Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

Corey L.

Corey L.

WASHER MAYTAG MHWE550WW01 "Replaced water pump, ran test cycle, op test good, customer bought dryer vent per tech suggestion, asked to help/show how to install, quoted 40 additional labor, ok, replaced dryer vent"

Near Jackson Rd, Moreland Hills, OH 44022
Corey L.

Corey L.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Installed control, op test good, advised customer to check ice production in the morning it should definitely have made some by then"

Near Wimbledon Rd, Shaker Heights, OH 44122
Paul P.

Paul P.

DRYER WHIRLPOOL WED7000DW1 "Replaced control. Tested operation of dryer on no heat and heat cycles, working properly. Technician took core for return."

Near W 130th St, Parma Heights, OH 44130
Paul P.

Paul P.

DISHWASHER KITCHENAID KUDC10FXSS5 "L/M CWOW. Installed outside dishwasher seal. Set down mitigation mat. Ran rinse/drain cycle. Dishwasher will need door gasket.; ordrng 1 W10300924V (door seal), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wilton Ln, North Royalton, OH 44133
Brian M.

Brian M.

WASHER MAYTAG MHW8200FW0 Cc of wet clothes at end of cycle Ran diagnostics found no error codes Ran auto test OP TEST OK

Near Hidden Valley Dr, Chagrin Falls, OH 44022
Jeff M.

Jeff M.

DRYER ELE WHIRLPOOL WED7000DW1 Installed new part unit op tested good

Near Tamarac Blvd, Willoughby, OH 44094
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Replace damper opt test ok it made the sound we remove stuff on top fridge and stop the vibration plus damper sound better then the one before

Near Fielding Dr, North Olmsted, OH 44070
Jeff M.

Jeff M.

MICRO OVEN WHIRLPOOL WOC95EC0AS04 Installed new part unit op tested good

Near Heatherglen Drive, Mentor, OH 44060
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KBFO42FTX04 "Customer complaint leaking water onto floor, found frz floor a sheet of ice, evap drain is clogged, steamed drain, cleared clog, cleared ice build up on frz floor, drawers, walls and ceiling, slides are good, taking new parts"

Near S Woodland Rd, Shaker Heights, OH 44122
Gabriel P.

Gabriel P.

RANGE HOT POINT KOSE500EWH01 "Replace panel control,bake to 350 opt test ok"

Near Tiffany Ct, Avon, OH 44011
Arthur V.

Arthur V.

WASHER ROPER RTW4516FW2 Replaced drain pump. Op test good. Pump sounds alot better than original.

Near Dillon Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

DRYER MAYTAG MEDB835DW4 Found issue is with customer power. Neutral connected to ground. Customer needs a electrician to provide correct power.

Near Sheffield Rd, Jefferson, OH 44047
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dishwasher doesn’t wash, started normal cycle, unit filled, wash motor just hummed, unit needs new pump assembly; ordrng 1 W11087376 (PUMP ASM)"

Near Willow Ln, Beachwood, OH 44122
Brian B.

Brian B.

MICROWAVE KITCHENAID KMHC319ESS4 "Tested unit.. After 3 minutes, a bracket inside starts vibrating. Opened control panel and adjusted inside bracket. Tested unit for 3 and 5 minutes, no vibration. All functions seem normal. Advised customer to monitor."

Near Brockway Dr, Westlake, OH 44145
Brian B.

Brian B.

DISHWASHER WHIRLPOOL WDF320PADW2 "CC of not cleaning dishes and soap laying on bottom. Ran diag cycle. No water going into machine. Found water turned off under sink. Turned on water, ran test / calibration cycle. all functions normal. Op test ok.. office said they have not received credit application so we can bill. Called Jess, she will email app again and they will fill out. Office must bill, their office people cannot pay . ; saved tckt"

Near Lakeshore Blvd, Willowick, OH 44095
Macaulay G.

Macaulay G.

WASHER AMANA NTW4516FW2 Clutch not engaging when shifted. Replaced clutch from truck stock. Tested ok.; used 1 W10721967 (PULLEY) from stock

Near Natchez Ave, Cleveland, OH 44109
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Found inside of freezer covered in frost, from ceiling to floor. Pulled machine out and found duck bill on end of drain tube clogged up. Cleaned out duck bill. Used steamer to clear ice in freezer and air shafts. Also, sealed gaps in liner with silicone adhesive from t/s. Set controls to normal, op test ok."

Near Parkside Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

M/W CONVECTION WHIRLPOOL WMH32519FZ0 "Customer went to change build and bulb shattered. Filament hit cavity of unit and damaged lamp holder, display, and control. Office to order control, display, lamp holder, and bulb.; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11123955 (cntrl-elec) and 1 W11221051 (CONTROL)"

Near Aylesworth Dr, Parma Heights, OH 44130
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WET1L1TZYW00 Evaporator fan was not running. Fan is receiving voltage. Replaced from truck stock. All tested ok. Bill account.; used 1 WP2315539 (MOTOR-EVAP) from stock

Near Aqua Marine Blvd, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5600XW0 "Gearcase is beginning to leak, causing it to slip. Office to order gear case. ; ordrng 1 W11132267 (gearcase 269.26), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Grovewood Ave, Parma, OH 44134
Macaulay G.

Macaulay G.

RANGE KENMORE 790.943547 Replaced control board. All tested and preheated ok.

Near Carleen Ave, Avon, OH 44011
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit has bad sealed system leak at fresh food evaporator. Compressor is making a lot of noise due to leak. Would need evaporator and compressor. Customer does not want to repair. Collected for service.

Near Pelican Lake Dr, North Ridgeville, OH 44039
Robert A.

Robert A.

WASHER WHIRLPOOL WTW8500DC5 "Ran diognostics, good,ran test 51, good, started normal wash, unit filled and adj, ran spin, good, working as designed op test ok"

Near Johnson Rd, Kent, OH 44240
Macaulay G.

Macaulay G.

HOOD WHIRLPOOL WVW53UC6FS1 "Ordering control. ; ordrng 1 W10895847 (cntrl-elec 176.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Reset connections on ui and microswitch, op test ok"

Near Chesterton Ct, Aurora, OH 44202
Corina B.

Corina B.

DRYER MAYTAG MEDB980BW0 Replaced the parts listed. Brought core back for return. Optest ok.

Near Bonnieview Rd, Mayfield, OH 44143
David R.

David R.

DRYER MAYTAG MDG9806AWW Replaced blower wheel. Op test ok.

Near Briarpatch Dr, Olmsted Falls, OH 44138
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Replaced thermistor and control. Put at the recommended setting. Op test ok.

Near Chestnut Ridge Rd, North Ridgeville, OH 44039
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT549SZDM00 "CC that there is condensation in the ff and sometimes frost build up in the fz. Will need a main control . Called SM to order part. Cust is going to install. ; ordrng 1 W11223731 (CONTROL 4882), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Forestdale Dr, Kirtland, OH 44094
Corina B.

Corina B.

WASHER MAYTAG MVWB980BW0 Basket comes up half way on the shaft. The lock tight tool to take the nut off the screw snapped in half. A lot of rust around the nut to the bearing. Will not come loose with a crescent wench and chandler lock. Will need a new basket and tub. Called SM to order parts. ; ordrng 1 W10119266 (screw) and 1 W10134571 (clip) and 1 W10381077 (tub-outer) and 1 W10549509 (basket) and 1 WP8533928 (screw) and 1 WPW10222008 (filter) and 1 WPW10297450 (cover) and 1 WPW10325894 (heater)

Near Churchill Blvd, University Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ED2FHAXSB03 "CC that the ice maker does not work. Checked the ice maker eye, flashes once and off one second. Will need the optics controls. Cust does not want to repair"

Near Hathaway Ln, Warrensville Heights, OH 44122
Brian M.

Brian M.

ICE MAKER KITCHENAID KUIC18PNTS3 Customer had ice bin full of ice Installed thermistor OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Thistle Ln, Novelty, OH 44072
David R.

David R.

REFRIGERATOR GE GNE26GSDDSS "Ice build up underneath deli tray. Ice maker no ice, will not cycle own it’s own. Needs new ice maker and to be steamed. Found debris in drain tube. Removed and cleaned. Steamed out all ice. Ordering ice maker.; ordrng 1 WR30X25766 (icemaker asm 107.94), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Country Meadow Way, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

COOK TOP KITCHENAID KFGD500ESS04 Igniter not glowing but is receiving 120vac. Replaced igniter from truck stock. All tested ok.; used 1 12400035 (IGNITER) from stock

Near Shale Brook Way, Strongsville, OH 44149
David R.

David R.

UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 "Unit not plugged in, will need to be plugged in 24 hours prior to service. Call store Tuesday 10/23/18 to make sure unit is plugged in.; schdld next appmnt for 10/24 WED !"

Near Center Rd, Avon, OH 44011
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 "CC that lights not working properly. Found failed ac dc module. 120v to module, not lighting all the way. Will give est. customer does not want to repair at this time, he will call whirl for assistance. Do not order part. Whirl is paying sc."

Near Hawkins Rd, Westlake, OH 44145
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF540CWBM01 Replaced freezer door and gasket. Used steamer to form gasket and remove frost buildup. Op test ok.

Near Erie Rd, Rocky River, OH 44116
David R.

David R.

DRYER WHIRLPOOL GGQ8811LL0 "Replaced sensor. Ran unit, heat cycled on. Op test ok."

Near Randolph Dr, Lorain, OH 44053
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF507ESS01 This is a replacement fridge from his other fridge that he had. He does not have the delivery paperwork he will get a copy of the delivery paperwork and either send it to the office or show it to the technician when he arrives to fix the refrigerator. ; ordrng 1 W11033168 (HARNESS )

Near Riding Tr, Painesville, OH 44077
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KDTE334DBL0 Replaced the pump and motor. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Riverwood Dr, Chardon, OH 44024
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT730PAHV0 "Cust showed pop, sent pic. CC that the unit is dead. Checked power to control, 0 volts. Found the wires coming from the plug to the control are melted and burnt. Reconnected the wires. Optest ok."

Near Eagle Rd, Willoughby Hills, OH 44094
David R.

David R.

DISHWASHER KITCHENAID KUDP01FLSS0 Replaced thermal fuse. Op test ok.

Near Deer Run Dr, Amherst, OH 44001
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFTR1814QW4A "Cc unit not cooling Found compressor not running, tested with start device, hummed and tripped device. Tested resistance across terminals, all ok. Compressor rotor locked. Needs compressor/sealed system. Customer paid svc but has home warranty She will be contact with office"

Near Euclid Chardon Rd, Kirtland, OH 44094
Brian B.

Brian B.

WASHER MAYTAG MVWC300XW0 "CC that machine not going through cycle. Ran diag, codes for basket speed fault and motor unable to reach rpm. Checked for friction on drive train, none found. Checked lower components, found oil spray from gearcase. Cleared codes and ran calibration and auto test. Machine now agitating and spinning, but advised customer on gearcase issue. Does not want to repair . Paid sc. do not order part."

Near Shaker Dr, Wickliffe, OH 44092
Gabriel P.

Gabriel P.

OTR MICROWAVE ELECTROLUX EI30BM60MSA "Part did not arrive rescheduling,also customer gave me a different complaint she didn’t give me before I guess display on door not functioning correctly buttons work the clock doesn’t and when warming up food does not show the minutes or seconds,this display is in the door ordering the whole door she will be out of town Thursday till next week ; ordrng 1 5304503310 (door assembly)"

Near Meadowbrook Dr, Lorain, OH 44053
Corey L.

Corey L.

WASHER MAYTAG MVWP575GW0 "Customer complaint of a noise in high spin during rinse, ran diagnostics, no codes found, started manual test cycle, heard a tick when unit was starting in high spin then tapered off, unit is level, unit is on 2” of wood and legs fully extended making all running sounds louder, customer has not ran cycle other than the one time, advised customer to use as normal, see if the sound does not improve or gets worse, as of now it’s normal operational sounds"

Near Brentwood Rd, Beachwood, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint ice dispenser wasn’t working, confirmed auger moving but ice not ejecting, removed ice bin and found ice frozen to teeth on auger where bin connects, asked customer if the door had been left open, customer said there are toddlers and ice is not used everyday, advised customer to dispense ice everyday so it does not melt together from getting items from freezer, customer has a plastic shelf looking thing that is broken but unsure where it would go in the unit, could not find this shelf anywhere in user guide nor marcone or searsPD, part number did not show any results either, w11103399 and w11103398"

Near Clare Ave, Maple Heights, OH 44137
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW "Customer complaint washer not filling up with water because water could not be seen above clothes, ran diagnostics, no codes found, advised load size for this unit is 6-7 bath towels, about half way up the basket, customer loaded washer, advised bulky setting, customer filled unit too much, she said I bought the big one I should be able to wash more and started cycle, unit filled and advanced to wash, water was over top clothes, unit is operating as designed"

Near High Rd, Bedford, OH 44146
David R.

David R.

WASHER WHIRLPOOL WTW5790VQ2 "Grinding noise when spins. Loud spinning. Ordering complete gear case and coupling. Office Manager wasn’t here to confirm if wanted replaced or not. Will call to confirm.Bill to, just SVC.DO NOT ORDER PARTS UNTIL CUSTOMER CALLS BACK.; ordrng 1 285753A (coupling,motor 18.28) and 1 3360629 (gear case 201.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Aqua Marine Blvd, Avon Lake, OH 44012
David R.

David R.

WASHER AMANA NTW4605EW0 "F2E1 Stuck KeyF7E5 Shifter FaultF7E1 Basket Speed FaultTried spinning basket by hand, hard scrapping noise. Found piece of plastic under agitator wedged in where the basket meets the gear case. Oil underneath on the cam, belt and motor. Ordering parts listed.; ordrng 1 W10324647 (seal tub) and 1 W10584118 (basket) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10889172 (motor-drve) and 1 W10908289 (agitator) and 1 W10913953 (actuator) and 1 W11158830 (CAP) and 1 W11255272 (GEARCASE) and 1 WP22001995 (screw) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"

Near Canton Ave, Lorain, OH 44055
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Missing front left wheel. Cannot properly test to see if leaking without proper water supply. No cracks or cuts in water line. Ordering wheel; ordrng 1 W11032324 (COVER LEFT) and 1 W11032326 (COVER RIGHT) and 1 W11039857 (RETAINER) and 1 W11163769 (SEPARATOR ASM) and 1 WPW10304660 (roller-cab)

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Customer showed pop took pic Cc of noise Found evap fan grinding when spinning Replaced using truck stock OP TEST OK ; used 1 WP2315539 (MOTOR-EVAP) from stock

Near Village Dr, Mentor, OH 44060
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM7 Cc of wash issue Found unit to be running and working as design Advised customer on running hot water before running cycles If not cold water enters and washes dishes with cold water

Near Elmwood Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS970CIDH00 "Unit hasn’t cooled since customer got it. Tapped system, low side read -20PSI. Ordering comp, FF Evap and drier. Sealed system Tech.; ordrng 1 W10779331 (compressor) and 1 WPW10143759 (dryer) and 1   WP2188822 (evaporator)"

Near Quail Ridge Dr, North Royalton, OH 44133
Brian M.

Brian M.

RANGE FRIGIDAIRE FEF450BWA Cc of top of range getting hot Found unit to operating as it should and the heat is from the burner when onDid not see any damage to anything OP TEST OK

Near Bryn Mawr Ave, Wickliffe, OH 44092
Brian M.

Brian M.

DRYER WHIRLPOOL WED94HEXW1 "Cc of bang then smoke Found control board burnt Needs control, wire harness, motor and uiUi no longer available to order Customer does not want to repair Whirlpool covering svc"

Near Lynden Dr, Highland Heights, OH 44143
Corey L.

Corey L.

WALL OVEN WHIRLPOOL RBS305PDB12 "Installed new oven control, op test good"

Near Hillcrest Ave, Cleveland, OH 44109
Corey L.

Corey L.

WASHER MAYTAG MVWX6550W1 "Customer complaint washer not spinning, ran diagnostics found f0e5 off balance load detected, started test cycle, unit agitated, in spin wash plate on thing that spun, found hub worn out, unit needs new drive hub; ordrng 1 W10528947 (HUB)"

Near Riverside Ave, Cleveland, OH 44109
Brian M.

Brian M.

WASHER MAYTAG MVWB980BW0 Cc of unit rusting around bleach section Found bleach dispenser rusting around And flaking into washer when needed use Needs new lid and bleach dispenser ; ordrng 1 W10552507 (top) and 1 WPW10554110 (dispener)

Near Castlehill Dr, Highland Heights, OH 44143
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW1 "Replace parts opt test ok ,did not leave water mat cause of concrete floors in basement"

Near E 33rd St, Lorain, OH 44055
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD8900BC0 "Cc will start and turn off ,found flame shooting like a popcorn and it was tripping the thermal cut off ,put 2 washer on each side to avoid from thermal to get hot and tripped,clean customer dryer inside had lots of lint checked temp when done putting everything together and running a time dry cycle temp was 175 degrees going up,opt test ok"

Near Long Pointe Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KBFS20EVMS13 "Found ice bottom floor on freezer also found drain clogged ,steam ice found small foam piece clogging the the drain pan also found a service pointer for drain tube replace part W10619951 drain tube kit,opt test ok"

Near Lake Rd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WGD6200SW2 Latch was damaged took for ever to get it out I swap out for the other one next to it opt test ok

Near Morning Dove Ln, Olmsted Township, OH 44138
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADB7 "CC that the unit is not washing the dishes. Unit is not secured into the cabinet or countertop. Advised cust to secure the unit. Ran diag no codes. Checked spray arms, clear. Pump and motor are working. Checked the water good. Found the filter was clogged with soap and food. Advised cust to clean filter every month. Optest ok."

Near Sheridan Rd, South Euclid, OH 44121
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Replaced the parts listed. Optest ng.called tl Kathy file # had me unplug the pantry UI, unit turned on and is going into diag, will need a new pantry UI. Called SM to order parts. Left control and UI there. ; ordrng 1 W11199439 (PANTRY CONTROL )"

Near Washington Blvd, Cleveland Heights, OH 44118
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KUDS30IXSS4 "CC that the unit is not cleaning the top rack. Ran diag and calibration 10-1 dispenser electrical problem, 6-1 low no water, 6-2 fill valve, 6-6 cool water. The UI the delay is flashes when it’s not pressed. Will need a UI and pump and motor. Cust does not want to repair"

Near Stillman Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

DRYER WHIRLPOOL WED75HEFW1 "Cust showed pop, sent pic. CC that the unit is not heating. Found there is only 120 volts going to the unit. L1 to n 0 volts l2 to n 120 volts. L1 to l2 120 volts. Will need an electrician. Optest ok."

Near E 153rd St, Cleveland, OH 44128
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC215EW1 "Idler pulley was bad replace also wasn’t level is level now theres something with her floors when move dryer to a different spot it won’t tumble,so place it where it wasn’t tumbling other then that opt test ok ,also new roller put in before are ok"

Near Lilac Ct, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Check temp on it was set to negative -4 change it 0 recommend this unit is a single evap and by having temp so low in the negative it will freeze fresh food section more colder to make food to freeze explains customer also both wheels on fridge was crack ordering ; ordrng 1 WPW10515762 (roller RIGHT) and 1 WPW10515763 (roller LEFT)

Near Pebble Lake Trail, North Ridgeville, OH 44039
Corina B.

Corina B.

MICROWAVE WHIRLPOOL WMH32519HV "Cust showed pop, sent pic. CC that the unit is sparking and does not heat. Cust has metal rack in the unit. Found the magnetron buzzing. Found a couple of bare metal inside the cabinet. Will need a new magnetron. Called SM to order part. ; ordrng 1 W10832024 (thrmst-fix) and 2 W10840759 (support)s and 1 W10840794 (support) and 1 W10840795 (support) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 WP4396174 (tuchup) and 1 WPW10693025 (magnetron)"

Near River Glen Dr, Novelty, OH 44072
Corey L.

Corey L.

RANGE WHIRLPOOL WFG515S0EW1 "Customer complaint back left burner not working, found pop through service matters, confirmed back left burner not spinning, knob is ok, switch is bound up, unit needs new back left burner valve; ordrng 1 WPW10279614 (BRNR-VLV )"

Near W 84th St, Cleveland, OH 44102
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 "Cust showed pop, sent pic. CC that the front plate is missing a cap and not flush. The grill is correct and not missing any pieces. Optest ok. No water to unit."

Near Fairmount Blvd, Pepper Pike, OH 44124
Corina B.

Corina B.

WASHER MAYTAG MVWB766FW0 "CC That the unit would not work on normal but would on colors then went dead. Checked outlet, good. Unit will not turn on. Ran diag f6e2 Communication Error: UI Cannot Hear ACU. Checked the cord has 129 volts. The green light is flashing. Checked the UI, good. Will need a main control. Called SM to order part. ; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec)"

Near Cedar Rd, Pepper Pike, OH 44124
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8959SFZ4 Customer showed pop took pic purchased 3-14-2018Customer also has a 3 year warranty as well Cc of unit not letting basket to go in all the Found basket adjusters not properly adjusted Fixed adjusters OP TEST OK

Near Sheldon Blvd, Brook Park, OH 44142
Brian M.

Brian M.

DRYER MAYTAG MGDC215EW2 customer can’t locate pop Cc of unit not heating Found all fuses and thermistor functioning Unit is getting gas but not igniting Needs coils replaced Customer does not want to repair Lowe’s told them after someone comes and looks at unit they will replace it

Near Larchmont Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

WASHER WHIRLPOOL WFW94HEXW2 Cc of unit flooding her house Found water valve not shutting off even when power is removed Needs water valve replaced ; ordrng 1 WPW10289387 (valve )

Near Woodside Ln, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2622MBQA Cc of water leaking from underneath Found drain to be draining In wrong location Repositioned drain OP TEST OK

Near Gate Post Ln, Chardon, OH 44024
Corina B.

Corina B.

COOKTOP GAS WHIRLPOOL JGD3430WS00 "Replace the parts list. Will need the screws and the front burner. The wrong burner and screws were order SM need to look into finding the correct screws. The ones listed are to short; ordrng 1 74007736 (burner asy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Loyola Rd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MSD2652KES Remove the Freon into the recovery tank soldered in a new filter dryer put the unit in a 30 inch vacuum added 4.8 ounces of Freon unit tested good

Near Summerwood Dr, Painesville, OH 44077
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB8959SFZ4 Water valve is leaking I tried to take it off and put it back on it appears some threads are damaged hard to tell with the amount of pipe dope that was originally on it.; ordrng 1 WPW10327249 (VALVE)

Near Johnnycake Ridge Rd, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KSSS48QMX03 "The unit is turning off and back on repeatedly. The unit needs new controls this is a two-man job this is a 48 inch built-in refrigerator needs to be removed from the wall to access the controls they are hidden not accessible ; ordrng 1 W10818296 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Michelle Ct, Willoughby Hills, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 The fridge compartment is between 45 and 50° there is no massive amount of frost buildup on the fresh food evaporator all the temperature sensors tested good diagnostics mode everything tested good needs a new control; ordrng 1 WPW10675033 (CONTROL )

Near Nepahwin Rd, Timberlake, OH 44095
Macaulay G.

Macaulay G.

MICROWAVE WHIRLPOOL WMH53520CS4 Unit only pulling around 11 amps when running. Office to order magnetron and diode.; ordrng 1 W10818686 (magnetron) and 1 WPW10575765 (diode)

Near Center Dr, Parma, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW2 Installed new part unit op tested good

Near Bunker Ln, Willoughby, OH 44094
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Reclaimed refrigerant from unit. Replaced evaporator and drier. Drier was clogged. Used drier from truck stock. Pulled vacuum on unit for 15 minutes and held for additional 15 minutes. Charged with 4.24 ounces of R134a. All tested ok.; used 1 WPW10143759 (DRIER) from stock

Near E Ridgewood Dr, Seven Hills, OH 44131
Jeff M.

Jeff M.

WASHER MAYTAG MVWC6ESWW1 The unit was flashing sensor. I held the start button unit op tested good I recalibrate the unit no error codes ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Marine Pkwy, Mentor-on-the-Lake, OH 44060
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced evaporator fan. All tested ok.

Near Elmwood Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

MICROWAVE KITCHENAID KMHS120EBL5 Replaced magnetron and diode. All tested ok.

Near Crestview Dr, Bay Village, OH 44140
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Installed control, cleared evap, op test ok"

Near Claridon Troy Rd, Chardon, OH 44024
Paul P.

Paul P.

DRYER MAYTAG MGD6000XW2 "Replaced main control, UIcontrol, thermal cutoff. Ran dryer on test cycle. Dryer is now operating properly."

Near Elsetta Ave, Cleveland, OH 44135
Arthur V.

Arthur V.

RANGE WHIRLPOOL WEE745H0FS1 I started both front burners with pans half full of water and brought them to a slow boil then i put lids on and turned to low. Called techline JK. File number techline advised customer to possibly use a netted grease shield to release some heat when simmering. Got pot to a rolling boil then release some heat by lifting lid and putting on low unit quit boiling Customer very unhappy with how burners react from boil to simmer with the lid on. With lid off it works Customer never had to release heat before on any other stove and feels it is defective.

Near Wood Ridge Rd, Geneva, OH 44041
Arthur V.

Arthur V.

REFRIGERATOR KENMORE 106.742524 Replaced evap motor and blade. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Bar Harbour Ln, Mentor, OH 44060
Arthur V.

Arthur V.

DISHWASHER MAYTAG DWC7302AAB Replaced links on both sides. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Craneing Rd, Wickliffe, OH 44092
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Replaced main bd and upper ice maker. Customer to monitor. Give 24 -48 hrs for ice makers to start production ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Wake Robin Rd, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW75HEFW0 Replaced torn bellows. Op test good. No leaks.

Near Bank St, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS322FDAM02 Replaced both freezer and fresh food light fixtures sent directly to customer by wlp

Near Grandridge Pointe Dr, Painesville, OH 44077
Arthur V.

Arthur V.

DRYER MAYTAG MEDC700VW0 Found issue with idler pulley. Replaced with truck stock. Lubricated all other rollers with turbine oil. Op test good ; used 1 279640 (PULLEY-IDLER) from stock

Near Cherry Hill Dr, Painesville, OH 44077
Robert A.

Robert A.

REFRIGERATOR AMANA AFD2535DEQ4 "Cc frost in frz, door seal good, sealed cab to liner, op test ok, cust to watch"

Near Sutton Pl, Chardon, OH 44024
Robert A.

Robert A.

VERTICAL FREEZER WHIRLPOOL WZF34X16DW01 "Cc frost in frz, looked in unit, no frost in unit, ust states that the frost went a way when the outside temp went down, door seal goodOp test ok"

Near Kim Dr, Chesterland, OH 44026
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSCS25FVMS02 "Installed new dispense core control, op test no good , called whirlpool techline spoke to Leon, performed user interface tests, flow sensor in smart valve is showing failed, unit needs new smart valve per tech line, file number 7723147556 TWO TECHS TO PULL FRIDGE OUT; ordrng 1 WPW10159840 (valve)"

Near Westchester Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

WASHER WHIRLPOOL WTW556DSQ0 "Customer complaint that unit is not spinning, confirmed, transmission is seized, unit needs new transmission, customer does not want repair ; ordrng 1 3360629 (gear case 201.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ridgewood Ave, Warrensville Heights, OH 44122
Robert A.

Robert A.

REFRIGERATOR GE GSF25XGRCWW "Found ice bin full, chut clogged, cleared, op test ok"

Near Chagrin Falls, OH 44022
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF750SAYB3 "Customer complaint that unit is not cleaning dishes very well, placed glasses upright in racks and started normal wash cycle, incoming water temperature at 67 degrees, glasses filled, advised customer to run hot water in sink before starting unit and on proper soap usage, unit is operating as designed"

Near Jackson Dr, Chagrin Falls, OH 44022
Robert A.

Robert A.

MICRO/OVENCOMBO KITCHENAID KHHC2090SSS1 Found no part at homeCust to call when in part arrives to rs; saved tckt

Near Aberdeen Ln, Solon, OH 44139
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that unit is leaking, inspected valve and hoses, no leaks found, unable to run unit this lowes does not have appliance repair cart"

Near Miles Rd, Bedford, OH 44146
Robert A.

Robert A.

REFRIGERATOR GE GFE28HSHCSS "Installed frz door, op test ok"

Near Aurora Hudson Rd, Aurora, OH 44202
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Drawer front not recieved, cleared ice from frz fan, still making noise, needs fan motor; ordrng 1 W11109595 (FAN MOTOR)"

Near Olga Ave, Streetsboro, OH 44241
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL MFX2676FRZ00 "Found ff evap frozen, ran diognostics, ff thermistor bad, fan not running correctly, needs ff fan asmValve chatter from disp, needs regulatorCust to let us know; ordrng 1 W10786952 (REGULATOR87.29) and 1 W11087438 (EVAP FAN ASM7967), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stonewater Dr, Kent, OH 44240
Dan H.

Dan H.

RANGE WHIRLPOOL WFE710H0AH0 "Customer complaint that oven temperature is 30 degrees too low, started bake for 350 degrees , 222 temperature after 25 minutes preheat at 357 degrees, unable to duplicate the problem, unit is operating as designed ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"

Near High St, Bedford, OH 44146
Dan H.

Dan H.

RANGE WHIRLPOOL WFG525S0HS0 "Customer complaint that oven would only heat to 175 degrees , customer had foil payed across vents on bottom of oven, removed foil, started bake for 350 degrees, unit heated up to 350 degrees, unit is operating as designed"

Near Randolph Rd, Bedford Heights, OH 44146
Dan H.

Dan H.

COOK TOP WHIRLPOOL JED8430BDF "Customer complaint that unit is sparking, Confirmed, infinite switch is shorting out, unit needs new infinite switch; ordrng 1 WP74008248 (switch-inf 70.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Jackson Rd, Moreland Hills, OH 44022
Jeff M.

Jeff M.

WASHER MAYTAG MVWB765FW02 The unit is making a rattling sound during agitation mode. The slide assy for the clutch needs to be replaced ; ordrng 1 W10734521 (slider)

Near Taylor Rd, Painesville, OH 44077
Arthur V.

Arthur V.

RANGE KENMORE 790.7231901 Installed switch harness assembly. Op test good. Took spark module never installed back for return. Ignitor was taken by CB when she ordered the module. Please refund customer 2.80. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Chapel Rd, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS20XVMS6 "CC that the unit is not working. Found no fans, or the compressor ar working. There are no lights to the UI. The lights in the unit are working. Will need a main control and UI. UI is no longer available"

Near Dumbarton Blvd, Richmond Heights, OH 44143
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Checked over unit, excessive build up of calcium on heating element, ran diognostic cycle, no codes, watched cycle, good, no burnt wires found, cleaned element, suggest using a dishwasher cleaner in unit, op test ok"

Near Slagle Rd, Windham, OH 44288
Robert A.

Robert A.

REFRIGERATOR MAYTAG MFI2269FRZ02 "Found bin full, tested auger motor, good, tested disp, good, i/m cycled on its own, and filled, temps good, checked pointers, none, working as designed, op test ok"

Near Messenger Rd, Chagrin Falls, OH 44023
Paul P.

Paul P.

DRYER KENMORE 110.620621 "Found open heating element, office to order heater.; ordrng 1 3387747 (element), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Fortune Trail, Westlake, OH 44145
Paul P.

Paul P.

DISHWASHER WHIRLPOOL KUDC03FVSS3 "Installed WPW10285180 control. Control now operating dishwasher properly. Did not use pump assembly or wire harness, tech took those parts. Set down mitigation mat."

Near W Asplin Dr, Rocky River, OH 44116
Paul P.

Paul P.

WASHER WHIRLPOOL WFW72HEDW0 "Replaced dispenser drawer assembly and handle. Also installed bellow W11106747, supplied by customer, part was in home. Ran operational test, washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Northcliff Ave, Cleveland, OH 44144
David R.

David R.

WASHER WHIRLPOOL WFW95HEDC0 "Started normal cycle, lid locked and after that nothing. No rotation to the basket. No water entered unit. F1E2 Motor Control ERROR. Ordering ACU; ordrng 1 W11032117 (cntrl-elec)"

Near Woodlands Dr, Brecksville, OH 44141
Paul P.

Paul P.

RANGE WHIRLPOOL WFG114SWB0 Found igniter was mounted backwards by previous person. Re installed igniter to proper position.

Near Marlborough Ave, Parma, OH 44129
David R.

David R.

WASHER WHIRLPOOL MTW6700TQ0 "Cc of banging noise during spin cycle. ran service mode, no errors, passed service test. No grinding or any noise. Checked suspension rods, grease on them. Ordering rods.; ordrng 1 W10820048 (suspension 73.22), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Island Rd, Grafton, OH 44044
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "Light won’t come,there is no light for this model is how is manufacture"

Near Emerald Dr, Elyria, OH 44035
Paul P.

Paul P.

WASHER WHIRLPOOL WTW5500XW0 "Went to test washer, this time multiple trouble codes, found the gear case had failed and took out the shifter, and control board. Cost to repair is more than replacement. Customer will not be repairing the washer, will be replacing it."

Near Kenton Ave, Maple Heights, OH 44137
David R.

David R.

WASHER AMANA NTW4516FW2 "Customer said while taking clothes out washer, lid was opened and the tub was still spinning. Unplugged when i arrived. Water left in unit. Vacuumed water out. Objects found in drain pump, pump just humming. Not agitating. Ordering control, drain pump, motor, shifter, and cap.; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W10919003 (pump-water) and 1 W11170317 (CONTROL ) and 1 W11175257 (CAP)"

Near Middle St, Wellington, OH 44090
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JFC2290VEM2 Replaced end cap. All tested ok. Put mitigation mat under refrigerator.

Near Vista Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWX500XW0 Found that motor has open start winding. Does not want to repair.

Near Woodrun Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GS6HEXNS04 Had called customer before arriving and got no answer. Was not how on arrival. Left tag on door.

Near Eldorado Trail, Strongsville, OH 44136
Paul P.

Paul P.

WASHER MAYTAG MVWC416FW0 "Installed new agitator, ran on spin cycle. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Harvard Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

DRYER GAS MAYTAG MGDC215EW2 The unit is not heating I tested all the fuses the out let and the flame sensor glow bar and the gas coils all tested good there is a big dent in the top of the console the unit needs a new timer and 2 switch selectors ; ordrng 1 WP3399639 (TEMP SWITCH) and 1 WPW10117655 (START SWITCH) and 1 WPW10185981 (TIMER)

Near E Middle Rd, Ashtabula, OH 44004
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit is not completing cycle, found drain hose laying on the floor, advised customer that the drain hose must be a minimum of 39” off of floor, unit is operating as designed"

Near Heath Rd, Chesterland, OH 44026
David R.

David R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced pump and motor. Ran cycle and drained. Op test ok.

Near Vermilion Rd, Amherst, OH 44001
Brian M.

Brian M.

REFRIGERATOR GE GFE28HSHDSS Installed paddle OP TEST OK

Near Fronek Dr, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Customer does not have pop but will send one in.. ran entitlement purchased from Lowe’s 11-14-2017Customer complaint of rattle noise.. Ran manual test on fans and compressor could not get unit to duplicate a rattle

Near Holborn Rd, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8979SFZ2 Installed rails OP TEST OK

Near S Riverside Dr, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFHS2622MBQA Cc of unit dripping water out of freezer Found drain pan full of ice steamed ice out with steamer and made sure drain tube was clear OP TEST OK

Near Gate Post Ln, Chardon, OH 44024
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDT710PAYM2 "Repaired left side rail, had slipped off track, nothing damaged, operating properly. Set down mitigation mat."

Near Eldorado Dr, Rocky River, OH 44116
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW3 The unit was sitting on a overflow plastic thing c pic I removed it unit op tested good

Near Strumbly Glen Ln, Waite Hill, OH 44094
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WMH32519HZ1 Installed new part unit op tested good

Near Oakridge Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSR57R18DM Installed new part unit op tested good

Near Nutwood Ln, Wickliffe, OH 44092
Arthur V.

Arthur V.

WASHER MAYTAG MVWC555DW1 Found inner badket loose and washplate would not come off. Washplate would have to be chiseled off and basket replaced. E. 1-w10752719@282.74. And 1-w10902814 a 100.94.CUSTOMER DOES NOT WANT REPAIRED

Near Call Rd, Perry, OH 44081
Robert A.

Robert A.

REFRIGERATOR MAYTAG MFF2558VEW6 "Found evap drain frozen, Replaced drain tube, cleared ice, op test ok parts only to Special Project S38253.Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Edwards Ln, Chagrin Falls, OH 44023
Robert A.

Robert A.

WASHER GE GTW460ASJ6WW "Installed control and lock, prograhmed, ran spin test, op test ok"

Near N Market Pl Dr, Aurora, OH 44202
Robert A.

Robert A.

WASHER WHIRLPOOL WTW4950XW3 "Ran diognostics, 7-1 sensor fault , replaced, ran recal, op test ok; used 1 WPW10006355 (ACTUATOR5713) from stock"

Near Zeta St, Ravenna, OH 44266
Robert A.

Robert A.

WASHER WHIRLPOOL MVWB955FC0 "found unit leaning back, Ran diognostics, off ball load, leveled unit, ran test 51, all good, no leak found, poss from unit being off bal, op test okNote, 2dents in unit 1at top, 1 at bottomCust states that unit is under warr and refuses to payCust contacting warr coContacted js"

Near Clover Dr, Ravenna, OH 44266
Brian B.

Brian B.

RANGE GE JGS905SEK1SS Replaced key panel. Heated oven to 350. All functions normal. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Ranney Pkwy, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GARF30FDGB00 "Found door not lining ,found floor not level show customer by switching fridge on the other spot and it was the floor still put in two washer so it will help a little ,opt test ok; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"

Near Wisteria Way, Avon, OH 44011
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 Replace parts opt test ok also show manager that It was working

Near Midway Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

WASHER GE GTW680BSJ2WS Replace drain pump ran diagnostics operation test ok

Near Jaeger Rd, Lorain, OH 44053
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "CC that the food in the ff is freezing. Ff 32-41* checked the thermistor, passed. Checked the damper door it’s opening and closing. Will need a new control. Brought core back for return. Cust was a no n a hurry and pulled unit out. Did not want me to get the protective pads. Replaced the control from t/s. Optest ok. ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD 15220) from stock"

Near Lyndway Rd, Beachwood, OH 44122
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29BBMS00 CC that there is a noise. Found the freezer fan is vibrating. Found ice on the ice maker. Will need a new adapter for the ice maker. Will need a new evap fan kit. Called SM to order parts. Cust is calling whirlpool to see if they will cover the parts

Near Cottonwood Trail, Chagrin Falls, OH 44023
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 Replaced the capacitor. Started a agitate and a spin on a manual test. Optest ok.

Near Northfield Rd, Maple Heights, OH 44137
Corina B.

Corina B.

DRYER MAYTAG MEDX655DW1 "CC that the sanitize cycle, clothes come out damp. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent.found the l2 and neutral wires were reversed. Corrected the wires. turned the sanitize cycle on, heating. Optest ok."

Near Arch St, Maple Heights, OH 44137
David R.

David R.

WASHER WHIRLPOOL WFW72HEDW0 "F6E3, F8E3, F3E1Replaced water level sensor. Went into normal cycle. Valves come on for a quick second shut right off. Water still draining out at start of cycle. Checked drain pump. Found objects in pump. Ordering ACU and water valve and drain pump.; ordrng 1 W10599356 (water inlet valve) and 1 W11031829 (cntrl-elec) and 1 WPW10605427 (pump-water)"

Near Butternut Ridge Rd, Oberlin, OH 44074
Corina B.

Corina B.

DRYER GAS MAYTAG MGD5700TQ0 "CC that the motor just buzzes. Found the support rollers are worn and the motor windings are bad. Will need a new motor, blower wheel and support rollers. Replaced parts from t/s. Optest ok.; used 1 279827 (MOTOR 13161), 1 349241T (ROLLER KIT 2055), and 1 WP694089 (WHEEL-BLOWER 2472) from stock"

Near Derbyshire Rd, Cleveland Heights, OH 44106
Macaulay G.

Macaulay G.

SXS REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Replaced bulb, harness, and socket. All tested ok."

Near Meadow Ln, Lorain, OH 44055
Macaulay G.

Macaulay G.

DISHWASHER KENMORE 665.13122K703 "Customer complaint of dishwasher not drain. Advised to run garbage disposal before running dishwasher, use Affresh tablets to clean dishwasher, and to clean filters in dishwasher regularly. All tested ok."

Near Wolf Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KUDS35FXSS3 "Top rack adjuster wheels fell off, causing door to stay open. Labor and parts covered by pointer W10756177B. Replaced adjuster kit from truck stock. All tested ok.; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock"

Near Holly Dr, Berea, OH 44017
Paul P.

Paul P.

WASHER KENMORE 110.477018 "Found belt slipping, op test ok, office to credit customer back for spring and shock absorber. Tech took unused parts. Set down mitigation mat.; saved tckt"

Near Golf View Ln, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WASHER ROPER RTW4516FW2 Customer had leak proof hoses. Advised to replace with regular hoses. Washer tests ok.

Near Whitney Rd, Strongsville, OH 44136
Paul P.

Paul P.

DISHWASHER AMERICANA ADW1100N35WW "Unable to separate impeller from pump housing, dishwasher would need whole assembly replaced. Customer has not decided to replace pump assembly, will need reimbursed parts and labor. Job is incomplete, until refund is issued.; saved tckt"

Near W 142nd St, Cleveland, OH 44111
Macaulay G.

Macaulay G.

DRYER GE GTX18ESSJ0WW Timer is shorted and high limit thermostat is open. Does not want to repair.

Near Hearthstone Dr, Strongsville, OH 44136
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced dispenser assembly. All tested ok.

Near Crestview Dr, Brecksville, OH 44141
Paul P.

Paul P.

WASHER MAYTAG MVWC300XW1 "Installed actuator, calibrated, balanced and performed drain, spin and agitate tests. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Aberdeen Rd, Shaker Heights, OH 44120
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF330PAHW1 I ran the unit into a diagnostics cycle the heating on never kicked on even 10 minutes after the cycle ended it stayed room temperature it should kick On minutes after I got done draining. Ele tested good and so did the fuse; ordrng 1 W11087226 (CONTROL )

Near Ridge Rd, Wickliffe, OH 44092
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFC7500VW2 "unit was leaving the clothes damp at the end of the cycle customer assisted that only happens on heavy duty I load the machine with towels. It did not spin the towels out and it was balance need a ccu ; ordrng 1 WPW10192966 (CCU), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Severn Ln, Wickliffe, OH 44092
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS526SIAH00 Found upon arrival unit not leaking. Customer has been using both ice maker and water dispenser and there are no leaks. Freezer door working properly now. Op test good Could not get receipt to balance without other oarts already installed. Per first visit balance is 140.14. Collected 140.14 ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Sanford St, Painesville, OH 44077
Robert A.

Robert A.

REFRIGERATOR GE DSD26DGWABG "Found evap fan making noise, needs motor and blade, no filter in unit, no water flow, valve will buzz, needs filter, both lights in frz broken, needs bulbs; ordrng 2 8009 (LIGHT BULB617)s and 1 WR02X12343 (BIPASS CAP1537) and 1 WR60X10185 (FAN MOTOR86.20) and 1 WR60X10208 (FAN BLADE1404), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Creekside Dr, Aurora, OH 44202
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced end cap and mullion. All tested ok.

Near Pumpkin Ln, Broadview Heights, OH 44147
Robert A.

Robert A.

MICROWAVE WHIRLPOOL WMH78019HZ1 "ran diognostics, no codes, Found convect heat working, microvave not working, transformer recieving 120vac, mag not heating, needs mag and diode; ordrng 1 W11230995 (MAG) and 1 W11256462 (DIODE)"

Near Williams Ave, Ravenna, OH 44266
Dan H.

Dan H.

OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Customer complaint that unit is not working, found mount had fallen into cabinet and was laying across filter board terminals causing unit to trip breaker when unit was plugged in, reinstalled mount, op test good"

Near Park E Dr, Beachwood, OH 44122
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer complaint that unit is not operating, found no power to unit, found breaker off, turned on started normal wash cycle, unit filled and began washing, unit is operating as designed"

Near Park E Dr, Beachwood, OH 44122
Dan H.

Dan H.

FREEZER FRIGIDAIRE LFFH17F3QWA "Installed new thermostat, op test good"

Near Sunset Dr, Warrensville Heights, OH 44122
Robert A.

Robert A.

FREEZER FRIGIDAIRE LFFH17F3QWA "Found nothing running, found t stat open, jumped out, comp and fan running, needs t stat; ordrng 1 5304513033 (T STAT3705)"

Near Industry Rd, Rootstown, OH 44272
Robert A.

Robert A.

DRYER GE DBXR463ED1WW "Found front glides warn through, making noise, unit needs cleanedCust to let us know; ordrng 1 WE49X20697 (TOP BEARING KIT46.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Maple View Ct, Streetsboro, OH 44241
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5VHEXVB04 Installed new part unit op tested good

Near Glastonbury Cir, Richmond Heights, OH 44143
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer was given a new machine in August. Will update mod and ser number. Checked temps, 4 deg freezer, 55 ff and in drawers. Both the frz fan and the ff fans are running. Called whirl TL, David, did not get an sr #.. checked ff evap, no ice buildup on evaporator. He said ff fan could be running because it might be defrosting that evap. Unplugged unit and Ohmed out ff thermister from main board, 4.72k ohms, this corresponds to a temp of 54deg. This is the temp that was measured, thermister good. Ran diag step 4, 3 way valve working properly. He said UI is probably not reading correctly and to replace UI. Will replaced both boards. Office to order parts. ; ordrng 1 W11036562 (UI CONTROL) and 1 WPW10675033 (CONTROL BOARD)"

Near Muirfield Way, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed new part unit op tested good

Near Stonecreek Dr, Mayfield Heights, OH 44143
Gabriel P.

Gabriel P.

RANGE HOT POINT KOSE500EWH01 "Replace parts opt test ok control connector pop off from the control board customer need a control,ordering ; ordrng 1 W10588716 (panl-cntrl)"

Near Tiffany Ct, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Well check temperature on freezer 04 degrees fresh food section 36 degrees all working good Call tech line advise me bush 7723223287 to replace UI and said it should of be replace the first time before replace the board ice maker is normal told by whirlpool advise customer to empty container every 8 days so it don’t over flow sense she dont use lot of ice or turn the switch off ,ordering parts customer was very upset I try calming her down she wanted me to replace her fridge try to explain to her I had no power to do that I was there repair the fridge she will call lowes to found out to replace her fridge cause she said this rediculess she was upset to me cause I did not order anything for her ice maker ; ordrng 1 WPW10758681 (cntrl-elec)"

Near Riegelsberger Rd, Avon, OH 44011
Arthur V.

Arthur V.

DRYER GE "Found front panel needs bearing,slides,air duct needs replaced. g. Parts needed are 1-we3m26@46.98. 2-we1m504@11.36ea. 2- we1m1067@7.69 ea. 1-we14x21334@78.51. . CUSTOMER DOES NOT WANT REPAIRED"

Near Gillett St, Painesville, OH 44077
David R.

David R.

DRYER MAYTAG MEDB765FW0 "Customers had questions about venting. Tested dryer, heat cycled. Went outside to check vent. Heating blowing to outside. Advised customer of heating since they have a long vent from machine to outside. Op test ok."

Near S Lake St, Amherst, OH 44001
Dan H.

Dan H.

WASHER MAYTAG MVWX500XW0 "Customer complaint that unit gets stuck on sensing, ran diagnostics found f2e1(stuck key), f1e2(motor control fault), f7e1(basket speed sensor fault), and f0e5(off balance load), unit is starting cycles on it own, light flashing all over user interface, unit needs new control, customer does not want repair ; ordrng 1 W10393448 (cntrl-elec 320.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hollister Rd, Cleveland Heights, OH 44118
David R.

David R.

DISHWASHER MAYTAG MDB7749SBM2 "Arrived, customer has unit running through a wash. Found water on floor.Water leaking from left side of dishwasher. Insulation behind front panel wet. Adjusted feet. Ran cycle. No leaks. Op test ok."

Near Hyannis Port Cir, Avon Lake, OH 44012
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Cust showed pop, sent. There are 2 receipts one has the correct date wrong model. The second has correct model wrong date. CC that the unit does not drain and does not wash. Checked the control has 120 going to the pump and motor. Will need a new pump and motor. Called SM to order part. ; ordrng 1 W11085683 (pump&motor) and 1 WP8565925 (stop)"

Near Fairmount Blvd, Shaker Heights, OH 44118
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354EBS3 Customer does not have pop Ran entitlement purchased 11-3-2017 from Lowe’s Installed racks and adjusters OP TEST OK

Near Woodin Rd, Chardon, OH 44024
Brian M.

Brian M.

MICRO OVEN GENERAL ELEC JVM6175DF1BB Cc of unit flashing code Found unit unplugged Plugged unit in ran 2 min test cycle and 2 30 sec test OP TEST OK

Near Sanford St, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFRT18L4JBP Cust model serial do not match the records. Called office. Cust will need to call warranty company to update the model and serial number. When it’s corrected it will need a thermostat ; saved tckt

Near E 63rd St, Cleveland, OH 44105
Arthur V.

Arthur V.

RANGE KENMORE 790.9280301 Replaced Control and overlay. Unit op test good. Took core for return. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Stone Hollow Rd, Mentor, OH 44060
Macaulay G.

Macaulay G.

RANGE KENMORE 790.943547 "Relay not closing for bake. Office to order control.; ordrng 1 316557118 (clock/timer 125.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Carleen Ave, Avon, OH 44011
Arthur V.

Arthur V.

WASHER MAYTAG MVWB765FW3 Ran diagnostics upon arrival and got a f0e5 error. Overloaded. Cleared code and ran a verification cycle. Unit passed. Let customer load washer and cycled on colors his preferred cycle. Unit filled and started washing. Customer stated drum wasnt turning while adjatating before but is now. Unit working as designed. Op test good

Near E Union Rd, Jefferson, OH 44047
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL GSS26C4XXY00 Door cams are worn down causing doors to come open when other is shut. Office to order all 4 door cams. ; ordrng 1 W10500004 (hinge-door) and 1 W10876191 (cam-door) and 1 WPW10257203 (cam-door) and 1 WPW10257206 (cam-door)

Near Orchard Grove Dr, Middleburg Heights, OH 44130
Arthur V.

Arthur V.

DRYER MAYTAG MGD3500FW0 Customer states they did not receive the part. Old part was not defective. Part of seal on door was coming loose. Loosened door hardware and reattached seal. Op test good

Near Welton Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRB322DMBB00 Customer states last weekend she came home to freezer meat all thawed out but with frost on the back wall of freezer. She unplugged unit and cleaned out then restarted. Unit is working properly now. Possible power issue glitch or outage. Advised customer to monitor and call back if issue returns or if she sees frost on back wall.

Near W 13th St, Ashtabula, OH 44004
Macaulay G.

Macaulay G.

RANGE ELE FRIGIDAIRE FPEF3077QFA Unit not allowing for selection of any cycles. Has proper power. Office to order bother potentiometers and circuit board.; ordrng 1 316472802 (circuit board) and 1 5304493649 (potentiometer) and 1 5304494433 (potentiometer)

Near Saratoga Trail, Strongsville, OH 44136
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Replaced water tank. Tested dispenser, no leaks, op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWX655DW1 "Ran diagnostics no error codes customer say they un plug unit for 2 minutes and started working ran auto test pass ,ran calibration pass there was probably a glish and customer might of fix it by rebooting ,no issue operation test ok"

Near Bellflower Dr, Lorain, OH 44053
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBRS19KTWH6 "Customer complaint that ice maker was not installed, installed ice maker op test good"

Near Hanover Rd, Gates Mills, OH 44040
Paul P.

Paul P.

WASHER GE GWLN2800D1WS "Tested washer. Water levels uneven/lower than normal on later cycles. Office to order timer and pressure switch. Set down mitigation mat.; ordrng 1 WH12X10479 (switch pressure) and 1 WH12X10527 (timer washer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Laurel Ln, Valley View, OH 44125
Dan H.

Dan H.

WASHER WHIRLPOOL WFW8540FW1 "Customer complaint that door did not unlock and unit displayed f3e1 error code, ran diagnostics found f3e1(water level system failure) error code, cleared ran quick wash cycle, unit filled and completed wash cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed, no proof of purchase ran entitlement for purchase date"

Near Pennywhistle Cir, Painesville, OH 44077

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