We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Independence, OH 44131
David R
Job Details: 02/28/2022
"Cc unit will keep on cutting breaker. New build house, called techline. Techline had me check breaker. Unit is on dedicated line but has gcfi breaker. Checked voltage wires to ground, good, no voltage. Amp draw during diagnostics, all amps check in spec per techline. No error codes in unit. Unit is working as designed and properly working. Problem will be in outlet or breaker. Advised to have electrician come out and go over options with outlet and breaker. Unit is good and giving file number to customer with whirlpool, contact whirlpool customer service if needed. Op test ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF4
Near Mentor, OH 44060
Dan H
Job Details: 02/28/2022
"Installed new control, air damper , and ice maker , op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Painesville, OH 44077
Dan H
Job Details: 02/28/2022
"Customer complaint that unit is not drying properly, unit loaded with plastic cups, advised customer plastics will not dry in dishwasher, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Euclid, OH 44123
Joe O
Job Details: 02/28/2022
"Cc: not advancing through cyclesFound error codes f7e1(basket speed fault), f5e3(lid unlock fault), f5e4(lid not opened between cycles), f2e1(stuck key). Ran auto test. Found unit will not agitate or spin. Motor just humming. Needs motor and capacitorMotor out of stock. Office to reschedule ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Cleveland, OH 44113
Jason N
Job Details: 02/28/2022
"Cc unit not draining, and f9e1 appears.Found that unit has no information on m/s tag, both numbers have been wiped off. Contacted HB to verify we cant service this, she agreed. Advised customer unfortunately we cant service her unit. Office will need to contact property manager Joe with this disposition. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Cleveland, OH 44120
Jason N
Job Details: 02/28/2022
"Cleared frost from evaporator. Installed thermistor and harness. Ran diagnostics, defrost thermistor passed. Ran force defrost, heater turned on, drawing 3.6A. Op test good."
We serviced a
WHIRLPOOL WASHER
Model LSQ9200PQ4
Near Avon Lake, OH 44012
Angel
Job Details: 02/28/2022
Cc that unit is leaking. Ran unit let it fill and wash and no leaks put unit into a drain and found that the unit was not leaking it was the drain pipe the drain hose goes into. When unit starts draining theres a small stream of water that shoots out and causes the leak on the floor. Explained and showed customer they will need a plumber to fix there drain pipe and a valve thats located over the washer from the house is leaking as well. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS0
Near Avon Lake, OH 44012
Angel
Job Details: 02/28/2022
Replaced freezer seal steamed out for proper seal around cabinet. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Dan H
Job Details: 02/28/2022
"Customer complaint that unit is vibrating and making knocking noises, suspension is good, vibration is normal, ran diagnostics no error codes found, unit spins, agitates, valves open and close, drain pump is working, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
KENMORE DRYER
Model 110.670826
Near Gates Mills, OH 44040
Joe O
Job Details: 02/28/2022
Installed dryer repair kit and thermal fuse. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Mentor, OH 44060
Dan H
Job Details: 02/28/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 64 degrees, freezer section temperature at 22 degrees, found defrost thermistor out of range, cleared evaporator , installed new thermistor, op test good , should problem reoccur unit will need new control; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB2200AWE
Near Garfield Heights, OH 44125
Jason N
Job Details: 02/28/2022
"Cc unit making loud sound during washConfirmed motor/pump making a loud grinding noise during wash, most likely motor bearing and/or impeller damage. Unit needs motor/pump and seals. Motor parts(99001546) are NLA for unit. Advised customer warranty company will most likely be in contact with them. ; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Maple Heights, OH 44137
Jason N
Job Details: 02/28/2022
"Cc unit not drying properlyCustomer stated unit is taking a long time to dry clothing. Found unit is connected to plastic vent tube, pulled tube off and checked air flow. Restricted airflow through vent, venting has lint buildup. Advised customer to replace vent tube immediately, as this is a fire hazard. Left vent tube disconnected, advised customer I will not reconnect due to the fire hazard possibility. Unit has good heat/flame and airflow. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 02/28/2022
"Customer complaint that lid is not locking and unit will not advance passed wash cycle, ran diagnostics found f5e2(lid lock fault) error code, lid is not locking, installed new lid lock, op test good"
We serviced a
KENMORE STACK W/D
Model 417.94802301
Near Bedford, OH 44146
Jason N
Job Details: 02/28/2022
"Cc unit drum not spinning againFound center drum bearing plate loose, 2 screws missing, drum sitting angular in unit. Pulled unit apart, did not find screws. Replaced screws. Reinstalled drum and ran op test. Drum turning and good heat. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HZ2
Near Mayfield Heights, OH 44143
Joe O
Job Details: 02/28/2022
Installed cook top. Op test ok
We serviced a
GE REFRIGERATOR
Model pfe28kmkbes
Near Lyndhurst, OH 44124
Joe O
Job Details: 02/28/2022
Installed door board and ice maker. Cycled ice maker. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS01
Near Painesville, OH 44077
Dan H
Job Details: 02/28/2022
"Installed new led module, op test good"
We serviced a
GE DRYER
Model DPXQ473GT3WW
Near Chardon, OH 44024
Joe O
Job Details: 02/28/2022
Installed igniter. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW
Near Solon, OH 44139
Jason N
Job Details: 02/28/2022
"Cc unit making banging noise during spin cycle.Ran diagnostics, no codes stored. Ran auto test, all functions passed. Ran spin and drain test with 4 large wet towels. Found noise in question is originating from the drain hose behind unit vibrating on back of unit and wall drain plastic trim. Secured drain hose with zip ties to reduce vibration. Unit is working as designed."
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/28/2022
"Installed main control. Op test no good, unit will not power on. Found main board Led blinking rapidly, no communication from Ui. Unit needs UI control and harness. Due to misdiag, credit customer for main board cost towards UI, will apply overage on labor collection. UI board is not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WD21X25728 (UI) and 1 WD21X10545 (Door harness)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AES
Near Austinburg, OH 44010
Dan H
Job Details: 02/28/2022
"Installed new control, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Lakewood, OH 44107
Manny
Job Details: 02/28/2022
"Replaced parts ordered, ran diagnostics cycle no leaks detected, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chardon, OH 44024
Joe O
Job Details: 02/28/2022
Installed capacitor. Ran auto test. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Bedford, OH 44146
David R
Job Details: 02/28/2022
"Replaced gearcase, slider and washplate. Ran calibration and diagnostics, all components working. Advise a clean washer cycle. Unit is good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/28/2022
Steamed ff evaporator clear. Installed ff harness and drain pan. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Beachwood, OH 44122
Jason N
Job Details: 02/28/2022
"Cc unit not cooling. Customer sent pop to service@fredsappliance.com Customer stated unit wasnt cooling, no lights were on control box, but the light inside was working. Unit seems to be cooling now. Confirmed unit is cooling, set to recommended, temp inside unit is at 40 degrees. Set temp to coldest, unit compressor turned on, unit is cooling. Cannot find any issue with unit at this time, unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV00
Near Conneaut, OH 44030
Dan H
Job Details: 02/28/2022
"Installed new bimetal, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBS00
Near Ashtabula, OH 44004
Joe O
Job Details: 02/28/2022
Installed water valve and fill tube. Cycled ice maker. op test ok
We serviced a
WHIRLPOOL WASHER
Model LA7780XSW1
Near Broadview Heights, OH 44147
David R
Job Details: 02/28/2022
"Unit is working correctly, CC cabinet will not go on base. Found base rusted and chipping. Cabinet cannot latch on correctly. Will need whole new base and support. Customer doesnt want to go ahead with repair. Paid SVC only. ; ordrng 1 285771 (Base assembly) and 1 WPW10145155 (Retainer spring) and 1 WP3946509 (Skate plate) and 2 WP63466 (Link)s and 4 8316845 (Spring)s, used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Westlake, OH 44145
Angel
Job Details: 02/28/2022
Cc that the light in the freezer is out and some dimmed and that the trim between the fridge and freezer is cracked. Replaced light that was completely out and lights started working as should for the crack explained to them that its cosmetics and at that point we cant do anything about it also they had a question the way the refrigerator is installed so i called BJ through FaceTime so he can see what they were talking about and stated that she would have to call the installers who installed it to try to fix issue. Opt test ok.
We serviced a
CROSLEY DRYER
Model VED6505GW0
Near Cleveland, OH 44144
Corina B
Job Details: 02/28/2022
"CC that the unit does not turn on. Confirmed. Found the thermal fuse wire was unplugged. Reconnected the wire. Started the unit, heating. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW9600TA01
Near Avon, OH 44011
Angel
Job Details: 02/28/2022
Cc that unit was making loud sound and leaking on back. Unit was completely dissembled when arrived verified unit and found rust and water leak on back of unit spinned basket by hand and the bearings are bad will need basket and tub replaced. Gave customer estimate and they will not fix. Charged service call. ; ordrng 1 W10772615 (Rear tub) and 1 W10772607 (Front tub) and 1 W10772607 (Basket( discontinued ))
We serviced a
CROSLEY DRYER
Model VED6505GW
Near Cleveland, OH 44102
Corina B
Job Details: 02/28/2022
"Cust showed pop, sent pic. CC that the unit it is not heating. Confirmed. Checked the power at the terminal block, l1 to n 120 volts l2 to n 120 volts l1 to l 2 0 volts. Will need an electrician. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Westlake, OH 44145
Angel
Job Details: 02/28/2022
"Cc that unit made a loud sound and than stopped working also showed me a nut they found underneath washer. Looked underneath washer and found the drive pulley nut backed out and belt and cam fell off. Replaced cam, belt, and shifter ran a calibration and started unit up with a load to make sure it would start and start washing which it did. Unit working as should now. Opt test ok.; used 1 W10913953 (ACTUATOR), 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB800VQ0
Near Shaker Heights, OH 44122
Corina B
Job Details: 02/28/2022
CC that there is a loud noise in a spin cycle. Confirmed. Found the bearings leaking oil. Will need a new bearings. ; ordrng 1 W10435302 (Bearings)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB01
Near Mentor, OH 44060
Corina B
Job Details: 02/28/2022
"CC that the filter will not go in, Used a non one filter which broke off. Installed a new filter, good. Filled a cup several times filter stayed in. Opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC300XW0
Near Columbia Station, OH 44028
Gabriel P
Job Details: 02/28/2022
"Found timer not getting voltage to motor,opt test ok; ordrng 1 WP8566184 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near Strongsville, OH 44136
Gabriel P
Job Details: 02/28/2022
Found latch broken replace from t/s opt test ok; used 1 WPW10569603 (DOOR SWTCH) from stock
We serviced a
JENN-AIR COOKTOP ELE
Model JED3536GS01
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/28/2022
"Replace cooktop,opt test ok ; ordrng 1 W11476214 (Cooktop)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Berea, OH 44017
Gabriel P
Job Details: 02/28/2022
"Seal on cabinet came out correct issue,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Mentor, OH 44060
Corina B
Job Details: 02/28/2022
"Cust showed pop, sent pic. CC That there is a vibration. Confirmed. Found the condenser coils vibrating used dampeners from t/s. Opt test ok; used 2 Wp2158826 (Dampener) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Brook Park, OH 44142
Gabriel P
Job Details: 02/28/2022
"Replace defrost harness and fan,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM1
Near Painesville, OH 44077
Corina B
Job Details: 02/28/2022
Replaced the pump and motor. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW3
Near Cleveland, OH 44135
Gabriel P
Job Details: 02/28/2022
Found coupling broken gave estimate customer will not fix
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Lakewood, OH 44107
Gabriel P
Job Details: 02/28/2022
"Found arm out of place from icemaker correct issue,opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/28/2022
Found heater open but found it out of stock have to do a nation wide search office call customer when part is found thanks ; ordrng 1 279838 (Heater)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Berea, OH 44017
Angel
Job Details: 02/28/2022
"Cc that unit has residue on there clothes at the end of wash cycle. Ran diagnostics and unit had no error codes ran a auto test and passed. Tilted unit to look underneath and unit needs gear case has oil all around bottom area and all inside rotor and stator will also need rotor, stator, slider and clutch replaced. Gave customer estimate and decided to try and find new unit better. ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 1 W10915701 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Corina B
Job Details: 02/28/2022
"CC that the u it does not work. Ran diag F8e1 long fill no fill. Ran manual diag for hot and cold, valve hums. Ran a manual agitate and spin, good. Ran a calibration. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH0
Near Avon Lake, OH 44012
Angel
Job Details: 02/25/2022
Cc was that she didnt like the gap under the screw of the kick plate for the dishwasher. Explained to customer that theres nothing i can do about it besides lifting it up but if i lift it up she will have a gap all across the unit. Showed her what i meant and she said ok that she wasnt sure if that was supposed to be like that. Unit looks and functions as design. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ2
Near Bay Village, OH 44140
Angel
Job Details: 02/25/2022
"Replaced capacitor ran a calibration and auto test also ran a rinse & spin with a load to test it for the customer to make sure it fills, washes, drains and spins as should. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFH2067DW2
Near Painesville, OH 44077
Brian M
Job Details: 02/25/2022
Installed thermostat OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model GFE29HSDASS
Near Burton, OH 44021
Brian M
Job Details: 02/25/2022
Installed fan OP Test Ok Advised to let cool for 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW3
Near Garrettsville, OH 44231
Brian M
Job Details: 02/25/2022
Cc unit says sd Found drain filter clogged Removed clog OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 02/25/2022
Replaced the vent. Ran 10-2 wax motor. Ran a cycle pump did not turn on. Checked the power at the control 0 volts. Will need a new pump and control. Office to reschedule ; ordrng 1 W11416362 (Pump and motor) and 1 W11410066 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Wickliffe, OH 44092
Jason N
Job Details: 02/25/2022
Installed ice cover. Sealed with silicone around edges to prevent air leakage. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Madison, OH 44057
Dan H
Job Details: 02/25/2022
"Customer complaint that lid would not unlock, ran diagnostics no error codes found, lid lock is working, ran drain and spin cycle, unit completed cycle and lid unlocked, ran recalibration cycle, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Ravenna, OH 44266
Brian M
Job Details: 02/25/2022
Installed bellow Ran test cycle OP Test Ok
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Westlake, OH 44145
Angel
Job Details: 02/25/2022
Replaced water tank tested unit and dispensing water as should and no leak. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Mogadore, OH 44260
Brian M
Job Details: 02/25/2022
Replaced element OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Avon, OH 44011
Gabriel P
Job Details: 02/25/2022
"Found heater open gave estimate customer will think about it ; ordrng 1 DC47-00019A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM
Near Madison, OH 44057
Dan H
Job Details: 02/25/2022
"Installed new control and defrost thermistor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC
Near Perry, OH 44081
Dan H
Job Details: 02/25/2022
"Customer complaint of bad smell in basket, unit is draining, basket spins freely, unit spins and agitates, valves open and close, advised customer to run a clean washer cycle, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Bratenahl, OH 44108
Jason N
Job Details: 02/25/2022
"Installed controls. Op test no good, freezer value still reading -10 degrees. Ran diagnostics, found freezer thermistor reading OP, open. Replaced freezer thermistor using truck stock thermistor. Let unit cycle in cooling mode and observed freezer temp value. Value stayed at 0 degrees when it reached temperature. Op test good. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Corina B
Job Details: 02/25/2022
Replaced the valve. Opt test ok
We serviced a
ELECTROLUX DRYER
Model EFME517STT0
Near Chardon, OH 44024
Corina B
Job Details: 02/25/2022
CC that the drum is not turning. Confirmed. Found the blower housing full of lint. Removed the lint. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR2021TS2
Near Maple Heights, OH 44137
Jason N
Job Details: 02/25/2022
Installed thermostat. Set temperature to recommended. Op test good.
We serviced a
WHIRLPOOL DRYER
Model LGB6300PW0
Near Wickliffe, OH 44092
Corina B
Job Details: 02/25/2022
"CC that the unit is not drying. Checked the vent outside, clear. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Let unit run for 20 plus minutes. Gas coils turning on and off, good gas flame. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV03
Near Mogadore, OH 44260
Brian M
Job Details: 02/25/2022
Cc no ice then it started making ice Found bail arm not in correct position Fixed bail arm
We serviced a
GE DRYER
Model DBXR463EG6WW
Near Mentor, OH 44060
Dan H
Job Details: 02/25/2022
"Installed new slide bearing kit, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near North Royalton, OH 44133
David R
Job Details: 02/25/2022
"Replaced control and panel. Definitely a good sound improvement, customer listened. Good. Op test ok."
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Parma Heights, OH 44130
Manny
Job Details: 02/25/2022
"Replaced tub, ran diagnostics and calibration, all components are working properly and no leaks there was a little noise when spinning, ran spin test unit is working correctly, op test ok"
We serviced a
GE REFRIGERATOR
Model V
Near Cleveland, OH 44124
Corina B
Job Details: 02/25/2022
"CC that the water is not dispensing. Confirmed. Found the water line frozen. The insulation is breaking down. Will need a new door. ; ordrng 1 WR78X11096 (Fz door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 02/25/2022
"Customer complaint that unit is leaking from fill hose, confirmed, tightened fill hose connection, op test good"
We serviced a
GE REFRIGERATOR
Model GFE28HGHEBB
Near Westlake, OH 44145
Angel
Job Details: 02/25/2022
"Installed the tower and fan kit, control board and did the software update on unit. Opt test ok.; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Parma, OH 44129
Manny
Job Details: 02/25/2022
"Cc unit was damaged during delivery and we havent used it once yet. Verify that the unit has physical damage as if it was drop during delivery on outer door panel, inner door panel, control panel and the tub frame is bent like the unit took a hit on the right side (see pics attached). Cant replace part since there is damage to the unit; ordrng 1 W11174980 (door-inner) and 1 W11367678 (panel-cntl) and 1 W10909756 (tub-dishwr) and 1 WP8534854 (door hinge) and 1 WP8534853 (door hinge)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Parma Heights, OH 44130
Manny
Job Details: 02/25/2022
Replaced heater ran calibration opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEB6
Near Parma, OH 44134
Manny
Job Details: 02/25/2022
"Replaced controls unit is only displaying a bunch of number 8, call bj explain the issue he thinks board needs to be programmed and suggested that I call tech line and see if is a programming issue, called tech line, he said that the high voltage board could be the issue he had me run a continuity test from high voltage contro to ui test passes, he advise replacing the high voltage control he stated that most likely it came damaged. Reordering high voltage control, customer wants to be scheduled for Monday since its the only day he has off, spoke to AP she said I have an opening for Monday 2-5, scheduled for Monday PM. If board gets here before then.; ordrng 1 WPW10312695 (Control board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHDXVB03
Near Lakewood, OH 44107
Angel
Job Details: 02/25/2022
Replaced icemaker and opt test no good. Gear are stripped on new unit wheel spins freely will need to reorder.; ordrng 1 D7824706Q (Icemaker)
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 02/25/2022
Installed inner and outer door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Strongsville, OH 44136
David R
Job Details: 02/25/2022
"Unit is cooling but FZ even on highest setting will not go under 5 degrees. Right now temp in FZ is 8 and FF is 40. In defrost mode. Checked over all fittings replaced, good, used soap bubbles. Called techline, went over filter drier replaced. Customer unit is in basement, techline went over the location of unit, environment should be ideal 60-90* or will affect the unit not cooling down properly. Tested temp with meter, FF reading 38/39*, FZ ready close to 0, 3/4*. Techline had me check pressure. Low side reading -1 in vacuum, good range is 2- 5/5 in vacuum. High side reading in good range of 45. Techline said unit is working as designed. Giving customer file number if any other questions. Op test ok."
We serviced a
KITCHENAID RANGE
Model KGSS907SSS00
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/25/2022
"Installed DSI spark board. Ran bake test several times. Good ignition each time. Let preheat to 300 degrees, let cycle. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Jefferson, OH 44047
Dan H
Job Details: 02/25/2022
"Customer complaint that unit is not dispensing ice, confirmed, found auger motor yoke stripped, unable to remove, unit needs new auger motor, yoke, and ice bin divider ; ordrng 1 WPW10309864 (Divider) and 1 W11310391 (Motor) and 1 WP63052-2 (Yoke)"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 02/25/2022
Replaced the door. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/25/2022
"Replace seal,opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 253.6882301
Near Olmsted Township, OH 44138
Manny
Job Details: 02/25/2022
"Cc unit not cooling freezer is cold, found evap fan is is not running, unit will need an evap fan.; ordrng 1 242077705 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Aurora, OH 44202
Brian M
Job Details: 02/25/2022
Installed dispenser Ran test 12 no issues found Advised to watch OP Test Ok
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Solon, OH 44139
Brian M
Job Details: 02/25/2022
Cc unit has error Ran diagnostics no errors Ran test cycle unit would not start found thermal fuse open Replaced using truck stock and replaced thermistor Ran test cycle OP Test Ok
We serviced a
KITCHENAID COOK TOP
Model KECC506RBL00
Near North Royalton, OH 44133
David R
Job Details: 02/25/2022
Replaced all 4 burner switches. Tested. Good. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44111
Angel
Job Details: 02/25/2022
Replaced heater and vent tested unit no leaks. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4800XQ4
Near North Olmsted, OH 44070
Manny
Job Details: 02/25/2022
"Cc unit not heating, found thermal cut off open replaced cut off with pre id part, still no heat found open thermal fuse, replaced fuse using T/S #W3392519; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/25/2022
Cc of error f8e4 Found soapy water in drip pan Cleaned pan Ran test cycle found unit to have suds Advised on cleaning
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near South Euclid, OH 44118
Jason N
Job Details: 02/25/2022
"Cc unit not cooling again after a few days. Checked for leaks using uv light. Found dye/oil on filter drier. Recovered refrigerant, replaced filter drier using truck stock. Brought system down into 29 in/hg vacuum. Held vacuum. Recharged system with 4.27 oz of r134a. Low side stable at 0psi. Good frost pattern starting on evaporator. Advised customer to allow at least 12 hours for unit to return to desired temperatures. Op test good.; used 1 WPW10143759 (DRIER) from stock
We serviced a
KITCHENAID RANGE
Model KGST307BAL1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 02/25/2022
Cc unit not baking Replaced igniter ran test cycle OP Test No good Found bake relay stuck open Control panel is super dim can not read settings Control and timer are NLA ; ordrng 1 9751893 (Control panel) and 1 3190378 (microcomputer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2570FEZ09
Near North Olmsted, OH 44070
Angel
Job Details: 02/25/2022
Replaced water valve steamed out fill tube and replaced icemaker. Cycled icemaker opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC0
Near South Euclid, OH 44118
Jason N
Job Details: 02/25/2022
Installed terminal block and repaired wiring. Replaced power cord using truck stock. Plugged in unit and ran heat test. Good heat and tumble. Op test good.; used 1 PT500L (3 PRONG DRYER CORD) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kingsville, OH 44048
Dan H
Job Details: 02/25/2022
"Customer complaint of loud noise, confirmed, found a piece of jewelry in felt slide, removed, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 02/25/2022
"Cust showed pop, sent pic. CC that there was no water in the unit. F5e1 Lid Switch Fault - Lid Is Open, F9e1 Drain Pump System Problem - Long Drain. Ran a auto test, passed. Ran a calibration, drain pump stayed stuck on. Will need a new drain pump and control ; ordrng 1 W11396717 (Drain pump) and 1 W11481108 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, OH 44057
Dan H
Job Details: 02/25/2022
"Installed new water reservoir, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Chesterland, OH 44026
Brian M
Job Details: 02/25/2022
Cc unit not locking Found lid lock stuck in lock position Ran manual Lock test OP Test Ok