Service History 187 - Fred's Appliance

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Geneva, OH 44041

Joe O

Job Details: 03/18/2022

Cc: not heatingFound igniter pulling 0 amps. Igniter receiving proper power. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Willowick, OH 44095

Joe O

Job Details: 03/18/2022

"Cc: no hot waterFound error code f0e4(spin limited by water temp) f3e2(inlet water temperature fault). Customers information from warranty company was incorrect. Spoke with BJ, stated Customer needs to contact warranty company to get correct dispatch"

We serviced a

KENMORE RANGE

Model 62946799890

Near Madison, OH 44057

Dan H

Job Details: 03/18/2022

"Customer complaint that oven element is broken, confirmed, element is receiving 240vac, unit needs new element, called landlord, no answer; ordrng 1 WP74010750 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Cleveland, OH 44109

Corina B

Job Details: 03/18/2022

Called Ron from whirlpool. Found the frame damaged. Called t/l Anthony unit is non repairable. Cust is going to call customer service

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Oberlin, OH 44074

David R

Job Details: 03/18/2022

Replaced water valve per techline request. Customer to monitor unit.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Sheffield, OH 44054

Gabriel P

Job Details: 03/18/2022

Found motor humming when press start but when turning basket it start tumbling ordering motor and blower ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower)

We serviced a

MAYTAG WASHER

Model MVW6230HC1

Near Painesville, OH 44077

Jason N

Job Details: 03/18/2022

"Cc unit not cycling properlyCustomer stated unit is not correctly filling with water, fills at intervals, and display is not showing whats actually happening in cycle. Ran diagnostics, no codes stored. Ran auto test cycle. All functions passed. Had customer start normal cycle with clothing load. Advised her on the different steps the unit takes during the cycle. Found no issues with unit at this time. Unit is working as designed. Called WP techline, Adrian, based on information provided, documented that unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Mentor, OH 44060

Jason N

Job Details: 03/18/2022

"Cc unit freezing food in ff section Customer stated unit if freezing multiple products in the ff section. Checked evaporator frost pattern in freezer. Found coils bare, small amount of frost on capillary tube. Unit has refrigerant leak, will need sealed system repair, evaporator and compressor w/recharge. Quoted customer expense for repair, they declined repair."

We serviced a

WHIRLPOOL DRYER

Model WED7120HW1

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 03/18/2022

"Cc unit not working Ran dryer op test, unit will not tumble, motor buzzes for a few seconds then stops. Able to rotate drum by hand, blower wheel free spinning, no obstructions. Checked power in to motor from control relay, good at 122v. Unit needs drive motor. ; ordrng 1 W11549461 (Drive motor)"

We serviced a

KENMORE WASHER

Model 11023102310

Near Montville, OH 44064

Brian M

Job Details: 03/18/2022

Installed clutch Ran test cycle and calibration OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS22QAAL10

Near Chardon, OH 44024

Brian M

Job Details: 03/18/2022

"Cc unit not making ice Found Icemaker not calling for water ; ordrng 1 4317943 (icemaker only), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Westlake, OH 44145

Angel

Job Details: 03/18/2022

Arrived at home and compressor was still not received only drier filter. Spoke with Jess and said to reschedule for Monday.; schdld next appmnt for 3/21 MON AM

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW1

Near Elyria, OH 44035

Angel

Job Details: 03/18/2022

Cc that strike broke. Confirmed strike was broken replaced with new one. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204EPA4

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/18/2022

"Replace gasket but didnt found anything wrong with hinges they are not broken or wear explain customer on how to better pull rack,opt test ok"

We serviced a

JENN-AIR RANGE

Model JDS9860BDW

Near Painesville, OH 44077

Dan H

Job Details: 03/18/2022

"Customer complaint that oven temperature is off, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 230 degrees, unit needs new control ; ordrng 1 WP8507P232-60 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS02

Near Wellington, OH 44090

David R

Job Details: 03/18/2022

Techline said there is some sort of air restriction causing unit not to cool properly in FF and having it not make ice. Went over list of parts that were replaced. Techline suggest additional seal on icebox. Testing and replaced FF thermistor and possibly main control as well. Ordering seal, thermistor and main control. Setting as 2 count. ; ordrng 1 W10673884 (Seal) and 1 W11380560 (Main control) and 1 W10633627 (Evap fan motor) and 1 W10846539 (Fan) and 1 WPW10764668 (Icemaker) and 1 WPW10453401 (Power supply) and 1 WPW10277799 (Thermistor with harness) and 1 W11032800 (FZ harness)"

We serviced a

GE RANGE

Model JB625DK1BB

Near Beachwood, OH 44122

Manny

Job Details: 03/18/2022

"Replaced element, opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Wickliffe, OH 44092

Dan H

Job Details: 03/18/2022

"Customer complaint of humming noise for hours after cycle is completed, ran diagnostics no error codes found, started normal wash cycle, canceled unit drained out, vent fan is not shutting off, unit needs new control; ordrng 1 W11410063 (Cntrl)"

We serviced a

JENN-AIR WALL OVEN

Model JMW9527DAS

Near Brooklyn, OH 44144

Corina B

Job Details: 03/18/2022

"CC that the oven is taking long to heat. Heated oven to 350*. Bake element is turning on. Waited 20 minutes, correct temp. Could have a relay sticking. Will need a new control and sensor. ; ordrng 1 WP74009716 (Control) and 1 WP74008369 (Temp sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model PYE2300AYW.

Near Cleveland, OH 44102

Corina B

Job Details: 03/18/2022

Replaced the thermal fuses. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Parma, OH 44130

Marie V

Job Details: 03/18/2022

"Cc that the clothes comes out all wrinkled and that thinks that the hoses are backwards the clothes are warm by the end of cycle and theres water in the UI. Ran diag found error code F0E4 spin limited by water temp. Hot and cold were reversed. Corrected issue. Explain cust that rinsing with hot water causes the clothes to wrinkles, fade and shrink. Started a load, Rebooted unit. Op test ok."

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Mentor-on-the-Lake, OH 44060

Jason N

Job Details: 03/18/2022

"Installed updated lid lock assembly. Ran spin and rain test, lid locked and cycled properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Highland Heights, OH 44143

Joe O

Job Details: 03/18/2022

Cc: not workingFound error codes f5e1(lid switch fault). Ran auto test. Found hot water shut off to unit. All functions are working. Ran calibration. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ1

Near Parma, OH 44134

Corina B

Job Details: 03/18/2022

CC that there is not enough water pressure coming out of the spray arms. Confirmed. Found the pump and motor not running. Checked the control 120 v9lts to the pump. Will need a pump. Part is still under warranty. ; ordrng 1 WPW10591570 (Pump and motor)

We serviced a

WHIRLPOOL WASHER

Model GHW9150PW

Near Brook Park, OH 44142

Marie V

Job Details: 03/18/2022

"Cc that the unit drum is out of alignment. Tested unit.unit will need new basket. And outer tubs. Front and rear. Basket is not longer available. Cant be repair. ; ordrng 1 8182232 (Basket) and 1 W10772617 (Tub outer) and 1 W10772612 (Tub outer), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS00

Near Maple Heights, OH 44137

Brian M

Job Details: 03/18/2022

Installed thermostat Unit kicked on Advised to watch abs let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8900BW0

Near Strongsville, OH 44136

David R

Job Details: 03/18/2022

"Replaced valves. Hinges not replaced yet. Lid is damaged where it meets hinge, and hinge arms are rusted and wont come out. Ordering lid and hinge arms.; ordrng 1 W10842412 (Lid) and 1 WPW10544328 (Hinge arm right) and 1 WPW10544329 (Hinge arm left)"

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXL2

Near Strongsville, OH 44149

David R

Job Details: 03/18/2022

Replaced bellow. Ran entire quick wash cycle. Good. Unit is working properly. Op test ok.

We serviced a

GE WASHER

Model WHDSR316G3WW

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/18/2022

"Found motor not starting which is not spinning check latch is good also and timer making loud noise giving estimate landlord will not fix and he also said hes driving that he will call the office to paid for svc; ordrng 1 WH20X10093 (Motor) and 1 WH49X10088 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Cleveland, OH 44109

Marie V

Job Details: 03/18/2022

"Cc that the unit was making a loud noise when spinning. Ran diag, no error code. Verify unit underneath, removed cover, good. Verify damper. Bounce once. Started a drain and spin with jackets in it. Pass. Expla cust that if the unit is a little off balance it will create a banging noise. Pause the unit and rearrange the clothes and press start. It will continue to finish the cycle. As is now unit is working as designed. Op test ok"

We serviced a

AMANA RANGE

Model AGR5330BAS

Near Warrensville Heights, OH 44128

Brian M

Job Details: 03/18/2022

Customer showed pop took pic Cc unit not baking Found igniter open needs igniter ; schdld next appmnt for 3/22 TUE !

We serviced a

FRIGIDAIRE RANGE

Model GLGFS66ASD

Near Lakewood, OH 44107

Marie V

Job Details: 03/18/2022

"Cc that the oven is not working. Confirmed. Found weak ignitor. Replaced ignitor and when tested unit the gas valve was making a weird noise, sounded like was is trying to come out but nothing happens. Unit will also need gas valve.; ordrng 1 5303208499 (Gas valve), used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Bay Village, OH 44140

Gabriel P

Job Details: 03/18/2022

Ice motor that switch between crush and cube not working ordering ; ordrng 1 WP2152713 (Motor ice)

We serviced a

KITCHENAID WALL OVEN

Model KOSE500ESS

Near Solon, OH 44139

Brian M

Job Details: 03/18/2022

Cc unit not heating properly Ran test bake to 350 let cycle Found average temp to be about 348 Unit is functioning properly at this time

We serviced a

KENMORE DRYER

Model 110.6810231

Near Lakewood, OH 44107

Marie V

Job Details: 03/18/2022

"Replaced heater and pulley, verify air flow outside, was a little clogged. Cleared out. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG775H0HZ2

Near Elyria, OH 44035

Angel

Job Details: 03/18/2022

Cc that unit was not igniting and that it would smell like gas. Confirmed unit was not igniting just would click and the gas would just keep flowing producing the strong gas smell. Verified and noticed it had spark but not strong enough verified ignitor harness and it was pinched between the side panel. Fixed issue and tested unit and sparked right away no more gas smell and was igniting as should.Opt test ok. Called tech line and spoke with Curt explained issue and he documented it down.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Westlake, OH 44145

Angel

Job Details: 03/18/2022

Arrived at home and compressor was still not received only drier filter. Spoke with Jess and said to reschedule for Monday.; schdld next appmnt for 3/21 MON AM

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/18/2022

"Replace control,confirm compressor turn on and starting cooling advise to wait 24 hours to get up to temp opt test test ok"

We serviced a

KENMORE DRYER

Model 110.65132411

Near Lakewood, OH 44107

Gabriel P

Job Details: 03/18/2022

Found vent clog advise customer to clean it and found heat present on unit

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Fairview Park, OH 44126

Marie V

Job Details: 03/18/2022

"Cc that the oven does not works. Confirmed.found unit has a weak ignitor. Replaced ignitor , tested unit. Preheated to 350* and cycled. Op test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHW0

Near Mentor, OH 44060

Corina B

Job Details: 03/18/2022

CC that the dishes are not getting clean. Confirmed 4-3 wash motor not running 7-1 no heat. Checked the power at the control 0 volts. Will need a new control and pump. ; ordrng 1 W11087376 (Pump and motor) and 1 W11305297 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 03/18/2022

CC that the rack does not come out easy. Confirmed. Found the tab adjuster out of place. Reseated the tab. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF730PAYM3

Near North Royalton, OH 44133

David R

Job Details: 03/18/2022

"Replaced drain pump and wash motor. Loud buzzing noise coming from dispenser area. Ordering dispenser, control if needed, if not send back after return. ; ordrng 1 WPW10195175 (Dispenser) and 1 W10479764 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WTW7600XW1

Near Avon, OH 44011

Angel

Job Details: 03/18/2022

"Cc that unit is loud when spinning and a burning smell. Verified by spinning basket by hand and could hear that the bearings are bad on unit also looked underneath and found that unit has been leaking pretty good onto the stator and rotor possibly causing the burning smell when its doing a spin. Will need bearings replaced also rotor and stator. Gave customer estimate and they decided to replace the unit. Charged service call. ; ordrng 1 280146 (Rotor) and 1 WPW10419333 (Stator), used 1 W10435302 (BEARING), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Streetsboro, OH 44241

Brian M

Job Details: 03/18/2022

Cc unit making noise Could not duplicate Advised on recording if it returns

We serviced a

MAYTAG DRYER

Model MEDC215EW0

Near Kent, OH 44240

Brian M

Job Details: 03/18/2022

"Cc of noise Found noise coming from drum not being round Drum is under a 10 year warranty Will need drum and repair kit Office to schedule parts not in stock ; ordrng 1 4392065 (dryer repair kit) and 1 W10899578 (drum), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PFE28KSKFSS

Near Avon, OH 44011

Angel

Job Details: 03/18/2022

Replaced fan kit with tower and did the software update on unit. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KENMORE DISHWASHER

Model 66517502200

Near Eastlake, OH 44095

Corina B

Job Details: 03/18/2022

Replaced the heater. Started the dishwasher. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW6700TW1

Near North Royalton, OH 44133

David R

Job Details: 03/18/2022

"Replaced latch, ran diagnostics, good. Ran drain and spin. Good. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Elyria, OH 44035

Gabriel P

Job Details: 03/18/2022

Found loose connections on coil correct issue opt test ok

We serviced a

GE DISHWASHER

Model GDF630PSM3SS

Near Willowick, OH 44095

Corina B

Job Details: 03/18/2022

"CC that the unit is not draining every time. Started a cycle several times, drained every time. Checked the drain hose, clear. Cust is requesting that date. ; ordrng 1 WD19X24829 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Amherst, OH 44001

Gabriel P

Job Details: 03/18/2022

"Found and off balance load trigger a flood mode ran diagnostic after flood mode was done no errors found ran hot and cold water and drain pump all good ran calibration and auto test pass,opt test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HS6

Near Elyria, OH 44035

Marie V

Job Details: 03/18/2022

Took POP. Cc that the light bulb broke inside the socket. Unplugged unit and removed socket. Ordering bulb. ; ordrng 1 8206232A (Light bulb)

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Columbia Station, OH 44028

David R

Job Details: 03/18/2022

"Drain pump was good but replaced anyway, found 2 face mask locked in hose causing water not to drain. Advised customer future reference to use mesh bag to hold smaller items in so this wont happen again. Ran diagnostics and cleared codes. Op test ok."

We serviced a

GE DRYER

Model GTD65GBSJ3WS

Near Richmond Heights, OH 44143

Joe O

Job Details: 03/18/2022

Installed belt. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near South Euclid, OH 44121

Manny

Job Details: 03/18/2022

"Replaced main control and panel UI, ran diagnostics cycle opt test ok, took core for return."

We serviced a

MAYTAG DRYER

Model MED5100DW1

Near Beachwood, OH 44122

Manny

Job Details: 03/18/2022

"Replaced heater op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2GTQXKT00

Near Beachwood, OH 44122

Manny

Job Details: 03/18/2022

"Cc unit not cooling, found cover in frost, removed cover and ohm out bimetal, bimetal is visible damage back cover is lifted on one of the side, unit will need evap harness and heater; ordrng 1 W11234406 (harns-wire) and 1 WP2323197 (heater)"

We serviced a

WHIRLPOOL WASHER

Model WTW55000DW2

Near Euclid, OH 44132

Jason N

Job Details: 03/18/2022

"Cc unit going out of balanceRan diagnostics, no codes stored. Ran auto test, some vibration/movement in tub during spin. Checked basket, side to side movement present, checked hub, found hub starting to wear. Unit needs drive hub. Replaced using truck stock part. Ran spin and drain cycle using small clothing load. Normal vibration present. Op test good. ; used 1 W10528947 (HUB) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ00

Near Wickliffe, OH 44092

Dan H

Job Details: 03/18/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at-8 degrees, found evaporator frozen solid, unit needs new control and thermistor m customer does not want repair at this time; ordrng 1 W11196400 (Cntrl) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5050LW0

Near Willoughby Hills, OH 44092

Dan H

Job Details: 03/18/2022

"Customer complaint that user interface is not lighting up , confirmed, found 14vdc to user interface, unit needs new user interface ; ordrng 1 W11481117 (Ui)"

We serviced a

GE REFRIGERATOR

Model pfe28kmkbes

Near Lyndhurst, OH 44124

Joe O

Job Details: 03/18/2022

"Cc: not filtering light on displayCustomer stated filter is new but when dispensing water not filtering shows up on display. Found filter board not sensing filter. Cycled power to dispenser board. Unit shut off dispenser. Needs dispenser boardSpoke with BJ, Stated we can replace at no cost to customer; ordrng 1 WR55X35905 (Rfid filter board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Shaker Heights, OH 44120

Manny

Job Details: 03/18/2022

"Replaced ui checked resistance to FC thermistor and have 2.2kohms try ohming out from control P5-3 to P5-4 thermistor is showing open, spoke to BJ and he said it could be an internal wire issue,call tech line and spoke to Bruce to document findings, he stated that could be an internal broken wire, he said hell summit the report for review and theyll contact us and customer with the next step. ; O-emld tckt"

We serviced a

WHIRLPOOL RANGE

Model AGR5330BAS3

Near Cleveland, OH 44108

Jason N

Job Details: 03/18/2022

"Cc smell of gas when using oven Customer stated they smell gas when using the oven, had the gas company out who said it was their oven ignitor, they also had Best Buy out and they told the customer the unit is defective and needs replaced. Ran bake test, found ignitor only drawing 2.8A, unit has a weak ignitor. Called wp techline, Chris, replace ignitor. Transferred to safety dept, Donna, gave concession for full repair, a122ve0wpl1. Replaced bake ignitor using truck stock part. Ran bake test to 350, good ignition and flame. Op test good.; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID RANGE

Model KGRS303BWH0

Near Chesterland, OH 44026

Dan H

Job Details: 03/18/2022

"Customer complaint that oven door frame is discolored and door glass is dirty, confirmed , trim is discolored, bottom trim is rusted, unit needs new trim pieces and door glass cleaned, customer wants some knobs replaced as well, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10335331 (Trim) and 1 WPW10333990 (Trim) and 3 W10524670 (Knob)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Lyndhurst, OH 44124

Jason N

Job Details: 03/18/2022

"Cc unit temperatures not accurateCustomer stated unit temps are not accurate, twice at higher temperature baking, dishes took too long. Ran bake test to 350 degrees. Calibrated temperatures +20 degrees. Temperatures reading average of 369-375 degrees. Temperatures cycling stable. Op test good."

We serviced a

AMANA REFRIGERATOR

Model TZI21RW

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/18/2022

Installed evaporator fan motor and blade. Airflow restored to ff section and freezer sections. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chardon, OH 44024

Jason N

Job Details: 03/18/2022

Installed power supply board. All functions good. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Dorset, OH 44032

Dan H

Job Details: 03/18/2022

"Installed new dispenser, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Cleveland Heights, OH 44106

Joe O

Job Details: 03/18/2022

Cc: not allowing selectionsFound ui will not allow selections. Needs ui and housingParts out of stock. Office to reschedule; ordrng 1 W11367678 (Ui) and 1 W11368911 (Housing)

We serviced a

WHIRLPOOL DRYER

Model WED6620HW1

Near Seven Hills, OH 44131

Manny

Job Details: 03/18/2022

"Replaced heater, ran normal cycle. Opt test ok"

We serviced a

MAYTAG OTR MICROWAVE

Model MMV1175JZ0

Near Garfield Heights, OH 44125

Joe O

Job Details: 03/18/2022

Cc: not heating properlyTested with water and magic cup. Unit heating. Had hot water after. Customer stated intermittently unit will not heat. Tested again. Unable to duplicate issue. Op test okCustomer showed pop

We serviced a

GE RANGE

Model JGBP30GEP2AD

Near Parma, OH 44134

Manny

Job Details: 03/18/2022

"Cc unit not heating correctly on bake, ran bake and unit taking a long time to ignite, hen unit ignites stays on for about 1 min, the the flame goes really low and then starts turning on and off with the flame really low, pull unit out and set to bake when unit had 1 min on hear the valve vibrating as if is opening and closing really fast and bake burner looks burned, unit will need a igniter, valve and bake burner, but parts are showing discontinued and customer want us to let her know if we find them.; ordrng 1 WB21K13 (valve brnr ctl rt re) and 1 WB16K03 (Bake burner) and 1 WB13K03 (Igniter)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Highland Hills, OH 44122

Joe O

Job Details: 03/18/2022

"Cc: not workingFound error codes f3e1(pressure system fault) f5e1(lid switch fault) f7e5(shifter fault). Found unit not draining. Tested lid lock, and shifter. Unit shifting and locking. Needs drain pump. Replaced drain pump. Ran auto test and calibration. Op test ok; O-emld tckt"

We serviced a

AMANA REFRIGERATOR

Model DRB1901CW

Near Madison, OH 44057

Dan H

Job Details: 03/18/2022

"Customer complaint that unit is freezing everything, fresh food section temperature at 23 degrees, freezer section temperature at -1 degrees, found thermostat knob disconnected and thermostat set to coldest setting, reconnected and adjusted temperature setting to recommended, advised customer to monitor"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Geneva, OH 44041

Dan H

Job Details: 03/18/2022

"Customer complaint that unit is not making ice, confirmed, no ice maker error codes, ice maker harvests, ice maker fills, unit needs new control ; ordrng 1 W11224256 (Cntrl)"

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WML55011HS07

Near Elyria, OH 44035

Angel

Job Details: 03/18/2022

Arrived at lowes and microwave was already fixed by HV. Microwave is not there any longer.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Hiram, OH 44234

Brian M

Job Details: 03/18/2022

Cc unit leaving spots and white residue Unit is functioning properly Advised customer on soap usage and water temps Customer has well water and softener system

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2VHEXVB00

Near Burton, OH 44021

Brian M

Job Details: 03/18/2022

Installed bracket OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWB850YW0

Near Beachwood, OH 44122

Joe O

Job Details: 03/18/2022

"Cc: ol error code, not spinning out clothesEntered diagnostics. Found no stored error codes. Ran quick test cycle. Basket did not disengage until water tub was half full. Ran drain and spin. Unit is spinning. Lifted on basket, basket starting to seize to shaft. Spoke with BJ. Needs bearing kit and suspension rods BJ stated around 10 years is when suspension rods start to fail. Stated to advise customerCustomer does not want to repair at this time ; ordrng 1 W10435302 (bearing) and 1 W10440786 (suspension)"

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Westlake, OH 44145

Gabriel P

Job Details: 03/17/2022

Found latch loose correct issue opt test ok also I was help by whirlpool tech line

We serviced a

MAYTAG REFRIGERATOR

Model MFI2665XEM6

Near Elyria, OH 44035

Marie V

Job Details: 03/17/2022

Cc that the unit makes ice but when you hit the dispenser stays on it will not stop dispensing. Confirmed. Removed paddle and found that is broken. Unit will need new paddle. Part is not longer available. Left the part number for cust. Cust also gave paper work for tax exempt. Is on file.

We serviced a

ELECTROLUX DRYER

Model EFME627UTT0

Near Rock Creek, OH 44084

Brian M

Job Details: 03/17/2022

"Customer still complaint of a noise Ran unit with no noise with heavy load Ran empty and noise seemed to be coming from blower housing added pressure to venting and noise would stop Suggest to replace blower wheel and housing ; ordrng 1 5304505339 (blower assembly) and 1 5304513609 (Blower wheel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW7000AW2

Near Mentor, OH 44060

Jason N

Job Details: 03/17/2022

"Installed door lock. Ran diagnostics, cleared code. Started test cycle. All functions passed. Op test good."

We serviced a

KITCHENAID RANGE

Model KFGD500ESS04

Near Brook Park, OH 44142

David R

Job Details: 03/17/2022

"Replaced bottom ignitor. Tested, good, heating and cycling. Op test ok."

We serviced a

MAYTAG DRYER

Model MEDX655DW0

Near Berea, OH 44017

David R

Job Details: 03/17/2022

Cc unit leaving circled marks on clothing of items. Took a picture. Seal on drum leaving residue on drum and items in dryer. Ordering drum and seal ; ordrng 1 W10899578 (Drum) and 1 W10612022 (Seal)

We serviced a

WHIRLPOOL DRYER

Model WGD5540SQ0

Near Madison, OH 44057

Dan H

Job Details: 03/17/2022

"Customer complaint that unit is not heating, started timed dry cycle, unit heated, tested on sensor cycle, unit heated, customer stated that the unit ran for over 2 hours the other day, found timer motor not spinning, unit needs new timer, customer does not want repair; ordrng 1 WP8578909 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC4

Near Columbia Station, OH 44028

Marie V

Job Details: 03/17/2022

"Cc that the unit is not changing the dial and it shuts off while running. Ran diag found error code f0E3 overload , f6e2 communication error, F9E2 water ring detected , F6E3 communication error. Ran auto test and calibration on unit, pass. Started a rinse and spin and then a normal cycle. Unit will need new UI and lid lock .advice cust to call whirlpool to see if they help with the repair. ; ordrng 1 W11120178 (Ui) and 1 W10861642 (Lid lock)"

We serviced a

MAYTAG WASHER

Model MVWC300VW1

Near Kingsville, OH 44048

Dan H

Job Details: 03/17/2022

"Installed new lid switch, op test good"

We serviced a

MAYTAG DRYER

Model SDE3606AYQ

Near Mentor, OH 44060

Dan H

Job Details: 03/17/2022

"Installed new belt and pulley, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/17/2022

"Replace all parts order then ran some test with customer present and normal cycle ,opt test ok"

We serviced a

GE DISHWASHER

Model PDT715SYN0FS

Near Chardon, OH 44024

Joe O

Job Details: 03/17/2022

Installed element. Ran test cycle. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Windham, OH 44288

Brian M

Job Details: 03/17/2022

"Cc of noise when spinning Suspect tub hub damaged but cant remove washplate without damaging it Needs washplate and tub hub ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

ELECTROLUX WASHER

Model EFLS627UTT0

Near Mentor, OH 44060

Jason N

Job Details: 03/17/2022

"Cc unit not filling with waterCustomer stated sounds like water is coming in but it doesnt seem to fill. Ran diagnostics, all valves tests good, recirculation is good, drain is good. Started normal cycle on warm, unit filled with hot and cold water, tumbled, then recirculation. Could not find an issue with unit at this time. Advised customer he will not necessarily see the initial water fill, since this in done directly inside the tub."

We serviced a

WHIRLPOOL RANGE

Model GW397LXUQ07

Near Bratenahl, OH 44108

Corina B

Job Details: 03/17/2022

CC that the lower drawer will not open. Confirmed. Pulled unit out found a pan wedge. Removed the pans. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, OH 44052

Angel

Job Details: 03/17/2022

Replaced glass door and name plate. Opt test ok.

We serviced a

JENN-AIR MICROWAVE

Model JMW3430WP02

Near Bay Village, OH 44140

Angel

Job Details: 03/17/2022

"Cc that units ui is not working. Confirmed none of the buttons on the ui are working and all it says is Jenn-air on the screen and it goes blank after a while. Pulled unit out a bit to verify the wiring and tried to reset it but nothing. Unit will need ui replaced. Gave customer estimate and explained to her that since its so expensive to try to call Jenn-air to see if they can cover for the part at least. Customer stated that she will call and give us a feed back with what happens after she calls whirlpool.; ordrng 1 W10323052 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 03/17/2022

"Cc unit not draining, confirmed, drained water, nothing in pump, Will not pump water out, will need drain pump, ordered.; ordrng 1 W11396717 (Drain pump)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Mogadore, OH 44260

Brian M

Job Details: 03/17/2022

Cc ice on freezer floor Found icemaker leaking from the tube Cleaned ice and tube OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5P

Near Walton Hills, OH 44146

Marie V

Job Details: 03/17/2022

Cc that the bottom drawer does not close properly. Confirmed. Found slider defective. Unit will need slider and drawer.; ordrng 1 W11123024 (Right side slide) and 1 W11131365 (Left slide) and 1 W11036176 (Drawer)