Service History 2 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Shaker Heights, OH 44122

Corina B

Job Details: 09/19/2023

Replaced the freezer led light. Opt test ok.

We serviced a

JENN-AIR RANGE GAS

Model JGS9900BDS

Near Shaker Heights, OH 44120

Joe O

Job Details: 09/19/2023

"Cc: cooktop continues to igniteCustomer had power shut off to unit upon arrival. Turned power on. Unit not continuously igniting. Found moisture switch harness. Built estimate for spark harness, and spark moduleCustomer does not want to repair at this time ; ordrng 1 WP74011647 (switch har) and 1 WP74011648 (switch har) and 1 WPW10475147 (module-spk), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC36FJS00

Near Cleveland Heights, OH 44118

Joe O

Job Details: 09/19/2023

"Cc: not workingCustomer stated unit tripping gfci circuits and breakers after power outage. Disconnected everything from unit(fans, ice maker, compressor, all accessible components). Unit still tripping. Spoke with bj. Tested. We agreed unit has an internal wiring short. Cannot repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Cleveland Heights, OH 44121

Joe O

Job Details: 09/19/2023

"Cc: vibration noiseFound no vibration at this time. Advised customer on leveling, and how being un level can cause a vibration. Op test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HZ08

Near Broadview Heights, OH 44147

David R

Job Details: 09/19/2023

"Replaced mag, cap, diode, transformer. Ran unit, good, heating. Good. Op Test Ok."

We serviced a

FRIGIDAIRE RANGE

Model FGEF3058RWA

Near Brooklyn, OH 44144

Marie V

Job Details: 09/19/2023

"Cc that unit has door seal on oven broken and that wants to make sure is working and get it cleaned out on the sides. Tested cook top, all burners working, also tested oven, convection fan sounds funny, also is dirty on the sides and will need new door seal. Cust will do it himself. ; ordrng 1 316405000 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDS30IXSS4

Near North Royalton, OH 44133

David R

Job Details: 09/19/2023

"Replaced gasket. Ran dishwasher. No leaks. Load in, good. Customer to get and fill rinse aid. Op Test Ok."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBC2277RF5

Near Avon Lake, OH 44012

Marie V

Job Details: 09/19/2023

"Cc that theres ice buildup from ice maker area, confirmed, found ice maker not sitting properly and water was leaking from it. Corrected issue and cycled ice maker. Few times, no leaks. Advice cust to monitor.; ordrng 1 5303918493 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Cleveland, OH 44106

David R

Job Details: 09/19/2023

"Tested valves, good. Ran through diagnostics, good. All components working. Went over Two Step Start with customer. Advised thats how you start unit. All functions good. Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Bay Village, OH 44140

Marie V

Job Details: 09/19/2023

"Cc that the freezer was full with frost on the left side. Confirmed just very little. Showed cust that if door is open or theres a gap it will cause the frost in freezer. Not so much at this moment. Seals are good,Op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Maple Heights, OH 44137

David R

Job Details: 09/19/2023

"Cc unit will fill up and stop, no lid locking and sensing fill will just flash. Ran diagnostics, latch error codes F5E1/F5E2. Replaced latch from t/s. Ram calibration mode and test mode. All components working good. Running regular mode. Good. Op Test Ok. ; used 1 W11307244 (DOOR LOCK) from stock"

We serviced a

KENMORE DRYER

Model 110. 86151100

Near Rocky River, OH 44116

Bill

Job Details: 09/19/2023

Changed heating coil. Tested opt test good.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Middleburg Heights, OH 44130

Marie V

Job Details: 09/19/2023

"Replaced gearcase, agitator, and ahifter. Ran calibration and auto test. No noises"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Parma, OH 44134

David R

Job Details: 09/19/2023

Cc unit leaking water on FF middle self and drawer. Found customer had a water filter container in unit filled with water. Leaking from there. Removed container from inside init. Unit itself is good. All functions good. Op Test Ok.

We serviced a

WHIRLPOOL DRYER

Model WED5605MW0

Near Brook Park, OH 44142

David R

Job Details: 09/19/2023

"Cc brand new, not heating. Found from installation, installers took off screws to terminal block and tried to put where the power connections come in, mustve dropped a screw at one point. Burned up wires and terminal block. Replaced power cores and block from t/s. Tested. Heating. Op Test Ok.; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Rocky River, OH 44116

Bill

Job Details: 09/19/2023

"Cc sometimes not drying clothes all the way, confirmed cc. Tested thermistor through tech sheet instructions, opt test good. Checked temps at the exhaust duct. Temp would not climb above 130 in 10 min. Will need a control board, gave customer an estimate. Customer chose not to continue repair at this time.; ordrng 1 W11525996 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Cleveland Heights, OH 44112

Joe O

Job Details: 09/19/2023

Cc: long dry timesFound very little heat transfer through venting. Found vent outside blocked. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 09/19/2023

"Cc that was using unit set to time dry for 40 min on med heat and 20 min in unit stopped running, try to start unit will not come on, until allowed unit to cool off. Stared unit o high heat, motor temps is rising up tp 150*. Will order new motor. ; ordrng 1 W10396029 (Motor) and 1 WP694089 (Wheel)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS1

Near Cleveland, OH 44130

Manny

Job Details: 09/19/2023

"Replaced control ran test and unit leaks from inlet assembly, ordering inlet assembly ; ordrng 1 W11535094 (Inlet assembly)"

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCC31430AW03

Near Avon Lake, OH 44012

Angel

Job Details: 09/19/2023

Cc that cooktop gets hot. Explained to customer that it will get hot and thats normal because the heat is spreading from the bottom of the pot towards the outsides and the cooktop is metal so its going to get hot for sure unit is working as designed and unfortunately cannot make it to where it doesnt get hot unit working as designed.

We serviced a

MAYTAG WASHER

Model MVWC465HW4

Near Sheffield Lake, OH 44054

Angel

Job Details: 09/19/2023

Cc that unit would try to work but wouldnt pass rinse. Ran diagnostics and found F7E1 error code speed fault found actuator was bad replaced it tested unit opt test good.

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTSB3

Near Cleveland, OH 44102

Corina B

Job Details: 09/19/2023

"CC that the unit leaks on the left side. Confirmed. Found the door gasket ripped. Replaced the gasket from surplus stock. Started a cycle. Opt test ng, will need a new spray arm. ; ordrng 1 WP8268332 (Spray arm), used 1 W11498831 (Gasket) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KUDF204ESB00

Near Cleveland, OH 44102

Corina B

Job Details: 09/19/2023

Cust pulled unit out. Replaced the water lines. Tested opt test ok. Brought the unused waterline back.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL WASHER

Model LSQ8512KQ0

Near Shaker Heights, OH 44120

Corina B

Job Details: 09/19/2023

"CC that the unit will agitate and will not spin or drain. Confirmed. Jumped the lid switch out started to drain and spin. The lid switch is missing a screw to hold it I. Place. Found the dog spin freely. Will need a new lid switch, screw and a cam. ; ordrng 1 285809 (Cam) and 1 3949247V (Lid switch) and 1 WP3356311 (Screw), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model Kfis25xvms00

Near Cleveland Heights, OH 44106

Corina B

Job Details: 09/19/2023

"CC that there is food freezing in the ff section and there is moisture on the rail. Confirmed. Ff 33-37 found the mullion rail was turned off and the ff section was set at 33*. Turned the mullion rail on and raised the temp to 37*. Dis advised Cust to not blocking where the cold air comes in at, also. Advised Cust to wait 24-48 hrs to return to normal settings. Ran the test for the damper is opening and closing. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Cleveland, OH 44125

Manny

Job Details: 09/19/2023

"Cc unit is squeaking, verified and unit squeaking, Unit needs repair kit (4392065); ordrng 1 4392065 (dryer repair kit)"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Euclid, OH 44132

Jason N

Job Details: 09/19/2023

Cc unit oven light flickering or not coming onTested oven light op. Light not coming on when button is pressed. Checked bulb. Found bulb loose in socket. Tightened bulb. Light staying on and operating properly with button. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Cleveland, OH 44110

Manny

Job Details: 09/19/2023

"Replaced slides and ice maker, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB09

Near South Euclid, OH 44121

Manny

Job Details: 09/19/2023

"Cc that both gaskets keep coming off and they keep popping it back in, verified and gaskets coming off, trying to replace FZ gaskets noticed fz and Ff door liner warped due to excess insulation, unit will need both doors,; ordrng 1 LW10672970 (dor-fip) and 1 LW10672964 (dor-fip) and 1 W11178521 (nameplate)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Cleveland, OH 44143

Manny

Job Details: 09/19/2023

"Cc unit not advancing, verified and belt off the pulley and motor and pulley damage, replaced motor, pulley, belt and shifter, opt test ok; ordrng 1 W11239857 (belt), used 1 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Lakewood, OH 44107

Manny

Job Details: 09/19/2023

"Cc unit not working properly verified and rocker switch is missing and control flickering, ordering control and switch ; ordrng 1 W11123941 (switch) and 1 W11595220 (Control)"

We serviced a

JENN-AIR RANGE

Model JES1450DS0

Near Lakewood, OH 44107

Manny

Job Details: 09/19/2023

"Cc 7nit not heating properly, verified and unit set to Celsius instead of Fahrenheit, switched back to Fahrenheit and set unit to bake at 350F opt test ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Warrensville Heights, OH 44122

Bill

Job Details: 09/19/2023

"Cc wont drain or spin, confirmed cc. Pulled code long drain f9e1,; ordrng 1 WPW10581874 (Pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.14573N612

Near Cleveland Heights, OH 44118

Corina B

Job Details: 09/19/2023

"CC that the u it is leaking from the left side. Confirmed. Took the panel off the dishwasher found when the bottom spray arm is spraying is when the leak appears. The spray are is diverting the water a different direction. Will need a new spray arm. Cust can install part. ; ordrng 1 W10849471 (Spray arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, OH 44055

Angel

Job Details: 09/19/2023

Replaced drive motor and control board tested unit opt test good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Elyria, OH 44035

David R

Job Details: 09/19/2023

"Replaced water valve. Found a little sediment build up on cold water side. Ran diagnostics, all test good. All functions good. Op Test Ok."

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Lakewood, OH 44107

Manny

Job Details: 09/19/2023

"Replaced belt and pulley, opt test ok"

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB02

Near Solon, OH 44139

Brian M

Job Details: 09/19/2023

Cc of frost on upper freezer Found gasket not hitting frame Replaced gasket still new gasket not hitting frame found that the line of door sinks at the middle Used 3 shims to raise door to meet frame ; used 3 WP487576 (NYLON SHIMMING WASHER) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS06

Near Beachwood, OH 44122

Brian M

Job Details: 09/19/2023

Cc unit not sliding out easily Found factory lube to be all chunky and frozen Used petroleum jelly to re lube OP Test Ok

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Beachwood, OH 44122

Brian M

Job Details: 09/19/2023

Cc unit not drying Found customer to have aluminum foil vent attached to plastic vent Found clog on plastic piece advised on fire hazard. Removed plastic vent. Customers foil vent has hole in it. Advised on replacement

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Lyndhurst, OH 44124

Brian M

Job Details: 09/19/2023

Installed door

We serviced a

FRIGIDAIRE RANGE

Model PLEFM399DCB

Near Richmond Heights, OH 44143

Jason N

Job Details: 09/19/2023

"Cc front big burner not workingFound dual element powers on only the outer coil, inner coil not heating. Checked resistance on burner coils, outer good at 51ohms, inner coil reading open. Unit need RF dual burner replaced. Quoted customer.; ordrng 1 316282100 (Element surface dua)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ4

Near Willoughby, OH 44094

Jason N

Job Details: 09/19/2023

Cc oven door gasket twisted Installed new oven door gasket using customer supplied pre Id part. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Mentor, OH 44060

Jason N

Job Details: 09/19/2023

"Cc unit takes too long to start a cycle Customer was concerned that the cycle may not be running properly, wanted to verify operation. Ran m/s for entitlement, nothing showing, but serial number is under a yr. Started normal cycle, advised customer on how unit will take several minutes at the start of a cycle to sense before advancing to wash section of cycle. No issues found. Unit is working as designed."

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Chesterland, OH 44026

Brian M

Job Details: 09/19/2023

Cc unit not latching just clicks Installed latch Ran test cycle OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHB00

Near Burton, OH 44021

Brian M

Job Details: 09/19/2023

Cc unit not dispensing ice again Found spring on motor to be stuck Removed and lubed spring OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ03

Near Mentor, OH 44060

Jason N

Job Details: 09/19/2023

Installed cab rollers. Leveled unit. Op test good.

We serviced a

GE DRYER

Model GTDX100EM1WW

Near Chardon, OH 44024

Brian M

Job Details: 09/19/2023

"Cc unit not turning on Found timer knob broken, little plastic on back of timer knob is split causing knob to free spin Used knob from temp selector to verify function of timer Needs timer knob Customer can install ; ordrng 1 WE01X20374 (control knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Painesville, OH 44077

Jason N

Job Details: 09/18/2023

"Cc unit vibration, has gotten worse latelyNoticed basket sitting off center inside tub. Pulled agitator to inspect. Found bottom of basket stem cracked on one side. Unit will need basket replaced. Part not showing in stock from Marcone, office to contact customer with next service date.; ordrng 1 W10554251 (Basket)"

We serviced a

WHIRLPOOL WASHER

Model CAE2743BQ0

Near Lorain, OH 44053

Angel

Job Details: 09/18/2023

"Cc that unit just stopped working. Unit seemed to be froze got it to go in diagnostics but it wouldnt do anything, tried resetting unit and nothing now it would not even let me cancel the drain mode or get into diagnostics, unit will need actuator and main board ordering parts. ; ordrng 1 W10860464 (Control,board) and 1 W11212745 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Orwell, OH 44076

Brian M

Job Details: 09/18/2023

Installed control Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model GGQ8858EQ1

Near Thompson, OH 44086

Joe O

Job Details: 09/18/2023

"Cc: not heating. Found igniter open. Needs igniter. Replaced igniter. Tested. Op test ok; used 1 279311 (IGNITOR)"

We serviced a

GE WASHER

Model GTW335ASN2WW

Near Chardon, OH 44024

Joe O

Job Details: 09/18/2023

"Cc: not working, latch continuously clickingFound error code 11. States ac frequency is not 60hz, 13(stated unit spinning above 25rpm with lid unlocked) 7(stopped filling due to max pressure reached) 32(could not unlock lid). Tested all functions manually. Needs control Customer does not want to repair at this time ; ordrng 1 WH22X35597 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Strongsville, OH 44136

David R

Job Details: 09/18/2023

"Replaced harness, door switch, hinges, added plastic square piece to get rid of any space between door and switch. Ran unit, good. All functions good. Op Test Ok. ; used 1 WP2177331XXX (XXNO REORDERDOOR SPACER) from stock"

We serviced a

GE REFRIGERATOR

Model TBX25ZPE

Near Brecksville, OH 44141

Bill

Job Details: 09/18/2023

"Cc cold in freezer but not fridge, confirmed cc. Found large build up of frost on back wall. Removed frost and back wall, found evap frost/frozen over. Circulation fan was not operating, steamed evap. As I was steaming evap, about half way done the circulation fan came on. Finished steaming and gave quote for heater and bimetal replacement. Customer chose not to continue repairs at this time.; ordrng 1 WR51X466 (Heater) and 1 WR50X60 (Bimetal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Solon, OH 44139

Corina B

Job Details: 09/18/2023

"CC that the unit stops in a rinse cycle. Ran diag F7E1 BASKET SPEED FAULT. Ran a manual agitate not agitating. Found the cam melted and belt frayed. Replaced the belt and cam from t/s. Ran a calibration. Started a manual spin and agitate. Opt test ok. Advised Cust half a basket is a full load. ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ4

Near Westlake, OH 44145

Manny

Job Details: 09/18/2023

"Replaced control, ran test and opt test ok took core for return"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Mentor, OH 44060

Jason N

Job Details: 09/18/2023

"Cc unit intermittent not powering on Found unit is non responsive. Checked power into control board, good at 121v. All connectors checked good. Unit will need controls replaced. ; ordrng 1 W11626074 (Control-elec) and 1 W11626077 (Control-elec HMI)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW02

Near Mayfield Heights, OH 44124

Joe O

Job Details: 09/18/2023

Cc: freezing items in ff sectionFound temps at 37-39 degrees in ff section. Found temps in deli drawer at 38 degrees. Found top shelf at 39 degrees right where thermistor is located. Found bin directly in front of vent. Advised of misdirected air flow. And loading. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Brecksville, OH 44141

Bill

Job Details: 09/18/2023

"Cc unit grinding, confirmed cc. Changed cap and cam. Opt test good.; used 1 W11395618 (Cap), and 1 W10721967 (Cam) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS08

Near Lorain, OH 44053

Angel

Job Details: 09/18/2023

"Cc that unit is not cooling properly, verify and found evaporator frosted over unit has a service pointer to replace main control for the issue it has ordering main board.; ordrng 1 W11546609 (Control board) and 1 W11546681 (Harness)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF3304

Near Strongsville, OH 44136

David R

Job Details: 09/18/2023

"Cc unit not draining and door squeaking. Found door squeaking. Rubber sleeves ripped. Replaced from t/s. Ran drain pump, nothing blocking. Replaced from t/s as well just incase. Installers need to also check if garbage disposal knock out is still in when installing dishwasher. Unit is good, Op Test Ok. ; used 2 WP8268961 (SLEEVE FRICTION), and 1 W10876537 (PUMP-DRAIN) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Parma, OH 44134

David R

Job Details: 09/18/2023

"Same issue. Icemaker bin freezing up turns all ice into solid block. Some warm air had to be getting into icemaker area. Either through dispenser area, gasket to icemaker bin area or ice bin itself. Ordering parts needed. ; ordrng 1 WPW10287601 (Seal ice chute) and 1 WPW10353552 (Separator) and 1 W11185686 (Ice bin)"

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LZ4

Near Parma, OH 44134

David R

Job Details: 09/18/2023

"Replaced spark module, manifold and regulator. Found wire connection for bake ignitor not on, corrected. Oven is cycling on/off with no problems. Still low flames with new manifold. Tried adjusting on low setting per owners manual, not really any change. Called techline. Let know parts changed and that customer had gas company come out. Gas company said norrmal pressure of 7' wc. Techline suggested that unit is not getting sufficient gas pressure and for gas pressure to maybe be turned up by gas company. Since all parts replaced. All burners are lighting with no problem. As of now, techline says everything is working fine. Documenting. Customer to see if gas line can turn up pressure. Let know. Op Test Ok."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near Lorain, OH 44052

Angel

Job Details: 09/18/2023

Cc that unit was giving an F1E3 error for a control issue. Replaced control board tested unit opt test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Painesville, OH 44077

Dan H

Job Details: 09/18/2023

"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS01

Near Orange, OH 44022

Corina B

Job Details: 09/18/2023

Replaced the fuse. heated to 350*. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Avon Lake, OH 44012

Manny

Job Details: 09/18/2023

"Cc unit making noise, verified and gearcase is skipping,, tried removing agitator no coming out, took cam off to make sure its not the cam and the gearcase seems to be stuck, unit needs gearcase, pulley, cam, hub shifter and wash plate, will not proceed ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11130362 (suspension) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11481722 (Shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near North Royalton, OH 44133

Bill

Job Details: 09/18/2023

"Cc water draining out, could not confirm. Found f0e3 over load, cleared code. Ran auto test opt test good, instructed customer on operation of unit."

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, OH 44052

Angel

Job Details: 09/18/2023

"Cc that unit will power on but not start. Confirmed will not go past sensing, ran diagnostics and had an error code F7E5 for shifter fault replaced shifter tested unit again and it started filling and washing as should opt test good.; used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL DRYER

Model MED5100DW0

Near North Royalton, OH 44133

Bill

Job Details: 09/18/2023

"Cc drum not turning, confirmed cc. Found belt and jumped track and lodged between pulley and pulley arm. Done a complete pulley and roller service, used one kit from truck stock. Opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

GE REFRIGERATOR

Model GFE29HSDISS

Near Rocky River, OH 44116

Angel

Job Details: 09/18/2023

"Cc that unit is not cooling at all. Confirmed both sections were completely warm and no frost pattern at all looked behind unit and compressor and all fans are functioning. Verified and found condenser jumper line completely corroded and looks like it sucked in moisture to sealed system lines. Explained to customer system has to be contaminated but he if wanted to try to fix he will need compressor, jumper discharge line and evaporator to try to get everything clean but not 100% sure it will be clean gave customer estimate decided not to repair. ; ordrng 1 WR84X21125 (Dischsrge line) and 1 WR87X10224 (Compressor) and 1 WR87X36103 (Evap), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE RANGE

Model 66572023102

Near Rocky River, OH 44116

Angel

Job Details: 09/18/2023

Cc that door is falling apart. Confirmed door handle is coming off and missing screw. Took off door and reinstalled everything as should and tightened screws properly opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Elyria, OH 44035

David R

Job Details: 09/18/2023

"Cc unit not making ice. Found broken water tube heater wires. Ordering water tube kit. ; ordrng 1 W11366500 (Tube water kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model wtw8127lc1

Near Columbia Station, OH 44028

Bill

Job Details: 09/18/2023

"Cc unit not working properly, confirmed cc. Found error code f6e3 acu not communicating with mcu.."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Westlake, OH 44145

Angel

Job Details: 09/18/2023

Cc that freezer was freezing over. Verified and and they have frost all over food door must of been propped open causing warm air to get in and causing the frost. Steamed out frost and made sure door was closing properly opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near North Olmsted, OH 44070

Angel

Job Details: 09/18/2023

Installed door and ice maker opt test good.

We serviced a

FRIGIDAIRE STACK W/D

Model FFLG3911QW1

Near Strongsville, OH 44136

Bill

Job Details: 09/18/2023

"Changed motor control and main control, opt test good."

We serviced a

MAYTAG WASHER

Model MVW6230RHW3

Near Kirtland, OH 44094

Dan H

Job Details: 09/18/2023

"Customer complaint of clicking noise during spin, ran high speed spin in manual test cycle, put wet load in basket and ran drain and spin, noise is drain hose vibrating, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Parma Heights, OH 44130

Corina B

Job Details: 09/18/2023

"CC that the washer is not starting. Confirmed. Found the cap has failed. Replaced the cap and shifter from t/s. Ran a calibration. Opt test ok. ; used 1 W11395618 (CAPACITOR), and 1 W11481722 (actuator) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Avon Lake, OH 44012

Manny

Job Details: 09/18/2023

"Customer states he never received the heater, Reordering heater and ordering icebox gaskets; ordrng 1 WPW10320706 (gasket) and 1 WPW10280988 (gasket) and 1 W11226501 (heater)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near North Royalton, OH 44133

Bill

Job Details: 09/18/2023

"Cc gurgling noise, confirmed cc.; schdld next appmnt for 9/19 TUE AM"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Willoughby, OH 44094

Dan H

Job Details: 09/18/2023

"Customer complaint that cycle signal is not working, confirmed, unit needs new user interface ; ordrng 1 W11413566 (Ui)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Willoughby, OH 44094

Dan H

Job Details: 09/18/2023

"Installed new freezer section door gasket, op test good"

We serviced a

MAYTAG RANGE

Model MGR7700LZ4

Near Euclid, OH 44132

Dan H

Job Details: 09/18/2023

"Customer complaint that broiler is not working, started broil on high, burner lit and stayed on, customer was leaving door cracked to broil, explained that the door must be closed to broil, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Painesville, OH 44077

Jason N

Job Details: 09/18/2023

Cc unit lights not working and frost buildup in freezer section Determined failed LED module in top of FF section. Ordering LED module. Found slightly condensation buildup around drawers in freezer section. Door gaskets are sealing properly. Looks to be an air circulation issues causing air to stagnate. Unit will need air adapter to help with air circulation ; ordrng 1 W11462342 (Module) and 1 W10864519 (Adapter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Mentor, OH 44060

Jason N

Job Details: 09/18/2023

"Installed filter housing and LED module. Tested water dispense. Good pressure. LED modules are flickering after install. Unplugged main module and plugged back in, modules working until door is closed and modules are powered back up. Unit will need main LED module.; ordrng 1 WPW10515058 (LED module)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ

Near Mentor, OH 44060

Jason N

Job Details: 09/18/2023

"Cc unit leaking Inspected unit, found leak wash pump connection. Unit will need pump/motor assembly replaced. ; ordrng 1 W11416363 (Pump/motor)"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Streetsboro, OH 44241

Brian M

Job Details: 09/18/2023

Installed heater OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8900BC0

Near Streetsboro, OH 44241

Brian M

Job Details: 09/18/2023

"Cc unit not spinning Found bearing to be locking up drum Can not lift up on tub to free from hub, and washplate not removableRust in stator and rotor area and rust stains under unit Recommend bearing kit, washplate, and hub; ordrng 1 W10435302 (bearing) and 1 WPW10380698 (washplate) and 1 W10820039 (hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Mentor, OH 44060

Jason N

Job Details: 09/18/2023

Cc unit needs console replaced due to damageReplaced console using customer supplied pre Id part. Op test good.

We serviced a

GE REFRIGERATOR

Model GFE28HSKESS

Near Lyndhurst, OH 44124

Joe O

Job Details: 09/18/2023

Installed evap fan. Advised customer to monitor. Op test ok

We serviced a

KITCHENAID BEVERAGE CENTER

Model KUBL214KSB00

Near Aurora, OH 44202

Brian M

Job Details: 09/18/2023

Cc unit still not cooling Called whirlpool Ohmed out thermistors All pass Whirlpool Recommends Ui replacement ; ordrng 1 W11537984 (Ui shelf)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Cleveland Heights, OH 44118

Joe O

Job Details: 09/18/2023

Installed gear case and cam. Ran auto test and calibration. Op test ok

We serviced a

KENMORE REFRIGERATOR

Model 10653606202

Near Cleveland, OH 44143

Jason N

Job Details: 09/18/2023

Cc unit leaking water Investigated source of water leak. Found defrost drain tray overflowing due to crack in filter housing. Unit will need filter housing replaced.. ; ordrng 1 WP2186443 (Housing)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland, OH 44105

Jason N

Job Details: 09/18/2023

"Cc unit did not spin clothing outRan diagnostics, found codes f7e3 for basket engaged during wash and f0e7 for load detected during clean cycle. Ran test cycle, shift actuator did not shift into agitation. Replaced shift actuator using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W11481722 (actuator) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMYW00

Near Cleveland Heights, OH 44106

Joe O

Job Details: 09/18/2023

Installed gaskets. Doors sealing. Op test ok

We serviced a

GE WALL OVEN

Model JGRP17WEW3WW

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/18/2023

"Cc no bake Found igniter getting 120v from control but not lighting Needs igniter ; ordrng 1 WB2X9154 (igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near Eastlake, OH 44095

Dan H

Job Details: 09/18/2023

"Customer complaint that unit is not working, confirmed, installed new capacitor and harness, op test no good , unit needs new motor , installed new motor from truck stock surplus, op test no good , unit needs new control; ordrng 1 W11626074 (Cntrl), used 1 W11026785 (Motor) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Eastlake, OH 44095

Dan H

Job Details: 09/18/2023

"Customer complaint that unit is not spinning properly, ran diagnostics found f7e4(basket reengagement error) and f6e3(communication error ) error codes, found slider broken, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"

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