Service History 188

We serviced a

GE RANGE

Model JB750SJ1SS

Near Westlake, OH 44145

Gabriel P

Job Details: 03/21/2023

"When press bake to preheat not voltage coming from control but terminal power getting proper voltage need control ordering ; ordrng 1 WB27X33125 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Cleveland, OH 44104

Corina B

Job Details: 03/21/2023

"CC that the unit does not turn on. Confirmed. Found l2 -n touching each other, fried the cord. Replaced the cord and the terminal block had the wrong screw in it. Replaced the cord and a screw. Opt test ok; used 1 279320 (BLOCK-TERM), and 1 PT600L (4 PRONG DRYER CORD) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44120

Corina B

Job Details: 03/21/2023

"CC that the unit fills with a litter water then stops. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Found the basket leaning towards the right side. Leveled the washer. Started a normal cycle, filled and started washing. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Pepper Pike, OH 44124

David R

Job Details: 03/21/2023

"Cc unit not going through cycle. Found codes F7E4, F0E7. Spun unit, could hear something banging. Found broken slider. Replaced from t/s. Ran diagnostics and cleared codes. Good. Ran diagnostics test. Good. All components working. Ran a normal cycle, good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Olmsted Falls, OH 44138

Angel

Job Details: 03/21/2023

Replaced heater tested unit opt test good. Recommended customer to make sure they have maintenance come out and clean the vent out.

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Parma, OH 44134

David R

Job Details: 03/21/2023

"Cc unit oven not working. Found ignitor ash white/broken. Replaced one from t/s. Tested, 350*. Unit heating and cycling. Good. Op Test Ok.; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JB3

Near Painesville, OH 44077

Jason N

Job Details: 03/21/2023

Cc oven door glass needs replaced due to cosmetic defectReplaced front oven door glass using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL RANGE

Model MGT8720DS05

Near Cleveland Heights, OH 44118

Manny

Job Details: 03/21/2023

"Cc that handyman told him that the burner is rusted and wont work properly because of that, told him that rust its not a operation fault and therefore wont be covered under the warranty, spoke to BJ he confirmed rust part is not a functional fault, verified and burners are good just a bit of rust from the flame spreader, but no damage, set unit to 350 unit reaches temp with no issues unit works properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Painesville, OH 44077

Jason N

Job Details: 03/21/2023

"Cc unit not making ice Ran ice maker diagnostics, found code e2 for motor lost position. Unit will need ice maker replaced. Part is not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11658802 (Icemaker)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Rocky River, OH 44116

Gabriel P

Job Details: 03/21/2023

Found water in pan so clean out ran auto no leak ran rinse only no leaks cannot duplicate advise to monitor

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near University Heights, OH 44118

Manny

Job Details: 03/21/2023

"Cc unit not dissolving and water not circulating, verified and found code F4e3 for Pump&motor not running, ran diagnostics cycle and unit fills but not pump activity, unit needs Pump&motor, customer will not proceed with the repair.; ordrng 1 W11665769 (Pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC7HS02

Near Shaker Heights, OH 44122

Manny

Job Details: 03/21/2023

"Cc unit shuts off and on, by itself, verified and found code FCE6 for issue connecting to Wi-Fi, over reset on its own, unit needs UI.; ordrng 1 W11428581 (Console panel)"

We serviced a

GE WALL OVEN

Model ZET1PH1SS

Near Beachwood, OH 44122

Manny

Job Details: 03/21/2023

"Cc unit not working properly and displaying error message once it preheats, customer set temp to 325 oven preheat with no issue, customer set temp to 375 and unit reaches temp with no issue, unit working properly, advise customer to monitor the unit and if she sees the error message to take a pic or video of the message and send it to us. Opt test ok"

We serviced a

MAYTAG WASHER

Model MHW8630HW1

Near Mentor, OH 44060

Jason N

Job Details: 03/21/2023

"Cc unit making grinding/squealing noise in spinChecked for excessive movement in basket, none found. Checked rotor mount bolt, checked good. Ran spin test, found that in a spin, tub bearing making an unusual scrapping/squealing noise. Unit will need tub assembly replaced to remedy bearing noise. Ordering shock absorbers well, as these seem to be weak in controlling tub movement. Tub assembly not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11378552 (Tub assembly) and 1 W11314361 (Rotor) and 1 W11314657 (Screw) and 4 W11545322 (Shock-absr)s"

We serviced a

FRIGIDAIRE RANGE

Model FPES3085KFB

Near Painesville, OH 44077

Jason N

Job Details: 03/21/2023

"Cc when turning on one burner on the left side, both left side burners turn onConfirmed! When operating either left side burner, both burners will power on. Unit is using a burner control board assembly, most likely a board trace or ribbon cable is shorted. Control assembly will need replaced. ; ordrng 1 318411401 (Control assembly)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, OH 44139

Brian M

Job Details: 03/21/2023

Installed sump assembly OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Chardon, OH 44024

Dan H

Job Details: 03/21/2023

"Installed new fan motor, op test good , left hand drawer stop broke, ordering, customer can install ; ordrng 1 WPW10485096 (Drawer stop lh)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Kirtland, OH 44094

Brian M

Job Details: 03/21/2023

Cc unit not washing Found sump just humming Needs sump assembly ; ordrng 1 W11665769 (Pump) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

SAMSUNG DRYER

Model DVE45M5500ZA3

Near Cleveland Heights, OH 44118

Angel

Job Details: 03/21/2023

"Cc that unit is not heating. Checked power to unit and it was good. Took apart unit to get to heating element and found it was shorted also cut off switch was open as well will need the heating assembly replaced. Gave customer estimate and decided not to proceed with repair charged service call.; ordrng 1 DC93-00154A (Heating element assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Highland Heights, OH 44143

Angel

Job Details: 03/21/2023

"Took some pics of POP customer has and extended year from Costco they stated if office needs anymore info they can contact customer. Cc oven not turning on. Confirmed cc, tested amps draw at the outlet. Igniter was not coming on, ohms tested igniter found open. Changed out igniter, tested opt test good.; used 1 12400035 (IGNITER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lyndhurst, OH 44124

Angel

Job Details: 03/21/2023

"Customer states t,hey have warranty they purchased unit in May of 22 they were calling lowes and lowes will send them the email so they can send it to the office. Cc that unit is flashing the light and beeping. Confirmed cc, unit is flashing and beeping error code F8E4 float switch open. Checked drip pan and it had water in it dried it out tested unit and could not detect any leaks since I wasnt sure yet about the POP did not replace any parts and explained to customer once they send the POP to the office if they down the road have an issue again we can replace the seal as of now asked them to monitor and to make sure they email us the POP."

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Chardon, OH 44024

Brian M

Job Details: 03/21/2023

"Customer still saying noise is there Called whirlpool to get insight Found customer to be using 16 hour fresh cycle, this turns on a fan to move air. This is the noise the customer is hearing"

We serviced a

SAMSUNG DRYER

Model DVE50R5200WA3

Near Huntsburg, OH 44046

Brian M

Job Details: 03/21/2023

Installed heater OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Cleveland, OH 44110

Corina B

Job Details: 03/21/2023

"CC that the clothes are coming out wet and a noise. Confirmed. Found the hub is worn. And the motor is hitting the gearcase. The motor is good. The washplate is seized to the gearcase. Called BJ about the motor rubbing on the gearcase used washers to lower the motor. Will need a new washplate and hub. Cust does not want to repair; ordrng 1 W10902814 (Washplate), used 1 W10528947 (HUB), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL COMPACTOR

Model GC900QPPB6

Near Kent, OH 44240

Joe O

Job Details: 03/21/2023

Installed foot pedal. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Brook Park, OH 44142

Gabriel P

Job Details: 03/21/2023

"Found power of on icemaker and also reset it as well it cycle and fill ,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS6

Near Willowick, OH 44095

Corina B

Job Details: 03/21/2023

"CC that they smell something burning. Confirmed. Found the control and harness are burnt. Took picture. Will need a new control and harness. Cust does not want to repair ; ordrng 1 W11035586 (Control) and 1 W10871222 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Lorain, OH 44053

Marie V

Job Details: 03/21/2023

"Cc that the unit is not washing. Confirmed. Motor getting 117V, but not running. Will need new pump motor. Office will contact once they have eta on the part. ; ordrng 1 W11613479 (Pump)"

We serviced a

JENN-AIR WALL OVEN

Model n/a

Near Lorain, OH 44053

Marie V

Job Details: 03/21/2023

"Replaced door lock, cust found it online. Tested oven. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Cleveland, OH 44108

Angel

Job Details: 03/21/2023

"Cc. Unit would not spin out all the way. Noticed unit off balance with legs not adjusted properly. Ran diagnostics had error code f0e5 off balance. Adjusted leveling feet, tipped unit up to examine motor, transmission, ect. Found oil coming out of transmission. Ordered transmission, cam, belt, shifter. Scheduled follow up on 3/24.; ordrng 1 W11454734 (Gesrcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam) and 1 W11481722 (Actuator)"

We serviced a

GE REFRIGERATOR

Model GSS25QSWASS

Near North Royalton, OH 44133

David R

Job Details: 03/21/2023

"Cc unit dispense no water. Took off union under door to water line, dispensed water, water is coming from house and working but will not travel trough door. Door line is frozen, found broken/corroded door wires. Talked to Brian. Door is NLA Discontinued, no stock. Customer to pay SVC only."

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Berea, OH 44017

David R

Job Details: 03/20/2023

"Found open thermal cutoff, replaced whole kit. Tested, good. Heating and cycling. Good. Op Test Ok. ; used 1 279816 (CUTOFF) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Hiram, OH 44234

Brian M

Job Details: 03/20/2023

Cc unit not cycling Found drain clogged Clear clog Ran several fill and drains OP Test Ok

We serviced a

MAYTAG WASHER

Model MHW6630HW1

Near Painesville, OH 44077

Joe O

Job Details: 03/20/2023

"Cc: not advancing through cycle, Error codesFound error codes f8e1(long fill). Ran manual valves. Found low cold water pressure. Good house pressure. Needs cold water valve; ordrng 1 W11316256 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model mgdb200vq1

Near Chagrin Falls, OH 44023

Jason N

Job Details: 03/20/2023

"Cc unit squealing Ran dryer op test, confirmed belt pulley squealing. Replaced belt idler pull using truck stock. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

MAYTAG WASHER

Model Mvwb835dw1

Near Chagrin Falls, OH 44023

Jason N

Job Details: 03/20/2023

"Cc unit displayed f6e2 and now wont power onAble to run diagnostics, found code f6e2 and f6e3 for ACU/UI communication faults. Unit will need console and main control replaced. Customer declined repair. Estimate only. ; ordrng 1 W10861510 (Console) and 1 W11024149 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Strongsville, OH 44149

David R

Job Details: 03/20/2023

Ordering UI. ; ordrng 1 W11594167 (UI)

We serviced a

WHIRLPOOL DRYER

Model WED4616FW0

Near Madison, OH 44057

Dan H

Job Details: 03/20/2023

"Customer complaint that unit is not shutting off, confirmed, timer motor is not running, unit needs new timer, customer does not want repair at this time; ordrng 1 WPW10436303 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Garrettsville, OH 44231

Brian M

Job Details: 03/20/2023

Cc unit not starting cycle Found capacitor not sending voltage Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W11395618 (CAPACITOR) from stock

We serviced a

MAYTAG DRYER

Model MGD7230HW1

Near Rocky River, OH 44116

Angel

Job Details: 03/20/2023

"Replaced drum replaced two rear rollers. tested unit, opt test good."

We serviced a

ELECTROLUX DISHWASHER

Model FFCD2413US4A

Near Cleveland, OH 44135

Angel

Job Details: 03/20/2023

"Cc. Dishwasher not working. Confirmed cc, immediately noticed start button missing. Further examination indicated damage to the control board. gave customer an estimate on repair; ordrng 1 5304517657 (Panel) and 1 5304517207 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFF

Near Kirtland, OH 44094

Joe O

Job Details: 03/20/2023

Installed cover. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Strongsville, OH 44149

David R

Job Details: 03/20/2023

"Old reservoir had kink. Replaced with new, tested, water pressure is good. Op Test Ok."

We serviced a

GE WASHER

Model WSXH208F1WW

Near Highland Heights, OH 44143

Corina B

Job Details: 03/20/2023

CC that the drum does not spin. Confirmed. Found the basket seized. Nothing between the tub and baskets. Will need a tub and basket. Parts are nla. ; ordrng 1 WH45X10005 (Front tub) and 1 WH08X10002 (Basket) and 1 WH45X10007 (Rear)

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055DRM00

Near South Euclid, OH 44121

Corina B

Job Details: 03/20/2023

Replaced the door. Door did damage to the freezer door. Advised cust to call warranty company since its cosmetic. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Moreland Hills, OH 44022

Jason N

Job Details: 03/20/2023

"Cc unit ff section not cooling, noisesFound ff evaporator iced up, evaporator fan blade hitting ice.Ran thermistor tests, 1,2 and 39. Test 39 RC thermistor reading 3, shorted. Unit will need ff harness replaced. ; ordrng 1 W11033168 (Harness)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Ashtabula, OH 44004

Dan H

Job Details: 03/20/2023

"Installed new seal kit, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Burton, OH 44021

Joe O

Job Details: 03/20/2023

Installed harness. Ran test cycle. Op test ok ;

We serviced a

SAMSUNG DRYER

Model DVD54R7600C/A3

Near Chagrin Falls, OH 44022

Joe O

Job Details: 03/20/2023

"Cc: not starting, lock light flashingFound child lock on. Shut off child lock. Tested. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTPQ4

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/20/2023

"Cc that unit is filling up by it self. Confirmed, found water valve not shutting all the way. Will need new. ; ordrng 1 WPW10158389 (Water valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBW01

Near Parma, OH 44130

Marie V

Job Details: 03/20/2023

"Cc that the freezer is not cooling properly, confirmed, took temps fresh food at 45* and freezer at 29*. Found that unit is cooling and defrosting at the same time. Replaced control from T/S, programmed to 01 by code. Let unit run for a while and verify evaporator, stating to have full frost pattern, no heater on. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25N4MKZ04

Near Kent, OH 44240

Brian M

Job Details: 03/20/2023

Cc unit not cooling Found unit not defrosting Following service pointer W11642483Recommend control and heater ; ordrng 1 W11573117 (Heater) and 1 W11546690 (Control)

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland Heights, OH 44121

Manny

Job Details: 03/20/2023

"Cc unit not working verified and unit stuck in a cycle, verified and unit stuck in drain cycle, tried resetting the control no luck, tried running diagnostics and no luck, unit is lock and every time I tried getting into diagnostics all lights flashing then unit reset but stays locked and draining the whole time, took panel off and unit has some towels in it, removed and tried again and no luck check pressure hose to make sure it wasnt kinked and its not, checked control, good voltage coming in and constant voltage to drain pump, unit needs main control.; ordrng 1 W11626074 (Control)"

We serviced a

GE REFRIGERATOR

Model GFE28HSKESS

Near Lyndhurst, OH 44124

Manny

Job Details: 03/20/2023

"Replaced condenser fan, fan running. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDB09

Near Garfield Heights, OH 44125

Angel

Job Details: 03/20/2023

"Cc that seal on freezer door and refrigerator door coming of on corner. Confirmed cc, explained to customer that the seals are good and to avoid from seal coming off I added a little of food grade silicone on corners to keeps seal from coming off recommended them to keep doors closed for about 2 hours to let the adhesive dry opt test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near North Royalton, OH 44133

David R

Job Details: 03/20/2023

"Replaced motor, belt, cam, shield. Tested. Ran diagnostics and calibration. Good. All components working, good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrx735sdbm04

Near Berea, OH 44017

Gabriel P

Job Details: 03/20/2023

"Filter housing not realicing water to valve or filter ass.customer will fix ; ordrng 1 W11346622 (Filter housing) and 1 W11043011 (Light), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Solon, OH 44139

Jason N

Job Details: 03/20/2023

"Cc unit not washing dishes Customer stated unit is not properly washing or rinsing dishes, causing film and rust on items. Ran diagnostics, found codes f8e4 for overflow and fAe2 for vent motor electrical problem. Ran cycle test in entirety, all functions passed. Hot water entering unit, unit drain out is good. Spray arms free and rotating, possible reduced spray pressure. Ordering pump/motor assembly. ; ordrng 1 W11416363 (Pump/motor)"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44108

Corina B

Job Details: 03/20/2023

"CC that the unit will not turn on and there is a humming. Confirmed. Found the drain pump stuck in flood. Held the start button in for 10 seconds, Drain pump turned off. Found the drain hose about 10 off the ground. Raised the hose. Started a cycle, drain the water. Ran a drain and spin, Tested the drain pump. Drain pump does not turn on. Blew through the pressure hose, clear. Will need a new control. ; ordrng 1 W11116592 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model JGBP33SEH2SS

Near Lakewood, OH 44107

Corina B

Job Details: 03/20/2023

Replaced the ignitor. Heated oven to 350*. Opt test ok.

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HZ06

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 03/20/2023

Replace original light and unit working as design ; used 1 8206232a (40w light) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Aurora, OH 44202

Brian M

Job Details: 03/20/2023

Installed lock OP Test Ok

We serviced a

WHIRLPOOL DBL WALL OVEN

Model WOD51EC7AS04

Near Warrensville Heights, OH 44128

Manny

Job Details: 03/20/2023

"Cc unit not heating properly, verified and found codes F1e0 for control issues, f1e1 for upper RTD not calibrated f1e2 for lower RTD not calibrated, f5e1 for door latch not operating. Ran bake test on both ovens and temps were off calibrated oven and re tested and good temps advised customer of the error codes and that unit possibly needs a main control but right now is working properly, advise her to keep an eye on the temps and if temperature seems off then we will need to replace the main control."

We serviced a

MAYTAG DRYER

Model MVWB835DW0

Near Cleveland, OH 44109

David R

Job Details: 03/20/2023

"Cc unit not working or not heating. Found no voltage to outlet. 20 amp fuse is shorted. Customer went to store to grab more. I checked sensors and heater, good. Customer came back and replaced house fuse. Tested, good. Heating and cycling. Outdoor vent is good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma, OH 44129

Corina B

Job Details: 03/20/2023

Replaced the control. Brought core back for return. Ran a calibration. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Rock Creek, OH 44084

Dan H

Job Details: 03/20/2023

"Installed new lid lock, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH08

Near Cleveland, OH 44135

Marie V

Job Details: 03/20/2023

Cc that the door switch broke off when opened door. Confirmed. Ordering door switch; ordrng 1 W11123941 (Door switch)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 03/20/2023

Found weak ignitor giving estimate customer will fix ; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Mayfield Heights, OH 44124

Joe O

Job Details: 03/20/2023

"Cc: not starting, unit heating Customer had door and back panel off upon arrival. Found thermal fuse blown. Found element shorted to ground. Needs element and thermal fuseCustomer to install parts. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8969SDM0

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/20/2023

Ran diagnostic no errors unit working as design set rinse setting lower and advise customer to not clean dishes with dawn soup or any other kind before putting on dishwasher cause it will cause suds

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Solon, OH 44139

Brian M

Job Details: 03/20/2023

Cc left front burner not turning on Found harness smashed into frame causing line break Fixed harness OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Avon, OH 44011

David R

Job Details: 03/20/2023

"Cc unit agitator is off, splines are broken. Ordering agitator.; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw)"

We serviced a

KITCHENAID DISHWASHER

Model KUDS01FLSS6

Near Shaker Heights, OH 44120

Angel

Job Details: 03/20/2023

"Cc that unit will not power on. Confirmed cc, tried starting unit and nothing comes on. Checked power to unit at junction box 120v present. Took front panel off and tested voltage at thermal fuse at control board. Found 120v when no voltage should present. Jump wires to verify unit would turn on, unit did turn on. Ordered thermal fuse, return visit scheduled for 3/24.; ordrng 1 8193762 (Fuse kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL RANGE

Model MGT8885XS01

Near Shaker Heights, OH 44120

Angel

Job Details: 03/20/2023

"Cc. Over would not unlock. Confirmed cc, lock was engaged and would not disengage. Removed upper over door, to gain access to locking mechanism on lower door. Was able to force an unlock. Gave customer estimate on repair, customer said they would call office if they chose to move forward with repairs.; ordrng 1 WPW10471348 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS04

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/20/2023

"Broil element popped in lower elementsCustomer used fire extinguisher to put out fire in oven and water Needs element and cover, and cleaned up Customer not satisfied with response and does not feel safe with unit after repair will be made.. Safety department; ordrng 1 W10804429 (elmnt-brol) and 1 W11290999 (shield-ht)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Chardon, OH 44024

Dan H

Job Details: 03/20/2023

"Customer complaint of rattling noise, confirmed, found blower wheel cracked , installed new blower wheel, op test good"

We serviced a

GE DRYER

Model GTD84ECSN1WS

Near Kirtland, OH 44094

Dan H

Job Details: 03/20/2023

"Customer complaint of thumping noise, confirmed, found slides worn out, unit needs new top bearing ; ordrng 1 WE03X23875 (Top bearing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Chagrin Falls, OH 44023

Corina B

Job Details: 03/20/2023

"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 56 grams of R-600 unit cooling, pressures good, op test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOC75EC0HS20

Near Avon, OH 44011

David R

Job Details: 03/20/2023

"Replaced main control, corrected placement of cooling fan. Tested in diagnostics, good. Ran bake at 350. Heating and cycling. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Eastlake, OH 44095

Dan H

Job Details: 03/20/2023

"Customer complaint that unit is not starting, ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle for heavy agitate, motor started, then unit shut down, installed new control, op test good"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HBS00

Near Painesville, OH 44077

Dan H

Job Details: 03/20/2023

"Installed new pump/sensor, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44102

Angel

Job Details: 03/20/2023

Replaced main board tested unit opt test good

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Oberlin, OH 44074

David R

Job Details: 03/20/2023

"Replaced UI, ran diagnostics and factory reset test. Good. All components working. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MGD5430MW1

Near Cleveland, OH 44111

Angel

Job Details: 03/20/2023

"Cc that unit is brand new and wont start. Asked him to try to start it to see how he did it and noticed he wasnt doing it correctly, so I showed him how to do it unit working as designed customer was not aware on how to properly turn it on opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Shaker Heights, OH 44120

Jason N

Job Details: 03/20/2023

"Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen, no leaks. Pulled vacuum on system to 29 in/hg. Recharged system with 68g. Of r600a. Good heat on discharge line, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temperature before restocking. Op test good."

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Euclid, OH 44117

Joe O

Job Details: 03/20/2023

Cc: long fillFound low water pressure from valves. Replaced valves. Ran quick test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, OH 44105

Manny

Job Details: 03/20/2023

"2nd compressor is damaged as well, came inside another box and sideways, took out of the box, and compressor box is sealed but damaged, opened box and suction line kinked against the compressor and the process line is coming out of the box and missing the rubber plug, reordering compressor. ordrng 1 W11580057 (Compressor kit)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Corina B

Job Details: 03/20/2023

Replaced the drain pump. Tested. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Rocky River, OH 44116

Marie V

Job Details: 03/20/2023

Replaced filter head. Ice marker cycled. No leaks. Tested dispenser no leaks. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW9250WW00

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/20/2023

"Need bellow it is ripped ordering ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA DRYER

Model LE8317W2

Near South Euclid, OH 44121

Jason N

Job Details: 03/20/2023

"Cc unit squealing noiseRan dryer op test, heard light squeal noise for first 30 seconds then stopped. Quoted customer for possible idler pulley replacement, as well as a belt, belt looks to be hard and brittle. Customer declined repair at this time ; ordrng 1 WP37001287 (Pulley) and 1 WP40111201 (Belt)"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near South Euclid, OH 44121

Joe O

Job Details: 03/20/2023

"Cc: not powering on, light bulb explodedTested voltage at terminal block. Found 245v l1-l2, 245v l2-N, 1.5v l1-N. Tested voltage at outlet. Found 245v l1-l2, 110v l1-N, 98v l2-N. Control burnt out. Needs control, and harness. Customer needs electrician for improper voltages at outlet. Advised we need electrician documentation before repair.Parts out of stock. Office to reschedule after we receive electrician documentation. ; ordrng 1 W11448299 (Harness) and 1 W11591402 (Control) and 1 WP22002263 (light bulb)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHC2331PFAA

Near Willoughby, OH 44094

Joe O

Job Details: 03/20/2023

"Cc: not cooling properly, not making enough iceFound temps in ff at 32 degrees(customer has it set to 33). Found temps in freezer at 3 degrees. Found ice fill cup full. Removed ice from fill cup. Cycled ice. Maker. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Chardon, OH 44024

Brian M

Job Details: 03/20/2023

Cc at end of cycle unit has a slight hum Ran auto test no issue Ran drain and spin until completion nothing abnormal Advised to watch

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Burton, OH 44021

Brian M

Job Details: 03/20/2023

Installed gasket OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Avon Lake, OH 44012

Marie V

Job Details: 03/20/2023

"Cc that the unit is leaving stains on black clothes. Showed me some clothes, ran diag, no error codes. Stared a normal cycle and let unit fill up . Showed cust how mich water unit uses on normal. If have a bigger load use bulky items will add more water and use agitator to help fight the stains,also use cold water. Hot water will set the stain on the clothes. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Strongsville, OH 44136

Gabriel P

Job Details: 03/20/2023

"Level door,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Mentor, OH 44060

Jason N

Job Details: 03/20/2023

Installed pump motor. Unable to run full test without unit being installed.

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Middlefield, OH 44062

Brian M

Job Details: 03/20/2023

Cc no power Reset power Unit turned on Ran test cycle OP Test Ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Geneva, OH 44041

Jason N

Job Details: 03/20/2023

Installed drive motor. Ran dryer op test for several minutes. Op test good.

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