Service History 193 - Fred's Appliance

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW4

Near Brook Park, OH 44142

David R

Job Details: 09/08/2022

"Cc unit not heating. Broken ignitor. Replaced from t/s. Tested. Good. Op Test Ok ,; used 1 279311 (IGNITOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Parma, OH 44134

David R

Job Details: 09/08/2022

"Mullion rail scratches on it, took pics. Also customer had recording of noise, damper. Ordering rail and damper.*** customer to open box for rail and check it out. ; ordrng 1 WPW10479155 (Damper) and 1 W10806457 (Rail)"

We serviced a

WHIRLPOOL DISHWASHER

Model KUDR02FSSS3

Near Broadview Heights, OH 44147

David R

Job Details: 09/08/2022

"Cc unit blinking not working. Clean blinking 7 times and repeats, tech sheet. Check heater circuit through diagnostics. No debris on wash motor. Ran diagnostics, water into unit, wash motor good, at end of diagnostics heater is coming on. Reset. Found a penny from under water fill switch. Could of been causing unit to not fill correctly and shut off heater. Ran unit filled up 4 times, cancelled to drain. Good. Working correctly. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 09/08/2022

"Reset icemaker and started to operate,opt test test ok"

We serviced a

GE RANGE

Model JGB735SP1SS

Near Cleveland, OH 44135

Angel

Job Details: 09/08/2022

Cc that rear right burner will not ignite. Confirmed would mot ignite igniter did not have the metal pin to ignite replaced ignitor tested unit. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/08/2022

Cc no ice Found icemaker rotating but not filling no noise coming from valve Swapped dispenser valve and ice valve and re ran test Needs dual Vale ; ordrng 1 WPW10420083 (valve) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL STACKED W/D

Model WHIRLPOOL

Near Fairview Park, OH 44126

Angel

Job Details: 09/08/2022

"Cc that unit has an F6E2 error code. Confirmed found error code in diagnostics units ui has miscommunication with control board tried doing a test cycle and it will not do anything unit will need ui and main control board. Ui is no longer available can not be fixed explained to customer she can try to replace control board but its not guaranteed to fix issue and stated she would rather spend the money on a new unit. Charged service call ; ordrng 1 W10369395 (Ui(discontinued )) and 1 WPW10442138 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chardon, OH 44024

Brian M

Job Details: 09/08/2022

Installed led OP Test Ok

We serviced a

FRIGIDAIRE RANGE

Model FGF326ASB

Near Parma, OH 44134

Manny

Job Details: 09/08/2022

"Cc unit not heating in the oven, ran bake at 350 igniter glow but valve never open, pull warmer drawer and noticed a lot of corrosion on valve, Valve has continuity but with all the corrosion will need to be replaced, unit will need igniter and valve; ordrng 1 3203459 (Bake valve) and 1 5303935066 (igniter,oven), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near Pepper Pike, OH 44124

Corina B

Job Details: 09/08/2022

"Recovered refrigerant, replaced compressor evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ng. The low side went into a 30 vacuum high side 80 psi. Called BJ cut cap tube the nothing is coming out of the cap tube. Used nitrogen to pressurize the low side nothing coming out of the cap tube. The cap tube is restricted. Unit is not repairable; used 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HZ00

Near Independence, OH 44131

David R

Job Details: 09/08/2022

"Cc unit wont stop making ice. Tested bin thermistor, per techsheet, open. Gave estimate to customer for repair. Customer will be recognized himself. SVC only. Do not order parts.; ordrng 1 WPW10511923 (Bin thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD8500DC1

Near Independence, OH 44131

David R

Job Details: 09/08/2022

"Found faulty thermal cutoff, replaced from t/s. Ran for 10 mins. Cycling on/off properly. Good. Op Test Ok WP3391912 thrmst, WP8573713 cutoff, part # if needed. ; used 1 279769 (THERMAL CUTOF) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Brecksville, OH 44141

David R

Job Details: 09/08/2022

"Cc unit not cooling. R600 unit. Loud compressor, overloading and cutting off every 1-2 mins and will cut off within 5-10 secs. Sealed system repair. Replace comp and drier. ***3 job count.***; ordrng 1 W11574734 (Comp)"

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC75EC0HS20

Near Garfield Heights, OH 44128

Corina B

Job Details: 09/08/2022

CC that the microwave sometimes does not start. Ran diag F6e0 Oven User Interface - Lost Communication total of 4xs since installing the new parts. Will need new harnesses. Office is to reschedule ; ordrng 1 W11356990 (Harness) and 1 W11256629 (Harness) and 1 W11245667 (Harness) and 1 W11546965 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Chardon, OH 44024

Brian M

Job Details: 09/08/2022

Installed door OP Test Ok

We serviced a

GE REFRIGERATOR

Model CWE23SSHHSS

Near Bay Village, OH 44140

Angel

Job Details: 09/08/2022

Cc that unit was leaking from the from in freezer. Opened up freezer and found a sheet of ice on bottom found drain tube clogged up cleared out all ice had to take apart freezer to get to drain hole cleared it out and got to back of unit and found the tube full of debris and hair cleared it out as well. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED9150WW0

Near Parma, OH 44129

Manny

Job Details: 09/08/2022

"Cc that unit squeak on one cycle but then stop and havent make any noise since, stated that wanted us to take a look, ran cycle and all noise are normal, checked felt seal to make sure nothing wedged in it and its cleared, customer asked if there is possible for something to get wedge in the seal and come out on its own, I told him thats a possibility. Cant duplicate issue, unit working as designed. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED94HEAW0

Near Beachwood, OH 44122

Jason N

Job Details: 09/08/2022

"Installed felt to drum. Installed drum into unit. Operation test good. Advised customer to allow felt adhesive to set before using unit, approx 24 hrs."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Shaker Heights, OH 44122

Jason N

Job Details: 09/08/2022

"Cc unit ice clumping Cust stated the ice is clumping in a corner of the ice container. Confirmed clumping in one spot in the container. Checked ice maker operation and fill, found ice chunk stuck to end of fill tube causing water to splash outside ice maker into container. Cleared ice and tested fill. No splash occurred. Advised customer to monitor."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 09/08/2022

"Found water leaking from waterline correct issue,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Conneaut, OH 44030

Dan H

Job Details: 09/08/2022

"Customer complaint that unit fills up and doesnt do anything, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE REFRIGERATOR

Model PDS18SBMARBS

Near Madison, OH 44057

Dan H

Job Details: 09/08/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 6 degrees, evaporator fan is not running, unit needs new evaporator fan motor ; ordrng 1 WR60X10300 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PSS26LSRBSS

Near Madison, OH 44057

Dan H

Job Details: 09/08/2022

"Customer complaint of noise and ice maker is not working, fresh food section temperature at 40 degrees, freezer section temperature at 0 degrees, found ice chute door stuck open, solenoid is receiving correct power, found ice maker fill tube frozen, unit needs new solenoid and valve; ordrng 1 WR62X10055 (Solenoid) and 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Perry, OH 44081

Dan H

Job Details: 09/08/2022

"Installed new led bulb, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MTB1956DEW

Near Perry, OH 44081

Dan H

Job Details: 09/08/2022

"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared drain tube, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Painesville, OH 44077

Dan H

Job Details: 09/08/2022

"Installed new freezer section door, tracks, thermistor and control, op test good"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Bedford Heights, OH 44146

Manny

Job Details: 09/08/2022

"Replaced parts ordered, hub wasnt here so replaced with TS# W10528947, opt test ok, advise customer to run a clean cycle ; used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Mentor, OH 44060

Dan H

Job Details: 09/08/2022

"Installed new dispenser, op test no good , dispenser is leaking and unit is overflowing dispenser, unit needs new dispenser and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11524106 (Dispenser) and 1 W11322884 (Cntrl)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYB1

Near Broadview Heights, OH 44147

David R

Job Details: 09/08/2022

"Put new wash motor in. Not working, tested power, still getting 120 coming in from control. Ordering another wash motor pump ; ordrng 1 WPW10482502 (Wash motor)"

We serviced a

MAYTAG REFRIGERATOR

Model MFT2776FEZ00

Near Eastlake, OH 44095

Dan H

Job Details: 09/08/2022

"Cleared evaporator drain tube, installed new drain pan, op test good v"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44113

Corina B

Job Details: 09/08/2022

CC that there is not enough water going into the unit. Cust is using normal setting. Advised cust to use a bulky items and deep fill to get the maximum amount of water water. Started a cycle on bulky items. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Painesville, OH 44077

Brian M

Job Details: 09/08/2022

Cc unit not heating Ran diagnostics found no errors Ran auto test 2 times and checked at step 6 heater is functioning No issue found at this time Tried to advise customer on Jet Dry usage and running hot water at the sink before starting dishwasher

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS1

Near LaGrange, OH 44050

David R

Job Details: 09/08/2022

Oven fire. Customer said they were preheating 350* on reg or conv bake. Saw flames coming from left side vent first then flames through both left/right side. Used fire extinguisher. Called safety as well. Documented. They said for customer to give them a call into safety line. Then will go from there. ; saved tckt

We serviced a

ELECTROLUX DISHWASHER

Model FFCD2413US2A

Near Painesville, OH 44077

Brian M

Job Details: 09/08/2022

Cc unit not draining Found debris in the drain pump Cleaned drain tube and pump

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Fairport Harbor, OH 44077

Dan H

Job Details: 09/08/2022

"Customer complaint of f7e1 error code, confirmed, found harness to capacitor broken, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11590868 (Harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300EWH03

Near Lakewood, OH 44107

Marie V

Job Details: 09/08/2022

Cc that the unit has condensation inside and gasket is broken . Comdensation is at the mullion showed cust button to turn on the moisture sensor on. Replaced gasket. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF707ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 09/08/2022

Customer did not had refrigerator plug in it was off advise him that I cannot diagnose unit properly cause it was not turn on for 24 hours, had to r/s.

We serviced a

MAYTAG DRYER GAS

Model MDG9700AWW

Near North Olmsted, OH 44070

Gabriel P

Job Details: 09/08/2022

"Check all fuses they are good but found motor stalling need motor,customer will not fix ; ordrng 1 WP35001080 (Motor), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 09/08/2022

Cc unit not startingCustomer states she dropped a sock down the lint trap chute and now the unit will not turn on. Removed sock from blower wheel. Reassembled and tested. Good heat and tumble. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44102

Marie V

Job Details: 09/08/2022

"Cc that the unit is not getting any water also the unit was spinning constantly will not stop same thing happened on a regular wash cycle. Found water shut off for unit started a cycle, pass. Ran diag found error code no error codes. Started a drain and spin. It finished in 15 min. Advice cust that if off balance load can take to get to finish. Also corrected issue with water. Unit is working properly at this point. Op test ok"

We serviced a

GE REFRIGERATOR

Model PSI23MGPABB

Near Rocky River, OH 44116

Marie V

Job Details: 09/08/2022

"Cc that the freezer stopped working and then the fresh food section too. Took temps 67*. On both sections, compressor not running. Verify power at compressor. 0 volts. Called BJ. Had me run a tester con compressor, is only humming. Also control is not sending voltage to compressor. Is burned in the back. ; ordrng 1 WR87X20798 (Compressor) and 1 WR55X10942C (Main control) and 1 WR86X25269 (Drier)"

We serviced a

KITCHENAID ICE MAKER

Model KUIX305ESS1

Near Lorain, OH 44053

Marie V

Job Details: 09/08/2022

"Replaced motor. Tested unit. Op test no good. Called BJ help me diag, unit will need transformer. Will credit cust for motor part. ; ordrng 1 WPW10485951 (Transformers), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFSL6KKXALS

Near Willoughby, OH 44094

Jason N

Job Details: 09/08/2022

Installed evaporator cover and drain pan. Steamed drain clear and cleared ice and water from ff section. Ensured good flow through drain tube. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Euclid, OH 44132

Corina B

Job Details: 09/08/2022

CC that the washer will work one time and then doesnt. Ran a calibration. Will not agitate but will spin. Found the cam has melted again. Called BJ the gearcase could have dropped causing the cam to melt. Will need a new gearcase and cam. ; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (Cam)

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW1

Near Bay Village, OH 44140

Angel

Job Details: 09/08/2022

Cc that unit sometimes wont turn on the ui will not light up. I took panel apart checked control and all wiring and looked good unit has good power coming in as well can not find issue or duplicate it. Probably had a loose connection so i made sure reconnect all connections and explained to customer if issue happens again he will need control and ui replaced. Parts are discontinued Charged service call.; ordrng 1 8558753 (Ui(discontinued )) and 1 8546219 (Control board(discontinued ))

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lorain, OH 44055

Angel

Job Details: 09/08/2022

Cc that unit was getting stuck on wash. Verified and found that the drain hose is on the ground explained to customer that the drain hose has to be at least 39 high from the ground for the washer to work properly because if not the water will drain out while filling causing the washer to pause and not continue because of not having enough water. Started a cycle so customer could see for himself and it started washing as should than I lowered the drain hose to the ground so he can see how the water comes out if its on the ground. Unit working as designed. Opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Broadview Heights, OH 44147

Manny

Job Details: 09/08/2022

"Replaced LEDs opt test ok, customer wanted to replace door gasket but gasket is discontinued he said hell look online and if he find it hell call us to install it. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Parma, OH 44134

Manny

Job Details: 09/08/2022

"Cc unit not agitating found codes f7e1 for basket speed fault, F1e2 for motor control fault, ran test cycle and shifter dont move, cancel test cycle and tilted unit back and found shifter arm stuck in the middle position, replaced shifter with TS#W10913953 ran test and unit just hums, unit will need main control, cap and motor.; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 W11170319 (cntrl-elec), used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Austinburg, OH 44010

Brian M

Job Details: 09/07/2022

Cc unit not running properly Found cold valve clogged Advised on screen filters for the inlet valve at the shut off valves to help prevent this in the future

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Euclid, OH 44117

Corina B

Job Details: 09/07/2022

"CC that the does not wash or spin. Confirmed. Ran diag Unit is not hooked up. F7e4 Basket Re- engagement f7e1 Tachometer missing or f7e7 Motor unable to reach target RPM. Found oil leaking on the gearcase and the cover is melted. Will need a gearcase, shifter, cam, capacitor, motor and washplate. ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11409708 (Shield) and 1 W11395618 (Capacitor) and 1 W10752283 (Washplate)"

We serviced a

ROPER WASHER

Model RTW4440XQ0

Near Willoughby, OH 44094

Joe O

Job Details: 09/07/2022

"Cc: not functioningFound unit will rinse and spin, but will not fill and agitate. Messing with atc harness and pressure hoses. Unit started to fill. Needs atc control; ordrng 1 WPW10184148 (swtch-temp), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GFE28GMKGES

Near Madison, OH 44057

Dan H

Job Details: 09/07/2022

"Installed new evaporator fan, op test good"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Elyria, OH 44035

Gabriel P

Job Details: 09/07/2022

"Found unit not responding and it has water inside gave estimate on parts needed,opt test ok customer will not fix ; ordrng 1 W10876600 (Pump) and 1 W11116592 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Cleveland, OH 44120

Corina B

Job Details: 09/07/2022

CC that there is frost and water dripping into the ff section and freezer. Confirmed. Found the frame bowing inward. Took pictures. Called t/l unit is non repairable

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Bedford, OH 44146

Manny

Job Details: 09/07/2022

"Cc that unit sometimes stop making ice, stated that unit had a ball of ice on fill tube, but that she cleaned it and unit made ice for about a day them stopped, ran harvest and ice maker is a little jittery when homing, replaced ice maker with the pre id, ran harvest opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Rocky River, OH 44116

Angel

Job Details: 09/07/2022

Replaced heater tested unit. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4850BW0

Near Brooklyn, OH 44144

Marie V

Job Details: 09/07/2022

"Cc that unit makes noises while tumbling. Confirmed. Found rollers needs replacement. Replaced dryer kit from T/S. When removing back panel found that L1 wire it started to burn. Showed cust. Replaced 3 prong wire from T/S as well. Clean up unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT), and 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

GE COOKTOP GAS

Model JVB67A2WW

Near Westlake, OH 44145

Gabriel P

Job Details: 09/07/2022

"Customer want to look at vent not cooktop but parts that was needed was no longer available they are discontinued ,opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Rocky River, OH 44116

Gabriel P

Job Details: 09/07/2022

"Pump not starting,ordering ; ordrng 1 W11460945 (Pump)"

We serviced a

AMANA WASHER

Model NFW7200TW

Near Westlake, OH 44145

Gabriel P

Job Details: 09/07/2022

Found unit lock and not draining gave customer and estimate of how much it will cost her she said she will buy new

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR1814TWB

Near Jefferson, OH 44047

Dan H

Job Details: 09/07/2022

"Customer did not receive parts , reordering ; ordrng 1 5303918274 (Evaporator) and 1 WPW10143759 (Drier)"

We serviced a

GE DRYER

Model GFD55ESSN0WW

Near Beachwood, OH 44122

Manny

Job Details: 09/07/2022

"Unit is stacked and in a narrow spot, will need second tech to be able to diagnose the unit, explained to customer that because unit is stacked I would have to come back with another tech to be able to diagnose the unit but.; saved tckt"

We serviced a

KITCHENAID RANGE

Model KSEG700ESS4

Near Strongsville, OH 44136

David R

Job Details: 09/07/2022

"Cc unit F2E0, UI keypad. Customer already hit breaker multiple times. When pressing some buttons on display. Not all make sounds even sound on and on high. Cleared codes. Reset wiring and breaker. Still getting error. Ordering UI and bezels ; ordrng 1 W10915661 (Control) and 1 W10813558 (Bezel)"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW0

Near Atwater, OH 44201

Brian M

Job Details: 09/07/2022

Cc unit was leaking and not running properly Found gearcase blowing oil and water all around bottom Will need gearcase and lower components as well as agitator ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10775188 (washplate) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ1

Near Cleveland, OH 44144

Marie V

Job Details: 09/07/2022

Cc that the glass broken when not in use. Replaced glass door. Op test ok

We serviced a

KITCHENAID COOKTOP GAS

Model KCGD500GSS00

Near Chesterland, OH 44026

Jason N

Job Details: 09/07/2022

"Cc unit burner valve brokeInstalled manifold using customer supplied part. Checked for gas leaks using fluid, no leaks. Tested all burner for operation. All tested good for flame. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC300ESS04

Near Gates Mills, OH 44040

Jason N

Job Details: 09/07/2022

"Cc unit not making ice Customer showed popFound ice maker stuck in mid cycle, will not index. Checked power to ice maker, good at 117v. Replaced ice maker using truck stock part. Ran manual ice maker harvest test. Ice maker indexed and filled with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near South Euclid, OH 44121

Jason N

Job Details: 09/07/2022

"Removed gearcase, found seal for gearcase not sealing. Installed gearcase. Ran auto test and calibration. Ran quick wash cycle, no leaks. Operation test good."

We serviced a

GE RANGE

Model JGBP85SEJ1SS

Near Mayfield Heights, OH 44124

Corina B

Job Details: 09/07/2022

CC that the oven does not heat. Confirmed. 2.8 amps for the igniter. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVQ8

Near Mayfield Heights, OH 44124

Corina B

Job Details: 09/07/2022

"CC that the lower rack metal is broken off. Confirmed. Will need a new rack. Talked to BJ and the warranty company will not cover the part, due o it being cosmetic."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Strongsville, OH 44136

David R

Job Details: 09/07/2022

"Cc unit not making ice. Went into test mode. Icemaker error code reading E5, bad thermistor. Icemaker did cycle in test 57/59. Unplugged unit for 5 mins. Reset error codes. Called for water. Filled icemaker. Would suggest Icemaker being replaced. Customer wants to wait to see if it will kick back on by itself, if not, will give us a call and order icemaker. As of now, paid SVC, do not order parts. ; ordrng 1 W11483245 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X16DW04

Near Ravenna, OH 44266

Brian M

Job Details: 09/07/2022

Recovered refrigerant Installed compressor Ran 30 inch vac for 20 min Watched no change Recharged with 3.5 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near Euclid, OH 44117

Manny

Job Details: 09/07/2022

"Cc unit not lighting FR burner, asked tenant for pop he said he doesnt have any, he called property manager and hes on the way with pop, Found igniter sparking at the bottom removed and reinstalled igniter, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDW02

Near Richmond Heights, OH 44143

Joe O

Job Details: 09/07/2022

"Cc: not cooling properlyFound temps in ff section at 65 degrees, freezer at 40 degrees. Found evap completely frosted over. Ohmed out heating circuit from control. No open circuits, no reading from element. Bi metal closed. No power to heating element. Needs element, control, and harness.Parts show out of stock. Office to rescheduleCustomer showed pop; ordrng 1 W11616409 (Harness) and 1 W11616408 (Defrost control) and 1 W11562215 (Element)"

We serviced a

MAYTAG DRYER

Model MDG2500BWW

Near Mentor, OH 44060

Corina B

Job Details: 09/07/2022

CC that the unit stops heating after 10 minutes. Confirmed. The igniter turns on and does not light. Replaced the gas coils from t/s. Ran dryer for several minutes heating. Opt test ok ; used 1 279834 (COIL) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT106TFDW01

Near Broadview Heights, OH 44147

David R

Job Details: 09/07/2022

"Apartment maintenance moved unit to same complex different apartment. 1353 Seneca blvd. Replaced defrost board, harness. Good. Op Test Ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Streetsboro, OH 44241

Brian M

Job Details: 09/07/2022

Cc unit shut off completely no lights or anything for 4 days then turned back on then it shut off again and turned back 2-3 days later Unit is running and functioning properly at this time But suspect issues with power supply/ main control board ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID RANGE

Model KDRS407VSS04

Near Euclid, OH 44143

Jason N

Job Details: 09/07/2022

Installed main control. All functions tests passed. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS04

Near Maple Heights, OH 44137

Joe O

Job Details: 09/07/2022

Installed door cams. Tested. Op test ok

We serviced a

AMANA RANGE

Model ACR4303MFB4

Near Chardon, OH 44024

Joe O

Job Details: 09/07/2022

"Cc: not functioningFound unit will not bake, and cooktop not functioning. Pulled unit. Display powered on. Tested u it started to heat. Checked voltage, unit receiving proper power. Jiggled outlet, unit lost voltage. Need electrician. Customer showed pop; saved tckt"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Mentor, OH 44060

Corina B

Job Details: 09/07/2022

CC that the oven takes to long to heat and does not cook correctly. Turned oven on to 350* oven turned on after on spark. Wait 15 minutes after the buzzer checked the temperature 350*. Advised cust to wait 10-15 minutes after the buzzer to insert the food.

We serviced a

KITCHENAID RANGE

Model KFDC506JSS01

Near Columbia Station, OH 44028

David R

Job Details: 09/07/2022

"Cc unit start button stays lit, light button not working and oven control not working, broken grates. Tried resetting. Did not do anything. No SPs. Problem with UI. Ordering UI control and burner grates; ordrng 2 W11380124 (Burner grate)s and 1 W11492297 (Control)"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEW00

Near Euclid, OH 44132

Jason N

Job Details: 09/07/2022

Cc unit leaking water from freezer sectionFound ice buildup on bottom of freezer. Cleared ice and steamed out defrost drain. Ensured good flow through drain. Op test good.

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Andover, OH 44003

Dan H

Job Details: 09/07/2022

"Installed new gearcase, stator, rotor, clutch, slider, harness, and control, op test good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lakewood, OH 44107

Angel

Job Details: 09/07/2022

Cc that unit is not heating. Verified power to unit and unit does not have 240vac but it does have 120vac from L1 to neutral and 120vac from L2 to neutral customer will need an electrician. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Avon, OH 44011

Gabriel P

Job Details: 09/07/2022

Found unit not draining use shot vac got all water out and check pump found nothing inside but pump motor overheating ordering pump ; ordrng 1 WPW10276397 (Pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Painesville, OH 44077

Dan H

Job Details: 09/07/2022

"Installed new control, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Garfield Heights, OH 44125

Marie V

Job Details: 09/07/2022

"Cc that the unit is not cooling. Confirmed, took temps 61* fresh food and 11* to 30* in freezer. Fan not running, getting 120V. And full frost pattern on evapo. Replaced fan from Surplus. Op test okAdvice cust to allow 24 hours to reach normal temps. ; ordrng 1 WPW10464673 (Fan)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Maple Heights, OH 44137

Marie V

Job Details: 09/07/2022

"Cc that the unit is not coming on. Confirmed. Verify power at terminal block. from L1 to N 0V , from L2 to N 0V , from L1 to L2 0V. Looked at breaker box. Theres a double breaker that is shut off but is also off place. Showed cust. Will need electrician."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 09/07/2022

Found error code f7e1 no heat ran auto calibration and it clear control and heater came to 199 degrees

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Fairport Harbor, OH 44077

Corina B

Job Details: 09/07/2022

CC that the water valve does not shut off. Confirmed. Replaced the valve. Ran a calibration. Started a normal cycle. No leaks. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Painesville, OH 44077

Dan H

Job Details: 09/07/2022

"Customer only received one kit and one extra led module, reordering 3 more kits, part is out of stock so not scheduling return appointment ; ordrng 3 W11632139 (Led kit)s"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Angel

Job Details: 09/07/2022

Cc that unit is locked and wont fill. Unit is just sticking on a drain and door is locked unit will need control board replaced. Ordering control.; ordrng 1 W11574590 (Control)

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Aurora, OH 44202

Brian M

Job Details: 09/07/2022

Installed ui and panel OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2614qs6a

Near Painesville, OH 44077

Dan H

Job Details: 09/07/2022

"Customer complaint that water is dispensing very slow, confirmed, good flow from supply, unit needs new valve, unable to reach landlord, landlord has not been quoted ; ordrng 1 242252702 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Chardon, OH 44024

Joe O

Job Details: 09/07/2022

Cc: strike brokenFound strike broke off in latch. Needs strike and latch assemblyLatch out of stock. Office to reschedule; ordrng 1 W11457841 (Strike assembly) and 1 W11394572 (Latch)

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Berea, OH 44017

David R

Job Details: 09/07/2022

"Cc unit not heating. Found element coils touching cavity, took pics. Replaced element and thermal fuse. Tested unit, heated and cycling. Short vent outside, good airflow. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"

We serviced a

GE REFRIGERATOR

Model GSS20IEMDWW

Near Olmsted Falls, OH 44138

David R

Job Details: 09/07/2022

"Cc unit icemaker not working because of leak in water line. Found brittle icemaker water line. About 5-7 different breaks in it. Customer floor is messed up but she is getting new one, can just pulled fridge easily out. Ordering fill tube. ; ordrng 1 WR17X11168 (Water tube icemaker)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Euclid, OH 44123

Manny

Job Details: 09/07/2022

"Cc unit making a loud noise when start spinning, ran diagnostics no codes, tilted unit back and found shifter arm not in the cam, reset shifter arm and ran drain and spin unit spinning without any noise, opt test ok"

We serviced a

GE COOKTOP GAS

Model n/a

Near Aurora, OH 44202

Brian M

Job Details: 09/07/2022

Cc no spark Found unit getting power but not igniting Transformer is needed Part under warranty From previous repair ; ordrng 1 WB27X21609 (transformer)

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