We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Painesville, OH 44077
Joe O
Job Details: 02/01/2023
"Cc: not maintaining tempsCustomer stated unit intermittently will not re heat during cycle. He stated if baking at 275 for 4 hours intermittently the unit will drop to 180 degrees, advised customer of fluctuations in temperature. Ran test bake. Monitored. Unit averaging 340 degrees. Op test ok"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Maple Heights, OH 44137
Jason N
Job Details: 02/01/2023
"Cc unit not coolingFound both sections are room temperature, compressor is not running. Found start relay clicking. Checked amp draw on compressor, reading 9.44A and then relay overload opens. Compressor is locked and need replaced. Part not showing in stock from Marcone, office to schedule customer with next service date. ; ordrng 1 W11582579 (Compressor) and 1 W11109499 (Drier)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Parma, OH 44129
Manny
Job Details: 02/01/2023
"Cc unit shuts off mid cycle, verified and no codes, checked heater and 14.5 ohms within range, checked from both pin to ground and have continuity, spoke to bj and he said hes not sure if is supposed to have continuity to ground, calling TL spoke to, Rich he said there should be no continuity from p4 to ground, advise replacing the heater, ; ordrng 1 W10703867 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS7
Near Aurora, OH 44202
Corina B
Job Details: 02/01/2023
Cc that there is water leaking on the floor. Confirmed. Found the drain tube a duck bill. Replaced the drain tube from t/s. Service pointer W10632338. Steamed the drain hole out. Opt test ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44109
Marie V
Job Details: 02/01/2023
"Cc unit is off balance shaking. Confirmed unit had a broken leg. Replaced from surplus. Ran diag found error code F2e1 ui stuck button. Verify panel, all buttons worked. Found unit has bezel lid lock broken, ordering. Cust will install. No need to go back.; ordrng 1 W11559688 (Bezel) and 1 W11213957 (Leveling feet)"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland, OH 44109
Marie V
Job Details: 02/01/2023
"Cc unit will not complete cycle. Ran diag found error code f7e7 motor unable to reach target rpm , f0e2 oversuds , f0e3 overload, f0e7 load detected when running cleaning cycle. Ran auto test and verify unit underneath, all connections are good. Ran calibration and auto test they both worked. Explain size load and detergent amount per cycle. Op test okAlso found a sock stock on the bleach dispenser. Looks like they added clothes all the way to the top. Unit is working properly."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Parma, OH 44134
Gabriel P
Job Details: 02/01/2023
"Replace gaskets and steam out,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MBL2255KES
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/01/2023
Cc unit not making iceFound ice maker stuck in mid cycle. Checked power to ice maker when door switch is made. Good at 117v. Unit will need ice maker assembly. ; ordrng 1 D7824706Q (Icemaker)
We serviced a
KITCHENAID RANGE
Model KSDB900ESS2
Near Rocky River, OH 44116
Angel
Job Details: 02/01/2023
Replaced bake element than tested unit by preheating it to 350* and preheated perfectly opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Strongsville, OH 44149
David R
Job Details: 02/01/2023
"Took off compressor and drier. Soldered drier and steel line kept getting clogged. Cut steel line. Got drier on and when pushing back into place, still line snapped off at cabinet. Cannot repair, non repairable. Calling tech line to document that unit is non repairable. Sent pics. Documented. Warranty to contact customer or customer to contact customer assistance line with file number. ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kent, OH 44240
Brian M
Job Details: 02/01/2023
"Unit not cooling Compressor windings open Needs compressor ; ordrng 1 W11574734 (Compressor), used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near North Royalton, OH 44133
Manny
Job Details: 02/01/2023
"Cc that water from the sink gets in the unit, stated that when sink is draining the water goes into the unit, check drain line and drain hose too low, elevated hose and ran test, no water in the unit after customer filled the sink and let it drain as unit was draining, opt test ok"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Strongsville, OH 44149
Gabriel P
Job Details: 02/01/2023
"Found bearings on pulley squeaking replace from t/s.opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
GE DISHWASHER
Model PDW8280N20SS
Near Avon Lake, OH 44012
Angel
Job Details: 02/01/2023
"Cc that unit is leaking. Verified and unit is leaking from inlet valve will need i let valve replaced. Gave customer the estimate and stated since he recently moved in he would rather get a new unit and noticed the unit is old and has some parts discontinuing; ordrng 1 WD15X10014 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model n/a
Near Kent, OH 44240
Brian M
Job Details: 02/01/2023
Installed sensor Ran test bake and calibrated OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Solon, OH 44139
Corina B
Job Details: 02/01/2023
"Replaced the drain pump. Unit is draining. Moved the wires on the drain pump, no broken wires for the drain pump. Unit was pulled out, plumber coming back to reinstall. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Euclid, OH 44123
Jason N
Job Details: 02/01/2023
"Cc unit not spinning outRan diagnostics, found codes f0e7 for load detected during clean cycle and f8e1 for long fill. Found drain hose to unit, laying on floor draining into floor drain. Hooked drain hose up to side of washtub. Cleared codes and ran auto test cycle. All functions passed. Op test good."
We serviced a
GE REFRIGERATOR
Model GFSS6KKXASS
Near Strongsville, OH 44149
Manny
Job Details: 02/01/2023
"Cc unit making a clicking noise and no ice produced, verified and icemaker is stuck in a harvest and keeps clicking, unit needs ice maker replaced, ordering ice maker.; ordrng 1 WR30X10097 (Ice maker assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFT2776FEZ00
Near Avon Lake, OH 44012
Angel
Job Details: 02/01/2023
"Replaced control board, damper, harness with fan and drip pan set temperatures correctly also let the customer know that the copper line for the water on the back of the unit is crimped by the floor looks like when they pushed the unit back since the line is coming out the floor it got pinched causing it to crimp also stated she did have the water just dripping out when dispensing and let her know thats why and it can give her issues with making ice as well so she has to get that fixed. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Olmsted Township, OH 44138
Manny
Job Details: 02/01/2023
"Tub came damaged, see pics; ordrng 1 W11219115 (Outer tub)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 02/01/2023
Cc u it not washing Ran test found sump humming not creating pressure Needs sump assembly ; ordrng 1 W11416362 (Sump) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 02/01/2023
"Checked power at board, missing 120 Temps at 5-8 degrees Checked voltage at switches all functioning Called whirlpool They are sending it for review"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near North Royalton, OH 44133
David R
Job Details: 02/01/2023
"Cc unit not cooling. Found harness wire to compressor vibrated loose, causing no voltage to go to compressor, corrected, tested, good. Compressor came right on. Give 24 hours to return to normal temps and 24-48 for full bin of ice. Called techline to document. Unit is good."
We serviced a
KITCHENAID RANGE
Model KFGC506JSS01
Near Brecksville, OH 44141
David R
Job Details: 02/01/2023
Scratches and marks on door. Ordering a new door. ; ordrng 1 W11385801 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Euclid, OH 44123
Jason N
Job Details: 02/01/2023
"Cc unit lid locked and unit will not power on Customer did not have a pop, contacted office, they did not receive anything from RaC. Ran m/s entitlement, its blank. Contacted office, JS, stated to have customer call RaC to see if they could send us the pop. RaC is contacting WP to verify warranty. Checked power into main board, found main board is burnt, component on main board popped. Unit will need main board replaced. ; ordrng 1 W11543997 (Main control)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
David R
Job Details: 02/01/2023
"Cc unit UI is working but when running trying to agitate or spin, loud buzzing noise. Ran diagnostics, will not agitate, bussing coming from Actuator. Replaced from t/s. Tested in Quick wash. Good. Op Test Ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Parma, OH 44129
David R
Job Details: 02/01/2023
"Cc unit on left side got to touch, customer said they took temp and getting close to 200 degrees on side. Had customer run oven at 400* while I was on the way. Unit has been at bake 400* for more than half an hour. Left side is also where the vent for the oven leads out. Calling techline to document. Techline agreed, that side more liable to get hot because of the vent running through that side. Unit is good. Working properly. Op Test Ok."
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFH20F3QWC
Near Mentor, OH 44060
Jason N
Job Details: 02/01/2023
Recovered refrigerant. Installed compressor and uv filter drier from truck stock. Pulled vacuum on system to 29 in/hg. Recharged system with 4.2oz. Of r134a. Low side stable at 0psi. Op test good. ; used 1 WPW10143759 (DRIER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2313LS0
Near Cleveland, OH 44103
Joe O
Job Details: 02/01/2023
"Cc: not cooling ff sectionFound temps in ff section at 57 degrees, freezer at -7 degrees. Found drain tube plugged, lower drawer frozen in unit. Found control housing melted to liner, liner is cracked and warped(took pic). Freezer evap frosted over. Ohmed out heater circuit from control, checked good at 29 ohms. Needs control, and drain tube cleared. Customer does not want to repair at this time; ordrng 1 241739710 (board-control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/01/2023
"Cc: not making ice, dispenser brokenFound display cracked, does allow selections but also makes its own selections. ice maker off upon arrival. Turned ice maker on. Ice maker cycled, and filled. Advised customer ui may have turned ice maker off. Needs uiCustomer showed popPart shows out of stock. Office to reschedule ; ordrng 1 W11284720 (panel-ui)"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/01/2023
Installed igniter. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrt104tfdw00
Near Parma, OH 44134
Marie V
Job Details: 02/01/2023
"Cc that the unit is not running constantly and that is not cold enough. Took temps in freezer was at 7* and fresh food section at 40*. Cust said that unit is not running for like 5 hours. Fan is running, removed back panel and theres full frost. Try getting the thermostat to come on colder, had to shut it off and get it all the way cold to get it to come on. Would recommend replacing thermostat, but is cooling properly at this point. Cust will call us back if they want to continue. ; ordrng 1 W10839843 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Parma, OH 44129
Marie V
Job Details: 02/01/2023
"Cc that the gasket was not sealing all the way and the door was stuck. Cust cleand it up. Verify gasket, is sealing all the way. Also this gasket goes between liner and door. They dont go back the same way. If gasket breaks unit will need new door. No adjusted needed at this pont. Advice cust to open door from middle of handle . Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV03
Near Brooklyn, OH 44144
Marie V
Job Details: 02/01/2023
"Replaced water valve, control, ice maker and ice maker fan. Cycled ice maker. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Brook Park, OH 44142
Marie V
Job Details: 02/01/2023
"Cc that the unit was off balance and that the unit showed a error code. Ran diag found error code F3E3 inlet water temp fault , F0E5 off balance load , F0E2 oversuds , F7E7 motor unable to reach target rpm. Verify unit underneath, also motor winding are in range as tech sheet shows. Unit is running properly at this point. Explain cust off balance loads and how to prevent them . Also detergent amount. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Jason N
Job Details: 02/01/2023
Installed UI panel and dispenser drawer. Ran test cycle. All functions passed. Customer also concerned about condensation buildup on console face of unit. Advised customer this will be normal if running a warm/hot temperature cycle since there is no lid seal to prevent steam from escaping lid. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/01/2023
"Called customer as unit is tripping gfci and the manufacturer states units should not be connected to any gfci or ark fault circuit. Customer stated unit will work on a non gfci circuit, but not the gfci. Advised customer the unit needs to be on a dedicated non gfci circuit."
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BBL01
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/01/2023
"Arrived, found one ui board incorrect. Has the correct part number wrong part. ; ordrng 1 WPW10708464 (cntrl-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Garfield Heights, OH 44128
Corina B
Job Details: 02/01/2023
"Replaced the tub, inner and outer door, ui and seal. Tested no leaks. Opt test ok. Put the model serial tag on the inside of the kick plate."
We serviced a
WHIRLPOOL DRYER
Model MDG4000BWW
Near Moreland Hills, OH 44022
Joe O
Job Details: 02/01/2023
"Cc: not tumblingFound belt snapped. Needs belt.; ordrng 1 WP33002535 (belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model PDT715SYNFS
Near Novelty, OH 44072
Corina B
Job Details: 02/01/2023
"CC that the unit is still leaking. Pulled unit out checked the hose, secured. Started a cycle, no leaks. Put unit back in with it washing, found water leaking on the right side. Raised the feet and reinstalled the dishwasher. Tested no leaks. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5640XW0
Near North Ridgeville, OH 44039
David R
Job Details: 02/01/2023
"Cc unit making noise in spin. Found gearcase is started to leak, making loud noise just by spinning by hand. Will need new gearcase assembly and hub kit. Gave estimate to customer ; ordrng 1 W10324651 (Hub kit) and 1 W11132267 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Parma, OH 44134
Manny
Job Details: 01/31/2023
"Replaced, control and console, ran test pass, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Strongsville, OH 44149
David R
Job Details: 01/31/2023
"Per model/serial, unit is under 1 year warranty, check entitlement. Cc unit not draining. Checked drain pump, good, hose good. Found plug from disposal never removed so it could drain. Corrected, good. Customer put detergent in rinse aid spot. Let customer know where rinse aid and detergent spots are. Customer to review owners manual if necessary. Customer to clean rinse aid off. Unit is good and draining and all components working. Op Test Ok."
We serviced a
GE WASHER
Model GTWN7450H1WW
Near Painesville, OH 44077
Brian M
Job Details: 01/31/2023
Cc of noise on washer Could not duplicate Advised to watch
We serviced a
KENMORE DRYER
Model 110.647224
Near Kent, OH 44240
Brian M
Job Details: 01/31/2023
"Cc unit not heating and timer wont stop and door doesnt turn it off Found door switch broken timer contacts bad and heater open ; ordrng 1 WP8299784 (timer) and 1 WP3406107 (switch-dor) and 1 279838 (element,heater) and 1 SHIPPING (shipping and handling)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Olmsted, OH 44070
Marie V
Job Details: 01/31/2023
Found same issue as previous tech. Replaced cam and belt . Advice load size and off balance loads. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW1
Near Gates Mills, OH 44040
Joe O
Job Details: 01/31/2023
Cc: oven not heatingFound unit is receiving proper power. Control not sending power to bake and broil elements. Needs control; ordrng 1 W11594224 (Control)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS7B
Near Strongsville, OH 44136
David R
Job Details: 01/31/2023
"Cc unit not latching. Broken latch. Will need new latch assembly. Ordering. ; ordrng 1 5304517280 (Latch assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model mSS25C4MGZ06
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/31/2023
"Cc that the unit is not making ice. Confirmed. Found water coming in frozen. Found heater for fill tube for ice maker open unit will need new door, defrosted line and cycled ice maker. Explain it takes 6 to 8 weeks for door to arrive. ; ordrng 1 W11577825 (Door)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Parma, OH 44134
Angel
Job Details: 01/31/2023
Cc that unit is not spinning out the clothes. Ran diagnostics and tested the spin and found the hub is stripped replaced hub tested unit opt test ok.; used 1 W10528947 (HUB) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Cleveland, OH 44144
Angel
Job Details: 01/31/2023
Cc that unit kept on running. She had the unit unplugged so I plugged it in checked for error codes and had no error codes so I ran a auto test and worked perfectly also ran a calibration unit as of now working as should gave her so e pointers on how to set the settings and load sizes opt test ok.
We serviced a
MAYTAG DRYER
Model PYE2000AYW
Near Bedford, OH 44146
Joe O
Job Details: 01/31/2023
Cc: not workingFound thermal fuse on heater out. Jumped fuse unit started. Op test ok; ordrng 1 LA-1053 (thermo kit)
We serviced a
KITCHENAID COOK TOP
Model KICU569XBL0
Near North Olmsted, OH 44070
Marie V
Job Details: 01/31/2023
"Cc that the unit made a noise and right hand side stopped working. Confirmed f47 error code. Replaced controls, try doing configuration unit fails, wont stop beeping once cooktop is on. Unit will need harness and control panel. ; ordrng 1 WPW10396615 (Control) and 1 W10409868 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C7EYB00
Near North Olmsted, OH 44070
Marie V
Job Details: 01/31/2023
Cc that the unit had the wires broken at the left door and it stared smoking. Verify wires. Wires where broken. To fix unit. Will need new door. Took picks and called safety . David. Nothing they can do at this point. Also door is discontinued. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Aurora, OH 44202
Brian M
Job Details: 01/31/2023
Installed harnesses control and thermostat and bulb Ran test cycle OP Test Ok
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Bay Village, OH 44140
Angel
Job Details: 01/31/2023
"Cc that ff section is not cooling properly. Took temperatures and freezer was at 1* and ff section at 53*. Removed evaporator cover and had good frost found that the fan was jammed up causing the unit not to cool properly. Will need fan replaced ordering fan kit to be replaced.; ordrng 1 WR49X26666 (Fan kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Royalton, OH 44133
David R
Job Details: 01/31/2023
"Cc unit sound, not spinning or agitating. Service Pointer #: W11632927, found capacitor leaking. Replaced from t/s. Also found Hot water not turned on. Corrected. Ran a normal wash. Unit still making noise in agitate like it doesnt want to come back around like it should. Ordering motor, harness, control and actuator ; ordrng 1 W11513246 (Control) and 1 W11026785 (Motor) and 1 W11481722 (Actuator) and 1 W11643701 (Harness), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near North Royalton, OH 44133
David R
Job Details: 01/31/2023
Replaced blower motor wheel. Ran. Tightened up loose leveling legs. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Shaker Heights, OH 44122
Corina B
Job Details: 01/31/2023
"Cust showed pop, sent pic CC that the unit is not turning on. Confirmed. Found the plug is not secured into the outlet. Started a cycle. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB865GW1
Near Bay Village, OH 44140
Gabriel P
Job Details: 01/31/2023
"Gearcase sound loud and leaking oil giving estimate customer will not repair ; ordrng 1 W10915701 (Rotor) and 1 W10734521 (Slider) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Rocky River, OH 44116
Manny
Job Details: 01/31/2023
"Cc unit making a weird noise when dispensing water, stated started after filter was replaced, verified and unit making a vibration noise when dispensing, took valve cover off dispensed without cover and still making the noise, noticed a jar of sauce against the back cover removed jar and no noise. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Avon Lake, OH 44012
Angel
Job Details: 01/31/2023
Cc that unit is only filling up with hot water. Verified and found that the hot and cold hoses are reversed switched them up to the correct location tested unit again opt test ok.
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS07
Near Cleveland, OH 44109
David R
Job Details: 01/31/2023
"Replaced cap, mag, diode, tested. Unit is heating. Good. Op Test Ok"
We serviced a
WHIRLPOOL DRYER
Model WED9470WW1
Near Shaker Heights, OH 44122
Corina B
Job Details: 01/31/2023
Cc That the unit does not start. Ran diag F70 No Communication Between Electronic. Checked the connection to the ui and the control. Are good. Will need a new control. Part is nla. Unit is working now. ; ordrng 1 W10256719 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ1
Near Columbia Station, OH 44028
Marie V
Job Details: 01/31/2023
Cc of front right burner is not working. Confirmed. Found ignitor not working. Replaced it ignitor that was sent. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 01/31/2023
Found drain hose on floor correct issue advise customer to follow manual instructions otherwise unit will not work opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Fairview Park, OH 44126
Manny
Job Details: 01/31/2023
"Replaced motor, belt and cam, ran test cycle, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Avon, OH 44011
Gabriel P
Job Details: 01/31/2023
Replace gasket and steam opt test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Avon Lake, OH 44012
Angel
Job Details: 01/31/2023
Cc that the top oven seems to not be baking correctly one side will be cooked and the other will not. Ran diagnostics to check error codes and no error codes so I ran unit to preheat to 350* and unit preheated perfectly also waited about 15mins to check the temperature again and the temperature was at 352* unit is heating as should. Explained to customer that depending on what there cooking they have to make sure the racks are at the proper setting also to try the convection cooking for cooking evenly because he states its only stuff that are big smaller stuff are fine opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW2
Near Parma, OH 44134
David R
Job Details: 01/31/2023
Replaced cutoff kit. Still not heat. Found harness on motor was not completely on. Corrected. Tested. Good. Heating and cycling. Op Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Solon, OH 44139
Brian M
Job Details: 01/31/2023
Installed led OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Avon, OH 44011
Gabriel P
Job Details: 01/31/2023
"Found gearcase leaking lots of oil and it got to motor,pulley,belt,and capacitor giving estimate she will not fix ; ordrng 1 W11454734 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Pulley) and 1 W10913953 (Actuator) and 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 WPW10427633 (Shield) and 1 W10528947 (Hub)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Independence, OH 44131
David R
Job Details: 01/31/2023
"Replaced slider. Ran diagnostics mode. Good, Ran drain and spin with load of towels, good. Customer to monitor. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Avon Lake, OH 44012
Angel
Job Details: 01/31/2023
Cc that unit is not dispensing ice and he had another company come out to fix it but it stopped working again. Verified and found that the other company instead ordering door which thats what it needs they rejoined every wire on the harness to make it longer and to try to fix the issue. Unit will need door replaced. Office to reschedule with customer ; ordrng 1 LW10691266 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Seven Hills, OH 44131
David R
Job Details: 01/31/2023
Cc unit FZ door making noise when closing. Found a little extra molding on bin. Took off and corrected. Tested and had customer test. Good. No noise. Op Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEG730H0DS0
Near Avon Lake, OH 44012
Angel
Job Details: 01/31/2023
Replaced all orifice holders with ignitors cooling fan and screws tested unit to make sure it would preheat opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HWHO
Near Solon, OH 44139
Brian M
Job Details: 01/31/2023
Cc unit not washing Found sump just humming Needs sump assembly ; used 1 W11085683 (PUMP&MOTOR) from stock
We serviced a
MAYTAG SXS REFRIGERATOR
Model MSF25C2EXM00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/31/2023
"Cc unit filter stuck, gray cap for end of filter missingFound filter not fully seated into housing. Advised customer filter must be fully inserted for release button to work properly. Showed customer how to install filter. Ordering filter end cap. Customer to install cap, no return visit. ; ordrng 1 WP2260518MG (Filter cap)"
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HBS02
Near Cleveland, OH 44121
Jason N
Job Details: 01/31/2023
"Installed new console. Unit now displays f6e9 Lower ACU communication error. Unit will need lower ACU replaced. Found microwave door is slightly warped causing right side interlock switch to not be fully actuated. Ordering outer door assembly. Door is not showing in stock from Marcone, but customer wants scheduled to have us replace ACU board to restore unit functionality. ; ordrng 1 W10775494 (Door) and 1 W11294388 (ACU lower)"
We serviced a
WHIRLPOOL DRYER
Model WET4124HW0
Near South Euclid, OH 44121
Jason N
Job Details: 01/31/2023
Installed harness. Ran auto dry cycle. Timer is now advancing with no load. Op test good.
We serviced a
KENMORE WASHER
Model 110.922831
Near Garfield Heights, OH 44125
Joe O
Job Details: 01/31/2023
Installed gear case. Ran wash and spin. Unit agitating and spinning. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Garfield Heights, OH 44125
Jason N
Job Details: 01/31/2023
"Cc unit not heatingFound no power to ignitor, no flame. Checked all thermals. Found ignitor physically open. Replaced ignitor using customer supplied pre Id part. Ran dryer op test, good ignition and flame. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Cleveland, OH 44105
Joe O
Job Details: 01/31/2023
Installed thermal cut off. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44125
Jason N
Job Details: 01/31/2023
"Cc unit not starting or completing cycles Ran auto test. Found unit is not agitating or spinning. Checked under unit, found belt had come off pulley and motor. Belt, belt guard and pulley are saturated with oil. Unit will need gearcase replaced due to failed main seal. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Pulley) and 1 WPW10006384 (Belt)"
We serviced a
WHIRLPOOL DRYER
Model LEN2000PW0
Near Cleveland, OH 44105
Joe O
Job Details: 01/31/2023
Cc: not heatingFound terminal wire shorted to terminal block cover. No damage to wires. Unit is receiving proper power. Checked element. Element open. Needs element. Replaced element. Ran test cycle. Op test ok Cust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; used 1 279838 (ELEMENT) from stock
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Chesterland, OH 44026
Jason N
Job Details: 01/31/2023
"Cc unit stopped working in cyclePlugged in unit, found unit lid locked. Ran diagnostics, found codes f2e1 for stuck button and f7e1 for basket speed fault. Ran auto test, found unit motor humming in agitation and spin. Replaced capacitor using truck stock part. Cleared codes and reran auto test. All functions passed. Op test good. ; used 1 W11428524 (Capacitor) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/31/2023
Cc: not heatingFound venting kinked. Found water inside unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found element open. Needs element. Replaced element. Tested. Op test ok; used 1 279838 (ELEMENT) from stock
We serviced a
FRIGIDAIRE STACK W/D
Model FLCG7522AW3
Near Westlake, OH 44145
Manny
Job Details: 01/31/2023
"Cc unit not heating, verified and no flame, ignition good check components and pass, checked valve coils and out of range, unit needs gas valve replaced.; ordrng 1 5304524455 (Gas valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DRYER
Model 1106182000
Near Shaker Heights, OH 44120
Corina B
Job Details: 01/31/2023
CC that there is a noise. Turned dryer on with clothes. No unusual noises. Working as designed opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP25FNBL00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/31/2023
Installed fan OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chardon, OH 44024
Jason N
Job Details: 01/31/2023
"Cc unit not agitating Ran diagnostics no codes stored. Ran auto test. All functions passed. Found when running a load, drive hub is slipping. Pulled agitator and checked drive hub, drive hub is worn. Gearcase drive shaft splines are corroded and rounded. Unit will need drive hub and gearcase. ; ordrng 1 W11454738 (Gearcase) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Lyndhurst, OH 44124
Joe O
Job Details: 01/31/2023
Installed gasket. Steamed out gasket. Unit sealing. Op test ok
We serviced a
GE WASHER
Model GTW220ACK1WW
Near Huntsburg, OH 44046
Jason N
Job Details: 01/31/2023
Installed lid lock kit. Ran spin and drain cycle. Unit lid locked and unit spun properly.
We serviced a
WHIRLPOOL RANGE
Model WFG535S0LS0
Near Wickliffe, OH 44092
Joe O
Job Details: 01/31/2023
Cc: oven not lightingFound pizza pan in storage bin sliding back into igniter. Tested with drawer pulled out. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Amherst, OH 44001
Angel
Job Details: 01/31/2023
Replaced thermistor and control box set temperature and made sure everything was running correctly opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Orwell, OH 44076
Jason N
Job Details: 01/31/2023
"Cc unit not starting Checked power into unit, found L1 to L2 reading 0v. L1 to N reading 9.4v. L2 to N reading 121v. Unit is missing L1 power in. Tried resetting breaker several times, no change. Advised customer to contact and electrician to diagnose power issues."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Highland Heights, OH 44143
Brian M
Job Details: 01/31/2023
Cc unit not draining Found wire damage Fixed pump harness OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ05
Near Mentor, OH 44060
Joe O
Job Details: 01/31/2023
Cc: not making iceFound ice maker stuck mid cycle. Tested power to ice maker. Ice maker receiving proper power. Needs ice maker. Replaced ice maker. Found unit getting really low water pressure. Customer has yet to replace saddle valve and plastic line. Advised to get a plumber to replace those. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Independence, OH 44131
David R
Job Details: 01/31/2023
"Cc unit leaking from FZ. Found build up of ice across the FZ cabinet floor. Found build up of ice on FF section as well. Clogged drain tube. Steamed ice away and unclogged drain tube, tested. Good. Evap pan for FF a little bent. Corrected. Op Test Ok."