We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
02/20/2023
"Found no issue but replace latch cause customer insist ,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/20/2023
Found tub warp causing water to come out customer will not fix
We serviced a
KITCHENAID REFRIGERATOR
Model Krfc302ess00
Near Lakewood, OH 44107
Gabriel P
Job Details:
02/20/2023
Level unit opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44106
Joe O
Job Details:
02/20/2023
Cc: front left burner not ignitingReplaced burner head. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHW1
Near Euclid, OH 44117
Joe O
Job Details:
02/20/2023
"Cc: not washingFound sump receiving proper power, not washing. Needs sump assembly; ordrng 1 W11025157 (pump&motor)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Middlefield, OH 44062
Jason N
Job Details:
02/20/2023
"Cc unit making a scraping noiseRan dryer op test, confirmed scraping/grinding noise from unit. Pulled rear panel, blower wheel checked good. Pulled front panel, found front motor bushing separated from motor. Unit will need drive motor replaced. Replaced drive motor using misc. truck stock part. Reran dryer test, no abnormal noises, good heat. Op test good. ; used 1 279827 (Motor-drve) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Middlefield, OH 44062
Jason N
Job Details:
02/20/2023
"Cc unit freezing food in ff section Replaced damper and damper gasket using customer supplied pre Id parts. Ran airflow operation test, damper operation test good. Air vent and returns are clear, no obstructions."
We serviced a
GE DISHWASHER
Model ZBD8920DSS
Near Mentor, OH 44060
Dan H
Job Details:
02/20/2023
"Installed new spring links, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cleveland, OH 44135
Corina B
Job Details:
02/20/2023
CC that the water is hot and does not spin or drain the clothes out. Can not change the spin speed. Ran diag no codes. Advised cust each cycle is set up diff on selecting the spin cycle. (Normal cycle is fast or off) Found the hot and cold are reversed. Switched the hoses. Ran a calibration. Started a quick wash clothes. Advised cust 1-2 tablespoons of he detergent or 1 pod and half a basket is a full load. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma Heights, OH 44130
Corina B
Job Details:
02/20/2023
"CC that the unit will not start. Confirmed. Ran diag. F7E1 BASKET SPEED FAULT. Ran a manual spin and canceled the spin. Lid lock turns off. The cam is squealing. Will need a new cam and shifter. Cust stated they have an extended warranty, calling the warranty. Does not want to repair at this time; used 1 W10913953 (ACTUATOR), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WALL OVEN
Model CWG3100AAE29
Near Parma, OH 44129
Corina B
Job Details:
02/20/2023
CC that the oven is not heating. Confirmed. Checked the igniter 120 volts from the control. Will need an igniter. Cust does not want to repair at this time. ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Euclid, OH 44117
Joe O
Job Details:
02/20/2023
"Cc: squealing, af error messageFound belt squealing on pulley. Found no heat transfer in venting. Checked outside venting. No air flow. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok. Needs venting cleared. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE RANGE
Model JGB908CEK1CC
Near Mentor, OH 44060
Dan H
Job Details:
02/20/2023
"Customer complaint that oven is not heating properly, oven temperature sensor is good, started bake for 350 degrees, oven temperature started at 191 degrees, oven temperature at start up at 75 degrees, unit needs new control, customer does not want repair; ordrng 1 WB27K10161 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Painesville, OH 44077
Dan H
Job Details:
02/20/2023
"Installed new lid lock and drain pump, op test no good , unit keeps running drain pump , pressure hose is clear, unit needs new control, customer is going to contact her home warranty to cover cost of repair ; ordrng 1 W11556728 (Cntrl)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon Lake, OH 44012
Marie V
Job Details:
02/20/2023
"Replaced control, water valve and pressure hose. Ran calibration. Tested unit. Pass. Called joe and let him know,Brought core for return"
We serviced a
GE DISHWASHER
Model GDT535PSM0SS
Near Lorain, OH 44053
Marie V
Job Details:
02/20/2023
"Replaced panel. Op test o good. Unit getting 13vdc, not working. Recall on control. Cant be repair."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Ridgeville, OH 44039
David R
Job Details:
02/20/2023
"Replaced drain pump. Cleared debris from under filter. Good. Ran diagnostics, good. Drained properly. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Olmsted Falls, OH 44138
David R
Job Details:
02/20/2023
"Took off gasket, tested. Good. Found wire for Float Switch not pushed all the way in, thats why error code popping up. Corrected, tested, ran diagnostics. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Strongsville, OH 44136
David R
Job Details:
02/20/2023
"Valves and drain activating. Found spin/agitate not working. Replaced cap from t/s. Actuator activated and cam good. Motor just humming loud. Ordering motor, control, valve and harness if needed. ; ordrng 1 W11385821 (Valve) and 1 W11491433 (Control) and 1 W11335100 (Harness) and 1 W10677723 (Motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Ravenna, OH 44266
Brian M
Job Details:
02/20/2023
Installed thermistor Installed cover Turned unit on Advised to let cool 72 hours
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Willoughby Hills, OH 44094
Joe O
Job Details:
02/20/2023
"Cc: intermittently shutting downFound interior lights off, display still on. Unit not cooling. Found ui is still powered on. Power supply board is receiving proper power, and sending proper power. Control is receiving proper power. Found all boards are receiving proper power, but nothing functioning. Needs main controlAdvised customer the boards all communicate and have seen multiple boards fail, could need more then 1 board. ; ordrng 1 WPW10675033 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Maple Heights, OH 44137
Jason N
Job Details:
02/20/2023
"Pressure checked system for before installing compressor. Tapped system, system equalized at 10psi. Pressurized system with 140 psi of nitrogen. Soaped all braze and loc-ring connections. No bubbles found. Let sit for 15 minutes. Lost 5 psi in system. Soaped connections again, no bubbles. Called wp techline, Derrick, sending for review as non-repairable internal leak."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Ashtabula, OH 44004
Dan H
Job Details:
02/20/2023
"Customer complaint that unit is not going passed fill, ran diagnostics found f8e1(long/no fill) error code, valves open, started normal wash cycle, unit filled and advanced to wash cycle , unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Parma, OH 44130
Corina B
Job Details:
02/20/2023
"CC that the u it will only flash hot and does not start. Confirmed. Found the circuit board for the touch panel came out of the tabs. Reseated the panel, secure. Started a cycle. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Solon, OH 44139
Corina B
Job Details:
02/20/2023
CC that there is not a lot of water into the washer on normal. Confirmed. Advised cust that the normal cycle will give the least amount of water. Started a cycle on bulky with clothes with sensing added more water then normal. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS2
Near Mentor, OH 44060
Joe O
Job Details:
02/20/2023
"Cc: burners not heating, oven not heatingFound unit only receiving 120v. Checked outlet. Only receiving 120v. Need electrician"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Euclid, OH 44123
Jason N
Job Details:
02/20/2023
Installed main control and drain pump. Ran auto test cycle and calibration. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW
Near Aurora, OH 44202
Brian M
Job Details:
02/20/2023
"Customer received part correct part # on box but wrong item ; ordrng 1 WP8181850 (bellow), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Aurora, OH 44202
Corina B
Job Details:
02/20/2023
Serial number was different. Entitlement is good. Replaced the insulation. Opt test ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Painesville, OH 44077
Joe O
Job Details:
02/20/2023
Cc: cooktop light not shutting offFound control sending constant power to cooktop light. Needs control; ordrng 1 W11182110 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Wickliffe, OH 44092
Jason N
Job Details:
02/20/2023
"Cc unit making grinding noise Ran diagnostics. No codes stored. Ran auto test cycle, all functions passed, no abnormal sounds heard. Checked under unit, tightened rotor bolt. No other issues found. Ran agitation and spin tests, no abnormal sounds heard. Operation tests good."
We serviced a
MAYTAG DRYER
Model MGDB835DW0
Near Cleveland, OH 44124
Brian M
Job Details:
02/20/2023
Cc of noiseFound idler damaged Replaced using truck stock OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Madison, OH 44057
Joe O
Job Details:
02/20/2023
"Cc: not workingFound unit is only receiving 120v. Tripped breaker. Found unit still only receiving 120v. Checked at outlet, outlet receiving 240v. Looked in outlet, terminals separating. Needs outlet replaced."
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, OH 44094
Jason N
Job Details:
02/20/2023
Installed drip tray and drain tube. Cleared ice and water buildup in ff section. Ensured good flow through drain hole and tube. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Woodmere, OH 44122
Corina B
Job Details:
02/20/2023
"CC that the water comes out of the drain in the wall, has to use a bucket to have the water go into to be able to wash. Advised cust this is a plumbers issue to have the wall drain cleared. No error codes. Ran a drain and spin. Working as designed. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Mayfield Heights, OH 44124
Brian M
Job Details:
02/20/2023
Cc unit not washing properly Ran diagnostic no errors Ran auto Test no issue Recalibrated Advised to watch
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Madison, OH 44057
Joe O
Job Details:
02/20/2023
"Cc: not spinning in cycle, will spin in drain and spinFound spin is shut off on normal cycle. Tested. Op test ok Found error f5e3(unlock failure). Correct serial number is: CX0751337Office to contact if we do not receive dispatch; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFB02
Near Mentor, OH 44060
Jason N
Job Details:
02/20/2023
Cc unit ff door needs replaced due to damageReplaced ff door using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Beachwood, OH 44122
Corina B
Job Details:
02/20/2023
"Entitlement is in warranty. CC that the unit is taking a long time and the door does not open smoothly. Ran diag No error codes. Ran a calibration. Advised cust the dishwasher can take 2.5 hrs or longer depending on the cycle selected and options. Run the hot water I. The sink before starting the dishwasher. Checked the door, nothing binding. Opening and closing properly. Opt test ok. Efcient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. Typical cycle time is approximately 2 1/2 hours, but can take less or signicantly more time depending on your selections and incoming water temperature and amount of food soils on the dishes. For optimum performance the dishwasher should be connected to a 120 F (49? C) hot water supply.If you rst press the Start button, the main sensor cycle with heated drying will be automatically selected. This cycle senses the soil amount, and toughness of soil, to adjust the cycle for improved cleaning"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Strongsville, OH 44136
David R
Job Details:
02/20/2023
Unit non repairable. Insulation foam settled all around FF door switch. When finally taking the switch out the harness pulled with it and broke. Cannot be repaired. Calling techline to document. Non repairable. Whirlpool will get in contact with customer. ; O-emld tckt
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44052
Marie V
Job Details:
02/20/2023
Cc of unit not heating. Confirmed. Found cut off open. Replaced both. Tested unit. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Lorain, OH 44053
Marie V
Job Details:
02/20/2023
"Removed refrigerant. Added nitrogen, no leaks found, replaced compressor , set into a vacc 29, no changes on gages after 15 min. Filled up with R600 56g. Full frost on evaporator. Advice cust to allow 24 hours before restocking unit.op testok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Royalton, OH 44133
David R
Job Details:
02/20/2023
"Replaced icemaker fan and evap fan with harness. Reset unit. Tested heater again, 30 ohms. Everything plugged in. All fans working. Icemaker no error codes. Turned icemaker back on. Ran test 59 and test 45. Give 24 hours to return to normal temps, 24-48 for full bin of ice."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LB0
Near Brook Park, OH 44142
Marie V
Job Details:
02/20/2023
"Cc that the temps on the unit are all over and is freezing food in fresh food section. Took temps 40* in fresh food and -2 in freezer. Verify thermistor reaign they where off, unit will need new thermistor, also control is not longer available. ; ordrng 1 241608501 (Thermistor) and 1 241608401 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near North Olmsted, OH 44070
Marie V
Job Details:
02/20/2023
Cc that the burner is not working properly. Confirmed is shutting off on low. Try to adjust failed. Unit will need new burner valve. ; ordrng 1 W11109973 (Gas burner valve)
We serviced a
WHIRLPOOL WASHER
Model ETW4400WQ0
Near Madison, OH 44057
Dan H
Job Details:
02/20/2023
"Customer complaint that agitator is not moving back and forth, unit is agitating, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Beachwood, OH 44122
Brian M
Job Details:
02/20/2023
Found error for lid lock Ran diagnostics found no issues Building is under construction so may be periods of time where they are shutting down water or using it and pressures drop Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Columbia Station, OH 44028
David R
Job Details:
02/20/2023
"Cc clunking noise, or high pitch noise. No error codes. Ran diagnostics, all normal noises at this time. Replaced slider from t/s. Good. Ran diagnostics again, good. Clunking is most likely the change from agitate to spin when slider is going up and down. No high pitch noise. Unit is good. Op Test Ok. ; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Lakewood, OH 44107
Gabriel P
Job Details:
02/20/2023
"Replace harness,opt test ok"
We serviced a
MAYTAG DRYER
Model MED5500FC2
Near Westlake, OH 44145
Gabriel P
Job Details:
02/20/2023
"Ran unit in high temp and it got to 162 then when cycle off it gets down to 132 then cycle back on ,also try doing low heat it when to 110 then when cycle off it when down to 84 then cycle back on also try medium heat it when to 149 then it cycle off to 110 and cycle back on also try doing 10 minutes on timedry to see if there is a cool down and it was after five minutes unit working as design opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Avon, OH 44011
Gabriel P
Job Details:
02/20/2023
Found icemaker not stopping when cycling replace but also notice no water coming out disconnected water line and turn on valve and no water coming out customer need a plumber opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Amherst, OH 44001
Gabriel P
Job Details:
02/20/2023
"Follow each step for seal system and Replace compressor ,opt test ok"
We serviced a
GE REFRIGERATOR
Model PFE28PSKBSS
Near Rocky River, OH 44116
Marie V
Job Details:
02/17/2023
"Cc of a noise coming on and off and a ice build up on ice maker box. Found fan from fresh food section needs to be replaced is getting 13vdc constant. , also ice maker is missing a screw that keeps it flushed with the wall. If is loose water will also come out instead of going to icemaker. Corrected issue. Ordering fresh food section fan.; ordrng 1 WR60X26866 (Fresh food section fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Marie V
Job Details:
02/17/2023
"Cc of an error code , confirmed, found that theres water at the float switch, can tell that water was coming from fill hose. Tested unit , no leaks, removed door, and ran unit, no leaks, no water marks on the floor, only at the cover underneath fill hose, took pics, removed appliance from cabinet and inspected, no leaks found at this point. Op test ok"
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Geneva, OH 44041
Dan H
Job Details:
02/17/2023
"Customer complaint that unit is not making ice, ice maker is making clicking/grinding noises and not cycling, unit needs new ice maker ; ordrng 1 WR30X39345 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near North Ridgeville, OH 44039
David R
Job Details:
02/17/2023
Replaced deli drawer and control. Tested. Good. All components working. Customer said they havent had any issues. Good. Op Test Ok.
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Chardon, OH 44024
Joe O
Job Details:
02/17/2023
Cc: not powering onFound control is powered on. Led flashing. Ui not powering on. Needs ui. ; ordrng 1 WD21X31908 (Ui)
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Kirtland, OH 44094
Jason N
Job Details:
02/17/2023
"Ran auto test cycle. Found actuator did not shift into agitation mode. Checked under unit, found actuator arm not seated into splutch yoke. Replaced actuator using customer supplied pre part. Reran auto test cycle, all functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Mayfield, OH 44143
Corina B
Job Details:
02/17/2023
CC that the ice maker is not working. Confirmed. Freezer 1 ice maker 6 ff 38. Ran step 56 e5 thermistor is bad in ice maker. Will need a new ice maker. ; ordrng 1 W11579560 (Ice maker)
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Westlake, OH 44145
Marie V
Job Details:
02/17/2023
"Cc that the unit is washing but is not cleaning very well and is not hot, ran diag found error code 7-1. No heat. Control programmed to deactivate heating . Ran full diag cycle and took temps over 150*. Good. Op test ok"
We serviced a
GE DRYER
Model GTDP490ED3WS
Near Grafton, OH 44044
Gabriel P
Job Details:
02/17/2023
belt was not needed returning and Is new took pictures ordering part needed office refund customer for belt thanks ; ordrng 1 WE3M26 (Drum bearings) and 1 WE14X25080 (Trap assembly) and 1 WE1M1067 (Bearing slide) and 1 WE1M825 (Gasket)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near LaGrange, OH 44050
Gabriel P
Job Details:
02/17/2023
Valve was dirty correct issue opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Deerfield, OH 44411
Brian M
Job Details:
02/17/2023
Cc unit not draining Found harness damaged to pump Fixed harness Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ0B
Near Mogadore, OH 44260
Brian M
Job Details:
02/17/2023
Cx no ice Ran icemaker test will not rotate Replaced icemaker Ran test Unit filled Advised to watch
We serviced a
MAYTAG RANGE
Model MGR7700LZ4
Near Conneaut, OH 44030
Dan H
Job Details:
02/17/2023
"Customer complaint that left front burner is not lighting, confirmed, found igniter cracked and arcing under cooktop, installed new igniter from new oriface sent, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near North Ridgeville, OH 44039
David R
Job Details:
02/17/2023
Replaced Front panel. Tested. Good. Op Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Columbia Station, OH 44028
David R
Job Details:
02/17/2023
Replaced wash motor. Plugged unit in. Ran test diagnostics. All components working and heater cycled on. Good. Op Test Ok.
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS20
Near Kirtland, OH 44094
Jason N
Job Details:
02/17/2023
Cc unit microwave light not workingPulled unit from cabinet space. Checked continuity on mw bulb. Bulb reading open. Replaced bulb using customer supplied pre Id part. Power unit back on. Illumination restored to microwave. Reinstalled unit. Op test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44119
Joe O
Job Details:
02/17/2023
"Cc: not completing cycle, not switching from hot to cold, not spinning clothes out, continuously fillingFound error codes f2e1(stuck key). Ran manual water valves. Hot and cold correct. Ran auto test and calibration. Ran normal cycle. Unit filling and washing. Ran drain and spin. Unit draining and spinning. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Cleveland, OH 44119
Joe O
Job Details:
02/17/2023
"Cc: full of waterFound drain pump just humming. Found drain is clear. needs drain pump.; ordrng 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kirtland, OH 44094
Jason N
Job Details:
02/17/2023
"Cc unit frosting up freezer sectionCustomer showed pop. Found left side of freezer door not closing up fully, gap in gasket. Cleared frost from freezer rails. Door now closing up automatically and sealing. Gasket sealing up fully all around door. Possible door was not closed at some point and started the frosting process. Tightened all door handles. Advised customer frost in freezer will dissipate eventually after several days. Op test good."
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Kent, OH 44240
Brian M
Job Details:
02/17/2023
Cc unit not running Thermal fuse open Found vent smashed Advised on venting again ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW85HEFC1
Near North Royalton, OH 44133
David R
Job Details:
02/17/2023
"Cc unit stays draining. Front loader and dryer is stacked on top. Drain pump kicks on when unit is plugged in and stays locked. Error codes, F3E1, F5E2, F5E3, F8E3. Pulled unit out, drain pump housing is clear. Drain pump good resistance 15ohms. Follow tech sheet for Water Level sensor. Not getting correct voltage from control. Replace control and sensor. Latch broke when trying to unlock to get clothes out. Will need control, sensor, latch.; ordrng 1 WPW10448876 (Sensor) and 1 WPW10443885 (Latch) and 1 W11201290 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44052
Marie V
Job Details:
02/17/2023
"Replaced tub and ring. Ran calibration, Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Strongsville, OH 44136
Gabriel P
Job Details:
02/17/2023
"Ran drain and spin no noise found ran a load and no noise advise customer to not overload unit and how to better use appliances,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Bedford, OH 44146
Joe O
Job Details:
02/17/2023
"Cc: not functioningRan normal cycle. Unit started and is filling, and washing. Unit draining and spinning. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Shaker Heights, OH 44122
Corina B
Job Details:
02/17/2023
"Cust called the rental company to get receipt from them. CC that the unit is not turning on. Confirmed. The fans and the compressor are not running. Will need a new control. ; ordrng 1 W11035836 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Solon, OH 44139
Joe O
Job Details:
02/17/2023
"Upon arrival found heater bushings deteriorated. Found error codes f7e1(wash motor failure), f9e1(not draining). Per tech sheet pump and motor failure can cause drain error. Needs elementCustomer never received control. Control not needed. Office to contact for refund for controlWill install other part on return visit.S17304(covers element); ordrng 1 W11537778 (Element) and 1 W11410062 (Control)"
We serviced a
GE REFRIGERATOR
Model GFE29HSDESS
Near Cleveland, OH 44109
Manny
Job Details:
02/17/2023
"Took everything apart, went to replace the fan and no fan they sent the wrong part, I have a sump pump instead of the fan, reordering fan; ordrng 1 WR60X10352 (Fan evap)"
We serviced a
WHIRLPOOL RANGE
Model WFE710H0AE1
Near Wickliffe, OH 44092
Jason N
Job Details:
02/17/2023
Installed main control. Ran bake test to 350 degrees. Unit preheated and cycled properly. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Seven Hills, OH 44131
Corina B
Job Details:
02/17/2023
"CC that the ice maker makes 1 batch of ice. Confirmed. Freezer temp 5. Ice maker -1. Held the reset button in, cycled then stopped. Will need a new icemaker. ; ordrng 1 W11546935 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model LLR6144BQ0
Near Maple Heights, OH 44137
Corina B
Job Details:
02/17/2023
CC that there is rust on the clothes and it just sits there when done washing not advancing. Confirmed. Found the basket with rust holes and the timer is not advancing. Will need a new basket and timer. Timer is nla. ; ordrng 1 3956207 (Basket) and 1 WP3946450 (Timer)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brecksville, OH 44141
David R
Job Details:
02/17/2023
"Replaced main control, wash motor and heater. Ran diagnostics, good. Dents in back, doesnt look to be causing any damage or leaking. Good. Customer to monitor. Ran normal wash, good. All components working. Op Test Ok test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near Painesville, OH 44077
Dan H
Job Details:
02/17/2023
"Installed new sump assembly, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Ravenna, OH 44266
Brian M
Job Details:
02/17/2023
Cc unit not filling Found actuator not sensing Replaced using truck stock OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Columbia Station, OH 44028
Gabriel P
Job Details:
02/17/2023
Found drain hose banging in the wall and ran some towels and it pass
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Chagrin Falls, OH 44022
Joe O
Job Details:
02/17/2023
"Cc: not running, giving error code f6e2Found unit is receiving proper power. Found error codes f6e2(communication error) f2e1(stuck key). Needs control and uiCustomer does not want to repair at this time ; ordrng 1 W11112656 (console) and 1 W11400681 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Cleveland, OH 44120
Manny
Job Details:
02/17/2023
"Broken lid, replaced lid, opt test ok"
We serviced a
GE DRYER
Model GTX52EASP0WB
Near Cleveland, OH 44104
Manny
Job Details:
02/17/2023
"Cc door not closing, verified and door is bent down and cannot close, door catch looks like someone tried fixing it and pushed the catch into the door, realign door and fixed catch, opt test ok; saved tckt"
We serviced a
KENMORE REFRIGERATOR
Model 253.7889901
Near Ravenna, OH 44266
Brian M
Job Details:
02/17/2023
Cc unit has a smell Shes smelling like an acetone smell I can not duplicate or smell smell. Advised to watch
We serviced a
JENN-AIR RANGE
Model JGS8860BDP
Near Chagrin Falls, OH 44023
Corina B
Job Details:
02/17/2023
"CC that the oven is not heating correctly and the front right burner does not always light. Confirmed. Checked the bake 2.9 amps. Igniter is weak. Replaced the igniter from t/s. Checked front burner, used sandpaper on burner assembly, lights better. The screws are stripped on the front and back burner. Will need a new burner assembly, orfice and screws, will need to be drilled out. Cust does not want to repair the burner. Heated oven. Opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR206ESS00
Near Mentor, OH 44060
Dan H
Job Details:
02/17/2023
"Customer complaint that lights are out, confirmed"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Ravenna, OH 44266
Brian M
Job Details:
02/17/2023
Cc unit not runningFound thermal fuse open Replaced using truck stock OP Test Ok Advised to have vents cleaned ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Lorain, OH 44053
Marie V
Job Details:
02/17/2023
"Cc that the unit is not drying and is loud, confirmed unit is loud, tested heat, is heating properly . Found vent outside was clogged. Explain cust that it needs to be cleaned out. Ordering motor and wheel. Office will contact to reschedule. ; ordrng 1 WP697772 (Blower wheel) and 1 W11549461 (Motor)"
We serviced a
AMANA REFRIGERATOR
Model BR22VL
Near Painesville, OH 44077
Dan H
Job Details:
02/17/2023
"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 18 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan is receiving 120vac, unit needs new evaporator fan motor ; ordrng 1 WP12013209Q (Evaporator fan mtr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSEG700ESS6
Near Solon, OH 44139
Corina B
Job Details:
02/17/2023
"CC that the temperature is not keeping temperature. Heated the oven to temp, wait 10-15 minutes after buzzer 350*. Advised cust to wait 10-15 minutes after the buzzer to insert the door. The knobs for the cooktop were on the wrong burners. Switched the knobs. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Parma, OH 44134
Marie V
Job Details:
02/17/2023
"Cc that the unit makes a loud noise when is spinning like a airplane wants to take off. Ran diag found error code f2e1 ui stuck button, pass, ran auto test, and tilted unit, found that oil is leaking from gearcase, removed motor (rotor) needs to be replaced and that part is under 10year warranty, unit will need gearcase, slider and rotor. Cust will not fix. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10915701 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Ravenna, OH 44266
Brian M
Job Details:
02/17/2023
Cc no ice Found bin full of ice Replaced thermistor and icemaker anyways Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
David R
Job Details:
02/17/2023
"Replaced tank, hose, latch, drain pump. Tested in diagnostics, good. All components working. Good. Op Test Ok."
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Chardon, OH 44024
Corina B
Job Details:
02/17/2023
"CC that the unit will not work. Confirmed. Found the lid lock not working. Will need a new lock. ; ordrng 1 WH44X10288 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"