Service History 198 - Fred's Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Independence, OH 44131

David R

Job Details: 02/28/2022

"Cc unit will keep on cutting breaker. New build house, called techline. Techline had me check breaker. Unit is on dedicated line but has gcfi breaker. Checked voltage wires to ground, good, no voltage. Amp draw during diagnostics, all amps check in spec per techline. No error codes in unit. Unit is working as designed and properly working. Problem will be in outlet or breaker. Advised to have electrician come out and go over options with outlet and breaker. Unit is good and giving file number to customer with whirlpool, contact whirlpool customer service if needed. Op test ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TF4

Near Mentor, OH 44060

Dan H

Job Details: 02/28/2022

"Installed new control, air damper , and ice maker , op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Painesville, OH 44077

Dan H

Job Details: 02/28/2022

"Customer complaint that unit is not drying properly, unit loaded with plastic cups, advised customer plastics will not dry in dishwasher, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Euclid, OH 44123

Joe O

Job Details: 02/28/2022

"Cc: not advancing through cyclesFound error codes f7e1(basket speed fault), f5e3(lid unlock fault), f5e4(lid not opened between cycles), f2e1(stuck key). Ran auto test. Found unit will not agitate or spin. Motor just humming. Needs motor and capacitorMotor out of stock. Office to reschedule ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)"

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Cleveland, OH 44113

Jason N

Job Details: 02/28/2022

"Cc unit not draining, and f9e1 appears.Found that unit has no information on m/s tag, both numbers have been wiped off. Contacted HB to verify we cant service this, she agreed. Advised customer unfortunately we cant service her unit. Office will need to contact property manager Joe with this disposition. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Cleveland, OH 44120

Jason N

Job Details: 02/28/2022

"Cleared frost from evaporator. Installed thermistor and harness. Ran diagnostics, defrost thermistor passed. Ran force defrost, heater turned on, drawing 3.6A. Op test good."

We serviced a

WHIRLPOOL WASHER

Model LSQ9200PQ4

Near Avon Lake, OH 44012

Angel

Job Details: 02/28/2022

Cc that unit is leaking. Ran unit let it fill and wash and no leaks put unit into a drain and found that the unit was not leaking it was the drain pipe the drain hose goes into. When unit starts draining theres a small stream of water that shoots out and causes the leak on the floor. Explained and showed customer they will need a plumber to fix there drain pipe and a valve thats located over the washer from the house is leaking as well. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFCS22EVMS0

Near Avon Lake, OH 44012

Angel

Job Details: 02/28/2022

Replaced freezer seal steamed out for proper seal around cabinet. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor, OH 44060

Dan H

Job Details: 02/28/2022

"Customer complaint that unit is vibrating and making knocking noises, suspension is good, vibration is normal, ran diagnostics no error codes found, unit spins, agitates, valves open and close, drain pump is working, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"

We serviced a

KENMORE DRYER

Model 110.670826

Near Gates Mills, OH 44040

Joe O

Job Details: 02/28/2022

Installed dryer repair kit and thermal fuse. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Mentor, OH 44060

Dan H

Job Details: 02/28/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 64 degrees, freezer section temperature at 22 degrees, found defrost thermistor out of range, cleared evaporator , installed new thermistor, op test good , should problem reoccur unit will need new control; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB2200AWE

Near Garfield Heights, OH 44125

Jason N

Job Details: 02/28/2022

"Cc unit making loud sound during washConfirmed motor/pump making a loud grinding noise during wash, most likely motor bearing and/or impeller damage. Unit needs motor/pump and seals. Motor parts(99001546) are NLA for unit. Advised customer warranty company will most likely be in contact with them. ; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW1

Near Maple Heights, OH 44137

Jason N

Job Details: 02/28/2022

"Cc unit not drying properlyCustomer stated unit is taking a long time to dry clothing. Found unit is connected to plastic vent tube, pulled tube off and checked air flow. Restricted airflow through vent, venting has lint buildup. Advised customer to replace vent tube immediately, as this is a fire hazard. Left vent tube disconnected, advised customer I will not reconnect due to the fire hazard possibility. Unit has good heat/flame and airflow. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Dan H

Job Details: 02/28/2022

"Customer complaint that lid is not locking and unit will not advance passed wash cycle, ran diagnostics found f5e2(lid lock fault) error code, lid is not locking, installed new lid lock, op test good"

We serviced a

KENMORE STACK W/D

Model 417.94802301

Near Bedford, OH 44146

Jason N

Job Details: 02/28/2022

"Cc unit drum not spinning againFound center drum bearing plate loose, 2 screws missing, drum sitting angular in unit. Pulled unit apart, did not find screws. Replaced screws. Reinstalled drum and ran op test. Drum turning and good heat. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ2

Near Mayfield Heights, OH 44143

Joe O

Job Details: 02/28/2022

Installed cook top. Op test ok

We serviced a

GE REFRIGERATOR

Model pfe28kmkbes

Near Lyndhurst, OH 44124

Joe O

Job Details: 02/28/2022

Installed door board and ice maker. Cycled ice maker. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS01

Near Painesville, OH 44077

Dan H

Job Details: 02/28/2022

"Installed new led module, op test good"

We serviced a

GE DRYER

Model DPXQ473GT3WW

Near Chardon, OH 44024

Joe O

Job Details: 02/28/2022

Installed igniter. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230RHW

Near Solon, OH 44139

Jason N

Job Details: 02/28/2022

"Cc unit making banging noise during spin cycle.Ran diagnostics, no codes stored. Ran auto test, all functions passed. Ran spin and drain test with 4 large wet towels. Found noise in question is originating from the drain hose behind unit vibrating on back of unit and wall drain plastic trim. Secured drain hose with zip ties to reduce vibration. Unit is working as designed."

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/28/2022

"Installed main control. Op test no good, unit will not power on. Found main board Led blinking rapidly, no communication from Ui. Unit needs UI control and harness. Due to misdiag, credit customer for main board cost towards UI, will apply overage on labor collection. UI board is not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WD21X25728 (UI) and 1 WD21X10545 (Door harness)"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2568AES

Near Austinburg, OH 44010

Dan H

Job Details: 02/28/2022

"Installed new control, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Lakewood, OH 44107

Manny

Job Details: 02/28/2022

"Replaced parts ordered, ran diagnostics cycle no leaks detected, op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chardon, OH 44024

Joe O

Job Details: 02/28/2022

Installed capacitor. Ran auto test. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Bedford, OH 44146

David R

Job Details: 02/28/2022

"Replaced gearcase, slider and washplate. Ran calibration and diagnostics, all components working. Advise a clean washer cycle. Unit is good. Op test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/28/2022

Steamed ff evaporator clear. Installed ff harness and drain pan. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Beachwood, OH 44122

Jason N

Job Details: 02/28/2022

"Cc unit not cooling. Customer sent pop to service@fredsappliance.com Customer stated unit wasnt cooling, no lights were on control box, but the light inside was working. Unit seems to be cooling now. Confirmed unit is cooling, set to recommended, temp inside unit is at 40 degrees. Set temp to coldest, unit compressor turned on, unit is cooling. Cannot find any issue with unit at this time, unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Conneaut, OH 44030

Dan H

Job Details: 02/28/2022

"Installed new bimetal, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300EBS00

Near Ashtabula, OH 44004

Joe O

Job Details: 02/28/2022

Installed water valve and fill tube. Cycled ice maker. op test ok

We serviced a

WHIRLPOOL WASHER

Model LA7780XSW1

Near Broadview Heights, OH 44147

David R

Job Details: 02/28/2022

"Unit is working correctly, CC cabinet will not go on base. Found base rusted and chipping. Cabinet cannot latch on correctly. Will need whole new base and support. Customer doesnt want to go ahead with repair. Paid SVC only. ; ordrng 1 285771 (Base assembly) and 1 WPW10145155 (Retainer spring) and 1 WP3946509 (Skate plate) and 2 WP63466 (Link)s and 4 8316845 (Spring)s, used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN602EPA01

Near Westlake, OH 44145

Angel

Job Details: 02/28/2022

Cc that the light in the freezer is out and some dimmed and that the trim between the fridge and freezer is cracked. Replaced light that was completely out and lights started working as should for the crack explained to them that its cosmetics and at that point we cant do anything about it also they had a question the way the refrigerator is installed so i called BJ through FaceTime so he can see what they were talking about and stated that she would have to call the installers who installed it to try to fix issue. Opt test ok.

We serviced a

CROSLEY DRYER

Model VED6505GW0

Near Cleveland, OH 44144

Corina B

Job Details: 02/28/2022

"CC that the unit does not turn on. Confirmed. Found the thermal fuse wire was unplugged. Reconnected the wire. Started the unit, heating. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW9600TA01

Near Avon, OH 44011

Angel

Job Details: 02/28/2022

Cc that unit was making loud sound and leaking on back. Unit was completely dissembled when arrived verified unit and found rust and water leak on back of unit spinned basket by hand and the bearings are bad will need basket and tub replaced. Gave customer estimate and they will not fix. Charged service call. ; ordrng 1 W10772615 (Rear tub) and 1 W10772607 (Front tub) and 1 W10772607 (Basket( discontinued ))

We serviced a

CROSLEY DRYER

Model VED6505GW

Near Cleveland, OH 44102

Corina B

Job Details: 02/28/2022

"Cust showed pop, sent pic. CC that the unit it is not heating. Confirmed. Checked the power at the terminal block, l1 to n 120 volts l2 to n 120 volts l1 to l 2 0 volts. Will need an electrician. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Westlake, OH 44145

Angel

Job Details: 02/28/2022

"Cc that unit made a loud sound and than stopped working also showed me a nut they found underneath washer. Looked underneath washer and found the drive pulley nut backed out and belt and cam fell off. Replaced cam, belt, and shifter ran a calibration and started unit up with a load to make sure it would start and start washing which it did. Unit working as should now. Opt test ok.; used 1 W10913953 (ACTUATOR), 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVWB800VQ0

Near Shaker Heights, OH 44122

Corina B

Job Details: 02/28/2022

CC that there is a loud noise in a spin cycle. Confirmed. Found the bearings leaking oil. Will need a new bearings. ; ordrng 1 W10435302 (Bearings)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB01

Near Mentor, OH 44060

Corina B

Job Details: 02/28/2022

"CC that the filter will not go in, Used a non one filter which broke off. Installed a new filter, good. Filled a cup several times filter stayed in. Opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC300XW0

Near Columbia Station, OH 44028

Gabriel P

Job Details: 02/28/2022

"Found timer not getting voltage to motor,opt test ok; ordrng 1 WP8566184 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MGDP575GW0

Near Strongsville, OH 44136

Gabriel P

Job Details: 02/28/2022

Found latch broken replace from t/s opt test ok; used 1 WPW10569603 (DOOR SWTCH) from stock

We serviced a

JENN-AIR COOKTOP ELE

Model JED3536GS01

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/28/2022

"Replace cooktop,opt test ok ; ordrng 1 W11476214 (Cooktop)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Berea, OH 44017

Gabriel P

Job Details: 02/28/2022

"Seal on cabinet came out correct issue,opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Mentor, OH 44060

Corina B

Job Details: 02/28/2022

"Cust showed pop, sent pic. CC That there is a vibration. Confirmed. Found the condenser coils vibrating used dampeners from t/s. Opt test ok; used 2 Wp2158826 (Dampener) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ03

Near Brook Park, OH 44142

Gabriel P

Job Details: 02/28/2022

"Replace defrost harness and fan,opt test ok"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDM1

Near Painesville, OH 44077

Corina B

Job Details: 02/28/2022

Replaced the pump and motor. Ran a calibration. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model LSQ9659PW3

Near Cleveland, OH 44135

Gabriel P

Job Details: 02/28/2022

Found coupling broken gave estimate customer will not fix

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS01

Near Lakewood, OH 44107

Gabriel P

Job Details: 02/28/2022

"Found arm out of place from icemaker correct issue,opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/28/2022

Found heater open but found it out of stock have to do a nation wide search office call customer when part is found thanks ; ordrng 1 279838 (Heater)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Berea, OH 44017

Angel

Job Details: 02/28/2022

"Cc that unit has residue on there clothes at the end of wash cycle. Ran diagnostics and unit had no error codes ran a auto test and passed. Tilted unit to look underneath and unit needs gear case has oil all around bottom area and all inside rotor and stator will also need rotor, stator, slider and clutch replaced. Gave customer estimate and decided to try and find new unit better. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 1 W10915701 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor, OH 44060

Corina B

Job Details: 02/28/2022

"CC that the u it does not work. Ran diag F8e1 long fill no fill. Ran manual diag for hot and cold, valve hums. Ran a manual agitate and spin, good. Ran a calibration. Opt test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH0

Near Avon Lake, OH 44012

Angel

Job Details: 02/25/2022

Cc was that she didnt like the gap under the screw of the kick plate for the dishwasher. Explained to customer that theres nothing i can do about it besides lifting it up but if i lift it up she will have a gap all across the unit. Showed her what i meant and she said ok that she wasnt sure if that was supposed to be like that. Unit looks and functions as design. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ2

Near Bay Village, OH 44140

Angel

Job Details: 02/25/2022

"Replaced capacitor ran a calibration and auto test also ran a rinse & spin with a load to test it for the customer to make sure it fills, washes, drains and spins as should. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model LFFH2067DW2

Near Painesville, OH 44077

Brian M

Job Details: 02/25/2022

Installed thermostat OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

GE REFRIGERATOR

Model GFE29HSDASS

Near Burton, OH 44021

Brian M

Job Details: 02/25/2022

Installed fan OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Garrettsville, OH 44231

Brian M

Job Details: 02/25/2022

Cc unit says sd Found drain filter clogged Removed clog OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 02/25/2022

Replaced the vent. Ran 10-2 wax motor. Ran a cycle pump did not turn on. Checked the power at the control 0 volts. Will need a new pump and control. Office to reschedule ; ordrng 1 W11416362 (Pump and motor) and 1 W11410066 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Wickliffe, OH 44092

Jason N

Job Details: 02/25/2022

Installed ice cover. Sealed with silicone around edges to prevent air leakage. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Madison, OH 44057

Dan H

Job Details: 02/25/2022

"Customer complaint that lid would not unlock, ran diagnostics no error codes found, lid lock is working, ran drain and spin cycle, unit completed cycle and lid unlocked, ran recalibration cycle, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Ravenna, OH 44266

Brian M

Job Details: 02/25/2022

Installed bellow Ran test cycle OP Test Ok

We serviced a

GE REFRIGERATOR

Model GNS23GMHBFES

Near Westlake, OH 44145

Angel

Job Details: 02/25/2022

Replaced water tank tested unit and dispensing water as should and no leak. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Mogadore, OH 44260

Brian M

Job Details: 02/25/2022

Replaced element OP Test Ok

We serviced a

SAMSUNG DRYER

Model DV42H5200EWA3

Near Avon, OH 44011

Gabriel P

Job Details: 02/25/2022

"Found heater open gave estimate customer will think about it ; ordrng 1 DC47-00019A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM

Near Madison, OH 44057

Dan H

Job Details: 02/25/2022

"Installed new control and defrost thermistor, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HC

Near Perry, OH 44081

Dan H

Job Details: 02/25/2022

"Customer complaint of bad smell in basket, unit is draining, basket spins freely, unit spins and agitates, valves open and close, advised customer to run a clean washer cycle, unit is operating as designed"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSN608ESS01

Near Bratenahl, OH 44108

Jason N

Job Details: 02/25/2022

"Installed controls. Op test no good, freezer value still reading -10 degrees. Ran diagnostics, found freezer thermistor reading OP, open. Replaced freezer thermistor using truck stock thermistor. Let unit cycle in cooling mode and observed freezer temp value. Value stayed at 0 degrees when it reached temperature. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chardon, OH 44024

Corina B

Job Details: 02/25/2022

Replaced the valve. Opt test ok

We serviced a

ELECTROLUX DRYER

Model EFME517STT0

Near Chardon, OH 44024

Corina B

Job Details: 02/25/2022

CC that the drum is not turning. Confirmed. Found the blower housing full of lint. Removed the lint. Opt test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TS2

Near Maple Heights, OH 44137

Jason N

Job Details: 02/25/2022

Installed thermostat. Set temperature to recommended. Op test good.

We serviced a

WHIRLPOOL DRYER

Model LGB6300PW0

Near Wickliffe, OH 44092

Corina B

Job Details: 02/25/2022

"CC that the unit is not drying. Checked the vent outside, clear. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Let unit run for 20 plus minutes. Gas coils turning on and off, good gas flame. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHV03

Near Mogadore, OH 44260

Brian M

Job Details: 02/25/2022

Cc no ice then it started making ice Found bail arm not in correct position Fixed bail arm

We serviced a

GE DRYER

Model DBXR463EG6WW

Near Mentor, OH 44060

Dan H

Job Details: 02/25/2022

"Installed new slide bearing kit, op test good"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS07

Near North Royalton, OH 44133

David R

Job Details: 02/25/2022

"Replaced control and panel. Definitely a good sound improvement, customer listened. Good. Op test ok."

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Parma Heights, OH 44130

Manny

Job Details: 02/25/2022

"Replaced tub, ran diagnostics and calibration, all components are working properly and no leaks there was a little noise when spinning, ran spin test unit is working correctly, op test ok"

We serviced a

GE REFRIGERATOR

Model V

Near Cleveland, OH 44124

Corina B

Job Details: 02/25/2022

"CC that the water is not dispensing. Confirmed. Found the water line frozen. The insulation is breaking down. Will need a new door. ; ordrng 1 WR78X11096 (Fz door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Dan H

Job Details: 02/25/2022

"Customer complaint that unit is leaking from fill hose, confirmed, tightened fill hose connection, op test good"

We serviced a

GE REFRIGERATOR

Model GFE28HGHEBB

Near Westlake, OH 44145

Angel

Job Details: 02/25/2022

"Installed the tower and fan kit, control board and did the software update on unit. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHV0

Near Parma, OH 44129

Manny

Job Details: 02/25/2022

"Cc unit was damaged during delivery and we havent used it once yet. Verify that the unit has physical damage as if it was drop during delivery on outer door panel, inner door panel, control panel and the tub frame is bent like the unit took a hit on the right side (see pics attached). Cant replace part since there is damage to the unit; ordrng 1 W11174980 (door-inner) and 1 W11367678 (panel-cntl) and 1 W10909756 (tub-dishwr) and 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Parma Heights, OH 44130

Manny

Job Details: 02/25/2022

Replaced heater ran calibration opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB6

Near Parma, OH 44134

Manny

Job Details: 02/25/2022

"Replaced controls unit is only displaying a bunch of number 8, call bj explain the issue he thinks board needs to be programmed and suggested that I call tech line and see if is a programming issue, called tech line, he said that the high voltage board could be the issue he had me run a continuity test from high voltage contro to ui test passes, he advise replacing the high voltage control he stated that most likely it came damaged. Reordering high voltage control, customer wants to be scheduled for Monday since its the only day he has off, spoke to AP she said I have an opening for Monday 2-5, scheduled for Monday PM. If board gets here before then.; ordrng 1 WPW10312695 (Control board)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHDXVB03

Near Lakewood, OH 44107

Angel

Job Details: 02/25/2022

Replaced icemaker and opt test no good. Gear are stripped on new unit wheel spins freely will need to reorder.; ordrng 1 D7824706Q (Icemaker)

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Aurora, OH 44202

Brian M

Job Details: 02/25/2022

Installed inner and outer door OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Strongsville, OH 44136

David R

Job Details: 02/25/2022

"Unit is cooling but FZ even on highest setting will not go under 5 degrees. Right now temp in FZ is 8 and FF is 40. In defrost mode. Checked over all fittings replaced, good, used soap bubbles. Called techline, went over filter drier replaced. Customer unit is in basement, techline went over the location of unit, environment should be ideal 60-90* or will affect the unit not cooling down properly. Tested temp with meter, FF reading 38/39*, FZ ready close to 0, 3/4*. Techline had me check pressure. Low side reading -1 in vacuum, good range is 2- 5/5 in vacuum. High side reading in good range of 45. Techline said unit is working as designed. Giving customer file number if any other questions. Op test ok."

We serviced a

KITCHENAID RANGE

Model KGSS907SSS00

Near Shaker Heights, OH 44122

Jason N

Job Details: 02/25/2022

"Installed DSI spark board. Ran bake test several times. Good ignition each time. Let preheat to 300 degrees, let cycle. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Jefferson, OH 44047

Dan H

Job Details: 02/25/2022

"Customer complaint that unit is not dispensing ice, confirmed, found auger motor yoke stripped, unable to remove, unit needs new auger motor, yoke, and ice bin divider ; ordrng 1 WPW10309864 (Divider) and 1 W11310391 (Motor) and 1 WP63052-2 (Yoke)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 02/25/2022

Replaced the door. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/25/2022

"Replace seal,opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 253.6882301

Near Olmsted Township, OH 44138

Manny

Job Details: 02/25/2022

"Cc unit not cooling freezer is cold, found evap fan is is not running, unit will need an evap fan.; ordrng 1 242077705 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Aurora, OH 44202

Brian M

Job Details: 02/25/2022

Installed dispenser Ran test 12 no issues found Advised to watch OP Test Ok

We serviced a

MAYTAG DRYER

Model MED5630HW1

Near Solon, OH 44139

Brian M

Job Details: 02/25/2022

Cc unit has error Ran diagnostics no errors Ran test cycle unit would not start found thermal fuse open Replaced using truck stock and replaced thermistor Ran test cycle OP Test Ok

We serviced a

KITCHENAID COOK TOP

Model KECC506RBL00

Near North Royalton, OH 44133

David R

Job Details: 02/25/2022

Replaced all 4 burner switches. Tested. Good. Op test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44111

Angel

Job Details: 02/25/2022

Replaced heater and vent tested unit no leaks. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WGD4800XQ4

Near North Olmsted, OH 44070

Manny

Job Details: 02/25/2022

"Cc unit not heating, found thermal cut off open replaced cut off with pre id part, still no heat found open thermal fuse, replaced fuse using T/S #W3392519; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/25/2022

Cc of error f8e4 Found soapy water in drip pan Cleaned pan Ran test cycle found unit to have suds Advised on cleaning

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near South Euclid, OH 44118

Jason N

Job Details: 02/25/2022

"Cc unit not cooling again after a few days. Checked for leaks using uv light. Found dye/oil on filter drier. Recovered refrigerant, replaced filter drier using truck stock. Brought system down into 29 in/hg vacuum. Held vacuum. Recharged system with 4.27 oz of r134a. Low side stable at 0psi. Good frost pattern starting on evaporator. Advised customer to allow at least 12 hours for unit to return to desired temperatures. Op test good.; used 1 WPW10143759 (DRIER) from stock

We serviced a

KITCHENAID RANGE

Model KGST307BAL1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/25/2022

Cc unit not baking Replaced igniter ran test cycle OP Test No good Found bake relay stuck open Control panel is super dim can not read settings Control and timer are NLA ; ordrng 1 9751893 (Control panel) and 1 3190378 (microcomputer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFI2570FEZ09

Near North Olmsted, OH 44070

Angel

Job Details: 02/25/2022

Replaced water valve steamed out fill tube and replaced icemaker. Cycled icemaker opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC0

Near South Euclid, OH 44118

Jason N

Job Details: 02/25/2022

Installed terminal block and repaired wiring. Replaced power cord using truck stock. Plugged in unit and ran heat test. Good heat and tumble. Op test good.; used 1 PT500L (3 PRONG DRYER CORD) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Kingsville, OH 44048

Dan H

Job Details: 02/25/2022

"Customer complaint of loud noise, confirmed, found a piece of jewelry in felt slide, removed, op test good"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 02/25/2022

"Cust showed pop, sent pic. CC that there was no water in the unit. F5e1 Lid Switch Fault - Lid Is Open, F9e1 Drain Pump System Problem - Long Drain. Ran a auto test, passed. Ran a calibration, drain pump stayed stuck on. Will need a new drain pump and control ; ordrng 1 W11396717 (Drain pump) and 1 W11481108 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Madison, OH 44057

Dan H

Job Details: 02/25/2022

"Installed new water reservoir, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Chesterland, OH 44026

Brian M

Job Details: 02/25/2022

Cc unit not locking Found lid lock stuck in lock position Ran manual Lock test OP Test Ok