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Eric M.
WHIRLPOOL RANGE WFE515S0EW0 Replaced cooktop as 1 time courtesy., Job Cmpltd,
Robert A.
GENERAL ELEC WASHER GFWR2700H0WW Complaint of unit vibrating, checked suspension, good, ran spin, checked level of unit, corrected, , ran unit with top and back off, nothing vibrating, when spun by hand, can hear bal ring making noise, talked w/em, and gs, when unit is in high spin it is quite, and no vibrations, checked ge website, no other pointers, op test ok, Job Cmpltd,
Gail V.
WHIRLPOOL DISHWASHER MDB8969SDE3 Customers complaint is that the start button isn't working. Found that a cycle could be selected but the start button is not working. Removed the control panel and found the button asm loose. Corrected the panel and reinstalled, op test good. , Job Cmpltd,
Tim G.
Maytag electric range MER8700DS1, Customers complaint is that the unit will not do anything. Checked unit and found the display blank but when a burner was turned o the display would turn on and display a F9E0 (miswored house or unit). Tech went to pull unit out but the customer installed tile blocks infront of the conteol (see pic). Advised the customer that the unit needs pulled out to verify issue and to call us when the unit can be serviced.
Brian B.
MAYTAG WASHER MVWB835DW1 CC of not enough water. Ran diag and calibration. Machine working properly. Advised customer on proper water level., Job Cmpltd,
Brian B.
KITCHENAID DISHWASHER KDFE204EBL1 Found machine full of water. Pump humming but not draining. Removed pump, pump clear, needs new drain pump. Replaced drain pump from t/s. ran test cycle and optest ok. , used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd
Brian B.
WHIRLPOOL WASHER WTW5000DW1 Replaced drain pump.. ran test cycle. Optest ok.., Job Cmpltd
Brian B.
KITCHENAID DISHWASHER KDFE104DSS2 Replaced the parts listed. Ran cycle and optest ok. , Job Cmpltd
Brian B.
MAYTAG WASHER MVWX655DW0 CC that the unit does not spin the clothes. Leveled the unit. Ran diag. F0e5 Off balance load. Ran calbration and auto test, ran rinse and spin with clothes.. machine is working as designed..advised customer on loading..optest ok. , Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRS322FDAM04 Found doors uneven.. adjusted doors and front rollers to level machine. Optest ok., Job Cmpltd
Brian B.
KITCHENAID DISHWASHER KDTE204EPA1 hat machine is not draining. Drain pump humming but not starting. Removed piece of glass from drain pump. Ran test cycle. Optest ok
Brian B.
AMANA DRYER NED4655EW1 CC that machine takes 3 times to dry clothes. Found outside vent clogged up with birds nest. Cleaned out vent. Ran test cycle. Heat and airflow normal. Optest ok., Job Cmpltd
Chad P.
WHIRLPOOL REFRIGERATOR WRS571CIDM01 Unit is making ice and dispensing it at this time. Water color checks normal. Appears light in kitchen is making it look yellowish. Help glass to the window and water color was nice and clear. Op test ok
Chad P.
KITCHENAID REFRIGERATOR KRFF507ESS01 Installed door. Op test ok. , Job Cmpltd,
Chad P.
KITCHENAID REFRIGERATOR KRFC302ESS00 Aligned doors and installed gasket. Op test ok.
Tim G.
Maytag dishwasher MDB8969SDE3, Customers complaint is that the start button isn't working. Found that a cycle could be selected but the start button is not working. Removed the control panel and found the button asm loose. Corrected the panel and reinstalled, op test good.
Chad P.
WHIRLPOOL WASHER WTW8000BW0 Installed parts listed. Op test ok.
Gail V.
GE REFRIGERATOR GFE29HSDASS Found display bd erratic. Needs replaced also buttons sticking order display , ordrng 1 WR17X13200 (display asm) and 1 WR55X11144 (pcb asm led icon ui), schdld next appmnt for 3/27 MON !,
Chad P.
KITCHENAID REFRIGERATOR KSC24C8EYY02 Defrosted evap and installed thermistor. Op test ok.
Gail V.
FRIGIDAIRE WASHER FAFW3511KR0 Replaced control. Op test good , Cllctd $288.96 CC Ref # 669522438, Job Cmpltd,
Jeff M.
JENNAIR WALL OVEN JJW9830DDP Installed new part unit op tested good ,
Jeff M.
MAYTAG WASHER MVWC415EW1 Customer was worried about the drum as it suede in the machine. Explain to the customer that the inter-drum is hanging from supporting suspension rods like a pendulum which allows the drum to swing. Unit tested good, Job Cmpltd,
Jeff M.
MAYTAG DRYER MGDC400VW0 The unit was not lighting i found the thermal fuse open this time. Installed new part unit op tested good
Arthur V.
GE REFRIGERATOR GFE29HSDASS , Found display bd erratic. Needs replaced also buttons sticking order display , ordrng 1 WR17X13200 (display asm) and 1 WR55X11144 (pcb asm led icon ui), schdld next appmnt for 3/27 MON !,
Paul H.
KITCHENAID DISHWASHER KDTE104DSS0 Replaced sump and motor assembly, ran diagnostic cycle, proceeded through with flying colors. Op test ok.
Arthur V.
FRIGIDAIRE WASHER FAFW3511KR0 Replaced control. Op test good , Cllctd $288.96 CC Ref # 669522438, Job Cmpltd,
Paul H.
WHIRLPOOL DRYER MEDE500VW1 Replaced rollers, idler pulley, and belt, ran unit, nice and quiet. Op test ok., Job Cmpltd,
Arthur V.
FRIGIDAIRE DRYER FAQE7011KR0 Replaced main control operational test good. , Cllctd $264.75 CC Ref # 669522010, Job Cmpltd,
Paul H.
GE DISHWASHER ZBD7920D00SS Replaced vent transition, vent driver, and blower, ensured a tight seal, op test oK
Eric M.
WHIRLPOOL WALL OVEN WOS51ES4ES00 Comp keys on ui not working properly and not beeping when the timer was set. Found the language was set to French, changed to English, and key tones and sound was off, set to on. Cust not pressing the keys hard enough to actually activate the key he was trying to activate. Cust started timer to verify it beeped at the end of the timer, and it did. Ran thru svc test iaw tech sheet, all passed, oven is operating just as it was designed to operate by the manufacturer. This was a cust instruct., Job Cmpltd,
Paul H.
WHIRLPOOL DISHWASHER WDT710PAYE6 Replaced drain hose, ran test cycle, cancelled, unit drained fine, op test ok
Eric M.
WHIRLPOOL DISHWASHER MDB8750AWS Comp that the counter was very hot, dishes did not clean dishes, and melted plasticware. Cust has already ordered a new dishwasher fm Snow Bros. which will be delivered and installed tomorrow. Tested across st1 - st3 heater relay on board, the heater relay is closed, causing the heater to stay on when door closed. Also, the latch/handle assy, and tabs on the user interface are broken. Needs control board, heater, handle/latch assy, console, lower wash arm, and basket replaced. Disabled pwr to control board to make safe. The console has been discontinued and is no longer available, unit non-repairable., Job Cmpltd,
Dan H.
KITCHENAID MICROWAVE KHMS2056SBL0 Installed new door, op test good , Job Cmpltd
Gail V.
WHIRLPOOL MICRO OVEN WMH32L19AS1 Comp that the time display was switching over to a 24 hr clock vice the standard 12 hr clock, but the cust unplugged, plugged back in, set the time, now the time display is working fine. Ran thru svc tests iaw tech sheet, all passed, performed factory reset, set clock and verified that it was set to standard 12 hr clock display. Unable to find anything wrong with the unit, it is operating just as the manufacturer designed it to operate., Job Cmpltd,
Dan H.
GE RANGE JGBP85AEB2AA Customer complaint that oven is not heating, started bake for 350 degrees, ignitor did not glow, ignitor is recieving 120vac, unit needs new ignitor, installed new ignitor, op test good
Dan H.
WHIRLPOOL REFRIGERATOR ED5LTAXVL01 Installed new ice maker, op test good , Job Cmpltd
Robert A.
MAYTAG WASHER MVWX655DW1 Ran diognastics no codes, ran recal, good, tested valves, good, started normal wash, iunit filled and shut off, unable to start, c/b recieving 120vac, no heartbeat, needs c/b, ordrng 1 W10916226 (CONTROL), schdld next appmnt for 3/27 MON !,
Robert A.
MAYTAG WASHER MVWB835DW1 Installed valve, ran recall, good, no water, unable to fully test, op test ok Ofr 2500001574, Job Cmpltd,
Dan H.
MAYTAG DRYER MGDX655DW1 Installed new coils, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube
Robert A.
KITCHENAID B/IN REFRIGERATOR KSSC48QVS04 Installed thermistors, cust to watch, op test ok, Job Cmpltd,
Gail V.
WHIRLPOOL DRYER WED8540FW0 Complaint that a bolt is missing for the venting and the door seal is a issue. Checked for missing bolts and found all there and also found the door seal in good condition. No power or cord for unit to test. , Job Cmpltd,
Tim G.
WHIRLPOOL REFRIGERATOR WRX735SDBM02 Customers complaint is that the user interface doesn't light up to change settings and the units dispenser is not working. Tested unit and found no response from the UI. Removed power from unit and checked all connections. All connections found good, reapplied power, op test good unit now working at full op. , Job Cmpltd,
Dan H.
MAYTAG WASHER MVWB835DW1 Customer complaint that unit shakes during use, ran diagnostics found f0e3(overload) and f0e5(off balance) error codes, ran drain and spin cycle with wet load, unit is not shaking abnormally, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ,
Tim G.
WHIRLPOOL REFRIGERATOR GB2FHDXWS07 Customers complaint is that the unit is not cooling in the fz section but ff is ok. Checked and found the compressor running abnormally loud and found a bullet valve already on the low side process tube from a prior company. Placed gagues on unit and found the low side reading at +24psi indicating a internal failure of the compressor. Unit needs compressor and a CFC tech. , ordrng 1 W10507884 (compressor), schdld next appmnt for 3/28 TUE ! [***],
Tim G.
MAYTAG WASHER MHW5100DW0 Customers complaint is that the unit is leaking from the cap of the drain pump and that the clothing will not spin out completly. Checked unit and found a F5E4 door not opened between cycles and a F5E2 door lock error. Checked the door lock function and found ok. Checked the pump area and found leaking. Uniit needs pump asm and tech also found service pointer W10913408 for wet clothing at the end of the cycle stating to replace the ACU. Checked the power supply and found the outlet to have an open ground and hot and neautral reversed. Customer to have taken care of before repair is completed. , ordrng 1 W11029844 (Acu) and 1 WPW10605427 (pump-water), schdld next appmnt for 3/27 MON 1-4,
Paul H.
WHIRLPOOL REFRIGERATOR WRF989SDAE00 Checked temps and ice maker fan operation, all good, checked ice maker errors, E5-timed ice making, this means a problem with the IM thermistor (part of IM), ordering IM, ordrng 1 WPW10764668 (icemaker)
Tim G.
Whirlpool washer WTW5000DW1, Customers compliant is that the unit doesnt always unlock at the end of the cycle. Checked unit for errors and found nothing stored. Tested the lock several times and was unable to produce failure. Tested a self test, op test good. Ran a recal cycle, op test good. Customer has unit plugged into a non grounded outlet and was advised that the unit needs to be grounded that it could cause potential failures. Unit is found to be working at normal op.
Paul H.
KITCHENAID REFRIGERATOR KRSF505ESS00 Replaced RC door and adjusted, customer did not receive new nameplate, reordering, customer will install, no return visit neccessary., ordrng 1 W10839793 (nameplate)
Paul H.
MAYTAG WASHER MVWC555DW0 Unit purchased from Aaron's, two year warranty, ran diagnostics, no errors, ran test cycle, cutout mid cycle, needs a control board, ordering, ordrng 1 W10685236 (cntrl-elec
Paul H.
MAYTAG DRYER MEDC300BW0 Replaced start switch, problem persists, called Techline, spoke with Mike, said centrifugal stuck on motor, ordering motor and blower, need replacement tool for blower, ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Paul H.
WHIRLPOOL WASHER WFW72HEDW0 Unit consistently has F3E1, model meets pointer W10803528, butserial is out of range, checked pressure hose, good no kinks, blockages, or holes, spoke with GS, ordering airtrap as well as pressure switch, ordrng 1 WPW10448876 (switch-wl) and 1 WPW10626116 (trap
Jeff M.
WHIRLPOOL RANGE WFG320M0BW Technical Service Pointer #: W10878790 Service bracket kit is required for The repair of the glass door
Jeff M.
MAYTAG WASHER MVWC425BW0 Remove the enter drum from the washer and realize the gearcase that was ordered was incorrect it is a long shaft your case I need a short shaft gear case. Re-ordering the gear case from Marcone display picture shows a short shaft gear case.
Jeff M.
WHIRLPOOL HOOD UXT4230ADS2 Selector switch for the fan the shorted out see picture needs new selector switch, ordrng 1 WPW10395126 (SWITCH )
Jeff M.
WHIRLPOOL RANGE RF367LXKQ The infinite switch has failed contacts in the front left infinite switch between the black and blue wire Are welded closed needs a new switch, ordrng 1 WP3149400 (SWITCH
Jeff M.
WHIRLPOOL MICROWAVE KMHC319ESS0 The liner of the door starting to separate. Also if you shake the door you can hear a bunch of plastic pieces rattling around on the inside. Needs new microwave door
Jeff M.
WHIRLPOOL WASHER WTW8040DW0 User interface is completely locked but it is receiving power the power button is the only button that actually works needs a new user interface and main control, ordrng 1 W10812421 (CONTROL) and 1 W10858298 (UI),
Chad P.
IKEA DISHWASHER IUD8500BX1 No stored faults in system. Found filter coveed in debris. Cust cleaned. Ran service test mode. Operations normal at this time. Found wheels on lower rack coming off. Needs all wheels on lower rack replaced. Advised to use as normal and if issues continue please tell returning tech for wheel install appt. , ordrng 4 W10195416V (WHEEL)s,
Chad P.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found upper gasket still not sealing. Tried to flip gasket and conform. Op test no good. Found when gasket was removed that bother upper and lower door is slightly deformed causing upper door to not mate with cabinet properly. Tech attempted to adjusted door several ways. No good. Unit needs door replaced
Chad P.
WHIRLPOOL MICRO OVEN WMH53520CS6 Found interlocks failing. Intermittently showing open and close door and light not working. Needs interlocks replaced. , ordrng 1 W10450407
Dan H.
WHIRLPOOL RANGE WFG231LVS0 Customer complaint that oven is not heating, started bake for 350 degrees, ignitor did not glow, ignitor is recieving 120vac, unit needs new ignitor,
Brian B.
WHIRLPOOL WASHER WTW7000DW1 that the unit sounds like an airplane. Ran a rinse and spin cycle. Found bearing noise coming from the gearcase. gearcase needs to be replaced. Office to order part., ordrng 1 W10811956 (GEARCASE
Brian B.
MAYTAG REFRIGERATOR MFI2570FEZ02 CC that the bins for the door does not fit. Found 3 gallon size bins. 2 of the bins do not fit RtH french door. Part look up is only showing the gallon bin. Called marcone, Mike, to reseach the part.marcone will call office with answer. When correct part # is found, office to order 2 bins and ship to customer.
Tim G.
Whirlpool refrigerator GB2FHDXWS07, Customers complaint is that the unit is not cooling in the fz section but ff is ok. Checked and found the compressor running abnormally loud and found a bullet valve already on the low side process tube from a prior company. Placed gagues on unit and found the low side reading at +24psi indicating a internal failure of the compressor. Unit needs compressor and a CFC tech.
Tim G.
Whirlpool dryer WED8540FW0, Complaint that a bolt is missing for the venting and the door seal is a issue. Checked for missing bolts and found all there and also found the door seal in good condition. No power or cord for unit to test. Unit ready for resale.
Tim G.
Whirlpool refrigerator WRX735SDBM02, Customers complaint is that the user interface doesn't light up to change settings and the units dispenser is not working. Tested unit and found no response from the UI. Removed power from unit and checked all connections. All connections found good, reapplied power, op test good unit now working at full op.
Eric M.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Cust showed pop and delivery receipt, delivered on 3/31/16, using that as pd. Comp that when they came back fm vacation, cust turned the water supply on, and set the bale arm on im to the down/on position, and the im did not make ice for 3 weeks, but now is making ice, and the bucket is 1/2 full of ice now (see pic). Init svc test iaw tech sheet, all tests passed, set defrost cycle to fixed 8 hr defrost. Took out of svc test. Force cycled im, im harvested the ice that was in the mold and filled. Unable to find anything wrong with the unit or the im, it appears that everything is operating just as it was designed to operate by the manufacturer., Job Cmpltd,
Tim G.
Maytag washer MHW5100DW0, Customers complaint is that the unit is leaking from the cap of the drain pump and that the clothing will not spin out completly. Checked unit and found a F5E4 door not opened between cycles and a F5E2 door lock error. Checked the door lock function and found ok. Checked the pump area and found leaking. Uniit needs pump asm and tech also found service pointer W10913408 for wet clothing at the end of the cycle stating to replace the ACU.
Arthur V.
WHIRLPOOL REFRIGERATOR WRT311FZDT00 Cust complaint of a high pitched noise when running. Cycled unit on. All sounds normal--- both fans running. And compressor is also. Noise customer complaining about is the compressor humming as it runs. Noise is normal. Advised customer who wanted it documented that she felt it was too loud----temps good. Op test good ---, Job Cmpltd,
Arthur V.
KITCHENAID DISHWASHER KDFE304DBL0 Replaced all parts listed. Op test good. Advised customer to run a clean cycle before using. , Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR GI6FDRXXQ01 Replaced ice maker. Op test good. Unit cycled and filled , Job Cmpltd,
Arthur V.
MAYTAG DRYER LDG7304AAE Replaced drum rollers and idler pulley. Op test good , used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Arthur V.
FRIGIDAIRE RANGE FGF348KCN Replaced parts listed. Op test good. Advised cust about leaving heavy amounts of grease on cooktop and that it could be a fire hazard , Job Cmpltd,
Arthur V.
WHIRLPOOL DRYER MEDB835DW3 Advised cust that start button needs to be held in until dryer starts. Tested many times. Could not duplicate issue Unit started each time. Cust tried several times to start unit started. Cust to call for service again if unit fails to start Advised cust about foil style vents and fire hazards associated with using them , Job Cmpltd
Tim G.
MAYTAG WASHER MVWC565FW0 Customers complaint is that the unit is not washing/ getting all the clothing wet. Checked unit for errors and found none stored. Educated customer on loading, detergent use, amd cycle selection. Unit found working by design. , Job Cmpltd,
Tim G.
WHIRLPOOL REFRIGERATOR WRT311FZDW00 Customers compliant is that the unit is not keeping things frozen on the door of the fz section and freezing the items in the bottom of the ff. Checked temps and found 0 degs in the ff and 34-38 in the ff. Checked and found the ff to have a lot of items in it blocking the airflow. Instructed the customer on loading and that there needs to be room on the sides and the back of the unit in order for the cold air to fall properly. Unit is working as designed. , Job Cmpltd
Tim G.
WHIRLPOOL DISHWASHER WDF520PADW5 Customers complaint is that the unit will not drain. Tested a drain cycle and found the pump not turning on. Checked all connections and found the connection at the board loose. Secured connection, op test good. Customer is using several different hose connections for the drain and the water supply. Advosed to contact a plumber to correct. , Job Cmpltd,
Eric M.
MAYTAG WASHER MVWB755DW0 Comp that occasionally, the clothes will come out still wet, does not think that it is draining or spinning. Init svc test iaw tech sheet: F0e5 (off balance load), cleared, ran auto test, all passed, calibrated. Washer appears to be operating just as it was designed to operate by the manufacturer. Cust washing mixed loads, advised her she must wash like items, i.e. pants with pants, shirts with shirts, towels with towels, etc. etc. And to use only 1 tbsp of HE detergent., Job Cmpltd,
Eric M.
WHIRLPOOL WASHER WTW7040DW0 Plugged into a gfci receptacle (see pic) which is not iaw the manufacturer's installation manual. Comp one load ran fine, 2nd load, seemed to fill with too much water, she paused to look at how much water was in the washer, so she pressed the start, and it drained out, so she tried it on a quick cycle, again, she thought it filled with too much water, she paused, looked at water level, then pressed start, it drained, the 3rd time it just shut off completely. F0e5 (off balance load), cleared. Ran auto test, all passed, calibrated, passed. Pressure hose clear and properly connected to control board. Unable to find anything wrong with the washer, it appears to be operating just as it was designed to operate by the manufacturer. Cust needs the gfci replaced with a properly polarized, non-gfci receptacle iaw the manufacturer's installation manual. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-r
Eric M.
WHIRLPOOL RANGE ELE WFC340S0EW0 Comp oven not working. Found neither the surface burners or the oven working. Found circuit breaker was shut off, turned circuit breaker on, optest good., Job Cmpltd,
Eric M.
KITCHENAID REFRIGERATOR KSRL25FRSS04 Comp never stopped running, until just prior to me walking in the door, and he said it never seems to go into defrost, but it has since he called for the appointment. Upon arrival, nothing running, after i closed the door fm getting the pic of the model and sn, heard the compressor and fans come on. Put into svc test iaw tech sheet, all tests passed, including the defrost heater. There was a bit of ice build up on the front of the evaporator, but no enough to restrict airflow to the ff compartment, and there was good airflow fm the fz to ff compartment. Unable to find anything wrong with the unit, it appears to be operating just as it was designed to operate by the manufacturer. Saddle valve attatched (see pic), advised cust of the flooding hazard associated with that type of valve and recommended he have a licensed plumber install a 1/4 inch inline valve., Cllctd $96.25 cash, Job Cmpltd,
Eric M.
KENMORE FREEZER 253.44733102 Comp every time door was opened, water would leak fm the rh side, and items were thawing out, so they turned the temp setting up to max and now everythjng is freezing. Checked ice maker, mold is corroded, force cycled ice maker, heater not coming on, removed ice maker, found mold heater open, going to need the ice maker replaced. As for any leaking, none found, drain line clear. Quoted $98 labor to replace the ice maker. Repair declined, estimate only.
Eric M.
WHIRLPOOL COOKTOP ELE KICU509XBL00 Replaced user interface and pwr module, programmed iaw tech sheet, test all 4 elements, all display segments fully operational., Job Cmpltd,ANCE
Tim G.
Maytag washer MVWC565FW0 Customers complaint is that the unit is not washing/ getting all the clothing wet. Checled unit for errors and found none stored. Educated customer on loading, detergent use, amd cycle selection. Unit found working by design.
Tim G.
Whirlpool refrigerator WRT311FZDW00 Customers compliant is that the unit is not keeping things frozen on the door of the fz section and freezing the items in the bottom of the ff. Checked temps and found 0 degs in the ff and 34-38 in the ff. Checked and found the ff to have a lot of items in it blocking the airflow. Instructed the customer on loading and that there needs to be room on the sides and the back of the unit in order for the cold air to fall properly. Unit is working as designed.
Paul H.
GE WASHER GHWN4250D1WW Item was tangled around hub, removed, ran a test cycle, op test ok.
Paul H.
JENNAIRE WALL OVEN JJW2830WP00 Replaced both upper and lower blowers, preheated both ovens to 400F, preheat successful, op test ok
Robert A.
GENERAL ELEC DISHWASHER/B-IN GDT545PGJ0WW Installed control and prograhmed ui, op test ng, control recieving 120vac, no op inspected all wiring, good, need to reorderNote the packing in the boxes were flat, parts just bounced aroundTalked w/gs, ordrng 1 WD21X21916 (CONTROL) and 1 WD21X22215 (UI), schdld next appmnt for 3/27 MON !,
Tim G.
Whirlpool dishwasher WDF520PADW5, Customers complaint is that the unit will not drain. Tested a drain cycle and found the pump not turning on. Checked all connections and found the connection at the board loose. Secured connection, op test good.
Robert A.
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Installed and cycled i/m, op test ok, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT311FZDW00 Installed c/b and harness,unit cooling, op test ok, Job Cmpltd,
Paul H.
WHIRLPOOL MICROWAVE WMH53520CS2 Door interlocks are failing, quoted repair, wanted to proceed, replaced interlocks from t/s, tested by cooking a mug of water, heated, op test ok., used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
Robert A.
KITCHENAID REFRIGERATOR KBFS22ECMS00 Found ff gaskets torn, need gaskets, ordrng 1 W10443269 (gasket-fip) and 1 W10571956 (gasket-fip), schdld next appmnt for 3/27 MON 11-3,
Robert A.
KITCHENAID REFRIGERATOR KSRV22FVWH02 Complaint, filter stuck, removed filter, cap missing, needs capCust to install, ordrng 1 WP2260518W (CAP FILTER),
Paul H.
WHIRLPOOL DRYER WGD4900XW0 Replaced thermal cutoff, ran high med and low cycles to verify operation, heat was appropriate for each setting, op test ok.
Gail V.
WHIRLPOOL WASHER WTW5000DW1 Ran diagnostics, good, ran recall cycle, good, started normal wash, working correct, op test ok, Job Cmpltd,
Paul H.
WHIRLPOOL REFRIGERATOR WRS331FDDW01 Replaced ice bin, ice door, and ice maker, cycled and filled, op test ok.,
Jeff M.
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Could not duplicate the issue the temperature in the freezer was 0° the temperature in the fridge is 37° unit tested good
Robert A.
KITCHENAID REFRIGERATOR KSRG25FKSS17 Found valve leaking, needs valve connector, ordrng 1 WPW10445062 (CONNECTOR), schdld next appmnt for 3/27 MON !,
Jeff M.
MAYTAG DRYER MEDC215EW1 The unit will not duplicate the issue. Unit test good customer of the incorrect van thing I recommended semi rigid venting
Robert A.
WHIRLPOOL WASHER WTW8000DW0 Ran diagnostics, 0-5 off bal load, 9-2 drain error, ran recall, all passed, checked connections, good, cleared pressure hose, ran rinse and spin, good, op test ok, Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR ED5HHAXVB01 I remove the ice bin and adjusted the auger metal rod reassembled the unit and it tested good. Icemaker has ice inside the icemaker the bin is almost empty. Customer uses a lot of ice. I tried explaining to him that the icemaker only make so much ice in the day
Tim G.
MAYTAG DRYER MDG5500AWW Customers complaint is that the unit doesn't always heat. Turned unit on in a timed dry cycle and found after a few cycles the coild to have failed. Quoted customer for repair, and replaced the coils. Tested unit, op test good. Customer was also advised to update the gas supply line and add a shutoff at the connection. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard., used 1 279834 (COIL. 22.45) from stock, Job Cmpltd,
Tim G.
WHIRLPOOL RANGE R62917355 Customers complaint is that the light will not turn off in the range. Checked and found this model not having a light switch and only controled by the control. Removed power from unit and let reset, op test ng unit needs control. , ordrng 1 WPW10734614 (cntrl-elec), schdld next appmnt for 3/24 FRI !, O-emld tckt [SdLink\288952a.png],
Jeff M.
Whirlpool range ACR4303MFB0 Open is not receiving any power from the outlet customer needs to get an electrician,
Tim G.
WHIRLPOOL DISHWASHER WDT710PAYM3 Customers complaint is that the unit had a burning odor followed by black smoke in the area of the control board. Checked and found the main power connector to the control burnt (possible loose connection and the unit being installed too far under the counter causing excessive moisture). Checked the unit over and found it needing the harness, main control, dispenser (due to melted rinse aid cap and broken latch) amd the door seal due to rotting. Quoted customer for parts only and customer would like to contact whirlpool first. , Job Cmpltd,
Tim G.
KITCHENAID DISHWASHER KUDK03ITBL3 Customers complaint is that the unit is not washing very well and the lower rack roller asm fell off and melted to the heater. Checked unit and found a lot of broken glass in the bottom of the unit and the roller asm melted. Tested unit in normal wash and found good pressure from the pump. Instructed customer on loading, running the water at the sink first and to only use 2tbls of detergent. Drained unit and removed glass. Checked and found the filter covered in debris due to heavy soil and detergent. Ordering new accumulator filter, and wheel asm. , ordrng 1 8193918 (accumulator assy) and 1 WPW10082868 (wheel), schdld next appmnt for 3/24 FRI !,
Tim G.
WHIRLPOOL DISHWASHER F63144817 Customers complaint is that the unit is not washing the dishes and leaving the detergent tablet undisolved. Checked unit for error and found a F6E4 open float and a F7E1 heater disabled. Let unit run through the service mode and found that the diverter not finding the correct position. Found the heater ok and the float ok. Unit needs board and sump asm. , ordrng 1 W10854221 (cntrl-elec) and 1 WPW10671942 (pump&motor), schdld next appmnt for 3/24 FRI !,
Jeff M.
Whirlpool dishwasher WDT720PADB2 , Installed new part unit op tested good , Job Cmpltd
Chad P.
whirlpool microwave WMH73521CS0 Unit displaying open and close door. Replaced interlocks. Op test ok
Chad P.
Kitchenaid microwave KOCE500ESS05 Opeations are nomal. Ran unit and advised on operations. Op test ok.
Chad P.
Whirlpool washer CHW9050AW0 They already installed the latch. Error code needed to be cleared for init to go back to working.
Chad P.
whirlpool dishwasher WDT780SAEM1 Disp installed. Op test ok. , Job Cmpltd
Jeff M.
whirlpool refrigerator ABB1924BRM The light housing is broken see pictures tabs are broken off the housing itself will not stay in ceiling, ordrng 1 WPW10277025 (LIGHT HOUSING)
Tim G.
Maytag gas dryer MDG5500AWW, Customers complaint is that the unit doesn't always heat. Turned unit on in a timed dry cycle and found after a few cycles the coild to have failed. Quoted customer for repair, and replaced the coils. Tested unit, op test good. Customer was also advised to update the gas supply line and add a shutoff at the connection. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.
Jeff M.
Whirlpool dishwasher WDF110PABB5 , Ran diagnostics cycle, sounds fine for pressure, fills and I hear strong wash action, only ran wash motor for first two intervals of diagnostic cycle, tried to start a load, issue is in the control, ordering, ordrng 1 W10906422 (CNTRL-ELEC),
Tim G.
Whirlpool Range WFC150M0EW0, Customers complaint is that the light will not turn off in the range. Checked and found this model not having a light switch and only controled by the control. Removed power from unit and let reset, op test ng unit needs control.
Jeff M.
Whirlpool dishwasher WDF110PABB5 , Ran diagnostics cycle, sounds fine for pressure, fills and I hear strong wash action, only ran wash motor for first two intervals of diagnostic cycle, tried to start a load, issue is in the control, ordering, ordrng 1 W10906422 (CNTRL-ELEC),
Alice M.
whirlpool refrigerator ABB1924BRM The light housing is broken see pictures tabs are broken off the housing itself will not stay in ceiling, ordrng 1 WPW10277025 (LIGHT HOUSING)
Jeff M.
Whirlpool range ACR4303MFB0 Actuator is not shifting the Cam between spin and agitation needs a new actuator, ordrng 1 WPW10006355 (ACTUATOR)
Jeff M.
Actuator is not shifting the Cam between spin and agitation needs a new actuator, ordrng 1 WPW10006355 (ACTUATOR)
Chad P.
maytag range MES5552BAW Arrived to find no over lay with new control. On marcone it states that it comes with the overlay but also provides a picture showing it with no overlay. Called marcone. No answer. Called right at five. Tech will have to contact in the morning for parts research
Chad P.
Found element open. Power is cycling between broil and bake element. Needs bake element replaced GE range JBS55S0M2SS
Chad P.
Found element open. Power is cycling between broil and bake element. Needs bake element replaced
Chad P.
maytag dishwasher MDB4949SDM3 Found drain hose pintched between lh hing. Hose is leaking in a couple different spots. Needs both sections of hoses replaced. , ordrng 1 8269144A (drain hose) and 1 WPW10545278 (DRAIN HOSE)
Chad P.
whirlpool dryer WGD4815EW2 Found ignitor broken. Replaced. Op test no good. Drum thumping and rear rollers wearing out. Also, fr clip is missing. Needs roller, drum and clip replaced. Tech replaced ignitor so unit will heat. , ordrng 1 349241T (support,roller) and 1 W10854425 (CLIP) and 1 W10899578 (DRUM), used 1 279311 (IGNITOR)
Tim G.
GE Refrigerator PSS26MSRCSS, Customers complaint is that the dispenser is very intermitten. Checked and found the unit working proplerly. Checked the door connection and found oxidized causing a short. Cut connector and soldered lines together, op test good.
Brian B.
maytag dryer MEDC200XW3 CC that machine overheated and was very red in back. Checked outside vent. Found a plastic screen on bottom of vent hood that was clogged with lint. Removed plastic screen, airflow is now good. Advised cust to not use plastic screen on vent hood. Heat and air flow correct. Ran cycle test and optest ok., Job Cmpltd
Brian B.
whirlpool microwave WMH31017AS4 CC that the unit is dead. Also, there was a lot of power outages when the unit quit working. The outlet is a childproof outlet. Plugged the unit back in, started working. Ran a cycle and optest ok
Brian B.
GE washer WCVH6260FWW CC that the unit smells like rubber is burning. Found the drain pump was clogged with debris. Cleaned the drain pump out. Found a gas line not capped that is under the washer. Ran cycle test and optest ok., Job Cmpltd
Brian B.
Whirlpool refrigerator WRX988SIBM03 CC that the unit is not cooling. 76* ff and 76* fz. Removed back cover. Checked for a freon leak, no leak on compresser, filter drier. Compressor running, no heat from condensor and no frost on either evap. Used a piercing valve from t/s. Found the filter drier was blocked. Removed freon and the filter drier. Replaced the filter from t/s. Pulled a 30" Vacuum for 15 min. Held vacuum for 15 min. Charged system with 5.5 oz. of freon. Optest ok. Cust will need Chris to come back to help put the unit in its spot and get his floor gaurd., used 2 TJ90BPV31 (BULLET PIERCING VALVE), and 1 WPW10143759 (DRIER) from stock,
Brian B.
whirlpool refrigerator WRS325FDAW04 CC that there is a rumbling noise. Pulled unit out. Found the cardboard bottom was wrinkled and hitting the compressor fan. Found the condenser coils vibrates against the frame of the unit. Bent the coils away from the frame. Optest ok.
Brian B.
GE washer GTWN2800D1WW Replaced shaft and tube asm. Ran a cycle and optest ok.
Brian B.
whirlpool refrigerator KFIS29PBMS00 Replaced thermister harness. Used tie wrap and foil to install thermister to suction line. Used steamer to clear ice. Optest ok
Brian B.
whirlpool range WFG505M0BS0 Replaced control. Tested oven. Optest ok., Job Cmpltd
Brian B.
amana dryer NED4655EW1 CC that there is a rattle coming from the dryer. Removed back panel and blower housing. found there was a cd in the blower housing. Found the vent was crushed. Must have building maint. Replace vent. Ran a cycle and optest ok.
Tim G.
Whirlpool dishwasher WDT710PAYM3, Customers complaint is that the unit had a burning odor followed by black smoke in the area of the control board. Checked and found the main power connector to the control burnt (possible loose connection and the unit being installed too far under the counter causing excessive moisture). Checked the unit over and found it needing the harness, main control, dispenser (due to melted rinse aid cap and broken latch) amd the door seal due to rotting. Quoted customer for parts only and customer would like to contact whirlpool first.
Arthur V.
WHIRLPOOL RANGE WEG730H0DS0 Found some burner parts not to this model. Convect bake appears to work temp was accurate Also need to adjust burners when we return , ordrng 1 W10836467 (burnr-head) and 1 W10859102 (cap-burner), schdld next appmnt for 3/24 FRI !,
Arthur V.
KITCHENAID MICRO/OVEN COMBO KOCE500EBL04 Found oven door hinges falling below 90 deg. Needs hinges. , ordrng 2 W10825778 (hinge-door)s, schdld next appmnt for 3/24 FRI !,
Arthur V.
MAYTAG DRYER MEDB835DW3 Taliked to EB. Unit needs motor. No continuity at centrifigul switch. , ordrng 1 W10806761 (motor-drve), schdld next appmnt for 3/23 THU !,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF989SDAM00 Kisha--called techline file number ---7718592555--talked to Kisha and dave ( supervisor ) 120 v to heater but line keeps freezing. Needs fill line and heater , ordrng 1 W10815476 (tube-water) and 1 WPW10554299 (heater), schdld next appmnt for 3/24 FRI !,
Arthur V.
MAYTAG WASHER MVWX655DW1 Found water valve leaking when filling. Valve is damaged and needs replaced, ordrng 1 W11085642 (WATER VALVE AND HOUSING ), schdld next appmnt for 3/24 FRI !,
Arthur V.
MAYTAG WASHER MVWC350AW1 Installed new control---op test good. , Job Cmpltd,
Arthur V.
MAYTAG DRYER MEDB835DW1 Found cust does not have 220v at outlet. Advised cust a electrician is needed --- advised cust about foil style vents and fire hazards that go with using foil or plastic venting , Job Cmpltd,
Eric M.
WHIRLPOOL DISHWASHER WDF320PADW3 Comp will not drain. Tub full of water. Removed water with shop vac, removed drain pump, found drain pump impeller broken off drain pump, needs new drain pump.chdld next appmnt for 3/24 FRI !,
Tim G.
Kitchenaid dishwasher KUDK03ITBL3, Customers complaint is that the unit is not washing very well and the lower rack roller asm fell off and melted to the heater. Checked unit and found a lot of broken glass in the bottom of the unit and the roller asm melted. Tested unit in normal wash and found good pressure from the pump. Instructed customer on loading, running the water at the sink first and to only use 2tbls of detergent. Drained unit and removed glass. Checked and found the filter covered in debris due to heavy soil and detergent. Ordering new accumulator filter, and wheel asm.
Eric M.
WHIRLPOOL RANGE WFG540H0ES0 Comp when broiling, the erc melted. Found the rh side of console is bent towards front of the range, possibly fm trying to pull range out by using the console, causing improper airflow fm vent. Needs console, erc, covers, and endcaps replaced., ordrng 1 W10198745 (COVER - CONSOLE) and 1 W10530070 (BRACKET - SUPPORT) and 1 WPW10184437 (ENDCAP (LH)) and 1 WPW10184438 (ENDCAP (RH)) and 1 WPW10349742 (ERC), schdld next appmnt for 3/23 THU !
Eric M.
GE WASHER GHWS3605F0MC op rh support spring broken, going to need the springs replaced. Also, the console that holds the user interface, has broken screw retainers. Spoke to gs, going to have to order the console and support springs., ordrng 2 WH01X10730 (SPRING)s and 1 WH42X10997 (CONSOLE), schdld next appmnt for 3/23 THU !
Eric M.
KITCHENAID ICE MACHINE KUIS15NRXS0 Replaced re circulation pump and water level sensor. Turned unit on, water entered reservoir, re circulation pump turned on, water flowing over evap plate, compressor running, evap plate getting cold, can see ice forming on the plate, optest good.
Eric M.
KITCHENAID REFRIGERATOR KSC24C8EYY02 Replaced the gemini flash board, dispenser module, and ice maker. Force cycled ice maker, filled, optest good. Also replaced water filter for cust., Job Cmpltd,
Eric M.
AMANA DRYER NED4655EW1 Comp not heating. Cust still has foil vent attatched, cust said the management co. will not change the foil vent. Found tco open, again, and heater coils sagging, indicative of poor venting. Replaced the tco, thermostat, and heater, optest good, however, the interior of dryer is getting too hot and the heater coil staying red hot, again, indictive of poor or restricted venting to outside, advised cust that she is going to need the management co. to reokace the foil vent with a rigid metal vent, and to make sure that the vent to outside is clear of obstructions. Job Cmpltd,
Eric M.
WHIRLPOOL REFRIGERATOR MFX2570AEM3 Comp ice maker quit working 2 weeks ago. Dents on rh ff door (pre-existing damage). Jumped t - h on ice maker, ice maker continues to cycle, but not activating the water valve. Replaced ice maker, force cycled ice maker, optest good.
Eric M.
WHIRLPOOL REFRIGERATOR WRT311FZDM00 Comp that the ff door handle was hitting her wall and the handle broke. Installed handle, adjusted level of unit so door will not swing open and hit wall. Op test good., Job Cmpltd,
Robert A.
FRIGIDAIRE REFRIGERATOR LGHB2867PF0 Found no ice in bin, no water in mold, bail arm up, attempted to cycle i/m, ng, needs i/m, ordrng 1 243297606 (ice maker)
Robert A.
KITCHENAID REFRIGERATOR KSCS25INSS00 Note unit is pulled out, tech did not move, Complaint, cond fan not running, fan runjing when tech arrived, Ff36, frz -2, cond clean, warm, not hot, checked fan install, good, explained that cond fan does not run all the time, only when comp is running, checked diognstics, good, cycled power to unit, unit rebooted, cond fan turned on, tapped on c/b cover, cond fan shut off, tapped again, fan on, checked and reset connections, still starting and stopping, needs c/bPart per Technical Service Pointer #: W10823379BCust to let us know,
Robert A.
GENERAL ELEC DISHWASHER GDT680SSH4SS Replaced bezel, op test ok, Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KSF26C4XYY03 Installed baffle, tested, good, steamed water tank, op test ok, used 1 SHIPPING Job Cmpltd
Tim G.
Whirlpool dishwasher WDT920SADM2 Customers complaint is that the unit is not washing the dishes and leaving the detergent tablet undisolved. Checked unit for error and found a F6E4 open float and a F7E1 heater disabled. Let unit run through the service mode and found that the diverter not finding the correct position. Found the heater ok and the float ok. Unit needs board and sump asm.
Robert A.
WHIRLPOOL MICROWAVE GMC305PDB07 Installed and tested latch, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
Robert A.
MAYTAG RANGE ELE SL-IN MEP5770AAB nstalled control, tested unit, op test ok, used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW8200YW0 Installed valve, fab disp and tub ring, ran diognastic cycle, op test ok, Job Cmpltd,
Tim G.
WHIRLPOOL WASHER WTW5000DW1 Complaint that the suspension rods have brokwn off. Checked and found the front two broken ans missing. Ordering suspension kit. , ordrng 1 W11027174 (SUSPENSION),
Tim G.
WHIRLPOOL DRYER MEDB835DW0 nstalled new harness, op test good. Also educated customer with the timed dry cycle. , Job Cmpltd,
Gail V.
WHIRLPOOL ICE MAKER GI1500XHW6 Installed new water pump and cutting grid, op test good. , Job Cmpltd,
Tim G.
AMANA WASHER NTW4755EW0 Installed new gear case, cam, and actuator. Cleared existing errors and ran a recall cycle, op test good. , Job Cmpltd,
Tim G.
GE DISHWASHER GDF570SSF0SS Complaint that the unit is not draining. Checked and found 120 vac at pump and the pump humming. Removed water with shop vac and opened pump to find plastic stopping the impeller. Removed, reinstalled unit and tested, op test good. , Job
Chris H.
KITCHENAID DISHWASHER KDFE204EWH3 Customer complaint that unit is not dispensing soap, ran diagnostics no ceodes stored, temped incoming water at 77 degrees, advised running hot water in sink before startineg unit, unable to duplicate any issue, unit is operating as designed, Job Cmpltd,
Chris H.
WHIRLPOOL REFRIGERATOR WRX988SIBM03 Evacuated system, installed parts, held 30 inch vacuum for 15 minutes, recharged with 5.50 ounces of Freon, op test good, Job Cmpltd,
Chris H.
TAPPAN DISHWASHER TDB210RFB5 Customer complaint that unit is smoking during cycle, strted unit on normal wash cycle, put glasses up right, glasses filled, motor is abnormally loud as well as drain pump, relay on control is burned, quoted customer does not want repair, Job Cmpltd,
Chris H.
WHIRLPOOL DRYER WED5800SWO Customer complaint that unit is not heating, found thermal cutoff open, replaced cut off kit from ts, op test good , used 1 279816 (CUTOFF 41.15) from stock,
Paul H.
MAYTAG DISHWASHER MDB4949SDM3 Installed inlet valve, ran diagnostic cycle, no leaks, tested fine., Job Cmpltd,
Paul H.
MAYTAG WASHER MVWC400XW4 Ran diagnostics, f7e6 motor fault, f7e5 shifter fault, cleared, ran auto test, repetitive clicking, not shifting into place, needs shifter, replaced from t/s, calibrated and ran a test cycle, op test ok., used 1 WPW10006355 (ACTUATOR) from stock,Ran diagnostics, f7e6 motor fault, f7e5 shifter fault, cleared, ran auto test, repetitive clicking, not shifting into place, needs shifter, replaced from t/s, calibrated and ran a test cycle, op test ok., used 1 WPW10006355 (ACTUATOR) from stock, Job Cmpltd,
Paul H.
WHIRLPOOL DRYER WED4815EW1 Room size adequate if door left open, ran and checked heating, heats to appropriate temperatures and cycles accordingly, customer states venting is clean, behind unit there is a rigid 90 that goes straight down into the floor, unit is functioning correctly, discussed airflow with customer, Job Cmpltd,
Paul H.
MAYTAG WASHER MVWC416FW0 Replaced gearcase, cam, belt, and belt shield, ran calibration and a test cycle, op test ok., Job Cmpltd
Jeff M.
WHIRLPOOL WASHER WTW5550XW1 Installed new part unit op tested good , Job Cmpltd
Jeff M.
WHIRLPOOL DRYER WED49STBW0 Dryer was pushed all the way against the wall. I found that there is a small opening behind the dryer where there is a vent explain to the customer just attach that went to the dryer it will be all set, Job Cmpltd
Gail V.
WHIRLPOOL DRYER WGD4616FW0 Customer is legally blind. The dryer was unplugged. I plug the unit back in test good .
Gail V.
WHIRLPOOL DISHWASHER WDT780SAEM1 Customer overfilled the rinse aid dispenser causing a lot of suds to accumulate inside the dishwasher there for leaking on the floor. Unit op tested good ,
Jeff M.
WHIRLPOOL WASHER WFW8540FW0 Unlocked door so customer could get clothes out. Lowes will pick up machine up. Job Completed
Jeff M.
WHIRLPOOL RANGE KEDS100VAL2 The left rear element is not receiving power infinite switch is receiving power needs a new infinite switch. Customer will call when she received the part to reschedule an appointment, ordering 1 W10900107 (SWITCH)
Jeff M.
WHIRLPOOL WASHER WFW95HEXR The unit has a f6e2 COMMUNICATION ERROR UI TO CCU f8e1 NO WATER DETECTED ENTERING WASHER OR PRESSURE SWITCH TRIP NOT DETECTED. I put the unit into a quick test mode it was unable to get past C01 unit does not recognize how much water is entering the unit needs new pressure sensor switch and user interface and main control. There is also a service pointer #W10393859 , ordrng 1 W10384504 (cntrl-elec) and 1 WPW10312527 (SWITCH) and 1 WPW10388438 (UI), schdld next
Jeff M.
KITCHENAID REFRIGERATOR KFCS22EVMS8 Icemaker is continuously running. And periodically jams needs a new icemaker, ordrng 1 W10889233 (ICE MAKER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Chad P.
WHIRLPOOL WASHER WTW8040DW0 Cc that unit does not always start the wash cycle. At times it will just cancel out. No stored faults. Ran calibration and reset control. Ran several different cycles. Unit did not fail to start a wash cycle. Op test ok.
Chad P.
WHIRLPOOL DISHWASHER KUDS30FXSS1 Selected normal wash. Unit ran. Drained unit out and repeated. Unable to duplicate. Cust to use as normal. Op test ok.
Gail V.
WHIRLPOOL WASHER WET4027EW1 Found shipping bolt stuck in place. Removed. Op test ok.
Chad P.
MAYTAG DISHWASHER MDB8959SBW3 Installed rails and wheels. Op test ok.
Chad P.
MAYTAG MICROWAVE MMV6190DE2 Found unit vibrating when mag runs. Pressed on the side of the unit and it got louder. Appears cabinet is pressing on unit pushing in the sides causing it to vibrate. Heating tests normal at this time. Op test ok.
Chad P.
MAYTAG WASHER MVWB835DW0 Arrived to find unit had just been run and completed wash successfully. Unit stored fault for over foaming and out of balance load. Advised on soap usage and loading. Ran calibration and service test mode. Op test ok
Brian B.
Whirlpool Washer WFW8540FW0 Unlocked door so customer could get clothes out. Lowes will pick up machine up.
Brian B.
Maytag Dishwasher MDB4949SDM2 CC that the dispenser does not open. Removed front panel ran diag tested the soap dispenser. Had a constant voltage from control at all times. Solonoid open.. Needs new control and dispenser. Office to order parts. R/s per cust req., ordrng 1 W10737607 (cntrl-elec) and 1 W10861000 (DISPENSER)
Brian B.
Whirlpool Dishwasher WDT720PADM2 Replaced the panel. optest ng. Needs a new control board. Office order part.
Brian B.
Maytag Refrigerator MSB2154DRW CC that the unit is freezing the food. Checked temps. Ff 28, fz -15. Checked fans, sealed system, and door switches all good. Will need new temp control. Will give est.
Brian B.
Whirlpool Dishwasher WDF520PADB5 Replaced parts listed. Ran cycle and optest ok
Tim G.
Maytag electric dryer MEDB835DW0 Installed new harness, op test good. Also educated customer with the timed dry cycle.
Brian B.
Whirlpool washer PAV3300AWW That the washer does not stop filling. Found the pressure hose was not connected. The water dispenser was loose. Reconnected the water dispenser and the pressure hose. Found the hot water hose has a bubble. Replacing the hoses from t/s. Ran test cycle and optest ok.
Brian B.
Whirlpool Washer WTW5000DW1 Replaced gearcase and hub. Ran calibration and auto test . Optest ok., Job Cmpltd,
Arthur V.
Crosley Washer VAW3584GW0 Cust had drain hose pushed too far into drain causing a long fill no fill error -- cutt off portion of drain hose so it fixes the problem ran unit and cleared error code unit op test good
Arthur V.
Maytag Washer MVWC565FW0 Ran diagnostics no errors. Ran auto test passed--- all functions working as designed. Cust not happy when washing on auto sensing saying her clothes are not getting clean advised to call customer care
Arthur V.
GE Refrigerator DFE29JSDASS Replaced fan motor for frezzer evap. Op test good.
Arthur V.
Jennair Wall oven JMW2430DS00 Only control panel needs replaced. Fault code is for touch pad and appliance manager bd only does what touch pad tells it to do --- input for unit to come in by itself would have to come from stuck or shorted key on touch pad. Took appliance manager bd to return ,