We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Oberlin, OH 44074
David R
Job Details: 04/05/2024
"Replaced control, heater w/ harness, and thermistor from t/s. Cleared all frost and ice build up on evap. Tested. Good, reset temps, good. Op Test Ok. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Independence, OH 44131
Bill
Job Details: 04/05/2024
"Changed agitator plate, test opt test good."
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Richmond Heights, OH 44143
Jason N
Job Details: 04/05/2024
"Cc unit taking a long time to dry loadsRan dryer test cycle, unit heating, good flame and recycle. Checked airflow at vent outlet, found vent cage is capturing lint and is now restricting vent outlet. Cleared vent outlet. Advised customer to monitor vent outlet. No other issues found with unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW02
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/05/2024
"Cc unit not cooling in ff section Found ff section warm, product is spoiling. Ran diagnostics, 1, 2, and 3. Thermistors reported as passed and damper control opening and closing properly. Damper control closing back up when put back into normal cooling mode, no airflow to ff section. Disconnected ff thermistor to check resistance. Thermistor reading 12.4k ohms which equates to 20-21 degrees F, thermistor is out of range. Replaced thermistor using truck stock. Unit started back into cooling mode, damper opened, airflow to ff section restored. Ff section starting to cool. Advised customer to let unit run for several hours before restocking ff section. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near University Heights, OH 44118
Jason N
Job Details: 04/05/2024
"Installed main control. Powered on unit, unit display responding. Unit starting to cool. Advised customer to allow unit to run for 24 hrs before restocking. Op test good."
We serviced a
MAYTAG WASHER
Model LAT9706AAE
Near Novelty, OH 44072
Jason N
Job Details: 04/05/2024
"Cc unit takes forever to fill with waterFound both cold and hot water flowing slowly into unit. Disconnected hoses from unit and checked house water pressure. Found hot water source is very low pressure, and cold is low pressure. Advised customer she will need to contact a plumber to remedy water pressure issues with her water source."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Novelty, OH 44072
Jason N
Job Details: 04/05/2024
"Cc unit not completing cyclesRan diagnostics, found code f8e1 for long fill. Ran test cycle, very little cold water coming into unit. Inlet valve screen is plugged with sediment. Unit will need inlet valve replaced. ; ordrng 1 W11220230 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS00
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/05/2024
"Cc unit ice maker not dispensing ice and cannot be removedFound ice fused together in ice container. Customer stated they tried to remove ice container to clear clumped ice but could not. Able to remove ice container. Cleared ice and ran ice dispense test. Auger shaft is not engaging ice container receiver, shaft is rounded. Unit will need auger shaft and ice container replaced. ; ordrng 1 W10910401 (Ice-container) and 1 W11228132 (Shaft)"
We serviced a
WHIRLPOOL FREEZER
Model WRF757SDHZ00
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/05/2024
Cc interior lights nor workingConfirmed too ff lights and freezer light are out. Replaced all LEDs in unit using customer supplied LED kit, Illumination restored to unit. Op test good.
We serviced a
MAYTAG WASHER
Model MVWP475EW0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/05/2024
"Cc unit not spinning properlyRan diagnostics, found codes f0e5 for offbalance and f7e1 for basket unable to reach target rpm. Ran test cycle. Found drive hub is worn, unable to spin. Unit will need drive hub replaced. Replaced hub using truck stock part. Cleared codes and reran test cycle, all functions passed. Op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details: 04/05/2024
"Cc unit not making iceRan ice maker diagnostics, reading e0. Used temperature probe to record freezer temperature. Product temperature reading 8 degrees. Ran test 57, 58, 45, 36, 15. All checked good for functionality. Called WPL techline, Butch, low freezer temperatures, try to record to ensure temperatures are remaining stable. If temperature in freezer is stable, possible UI installed is defective. Customer is using a temperature probe in freezer and will monitor and record temperatures for several days. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Eastlake, OH 44095
Joe O
Job Details: 04/05/2024
Installed harness. Ran auto test. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS3
Near Mentor, OH 44060
Dan H
Job Details: 04/05/2024
"Installed new control, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Painesville, OH 44077
Dan H
Job Details: 04/05/2024
"Installed new sump assembly, op test good"
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2
Near Perry, OH 44081
Dan H
Job Details: 04/05/2024
"Customer complaint that unit is leaking, started quick wash cycle, found valve sticking open, unit needs new valve; ordrng 1 DC97-15459H (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Madison, OH 44057
Dan H
Job Details: 04/05/2024
"Customer complaint of vibrating noise, no unusual noises heard, unable to duplicate the problem, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Geneva, OH 44041
Dan H
Job Details: 04/05/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature at 44 degrees, freezer section temperature at 37 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor started, installed new start device, op test good ; used 1 8201786 (STARTER) from stock"
We serviced a
WHIRLPOOL WASHER
Model wtw8127lw0
Near Geneva, OH 44041
Dan H
Job Details: 04/04/2024
"Installed new lid lock and control, op test good"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Strongsville, OH 44149
Manny
Job Details: 04/04/2024
"Cc unit doesnt seem level, verified and level unit, opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE507ESS22
Near North Royalton, OH 44133
Bill
Job Details: 04/04/2024
"Cc light out, confirmed cc. Tried to pull unit, unit is wedged vary tight. I could not remove it with out causing damage to cabinets or unit. Explained to customer they will need to get the installers back out to remove unit and make any modifications to cabinet to allow easier removal of unit for repairs and service."
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EBS00
Near Painesville, OH 44077
Joe O
Job Details: 04/04/2024
"Cc: no interior lightingFound door hinge screw snapped off inside hinge. Extension arm no longer pressing door switch. Pressed door switch. Found lighting returned except for freezer and upper ff lights. Needs led kits, hinge, and screwCustomer does not want to repair at this time; ordrng 1 W11673500 (Door hinge upper) and 4 W11632139 (Led kits)s and 1 WP8533980 (screw), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Parma, OH 44129
Manny
Job Details: 04/04/2024
"Cc agitator grinds, verified and found oil on pulley, belt coming off and damaged cover, unit needs gearcase, cam, shifter, agitator, hub, belt and cover; ordrng 1 W10528947 (drive hub kit) and 1 WPW10215115 (washplate) and 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11481722 (Shifter) and 1 W11428524 (Cap) and 1 W11409708 (Cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Parma, OH 44134
Manny
Job Details: 04/04/2024
"Cc unit keeps frosting on back verified and harness and thermostat connector corroded, and no voltage from control to heater while in force defrost, unit needs harness, sensor and control; ordrng 1 W11545823 (Harness) and 1 W11449482 (Control) and 1 WPW10384183 (thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Garfield Heights, OH 44125
Manny
Job Details: 04/04/2024
"Cc unit not tumbling, verified and found belt broken and pulley damage, replaced with TS, advise to replace vent with semi rigid, opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW1
Near Solon, OH 44139
Jason N
Job Details: 04/04/2024
"Cc unit not washing Found unit door locked, unable to cancel cycle. Manually unlocked door. Ran diagnostics, unit displaying e57 in history. Ran test 8, motor is not spinning. Motor and tub are free spinning, no binding. Unit will need inverter(motor control) replaced; ordrng 1 5304516720 (Motor control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Solon, OH 44139
Jason N
Job Details: 04/04/2024
"Vented refrigerant. Installed compressor and filter drier. Pressure checked system with nitrogen, no leaks. Recharged system with 48g of r600a. Low side stable at 7 in/hg, unit starting to cool. Advised customer to let unit run for 24 hrs before restocking. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Grafton, OH 44044
David R
Job Details: 04/04/2024
"Cc questions about 1-2 drops of water in tray after dispensing. Normal. Air in lines can push water out after dispenses. Thats one reason the tray is there under dispenser. All normal. Leveled unit. If customer needs more leveling or to ever move fridge, will need to put right leveling leg up. Can check owners manual. Removed plastic by UI. Tested. All functions and unit is working normally. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Broadview Heights, OH 44147
Bill
Job Details: 04/04/2024
"Changed damper, tested opt test good."
We serviced a
JENN-AIR WALL OVEN
Model JJW2727DS00
Near Solon, OH 44139
Bill
Job Details: 04/04/2024
"Cc error code, confirmed cc. Ordered new Ui, follow up scheduled for 4/10; ordrng 1 W11236899 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Bedford Heights, OH 44146
Bill
Job Details: 04/04/2024
"Changed valve, burner, igniter, and flame spreader. Tested good, advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MVWC6ESWW1
Near Painesville, OH 44077
Dan H
Job Details: 04/04/2024
"Customer complaint that unit is not washing properly, found agitator dogs worn out, unit needs new dogs; ordrng 1 285811 (Dogs), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Eastlake, OH 44095
Dan H
Job Details: 04/04/2024
"Customer complaint of loud noise, no model/serial tag, confirmed, found grease and water all over under unit, unit needs new bearings, rotor, stator, and rps sensor , customer does not want repair ; ordrng 1 W10435302 (Bearing) and 1 Wpw10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Cleveland, OH 44128
Bill
Job Details: 04/04/2024
"Changed Ui, and control. Advised customer to monitor."
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWS3
Near Shaker Heights, OH 44120
Bill
Job Details: 04/04/2024
Changed rails. Tested good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model RB120PXK1
Near Chesterland, OH 44026
Joe O
Job Details: 04/04/2024
"While uninstalling element found light socket missing and wire hanging inside unit, socket discontinued. Spoke with bj. Stated we could cut off wire and tape it off. Customer ok with that. Installed element. Tested. Op test ok Oven did not need pulled out"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland, OH 44128
Jason N
Job Details: 04/04/2024
"Cc front panel on the unit does not work Checked all connections leading to UI control. All checks good. Checked voltage at J1 connector, reading 7.1vdc when disconnected, 1.2vdc when reconnected. Should be approx 12vdc. Unit will need main control replaced(power supply for UI board). ; ordrng 1 W11566851 (Control-elec)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/04/2024
Installed pump/motor. Ran test cycle. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW1
Near Cleveland, OH 44106
Jason N
Job Details: 04/04/2024
"Cc unit draining slowlyRan diagnostics, found code f9e1 for long drain. Filled tub with a little bit of water, canceled to drain. Unit draining slowly. Quoted customer for filter basket clean out. Dryer stacked on top of unit. Maint is disconnecting and dropping dryer. Pulled front panel to check drain filter basket. Found basket clogged with a garment. Cleared basket and reassembled. Ran fill and drain test, unit drained out strong. Op test good."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44103
Jason N
Job Details: 04/04/2024
"Cc unit not completing cycles. Ran diagnostics, found code f8e1 for no/low fill. Cleared code and ran test cycle. All functions passed, unit filled both hot and cold properly, and drained. Ran normal cycle, unit sensed, filled and advanced to wash. No issues found with unit at this time. Customer stated it was filling and draining while trying to spin, and it wouldnt go past Rinse. Advised customer unit will try to rebalance the load if it detects load isnt balanced properly for spin. If offbalance situations occur, redistribute load and run additional Drain and Spin cycle if needed."
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258DEM00
Near Lakewood, OH 44107
Manny
Job Details: 04/04/2024
"Cc unit not, turning on , verified and found unit unplugged, plugged in and opt test ok"
We serviced a
AMANA DRYER
Model NGD4655EW4
Near Lakewood, OH 44107
Manny
Job Details: 04/04/2024
"Cc that is doing the same thing again, verified and pin on M6 too wide and no making contact, fix pin on connector and ran test , opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW3
Near Rocky River, OH 44116
Manny
Job Details: 04/04/2024
"Cc unit makes noise, verified and wheel broken, replaced with pre Id, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44135
Manny
Job Details: 04/04/2024
"Replaced pump and control opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Strongsville, OH 44136
Bill
Job Details: 04/04/2024
"Changed regulator, and fan. Tested opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Moreland Hills, OH 44022
Corina B
Job Details: 04/04/2024
CC that the unit stopped mid cycle. Confirmed. Found a roll of bags wedged in between the cover and the pulley. Replaced the pulley from t/s capacitor and shifter. Ran a calibration. Opt test ok. ; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Chesterland, OH 44026
Dan H
Job Details: 04/04/2024
"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Montville, OH 44064
Dan H
Job Details: 04/04/2024
"Customer complaint of chemical smell, fresh food section temperature at 39 degrees, freezer section temperature at -13 degrees, unit is operating as designed"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Rock Creek, OH 44084
Dan H
Job Details: 04/04/2024
"Customer complaint of close door error, confirmed,installed new door switch, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Roaming Shores, OH 44085
Dan H
Job Details: 04/04/2024
"Customer complaint of loud rubbing noise, confirmed, noise is coming from gearcase, unit needs new gearcase; ordrng 1 W11449840 (Gearcase)"
We serviced a
KENMORE REFRIGERATOR
Model 106.5113210
Near Madison, OH 44057
Dan H
Job Details: 04/04/2024
"Installed new air damper, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Newbury Township, OH 44065
Joe O
Job Details: 04/04/2024
Cc: not dispensing iceFound ice blockage in bin. Cleared. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44122
Joe O
Job Details: 04/04/2024
"Cc: not washingFound error codes f7e6(motor fault). Ran auto test. Found unit not shifting, belt stretched. Needs belt and actuator. Replaced belt and actuator. Ran auto test and calibration. Op test ok; used 1 W11239857 (BELT), 1 W10913953 (ACTUATOR) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL05
Near Shaker Heights, OH 44122
Joe O
Job Details: 04/04/2024
"Cc: freezer door not closing, ff gaskets torn, freezing top shelf in ff section, freezer drawer not sitting properly, not making iceFound freezer door catching on ice bin. Ice bin frosted in place. Not closing completely. Needs freezer door slides, ice maker, ice maker glides, and ff gaskets; ordrng 2 W10830046 (gasket-fip)s and 1 W11658403 (Slide) and 1 W11553255 (Ice maker) and 1 WPW10170987 (glide) and 1 WPW10170835 (glide)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44112
Joe O
Job Details: 04/04/2024
Cc: not completing cycleFound drain hose on floor. Advised of syphoning. Needs drain raised or stand pipe installed
We serviced a
AMANA RANGE
Model AGR4230BAW5
Near Euclid, OH 44132
Joe O
Job Details: 04/04/2024
Cc: oven not heatingFound no voltage to igniter. Needs thermostat; ordrng 1 WPW10636339 (thrmst-ovn)
We serviced a
JENN-AIR RANGE
Model JDRP748HL01
Near Chagrin Falls, OH 44022
Corina B
Job Details: 04/04/2024
CC that there is condensation on the door. Confirmed. Gasket is good. Fans are running. Called t/l Derrick. To cover the food that has a lot of moisture with foil.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBWH00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 04/04/2024
"CC that the right door is not closing properly. Confirmed. Found food on the door, hitting the bin. Removed the food. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Aurora, OH 44202
Corina B
Job Details: 04/04/2024
"CC that there is a beeping noise when the unit is running. Confirmed. Started a normal cycle. The ui was beeping and still running. Will need a new ui. Cust does not want to repair. ; ordrng 1 WPW10269624 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Kent, OH 44240
Corina B
Job Details: 04/04/2024
CC that the unit is freezing food in the ff section and not cold enough in the freezer. Control set for colder. Unit was in a defrost when arrived. 15* fz 40* ff. Turned unit on the evaporator has a good frost pattern. Will need a new control and thermistor. ; ordrng 1 W11595220 (Control) and 1 WPW10384183 (Thermistor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Mogadore, OH 44260
Corina B
Job Details: 04/04/2024
Replaced the fan and blade. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Atwater, OH 44201
Corina B
Job Details: 04/04/2024
Replaced the ui. Opt test ok.
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW
Near Garrettsville, OH 44231
Corina B
Job Details: 04/04/2024
"Replaced the control. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Columbia Station, OH 44028
David R
Job Details: 04/04/2024
"Cc questions dealing with temp, main Right side things are colder. SxS unit. Nothing blocking air control damper. Went over how unit holds temp. Went into diagnostics and changed test 7 to step 2, auto 8 hours defrost. Tested all sensors, good. Damper control opening and closing properly. Good. Changed temp settings to 40 in FF and 1 in FZ. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near North Royalton, OH 44133
David R
Job Details: 04/04/2024
"Replaced strike, latch test good. Locking correctly. Good. Customer snagged the strike on accident and thats how it cracked in half. Let them know but unit is good. Up and running. All functions good. Op Test Ok."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near Avon, OH 44011
David R
Job Details: 04/04/2024
Replaced console UI. All functions and options working with no problem. Ran ovens at 350* good. Customer to hook up to WiFi. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM0
Near Westlake, OH 44145
David R
Job Details: 04/04/2024
"Cc of leaks. Work gasket and bottom door seal. Damage to seal, ripped. Most likely water getting behind. Gave estimate for seals. Customer paid svc, do not order parts.; ordrng 1 W11177741 (Seal) and 1 WPW10497235 (Bottom door seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Westlake, OH 44145
David R
Job Details: 04/04/2024
"Replaced strike. Lid lock is working fine. Cc getting F8E1 error Long Fill. Went through tech sheet. Drain hose has extension on it, goes 6-8 inches into stand alone pipe, cut off some to make sure its not too long and syphoning water. Turned Hot/Cold water shut offs all the way on, good. Blew through pressure hose, a little resistance but was able to clear, good. All checks and functions normal. Good. Having customer put load in. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Lorain, OH 44052
David R
Job Details: 04/04/2024
"Cc unit made a loud noise. Found the slider damaged. Replaced from t/s. Also found change stuck in between the agitator, when moving around was causing grinding nosies, removed coins. Ran a diagnostics, good, no error codes, test mode good. Ran a Quick wash to test and a drain and spin. Good. Advised customer to make sure to check pockets for any loose items before washing. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lorain, OH 44052
Marie V
Job Details: 04/04/2024
"Replaced drain pump, harness, control and latch. Ran calibration and auto test. Called tech like spoke with andrew. Aske me to replace parts to fix isue."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH08
Near Westlake, OH 44145
Marie V
Job Details: 04/04/2024
"Cc that the unit is not freezing ice cream. Everything else is cooling and is making ice on ice tray but the ice cream is soft. Called techile spoke with Joe said to replace fresh food thermistor, reading a little too cold, can cause compressor to shut off; ordrng 1 W11518235 (Light) and 1 W11438736 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS9
Near Rocky River, OH 44116
Marie V
Job Details: 04/04/2024
Replaced gad burner and burner. Tested it. Op test ok took pics and video as well
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Middleburg Heights, OH 44130
Marie V
Job Details: 04/04/2024
Replaced damper motor. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Lorain, OH 44053
David R
Job Details: 04/04/2024
"Cc unit lights not on, unit not cooling correctly, loud noise from fridge. Seems like all the malfunctioning is coming directly from deli control. Shorted control and wires in door. Causing unit no lights, error codes for icemaker. Defrost not working correctly, frost build up in FZ on evaporator. Will need new deli drawer, deli control, harness, icemaker, FZ evap fan assembly; ordrng 1 WPW10677119 (Deli door control) and 1 W11170612 (Harness) and 1 W10815674 (Deli drawer stainless) and 1 W11658802 (Icemaker) and 1 W11109595 (FZ evap fan assembly)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland Heights, OH 44112
Jason N
Job Details: 04/04/2024
";Cc unit not heating Ran bake test to 350 degrees, ignitor glowing brightly but no gas is being supplied. Checked gas shutoff on regulator, not shut off. Found pinched red wire pinched in valve cover plate leading to gas valve connection. Cut out damaged part of wire and repaired with new spade connector. Reran bake test, good ignition and preheat. Op test good."
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Broadview Heights, OH 44147
David R
Job Details: 04/03/2024
"Cc unit not heating. Heater coils broke, also rollers are bad. Suggested, a long with heater to replace the dryer kit. ordrng 1 WP3387747 (Heater) and 1 4392067 (Dryer kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model kode500ess02
Near Shaker Heights, OH 44118
Jason N
Job Details: 04/03/2024
"Pulled unit from cabinet, wire harness was not long enough to install from front of cavity. Installed lower oven temperature sensor. Powered unit on, sensor reading ambient. Ran bake test cycle on lower oven. Temperature readout good, preheating properly. Reinstalled unit. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MB0
Near South Euclid, OH 44118
Jason N
Job Details: 04/03/2024
Cc oven not igniting Replaced main control and ignitor using customer supplied pre id parts. Ran oven heat test to 350 degrees. Oven ignited and preheated properly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near University Heights, OH 44118
Jason N
Job Details: 04/03/2024
"Cc unit not making ice, product is soft in freezerConnected gauges to check pressures, low side reading 14 in/hg vacuum, high side reading 52 psi. Shut down system, system equalized at 4psi. Plugged in killawatt to check wattage, reading 101W. Pressure checked system with 140psi of nitrogen, used bubble solution, no bubbles present on any connections. Called WPL Tech-Line, Austin, based on information provided, sending file for review as nonrepairable unit"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HW06
Near Cleveland, OH 44111
Jason N
Job Details: 04/03/2024
Cc unit not starting. Found unit in control lock and Demo mode turned on. Unlocked control and scrolled through options menu to turn Demo mode off. Ran heat test with water. Unit cycled and heated. Op test good.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Broadview Heights, OH 44147
David R
Job Details: 04/03/2024
"Cc unit not heating up. Found correct power from house to unit, up to control. Control not sending out voltage. Ordering main control. ; ordrng 1 W11594224 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Lorain, OH 44052
Marie V
Job Details: 04/03/2024
"Cc unit latch not working. Confirmed, found strike broken. Replaced parts. Tested unit , ran dlsm calibration, op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Painesville, OH 44077
Dan H
Job Details: 04/03/2024
"Customer complaint that spray arm is not working, ran diagnostics test cycle, found 4-3(wash motor not running) error code, unit filled wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, W1AT5T0APL1; ordrng 1 W11025157 (Sump)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Middlefield, OH 44062
Corina B
Job Details: 04/03/2024
CC that the water is leaking in the unit. Confirmed. Will need a new valve. ; ordrng 1 W11513255 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx735sdhz04
Near Aurora, OH 44202
Corina B
Job Details: 04/03/2024
"CC that the ff light is not working. Confirmed. Will need the led light. ; ordrng 1 W11527432 (Led), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Avon, OH 44011
Marie V
Job Details: 04/03/2024
Cc that unit is no washing dishes and was making a grinding noise. Confirmed both. Found motor not working and will need new drain pump as well.; ordrng 1 W11613479 (Motor) and 1 W10876537 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Avon Lake, OH 44012
Marie V
Job Details: 04/03/2024
"Cc that the unit has not made ice for a while . Took temps it was 5* in freezer and 39* fresh food and 37* in ice bin. Ice maker is stuck, does not moves, try to run diag tested on it, fails. Unit will need new ice maker, cust will call back if they want to continue.; ordrng 1 W11557001 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE RANGE
Model JGBP30CEA1CC
Near Bay Village, OH 44140
Marie V
Job Details: 04/03/2024
"Cc that the oven does not works. Confirmed, found ignitor open will need new.; ordrng 1 WB2X9154 (Ignitor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Mayfield, OH 44143
Dan H
Job Details: 04/03/2024
"Customer complaint that 2hour delay light comes on, light that comes on is the washing light, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Willoughby Hills, OH 44092
Dan H
Job Details: 04/03/2024
"Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, canceled, repeated several times with same results, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Eastlake, OH 44095
Dan H
Job Details: 04/03/2024
"Customer complaint of lo Flo error, ran diagnostics found f8e1(low/no flow) error code, barely any water coming through cold valve, unit needs new cold valve ; ordrng 1 W11688995 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near North Royalton, OH 44133
Bill
Job Details: 04/03/2024
"Cc out of balance, confirmed cc. Unit had vibrated over to an uneven area of floor. Repositioned unit ad leveled unit out. Explained to customer the units weight limitations, and how mixing clothes of different materials will throw off balance of unit. Also explained how customer can pause load to rebalance clothes and resume from pause point."
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Parma, OH 44134
Bill
Job Details: 04/03/2024
"Cc burner turned on by its self, could not confirm. Checked for a dead short in burner, none found. Ordered new board and switch, follow up scheduled for 4/10; ordrng 1 WP3149404 (Infinity switch) and 1 W11594224 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44134
Bill
Job Details: 04/03/2024
"Cc noise from unit, confirmed cc. Found screws on belt cover where stripped, and belt cover was being damaged from pulley. Reattach belt cover using larger diameter screws. Tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Dan H
Job Details: 04/03/2024
"Customer complaint of frost build up in freezer section , confirmed, customer does not want liner siliconed , called whirlpool techline spoke to Derek, documented"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Lakewood, OH 44107
Manny
Job Details: 04/03/2024
"Replace filter provided by customer, flush out bubbles from line, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Lakewood, OH 44107
Manny
Job Details: 04/03/2024
"Cc unit stop making ice, verified and ran harvest and fill test, found hollow ice and not enough water coming into the icemaker. Valves are both humming, Unit needs fill valves; ordrng 1 WPW10279866 (valve-inlt) and 1 WPW10238100 (valve-inlt)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2344KF1
Near Brecksville, OH 44141
David R
Job Details: 04/03/2024
"CC, SY CE error code on display. Communication error code but not affecting cooling, correct temps. Went through and found code. Unplug fridge 15 mins, check and replug all connections on main control and UI. Plugged back in, numbers are displaying, good. Left door switch sometimes shorting the first 2 mins. Now all is working. Giving estimate for main control and door switch; ordrng 1 5303918498 (Main Control) and 1 241911704 (Left door, door switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Aurora, OH 44202
Corina B
Job Details: 04/03/2024
CC that the vent cover fell off. Confirmed. Found the vent off. Reattached the vent. Started a cycle with the door off. No leaks. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Aurora, OH 44202
Corina B
Job Details: 04/03/2024
"CC that there is a squealing noise. Confirmed. Found the Gearcase seal is squealing. Will need a new Gearcase, cam and belt. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
GE DISHWASHER
Model GDWF160V40SS
Near Cleveland, OH 44111
Marie V
Job Details: 04/03/2024
"Cc that latch is not working. Confirmed, replaced latch. Tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"