Service History 2 - Fred's Appliance

We serviced a

MAYTAG RANGE

Model MGS5770ADB

Near Shaker Heights, OH 44120

David R

Job Details: 05/25/2022

"Replaced part. Front right burner still having trouble igniting all the time. Tried clean office but seems seized up and valve not turning correctly. NLA office pan assembly, 74004304, NLA valves, 74009530 74009535, 74004409, 74004303, 74004302; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Rocky River, OH 44116

Angel

Job Details: 05/25/2022

"Cc that unit was leaking underneath freezer door and seal came off. Verified and confirmed seal came off on bottom of freezer door causing warm air and the frost will melt and leak on floor pressed in seal again but let customer know that if it comes off again he will need freezer door replaced because the edge that holds the seal is a little stretched. Opt test ; ordrng 1 LW10547320 (Freezer door), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM02

Near Rocky River, OH 44116

Angel

Job Details: 05/25/2022

Cc that unit keeps loosing temperature. Took temperature and found that the temperature was at 48* took off evaporator cover and unit has a ball of ice on corner where the capillary line is at made sure fan was working. Unit will still hold a little bit the temps will be ordering compressor uv drier and evaporator Ive seen where these evaporators get pin hole and leak out the refrigerant. Ordering parts. Office to reschedule ; ordrng 1 W10858281 (Evaporator) and 1 W11125124 (Compressor) and 1 WPW10143759 (Uv drier)

We serviced a

WHIRLPOOL RANGE

Model WFE540H0EH0

Near Avon, OH 44011

Gabriel P

Job Details: 05/25/2022

"Replace control,opt test ok"

We serviced a

GE DRYER ELE

Model GTD65EBSJ3WS

Near Painesville, OH 44077

Joe O

Job Details: 05/25/2022

"Cc: loud, smelling smokeRan test cycle. Ran test cycle with clothing. No abnormal noises. No abnormal smells coming from unit. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Lakewood, OH 44107

Angel

Job Details: 05/25/2022

Cc that units top oven wont work but bottom one does. Ran a bake and ignitor would not kick on test ignitor and it was open will need ignitor replaced. Replaced ignitor tested unit. Opt test ok.; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADW9

Near Chesterland, OH 44026

Corina B

Job Details: 05/25/2022

CC that the valve hammers when filling. Confirmed. Replaced the valve. Still hammering. Will need a plumber. Opt test ok

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Ashtabula, OH 44004

Dan H

Job Details: 05/25/2022

"Installed new harness, op test good , original user interface was dead, user interface that was first installed is working and was needed, unit needed user interface and harness"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Rome, OH 44085

Dan H

Job Details: 05/25/2022

"Customer complaint that unit is not spinning, ran manual test cycle, unit spins and agitates, ran diagnostics found f8e1(long/no fill) error code, found very low water flow from supply line, advised customer that they need a plumber to correct water flow, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Kent, OH 44240

Brian M

Job Details: 05/25/2022

Installed controls and harness Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Mentor, OH 44060

Joe O

Job Details: 05/25/2022

"Cc: leaking, SqueakingRan quick test cycle. Found unit leaking from dispenser. Ran drain and spin. Could not duplicate squeaking. Needs dispenser assembly; ordrng 1 W11524105 (Dispenser assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8000DW5

Near Painesville, OH 44077

Joe O

Job Details: 05/25/2022

"Cc: not filling, not washingFound error codes f7e5(shifter failure). Ran auto test. Found unit attempting to spin. Not fully engaging shifter. Needs clutch and slider. Replaced clutch and slider. Ran auto test and calibration. Op test ok; used 1 W10734521 (SLIDER), and 1 W10754448 (CABRIO CLUTCH) from stock"

We serviced a

GE WASHER

Model GHWN4250D2WW

Near Willoughby, OH 44094

Joe O

Job Details: 05/25/2022

Cc: not filling with hot waterCustomer had notes printed out on load. Notes did not seem like unit had issue. Started normal load(customers settings) found unit filling with hot water. Could not duplicate issue. Op test ok

We serviced a

IKEA MICROWAVE

Model IBMS1455DS00

Near Painesville, OH 44077

Joe O

Job Details: 05/25/2022

"Cc: 30 second button not functioningFound button broke. Needs button; ordrng 1 W11116990 (button), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model Wrf757sdem01

Near Avon Lake, OH 44012

Angel

Job Details: 05/25/2022

Replaced filter head and customer had new filter replaced as well. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Painesville, OH 44077

Joe O

Job Details: 05/25/2022

Installed thermistor. Advised customer to monitor 48 hrs for adjustment to temps. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Westlake, OH 44145

Gabriel P

Job Details: 05/25/2022

"When arrive customer said that wants is preheat to 350 it drops down slowly and it show it on panel preheat unit to 350 it took 9 minutes to preheat and its been 5 minutes and still have not drop temperature waiting few more minutes for customer requests and is not dropping after 10 minutes wait as right now unit working as design cannot duplicate,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Bay Village, OH 44140

Gabriel P

Job Details: 05/25/2022

Check fittings and water line but did not found any cracks ordering housing and valve cause it may be letting water out when is not supposed to ; ordrng 1 WPW10179146 (Valve) and 1 W11162042 (Housing)

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lakewood, OH 44107

Gabriel P

Job Details: 05/25/2022

"When arrive turn unit on and it came on ran diagnostic found error code f0e5 off balance load clear error ran few other test pass cannot duplicate issue unit working as design as right now show customer also ,opt test ok"

We serviced a

MAYTAG RANGE

Model MER6772BAC

Near Cleveland Heights, OH 44118

Gabriel P

Job Details: 05/25/2022

"Found lower bake element shorted gave estimate customer paid in full.; ordrng 1 WP7406P428 (Lower bake), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DRYER

Model MGD5630HC1

Near Moreland Hills, OH 44022

Corina B

Job Details: 05/25/2022

"CC that the unit is not drying. Confirmed. Found a lot of moisture inside the dryer. Found the outside vent with a cover. Removed the over, good airflow. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model DU1055XTVS2

Near Chagrin Falls, OH 44022

Gabriel P

Job Details: 05/25/2022

Found drain hose clear and pump customer said after they replace garbage disposal it stop draining explain then why and they prefer to have the plumber tap the wall on disposal charge service charge

We serviced a

JENN-AIR COOKTOP ELE

Model JGC1430ADS14

Near Beachwood, OH 44122

Corina B

Job Details: 05/25/2022

CC that unit is clicking. Unit was unplugged when arriving. Plugged unit in not clicking. Tried each burner stops sparking when adjusting the flame or in the off position. Working as designed. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM

Near Parma, OH 44129

Gabriel P

Job Details: 05/25/2022

"Unit cooling as design again but cause its intermittent ordering control and harness control,ordering ; ordrng 1 W11524469 (Control) and 1 WPW10422363 (Harness)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Brook Park, OH 44142

Gabriel P

Job Details: 05/25/2022

"Found pulley and belt squeaking replace from t/s ,opt test ok; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290REM00

Near Beachwood, OH 44122

Corina B

Job Details: 05/25/2022

Replaced the filter head. Brought the cap back for return. Tested. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Willoughby, OH 44094

Corina B

Job Details: 05/25/2022

"Cust showed pop, sent pic. CC that the unit is leaking at a waterline. Confirmed. Found the waterline is cut. Will need a new line. ; ordrng 1 W11482381 (Waterline)"

We serviced a

MAYTAG REFRIGERATOR

Model ASD2622HRW

Near Conneaut, OH 44030

Dan H

Job Details: 05/25/2022

"Installed new ice maker , ice maker cycled but did not fill, valve is receiving 120vac , unit needs new valve, customer does not wan repair at this time; ordrng 1 WP67005154 (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC36QTS10

Near Burton, OH 44021

Jason N

Job Details: 05/25/2022

"Cc unit leaking water underneath when dispensing waterRan dispense test, found water spraying from water line inside door harness. Peeled harness back, found water line completely split. Cut back lines about an inch. Used compression union to reconnect water line ends. Retested dispense, no leaks, good water dispense. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Cleveland Heights, OH 44118

Manny

Job Details: 05/25/2022

"Cc that the bellow spring came off on its own, bellow was still installed properly and spring was off, customer stated maybe got snagged on clothes and pull out, reinstalled spring and pulled on bellow spring is secured, too pic of bellow with spring. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Ashtabula, OH 44004

Dan H

Job Details: 05/25/2022

"Customer complaint that unit is not dispensing ice, confirmed, found yoke on auger motor stripped, unable to remove, unit needs new auger motor, yoke, and divider ; ordrng 1 WPW10309864 (Divider) and 1 W11310391 (Motor) and 1 WP63052-2 (Yoke)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Ashtabula, OH 44004

Dan H

Job Details: 05/25/2022

"Good frost pattern on evaporator today, fresh food section temperature at 38 degrees, freezer section temperature at 1 degrees, customer stated that unit has not frozen food since they made the initial call, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVFXWS10

Near Ravenna, OH 44266

Brian M

Job Details: 05/25/2022

Installed filter head OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Deerfield, OH 44411

Brian M

Job Details: 05/25/2022

Cc no ice Found fill tube frozen Cleared and ran test cycle OP Test Ok Advised to watch If issue returns please order 8201815 check valve Issue may be caused by filter system in the home.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM

Near Diamond, OH 44412

Brian M

Job Details: 05/25/2022

Customer showed pop took pic Cc hinge broken Needs door ; ordrng 1 LW11258450 (dor-fip)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPRU19F8RFC

Near Ashtabula, OH 44004

Dan H

Job Details: 05/25/2022

"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891058 (Lokring), and 1 W10890128 (Lokring) from stock"

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Ashtabula, OH 44004

Joe O

Job Details: 05/25/2022

Cc: leaking from dispenserCustomer stated unit continuously drips from dispenser after cycle completion. Ran auto test. Unit did not continue to drip. Could not duplicate issue. Op test okBuilt estimate for water valve; ordrng 1 W11210459 (valve)

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEB01

Near Garrettsville, OH 44231

Brian M

Job Details: 05/25/2022

Installed damper ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Parkman, OH 44080

Brian M

Job Details: 05/25/2022

"No error codeSCalled whirlpool ran through service sheet could not come up with a conclusion but he recommended to replace ui; ordrng 1 W11330971 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Brecksville, OH 44141

Marie V

Job Details: 05/25/2022

"Replaced dampers also. Belt never came, use belt from T/S. Ran auto test and calibration. Op test ok; used 1 W11239857 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS01

Near Broadview Heights, OH 44147

Marie V

Job Details: 05/25/2022

Defrosted all evaporator and replaced thermistor on evaporator and added zip tie. Op test ok

We serviced a

IKEA DISHWASHER

Model IUD8555DX3

Near Cleveland Heights, OH 44118

Marie V

Job Details: 05/25/2022

"Replaced hose. Tested unit, no leaks. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW1

Near Maple Heights, OH 44137

David R

Job Details: 05/25/2022

"Cc unit went off balance, only had a large robe on. F3E2, F0E5 error codes, cleared. Let customer know to wash with more then one article of clothing for unit to be balanced. Ran diagnostics cycle, good, all components working. Ran test 52. Put load in ran on drain and spin. Good, unit is working correctly. Op Test Ok ; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MFW9700SQ1

Near Cleveland, OH 44113

Marie V

Job Details: 05/25/2022

"Cc that after starting a cycle unit shows an error of FH. Confirmed. Ran diag, got same error code. Called Bj help me diagnose. Water valve is working properly, same with drain pump , and no siphoning of the water. Unit will need control and pressure switch. Cust will call back if they want to continue ; ordrng 1 WPW10137702 (Control) and 1 WPW10514214 (Pressure switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model WOC75EC0HS03

Near Independence, OH 44131

David R

Job Details: 05/25/2022

Replaced cover plates in microwave. Good. Heating. Op Test Ok

We serviced a

N/A N/A

Model WED5500SQ0

Near North Olmsted, OH 44070

Marie V

Job Details: 05/25/2022

Cc that the unit does not works. Confirmed . Verify power. Proper power coming in. Found thermal fuse open. Replaced from T/S. Good air flow coming outside. Left note to replace foil vent for rigid or flexible metal. Op test ok; used 1 3392519 () from stock

We serviced a

KITCHENAID DISHWASHER

Model KUDU03FTPA2

Near Avon Lake, OH 44012

Angel

Job Details: 05/25/2022

Cc that door falls down and wont stay up again. Verified and found that one of the guides broke off the clip that holds it so since they had the guides already i replaced them. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WEG730H0DS0

Near Seven Hills, OH 44131

David R

Job Details: 05/25/2022

"Replaced cooling fan, tested, good. Op Test Ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOC75EC0HS01

Near Independence, OH 44131

David R

Job Details: 05/25/2022

"Cc F1E6 mag error, plate cover had been broken inside microwave for couple of months. Unit microwave not heating, due to plate cover broken, moisture can make its way up to mag and short out. Will need mag and cover, no extended warranty. Ordering mag and cover.; ordrng 1 W11346197 (Mag) and 1 W10915651 (Plate cover), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Elyria, OH 44035

Marie V

Job Details: 05/25/2022

"Cc that the unit makes a noise when agitating. Ran diag, no error codes. Ran auto test, agitation pass, spin was not working properly, like hub is stripped. Also tilted unit and found lots of oil coming out of gearcase, its on the motor ,belt,cam. Gave estimate, also motor is under 10year extended warranty. Cust will not fix.; ordrng 1 W10528947 (Hub) and 1 W11454734 (Gearcase) and 1 W10721967 (Belt) and 1 W11026785 (Motor) and 1 W11550891 (Agitator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5640XW0

Near Avon Lake, OH 44012

Angel

Job Details: 05/25/2022

"Cc that unit is making a loud grinding sound. Verified underneath the unit and unit will need cam but noticed gearcase is leaking oil as well unit will need gearcase and belt too. Gave customer estimate and they said they will rather buy a new unit. Charged service call.; ordrng 1 W11132267 (Gearcase) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFA25ERBL01

Near Chagrin Falls, OH 44023

Jason N

Job Details: 05/25/2022

"Cc unit not cooling Found freezer temperatures at 20 degrees, ff section temps at 40. Partial frost pattern on evaporator and ice ball on capillary tube. System had been serviced prior, access valve on compressor and uv dye drier installed. Found refrigerant leak at discharge tube running through drain pan, uv dye present. Recovered refrigerant. Cut out corroded section of tubing and replaced. Charged system with nitrogen to 120 psi, no additional leaks found. Pulled vacuum on system to 29 in/hg. Recharged system with 5.0oz of r134a. Low side pressure stable at 5 psi. Advise customer to allow up to 24 hrs for unit to return to desired temperatures. ; used 1 WPW10143759 (DRIER) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFH00

Near Chagrin Falls, OH 44023

Jason N

Job Details: 05/25/2022

Cc unit needs refrigerator door installed due to cosmetic defect.Installed customer supplied refrigerator door. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFCS22EVMS7

Near Aurora, OH 44202

Jason N

Job Details: 05/25/2022

"Cc unit not making iceRan manual test harvest on ice maker, jumping t to h contacts. Ice maker will not index. Unit needs ice maker. Replaced ice maker module using truck stock part. Ran manual harvest test, ice maker indexed and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

GE DISHWASHER

Model CDT845P4N2W2

Near Beachwood, OH 44122

Jason N

Job Details: 05/25/2022

"Installed correct drain pump. Ran wash test, then cancel/drain. All functions passed. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model GU3600XTVY3

Near Richmond Heights, OH 44143

Jason N

Job Details: 05/25/2022

"Cc unit not washing dishes properlyRan wash test, found no water coming into unit. Float was stuck in the upwards position. Pushed float back down into home position. Restarted wash test, unit filled and started washing. Let cycle for several minutes. Pressed cancel/drain. Unit drained properly. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM

Near Mentor, OH 44060

Jason N

Job Details: 05/25/2022

"Cc unit has ice build on freezer bottom Customer stated ice had been building up on freezer bottom since unit was installed. Found evaporator tray iced over. Checked drain tube in rear of unit. Found no drain tube installed, drain tube cabinet grommet has been foamed over. Unit will need new grommet fitting and drain tube installed. ; ordrng 1 WP2304888 (Drain tube fitting) and 1 W11512417 (Drain tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Mentor, OH 44060

Jason N

Job Details: 05/25/2022

"Cc unit low ice production Cust stated ice maker has only made a few cubes since last service. Confirmed a few cubes in container. Ran manual ice maker harvest test, ice maker indexed and filled with water. Checked all doors switches, all checked good. Reran ice maker harvest, ice maker stopped mid cycle. Checked power to ice maker, 0v. Checked power out from control board, 0v. Unplugged unit for 1 min then plugged back in, ice maker finished harvest cycle. Ordering main control board.; ordrng 1 W11399844 (Main control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/25/2022

"Cc that the unit is not drying plastic dishes and the top rack is still wet. Ran diag, no error codes. Waiter for test un unit, pass, took temps. 140*. Started a normal cycle with heat dry , Sami rinse and hi temp wash and waited then took temps during the cycle is 126*. Unit is working as designed at this point. Left a jet dry and detergent for cust to test. She is currently using jet dry. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Lorain, OH 44052

Angel

Job Details: 05/25/2022

Cc that unit got to 20* on the freezer once and some of her stuff were loosing frost. Verified temps and freezer was at 6* and ff section was at 43* but it was in defrost mode got the unit to kick on to make sure the fans and compressor sounded good and were functioning and they were. Explained to customer since it just happened once it couldve just been in a defrost mode or control had a glitch asked her to monitor for now but unit as of now is working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV06

Near Independence, OH 44131

David R

Job Details: 05/25/2022

"Replaced right door and badge. Good, Op Test Ok"

We serviced a

GE WASHER

Model GUD27GSSJ0WW

Near Grafton, OH 44044

David R

Job Details: 05/25/2022

"Cc unit wont advance into spin with him hitting the start button several times to get it going, then unit will not spin. Took off front cover to check components while unit running. Belt is good, not broken. Lid lock is lighting up and checking good. Found speed sensor wires broke. Sending bad signal up to control. Ordering sensor, control underneath 1 year ; ordrng 1 WL49X20360 (Speed sensor) and 1 WH49X25738 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Highland Heights, OH 44143

Manny

Job Details: 05/25/2022

"Cc unit not draining, found basket full of water, drain water with vacuum (27mins draining) for object wedge in impeller of drain pump, replaced drain pump, opt test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MFF2258FEZ07

Near Cleveland, OH 44124

Manny

Job Details: 05/25/2022

"Cc unit making a vibration noise in the Fz, found evap air grille not clipped properly, removed and reinstalled grille, noise is gone, opt test ok."

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Gates Mills, OH 44040

Manny

Job Details: 05/25/2022

"Cc unit not cooling, unit is a little warm found frost on Ff evap, compressor pulling 0.25 amps and humming, unit will need compressor and Ff evap, customer will not proceed with the repair. ; ordrng 1 WR85X10154 (evap & tube asm ff), used 1 WR87X10199 (compressor kit inver) from stock"

We serviced a

MAYTAG DRYER

Model PYG2000AWW

Near Euclid, OH 44117

Manny

Job Details: 05/25/2022

"Cc unit making noise and getting worse, ran unit and heard a metal on metal noise took unit apart and found rollers wore down and shaft have a groove on it, unit will need roller kit, spoke to AB he did a nationwide search and parts are NLA,, informed customer that the part is discontinued and that her warranty company will contact her and let her know whats next,; ordrng 1 LA-1008 (roller kit rear(discontinued))"

We serviced a

HOTPOINT RANGE

Model RGB535GEV2WH

Near Mayfield Heights, OH 44124

Manny

Job Details: 05/25/2022

"Cc FL burner not lighting, verified and no spark from electrode, unit will need the switch, switch is showing discontinued on marcone, customer would like us to try finding it and let him know whether we found it or not; rqstng P&A on 1 WB24K14 (switch burner valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Chagrin Falls, OH 44023

Manny

Job Details: 05/25/2022

"Cc that unit stop and wont accept any input on the control, try starting a cycle unit wont start, but the LEDs are acting as if the unit was starting but nothing happens, try getting into diagnostics and LEDs just flashes, unplugged unit and plugged back in, LEDs reset and was able to get into diagnostics, found codes F1E1 for ACU fault and f2E2 for UI disconnected, verified that all connections are properly connected, everything seems to be good, unit will need Control and Console.; ordrng 1 W11481108 (Control) and 1 W11561182 (Control panel)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Garrettsville, OH 44231

Brian M

Job Details: 05/24/2022

Cc unit squeaking Found hub not tight and basket squeaking Tightened hub nut Rad test cycle OP Test Ok

We serviced a

GE REFRIGERATOR

Model PFCS1RKZASS

Near Mentor, OH 44060

Jason N

Job Details: 05/24/2022

Installed evaporator fan motor. Good airflow to both ff and freezer sections. Advised customer to allow several hours for unit to return to desired temperatures. Op test good.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Painesville, OH 44077

Jason N

Job Details: 05/24/2022

"Cc unit not heating Plugged in unit, ran op test, unit heated properly. Ran dryer for several minutes, unit cycled heat on and off properly, good airflow at vent. Could not find an issue with unit at this time. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Mentor, OH 44060

Jason N

Job Details: 05/24/2022

"Cc unit making a loud chugging noiseCustomer stated unit will make a loud chugging noise intermittent throughout the day. Ran diagnostics functions tests, found noise in question to be the damper control. Advised customer we can try to replace damper control for excessive noise, may or may not remedy the noise in full. ; ordrng 1 WPW10479155 (Damper control)"

We serviced a

KENMORE REFRIGERATOR

Model 106.57262792

Near North Ridgeville, OH 44039

David R

Job Details: 05/24/2022

"Unit over 20 years old. Cc unit not cooling. Found fan in freezer not working. Will only work if spun by hand but fan motor is super loud. Good frost pattern on evap. Ordering fan and blade. ; ordrng 1 4389144 (Evap fan motor) and 1 WP2169142 (Fan blade), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lorain, OH 44055

Angel

Job Details: 05/24/2022

Cc that unit was not making ice but her son looked over it and it started making ice. Verified and bin was full of ice temperatures were good freezer at 5* and ff section at 38* explained to customer that most likely the ice maker was turned of by accident and from her son testing it he turned it on and now its working as should. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KGCU482VSS01

Near Chagrin Falls, OH 44022

Joe O

Job Details: 05/24/2022

"Could not smell any gas. Customer stated gas company said leak is very minor. And did not shut her gas off. Customer still wants valve replaced. Went to install valve. Found regulator and gas line have to be detached in order to pull unit out. Do not have pipe dope to do job today."

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Elyria, OH 44035

Gabriel P

Job Details: 05/24/2022

Timer not finished on 45 minutes ordering ; ordrng 1 WPW10521398 (Timer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Parma, OH 44134

Manny

Job Details: 05/24/2022

"Cc unit not sealing all the way, found gasket falling off, removed gasket and replaced with new one, door liner is warped and wont hold the gasket, unit will need the Fz door replaced, ordering door, fz door is out of stock office to contact customer for next service appointment when parts are available.; ordrng 1 LW10599407 (dor-fip) and 1 W11178521 (nameplate)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Geneva, OH 44041

Dan H

Job Details: 05/24/2022

"Wrong part recieved, ordering correct part ; ordrng 1 W11569112 (Fabric softener Dispenser)"

We serviced a

MAYTAG WASHER

Model LAT8435AAE

Near Madison, OH 44057

Dan H

Job Details: 05/24/2022

"Installed new lid switch , op test good"

We serviced a

MAYTAG DRYER

Model MGDC465HW1

Near Elyria, OH 44035

Marie V

Job Details: 05/24/2022

Cc that the unit is not heating. Confirmed. Found ignitor failed. Replaced from T/S. Op test ok.; used 1 279311 (IGNITOR) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/24/2022

"Cc that one of the wheels on the right side comes off and that the top spray arm falls off. Confirmed. Unit will need new adjuster kit, top spray arm and retainer for spray arm. ; ordrng 1 WP3400918 (Ratiner) and 1 WPW10327455 (Spray arm) and 1 W10712395 (Adjuster kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMHA9019HZ03

Near Strongsville, OH 44149

David R

Job Details: 05/24/2022

"Cc same issues with door, sometimes buttons are intermittent. No notes known on unit. Ordering door. ; ordrng 1 W11186019 (Door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Willowick, OH 44095

Corina B

Job Details: 05/24/2022

"CC that there was a loud noise and water stays in the tub. Confirmed. Found a plastic tab in the drain pump, removed the tab. Found drain hose on the ground, raised the drain hose above the sink. Called t/l documented the finding. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT771RWYW01

Near Parma, OH 44129

Manny

Job Details: 05/24/2022

"Cc that unit control LEDs change on their own and sometimes unit shuts off she stated that she have the unit in max cooling since thats the only setting that was working, checked UI and unit is operational, chances settings multiple times and unit is working properly, customer saw me turn off the unit and asked why I pressed the right button, I told her the right one controls the temperature settings and also turns the cooling on and off, she stated that she was pressing the left one.Customer wants estimate for the control, in case that the unit shuts off again she would like to order it and replaced it, gave customer estimate for the repair, and she will talk to her husband and see if its worth repairing or replacing the unitUnit is working as designed at the moment, can see any issues with the unit. Opt test ok; ordrng 1 WPW10336519 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB9FHDXWS04

Near Amherst, OH 44001

Gabriel P

Job Details: 05/24/2022

"Steam drip pan it was clogged and clean tube it had mineral buildup is all clean and unclog,opt test ok"

We serviced a

GE DRYER

Model n/a

Near Painesville, OH 44077

Dan H

Job Details: 05/24/2022

"Customer complaint that unit is not starting, model and serial tag worn off, found belt snapped, unit needs new belt; ordrng 1 WE12M29 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Perry, OH 44081

Dan H

Job Details: 05/24/2022

"Customer complaint that freezer section is not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 70 degrees , fresh food section thermistor reading 46 degrees , unit needs new fresh food section thermistor ; ordrng 1 5303918775 (Thermistor)"

We serviced a

WHIRLPOOL RANGE

Model WFG975H0HZ1

Near Painesville, OH 44077

Dan H

Job Details: 05/24/2022

"Customer complaint that right front burner is not lighting, found igniter broken, installed new igniter, op test good"

We serviced a

JENN-AIR RANGE

Model PRG4810NP

Near Solon, OH 44139

Joe O

Job Details: 05/24/2022

"Cc: oven not heating properly bake or broilFound bake igniter pulling intermittent amp draw. Found unit will light gas fluttering. Found broil igniter only pulling 1.0 amps. Needs bake igniter and broil igniter(discontinued).Advised customer broil igniter discontinued and u it may need gas valve if igniter does not fix flutter which is also discontinuedCustomer does not want to repair at this time ; ordrng 1 WP73001165 (igniter- 1), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR RANGE

Model JDS1750FP0

Near Shaker Heights, OH 44122

Joe O

Job Details: 05/24/2022

Installed element. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM03

Near Highland Heights, OH 44143

Joe O

Job Details: 05/24/2022

Installed fill tube heater and water valve. Ran ice maker harvest and fill. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Euclid, OH 44132

Corina B

Job Details: 05/24/2022

CC that the CO alarm went off. The CO is about 10 feet away from the oven. Advised cust any open flame puts CO off. Opt test ok

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Willoughby, OH 44094

Jason N

Job Details: 05/24/2022

"Installed new blower wheel, wheel was damaged again. Found motor mount loose causing motor to bounce and allow blower wheel to contact housing. Tightened motor mount. Ran dryer test cycle for 10 minutes, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS4

Near Lorain, OH 44055

Angel

Job Details: 05/24/2022

Cc that when they they try to turn on a burner the oven light tends to light up and shut off. Verified and saw it happened tested the outlet and it has a open ground called BJ to explain issue and we tested unit in another outlet and it worked fine explained to customer they will need to check the outlet to make sure its hooked up to a ground or if not the outlet is bad will need and electrician. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Shaker Heights, OH 44120

Corina B

Job Details: 05/24/2022

"CC that there is no ice and there is water leaking. Confirmed. Found the drain hole blocked with ice, steamed out the drain hole. Cycled the ice maker valve humming. Removed the water line and cycle, water coming out, steamed the water line to the ice maker. Ice maker filled. Opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Parma, OH 44130

David R

Job Details: 05/24/2022

"Replaced wash motor, ran diagnostics, good. Filled up rinse aid and used finish detergent. Running unit on normal with high temp and heated dry on. Advised of placement of dishes for optimal rinse. Owners manual if needed. Unit is good. Customer to monitor. Op Test Ok"

We serviced a

WHIRLPOOL COOK TOP

Model W5CG3024XB01

Near Oberlin, OH 44074

Gabriel P

Job Details: 05/24/2022

"Replace parts,opt test ok"

We serviced a

KENMORE WASHER

Model 11030723171

Near Kent, OH 44240

Brian M

Job Details: 05/24/2022

"Cc off balance Found suspension to have been weak Ran auto test and found that shifter is broken as well Needs suspension rods and shifter ; ordrng 1 W10780048 (suspension) and 1 WPW10006355 (actuator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGSS2635TF8

Near North Ridgeville, OH 44039

Marie V

Job Details: 05/24/2022

"Cc that the unit is making a loud noise , confirmed, noise came from compressor, verify found compressor box raddleds. Corrected issue. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Cleveland, OH 44128

Marie V

Job Details: 05/24/2022

"Removing evaporator found that the back wall is burned, its showing wires. Called tech line spoke with Scott file number Non repairable. Cust needs to call extended warranty and provide file number and tell them unit is not repairable."