We serviced a
GE STACK W/D
Model GUD27ESPM1DG
Near Mentor, OH 44060
Jason N
Job Details: 04/21/2023
"Installed drive belt. Ran spin and drain test, good spin speed and drain out. Op test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Corina B
Job Details: 04/21/2023
Found the water valve missing a gasket around the oxi clean. Installed a gasket. Tested. Opt test ok.
We serviced a
HOTPOINT DRYER
Model HTDP120ED0WW
Near Kirtland, OH 44094
Brian M
Job Details: 04/21/2023
Cc of noise Could not duplicate sound even with heavy towels
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Lorain, OH 44055
Angel
Job Details: 04/21/2023
Cc that unit is leaking from underneath. Verified and found that it was the drain tube that was clogged up and also found that the water line on the back was pinned between refrigerator and it was leaking as well used a connector to fix water line and cleaned out drain tube as well told them not to push refrigerator all the way back to keep from pinching the water line coming out the floor opt test good.; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Westlake, OH 44145
Marie V
Job Details: 04/21/2023
"Ran diag delete error codes. Replaced parts, no leaks. Tested unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, OH 44041
Dan H
Job Details: 04/21/2023
"Customer complaint that unit is not spinning, found hub worn out, unit needs new hub; ordrng 1 W10528947 (Hub), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cleveland, OH 44144
Manny
Job Details: 04/21/2023
"Cc unit not advancing on cycle, verified and no codes, ran test cycle no issues ran test with towels get them soaked and then switched to drain and spin no issues found, unit working as designed, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Burton, OH 44021
Joe O
Job Details: 04/21/2023
"Cc: not washingFound sump just humming. Not washing. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 W10805015 (pump&motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Wickliffe, OH 44092
Joe O
Job Details: 04/21/2023
C not heatingStarted unit. Found unit has good heat and air flow. Outside vent has good heat and air flow. Could not duplicate issue. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEW1
Near Geneva, OH 44041
Dan H
Job Details: 04/21/2023
"Customer complaint that unit is not cooling, confirmed, nothing is running , unit needs new control, customer does not want repair ; ordrng 1 WPW10310240 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Chardon, OH 44024
Brian M
Job Details: 04/21/2023
Installed gearcase and lower components OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Avon Lake, OH 44012
Angel
Job Details: 04/21/2023
Cc that unit was taking too long to dry. Verified to make sure it was heating and it was so I checked the vent outside and it was jammed up with lint the flap wasnt opening cleared out vent and explained to customer to every now and than to make sure the vent is clean and to make sure its not jammed up opt test good.
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/21/2023
"Replace control and ui,opt test ok"
We serviced a
MAYTAG DRYER
Model MED6230RHW3
Near Cleveland, OH 44102
Manny
Job Details: 04/21/2023
"Cc screw broken on the term block, verified and broken screw, replaced terminal block and installed power cord supplied by customer, couldnt test the unit since its not installed yet"
We serviced a
GE DISHWASHER
Model GDT605PSM0SS
Near Lyndhurst, OH 44124
Jason N
Job Details: 04/21/2023
"Installed drain hose and spray arm. Flushed drain system. Ran wash test for 10 minutes, no leaks. Canceled cycle to drain. Unit drained out properly. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Eastlake, OH 44095
Joe O
Job Details: 04/20/2023
Installed ice maker. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Chardon, OH 44024
Jason N
Job Details: 04/20/2023
"Cc unit ice maker leaking Ran manual ice maker test cycle, found when filling with water, water is splashing out of fill cup. Found fill cup frozen up with a block of ice. Removed ice block and found fill cube hole blocked with bits of styrofoam. Cleaned out fill cup and retested ice maker. Ice maker indexed properly and filled mold with water. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details: 04/20/2023
"Replaced parts ordered, ran test cycle opt test ok took core for return"
We serviced a
WHIRLPOOL DRYER
Model WED4800BQ1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/20/2023
"Found heater open replace and also cutoff had burnt wire replace as well,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW8630HC4
Near Olmsted Falls, OH 44138
Marie V
Job Details: 04/20/2023
"Cc that the unit shows a error code LF or Lfo . Ran diag found error code f8e1 long fill no fill. Ran auto test, cold and hot are correct and valves are working. Found unit has bellow broken. Will need new bellow. ; ordrng 1 W11384425 (Bellow)"
We serviced a
JENN-AIR RANGE
Model JES1750FS2
Near Diamond, OH 44412
Brian M
Job Details: 04/20/2023
"Cc of error, more errors displaying than just that one Cooling fan error and ui error as well as temp sensor error are present Ran auto test found unit functioning but then shutting down Needs sensor, cooling fan, ui and control ; ordrng 1 W10833885 (sensor) and 1 W11107275 (fan-blwr) and 1 W10919303 (panl-cntrl)"
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Avon, OH 44011
Angel
Job Details: 04/20/2023
"Cc that unit was making weird noises. Ran diagnostics and could hear shifter getting jammed up. Looked underneath and unit got overloaded causing the nut to fall off and grinding on shield. Replaced belt which I had from surplus and cam tested unit opt test good. Recommended customer not to overload washer to avoid issue from happening again. ; used 1 W10721967 (PULLEY), and 1 W11213879 (Belt) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Lakewood, OH 44107
Manny
Job Details: 04/20/2023
"Cc unit leaking, verified and Ff evap drain is cover in ice, per SP# W11092686, drip pan needs to be replaced, verified and drip pan is bowed, unit needs the drip pan replaced, customer Will think about it and let us know if they want to proceed ; ordrng 1 W11457241 (Drip pan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 04/20/2023
Ran rinse and drain and spin with clothes and it pass.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Shaker Heights, OH 44120
Manny
Job Details: 04/20/2023
"Cc unit sensing light just flashing and not working, verified and unit stuck in a cycle, reset cycle and ran diagnostics found code f0e5 for off balance load, noticed unit was rocking, leveled unit and ran test cycle and not issues, unit working as designed, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Columbia Station, OH 44028
Angel
Job Details: 04/20/2023
"Cc that unit is not dissolving the pod all the way. Ran unit and pump is running perfectly, also ran a test to make sure the dispenser was opening properly and it was waited to see if it was heating properly as well and it was. Customer stated he had the same dishwasher before this one got switched out and didnt have that issue, but as of now Im running the unit and checked for error codes and everything is working perfectly. Gave customer some detergent test packages to try them out to see if it works better for them and to make sure to use rinse aid which there not and to run the hot water before running unit as of now unit is working as designed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near North Olmsted, OH 44070
Marie V
Job Details: 04/20/2023
"Cc that the unit is leaking. Confirmed. Unit has a broken seal. Also door on left side is not closing properly the hinge on door is dented needs to be replaced. Cust will call back if they want to continue ; ordrng 1 WP8534854 (Left hinge) and 1 W11177741 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Brook Park, OH 44142
Marie V
Job Details: 04/20/2023
"Replaced, seal, vent, heater, tested unit, pass, ran diag, no error codes. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Brian M
Job Details: 04/20/2023
Installed led OP Test Ok
We serviced a
GE DISHWASHER
Model GDT225SSL0SS
Near Mentor, OH 44060
Jason N
Job Details: 04/20/2023
"Cc unit leaking from doorCustomer stated they ran the unit yesterday and after about an hour, water started leaking from door. Ran wash test with dishes load and detergent. Found water leaking immediately from door. Checked spray arms, found lower spray arm is split in the middle causing water to overflow tub. Unit will need lower spray arm replaced. ; ordrng 1 WD22X24672 (Lower spray arm)"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC1
Near Cleveland, OH 44119
Jason N
Job Details: 04/20/2023
"Cc unit not draining out properly and SD appears on displayFound some water left in tub. Ran drain and spin cycle, unit drain out very slow. Pulled front cover of unit and checked filter drain basket, found basket full of debris, lint and dollar bills. Cleaned out filter basket and reassembled. Ran rinse and spin cycle to flush system. Good drain out. Op test good."
We serviced a
KENMORE DISHWASHER
Model 665.12793K310
Near Mayfield Heights, OH 44124
Manny
Job Details: 04/20/2023
"Cc unit not working, verified and found codes f9e1, f9e2, f9e4 all 3 for motor and diverter and f8e4 for drain issue, unit needs pump assembly, and drain pump, customer will not proceed with the repair ; ordrng 1 W11188861 (pump&motor) and 1 W10894668 (motor-pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HSDCSS
Near Strongsville, OH 44149
Angel
Job Details: 04/20/2023
"Cc that ff section is not cooling. Checked freezer temp and it was at 5* and ff section at 65* at the top could not hear fan running took apart ff section to verify and found fan not running unplugged it and plugged it back in and it started running as should not sure if it was just a loose connection or fan was jammed up. Explained to customer and she stated she will monitor it and if happens again she will call to get fan replaced and get unit updated as well.; ordrng 1 WR60X26866 (Ff fan) and 1 WR98R4546322 (Update module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KENMORE WASHER
Model 110.9156621
Near Strongsville, OH 44149
Angel
Job Details: 04/20/2023
"Cc that unit is not spinning or agitating. Verified and found that the motor coupling completely broke off and the agitator dogs are worn out will need the cam for agitator as well. Ordering parts ; ordrng 1 285748 (Agitator cam) and 1 285753A (Coupler), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS02
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/20/2023
"CC that there is frost and ice build up on the ff evaporator. The evaporator fan was already replaced. Confirmed. Found the evaporator covered full of ice and frost. Will need a new control and harness. ; ordrng 1 WPW10277799 (Harness) and 1 W10878992 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 04/20/2023
"Replace valve,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSF22C2EXW00
Near Shaker Heights, OH 44122
Manny
Job Details: 04/20/2023
"Replaced condenser fan, no noise, opt test ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/20/2023
"Cc unit taking several cycles to dry heavier clothesRan dryer op test, checked airflow at vent outlet. Good airflow, no restrictions. Ran timed dry test on high heat and recorded exhaust temperatures. Temperatures reaching 189 degrees before shut off and recycling at 125 degrees. No issues found with dryer. Checked under washer(suspected a possible spin issue as this is a top load GE). Found oil leaking from gearcase and saturating drive belt. Advised customer issue will be with washer not properly extracting water from clothing, and not a dryer drying issue."
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML55011HS07
Near Strongsville, OH 44136
Angel
Job Details: 04/20/2023
Cc that unit is damaged. Verified and found outer case damaged on right hand side will need outer case replaced.; ordrng 1 W11493413 (Outer case)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/20/2023
"CC that the clothes are coming out wet. Ran diag F7E6 MOTOR FAULT, started a rinse and spin with 6 towels, towels came out damp. Advised Cust 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Solon, OH 44139
Brian M
Job Details: 04/20/2023
Cc door seal ripped and damper loud Needs gasket and damper ; ordrng 1 W10830162 (gasket-fip) and 1 WPW10594329 (control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near University Heights, OH 44118
Jason N
Job Details: 04/20/2023
"Installed inlet water valve, checked for leaks. Ran water dispense test, no leaks. Op test good."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cleveland, OH 44109
Manny
Job Details: 04/20/2023
"Cc unit no spinning the clothes at the end of cycle, verified and no codes found, but found spin speed off on 4 different cycles, turned on spin speed to max on all cycles and ran test, good! Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near University Heights, OH 44118
Corina B
Job Details: 04/20/2023
CC that there is a gas leak. Confirmed found the leak at the connections at the wall. Advised Cust to call a plumber and replace the line. Leaking at the wall and the line. Called safety
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Parma, OH 44129
Manny
Job Details: 04/20/2023
"Cc unit not washing properly, keeps water in tub at the end of cycle and water in dispenser, verified and found codes f0e2 for over suds, F8E3 for overflow and f9e1 for long drain, unit needs drain pump, pressure switch and hot valve. Customer will not proceed with the repair at this time; ordrng 1 W11316246 (switch-wl) and 1 W11316255 (valve) and 1 W11458345 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Beachwood, OH 44122
Jason N
Job Details: 04/20/2023
"Cc unit leaking water from underneathCustomer showed pop Pulled unit out from cabinet space and had customer turn water on to unit. Found large pinhole in plastic water supply line, spraying water out everywhere. Advised customer they will need a plumber to replace plastic supply line."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near North Olmsted, OH 44070
Angel
Job Details: 04/20/2023
"Cc that unit was making loud noise after they moved the washer for painting purposes and wanted me to make sure all connections were good. Found unit not leveled, leveled unit and ran a test cycle opt test good and all connections were good."
We serviced a
WHIRLPOOL DRYER
Model WHD560CHW2
Near Rocky River, OH 44116
Angel
Job Details: 04/20/2023
Replaced pump assembly opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Westlake, OH 44145
Angel
Job Details: 04/20/2023
"Cc that unit keeps displaying PF on display. Confirmed, unit is in the garage now and when it was plugging back in it started saying PF meaning power failure, I hit confirm and it stopped displaying PF but wouldnt let me get into temp settings, reseted unit and unplugged control board on drawer which was corroded on one of the plugs. Explained to customer about leaving board unplugged and she decided to leave it unplugged and now unit is functioning, set temps for her and also let her know about having these refrigerators in the garage during winter asked her to monitor fir now if anything to give us a call opt test good ."
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS04
Near University Heights, OH 44118
Brian M
Job Details: 04/20/2023
Installed ui and control Ran test bake to 350OP Test Ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS
Near Lorain, OH 44053
Angel
Job Details: 04/20/2023
Cc that she will close the door to start to heat something and it says open/close door. Confirmed unit will need door switches. Replaced door switches tested u it opt test good.; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44105
Corina B
Job Details: 04/20/2023
"CC that the unit is not getting hot. Confirmed. Checked the power at the terminal block, good. Checked the vent outside, blocked with a screen, removed the screen good airflow. Heating. Opt test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Bedford, OH 44146
Corina B
Job Details: 04/20/2023
CC that the unit would fill the let the water out. Ran diag f8e1 long fill no fill. Tested the cold and hot found the cold valve sticking shut. Replaced the valve from t/s. Ran a calibration. Started a normal cycle. Opt test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Beachwood, OH 44122
Brian M
Job Details: 04/20/2023
Cc of error Found float switch error Water in pan Cleaned and ran test Found unit filled in suds Advised on soap usage but Could not duplicate leak
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZO
Near Mentor, OH 44060
Corina B
Job Details: 04/20/2023
"Replaced the control, ui and drain pump. Tested. Opt test ok. Brought the core back for return."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Ashtabula, OH 44004
Dan H
Job Details: 04/20/2023
"Customer complaint that unit is not keeping temperature, oven temperature sensor is good, started bake for 350 degrees, temperature after preheat at 320, adjusted offset up 30 degrees, oven temperature at 350 degrees now, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Conneaut, OH 44030
Dan H
Job Details: 04/20/2023
"Customer complaint that unit will not turn on, confirmed, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11643701 (Harness)"
We serviced a
MAYTAG DRYER
Model DE308
Near Willowick, OH 44095
Joe O
Job Details: 04/20/2023
"Cc: not tumblingFound belt snapped. Needs belt; ordrng 1 WPY312959 (belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Euclid, OH 44119
Joe O
Job Details: 04/20/2023
Cc: not heatingFound unit is only receiving 120v. Tripped breaker. Still only receiving 120v. Need electrician
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Pierpont, OH 44082
Dan H
Job Details: 04/20/2023
"Customer complaint that unit is running too long, temperature at 30 degrees, found evaporator frozen solid , heater is working, unit needs new control, installed new control from customer stock and cleared evaporator, op test good ; used 1 W11496873 (Cntrl) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Willowick, OH 44095
Joe O
Job Details: 04/20/2023
Cc: leakingFound unit leaking from filter housing and lines to filter housing. Needs filter housing and lines; ordrng 1 W11162042 (housing) and 1 W11162040 (tube-water) and 1 W11162036 (tube-water)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Brook Park, OH 44142
Marie V
Job Details: 04/20/2023
"Cc that the unit was leaking. Confirmed stain on floor. Stared unit not leaking but found spray arms clogged up and saw marks going from the front to bottom. Unit will need both. Cust will order and install as well.; ordrng 1 WPW10498900 (Arm) and 1 W10837249 (Arm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Broadview Heights, OH 44147
Marie V
Job Details: 04/20/2023
"Took POP. Cc that the agitator is stripped. Confirmed, unit will need new agitator and screw. Cust will install.; ordrng 1 WP3951744 (Agitator) and 1 W10772621 (Screw)"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/20/2023
"Replace element,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Painesville, OH 44077
Dan H
Job Details: 04/20/2023
"Customer complaint that unit is shutting off after a few minutes, started normal wash cycle, unit started filled then flashed f8e1(no water) error code, good flow to valve, valve is receiving 120vac , unit needs new valve; ordrng 1 W11434044 (Valve)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details: 04/20/2023
Cc: gurgling soundFound sump excessively loud. Needs sump assembly; ordrng 1 W11416362 (Sump assembly)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TF3
Near Painesville, OH 44077
Dan H
Job Details: 04/20/2023
"Installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Seven Hills, OH 44131
Marie V
Job Details: 04/20/2023
"Cc that both gaskets are broken. Confirmed. Replaced both gaskets. Steamed out and used petroleum jelly, op test ok"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Seven Hills, OH 44131
Marie V
Job Details: 04/20/2023
"Cc that the unit is making a clunky noise when it starts. Confirmed, found screw stuck on seal. Removed amd replaced dryer kit from T/S. Tested unit, showed cust. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
GE DISHWASHER
Model GDF52GJ6BB
Near Mayfield Heights, OH 44124
Jason N
Job Details: 04/20/2023
"Cc unit not working/turning onChecked power to main control, good at 119v, status LED is flashing, per tech sheet, main control is ok. No response from user interface. Unit will need UI control replaced. Customer declined repair. Estimate only.; ordrng 1 WD21X10488 (UI board)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Wellington, OH 44090
Gabriel P
Job Details: 04/20/2023
Started washer machine at normal cycle and it works also ran diagnostic tests
We serviced a
WHIRLPOOL DRYER
Model WGD8127LW3
Near Wellington, OH 44090
Gabriel P
Job Details: 04/20/2023
"Found ignitor shorted replace,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Painesville, OH 44077
Dan H
Job Details: 04/20/2023
"Customer complaint that unit is not spinning properly, confirmed, found hub stripped, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS08
Near Chardon, OH 44024
Jason N
Job Details: 04/20/2023
Cc unit frosting in freezer section Found small gap on bottom of door gasket located right in the middle. Heated gasket and stretched to ensure good contact to cabinet. Advised customer to monitor.
We serviced a
MAYTAG REFRIGERATOR
Model MRT311FFFH00
Near Windsor, OH 44099
Jason N
Job Details: 04/20/2023
"Cc unit leaking water from cover in ff sectionConfirmed water is pooling in ff section, leaking from freezer section. Checked drain tray, drain hole is clear, no ice buildup in freezer section. Found water will leak when draining down drain tube, from liner next to air return. Called wp techline, Butch, there is possibly a void/hole in drain tube and is leaking back inside liner between ff section and freezer section. Sending for review as non repairable unit."
We serviced a
GE COOKTOP ELE
Model PP950S0M1SS
Near Burton, OH 44021
Brian M
Job Details: 04/20/2023
Cc hot surface light on Unit giving error f153 This is a temp sensor error on right front burner Part is NLA WB30T10062
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Mentor, OH 44060
Joe O
Job Details: 04/20/2023
"Cc: loud noiseFound temps in ff section at 40 degrees, freezer at 6 degrees. Entered diagnostics. Manually tested compressor and fans. No abnormal sounds. Unit has good frost pattern . Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 04/20/2023
"Installed gear case, actuator, and cam. Ran auto test. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FGGH3047VFB
Near Painesville, OH 44077
Joe O
Job Details: 04/20/2023
"Cc: explosion sound upon ignitionRan test bake. Upon ignition flames ignited through vents. Igniter looks to be bent away from burner. Needs igniter and burner; ordrng 1 5304494426 (burner) and 1 316489403 (ignitor,burner)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Mentor, OH 44060
Dan H
Job Details: 04/19/2023
"Customer complaint that unit is leaking, found basket lodged under back panel lip, removed, suspension is weak, tub ring is damaged, unit needs new tub ring and suspension; ordrng 1 W11550886 (Tub ring) and 1 W11217817 (Suspension)"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Dan H
Job Details: 04/19/2023
"Customer complaint of grinding noise, confirmed, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
We serviced a
GE WASHER
Model GFW650SPN0SN
Near Willoughby, OH 44094
Dan H
Job Details: 04/19/2023
"Customer complaint of loud noise when filling, confirmed, valve is squealing, unit needs new valve assembly; ordrng 1 WH23X29553 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MTB2155GRQ
Near Wickliffe, OH 44092
Dan H
Job Details: 04/19/2023
"Start device replacement kit is only for EGY100, EGZ100, AND EGU70, this unit has an EGZ 70HLP, per installation sheet this compressor does not need start device updated"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HBS01
Near Painesville, OH 44077
Dan H
Job Details: 04/19/2023
"Customer complaint that unit is not dispensing ice, confirmed, found broken wire in harness that runs through door, unit needs new freezer section door(blkss), customer does not want repair ; ordrng 1 W11611334 (Frz dr(blkss)), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 04/19/2023
"Cc that the unit stops mid cycle and shows error code F9E1. Stared unit. And try to drain, not good. Found disposal was clogged . Cleared all out, tested unit, op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Avon Lake, OH 44012
Marie V
Job Details: 04/19/2023
Cc that the door seal is broken. Confirmed. Removed old and replaced seal. Advice not to use at least for 2 hours to allow the high temp adhesive to cure. Op test ok
We serviced a
GE RANGE GAS
Model JGBP90MEB1BC
Near Westlake, OH 44145
Marie V
Job Details: 04/19/2023
Replaced ignitor. Preheated oven to 350*. Optest ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS0
Near Westlake, OH 44145
Marie V
Job Details: 04/19/2023
"Cc that unit is not working and is not getting any water into unit. Confirmed, unit just drains, no water at the drip pan, ran diag found error code F7e1 , f9e1 , fae2. Ran test on unit, does nothing but drain. Switch is working properly. While running test, was able to get water in and drain pump working . Ordering parts needed. ; ordrng 1 W11416362 (Pump motor) and 1 W11545309 (Strike) and 1 W11545290 (Deflector) and 1 W11545539 (Gasket)"
We serviced a
WHIRLPOOL DRYER
Model WED8300SW1
Near Cleveland Heights, OH 44106
Jason N
Job Details: 04/19/2023
Cc unit needs belt replacedReplaced belt and idler pulley using customer supplied parts. Dryer op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Westlake, OH 44145
Marie V
Job Details: 04/19/2023
"Cc that the unit stopped making ice and that the water at the door is not working. Confirmed, when pressing pad, no noise from board, no power going out, also found freezer evaporator full with frost, verify resistance on bimetal, is good. unit will need control, harness fan for freezer and UI. Cust will talk to husband to see if they will continue.; ordrng 1 WPW10675033 (Control) and 1 W11249952 (Harness fan) and 1 W11330971 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEH01
Near Rome, OH 44085
Dan H
Job Details: 04/19/2023
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 48 degrees, freezer section temperature at 0 degrees, fans are running, Fresh food section evaporator is starting to freeze solid,unit needs new control and fan/harness; ordrng 1 W10843055 (Cntrl) and 1 W11033168 (Fan/harness)"
We serviced a
KENMORE DRYER
Model 417.94802301
Near Jefferson, OH 44047
Dan H
Job Details: 04/19/2023
"Customer complaint of scraping noise, confirmed, found bearings worn out, unit needs new bearing kit, unit is stuffed into a closet with limited space, TWO TECHS REQUIRED ; ordrng 1 5303281153 (Bearing kit), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Jefferson, OH 44047
Dan H
Job Details: 04/19/2023
"Customer complaint that unit does not start or spin, confirmed, motor is not running, unit switches to done immediately, found capacitor dead, installed new capacitor , op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
AMANA RANGE
Model ACR4303MMS0
Near Columbia Station, OH 44028
Marie V
Job Details: 04/19/2023
"Cc that the rear burner is not staying hot when is on high. Tested boiling water. Pass. Cust said that is not doing it all the time. Replaced switch and burner. Tested again, with more water. Pass. Working as designed"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH76719CZ2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/19/2023
"Cc unit keeps resetting Found when opening and closing the door control on door resetsSomething is causing a short Needs door, control and switches Wave guide cover had a burn mark also needs replaced ; ordrng 1 W10893445 (door/mw) and 1 W10893404 (cntrl-elec) and 1 W11244490 (INTERLOCK SW KIT) and 1 W11197783 (covr-inlet)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ABD2533DES
Near Highland Heights, OH 44143
Jason N
Job Details: 04/19/2023
"Cc unit freezer not working, building up ice in the back Found evaporator cover covered in frost, looks like unit has been intermittently missing defrost cycles or compressor relay is stuck on during defrost. Ran defrost test, bimetal reading closed and heater circuit turned on. Unit will need main control (jazz) replaced. Replaced main board using truck stock part. Programmed to 15. Cleared ice/ frost from freezer section. Op test good. ; ordrng 1 WPW10503278 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Grafton, OH 44044
Gabriel P
Job Details: 04/19/2023
Found led light short not working and valve not letting water out ordering ; ordrng 1 W11043013 (Valve) and 1 W11043011 (Led light) and 1 W11415785 (Fill tub)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Columbia Station, OH 44028
Gabriel P
Job Details: 04/19/2023
"Found evaporator frozen will need part listed ordering also customer wants 2 to 5 pm appointment and I need 3 job count on this call ; ordrng 1 W11033168 (Fan) and 1 WPW10501260 (Cover) and 1 WPW10389152 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model CFCP1NIZCSS
Near Strongsville, OH 44149
Gabriel P
Job Details: 04/19/2023
"Customer said that he would hear a loud hum and temp will stay to 66 degrees but then it will reset sometimes and start to cool found fan not running getting voltage but not starting also found good frost pattern on evaporator giving estimate on fan ; ordrng 1 WR60X10277 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Strongsville, OH 44136
Gabriel P
Job Details: 04/19/2023
Found humming sound coming from condenser underneath refrigerator also customer pull unit couple times already to check behind taking unit out to check whats causing vibration noise