We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Seven Hills, OH 44131
Corina B
Job Details: 02/02/2023
"CC that there is a loud noise in a spin cycle. Confirmed. Found oil leaking on the rotor and stator. Will need a new rotor, slide, stator, gearcase, clutch, washplate. ; ordrng 1 W11393685 (Gearcase) and 1 W10915701 (Rotor) and 1 W10734521 (Slide) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Royalton, OH 44133
David R
Job Details: 02/02/2023
"Replaced evap, comp, drier. Recovered refrigerant, pulled 28'vac w/ pump, watched, good, charged 4.24 oz r134a. Unit starting to cool. Good pressures. Frost pattern on Evap. Give 24 hours to return to normal temps. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44111
Angel
Job Details: 02/02/2023
Cc that unit is cooling but not enough. Verified temperatures and freezer was at 46* and ff section at 56* Checked compressor but it was not running but it was not overheated either felt normal so I used nitrogen to verify for leak and found a leak at the evaporator capillary line coming out the cabinet took picture and called techline spoke with Chris explained issue and provided him with a picture of the leak unit went under review customer will get contacted with any further instructions.
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Broadview Heights, OH 44147
Corina B
Job Details: 02/02/2023
"CC that the oven does not go to a different temperature when its heated to one temperature. Confirmed. Ran diag f2e1 stuck key. Started a bake heated to 375* changed temp started to go up. Turned oven off and turned back on and the temp froze. Will need a new ui. Office to reschedule appointments ; ordrng 1 WPW10464535 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYT00
Near Broadview Heights, OH 44147
David R
Job Details: 02/02/2023
"Cc unit FZ ice building up on cabinet bottom. Found drain tube clogged. Steamed all ice and cleared drain tube. Tested, pour water down. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVSS02
Near Avon Lake, OH 44012
Angel
Job Details: 02/02/2023
"Cc that unit has low water pressure. Confirmed tried dispensing water and the pressure is low asked them if the filter was changed and they stated yes a week ago but they said water was spraying out when they removed the filter and it was leaking and they had a hard time inserting the filter to make it stop. Unit will need filter housing replaced I didnt remove the filter to find out because if it keeps leaking theres going to be water everywhere. Ordering part.; ordrng 1 WPW10121140 (Housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Euclid, OH 44123
Manny
Job Details: 02/02/2023
"Cc unit stays open sometimes, stated she thinks is the gasket, and thinks something is broken from the icemaker because she can see a wire hanging, verified and gasket is good and doors are closing, wire customer sees its the bail arm. Unit is working as designed no issues found."
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG2022MW3
Near Cleveland, OH 44113
Manny
Job Details: 02/02/2023
"Cc unit not starting, verified and not starting, took apart to check components and they are rusted, heater housing rusting where HL thermostat sits, idler pulley, motor and motor mount are rusted, unit looks like water got inside and multiple parts are rusted, checked power and getting power to control but nothing leaving it, unit needs motor, heater assembly, motor mount, pulley, and main control customer will not proceed with the repair! ; ordrng 1 5304500454 (board) and 1 137493400 (switch) and 1 137292700 (belt) and 1 131367100 (motor cradle asmy) and 1 5304507499 (Idler pulley) and 1 134196602 (Motor) and 1 137392700 (heater asmy w/hous), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Jason N
Job Details: 02/02/2023
"Cc long dry timesRan dryer op test, checked airflow at vent outlet. Found venting restricted, almost no airflow at outlet. Checked heat from unit, good heat. Advised customer they will need venting serviced/cleaned."
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Cleveland, OH 44113
Manny
Job Details: 02/02/2023
"Cc unit not advancing in cycle, stated only making a grinding noise, verified and ran diagnostics found code 8-4 for drain electrical issue, took pump off and found glass in pump housing preventing the unit from draining, removed glass and reinstalled pump, ran test cycle, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Eastlake, OH 44095
Joe O
Job Details: 02/02/2023
"Cc: not freezing, not making iceFound temps in ff section at 35 degrees, freezer at 12 degrees. Found only partial frost pattern on both evaporators. Unit has dye filter installed. Found no dye. Checked pressures of system. Working on freezer unit is at a 10 in vac low side, high side 125 psi. Resting pressure (home position) 29psi both sides. Valve closed pressures at 12 in vac low side, high side 124 psi. Ff section cooling 5psi low side 148 psi high side. Placed in home position. Charged with nitrogen. Found pin hole leak on ff evap. Needs ff evapEntitlement shows parts under parts and labor warranty; ordrng 1 W11492867 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wickliffe, OH 44092
Jason N
Job Details: 02/02/2023
Cc RH door seal tearingReplaced RH door gasket using customer supplied part. Heated gasket and stretched to mate to cabinet to ensure good seal. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Moreland Hills, OH 44022
Brian M
Job Details: 02/02/2023
Installed adjusters kit OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Lakewood, OH 44107
Manny
Job Details: 02/02/2023
"Cc lights went out and ice maker only made 2 trays, verified and lights are out, removed top cover and found light connection loose, secured and lights are back on, Checked ice maker and bin is full of ice that customer purchased plus some cubes that the unit made, advise customer to empty ice container since the unit is detecting ice container is full and it wont cycle until icemaker sensor detected container low, Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Joe O
Job Details: 02/02/2023
"Installed motor. Ran auto test and calibration. Ran drain and spin. Tested multiple times, no squealing. Op test ok"
We serviced a
MAYTAG DRYER
Model WED49STBW1
Near Willoughby Hills, OH 44092
Jason N
Job Details: 02/02/2023
"Cc unit not heating Checked power in to unit, good at 244v L to L. Checked all thermals, found hi limit thermostat open. Replaced thermostat using misc truck stock kit. Ran dryer test, good heat, checked airflow at vent outlet. Found airflow restricted, barely moving through outlet. Advised customer they will need venting serviced/ cleaned. ; used 1 W10900067 (Cutoff-tml) from stock"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Cleveland, OH 44111
Manny
Job Details: 02/02/2023
"Cc unit no heating, verified and bake igniter is out, replaced with TS# 12400035, ran bake to 350, opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2869TF9
Near Perry, OH 44081
Joe O
Job Details: 02/02/2023
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Jason N
Job Details: 02/02/2023
"Cc unit not making ice Customer stated it was making ice for awhile and then quit again. Ran manual harvest test, jumped t to h. Ice maker will not index, will need replaced. Replaced ice maker using truck stock ice maker kit. Reran harvest test, ice maker indexed and filled mold with water. Op test good. ; ordrng 1 WPW10300024 (Icemaker)"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS4
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 02/02/2023
"Replace control,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089AEP12
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/02/2023
"Reset controls the unit started working,advise to monitor"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ06
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/02/2023
"Replace both front leg and valve,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/02/2023
Replace light on freezer now is working as design
We serviced a
MAYTAG RANGE
Model MGR8700DS0
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/02/2023
Took oven panel out preheat unit and everything working as design advise to monitor and ask to call back if they have issues
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Rocky River, OH 44116
Gabriel P
Job Details: 02/02/2023
Found error code f7e2 variable speed motor failure try run diagnostic but it wont do nothing only fills and drain ordering pump also customer calling snow brothers to get unit replace being only two days old and also if they end up replacing the part they will need the installers to take unit out cause of tight space before we fix it ; ordrng 1 W11460946 (Pump)
We serviced a
GE WASHER
Model WJRE5550H1WW
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/02/2023
"Found pulley driven broken ordering and requesting 3 job count ; ordrng 1 WH07X10019 (Pulley driven) and 1 WH2X1203 (Bolt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Strongsville, OH 44149
Marie V
Job Details: 02/02/2023
Cc of unit leaking alter on the cycle. Follow water marks from leak is leaking from fabric softener dispenser. Verify water pressure at home is 59psi. Unit will need new valve and dispenser . Also found SP W11651001. Unit will need ring tub. Office will contact once they have eta on the part; ordrng 1 W11595805 (Water valve) and 1 W11569112 (Dispenser) and 1 W11590590 (Ring tub)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Cleveland, OH 44130
Marie V
Job Details: 02/02/2023
"Cc that the unit is not drying dishes. Ran diag found error code 7-1 After diag was done. Verify temperature, 165* +. Advice cust to run hot water before starting unit and to add sani rinse and heat dry option to help dry better. Unit working properly. Op test ok"
We serviced a
MAYTAG RANGE
Model M1TXEGMYQ01
Near Parma, OH 44129
Marie V
Job Details: 02/02/2023
Cc that burner does not comes on all the way. Confirmed. Burner needed to be cleaned up also adjusted burner gas valve. Op test ok
We serviced a
WHIRLPOOL WASHER
Model Wtw5105hw2
Near Brook Park, OH 44142
Marie V
Job Details: 02/02/2023
"Cc of unit will not run. Confirmed. Unit strats then shufts off. Found capacitor needed replaced. Replaced from T/s. Ran unit, and calibration. Stared a cleaning cycle pass. Op test ok; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Brook Park, OH 44142
Marie V
Job Details: 02/02/2023
Cc of squeaking noise. Confirmed. Found noise coming from belt. Replaced belt from t/s and cam. Tested unit. Op test ok; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westlake, OH 44145
Marie V
Job Details: 02/02/2023
"Cc that the unit is not washing dishes, confirmed. Found motor getting 120v. Replaced from t/s. Op test okNo leaks. ; used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Olmsted, OH 44070
Marie V
Job Details: 02/02/2023
"Unit bought at costco, took pic of receipt. Is under the second year. Cc that unit is not washing dishes and dissolving detergent. Confirmed. Found motor not running. Will need new pump.; ordrng 1 W11087376 (Pump)"
We serviced a
KENMORE RANGE
Model 790.41012801
Near Westlake, OH 44145
Marie V
Job Details: 02/01/2023
"Cc that the oven hows an error code and they ahve to shut the breaker off to get it to stop. Confirmed. Found control shorted out, has black marks in it. Wires are good and oven sensor is out of ranche. Unit will need control and sensor. Ordering parts. ; ordrng 1 316577016 (Control) and 1 316217002 (Oven), used 1 SHIPPING (shipping and handling),from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chesterland, OH 44026
Brian M
Job Details: 02/01/2023
Installed listed parts. Ran calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Hiram, OH 44234
Brian M
Job Details: 02/01/2023
Used control received control is broken in several places Needs reorder Installed new harness ; ordrng 1 WPW10746274 (cntrl-elec)
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 02/01/2023
Replaced the ui. Brought the core back for return. Heated both ovens. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Madison, OH 44057
Jason N
Job Details: 02/01/2023
"Cc unit bouncing all over, going offbalanceChecked tub suspension, found tub bouncing several times when pushed down. Suspension springs are weak and will need replaced. ; ordrng 1 W11130362 (Suspension)"
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2023
"Cc: not heating. Found terminal block shorted out. Replaced terminal block and power cord. Op test ok ; used 1 PT600L (4 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
WHIRLPOOL RANGE
Model SF367LXSB2
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2023
Cc: gas odorCustomer stated they came home on 3 different occasions and had a faint gas odor in the kitchen area. They stated it has been intermittent. No odor upon arrival. Pulled knobs to check valves. Sprayed down exposed lines. No signs of leaks. And still no odor. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44135
Manny
Job Details: 02/01/2023
"Cc unit making a loud grinding noise, verified and noise coming from the bottom , took kick plate and condenser too close to the cabinet and causing a vibration noise. Moved condenser and no noise, opt test ok"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Elyria, OH 44035
Angel
Job Details: 02/01/2023
Cc that unit is not tumbling just humming. Ran unit and can hear drive motor humming but cant turn. Took apart u it and everything looked good did find an extra door switch laying in the bottom of unit so I thought that extra part was probably jammed around tub so i removed it reinstalled all parts tested unit again but nothing will need to order drive motor and blower wheel.; ordrng 1 279827 (Drive motor) and 1 WP694089 (Blower wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, OH 44144
Marie V
Job Details: 02/01/2023
Replaced control board. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Lorain, OH 44053
Gabriel P
Job Details: 02/01/2023
"Steam all ice and replace control and harness,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Lorain, OH 44053
Gabriel P
Job Details: 02/01/2023
Found error f4e3 pump failure ordering ; ordrng 1 W11025157 (Pump ass)
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Grafton, OH 44044
David R
Job Details: 02/01/2023
Customer had questions with unit operations and options. Tested out diagnostics. Good. Tested different washes with Extra Power button. Good. All components test good. Op Test Ok.
We serviced a
KENMORE DRYER
Model 110.97872601
Near Westlake, OH 44145
Manny
Job Details: 02/01/2023
"Cc unit not starting, verified and unit powered up but wont run, took apart check heating circuit components and all good plug in and turned unit on while take voltage and No voltage from the control to components, but good power coming in, unit needs control and UI both parts discontinued. ; ordrng 1 W10048220 (cntrl-elec(discontinued)) and 1 WPW10023340 (cntrl-elec(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near North Olmsted, OH 44070
Manny
Job Details: 02/01/2023
"Cc unit making a loud noise and wont agitate, verified and found gearcase leaking oil from shaft, unit needs gearcase, agitator base stuck on gearcase shaft will net to cut it off; ordrng 1 W10528947 (drive hub kit) and 1 W11418231 (Agitator) and 1 W11454738 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Hiram, OH 44234
Brian M
Job Details: 02/01/2023
Cc unit not washing properly Ran test cycle and manual check Found unit functioning properly Advised to watch
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Garrettsville, OH 44231
Brian M
Job Details: 02/01/2023
Installed motor Ran Load with items in it Unit seems to be spinning better Advised to watch
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/01/2023
"Cc unit not heating, timer not advancingChecked power unit. Found red L wire burnt off on terminal block. Replaced terminal block and power cord using truck stock parts. Ran dryer op test, good heat and timer motor advancing timer. Op test good. ; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
Angel
Job Details: 02/01/2023
Cc that clothes were still wet at the end of the cycle but all the water was drained out. So I ran diagnostics and found F0E5 off balance load. Explained to customer how to pause unit if she ever catches it going off balance and if she doesnt catch it on time and the unit paused already she can just run a drain/spin but also recommended to keep load small from 6 to 7 regular bath towels and 2 tablespoons of detergent to wash the clothes opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Lakewood, OH 44107
Angel
Job Details: 02/01/2023
Replaced door opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Aurora, OH 44202
Corina B
Job Details: 02/01/2023
CC that there is thumping noise. Confirmed. Found the upper spray arm bouncing off the tub. Will need a new spray arm. Will replace the heater on return visit. Office to reschedule appointment ; ordrng 1 W11590538 (Retainer) and 1 W11573766 (Spray arm) and 1 W11507999 (Feed tube)
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 02/01/2023
Replaced blower wheel and all dented panels tested unit opt test n/g unit kept throwing a F6E3 error acu miscommunications with motor checked all connections and it was good ordering acu and drive motor. Office to reschedule motor out of stock set as a 2 job count ; ordrng 1 W11527562 (Control board) and 1 W11519731 (Motor)
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Mantua, OH 44255
Brian M
Job Details: 02/01/2023
"Installed motor, housing and wheel Ran test cycle No noise at this time Customer not present Talked to via txt Attached pic of text"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS311SDHM02
Near Cleveland, OH 44128
Jason N
Job Details: 02/01/2023
"Cc unit not coolingFound evaporator frosted over solid. No airflow to ff section. Ran manual force defrost, heater circuit energized. Ordering evaporator harness and thermistor. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Corina B
Job Details: 02/01/2023
"CC that the unit is not working, unless you unplug it. Ran diag F7e1 Tachometer missing or wrong signal. F5e4 lid not being open in cycles. Unit does not start unless you unplug unit. Will need a control. ; schdld next appmnt for 2/8 WED 12-3"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Streetsboro, OH 44241
Brian M
Job Details: 02/01/2023
Cc unit not balanced Leveled unit OP Test Ok
We serviced a
GE RANGE
Model JBP35E0H2BB
Near Bedford, OH 44146
Jason N
Job Details: 02/01/2023
"Cc unit oven not working Customer stated oven sparked when she started a bake cycle. Found broil element physically open. Ran bake test, bake element is heating properly. Unit needs broil element. Called landlord with diagnosis. Ordering part. ; ordrng 1 WB44T10009 (Broil element)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2023
"Cc: not maintaining tempsCustomer stated unit intermittently will not re heat during cycle. He stated if baking at 275 for 4 hours intermittently the unit will drop to 180 degrees, advised customer of fluctuations in temperature. Ran test bake. Monitored. Unit averaging 340 degrees. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Maple Heights, OH 44137
Jason N
Job Details: 02/01/2023
"Cc unit not coolingFound both sections are room temperature, compressor is not running. Found start relay clicking. Checked amp draw on compressor, reading 9.44A and then relay overload opens. Compressor is locked and need replaced. Part not showing in stock from Marcone, office to schedule customer with next service date. ; ordrng 1 W11582579 (Compressor) and 1 W11109499 (Drier)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Parma, OH 44129
Manny
Job Details: 02/01/2023
"Cc unit shuts off mid cycle, verified and no codes, checked heater and 14.5 ohms within range, checked from both pin to ground and have continuity, spoke to bj and he said hes not sure if is supposed to have continuity to ground, calling TL spoke to, Rich he said there should be no continuity from p4 to ground, advise replacing the heater, ; ordrng 1 W10703867 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS7
Near Aurora, OH 44202
Corina B
Job Details: 02/01/2023
Cc that there is water leaking on the floor. Confirmed. Found the drain tube a duck bill. Replaced the drain tube from t/s. Service pointer W10632338. Steamed the drain hole out. Opt test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44109
Marie V
Job Details: 02/01/2023
"Cc unit is off balance shaking. Confirmed unit had a broken leg. Replaced from surplus. Ran diag found error code F2e1 ui stuck button. Verify panel, all buttons worked. Found unit has bezel lid lock broken, ordering. Cust will install. No need to go back.; ordrng 1 W11559688 (Bezel) and 1 W11213957 (Leveling feet)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44109
Marie V
Job Details: 02/01/2023
"Cc unit will not complete cycle. Ran diag found error code f7e7 motor unable to reach target rpm , f0e2 oversuds , f0e3 overload, f0e7 load detected when running cleaning cycle. Ran auto test and verify unit underneath, all connections are good. Ran calibration and auto test they both worked. Explain size load and detergent amount per cycle. Op test okAlso found a sock stock on the bleach dispenser. Looks like they added clothes all the way to the top. Unit is working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Parma, OH 44134
Gabriel P
Job Details: 02/01/2023
"Replace gaskets and steam out,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MBL2255KES
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/01/2023
Cc unit not making iceFound ice maker stuck in mid cycle. Checked power to ice maker when door switch is made. Good at 117v. Unit will need ice maker assembly. ; ordrng 1 D7824706Q (Icemaker)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Rocky River, OH 44116
Angel
Job Details: 02/01/2023
Replaced bake element than tested unit by preheating it to 350* and preheated perfectly opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Strongsville, OH 44149
David R
Job Details: 02/01/2023
"Took off compressor and drier. Soldered drier and steel line kept getting clogged. Cut steel line. Got drier on and when pushing back into place, still line snapped off at cabinet. Cannot repair, non repairable. Calling tech line to document that unit is non repairable. Sent pics. Documented. Warranty to contact customer or customer to contact customer assistance line with file number. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kent, OH 44240
Brian M
Job Details: 02/01/2023
"Unit not cooling Compressor windings open Needs compressor ; ordrng 1 W11574734 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near North Royalton, OH 44133
Manny
Job Details: 02/01/2023
"Cc that water from the sink gets in the unit, stated that when sink is draining the water goes into the unit, check drain line and drain hose too low, elevated hose and ran test, no water in the unit after customer filled the sink and let it drain as unit was draining, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Strongsville, OH 44149
Gabriel P
Job Details: 02/01/2023
"Found bearings on pulley squeaking replace from t/s.opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE DISHWASHER
Model PDW8280N20SS
Near Avon Lake, OH 44012
Angel
Job Details: 02/01/2023
"Cc that unit is leaking. Verified and unit is leaking from inlet valve will need i let valve replaced. Gave customer the estimate and stated since he recently moved in he would rather get a new unit and noticed the unit is old and has some parts discontinuing; ordrng 1 WD15X10014 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Kent, OH 44240
Brian M
Job Details: 02/01/2023
Installed sensor Ran test bake and calibrated OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Solon, OH 44139
Corina B
Job Details: 02/01/2023
"Replaced the drain pump. Unit is draining. Moved the wires on the drain pump, no broken wires for the drain pump. Unit was pulled out, plumber coming back to reinstall. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Euclid, OH 44123
Jason N
Job Details: 02/01/2023
"Cc unit not spinning outRan diagnostics, found codes f0e7 for load detected during clean cycle and f8e1 for long fill. Found drain hose to unit, laying on floor draining into floor drain. Hooked drain hose up to side of washtub. Cleared codes and ran auto test cycle. All functions passed. Op test good."
We serviced a
GE REFRIGERATOR
Model GFSS6KKXASS
Near Strongsville, OH 44149
Manny
Job Details: 02/01/2023
"Cc unit making a clicking noise and no ice produced, verified and icemaker is stuck in a harvest and keeps clicking, unit needs ice maker replaced, ordering ice maker.; ordrng 1 WR30X10097 (Ice maker assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Avon Lake, OH 44012
Angel
Job Details: 02/01/2023
"Replaced control board, damper, harness with fan and drip pan set temperatures correctly also let the customer know that the copper line for the water on the back of the unit is crimped by the floor looks like when they pushed the unit back since the line is coming out the floor it got pinched causing it to crimp also stated she did have the water just dripping out when dispensing and let her know thats why and it can give her issues with making ice as well so she has to get that fixed. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Olmsted Township, OH 44138
Manny
Job Details: 02/01/2023
"Tub came damaged, see pics; ordrng 1 W11219115 (Outer tub)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 02/01/2023
Cc u it not washing Ran test found sump humming not creating pressure Needs sump assembly ; ordrng 1 W11416362 (Sump) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/01/2023
"Checked power at board, missing 120 Temps at 5-8 degrees Checked voltage at switches all functioning Called whirlpool They are sending it for review"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near North Royalton, OH 44133
David R
Job Details: 02/01/2023
"Cc unit not cooling. Found harness wire to compressor vibrated loose, causing no voltage to go to compressor, corrected, tested, good. Compressor came right on. Give 24 hours to return to normal temps and 24-48 for full bin of ice. Called techline to document. Unit is good."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Brecksville, OH 44141
David R
Job Details: 02/01/2023
Scratches and marks on door. Ordering a new door. ; ordrng 1 W11385801 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Euclid, OH 44123
Jason N
Job Details: 02/01/2023
"Cc unit lid locked and unit will not power on Customer did not have a pop, contacted office, they did not receive anything from RaC. Ran m/s entitlement, its blank. Contacted office, JS, stated to have customer call RaC to see if they could send us the pop. RaC is contacting WP to verify warranty. Checked power into main board, found main board is burnt, component on main board popped. Unit will need main board replaced. ; ordrng 1 W11543997 (Main control)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
David R
Job Details: 02/01/2023
"Cc unit UI is working but when running trying to agitate or spin, loud buzzing noise. Ran diagnostics, will not agitate, bussing coming from Actuator. Replaced from t/s. Tested in Quick wash. Good. Op Test Ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Parma, OH 44129
David R
Job Details: 02/01/2023
"Cc unit on left side got to touch, customer said they took temp and getting close to 200 degrees on side. Had customer run oven at 400* while I was on the way. Unit has been at bake 400* for more than half an hour. Left side is also where the vent for the oven leads out. Calling techline to document. Techline agreed, that side more liable to get hot because of the vent running through that side. Unit is good. Working properly. Op Test Ok."
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFH20F3QWC
Near Mentor, OH 44060
Jason N
Job Details: 02/01/2023
Recovered refrigerant. Installed compressor and uv filter drier from truck stock. Pulled vacuum on system to 29 in/hg. Recharged system with 4.2oz. Of r134a. Low side stable at 0psi. Op test good. ; used 1 WPW10143759 (DRIER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2313LS0
Near Cleveland, OH 44103
Joe O
Job Details: 02/01/2023
"Cc: not cooling ff sectionFound temps in ff section at 57 degrees, freezer at -7 degrees. Found drain tube plugged, lower drawer frozen in unit. Found control housing melted to liner, liner is cracked and warped(took pic). Freezer evap frosted over. Ohmed out heater circuit from control, checked good at 29 ohms. Needs control, and drain tube cleared. Customer does not want to repair at this time; ordrng 1 241739710 (board-control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/01/2023
"Cc: not making ice, dispenser brokenFound display cracked, does allow selections but also makes its own selections. ice maker off upon arrival. Turned ice maker on. Ice maker cycled, and filled. Advised customer ui may have turned ice maker off. Needs uiCustomer showed popPart shows out of stock. Office to reschedule ; ordrng 1 W11284720 (panel-ui)"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/01/2023
Installed igniter. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt104tfdw00
Near Parma, OH 44134
Marie V
Job Details: 02/01/2023
"Cc that the unit is not running constantly and that is not cold enough. Took temps in freezer was at 7* and fresh food section at 40*. Cust said that unit is not running for like 5 hours. Fan is running, removed back panel and theres full frost. Try getting the thermostat to come on colder, had to shut it off and get it all the way cold to get it to come on. Would recommend replacing thermostat, but is cooling properly at this point. Cust will call us back if they want to continue. ; ordrng 1 W10839843 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Parma, OH 44129
Marie V
Job Details: 02/01/2023
"Cc that the gasket was not sealing all the way and the door was stuck. Cust cleand it up. Verify gasket, is sealing all the way. Also this gasket goes between liner and door. They dont go back the same way. If gasket breaks unit will need new door. No adjusted needed at this pont. Advice cust to open door from middle of handle . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Brooklyn, OH 44144
Marie V
Job Details: 02/01/2023
"Replaced water valve, control, ice maker and ice maker fan. Cycled ice maker. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Brook Park, OH 44142
Marie V
Job Details: 02/01/2023
"Cc that the unit was off balance and that the unit showed a error code. Ran diag found error code F3E3 inlet water temp fault , F0E5 off balance load , F0E2 oversuds , F7E7 motor unable to reach target rpm. Verify unit underneath, also motor winding are in range as tech sheet shows. Unit is running properly at this point. Explain cust off balance loads and how to prevent them . Also detergent amount. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Jason N
Job Details: 02/01/2023
Installed UI panel and dispenser drawer. Ran test cycle. All functions passed. Customer also concerned about condensation buildup on console face of unit. Advised customer this will be normal if running a warm/hot temperature cycle since there is no lid seal to prevent steam from escaping lid. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/01/2023
"Called customer as unit is tripping gfci and the manufacturer states units should not be connected to any gfci or ark fault circuit. Customer stated unit will work on a non gfci circuit, but not the gfci. Advised customer the unit needs to be on a dedicated non gfci circuit."
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BBL01
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/01/2023
"Arrived, found one ui board incorrect. Has the correct part number wrong part. ; ordrng 1 WPW10708464 (cntrl-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Garfield Heights, OH 44128
Corina B
Job Details: 02/01/2023
"Replaced the tub, inner and outer door, ui and seal. Tested no leaks. Opt test ok. Put the model serial tag on the inside of the kick plate."
We serviced a
WHIRLPOOL DRYER
Model MDG4000BWW
Near Moreland Hills, OH 44022
Joe O
Job Details: 02/01/2023
"Cc: not tumblingFound belt snapped. Needs belt.; ordrng 1 WP33002535 (belt), used 1 SHIPPING (shipping and handling) from stock"