Service History 197

Near Cleveland, OH 44102
Corey L.
Job Details: 07/30/2020
REFRIGERATOR MAYTAG MRT118FFFH01 "Customer complaint unit not cooling, confirmed room temp in both sections, found no charge in system, added a few oz, frost pattern improved, sounded like leak could be heard in cabinet about a foot above compressor, advised compressor W11092625 has part
Near Cleveland, OH 44106
Corina B
Job Details: 07/30/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "CC that the door is not level. When loosing the center hinge, the top of the door fell off damaging the door. The hinges on the top were loose. Will need new hinges, adjuster, feet and door. ; ordrng 1 W11256723 (Wheel) and 1 W11096015 (Wheel) and 2 W108
Near Cleveland, OH 44104
Corey L.
Job Details: 07/30/2020
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer makes a clicking noise when filling, entitlement shows out of warranty, customer could not find correct documentation, advised customer to get documentation from Lowe’s"
Near Euclid, OH 44117
Corey L.
Job Details: 07/30/2020
DRYER KENMORE 110.778941 "Customer complaint dryer not heating, confirmed no heat, found ignitor failed no glow and is getting proper voltage, ignitor WP4392003 no longer available, wrote quote for burner asm changeover kit, customer does not want repair, gave ignitor number and
Near Cleveland, OH 44111
Dan H
Job Details: 07/30/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of rust spots on fresh food section door, customer stated that they already used the stainless steel brightened on them and there was no change, unit needs new door, office will research to see if door is covered under warranty ; saved
Near Solon, OH 44139
Brian M
Job Details: 07/30/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc unit had a loud noise from inside fridge Showed me a video of noise Noise sounds like ff evap fan hitting ice Customer stated he defrosted unit and noise stop At arrival I see no frost build up on ff evap and no noise coming from fan Advised to watch a
Near Cleveland, OH 44112
Joe O
Job Details: 07/30/2020
RANGE WHIRLPOOL WFG320M0BW0 Installed bracket kit. Op test ok
Near Cleveland, OH 44112
Joe O
Job Details: 07/30/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Installed control and thermistor. Op test ok
Near North Madison, OH 44057
Jeff M
Job Details: 07/30/2020
DISHWASHER WHIRLPOOL WDF520PADB7 Heating ele was turned off by the control board. Ran a calibration cycle turn the heating element back on unit tested good
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/30/2020
REFRIGERATOR MAYTAG MFI2269FRB00 "Found vegetable shelf broken also customer will install part no need to come back ; ordrng 1 WPW10671238 (rail-centr), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Painesville Township, OH 44077
Jeff M
Job Details: 07/30/2020
FREEZER FRIGIDAIRE FFU17F5HWH I installed a new part after removing the old one there is no Freon to recover it was empty soldered new parts in place the unit failed the leak test. I inspected all of my solders I could not find an issue. I decided to put 2 ounces of Freon in the syste
Near Cleveland, OH 44106
Corina B
Job Details: 07/30/2020
REFRIGERATOR WHIRLPOOL WRT541SZDM00 CC that the unit is tripping the arch breaker. Plugged unit into a non gfi outlet. Compressor is seized. Will need a new compressor. Snow brothers is going to send the receipt over. ; ordrng 1 WPW10507886 (Compressor) and 1 WPW10143759 (Drier)
Near Cleveland, OH 44108
Corina B
Job Details: 07/30/2020
WASHER WHIRLPOOL MVWB725BW0 "CC that dl is flashing. Ran diag F84 Lid lock, checked the latch out of range. Will need a new latch. ; ordrng 1 WPW10619844 (Lid lock), used 1 Shipping from stock"
Near Berea, OH 44017
Gabriel P
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 Call whirlpool tech line spoke to leon he said to check thermistor from control if they read ok to replace ui and also run test 4 after steaming evap try checking ohms reading from control to thermistor but was not getting reading call whirlpool for help
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/29/2020
RANGE WHIRLPOOL WFE505W0JS0 Cc unit cooktop is scratched Found front of glass scratched Needs cooktop Customer will need to reach out to whirlpool on a concession unit is over 30 days old ; ordrng 1 W11175876 (cooktop)
Near Geneva, OH 44041
Jeff M
Job Details: 07/29/2020
DRYER KENMORE 11097872601 "The unit is not turning on The unit does power up when you press start I do not hear the relay clicking inside the control needs a relay and fuse; ordrng 1 WP8573713 (thermal cut off fuse) and 1 WPW10110641 (cntrl-elec), used 1 SHIPPING (shipping and han
Near Mentor, OH 44060
Dan H
Job Details: 07/29/2020
REFRIGERATOR KENMORE 253.748224OG "Customer complaint that unit is not cooling, unit unplugged, plugged unit in, evaporator fan is running, compressor is running, no frost pattern on evaporator, tapped system, unit needs new compressor and evaporator, customer does not want repair ; ord
Near Mentor, OH 44060
Jeff M
Job Details: 07/29/2020
WASHER WHIRLPOOL WTW4816FW2 Customer complaint was the unit is overfilling I put the unit into a quick wash cycle and it filled all the way to the top it’s control board pressure sensor is failed; ordrng 1 W11170319 (cntrl-elec)
Near Aurora, OH 44202
Brian M
Job Details: 07/29/2020
MICROWAVE WHIRLPOOL WOC75EC0HS01 Cc unit not working Found UI screen not working other functions seem to work but no display Needs UI Place on cancellation list ; ordrng 1 W11428561 (Ui)
Near Euclid, OH 44117
Joe O
Job Details: 07/29/2020
WASHER WHIRLPOOL WFW5620HW0 "Installed ui, found control is missing a connection. Reordering control.; ordrng 1 W11322879 (cntrl-elec)"
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 07/29/2020
REFRIGERATOR JENN-AIR JCD2389GEB "I cycled the icemaker unit tested good not find any visual leaks. Customer has explained me that once the bin is filled with ice it starts to overflow. He has tested this three times in a row and it overflows every time. Needs a new icemaker; ordrng 1 D7
Near Cleveland Heights, OH 44112
Joe O
Job Details: 07/29/2020
WASHER WHIRLPOOL WTW4815EW1 "Cc: loud noise in agitationFound bearings loud in hand spin. Found motor making a grinding noise. Needs gearcase, cam, and motorMotor shows out of stock, office to reschedule; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (gearcase) and 1 WPW10677715
Near Rocky River, OH 44116
Dan H
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Compressor not here yet; schdld next appmnt for 8/5 WED !
Near Russell Township, OH 44022
Brian M
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Installed auger motor and ice maker as well as sealOP Test Ok
Near Gates Mills, OH 44040
Joe O
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KBFN506EBS01 Cc: drawer will no go in properlyFound shelf not seated properly. Re seated shelf. Op test ok
Near Concord Township, OH 44077
Jeff M
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 The dispenser is still leaking the only part left to replace is the water valves; ordrng 1 WPW10179146 (valve-inlt)
Near Westlake, OH 44145
David R
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ00 Replaced parts. Programmed control. Set temps to 4 recommended. Tested. Told customer give 24 hours to return to normal temps. Op test ok
Near Avon Lake, OH 44012
David R
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Customer said when they made the call about a week ago there was frost on the back in the FF section underneath the damper. Lately have not seen that. Tested temps when arrived, unit in in defrost mode. Temp in FF tested 42* and FZ about 1-2*. Checked da
Near Parma, OH 44134
David R
Job Details: 07/29/2020
RANGE KENMORE 790.7936241 Cc bake not working. Found ignitor ash white. Replaced from t/s. Tested bake on 350*. Came right on. Good. Op test ok; used 1 12400035 (IGNITER) from stock
Near Parma, OH 44134
David R
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KRFF300ESS01 "Customer said last tech reattached the clip on filter and no need to replace. Tested a couple of times, popped right out. Let customer know if needed we will be back, contact customer service if need be. Op test ok"
Near Cleveland, OH 44111
Dan H
Job Details: 07/29/2020
WASHER WHIRLPOOL WTW5100HC0 "Customer complaint that unit is not starting, stated normal wash cycle, lid locked, unit hummed, drain pump started, unit flashed cycled completed, ra diagnostics found f2e1(stuck key) error code, all keys are working, unit is not agitating or spinning,
Near Cleveland, OH 44111
Gabriel P
Job Details: 07/29/2020
RANGE WHIRLPOOL WGG745S0FS02 "Replace parts,opt test ok"
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/29/2020
DRYER WHIRLPOOL WED4815EW1 Customer showed pop took pic Cc it’s had to close the door Adjusted latch OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 07/29/2020
WASHER MAYTAG MVWB955FW Cc unit not draining and Audio has stopped working Found drain pump not working properly Replaced drain pump Needs UI ; ordrng 1 W11025446 (panel-cntl)
Near Aurora, OH 44202
Brian M
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc unit still not producing ice Ran error test got e0Called whirlpool they walked me through a few steps Found fill tube to be frozen Cleared line ohmed out line heater OP Test Ok Ran test fill OP Test Ok
Near Parma, OH 44134
David R
Job Details: 07/29/2020
DRYER MAYTAG MEDC465HW0 Parts not needed. Cc door closing hard. Sprayed lubricant on striker and used wrench to close gap on it. Tested. Good. Op test ok
Near Avon, OH 44011
Gabriel P
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found freezer fan not running try spin the blade it didn’t work ordering harness and fan motor also water valve is getting 120 v but not dispensing water ; ordrng 1 W11405276 (HARNESS ) and 1 WP2315549 (evap fan motor) and 1 WPW10179146 (valve-inlt)
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/29/2020
WALL OVEN KITCHENAID KEBS207DBL7 "Replace blower,opt test ok"
Near North Madison, OH 44057
Jeff M
Job Details: 07/29/2020
WASHER WHIRLPOOL WFW5620HW0 I ran the washer and diagnostics there were no error codes. I ran the washer and a quick wash cycle the unit completed the cycle and the water lines are hooked up correctly. the machine is correctly installed. Customer stated during a wash cycle the power
Near Perry, OH 44081
Jeff M
Job Details: 07/29/2020
DISHWASHER WHIRLPOOL DU920PWKQ0 The unit didn’t leak while I ran the unit. Couldn’t find a issue
Near Jefferson, OH 44047
Jeff M
Job Details: 07/29/2020
WASHER KENMORE 11022332510 "The agitator is stripped out needs new agitator estimate only; ordrng 1 W11205049 (agitator), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44110
Joe O
Job Details: 07/29/2020
DRYER MAYTAG MED6230HW0 Installed control and ui. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Ran test cyc
Near Auburn Township, OH 44023
Brian M
Job Details: 07/29/2020
REFRIGERATOR GE PFE28KSKDSS "Cc frost in fridge Found ff evap fan weak and not blowing correctly Needs ff evap fan ; ordrng 1 WR60X29099 (refrigerator fresh f), used 1 SHIPPING (shipping and handling) from stock"
Near Strongsville, OH 44136
David R
Job Details: 07/29/2020
WASHER AMANA NTW4516FW3 "Cc hot water only running. Found hoses switched. Corrected, tested. Adjusted feet, good. Customer had a question about clothes not being spun out all the way. Hoses not being correct could of caused unit to not function correctly. Also make sure to not o
Near Willoughby, OH 44094
Dan H
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Customer complaint that unit is not cooling, found leak at filter drier, recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern
Near Strongsville, OH 44149
David R
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Replaced parts. Tested. Went into diagnostics, test 59 motor went to home position. Test 45, called for water. Give time for temps to reach normal and for ice to drop. Op test ok"
Near Cleveland, OH 44115
Joe O
Job Details: 07/29/2020
DRYER WHIRLPOOL LDR3822PQ2 "Cc: not heating, burning smellRan test cycle. Unit heating. Could not duplicate issue. Op test okModel and serial did not match. Ran entitlement. Unit shows under rent a center warranty."
Near Cleveland, OH 44111
Dan H
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Installed new ice maker , op test good"
Near Concord Township, OH 44060
Jeff M
Job Details: 07/29/2020
REFRIGERATOR MAYTAG MFX2676FRZ00 The unit had a full bin of ice. The ice looked normal unit tested good
Near Cleveland, OH 44103
Joe O
Job Details: 07/29/2020
DRYER CROSLEY CED7006GW0 Cc: long dry timesFound vent behind unit smashed. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent f
Near Cleveland, OH 44105
Joe O
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Cc: frost build up in freezer, freezing in ff sectionFound temps in ff section at 38 degrees. Found freezer door not sitting properly. Adjusted door. Adjusted ff temp to recommended. Op test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Steam all ice from evap and return air and damper and shelf then replace bi metal def,opt test ok"
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/29/2020
WASHER WHIRLPOOL MVWX655DW0 "Found hub stripped and advise customer he might will need inpeller agitator but replace hub ran calibration and auto test pass,opt test ok ; used 1 W10528947 (HUB) from stock"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 07/29/2020
DRYER MAYTAG MEDB725BW0 Cc: door not closingFound door catch is worn and latch misses. Swapped door catch from other side of door. Op test ok
Near North Ridgeville, OH 44039
David R
Job Details: 07/29/2020
WASHER MAYTAG MVWB835DW0 Replaced parts. Tested test 51/52. Good. Op test ok
Near Rocky River, OH 44116
Dan H
Job Details: 07/29/2020
REFRIGERATOR KITCHENAID KBFS20EVWH10 "Customer complaint that unit is leaking from dispenser, customer turned off water supply, turned water supply on, ran a few glasses of water through system, watched dispenser, no dripping observed, unit is operating as designed"
Near Aurora, OH 44202
Brian M
Job Details: 07/29/2020
REFRIGERATOR FRIGIDAIRE n/a Recovered refrigerant from system
Near Parma, OH 44129
Dan H
Job Details: 07/29/2020
DRYER WHIRLPOOL WED7500GW0 "Customer complaint that door is not staying shut, confirmed, adjusted door strike and latch, op test good"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/29/2020
DISHWASHER JENN-AIR JDTSS246GS0 No need for parts there was 2 inches of water inside filter whirlpool technician asked me to rim out check valve on drain hose also ran normal and drain pass couldn’t get file number they having issue
Near Kent, OH 44240
Brian M
Job Details: 07/29/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed controls and water valve Ran test harvest unit is running normally OP Test Ok
Near Maple Heights, OH 44137
Dan H
Job Details: 07/29/2020
RANGE KENMORE 790.7136271 "Installed new igniter, op test good"
Near Windham, OH 44288
Brian M
Job Details: 07/29/2020
WASHER MAYTAG MVWX655DW1 Cc unit not spinning Found tub hub damaged again Under 1 year warranty Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10528947 (HUB) from stock
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/29/2020
OTR MICROWAVE WHIRLPOOL WMH31017HS4 Replace all parts opt test ok
Near Painesville Township, OH 44077
Joe O
Job Details: 07/29/2020
DRYER SAMSUNG DVE50M745W/A3 "Cc: not heatingFound unit only receiving 120v. Checked outlet. Receiving 120v. Flipped breaker, power returned. Ran test cycle. Op test ok"
Near South Amherst, OH 44001
Gabriel P
Job Details: 07/28/2020
WASHER GE GTW460ASJ0WW "Replace part and plug software update,opt test ok"
Near Elyria, OH 44035
Gabriel P
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "When arrive unit cooling was off customer said when she arrive from work it show cooling off explain her how to turn it on and how to lock it for the kids not to touch it,opt test ok"
Near Thompson, OH 44086
Jeff M
Job Details: 07/28/2020
COOK TOP KITCHENAID KICU500XSS01 Installed new part unit tested good
Near Kent, OH 44240
Brian M
Job Details: 07/28/2020
DISHWASHER WHIRLPOOL WDF590SAJM0 Cc dispenser door broken Replaced dispenser OP Test Ok
Near Aurora, OH 44202
Brian M
Job Details: 07/28/2020
WASHER MAYTAG MVWB835DW4 Cc unit will not power on Found UI not responding and control board indicator light was off Replaced UI and control Ran auto test and calibration OP Test Ok
Near Painesville, OH 44077
Joe O
Job Details: 07/28/2020
RANGE WHIRLPOOL WFE550S0HZ1 Installed hinges. Op test ok
Near Streetsboro, OH 44241
Brian M
Job Details: 07/28/2020
RANGE WHIRLPOOL WFG770H0FZ Complaint gas line bent Found gas line smashed Did find right hand panel damaged at bottom Needs right panel and gas line ; ordrng 1 WPW10162245 (panel-side) and 1 W10510125 (tubing-gas)
Near Lyndhurst, OH 44124
Dan H
Job Details: 07/28/2020
RANGE JENN-AIR JGS8850CDS02 "Customer complaint that oven is not heating, Confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
Near Concord Township, OH 44077
Joe O
Job Details: 07/28/2020
WALL OVEN GE PT916SM2SS "Cc: not allowing selections, not heatingCustomer states she was cooking and the screen got condensation behind it and stopped working. Found ui not allowing selections. Could not access error codes. Ui would not allow to test any functions. Needs ui and
Near North Madison, OH 44057
Jeff M
Job Details: 07/28/2020
WASHER MAYTAG MVWC565FW "The unit is not draining I took the pump apart there’s nothing blocking the pump. It appears the impeller of the pump has came apart needs a new pump; ordrng 1 W10876600 (drain pump), used 1 W10876600 (PUMP-WATER) from stock"
Near Middleburg Heights, OH 44130
David R
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced part. Tested. Good. Op test ok
Near Cleveland, OH 44102
Corina B
Job Details: 07/28/2020
RANGE FRIGIDAIRE FGF366ECB "CC that the bake does not work, there is a whistle when using the broil or the cooktop. Turned broil and the cooktop on, did not hear any whistling. Turn bake on 2.65 amps. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 350*. Opte
Near Montville, OH 44064
Jeff M
Job Details: 07/28/2020
WASHER MAYTAG MVWB835DW3 Installed new part unit tested good
Near Pepper Pike, OH 44124
Dan H
Job Details: 07/28/2020
REFRIGERATOR AMANA ASI2575GRS04 "Customer complaint that unit is not cooling properly, fresh food section temperature at 69 degrees, freezer section temperature at 40 degrees, found evaporator frozen solid, heater is , unit need new control and defrost thermostat ; ordrng 1 W11203924
Near Bainbridge Township, OH 44023
Corey L.
Job Details: 07/28/2020
REFRIGERATOR GE ZIS48NYB "Installed fan customer bought, op test good, compressor is hot as well as panel between frz and ff sections, advised customer to monitor temps after 48 hours the mullion should be getting cooler as temps settle, moved temps to recommended back from max c
Near North Ridgeville, OH 44039
David R
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL GI6FDRXXY07 "Cc FZ section is frosting up. Found gaps along left door side and top left as well. Lights not working, switch stuck but fan is working good. Had to push hard in order to try to get door to close properly. Saw gasket ripped a little bottom left side. Wil
Near Brimfield, OH 44240
Brian M
Job Details: 07/28/2020
DISHWASHER MAYTAG MDB8959SFZ4 "Cc unit won’t start unless you jam the start button Found start button damaged Needs UI Whirlpool, wants me to replace UI and order clear door to see where it is leaking from W11091267; ordrng 1 W11179175 (tool) and 1 W10910626 (panel-cntl)"
Near Concord Township, OH 44077
Joe O
Job Details: 07/28/2020
REFRIGERATOR GE PCR06BATASS Cc: not coolingFound unit pulling 1.2 amps. Found hissing from inside cabinet. Unit repairable internal cabinet leak.
Near Bay Village, OH 44140
Corina B
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRF560SEYW01 CC that there is water leaking behind. Cycled the ice maker found the waterline is leaking to the ice maker. Cut the connections off replaced with a John guest fitting. Cycled the ice maker. No leaks. Optest ok.
Near Mentor, OH 44060
Joe O
Job Details: 07/28/2020
WALL OVEN JENN-AIR JJW9630DDS Cc: upper oven over heatingFound no stored error codes. Ran test bake. Found unit has run away temp upper oven. Needs control and oven sensor.Sensor shows no longer available
Near North Royalton, OH 44133
David R
Job Details: 07/28/2020
WASHER MAYTAG MVWC465HW2 "Cc of vibration. Found unit basket was leaning all the way to the left. A little bit of a dip going towards the middle of the floor. Installers raised feet all the way up. Took off top to make sure the suspension rods are working properly and not damaged
Near Mentor, OH 44060
Joe O
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KBFS20EVBL2 "Cc: vibration noise when dispensing waterPulled water filter. Placed bypass on filter head. Water pressure returned. Emptied water filter, reinstalled water filter. Advised customer if it happens again to try replacing the water filter. Op test ok"
Near Broadview Heights, OH 44147
David R
Job Details: 07/28/2020
DISHWASHER KITCHENAID KUDE20IXSS8 Replaced part. Tested all options on UI. Good. Op test ok
Near Cleveland Heights, OH 44121
Dan H
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Customer complaint that unit is not cooling, fresh food section temperature at 73 degrees, freezer section temperature at 41 degrees, found evaporator frozen solid, installed new control , op test no good unit needs new defrost thermostat ; ordrng 1 WPW
Near North Ridgeville, OH 44039
Corina B
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 CC that the freezer light is out. When removing the led light from the freezer it turned back on. Light was not seated properly. Optest ok
Near Roaming Shores, OH 44085
Jeff M
Job Details: 07/28/2020
MICROWAVE WHIRLPOOL WMH76719CS1 "The door is twisted The unit needs a new door est only; ordrng 1 W10860351 (door/mw), used 1 SHIPPING (shipping and handling) from stock"
Near Independence, OH 44131
Corey L.
Job Details: 07/28/2020
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint water dripping on floor and ice all over in frz, confirmed frost accumulation around doors and ceiling from door not shutting all the way due to evap drain clog and frozen water backed up on frz floor building up to meet drawer, quoted
Near Westlake, OH 44145
Corey L.
Job Details: 07/28/2020
RANGE WHIRLPOOL WFE505W0HZ1 "Customer complaint error code now display not working, confirmed, control has not response, found black wire at terminal block disconnected, replaced control and replaced terminal block and connected wire, op test good"
Near Painesville Township, OH 44077
Joe O
Job Details: 07/28/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXB01 "Cc: not making ice, not dispensing iceFound wire harness running through door has broken wires. Found auger motor humming but not spinning. Needs door and auger motorDoor shows no longer available.; ordrng 1 LW10334261 (dor-fip bl71774) and 1 W11202789 (
Near Morgan Township, OH 44084
Jeff M
Job Details: 07/28/2020
DRYER SAMSUNG DV209AEWXAA "The belt is broken needs replaced ; ordrng 1 6602-001655 (BELT), used 1 SHIPPING (shipping and handling) from stock"
Near Bay Village, OH 44140
Corey L.
Job Details: 07/28/2020
DRYER WHIRLPOOL MEDB835DW4 "Customer complaint of a rattling sound, confirmed after running for about 5 minutes could hear tapping, found back vent elbow pinched against wall kinking duct to blower wheel allowing blower wheel house to flex enough to bump wheel, quoted to correct by
Near Bay Village, OH 44140
Corey L.
Job Details: 07/28/2020
WASHER WHIRLPOOL WTW8000BW0 "Customer complaint washer not completing cycles every time and says ul, confirmed found rough points in shaft, lifting basket up in placed stuck and held basket up, unit needs bearing and shaft kit W10435302, customer does not want repair at this time an
Near Cleveland, OH 44110
Joe O
Job Details: 07/28/2020
DRYER WHIRLPOOL WGD4850HW0 Installed listed parts. Tested. Op test ok
Near Rocky River, OH 44116
Corey L.
Job Details: 07/28/2020
WASHER WHIRLPOOL WFW5090JW0 "Replaced parts, op test good"
Near Orange, OH 44122
Joe O
Job Details: 07/28/2020
REFRIGERATOR AMANA SX23VW Cc: not cooling properlyCustomer stated ice cream not freezing. Advised customer once ice cream melts it does not refreeze properly. Found ff temps at 39 degrees and freezer at 15 degrees. Unit has a good frost pattern. Condenser fan is running. Found con
Near Avon, OH 44011
Gabriel P
Job Details: 07/28/2020
DRYER WHIRLPOOL WED5000DW2 Found element open replace from truck stock opt test ok ; used 1 279838 (ELEMENT) from stock