We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Painesville, OH 44077
Jason N
Job Details: 05/22/2023
"Installed main control. Ran auto test and calibration. All functions passed, op test good."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Painesville, OH 44077
Joe O
Job Details: 05/22/2023
"Cc: not rinsing properly, grinding noiseFound error codes f0e5(off balance). Found hub stripped. Wash plate will not come out. Needs hub and washplateAdvised customer may also need gear caseCustomer does not want to repair at this time ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/22/2023
"Replaced oven sensor,tested oven, explain cust that needs to run unit for a while so paint can cure and smoke on oven goes away, op test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Lorain, OH 44052
Angel
Job Details: 05/22/2023
"Cc that unit is working fine just that agitator broke. Confirmed cc, agitator split from bottom part will need agitator ordering part.; ordrng 1 W11550891 (Agitator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP25FSSS01
Near Fairport Harbor, OH 44077
Dan H
Job Details: 05/22/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 79 degrees, freezer section temperature at 79 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are not running, no power to compressor and condenser fan, unit needs new control, part is no longer available ; ordrng 1 2304009 (Cntrl)"
We serviced a
HOT POINT RANGE
Model RK767G0J4BG
Near Chagrin Falls, OH 44023
Joe O
Job Details: 05/22/2023
"Cc: not turning onFound set switch for upper over broken. Was attempting to run bake, unit just spins. Turned oven on. Cannot turn off. Found bake element warped. Needs switch and bake elementSwitch is no longer available.Shut power off to unit. Advised customer it is a safety hazard leaving the unit on. ; ordrng 1 WB22X5141 (oven switch(discontinued)) and 1 WB44X200 (bake unit 208v u.o.), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near Lorain, OH 44052
Gabriel P
Job Details: 05/22/2023
Replace control opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Westlake, OH 44145
Marie V
Job Details: 05/22/2023
"Cc that theres a piece that melted , that is not cleaning properly the dishes and that sometimes has water inside. Ran diag found error code F9e1 product not draining. Will need a new drain pump, also unit spray arms are clogged up will need to be replaced. Could not find what the plastic pieces was from. ; ordrng 1 W11579565 (Spray arm) and 1 W11627525 (Arm) and 1 W11412291 (Drainpump) and 1 W11590538 (Retainer) and 1 W11573766 (Spray arm small)"
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS20
Near Columbia Station, OH 44028
Angel
Job Details: 05/22/2023
Replaced ui tested u it and recommended customer to make sure to connect unit to wifi to keep it updated opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Cleveland, OH 44113
Manny
Job Details: 05/22/2023
"Cc unit not dispense water, verified and both valves humming, unit needs both valves replaced ; ordrng 1 W11512399 (Valve) and 1 WPW10341320 (valve-inlt)"
We serviced a
AMANA RANGE
Model AGR4230BAB3
Near Cleveland, OH 44102
Manny
Job Details: 05/22/2023
"Cc unit not heating, verified and igniter is burnt out, replaced with TS#12400035, opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
GE REFRIGERATOR
Model CYE22TSHSSS
Near Cleveland Heights, OH 44106
Manny
Job Details: 05/22/2023
"Cc unit not cooling in the FF but fz working, verified and Ff fan not running and some ice buildup under the fan and evap cove, unit needs evap cover kit; ordrng 1 WR17X28923 (fresh food evaporato), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ELECTROLUX DRYER
Model FFLG3911QW1
Near Strongsville, OH 44136
Angel
Job Details: 05/22/2023
Replaced thermal limiter tested unit opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/22/2023
"Replace harness,and steam ice opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Elyria, OH 44035
David R
Job Details: 05/22/2023
Cc unit leaking when water incoming. Found both the single valve and dual valve both cracked and broken apart. Ordering both valves. ; ordrng 1 WPW10279866 (Dual valve) and 1 WPW10238100 (Single valve)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Walton Hills, OH 44146
Bill
Job Details: 05/22/2023
"Cc door gasket torn, confirmed cc. Replaced door gasket with new one. Opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Cleveland, OH 44128
Bill
Job Details: 05/22/2023
"Cc could not remove filter, confirmed cc customer showed that the could not remove it. Filter was a little stiff but not stuck, removed old filter installed new filter. Had customer test my filter wrench to remove."
We serviced a
SAMSUNG DRYER
Model DV210AEW/XAA
Near Cleveland Heights, OH 44118
Bill
Job Details: 05/22/2023
"Cc dryer not working, confirmed cc at last visit. Replaced belt, tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Parma, OH 44129
David R
Job Details: 05/22/2023
"Customer had POP, 6/26/22, took pic. Cc unit not cooling and making loud noise from FZ. Found ice build up over FZ cabinet. Fan is making loud knocking noise. Fan is not spinning, stuck in one spot. Will need to steam all ice and replace FZ fan motor. ; ordrng 1 W11369036 (FZ fan motor) and 1 W11624942 (Harness with thermal fuse)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSF25C2EXW00
Near Cleveland Heights, OH 44118
Manny
Job Details: 05/22/2023
"Cc unit not starting, verified and compressor not running but power on unit, removed back cover and hook to killawatt and nothing, removed the starter and noticed that it was kinda melted, hooked to my compressor tester and compressor running properly, replaced starter device with TS#8201786, compressor kicked on and unit started cooling, set unit to recommended and advise customer to allow 24 to 48 hours for temps to reach set point, since temps inside are above 60 degrees. Opt test ok; used 1 8201786 (STARTER) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near University Heights, OH 44118
Manny
Job Details: 05/22/2023
"Cc unit making a loud vibration sound, verified and heard a vibration coming from the inside, took apart and all components are working properly, can find the cause of the noise, put back together and reran to pinpoint the sound but not noise after putting it back together, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Parma, OH 44134
David R
Job Details: 05/22/2023
"Replaced thermistor, evap fan and blade, heater and control. Reset temps. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS26C4XXY00
Near Middleburg Heights, OH 44130
Manny
Job Details: 05/22/2023
"Cc that valve is leaking, replaced valve with pre id, opt test ok"
We serviced a
FRIGIDAIRE RANGE
Model LFGF3052TFC
Near Garfield Heights, OH 44125
Bill
Job Details: 05/22/2023
"Cc would not heat, confirmed cc last stop. Changed igniter, opt test good"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Garfield Heights, OH 44125
Bill
Job Details: 05/22/2023
"Cc not cooling, confirmed cc. Replaced thermistor, opt test good."
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Broadview Heights, OH 44147
David R
Job Details: 05/22/2023
"Replaced strike, catch and spring. Tested, closing firmly, good, Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Strongsville, OH 44136
David R
Job Details: 05/22/2023
"Cc unit is not cooling. Found temp on FF side 60 and 20. SxS. Frost building up on Evap cover. Found burnt connection on heater. Fan is good. Ordering heater, and harness. ; ordrng 1 W11650662 (Heater and evap harness) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS0
Near Strongsville, OH 44136
David R
Job Details: 05/22/2023
Replaced both Front Burner Switches. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Rocky River, OH 44116
Gabriel P
Job Details: 05/22/2023
Replace icemaker and fan and heater opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Bay Village, OH 44140
Marie V
Job Details: 05/22/2023
"Defrosted all ice and replaced evapo cover, controls and gasket. Set to recommended temps. Advise cust to allow 24hours before restocking. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42FTS04
Near Avon, OH 44011
Angel
Job Details: 05/22/2023
"Discharged unit, replaced evaporator, compressor and pan heater put unit into a vacuum stayed at a 30 vacuum waited about ten minutes to make sure it would hold which it did we started unit up to recharge it and compressor would not start found inverter now had a failure code flashing 3 times indicating theres a inverter failure tried resetting unit but nothing unit will need inverter replaced.; ordrng 1 W10629033 (Inverter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD702MPS00
Near Kirtland, OH 44094
Jason N
Job Details: 05/22/2023
"Cc unit ice maker freezing up Customer stated the ice in the ice container has frozen together several times since he had the unit installed. Confirmed ice in container is fused together, slight frost/condensation accumulation on ice container and around freezer compartment. Checked freezer door gasket seal, checks good, no gaps. Ordering ice door and dispense mechanism to ensure good seal at ice chute. ; ordrng 1 WPW10504458 (Ice door) and 1 WPW10546285 (Motor)"
We serviced a
WHIRLPOOL DRYER
Model CEM2743BQ0
Near Painesville, OH 44077
Dan H
Job Details: 05/22/2023
"Customer complaint that unit is not working, found element open, unit needs new element; ordrng 1 W10864898 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Willoughby Hills, OH 44094
Corina B
Job Details: 05/22/2023
"CC that the lint falls off of the lint screen and is burning smell. Confirmed. Checked vent outside, no airflow. Removed the vent from dryer airflow. Found a t shirt stuck in the vent folded up. Removed the shirt. Tested, good airflow outside. Cleaned the dryer out. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model GHW9400PW4
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/22/2023
Cc unit not starting Found drain pump not engaging or motor control to run spin Possible issues with main control or motor control ; ordrng 1 W10756692 (cntrl-elec) and 1 280187 (pump-water) and 1 SHIPPING (SHIPPING LOGISTICS*) and 1 WP8182697 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Ravenna, OH 44266
Brian M
Job Details: 05/22/2023
Cc no spin Found belt off and motor pulley broken Motor cover missing, ordrng 1 W11409708 (Shield) and 2 W11573574 (Screw)s and 1 W11026785 (motor-drve)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ravenna, OH 44266
Brian M
Job Details: 05/22/2023
Cc unit not spinning Suspect tub hub damaged Cab not remove washplate Needs hub and plate ; used 1 W10528947 (HUB) from stock
We serviced a
ELECTROLUX OTR MICROWAVE
Model EI24MO45IBCY
Near Willoughby Hills, OH 44094
Jason N
Job Details: 05/22/2023
Installed control board. Illumination restored to display. Op test good.
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Hiram, OH 44234
Brian M
Job Details: 05/22/2023
Installed burner and switch OP Test Ok
We serviced a
GE WASHER
Model GTW460ASJ0WW
Near Chardon, OH 44024
Brian M
Job Details: 05/22/2023
Installed pump Ran test cycle OP Test Ok ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 05/22/2023
"Cc unit not heating Ran dryer op test, confirmed, no heat on timed dry setting. Checked power in to unit, good at 244v. L to L. Checked all thermals, all checked good. Checked power into heater element, missing L2, L1 is present from control. Checked centrifugal switch, switch checks good for continuity when closed. Found red wire terminal on motor connector had backed out of connector. Reseated terminal and reconnected. Reran dryer op test, good heat. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Euclid, OH 44132
Jason N
Job Details: 05/22/2023
"Cc unit only works intermittently Customer showed pop. Customer stated this is his third unit and each has done the same thing at one point. Ran diagnostics, found code f6e1 for ACU to HMI communication error. Checked voltage at terminal block, checked good at 240v L to L, and 118v from L to N. Ran timed dry heat test for 20 minutes, monitored voltages to unit. Slight drop in voltage, 8-10 volts when heater turns on. Canceled cycle and turned unit back on and off several times. No issues found at this time, could not duplicate concern."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Willowick, OH 44095
Jason N
Job Details: 05/22/2023
"Cc dishes on the the top rack are not being washed properlyChecked spray arm jet holes, all checked clear. Ran diagnostics, no codes stored. Found unit has reduced spray pressure from wash pump, very little water spraying from top spray arm. Unit will need pump/motor replaced. ; ordrng 1 W11025157 (Pump/motor assembly)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Olmsted Falls, OH 44138
Marie V
Job Details: 05/22/2023
Replaced control panel. Ran auto test and calibration. Op test okBrought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Garrettsville, OH 44231
Corina B
Job Details: 05/22/2023
Replaced the heater. Opt test ok. Advised Cust to replace the Plastic waterline with a braided flex or copper line.
We serviced a
GE WASHER
Model GTW460ASJ6WW
Near Windsor, OH 44099
Brian M
Job Details: 05/22/2023
Cc of noise Ran test cycle could not duplicate abnormal noise Advised to watch
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/22/2023
"CC that the unit is not working. Confirmed. Ran diag 3-2. Thermistor calibration failed, 9-1 not draining. 10-2. Vent electrical problem 7-1. Wash motor failure tested the fill valve 1300 ohms. Will need a new control and pump and motor. Customer does not want to repair. Is Colin whirlpool to see if they will cover parts; ordrng 1 W11410065 (Control) and 1 W11416362 (Pump and motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/22/2023
Replaced the tub. Started a cycle. No leaks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Andover, OH 44003
Brian M
Job Details: 05/22/2023
Recovered refrigerant Installed compressor and evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 5oz r134a Pressure sitting at 5 normal frost pattern OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Berea, OH 44017
Marie V
Job Details: 05/22/2023
"Cc that unit hd an error code F1e1. Confirmed, unit will need new control, verify power, wires are backwards and is missing ground. Unit will need new control, control isin BO. Office will contact once they have eta on the part. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/22/2023
"Cc that unit is not making ice and it did like 10 ice cubes in the last day. Took temps freezer at 20* and fresh food section at 47*. Ran step 56 for ice maker has error code E5 timed ice making. Verify freezer evaporator, no frost pattern, just a little and big ice buildup on evaporator. Ran step 4, a better frost but not complete frost. Unit will need sealed system repair, ; ordrng 1 W11578205 (Compressor) and 1 W11506623 (Coupler) and 1 W11504445 (Coupler) and 1 W11506635 (Coupler) and 1 W11506621 (Coupler) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler)"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Willoughby, OH 44094
Jason N
Job Details: 05/22/2023
"Installed inlet valve. Started quick cycle on hot setting. Unit sensed, filled and advanced to wash."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Willoughby, OH 44094
Jason N
Job Details: 05/22/2023
"Cc unit refrigerator section too coldCustomer stated unit is freezing product in crisper drawers. Ran diagnostics, no codes stored in history. Ran ff and freezer thermistor tests, ff section reading 3 degrees C and freezer reading -18 degrees C. Ran damper and ran evaporator fan tests, good airflow and damper opening and closing properly. Adjusted ff section temperature to 39 degrees F and advised customer to monitor over the next 48 hrs."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Mentor, OH 44060
Jason N
Job Details: 05/22/2023
"Cc unit vibrating/walking with smaller loadsCustomer showed pop Ran auto test cycle, all functions passed, no abnormal noise or vibration. Ran spin drain cycle using 5 large wet towels. No abnormal vibration found. No issues found with unit at this time. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWC200XW3
Near Avon, OH 44011
Marie V
Job Details: 05/22/2023
"Cc that basket dropped down. Confirmed, looks like one of the shocks came off the top. Corrected issue and recommended replacing them. ; ordrng 1 W10780048 (Shock), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Mentor, OH 44060
Jason N
Job Details: 05/22/2023
"Cc unit not making ice, leaking waterPulled ice maker, found ice maker funnel cup frozen with block of ice. Cleared ice from funnel. Water blockage in cup was caused by several small pieces of styrofoam. Reinstalled ice maker and ran manual test cycle. Ice maker indexed properly and filled mold with water, no leaks. Advised customer to allow approx. 3 hrs for ice production to resume. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDBH949AWW1
Near Painesville, OH 44077
Dan H
Job Details: 05/22/2023
"Customer complaint that lights are blinking, confirmed, reset user interface connection, buttons started working, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Chagrin Falls, OH 44023
Joe O
Job Details: 05/22/2023
Installed panel. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Painesville, OH 44077
Dan H
Job Details: 05/22/2023
"Customer complaint that unit is not washing dishes, heater has already been replaced, new heater is updated heater, started normal wash cycle, unit filled, wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly ; ordrng 1 W11416362 (Sump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ELECTROLUX DRYER
Model EFME627UIW2
Near Aurora, OH 44202
Joe O
Job Details: 05/22/2023
Installed roller assemblies. Tested. Op test ok
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Willoughby, OH 44094
Dan H
Job Details: 05/22/2023
"Customer complaint of noise, confirmed, found lint build up on blower wheel , cleared out, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Painesville, OH 44077
Dan H
Job Details: 05/22/2023
"Customer complaint that unit is not filling with water and not drying dishes, ran diagnostics found f7e1(no heat) error code, ran test cycle, unit filled and began washing, heater is working, unit needs new control, customer does not want repair at this time; ordrng 1 W11087208 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Madison, OH 44057
Dan H
Job Details: 05/19/2023
"Customer complaint that unit is running all the time and theres moisture in the back but no ice, fresh food section temperature at 37 degrees, freezer section temperature at 6 degrees, unit went into defrost on its own , heater did not turn on, evaporator is partially frozen again, heater works in diagnostics, evaporator thermistor is reading 6 ohms at 0 degrees, cleared evaporator, installed new thermistor ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Rocky River, OH 44116
Manny
Job Details: 05/19/2023
"Replaced valve and reservoir, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cleveland, OH 44111
Manny
Job Details: 05/19/2023
"Replaced UI with pre id, opt test ok took core for return"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS00
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/19/2023
"Cc that the u it is not making ice all the time, the ice maker was replaced twice but it stopped working. Took temps fresh food section at 40* and freezer at 10* . Ran step 56 found error code E2 motor lost position, nothing on ice maker that is obstructed. Ran step 57 to cycle ice maker heater comes on but does not moves, ice maker is not working. Would recommend replacing first, also dispenser gets ice on the door and it leaks, verify shut is good, sealing ll the way. Would recommend replacing ice bin door. Cust will not continue.; ordrng 1 W11624997 (Door ice seal), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W11658802 (ICEMAKER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS7
Near Pepper Pike, OH 44124
Bill
Job Details: 05/19/2023
"Cc not getting cold ff side, confirmed cc last visit. Installed new damper, and Ui board. Instructed customer to give unit 24 hours to get to temps."
We serviced a
GE RANGE HOOD
Model JVX5300DJ2BB
Near South Euclid, OH 44121
Joe O
Job Details: 05/19/2023
Installed socket. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/19/2023
"Cc unit not draining, fault code f9e1Found some standing water in bottom of unit. Hit cancel to drain, drain pump only making a buzzing noise but not pushing water. Pulled drain pump, found impeller damaged due to debris. Replaced drain pump using misc. truck stock part. Ran wash test cycle and canceled to drain. Unit drained out completely. Op test good. ; used 1 W11497943 (Drain pump) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, OH 44128
Corina B
Job Details: 05/19/2023
CC that the unit will not wash. Confirmed. Found the drain hose on the ground. Raised the drain hose to the sink secured it. Started a cycle. Opt test ok.
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS00
Near Perry, OH 44081
Dan H
Job Details: 05/19/2023
"Installed new user interface and thermal fuse, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Atwater, OH 44201
Brian M
Job Details: 05/19/2023
Installed ui OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Garfield Heights, OH 44105
Corina B
Job Details: 05/19/2023
"CC that there is a loud noise. Started a manual agitate and spin, no noise. Started a rinse and spin cycle with clothes, no noises. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/19/2023
Cc that porcelain is chipping on the unit. Verified and the paint on the front panel is flacking off in the inner part. Have to order because part that was ordered was the wrong one ordering front panel. Office to reschedule.; ordrng 1 279740 (Panel)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW1
Near Madison, OH 44057
Dan H
Job Details: 05/19/2023
"Customer complaint that unit is not filling with water, ran diagnostics, found f8e1(long/no fill) error code, found cold valve not opening, cold valve is receiving 120vac , unit needs new valve, installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
GE REFRIGERATOR
Model PSC25HGSABB
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 05/19/2023
"Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 72 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied inverter box tester to compressor, compressor started, frost pattern formed, unit needs new inverter , customer does not want repair at this time; ordrng 1 WR49X10283 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Cleveland, OH 44130
Corina B
Job Details: 05/19/2023
"CC that there is frost in the back wall. Confirmed. There is ice build up in the middle of the evaporator. Removed the evaporator cover, clear. Good frost pattern. Checked the gaskets, good. Temperature is at -2 fz and 40 ff. Set the fz at 0 and the ff at 37. Vaseline around the gaskets. Opt test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Parma, OH 44129
Corina B
Job Details: 05/19/2023
CC that the unit is leaking from the left side. Not all the time. Replaced the vent. Raised the feet up. Started a cycle. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM354GPS0
Near Parma, OH 44134
Corina B
Job Details: 05/19/2023
CC that there is a clunking noise. Confirmed. Found the pin that holds the door hinge is sheared off. Will need a new tub. Part is lifetime. Office to reschedule the appointment. Advised Cust to look at new tub when arriving ; ordrng 1 W10681513 (Tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near South Euclid, OH 44121
Joe O
Job Details: 05/19/2023
"Cc: frost build up, fan noiseFound evap completely frosted over. Found evap thermistor reading out of range. Needs evap thermistor and defrosted. ; ordrng 1 WPW10383615 (thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Parma, OH 44129
David R
Job Details: 05/19/2023
"Replaced reservoir and dual valve. Tested, good. Customer to purge 2 gallons for new filter. Good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near South Euclid, OH 44121
Bill
Job Details: 05/19/2023
"Cc gas smell, changed gas valve assembly, insured that fittings were sealed with TFE past, and tight. Checked for leaks no found. Opt test good."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Cleveland, OH 44105
Jason N
Job Details: 05/19/2023
"Cc unit not cooling Found unit at room temperature, compressor is not running. Inverter only buzzing when attempting to start compressor, compressor is locked. Unit will need compressor replaced and refrigerant recharge.; ordrng 1 W11578208 (Compressor) and 1 W11109499 (Drier) and 1 TJAF1200 (Tube extension)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Olmsted Township, OH 44138
Marie V
Job Details: 05/19/2023
"Replaced infinite switch, took pics of all burners working. Showed cust. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Cleveland, OH 44106
Jason N
Job Details: 05/19/2023
"Cc unit door and controls damaged prior to installUnable to repair unit. Front panel was received in damaged condition. Snapped pics. Customer did not receive console. Will need to reorder both panel and console. Console not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11416371 (Panel-front) and 1 W11622490 (Console)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP370PAHB1
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/19/2023
Replaced pump assembly tested unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Aurora, OH 44202
Brian M
Job Details: 05/19/2023
Drain pump running error 2 Called whirlpool no info on error Recommend pump and pressure switch and control ; ordrng 1 W11616491 (Control) and 1 W11044866 (switch-wl)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Eastlake, OH 44095
Dan H
Job Details: 05/19/2023
"Customer complaint that unit is not making ice, confirmed, ice maker will not cycle, ice maker is receiving 120vac , unit needs new ice maker, customer does not want repair ; ordrng 1 W11546935 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Maple Heights, OH 44137
David R
Job Details: 05/19/2023
"Replaced lid, strike and latch. Tested. Good Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Avon, OH 44011
Bill
Job Details: 05/19/2023
"Cc Ui face was moving, and drip pan tabs are broken, confirmed cc ordered new drip pan. Removed Ui to examine clips, found mounting plate only had one screw holding it and screw was loose. Tightened existing screw and installed another screw from surplus. Had customer verify, customer stated that they would put in new drip tray when it arrives.; ordrng 1 W10909034 (Drip tray)"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Brecksville, OH 44141
Marie V
Job Details: 05/19/2023
"Cc that when using oven unit makes a squeaky noise . Confirmed, explain cust that that noise comes from bracket on heating element, while unit heats up and cycles the metal contracts and makes that noise. Unit is working as designed. Op test ok"
We serviced a
GE RANGE
Model JGBS66REK4SS
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/19/2023
"Installed electrodes, found rear 2 burners still not igniting. Need spark module; ordrng 1 WB13X24741 (ignition module)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV02
Near Sheffield, OH 44054
Angel
Job Details: 05/19/2023
"Cc that unit is not freezing the ice cream she had to move it to another freezer they have. Verified temps and freezing wast at 5* and ff section at 39*. Took apart freezer to verify evaporator and it had a perfect frost pattern all around all the meats and other items inside freezer are completely frozen unit is making ice perfectly fine as well cannot find any issues but since I do know that the ice cream stays soft Im ordering the main board, ui and fan which comes with thermistors. ; ordrng 1 W10843055 (Main board) and 1 W11387386 (Ui) and 1 W11452196 (Fan with harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Cleveland, OH 44102
Manny
Job Details: 05/19/2023
"Cc unit not cooling in the Ff, verified and unit warm in ff and frosting in the fz, thermal fuse its open and control sending 2.4v to heater, unit needs control and harness ; ordrng 1 W11446726 (Control) and 1 W11624942 (Harness)"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Brecksville, OH 44141
Marie V
Job Details: 05/19/2023
"Cc that unit heats but wont dry. Confirmed, no air flow outside. Removed rear vent, found unit is clogged inside dryer, cleared all out, unit now is working as designed. Op test ok"
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Lakewood, OH 44107
Manny
Job Details: 05/19/2023
"Cc unit leaking, verified cc and unit leaking in between the pump and cabinet, unit has moisture on the main control, diverted cant find home and its clicking, there is moisture on all components, noticed the cabinet looks warped were the sump clips to the cabinet and pump is loose, gave customers estimate and not proceeding with repair; ordrng 1 WD19X25700 (Pump kit) and 1 WD19X25461 (Drain pump) and 1 WD19X28199 (Sump pump) and 1 WD21X27998 (Control) and 3 WD01X28338 (Pump latches)s and 1 WD19X26398 (Diverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
David R
Job Details: 05/19/2023
"Replaced FF thermistor kit, diffuser, icemaker and evap harness. Steamed all ice. Good. Also advised customer of needing to clean ice bin out and adjusting temp as needed. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model MHW3505FW0
Near Moreland Hills, OH 44022
Marie V
Job Details: 05/19/2023
"When replacing latch, heard a spark, verify panel is not working. Verify power coming in to board 120V, but no voltage going to panel ; ordrng 1 W11201283 (Control)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP02
Near North Royalton, OH 44133
Gabriel P
Job Details: 05/19/2023
"Replace mullion ,opt test ok"
We serviced a
GE RANGE
Model PGS960BELITF
Near Avon Lake, OH 44012
Angel
Job Details: 05/19/2023
"Cc that unit is not holding the set temperature on both ovens she states that the thermometer she uses say the temperature is way lower. Explained to her that those thermometers are slow reacting, so I preheated both ovens to 350* waited about 15mins after preheat was done to checked temperatures and the temperatures were perfect in both ovens at 352* to 360* and than showed the customer the difference from the thermometers she uses for the ovens they are really slow reacting and will give you way less temperature than what its actually at. Unit is working as designed."