Local Reviews
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Brian M.
DRYER KENMORE 11067082600 Cc of no heat Ran test cycle Unit running and heating just OP TEST OK
Paul P.
WASHER WHIRLPOOL WTW8500DR2 "Op tested ok, adjusted front left leg for better balance. Ran with load, could not duplicate issue. Suggested to customer to use Affresh to help clear any odors."
Corey L.
WASHER MAYTAG MVWX6550W1 "Installed hub, calibrated, op test good"
Macaulay G.
DISHWASHER MAYTAG MDB4949SDZ0 Unit not running after it fills. Found wiring to motor was disconnected. Reconnected wire. Still no results. Motor receiving power. Office to order sump and motor assembly.; ordrng 1 WPW10591570 (pump&motor)
Corey L.
RANGE WHIRLPOOL WFG515S0EW1 "Unit does not have a proper shut off valve, gas had to be shut off to the house to complete repair, replaced burner valve, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRS325FDAM "Customer complaint fridge section lights strobing, confirmed, found wire harness to main led loose, tightened connection and checked the other, op test good"
Jeff M.
RANGE KITCHENAID KEBS207DBL9 In line fuse bad; ordrng 1 WP4456654 (FUSE INLINE)
Corina B.
DISHWASHER JENN-AIR JDTSS246GS0 Replaced the dispenser. Advised cust to use rinse aid and to run the hot water in the sink before starting the dishwasher. Ran a calibration. Optest ok.
Jeff M.
WASHER MAYTAG MVWB765FW02 Installed new part unit op tested good
Corey L.
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer is leaking, water sitting on basement floor in front of the unit, found outlet worn out and loose had to hold plug in sweet spot to run diagnostics, found f0e2 over suds, and f7e6 motor fault, help plug tight and ran calibration cycle, advised customer to have a licensed electrician replace the receptacle which is cutting in and out, no signs of leaked water inside of unit and components at all, of his reoccurs order the gear case"
Brian B.
WASHER WHIRLPOOL WTW5500XW1 "CC that machine won’t go through cycle. Ran diag, F7E1, basket speed fault. Spun basket. bearings have failed.. Cleared code, ran drain and spin. Gearcase Bearings have failed. Will give est. customer does not want to repair. Do not order part."
Corey L.
RANGE KITCHENAID KSDB900ESS0 "Customer complaint oven got way too hot and tripped the breaker, ran diagnostics found 10 codes all F6e1 run away temp, cleared codes, started bake cycle at 300, after preheat the element cycled off as normal, temps sensors ohm out, control failed, unit needs new main control, the high temps have bubbled and charred the paint coating the air vent, vent also needs replaced, vent is a psp item warned customer shipping time is unknown, she asked if its going to take to long to ship can she cancel the repair to us another instead, told customer we would need the control back to refund, said ok even if she has to mail it; ordrng 1 W10816365 (CNTRL 240.74) and 1 W11122085 ( VENT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
HOOD WHIRLPOOL WVW53UC6FS1 Replaced control. All tested ok.
Brian B.
DRYER WHIRLPOOL WGD5500XW0 "CC of loud squeal noise. Found worn idler pulley. Removed front and drum. Cleaned out blower housing and machine. Replaced idler pulley from t/s. Reassembled machine.. ran test cycle, heat and airflow good. Op test ok.. ; used 1 279640 (PULLEY-IDLER) from stock"
Dan H.
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit bounces and walks across floor, suspensions good, ran drain and spin cycle with wet load, no unusual bouncing observed, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
Robert A.
RANGE WHIRLPOOL C316 "Found rt 2 switches shorted together, needs switches; ordrng 2 W11120791 (SWITCH53.35)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DRYER MAYTAG MEDZ400TQ2 Found unit needs a door switch. Jumped out unit runs. Called SM who called Marcones. You must replace panel with switch. 1-w10874283@ Cust to call back if repair is wanted.
Brian B.
WASHER WHIRLPOOL WFW92HEFC0 "Machine not draining. Ran diag, F9E1, long drain, and F8E3, overflow.. removed back to access pump. Cleaned out trap. Clogged up with rug material. Cleared codes and ran co test cycle. Op test ok. Also, customer wants new bellows.; ordrng 1 W11173364 (BELLOW 13209), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER KITCHENAID KDPE234GPS0 Found unit unplugged under sink. Unit faucet hose inadvertently unplugged dishwasher. Plugged back in. Op test good
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Found door seal was not sticking in door. Sealed with silicone. All tested ok.
Corina B.
SXS REFRIGERATOR WHIRLPOOL WRS325FDAW04 CC that the filter does not reset. Advised the cust to replace the filter. Showed how to reset the filter. Optest ok.
Gabriel P.
WASHER WHIRLPOOL WTW5000DW1 "Replace capacitor,opt test ok but now we hearing a clicking noise have no idea where is coming from request a senior tech brian to help solve this clicking mystery I even replace new cam ; used 1 W10721967 (PULLEY) from stock"
Arthur V.
DRYER FRIGIDAIRE GLEQ2152ES0 Found unit relay on bd not closing. Needs control . Cust does not want repaired
David R.
WASHER WHIRLPOOL MTW6700TQ0 "Replaced suspension. Noticed sediment in valves, told customer. Ran service mode. Op test ok."
Corey L.
RANGE WHIRLPOOL WOD93EC7AS04 "Customer complaint of chipping paint on floor of bottom oven cavity, confirmed the entire bottom section of cavity has chipped and bubbling paint, touch up paint will not work, unit is unrepairable, part needed is unavailable, advised customer our office and/or whirlpool will in touch with them with the preceding steps, found preauthorization on sb WH30B00MPL1; saved tckt"
Macaulay G.
OTR MICROWAVE WHIRLPOOL WMH31017HZ0 Bulb had factory defect. Office to order bulb. Customer will install. ; ordrng 1 8206232A (lamp 40 watt)
Gabriel P.
WASHER MAYTAG MVWX655DW1 Drain pump is burn out not draining it would stay humming some thing clogg it up order ; ordrng 1 W10876600 (drain pump)
Paul P.
DISHWASHER WHIRLPOOL KUDC03FVSS3 "Tested dishwasher, not going in to diagnostic mode. Office to order control panel. Did not set down mitigation mat, dishwasher not operational.; ordrng 1 WPW10250006 (panel-cntl)"
Arthur V.
WASHER ADMIRAL LNC6760B71 "Found pump faulty. Needs pump and drive belt. ; ordrng 1 WP21352320 (belt- driv) and 1 WP35-6780 (pump-water), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
DRYER MAYTAG MEDB765FW0 Replaced console and overlay. Ran test cycle. Optest ok.
Paul P.
ICEMAKER WHIRLPOOL WRF736SDAM14 "Tested refrigerator door water dispenser, water will come out after dispensing. Solenoid in dual valve letting water out, office to order water valve assembly. Did not set down mitigation mat, refrigerator has leak at dispenser door.; ordrng 1 WPW10341329 (water valve assy)"
Corey L.
DRYER MAYTAG MAV6457AWW "Customer complaint of a loud squeaking noise during operation, confirmed bearing on tension pulley wearing out, unit needs new pulley; ordrng 1 WP6-3700340 (PULLEY)"
Arthur V.
RANGE FRIGIDAIRE LFGS3025PFA "Found unit needs a spark module and burner switch harness. ; ordrng 1 318232659 (wiring harness) and 1 808608802 (SPARK MODULE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Order frost kit per service pointer W10916291A. ; ordrng 1 W10916494 (BLADE KIT )
David R.
WASHER KENMORE 417.978127 "Loud noise in spin. Found clothes pin in drain. Needs new transmission and seal. DO NOT ORDER PARTS.Primary customer not home to pay. Office to call/customer to call to collect SVC; ordrng 1 134735700 (h transmission 522.46) and 1 5303279394 (seal,tub 49.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DRYER WHIRLPOOL WED8500DC4 "Cc that a AF(restricted air flow) error code pops up every time dryer in running. Also customer says towels and wash clothes and fabric sheets are getting stuck on the lint screen housing, causing to twist up during cycle. Checked lint screen, exhaust duct and exhaust fan. Cleared out all remaining lint and debris. Went outside to check airflow while dryer on, good. Checked airflow at the back of dryer while on, good. Cycling 186F.Ordering Grill, assembly and air duct.; ordrng 1 W10608813 (grill-out) and 1 W11104017 (DUCT AIR) and 1 W11242876 (ASSEMBLY HOUSING)"
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint that door alarm light will not shut off and items on top shelf in front of vent are freezing , fresh food section temperature at 44 degrees,found freezer section temp set to -1 degrees , adjusted temperature to 0 degrees, door alarm light is on, doors are closed, found freezer section door switch frozen in open position, freed switch, door alarm light shut off, op test good, customer does not have proof of purchase on hand, customer will email proof of purchase to office"
Paul P.
DRYER KENMORE 110.620621 Installed element op test ok.
Corey L.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Customer complaint fridge not cooling, confirmed only lights on in unit, unit had cooling off, instructed customer on how the display functions, advised customer to allow 24-48hrs for temps to settle"
Brian B.
MICROWAVE WHIRLPOOL WMH32519HZ2 Replaced board. Light now working. Brought back core. Op test ok.
David R.
MICROWAVE WHIRLPOOL WMH31017HS2 No parts. Reordering parts; ordrng 1 W10821385 (hard-mount) and 2 W11122643 (MOUNTING NUT)s and 1 WPW10337247 (TURNTABLE)
Arthur V.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced cover. Op test good. Unit is still making ice.
Jeff M.
WASHER WHIRLPOOL WFC7500VW2 Installed new part unit op tested good
Brian B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced boards. Set temps, all functions normal. Op test ok."
David R.
REFRIGERATOR KITCHENAID KBFC42FSS00 "FF top shelf 58F bottom shelf 44F. Freezer 15F. Sheet of ice on bottom freezer. Frost around freezer door. Ice on drawers in freezer. Ice maker doesn’t have arm on it to tell it when to stop making ice. Needs to be steamed out. Ordering FF thermistor, ice maker, and diffusers.Needs two techs to move fridge to check and see if drain tube is being blocked by lint/debris. ; ordrng 1 2320523 (diffuser assy) and 1 WP2188820 (thermistor) and 1 WP2268249 (diffuser) and 1 WPW10277450 (icemaker)"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Replace UI opt test ok ,customer say they heird a noise but try different things did here no noise ask customer to record it for me if happen again"
Brian B.
REFRIGERATOR MAYTAG MFI2570FEZ02 "Freezer door not closing tight. Used steamer to clear ice and frost and form gasket. Adjusted freezer door. Drawer now closing properly, op test ok."
Brian B.
REFRIGERATOR KITCHENAID KFIS20XVMS5 Replaced control board. Programmed code number. Set temps. Op test ok. Brought back core for return.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Paul P.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Installed new thermostat in refrigerator. Set temperature to recommended setting. Did not set down mitigation mat, no water to refrigerator."
Dan H.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890102, 1 W10890128, 1 W10890131, 1 W10890290, and 1 W10891056 from stock"
Gabriel P.
WASHER WHIRLPOOL WTW5600XW0 "Gearcase sound like an airplane or train show customer and gave him and estimate ,did not leave water mat concrete floor basement,customer will not fix washer do not order part"
Robert A.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found evap frozern, ran diognostics, evap thermistor bad, needs fan/harness asm; ordrng 1 W11033168 (FAN/HARNESS)"
Arthur V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced both slides and door seal. Op test good. Door seems to be sealing all the way around
Gabriel P.
WASHER GE GTW460ASJ4WW "Found lots of oil on gearcase and clutch,cam,motor also drain pump will not start it will just stay humming that’s also needs to be replace and found service pointer for an update port that this washer need also ordering giving customer a quote ; O-emld tckt"
Brian B.
WASHER MAYTAG MTW5720TQ0 "Machine not spinning.. removed motor. Drive coupling not broken. Ran machine. Clutch spinning but not driving basket. Will need new basket drive assembly. Also, gearcase leaking oil. Customer does not want to repair at this time. Paid sc, do not order part."
Dan H.
WASHER GE GHWS3605F0RR See bm pvr
Brian M.
DISHWASHER KITCHENAID KDTE404DSS0 Installed vent Ran test cycle OP TEST OK
Corey L.
REFRIGERATOR WHIRLPOOL WRS526SIAE00 "Customer complaint freezing temps in fridge section, ff temp was 32, thermistors pass, air damper is not closing makes a popping noise when opening and closing, needs diffuser, requesting last or late appt; ordrng 1 W10814173 (DIFFUSER 119.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Applied silicone to frame area customer to monitor for frost build up
Arthur V.
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Installed filler on left (freezer side ) and used silicone at the corners. Advised to give 24 hrs for silicone to set. Op test good
Corina B.
MICROWAVE WHIRLPOOL WMH31017AB1 "CC that the unit smokes, pops and cracks. Checked the mag, good. Checked the transformer, good. Found he diode is burnt. Replaced the diode from t/s. Optest ok. ; used 1 W10492278 (DIODE ) from stock"
Robert A.
WASHER WHIRLPOOL WTW7500GW0 "Ran diognostics, no codes, ran test 51, all passed, working as designed, op test ok"
Corina B.
RANGE WHIRLPOOL WFG515S0EW0 "Cust showed pop, unit is out of warranty. Advised cust there is an 89.95 service charge. CC that the oven gets to hot. Turned oven on to 350* waited 20 minutes to take temp. Temp is at 350*. Advised cust on how to calibration oven to their baking results. Optest ok"
Paul P.
WASHER WHIRLPOOL WTW8500DC3 "Washer inlet thermistor not sensing rinse temperature, so will not finish spinning out clothes at rinse cycle. Office to order water valve.; ordrng 1 W11173599 (HOUSING)"
Macaulay G.
RANGE GE JBP21WC2WW Seal does not need to be replaced. Tested ok.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
David R.
WASHER MAYTAG MVWX655DW "Customer mentioned unit would not cycle through. They would hold to cancel. Sometimes works and sometimes gets stuck again. Error code, no fill long fill. Went into manual test. Valves not letting hot water into unit, just humming. Hot water valve to the wall is turned off. Will leak if loosened, needs plumber. Customer to contact if problems are still present after plumber.; saved tckt"
Paul P.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Moved and adjusted shelves and level of doors. Set down mitigation mat.
Dan H.
DRYER GE GTD33EASKWWW "Customer complaint that unit gets too hot and starts smoking, unit on when tech arrived, temperature in drum at 240 degrees , unit needs new thermostats, customer will contact us for rescheduling ; ordrng 1 WE04X25196 (thermostat) and 1 WE04X26214 (thermostat)"
David R.
WASHER MAYTAG MVWX655DW "Customer mentioned unit would not cycle through. They would hold to cancel. Sometimes works and sometimes gets stuck again. Error code, no fill long fill. Went into manual test. Valves not letting hot water into unit, just humming. Hot water valve to the wall is turned off. Will leak if loosened, needs plumber. Customer to contact if problems are still present after plumber.; saved tckt"
Corey L.
WASHER AMANA NTW4516FW1 "Customer complaint washer leaking, water is on floor by basement drain in middle of room, no visible signs of water dripping from unit, started normal wash cycle, unit filled to top and did not advanced to wash just kept filling, started drain and spin, unit drained, no leaks observed anywhere, pressure hose is clear, called landlord twice, no answer, called office spoke with js, waiting for call back, scheduled ; ordrng 1 W11124710 (CNTRL, 242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Office to order control W10843055. Refrigerator starting, sometimes in home position the compressor will not stay on, diverter not changing position properly. ; ordrng 1 W10843055 (cntrl-elec 265.64)"
Corey L.
WASHER WHIRLPOOL WTW7300DW1 "Customer complaint latch seems stuck sometimes gives errors, ran diagnostics found f5e1 fault lid is up, f0e5 off bal, f5e2 lid will not lock, f2e1 ui stuck button, manual tested lid lock 15 times only once did the latch not move when energized, unit completed calibration, unit needs new lid lock asm; ordrng 1 W10810403 (LATCH)"
Arthur V.
WASHER MAYTAG WTW4816FW1 Found 3 error codes all have to do with door latch. Replaced latch. Cleared codes. Op test good. ———Office to take care of balance with customer ————; used 1 W10838613 (LATCH) from stock
Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 "No issue machine working perfectly fine,customer was not happy that water wasn’t really hot explain to him that I ran manual test found cold and hot coming out also call corina to explain other options for customer ,customer still not satisfied that he can not get a 120 degrees hot water for wash ,found prove of purchase in sb we’d"
Gabriel P.
DRYER WHIRLPOOL NED4655EW Customer said it heat but she has to dry it three times check temp while running 381 degrees is heating check vent in back of dryer customer has flexible foil advise her to get semi regit metal also foil is squished in the back checking air flow is alright the issue is the venting behind dryer
Brian M.
WASHER MAYTAG MVWC565FW Cc of unit spraying water found physical damage Bottom right front leg smashed in and rear left leg smashed in their is a crease in paint near bottom front right leg Called tech line they want whole cabinet replaced Sr# Trade partner advised that it’s not covered under warranty sr# 7723259550Found cold valve cracked and Took out control board Needs water valve and control And needs suspension rods Cabinet ; ordrng 1 W10676680 (cabinet) and 1 W11038689 (valve) and 1 W11130362 (SUSPENSION ) and 1 W11162438 (CONTROL )
Macaulay G.
DISHWASHER KITCHENAID KDFE104DBL2 Unit not advancing or drying dishes. Diverter valve on sump assembly not advancing. Not sending voltage to element during dry cycle. Office to order control and sump assembly. Requesting 2 job count.; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)
Macaulay G.
WASHER WHIRLPOOL MVWX655DW1 "Gear case is leaking badly, damaging other components. Office to order gear case, belt, and drive pulley.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (BELT)"
Brian B.
WALL OVEN GE JK3000DF3CC "CC that during a clean cycle a malfunction occurred and f91 on display. This code is for door lock failure. Found door lock in locked position, door open. Reset door lock. Tested bake and clean functions, cooling fan operating, door lock operating. Per tech sheet, this can be a control or door lock malfunction. All functions normal at this time, op test ok"
Jeff M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed new part unit op tested good
Corina B.
RANGE FRIGIDAIRE BGGF3045RFA CC that the drawer does not come out. Found the back of the drawer is bent. Straighten the drawer out. Optest ok.
Robert A.
DISHWASHER GE GDT695SSJ2SS "Checked under unit and inside door, no signs of a leak, ran unit, no leak found, op test ok"
Corina B.
WASHER WHIRLPOOL WFC7500VW2 Replaced the control. Brought core back for return. Ran a rinse and spin. Optest ok.
Dan H.
DISHWASHER MAYTAG MDBH965AWQ "Installed new latch and handle, op test good"
Jeff M.
WASH/DRY STACK WHIRLPOOL LSE7806ACE The unit has a small glass fuse. The fuse was open cust was a refund I has the new timer. He will buy the fuse
Corey L.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Customer complaint of frost in freezer and by im, confirmed frost build up on top left corner of ff section, also freezer door was frozen shut, found service pointers addressing both issues, seals are good, door and drawers installed correctly, S15331, and w10842568; ordrng 1 W10612142 (SEAL ADAPTER) and 1 W10864518 (ADAPTER)"
Corina B.
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 CC that the lt hand door does not close. Raised the foot to level the unit. Optest ok. ; schdld next appmnt for 10/26 FRI !
Brian M.
WASHER AMANA NTW4516FW2 Tub was not sent Took pics of parts Part #w10471116 shelf was delivered a part not even close to being on a washer Took shelf with me Need to reorder tub ; ordrng 1 W10371566 (tub)
Arthur V.
WASHER WHIRLPOOL WTW4816FW2 Cust complaint clothes getting stuck under ajatater. Order ajatater ; ordrng 1 WP3951744 (agitator)
Robert A.
STACK W/D GENERAL ELEC GTUP270EM5WW "Found unable to remove adh and basket, will have to break adj, and poss damage basket, talked w/sm; ordrng 1 WH43X10056 (ADJ) and 1 WH45X10106 (BASKET)"
Macaulay G.
REFRIGERATOR GE GFE28GSKFSS Replaced control and valve. All tested ok.
Robert A.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc moisture on mullion, turned mullions on, checked all door seals, good, cc handles loose, tightened, cust to watchOp test ok"
Corey L.
WASHER AMANA NTW4516FW2 "Customer complaint washer dripped water into washer, has since stopped, ran diagnostics no codes, ran calibration cycle, water pressure is really high hoses were very stiff, customer says her water pressure in the house is real high, advised closing water valve slightly, barely turned valve to the right from fully open"
Brian M.
WASHER GE GHWS3605F0RR Installed listed parts Ran test cycle checked for leaks OP TEST OK
Brian M.
RANGE WHIRLPOOL KERS202BSS0 "Cc of no pre heat Found bake element Open Needs bake element ; ordrng 1 W10779716 (elmnt-bake5547), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran diognostics, 1-2 control failure, watched cycle, needs control and ui; ordrng 1 W10897412 (UI PANEL) and 1 W109047141 (CONTROL)"
Corina B.
REFRIGERATOR KITCHENAID KFIS29BBMS00 Replaced the parts listed. Optest ok.
Macaulay G.
MICROWAVE WHIRLPOOL WMH53520CS4 Replaced magnetron and diode. All tested ok. Heated ok.
Jeff M.
DISHWASHER MAYTAG MDB8959SFZ4 Installed new part unit op tested good
Dan H.
COOKTOP ELE JENN-AIR JED3430WB01 "Installed new infinite switch, op test good"
Jeff M.
RANGE KITCHENAID KEBS207DBL9 The trans cam damaged cust is getting upset. Reorder part; ordrng 1 WP9760587 (TRANS)
Corina B.
WASHER MAYTAG MVWC565FW1 Replaced the capacitor. Ran a calibration. Optest ok.
Jeff M.
WASHER MAYTAG MVWC200XW0 The units sensor light was flashing I canceled the unit. No error codes ran a calibration cycles tested good. I did explain to her how to correctly operate the unit
Jeff M.
WASHER WHIRLPOOL WFC7500VW2 Installed new part unit op tested good
Brian M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Cc of ice maker not working and ton of frost in freezer Found icemaker gettting water but not rotating while doing test harvest Found freezer door not closing all the way and seal not sealing properly Cleaned out freezer and steamed gasket OP TEST OK Have to return and install ice maker ; ordrng 1 WPW10764668 (ice maker14841), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
OTR MICROWAVE MAYTAG MMV4205DS1 "Inspected cb and power bd area, nothing found burnt or melting, tt motor good, ran unit several times, unable to duplicate at this time, op test okCust to watch"
Dan H.
REFRIGERATOR MAYTAG MSD2652KES "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees , freezer section temperature at 48 degrees, evaporator fan is running, compressor and condenser fan are running, partial frost pattern on evaporator, found leak in high side line that runs through evaporator drain pan, recovered refrigerant, repaired line, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.8oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Not making ice. Found frozen fill tube. Fill tube heater wires were broken. Office to order fill tube kit. Put mitigation mat under refrigerator.; ordrng 1 W10917894 (ICE MAKER FILL TUBE)
Macaulay G.
WASHER WHIRLPOOL CAE2743BQ0 Found stuck key error and main control error. Found no issue with control but occasionally he start button does stick. Found that leak was coming from tub ring not being put back on properly from another service call. Corrected issues. Ran calibration ok. Ran actual wash cycle. All tested ok.
Paul P.
WASHER CROSLEY VAW3584GW1 "Found pressure hose loose at board inlet, re connected hose, put washer through ops test. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Robert A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced comp and drier, pulled 28”vac w/pump, watched, good, charged 4.5oz r134a, unit cooling, pressures good, op test okOfr 1606002487; used 1 TJAF1200 (TUBE EXT) from stock"
Jeff M.
REFRIGERATOR KITCHENAID KFIS29BBWH03 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Paul P.
WASHER MAYTAG MHW3505FW0 "Found front user interface board shorted out. Repair within 30 days would be $501.91. Customer has decided to replace the washer, will not repair."
Jeff M.
RANGE WHIRLPOOL WFG975H0HZ0 Unplugged the unit n plugged it in op tested good
Robert A.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran diognostics 4-3 wash motor not running, 7-1 no heat, found motor recieving 120vac not running, needs sump, kick plate missing; ordrng 2 W10503548 (FASTENER)s and 1 W10526114 (KICK PLATE) and 1 W10917114 (SUMP ASM)"
Jeff M.
WALL OVEN ELE WHIRLPOOL WFG540H0ES1 Front left burner is not consistently lighting on its own. Both side panels are dented; ordrng 2 WPW10162245 (PANNEL )s and 1 WPW10515455 (LF BURNER)
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Drain was clogged up, causing water to leak onto floor. Cleared debris from drain grommet. Cleared ice from drain and freezer. All tested ok."
David R.
WASHER WHIRLPOOL WFW72HEDW0 "Replaced control, drain pump, and water valves. Ran service mode, passed. Op test ok."
Jeff M.
REFRIGERATOR KITCHENAID KBSD608ESS00 "For Immediate Attention of Your Service Department? Refrigeration KitchenAid Built-In RefrigeratorsTechnical Service Pointer #: W10849220 Action Required: Informational/Mandatory Release Date: April, 2016. This service Pointer directly talks about loss of cooling in the refrigerator needs the HV control box module; ordrng 1 W10849799 (HV CONTROL)"
Brian M.
WASHER WHIRLPOOL WTW4816FW Cc of unit not working all the time Found could water full of iron Needs to have water system looked at
Jeff M.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 The unit is over cooling the is a service pointer that will correct this issue the updated control will regulate the temperature is better; ordrng 1 W11223731 (CONTROL )
Jeff M.
RANGE WHIRLPOOL WFC310S0ES1 Thermal fuse bracket was broken the metal terminals came in contact with the cabinet short of the control out; ordrng 1 W11122531 (CONTROL ) and 1 WP3196548 (THERMO )
Brian M.
DRYER GE GFDS350GL1WW Cc of noise in dryer Could not duplicate a abnormal noise OP TEST OK
Brian M.
RANGE WHIRLPOOL WFG320M0BS3 Customer showed pop took picCc of unit saying locked Found control board locked Unlocked control boardAdvised customer on how to unlock board OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Installed wire and a ui OP TEST OK
Brian M.
REFRIGERATOR MAYTAG MFT2976AEM00 "Cc of unit not cold in fridge and leds lights not working Found evap covered in ice Deforested unit found evap motor getting proper voltage but not running Needs evap fan replaced and control board ; ordrng 1 W10633627 (motor-evap6650) and 1 WPW10581606 (cntrl-elec10811), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER GE GTE3300ASKOWW Unit came on by itself and when into a continuous drain mode. Found control bd (pressure sensor ) out of range and needs replaced est = 79.95 sc. 18.99 shipping. 110.00 labor. Parts 163.80. Wh18x28174. Total est = 398.83. Cust to call back if repair is wanted
Brian M.
WALL OVEN COMBO GE SCB1001MSS01 Wrong part was ordered Parts diagram shows 2 transformer sharing the same part label Need to reorder part amount is the same no extra cost ; ordrng 1 WB17X10021 (transformer power)
Robert A.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found unit full of water, pressed drain, unit drained, fiund no loop in drain hose, corrected, ran diognostic cycle, op test ok"
Corey L.
FREEZER WHIRLPOOL WZC3122DW01 "Customer complaint rattling noise is back, compressor is rattling on sheet metal it’s attached too, replaced one rubber boot, no rattling now, rattling should be rectified"
Corey L.
RANGE KITCHENAID KFBS177YAL2 "Customer complaint unit beeps and shuts off sometimes, breaker was off when tech arrived, customer flipped breaker, started bake for 350, unit heated to 346, started convect bake, heard a ticking while fan was on, after 5 or so minutes in convect display went blank unit shut down and had a constant beeping tone, found wire in back of unit hitting smaller fan blade behind cavity wall, rerouted wire, sheathing was not broke, started convect bake again, no ticking, unit heated to 350 and beeped, temps good, op test good"
Arthur V.
STACK W/D FRIGIDAIRE FLSE60RGS1 New blower wheel recieved cracked. Need to reorder Reschedule at customer request ; ordrng 1 131476300 (blower wheel)
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Replaced water valve and ice maker. Ice maker cycled and filled op test good
Arthur V.
RANGE WHIRLPOOL WFG540H0ES1 Cycled oven at 350 deg f and let cycle purchased nestle toll house chocolate chip cookies and after unit preheated baked cookies per package directions. Cookies dark on bottom not cooked on top. Order control and sensor ; ordrng 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec)
Paul P.
DISHWASHER WHIRLPOOL WDF5600SAFM2 "Spoke to Cameron from tech line, he said to make sure to run the dishwasher on a longer cycle to wash away any residue. Reviewed the operation of the dishwasher with the customer. Set down mitigation mat."
Corey L.
MICRO OVEN IKEA IMH16XWS4 "Customer complaint of a crack in trim on door, confirmed trim around glass on door is cracked in the middle on he bottom, needs door replaced, cannot dropship advised customer we will be tracking but part may not be here by scheduled return; ordrng 1 W10313277 (DOOR)"
Gabriel P.
WALL OVEN WHIRLPOOL WOS92EC7AS02 "Jump start thermal fuse and display turn on ,bake oven to 350 fill oven getting warm blower sound little bit slow but it heat up to 350 ; used 1 WPW10545255 (FUSE-THRML) from stock"
Corey L.
DISHWASHER WHIRLPOOL MDBH945AWQ "Removed door panel, found plastic handle broken, needs handle, handle comes as assembly with latch, asked if the black handle would be ok since it’s only one available; ordrng 1 WPW10130695 (LATCH W/HANDLE)"
Gabriel P.
DRYER GE GTDP400EM1WS Timer bad not moving gave customer and estimate he will not fix do not order parts
Gabriel P.
OTR MICROWAVE ELECTROLUX EI30BM60MSA "Part did not arrive rescheduling,also customer gave me a different complaint she didn’t give me before I guess display on door not functioning correctly buttons work the clock doesn’t and when warming up food does not show the minutes or seconds,this display is in the door ordering the whole door she will be out of town Thursday till next week ; ordrng 1 5304503310 (door assembly)"
Paul P.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ03 Replaced ice maker in refrigerator. Ice maker cycled and filled properly. Set down mitigation mat.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Gabriel P.
WASHER GE GTW680BSJ2WS There is a port connector back of machine for update ordering update port ; ordrng 1 WH98R1967001 (UPDATE )
Paul P.
COOKTOP GAS KITCHENAID KCGD500GSS00 Installed bezels on cooktop.
Gabriel P.
WASHER WHIRLPOOL WTW5000DW1 "Replace parts ran calibration and failed to agitate, calling rob for advise ,told me to check capacitor if terminals are loose inside checking found terminal loose inside and was open ordering capacitor ; ordrng 1 W11158831 (CAPACITOR )"
Corey L.
DRYER WHIRLPOOL WED49STBW1 "Customer complaint of a noise ado last like something is loose, ran entitlement and autho codes match, stated dry cycle, after a few minutes running heard a high pitch tick sound, pulley is warn, replaced pulley with ts, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; used 1 WP691366 (PULLEY DRIVE) from stock"
Corey L.
WASHER MAYTAG MHWE550WW01 "Replaced water pump, ran test cycle, op test good, customer bought dryer vent per tech suggestion, asked to help/show how to install, quoted 40 additional labor, ok, replaced dryer vent"
Corey L.
REFRIGERATOR JENN-AIR JFX2897DRM02 "Installed control, op test good, advised customer to check ice production in the morning it should definitely have made some by then"
Paul P.
DRYER WHIRLPOOL WED7000DW1 "Replaced control. Tested operation of dryer on no heat and heat cycles, working properly. Technician took core for return."
Paul P.
DISHWASHER KITCHENAID KUDC10FXSS5 "L/M CWOW. Installed outside dishwasher seal. Set down mitigation mat. Ran rinse/drain cycle. Dishwasher will need door gasket.; ordrng 1 W10300924V (door seal), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER MAYTAG MHW8200FW0 Cc of wet clothes at end of cycle Ran diagnostics found no error codes Ran auto test OP TEST OK
Jeff M.
DRYER ELE WHIRLPOOL WED7000DW1 Installed new part unit op tested good
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 Replace damper opt test ok it made the sound we remove stuff on top fridge and stop the vibration plus damper sound better then the one before
Jeff M.
MICRO OVEN WHIRLPOOL WOC95EC0AS04 Installed new part unit op tested good
Corey L.
REFRIGERATOR WHIRLPOOL KBFO42FTX04 "Customer complaint leaking water onto floor, found frz floor a sheet of ice, evap drain is clogged, steamed drain, cleared clog, cleared ice build up on frz floor, drawers, walls and ceiling, slides are good, taking new parts"
Gabriel P.
RANGE HOT POINT KOSE500EWH01 "Replace panel control,bake to 350 opt test ok"
Arthur V.
WASHER ROPER RTW4516FW2 Replaced drain pump. Op test good. Pump sounds alot better than original.
Arthur V.
DRYER MAYTAG MEDB835DW4 Found issue is with customer power. Neutral connected to ground. Customer needs a electrician to provide correct power.
Corey L.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dishwasher doesn’t wash, started normal cycle, unit filled, wash motor just hummed, unit needs new pump assembly; ordrng 1 W11087376 (PUMP ASM)"
Brian B.
MICROWAVE KITCHENAID KMHC319ESS4 "Tested unit.. After 3 minutes, a bracket inside starts vibrating. Opened control panel and adjusted inside bracket. Tested unit for 3 and 5 minutes, no vibration. All functions seem normal. Advised customer to monitor."
Brian B.
DISHWASHER WHIRLPOOL WDF320PADW2 "CC of not cleaning dishes and soap laying on bottom. Ran diag cycle. No water going into machine. Found water turned off under sink. Turned on water, ran test / calibration cycle. all functions normal. Op test ok.. office said they have not received credit application so we can bill. Called Jess, she will email app again and they will fill out. Office must bill, their office people cannot pay . ; saved tckt"
Macaulay G.
WASHER AMANA NTW4516FW2 Clutch not engaging when shifted. Replaced clutch from truck stock. Tested ok.; used 1 W10721967 (PULLEY) from stock
Brian B.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Found inside of freezer covered in frost, from ceiling to floor. Pulled machine out and found duck bill on end of drain tube clogged up. Cleaned out duck bill. Used steamer to clear ice in freezer and air shafts. Also, sealed gaps in liner with silicone adhesive from t/s. Set controls to normal, op test ok."
Macaulay G.
M/W CONVECTION WHIRLPOOL WMH32519FZ0 "Customer went to change build and bulb shattered. Filament hit cavity of unit and damaged lamp holder, display, and control. Office to order control, display, lamp holder, and bulb.; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11123955 (cntrl-elec) and 1 W11221051 (CONTROL)"
Macaulay G.
REFRIGERATOR WHIRLPOOL WET1L1TZYW00 Evaporator fan was not running. Fan is receiving voltage. Replaced from truck stock. All tested ok. Bill account.; used 1 WP2315539 (MOTOR-EVAP) from stock
Macaulay G.
WASHER WHIRLPOOL WTW5600XW0 "Gearcase is beginning to leak, causing it to slip. Office to order gear case. ; ordrng 1 W11132267 (gearcase 269.26), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
RANGE KENMORE 790.943547 Replaced control board. All tested and preheated ok.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Unit has bad sealed system leak at fresh food evaporator. Compressor is making a lot of noise due to leak. Would need evaporator and compressor. Customer does not want to repair. Collected for service.
Robert A.
WASHER WHIRLPOOL WTW8500DC5 "Ran diognostics, good,ran test 51, good, started normal wash, unit filled and adj, ran spin, good, working as designed op test ok"
Macaulay G.
HOOD WHIRLPOOL WVW53UC6FS1 "Ordering control. ; ordrng 1 W10895847 (cntrl-elec 176.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Reset connections on ui and microswitch, op test ok"
Corina B.
DRYER MAYTAG MEDB980BW0 Replaced the parts listed. Brought core back for return. Optest ok.
David R.
DRYER MAYTAG MDG9806AWW Replaced blower wheel. Op test ok.
David R.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Replaced thermistor and control. Put at the recommended setting. Op test ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRT549SZDM00 "CC that there is condensation in the ff and sometimes frost build up in the fz. Will need a main control . Called SM to order part. Cust is going to install. ; ordrng 1 W11223731 (CONTROL 4882), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER MAYTAG MVWB980BW0 Basket comes up half way on the shaft. The lock tight tool to take the nut off the screw snapped in half. A lot of rust around the nut to the bearing. Will not come loose with a crescent wench and chandler lock. Will need a new basket and tub. Called SM to order parts. ; ordrng 1 W10119266 (screw) and 1 W10134571 (clip) and 1 W10381077 (tub-outer) and 1 W10549509 (basket) and 1 WP8533928 (screw) and 1 WPW10222008 (filter) and 1 WPW10297450 (cover) and 1 WPW10325894 (heater)
Corina B.
REFRIGERATOR WHIRLPOOL ED2FHAXSB03 "CC that the ice maker does not work. Checked the ice maker eye, flashes once and off one second. Will need the optics controls. Cust does not want to repair"
Brian M.
ICE MAKER KITCHENAID KUIC18PNTS3 Customer had ice bin full of ice Installed thermistor OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
David R.
REFRIGERATOR GE GNE26GSDDSS "Ice build up underneath deli tray. Ice maker no ice, will not cycle own it’s own. Needs new ice maker and to be steamed. Found debris in drain tube. Removed and cleaned. Steamed out all ice. Ordering ice maker.; ordrng 1 WR30X25766 (icemaker asm 107.94), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
COOK TOP KITCHENAID KFGD500ESS04 Igniter not glowing but is receiving 120vac. Replaced igniter from truck stock. All tested ok.; used 1 12400035 (IGNITER) from stock
David R.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 "Unit not plugged in, will need to be plugged in 24 hours prior to service. Call store Tuesday 10/23/18 to make sure unit is plugged in.; schdld next appmnt for 10/24 WED !"
Brian B.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 "CC that lights not working properly. Found failed ac dc module. 120v to module, not lighting all the way. Will give est. customer does not want to repair at this time, he will call whirl for assistance. Do not order part. Whirl is paying sc."
Brian B.
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Replaced freezer door and gasket. Used steamer to form gasket and remove frost buildup. Op test ok.
David R.
DRYER WHIRLPOOL GGQ8811LL0 "Replaced sensor. Ran unit, heat cycled on. Op test ok."
Jeff M.
REFRIGERATOR KITCHENAID KRFF507ESS01 This is a replacement fridge from his other fridge that he had. He does not have the delivery paperwork he will get a copy of the delivery paperwork and either send it to the office or show it to the technician when he arrives to fix the refrigerator. ; ordrng 1 W11033168 (HARNESS )
Corina B.
DISHWASHER WHIRLPOOL KDTE334DBL0 Replaced the pump and motor. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
DISHWASHER WHIRLPOOL WDT730PAHV0 "Cust showed pop, sent pic. CC that the unit is dead. Checked power to control, 0 volts. Found the wires coming from the plug to the control are melted and burnt. Reconnected the wires. Optest ok."
David R.
DISHWASHER KITCHENAID KUDP01FLSS0 Replaced thermal fuse. Op test ok.
Brian M.
REFRIGERATOR FRIGIDAIRE FFTR1814QW4A "Cc unit not cooling Found compressor not running, tested with start device, hummed and tripped device. Tested resistance across terminals, all ok. Compressor rotor locked. Needs compressor/sealed system. Customer paid svc but has home warranty She will be contact with office"
Brian B.
WASHER MAYTAG MVWC300XW0 "CC that machine not going through cycle. Ran diag, codes for basket speed fault and motor unable to reach rpm. Checked for friction on drive train, none found. Checked lower components, found oil spray from gearcase. Cleared codes and ran calibration and auto test. Machine now agitating and spinning, but advised customer on gearcase issue. Does not want to repair . Paid sc. do not order part."
Gabriel P.
OTR MICROWAVE ELECTROLUX EI30BM60MSA "Part did not arrive rescheduling,also customer gave me a different complaint she didn’t give me before I guess display on door not functioning correctly buttons work the clock doesn’t and when warming up food does not show the minutes or seconds,this display is in the door ordering the whole door she will be out of town Thursday till next week ; ordrng 1 5304503310 (door assembly)"
Corey L.
WASHER MAYTAG MVWP575GW0 "Customer complaint of a noise in high spin during rinse, ran diagnostics, no codes found, started manual test cycle, heard a tick when unit was starting in high spin then tapered off, unit is level, unit is on 2” of wood and legs fully extended making all running sounds louder, customer has not ran cycle other than the one time, advised customer to use as normal, see if the sound does not improve or gets worse, as of now it’s normal operational sounds"
Corey L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint ice dispenser wasn’t working, confirmed auger moving but ice not ejecting, removed ice bin and found ice frozen to teeth on auger where bin connects, asked customer if the door had been left open, customer said there are toddlers and ice is not used everyday, advised customer to dispense ice everyday so it does not melt together from getting items from freezer, customer has a plastic shelf looking thing that is broken but unsure where it would go in the unit, could not find this shelf anywhere in user guide nor marcone or searsPD, part number did not show any results either, w11103399 and w11103398"
Corey L.
WASHER MAYTAG MVWC565FW "Customer complaint washer not filling up with water because water could not be seen above clothes, ran diagnostics, no codes found, advised load size for this unit is 6-7 bath towels, about half way up the basket, customer loaded washer, advised bulky setting, customer filled unit too much, she said I bought the big one I should be able to wash more and started cycle, unit filled and advanced to wash, water was over top clothes, unit is operating as designed"
David R.
WASHER WHIRLPOOL WTW5790VQ2 "Grinding noise when spins. Loud spinning. Ordering complete gear case and coupling. Office Manager wasn’t here to confirm if wanted replaced or not. Will call to confirm.Bill to, just SVC.DO NOT ORDER PARTS UNTIL CUSTOMER CALLS BACK.; ordrng 1 285753A (coupling,motor 18.28) and 1 3360629 (gear case 201.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER AMANA NTW4605EW0 "F2E1 Stuck KeyF7E5 Shifter FaultF7E1 Basket Speed FaultTried spinning basket by hand, hard scrapping noise. Found piece of plastic under agitator wedged in where the basket meets the gear case. Oil underneath on the cam, belt and motor. Ordering parts listed.; ordrng 1 W10324647 (seal tub) and 1 W10584118 (basket) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10889172 (motor-drve) and 1 W10908289 (agitator) and 1 W10913953 (actuator) and 1 W11158830 (CAP) and 1 W11255272 (GEARCASE) and 1 WP22001995 (screw) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
David R.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Missing front left wheel. Cannot properly test to see if leaking without proper water supply. No cracks or cuts in water line. Ordering wheel; ordrng 1 W11032324 (COVER LEFT) and 1 W11032326 (COVER RIGHT) and 1 W11039857 (RETAINER) and 1 W11163769 (SEPARATOR ASM) and 1 WPW10304660 (roller-cab)
Brian M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Customer showed pop took pic Cc of noise Found evap fan grinding when spinning Replaced using truck stock OP TEST OK ; used 1 WP2315539 (MOTOR-EVAP) from stock
Brian M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cc of wash issue Found unit to be running and working as design Advised customer on running hot water before running cycles If not cold water enters and washes dishes with cold water
David R.
REFRIGERATOR WHIRLPOOL WRS970CIDH00 "Unit hasn’t cooled since customer got it. Tapped system, low side read -20PSI. Ordering comp, FF Evap and drier. Sealed system Tech.; ordrng 1 W10779331 (compressor) and 1 WPW10143759 (dryer) and 1 WP2188822 (evaporator)"
Brian M.
RANGE FRIGIDAIRE FEF450BWA Cc of top of range getting hot Found unit to operating as it should and the heat is from the burner when onDid not see any damage to anything OP TEST OK