We serviced a
MAYTAG RANGE
Model MGS5770ADB
Near Shaker Heights, OH 44120
David R
Job Details: 05/25/2022
"Replaced part. Front right burner still having trouble igniting all the time. Tried clean office but seems seized up and valve not turning correctly. NLA office pan assembly, 74004304, NLA valves, 74009530 74009535, 74004409, 74004303, 74004302; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Rocky River, OH 44116
Angel
Job Details: 05/25/2022
"Cc that unit was leaking underneath freezer door and seal came off. Verified and confirmed seal came off on bottom of freezer door causing warm air and the frost will melt and leak on floor pressed in seal again but let customer know that if it comes off again he will need freezer door replaced because the edge that holds the seal is a little stretched. Opt test ; ordrng 1 LW10547320 (Freezer door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Rocky River, OH 44116
Angel
Job Details: 05/25/2022
Cc that unit keeps loosing temperature. Took temperature and found that the temperature was at 48* took off evaporator cover and unit has a ball of ice on corner where the capillary line is at made sure fan was working. Unit will still hold a little bit the temps will be ordering compressor uv drier and evaporator Ive seen where these evaporators get pin hole and leak out the refrigerant. Ordering parts. Office to reschedule ; ordrng 1 W10858281 (Evaporator) and 1 W11125124 (Compressor) and 1 WPW10143759 (Uv drier)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0EH0
Near Avon, OH 44011
Gabriel P
Job Details: 05/25/2022
"Replace control,opt test ok"
We serviced a
GE DRYER ELE
Model GTD65EBSJ3WS
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2022
"Cc: loud, smelling smokeRan test cycle. Ran test cycle with clothing. No abnormal noises. No abnormal smells coming from unit. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near Lakewood, OH 44107
Angel
Job Details: 05/25/2022
Cc that units top oven wont work but bottom one does. Ran a bake and ignitor would not kick on test ignitor and it was open will need ignitor replaced. Replaced ignitor tested unit. Opt test ok.; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADW9
Near Chesterland, OH 44026
Corina B
Job Details: 05/25/2022
CC that the valve hammers when filling. Confirmed. Replaced the valve. Still hammering. Will need a plumber. Opt test ok
We serviced a
GE DISHWASHER
Model GDT605PFM0DS
Near Ashtabula, OH 44004
Dan H
Job Details: 05/25/2022
"Installed new harness, op test good , original user interface was dead, user interface that was first installed is working and was needed, unit needed user interface and harness"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Rome, OH 44085
Dan H
Job Details: 05/25/2022
"Customer complaint that unit is not spinning, ran manual test cycle, unit spins and agitates, ran diagnostics found f8e1(long/no fill) error code, found very low water flow from supply line, advised customer that they need a plumber to correct water flow, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Kent, OH 44240
Brian M
Job Details: 05/25/2022
Installed controls and harness Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Mentor, OH 44060
Joe O
Job Details: 05/25/2022
"Cc: leaking, SqueakingRan quick test cycle. Found unit leaking from dispenser. Ran drain and spin. Could not duplicate squeaking. Needs dispenser assembly; ordrng 1 W11524105 (Dispenser assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2022
"Cc: not filling, not washingFound error codes f7e5(shifter failure). Ran auto test. Found unit attempting to spin. Not fully engaging shifter. Needs clutch and slider. Replaced clutch and slider. Ran auto test and calibration. Op test ok; used 1 W10734521 (SLIDER), and 1 W10754448 (CABRIO CLUTCH) from stock"
We serviced a
GE WASHER
Model GHWN4250D2WW
Near Willoughby, OH 44094
Joe O
Job Details: 05/25/2022
Cc: not filling with hot waterCustomer had notes printed out on load. Notes did not seem like unit had issue. Started normal load(customers settings) found unit filling with hot water. Could not duplicate issue. Op test ok
We serviced a
IKEA MICROWAVE
Model IBMS1455DS00
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2022
"Cc: 30 second button not functioningFound button broke. Needs button; ordrng 1 W11116990 (button), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrf757sdem01
Near Avon Lake, OH 44012
Angel
Job Details: 05/25/2022
Replaced filter head and customer had new filter replaced as well. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Joe O
Job Details: 05/25/2022
Installed thermistor. Advised customer to monitor 48 hrs for adjustment to temps. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Westlake, OH 44145
Gabriel P
Job Details: 05/25/2022
"When arrive customer said that wants is preheat to 350 it drops down slowly and it show it on panel preheat unit to 350 it took 9 minutes to preheat and its been 5 minutes and still have not drop temperature waiting few more minutes for customer requests and is not dropping after 10 minutes wait as right now unit working as design cannot duplicate,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Bay Village, OH 44140
Gabriel P
Job Details: 05/25/2022
Check fittings and water line but did not found any cracks ordering housing and valve cause it may be letting water out when is not supposed to ; ordrng 1 WPW10179146 (Valve) and 1 W11162042 (Housing)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lakewood, OH 44107
Gabriel P
Job Details: 05/25/2022
"When arrive turn unit on and it came on ran diagnostic found error code f0e5 off balance load clear error ran few other test pass cannot duplicate issue unit working as design as right now show customer also ,opt test ok"
We serviced a
MAYTAG RANGE
Model MER6772BAC
Near Cleveland Heights, OH 44118
Gabriel P
Job Details: 05/25/2022
"Found lower bake element shorted gave estimate customer paid in full.; ordrng 1 WP7406P428 (Lower bake), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG DRYER
Model MGD5630HC1
Near Moreland Hills, OH 44022
Corina B
Job Details: 05/25/2022
"CC that the unit is not drying. Confirmed. Found a lot of moisture inside the dryer. Found the outside vent with a cover. Removed the over, good airflow. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS2
Near Chagrin Falls, OH 44022
Gabriel P
Job Details: 05/25/2022
Found drain hose clear and pump customer said after they replace garbage disposal it stop draining explain then why and they prefer to have the plumber tap the wall on disposal charge service charge
We serviced a
JENN-AIR COOKTOP ELE
Model JGC1430ADS14
Near Beachwood, OH 44122
Corina B
Job Details: 05/25/2022
CC that unit is clicking. Unit was unplugged when arriving. Plugged unit in not clicking. Tried each burner stops sparking when adjusting the flame or in the off position. Working as designed. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM
Near Parma, OH 44129
Gabriel P
Job Details: 05/25/2022
"Unit cooling as design again but cause its intermittent ordering control and harness control,ordering ; ordrng 1 W11524469 (Control) and 1 WPW10422363 (Harness)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brook Park, OH 44142
Gabriel P
Job Details: 05/25/2022
"Found pulley and belt squeaking replace from t/s ,opt test ok; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Beachwood, OH 44122
Corina B
Job Details: 05/25/2022
Replaced the filter head. Brought the cap back for return. Tested. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Willoughby, OH 44094
Corina B
Job Details: 05/25/2022
"Cust showed pop, sent pic. CC that the unit is leaking at a waterline. Confirmed. Found the waterline is cut. Will need a new line. ; ordrng 1 W11482381 (Waterline)"
We serviced a
MAYTAG REFRIGERATOR
Model ASD2622HRW
Near Conneaut, OH 44030
Dan H
Job Details: 05/25/2022
"Installed new ice maker , ice maker cycled but did not fill, valve is receiving 120vac , unit needs new valve, customer does not wan repair at this time; ordrng 1 WP67005154 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS10
Near Burton, OH 44021
Jason N
Job Details: 05/25/2022
"Cc unit leaking water underneath when dispensing waterRan dispense test, found water spraying from water line inside door harness. Peeled harness back, found water line completely split. Cut back lines about an inch. Used compression union to reconnect water line ends. Retested dispense, no leaks, good water dispense. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Cleveland Heights, OH 44118
Manny
Job Details: 05/25/2022
"Cc that the bellow spring came off on its own, bellow was still installed properly and spring was off, customer stated maybe got snagged on clothes and pull out, reinstalled spring and pulled on bellow spring is secured, too pic of bellow with spring. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Ashtabula, OH 44004
Dan H
Job Details: 05/25/2022
"Customer complaint that unit is not dispensing ice, confirmed, found yoke on auger motor stripped, unable to remove, unit needs new auger motor, yoke, and divider ; ordrng 1 WPW10309864 (Divider) and 1 W11310391 (Motor) and 1 WP63052-2 (Yoke)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Ashtabula, OH 44004
Dan H
Job Details: 05/25/2022
"Good frost pattern on evaporator today, fresh food section temperature at 38 degrees, freezer section temperature at 1 degrees, customer stated that unit has not frozen food since they made the initial call, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5PVFXWS10
Near Ravenna, OH 44266
Brian M
Job Details: 05/25/2022
Installed filter head OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Deerfield, OH 44411
Brian M
Job Details: 05/25/2022
Cc no ice Found fill tube frozen Cleared and ran test cycle OP Test Ok Advised to watch If issue returns please order 8201815 check valve Issue may be caused by filter system in the home.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Diamond, OH 44412
Brian M
Job Details: 05/25/2022
Customer showed pop took pic Cc hinge broken Needs door ; ordrng 1 LW11258450 (dor-fip)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFC
Near Ashtabula, OH 44004
Dan H
Job Details: 05/25/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891058 (Lokring), and 1 W10890128 (Lokring) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Ashtabula, OH 44004
Joe O
Job Details: 05/25/2022
Cc: leaking from dispenserCustomer stated unit continuously drips from dispenser after cycle completion. Ran auto test. Unit did not continue to drip. Could not duplicate issue. Op test okBuilt estimate for water valve; ordrng 1 W11210459 (valve)
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEB01
Near Garrettsville, OH 44231
Brian M
Job Details: 05/25/2022
Installed damper ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, OH 44080
Brian M
Job Details: 05/25/2022
"No error codeSCalled whirlpool ran through service sheet could not come up with a conclusion but he recommended to replace ui; ordrng 1 W11330971 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brecksville, OH 44141
Marie V
Job Details: 05/25/2022
"Replaced dampers also. Belt never came, use belt from T/S. Ran auto test and calibration. Op test ok; used 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Broadview Heights, OH 44147
Marie V
Job Details: 05/25/2022
Defrosted all evaporator and replaced thermistor on evaporator and added zip tie. Op test ok
We serviced a
IKEA DISHWASHER
Model IUD8555DX3
Near Cleveland Heights, OH 44118
Marie V
Job Details: 05/25/2022
"Replaced hose. Tested unit, no leaks. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW1
Near Maple Heights, OH 44137
David R
Job Details: 05/25/2022
"Cc unit went off balance, only had a large robe on. F3E2, F0E5 error codes, cleared. Let customer know to wash with more then one article of clothing for unit to be balanced. Ran diagnostics cycle, good, all components working. Ran test 52. Put load in ran on drain and spin. Good, unit is working correctly. Op Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MFW9700SQ1
Near Cleveland, OH 44113
Marie V
Job Details: 05/25/2022
"Cc that after starting a cycle unit shows an error of FH. Confirmed. Ran diag, got same error code. Called Bj help me diagnose. Water valve is working properly, same with drain pump , and no siphoning of the water. Unit will need control and pressure switch. Cust will call back if they want to continue ; ordrng 1 WPW10137702 (Control) and 1 WPW10514214 (Pressure switch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS03
Near Independence, OH 44131
David R
Job Details: 05/25/2022
Replaced cover plates in microwave. Good. Heating. Op Test Ok
We serviced a
N/A N/A
Model WED5500SQ0
Near North Olmsted, OH 44070
Marie V
Job Details: 05/25/2022
Cc that the unit does not works. Confirmed . Verify power. Proper power coming in. Found thermal fuse open. Replaced from T/S. Good air flow coming outside. Left note to replace foil vent for rigid or flexible metal. Op test ok; used 1 3392519 () from stock
We serviced a
KITCHENAID DISHWASHER
Model KUDU03FTPA2
Near Avon Lake, OH 44012
Angel
Job Details: 05/25/2022
Cc that door falls down and wont stay up again. Verified and found that one of the guides broke off the clip that holds it so since they had the guides already i replaced them. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Seven Hills, OH 44131
David R
Job Details: 05/25/2022
"Replaced cooling fan, tested, good. Op Test Ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOC75EC0HS01
Near Independence, OH 44131
David R
Job Details: 05/25/2022
"Cc F1E6 mag error, plate cover had been broken inside microwave for couple of months. Unit microwave not heating, due to plate cover broken, moisture can make its way up to mag and short out. Will need mag and cover, no extended warranty. Ordering mag and cover.; ordrng 1 W11346197 (Mag) and 1 W10915651 (Plate cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Elyria, OH 44035
Marie V
Job Details: 05/25/2022
"Cc that the unit makes a noise when agitating. Ran diag, no error codes. Ran auto test, agitation pass, spin was not working properly, like hub is stripped. Also tilted unit and found lots of oil coming out of gearcase, its on the motor ,belt,cam. Gave estimate, also motor is under 10year extended warranty. Cust will not fix.; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Belt) and 1 W11026785 (Motor) and 1 W11550891 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW0
Near Avon Lake, OH 44012
Angel
Job Details: 05/25/2022
"Cc that unit is making a loud grinding sound. Verified underneath the unit and unit will need cam but noticed gearcase is leaking oil as well unit will need gearcase and belt too. Gave customer estimate and they said they will rather buy a new unit. Charged service call.; ordrng 1 W11132267 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFA25ERBL01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/25/2022
"Cc unit not cooling Found freezer temperatures at 20 degrees, ff section temps at 40. Partial frost pattern on evaporator and ice ball on capillary tube. System had been serviced prior, access valve on compressor and uv dye drier installed. Found refrigerant leak at discharge tube running through drain pan, uv dye present. Recovered refrigerant. Cut out corroded section of tubing and replaced. Charged system with nitrogen to 120 psi, no additional leaks found. Pulled vacuum on system to 29 in/hg. Recharged system with 5.0oz of r134a. Low side pressure stable at 5 psi. Advise customer to allow up to 24 hrs for unit to return to desired temperatures. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/25/2022
Cc unit needs refrigerator door installed due to cosmetic defect.Installed customer supplied refrigerator door. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KFCS22EVMS7
Near Aurora, OH 44202
Jason N
Job Details: 05/25/2022
"Cc unit not making iceRan manual test harvest on ice maker, jumping t to h contacts. Ice maker will not index. Unit needs ice maker. Replaced ice maker module using truck stock part. Ran manual harvest test, ice maker indexed and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
GE DISHWASHER
Model CDT845P4N2W2
Near Beachwood, OH 44122
Jason N
Job Details: 05/25/2022
"Installed correct drain pump. Ran wash test, then cancel/drain. All functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model GU3600XTVY3
Near Richmond Heights, OH 44143
Jason N
Job Details: 05/25/2022
"Cc unit not washing dishes properlyRan wash test, found no water coming into unit. Float was stuck in the upwards position. Pushed float back down into home position. Restarted wash test, unit filled and started washing. Let cycle for several minutes. Pressed cancel/drain. Unit drained properly. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Mentor, OH 44060
Jason N
Job Details: 05/25/2022
"Cc unit has ice build on freezer bottom Customer stated ice had been building up on freezer bottom since unit was installed. Found evaporator tray iced over. Checked drain tube in rear of unit. Found no drain tube installed, drain tube cabinet grommet has been foamed over. Unit will need new grommet fitting and drain tube installed. ; ordrng 1 WP2304888 (Drain tube fitting) and 1 W11512417 (Drain tube)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Mentor, OH 44060
Jason N
Job Details: 05/25/2022
"Cc unit low ice production Cust stated ice maker has only made a few cubes since last service. Confirmed a few cubes in container. Ran manual ice maker harvest test, ice maker indexed and filled with water. Checked all doors switches, all checked good. Reran ice maker harvest, ice maker stopped mid cycle. Checked power to ice maker, 0v. Checked power out from control board, 0v. Unplugged unit for 1 min then plugged back in, ice maker finished harvest cycle. Ordering main control board.; ordrng 1 W11399844 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/25/2022
"Cc that the unit is not drying plastic dishes and the top rack is still wet. Ran diag, no error codes. Waiter for test un unit, pass, took temps. 140*. Started a normal cycle with heat dry , Sami rinse and hi temp wash and waited then took temps during the cycle is 126*. Unit is working as designed at this point. Left a jet dry and detergent for cust to test. She is currently using jet dry. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lorain, OH 44052
Angel
Job Details: 05/25/2022
Cc that unit got to 20* on the freezer once and some of her stuff were loosing frost. Verified temps and freezer was at 6* and ff section was at 43* but it was in defrost mode got the unit to kick on to make sure the fans and compressor sounded good and were functioning and they were. Explained to customer since it just happened once it couldve just been in a defrost mode or control had a glitch asked her to monitor for now but unit as of now is working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Independence, OH 44131
David R
Job Details: 05/25/2022
"Replaced right door and badge. Good, Op Test Ok"
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
David R
Job Details: 05/25/2022
"Cc unit wont advance into spin with him hitting the start button several times to get it going, then unit will not spin. Took off front cover to check components while unit running. Belt is good, not broken. Lid lock is lighting up and checking good. Found speed sensor wires broke. Sending bad signal up to control. Ordering sensor, control underneath 1 year ; ordrng 1 WL49X20360 (Speed sensor) and 1 WH49X25738 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Highland Heights, OH 44143
Manny
Job Details: 05/25/2022
"Cc unit not draining, found basket full of water, drain water with vacuum (27mins draining) for object wedge in impeller of drain pump, replaced drain pump, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ07
Near Cleveland, OH 44124
Manny
Job Details: 05/25/2022
"Cc unit making a vibration noise in the Fz, found evap air grille not clipped properly, removed and reinstalled grille, noise is gone, opt test ok."
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Gates Mills, OH 44040
Manny
Job Details: 05/25/2022
"Cc unit not cooling, unit is a little warm found frost on Ff evap, compressor pulling 0.25 amps and humming, unit will need compressor and Ff evap, customer will not proceed with the repair. ; ordrng 1 WR85X10154 (evap & tube asm ff), used 1 WR87X10199 (compressor kit inver) from stock"
We serviced a
MAYTAG DRYER
Model PYG2000AWW
Near Euclid, OH 44117
Manny
Job Details: 05/25/2022
"Cc unit making noise and getting worse, ran unit and heard a metal on metal noise took unit apart and found rollers wore down and shaft have a groove on it, unit will need roller kit, spoke to AB he did a nationwide search and parts are NLA,, informed customer that the part is discontinued and that her warranty company will contact her and let her know whats next,; ordrng 1 LA-1008 (roller kit rear(discontinued))"
We serviced a
HOTPOINT RANGE
Model RGB535GEV2WH
Near Mayfield Heights, OH 44124
Manny
Job Details: 05/25/2022
"Cc FL burner not lighting, verified and no spark from electrode, unit will need the switch, switch is showing discontinued on marcone, customer would like us to try finding it and let him know whether we found it or not; rqstng P&A on 1 WB24K14 (switch burner valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chagrin Falls, OH 44023
Manny
Job Details: 05/25/2022
"Cc that unit stop and wont accept any input on the control, try starting a cycle unit wont start, but the LEDs are acting as if the unit was starting but nothing happens, try getting into diagnostics and LEDs just flashes, unplugged unit and plugged back in, LEDs reset and was able to get into diagnostics, found codes F1E1 for ACU fault and f2E2 for UI disconnected, verified that all connections are properly connected, everything seems to be good, unit will need Control and Console.; ordrng 1 W11481108 (Control) and 1 W11561182 (Control panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Garrettsville, OH 44231
Brian M
Job Details: 05/24/2022
Cc unit squeaking Found hub not tight and basket squeaking Tightened hub nut Rad test cycle OP Test Ok
We serviced a
GE REFRIGERATOR
Model PFCS1RKZASS
Near Mentor, OH 44060
Jason N
Job Details: 05/24/2022
Installed evaporator fan motor. Good airflow to both ff and freezer sections. Advised customer to allow several hours for unit to return to desired temperatures. Op test good.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Painesville, OH 44077
Jason N
Job Details: 05/24/2022
"Cc unit not heating Plugged in unit, ran op test, unit heated properly. Ran dryer for several minutes, unit cycled heat on and off properly, good airflow at vent. Could not find an issue with unit at this time. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Mentor, OH 44060
Jason N
Job Details: 05/24/2022
"Cc unit making a loud chugging noiseCustomer stated unit will make a loud chugging noise intermittent throughout the day. Ran diagnostics functions tests, found noise in question to be the damper control. Advised customer we can try to replace damper control for excessive noise, may or may not remedy the noise in full. ; ordrng 1 WPW10479155 (Damper control)"
We serviced a
KENMORE REFRIGERATOR
Model 106.57262792
Near North Ridgeville, OH 44039
David R
Job Details: 05/24/2022
"Unit over 20 years old. Cc unit not cooling. Found fan in freezer not working. Will only work if spun by hand but fan motor is super loud. Good frost pattern on evap. Ordering fan and blade. ; ordrng 1 4389144 (Evap fan motor) and 1 WP2169142 (Fan blade), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lorain, OH 44055
Angel
Job Details: 05/24/2022
Cc that unit was not making ice but her son looked over it and it started making ice. Verified and bin was full of ice temperatures were good freezer at 5* and ff section at 38* explained to customer that most likely the ice maker was turned of by accident and from her son testing it he turned it on and now its working as should. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KGCU482VSS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 05/24/2022
"Could not smell any gas. Customer stated gas company said leak is very minor. And did not shut her gas off. Customer still wants valve replaced. Went to install valve. Found regulator and gas line have to be detached in order to pull unit out. Do not have pipe dope to do job today."
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Elyria, OH 44035
Gabriel P
Job Details: 05/24/2022
Timer not finished on 45 minutes ordering ; ordrng 1 WPW10521398 (Timer)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Parma, OH 44134
Manny
Job Details: 05/24/2022
"Cc unit not sealing all the way, found gasket falling off, removed gasket and replaced with new one, door liner is warped and wont hold the gasket, unit will need the Fz door replaced, ordering door, fz door is out of stock office to contact customer for next service appointment when parts are available.; ordrng 1 LW10599407 (dor-fip) and 1 W11178521 (nameplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Geneva, OH 44041
Dan H
Job Details: 05/24/2022
"Wrong part recieved, ordering correct part ; ordrng 1 W11569112 (Fabric softener Dispenser)"
We serviced a
MAYTAG WASHER
Model LAT8435AAE
Near Madison, OH 44057
Dan H
Job Details: 05/24/2022
"Installed new lid switch , op test good"
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Elyria, OH 44035
Marie V
Job Details: 05/24/2022
Cc that the unit is not heating. Confirmed. Found ignitor failed. Replaced from T/S. Op test ok.; used 1 279311 (IGNITOR) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/24/2022
"Cc that one of the wheels on the right side comes off and that the top spray arm falls off. Confirmed. Unit will need new adjuster kit, top spray arm and retainer for spray arm. ; ordrng 1 WP3400918 (Ratiner) and 1 WPW10327455 (Spray arm) and 1 W10712395 (Adjuster kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMHA9019HZ03
Near Strongsville, OH 44149
David R
Job Details: 05/24/2022
"Cc same issues with door, sometimes buttons are intermittent. No notes known on unit. Ordering door. ; ordrng 1 W11186019 (Door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willowick, OH 44095
Corina B
Job Details: 05/24/2022
"CC that there was a loud noise and water stays in the tub. Confirmed. Found a plastic tab in the drain pump, removed the tab. Found drain hose on the ground, raised the drain hose above the sink. Called t/l documented the finding. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYW01
Near Parma, OH 44129
Manny
Job Details: 05/24/2022
"Cc that unit control LEDs change on their own and sometimes unit shuts off she stated that she have the unit in max cooling since thats the only setting that was working, checked UI and unit is operational, chances settings multiple times and unit is working properly, customer saw me turn off the unit and asked why I pressed the right button, I told her the right one controls the temperature settings and also turns the cooling on and off, she stated that she was pressing the left one.Customer wants estimate for the control, in case that the unit shuts off again she would like to order it and replaced it, gave customer estimate for the repair, and she will talk to her husband and see if its worth repairing or replacing the unitUnit is working as designed at the moment, can see any issues with the unit. Opt test ok; ordrng 1 WPW10336519 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB9FHDXWS04
Near Amherst, OH 44001
Gabriel P
Job Details: 05/24/2022
"Steam drip pan it was clogged and clean tube it had mineral buildup is all clean and unclog,opt test ok"
We serviced a
GE DRYER
Model n/a
Near Painesville, OH 44077
Dan H
Job Details: 05/24/2022
"Customer complaint that unit is not starting, model and serial tag worn off, found belt snapped, unit needs new belt; ordrng 1 WE12M29 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Perry, OH 44081
Dan H
Job Details: 05/24/2022
"Customer complaint that freezer section is not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 70 degrees , fresh food section thermistor reading 46 degrees , unit needs new fresh food section thermistor ; ordrng 1 5303918775 (Thermistor)"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Painesville, OH 44077
Dan H
Job Details: 05/24/2022
"Customer complaint that right front burner is not lighting, found igniter broken, installed new igniter, op test good"
We serviced a
JENN-AIR RANGE
Model PRG4810NP
Near Solon, OH 44139
Joe O
Job Details: 05/24/2022
"Cc: oven not heating properly bake or broilFound bake igniter pulling intermittent amp draw. Found unit will light gas fluttering. Found broil igniter only pulling 1.0 amps. Needs bake igniter and broil igniter(discontinued).Advised customer broil igniter discontinued and u it may need gas valve if igniter does not fix flutter which is also discontinuedCustomer does not want to repair at this time ; ordrng 1 WP73001165 (igniter- 1), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1750FP0
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/24/2022
Installed element. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Highland Heights, OH 44143
Joe O
Job Details: 05/24/2022
Installed fill tube heater and water valve. Ran ice maker harvest and fill. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Euclid, OH 44132
Corina B
Job Details: 05/24/2022
CC that the CO alarm went off. The CO is about 10 feet away from the oven. Advised cust any open flame puts CO off. Opt test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willoughby, OH 44094
Jason N
Job Details: 05/24/2022
"Installed new blower wheel, wheel was damaged again. Found motor mount loose causing motor to bounce and allow blower wheel to contact housing. Tightened motor mount. Ran dryer test cycle for 10 minutes, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Lorain, OH 44055
Angel
Job Details: 05/24/2022
Cc that when they they try to turn on a burner the oven light tends to light up and shut off. Verified and saw it happened tested the outlet and it has a open ground called BJ to explain issue and we tested unit in another outlet and it worked fine explained to customer they will need to check the outlet to make sure its hooked up to a ground or if not the outlet is bad will need and electrician. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Shaker Heights, OH 44120
Corina B
Job Details: 05/24/2022
"CC that there is no ice and there is water leaking. Confirmed. Found the drain hole blocked with ice, steamed out the drain hole. Cycled the ice maker valve humming. Removed the water line and cycle, water coming out, steamed the water line to the ice maker. Ice maker filled. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma, OH 44130
David R
Job Details: 05/24/2022
"Replaced wash motor, ran diagnostics, good. Filled up rinse aid and used finish detergent. Running unit on normal with high temp and heated dry on. Advised of placement of dishes for optimal rinse. Owners manual if needed. Unit is good. Customer to monitor. Op Test Ok"
We serviced a
WHIRLPOOL COOK TOP
Model W5CG3024XB01
Near Oberlin, OH 44074
Gabriel P
Job Details: 05/24/2022
"Replace parts,opt test ok"
We serviced a
KENMORE WASHER
Model 11030723171
Near Kent, OH 44240
Brian M
Job Details: 05/24/2022
"Cc off balance Found suspension to have been weak Ran auto test and found that shifter is broken as well Needs suspension rods and shifter ; ordrng 1 W10780048 (suspension) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2635TF8
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/24/2022
"Cc that the unit is making a loud noise , confirmed, noise came from compressor, verify found compressor box raddleds. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Cleveland, OH 44128
Marie V
Job Details: 05/24/2022
"Removing evaporator found that the back wall is burned, its showing wires. Called tech line spoke with Scott file number Non repairable. Cust needs to call extended warranty and provide file number and tell them unit is not repairable."