Service History 192

Near Willoughby, OH 44094
Jason N
Job Details: 08/11/2020
DISHWASHER MAYTAG MDB8949SBW3 "Cc unit leaking Customer states it will leak from bottom of door. Ran wash test cycle. Noticed excessive sudsing in unit. Pulled door panel off, observed water level with suds. Water being pushed out of bottom of door. Customer using cascade liquid, cust
Near Cleveland, OH 44113
Corey L.
Job Details: 08/11/2020
WASHER GE GUD27ESSJ1WW "Customer complaint washer leaving black streaks on clothing, maintenance has taken unit apart and found no issues and wants us there to double check for customer, ran spin and started wash cycle, unit agitates and spins normally, very small even gap betw
Near Cleveland, OH 44115
Corey L.
Job Details: 08/11/2020
REFRIGERATOR GE GWE19JSLAFSS "Customer complaint of a bad odor in fridge after it has been cleaned a few times, removed evap cover in frz and airtower in ff no spills or odor found in unit, pulled fridge to to check drip pan in back and found dead mouse in a trap between fridge and w
Near Kingsville, OH 44048
Jeff M
Job Details: 08/11/2020
WASHER MAYTAG MVWC415EW0 "Cold water valve is plugged needs replaced ; ordrng 1 WPW10683603 (water inlet valve), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 08/11/2020
WASHER MAYTAG MVWC565FW0 "Cc unit loud noise then stopped running, oil on floorConfirmed oil on floor, leaking from gearcase. Unit needs gearcase. Custom not repairing, estimate only."
Near Conneaut, OH 44030
Jeff M
Job Details: 08/11/2020
WASHER MAYTAG MVWC415EW Customer is having off balance issues with the machine. I checked the suspension suspension tested good ran machine through a test cycle everything mechanically is functioning correctly. I ran a drain and spin cycle with five large bath towels unit tested
Near Broadview Heights, OH 44147
David R
Job Details: 08/11/2020
DRYER MAYTAG MEDC465HW0 Replaced part. Went over knowledge and operations with customer per owners manual. Op test ok
Near Westlake, OH 44145
Corina B
Job Details: 08/11/2020
REFRIGERATOR ROPER RT18AKXK009 "CC that the unit is not staying cold. Unit was in a defrost. Checked evap good frost pattern. Control set at the coldest setting. Will need a thermostat ; ordrng 1 WP2204605 (Thermostat), used 1 Shipping from stock"
Near University Heights, OH 44118
Jason N
Job Details: 08/11/2020
RANGE MAYTAG MER5730AAW "Cc unit door lock indicator and RF burner hot surface light stays onRan bake test, unit lock indicator flashing. Checked door latch micro switch, reading open, reading closed when switch is engaged, checks good. Unit needs ERC per service manual. ERC/clo
Near Strongsville, OH 44149
David R
Job Details: 08/11/2020
WASHER MAYTAG MVWB835DW3 "Cc UI not responding. Got here, customer turned on and everything working correctly. Told customer I will check everything out just Incase. Diagnostics mode, F2E1 stuck key code. Ran diagnostics test 51/52. Did not finish all the way through. Lid not loc
Near Willoughby Hills, OH 44092
Dan H
Job Details: 08/11/2020
DRYER MAYTAG MEDC465HW0 "Installed new timer, op test good"
Near Cleveland, OH 44119
Dan H
Job Details: 08/11/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint that unit gets froze up and does not dispense ice , found ice door not closing completely, adjusted, op test good"
Near North Royalton, OH 44133
David R
Job Details: 08/11/2020
WASHER MAYTAG MVWC360AW0 "Cc not completing cycle or soaking clothes. Found F7E5 shifter fault. Ran through diagnostics auto test. Not gaining into spin, shifter is getting stuck midway through. T/s part broken, will have to order part out.; ordrng 1 WPW10006355 (actuator), used
Near Cleveland, OH 44107
Corina B
Job Details: 08/11/2020
DRYER MAYTAG MED6600TQ0 "Will need a new idler pulley. Preid part with BJ; ordrng 1 8547174V (Idler pulley), used 1 Shipping from stock"
Near Burton Township, OH 44021
Jason N
Job Details: 08/10/2020
WALL OVEN FRIGIDAIRE FGB24T3ECF Cc unit oven not igniting Customer purchased ignitor. Customer had previously uninstalled wall oven to work on ignitor. Installed bake ignitor using customer supplied part. Reinstalled wall oven. Ran bake test to 350 degrees. Good ignition and preheat. Op
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/10/2020
WASHER MAYTAG MHW3505FW1 Replace harness and ui opt test ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL KRFF507HBS00 Icemaker is half way fill customer said when he put max ice it fills more faster explain customer that the ice make 8 cubes of ice every 4 hours and he should have a full tray in 24 hours but they do use lots of ice ran diagnostics no error code ran test
Near Munson Township, OH 44024
Jason N
Job Details: 08/10/2020
REFRIGERATOR GE PFE29PSDASS "Cc unit not coolingConfirmed both ff and freezer at room temperature. Found compressor not running. Checked signal voltage into inverter, good at 4.3v dc. Checked ac power in to inverter, good at 124v. Ohmed out compressor pins, all approx. 6.3ohms. Unit
Near Cleveland Heights, OH 44121
Dan H
Job Details: 08/10/2020
FREEZER WHIRLPOOL WRT518SZFM00 "Customer complaint of frost build up and loud noise, found freezer section door catching on floor of freezer section preventing it from closing, found freezer section door shimmed with a soft piece of plastic(see pic), adjusted freezer section door with
Near East Cleveland, OH 44112
Dan H
Job Details: 08/10/2020
WASHER MAYTAG MVWB850WL1 "Installed new suspension rods, op test good"
Near Solon, OH 44139
Dan H
Job Details: 08/10/2020
REFRIGERATOR FRIGIDAIRE FRS26ZSHB4 "Customer complaint of ice build up on freezer section floor, found evaporator drain tube clogged, cleared, op test good"
Near Timberlake, OH 44095
Jason N
Job Details: 08/10/2020
WASHER MAYTAG MHW8100DC0 "Cc unit panel not respondingCustomer tried changing door lock, stated it will turn on if he closes the door or spins the dial. Confirmed interface will power on, but will not accept input from any buttons, cannot enter diagnostics. All wires connected to
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 08/10/2020
FREEZER WHIRLPOOL WZF34X16DW04 Installed evap fan motor and blade. Used silicone to seal liner gap. Advised customer to monitor.
Near Mentor, OH 44060
Jason N
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW9150WW0 "Cc unit will not spin out clothing loadsRan diagnostics, found codes f9e1 for long drain, f9e2 for pump drive error, and f8e1 for pressure switch trip not detected. Ran auto test, all functions tested good, unit drains well. Ran rinse/drain and spin cycl
Near Concord Township, OH 44077
Jason N
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Cc unit not dispensing iceFound ice door stuck open, ice cubes are melting and fusing together in ice container. Ran ui test 18 on ice door, would not respond. Unplugged ui, plugged back in. Ice door closed and reset. Removed fused ice from container, ra
Near Mayfield Heights, OH 44124
Corey L.
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDEH01 "Customer complaint im not working, no errors, water filled, ice level sensor checks pass, im failed W10746960, quoted, customer does not want repair at this time; used 1 SHIPPING (shipping and handling) from stock"
Near Geneva, OH 44041
Jeff M
Job Details: 08/10/2020
WASHER GE GTW460ASJ7WN Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Brook Park, OH 44142
David R
Job Details: 08/10/2020
WASHER MAYTAG MGD7230HW0 "Customer had POP. Put unit feet on, tested. Good. Op test ok"
Near Brook Park, OH 44142
David R
Job Details: 08/10/2020
RANGE WHIRLPOOL WFG515S0JW0 "Replaced part. Tested, on bake 350. Good. Op test ok"
Near Cleveland Heights, OH 44106
Corina B
Job Details: 08/10/2020
RANGE JENN-AIR JGS8860BDP18 CC that the bake does not work checked the igniter.80 amps. Replaced the igniter. Heated oven to 350*. Optest ok
Near Middlefield, OH 44062
Brian M
Job Details: 08/10/2020
REFRIGERATOR MAYTAG MRT118FFFZ06 Customer showed pop took pic Cc unit making a ticking noise Turned unit off and back listened to unit run could not duplicate a abnormal noise Advised to record noise if it returns
Near Willoughby, OH 44094
Jason N
Job Details: 08/10/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Cc unit trips fuse or doesn’t power back onCustomer stated she would have to reset breaker after the cycle to be able to start another cycle. She is unsure if the breaker tripped or she just has to reset it between cycles. Ran diagnostics, no codes store
Near Middleburg Heights, OH 44130
David R
Job Details: 08/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Replaced part. Steamed and hot gun gasket. Told customer to let conform to cabinet for at,east 30-45 mins. Good. Op test ok"
Near Broadview Heights, OH 44147
David R
Job Details: 08/10/2020
DISHWASHER KITCHENAID KUDE20IXSS8 Replaced parts. Tested. Good. Ran diagnostics test. Good. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM01 "Replaced parts. Good. Set back to recommended temp settings. Give 24 hours to return to normal temps. Cleaned up pet hair from grill. Drain tube was clogged, corrected all. Op test ok"
Near Brecksville, OH 44141
David R
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW94HEAW0 "The air trap part came today while I was here. Replaced. Tested. All parts check good. Customer had an extra outer tub delivered to her. Let her know I will send that over to the office to see if we want it shipped back or not, if not customer can toss.
Near Novelty, OH 44072
Brian M
Job Details: 08/10/2020
DISHWASHER/B-IN MAYTAG JDB6510AWP Installed outlet OP Test Ok
Near Shaker Heights, OH 44122
Brian M
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Installed diffuser and gasket and sealed rear hole Advised when new ice bucket comes in to install OP Test Ok
Near Beachwood, OH 44122
Corey L.
Job Details: 08/10/2020
COOKTOP ELE JENN-AIR JED8230ADW "Customer complaint oven not working, power is not at cooktop, breaker is off, customer stated there was an explosion down stairs when electrician was there so she does not want to go turn on breaker on, advised customer to have an electrician get power t
Near Beachwood, OH 44122
Corey L.
Job Details: 08/10/2020
WASHER MAYTAG MVWB766FW1 "Replaced parts listed, op test good"
Near Ashtabula, OH 44004
Jeff M
Job Details: 08/10/2020
WASHER MAYTAG MVWB835DW3 The unit had a off balance code I cleared the codes I did not recalibrate machine the drain is twice as high as the washer after the unit drains there’s still water remaining at the end of the cycle due to how high the drain hoses.
Near Shaker Heights, OH 44120
Corey L.
Job Details: 08/10/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer not advancing water fill when washing bulky items like comforter, in basement without a load to test, ran diagnostics no errors, started bulky wash cycle, unit filled and advanced to wash, secured drain to sink, advised about gf
Near Munson Township, OH 44024
Brian M
Job Details: 08/10/2020
WASHER MAYTAG n/a "Cc of noise Found noise coming from bearings also found washplate to excessive play Will need tub hub bearing kit and washplate ; ordrng 1 W11252784 (Washplate) and 1 W10820039 (hub) and 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from
Near Maple Heights, OH 44137
Dan H
Job Details: 08/10/2020
DRYER KENMORE 110.965762 "Customer complaint that unit is not starting, Confirmed, found thermal fuse open, jumped out, ; used 1 WP3392519 (THERMAL FUSE) from stock"
Near Lakewood, OH 44107
Corina B
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced the rails and door switch. Optest ok
Near Cleveland, OH 44104
Corina B
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRT519SZDB05 "Cust showed pop, sent pic. CC that the ff is not cooling and making a loud noise. The control will not go into diag. Found the fan hitting ice. Will need a main control and fan. ; ordrng 1 W11353813 (Control) and 1 WP2315539 (Fan)"
Near Roaming Shores, OH 44084
Jeff M
Job Details: 08/10/2020
WASHER MAYTAG MHW3505FW0 Installed new part unit tested good
Near Aurora, OH 44202
Brian M
Job Details: 08/10/2020
DISHWASHER MAYTAG MDB9959SKZ0 Installed sump pump Ran test cycle no leaks OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details: 08/10/2020
RANGE WHIRLPOOL WFE540H0AH0 Installed bake element Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
Near Brecksville, OH 44141
Dan H
Job Details: 08/10/2020
WALL OVEN KITCHENAID KOCE507ESS06 "Installed new cavity fuse, op test good"
Near Strongsville, OH 44136
David R
Job Details: 08/10/2020
DISHWASHER KITCHENAID KUDS30IXBL7 "Cc unit is starting, draining, flashing all over. Customer said sit happens as soon as you close the door. Closed door. Buttons jumping around, trying to activate but not going into an actually cycle. Cannot get into diagnostics, some buttons will not ta
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/10/2020
DRYER AMANA NGD4655EW2 put a little bit of w2 40 on chute,pass.opt test ok Also customer said she paid in the store for then to swap door she shouldn’t have to paid advise her we are a technician company’s and we are not best buy so told her she’s going to have to contact them
Near Avon Lake, OH 44012
Gabriel P
Job Details: 08/10/2020
WASHER KENMORE 110.248623 "Customer complaints unit not spinning,found coupling broken replace from truck stock 285753a,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
Near Conneaut, OH 44030
Jeff M
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW4816FW The units Capacitor is not storing a charge Allowing it to not agitate correctly.; ordrng 1 W11158830 (capacitor)
Near Concord Township, OH 44077
Jeff M
Job Details: 08/10/2020
WASHER MAYTAG MVWB835DC5 Installed new part unit tested good
Near Avon, OH 44011
Gabriel P
Job Details: 08/10/2020
DRYER WHIRLPOOL MEDB835DC3 Replace inner door but customer show me one of the trim on front door on the left loose when changing door notice the plastic hole for the screw was broke but explain customer that is not a functioning part it reconsider as cosmetic so I could guarantee h
Near Madison Township, OH 44057
Jason N
Job Details: 08/10/2020
RANGE KENMORE 790.980238 Installed relay board and blower fan. Ran functionality test an all burners and bake test to 350 on both upper and lower ovens. All checked good. Op test good.
Near Aurora, OH 44202
Brian M
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Found ice in mold Replaced heater control and valve Ran test 57 and 43 OP Test Ok Ice ejected and re filled Advised to give it 48 hours to produce
Near Auburn Township, OH 44023
Brian M
Job Details: 08/10/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc of ice build up in fridge Found evap completely frosted over back wall encased in ice Cleared ff evap found fan not running Replaced using truck stock Switch defrost setting to normal OP Test Ok ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock
Near Cleveland, OH 44109
Dan H
Job Details: 08/10/2020
RANGE WHIRLPOOL WGG745S0FS02 "Installed new latch, op test good"
Near Lakewood, OH 44107
Corina B
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL KRFF302ESS01 CC that the unit is not cooling. Checked the evap partial pattern. Will need a new evap and compressor. ; ordrng 1 W11459354 (Evaporator) and 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)
Near Fairview Park, OH 44126
Corina B
Job Details: 08/10/2020
DISHWASHER MAYTAG MDB4949SHZ0 "CC that the dishes are coming out dirty. Ran diag, 6-4 float switch open, 7-1 no heat. Found the pump and motor wires not plugged into the control. Reattached the wires. Ran a calibration. Optest ok."
Near Rocky River, OH 44116
Corina B
Job Details: 08/10/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Replaced the led lights. Optest ok
Near Chardon, OH 44024
Jeff M
Job Details: 08/10/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ The icemaker has a e2 code motor lost home position needs the icemaker ; schdld next appmnt for 8/21 FRI 12-5
Near North Ridgeville, OH 44039
Corey L.
Job Details: 08/10/2020
DRYER KENMORE 110.6810231 "Installed element, op test good"
Near Mentor, OH 44060
Jeff M
Job Details: 08/10/2020
REFRIGERATOR KITCHENAID KBFS20EVMS11 The icemaker was continuously cycling. Installed new part unit tested good ; used 1 W10884390 (ICE MAKER ASSY) from stock
Near Painesville, OH 44077
Jeff M
Job Details: 08/10/2020
WASHER AMANA NFW5800HW0 Installed new part unit tested good
Near Avon Lake, OH 44012
Corina B
Job Details: 08/10/2020
REFRIGERATOR JENN-AIR JFC2290VEM8 CC that the unit is leaking. Found the drain hole blocked with ice. Service pointer W10632338E to replace the drain tube. Will need a drain tube; ordrng 1 W10619951 (Drain tube)
Near Avon Lake, OH 44012
Corina B
Job Details: 08/10/2020
DRYER GE DWXR483EG0WW "CC that there is a squealing when running. Found the bearing is cracked, the pads are missing and the idler pulley is seized; ordrng 1 WE12X83 (Idler) and 1 WE3M26 (Bearing) and 1 WE1M504 (Pad) and 1 WE09X27634 (Felt) and 1 WE1M1067 (Felt), used 1 Shippi
Near Solon, OH 44139
Corey L.
Job Details: 08/10/2020
DRYER MAYTAG MCE8000AYW "Was able to remove pulley, replaced pulley with extra stock part WP31001535, op test good, took unused motor for return
Near Cleveland Heights, OH 44118
Dan H
Job Details: 08/10/2020
WASHER MAYTAG MVWB765FW0 "Customer complaint of f5 error, ran diagnostics found f5e2(lid will not lock), f5e3(lid will not unlock) , and f5e1(lid switch fault) error codes, unit needs new lid lock, installed new lid lock, ; used 1 W10810403 (LID LATCH) from stock"
Near Strongsville, OH 44149
Gabriel P
Job Details: 08/10/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Customer need bottom fridge seal but notice that seal comes with the door call shawn he said to order door also hinges defective replace other parts ordering parts needed also office make sure fridge door comes with seal ; ordrng 1 LW10668765 (dor-fip) an
Near Cleveland, OH 44113
Dan H
Job Details: 08/10/2020
WASHER WHIRLPOOL WFW3090JW0 "Customer complaint that unit is not working, found unit dead , no buttons responding, unit needs new control and user interface, ordering control, I have a user interface, left with office at lofts; ordrng 1 W11334214 (Cntrl)"
Near Madison Township, OH 44057
Jeff M
Job Details: 08/10/2020
WASHER MAYTAG MHW5630HW0 I called tech line I explain to them the situation but the unit is still squealing after 2 stators in one tub replacement they recommended for the tub to be replaced a second time.
Near Elyria, OH 44035
Gabriel P
Job Details: 08/10/2020
WASHER WHIRLPOOL WTW5000DW1 Found gearcase leaking oil and agitator teeth stripped so as hub ordering parts needed some parts that I ordered has oil all over it ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)
Near Oberlin, OH 44074
David R
Job Details: 08/10/2020
RANGE JENN-AIR JDS9860AAP "Cc of F1 code when baking. Went through tech sheet. Tested sensor, fluctuations but had oven door open and bake was at 400. Good. Per tech sheet will need new control. Gave estimate to customer, customer paid SVC, do not order parts ; ordrng 1 12001656 (
Near North Olmsted, OH 44070
Corey L.
Job Details: 08/10/2020
DISHWASHER KITCHENAID KDPM604KPS0 "Customer complaint of noise about an hour into cycle, customer showed video of noise and sounds like it could be from fill valve or wash motor, ran express wash for 10 min twice, no noise, ran diagnostics found two f8e2 inlet valve electrical problem err
Near Amherst, OH 44001
Gabriel P
Job Details: 08/07/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Door was damage,re ordering ; ordrng 1 W10746789 (dor-fmd)"
Near Brecksville, OH 44141
David R
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW94HEAW0 "Replaced parts. No leaks. Found from unit banging around, cracked the tip of the air trap. Will have to order out. Only need one tech to return and install. Customer can use for now and if something pops up can call and let us know. ; ordrng 1 WPW1026050
Near Avon, OH 44011
Gabriel P
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Call customer leave voicemail,replace parts,cooling started working but dispensing water did not verify if water was coming in to unit pass order filter housing ; ordrng 1 W11162041 (housing)"
Near North Madison, OH 44057
Jeff M
Job Details: 08/07/2020
WASHER WHIRLPOOL WFW5620HW0 Customer had the electric company come out to inspect electric lines at the road and electrician come out to inspect the in-house wiring everything tested good came back normal. Customer still having issues with the machine machine needs new user interfa
Near North Madison, OH 44057
Jeff M
Job Details: 08/07/2020
DRYER AMANA NED7200TW "The unit is not heating when you first turn it on there’s a little bit of heat. After that heat stops the heating relay on the main control is operating correctly the unit is getting correct power I found the cycling thermostat has zero ohms should be 10
Near Geneva, OH 44041
Jeff M
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL XXXX Customer needs a plumber he needs the waterline hooked up to the fridge the machine is brand new two weeks old. Explain we do not hook up waterlines. He needs a plumber. I would’ve just hooked it up if there was an existing waterline but he needs the floo
Near Lorain, OH 44052
Gabriel P
Job Details: 08/07/2020
WASHER MAYTAG MVWB835DC3 "Found error code f7e9 locked rotor ,and f0e5 off balance load and f0e3 overload and f2e1 stuck key delete codes ran calibration and auto test pass ran a normal cycle with a size of 7regular large towels pass,opt test ok"
Near Chardon, OH 44024
Brian M
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Cc unit not cooling in fridge Found ff evap fan not running properly bearing in fan is loud Needs evap cover fan kit ; ordrng 1 W11167902 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"
Near Rocky River, OH 44116
Dan H
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before resto
Near Richmond Heights, OH 44143
Corina B
Job Details: 08/07/2020
DRYER WHIRLPOOL GEW9200LQ0 "CC that the unit does not heat. Confirmed. Checked the terminal block, good. Found the thermal cutoff is open. Jumped the wires, unit started heating. Will need a thermal cutoff.y; ordrng 1 279973 (Thermal cutoff)"
Near Parma, OH 44134
David R
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Cc shelving isn’t on correctly and light in FZ not always coming on. Corrected shelving. Replaced light with one off the truck. Tested good. Op test ok; used 1 W11396033 (SWITCH ) from stock
Near Brooklyn, OH 44144
Dan H
Job Details: 08/07/2020
WASHER WHIRLPOOL WTW8000BW0 "Customer complaint that unit is making a loud noise in spin, confirmed, bearings are worn out, installed new bearings, op test good ; used 1 W10435302 (BEARING) from stock"
Near Cleveland, OH 44109
Dan H
Job Details: 08/07/2020
DRYER WHIRLPOOL WED6620HC0 "Customer complaint of loud noise, found dryer vent rattling, adjusted, op test good"
Near Cleveland, OH 44109
Dan H
Job Details: 08/07/2020
DRYER MAYTAG MGDC465HW0 "Customer complaint that unit smells like gas, started timed dry cycle, burner lit, no gas smell noticed, the floor of the basement that the unit is in was recently painted advised customer that this is likely the cause of the smell she noticed, unit is o
Near Mentor, OH 44060
Jason N
Job Details: 08/07/2020
DRYER WHIRLPOOL WGD7000DW3 "Cc unit door hard to closeReplaced catch and strike using customer supplied pre Id parts. Closed up catch a little bit to ease closing of door. Let customer close door, customer satisfied. Op test good."
Near Broadview Heights, OH 44147
Corey L.
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint lettuce and greens froze and went mushy a few times, temps were 34-38 in ff 0 frz, water line is hooked up, advised to keep lettuce away from wall, adjusted temp to 40 and advised to allow 24hrs for temps to settle"
Near Lorain, OH 44052
Gabriel P
Job Details: 08/07/2020
DRYER CROSLEY VGD6505GW0 "Unit heating properly temp inside unit 347 heat coming out of unit 215 there may be a clogg in the ceiling vent advise customer to get maintenance person to check vent,opt test ok"
Near WARRENSVL HTS, OH 44122
Dan H
Job Details: 08/07/2020
WASHER MAYTAG MVWB865GW0 "Customer complaint of f5 error , plugged unit in, f5 flashes then user interface shuts off and this repeats, unit needs new control, customer says he paid sears for a warranty,advised customer to call sears; ordrng 1 W11162440 (CNTRL), used 1 SHIPPING
Near Bay Village, OH 44140
Gabriel P
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KBRA20ELSS01 Replace parts opt test ok
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/07/2020
REFRIGERATOR KITCHENAID KFIV29PCMS01 Cc unit loud again Found freezer fan frosted up again Called whirlpoolThey recommend replacing fan and bimetal and setting defrost to timed; ordrng 1 WPW10514110 (motor evaporator)
Near Avon, OH 44011
Gabriel P
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ "Temp was accurate,freezer temp 04 and fridge temp 36 on recommended working as designed,opt test ok"
Near Cleveland Heights, OH 44118
Jason N
Job Details: 08/07/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM "Cc unit not making iceRan manual harvest test on ice maker, ice maker not indexing, power into ice maker good at 120v. Unit needs ice maker. Do not have replacement truck stock in yet, will need to order. ; ordrng 1 W10884390 (icemaker)"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 08/07/2020
RANGE WHIRLPOOL WFC150M0EB4 "Found loose screw correct issue,opt test ok Also customer didn’t got receipt I need it but took a picture the one she has Home Depot did not send her the right one they told her thats all she need she will contact Home Depot to get actual receipt "