We serviced a
KITCHENAID MICROWAVE
Model KMHC319ESS2
Near Olmsted Falls, OH 44138
Angel
Job Details: 12/01/2021
"Cc that unit would not start unit would indicate to close door. Verified and unit was working fine for a while and than started having the issue went to unplug it and found outlet and cord burnt. Will need interlocks replaced and power cord. Also explained to customer that they will have to replace the outlet before we come back out because if not issue would happen again. Ordering parts. ; ordrng 1 W10708076 (Power cord) and 1 W10211974 (Switch) and 1 W10269458 (Micro switch) and 1 W10727360 (Micro switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Ashtabula, OH 44004
Dan H
Job Details: 12/01/2021
"Customer complaint that unit does not fill up with water and makes banging noise, ran diagnostics no error codes found, started normal wash cycle, unit filled up to normal water level, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL STACK W/D
Model WGT4027HW1
Near North Olmsted, OH 44070
Marie V
Job Details: 12/01/2021
Replaced lid lock. Ran calibration and auto test. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW0
Near Willoughby Hills, OH 44094
Corina B
Job Details: 12/01/2021
CC that the unit would not work correctly. Had a control from a previous repair that was never used. Replaced the control. Ran a calibration. Opt test ok ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Cleveland, OH 44128
David R
Job Details: 12/01/2021
"Cc unit lost cool at one point, customer said door was left open by mistake, led light top FF not working. Test temps. 38* FF and 0 in FZ. Reminded customer to make sure doors are closed properly. Had an LED module W11520324 on truck. Replaced, good. All working correctly. Op test ok. ; used 1 W11520324 (Module) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Shaker Heights, OH 44120
David R
Job Details: 12/01/2021
"Replaced actuator and lid lock. Also found hot water not turning on correctly, was only releasing a little water. Turn shut off valve to a correct position to let out maximum hot water. Let customer know. Good. Op test ok."
We serviced a
KENMORE WASHER
Model 11029522801
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/01/2021
"CC that the unit is leaking. Confirmed. Found the valve leaking. Will need a new valve. ; ordrng 1 WPW10144820 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AR65JS2
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/01/2021
"CC that the unit is leaking. Confirmed. Found the drain hose is clogged with rust. Steamed out the drain hole. Clear now. Advised cust if it keeps happening will need to replace the drain hose. ; ordrng 1 5304512272 (Drain tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model Wfw9400ve01
Near Westlake, OH 44145
Marie V
Job Details: 12/01/2021
"Cc that the unit is loud when spinning. Started drain and spin cycle noise comes from bearings. Stopped cycle and spin basket by hand and found that bearings are shocked . Unit will need new basket. Cust will not fix; ordrng 1 W10772618 (Tub rear) and 1 W10772607 (Tub front), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Eastlake, OH 44095
Joe O
Job Details: 12/01/2021
"Cc: not cooling, cooling off errorFound cooling shut off to unit. Turned cooling on. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok"
We serviced a
KENMORE WASHER
Model 110.2890279
Near Newbury Township, OH 44065
Joe O
Job Details: 12/01/2021
"Cc: not spinning clothes outRan drain and spin. Found unit is spinning and draining. Spoke with bi, he stated it will need basket drive, drive coupler, gear case if its leaking(gear case starting to leak), and drive block. Customer does not want to repair at this time ; ordrng 1 W10820043 (brake & drive tube) and 1 285753A (coupling,motor) and 1 Wp398140 (Drive block) and 1 3360629 (gear case), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near North Randall, OH 44128
Corina B
Job Details: 12/01/2021
"CC that the un does not spin. Ran diag F7E5 SHIFTER FAULT. Found lock not locking. Ohms out lock, open. Replaced the locked. Opt test ng. Will need a new control. ; ordrng 1 W11162436 (Control), used 1 W11307244 (DOOR LOCK), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Bay Village, OH 44140
Marie V
Job Details: 12/01/2021
Cc that the front glass shattered. Replaced glass. Cleaned all little pieces of glass from unit. Advice cust to still do another clean up after I leave just to make sure no more glasses are in unit.
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Independence, OH 44131
Corina B
Job Details: 12/01/2021
"CC that the unit is off balance. Ran diag no codes. Ran a manual spin found the belt slipping. Checked underneath found oil leaking from the gear case. Will need a new gearcase, belt and cam. ; ordrng 1 WPW10006384 (Belt) and 1 W11454734 (Gear case) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Solon, OH 44139
Brian M
Job Details: 12/01/2021
Installed drip pan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM1
Near Solon, OH 44139
Corina B
Job Details: 12/01/2021
"CC that the unit is leaking when its washing. Confirmed. Found the vent leaking. Will need a new vent and gasket. ; ordrng 1 WPW10428211 (Vent) and 1 W11112070 (Deflector) and 1 WP8269259 (Gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Aurora, OH 44202
Corina B
Job Details: 12/01/2021
"Replaced the burner head. Opt test ng. Found a white piece of dirt inside the orfice. Used the meter lead to clear dirt. Tested several times, good. Opt test ok if happens again will need the orfice W11028738."
We serviced a
MAYTAG DISHWASHER
Model MDB7759AWS3
Near Lakewood, OH 44107
Marie V
Job Details: 12/01/2021
Cc that the unit does not work. Confirmed. Found fuse on control board open. Replaced bi-metal fuse from Surplus. Tested unit. Op test ok; ordrng 1 W10258275 (Fuse)
We serviced a
MAYTAG WASHER
Model MVWC555DW1
Near Euclid, OH 44123
Jason N
Job Details: 12/01/2021
"Cc unit making grinding noise when washingRan auto cycle, found washplate grinding in agitation mode, washplate is stripped. Unit needs washplate. ; ordrng 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FVAXVB02
Near North Olmsted, OH 44070
Angel
Job Details: 12/01/2021
"Cc that unit is freezing the food and ice maker stopped working. Took temperatures and the top shelfs are at 40* and in the bottom at 30* found that the damper is not closing will need the damper and ice maker i got it to cycle but does not sound to good will need ice maker replaced because issue could occur again. Gave estimate to customer and said he would call his home warranty to see if he can get it covered. Collected service call only. Opt test ok.; ordrng 1 WPW10190981 (Icemaker) and 1 WPW10127427 (Damper control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Strongsville, OH 44136
Marie V
Job Details: 12/01/2021
"Cc that the unit is not working. Put power cord on unit and plugged in to power. Unit started a normal cycle. Canceled drain pump started going. Started new cycle, water valve working, motor is working, all buttons on Ui are operating. Unit is working as designed. Op test ok"
We serviced a
KENMORE WASHER
Model 110.169725
Near North Royalton, OH 44133
Marie V
Job Details: 12/01/2021
"Cust has one part, still waiting on water valve. 2 job count.; saved tckt"
We serviced a
KITCHENAID RANGE
Model KODE500EBL05
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/01/2021
Replaced the ui. Opt test ng. When going into diag light turns off. Turns on when pressing the light. Will need a new control. ; ordrng 1 W11179310 (Control)
We serviced a
MAYTAG WASHER
Model MHWE251YL00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/01/2021
"Cc unit not spinning Found unit to have loud bearings Also motor not receiving power from control Recommend to replace control and motor and tub and basket; ordrng 1 WPW10315848 (motor-drve) and 1 WPW10459454 (cntrl-elec) and 1 W11239040 (tub-outer) and 1 WPW10205253 (basket) and 1 W10313497 (tub-outer), used 3 1OVRSZ (oversized shipping) from stock"
We serviced a
GE REFRIGERATOR
Model CFE28tshfss
Near Willoughby, OH 44094
Brian M
Job Details: 12/01/2021
Customer canceled at door she already had different company come look at it
We serviced a
GE DISHWASHER
Model PDW7300J01CC
Near Painesville, OH 44077
Brian M
Job Details: 12/01/2021
Cc unit will not drain Found drain pump running but nothing pushing through hose Drain hose is attached to black hose then ran around cabinets Advised on hose replacement
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Brecksville, OH 44141
Marie V
Job Details: 12/01/2021
"Replaced door, tested water it leak, had to use a new fitting from T/S. Replaced it. Tested water. No leaks. Ran diag for ice maker. Started working. Op test ok.; used 1 Spfru514 (1/4 to 5/16 connector) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFBD2412SF0A
Near Willowick, OH 44095
Jason N
Job Details: 12/01/2021
"Cc unit making loud screeching noise when runningRan wash test, unit filled and started washing. Pump or motor making a loud screeching noise. Checked under unit, found evidence of water leaking from pump/motor seal and also grease from motor. Unit needs motor/pump assembly. Customer not repairing. Estimate only. ; ordrng 1 154844301 (Pump/motor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ashtabula, OH 44004
Dan H
Job Details: 12/01/2021
"Part recieved is only facia, need electronic control behind facia, ordering user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11481116 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model LE5750XMW1
Near North Olmsted, OH 44070
Angel
Job Details: 12/01/2021
Cc that unit is not tumbling. Confirmed found that belt was broken and pulley cracked as well. Will need pulley and belt replaced. Replaced with dryer kit tested unit. Opt test ok.; used 1 4392065 (Repair kit) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Brooklyn, OH 44144
Angel
Job Details: 12/01/2021
"Cc that unit is leaking. Verified the unit checked seals, the outer tub to see if it was any cracks checked all connections and components for any cracked or water stains anywhere and could not find any problems or any evidence of water damage or stains anywhere could of been that the inlet valve hose was not on properly. Opt test ok."
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Huntsburg, OH 44046
Corina B
Job Details: 12/01/2021
Replaced the lock. Ran a quick cycle. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/01/2021
"Replace control,and pump,when trying to started on auto test it throw and f1e1 acu failure and f8e2 inlet failure and f8e4 float switch open but before it will fill and drain only it wouldnt wash now is not doing any of does things call senior tech bj he advise to order control ,inlet and float switch ; ordrng 1 W11434044 (Inlet) and 1 W11545764 (Float switch) and 1 W11462459 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near South Euclid, OH 44121
Manny
Job Details: 12/01/2021
"Cc unit is dead, verified unit has no power check outlet and have 122v check power cord harness unit and missing voltage, checked for continuity on power cord ground and N have good continuity L missing continuity. Notice a little burn mark on lower harness try splicing but still not power. Unit will need lower harness, main board and UI; ordrng 1 W11203289 (UI) and 1 W11218404 (Harness) and 1 W11203924 (Control board)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF4A
Near Cleveland Heights, OH 44121
Manny
Job Details: 12/01/2021
"Cc unit not draining. Removed pump to check for any obstruction or debris pump is clear, Unit is draining but the drain hook up under the sink is not for dishwasher and causes the unit to siphon water back in, recommended customer to replace drain hook up. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBB00
Near Euclid, OH 44117
Manny
Job Details: 12/01/2021
"Cc unit no making ice sound like ice maker is working, put ice maker in a force harvest unit is making a clicking noise and wont advance, replaced ice maker using T/S10884390, set to harvest opt test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Chagrin Falls, OH 44023
Joe O
Job Details: 12/01/2021
"Cc: customer installed gasket, gasket not sitting correctlyCustomer only received 1 gasket and a cooktop electric element. Customer installed the gasket. And needs mullion railCustomer to Install mullion; ordrng 1 W11177238 (rail-mulln)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Kirtland, OH 44094
Joe O
Job Details: 12/01/2021
"Cc: not finishing cycleFound error codes f9e1(not draining). Found unit had a slow drain. Installed drain pump. Unit still has slow drain. Found drain hose installed incorrect when unit installed, and caused line to kink. Adjusted drain hose. Tested. Op test ok"
We serviced a
MAYTAG DRYER
Model HYE3657AYW
Near Richmond Heights, OH 44143
Manny
Job Details: 12/01/2021
"Replaced motor, ran normal cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Lyndhurst, OH 44124
Manny
Job Details: 12/01/2021
"Cc dispenser gets jammed up, found broken piece of plastic stuck in ice maker auger, and bail arm would not stay in the off position. Replaced Ice maker, ran harvest test from T to H opt test ok."
We serviced a
WHIRLPOOL DRYER
Model LDR3822PQ3
Near Bedford Heights, OH 44146
David R
Job Details: 12/01/2021
"Replaced belt and roller. Cleared out all lint inside. Lint trap customer will put on, also missing start button and cycle select knob. Customer able to put on as well. No need to return. ; ordrng 1 WP8544955 (Selector switch) and 1 WP8544955 (Start button) and 1 WP8544939 (Start button)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mentor, OH 44060
Joe O
Job Details: 12/01/2021
"Recovered refrigerant, installed compressor, evaporator, and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.27oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 Tjaf1200 (Process), and 1 W10896689 (Coupler) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CE6
Near Independence, OH 44131
David R
Job Details: 12/01/2021
"Cc unit door switches, inside lights flickering. Found door switches getting power but intermittently not working. Replaced switches off t/s. Tested. Unit is good and heating. Op test ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
KENMORE DRYER
Model 110.61202011
Near Cleveland, OH 44124
Manny
Job Details: 12/01/2021
"Replaced timer opt test ok. Took motor for return or surplus parts.
We serviced a
FRIGIDAIRE DRYER
Model FAQE7001LW0
Near Madison, OH 44057
Joe O
Job Details: 12/01/2021
Installed element. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL RANGE
Model RF368LXPS0
Near Perry, OH 44081
Jason N
Job Details: 12/01/2021
"Installed latch motor. Ran clean test, motor indexed and locked, no faults. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Brecksville, OH 44141
David R
Job Details: 12/01/2021
"Replaced left door, made sure all water is working and ice motor moving. Good. Give 24 hours for fun bin. Op test ok."
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Ashtabula, OH 44004
Dan H
Job Details: 12/01/2021
"Customer complaint that unit makes loud noise and shuts off after a minute, confirmed, found dead spots in timer, unit needs new timer and motor; ordrng 1 W10857611 (Timer) and 1 279827 (Motor)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18S6AW3
Near Avon Lake, OH 44012
Angel
Job Details: 12/01/2021
Cc that unit started having the same issue. Verified and it was not as bad as last time but had a small gab verified and the door seemed like it was sagging a little so i loosened the hinges and added a washer to the bottom of ff section door retightened everything and steamed out the gasket again and door was sitting higher and sealing much better. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY2
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/01/2021
Cc that unit was leaking underneath. Verified and found that the main line is corroded and causing the leak will need to be replaced with a copper or stainless steel braded line. Unit is working as designed. Opt test ok.
We serviced a
FRIGIDAIRE FREEZER
Model FFFU14F2QWJ
Near Cleveland, OH 44120
Manny
Job Details: 12/01/2021
"Cc unit was leaking its not anymore, didnt find any issues with the unit, unit is working as designed, I told customer that no issues where found and she ask if is best for her to get a new freezer because she is against repairs, she told me that she scheduled the appointment just to see if we find anything wrong with the unit so she can purchase a new one."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/01/2021
"Cc that the door is damaged. Confirmed. Replaced left hand side door, tested water, ice maker and auger motor. All pass. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Jason N
Job Details: 12/01/2021
"Installed heater assembly, drain pump and vent. Ran diagnostics, cleared codes. Ran test cycle. Unit will not completely drain at end of cycle. Tried multiple times, op test no good. Called wp techline, Curt, ran several tests on drain and wash motor and power draws. Based on results, replace OWI sensor for improper water levels. ; ordrng 1 W11410464 (Optical OWI)"
We serviced a
KENMORE REFRIGERATOR
Model 10654619300
Near Painesville, OH 44077
Jason N
Job Details: 12/01/2021
"Cc unit not cooling. Plugged in unit, compressor started but doesnt sound normal. No heat on discharge after several minutes. Tapped system, low side reading 42psi, compressor not pumping. Unit needs compressor. ; ordrng 1 W10309994 (Compressor)"
We serviced a
KITCHENAID RANGE
Model KGSS907SWH03
Near Kirtland, OH 44094
Jason N
Job Details: 12/01/2021
"Installed oven temp probe. Ran bake cycle at 350 degrees. Let cycle. Reading 315 degrees average. Calibrated temperature +30 degrees. Reran bake cycle at 350 degrees. Average temperature after several cycle was 345 degrees, with in tolerance. Op test good. Customer does not have his checkbook to pay remaining balance, wife is in hospital. Advised him to call office to discuss payment options. ; saved tckt"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HS08
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 12/01/2021
Replace panel opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM00
Near Cleveland, OH 44135
Gabriel P
Job Details: 12/01/2021
"Found a leak on evaporator explain customer whats going on gave estimate they will not repair opt test ok ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWQ2
Near North Olmsted, OH 44070
Marie V
Job Details: 12/01/2021
"Cc that the unit stopped working and draining. Confirmed, unit is getting 120V. Verify lock, pass. Cancel unit. Drain pump only gets 1V. Unit will need main control and Ui.; ordrng 1 W11202746 (Control board) and 1 W10811150 (Control panel)"
We serviced a
GENERAL ELEC REFRIGERATOR
Model GFE29HMEIES
Near Geneva, OH 44041
Dan H
Job Details: 12/01/2021
"Customer complaint that unit is not cooling properly fresh food section temperature at 44 degrees, freezer section temperature at 0 degrees, fresh food evaporator fan is not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X35205 (Ff ev fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Willoughby, OH 44094
Corina B
Job Details: 12/01/2021
"CC that the ice keeps falling out. Called t/l Andy filled the cup half full and 3/4 full dispenser stopped. Had cust dispense ice filled cup full, ice keeps dropping and there is no room in the cup. Advised cust to fill cup 3/4 full. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near North Ridgeville, OH 44039
Angel
Job Details: 12/01/2021
Cc that unit is having slow ice production or no ice production. Ice maker was replaced last visit but still having problems with making ice checked temperatures and freezer was at 5* and ff section at 36* ran diagnostics and found error code E5 timed ice making. Unit will need ui and main control board replaced. Ordering parts office to reschedule main control out of stock.; ordrng 1 W11330971 (Ui) and 1 WPW10675033 (Control)
We serviced a
SAMSUNG DRYER
Model DV42H5200GPA3
Near Painesville, OH 44077
Brian M
Job Details: 12/01/2021
"Cc unit not starting Found motor humming not spinning Was able to reach in and rotate drum while motor is running , motor ran but but very slow and found rollers to be loud Advised on motor and roller replacement ; ordrng 1 DC93-00101N (Motor) and 4 DC97-16782A (Rollers)s and 1 6602-001655 (Belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Garrettsville, OH 44231
Brian M
Job Details: 12/01/2021
Cc unit wont drain Found connections broken off due to short wiring Fixed connections OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Ravenna, OH 44266
Brian M
Job Details: 12/01/2021
"Cc of gas smell when baking Called whirlpool Stated 800 ppm co air free unventilated , is normal operations Fire Department was out at time of appointment They found nothing on leak detector or CO test took pic of CO test monitor Unit is operating properly"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/01/2021
"Cc unit light squealing noiseConfirmed squeak noise when unit first started. Pulled unit apart, found belt idler pulley seized. Replaced using truck stock part. Ran op test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG DRYER
Model MDE8400AYW
Near Moreland Hills, OH 44022
Jason N
Job Details: 12/01/2021
"Cc unit making a squealing noise Ran dryer op test, found drum support roller in rear right side worn. Unit needs support roller. Belt looks dry and brittle, recommend replacement as well. ; ordrng 1 12001541 (Roller) and 1 WP33002535 (Belt)"
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Cleveland, OH 44109
Gabriel P
Job Details: 12/01/2021
Found coins underneath agitator causing noise clear out ran a load and a spin cycle no noise out of ordinary opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS00
Near Strongsville, OH 44149
David R
Job Details: 12/01/2021
"Cc unit is not cooling correctly. Found evap that was replaced back in April, line leaking and pin hole in middle. More problems as well that are not related to cooling. Customer right FF door is cracked at top of unit, door is not able to sit correctly and causing a long gap space causing cold air to get out. Water hammering when getting water from dispenser. Will need new door, water filter housing and valve. Giving estimate for what is needed. Sealed system. Customer paid SVC, sending over for review before moving on. Would take a while to repair everything ; ordrng 1 LW10757191 (Door) and 1 W10839793 (Emblem) and 1 WPW10394053 (Housing) and 1 WPW10238100 (Valve) and 1 WPW10643261 (Evap) and 2 WPW10143759 (Drier)s"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near North Royalton, OH 44133
David R
Job Details: 12/01/2021
"Cc unit getting F3E2 error. Followed tech sheet. Will not let me go into diagnostics without error popping up. Pressure hose checks good, per tech sheet order and replace control. Would replaced pressure hose as well. Customer paid SVC only, do not order parts. ; ordrng 1 W11419171 (Control) and 1 WP353244 (Pressure hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44109
Gabriel P
Job Details: 12/01/2021
"Replace parts,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Pepper Pike, OH 44124
Jason N
Job Details: 12/01/2021
"Cc unit has mold on gasket and in dispenser Quoted customer for replacement of dispenser, bellow gasket was fairly clean, no need to replace at this time. Customer not repairing at this time, will think about it. ; ordrng 1 W10862190 (Dispenser)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMLS311HSS09
Near Cleveland, OH 44113
Gabriel P
Job Details: 12/01/2021
"Replace cord,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Painesville, OH 44077
Dan H
Job Details: 12/01/2021
"Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started, found element shorted to cabinet, unit needs new thermal fuse and element, installed new thermal fuse and element, op test good. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS4
Near Cleveland Heights, OH 44118
Manny
Job Details: 12/01/2021
Cc unit is working but just want a safety check because when they moved in the gas wasnt hooked to the range. Ran bake at 350 on both oven opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Kent, OH 44240
Brian M
Job Details: 12/01/2021
Installed belt OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Kent, OH 44240
Brian M
Job Details: 12/01/2021
Customer concerned that door seems hard to open No issue found with functioning of door OP Test Ok
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC54EC0HS03
Near Avon, OH 44011
Angel
Job Details: 12/01/2021
"Cc that unit is not heating. Tested unit and is mot heating Unit has an error code of F1E6 unit will need acu, inverter and magnetron replaced. Gave customer estimate and said he was going to check with drees to see if they have any warranty on the unit customer paid service call and said he will call back to see how there going to go about the fix. Opt test ok.; ordrng 1 W11346197 (Magnetron) and 1 W11325604 (Inverter) and 1 W11325603 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDF620HMJ5ES
Near Westlake, OH 44145
Marie V
Job Details: 11/30/2021
"Cc that the unit was leaking so much that it got to her basement. Started unit it start leaking right away. Found the diverter is cracked. Unit will need new diverter. ; ordrng 1 WD19X25278 (Diverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland, OH 44135
Manny
Job Details: 11/30/2021
"Replaced main control and UI set unit In diagnostics ran heater activation test, all operational, advise customer to allow unit 24 hours for temp to equalize"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Lorain, OH 44053
Angel
Job Details: 11/30/2021
Cc that unit started making the sound again. Confirmed started making the sound removed all front panel parts and verified found that the shaft on the motor is a little wobbly and in front of the where the pulley rides on is cracked on the outer part. To fix issue they will need the motor replaced. Gave customer estimate and they said they will leave like that for now. Opt test ok.; ordrng 1 W11086656 (Motor)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model KRMF706ESS01
Near Parma Heights, OH 44130
Manny
Job Details: 11/30/2021
Replaced evap harness opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYH02
Near Painesville, OH 44077
Dan H
Job Details: 11/30/2021
"Customer complaint of ice build up on freezer section wall, confirmed, found unit not defrosting again, heater is working, unit needs new control; ordrng 1 W11035836 (Cntrl)"
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Huntsburg, OH 44046
Brian M
Job Details: 11/30/2021
Cc of smell but cant remember exactly what it was Customer stated that he hasnt smelt it since the first time Ran dryer let heat up could not duplicate a smell Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/30/2021
Found no error start unit and started customer show me a video starting unit and confirm it it did end cycle but is not doing it in front of me ordering control ; ordrng 1 W11543997 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Oakwood Village, OH 44146
Brian M
Job Details: 11/30/2021
Cc of no drain Found plastic in pump Replaced pump OP Test Ok
We serviced a
GE DRYER
Model GTD81ESPJ0MC
Near Cleveland, OH 44128
Manny
Job Details: 11/30/2021
"Could not remove blower wheel nut from motor ordering new motor,; ordrng 1 WE17M67 (Drive motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
N/A N/A
Model KUDC10FXSS3
Near Brecksville, OH 44141
Manny
Job Details: 11/30/2021
"Cc unit is leaking, verified and found insulation touching the door seal causing the insulation to get wet and drip on the floor reset insulation op test ok."
We serviced a
KENMORE DRYER
Model 110.61402311
Near Solon, OH 44139
Manny
Job Details: 11/30/2021
"Replaced rollers, pulley and belt with parts provided by customer, opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Solon, OH 44139
Brian M
Job Details: 11/30/2021
"Cc of no ice and gasket ripped and deli drawer cover broken Found icemaker frozen up due to air flow Found gasket ripped abs cover broken needs replaced ; ordrng 1 W10830055 (gasket-fip), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GS0
Near Beachwood, OH 44122
Manny
Job Details: 11/30/2021
"Cc unit not draining and soap doesnt dissolve, unit was full of water try a manual drain, pump just hums, remove pump to check for debris stuck in blade, found piece of melted plastic in the pump impeller, removed plastic and unit is draining, ran diagnostics and noticed spray arms were clogged up, cleared up the spray arms good water pressure. Opt test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Middleburg Heights, OH 44130
David R
Job Details: 11/30/2021
"Replaced actuator, cleared error codes. Ran a diagnostics and calibration, ran a rinse/spin cycle. All components working, cycles moving through correctly, good, op test ok.; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model CSP2970HQ1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/30/2021
Moister got to the control and damage it ordering parts needed ; ordrng 1 W11398779 (Control)
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Painesville, OH 44077
Dan H
Job Details: 11/30/2021
"Customer complaint that oven would not shut off and oven did not heat, started bake for 350 degrees, burner lit, oven heated, ran diagnostics found f6e0(user interface lost communication ) error code, unit needs new user interface , customer does not want repair at this time ; ordrng 1 W11339757 (User interface), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1200XTLT1
Near Parma, OH 44134
Marie V
Job Details: 11/30/2021
"Cc that the unit is not draining and that the soap is not dissolving. Found soap at the bottom and water remaining. Water was clean. Saw the drain hose is laying down , explain cust to raise it up so if they use sink water cant get back inside unit. Also found water valve disconnected. Plugged back in and tested unit. Pass. Unit started making a weird noise coming from motor. Removed all the top and found a screw , tea bag and seal from dispenser. Removed all put back together and tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF991BOOM00
Near Painesville, OH 44077
Dan H
Job Details: 11/30/2021
"Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker started, unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHX2325TS0
Near Painesville, OH 44077
Dan H
Job Details: 11/30/2021
"Customer complaint that water drips into ice bin and causes clumps, Confirmed, water is leaking through ice maker mold, unit needs new ice maker ; ordrng 1 241798231 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Rock Creek, OH 44084
Dan H
Job Details: 11/30/2021
"Customer complaint that unit burned clothes, squeaking noise, and condensation in display, burn marks on clothes look like chemical burns(see pic), found water in vent, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , found idler pulley squealing, found blower wheel cracked, unit needs new dryer repair kit, blower wheel and vent cleaned, called whirlpool techline Andrew said its a venting issue, unit should not be run until house vent issue is resolved; ordrng 1 WP697772 (Blower) and 1 4392067 (Dryer kit)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VTB2
Near Brecksville, OH 44141
Marie V
Job Details: 11/30/2021
"Cc that the drawer does not comes out all the way. Confirmed, removed all ice from rails, must been last time got defrosted did not clear all water from it. Corrected issue. Op test okCust did not needed rails, brought parts for return, cust will be refunded for the rails."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS01
Near Solon, OH 44139
Brian M
Job Details: 11/30/2021
"Cc freezer working but fridge is not Found fridge evap frosted over symptoms are the same as service pointer but serial number does not fall within the coverage Will need evap cover kit Customer wants to call whirlpool ; ordrng 1 W11395558 (Evap cover kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near South Euclid, OH 44121
Manny
Job Details: 11/30/2021
"Replaced oven burner ran bake not whistling noise, opt test ok"