Service History 200 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Parma Heights, OH 44130

Marie V

Job Details: 08/24/2022

"Took POP, Cc that the right hand side door is squeaking . Confirmed. Does not have any grease. Added to both doors. Op test ok"

We serviced a

WHIRLPOOL MICRO/OVENCOMBO

Model WOC75EC0HS20

Near Garfield Heights, OH 44128

Manny

Job Details: 08/24/2022

"Replaced parts, opt test ok took core for return"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FPBS2777RF4

Near Strongsville, OH 44136

Gabriel P

Job Details: 08/24/2022

"Bottom and top ice not making ice found door ice not closing correctly and try cycling icemaker on freezer ; ordrng 1 5303918773 (Door ice) and 1 241798233 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4616FW0

Near Garfield Heights, OH 44125

Gabriel P

Job Details: 08/24/2022

"Found other defective parts but no issue with valve and also the noise hearing when draining is draining pump the shaft is loose ordering pump ; ordrng 1 WPW10661045 (Pump), used 1 W10913953 (ACTUATOR), 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Chardon, OH 44024

Dan H

Job Details: 08/24/2022

"Customer complaint that unit is not washing, ran test cycle, unit filled , wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair; ordrng 1 W11025157 (Sump assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MED6230HW0

Near Chardon, OH 44024

Dan H

Job Details: 08/24/2022

"Customer complaint that unit caught fire, found element shorted which caught the clothes to catch fire, unit needs new element, customer does not want repair, called whirlpool techline spoke to Ed; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Chardon, OH 44024

Dan H

Job Details: 08/24/2022

"Customer complaint that freezer section door is not sealing, Confirmed, used heat and petroleum jelly to adjust door gasket, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS00

Near Chesterland, OH 44026

Dan H

Job Details: 08/24/2022

"Installed new control, op test good"

We serviced a

WHIRLPOOL STACKED W/D

Model CGT9100GQ1

Near Cleveland, OH 44120

Gabriel P

Job Details: 08/24/2022

Found unit bad install they never took the shipping bolts out and cause unit to shake off balance and also some bolts broke off basket call whirlpool commercial tech line document problem he help delete error code ran perm cycle it drain and spin find but if they have issue with basket they want customer to reach whirlpool care team cause of bad install being a week old everything is on file opt test ok

We serviced a

GE RANGE

Model JM250DF1WW

Near Wickliffe, OH 44092

Jason N

Job Details: 08/24/2022

"Cc unit RF burner burnt up Customer stated the RF burner popped and started arcing on his cookware. Found RF burner element physically opened. Replaced element using customer supplied pre Id part. Burner op test no good, no power from infinite switch, switch contacts burnt. Unit will need infinite switch replaced as well. ; ordrng 1 WB24T10029 (Infinite switch)"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Eastlake, OH 44095

Jason N

Job Details: 08/24/2022

"Cc unit not heating Confirmed no heat from dryer on timed dry setting. Checked power to unit, good at 242v L to L. Checked all thermals, all thermals checked good. Checked power out from control board relay, L1 relay closing and proper voltage across at 121v. No L2 to heater element, unit needs drive motor due to failed centrifugal switch. ; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Drive motor)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lakewood, OH 44107

Gabriel P

Job Details: 08/24/2022

Replace heater opt test ok

We serviced a

JENN-AIR RANGE

Model JGW8130DDB

Near Aurora, OH 44202

Corina B

Job Details: 08/24/2022

"CC that the oven does not keep temperature. Turned oven to 300* staying at 300* calibration oven 25* higher. Heated oven to 350* waited 10 minutes. Kept door open long enough to put food in. Took temp the control turns off and bake flashes. Will need a new control and sensor. ; ordrng 1 WP74009559 (Control) and 1 12001655 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.29622801

Near Willoughby, OH 44094

Jason N

Job Details: 08/24/2022

"Cc unit still leakingCustomer stated he notice it leaks between the rinse and spin on the timer. Ran rinse cycle, filled tub with water and agitated, let advance to spin and drain, found water started to seep through tub. Unit will need tub/seal replaced, quoted customer. Estimate only at this time, customer will think about it. ; ordrng 1 W10814296 (Tub seal) and 1 63849 (Tub)"

We serviced a

JENN-AIR RANGE

Model JDS1750FS0

Near Aurora, OH 44202

Corina B

Job Details: 08/24/2022

Replaced the control. Brought back core and unused part. Ui is responding. Heated oven to 350*. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS00

Near Kirtland, OH 44094

Dan H

Job Details: 08/24/2022

"Customer complaint is leaking, confirmed found fresh food section evaporator drain tube clogged, cleared, op test good"

We serviced a

WHIRLPOOL DRYER

Model WED8127LW1

Near Mentor, OH 44060

Dan H

Job Details: 08/24/2022

"Customer complaint that dryer is not tumbling, confirmed, motor is just humming, unit needs new motor ; ordrng 1 W11549461 (Motor)"

We serviced a

GE WASHER

Model GFW850SPN0RS

Near Painesville, OH 44077

Dan H

Job Details: 08/24/2022

"Customer complaint of squealing noise, confirmed, cold water valve is not opening completely, unit needs new water valve; ordrng 1 WH23X29553 (Valve)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Chagrin Falls, OH 44023

Joe O

Job Details: 08/24/2022

"Cc: rattling noiseFound blower wheel cracked. Blower wheel may need cut off. Needs blower wheel and motorMotor covered under 10 year part only warranty; ordrng 1 WP697772 (blower wheel) and 1 W11126010 (motor-drve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Mentor, OH 44060

Jason N

Job Details: 08/24/2022

"Cc unit not dispensing fabric softenerRan auto test, one side of dual valve not operating. Unit needs dual inlet cold valve. ; ordrng 1 W11316256 (Dual inlet valve)"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 08/24/2022

Replaced the ui console. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, OH 44060

Jason N

Job Details: 08/24/2022

"Cc unit leaking from behind unit Customer stated they had a plumber out to hook up water connections to unit, the plumber stated that there was a leak at the water line connection and needed to be serviced. Turned water on to unit, did not see any leaks, tested water dispense and ran manual ice maker fill test, no leaks. Manipulated lines to ensure connections were secure. All checked good. Do not see any leaks on unit at this time, left unit out from cabinet space for customer to periodically check throughout the day, if all looks good they can move unit back into cabinet space."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Painesville, OH 44077

Dan H

Job Details: 08/24/2022

"Installed new cam kit and shifter, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Wellington, OH 44090

David R

Job Details: 08/24/2022

"Unplugged for 5 days, customer had another company out, said it was a compressor replacement. Customer plugged unit in today around 7:30am. Got here around 9am. Compressor is good, no random or weird noises. Unplugged unit for 10 mins. Plugged in and compressor came right on, let run for 20 mins. Temp is going down in FZ, around 2-4*. Starting to cool. Put a cup of water in FZ and already frosting over. Called techline. Went over everything with previous company coking out. How unit is cooling and compressor is not kicking off. Techline suggested customer monitor and to leave plugged in, not to replace compressor at this time.Let customer know. ; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Chagrin Falls, OH 44023

Joe O

Job Details: 08/24/2022

"Cc: not cooling properlyFound temps in freezer at 22 degrees, ff at 43 degrees. Found unit has dye leak at factory drier connection. Found 3 way valve sticking between positions. Needs 3 way valve and drierParts covered under sealed system parts and labor warranty; ordrng 1 W11575003 (3 way valve) and 1 WPW10143759 (dryer)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Chardon, OH 44024

Joe O

Job Details: 08/24/2022

Installed element. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6230HW

Near Perry, OH 44081

Dan H

Job Details: 08/24/2022

"Customer complaint of tub banging on cabinet, ran diagnostics no error codes found, suspension is good, found spanner nut loose, no damage, reinstalled spanner nut, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44111

Angel

Job Details: 08/24/2022

Took new cabinet out the box and it had a small dent on the side. Explained to customer we do not have anything to do with getting rid of the cabinet it would be hes responsibility to get rid of took picture of dent. Replaced cabinet tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Wellington, OH 44090

David R

Job Details: 08/24/2022

"Cc unit not cooling in FF section, FZ is good. FF reading around 70*. FZ is reading -10 and icing up on evap cover. Took off evap cover. Ran diagnostics, unit not going into defrost mode, not getting correct volts from control. Need control replaced, steamed out all ice. In FZ. Need control assembly, harness and thermistor. Customer paid SVC only, cash. Do not order parts. ; ordrng 1 W11371382 (Control) and 1 W11502499 (Harness) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Mentor, OH 44060

Jason N

Job Details: 08/24/2022

"Cc unit stopped in cycle Customer stated unit stopped in mid cycle and wouldnt run anymore. Found water in tub, and f9e1 fault on display. Tipped unit back to check drain pump. Found when manipulating wires on drain pump, pump would start. Found pinched/broken black wire on drain pump harness. Cut out damaged section of wire and repaired. Ran auto test, all functions passed. Op test good."

We serviced a

ROPER DRYER

Model REX3514PQ0

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/23/2022

"Cc that the unit is not working. Confirmed. Verify power from outlet from L1 to N 0, L2 to N 120. Unit is missing 120V from Line L1. Will need electrician."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near Cleveland, OH 44119

Corina B

Job Details: 08/23/2022

"Replaced the control and thermistor. Tested the heater, good. Steamed the evaporator out. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Parma, OH 44129

Manny

Job Details: 08/23/2022

"Replaced both fans, plugged in and both fans are running"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near Painesville, OH 44077

Dan H

Job Details: 08/23/2022

"Installed new lower rack wheels and left adjuster"

We serviced a

KENMORE RANGE

Model 790.72902014

Near Mentor, OH 44060

Dan H

Job Details: 08/23/2022

"Customer complaint that oven is not heating, confirmed found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Eastlake, OH 44095

Dan H

Job Details: 08/23/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 29 degrees, found evaporator frozen solid , found heater wire backed out of connector, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11581973 (Harness)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGRU19F6QFB

Near Thompson, OH 44086

Brian M

Job Details: 08/23/2022

"Cc no cool Found evap half frosted Compressor running hot Suspect sealed system leak Needs evap and compressor ; ordrng 1 5304507767 (compressor kit) and 1 297414901 (Evap), used 1 WPW10143759 (DRIER), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Garrettsville, OH 44231

Brian M

Job Details: 08/23/2022

Cc unit made noise Could not duplicate Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Garrettsville, OH 44231

Brian M

Job Details: 08/23/2022

"Cc unit not spinning Found tub hub and gear shaft damaged Needs hub and gearcase ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (HUB), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Ravenna, OH 44266

Brian M

Job Details: 08/23/2022

Cc unit not drying properly Found vent to have a clog at base and water sitting in vent Advised on proper venting Unit is functioning properly at this time

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Mentor, OH 44060

Dan H

Job Details: 08/23/2022

"Customer complaint that unit is not draining, confirmed, found a nail lodged in drain pump,removed, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS03

Near Mentor, OH 44060

Dan H

Job Details: 08/23/2022

"Customer complaint of loud noise, fresh food section temperature at 38 degrees, freezer section temperature at -2 degrees, noise is coming from fresh food section evaporator , unit needs new fresh food section evaporator fan, customer does not want repair at this time ; ordrng 1 W10633627 (Fan), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Lorain, OH 44052

Angel

Job Details: 08/23/2022

Cc that unit would not spin out towels. Ran diagnostics and found an F7E3 error code also found the unit not leveled properly leveled for customer tested everything and it was passing so I replaced the shifter and ran a rinse and spin with towels had customer so he can see as well and unit filled drained and spun towels out perfectly. Explained to customer it couldve been the shifter working intermittently and or because unit was not leveled properly as well. Opt test ok.

We serviced a

MAYTAG RANGE

Model MGR5751ADW

Near Ravenna, OH 44266

Brian M

Job Details: 08/23/2022

Cc long bake times Found igniter to be weak Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, OH 44011

Angel

Job Details: 08/23/2022

Cc that the top basket was falling. Verified and adjuster was broken had the part in truck from surplus replaced adjuster had customer test it. Opt test ok.; used 1 W10712395 (Adjuster) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Kent, OH 44240

Brian M

Job Details: 08/23/2022

Cc no ice Found icemaker off Ran manual harvest test OP Test Ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Elyria, OH 44035

David R

Job Details: 08/23/2022

"Replaced fuse and heater, blown fuse again. Vent has not been cleaned up but is suspect for causing unit to keep blowing fuse. Called techline and documented."

We serviced a

GE DRYER

Model GFD85ESPN0RS

Near Painesville, OH 44077

Jason N

Job Details: 08/23/2022

"Cc unit broken inside, not able to useCustomer stated the unit is making a loud noise due to something broken inside. Found drum is cracked in the rear. Drum will need replaced. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WE21X29764 (Drum)"

We serviced a

GE DISHWASHER

Model GDT580SSF6SS

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/23/2022

"When start to diagnose unit it started working as design could not find anything wrong,opt test ok"

We serviced a

GE REFRIGERATOR

Model DFE28JSHCSS

Near Columbia Station, OH 44028

David R

Job Details: 08/23/2022

"Cc unit is freezing items in FF. Found sensors in FF out of range. Fan not working, ice build up on evap cover. Ordering fan assembly with sensors and bi metal. ; ordrng 2 WR55X10025 (Sensor)s and 1 WR50X10108 (Defrost bi metal) and 1 WR60X10352 (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Strongsville, OH 44149

David R

Job Details: 08/23/2022

Cc unit was not draining. They found broken mug. Removed all debris. Wants to make sure unit good. Found a little debris left over. Unit is draining correctly. Good. Op Test Ok. SVC only.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW1

Near Painesville, OH 44077

Jason N

Job Details: 08/23/2022

"Installed heater element. Ran dryer op test, good heat.; saved tckt"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Chardon, OH 44024

Joe O

Job Details: 08/23/2022

Installed water valve. Ran auto test and calibration. Op test ok

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Chagrin Falls, OH 44022

Jason N

Job Details: 08/23/2022

"Cc unit does not start sometimes, will turn offRan diagnostics, no codes stored. Ran auto test, all functions passed. Started normal cycle, unit sensed, filled and advanced to wash cycle. Started cycle several times, unit started cycle each time. Advised customer to ensure she is only pressing the start button one time when starting a cycle. Unit is working as designed."

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near Chardon, OH 44024

Joe O

Job Details: 08/23/2022

"Cc: shutting down mid cycleCustomer stated they had venting cleared, and the first load after venting cleared the unit shut down after 10 mins and still showed time remaining. Ran test cycle for 20 mins. Unit continuously ran. Replaced harness and motor. Ran test cycle. Op test ok"

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model WZF34X16DW08

Near Garfield Heights, OH 44125

Manny

Job Details: 08/23/2022

"Cc unit still making a humming noise, Unit working as designed, no noise found, unit is in the basement right underneath the stairs and if unit is too close to wall the compressor sound amplifies and sound louder than it actually is, called wpl tl to document advise customer that if noise returns to move unit to a different spot, unit working as designed, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/23/2022

Found coupling damage also door ice not closing properly creating frost to buildup also icebroke customer show 2 pieces fell off also motor not turning order parts needed ; ordrng 1 W11130210 (Door ice) and 1 WP2220458 (Coupling) and 1 W10873791 (Icemaker) and 1 W11573761 (Chute) and 1 W11126296 (Cover front) and 1 W11202789 (Motor)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near University Heights, OH 44118

Marie V

Job Details: 08/23/2022

Cc that the top rack comes off. Confirmed. Corrected issue. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Cleveland Heights, OH 44118

Marie V

Job Details: 08/23/2022

"Cc that when try to start cycle starts and then shows done. Confirmed. Found bolt stuck underneath belt. Bolt is from motor. Motor has both of the, so this was extra from factory. Removed and Replaced belt from T/S, And replaced latch because is was not locking. Tested unit. Op test ok; used 1 WPW10006384 (BELT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Gates Mills, OH 44040

Corina B

Job Details: 08/23/2022

CC that that the ice is clumps. Unit was in a defrost. Ran step 38 155 watts. Called BJ. Will need a door and ui. ; ordrng 1 W11449015 (Door) and 1 W11330486 (Ui) and 1 W11557001 (Ice maker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Mayfield Heights, OH 44124

Joe O

Job Details: 08/23/2022

"Cc: frostingCustomer stated unit was working well after last visit, then started frosting up again. Found frost build up is center of freezer door. No gaps in freezer gasket. Siliconed around freezer cabinet. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HBZ1

Near Strongsville, OH 44136

David R

Job Details: 08/23/2022

"Cc unit not baking, new unit. Found frame in back bent, dropped on side/back. Frame bent so gas valve was not in right place for bake to connect properly. Corrected frame, showed customer and took pics. Everything is working correctly now. Good. Bake at 350* good. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland Heights, OH 44118

Marie V

Job Details: 08/23/2022

Cc that when try to start a cycle unit shows done. Confirmed found error code f7e1 missing or wrong signal. Found capacitor open. Replaced from T/s. Can calibration and auto test. Started a cycle. Pass. Op test ok; used 1 W11395618 (CAPACITOR) from stock

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LM1

Near Solon, OH 44139

Corina B

Job Details: 08/23/2022

Replaced the panel and ui. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT314TFDB00

Near Beachwood, OH 44122

Joe O

Job Details: 08/23/2022

"Cc: not coolingFound temps in ff section at 59 degrees, freezer at 53 degrees. Found ball of ice on cap tube. Compressor buzzing. Needs compressor, and evaporatorCustomer does not want to repair at this time ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Beachwood, OH 44122

Joe O

Job Details: 08/23/2022

"Cc: lid light flashing, beeping, not drainingFound error codes f32(long drain). Ran drain and spin. Found no power going to drain pump or motor. Checked power at control. No power from control. Needs control,Customer does not want to repair at this time; ordrng 1 W10763748 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHW05

Near Mentor, OH 44060

Dan H

Job Details: 08/23/2022

"Customer complaint that doors are uneven, leveled unit, op test good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2409LS0A

Near Cleveland, OH 44108

Corina B

Job Details: 08/23/2022

"CC that the wash light stays on and sometimes it does not work. Ran a rinse cycle the wash light stays on. Will need an ui. Customer does not want to repair ; ordrng 1 154852501 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Broadview Heights, OH 44147

David R

Job Details: 08/23/2022

"Cc headed unit make a rattle noise when he was wiping out the tub. Found a coin in between agitator and basket. Removed, ran diagnostics, no error codes. Good. All components working, good, Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Chesterland, OH 44026

Jason N

Job Details: 08/23/2022

"Cc unit not spinning out large loads like blankets and towels Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Ran spin and drain with 5 large wet towels. Unit spun and drained properly. No issues found with unit at this time. Advised customer on proper loading sizing and usage of Drain and Spin cycle if load is needing additional water extraction. Unit is working as designed. Op test good."

We serviced a

WHIRLPOOL WALL OVEN

Model KODE500ESS04

Near Shaker Heights, OH 44120

Manny

Job Details: 08/23/2022

"Replaced control .opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Brook Park, OH 44142

Gabriel P

Job Details: 08/23/2022

Replace parts opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Parma, OH 44129

Gabriel P

Job Details: 08/23/2022

"Replace drain pump,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Parma, OH 44134

Gabriel P

Job Details: 08/23/2022

Try leveling unit as much as I could but is sealing all the way around opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSRB25FHSS04

Near Maple Heights, OH 44137

Joe O

Job Details: 08/23/2022

"Cc: leakingFound unit continuously leaking out of water filter housing. Needs filter housing; ordrng 1 WP2186443 (housing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44110

Corina B

Job Details: 08/23/2022

"F7E5 SHIFTER FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Tested the shifter, unlocked the lock before finished spinning. Replaced the shifter. Ran a calibration. Opt test ok. Brought back unused parts for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Solon, OH 44139

Brian M

Job Details: 08/23/2022

Replaced line and valve ran about 4 gallons of water No leak spotted

We serviced a

WHIRLPOOL RANGE

Model GY397LXUQ04

Near Mentor, OH 44060

Dan H

Job Details: 08/23/2022

"Installed new element, op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Cleveland, OH 44130

David R

Job Details: 08/23/2022

"Replaced drain pump. Ran diagnostics, good. All water drained out. All components working. Good. Op Test Ok."

We serviced a

JENN-AIR RANGE

Model JES9750AAS

Near Wickliffe, OH 44092

Jason N

Job Details: 08/23/2022

"Installed console panel. Tested all functions, all functions test good. Op test good."

We serviced a

MAYTAG RANGE

Model MER6600FZ5

Near Solon, OH 44139

Marie V

Job Details: 08/23/2022

Cc that the oven seal is not in place properly. Confirmed. Found some pins on seal not good. Replaced seal. Ask cust to verify. Op test ok

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Garfield Heights, OH 44125

Marie V

Job Details: 08/23/2022

Replaced gearcase and basket. Pass. Also replaced bent from T/S. Calibrated unit. Op test ok; used 1 WPW10006384 (BELT) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW94HEXW2

Near Euclid, OH 44123

Manny

Job Details: 08/23/2022

"Cc no water coming in, ran diagnostics and found codes,F8e2 dispenser system error, f9e1 for long drain, f5e2 for latch error and f8e1 for not water entering the unit., ran test cycle unit started filling then stop and skipped to the washing cycle, and then stop at step 7 and it restart it, try restarting test cycle and unit gives same error codes again. Unit needs drain pump, inlet valve ass; ordrng 1 WP8183270 (latch) and 1 W10427967 (cntrl-elec) and 1 WPW10289387 (valve) and 1 W10351811 (housing(discontinued)), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland Heights, OH 44121

Corina B

Job Details: 08/23/2022

"CC that the unit does not start. Confirmed. Ran diag. F7e4 Basket Re- engagement. Checked the shifter, open. Replaced the shifter from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

ELECTROLUX FREEZER UPRIGHT

Model FFFH17F2QWB

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/23/2022

Installed control and defrost timer OP Test Ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Parma Heights, OH 44130

David R

Job Details: 08/23/2022

"Replaced drain pump, found old one had something stuck around propellant blade. Tested, good, draining, Op Test Ok."

We serviced a

KITCHENAID ICE MAKER

Model KUIX505ESS

Near Bratenahl, OH 44108

Manny

Job Details: 08/23/2022

"Cc unit not making ice, only hears water and no cooling, ran diagnostics set to compressor and compressor running for 10 seconds then shuts off, compressor is over heating, evaporator plate is cover in rust and mildew and heating cuttr is full of rust and water sensor no detecting the water. Customer will not proceed with the repair.; ordrng 1 WPW10218037 (evaporator) and 1 W10919199 (grid-cuttr) and 1 WPW10485962 (sensor) and 1 WPW10605286 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS

Near Moreland Hills, OH 44022

Brian M

Job Details: 08/23/2022

No issue with dishwasher Customer needed repair for microwave oven combo

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Pierpont, OH 44082

Dan H

Job Details: 08/23/2022

Unit has black epoxy coated bushings and does not need replaced

We serviced a

ELECTROLUX REFRIGERATOR

Model EI23CS55GS5

Near Pepper Pike, OH 44124

Brian M

Job Details: 08/23/2022

"Cc unit giving an error Found board corroded Replaced Found ui not responding ; ordrng 1 242041102 (board-control), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Dan H

Job Details: 08/23/2022

"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, lid locks , valves open and close, good flow through valves, unit spins, unit drains, started normal wash cycle, unit filled and began washing, unit is operating as designed"

We serviced a

GE REFRIGERATOR

Model PSB42YSKBSS

Near Bay Village, OH 44140

Angel

Job Details: 08/23/2022

Cc that unit was maki g a buzzing or rattling sound. Unit is a builtin refrigerator and could here a sound coming from the top where the compressor and fans are at looked on top and found that the condenser fan is right behind the compressor and the rubber padding thats on the compressor was not stuck to the compressor how it should be and rubbing on the condenser fan. Reinstalled padding to compressor and explained customer that the only sound or issue i found was that. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW00

Near Parma, OH 44134

Gabriel P

Job Details: 08/23/2022

Check voltage 120 going to icemaker need icemaker ordering ; ordrng 1 WPW10300022 (Icemaker)

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Cleveland, OH 44105

Marie V

Job Details: 08/23/2022

Cc that the unit is not drying well and the most important thing that bothers her is the static. Cust said she is using dryer sheets and fabric softener. Gave suggestions to cust she said she cant keep up with all that m that will be calling Maytag to get another dryer because is too much. Also took temps of appliance is cycling between 167* and 139*. Working as designed. Op test ok called whirlpool tech line. Also vent is clear.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Cleveland, OH 44143

Jason N

Job Details: 08/23/2022

"Cc unit leaking water Checked unit drip pan and drain tube. Pulled drain tube, found 100% blocked with sludge in p trap. Flushed drain tube with water and steam. Reinstalled drain tube, ensured good flow-through from evaporator tray. Op test good. Noticed floor markings when unit was moved back into place, left side plastic rail slid under unit while moving back causing wheel to contact floor. Snapped pics. Advised customer that office will be in contact with them regarding next steps."

We serviced a

KITCHENAID COOKTOP ELE

Model KCGD500GSS00

Near Independence, OH 44131

Gabriel P

Job Details: 08/23/2022

unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Cleveland, OH 44105

Marie V

Job Details: 08/23/2022

"Took POP. Cc that the unit is leaking from behind. Confirmed, found drain pan broken. Will need new. ; ordrng 1 W11559685 (Tray drip)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Cleveland, OH 44135

Marie V

Job Details: 08/23/2022

" Replaced heater. Tested unit, pass. No leaks op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DWH0

Near Painesville, OH 44077

Jason N

Job Details: 08/23/2022

"Cc unit not workingCust stated unit stopped working in middle of cycle, no lights or functions. Plugged in unit, unit powered on. Ran diagnostics test cycle, no codes stored in history. Unit ran through cycle without any issues. Started normal cycle and let run for several minutes. No issues found with unit at this time. Quoted customer possible main control as an estimate just to give her an idea of cost. ; ordrng 1 W10866116 (Main control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Euclid, OH 44123

Manny

Job Details: 08/23/2022

"Cc freezer frost buildup, verified and found fz door liner warped and gasket wont reach cabinet, we need to wait for the door to be replaced, told customer I can get my steamer and clean the frost, he asked whats the likelihood of the frost buildup again, told him very high chance because the gap on the fz door, he said no to bother steaming it since its gonna happen again, he said theyll rather wait for the doors.; saved tckt"

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