Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

Brian M.

Brian M.

DISHWASHER KITCHENAID KDFE104HBS0 Customer showed pop took pic Cc of unit not washing Found unit getting proper power and water entering Wash pump not running Needs sump assembly ; ordrng 1 W11085683 (pump&motor)

Near Larimar, Willowick, OH 44095
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "Cc fridge stopped functioning Found unit running when arrived , ran diagnostic tests to verify functionality OP TEST OK"

Near Chardon Rd, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 The unit is off balance during the specific cycle the customer was running the unit had no codes. Unit tested good he as washing sheets

Near Conestoga Tr, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Customer complaint left fridge door does not shut, found door hanging too low not allowing mullion to enter channel preventing door from closing, installed 2 washers from ts, op test good; used 2 487576 () from stock"

Near Autumn Ln, Brooklyn, OH 44144
Gabriel P.

Gabriel P.

DRYER GE DWSR405EB2WW "Found element broken getting voltage heating element not turning on all fuses have continuity giving customer a quote ; ordrng 1 WE11M23 (ELEMENT 152.24), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Southwood Dr, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Replace parts opt test ok ,customer was stress out about ice maker try to explain to her that whirlpool said by replacing ui it should take care her temp issue and there’s never been an ice maker failed of making to much ice is normally the other way is for customer to empty bin after 8 to 10 days if they not using ice ,but customer refuse here me out and her daughter started reading owner manual about icemaker telling me that there is and issue so I didn’t want to stay any longer I had then sign and left I felt alittle disrespect for the way they were talking to me ask to not send me back"

Near Riegelsberger Rd, Avon, OH 44011
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF330PAHB2 The l1 wire in the junction box underneath the dishwasher was not secured inside the wire nut added a new wire nut twisted the wires together unit tested good

Near Cotswold Drive, Mentor, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS965CIAH00 "CC that the ice maker is not working and the the water comes out of the bottom of the water line. Fan crack in the connection at the water line to the valve. Will need a new water line for the ice maker. Advised cust to replace the plastic waterline with a copper or braided flex line. Called SM to order part. ; ordrng 1 WPW10279884 (tube-water 4851), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Allen Blvd, Beachwood, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GSF26C4EXB02 The unit had the cooling turned off. Turned the unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Pheasant Run Ln, Mentor, OH 44060
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that drum was banging against sides of washer, unit is leans towards left side, leveled unit, ran drain and spin cycle, op test good"

Near Choctaw Pl, Kent, OH 44240
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Installed compressor and evaporator , op test no good, found a crack in the steel line just inside the cabinet, unit cannot be repaired, call whirlpool techline spoke to rich , sent for review, file number 7723268699 customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"

Near Emily Ct, Ravenna, OH 44266
Brian M.

Brian M.

RANGE WHIRLPOOL WCG97US6DS00 Cc of unit not working Missing 4 burners Need left 2 burners and right two burners Customer to install parts ; ordrng 1 WP8286813 (burnr-head) and 2 WP8286814 (burnr-head)s and 1 WP8286815 (burnr-head)

Near Carlone Pl, South Euclid, OH 44121
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint of loss of cooling in both sections, confirmed, found cooling off, turned cooling on, op test good, instructed customer on this feature, advised to allow 24-48hrs for temps to settle"

Near Tiedeman Rd, Brooklyn, OH 44144
Brian M.

Brian M.

WASHER WHIRLPOOL WFW94HEXW2 Installed valve Ran test cycle OP TEST OK

Near Woodside Ln, Beachwood, OH 44122
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE234GPS0 Cc of unit not working Ran manual test Unit is functioning as design Could not duplicate an issue at this time

Near Berkshire Rd, Gates Mills, OH 44040
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE FFHS2611LWKA "Customer complaint of loud noise coming from ice maker, confirmed, ice maker gear is skipping causing sound, unit needs new ice maker ; ordrng 1 241798231 (ice maker )"

Near Evergreen Dr, Streetsboro, OH 44241
David R.

David R.

UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 Called to confirm if Fridge was plugged in. Was not. Need to call a day ahead of time to make sure they plug in Fridge.; schdld next appmnt for 10/31 WED !

Near Center Rd, Avon, OH 44011
Brian M.

Brian M.

DRYER WHIRLPOOL WED9600TW1 Cc of vent popped off bottom Reattached vent OP TEST OK

Near Hillcreek Ln, Gates Mills, OH 44040
Dan H.

Dan H.

WASHER MAYTAG MHWC7500YW0 "Installed new motor, op test good"

Near Commodore Cove W, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL MSF25C2EXW00 "CC that the ice bin latch is broken and there is a high pitch sound. Found the latch is broken on the ice bin. Advised cust that warranty will not cover the bin. Found the condenser fan is rattling. Will need a condenser fan and blade. Called SM to order parts. ; ordrng 1 W10124096 (fan,motor)"

Near Hildana Rd, Shaker Heights, OH 44120
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Ran entitlement, verified pop. Sent pic of receipt to update purchase date. Checked temps, 39 ff, -1 freezer.. found ice buildup on back wall of freezer that may have been hitting fan. Removed evap cover and used steamer to clear ice. Found duck bill grommet on drain tube clogged up. Cleaned and trimmed grommet op test ok."

Near W 214th St, Fairview Park, OH 44126
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed sump and kick plate, ran diognostic cycle, op test ok"

Near S Prospect St, Ravenna, OH 44266
Brian B.

Brian B.

DISHWASHER WHIRLPOOL MDB6000AWA CC that machine is leaking. Found worn door gasket and leaking from main pump assembly. Will give est on parts. Pump assembly is NLA 6-914985.. do not order parts. Customer will buy new machine..

Near Beethoven Dr, Westlake, OH 44145
David R.

David R.

REFRIGERATOR WHIRLPOOL GX2FHDXVQ02 "Frost everywhere in freezer. Found gasket not closing onto cabinet, found small hole in gasket. Also ice on bottom freezer and by Evap cover. Sliding rails jamming up. Steamed everything out, replaced old drain tube with new one from t/s. Steamed gasket. Ordering new gasket and sliding rails.; ordrng 1 W10443315 (gasket-fip) and 2 WPW10120018 (slide rail (frz))s, used 1 W10619951 (TUBE-DRAIN) from stock"

Near Boston Ave, Elyria, OH 44035
Robert A.

Robert A.

WASHER WHIRLPOOL MVWB865GW0 "Ran diognostics, 6-2, 6-3, no comm between ui and control, reset connections, ran test 51, no, needs ui and control; ordrng 1 W11135391 (UI) and 1 W11162440 (CONTROL)"

Near Bundysburg Rd, Middlefield, OH 44062
Macaulay G.

Macaulay G.

RANGE ELE FRIGIDAIRE FPEF3077QFA Replaced circuit board and potentiometers. All tested ok.

Near Saratoga Trail, Strongsville, OH 44136
Robert A.

Robert A.

WASHER WHIRLPOOL WTW7500GC0 "Found ui not responding, reset connections, ng, control recieving 120vac, needs mcu and ui; ordrng 1 W11130238 (MCU) and 1 W11130341 (UI)"

Near Bear Hollow Dr, Deerfield, OH 44411
Brian B.

Brian B.

RANGE KITCHENAID KGSK901SSS00 Replaced bake Ignitor. Tested oven at 350. Op test ok.. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Seaward Way, Avon Lake, OH 44012
Robert A.

Robert A.

WASHER WHIRLPOOL WTW5600XW0 "Ran diognostics, 1-2 mcu failure, connections good, needs mcuDisp drawer broken, needs drawer; ordrng 1 W10393393 (MCU) and 1 WPW10658443 (DRAWER)"

Near Timber Run, Ravenna, OH 44266
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 Installed new part unit op tested good

Near Haverston Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF330PAHW1 Installed new part unit op tested good

Near Ridge Rd, Wickliffe, OH 44092
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS555SIHW00 "cust showed pop, sent pic. CC that the handle is loose and that there is a lot of frost on the ice bin. Tighten the door handle. Checked the door flap, good. Advised cust to replace the ice every 2 weeks or as needed. Optest ok."

Near Preston Rd, Warrensville Heights, OH 44128
Brian B.

Brian B.

REFRIGERATOR MAYTAG MFT2776DEM00 "Found ice door not closing tight, causing warm air to migrate up into ice container. This is causing water to drip out. Will need new ice door assembly. Customer paid dep, office to order part.; ordrng 1 WPW10577864 (ICE DOOR ASSBLY 5919), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Belmont Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

DRYER ELE KENMORE 110.9628311 Replaced customer supplied door switch. Op test good

Near Cambrian Way, Madison, OH 44057
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFE515S0ES1 Found switch open in all positions. Replaced switch. All tested ok.

Near Sunrise Blvd, North Royalton, OH 44133
Macaulay G.

Macaulay G.

DRYER MAYTAG MGDC300XW3 Not sending voltage to ignition system. Found thermal fuse open. Replaced fuse from truck stock. All tested ok.; used 1 WP3392519 (THERMAL FUSE) from stock

Near Beresford Ave, Parma Heights, OH 44130
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4900BW0 "Customer complaint that unit is not starting, Ran diagnostics found f5e1( lid switch fault) error code, Found lid switch open, unit needs new lid lock, installed new lid lock, op test good ; used 1 W10404050 (LATCH 53.23) from stock"

Near Cloverside Ave, Cleveland, OH 44128
Brian M.

Brian M.

DISHWASHER GE GSD5360F01SS Cc of unit not closing Found door springs weak and not pulling it in properly Also upon testing unit found water leaking out of sump assembly could not test unit fully due to leak Needs sump assembly and drain and springs replaced Customer will be calling her home warranty to find out if it’s covered or not Customer paid svc

Near Lucerne Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

WALL OVEN COMBO GE SCB1001MSS01 Installed transformer OP TEST OK

Near Auburn Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 Cc of fridge no cool Found evap covered in frost Defrost not working properly Could not get unit to go into diagnostics To test it completely Needs control board ; ordrng 1 W11223731 (CONTROL )

Near N Deer Creek Ln, Pepper Pike, OH 44124
Paul P.

Paul P.

DISHWASHER WHIRLPOOL KDPE234GPS0 "Put dishwasher in to diagnostics, did not find any stored faults. Tested heat dry option, heater coming on properly. Suggested customer use extended heat dry setting, and then adding sani rinse for the most drying of dishes. Did not set down mitigation, dishwasher in carpeted area."

Near Brecksville Rd, Brecksville, OH 44141
Paul P.

Paul P.

RANGE WHIRLPOOL KSGB900EWH0 "Found F2E2 error code for fan speed/sensor. Replaced Fan with W11107275 from truck stock. Tested stove, now working properly.; used 1 W11107275 (FAN-BLWR) from stock"

Near Greenflower Street, North Olmsted, OH 44070
Arthur V.

Arthur V.

DRYER FRIGIDAIRE GDILW3 Found unit needs gas valve. Primary side no longer opening. Older unit. Gas valve no longer available. Part number for valve 3281147. Customer to buy new.

Near Lake Rd W, Ashtabula, OH 44004
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5600XW0 Replaced gear case. Ran calibration cycle. All tested ok. Shifting properly now.

Near Grovewood Ave, Parma, OH 44134
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE320M0EW0 Found bulb was not inserted properly in socket. Reinstalled bulb properly op test good

Near Cricket Ave, Conneaut, OH 44030
Robert A.

Robert A.

WALL OVEN KITCHENAID KEBS207DBL10 "Cc conv fan not running, set to conv bake, all fans running, talked w/cust, working as designed, op test ok"

Near Burgess Cir, Aurora, OH 44202
Macaulay G.

Macaulay G.

M/W CONVECTION WHIRLPOOL WMH32519FZ0 Parts did not arrive yet. Scheduling for 10/25.; saved tckt

Near Aylesworth Dr, Parma Heights, OH 44130
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KRFC300ESS01 "Installed tank and connector, reduced air flow to lower vent, found frz thermistor reading 63deg, temp of frz -17, replaced, temp now correct, op test ok; used 1 W10902214 (THERMISTOR) from stock"

Near E Washington St, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

DRYER GAS MAYTAG MGDC215EW2 Called techline. Told to replace wire harness. Talked to ed. ; ordrng 1 W10865748 (harns-wire)

Near E Middle Rd, Ashtabula, OH 44004
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Found evap drain clogged/ frozen, cleared drain and ice, op test ok"

Near Som Center Rd, Solon, OH 44139
Robert A.

Robert A.

REFRIGERATOR MAYTAG MSD2652KES "Inspected system, Found lowside leak on evap, repaired, pulled 28”vac w/pump, watched, no change, charged 4.8oz r134a, lowside at 1, high at 125-130, op test ok"

Near Summerwood Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Found a long fill no fill error code. Water valve needs replaced. Replaced with truck stock. Op test good. Cleared error code ; used 1 W11210459 (VALVE) from stock

Near US-6, Pierpont, OH 44082
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFC7500VW2 When I called Techline yesterday they said if the calibration cycle does not work MCU is required to finish the repair customer is calling Whirlpool to get the new authorization number I have everything set up for when that authorization number arrives to just order the part; ordrng 1 WPW10192965 (MCU)

Near Severn Ln, Wickliffe, OH 44092
Jeff M.

Jeff M.

WASHER MAYTAG MVWC416FW The wash light was flashing I canceled the unit op ran a drain n spin op tested good

Near Mary Ln, Mentor, OH 44060
Jeff M.

Jeff M.

WALL OVEN JENN-AIR JJW2427DB02 Installed new part unit op tested good

Near White Oak Dr, Mentor, OH 44060
Brian M.

Brian M.

DRYER KENMORE 11067082600 Cc of no heat Ran test cycle Unit running and heating just OP TEST OK

Near Raintree Dr, Chardon, OH 44024
Paul P.

Paul P.

WASHER WHIRLPOOL WTW8500DR2 "Op tested ok, adjusted front left leg for better balance. Ran with load, could not duplicate issue. Suggested to customer to use Affresh to help clear any odors."

Near W 147th St, Cleveland, OH 44135
Corey L.

Corey L.

WASHER MAYTAG MVWX6550W1 "Installed hub, calibrated, op test good"

Near Riverside Ave, Cleveland, OH 44109
Macaulay G.

Macaulay G.

DISHWASHER MAYTAG MDB4949SDZ0 Unit not running after it fills. Found wiring to motor was disconnected. Reconnected wire. Still no results. Motor receiving power. Office to order sump and motor assembly.; ordrng 1 WPW10591570 (pump&motor)

Near Elsmere Dr, Parma, OH 44130
Corey L.

Corey L.

RANGE WHIRLPOOL WFG515S0EW1 "Unit does not have a proper shut off valve, gas had to be shut off to the house to complete repair, replaced burner valve, op test good"

Near W 84th St, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325FDAM "Customer complaint fridge section lights strobing, confirmed, found wire harness to main led loose, tightened connection and checked the other, op test good"

Near Detroit Ave, Cleveland, OH 44113
Jeff M.

Jeff M.

RANGE KITCHENAID KEBS207DBL9 In line fuse bad; ordrng 1 WP4456654 (FUSE INLINE)

Near Whitetail Run Ln, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER JENN-AIR JDTSS246GS0 Replaced the dispenser. Advised cust to use rinse aid and to run the hot water in the sink before starting the dishwasher. Ran a calibration. Optest ok.

Near Bridgeton Dr, Beachwood, OH 44122
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW02 Installed new part unit op tested good

Near Taylor Rd, Painesville, OH 44077
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer is leaking, water sitting on basement floor in front of the unit, found outlet worn out and loose had to hold plug in sweet spot to run diagnostics, found f0e2 over suds, and f7e6 motor fault, help plug tight and ran calibration cycle, advised customer to have a licensed electrician replace the receptacle which is cutting in and out, no signs of leaked water inside of unit and components at all, of his reoccurs order the gear case"

Near Quimby Ave, Cleveland, OH 44103
Brian B.

Brian B.

WASHER WHIRLPOOL WTW5500XW1 "CC that machine won’t go through cycle. Ran diag, F7E1, basket speed fault. Spun basket. bearings have failed.. Cleared code, ran drain and spin. Gearcase Bearings have failed. Will give est. customer does not want to repair. Do not order part."

Near Brockley Ave, Lakewood, OH 44107
Corey L.

Corey L.

RANGE KITCHENAID KSDB900ESS0 "Customer complaint oven got way too hot and tripped the breaker, ran diagnostics found 10 codes all F6e1 run away temp, cleared codes, started bake cycle at 300, after preheat the element cycled off as normal, temps sensors ohm out, control failed, unit needs new main control, the high temps have bubbled and charred the paint coating the air vent, vent also needs replaced, vent is a psp item warned customer shipping time is unknown, she asked if its going to take to long to ship can she cancel the repair to us another instead, told customer we would need the control back to refund, said ok even if she has to mail it; ordrng 1 W10816365 (CNTRL 240.74) and 1 W11122085 ( VENT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Lakeside Ave, Cleveland, OH 44113
Macaulay G.

Macaulay G.

HOOD WHIRLPOOL WVW53UC6FS1 Replaced control. All tested ok.

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Brian B.

Brian B.

DRYER WHIRLPOOL WGD5500XW0 "CC of loud squeal noise. Found worn idler pulley. Removed front and drum. Cleaned out blower housing and machine. Replaced idler pulley from t/s. Reassembled machine.. ran test cycle, heat and airflow good. Op test ok.. ; used 1 279640 (PULLEY-IDLER) from stock"

Near Chestnut Hill Dr, Willoughby, OH 44094
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW0 "Customer complaint that unit bounces and walks across floor, suspensions good, ran drain and spin cycle with wet load, no unusual bouncing observed, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"

Near N Ridge Rd, Perry, OH 44081
Robert A.

Robert A.

RANGE WHIRLPOOL C316 "Found rt 2 switches shorted together, needs switches; ordrng 2 W11120791 (SWITCH53.35)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Williams Rd, Chardon, OH 44024
Arthur V.

Arthur V.

DRYER MAYTAG MEDZ400TQ2 Found unit needs a door switch. Jumped out unit runs. Called SM who called Marcones. You must replace panel with switch. 1-w10874283@ Cust to call back if repair is wanted.

Near Holcomb Rd, Jefferson, OH 44047
Brian B.

Brian B.

WASHER WHIRLPOOL WFW92HEFC0 "Machine not draining. Ran diag, F9E1, long drain, and F8E3, overflow.. removed back to access pump. Cleaned out trap. Clogged up with rug material. Cleared codes and ran co test cycle. Op test ok. Also, customer wants new bellows.; ordrng 1 W11173364 (BELLOW 13209), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Roxbury Park Dr, Bay Village, OH 44140
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDPE234GPS0 Found unit unplugged under sink. Unit faucet hose inadvertently unplugged dishwasher. Plugged back in. Op test good

Near Deer Haven Dr, Painesville, OH 44077
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Found door seal was not sticking in door. Sealed with silicone. All tested ok.

Near Bayberry Cir, North Ridgeville, OH 44039
Corina B.

Corina B.

SXS REFRIGERATOR WHIRLPOOL WRS325FDAW04 CC that the filter does not reset. Advised the cust to replace the filter. Showed how to reset the filter. Optest ok.

Near Mayfield Rd, Gates Mills, OH 44040
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 "Replace capacitor,opt test ok but now we hearing a clicking noise have no idea where is coming from request a senior tech brian to help solve this clicking mystery I even replace new cam ; used 1 W10721967 (PULLEY) from stock"

Near Madison Ave, Lorain, OH 44053
Arthur V.

Arthur V.

DRYER FRIGIDAIRE GLEQ2152ES0 Found unit relay on bd not closing. Needs control . Cust does not want repaired

Near Edgewood Ave, Madison, OH 44057
David R.

David R.

WASHER WHIRLPOOL MTW6700TQ0 "Replaced suspension. Noticed sediment in valves, told customer. Ran service mode. Op test ok."

Near S Island Rd, Grafton, OH 44044
Corey L.

Corey L.

RANGE WHIRLPOOL WOD93EC7AS04 "Customer complaint of chipping paint on floor of bottom oven cavity, confirmed the entire bottom section of cavity has chipped and bubbling paint, touch up paint will not work, unit is unrepairable, part needed is unavailable, advised customer our office and/or whirlpool will in touch with them with the preceding steps, found preauthorization on sb WH30B00MPL1; saved tckt"

Near Murray Hill Rd, Cleveland, OH 44106
Macaulay G.

Macaulay G.

OTR MICROWAVE WHIRLPOOL WMH31017HZ0 Bulb had factory defect. Office to order bulb. Customer will install. ; ordrng 1 8206232A (lamp 40 watt)

Near Trotter Ln, Berea, OH 44017
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 Drain pump is burn out not draining it would stay humming some thing clogg it up order ; ordrng 1 W10876600 (drain pump)

Near Greenlawn Ave, Amherst, OH 44001
Paul P.

Paul P.

DISHWASHER WHIRLPOOL KUDC03FVSS3 "Tested dishwasher, not going in to diagnostic mode. Office to order control panel. Did not set down mitigation mat, dishwasher not operational.; ordrng 1 WPW10250006 (panel-cntl)"

Near W Asplin Dr, Rocky River, OH 44116
Arthur V.

Arthur V.

WASHER ADMIRAL LNC6760B71 "Found pump faulty. Needs pump and drive belt. ; ordrng 1 WP21352320 (belt- driv) and 1 WP35-6780 (pump-water), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Vue Dr, Roaming Shores, OH 44085
Brian B.

Brian B.

DRYER MAYTAG MEDB765FW0 Replaced console and overlay. Ran test cycle. Optest ok.

Near Landings Way, Avon Lake, OH 44012
Paul P.

Paul P.

ICEMAKER WHIRLPOOL WRF736SDAM14 "Tested refrigerator door water dispenser, water will come out after dispensing. Solenoid in dual valve letting water out, office to order water valve assembly. Did not set down mitigation mat, refrigerator has leak at dispenser door.; ordrng 1 WPW10341329 (water valve assy)"

Near Montauk Ave, Parma, OH 44134
Corey L.

Corey L.

DRYER MAYTAG MAV6457AWW "Customer complaint of a loud squeaking noise during operation, confirmed bearing on tension pulley wearing out, unit needs new pulley; ordrng 1 WP6-3700340 (PULLEY)"

Near N Taylor Rd, Cleveland Heights, OH 44112
Arthur V.

Arthur V.

RANGE FRIGIDAIRE LFGS3025PFA "Found unit needs a spark module and burner switch harness. ; ordrng 1 318232659 (wiring harness) and 1 808608802 (SPARK MODULE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Orchard Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Order frost kit per service pointer W10916291A. ; ordrng 1 W10916494 (BLADE KIT )

Near Lusard St, Painesville, OH 44077
David R.

David R.

WASHER KENMORE 417.978127 "Loud noise in spin. Found clothes pin in drain. Needs new transmission and seal. DO NOT ORDER PARTS.Primary customer not home to pay. Office to call/customer to call to collect SVC; ordrng 1 134735700 (h transmission 522.46) and 1 5303279394 (seal,tub 49.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Grace Rd, North Olmsted, OH 44070
David R.

David R.

DRYER WHIRLPOOL WED8500DC4 "Cc that a AF(restricted air flow) error code pops up every time dryer in running. Also customer says towels and wash clothes and fabric sheets are getting stuck on the lint screen housing, causing to twist up during cycle. Checked lint screen, exhaust duct and exhaust fan. Cleared out all remaining lint and debris. Went outside to check airflow while dryer on, good. Checked airflow at the back of dryer while on, good. Cycling 186F.Ordering Grill, assembly and air duct.; ordrng 1 W10608813 (grill-out) and 1 W11104017 (DUCT AIR) and 1 W11242876 (ASSEMBLY HOUSING)"

Near Hope Ct, Elyria, OH 44035
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint that door alarm light will not shut off and items on top shelf in front of vent are freezing , fresh food section temperature at 44 degrees,found freezer section temp set to -1 degrees , adjusted temperature to 0 degrees, door alarm light is on, doors are closed, found freezer section door switch frozen in open position, freed switch, door alarm light shut off, op test good, customer does not have proof of purchase on hand, customer will email proof of purchase to office"

Near Milton Rd, University Heights, OH 44118
Paul P.

Paul P.

DRYER KENMORE 110.620621 Installed element op test ok.

Near Fortune Trail, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Customer complaint fridge not cooling, confirmed only lights on in unit, unit had cooling off, instructed customer on how the display functions, advised customer to allow 24-48hrs for temps to settle"

Near Gilmer Ln, Richmond Heights, OH 44143
Brian B.

Brian B.

MICROWAVE WHIRLPOOL WMH32519HZ2 Replaced board. Light now working. Brought back core. Op test ok.

Near Avon Belden Rd, Avon Lake, OH 44012
David R.

David R.

MICROWAVE WHIRLPOOL WMH31017HS2 No parts. Reordering parts; ordrng 1 W10821385 (hard-mount) and 2 W11122643 (MOUNTING NUT)s and 1 WPW10337247 (TURNTABLE)

Near Center Ridge Rd, Rocky River, OH 44116
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced cover. Op test good. Unit is still making ice.

Near Arthur Ct, Madison, OH 44057
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFC7500VW2 Installed new part unit op tested good

Near Severn Ln, Wickliffe, OH 44092
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced boards. Set temps, all functions normal. Op test ok."

Near Muirfield Way, Westlake, OH 44145
David R.

David R.

REFRIGERATOR KITCHENAID KBFC42FSS00 "FF top shelf 58F bottom shelf 44F. Freezer 15F. Sheet of ice on bottom freezer. Frost around freezer door. Ice on drawers in freezer. Ice maker doesn’t have arm on it to tell it when to stop making ice. Needs to be steamed out. Ordering FF thermistor, ice maker, and diffusers.Needs two techs to move fridge to check and see if drain tube is being blocked by lint/debris. ; ordrng 1 2320523 (diffuser assy) and 1 WP2188820 (thermistor) and 1 WP2268249 (diffuser) and 1 WPW10277450 (icemaker)"

Near Osborne Rd, Columbia Station, OH 44028
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Replace UI opt test ok ,customer say they heird a noise but try different things did here no noise ask customer to record it for me if happen again"

Near Clifton Ave, Lorain, OH 44055
Brian B.

Brian B.

REFRIGERATOR MAYTAG MFI2570FEZ02 "Freezer door not closing tight. Used steamer to clear ice and frost and form gasket. Adjusted freezer door. Drawer now closing properly, op test ok."

Near Belmar Blvd, Avon Lake, OH 44012
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KFIS20XVMS5 Replaced control board. Programmed code number. Set temps. Op test ok. Brought back core for return.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Wolf Rd, Bay Village, OH 44140
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Installed new thermostat in refrigerator. Set temperature to recommended setting. Did not set down mitigation mat, no water to refrigerator."

Near Great Oaks Pkwy, Independence, OH 44131
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890102, 1 W10890128, 1 W10890131, 1 W10890290, and 1 W10891056 from stock"

Near Naumann Ave, Euclid, OH 44123
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5600XW0 "Gearcase sound like an airplane or train show customer and gave him and estimate ,did not leave water mat concrete floor basement,customer will not fix washer do not order part"

Near W 142nd St, Cleveland, OH 44111
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Found evap frozern, ran diognostics, evap thermistor bad, needs fan/harness asm; ordrng 1 W11033168 (FAN/HARNESS)"

Near Country River Ln, Newbury Township, OH 44065
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced both slides and door seal. Op test good. Door seems to be sealing all the way around

Near Gillett St, Painesville, OH 44077
Gabriel P.

Gabriel P.

WASHER GE GTW460ASJ4WW "Found lots of oil on gearcase and clutch,cam,motor also drain pump will not start it will just stay humming that’s also needs to be replace and found service pointer for an update port that this washer need also ordering giving customer a quote ; O-emld tckt"

Near N Abbe Rd, Sheffield, OH 44035
Brian B.

Brian B.

WASHER MAYTAG MTW5720TQ0 "Machine not spinning.. removed motor. Drive coupling not broken. Ran machine. Clutch spinning but not driving basket. Will need new basket drive assembly. Also, gearcase leaking oil. Customer does not want to repair at this time. Paid sc, do not order part."

Near Highland Ave, Avon Lake, OH 44012
Dan H.

Dan H.

WASHER GE GHWS3605F0RR See bm pvr

Near S Eagle St, Geneva, OH 44041
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE404DSS0 Installed vent Ran test cycle OP TEST OK

Near Manor Dr, Mentor-on-the-Lake, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS526SIAE00 "Customer complaint freezing temps in fridge section, ff temp was 32, thermistors pass, air damper is not closing makes a popping noise when opening and closing, needs diffuser, requesting last or late appt; ordrng 1 W10814173 (DIFFUSER 119.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Filip Blvd, Independence, OH 44131
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Applied silicone to frame area customer to monitor for frost build up

Near Hillcrest Ct, Conneaut, OH 44030
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 Installed filler on left (freezer side ) and used silicone at the corners. Advised to give 24 hrs for silicone to set. Op test good

Near Bailey Rd, Conneaut, OH 44030
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH31017AB1 "CC that the unit smokes, pops and cracks. Checked the mag, good. Checked the transformer, good. Found he diode is burnt. Replaced the diode from t/s. Optest ok. ; used 1 W10492278 (DIODE ) from stock"

Near Coy Ln, Chagrin Falls, OH 44022
Robert A.

Robert A.

WASHER WHIRLPOOL WTW7500GW0 "Ran diognostics, no codes, ran test 51, all passed, working as designed, op test ok"

Near Nicodemus Rd, Ravenna, OH 44266
Corina B.

Corina B.

RANGE WHIRLPOOL WFG515S0EW0 "Cust showed pop, unit is out of warranty. Advised cust there is an 89.95 service charge. CC that the oven gets to hot. Turned oven on to 350* waited 20 minutes to take temp. Temp is at 350*. Advised cust on how to calibration oven to their baking results. Optest ok"

Near Franklin Ave, Wickliffe, OH 44092
Paul P.

Paul P.

WASHER WHIRLPOOL WTW8500DC3 "Washer inlet thermistor not sensing rinse temperature, so will not finish spinning out clothes at rinse cycle. Office to order water valve.; ordrng 1 W11173599 (HOUSING)"

Near Kingsbrooke Ln, Westlake, OH 44145
Macaulay G.

Macaulay G.

RANGE GE JBP21WC2WW Seal does not need to be replaced. Tested ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Tympani Trail, Olmsted Falls, OH 44138
David R.

David R.

WASHER MAYTAG MVWX655DW "Customer mentioned unit would not cycle through. They would hold to cancel. Sometimes works and sometimes gets stuck again. Error code, no fill long fill. Went into manual test. Valves not letting hot water into unit, just humming. Hot water valve to the wall is turned off. Will leak if loosened, needs plumber. Customer to contact if problems are still present after plumber.; saved tckt"

Near N Main St, Amherst, OH 44001
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 Moved and adjusted shelves and level of doors. Set down mitigation mat.

Near Robinwood Ave, Lakewood, OH 44107
Dan H.

Dan H.

DRYER GE GTD33EASKWWW "Customer complaint that unit gets too hot and starts smoking, unit on when tech arrived, temperature in drum at 240 degrees , unit needs new thermostats, customer will contact us for rescheduling ; ordrng 1 WE04X25196 (thermostat) and 1 WE04X26214 (thermostat)"

Near Fairmount Rd, Novelty, OH 44072
David R.

David R.

WASHER MAYTAG MVWX655DW "Customer mentioned unit would not cycle through. They would hold to cancel. Sometimes works and sometimes gets stuck again. Error code, no fill long fill. Went into manual test. Valves not letting hot water into unit, just humming. Hot water valve to the wall is turned off. Will leak if loosened, needs plumber. Customer to contact if problems are still present after plumber.; saved tckt"

Near N Main St, Amherst, OH 44001
Corey L.

Corey L.

WASHER AMANA NTW4516FW1 "Customer complaint washer leaking, water is on floor by basement drain in middle of room, no visible signs of water dripping from unit, started normal wash cycle, unit filled to top and did not advanced to wash just kept filling, started drain and spin, unit drained, no leaks observed anywhere, pressure hose is clear, called landlord twice, no answer, called office spoke with js, waiting for call back, scheduled ; ordrng 1 W11124710 (CNTRL, 242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Caledonia Ave, Cleveland Heights, OH 44112
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Office to order control W10843055. Refrigerator starting, sometimes in home position the compressor will not stay on, diverter not changing position properly. ; ordrng 1 W10843055 (cntrl-elec 265.64)"

Near S Partridge Dr, Valley View, OH 44125
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7300DW1 "Customer complaint latch seems stuck sometimes gives errors, ran diagnostics found f5e1 fault lid is up, f0e5 off bal, f5e2 lid will not lock, f2e1 ui stuck button, manual tested lid lock 15 times only once did the latch not move when energized, unit completed calibration, unit needs new lid lock asm; ordrng 1 W10810403 (LATCH)"

Near Dove Ave, Cleveland, OH 44105
Arthur V.

Arthur V.

WASHER MAYTAG WTW4816FW1 Found 3 error codes all have to do with door latch. Replaced latch. Cleared codes. Op test good. ———Office to take care of balance with customer ————; used 1 W10838613 (LATCH) from stock

Near Green Rd, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 "No issue machine working perfectly fine,customer was not happy that water wasn’t really hot explain to him that I ran manual test found cold and hot coming out also call corina to explain other options for customer ,customer still not satisfied that he can not get a 120 degrees hot water for wash ,found prove of purchase in sb we’d"

Near Crestview Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL NED4655EW Customer said it heat but she has to dry it three times check temp while running 381 degrees is heating check vent in back of dryer customer has flexible foil advise her to get semi regit metal also foil is squished in the back checking air flow is alright the issue is the venting behind dryer

Near Lafayette Blvd, Sheffield Lake, OH 44054
Brian M.

Brian M.

WASHER MAYTAG MVWC565FW Cc of unit spraying water found physical damage Bottom right front leg smashed in and rear left leg smashed in their is a crease in paint near bottom front right leg Called tech line they want whole cabinet replaced Sr# Trade partner advised that it’s not covered under warranty sr# 7723259550Found cold valve cracked and Took out control board Needs water valve and control And needs suspension rods Cabinet ; ordrng 1 W10676680 (cabinet) and 1 W11038689 (valve) and 1 W11130362 (SUSPENSION ) and 1 W11162438 (CONTROL )

Near Mentor Ave, Mentor, OH 44060
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDFE104DBL2 Unit not advancing or drying dishes. Diverter valve on sump assembly not advancing. Not sending voltage to element during dry cycle. Office to order control and sump assembly. Requesting 2 job count.; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)

Near Eastwood Ln, Olmsted Township, OH 44138
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL MVWX655DW1 "Gear case is leaking badly, damaging other components. Office to order gear case, belt, and drive pulley.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (BELT)"

Near Golden Ln, Broadview Heights, OH 44147
Brian B.

Brian B.

WALL OVEN GE JK3000DF3CC "CC that during a clean cycle a malfunction occurred and f91 on display. This code is for door lock failure. Found door lock in locked position, door open. Reset door lock. Tested bake and clean functions, cooling fan operating, door lock operating. Per tech sheet, this can be a control or door lock malfunction. All functions normal at this time, op test ok"

Near Tanglewood Ct, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed new part unit op tested good

Near Nepahwin Rd, Timberlake, OH 44095
Corina B.

Corina B.

RANGE FRIGIDAIRE BGGF3045RFA CC that the drawer does not come out. Found the back of the drawer is bent. Straighten the drawer out. Optest ok.

Near Glenallen Ave, Solon, OH 44139
Robert A.

Robert A.

DISHWASHER GE GDT695SSJ2SS "Checked under unit and inside door, no signs of a leak, ran unit, no leak found, op test ok"

Near S Sussex Ct, Aurora, OH 44202
Corina B.

Corina B.

WASHER WHIRLPOOL WFC7500VW2 Replaced the control. Brought core back for return. Ran a rinse and spin. Optest ok.

Near Severn Ln, Wickliffe, OH 44092
Dan H.

Dan H.

DISHWASHER MAYTAG MDBH965AWQ "Installed new latch and handle, op test good"

Near Munn Rd, Novelty, OH 44072
Jeff M.

Jeff M.

WASH/DRY STACK WHIRLPOOL LSE7806ACE The unit has a small glass fuse. The fuse was open cust was a refund I has the new timer. He will buy the fuse

Near Fairmount Blvd, Chagrin Falls, OH 44022
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Customer complaint of frost in freezer and by im, confirmed frost build up on top left corner of ff section, also freezer door was frozen shut, found service pointers addressing both issues, seals are good, door and drawers installed correctly, S15331, and w10842568; ordrng 1 W10612142 (SEAL ADAPTER) and 1 W10864518 (ADAPTER)"

Near Gilbert Ct, Cleveland, OH 44102
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KFIV29PCMS02 CC that the lt hand door does not close. Raised the foot to level the unit. Optest ok. ; schdld next appmnt for 10/26 FRI !

Near Washington Blvd, Cleveland Heights, OH 44118
Brian M.

Brian M.

WASHER AMANA NTW4516FW2 Tub was not sent Took pics of parts Part #w10471116 shelf was delivered a part not even close to being on a washer Took shelf with me Need to reorder tub ; ordrng 1 W10371566 (tub)

Near Center Rd, Perry, OH 44081
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4816FW2 Cust complaint clothes getting stuck under ajatater. Order ajatater ; ordrng 1 WP3951744 (agitator)

Near Holden Ct, Geneva, OH 44041
Robert A.

Robert A.

STACK W/D GENERAL ELEC GTUP270EM5WW "Found unable to remove adh and basket, will have to break adj, and poss damage basket, talked w/sm; ordrng 1 WH43X10056 (ADJ) and 1 WH45X10106 (BASKET)"

Near S Spring Valley Park Dr, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

REFRIGERATOR GE GFE28GSKFSS Replaced control and valve. All tested ok.

Near Ichabod Dr, North Ridgeville, OH 44039
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc moisture on mullion, turned mullions on, checked all door seals, good, cc handles loose, tightened, cust to watchOp test ok"

Near , CT
Corey L.

Corey L.

WASHER AMANA NTW4516FW2 "Customer complaint washer dripped water into washer, has since stopped, ran diagnostics no codes, ran calibration cycle, water pressure is really high hoses were very stiff, customer says her water pressure in the house is real high, advised closing water valve slightly, barely turned valve to the right from fully open"

Near E 93rd St, Garfield Heights, OH 44125
Brian M.

Brian M.

WASHER GE GHWS3605F0RR Installed listed parts Ran test cycle checked for leaks OP TEST OK

Near S Eagle St, Geneva, OH 44041
Brian M.

Brian M.

RANGE WHIRLPOOL KERS202BSS0 "Cc of no pre heat Found bake element Open Needs bake element ; ordrng 1 W10779716 (elmnt-bake5547), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Erich Dr, Willoughby Hills, OH 44092
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran diognostics, 1-2 control failure, watched cycle, needs control and ui; ordrng 1 W10897412 (UI PANEL) and 1 W109047141 (CONTROL)"

Near Kingswood Dr, Chagrin Falls, OH 44023
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced the parts listed. Optest ok.

Near Cottonwood Trail, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

MICROWAVE WHIRLPOOL WMH53520CS4 Replaced magnetron and diode. All tested ok. Heated ok.

Near Center Dr, Parma, OH 44134
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB8959SFZ4 Installed new part unit op tested good

Near Johnnycake Ridge Rd, Mentor, OH 44060
Dan H.

Dan H.

COOKTOP ELE JENN-AIR JED3430WB01 "Installed new infinite switch, op test good"

Near Chatfield Dr, Cleveland Heights, OH 44106
Jeff M.

Jeff M.

RANGE KITCHENAID KEBS207DBL9 The trans cam damaged cust is getting upset. Reorder part; ordrng 1 WP9760587 (TRANS)

Near Whitetail Run Ln, Mentor, OH 44060
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 Replaced the capacitor. Ran a calibration. Optest ok.

Near Washington Blvd, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

WASHER MAYTAG MVWC200XW0 The units sensor light was flashing I canceled the unit. No error codes ran a calibration cycles tested good. I did explain to her how to correctly operate the unit

Near Maplebrook Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFC7500VW2 Installed new part unit op tested good

Near Severn Ln, Wickliffe, OH 44092
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc of ice maker not working and ton of frost in freezer Found icemaker gettting water but not rotating while doing test harvest Found freezer door not closing all the way and seal not sealing properly Cleaned out freezer and steamed gasket OP TEST OK Have to return and install ice maker ; ordrng 1 WPW10764668 (ice maker14841), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near State Rd, Rock Creek, OH 44084
Robert A.

Robert A.

OTR MICROWAVE MAYTAG MMV4205DS1 "Inspected cb and power bd area, nothing found burnt or melting, tt motor good, ran unit several times, unable to duplicate at this time, op test okCust to watch"

Near Chardon-Windsor Rd, Huntsburg, OH 44046
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSD2652KES "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees , freezer section temperature at 48 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, found leak in high side line that runs through evaporator drain pan, recovered refrigerant, repaired line, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.8oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Summerwood Dr, Painesville, OH 44077
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Not making ice. Found frozen fill tube. Fill tube heater wires were broken. Office to order fill tube kit. Put mitigation mat under refrigerator.; ordrng 1 W10917894 (ICE MAKER FILL TUBE)

Near Broadview Heights, OH 44147
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL CAE2743BQ0 Found stuck key error and main control error. Found no issue with control but occasionally he start button does stick. Found that leak was coming from tub ring not being put back on properly from another service call. Corrected issues. Ran calibration ok. Ran actual wash cycle. All tested ok.

Near Turner Blvd, Elyria, OH 44035
Paul P.

Paul P.

WASHER CROSLEY VAW3584GW1 "Found pressure hose loose at board inlet, re connected hose, put washer through ops test. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near W 7th St, Cleveland, OH 44113
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced comp and drier, pulled 28”vac w/pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test okOfr 1606002487; used 1 TJAF1200 (TUBE EXT) from stock"

Near OH-303, Streetsboro, OH 44241
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFIS29BBWH03 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Maple St, Mentor, OH 44060
Paul P.

Paul P.

WASHER MAYTAG MHW3505FW0 "Found front user interface board shorted out. Repair within 30 days would be $501.91. Customer has decided to replace the washer, will not repair."

Near E 84th St, Cleveland, OH 44104
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG975H0HZ0 Unplugged the unit n plugged it in op tested good

Near Maple St, Mentor, OH 44060
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran diognostics 4-3 wash motor not running, 7-1 no heat, found motor recieving 120vac not running, needs sump, kick plate missing; ordrng 2 W10503548 (FASTENER)s and 1 W10526114 (KICK PLATE) and 1 W10917114 (SUMP ASM)"

Near S Prospect St, Ravenna, OH 44266
Jeff M.

Jeff M.

WALL OVEN ELE WHIRLPOOL WFG540H0ES1 Front left burner is not consistently lighting on its own. Both side panels are dented; ordrng 2 WPW10162245 (PANNEL )s and 1 WPW10515455 (LF BURNER)

Near Hudson Ave, Mentor, OH 44060
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Drain was clogged up, causing water to leak onto floor. Cleared debris from drain grommet. Cleared ice from drain and freezer. All tested ok."

Near Ashland Dr, Brook Park, OH 44142
David R.

David R.

WASHER WHIRLPOOL WFW72HEDW0 "Replaced control, drain pump, and water valves. Ran service mode, passed. Op test ok."

Near Butternut Ridge Rd, Oberlin, OH 44074
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBSD608ESS00 "For Immediate Attention of Your Service Department? Refrigeration KitchenAid Built-In RefrigeratorsTechnical Service Pointer #: W10849220 Action Required: Informational/Mandatory Release Date: April, 2016. This service Pointer directly talks about loss of cooling in the refrigerator needs the HV control box module; ordrng 1 W10849799 (HV CONTROL)"

Near Pepper Creek Dr, Pepper Pike, OH 44124
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW Cc of unit not working all the time Found could water full of iron Needs to have water system looked at

Near Laskey Rd, Rome, OH 44085
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 The unit is over cooling the is a service pointer that will correct this issue the updated control will regulate the temperature is better; ordrng 1 W11223731 (CONTROL )

Near Haverston Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFC310S0ES1 Thermal fuse bracket was broken the metal terminals came in contact with the cabinet short of the control out; ordrng 1 W11122531 (CONTROL ) and 1 WP3196548 (THERMO )

Near Bishop Park Dr, Willoughby Hills, OH 44092
Brian M.

Brian M.

DRYER GE GFDS350GL1WW Cc of noise in dryer Could not duplicate a abnormal noise OP TEST OK

Near Wisteria Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BS3 Customer showed pop took picCc of unit saying locked Found control board locked Unlocked control boardAdvised customer on how to unlock board OP TEST OK

Near Liberty Rd, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed wire and a ui OP TEST OK

Near Bryce Ct, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFT2976AEM00 "Cc of unit not cold in fridge and leds lights not working Found evap covered in ice Deforested unit found evap motor getting proper voltage but not running Needs evap fan replaced and control board ; ordrng 1 W10633627 (motor-evap6650) and 1 WPW10581606 (cntrl-elec10811), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Glen Valley Dr, Middlefield, OH 44062
Arthur V.

Arthur V.

WASHER GE GTE3300ASKOWW Unit came on by itself and when into a continuous drain mode. Found control bd (pressure sensor ) out of range and needs replaced est = 79.95 sc. 18.99 shipping. 110.00 labor. Parts 163.80. Wh18x28174. Total est = 398.83. Cust to call back if repair is wanted

Near Princeton, Madison, OH 44057
Brian M.

Brian M.

WALL OVEN COMBO GE SCB1001MSS01 Wrong part was ordered Parts diagram shows 2 transformer sharing the same part label Need to reorder part amount is the same no extra cost ; ordrng 1 WB17X10021 (transformer power)

Near Auburn Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found unit full of water, pressed drain, unit drained, fiund no loop in drain hose, corrected, ran diognostic cycle, op test ok"

Near Chadwick Dr, Kent, OH 44240
Corey L.

Corey L.

FREEZER WHIRLPOOL WZC3122DW01 "Customer complaint rattling noise is back, compressor is rattling on sheet metal it’s attached too, replaced one rubber boot, no rattling now, rattling should be rectified"

Near Sherbrooke Valley Ct, Willoughby Hills, OH 44094
Corey L.

Corey L.

RANGE KITCHENAID KFBS177YAL2 "Customer complaint unit beeps and shuts off sometimes, breaker was off when tech arrived, customer flipped breaker, started bake for 350, unit heated to 346, started convect bake, heard a ticking while fan was on, after 5 or so minutes in convect display went blank unit shut down and had a constant beeping tone, found wire in back of unit hitting smaller fan blade behind cavity wall, rerouted wire, sheathing was not broke, started convect bake again, no ticking, unit heated to 350 and beeped, temps good, op test good"

Near S Park Blvd, Shaker Heights, OH 44120
Arthur V.

Arthur V.

STACK W/D FRIGIDAIRE FLSE60RGS1 New blower wheel recieved cracked. Need to reorder Reschedule at customer request ; ordrng 1 131476300 (blower wheel)

Near Spruce Ln, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Replaced water valve and ice maker. Ice maker cycled and filled op test good

Near Eagle St, Fairport Harbor, OH 44077
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG540H0ES1 Cycled oven at 350 deg f and let cycle purchased nestle toll house chocolate chip cookies and after unit preheated baked cookies per package directions. Cookies dark on bottom not cooked on top. Order control and sensor ; ordrng 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec)

Near Heatherglen Drive, Mentor, OH 44060
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDF5600SAFM2 "Spoke to Cameron from tech line, he said to make sure to run the dishwasher on a longer cycle to wash away any residue. Reviewed the operation of the dishwasher with the customer. Set down mitigation mat."

Near Granger Rd, Cleveland, OH 44125
Corey L.

Corey L.

MICRO OVEN IKEA IMH16XWS4 "Customer complaint of a crack in trim on door, confirmed trim around glass on door is cracked in the middle on he bottom, needs door replaced, cannot dropship advised customer we will be tracking but part may not be here by scheduled return; ordrng 1 W10313277 (DOOR)"

Near Scarborough Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

WALL OVEN WHIRLPOOL WOS92EC7AS02 "Jump start thermal fuse and display turn on ,bake oven to 350 fill oven getting warm blower sound little bit slow but it heat up to 350 ; used 1 WPW10545255 (FUSE-THRML) from stock"

Near Farrs Garden Path, Westlake, OH 44145
Corey L.

Corey L.

DISHWASHER WHIRLPOOL MDBH945AWQ "Removed door panel, found plastic handle broken, needs handle, handle comes as assembly with latch, asked if the black handle would be ok since it’s only one available; ordrng 1 WPW10130695 (LATCH W/HANDLE)"

Near Tarkington Ave, Cleveland, OH 44128
Gabriel P.

Gabriel P.

DRYER GE GTDP400EM1WS Timer bad not moving gave customer and estimate he will not fix do not order parts

Near Lincoln Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

OTR MICROWAVE ELECTROLUX EI30BM60MSA "Part did not arrive rescheduling,also customer gave me a different complaint she didn’t give me before I guess display on door not functioning correctly buttons work the clock doesn’t and when warming up food does not show the minutes or seconds,this display is in the door ordering the whole door she will be out of town Thursday till next week ; ordrng 1 5304503310 (door assembly)"

Near Meadowbrook Dr, Lorain, OH 44053
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL GX5FHTXVQ03 Replaced ice maker in refrigerator. Ice maker cycled and filled properly. Set down mitigation mat.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Yvonne Dr, North Royalton, OH 44133
Gabriel P.

Gabriel P.

WASHER GE GTW680BSJ2WS There is a port connector back of machine for update ordering update port ; ordrng 1 WH98R1967001 (UPDATE )

Near Jaeger Rd, Lorain, OH 44053
Paul P.

Paul P.

COOKTOP GAS KITCHENAID KCGD500GSS00 Installed bezels on cooktop.

Near Westminster Ln, Broadview Heights, OH 44147
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 "Replace parts ran calibration and failed to agitate, calling rob for advise ,told me to check capacitor if terminals are loose inside checking found terminal loose inside and was open ordering capacitor ; ordrng 1 W11158831 (CAPACITOR )"

Near Madison Ave, Lorain, OH 44053
Corey L.

Corey L.

DRYER WHIRLPOOL WED49STBW1 "Customer complaint of a noise ado last like something is loose, ran entitlement and autho codes match, stated dry cycle, after a few minutes running heard a high pitch tick sound, pulley is warn, replaced pulley with ts, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; used 1 WP691366 (PULLEY DRIVE) from stock"

Near Columbus Rd, Bedford Heights, OH 44146

View More