Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Map of Avon Lake, OH

Great service and the repairman was very, very good. I would highly recommend him to anyone.




Review of Fred's Appliance Service


Map of Westlake, OH

knowledgeable and efficient




Review of Fred's Appliance Service


Map of Conneaut, OH

Constance




Review of Fred's Appliance Service

Your repairman was very knowledgeable, friendly, and did his best to resolve the problem


Map of Lakewood, OH

very good experience




Review of Fred's Appliance Service

His service was very good in spite of the fact the machine decided to work. He gave me helpful tips for both washer and dryer. He was friendly as well as professional. It helped to get the call in the morning to narrow down the time and to let me know when he was on his way.


Map of Mogadore, OH

great customer service




Review of Fred's Appliance Service

prompt, friendly service. knowledgeable staff. keeps you up-to-date on arrival time.


Map of Broadview Heights, OH

Quick and knowledgeable




Review of Fred's Appliance Service

A broken fridge is never fun, but the service was great and the technicians made sure I knew my options to fix the problem.


Map of Mentor-on-the-Lake, OH

Awesome service




Review of Fred's Appliance Service

Jeff was very knowledgeable about The type of dryer I had and was helpful. He was also professional and friendly !


Map of Lakewood, OH

Thorough attention and care!




Review of Fred's Appliance Service


Map of Pepper Pike, OH

great service but expensive




Review of Fred's Appliance Service


Map of Independence, OH

Pleasant and courteous




Review of Fred's Appliance Service

I was disappointed but only because I had an electrical issue.


Response from Fred's Appliance Service:

Hi There Beverly! Thanks for dropping us a line! Very sorry it ended up not be a problem with your dishwasher. This is never fun for us either. 🙁 Thanks for sharing your experience with us. -The Fred's Team


Great service.




Review of Fred's Appliance Service

Tech was very courteous and professional. Price was a little high.


Response from Fred's Appliance Service:

Hi Edwin! Thanks for dropping our team a line. I've reviewed your work order. We'd have to agree with you, the cost was a bit high. The cost of parts really drove up the cost of this repair. We're very sorry that this repair needed some expensive parts. :(( We're glad you were happy with Gabriel! He's a great guy. Thanks again for sharing your experience. -The Fred's Team


dishwasher repair ?




Review of Fred's Appliance Service

wife was here and said gabriel nice and polite


Gabriel was great!




Review of Fred's Appliance Service

Gabriel was polite, efficient and conscientious of my home and my dog!


Got the job done




Review of Fred's Appliance Service

Refrigerator ice maker has finally been fixed and is once again operational. Friendly, knowledgeable and professional service!


Great Service




Review of Fred's Appliance Service

Prompt


Quick and satisfied




Review of Fred's Appliance Service

Jeff made the repair quickly and in great time.


Hurray Corina




Review of Fred's Appliance Service

She handled everything


Dryer temp cooled down to safe temp




Review of Fred's Appliance Service

Gab did a great thorough job testing , analyzing, and repairing my dryer.


Repair




Review of Fred's Appliance Service


Great service. Friendly. Efficient.




Review of Fred's Appliance Service

Brian came in checked to problem and got to work. He did a great job.


Fred's fantastic!




Review of Fred's Appliance Service

Indeed great service. Jason is terrific!


A quality service job




Review of Fred's Appliance Service

We have used Fred's Appliance in the past because of the quality, knowledge and skill level of their technicians and have been very pleased with the service we get. Always fair and the job is always done well. Unfortunately I dont use any of the other review sites listed.


Great Customer Service




Review of Fred's Appliance Service

Prepared, knowledgeable, efficient, and pleasant to interact with.


a wonderful personaliity




Review of Fred's Appliance Service

He was a really nice and thoughful person


Great Service!




Review of Fred's Appliance Service


Kathryn




Review of Fred's Appliance Service


Fantastic Service!




Review of Fred's Appliance Service

Was very quick and saved me from having to get a new dryer. Will definitely use them again!


attention to details




Review of Fred's Appliance Service


great customer service




Review of Fred's Appliance Service

the repairman was courteous and informative. the phone staff were courteous and informative in setting up the appointment. we were able to keep contact easily with the service personnel through a tracking system so we knew when to expect him.


Maybe but.




Review of Fred's Appliance Service

I think improvements is need on experience in servicing dryers and washers made whirlpool


Response from Fred's Appliance Service:

Hello Christina, We are so sorry to hear you did not receive 5 star service! We are committed to staying up to date with our training and will certainly evaulate a focus on washers and dryers. Since there are new models being introduced to the market every day, there can be times where units get the best of us! We appreciate you taking the time to share your feedback. Have a great week! The Fred's Team


Cate




Review of Fred's Appliance Service

Was not impressed with the Tech, he said everything was fine. Dryer is taking 120 minutes or more to dry a very small load of clothes. Tech only looked through the inspection port & did not take the dryer apart.I called and they are sending a different tech out but I have to wait an additional six days for return appt. Hopefully this Tech knows what he is doing.


Response from Fred's Appliance Service:

Hi Cate! Thanks for dropping us a line. We appreciate it. Upon reviewing the job record, it appears the technician supplied you an estimate for repair. Very sorry that this was miscommunicated! We will be sure to get you all squared away on this next trip. Thanks again, and have an awesome weekend!! -The Fred's Team


Wonderful service




Review of Fred's Appliance Service


A




Review of Fred's Appliance Service


Gabriel was a very nice person.




Review of Fred's Appliance Service

I am having the same problem.


Response from Fred's Appliance Service:

Hi George, Thank you for submitting your review! We are happy to hear that your technician was very kind. However, we are not happy to hear that you are still having some issues with your refrigerator! Someone from our team will be calling you shortly to schedule a follow up visit. Have a great weekend! The Fred's Team


Knowledgeable Technician




Review of Fred's Appliance Service

Above average


Very good service and result.




Review of Fred's Appliance Service


Khadija




Review of Fred's Appliance Service

Fast service repair, convenient scheduling time


Paul was great and very informative on the appliance issue.




Review of Fred's Appliance Service

Your tracking system is very good and I also appreciate the telephone call when Paul was running a little late.


Exceptional service!




Review of Fred's Appliance Service

Jason and the team provided outstanding service and exceeded my expectations!


Great service




Review of Fred's Appliance Service


Prompt, accurate service




Review of Fred's Appliance Service


Friendly and professional!!!




Review of Fred's Appliance Service

We have used Fred's for a washer and dishwasher service, both experiences where great! Friendly and knowledgeable service guys each time.


Jeanne




Review of Fred's Appliance Service


GMH




Review of Fred's Appliance Service


Great job




Review of Fred's Appliance Service

Great job


Great




Review of Fred's Appliance Service

Excellent. I doubt it could be better . Very pleased.


Laura




Review of Fred's Appliance Service


Gene




Review of Fred's Appliance Service

Jeff, the technician was the nicest, pleasant and helpful tech we have ever had.


Daniel




Review of Fred's Appliance Service


Awesome Service!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Awesome service!!




Review of Fred's Appliance Service

Very knowledgeable. Great people person.


Very gpod




Review of Fred's Appliance Service


Excellent Company great techs great service




Review of Fred's Appliance Service

The best appliance repair co I have ever had! Have a way to track your techs progress. Plenty of calls, updates, etc. Very knowledgeable, kind, friendly tech.


Brian was "AWESOME"




Review of Fred's Appliance Service

It took two trips, but the problem is solved. The young lady who answers the phone needs an attitude adjustment. Being mute does not solve problems. She needs to learn that the person on the other end of the line is ALL of the staff's bread and butter.


Response from Fred's Appliance Service:

Hi There Dorothy! Thanks so much for dropping us a line. We will be reviewing your interactions with your customer service rep along with the manager. We're glad Brian was able to complete your repair! Thanks again for your comments. -The Fred's Team


still under warranty




Review of Fred's Appliance Service

Very efficient, informative and knowledgeable.


Excellent Knowledge




Review of Fred's Appliance Service


Great service for washing machine




Review of Fred's Appliance Service

Had an issue with washing machine not draining water. Technician David was able to quickly diagnose and explain the issue and cost. He then ordered the part and scheduled another time to replace the faulty part. Both times he showed up during the agreed on time and was very friendly and easy to work with. Both times before he left he reviewed the work he had done and explained the next steps and or warranty process. It's no fun dealing with an appliance issue, but David's politeness and explanations made fixing/resolving the issue easy Ed


Satisfied




Review of Fred's Appliance Service

On time. Knew what he was doing very friendly and informative.


Great service




Review of Fred's Appliance Service

Friendly technician did a great job.


Professional




Review of Fred's Appliance Service

The technician was very professional. I’m disappointed however that I had to pay for a service that was not done.


Response from Fred's Appliance Service:

Hi Tammy, We appreciate you taking the time to share your experience with us! After reviewing the job history, I am showing that the technician found both of your units working as designed when he was in your home. If you are still having issues, please give us a call at 1-888-45-FREDS. The service charge that you paid was for diagnosing the units. This charge is guaranteed for 30 days so please let us know if you are having any troubles at all and we will come take a look at no charge! Thank you, The Fred's Team


Excellent and Efficient




Review of Fred's Appliance Service

Jason was terrific and efficiently diagnosed problem and repaired our dishwasher perfectly.


Reffrigerator repair




Review of Fred's Appliance Service

Corina did a great job. She was friendly, wore covers over her shoes, quickly assessed the problem and kept me informed along the way. She is a great representative of your company.


Fixed problem On time arrival




Review of Fred's Appliance Service


Sheila Bullock




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service

Technician was very knowledgeable


Great service




Review of Fred's Appliance Service

On time repair done in timely fashion and cleaned up


Repair of ice maker




Review of Fred's Appliance Service

Ice maker was not fixed


Response from Fred's Appliance Service:

Hi Beverly, We are sorry to hear your ice maker isn't working! I see we have you scheduled for tomorrow to have a technician take another look. We will be sure to get your unit back up and running! Thanks! The Fred's Team


Rick




Review of Fred's Appliance Service

Great service! Your appointment tracker option is great!


Great service




Review of Fred's Appliance Service

Thanks so much for the great, fast service on our washer!


fabulous service




Review of Fred's Appliance Service

In addition to our tech person, Gabriel, being a pleasure to speak with, he pinpointed the problem immediately. He also gave me information about my washing machine that I was unaware of. He was patient, informative and friendly. It was a joy having him fix the problem.


Great Job




Review of Fred's Appliance Service


Amazing service! I’ll use again and recommend.




Review of Fred's Appliance Service

Everything was handled so professionally and thoroughly!! I didn’t have to worry about a thing. From the amazing tracking to the great cleanup. I’ll recommend FREDS and will definitely us their services again!!


Great service!




Review of Fred's Appliance Service

Overall a great experience!


Annette




Review of Fred's Appliance Service

Great service.


Audrey




Review of Fred's Appliance Service


Fast and efficient. Met all of our needs.




Review of Fred's Appliance Service

Appreciated Gab's politeness and knowledge of the machine. Came to a quick resolve.


Warranty call




Review of Fred's Appliance Service


Great service. Very polite and professional




Review of Fred's Appliance Service


Knowledgeable factory service tech regarding Maytag appliance.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Knowledgeable repair tech. Disappointed with Maytag since new features created a washer and dryer which just fail to clean and dry “by design” to be more efficient.


Excellent




Review of Fred's Appliance Service


Great Job




Review of Fred's Appliance Service

Corey was quick and efficient.


Excellent Service




Review of Fred's Appliance Service

Corina was very knowledgable about my washing machine and quickly identified the problem. She provided details which were clear and easy to understand. I recommend Fred’s Appliance and Corina without reservation.


Great Service but price for service too high!




Review of Fred's Appliance Service

Although the technician was great, I did find the service call price and the flat labor hour that was charge to be a bit outrageous. It was a $48.00 belt that broke and it cost me $325 to fix. I can understand a service call charge but once the customer gives you the go ahead to fix the issue, that should not apply.


Response from Fred's Appliance Service:

Hi Michelle, Thank you for sharing your experience with us! We have certainly considered a model that removes the service charge if a customer chooses to move forward with the repair. However, that would only cause inflation of labor and/or parts. We find that our model is the most honest. We are able to quote you exactly what the repair will be before we move forward by using a flat rate labor guide. Additionally, by separating the charges, you know exactly what you are paying for. We are so happy to hear your unit is up and running again! Have a great holiday weekend, The Fred's Team


Great service and persistence is solving the problem




Review of Fred's Appliance Service


Fast and efficient!




Review of Fred's Appliance Service


OVEN REPAIR




Review of Fred's Appliance Service

OFFICE WORKED WELL WITH ME TO SCHEDULE APPT. AND FOLLOW UP AT A CONVENIENT TIME......DAN WAS EFFICIENT IN THE REPAIR PROCESS.


Excellent rep that came to our home!




Review of Fred's Appliance Service

He was so professional and kind!


Happy Customer




Review of Fred's Appliance Service

Second repair for same issue. Other then that, I’m happy with the service.


Response from Fred's Appliance Service:

Hi Elizabeth, We appreciate you taking the time to submit your review and share your experience with us! We are committed to providing excellent service which means if we don't fix it right the first time then we will happily come back out to your home and make it right. We are happy to hear that your unit is up and running again and that you are happy with your service! Have a great weekend! The Fred's Team


Ou repair on Monday May, 21, 2019




Review of Fred's Appliance Service

A fantastic repair job was accomplished pronto. We greatly appreciate his promptness, and ability to solve our problem. Thank you again Joe and Betty


With the exception of having to wait the weekend into Tuesday it was a very satisfactory service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Brian was very good at the repair as well as kind!


Great Service




Review of Fred's Appliance Service


very punctional very accomadating and excellent at her job




Review of Fred's Appliance Service

Very very satisfied


Great service




Review of Fred's Appliance Service

On time, courteous, professional. Couldn’t be more pleased.


Joseph, everything was great




Review of Fred's Appliance Service


Options to fix should have been offered




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Brenda, Thank you for taking the time to submit your review! Your technician saw that your machine was not economical to repair. However, we are happy to provide an estimate. Someone from our team will be calling you shortly! Thanks! The Fred's Team


The best!




Review of Fred's Appliance Service

Our service technician was SO nice! I was so comfortable having her in my home. She was great at answering questions and even told me how to care for my machine moving forward. I told everyone how good she was. I highly recommend her.


professional




Review of Fred's Appliance Service

1) Joe came and diagnosed the problem. He was terrific--pleasant and professional. He ordered the parts, which I got the next day. 2) Dan, with a trainee (Nick) fixed my dryer. Both were pleasant and professional.


Dishwasher Repair




Review of Fred's Appliance Service

Fast service, quick repair and very friendly technician.


Brian was very knowledgeable and efficient. We are always pleased with the friendlieness and professionalism of the technicians.




Review of Fred's Appliance Service

We always tell others how great Fred's service is and readily recommend this company!


Dish washer service




Review of Fred's Appliance Service

Job got done


Great service




Review of Fred's Appliance Service

Excellent


Great service.




Review of Fred's Appliance Service


Great friendly service and incredibly knowledgable!




Review of Fred's Appliance Service

Brian was amazing and identified the issue right away! I greatly appreciate honest and expert service. This is what is most important to me and I will use Fred's and highly recommend your service!


Linda




Review of Fred's Appliance Service


HORRIBLE SERVICE




Review of Fred's Appliance Service

Gabriel left grease on the inside of the washing machine which got on our families clothes during the first cycle run after the repair. Please advise how I will be compensated for the lost clothing? I think Gabriel should be relieved of his duties. The service also took several hours longer than he communicated and he required the help of my father-in-law. He couldn’t perform the service by himself. Very disappointed in this experience.


Response from Fred's Appliance Service:

Hi John, Thank you for reaching out to us regarding this repair. We are very sorry to hear that you have some damaged clothing! We will be giving you a call here shortly to discuss this in more detail as this is certainly not the level of service we accept. We will certainly get this rectified for you! Thank you, The Fred's Team


Ellen




Review of Fred's Appliance Service

Wonderful service! Cory was great.


Ellen




Review of Fred's Appliance Service


Well satisfied




Review of Fred's Appliance Service

As promised and as expected and on time


Excellent




Review of Fred's Appliance Service

Excellent. Thank you


Timely and efficient Service




Review of Fred's Appliance Service

David was on time, worked quickly and neatly. Washer is like new. As to cost, this was a Lowes service warranty claim so we did notepad for David's work


Marc is great!




Review of Fred's Appliance Service

Marc is knowledgeable and very efficient. He explained the process to me, and repaired my washer in a relatively short period of time. He is a wonderful representative of your company.


Great Service




Review of Fred's Appliance Service

Timely help and fixed the problems


The guys were awesome new what they were doing . Very careful to not hit the walls. Very nice




Review of Fred's Appliance Service


3 TRIES TO GET IT RIGHT




Review of Fred's Appliance Service

HAPPY THAT IT APPEARS TO BE WORKING FINE NOW


Response from Fred's Appliance Service:

Hi Joe, Thank you for submitting your review! We are sorry to hear it took 3 trips to your home to get your appliance working. Sometimes repairs can be tricky - even for the experts! We are happy to hear you're unit is up and running again! Have a great week! The Fred's Team


Quick and Knowledgable oven fix!




Review of Fred's Appliance Service

Gabriel quickly fixed my Kitchenaid range, explained to me the problem, explained how he would fix it, then got to work. Fred's Appliance Repair needs to hire more Gabriels!


Excellent Service




Review of Fred's Appliance Service

They were able to fix my washer in no time


Dishwasher repair




Review of Fred's Appliance Service

Knowledgeable service person.


Great service & tech was very friendly




Review of Fred's Appliance Service


Fixed it two appts. Awful scheduling. Could care less about my work schedule.




Review of Fred's Appliance Service

Technician was courteous. Needed to order part. Was able to repair. I am in last two weeks of school and had to take two days off to accommodate your scheduling. That’s ridiculous. Scheduler was unable to give me an appt rather a range and scheduled at I time I had told them I could not do. For that reason I am not happy.


Response from Fred's Appliance Service:

Hi Susan, We appreciate you for sharing your feedback with us! No doubt, scheduling is one of the most difficult elements of our operation. We need to consider lots of things: traffic, distance from home to home, a logical and environmentally friendly route, and the length of time to repair and/or diagnose a unit. Because of all of these factors, we've found that offering 3-hour time frames allows us to consider all factors while being respectful of your time. Additionally, we carry all of the most frequently used parts on our trucks in hopes that we can repair the appliance during the first trip - we're sorry to hear that wasn't the case for you! We are always striving to improve our scheduling and we will certainly take your experience into consideration during our next improvement meeting. Thank you! The Fred's Team


Great overall experience




Review of Fred's Appliance Service

Excellent communication leading up to the service date. Service was friendly and knowledgeable.


good service




Review of Fred's Appliance Service


Excellent service!




Review of Fred's Appliance Service

I contacted Whirlpool's customer service line on Friday afternoon and was immediately contacted by Fred's Appliance regarding an appointment on Monday. Corina was friendly and helpful, and didn't even laugh at me when we realized that I was just pushing the button on the washer incorrectly.


Gabrielle is Fantastic




Review of Fred's Appliance Service

The service was easy to arrange the service technician was the best I ever encountered - Amazing overall experience


very good




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Machine works better than when it was first installed! Now working the way it is supposed to.


Solid service




Review of Fred's Appliance Service

Corona and Paul were great


Courteous Efficient Reasonable price




Review of Fred's Appliance Service

I would recommend


Great service




Review of Fred's Appliance Service

Joe was outstanding; professional, courteous, respectful and knowledgeable.


Professional Service




Review of Fred's Appliance Service


Very professional and quick!




Review of Fred's Appliance Service


LF ERROR MESSAGE STILL APPEARS




Review of Fred's Appliance Service

NEED SOMEONE TO COME OUT AGAIN....THE LF MESSAGE STILL COMES UP HAMPERING OUR EFFORTS TO DO OUR LAUNDRY


Response from Fred's Appliance Service:

Hi Joe! We are so sorry to hear you're still experiencing an error code on your washer. We will be happy to come out and take another look. We know how inconvenient it is to have a washer out of order. Someone from our team will be calling you this afternoon. We are committed to getting your unit back up and running as soon as possible! Thanks! The Fred's Team


great service, very knowledgeable,




Review of Fred's Appliance Service

would welcome Paul for any of your repair services.


Warranty service




Review of Fred's Appliance Service


Ice




Review of Fred's Appliance Service


Service was short and sweet




Review of Fred's Appliance Service

The tech knew how to resolve problem


Kat




Review of Fred's Appliance Service

Quick and good work.


Ice maker




Review of Fred's Appliance Service

The guys quickly accessed that our ice maker had died and a replacement was suggested. We agreed. They team was quick, polite and tolerated our questions. They were both nicely dressed and clean-looking.


Rushed and the work wasn't done properly




Review of Fred's Appliance Service

The technician wasn't personable, came in and fixed one piece. He asked for the new parts and the parts hadn't been delivered yet. He got the washer to turn on and work and rushed to have us sign saying it was completed. 2 hours later, the washer was broken again! We tried to call him back to explain it wasn't fixed properly and the parts he ordered were in and he never responded. We had to contact Home Depot and start the process all over again with a new technician.


Response from Fred's Appliance Service:

Hi Kennie, We appreciate you sharing your experience with us and we are sorry to hear that it didn't go smoothly! Since your unit is covered under an extended warranty, we are required to have you report all issues and schedule appointments through them. However, once we get the ok from the warranty company we will be happy to come out and take another look. We know how important a washing machine is to our every day lives so we will get you back up and running quickly! Have a great weekend! The Fred's Team


Great Service




Review of Fred's Appliance Service

Service Technician Was Great and Had all parts on truck and made repair fast


Friendly, informative, helpful service.




Review of Fred's Appliance Service

Our serviceman was courteous, thoughtful, helpful, and knowledgeable. So professional and efficient.


Review




Review of Fred's Appliance Service


Good service,timely, efficent




Review of Fred's Appliance Service


Stacy K




Review of Fred's Appliance Service

He took care of business


Stacy K




Review of Fred's Appliance Service

She took care of business.


Professional, courteous, timely!




Review of Fred's Appliance Service

I have a health condition that entails some coughing. Arthur noticed and told me he hoped I felt better. Showed me he was also a caring person.


Geory




Review of Fred's Appliance Service

Well satisfied


Great service.




Review of Fred's Appliance Service

Gabriel is fantasticExtremely professional


Whirlpool refrigerator repair




Review of Fred's Appliance Service

Paul was very knowledgeable and did a great job. He knew the product well


Excellent service




Review of Fred's Appliance Service

Jason was very prompt and professional during his service call. He explained the problem and provided a quote for the replacement parts and installation. A return visit was scheduled and problem solved. I would recommend this company to my friends and family.


Very pleased with Corina. She was very helpful and friendly.




Review of Fred's Appliance Service


Satisfied customer




Review of Fred's Appliance Service

Really appreciate being able to track the service persons progress at other jobs prior to our appointment. Problem with dryer quickly identified and fixed at a reasonable price.


Tom




Review of Fred's Appliance Service

Great very professional


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

More than happy


Dishwasher




Review of Fred's Appliance Service


timely service




Review of Fred's Appliance Service

serviceman knowledgeable


Cust.




Review of Fred's Appliance Service


Nice job




Review of Fred's Appliance Service

Joe Did a great job at my house. I appreciate his hard work and timeliness.


Great service!




Review of Fred's Appliance Service

We needed fast service and Corina/Fred’s Appliance Repair was out very next day. She was very kind, knowledgeable, fast and efficient. Very satisfied!


Katrinka




Review of Fred's Appliance Service

Great experience from start to finish


Joe G




Review of Fred's Appliance Service

no complaints.. explained details, answered questions, courteous


Great service




Review of Fred's Appliance Service

My problem was quickly resolved


Good




Review of Fred's Appliance Service


dishwasher




Review of Fred's Appliance Service

Corina was very good and very helpful. She was better than any male service tech that we have had in years.


Great




Review of Fred's Appliance Service

I was very pleased with him thank you


machine is still not working right




Review of Fred's Appliance Service

the LF error message is still coming up. all they did was have me raise the hose and re-set some error messages. really did nothing to correct the problem...need for someone to come out right away to correct the problem.


Response from Fred's Appliance Service:

Hi Joe, We are sorry to hear that your washing machine is still giving you some trouble! We will be happy to send a technician out to take a look and get you taken care of! Someone from our team will be calling you this morning to get an appointment set up. Have a great week! The Fred's Team


Quick response




Review of Fred's Appliance Service

Art was fast and efficient. We appreciated the quick response when we returned from a few days away to find water all over the floor. The refrigerator/freezer was no longer working, all the ice melted and food spoiled.


Very customer oriented




Review of Fred's Appliance Service

He was very persistent to make sure the job was completed to my satisfaction and correctly done.


Fabulous service. So knowledgeable, helpful, and Corina went above and beyond.




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Very satisfied!


Great service




Review of Fred's Appliance Service

It was such a nice experience to deal with Corina. She was professional, courteous, and informative. I wish all of the service calls we make were like what we experienced with Corina. thanks so much for sending her!


my refrigerator had a water backup problem which caused water to leak into the freezer and fridge. Water was collecting in the refrigerator section a




Review of Fred's Appliance Service

Our service man, Corey, understood the problem and fixed it quickly. Corey is also a friendly guy who didn't mind me hanging around while he did the work. Overall, I highly recommend Corey for his overall great service.


Dale




Review of Fred's Appliance Service

Awesome customer service. Very professional


Excelent service




Review of Fred's Appliance Service

Diagnosed the problem and fixed it quickly and with a minimum of mess. On time and pleasant.


GREAT AND QUICK SERVICE




Review of Fred's Appliance Service

Jason N was extremely helpful in fixing my washing machine. He did an excellent job on keeping me posted to let me know his ETA. He came in and was fast but efficient. I Would highly recommend him.


Outstanding!




Review of Fred's Appliance Service

Jeff was great as was dealing with Fred’s Appliance Service


Excellent.




Review of Fred's Appliance Service


Very positive experience




Review of Fred's Appliance Service

Prompt and efficient service. Very polite servicemen, also.


Tops in Communication plus Diagnosing




Review of Fred's Appliance Service

Corina is an EXCELLENT technician! Not only is she thorough at problem solving but she can COMMUNICATE CLEARLY with customers. She is the BEST technician I have ever met!


Great service




Review of Fred's Appliance Service

Great job. Very knowledgeable and friendly.


Broken ice maker




Review of Fred's Appliance Service

The ice maker is still not working properly. It’s hardly making ice when it used to keep the bin full. They said there was nothing wrong with it, I know it’s not working right.


Response from Fred's Appliance Service:

Hi Dale, We are sorry to hear that your ice maker isn't working! We will be happy to come out and take another look. Someone from our team will be calling you shortly! Thanks and have a great weekend! The Fred's Team


great service




Review of Fred's Appliance Service


service man jeff very good




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Terrible communication, makes promises can’t keep




Review of Fred's Appliance Service

I have a brand new build, with a brand new Whirlpool double oven. The bottom oven light would not shut off but the oven was working fine otherwise. Our builder, Pulte, required that we use their service person, Fred’s Appliance. On the first evaluation, the technician stated the problem was a latch not working properly. As he was putting the oven back together he breaks both oven doors, top and bottom. He states that has never happened before, he doesn’t understand what happened. Already I am not happy. Parts are ordered, I am told by the technician it will be sent to my house even though I am not fully moved in yet. Whatever. Pulte Whirlpool tells me this is not true and they already have the parts and it is in store. When I get to the house for the second appointment there are multiple boxes in the driveway that has been in the rain. Technician arrived and tells me he had no idea what Pulte Whirlpool was talking about. In addition he states multiple parts that were not even necessary, for example parts to a washer and dryer, were sent. After latch was replaced light still not fixed. It was determined to be a electronic board issue. Doors were placed back on but technician accidentally snaps hinges on the door on the bottom oven again. The day before the third appointment I call customer service to make sure the technician is removing all the extra parts including boxes when job completed. After all it is not my responsibility to get rid of boxes of parts the company sent over, especially parts I didn’t even need. The customer service lady stated not to worry that she talked to the parts department and everything would be taken back once job done. I specifically said there are more parts then what was needed for job and I was still assured it would be taken back. The technician came, fixed the light issue, got the door back on bottom oven. He states that neither the parts department or the customer service informed him of taking the parts back. He stated he can try to squeeze the parts into the van, but he has to leave all the boxes behind. That doesn’t seem professional that he leaves trash behind after a project. Technician tells me that he will send another van to pick up the boxes, which is a fair and appropriate statement. He states someone will call. After an hour and no call, I called customer service, a lady named Jessica, who proceeds to tell me they don’t pick up trash and it’s my responsibility. I told them what technician tells me and she tells me technician doesn’t know what he is talking about. Overall poor communication, technician seems nice enough but broke the doors to my brand new oven never even been used. This company gave me promises they can’t keep. Overall terrible experience.


Response from Fred's Appliance Service:

Hi There Don! Thanks so much for dropping us a line. Phew! We're so very sorry for all the troubles. I have carefully examined the job record. It seems that you received other items that we did not supply. Possibly Whirlpool sent these? Possibly your builder, Pulte homes? We're very sorry this inconvenienced you, but we can also assure you that our team was not at all involved in sending these extra parts to you. We feel your best course of action would be to contact Whirpool directly at 800-253-1301 to discuss these extra parts that you received. If there is anything else that we may be able to assist you with, please feel free to reach out to us at service@fredsappliance.com or 888-453-7337. We will do our very best to help you out with these extra parts. Thank you again! -The Fred's Team


Great customer service from all




Review of Fred's Appliance Service

I was very pleased about every aspect of my refrigerator repair. I received a friendly phone call to schedule my repair. Then I received an e-mail to confirm and information on tracking my repair tech. Technicians were very prompt, very efficient and knowledgeable. I couldn't be more pleased!


great service




Review of Fred's Appliance Service

Both employees were great, gave me a couple suggestions, tried to help me.


Sevice




Review of Fred's Appliance Service

Tech was knowledgeable and explained issue thoroughly


Great service




Review of Fred's Appliance Service

Wonderful!


Ontine and efficient




Review of Fred's Appliance Service

Corina was there early both days. Very professional and knowledgeable.


Prompt, accurate service




Review of Fred's Appliance Service

Great communication about when service person would arrive


Great Customer Service




Review of Fred's Appliance Service

Brian is very courteous and professional.


Michael




Review of Fred's Appliance Service

Great service


great service, prompt arrival




Review of Fred's Appliance Service

very friendly, and did a great job. would call again


Great 👍🏼




Review of Fred's Appliance Service

Very pleased


James




Review of Fred's Appliance Service

Great service and was on time


Great Service




Review of Fred's Appliance Service


Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Customer complaint of buzzing noise, found small amount of frost build up into evaporator fan, doors are sealing, cleared frost , op test good"

Near Laverne Ave, Parma, OH 44129
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW0 Customer is having an issue with the washing machine I took the wash plate off I inspected the threads around the splines everything tested good the unit had no codes around calibration test unit tested good could not find an issue

Near Woodlark Ct, Painesville, OH 44077
Joe O.

Joe O.

MICRO/OVENCOMBO KITCHENAID KEMS308SSS05 Cc: microwave not workingFound error code f6e0(lost communication). Found loose connection on wide interface board. Re seated connector. Op test ok

Near Legacy Dr, Highland Heights, OH 44143
Jason N.

Jason N.

WASHER MAYTAG MVWC555DW0 "Cc unit made a loud noise during spinRan diagnostics, no codes stored, ran auto test, all functions passed, no abnormal sound heard. Ran spin and drain test with 4 large wet towels. Normal vibration present. Could not duplicate a loud noise during spin. Possible unit went offbalance with customer load."

Near Harrow Ct, Bedford Heights, OH 44146
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KRMF706ESS00 Customer showed pop took pic Cc of no water Found valve not getting power Found front user interface all glitched out Found rear control not sending power to valve Needs UI and control would like valve just in case ; ordrng 1 W10804160 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 W10865826 (valve) and 1 W11330971 (Ui)

Near Bainbridge Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDT03FTSS3 "Cc customer thinks motor is not workingRan wash test motor only humming. Pulled screens, checked chopper blade assembly. Found blade shaft broke away from motor, pieces of chopper blade stuck inside. Unit needs motor/pump assembly.; ordrng 1 WPW10780877 (pump&motor)"

Near Wintergreen Dr, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE LFHB2741PF1 Cc of low -no water Found ice ball on back of freezer due to icemaker drain leaking Iceball is freezing over water lines Advised customer on issue and that its a non repairable

Near Cackler Rd, Streetsboro, OH 44241
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706ESS01 Installed LF drawer bracket. Op test good.

Near Ashton Ln, Solon, OH 44139
Brian M.

Brian M.

RANGE WHIRLPOOL WFC310S0ES3 Installed hinges OP Test Ok

Near OH-44, Ravenna, OH 44266
Brian M.

Brian M.

DRYER WHIRLPOOL CEM2745FQ0 Cc unit not running Found door switch broken Replaced using truck stock OP Test Ok ; used 1 WPW10569603 (DOOR SWTCH XXACADEMY RETURNX) from stock

Near Frost Rd, Streetsboro, OH 44241
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 "Found same error code shifter fault search on truck do not have one left ordering also they had power outage control seems to act up intermittently,ordering ; ordrng 1 W10913953 (actuator) and 1 W11170319 (cntrl-elec)"

Near Chadwick Ct, Elyria, OH 44035
Brian M.

Brian M.

WASHER WHIRLPOOL CAE2745FQ1 Cc unit not draining Found drain pump just humming Needs drain pump ; ordrng 1 WPW10276397 (drain pump assy)

Near Frost Rd, Streetsboro, OH 44241
Jeff M.

Jeff M.

RANGE WHIRLPOOL KFGD500ESS04 I preheated the upper and lower oven to 350° national 10-15 minutes after it was done preheating the oven or oven only reached 300° and it’s already offset by 20° the lower oven is off by 20° which is not terrible; ordrng 1 W10877013 (cntrl-elec) and 2 WP7430P044-60 (top-oven)s

Near Morley Rd, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR FRIGIDAIRE LFSS2612TF0 "Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared, op test good"

Near E 144th St, Cleveland, OH 44110
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104DSS2 "CC that the unit is not washing, found the control sending 129 volts to the pump and motor. Replaced the pump and motor from t/s. Optest ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Scranton Rd, Cleveland, OH 44113
Marie V.

Marie V.

DBL WALL OVEN WHIRLPOOL WOD93EC0AS04 "Cc that the oven is not working and it has an error code of F1E1 upper RTD uncalibrated. Needs main control . Cust paid for parts and sc; ordrng 1 W10841979 (Main control), used 1 SHIPPING (shipping and handling) from stock"

Near Voyager Cir, Seven Hills, OH 44131
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7500GC0 Installed control and ui. Ran auto test and calibration. Op test ok

Near Dale Rd, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JFC2290REM00 Found damper making loud noise when opening ordering part ; ordrng 1 WPW10594329 (control)

Near Sperrys Forge Trail, Westlake, OH 44145
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF300ESS01 Installed doors. Found lh ff door has a dent in the side. Took pic. Needs ff door. ; ordrng 1 LW10721548 (dor-fip)

Near Forest Dr, Chagrin Falls, OH 44022
David R.

David R.

DISHWASHER FRIGIDAIRE FGID2466QF7A Replaced parts. Tested. Good. Op test ok

Near Station Rd, Columbia Station, OH 44028
Dan H.

Dan H.

WASHER WHIRLPOOL MVW6230RHW "Customer complaint that unit starts then says its done after a minute, confirmed, unable to run diagnostics, control keeps shutting down, unit needs new control; ordrng 1 W11419173 (Cntrl)"

Near Foxlair Trail, Cleveland, OH 44143
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE505W0HB1 Installed the new part op tested good.

Near US-6, Rome, OH 44085
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WMH32519HZ5 Replace parts still no heat did lots of diagnostics with my senior tech everything was leading to the high side but found wires not corrected on the meg wants it started heating mag made loud sound then found wayguide burn took pictures call whirlpool is not repairable file number

Near California Ave, Lorain, OH 44052
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint that packing comes out in glass when using crushed ice and crisper drawer is broken, confirmed drawer is broken, filled several cups with crushed ice , no foam or other debris came out, only ice, unit is operating as designed , ordering drawer, no need for return visit; ordrng 1 W11162443 (Drawer)"

Near Stoney Ridge, Richmond Heights, OH 44143
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint that part never arrived as of frost in freezer section, doors are sealing , frost is left over from previous visit customer never clean freezer section out,reordering, customer can install, not sure why techline would need to be called; ordrng 1 W11026417 (Knob)"

Near Ravine Dr, Cleveland Heights, OH 44112
Gabriel P.

Gabriel P.

DBL WALL OVEN GE JKP45W0T1WW "When arrive try preheat lower oven but it turn on control panel so I reset electronic control by turn power off then 5 minutes turn power on then preheated both ovens to 350 and confirm temperature they are work back again it may needed a reboot but if it happens again they will need panel control but is no longer available,opt test ok"

Near Teasel Ct, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JFC2290VEM8 "Found drain pan clogged also found a spill that may had some to do with drain tube clogged and confirm it was steam all ice and clear spill as much as I could also clear drain tube,opt test ok"

Near Redwood Blvd, Avon Lake, OH 44012
David R.

David R.

WASHER WHIRLPOOL MHW6630HW1 "Cc unit not spinning but only will spin on drain/spin cycle. Ran diagnostics, no error codes. Ran all the way through diagnostics test, good, spin in working correctly. Checked cycles and saw most of cycles the spin option was either turned completely off or at the second lowest it can go. Let customer know that UI is sensitive and could’ve just got touched by accident and it happened. Unit test good. Op test ok"

Near Hughes Rd, Oberlin, OH 44074
Jeff M.

Jeff M.

DRYER GE GEW9200LW1 "I took the machine apart the heating element was not the issue the thermal cut off mounted to the side of the heating element is open it’s the cut off fuse. I have the heating element for exchange; ordrng 1 279973 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"

Near Kniffen Rd, Painesville, OH 44077
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW2 "CC that the unit over filled with water. Ran diag F8E1 NO FILL, LONG FILL, F3E2 INLET WATER TEMPERATURE FAULT. Checked the hot and cold valves, correct. Checked the pressure hose, clear. Started a normal cycle with no clothes, filled properly. Started a color wash with clothes, filled properly. Wait 15 after it filled kept filling. Found water leaking behind the basket. The basket is leaning to the front right. Raised the feet. Will need a control and harness; ordrng 1 W11233718 (Harness)"

Near Beyerle Rd, Cleveland, OH 44105
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT518SZFG00 "CC that the door has a gap in the freezer, door to freezer does not close, side walls are warm. Raised the feet. Steamed the gasket. Advised cust it is normal for the sides and mullion rail to be warm. Optest ok"

Near Thornton Dr, Parma, OH 44129
Joe O.

Joe O.

REFRIGERATOR KENMORE 106.5113921 Installed damper. Tested. Op test ok

Near Bentwood Dr, Chardon, OH 44024
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW0 Replaced the water valve. Started a normal cycle on hot water. Optest ok.

Near W Melrose Dr, Westlake, OH 44145
Jeff M.

Jeff M.

WASHER KENMORE 110.168525 Customer was experiencing an issue with the machine causing it not to spin. We ran a load the unit performed correctly I was not able to duplicate an issue; used 1 SENIORDISCOUNT (senior discount) from stock

Near Austinburg Rd, Ashtabula, OH 44004
Marie V.

Marie V.

WASHER MAYTAG MVWC465HW2 "Took pop picture. Cc that unit had a burning smell and that it took forever to drain. Also she heard something like a goat. Ran diag found f7e1 basket speed fault. Ran tachometer , ng. Also found 2 golf balls stuck on cam. Replaced cam and actuator from T/S. Ran calibration . Op test ok; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"

Near Maplecrest Ave, Parma, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MVWC6ESWW1 The machine was not spinning properly for the customer I was not able to duplicate the issue the washer works correctly for me; used 1 SENIORDISCOUNT (senior discount) from stock

Near Beaver Dam Dr, Roaming Shores, OH 44084
Corina B.

Corina B.

WASHER WHIRLPOOL n/a Changed her mind on looking at the washer

Near Forest Brook Oval, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ "Cc led out Replaced led modules and led bulb, installed filter door OP Test Ok"

Near Porter Rd, Atwater, OH 44201
Corina B.

Corina B.

DRYER GE DRSR495EG8WW "CC that there is scrapping noises. Found the left side of the drum hitting the frame. Adjusted the drum. Ran a load of clothes in the dryer for 10 minutes, no noise. Optest ok."

Near Hillstone Rd, Cleveland Heights, OH 44121
Joe O.

Joe O.

DRYER GE GTD65EBSJ3WS Customer did not receive part. Re ordering terminal block.; ordrng 1 WE4M325 (TERMINAL BLOCK)

Near Irma Dr, Chardon, OH 44024
Joe O.

Joe O.

KITCHEN WHIRLPOOL KODE500EBL04 "Cc: oven temps incorrect, lights dimming, flashing, and shutting offCustomer states it happened after power outage. Found no stored error codes. Found unit is receiving proper power. Lights dimming and shutting off. Needs controlControl out of stock. Office to reschedule; ordrng 1 W11179310 (cntrl-elec)"

Near Bass Lake Rd, Chardon, OH 44024
Marie V.

Marie V.

REFRIGERATOR FRIGIDAIRE PHS69EJSS0 "Cc that theres a leak on fridge every time ice maker ask for water. Found fitting on line for ice maker loose, corrected issue. Op test ok"

Near George Ave, Parma, OH 44134
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 "I found the been half full. I tried to cycle the icemaker it would not cycle; ordrng 1 WPW10300022 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

Near Center Rd, Andover, OH 44003
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL WRX735SDHW02 "Cc that the unit is making ice intermittently. Unit has good water pressure, found door warped preventing from having good contact with light switch. Will need new door. Also replaced ice maker because connector that goes to ice maker was broken. ; ordrng 1 13107323WQ (Door)"

Near Peachtree Ln N, Cleveland, OH 44134
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF540PADM3 "CC that the unit is not draining. Drain pump is clear. Blew threw the drain hose, cleared. Started a cycle to cancel no water going threw. Checked the connections at the sink, clear. The check valve is the wrong direction, not let water go threw. Will need a new drain hose. ; ordrng 1 WPW10545278 (Drain hose) and 1 8269144A (Drain hose), used 1 SHIPPING (shipping and handling) from stock"

Near Wagar Ave, Lakewood, OH 44107
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc unit ice buildup, not cooling.Found ff evaporator frozen over. Ran diagnostics on ff thermistor, good at 44 degrees, Ff evap thermistor reading 32 degrees. Found service pointer for evaporator ice buildup and warm ff section. Unit serial number falls within the service pointer range for this issue. Evaporator installed correctly and sealing. Evaporator thermistor is in proper position and secure. Unit needs control and evaporator cover.; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (CONTROL)"

Near Quartermane Cir, Chardon, OH 44024
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FFTR1821TS5 "Cc: not cooling properly, noise, frosting in freezerFound temps in ff section at 43 degrees, freezer temps at 13 degrees, found frost building on evap cover. Found bi metal open. Needs bi metal; ordrng 1 5303918634 (thermostat kit1677), used 1 SHIPPING (shipping and handling) from stock"

Near Georgetown Ln, Madison, OH 44057
Marie V.

Marie V.

DISHWASHER KITCHENAID KUDC10FXSS5 "Cc that the unit is leaking and damaging her floor. Top pics. Unit had too much suds ,also rearrange unit because it was leaning the wrong way, and found float switch leaking. Will need nut , housing and gasket.; ordrng 1 WPW10195038 (Nut) and 1 WP8531743 (Gasket) and 1 W10873429 (Housing), used 1 SHIPPING (shipping and handling) from stock"

Near Morgan Run, Westlake, OH 44145
Jason N.

Jason N.

DISHWASHER KITCHENAID KDFE304DSS0 "Cc unit leaking and dishes not drying.Ran diagnostics, found codes 3-1 for OWI thermistor open. Ran diagnostics cycle, water leaking from diverter under sump. Unit needs pump/motor assembly and OWI sensor. ; ordrng 1 WPW10455261 (pump&motor17266) and 1 WPW10705575 (sensor2633), used 1 SHIPPING (shipping and handling) from stock"

Near Suffield Rd, Mayfield Heights, OH 44124
Jason N.

Jason N.

WALL OVEN GE PT7050SF2SS "Cc unit burning smell when operatingRan bake test, a few minutes in, definite smell of burning electrical or wiring. Pulled unit, found pigtail power cord not tightened to terminal block, wires starting to burn. Repaired wiring, tightened all connections. Reran bake test, no abnormal smell, good heat. Op test good."

Near Augusta Ln, Painesville, OH 44077
Jason N.

Jason N.

RANGE WHIRLPOOL WFG505M0BS0 "Cc unit leaking gas and oven seal is badCustomer stated oven takes a long time to heat up and it smells like gas when it doesn’t light. Also the oven door seal is bad, it’s dry rotted. Seal was replaced 4-15-19. Confirmed door seal is brittle and broken on bottom. Ran bake test, ignitor drawing 2.6-2.7a. Ignitor is weak. Unit needs door gasket and bake ignitor.; saved tckt"

Near Fairfax Ave, Cleveland, OH 44128
Jason N.

Jason N.

DRYER GE GFDN120GD0WW "Cc unit shutting off before clothes dryRan diagnostics, thermistors registering proper temperature and increase when heat is on. Only code stored is e60 door switch open. Ran large load of moistened towels on normal sensor dry. Checked airflow at vent outlet, good airflow. Unit drum thumping quite hard in front during cycle, cycle stopped at 15 min left in cycle, could not restart cycle. Motor overheating, able to restart cycle after a few minutes. Unit needs drive motor and front bearing. Customer not repairing at this time, estimate only."

Near Easton Way W, Mentor, OH 44060
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Cc unit not cooling in ff sectionCustomer stated it stopped cooling after the big snowstorm and power outage recently. Confirmed ff section at 58 degrees. No airflow to ff section. Checked evap fan, working normally, found air return on bottom frozen up. Evaporator in freezer frozen over. Ran diagnostics, defrost heater did not turn on, only .3 amp draw from unit. Ordering control and defrost parts.; ordrng 1 W11203924 (contrl-box) and 1 W11405276 (HARNESS W/BIMETAL) and 1 WP2323198 (defrost heater)"

Near Eldridge Blvd, Bedford Heights, OH 44146
Dan H.

Dan H.

REFRIGERATOR GE pfe28kmkbes "Customer complaint that unit is not dispensing water, unit dispensed water, confirmed, unit is intermittently dispensing ice and water, switches are working, unit needs new control; ordrng 1 WR55X35725 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

Near Acacia Cir, Lyndhurst, OH 44124
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRSC703HPS00 Installed auger motor. Ran ice dispense test several times. Op test good.

Near Sterncrest Dr, Moreland Hills, OH 44022
David R.

David R.

DISHWASHER MAYTAG MDB4949SHZ0 "Called techline. Let know replaced the pump motor, owi sensor, control, and drain pump. Techline said usually the owi sensor would be the problem causing shut Downs. Techline said the only part and last part that he can think of replacing is the main harness. Going to try replacing that along with new control, UI and owi sensor, float switch. **can we request double labor ; ordrng 1 W11084121 (sensor) and 1 W11225084 (cntrl-elec) and 1 W11227948 (harns-wire) and 1 W11395600 (UI )"

Near Chaucer Ct, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced part. Tested thermistor from control, good. Called techline, unit is in garage, garage temp reading 40-45*. Techline said per owners manual the minimum temp for unit to operate correctly is 55. Suggest customer moving unit inside where temp is preferred around 60 other wise customer can still see problem and throwing in parts won’t fix it. Let customer know about ambient temperature affecting refrigerator. Might need to move to warmer environment to meet guideline standards."

Near Quarry Rd, Wellington, OH 44090
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTM354DSS0 "Cc unit smelt burnt Found control and UI burnt Needs UI control and wire harness ; ordrng 1 W10566915 (harns-wire) and 1 W10803367 (panel-cntl) and 1 W10854216 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Huntington Way, Aurora, OH 44202
Corina B.

Corina B.

DRYER MAYTAG MDE5500AYW CC that there is a noise. Found the lint in the blower wheel. Cleaned the blower wheel out. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.. optest ok

Near Willowdale Dr, Willoughby, OH 44094
David R.

David R.

DISHWASHER WHIRLPOOL WDF520PADB7 Cc not draining. Found debris stuck in line. Corrected. Tested. Op test ok

Near Butternut Ridge Rd, North Olmsted, OH 44070
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ran diagnostics no error code ran calibration test pass at the end of cycle check temp on heater 237 degrees pass no issue found dishwasher washer working as design advise to run hot water to sink before operation,opt test ok"

Near Brownell Ave, Lorain, OH 44052
Joe O.

Joe O.

WASHER WHIRLPOOL WFW8620HC2 "Cc: drum light not working, ui shut off on its own, screwsFound 2 missing screws on unit. Replaced screws. Found ui is functioning as designed. Found drum light has a broken wire on it. Needs drum lightLight shows out of stock. Office to reschedule ; ordrng 1 W11315707 (light)"

Near Andrews Ridge Way, Willoughby, OH 44094
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW2 "Replaced the suspension rods, lid and latch. Ran a calibration. Started a drain and spin. Optest ok."

Near Beyerle Rd, Cleveland, OH 44105
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Cc led out Found under ice maker led out Replaced using back truck stock ; used 1 W11462342 (Chrome LED), and 1 SHIPPING (shipping and handling) from stock"

Near Burgess Cir, Aurora, OH 44202
Jeff M.

Jeff M.

RANGE GE P2B940SEJ4SS The unit is not heating correctly I preheated the oven to 350° it only reached 300 everything kept cycling on and off correctly just at the incorrect temperature it needs a new control board and temp sensors; ordrng 1 WB24X25056 (sensor asm) and 1 WB27X29112 (overlay and control)

Near Lakeview Dr, Ashtabula, OH 44004
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG320M0BW2 "Wrong burner but still use igniter old ones were bad,opt test ok"

Near W 21st St, Lorain, OH 44052
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SEYB04 Cc unit not making ice Found icemaker in the off position Turned on made sure unit cycled and refilled OP Test Ok

Near Concord Downs Ln, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Customer complaint that deli drawer is sagging after new face was installed, found shelf roller bent, ordering deli drawer/shelf; ordrng 1 W11243759 (Shelf) and 1 WPW10346891 (Rail) and 1 WPW10346890 (Rail) and 1 W11257202 (Drawer) and 1 W11226546 (Runner) and 1 WPW10396909 (Drawer face)"

Near Ledge Hill Dr, Solon, OH 44139
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT318FZDM06 "Customer explain that when unit is on recommend is not keeping nothing cold on fridge when arrive found 37 to 40 degrees temperature on recommend setting on fridge and 6 to 10 degrees Fahrenheit on freezer on recommend setting thats cold enough I still replace thermistor due to service pointer also leave freezer to minimum setting so it get more cold fridge,opt test ok"

Near Forde Ave, Amherst, OH 44001
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC704FBS00 Found heater wire broken on door by the icemaker it will need new door ordering ; ordrng 1 W10849516 (dor-fip) and 1 W11099340 (cntrl-elec)

Near Griswold Rd, Elyria, OH 44035
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc unit lights not working.Freezer led and top leds in ff dim. Installed new freezer led from truck stock. Illumination returned to unit. Op test good.; used 1 W10695459 (LED MODULE) from stock

Near Arthur Rd, Solon, OH 44139
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Cc: not cooling properly, not making iceFound temps in ff section at 50 degrees. Freezer at 34 degrees. Found no stored error codes. Ran diagnostics test cycle watched frost pattern. Unit only has partial frost pattern on freezer evap. Frosting on cap tube. Could not locate leak. Compressor is extremely loud, and hot. Needs compressor and drierCompressor and drier show under a 5 year parts and labor warranty; ordrng 1 W10276644 (compressor) and 1 WPW10143759 (dryer)"

Near Stevens Blvd, Eastlake, OH 44095
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320M0BB0 "Customer complaint that oven door glass is loose, confirmed, installed brackets from truck stock surplus per service pointer W10878790, op test good ; used 1 W10883496 (Bracket) from stock"

Near Ridgewood Ave, Warrensville Heights, OH 44122
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Sump pump is seized it is receiving power estimate only; ordrng 1 W11085683 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

Near Austin Rd, Geneva, OH 44041
Jeff M.

Jeff M.

REFRIGERATOR GE GTS18XCRERWW The new timer is sticking. It’s not coming out of defrost cycle. Needs to be reorder. ; ordrng 1 WR9X502 (timer defrost)

Near N Ridge Rd E, Madison, OH 44057
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW3 "Found error f8e1 long fill no fill ran manual test no cold water going to unit customer had the flow valve on hose advise the to switch to regular braided hose ,no issue found with unit"

Near Roxboro St, Avon, OH 44011
Marie V.

Marie V.

WASHER MAYTAG MVWC565FW1 "Cc that the unit is making a noise when is going to agitate. Ran diag found F7E5 SHIFTER FAULT. Started a cycles and confirmed the issue. Unit is not shifting from spin to agitate. Will need shifter. ; ordrng 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

Near Queen Annes Gate, Westlake, OH 44145
Marie V.

Marie V.

DISHWASHER KITCHENAID KDTE334GPS0 "Cc that the unit works intermittently, they have to reset control to get it to work and not always work. Ran diag found 4-4 wash motor failure , 7-1 no heat. 164 degrees after auto test was done,Motor is not working. Started a normal cycle. Control was sending 55v to motor and you can hear motor trying to start, cancel the cycle and started a new one control started sending 120 volts. Motor ran for Unit will need control. ; ordrng 1 W11120155 (Control), used 1 SHIPPING (shipping and handling) from stock"

Near E Shoreland Ave, Rocky River, OH 44116
Joe O.

Joe O.

DISHWASHER WHIRLPOOL KDFM404KBS0 "Cc: will not run, error codeFound error code f8e4(overfill). Ran test cycle. Found soap residue in overflow pan. Advised customer on over suds. Unit functioning as designed. Op test ok"

Near Recher Ave, Euclid, OH 44119
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW The hub assembly on the washer is stripped out causing the machine not to properly spin. Needs a new hub ASSY ; ordrng 1 W10528947 (drive hub kit)

Near N Ridge Rd W, Geneva, OH 44041
Brian M.

Brian M.

WALL OVEN WHIRLPOOL WOD93EC0AS01 "Cc unit not working Found thermal fuse open Used jumper to test oven OP Test Ok Needs thermal fuse ; ordrng 1 WPW10545291 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"

Near Morgan Trail, Aurora, OH 44202
Marie V.

Marie V.

DISHWASHER KITCHENAID KUDL02FRSS1 "Cc that the unit works sometimes, and that is not running right now. Choose normal cycle and press start, unit started working, cust ask me to try heavy duty cycle because it doesnt work. Stared a heavy duty cycle and it ran good. Unit is working as design at the moment, is draining and has no unusual sounds. Ask cust to reseat unit at breaker she will have husband do it. Is hardwired. Op test ok"

Near Pheasant Ln, Westlake, OH 44145
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBFS22EWMS9 "Customer complaint that unit will not stop making ice, found bail arm disconnected, reinstalled, op test good"

Near Dalewood Ave, Maple Heights, OH 44137
David R.

David R.

REFRIGERATOR KITCHENAID KRFC704FPS03 ". Cc unit is not cooling correctly in FF, FZ is fine. Took out drawer in FF saw ice building up on evap, fan not working. Nothing blocking fan. Checked service matters, unit does not fit in service pointers serial number. FF evap comes with whole kit. Letting customer know. Ordering kit and control *** schedule as 3 count, will need to steam ice off. *** requesting double labor *** place on cancellation list ; ordrng 1 W11395558 and 1 W11450890 (CONTROL ), used 1 SHIPPING (shipping and handling) from stock"

Near W 228th St, Fairview Park, OH 44126
Joe O.

Joe O.

RANGE WHIRLPOOL WFG550S0HZ1 Installed control. Ran test bake. Op test ok

Near E 93rd St, Cleveland, OH 44106
Marie V.

Marie V.

DISHWASHER GE GSD2200G00WW "Cc that the unit is not cleaning dishes properly. Unit is working good pump is running. Advice cut to run hot water before stating the unit this will help dissolve the dishwasher soap. Also found unit leaking at the side of the pump. This will need to be replaced. Home owner wants to call office to get a better idea of when they are going to get the part. SC is paid. ; ordrng 1 WD26X10013 (Pump), used 1 SHIPPING (shipping and handling) from stock"

Near Hummingbird Cir, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KBFS25EWWH9 CC that the ice maker is not making ice. Checked the power to the ice maker 120 volts. The water valve has 120 volts. Checked the door switch good. Will need an ice maker. Replaced the ice maker from t/s. Cycled optest ok.; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Indiana Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 The customers issue was it was not dispensing water. I found the water filter was plugged. pulled the old filter out unit tested good installed new filter that customer had unit tested good ran 4 gallons of water out of the dispenser

Near Red Bird Rd, Madison, OH 44057
Dan H.

Dan H.

DRYER WHIRLPOOL WGD4815EW2 "Installed new motor, op test good"

Near Ramage Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

RANGE KITCHENAID KSDG950ESS1 I installed the downdraft fan I was not able to completely hook it up customer is going to have to call the installer back to finish the job

Near Grandridge Pointe Dr, Painesville, OH 44077
Dan H.

Dan H.

OTR MICROWAVE KITCHENAID KOCE500ESS09 "Installed new inner door, customer stated light in microwave is out now, ordering bulb and socket, will install the rest of the parts on return visit broke slide arm reordering ; ordrng 1 WPW10490593 (Socket) and 1 W10886919 (Bulb) and 1 W11214480 (Arm)"

Near Homestead Creek Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

DRYER WHIRLPOOL WGD4815EW2 Called office to see if there is a warranty. Cust does not want to pay for the service call. Waiting to see if there is a warranty on the dryer. Need to submit it to see there is warranty. Entitlement is from lowes."

Near Woodhaven Ave, Cleveland, OH 44144
David R.

David R.

DRYER MAYTAG MED7230HW0 Replaced control. Tested. Out. Op test ok

Near Northcliff Ave, Brooklyn, OH 44144
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSSO48QTX03 "Installed auger dispenser motor. Ran ice dispense test, op test good. Sealed ice chute liner where liner has started to warp, with silicon, to prevent infiltration of moisture into motor and wiring."

Near Flanders Dr, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GSS26C4XXF03 Icemaker is not working I found the neutral wire broken along with two other wires in the harness coming from the door units non-repairable unless the doors to be replaced the units nine years old

Near Stonewycke Dr, Painesville, OH 44077
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG550S0HZ0 Installed the new part op tested good.

Near OH-7, Williamsfield, OH 44093
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 CC that the ff door is hard to open. Advised cust this normal. Temp is at 6 for both compartments. Did advised cust temp should be at 4. Optest ok

Near Ridgeview Rd, Cleveland, OH 44144
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8959SFH4 Replaced the track. Optest ok.

Near Lakeside Dr, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replace door,opt test ok but customer has another issue with valve making squealing sound when dispensing,ordering valve ; ordrng 1 WPW10341329 (water valve assy)"

Near McIntosh Pl, Avon, OH 44011
Corina B.

Corina B.

DRYER GE DRSR495EG8WW Replaced the belt. Optest ok; used 1 SHIPPING (shipping and handling) from stock

Near Hillstone Rd, Cleveland Heights, OH 44121
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replace gasket,opt test ok"

Near Stonefield Dr, Avon, OH 44011
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced the door and mullion. Optest ok

Near Belmar Blvd, Avon Lake, OH 44012
Joe O.

Joe O.

MICROWAVE KITCHENAID KOCE500ESS08 "Installed ui. Error code f6e8 came back. Spoke with BJ, Needs communication harnessHarness shows out of stock, office to reschedule; ordrng 1 W11157223 (harns-wire) and 1 W11229448 (harns-wire) and 1 W11325605 (HARNESS)"

Near E Overlook Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE204KPS0 The dishwasher is not receiving power customer needs an electrician

Near OH-7, Andover, OH 44003
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that ice maker was flooding house, turned on water and ice maker , ice maker cycled never filled,, unit needs new ice maker and valve; ordrng 1 WPW10238100 (Valve) and 1 4317943 (Ice maker)"

Near Hilliard Rd, Lakewood, OH 44107
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM9 "Customer complaint that unit is not drying properly and lower rack in rusting, ran diagnostics no error codes found, unit completed test cycle, heater is working, lower rack is rusting , unit needs new lower rack, customer will install ; ordrng 1 W10161215 (Rack)"

Near W 103rd St, Cleveland, OH 44102
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Dent in corner of door(see pic), customer wanted door installed anyways, Installed new door, op test good"

Near W 142nd St, Cleveland, OH 44111
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDC465HW0 "Found door latch out of place,correct issue,opt test ok"

Near Center Ridge Rd, North Ridgeville, OH 44039
Dan H.

Dan H.

WASHER GE GTUN275EM1WW "Customer complaint of an error code, started normal wash cycle, unit started to fill then valves sputtered and lights on control started flashing erratically, found water leaking through tub seal into gearcase, grease all over inside unit, unit needs new control, tub, basket , and gearcase, customer does not want repair ; ordrng 1 WH18X10002 (Cntrl) and 1 WH16X10186 (Gearcase) and 1 WH01X10617 (Hub washer) and 1 WH01X10618 (Hub nut) and 1 WH45X10149 (Tub) and 1 WH21X28917 (Basket), used 1 1OVRSZ (oversized shipping) from stock"

Near W 17th St, Cleveland, OH 44113
Joe O.

Joe O.

DRYER WHIRLPOOL GEQ9800PW2 Cc: unit not shutting off when door is openFound door switch broke. Needs door switch.Customer does not want to repair at this time

Near Belrose Rd, Mayfield Heights, OH 44124
Joe O.

Joe O.

RANGE KITCHENAID KFGC506JSS00 "Cc: dent in door, burner clickingCustomer states occasionally when cooking if they use the middle front burner the unit will just click, but if he moves the cap it will then light. Advised customer if the burner cap is miss aligned it will not allow the gas to be ignited. Needs door panelDoor panel out of stock, office to reschedule.; ordrng 1 W11385801 (OUTER DOOR)"

Near Longspur Rd, Highland Heights, OH 44143
David R.

David R.

WASHER WHIRLPOOL WTW4955HW1 "Cc unit not going through cycle or wet close at end of cycle. When arriving found drain hose on ground, asked landlord about it, customer said it’s been on the ground a couple of days now, just moved it there. Could be the reason causing issue. Moved drain hose back up to sink Went through diagnostics found F8E1 no fill long fill error. Could be pertaining to water siphoning out when drain hose was on the ground. Ran through checked pressure hose, good. Checked valves, both correct and working correctly. Ran diagnostics cycle, all components working. Ran a calibration. Running a quick wash cycle to see how it acts, unit filled with water and started agitate, good. Ran a complete drain and spin. Unit is working correctly. Op test ok"

Near Somia Dr, Parma, OH 44134
David R.

David R.

RANGE WHIRLPOOL WFE745H0FS1 Replaced control. Tested bake at 350*. Good. Op test ok

Near Nelson Blvd, Parma, OH 44134
David R.

David R.

DRYER MAYTAG MED7230HW1 Hooked unit up to testing station. Unit is working. Heat is cycling. Op test ok

Near Pearl Rd, Strongsville, OH 44136
Marie V.

Marie V.

DRYER MAYTAG MEDB850WQ0 "Cc that the unit is not running and has a error code. Plugged unit back in and started a cycle control clicks but nothing happens F01 error code shows. F01 primary control failure. Will need main control . Cust will discuss with wife to see if they want to repair unit. Collected SC; ordrng 1 WPW10111620 (Control), used 1 SHIPPING (shipping and handling) from stock"

Near Ellington Ct, Avon, OH 44011
Joe O.

Joe O.

WINE COOLER KITCHENAID KUWR304ESS01 Installed name plate. Op test ok

Near Longspur Rd, Highland Heights, OH 44143
David R.

David R.

WASHER WHIRLPOOL WFW5620HW2 "Cc unit jumping around, new house only used once. Found shipping bolts still in the back, removed, tested, good. Showed customer. Op test ok"

Near Rosalee Ln, Strongsville, OH 44136
Brian M.

Brian M.

REFRIGERATOR GE GSS25QGTAWW "Cc water leaking from door nowFound water line to be blown around hinge area Water line cant be repaired Needs door ; ordrng 1 WR78X11641 (Door), used 1 1OVRSZ (oversized shipping) from stock"

Near Hale Dr, Streetsboro, OH 44241
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT790SAYM1 "Cc unit not filling Found unit able to fill and drain but will not wash Found sump just humming Ran auto test found error for heater circuit open Ran through test found heater to turn on Needs sump assembly and control ; ordrng 1 WPW10482502 (pump&motor) and 1 W10482988 (elect control board), used 1 SHIPPING (shipping and handling) from stock"

Near Earl Ave, Kent, OH 44240
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc unit making drain sound and not letting cycles be selected, customer also said they do shit the water off and sometimes forget to turn on when starting the unit up. Plugged unit in, drain pumped kicked right on, held start button for 10 seconds to cancel it off. Ran diagnostics, F8E1 no fill long fill, but mostly have that error code from them forgetting to turn water on. Ran a calibration. Tested, good. Op test ok"

Near Barton Dr, Strongsville, OH 44149
Brian M.

Brian M.

WASHER WHIRLPOOL WFW92HEFC0 Cc of error f8e3 Found stored error for F8e3 and f9e1 and f3e1 Ran auto test auto test ran with no issue Re entered diagnostics found codes to have self cleared At this time unit is operating properly

Near S Equestra, Aurora, OH 44202
Marie V.

Marie V.

RANGE GE JGBP90MEB3BC "Cc that the oven and broiler arent working. Advice cust that door needs to be closed for broiler and igniter on oven is not working. Igniter is receiving 115 volts but is not glowing. Will need igniter. ; ordrng 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling) from stock"

Near Bellcrest Ct, Avon, OH 44011
Brian M.

Brian M.

WASHER MAYTAG MVWB865GW0 Cc of error Found error of f6e2 and f6e3 Unit will not go past errorsNeeds UI and control Customer to call whirlpool ; ordrng 1 W11162440 (cntrl-elec) and 1 W11135391 (console)

Near Bartlett Rd, Mantua, OH 44255
Brian M.

Brian M.

RANGE WHIRLPOOL GBD307PRQ00 Cc unit sometimes works and sometimes doesnt At arrival unit seems to on and working but the display is super dim Advised unit will most likely need a control board and it is NLA part #8303817

Near OH-43, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER GE GFW450SSK0WW "Cc unit making loud noise when spinning Customer had unit half apart found damage to boot and front tub Bearings are loud with hand spin Needs front and rear tub and boot Est only ; ordrng 1 WH45X22894 (tub front) and 1 WH45X22914 (washing machine tub) and 1 WH08X20906 (washing machine door), used 1 SHIPPING (shipping and handling) from stock"

Near Country Oaks Trail, Chardon, OH 44024
Jason N.

Jason N.

WASHER MAYTAG MVWB835DW4 "Cc unit not powering up.Able to run diagnostics, found code f6e2 for UI cannot hear ACU. Unit will need console and main control.; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"

Near Wentworth Ln, Mentor, OH 44060
Corina B.

Corina B.

DRYER KENMORE 110.7863279 CC that the drum is not turning. Found the belt broken. Replaced the belt with the dryer repair kit. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock

Near Rushton Dr, Mentor, OH 44060
Marie V.

Marie V.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Ccthat the unit is not making ice. The bin was full of ice, cust didnt know, ran diag step 37 thermistor pass. Once got off diag ice maker cycled. Unit is working as designed. Door is good as well. Cust said that they have been using a lot of ice that probably they used all and didnt gave enough time to get the ice bin full. Op test ok"

Near Roxbury Rd, Avon, OH 44011
Marie V.

Marie V.

WASHER WHIRLPOOL WTW5000DW2 "Cc that the unit makes a noise when is at the end of the cycle. Ran diag found no error codes. Ran auto test , heard the noise. Gear case oil came out. Gear case will need to be replaced. Also cam is stripped and the belt is loose. Ordering parts; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

Near Emerald Oval N, Olmsted Township, OH 44138
Marie V.

Marie V.

WASHER WHIRLPOOL MAV8601AWW "Cc that the unit is not spinning. Removed belt from unit pump and trans pulley turns freely.motor is seized. ; ordrng 1 WP21001950 (Motor), used 1 SHIPPING (shipping and handling) from stock"

Near Mills Creek Ln, North Ridgeville, OH 44039
Dan H.

Dan H.