Local Reviews
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Tim G.
Kitchenaid wall oven combo KEMS308SSS04, Pulled unit from wall and installed the mag and inverter. Tested unit and found the mag to have an abnormal buzzing sound when power is applied. Disconnected mag and tested unit again and found noise gone. Spoke to EB who stated that the internals of the mag may be loose from manufacturing. Re ordering mag.
Brian B.
WTW4616FW0 WHIRLPOOL WASHER CC that machine not putting enough water in. Ran diag. No codes.. ran calibration and auto test. Ran normal cycle with clothes. All functions normal. Advised customer. Optest ok.; Job Cmpltd,
Dan H.
MAYTAG WASHER MHWE301YG00 Customer complaint that when unit spuns it makes a high pitch squeal and leaks water, found bearings worn out, unit needs new front tub, back tub and basket, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer does not want repair; ordrng 1 W10285623 (tub-outer204.76) and 1 W10305749 (tub-FRONT 147.68) and 1 WPW10205253 (basket366.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Brian B.
FGHF2366PFAA FRIGIDAIRE REFRIGERATOR Replaced listed parts.. optest ok.; Job Cmpltd,
Brian B.
GTDP220EF4WW GE DRYER Replaced listed parts. Ran test cycle. Optest ok..; Job Cmpltd,
Brian B.
WTW7000DW1 WHIRLPOOL WASHER CC that machine keeps resetting the time and it doesn't agitate properly. F0E3, overload, and F0E5, off balance.. ran a calibration and ser test cycle. Wash plate moving properly. Ran a rinse and spin. Machine operating properly. Advised customer on overloading. Optest ok.; Job Cmpltd
Brian B.
KEBS109BSS00 KITCHENAID WALL OVEN Pulled oven.. Replaced control panel thermal fuse. Optest ok.
Dan H.
MAYTAG REFRIGERATOR MSF25D2EAB00 , Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 4 degrees evaporator fan is running, no air flow into fresh food section, found a bag of radishes pushed against lower air channel(see pic) removed, airflow did not improve, found lower air channel frozen up again, steamed out air channel, good air flow into fresh food section now, advised customer to make sure that lower air channel is not blocked; Job Cmpltd,
Brian B.
WDF520PADW7 WHIRLPOOL DISHWASHER No responce from panel. Found outlet behind machine worn and cord loose. Advised customer she will need electrician to replace outlet. Used ex cord to show customer machine is operating properly. Optest ok.; Job Cmpltd,
Chad P.
JGS1450DP1 JENNAIRE RANGE Installed control. Op test ok. ; Job Cmpltd,
Dan H.
MAYTAG DRYER MEDB755DW2 Customer complaint that unit is taking too long to dry, dryer vent is approximately 20 ft(see pic), started timed dry cycle, unit is heating, found outside vent clogged with lint(see pic), removed clog, good air flow now, op test good ; Job Cmpltd,
Chad P.
WTW4900BW0 WHIRLPOOL WASHER Found unit in suds lock. Showed cust how to remove. Ran normal wash and drained unit out. Op test ok. ;
Dan H.
WHIRLPOOL DISHWASHER KDTE334DSS0 Customer complaint that unit is leaking, found unit leaking passed sump assembly seal, unit needs new sump assembly, customer does not want repair; ordrng 1 WPW10455261 (pump&motor152.74), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Chad P.
MEDB835DW3 MAYTAG DRYER Installed console and control. Op test ok. Placed core on truck for return. ; Job Cmpltd,
Dan H.
MAYTAG OTR MICROWAVE MMV4205DS1 Customer complaint that unit is not starting it just flashes open/close door, unit needs new cams and door switches, installed cams and door switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Dan H.
WHIRLPOOL DISHWASHER MDB8969SDM Customer complaint that door pops open mid cycle and customer floods floor, customer states unit keeps running after door is open, started normal wash cycle, opened door, cycle paused when door is opened, door did not pop open, unit is operating as designed ; Job Cmpltd,
Gail V.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 Customer complaint of frost build up in freezer section, found slight gap in top of freezer section door seal, applied heat and petroleum jelly to draw gasket to cabinet, op test good ; Job Cmpltd,
Chad P.
WTW5900TW0 WHIRLPOOL WASHER Found agitator only spinning in spin. Shifted basket right to left and it broke free. No faults found with drive system. Ran normal wash and drain spin. Op test ok. Possible stuck break or issue with clutch. Advised to use as normal. If issues return plase contact us back.
Chad P.
WED9600TW0 WHIRLPOOL DRYER Installed rollers. Found support was actually not damaged. Office to please refund cost for support. Op test ok. ; Job Cmpltd,
Jeff M.
WTW7040DW1 WHIRLPOOL WASHER Customer is using too much detergent. And she's using a quick cycle for a majority of her wash which is not allowing The clothes to be completely rents clean explain to her the quick wash is only for small loads and freshening up clothing not washing full loads ; Job Cmpltd,
Jeff M.
WTW4616FW1 WHIRLPOOL WASHER Washer was stuck in the drain cycle I recalibrated the computer unit tested good I explain to the customer how to properly use the new washers; Job Cmpltd
Dan H.
MAYTAG REFRIGERATOR MRT311FFFH Charged unit with 4.4oz of r134a, good frost pattern now, op test good, advised customer to allow 24 houurs before stocking; Job CmplTD
Jeff M.
KFIS20XVMS8 KITCHENAID REFRIGERATOR Customer had a plugged drain in the back of the freezer I steamed the freezer out install the drain kit from truck stock unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock,
Arthur V.
WHIRLPOOL DISHWASHER WDF540PADW2 Installed new inner panel--- no good. ---- water POURS out center of door on start up -----talked to GS no answer. Called techline talked to andrew air vent was covered and should be open to atmosphere. Andrew suggested to replace lower spray arm and rear manifold ; ordrng 1 W10340594 (manifold) and 1 WPW10340741 (tube-feed) and 1 WPW10491331 (arm-spray) and 1 WPW10498900 (arm-spray), schdld next appmnt for 5/1 MON !,
Arthur V.
GE REFRIGERATOR GFE29HSDASS Gears do not have "connectors ". Need to order connectors ; ordrng 2 WR02X13631 (connnector gear pini)s, schdld next appmnt for 5/1
Jeff M.
MEDB850YW0 MAYTAG DRYER When I got there the unit was not heating I took the machine parts inspected the heating element and all the fuses reassemble the machine and started working; Job Cmpltd
Jeff M.
JDS9860AAP JENNAIRE RANGE Installed new part unit op tested good ; Job Cmpltd
Arthur V.
GE WASHER GTWN4000M0WS Found loud noise from tube and shaft assy bearing. Also rust coming from tub bushing. Needs both. Est = 89.95 sc---180.00 labor----497.72----total est = 819.49. Parts needed are 1- WH2X1198. And 1- WH38X10017. CUST DOES. OT WANT REPAIRED. ;
Jeff M.
KDTE704DPA0 KITCHENAID DISHWASHER The right rail is breaking down falling apart it's needs new railings; ordrng 1 W10822165 (RAIL L) and 1 W10822166 (RAIL R),
Jeff M.
KFIS29PBMS00 WHIRLPOOL REFRIGERATOR Unit was not dispensing water or ice I pressed the paddle and tested the water valve it was not receiving any power needs new main control the control is discontinued; ordrng 1 W10581605 (cntrl-elec N/A),
Arthur V.
GE DISHWASHER GLD6966R10SS Complain no heated dry. Found 16 ohms at bd at j2 connector number 6 and neutral --- element good. Bd broken at screw where it connects to unit. Needs control bd est = 89.95 sc----98.00 labor----173.64 parts--- total est=386.00. Part needed is 1- WD21X10382--- customer does not want repaired. ; , Job Cmpltd,
Jeff M.
MFX2876DRM02 MAYTAG REFRIGERATOR The unit is frosting in the fridge frost is along the top of the evaporator it already has the updated service pointer to readjust thermister. It is a possibility the fan is not running as fast as it should the unit needs a new evaporator fan and control
Arthur V.
WHIRLPOOOL WASHER WTW4800XQ4 Upon arrival unit in a forced drain mode after plugging back in ---- ran diagnostics no errors--- ran auto test unit cycled and completed with no errors. Cycled unit on normal light Unit filled and started to agitate cancelled cycle op test good. Could not duplicate issue ;
Chad P.
FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Found unit cooling and defrosting at the same time. Wiring and bimetal checks good. Needs control replaced. ; ordrng 1 5304498781 (CONTROL),
Chad P.
WMH53520CS6 WHIRLPOOL MICROWAVE Found bulb failed. Needs replaced.
Chad P.
PYE22TSHFSS GE REFRIGERATOR Found ice maker mold leaking into basket freezing the cubes together. Needs ice maker replaced. ; ordrng 1 WR30X10160 (ice maker asm-for do)
Chad P.
GSS20GEWRCC GE REFRIGERATOR Found water line in door frozen. Ice maker is making ice. Spoke with ge tech chat. Gave pn for water tube kit. ; ordrng 1 WR49X10173 (dispenser water tube),
Brian B.
ZISP420DXBSS GE REFRIGERATOR Replaced listed parts. Tested lights. LED lights still did not work. Per GE ser bul. Checked transformer vol. 120v to pri winding... 0v on sec winding. Should have 27v ac on sec winding. Will need new transformer.
Corina B.
ALW480DAW AMANA WASHER CC that there was smoke coming from the unit. Found the belt was broken. Pulleys are moving freely.
Tim G.
Maytag top load washer MVWX655DW0, Customers complaint is that the unit started to run on its own. Customer had unit unplugged when arrived. Applied power to unit and found unit in a emergency drain mode. Canceled drain and checked for errors. Tech found no stored errors and ran a self diagnostics test. Unit completed test without failure. Tech noticed a lint catch on the drain hose that was full of lint (could cause a slow/no drain) and advised the customer to clean or replace. Tech ran a reset of the control and a recal cycle, op test good.
Tim G.
Whirlpool SxS refrigerator WRS537SIAF00, Customers complaint is that the unit is freezing in the ff section. Checked unit and found temps in the upper 20's at all levels of the ff. Checked and found the damper door broken and needing replaced. Quoted customer for repair and ordering the damper asm. Tech made adjustment to damler door to help with freezing in the ff and left asm unplugged.
Eric M.
KITCHENAID WALL OVEN KEBS109BSS00 Comp that when baking, sometimes she accidentally presses the start ket instead of the timer, and goes into preheat and stays there for an extended period of time. Iaw wpsp W10689408: "Models: Concern: Oven stays in the Pre-Heat mode. Cause: If the cooking set temperature is changed during the cooking cycle (pre-heat or main cooking) without pressing “CANCEL”, the oven will go into a prolonged preheat operation. Correction: Instruct customer that if they want to make any temperature changes to a current cook cycle, they must first cancel the original settings (press “Cancel” key) and then reprogram a new bake cycle." Init svc test iaw tech sheet, no faults. All tests passed. Heated up oven, then showed cust what happens if cycle is not cancelled before setting new temp.; , Job Cmpltd,
Eric M.
MAYTAG WASHER MVWB700VQ0 , Comp that after parts were installed, she washed a load, which ran thru fine, but then when she ran a 2nd load, it stopped and did not continue, and she had to run a drain/spin cycle, which worked fine. Init svc test iaw tech sheet, no saved faults, ran auto test, basket not floating. Attempt to remove basket no good, even used break free lubricant to free basket, then tried to remove the bearing and basket, no good, the shaft is seized to basket and tub, going to need the basket and tub replaced, spoke to gs. Tub available fm v&v.; ordrng 1 W10193886 (TUB) and 1 W10296143 (BASKET), schdld next appmnt for 4/25 TUE 2-5
Eric M.
GE REFRIGERATOR PFSS6PKXCSS Replaced heater and bi-metal, advised cust to monitor for 48 hrs. Noticed the ice door not closing all of the way, removed the dispenser assy, found the spring is broken, cannot just purchase the spring, have to get entire dispenser assy, cust declined, sealed the chute up with paper towels.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job completed
Eric M.
WHIRLPOOl DISHWASHER WDF750SAYB3 Replaced pump/motor assy, ran thru svc test iaw tech sheet, optest good.; Job Cmpltd,
Eric M.
MAYTAG WASHER MVWC415EW2 Replaced shield, ran auto test, no more rubbing sound, optest good.; Job Cmpltd,
Eric M.
WHIRLPOOL WASHER NTW4650YQ0 Comp not completing cycle. Upon arrival, tub full of water and clothes, and wash indicator illuminated. Pressed start/cancel key, water draining out and the wash indicator went out. Put into manual drain and high speed spin so clothes could be removed fm washer. Init fault code display, no faults. Calibrated washer. Ran auto test, passed. Appears that the washer is operating just as it was designed to operate by the manufacturer.; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KRFC704FPS00 Unit recieving 120 vac at 60 hertz Installed control, op test ng, still high pitch noise from ui Call wptl joul, said to door and side uiCall wptl with results either way, fixed or notSr# 7718858997; ordrng 1 W10849514 (DOOR LEFT FF) and 1 W11039890 (UI SIDE DOOR), schdld next appmnt for 4/28 FRI ! [**],
Tim G.
Whirlpool top load washer, WTW7300DW1, Customer's complaint is that the unit doesnt wash anything and leaving detergent behind on clothing. Customer showed tech examples of clothing that didn't wash well (baseball pants). Customer using too much detergent and was advised to only use 2tbls. Tech also instructed customer on loading (like loads and loading around the wash plate and not on top). Tech also suggested that the customer tey a bulky/sheets with a deep water wash cycle for better results. Customer is not happy with unit and has expressed that both whirlpool and home depot. Tech supplied the customer with the consumer line number to whirlpool. Checked for stored errors and found unit working at normal op.
Eric M.
MAYTAG DISHWASHER MDBH979SAW0 Comp will not start, clean light blinking. At temp to enter svc test unsuccessful, control lock enabled, disabled control lock, 2nd attempt to enter svc test good, have the following faults present: 2-1 (user interface - stuck key); 3-3 (thermistor/owi - failed calibration); 10-1 (dispenser - electrical problem), cleared faults, ran thru auto test, heated dry indicator blinking. Cuecked the ribbon cable following test, ribbon cable discolored, needs user interface replaced.; ordrng 1 W10811166 (USER INTERFACE), schdld next appmnt for 4/25 TUE 8-11,
Eric M.
KITCHENAID DISHWASHER KDTE404DWH0 Comp no water going in. Found debris stuck under float switch, removed, ran thru svc test iaw tech sheet, optest good.; Job Cmpltd,
Robert A.
MAYTAG DRYER DE412 Check over unit, found motor bearing bad, needs motor Quoted, cust to replace; ordrng 1 W10410999 (motor-drve130.71) and 1 WPY312959 (BELT32.19), used 1 SHIPPING (SHIPPING AND HANDLING)
Robert A.
WHIRLPOOL REFRIGERATOR M8RXEGMAB02 Complaint, can not turn off, found bail arm out of place, reset, cycled i/m, op test ok Svc only; Job Cmpltd,
Robert A.
MAYTAG DRYER MGD5500FW0 Installed drum, ran unit, op test ok; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KRFC300ESS01 Cycled i/m, Found water dripping out of i/m into bin, replaced i/m, cycled, op test ok;
Robert A.
WHIRLPOOL DRYER WED4616FW0 Ran unit, good heat and air flow through unit, heater cycling, working correct, op test ok Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard; Job Cmpltd,
Tim G.
WHIRLPOOL DISHWASHER KUDC10FXSS5 Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good. ; Job Cmpltd
Tim G.
KENMORE DRYER DRYER Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food caused by a mouse. Cleared the food and found the harness chewed through. Found the unit needing the main harness, control, and element. Quoted customer for repair and they declined due to cost. Left unit unplugged to prevent use. ; , Job Cmpltd,
Tim G.
WHIRLPOOL WASHER WFW75HEFW0 Installed new control panel and checked the times of each cycle. All times back to normal, op test good. ; Job Cmpltd,
Tim G.
KITCHENAID DISHWASHER KDTM354DSS4 poke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good. ; Job Cmpltd,
Tim G.
WHIRLPOOL WASHER NTW4601BQ1 Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amount of water. Instructed the customer that when the cycle is started and if they try to change any option they have to reset the control due to programming. Unit working as designed and no errors stored. ; Job Cmpltd,
Tim G.
MAYTAG WASHER MVWC415EW1 Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill then to agitate. Customer is using a GFI for her power supply and was advised that it should be changed to a regular 120vac outlet. Unit completed the agitation and began to drain. Unit then paused and began to spin and completed a full spin cycle. Instructed customer on loading and detergent amount. Unit is working as designed. ; Job Cmpltd,
Tim G.
GE MICROWAVE PVM9195F1SS Installed new switches, holder, and lever. Tested unit with a cup of water, op test good. ; Job Cmpltd,
Tim G.
ADMIRAL WASHER ATE4676BQ1 Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit with a load of large bath towels in the rinse and spin to find the unit to spin good. Tested unit a second time with the same load to find the same result. Advised customer on loading that to make sure they are doing like fabric loads and to divide evenly when loading to prevent off balance loads. Unit working at good op. ; Job Cmpltd,
Tim G.
FRIGIDAIRE REFRIGERATOR FGHB2866PP Customers complaint is that the unit will not produce ice. Customer stated they just replaced the water filter and the ice stopped shortly after that. Checked and found the fill tube frozen caused by the low pressure before replacing the filter. Cleared with steamer, op test good. ; Job Cmpltd, O-emld tckt [SdLink\289665a.png], cstmr sgnd Dsclm
Tim G.
Kitchenaid dishwasher KUDC10FXSS5, Customers complaint is that the unit shut down in mid cycle. Checked and found the L1 and N connections at the pigtail loose causing the issue. Repaired connections, op test good.
Tim G.
Kenmore electric dryer 110.68132410, Customers complaint is that the unit has a burning odor to it when running. Pulled control panel and found it packed full with cat food cuased by a mouse. Cleared the food and found the harness chewed through. Found the unit needing the main harness, control, and element. Quoted customer for repair and they declinded due to cost. Left unit unplugged to prevent use.
Tim G.
Whirlpool front load washer WFW75HEFW0, Installed new control panel and checked the times of each cycle. All times back to normal, op test good.
Corina B.
WTW4616FW0 WHIRLPOOL WASHER Found unit not shutting off. Will need new control. Office to order parts. Alos, the unit is on plywood. Advised cust to put unit on solid ground.; ordrng 1 W10915205 (CONTROL),
Corina B.
NTW4605EW0 AMANA WASHER CC that the unit is not putting water in. Found the cold water valve was turned off. Turn cold water on. Found the drain pipe is blocked. Will need a plumber to unclog the drain. Optest ok.; Job Cmpltd
Corina B.
MED3500FW0 MAYTAG DRYER Checked the outlet. Found the outlet has an open l1 or l2. The washer outlet has an open ground and the water lines are live. Will need an eletrician.; Job Cmpltd
Corina B.
WRF560SEYM00 WHIRLPOOL REFRIGERATOR waived all charges. Cleared duck bill.adjusted bail arm. Op test ok no parts. left cust with whirlpool consumer number
Corina B.
GGW9250PW1 WHIRLPOOL DRYER CC that the dryer is making a loud noise. Found a beaded necklace in the blower housing. Advised cust that the dryer needed cleaned out. Cleaned dryer out, cust pd for the dryer to be clean,
Tim G.
Kitchenaid dishwasher KDTM354DSS4, Spoke to the customer over the phone and the customer stated that since the last time out she had found two plastic pieces in the bottom of the tub and was concerned about the condition of the unit. Checked unit when arrived and found the plastic parts belonging to the broken adjuster (holding brackets). Checked the condition of the brackets and found still good. Replaced the adjuster, op test good.
Tim G.
Amana top load washer NTW4601BQ1, Customers compliant is that the units water level switch is not working (no difference in water level). Tested unit on a small load level and found the correct amout of water. Instructed the customer that when the cycle is started and if they try to change any option they have to reset the control due to programing. Unit working as designed and no errors stored.
Tim G.
Maytag tool load washer MVWC415EW1, Customers complaint is that the unit will wash but not spin the clothing out. Tested the unit in service mode and found unit to spin ok. Found no errors stored. Checked unit in a rinse and spin and found unit to fill then to agitate. Customer is using a GFI for her power supply and was advised that it should be changed to a regular 120vac outlet. Unit completed the agitation and began to drain. Unit then paused and began to spin and completed a full spin cycle. Instructed customer on loading and detergent amount. Unit is working as designed.
Paul H.
WRF989SDAW03 WHIRLPOOL REFRIGERATOR Replaced board, still no LEDs, checked every LED, FC LED is preventing all of them from lighting, ordering LED module; ordrng 1 WPW10637153 (module),
Paul H.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Unit is not going into defrost on its own, manually entered defrost, heater kicked on, proving heat circuit good, needs defrost control; ordrng 1 WPW10352689 (cntrl-elec),
Paul H.
KEMC308KSS01 KITCHENAID MICRO-CONVECTION Replaced switches, problem persists, needs main control, searched part, no longer available, discussed with customer, we owe customer a refund for labor and parts;
Paul H.
WFE515S0EW0 WHIRLPOOL RANGE Will need range terminal block, no way to safely use dryer terminal block from t/s, ordering; ordrng 1 WPW10245259 (block-term)
Paul H.
WFG515S0ES1 WHIRLPOOL RANGE Preheated to 350F, gave extra ten minutes, temps were pretty spot on, explained the extra preheat time, op test ok.; Job Cmpltd,
Paul H.
WGD4800XQ3 WHIRLPOOL DRYER Squealing, found rollers and idler pulley sticking, replaced from t/s, tested, op test ok.; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
Paul H.
KUDS30IXSS4 KITCHENAID DISHWASHER Unable to reproduce issue, all pads and LEDs are responding appropriately.; Job Cmpltd,
Paul H.
WRF992FIFM00 WHIRLPOOL REFRIGERATOR Replaced evaporator cover, had to manually defrost evaporator to pull old one, good air flow now, op test ok.; Job Cmpltd,
Chad P.
WFW72HEDW0 WHIRLPOOL WASHER Found unit seems to be operating normally and hile speaking with cust loading and soap usage is correct. Unit is able to drain. However outof balance error code. Leveling is good. Per tech sheet. To replaced acu. ;
Chad P.
ED5HVAXVL02 WHIRLPOOL REFRIGERATOR , Found hairline fracture in icemaker and fill valve not closing completely to water disp. Needs valve and ice maker replaced
Chad P.
MAH5500BWW WHIRLPOOL WASHER Found pressure switch open. Both high and low fill switches failed. Needs pressure switch replaced. ; ordrng 1 12001891 (switch,pressure),
Tim G.
GE over the range microwave PVM9195F1SS, Installed new switches, holder, and lever. Tested unit with a cup of water, op test good.
Chad P.
MDB7749SBM2 MAYTAG DISHWASHER Installed handle and control panel. Op test ok. ; Job Cmpltd
Chad P.
WFE515S0EW0 WHIRLPOOL RANGE Installed bottom and side. Op test ok. ; Job Cmpltd,
Chad P.
KODE500ESS01 KITCHENAID WALL OVEN Installed convect fan. Ran bake at 400. Op test ok. ; Job Cmpltd
Chad P.
NTW4516FW1 AMANA WASHER Found hot water off. Turned on. Ran normal wash and drain spin. Op test ok. ; Job Cmpltd
Brian B.
GTZ21GBEBSS GE REFRIGERATOR CC of loud fan noise from freezer. Removed the fz back panel. Checked the fz fan, no ice build up. Could not duplicate the problem. Made sure fan cover is tight and not vibrating. Optest ok. ; Job Cmpltd
Brian B.
MVWB835DW1 WHIRLPOOL WASHER Replaced listed parts. Brought back core for return. Ran calibration and auto test. Ran a rinse and spin. Optest ok.; Job Cmpltd,
Tim G.
Admiral top load washer ATE4676BQ1, Customers complaint is that the unit goes off balance. Checked units error history and found a F0E5 off balance load detected. Tested unit wilh a load of large bath towels in the rinse and spin to find the unit to spin good. Tested unit a second time with the same load to find the same result. Advised customer on loading that to make sure they are doing like fabric loads and to devide evenly when loading to prevent off balance loads. Unit working at good op.
Tim G.
Frigidaire refrigerator FGHB2866PP3, Customers complaint is that the unit will not produce ice. Customer stated they just replaced the water filter and the ice stopped shortly after that. Checked and found the fill tube frozen caused by the low pressure before replacing the filter. Cleared with steamer, op test good.
Eric M.
KENMORE REFRIGERATOR 363.78592896 Comp still not making ice. Mold full of frozen cubes. Cycled im, heater not on. Checked resistance of the heater, heater open, needs im replaced. Quoted $98 labor. Gave senior discount. Repair declined, estimate only.; , Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WFW95HEXR2 Found door locked, lock light flashing, opened door, ran diognastics, mcu failure, lock failure, mcu recieving 120vac, ohmed motor, good, needs lock and mcu; ordrng 1 WP8183270 (LOCK 101.73) and 1 WPW10374126 (MCU224.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON ! [**],
Dan H.
GE WASHER GTWN2800D2WW Customer complaint that unit is leaking, found hole in drain pump housing caused by underwire from a bra( see pic, underwire found under drain pump), unit needs new drain pump, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; ordrng 1 WH23X10043 (PUMP66.57), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON !,
Dan H.
WHIRLPOOL WASHER WFW8740DW1 Customer complaint that door is locked and unit just makes noise when plugged in, unit unplugged when tech arrived, plugged unit in, drain pump started, display flashing f3e1, ran diagnostics found f1e2(motor control error), f3e1( water level system error) ,and f8e3(overflow condition) error codes, ran diagnotics quick test cycle, unit filled to correct level, agitated, drained, spun, unit completed test cycle, unit passed tech sheet tests for error codes shown, unable to duplicate the problem, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, also noticed customer has plastic style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd, saved tckt
Dan H.
ADMIRAL WASHER ATW4675YQ1 Installed new control, op test good ; Job Cmpltd,
Dan H.
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Installed new evaporator fan motor, op test good ; Job Cmpltd,
Dan H.
KITCHENAID DISHWASHER KUDS30CXSS0 Installed new hinges, op test good ; Job Cmpltd,
Eric M.
MAYTAG DRYER MEDB400VQ0 Comp no heat. Plastic accordian style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Good 120/240 vac. at terminal block. Removed front panel, interior full of lint, removed drum, front and rear felt drum bearings worn and no longer fully attached to drum, measure resistance of the heater, heater open, good 240 vac to heater. Needs to be vacuumed out, not covered by extended warranty, quoted $98 labor for cleaning of interior of dryer, needs heater and drum replaced.; ordrng 1 W10549614 (DRUM) and 1 WP8544771 (HEATER), saved tckt [SdLink\290489a.png],
Robert A.
MAYTAG WASHER MVWC6ESWW1 Cust states that at end of cycle, water enters unit for 15sec, Watched cycle 4x, unable to duplicate, op test ok; Job Cmpltd,
Arthur V.
MAYTAG DISHWASHER MDB4949SDM3 Recieved parts defective see pics ----need to reorder ; ordrng 1 WPW10591570 (pump&motor), schdld next appmnt for 4/24 MON !,
Dan H.
KITCHENAID REFRIGERATOR KFIS29PBMS00 Installed new ice box seal kit, op test good ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WSF26C3EXY01 Found fill tube line frozen. Possible this happened when working on dispenser issues-- cleared line and manually cycled ice maker unit cycled and filled. Unit op test good ; Job Cmpltd,
Arthur V.
WHIRLPOOL WASHER WFW9500TW03 Found unit needs drain pump and door hinge -- drain pump very noisy and door hinge bent. ; ordrng 1 280187 (pump-water) and 1 WP8183202 (hinge), schdld next appmnt for 4/26 WED 8-12,
Arthur V.
KITCHENAID SXS REFRIGERATOR KFXS25RYMS4 Replaced drip pan. Op test good ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Replaced ice maker kit. Op test good. Ice maker cycled and filled ; Job Cmpltd,
Eric M.
MAYTAG DRYER MGDB835DW3 Comp that the check lint screen indicator keeps coming on, and takes several tries to start. Foil accordion style vent hose attached to dryer (see pic), fire hazard, needs to be replaced with either a semi-rigid or solid metal vent. Init svc test iaw tech sheet, no faults, ran key activation and encoder test, all passed. According to the use & care manual, the check lint screen indicator will come on each time the unit is powered up as a reminder to check the lint screen, as soon as the door is opened and closed, then the cycle can be started and the indicator will go out. There were a couple of times that when start key was pressed, it did not start immediately, but did start, wetting finger did help to get it started. The unit is operating just as it was designed to operate by the manufacturer.; Job Cmpltd, O-emld tckt [SdLink\290284a.png], O-emld tckt
Eric M.
WHIRLPOOL REFRIGERATOR WRB322DMBW00 Comp that ff compartment was not cooling, but now is, but they have it turned up to highest temp setting for ff compartment. Good frost pattern on evap. Init forced defrost to ensure defrost ckt working, checked for 120 vac to heater, good, amp draw good, good continuity. Took out of forced defrost mode, put into svc test iaw tech sheet, all tests passed, put unit into a fixed defrost vice adaptive. Appears that everything is operating as designed, unable to find anything wrong.; Job Cmpltd,
Eric M.
WHIRLPOOL DISHWASHER WDF320PADB2 Cust had unit removed fm under counter upon arrival. Comp no water entering and not draining. Found the cover to the float switch off, and float switch lever not connected, corrected. Ran svc test iaw tech sheet, water entered and is washing, upon completion of test, all water drained, optest good.; Job Cmpltd,
Eric M.
WHIRLPOOL REFRIGERATOR WRF736SDAM12 Replaced user interface, optest good. Cust said there is no water coming out of the dispenser and not making ice. Made sure valve was open. Disconnected the waterline fm back of valve, no water flow thru the waterline, this is a plumbing issue, not an issue with the unit. The plumber showed up and i explained that i removed the waterline fm the units valve and there was no waterflow.; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB700VQ0 Replaced harnesses and mmcu, ran thru svc test iaw tech sheet, passed. Ran a rinse/spin cycle, appears to be operating normally now, optest good.; Job Cmpltd, saved tckt [SdLink\289138g.png],
Robert A.
MAYTAG REFRIGERATOR MFT2776DEM00 Ff 58 frz 68, nothing running, ff evap frozen, frz clear, ran diagnostics, thermistors good, ran test 4, can hear valve move, watched evaps, good, put in normal mode, unit starting to cool, op test okCust to watch; Job Cmpltd,
Robert A.
ELECTROLUX WASHER EIFLS55IIW0 Inspected tub and bellow, good, ran unit, good, per tech sheet, causes os torn clothes. 1. Incorrect use of chlorine bleach.2. Unfastened zippers, hooks, buckles.3. Rips, tears and broken threads.4. Overloading the washer.5. Degradation of fabric Can see rub marks on bellow, no sharp edges found, suggest smaller loads; Job Compltd
Brian B.
GDF520PGD0BB GE DISHWASHER Replaced the parts listed. Ran cycle test, optest ok.; Job Cmpltd
Alice M.
MVWX655DW1 MAYTAG WASHER Updated pop. Sent pic.. CC that machine won't go through cycle. Ran diag. F8E1, no fill long fill and F7E6, motor fault. Cleared codes..Ran manual diag. Hot and cold water are working. Ran gentle agitate. Shifter moved to agitate position and machine agitated. Ran low spin. Shifter moved to spin position and machine spun. Checked lower components. Nothing found. No friction on drive train. Ran tests again. This time would not start. Ohmed out motor windings from control. Motor checks ok. Capacitor checks ok. Per tech sheet, replace machine control. Customer wants to call best buy to see if they will replace machine. Do not order part unless customer call office.; Job Cmpltd,
Brian B.
NED4655EW1 AMANA DRYER Dryer won't start. Checked voltage at terminal block. No voltage. Checked breaker box. Breaker was off. Reset breaker. Checked voltage . L1 to neutral, 120v. L2 to neutral 120v. L1 to L2, 0v. Will need qualified electrician to repair house electrical.; Job Cmpltd
Jeff M.
WDF320PADW2 WHIRLPOOL DISHWASHER The dishwasher is plugged into a GFI that was tripped I recommend the cust to replace the outlet with a non-GFI outlet; Job Cmpltd,
Jeff M.
GHW9200LW WHIRLPOOL WASHER The washer has an F 11 error code miscommunications between speed and main control needs a new speed main control estimate only; ordrng 1 W10756692 (cntrl-elec) and 1 WP8181924 (CONTROL)
Robert A.
AMANA VERTICAL FREEZER AFU2067AW Found evap drain frozen, cleared, op test ok; Job Cmpltd,
Chad P.
KSSC36QTS00 KITCHENAID REFRIGERATOR Installed control assy. Unit all came back up and working except the ice door and the auger motor. Both have power. Needs auger and ice door. Office to please make sure shipping is correct. Also, plesae run cc on file for parts.
Chad P.
KCMS1555SSS2 KITCHENAID MICROWAVE Found mag open. Needs mag and diode replaced. ; ordrng 1 W10859575 (MAG) and 1 WPW10269016 (DIODE),
Chad P.
KDTE704DBL0 KITCHENAID DISHWASHER Found control panel not responding. Had 5vdc. Needs control panel replaced. Has warranty still on control panel. ; ordrng 1 WPW10537425 (CONTROL PANEL),
Chad P.
MGDC215EW1 MAYTAG DRYER Found handle cracked causing it to become loose. Also, coils sticking. Needs handels and coils replaced. ; ordrng 1 W10861225 (HANDLE) and 1 WPW10328463 (COIL),
Jeff M.
KDTE104ESS0 KITCHENAID DISHWASHER W10821953 Technical Service Pointer ui is not responding needs a new ui and divertor the shaft of the divertor has broken off ; ordrng 1 W10537869 (motor) and 1 W10860253 (UI),
Jeff M.
JJW2730WS02 JENNAIRE WALL OVEN Unit is displaying an f8e0 code low fan speed. P9-2 and P7-1 high fan speed and P8-4 and P7-1 low fan speed The fan is receiving proper voltage in the component testing section of the diagnostics mode the control registers the fans are not spinning. But i can hear the fans spin. The unit needs a new control what Tronic controls are under a five year warranty; ordrng 1 WPW10292568 (CONTROL)
Jeff M.
KUDS30IXSS4 KITCHENAID DISHWASHER The main control is receiving power the inline fuse tested good the unit is under 5 yrs old electronic controls are covered under extended warranty; ordrng 1 WPW10380685 (CONTROL) and 1 WPW10500175 (UI),
Jeff M.
ZBD8920DSS GE DISHWASHER Dishwashers leaking from the front from the door I leaned the dishwasher back farther is still leak and looked of the frame seals. Looked fine. So i removed the lower spray arm the unit for the most part stoped leaking unit also needs a lower door gasket and a lower spray arm; ordrng 1 WD22X10063 (arm spray lo) and 1 WD31X10131 (door inner & gasket),
Jeff M.
MRT311FFFH MAYTAG REFRIGERATOR Fridge is not cooling the compressor is on. it's drawling .38 amps there is no heat transfer the evaporator has no frost pattern I do not see any indications of a leak most likely the unit just needs charged it was never charged from the factory call Greg recommended CFC tech to come out and charge the unit;
Jeff M.
KMHC319EBS KITCHENAID MICROWAVE The noise that the microwave is making is a normal fan noise the fans and the kitchen is very large and empty which would amplify the noise the microwave will make unit tested good; Job Cmpltd,
Jeff M.
MVWC415EW MAYTAG WASHER The unit had a hand full of cat toys stuck under the unit i removed the toys unit op tested good ; Job Cmpltd
Jeff M.
MBF2258XEB1 MAYTAG REFRIGERATOR Drain was frozen installed new drain kit unit tested good; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd
Jeff M.
WDT720PADM WHIRLPOOL DISHWASHER Customer was not using rinse aid and not selecting the proper rinse cycle's; Job Cmpltd,
Dan H.
MAYTAG DRYER MEDC300BW0 Customer complaint that unit is not drying clothes, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, started timed dry cycle, unit is heating, good airflow outside, unit is operating as designed ; Job Cmpltd,
Chad P.
JDB3600AWP3 JENNAIRE DISHWASHER Installed sump assy. Op test ok. ; Job Cmpltd,
Dan H.
WHIRLPOOL WASHER RTW4516FW0 Customer complaint that unit is not draining, found unit paused at rinse cycle, unpaused cycle, unit completed rinse cycle and advanced to spin cycle, unit is draining, unit is over loaded, ran diagnostics found f0e5(off balance)error code, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, ; Job Cmpltd,
Chad P.
WFW75HEFW0 WHIRLPOOL WASHER Found hot water turned off. Turned on and ran normal wash and service test mode. Op test ok. Advised cust that a couple of he shutoffs are leaking and she should have a plumber service them. ; Job Cmpltd,
Arthur V.
GE WASHER GTW460ASJ2WW nit in a constant drain upon arrival. Let unit complete drain and called techline. Talked to bill. Went thru diagnostics unit getting a number 8 error pressure difference ---was told by techline to take a 1/16 drill bit and ream out opening in tub where pressure hose connects. -- did that, put into drain and spin cycle ---unit completed cycle. Op test good --no noise in spin----was told by techline small amount of flashing left in pressure hose opening causes this issue ; Job Cmpltd,
Chad P.
MEDC215EW1 MAYTAG DRYER Corrected front nylon slide. Op test ok. ; Job Cmpltd,
Arthur V.
WHIRLPOOL RANGE WFE540H0ES0 Replaced new cooktop. Op test good ; Job Cmpltd,
Chad P.
AFI2539ERW00 AMANA REFRIGERATOR Installed parts listed. Op test ok. ; Job Cmpltd,
Eric M.
KENMORE WASHER 110.24812200 Comp will not spin. Set to spin, just makes grinding sound. Found coupler broken, and gearcase has leaked oil out of it, basket spins freely as does agitator going to need gearcase, coupler, basket drive, and clutch assys replaced.. In order to complete this repair, the utility tub will have to be removed by the cust as there is no room to remove and replace the parts. Repair declined, job compltd
Robert A.
GE B/IN REFRIGERATOR ZIRS360NXARH Installed invereter kit, plugged in unit, comp and fans running, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,
Robert A.
KITCHENAID DISHWASHER KDTM404EBL1 Checked unit, leveled, rt front leg sinking into floor, watched unit run, no leak found, ran diagnostic cycle, no codes, watched cycle, no leak found, op test ok; , Job compltd
Chad P.
KDFE104DSS2 KITCHENAID DISHWASHER Installed lid kit and adjusters. Op test ok. ; Job Cmpltd,
Brian B.
IX6HHEXDSM01 IKEA REFRIGERATOR CC that food is freezing in ff section. Checked temps. Ranged from 33 to 36 deg. Set on 41. Entered diag, damper working properly. Went to step 212, ff temp offset. Raised 3 deg. Advised customer to monitor. Optest ok.; Job Cmpltd
Chad P.
IX6HHEXDSM01 IKEA REFRIGERATOR CC that food is freezing in ff section. Checked temps. Ranged from 33 to 36 deg. Set on 41. Entered diag, damper working properly. Went to step 212, ff temp offset. Raised 3 deg. Advised customer to monitor. Optest ok.; Job Cmpltd
Brian B.
MVWC555DW1 MAYTAG WASHER CC that no hot water entering machine. Ran diag.. f8E1, no fill, long fill. Ran manual diag. No hot water going in. Removed hose and found screw head blocking hose where hose is screwed to faucet. Removed obstruction. Ran calibration and test cycle. Optest ok.; Job Cmpltd,
Brian B.
GTD42GASJ0WW GE DRYER Replaced the belt. Ran a test cycle optest ok. ; Job Cmpltd,
Brian B.
WDT720PADM2 WHIRLPOOL DISHWASHER Found machine full of water. Checked drain hose. Found kink where hose connects to disposal. Rerouted drain hose. Ran diag test cycle. Optest ok.; Job Cmpltd,
Brian B.
ABL2233FES WHIRLPOOL REFRIGERATOR CC that the ice maker is making hollow ice cubes. Found the water filter needs to be replaced. Optest ok. ; Job Cmpltd,
Brian B.
KFIS29BBBL03 KITCHENAID REFRIGERATOR Replaced the part listed. Side lights started working.. freezer light still not working. Found open freezer light.replaced from surplus stock.. tested lights.. optest ok..; Job Cmpltd
Dan H.
MAYTAG DRYER PYE2300AYW Customer complaint that unit is not heating, found heating element open, unit needs new heating element, customer does not want repair; ordrng 1 LA-1044 (HEATER72.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Dan H.
WHIRLPOOL REFRIGERATOR GSC25C6EYY02 Customer complaint of knocking sound, noise is coming from ice maker after ejecting ice, unit needs new ice maker, installed new ice maker, op test good ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF989SDAB00 Unit leaking at where water tank connects to filter assy. Needs water tank ; ordrng 1 W10821719 (reservoir), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 4/24 MON !,
Arthur V.
KITCHENAID ICEMAKER KUIC18NNXS1 ound compressor not starting Tried test strip no good. Found start to run windings open part covered under 5 yr limited part only warranty. CFC TECH ONLY---extra time --cwow---cell number 440-487-9360----reschedule st customer request ----; ordrng 1 WPW10605286 (compressor), , schdld next appmnt for 4/27 THU !,
Eric M.
GE REFRIGERATOR TFX22ZMA Comp leaking fm fz and evap cover seal is not on the evap cover. Found the evap drain frozen, causing water to leak onto the fz bottom and freeze, then it melts and leaks. The evap cover gasket is bent over and not able to get it back on the cover, looked up part, part has been discontinued and is no longer available. Steamed out evap drain, have water flow.; , Job Cmpltd,
Eric M.
AMANA WASHER ALW780QAW Comp that the agitator broke off, flew up, and popped the lid open. Found the drive bell appears to have broken off, and is stuck inside of the agitator. Needs drive bell and agitator replaced.; ordrng 1 39508P (drv bell/seal kit 1938) and 1 40000501W (agitator 6232), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $107.74 Check # 1440, schdld next appmnt for 4/24 MON !,
Eric M.
GE REFRIGERATOR TFX27PFXFWW Comp lwr ff door hinge broke. Ff door gasket torn. Found the ff door hinge pin broke, and the lower cam and cam risers worn, upper hinge pin bent. Going to need upper & lower hinges replaced, along with cams and cam risers, also the screw in door gasket needs replaced. Quoted $188 labor (very extensive job - needs 2 count job). Spoke to Julie, she needs to get authorization for the repair, repair declined at this time, estimate only, they will call if they want repair completed.; , Job Cmpltd,
Brian B.
CAE2743BQ0 WHIRLPOOL WASHER CC that machine will not start cycle. When plugged in drain pump starts humming. Replaced pump from t/s. When plugged in, new pump starts running and does not stop.tried to place control into diag. Would not enter diag. Checked voltages on control oer tech sheet. 120v and 5 and 13 dc are present but control will not respond. Let run for over 10 min. Did not reset. Will also need new control.
Paul H.
MVWC200BW0 MAYTAG WASHER Seal has failed, causing water to leak and displace oil in gearcase, needs gearcase/seal, unit also has shifter faulter, shifter is t/s but if used before return visit may not have on hand, ordering shifter as well; ordrng 1 W10771758 (gearcase) and 1 WPW10006355 (actuator)
Paul H.
WTW5520SQ0 MAYTAG WASHER Timer not advancing, motor on timer is out and timer needs replaced; ordrng 1 WPW10042330
Paul H.
WRF560SMYW04 WHIRLPOOL REFRIGERATOR Unit is not defrosting, blocking air flow to RC, placed in forced defrost, heater activated, proving heater circuit good, needs main board; ordrng 1 W10836822 (cntrl-elec)
Paul H.
WTW7000DW0 WHIRLPOOL WASHER Ran diag, f7e5 shifter, f0e5 off balance, f0e3 over load, f2e1 stuck key, cleared, ran spin test, ratcheting sound, definitely needs a shifter; ordrng 1 W10754448 (clutch)
Paul H.
FFTR1821QB1 FRIGIDAIRE REFRIGERATOR Ice maker had over flowed, flooded kitchen, ordering ice maker and valve, should come as a kit, spoke with GS, part# not on breakdown, GS to research
Paul H.
NED4655EW1 AMANA DRYER Verified no heat, said timer wasn't advancing either, checked source, 120 to L1, about 30V to L2, L1-L2 comes in at about 45V, advised to have an electrician repair; Job Cmpltd,
Paul H.
WFE540H0AS1 WHIRLPOOL RANGE Replaced bake element, tested by preheating to 350F, heated to temp, temp good.
Paul H.
GI6SDRXXY07 WHIRLPOOL REFRIGERATOR Manually cycled IM, harvested, issue appears to be harvest thermostat, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
Dan H.
WHIRLPOOL REFRIGERATOR WRT311FZDT00 , Installed new thermostat, op test good, advised customer to allow 24 hours for refrigerator to reach proper temperatures; Job Cmpltd,
Robert A.
WHIRLPOOL DRYER WGD9400SW2 Found idler pully siezing, replaced, ran unit, op test okCust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard.; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,
Dan H.
WHIRLPOOL REFRIGERATOR GSC25C6EYY02 Customer complaint of knocking sound, noise is coming from ice maker after ejecting ice, unit needs new ice maker, installed new ice maker, op test good ; used 1 WPW10251076 (ICE MAKER ASSY) from stock, Job Cmpltd,
Dan H.
MAYTAG WASHER MVWB835DW0 Customer complaint that unit is going off balance during bedding cycle, ran diagnostics, no error codes found, found unit leaning slightly back, leveled unit, ran drain and spin cycle with wet bed sheets, unit spun sheets to almost dry, unit did not go off balance or walk off platform, Unit is operating as designed ; Job Cmptd
Dan H.
WHIRLPOOL RANGE WFC150M0EB0 Installed new broil element and control, op test good ; Job
Dan H.
WHIRLPOOL WASHER WTW8500DC0 Installed transmission, stator, rotor, and clutch, op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRX735SDBM04 ried to clean rust colored markings on right side fresh food door. No good. Needs door assy Advised cust special order up to 6 weeks for delivery (please send to correct address) ; ordrng 1 13107319SQ (dor-fip ss) and 1 WPW10393265 (nameplate), schdld next appmnt for 4/25 TUE !,
Eric M.
WHIRLPOOL REFRIGERATOR KFIS25XVWH3 Replaced and programmed hv board, optest good.; Job Cmpltd,
Gail V.
WHIRLPOOL WASHER WTW7000DW0 Comp leaving white lint on dark clothing, cust showed me pics on her phone, she says they come out of the washer like that. Asked her what she uses to clean the washer, she said she uses bleach, and does it every 30 days, but has not used affresh or any other cleaning product. There is a ring about 2/3rds of the way up the basket that appears to be fabric softener buildup that can be removed with a little elbow grease. Checked hot water temp in sink, is at 130 degrees. Init svc test iaw tech sheet, no faults, ran auto test, passed, calibrated. Called wptl, spoke to bill (sr#: 7718836191), said the ring around the basket is fm non-diluted fabric softener and excess fabric softener, not using a manufacturer approved washer cleaner like affresh, and excess detergent. Cust needs to use no more than 1.5 tbsp of HE detergent, same with the fabric softener, and to dilute the fabric softener with hot water prior to putting it into the dispenser.; Job Cmpltd,
Eric M.
WHIRLPOOL DRYER WED5000DW2 Cust showed pop. Comp of occasional squealing sound that eventually goes away. Found a button stuck in the felt bearing, removed, op test good.; Job Cmpltd,
Robert A.
FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Installed controls, ran unit, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW4880AW1 Installed gearcase, cam kit and shifter, ran recal cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR HR41018134 Found fill tube frozen, ohmed heater, good, jumped out per svc pntr, cycled i/m, good, op test ng, checked water in door, none, found filter frozen, checked damper ng needs damper asm; ordrng 1 W10814173 (DAMPER), schdld next appmnt for 4/21 FRI !,
Jeff M.
MVWB835DW1 MAYTAG WASHER Ran a rinse and spin with 6 large towels, a little harmonic vibration was present, but unit is on second floor, proceeded well within parameters, discussed loading, op test ok.; Job Cmpltd
Paul H.
MGT8720DS02 MAYTAG RANGE Replaced manifold, all valves staying off, require inward pressure to turn on, op test ok.; Job Cmpltd,
Paul H.
WRF736SDAF10 WHIRLPOOL REFRIGERATOR Waterline cracked at elbow, was able to cut back, tested by pulling water at door, no more leaks.;
Paul H.
WTW8500DW1 WHIRLPOOL WASHER Ran a rinse and spin with 6 large towels, went through fine, no noise, discussed loading, op test ok.; Job Cmpltd
Paul H.
WTW5000DW1 WHIRLPOOL WASHER Replaced main control, ran calibration and test cycle, went through test fine, op test ok.; Job Cmpltd,
Jeff M.
GFE29HGDHBB GE REFRIGERATOR Unit had a little bit of ice build up where the Freon lines enter and exit the evaporator clear the ice unit tested good
Jeff M.
MGR8800FZ0 MAYTAG RANGE Explain to the customer I guess that she was smelling was the first few seconds prior to the unit lighting unit tested good; Job Cmpltd,
Jeff M.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
JGB295SER1SS GE RANGE Customer heads in full at the bottom of your oven causing the unit to heat very unevenly she remove the tinfoil the temperatures leveled out; Job Cmpltd,
Jeff M.
NED4655EW1 AMANA DRYER The unit has flood damage see pictures unit is no longer under warranty.; Job Cmpltd
Alice M.
KUDC10FXSS5 KITCHENAID DISHWASHER Installed new part unit op tested good ; Job Cmpltd
Paul H.
MSF25D4MDM02 MAYTAG REFRIGERATOR Unit will work fine when in "filter bypass", as soon as filter is in, no go, has done this with multiple filters, ordering filter head assembly; ordrng 1 W10862461 (housing),
Paul H.
FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Customer stated three issues, first was sound issue, explained to me that the were out of town this weekend and when they returned the sound was gone, all functions running at present and unable to produce sound, second issue, if unit is set to 34F on RC, crispers freezer, showed customer damper for crispers and how they function, final issue, water LED on UI is out, ordering UI; ordrng 1 242058232 (user interface)
Jeff M.
WTW4800XQ4 WHIRLPOOL WASHER Installed new part unit op tested good. As I was taking the actuator out I found a cure oil on the actuator covering the sensor terminals inside. I started checking the different components located learned the washer unit needs a new belt motor transmission.; ordrng 1 W10721967 (cam) and 1 W10771759 (TRAN) and 1 WPW10006384 (BELT) and 1 WPW10677715 (MOTOR),
Jeff M.
JDS9860AAP JENNAIRE RANGE Installed the new switches I have power to the burners heads now it will spark it is very weak I try to disassemble the right burner had I could not remove it to clean I disassembled the left one found a dit of rust. ; ordrng 2 74004053 (sub 7432p073-60)s and 2 WP3403M075 (BURNER HEADS)s,