We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Painesville, OH 44077
Dan H
Job Details:
02/09/2023
"Customer complaint that lights are blinking and unit is not starting, ran diagnostics found f8e4(float switch) error code, found fill hose leaking into drip tray, tightened, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ravenna, OH 44266
Brian M
Job Details:
02/09/2023
Installed control and pump still no power at pump Found line break in harness where it comes under tub Fixed line and added extra wrap to protect wires at that point
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Rootstown, OH 44272
Brian M
Job Details:
02/09/2023
Cc unit not washing Found sump just humming needs sump assembly ; ordrng 1 W11087376 (pump&motor) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ravenna, OH 44266
Brian M
Job Details:
02/09/2023
No getting power to drain pump Needs control and pump ; ordrng 1 W11629911 (Control) and 1 W11412291 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Beachwood, OH 44122
Corina B
Job Details:
02/09/2023
CC that the unit is leaking. Confirmed. Found the valve is cracked. Will need a new valve. Office to reschedule appointments ; ordrng 1 WPW10279909 (Valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Parma, OH 44130
David R
Job Details:
02/09/2023
"Cc had questions about light from dispenser. Light is working as designed Unit working normally. Op Test Ok."
We serviced a
GE DRYER
Model GHDP490GF3WW
Near Painesville, OH 44077
Dan H
Job Details:
02/09/2023
"Customer complaint that unit is not starting just making humming noise, confirmed , unit needs new motor , customer does not want repair ; ordrng 1 WE17X22217 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Brook Park, OH 44142
Marie V
Job Details:
02/09/2023
"Cc of unit deli ui does not works and doors cant be leveled. Confirmed. Had to reset both hinges for door. Took pics after, and founf deli ui unplugged, while operating on doors unit started flashing PF . That comes from Deli ui. Thats why it was unplugged. Ordering door and harness. Office will contact once they have eta on the part.; ordrng 1 W11170612 (Harness wire) and 1 W10815669 (Door)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Brecksville, OH 44141
Manny
Job Details:
02/09/2023
"Cc unit stuck draining, verified and unit stuck on drain cycle, reset and unit draining properly, customer wanted me to wait until the unit starts washing so she can make sure that is operational. Waited for unit to fill and started agitating, Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS0
Near Moreland Hills, OH 44022
Brian M
Job Details:
02/09/2023
Installed adjusters OP Test Ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Beachwood, OH 44122
Corina B
Job Details:
02/09/2023
"cust showed pop, sent pic. CC that there is a rattling noise when running. Confirmed. Found the turn table scrapping. Replaced the turntable from surplus t/s. Opt test ng. Will need a new turntable, shaft and ring. ; ordrng 1 W10642989 (Turntable) and 1 W11245707 (Support) and 1 W11252182 (Ring), used 1 W10642989 (Turntable) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Berea, OH 44017
David R
Job Details:
02/09/2023
"Cc getting error code F6E2. Went into diagnostics, found F2E1 and F6E3 as well. Communication error codes. Will need UI and Main Control. Customer paid svc, do not order parts. ; ordrng 1 W11162441 (UI) and 1 W11401710 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near North Olmsted, OH 44070
David R
Job Details:
02/09/2023
"Cc had questions on cycles, temp, starting. Old unit before was 20 + years. Went over Two Step Start Process with customer. Went over regulated temps with customer. Went over cycles and difference in them. No error codes. Ran diagnostics, all components working. Ran drain and spin. Good. Unit is functioning normally. Advised customer can also purchased Anti Vibration Pads as well. Unit is good. Nothing wrong. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near University Heights, OH 44118
Jason N
Job Details:
02/09/2023
"Installed evaporator. Pressure tested system with 140 psi of nitrogen. No leaks found. Recharged system with 68g of r600a. Low side stable at 0 psi, good heat on discharge. Advised customer to slow 24 hrs for unit to return to desired temperature. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Dan H
Job Details:
02/09/2023
"Customer complaint that lights are out and water and ice dispenser are not working, confirmed, found harness for deli drawer broken, unit needs new harness ; ordrng 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC400BW1
Near Parma, OH 44129
Marie V
Job Details:
02/09/2023
Cc that the unit will not start. Confirmed. Found thermal fuse open. Cust replaced thermal fuse. Unit is working properly. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB3
Near Willowick, OH 44095
Joe O
Job Details:
02/09/2023
Cc: left front burner stays extremely hotNeeds left front infinite switch. Infinite switch shows out of stock. Office to reschedule; ordrng 1 WPW10434452 (switch-inf)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Warrensville Heights, OH 44128
Brian M
Job Details:
02/09/2023
Cc unit just pumping Found unit in drain mode Reset control Ran auto test and calibration Advised on soap usage
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Cleveland Heights, OH 44118
Jason N
Job Details:
02/09/2023
"Cc unit leaking from filter area when dispensing waterCustomer showed popRan dispense test, found water spraying from push to connect fitting at bottom of door. Found poly line not fully seated into connector. Inserted line fully into connector. Reran dispense test. No leaks. Op test good."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Cleveland, OH 44120
Jason N
Job Details:
02/09/2023
Installed Ui control. Ran auto test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Mentor, OH 44060
Dan H
Job Details:
02/09/2023
"Customer complaint that heater is not working, ran diagnostics no error codes found, heater is working, unit is operating as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model AMV2307PFS0
Near North Royalton, OH 44133
Marie V
Job Details:
02/09/2023
"Cc that the control shows door but door is close and unit does not works. Tested unit working at this point. Faulty interlocks can cause this issue. Replaced interlocks from t/s. Tested unit with cust, is heating up and working properly. Op test ok; used 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Shaker Heights, OH 44122
Corina B
Job Details:
02/09/2023
"CC that the ice maker is not working and there is a noise. Confirmed. Found the ice maker with a block of ice around the gear. Steamed out the ice maker, cycled properly. Advised cust to monitor the ice maker. The damper is making the noise, but normal. Will need a ew ice maker and damper. Cust is not wanting to repair.; ordrng 1 W10884390 (Ice maker) and 1 WPW10594330 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Lakewood, OH 44107
Gabriel P
Job Details:
02/09/2023
"Replace end cap,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Seven Hills, OH 44131
Manny
Job Details:
02/09/2023
"Cc unit not draining, verified and tub full of water, set unit to drain and its draining but slow and sound like something is in the pump, removed pump and found a piece of glass, removed and reinstalled pump, ran test cycle unit draining properly. Opt test ok"
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BBL01
Near Pepper Pike, OH 44124
Joe O
Job Details:
02/09/2023
"Installed ui boards. Unit still giving f6e8 error ; ordrng 1 WPW10317343 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Beachwood, OH 44122
Brian M
Job Details:
02/09/2023
Cc fridge is acting weird Found unit to have strange issues When dispensing water the whole unit shuts down When opening the door it takes a minute for lights to pop on Front ui screen is glitchy Advised on control boards ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44119
Corina B
Job Details:
02/09/2023
CC that there is a loud noise when its filling. Confirmed. Found the cold fill valve has failed. Replaced the valve from t/s. Opt test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
KENMORE WASHER
Model 11044934200
Near Bay Village, OH 44140
Angel
Job Details:
02/09/2023
"Cc that unit keeps giving an F11 error code and that he had a local appliance repair guy come out and he replaced both the main board and motor control but still gave same error called BJ because I couldnt find a tech sheet and he found one so se ohmed out the drive motor and it was good also ohmed out the communication harness and it was good as well but found that the communication harness was on the wrong slot causing the control not too communicate even though the boards were new but the technician that came out took the new board so Im ordering the MCU to be replaced.; ordrng 1 W10756692 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC3
Near Elyria, OH 44035
David R
Job Details:
02/09/2023
"Replaced strike. Good. Lid lock error, cleared. Ran diagnostics testing. All components working. Good Op Test Ok."
We serviced a
GE REFRIGERATOR
Model GTS16DTHMRWW
Near Cleveland, OH 44108
Jason N
Job Details:
02/09/2023
Installed evaporator fan motor and blade. Airflow restored to ff section. Advise customer to allow several hours for ff section to return to desired temperatures. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Fairport Harbor, OH 44077
Dan H
Job Details:
02/09/2023
"Customer complaint that unit is not dispensing water , confirmed, found water reservoir frozen, customer thawed, water dispenser is working, advised customer to increase temperature in fresh food section, if problem continues customer will need new control"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Columbia Station, OH 44028
Marie V
Job Details:
02/09/2023
"Replaced top ,bottom rack amd control. Ran unit. Unit is running as designed, not shutting off. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Avon Lake, OH 44012
Gabriel P
Job Details:
02/09/2023
Need control ordering ; ordrng 1 W11567712 (Control)
We serviced a
MAYTAG RANGE
Model MER8800FZ2
Near North Ridgeville, OH 44039
Marie V
Job Details:
02/09/2023
"Cc that when preheating unit, she was going to put the food inside and a big fire ball shot out of oven. Found bake element shorted out and also made a hole to the bottom cover for elements. Took pics. Cust will talk to daughter to see if they want to fix. Also verify terminal block behind unit, is perfect. Advice cust that she can use the top but not the oven or broil. . ; ordrng 1 W10779716 (Element) and 1 W10777210 (Bottom cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Parma, OH 44129
Manny
Job Details:
02/09/2023
"Cc unit shut off and wont come back on, stated that when the disposal switch is on the on position the dishwasher comes on, spoke to BJ he wants me to disconnect the power from terminal block and use an extension cord to test and see if the unit comes on, and it wont control needs to be replaced, check voltage at terminal block and have 224.5Vac but when disposal breaker is off I have 110Vac, there is issue with the house electrical and they need an electrician before we order the new control.; ordrng 1 W10906430 (Control)"
We serviced a
WHIRLPOOL DRYER GAS
Model EGD4300SQ0
Near Madison, OH 44057
Dan H
Job Details:
02/09/2023
"Customer complaint that unit is not heating properly and making noise, started normal dry cycle, unit heated, unit started making noise and not heating, noise is coming from gas regulator, unit needs new regulator, customer does not want repair ; ordrng 1 WP8318277 (Regulator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Bay Village, OH 44140
Angel
Job Details:
02/09/2023
Cc that unit was not washing. Confirmed turned on unit and pump is not running replaced pump motor tested unit opt test ok.
We serviced a
MAYTAG RANGE
Model MGR7700LZ4
Near Eastlake, OH 44095
Corina B
Job Details:
02/09/2023
Replaced the hinges and receivers. Opt test ok. Door is still sticking it. Cust is ok with it.
We serviced a
MAYTAG WASHER
Model MVW655DW2
Near East Cleveland, OH 44112
Jason N
Job Details:
02/09/2023
"Cc unit not starting cyclesCustomer stated unit stays on sensing and does not advance. Found drain hose laying on floor, draining into floor drain hole. Rerouted drain hose and secured with a loop. Ran diagnostics, found codes f8e1 for long/no fill and f2e1 for stuck button. Ran auto test cycle, found water valves turned off to unit, when turning them on, noticed both hot valves were leaking. Advised customer who stated she was aware of the them leaking which is why she turned them off. All functions passed in test cycle. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lorain, OH 44053
Gabriel P
Job Details:
02/09/2023
Found bad pump it start but then shut off and start re ordering ; ordrng 1 W11087376 (Pump assembly)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Madison, OH 44057
Dan H
Job Details:
02/09/2023
"Customer complaint that unit does not advance passed sensing, started normal wash cycle, lid locked , unit filled and advanced to wash cycle, unit is operating as designed"
We serviced a
WHIRLPOOL HOOD
Model WVW51UC6FS1
Near Orange, OH 44128
Brian M
Job Details:
02/09/2023
Installed hood switch OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Amherst, OH 44001
David R
Job Details:
02/09/2023
Replaced control UI. Good. Ran diagnostics. All components working. Op Test Ok.
We serviced a
KENMORE RANGE
Model 790.310731
Near Willoughby, OH 44094
Jason N
Job Details:
02/09/2023
Installed spark module. Ran operation test on all burners. All burners igniting properly. Op test good.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
David R
Job Details:
02/09/2023
"Cc will select and start cycle, basket will move, no water enter and unit will say Wash Complete. Checked errors, 7/4 Basket Re-engagement failure, 1/2 Motor Drive Module Over Voltage. Cleared errors. Ran diagnostics cycle. All components worked except the spin, will try to rotate the washplate, not the whole basket. Basket moves freely and washplate moves freely. Looked underneath washer and found slider broken. No t/s on hand. Have to order out. Ordering slider ; ordrng 1 W10734521 (Slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5900TW0
Near Willoughby, OH 44094
Corina B
Job Details:
02/09/2023
Replaced the lid switch. Tested on a quick cycle. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model GFE26GMKFES
Near Lorain, OH 44053
Angel
Job Details:
02/09/2023
Cc that she replaced the filter and the reset light was on and now the light is not there and she thought the display was suppose to be on all the time. Tested display and display is working perfectly explained to customer that the display turns on if you touch it and it will only turn on whatever your going to touch like the temps the icemaker on off or the selections for water or ice than they turn off. Everything is working as should she stated she just didnt remember if it stayed on or not so I made sure water dispenser was working and it was making ice and all the functions work unit working as designed opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near North Olmsted, OH 44070
Marie V
Job Details:
02/09/2023
Took POP. Cc that ice maker wont stop making ice. Confirmed. Found ice maker arm was off place. Took pics amd showed cust. Put back in place and explain how to shut off. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS03
Near Roaming Shores, OH 44084
Brian M
Job Details:
02/08/2023
Cc unit not powering on Found power supply not correct needs electrician Found lower oven door broken and needing all new hardware ; ordrng 1 W11518518 (Handle) and 2 W10831019 (screw)s and 8 WP90767 (screw)s and 1 W10827059 (door) and 1 W10853628 (brkt-glass) and 1 W10669415 (brkt-glass) and 1 W11354870 (Stainless) and 1 WPW10347596 (glass-door) and 4 74003975 (screw)s
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Corina B
Job Details:
02/08/2023
"Replaced the control. Brought core back for return. Started a quick cycle, then started a cycle again, started. The done light stays on until the next load starts. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5HVAXVI01
Near Aurora, OH 44202
Corina B
Job Details:
02/08/2023
"CC that the unit is not cooling. Confirmed. No fans or compressor running. Checked the evaporator good frost pattern. Found the thermostat not turn on. Tapped the control started up. Will need a new thermostat. Cust can install part. ; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AS04
Near Brecksville, OH 44141
David R
Job Details:
02/08/2023
"Cc unit not coking on. Tested thermal fuse in front of control. Open. Replaced from t/s. Tested, no error codes. All fans good and working on low and high. Ran unit 350* for 30 mins. Good, heating and cycling. Op Test Ok.; used 1 WPW10545255XXX (XXNORORDERXXFUSE-THRML) from stock"
We serviced a
GE WASH/DRY COMBO
Model GUD27ESSM1WW
Near Bay Village, OH 44140
Angel
Job Details:
02/08/2023
"Cc that unit takes long to start and it makes weird noises in the beginning. When I arrived they were washing clothes and it was in a spin and unit sounded perfect so I waited till if finished since it was almost done and took off front cover to verify underneath and put the unit into a speed wash and it was making a loud sound like if it was the drive motor but it was hard to say so Im ordering the drive motor, shifter, gear case, and pulleys will need a second tech HV has the socket in order to remove the gear case nut. ; ordrng 1 WH49X27319 (Drive motor) and 1 WE12X27300 (Belt) and 1 WH49X27322 (Transmission) and 1 WH05X27185 (Clutch) and 1 WH18X27186 (Shifter) and 1 WH12X27187 (Speed sensor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Hiram, OH 44234
Brian M
Job Details:
02/08/2023
Installed ui Programmed board Advised to let changes happen for 72 hours may take a few days to notice temp change
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Chardon, OH 44024
Joe O
Job Details:
02/08/2023
Installed control kit. Tested. Op test ok
We serviced a
JENNAIR MICROWAVE
Model n/a
Near Chagrin Falls, OH 44023
Brian M
Job Details:
02/08/2023
Cc unit not functioningFound ui to have no display Unit getting power and thermal fuse is okThere is no parts available to replace
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Cleveland Heights, OH 44118
Joe O
Job Details:
02/08/2023
Installed ui. Tested. Op test ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMS155LBL0
Near Eastlake, OH 44095
Joe O
Job Details:
02/08/2023
Installed magnetron and diode. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Seven Hills, OH 44131
Corina B
Job Details:
02/08/2023
"CC that the ice maker is not working. Confirmed. Found the wires at the door are broken and pinched. Will need a new door. Cus is calling whirlpool ; ordrng 1 LW11038917 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near Seven Hills, OH 44131
David R
Job Details:
02/08/2023
"Cc unit oven bake not coming on. Took off panel to bake ignitor. Took off bake ignitor and burner to reposition and adjust it. Good. All wires on correctly and tight. Good. Ran unit at 350* After preheat, waited for unit to cycle a couple times. Good. Put unit up to 375*, good. Cycling. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Rocky River, OH 44116
Angel
Job Details:
02/08/2023
Replaced pump motor tested unit opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Geneva, OH 44041
Dan H
Job Details:
02/08/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Madison, OH 44057
Jason N
Job Details:
02/08/2023
Installed suspension spring. Ran spin and drain test with wet load of towels. No abnormal vibration or noise. Op test good.
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2730DS00
Near Painesville, OH 44077
Jason N
Job Details:
02/08/2023
"When opening the box, found that the protective plastic film and tape was balled up sitting inside the box, no film on the console itself. When console was installed, console skipped program mode and immediately went into f2e1 fault. This is a returned faulty console. Will need to reorder.; ordrng 1 W11236888 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW2
Near Garfield Heights, OH 44128
Manny
Job Details:
02/08/2023
"Touch up paint, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5050LW0
Near Kirtland, OH 44094
Jason N
Job Details:
02/08/2023
"Installed drive motor and blower wheel. Ran timed dry test on high for 10 minutes. No abnormal, noises heard. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Garfield Heights, OH 44125
Corina B
Job Details:
02/08/2023
"CC that the unit will not start. Confirmed. Found the thermal fuse, open. The heater is grounded to the cabinet. Replaced the heater, thermal fuse and the thermostat. Checked outside vent, clear. Will need a handle for he door. Cus can install handle. Opt test ok; ordrng 1 W10861225 (Handle), used 1 279838 (ELEMENT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Windham, OH 44288
Brian M
Job Details:
02/08/2023
Customer does not have pop but Manufacturer date is 12 2022 on the the label Customer complaint unit not cooling Could not duplicate an issue Cubes in freezer are frozen Fridge is at 37 and freezer at 2 Unit is operating properly at this time
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Kent, OH 44240
Brian M
Job Details:
02/08/2023
Installed lid and hinges and valve Ran calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Royalton, OH 44133
David R
Job Details:
02/08/2023
"Cc unit is leaking. SP W11651001 for new updated Tub Ring ; ordrng 1 W11590590 (Tub ring), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Royalton, OH 44133
David R
Job Details:
02/08/2023
"Replaced control, harness, actuator and motor. Ran diagnostics. Good. All components working. Good. Customer to level unit if needed. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WCD3090JW0
Near Cleveland, OH 44113
Angel
Job Details:
02/08/2023
Drive motor was never received stated Evan. Replaced main board opt test n/g main board was bad would not function wont turn on so i installed the old one to make sure and it turned on so i still took apart unit to make sure everything was properly plugged in and it was ordering main board again since it was bad also reordering drive motor.; ordrng 1 W11527562 (Main board) and 1 W11519731 (Motor)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Royalton, OH 44133
David R
Job Details:
02/08/2023
"Cc some clothes are stretching out after unit is done with load. Cannot adjust spin cycle. Ran unit, no error codes. Ran diagnostics cycle. Good, all components working, good. Ran calibration. All options on unit working normally as well. Called techline. Customer should put clothes loosely in unit. Run with correct cycle and options. Unit is working as designed. Op Test Ok."
We serviced a
GE DISHWASHER
Model GDF640HFM0DS
Near Strongsville, OH 44136
David R
Job Details:
02/08/2023
"Cc unit no display. Correct 120 going to it. Shorted controls and harness. Replace both controls and harness. Found under product notes for UI control BOARD HAS BEEN RECALLED BY GE 1/30/23 NO ETA FOR REPLENISHMENT ; ordrng 1 WD21X32165 (Control) and 1 WD21X31898 (UI control) and 1 WD21X22916 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW04
Near Kent, OH 44240
Brian M
Job Details:
02/08/2023
Cc of noise Found noise to be diffuser ; ordrng 1 W11236851 (diffuser)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Eastlake, OH 44095
Joe O
Job Details:
02/08/2023
"Recovered refrigerant, installed evaporator. Put unit into 28 inch vac for 15 mins, recharged with 6.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Eastlake, OH 44095
Joe O
Job Details:
02/08/2023
"Cc: lights dim, freezer light outFound freezer light out completely, ff lights in top dim. Needs freezer led module replaced led module. Tested. Op test ok ; used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44115
Marie V
Job Details:
02/08/2023
Cc of unit not working confirmed. S15365B replaced control. Tested unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHV00
Near Parma, OH 44134
Angel
Job Details:
02/08/2023
Cc that unit makes a clunking noise randomly during the day also showed me a video. I heard the clunking on video it was the compressor but its real quick so the first thing i noticed was refrigerator is not leveled at all was slanted so I leveled it and ran unit and was fine so I asked customer to make sure it wasnt just a leveling issue to monitor it and if it stops which she said it would do it every day it was just a leveling issue if not it will need compressor replaced ; ordrng 1 WPW10466675 (Compressor) and 1 876765 (Tube kit)
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Beachwood, OH 44122
Corina B
Job Details:
02/08/2023
"Recovered refrigerant, replaced drier, pulled 28vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Strongsville, OH 44149
David R
Job Details:
02/08/2023
"Replaced valves, fabric dispenser and tub ring. Tested in diagnostics. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Brook Park, OH 44142
Angel
Job Details:
02/08/2023
"Cc that unit is squealing only when doing a heavy load at the high spin. Looked underneath and everything looked good so i took the agitator off to make sure there was nothing underneath and found a big pile of hair, lint and string between the agitator and gearcase shaft cleaned off the shaft and agitator and ran a drain/spin with heavy wet towels to test it and customer stated that around the 5min mark it would start squealing and unit was quiet did not squeal at all opt test ok."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Streetsboro, OH 44241
Brian M
Job Details:
02/08/2023
Cc unit not functioning properly Found customers hot water not hot enough Unit is thinking its cold Advised on plumbing
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Aurora, OH 44202
Brian M
Job Details:
02/08/2023
Cc of leak at left front when running the rough wash cycle Showed video of leak She has ran it 5-6 times no leak on those washes Ran test wash cycle could not duplicate leak Advised to watch
We serviced a
AMANA DRYER
Model NED4655EW1
Near Aurora, OH 44202
Brian M
Job Details:
02/08/2023
Installed dryer kit OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near South Euclid, OH 44118
Corina B
Job Details:
02/08/2023
"Recovered refrigerant, replaced evaporator and drier pulled 28vac w/ pump, watched, good, charged4.27 oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near University Heights, OH 44118
Jason N
Job Details:
02/08/2023
"Cc unit stopped working Plugged in unit, found unit in sensing pause. Pressed start button and cycle resumed. Canceled cycle and ran diagnostics. No fault codes stored. Ran auto test cycle, all functions passed. Restarted regular cycle. Unit sensed and filled with water. No issues found with unit at this time."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Moreland Hills, OH 44022
Jason N
Job Details:
02/08/2023
"Cc unit displays f2e1Verified in diagnostics f2e1 for stuck/shorted key. Could not install console that was ordered, console is the wrong color for this unit, black when it should be stainless steel, will need to order correct console. Part not showing in stock from Marcone, office to contact customer with next service date. Retrieved incorrect console for return. ; ordrng 1 W11086141 (Console)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Highland Heights, OH 44143
Manny
Job Details:
02/08/2023
"Replaced ice maker and filter housing, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near South Euclid, OH 44121
Manny
Job Details:
02/08/2023
"Damper control is damaged in the box, the spring is loose in the box, reordering damper control ; ordrng 1 WPW10248595 (control)"
We serviced a
KITCHENAID RANGE
Model KGSK901SSS00
Near Richmond Heights, OH 44143
Manny
Job Details:
02/08/2023
"Cc unit not coming on, verified and display is light up but all LEDs on display, trying to reset no luck, reset breaker no luck, took apart and control voltage fluctuating between 120 and 160Vac, noticed corrosion on main board, UI, spark module and transformer, cant tell if anything else would be needed due to the corrosion, until we install the parts ordered.; ordrng 1 WP9762774 (cntrl-elec) and 1 WP9762793 (Control) and 1 WPW10331686 (module,spark) and 1 WPW10111628 (transformr)"
We serviced a
KITCHENAID DISHWASHER
Model KUDE60FXSS4
Near Moreland Hills, OH 44022
Jason N
Job Details:
02/08/2023
"Cc unit upper rack falling down on one side.Found left side upper rack rail separated. Replaced upper rack rails using customer supplied parts. Upper rack op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Cleveland, OH 44108
Manny
Job Details:
02/08/2023
"Cc unit not making ice, verify and found fill tube frozen, steamed and clear, ran fill test icemaker fills, opt test ok advise to allow 24 hours for proper ice cycle."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near North Olmsted, OH 44070
Angel
Job Details:
02/08/2023
Replaced heater tested unit opt test ok.
We serviced a
KENMORE WASHER
Model 11026902692
Near Solon, OH 44139
Jason N
Job Details:
02/08/2023
"Cc unit not spinning Ran spin test, found motor coupler broken. Replaced motor coupler using misc. truck stock part. Ran spin and drain test. Unit spinning and draining properly. Op test good. ; used 1 285753A (Coupler) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Solon, OH 44139
Jason N
Job Details:
02/08/2023
"Cc unit not filling with water, not washing dishesRan diagnostics, found code 7-1 for wash motor failure. Wash motor did not turn on during test cycle, will need replaced. Found that heater element has copper bushings that have deteriorated, will need replaced per service pointer W11540964 and s code S17304.; ordrng 1 W11414076 (Base-pump) and 1 W11537778 (Heater element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details:
02/08/2023
"Cc: not making ice, lights flickeringFound freezer lights flickering. Found ice maker is on, no ice in bin. Ran ice maker cycle and fill. Thermistor reading out of range. Needs ice maker, freezer led, and ff led; ordrng 1 W10873791 (icemaker) and 1 W11226500 (light) and 1 W11226500 (light)"
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Sheffield Lake, OH 44054
Angel
Job Details:
02/08/2023
Replaced latch opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near North Ridgeville, OH 44039
David R
Job Details:
02/08/2023
Cc noise. Replaced repair kit. Tightened screws and blower wheel. All screws tight. Turned on. No loud noise or vibration. Good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock