Service History 200 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model AFD2535FES

Near Chardon, OH 44024

Joe O

Job Details: 04/28/2021

"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, found pressures dropped. Found condenser line had a hole. Repaired line. Put unit in 28 inch vac for 15 mins. Pressures held. recharged with 5.0oz of r134a. Unit dropping into 20 inch vac. Unplugged unit sits at 20 inch vac for a little bit then pressure raises to rating pressure. Spoke with BJ, Unit sucked in moisture from condenser line in drain pan. Needs evaporator and system flushed with nitrogen.Evaporator out of stock, office to reschedule; ordrng 1 12002041 (kit,evap)"

We serviced a

MAYTAG WASHER

Model MVWC400XW4

Near Bay Village, OH 44140

Gabriel P

Job Details: 04/28/2021

"Replace all parts and answer customer all questions she ask,opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Brooklyn, OH 44144

Dan H

Job Details: 04/28/2021

"Part recieved was damaged is same corner(see pics), reordering cabinet ; ordrng 1 W11417445 (Cabinet)"

We serviced a

WHIRLPOOL WASHER

Model MAT14CSAWW0

Near North Olmsted, OH 44070

Corina B

Job Details: 04/28/2021

CC that the unit is not draining. Drained the water. Found a sock in the drain pump. Cleared the sock. Could not test unit being a coin machine. Did not have the correct keys. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 04/28/2021

"Cc unit overfilling, cycles not working properly. Ran diagnostics, found code f0e5 for offbalance load. Ran auto test and calibration. All functions passed. Had customer start normal load w/clothing. Unit sensed properly, filled with enough water, then advanced to wash cycle. Watched cycle for 15 minutes, unit operating properly. Could not duplicate overfilling or"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Strongsville, OH 44136

David R

Job Details: 04/28/2021

Replaced parts. Tested. Good. Op test ok

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Streetsboro, OH 44241

Brian M

Job Details: 04/28/2021

Cc of LF Found water valve not opening Replaced using truck stock Ran auto test and calibration ; used 1 W11165546 (VALVE) from stock

We serviced a

WHIRLPOOL WASHER

Model NTW4755EW0

Near Cleveland, OH 44102

Gabriel P

Job Details: 04/28/2021

Cc that washer was not filling. Ran diagnostics and found error code F8E1 no fill long fill also found the water valves both closed causing the error code. Ran calibration. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Westlake, OH 44145

Corina B

Job Details: 04/28/2021

Replaced the motor. Ran a calibration. Optest ok.

We serviced a

FRIGIDAIRE DRYER

Model FFLE3911QW0

Near Geneva, OH 44041

Jeff M

Job Details: 04/28/2021

The unit was not rotating because the belt popped off I reattach the belt unit tested good

We serviced a

WHIRLPOOL DRYER

Model LGR4634JQ1

Near Euclid, OH 44132

Dan H

Job Details: 04/28/2021

"Customer complaint that drum is not turning, confirmed, found belt snapped, unit needs new belt; ordrng 1 341241 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ

Near Avon, OH 44011

Corina B

Job Details: 04/28/2021

Pre Id drain pump. Office to reschedule ; ordrng 1 W11497943 (Drain pump)

We serviced a

MAYTAG RANGE

Model MGT8655XS02

Near Columbia Station, OH 44028

David R

Job Details: 04/28/2021

Cc top oven not working. Found ignitor loosing its color. Cracked. Replaced from t/s. Tested. Good. Oven heating. Op test ok; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH04

Near Olmsted Falls, OH 44138

David R

Job Details: 04/28/2021

"Cc unit not cooling. Unit in garage. Found fans are working. Compressor not coming on, still not. Tested, start device is not working properly. Replaced from t/s. Tested. Good. Compressor came on. Give 24 hours to return to normal temps. Op test ok; used 1 8201786 (STARTER) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JZ1

Near Wickliffe, OH 44092

Jason N

Job Details: 04/28/2021

"Installed DSI board. Ran bake and broil test. Op test no good. No spark to either electrode. Recheck power in to DSI board, good at 121v. Bake relay and broil relay checked good at 121v at DSI board when commanded. Checked continuity on wiring to coils and electrode. All checked good. Tried running auxiliary ground wires from burners, still no spark. Re ordering DSI board. ; ordrng 1 W11162730 (Spark module)"

We serviced a

WHIRLPOOL DRYER

Model WED7590FW0

Near Cleveland, OH 44113

Gabriel P

Job Details: 04/28/2021

blower was replaced. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Strongsville, OH 44136

Gabriel P

Job Details: 04/28/2021

Cc that door ajar warning keeps popping up. Called BJ and he suggested to replace ui and control board since the switch was replaced already because it could be that the control board is not reading the switches correctly. Ordering parts.; ordrng 1 W11224256 (Control board) and 1 W11224590 (Ui)

We serviced a

KITCHENAID RANGE

Model KFGD500EBS00

Near Beachwood, OH 44122

Brian M

Job Details: 04/28/2021

Customer showed pop took pic and forwarded it to service@fredsappliance.comCc unit not broiling Found igniter open needs igniter ; ordrng 1 WPW10324738 (igntr-oven)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS00

Near Eastlake, OH 44095

Dan H

Job Details: 04/28/2021

"Customer complaint that unit is not making ice, fresh food section temperature at 41 degrees, freezer section temperature at 14 degrees, no ice maker error codes, good frost pattern on freezer section evaporator, ran ice maker harvest cycle, ice maker did not harvest, ice maker is receiving 120vac, plugged ice maker back in , ice maker harvested, unit needs new control, customer does not want repair at this time; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Wickliffe, OH 44092

Dan H

Job Details: 04/28/2021

"Customer complaint that latch broke off, found strike broken, installed new strike, op test good"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Rocky River, OH 44116

Corina B

Job Details: 04/28/2021

CC that the unit does not start on a time dry and a noise first starting. Turned dryer on not advancing. Idler pulley is seized when it first starts. Will need a timer and pulley kit. Office to reschedule ; ordrng 1 WPW10185992 (Timer) and 1 4392065 (Dryer repair kit)

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD608ESS01

Near Strongsville, OH 44149

David R

Job Details: 04/28/2021

Replaced bottom left FZ. Good. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/28/2021

The unit was in a small flood it looks like the water was up 6in Whitehall came in contact with the motor and gear case. I told the cust we will see what the warranty will say. ; ordrng 1 W11454741 (Gear case) and 1 W10890624 (Motor)

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ01

Near Rocky River, OH 44116

Corina B

Job Details: 04/28/2021

Replaced the door. Optest ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Strongsville, OH 44149

David R

Job Details: 04/28/2021

"Cc of clicking noise. Clicking noise coming from water valve. Had one on truck, W11175771 , replaced. Tested. Good. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 04/28/2021

"Found same error code motor cannot reach rpm,replace motor and capacitor ran calibration and auto test pass. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Middlefield, OH 44062

Brian M

Job Details: 04/28/2021

Cc unit locked up and was just pumping Plugged unit in entered diagnostics mode UI started glitching Found f6e1 and f6e3 errors stored then screen turned white Could not get it to do anything Needs UI and control. ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)

We serviced a

MAYTAG WASHER

Model MVWB725BW0

Near Chardon, OH 44024

Brian M

Job Details: 04/28/2021

Cc unit very loud during spin Found Bearings to be loud with slow hand speed spin Needs bearing kit ; used 1 W10435302 (BEARING) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Rock Creek, OH 44084

Jeff M

Job Details: 04/28/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL STACK W/D

Model WGT4027HW0

Near Chardon, OH 44024

Jeff M

Job Details: 04/28/2021

Installed the new part op tested good.

We serviced a

KITCHENAID RANGE

Model KSDB900ESS3

Near Cleveland, OH 44119

Corina B

Job Details: 04/28/2021

"Replaced the control, ui and membrane. Heated oven to 350*. Optest ok."

We serviced a

GE REFRIGERATOR

Model PFCS1RKZHSS

Near Avon Lake, OH 44012

Corina B

Job Details: 04/27/2021

Replaced the control. Dispensed the ice and water. Lights staying on. Optest ok.

We serviced a

AMANA WASHER

Model NTW4516FW

Near Ashtabula, OH 44004

Jeff M

Job Details: 04/27/2021

Installed the new part op tested good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Lyndhurst, OH 44124

Dan H

Job Details: 04/27/2021

"Customer complaint that unit is not cooling, freezer section temperature at 22 degrees, fresh food section temperature at 43 degrees, evaporator fan is running , compressor and condenser fan are running, partial frost pattern on evaporator, ice chunk in top right corner, process stub on compressor is too small to access, unit needs new compressor and evaporator, customer does not want repair ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG FREEZER

Model MZF34X20DW00

Near Elyria, OH 44035

Gabriel P

Job Details: 04/27/2021

Found temperature at 36 degrees to lowest 26 take out evap cover found no frost pattern took picture checking compressor amps and it was 8 .4 to high that explain why is overheating need compressor gave estimate ordering ; ordrng 1 W10858281 (Evaporator) and 1 W10750851 (Compressor) and 1 WPW10143759 (Dryer filter)

We serviced a

MAYTAG DRYER

Model MEDB880BW0

Near Geneva, OH 44041

Joe O

Job Details: 04/27/2021

"Cc: no air flowFound unit is heating. No air flow out the back. Found lint blocking vent, cleared lint. Tested. Op test ok"

We serviced a

GE RANGE

Model PGB910SEM3SS

Near Chagrin Falls, OH 44022

Jason N

Job Details: 04/27/2021

"Cc unit center burner not igniting and incomplete flameCustomer stated he has to use a lighter to light burner, and then the flame is incomplete. Confirmed. Found burner head gas ports full of grease and covering ignitor electrode. Cleaned gas ports in burner head and wiped off electrode. Burner head good spark and ignition. Tested several times to ensure good complete flame. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Beachwood, OH 44122

Jason N

Job Details: 04/27/2021

"Cc unit not draining, codes f9e1.Ran diagnostics, confirmed f9e1 for drain problem. Cleared water from bottom of unit, checked for drain obstructions. Replaced drain pump using customer supplied pre Id part. Ran diagnostics test in entirety, all functions passed. Started normal cycle then cancel drain. Unit drained properly. Op test good."

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Avon Lake, OH 44012

Corina B

Job Details: 04/27/2021

Replaced the thermostat and thermal fuse. Unit is cycling properly. Optest ok; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

MAYTAG WASHER

Model MAH6500AWW

Near Rocky River, OH 44116

Gabriel P

Job Details: 04/27/2021

"Found bearings really loud when spinning basket and is locking basket also leaking oil search parts needed for repair and some were discontinued unit cannot be fix listing parts discontinued: 22004081,and also 22002115l,spoke to bj about parts not available,opt test ok ; ordrng 1 12002022 (Seal) and 1 22004465 (Basket)"

We serviced a

AMANA REFRIGERATOR

Model ARB2217CC

Near Fairport Harbor, OH 44077

Joe O

Job Details: 04/27/2021

Cc: intermittently not coolingCustomer stated freezer light went out then temps started getting warm. Customer stated the light then came back on and temps dropped back to normal. Found temps at 39 in ff section and 1 in freezer. Found unit has good frost pattern. Lights are currently working. Condenser and evaporator fans are functioning. Unit functioning as designed. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHW02

Near Richmond Heights, OH 44143

Dan H

Job Details: 04/27/2021

"Customer complaint that freezer section temperature is too cold, freezer section temperature at 4 degrees fresh food section temperature at 38 degrees, installed new air diffuser, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MZD2766GEB

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/27/2021

"Freezer temperature is at 3 to 6 degrees but fridge is at 42,50 degrees found air blockage from ice building up on top clear out by steaming it also customer valve leaking ordering parts ; ordrng 1 WP61005627 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2730DS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/27/2021

Unit was turning on by itself found error code lost communication and stuck key ordering parts also took pictures of pop that interstate send her I dont know if receipt will work office review and also this is not a range is a wall double oven ; ordrng 1 W11236888 (Console) and 1 W11179310 (Control)

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2312TE

Near Painesville, OH 44077

Jeff M

Job Details: 04/27/2021

Installed the new part op tested good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB0

Near Painesville, OH 44077

Joe O

Job Details: 04/27/2021

Installed drain pump. Op test ok

We serviced a

AMANA RANGE

Model AGR6603SFW0

Near Avon Lake, OH 44012

Corina B

Job Details: 04/27/2021

"CC that the broil is not working. Checked the gas coils, out of range. When sparking gas coils do not open. Has 120 volts to the igniter. Will need a new regulator. ; ordrng 1 WPW10602001 (Regulator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Avon, OH 44011

Corina B

Job Details: 04/27/2021

"CC that the unit is leaking. Found the bellow is ripped. Will need a new bellow. Cust does not want to repair ; ordrng 1 WPW10237499 (Bellow), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Beachwood, OH 44122

Jason N

Job Details: 04/27/2021

"Cc unit not cooling Found both ff sections and freezer sections at room temperature. Compressor is running, fans are running. No frost pattern on either evaporator. Ran step 40, no frost on either evaporator, pressure at 0 psi on low, 65 on high side. Charged system with nitrogen to 120 psi. Used bubbles on all connections, no bubbles. Pressure holding, no decay, stable at 120 psi. Called wp techline, Rich, based on information, sounds like a restriction or 3 way valve failure. Replaced 3 way valve and recharge.; ordrng 1 W10865727 (3way valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Olmsted Township, OH 44138

David R

Job Details: 04/27/2021

"Cc unit was not dispensing water, then stop dispensing ice, had a loud noise that went away, stuff wasnt cooling properly. Came today, tested out water, good. Tested ice, good. Ice bin is half full. No weird noises. Tested in diagnostics, all fans working correctly. Icemaker is full right now. Icemaker has no error codes. Checked under deli drawer, good. Checked both evap covers, good, no frost or build up. Compressor sounds good. As of today. Unit is working correctly. Temp was set at 33* FF and -5 in FZ. Changed back to recommended. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/27/2021

Cc unit is cooling but the user interface is not functioning Found UI to be non responsive tried to put into to diagnostics and into program would not work Needs Jazz board ; ordrng 1 WPW10503278 (refer elect cont brd)

We serviced a

AMANA DISHWASHER

Model ADB1400AGS1

Near Lyndhurst, OH 44124

Dan H

Job Details: 04/27/2021

"Customer complaint that unit is not powering on, confirmed, found control not mounted properly so when buttons were pressed they were not hitting buttons on control, remounted , op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Solon, OH 44139

Brian M

Job Details: 04/27/2021

Installed belt and clutch Ran test cycle OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDB850YW2

Near Olmsted Falls, OH 44138

David R

Job Details: 04/27/2021

"Cc unit making squeaking noise and taking 2-3 hours to dry clothes. Found idler pulley worn down, replaced from t/s with repair kit. Found a lot of debris build up inside unit. Apartment so the vent leads up through roof. Customer to contact landlord for vent clean. Unit is good, heat is good. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/27/2021

Installed control and panel Ran auto test OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSGB900ESS4

Near Mentor, OH 44060

Joe O

Job Details: 04/27/2021

Installed slides and drawer. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Garfield Heights, OH 44125

Dan H

Job Details: 04/27/2021

"Customer complaint that sometimes unit doesnt spin or unlock lid and they find suds in the drain, ran diagnostics no error codes found, started normal wash cycle, unit filled and began agitating, normal amount of water in tub, rank drain and spin cycle, lid locked, unit spun, lid unlock when unit finished, unable to duplicate the problem , ran recalibration cycle, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

We serviced a

SAMSUNG DRYER

Model DV48J7770EPA2

Near Painesville, OH 44077

Jeff M

Job Details: 04/27/2021

I took the machine apart. The motor is fine I found the thermal cut off open it tested good last time I was here but the side of the fuse was melted. I have the motor for return. I reworked the tickets we owe the customer money in the job still is paid in full.; ordrng 1 DC96-00887C (Fuse)

We serviced a

MAYTAG DRYER

Model MED6400TQ0

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 04/27/2021

Customer complaints that unit is squeaking found pulley bearings defective replace dryer kit ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Avon, OH 44011

Gabriel P

Job Details: 04/27/2021

"Replace dispenser,opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Willoughby, OH 44094

Jeff M

Job Details: 04/27/2021

Installed the new part op tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305EBS02

Near Avon, OH 44011

Gabriel P

Job Details: 04/27/2021

Motor damper sound loud when opening and closing ordering ; ordrng 1 WPW10594329 (Damper)

We serviced a

KENMORE REFRIGERATOR

Model 596.78583801

Near Willoughby, OH 44094

Jeff M

Job Details: 04/27/2021

Upon my arrival the machine was functioning as designed I did take temperatures everything was within the recommended specs there is heat transferred to the condenser unit tested good

We serviced a

MAYTAG DRYER

Model MGDC465HW0

Near Elyria, OH 44035

Gabriel P

Job Details: 04/27/2021

"Check for leak found none use bubbles nothing I didnt even smell it also show customer she didnt smell it either I told her it may was the drum coating burning is possible ,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Amherst, OH 44001

Gabriel P

Job Details: 04/27/2021

When arrive customer said want they press fast ice it started working confirm a full tray of ice check for any error codes on ice maker none e0 advise customer to monitor is working as design

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44105

Jason N

Job Details: 04/27/2021

"Cc unit oven not workingRan bake test to 350, ignitor not glowing, checked power at ignitor, good at 123v. Unit needs ignitor. Still waiting on truck stock ignitors. Ordering ignitor. Part not showing in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W11176454 (Bake ignitor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4950XW0

Near Shaker Heights, OH 44122

Jason N

Job Details: 04/27/2021

"Cc unit not advancing cycles. Ran diagnostics, found codes f5e4 for lid not opened between cycles, f0e5 for offbalance, and f7e5 for shifter fault. Customer stated lid strike came off awhile ago, they had it stuck in the lid latch. Able to reconnect lid strike. Ran auto test, actuator clicking a lot when shifting, unit very loud in spin, unit needs gearcase and actuator. ; ordrng 1 W11132267 (Gearcase) and 1 WPW10006355 (Shift actuator) and 1 W10804664 (Capacitor)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Shaker Heights, OH 44122

Jason N

Job Details: 04/27/2021

"Cc unit not dispensing ice.Found auger motor not working, ice in container had fused together. Emptied bin, checked power to auger motor, good at 119v. Replaced auger motor using customer supplied pre Id part. Ran ice dispense test, unit will dispense ice. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS03

Near Mentor, OH 44060

Jeff M

Job Details: 04/27/2021

Installed the new part op tested good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN502ESS02

Near Westlake, OH 44145

Corina B

Job Details: 04/27/2021

CC that there is water on the floor. Found a pinhole in the plastic supply line. Cut the pinhole out. Advised cust to replace the plastic water line with a copper to braided flex line. Cycled ice maker. Optest ok.

We serviced a

WHIRLPOOL WASHER

Model WFW92HEFW0

Near Aurora, OH 44202

Brian M

Job Details: 04/27/2021

Cc unit not draining properly and dispenser broken Found error for out of range pressure sensor and found dispenser drawer warped Needs pressure sensor and drawer assembly ; ordrng 1 WPW10250742 (drawer) and 1 WPW10448876 (switch-wl)

We serviced a

MAYTAG DRYER GAS

Model MGDB850WQ0

Near Parma, OH 44129

Dan H

Job Details: 04/27/2021

"Customer complaint of loud noise, confirmed, found pulley and pulley shaft worn out, unit needs new pulley and shaft, customer does not want repair at this time ; ordrng 1 WPW10547292 (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED9150WW1

Near Parma, OH 44129

Dan H

Job Details: 04/27/2021

"Customer complaint of loud screeching noise, confirmed, found pulley seizing, unit needs pulley and rollers, installed dryer repair kit, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE234GWH0

Near Rocky River, OH 44116

Dan H

Job Details: 04/27/2021

"Customer complaint that unit is leaking, found evidence of leaking passed door seal, installed new door seal, op test good"

We serviced a

WHIRLPOOL MICROWAVE

Model KMBD104GSS01

Near Aurora, OH 44202

Brian M

Job Details: 04/27/2021

"Cc unit not powering on Found fuse open Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS11

Near Westlake, OH 44145

Corina B

Job Details: 04/27/2021

CC that there was a different house with an ui crooked . Unit is straight. Optest ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Streetsboro, OH 44241

Brian M

Job Details: 04/27/2021

Cc unit not spinning out properly Found actuator to have popped off cam Put back on Ran auto test and calibration OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FTMS02

Near Highland Heights, OH 44143

Joe O

Job Details: 04/27/2021

"Cc: not making ice, ff light not functioning properlyTested optics. Optics check good. Found ice maker not cycling. Found ff door switch intermittently not functioning, have to hit switch for light to work. Needs ice maker and door switchIce maker out of stock. Office to reschedule; ordrng 1 2198597 (icemaker assy) and 1 W11384469 (Switch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Kirtland, OH 44094

Joe O

Job Details: 04/27/2021

"Found led modules sent are not the correct color, and plugs are different. Need led modules. Modules out of stock, office to reschedule; ordrng 2 W11462342 (Led module)s"

We serviced a

GE WASHER

Model GTW330ASK1WW

Near Jefferson, OH 44047

Jeff M

Job Details: 04/27/2021

The unit is making a grinding noise when I agitates. The clutch n pulley is worn out ; ordrng 1 WH05X24185 (Clutch) and 1 WH03X32097 (Main pulley) and 1 WH01X24697 (Belt)

We serviced a

MAYTAG WASHER

Model MVWB300WQ0

Near Parma Heights, OH 44130

David R

Job Details: 04/27/2021

"Cc unit was not filling, didnt spin, a little noise, customer did unplug unit when starting to notice problems. Ran diagnostics, no error codes. Went through diagnostics and all components working. Ran a manual diagnostics, ran all valves, pumps, agitate and spin. All working correctly. Little light squeaking noise, more pronounced with heavier loads customer said, could be indication of bearings soon to start needed replaced. Ran a normal cycle, hand wash cycle, good. As of today, everything working correctly. SVC only"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Shaker Heights, OH 44122

Joe O

Job Details: 04/27/2021

Cc: not drainingFound kink in drain line. Adjusted drain. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAM00

Near Roaming Shores, OH 44084

Jeff M

Job Details: 04/27/2021

The drain was rose and a clean the ice steamed it out. The drawer shelf in the freezer on the front right wheel is missing it looks like the wheel popped out customer claims that a technician from our Company a while ago was having issues getting that drawer out in the wheel popped off. They dont have the wheel I dont see where the wheel is it doesnt appear like a holder for the wheel on the drawer is broken but the wheel is missing

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Euclid, OH 44123

Joe O

Job Details: 04/27/2021

"Cc: Steam clean not working, broil not workingTested broil and stem clean, both heating. Advised customer the steam clean is used for spills and does not heat as hot as a self clean. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Euclid, OH 44123

Joe O

Job Details: 04/27/2021

"Cc: clunking noise, long time to fillFound error codes f7e7(motor unable to reach target rpm). Ran auto test. Unit has good water pressure. Ran normal cycle. Unit fills and washes. Clunking noise is shifter. Ran manual spin. Unit is reaching high speed. Advised customer how to adjust load if unit is off balance. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Garfield Heights, OH 44125

Jason N

Job Details: 04/27/2021

"Cc unit has a chemical smell. Could not differentiate a chemical smell within unit, can only smell food. Advised customer to try using baking soda or other absorbent to pull odor from unit. Could not duplicate an abnormal odor at this time."

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Rocky River, OH 44116

Dan H

Job Details: 04/27/2021

"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, found motor harness disconnected from control, reconnected, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Broadview Heights, OH 44147

David R

Job Details: 04/27/2021

"Cc unit is cooling proper now, unplugged unit and reset it. Now FF evap has ice covering cover. Followed service pointer W11512766, will need new UI. Also ordering fan scroll and thermistor to be replaced. A lot of ice build up. Will need to steam***2 job count**requesting double labor ; ordrng 1 W11098695 (Fan scroll) and 1 W10316760 (Thermistor kit) and 1 W11509095 (UI)"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH78019HZ0

Near Streetsboro, OH 44241

Brian M

Job Details: 04/27/2021

Installed door OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Streetsboro, OH 44241

Brian M

Job Details: 04/27/2021

Cc ice bin leaking Found ice maker to have crack in it Replaced using truck stock Ran test harvest OP Test Ok ; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Cleveland, OH 44102

Corina B

Job Details: 04/27/2021

Replaced the lock. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Cleveland, OH 44102

Corina B

Job Details: 04/27/2021

CC that there is an F3 code that comes up. F3 temp sensor shorted or opened. Checked the sensor 1069 ohms. Wires are good. Will need a control and sensor. Office to reschedule ; ordrng 1 AGR5330BAS3 (Sensor) and 1 WPW10556708 (Control)

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS7

Near Strongsville, OH 44136

David R

Job Details: 04/27/2021

"Customer wanted documentation, does not want repaired, already bought a new one. Control burned and main harness as well will both need to be replaced. Took pics of all burnt parts.; ordrng 1 W11035586 (Control) and 1 W10871222 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Brecksville, OH 44141

David R

Job Details: 04/27/2021

"Cc backwards FZ handle, leveling questions. Corrected handle. Customer moves refrigerator out every 6 months. Let customer know if I put the leveling feet down, he has to move it up per owners manual in order to move unit without scratches on floor. Doesnt want leveling touched. Unit is good. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW01

Near Cleveland, OH 44135

David R

Job Details: 04/27/2021

"Found water turned off under sink. Corrected, turned water back on. Tested. Water getting to Icemaker. Good. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Aurora, OH 44202

Brian M

Job Details: 04/27/2021

Cc icemaker leaking Found fridge leaning to far forward Tilted unit back using feet Advised to watch

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706EBS01

Near North Benton, OH 44449

Brian M

Job Details: 04/27/2021

Cc of no ice Found fill tube to have ice build up Cleared tube OP Test Ok

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW

Near University Heights, OH 44118

Jason N

Job Details: 04/27/2021

"Cc unit not freezing product. Found evaporator frosted over. Ran manual defrost cycle. Defrost circuit turned on. Checked defrost thermistor resistance, thermistor reading 1.4K ohms, translates to 90+ degrees on chart. Unit needs defrost thermistor. Replaced using truck stock. De iced evaporator. Good airflow. Advised customer to allow up to 24 hrs for unit to return to desired temps. Op test good.; used 1 WPW10384183 (Thermistor) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Garrettsville, OH 44231

Brian M

Job Details: 04/27/2021

Cc lid lock blinking Found lid lock not working Replaced using truck stock OP Test Ok ; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KFS22EVMS3

Near Solon, OH 44139

Joe O

Job Details: 04/26/2021

Installed end cap. Op test ok