We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Elyria, OH 44035
Marie V
Job Details: 09/25/2023
Replaced both controls and thermistor. Set to recommended. Op test okBrought cores for return
We serviced a
MAYTAG DRYER
Model MGDB850YG0
Near Madison, OH 44057
Jason N
Job Details: 09/25/2023
"Installed hi limit thermostat. Ran dryer op test, good ignition and heat. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Seven Hills, OH 44131
Bill
Job Details: 09/25/2023
"Cc grinding noise, confirmed cc. Changed cam and hub from truck stock. opt test good. ; used 1 W10528947 (Hub), and 1 W10721967 (Cam) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
Bill
Job Details: 09/25/2023
"Cc lower oven not working, confirmed cc. Found lower thermal fuse to be open. Changed thermal fuse, tested opt test good. Advised customer to monitor."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Strongsville, OH 44136
David R
Job Details: 09/25/2023
"Cc unit control will sometimes power off by itself, change numbers by itself or wont them make a selection, also right FF gasket ripped and coming apart. Verified control, will not let me change temp for either FF or FZ temp. Gasket ripping, could be letting warm air into fridge, would recommend replacing the right FF gasket..; ordrng 1 WPW10503278 (Control) and 1 W10830162 (Gasket), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Strongsville, OH 44136
David R
Job Details: 09/25/2023
"Replaced control, clutch, harness, latch, rotor and stator. All components working. Diagnostics good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Cleveland, OH 44128
David R
Job Details: 09/25/2023
"Replaced water filter housing. Tested, good. Water dispenser good and ice is good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Parma, OH 44134
David R
Job Details: 09/25/2023
Found water shooting from ice maker valve when getting water from dispenser. Power getting sent to both valves at same time. Ordering main control and dual valve. ; ordrng 1 W11035752 (Main control) and 1 WPW10312696 (Dual valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Royalton, OH 44133
David R
Job Details: 09/25/2023
Found hairline crack on old Valve. Replaced new valve. Good. No leaks. Op Test Ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near North Royalton, OH 44133
David R
Job Details: 09/25/2023
"Cc unit will go through cycle and when it gets to Clean it will start flashing 4 times then starts beeping, intermittently.Errors 8/4 overfill switch, 9/2 draining, 10/2 vent wax motor. Ran a rinse only, when cycle was almost done, unit started beeping and draining. Overfill switch seems to be activating intermittently as if there was an issue. No water in tray. Would suggest replacing control and overfill switch ; ordrng 1 W11545764 (Overfill switch sensor) and 1 W11629911 (Control)"
We serviced a
MAYTAG WASHER
Model MVWB980BG0
Near Strongsville, OH 44136
David R
Job Details: 09/25/2023
"Cc loud noise when spinning and also has been getting UL code. Spin basket by hand, can hear it making noise without even going into a spin. Pushing down basket and bouncing more than it should.Will need tub, basket, hub, sensor and suspension rods. ; ordrng 1 W10381077 (Tub asm, w heater and bearing) and 1 W10549509 (Basket) and 1 W10820039 (Hub) and 1 WPW10178988 (Rps sensor) and 1 W10440786 (Suspension rods), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW88HEAC0
Near Gates Mills, OH 44040
Joe O
Job Details: 09/22/2023
"Cc: not powering onFound control receiving proper power. Found control is putting out 5v but 12v is missing. Needs controlPart shows out of stock. Office to reschedule; ordrng 1 W10422888 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Cleveland, OH 44111
Manny
Job Details: 09/22/2023
"Cc that unit wasnt making ice now it is but still wants it diagnosed to make sure everything is good, ran test and all passed, unit working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near North Olmsted, OH 44070
Marie V
Job Details: 09/22/2023
"Cc that the unit is leaking. Diagnose unit and found that ice door is not closing all the way causing condensation and making unit drip from dispenser. ; ordrng 1 W11678832 (Door ice)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Cleveland, OH 44134
Marie V
Job Details: 09/22/2023
"Replaced water valve. Cycled both ice makers, tested water at the door, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Amherst, OH 44001
Angel
Job Details: 09/22/2023
"Steamed out evaporator, Replaced control board and harness opt test good."
We serviced a
FRIGIDAIRE DISHWWASHER/BIN
Model FDB750RCB0
Near Perry, OH 44081
Dan
Job Details: 09/22/2023
"Installed new valve, op test good"
We serviced a
GE REFRIGERATOR
Model DFE28JMHEES
Near Chagrin Falls, OH 44023
Corina H
Job Details: 09/22/2023
"CC that the new filter worked for 2.5 weeks the. Stopped. Replaced the rfid board. Opt test ng. checked checked the water valve 0 volts ice maker 120 volts. Checked the door board for the water valve 12 volts ice maker 120 volts. Checked the door switch good. Ohmed out the water valve, good. Ohmed out the water valve wire in the door, good.."
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ07
Near Madison, OH 44057
Jason N
Job Details: 09/22/2023
"Cc unit ff door gasket coming off and freezer light is outFound top right corner of gasket has come out of liner track. Added some silicone to track and pushed gasket back into place. Confirmed freezer light is out, will need ordered. ; ordrng 1 W11518235 (Bulb-light)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Cleveland, OH 44130
Bill
Job Details: 09/22/2023
"Changed door, opt test good."
We serviced a
KENMORE REFRIGERATOR
Model 106.51772510
Near Painesville, OH 44077
Dan
Job Details: 09/22/2023
"Customer complaint that unit is not making ice, confirmed, found wires through the door broken, unit needs new freezer section door, customer does not want repair; ordrng 1 LW10755634 (Frz dr(wh)), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Wellington, OH 44090
Angel
Job Details: 09/22/2023
Cc that unit is completely dead will not turn on. Confirmed not turning on checked power at control board and it was good but no leds turning on the board unit will need drain pump and control board with ui.; ordrng 1 W11543994 (Control board) and 1 W11399437 (Drain pump) and 1 W11478524 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Chardon, OH 44024
Brian M
Job Details: 09/22/2023
Installed icemaker Test harvest started unit rotated and filled Advised to give 3 days to fill ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
WHIRLPOOL WASHER
Model Mvw6230hw0
Near Mayfield Heights, OH 44143
Brian M
Job Details: 09/22/2023
"Cc of noise Found noise coming from motor making growling noise clicking noise. Recommend motor belt and cam replacement Motor is under 10 year warranty ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11026785 (motor-drve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Parma, OH 44130
Marie V
Job Details: 09/22/2023
Replaced all parts. Op test ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44105
Corina H
Job Details: 09/22/2023
CC that the unit does not turn on. Found the dial in the off position. Turned the dial to 60 minutes started. Unit is heating. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354EBS3
Near Mentor, OH 44060
Jason N
Job Details: 09/22/2023
"Installed pump/motor assembly. Ran wash test cycle. Checked for leaks, no leaks. Op test good."
We serviced a
GE RANGE
Model JGBP34WEL1WW
Near Shaker Heights, OH 44120
Joe O
Job Details: 09/22/2023
Cc: broil not workingTested. Found no ignition. Went to pull unit out. Unit started heating. Advised customer to monitor. Op test ok
We serviced a
GE DISHWASHER
Model GDF510PSD1SS
Near Richmond Heights, OH 44143
Joe O
Job Details: 09/22/2023
Cc: not drainingFound punch left in disposal. Knocked out. Unit is draining. Op test ok
We serviced a
FRIGIDAIRE WALL OVEN
Model FGB24L2ABA
Near South Euclid, OH 44121
Brian M
Job Details: 09/22/2023
Cc unit not heating Found igniter open Replaced using truck stock Pre heat oven OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model Wtw5100hw2
Near Columbia Station, OH 44028
Angel
Job Details: 09/22/2023
"Cc that unit will not let them start the cycle just pops up with a F7E1 error and to contact whirlpool for service. Ran diagnostics and confirmed error code F7E1 tachometer missing, so I tried replacing shifter but same issue, looks like customer either needs a new updated control board or try to hook up u it to wifi to see if they can do an update they will also need gear case replaced leaking oil as well.; ordrng 1 W11557935 (Control board) and 1 W11449840 (Gear case) and 1 W10721967 (Cam) and 1 W11239857 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE REFRIGERATOR
Model CVE28DP2NBS1
Near North Royalton, OH 44133
Bill
Job Details: 09/22/2023
"Cc not cooling, confirmed cc. Changed ice maker, pulled evap panel off to change fans. Found both fans operating as intended. But zero frost pattern on evaporator, only about 6 in of frost down the pipe. The rest was wet, ordered compressor, evaporator, and filter dryer. Unit needs a sealed system job. Follow scheduled for 9/28; ordrng 1 WR87X32290 (Compressor) and 1 WR87X30875 (Filter dryer) and 1 WR87X32081 (Evaporator coil)"
We serviced a
GE WASHER
Model GTW540ASP2WS
Near Willoughby, OH 44094
Joe O
Job Details: 09/22/2023
"Cc: door lockedFound lid locked. Found control beeping. Unit will not unlock lid. Manually unlocked. Found control has stuck key. Needs control and latchCustomer does not want to repair at this time ; ordrng 1 WH22X35597 (Control) and 1 WH08X32657 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Elyria, OH 44035
Angel
Job Details: 09/22/2023
Cc that unit was leaking as soon as you turn it on. Looked underneath before starting unit and found drain hose connected to the pump motor i stead of the drain port installed drain hose correctly tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Brooklyn Heights, OH 44131
Corina H
Job Details: 09/22/2023
CC that the unit does not agitate and makes a sound when first starting. Ran diag f0e3 Overload F7e6 Motor Circuit. Ran a manual spin and agitate. Started a cycle with towels. Advised Cust half a basket is a full load. No noise when it starts agitating. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Parma, OH 44129
Corina H
Job Details: 09/22/2023
CC that the unit will start and finish without doing anything. Confirmed. Replaced the shifter and capacitor. Ran a calibration. Started a cycle. Opt test ok; used 1 W11481722 (actuator) from stock
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Parma, OH 44129
Corina H
Job Details: 09/22/2023
CC that there is a poof when it lights and its every 5 minutes. Heated the oven to 350*. The igniter sparks once and lights. Advised Cust this noise is normal. Adjusted the burners to a simmer. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Avon, OH 44011
Angel
Job Details: 09/22/2023
"Cc that unit kept giving a F9E1 error would not want to finish cycle. Ran diagnostics and confirmed unit had a F9E1 tested drain pump in diagnostics and it seemed weak, got to back of unit to get to drain pump and removed it and everything looked good nothing clogging it up so I replaced it with a new pump tested pump again and it pump out the water with good pressure started a normal cycle to make sure it would start the cycle as should opt test good."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Strongsville, OH 44136
Marie V
Job Details: 09/22/2023
"Cc that the lid glass came off. Confirmed. Replaced lid. Ran diag, no error codes, ran auto test. All working properly. Op test ok"
We serviced a
GE STACK W/D
Model GUD27GSSM2WW
Near Strongsville, OH 44136
Marie V
Job Details: 09/22/2023
"Cc that dryer wont start. Confirmed, found unit needs new thermostats ; ordrng 1 WE4M529 (Thermostat) and 1 WE04X29059 (Thermostat inlet) and 1 WE4M137 (Thermostat), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Mentor, OH 44060
Dan
Job Details: 09/22/2023
"Installed new gearcase, stator, rotor, clutch, slider, and wash plate, op test good"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Olmsted Falls, OH 44138
Manny
Job Details: 09/22/2023
"Replaced basket, agitator, cup, and tub ring, advise customer to run a couple loads to see if the issue persists, if so to let us know, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Mentor, OH 44060
Jason N
Job Details: 09/22/2023
"Cc door not closing properly Found interference on right side of door with cabinet. Adjusted right side leveler foot to correct door center. Door closing up properly, no interference on either side. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Lakewood, OH 44107
Manny
Job Details: 09/22/2023
"Cc unit not working, verified and ran diagnostics and code F8e1 for long drain, ran test cycle and good, customer stated that he had the same issue with the one that replaced this on, drain hose was elevated but not enough causing the unit to drain all the water before getting to wash, elevated hose and per customer request ran quick cycle until unit switched to wash, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 09/22/2023
Installed drain hose. Ran wash test then canceled to drain. No leaks. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Bedford Heights, OH 44146
Brian M
Job Details: 09/22/2023
Installed and foam gasket Turned all mullions on to 100% Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW02
Near North Royalton, OH 44133
Bill
Job Details: 09/22/2023
"Cc no cool, confirmed cc. Freezer was 70 deg and unit has been plugged in for 24 to 36 hours. Felt compressor, cold place test start device on compressor. Compressor never started, after 5 min removed start device. Ordered new compressor and filter. Office to follow up as compressor was out of stock..; ordrng 1 W11580057 (Compressor) and 1 W10843121 (Filter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Lakewood, OH 44107
Manny
Job Details: 09/22/2023
"Cc unit leaking from filter head, verified and weeping valve and filter head pin hole. Not proceeding with repair ; ordrng 1 WPW10420083 (valve) and 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS1
Near Mentor, OH 44060
Dan
Job Details: 09/22/2023
"Customer complaint of f9e1 error code, unit is full of water and not draining, drain pump is working, unit is draining slowly, flushed out drain hose, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS09
Near Painesville, OH 44077
Dan
Job Details: 09/22/2023
"Customer complaint of frost build up in freezer section, confirmed, found a screw lodged between gasket and cabinet, removed, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Rock Creek, OH 44084
Dan
Job Details: 09/22/2023
"Customer complaint that unit is not spinning properly, confirmed, found hub worn out, unable to remove wash plate , unit needs new hub and wash plate; ordrng 1 W10528947 (Hub) and 1 W10902814 (Wash plate), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland, OH 44111
Corina H
Job Details: 09/22/2023
"Replaced the Gearcase, shifter, cam, belt, Washplate and hub. Ran a calibration. Started a rinse and spin. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Jefferson, OH 44047
Dan
Job Details: 09/22/2023
"Customer complaint that unit will not stop filling, confirmed, installed new valve, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Rocky River, OH 44116
Manny
Job Details: 09/22/2023
"Had to cut wash plate, replaced parts order, ran test cycle and calibration, both passed, ran drain and spin with customer present unit working properly, advise customer to run clean cycle since there was calcium buildup under the basket. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF19XXYK00
Near Broadview Heights, OH 44147
Bill
Job Details: 09/22/2023
"Cc ice build up in freezer, confirmed cc. Found small gap in gasket. Steamed gasket, advised customer to monitor."
We serviced a
KITCHENAID RANGE
Model KDRP467KSS07
Near Avon Lake, OH 44012
Angel
Job Details: 09/22/2023
Cc that unit is not cooking correctly sometimes it will cook fine and sometimes it wont. Tested unit to 350* and average temperature was at 342* than I let it preheat to 400* and average temperature was at 390* which is still within range explained to customer if issue continues will need the appliance control board and its discontinued so wouldnt be able to repair unit.; ordrng 1 8302210 (Control board (discontinued))
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Brook Park, OH 44142
Marie V
Job Details: 09/22/2023
"Cc that unit has frost on freezer and it was not cooling on fresh food section. Confirmed, found frost on duct, sealed gap on both fresh food and freezer liner, advise cust to monitor. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Broadview Heights, OH 44147
Bill
Job Details: 09/22/2023
"Changed ice maker, informed customer they should start hearing ice fall with the hour, and a full tray in 24 to 48 hours."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Avon Lake, OH 44012
Angel
Job Details: 09/22/2023
"Cc that unit is making a clicking noise coming from the freezer. Got unit to run because it wasnt running when I arrived and it started rattling, so I took off evaporator cover and found when fan would run it would vibrate with the capillary line pushed line back reinstalled everything back up opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW06
Near Amherst, OH 44001
Angel
Job Details: 09/22/2023
"Cc that unit is still having low ice production. Took temps and it was at 20* unit was not running it was in a defrost, everything including the ice cream was nice and frozen Verified ice bin and since yesterday at 8pm the unit only made about 12 ice cubes, did notice the freezer is 100% packed with food, emptied out freezer and took evaporator cover off to check frost pattern and unit has a good frost pattern took picture of evaporator frost pattern. Called tech line spoke with Chris explained issue and he stated to lower the temp on control board to see if it would work better. I lowered the temperature like tech line asked me too and I also replaced the evaporator thermistor asked customer to monitor and if anything .; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44102
Corina H
Job Details: 09/22/2023
Replaced the timer. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lyndhurst, OH 44124
Corina H
Job Details: 09/22/2023
Installed the washers. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Bay Village, OH 44140
Manny
Job Details: 09/22/2023
"Cc unit not dispensing water or making ice, verify and no water and the bit of ice looks hollow, ran harvest and fill test but no water valve just hums, customer states he just replaced the filter, removed the filter and water dispensers and icemaker filled, filter is clogged up, customer states thats the second filter he replaced, I advise him to try exchanging the filter and hopefully its not clogged up. Opt test ok;"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near East Cleveland, OH 44112
Manny
Job Details: 09/22/2023
"Steamed evap and Replaced harness and thermistor, ran force defrost and good heat , unit is defrosting properly, advise customer to allow 24 hours for temps to equalize. Opt test ok"
We serviced a
GE REFRIGERATOR
Model PFE28RSHGSS
Near Madison, OH 44057
Dan
Job Details: 09/22/2023
"Customer complaint of loud noise, confirmed, fresh food section evaporator fan is making noise, unit needs new evaporator fan, customer already has the part, ins new fresh food section evaporator fan, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Berea, OH 44017
Marie V
Job Details: 09/22/2023
"Replaced all parts, followed procedure for r600a, had to use 2 of Tjaf1200, full frost pattern on evaporator, advise cust to allow hours before restocking. Op test ok; used 2 Tjaf1200 () from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Maple Heights, OH 44137
Bill
Job Details: 09/22/2023
"Cc load vibration noise, confirmed cc via video. Could not duplicate fully, condenser fan sounded a bit louder then it should. Ordered new motor follow up scheduled for 9/27. Unit making plenty of ice.; ordrng 1 W11578915 (Fan motor condenser)"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Warrensville Heights, OH 44122
Bill
Job Details: 09/22/2023
"Changed pumps, tested pump kicked on for half a sec then would not come back on.; ordrng 1 W10625696 (Control)"
We serviced a
KENMORE WASHER
Model 110.21302013
Near Euclid, OH 44119
Jason N
Job Details: 09/22/2023
"Cc unit not draining/ spinning outFound tub with standing water inside. Ran spin and drain cycle. Drain pump sounds rough and not pushing water. Unit will need drain pump replaced. Replaced drain pump using misc truck stock part. Ran test cycle, all functions passed, unit spun and drained properly. Op test good. ; used 1 WPW10276397 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near East Cleveland, OH 44112
Jason N
Job Details: 09/22/2023
"Cc unit not starting a cycle Found bezel was pulled off latch and laying on floor. Replaced bezel. Plugged in unit, found unit flashing f9e1 for long drain fault. Found drain hose is now laying on the floor draining into floor drain. Reattached drain hose at the original elevated level. Customer questioned me as to if the drain was supposed to be up or down. Advised her it needs to be elevated. All functions passed. Op test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL03
Near Cleveland Heights, OH 44118
Jason N
Job Details: 09/22/2023
Installed auger motor shaft. Tested ice dispense. Op test good.
We serviced a
KENMORE REFRIGERATOR
Model 10653606202
Near Cleveland, OH 44143
Jason N
Job Details: 09/22/2023
"Installed filter housing. Turned back on, checks for leaks, none found. Ran water dispense. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HBS03
Near Eastlake, OH 44095
Joe O
Job Details: 09/22/2023
"Cc: not coolingFound compressor not starting, compressor buzzing. Needs compressor; ordrng 1 W11574734 (Compressor kit)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS1
Near Willoughby, OH 44094
Joe O
Job Details: 09/22/2023
Cc: fishy odorAdvised customer there is nothing in the machine that would Found error code f7e1(single speed wash motor failure). Ran diagnostics test cycle. Found clean water sent after diagnostics cycle. Unable to determine where odor is coming from. Needs sump assemblyCustomer to removed trim so unit can be removed before repair. ; ordrng 1 W11416362 (Sump assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mayfield, OH 44143
Jason N
Job Details: 09/22/2023
"Cc unit making a squealing noise during spinRan test cycle, no abnormal noise heard. Checked under unit. Found powdered plastic from splutch on pulley, pulley teeth are starting to round off. Replaced pulley and belt using customer supplied pre Id parts. Reran test cycle, all functions passed, no abnormal noise heard."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Austinburg, OH 44010
Jason N
Job Details: 09/22/2023
Installed evaporator fan motor. Powered unit on. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Solon, OH 44139
Brian M
Job Details: 09/22/2023
Cc of noise that isnt consistent sometimes happens then sometimes doesnt Customer played video of sound but no conclusion can be made Ran test cycle and inspected underneath. Replaced cam and belt. But parts looked normal when taking off.Could not duplicate issue Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS06
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/22/2023
Cc of slow ice production and frost ff door gasket Found freezer door seal to be leaking air due to ice pack in pizza slot.. removed and cleared ice Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Aurora, OH 44202
Brian M
Job Details: 09/22/2023
Cc unit wasnt making ice had different company out yesterday Now there is a bin full of ice Ran icemaker test no errors Unit cycled while testing Advised to watch
We serviced a
GE REFRIGERATOR
Model PYE22KSKKSS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/22/2023
Cc of leak in bottom of freezer Found drain tube clogged used steam and pressure to clean out drain tube Poured water in tube to verify clearance OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Orwell, OH 44076
Brian M
Job Details: 09/22/2023
"Cc of noise but could not verify noise because motor will not run Testing and found that capacitor was not being energized, replaced using truck stock, re ran test can not get full consistent power to motor Recommend motor and control, at the same time to replace belt and cam ; ordrng 1 W11608056 (Ctrl) and 1 W11497303 (Motor) and 1 W10721967 (drive pulley) and 1 W11611297 (Belt) and 1 W11665968 (Harness), used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44115
Manny
Job Details: 09/22/2023
"Cc that times is not stopping, verified and timer didnt move, tested contact on timer per wiring diagram and T to X shown open, customer stated that the pts is loose too, ordering timer and pts switch ; ordrng 1 W10857612 (timer) and 1 WPW10420741 (switch-pts)"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD245PDT14
Near Rock Creek, OH 44084
Joe O
Job Details: 09/21/2023
"Cc: unit shut offCustomer stated unit ui shut down. The interior lights was on, but couldnt do anything and ui was out. Stated unit came back on and showed an f6e2 error. Ran test bake. Unit functioning at this time. Was going to Build estimate for control and ui(both parts show discontinued). ; ordrng 1 8302152 (microcomputer(discontinued)) and 1 8300428 (switch,membrane assy(discontinued)), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cleveland, OH 44109
Bill
Job Details: 09/21/2023
"Cc ice maker works when it wants to, confirmed cc. Took temp in ice maker compartment, 04 deg. Ran diagnostics found ice maker thermistor open. Ordered new ice maker follow up scheduled for 9/29.; ordrng 1 W10873791 (Ice maker)"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW10
Near Lorain, OH 44052
Angel
Job Details: 09/21/2023
Cc that the seal in freezer was coming off. As of now it was pushed back in but I removed it and added adhesive to keep it from coming off recommended to leave doors closed for now for proper cure time opt test good.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Burton, OH 44021
Jason N
Job Details: 09/21/2023
"Cc unit not spinning clothes out. Ran spin test, found agitator spinning with basket. Drive hub is worn and will need replaced. Used truck stock on previous day on another repair, will need to order part. Customer is going to install part himself to expedite repair as he is leaving next week. Advised customer if he has any issues, to give us a call. No return visit. ; ordrng 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Newbury Township, OH 44065
Jason N
Job Details: 09/21/2023
"Cc unit water dispense pressure very lowCustomer does not have receipt at the moment, and entitlement is not showing anything for this m/s, but the serial number shows unit was manufactured this year. Verified water dispense pressure is low, and unit is making hollow cubes. Checked pressure from water supply. Found very low pressure from tap valve in basement. Advised customer to have a plumber replace supply valve."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV06
Near Columbia Station, OH 44028
David R
Job Details: 09/21/2023
"Cc leaking in fridge. Replaced dual valve. Old valve had hairline crack. Good. No leaks. Customer has fridge moved out, will move it back themselves after cleaning. Good. Op Test Ok."
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Cleveland, OH 44111
David R
Job Details: 09/21/2023
"Cc ice sometimes not getting into ice bin, will end up behind shelving or in shelving. Checked FZ door alignment, good. Checked shelves in FZ, good, all setting in place properly. Checked ice maker and ice maker arm placement, all checks good. All functions working as it should. Customer not happy with the overall design of some things on unit, but working properly like it should. Called techline to document. If customer has any further questions, to call customer service."
We serviced a
KENMORE DRYER
Model 110.76712692
Near Rocky River, OH 44116
Bill
Job Details: 09/21/2023
"Cc stops heating after awhile. Changed coils, opt test good.; used 1 279834 (Coil) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Sheffield Lake, OH 44054
Angel
Job Details: 09/21/2023
"Cc that unit had a bad smell but it must of been a mice but its not smelling anymore and unit was leaning. Confirmed unit leans a bit, but I explained to customer last time I was out that unit leans because the floor is not leveled has a big dip towards the back so she had a slider and I put it underneath the back to lift it but its pretty leveled cant do any better than that and she needed help with how to work with display and settings helped her out with everything opt test good."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Avon Lake, OH 44012
Angel
Job Details: 09/21/2023
Cc that unit is leaking from the sides. Before proceeding I asked customer if he had warranty and hes been in the house less than a year new home the home contractor sent customer an invoice of the purchase date took pic. I had a tub seal in my truck from surplus replaced tub seal opt test good.; used 1 W11483553 (Tub seal) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Chardon, OH 44024
Joe O
Job Details: 09/21/2023
"Cc: not draining, error code f9e1Found error code f9 e1(long drain). Unit not draining. Drain pump is receiving proper power. Needs drain pumpEntitlement shows drain pump covered under 10 year part only warranty; ordrng 1 W11497943 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY09
Near Highland Heights, OH 44143
Brian M
Job Details: 09/21/2023
Funds recorded
We serviced a
KENMORE REFRIGERATOR
Model 106.51129210
Near Cleveland, OH 44113
Manny
Job Details: 09/21/2023
"Cc that ice maker not working, verified and unit have a block of ice that goes from the icemaker to the bin, broke ice and removed bin, ran harvest and icemaker leaking, unit needs icemaker. Customer will think about it and let us know if proceeding with the repair ; ordrng 1 W10300022 (icemaker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Elyria, OH 44035
Marie V
Job Details: 09/21/2023
Replaced seal. Tested unit. Op test ok
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Ashtabula, OH 44004
Dan
Job Details: 09/21/2023
"Customer complaint that unit is not spinning or agitating, found belt snapped and wrapped up into motor, speed sensor is snapped off of motor, unit needs new speed sensor and belt; ordrng 1 WH01X27538 (Belt) and 1 WH03X32158 (Speed sensor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Ashtabula, OH 44004
Dan
Job Details: 09/21/2023
"Customer complaint that unit is not spinning properly, ran diagnostics found f0e5(overloaded) and f8e1(long/no fill) error codes, valves open, good flow through, found hub worn out and shifter making grinding noise, installed new hub and shifter, installed new hub and shifter, op test no good , gearcase is broken internally, unit needs new gearcase; ordrng 1 W11454372 (Gearcase), used 1 W10528947 (HUB), and 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Shaker Heights, OH 44122
Brian M
Job Details: 09/21/2023
Cc ice not dispensing Found bin pulled forward and not engaging the motor Pushed bin backwards and dispensed Showed customer function and if they move bin again to make sure its back all the way
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Highland Heights, OH 44143
Jason N
Job Details: 09/21/2023
"Cc unit intermittently powers onChecked power at j-box connections. Found both H and N connections loose, wire nuts are too small and wires are tapped to prevent wires from falling out. Cut back wires and installed proper size wire nuts. Ran test cycle, canceled and restarted several times. Unit powers on and starts cycle each time."