Local Reviews
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Arthur V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found gap in middle of freezer door seal. Used heat to reform seal. Unit op test good. Advised cust to make sure door is closing and seal is sealing for a week or two for memory to set in Door is closing properly and sealing properly
Brian M.
WASHER MAYTAG C71850309 Cc that soap staying in bleach spot Advised customer that soap goes in soap dispenser not bleach section OP TEST OK
Dan H.
DRYER MAYTAG MEDC215EW0 "Customer complaint that unit is not heating, found thermal fuse and element open, installed ew thermal fuse and element, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; used 1 279838 (ELEMENT), and 1 3392519 ("
Corina B.
DRYER WHIRLPOOL WGD5540SQ0 Replaced the timer. Optest ok
Robert A.
WASHER WHIRLPOOL MVWC565FW1 "Ran diognostics, 0-2 suds, ran recal cycle, good, ran spin, good, ran rinse and spin, good, op test ok"
Robert A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed ice door asm, tested, op test ok"
Jeff M.
DISHWASHER WHIRLPOOL WDF310PAAS1 Installed new part unit op tested good
Brian B.
WASH/DRY COMBO WHIRLPOOL WTW6400SW3 Replaced control. Ran test cycle with towels. No fault code. Op test ok. Brought back core for return.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
REFRIGERATOR KITCHENAID KRMF706ESS00 CC that there is frost and ice in the freezer. Found the gasket in the lt side is not touching the frame. Steamed the ice and frost out of freezer. Leveled the door. Steamed out the gasket. Optest ok.
Brian M.
REFRIGERATOR KITCHENAID KSSC48QMS01 Cc that water is leaking from underneath Found water leaking out of filter housing Customer stated that she hasn’t changed it in years. Removed filter filter housing has self bypass system Not leaking at this time and water still flows to dispenser OP TEST OK
Paul P.
WASHER AMANA NTW4516FW2 "Found washer on pallet also one support off the front left side, set spring support back on, Informed customer, they set washer on more even floor. Ran through diagnostic and manual tests, washer is operating properly now."
Chad P.
DISHWASHER KITCHENAID KDFE104HPS Vent checks good. Most likely an install issue or misunderstanding of the vent. Op test ok.
Chad P.
WASHER AMANA NTW4605EW0 Installed shield. Op test ok.
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint leaking from bottom of frz floor, confirmed frz floor a sheet of ice, found evap drain clogged, duck bill style drain tube, quoted, replaced ptrap, use S38253 for parts; used 1 W10619951 (TUBE-DRAIN) from stock"
Jeff M.
WASHER WHIRLPOOL WTW8040DW The unit had a off balance code I cleared the code recalibrate the unit op tested good
Jeff M.
REFRIGERATOR KITCHENAID KFCP22EXMP5 ICEMAKER was dead installed new part unit op tested good ; used 1 W10884390 (ICE MAKER ASSY) from stock
Gabriel P.
DRYER MAYTAG LDG9334AAE "Pick up part,opt test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRT541SZDB00 "Customer complaint of condensation all over fridge, confirmed, found gap in bottom right of ff section door opening, caulked, op test good"
David R.
WASHER AMANA NFW7200TW "Customer complaining leaking from left front. Ran service mode, passed. Checked houses. Dispenser hose lose, tightened up. Op test ok."
Brian B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "CC of not cleaning or dissolving soap. Ran diag, no codes... Ran test cycle, machine filled and main wash pump started. Diverted valve working. Dispenser working properly. Completed test/ calibration cycle. All functions normal. Advised customer to run hot water in sink first, use jet dry rinse aid, and use high temp wash option. Also, clean filter 1/ month... ran test cycle with finish pod, soap dissolved. Op test ok"
Arthur V.
FREEZER WHIRLPOOL WZF34X18DW02 Found loose bolt making vibration noise. Removed. Op test good
Macaulay G.
DRYER MAYTAG MEDC215EW1 Unit is heating when not on. Found element ground to duct. Replaced element from truck stock. All tested ok.; used 1 279838 (ELEMENT) from stock
Corina B.
REFRIGERATOR FRIGIDAIRE GFE28GMKFES CC that the freezer is frosting up. Found the bottom of the gasket was off of the freezer door. steamed freezer out. Steamed gasket out. Used Vaseline around the gasket. Closing good. Optest ok.
Gabriel P.
REFRIGERATOR MAYTAG MFI2665XEW7 "Ran diagnostics test 25 icemaker harvest pass,check temp on ice maker box and it was 20 degrees ,fresh food section was 44 degrees and freezer temp was 0 degrees call Brian explain situation told me to call tech but to check for frost pattern in freezer evap and evap had a good frost pattern also check ice box test fan turn on,check thermister test good ,call tech line joe he said it could be the door switch not getting press all the way or bad connection I explain to joe that I put new harness and the connections were Good all the way customer does not want to spend more money he want refund for icemaker only"
Chad P.
RANGE WHIRLPOOL WFG320M0BW2 Found ignored weak. Replaced. Op test ok. Advised on power supply. Neutral is live or back feeding power. ; used 1 12400035 (IGNITER) from stock
Chad P.
WASHER MAYTAG MVWB835DW Installed latch assy. Op test ok.
Arthur V.
DRYER MAYTAG MEDB850WL0 Found pulley and belt disassembled from blower wheel. Reattached pulley using locktite and reinstalled belt. Op test good. Advised customer not to use for 24 hrs tolet locktite set Advised customer about hazards of using foil style vents
Corey L.
WASHER MAYTAG MVWB765FW0 "Installed new control, op test good"
Brian B.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found both evaporators iced up . Entered diag and set freezer evap to timed defrost. Disassembled upper compartment and used steamer to clear 4 in thick ice buildup on ff evap. Found thermister up on radius of suction line and loose. Per ser bulletin, placed close to evap and tightened thermister bracket. Also used tie wrap to clamp tight to suction line. Reassembled unit, set temps to normal, op test ok."
Paul P.
WASHER MAYTAG MVWX655DW1 "Washer was not starting, could not put in to diagnostics initially. Unplugged washer, plugged back in and tried manual test. Door latch not always engaging, or communicating with control. Per service pointer W10887210, an updated door latch report was issued for this issue. Replaced door latch from van stock,ran through tests, washer is now operating properly. Did not set down mitigation mat, washer is on concrete platform near a floor drain.; used 1 W10838613 (LATCH) from stock"
Corina B.
WASHER WHIRLPOOL WTW4950HW1 Replaced the water valve. Optest ok.
Dan H.
FREEZER WHIRLPOOL WZF34X16DW01 "Customer complaint that unit is loud and runs constantly, No unusual noises heard, unit is operating as designed"
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHS2611PFCA Found drain clogged with paper and ice. Cleared using steam. Installed drain tube heater. Op test good. Left leak mat Cust has floor damage from leak. Took several pics
Corina B.
WASHER WHIRLPOOL A6090 Replaced the timer. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Paul P.
WASHER WHIRLPOOL MVWB835DW1 "Tested washer. In diagnostic mode, found fault F6E2 for communication error between user interface and ACU control. Power going in to control at 115 volts. Connectors all testing properly. Washer will need new control. Waiting to see if Whirlpool will cover repair. Collected for service call only."
Corey L.
WASHER WHIRLPOOL WFW9250WL00 "Customer complaint washer shuts off mid cycle when trying to drain, ran diagnostics found f9e1 long drain, cleared code, found drain filter screen clogged, quoted to clean out, ok, cleaned screen out removing 2 quarters, 2 pennies, a dime, 2 paper clips and several other random things including lint/fabric, cleared, op test good, ran service auto test, auto test completed with no faults, op test good"
Robert A.
DISHWASHER WHIRLPOOL WDF320PADB2 "Cc not using rinseaid, set rinseaid to 3 from below 1, Ran diognostics, owi sensor failed calibration, reset connectins, watched cycle, owi sensor calibrated, rinseaid dispenced, op test ok"
Dan H.
RANGE GE JGB850SEF2SS "Installed new control, op test good"
Arthur V.
WASHER GE WJRR4170G1WW "Replaced knob. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
FREEZER MAYTAG MZF34X20DW00 "Unit not defrosting. Put into diagnostics defrost cycle. Heater turned on. Office to order thermistor.; ordrng 1 WPW10383615 (thermistor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found a knife stuck under float, removed, ran diognostic cycle, good, op test ok"
Corina B.
REFRIGERATOR WHIRLPOOL GX2FHDXVA03 CC that the freezer is leaking. Found the drain tube frozen and had glass in the evap. Service pointer W10632338 C Special Project S38253 will pay for drain tube. Replaced the drain tube from t/s. Cleared the glass from the drain pan and from the drain tube. Optest ok; used 1 W10619951 (TUBE-DRAIN) from stock
Gabriel P.
WASHER GE GTW680BSJ0WS "Don’t drain or spin is the complain,washer sits on top of a pallet,found wood seating underneath motor avoiding it from spin and drain hose is connected into a pipe 1 foot of the ground so when is draining water goes back to washer ran auto test and it pass notice when it fills water drain out cause of drain being connected to low"
David R.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced bulb. Op test ok.
Corey L.
MICROWAVE WHIRLPOOL KMHC319ESS0 "Customer complaint mw makes a loud noise when starting, confirmed deep humming sound after starting microwave, magnetron has failed, unit needs new mag, entitlement is weird on this unit, it’s saying it’s a mw but description of covered parts are for a broiler, defrost heater and a surface element, magnetrons are usually covered for 60mths I believe, customer is getting a hold of kitchen aid for s code, customer will needs part # W10818686, am not rescheduling, office to schedule a return visit when customer calls to either give scode or pay for part, customer owes 129.60 for labor; ordrng 1 W10818686 (magnetron 149.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
DISHWASHER KITCHENAID KUDT03FTSS0 Replaced chopper blade. All tested ok. Put mitigation mat under dishwasher.
Macaulay G.
WASHER AMANA NTW4516FW2 Washer would not fill or advance properly. Found that washer had not been calibrated. Ran calibration cycle. All tested ok. Put mitigation mat under washer.
Gabriel P.
REFRIGERATOR KITCHENAID KSSS48QDX05 Steam gasket see chad pv for info
Chad P.
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Leveled unit for Cust. Found shut off bar on ice maker sticking in the off position. Needs I.m. Replaced. ; ordrng 1 WPW10300022 (I.M. )
Macaulay G.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Need to get more supplies to complete job. Please schedule for Monday morning.; saved tckt
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Installed new parts, op test good, advised customer to allow 24 hours for temps to settle to normal operation"
Gabriel P.
WASHER MAYTAG MAH8700AWW "Found front load washer gasket with mold and few pieces broken it most got caught in something ,ran rinse and spin did not smell burning washer working fine,open back panel to look if anything burning inside and there was no sign of motor over heating gave customer senior discount leave water mat"
Corina B.
REFRIGERATOR FRIGIDAIRE PLRS267ZAB3 CC that the unit does not cool and there is a loud noise when it’s on. Plugged unit into the watt meter. 15.3 amps when the compressor is trying to start. Locked rotor is 18.3 amps. Will need a new compressor. Customer does not want to repair
Jeff M.
REFRIGERATOR GE GFE26GMHGES The unit not cooling I found there is not heat transfer and the frigid is 50* the unit had over 10 diffidenterror codes the unit needs a new control compressors day evap ; ordrng 1 WR55X30452 (CONTROL ) and 1 WR85X10154 (evap & tube asm ff) and 1 WR87X23410 (COMPRESSOR )
Corey L.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint seal is torn, confirmed right ff section door seal is torn near the mullion, unit needs new harness ff door seal; ordrng 1 W10830274 (gasket-fip)"
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Cust showed pop, sent pic. CC that food is from the ff section and doors are not leveled. Ff is set at 38* and fz at 0*. Found the top shelf is to high to fit a gallon of milk. Advised cust to lower shelf and the crisper drawers to keep at a 5. Ran diag, everything passed. Optest ok."
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Technical Service Pointer #: W10875533A. Frost accumulation in the freezer needs a thermistor kit and new fan blades; ordrng 1 W10902214 (THERMO KIT) and 1 WP2163777 (FAN BLADES)
David R.
REFRIGERATOR FRIGIDAIRE FGHF2366PFEA Replaced ice maker container and solenoid. Op test ok.
Dan H.
REFRIGERATOR KITCHENAID KSC23C8EYY01 "Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 61 degrees, evaporator fan is running, no frost pattern on freezer section evaporator, found fresh food section evaporator frozen solid, fresh food section evaporator fan assembly is broken, unit needs new control, thermistor, and evaporator fan assembly, customer does not want repair at this time ; ordrng 1 W10316760 (thermistor 51.63) and 1 WPW10235503 (cntrl-elec 229.75) and 1 WPW10453428 (fan-scroll 103.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DRYER ELE MAYTAG MDE2400AYW Cc that no power to dryer Found breaker tripped in her basement Looks like a weak older breaker Ran test cycle OP TEST OK
Robert A.
DRYER WHIRLPOOL WED75HEFW1 "Found unit recieving 120vac, need 220 vac, missing l2, flipped breaker, ng, need an electricion to correct"
Brian B.
MICROWAVE JENN-AIR JMV8208BAS Found failed relay on main board causing fan and stirrer motor to run anytime door is closed. also cavity light bulb out. Will give est on board and bulb. Lamp is NLA. Customer does not want to repair.. do not order parts. Paid sc.
Dan H.
DISHWASHER MAYTAG MDB8959SBB2 "Customer complaint that unit is leaking, confirmed, found unit leaking from a hole in drain tube, unit needs new drain tube ; ordrng 1 8269144A (drain hose) and 1 WPW10545278 (hose-drain)"
Brian M.
REFRIGERATOR FRIGIDAIRE FFSS2614QE6A "Cc of no ice Found basket with ice in it and Ice maker mid harvest about to drop ice, unit rotated and ice dropped and unit called for water Unit is working properly at this time"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Freezer motor fan struggling to spin did not found no ice on freezer evap need a fan motor and blade gave estimate to customer ,,do not order parts customer pay service call only"
Macaulay G.
DISHWASHER KITCHENAID KDTE504DSS0 Sump assembly gasket is not in good condition and drain pump has missing pieces due to debris hitting impeller. Office to order sump assembly and drain pump. Put mitigation mat under dishwasher.; ordrng 1 WPW10531320 (pump-drain) and 1 WPW10554963 (pump&motor)
Jeff M.
RANGE WHIRLPOOL WFE530C0EW0 Installed new part unit op tested good
David R.
COOK TOP GE PHP960SM2SS "Glass top became unglued from cooktop. Would need new glass maintop.Estimate only. DO NOT ORDER PARTS.CUSTOMER PAID SERVICE CALL; ordrng 1 WB62X10057 (glass maintop w/ss t 828.45), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
RANGE WHIRLPOOL WFG510S0AS1 "Installed trim and door handle, top of door operating properly. Now when opening door, noticed not enough tension in right active door hinge. Scheduling return visit, office to order door support hinge for the right side (left side is a passive hinge). ; ordrng 1 WPW10299224 (hinge-door)"
Dan H.
DRYER WHIRLPOOL MGDB835DW3 "Customer complaint that felt is falling off of back of drum, confirmed, unit needs new felt seal; ordrng 1 W10664120 (seal)"
Robert A.
REFRIGERATOR WHIRLPOOL WRT318FZDW00 "Cc freezing in ff section, frz 0, ff 30, set at recomended, tested unit per pointer, needs control and thermistor; ordrng 1 W10838965 (THERMISTOR) and 1 W11223731 (CONTROL)"
Jeff M.
WASHER WHIRLPOOL LSQ9560PW2 "The drain pump is leaking and the motor coupling is broken ; ordrng 1 285753A (coupling,motor) and 1 WP3363394 (PUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER WHIRLPOOL WDT710PAHB1 Cc that dispenser is not opening Found dispenser not piping open properly and stays shuts Needs dispenser replaced ; ordrng 1 WPW10671905 (dispenser)
Jeff M.
DISHWASHER WHIRLPOOL WDF760SADW2 The sump is seized up needs replaced ; ordrng 1 WPW10671942 (SUMP)
David R.
DISHWASHER GE GDT695SMJ2ES "Cc dishes not getting dry. Went into service mode. Heater did not turn on. Shorted, ordering heating element.; ordrng 1 WD05X24776 (ELEMENT HEATING)"
Macaulay G.
WASHER GE GUD27ESSJ1WW Water inlet has build up of mineral deposit which is causing it to spray in different directions. Office to order inlet. Put mitigation mat under washer.; ordrng 1 WH13X10065 (WATER INLET)
Robert A.
WASHER GE GTW330ASK0WW "Ran diognostics, lid lock failure, connections good, needs lid lock; ordrng 1 WH01X24381 (LOCK BEZEL) and 1 WH01X27954 (LID LOCK) and 1 WH19X24141 (LOCK HARNESS)"
Chad P.
REFRIGERATOR KITCHENAID KSSS48QDX05 Found door tension is weak. Gasket install checks good. Spring tension is weak and not pulling the door closed completely. Spring shows nla. Nation wide search shows nothing. Advised g.p. To steam gasket again as best as possible. S.m. To please research 2004566. If no parts unit will not be repairable. ; ordrng 1 2004566 (spring)
Paul P.
RANGE WHIRLPOOL WFG525S0HS0 "Tested oven, went through diagnostics. Spoke to Shawn at Fred’s tech line, went through tests, determined the regulator needs replaced. Office to order regulator.; ordrng 1 WPW10602001 (valve-gas)"
Macaulay G.
WASHER WHIRLPOOL WTW8800YC1 "Found that bleach dispenser is leaking from fill tube. Also, while testing unit, heard grinding noise from bearings. Office to order bleach dispenser and bearing kit. Did not leave mitigation mat because of dispenser leak.; ordrng 1 W10435302 (bearing) and 1 WPW10187307 (dispenser)"
Brian B.
GU2200XTSB3 "Water valve sticking open, even when machine is off. Will need new valve. Office to order. Turned off water under sink. Customer needs last call of day as she works downtown. ; ordrng 1 WPW10158389 (FILL VALVE)"
Corey L.
WASHER MAYTAG MVWB835DW3 "Customer complaint f5 code came up but cycle completed, confirmed ran diagnostics found f5e2, lid unable to lock, f5e3 lid unable to unlock, lid lock is working in service mode, unit needs new control; ordrng 1 W11170706 (CNTRL)"
Arthur V.
MICROWAVE GE PEB7226EH2ES Replaced main bd. No good. Found bad connection at mag tube thermostat. Jumped out op test good Need to order mag tube thermostat. Customer not home till 130 ; ordrng 1 WB24X21031 (thermostat magnetron)
Dan H.
WASHER WHIRLPOOL WTW4815EW1 "Installed new lid lock, op test no good , unit needs new control ; ordrng 1 W11124765 (CNTRL)"
Macaulay G.
REFRIGERATOR FRIGIDAIRE LFHB2751TF0 Fan builds up with ice and frost and begins to make loud noises from hitting ice. Ice maker evaporator defrosts ok. Unit recently had ice maker replaced by another service company. Gaskets and seals may have been damaged in the process or may be allowing air to be pulled in. Office to order fan with gaskets and air handler housing kit. Put mitigation mat under refrigerator.; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)
Arthur V.
REFRIGERATOR KITCHENAID KRMF706ESS01 Upon arrival unit cooling properly. Customer stated unit quit cooling for a couple of days getting up to 65 in fresh food while freezer stayed at 0 then all of a sudden everything is cooling again. Need to order main bd ; ordrng 1 W10804160 (cntrl-elec)
Arthur V.
RANGE WHIRLPOOL KERS807SSS02 "Found unit needs membrane switch and cable cust used and got approved for pay pal credit for 485.14; ordrng 1 W11209404 (CABLE ) and 1 WP9761566 (swtch-memb), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Chad P.
DISHWASHER KITCHENAID KUDS03FTWH3 "Found cap shorted on control board. Needs control replaced. ; ordrng 1 WPW10084141 (CONTROL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
REFRIGERATOR KITCHENAID KFIS20XVMS2 "Cc unit will shut down, show sabath and not turn back on, found sabath turned off, ran diognostics, all showing good, unable to duplicate, quoted main c/b and uiCust to contact lowes; ordrng 1 W10740220 (LV BD179.02 NLA) and 1 WPW10312695 (CONTROL10867), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
MICROWAVE WHIRLPOOL KHMC1857WSS0 "No power going into unit. Took microwave down. Found transformer and mag blew, needs transformer, mag, diode and capacitor.Estimate onlyDO NOT ORDER PARTS; ordrng 1 W10245183 (magnetron 189.88) and 1 W10492278 (diode 45.64) and 1 W10847064 (transformr 170.83) and 1 W10850446 (capactr-mg 67.65), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Found fresh food floor ice and drain pan drain clogged with ice steam out ice ,check drain tube al good explain customer of what could cause this issue to happen"
Gabriel P.
DRYER MAYTAG LDG9334AAE "Ignator will glow and burner lights up but it turns off after 5 second check thermal fuse hi limit fuse all have continuity,clean burner,check voltage to ignitor had voltage send call shawn explain situation ask check coil it was good ask to check fuse switch by ignitor it was good told me to call Brian he told me to jump start hi limit and to let him know if flame is crambleling in to a pop corn I told him yes,so found out the flame was hitting the hi limit and it will open that is why it was turning off ,so I raise up hi limit a little bit and turn down burner flame down so it won’t hit the hi limit,opt test ok"
Corina B.
REFRIGERATOR KITCHENAID KSCS25FJSS01 "Replaced the housing. Found the water line in the half. Used a union from truck surplus. Optest ok. Could not put water mat down due to drop in floor. ; used 1 SHIPPING (SHIPPING AND HANDLING), and 1 WR2X8545 (1/4 UNION) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL GI5FVAXVL00 CC that there is a clicking noise and it’s not cooling. Used the watt meter 9.4 amps when compressor tries to start. Locked rotor is 10 amp. Will need a new compressor. Customer does not want to repair
Corina B.
DISHWASHER KITCHENAID KDTE334DSS0 "CC that the unit is not cleaning the dishes and a bad odor. Ran diag 8-1-Slow Drain, 6-6 cool water, 7-1 no heat. Ran a calibration heater turned on, drained. Advised cust to run a clean cycle. Optest ok."
Brian B.
DRYER MAYTAG MGDB765FW0 Replaced control and sensor harness. Ran test cycle. Op test ok. Brought back core for return..
Brian B.
DISHWASHER WHIRLPOOL WDF550SAAS CC that top rack is broken. Found broken wheels on rack. Wheels are not available separately. Must purchase new rack assembly. Customer does not want to repair. Paid ser call. Do not order part..
Brian B.
DRYER GAS KENMORE 11077832794 Machine not heating. Found open thermal fuse. Replaced from t/s. Ran test cycle. Optest ok.; used 1 WP3392519 (THERMAL FUSE) from stock
Brian M.
DRYER FRIGIDAIRE FASE7073LW0 Cc that unit flashes error 63 Ran diagnostics found error 63 stored 5 times Heater element shorted Found heater open Needs heater replaced Customer does not want to repair at this time Estimate only Customer paid svc 96.02
Brian M.
WASHER WHIRLPOOL WFW92HEFC0 Customer showed pop but it does not show a date Ran entitlement purchased from best on 10-30-2017Cc that unit makes noise Ran diagnostics found error for over suds and lock rotor Found friction in tub due to over suds conditions Unit has a load and go system and level was set to 6 causing unit to have more soap enter than needed Adjusted soap level and re ran cycle OP TEST OK
Paul P.
WASHER WHIRLPOOL WTW5800BW0 "Replaced gear case, ran through calibration and test modes. Washer is now operating properly. Set down mitigation mat."
Corey L.
WASHER ROPER RTW4516FW1 "Customer complaint washer won’t turn on, confirmed found breaker turned off, found drain house laying on floor, attached hose to sink, ran diagnostics f9e1 long drain, cleared, calibrated the unit, op test good"
Corey L.
REFRIGERATOR WHIRLPOOL WRS965CIAE00 "Customer complaint ice maker not working sometimes and water dispenser not dispensing, confirmed water not dispensing, ice bin is full of ice, found water filter clogged, removed filter shook and ran under water, reinstalled filter, found part of the line by reservoir partially frozen, water reservoir is right next to cold air return, steamed portion of line frozen, installed a small amount of surplus permagum around water line closest to cold air return, water now dispensing with good flow, op test good"
Corey L.
DISHWASHER MAYTAG MDB4949SDZ0 "Tested power supply, found unit unplugged, plug not getting power, reset gfi next to sink, plug works, L1 has burnt through the wire nut and grounded out causing gfi to fault, replaced wire nut, op test good, taking unused parts"
Corey L.
WALL OVEN WHIRLPOOL RBS305PDB12 "Installed new fixed thermostat, op test good"
David R.
WASHER MAYTAG MVWX655DW1 "Plugged in washer, started on its own, frozen control from pervious cycle. Held start/pause and cancelled it out. Went into service test. Error code F8E5 hot-cold reversed, corrected. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced ice maker. Op test ok.
David R.
WASHER GE GTW460ASJ4WW "Washer would squeak as soon as started up. Ran diagnostics. Out of balance error, lid lock error, cleared. Took off belt and took off shifter. Everything functioning as normal. Ran normal wash. Op test ok."
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Installed center rail and deli lid, op test good"
Dan H.
WASHER MAYTAG MVWP475EW0 "Customer complaint that unit is not advancing to wash cycle , ran diagnostics found f8e1(long/no fill) error code, found screens inside valves clogged, cleared screens, started normal wash cycle, unit filled and advanced to wash cycle, op test good"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Ice maker not advancing. Replaced ice maker from truck stock. All tested ok. Put mitigation mat under refrigerator.; used 1 4317943 (ICEMAKER) from stock
Macaulay G.
WASHER WHIRLPOOL WTW7340XW2 Customer’s washer also needs bearings replaced. Customer does not want to repair. Please refund for labor and part. Advised that manager will review.
Paul P.
REFRIGERATOR KITCHENAID KFIS20XVMS4 "Could not enter diagnostic mode. Both the HB control board and Low voltage/user interface boards would need replaced, all parts no longer available for this model. Did not set down mitigation mat, refrigerator is not operating."
Paul P.
WASHER WHIRLPOOL WTW4800BQ0 "Found lid not unlocking, U.I. not communicating with lock. Replaced lid latch FROM TRUCK STOCK, ran calibration and diagnostic tests, washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain.; used 1 W10404050 (LATCH) from stock"
Paul P.
DRYER WHIRLPOOL MDG4000BWW "Estimate only for today, dryer would need part 12001541, part WP312535, and part Wp9703438. Bearing and roller assembly, 2 washers, and retainer ring. Total quote including 129 labor would be 305.61, minus service call of 97.15, would be balance of 208.46 if customer decides to do repair. Note labor includes cleaning and lubrication of internal moving parts."
Robert A.
TRANSIT FORD 118 "Oil change, tire rotationMiles. 68105"
Robert A.
WASHER MAYTAG MVWB725BW0 "Found bearings loud, replaced, ran test cycle, op test ok; used 1 W10435302 (BEARING) from stock"
Robert A.
WASHER MAYTAG MVWB765FW0 "Installed control and panel, ran test 51, op test ok"
Robert A.
WASHER WHIRLPOOL WFW72HEDW0 "Ran diognostics 9-1 long drain, cleared drain pump, ran test cycle, op test ok"
Robert A.
FREEZER KITCHENAID KRFF707ESS01 "Cc frost/ice in frz drawer, Ff 39, frz 0, ff doors sealing, frz door not sealing on left side, corrected door, op test ok"
Arthur V.
WASHER MAYTAG MVWC400XW0 Found nut on pulley loose. Belt is damaged and pulley has worn thru shield. Also found belt was rubbing on the motor pulley making it sharp and uneven motor needs replaced also. Est = 89.95 sc. 115.00 labor. 18.99 shipping. Parts needed are 1- w10721967@36.20. And 1-w10836348@202.54. And 1-wpw10006384@22.97. And 1-wpw10427633@27.15. Total est = 547.41.
Brian B.
RANGE WHIRLPOOL MGR8775AS0 "Found grease started burning. Customer will clean, oven working properly. Op test ok."
Chad P.
REFRIGERATOR KITCHENAID KSCS25FJSS01 Assisted with repair. See c.b. Report.
Arthur V.
DISHWASHER/B-IN WHIRLPOOL WDT730PAHZ0 Replaced motor sump assy. Op test good
Arthur V.
BOTTOM FREEZER WHIRLPOOL WRV986FDEM01 Replaced parts listed. Unit started before leaving. Op test good
Arthur V.
WASHER MAYTAG MHW3505FW1 Found a dryer sheet in dispenser causing issue. Removed and tested. Op test good
Arthur V.
DISHWASHER KITCHENAID KDTM354DSS4 Installed both rails. With unit pulled out of cabinet top rack does not bump seal gliding in and out properly. When unit is pushed back into cabinet intermittently adjuster rubs against door seal. Push it in and out 10 times it rubs twice. Cust states this did not happen before Jeff replaced the right side rail. Out of cabinet does not rub at all. Customer is adamant it did not do this before. Unit op test good i did show customer before i left that if you use the handle right in the middle it glides properly.
Corina B.
WASHER MAYTAG A712 Replaced the timer. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
REFRIGERATOR KITCHENAID KRSF505ESS00 CC that the ff is not cooling. Ff 50 fz 0. Found the ff evap covered in frost and ice. Steamed out the ff evap. Replaced the thermistor from t/s. Optest ok; used 1 W10902214 (THERMISTOR) from stock
Dan H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed new ice maker fill tube, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890075, 1 W10890087, 1 W10890117, 1 W10890131, and 1 W10891057 from stock"
Arthur V.
RANGE GE JGB810SET1SS Replaced correct orifice op test good Need to return elbow. Not installed. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
REFRIGERATOR WHIRLPOOL KSRB25FKSS14 Cc that ice is not making Found ice maker mid harvest Cleared ice out and ran harvest cycle Ice maker cycled and called for water OP TEST OK
Chad P.
RANGE MAYTAG MGR8674AW0 "Installed burner, cap, ignitor and screws. Op test ok."
Chad P.
RANGE WHIRLPOOL WFG550S0HV Operations check normal. Advised on knob placement and igniton. Op test ok.
Corina B.
WASHER MAYTAG MVWX655DW0 Replaced the hub. Ran a calibratio. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
REFRIGERATOR ELECTROLUX FRT18B6CB1 Cc of not getting cold Freezer 9 fresh food 48 Found evap fan not running Replaced using truck stock OP TEST OK Office to bill landlord ; used 1 12002744 (EVAP MOTOR8452) from stock
Brian M.
REFRIGERATOR WHIRLPOOL WSR57R18DM00 Customer showed pop took pic Cc of temp issues Single fridge unit Temps at 41 Found door not shutting all the way Missing shims on bottom hinge Used 3 washer shims from truck stock OP TEST OK ; used 3 487576 () from stock
Chad P.
WALL OVEN FRIGIDAIRE FFGW2425QWA "Ran oven at 350, 425 and 450. Unable to duplicate issue. Advised to use as normal. if issue returns please contact us back for service."
David R.
DISHWASHER KITCHENAID KDTM354DSS5 Customer complaint of intermittent power issue. Arrived and unit running properly. UI and control board both connected. Checked power box and found loose wire. Put new wire nuts on and corrected problem. Op test ok.
Macaulay G.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Ice maker was advancing ok. Found no issues. Put mitigation mat under refrigerator.
David R.
WASHER MAYTAG MVWX500XW1 Replaced lid lock. Op test ok.
Macaulay G.
REFRIGERATOR KITCHENAID KRMF706ESS00 Mullion was not making complete contact with track. Adjusted alignment of doors. Closing properly now. Put mitigation mat under refrigerator.
Macaulay G.
REFRIGERATOR WHIRLPOOL ED5VHEXVB04 Found no refrigerant leak. Repaired ice door flap. All tested ok. Put mitigation mat under refrigerator.
Gabriel P.
REFRIGERATOR FRIGIDAIRE FFTR1814QS4A "Customer show me everything broken on fridge,found both gasket freezer and fridge torn,fridge door handle broken and third shelf inside door handle broken ordering new ; ordrng 1 240383406 (screw) and 1 240534901 (rack-door) and 1 242193209 (gasket-frzr door) and 1 242193212 (gasket-refr door) and 1 5304506471 (handle set)"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Ice maker not working house got hit by lightning a week ago and mess up some appliances,running diagnostics on icemaker ran test 56 no error code,45 valve turn on,59 58,15,check fan on ice maker did not heird it turn on ,icemaker is loud there is voltage going to ice maker,it just cycling ordering new ; ordrng 1 W10846539 ( fan blade) and 1 W11188383 (ICEMAKER )"
Gabriel P.
WASHER WHIRLPOOL MVWX655DW1 "There was 125 voltage goin to board,but is not responding light on board is off ordering new and UI button no functioning correctly,did not leave water mat cause of concrete in basement ; ordrng 1 W11087430 (cord-power) and 1 W11116592 (cntrl-elec) and 1 W11230941 (PANEL )"
Corina B.
RANGE WHIRLPOOL WFE515S0EB1 CC that the unit does not turn on. Found the cord to the unit is burnt. Will need a new cord and terminal block. Called SM to order part; ordrng 1 WPW10245259 (block-term)
Corina B.
WASHER MAYTAG MVWB725BW0 "CC that the UI keeps coming up when running clothes. Started a drain and spin. Found the bearings are bad. Checked underneath and found there is oil on the rotor and stator. Will need bearings, rotor, stator and rps sensor. Called SM to order parts. ; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
Brian B.
RANGE KITCHENAID KSIB900ESS1 "Replaced induction module tested top, still not working. No response from UI. Checked fuses on induction module, check good. 230v from fuses to each IPM board. Called TL, Andy, 7722904407. He said to check for 10 v dc on UI connectors, voltage is present. He said to replace UI board as this may have been damaged from short in module. Office to order part. Customer needs early appt if poss.; ordrng 1 W11208294 (UI)"
Paul P.
REFRIGERATOR GE DSE26JSEDCSS "Observed gap at duct assembly, slight ice buildup at gap by duct, and at refrigerator air ducts. Also, air infiltration at ice door, causing condensation and water dripping. Solenoid taking excessive time to open ice door. Office to order dispenser door flap, recess ice door spring, and recess door crank. Also, office to order ice door solenoid assembly. Did not set down mitigation mat, there is an ongoing water drip at the ice door.; ordrng 1 WR02X10585 (spring,door) and 1 WR17X10706 (crank door recess) and 1 WR17X11653 (door recess asm) and 1 WR62X10055 (solenoid asm)"
Corey L.
REFRIGERATOR GE PFSS5NJWASS "Customer complaint water leaking out the front of the frz door, confirmed found frz floor a sheet of ice and leaking out the front, found drain tub clogged, quoted for repair, customer does not have the money today so would like to reschedule for Monday, owes 129.60"
Corey L.
LAUNDRY CENTER WHIRLPOOL NTW4600QY1 "Customer complaint shakes a lot in spin, found suspension wore out, unit needs new suspension rod kit; ordrng 1 W10780048 (suspension 71.83)"
Corey L.
REFRIGERATOR GE DSE25JSHECSS "Customer complaint of no cool in ff and cooling like a fridge in the freezer, confirmed temps were 55 ff and 29 frz, found evap covered in frost and ice, defrost heater failed, unit needs new defrost heater; ordrng 1 WR51X10055 (heater,defrost)"
Corey L.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Customer complaint ice not being made and there is a weird sound, ice maker was shut off to stop noise, turned ice maker on, ice maker started cycling, when mold was rotating the motor was whining loud, unit needs new ice maker; ordrng 1 W10888882 (icemaker)"
Corey L.
REFRIGERATOR WHIRLPOOL KBFS22EWMS4 "Customer complaint fridge section still freezing everything, confirmed temps wer 29 ff and -6 frz, frz set at 0 and ff set st 46, unit was in defrost when tech arrived, calibrated temps up in service mode 6 degrees for ff, control temp says 57, control is not registering thermostat, unit needs new control; ordrng 1 WPW10319823 (cntrl-elec 141.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DISHWASHER GE GSD640P-36BA "Installed new timer, power to fill valve now, fill valve is now stuck open, unit needs new fill valve; ordrng 1 WD15X93 (valve water dishwash)"
Dan H.
OTR MICROWAVE MAYTAG MMV4205FZ3 "Customer complaint that unit is not heating, confirmed, unit needs new magnetron , capacitor, and diode ; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 WPW10575765 (diode)"
Macaulay G.
REFRIGERATOR FRIGIDAIRE LGHB2867PFIA Door seals are making good contact put the magnets in them are not magnetizing to the frame good enough to keep hair out. Office to order all door seals. Put mitigation mat under refrigerator.; ordrng 2 241778307 (gasket-refr door)s and 1 5304501270 (gasket)
Macaulay G.
DISHWASHER FRIGIDAIRE FGHD2433KF1 Pump that was installed is damaged. It is making a loud humming sound. Office to order pump motor. Put mitigation mat under dishwasher.; ordrng 1 154844101 (motor kit)
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Customer was not home.; saved tckt
Macaulay G.
REFRIGERATOR AMANA ASI2575GRS00 Not registering temperature correctly. Order control and thermistor. Put mitigation mat under refrigerator.; ordrng 1 W11203924 (CONTROL ) and 1 WPW10384183 (thermistor)
Macaulay G.
WASHER MAYTAG MVWB765FW1 Cold water valve is not opening. This is causing cycles to run longer and not rinse. Office to order valve housing. Put mitigation mat under washer.; ordrng 1 W11172234 (VALVE HOUSING)
Arthur V.
WASHER MAYTAG MHW3505FW1 Found new UI erratic again. Customer stated it worked about a week before failing again Need to order UI and main bd ; ordrng 1 W11201284 (CONTROL ) and 1 W11218377 (CONSOLE )
Robert A.
REFRIGERATOR MAYTAG MFI2269VEW1 "Found ui all lights liting up, unit not running, Needs control bd; ordrng 1 WPW10310240 (CONTROL22579), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
WASHER WHIRLPOOL GHW9150PW3 "Found unit apartRan drain cycle, found hose from tub to pump clogged, cleared, cleared pump, ra rinse and spin cycle, ng found bearing loud, basket broken, needs basket and outer tubCust to let us know; ordrng 1 W10772612 (F TUB27310) and 1 W10772617 (TUB350.46) and 1 WPW10250573 (BASKET40744), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
WASHER MAYTAG MVWB765FW2 "Ran diognostics, long fill, tested valve, bad selenoid on cold water, needs valve asm; ordrng 1 W11165546 (VALVE)"
Robert A.
WASHER WHIRLPOOL WTW8500BW0 "Found bearings making noise, ran diognostics, no codes, needs bearing kit; ordrng 1 W10435302 (BEARING ASM10551), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Cc that unit is freezing food on top shelf Found diffuser not closing all the way in manual test mode Needs diffuser replaced ; ordrng 1 W11164593 (DIFFUSER )
Chad P.
DISHWASHER JENN-AIR JDB3600AWS Found heated dry key not responding. Connections check good. Needs console replaced. ; ordrng 1 WPW10275464 (CONSOLE)
Chad P.
DRYER ELE KENMORE 110.649623 "Found heating element open. Does not match t.s. Needs element replaced. ; ordrng 1 WP3387747 (HEATER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Chad P.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Cc that filter reset light seems to be out of sequence. Also, cabinet liner is sweating. Unit does. To have a heater. It’s using the yoder loop to warm the outside of the cabinet. Appears yoder loop has backed away from the cabinet causing it to sweat. Spoke with Sm. To call Techline. Techline: Andy. Possible board issue with light status. Correct that yoder has shifted and there is no repair for the sweating. Advised unit is non repairable. 7722931976; saved tckt"
Arthur V.
DISHWASHER WHIRLPOOL WDF520PADM7 Did not go to home. Called customer who was unavailable for today. Wants rescheduled for Monday afternoon. ; schdld next appmnt for 9/17 MON 12-5
Arthur V.
DISHWASHER KITCHENAID KDFE304DBL0 "Found issue is with motor sump assy. All 3 connections on p5-1. P5-2. And p5-3. Are open needs motor sump assy ; ordrng 1 WPW10455261 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WFW72HEDW0 CC that the bellow is moldy and the dispenser front falls off and hard to open. Ran diag F0e1 LOAD DETECTED DURING THE WASHER CLEANING CYCLE (rL = remove load) f8e3 OVERFLOW CONDITION. Advised cust to use 1-2 tablespoons of he detergent. Will need a new dispenser. Cust is calling whirlpool to see if they can get bellow covered. Called SM to order parts. ; ordrng 1 W10575334 (disp.drawer assy) and 1 WPW10446404 (handle)
Brian B.
DISHWASHER KITCHENAID KDTE204GPS0 "Verified pop, sent pic..updated dop, sent pics. No response from panel. Removed front panel. 120 to control. Ran panel test. No response from control. Will need control. Customer also said LEDs on panel were bright then got very dim. Panel may also have failed. Will order both parts.; ordrng 1 W11087209 (CONTROL) and 1 W11165146 (PANEL)"
Dan H.
RANGE GE JGB630DEF2BB "Bottom door mounts were not received, parts still show out of stock, these parts are required to complete the repair, not rescheduling due to unavailability of required parts; ordrng 1 WB56X21576 (deflector door) and 1 WB56X21577 (deflector bottom doo)"
Corey L.
WASHER GENERAL ELEC GHWN5250D0WS "Installed new main board, start button is now responding but unit is blinking all leds and not shutting off after diagnostics was entered, unit is getting proper power, unit needs new motor and inverter board assembly; ordrng 1 WH20X10094 (motor and inverter )"
Chad P.
REFRIGERATOR KITCHENAID KRFC704FPS00 Found ice maker mold cracked. Causing water to leak into the basket and freeze ice together. Needs I.m. Assy replaced. ; ordrng 1 W10908391 (ICE MAKER)
Dan H.
WASHER WHIRLPOOL WTW8200YW0 "Customer complaint of loud noise, found bearings worn, unit needs new bearings, customer does not want repair at this time; ordrng 1 W10435302 (bearing 105.51)"
Dan H.
WASHER WHIRLPOOL LSR8010PQ0 "Customer complaint that unit is not agitating, Found agitator dogs worn out, found transmission seized , unit needs new transmission and agitator dogs , customer does not want repair ; ordrng 1 3360629 (gear case 201.62) and 1 80040 (agitator dogs 4.33), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
WASHER WHIRLPOOL WTW8040DW4 "Found tub ring warn, needs ring; ordrng 1 W11161993 (TUB RING)"
Brian M.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc that freezer is frosting up Service pointer W10916291A States to replace fan blade and install gasket and to seal gapsNeeds fan blade kit ; ordrng 1 W10916494 (blade-fan)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Plugging unit did not heard any noise also they said there is and issue cooling so explain manager to leave fridge plug in for 24 hour so I can diagnose it better reschedule for next Monday ; schdld next appmnt for 9/17 MON !
Corey L.
WASHER MAYTAG MVWB835DW3 "Called customer to confirm, they needed 15 min to get back from dropping kids off, arrived, found pop through entitlement, customer complaint says f5 and makes a weird noise when plugged in, customer plugged unit in, unit is off with proper power, ran diagnostics found f5e4 lid not opened between cycles, f5e3 lid lock will not unlock, f0e4spin limited by water temp, and f6e2 acu cannot hear ui, customer has way too much fabric softener and detergent in the unit, all test pass in service, cold water does not feel “tap cold” temped cold water at 78 entering unit, customer has plastic water lines uninsulated in basement, advised customer to only use 1-2 tbsp of an HE detergent, and load size is 6-8 bath towels about half way up the basket, unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is not cooling, found two leaks at compressor, repaired leaks, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.23oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
Brian B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Removed Freon. Replaced compressor and dye filter. Pulled vac to 30”, held , recharge 4.3 oz Freon . Monitored pressures, closed system. Op test ok."
Corey L.
RANGE GENERAL ELEC JBS10DF2WW "Found the customer has a new GE under warranty, we cannot service, advised customer to call ge for service since it’s still under factory warranty, spoke with mp"
Robert A.
DISHWASHER KITCHENAID KDTE234GBS0 "Installed sump asm, ran diognostic cycle, op test ok"
Brian M.
DRYER MAYTAG MGDC200XW4 Installed switch OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Found ff evap frozen solid, ff temp was 58, cleared ice, found thermistor not in the correct location, corrected thermistor and tightened, ran service step 128 using sp W11033419B, control is version 6.0.0 which is the correct version, new control not needed, evap cover is updated as well, advised customer to allow 24 hrs for temps to settle"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF560SFYW01 Bottom panel of door is broken. Door needs replaced.
Jeff M.
REFRIGERATOR MAYTAG MFX2570AEM3 "The unit needs a new drain kit and ICEMAKER. The Fridge is not installed properly there is about 3 inches of water line coming through the floor that is copper I did manage to squeeze behind the fridge to install the drain kit. I steamed out the ice and the drain and remove the sheet of ice in the freezer. I installed the new icemaker and the new wiring harness unit tested good I did recommend for her to change the water filter very bad water pressure; used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY) from stock"
Brian B.
WASHER MAYTAG MVWB850YW1 Found scraping noise from rotor when spinning. Removed rotor and stator and tightened shaft nut and installed spacer washer onto rotor bolt. Reassembled rotor. Ran test cycle. Op test ok. No charge to customer.
Corina B.
DISHWASHER FRIGIDAIRE FDB949GFS2 CC that the unit is leaking. Start unit ran for 15 minutes no leaks. Found a lot of dried soap residue on the inside of the door. . Found door lower then 90*. Will need new hinges and gasket. Cust does not want to repair.
David R.
REFRIGERATOR FRIGIDAIRE LGHT1837NF5 Replaced motor Evap fan. Op test ok.
Gabriel P.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Replace parts,ran diagnostics ,fan turn on ,opt test ok"
Brian B.
REFRIGERATOR WHIRLPOOL GX5SHDXVY04 Found machine not defrosting. Placed control into manual defrost. Heater on at 4.6 Amps. Heater circuit checks good. Will need new control. Replaced from t/s. Programmed code into control . Op test ok. Brought back core for return.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock
Corina B.
DRYER KENMORE 417.80142 "CC that the there are burn marks on clothing the it takes a long time to dry towels. Checked outside vent, needs cleaned. Advised cust to replace the semi ridge vent with a new one and to clean the outside vent out. Found the glides are worn. Will need new glides. Cust does not want to repair"
David R.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Sleeve frictions snapped. Replaced from t/s. Op test ok; used 2 WP8268961 (SLEEVE FRICTION) from stock