We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Parma Heights, OH 44130
Marie V
Job Details: 08/24/2022
"Took POP, Cc that the right hand side door is squeaking . Confirmed. Does not have any grease. Added to both doors. Op test ok"
We serviced a
WHIRLPOOL MICRO/OVENCOMBO
Model WOC75EC0HS20
Near Garfield Heights, OH 44128
Manny
Job Details: 08/24/2022
"Replaced parts, opt test ok took core for return"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBS2777RF4
Near Strongsville, OH 44136
Gabriel P
Job Details: 08/24/2022
"Bottom and top ice not making ice found door ice not closing correctly and try cycling icemaker on freezer ; ordrng 1 5303918773 (Door ice) and 1 241798233 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 08/24/2022
"Found other defective parts but no issue with valve and also the noise hearing when draining is draining pump the shaft is loose ordering pump ; ordrng 1 WPW10661045 (Pump), used 1 W10913953 (ACTUATOR), 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Chardon, OH 44024
Dan H
Job Details: 08/24/2022
"Customer complaint that unit is not washing, ran test cycle, unit filled , wash motor never started, wash motor is receiving 120vac , unit needs new sump assembly, customer does not want repair; ordrng 1 W11025157 (Sump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Chardon, OH 44024
Dan H
Job Details: 08/24/2022
"Customer complaint that unit caught fire, found element shorted which caught the clothes to catch fire, unit needs new element, customer does not want repair, called whirlpool techline spoke to Ed; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Chardon, OH 44024
Dan H
Job Details: 08/24/2022
"Customer complaint that freezer section door is not sealing, Confirmed, used heat and petroleum jelly to adjust door gasket, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Chesterland, OH 44026
Dan H
Job Details: 08/24/2022
"Installed new control, op test good"
We serviced a
WHIRLPOOL STACKED W/D
Model CGT9100GQ1
Near Cleveland, OH 44120
Gabriel P
Job Details: 08/24/2022
Found unit bad install they never took the shipping bolts out and cause unit to shake off balance and also some bolts broke off basket call whirlpool commercial tech line document problem he help delete error code ran perm cycle it drain and spin find but if they have issue with basket they want customer to reach whirlpool care team cause of bad install being a week old everything is on file opt test ok
We serviced a
GE RANGE
Model JM250DF1WW
Near Wickliffe, OH 44092
Jason N
Job Details: 08/24/2022
"Cc unit RF burner burnt up Customer stated the RF burner popped and started arcing on his cookware. Found RF burner element physically opened. Replaced element using customer supplied pre Id part. Burner op test no good, no power from infinite switch, switch contacts burnt. Unit will need infinite switch replaced as well. ; ordrng 1 WB24T10029 (Infinite switch)"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Eastlake, OH 44095
Jason N
Job Details: 08/24/2022
"Cc unit not heating Confirmed no heat from dryer on timed dry setting. Checked power to unit, good at 242v L to L. Checked all thermals, all thermals checked good. Checked power out from control board relay, L1 relay closing and proper voltage across at 121v. No L2 to heater element, unit needs drive motor due to failed centrifugal switch. ; ordrng 1 WP697772 (Blower wheel) and 1 W11364931 (Drive motor)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Lakewood, OH 44107
Gabriel P
Job Details: 08/24/2022
Replace heater opt test ok
We serviced a
JENN-AIR RANGE
Model JGW8130DDB
Near Aurora, OH 44202
Corina B
Job Details: 08/24/2022
"CC that the oven does not keep temperature. Turned oven to 300* staying at 300* calibration oven 25* higher. Heated oven to 350* waited 10 minutes. Kept door open long enough to put food in. Took temp the control turns off and bake flashes. Will need a new control and sensor. ; ordrng 1 WP74009559 (Control) and 1 12001655 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.29622801
Near Willoughby, OH 44094
Jason N
Job Details: 08/24/2022
"Cc unit still leakingCustomer stated he notice it leaks between the rinse and spin on the timer. Ran rinse cycle, filled tub with water and agitated, let advance to spin and drain, found water started to seep through tub. Unit will need tub/seal replaced, quoted customer. Estimate only at this time, customer will think about it. ; ordrng 1 W10814296 (Tub seal) and 1 63849 (Tub)"
We serviced a
JENN-AIR RANGE
Model JDS1750FS0
Near Aurora, OH 44202
Corina B
Job Details: 08/24/2022
Replaced the control. Brought back core and unused part. Ui is responding. Heated oven to 350*. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS00
Near Kirtland, OH 44094
Dan H
Job Details: 08/24/2022
"Customer complaint is leaking, confirmed found fresh food section evaporator drain tube clogged, cleared, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED8127LW1
Near Mentor, OH 44060
Dan H
Job Details: 08/24/2022
"Customer complaint that dryer is not tumbling, confirmed, motor is just humming, unit needs new motor ; ordrng 1 W11549461 (Motor)"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Painesville, OH 44077
Dan H
Job Details: 08/24/2022
"Customer complaint of squealing noise, confirmed, cold water valve is not opening completely, unit needs new water valve; ordrng 1 WH23X29553 (Valve)"
We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Chagrin Falls, OH 44023
Joe O
Job Details: 08/24/2022
"Cc: rattling noiseFound blower wheel cracked. Blower wheel may need cut off. Needs blower wheel and motorMotor covered under 10 year part only warranty; ordrng 1 WP697772 (blower wheel) and 1 W11126010 (motor-drve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Mentor, OH 44060
Jason N
Job Details: 08/24/2022
"Cc unit not dispensing fabric softenerRan auto test, one side of dual valve not operating. Unit needs dual inlet cold valve. ; ordrng 1 W11316256 (Dual inlet valve)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKW0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 08/24/2022
Replaced the ui console. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Jason N
Job Details: 08/24/2022
"Cc unit leaking from behind unit Customer stated they had a plumber out to hook up water connections to unit, the plumber stated that there was a leak at the water line connection and needed to be serviced. Turned water on to unit, did not see any leaks, tested water dispense and ran manual ice maker fill test, no leaks. Manipulated lines to ensure connections were secure. All checked good. Do not see any leaks on unit at this time, left unit out from cabinet space for customer to periodically check throughout the day, if all looks good they can move unit back into cabinet space."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Painesville, OH 44077
Dan H
Job Details: 08/24/2022
"Installed new cam kit and shifter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Wellington, OH 44090
David R
Job Details: 08/24/2022
"Unplugged for 5 days, customer had another company out, said it was a compressor replacement. Customer plugged unit in today around 7:30am. Got here around 9am. Compressor is good, no random or weird noises. Unplugged unit for 10 mins. Plugged in and compressor came right on, let run for 20 mins. Temp is going down in FZ, around 2-4*. Starting to cool. Put a cup of water in FZ and already frosting over. Called techline. Went over everything with previous company coking out. How unit is cooling and compressor is not kicking off. Techline suggested customer monitor and to leave plugged in, not to replace compressor at this time.Let customer know. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Joe O
Job Details: 08/24/2022
"Cc: not cooling properlyFound temps in freezer at 22 degrees, ff at 43 degrees. Found unit has dye leak at factory drier connection. Found 3 way valve sticking between positions. Needs 3 way valve and drierParts covered under sealed system parts and labor warranty; ordrng 1 W11575003 (3 way valve) and 1 WPW10143759 (dryer)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Chardon, OH 44024
Joe O
Job Details: 08/24/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Perry, OH 44081
Dan H
Job Details: 08/24/2022
"Customer complaint of tub banging on cabinet, ran diagnostics no error codes found, suspension is good, found spanner nut loose, no damage, reinstalled spanner nut, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Angel
Job Details: 08/24/2022
Took new cabinet out the box and it had a small dent on the side. Explained to customer we do not have anything to do with getting rid of the cabinet it would be hes responsibility to get rid of took picture of dent. Replaced cabinet tested unit. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Wellington, OH 44090
David R
Job Details: 08/24/2022
"Cc unit not cooling in FF section, FZ is good. FF reading around 70*. FZ is reading -10 and icing up on evap cover. Took off evap cover. Ran diagnostics, unit not going into defrost mode, not getting correct volts from control. Need control replaced, steamed out all ice. In FZ. Need control assembly, harness and thermistor. Customer paid SVC only, cash. Do not order parts. ; ordrng 1 W11371382 (Control) and 1 W11502499 (Harness) and 1 WPW10384183 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near Mentor, OH 44060
Jason N
Job Details: 08/24/2022
"Cc unit stopped in cycle Customer stated unit stopped in mid cycle and wouldnt run anymore. Found water in tub, and f9e1 fault on display. Tipped unit back to check drain pump. Found when manipulating wires on drain pump, pump would start. Found pinched/broken black wire on drain pump harness. Cut out damaged section of wire and repaired. Ran auto test, all functions passed. Op test good."
We serviced a
ROPER DRYER
Model REX3514PQ0
Near North Ridgeville, OH 44039
Marie V
Job Details: 08/23/2022
"Cc that the unit is not working. Confirmed. Verify power from outlet from L1 to N 0, L2 to N 120. Unit is missing 120V from Line L1. Will need electrician."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Cleveland, OH 44119
Corina B
Job Details: 08/23/2022
"Replaced the control and thermistor. Tested the heater, good. Steamed the evaporator out. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Parma, OH 44129
Manny
Job Details: 08/23/2022
"Replaced both fans, plugged in and both fans are running"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL4
Near Painesville, OH 44077
Dan H
Job Details: 08/23/2022
"Installed new lower rack wheels and left adjuster"
We serviced a
KENMORE RANGE
Model 790.72902014
Near Mentor, OH 44060
Dan H
Job Details: 08/23/2022
"Customer complaint that oven is not heating, confirmed found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Eastlake, OH 44095
Dan H
Job Details: 08/23/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 29 degrees, found evaporator frozen solid , found heater wire backed out of connector, unit needs new harness, part is out of stock so not scheduling return appointment ; ordrng 1 W11581973 (Harness)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFB
Near Thompson, OH 44086
Brian M
Job Details: 08/23/2022
"Cc no cool Found evap half frosted Compressor running hot Suspect sealed system leak Needs evap and compressor ; ordrng 1 5304507767 (compressor kit) and 1 297414901 (Evap), used 1 WPW10143759 (DRIER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Garrettsville, OH 44231
Brian M
Job Details: 08/23/2022
Cc unit made noise Could not duplicate Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Brian M
Job Details: 08/23/2022
"Cc unit not spinning Found tub hub and gear shaft damaged Needs hub and gearcase ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (HUB), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Ravenna, OH 44266
Brian M
Job Details: 08/23/2022
Cc unit not drying properly Found vent to have a clog at base and water sitting in vent Advised on proper venting Unit is functioning properly at this time
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Mentor, OH 44060
Dan H
Job Details: 08/23/2022
"Customer complaint that unit is not draining, confirmed, found a nail lodged in drain pump,removed, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBMS03
Near Mentor, OH 44060
Dan H
Job Details: 08/23/2022
"Customer complaint of loud noise, fresh food section temperature at 38 degrees, freezer section temperature at -2 degrees, noise is coming from fresh food section evaporator , unit needs new fresh food section evaporator fan, customer does not want repair at this time ; ordrng 1 W10633627 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Lorain, OH 44052
Angel
Job Details: 08/23/2022
Cc that unit would not spin out towels. Ran diagnostics and found an F7E3 error code also found the unit not leveled properly leveled for customer tested everything and it was passing so I replaced the shifter and ran a rinse and spin with towels had customer so he can see as well and unit filled drained and spun towels out perfectly. Explained to customer it couldve been the shifter working intermittently and or because unit was not leveled properly as well. Opt test ok.
We serviced a
MAYTAG RANGE
Model MGR5751ADW
Near Ravenna, OH 44266
Brian M
Job Details: 08/23/2022
Cc long bake times Found igniter to be weak Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Angel
Job Details: 08/23/2022
Cc that the top basket was falling. Verified and adjuster was broken had the part in truck from surplus replaced adjuster had customer test it. Opt test ok.; used 1 W10712395 (Adjuster) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Kent, OH 44240
Brian M
Job Details: 08/23/2022
Cc no ice Found icemaker off Ran manual harvest test OP Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Elyria, OH 44035
David R
Job Details: 08/23/2022
"Replaced fuse and heater, blown fuse again. Vent has not been cleaned up but is suspect for causing unit to keep blowing fuse. Called techline and documented."
We serviced a
GE DRYER
Model GFD85ESPN0RS
Near Painesville, OH 44077
Jason N
Job Details: 08/23/2022
"Cc unit broken inside, not able to useCustomer stated the unit is making a loud noise due to something broken inside. Found drum is cracked in the rear. Drum will need replaced. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 WE21X29764 (Drum)"
We serviced a
GE DISHWASHER
Model GDT580SSF6SS
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/23/2022
"When start to diagnose unit it started working as design could not find anything wrong,opt test ok"
We serviced a
GE REFRIGERATOR
Model DFE28JSHCSS
Near Columbia Station, OH 44028
David R
Job Details: 08/23/2022
"Cc unit is freezing items in FF. Found sensors in FF out of range. Fan not working, ice build up on evap cover. Ordering fan assembly with sensors and bi metal. ; ordrng 2 WR55X10025 (Sensor)s and 1 WR50X10108 (Defrost bi metal) and 1 WR60X10352 (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Strongsville, OH 44149
David R
Job Details: 08/23/2022
Cc unit was not draining. They found broken mug. Removed all debris. Wants to make sure unit good. Found a little debris left over. Unit is draining correctly. Good. Op Test Ok. SVC only.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Painesville, OH 44077
Jason N
Job Details: 08/23/2022
"Installed heater element. Ran dryer op test, good heat.; saved tckt"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Joe O
Job Details: 08/23/2022
Installed water valve. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Chagrin Falls, OH 44022
Jason N
Job Details: 08/23/2022
"Cc unit does not start sometimes, will turn offRan diagnostics, no codes stored. Ran auto test, all functions passed. Started normal cycle, unit sensed, filled and advanced to wash cycle. Started cycle several times, unit started cycle each time. Advised customer to ensure she is only pressing the start button one time when starting a cycle. Unit is working as designed."
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Chardon, OH 44024
Joe O
Job Details: 08/23/2022
"Cc: shutting down mid cycleCustomer stated they had venting cleared, and the first load after venting cleared the unit shut down after 10 mins and still showed time remaining. Ran test cycle for 20 mins. Unit continuously ran. Replaced harness and motor. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X16DW08
Near Garfield Heights, OH 44125
Manny
Job Details: 08/23/2022
"Cc unit still making a humming noise, Unit working as designed, no noise found, unit is in the basement right underneath the stairs and if unit is too close to wall the compressor sound amplifies and sound louder than it actually is, called wpl tl to document advise customer that if noise returns to move unit to a different spot, unit working as designed, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near North Olmsted, OH 44070
Gabriel P
Job Details: 08/23/2022
Found coupling damage also door ice not closing properly creating frost to buildup also icebroke customer show 2 pieces fell off also motor not turning order parts needed ; ordrng 1 W11130210 (Door ice) and 1 WP2220458 (Coupling) and 1 W10873791 (Icemaker) and 1 W11573761 (Chute) and 1 W11126296 (Cover front) and 1 W11202789 (Motor)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near University Heights, OH 44118
Marie V
Job Details: 08/23/2022
Cc that the top rack comes off. Confirmed. Corrected issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Cleveland Heights, OH 44118
Marie V
Job Details: 08/23/2022
"Cc that when try to start cycle starts and then shows done. Confirmed. Found bolt stuck underneath belt. Bolt is from motor. Motor has both of the, so this was extra from factory. Removed and Replaced belt from T/S, And replaced latch because is was not locking. Tested unit. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Gates Mills, OH 44040
Corina B
Job Details: 08/23/2022
CC that that the ice is clumps. Unit was in a defrost. Ran step 38 155 watts. Called BJ. Will need a door and ui. ; ordrng 1 W11449015 (Door) and 1 W11330486 (Ui) and 1 W11557001 (Ice maker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Mayfield Heights, OH 44124
Joe O
Job Details: 08/23/2022
"Cc: frostingCustomer stated unit was working well after last visit, then started frosting up again. Found frost build up is center of freezer door. No gaps in freezer gasket. Siliconed around freezer cabinet. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HBZ1
Near Strongsville, OH 44136
David R
Job Details: 08/23/2022
"Cc unit not baking, new unit. Found frame in back bent, dropped on side/back. Frame bent so gas valve was not in right place for bake to connect properly. Corrected frame, showed customer and took pics. Everything is working correctly now. Good. Bake at 350* good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Cleveland Heights, OH 44118
Marie V
Job Details: 08/23/2022
Cc that when try to start a cycle unit shows done. Confirmed found error code f7e1 missing or wrong signal. Found capacitor open. Replaced from T/s. Can calibration and auto test. Started a cycle. Pass. Op test ok; used 1 W11395618 (CAPACITOR) from stock
We serviced a
JENN-AIR DISHWASHER
Model JDPSS244LM1
Near Solon, OH 44139
Corina B
Job Details: 08/23/2022
Replaced the panel and ui. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDB00
Near Beachwood, OH 44122
Joe O
Job Details: 08/23/2022
"Cc: not coolingFound temps in ff section at 59 degrees, freezer at 53 degrees. Found ball of ice on cap tube. Compressor buzzing. Needs compressor, and evaporatorCustomer does not want to repair at this time ; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Beachwood, OH 44122
Joe O
Job Details: 08/23/2022
"Cc: lid light flashing, beeping, not drainingFound error codes f32(long drain). Ran drain and spin. Found no power going to drain pump or motor. Checked power at control. No power from control. Needs control,Customer does not want to repair at this time; ordrng 1 W10763748 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Mentor, OH 44060
Dan H
Job Details: 08/23/2022
"Customer complaint that doors are uneven, leveled unit, op test good"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2409LS0A
Near Cleveland, OH 44108
Corina B
Job Details: 08/23/2022
"CC that the wash light stays on and sometimes it does not work. Ran a rinse cycle the wash light stays on. Will need an ui. Customer does not want to repair ; ordrng 1 154852501 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Broadview Heights, OH 44147
David R
Job Details: 08/23/2022
"Cc headed unit make a rattle noise when he was wiping out the tub. Found a coin in between agitator and basket. Removed, ran diagnostics, no error codes. Good. All components working, good, Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Chesterland, OH 44026
Jason N
Job Details: 08/23/2022
"Cc unit not spinning out large loads like blankets and towels Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Ran spin and drain with 5 large wet towels. Unit spun and drained properly. No issues found with unit at this time. Advised customer on proper loading sizing and usage of Drain and Spin cycle if load is needing additional water extraction. Unit is working as designed. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model KODE500ESS04
Near Shaker Heights, OH 44120
Manny
Job Details: 08/23/2022
"Replaced control .opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ03
Near Brook Park, OH 44142
Gabriel P
Job Details: 08/23/2022
Replace parts opt test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Parma, OH 44129
Gabriel P
Job Details: 08/23/2022
"Replace drain pump,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Parma, OH 44134
Gabriel P
Job Details: 08/23/2022
Try leveling unit as much as I could but is sealing all the way around opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS04
Near Maple Heights, OH 44137
Joe O
Job Details: 08/23/2022
"Cc: leakingFound unit continuously leaking out of water filter housing. Needs filter housing; ordrng 1 WP2186443 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44110
Corina B
Job Details: 08/23/2022
"F7E5 SHIFTER FAULT, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Tested the shifter, unlocked the lock before finished spinning. Replaced the shifter. Ran a calibration. Opt test ok. Brought back unused parts for return."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Solon, OH 44139
Brian M
Job Details: 08/23/2022
Replaced line and valve ran about 4 gallons of water No leak spotted
We serviced a
WHIRLPOOL RANGE
Model GY397LXUQ04
Near Mentor, OH 44060
Dan H
Job Details: 08/23/2022
"Installed new element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44130
David R
Job Details: 08/23/2022
"Replaced drain pump. Ran diagnostics, good. All water drained out. All components working. Good. Op Test Ok."
We serviced a
JENN-AIR RANGE
Model JES9750AAS
Near Wickliffe, OH 44092
Jason N
Job Details: 08/23/2022
"Installed console panel. Tested all functions, all functions test good. Op test good."
We serviced a
MAYTAG RANGE
Model MER6600FZ5
Near Solon, OH 44139
Marie V
Job Details: 08/23/2022
Cc that the oven seal is not in place properly. Confirmed. Found some pins on seal not good. Replaced seal. Ask cust to verify. Op test ok
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Garfield Heights, OH 44125
Marie V
Job Details: 08/23/2022
Replaced gearcase and basket. Pass. Also replaced bent from T/S. Calibrated unit. Op test ok; used 1 WPW10006384 (BELT) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Euclid, OH 44123
Manny
Job Details: 08/23/2022
"Cc no water coming in, ran diagnostics and found codes,F8e2 dispenser system error, f9e1 for long drain, f5e2 for latch error and f8e1 for not water entering the unit., ran test cycle unit started filling then stop and skipped to the washing cycle, and then stop at step 7 and it restart it, try restarting test cycle and unit gives same error codes again. Unit needs drain pump, inlet valve ass; ordrng 1 WP8183270 (latch) and 1 W10427967 (cntrl-elec) and 1 WPW10289387 (valve) and 1 W10351811 (housing(discontinued)), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland Heights, OH 44121
Corina B
Job Details: 08/23/2022
"CC that the unit does not start. Confirmed. Ran diag. F7e4 Basket Re- engagement. Checked the shifter, open. Replaced the shifter from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
ELECTROLUX FREEZER UPRIGHT
Model FFFH17F2QWB
Near Chagrin Falls, OH 44023
Brian M
Job Details: 08/23/2022
Installed control and defrost timer OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Parma Heights, OH 44130
David R
Job Details: 08/23/2022
"Replaced drain pump, found old one had something stuck around propellant blade. Tested, good, draining, Op Test Ok."
We serviced a
KITCHENAID ICE MAKER
Model KUIX505ESS
Near Bratenahl, OH 44108
Manny
Job Details: 08/23/2022
"Cc unit not making ice, only hears water and no cooling, ran diagnostics set to compressor and compressor running for 10 seconds then shuts off, compressor is over heating, evaporator plate is cover in rust and mildew and heating cuttr is full of rust and water sensor no detecting the water. Customer will not proceed with the repair.; ordrng 1 WPW10218037 (evaporator) and 1 W10919199 (grid-cuttr) and 1 WPW10485962 (sensor) and 1 WPW10605286 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS
Near Moreland Hills, OH 44022
Brian M
Job Details: 08/23/2022
No issue with dishwasher Customer needed repair for microwave oven combo
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pierpont, OH 44082
Dan H
Job Details: 08/23/2022
Unit has black epoxy coated bushings and does not need replaced
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23CS55GS5
Near Pepper Pike, OH 44124
Brian M
Job Details: 08/23/2022
"Cc unit giving an error Found board corroded Replaced Found ui not responding ; ordrng 1 242041102 (board-control), used 2 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Dan H
Job Details: 08/23/2022
"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, lid locks , valves open and close, good flow through valves, unit spins, unit drains, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
GE REFRIGERATOR
Model PSB42YSKBSS
Near Bay Village, OH 44140
Angel
Job Details: 08/23/2022
Cc that unit was maki g a buzzing or rattling sound. Unit is a builtin refrigerator and could here a sound coming from the top where the compressor and fans are at looked on top and found that the condenser fan is right behind the compressor and the rubber padding thats on the compressor was not stuck to the compressor how it should be and rubbing on the condenser fan. Reinstalled padding to compressor and explained customer that the only sound or issue i found was that. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW00
Near Parma, OH 44134
Gabriel P
Job Details: 08/23/2022
Check voltage 120 going to icemaker need icemaker ordering ; ordrng 1 WPW10300022 (Icemaker)
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44105
Marie V
Job Details: 08/23/2022
Cc that the unit is not drying well and the most important thing that bothers her is the static. Cust said she is using dryer sheets and fabric softener. Gave suggestions to cust she said she cant keep up with all that m that will be calling Maytag to get another dryer because is too much. Also took temps of appliance is cycling between 167* and 139*. Working as designed. Op test ok called whirlpool tech line. Also vent is clear.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cleveland, OH 44143
Jason N
Job Details: 08/23/2022
"Cc unit leaking water Checked unit drip pan and drain tube. Pulled drain tube, found 100% blocked with sludge in p trap. Flushed drain tube with water and steam. Reinstalled drain tube, ensured good flow-through from evaporator tray. Op test good. Noticed floor markings when unit was moved back into place, left side plastic rail slid under unit while moving back causing wheel to contact floor. Snapped pics. Advised customer that office will be in contact with them regarding next steps."
We serviced a
KITCHENAID COOKTOP ELE
Model KCGD500GSS00
Near Independence, OH 44131
Gabriel P
Job Details: 08/23/2022
unit working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44105
Marie V
Job Details: 08/23/2022
"Took POP. Cc that the unit is leaking from behind. Confirmed, found drain pan broken. Will need new. ; ordrng 1 W11559685 (Tray drip)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Cleveland, OH 44135
Marie V
Job Details: 08/23/2022
" Replaced heater. Tested unit, pass. No leaks op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE304DWH0
Near Painesville, OH 44077
Jason N
Job Details: 08/23/2022
"Cc unit not workingCust stated unit stopped working in middle of cycle, no lights or functions. Plugged in unit, unit powered on. Ran diagnostics test cycle, no codes stored in history. Unit ran through cycle without any issues. Started normal cycle and let run for several minutes. No issues found with unit at this time. Quoted customer possible main control as an estimate just to give her an idea of cost. ; ordrng 1 W10866116 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Euclid, OH 44123
Manny
Job Details: 08/23/2022
"Cc freezer frost buildup, verified and found fz door liner warped and gasket wont reach cabinet, we need to wait for the door to be replaced, told customer I can get my steamer and clean the frost, he asked whats the likelihood of the frost buildup again, told him very high chance because the gap on the fz door, he said no to bother steaming it since its gonna happen again, he said theyll rather wait for the doors.; saved tckt"