We serviced a
GE DRYER
Model GTD72EBSN0WS
Near Chagrin Falls, OH 44022
Brian M
Job Details:
09/01/2022
Cc no heat Found heater open Advised to replace with thermostat and temp sensor ; ordrng 1 WE04X25198 (thermostat) and 1 WE4M398 (thermistor) and 1 WE04X26138 (dryer thermostat) and 1 WE11X21156 (heater and housing a) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Kirtland, OH 44094
Joe O
Job Details:
09/01/2022
"Cc: intermittently making iceFound temps in ff section at 49 degrees, freezer at 3 degrees. unit has good water pressure. Ice maker cycled after arrival. Did not fill completely. Manually cycled ice maker completed fill. Needs ice maker and water valve. ; ordrng 1 W11556926 (Ice maker) and 1 W11524655 (Water valve)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Seven Hills, OH 44131
Manny
Job Details:
09/01/2022
"Cc the door keeps popping open, verify and latch is damaged and wont close, replaced latch and noticed top rack slides out on its own and right side binding and not closing all the way, leveled unit and door is closed all the way and rack doesnt slide out any more. Ran diagnostics cycle no codes and unit finished without any issues or leaks, advise customer to monitor the unit since it didnt leak during diagnostics. Opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KEB5208D556
Near Cleveland, OH 44124
Brian M
Job Details:
09/01/2022
Recorded funds
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Mentor, OH 44060
Brian M
Job Details:
09/01/2022
Installed bracket Found coupler missing teeth Needs coupler ; schdld next appmnt for 9/12 MON !
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Corina B
Job Details:
09/01/2022
"Replaced the timer. Put the timer on jeans let run for awhile, timers not moving. Op test ng. Checked the moisture sensor, Has continuity. control board was not pushed all the way in.still not advancing. Called BJ checked the timer contacts, good. Checked the power at the board 120 volts. could possibly the control board. Will need a board and sensor. ; ordrng 1 W10853313 (Sensor) and 1 W10640709 (Harness) and 1 WPW10476828 (Control)"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Bedford, OH 44146
Angel
Job Details:
09/01/2022
Replaced glass assembly. Control board was not replaced employee could not find the board in the warehouse so I took off the back panel on control and verified to see if i could see anything wrong and found a connector loose. Reseated it and tested unit and turned on fine. Did not need control board. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44102
Marie V
Job Details:
09/01/2022
"Cc that the freezer has frost and that the fresh food is not cooling. Took temps -2* in freezer and 33* in fresh food section. Took pics of freezer evaporator. Full frost pattern, no over frosted. I see frost on freezer food thats cause when door is open or air leak. No air leaks on freezer or fresh food. Liner is sealed up. Defrosted ice build up on evaporator drain tube and dumped water is clear. Called whirlpool tech line spoke with Charles. Verify all possibilities of air gettin into freezer, found that drain tube is not long enough to get to the T on the drain. That causes a lot of warm air to go into freezer and clogged the drain. Ordering tube. Office will contact once they have eta on the part. ; ordrng 1 W11547140 (Drain tube)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Chesterland, OH 44026
Dan H
Job Details:
09/01/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 56 degrees, freezer section temperature at 31 degrees, both evaporator fans running now, unit needs new compressor, part is out of stock so not scheduling return appointment ; ordrng 1 W11592009 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Chardon, OH 44024
Dan H
Job Details:
09/01/2022
"Customer complaint that lid will not lock, found strike broken off, installed new strike, op test good ; used 1 W11457841 (Strike) from stock"
We serviced a
AMANA FREEZER CHEST
Model C15B
Near Williamsfield, OH 44093
Dan H
Job Details:
09/01/2022
"Customer complaint that unit is not cooling properly, temperature at 29 degrees, compressor is running, compressor amp draw is good, unit needs new thermostat , part is no longer available; ordrng 1 C3628403 (Tstat)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Andover, OH 44003
Dan H
Job Details:
09/01/2022
"Installed new wash plate, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Dan H
Job Details:
09/01/2022
"Installed new control, unit is not installed, unable to test"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Conneaut, OH 44030
Dan H
Job Details:
09/01/2022
"Customer complaint that unit is not agitating, ran diagnostics found f7e6(motor fault) and f7e5(shifter fault) error codes, found cam striped out, unable to remove cam from gearcase they are rusted together, unit needs new gearcase and cam kit, customer does not want repair ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C3EXW01
Near Cleveland, OH 44102
Marie V
Job Details:
09/01/2022
"Cc that the unit is freezing food. Damper has been replaced and thermistor on fresh food section. Took temps fresh food is at 23* temp is set to 40*. Verify damper motor open and closes good. Checked thermistor resistance 7kohms on a cup with ice, unit will need main control. ; ordrng 1 W11088499 (Control) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DISHWASHER
Model 36315165793
Near Euclid, OH 44132
Corina B
Job Details:
09/01/2022
"CC that the unit is not washing. The heat cycle was turned off. Checked the power at the heater, 120 volts turns on. Started a cycle when advancing the timer there is water leaking from the pump and motor. Will need a pump and motor. Cust does not want to repair ; ordrng 1 WD26X10013 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Bay Village, OH 44140
Gabriel P
Job Details:
09/01/2022
"Replace heater,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Avon Lake, OH 44012
Gabriel P
Job Details:
09/01/2022
"Found error code f6e2 lost communication clear error ran calibration and auto test ; ordrng 1 W11135391 (Console) and 1 W11135392 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD2450RDQ0
Near Lorain, OH 44052
Gabriel P
Job Details:
09/01/2022
"Console had a stuck key gave estimate customer will not repair ; ordrng 1 154474601 (Console), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Oberlin, OH 44074
Gabriel P
Job Details:
09/01/2022
"Motor is defective giving estimate customer will not fix; ordrng 1 W10890624 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Strongsville, OH 44136
Gabriel P
Job Details:
09/01/2022
"Frost was cause by not closing door all the way explain Customer,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Strongsville, OH 44136
Gabriel P
Job Details:
09/01/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Olmsted, OH 44070
Gabriel P
Job Details:
09/01/2022
Confirm the two right burner not sparking so test ignitor there good will need spark module ordering ; ordrng 1 WP6610341 (Spark module)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
09/01/2022
"Replace control,opt test ok if it continues to have issue customer will like to get refund it back"
We serviced a
GE DISHWASHER
Model GDT695SMJ5ES
Near Chardon, OH 44024
Joe O
Job Details:
09/01/2022
"Cc: not filling, not washingFound unit is filling, not washing. Found loose connection on control. Reseated connection. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Ashtabula, OH 44004
Dan H
Job Details:
09/01/2022
"Installed new water valve, op test good"
We serviced a
AMANA WASHER
Model NTW4600YQ1
Near Cleveland, OH 44135
Marie V
Job Details:
09/01/2022
Cc that the unit is banging with a small load or any size. Confirmed. Press down on basket it jumps back too many times. Ordering dampers. Ran a auto test everything else works good.; ordrng 1 W10780048 (Dampers)
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
09/01/2022
"Replace drain pump,opt test ok"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Garfield Heights, OH 44105
Angel
Job Details:
09/01/2022
Cc that unit will not spin after washing some blankets she had in unit. Unit is fine what the customer meant was that it was sticking on the wash and it wouldnt do anything found drain hose on floor placed the drain hose correctly and explained the issue to the customer why it was happening and started a cycle for her so she can see the difference and that it would work fine now. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Westlake, OH 44145
Angel
Job Details:
09/01/2022
"Replaced control board, ui and harness also replaced drain pump since issue happened at the end of the cycle the drain pump could be causing the issue as well. Ran a calibration and auto test. Opt test ok.; used 1 W11399437 (Drain pump) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS67EHSB2
Near Highland Heights, OH 44143
Corina B
Job Details:
09/01/2022
"CC that the u it stopped cooling. Confirmed. 76* both sides. Removed the evap cover no frost pattern. Compressor, fans are running. Will need a new evaporator and compressor. Customer does not want to repair. ; ordrng 1 5303918284 (Evaporator) and 1 5304475098 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.563764
Near Ashtabula, OH 44004
Joe O
Job Details:
08/31/2022
"Cc: not making iceCustomer stated unit stopped making ice for roughly a day. Then started making ice again, unit started over flowing from ice maker. Needs ice makerCustomer does not want to repair at this time ; ordrng 1 WPW10190961 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW57ESVW1
Near Painesville, OH 44077
Joe O
Job Details:
08/31/2022
Cc: not fillingRan test cycle. Tested all water temps. Found unit is filling and agitating. Ran spin. Op test ok ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
FRIGIDAIRE FREEZER
Model LFFH21F7HWJ
Near Painesville, OH 44077
Dan H
Job Details:
08/31/2022
"Customer complaint that unit is tripping gfci, temperature at-2 degrees, evaporator fan and compressor are running, good frost pattern on evaporator, advised customer that the manufacturers recommend not using a gfci outlet, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Avon, OH 44011
Marie V
Job Details:
08/31/2022
"Replaced control , fan with harness and installed new pan for evaporator. Set temps to recommended. Op test ok.Brought core for return"
We serviced a
WHIRLPOOL DRYER
Model LTE6234DQ0
Near Mentor, OH 44060
Dan H
Job Details:
08/31/2022
"Installed thermal cut off kit and timer, op test good"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Painesville, OH 44077
Dan H
Job Details:
08/31/2022
"Installed new valve, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Lorain, OH 44052
Angel
Job Details:
08/31/2022
Replaced heater tested unit.opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Mentor, OH 44060
Jason N
Job Details:
08/31/2022
Installed water valve. Operational test good.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Rocky River, OH 44116
Manny
Job Details:
08/31/2022
"Cc unit making a really loud noise, ran diagnostics and found code F7E1 for basket speed fault, checked shifter and good, ran test cycle and after spin part unit try to slow down and unit started making a real loud noise tilted unit back and found cam spline stripped and lots of plastic powder from cam, replaced cam with TS #W10721967, ran diagnostics and calibration, opt test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Cleveland, OH 44119
Manny
Job Details:
08/31/2022
"Cc top rack falling off, verified and adjuster are broken, replaced adjusters with pre id ones, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Garfield Heights, OH 44125
Gabriel P
Job Details:
08/31/2022
Replace drain pump opt test ok
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX535HPA
Near Garfield Heights, OH 44128
Corina B
Job Details:
08/31/2022
"Cust showed pop, sent pic. CC that the unit gets hot. Unit does have a cabinet door covering unit. Door does have an opening for airflow. Called BJ and said this is normal. Ran diag condenser fan turns on. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Berea, OH 44017
David R
Job Details:
08/31/2022
"Took pic, screw holding in agitator broke in half when trying to get agitator off. Tried WD40, different lubricants, hot water. Screw still stuck in agitator. Tried hitting agitator out and chipped it. Cannot complete repair. Would need tub/basket assembly 10 year warranty. Chipped agitator, no cost. Sending over for review ; ordrng 1 W11550891 (Agitator) and 1 W10752187 (Screw) and 1 W10811960 (Basket) and 1 W10909670 (Nut spanner) and 1 WPW10215093 (Filter) and 1 W11219115 (Outer tub)"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Chardon, OH 44024
David R
Job Details:
08/31/2022
"Cc unit making noise. Ran unit, seems like vibration noise. Replaced idler and belt. Ran unit again. Vibration still there. Looks like vent is vibrating against gas line, corrected and moved gas line tighter to wall to not cause vibration. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Orwell, OH 44076
Brian M
Job Details:
08/31/2022
Cc unit not washing proper Found error for water temp And error for clean washer Service bulletin suggested to run updatesWalked customer through updates Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WGD5620HW
Near Shaker Heights, OH 44120
Gabriel P
Job Details:
08/31/2022
"Unit was not leaking it was the sink next to it,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Joe O
Job Details:
08/31/2022
Cc: leakingFound signs of leaking through gear case. Found bearings excessively loud. Needs gear case; ordrng 1 W11449840 (Gear case)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Wickliffe, OH 44092
Dan H
Job Details:
08/31/2022
"Installed new control and thermistor, op test good, Customer threw core box away, took packed core, placed label, set by front door for pick up with me m"
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Mentor, OH 44060
Dan H
Job Details:
08/31/2022
"Customer complaint that unit is not dispensing fabric softener, found water standing in dispenser, found dispenser leaking, unit needs new dispenser assembly ; ordrng 1 W11524106 (Dispenser)"
We serviced a
KITCHENAID REFRIGERATOR
Model krsf505ess00
Near Garfield Heights, OH 44125
Marie V
Job Details:
08/31/2022
"Cc that the fresh food section is not cooling. Confirmed. Took temps 43* in fresh food and -3* in freezer. Found SP followed steps on air gaps, none. Unit will need fan and UI. Also unit is leaking from water valve. Gave estimate. Cust will call back if they want to continue. ; ordrng 1 W11509096 (Ui) and 1 WPW10238100 (Valve) and 1 W11098695 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMHB00
Near Mentor, OH 44060
Jason N
Job Details:
08/31/2022
"Installed ice maker, ran test cycled ice maker indexed and filled with water. Could not install door cam, part diameter is too big for door stop and door receiver. Parts lookup confirms the part number is correct for this cam/closer. May need parts research to figure out correct part we need for LH door. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Walton Hills, OH 44146
Marie V
Job Details:
08/31/2022
"Cc that the unit does not always start. Ran diag, no error codes. Asked cust to start unit. Cust press start unit stays in standby mode. Explain cust that this unit you have to press start to Wake up and then start to start cycle. Or you can move knob to wake up unit and then start to start cycle. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Solon, OH 44139
Corina B
Job Details:
08/31/2022
CC that there is a fault code f8e4. Confirmed. Found water in the drain pan. Emptied the drain pan. Tightened the supply line. Started a calibration. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near North Ridgeville, OH 44039
Angel
Job Details:
08/31/2022
Cc that moisture was building on the bottom part of the seal on left hand side in ff section door. I noticed freezer gasket was a little wrinkled so i steamed out the seal on freezer and ff section side added vaseline and sealed with silicone around cabinet area. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Rocky River, OH 44116
Angel
Job Details:
08/31/2022
"Cc that she just moved into home and when she used the washer it was moving all over when going into a spin. Opened washers lid and pushed on tub and it was bouncing a lot unit will need suspension gave customer estimate and she said she would rather buy a new unit. Charged service call.; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER UPRIGHT
Model MZF34X16DW04
Near Ravenna, OH 44266
Brian M
Job Details:
08/31/2022
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 3.5 oz r134a OP Test no good compressor making extreme buzzing noises Needs compressor reorder ; schdld next appmnt for 9/7 WED !
We serviced a
KITCHENAID REFRIGERATOR
Model KSSP36QFB05
Near Broadview Heights, OH 44147
David R
Job Details:
08/31/2022
"Cc unit not cooling. Unit is from 1998. 85* both sections. Found unit already had Sealed System replaced once, already has connector to comp and filter drier. While off, low and high side equalized at +55. When turned on, low read 20 in vacuum and high read +90. Called Brain, definitely sealed system leak. Holding pressures. Would order listed Sealed System parts. Also FF gasket broken. Needed as well.**2 techs, GP if can. Built is unit** 4 count ** double labor ; ordrng 1 WP2004545 (Heater) and 1 WP2003001 (Exchanger) and 1 WPW10122127 (Evap) and 1 W10309990 (Comp) and 1 2188319A (Gasket)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Parma, OH 44134
David R
Job Details:
08/31/2022
"Cc unit water is on FZ gasket. Checked and all gaskets are good, looks like water is leaking from mullion rails. Tested and got 12vDC at connection, good. Open rail. Ordering mullion rail, also to heat up gaskets and re-seal them to make sure that is working properly. ; ordrng 1 W10806457 (Rail)"
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW0
Near Beachwood, OH 44122
Marie V
Job Details:
08/31/2022
Drum came in with seals but not glued in. Will order proper glue for seals. ; ordrng 1 WP279368 (Adhesive)
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Walton Hills, OH 44146
David R
Job Details:
08/31/2022
"Cc unit lock keeps making noise and unit beeping. dU lid lock error. Will need lid lock. Customer paid SVC only. Do not order parts.; ordrng 1 WPW10619844 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Willoughby, OH 44094
Joe O
Job Details:
08/31/2022
Installed switch and bulb. Op test ok
We serviced a
KENMORE WASHER
Model 110.258424
Near Euclid, OH 44117
Manny
Job Details:
08/31/2022
"Cc that just want to make sure everything is working as it should, ran normal cycle let unit fill up and start washing, valves are working properly, motor sounds good during agitation switch to drain and spin good drainage and motor sounds good during spin, checked components underneath and everything working as designed. No issues found."
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Mentor, OH 44060
Dan H
Job Details:
08/31/2022
"Installed new motor, op test good"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDB10
Near Bedford Heights, OH 44146
Corina B
Job Details:
08/31/2022
"Replaced the cord. Compressor, fans, lights turn on. Advised cust 24 hrs for complete cooling before using. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GNE29GSKBSS
Near Painesville, OH 44077
Dan H
Job Details:
08/31/2022
"Installed new fresh food section evaporator fan, op test good"
We serviced a
JENN-AIR RANGE
Model JGW8130DDB
Near Aurora, OH 44202
Corina B
Job Details:
08/31/2022
Replaced the control and temp sensor. Heated the oven to 350* held. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44128
David R
Job Details:
08/31/2022
"Cc unit lid locked and unit will not turn on. Outlet is good. Got unit unlocked, had to force open. Found control board, no green light. Getting 120vAC coming into control. Cannot go into diagnostics. Would order and replace controls, and if needed drain pump and lid latch. ; ordrng 1 W11419171 (Control) and 1 W11394572 (Latch) and 1 W11478526 (Ui) and 1 W11396717 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cleveland, OH 44111
Angel
Job Details:
08/31/2022
"Cc that unit has dents on side of refrigerator, damage around damper the foam is broken and scuff marks on the ice maker vent cover. Took pictures called tech line spoke with Travis explained issue and stated to tell the customer to call consumers assist for further steps."
We serviced a
KITCHENAID REFRIGERATOR
Model WRT318FZDB02
Near Aurora, OH 44202
Brian M
Job Details:
08/31/2022
Cc unit over cooling Found control not turning off when temp is satisfied Recommend control and thermostat replacement ; ordrng 1 W11353813 (Control) and 1 W11438736 (Thermistor) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, OH 44139
Brian M
Job Details:
08/31/2022
Installed icemaker Reset power and ran test harvest OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Parma Heights, OH 44130
David R
Job Details:
08/31/2022
"Cc had a question about a clip that came out top rack. W10919676, must of got knocked off. Corrected. Good, Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Cleveland, OH 44121
Manny
Job Details:
08/31/2022
"Cc unit has some ice in the back of the fz and no cooling, took temps 49 in ff and 24 In fz and unit has a bit of ice on evap cover, removed cover and unit has no frost pattern, and ice ball, hooked to killawatt and unit pulling 0.72amps, unit will need seal system repair. Unit under 5 years parts and labor for seal system, customer paid for service.; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWB
Near Jefferson, OH 44047
Dan H
Job Details:
08/31/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 79 degrees, freezer section temperature at 79 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, tapped system, found in a vacuum, system has a leak, unit needs new evaporator and filter drier ; ordrng 1 WPW10143759 (Drier) and 1 5303918274 (Evaporator)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Kent, OH 44240
Corina B
Job Details:
08/31/2022
"CC that there is no water. Confirmed. Started a cycle, barely an water coming into the dishwasher. Removed the water supply line from the valve, turned water on no water coming out. Will need a plumber."
We serviced a
WHIRLPOOL STACK W/D
Model WFW560CHW3
Near Cleveland, OH 44113
Angel
Job Details:
08/31/2022
Cc that unit was tripping breaker. Tested unit with Mike from maintenance and it would not trip the breaker runs perfectly had it running for about 20mins and nothing tried different cycles and it would not trip the breaker. Not sure if it was tripping the breaker when something else would be on so i tried turning on other appliances at the same time but it was running fine and Mike said they have there own dedicated circuits can not find issue with unit. Opt test ok.
We serviced a
SAMSUNG DRYER
Model DVE45R6300W/A3
Near Rocky River, OH 44116
Angel
Job Details:
08/31/2022
Cc that he turned on unit and when he went back it stopped and now it wont turn on. Verified power and from L1 to neutral he has no power and from L1 to L2 he has 120vac will need to replace fuse on fuse box also recommended customer to replace vent with a semi rigid or rigid vent because he has a foil vent. Charged service call.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Ravenna, OH 44266
Corina B
Job Details:
08/31/2022
Replaced the heater. Started a cycle and a calibration. Opt test ok.
We serviced a
HOTPOINT WASHER
Model htwp1400f2ww
Near Conneaut, OH 44030
Dan H
Job Details:
08/31/2022
"Customer complaint that unit is not spinning properly, found bracket on motor stuck on bracket under unit causing drum to be off center, moved basket to normal position, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS0
Near Cleveland, OH 44106
Gabriel P
Job Details:
08/31/2022
"Ran diagnostic no error code,ran test pass call tech line they said cause is energy efficient it could take longer and also water temp was 116 degrees tech line wants customer to have a plumber raise it to 120 or 140 degrees the minimum 120 other than that unit working as design"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Wickliffe, OH 44092
Jason N
Job Details:
08/31/2022
"Cc unit vibrates when spinning Ran diagnostics, no codes stored. Ran auto test and calibration, all functions passed. Ran spin test, no abnormal vibration. Advised customer some vibration is expected due to the way units are designed. No issues found, unit is operating as designed."
We serviced a
KITCHENAID DISHWASHER
Model KUDL02IRBS2
Near University Heights, OH 44118
Marie V
Job Details:
08/31/2022
"Replaced bimetal. Tested unit few times. Motor works good, drains good. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW3
Near Cleveland, OH 44104
Jason N
Job Details:
08/31/2022
Cc unit needs oven door glass replaced Replaced outer oven door glass using customer supplied pre Id part. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Chagrin Falls, OH 44022
Jason N
Job Details:
08/31/2022
"Cc unit not heating Checked all thermals, found hi limit thermostat open. Replaced using customer supplied pre Id part. Ran dryer op test, good heat. Unable to locate vent outlet, customer does not know either. Advised customer have venting serviced to determine if venting caused dryer issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18GKXGW01
Near University Heights, OH 44118
Marie V
Job Details:
08/31/2022
Cc that the unit has shut off in the last week about 8 times. Temps are in range at this point. Ordering thermostat.; ordrng 1 4387562 (Thermostat)
We serviced a
KITCHENAID WINE COOLER
Model KUWL304CSS00
Near Chagrin Falls, OH 44022
Joe O
Job Details:
08/31/2022
"Cc: not coolingUnit turned off upon arrival. Turned unit on. Compressor buzzing, pulling 2.6 amps. Not cooling. Ohmed out compressor. Compressor out of range. Needs compressor and drier.Compressor shows discontinued; ordrng 1 4344775 (compressor(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lakewood, OH 44107
Marie V
Job Details:
08/31/2022
"Replaced damper with thermistor and ice door. Cust asked about ice coming out crushed instead of cubes. Removed ice bin and verify solenoid, found plastic frozen. Explain cust that mostly the warm air coming in created condensation and froze the solenoid. Corrected issue and dispensed more than half bin. All cubes. Also for temp advice 24 hours. Op test ok"
We serviced a
GE REFRIGERATOR
Model ZISS480DRISS
Near Chagrin Falls, OH 44022
Brian M
Job Details:
08/31/2022
Cc no cool Found compressor not running Found inverter not sending proper voltage Used back stock replaced inverter OP Test Ok ; used 1 WR49X10283 ( Inverter) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Chagrin Falls, OH 44023
Joe O
Job Details:
08/31/2022
Installed motor and blower wheel. Ran test cycle. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Lakewood, OH 44107
Marie V
Job Details:
08/31/2022
"Cc that the water comes out very slow and before it was quick. Confirmed. UI shows replaced filter, also removed filter and tested it. Pass good water flow. Unit will need new filter. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Chagrin Falls, OH 44022
Jason N
Job Details:
08/31/2022
"Recovered refrigerant. Installed compressor and Uv dye filter drier. Charged system with 140 psi of nitrogen. No leaks found. Pulled vacuum on system to 29 in/hg, held vacuum. Recharged system with 5.0oz. Of r134a. Low side stable at 2 psi after several minutes. Unit starting to cool. Advised customer allow 24 hrs for unit to return to desired temperatures. Op test good."
We serviced a
KENMORE REFRIGERATOR
Model 106.76232402
Near Cleveland Heights, OH 44121
Manny
Job Details:
08/31/2022
"Cc unit leaking in the Ff, found fz full of ice, removed ice and removed evap cover and drain is full of ice, cleared ice and found a piece of caulking goop and paper on top of drain removed goop and can hear and see the water draining. Called landlord to collect no answer Lm.; saved tckt"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM07
Near Cleveland, OH 44118
Manny
Job Details:
08/31/2022
"Replaced both gaskets, steamed gaskets to expand them, ff gasket came in a really small box and was really hard to straighten it out, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near Cleveland, OH 44106
Gabriel P
Job Details:
08/31/2022
Found issue with electrical customer need electrician Im getting 237 voltage from red to neutral and neutral to black zero
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Shaker Heights, OH 44122
Gabriel P
Job Details:
08/31/2022
"Found compressor overheating and the unit is on a tight box no room to circulate air so compressor start to over heat and maybe shut of also found freezer fan not working gave estimate customer will contact whirlpool for coverage,opt test ok ; ordrng 1 W11249952 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASD2522WRB01
Near University Heights, OH 44118
Gabriel P
Job Details:
08/31/2022
"Found evaporator pan clogged so I unclog it by steaming the ice,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10IXSS7
Near University Heights, OH 44118
Gabriel P
Job Details:
08/31/2022
Ran diagnostic no errors ran 4 cups test pass equal the water getting to the top rack advise customer to use rinse aid and turn hot water to sink before using dishwasher also you may need to leave job open customer may need to have a second set of eyes
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Westlake, OH 44145
Gabriel P
Job Details:
08/31/2022
Found cabinet damage took pictures before I start working with unit show customer she said she never saw that in there so I show her I having removed the unit so I didnt do told her she said the new house has a warranty still she will call then to fix replace console and show customer how to connect unit
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS07
Near Rocky River, OH 44116
Marie V
Job Details:
08/31/2022
Cc that when opening the drawer lid comes off. Confirmed. Found lid a little warped. Replaced it .op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Avon, OH 44011
Gabriel P
Job Details:
08/31/2022
"Found hub strip replace from t/s opt test ok ; used 1 W10528947 (HUB), and 1 SENIORDISCOUNT (senior discount) from stock"