275PRS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/24/2021
"Cc unit coding f2e6, sometime display goes blank and will not respond. Found unit coding f2e6 for cancel key drive line open, when arrived, able to cancel. Code did not return after 60 seconds, as techsheet specifies, keypad checks good and control would need to be replaced. Control (8303883 )is NLA for this unit. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Willoughby, OH 44094
Jeff M
Job Details: 05/24/2021
The lid is cracked. The leaking the customer mention of the condensation that builds up on the lid nothing I can do about that but we can replace the lid; ordrng 1 W11259006 (Lid)
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Mentor, OH 44060
Jeff M
Job Details: 05/24/2021
"Installed the new part op tested good. Valves, Dispenser"
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model LTE5243DQ6
Near Bentleyville, OH 44022
Brian M
Job Details: 05/24/2021
Installed suspension OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS00
Near Garfield Heights, OH 44128
Brian M
Job Details: 05/24/2021
Complaint unit wont ignite Found unit need bled Bled burners all are working properly
We serviced a
MAYTAG WASHER
Model MVWB835DC2
Near Solon, OH 44139
Brian M
Job Details: 05/24/2021
Cc unit wont turn on Could not get unit to power on no indicator light on Will need UI and control ; ordrng 1 W11112658 (cntrl-elec) and 1 W11120178 (console)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lakewood, OH 44107
Corina B
Job Details: 05/24/2021
"Replaced the shifter. Optest ng. Drain pump still humming. Checked the wires from the control to the drain pump, shift and motor, good. Found the pressure hose kinked. Unkinked the hose. Ran a calibration. Optest ok."
We serviced a
N/A N/A
Model n/a
Near Solon, OH 44139
Brian M
Job Details: 05/24/2021
No model or serial number to be found on unit Customer stated that the warranty company should have all of that info But just looking at unit It will need upper and lower door hinges Both inner door skins and screws to hold that together Will need 2 oven bulbs or assemblys ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Rocky River, OH 44116
Corina B
Job Details: 05/24/2021
"CC that the unit sometimes works and does not. Ran diag F34 UNLOAD INDICATION f20 NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED. Tested the pressure hose clear. Wires are good. Turned unit on several times, working as designed. Cust did have a video of washer not starting. Will need a main control and pressure hose switch. Control is nla. ; ordrng 1 WPW10249845 (Pressure hose) and 1 W10251767 (Control)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44109
Corina B
Job Details: 05/24/2021
Rather ui and main control and ui. Brought back the cores for return. Ran a calibration. Optest ok.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Broadview Heights, OH 44147
Corina B
Job Details: 05/24/2021
"Replaced the control, ui and harness. Brought the cores back for return. Started the dryer. Optest ok."
We serviced a
FRIGIDAIRE FREEZER
Model LGHB2869TF3
Near Ravenna, OH 44266
Brian M
Job Details: 05/24/2021
Cc unit not making enough ice Found bin to have ice in it and at Arrival unit was cycling on its own pushed out cubes and filled Advised to drop freezer temp to help with ice production OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Bedford Heights, OH 44146
Corina B
Job Details: 05/24/2021
"CC that the unit is not powering on. Checked the outlet, 0 volts. Found the breaker was tripped. Turned on dryer pulling 23.3 amps, when running. Advised cust if the breaker trips again the breaker could be getting weak. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS01
Near Windham, OH 44288
Brian M
Job Details: 05/24/2021
Customer showed pop took pic Cc unit seems to be running hotter Found unit to be running about 10 degrees hotter Calibrated OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mayfield Heights, OH 44124
Dan H
Job Details: 05/24/2021
"Customer complaint that unit is not cooling, freezer section temperature at-10 degrees, fresh food section temperature at 65 degrees, found evaporator not completely defrosting, unit needs new defrost thermistor , installed new thermistor, op test good ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kirtland, OH 44094
Dan H
Job Details: 05/24/2021
Customer said they canceled appointment on Friday
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS
Near University Heights, OH 44118
Jason N
Job Details: 05/24/2021
"Cc unit frosting in freezer and compressor might be loudCustomer stated there was frost building in freezer which has since corrected itself, and compressor is loud when it first starts up then quiets down. Check freezer door gaskets and door close op. Both checked good, advised customer door may have been cracked open to let warm air in. Ran compressor test, no abnormal sounds heard from compressor. Unit is working as designed."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Cleveland, OH 44120
Corina B
Job Details: 05/24/2021
"CC that the door does not shut. Found the left hand corner not hitting the frame, steamed out the gasket."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, OH 44080
Brian M
Job Details: 05/24/2021
"Cc unit not making ice Found several icemaker errors Icemaker not rotating Found valve also not opening Needs icemaker and valve ; ordrng 1 WPW10341329 (water valve assy) and 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Parkman, OH 44080
Brian M
Job Details: 05/24/2021
"Cc unit not washing Found sump just grinding Needs sump assembly ; ordrng 1 WPW10671941 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Avon, OH 44011
Marie V
Job Details: 05/24/2021
Replaced dispenser and ran drain and spin with rinse. Op test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS01
Near Mayfield, OH 44143
Dan H
Job Details: 05/21/2021
"Power wire unit is connected to is too short, unable to remove oven, customer said they will remove it, rescheduled customer ; schdld next appmnt for 6/2 WED !"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS00
Near Highland Heights, OH 44143
Dan H
Job Details: 05/21/2021
"Customer complaint that display goes blank sometimes during use, per service pointer unit needs new fan motor and control kit, part is out of stock so not scheduling return appointment ; ordrng 1 W10550511 (Fan kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2730WS02
Near North Royalton, OH 44133
Dan H
Job Details: 05/21/2021
"Customer complaint of vibration noise , lower fan is making noise, unit needs new lower fan, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10273666 (Lower fan)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Elyria, OH 44035
Marie V
Job Details: 05/21/2021
"Replaced, cam , shifter, actuator, hub, gearcase and belt. Ran calibration and auto test op test ok."
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW2
Near Perry, OH 44081
Jeff M
Job Details: 05/21/2021
The bearings in the tub are failing the unit is about 17 years old customer will just buy a new one
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Diamond, OH 44412
Brian M
Job Details: 05/21/2021
"Cc of noise and unit not spinning Suspect tub hub but could not get washplate off, washplate damaged Can not verify if gearcase spline is stripped Will need gearcase tub hub clutch and washplate ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley)"
We serviced a
WHIRLPOOL RANGE
Model WOCA7EC0HZ03
Near Cleveland, OH 44113
Corina B
Job Details: 05/21/2021
Replaced the ui. Brought core back for return. Optest ok.
We serviced a
MAYTAG RANGE
Model MER8674AW
Near Cleveland, OH 44102
Corina B
Job Details: 05/21/2021
Replaced the bake element. Heated oven to 350*. Optest ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Westlake, OH 44145
Gabriel P
Job Details: 05/21/2021
"Replace dryer kit,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Madison, OH 44057
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44105
Corina B
Job Details: 05/21/2021
Replaced the control. Brought core back for return. Started a cycle. Waterlines are dripping. Optest ok.
We serviced a
FRIGIDAIRE RANGE
Model FGES3065KFG
Near Westlake, OH 44145
Gabriel P
Job Details: 05/21/2021
Found unit not getting proper voltage customer will need and electrician
We serviced a
GE REFRIGERATOR
Model GYE22KMHCE
Near Mentor, OH 44060
Jeff M
Job Details: 05/21/2021
The drain was plugged in the rear I cleared the drain op tested good
We serviced a
WHIRLPOOL RANGE
Model RF385PXPW1
Near Broadview Heights, OH 44147
Corina B
Job Details: 05/21/2021
"CC that the right side burner get to hot and do not work. Will need new switches. ; ordrng 2 W10900107 (Switch)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Grafton, OH 44044
Marie V
Job Details: 05/21/2021
"Cc that the unit is not cooling and they had a sealed system repair before by Stewards appliance. Took temp found 50* on both sections. Try to find a leak I couldnt because unit does not have UV filter drier , check evaporator no frost patter on it. Unit will need sealed system . Unit will need evaporator and filter drier. ; ordrng 1 WPW10143759 (Drier) and 1 WPW10321158 (Evaporator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Ravenna, OH 44266
Brian M
Job Details: 05/21/2021
Defrosted ff evap Installed thermistor and main power supply control board OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Fairview Park, OH 44126
Corina B
Job Details: 05/21/2021
CC that the unit makes a lot of noise in a spin cycle. Found the splines are broken. Will need a new tub. Office will need to reschedule ; ordrng 1 W10901175 (Tub outer)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Strongsville, OH 44149
Marie V
Job Details: 05/21/2021
"Cc that the unit is making a noise when it starts and during cycle. confirmed, noise is coming from diverter, unit will need pump assembly. ; ordrng 1 W11178672 (Pump assembly)"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Aurora, OH 44202
Brian M
Job Details: 05/21/2021
Cc unit not starting Unit started just fine Could not duplicate a issue
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
MAYTAG REFRIGERATOR
Model KRFC302ESS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/21/2021
Wrong unit entered wrong parts ordered Fix model # and serial # unit is under warranty Needs gaskets and mullion Also has low water flow Would like a valve just in case ; ordrng 2 W10830046 (gasket-fip)s and 1 W11177238 (rail-mulln) and 1 WPW10420083 (valve)
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
Dan H
Job Details: 05/21/2021
"Customer complaint that screw keep backing out of foot petal, unit needs new petal and screws; ordrng 1 882657 (Petal) and 2 WP780263 (Screw)s"
We serviced a
GE DISHWASHER
Model GDT655SSJSS
Near Avon, OH 44011
Gabriel P
Job Details: 05/21/2021
"Found communication error from control to user giving estimate customer will not fix ; ordrng 1 WD21X24901 (Control) and 1 WD21X23462 (User), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Chardon, OH 44024
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.