We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/09/2021
Replace drip pan opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44052
Angel
Job Details: 11/09/2021
"Cc that unit is making a loud squealing noise when stating to spin.Ran diagnostics did a manual spin and confirmed belt started squealing looked under unit and the belt, pulley and cover were full of oil will need cam belt and gearcase replaced. Ordering gearcase and belt parts that were pre id will be used next visit.; ordrng 1 W11454741 (Gesrcase) and 1 WPW10006384 (Belt)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chardon, OH 44024
Brian M
Job Details: 11/08/2021
"Cc unit not locking Ran lock test unit has no issue with locking Customer said its not locking at the beginning there for its not spinning Pulled up use and care guide, advised on functions of operation Unit is functioning as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Madison, OH 44057
Dan H
Job Details: 11/08/2021
"cleared fresh food section evaporator , Installed new control and fresh food section evaporator fan, op test good"
We serviced a
WHIRLPOOL KITCHEN
Model WRF535SWHZ07
Near Broadview Heights, OH 44147
David R
Job Details: 11/08/2021
Replaced left door. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Painesville, OH 44077
Dan H
Job Details: 11/08/2021
"Customer complaint of no power, confirmed, ran diagnostics found f6e2(user interface cannot hear acu) error code, unit needs new control, customer does not want repair ; ordrng 1 W11135392 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDB955FW0
Near Brecksville, OH 44141
David R
Job Details: 11/08/2021
"Replaced belt, pulley, motor and blower wheel. Tested, good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Lyndhurst, OH 44124
Corina B
Job Details: 11/08/2021
"CC that the touch panel does not let you select a cycle. Ran diag. F5e1 Lid Switch Fault Lid Is Up, F0e3 overload f2e1 stuck key, f6e2 Communication Error: UI Cannot Hear ACU. Checked the main control, 120 volts. Led light is flashing. Passed then encoder test. Will need a main control and ui. ; ordrng 1 W11125152 (Ui) and 1 W11182868 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 11/08/2021
"Cc of noise squeaking and kind of grinding Found bearings to be grinding and tub seal squeaking Needs bearing kit ; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KMHC319EBS4
Near Avon Lake, OH 44012
Angel
Job Details: 11/08/2021
Cc that unit is not working properly. Verified and door was not closing properly fixed issue with that but unit when heating works fine for about 1min 30sec and transformer shuts off and magnetron stops working. Called BJ tried some test but nothing BJ asked me to call techline to see what they would say. Spoke with Robert explained to him the issue ran some tests and asked me to replace the magnetron thermostat. Ordering part. Office to reschedule part out of stock; ordrng 1 W11553234 (Thermostat) and 1 W10535950 (Filter)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lorain, OH 44053
Angel
Job Details: 11/08/2021
Cc that unit is not spinning or wet clothes at the end of cycle. Did a test spin and found that the hub is stripped. Will need hub replaced. Replaced hub tested unit working as designed. Opt test ok.; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500ESS05
Near South Euclid, OH 44121
Joe O
Job Details: 11/08/2021
Cc: light not shutting offFound door latch faulty. Not always pressing door switch. Installed latch. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Solon, OH 44139
Brian M
Job Details: 11/08/2021
Installed back panel OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Solon, OH 44139
Corina B
Job Details: 11/08/2021
"Replaced the ui, control led board and the led lights. Brought cores back return. Main control had no box. Opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DBL5
Near Mentor, OH 44060
Dan H
Job Details: 11/08/2021
"Customer complaint that some cycles are not working, ran diagnostics no error codes found, unit filled and began washing, unit completed test cycle, some buttons on user interface are not working, unit needs new user interface and control, parts are cover under extended warranty , part is out of stock so not scheduling return appointment ; ordrng 1 W11105845 (User interface) and 1 W11305293 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 11/08/2021
"Customer complaint of water leaking from icemaker found icemaker crack and ice cover broken gave estimate customer will not repair paid svc only ; ordrng 1 WPW10764668 (Ice maker) and 1 WPW10553630 (Cuchion), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 11/08/2021
"Installed main control. Ran auto test and calibration. Functionality tests good, unit properly switching between agitation and spin. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Solon, OH 44139
Brian M
Job Details: 11/08/2021
Cc of noise Found noise coming from tub seal Using bearing kit replaced shaft abs seal OP Test Ok ; used 1 W10435302 (BEARING) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/08/2021
"Replaced the door. Cycled ice maker, filled. Opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Broadview Heights, OH 44147
David R
Job Details: 11/08/2021
"Cc unit not working. Ran diagnostics 9-4, 71 error codes. Water is entering unit but motor is just humming. Getting power. Gave estimate to customer, customer paid SVC only. Do not order parts. ; ordrng 1 W10861526 (Pump motor) and 1 W11084121 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW2
Near Seven Hills, OH 44131
David R
Job Details: 11/08/2021
"Replaced bellow, tested. Ran diagnostics, good. No leaks. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near North Royalton, OH 44133
David R
Job Details: 11/08/2021
"Replaced control UI, tested. Good. Op test ok."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Painesville, OH 44077
Dan H
Job Details: 11/08/2021
"Customer complaint that unit is not advancing cycles, ran diagnostics, found f8e1(long/no fill) error code, found drain hose laying on the floor, advised customer that drain hose needs to be a minimum of 39 off of floor, corrected drain hose, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Chardon, OH 44024
Dan H
Job Details: 11/08/2021
"Customer complaint that unit is making a beeping noise and not cooling properly, fresh food section temperature at 59 degrees, freezer section temperature at 20 degrees, compressor is running, evaporator fan and condenser fan are not running, no power to fan motors, beeping noise is coming from inverter, unit needs new control and inverter , control is no longer available ; ordrng 1 W10629033 (Invtr) and 1 2307028 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Falls, OH 44138
David R
Job Details: 11/08/2021
"Cc unit sometimes will not start cycle, will press start but will just sit and hum, after resetting uni, will work. Ran diagnostics, shifter error code, cleared. Replaced from t/s, ran a diagnostics test and calibration cycle. Started a normal cycle. Good. Op test ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE775H0HZ1
Near North Ridgeville, OH 44039
Angel
Job Details: 11/08/2021
Replaced switch tested unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model LEQ8857JQ0
Near Moreland Hills, OH 44022
Jason N
Job Details: 11/08/2021
"Cc unit not tumbling, drying clothes.Found unit drive belt broke, slid pulley very worn. Replaced using truck stock repair kit. Ran dryer op test, good tumble and heat. Op test good. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2651HEW
Near Cleveland Heights, OH 44112
Joe O
Job Details: 11/08/2021
Cc: noiseCustomer stated it is intermittent. Stated it sound like a motorcycle. Found noise from r134a running through cap tube. Customer stated it gets louder then what it is now at times. Found temps at 6 in freezer and 40 in ff section. Found unit still pulling 1.3 amps. Advised customer it is a normal to hear the r134a running through the evaporator. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
GE B/IN REFRIGERATO
Model n/a
Near Chagrin Falls, OH 44022
Jason N
Job Details: 11/08/2021
"Cc unit refrigerator door opens too far, piece broke offNo m/s tag on unit, cross referenced a part number to determine model. Found bottom door closer broken and flat, door swinging open. Door hinges and closer parts are NLA for this unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near North Ridgeville, OH 44039
Angel
Job Details: 11/08/2021
Cc that unit was not making ice. Verified temperatures and were good took front cover from icemaker off and found the jumper wire was not installed. Reinstalled jumper and made sure icemaker cycled the icemaker cycled but would not call for water tried jumping icemaker to call for water but would not work will need new icemaker..; ordrng 1 WPW10300024 (Icemaker)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 11/08/2021
"Cc unit needs reset occasionally due to unit powering down Verified power in into unit good at 125v and proper polarity. Called wp techline, Anthony, definite low voltage DC issue, but if unit is working, can only try to duplicate issue running diagnostics function tests. All functions passed, cannot duplicate issue. At this point can try to eliminate certain functions and see is unit stays running. Unplugged pantry UI and turned off ice maker. Customer to monitor, will call back if unit continues to power down."
We serviced a
GE MICRO/OVENCOMBO
Model JT3800DH4BB
Near Huntsburg, OH 44046
Dan H
Job Details: 11/08/2021
"Installed new magnetron, op test good"
We serviced a
GE DISHWASHER
Model GDF570SGJ0BB
Near Olmsted Falls, OH 44138
David R
Job Details: 11/08/2021
"Cc unit just beeping when trying to start up. Beeps 3 time, wont start cycle. Called techline. Communication error, door harness, latch. Customer paid SVC only, do not order parts ; ordrng 1 WD21X10490 (Latch) and 1 WD21X20125 (Door harness) and 1 WD21X23463 (Ui kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Solon, OH 44139
Brian M
Job Details: 11/08/2021
Cc unit will not make selections Found lid lock not working Replaced lid lock OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Maple Heights, OH 44137
Jason N
Job Details: 11/08/2021
"Cc unit filling with too much water.Customer stated he thinks unit is filling with too much water for the load hes putting in. Ran diagnostics, no codes stored. Checked pressure hose, blew through, checked clear. Ran auto test and calibration. All functions passed, started normal load with towels. Water level normal after sensing. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Jefferson, OH 44047
Dan H
Job Details: 11/08/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 76 degrees, freezer section temperature at 78 degrees, evaporator fan is running, no frost pattern on evaporator , compressor is not running, found compressor disconnected, when removing cover to compressor terminal the loose wire arced against neutral, plugged in compressor, nothing running now, unit needs new control and user interface , part is out of stock so not scheduling return appointment ; ordrng 1 W11487480 (Cntrl) and 1 W11394630 (User interface)"
We serviced a
AMANA RANGE
Model AER5715QAQ
Near Olmsted Falls, OH 44138
David R
Job Details: 11/08/2021
"Cc SAB stuck on display. SAB is sabbath mode. To cancel, hold clock button for 5 seconds till start flashing and then time of day will pop back up. Tested oven, at 350 bake. Good. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Aurora, OH 44202
Brian M
Job Details: 11/08/2021
Cc unit shaking Ran spin test no issue found Ran spin test with clothes Normal vibration observation found Advised customer on design of unit OP Test Ok
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Maple Heights, OH 44137
Jason N
Job Details: 11/08/2021
"Cc unit oven too cold, cooktop burner doesnt boil waterCustomer states unit oven needs calibrated all the time due to temperatures being too low after preheat. Also stated RF burner wont boil a large pot of water. Advised customer that the RF burner is classified as a melt burner and is intended for small pot and pans, advised to use the larger LF burner. Temp calibration set at +30 degrees. Ran bake test to 350 degrees. Checked oven temp after preheat and cycle, reading average 365 degrees. Could not find an issue with oven temperatures, unit maintaining stable temperature. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM01
Near Cleveland Heights, OH 44118
Jason N
Job Details: 11/08/2021
"Cc unit frosting up behind deli drawer and ff section not holding temps.Confirmed frost buildup on ff evaporator cover. Per service pointer W11092686, checked list of possible items. Found drain tray is warped. Ordering drain tray and evaporator cover. ; ordrng 1 W11457241 (Drip pan) and 1 WPW10501260 (Evap cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT01
Near Ashtabula, OH 44004
Dan H
Job Details: 11/08/2021
"Customer complaint of frost build up in freezer section, found freezer section door not sealing at bottom, removed washer, leveled unit, door is sealing now, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Strongsville, OH 44149
David R
Job Details: 11/08/2021
Cc unit not agitating. Found new design actuator out of placed. Replaced from t/s. Ran diagnostics and calibration. Good. Op test ok.; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4800BQ1
Near University Heights, OH 44118
Jason N
Job Details: 11/08/2021
"Cc unit not agitating.Ran diagnostics, found code f7e6 for motor fault. Ran auto test, shifter not shifting into agitation. Unit needs shift actuator. Replaced using truck stock. Ran auto test and calibration. Op test good. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Dan H
Job Details: 11/08/2021
"Customer complaint that oven is not working and oven light will not shut off , confirmed oven light button on control is not working, unit needs new control; ordrng 1 W11528249 (Cntrl)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Aurora, OH 44202
Brian M
Job Details: 11/08/2021
"Cc unit not washing Found motor getting power but just humming not creating enough pressure Needs sump assembly ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MTW5870TW0
Near Streetsboro, OH 44241
Brian M
Job Details: 11/08/2021
Installed timer OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near LaGrange, OH 44050
David R
Job Details: 11/08/2021
"Cc unit not heating. Found element is open also ordering fuse kit as well. Ordering element and fuse kit. ; ordrng 1 WP8544771 (Element) and 1 279973 (Thermostat kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Ashtabula, OH 44004
Dan H
Job Details: 11/08/2021
"Installed auger motor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near North Olmsted, OH 44070
Gabriel P
Job Details: 11/08/2021
Found no issue working as design
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Cleveland, OH 44103
Joe O
Job Details: 11/08/2021
"Cc: starts without quarters, will not shut offFound timer not advancing. Manually advanced timer. Found unit will still start without quarters. Needs timerUnit only has 3 month labor warranty. 24 month parts.; ordrng 1 W10521400 (harns-wire)"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 11/08/2021
"Replace the incoder,opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44119
Joe O
Job Details: 11/08/2021
Cc: not workingFound unit is receiving proper power. No indicator light on control. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11519742 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SBS3
Near Rocky River, OH 44116
Gabriel P
Job Details: 11/08/2021
Replace both seal and still leak but not from seal it leak from float switch correct issue opt test ok
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Westlake, OH 44145
Gabriel P
Job Details: 11/08/2021
"Replace guide and ice bin,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Richmond Heights, OH 44143
Joe O
Job Details: 11/08/2021
"Cc: leakingFound unit leaking from water valve. Needs water valve; ordrng 1 W10865826 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Lakewood, OH 44107
Corina B
Job Details: 11/08/2021
Replaced the ui. Ran a calibration. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC555DWO
Near Lakewood, OH 44107
Corina B
Job Details: 11/08/2021
"CC that the unit drain pump is not turning off. Unit was unplugged when arriving. Drain pump was not on. Ran diag F2E1 STUCK KEY, F8E1 NO FILL, LONG FILL. Checked the hot and cold, good. Ran a calibration. Started a rinse and spin with towels. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Rocky River, OH 44116
Corina B
Job Details: 11/08/2021
Replaced the main control. Ran a calibration. Started a cycle. Opt test ok. Tested the lid lock out of range p1-3 165 ohms. 3-4 open when open and closed. Did need the lock.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Kirtland, OH 44094
Joe O
Job Details: 11/08/2021
"Cc: f8e1 errorCustomer stated issue is intermittent, and only happens with large loads. Found error codes f8e1(long fill) f0e3(over load). Manually tested water valves. All valves functioning. Ran diagnostics test cycle. Ran normal cycle. Advised customer on loading. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44135
Corina B
Job Details: 11/08/2021
"CC that the freezer is not cooling, not making ice and there was a loud noise. Fz 20* ff 40*. Ran step 3 freezer fan is not running. Checked the volts 4 dc volts. Needs to be 15 dc volts. Will need a new control, ui and freezer fan. ; ordrng 1 WPW10675033 (Control) and 1 W11387384 (Ui) and 1 W11109595 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Willoughby, OH 44094
Joe O
Job Details: 11/08/2021
"Cc: leakingCustomer stated unit has not leaked since. Stated they has a water/sticky residue on the floor. Checked all lines, and under unit. Found no signs of water leaking or and actual leaks. Unit functioning as designed. Op test ok"
We serviced a
JENN-AIR RANGE
Model JDS9860AAP
Near Avon, OH 44011
Angel
Job Details: 11/08/2021
Replaced hi limit thermostat tested unit. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Elyria, OH 44035
Angel
Job Details: 11/08/2021
Replaced bellow and dispenser tested unit passed no leaks. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM02
Near Shaker Heights, OH 44122
Jason N
Job Details: 11/08/2021
"Cc unit door not working properly.Customer showed pop, corrected model number in job. Customer stated she also needs a door handle and bottom grille as both were damaged when unit was delivered. Customer stated freezer door was popping open but has since corrected itself. Found no issues with doors at this time. Ordering ff door handle and bottom grille. ; ordrng 1 W11459378 (Handle) and 1 WPW10534165 (Grille)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS0
Near Mentor, OH 44060
Joe O
Job Details: 11/08/2021
"Cc: resetting, shuts off lights and intermittently not startingFound display cuts out when door is opened to a certain point. Played with door harness. Intermittently not starting. Needs doorDoor out of stock. Office to reschedule ; ordrng 1 W10710352 (door/mw)"
We serviced a
GE RANGE
Model JK3500SF5SS
Near Chardon, OH 44024
Joe O
Job Details: 11/08/2021
"Cc: f97 errorFound error code f97(lower blower fan under speed) found lower blower fan is not functioning. Needs blower fan. Advised customer its best to replace both blowers at the same time. Needs upper and lower blower fans; ordrng 1 WB26X35089 (Lower Blower) and 1 WB26X31060 (fan blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Sheffield Lake, OH 44054
Angel
Job Details: 11/05/2021
Cc that unit was still hard to opened. Confirmed the rails are good they just got frozen again it looks like theres to much of a lubricant of some sort so i clean off a lot of the lube and took off the rails to wipe everything down to make sure it did not have any water and steamed the seal a little to make sure it seal better. Explained to customer if it happens again they will need to get a concession from whirlpool to get covered for the freezer rails.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Oberlin, OH 44074
David R
Job Details: 11/05/2021
Customer said seems like water is coming from the tub ring or by the fabric dispenser. Ordering parts needed. ; ordrng 1 W11569112 (Dispenser) and 1 W11510463 (Control) and 1 W11094304 (Tub ring)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Madison, OH 44057
Brian M
Job Details: 11/05/2021
Cc no cool Found no frost pattern or Uv dye Unit in 15 inch vac Compressor less than 1 amp Added 150psi nitrogen could not hear a leak, they want me to install Compressor and filter drier And purge with Freon and then follow up with flushing with nitrogen Customer will have fridge on porch ; ordrng 1 W11125124 (compressor) and 1 WPW10143759 (dryer)
We serviced a
JENN-AIR WALL OVEN
Model JJW2427DB02
Near Mentor, OH 44060
Dan H
Job Details: 11/05/2021
"Installed new user interface, op test good"
We serviced a
GE RANGE
Model PB975ST1SS
Near Mentor, OH 44060
Dan H
Job Details: 11/05/2021
"Customer complaint that door is loose, tightened, op test good"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Berea, OH 44017
David R
Job Details: 11/05/2021
"Replaced water valves. Tested. Good, op test ok."
We serviced a
HOT POINT DISHWASHER
Model HDA100X-73WH
Near Parma Heights, OH 44130
David R
Job Details: 11/05/2021
"Cc unit was leaking. Ram unit 20 mins, no leaks. Gave estimate for door gasket and door baffles. Customer paid SVC only, do not order parts. ; ordrng 1 WD8X227 (Right baffle) and 1 WD8X228 (Baffle left) and 1 WD08X10057 (Gasket)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Garfield Heights, OH 44125
Corina B
Job Details: 11/05/2021
"CC that there is a squealing. Confirmed. Replaced belt, shifter and cam. Started a spin still squeaking. Will need a new gearcase. ; ordrng 1 W11454734 (Gearcase)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Willoughby Hills, OH 44092
Joe O
Job Details: 11/05/2021
Cc: not washingFound actuator arm came off cam. Replaced actuator. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elyria, OH 44035
Gabriel P
Job Details: 11/05/2021
"Replace actuator,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model LSR6233BW0
Near Parma, OH 44130
Gabriel P
Job Details: 11/05/2021
"Found counter weight spring broken customer the side to get new unit,opt test ok; ordrng 1 WPW10250667 (Spring), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMC1857BWH
Near Burton, OH 44021
Brian M
Job Details: 11/05/2021
"Cc of clicking noise and unit stopping Found noises to be coming from magnetron Found voltage off transformer not correct Needs magnetron and transformer Transformer is no longer available ; ordrng 1 W10245183 (magnetron), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Ravenna, OH 44266
Brian M
Job Details: 11/05/2021
Installed fan OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model LER3624JQ0
Near Beachwood, OH 44122
Jason N
Job Details: 11/05/2021
"Cc unit not heatingChecked all thermals, found hi limit has been bypassed, heater element is open, looks to have overheated, inner housing was warped. Replaced heater element using truck stock, also replaced hi limit cutoff using truck stock. Ran dryer op test, unit heating but is not cycling properly, exhaust temps reaching 230 degrees F. Will need to replace cycling thermostat ; ordrng 1 WP694674 (Thermostat), used 1 279838 (ELEMENT), and 1 279816 (CUTOFF) from stock"
We serviced a
MAYTAG DRYER ELE
Model DE608
Near South Euclid, OH 44121
Jason N
Job Details: 11/05/2021
"Installed heater assembly. Ran dryer op test, good heat and airflow. Op test good."
We serviced a
KITCHENAID RANGE
Model KFGG500EWH3
Near Euclid, OH 44123
Joe O
Job Details: 11/05/2021
"Cc: not cooking properly, not hot enoughCustomer stated recipes are taking longer then they are suppose to and that items are not browning. Customer also has bimetal oven sensor in oven monitoring temps. Advised customer not to use bimetal as they can lose calibration. And are not very accurate. Ran test bake to 350. Monitored temps. Unit averaging 360 degrees. Advised customer to allow 15-20 mins after initial preheat. Documented with whirlpool on ServiceMatters. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Maple Heights, OH 44137
Corina B
Job Details: 11/05/2021
Replaced the glass. Opt test ok
We serviced a
MAYTAG RANGE
Model MES8800FZ0
Near North Royalton, OH 44133
Gabriel P
Job Details: 11/05/2021
"Found defective bake element customer is going to try to put on him self is he cant he still wants us to come over and replace element office reach out customer in a few days to see if he was able to install part ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JGB660SEJ4SS
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 11/05/2021
"Bake igniter was recieved broken(see pic), installed broiler igniter, igniter glowed for a few seconds then went out, now no power through valve, reordering valve and bake igniter ; ordrng 1 WB13X25500 (Igniter) and 1 WB21X33225 (Valve)"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5000DW3
Near Willoughby, OH 44094
Dan H
Job Details: 11/05/2021
"Customer complaint that unit is not spinning or washing clothes, Found new style shifter disconnected from cam, installed new old style shifter , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 11/05/2021
"Installed fill tube. Ran ice maker manual harvest. Ice maker indexed properly and fill mold with water, no leaks. Op test good. Advised customer of WP research conclusion on shelf design as the only available."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Brooklyn, OH 44144
Gabriel P
Job Details: 11/05/2021
"Unit working as design,no issue explain customer how unit work"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Kent, OH 44240
Brian M
Job Details: 11/05/2021
Cc unit keeps reading load and go at 100% Removed load and go and cleaned nozzle Replaced now showing 75% more accurate to whats in itAdjusted the load and go Xs OP Test Ok
We serviced a
MAYTAG DRYER
Model MGDB725BW0
Near Independence, OH 44131
David R
Job Details: 11/05/2021
Replaced belt pulley and blower wheel. Made sure all wires tight. Heat cycling. Good. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Olmsted Falls, OH 44138
Angel
Job Details: 11/05/2021
Replaced main control board and harness. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Olmsted Township, OH 44138
Angel
Job Details: 11/05/2021
Cc that unit is not agitating. Confirmed tried to do a manual agitation and it would not agitate shifter was out of place. Replaced with new one tested unit and agitated and spinned how it was designed to. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB06
Near Maple Heights, OH 44137
David R
Job Details: 11/05/2021
"Replaced FF gasket. Tested, good. Op test ok."
We serviced a
WHIRLPOOL RANGE
Model CWG3600AAS
Near Valley View, OH 44125
David R
Job Details: 11/05/2021
"Cc unit throwing F4, F3 errors. Sensor error. Tested resistance. Less than 1, suppose to be 1100 at room temp. Will need new sensor. Customer paid SVC only, do not order part. ; ordrng 1 WP74011433 (Sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WALL OVEN
Model 790.48173
Near Eastlake, OH 44095
Dan H
Job Details: 11/05/2021
"Customer complaint that unit is not heating properly, started bake for 350 degrees, temperature after preheat at 325 degrees, found temperature offset at -20 degrees, adjusted temperature offset to 0"
We serviced a
KENMORE WALL OVEN
Model 911.30469791
Near Warrensville Heights, OH 44128
Jason N
Job Details: 11/05/2021
"Cc unit oven not heating Ran bake test to 350 degrees. Ignitor not glowing, ignitor is physically burnt open. Unit needs ignitor. ; ordrng 1 WB2X9154 (Ignitor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM3
Near North Olmsted, OH 44070
Angel
Job Details: 11/05/2021
"Cc that unit was leaking on back. Confirmed unit is leaking at the inlet valve will need to be replaced. Ordering part. Customer said that they will install themselves. ; ordrng 1 WPW10498990 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHERL
Model MVWC465HW3
Near Ravenna, OH 44266
Brian M
Job Details: 11/05/2021
Installed actuator Ran test cycle OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV409AGWXAA
Near Shaker Heights, OH 44122
Joe O
Job Details: 11/05/2021
Cc: runs for a couple mins then stopsRan test cycle. Unit skipped from 47 to 1 min. Found moisture sensor disconnected. Re connected. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Warrensville Heights, OH 44122
Joe O
Job Details: 11/05/2021
Cc: long dry timesFound unit only receiving 120v. Found unit connected to single pole breaker. Advised customer unit will not function proper without 240v. Need electrician