We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW
Near Brooklyn, OH 44144
Corina B
Job Details: 05/05/2021
CC That there are screws missing from the freezer door. Confirmed. Will need screws. ; ordrng 4 WP489497 (Screw)s
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ
Near Ashtabula, OH 44004
Joe O
Job Details: 05/05/2021
Cc: pipes banging when fillingRan test cycle. Found small amount of chatter from pipes. Needs water valve; ordrng 1 WPW10327249 (water intake valve)
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS2
Near Grafton, OH 44044
David R
Job Details: 05/05/2021
"Cc unit not making ice. Found drain cap turned, almost off but loose enough for water to drop through. Unit called for water, water all draining through cap, showed customer, tightened, reservoir filled up. Started going through ice making. Give time for unit to make ice and drop. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Westlake, OH 44145
Marie V
Job Details: 05/05/2021
"Cc that they plugged unit in and is not turning on. Confirmed, found main power cord not connected to the cabinet of the unit. Plugged in, op test ok advice cust to allow unit 25 hours to reach normal temps."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS
Near Cleveland, OH 44121
Jason N
Job Details: 05/05/2021
"Cc unit freezer not cooling and PO code comes up.Found unit freezer cold, but reading 25 degrees. Ran diagnostics test 3, found running step 4 causes unit to lose power resulting in PO code. Checked freezer evaporator fan motor, found fan blade stuck in ice, evaporator iced over. Ran manual defrost test 38, defrost heater turned on, defrost circuit is good. Unit needs control and freezer evap fan. Control not showing in stock from Marcone, office to contact customer for next service date. ; ordrng 1 W11109595 (Evaporator fan w/harness) and 1 WPW10675033 (Main control)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 05/05/2021
Installed water valve Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Dorset, OH 44032
Joe O
Job Details: 05/05/2021
Cc: ice dispenser making noiseTested ice multiple times. Could not duplicate issue. Ice maker cycled. Op test ok
We serviced a
KITCHENAID COOK TOP
Model KICU500XSS01
Near Thompson, OH 44086
Joe O
Job Details: 05/05/2021
"Cc: not functioning, burning smellFound error code f47(emi filter board). Found fuse blown on emi filter board blown. Needs moduleCalled whirlpool tech line spoke with Leon. He stated to replace the module. Spoke with whirlpool safety, stated to replace the module.Entitlement shows module under a parts only warranty; ordrng 1 W10857230 (module)"
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Bay Village, OH 44140
Marie V
Job Details: 05/05/2021
"Cc that the she was using the oven and she heard a bang on unit, control now isnt working. Unit is getting proper voltage verify at the terminal block, L1 to N 120 L2 to N 120 L1 to L2 244V. Took back panel off and verify control. Found it shorted, took pics. Unit will need main control. ; ordrng 1 WP5701M796-60 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Ravenna, OH 44266
Brian M
Job Details: 05/05/2021
"Cc unit will not agitate Found washplate stripped out and tub hub damaged Needs washplate and tub hub ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Painesville, OH 44077
Joe O
Job Details: 05/05/2021
"Cc: not cooling in ff sectionFound temps at 6 in freezer and 62 in ff section. Found evaporator is completely frosted over. Entered manual defrost. Unit is defrosting. Needs controlReplaced control, steamed evap. Advised customer to allow 24 hours for temps to adjust. Op test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.12793K310
Near Painesville, OH 44077
Dan H
Job Details: 05/05/2021
"Customer complaint of burning smell, found lower rack wheel fell off and landed on heater, unit needs new lower rack, customer will install ; ordrng 1 WPW10195417 (Rack wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Kent, OH 44240
Brian M
Job Details: 05/05/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Mogadore, OH 44260
Brian M
Job Details: 05/05/2021
Cc gasket not sealing and door uneven Leveled unit and positioned gasket OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Painesville, OH 44077
Joe O
Job Details: 05/05/2021
Cc: oven not heatingFound terminal block shorted out. Replaced terminal block kit. Ran test bake. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/05/2021
"Cc unit not baking Found bake element open Needs element ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/05/2021
"Cc of no cool Found temps to be room temp and nothing running Spoke to BJ he advised and to order Compressor and GF2 board Compressor under warranty ; ordrng 1 W11333076 (Gf2 board) and 1 W11025999 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG STACK W/D
Model MET3800TW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/05/2021
Installed hose OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Parma Heights, OH 44130
Marie V
Job Details: 05/05/2021
"Replaced ice maker , it cycle on its own. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Beachwood, OH 44122
Brian M
Job Details: 05/05/2021
Installed clips and pads OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Independence, OH 44131
Corina B
Job Details: 05/05/2021
"CC that there is a high pitch noise. Faint high pitch noise coming from the ui, when off. Called t/l Leon file # 7730671205 will need to replace the ui to see if the noise goes away. Will need a new ui. Office to reschedule ; ordrng 1 W11492299 (Ui)"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Seven Hills, OH 44131
Corina B
Job Details: 05/05/2021
CC that the breaker keeps tripping. Took a picture of the breaker box. Not on a Dedicated Circuit. Tested upper oven 3.5 amps. Working as designed. Talked to BJ could be a weak breaker. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, OH 44144
Corina B
Job Details: 05/05/2021
CC that the unit is not cooling. Ff and Fz 80*. Checked the compressor 9.45 amps. Locked rotor. Will need a compressor ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Parma, OH 44134
Corina B
Job Details: 05/05/2021
Replaced the door. Will need a badge and plugs. Cust can install the parts. ; ordrng 4 WP12246610 (Plug)s and 1 W11223753 (Badge)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Parma Heights, OH 44130
Marie V
Job Details: 05/05/2021
"Replaced parts, tested outlet, is good. tested unit twice and ask cust to try to confirm, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Westlake, OH 44145
Corina B
Job Details: 05/05/2021
CC that the freezer lights went out. Found 2 faulty light. Will need led light. Cust can install parts. ; ordrng 2 W11462342 (Led)s
We serviced a
MAYTAG FREEZER
Model MZF34X20DW00
Near Elyria, OH 44035
Gabriel P
Job Details: 05/05/2021
"Follow all step of seal system and re charge it,opt test ok working as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Lorain, OH 44055
Gabriel P
Job Details: 05/05/2021
Cc that water is warm when dispensed from unit. Verified and explained to customer that for the water dispenser there is no temperature setting for the water. Unit is working as designed. Opt test ok.
We serviced a
MAYTAG RANGE
Model MER8650ES0
Near Grafton, OH 44044
David R
Job Details: 05/05/2021
"Cc unit not heating correctly. Found warped element, broken. Ordering; ordrng 1 W10779716 (Element)"
Near Cleveland, OH 44102
Corina B
Job Details: 05/05/2021
CC that there is a fault code f47 on the right hand side. F-47 Power supply from power control board to User Interface is missing or WIDE communication error between UI and power control board or an open fuse on the filter board. Will need a new module. Part is still under warranty. Office to reschedule. ; ordrng 1 W10857233 (Module) and 1 W10885135 (Module)
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Cleveland, OH 44102
Corina B
Job Details: 05/05/2021
"CC that there is a fault code and beeps. Ran diag F5e3 Lid Lock Will Not Unlock, f2 e1 UI Stuck Button. Unit beeps and shuts off. Checked the lock out of range. Will need a main control, ui and lock. Office to reschedule ; ordrng 1 W11112656 (Ui) and 1 W11400681 (Control) and 1 W10810403 (Latch)"
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3536GS
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/05/2021
"Cc unit burners not lightning properly.Customer states unit is under warranty, confirmed Jennair 24 mo. In service bench. Found 3 burner heads very slow to ignite, spark ignitors are raised up too close to burner cap. Tapped electrodes back down into ceramic insulators. Ran burner ignition tests. Spark and ignition much improved. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 05/05/2021
"Customer complaint that unit is not agitating, ran diagnostics found f0e2(oversuds) error code, started normal wash cycle, unit filled, wash plate is not moving separately from basket, found shifter not connected to cam, corrected, op test good"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Painesville, OH 44077
Dan H
Job Details: 05/05/2021
"Installed new control and user interface , found a line broken off of dispenser, unit needs new dispenser, part is out of stock so not scheduling return appointment ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Mentor, OH 44060
Dan H
Job Details: 05/05/2021
"Customer complaint that unit is leaking, bellow is good, started normal wash cycle, unit filled and began washing, unit drained, no leaks found, found evidence of water leaking passed bellow, advised customer to wipe bellow and door glass between uses , unit is operating as designed ."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44149
David R
Job Details: 05/05/2021
"Found F7E4 not engaging error. Not spinning. Rotor is spinning under but basket is barely moving. Ordering gearcase, clutch and slider; ordrng 1 W10754448 (Clutch) and 1 W11423759 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
WHIRLPOOL RANGE
Model WFG540H0ES1
Near Parma, OH 44134
David R
Job Details: 05/05/2021
"Cc both front burners not lighting. Same issue as previous. Not lighting all the time. Cleaned and still working intermittently. Ordering burner heads ; ordrng 2 WPW10515455 (Burner head)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, OH 44133
David R
Job Details: 05/05/2021
"Cc unit not agitating. Found shifter was not put on correctly from factory. Corrected, tested, good. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6230RHW
Near Painesville, OH 44077
Dan H
Job Details: 05/05/2021
"Customer complaint that unit is shutting down before clothes are dry, ran diagnostics found f3e2(moisture sensor open or shorted, found moisture sensor open , unit needs new MOV harness; ordrng 1 WPW10298258 (Harness)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/05/2021
"Customer complaints timer not advancing check vent out side is clog advise customer to clean also check voltage to timer confirm not advancing but is getting proper voltage need timer customer will think about it ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS02
Near Avon, OH 44011
Gabriel P
Job Details: 05/05/2021
Damper has been replaced. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Parma, OH 44134
Marie V
Job Details: 05/05/2021
"Cc that the unit is leaving white residue on clothes and one time the clothes were still wet by the end of the cycle. Cust change to HE detergent, I ran diag no error codes. Filled unit on manual test and started an agitation to see if any white particles will come out, none, just a little bit of detergent. Advice cust to run clean washer cycle once a month and to use 1-2 tablespoons of detergent per load. Couldnt find any problems with unit. Working as designed. Op test ok. Also explain cust on when having an off balance load what they unit will do if no one is there to rearrange clothes"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TD2A
Near Middleburg Heights, OH 44130
David R
Job Details: 05/05/2021
Replaced UI. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Warrensville Heights, OH 44128
Jason N
Job Details: 05/05/2021
"Cc unit not starting cycle.Ran diagnostics, found codes f7e6 for motor fault, f7e7 for motor unable to reach target rpm, and f1e1 for main control fault. Power cycled unit. Ran auto test, all functions passed. Started normal load. Unit filled with water but would not advance to wash, just sitting idle. Unit needs main control. Control shows out of stock on Marcone, office to contact customer with next service date. ; ordrng 1 W11417466 (Main control)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Shaker Heights, OH 44120
Jason N
Job Details: 05/05/2021
"Cc unit not startingChecked power in to unit, found missing neutral from outlet. Checked breaker. Good power in at 245 L1 to L2, 123v L to N. Ran dryer op test, still not turning on. Found neutral missing again to unit. Advised customer to contact electrician to have breaker or outlet inspected. Found another outlet in basement to plug unit into, unit is working in this outlet."
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Cleveland, OH 44124
Brian M
Job Details: 05/05/2021
"Cc no bake Found several errors of f6e0 Miscommunication found UI to be cutting in and out while in diagnostics Needs UI and control,; ordrng 1 W11205353 (cntrl-elec) and 1 W11339755 (UI) and 1 WPW10324262 (igntr-oven)"
We serviced a
WHIRLPOOL RANGE
Model WFC310S0EW3
Near Elyria, OH 44035
Marie V
Job Details: 05/05/2021
"Took POP. Cc that the unit has an error code of F9E0, confirmed when arrive error code was showing in display. Check incoming power at terminal block. L1 to N 120, L2 to N 121 and from L1 to L2 241V. Check all wires and connections on unit they were all good. And the screws on terminal block are tight. Unit will need main control.; ordrng 1 W11122533 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB7
Near Parma, OH 44134
Dan H
Job Details: 05/05/2021
"Installed new sump assembly, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Warrensville Heights, OH 44128
Jason N
Job Details: 05/05/2021
"Cc unit making a knocking noiseConfirmed knocking noise when unit tumbling. Pulled front panel, found metal bead stuck in front felt seal. Removed and retested, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Fairview Park, OH 44126
David R
Job Details: 05/05/2021
"Customer had questions about different sounds with unit. Checked unit over. Normal sounds from when unit is switching between agitate and spin. Tested diagnostics, good. Unit is good. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 05/05/2021
"Bent the hinge in place,opt test ok"
We serviced a
JENN-AIR RANGE
Model JDRP636HL00
Near Broadview Heights, OH 44147
Jason N
Job Details: 05/05/2021
"Cc unit oven door not sealing on right side.Customer stated right side of door not sealing, can feel heat escaping. Ran bake test to 350 degrees, small amount of heat can be felt on right side of door, right side may be sticking out about an 1/8 compared to left side. Replaced door hinges using customer supplied pre Id part. No difference on door. Called wp techline, Dave, replace hinges, receivers and inner door. Parts not showing in stock on Marcone, office to contact customer with next service date. ; ordrng 1 W11334152 (Inner door) and 1 W11318331 (Receiver) and 1 W11317948 (Receiver)"
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Amherst, OH 44001
Marie V
Job Details: 05/05/2021
"Cc that the unit is leaking. Ran diag and found error code f5e4 door not open error, F8E1 long fill. Unit has old dispenser will need new dispenser you can track water marks from it. Also ran a step 12 on diag to test unit, everything checked out good. Unit will need valve and dispenser ; ordrng 1 W11465533 (Dispenser) and 1 W11316256 (Valve) and 1 W11316255 (Valve)"
We serviced a
KENMORE RANGE
Model 790.9611240D
Near Elyria, OH 44035
Gabriel P
Job Details: 05/05/2021
"Found left front switch defective causing light to stay on ; ordrng 1 316436001 (Switch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Wickliffe, OH 44092
Dan H
Job Details: 05/05/2021
"Customer complaint that unit is not agitating, found shifter disconnected from cam, no damage to shifter or cam, reconnected, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44105
Jason N
Job Details: 05/05/2021
"Installed oven ignitor. Ran bake test to 350 degrees, op test no good. Ignitor not receiving power. Found gas valve open. Unit needs gas valve.; ordrng 1 WP98014893 (Gas valve)"
We serviced a
ELECTROLUX WASHER
Model EIFLW50LIW0
Near Geneva, OH 44041
Joe O
Job Details: 05/05/2021
"Cc: not spinning, noise, not finishing a cycleFound error code e38(air trap clogged). Ran test cycles. Ran spin cycle. No abnormal noises. Following test 5 per tech sheet, water level is not 4.5 inches or above. Needs pressure switch. Per tech sheet if pressure switch does not fix issue replace control. Advised customer unit may also need a control. Customer stated to replace both control and pressure sensor. ; ordrng 1 134762010 (switch,pressure) and 1 809019912 (control asmy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Rocky River, OH 44116
David R
Job Details: 05/05/2021
Replaced part. Tested. Good. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FTMS02
Near Highland Heights, OH 44143
Brian M
Job Details: 05/05/2021
Replaced icemaker and switch OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Wickliffe, OH 44092
Dan H
Job Details: 05/05/2021
"Customer complaint that oven is not working, found bake valve solenoid open, installed new gas valve, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW
Near Wickliffe, OH 44092
Dan H
Job Details: 05/05/2021
"Customer complaint that door spring makes noise when opened, found grommet on hinge damaged causing it to slide out from under hinge after a few opens, unit needs new hinge; ordrng 1 WP8066057 (Hinge)"
We serviced a
WHIRLPOOL RANGE
Model WOS31ES0JS01
Near Cleveland, OH 44109
Jason N
Job Details: 05/05/2021
Installed latch assembly. Ran bake test to 350 degrees. Unit heating. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW00
Near Mentor, OH 44060
Dan H
Job Details: 05/05/2021
"Customer complaint of banging/rattling noises in the first 10-15 seconds at start up, air damper is loud when opening and closing, unit needs new air damper; ordrng 1 WPW10594330 (Damper)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44108
Jason N
Job Details: 05/05/2021
"Cc unit just beeping, control does not respondCustomer stated she cannot start a cycle, when she closes the door it just beeps. Found customer was not closing the door before the countdown. She thought she was supposed to wait until it counted down before she closed the door. Started normal wash cycle, showed customer how to operate unit. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Geneva, OH 44041
Joe O
Job Details: 05/05/2021
Installed control and ui. Ran quick test cycle.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW01
Near Cleveland, OH 44110
Jason N
Job Details: 05/05/2021
"Cc unit not making ice.Customer stated he changed the filter recently due to water dispense being slow. It did not help. Confirmed very slow water dispense. Checked filter install, checked good. Checked water pressure into unit, good water pressure. Unit needs filter housing. Customer will think about repair and contact office if moving forward. ; ordrng 1 W10862456 (Filter housing)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Chardon, OH 44024
Brian M
Job Details: 05/05/2021
Installed control Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Rocky River, OH 44116
David R
Job Details: 05/05/2021
"Cc had questions about fan running after oven use. Ran through diagnostics, good. Let customer know, normal for cooling fan to come on and cool down unit until proper temp is met for it to turn off. Went over different functions with unit. Test good. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG770H0FZ
Near Geneva, OH 44041
Joe O
Job Details: 05/05/2021
Customer showed pop. Adjusted igniter. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 05/05/2021
"Customer complaint that unit is not agitating properly, ran diagnostics no error codes, started normal wash cycle, unit filled and began agitating, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model AGR4230BAW3
Near Amherst, OH 44001
Marie V
Job Details: 05/05/2021
"Took POP. Cc that the unit caught fire. Took pics. Spark module, switches, all igniter on top are burn. Called Whirlpool tech line, will call cust to ask what they want to do. If get a new one or the money that they paid for unit. ; ordrng 1 WPW10548355 (Harness) and 4 WPW10548355 (Igniter)s and 1 WP6610341 (Module) and 3 WPW10141709 (Valve burner)s and 1 W11173616 (Cord) and 2 W10859921 (Tubing)s and 2 W11213836 (Venturi)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near South Amherst, OH 44001
Gabriel P
Job Details: 05/04/2021
Cc that they have long dry times. Verified and found that receptacle on wall has poor connection every time you wiggle the cord on wall outlet it will start working. Will need electrician to verify issue with receptacle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Geneva, OH 44041
Joe O
Job Details: 05/04/2021
"Installed control, ui, and water valve. Ran auto test and calibration. Op test ok"
We serviced a
KITCHENAID RANGE HOOD
Model KVWB600HBS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/04/2021
Installed leds and transformer OP Test Ok
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3536GB00
Near Pepper Pike, OH 44124
Jason N
Job Details: 05/04/2021
"Cc unit keeps sparking. Customer stated the unit will continue to spark when trying to turn one of the burners on. Ran ignition test on all burners, good spark and ignition each time, could not duplicate a continued spark issue at this time. Advised customer to ensure to turn burner knob slightly past ignition print for burner to light properly."
We serviced a
JENN-AIR RANGE
Model CCE3401B
Near Austinburg, OH 44010
Joe O
Job Details: 05/04/2021
"Installed cooktop, and foam tape. Op test ok"
We serviced a
SAMSUNG DRYER
Model DV48J7770EPA2
Near Painesville, OH 44077
Joe O
Job Details: 05/04/2021
Installed thermal cut off. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Chagrin Falls, OH 44022
Brian M
Job Details: 05/04/2021
Installed control and programmed it OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4900BW1
Near Amherst, OH 44001
David R
Job Details: 05/04/2021
"Cc unit not agitating correctly. Tested, no error codes. Found unit stuck in spin when trying to agitate. Replaced shifter from t/s. Tested. Ran diagnostics and calibration. Good. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB865GW0
Near Avon Lake, OH 44012
Marie V
Job Details: 05/04/2021
"Cc that the unit sounds like a jet when spinning. When spin the basket by hand you can hear gearcase , ran diag found error code of F2e1 UI stuck button. Ran auto test and it got loud on spin. Delete error code and tested UI pass. Unit will need new gearcase. No oil on rotor or stator. Cust will call whirlpool to see if they help with repair. ; ordrng 1 W11455453 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near Highland Heights, OH 44143
Dan H
Job Details: 05/04/2021
"Customer complaint of frost in freezer section, door gaskets are sealing, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
Replaced the control. Ran a calibration. Started a normal load. Brought the core back for return. Optest ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSC25INWH01
Near Solon, OH 44139
Brian M
Job Details: 05/04/2021
Installed valve OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Amherst, OH 44001
Gabriel P
Job Details: 05/04/2021
Motor for ice dispensing was replaced and issue still persists. Verified voltage in control and only had 37acv and on motor 0acv called whirlpool tech line and spoke with Austin and we did some voltage test and asked us to replace switch on freezer which we bypassed and confirmed it was not functioning. Ordering switch.; ordrng 1 W11457217 (Switch)
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW
Near Cleveland, OH 44106
Dan H
Job Details: 05/04/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS01
Near Garfield Heights, OH 44128
Jason N
Job Details: 05/04/2021
"Cc unit display not workingConfirmed UI display is frozen, will not respond. Replaced UI console using customer supplied pre Id part. Ran operational tests, all functions normal. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Solon, OH 44139
Jason N
Job Details: 05/04/2021
"Cc unit freezer not cooling properly, top ice maker not workingFreezer temperature reading 20 degrees, ff section at 39. Ran diagnostics test 3, found freezer fan not working. Checked voltage into fan motor, good at 12.1vdc. Unit needs freezer evap fan motor. Replaced using misc. truck stock part. Good airflow in freezer, all functions test good. Op test good. ; used 1 W11224591 (Motor evap) from stock"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Painesville, OH 44077
Joe O
Job Details: 05/04/2021
"Cc: continuously runningFound relay on control stuck closed. Needs control; ordrng 1 DC92-01626B (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Cleveland, OH 44120
Dan H
Job Details: 05/04/2021
"Customer complaint that water filter jammed, found water filter partially installed, installed correctly, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/04/2021
"Cc customer has a replacement board for dispenser, needs installed. Customer had installed part himself, but it is not working. Ran functionality tests, dispense functions test good, fan tests are not working. Unit will not run with new board installed. Verified correct part number on sheet. Advised customer he may have a defective board."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2407LS0B
Near Solon, OH 44139
Jason N
Job Details: 05/04/2021
"Cc unit not working Found unit will not start a cycle, start button not working. Also found heavy and light options not working when pressed. Unit needs switch board for console. Customer not repairing, estimate only. ; ordrng 1 154774401 (Switch assembly - console)"
We serviced a
KITCHENAID WALL OVEN
Model KEBC208KSS0
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
"CC that the fan is rattling. Found the lower fan rattling. Advised cust to replace both fans at the same time. ; ordrng 1 WPW10016550 (Lower blower fan) and 1 WP4455334 (Upper blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Strongsville, OH 44136
David R
Job Details: 05/04/2021
Cc unit not working. Found terminal block and dryer cord burnt. Not installed correctly or tight. Replaced terminal block. Customer bought power cord from store. Replaced. Tested. Good. Op test ok; used 1 279320 (BLOCK-TERM) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW0
Near Strongsville, OH 44149
David R
Job Details: 05/04/2021
"Cc unit noise when spinning. Confirmed loud noise coming from gearcase. Nothing leaking underneath. Washplate is hard to remove. Will need gearcase, slider, washplate. Ordering ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider) and 1 W10775188 (Washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MLE2000AYW
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
"CC that the rugs came out wet. Checked the drain pump, clear. Started a fill and agitate then a spin, good. Advised customer the rugs were off balanced the Mach and would not be able to spin at full speed. Optest ok."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Aurora, OH 44202
Brian M
Job Details: 05/04/2021
Installed switch and drawer Ran auto test OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Bay Village, OH 44140
Corina B
Job Details: 05/04/2021
Replaced the drain pan. Steamed out ff section. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44053
Gabriel P
Job Details: 05/04/2021
Cc that washer is vibrating. Verified and found the washer not leveled correctly so we leveled unit and did a drain/spin and unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW05
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 05/04/2021
Diffuser and thermistor have been replaced. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PFE28KSKBSS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 05/04/2021
"Cc that IM frozen. Verified and found ice chute is not holding 2 tablespoons of water. Also called BJ and we ran diagnostics to cycle the ice maker and found that the water was leaking behind the ice maker because of ice fill tube being frozen cleaned out and they will need water valve and ice chute door. Ordering parts.; ordrng 1 WR17X13241 (Chute) and 1 WR57X24979 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"