Service History 2 - Fred's Appliance

We serviced a

KITCHENAID RANGE

Model KSGG700ESS6

Near Painesville, OH 44077

Joe O

Job Details: 02/01/2023

"Cc: not maintaining tempsCustomer stated unit intermittently will not re heat during cycle. He stated if baking at 275 for 4 hours intermittently the unit will drop to 180 degrees, advised customer of fluctuations in temperature. Ran test bake. Monitored. Unit averaging 340 degrees. Op test ok"

We serviced a

AMANA REFRIGERATOR

Model ART308FFDM10

Near Maple Heights, OH 44137

Jason N

Job Details: 02/01/2023

"Cc unit not coolingFound both sections are room temperature, compressor is not running. Found start relay clicking. Checked amp draw on compressor, reading 9.44A and then relay overload opens. Compressor is locked and need replaced. Part not showing in stock from Marcone, office to schedule customer with next service date. ; ordrng 1 W11582579 (Compressor) and 1 W11109499 (Drier)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Parma, OH 44129

Manny

Job Details: 02/01/2023

"Cc unit shuts off mid cycle, verified and no codes, checked heater and 14.5 ohms within range, checked from both pin to ground and have continuity, spoke to bj and he said hes not sure if is supposed to have continuity to ground, calling TL spoke to, Rich he said there should be no continuity from p4 to ground, advise replacing the heater, ; ordrng 1 W10703867 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS7

Near Aurora, OH 44202

Corina B

Job Details: 02/01/2023

Cc that there is water leaking on the floor. Confirmed. Found the drain tube a duck bill. Replaced the drain tube from t/s. Service pointer W10632338. Steamed the drain hole out. Opt test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Cleveland, OH 44109

Marie V

Job Details: 02/01/2023

"Cc unit is off balance shaking. Confirmed unit had a broken leg. Replaced from surplus. Ran diag found error code F2e1 ui stuck button. Verify panel, all buttons worked. Found unit has bezel lid lock broken, ordering. Cust will install. No need to go back.; ordrng 1 W11559688 (Bezel) and 1 W11213957 (Leveling feet)"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, OH 44109

Marie V

Job Details: 02/01/2023

"Cc unit will not complete cycle. Ran diag found error code f7e7 motor unable to reach target rpm , f0e2 oversuds , f0e3 overload, f0e7 load detected when running cleaning cycle. Ran auto test and verify unit underneath, all connections are good. Ran calibration and auto test they both worked. Explain size load and detergent amount per cycle. Op test okAlso found a sock stock on the bleach dispenser. Looks like they added clothes all the way to the top. Unit is working properly."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Parma, OH 44134

Gabriel P

Job Details: 02/01/2023

"Replace gaskets and steam out,opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MBL2255KES

Near Shaker Heights, OH 44120

Jason N

Job Details: 02/01/2023

Cc unit not making iceFound ice maker stuck in mid cycle. Checked power to ice maker when door switch is made. Good at 117v. Unit will need ice maker assembly. ; ordrng 1 D7824706Q (Icemaker)

We serviced a

KITCHENAID RANGE

Model KSDB900ESS2

Near Rocky River, OH 44116

Angel

Job Details: 02/01/2023

Replaced bake element than tested unit by preheating it to 350* and preheated perfectly opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EHL02

Near Strongsville, OH 44149

David R

Job Details: 02/01/2023

"Took off compressor and drier. Soldered drier and steel line kept getting clogged. Cut steel line. Got drier on and when pushing back into place, still line snapped off at cabinet. Cannot repair, non repairable. Calling tech line to document that unit is non repairable. Sent pics. Documented. Warranty to contact customer or customer to contact customer assistance line with file number. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Kent, OH 44240

Brian M

Job Details: 02/01/2023

"Unit not cooling Compressor windings open Needs compressor ; ordrng 1 W11574734 (Compressor), used 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near North Royalton, OH 44133

Manny

Job Details: 02/01/2023

"Cc that water from the sink gets in the unit, stated that when sink is draining the water goes into the unit, check drain line and drain hose too low, elevated hose and ran test, no water in the unit after customer filled the sink and let it drain as unit was draining, opt test ok"

We serviced a

MAYTAG DRYER

Model MGDB835DW4

Near Strongsville, OH 44149

Gabriel P

Job Details: 02/01/2023

"Found bearings on pulley squeaking replace from t/s.opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

GE DISHWASHER

Model PDW8280N20SS

Near Avon Lake, OH 44012

Angel

Job Details: 02/01/2023

"Cc that unit is leaking. Verified and unit is leaking from inlet valve will need i let valve replaced. Gave customer the estimate and stated since he recently moved in he would rather get a new unit and noticed the unit is old and has some parts discontinuing; ordrng 1 WD15X10014 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model n/a

Near Kent, OH 44240

Brian M

Job Details: 02/01/2023

Installed sensor Ran test bake and calibrated OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS1

Near Solon, OH 44139

Corina B

Job Details: 02/01/2023

"Replaced the drain pump. Unit is draining. Moved the wires on the drain pump, no broken wires for the drain pump. Unit was pulled out, plumber coming back to reinstall. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Euclid, OH 44123

Jason N

Job Details: 02/01/2023

"Cc unit not spinning outRan diagnostics, found codes f0e7 for load detected during clean cycle and f8e1 for long fill. Found drain hose to unit, laying on floor draining into floor drain. Hooked drain hose up to side of washtub. Cleared codes and ran auto test cycle. All functions passed. Op test good."

We serviced a

GE REFRIGERATOR

Model GFSS6KKXASS

Near Strongsville, OH 44149

Manny

Job Details: 02/01/2023

"Cc unit making a clicking noise and no ice produced, verified and icemaker is stuck in a harvest and keeps clicking, unit needs ice maker replaced, ordering ice maker.; ordrng 1 WR30X10097 (Ice maker assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MFT2776FEZ00

Near Avon Lake, OH 44012

Angel

Job Details: 02/01/2023

"Replaced control board, damper, harness with fan and drip pan set temperatures correctly also let the customer know that the copper line for the water on the back of the unit is crimped by the floor looks like when they pushed the unit back since the line is coming out the floor it got pinched causing it to crimp also stated she did have the water just dripping out when dispensing and let her know thats why and it can give her issues with making ice as well so she has to get that fixed. Opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Olmsted Township, OH 44138

Manny

Job Details: 02/01/2023

"Tub came damaged, see pics; ordrng 1 W11219115 (Outer tub)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Solon, OH 44139

Brian M

Job Details: 02/01/2023

Cc u it not washing Ran test found sump humming not creating pressure Needs sump assembly ; ordrng 1 W11416362 (Sump) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/01/2023

"Checked power at board, missing 120 Temps at 5-8 degrees Checked voltage at switches all functioning Called whirlpool They are sending it for review"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near North Royalton, OH 44133

David R

Job Details: 02/01/2023

"Cc unit not cooling. Found harness wire to compressor vibrated loose, causing no voltage to go to compressor, corrected, tested, good. Compressor came right on. Give 24 hours to return to normal temps and 24-48 for full bin of ice. Called techline to document. Unit is good."

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Brecksville, OH 44141

David R

Job Details: 02/01/2023

Scratches and marks on door. Ordering a new door. ; ordrng 1 W11385801 (Door)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Euclid, OH 44123

Jason N

Job Details: 02/01/2023

"Cc unit lid locked and unit will not power on Customer did not have a pop, contacted office, they did not receive anything from RaC. Ran m/s entitlement, its blank. Contacted office, JS, stated to have customer call RaC to see if they could send us the pop. RaC is contacting WP to verify warranty. Checked power into main board, found main board is burnt, component on main board popped. Unit will need main board replaced. ; ordrng 1 W11543997 (Main control)"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Bedford, OH 44146

David R

Job Details: 02/01/2023

"Cc unit UI is working but when running trying to agitate or spin, loud buzzing noise. Ran diagnostics, will not agitate, bussing coming from Actuator. Replaced from t/s. Tested in Quick wash. Good. Op Test Ok. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Parma, OH 44129

David R

Job Details: 02/01/2023

"Cc unit on left side got to touch, customer said they took temp and getting close to 200 degrees on side. Had customer run oven at 400* while I was on the way. Unit has been at bake 400* for more than half an hour. Left side is also where the vent for the oven leads out. Calling techline to document. Techline agreed, that side more liable to get hot because of the vent running through that side. Unit is good. Working properly. Op Test Ok."

We serviced a

FRIGIDAIRE FREEZER UPRIGHT

Model LFFH20F3QWC

Near Mentor, OH 44060

Jason N

Job Details: 02/01/2023

Recovered refrigerant. Installed compressor and uv filter drier from truck stock. Pulled vacuum on system to 29 in/hg. Recharged system with 4.2oz. Of r134a. Low side stable at 0psi. Op test good. ; used 1 WPW10143759 (DRIER) from stock

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2313LS0

Near Cleveland, OH 44103

Joe O

Job Details: 02/01/2023

"Cc: not cooling ff sectionFound temps in ff section at 57 degrees, freezer at -7 degrees. Found drain tube plugged, lower drawer frozen in unit. Found control housing melted to liner, liner is cracked and warped(took pic). Freezer evap frosted over. Ohmed out heater circuit from control, checked good at 29 ohms. Needs control, and drain tube cleared. Customer does not want to repair at this time; ordrng 1 241739710 (board-control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Cleveland Heights, OH 44118

Joe O

Job Details: 02/01/2023

"Cc: not making ice, dispenser brokenFound display cracked, does allow selections but also makes its own selections. ice maker off upon arrival. Turned ice maker on. Ice maker cycled, and filled. Advised customer ui may have turned ice maker off. Needs uiCustomer showed popPart shows out of stock. Office to reschedule ; ordrng 1 W11284720 (panel-ui)"

We serviced a

WHIRLPOOL COOKTOP GAS

Model WCG55US6HS00

Near Shaker Heights, OH 44122

Joe O

Job Details: 02/01/2023

Installed igniter. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrt104tfdw00

Near Parma, OH 44134

Marie V

Job Details: 02/01/2023

"Cc that the unit is not running constantly and that is not cold enough. Took temps in freezer was at 7* and fresh food section at 40*. Cust said that unit is not running for like 5 hours. Fan is running, removed back panel and theres full frost. Try getting the thermostat to come on colder, had to shut it off and get it all the way cold to get it to come on. Would recommend replacing thermostat, but is cooling properly at this point. Cust will call us back if they want to continue. ; ordrng 1 W10839843 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Parma, OH 44129

Marie V

Job Details: 02/01/2023

"Cc that the gasket was not sealing all the way and the door was stuck. Cust cleand it up. Verify gasket, is sealing all the way. Also this gasket goes between liner and door. They dont go back the same way. If gasket breaks unit will need new door. No adjusted needed at this pont. Advice cust to open door from middle of handle . Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV03

Near Brooklyn, OH 44144

Marie V

Job Details: 02/01/2023

"Replaced water valve, control, ice maker and ice maker fan. Cycled ice maker. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Brook Park, OH 44142

Marie V

Job Details: 02/01/2023

"Cc that the unit was off balance and that the unit showed a error code. Ran diag found error code F3E3 inlet water temp fault , F0E5 off balance load , F0E2 oversuds , F7E7 motor unable to reach target rpm. Verify unit underneath, also motor winding are in range as tech sheet shows. Unit is running properly at this point. Explain cust off balance loads and how to prevent them . Also detergent amount. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Mentor, OH 44060

Jason N

Job Details: 02/01/2023

Installed UI panel and dispenser drawer. Ran test cycle. All functions passed. Customer also concerned about condensation buildup on console face of unit. Advised customer this will be normal if running a warm/hot temperature cycle since there is no lid seal to prevent steam from escaping lid. Op test good.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Pepper Pike, OH 44124

Joe O

Job Details: 02/01/2023

"Called customer as unit is tripping gfci and the manufacturer states units should not be connected to any gfci or ark fault circuit. Customer stated unit will work on a non gfci circuit, but not the gfci. Advised customer the unit needs to be on a dedicated non gfci circuit."

We serviced a

KITCHENAID WALL OVEN

Model KEMS309BBL01

Near Pepper Pike, OH 44124

Joe O

Job Details: 02/01/2023

"Arrived, found one ui board incorrect. Has the correct part number wrong part. ; ordrng 1 WPW10708464 (cntrl-elec)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Garfield Heights, OH 44128

Corina B

Job Details: 02/01/2023

"Replaced the tub, inner and outer door, ui and seal. Tested no leaks. Opt test ok. Put the model serial tag on the inside of the kick plate."

We serviced a

WHIRLPOOL DRYER

Model MDG4000BWW

Near Moreland Hills, OH 44022

Joe O

Job Details: 02/01/2023

"Cc: not tumblingFound belt snapped. Needs belt.; ordrng 1 WP33002535 (belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model PDT715SYNFS

Near Novelty, OH 44072

Corina B

Job Details: 02/01/2023

"CC that the unit is still leaking. Pulled unit out checked the hose, secured. Started a cycle, no leaks. Put unit back in with it washing, found water leaking on the right side. Raised the feet and reinstalled the dishwasher. Tested no leaks. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW0

Near North Ridgeville, OH 44039

David R

Job Details: 02/01/2023

"Cc unit making noise in spin. Found gearcase is started to leak, making loud noise just by spinning by hand. Will need new gearcase assembly and hub kit. Gave estimate to customer ; ordrng 1 W10324651 (Hub kit) and 1 W11132267 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW0

Near Parma, OH 44134

Manny

Job Details: 01/31/2023

"Replaced, control and console, ran test pass, opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Strongsville, OH 44149

David R

Job Details: 01/31/2023

"Per model/serial, unit is under 1 year warranty, check entitlement. Cc unit not draining. Checked drain pump, good, hose good. Found plug from disposal never removed so it could drain. Corrected, good. Customer put detergent in rinse aid spot. Let customer know where rinse aid and detergent spots are. Customer to review owners manual if necessary. Customer to clean rinse aid off. Unit is good and draining and all components working. Op Test Ok."

We serviced a

GE WASHER

Model GTWN7450H1WW

Near Painesville, OH 44077

Brian M

Job Details: 01/31/2023

Cc of noise on washer Could not duplicate Advised to watch

We serviced a

KENMORE DRYER

Model 110.647224

Near Kent, OH 44240

Brian M

Job Details: 01/31/2023

"Cc unit not heating and timer wont stop and door doesnt turn it off Found door switch broken timer contacts bad and heater open ; ordrng 1 WP8299784 (timer) and 1 WP3406107 (switch-dor) and 1 279838 (element,heater) and 1 SHIPPING (shipping and handling)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near North Olmsted, OH 44070

Marie V

Job Details: 01/31/2023

Found same issue as previous tech. Replaced cam and belt . Advice load size and off balance loads. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW1

Near Gates Mills, OH 44040

Joe O

Job Details: 01/31/2023

Cc: oven not heatingFound unit is receiving proper power. Control not sending power to bake and broil elements. Needs control; ordrng 1 W11594224 (Control)

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS7B

Near Strongsville, OH 44136

David R

Job Details: 01/31/2023

"Cc unit not latching. Broken latch. Will need new latch assembly. Ordering. ; ordrng 1 5304517280 (Latch assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model mSS25C4MGZ06

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/31/2023

"Cc that the unit is not making ice. Confirmed. Found water coming in frozen. Found heater for fill tube for ice maker open unit will need new door, defrosted line and cycled ice maker. Explain it takes 6 to 8 weeks for door to arrive. ; ordrng 1 W11577825 (Door)"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Parma, OH 44134

Angel

Job Details: 01/31/2023

Cc that unit is not spinning out the clothes. Ran diagnostics and tested the spin and found the hub is stripped replaced hub tested unit opt test ok.; used 1 W10528947 (HUB) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Cleveland, OH 44144

Angel

Job Details: 01/31/2023

Cc that unit kept on running. She had the unit unplugged so I plugged it in checked for error codes and had no error codes so I ran a auto test and worked perfectly also ran a calibration unit as of now working as should gave her so e pointers on how to set the settings and load sizes opt test ok.

We serviced a

MAYTAG DRYER

Model PYE2000AYW

Near Bedford, OH 44146

Joe O

Job Details: 01/31/2023

Cc: not workingFound thermal fuse on heater out. Jumped fuse unit started. Op test ok; ordrng 1 LA-1053 (thermo kit)

We serviced a

KITCHENAID COOK TOP

Model KICU569XBL0

Near North Olmsted, OH 44070

Marie V

Job Details: 01/31/2023

"Cc that the unit made a noise and right hand side stopped working. Confirmed f47 error code. Replaced controls, try doing configuration unit fails, wont stop beeping once cooktop is on. Unit will need harness and control panel. ; ordrng 1 WPW10396615 (Control) and 1 W10409868 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSS30C7EYB00

Near North Olmsted, OH 44070

Marie V

Job Details: 01/31/2023

Cc that the unit had the wires broken at the left door and it stared smoking. Verify wires. Wires where broken. To fix unit. Will need new door. Took picks and called safety . David. Nothing they can do at this point. Also door is discontinued. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Aurora, OH 44202

Brian M

Job Details: 01/31/2023

Installed harnesses control and thermostat and bulb Ran test cycle OP Test Ok

We serviced a

GE REFRIGERATOR

Model PYE23KSDCSS

Near Bay Village, OH 44140

Angel

Job Details: 01/31/2023

"Cc that ff section is not cooling properly. Took temperatures and freezer was at 1* and ff section at 53*. Removed evaporator cover and had good frost found that the fan was jammed up causing the unit not to cool properly. Will need fan replaced ordering fan kit to be replaced.; ordrng 1 WR49X26666 (Fan kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Royalton, OH 44133

David R

Job Details: 01/31/2023

"Cc unit sound, not spinning or agitating. Service Pointer #: W11632927, found capacitor leaking. Replaced from t/s. Also found Hot water not turned on. Corrected. Ran a normal wash. Unit still making noise in agitate like it doesnt want to come back around like it should. Ordering motor, harness, control and actuator ; ordrng 1 W11513246 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Actuator) and 1 W11643701 (Harness), used 1 W11395618 (CAPACITOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED6120HW1

Near North Royalton, OH 44133

David R

Job Details: 01/31/2023

Replaced blower motor wheel. Ran. Tightened up loose leveling legs. Good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Shaker Heights, OH 44122

Corina B

Job Details: 01/31/2023

"Cust showed pop, sent pic CC that the unit is not turning on. Confirmed. Found the plug is not secured into the outlet. Started a cycle. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB865GW1

Near Bay Village, OH 44140

Gabriel P

Job Details: 01/31/2023

"Gearcase sound loud and leaking oil giving estimate customer will not repair ; ordrng 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Rocky River, OH 44116

Manny

Job Details: 01/31/2023

"Cc unit making a weird noise when dispensing water, stated started after filter was replaced, verified and unit making a vibration noise when dispensing, took valve cover off dispensed without cover and still making the noise, noticed a jar of sauce against the back cover removed jar and no noise. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Avon Lake, OH 44012

Angel

Job Details: 01/31/2023

Cc that unit is only filling up with hot water. Verified and found that the hot and cold hoses are reversed switched them up to the correct location tested unit again opt test ok.

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS07

Near Cleveland, OH 44109

David R

Job Details: 01/31/2023

"Replaced cap, mag, diode, tested. Unit is heating. Good. Op Test Ok"

We serviced a

WHIRLPOOL DRYER

Model WED9470WW1

Near Shaker Heights, OH 44122

Corina B

Job Details: 01/31/2023

Cc That the unit does not start. Ran diag F70 No Communication Between Electronic. Checked the connection to the ui and the control. Are good. Will need a new control. Part is nla. Unit is working now. ; ordrng 1 W10256719 (Control)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Columbia Station, OH 44028

Marie V

Job Details: 01/31/2023

Cc of front right burner is not working. Confirmed. Found ignitor not working. Replaced it ignitor that was sent. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 01/31/2023

Found drain hose on floor correct issue advise customer to follow manual instructions otherwise unit will not work opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Fairview Park, OH 44126

Manny

Job Details: 01/31/2023

"Replaced motor, belt and cam, ran test cycle, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Avon, OH 44011

Gabriel P

Job Details: 01/31/2023

Replace gasket and steam opt test ok

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Avon Lake, OH 44012

Angel

Job Details: 01/31/2023

Cc that the top oven seems to not be baking correctly one side will be cooked and the other will not. Ran diagnostics to check error codes and no error codes so I ran unit to preheat to 350* and unit preheated perfectly also waited about 15mins to check the temperature again and the temperature was at 352* unit is heating as should. Explained to customer that depending on what there cooking they have to make sure the racks are at the proper setting also to try the convection cooking for cooking evenly because he states its only stuff that are big smaller stuff are fine opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WETLV27HW2

Near Parma, OH 44134

David R

Job Details: 01/31/2023

Replaced cutoff kit. Still not heat. Found harness on motor was not completely on. Corrected. Tested. Good. Heating and cycling. Op Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ01

Near Solon, OH 44139

Brian M

Job Details: 01/31/2023

Installed led OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Avon, OH 44011

Gabriel P

Job Details: 01/31/2023

"Found gearcase leaking lots of oil and it got to motor,pulley,belt,and capacitor giving estimate she will not fix ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Pulley) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 WPW10427633 (Shield) and 1 W10528947 (Hub)"

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near Independence, OH 44131

David R

Job Details: 01/31/2023

"Replaced slider. Ran diagnostics mode. Good, Ran drain and spin with load of towels, good. Customer to monitor. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Avon Lake, OH 44012

Angel

Job Details: 01/31/2023

Cc that unit is not dispensing ice and he had another company come out to fix it but it stopped working again. Verified and found that the other company instead ordering door which thats what it needs they rejoined every wire on the harness to make it longer and to try to fix the issue. Unit will need door replaced. Office to reschedule with customer ; ordrng 1 LW10691266 (Freezer door)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Seven Hills, OH 44131

David R

Job Details: 01/31/2023

Cc unit FZ door making noise when closing. Found a little extra molding on bin. Took off and corrected. Tested and had customer test. Good. No noise. Op Test Ok

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Avon Lake, OH 44012

Angel

Job Details: 01/31/2023

Replaced all orifice holders with ignitors cooling fan and screws tested unit to make sure it would preheat opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HWHO

Near Solon, OH 44139

Brian M

Job Details: 01/31/2023

Cc unit not washing Found sump just humming Needs sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock

We serviced a

MAYTAG SXS REFRIGERATOR

Model MSF25C2EXM00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 01/31/2023

"Cc unit filter stuck, gray cap for end of filter missingFound filter not fully seated into housing. Advised customer filter must be fully inserted for release button to work properly. Showed customer how to install filter. Ordering filter end cap. Customer to install cap, no return visit. ; ordrng 1 WP2260518MG (Filter cap)"

We serviced a

KITCHENAID MICROWAVE

Model KOCE900HBS02

Near Cleveland, OH 44121

Jason N

Job Details: 01/31/2023

"Installed new console. Unit now displays f6e9 Lower ACU communication error. Unit will need lower ACU replaced. Found microwave door is slightly warped causing right side interlock switch to not be fully actuated. Ordering outer door assembly. Door is not showing in stock from Marcone, but customer wants scheduled to have us replace ACU board to restore unit functionality. ; ordrng 1 W10775494 (Door) and 1 W11294388 (ACU lower)"

We serviced a

WHIRLPOOL DRYER

Model WET4124HW0

Near South Euclid, OH 44121

Jason N

Job Details: 01/31/2023

Installed harness. Ran auto dry cycle. Timer is now advancing with no load. Op test good.

We serviced a

KENMORE WASHER

Model 110.922831

Near Garfield Heights, OH 44125

Joe O

Job Details: 01/31/2023

Installed gear case. Ran wash and spin. Unit agitating and spinning. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Garfield Heights, OH 44125

Jason N

Job Details: 01/31/2023

"Cc unit not heatingFound no power to ignitor, no flame. Checked all thermals. Found ignitor physically open. Replaced ignitor using customer supplied pre Id part. Ran dryer op test, good ignition and flame. Op test good."

We serviced a

WHIRLPOOL DRYER

Model WED8300SW1

Near Cleveland, OH 44105

Joe O

Job Details: 01/31/2023

Installed thermal cut off. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Cleveland, OH 44125

Jason N

Job Details: 01/31/2023

"Cc unit not starting or completing cycles Ran auto test. Found unit is not agitating or spinning. Checked under unit, found belt had come off pulley and motor. Belt, belt guard and pulley are saturated with oil. Unit will need gearcase replaced due to failed main seal. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Pulley) and 1 WPW10006384 (Belt)"

We serviced a

WHIRLPOOL DRYER

Model LEN2000PW0

Near Cleveland, OH 44105

Joe O

Job Details: 01/31/2023

Cc: not heatingFound terminal wire shorted to terminal block cover. No damage to wires. Unit is receiving proper power. Checked element. Element open. Needs element. Replaced element. Ran test cycle. Op test ok Cust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; used 1 279838 (ELEMENT) from stock

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Chesterland, OH 44026

Jason N

Job Details: 01/31/2023

"Cc unit stopped working in cyclePlugged in unit, found unit lid locked. Ran diagnostics, found codes f2e1 for stuck button and f7e1 for basket speed fault. Ran auto test, found unit motor humming in agitation and spin. Replaced capacitor using truck stock part. Cleared codes and reran auto test. All functions passed. Op test good. ; used 1 W11428524 (Capacitor) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lyndhurst, OH 44124

Joe O

Job Details: 01/31/2023

Cc: not heatingFound venting kinked. Found water inside unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found element open. Needs element. Replaced element. Tested. Op test ok; used 1 279838 (ELEMENT) from stock

We serviced a

FRIGIDAIRE STACK W/D

Model FLCG7522AW3

Near Westlake, OH 44145

Manny

Job Details: 01/31/2023

"Cc unit not heating, verified and no flame, ignition good check components and pass, checked valve coils and out of range, unit needs gas valve replaced.; ordrng 1 5304524455 (Gas valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 1106182000

Near Shaker Heights, OH 44120

Corina B

Job Details: 01/31/2023

CC that there is a noise. Turned dryer on with clothes. No unusual noises. Working as designed opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP25FNBL00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/31/2023

Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Chardon, OH 44024

Jason N

Job Details: 01/31/2023

"Cc unit not agitating Ran diagnostics no codes stored. Ran auto test. All functions passed. Found when running a load, drive hub is slipping. Pulled agitator and checked drive hub, drive hub is worn. Gearcase drive shaft splines are corroded and rounded. Unit will need drive hub and gearcase. ; ordrng 1 W11454738 (Gearcase) and 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Lyndhurst, OH 44124

Joe O

Job Details: 01/31/2023

Installed gasket. Steamed out gasket. Unit sealing. Op test ok

We serviced a

GE WASHER

Model GTW220ACK1WW

Near Huntsburg, OH 44046

Jason N

Job Details: 01/31/2023

Installed lid lock kit. Ran spin and drain cycle. Unit lid locked and unit spun properly.

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS0

Near Wickliffe, OH 44092

Joe O

Job Details: 01/31/2023

Cc: oven not lightingFound pizza pan in storage bin sliding back into igniter. Tested with drawer pulled out. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Amherst, OH 44001

Angel

Job Details: 01/31/2023

Replaced thermistor and control box set temperature and made sure everything was running correctly opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Orwell, OH 44076

Jason N

Job Details: 01/31/2023

"Cc unit not starting Checked power into unit, found L1 to L2 reading 0v. L1 to N reading 9.4v. L2 to N reading 121v. Unit is missing L1 power in. Tried resetting breaker several times, no change. Advised customer to contact and electrician to diagnose power issues."

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Highland Heights, OH 44143

Brian M

Job Details: 01/31/2023

Cc unit not draining Found wire damage Fixed pump harness OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ05

Near Mentor, OH 44060

Joe O

Job Details: 01/31/2023

Cc: not making iceFound ice maker stuck mid cycle. Tested power to ice maker. Ice maker receiving proper power. Needs ice maker. Replaced ice maker. Found unit getting really low water pressure. Customer has yet to replace saddle valve and plastic line. Advised to get a plumber to replace those. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Independence, OH 44131

David R

Job Details: 01/31/2023

"Cc unit leaking from FZ. Found build up of ice across the FZ cabinet floor. Found build up of ice on FF section as well. Clogged drain tube. Steamed ice away and unclogged drain tube, tested. Good. Evap pan for FF a little bent. Corrected. Op Test Ok."