We serviced a
KITCHENAID DISHWASHER
Model KUDS011JBS0
Near Highland Heights, OH 44143
Jason N
Job Details: 03/13/2023
Installed detergent dispenser. Op test good.
We serviced a
GE REFRIGERATOR
Model PSB48YGXASVY
Near Kirtland, OH 44094
Jason N
Job Details: 03/13/2023
"Installed connector inline on water tubing. Ran dispense test, good psi and no leakage through line. Op test good."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Chardon, OH 44024
Jason N
Job Details: 03/13/2023
"Cc unit vibratingCustomer has unit installed on proper pedestal. Ran spin test with load of wet clothing on high speed. Unit spun out properly, typical low rpm vibration causing unit movement. During high rpm, very little vibration, unit stable. Advised customer unit is working as designed, advised to set spin speed to high for most cycles as this will minimize low rpm vibrations. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Painesville, OH 44077
Dan H
Job Details: 03/13/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 61 degrees, freezer section temperature at 23 degrees, found evaporator frozen solid, defrost harness is broken, unit needs new defrost heater/harness, and evaporator cleared, new harness has different connections for evaporator fan, unit needs new evaporator fan motor also, part is out of stock so not scheduling return appointment ; ordrng 1 W11650660 (Heater/harness) and 1 W11559968 (Fan mtr)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Chardon, OH 44024
Jason N
Job Details: 03/13/2023
"Cc unit not making ice or dispensing waterRan dispense test, found no water will dispense, valve is working. Checked filter install, installed bypass cap. Good water dispense when cap is installed. Ordering filter head. ; ordrng 1 W11346623 (Filter head)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near South Euclid, OH 44121
Joe O
Job Details: 03/13/2023
Cc: not tumblingFound belt snapped. Installed dryer repair kit. Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Shaker Heights, OH 44120
Angel
Job Details: 03/13/2023
Replaced control box with updated part and also had to take apart freezer to steam out evaporator and install a new thermistor reinstalled all parts explained to customer to wait couple of hours for proper cooling opt test good.; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED95HEXL1
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/13/2023
CC that there is a squealing noise when it starts. Confirmed. Found the idler pulley is worn. Will need the dryer repair kit. Replaced the kit from t/s. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 03/13/2023
CC that the fabric softener does not work all the time. Confirmed. The fabric softener is in. Will need a new fabric dispenser. ; ordrng 1 W11569112 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Strongsville, OH 44149
David R
Job Details: 03/13/2023
"Replaced damper and FF thermistor. Adjusted in diagnostics Test 7 to step 2, 8 hr defrost. Advised customer whatever is frozen to remove from fridge. Make sure to follow airflow directions and to not block up vents or could cause freezing. Unit is good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 03/13/2023
Installed panel. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44120
Joe O
Job Details: 03/13/2023
Cc: not advancing in cycleFound error codes f5e2(lid lock fault). Found lid will not lock. Replaced lid lock. Ran auto test and calibration. Found hot and cold reversed. Supply valves and lines looks rusted. Advised customer of hot and cold reversed. Advised customer due to the valve potentially breaking and or leaking I cannot swap water supply lines. Found supply line on unit leaking. Advised to have supply lines replaced. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock
We serviced a
KITCHENAID RANGE
Model KSGG700EBS3
Near Avon Lake, OH 44012
Marie V
Job Details: 03/13/2023
"Cc of oven not cooking in correct temp or not gettin to correct temperature. Tested oven at 350* and 400*. Used thermal-couple the temperature reading from it was a little higher than what the oven is. Cust said that unit is calibrated to 15*. Correct. Unit is heating up good. Explain cust if doing cookies ,bread or anything that takes less than 1 hour, to allow after preheat 10 to 15 more minutes for oven to get to proper temperature all the way around, or use convection, it will help getting an even cook as well. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGGF3058RFA
Near Painesville, OH 44077
Dan H
Job Details: 03/13/2023
"Customer complaint that left front burner is not lighting and oven is not heating properly, burner cap was not sitting properly on burner head, corrected, burner lit, started bake for 350 degrees, burner lit, temperature after preheat at 352 degrees, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lorain, OH 44053
Marie V
Job Details: 03/13/2023
"Replaced cam and latch. Leveled unit. Ran diag, auto test. Pass. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Lakewood, OH 44107
Angel
Job Details: 03/13/2023
"Cc. Needs filter change. Confirmed cc, changed filter, instructed customer on how to change filter."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Fairview Park, OH 44126
Angel
Job Details: 03/13/2023
"Cc. Cracks in bottom liner. Confirmed cc, contacted tech line as instructed, spoke with Leon and I explained to him the issue and stated the same thing I explained to customer she could either leave it as is since its just a cosmetic issue or use the epoxy customer decided to use the epoxy so we epoxied the cracks for customer followed all instructions and explained to the customer to make sure not to touch it or lay anything on it for a couple of hours opt test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
Marie V
Job Details: 03/13/2023
"Cc of unit not spinning. Ran diag found error code f8e1 long fill no fill. Found cold valve not operating. Unit will need new valve. Replaced from T/s. When running auto test heard belt slipping, when tilted unit found lost of oil leaking took pics unit will need new gearcase, shifter , belt. ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 285565 (Agitator), used 1 W11210459 (VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ravenna, OH 44266
Corina B
Job Details: 03/13/2023
"CC that there is a humming noise and will not work. Confirmed. Found the drain pump stuck in flood mode. Held the start button in for 10 seconds, rebooted the control. Started a rinse and spin. Advised cust to use 1/2 to 1 tablespoon of he detergent. Opt test ok."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD52ES4MZ00
Near Kent, OH 44240
Corina B
Job Details: 03/13/2023
Replaced the blower fan. Tested oven. Fan turned on. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44149
David R
Job Details: 03/13/2023
"Cc making a noise. Replaced rollers and pulley with repair kit. Tested, good. Also tested with load in, good. Op Test Ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Grafton, OH 44044
David R
Job Details: 03/13/2023
Customer is missing tub nuts for 3rd rack. Ordering. ; ordrng 5 W11545286 (Nuts for upper third rack)s
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bedford Heights, OH 44146
Manny
Job Details: 03/13/2023
"Cc unit not washing, verified and found code F7E4 for basket re-engagement failure, tried removing wash plate to see if anything was preventing the basket from engaging, wash plate wont come off, tilted back and gearcase leaking oil, unit needs a gear case wash plate needs to be cut off.; ordrng 1 W10902814 (washplate) and 1 W11551646 (Spanner nut) and 1 W11449841 (Gearcase) and 1 W10915700 (stator) and 1 W10754448 (clutch) and 1 W10905025 (slider) and 1 W10915701 (rotor)"
We serviced a
MAYTAG WALL OVEN
Model CWG3600AAB26
Near Richmond Heights, OH 44143
Manny
Job Details: 03/13/2023
"Cc unit over temp, verified and unit is over heating, removed sensor and harness is damaged, unit needs main harness,; ordrng 1 W10196373 (harns-wire) and 1 WP74011433 (sensor- ov), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEP4
Near Shaker Heights, OH 44122
Manny
Job Details: 03/13/2023
"Replaced valve, purged valve and dispensed about 4 cups of water, advise customer to monitor the unit, opt test ok"
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Garfield Heights, OH 44128
Manny
Job Details: 03/13/2023
"Replaced parts ordered, opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Mentor, OH 44060
Dan H
Job Details: 03/13/2023
"Customer complaint that unit smells like its burning, ran test cycle, no burning smell noticed, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model RBS305PRQ00
Near Richmond Heights, OH 44143
Corina B
Job Details: 03/10/2023
"CC that the oven lock comes on. Ran error codes, F3 e2 Oven temp too high - over 575? F, checked the temp sensor 1080 ohms. Will need a new control. Part is nla. ; ordrng 1 8303885 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elyria, OH 44035
Marie V
Job Details: 03/10/2023
"Cc od u it not cooling. Confirmed. Found evaporator all the way frosted. Verify thermistor reading was in range. Tested heater on diag, coming on but not hot enough. U it will need control, panel, thermistor and harness. Office will contact once they have eta on the part; ordrng 1 W11566851 (Control) and 1 W11650660 (Heater) and 1 WPW10384183 (Thermistor) and 1 W11518204 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SARXXF02
Near Perry, OH 44081
Dan H
Job Details: 03/10/2023
"Customer complaint that drain pan is cracked, confirmed, installed new drain pan, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Olmsted Falls, OH 44138
David R
Job Details: 03/10/2023
"Cc unit not cooling. R600. Evap line by cabinet slight frost. Sealed system repair. Tested compressor, good. Short process tube, so compressor might need to be replaced as well. Ordering evap and compressor.**4 job count ; ordrng 1 W11579351 (Evap) and 1 W11504450 (Evap coupler) and 1 W11506620 (Evap coupler) and 1 W11580057 (Comp) and 1 W11504415 (Coupler) and 1 W11504430 (Coupler) and 1 W11506619 (Coupler)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44128
Jason N
Job Details: 03/10/2023
"Cc unit stopped working in mid cycle, fault code f9e1Plugged in unit, found unit in drain out mode. Canceled drain out mode. Ran diagnostics, found codes f9e1 for long drain, and f0e3 overload. Cleared codes and ran test cycle, all, functions passed. Ran rinse and spin cycle with clothing. Found when unit drained in to wash tube next to unit, tub drains so slow that the water level covers the end of the drain hose. Advised customer that wash tub would need to be cleared of blockage for unit to drain out properly in cycle."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Painesville, OH 44077
Dan H
Job Details: 03/10/2023
"Installed new control, op test no good , lid is still locked but registering as open, unit needs new lock and strike; ordrng 1 W11457841 (Strike) and 1 W11394572 (Lock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PHS69EJSS0
Near Highland Heights, OH 44143
Corina B
Job Details: 03/10/2023
CC that there is a noise. Confirmed. Found the air fan filter making the noise. Will need a new fan. Part is nla. ; ordrng 1 241526102 (Fan)
We serviced a
KITCHENAID RANGE
Model WFG535S0LZ4
Near Brook Park, OH 44142
Marie V
Job Details: 03/10/2023
Ran entitlement unit shows actual issue date 2/15/2023. Cc that one of the burners is not working. Confirmed. Found ignitor has a crack in it. Will need new. ; ordrng 1 W11453920 (Ignitor)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44119
Jason N
Job Details: 03/10/2023
"Cc unit does not fill up with water and lid doesnt lock during cycle.Ran diagnostics, no codes stored. Ran auto test cycle, all functions passed. Had customer start normal wash cycle on auto sense. Found customer was using too much detergent, a full cup. Advised customer to use only 2tbl or to line 1 on her cup. Advised customer unit will not fill tub full of water, only as much as needed via sensing. Unit filled to appropriate level and advanced to wash. Advised customer unit will not lock lid until rinse and spin portion of cycle. Unit is working as designed, Customer instruct."
We serviced a
GE RANGE
Model JGB908CEK1CC
Near Mentor, OH 44060
Dan H
Job Details: 03/10/2023
"Customer complaint that unit popped and shut off, found power cord cut and touching metal back, cannot repair, unit needs new power cord, part is out of stock so not scheduling return appointment ; ordrng 1 WB18K10022 (Power cord), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS07
Near Parma, OH 44134
David R
Job Details: 03/10/2023
"Replaced fuse, main controls, display and interface. Tested unit is working. Op Test Ok."
We serviced a
GE OTR MICROWAVE
Model JVM71955K6SS
Near Aurora, OH 44202
Corina B
Job Details: 03/10/2023
"CC that the unit is not heating. Confirmed. Used the watt meter 6 amps, when running. High side has failed. Will need a new magnetron and diode. Cust does not want to repair ; ordrng 1 WB26X32629 (Magnetron) and 1 WB27X35382 (Diode), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Burton, OH 44021
Joe O
Job Details: 03/10/2023
"Cc: beeping and flashingFound error codes f8e4(float switch open) f10e2(vent electrical problem). Ohmed out float switch from control. Reading closed. Pressed switch. Reading open. Needs control; ordrng 1 W11410065 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ01
Near Westlake, OH 44145
Manny
Job Details: 03/10/2023
"Cc unit not dispense ice, verify and hear motor but no ice, found ice in container fused together and not able to be dispensed, removed bin and removed clumps of ice, tested icemaker and good dispense some of the loose ice and good, unit is working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVEXV002
Near Cleveland, OH 44105
Manny
Job Details: 03/10/2023
"Cc unit making the noise, verified and heard the noise coming from the icemaker, replaced ice maker with TS kit #4317943 which brings the icemaker this unit uses, noticed as icemaker was filling water leaking from chute, unit needs chute.; ordrng 1 W11505385 (Water chute), used 1 4317943 (ICEMAKER) from stock"
We serviced a
JENN-AIR RANGE
Model JGS8860BDP17
Near Willoughby, OH 44094
Dan H
Job Details: 03/10/2023
"Customer complaint that oven got really hot, plugged unit in and turned on gas, bake burner lit without selecting bake, unable to cancel and turn off, unit needs new control, called whirlpool techline spoke to Bruce, customer does not want repair at this time ; ordrng 1 WP8507P229-60 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Euclid, OH 44123
Jason N
Job Details: 03/10/2023
"Cc unit lid lock light stays on or blinks.Ran diagnostics, found code f5e4 for lid not opened between cycles. Unit is not sensing lid strike properly. Replaced lid latch using misc. truck stock part. Cleared code. Ran auto test cycle, all functions passed. Op test good. ; used 1 W11513248 (Lid latch) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Cleveland, OH 44120
Marie V
Job Details: 03/10/2023
Cc that the unit is not sealing all the way. Corrected issue by steaming gasket. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Parma, OH 44134
David R
Job Details: 03/10/2023
"Cc unit getting LF error. Long Fill, found cold water valve not letting any water into unit. Also found cold/hot water have been switched since installed 4-6 years ago. Found part W11220230 Valves $111.43 on surplus. Replaced, corrected hot/cold. Ran test 51/52. Good. All components working. Good. Op Test Ok. ; used 1 W11220230 ( Valves) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/10/2023
Cc: adjusters stuckAdjusted adjusters. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/10/2023
"Cc: steam leakingCustomer stated even with power disconnected unit was spraying water. Needs water valveCustomer does not want to repair at this time; ordrng 1 W11267102 (valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Avon, OH 44011
Gabriel P
Job Details: 03/10/2023
"Roller was squeaking replace from truck stock,opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Garfield Heights, OH 44125
David R
Job Details: 03/10/2023
"Replaced UI and Latch. Ran test 51/52. Tested out all options, good. Every time I turned on and started unit, started correctly. Good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model DG482
Near Cleveland Heights, OH 44118
Manny
Job Details: 03/10/2023
"Replaced blower wheel, ran test cycle, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Brecksville, OH 44141
Corina B
Job Details: 03/10/2023
"Cust sent pop to office. CC that there is water leaking at the freezer door. Cust moved the refrigerator out. Removed kickplate, tested the water and ice maker, no leaks. Reseated the John guest fitting. Removed the backplate off, no leaks from the water valves. Advised cust to monitor the unit. Kept the kickplate off for customer to monitor. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Mantua, OH 44255
Joe O
Job Details: 03/10/2023
"Cc: loud grinding noiseRan auto test. Found when shifting to spin, unit grinding. Needs actuator and cam; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley)"
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWB0
Near Wickliffe, OH 44092
Dan H
Job Details: 03/10/2023
"Customer complaint that unit is not cleaning dishes, started normal wash cycle, unit filled, wash motor started, very low pressure, found filter clogged, cleared, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Willowick, OH 44095
Jason N
Job Details: 03/10/2023
Installed spray arm. Ran wash test for several minutes and observed. No leaks. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/10/2023
Customer has a corroded and leaking supply line(took pic). Advised customer they will have to have a plumber or replace it them selves. Replaced element. Tested. Op test ok
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HBS00
Near Painesville, OH 44077
Dan H
Job Details: 03/10/2023
"Customer complaint that unit keeps filling with water, confirmed, unit needs new pump/sensor ; ordrng 1 W11542867 (Pump/sensor)"
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Mentor, OH 44060
Jason N
Job Details: 03/10/2023
Installed dispenser. Ran manual fill tests on all valves. All functions checked good. Op test good.
We serviced a
GE REFRIGERATOR
Model GFD28GELBDS
Near Mentor, OH 44060
Jason N
Job Details: 03/10/2023
Installed UI board. Ensured all options set up properly. Tested door alarm operation. Door alarm chimes after several minutes. Op test good.
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Jefferson, OH 44047
Dan H
Job Details: 03/10/2023
"Installed new lid lock, op test no good , unit needs new control; ordrng 1 WH22X35597 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Jason N
Job Details: 03/10/2023
Installed lid. Cleared codes in diagnostics history. Ran auto test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Avon Lake, OH 44012
Angel
Job Details: 03/10/2023
"Replaced glass, ring, support and turntable motor tested unit opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED8000DW1
Near Rocky River, OH 44116
Angel
Job Details: 03/10/2023
"Cc that unit is squealing really loud. Confirmed cc started up unit and it was squealing loud will need idler pulley, Used repair kit from truck stock installed all parts tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 03/10/2023
Cc that door was locked. Confirmed cc door will not unlock or work at all replaced main board tested unit and functioned as should opt test good.
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Shaker Heights, OH 44120
Corina B
Job Details: 03/10/2023
"Replaced the control, switch, relay and interface. Tried to start a cycle with no coins, did not start. Started a cycle with coins. Started working. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS5
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/10/2023
Installed adjusters. Op test ok
We serviced a
MAYTAG DRYER
Model MGD7230HC0
Near Chagrin Falls, OH 44023
Joe O
Job Details: 03/10/2023
"Cc: drum light on during cycleCustomer stated unit intermittently will run with the drum light on. Advised customer this is normal operation. Found door switch and drum light buttons functioning, as is opening and closing the door. Op test okTook unused control for return, box was opened."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 03/10/2023
Cc that unit is locked and it will not cycle. Confirmed cc will not unlock replaced control board tested unit opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Moreland Hills, OH 44022
Joe O
Job Details: 03/10/2023
"Cc: leaking left frontCustomer stated they had another company out who stated freezer floor warped. Checking with level found unit slightly slanted forward. Floor itself has a pitch towards middle of kitchen.Drain is clear. Adjusted feet, unit slightly more leveled. Called whirlpool tech line spoke with Brandon, advised of issue. Advised I leveled unit slightly. Brandon documented call. Advised customer to monitor. Op test ok"
We serviced a
AMANA RANGE
Model AER6603SMS0
Near Solon, OH 44139
Joe O
Job Details: 03/10/2023
Replaced oven glass. Op test ok
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Newbury Township, OH 44065
Joe O
Job Details: 03/10/2023
Installed dryer repair kit. Tested. Op
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrb322dmbm01
Near Cleveland, OH 44113
Angel
Job Details: 03/10/2023
Cc that unit stopped cooling and nothing is running. Confirmed cc unit is at 64* on both sections only lights are on unit needs control board replaced. Replaced control board and programmed it as well made sure everything was running opt test good.; used 1 WPW10503278 (CNTRL-ELEC) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Shaker Heights, OH 44120
Marie V
Job Details: 03/10/2023
"Replaced bimetal, defrosted ice. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZO
Near Independence, OH 44131
David R
Job Details: 03/10/2023
Replaced upper rack adjusters. Tested. Good. Op Test Ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 03/10/2023
"Replace valve,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Strongsville, OH 44136
Gabriel P
Job Details: 03/10/2023
Replace pulley and belt opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Parma, OH 44134
David R
Job Details: 03/10/2023
"Cc some burners not lighting. Found LF and RR burners are the ones that will sometimes light and other times wont spark at all. Tried to light at least 10 times, flame only came on 2 times. Tried to clean burner heads, some screws starting to wear down. From burners to module seems like power dropping or not there. Ordering burners, harness, module and screws. ; ordrng 2 WPW10515455 (LF/RF burner head)s and 2 WPW10515454 (LR/C burner head)s and 1 WPW10515453 (RR burner head) and 6 WP3368921 (Screws)s and 1 W10836473 (Harness) and 1 W11565127 (Spark module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Strongsville, OH 44149
David R
Job Details: 03/10/2023
"Replaced reservoir, dispenser water link. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Cleveland Heights, OH 44112
Manny
Job Details: 03/10/2023
"Cc unit not cooling verified and Ff temps above 40, check defrost heater and open, unit needs defrost heater assembly ; ordrng 1 W11650662 (Heater assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Lyndhurst, OH 44124
Manny
Job Details: 03/10/2023
"Cc unit frost up again, verified and unit has ice n drain tube noticed the air channel foam deteriorating and coming off as well as the drain pan warped, call BJ he said that the foam is no replaceable and to call TL, calling TL (10:35 to) spoke to Brandon, sent him the pictures, foam is not a replaceable part. ; saved tckt"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Strongsville, OH 44136
Gabriel P
Job Details: 03/10/2023
"Replace pulley,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Grafton, OH 44044
David R
Job Details: 03/10/2023
"Replaced suspension, belt, cam and motor. Ran diagnostics, all components good. Ran a calibration, good. Ran a drain/spin cycle. Good. Advised unit since slanted floor, with need to level out unit as much as possible to make basket even, so unit wont be leaning to front, wood blocks under feet if needed to adjust height. Also advised of anti vibration pads. Once I leveled out unit as best as possible, was not hitting the sides of cabinet. Unit is good. Op Test Ok"
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Rocky River, OH 44116
Marie V
Job Details: 03/10/2023
Cc that the middle burner is not coming on. Confirmed. Found burner cap not in correct burner. Corrected issue. Op test ok
We serviced a
WHIRLPOOL COOKTOP GAS
Model WFG550S0LZ1
Near Westlake, OH 44145
Marie V
Job Details: 03/10/2023
"Cc of ignitor not coming on all the time. Confirmed, found bottom drawer needed to remove some cookies sheets . Tested again, pass, tested broil. Pass. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lorain, OH 44053
Marie V
Job Details: 03/10/2023
"Cc that the unit it has a stain in the panel,; ordrng 1 W11218057 (Panel)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Strongsville, OH 44136
Gabriel P
Job Details: 03/10/2023
"Replace pump assembly,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Amherst, OH 44001
Marie V
Job Details: 03/10/2023
"Cc that the dishes are not dry by the end of cycle and a lot of condensation. Ran diag, no error codes. Allowed tested cycle to finish, no error codes by the end , took temps over 150*, advise cust to use rinse aid and run hot water before starting unit. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Lyndhurst, OH 44124
Corina B
Job Details: 03/10/2023
Entitlement is good. CC that the washer is not filling with water. Ran diagnostics no codes. Ran a manual test for the cold and hot. Cold is on the hot shut off is not on. The shut off is broken did not try to turn on. Turned the wash temp to tap cold. Started a bulky/sheet with deep water with clothes. Filled up. Cust has the cycle on a normal cycle and auto sensing. Adv cust the washer have to meet government energy requirements. Opt test ok.
We serviced a
KENMORE WASHER
Model 110:47532602
Near Highland Heights, OH 44143
Corina B
Job Details: 03/10/2023
"CC that the unit is not draining. Confirmed. Found the drain pump full of debris. Removed the debris. Tested the drain pump is humming. Will need a new drain pump. Cust is not sure if they want to repair. ; ordrng 1 WPW10730972 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVB01
Near Willoughby, OH 44094
Corina B
Job Details: 03/10/2023
"Replaced the auger motor. Tested. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Parma, OH 44130
Manny
Job Details: 03/10/2023
"Cc unit has a lot of lint, verified and unit working as designed. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Madison, OH 44057
Dan H
Job Details: 03/10/2023
"Customer complaint that unit is leaking, found steady drip coming out of hot water supply line, tightened, no other leaks found, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Manny
Job Details: 03/09/2023
"Cc unit frosting up again, verified and some frost on the back of the unit, ran diagnostics and everything checked out, checked components and all good, set unit to force defrost and heater comes on and unit is defrosting, determined control is the issue, gave estimate to customer and wont proceed with the repair at this time.; ordrng 1 W11380560 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Avon Lake, OH 44012
Marie V
Job Details: 03/09/2023
"Replaced drain pump. Control is damage, took pics. ; ordrng 1 W11603811 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Conneaut, OH 44030
Dan H
Job Details: 03/09/2023
"Customer complaint that unit is not spinning, found evidence of flood(see pics), flood damage is not covered under warranty"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/09/2023
Installed rack. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Aurora, OH 44202
Joe O
Job Details: 03/09/2023
Installed damper. Tested. op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Rocky River, OH 44116
Angel
Job Details: 03/09/2023
Cc that unit was fine but than started leaking again but intermittently. Verified cc and found seal on top left hand corner was bent inward causing water to leak through there depending on if the door seal properly or not. So we replaced tub seal and bottom door seal ran a cycle to test it again and not water was leaking asked customer to monitor opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FFDM01
Near Strongsville, OH 44136
David R
Job Details: 03/09/2023
"Office for apartment building had POP, 6/3/22, POP does not have Model/serial on it,. R600 unit. Cc unit not cooling. No frost pattern on Evap. Followed SP #W11634348, noisy compressor. Will need a new compressor kit. ; ordrng 1 W11635510 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler) and 1 W11109499 (Drier) and 1 W11504445 (Coupler)"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Aurora, OH 44202
Joe O
Job Details: 03/09/2023
Installed element. Tested. Op test ok