Near Lakewood, OH 44107
Corey L.
Job Details: 03/16/2020
REFRIGERATOR GE GTS18FBMDRWW "Customer complaint fridge making very loud rattling like dishes banging, cooling was off when tech arrived, raised temp to turn on cooling, customer stated the sound hasn’t happened since the call was made for svc, when compressor kicks off it rattles ve
Near North Madison, OH 44057
Joe O
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed pantry door. Op test ok
Near Aurora, OH 44202
Jason N
Job Details: 03/16/2020
DRYER MAYTAG MEDC400BW0 "Cc unit not heatingChecked power in to unit, good at 241v. Checked all thermals, found element open. Replaced using customer supplied pre Id part. Op test good."
Near Aurora, OH 44202
Jason N
Job Details: 03/16/2020
REFRIGERATOR GE GFE27GSDASS "Installed evap fan. Confirmed fan op, good airflow. Advised customer to allow 24 hrs for unit to return to desired temps."
Near Euclid, OH 44132
Joe O
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW2 Installed listed parts. Ran auto test and calibration p. Op test ok
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/16/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Replace main light,all light came on ,opt test ok"
Near Beachwood, OH 44122
Jeff M
Job Details: 03/16/2020
WASHER WHIRLPOOL WTW5000DW3 The part is not needed there’s nothing wrong with the washer she didn’t know how to use it.
Near Mentor, OH 44060
Arthur V
Job Details: 03/16/2020
REFRIGERATOR WHIRLPOOL MFI2569VEM3 Replaced right side fresh food door seal. Reformed using heat
Near Harpersfield Township, OH 44041
Jeff M
Job Details: 03/16/2020
DRYER MAYTAG MED6000XG0 The blower will not come off in one piece I had to break the wheel off. after that there was so much lint buildup inside the machine I had to clean the machine out otherwise the machine would’ve caught on fire. After I reassembled the unit the idler pulle
Near Mayfield Heights, OH 44143
Corey L.
Job Details: 03/13/2020
WASHER KENMORE 110.2513241 "Customer complaint washer won’t spin out clothes and is loud, confirmed found hub stripped, quoted to replace, ok, replaced with ts hub, op test good, calibrated and cleared oob error; used 1 W10528947 (HUB) from stock"
Near Orange, OH 44022
Corey L.
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KBFC42FTS03 "Installed control, op test good, advised waiting 48 hours for temps to settle"
Near Montville, OH 44064
Arthur V
Job Details: 03/13/2020
DRYER MAYTAG MEDB765FW0 Customer having a intermittent problem with start button on panel. Advised customer to warm up finger before attempting. Unit did not fail after many attempts. Could not duplicate issue
Near Painesville, OH 44077
Jason N
Job Details: 03/13/2020
WASHER WHIRLPOOL MVWC465HW2 "Cc unit not washing Customer stated he tried running a cycle after last service, wouldn’t start cycle, unit just sat there. Ran auto cycle, no hot water coming in, hot valve shut off. Opened and reran auto test, all functions passed. Had customer start n
Near Lorain, OH 44053
Gabriel P
Job Details: 03/13/2020
WASHER MAYTAG MVWC465HW2 When arrive found unit full of water inside try to drain it found pump motor humming loud and over heating so drain water with shot vac they also not loading unit properly and using too much detergent also over loading unit advise then how to proper use u
Near Parma, OH 44134
Corina B
Job Details: 03/13/2020
DISHWASHER KITCHENAID KDFE104HPS0 Replaced the pump and motor and control. Ran a calibration. Optest ok.
Near Cleveland, OH 44128
Jeff M
Job Details: 03/13/2020
FREEZER WHIRLPOOL WZF34X20DW01 The seal in the top right corner popped out of the channel push the seal back in place unit tested good
Near Lorain, OH 44052
Gabriel P
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL W1TXEMMWQ00 Icemaker had a crack under neath allowing to leak when it has water in it replace from truck stock opt test ok ; used 1 4317943 (ICEMAKER) from stock
Near Avon Lake, OH 44012
Gabriel P
Job Details: 03/13/2020
WASHER MAYTAG MHWE950WW01 Found valve Leaking from underneath after running normal cycle will need a valve giving estimate took pictures of vslve leaking customer will not repair
Near Avon, OH 44011
Gabriel P
Job Details: 03/13/2020
DRYER MAYTAG MEDB765FW0 "Found a dry sheet stick into vent where heat goes into found something sticky clean out also calling tech line they said customer may had some sticky in there that area or could of been manufactured he ask to rub a dry sheet on the area to see if it catc
Near Westlake, OH 44145
Gabriel P
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Bottom freezer led was defective replace pass all lights work opt test ok
Near South Euclid, OH 44121
Joe O
Job Details: 03/13/2020
DRYER WHIRLPOOL WED4850HW0 Cc: loud thumping noiseFound a screw under the felt for the drum. no damage to unit. Removed screw. Ran test cycle. Op test ok Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of ve
Near Berea, OH 44017
Corey L.
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint lights in fez and top of ff are out, confirmed, found from led failed, removing module caused wires to strip from harness, tried pulling out to splice but wires are not long enough, was able to get bare wires touching to complete circu
Near Lakewood, OH 44107
Corina B
Job Details: 03/13/2020
DISHWASHER KITCHENAID KDTM354EBS3 "CC that a spoon fell on the heater and melted. Found plastic on the heater, cleaned the residue from the heater. Ran a calibration. Optest ok."
Near South Euclid, OH 44121
Joe O
Job Details: 03/13/2020
DRYER WHIRLPOOL WGD75HEFW0 Cc: loud vibrationUnit sounded like blower wheel was cracked or off balance. Looked down in blower found debris in blower. Customer vacuumed out debris. Ran test cycle. Op test ok
Near Mentor, OH 44060
Jason N
Job Details: 03/13/2020
REFRIGERATOR MAYTAG MFI2269VEW8 "Installed main control, Programmed to 1720. All functions test good. Customer also stated she was not able to dispense water and ice maker wasn’t working. Customer installed new filter, but did not seat in properly. Removed and reseated. Water dispense n
Near Lyndhurst, OH 44124
Jeff M
Job Details: 03/13/2020
WASHER WHIRLPOOL WFW6620HC0 Water is leaking out of the soap dispenser. Needs a new soap dispenser; ordrng 1 W11318755 (drawer)
Near Fairview Park, OH 44126
Dan H
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint that unit is not dispensing water sometimes, unit dispensed water today, removed filter, good flow through water system, unit is operating as designed"
Near Cleveland, OH 44102
Dan H
Job Details: 03/13/2020
WASHER MAYTAG MVWB835DC3 "Customer complaint that unit is not starting, confirmed, nothing working on user interface, control tests good, unit needs new user interface ; ordrng 1 W11120178 (console)"
Near Cleveland, OH 44120
Jeff M
Job Details: 03/13/2020
RANGE WHIRLPOOL WFG505M0BB2 Igniter failed installed new part unit tested good; used 1 12400035 (IGNITER XXACADEMY RETURNXX) from stock
Near Avon, OH 44011
Gabriel P
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Customer said handle was not the issue it was a dent on door next to handle took pictures ordering door we will keep track of door then reschedule they are aware ; ordrng 1 W10849509 (dor-fip)
Near Chardon, OH 44024
Jason N
Job Details: 03/13/2020
REFRIGERATOR GE GSS25XSPABS "Cc unit freezer frosting and not coolingConfirmed evap frosted over, checked defrost circuit from board, reading open. Recommended replace both defrost thermostat and heater. Customer not repairing at this time, will call office to schedule if moving for
Near Brooklyn, OH 44144
Dan H
Job Details: 03/13/2020
DRYER WHIRLPOOL WGD9750WW0 "Customer complaint that unit is not starting, confirmed, found belt snapped, unit needs new belt; ordrng 1 661570V (belt), used 1 SHIPPING (shipping and handling) from stock"
Near Geneva Township, OH 44041
Arthur V
Job Details: 03/13/2020
WASH/DRY STACK FRIGIDAIRE FLSE72CGS8 "Found trans locked up and burnt the belt. Transmission is no longer available. Also would need a idler pulley,trans drive pulley and a belt. Unit manufactured 2-98."
Near Fairview Park, OH 44126
Corina B
Job Details: 03/13/2020
WASHER MAYTAG MHN30PDCWW0 "CC that there is and error code. Ran diag no codes. Started a cycle, good. Optest ok."
Near Cleveland, OH 44106
Jeff M
Job Details: 03/13/2020
WASHER WHIRLPOOL WFW3090JW There was something caught in the pump clean the pump out unit tested good
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/13/2020
DRYER CROSLEY VED6505GW0 Found unit running but no heat. Checked power no good. No 220v to dryer. New cord needs a electrician. Informed customer office of the issue
Near Hambden Township, OH 44024
Arthur V
Job Details: 03/13/2020
WASHER MAYTAG MVWB865GW0 Found 3 error codes f0e3 overload— f3e2 inlet thermistor shorted or open —- f8e1 —-long fill no fill. Needs water valve. ; ordrng 1 W11165546 (valve)
Near Bay Village, OH 44140
Corina B
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KSF26C6XYY00 "CC that there is frost in the flames section. Steamed out the evap. Will need a main control, the first evap cover and thermistor. Office call cust with quote on pricing.; ordrng 1 WPW10235503 (cntrl-elec) and 1 WPW10384183 (thermistor) and 1 WPW10451893
Near Cleveland, OH 44104
Jeff M
Job Details: 03/13/2020
DRYER AMANA NED4655EW1 Drum has significant damage I took a picture of the drum where it’s bent the inner drum assembly needs to be replaced the unit is non-functional.; ordrng 1 W10899578 (drum)
Near North Olmsted, OH 44070
Corina B
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced the adjuster kit. Optest ok.
Near North Olmsted, OH 44070
Corey L.
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer complaint frost developing behind deli drawer, confirmed, temps were 50 in ff and 4 in frz, fans are working, fridge not over loaded, ordering control; ordrng 1 W10797301 (cntrl-elec)"
Near Westlake, OH 44145
Corey L.
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KBSD608ESS01 "Customer complaint ice maker won’t stop making ice and dumps into freezer, optics tests pass, everything is aligned Spoke with sterling, optics are good it must not be properly aligned, performed FaceTime video call with tablet and phone to watch ice bin
Near Cleveland, OH 44135
Corey L.
Job Details: 03/13/2020
DRYER MAYTAG MEDB765FW0 "Installed parts, noise is way better maybe thumping could be heard faintly, customer agreed and is just worried that after warranty the thumping now will cause a part to fail, advised her the unit is safe to operate as normal"
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 03/13/2020
STACK W/D GE GUD27ESSM0WW Customer complaints that top panel is bent and she never see it like that before but looking at the pictures it is normal is the way is designed
Near Elyria, OH 44035
Gabriel P
Job Details: 03/13/2020
REFRIGERATOR FRIGIDAIRE FFTR1821QB3 Found door not sealing gasket was torn also hinges was squeaking also evaporator cover was broken and unit was plug in to gfi advise not to use gfi also found gfi trip no voltage gave estimates on parts need it he will not repair machine cooling for now c
Near Madison Township, OH 44057
Arthur V
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Found tub damaged by heater. Needs tub. (See pics)Also found 4 error codes all to do with the triac loads on the dishwasher. Needs control tub ; ordrng 1 W10804026 (tub-dishwr) and 1 W10906426 (cntrl-elec)
Near South Euclid, OH 44121
Jeff M
Job Details: 03/13/2020
DRYER AMANA NED4655EW1 The unit was not getting enough power one of the glass fuses was blown customer already had it fixed before I showed up at the home I just confirmed that it was wired correctly
Near Ashtabula, OH 44004
Arthur V
Job Details: 03/13/2020
WASHER WHIRLPOOL VAW3584GW1 Found drain hose going thru a floor drain causing a long fill no fill. Siphoning issue. Reattached to utility tub. Op test good Cleared error code
Near Mentor, OH 44060
Jason N
Job Details: 03/13/2020
WASHER MAYTAG MHW5630HW0 "Cc unit leaking from underneath. Ran fill test, water leaking from underneath, found bellow with hole in bottom. Unit needs bellow gasket.; ordrng 1 W11314648 (bellow)"
Near Parma, OH 44130
Dan H
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW7600XW1 "Customer complaint that unit did not drain and flashed so error, ran diagnostics found f71(suds detected) error code, ran test cycle, unit is not spinning, motor winding are out of range, unit needs new drive motor per tech sheet, customer does not want
Near Rocky River, OH 44116
Corina B
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 "CC that the unit quit cooling for a few days and is now cooling. For 40* fz 5*. Checked the flames evap, good frost pattern. Ran step 4 good frost pattern on fz evap. Will need a main control and ui; ordrng 1 W10807590 (cntrl-elec) and 1 W11089931 (panel
Near Westlake, OH 44145
Corey L.
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL GU2300XTVB2 "Customer complaint dishwasher still not working, started normal wash, unit filled then hummed again, power to unit is correct, capacitor is open, unit needs new wash pump asm, customer is going to purchase a new unit and would like a refund on the full r
Near Seven Hills, OH 44131
Dan H
Job Details: 03/13/2020
RANGE AMANA AER5735QAW "Customer complaint of nuclear codes on display, found sabbath mode turned on, turned off, op test good"
Near Cleveland, OH 44111
Corina B
Job Details: 03/13/2020
RANGE JENN-AIR NO TAG CC that the ovens do not work the burner does not light. Could not find a m/s. Called BJ and t/l unit is not registered. Could not work on the unit
Near Strongsville, OH 44136
Dan H
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL KBFC42FTS00 "Customer complaint of clicking sound and unit is not cooling properly, confirmed, noise is relay on control, unit needs new control; ordrng 1 W10802701 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44120
Jeff M
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW4850HW1 The unit was overloaded damaged the actuator and control board. ; ordrng 1 W10913953 (actuator) and 1 W11256099 (cntrl-elec)
Near Walton Hills, OH 44146
Dan H
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Customer complaint that interior lights are not working, confirmed, found freezer section led bad, installed new freezer section led, op test good"
Near Aurora, OH 44202
Brian M
Job Details: 03/13/2020
WALL OVEN WHIRLPOOL WOCA7EC0HZ00 Installed UI and control Connected unit to WiFi for customer ran test bake OP Test Ok
Near Parma, OH 44129
Dan H
Job Details: 03/13/2020
WASHER AMANA ALW880QAW "Customer complaint that unit is not spinning, making noise, and has a leak, found idler pulley broken off of shaft, grinding noise is coming from transmission, water is leaking through tub seal onto transmission, unit needs new idler pulley, transmissi
Near Parma, OH 44134
David R
Job Details: 03/13/2020
RANGE AMANA AGR6603SFW2 "Customer is saying, when using bake. Whatever item of food is in there, the top part will be burnt and the bottom will still be cold/warm. Had customer pre heat on bake at 350* before me arriving. Got here, pre heat was done. Let sit for another 10 mins.
Near Aurora, OH 44202
Brian M
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Installed gasket OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details: 03/13/2020
WASHER MAYTAG MVWB835DW5 Cc of LF Error Ran diagnostics confirmed LF error Ran manual valve test found cold water not entering Replaced valve using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11165546 (VALVE) from stock
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 03/13/2020
REFRIGERATOR KENMORE 10652293100 "I supply power directly to the motor did not turn on compressor is seized. Compressor seized estimate only do not repair; ordrng 1 W10309990 (compressor), used 1 SHIPPING (shipping and handling) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRF532SMHW01 Cc unit has I’ve on bottom Found drain pan clogged with styrofoam piece unit has new drain tube already installed Cleared clog OP Test Ok
Near Windham, OH 44288
Brian M
Job Details: 03/13/2020
DRYER AMANA NED4655EW1 Cc of no heat or runningFound unit not getting 220 v Switched breaker off and back on Unit is operating as design advised if issue keeps happening to electrician to replace breaker
Near North Royalton, OH 44133
David R
Job Details: 03/13/2020
WASHER WHIRLPOOL WFW9620HW0 "Cc unit would not spin out or would shut off. Went into error history, F8E1. Found hot water valve not working. Hot water was not turn on to unit. Turned on. Manual tested components. Went through diagnostics cycle. All components test good. Also found s
Near Strongsville, OH 44149
David R
Job Details: 03/13/2020
WASHER MAYTAG MHWE201YW00 Cc not draining. Removed all debris from drain pump housing. Tested. Good. Op test ok
Near Willoughby, OH 44094
Jeff M
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Temperature in the freezer is 15° temperature in the fridge is 40° I pulled the refrigerator out a test of the load side my gauge is reading zero the unit was not in a vacuum. After I push the machine back I heard the three-way valve change to the freeze
Near Parma, OH 44134
Dan H
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Customer complaint that unit is not making ice, confirmed, ran ice maker diagnostics, found e2(motor lost position) error code, ran ice maker harvest test, ice maker did not harvest, unit needs new ice maker ; ordrng 1 WPW10764668 (ice maker)"
Near Garfield Heights, OH 44125
Jason N
Job Details: 03/13/2020
DRYER AMANA NED4655EW1 "Cc unit dry times longRan dryer test, checked airflow and heat. Good heat, no airflow through vent outlet. Found lint blockage in vent outlet, pulled out and cleared. Op test good."
Near Lyndhurst, OH 44124
Jason N
Job Details: 03/13/2020
WASHER WHIRLPOOL WTW6400SW0 "Cc unit off balance and codes uLCustomer stated they replaced drive hub already, they have suspension spring that need installed. Ran diagnostics, found codes f71 for suds or basket friction. Installed customer supplied suspension rods. Ran diagnostics,
Near Conneaut, OH 44030
Arthur V
Job Details: 03/13/2020
FRONT LOAD WASH FRIGIDAIRE LTF6700FS0 "Needs drain pump. Pump just humming. Needs replaced. ; ordrng 1 137221600 (pump), used 1 SHIPPING (shipping and handling) from stock"
Near Gates Mills, OH 44040
Jason N
Job Details: 03/13/2020
REFRIGERATOR JENN-AIR JFC2089WEM9 "Cc unit not cooling Confirmed unit at room temperature in both compartments. Found compressor not running. Start relay burnt, replaced using truck stock. Op test good, unit cooling, advised customer to allow 24 hrs for before restocking. Customer also wa
Near Wellington, OH 44090
David R
Job Details: 03/13/2020
WASHER MAYTAG MVWB765FW3 "Cc of noise. Found coins stuck in between agitator. Removed and put agitator back together. Tested again. Still making noise, coming from gearcase. Ordering gearcase out.; ordrng 1 W11393685 (GEAR CASE)"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KSRX25FSST01 Cc of no ice after replacing ice maker Found ice maker still getting power but not rotating Spoke to whirlpool found optics to be bad Needs optic board est only
Near North Royalton, OH 44133
David R
Job Details: 03/13/2020
OTR MICROWAVE WHIRLPOOL WMH32519HT2 "Cc of noise. Intermittent. Customer had sound recorded. Played video, sound started up, sound like is was coming from the fan, then unit shut right off. Customer said the turntable will also stop. Turned on fan high, med, low. No noise. Cannot pin point
Near Solon, OH 44139
Joe O
Job Details: 03/13/2020
WASHER MAYTAG MVWB835DW3 Installed control and ui. Ran auto test and calibration. Op test ok
Near North Royalton, OH 44133
David R
Job Details: 03/13/2020
DISHWASHER WHIRLPOOL WDT970SAHW0 "Called customer. Went over SVC, they said they shouldn’t be paying anything at all. Relayed information that this is not under warranty and that we would have to charge. Customer wanted number to office. Also told them to get in touch with Sears as well
Near Solon, OH 44139
Joe O
Job Details: 03/13/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Cc: freezing in back of the pantry drawer and for section near ventFound temps in Ff section at 37 degrees, freezer at 5 degrees, and pantry at 36 degrees. Temp set to freezer 0 and ff 38. all gaskets sealing properly. Found top shelf in ff section not a
Near Mentor, OH 44060
Jeff M
Job Details: 03/13/2020
DRYER WHIRLPOOL WED4815EW1 Installed the new part. Unit op tested good
Near Elyria, OH 44035
Gabriel P
Job Details: 03/13/2020
REFRIGERATOR MAYTAG MFI2269VEM3 he ask what wrong with his unit explain him that that hes drain pan is clogged and everytime it goes to defrost mode the water start to roll down to the front and create a a sheet off ice on bottom explains him everything I had to do and gave him and esti
Near Kent, OH 44240
Brian M
Job Details: 03/13/2020
MICROWAVE KITCHENAID KMHC319ESS3 Found guide wave to be damaged Ran test unit is pulling 14 amps and is heating normally Called whirlpool to state findings they advised that moisture and grease can cause it to char up and to just replace the cover. Needs cover Customer can install ; ordr
Near Bainbridge Township, OH 44023
Brian M
Job Details: 03/13/2020
DISHWASHER GE PDW7800P00BB Cc unit hasn’t been used in a long time and wanted to be checked out Plugged unit in and turned unit on ran 2 test cycles no issues present at this time OP Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock
Near North Ridgeville, OH 44039
David R
Job Details: 03/13/2020
WASHER MAYTAG MVWB835DW4 Replaced parts. Ran diagnostics test 51/52. Op test ok
Near Strongsville, OH 44149
David R
Job Details: 03/13/2020
SXS REFRIGERATOR WHIRLPOOL WRS526SIAH00 "21382 is the correct address. Checked thermistors, all checked good. Tested from control thermistors are in range. Damper control door not closing. Ordering damper.; ordrng 1 W11087463 (damper), used 1 SHIPPING (shipping and handling) from stock"
Near Novelty, OH 44072
Joe O
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRMF606ESS01 "Cc: noise, intermittent cooling In freezerFound freezer evap completely frosted over. Evap fan hitting ice. Entered diagnostics manual defrost. Needs control. Customer does not want to repair at this time"
Near Cleveland, OH 44121
Corey L.
Job Details: 03/13/2020
REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint ice melted in frz temps are warmer, confirmed 50 in both sections, small ball of ice on top right of evap and only on rung frosted, no dye found anywhere, heated up near possible restriction connections, low pressure was -15 psi, added
Near Olmsted Falls, OH 44138
David R
Job Details: 03/13/2020
RANGE WHIRLPOOL WFG525S0HS1 "Customer has closing docs, called builders and told them if any other information needs to be sent out, they should contact us. Cc broil does not come on intermittently. One day customer said broil didn’t come on, bake didn’t come on. They turned off the
Near Beachwood, OH 44122
Joe O
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Cc: ff section not coolingFound temps in front at 51 degrees, and freezer at 01 degrees. Found for evap completely frosted over. Found service pointer(w11329116c) pertaining to this issue(model and serial do not fit service pointer) spoke with BJ, he sta
Near South Euclid, OH 44121
Joe O
Job Details: 03/13/2020
DISHWASHER MAYTAG MDBH980AWB "Cc: key pad not working, nut missing from lower spray arm, seals deteriorating, door latch screw hole strippedFound key pad not functioning. Found unit receiving proper power. nut missing from bottom spray arm. Found seal for sump deteriorating. Found la
Near Cuyahoga Heights, OH 44127
Corina B
Job Details: 03/13/2020
REFRIGERATOR FRIGIDAIRE LFSS2612TP0 CC that the light is not working. Found the lightbulb is open. Will need a new lightbulb. Cust can install; ordrng 1 5304511738 (LIGHTBULB )
Near Pierpont, OH 44082
Arthur V
Job Details: 03/13/2020
WASHER MAYTAG MHW5500FW1 Found new tub assy rocking back and forth in high speed spin with a load. Both rotor and stator are showing signs of the rocking back and forth. Unit will need another tub assy along with the rotor and stator. ; ordrng 1 W10870751 (stator) and 1 W10901175
Near Auburn Township, OH 44023
Dan H
Job Details: 03/13/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 59 degrees, no frost pattern on freezer section evaporator , ran test 40, no frost pattern formed, unit needs new compressor; or
Near Solon, OH 44139
Joe O
Job Details: 03/13/2020
WALL OVEN JENN-AIR JJW2727DS00 Cc: f2e1 error codeFound f2e1(stuck key). Checked connections on control. Found all connections are seated correctly. Needs uiUi shows under 5 year warranty; ordrng 1 W11236899 (console)
Near Maple Heights, OH 44137
Dan H
Job Details: 03/13/2020
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint that unit stopped spinning and only makes humming noise, plugged unit in unit started humming, ran diagnostics found f7e9(not listed in tech sheet) error code, humming is coming from motor, motor windings are within range, unit needs
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/13/2020
WASHER WHIRLPOOL MVWB765FW3 "Cc: intermittently not drawing out all the waterFound error code f0e3(overload). Ran auto test. Unit functioning as it should but reads the spin failed in auto test. Checked for mechanical friction. Unit spins freely. Unit spins in diagnostics spin manua
Near Mentor, OH 44060
Jeff M
Job Details: 03/12/2020
DISHWASHER KENMORE 665.13012K110 Random machine through diagnostics dispenser opened. Ran the machine through normal cycle dispenser opened
Near Mentor, OH 44060
Arthur V
Job Details: 03/12/2020
RANGE JENN-AIR JES1450DS0 Replaced bake element. Op test good ; used 1 SHIPPING (shipping and handling) from stock
Near Austinburg, OH 44010
Arthur V
Job Details: 03/12/2020
WASHER GE GTW485ASJ3WS Replaced mode shifter and drain pump. Op test good. Unit spinning now. Drain pump no longer noisy.
Near Cleveland, OH 44110
Joe O
Job Details: 03/12/2020
DRYER WHIRLPOOL WGD5000DW3 Cc: unit does not stop when cycle is doneInstalled timer. Ran test cycle. Unit shut off. Op test ok