Service History 196 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Westlake, OH 44145

Angel

Job Details: 03/03/2022

I was going to install the temperature control but i first checked temperatures again in freezer and it was at 17* and ff section at 34* but noticed that the evaporator cover had frost in the right hand side corner i removed cover and found a big ball of ice on the capillary tube. Unit will need filter drier evaporator and compressor. Gave customer estimate and they said they dont want to continue with repair. ; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Andover, OH 44003

Brian M

Job Details: 03/03/2022

Cc no ice Found icemaker stuck in harvest Needs icemaker Customer wants to install ; ordrng 1 W11284458 (icemaker)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB

Near Cleveland, OH 44109

Corina B

Job Details: 03/03/2022

CC that the u it is leaking. Confirmed. Found the heating element is leaking. Service pointer W11540964 to replace the heater and bushing. S-code S17304will cover everything. ; ordrng 1 W11537778 (Heater)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Euclid, OH 44132

Joe O

Job Details: 03/03/2022

Cc: not drainingFound drain pump wiring harness broken. Needs harnessHarness out of stock. Office to reschedule ; ordrng 1 W11335100 (Harness)

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Euclid, OH 44123

Joe O

Job Details: 03/03/2022

Installed control. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Brooklyn, OH 44144

Manny

Job Details: 03/03/2022

"Cc unit no working correctly and making a noise when switching from agitation to spin and sometimes takes a long time to spin, ran diagnostics cycle and found error code F7E5 for shifter fault, replaced shifter using T/S wpw10006355, ran test cycle and calibration, opt test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Highland Heights, OH 44143

Jason N

Job Details: 03/03/2022

Installed freezer door. Tested all functions. Op test good.

We serviced a

MAYTAG DRYER

Model MDG2500BWW

Near Willoughby Hills, OH 44092

Jason N

Job Details: 03/03/2022

"Cc unit not heating properly Ran dryer op test. Good flame and cycling, but noticed flame only stays on for approx 10 seconds, then shuts off. Checked coils and bypassed operating thermostat. Flame good, but shuts off and recycles immediately. Checked venting, found lint ball blocking vent outlet. Removed and retested. Good flame and holding until proper temperature reached. Op test good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMC30516HZ0

Near Lorain, OH 44053

Angel

Job Details: 03/03/2022

Cc that unit does not power on. Plugged in unit and unit powered on perfectly tested unit and worked fine all buttons and lights work. Probably the customer had problems with there homes outlet. Unit is powering on and functioning as should. Opt test ok.

We serviced a

KENMORE REFRIGERATOR

Model 10657567791

Near Jefferson, OH 44047

Brian M

Job Details: 03/03/2022

"Cc unit not cooling found unit not running Found thermostat open Needs thermostat ; ordrng 1 WP2198202 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBS3

Near Cleveland Heights, OH 44106

Corina B

Job Details: 03/03/2022

"Replaced the ui and drain pump. Did not replace the drain hose. Drain hose is connected to a rubber hose, talked to AB Will need a plumber to install the drain hose. Started a cycle, drained. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model PDB2600AWN

Near Brooklyn, OH 44144

Manny

Job Details: 03/03/2022

"Cc unit not washing properly, found spray arm clogged up with debris, removed debris from spray arm ran light wash for 10 mins and spray arm is spinning again. Opt test ok"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Willoughby, OH 44094

Joe O

Job Details: 03/03/2022

Installed ui. Tested. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW

Near Bedford, OH 44146

Marie V

Job Details: 03/03/2022

"Cc that the unit goes on a spin and drains that water but does not gets all the water out and that the water is only hot coming in. Confirmed. Unit cold water was shutoff, tried to open it and it starts leaking at the cust valve. Needs a plumber to replace that so it does not leak and she can leave the water open to the unit. Also ran diag and found error code F8E1 long fill no fill. Ran calibration and auto test. Op test ok. Explain cus"

We serviced a

MAYTAG WASHER

Model MVWC200XW1

Near Garfield Heights, OH 44125

Marie V

Job Details: 03/03/2022

"Cc that the unit is not agitating. Confirmed. Unit is not agitating or spinning. Tilted unit. Found belt is broken and cam nut came off. Unit will need new belt and add lock tite to the nut. ; used 1 WPW10006384 (BELT), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Garfield Heights, OH 44125

Marie V

Job Details: 03/03/2022

"Cc that the unit is making a grinding noise. Confirmed. Ran diag no error codes. Tilted unit and removed rotor, found oil in it. Unit will need new gearcase. Ordering gear case and slider. Office will contact once they have eta on the parts; ordrng 1 W10734521 (Slider) and 1 W11423759 (Gearcase)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 03/03/2022

CC that the freezer light is out. Confirmed. Replaced the freezer light. Opt test ok ; used 1 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Ashtabula, OH 44004

Dan H

Job Details: 03/03/2022

"Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, cold water valve is barely opening, unit needs new valve, installed new valve , op test good ; used 1 W11210459 (VALVE) from stock"

We serviced a

MAYTAG WASHER

Model Mvwb835dw1

Near Jefferson, OH 44047

Dan H

Job Details: 03/03/2022

"Customer complaint of drn error, ran diagnostics found f7e0(loss of power), f9e2(pump drive system problem ), f0e5(off balance), and f0e3(overloaded) error codes, Drain pump is working intermittently, no debris found in drain pump , drain pump is receiving 120vac , unit needs new drain pump, customer does not want repair ; ordrng 1 W10876600 (Drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Rock Creek, OH 44084

Dan H

Job Details: 03/03/2022

"Customer complaint that unit is leaking, confirmed, found water coming from flow meter and dispenser, part is out of stock so not scheduling return appointment ; ordrng 1 W11569112 (Dispenser) and 1 W11596130 (Flow meter)"

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Mentor, OH 44060

Dan H

Job Details: 03/03/2022

"Customer complaint of grinding noise during agitation, confirmed, found agitator stripped and gear oil leaking from gearcase, unit needs new agitator and gearcase; ordrng 1 W11161960 (Agitator) and 1 W11393685 (Gearcase)"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model GMH6185XVB2

Near Mentor, OH 44060

Dan H

Job Details: 03/03/2022

"Customer complaint that unit caught fire, found burn marks coming out of wave guide, unit is not repairable, called whirlpool techline spoke to Scott, transferred to safety spoke to Eric, reported findings"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV1

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 03/03/2022

"Installed new igniter and burner head, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TFA

Near Painesville, OH 44077

Dan H

Job Details: 03/03/2022

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

JENN-AIR REFRIGERATOR

Model JCD2297KEY

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/02/2022

Cc unit not coolingCust stated he had another company out in December who changed the compressor for the same issue. Found both sections of unit showing 56 degrees. Compressor is running. Charged system with 140 psi of nitrogen. Found leaking at corroded portion of discharge line running though drain pan. Will have to cut out compressor to repair line. Ordering compressor. ; ordrng 1 W10309990 (Compressor) and 1 WPW10143759 (Filter drier)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Eastlake, OH 44095

Dan H

Job Details: 03/02/2022

"Installed new user interface/door panel, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Rocky River, OH 44116

Angel

Job Details: 03/02/2022

Replaced latch and ran a quick wash to make sure unit was functioning as should and it would go throughout the whole cycle with no issues. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXBL7

Near North Olmsted, OH 44070

Marie V

Job Details: 03/02/2022

"Cc that the unit is leaking. Only while in use. Started normal cycle. Unit fills up and starts washing. Removed front panel and verify water. Is a little too high on the front. Unit will need seals for the door and unit will need to be rearranged, bottom coming forward and top towards the back a litt. Theres more water to the front on the unit that the back and it leaks at the door from the seals. ; ordrng 1 W11177741 (Seal) and 1 WPW10497235 (Seal), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE DRYER

Model FDE336RES2

Near Kirtland, OH 44094

Corina B

Job Details: 03/02/2022

"Replaced the heater and the door switch. Opt test ng. The noise is still there. Will need the motor and blower housing. Cust does not want to repair ; ordrng 1 131560100 (Motor) and 1 131967600 (Housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kent, OH 44240

Brian M

Job Details: 03/02/2022

Im heater OP Test Ok

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Mentor, OH 44060

Joe O

Job Details: 03/02/2022

Customer never received control. Reordering controlControl out of stock. Office to reschedule 2nd tech still needed; ordrng 1 W11550652 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 03/02/2022

Replaced hmi no data being transferred to new hmi Installed old hmi and new acu data transfer seems to be ok Installed new hmi still not transferring data Called whirlpool stated to run machine as is with both new parts even tho data did not transfer If error comes back to reorder hmi

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Richmond Heights, OH 44143

Jason N

Job Details: 03/02/2022

"Cc unit not dispensing waterCustomer stated this is a brand new unit from his landlord to replace his other unit. Ran m/s, under 1 yr. Found unit water valve buzzing, no water coming in to unit. Checked filter, no water at filter . Checked water at source, found connect fitting from source line to unit line was over tightened causing gasket to smash closed. Backed off fitting, good water flow. Dispense test good. Customer also stated one of his drawers is cracked, confirmed. Since unit is under 30 days, claim as cosmetic. Part not showing in stock at Marcone, advised customer part will ship to him, and he can install. ; ordrng 1 W11162443 (Drawer/cover)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS0

Near Strongsville, OH 44136

David R

Job Details: 03/02/2022

Unit is dented at back right corner and water is leaking from there to outside unit. Will need a new tub assembly.; saved tckt

We serviced a

WHIRLPOOL WASHER

Model LSR6334LQ1

Near Lakewood, OH 44107

Manny

Job Details: 03/02/2022

"Replaced all part ordered, ran quick wash and set unit on high spin op test ok"

We serviced a

KENMORE WASHER

Model 11022352510

Near Madison, OH 44057

Dan H

Job Details: 03/02/2022

"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(off balance) error code, found hub stripped, unit needs new hub; ordrng 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Madison, OH 44057

Dan H

Job Details: 03/02/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 61 degrees, compressor and condenser fan are running, evaporator fan is running, no frost pattern on evaporator, no leaks found in system, system is restricted, unit needs system nitrogen purged and new filter drier ; ordrng 1 WPW10143759 (Drier)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Euclid, OH 44132

Jason N

Job Details: 03/02/2022

"Cc unit leaking from doorCustomer stated she had someone out to inspect unit and they said it leaked due to the door gasket hanging loose. They had uninstalled unit from cabinet space due to floor damage. Replaced door gasket using customer supplied pre Id part. Ran wash test for 15 minutes, no leaks found. Op test good."

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/02/2022

"Cc of noise Found ff fan surging Needs fan, update kit and boot ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR98R465901 (Update) and 1 WR24X27948 (Boot), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Elyria, OH 44035

David R

Job Details: 03/02/2022

"Cc unit not making ice, icemaker in FZ. Looked and saw icemaker arm was pushed up, indicating it was turned off, off position. Pushed down. Icemaker motor started cycling on its own. Ejected ice and called for water. Let customer know about on and off position. Unit is good, op test ok"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/02/2022

"Cc that the unit stopped heating and that theres a lot of lin coming out from the back. Confirmed . Unit is not heating. Verify outlet, pass. Found terminal has L2 line screw broken and it was not having contact. Replaced terminal from F/S. Tested unit. Op test ok.Also for the lint I found that unit has foil vent, explain cust that those are considered fire hazard, and that it has a hole in it and thats why lint is coming from the back. Explain that they need to replace that vent for a rigid metal of flexible metal vent. Op test ok; used 1 279320 (BLOCK-TERM) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near South Amherst, OH 44001

Angel

Job Details: 03/02/2022

Cc that unit keeps leaking from dispenser. Confirmed has drops coming out from dispenser when not using. Verified water pressure and it had good water pressure made sure filter was sitting in housing as should and it was also made sure main valve for the house was good and it was. Will need inlet valve replaced. Ordering part; ordrng 1 W11546685 (Valve)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Strongsville, OH 44136

Gabriel P

Job Details: 03/02/2022

"Replace stator and shifter,basket barely move call whirlpool ask to replace gearcase thats the final part left since all everything been replace customer is furious angry also part is not in stock all nation wide we have to ex part it advise him to contact them to see if he can get part quicker ordering ; ordrng 1 W11423759 (Gearcase) and 1 W10734521 (Gearcase slider) and 1 W11551646 (Spanned bolt)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/02/2022

"Call whirlpool spoke to travis he said theres is a leak somewhere but if cant find it you can fix it try to look underneath move valve and felt water on fingers tight brass valve then found the leak is very slow but it will make sense of why pan is full of water try tighten stainless water line but is not leaking from the fitting is leaking behind it needs new water hose,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS

Near North Royalton, OH 44133

Gabriel P

Job Details: 03/02/2022

"Add washer to level unit,opt test ok ; ordrng 1 W11499276 (Handle)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Broadview Heights, OH 44147

Gabriel P

Job Details: 03/02/2022

"Replace manifold and arm ,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Cleveland, OH 44111

Manny

Job Details: 03/02/2022

"Cc unit is lock and not power, verify and unit has no power, and door is lock removed top and unlocked door removed console check for incoming power to control, have 121VAC but nothing leaving the control, unit will need a main control. (see pics); ordrng 1 W11543994 (Control)"

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS4

Near South Euclid, OH 44121

Jason N

Job Details: 03/02/2022

Installed blower fan and interlock kit. Ran fan test and heat test. Good operation on both tests. Op test good

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Avon, OH 44011

Marie V

Job Details: 03/02/2022

"Cc that the unit stopped asking ice. Confirmed. Took temps 37* fresh food and 2* on freezer. Found fill tube frozen. Ran step 19 for few min and then step 45 fill test, unit filled up. Last time talking to whirlpool tech line the cause of this is the UI. Unit will need new Ui. Gave estimate to cust. Cust will call whirlpool and see if they help.; ordrng 1 W10849460 (UI), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Lorain, OH 44053

Angel

Job Details: 03/02/2022

Cc that unit is going off balance. Ran diagnostics and found no error codes tested spin in diagnostics and was spinning fine but customer does not like that it vibrates. Tested suspension and it was perfect it was also replaced already. Explained to them that unit will vibrate thats normal but they say it also bangs around. Ran a rinse and spin to test unit with a load and unit worked perfectly with no problems. Also made sure tub was centered inside unit and also raised the legs closer to the cabinet because they were out to much. Unit is working as designed. Called AB to see if he had any other ideas and said that as long as the suspension is good and unit is leveled it should be good. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Columbia Station, OH 44028

David R

Job Details: 03/02/2022

Replaced FZ door. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF993FIFM00

Near Perry, OH 44081

Corina B

Job Details: 03/02/2022

CC that there is no water. Confirmed. Service pointer to install a regulator. Office to reschedule ; ordrng 1 W10786952 (Regulator) and 1 W10267701RP (Pex) and 1 8212547RP (Pex) and 1 W10906054 (Filter head)

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Rome, OH 44085

Brian M

Job Details: 03/02/2022

"Cc of squeaking Though it was the belt put belt on still squeaking Found gearcase seal squeaking Needs clutch and gearcase ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley), used 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC75EC0HS04

Near Aurora, OH 44202

Jason N

Job Details: 03/02/2022

"Installed console, convect fan and blade. Ran bake test to 350 degrees. No abnormal sounds, all functions test good. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Aurora, OH 44202

Jason N

Job Details: 03/02/2022

Installed vent gasket. Ran wash test with door panel off. Did not see any leaks. Op test good.

We serviced a

FRIGIDAIRE FRONT LOAD WASH

Model FAFW4011LW0

Near Ashtabula, OH 44004

Joe O

Job Details: 03/02/2022

"Cc: not spinningFound play in bearing. Found when basket pushed in unit will spin freely. Needs outer tub assembly, seal, and basketCustomer does not want to repair at this time ; ordrng 1 134962500 (dsp drum assy) and 1 134962500 (dsp drum assy) and 1 134955100 (shell) and 1 5304520351 (Tub seal), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EB3

Near Geneva, OH 44041

Joe O

Job Details: 03/02/2022

"Cc: not heatingUnit receiving proper power. Ohmed out element. Found element is not receiving proper power. Needs controlCustomer does not want to repair at this time; ordrng 1 W11122555 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Garfield Heights, OH 44125

Manny

Job Details: 03/02/2022

"Cc freezer drawer is cracked on left bottom side, replaced drawer opt test ok. Unit is was delivered on 2/24/21 per pop"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Westlake, OH 44145

Gabriel P

Job Details: 03/02/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Madison, OH 44057

Dan H

Job Details: 03/02/2022

"Installed new valve, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Ashtabula, OH 44004

Dan H

Job Details: 03/02/2022

"Customer complaint that unit is not draining, confirmed, drain pump is not pumping, drain pump is receiving 120vac , unit needs new drain pump, customer does not want repair at this time; used 1 W10876600 (PUMP-WATER) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Westlake, OH 44145

Marie V

Job Details: 03/02/2022

"Cc that the unit is not washing and locking. Unit was unplugged. Plugged unit back in , unit was on float mode. Canceled and ran diag, no error code. Verify that the water valve is shutting all the way, pass.explain cust reason why this happens. Replaced lid lock from T/S, and ran calibration and auto test, found that unit did not had the correct drain hose.cust had it. Replaced the drain hose. Op test ok. Also dryer had foil vent. Told cust that those are fire hazard to replace with rigid metal or flexible metal vent. Op test ok ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Westlake, OH 44145

Marie V

Job Details: 03/02/2022

"Cc that the unit started leaking and that she saw suds at the same times. Started unit, no detergent, found lots of suds. Ask cust what king of detergent, is good. Unit will only need 1-2 tablespoons of detergent. Also removed from panel to verify unit is not leaking from somewhere else. Pass, left a finish detergent sample for cust. And leveled unit, op test ok."

We serviced a

WHIRLPOOL RANGE

Model KICU509XBL00

Near Lorain, OH 44053

Angel

Job Details: 03/02/2022

Cc that unit has a f47 error code on the right hand side coils. Confirmed unit has error code flashing only for the right hand side burners took apart unit and found one of the filter board fuses open will need to be replaced. Called AB to ask if i should just replace the fuse or the module and stated to order the module because something had to trigger the fuse to blow. Ordering module office to reschedule with customer out of stock on my end.; ordrng 1 W10857232 (Module) and 2 WPW10328492 (Thermal fuse)s

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Strongsville, OH 44149

David R

Job Details: 03/02/2022

"Replaced vent, deflector, gasket. Ran test cycle, good. Advised customer again that humidity can rise up and come through vent, can refer to odd notes and whirlpool as well. Unit is working as design."

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ0

Near Madison, OH 44057

Joe O

Job Details: 03/02/2022

Installed element and control. Ran test bake. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ARB9059CS

Near Painesville, OH 44077

Joe O

Job Details: 03/02/2022

Cc: ice build up in bottom of freezerFound drain tube plugged. Found compressor is running. Not over heating. Needs drain cleared. Cleared drain. Op test ok

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model FFU17F5HWP

Near North Royalton, OH 44133

David R

Job Details: 03/02/2022

"Replaced door control. Components came right on, fan, compressor. Good. Give 24 hours to return to normal temps. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HPS01

Near Brecksville, OH 44141

David R

Job Details: 03/02/2022

"Leaking from fitting, water line on door bigger size. Had a 5/16-1/4 fitting on truck. Used. Corrected, good. No leaks. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Eastlake, OH 44095

Corina B

Job Details: 03/02/2022

CC that the unit cooktop light stays on. Confirmed. Unplugged the front right burner light went off. Will need the front right switch. ; ordrng 1 WP3149400 (Switch)

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ1

Near Wickliffe, OH 44092

Corina B

Job Details: 03/02/2022

"CC that the oven stopped working. Confirmed, found the terminal wires burnt. There was not strain relief on the cord. Replaced the cord, terminal block and the wires. Put a strain relief on the cord. Heated the oven to 350*. Opt test ok. ; used 1 WFE775H0HZ1 (Terminal block), and 1 Pt400 from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Highland Heights, OH 44143

Corina B

Job Details: 03/02/2022

"CC that there is a noise when running. Started a dishwasher no noise heard, but the noise is not every time. Will need the bracket, tubes. Cust is going to get a video of noise. Office to reschedule appointment ; ordrng 1 W10831864 (Tubes) and 1 W11101860 (Cover) and 1 W10830523 (Manifold) and 1 W11568642 (Bracket) and 1 W11573754 (Hanger)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/02/2022

"Cc unit not spinningFound tub hub damaged but cant remove washplate with out damaging it Needs hub and plate ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Solon, OH 44139

Brian M

Job Details: 03/02/2022

Cc unit leaking and not draining properly Found valves seeping Needs valve ; ordrng 1 W10853723 (valve)

We serviced a

WHIRLPOOL WASHER

Model WTW6400SW2

Near Ashtabula, OH 44004

Dan H

Job Details: 03/02/2022

"Installed new suspension, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44109

Marie V

Job Details: 03/02/2022

"Cc that the unit was too cold on freezer and warm on fresh food, they unplugged unit for a day and it started working on both sections. Took temps 3* on freezer and 35* on fresh food section, fans and compressor are running. Found ice underneath the evaporator cover. Removed panel and found drain tube clogged and it blocked the air flow to the fresh food section. Cleared all out. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC555DW1

Near Painesville, OH 44077

Joe O

Job Details: 03/02/2022

"Cc: not spinning out clothes, banging noiseFound error codes f0e5(off balance). Found hub stripped. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near North Royalton, OH 44133

David R

Job Details: 03/02/2022

"Cc unit not draining. W11462456 surplus, replaced. Tested. Unit components working properly. Op test ok."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Avon Lake, OH 44012

Angel

Job Details: 03/02/2022

Cc that unit was not blowing air. Verified and found blower wheel just sitting in the housing and backwards it was never installed to the motor shaft removed it turned it around how it should tightened and tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Mayfield Heights, OH 44124

Corina B

Job Details: 03/02/2022

CC that there is a vibration and the ice stopped working then started. Confirmed. Bin is Full of ice. Found the condenser coils vibration. Adjusted the condenser coils with the dampener. Opt test ok ; used 3 WP2158826 (Dampener) from stock

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 03/02/2022

"Cc unit not rinsing Found no issues with valve but suspension is very bad Need suspension ; ordrng 1 W10780046 (suspension), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Maple Heights, OH 44137

Jason N

Job Details: 03/02/2022

"Cc unit not making iceRan manual harvest test, ice maker not indexing. Replaced ice maker using customer supplied pre Id part. Jumped t to h, ice maker indexed properly and filled mold with water. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Cleveland Heights, OH 44118

Manny

Job Details: 03/02/2022

"Replaced slides door closes as it should, opt test ok"

We serviced a

GE REFRIGERATOR

Model cye22tshjss

Near University Heights, OH 44118

Manny

Job Details: 03/02/2022

"Cc unit is cooling but sometimes everything on the bottom of the RC freezes and the top gets warm and we have to throw food out at least once at month, removed pantry drawer and noticed ice on evap cover, removed evap cover and fan not running due to ice build up. Unplugged fan and cleared ice, reconnected fan and speed is fluctuating up and down then fan start slowing down, unit will need evap fan and cover assembly. ; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR17X27084 (refrigerator evaporator cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED5800HW1

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 03/02/2022

"Replace parts,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44105

Jason N

Job Details: 03/02/2022

"Cc unit didnt spin out loadCustomer stated she had a load that didnt spin out, had to wring out by hand. Ran diagnostics, found code f0e5 for overload. Ran auto test and calibration. All functions passed. Unit is working as designed, advised customer about load sizing and proper balancing of load."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Aurora, OH 44202

Brian M

Job Details: 03/02/2022

"Wrong door sent, and door damaged Reordering ; ordrng 1 W10746794 (dor-fmd)"

We serviced a

GE RANGE

Model J486B1WH

Near University Heights, OH 44118

Manny

Job Details: 03/02/2022

"Cc unit has 3 burners that dont work, verified and found the burners with broken wires had to take unit apart because cant find the ends of the broken wire, found 4 broken wires, spliced wires and reassembled burners opt test ok."

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Conneaut, OH 44030

Dan H

Job Details: 03/02/2022

"Customer complaint that unit filled up and didnt not wash then pumped out, ran diagnostics found f8e1(long/no fill), ran manual test cycle, lid locks, barely any cold water entering unit, found cold water valve almost completely closed, opened valve, started normal wash cycle, unit filled and began washing, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model SAV2655AWW

Near Parma, OH 44134

Marie V

Job Details: 03/02/2022

"Cc that the unit does not works, just rinse and spin. Set knob to normal, unit started filling up, cust was surprised, very all cycles, they all worked, spins and agitates good. Cust said it was the mother washer and she got it now. Explain cust that the arrow on the know has to be inside the color for the cycle, if it sits on the gray area that parts does not works that like shut off. Unit is working as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB08

Near Chardon, OH 44024

Joe O

Job Details: 03/02/2022

"Installed harness, and thermistor. Advised customer to allow 24 hours for temps to adjust. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBR306ESS01

Near North Royalton, OH 44133

David R

Job Details: 03/02/2022

"Cc unit at hinge is shaving metal off. Found screw that stops door not correctly on. Corrected, tested, had customer test. Good. Op test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Avon Lake, OH 44012

Angel

Job Details: 03/02/2022

Cc that unit had a door ajar on ui and than lights went out and a week ago was the last unit had the issue . Verified and explained to customer that the lights will go out after a couple of minutes because it thinks door is open. Verified switches and were working good also checked door to make sure it wasnt warped and it wasnt took off top ceiling panel to verify wiring and were good as well removed ui to check wiring and were good. Explained to customer that if unit is working as should and i cant duplicate the issue i cant guess to order a part.

We serviced a

WHIRLPOOL WASHER

Model WFW9550WW10

Near Aurora, OH 44202

Brian M

Job Details: 03/02/2022

Cc unit giving f24 error Found sensor not plugged in Also found baffles broken Needs baffles Customer to install ; ordrng 3 WPW10283356 (baffle)s

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Cleveland, OH 44127

Jason N

Job Details: 03/02/2022

"Cc unit not spinningRan diagnostics, found codes f5e1 for lid switch fault, lid is up. Ran manual lid lock test several times. Found lock will intermittently not lock as if reading lid is up. Replaced lid latch assembly using customer supplied pre Id part. Op test good."

We serviced a

WHIRLPOOL DRYER

Model CEM2760KQ1

Near Austinburg, OH 44010

Dan H

Job Details: 03/02/2022

"Installed new element, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Independence, OH 44131

Marie V

Job Details: 03/02/2022

Took POP. Cc that the gasket is coming off at the top corner. Confirmed found top basket was too wide and it was removing the gasket when you open and close the door. Corrected issue. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Chardon, OH 44024

Joe O

Job Details: 03/02/2022

"Cc: not coolingFound temps in ff section at 68 degrees, freezer at 5 degrees. Found evap fan not running. Fan receiving proper power. Needs evap fan motor; ordrng 1 W11024089 (motor-evap)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Middleburg Heights, OH 44130

David R

Job Details: 03/02/2022

"Replaced filter housing. Tested, good. Water under drawers, customer said they will clean up, good. Unit working and no leaks, op test ok."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Lakewood, OH 44107

Angel

Job Details: 03/02/2022

"Replaced stator, slide and clutch. Ran a calibration and auto test and passed. Opt test ok."