Service History 190 | Freds Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Cleveland Heights, OH 44112

Jason N

Job Details: 10/11/2023

"Cc unit the sliding shelf does not stay locked into place Found slider shelf is working as designed. Customer claims if she bumps the shelf too much it unlocks and slides back. Talked to BJ, can order a new shelf as this can be considered functional. Advised customer that a new shelf may operate the same, and if so, this is how its designed to operate. Customer understands. Customer can install shelf themselves, no return visit. ; saved tckt"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL01

Near Strongsville, OH 44149

David R

Job Details: 10/11/2023

"Cc unit right door popping opening a little when closing left door. Noted gaskets are good. Noted what parts replaced. Noted that if right door is closed and closing left door after, right door can be popped open from pressure or rail when closed. Closing the left door first and the right door after will have less chance of it popping open. Called techline, documented. Agreed that unit is working properly, noted all parts replaced. Let customer know to call customer service if needed further assistance. Let customer know what techline said. Unit is working properly. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Strongsville, OH 44136

David R

Job Details: 10/11/2023

"Replaced gasket. Used a little silicone as well. Cleared debris in spray arms and trap. Tested, good. No leaks from side or underneath and draining is good. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Strongsville, OH 44136

David R

Job Details: 10/11/2023

"Replaced drain pump. Cleared out all build up debris in spray arms. Ran diagnostics, no error codes. Put cups in dishwasher to test water circulation during test mode, Good. All checks good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Chardon, OH 44024

Dan

Job Details: 10/11/2023

"Installed new lid, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Strongsville, OH 44136

Corina H

Job Details: 10/11/2023

Tagged door. No answer. Called office ; saved tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model W8RXNGMBB01

Near Streetsboro, OH 44241

Corina H

Job Details: 10/11/2023

"Replaced the gasket. There is a rip in the corner. Will need a new gasket. The refrigerator is at a camp ground.if part does not come in time will have to wait till spring to install the part. Office to reschedule appointment ; ordrng 1 WP2319264B (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW481FW2

Near Streetsboro, OH 44241

Corina H

Job Details: 10/11/2023

CC that the unit is not going pass the sensing. Confirmed. Found the drain hose laying on the ground. Raised the drain hose to the sink. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB2

Near Cleveland, OH 44104

Jason N

Job Details: 10/11/2023

"Cc oven does not heat. Light bulb broken off inside oven Ran bake test, ignitor not glowing. Replaced bake ignitor using customer supplied pre Id part. Reran bake test, good ignition and flame. Op test good. Removed broken threaded end of bulb from socket. Asked customer if they would like bulb replaced, warranty does not apply on bulb replacement. Customer stated they will install a new bulb."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, OH 44106

Jason N

Job Details: 10/11/2023

Installed main control. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Cleveland, OH 44108

Jason N

Job Details: 10/11/2023

"Cc unit randomly stops working and displays f2Ran diagnostics, no codes stored in history. Ran test cycle, all functions passed. Unable to duplicate issue this time. Based on an f2 fault, this would be an issue with the HMI, either f2e1 or f2e2. Will order UI console and replace. ; ordrng 1 W11478526 (UI-panel)

We serviced a

MAYTAG DRYER

Model MDG9606AWW

Near Brecksville, OH 44141

David R

Job Details: 10/11/2023

"Cc unit making noise. Unit over 15 years old. Rollers and idler worn down. Belt fraying. Will need to replace rollers, belt, and idler. Gave estimate to customer. Ordering parts. ; ordrng 1 WP6-3700340 (Idler) and 2 12001541 (Rollers)s and 1 WP33002535 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV04

Near North Royalton, OH 44133

David R

Job Details: 10/11/2023

"Cc heard a thumping noise 1 time a couple days or so ago, no making now and was asking about door closing. Went through diagnostics and testing all fans, good. Testing compressor and icemaker. All sounds are good. Checked left door for closing and advised customer door need to be shut properly to make sure closed. All hinges are good. Tightened all handles. Good. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Wellington, OH 44090

David R

Job Details: 10/11/2023

"Cc timer plastic broken. Confirmed. Timer plastic is cracked, knob cannot go on and turn. Ordering knob and timer.; ordrng 1 W11685947 (Timer) and 1 W11675852 (Knob)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV08

Near North Olmsted, OH 44070

Bill

Job Details: 10/11/2023

"called Wp tech, tech line stated unit is unrepairable. How ever customer needs to contact Wp customer service as the unit is technically out of warranty, but repairs where authorized."

We serviced a

GE STACK W/D

Model GUD27GSSM2WW

Near Strongsville, OH 44136

Marie V

Job Details: 10/11/2023

Replaced thermostats and cut off. Tested unit. Heating up properly. Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MTW5600TQ1

Near Bay Village, OH 44140

Marie V

Job Details: 10/11/2023

Cc that unit is not spinning the clothes out. Confirmed found drain pump is stuck. Will need new and agitator cam. Replaced both from surplus. Tested unit. Working properly. Op test ok; ordrng 1 WP3363394 (Drain pump) and 1 285811 (Agitator cam)

We serviced a

MAYTAG DRYER

Model MED6230HW3

Near Olmsted Falls, OH 44138

Bill

Job Details: 10/11/2023

"Changed control panel, could not test as dryer was out of the utility room. Asked if customer would like me to put it back, they declined."

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Lakewood, OH 44107

Marie V

Job Details: 10/11/2023

"Cc thatunit does not heat, confirmed, verify power coming in, Is good. Verify thermal fuse, good. Found heater open. Will need new. Also advice cust to replace foil vent. ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Middleburg Heights, OH 44130

Bill

Job Details: 10/11/2023

"Cc unit throwing error code f0e7, confirm cc. Cleared codes, ran diagnostics cycle. Trigger same code, ordered control board. Office to follow up as board is out of stock.; ordrng 1 W11624938 (Control)"

We serviced a

WHIRLPOOL DRYER

Model MGD6230HW1

Near Lakewood, OH 44107

Marie V

Job Details: 10/11/2023

"Cc that unit starts then stops. Confirmed . Found motor needs to be replaced, is warranty for 10 years no labor. Also try to remove blower wheen before repair, is not coming off, maybe will have to break to replace motor. Gave estimate, cust will call back if they want to continue ; ordrng 1 WP697772 (Wheel) and 1 W11549461 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Cleveland, OH 44109

Bill

Job Details: 10/11/2023

"Cc unit making a grinding sound after ice dispenses, could not confirm. Found that the unit is covered under manufacturer warranty, purchased July of 23. Pop already up loaded. Ordered ice maker and valve, follow up scheduled for 10/16.; ordrng 1 W11548535 (Valve) and 1 W11548540 (Ice maker)"

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS5

Near Kirtland, OH 44094

Joe O

Job Details: 10/11/2023

"Cc: open close door message, unit not shutting offFound interlock switch failed. Needs interlock switches. Replaced interlock switches. Tested. Op test ok ; used 1 W11244490XXX (xno orderx INTERLOCK SW KIT) from stock"

We serviced a

MAYTAG RANGE

Model MER7700LZ2

Near Cleveland, OH 44111

Marie V

Job Details: 10/11/2023

"Cc that unit is scratched on the side panel, and that the trim has defects, and that front door glass has a scratched as well. Store ordered all parts, but trim does not looks stainless color, cust does not like it because it does not matches the stainless on unit, will order trim and front door is scratched. Replaced side panel.; ordrng 1 W11096161 (Trim) and 1 W11250167 (Glass)"

We serviced a

GE REFRIGERATOR

Model GFE26GSHGSS

Near Painesville, OH 44077

Dan

Job Details: 10/11/2023

"Customer complaint that unit is not cooling properly, freezer section temperature at 4 degrees, fresh food section temperature at 57 degrees, fresh food section evaporator fan is not running, unit needs new fresh food section evaporator fan and software update ; ordrng 1 WR60X26866 (Ff fan) and 1 WR98R4546322 (Sum), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Cleveland, OH 44111

Marie V

Job Details: 10/11/2023

"Cc that unit is not making ice. Bin is empty, ice maker was off, turned back on it cycled and filled up with water. Cust aslo said that unit was smoking when trying to dispense, found solenoid burned . Will need new . Cust will call back if he wants to continue ; ordrng 1 WP2152713 (Solenoid), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near Cleveland, OH 44111

Marie V

Job Details: 10/11/2023

"Cc that the unit is not drying dishes out, and the top of the cups still have water in them. All plastic is wet. Ran diag, found no error codes, took temps when cycle was done is at 175*. Verify filters are clean. Advice cust to use rinse aid to help drying them out, but unit is working as designed also add heat dry and sani rinse, to normal cycle will also help. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near South Euclid, OH 44121

Bill

Job Details: 10/11/2023

"Cc unit not working properly, confirmed cc. Pulled error code f7e1 tach missing or wrong signal, and f7e7 motor cant reach target rpm. Changed shifter with truck stock, ran factory calibration and auto test. Opt test good.; used 1 W11481722 (Shifter) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4950HW3

Near Cleveland, OH 44110

Jason N

Job Details: 10/11/2023

"Cc unit making a grinding noiseRan test cycle, no abnormal noises heard. Found unit extremely unlevel, basket resting against the right side of cabinet. Leveled unit. Started quick test cycle, again no abnormal noises heard. No issue found with unit at this time. Unit is operating as designed."

We serviced a

KITCHENAID REFRIGERATOR

Model Krsc503ess01

Near Fairview Park, OH 44126

Marie V

Job Details: 10/11/2023

"Cc that unit is leaking from Rc, confirmed found drain clogged, pulleed out unit removed drain and cleaned out. Install back in and tested drain. Op,test ok"

We serviced a

MAYTAG RANGE

Model MGR8800FZ0

Near Cleveland, OH 44105

Bill

Job Details: 10/11/2023

"Cc not getting to temps, confirmed cc. Ordered new oven prob, follow up scheduled for 10/13; ordrng 1 W10833885 (Oven prob)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ASD2522WRB06

Near Richmond Heights, OH 44143

Jason N

Job Details: 10/11/2023

Installed dispense bracket. Tested dispense functions. Op test good.

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Amherst, OH 44001

Angel

Job Details: 10/11/2023

"Cc that knob is stripped will not let them choose settings. Confirmed knob is cracked and timer shaft is stripped a bit, replaced both knob and timer tested unit and recommended customer to only move knob clockwise to prevent any damages opt test good."

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW0

Near Garfield Heights, OH 44125

Bill

Job Details: 10/11/2023

"Cc unit not agitating, confirmed cc by running diagnostic test cycle, changed cam. Ran test cycle again. Opt test good, used cam from truck stock.; used 1 W10721967 (Cam) from stock"

We serviced a

KENMORE REFRIGERATOR

Model 106.59297991

Near Eastlake, OH 44095

Jason N

Job Details: 10/11/2023

"Installed diffuser. Good airflow to ff section, no air leaking from around diffuser. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Cleveland, OH 44135

Manny

Job Details: 10/11/2023

"Replaced valve, customer dispensed 2 glasses of water no leaks, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Waite Hill, OH 44094

Dan

Job Details: 10/11/2023

"Customer complaint that unit stopped making ice after a popping noise, installed new ice maker , op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Eastlake, OH 44095

Joe O

Job Details: 10/11/2023

"Cc: freezer light intermittently not workingFound ice around switch. Advised customer on door, and warm air entering switch. Light working at this time. Op test okEntitlement shows under 1 year"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2269DRM01

Near Mentor, OH 44060

Dan

Job Details: 10/11/2023

"Installed new ice maker , op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Painesville, OH 44077

Dan

Job Details: 10/11/2023

"Customer complaint that unit is shaking, found unit unlevel, leveled to the best of ability due to washer placement, ran drain and spin cycle, normal shaking observed, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near Aurora, OH 44202

Corina H

Job Details: 10/11/2023

"CC that there is moisture on the freezer gasket and the kitchen aid logo is pealing off. Confirmed. Ran diag turned the mullion rail on, heater is working. Will need a badge. Removed the old badge. Cust can install the new one. ; ordrng 1 W10765861 (Badge)"

We serviced a

FRIGIDAIRE DRYER

Model GLGR642AS5

Near Geneva, OH 44041

Dan

Job Details: 10/11/2023

"Found hairline cracks in blower wheel, unit needs new blower wheel also; ordrng 1 131775600 (Blower wheel)"

We serviced a

KENMORE DRYER

Model 110.67851600

Near Madison, OH 44057

Dan

Job Details: 10/11/2023

"Customer complaint that unit is not heating , confirmed, found dryer relay in control panel burnt, unit needs new relay ; ordrng 1 WP3405281o (Relay), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Aurora, OH 44202

Corina H

Job Details: 10/11/2023

"CC that the dishes are wet at the end of the cycle. Ran diag no codes. Ran a calibration. Ohmed the heater out, good. Checked the voltage at the control, 120 volts. Heater turned on. Cust is not using rinse aid and will not. Working as designed. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM02

Near Aurora, OH 44202

Corina H

Job Details: 10/11/2023

"Replaced the ice maker. Tested, filled. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT00

Near Solon, OH 44139

Corina H

Job Details: 10/11/2023

"CC that the unit is not cooling. Confirmed. Found the evap with no frost on the evap. Will need a new evap and compressor.Cust is calling whirlpool just outside the 5 year warranty ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10843121 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Eastlake, OH 44095

Joe O

Job Details: 10/11/2023

Cc: dispenser holding waterFound dispenser dirty. Advised customer on cleaning. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Diamond, OH 44412

Brian M

Job Details: 10/11/2023

"Cc unit not starting or powering on Found ui not responding Needs ui ; ordrng 1 W11135393 (overlay), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Painesville, OH 44077

Joe O

Job Details: 10/11/2023

"Cc: intermittent ice production, leaking behind unitFound unit leaking at supply line. Advised customer we do not do anything with house supply. Found ice bin full. Customer stated it would not dispense ice more then once a day. Tested dispenser. Ice maker cycled after ice was dispensed. Could not duplicate issue. Customer needs plumber for water supply line. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Garrettsville, OH 44231

Brian M

Job Details: 10/11/2023

Spoke to customer parts not arrived yet ; saved tckt

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS06

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/11/2023

Cc unit still frosting up Found door gasket not sealing. Gasket not reaching door Found silicone filled into gasket liner and liner is bowed under door Needs gasket and door ; ordrng 1 W11449028 (Freezer door) and 1 W11585972 (Gasket)

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/11/2023

Installed elementRan test bake found control relay open Still needs bottom as well ; ordrng 1 W10777210 (bottm-oven) and 1 W11536793 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS25XVMS2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/11/2023

"Cc unit wasnt cooling control was off Found unit on and running Ff temp is 38 and freezer is -3 Can not determine issue Advised on possibly the Control or ui board may have glitched Ui board is NLa 13053103SPGave quote ; ordrng 1 WPW10310240 (cntrl-elec) and 1 13053103SP (board lv (NLa)), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Wellington, OH 44090

David R

Job Details: 10/11/2023

Cc loud grinding noise when it goes into spin mode. Running diagnostics. No error codes. Running test mode. Loud banging in spin. Looked underneath and found screw to rotor backing off almost all the way. Replaced the whole slider kit from t/s. Tested. Good. Op Test Ok.; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG525S0HZ1

Near Painesville, OH 44077

Brian M

Job Details: 10/11/2023

"Cc unit smells like gas when baking Ran test bake customers are saying they smell gas but I can not smell any difference, During bake test I bubble tested all lines could not see a leak on lines Suspect a possible regulator leak quoted for regulator Customer wants a second opinion ; ordrng 1 WPW10602001 (valve-gas) and 1 SHIPPING (SHIPPING LOGISTICS*)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2KHAXVB01

Near Mayfield Heights, OH 44124

Jason N

Job Details: 10/11/2023

Installed ice maker and optics. Ran manual harvest cycle. Ice maker indexed and filled mold with water. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Ashtabula, OH 44004

Dan

Job Details: 10/11/2023

"Found harness to deli control broken, unit needs new deli drawer, customer was not home to be quoted, customer would not answer phone; ordrng 1 W10815669 (Deli drawer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HBS00

Near Olmsted Falls, OH 44138

Marie V

Job Details: 10/11/2023

"Cc that unit is not defrosting on fresh food section. When arrived cust had cleaned out everything, unit is working properly,. Recommend replacing thermistor and drip pan, cust does not wants to replace drip pan,. Ordering thermistor.; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MEDX500XW0

Near Chardon, OH 44024

Joe O

Job Details: 10/11/2023

"Cc: bang noise, unit shut off and had electrical odorFound belt snapped inside unit. Pulley missing. Customer has new pulley already. Needs belt; ordrng 1 WPW10112954 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT540HAMZ2

Near Brook Park, OH 44142

Manny

Job Details: 10/11/2023

"Replaced pump and wash motor, ran test opt test ok"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Elyria, OH 44035

Angel

Job Details: 10/11/2023

Arrived at home knocked on both side and front door no answer also rang side door bell and nothing. Texted AP she tried calling and nothing tagged door.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near Cleveland, OH 44124

Brian M

Job Details: 10/11/2023

Recovered refrigerant Installed compressor and evap using Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.8 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok Allow to cool for 3 days ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Rocky River, OH 44116

Bill

Job Details: 10/11/2023

"Changed suspension rods, opt test good."

We serviced a

AMANA RANGE

Model ACR4303MMS0

Near Elyria, OH 44035

Angel

Job Details: 10/11/2023

Cc that the big elements are giving issues and the front right one as well her food will not cook. Explained to her about the pots and how these burners work but they were still saying theyve tried that. So Im ordering the 2 big elements and the front right small one with the switches and explained to the customer if issue still continues they are doing something wrong and to try to use pot that are a close or even size of the elements. ; ordrng 1 W11396792 (Element) and 2 W11396790 (Element)s and 2 WP3149400 (Switch)s and 1 WP3148952 (Switch)

We serviced a

FRIGIDAIRE WASHER

Model FWT181WKJ

Near Madison, OH 44057

Fred's Academy

Job Details: 10/10/2023

Installed the new part op tested good. used 131686100 belt

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Mentor, OH 44060

Fred's Academy

Job Details: 10/10/2023

No issue with range, outlet missing one leg of 120, recommend electrician to fix before using range further

We serviced a

SAMSUNG DRYER

Model Dve45t3200w

Near Geneva, OH 44041

Jason N

Job Details: 10/10/2023

"Cc unit drum not turning, just hums then turns offConfirmed drum will not turn, will not turn by hand as well. Pulled front panel and blower cover. Found sock stuck in blower wheel. Removed sock and reassembled. Retested, dryer tumbles and heats properly. Op test good."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Maple Heights, OH 44137

Corina H

Job Details: 10/10/2023

CC that the wire to the drain pump is broken. Confirmed. Will need a new drain pump and harness. ; ordrng 1 W11643701 (Harness) and 1 W11399437 (Drain pump)

We serviced a

KENMORE WASHER

Model 110.25132411

Near Madison, OH 44057

Dan

Job Details: 10/10/2023

"Customer complaint that unit is not advancing passed sensing, found shifter not working, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near North Ridgeville, OH 44039

Marie V

Job Details: 10/10/2023

"Cc that unit stopped making ice. Confirmed, took temps in range . Found ice maker had ice on one side more than the other, not leveled, and ice maker got stuck. Had to removed and clean out, also leveled unit, installed back in and cycled ice maker, pass. Also cleaned out dust from underneath. Advice cust to monitor, if issue persists will need ice maker."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near North Olmsted, OH 44070

Marie V

Job Details: 10/10/2023

"Cc that unit is not cooling. Confirmed found evaporator frosted over, food cover off and found brown wire for heater loose and burned out. Will need new heater. Office will contact once they have eta on the part.; ordrng 1 W11650660 (Heater)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near North Ridgeville, OH 44039

Marie V

Job Details: 10/10/2023

"Cc that control panel is broke for the 3 time and Is not working. Another company was out, we ordered bottom kick plate,theres no control panel here. Diagnose unit, it does needs a control panel. Ordering panel. Brought toe panel for return ; ordrng 1 W10803367 (Comtrol panel)"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS3

Near Brook Park, OH 44142

Manny

Job Details: 10/10/2023

"Replaced burner and switch, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Madison, OH 44057

Jason N

Job Details: 10/10/2023

Installed main control and lid latch. Ran auto test and calibration. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Fairview Park, OH 44126

Manny

Job Details: 10/10/2023

"Cc uni doing the same thing, verified and found codes F7E1 for shifter, f7e6 for motor issues, unit needs motor cap and shifter, customer will not proceed at this time.; ordrng 1 W11026785 (motor-drve) and 1 W11481722 (Actuator) and 1 W11395618 (Cap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DC2

Near Avon, OH 44011

Angel

Job Details: 10/10/2023

"Cc that unit will not latch and keeps giving a F5 error code. Confirmed unit will just beep and display and F5E1 latch error. Unit will need latch replaced. Gave customer estimate decided to continue with repair, replaced latch which I had from surplus tested unit opt test good.; used 1 W10861642 (Latch) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44108

Joe O

Job Details: 10/10/2023

"Cc: grinding noiseFound cam grinding. Replaced cam and actuator. Ran auto test. Op test ok; used 1 W10721967 (PULLEY), and 1 W11481722 (actuator) from stock"

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3911QW0

Near Willoughby, OH 44094

Jason N

Job Details: 10/10/2023

"Cc unit dryer will not tumble Ran dryer op test, motor running, but drum is not turning. Belt is broken. Unit will need drum belt replaced. ; ordrng 1 137292700 (Belt) and 1 5304507499 (Idler arm assy)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Middleburg Heights, OH 44130

David R

Job Details: 10/10/2023

"Replaced bottomDoor seal and gasket, used silicone to reinforce the gasket. Good. No leaks. No suds build up. All sprays are moving, good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHB

Near Cleveland, OH 44111

Angel

Job Details: 10/10/2023

Cc that dishes are not being cleaned. Hooked up unit because its a portable dishwasher tested unit in a regular cycle and pump is functioning. So I ran a test cycle to make sure heater and everything else is working and it was. Pump is probably working intermittently so will be ordering pump and spray arm.; ordrng 1 W11025157 (Sump pump) and 1 WPW10491331 (Spray arm)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Parma, OH 44130

Corina H

Job Details: 10/10/2023

CC that there is a gap in the freezer. Confirmed. Found a the gasket not touching the liner. Steamed out the gasket. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEW7

Near Fairview Park, OH 44126

Manny

Job Details: 10/10/2023

"Cc unit not making ice, verify and no water in ice maker, ran harvest and icemaker No moving, checked voltage and good , unit needs ice maker, replaced ice maker with TS#W10882923 opt test ok, advise customer to allow at least 48 hours for proper ice production.; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM00

Near Parma, OH 44134

Bill

Job Details: 10/10/2023

"Sealed system repair R134. Recovered unit freon 6 oz into recovery tank, cut out old compressor, and filter dryer. Soldered in new compressor and filter dryer, pressurized with nitrogen to check for leaks. None found, released pressure an put system into a vac for 10 min. Closed lines and monitored for drop in vac. No drop, filled unit with 6 oz of r134 freon. Explained to customer to give 24 hours or so to come to temp."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Westlake, OH 44145

Marie V

Job Details: 10/10/2023

Replaced door seal. Tested unit. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ10

Near Middleburg Heights, OH 44130

David R

Job Details: 10/10/2023

Replaced damper. Tightened up everything. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM704KPS1

Near Rocky River, OH 44116

Angel

Job Details: 10/10/2023

"Cc that door would not close. Verified and whoever installed dishwasher installed it wrong, unit was pushed in tightly causing door not to close properly and damaged the cabinet seal and the caps that cover the screw holes on the side. Unit will need new cabinet seal, caps and brackets that hold the dishwasher. I can install caps and cabinet seal but there going to have to have a contractor or someone that knows to customize the cabinet to where the dishwasher can fit as should because I had to pull the unit out a bit and level it for the door to close properly. Customer stated they will have someone come out to fix issue with cabinet. ; ordrng 2 WP8269145 (Brackets)s and 2 W11573757 (Caps)s and 1 W11414078 (Seal)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD702MPS00

Near Kirtland, OH 44094

Jason N

Job Details: 10/10/2023

"Cc unit frosting in ice container, ice cubes are sticking togetherFound small chunks of fused ice in container. Ice dispense is good, ice door closing up and sealing properly. Advised customer if they are not using ice regularly, ice may start fusing together. This is considered normal operation. Whirlpool recommends dumping container periodically to prevent ice from fusing and causing dispense issues. Unit is working as designed."

We serviced a

GE REFRIGERATOR

Model GSH25JFTABB

Near Cleveland Heights, OH 44112

Joe O

Job Details: 10/10/2023

"Cc: intermittently not coolingFound temps in ff at 51 degrees, freezer at 10 degrees. Evap cover frosted over. Ohmed out heating circuit from control, hecks good. Needs control and defrostedCustomer does not want to repair at this time.; ordrng 1 WR55X10942CT (refrigerator main bo), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, OH 44102

Corina H

Job Details: 10/10/2023

CC that the lid does not lock. Confirmed. Found the strike is broken. Replaced the strike from surplus t/s. Opt test ok. ; used 1 W11457841 (Strike) from stock

We serviced a

KITCHENAID RANGE HOOD

Model KVWB400DSS4

Near Cleveland, OH 44106

Joe O

Job Details: 10/10/2023

"Cc: dentedNot a replaceable part. Called whirlpool tech line spoke with rob. Part Not repairable, stated to talk to trade careCalled whirlpool trade care."

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Ashtabula, OH 44004

Dan

Job Details: 10/10/2023

"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Rootstown, OH 44272

Brian M

Job Details: 10/10/2023

"Cc no ice dispensing Found impeller top be free spinning, Can not get off motor Will require new divider ; ordrng 1 WPW10309864 (divider) and 1 WP63052-2 (impeller) and 1 W11671282 (Motor) and 1 WP67006341 (gasket)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Mogadore, OH 44260

Brian M

Job Details: 10/10/2023

"Cc no heat, found unit heating properly Advised to watch"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2355PF6B

Near Ashtabula, OH 44004

Dan

Job Details: 10/10/2023

"Customer complaint that unit is leaking water, found evaporator drain tube clogged, cleared, op test good"

We serviced a

KENMORE REFRIGERATOR

Model 106.78229800

Near Chardon, OH 44024

Dan

Job Details: 10/10/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 43 degrees, freezer section temperature at 0 degrees, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW00

Near Cleveland Heights, OH 44106

Joe O

Job Details: 10/10/2023

Installed condenser fan motor. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ05

Near Chesterland, OH 44026

Dan

Job Details: 10/10/2023

"Customer complaint that unit is not making ice, found ice maker turned off, turned on ice maker cycled and filled, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Solon, OH 44139

Brian M

Job Details: 10/10/2023

Installed drain pump OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Solon, OH 44139

Brian M

Job Details: 10/10/2023

"Cc u it not starting Found lid hinge damaged and hinge bearing Unit will not lockGetting lid lock errors Needs hinge ports, lid and latch ; ordrng 1 W11638180 (Hingee) and 1 W11638181 (Hinge) and 1 W11513252 (Lid) and 1 W11513248 (Latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Olmsted Township, OH 44138

Manny

Job Details: 10/10/2023

"Cc u it not filling, verified and no codes, ran test cycle and pass, ran manual test and cold valve not coming on but has power, replaced valve with TS#W11165546, ran test and opt test ok; used 1 W11165546 (VALVE) from stock"

Our Service

Our Training