Local Reviews
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Gabriel P.
DRYER WHIRLPOOL WED8000DW4 "Replace part listed,ran cycle,opt test okay"
Gabriel P.
WASHER WHIRLPOOL WTW4816FW2 Found unit not responding and filled with water. Rest power to unit and unit drained. Ran calibration and service test mode. Op test ok.
Gabriel P.
DISHWASHER GE GDT695SMJ0ES "Replace control,opt test ok"
Gabriel P.
LAUNDRY CENTER WHIRLPOOL WTW8200YW0 "Replace part listed,opt test ok"
Jeff M.
DISHWASHER KITCHENAID KDFE304DBL Installed new part unit op tested good
Jeff M.
WASHER MAYTAG MVWX655DW Called tl 7723981211 Me and the tech on the phone and went through diagnostics unit tested good customers and properly using the washer again
David R.
REFRIGERATOR KITCHENAID KRFF507ESS00 "Customer said fridge was not cooling this morning. Arrived and fridge is back to normal. FF at 36* and F below 0*. Fans are working, ice maker is working. Dripping coming from dispenser. Ordering separator, controls.; ordrng 1 W10807590 (cntrl-elec) and 1 W10836794 (separator) and 1 WPW10154805 (invrtr-box) and 1 WPW10453401 (elect control board)"
Jeff M.
WASHER MAYTAG MVWB855DW The unit is off balance I cleaned the codes and recalibrate the u;it op tested good
Jeff M.
WASHER MAYTAG MVWC350AW1 The unit has no error code I ran a test and recalibrated cycle unit op tested good
David R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc of Freezer temp and ice maker hasn’t been making ice the past couple of days. Freezer fan is working, testing at normal temps. Water from dispenser is good. Ordering Ice Maker; ordrng 1 W11294907 (ICE MAKER )"
Jeff M.
REFRIGERATOR MAYTAG MFI2665XEB7 The unit was making a knocking sound I put the machine in diagnostics turned all components on individually until I found that the compressor vibrating and making a knocking sound I re leveled the machine the sound went away
Jeff M.
DISHWASHER MAYTAG MDB4949SHZ I’m pretty sure the drain hose was kinked. I pulled the drain hose into the under sink compartment to straighten it out unit tested good
David R.
REFRIGERATOR MAYTAG MRT118FFFH01 Replaced control and FF thermistor. Tested. Compressor came on. Give 24-48 to return back to normal settings. Op test ok.
David R.
DISHWASHER FRIGIDAIRE FGID2474QF0A "Starting new cycles, will not go into a cycle, will continuously drain, will not go into diagnostics. Will not recognize option being pressed. Ordering control, panel, board; ordrng 1 117492610 (control assembly) and 1 117494801 (control panel) and 1 807022404 (board)"
Dan H.
RANGE KITCHENAID KODC304ESS01 "Installed new control and user interface, op test no good , thermostat is open, ordering new thermostat ; ordrng 1 W11165152 (thermostat)"
David R.
WASHER MAYTAG MHW5500FW1 "F9E1 long drain, F08 E03 over flow. Took filter tray off drain pump, found a lot of debris blocking up pump. Cleared. Ran test mode. Op test ok."
Dan H.
REFRIGERATOR WHIRLPOOL KSC23C8EYW00 "Customer complaint that unit is not making ice, cycled ice maker , ice maker cycled but never filled, water valves are working, found tan wire inside freezer section door open, unable to replace just the harness, unit needs new door, part shows no longer available ; ordrng 1 W10369987 (freezer section DOOR)"
David R.
DRYER WHIRLPOOL WED8500DC4 Replaced shadow door. Tested. Op test ok.
Dan H.
WASHER MAYTAG MAH8700AWM "Customer complaint that unit is not draining, confirmed, drain pump is not pumping, drain pump is recieving 120vac , unit needs new drain pump ; ordrng 1 WP34001320 (pump-drain 177.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER CROSLEY CAW42114GW1 "Replaced control, calibrated, test ran. Op test ok."
Dan H.
DRYER MAYTAG MDE6400AYW "Customer complaint that unit is not heating, confirmed, found hi limit thermostat open, jumped out, unit heated, unit needs new hi limit thermostat, customer does not want repair at this time, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WP303396 (thrmst-fix 40.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
MICROWAVE JENN-AIR JMW3430WS02 "Installed new interlock switches, op test good"
Dan H.
WASHER AMANA NTW4516FW1 "Customer complaint that unit is making a loud noise, confirmed unit needs new gearcase; ordrng 1 W11255272 (GEARCASE )"
Dan H.
DISHWASHER KITCHENAID KDPE234GBS0 "Customer complaint that unit is not draining, started normal wash cycle, unit filled, cancelled, unit drained, repeated several times with same results, ran diagnostics no error codes found, unit completed test cycle, unable to duplicate the problem, unit is operating as designed"
Dan H.
REFRIGERATOR GE CSHS5UGXCSS "Installed new control and user interface , op test good"
Dan H.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees , freezer section temperature at 46 degrees , no frost pattern on freezer section evaporator , ran test 4, no frost pattern forming, unit needs new fresh food section evaporator; ordrng 1 W11116006 (evaporator)"
Jason N.
REFRIGERATOR WHIRLPOOL KRFC302EWH00 Installed mullion railOp test ok
Corey L.
REFRIGERATOR WHIRLPOOL ED5FHEXTT00 "Customer complaint of cooling loss in both sections, temps were 40 ff and 0 frz, customer stated they found out it seems to work after tapping the top corner, thermostat is sticking, unit needs new thermostat; ordrng 1 WP2315562 (THERMOSTAT 87.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
DRYER WHIRLPOOL MGDB400VQ0 "Cc not heating againFound thermal cut off open again, rechecked all venting and vent tubes, still good.Service pointer for this unit for repeated no heat condition W10602120 states to replaced burner, tube , thermal cutoff and hi limit thermostat. Customer not repairing at this time , needs to talk it over Estimate only"
Jason N.
DISHWASHER KITCHENAID KDFE304DSS0 "Cc water not draining and unit not workingFound unit not draining and water in bottom of unitDrained unit with vac and pulled drain pump, found metal debrisReplaced and ran wash cycle, canceled and drained, op test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint when she got back from vacation she noticed lights on the dispenser were out but come on when a button is pressed, she has never noticed this feature before and was worried the fridge lost power, explained this feature, this is normal operation for display to only illuminate when user wakes the interface"
Gabriel P.
REFRIGERATOR KITCHENAID KRSC503ESS00 My scale is not functioning explain rtm from lowes that we will not be able to fix today and that we will be back out for tomorrow ; saved tckt
Corey L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint ice will not dispense, customer showed pop, confirmed ice bin jammed, removed bin and rotated auger by hand, cleared jammed ice, cubes were not melted together for the majority, explained why this units ice bin will jam if not used for a few days because the door is opened and shut, remove a cup of ice at least once a day if ice has not been used"
Corina B.
REFRIGERATOR FRIGIDAIRE LFTR1832TE0 "CC that there is a noise in the freezer. Temp is at the coldest setting. Found the defrost timer is not going into a defrost. ; ordrng 1 241537107 (CONTROL 6043) and 1 241705102 (timer-defrost 5862), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER MAYTAG MHW8000AW0 "Customer complaint washer is filling slowly with water, ran diagnostics, no codes found, started wash cycle unit sensed and filled, unable to duplicate the problem, water pressure is good, inlet screens clear, valve all pass, throughout spin with an empty load and a level unit could hear and see basket shaking, shock absorbers are worn out, in high speed spin drum bearing could be heard, unit needs shock absorbers and outer tub WPW10450389 quoted them for both individually but recommending they be replaced together, if they want the repair add 60$ for labor to new quote, customer does not want repair at this time paying svc; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE AMANA AGR5630BDW1 "Installed control, op test good, took core for return"
Jason N.
VERTICAL FREEZER AMANA AFU2067AW "Cc water leaking in freezer and freezingFound clogged evap drain, water on bottom of freezerSteamed out drain and inside of freezerCut back drain hose underneath unit to allow quicker exit of water into drain pan"
Brian M.
DISHWASHER FRIGIDAIRE FFBD1821MS1B "Cc: Gasket broke by drainFound nut for sump assembly brokenNeeds sump assembly nutCustomer to install; ordrng 1 5304483440 (nut858), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
OTR MICROWAVE KITCHENAID KMHS120ESS8 "Replaced the control, lightbulb and the lamp holder. Brought core back for return. Optest ok."
Corina B.
WASHER WHIRLPOOL WTW4955HW1 "Cust showed pop, sent pic. CC that there is a noise in a wash cycle. Started a cycle with clothes. Advised cust this is normal it’s the shifter moving back and forth. Optest ok."
Brian M.
REFRIGERATOR WHIRLPOOL WRS322FDAM01 Cc of unit not dispensing ice and lights flashing Found dispenser motor getting power but not turning fast enough to rotate ice bin shaft Found main led board short and causing unit to flash on and off Needs ice Motor and all 3 led boards Customer does not want to repair Customer paid svc
Brian M.
DRYER WHIRLPOOL GGW9250PW0 "Cc of unit not starting Checked all sensors and connections , checked motor windings and door switch Unit needs a control board Customer does not want to repair Customer paid svc"
Brian M.
DRYER ROPER RGD4516FW0 Complaint of overheatingFound unit to be in Good physical condition Everything is working as it should Could not test gas or heat due to unit being in store with no gas hook up Advised associate that we could could not properly diagnose without gas
Brian M.
WASHER MAYTAG MVWB835DW3 Cc of unit not washing Found bearing in gearcase to be very loud when slow hard spin speed Unit needs gear case Customer is calling do not order parts yet She will call us
Jason N.
RANGE GE PP945BM3BB "Cc one burner not workingFound left rear burner center coils openUnit needs left rear burner; ordrng 1 WB30T10131 (element haliant 8 in11033), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
REFRIGERATOR MAYTAG MFF2558FEZ01 Replaced the gasket. The damper motor was the wrong part. Ordering correct part. Called SM to order part. ; ordrng 1 WPW10594330 (control)
Brian M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc of front control unit not working Found deli drawer ui shorting out control Unplugged deli drawer Features returned to main UI Needs deli control board Customer to contact whirlpool about part coverage
Corina B.
WASHER MAYTAG MTW5740TQ0 "CC that the unit is walking in a spin cycle. Checked the pads and worn down. Will need new pads. Called Sm to order part ; ordrng 1 285219 (pad), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DRYER MAYTAG HYE3657AYW Cc of loud noise Found unit to be packed with debris in vent housing Cleared debris Ran test cycle OP TEST OK
Corina B.
DISHWASHER GE GDT590SSJ7SS "CC that the unit is not draining. Started the drain drain pump has power. Will need a new drain pump. Cust can install part, if we need to come and install part $135.00 labor; ordrng 1 WD35X20878 (drain pump 11855), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DRYER AMANA NED4655EW1 Installed door switchOP TEST OK
Corina B.
REFRIGERATOR MAYTAG MFI2570FEZ06 Door is scratched at top of door. Took pic. Called SM to order new door. ; ordrng 1 W11307204 (DOOR)
Jeff M.
DRYER WHIRLPOOL WGD8000BW Door catch was broken installed a new part from truck stock unit tested good; used 1 WPW10111905 (DOOR CATCH) from stock
Jason N.
WASHER MAYTAG MHW5100DW "Cc unit won’t start, stays in sensingFound unit with water in tub, could not get in diagnostics to drainUsed shop vac to drain tub, removed drain pump and found debris(hair pin)Retested , started to drain and stopped, unit needs drain pump; ordrng 1 WPW10581874 (pump-water6885), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
REFRIGERATOR KITCHENAID KRFF305ESS00 Found piece of tape was tapping the back of the unit when condenser fan was running. Removed tape.
Macaulay G.
REFRIGERATOR KITCHENAID KRFF305ESS00 Found piece of tape was tapping the back of the unit when condenser fan was running. Removed tape.
Brian M.
REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Cc of no cool Found unit off Plugged unit in Compressor not starting Used compressor tool , compressor runs and frost pattern showed Ptc relay Malfunctioning Replaced using start device kit from truck stock Frost pattern continued OP TEST OK ; used 1 8201786 (STARTER) from stock"
Brian M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA Installed water valve icemaker and seal kit Ran test harvest OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRB329DMBW00 Cc of smell in fridge and ice cubes and butter tasting bad Could not smell chemical smell... only the open dog food Fresh food temps 36 freezer at 3 Temps are normal Advised customer Your refrigerator does not contain any mechanical parts that will produce an odor or cause a bad taste in your food or ice cubes. Food can transfer odors and tastes to ice. Even food in the refrigerator compartment can transfer an odor or taste to the freezer to cause bad tasting ice. Advised to clean fridge and purchase or use a odor eliminator And what to see if issue remains Also to have all food covered including dog food
Gabriel P.
REFRIGERATOR KITCHENAID KFCP22EXMP5 "Replace part listed,opt test ok"
Gabriel P.
OTR MICROWAVE FRIGIDAIRE FGMV154CLFA Installed switch. Op test ok.
Gabriel P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found temp 34 and 36 degrees with laser thermometer,her thermalstat was off,frigde working properly"
Gabriel P.
DISHWASHER KITCHENAID KDTE104ESS1 Installed sump assy. Op test ok.
Gabriel P.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Steam out little ice in drain pan ,pour some water to see if it goes down,opt test ok"
Gabriel P.
WASHER WHIRLPOOL WTW5000DW1 Installed control. Calibrated and ran deep water wash. Op test ok.
Gabriel P.
RANGE WHIRLPOOL WFE505W0HS1 Installed control. Op test ok.
Corina B.
WASHER WHIRLPOOL WTW4815EW1 "CC that the unit is not working. Ran diag F5E2 – LID LOCK FAULT, F5E1 – LID SWITCH FAULT. Checked the latch, open. Replaced the latch from t/s. Optest ok. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. ; used 1 W10838613 (LATCH) from stock"
Corina B.
WASHER WHIRLPOOL WTW8000DW0 Replaced the latch. Ran a calibration. Started a drain and spin. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "CC that the lights don’t work, making a noise and the door do not close properly. Unit was not plugged in. Lights are working. Door are closing properly, seals are good. Could not duplicate the problem. Optest ok."
Brian M.
DRYER WHIRLPOOL MEDB765FW0 Cc: not heatingFound element openNeeds heating element; ordrng 1 WP3387747 (element8667)
Corina B.
DRYER WHIRLPOOL WED4815EW1 "CC that the drum is shaking the unit. Found the heater assembly is rattling. Adjusted the heater assembly, no vibration. Optest ok."
Corina B.
WASHER WHIRLPOOL MLE2000AYW "CC that there is a smell, tried cleaning it with afresh and white vinegar. Found a mold smell coming from the hoses. Bellow is good. Cleaned the drain hose from the boot was full of debris. Optest ok."
Brian M.
DRYER WHIRLPOOL MEDB765FW0 Cc: not heatingFound element openNeeds heating element; ordrng 1 WP3387747 (element8667)
Brian M.
WASHER MAYTAG MVWB855DC3 Customer showed pop took pic Only part of the order was delivered Had response from ui Installed control . Ran auto test . Unit finished auto test but would not turn back on except for service mode.. Needs console reordered ; ordrng 1 W11112662 (console)
Brian M.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Cc of door not closing the way it should Found right side to pop open when left side closes Leveled unit to the best of my ability door seems to shut just as designed OP TEST ok
Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Cc water dispenser leakCustomer stated it is a slow leakAsked customer about water pressure in home, he said it is highTurned water valve to fridge down 1/2 closed and tested, waited for 15 min, did not leak. Advised customer to contact plumber about pressure regulator install."
Jason N.
WASHER MAYTAG MVWC565FW1 "Cc unit not sensing or draining properly?Ran auto test, all functions pastRan calibrationCustomer stated it drains out when pressing start, she was pressing too longAdvised customer to use bulky load w/deep water wash for more water op test good"
Jason N.
REFRIGERATOR MAYTAG MRT118FFFH01 Installed listed partsOp test okAdvised customer due to unit being in garage they would have to warm unit or garage area in order for unit to regulate temperature correctly
Jason N.
RANGE WHIRLPOOL WFG320M0BB2 Customer showed popInstalled gasketOp test good
Jason N.
SXS REFRIGERATOR WHIRLPOOL ED2VHEXVQ01 "Cc grinding noise and not coolingRead temps in ff, 38 degrees, and read temps in freezer at 2, both within toleranceSmall noise from condenser fan, fan blades caked with fluffCondenser coils also caked with fluff/ dustCleared fan and coils, advised customer to clean coils periodically with long brush or vacuum to help with stable cooling.Op test good"
Jason N.
WASHER WHIRLPOOL MHW5500FW1 "Cc unit not operating, door lockedCustomer showed popPlugged unit in, unit stuck in drain modeFound codes, f3e1 for water level error and f8e1 for water level sensor did not tripClear codes, ran diagnostic auto test, passed with no codesNotices drain hose sitting low in wash sink, pulled up and zip tied higherop test ok"
Jason N.
REFRIGERATOR GE GSS25QGTABB "Cc not cooling in freezer and fridge sectionsFound temp in ff at 52 degrees, freezer at 20 degreesFreezer had frost buildup on back wallRemoved evap cover, and found evap froze overDefrosted evap and tested defrost heater and bimetal, both test good, defrost circuit turned on."
Paul P.
RANGE WHIRLPOOL WFE515S0ES0 "Replaced right side surface elements and infinite switches. Tested operation of oven, now working properly."
Corina B.
DISHWASHER KITCHENAID KDPE234GPS0 CC that the top left rack hits the gasket. Found the rack is bowed. Will need a new upper rack. Called SM to order the part. ; ordrng 1 WPW10312792 (dishrack)
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Cc: Leaking and freezer not freezingFound unit low on refrigerantOnly half frost pattern on evaporator Needs ff evaporator, compressor, and uv dye dryer.; ordrng 1 W10276644 (compressor) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Macaulay G.
OTR MICROWAVE WHIRLPOOL WMH53520CS5 Replaced door switches and fuse. All tested and heated ok.
Macaulay G.
WASHER WHIRLPOOL WFW72HEDW0 "Unit was leaking from air trap not being installed properly. Also, to eliminate the issue of F8E0, installed control W11031829. All tested ok.Also, used W11031829 that was supposed to be a part return. Now I need a core return for W11031829 instead.; used 1 W11031829 (CONTROL) from stock"
Macaulay G.
REFRIGERATOR KITCHENAID KRFF305ESS00 Centered unit in cabinet. Unit cannot go back further due to water line and dry wall on right side.
Jason N.
RANGE KITCHENAID KEBS278SSS04 "Cc oven does not heat Found upper broil element open, physical popped.Unit needs broil element.; ordrng 1 WP9760774 (elmnt-brol)"
Dan H.
REFRIGERATOR WHIRLPOOL WRS586FLDM01 "Installed new control, op test good"
Arthur V.
WASHER WHIRLPOOL WTW4816FW2 Found water valve faulty. Replaced with truck stock. Op test good ; used 1 W11210459 (VALVE) from stock
Dan H.
RANGE WHIRLPOOL WFG505M0BS3 "Installed door and brackets , op test good"
Jason N.
WASHER WHIRLPOOL NTW4516FW "Cc unit will not power onTested power at outlet and coming in to control board, good at 123v.Unit needs control boardLandlord not supplying pop, waiting on himCustomer not paying service or moving forward with repair until issue with pop resolved; saved tckt"
Dan H.
WASHER ESTATE TAWS700EQ2 "Installed new timer and valve, op test good"
Jason N.
RANGE KITCHENAID KODE507ESS03 "Did not install door glass, trim color wrong, reordering; ordrng 1 W10774423 (glass-door)"
Dan H.
MICROWAVE KITCHENAID KMBD104GSS00 "Installed new user interface and harness, op test good"
Brian M.
RANGE FRIGIDAIRE LFGF3020MWA Installed new igniter harnessOP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Jeff M.
WASHER WHIRLPOOL WTW4816FW2 The units drain was kickin on when I plugged the unit in I canceled the cycle re-calibrate of the machine unit tested good
Jeff M.
RANGE JENN-AIRE JDS9860AAP Installed new part unit op tested good
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Replaced reservoir, filter housing, water valve, and led modules. All tested ok. After powering back on, freezer lights still did not work. Office to order led board.; ordrng 1 W10830288 (cntrl-elec)"
David R.
REFRIGERATOR MAYTAG MFI2570FEZ02 "Replaced ice container and separator, tested. Op test ok."
Macaulay G.
MICROWAVE WHIRLPOOL KEMC308KSS0 "Magnetron tube is open and burned. Office to order magnetron.; ordrng 1 WP4375424 (magnetron 310.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER MAYTAG MVWB865GW0 Tested specs. Ran test mode. Op test ok.
Macaulay G.
DISHWASHER KITCHENAID KDTE334GPS0 Dispenser guard clip is broken. Office to order clip.; ordrng 1 W10919676 (clip)
Dan H.
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "Customer complaint that door handle is loose, tightened door handle and leveled unit, op test good"
Macaulay G.
WALL OVEN WHIRLPOOL JJW2730WS02 F8E0 error for lower cooling fan speed under speed. Office to order cooling fan.; ordrng 1 WPW10273666 (blower)
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Installed new control, op test good"
Dan H.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Installed new control, op test good"
Arthur V.
WASHER WHIRLPOOL MVWX655DW1 First call driveway not plowed. Got stuck. Customer helped me get out will have to reschedule when driveway is clear ; saved tckt
Arthur V.
WASHER GE GTWN4250D2WS Snow too deep need to Reschedule See pics. ; saved tckt
David R.
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA "Put in new control, tested. Both sections testing fine and at normal temps. Compressor came on, fans working. Op test ok."
David R.
WASHER MAYTAG MDB8959SBS2 Replaced water valve. Tested. Op test ok.
Jeff M.
OTR MICROWAVE WHIRLPOOL WMH53520CS7 Installed new part unit op tested good
Jeff M.
DRYER MAYTAG MEDX655DW1 Installed new part unit op tested good
Jeff M.
WINE COOLER MAGIC CHEF n/a This is a magic chef we do not work on magic chef
Jeff M.
WASHER WHIRLPOOL MVWC565FW1 The unit had no codes I ran a test cycle I ran a recalibration cycle unit tested good I ran a drain and spin cycle unit tested good customer did correct the drain hose issue. I was unable to find an issue
Jeff M.
DISHWASHER FRIGIDAIRE LGBD2431LF0A Installed new part unit op tested good
Corey L.
REFRIGERATOR FRIGIDAIRE FFHS2311PF5 "Customer complaint produce is freezing there is a thumping sound randomly when dispensing ice, could not duplicate the noise customer is hearing she kept dispensing ice but everything sounded normal, temps were 0frz and 29 bottom of freezer, blocked part of air return with aluminum tape and adjusted temps warmer"
Jeff M.
DISHWASHER WHIRLPOOL KUDS30IXBL9 "The water valve is cracked. Needs replaced ; ordrng 1 WPW10327249 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DISHWASHER WHIRLPOOL WDT710PAHB "Customer complaint dishwasher just beeps when door is shut and no button works, confirmed, found control lock on, explained this feature, turned of control lock, customer had washing questions, left samples"
Dan H.
REFRIGERATOR WHIRLPOOL WRT318FMDB01 "Customer complaint that deli drawer track is broken, confirmed, unit needs new deli drawer track, customer will install; ordrng 1 W10861519 (holder)"
Paul P.
LAUNDRY CENTER WHIRLPOOL MVWX655DW1 "“Done” indicator staying on, tested washer, found F2E1 error code for stuck key. Checked wiring connections, all good. Ran calibration, cleared error codes. Ran through automatic and manual tests, washer now operating properly."
Corey L.
DRYER WHIRLPOOL WED8500BW0 "Installed lint grill, op test good, customer also stated that the dryer stopped during mid cycle last night, found vent fell off back of dryer and a towel fell over vent creating poor airflow the dryer sensed and stopped cycle, reinstalled vent to dryer"
Arthur V.
RANGE GE CGS990SET5SS Replaced ignitor for lower oven bake. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
WASHER MAYTAG MVWB765FW2 "Customer complaint of loud grinding noise, confirmed, ordering gearcase, clutch and rotor; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W11260238 (ROTOR)"
Paul P.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Tested refrigerator, checked water supply , on 1/2 turn valve, no kinks in line, Tested pressure, ran water for extended period, barely filling reservoir. Water valve coil in low wattage range, running very hot. Office to order reservoir and dual water valve.; ordrng 1 W11229977 (RESERVOIR ) and 1 WPW10420083 (valve)"
Corey L.
WASHER WHIRLPOOL LAT9704AAE "Installed lid switch, op test good"
Paul P.
FREEZER FRIGIDAIRE GLFU2067FW2 "Tested freezer, only had one error code CE, system or electronic board. Unplugged unit to reset, checked evaporator and heater, all good. Informed customer of electronics board code indicating replacement of board. Customer does not want to go forward with repair at this time, service only."
Arthur V.
DRYER WHIRLPOOL WGD7500GW0 Found customer was using timed dry but in a no heat mode. Advised customer. Op test good
Corina B.
REFRIGERATOR ELECTROLUX FFTR1817LW4 Replaced the defrost and the temp control. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
WASHER MAYTAG MAH5500BWW "CC that the unit will not spin. Found the drain hose on the ground. Advised the customer to raise the drain hose. Ran a spin, good. Optest ok."
Dan H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 39 degrees, found evaporator frozen over, unit is not defrosting, evaporator fan is not running, 120vac at wall, 90vac through harness, found wire backed out of molex connector , evaporator fan started, op test good"
Dan H.
REFRIGERATOR GE GFE29HMEHES "Installed new fresh food section evaporator fan , op test good"
Arthur V.
WASHER WHIRLPOOL CHW9150GW0 Found quarters jammed in coinbox. Removed the coins. Op test good
Corey L.
WASHER WHIRLPOOL WTW8000DW5 "Customer complaint washer won’t work, found pop through entitlement, ran diagnostics, F5 e1 lid will not unlock and f0e3 over load, advised customer average load size is about 6-7 bath towels or about halfway up the basket, cleared codes, tested lock, lid lock working, found lid frame broken glass is loose the lid sometimes binds up the lid lock, ordering both; ordrng 1 W10810403 (LID LOCK) and 1 W11101059 (LID)"
Corey L.
WALL OVEN ELE WHIRLPOOL WODA7EC0HZ01 "Customer complaint of a scratch in oven from the damage of the rack, confirmed rack has a severe rough spot on top of left hump, replaced with rack pre id, used touch up paint to fill in scratches on cavity, customer does not like the position on the M/S tag, it is visible looking at unit when doors are shut, advised our parts specialist SM will contact wpl about a new tag to remove and replace badly placed tag; saved tckt"
Corey L.
DISHWASHER AMANA ADB1400AGS1 "Customer complaint dishwasher not working just making loud noise and is not installed right, confirmed unit is not installed properly, unit was not fastened to counter rh leg was lying under unit, unit was severely unlevel, leveled unit, and properly installed to counter, found drain hose missing extension, hose goes straight into drain pipe not long enough to create drain loop, clamps are in baggy in the unit but no drain hose; ordrng 1 3385556 (DRAIN HOSE)"
Arthur V.
DRYER MAYTAG MEDC215EW1 Found open thermal fuse. Replaced with truck stock. Op test good. Advised customer about fire hazard associated with foil vents.
Arthur V.
WASHER WHIRLPOOL MVWC565FW1 Found motor has voltage but not starting. Just humming No binding causing issue. Needs motor and capacitor. ; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (CAPACITOR )
Corey L.
WASHER MAYTAG MVWC360AW0 "replaced control, calibrated, op test no good, when unit locked in high spin unit did not unlock, no codes for lid lock found, replaced lid lock with ts part, op test no good, tested cap, capacitor is weak; ordrng 1 W11158831 (CAP), used 1 W10404050 (LATCH) from stock"
Corey L.
WASHER MAYTAG MVWB835DW1 "Customer complaint washer just beeps won’t start, ran diagnostics found f5e2 lid lock failure, cleared, tested lid lock, lid lock would not lock just buzzed and f5e2 displayed, unit needs new lid lock, found customer using detergent trey filled to max, advised to only use 1-2 tbsp of an he detergent; ordrng 1 W10810403 (LID LOCK)"
David R.
DRYER WHIRLPOOL IED4400VQ1 "Checked everything from element, thermostat, thermal cutoff, thermal fuse. All checks fine. Ordering timer.; ordrng 1 WPW10185972 (timer 104.12), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WTW5000DW0 "CC that the unit shakes and moves in a spin. Checked the suspension rods, good. Started a load with clothes on a rinse a spin. Found the tub ring is cracked. Called SM to order part.; ordrng 1 W10849477 (ring-tub)"
Corina B.
BUILT IN FRIDGE FRIGIDAIRE FGHF2366PFBA "CC that there is white residue at the dispenser and leaking. Dispensed water, air bubbles in the water. Checked for leaking, no leaks. Checked water lines for residue, clear. ; ordrng 1 241983816 (housing-water filt) and 1 241998302 (mount-water filter) and 1 242009602 (BASE WATER FILTER) and 1 ULTRAWF (water filter)"
Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH53520CS7 Replace parts opt test ok
Gabriel P.
MICROWAVE WHIRLPOOL WMH53520CS0 "Bad interlock switches,replacing from truck stock,opt test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Jason N.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Cc ice maker not making iceFound ice maker not cyclingManually tried to cycle icemaker, found stuck ice cubes in moldCleared out, and cycled again, cycled as normal, mold filled with waterCustomer may need ice maker if continues to be an issue"
Jeff M.
WASHER WHIRLPOOL NTW4516FW2 The unit had a no fill long fill code I cleared the code recalibrated the machine unit tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRS321SDHV I remove the water filter and I heard a restriction inside the saddle valve itself as I was running water saddle valve was squealing Which indicates in the restriction. Customer also was telling me she was finding Styrofoam in her ice. I took the ice bucket I dump all the ice into her sink I plug the sink I melted all the ice there was no Styrofoam
Jeff M.
DRYER WHIRLPOOL WED5300VW Installed new part unit op tested good
Jeff M.
RANGE ELE KENMORE 6289468890 Tried to install the part it is not a perfect fit and I will not orientate into a correct opposition reimbursed for the part I have a part with me reinstall the original part; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
OTR MICROWAVE WHIRLPOOL WMH31017HZ2 "Replaced cavity thermostat, op test good"
Corey L.
WASHER MAYTAG MVWC415EW1 "Installed parts listed, calibrated, no need for water mat unit is next to floor drain on cement floor, op test good"
Corey L.
WASHER KENMORE 11091551210 "Customer complaint washer has water in it won’t drain, unit filled with water, any part of the cycle the motor just hums, found unit frame badly rusted from drain pump slowly leaking, bottom Side wall rusted out, found motor shaft rusted, unit needs motor cap and drain pump, advised customer this unit is not worth repairing, customer does not want quote, service only"
Jeff M.
DISHWASHER KITCHENAID KDFE304DBL The door is shutting fine I found a calcium buildup underneath the motor and diverter motor needs a sump assy ; ordrng 1 WPW10455261 (SUMP)
Jeff M.
DRYER MAYTAG MEDX655DW1 "The timer isn’t advancing heating circuit tester good needs a timer; ordrng 1 WPW10642928 (TIMER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Rail is bended and pan customer said it always been like that when was delivered and also mullion not working properly ; ordrng 1 W10311759 (rail-mulln) and 1 W11257202 (PAN) and 1 WPW10346890 (slide)
Macaulay G.
WASHER MAYTAG MVWC565FW0 Replaced motor and capacitor. Calibrated and tested ok.
Gabriel P.
OTR MICROWAVE FRIGIDAIRE FGMV154CLFA "Found monitor switch stuck,open giving customer estimate,; ordrng 1 5304509459 (SWITCH), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
LAUNDRY CENTER WHIRLPOOL WTW8200YW0 "Left hinge is bad,ordering ; ordrng 1 WPW10305277 (hinge)"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Reclaimed refrigerant. Installed new evaporator and dye drier. Put in vacuum for 15 minutes and held for additional 15 minutes. Charged with 4.5 ounces of R134a. All tested ok.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Replaced ice maker and harness. All tested ok.
Corina B.
DRYER WHIRLPOOL WED5000DW2 CC that the unit does not turn on. Found the door switch is broken. Will need a door switch. Called Sm to order part. ; ordrng 1 WPW10569603 (switch-dor)
Arthur V.
DRYER ELE MAYTAG MEDX655DW1 "Found element grounded to cabinet and t fuse open. Needs both WP3392519; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
Corina B.
REFRIGERATOR KITCHENAID KSCS25INSS00 Replaced the control. Brought core back for return. Optest ok. Will need a crisper drawer. ; ordrng 1 W10916292 (pan-crispr 6950)
Arthur V.
DISHWASHER WHIRLPOOL MDB4949SDZ0 Replaced pump and motor assy. Op test good.
Corina B.
REFRIGERATOR ELECTROLUX FFTR1817LW4 "CC that the ff is not cooling. Fz 2.2 ff 56. The temp is at the coldest setting for the ff. Checked evap frosted, turned the defrost on. Checked the heated and bimetal, good. Will need a defrost timer and a control. ; ordrng 1 215846604 (timer-defrost 1966) and 1 241537103 (control-temperatur 7983), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WTW4816FW2 "Cust showed pop, sent pic. CC that there is no power the the washer. Checked the power at the control 120 v. Will need a main control. Called SM to order part. ; ordrng 1 W11170319 (CONTROL )"
Arthur V.
DISHWASHER KITCHENAID KDTE204GPS0 Replaced both rails per service pointer. Op test good
Corina B.
REFRIGERATOR KITCHENAID KRFC604FSS01 "CC that the ice maker quit working after replacing the filter. Checked the ice maker, cycled properly. Checked the valve 120 v to the water valve. Had water coming out at the door. Steamed the line from the door to the ice maker. Checked voltage at the heater 0 volts. Found a wire broken at the fill heater. Will need a new door and ui. Called SM to order part. ; ordrng 1 LW11034290 (dor-fip) and 1 W11212167 (UI)"
Arthur V.
DRYER MAYTAG MEDB765FW0 Found unit needs latch replaced. Timer is working properly. Replaced latch. Op test good ; used 1 279570 (LATCH) from stock
Arthur V.
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Found noise customer complaint about is the sound of the compressor running. This is a normal operating noise. Tried to adjust refrigerant lines but noise us the compressor running. This is a normal operating sound a compressor makes when running. Unit op test good
Corina B.
WASHER MAYTAG MVWB765FW1 "CC that there is a loud noise in a spin. Checked underneath no oil. Started a rinse and spin with towels. Was a squeals will need a gear case, rotor, stator, rps sensor. Called Sm to order parts ; ordrng 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W10811956 (drum assy)"
Corina B.
WALL OVEN WHIRLPOOL WOD51ES4ES00 "CC that f1e1 comes up on the screen. Ran diag f1e1 Internal error, replace the mrc. Replace the control. Called SM to order part. ; ordrng 1 W10807576 (cntrl-elec)"
Arthur V.
DRYER FRIGIDAIRE AEQ6000ES2 Let unit cycle no noise no excessive heat. had customer wet down some towels to give some weight to the load. After running for 15 min a minimum squeak coming from bearing area. Needs bearing kit and idler pulley. Belt ok. Customer to buy new. Does not want repaired
Corina B.
REFRIGERATOR KITCHENAID KSCS25INSS00 Replaced the control. Brought core back for return. Optest ok. Will need a crisper drawer. ; ordrng 1 W10916292 (pan-crispr 6950)
Arthur V.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Found icemaker not cycling Tried to manually cycle. No good Checked for voltage no 110 v at ice maker. Needs main bd ; ordrng 1 W11043763 (cntrl-elec)
Dan H.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Customer complaint that unit is not cooling, fresh food section temperature at 39 degrees, freezer section temperature at 12 degrees, good frost pattern on freezer section evaporator, no dye found on evaporator or at any connections, low side at 9psi, high side at 100psi, unable to duplicate the problem , unit is operating as designed, advised customer to monitor"
Jeff M.
REFRIGERATOR KITCHENAID KBFS25EWWH7 The filter needed to be changed Into supporting brackets for the filter head is broken ; ordrng 1 WP67001668 (PLATE)
Dan H.
REFRIGERATOR MAYTAG MRT118FFFM01 "Fresh food section temperature at 43 degrees, freezer section temperature at 15 degrees , called whirlpool techline spoke to mike , instructed to install the parts I ordered file number 7723968296, installed control and thermistors,advised customer to monitor"
Jeff M.
REFRIGERATOR MAYTAG MSB27C2XAM00 "Fridge is not cooling there is no heat transfer no frost pattern on the evaporator. I found the compressor. .6 A needs a evaporator and filter dryer est only ; ordrng 1 WP2188822 (EVAP) and 1 WPW10143759 (DRYER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR MAYTAG MRT118FFFH01 "All food and drinks freezing in FF section. Compressor checks good, start device and capacitor checks good. Fan in FF blowing air to both compartments. Control wouldn’t go into service mode. Ordering control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W10912400 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Gabriel P.
DISHWASHER WHIRLPOOL WDF520PADM7 "Found a plastic ring that doesn’t go with dishwasher and was burning and melting when having contact with element,customer has no clue how it got there ran auto test all pass"
Corey L.
WALL OVEN WHIRLPOOL RBS245PRS00 "Customer complaint of pf on display, explained this is power failure, ran diagnostics found f3e2 oven temp too high, sensor resistance was 1082 room temp 71, unit needs new control, found control through ServallXX; ordrng 1 WPW10340935 (CNTRL)"
Gabriel P.
RANGE MAYTAG MER6872BAB Replace part opt test ok
David R.
OTR MICROWAVE KITCHENAID KMHC319ESS4 Replaced mounting nut. Tested. Op test ok.
Corey L.
RANGE AMANA AGR5630BDW1 "Customer complaint of oven beeping while plugged in, confirmed display flashes 00 and beeps constantly, no selections change this, unit does not go into diagnostics, no visible issues with connectors or wires, when plugged in the surface ignitor still operate while display beeps, unit needs new cntrl; ordrng 1 WPW10572544 (CNTRL)"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADB5 "Customer complaint dishwasher not working, customer showed what it does, if user pressed start cycle unit starts a cycle sometimes sometimes blinks and will not start, every time user starts a cycle pauses suckle or opens door and tries to resume cycle start led blinks once to show selection accepted then starts blinking, cancel button does not work, unit needs new cntrl and ui; ordrng 1 W10815819 (PANEL) and 1 W11025865 (CNTRL)"
David R.
DISHWASHER KITCHENAID KDFE104DBL0 Replaced control and Panel. tested. Op test ok.
David R.
REFRIGERATOR FRIGIDAIRE LFSS2612TE0 Replaced ice maker. Tested. Op test ok.
Paul P.
RANGE WHIRLPOOL JGS9900BDB "Inspected all parts shipped, cooktop, etc. all parts are ok to install. Still waiting for orifice holder for the right front, can not install the cooktop until the last part arrives. Did not set follow up date yet, until last part is verified.; saved tckt"
David R.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced switch and icemaker. Found screws to door that keeps it in place not seated all the way down, fixed. Liner of FF is not caved in. Tested. Op test ok."
Paul P.
WASHER WHIRLPOOL WTW8040DW4 "Inspected washer, suspension parts are damaged, will need suspension kit. Office to order suspension.; ordrng 1 W11130356 (suspension)"
David R.
WASHER AMANA NTW4516FW2 "Replaced motor, cap and control. Ran calibration, ran service mode. Op tested ok."
Brian M.
SXS REFRIGERATOR GE GSS25QGTABB Installed water tank Ran 32 oz of water to purge line OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Paul P.
WASHER MAYTAG MVWC565FW1 "Tested washer, was able to drain water. Lid latch not engaging on manual or auto test. Pulled lid latch from van stock, tested for ohms range, and installed. Control not reading latch, office to order control.; ordrng 1 W11162438 (CONTROL), used 1 W10838613 (LATCH) from stock"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Replaced control. Tech line advised to replace interface as well. Office to order interface.; ordrng 1 W11036562 (cntrl-elec)
Brian M.
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Cc of leak from freezer Found drain tube clogged Cleared drain OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Installed damper OP TEST OK
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Ice maker is not advancing. Fill tube is clear and ice maker gets water. Thermistor is testing ok. Office to order ice maker.; ordrng 1 W10898228 (icemaker)