Service History 197

We serviced a

MAYTAG DRYER

Model WGD4616FW1

Near Parma Heights, OH 44130

Corina B

Job Details: 02/23/2023

CC that there is felt that came off. Confirmed. Found the seal fell off of the drum. Reattached the felt. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Amherst, OH 44001

Angel

Job Details: 02/23/2023

Cc that unit is not cooling at all and its really loud when running also not making ice. Explained to customer that if its not cooling it will not make ice. Went on back of unit and saw there was oil on the floor so i used my nitrogen to check where it leaked from and it had a big leak the suction line on the compressor and leaking through the lock ring on the high side stainless line. Will need to order new compressor since its so loud and lost a lot of oil.; ordrng 1 W11635510 (Compressor)

We serviced a

MAYTAG WALL OVEN

Model CWG3100AAE29

Near Parma, OH 44129

Corina B

Job Details: 02/23/2023

Replaced the igniter. Cust took door off and said they want to clean. They will put the door back on. Test igniter. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Garfield Heights, OH 44125

Corina B

Job Details: 02/23/2023

CC that the unit runs for 10 minutes and turns off. Confirmed. Found the drain hose pinched. Readjusted the drain hose. Started a cycle ran for 20 minutes. Found the screws in the kickplate. Attached the kickplate. Opt test ok.

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lorain, OH 44053

Angel

Job Details: 02/23/2023

Cc that unit is taking 2 cycles to dry clothes. Tested unit and its heating perfectly found that the vent is going up to the ceiling explained to customer that the vent has to be cleared out and if she keeps using it like that she could damage the heating element or any fuses or thermostat. Gave her the number to vent wizards to see if he can come out and get the vent taken care of. Unit working as should opt test ok.

We serviced a

GE REFRIGERATOR

Model CFCP1NIXBSS

Near Bay Village, OH 44140

Marie V

Job Details: 02/23/2023

"Cc that the unit stopped working and control panel was not working before the unit stopped . Confirmed. Main board is clicking on stop. Gave estimate for main control but advise cust that it could need the other 2, compressor and panel board. Cust will continue with repair. ; ordrng 1 WR55X10956 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Euclid, OH 44123

Jason N

Job Details: 02/23/2023

"Cc unit noise during agitation, and spin is out of balanceFound impeller plate with a lot of play, splines on impeller are rounding. Ran auto test, lot of movement in basket during spin. Found hub screws loose while replacing impeller plate which is causing the excessive vibration. Tightened all hub screws, replaced impeller plate. Ran auto test cycle, no abnormal sounds or vibration. All functions passed. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44143

Joe O

Job Details: 02/23/2023

Cc: not spinning out clothesFound error codes f8e1(long fill). Found cold water shut off to unit. Turned on water supply. Ran auto test and calibration. Op test ok

We serviced a

GE DRYER

Model GTD42EASJ0WW

Near Cleveland Heights, OH 44118

Joe O

Job Details: 02/23/2023

"Cc: not starting, burning rubber smellFound belt snapped, and front sliders worn. Needs belt and slider padsCustomer does not want to repair at this time; ordrng 2 WE03X34318 (Slide)s and 1 WE12M29 (belt drive), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Cleveland, OH 44108

Joe O

Job Details: 02/23/2023

"Cc: loud noise, not dispensing iceCustomer showed video of noise, sounds like something grinding. Found when compressor kicked on unit started making grinding noise. Shut unit off. Pulled out. Re started compressor noise went away. Found customer has metal pressure device on refrigerator water line ing on unit. Pushed unit back in. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44144

Manny

Job Details: 02/23/2023

"Cc u it not working, ran diagnostics and found code f8e1 for long fill, hot valve not activating, replaced valve and ran test hot valve just humming, disconnected hose and no hot water, told customer he stated that they just got a hot water tank installed, and asked me to see if any valves are off, the valves I can see are on, but there could be another valve turned off somewhere, advise customer to try finding the valve or to call a plumber to fix the problem. Unit is working properly. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Seven Hills, OH 44131

David R

Job Details: 02/23/2023

"Customer just got, cc leaking from start when delivered. Might have been dropped from delivery. Cracked on bottom of tub, water leaking through. Will need a new tub. Customer is calling SnowBrothers to try and get another one. In meantime will place order for parts. Outer tub and drain filter ; ordrng 1 W11219115 (Outer tub) and 1 W11568797 (Drain filter)"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Westlake, OH 44145

Marie V

Job Details: 02/23/2023

"Cc that the unit does not drains the water out on big loads like blankets. Ran diag found error code F0E5 off balance load , f9e2 water detected , f3e1 pressure system fault f2e1 ui stuck button. Ran auto test , pass, . Dampers are wearing out but still ok. Tilted unit and removed rotor, found leaking oil from gearcase, took pics and showed cust, also slider is cracking and impeller is loose. Screw is good. Unit will need gearcase, impeller, and slider. Cust will not fix; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Impeller) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Broadview Heights, OH 44147

David R

Job Details: 02/23/2023

"Cc unit not turning on. Unplugged unit for 5 mins, plugged in. Lock clicked lock and unlock, unit came right on. Error codes F0E9 and F0E5. Cleared codes, went into Service Matters. SP #W11560447, customer experiencing code will need to connect unit to Wi-Fi, download app and Update to latest software. Ran unit factory calibration. Good. All components working. Ran a service test mode, good. Ran through some of a quick wash cycle to test out. Good. Ran drain/spin. Good. Op Test Ok."

We serviced a

GE DRYER

Model GTDP490ED3WS

Near Grafton, OH 44044

Gabriel P

Job Details: 02/23/2023

Replace parts opt test ok ; ordrng 1 WE1M1067 (Bearings padding)

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland Heights, OH 44118

Jason N

Job Details: 02/23/2023

"Cc unit not advancing in cycleRan diagnostics, found code f8e1 for low/no fill. Found drain hose laying on floor, draining into floor drain. Rerouted drain hose and hooked up to side of wash tub next to unit. Cleared code and ran auto test cycle. All functions passed. Op test good."

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ00

Near Cleveland, OH 44108

Joe O

Job Details: 02/23/2023

"Cc: ice maker not functioning, bin breakingFound no power to ice maker. Found harness in door broken. Found latch for ice bin broken. Needs freezer door and latchCustomer does not want to repair at this time; ordrng 1 LW10839911 (dor-fip) and 1 W10693542 (latch-bin), used 1 1OVRSZ (oversized shipping), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GC0

Near Solon, OH 44139

Brian M

Job Details: 02/23/2023

Cc unit not powering on after power outage Found control getting power put no lights Needs control ; ordrng 1 W11401710 (Control) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Mentor-on-the-Lake, OH 44060

Dan H

Job Details: 02/23/2023

"Customer complaint that unit is not spinning, confirmed, found idler pulley melted off of shaft, installed new pulley, op test good

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near North Olmsted, OH 44070

Marie V

Job Details: 02/23/2023

"Cc that the unit is leaking. Stared unit found that drain hose is been rubbing against wall and it has a small hole. Cust will buy new hose because the original that comes with water is not long enough , took pics. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near North Royalton, OH 44133

David R

Job Details: 02/23/2023

Replaced FF gasket. Good. Used heat gun. Advised customer to keep closed for 30 mins. Good. Op Test Ok.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44120

Jason N

Job Details: 02/23/2023

"Cc unit not spinning Ran diagnostics, found fault code f2e1 for stuck button and f7e1 for basket speed fault. Ran manual spin test, found motor just humming. Unit needs run capacitor replaced. Replaced capacitor using truck stock part. Ran auto test cycle in entirety, all functions passed. Op test good.; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Mentor, OH 44060

Joe O

Job Details: 02/23/2023

"Cc: squealingCustomer showed video, unit squealing in spin. Tested. Unit squealing in spin, while braking. Replaced cam, belt and gearcase(customer supplied). Ran auto test and calibration. Op test ok ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

GE REFRIGERATOR

Model GSH25JSXNss

Near Solon, OH 44139

Manny

Job Details: 02/23/2023

"Cc unit frost up again, verified and evap cover in frost, cleared and tested components, found defrost heater broken, customer stated he will purchase heater and replace it himself."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Lyndhurst, OH 44124

Brian M

Job Details: 02/23/2023

Installed ui Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED8540FW0

Near Painesville, OH 44077

Dan H

Job Details: 02/23/2023

"Customer complaint that unit is not working, confirmed, found thermal fuse open , installed new thermal fuse , op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

AMANA DRYER

Model NGD4600YQ2

Near Parma, OH 44129

Marie V

Job Details: 02/23/2023

"Cc that unit is not heating . Confirmed. Found thermal fuse open and dryer kit. Replaced from T/S tested unit. Op test ok Good air flow outside. ; used 1 4392065 (DRYER REPAIR KIT), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Strongsville, OH 44149

David R

Job Details: 02/23/2023

"Cc unit not draining. Went through SP #: W11482561B. Blade broke off Drain Pump, in SP unit can run without it. Cleared Debris and broken Blades. Tested. Good. Draining properly. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland, OH 44120

Jason N

Job Details: 02/23/2023

"Cc unit not starting Plugged in unit. Found display flashing f7e1 fault for tachometer missing or wrong signal. Cleared fault, unit started humming. Found capacitor reading open. Replaced capacitor using truck stock part. Plugged in unit, unit Immediately started spinning, unable to cancel. Unplugged unit. Relay stuck on control board, control will need replaced. ; ordrng 1 W11556725 (Main control), used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Mentor, OH 44060

Brian M

Job Details: 02/23/2023

Cc of fabric softener left in dispenser Following service bulletin Replaced dispenser Ran test cycle OP Test Ok Advised to watch

We serviced a

GE DISHWASHER

Model ZBD8920D00SS

Near Mentor, OH 44060

Joe O

Job Details: 02/23/2023

Cc: door fallingFound springs loose. Adjusted springs. Door still falling. Needs hinge bearingsBearings show limited stock. Office to reschedule; ordrng 4 WD12X10313 (bearing hinge arm)s

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Parma, OH 44134

Marie V

Job Details: 02/23/2023

"Replaced, gearcase, cam, belt, latch . Tested unit, ran calibration and auto test. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Fairport Harbor, OH 44077

Joe O

Job Details: 02/23/2023

Cc: noiseCustomer stated the noise is intermittent. Unit running whole time no abnormal noises. Customer showed video of noise unable to determine noise from video. Added insulation around cap tube. Could not duplicate issue. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX500XW0

Near Highland Heights, OH 44143

Jason N

Job Details: 02/23/2023

"Cc unit will not advance in cycleRan diagnostics, found code f1e2 for motor control fault. Ran auto test cycle found unit is not spinning, basket started to spin then stopped and motor was buzzing loudly. Tried new capacitor and ran manual spin test, same result. Unit will need drive motor replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W10836348 (Drive motor)"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Lorain, OH 44052

Angel

Job Details: 02/23/2023

Cc that unit is squealing. Confirmed turned on unit and I could hear the idler pulley starting to squeal. Took apart unit replaced idler pulley and rollers belt looked good put everything back together tested unit opt test ok.

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Parma, OH 44130

Marie V

Job Details: 02/23/2023

"Cc that the unit is not working and lid lock is locked. Confirmed. Found lid lock needed to be replaced also when running unit after replaced lid lock, belt was making noises, showed cust and replaced from t/s. Tested unit. Op test ok; ordrng 1 W11394572 (Lid lock), used 1 WPW10006384 (BELT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Mentor, OH 44060

Brian M

Job Details: 02/23/2023

Cc unit not functioning Found unit unplugged Plugged unit in ran test cycle OP Test Ok

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS09

Near Lakewood, OH 44107

Manny

Job Details: 02/23/2023

"Cc light bulb staying on, verified and found a LED bulb installed on unit, light control is working light goes on high and low the when on off you van see the LEDs illuminated, replaced bulb with pre id and op test ok, advise customer that when bulb goes out to replace it with a 40W bulb, gave him the box of the bulb so he can write down the bulb information. Opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 106.742044

Near North Ridgeville, OH 44039

David R

Job Details: 02/23/2023

"Cc unit not cooling. Let customer know most parts for unit are discontinued. Checked and found control short, and sensor short on evap harness. 2187794 evap harness NLA Discontinued, 2304070 control NLA Discontinued."

We serviced a

FRIGIDAIRE RANGE

Model FGF366ECB

Near Cleveland, OH 44102

Manny

Job Details: 02/23/2023

"Replaced igniter assembly, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mentor, OH 44060

Brian M

Job Details: 02/23/2023

Cc unit not running clean Replaced control OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Perry, OH 44081

Dan H

Job Details: 02/23/2023

"Customer complaint that oven light is out and hot surface light is not working, hot surface light is working, , removed bulb cover, customer will replace bulb, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Garfield Heights, OH 44125

Corina B

Job Details: 02/23/2023

"CC that the unit is leaking on a drain and spin or clean washer. Checked the hoses, secure. Started a rinse and spin. Found the drain is clogged. Will need a plumber. Opt test ok."

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/23/2023

Temperature is good 0 degrees on freezer customer said it stop working after 5 to 6 days ran icemaker diagnostic test and it cycle and it did not fill replace valve from surplus WPW10179146 and still not filling calling senior tech for further assistance found line on door frozen will need door ordering ; ordrng 1 W11577825 (Freezer stainless steel door)

We serviced a

MAYTAG DRYER

Model Pye4500ayw

Near Cleveland, OH 44135

Manny

Job Details: 02/22/2023

"Cc unit makes a really loud noise when turned on, verified and sounds like something in the blower wheel, took apart found blower wheel cracked in half, checked my truck for a wheel since I had 2 surpluses, the and looks like I used the one I had, ordering blower wheel.; ordrng 1 W11497304 (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HC3

Near Lorain, OH 44053

Marie V

Job Details: 02/22/2023

"Replaced motor amd blower wheel. Tested unit, sounds PERFECT. op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ02

Near Elyria, OH 44035

David R

Job Details: 02/22/2023

Cc questions about compressor. They was a shim put under one foot to stop the vibration. Missing rubber feet and the bracket from the feet. Ordering. ; ordrng 4 W10806346 (Grommet feet)s and 2 W10236396 (Grommet bracket)s

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Westlake, OH 44145

David R

Job Details: 02/22/2023

Replaced the UI. Ran diagnostics. Ran all components. Good. Op Test Ok.

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS03

Near Roaming Shores, OH 44084

Brian M

Job Details: 02/22/2023

"Rebuilt oven door , Customer had power fixed unit is functioning properly"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Jason N

Job Details: 02/22/2023

"Cc unit not sensing, not washing clothes Ran diagnostics, found code f8e1 for low/no fill. Ran auto test, found no cold water coming into unit. Checked cold water supply in to unit, found valve turned off. Turned on cold water valve and retested. Unit filled and advanced to wash properly. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Mentor, OH 44060

Jason N

Job Details: 02/22/2023

"Cc unit making a grinding noise in agitation and spin. Ran diagnostics, found code f0e3 for overload. Ran auto test cycle, found abnormal slight noise during agitation and spin. Checked under unit, found belt shield had come off gearcase and was laying under unit. When customer is using unit, pulley was contacting guard and making noise. Unit will need shield and screws replaced. ; ordrng 1 W11409708 (Shield) and 2 W11573574 (Screw)s"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near East Cleveland, OH 44118

Manny

Job Details: 02/22/2023

"Cc unit leaves clothing wet at the end of the cycle, ran diagnostics and found code F8e1 for long fill, most likely they forgot to turn the water on as the unit has a sign that reads(turn both hot & cold water on/off when finished or start), and F0E5 for off balance load. Leveled unit opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5100HW3

Near Willoughby, OH 44094

Jason N

Job Details: 02/22/2023

"Cc unit banging noise when in spin cycleRan auto test, all functions passed. Ran spin and drain test with 5 large wet towels. No abnormal noise and vibration from unit, some noise from drain hose hitting on rear panel. Unit is working as designed. Advised customer on load sizing and ensuring proper load distribution when offbalance situations arise."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Avon, OH 44011

Marie V

Job Details: 02/22/2023

"Cc that the unit is shaking and that they thinks it was never leveled properly when installed. Ran diag, no error codes. Ran auto test pass, asked cust for some towels tested unit, pass i did hear loud noise coming from behinf it was drain hose hitting against back panel of unit. Adjusted and showed cust. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Cleveland, OH 44108

Jason N

Job Details: 02/22/2023

"Cc unit not making iceFound ice maker fill tube frozen up. Checked in door fill tube heater. Voltage checks good at 124v, resistance on heater is reading open. Fill tube heater is not a serviceable part. Unit will need freezer door replaced. Advised customer door will take approximately 4-8 weeks to be delivered and she will need to call office to schedule us back out to install. ; ordrng 1 LW11026425 (Door-fip)"

We serviced a

KENMORE DRYER

Model 110.97511702

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/22/2023

"Cc unit making a squealing noise Ran dryer op test, confirmed squealing noise from belt pulley. Replaced belt idler pulley using truck stock part. Reran test, no abnormal noise heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Cleveland, OH 44135

Angel

Job Details: 02/22/2023

"Cc that washer will not latch. Verified and customer had piece of the latch which broke unit will need the latch replaced. I had the part in the truck from surplus so I replaced it tested unit opt n/g unit would not agitate or spin looked underneath and found that the capacitor was bad replaced it tested unit opt test n/g unit still had something wrong so I looked underneath unit and found that the drain pump had a loose connection as well so fixed issue with the drain pump ran a test again and unit worked as should opt test ok.; used 1 W11513248 (Latch), and 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Richmond Heights, OH 44143

Corina B

Job Details: 02/22/2023

"CC that the deep fill is not working. Ran diag F3e3 inlet temperature, f7e4 basket reengagement failure, f0e3 overload. Ran a manual test the fabric softener water is hot coming out, other valves are good. Started a cycle filled for a few seconds then started to wash with no water. Will need a new valve and control. Office to reschedule appointment. ; ordrng 1 W11614515 (Valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Madison, OH 44057

Dan H

Job Details: 02/22/2023

"Customer complaint of loud noise, confirmed, pulley is grinding, unit needs new cam kit , belt, and shifter; ordrng 1 W11481722 (Shifter) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18IL6JW9

Near Middlefield, OH 44062

Brian M

Job Details: 02/22/2023

Installed icemaker Cycled OP Test Ok. ; ordrng 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Avon, OH 44011

Marie V

Job Details: 02/22/2023

"Cc that the unit is not spinning the clothes all the way, ran diag, found no error codes, ran auto test, all pass and working good, tilted unit found some oil leaking from gearcase. Also unit needs the belt. Ordering parts needed. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11550891 (Agitator)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Solon, OH 44139

Joe O

Job Details: 02/22/2023

Installed sump assembly and element. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Warrensville Heights, OH 44122

Joe O

Job Details: 02/22/2023

Cc: not startingFound no stored error codes. Ran auto test. All functions passed. Ran normal cycle. Unit filling and washing. Ran drain and spin. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/22/2023

"Cc unit randomly shuts down on hot wash and has a noise Found moisture going up to control from running hot wash, temp is to hot and causing steam Noise is coming from sticking bearings Advised on gearcase clutch abs slider ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider)"

We serviced a

MAYTAG WASHER

Model MVWC200BW0

Near Brook Park, OH 44142

David R

Job Details: 02/22/2023

"Cc clothes coming out wrinkled, leftover deferent on agitator, clothes having detergent stains after wash. Advised customer to clean off Fabric Softener dispenser and remaining debris around agitator. Unit has Wrinkle Control cycles. Ran diagnostics, no error codes. Ran test mode, all components working. Ran calibration on unit. Looked underneath, all components good. Leveled unit. Ran a light wash with unit by passed to check functions as going through cycle. Good. Unit is working and functioning correctly. Went over use of HE detergent. Make sure to not over use detergent. To not overload unit, making sure to use correct wash cycle and make sure clothes have room to move freely as well. Can use extra rinse if needed. Unit is good. Op Test Ok."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Lorain, OH 44053

Gabriel P

Job Details: 02/22/2023

Steam all ice and replace harness and control opt test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Berea, OH 44017

David R

Job Details: 02/22/2023

"Cc unit fabric softener is not draining water. Took out dispenser, fabric softener caked with leftover residue, too much on for it to drain out bottom hole. Cleared. Showed customer that dispenser can be taken out. No error codes to unit. Slow cold water coming into unit, took off hose and tested from house, slow water coming from house. Advised customer to have a plumber check out. Unit otherwise is good. All functions working. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBL0

Near Kent, OH 44240

Brian M

Job Details: 02/22/2023

Cc unit not draining Found water in tub ran drain unit drained Ran fill and drain unit did not drain. Wiggled drain line and unit drainedRan several fill and drains I think there was a blockage and it pushed through Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ0B

Near Mogadore, OH 44260

Brian M

Job Details: 02/22/2023

Cc no cool Found no frost pattern on evap Needs compressor and evap ; ordrng 1 W11580057 (Compressor) and 1 W11504415 (Connector) and 1 W11504431 (Connection) and 1 W11506619 (Coupler) and 1 W11504433 (Coupler) and 1 W11504447 (Coupler) and 1 W11546692 (Evap) and 1 W11504449 (Coupler) and 1 W11506619 (Coupler) and 1 WPW10143759 (DRIER)

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrf736sdam14

Near Olmsted Township, OH 44138

David R

Job Details: 02/22/2023

"Cc unit UI has been loosing power and turning off, no lights but hasnt done it in the past couple days. Checked all wiring for UI and Main control, good, all connections tight. Ice maker still producing ice. Temp checks are good. Went into diagnostics checked functions for fans, comp, damper. All check good. Would advise to replace UI and Main control at same time.; ordrng 1 W10865869 (UI) and 1 W10854027 (Main control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE WASHER

Model WCISCL-W-1

Near Rocky River, OH 44116

Angel

Job Details: 02/22/2023

Cc that unit just hums. Confirmed took off front panel and found motor is just humming tried helping it to spin but nothing unit will need drive motor. Checked for part and its discontinued.; ordrng 1 3204449 (Drive motor)

We serviced a

GE STACK W/D

Model GUD27ESSJOWW

Near Fairview Park, OH 44126

Angel

Job Details: 02/22/2023

"Cc that washer was mot doing anything. I took off front panel and found a bunch of socks and underwear underneath motor and belt causing the motor with pulley to damage will need motor, speed sensor pulleys and belt replaced as of now. I explained to customer since motor doesnt want to do anything I cant see anything else thats damaged but once we install all the parts we will find out.; ordrng 1 WH49X20495 (Drive motor) and 1 WH01X20436 (Belt) and 1 WH01X10608 (Pulley) and 1 WH38X10018 (Trans pulley) and 1 WH12X20439 (Support) and 1 WL49X20360 (Speed sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Avon Lake, OH 44012

Angel

Job Details: 02/22/2023

Cc that lid strike broke. Confirmed strike was broken replaced with new one tested unit opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW3

Near University Heights, OH 44118

Manny

Job Details: 02/22/2023

"Cabinet came damage on the right back corner, and no adhesive for the felt seal, reordering cabinet and ordering glue for the felt seal.; ordrng 1 8533643 (cabinet) and 1 WP279368 (adhesive)"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Mayfield Heights, OH 44124

Jason N

Job Details: 02/22/2023

"Cc unit stopped working in mid cycle, customer stated that it needs a motorRan diagnostics, found codes f3e2 for inlet water temperature fault, f7e0 for loss of power, f6e2 for communication fault UI cannot hear ACU, and f2e1 for UI stuck button. Cleared faults and ran auto test, found no hot water coming into unit. Checked pressure at valve connection, good psi. Unit will need inlet valve replaced. Replaced inlet water valve using truck stock part. Ran manual valve test, all functions passed. Op test good. ; used 1 W11165546 (Inlet valve) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Bedford, OH 44146

Brian M

Job Details: 02/22/2023

Cc unit not drying everything on sense dry Spoke to customer and found customer doing mixed loads and run temp on low/ medium advised on settings Cleaned moisture sensors as well Advised to Watch

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near North Ridgeville, OH 44039

David R

Job Details: 02/22/2023

Replaced bake element. Tested at 350* good. Cycling. Good. Op Test Ok

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mayfield, OH 44143

Manny

Job Details: 02/22/2023

"Replaced control and latch, latch was defective and replaced it with TS# W10810403, ran test cycle opt test ok. Took core for return.; used 1 W10810403 (LID LATCH) from stock"

We serviced a

MAYTAG WASHER

Model A21204

Near Avon Lake, OH 44012

Angel

Job Details: 02/22/2023

Cc that unit was not spinning out correctly. Checked pulleys and they were clean so I Replaced belts made sure the pump belt was adjusted correctly and ran some wet towels on a spin cycle to make sure unit would spin out the towels and it spun out perfectly had customer take them out to check herself opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104DSS5

Near Avon Lake, OH 44012

Angel

Job Details: 02/22/2023

"Cc thst rack fell on one corner. Confirmed the plastic tabs broke off will need adjuster replaced ordering part.; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model CGS995EEL1DS

Near Chardon, OH 44024

Brian M

Job Details: 02/22/2023

Cx upper oven not heating Found igniter to be weak Needs igniter ; ordrng 1 WB13X25633 (igniter glowbar) and 1 SHIPPING (SHIPPING LOGISTICS*)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Lakewood, OH 44107

Angel

Job Details: 02/22/2023

Cc that door was not closing correctly. Verified and door was not installed correctly and had to loose screws tightened the screws and inserted the hinges to the unit as should and door closes and opens perfectly opt test ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Brooklyn Heights, OH 44131

Manny

Job Details: 02/22/2023

"Cc unit making noise and now not working, verified and unit not coming on but would let me into diagnostics, found code F7E5 for shifter fault, tilted unit back and found water pouring out of the rotor, unit is leaking water from the gearcase seal, unit needs gearcase, agitator, rotor, stator, slide, spanner nut and clutch. Customer will not proceed with the repair ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate) and 1 W10909670 (nut-spaner) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Parma, OH 44129

Manny

Job Details: 02/22/2023

"Replaced control, ran test cycle, opt test ok took core for return."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1425VW04

Near Madison, OH 44057

Dan H

Job Details: 02/22/2023

"Customer complaint of loud noise , no unusual noises heard, unit is operating as designed"

We serviced a

FRIGIDAIRE RANGE

Model LGGF3046TFA

Near Madison, OH 44057

Dan H

Job Details: 02/22/2023

"Customer complaint that oven is not working, confirmed, found igniter weak, unit needs new igniter ; ordrng 1 316489403 (Igniter)"

We serviced a

GE WASHER

Model GTW460ASJ5WW

Near Madison, OH 44057

Dan H

Job Details: 02/22/2023

"Only received half of the parts, reordering ; ordrng 1 WH16X26911 (Suspension) and 1 WH16X26910 (Suspension)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2LHAXMB10

Near Cleveland, OH 44128

Joe O

Job Details: 02/22/2023

"Cc: not making ice, shut off intermittentlyFound ice maker receiving proper power, not cycling. Found unit leaking from filter housing when filter installed. Needs ice maker and filter housing; ordrng 1 WPW10190961 (icemaker) and 1 WP2186443 (housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM06

Near Cleveland, OH 44120

Corina B

Job Details: 02/22/2023

Installed the ice maker. Cycled. Opt test ok. ;

We serviced a

CROSLEY WASHER

Model VAW3584GW2

Near Cleveland, OH 44102

Corina B

Job Details: 02/22/2023

CC that there is knocking when its spinning. Confirmed. Leveled the washer. Started a rinse and spin with clothes. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Andover, OH 44003

Dan H

Job Details: 02/22/2023

"Customer complaint that unit is not working, unit is flashing f8e4(overfill/float switch open) error code, found water in drip tray, emptied, cleared code, started normal wash cycle, unit filled and began washing, no leaks found, found water seeping passed fill valve, unit needs new fill valve; ordrng 1 W11434044 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FGF366CCB

Near Cleveland, OH 44144

Corina B

Job Details: 02/22/2023

"CC that the oven is not igniting and did have a mouse. Confirmed checked wires, good. Checked the igniter 3 amps. Replaced the igniter from t/s. Opt test ok; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD602ESS01

Near Westlake, OH 44145

Marie V

Job Details: 02/22/2023

Cc that the lighs are out. Confirmed. Replaced lights. Op testok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Lyndhurst, OH 44124

Joe O

Job Details: 02/22/2023

"Cc: not sealing freezer section, leaking from freezerFound drain tube plugged. Needs drain clear. Cleared drain. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model BR22VL

Near Painesville, OH 44077

Dan H

Job Details: 02/22/2023

"Installed new evaporator fan , op test good"

We serviced a

GE REFRIGERATOR

Model PFE28PSKBSS

Near Rocky River, OH 44116

Marie V

Job Details: 02/22/2023

Replaced fan. Op test good. Cust showed that still leaking from ice maker having water build up. Ordering water valve as well. ; ordrng 1 PFE28PSKBSS (Water valve)

We serviced a

ROPER DRYER

Model RED4640YQ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 02/22/2023

Blower and motor broke customer will not fix

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Seven Hills, OH 44131

Corina B

Job Details: 02/22/2023

After leaving the first appointment the ice maker started working. Did not replace the ice maker. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Independence, OH 44131

Marie V

Job Details: 02/22/2023

"Cc that the unit is banging, started unit on drain and spin, no shaking. Added towels, worked good. Made unit off balance with towels and showed cust. Called whirlpool techline spoke to Rob, explain issue."

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Mentor, OH 44060

Dan H

Job Details: 02/22/2023

"Customer complaint that unit fills and doesnt advance to wash cycle, ran diagnostics no error codes found, started normal wash cycle, unit is not agitating properly, found shifter broken, installed new shifter, op test good; used 1 W10913953 (ACTUATOR) from stock"

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