Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7680 customer reviews

Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FGHC2344KF1 Cc ice build up in freezer bottom and water leaking from bottomFound ice

Near Cheltenham Blvd, Lyndhurst, OH 44124
Brian M.

Brian M.

DISHWASHER WHIRLPOOL MDB4949SDH3 "Cc water leaking out of bottomCustomer showed pop, took picFound water running down side machine when runningFound right rack mount screw loose Tightened screw water leak stopped OP TEST OK Placed water mat under unit took pic"

Near Meadows Dr, Painesville, OH 44077
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX500XW0 Cc of unit not spinning Found all functions working besides spin and agitate Run capacitor shorted Needs run capacitor Customer wants to fix it himself Customer paid svc 96.02

Near Summers Rd, Chesterland, OH 44026
Brian M.

Brian M.

DRYER WHIRLPOOL MEDB835DW4 Customer showed pop took picCc that unit gives error l2 Found unit not getting proper voltage Found power cord burnt Advised on getting new cord installed

Near Ashcroft Dr, Mayfield Heights, OH 44124
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Installed diffuser OP TEST OK

Near Annesley Rd, Beachwood, OH 44122
Brian M.

Brian M.

DISHWASHER JENN-AIRE JDB8700AWS1 Cc of no drain Found drain line clogged and debris in pump Cleared line and pump OP TEST OK

Near Jackson Rd, Chagrin Falls, OH 44022
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT710PAHB1 Installed soap dispenser OP TEST OK

Near Patterson Pkwy, Highland Hills, OH 44122
David R.

David R.

WASHER ROPER RTW4516FW2 "Plugged in, sounded like washer was draining constantly. Held start/stop button to reset. Ran service test mode, no faults, all functions check good. Went into manual mode, no hot water coming from wall to unit, advised for plumber. Leveled unit. Op test ok."

Near Whitney Rd, Strongsville, OH 44136
Paul P.

Paul P.

RANGE WHIRLPOOL WFG320M0BS3 "Oven igniter not coming on/open. Top burners not igniting. Replaced switch harness, igniter module and element. Oven and top burners tested, all operating properly. Left message for the landlord on the proof of purchase, tenant did not have the information."

Near Clifton Blvd, Cleveland, OH 44102
Paul P.

Paul P.

DISHWASHER GE GDT545PSJ2SS "Found slight blockage at pump. Cleaned out pump, ran through wash/drain cycle. Dishwasher is now working properly. Set down mitigation mat."

Near Arliss Dr, Lakewood, OH 44107
Corey L.

Corey L.

OTR MICROWAVE KITCHENAID KMHS120ESS2 "Customer complaint a couple times randomly recently the microwave would not heat would know if it wasn’t going to work by the light inside not turning on when opening dr, opened and closed the door 15-20 times before the cams acted up, door cams failed, replaced with supplied harness, op test good"

Near Ransome Rd, Highland Heights, OH 44143
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Customer complaint of cooling loss in ff section, confirmed temps at 60 ff -28 frz, settings at max, adjusted settings to recommended, found ice build up from damper on max(shut), ice accumulated from moisture in ff section from gaps around frame, siliconed gaps, advised customer to allow 24 hours for temps to settle"

Near E 90th St, Cleveland, OH 44106
Corey L.

Corey L.

REFRIGERATOR GE GFE29HSDBSS "Customer complaint of random drips around ice maker making ice clumps, confirmed when I’m maker filled with water some water splashing out of ice maker water chute, realigned chute with fill tube, op test good"

Near Clifton Blvd, Cleveland, OH 44102
Corey L.

Corey L.

DRYER HOT POINT HTDX100EM8WW "Customer complaint turns off during 20 min of use, started normal timed dry, let run 20 min, unable to duplicate the problem, unit is operating as designed"

Near Hathaway Ave, Lakewood, OH 44107
Corey L.

Corey L.

RANGE FRIGIDAIRE KERS202BSS1 "Customer complaint oven stopped baking and said temp too hot now won’t allow a bake or broil to start, ran auto test, good, ran diagnostics found f6e1 error codes for runaway temp, started normal bake cycle at 350, unit preheated and temped at 475 In 25 min, unit needs new control, customer does not want repair at this time, left a quote"

Near Orchard Way, Westlake, OH 44145
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint dishwasher leaves dirty water and it smells, found drain tube running along the floor then attached to an extension hose, advised customer and their plumber that it should be installed closer to the counter not the floor then droop or loop with the shortest run possible, advised running 2 affresh cycles after fixing drain tube"

Near Eriewood Dr, Rocky River, OH 44116
Corey L.

Corey L.

MICROWAVE WHIRLPOOL KMHC319ESS0 "Replaced mag, op test good; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Battersea Blvd, Rocky River, OH 44116
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Found fresh food section evap frozen with ice,steam all ice also found thermal evap not plug in ,by the suction tube it was loose.place it in the right location and sip tie it clear all ice behind evap I make sure there was no ice left check if taps were broken on cover they were good. screw one screw on each side so no air will go in between inner and outer cover,explain customer,how machine works,also check seal on gasket they were sealing correctly,leave water mat"

Near Clearbrook Dr, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found pop on,press confirm,and after 5 minutes later it P.O. again,calling tech line sr 7722993341 he ask if everything was perfectly ground it,I check outlet and it was correct he said UI not get power to replace it,I’m ordering board also talk to Shawn and he agree customer pass me the phone sears wanted to talk to me and ask if I could check connection p5 on board a grey and brown wire to check for k ohms but it was open and check thermistor evap on fresh food section and it had continuity so there is other issue going sears now I didn’t know I wasn’t suppose to talk to them,so sears wants office to call unit number 6141 other wise customer will not get fridge fix they said that we are not working for whirlpool that we work for then cause thats there customer"

Near River Run, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL MDB8959SFZ4 "Replace parts ,ran diagnostics,opt test ok"

Near Sawmill Dr, Avon Lake, OH 44012
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KRFC704FPS00 Installed and cycled ice maker. Op test ok.

Near River Rd, Willoughby Hills, OH 44094
Chad  P.

Chad P.

DRYER WHIRLPOOL WED85HEFC1 "Found venting not attached to unit in the back. Corrected venting. Also, found unit set to minimal dryness level. Changed setting via diagnostics. Ran normal dry. Op test ok."

Near Whitemarsh Ln, Strongsville, OH 44149
Chad  P.

Chad P.

WASHER AMANA ALW480DAW Found knob in wrong position. Reset knob position. Op test ok.

Near N Linden Ln, Parma, OH 44130
Dan H.

Dan H.

DRYER AMANA NED4655EW1 "Installed new timer and terminal block, op test good"

Near E 169th St, Cleveland, OH 44110
Chad  P.

Chad P.

DRYER WHIRLPOOL WED7000DW Venting checks good. Found maste dryness setting set to minimal. Reprogrammed to dry 30% to 40% more. Ran timed and normal dry. Op test ok.

Near MIDDLEBRG HTS, OH 44130
Chad  P.

Chad P.

WASHER GE GUD27ESSJ1WW Installed inlet. Ran normal wash and drain. Op test ok.

Near Glenbar Ct, Fairview Park, OH 44126
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found ice maker shut off broken and drain line frozen. Cleared line and replaced ice maker. Op test ok. ; used 1 4317943 (ICEMAKER) from stock

Near Porter Rd, North Olmsted, OH 44070
Chad  P.

Chad P.

DRYER WHIRLPOOL WGT3300XQ1 Found lint ball on blower wheel causing vibrations and bad air flow. Cleared out. Op test ok.

Near W 6th St, Cleveland, OH 44113
Chad  P.

Chad P.

REFRIG/TOP-FREEZ MAYTAG MFT2776FEZ00 Found unit going through partial defrost in freezer section causing poor cooling in the freezer and not making ice. Forced defrost. Heater came on and bimetal status changed from closed to open. Thermistor checks good. Changed defrost cycle to standard and cycled power to reboot system. Advised to allow 48 hrs for normal operations to resume.

Near St John's Bluff Ln, Willoughby, OH 44094
Brian B.

Brian B.

RANGE KITCHENAID KSIB900ESS1 Replaced UI board for induction top. Top is now working. Advised customer on proper operation.

Near Lake Rd, Rocky River, OH 44116
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found new style duckbill works as well as the old style. Cleaned out duckbill and inserted a straw so that there is a small opening for water to exit. THE ICEMAKER IS NOT LEAKING

Near Willowick Dr, Willowick, OH 44095
Arthur V.

Arthur V.

DRYER MAYTAG MEDX6STBW1 Found debris in between drum and front panel. Removed. Op test good. No more noise.

Near Lake Rd, Conneaut, OH 44030
Robert A.

Robert A.

DRYER ELE MAYTAG MEDB855DC0 "Found idler pully warn, replaced, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; used 1 279640 (PULLEY-IDLER) from stock"

Near Shedd Rd, Middlefield, OH 44062
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8800YC1 Replaced bearing kit and bleach dispenser. All tested ok. Put mitigation mat under washer.

Near Shagbark Trail, Strongsville, OH 44149
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE LFHB2751TF0 Replaced air handler housing and fan kit. All tested ok. Put mitigation mat under refrigerator.

Near Island Rd, North Ridgeville, OH 44039
Robert A.

Robert A.

ICE MAKER KITCHENAID KUIX305EBL1 "Checked over unit, unit working correct, drain is slow, hose needs reroutedOp test ok"

Near Munn Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Installed fan motor, blade and ui, op test ok"

Near Apache Pass, Streetsboro, OH 44241
Robert A.

Robert A.

WASHER GE GTW460ASJ5WW "Cc not spinning, Ran drain and spin, good, ran diognostics, shifter fault, ohmed shifter, good, rest connections, 1 loose, tested shifter, good, ran speed wash, watched fill adj drain and spin, op test ok"

Near Heath Ln, Streetsboro, OH 44241
Robert A.

Robert A.

WASHER AMANA NTW4605EW0 "Ran diognostics, no water entering unit, checked valves, good, ran recal cycle, good, op test ok"

Near Crossings Dr, Aurora, OH 44202
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRT541SZDB00 "Found frost build up in frz, installed service kit, op test ok; used 1 W10916494 (SERVICE KIT) from stock"

Near Pioneer Trail, Hiram, OH 44234
Robert A.

Robert A.

DISHWASHER KITCHENAID KDTM354DSS5 "Installed track, op test ok"

Near Old State Rd, Middlefield, OH 44062
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GI7FVCXWY00 CC that the ff is not staying cold. Ff 56 fz 2. Ran diag thermistor passed. Air baffle is opening and closing properly. Complain and evap fans are running. Will need a main control and UI. UI is no longer available. Gave cust a senior discount. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Scottsdale Blvd, Shaker Heights, OH 44122
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5840BW0 CC that the unit is leaking on a drain and spin. Started a rinse and spin. Found there is a pin hole in the drain hose. Will need a new drain. Cust does not want to repair.

Near Vandalia Ave, Brooklyn, OH 44144
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Recovered refrigerant Installed drier and compressor Ran a 30 inch vac for 20 min Filled with 4.9 oz of r134a Frost pattern showed and temps dropping OP TEST OK Advised to let it get to temp 48 hours

Near Katey Rose Ln, Euclid, OH 44143
Robert A.

Robert A.

REFRIGERATOR GE DFE28JMHCES "Installed ui, op test ok"

Near US-322, Windsor, OH 44099
Arthur V.

Arthur V.

MICROWAVE GE PEB7226EH2ES Replaced mag tube thermostat. Op test good

Near Jefferson Ave, Ashtabula, OH 44004
Dan H.

Dan H.

DRYER WHIRLPOOL WED8500DC3 "Customer complaint of f3e1 error code and unit shuts off after 15 minutes, ran diagnostics found f4e3(restricted air flow) and f3e1(exhaust thermistor open or shorted) error code, found exhaust thermistor wire popped out of moles plug connector, reinserted wire into plug, op test good"

Near Townley Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

WASHER GE GHWN4250D1WW "Customer complaint that unit is not draining and spinning out clothes, filled basket and ran drain and spin cycle, unit drained and spun, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

Near W Glendale St, Bedford, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Installed new hinge, op test no good , unit is making a squeaking noise when fresh food section door is opened, squeaking is coming from cabinet, unable to get squeaking to stop, called whirlpool techline spoke to rich, insulation inside cabinet is shifter, this cannot be repaired per whirlpool techline, this is considered a cosmetic damage issue, unit is outside 30 day cosmetic warranty, customer needs to contact whirlpool customer relations about this issue file number 7722990516"

Near Lafayette Blvd, Independence, OH 44131
Dan H.

Dan H.

WASHER AMANA NTW4516FW1 "Customer complaint of loud banging noise, ran manual test cycle on high speed spin with wet load, no loud noises heard, unit is operating as designed"

Near E Royalton Rd, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER WHIRLPOOL WFW9150WW00 "Customer wanted water removed from unit, removed all water from unit"

Near Windward Dr, Aurora, OH 44202
Dan H.

Dan H.

OTR MICROWAVE MAYTAG MMV4205FZ3 "Installed capacitor, diode, and magnetron , op test good"

Near Bainbrook Dr, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE FPHS2699PF4A Ice bucket auger arm was stuck closed. Defrosted auger arm. All tested ok. Put mitigation mat under refrigerator.

Near Barrington Dr, Avon, OH 44011
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE LGHB2867PFGA "Ice maker evaporator is defrosting but ice had formed from an air leak, causing slow production. Removed ice blockage and seal evaporator cavity. All tested ok. Put mitigation mat under refrigerator."

Near Basswood Dr, Lorain, OH 44053
Arthur V.

Arthur V.

REFRIGERATOR GE TBX22ZABLRWW Replaced defrost timer. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Millwood Dr, Geneva, OH 44041
Corina B.

Corina B.

WALL OVEN JENN-AIR JJW3430WS02 Replaced the brackets. Cc that f2e2 is on control he said to close out job because Jenn air is gout take care of it. Will need main control and UI.

Near Derbyshire Rd, Cleveland Heights, OH 44106
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced ice chute plate and auger motor. Tested auger. Op test ok.

Near Shiloh Park, Westlake, OH 44145
Brian B.

Brian B.

WASHER MAYTAG MVWX655DW1 "CC that lid not locking properly. Ran diag, only code was for oversuds. Ran manual diag, all functions and lid lock are working properly. Ran calibration and auto test. Lid is not damaged. Advised customer on proper operation. Will bring back lid for return to vendor."

Near Woodmill Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JCD2389GTB Replaced temperature control. Put mitigation mat under refrigerator.

Near Hilltop Dr, Parma, OH 44134
Arthur V.

Arthur V.

DRYER GE GTDN500GM1WS Found unit needed a set of coils. Replaced. Op test good ; used 1 279834 (COIL) from stock

Near Wood Ridge Rd, Geneva, OH 44041
Arthur V.

Arthur V.

REFRIGERATOR AMANA ABB1921BRW00 Replaced jazz bd. Bd was shorting when in defrost. After replacing bd completely defrosted unit. Op test good ; used 1 W10503278C (

Near Colony Ct, Geneva, OH 44041
Paul P.

Paul P.

DRYER WHIRLPOOL MDG4000BWW "Replaced bearing assembly, washers and retainer ring in dryer. Tested dryer, now operating properly.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Carnation Run, Westlake, OH 44145
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE404DSS0 Installed control Ran test cycle OP TEST OK

Near Manor Dr, Mentor-on-the-Lake, OH 44060
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF736SDAW10 "Installed new control kit, restarted refrigerator, turned on ice maker. Set down mitigation mat.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ashland Dr, Brook Park, OH 44142
Brian B.

Brian B.

DISHWASHER WHIRLPOOL WDP370PAHW0 Verified pop. Sent pic. CC that door is not opening and machine not drying good. Found left side of shell is dented. This is causing door interference when opening door. Tech was not able to straighten panel. Will need new outer shell. Ran diag test cycle. All functions normal. Heater working. Will need new shell. Do not order part unless customer calls office as they will call Home Depot for replacement.

Near Yeoman Dr, Westlake, OH 44145
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD9400SU0 Replaced belt and idler pulley assembly. All tested ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Augustine Dr, Parma, OH 44134
Corina B.

Corina B.

RANGE KITCHENAID KEBS207DBL9 CC that the power went out when the unit was in a self clean. Will need a new control. Control is no longer available. Cust had me pull UI and control to send to company to rebuild control and UI. Called SM to authorize me pulling control out. To put control back in will be $50.00.

Near Whitetail Run Ln, Mentor, OH 44060
Brian B.

Brian B.

DRYER GE GTDX180GD0WW Found motor stops running when start button is released. Removed drum and repaired belt switch wiring. Ran test cycle. Op test ok.

Near Elmwood Rd, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL ED2KVEXVQ01 "Not dispensing water. Checked main water line, self tapping valve needs to be replaced by plumber. Op test ok."

Near Azalea Ln, North Olmsted, OH 44070
David R.

David R.

DISHWASHER KITCHENAID KDTM354ESS3 "Not draining. Took off drain hose to garbage disposal. Blew down in, restricted. Shop vac and sucked water out, water became free. Service mode all functions ok, draining ok. Op test ok."

Near Trevi Ct, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "No cool in ff section, freezer section frost build everywhere in section. Steamed out ice, Evap and fan checks fine, cleared ice from air intake from ff to freezer. Steamed drain tube, make sure no blockage. Adjusted drain tube. Op test ok."

Near Hazelwood Run, North Ridgeville, OH 44039
David R.

David R.

WASHER MAYTAG MAT12CSAAW Replaced timer. Op test ok

Near E Lorain St, Oberlin, OH 44074
Brian M.

Brian M.

DRYER KENMORE Cc of no cool Found unit to be cooling at 13 degrees 1.2 amps on compressor Normal frost pattern on evap At this time uni5 is functioning normally

Near Sherwood Cir, Mentor, OH 44060
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 Found that pulley nut was loose. Added thread lock and tightened. Ran calibration. All tested ok.

Near Delsy Dr, North Royalton, OH 44133
David R.

David R.

WASHER WHIRLPOOL NFW7200TW "Ran normal wash, throughout cycle drops of water are dripping at the front left corner. Leaking from dispenser. Ordering housing and hose.; ordrng 1 34001434 (hose-drawe) and 1 3400959 (clamp) and 1 WP34001245 (housing-dr)"

Near Greenwood Dr, Strongsville, OH 44149
Corey L.

Corey L.

DRYER WHIRLPOOL WED5000DW2 "Customer complaint dryer not powering on, confirmed unit will not start, found power cord burnt and broke on L1 side at terminal block, terminal block is good, needs new power cord; ordrng 1 TJ5655 (DRYER CORD 18.18), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 32nd St, Cleveland, OH 44113
Corey L.

Corey L.

RANGE MAYTAG MGR6600FZ0 "Customer complaint outer door trim separating from outer glass and left side door not shut evenly, the outer door frame is unsticking from outer glass, door is slightly sticking out on the left but not causing any functionality harm, unit needs outer glass door, this may be the cause for the door looking like it is not all the way shut, part comes up unavailable, advised office will be in touch if part is located or not; ordrng 1 W11250167 (GLASS DOOR STAINLESS)"

Near Glenridge Rd, Euclid, OH 44117
Gabriel P.

Gabriel P.

WASHER AMANA NTW4516FW2 "Cc leaking left corner,customer using to much soup,explain customer to only use 2 table spoon of soup,there was lots of wax soup covering the hole is really bad ordering new ring ; ordrng 1 WPW10531289 (tub ring)"

Near Pine Hollow Blvd, Lorain, OH 44055
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Fresh food section door came in damage ordering new,reschedule customer,; ordrng 1 LW10599404 (dor-fip)"

Near Vincent Ave, Lorain, OH 44055
Chad  P.

Chad P.

DRYER MAYTAG MEDB850WQ0 "Found relay on control stuck causing unit to heat non stop. Also, wire on heater over heated and needs cut out and replaced. Cust will be replacing unit as cost to repair is to high. Office to please refund parts and labor costs from previous repair. ; ordrng 1 WPW10111620 (CONTROL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Belgrave Rd, Pepper Pike, OH 44124
Brian B.

Brian B.

WALL OVEN COMBO WHIRLPOOL WOC54EC0AS00 Replaced broil element. Oven still not working. Checked voltage to element. 46 volts. Will also need new control and will and will also replace thermal cutoff. Office to order parts.; ordrng 1 WP4449751 (THERMOSTAT) and 1 WPW10632435 (MRC bOARD)

Near Linda St, Rocky River, OH 44116
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG505M0BB2 Found door glass is not sitting straight Needs door glass and nameplate. ; ordrng 1 WPW10481433 (nameplate) and 1 WPW10535776 (glass-door)

Near Florida St, Perry, OH 44081
Arthur V.

Arthur V.

DISHWASHER FRIGIDAIRE FGID2474QF7B Found touch pad not responsive. Unplugged and powered back up no good. Needs control panel and user interface bd ; ordrng 1 117494801 (CONTROL PANEL ) and 1 807022404 (CONTROL USER INTERFACE )

Near Farley Dr, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS526SIAE00 Unit not making ice. Optics good. Tried jumping out would not start. Needs ice maker (Could not find my truck stock ice maker ) please dont charge shipping. I will contact SM about truck stock icemaker ; ordrng 1 WPW10251076 (icemaker)

Near Salida Rd, Mentor-on-the-Lake, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR GE GFE29HGDEBB Found fan motor not running. Needs fan motor. Got part number from SM. Part on back order scheduled cust but explained he may be rescheduled if part is not available ; ordrng 1 WR60X26866 (FRESH FOOD FAN MOTOR )

Near Fairfax Dr, Geneva, OH 44041
Robert A.

Robert A.

REFRIGERATOR MAYTAG MBF2556HEW "Found comp and fans running, frost only at cap tube, tapped system, in 20”vac, added refrigerant, unit cooling, needs comp and evapCust to replace; ordrng 1 12002041 (EVAP22010) and 1 W10160407 (COMP40350) and 1 WP12532603Q (DISC TUBE6096), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ravenna Rd, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGHS2631PF5A "Found comp and fans running, no frost on evap, tapped system, in 20”vac, Added r134a, unit starting to cool. Needs comp and evap; ordrng 1 241650211 (COMP KIT) and 1 5303918284 (EVAP)"

Near N Sagramore Dr, Streetsboro, OH 44241
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KURR304EBS Door is damaged. Called SM to order part. ; ordrng 1 W10913552 (door)

Near Edgedale Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GS6SHEXML00 CC that there is plastic coming into the ice And ice bin does not sit flush with the auger. Found the plastic lining of the icemaker is coming out and the tab to the bin is broken. Called SM to order parts. ; ordrng 1 2198597 (icemaker assy) and 1 W10408179 (water vavle asm) and 1 WP2258243 (ice-contnr)

Near Concord Dr, Beachwood, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 CC that the ice maker is not producing ice. Cycled ice maker water valve is getting 120volts. No water coming out. Will need a new water valve. Called SM to order parts. Cust is going to send email over with the receipt. ; ordrng 1 4317943 (icemaker only) and 1 WPW10279909 (valve-inlt)

Near Park E Dr, Beachwood, OH 44122
Corina B.

Corina B.

RANGE WHIRLPOOL WFG320M0BB0 CC that the glass is falling off and the seal is melted. Found the glass is coming out service pointer W10878790 to replace the bracket found the bottom of the seal is melted. Will need a seal and brackets. Called SM to order parts; ordrng 2 W10883496 (brkt-mntg)s and 1 WPW10535778 (gaskt-door)

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ED5PHAXSQ01 "Customer complaint that unit is not cooling, fresh food section temperature at 80 degrees, freezer section temperature at 80 degrees, evaporator fan is running, no frost pattern on evaporator, compressor and condenser fan are running, tapped system, found in a 20” vacuum, added half charge, frost pattern improved, unit needs evaporator and filter drier ; ordrng 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"

Near Rashell Dr, Walton Hills, OH 44146
Dan H.

Dan H.

REFRIGERATOR GE GFE28HSHCSS "Customer complaint of condensation/frost build up on freezer section door, confirmed, door seals are good, unit needs new freezer section door, not scheduling return visit, customer will need rescheduled when door is shipped or has arrived ; ordrng 1 WR78X23246 (ps fz door dg ss)"

Near Aurora Hudson Rd, Aurora, OH 44202
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WED4815EW1 Front panel of unit is bent and causing pressure on drum. Office to order front panel.; ordrng 1 W10806345 (panel)

Near Midway Blvd, Elyria, OH 44035
Paul P.

Paul P.

WASHER WHIRLPOOL WTW6600SG3 "Ran diagnostics on washer, only found one stored error code F40 ATL thermistor. Ran temperature tests on washer inlet, all working properly, thermistor working properly. Ran automatic test to calibrate and check balance, all working properly. Set down mitigation mat. Estimate today.; ordrng 1 W10820048 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Oxford Cir, Westlake, OH 44145
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8500DC0 "CC that f5e3 is on the UI. F5e2 Lid Lock Will Not Lock Or Lid Lock Failure, F6e2Communication Error: ACU Cannot Hear UI. Will need a new control, UI and lid lock. Ran test 1, will need a main control. Called SM to order parts. ; ordrng 1 W10812418 (cntrl-elec) and 1 W10838672 (console) and 1 W10861642 (latch)"

Near E 117th St, Cleveland, OH 44106
Brian B.

Brian B.

RANGE WHIRLPOOL AER6303MFS1 "Found UI panel not responding. Checked line voltage at terminal block. 120, 240 .. 240 volts on control. Will need new control. Office to order parts. Customer needs after 12 if poss.; ordrng 1 W10904904 (CONTROL)"

Near Bristol Ln, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint that freezer section was not cooling, properly, customer states there was ice build up on evaporator wall and that fresh food section section remained cool, freezer section temperature at 17 degrees, fresh food section, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator fan and control; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"

Near Barrington Ridge Rd, Painesville, OH 44077
Brian B.

Brian B.

RANGE WHIRLPOOL WOS51ES4EB00 "Found control panel thermal fuse open again. Called Whirl TL, Leon, 7722995254.. He said unit must be sitting on a Solid bottom wood surface . Advised customer that he will need carpenter to make modifications as unit is sitting on spacer blocks and not a solid floor. Will order new panel fuse.; ordrng 1 W11025102 (THERMAL FUSE)"

Near Lake Rd, Bay Village, OH 44140
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTE204DSS1 "Installed wheel assemblies. New dispenser is damaged , sent pics.. office to order another dispenser. Customer said he will install, no return visit. ; ordrng 1 W11032769 (DISPENSER)"

Near W Heisley Rd, Mentor, OH 44060
Brian M.

Brian M.

RANGE GE JB650DF4WW Cc of left front burner does not work Found element burnt out Needs left front burner replaced ; ordrng 1 WB30T10133 (radiant element)

Near Townmill Ct, Painesville, OH 44077
Macaulay G.

Macaulay G.

DRYER ELE AMANA NED4655EW1 "Not heating in any cycle. Has proper voltage. Has open thermostat, thermistor, and timer. Office to order timer, thermostat, and thermistor.; ordrng 1 W10857612 (timer) and 1 WP3387134 (thrmst-fix) and 1 WP3977767 (thrmst-fix)"

Near Broadview Rd, Seven Hills, OH 44131
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Customer request to reschedule to Monday of next in the morning,I arrive at there home at 7:35 pm and they felt bad for me and me to leave it for Monday if they can be first stop it would be wonderful they said there not mad office to reschedule ; schdld next appmnt for 9/24 MON 8-10"

Near Rita Dr, Lorain, OH 44053
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 CC that there is water leaking from the unit and warped the floor. Took pic of the floor. Found the ff evap an is raised in the middle to prevent the water to go down the drain hole. Will need a new drain pan. Called SM to order part. ; ordrng 1 W10836964 (pan-drip)

Near Olde Stone Ct, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFI2568AES Installed new part unit op tested good

Near N Ridge Rd W, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG MAV3855AWW Found unit not spinning. Pulley turns freely both directions. Brake not releasing and trans not spinning. Tools are no longer available for old style Maytags. Unit can not be repaired. Unit would need brake parts and a new transmission.

Near Mapleton Beach W Dr, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Installed fan blade kit Sealed liner OP TEST OK

Near S Ridge Rd, Perry, OH 44081
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRB322DMHV00 Cc of noise and light in freezer Found light working just fine In freezer Turned unit on and off multiple times could not get unit to make a abnormal noise OP TEST OK

Near Sweetbriar Ln, Novelty, OH 44072
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDFE304DBL0 Replaced motor and pump assy. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Brakeman Rd, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL MFD2561HES Cc of no cool Found fresh food 41.7 custom wants it at 40 Freezer at 9 Ran test for thermistor in freezer and fridge section OP TEST OK Unit is operating as designed no issues at this time

Near Sandover Dr, Aurora, OH 44202
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Installed control, ran diognostic cycle, op test ok"

Near Windham, OH
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KSRB25FKSS14 "Installed new ice maker , ice maker cycled and filled, op test good"

Near Canterbury Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFZ01 "Customer complaint that freezer section door gasket is not sealing, used heat to adjust door seal, op test good , customer cannot find proof of purchase , found delivery ticket, took pic of that"

Near Brainard Rd, Pepper Pike, OH 44124
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDX655DW1 "Unit was making a rattling noise when running. Found that leveling feet were not on correctly, it was not level, and unit had Lösse screws on back panel, all of this contributing to the noise. Corrected issues. All tested ok."

Near Stearns Rd, Olmsted Township, OH 44138
Dan H.

Dan H.

DRYER MAYTAG MEDB850WQ0 "Customer complaint that unit is not starting, confirmed, found thermal fuse open jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 3390719 ("

Near Belgrave Rd, Pepper Pike, OH 44124
Macaulay G.

Macaulay G.

RANGE AMANA AGR6303MFB0 Found that burners were not getting proper oxygen mix to burn properly. Cleaned and corrected burner issues. Customer also mentioned of a clicking noise when the oven was running. Informed them that issue was from expansion and contraction of the metal line of the oven as it heats up or cools down. All tested ok.

Near Angela Dr, Fairview Park, OH 44126
Corey L.

Corey L.

MICRO OVEN GE DVM7195EF1ES "Replaced control panel, op test good"

Near Avondale Rd, Woodmere, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GB2SHDXTQ00 "Customer says it’s working fine now, temps at 35 ff and -8 frz, lowered frz setting one and ff section 2 degrees, advised customer to replace light bulbs with LED bulbs to help the fridge better balance temps, thermistor is 2 inches from bulb housing temping at 98 degrees"

Near W 156th St, Cleveland, OH 44135
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Installed new evap motor and wire harness with thermistor, op test good"

Near River Ln, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Applied silicone adhesive around doors on both compartments, op test good"

Near Humiston Dr, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 "Installed new ice maker, op test good"

Near Osborn Rd, Bay Village, OH 44140
Corey L.

Corey L.

WASHER GENERAL ELEC GHWN5250D0WS "Unit needed programmed, model ID 2, held temp spin 5 sec, display reads 2 dashes , temp button moves IDs down to pick #2, held start until two beeps, pressed power button, started quick was, unit advanced to wash, started drain and spin, op test good"

Near W 88th St, Cleveland, OH 44102
Macaulay G.

Macaulay G.

DISHWASHER FRIGIDAIRE LGID2475QF0A Found no issues with unit. Filled and drained ok. Advised to use Affresh or another Dishwasher cleaner to help prevent build up on the pressure assembly. All tested ok. Put mitigation mat under dishwasher.

Near Webb Rd, Lakewood, OH 44107
David R.

David R.

REFRIGERATOR MAYTAG MFI2665XEB3 "Ice on bottom of freezer cabinet. Steamed out ice, put in new drain tube kit. Op test ok.; used 1 W10619951 (TUBE-DRAIN ) from stock"

Near Glenwood Cir, Berea, OH 44017
David R.

David R.

DRYER MAYTAG MEDC215EW1 "Replaced handle. Squeak noise coming from pulley drive, replaced. Op test ok.; used 1 WP691366 (PULLEY DRIVE) from stock"

Near Montclare Blvd, Strongsville, OH 44149
David R.

David R.

OTR MICROWAVE MAYTAG MMV4206FZ0 "Replaced harness, op test ok"

Near Hawley Rd, Wellington, OH 44090
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB835DW4 "Ran diagnostics error code f4e3 restricted airflow ran time dry there was 160 degrees temp air flow coming out of venting and 180 degrees temperature and rising up inside tub,dryer is functioning properly customer mite of have and clogg venting with lent or it was either too long of a venting,also foil most of been kink"

Near Oak Point Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 Replace fan opt test ok

Near Rita Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL 110.5142511 "Ran diagnostics ,calibration and auto test and error code found error code stuck key ,customer said maintenance was trying to start machine by holding start bottom and it didn’t turn on but bottom does not said hold for start it said press,there is no issue with washer machine I press start and is functioning correctly"

Near Aqua Marine Blvd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replace parts opt test ok ran diagnostics 45,and 57 all test pass"

Near Walker Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

MICRO OVEN KITCHENAID KEMC378KSS0 "Use Fred’s cup,found magnetron humming also smell burn wire,they will also need harness and magnetron,and diode I work same unit before and had to replace all this parts giving est to customer ,they said they will paid for service call will not fix"

Near Masters Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replace fan,and icemaker,ran diagnostics test 45, 46, 57, and 56 all pass ,opt test ok"

Near Rebecca Lane, Avon Lake, OH 44012
Corina B.

Corina B.

RANGE WHIRLPOOL WFG505M0BS0 Replaced the igniter. Optest ok.

Near E 121st St, Cleveland, OH 44120
Corina B.

Corina B.

DISHWASHER JENN-AIR JDB3600AWP4 "CC that the units lights don’t work or does it drain. Found the child lock on. Turned off the lock. Unit drained and the UI is working. Found the drain hose is lower the the sink, raised the drain hose. Optest ok"

Near Edgedale Rd, Pepper Pike, OH 44124
Brian B.

Brian B.

WASHER WHIRLPOOL WFW7590FW0 "Replaced tub assembly and rotor Ran test cycle. Optest ok. Placed water mat, sent pic."

Near Brookcrest Pl, Avon Lake, OH 44012
Brian B.

Brian B.

GU2200XTSB3 "Replaced fill valve.. ran test cycle. Op test ok.. placed water mat, sent pic."

Near Avon Point Ave, Avon Lake, OH 44012
Robert A.

Robert A.

WASHER GE GTW330ASK0WW "Installed lid lock, harness, bezel, ran unit, op test ok"

Near Artemis Dr, Kent, OH 44240
Brian B.

Brian B.

WASHER WHIRLPOOL WTW8500DC0 "Replaced lid lock. Ran test cycle, op test ok..; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Queens Ct, Westlake, OH 44145
Brian B.

Brian B.

DRYER KENMORE 110.7061299 Dryer not heating .. found open valve coils.. replaced from t/s. Ran test cycle. Heat and airflow good.. op test ok.; used 1 279834 (COIL) from stock

Near Priday Ave, Euclid, OH 44123
Jeff M.

Jeff M.

WASHER MAYTAG MVWC425BW0 The actuator isn’t shifting correctly installed new part unit op tested good ; used 1 WPW10006355 (ACTUATOR) from stock

Near Detroit Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed new part unit op tested good

Near E 134th St, East Cleveland, OH 44112
Jeff M.

Jeff M.

OTR MICROWAVE WHIRLPOOL WMH32519HZ1 The light was blown cust will buy and install the new light

Near Oakridge Dr, Willoughby, OH 44094
Brian M.

Brian M.

WASHER WHIRLPOOL WTW8500DC0 Replaced control board and UIRan calibration OP TEST OK

Near Delores Dr, Streetsboro, OH 44241
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT318FZDW00 Installed control and thermistor OP TEST OK

Near Doak Dr, Ravenna, OH 44266
Corina B.

Corina B.

REFRIGERATOR GE GNE26GMDGES Replaced the control and the evap fan. Advised cust to wait 24 hrs. Before using. Optest ok. No water to unit; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Argyle Dr, Madison, OH 44057
Dan H.

Dan H.

WASHER MAYTAG MHWE550WW01 "Installed new wash baffle, op test good"

Near Jackson Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

WASHER WHIRLPOOL WFW92HEFC0 "Customer complaint that unit is leaking, started normal wash cycle, unit filled and agitated, found unit leaking passed door and seal, no damage, wiped clean, no leaks now, advised customer that the doors d seal need wiped down between cycle, op test good"

Near Chagrin Blvd, Moreland Hills, OH 44022
Macaulay G.

Macaulay G.

DISHWASHER FRIGIDAIRE FGHD2433KF1 Replaced sump motor. All tested ok. Put mitigation mat under dishwasher.

Near Brick Mill Run, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR AMANA ASI2575GRS00 Replaced control and thermistor. All tested ok . Put mitigation mat under refrigerator.

Near Heritage Way, Amherst, OH 44001
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL REK2950KQ2 Replaced timer. Heating ok now.

Near Turner Blvd, Elyria, OH 44035
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL AFI2538AES Installed ice maker and cycled. Op test ok.

Near Winchell Rd, Shaker Heights, OH 44122
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 Found unit not plumbed to water and Ice maker got turned on. Removed ice maker for Cust as advised to monitor. Op test ok.

Near Longbrook Rd, Warrensville Heights, OH 44128
Chad  P.

Chad P.

REFRIGERATOR FRIGIDAIRE FGHC2331PFAA Found gasket not damaged just popped out. Reset gasket. Op test ok.

Near Edgewood Ave, Maple Heights, OH 44137
Corey L.

Corey L.

REFRIGERATOR GE GSHL5KGXBCLS "Customer complaint of warmer temps in both sections, temps at 49 ff and 24 frz, fans and compressor is running, found a block of ice on bottom right corner of evap, unit has a sealed system low side leak, unit needs evap and filter, customer says they know the cost will be a lot and plan on getting another unit, declined an estimate"

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

RANGE KITCHENAID KSGG700ESS1 "Installed new cooktop & drawer, op test good"

Near Malvern Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer complaint that unit is not dispensing ice, confirmed, found auger motor burned, installed new auger motor from truck stock surplus, op test good ; used 1 W10822606 (AUGER MOTOR ) from stock"

Near Eastview Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Cc of frosting in rear of freezer Found bottom of freezer gasket not sealing Removed gasket and repositioned the whole gasket Filled in liner with silicone OP TEST OK

Near E Parkway Blvd, Aurora, OH 44202
Macaulay G.

Macaulay G.

FREEZER MAYTAG MZF34X20DW00 Replaced thermistor. All tested ok.

Near Forest Park Dr, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 Replaced freezer door. Sealing ok. Put mitigation mat under refrigerator.

Near Bayberry Cir, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Customer complaint of frost build up in freezer section, Found doors unlevel and touching, adjusted doors , both doors closing and sealing now, op test good."

Near Jackson Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

WASHER WHIRLPOOL WFW85HEFW1 "Customer complaint of loud noise at the end of cycle, started drain and spin cycle, noise is coming from pedestal drawer shaking, opened and closed drawer, noise stopped, op test good"

Near Trappers Trail, Novelty, OH 44072
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc long fill or no fillRan auto test unit filled but would not agitate Found start capacitor wire loose on capacitor Removed and reconnected wire Ran test cycle again OP TEST OK

Near E Pioneer Trail, Aurora, OH 44202
Chad  P.

Chad P.

DRYER WHIRLPOOL MEDB850YG2 Found element open and door latch broken. Replaced element and switched latch. Op test ok. ; used 1 WP8544771 (ELEMENT) from stock

Near Ruth Drive, Seven Hills, OH 44131
Robert A.

Robert A.

WASHER MAYTAG MVWB765FW2 "Installed valve, ran test 51, op test ok"

Near Duneden Ave, Solon, OH 44139
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Installed diffuser (damper) assy. Op test ok.

Near Sheldon Rd, Brook Park, OH 44142
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF560SMYB04 Found unit not plumbed to water and Ice maker got turned on. Removed ice maker for Cust as advised to monitor. Op test ok.

Near Longbrook Rd, Warrensville Heights, OH 44128
Chad  P.

Chad P.

REFRIGERATOR MAYTAG MBF1958XEQ1 Found duck bill failed. Cleaned line and ice. Installed drain tube kit. Op test ok.

Near Pearl Rd, Parma Heights, OH 44130
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Customer complaint that doors are uneven, leveled unit, op test good"

Near Pelham Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7990FW0 The side is dented in. this is a ventless dryer stacked on top of washer. It is also in the demo room so I’ll never get used. The unit works fine it’s just making a scraping sound because this side is dented in words.

Near Mentor Avenue, Willoughby, OH 44094
David R.

David R.

DISHWASHER GE GDT695SMJ2ES Replaced heating element. Op test ok.

Near OH-162, Wellington, OH 44090
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Found water is not even connected. Water leaking is from condensation dripping thru dispenser Needs dispenser door parts ; ordrng 1 241688401 (door assy-ice chut) and 1 241688501 (door center) and 1 241688701 (door seal)

Near OH-534, Rock Creek, OH 44084
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ES5FHAXSB00 "Customer complaint that unit is not cooling properly, fresh food section temperature at 69 degrees, freezer section temperature at 17 degrees , found evaporator half frozen, defrost heater and bi metal are good, unit needs new adaptive defrost control board ; ordrng 1 4388932 (control,defrost adap)"

Near Throckley Ave, Cleveland, OH 44128
Arthur V.

Arthur V.

WASHER MAYTAG MVWB955FW1 "Found top has SHATTERED all over inside of basket. Talked to SM. For safety of customer we need to replace both inner and outer baskets ,drain pump,recirculating pump ,washplate and hoses. EXTRA TIME. Reschedule per customer request. (Customer stated i better get it all because she did not want to get cut by any glass. ; ordrng 1 W10622692 (hose) and 1 W10698222 (pump-water) and 1 W10704196 (tub-outer) and 1 W10723582 (WASHPLATE) and 1 W10743267 (basket) and 1 W10804012 (HOSE TUB TO PUMP ) and 1 W10876600 (pump-water)"

Near Lindmar Dr, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF310PAAS1 Cc that unit will not run all the time Ran diagnostics found error for temp sensor and soap dispenser Ran auto unit did not complete test motor not running called whirlpool du3 to so many visitsTested owi sensor it’s within range Whirl pool Techline says to replace Wash motor Sr7722975957 Needs wash motor Customer getting $66.06 credit towards new pump for misdiagnosed of a controller board from previous call Been here multiple times would to take care of this ASAP ; ordrng 1 WPW10482480 (pump&motor15770)

Near Crestwood Rd, Mayfield Heights, OH 44124
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cust was sent led bd. No good. Needs power bd and main control bd. Also need to order door parts. ; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W10878115 (hinge-door) and 1 W10904595 (LATCH DOOR LEFT HAND ) and 1 WPW10505294 (cam-door)

Near Danbury Ln, Richmond Heights, OH 44143
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF760SADW2 As I was getting ready to install the motor I noticed the heater is shorted visually open not sure how I missed it; ordrng 1 W10703867 (heater)

Near Hayes Dr, Willoughby Hills, OH 44094
Robert A.

Robert A.

WASHER GE GLWN2800DOES "Found unit will not spin, 1 flash blinking on motor, needs motor; ordrng 1 WH20X10093 (MOTOR)"

Near Freedom Rd, Windham, OH 44288
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW0 "Customer complaint that unit will start agitating and then stop and show an error code, ran diagnostics found f7e5(shifter fault) error code, ran manual test cycle for high speed spin, unit did not spin, only agitator spun, stopped high speed spin, and restarted, unit is spinning now, bearings in gearcase are worn, unit needs new control and gear case.; ordrng 1 W10811956 (drum assy) and 1 W10812422 (cntrl-elec)"

Near Timberlane Dr, Beachwood, OH 44122
Macaulay G.

Macaulay G.

REFRIGERATOR AMANA MFI2067AES12 Ice chute motor constantly running when connected. Office to order ice chute. Management to review for refund for difference of control board that was previously replaced. Put mitigation mat under refrigerator.; ordrng 1 WP13005701B (chute ext 107.45)

Near W 220th St, Fairview Park, OH 44126
David R.

David R.

WASHER GE GTW460ASJ4WW "As soon as started up in normal, washer squeaks. Small amount of grease around the belt guard. No fault codes. Ordering gear case and agitator base and auger asm; ordrng 1 WH38X27335 (PLATFORM KIT ASM ) and 1 WH43X25447 (agitator base asm) and 1 WH43X25448 (auger asm)"

Near Carol Ln, Elyria, OH 44035
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Found voltage going to pump but it wouldn’t start it would just hummm,inlet valve is filling is functioning properly ordering new sump pump,found pop in sb web also leave water mat ,pls schedule last stop of the day customer won’t be home till 3:30; ordrng 1 W11085683 (pump&motor)"

Near Knickerbocker Rd, Sheffield Lake, OH 44054
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW2 "CC that the unit does not work. Ran diag F5E3 – LID UNLOCK FAULT, F5E2 – LID LOCK FAULT. Checked the lid lock pins 1 and 2 100 ohms when closed 0 ohms when open. Pin 2-3 0 ohms. Will need a new control. Called SM to order part. ; ordrng 1 W10838613 (lid lock assembly) and 1 W11170317 (CONTROL )"

Near E 117th St, Cleveland, OH 44108
Corina B.

Corina B.

RANGE WHIRLPOOL WFC310S0EW1 CC that the door is rubbing when closing and the front burner does not turn the light off after use. Found the hinge on the RT side is bent. And the front burner is not turning off every time. Will need a new switch and hinges. ; ordrng 1 WP3149400 (switch-inf) and 2 WPW10299224 (hinge-door)s

Near Acacia Park Dr, Lyndhurst, OH 44124
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KFIS29BBMS00 CC that the ice maker works sometimes. Found ice on the back wall of the ff. Found service pointer W10545058 to replace the cover. ; ordrng 1 W10612142 (adapter) and 1 WPW10455331 (valve)

Near Sheerbrook Dr, Chagrin Falls, OH 44022
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Found evap fan motor very noisy. Will need new fan motor. Office to order.; ordrng 1 WPW10276647 (EVAP MOTOR)

Near Deer Ridge, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWB766FW1 The unit isn’t vary responsive to Touch commands. Main control has a lots of overflow fault codes. Customer is also using original tide soap and too much of it. Explain to her how to properly load the machine the proper soap to use how much soap to use. Unit needs a new user interface and main control; ordrng 1 W11135391 (UI) and 1 W11135392 (CONTROL )

Near Meadowbrook Blvd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR AMANA ABB1922FEW "The unit has no frost pattern or heat transfer. The compressor is pulling .75amps the unit needs a evap and filter est only ; ordrng 1 12002051 (evaporator) and 1 WPW10143759 (FILTER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brushview Dr, Richmond Heights, OH 44143
Jeff M.

Jeff M.

DRYER FRIGIDAIRE FFSE5115PW0 "Machine has an E 61 error code. I check the heating circuit tested good needs a new main control; ordrng 1 809160802 (control asmy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Euclid Ave, Willoughby, OH 44094
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW1 Cc unit will not start Found unit non responsiveConfirmed power in to controlNeeds control board; ordrng 1 W11116590 (cntrl-elec)

Near Chatham Dr, Aurora, OH 44202
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRMF706ESS01 Wrong bd ordered. Need to order main bd not led bd Led bd not Installed can be returned —— ; ordrng 1 WPW10675033 (cntrl-elec)

Near Sivon Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8040DW4 Unit getting a f5e3 lid lock error Ran diagnostics lid locking and unlocking everytime. Ran auto cycle unit passed. According to techsheet if unit getting this error then either lid lock or main bd. Lock is working each time when manually testing. Needs main bd ; ordrng 1 W11182868 (CONTROL )

Near Larkhall Dr, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Replaced icemaker. Talked to Mike at techline. I was told to unplugg and reboot unit and i did. Customer to monitor unit needs to clear and then reboot all bds at the same time. ; saved tckt

Near Arthur Ct, Madison, OH 44057
Robert A.

Robert A.

DRYER GE GTDX180GD1WW "Found belt broken, needs belt; ordrng 1 WE12M29 (BELT3647), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Riverside Ct, Kent, OH 44240
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 Confirmed unit is still sweating on the mullion. Mullion heater has power to it but not able to warm mullion enough to stop it and the door from sweating. Mullion is not a serviceable part. Unit is not repairable. ; saved tckt

Near Montello Rd, Independence, OH 44131
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MBF2258FEZ01 "Customer experiencing poor tasting. Order fill tube, water line, and ice maker. Put mitigation mat under refrigerator.; ordrng 1 W10884390 (icemaker) and 1 W11120581 (tube-water) and 1 WPW10137519 (tube-water)"

Near Mills Creek Ln, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL CAE2743BQ0 Found not issues with unit. Ran calibration cycle and auto test. All functions were normal. Put mitigation mat under washer. Office to call customer on 9/19/18 for payment of service charge. No one was in their office for me to collect from.; saved tckt

Near Pearl Rd, Strongsville, OH 44136
Chad  P.

Chad P.

DISHWASHER KITCHENAID KUDS03FTWH3 Installed control. During install tech found disp solenoid shorted. Needs disp assy also. ; ordrng 1 WPW10199696 (DISP)

Near Jacqueline Dr, Parma, OH 44134
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 The water is leaking from behind the dripping is coming from an aftermarket in-line water filter I took a picture of the leak. Also the saddle valve is stripped and leaking. Customer needs a plumber there is very little floor damage if any at all

Near Harris Rd, Richmond Heights, OH 44143
Jeff M.

Jeff M.

WASHER WHIRLPOOL LSQ9560PW2 Installed new part unit op tested good

Near Dansy Dr, Euclid, OH 44117
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRSC503ESS00 The condenser was loaded with dust. Both evaporator a frost free and produce cold. Recommended to have the condenser cleaned twice a year unit tested good

Near Big Creek Ridge Dr, Chardon, OH 44024

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