We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Streetsboro, OH 44241
Brian M
Job Details: 06/03/2021
Leveled door OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Pepper Pike, OH 44124
Jason N
Job Details: 06/03/2021
"Cc unit not spinning outRan diagnostics, found codes f5e2 for lid lock fault and f2e1 for stuck button. Ran manual lid lock test, lock will not engage. Unit needs lid lock. Replaced using truck stock. Ran auto test and calibration. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Seven Hills, OH 44131
Dan H
Job Details: 06/03/2021
"Customer complaint of white smoke from oven, started bake for 350 degrees, smoke is just oven coating that burns off on first use, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44122
Jason N
Job Details: 06/03/2021
"Cc unit still not heating Customer stated she replaced fuse. Checked power in to unit, still missing an L. Found incorrect fuse tapped in fuse socket. Advised customer to replace with correct fuse. Wrote down what type she will need on lbc."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV01
Near Seven Hills, OH 44131
Dan H
Job Details: 06/03/2021
"Customer complaint that ice is not falling into bin and fresh food section door swings open , leveled unit, ice maker is mounted properly, ice bin is in correct position, noticed very small ice cubes, increased fill time to make bigger cubes, op test good"
We serviced a
KITCHENAID WALL OVEN
Model KEBS277DBL6
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/03/2021
Installed upper thermostat. Ran bake test on upper and lower ovens to 300 degrees. Both ovens preheated. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC400XW0
Near Westlake, OH 44145
Marie V
Job Details: 06/03/2021
"Cc that the unit lock the door starts to spin and then unlocks the door and shuts down. Confirmed. Ran diag found error code of F5E1 lid switch fault, F2E1 stuck key , F7E1 basket speed sensor fault , F7E7 motor unable to reach target RPM. Replaced latch and shifter from T/S calibrated unit. And started a normal cycle. Op test ok. ; used 1 WPW10006355 (ACTUATOR), and 1 W10404050 (LATCH) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QWA
Near Garfield Heights, OH 44125
Dan H
Job Details: 06/03/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 43 degrees, compressor and condenser fan are running, evaporator fan is running, partial frost pattern on evaporator, unit needs new compressor and evaporator, customer does not want repair ; ordrng 1 5303918274 (Evaporator) and 1 5303918659 (Compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
Marie V
Job Details: 06/03/2021
"Cc that the unit is not draining, you have to press cancel a few times to get it to drain and that it gave them an error code of F9E1. Uninstalled unit and removed drain pump. Found food residue and something like from a rag, cleared all out and verify the drain hose. Is good. Tested unit 5 times fill and drain to make sure no leaks and is clear for drain. Op test ok."
We serviced a
KENMORE WASHER
Model 110.22352511
Near Amherst, OH 44001
Gabriel P
Job Details: 06/03/2021
"Found shaft of gearcase broken giving estimate on what customer needs they will not repair ; ordrng 1 WPW10006384 (Drive belt) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW06
Near Maple Heights, OH 44137
Dan H
Job Details: 06/03/2021
"Customer complaint that unit is not cooling, unit is unplugged, plugged in, compressor is not starting, applied 120vac to compressor, compressor did not start, unit needs new compressor ; ordrng 1 W11209866 (Compressor)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS5
Near Painesville, OH 44077
Joe O
Job Details: 06/03/2021
"Cc: not heatingFound unit pulling 12.2 amps. Magnetron humming. Needs magnetron and diodeCustomer does not want to repair at this time ; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Westlake, OH 44145
Corina B
Job Details: 06/03/2021
Replaced the leds. Optest ok
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Painesville, OH 44077
Joe O
Job Details: 06/03/2021
"Cc: smoking squealingCustomer stated motor pulley just spins on motor. Found motor pulley stripped. Needs motorMotor shows under 10 year parts only warrantyMotor out of stock, office to reschedule; ordrng 1 W11026785 (motor-drve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, OH 44024
Joe O
Job Details: 06/03/2021
"Installed manifold, feed tube, and spray arms. Ran test cycle. Found suds in unit(no soap added) advised customer on soap usage. Op test ok"
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Hiram, OH 44234
Brian M
Job Details: 06/03/2021
Cc clothes wet at ends of cycle Found dryer producing proper temps Ran unit for several minutes found venting to have cold spot half way down. Possibly a restriction in venting But vent is over 8 feet long
We serviced a
MAYTAG DRYER
Model MED8000AG0
Near Reminderville, OH 44202
Brian M
Job Details: 06/03/2021
Cc unit not starting Found thermal fuse open Replaced using truck stock Advised on getting vent cleaned ; used 1 WP3392519 (THERMAL FUSE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300EBL00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 06/03/2021
"Cc unit not coolingFound no air flow to ff section, evaporator fan frozen up. Customer stated the door was left open recently. Defrosted freezer section, removed ice from evaporator fan. Airflow restored to ff section. Op test good."
We serviced a
MAYTAG AMANA
Model MVW6200KW0
Near Cleveland, OH 44119
Jason N
Job Details: 06/03/2021
"Cc unit not spinning outFound unit is not the same unit in job, m/s different. No entitlement info, asked for pop. Tenant called landlord. Lankiest sent pop. Ran diagnostics, found codes f8e1 for low/no flow and f8e3 for overflow condition. Found unit cold valve dripping water into tub. Unit needs inlet valves. Replaced using misc. truck stock part. Ran auto test and calibration. Op test good ; used 1 W11210463 (Inlet valve assembly) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Middleburg Heights, OH 44130
David R
Job Details: 06/03/2021
"Replaced drain hose. Tested in diagnostics. Good, components working, no leaks. Op test ok"
We serviced a
AMANA DRYER
Model NGD4600YQ0
Near Cleveland, OH 44135
David R
Job Details: 06/03/2021
"Cc unit not heating. Turned unit on, igniter came on. Could see flame. Checked outside vent and found build up. Customer removed. Tested again, unit is cycling heat on/off properly. Can vent vent getting hot and unit heating as well. Unit is good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Amherst, OH 44001
Gabriel P
Job Details: 06/03/2021
Customer complaints that unit stop cooling when check temperature is at 0 degrees on freezer and 36 degrees fridge call whirlpool spoke to rick 7730909404 had me check harness is good he said from customer complaints it seems to a control board ordering ; ordrng 1 W11353813 (Control box)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW
Near Madison, OH 44057
Dan H
Job Details: 06/03/2021
"Customer complaint of f5e2 error code, installed new lock assembly, op test good"
We serviced a
KENMORE RANGE
Model 790.7423331
Near Independence, OH 44131
Brian M
Job Details: 06/03/2021
"Cc unit not baking Found bake igniter weak and not opening valve Needs igniter Customer wants factory part and will install himself ; ordrng 1 316489403 (ignitor,burner), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Cleveland, OH 44119
Jason N
Job Details: 06/03/2021
"Cc unit codes f6e3Customer stated she unplugged unit due to unit beeping. Plugged in unit found coding f3e1 for water level system error. Able to clear, ran diagnostics found codes f6e3 for acu to ui communication error, f8e3 for overflow condition and f3e1 for water level system error. Replaced main control and ui using customer supplied pre Id parts. Unit still coding f3e1, pressure hose clear, 5.1vdc from control to switch. Ordering pressure switch. ; ordrng 1 WPW10448876 (Pressure switch)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Parma, OH 44129
Marie V
Job Details: 06/03/2021
"Replaced harness, tested unit it sounds like something is on the impeller, confirmed found one cent in between, removed and tested unit to show cust. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDK02CRBS2
Near Fairview Park, OH 44126
Corina B
Job Details: 06/03/2021
"CC that the door does not close. Confirmed. Found the spring for the hinges in the wrong spot, corrected the spring. Door still pops open. The ui panel is cracked and missing screws. Will need the strike, door latch and ui. Office to reschedule ; ordrng 1 8193830 (Latch) and 1 WP8572349 (Ui) and 4 WPW10348409 (Screw)s and 1 WP8574157 (Strike)"
We serviced a
GE DRYER
Model gfds260ef0ww
Near Painesville, OH 44077
Jeff M
Job Details: 06/03/2021
I took the unit apart before I replace the shroud I found there was a motor mount that was stripped out. I took the old screw out and put a much larger screw in unit tested good I have the shroud for return
We serviced a
WHIRLPOOL DRYER
Model WED6400SB0
Near Lorain, OH 44053
Gabriel P
Job Details: 06/03/2021
"Found bottom on ui broken search for parts and is no longer made,cannot be repair"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lorain, OH 44052
Gabriel P
Job Details: 06/03/2021
"Found evaporator frozen steam also found thermister out of range replace from t/s ,opt test ok ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
FRIGIDAIRE WALL OVEN
Model FEF336ECE
Near Willoughby, OH 44094
Jason N
Job Details: 06/03/2021
"Installed bake element. Op test no good, no heat on bake or broil. Found missing L2 from control board. Relay burnt on control. Unit needs clock/control. ; ordrng 1 5304518660 (Clock/control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Eastlake, OH 44095
Jason N
Job Details: 06/03/2021
"Cc unit not washing dishes, detergent remainsRan diagnostics, found codes 4-3 for motor not running, and 7-1 for no heat. Checked power from control, good at 129v. Unit needs pump/motor assembly. Customer not wanting to repair at this time, as part not showing in stock at marcone; ordrng 1 W11087376 (Pump/motor)"
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Fairview Park, OH 44126
Corina B
Job Details: 06/03/2021
"Replaced the tub, started to fill. Unit was leaking found a crack by the heater. Will need a new tub and screw. ; ordrng 1 W11253212 (Screw) and 1 W10901175 (Tub) and 3 WPW10253476 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWB04
Near Maple Heights, OH 44137
Brian M
Job Details: 06/03/2021
"Cc unit not cooling Found unit to be cooling properly Found evap fan motor not running Was able to hand spin motor and it started Needs motor ; ordrng 1 W11024089 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GNS23GMHBFES
Near Huntsburg, OH 44046
Brian M
Job Details: 06/03/2021
"Cc unit not cooling properly Found front to be warm but freezer is around 9 degrees and fridge at 37Found condenser fan getting voltage but not running Needs fan motor ; ordrng 1 WR60X10209 (motor dc cond fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Olmsted Falls, OH 44138
David R
Job Details: 06/03/2021
"Cc unit ice is slowly making or none at all, ice cream is soft. Temp readings at 25/30 for FZ and FF about 42/45. Little frost on FZ evap and same with FF evap. Used UV light and couldnt find any leaks on evaps, compressor or filter drier. Low side 15 inch vacuum. Used Nitrogen and bubble test. Put 150psi of nitrogen into unit. Heard little hissing from back of cabinet. No leaks from either joints pr components. Nitrogen leveling dropping. Inside leak. Called tech line. Documented details and said it seems as a inside leak. Not repairable, whirlpool will be in contact with customer."
We serviced a
WHIRLPOOL RANGE
Model AER6303MFW2
Near North Ridgeville, OH 44039
David R
Job Details: 06/03/2021
"Cc F1E1. Internal control error. Will need control board; ordrng 1 W11297558 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near North Ridgeville, OH 44039
David R
Job Details: 06/03/2021
"Cc unit has had a couple drop of water in front of unit. Not all the time, about 3 times. Hoses are tight. Ran water through fabric softener and bleach compartments. Looked underneath unit. Good. Ran diagnostics, components working good, still no leaks. Running a heavy cycle on max fill with a load of towels in. About 20 mins in, checked around. No leaks or water spots. Watched unit for about 35 mins, no leaks. Put towels on drain and spin. Op test ok* let customer know of something pops up again. We can send another tech out to also look and verify for any leaks"
We serviced a
KENMORE REFRIGERATOR
Model n/a
Near Brecksville, OH 44141
Marie V
Job Details: 06/03/2021
Cc that cant open freezer door. Called BJ told me that we have to let unit to defrost it self so we can open the door and diag unit.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Elyria, OH 44035
Marie V
Job Details: 06/03/2021
"Cc that the unit is not heating, confirmed . Check for power it was good. Found thermalfuse open. Will need to be replaced. Also told cust to have maintenance to clean the vent for the dryer most likely is clogged, also told cust to replace foil vent because is a fire hazard for a flexible metal or rigid metal vent. Part isnt in stock office will contact ; ordrng 1 W10900067 (Thermal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Avon Lake, OH 44012
Marie V
Job Details: 06/03/2021
Cc that the unit stopped cooling. Took temps found 60* on fresh food section and from 5* to 20 on freezer. The evaporator is frosted and all the ice that was on the ice bin started melting and freezing at the shelfs. Check thermistor has 2kohms and it was under ice called BJ told me that it was out of range. To replace. Replaced from T/S and defrosted Evapo. Advice cust to allow unit to get to temp before putting things on it. Op test ok; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock
We serviced a
WHIRLPOOL WASHER
Model A5300XTN1
Near Geneva, OH 44041
Jeff M
Job Details: 06/03/2021
Installed the new part op tested good. Dogs and oring
We serviced a
WHIRLPOOL RANGE
Model RF385PXPW1
Near Broadview Heights, OH 44147
Corina B
Job Details: 06/03/2021
Replaced the switches. Tested the cooktops. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Geneva, OH 44041
Jeff M
Job Details: 06/03/2021
Installed the new part op tested good. Gear case
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Elyria, OH 44035
David R
Job Details: 06/03/2021
"Cc unit is stopping mid cycle and having to unplug and replug to get things trying to work, when trying to start unit is beeping and giving no signal. Went into diagnostics found F6E1 error code, lost communication and F5E1 lid switch fault. Went through diagnostics with tech sheet. Ordering controls and lid switch.; ordrng 1 W10861642 (Lid switch) and 1 W11130238 (Main control) and 1 W11130237 (Console)"
We serviced a
MAYTAG DISHWASHER
Model MDB8600AWS
Near Cleveland, OH 44143
Joe O
Job Details: 06/02/2021
Installed drain pump. Ran test cycle. Unit is draining. Op test ok
We serviced a
GE COOK TOP
Model PP975SM2SS
Near Kent, OH 44240
Brian M
Job Details: 06/02/2021
"Cc unit not powering on Found supply board getting voltage but not supplying it Part WB23T10023 is back ordered spoke to bj nothing in the nationwide lookup was found at this time ; ordrng 1 WB23T10023 (board power univ asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LSQ9264HQ0
Near Cleveland Heights, OH 44121
Dan H
Job Details: 06/02/2021
"Customer complaint that unit is not agitating, found agitator dogs worn, installed new agitator dogs, op test good ; used 1 80040 (Dogs) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW04
Near Cleveland, OH 44103
Dan H
Job Details: 06/02/2021
"Customer complaint that door gasket is falling off, customer reinstalled, no damage to gasket, door is sealing, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Cleveland, OH 44113
Dan H
Job Details: 06/02/2021
"Customer complaint that unit is not draining confirmed, found a piece of glass lodged in drain pump , drain pump burnt out, installed new drain pump , op test good ; used 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Falls, OH 44138
David R
Job Details: 06/02/2021
"Cc unit not going pass wash. Found no full long full error. Hot and cold were reversed, corrected. No hot water coming from house. Customer to contact a plumber to look at. Run on tap cold for now. Unit good."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Middleburg Heights, OH 44130
David R
Job Details: 06/02/2021
"Cc F6E2 communication error code. Gave estimate to customer. Customer calling whirlpool. If customer gets authorization code for parts. Would order main control as well. W10920541 control; ordrng 1 W10919546 (UI), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model GLEEF378CSB
Near Ashtabula, OH 44004
Jeff M
Job Details: 06/02/2021
The units getting power of the cooktop functions needs a new main control board; ordrng 1 316207529 (Control) and 1 S
We serviced a
GE WALL OVEN
Model JKP55SP3SS
Near Beachwood, OH 44122
Joe O
Job Details: 06/02/2021
Customer stated the unit will heat up to temps the unit will not cool down. Stated he had issue in the past and it was the control. Ran test bake. Canceled bake. Unit is cooling. Advised customer the unit seems to be functioning as designed. Customer stated he will monitor. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Brecksville, OH 44141
Dan H
Job Details: 06/02/2021
"Customer complaint that unit is not draining, found drain hose clogged, unit needs new drain hoses , part is out of stock so not scheduling return appointment ; ordrng 1 W11414944 (Hose) and 1 W11036159 (Hose)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ07
Near Newburgh Heights, OH 44105
Dan H
Job Details: 06/02/2021
"Customer complaint that unit is leaking water from filter, confirmed, found unit leaking from water filter head; ordrng 1 W11346622 (Water filter head)"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Sheffield Lake, OH 44054
Marie V
Job Details: 06/02/2021
"Cc that the unit is not turning on. Confirmed only the lock on UI works, replaced UI and dispenser. Tested unit by going in diag and running step 12. Got error code of F6E1 deleted error code and ran step 12 it worked good. After that unit was acting up didnt want to turn on called BJ and had me reboot unit and tested again, it worked good and ran quick cycle pass. If it happens again will have to replace control and UI at the same time. Op test okBrought core for return"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW2
Near Parma, OH 44134
David R
Job Details: 06/02/2021
Cc unit light not going off. Unit had been unplugged for about two weeks. Plugged in. Unit light is working properly. Going on and off. Tested oven and top burners. Good. Unit working correctly as of today. *** if happens again would order white main control board
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2595WEP02
Near Brecksville, OH 44141
David R
Job Details: 06/02/2021
"Cc ice maker not working all the time, not dropping ice. Ice Dispenser is not opening flap of motor not turning. Andrew. 7730902178 tech line. Checked voltages. 120 to ivemaker. Control not sending proper voltage to flapper but getting 120 to motor. Will need motor, icemaker, control and shaft . Customer paid SVC, do not order parts. ; ordrng 1 2303843 (Dispenser control) and 1 WP2252130 (Aug motor) and 1 WP2305243 (Shaft) and 1 WPW10272869 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near North Royalton, OH 44133
David R
Job Details: 06/02/2021
Customers had POP. Customer complaint or had questions bout different cycles with unit. Not working the way she thought it would. No error codes. Put a load of towels in. Went into normal cycle. Tested. Explained normal sounds when agitating. Working correctly. Tested drain/spin. Unit is working as designed. Went over using different options and cycles to gain more water. Unit working as designed. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2741PFAA
Near Ravenna, OH 44266
Brian M
Job Details: 06/02/2021
Installed icemaker OP Test Ok Advised to give it 48 hours ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Mantua, OH 44255
Brian M
Job Details: 06/02/2021
Cc of low flowFound filter not seated in properly Fixed filter OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW00
Near Andover, OH 44003
Jeff M
Job Details: 06/02/2021
The unit has no heat transfer theres no frost pattern theres no cold air blowing the unit is room temperature the compressor is on needs a new compressor and evaporator no eta; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Compressor)
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319EBS2
Near Lakewood, OH 44107
Marie V
Job Details: 06/02/2021
"Cc that the unit is not heating, confirmed put my kill a wat meter and a cub with water in unit to test, unit is pulling 4.9 . Called BJ to confirm diag. Unit will need magnetron and diode.; ordrng 1 W10818686 (Magnetron) and 1 W11256462 (Diode)"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Aurora, OH 44202
Brian M
Job Details: 06/02/2021
"Cc unit going out of balance and shaking Found suspension to be weak and also found slider grinding on the inside of the clutch Needs rods sliders and clutch ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11130356 (suspension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA1
Near Lakewood, OH 44107
Marie V
Job Details: 06/02/2021
"Cc that the unit is trying to work you can hear motor but theres no water in it. Confirmed. Check for power coming in to the valve, had 23V on and off. Removed door and inspected control, check for continuity on wires good. Started unit again and put my leads on pin for water valve, had 20V and drops down to 0 and comes back on and after that motor starts running. Unit will need main control. ; ordrng 1 W10875444 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Strongsville, OH 44136
David R
Job Details: 06/02/2021
"Screw stuck inside lid, stripped. Ordering screws and hinge. ; ordrng 1 WP8563965 (Let hinge) and 1 WP8572974 (Right hinge) and 4 W11404293 (Screw)s"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44105
Dan H
Job Details: 06/02/2021
"Installed new door seal, op test good"
We serviced a
JENN-AIR FREEZER
Model JBZFL30IGX00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 06/02/2021
Cc icemaker not working properly Found during testing Ice maker not always going to home position Needs ice maker ; ordrng 1 W11234554 (icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, OH 44124
Joe O
Job Details: 06/02/2021
"Installed ice maker, could not install cam. Cycled ice maker, not filling. Lower cam riveted to lower hinge. Needs hinge assembly, and water valveValve shows no longer available, spoke with BJ, He checked nationwide search, no longer available. Stated office can reimburse for the ice maker minus the cost of hinge. Customer wants to get hinge fixed. Needs lower ff door hinge; ordrng 1 WP2208137 (hinge-door) and 1 2199838 (valve,water(discontinued))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Cleveland, OH 44130
Corina B
Job Details: 06/02/2021
"Cust showed pop, sent pic CC that the unit is not turning off and the freezer can not adjust the temp. Confirmed. Looked at the ui, clip is broken. Will need a new ui. Advised cust the unit will run for 8hours before going into a defrost. Will need a ui. ; ordrng 1 W11214887 (Ui)"
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Seven Hills, OH 44131
Corina B
Job Details: 06/02/2021
"CC that there is a loud sound after a few loads. Checked the vent outside, clogged. Advised cust to have the vent cleaned. Found the blower wheel cracked. Will need a new wheel and motor. ; ordrng 1 WP697772 (Wheel) and 1 279787 (Motor)"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Parma, OH 44134
Corina B
Job Details: 06/02/2021
"CC that the cooktop burner do not work and the glass door is loose. Confirmed. The two burners were not plugged in to the spark board. Found the glass is coming loose from the tape. No inner seal on either side. Will need a new door glass, seal and trim. Office to reschedule ; ordrng 2 W11104748 (Trim)s and 1 W11105139 (Trim) and 1 WPW10535776 (Door) and 2 WP3400832 (Screw)s and 4 W11206744 (Screw)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Willoughby, OH 44094
Jeff M
Job Details: 06/02/2021
we did a video conference. He told me there is a void in the lining of the fridge freezer or theres no insulation present almost like an air pocket. This is non-repairable
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, OH 44128
Corina B
Job Details: 06/02/2021
"Cust showed pop, sent pic. CC that there is a loud noise when you open the door. Confirmed the damper is making the noise. Will need a new damper. ; ordrng 1 W11164593 (Damper)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Mentor, OH 44060
Jeff M
Job Details: 06/02/2021
As I was trying to install the door the chrome ring for the dispenser has recessed screws that are quarter inch drive that required an extremely thin wall driver to access which they dont make I think its a Whirlpool special tool. I need to order a new chrome ring ; ordrng 1 WPW10402180 (Chrome ring)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS04
Near Bentleyville, OH 44022
Brian M
Job Details: 06/02/2021
Cc unit leaking Found drain tube clogged Steamed drain port unit opened and water flushed through OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB835DC2
Near Solon, OH 44139
Brian M
Job Details: 06/02/2021
Installed UI and control Ran auto test and calibration OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEM0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 06/02/2021
"Cc: not dispensing waterFound ice paddle is functioning, not getting power to secondary water valve. Tested power to smart valve. Smart valve receiving proper power, not sending power out to secondary valve. Needs smart valveCustomer does not want to repair at this time ; ordrng 1 WPW10270395 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHITE-WSTINGHSE REFRIGERATOR
Model n/a
Near Mentor, OH 44060
Jeff M
Job Details: 06/02/2021
This is a Westinghouse refrigerator this thing is almost 80 years old. They dont make parts for it they dont stamp model numbers on these theres a serial tag in the back and thats it.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFXS25RYMS2
Near Gates Mills, OH 44040
Joe O
Job Details: 06/02/2021
"Cc: not making ice, door sealsFound temps at 2 in freezer and 39 in ff section. Found ff door seal ripped. Unit has good water pressure. Found ice maker cycling but not calling for water. Needs ice maker and ff door gasketCustomer does not want to repair at this time ; ordrng 1 W10830274 (gasket-fip) and 1 W10882923 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Moreland Hills, OH 44022
Brian M
Job Details: 06/02/2021
Cc unit out of balance Found unit needing to be leveled Ran auto high speed spin OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Cleveland, OH 44120
Dan H
Job Details: 06/02/2021
"Customer complaint that unit is not cleaning clothes, ran diagnostics found f3e2(inlet water temperature fault), f5e3(lid lock will not unlock,) f0e5(off balance), and f2e1(stuck key) error codes, started quick wash cycle, lid locked, bearings are very worn, water and oil in rotor and stator assembly, unit needs new gearcase, stator, rotor, and clutch, customer does not want repair; ordrng 1 W11455453 (Geearcase) and 1 W10754158 (Stator) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Olmsted Township, OH 44138
David R
Job Details: 06/02/2021
"Cc sometimes ice maker not dripping ice, sometimes lights will go off randomly, noise. Found ice build up all under deli drawer. Water at bottom of FF section as well. Water could be short circuiting deli and causing all random problems. Heard a weird grinding noise, possible the ice maker fan . Will need to also clear drain tube. Will need to order deli control, harness and ice maker, fan. ***schedule as 3 count to take care of all problems ** requesting double labor ; ordrng 1 W10846539 (Fan ice) and 1 W11457241 (Pan) and 1 WPW10769076 (Deli control) and 1 W11170612 (Harness) and 1 W11294907 (Ice maker)"
We serviced a
GE FREEZER
Model FUF17DLRDWW
Near Mentor, OH 44060
Jeff M
Job Details: 06/02/2021
Customers complaining of a smell that is in the garage they thought it was coming from the standup refrigerator inspected the refrigerator front and back top to bottom it smells not coming from the fridge it is coming from another location in the garage I gave them some ideas of what they should do to try to find the location of the smell in the garage but the unit tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5KVEXVB00
Near Cleveland, OH 44120
Corina B
Job Details: 06/02/2021
"CC that the ice maker sometimes works and the crush and cube, found that the ice chute was not closing completely because of pin being bent causing it to flow warm air into the ice bin and freezing up. Ice chute kit and pin were replaced. Ordering ice pin because of being cracked and customer will install bin.; ordrng 1 WPW10312300 (Ice container), used 1 W10161850 (Pack- sub), and 1 W10823377 (Ice door kit) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Mentor, OH 44060
Joe O
Job Details: 06/02/2021
"Cc: not making iceNo ice in fill tube, fill tube at 66 ohms. Ice box fan functioning, no gap is gaskets. Unit has good water pressure, is dispensing water. Followed steps in trouble shooting guide. All pass. Called whirlpool tech line spoke with Liam. Checked thermistors and door switches. Asked if the ice maker was ever changed. Per notes ice maker has never been changed, stated to replace ice maker; ordrng 1 W11099789 (icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Moreland Hills, OH 44022
Brian M
Job Details: 06/02/2021
Installed valve and line and led OP Test Ok ; used 2 WR02X11330 (5/16 UNION) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS965CIAH00
Near North Ridgeville, OH 44039
David R
Job Details: 06/02/2021
"Cc unit not making ice. Found cut through wiring at bottom of door. Nation wide search, door is discontinued W10472982. Customer paid SVC; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Bedford Heights, OH 44146
Brian M
Job Details: 06/02/2021
Complaint of leak Could not verify leak conditions due to unit in store with no hook ups Inspected seals and pump and drain motor all are seated properly
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS00
Near Highland Heights, OH 44143
Dan H
Job Details: 06/02/2021
"Installed new 2 speed fan kit(control and upper blower), op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 06/02/2021
"Replace harness,opt test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Brecksville, OH 44141
Corina B
Job Details: 06/02/2021
"CC that the middle rail is hot and the temp was getting warm. Started working after flipping the breaker. Checked the condenser fan, running. Ran diag passed. Advised cust the mullion strip is warm to the touch. Working as designed. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Cleveland, OH 44129
Marie V
Job Details: 06/02/2021
"Cc that the oven does not turns on. Confirmed. Replaced control, gasket and igniter . Tested unit op test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS247HS0
Near Beachwood, OH 44122
Brian M
Job Details: 06/02/2021
Installed control OP Test Ok
We serviced a
AMANA DRYER
Model NED5800HW0
Near Westlake, OH 44145
Gabriel P
Job Details: 06/02/2021
"Replace blower,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC2
Near Willoughby, OH 44094
Jeff M
Job Details: 06/02/2021
The unit is leaking from the dispenser and the unit is not detecting a proper balance load needs a new control board and dispenser assembly; ordrng 1 W11439664 (Control) and 1 W11465532 (Dispenser)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QVS02
Near Lakewood, OH 44107
Gabriel P
Job Details: 06/02/2021
"Found inverter making three flashes it means it failed by service pointer also compressor and fans not starting not getting proper voltage need control there is a service pointer but control is discontinued office to do a nation wide search and contact customer if it can be repairable ; ordrng 1 W10629033 (Inverter box) and 1 WPW10219462 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG FREEZER
Model MQF1656TEW01
Near Lorain, OH 44053
Gabriel P
Job Details: 06/02/2021
"Replace fan ,opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Painesville, OH 44077
Joe O
Job Details: 06/02/2021
Cc: humming noise when startingFound magnetron humming while heating. Needs magnetronMagnetron out of stock. Office to reschedule; ordrng 1 W10818686 (magnetron)