We serviced a
MAYTAG WASHER
Model LAT9605AAE
Near South Euclid, OH 44121
Dan H
Job Details: 07/10/2024
"Customer complaint of squealing and burn rubber smell, started spin cycle, unit spun pulleys are freely moving, started normal wash cycle, unit filled and began agitating, no squealing noises heard, no burning smell noticed, unable to duplicate the problem, unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Euclid, OH 44132
Dan H
Job Details: 07/10/2024
"Customer complaint that unit will not stop humming, confirmed, found unit in continuous drain, canceled, unit stopped, drain pump came back on, repeated with same results, unit needs new control; ordrng 1 W11603811 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Dan H
Job Details: 07/10/2024
"Installed led modules, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT751SAPZ1
Near Mentor, OH 44060
Dan H
Job Details: 07/10/2024
"Customer complaint that unit is leaking, confirmed, found unit leaking from tub seam, unit needs new tub; ordrng 1 W11409866 (Tub)"
We serviced a
GE RANGE
Model JB988T0H4WW
Near Mentor, OH 44060
Dan H
Job Details: 07/10/2024
"Customer complaint that oven is taking too long to heat, confirmed, oven temperature sensor is good, unit needs new control, part is no longer available , unit cannot be repaired ; ordrng 1 WB27T10485 (Cntrl)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near East Cleveland, OH 44112
Manny
Job Details: 07/10/2024
"Replaced parts ordered, opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44104
Manny
Job Details: 07/10/2024
"Cc unit not working, verified unit needs valve, gearcase and drive components, unit top is rusted. Ordering, customer wants to be added to cancel list ; ordrng 1 285565 (Agitator) and 1 W11454741 (Gearcase) and 1 W10913953 (actuator) and 1 W11428524 (Cap) and 1 W10721967 (drive pulley) and 1 W11026446 (top) and 1 W11307244 (latch) and 1 W11210463 (valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Cleveland, OH 44102
Manny
Job Details: 07/10/2024
"Cc unit not cooling in the ff, verified and fan not running, and thermal fuse open needs damper, heater, harness and fan, unit will need to be steamed ; ordrng 1 W11609466 (Wire harness) and 1 WPW10464673 (motor-evap) and 1 W11087463 (damper) and 1 W11562215 (Heater)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKB2
Near Rocky River, OH 44116
Manny
Job Details: 07/10/2024
"Cc unit not drying, verified and no heat, and control clicking, unit needs element and control ; ordrng 1 W11660283 (Control) and 1 W11537778 (Heater)"
We serviced a
KITCHENAID ICEMAKER
Model KUID308ESS2
Near Bay Village, OH 44140
Manny
Job Details: 07/10/2024
"Cc unit not making ice and making a loud grinding noise, verified and unit needs flow pump and recirculating pump. Customer want to be add to cancel list with me if parts arrive before Friday ; ordrng 1 W11542868 (Pump) and 1 W11542867 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
Bill
Job Details: 07/10/2024
"evap frozen again, called tech line explained all the parts that have been replaced. Had ran a few test, tech line suggested replacing the Ui. Ordered new Ui follow up scheduled for 7/16; ordrng 1 W11567938 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ17
Near Strongsville, OH 44136
Bill
Job Details: 07/10/2024
"Cc not cooling as it should, confirmed cc. Found partial frost pattern on evap, found small seep in shrater valve. Tightened valve, checked standing pressure. 25 psi, equalized. Recharged system with 1.78 oz of r600, monitored pressure. Opt test good."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Strongsville, OH 44149
Bill
Job Details: 07/10/2024
"Cc water leaking, could not confirm. Removed back of unit and ran a diagnostic auto cycle. Could not find any leaks. Unit operating as intended."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS2
Near Strongsville, OH 44136
Bill
Job Details: 07/10/2024
"Cc unit wont stop running, confirmed cc. Unit drain pump activated by water in float switch, found gasket and door seal on left side to be folded wrong allowing water to leak past. Ordered new seal and gasket. Follow up scheduled for 7/16; ordrng 1 W11483553 (Gasket) and 1 W11664713 (Door seal)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Parma, OH 44134
Bill
Job Details: 07/10/2024
"Cc top rack is not moving easily, confirmed cc. Found top right rail not seated properly, reseated rail. Had customer test after I tested. Opt test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM4
Near Chagrin Falls, OH 44023
Bill
Job Details: 07/10/2024
"Cc ice build up on bottom of freezer, confirmed cc. Steamed ice out, steamed drain clear. Ran endoscope down drain to verify a clear drain. Unit is now draining appropriately."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300ESS12
Near Aurora, OH 44202
Bill
Job Details: 07/10/2024
"Changed damper, damper continues to open and close constantly. Ordered new Ui and control, follow scheduled for 7/15.; ordrng 1 WPW10317076 (Control) and 1 W11642241 (Ui control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near North Ridgeville, OH 44039
David R
Job Details: 07/10/2024
"Cc in spin towards the end when stopping, grinding/ banging noise. No error codes. Ran test mode, heard noise. Replaced cam pulley from t/s. Also took off back panel, rearranged and made sure it was flat and in correct spot. Also went and checked all other components. All in correct position. Replaced drain pump from surplus, sounded like vibration coming from there. Ran unit. Good. Op Test Ok. ; used 1 W10721967 (PULLEY), and 1 W11399437 ( Drain pump) from stock"
We serviced a
ADMIRAL DRYER
Model AED4675YQ1
Near North Ridgeville, OH 44039
David R
Job Details: 07/10/2024
"Cc sponge fell down lint trap. Removed sponge. Tested unit, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near North Ridgeville, OH 44039
David R
Job Details: 07/10/2024
"Cc no ice. Went through Icemaker troubleshooting. Test 56, E5 error. Optics test good. Deli control is good. Found in test 19, was not receiving 12vDC to fascia heater. Says if no voltage to replace aurora board. Ice box fan was ramping in test mode instead of staying consistent, voltage was dropping.. Documented and went over what is going on and findings. Ordering parts needed. ; ordrng 1 W10804160 (Aurora supply board) and 1 W11577100 (UI control) and 1 W11658802 (Icemaker) and 1 W10846539 (Fan) and 1 WPW10675033 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Strongsville, OH 44149
Marie V
Job Details: 07/10/2024
"Cc that the unit is not washing dishes. Confirmed, check power going to motor 120V. And not working. Will need new motor, ; ordrng 1 W11087376 (Motor)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Strongsville, OH 44149
Marie V
Job Details: 07/10/2024
"Cc that the unit will not start unless reboot unit or flip breaker and when it does not works the light on the drum does works, check wires behind unit, they are good, good power. Also that light on the drum still on when unit does not wants to work . Ordering control and control panel; ordrng 1 W11413566 (Panel) and 1 W11525996 (Control b)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY010
Near Columbia Station, OH 44028
Marie V
Job Details: 07/10/2024
"Cc that unit stopped making ice and winter dispense water. Confirmed, used bypass on filter head, op test no good. Checked water coming in, nothing, found water was turned off to unit, tuned back on , it filled up with water for the ice maker, showed cust if anyone will remove unit from its location, will have to be careful with water line at the hinge. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD7500GW0
Near Lorain, OH 44052
Angel
Job Details: 07/10/2024
Cc that door was opening when using. Verified and found springs from hinges were off. Reinstalled correctly also replaced strike and catch option test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lorain, OH 44053
Angel
Job Details: 07/10/2024
Cc that they went on vacation and when they returned unit completely warm. Unit was off when I arrived to had to wait for unit to start and notice everything started besides compressor. Checked voltage at inverter box and it was receiving the DC voltage. Unit will need inverter box. Had part in truck stock replaced part compressor started running and temps started dropping opt test good.; used 1 W11087200 (Inverter box) from stock
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Amherst, OH 44001
Angel
Job Details: 07/10/2024
"Cc that unit is making a rattling sound at the beginning of cycle, not filling correctly and making a sound on the spin. Sound there hearing in the beginning is the drain pump when it starts to try to drain water it makes a rattling noise until it has water in it thats normal and at the end of the cycle the sound is coming from belt. Replaced cam because it was all glazed but belt was good. Tested unit and no more belt noise. For the sensing customer is trying to fill washer first and than putting the clothes in. Recommended to pour detergent in first than clothes and start cycle because washer has to sense and can throw it off if putting in clothes after it starts to fill opt test good."
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF1A
Near Amherst, OH 44001
Angel
Job Details: 07/10/2024
C that unit was not starting. Tested unit about 8 times and started every time with no issues. Leveled the unit a bit just to get door to latch a bit better and recommended to be careful with the delay button which is right next to the start because if they hit it unit will not start until how ever amount of hours they set the delay. Recommended to monitor if anything to give us a call.
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS6
Near Lorain, OH 44052
Angel
Job Details: 07/10/2024
"Cc that units door drops when you open it the buttons sometimes dont work also a burning smell. Verified and door will need springs and links, the console on top is damaged will need console and ui. But ran unit for a while and no smell of burning at all. Ordering parts.; ordrng 2 WP8270182 (Springs)s and 1 8194001 (Link) and 1 W10757833 (Console) and 1 WP8530995 (Ui)"
We serviced a
KENMORE DRYER
Model 11060992990
Near Painesville, OH 44077
Joe O
Job Details: 07/10/2024
"Cc: never heated after repairRan test cycle. No heat. Found thermal cut off open. Checked element(10 ohms, not shorted to ground). Spoke with bj, element likely sagging under heat and staying on. Can credit customer for operating thermostat. Needs element.Quoted difference in parts. Customer does not want to continue. Office to refund all but svc call; ordrng 1 WP3387747 (element9015) and 1 279769 (thermal cutoff)"
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS05
Near Columbia Station, OH 44028
David R
Job Details: 07/10/2024
Cc no display. Found wires burnt in power box. Cut back wires. Corrected. Good. SVC only. All components working. Op Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Parma, OH 44134
Manny
Job Details: 07/10/2024
"Cc unit gives code and humming, verified and unit just draining, cant reset, got unit unlocked and model matching pop, unit needs control and drain pump; ordrng 1 W11621183 (Control) and 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL DRYER
Model LER7648KQ2
Near Berea, OH 44017
David R
Job Details: 07/10/2024
Cc unit made a long bang and not working. Broken belt and idler. Replaced kit from t/s. Test. Good. All components work. Op Test Ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Broadview Heights, OH 44147
David R
Job Details: 07/10/2024
"Called customer to let him know techs were switched, went over F3E2 error code, failed moisture sensors. Gave estimate. Customer said do not come, cancel. ; ordrng 2 WP3387223 (Sensor)s and 1 WPW10298258 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Independence, OH 44131
David R
Job Details: 07/10/2024
Cc no power. Loose connection at power box. Corrected. Tested. Good. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon Lake, OH 44012
Angel
Job Details: 07/10/2024
"Discharged unit. Replaced compressor, checked for leaks and ran a 30 vacuum for about 10mins made sure it held and charged unit with 56g of R600a opt test good. Recommended customer to wait at least 24hrs for proper cooling.; used 1 Tjaf1200xxxxx (xxORDER SUB PARTx1/4 OD TUBE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW3
Near Euclid, OH 44123
Joe O
Job Details: 07/10/2024
Cc: shaking in spinAdvised customer it is normal for cabinet to shake with newer machines. Ran drain and spin. Unit slanted forward. Raised front feet. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Cleveland, OH 44103
Joe O
Job Details: 07/10/2024
Cc: not heatingInst control and igniter. Still not igniting. Found gas valve is receiving proper power. Needs gas valve; ordrng 1 W11590251 (Gas valve)
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS5
Near Painesville, OH 44077
Dan H
Job Details: 07/10/2024
"Customer complaint that unit is not starting, confirmed, found thermal fuse open again , unit needs new control and thermal fuse, part is no longer available ; ordrng 1 8534963 (Cntrl) and 1 8193762 (Tfuse)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44102
Angel
Job Details: 07/09/2024
"Cc that washer was starting and it would stop. Ran diagnostics and no fault codes, also ran a test and passed. Looked underneath unit and everything looks good. So We ran a Quick cycle with some clothes and it finished the while cycle as should. Cant find any issues with unit. Explained to customer that if unit when theyre going to start it if the light is flashing its paused light has to be steady opt test good."
We serviced a
KITCHENAID WALL OVEN
Model KOES530PSS00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/09/2024
CC that the unit is not turning off. Confirmed. Ran diag f2e1 stuck key. Can feel heat from the bake and is off. Will need a new control and ui. Part is out of stock. Office to reschedule ; ordrng 1 W11670513 (Console) and 1 W11448962 (Control)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/09/2024
Replaced the timer and knob. Opt test ok.
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Chagrin Falls, OH 44022
Corina B
Job Details: 07/09/2024
"CC that the unit is not spinning. Confirmed. Found the belt wrapped around the motor. Will need a new motor and belt. ; ordrng 1 WH01X27538 (Belt) and 1 WH03X29559 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED94HEXW2
Near Solon, OH 44139
Corina B
Job Details: 07/09/2024
CC that the unit takes for ever to dry. Confirmed. Found the outside vent blocked with lint. Advised Cust to have the vent cleaned. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ0
Near Madison, OH 44057
Dan H
Job Details: 07/09/2024
"Customer complaint that bake and broil elements come on at the same time when bake is selected, confirmed, control is sending power to broil element when bake is on, unit needs new control; ordrng 1 W11567368 (Cntrl)"
We serviced a
GE REFRIGERATOR
Model GNE27JSMAFSS
Near North Ridgeville, OH 44039
David R
Job Details: 07/09/2024
"Cc Stewarts appliance was out, FZ not cooling, ball of ice on line, tech steamed ice, still not cooling, determined it was a sealed system repair. Verified sealed system repair. Process stub crimped and will need to replace evap and comp. Gave estimate, customer paid svc, do not order parts. ; ordrng 1 WR87X30157 (Evap) and 1 WR87X10224 (Compressor kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRFF5033PZ00
Near Cleveland, OH 44111
Angel
Job Details: 07/09/2024
Replaced damper assembly opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM03
Near Cleveland, OH 44103
Manny
Job Details: 07/09/2024
Cleared ice make sure nothing in drain. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44108
Manny
Job Details: 07/09/2024
"Cc unit not spinning, check underneath and water damage on components unit needs gearcase, pulley, shifter, motor, harness cap and control; ordrng 1 W11550891 (Agitator) and 1 W11545744 (Harness) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W11497303 (Motor) and 1 W11399437 (Pump) and 1 W10913953 (actuator) and 1 W11428524 (Cap) and 1 W10721967 (drive pulley) and 1 W11654022 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Chardon, OH 44024
Joe O
Job Details: 07/09/2024
Cc: left side dropped. Found left side leveling leg not adjusted. Adjusted leveling leg. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LB0
Near Chardon, OH 44024
Joe O
Job Details: 07/09/2024
"Cc: not coolingFound temps in freezer at 3 degrees, ff at 48 degrees. Customer has only had unit plugged in since about 10. Ohmed out heating circuit. Checked good. Advised customer to monitor. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Shaker Heights, OH 44122
Bill
Job Details: 07/09/2024
"Cc not cooling, could not confirm. Temps at 12 deg in freezer and 45 in fresh food. Customer states that it started cooling on Sunday. Ordered new compressor, evap, and filter dryer, in the event that I have to tap the system. Also advised customer to monitor temps till our follow up date. Possible blockage that has cleared it self. Follow up scheduled for 7/12; ordrng 1 W11547313 (Compressor) and 1 W11109499 (Filter dryer) and 1 W11598432 (Evap)"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Shaker Heights, OH 44122
Bill
Job Details: 07/09/2024
"Cc unit not starting, confirmed cc. Motor would hum but not start, leaned unit back and found cap oil underneath. Ordered new cap follow scheduled for 7/12; ordrng 1 W11395618 (Cap)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Aurora, OH 44202
Corina B
Job Details: 07/09/2024
CC that she did a self clean with active tablets and had a lot of suds. Confirmed. Found water in the drain pan. Cleared the water. Started a cycle with oil to get rid of the excess soap suds. Opt test ok. ; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near University Heights, OH 44118
Bill
Job Details: 07/09/2024
"Cc melted control panel, confirmed cc. Ui membrane warped from excessive heat during cleaning cycle. ( uploaded quick pick.) There is no immediate danger or safety issue. Spoke with AIG safety department, representative gave me the go ahead to repair parts that are needed. Ordered control, membrane, and two igniters. Follow up scheduled for 7/12; ordrng 1 W10878844 (Control) and 1 W10879583 (Membrane) and 2 WPW10324738 (Igniter)s"
We serviced a
GE REFRIGERATOR
Model GIE18GSHBRSS
Near Lyndhurst, OH 44124
Bill
Job Details: 07/09/2024
"Cc water leaking, confirmed cc. (Uploaded quick pic of ice) valve has failed to stop water moving into ice maker. Ordered new valve, follow up scheduled for 7/12 ; ordrng 1 WR57X39965 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Shaker Heights, OH 44122
Bill
Job Details: 07/09/2024
"Cc sparking form rear of unit, confirmed cc. Removed terminal cover, found neutral wire burnt. (Uploaded quick pic of damaged wire.) unit will need new cord, block, and wiring harness. Gave estimate for repairs, customer chose not to continue repairs at this time.; ordrng 1 WP3397659 (Terminal block) and 1 W10640707 (Harness) and 1 61249 (3 prong dryer cord), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KOSE500ESS20
Near Highland Heights, OH 44143
Jason N
Job Details: 07/09/2024
Replaced UI board. Unit had error codes suggesting a stuck button.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW11
Near Lakewood, OH 44107
Manny
Job Details: 07/09/2024
"Cc gasket not sealed, verified and bottom of the gasket not sealed, heated and good seal opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Lakewood, OH 44107
Manny
Job Details: 07/09/2024
"Cc unit bouncing on every load, verified and bad shock and gear case leaking oil, unit needs gearcase, pulley, cap, shifter and agitator, customer will need to talk to maintenance manager.; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11395618 (Capacitor) and 1 W11130362 (suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Westlake, OH 44145
Manny
Job Details: 07/09/2024
"Replaced pump motor, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB05
Near Cleveland, OH 44135
Manny
Job Details: 07/09/2024
"No refrigerant to discharge, replaced parts ordered, set in a 30 inch vacuum holding for 15 minutes charged with 47g of R600a pressure at 5 in vacuum, unit is cooling, good frost in evap, opt test ok; used 2 W11506635 from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB5969SDM2
Near Shaker Heights, OH 44122
Bill
Job Details: 07/09/2024
Replaced gasket and door seal. Advised customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Aurora, OH 44202
Bill
Job Details: 07/09/2024
"Took temps in freezer, freezer at 4 degs. Replaced damper, tested opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KBS2
Near Brecksville, OH 44141
Bill
Job Details: 07/09/2024
"Replaced control and vent, ran diagnostics auto test. Opt test good. Ran customer through operation and settings use."
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Highland Heights, OH 44143
Jason N
Job Details: 07/09/2024
"Water temperature issue Checked water hookup, and tested valves. Called Techline, Rob, normal operation"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMW01
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/09/2024
"Unit not cooling. Low side pressure reading 20 in vacuum. Looks to be a restriction in system. Pressurized system with nitrogen. Found brown oil/powder coming out of system. Talked to BJ, recommended replacing compressor and heat exchanger. Heater exchanger not showing in stock, BJ is ordering from another vendor. ; ordrng 1 W10841139 (Compressor) and 1 WPW10143759 (Filter dryer) and 1 W10508992 (Heat exchanger)"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chardon, OH 44024
Joe O
Job Details: 07/09/2024
"Cc: not spinning out, wet clothes end of cycleFound error code f7e5(shifter fault) f7e6(motor fault) f7e1(basket speed sensor fault). Ran auto test. Found unit filling, washing, draining, spinning, unit shut down early during spin, unit has excessive shaking during spin. unit generated the same error codes. Found harnes has broken ground wire to capacitor. Found unit not sensing basket speed. Needs capacitor, actuator, basket. will use harness on returnBasket out of stock. Office to reschedule; ordrng 1 W11212745 (actuator) and 1 W11227944 (capacitor) and 1 W10521298 (spin basket)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Chagrin Falls, OH 44023
Joe O
Job Details: 07/09/2024
Installed drain tube. Cleared drain. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Euclid, OH 44123
Joe O
Job Details: 07/09/2024
Serial number was not correct. Shows outside of warranty. Cc: not coolingFound compressor tripping overload. Someone has installed a process stub on compressor. Found no pressure in system. Charged with nitrogen. Found unit leaking from inside cabinet near freezer door. Unit cannot be repaired. Called whirlpool tech line spoke with robert. Not repairable.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHB02
Near Wickliffe, OH 44092
Joe O
Job Details: 07/09/2024
"Cc: crushed ice when dispensing cubes, too cold in ff section, frost in freezerFound temps in ff section at 39 degrees. Advised customer cubes will still have some crushed ice as it still runs through crusher. Found no frosting in freezer. Could not duplicate issue. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1821TB0
Near Ashtabula, OH 44004
Dan H
Job Details: 07/09/2024
"Customer complaint of water leaking from top of fresh food section, confirmed, found fresh food section door gasket shredded at bottom preventing door from closing properly, unit needs new door gasket; ordrng 1 242193212 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Jefferson, OH 44047
Dan H
Job Details: 07/09/2024
"Customer complaint that unit is not starting, confirmed, lid is not locking, unit needs new lid lock; ordrng 1 W11670519 (Lid lock)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Painesville, OH 44077
Dan H
Job Details: 07/09/2024
"Installed new drawer track, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Mentor, OH 44060
Dan H
Job Details: 07/09/2024
"Installed new harness and drain pump, op test good"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Mentor, OH 44060
Dan H
Job Details: 07/09/2024
"Customer complaint that unit is not making ice, confirmed, found ice maker mold heater not working, unit needs new ice maker ; ordrng 1 DA97-15217D (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Painesville, OH 44077
Dan H
Job Details: 07/09/2024
"Customer complaint that unit is not filling up, valves are working, unit is filling to normal water level, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH01
Near Painesville, OH 44077
Dan H
Job Details: 07/09/2024
"Customer complaint that doors not closing properly, leveled unit, and adjusted door spacers, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1400AMW1
Near Painesville, OH 44077
Dan H
Job Details: 07/09/2024
"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, installed new sump assembly, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2571XEB3
Near Perry, OH 44081
Dan H
Job Details: 07/09/2024
"Customer complaint that unit is leaking from ice maker feed line on top of unit, confirmed, unit needs new fill tube, unable to run customers cards for payment, no funds were collected, contacted office, office is in a meeting, customer will need contacted for payment ; ordrng 1 W11415785 (Fill line), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Madison, OH 44057
Dan H
Job Details: 07/09/2024
"Customer complaint that control panel is not working, confirmed, user interface is getting power, unit needs new user interface ; ordrng 1 W11460962 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHV00
Near Willoughby, OH 44094
Joe O
Job Details: 07/09/2024
"Cc: not cooling ff sectionFound temps in ff at 61 degrees, freezer at 5 degrees. Found evap fan not running upon arrival. Found evap fan receiving proper power. Unit has good frost pattern. Needs evap fan; ordrng 1 W11224591 (motor-evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KWH2
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 07/09/2024
Installed right hinge. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Mentor, OH 44060
Joe O
Job Details: 07/09/2024
Installed suspension rods . Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near East Cleveland, OH 44112
Jason N
Job Details: 07/09/2024
Bolt popped off rotor causing damage to the rotor and stator. Door glass is loose. ; ordrng 1 W11393685 (Gearcase) and 1 W11260238 (Rotor) and 1 W11195971 (Stator) and 1 W10752189 (Bolt) and 1 W10734521 (Slider) and 1 W11259006 (Lid)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44106
Jason N
Job Details: 07/09/2024
Bottom of door is spaced further from the compartment than the top. Door is warped. Needs new door. ; ordrng 1 LW10803941 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near East Cleveland, OH 44112
Jason N
Job Details: 07/09/2024
Unit was getting weak water pressure in the hot water valve. Opened up the valves and checked error codes. Ran test cycle everything is working as expected.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS
Near Cleveland, OH 44110
Jason N
Job Details: 07/09/2024
Unit needs new gas valve. Gas valve is reading .9 ohms. ; ordrng 1 WP98014893 (Valve-gas)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Euclid, OH 44123
Jason N
Job Details: 07/09/2024
Washer requires a 2 step start process. Educated client on how to start the wash cycle. Checked washer functionality. W11648603 Rev A
We serviced a
MAYTAG WASHER
Model MVWX500XW2
Near Kirtland, OH 44094
Jason N
Job Details: 07/09/2024
Replaced gear case and wash plate. Ran calibration. Tested unit. Runs as expected.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608EBS01
Near Ravenna, OH 44266
Corina B
Job Details: 07/09/2024
"Cust showed pop, sent pic.CC that the unit is not cooling. Confirmed. No frost pattern on the evaporator. Tapped the system 10 psi on the low side. Used nitrogen 250 psi no leaks. Will need a new drier and process stub. ; ordrng 1 WPW10143759 (Drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Atwater, OH 44201
Corina B
Job Details: 07/09/2024
"CC that the unit is not working. Confirmed ran diag F7E4 Basket Re- engagement Failure found oil leaking underneath. Will need the Gearcase, clutch, slide rotor Washplate. Rotor and stator are under warranty. Cust does not want to repair ; ordrng 1 W11449841 (Gearcase) and 1 W10915700 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slide) and 1 W10915701 (Rotor) and 1 W10902814 (Washplate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFO42FTX02
Near Novelty, OH 44072
Corina B
Job Details: 07/09/2024
Replaced the control. Tested the defrost heater bright red. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM04
Near Olmsted Falls, OH 44138
David R
Job Details: 07/09/2024
"Replaced washers to lift door. Found gaps are still apparent in gaskets. Gaskets itself are good. Could be flaws in the door, bowing. Ordering doors. Ordering hinges as well. ; ordrng 1 W11026307 (Hinge pin) and 1 WP2325482 (Hinge) and 1 LW10803941 (Door) and 1 W11178521 (Badge) and 1 LW10803965 (Door)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Columbia Station, OH 44028
David R
Job Details: 07/09/2024
"Cc unit sometimes has odors, after not using for a couple days. Customer does not use unit everyday. No error codes. Ran test diagnostics, unit is working as designed, draining is good. Found drain house looped down, corrected go loop upwards so nothing from garage disposal gets stuck in hose. Cleaned out where hose meets disposal. Hose is clear and clean. Ran some dish soap through. Let customer know not using unit everyday can possible leave leftover stagnant water that can have an odor. Had to also clean filter for customer. Let customer know filter needs cleaning and can hold odors. Use Affresh to clean unit. Unit is working properly as it should. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ13
Near North Royalton, OH 44133
David R
Job Details: 07/09/2024
"New Icemaker test good. Found the ice bin broken, ordering bin. Customer will put in themselves, no return. ; ordrng 1 W11185686 (Ice container)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS4
Near Brecksville, OH 44141
David R
Job Details: 07/09/2024
"Replaced igniter, spark module test good. Ran 350* bake. Oven is cycling on and off correctly. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Strongsville, OH 44136
David R
Job Details: 07/09/2024
"Cc not draining. In system found, F0E2 Oversuds , F8E1 Valve Failure. Just replaced boiler in house and all water turned off causing F8E1 code. Replaced drain pump housing assembly. Found old one had items stuck causing unit to not drain. Unit is good. All components working. Op Test Ok."
We serviced a
KENMORE REFRIGERATOR
Model 106.56936600
Near Oberlin, OH 44074
David R
Job Details: 07/09/2024
Cc no or little ice. Found fill tub frozen model/serial. Steamed. Had icemaker call for water. Good. Op Test Ok. SVC only.
We serviced a
GE REFRIGERATOR
Model GTL18JBPWRBS
Near Cleveland, OH 44144
Marie V
Job Details: 07/09/2024
"Instlled new ice maker by GE tech line , cycled ice maker, it filled up with water. Waiter few min, no water dripping. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM12
Near Seven Hills, OH 44131
Marie V
Job Details: 07/09/2024
"Cc that filter is stuck and that ice maker is not working. Confirmed both, ice maker is in the wrong position, ran diagnostics showing E2 motor lost position. Will need ice maker, i was able to remove filter, explained cust to hold and twist hard to remove. Cust does not wants to replace ice maker, ; ordrng 1 W11577195 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"