We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/19/2023
Replaced the freezer led light. Opt test ok.
We serviced a
JENN-AIR RANGE GAS
Model JGS9900BDS
Near Shaker Heights, OH 44120
Joe O
Job Details: 09/19/2023
"Cc: cooktop continues to igniteCustomer had power shut off to unit upon arrival. Turned power on. Unit not continuously igniting. Found moisture switch harness. Built estimate for spark harness, and spark moduleCustomer does not want to repair at this time ; ordrng 1 WP74011647 (switch har) and 1 WP74011648 (switch har) and 1 WPW10475147 (module-spk), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36FJS00
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/19/2023
"Cc: not workingCustomer stated unit tripping gfci circuits and breakers after power outage. Disconnected everything from unit(fans, ice maker, compressor, all accessible components). Unit still tripping. Spoke with bj. Tested. We agreed unit has an internal wiring short. Cannot repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland Heights, OH 44121
Joe O
Job Details: 09/19/2023
"Cc: vibration noiseFound no vibration at this time. Advised customer on leveling, and how being un level can cause a vibration. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Broadview Heights, OH 44147
David R
Job Details: 09/19/2023
"Replaced mag, cap, diode, transformer. Ran unit, good, heating. Good. Op Test Ok."
We serviced a
FRIGIDAIRE RANGE
Model FGEF3058RWA
Near Brooklyn, OH 44144
Marie V
Job Details: 09/19/2023
"Cc that unit has door seal on oven broken and that wants to make sure is working and get it cleaned out on the sides. Tested cook top, all burners working, also tested oven, convection fan sounds funny, also is dirty on the sides and will need new door seal. Cust will do it himself. ; ordrng 1 316405000 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXSS4
Near North Royalton, OH 44133
David R
Job Details: 09/19/2023
"Replaced gasket. Ran dishwasher. No leaks. Load in, good. Customer to get and fill rinse aid. Op Test Ok."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBC2277RF5
Near Avon Lake, OH 44012
Marie V
Job Details: 09/19/2023
"Cc that theres ice buildup from ice maker area, confirmed, found ice maker not sitting properly and water was leaking from it. Corrected issue and cycled ice maker. Few times, no leaks. Advice cust to monitor.; ordrng 1 5303918493 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44106
David R
Job Details: 09/19/2023
"Tested valves, good. Ran through diagnostics, good. All components working. Went over Two Step Start with customer. Advised thats how you start unit. All functions good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Bay Village, OH 44140
Marie V
Job Details: 09/19/2023
"Cc that the freezer was full with frost on the left side. Confirmed just very little. Showed cust that if door is open or theres a gap it will cause the frost in freezer. Not so much at this moment. Seals are good,Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Maple Heights, OH 44137
David R
Job Details: 09/19/2023
"Cc unit will fill up and stop, no lid locking and sensing fill will just flash. Ran diagnostics, latch error codes F5E1/F5E2. Replaced latch from t/s. Ram calibration mode and test mode. All components working good. Running regular mode. Good. Op Test Ok. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
KENMORE DRYER
Model 110. 86151100
Near Rocky River, OH 44116
Bill
Job Details: 09/19/2023
Changed heating coil. Tested opt test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Middleburg Heights, OH 44130
Marie V
Job Details: 09/19/2023
"Replaced gearcase, agitator, and ahifter. Ran calibration and auto test. No noises"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Parma, OH 44134
David R
Job Details: 09/19/2023
Cc unit leaking water on FF middle self and drawer. Found customer had a water filter container in unit filled with water. Leaking from there. Removed container from inside init. Unit itself is good. All functions good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Brook Park, OH 44142
David R
Job Details: 09/19/2023
"Cc brand new, not heating. Found from installation, installers took off screws to terminal block and tried to put where the power connections come in, mustve dropped a screw at one point. Burned up wires and terminal block. Replaced power cores and block from t/s. Tested. Heating. Op Test Ok.; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Rocky River, OH 44116
Bill
Job Details: 09/19/2023
"Cc sometimes not drying clothes all the way, confirmed cc. Tested thermistor through tech sheet instructions, opt test good. Checked temps at the exhaust duct. Temp would not climb above 130 in 10 min. Will need a control board, gave customer an estimate. Customer chose not to continue repair at this time.; ordrng 1 W11525996 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Cleveland Heights, OH 44112
Joe O
Job Details: 09/19/2023
Cc: long dry timesFound very little heat transfer through venting. Found vent outside blocked. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 09/19/2023
"Cc that was using unit set to time dry for 40 min on med heat and 20 min in unit stopped running, try to start unit will not come on, until allowed unit to cool off. Stared unit o high heat, motor temps is rising up tp 150*. Will order new motor. ; ordrng 1 W10396029 (Motor) and 1 WP694089 (Wheel)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS1
Near Cleveland, OH 44130
Manny
Job Details: 09/19/2023
"Replaced control ran test and unit leaks from inlet assembly, ordering inlet assembly ; ordrng 1 W11535094 (Inlet assembly)"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCC31430AW03
Near Avon Lake, OH 44012
Angel
Job Details: 09/19/2023
Cc that cooktop gets hot. Explained to customer that it will get hot and thats normal because the heat is spreading from the bottom of the pot towards the outsides and the cooktop is metal so its going to get hot for sure unit is working as designed and unfortunately cannot make it to where it doesnt get hot unit working as designed.
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Sheffield Lake, OH 44054
Angel
Job Details: 09/19/2023
Cc that unit would try to work but wouldnt pass rinse. Ran diagnostics and found F7E1 error code speed fault found actuator was bad replaced it tested unit opt test good.
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTSB3
Near Cleveland, OH 44102
Corina B
Job Details: 09/19/2023
"CC that the unit leaks on the left side. Confirmed. Found the door gasket ripped. Replaced the gasket from surplus stock. Started a cycle. Opt test ng, will need a new spray arm. ; ordrng 1 WP8268332 (Spray arm), used 1 W11498831 (Gasket) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Cleveland, OH 44102
Corina B
Job Details: 09/19/2023
Cust pulled unit out. Replaced the water lines. Tested opt test ok. Brought the unused waterline back.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model LSQ8512KQ0
Near Shaker Heights, OH 44120
Corina B
Job Details: 09/19/2023
"CC that the unit will agitate and will not spin or drain. Confirmed. Jumped the lid switch out started to drain and spin. The lid switch is missing a screw to hold it I. Place. Found the dog spin freely. Will need a new lid switch, screw and a cam. ; ordrng 1 285809 (Cam) and 1 3949247V (Lid switch) and 1 WP3356311 (Screw), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model Kfis25xvms00
Near Cleveland Heights, OH 44106
Corina B
Job Details: 09/19/2023
"CC that there is food freezing in the ff section and there is moisture on the rail. Confirmed. Ff 33-37 found the mullion rail was turned off and the ff section was set at 33*. Turned the mullion rail on and raised the temp to 37*. Dis advised Cust to not blocking where the cold air comes in at, also. Advised Cust to wait 24-48 hrs to return to normal settings. Ran the test for the damper is opening and closing. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44125
Manny
Job Details: 09/19/2023
"Cc unit is squeaking, verified and unit squeaking, Unit needs repair kit (4392065); ordrng 1 4392065 (dryer repair kit)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Euclid, OH 44132
Jason N
Job Details: 09/19/2023
Cc unit oven light flickering or not coming onTested oven light op. Light not coming on when button is pressed. Checked bulb. Found bulb loose in socket. Tightened bulb. Light staying on and operating properly with button. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Cleveland, OH 44110
Manny
Job Details: 09/19/2023
"Replaced slides and ice maker, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near South Euclid, OH 44121
Manny
Job Details: 09/19/2023
"Cc that both gaskets keep coming off and they keep popping it back in, verified and gaskets coming off, trying to replace FZ gaskets noticed fz and Ff door liner warped due to excess insulation, unit will need both doors,; ordrng 1 LW10672970 (dor-fip) and 1 LW10672964 (dor-fip) and 1 W11178521 (nameplate)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44143
Manny
Job Details: 09/19/2023
"Cc unit not advancing, verified and belt off the pulley and motor and pulley damage, replaced motor, pulley, belt and shifter, opt test ok; ordrng 1 W11239857 (belt), used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Lakewood, OH 44107
Manny
Job Details: 09/19/2023
"Cc unit not working properly verified and rocker switch is missing and control flickering, ordering control and switch ; ordrng 1 W11123941 (switch) and 1 W11595220 (Control)"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Lakewood, OH 44107
Manny
Job Details: 09/19/2023
"Cc 7nit not heating properly, verified and unit set to Celsius instead of Fahrenheit, switched back to Fahrenheit and set unit to bake at 350F opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Warrensville Heights, OH 44122
Bill
Job Details: 09/19/2023
"Cc wont drain or spin, confirmed cc. Pulled code long drain f9e1,; ordrng 1 WPW10581874 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.14573N612
Near Cleveland Heights, OH 44118
Corina B
Job Details: 09/19/2023
"CC that the u it is leaking from the left side. Confirmed. Took the panel off the dishwasher found when the bottom spray arm is spraying is when the leak appears. The spray are is diverting the water a different direction. Will need a new spray arm. Cust can install part. ; ordrng 1 W10849471 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44055
Angel
Job Details: 09/19/2023
Replaced drive motor and control board tested unit opt test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Elyria, OH 44035
David R
Job Details: 09/19/2023
"Replaced water valve. Found a little sediment build up on cold water side. Ran diagnostics, all test good. All functions good. Op Test Ok."
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Lakewood, OH 44107
Manny
Job Details: 09/19/2023
"Replaced belt and pulley, opt test ok"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Solon, OH 44139
Brian M
Job Details: 09/19/2023
Cc of frost on upper freezer Found gasket not hitting frame Replaced gasket still new gasket not hitting frame found that the line of door sinks at the middle Used 3 shims to raise door to meet frame ; used 3 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS06
Near Beachwood, OH 44122
Brian M
Job Details: 09/19/2023
Cc unit not sliding out easily Found factory lube to be all chunky and frozen Used petroleum jelly to re lube OP Test Ok
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Beachwood, OH 44122
Brian M
Job Details: 09/19/2023
Cc unit not drying Found customer to have aluminum foil vent attached to plastic vent Found clog on plastic piece advised on fire hazard. Removed plastic vent. Customers foil vent has hole in it. Advised on replacement
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS20
Near Lyndhurst, OH 44124
Brian M
Job Details: 09/19/2023
Installed door
We serviced a
FRIGIDAIRE RANGE
Model PLEFM399DCB
Near Richmond Heights, OH 44143
Jason N
Job Details: 09/19/2023
"Cc front big burner not workingFound dual element powers on only the outer coil, inner coil not heating. Checked resistance on burner coils, outer good at 51ohms, inner coil reading open. Unit need RF dual burner replaced. Quoted customer.; ordrng 1 316282100 (Element surface dua)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Willoughby, OH 44094
Jason N
Job Details: 09/19/2023
Cc oven door gasket twisted Installed new oven door gasket using customer supplied pre Id part. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Mentor, OH 44060
Jason N
Job Details: 09/19/2023
"Cc unit takes too long to start a cycle Customer was concerned that the cycle may not be running properly, wanted to verify operation. Ran m/s for entitlement, nothing showing, but serial number is under a yr. Started normal cycle, advised customer on how unit will take several minutes at the start of a cycle to sense before advancing to wash section of cycle. No issues found. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Chesterland, OH 44026
Brian M
Job Details: 09/19/2023
Cc unit not latching just clicks Installed latch Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB00
Near Burton, OH 44021
Brian M
Job Details: 09/19/2023
Cc unit not dispensing ice again Found spring on motor to be stuck Removed and lubed spring OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258FEZ03
Near Mentor, OH 44060
Jason N
Job Details: 09/19/2023
Installed cab rollers. Leveled unit. Op test good.
We serviced a
GE DRYER
Model GTDX100EM1WW
Near Chardon, OH 44024
Brian M
Job Details: 09/19/2023
"Cc unit not turning on Found timer knob broken, little plastic on back of timer knob is split causing knob to free spin Used knob from temp selector to verify function of timer Needs timer knob Customer can install ; ordrng 1 WE01X20374 (control knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Jason N
Job Details: 09/18/2023
"Cc unit vibration, has gotten worse latelyNoticed basket sitting off center inside tub. Pulled agitator to inspect. Found bottom of basket stem cracked on one side. Unit will need basket replaced. Part not showing in stock from Marcone, office to contact customer with next service date.; ordrng 1 W10554251 (Basket)"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Lorain, OH 44053
Angel
Job Details: 09/18/2023
"Cc that unit just stopped working. Unit seemed to be froze got it to go in diagnostics but it wouldnt do anything, tried resetting unit and nothing now it would not even let me cancel the drain mode or get into diagnostics, unit will need actuator and main board ordering parts. ; ordrng 1 W10860464 (Control,board) and 1 W11212745 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Brian M
Job Details: 09/18/2023
Installed control Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model GGQ8858EQ1
Near Thompson, OH 44086
Joe O
Job Details: 09/18/2023
"Cc: not heating. Found igniter open. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 279311 (IGNITOR)"
We serviced a
GE WASHER
Model GTW335ASN2WW
Near Chardon, OH 44024
Joe O
Job Details: 09/18/2023
"Cc: not working, latch continuously clickingFound error code 11. States ac frequency is not 60hz, 13(stated unit spinning above 25rpm with lid unlocked) 7(stopped filling due to max pressure reached) 32(could not unlock lid). Tested all functions manually. Needs control Customer does not want to repair at this time ; ordrng 1 WH22X35597 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW3
Near Strongsville, OH 44136
David R
Job Details: 09/18/2023
"Replaced harness, door switch, hinges, added plastic square piece to get rid of any space between door and switch. Ran unit, good. All functions good. Op Test Ok. ; used 1 WP2177331XXX (XXNO REORDERDOOR SPACER) from stock"
We serviced a
GE REFRIGERATOR
Model TBX25ZPE
Near Brecksville, OH 44141
Bill
Job Details: 09/18/2023
"Cc cold in freezer but not fridge, confirmed cc. Found large build up of frost on back wall. Removed frost and back wall, found evap frost/frozen over. Circulation fan was not operating, steamed evap. As I was steaming evap, about half way done the circulation fan came on. Finished steaming and gave quote for heater and bimetal replacement. Customer chose not to continue repairs at this time.; ordrng 1 WR51X466 (Heater) and 1 WR50X60 (Bimetal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Solon, OH 44139
Corina B
Job Details: 09/18/2023
"CC that the unit stops in a rinse cycle. Ran diag F7E1 BASKET SPEED FAULT. Ran a manual agitate not agitating. Found the cam melted and belt frayed. Replaced the belt and cam from t/s. Ran a calibration. Started a manual spin and agitate. Opt test ok. Advised Cust half a basket is a full load. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Westlake, OH 44145
Manny
Job Details: 09/18/2023
"Replaced control, ran test and opt test ok took core for return"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Jason N
Job Details: 09/18/2023
"Cc unit intermittent not powering on Found unit is non responsive. Checked power into control board, good at 121v. All connectors checked good. Unit will need controls replaced. ; ordrng 1 W11626074 (Control-elec) and 1 W11626077 (Control-elec HMI)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW02
Near Mayfield Heights, OH 44124
Joe O
Job Details: 09/18/2023
Cc: freezing items in ff sectionFound temps at 37-39 degrees in ff section. Found temps in deli drawer at 38 degrees. Found top shelf at 39 degrees right where thermistor is located. Found bin directly in front of vent. Advised of misdirected air flow. And loading. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Brecksville, OH 44141
Bill
Job Details: 09/18/2023
"Cc unit grinding, confirmed cc. Changed cap and cam. Opt test good.; used 1 W11395618 (Cap), and 1 W10721967 (Cam) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS08
Near Lorain, OH 44053
Angel
Job Details: 09/18/2023
"Cc that unit is not cooling properly, verify and found evaporator frosted over unit has a service pointer to replace main control for the issue it has ordering main board.; ordrng 1 W11546609 (Control board) and 1 W11546681 (Harness)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF3304
Near Strongsville, OH 44136
David R
Job Details: 09/18/2023
"Cc unit not draining and door squeaking. Found door squeaking. Rubber sleeves ripped. Replaced from t/s. Ran drain pump, nothing blocking. Replaced from t/s as well just incase. Installers need to also check if garbage disposal knock out is still in when installing dishwasher. Unit is good, Op Test Ok. ; used 2 WP8268961 (SLEEVE FRICTION), and 1 W10876537 (PUMP-DRAIN) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Parma, OH 44134
David R
Job Details: 09/18/2023
"Same issue. Icemaker bin freezing up turns all ice into solid block. Some warm air had to be getting into icemaker area. Either through dispenser area, gasket to icemaker bin area or ice bin itself. Ordering parts needed. ; ordrng 1 WPW10287601 (Seal ice chute) and 1 WPW10353552 (Separator) and 1 W11185686 (Ice bin)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LZ4
Near Parma, OH 44134
David R
Job Details: 09/18/2023
"Replaced spark module, manifold and regulator. Found wire connection for bake ignitor not on, corrected. Oven is cycling on/off with no problems. Still low flames with new manifold. Tried adjusting on low setting per owners manual, not really any change. Called techline. Let know parts changed and that customer had gas company come out. Gas company said norrmal pressure of 7' wc. Techline suggested that unit is not getting sufficient gas pressure and for gas pressure to maybe be turned up by gas company. Since all parts replaced. All burners are lighting with no problem. As of now, techline says everything is working fine. Documenting. Customer to see if gas line can turn up pressure. Let know. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Lorain, OH 44052
Angel
Job Details: 09/18/2023
Cc that unit was giving an F1E3 error for a control issue. Replaced control board tested unit opt test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Painesville, OH 44077
Dan H
Job Details: 09/18/2023
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS01
Near Orange, OH 44022
Corina B
Job Details: 09/18/2023
Replaced the fuse. heated to 350*. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Avon Lake, OH 44012
Manny
Job Details: 09/18/2023
"Cc unit making noise, verified and gearcase is skipping,, tried removing agitator no coming out, took cam off to make sure its not the cam and the gearcase seems to be stuck, unit needs gearcase, pulley, cam, hub shifter and wash plate, will not proceed ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11130362 (suspension) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11481722 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near North Royalton, OH 44133
Bill
Job Details: 09/18/2023
"Cc water draining out, could not confirm. Found f0e3 over load, cleared code. Ran auto test opt test good, instructed customer on operation of unit."
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44052
Angel
Job Details: 09/18/2023
"Cc that unit will power on but not start. Confirmed will not go past sensing, ran diagnostics and had an error code F7E5 for shifter fault replaced shifter tested unit again and it started filling and washing as should opt test good.; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL DRYER
Model MED5100DW0
Near North Royalton, OH 44133
Bill
Job Details: 09/18/2023
"Cc drum not turning, confirmed cc. Found belt and jumped track and lodged between pulley and pulley arm. Done a complete pulley and roller service, used one kit from truck stock. Opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HSDISS
Near Rocky River, OH 44116
Angel
Job Details: 09/18/2023
"Cc that unit is not cooling at all. Confirmed both sections were completely warm and no frost pattern at all looked behind unit and compressor and all fans are functioning. Verified and found condenser jumper line completely corroded and looks like it sucked in moisture to sealed system lines. Explained to customer system has to be contaminated but he if wanted to try to fix he will need compressor, jumper discharge line and evaporator to try to get everything clean but not 100% sure it will be clean gave customer estimate decided not to repair. ; ordrng 1 WR84X21125 (Dischsrge line) and 1 WR87X10224 (Compressor) and 1 WR87X36103 (Evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE RANGE
Model 66572023102
Near Rocky River, OH 44116
Angel
Job Details: 09/18/2023
Cc that door is falling apart. Confirmed door handle is coming off and missing screw. Took off door and reinstalled everything as should and tightened screws properly opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Elyria, OH 44035
David R
Job Details: 09/18/2023
"Cc unit not making ice. Found broken water tube heater wires. Ordering water tube kit. ; ordrng 1 W11366500 (Tube water kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model wtw8127lc1
Near Columbia Station, OH 44028
Bill
Job Details: 09/18/2023
"Cc unit not working properly, confirmed cc. Found error code f6e3 acu not communicating with mcu.."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Westlake, OH 44145
Angel
Job Details: 09/18/2023
Cc that freezer was freezing over. Verified and and they have frost all over food door must of been propped open causing warm air to get in and causing the frost. Steamed out frost and made sure door was closing properly opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near North Olmsted, OH 44070
Angel
Job Details: 09/18/2023
Installed door and ice maker opt test good.
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG3911QW1
Near Strongsville, OH 44136
Bill
Job Details: 09/18/2023
"Changed motor control and main control, opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Kirtland, OH 44094
Dan H
Job Details: 09/18/2023
"Customer complaint of clicking noise during spin, ran high speed spin in manual test cycle, put wet load in basket and ran drain and spin, noise is drain hose vibrating, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma Heights, OH 44130
Corina B
Job Details: 09/18/2023
"CC that the washer is not starting. Confirmed. Found the cap has failed. Replaced the cap and shifter from t/s. Ran a calibration. Opt test ok. ; used 1 W11395618 (CAPACITOR), and 1 W11481722 (actuator) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Avon Lake, OH 44012
Manny
Job Details: 09/18/2023
"Customer states he never received the heater, Reordering heater and ordering icebox gaskets; ordrng 1 WPW10320706 (gasket) and 1 WPW10280988 (gasket) and 1 W11226501 (heater)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFZ02
Near North Royalton, OH 44133
Bill
Job Details: 09/18/2023
"Cc gurgling noise, confirmed cc.; schdld next appmnt for 9/19 TUE AM"
We serviced a
MAYTAG DRYER
Model MED6230RHW2
Near Willoughby, OH 44094
Dan H
Job Details: 09/18/2023
"Customer complaint that cycle signal is not working, confirmed, unit needs new user interface ; ordrng 1 W11413566 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Willoughby, OH 44094
Dan H
Job Details: 09/18/2023
"Installed new freezer section door gasket, op test good"
We serviced a
MAYTAG RANGE
Model MGR7700LZ4
Near Euclid, OH 44132
Dan H
Job Details: 09/18/2023
"Customer complaint that broiler is not working, started broil on high, burner lit and stayed on, customer was leaving door cracked to broil, explained that the door must be closed to broil, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Jason N
Job Details: 09/18/2023
Cc unit lights not working and frost buildup in freezer section Determined failed LED module in top of FF section. Ordering LED module. Found slightly condensation buildup around drawers in freezer section. Door gaskets are sealing properly. Looks to be an air circulation issues causing air to stagnate. Unit will need air adapter to help with air circulation ; ordrng 1 W11462342 (Module) and 1 W10864519 (Adapter)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAB06
Near Mentor, OH 44060
Jason N
Job Details: 09/18/2023
"Installed filter housing and LED module. Tested water dispense. Good pressure. LED modules are flickering after install. Unplugged main module and plugged back in, modules working until door is closed and modules are powered back up. Unit will need main LED module.; ordrng 1 WPW10515058 (LED module)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ
Near Mentor, OH 44060
Jason N
Job Details: 09/18/2023
"Cc unit leaking Inspected unit, found leak wash pump connection. Unit will need pump/motor assembly replaced. ; ordrng 1 W11416363 (Pump/motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 09/18/2023
Installed heater OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Streetsboro, OH 44241
Brian M
Job Details: 09/18/2023
"Cc unit not spinning Found bearing to be locking up drum Can not lift up on tub to free from hub, and washplate not removableRust in stator and rotor area and rust stains under unit Recommend bearing kit, washplate, and hub; ordrng 1 W10435302 (bearing) and 1 WPW10380698 (washplate) and 1 W10820039 (hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Mentor, OH 44060
Jason N
Job Details: 09/18/2023
Cc unit needs console replaced due to damageReplaced console using customer supplied pre Id part. Op test good.
We serviced a
GE REFRIGERATOR
Model GFE28HSKESS
Near Lyndhurst, OH 44124
Joe O
Job Details: 09/18/2023
Installed evap fan. Advised customer to monitor. Op test ok
We serviced a
KITCHENAID BEVERAGE CENTER
Model KUBL214KSB00
Near Aurora, OH 44202
Brian M
Job Details: 09/18/2023
Cc unit still not cooling Called whirlpool Ohmed out thermistors All pass Whirlpool Recommends Ui replacement ; ordrng 1 W11537984 (Ui shelf)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/18/2023
Installed gear case and cam. Ran auto test and calibration. Op test ok
We serviced a
KENMORE REFRIGERATOR
Model 10653606202
Near Cleveland, OH 44143
Jason N
Job Details: 09/18/2023
Cc unit leaking water Investigated source of water leak. Found defrost drain tray overflowing due to crack in filter housing. Unit will need filter housing replaced.. ; ordrng 1 WP2186443 (Housing)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44105
Jason N
Job Details: 09/18/2023
"Cc unit did not spin clothing outRan diagnostics, found codes f7e3 for basket engaged during wash and f0e7 for load detected during clean cycle. Ran test cycle, shift actuator did not shift into agitation. Replaced shift actuator using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW00
Near Cleveland Heights, OH 44106
Joe O
Job Details: 09/18/2023
Installed gaskets. Doors sealing. Op test ok
We serviced a
GE WALL OVEN
Model JGRP17WEW3WW
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/18/2023
"Cc no bake Found igniter getting 120v from control but not lighting Needs igniter ; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Eastlake, OH 44095
Dan H
Job Details: 09/18/2023
"Customer complaint that unit is not working, confirmed, installed new capacitor and harness, op test no good , unit needs new motor , installed new motor from truck stock surplus, op test no good , unit needs new control; ordrng 1 W11626074 (Cntrl), used 1 W11026785 (Motor) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Eastlake, OH 44095
Dan H
Job Details: 09/18/2023
"Customer complaint that unit is not spinning properly, ran diagnostics found f7e4(basket reengagement error) and f6e3(communication error ) error codes, found slider broken, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"