We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Rocky River, OH 44116
Angel
Job Details: 02/21/2024
Cc that theres rust coming down from top of basket and towels are getting ripped. Verified and can see rust stains coming down from top side of the basket ordering tub. Couldnt find anything that was sharp that can cause clothes to get ripped but ordering agitator i case its warped. Office to reschedule ; ordrng 1 W11513244 (Basket) and 1 W11550891 (Agitator)
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near North Olmsted, OH 44070
Angel
Job Details: 02/21/2024
Cc that unit will not start washing just gives a F51 fault. Ran diagnostics and found fault. So I looked underneath unit and found screw to the rotor was loose so I added loctite and reinstalled it tested unit opt test good.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Westlake, OH 44145
Angel
Job Details: 02/21/2024
Replaced heating element tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
KITCHENAID COOKTOP GAS
Model KCGS556ESS05
Near Columbia Station, OH 44028
David R
Job Details: 02/21/2024
Replaced cooktop. Good. Op Test Ok.
We serviced a
GE RANGE
Model JB850SF1SS
Near Madison, OH 44057
Dan H
Job Details: 02/20/2024
"Customer complaint that hot cooktop light stays on and left front element is not working, confirmed, Found element open, element is receiving 240vac, unit needs new element, customer does not want repair; ordrng 1 WB30T10133 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9750WW01
Near Highland Heights, OH 44143
Joe O
Job Details: 02/20/2024
"Cc: unit finishes cycle then re fills with water, and unit leakingFound water remaining in unit. Ran drain and spin. Found slow drain. Found error code f01(EEPROM error). Ran quick cycle. Found slow drip coming from dispenser. Found water valve leaking. Found water at bottom of bellow inside unit, near counter weight. Needs control, dispenser, water valve, bellow. Dispenser discontinued; ordrng 1 WPW10326459 (cntrl-elec) and 1 W10157759 (dispenser(discontinued)) and 1 WPW10005300 (hose) and 1 WP8181747 (seal) and 1 WPW10247306 (valve) and 1 WP8182119 (bellow)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Oberlin, OH 44074
David R
Job Details: 02/20/2024
"Cc unit just humming. Unit in a drain lock out mode. Let customer know to hold cancel button 5-10 seconds if if it does that. To cancel out and reset. Ran diagnostics, no error codes. Ran a test mode. Good. All components working. Ran regular wash. Cycling and advancing. Heard a squeak. Replaced belt and pulley from t/s. Tested. Good. Op Test Ok. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Painesville, OH 44077
Jason N
Job Details: 02/20/2024
Cc cooktop squeaks when putting pressure on it Confirmed squeak. Lifted cooktop to check for anything loose or making unwanted contact. Ensured front burners are snapped into place. Remounted cooktop. No abnormal noise heard.
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Willoughby, OH 44094
Jason N
Job Details: 02/20/2024
Installed heater assembly. Ran dryer test. Good tumble and heat. Op test good. ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44128
Corina B
Job Details: 02/20/2024
"Replaced the Gearcase, cam and belt. Ran a calibration. Started a rinse and spin. Opt test ok."
We serviced a
MAYTAG DRYER
Model MGD6230HC3
Near Seven Hills, OH 44131
Manny
Job Details: 02/20/2024
Cc That unit gets frozen and they have to unplug to reset found F1e1 and F6e1 both for control and hmi issues ordering control and console ; ordrng 1 W11413566 (Console) and 1 W11525994 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS3
Near Independence, OH 44131
Manny
Job Details: 02/20/2024
"Cc that unit works but is getting loud, verified and motor making a humming sound when switching spray arms, and drain pump has bad bearings making a loud noise when draining, unit needs drain pump and pump motor, customer will think about it.; ordrng 1 W10902372 (pump&motor) and 1 WPW10531320 (drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Cleveland, OH 44128
Corina B
Job Details: 02/20/2024
Replaced the tub ring. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Independence, OH 44131
Manny
Job Details: 02/20/2024
"Cc unit not running, verified and blown fuse at fuse box, unit needs 30 amp fuse, customer asked if theres is any way to eliminate the fuse box since he already has a 30 breaker installed at the sub panel, yes that the fuse box can be eliminated or bypass since theres is already a 30 amp breaker on the circuit and the dryer is the only thing on the breaker, customer asked me to wait 10 so he can bypass the box, customer bypassed box test and opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Cleveland, OH 44105
Manny
Job Details: 02/20/2024
"Replace suspension, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 02/20/2024
"Installed cold side inlet valve. Turns water on, no leaks. Ran test cycle. All functions passed, no leaks from valve. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma, OH 44134
Manny
Job Details: 02/20/2024
"Replace control,ran test cycle, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Lorain, OH 44052
Angel
Job Details: 02/20/2024
"Cc that unit was making a loud grinding noise when filling. Tested unit and no noise. But customer stated it would do it sometimes and it was really loud. So I looked underneath and removed pulley and noticed a piece missing from teeth. So I replaced cam and actuator ran a test cycle option test good.; used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Amherst, OH 44001
Angel
Job Details: 02/20/2024
Cc that right hand side leveling feet stripped. Replaced roller assembly opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ1
Near North Royalton, OH 44133
David R
Job Details: 02/20/2024
"Replaced bottom door seal and gasket. Ran unit, no excess suds. No leaks. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB850YW1
Near Amherst, OH 44001
Angel
Job Details: 02/20/2024
"Replaced outer tub with bearings, rotor and stator tested unit by running g a auto test and passed opt test good."
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Cleveland, OH 44129
David R
Job Details: 02/20/2024
"Replaced gearcase, slider, washplate, spanner nut. Ran unit in diagnostics. Good. No noise Ran a Rinse and Spin with a load of towels in."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near South Euclid, OH 44121
Joe O
Job Details: 02/20/2024
"Cc: not washing, burning rubber odorFound unit not shifting to agitate. Found gear case leaking oil, belt worn. Agitator will not come off. Needs gear case, belt, actuator and agitatorCustomer does not want to repair at this time; ordrng 1 W11454734 (Gear case) and 1 WPW10006384 (drive belt) and 1 W10913953 (actuator) and 1 W11550891 (Agitator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Cleveland, OH 44105
Joe O
Job Details: 02/20/2024
"Cc: not making ice, water filter cover fallingFound water filter plate broken. Needs ice maker and water filter plate; ordrng 1 W11556926 (Ice maker) and 1 WP67001668 (plate- fil)"
We serviced a
JENN-AIR RANGE
Model JGRP548WP00
Near Moreland Hills, OH 44022
Joe O
Job Details: 02/20/2024
Installed hinges and gasket. Tested. Advised customer to monitor. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Streetsboro, OH 44241
Corina B
Job Details: 02/20/2024
CC that the lid does not shut. Confirmed. The lid is broken on the left side. Will need a new lid. ; ordrng 1 W11256781 (Lid)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Kent, OH 44240
Corina B
Job Details: 02/20/2024
"CC that the unit does not finish a cycle, leaks and makes a loud noise. Ran diag F8e1 long fill. Found the cold valve not opening, has power. The bellow is ripped. Will need a new bellow, hoses and valves; ordrng 1 W11688994 (Valve) and 1 W11688995 (Valve) and 1 W11316257 (Hose) and 2 W11316599 (Hose)s and 1 W11314648 (Bellow)"
We serviced a
AMANA KITCHEN
Model ADB1400AMW1
Near Rootstown, OH 44272
Corina B
Job Details: 02/20/2024
"Replaced the control, pump and motor. Ran a calibration. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Rootstown, OH 44272
Corina B
Job Details: 02/20/2024
Fz 20 ff 42 partial frost pattern on the evaporator. 0 psi 55 high side. Equalized at pressurized nitrogen 140 psi. No leaks. Called t/l rich file, whirlpool will be reaching out to customer for the next step.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV3
Near Solon, OH 44139
Joe O
Job Details: 02/20/2024
"Cc: not advancing through sensor cyclesRan test heat. Unit displaying error f4e4(humidity sensor). Ohmed out humidity sensor. Found humidity sensor open. Needs humidity sensorCustomer does not want to repair at this time ; ordrng 1 W11590866 (Humidity sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LVAXWQ0
Near Hiram, OH 44234
Joe O
Job Details: 02/20/2024
"Cc: no iceFound ice maker stuck mid cycle. Needs ice maker; ordrng 1 2198597 (icemaker assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Garrettsville, OH 44231
Joe O
Job Details: 02/20/2024
"Installed control, harness, and drain pump. Ran auto test and calibration. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Hiram, OH 44234
Joe O
Job Details: 02/20/2024
Installed water valve. Ran auto test. Op test ok
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW53UC6LS0
Near Aurora, OH 44202
Corina B
Job Details: 02/20/2024
Breaker box was not labeled correctly. One tech checked power as other flipped the breakers. Found the wire to the junction box backed out. Reinstalled wire. Tested opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near Parma Heights, OH 44130
Manny
Job Details: 02/20/2024
"Cc unit not, replaced flame sensor, cut off, and coils opt test ok; used 1 W11050897 (Cut off), 1 Wp338906, and 1 W10328463 (Coils) from stock"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Westlake, OH 44145
Angel
Job Details: 02/20/2024
Diagnosed unit will need heating element replaced.; ordrng 1 WP3387747 (Heating element) and 1 280148 (Thermostat kit)
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near North Royalton, OH 44133
David R
Job Details: 02/20/2024
"Cc needs instruct. Customer believes she just isnt use to how washer works or might be hitting wrong cycles and options for it. Ran diagnostics, no error codes. All components working. Ran a Rinse and Spin. All components working. Good. Went over options with customer. The unit itself is good and working as designed. Put load of towels and clothes in. All components working. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Strongsville, OH 44149
David R
Job Details: 02/20/2024
"Replaced evap fan, heater and thermistor. Reset temps. Tested components, good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Madison, OH 44057
Dan H
Job Details: 02/20/2024
"Customer complaint that unit is going straight to done, confirmed, found shifter not working, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8740DW0
Near Pepper Pike, OH 44124
Dan H
Job Details: 02/20/2024
"Customer complaint that unit is not heating, confirmed, found thermal fuse open, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Beachwood, OH 44122
Dan H
Job Details: 02/20/2024
"Customer complaint that left door is lower than right door, leveled doors"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Beachwood, OH 44122
Dan H
Job Details: 02/20/2024
"Installed new hinges, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Aurora, OH 44202
Joe O
Job Details: 02/20/2024
Installed dsi board. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Cleveland, OH 44106
Jason N
Job Details: 02/20/2024
"Cc unit making noise during cycleRan dryer op test, confirmed noise. Pulled front panel. Found right side of drum contacting right side panel. Manipulated panel back into shape. Reinstalled drum and front panel. Reran test cycle. No abnormal noise heard, op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Dan H
Job Details: 02/20/2024
"Installed new drawer and shelf, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near Willowick, OH 44095
Jason N
Job Details: 02/20/2024
"Installed Ui console. Ran dryer op test. Good heat, tumble, all functions passed. Op test good. ; saved tckt"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Westlake, OH 44145
Marie V
Job Details: 02/20/2024
"Cc that panel had a dent on it. Confirmed, took pics, ordering panel; ordrng 1 W11531750 (Panel)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26BRDSB5
Near Westlake, OH 44145
Marie V
Job Details: 02/20/2024
"Cc that unit is lekaing from freezer. Confirmed, found evapotor drain tube clogged. Cleared all out. Tested drain, is clear.op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Westlake, OH 44145
Marie V
Job Details: 02/20/2024
"Cc that unit is not agitating. Ran diag, no error codes. Tested unit. And stared a cycle. Unit working properly. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Cleveland, OH 44111
Marie V
Job Details: 02/20/2024
Replace both lights and condenser fan. Op test ok
We serviced a
GE DRYER
Model GTDP220GF5WW
Near Brook Park, OH 44142
Marie V
Job Details: 02/20/2024
"Cc of unit not staring. Confirmed, found belt broken. Replaced from surplus. Tested unit. Op .test ok; used 1 341241 (Belt) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Parma, OH 44129
Marie V
Job Details: 02/20/2024
"Cc that unit was shaking a lot at the end of the cycle. Ran diag, found error code f0e5 off balance load. Tested unit empty. Pass, used comforter and tested unit, all working great. Explain cust about off balance load and not running unit low on clothes, needs enough to cover the drum when is spinning. Op test ok"
We serviced a
MAYTAG DRYER
Model MED5100DW0
Near Middleburg Heights, OH 44130
Marie V
Job Details: 02/20/2024
"Cc of a noise. Confirmed , unit is squeaking. Took apart, found pulley and roller broken. replaced from T/S. Cleaned lint, tested unit, no noises. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Berea, OH 44017
Marie V
Job Details: 02/20/2024
"Replaced gearcase, belt, cam agitator, shifter and damper. Also leveled unit and got it away from floor. Ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Avon Lake, OH 44012
Angel
Job Details: 02/20/2024
"Cc that unit is squealing when in use. Confirmed noise, will need idler pulley replaced. Gave customer estimate for the repair kit decided to proceed with repair. Installed new rollers, belt and idler pulley tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL RANGE
Model WOES3030LS01
Near Avon Lake, OH 44012
Angel
Job Details: 02/20/2024
Cc that broil was not working. Verified and broil is working. Found that they were trying to broil with the door open but unit will not stay on if switch is not engaged. Explained to customer issue unit working as designed.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS2
Near Willoughby Hills, OH 44094
Joe O
Job Details: 02/19/2024
Cc: fan not workingFound fan not functioning. Found drawer safety switch fluctuating when should be open. Needs fan and drawer safety switchFan out of stock. Office to reschedule; ordrng 1 9871893 (fan-filter) and 1 W11243179 (switch-saf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Gates Mills, OH 44040
Joe O
Job Details: 02/19/2024
Installed cover. Op test ok
We serviced a
GE STACK W/D
Model GUD27ESPM1DG
Near South Euclid, OH 44121
Joe O
Job Details: 02/19/2024
"Cc: not completing cycleFound error codes 28(feedback invalid) 3(locked rotor) 27(water accessibility) 19(ui state time out) 26(out of balance) 23(critical lid lock failure). Manually tested all components. Unit filling washing draining and spinning. Unit well balanced in high speed spin. Lid is locking, and sensing when open, or closed. ; ordrng 1 WH16X27251 (board & support asse), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/19/2024
Installed element and harness. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrs325sdhw08
Near Cleveland, OH 44119
Joe O
Job Details: 02/19/2024
"Cc: grinding noiseTested all the fans, compressor, and ice maker. No abnormal noises. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Euclid, OH 44119
Joe O
Job Details: 02/19/2024
Installed doors. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ09
Near Euclid, OH 44123
Joe O
Job Details: 02/19/2024
"Cc: not making ice, freezer light not working, shelf fellFound shelf not seated, re seated. Found ice in bail arm. Removed. Ice maker cycled. Found ice stuck in light switch. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Willoughby, OH 44094
Joe O
Job Details: 02/19/2024
Installed led kit. 1 original led foamed in. Cannot remove. Led is functioning did not replace. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ09
Near Willoughby, OH 44094
Joe O
Job Details: 02/19/2024
"Found unit receiving proper power, will not turn on. Needs control and ui; ordrng 1 W11552018 (Control) and 1 W11175577 (panl-cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED75HESW0
Near Sheffield Lake, OH 44054
Marie V
Job Details: 02/19/2024
"Cc of unit not heating. Confirmed, found cut off open; ordrng 1 280148 (Cutoff), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER GAS
Model WGD5100VQ1
Near Lakewood, OH 44107
Marie V
Job Details: 02/19/2024
"Cc that unit comes on and works but no heat. Confirmed, found thermal fuse open. Tested unit. Cycling 163* on high heat. Replace thermal fuse from T/s. Tested unit. Vent is clean. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 02/19/2024
Cc that they have a dent on the front of the washer and they never noticed it dont know how it happened. Explained to customer they only have 30days for cosmetic issues and it looks like either when it got delivered or when she tries to get the clothes since its deep inside the basket it got pushed with the body weight. Explained to customer washer is working as designed and will not have any issues opt test good.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/19/2024
"Cc: not washingFound initial start up pump running. Paused and restarted unit. Pump will not restart. Needs pump. Customer does not want to repair at this time ; ordrng 1 5304519906 (Pump motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Westlake, OH 44145
Angel
Job Details: 02/19/2024
"Cc that dryer did same issue again from first time. Verified and found thermal fuse open again and heating element open as well this time. Asked customer if she got the vent cleaned like I recommended her and stated she cleaned the outside vent. Looked outside and it was completely clogged. Showed customer and she wasnt sure why it was like that. Explained to her again she has to clean vent out and she had the number to Dryer vent Wizard from the first time I came out and she stated she will call him today. Ordering heating element.; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Painesville, OH 44077
Dan H
Job Details: 02/19/2024
"Customer complaint of noise and not spinning well, ran test cycle, all components working, drain pump is draining slowly, filter basket is clogged, customer will clean ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KERS202BSS0
Near Newbury Township, OH 44065
Corina B
Job Details: 02/19/2024
"CC that the broil stays on. Confirmed. Heated oven to 359* the broil does not turn off when done preheating. Will need a new control. Customer does not want to repair ; ordrng 1 WPW10340694 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Dan H
Job Details: 02/19/2024
"Freezer section led light was not connected and wire harness is too deep inside cabinet to access, unit cannot be repaired, customer stated light had been ripped out by food in the drawer"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Columbia Station, OH 44028
Marie V
Job Details: 02/19/2024
"Cc that door is dropping will not stay on. Confirmed, found hinge broken. Replace both hinges. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mentor, OH 44060
Dan H
Job Details: 02/19/2024
"Customer complaint that drum is not turning, confirmed, found when start button is pressed l1 drops to 57vac and l2 jumps to 190vac, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB05
Near Mentor, OH 44060
Dan H
Job Details: 02/19/2024
"Customer complaint that unit is leaking, found supply line has a pin hole, advised customer that they need a plumber to replace supply line, unit is operating as designed , customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Ravenna, OH 44266
Corina B
Job Details: 02/19/2024
"CC that the u it would not start and there was a burning smell. Found the basket not agitating. The shifter arm is broken, replaced the shifter from t/s. Ran a calibration. Started a rinse and spin. Opt test ok, ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Olmsted, OH 44070
Angel
Job Details: 02/19/2024
Installed new door and ui opt test good.
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW6157PW0
Near North Olmsted, OH 44070
Angel
Job Details: 02/19/2024
Cc that strike broke. Replaced strike tested unit opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW0
Near North Olmsted, OH 44070
Angel
Job Details: 02/19/2024
"Cc that unit was squealing. Turned on unit and confirmed noise. Took apart unit and found idler pulley damaged. Gave customer estimate for repair kit proceeded with repair. Replaced rollers, belt and idler pulley. Tested unit opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Angel
Job Details: 02/19/2024
"Cc that unit was leaking and no ice. Verified and noticed that freezer evaporator was freezing over causing low temps and not making ice. Ordering evap harness, control board and ui.; ordrng 1 W11249952 (Fan) and 1 WPW10675033 (Control board) and 1 W11330971 (Ui)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lakewood, OH 44107
Angel
Job Details: 02/19/2024
Cc that unit takes long time to dry. Verified and found outside vent completely clogged with lint. Cleared vent and recommended customer to every now and than to make sure its clear to avoid issue from happening again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Rocky River, OH 44116
Angel
Job Details: 02/19/2024
Replaced valve tested unit opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Avon Lake, OH 44012
Angel
Job Details: 02/19/2024
"Cc that unit is giving an F2E2 error code. Confirmed, ran diagnostics and found fault. So I removed ui and verified connections and found one of the ribbon connections loose reseated correctly tested unit and no fault. Explained to customer that if issue happens again they will need ui replaced.; ordrng 1 W11478526 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRB01
Near Eastlake, OH 44095
Dan H
Job Details: 02/19/2024
"Customer complaint that screw hole covers are damaged and door is damaged, confirmed, unit needs new fresh food section door and screw hole caps, caps are not listed as replaceable part; ordrng 1 13109402BQ (Door blk)"
We serviced a
GE WASHER
Model GUD27ESSM1WW
Near Rock Creek, OH 44084
Dan H
Job Details: 02/19/2024
"Customer complaint that unit is not spinning clothes out, confirmed, found a sock had popped belt off, reinstalled, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS04
Near Jefferson, OH 44047
Dan H
Job Details: 02/19/2024
"Installed new ice maker, op test good"
We serviced a
MAYTAG DRYER
Model MED7230HC3
Near Oberlin, OH 44074
David R
Job Details: 02/19/2024
"Replaced the main control, motor, harness. Unit will still click when pressing the start button but not start up. Ground wire is live from house, no neutral, not getting enough voltage to start motor. Dryer is good. House power is not correct. Op Test Ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Parma, OH 44129
Marie V
Job Details: 02/19/2024
"Cc that unit is not turning off. Confirmed, found timer motor not moving, is getting 120V. Will need new timer. Cust will call back if wants us to repair ; ordrng 1 WPW10185992 (Timer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KSDB900ESS8
Near Cleveland, OH 44102
Marie V
Job Details: 02/19/2024
Cc that when using oven gets a error code. Ran diag found f8e0 low fan speed. Replace fan and preheat unit to 350*. No error . Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC3
Near Amherst, OH 44001
David R
Job Details: 02/19/2024
"Cc unit display will not turn on but drum light still comes on when opening the door. Unplugged unit for 2 mins. Plugged back in, unit UI powered back on. Turned the unit off, went into diagnostics mode. F2E1 stuck key error code. Ran a test cycle, good. Did a Factory Reset. Good. Ran a Regular Cycle on Timed Dry. Cycle ended and end cycle signal went off. Good. All operations checking good. Customer to keep and eye and monitor. As for today. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Olmsted Township, OH 44138
David R
Job Details: 02/19/2024
"Replaced main control, heater, thermistor. Zip tied thermistor. Reset temps. Good, Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Olmsted Township, OH 44138
David R
Job Details: 02/19/2024
Cc unit drum not turning but can hear the motor and when you spin the drum it will start up motor. Seems like the motor is stalling up. Found motor on surplus. Replaced. Tested. Good. Working properly. Op Test Ok. ; used 1 279827 ( Motor) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Seven Hills, OH 44131
David R
Job Details: 02/19/2024
Replaced diffuser. Advised customer of airflow for FF section. Reset temps to 4 bars FZ and 3 bars FF. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Parma, OH 44134
David R
Job Details: 02/19/2024
"Cc unit not washing, water going into unit but not doing anything. Ran unit on a normal cycle, water went in and spray arms started working and rotating. Doesnt seem to be a problem. No error codes in diagnostics. Put cups in each section to make sure water is hitting and getting to where it should, good. Let diagnostics run all the way through, cups are filled and unit seems to be working normally. Ran another Heavy Cycle, unit is working and advancing, good. Cleared the filter out and showed customer how to do it. Unit is working as designed. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Brook Park, OH 44142
David R
Job Details: 02/19/2024
"Replaced main control, thermal fuse and blower wheel thermistor, motor good. Ran unit again for 20 mins. Had vent unplugged to make sure heat cycling on and off. Went all the way through without stopping and completed the cycle. Good. Op Test Ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ4
Near Streetsboro, OH 44241
Corina B
Job Details: 02/19/2024
Replaced the light. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Aurora, OH 44202
Corina B
Job Details: 02/19/2024
"CC that the unit is not starting. Confirmed. Checked the power at the terminal block, good. Cleaned the ui with alcohol, ui started working. Advised Cust if this happened again will need an ui. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Aurora, OH 44202
Corina B
Job Details: 02/19/2024
"CC that there is a fault f8e4 and does not run. Confirmed. No water in the drain pan. Pump and motor not running. Ohmed out the pump and motor 7 ohms. Will need a new pump and motor. Cust does not want to repair ; ordrng 1 W11416362 (Motor and pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Aurora, OH 44202
Corina B
Job Details: 02/19/2024
Replaced the pump and motor. Ran a calibration. Opt test ok.