Service History 2 | Freds Appliance

We serviced a

GE WALL OVEN

Model PT9550SF6SS

Near Mentor, OH 44060

Jason N

Job Details: 04/23/2025

"Cc top oven overheating, fault code appearsCustomer stated the upper oven temperature is getting hotter then the setpoint, they have to turn the break off to reset it. A fault code had been appearing but they do not remember what the number was. Ran diagnostics, found faults codes f60 for communication loss to upper oven control, f20 for thermal runaway upper oven, and f63 for communication loss to lower oven. Ran upper oven bake test to 250 degrees. Let cycle for 10 minutes, actual temperature reading 311 and still slowly heating. Unit will need upper oven control due to stuck relay. Quoted customer repair cost. ; ordrng 1 WB27X25552 (Board machine control)"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Euclid, OH 44123

Jason N

Job Details: 04/23/2025

"Cc unit not spinning out some loads Ran diagnostics, found code f0e9 for offbalance pause. Ran test cycle, all functions passed. Customer does not have any clothing/material for load testing. No issues found with unit at this time. Advised customer on offbalance situations, load sizing and distribution, and running an additional Drain and Spin cycle if load is too wet at the end of the cycle. Unit is working as designed."

We serviced a

BOSCH DISHWASHER

Model SHP865ZD6N/01

Near Euclid, OH 44119

Jason N

Job Details: 04/23/2025

"Cc unit leaking from doorEnsured all hinges, panels and latch are installed properly. All checked good. Ran wash cycle, after approx 15 min, small drip appeared on right side of door. Advised customer since we replaced inner door, tub gasket may need to be replaced to mate properly with new inner panel. Customer ok with trying the gasket. Not charging customer for gasket at this time. ; ordrng 1 00494772 (Sealing)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ2

Near Cleveland, OH 44102

Jason N

Job Details: 04/23/2025

"Replaced damaged wiring under unit. Ran diagnostics, cleared fault codes. Ran test cycle, all functions passed. Op test good."

We serviced a

SAMSUNG WASHER

Model WA49B5205AW

Near Cleveland, OH 44109

Jason N

Job Details: 04/23/2025

"Cc unit not spinning out Customer stated when he tried to run just a spin cycle, the motor as running but nothing was happening. Ran spin only cycle, unit turned drain pump on for several minutes, then shifted into spin. Unit spinning properly. Added wet clothing load and restarted spin only cycle. Unit sensed, drained and spun out load properly. No issues found at this time. Advised customer on load distribution and balancing to ensure unit is not sensing offbalance loads."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland Heights, OH 44106

Jason N

Job Details: 04/23/2025

"Cc unit not shutting off Ran dryer test, found timer motor is not running in any cycle, checked power to timer motor, good at 242v. Unit will need timer replaced. Called LL and quoted timer replacement. Replaced timer using miscellaneous truck stock part. Reran dryer test, timer advancing properly. Op test good. ; used 1 W10857612 (Timer) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC2

Near South Euclid, OH 44121

Jason N

Job Details: 04/23/2025

"Cc unit leaking water from dispenser Ran diagnostics test cycle, found when cold water fills dispenser, water flows out from drawer. Pulled drawer out, found what looks to be a bottle cap seal blocking dispenser outlet to tub. Removed and retested. No leaks on subsequent dispenser fills. Op test good."

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Middlefield, OH 44062

Braxton D

Job Details: 04/23/2025

F8 e1. F8 e1. Buzzing noise caused by heavy sediment on the water valves. Long fill error shows multiple times in history. Ordering new valve. ; ordrng 1 W11513255 (Valve)

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Middlefield, OH 44062

Brian M

Job Details: 04/23/2025

"Cx unit bouncing all over and grinding Found suspension weak, Gearcase grinding when spun, and there is a ton of play in basket basket not staying centered x2 labor ; ordrng 1 W10902814 (washplate) and 1 W10752719 (basket) and 1 W11130362 (suspension) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWM1

Near Perry, OH 44081

Braxton D

Job Details: 04/23/2025

"Replaced wire harness, machine is now getting power. Completed test cycle. Everything operating normally."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHZ00

Near Chagrin Falls, OH 44023

Corina H

Job Details: 04/23/2025

"CC that the Icemaker is not making ice. Confirmed. Checked the wires at the door, good. Cycled ice maker , cycled. Ran test 45, no water. Removed the water line from the door, water filled. The line inside the door is frozen. Will need a new door. Cust does not want to repair ; ordrng 1 LW11089011 (Door), used 1 1OVRSZ (oversized shipping*) from stock"

We serviced a

AMANA WASHER

Model NTW4519JW2

Near Streetsboro, OH 44241

Corina H

Job Details: 04/23/2025

"CC that there is a noise when its not running. Confirmed. Found the drain pump stuck on. Will need a new control. Part is out of stock, office to reschedule ; ordrng 1 W11607637 (Control)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD702MPS00

Near Streetsboro, OH 44241

Corina H

Job Details: 04/23/2025

CC that the Icemaker is broken. Confirmed. The Icemaker chute is broken. Will need a new Icemaker. ; ordrng 1 W11626124 (Icemaker)

We serviced a

WHIRLPOOL MICROWAVE

Model WMT50011KS02

Near Cleveland, OH 44144

Corina H

Job Details: 04/23/2025

"Cust does not has a pop, the model tag has a manufacturer date of sept 2024. Called bj, would be good. CC that the door does not shut. Confirmed. Found the piston the door motor is sticking out. Will need new door switches. ; ordrng 1 W11493414 (Interlock)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ1

Near Cleveland Heights, OH 44118

Corina H

Job Details: 04/23/2025

"CC that there is a beep on the dishwasher. Confirmed. F8e4 drain pan with water in it. Cleaned the drain pan. Started a calibration, no leaks. The dishwasher was leaning forward. Raised the left foot to be even with the right foot. Opt test ok."

We serviced a

JENN-AIR REFRIGERATOR

Model JFI2089AES2

Near Shaker Heights, OH 44122

Corina H

Job Details: 04/23/2025

The shut off will not shut off. Customer will need to get a plumber to replace the shut off and does not know where the main shut off is; O-emld tckt

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Pepper Pike, OH 44124

Corina H

Job Details: 04/23/2025

CC that the washer will not start. Confirmed. Found the drain pump wire broken. Replaced the harness from t/s. Started a cycle. Opt test ok. ; used 1 W11643701 (WIRE HARNESS) from stock

We serviced a

MAYTAG WALL OVEN

Model MOED6030LZ01

Near Olmsted Township, OH 44138

Manny

Job Details: 04/23/2025

"Put door together and installed, opt test ok"

We serviced a

SAMSUNG RANGE

Model NX58F500SS/AA

Near Cleveland, OH 44135

Bill

Job Details: 04/23/2025

"Cc bad smell, confirmed cc. Tested unit, unit is operating as intended. There is signs of pest activity, I.E. droppings and insulation pulled from inside of unit. Advised customer to get in contact with pest control."

We serviced a

KENMORE WASHER

Model ="110.47787800"

Near Rocky River, OH 44116

Bill

Job Details: 04/23/2025

"Cc error code, confirmed cc. Error f35 analog pressure sensor fault, tested found sensor is bad. Gave estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 WPW10415587 (Pressure switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Rocky River, OH 44116

Bill

Job Details: 04/23/2025

"Cc error code f3e1, confirm error code. Tested pressure switch, found the switch was bad. Ordered new pressure switch, follow up scheduled for 4/25; ordrng 1 WPW10448876 (Pressure switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS4

Near Parma, OH 44134

Bill

Job Details: 04/23/2025

"Ran unit up to 350 degrees according to the oven probe. My probe was showing 250 f. Let run for 30 min my probe never got past 250. Removed bottom panel to access burner, and checked for a steady complete burn on the burner. Checked out fine, ordered new probe. Follow up scheduled for 4/25; ordrng 1 W10833885 (Probe)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHV04

Near Fairview Park, OH 44126

Marie V

Job Details: 04/23/2025

Replaced control board.brought core for return. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ05

Near Berea, OH 44017

Marie V

Job Details: 04/23/2025

Replaced bin and coupling. Tested cube and crushed ice. All good. Op test ok

We serviced a

JENN-AIR WALL OVEN

Model JJW2830LL00

Near Avon Lake, OH 44012

Marie V

Job Details: 04/23/2025

"Cc that the lower oven will start to heat up but will show error code in the panel asking for service. Confirmed issue, ran diagfound error code F6e3 over temperature, f3e1 bottom oven sensor open or shorted. When running test unit will show probe resistance but will not change , like upper sensor. Will order new sensor and control; ordrng 1 W11598120 (Sensor) and 1 W11448962 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near North Ridgeville, OH 44039

David R

Job Details: 04/23/2025

"Cc unit will get water into it but not advancing, draining is good. F4E3 wash motor error. Also found buttons not lighting up first push. Ordering control and wash motor. ; ordrng 1 W11613479 (Wash motor) and 1 W11637581 (Control)"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Avon Lake, OH 44012

Marie V

Job Details: 04/23/2025

"Cc that the unit is leaking and that the unit is not spinning the clothes all the way. Inspected all connections and checked dampers. All good. Ran diag found error code F0E5 off balance load. Deleted code and stared a test, found hot water is too hot, causing too much steam to accumulate and leak water. Will replaced water valve due to noise. All slider and rotor and stator are good. Unit will need new control board. ; ordrng 1 W11614514 (Control) and 1 W11614513l (Water valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ03

Near Cleveland, OH 44109

Angel

Job Details: 04/23/2025

Called BJ because we will need control board and ice maker replaced for this call and asked me to reschedule with customer. Called customer ordered parts needed and rescheduled. ; ordrng 1 W11592795 (Icemaker) and 1 W11035836 (Control board)

We serviced a

WHIRLPOOL DRYER

Model WED97HEDW0

Near Westlake, OH 44145

Angel

Job Details: 04/23/2025

Cc that unit is not heating and smelling like something is burning. Verified and unit is heating but smelling like something burning. Took apart unit and it was full of lint. Vacuumed everything out and reinstalled unit. Ran unit and found vent is completely clogged no air coming out. Customer showed me vent in basement and he has a 3pvc pipe for a vent. Explained to customer they can not have pvc vent because all it does is create moisture. Recommend to replace thermistor whole vent with 4 rigid venting to avoid issues and not to use the dryer until it is fixed.

We serviced a

WHIRLPOOL FREEZER

Model WZF56R16DW00

Near Avon, OH 44011

Angel

Job Details: 04/23/2025

"Steamed out evaporator and replaced thermistor and control box opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM11

Near Sheffield Lake, OH 44054

Marie V

Job Details: 04/23/2025

"Cc that the unit is not making ice properly, and theres water all over the ice bin and shelf and that ice maker comes off. Confirmed, took temps freezer at 3*. Found ice maker not sitting properly and not secure with screw. Corrected issue, cleaned some of the water and ice and tested ice maker few times. No leaks. Opt est ok"

We serviced a

LG DRYER

Model DLEX3900W

Near Madison, OH 44057

Dan

Job Details: 04/23/2025

"Customer complaint of te1 error, confirmed, te1 error is for thermistor not reading properly, customer has just replaced thermistor and still having issue, unit needs new control, customer does not want repair; ordrng 1 EBR85130503 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Madison, OH 44057

Dan

Job Details: 04/23/2025

"Customer complaint that unit is not dispensing water and not spinning properly, ran high speed spin in manual test cycle, unit spins, found fabric softener valve is working, unit needs new control; ordrng 1 W11116592 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model GSL25JFPABS

Near Madison, OH 44057

Dan

Job Details: 04/23/2025

"Customer complaint that unit is not cooling, fresh food section and freezer section temperatures are at 76 degrees, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor , customer does not want repair; ordrng 1 WR87X10226 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE FREEZER

Model FUF17DLRDWW

Near Brecksville, OH 44141

Bill

Job Details: 04/23/2025

"After testing ohms at the start device and overload, call B.B. after speaking with him we came to the conclusion that the compressor is locked up. Gave estimate to customer for repairs, customer chose not to continue repairs at this time. Please send reimbursement for parts and labor.; ordrng 1 WR87X31025 (Compressor) and 1 WR87X30876 (Process valve) and 1 WR87X30875 (Filter dryer)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Amherst, OH 44001

Marie V

Job Details: 04/22/2025

"Cc that the freezer has frost all over and that the ice maker is not making ice properly, very slow ice. Confirmed issue, took temps. 16 to 20 in freezer and refrigerator section is at 40* and 45, unit has full frost pattern , called Bj, sensor is reading a lower temperature, will need to be replaced. Unit is under 2 years old and cust has a warranty with best buy, will call them, if warranty is not available will call back to continue with repair.; ordrng 1 W11578030 (Sensor fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

BOSCH DISHWASHER

Model SHXM88Z75N/01

Near Mentor, OH 44060

Braxton D

Job Details: 04/22/2025

"Indicator light tuned off in user setting menu. Turned indicator light back on, dishwasher is operating normally."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF341PAPW2

Near Wellington, OH 44090

David R

Job Details: 04/22/2025

"Customer is called Lowes, they offered giving her a brand new one. Customer stated unit not cleaning. No error codes. Passed the diagnostics. Went over loading dishes. Putting in order for wash motor. ; ordrng 1 W11613479 (Wash pump motor)"

We serviced a

JENN-AIR WALL OVEN

Model JJW2430IL01

Near Strongsville, OH 44149

David R

Job Details: 04/22/2025

Broken inner and outer glass on door. Ordering ; ordrng 1 W11346915 (Door assembly) and 1 W11295339 (Door window) and 1 W11325529 (Cavity door glass)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1831QQ3

Near Geneva, OH 44041

Dan

Job Details: 04/22/2025

"Customer complaint that unit is leaking, found air diffuser and gasket not sealing, unit needs new diffuser and gasket, parts are no longer available ; ordrng 1 240568608 (Diffuser gasket) and 1 242248501 (Diffuser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF540CWHV01

Near Thompson, OH 44086

Dan

Job Details: 04/22/2025

"Customer complaint that unit is not cooling properly, freezer section temperature is at 0 degrees, fresh food section temperature is at 71 degrees, air damper door is open, evaporator fan motor is not running, unit needs new fan motor ; ordrng 1 W11024089 (Evaporator fan mtr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED5030MW0

Near Strongsville, OH 44149

David R

Job Details: 04/22/2025

"Cc unit not heating correctly. Long dry times, will have to put unit on multiple times. Replaced cutoff kit from t/s to make sure it is good. Removed vent from dryer. Took pic of lint build up. Removed lint from vent. Run unit on high temp. Took pics, reaching 190 degrees. Cycling temp on and off correctly. Unit is working properly. Airflow without vent on is good. Cycle signal did come on at end. No way to adjust volume. Cannot check vent because it runs through the roof. Advised customer that she can run unit with out vent to test and check that unit is good and problem with venting. Putting bath towels in unit, running without vent. Customer to monitor and put vent back on themselves. Unit is good. Op Test Ok.; used 1 279816 (CUTOFF) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ4

Near Strongsville, OH 44149

David R

Job Details: 04/22/2025

"Cc unit not turning on. Power is good at outlet. Found a short wire in power box. Cut wire on harness and power cord, spliced together. Tested working correctly. Ran test mode. Good. Op Test Ok."

We serviced a

MAYTAG REFRIGERATOR

Model GAFZ21XXMK01

Near Broadview Heights, OH 44147

David R

Job Details: 04/22/2025

"This Unit, you can convert To Refrigerator mode only for FZ or have the FZ convert to an actual refrigerator. Per owners manual, bottom section is a FZ at all times. Customer has temp gauge, Top section is now a refrigerator mode, should reflect temp. Reset the control settings for both compartments. For all features and actual settings and temp, customer to read over owners manual as well. As of now, everything is working normal. If needed in, would suggest replacing both thermostat at same time. WP2253122 FZ thermostat, WP2253228 FF thermostat."

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Beachwood, OH 44122

Corina H

Job Details: 04/22/2025

"CC that the dishes are not coming out clean, the filter is not sitting in properly. Confirmed. Ran diag no codes. Ran a calibration. Water is spraying well. Advised Cust to run a dishwasher cleaner through the dishwasher. When running a cycle, normal, high temp, sani rinse and heat dry. Opt test ok."

We serviced a

KITCHENAID WALL OVEN

Model KOSE507ESS02

Near Shaker Heights, OH 44122

Corina H

Job Details: 04/22/2025

"CC that there is an error f2e1 and f2e0. Confirmed. F2e1 stuck key, f2e0 keyboard disconnect. Will need a new ui; ordrng 1 W11093248 (Ui)"

We serviced a

WHIRLPOOL DRYER

Model WGD8300SE2

Near Solon, OH 44139

Corina H

Job Details: 04/22/2025

"CC that the dryer does not turn on. Confirmed. The ui cover and the assembly for the ui are worn away. Will need the cover and assembly, parts are nla. ; ordrng 1 W10182077 (Ui cover) and 1 8571955 (Assembly ui)"

We serviced a

WHIRLPOOL WASHER

Model wtw4816fw1

Near Madison, OH 44057

Dan

Job Details: 04/22/2025

"Customer complaint that unit is not washing properly, ran diagnostics no error codes found, agitator dogs are good, ran automatic test cycle, Unit filled, unit is not agitating, unit drains and spins, found agitator loose, tightened, op test good"

We serviced a

SAMSUNG DRYER

Model DV50F9A6GVW/A2

Near Perry, OH 44081

Dan

Job Details: 04/22/2025

"Customer complaint that unit is not starting, found pulley broken, installed new dryer repair kit, op test good ; used 1 DESAMKIT (dryer repair kit) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ2

Near Painesville, OH 44077

Dan

Job Details: 04/22/2025

"Installed new control, op test good"

We serviced a

JENN-AIR DBL WALL OVEN

Model JJW9630DDS

Near Parma, OH 44134

David R

Job Details: 04/22/2025

"Cc unit will turn oven back on by itself. Stuck control relays. Ordering main control. ; ordrng 1 WPW10169131 (Control, double single Convect), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near Parma, OH 44129

David R

Job Details: 04/22/2025

"Old latch broken. Replaced new latch. Ran test mode. All options good. Pass, Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS07

Near North Ridgeville, OH 44039

Angel

Job Details: 04/22/2025

Cc that unit is making a clicking noise on back of unit. Confirmed noise and it was just the power cord warning tag flapping and hitting the back cover of the compressor. Tapped the tag on to the power cord opt test good.

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Parma, OH 44129

Manny

Job Details: 04/22/2025

"Cc unit off balance, verified and suspension bad, ran test cycle and unit bouncing and motor sounds like it has bad bearings, checked underneath and everything ok but motor loud, hand spin the basket and it wobbles, ordering suspension, basket and motor ; ordrng 1 W11130362 (suspension) and 1 W11026785 (motor-drve) and 1 W11513244 (Basket)"

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW2

Near Painesville, OH 44077

Dan

Job Details: 04/22/2025

"Wrong dryer kit ordered, installed correct dryer kit from truck stock and timer, op test good ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Painesville, OH 44077

Jason N

Job Details: 04/22/2025

"Cc unit makes a banging noise when filling with waterRan test cycle, no abnormal noise heard. Started normal cycle, again, no abnormal noise. Educated customer on expected noises during operation. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kirtland, OH 44094

Jason N

Job Details: 04/22/2025

"Cc unit not rinsing loadsRan diagnostics, no codes stored. Ran test cycle, all functions passed. Started quick wash cycle w/clothing load. Unit sensed, filled, advanced to wash, advanced to rinse, and then spun out. All functions passed. Advised customer on Spray rinse function based on certain cycles chosen, alternatively choosing rinse w/fabric softer will fill tub and agitate. Unit is working as designed."

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMMS3330RZ00

Near Mayfield, OH 44143

Jason N

Job Details: 04/22/2025

"Cc unit not powering onChecked power into unit from receptacle, good at 119v. Checked power up to main control j21 AC input, good at 119v. Unit will need main control replaced. Part is not showing in stock, office to contact customer with next service date. ; ordrng 1 W11752393 (Control-elec)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Mentor, OH 44060

Dan

Job Details: 04/22/2025

"Customer complaint that unit is not starting, confirmed, unit is only receiving 0.8vac, advised customer that they need an electrician to correct power supply"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Mantua, OH 44255

Corina H

Job Details: 04/22/2025

"CC that there is a noise in when it agitates. Started a normal cycle. Found the cam melted. Replaced the cam and belt from t/s. Started a normal cycle. Opt test ok. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

GE WASHER

Model GFW550SSN2

Near Hiram, OH 44234

Corina H

Job Details: 04/22/2025

"CC that the washer will turn off and will not start. Confirmed. The main control is clicking every 10 seconds and the ui turns off. There is a training bulletin TB04-22 to replace the inverter board and the ui. Cust does not want to repair ; ordrng 1 WH22X34917 (User interface) and 1 WH22X35837 (Inverter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Ravenna, OH 44266

Corina H

Job Details: 04/22/2025

"CC that the washer is filling all the way up on normal and auto sensing. Ran diag no codes. Ran a calibration. Started a normal cycle. Washer filled to the top. Will need a control. Part is out of stock, office to reschedule ; ordrng 1 WTW4816FW3 (Control)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Kent, OH 44240

Corina H

Job Details: 04/22/2025

"Replaced the Gearcase, belt, cam, shifter, cap, motor and agitator. Ran a calibration. Started a rinse and spin with towels. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Independence, OH 44131

David R

Job Details: 04/22/2025

"All parts replaced. The actuator, belt, pulley cam, capacitor, control, harness. Ran test mode. Ran a calibration on unit. Ran a rinse and spin, went all the way through. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ12

Near Lorain, OH 44055

David R

Job Details: 04/22/2025

Replaced right door and badge. Tested. Good. Op Test Ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Oberlin, OH 44074

David R

Job Details: 04/22/2025

"Replaced wash motor assembly. Ran test mode. All components working correctly. Advised customer to make sure loading properly, and that hot water is at sink before starting cycle. Unit is good. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Avon Lake, OH 44012

Marie V

Job Details: 04/22/2025

"Cc that the control panel is not working and it was flashing error codes. Confirmed issue with panel. Only showing a letter P on the screen. Will need new control and panel, also found moisture on the ui panel will order fan as well. ; ordrng 1 W11414079 (Panel ui) and 1 W11413965 (Control panel) and 1 W11414073 (Vent fan)"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Lakewood, OH 44107

Manny

Job Details: 04/22/2025

"Cc unit makes a loud rattling noise, tried diagnostic and unable to get into it, verified noise and coming from motor, tilted back and all drive components saturated in oil, suspension has no tension on front rods. Unit needs control, motor, cap; ordrng 1 W11654023 (Control) and 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11130362 (suspension) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11428524 (Cap) and 1 W11686050 (Motor) and 1 W11127356 (drawer)"

We serviced a

WHIRLPOOL DRYER

Model WED560LHW1

Near Cleveland, OH 44106

Manny

Job Details: 04/22/2025

"Replaced wheel and motor ran test and good, opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model n/a

Near Seven Hills, OH 44131

Manny

Job Details: 04/22/2025

"Replaced fuse and, replaced control, opt test ok took core for return"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Parma, OH 44134

Manny

Job Details: 04/22/2025

"Cc unit have f5 and just clicking, verified and latch clicks, replaced with TS opt ok; used 1 W10810403 (LID LATCH), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DRYER

Model CGM2745FQ0

Near Parma, OH 44134

Manny

Job Details: 04/22/2025

"Cc unit takes long to dry, verified and low air flow, and unit overheating causing flame to go off, advise customer to have vent cleaned and if any issues to let us know. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Chardon, OH 44024

Brian M

Job Details: 04/22/2025

Cx unit giving f6e3 error Replaced control Ran dlms calibration Op test ok

We serviced a

GENERAL ELEC WASHER

Model GTW465ASN2WW

Near Chesterland, OH 44026

Brian M

Job Details: 04/22/2025

"Cx unit noisy Found when hand spun bearings are grinding needs Gearcase Not repairing ; ordrng 1 WH03X33730 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS7

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/22/2025

Installed and ran test harvest Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS3

Near Gates Mills, OH 44040

Brian M

Job Details: 04/22/2025

Cx unit flashing 8 4 Found soapy water in tray Ran test cycle found unit to have over suds Rinsed out and

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF577KPS02

Near Richmond Heights, OH 44143

Brian M

Job Details: 04/22/2025

Cx unit not making ice Found e2 error Found ice jam in mold Ran motor test and fill test Unit Is functioning properly at this time

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Eastlake, OH 44095

Brian M

Job Details: 04/22/2025

Could not get tub hub to break loose from tub Needs inner and outer tub At this point it may be to costly to be repaired parts needed have exceeded the price of the machineTubs require a drop ship and has no eta on when they will be in office to schedule if warranty is to continue ; ordrng 1 W11219115 (Tub) and 1 W11178227 (Basket) and 1 W11551646 (Hub)

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near North Olmsted, OH 44070

Angel

Job Details: 04/22/2025

Cc that unit keeps going off balance. Tested shocks and they were good but noticed washer was rocking from rear right side. Leveled unit properly tested in a drain and spin with some towels and passed opt test good.

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Brook Park, OH 44142

Angel

Job Details: 04/22/2025

Cc that unit is clunking when shifting. Tested unit and explained to customer its making that noise because its switching between agitation and spin which is normal. Looked underneath to make sure everything was good opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF3636RZ00

Near Cleveland, OH 44144

Angel

Job Details: 04/22/2025

Cc that ice maker is not working. Temps are good and found ice maker on display turned off turned it on and recommended customer to monitor. ; ordrng 1 W11692161 (Ice maker)

We serviced a

KENMORE DRYER

Model 110.67062600

Near Bay Village, OH 44140

Marie V

Job Details: 04/22/2025

"Cc that unit was taking a long time to dry the clothes and is making a squeaky noise. Confirmed issue, checked vent , vent is clear, unit has lint buildup inside, showed cust, also needed new pulley and rollers. Replaced parts from T/S. Tested unit, no lint inside, all good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID RANGE

Model KSEB900ESS3

Near Bay Village, OH 44140

Marie V

Job Details: 04/22/2025

"C that they heard something like electrical or something burning, then opened oven door ans saw smoke coming out of the cavity vent. Confirmed issue, found bake element shorted out, causing the smoke. Will need to be replaced. Cust will fix.ordering part,Called safety; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Cleveland, OH 44111

Marie V

Job Details: 04/22/2025

"Cc that unit is not draining and making a humming noise, unit is stuck showing error code. Confirmed issue, found a hair pin inside drain pump preventing impeller from spinning. Removed all water and cleaned out drain pump. Ran drain and spin. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDPA70SAMZ3

Near North Olmsted, OH 44070

Marie V

Job Details: 04/22/2025

"Cc that dispenser is not opening. Confirmed issue, replaced dispenser, no leaks. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model Mvw7230HW0

Near Westlake, OH 44145

Marie V

Job Details: 04/22/2025

"Cc that the unit is leaking some oil from underneath, confirmed issue. Ran diag, no codes, ran auto test, all pass. Found gearcase is leaking grease. Will need new. Rotor and stator under warranty. Cust will not fix. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11195971 (Stator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, OH 44052

Marie V

Job Details: 04/22/2025

"Cc that the unit it starts draining when is off. Confirmed issue, found error code f3e1. Pressure hose is good ans clear. Replaced control board and ran auto test. Op test okBrought core for return"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Cleveland, OH 44105

Bill

Job Details: 04/22/2025

"Replaced latch, lid, and control. Calibrated, and tested opt test good."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Cleveland, OH 44120

Bill

Job Details: 04/22/2025

"Cc not working, confirmed cc. Error code f1e1 control fault, ordered new control. Office to follow up as control is out of stock.; ordrng 1 W11603811 (Control)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Lakewood, OH 44107

Bill

Job Details: 04/22/2025

"Cc two burners struggle to light, confirmed cc. Left front needed a small adjustment, and the center needs a new igniter. Gave estimate to customer, customer chose not to continue repairs at this time.; ordrng 1 W11643126 (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Lakewood, OH 44107

Bill

Job Details: 04/22/2025

"Replaced console, control, Ui, and fan, tested opt test good."

We serviced a

GE FREEZER

Model FUF17DLRDWW

Near Brecksville, OH 44141

Bill

Job Details: 04/22/2025

"Installed cap, unit still wont start. It will click, the compressor will hum for a few sec then shut down. Unit will need more testing, will test when I return for the other unit.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near Streetsboro, OH 44241

Bill

Job Details: 04/22/2025

"Installed new float switch and control, tested unit did the same thing as before. Ordered new Ui and harness, follow up scheduled for 4/25; ordrng 1 W11622500 (Ui) and 1 W11662348 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET8MTMXKQ00

Near Euclid, OH 44119

Dan

Job Details: 04/22/2025

"Customer complaint that unit is not cooling, confirmed, fresh food section and freezer section at 71 degrees, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor and filter drier; ordrng 1 W10823815 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

MAYTAG DRYER

Model MED6230RHW0

Near Mentor, OH 44060

Dan

Job Details: 04/22/2025

"Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good ; used 1 WP3387747 (ELEMENT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Lyndhurst, OH 44124

Jason N

Job Details: 04/22/2025

"Cc unit not making ice Ran ice maker diagnostics, found code e5 for ice maker thermistor is bad. Ran ice maker harvest test, ice box fan test and thermistor test, all passed. Unit will need ice maker replaced. Quoted customer ice maker replacement. Replaced ice maker using truck stock part. Power cycled unit to clear faults. All functions passed. Advised customer to allow up to 24 hrs for ice production to resume. Op test good. ; used 1 W11658802 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model GU2275XTVY2

Near Euclid, OH 44117

Jason N

Job Details: 04/22/2025

"Cc unit leaking from front and not completing cyclesRan wash cycle, noticed immediately excessive suds in tub, pushing water level high enough to leak from tub lip. Used some vegetable oil to bind to detergent and let circulate for several minutes. Repeated this step several times until system was clearing of detergent. All functions passed. Advised customer on detergent usage. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Cleveland, OH 44108

Jason N

Job Details: 04/22/2025

"Cc unit not cooling in FF section and freezer door is stuck Found freezer door slide popped out of position, corrected and found slide mount screw has backed out on left side. Tightened screw, door slides now operating properly. Unit is cooling but no airflow to either section, found evap fan not running. Checked power to fan motor, good at 119v. Unit will need evap fan motor replaced. ; ordrng 1 WPW10464673 (Motor-evap)"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Shaker Heights, OH 44120

Jason N

Job Details: 04/22/2025

"Cc unit leaking water underneath and not spinning up Checked under unit, found evidence of water leaking through gearcase. Rotor and slider are not moving smoothly. Unit will need gearcase, slider and rotor replaced. Customer declined repair."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Eastlake, OH 44095

Brian M

Job Details: 04/22/2025

Installed and tested valves Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

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