We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS1
Near Shaker Heights, OH 44120
Jason N
Job Details:
04/26/2022
"Cc unit not powering onChecked power at unit j-box, 0v. Checked power supply breaker to unit. Found breaker turned off. Turned on breaker, 0v. Found power feeding into wall GFCI receptacle above countertop, GFCI was also tripped. Reset GFCI, unit powered on. Started wash cycle, then cancel/drain. Op test good."
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Bay Village, OH 44140
Angel
Job Details:
04/26/2022
Cc that cooktop was cracked. Confirmed replaced cooktop. Opt test ok.
We serviced a
HOTPOINT FREEZER CHEST
Model HHM7SMWW
Near Mantua, OH 44255
Brian M
Job Details:
04/26/2022
Cc unit not cooling Found compressor not running Compressor locked up Needs compressor Parts are not replaceable ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details:
04/26/2022
"Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 6oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring), 1 W10890114 (Lokring), 1 W10899121 (Lokring), and 1 W10891057 (Lokring) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWS04
Near Lakewood, OH 44107
Corina B
Job Details:
04/26/2022
"Replaced the ice maker. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Fairview Park, OH 44126
Marie V
Job Details:
04/26/2022
"Defrosted all ice on evaporator, replaced thermistor and harness. Set temps back to recommended. Advice cust to allow 24 hours to reach normal temps. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Seven Hills, OH 44131
Manny
Job Details:
04/26/2022
"Cc unit its too cold, stated that they keep setting the unit to 5 and the unit goes back to 7 on its own, verify and control set temp for FC keeps changing on its own, unplugged unit and plugged back in, try getting into service mode and unit wont let me, unit will need an control board. Customer will contact wpl customer service and see if she can get a concession for the repair.; ordrng 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Kirtland, OH 44094
Joe O
Job Details:
04/26/2022
Installed ice maker. Cycled.
We serviced a
MAYTAG WALL OVEN
Model CWG3600AAS13
Near Bedford Heights, OH 44146
Manny
Job Details:
04/26/2022
"Cc unit not heating, set unit to bake igniter glow but weak glow. Unit will need glow igniter, replaced igniter with TS#12400035, opt test ok; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL KITCHEN
Model WDTA50SAKZ0
Near Chagrin Falls, OH 44022
Jason N
Job Details:
04/26/2022
Cc unit exterior front damage rustedReplaced front panel using customer supplied part. Customer satisfied with appearance.
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Mentor, OH 44060
Joe O
Job Details:
04/26/2022
Cc: error codesFound error codes f1e1(control main appliance manager) and f3e0(main oven sensor open or shorted). No info in tech sheet on f1e1 error. Ohmed out oven sensor from control. Needs main control; ordrng 1 W11205353 (cntrl-elec)
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Chagrin Falls, OH 44022
Manny
Job Details:
04/26/2022
"Cc drawer not staying on tracks, pulled drawer out and noticed body damaged on both sides of the unit, and frame is bent, not matter how drawer gets put back in it keeps popping off on its own. Call techline to report body damage sincecant replaced the part thats bent. Spoke to Andrew, he advise customer to call customer service to see whats the next step"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW03
Near Mentor, OH 44060
Dan H
Job Details:
04/26/2022
"Installed new control, op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FAFW4011LW0
Near Cleveland, OH 44106
Gabriel P
Job Details:
04/26/2022
"See hv pvr,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Mantua, OH 44255
Brian M
Job Details:
04/26/2022
Installed evap wall kit Advised to watch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Painesville, OH 44077
Joe O
Job Details:
04/26/2022
"Cc: not cooling properlyFound temps in ff section at 51, freezer at -2 degrees. Ohmed out thermistors from control. Found ff thermistor reading out of range(15.2k ohms) freezer thermistor reading 19k ohms. Needs ff thermistor; ordrng 1 12002355 (thermistor kit)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Hiram, OH 44234
Brian M
Job Details:
04/26/2022
Replaced filter head OP Test Ok
We serviced a
GE DISHWASHER
Model GDP665SYN4FS
Near Mentor, OH 44060
Dan H
Job Details:
04/26/2022
"Customer complaint that unit is leaking, confirmed, found sump cracked where drain pump mounts, drain pump lock tabs are also broken, unit needs new sump and drain pump ; ordrng 1 WD19X25461 (Dp) and 1 WD19X28199 (Sump)"
We serviced a
FRIGIDAIRE STACK W/D
Model FAFW4011LW0
Near Cleveland, OH 44106
Marie V
Job Details:
04/26/2022
"Replaced control and water valve. Gp called techline, programmed new control board. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Solon, OH 44139
Jason N
Job Details:
04/26/2022
"Cc unit not heating properly Customer states unit will shut off and not preheat when trying to run a bake cycle, as well as not being able to switch to broil after running a bake cycle. Ran bake test to 350 degrees. Unit preheating, elements turning on. Canceled and reran bake cycle several more times, unit is preheating normally at this time. Switched to broil test, broil element turning on. Ran diagnostics, no fault codes stored in history, all relay function tests passed. Could not find an issue with unit at this time."
We serviced a
HOTPOINT REFRIGERATOR
Model HPS15BTHJRWW
Near Madison, OH 44057
Joe O
Job Details:
04/26/2022
Installed evap fan. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Independence, OH 44131
Marie V
Job Details:
04/26/2022
Replaced control board. Ran auto test. Op test ok Brought core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYW05
Near Lakewood, OH 44107
Corina B
Job Details:
04/26/2022
"CC that the unit is leaking. Confirmed. Unit is 4-5 years, Replaced the drain tube from surplus t/s and steamed the drain hole. Opt test ok. ; used 1 W11190084 (Drain tube) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW1
Near Cleveland, OH 44102
Corina B
Job Details:
04/26/2022
"Cleaned drain pump out, removed a bra pad. Started a rinse and spin. Opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model UMV1160CS09
Near Cleveland, OH 44113
Angel
Job Details:
04/26/2022
Replaced control and interlocks but screen would still glitch when i spoke to Bruce from tech line I asked him about this unit and stated to replace harness and control as well a ordering harness and control. Office to reschedule; ordrng 1 W11552018 (Control) and 1 W11459357 (Main harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Beachwood, OH 44122
Manny
Job Details:
04/26/2022
"Cc unit was not cooling, stated they call kitchenaid and they help them reset the unit, took temps, RC 38 and FC 7 tested all components and all passed, unit is working as designed. Opt test ok"
We serviced a
AMANA DISHWASHER
Model ADB1300AFS1
Near Cleveland, OH 44135
Manny
Job Details:
04/26/2022
"Cc unit not draining again, ran diagnostics and no codes set unit in test cycle unit draining but slow, fill unit removed hose from sink drain and drain unit in a bucket unit has no issues draining into the bucket, hooked impunity back to drain under sink and unit draining slow and the water going back into the unit, advise customer to have someone look at the sink drain and that should fix the issue, f she still have problems draining after the drain has been looked at she can give us a call and well take another look. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Middlefield, OH 44062
Jason N
Job Details:
04/26/2022
"Cc unit making a loud squealing noise when runningStarted unit wash cycle, verified noise from main console area. Found when lid is locked main control relay is making a loud humming noise. Ran diagnostics, no codes stored. Unit needs main control. ; ordrng 1 W11188527 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IVSS2
Near University Heights, OH 44118
Corina B
Job Details:
04/25/2022
"CC that there are ants inside the dishwasher. Confirmed. Checked the chopper blade, no food. No odors I. The dishwasher causing ants. Opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PLRU1777DS0
Near Thompson, OH 44086
Joe O
Job Details:
04/25/2022
"Cc: not coolingFound temps at 54 degrees. Found no signs of dye. Found unit in 15in vac. Charged unit with nitrogen, sprayed down with soap solution. No leak found. Interior cabinet leak.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Amherst, OH 44001
Gabriel P
Job Details:
04/25/2022
"Found pulley strip and bolt flew off replace from t/s opt test ok ; used 1 W10721967 (PULLEY), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44052
Gabriel P
Job Details:
04/25/2022
Found error code f1e2 motor control fault delete error and ran other test it pass ran a cycle with whirlpool on phone it finish all the way Chris from whirlpool said that everything working as design but cause I have the f1e2 error that he will think another control, call my senior tech for advise on this issue he advise me to replace main Harness as well ordering ; ordrng 1 W11170319 (Control) and 1 W10903238 (Main harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Amherst, OH 44001
Gabriel P
Job Details:
04/25/2022
"Found hinge off a little correct issue,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HC0
Near Avon, OH 44011
Gabriel P
Job Details:
04/25/2022
"Found no signs of leak only some powder spill,also show customer,opt test ok"
We serviced a
GE COOKTOP GAS
Model n/a
Near Aurora, OH 44202
Joe O
Job Details:
04/25/2022
"Found incorrect transformer ordered. Unit has no ms tag so unknown exact ms numbers. Found correct transformer. Needs transformer, Customer paid difference in part; ordrng 1 WB27X21609 (transformer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details:
04/25/2022
"Cc unit same issues at last time. Customer stated unit powered off again last before, but it did not come back up this time. Found unit non functional except for UI display. Tried unplugging pantry UI and VDC components on main control. No change. Power cycled unit, found 3 way valve continuously pulsing on startup, then unit went into non functional status again. Unplugged 3 way valve and power cycled unit. Unit functions returned, unit started cooling. Plugged in 3 way valve, unit continuing to run. Called wp techline, Kurt, possible 3 way valve or other vdc issue, can try replacing valve coil.; ordrng 1 W11580434 (Valve)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Madison, OH 44057
Dan H
Job Details:
04/25/2022
"Installed new element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Pepper Pike, OH 44124
Joe O
Job Details:
04/25/2022
Installed control. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Strongsville, OH 44149
Manny
Job Details:
04/25/2022
"Replaced console, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Parma Heights, OH 44130
Manny
Job Details:
04/25/2022
"Cc unit not washing fills and drain but wont wash, ran diagnostics and found codes F1E2 for control software issues, and F4E3 for motor not running, verified and motor only humming and nothing stuck in it, unit will need a motor pump assembly and possibly a control board, but will replace pump motor first and advise customer it might need the control since we had the code.customer will not proceed with the repair she said her husband wanted us to diagnose so they can determine if to fix or replace. They will think it over and let us know if they decide to repair.; ordrng 1 WPW10671941 (Pump motor assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Lorain, OH 44052
Marie V
Job Details:
04/25/2022
Cc that the unit is not dispensing properly. Confirmed. Removed filter and put it back on. Op test ok. Good pressure. Told cust to replace filter. Op test ok
We serviced a
GE DBL WALL OVEN
Model JTP55BM1BB
Near Westlake, OH 44145
Marie V
Job Details:
04/25/2022
Replaced control panel. Preheated unit to 350*. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Austinburg, OH 44010
Brian M
Job Details:
04/25/2022
Cc of noise Found noise coming from ice maker Icemaker not hooked up and making buzzing noises Advised to leave arm up
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near Huntsburg, OH 44046
Brian M
Job Details:
04/25/2022
Installed belt and pulleyOP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID WINE COOLER
Model kuwa244pss0
Near Chagrin Falls, OH 44023
Jason N
Job Details:
04/25/2022
"Cc unit not coolingCustomer stated unit didnt cool down properly after last repair. Found unit at room temperature, unit compressor kicked on. Compressor only ran for a minutes then overload opened. Pulled unit from cabinet space, found compressor extremely hot. Found condenser fan motor not running. Checked motor resistance, reading open. Unit needs condenser fan motor. Part (4344631 ) is NLA for unit. Customer wants refund for previous repair costs. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FTS04
Near Newbury Township, OH 44065
Brian M
Job Details:
04/25/2022
"Cc no cool Found ui flashing nothing running According to tech sheet needs ui and control ; ordrng 1 W10801766 (cntrl-elec) and 1 WPW10468948 (contrl-box) and 4 WPA3073101 (bulb-light)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Bedford Heights, OH 44146
Corina B
Job Details:
04/25/2022
CC that the unit is not finishing a cycle. Confirmed. Ran diag a F8e1 long fill. Checked the hot and cold. No water coming out of the cold faucet. Will need a plumber. Opt test ok
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Madison, OH 44057
Dan H
Job Details:
04/25/2022
"Installed new dispenser, op test good"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cleveland, OH 44139
Jason N
Job Details:
04/25/2022
"Cc unit belt came off Found belt broken inside unit. Replaced belt using truck stock part from repair kit. Customer stated he did not receive any parts. Ran dryer op test. Noticed excessive movement in drum. Drum is out of round. Ordering drum. Part is not showing in stock at Marcone. Office to contact customer with next service date. ; ordrng 1 W10545923 (Drum) and 1 W10837625 (Motor pulley), used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GARF30FDGB00
Near Olmsted Township, OH 44138
Marie V
Job Details:
04/25/2022
No refrigerant to recover. Replaced filter drier and set unit into 28 inch vacc. No changes on gages. Filled unit with r134a 4.8oz. Full frost on evaporator. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near North Olmsted, OH 44070
Gabriel P
Job Details:
04/25/2022
"Found roller bearings squeaking,gave estimate he will not fix hes going to buy new ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
GE RANGE
Model JHP560V4AD
Near Cleveland Heights, OH 44106
Manny
Job Details:
04/25/2022
"Replaced burner element, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Garfield Heights, OH 44128
Jason N
Job Details:
04/25/2022
Cc unit door handle looseCustomer stated the door handle came off. They were able to reinstall but noticed the mount screws were loose. Confirmed. Replaced mount screws using customer supplied parts. Added blue thread lock to nuts. Reinstalled handle. Op test good.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Maple Heights, OH 44137
Jason N
Job Details:
04/25/2022
"Cc unit knob not working, not filling with waterCustomer stated unit knob keeps turning around and never stops, also unit is washing without enough water. Advised customer that the cycle knob is supposed to continually index around to cycle options, there is no hard stop. Ran deep water wash test with clothing load. Found hot water not coming in, valve on wall turned off. Unit filled with some water, sensed, and then continued to fill with water. Unit advanced to wash cycle. Advised customer unit will not fill tub with water by design.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXB00
Near Solon, OH 44139
Brian M
Job Details:
04/25/2022
Cleaned evap pan OP Test Ok Did not use drain tube unit already updated
We serviced a
MAYTAG STACK W/D
Model LSE7806ACE
Near Fairport Harbor, OH 44077
Dan H
Job Details:
04/25/2022
"Customer complaint of loud noise, confirmed, found blower wheel cracked, found idler pulley worn, unit needs new blower wheel and idler pulley ; ordrng 1 WP6-3037050 (Pulley) and 1 Y303836 (Blower), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 11028082700
Near Mentor, OH 44060
Dan H
Job Details:
04/25/2022
"Installed new bearings, op test good"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Ridgeville, OH 44039
Angel
Job Details:
04/25/2022
Cc that unit was clicking on the beginning of cycle. Tested unit and would make a scraping sound. Verified underneath and found that the cam was stripped and gearcase was starting to leak a little explained to customer and they wanted to get cam replaced and they said they will use it until washer goes out completely. Tested unit and filled and started washing as should. Opt test ok.; used 1 W10721967 (PULLEY) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ02
Near Westlake, OH 44145
Angel
Job Details:
04/25/2022
Cc that unit has F21 error code draining issue. Removed bottom panel to washer to verify drain catch and found it clogged up with a sock underwear and some plastic packages cleaned everything up tested unit and started draining as should. Opt test ok.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Parma, OH 44134
Angel
Job Details:
04/25/2022
Replaced dish rack. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Euclid, OH 44132
Joe O
Job Details:
04/25/2022
"Cc: not cooling properlyFound temps in ff section at 64 degrees, freezer at 14. Ohmed out thermistors from control. Found thermistors reading correct. Ohmed out defrost circuit, found circuit open. Needs control, evap thermistor and evap fan harnessFan harness out of stock. Office to reschedule; ordrng 1 W11581973 (Evap harness) and 1 W11558182 (Control) and 1 WPW10384183 (thermistor)"
We serviced a
WHIRLPOOL WASHER
Model MVWC200BW0
Near Garfield Heights, OH 44125
Corina B
Job Details:
04/25/2022
Started a cycle with clothes. Watched the whole cycle. Working as designed. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Brecksville, OH 44141
Corina B
Job Details:
04/25/2022
Replaced the ice maker. Cycled. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2342LF2
Near Wickliffe, OH 44092
Joe O
Job Details:
04/25/2022
Installed control. Unit will not function with new control. Re installed old control. Customer stated unit has been working with just the thermistor.Took both new controls for return. Office to contact for refund of control. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near North Royalton, OH 44133
Marie V
Job Details:
04/25/2022
"Cc that the unit is not spinning out the clothes all the way and they have to run drain and spin. Ran diag found error code F0E2 oversuds Fault is displayed when Suds prevent the basket from spinning up to speed or the pressure sensor detects rising suds level. Verify pressu sensor, is clear. Ran calibration and explain cust why unit wasnt getting up to speed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bay Village, OH 44140
Manny
Job Details:
04/25/2022
"Cc unit leaks from filter stated he just replaced the filter, stated he has extended warranty but not sure if is cover under warranty for the leak, but he wants it looked at to submit the estimate to warranty company and see if repair is cover found small pin hole on filter housing and need to be replaced, this is a functional issue so should be covered.; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258DEM01
Near Solon, OH 44139
Brian M
Job Details:
04/25/2022
Cc unit not cooling Found unit to operating properly 0 In freezer and 38 in fridge Advised to watch
We serviced a
MAYTAG REFRIGERATOR
Model RSD22A
Near Aurora, OH 44202
Brian M
Job Details:
04/25/2022
Cc unit leaking Found drain tube clogged Cleared drain tube OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Independence, OH 44131
Corina B
Job Details:
04/25/2022
"Replaced the gearcase, rotor, stator, clutch. Agitator was seized to the gearcase. Tried using hot water to remove the agitator, n/g. Will need a new agitator. ; ordrng 1 W11550891 (Agitator)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Painesville, OH 44077
Dan H
Job Details:
04/25/2022
"Customer complaint that door is not closing, found mounts ripped out causing dishwasher to move when door is opened, remounted dishwasher, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Willoughby, OH 44094
Joe O
Job Details:
04/25/2022
Installed console. Ran test cycle. Op test ok
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS07
Near Cleveland, OH 44120
Jason N
Job Details:
04/25/2022
"Cc unit sparking inside when in useCustomer stated the speaking was originating from behind the upper panel. Unit was uninstalled, customer was remodeling kitchen. Pulled outer case, found diode blown out and arcing to ground. Replaced diode using truck stock part. Ran heat test cycle for 1 minute with water, no arcing, high side operation good, water hot at the end. Op test good.; used 1 WP4313101 (DIODE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Westlake, OH 44145
Gabriel P
Job Details:
04/25/2022
"Replace harness and ui and console,opt test ok it started working show customer"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120KPS00
Near Bay Village, OH 44140
Manny
Job Details:
04/25/2022
"Cc unit not heating it has power, stated its making a loud humming noise, ran test and magnetron is loud, unit will need a magnetron, cap, diode and mag thermostat.; ordrng 1 W10818686 (magnetron) and 1 W11256462 (diode) and 1 W10850446 (capactr-mg) and 1 W10598693 (thrmst-fix)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Ravenna, OH 44266
Brian M
Job Details:
04/25/2022
Installed cover OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM0
Near Avon, OH 44011
Angel
Job Details:
04/25/2022
Cc that unit was mot making ice. Verified and found that the ice maker was off but she said she was missing with it trying to see if it would work verified temperatures and the freezer was at 8* and ff section at 43* but was not running at the moment. Took off ice maker cover and ice maker was at home position cycled and filled as should. Can not find any issues with it so i lowered the temperature to the unit to see if it would help and if anything to give us a call back but unit is cycling and filling as should also noticed a small dip where the switch is so i installed a spacer for the switch to be pressed in properly. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, OH 44094
Joe O
Job Details:
04/25/2022
Installed element. Found supply line leaking. Advised customer to have plumber out to repair supply line. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Cleveland, OH 44143
Jason N
Job Details:
04/25/2022
"Cc unit rear damaged and leaking from back connections Customer stated the rear panel is dented and also the water line doesnt connect up to unit, leaks. Verified rear panel dented in. Replaced rear panel using customer supplied pre Id part. Found polyethylene source line is missing ferrule and nut hardware. Found this hardware stuck inside unit water line connector, hardware is damaged and corroded. Advised customer they will have to replace hardware or source water line or contact a plumber."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Geneva, OH 44041
Dan H
Job Details:
04/25/2022
"Customer complaint that wheel is broken, found wheel missing axle that holds it in place, installed new axle from truck stock surplus, op test good ; used 1 W11476984 (Axle) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.6215911
Near Brooklyn Heights, OH 44131
Gabriel P
Job Details:
04/25/2022
"Steam again and unclog drip pan tube if it continues to get clog then is not repairable cause something must of fall in the hole have way in the cabinet of fridge cause when I unclogged it it shouldnt get clog right away it just not possible also show customer my work and she saw it was clear and unclogged,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Avon Lake, OH 44012
Manny
Job Details:
04/25/2022
"Cc unit not spinning the clothes, found a load of sheets in the unit but wasnt distributed properly, ran diagnostics and found error F0E9 for off balance pause, cleared error and ran test cycle, no issues, ran the sheets on drain and spin, unit is working as designed. Advise customer to make sure the clothing are distributed evenly around the basket to avoid off balance load. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model KSGB900ESS5
Near Seven Hills, OH 44131
Corina B
Job Details:
04/25/2022
"CC that the front left burner flame is half on and half off on a simmer. Confirmed. Found the burner head closed half away around. Will need a new burner head. Cust can install. Adjusted the flames to a simmer. Opt test ok ; ordrng 1 W11367105 (Burner head), O-SMS tckt"
We serviced a
GE REFRIGERATOR
Model PYE22KSKBSS
Near Mentor, OH 44060
Joe O
Job Details:
04/25/2022
"Cc: filter will not seat correctlyFound old filter tab broken. Removed filter. Filter slid right back in. Customers instructions stated to turn, filters do not need turned. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Euclid, OH 44117
Jason N
Job Details:
04/25/2022
"Cc unit stuck on washing cycleCustomer stated they were cleaning out tub/agitator then unit wouldnt start/stop cycle, stuck in wash. Canceled cycle. Ran diagnostics, found code f8e3 for overflow condition. Ran auto test and calibration. All functions passed. Asked customer if they were pouring water into unit while they were cleaning it out, they stated they were. Unit registered overflow condition and was stuck in cycle. Unit is working as designed at this time. Op test good."
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Ashtabula, OH 44004
Dan H
Job Details:
04/25/2022
"Customer complaint that unit is not completing cycles, ran diagnostics found f8e3(overflow condition), f7e5(shifter fault ), and f0e2(oversuds) error codes , unit shifts from agitate to spin and back, started normal wash cycle, unit filled to normal water level and began washing, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
WHIRLPOOL REFRIGERATOR
Model JSC24C8EAM00
Near North Royalton, OH 44133
Marie V
Job Details:
04/25/2022
"Replaced evaporator and filter drier. Filled unit back up, op test no good. Called BJ unit had a moisture restriction. Corrected issue. Set to vacc 30. Filled with r134a 5.2oz. Op test okAdvice cust to allow 24 hours to reach normal temps."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Cleveland, OH 44109
Gabriel P
Job Details:
04/25/2022
"Replace motor ice,opt test ok"
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model LFMV1846VF
Near Avon, OH 44011
Angel
Job Details:
04/25/2022
Cc that unit was missing a bracket. Verified and found that unit was missing the t nut with bracket opened up unit and found the bracket and was good just needed to be installed replaced bracket. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Garrettsville, OH 44231
Brian M
Job Details:
04/25/2022
Customer did not receive part Needs reorder Inspected found timer not stopping Part not in stock ; ordrng 1 W11596043 (Timer)
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Parma Heights, OH 44130
Corina B
Job Details:
04/25/2022
"CC that the unit does not finish a load, and does not start. Ran diag F7E5 SHIFTER FAULT. Found a wire broken at the shifter. Will need a new harness and cam.; ordrng 1 W11448788 (Harness) and 1 W10721967 (Cam)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ00
Near Euclid, OH 44117
Jason N
Job Details:
04/25/2022
Installed new door. Tested all dispense functions. All tested good. Customer satisfied with appearance. Op test good.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Conneaut, OH 44030
Dan H
Job Details:
04/25/2022
"Customer complaint of squealing noise, confirmed, found belt squealing, installed new belt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FBS01
Near Columbia Station, OH 44028
Marie V
Job Details:
04/25/2022
"Cc that the unit was leaking from de dispenser and the ice was melting . Too. Temps -3* on freezer and 39* fresh food section. Do not feel any air coming in from duct for ice maker. Verify at freezer , is clear, ran diag step 120. Ice maker is getting proper voltage ice maker is not operating. Unit will need new ice maker. ; ordrng 1 W11557001 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Westlake, OH 44145
Gabriel P
Job Details:
04/25/2022
"Customer complaint that grease is getting between door advise her ,that will happen is normal and to try to be careful to not spill anything on door,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Painesville, OH 44077
Joe O
Job Details:
04/25/2022
Installed suspension rods. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Andover, OH 44003
Brian M
Job Details:
04/25/2022
Cc unit not selecting Found no issues with ui customer not able to push buttons hard enough to make selections OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Jefferson, OH 44047
Brian M
Job Details:
04/25/2022
Cc pre soak not working Found not plugged in Plugged in harness OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Lakewood, OH 44107
Corina B
Job Details:
04/25/2022
"CC that the clothes are still wet, cold water on hot. Ran diag F0e2 OVER SUDS CONDITION DETECTED,. Checked the hot and cold correct. Started a cycle with towels. Towels are damp. Advised cust to use 1-2 tablespoons of he detergent. Opt test ok"
We serviced a
GE DISHWASHER
Model GDF620HGJ5WW
Near Madison, OH 44057
Dan H
Job Details:
04/25/2022
"Customer complaint that control panel is not powering up, confirmed, found led flashing 7 times indicating csm trip, reset control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Wellington, OH 44090
Marie V
Job Details:
04/25/2022
Cc that the freezer light is not working. Confirmed. Replaced light. Op test ok
