Jeff M.

KUDS35FXSS8 WHIRLPOOL DISHWASHER The unit was making a very loud obnoxious noise coming from the pump I found two plastic tabs from the previous repair that fell into the pump. I remove the two plastic tabs i noticed that the chopper blades were rubbing against the screen I tried to correct the issue before reassembling the pump. I tested the machine I can still hear the chopper blades rubbing against the metal screen needs new chopper assembly.; ordrng 1 W10083957V (CHOPPER ASSY.), schdld next appmnt for 7/3 MON 12-5, saved tckt [SdLink

Jeff M.

WTW5000DW1 WASHER WHIRLPOOL Unfortunately the wash machine is sitting on carpet flooring inside the drain pan on top of a piece of wood see a picture of the units. That's the vibrating issues the customer is having I explained to her it needs to be on a solid floor preferably concrete wood or tile flooring unit op tested good ; Job Cmpltd

Jeff M.

Jeff M.

MDBTT60AWW MAYTAG DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Robert A.

MAYTAG REFRIGERATOR MSF25C2EXW00 Found disp lock on, turned off, tested water and ice, good, op test ok; Job Cmpltd,

Robert A.

ROPER DRYER RED4516FW0 Found no power to unit, turned on breaker, unit running and heating, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Chad P.

MHW5500FW0 MAYTAG WASHER Found units operations are normal. Advised to add softener and detergent after adding clothing.

Robert A.

GE REFRIGERATOR GTS18GTHJRWW Cust states that fan was making noise and not cooling correctly, cust turned unit off ant let thaw, when he turned it back on no noise and cooling correctly, temps goos, fan running, no odd noise, inspected evap fan and evap, good, checked door seals, good, op test ok; Job Cmpltd,

Tim G.

Maytag top load washer MVWC415EW1, Complaint that the unit will not lock that the unit will try to lock several times. Checked and found a stored F5E2 lid lock fault. Replaced lid lock, cleared error, and ran a recal cycle, op test good. Cust has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard. Customer should also look into having the water shutoffs replaced see pic.

Tim G.

WHIRLPOOL DISHWASHER WDT720PADM2 Complaint that the unit will not start up. A cycle can be selected but the unit will not start. Checked unit for errors and found not able to enter diag. Removed power to unit to try to reset, op test no good. Turned unit on and found a F2E2 comm issue between the UI and the main control. Checked connections and found good. Unit needs UI and main control. ; ordrng 1 W10815487 (panel-cntl) and 1 W10854231 (cntrl-elec), schdld next appmnt for 7/3 MON !,

Tim G.

WHIRLPOOL WASHER WTW7600XW0 Complaint that the unit runs for about 5mins and then displays a F51 error (motor RPS failure). Checked unit and found the unit wanting to spin and agitate at the same time. Checked and found the basket hard to turn by hand and the hub asm damaged due to the basket not seating all the way (stuck on drive shaft) unit needs a new hub asm and bearing kit. ; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub), schdld next appmnt for 6/30 FRI ! [**],

Tim G.

WHIRLPOOL DISHWASHER WDF760SADB2 Complaint that the unit is not cleaning the silverware very well. Checked unit for errors and found nothing stored. Tested unit and found the diverter working and the unit working by design. Suggested to customer to use no more than 2tbls of detergent and to run the water at the sink first before starting the unit. Went over the use and care guide on proper loading. ; Job Cmpltd,

Tim G.

AMANA REFRIGERATOR ARB2557CSR Unit not cooling. Customer stated that it was good for about 2-1/2 days. Checked and found very little freon in unit. Pulled cap off drier valve and found valve to have failed causing the leak. Removed drier and replaced. Pulled a 28"vac and watched no leaks. Charged with 5oz of 134a, op test good. ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,

Tim G.

GE REFRIGERATOR TBX22JAXJRWW Complaint that the unit is not cooling properly. Checked temps and found 30fz and 47ff. Checked the evap for frost pattern and found half. Tapped low side and found the pressure at 35psi. Powered unit down and found the compressor to come to a hard stop shaking the unit. Units compressor has failed and needs replaced. Quoted customer for repair and they declinded due to cost. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, , Job Cmpltd,

Tim G.

WHIRLPOOL RANGE GGG388LXS01 Installed burner valve, harness, and knob, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, Job Cmpltd,

Corina B.

GS5SHAXNLOO WHIRLPOOL REFRIGERATOR Found leak on high side at filter drier. Repaired replaced with filter drier.op test ok.unit is missing back cover spoke with ab not covered need to quote cust. Charged to 5oz. Optest ok.; ordrng 1 WP2188755 (cover-unit 4655), saved tckt

Corina B.

WFC340S0EW0 WHIRLPOOL RANGE CC that when they broil it pops the breaker and has a spark on the left back burner. Found the blue wire to the broiler was not attached the the broil element. Attached the blue wire to the element. Turned broiler on, optest ok. ; Job Cmpltd WFC340S0EW0 WHIRLPOOL RANGE CC that its not heating past 350*. Turned oven on to 350* heated. When, turning it to 400* the oven turns off. Will need a new oven switch and temp probe. Called GS to order parts. Rs per cust req. when shipping parts attention Erian maintenance; ordrng 1 WPW10181986 (sensor) and 1 WPW10363198 (swtch-oven), schdld next appmnt for 7/5 WED

Corina B.

MEDB835DW3 MAYTAG DRYER CC that the is AF. They have a long run for the vent. Removed the vent, the vent was hitting the insulation where it was not getting proper airflow. Relined the vent to go outside. Optest ok. ; Job Cmpltd

Corina B.

NTW4705EW0 AMANA WASHER , Replaced the control and lid switch from t/s. Brought core back for return. Ran calibration.washer was not hooked up. Optest ok.; used 1 W10838613 (LATCH) from stock, Job Cmpltd

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR CC that there is a rattling noise and the fz handle is loose. Tighten handle. Could not duplicate the problem. Compressor and fans are clear. Optest ok.; Job Cmpltd

Corina B.

KDFE204ESS1 KITCHENAID DISHWASHER Top rack adjuster is working as designed. Replaced the dispenser. Ran a light cycle dispenser opened. Optest ok. ; Job Cmpltd,

Corina B.

GD25DFXFN02 WHIRLPOOL REFRIGERATOR Replaced the bracket to the dispenser. Optest ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Corina B.

KRFF507ESS01 KITCHENAID REFRIGERATOR Replaced the parts listed. Brought core back for return. Optest ok.; Job Cmpltd

Chris H.

KSCS25FKSS02 WHIRLPOOL REFRIGERATOR Found water supply line tapping back of unit when water is running thru line, fastned line, op test good; Job Cmpltd KHMS147HSS1 KITCHENAID MICROWAVE Tech is unable to remove unit as it is caulked in and wont drop down, customer has glass tile behind unit, customer will have to have unit down for repair to be done confirmed with gs; schdld next appmnt for 7/5 WED

Chris H.

MFW2055FRZ00 MAYTAG REFRIGERATOR needs freezer drawer slide rails both sides, ordering parts; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide), schdld next appmnt for 7/3 MON

Chris H.

WDF760SADB2 WHIRLPOOL DISHWASHER Customer states contractor was out and belives dishwasher is leaking from underneath unit, started unit on normal wash observed, cancelled cycle, found drain hose has pin hole in it causing it to leak behind the unit, looks like during installation they pinched the hose, unit needs a new drain hose, confirmed with bb ordering part; ordrng 1 8269144A (drain hose), schdld next appmnt for 6/30 FR

Chris H.

MZF34X16DW00 MAYRAG FREEZER Customer complaint that unit is not cooling, unit was unplugged when tech arrived, plugged unit in, compressor and fans started, after compressor started unit was pulling 0.63, tapped system added half a charge amp draw at 1 amp now frost pattern developed, unit has a sealed system leak needs an evap and dye drier, qouted customer, schdld next appmnt for 6/30 FR

Chris H.

MRT311FFFH00 MAYTAG REFRIGERATOR New gasket is not sitting correctly, ordering door spoke with gs ordering part ; ordrng 1 W10668765 (FF DOOR WHITE), schdld next appmnt for 7/21 FRI

Chris H.

GSS25JSRESS GE REFRIGERATOR Customer complaint that unit is not making ice, found icemaker filltube frozen, steamed out cycled icemaker mold filled op test good; Job Cmpltd

Tim G.

AMANA REFRIGERATOR ABB2224BRB00 Complaint that the unit isnt cooling. Checked and found the control and lights not working. Pulled unit from wall and found the way the installed plugged the unit in (see pic) caused the plug to work itself out. Tech properly plugged unit in and found unit to turn on and begin to cool. ; Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR ABB1924BRB00 Installed compressor, and roller. Tech found the evap was not needed. Pulled a 28"vac and watched for 20mins and found no change. Recharged the system with 4.25oz of 134a, op test good. Unit cooling and customer was advised to give the unit 12-24hrs for complete cooling. ; Job Cmpltd,

Paul H.

KFIS29PBMS00 WHIRLPOOL REFRIGERATOR Unit has double fill issue, fits pointer W10545062, need electronic control board kit, also has symptoms of pointer W10545061D condensation on back wall and Fascia, gave quote: W10619962 102.95, W10878993 266.81, shipping 18.99, and labor 131.00, plus tax and service call totals $658.48, customer is going to discuss options with KitchenAid, leaving ticket open, also replace RC thermistor when we return; ordrng 1 W10619962 (heater 102.95) and 1 W10878993 (cntrl-elec 266.81)

Paul H.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR UI has segments of LED display out, replaced UI, all LED's functioning properly; Job Cmpltd,

Jeff M.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR The light switch was frozen I found a little bit of ice around the switch explain to the customer tha moisture will get into the freezer section and to be careful unit tested good; Job Cmpltd

Jeff M.

JJW9430DDS JENNAIRE RANGE Installed new part unit op tested good

Jeff M.

PVM9179SF1SS GE MICROWAVE The door hanble is broken see pictures I cannot duplicate the non heating issue unti op tested good ; ordrng 1 WB56X25705 (DOOR)

Jeff M.

SAV2655AWW WHIRLPOOL WASHER The drum was not spinning the belt was slipping. Due to the bearings were starting to seize up. I freed the bearings up by working the tran. back-and-forth eventually freeing it to spin. multiple parts are need to be replaced the tool kits for this machine is discontinued.; ordrng 1 40047202 (pulley- sp) and 1 W10116791 (hub & seal) and 1 W10840840 (TRAN) and 1 WP40047402 (CLIP)

Paul H.

PFE28RSHHSS GE REFRIGERATOR FC IM, not cycling or producing, appears to be a defunct heater based on position of harvest fingers when we arrived and cc of motor noise, also unit fits bulletin REF07-16, ordering SUM kit as well; ordrng 1 WR30X25766 (icemaker asm) and 1 WR98R882802 (SUM MODULE

Paul H.

MDE6200AYW WHIRLPOOL DRYER Ran unit a couple of times, checked rollers and felts, unable to reproduce issue

Paul H.

MEDX655DW1 MAYTAG DRYER Reseated switch retainer, replaced knob, op test ok; Job Cmpltd,

Chad P.

MVWC415EW1 MAYTAG WASHER Found pump impeller sized. Replaced pump. Op test ok. ; used 1 WPW10661045 (PUMP-WATER) from stock

Chad P.

WFG515S0EW1 WHIRLPOOL RANGE Installed drawer. Op test ok. ; Job Cmpltd

Chad P.

WSF26C3EXW01 WHIRLPOOL REFRIGERATOR Found auger gear iced over. Cleared ice and aligned. Op test ok. ; Job Cmpltd

Chad P.

KRFC604FSS00 KITCHENAID REFRIGERATOR Installed filter and housing. Op test ok.

Chad P.

MDB4949SDZ0 MAYTAG DISHWASHER Found inner and outer panels dented. Also, console and sump are cracked. Needs all replaced. ; ordrng 1 W10898448 (CONSOLE) and 1 W10900372 (PANEL) and 1 W10908291 (INNER PANEL) and 1 WPW10591570 (SUMP)

Chad P.

M1TXEGMYQ01 MAYTAG REFRIGERATOR Found minimal frosting on evap. All fans and lights working. Found comp very loud and very hot. Compressor is inefficient. Needs comp replaced. Cust requests friday morning. Big job. Cfc tech only. 3 job count. ; ordrng 1 W10507884 (compressor

Chad P.

WDT720PADW2 WHIRLPOOL DISHWASHER Found upper wheels breaking. Needs all repaced. Cust not home after 4pm. ; ordrng 4 WPW10671907 (WHEEL)s

Chad P.

GD5RVAXVY05 WHIRLPOOL REFRIGERATOR Found h.v. Board shorted. See photos. Borad is reconditioned and this can clearly be seen in the photos. Will need board replaced. Cust will be contacting wpl to see if they will cover the cost of the board. Office to not order parts unless contacted. ; ordrng 1 WPW10210789 (CONTROL)

Jeff M.

DDT575SMF2ES GE DISHWASHER Installed new part unit op tested good ; Job Cmpltd

Jeff M.

GTWN4250DWS GE WASHER Installed new part unit op tested good

Jeff M.

KGSK901SSS00 KITCHENAID RANGE Installed new part unit op tested good

Jeff M.

GTZ21GBEBSS GE REFRIGERATOR Installed new part unit op tested good. And i have the pannel for return; Job Cmpltd

Paul H.

MDB8959SFZ4 MAYTAG DISHWASHER Replaced door latch and adjusted strike, door secured; Job Cmpltd

Paul H.

KRFC300ESS00 KITCHENAID REFRIGERATOR Left side of FC drawer was off track, was causing migration on that side, cleared excess moisture and realigned drawer, op test ok.; Job Cmpltd, saved tckt [SdLink\293149a.png], O-emld tckt [SdLink

Paul H.

WDT720PADB2 WHIRLPOOL DISHWASHER Cc of unit adding time to the cycle, checked use and care guide, pg 8 explains that cycle time and water usage varies based on conditions and control will adjust accordingly, op test ok.; Job Cmpltd,

Paul H.

WGD8500DC1 WHIRLPOOL DRYER Replaced thermistor and duct, ran unit, op test ok.; Job Cmpltd,

Jeff M.

WRF560SEYM01 WHIRLPOOL REFRIGERATOR Technical Service Pointer #: W10875533A Frost is accumulating along the back wall unit is not defrost and probably needs the service kit this is truck stock i used the part the other day. Needs too be ordered ; ordrng 1 W10902214 (SENSOR)

Jeff M.

JKP27W0P1WG GE WALL OVEN The unit has an F3 error code. I found the temp sensor open. I test the sensor at the sensor first then at the control. Due to the sensor is already replaced once and has failed again both sensor and main control should be replaced and unfortunately the main control is discontinued.

Jeff M.

KEBS207DBL6 RANGE KITCHENAID Customer is having an issue with her oven on at three air code which is a sensor heating temperature code. Also the unit turns on and off on its own from what the customer explained. A sensor n main contol is needed.

Jeff M.

MGR7775WS2 MAYTAG RANGE The unit will preheat and ignite just fine. After the unit has ignited it will continue to try and ignite it will not sense the flame. I inspected the igniter it appeared to be fine no cracks in the ceramic I did put an updated wiring kit on my last visit here. Spark module is needed to complete the repair.

Jeff M.

KSGG700ESS1 KITCHENAID RANGE For the user interface panel the incorrect color was ordered black was ordered stainless steel is needed I have the black panel with me for return; ordrng 1 W11029431 (SS UI

Paul H.

MDE5500AYW MAYTAG DRYER Sqealing noise coming from bad bearings, both bearing and roller assemblies need replaced

Chad P.

WRF540CWBW01 WHIRLPOOL REFRIGERATOR Advised on moisture control. Also advised that frost may appear on air intake from time to time as the humididty is very high. This will go awao in cooler weather. ; Job Cmpltd,

Chad P.

KMHS120ESS4 WHIRLPOOL MICROWAVE Found temp sensor failed. Also, unit will not enter diagnostics. When prompted to do so it faults and locks up the control. Reset power. No effect. Needs sensor and control replaced. ; ordrng 1 W10536989 (thermistor) and 1 W10881539 (CONTROL)

Chad P.

KFIV29PCMS00 WHIRLPOOL REFRIGERATOR Actual good issue date is 5/18/13Found unit not making ice and fz not cooling. Error code for over temp in ice maker. Found upper part of evap o rh side has a ball of ice. Unit has old style evap. Needs ff evap and drier replaced. Big job. 3 job count. Cfc tech only. Contact 226 number for scheduling and cwow please. ; ordrng 1 W10917531 (EVAP ASSY) and 1 WPW10143759 (DRIER)

Arthur V.

WHIRLPOOL WASHER WTW4616FW0 Found top of adj. loose and 2 dogs missing. Replaced dogs from truck stock. Op test good ; used 1 80040 (DOGS) from stock, Job Cmpltd,

Arthur V.

WHIRLPOOL DISHWASHER PORT WDP340PAFB0 Replaced motor sump assy. Op test good ; Job Cmpltd,

Robert A.

GE RANGE JGB860SEJ1SS Found no power to upper oven light, switch good, checked at control, when light is turned on, no power fron control, stuck relay, needs c/b; ordrng 1 WB49X25851 (CONTROL), schdld next appmnt for 6/30 FRI !,

Robert A.

GE RANGE P2B930DET2BB Checked all burners, igniters good, working correct, cleaned burners, tested all, good, op test ok; Job Cmpltd,

Robert A.

GE REFRIGERATOR CYE23TSDCSS Installed fan kit, op test ok, cust to install software; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd

Tim G.

FRIGIDAIRE RANGE FPGH3077RFA Installed fan and tested, tested a bake cycle, op test good. ; Job Cmpltd,

Tim G.

MAYTAG WASHER MVWB835DW0 Complaint that the unit will not power on. Checked and found 120vac at the outlet. Found the green status light flashing on the main control indicating 5vdc present. Customer stated they were seeing a F6 error before unit shut down indicating a communication error. Unit needs both UI and main control.; ordrng 1 W10812420 (cntrl-elec) and 1 W10861510 (console), schdld next appmnt for 6/29 THU !,

Corina B.

WRF767SDEM01 WHIRLPOOL REFRIGERATOR CC that its not cooling. FF 54* FZ 5.4* ran diag. A lot of frost on ff evap. Technical Service Pointer #: W11092686 will need a fan and thermistor. Office to order parts. ; ordrng 1 W11033168 (FAN WIRE HARNS), schdld next appmnt for 6/29 THU

Corina B.

WTW8600YW0 WHIRLPOOL WASHER , Replaced parts listed. No leaks. Ran calibration the hot water is not working. Found there is no hot water coming out of the house line. The shut off to the house line is corroded. Advise customer to have a plumber fix the plumbing. Optest ok.; Job Cmpltd

Corina B.

BGGF3042KFE FRIGIDAIRE RANGE CC that the range is not lighting. Broil ignitor works, bake ignitor does not. Replaced the ignitor from t/s. Preheated to 350* optest ok. ; used 1 12400035 (IGNITOR 5299) from stock, Job Cmpltd,

Corina B.

WTW4950XW3 WHIRLPOOL WASHER Replaced the gearcase. Ran a calibration and a drain and spin. Optest ok.; Job Cmpltd

Chris H.

JFC2089HES WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling states they had several power outages the other day, lights and fans are on, unit isnt cooling at all, compressor is very hot to the touch, can hear start device attempting to start compressor, unit pulling 9 amps then dropping to 0.18 after start attempt, cooled down compressor still wll not start, unit beeds a new compressor spoke with bj and bb ordering a compressor ; ordrng 1 W10160407 (compressor), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/29 THU

Chris H.

KCGD500GSS00 KITCHENAID COOK TOP Customer complaint that when turning on the front right burner the front left burner turns on and vise versa, removed unit, gas tubes are not going to the correct burner heads according to the marks on the unit, contacted wp, techline rick they are to be in contact with tech, phone cut out before ref number, re called spoketo gage 7719383721 transfered to master tech mark said file was transfered to engineering dept and they will be incontact; schdld next appmnt for 6/29 THU

Chris H.

KUDP02IRBS2 KITCHENAID DISHWASHER , Customer complaint that units user interface is not responding, ui is pulling away from console which has damaged the ribbon cable, unit is getting 120 volts need new console qouted customer, customer to discuss repair with spouse, will contact if repair is needed

Chris H.

WDF110PABW4 WHIRLPOOL DISHWASHER Customer complaint that unit is not draining, confirmed, removed pump no debris, found drain inlet on pvc pipe clogged with food debris, removed, unit now draining, op test good ; Job Cmpltd

Chris H.

WFG540H0ES1 WHIRLPOOL RANGE Customer complaint that when unit reaches temp on preheat it will shut off and attemp to ignite four times then nothing also states doesnt belive the convection fan is working unit is plugged into an ungrounded outlet, plugged unit into grounded outlet started on convection bake 350 after 220 fan turned on is just quite, unit does not need the part shipped, unit reached temp, reignited on first attempt unit must be properly grounded, op test good; Job Cmpltd

Chris H.

KMHS120ESS2 KITCHENAID MICROWAVE Customer complaint that units clock is not always displaying, unit i heating, pulling correct amperage, units energy saving option shuts clock off during stand by mode, turned off so clock is always displayed, customer to monitor to see if clock stays illuminated ; Job Cmpltd

Chris H.

WRT318FMDB01 WHIRLPOOL REFRIGERATOR , Customer complaint that units ff section is not cooling, ff temp at 70 frz temp at -4, removed evap cover, found ice build up blocking air channel, drain tube is blocked, steamed out, reassembled op test good; Job Cmpltd

Chris H.

WFW8300SW02 WHIRLPOOL WASHER Customer complaint that unit will not advance past wash cycle, ran diagnostics found F20 pressure sensor error, unit started its test cycle, removed lid found pressure sensor laying on outer tub with all the wires torn out of it, spun basket by hand units bearing is worn and will need replaced as well as wiring harness, qouted customer, does not want repair will replace unit

Dan H.

WRS965CIAH00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is freezing everything in fresh food section, fresh food section temperature at 45 degrees set to 43 degrees, found air damper sticking open sometimes during test, unit needs new air damper; ordrng 1 W10572852 (AIR DAMPER), schdld next appmnt for 6/30 FR

Dan H.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR Customer complaint that fresh food section is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 23 degrees, evaporator fan is not running,evaporator fan recieving 120vac, partial frost pattern on evaporator, evaporator has ice chunk built up on inlet/outlet lines, compressor and condenser fan are running, condenser is clogged with dog hair, unit needs condenser cleaned and evaporator fan motor; ordrng 1 W11024089 (evaporator FAN MOTOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/29 THU

Dan H.

EI27BS26JW8 ELECTROLUX REFRIGREATOR Customer complaint that unit is not making ice, found ice maker thermistor hanging down into ice bin unable to remount, ice maker twist motor is recieving 12vdc, unit needs new ice maker ; ordrng 1 243297606 (ice maker ), schdld next appmnt for 6/29 THU

Dan H.

WFW96HEAW0 WHIRLPOOL WASHER Customer complaint that unit stops mid cycle and flashes f8e1 error code, display flashing f8e1(no water detected entering unit or pressure sensor trip not detected) error code, ran diagnostics found f1e1(central control unit error), f4e0(heater not detected), and f8e1(no water) error codes, ran quick diagnostics test per tech sheet tests for error codes shown, unit completed test, spoke with ra, unit needs new central control unit and pressure sensor, customer does not want repair

Dan H.

PFSF2MIYFBB GE REFRIGERATOR Installed new gaskets, op test good ; Job Cmpltd,

Dan H.

MVWC415EW1 MAYTAG WASHER customer complaint that unit is making a loud noise during spin cycle, ran manual test cycle on high speed spin, no unusual noises heard, ran drain and spin cycle with 7 wet bath towels, confirmed noise, noise is coming from drain pump, nothing found in pump housing, unit needs new drain pump, installed new drain pump, op test good ; used 1 WPW10661045 (PUMP-WATER) from stock, Job Cmpltd

Dan H.

MVWC416FW0 MAYTAG WASHER Customer complaint that unit is leaking, ran diagnostics no error codes found, ran manual test cycle, opened both hot and cold valves, no leaks found, let basket fill, no water leaking from tub, ran drain pump, no leaks found in drain pump or drain hose, repeated with same results, unit is operating as designed ; Job Cmpltd

Dan H.

WRF560SMYM05 WHIRLPOOL REFRIGERATOR Customer complaint that deli drawer glass keeps sliding out with drawer and left fresh food section door will not close when right door is closed, customer had blackberry boxes stacked two high in deli drawer and catching glass when drawer is pulled out, removed blackberry boxes, deli drawer slides out just fine without bringing glass shelf out with it, found unit sitting on wheels, lowered unuts feet to raise wheels and tilt unit back, fresh food section doors close themselves now, op test good ; Job Cmpltd,

Chad P.

NED4655EW1 AMANA DRYER Adjusted door to allow it to open and close easier. Op test ok. ; Job Cmpltd

Chad P.

WRT351SFYB00 WHIRLPOOL REFRIGERATOR Found unit seems to be cooling corectly at this time. Both sections are at correct temps. Cust worried as it seems to not be cycling correctly. Forced a defrost. Unit is defrosting and all fans and lights working. Unable to find any issue. Advised to monitor. Op test ok.

Chad P.

WRT311FZDT00 WHIRLPOOL REFRIGERATOR Installed name plate. No abnormal noises at this time. Op test ok. ; Job Cmpltd

Chad P.

WRT311FZDT00 WHIRLPOOL REFRIGERATOR Installed name plate. No abnormal noises at this time. Op test ok. ; Job Cmpltd

Chad P.

GS6SHEXNL00 WHIRLPOOL REFRIGERATOR Cc that theynwent on vacation and came home to find ice maker not making ice. They shut off the main to the house. This caused the i.m. Fill tube to freeze. Cleared ice tube. Op test ok.

Chad P.

WRT314TFDW00 WHIRLPOOL REFRIGERATOR Found unit not defrosting. Found heater, bimetal and thermistor check good. Forced a defrost. Unit is able to defrost. Needs defrost control replaced.

Paul H.

WTW5840BW0 WHIRLPOOL WASHER Replaced gearcase, ran calibration and auto test, op test ok.; Job Cmpltd,

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced RH RC door gasket, heated and lubricated, op test ok.; Job Cmpltd

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced FC door gasket, using vaseline and heat to create proper seal; Job Cmpltd

Paul H.

WFW9151YW00 WHIRLPOOL WASHER Ran diagnostics, error F3E2 water temp sensor error, would not affect draining or spinning, opened pump housing and cleared out debris, customer covered under 90 day labor warranty on this issue, quoted repair for thermistor issue: WPW10467289

Tim G.

MAYTAG WASHER MVWB765FW0 Installed new console, op test good. ; Job Cmpltd,

Arthur V.

FRIGIDAIRE DISHWASHER FGHD2433KF1 Cust complaint she started unit and left home. She came home to alot of water on the floor but no visable plumbing leaks found. She has not used it since ---cycled unit and let it go thru start of normal wash. Unit filled,washed and drained no leaks. Took apart sump --- all clean no debri found--- put sump back together and cycled again----no leaks. Could not duplicate issue ;

Arthur V.

KITCHENAID BOTTOM FREEZER KRFF300EWH01 Replaced damper. Op test good. No noise as it opened. ; Job Cmpltd,

Arthur V.

WHIRLPOOL REFRIGERATOR WRF736SDAM14 Mark file 7719376104------ installed shield and trim op test ok. Found moisture on top of freezer gasket as before. Reading 72 deg at both fresh food door hinges but 50 deg in the middle of the mullion. Talked to Fred and he told me to call techline. Called Mark. Went thru list of related fixes all check good. Mark said unit model and serial fall into a service problem they are aware of. Mark gave all info to his lead who is expected to get back to me with a fix.did not reschedule due to not knowing when or what regarding repair until i hear from there lead. ; saved tckt [SdLink\292608h.png] (via SDM)

Gail V.

GE DRYER GTD65EBSJ0WS No display, unit receiving 220vac, c/b receiving 120vac, no response, needs controlCust to let us know; ordrng 1 WE04X25474 (CONTROL BD190.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/29 THU !,

Robert A.

KITCHENAID HOOD KVUB600DSS2 Unit making a vibrating noise on high, found a crack in fan blade, needs fan motor asm; ordrng 1 W11035826 (FAN MOTOR ASM), schdld next appmnt for 6/29 THU ! [**],

Robert A.

MAYTAG DRYER MED9700SQ0 Found t fuse open, jumped out, ran unit, element cycling, replaced t fuse, op test ok; used 1 WP3392519 (THERMAL FUSE15.40) from stock, , Job Cmpltd,

Robert A.

WHIRLPOOL WASHER WFW70HEBW0 Installed air trap and hose, ran diagnostic cycle, good, op test ok; Job Cmpltd,

Tim G.

MAYTAG DISHWASHER MDB8969SDM3 Installed rails, op test ok; Job Cmpltd,

Tim G.

WHIRLPOOL WASHER WTW7040DW0 Complaint that the unit didnt wash a load very well and the customer tried the cycle again finding that in the rinse cycle the unit would drain out nd then up again several times. Checked unit for errors and found a F0E5 out of balance load. Checked the suspension and found good. Ran a test cycle, op test good. The error is found to be the cause of the issue the had (load trying to re balance itself). Tech noticed that the supply hoses appear to be more than 5 years old and made suggestion to customer that they replace them soon. ; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRS325FDAW04 Complaint that the unit stopped making ice. When arrived the customer stated the unit began working properly. Checked and found 1/4 of the bin full and the unit ready flr a harvest. Found the cubes full and good size. Forced a harvest and found the heater not turning on to warm the mold. Replaced the ice maker and cycled, op test good. ; used 1 4317943 (ICEMAKER) from stock, Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Reclaimed unit and installed new compressor and drier. Pulled and held a 28"vac. Recharged unit with 5.25oz of 134a, op test good. Advised the customer to give the unit 12-24hrs for cooling. ; Job CmplTD

Tim G.

Whirlpool top load washer WTW7040DW0, Complaint that the unit didnt wash a load very well and the customer tried the cycle again finding that in the rinse cycle the unit would drain out nd then up again several times. Checked unit for errors and found a F0E5 out of balance load. Checked the suspension and found good. Ran a test cycle, op test good. The error is found to be the cause of the issue the had (load trying to rebalance itself). Tech noticed that the supply hoses appear to be more than 5 years old and made suggestion to customer that they replace them soon.

Chad P.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Found relay on main control ticking. Plugged unit into dofferent outlet. Unit worked. Power dropping at outlet. Needs an electrician

Paul H.

MVWC565FW0 MAYTAG WASHER Plugged unit in and turned on water, unit began washing normally, cancelled cycle, rand diagnostics, no errors, ran rinse and spin due to a load having set in there wet for a while, op test ok.; Job Cmpltd

Jeff M.

MVWC565FW MAYTAG WASHER Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

KSRV22FVWH02 KITCHENAID REFRIGERATOR The unit is not cooling I ohmed out the start relay all the terminals were good I tried starting the compressor with the test box the compressor just tripped the box needs a new compressor second through fifth yr warranty covers parts and labor; ordrng 1 W10233961 (compressor)

Robert A.

AMANA WASHER NTW4605EW0 Found adj and top of gearcase stripped, ran diognastics, shifter fault, , needs gearcase, adj and shifter; ordrng 1 W10721967 (cam) and 1 W10771759 (GEAR CASE) and 1 W10908289 (ADJ) and 1 W10913953 (SHIFTER) and 1 WP21366 (NUT) and 1 WP389140 (BLOCK), schdld next appmnt for 6/29 THU ! [**],

Robert A.

MAYTAG WASHER MVWB765FW0 , Found a sheet stuck in adj, adj bolt is tight, removed adj and sheet, inspected adj, good, sets flat and even in basket, checked svc matters, no pointers, checked part, no update, ran diagnostics, no codes, ran recal cycle, good, op test ok; Job Cmpltd,

Tim G.

KITCHENAID REFRIGERATOR KRMF706ESS01 Installed gasket and adapter kit, op test good. Advised the customer that the door seal will take a few days to gain the natural seal. ; Job Cmpltd,

Arthur V.

ELECTROLUX COOKTOP ELE EI30EF35JSA Needs cooktop cracked ; ordrng 1 316282978 (maintop assembly), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/28 WED !, O-emld

Arthur V.

WHIRLPOOL DRYER WED7000DW0 Replaced broken front clip. ; Job Cmpltd,

Arthur V.

FRIGIDAIRE DISHWASHER DGBD2432KB1 Cust complaint unit leaking from right side of dishwaher. Cycled unit and let run Founf leak coming from wash motor (see pics ). When draining bad grinding noise coming from drain pump. Needs both wash motor and drain pump. Est= 79.95 sc--125.00 labor--- parts and shipping 234.62. Total est = 470.34. Parts needed are 1-154844301. And a00126401. Cust does not want repaired. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, , Job CmplTD

Arthur V.

WHIRLPOOL DRYER WED4800XQ1 , Found issue is with customer power. All though he has 240 v across l1 and l2 there is only 95v from l1 to neutral. When you push start button voltage goes to zero-- from l2 to neutral 115 v but when you push start button getting 238 v from l2 to neutral. Cust needs a electrician to correct power issue ; , Job Cmpltd,

Arthur V.

WHIRLPOOL WASHER WTW8540BW1 Cust complaint hot water not working. Getting 85 deg water on hot. Called Larry at techline file number---7719366900. Temp is regulated thru control and thermistor. Ran diagnostics. All good. Unit op test good. 85 deg is not uncommon for hot selection. Unit working as designed ; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRS571CIDW00 , Found goodwater flow through door, ff36, frz-3, found twist tray broken, needs i/m; ordrng 1 W10873791 (ICE MAKER), schdld next appmnt for 6/28 WED !,

Robert A.

KITCHENAID RANGE KGRS505XSS04 Complaint, when oven and burner is on, one will go out and not work, Gas on when tech arrived, no odor of gasn checked top valves, all working properly, set both ovens to bake 350, turned on all 5 burners, flames did not change, checked gas line, valve open full, watched unit, both ovens preheated to 350, watched both ovens cycle, unable to duplicate complaints, checked svc pntrs none , ran diagnostics, no codes, currently working as designed, op test ok; Job Cmpltd,

Robert A.

WHIRLPOOL REFRIGERATOR WRF560SEYM05 Complaint warm in frz and ff, Found frz door open 1", removed obstruction, door sealing, frz temp 29deg, i/m is off, turned on, i/m cycled and filled, op test ok; Job Cmpltd,

Robert A.

JENN-AIR WALL OVEN ELE JJW2830WP00 Installed upper cooling fan, tested unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Robert A.

KITCHENAID REFRIGERATOR KRFF507ESS01 Installed ff fan, harness and left frz rail, op test ok; Job Cmpltd,

Corina B.

MVWC565FW0 MAYTAG WASHER CC that the unit will not drain. Ran diag F9E1 – LONG DRAIN cleared code checked drain pump, clear. Ohmed out drain pump 20.6 ohms. Working as designed. Optest ok.; Job Cmpltd

Corina B.

UXT4130ADB2 WHIRLPOOL HOOD Replaced the fan motor. Optest ok.; Job Cmpltd,

Robert A.

WHIRLPOOL DRYER WED4900XW0 Found unit receiving 120vac, needs 220vac, cust reset breaker, ng needs an electrician to correct Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; , Job Cmpltd,

Corina B.

GS5SHAXNL00 WHIRLPOOL REFRIGERATOR CC that the unit is not holding temps and not making. Ice. Fz 30 ff 49.1* remove the evap cover frost only on the bottom of the evap. Replaced the drier from t/s. Had to use 2 since i clogged the first one. Recovered the freon, replaced the drier vacuumed system, charged to 5.0oz of freon. Optest ok. ; used 2 WPW10143759 (DRIER) from stock, Job Cmpltd

Corina B.

WMH73521CS6 WHIRLPOOL MICROWAVE CC that the unit is dead. Found and open ground in the outlet. Plugged it into another outlet, still dead. Found the fuse was open. When jumpered 13.74amps. Replaced the fude and the interlock switches from the t/s. Optest ok.; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,

Robert A.

GE DISHWASHER GDT580SSF2SS Installed drain pump, tested, op test ok; Job Cmpltd,

Corina B.

WRF535SMBW00 WHIRLPOOL REFRIGERATOR CC that the arm on the i/m arm doesnt go up or down and the rod is broken. The rod is broken on the top rail. The im is getting 120v and the arm is not moving. Will need a new i/m, shaft, and rt gear. Office to order parts. Rs per cust; ordrng 1 W10851956 (shaft 1714) and 1 W10884390 (icemaker) and 1 WPW10474715 (gear 1831), schdld next appmnt for 6/30 FR

Corina B.

WFE714HLAS1 WHIRLPOOL RANGE CC that the cooktop is cracked. There is cracks threwout the cooktop. Office to order part.please put cust on cancellation list.; ordrng 1 W10472040 (cooktop), schdld next appmnt for 6/28 WED

Chris H.

WFW92HEFC0 WHIRLPOOL WASHER Customer complaint that units door is hard to close because it is sagging, adjusted latch and strike, no good door sags down 1/4 inch, unit needs a new hinge and hinge caps, spoke with bj ordering parts; ordrng 4 WPW10208398 (cap)s and 1 WPW10208415 (hinge), schdld next appmnt for 6/28 WED

Chris H.

NTW4600YQ1 WHIRLPOOL WASHER Customer complaint that unit will not unlock the lid states clothes have been inside for a month, ran diagnostics found overflow condition, stuck key, lid switch up and lid unlock fault, cleared codes, customer will need rs; schdld next appmnt for 6/28 WED

Chris H.

WRT311FZDT00 WHIRLPOOL REFRIGERATOR Customer complaint that units temps are inconsistent, states its freezing itemsin back of unit, frz temp at 0 ff temp at 37, customer is basing temps off metal thermometer in ff section, unit has great frost pattern, unable to duplicate any issues,, unit operates as designed; Job Cmpltd

Chris H.

WRS322FNAM01 WHIRLPOOL REFRIGERATOR Customer complaint that units ff section is not cooling properly, ff temp at 50 frz temp at 0, found lower air return frosted over as well as damper not opening and closing correctly, steamed out return, adjusted air damper, has better flow, customer to monitor, if problem persists order a damper assembly; Job Cmpltd

Chris H.

NTW4516FW1 AMANA WASHER Customer complaint that unit will not wash just hums, ran diagnostics found lid switch up, cleared code, unit completed its service cycle, started unit on normal wash unit filled then advanced to wash cycle noise customer is refering to is the agitation of unit, noise is normal, unit operates as designed ; Job Cmpltd

Jessica S.

MVWC555DW0 MAYTAG WASHER Customer complaint that unit is leaving clothes damp at end of cycle, ran diagnostics, found overload and oversuds condition, cleared codes ran servive cycle, completed, instructed customer not to overload unit or it will be unable to reach target rpm, adivsed customer to start using proper amount of detergent, unit is operating as designed ; Job Cmpltd

Chris H.

KUDS30IXWH4 WHIRLPOOL DISHWASHER Customer complaint that unit is not getting water, ran diagnostics found dispenser electrical issue and float switch open, lever on float switch was not properly hitting switch adjusted unit began to fill, customer is using to much soap, left soap samples, cleared codes ran service cycle unit completed, temped incoming water at 95 after several fill and drains, water supply line is coming up thru the floor, recommended customer contact certified plumber and have unit connected under sink so running hot water before starting will actually work, customer refuses to pay to have plumbing corrected; Job Cmpltd

Chris H.

KSSC42QVS06 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not dispensing ice, ice bin is frozen stuck, steamed out ice bin, set flashlight inside ice chute no light observed, found gaps near ice chute where liner is seperating, door is discontinued, siliconed gaps, instructed customer to remove ice bin and clear once a month, op test good Job Cmpltd

Dan H.

WFC150M0EB0 WHIRLPOOL RANGE Customer complaint that oven door is broken, confirmed, found oven door top vent broken, unit needs new vent(blk); ordrng 1 WPW10310922 (VENT), schdld next appmnt for 6/28 WED

Dan H.

WTW5000DW1 WHIRLPOOL WASHER Customer complaint of burning plastic smell, ran diagnostics no error codes found cam is in perfect condition and mounted correctly, ran manual test cycle on heavy agitate and high speed spin, no burning smell noticed, customer stated burning smell is occuring during final spin cycle, put proper sized wet load in basket and ran drain and spin cycle twice, unit completed spun cycle both times, no burning smell noticed at all, unit is operating as designed ; Job Cmpltd

Jessica S.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly and frost build up in freezer section , customer had turned off cooling prior to techs arrival and had just emptied refrigerator, fresh food section temperature at 68 degrees, freezer section temperature at 35 degrees, evaporator fan is running, good frost pattern on evaporator, Condenser fan and compressor are running, compressor amp draw at 0.9amps, found air channels from freezer section to fresh food section frozen over, no air leaks in cabinet or door seals, cleared air channels, good air flow to fresh food section now, advised customer to monitor and if problem continues to leave unit running on recommended setting; Job Cmpltd

Dan H.

WRT541SZDB00 WHIRLPOOL REFRIGERATOR Installed new power cord, op test good ; Job Cmpltd

Dan H.

GTS22JCPCRWW GE REFRIGERATOR Customer complaint that ice bin is filling with water, cycled ice maker, ice maker ejected and filled, no leaks coming from ice maker, spoke to fb, fb said it sounds like a water flow issue and customer needs to change self piercing valve and plastic water line; Job Cmpltd

Dan H.

WRT318FZDB02 WHIRLPOOL REFRIGERATOR Customer complaint of loud noise, no unusual noises heard upon arrival, evaporator fan is running, condenser fan and compressor are running, cycled ice maker, no unusual noises heard, unable to duplicate the problem, unit is operating as designed, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd

Dan H.

MVWB835DW0 MAYTAG WASHER Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f8e1(long/no fill) and f0e5(off balance) error codes, found drain hose laying on floor, corrected, ran service test cycle, unit completed test cycle, ran drain and spin cycle with six wet bath towels, unit spun towels out to barely damp, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd

Dan H.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Installed new control, op test good ; Job Cmpltd

Tim G.

MAYTAG WASHER MVWC565FW0 Complaint that the unit will not advance past wash. Checked and found a stored F8E1 long no fill error. Checked the valve and found very low cold water pressure into the unit. Found the screen blocked and cleaned, op test good.; Job Cmpltd

Tim G.

WHIRLPOOL WASHER MVWX655DW1 Complaint that the unit wont start up after fill. Checked and found stored errors F8E1 (long no fill) F7E5 (shifter fault). Checked the water valve and found no cold water to unit. Found the issue is within the home plumbing. Checked the shifter fault and found the shifter working just fine. Customer to contact a plumber for the water issue. ; , Job Cmpltd

Tim G.

JENN-AIR REFRIGERATOR JFC2290REM00 Installed gasket, op test good. ; Job Cmpltd,

Tim G.

JENN-AIR OTR MICROWAVE JMV9196CS1 Installed new thermistor, op test good. ; Job Cmpltd,

Tim G.

AMANA REFRIGERATOR ARB2557CSR Installed evap kit and also cut high side drain pan line out to prevent future leak and replaced with new copper. Pulled a 28" vac and watched. Unit held vac and was recharged with 5.0oz of 134a. Found good frost pattern, op test good. Advised the customer to give the unit 12-24hrs for complete cooling. ; Job Cmpltd,

Tim G.

WHIRLPOOL REFRIGERATOR ED5DHEXWB00 Customer is concerned about the ice clumpping and the droplets on the front of the ice maker. Checked unit and found that it's enviromental (humidity) thats causing the issue. Checked for service pointers and found none. Advised the customer that this will happen in the summer. Suggested to the customer to empty the ice container once a month to help with the clumping. Unit at normal op. ; Job Cmpltd,

Jeff M.

NED4655EW0 AMANA DRYER Unit was not drying properly this is an electric dryer was receiving 240 V AC I found the vent plug the customer needs to replace the accordion vent with Ridgid aluminum fencing; Job Cmpltd

Jeff M.

WRF560SEYM WHIRLPOOL REFRIGERATOR Technical Service Pointer #: W10875533A. The unit was not defrosting I found the thermistor service pointer was needed to correct issue used trucks stock. I steamed out the freezer unit tested good told the customer to wait 24 hours for the fridge to be a normal temperatures; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd,

Alice M.

FFBD2406NB FRIGIDAIRE DISHWASHER Installed new part unit op tested good ; Job Cmpltd,

Jeff M.

MGR5775QDB MAYTAG RANGE I found the igniter not working causing the others not to turn on. Also one of the rocks appears to be warped does not sit in the channels correctly falls could potential he be a hazard to the customer should be replaced; ordrng 1 WP74008763 (RACK), used 1 12400035 (IGNITOR) from stock

Jeff M.

665.12833K311 KENMORE DISHWASHER One of the LED light was burned out. And the adjusters were not aligned properly. Heating circuit tested good customer is not using rinse aid along with the control is not sending power too the heater. The customer will call Whirlpool to see if they will cover the part; ordrng 1 W10866114 (CONTROL)

Jeff M.

KODE507EWH02 KITCHENAID WALL OVEN The glass door sits higher on the left side than it does on the right. I found the metal trim around the outside of the glass door is crushed on the right side and open on the left side cosmetic issue new glass door is needed ; ordrng 1 W10774422 (GLASS DOOR WHITE )

Jeff M.

FFBD2411NS1A FRIGIDAIRE DISHWASHER Found the unit would not power on the main control is receiving 120 V AC there is no in-line fuse needs a new control given the age of the unit cust will buy new estimate only; ordrng 1 5304501595 (CONTROL)

Paul H.

WMH73521CS6 WHIRLPOOL MICROWAVE Replaced interlocks, tested unit operation, heated water fine, light working in unison with door; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Paul H.

WMH32519FW0 WHIRLPOOL MICROWAVE Installed over the range bulb, old bulb had broken and was difficult to remove, tested light, op test ok.; Job Cmpltd

Paul H.

NTW4516FW1 AMANA WASHER Replaced basket, ran test test cycle, no noises present, smooth operation, op test ok; Job Cmpltd,

Paul H.

M8RXEGMAB01 MAYTAG REFRIGERATOR Unit not defrosting properly, ice buildup blocking airflow, placed unit in manual defrost, ADC engaged heater proving ADC and bi-metal good, ordering ADC; ordrng 1 4388931 (timer,defrost adapt)

Paul H.

MDB4949SDZ0 MAYTAG DISHWASHER Ran test cycle, water temp at 77, explained to customer that enzymes in detergents are inactive until temp of 120 is reached, and will not allow detergent to breakdown and rinse completely, found low amounts of water in unit, checked supply, good, needs supply valve; ordrng 1 WPW10327249 (valve-inlt)

Chad P.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR ound intakes blocked. Forced a defrost and cleared intakes. Op test ok. ; Job Cmpltd,

Tim G.

Maytag top load washer MVWC565FW0, Complaint that the unit will not advance past wash. Checked and found a stored F8E1 long no fill error. Checked the valve and found very low cold water pressure into the unit. Found the screen blocked and cleaned, op test good.

Chad P.

WFE515S0EW0 WHIRLPOOL RANGE Found wire shorted between broil element and thermal. Repaired wire and tested bake and broil. Op test ok. ; Job Cmpltd

Chad P.

MVWX700XW2 MAYTAG WASHER Unit stored faults for over suds and motor unable to reach target rpm. Motor cap and drive system checks good. No smells at this time. Ran service test mode. No faults. Ran calibration. No faults. Advised on soap usage and to use as normal. If issue return please contact your warranty co. Back for service. ; Job Cmpltd,

Chad P.

WRS325FDAM01 WHIRLPOOL REFRIGERATOR Installed disp. Op test ok. Advised to completely press pad to allow door to fully open. ; Job Cmpltd

Chad P.

NTW4516FW1 AMANA WASHER Found cust washed rub and backing came off and packed drain line. Cleared and ran normal wash. Op test ok.

Chad P.

KUDS35FXSSA KITCHENAID DISHWASHER Found harness shorting at control. Needs harness and control replaced. ; ordrng 1 W10479761 (cntrl-elec) and 1 W10871221 (HARNESS)

Tim G.

Maytag top load washer MVWX655DW1, Complaint that the unit wont start up after fill. Checked and found stored errors F8E1 (long no fill) F7E5 (shifter fault). Checked the water valve and found no cold water to unit. Found the issue is within the home plumbing. Checked the shifter fault and found the shifter working just fine. Customer to contact a plumber for the water issue.

Chad P.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR Installed evap and drier. Op test ok. ; Job Cmpltd,

Chad P.

MRT711BZDM00 MAYTAG REFRIGERATOR Installed control. Op test ok.

Chad P.

AMV2307PFS0 AMANA MICROWAVE Installed mag and lamp. Op test ok. ; Job Cmpltd

Chad P.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR CC that doors are not level and i/m not making enough ice and sometimes water droplets on facia. Checked temps. 38 ff, 3 frz, 12 icebox with fan running. Bin half full and cubes look good. No frost builup on ff evap since last repair. Adjusted height adj on right french door to make doors level. Ran diag. Step 36, ice fan on, step 56, i/m errors, E0, no errors. I/m working properly. Advised cust that with heavy usage in summer, there might be some moisture on facia. Optest ok.; Job Cmpltd

Corina B.

HVDR1040W MAGIC CHEF REFRIGERATOR CC that the unit is not cooling. Ff 66 fz -21 removed the evap cover, found the drain hole was covered in ice. Steamed the ice, air flow into both comparments. Optest ok. ; Job Cmpltd,

Corina B.

DBVH520GJ2WW GE DRYER CC that the unit is making a noise. Found a papertowel in the blower housing. Ran unit optest ok.; Job Cmpltd

Chad P.

KDFE104DBL0 KITCHENAID DISHWASHER Found only one track sent to house. Other part was a handle. Reordered track. ; ordrng 1 W11048934 (TRACK

Corina B.

WMH53520CE4 WHIRLPOOL MICROWAVE CC that the door is saying close door/open door intermitted. Called AB did the steps that were provided a, door hook/ latch brokenb, switch holder broken c, spring loose/ out of position d, cam push back e, hinge bent everything passed. Put a cup of water in unit heated the water up several time to duplicate the problem, could not. Advised the cust if it happens again to take video of the unit and to call back. Optest ok. ; Job Cmpltd

Corina B.

WRT311FZDM00 WHIRLPOOL REFRIGERATOR Steamed gasket out and used silicone around the frame and liner of the fz. Tight seal. Optest ok. ; Job Cmpltd

Paul H.

RED4516FW0 ROPER DRYER Replaced thermal cutoff, ran test cycle, unit heats properly, op test ok; Job Cmpltd,

Corina B.

WRF990SLAM00 WHIRLPOOL REFRIGERATOR Replaced the drip pan in the ff. Optest ok; Job Cmpltd

Corina B.

MDB7749AWW2 WHIRLPOOL DISHWASHER CC that the unit is dead. Found the ui is not lighting up. Ui will not go into diag. Technical Service Pointer #: W10727550B model and serial fall under pointer. Called tl austin file # 7719362336 had me disconnect the ribbon to the ui and reconnect shut door, drain pump came on. He said to replace to ui. Office to order part. ; ordrng 1 W10811149 (panel-cntl), schdld next appmnt for 6/28 WED 2-5,

Paul H.

WDF320PADW3 WHIRLPOOL DISHWASHER Ran test cycle, unit drained fine, unable to reproduce issue at this, explained that diagnostic cycle would trigger unit to recalibrate itself.; Job Cmpltd

Corina B.

KDFE104DBL3 KITCHENAID DISHWASHER CC that there is a burning smell and it does not want to drain out. Found a piece of glass in the drain pump. The blade was broken. Replaced the drian pump from t/s. Ran a calibration. Optest ok. The one retainer clip is broken. Office to order part. Cust can install does not need a return visit. ; ordrng 1 W10503548 (retainer), used 1 WPW10348269 (PUMP-DRAIN) from stock,

Corina B.

WRF535SMBB00 WHIRLPOOL REFRIGERATOR CC that the door handle is scratched and the fz door is not closing properly. Steamed the gasket out and the lh door does not close unless you push on the door. Will need a new slide and a door handle. Called BB to order parts. ; ordrng 1 W10830130 (handle) and 1 WPW10120018 (slide), schdld next appmnt for 6/27 TUE

Paul H.

FGGF3054KFA FRIGIDAIRE RANGE Replaced igniter, preheated oven to 350, oven heated to temp, op test ok

Chris H.

WTW4800XQ4 WHIRLPOOL WASHER Customer complaint that unit shakes violently, suspension rods are weak, unit needs new suspension rods, qouted customer, ordering part; ordrng 1 W10780048 (suspension ), schdld next appmnt for 6/27 TUE

Chris H.

KDFE104DSS2 KITCHENAID DISHWASHER Customer states complete appliance came out and ordered a control, rediagnosed unit, incoming power line was not correct just taped, corrected power,installed new control, op test no good, control popped during install due to unit being miswired had drain pump connected to fill valve and fill valve connected at float switch, control is not sending 120 volts to drain pump, control isnt sending power new control is faulty, wires from co trol to drain pump do not have continuity, unit needs a new wiring harness and main control, confirmed with ben ; ordrng 1 W10854215 (cntrl-elec) and 1 W11027902 (HARNESS), schdld next appmnt for 6/27 TUE