Local Reviews
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Paul P.
RANGE WHIRLPOOL WEG745H0FS0 "Installed 0+2 spark module in range. Tested bake and broil operations, now working properly."
Macaulay G.
WASHER MAYTAG MVWX700XL1 Bearings are grinding and hitter not coming out of agitation. Would need gearcase and shifter. Paid service call.
Macaulay G.
WASHER MAYTAG MVWC565FW0 Not going into spin with clothes in it. Has error for not reaching target rpm. This is due to a weak motor. Office to order motor and capacitor.; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (capacitor )
Macaulay G.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Will return 1/16; schdld next appmnt for 1/17 THU !
Macaulay G.
DLB WALLOVEN ELE WHIRLPOOL KEBS207SSS04 Replaced main control and both temperature sensors. All tested ok.
Macaulay G.
WASHER WHIRLPOOL WTW8500DC0 "Unit had error for F0E3 overload and F7E9 locked rotor. When testing, all components tested ok. Spinning and agitating ok. If the customer overloaded the unit, the rotor could have been sitting on the floor, keep it from moving, signaling a locked rotor. All functions are normal. Tested and calibrated ok."
Macaulay G.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced both water lines. Now air is being pulled from inside of unit. Office to order reservoir, filter housing, and inlet valve.; ordrng 1 W11168758 (reservoir ) and 1 W11194438 (filter housing ) and 1 WPW10341329 (water valve assy)"
Macaulay G.
REFRIGERATOR KITCHENAID KRFF302ESS01 Corrected door height to fully hit door switch to engage the ice maker. All tested ok.
Macaulay G.
DISHWASHER WHIRLPOOL WDT730PAHV0 Replaced door panel. Door closes properly.
Arthur V.
WASHER GE GFWS3505L0MV Found drain filter clogged. Cleared and tested. Op test good
Arthur V.
REFRIGERATOR MAYTAG MFI2269VEB6 Replaced main control bd and reset to code 1720. Unit op test good Unit started before leaving. Took core for return. Tightened freezer handle.
Arthur V.
WASHER FRIGIDAIRE FAFW3577KW1 Found leak coming from where outer baskets connect (see pics). Needs front and rear outer baskets Customer does not want repaired.
Arthur V.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Talked to rich at techline. Need to order lens for freezer and under ice box. Customer complaint of drip from outside of ice maker chute. (Could not duplicate drip ) Reschedule at customer request. ; ordrng 2 W11126053 (module)s
Arthur V.
RANGE GE CGS990SET5SS "Found bake ignitor pulling 2.4 amps. Needs bake ignitor ; ordrng 1 WB13X25263 (igniter glowbar), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER KITCHENAID KDPE234GPS0 Replaced dishwasher tub assy. Op test good
Arthur V.
STACK W/D MAYTAG LSE7806ACE Replaced terminal block and power cord. Op test good
Brian M.
DISHWASHER KITCHENAID KDTE334DSS0 "Installed tub, pump and motorRan multiple test cyclesNo leaks OP TEST OK"
Brian M.
REFRIGERATOR FRIGIDAIRE LGHB2867PFCA Cc of no ice Found fill tube iced over Steamed clear ran icemaker water valve test multiple times OP TEST OK
Brian M.
WASHER MAYTAG MVWB855DC3 Cc: leaking from dispenserFound unit leaking from dispenser end of cycleInstalled new water valveRan auto test and calibration OP TEST OK
Corey L.
DRYER WHIRLPOOL WED8500BW0 "Customer complaint lint screen plastic cover has big gap, confirmed about a half inch gap between lint screen and bracket holding it, needs bracket; ordrng 1 W11117302 (GRILL OUT)"
David R.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced ice container, tested. Op test ok."
Dan H.
REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 40 degrees, freezer section temperature at 10 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new control, fresh food section and freezer section thermistors ; ordrng 1 W10838965 (thermistor) and 1 W11223735 (CNTRL) and 1 WPW10384183 (thermistor)"
Dan H.
DBL WALL OVEN MAYTAG MEW7627DS02 "Customer complaint that cooling fan is not whistling, started bake for 350 degrees, both cooling fans are running, no unusual noises heard, unit is operating as designed"
Dan H.
RANGE WHIRLPOOL WOD51EC7AS05 "Customer complaint that both ovens are not heating properly, started both ovens on bake for 350 degrees, oven temperatures are about 30 degrees lower than they should be, adjusted temperature offset up 30 degrees, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint that unit is making noise, confirmed, noise is coming from air damper, unit needs new air damper ; ordrng 1 W11164593 (AIR DAMPER )"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Unit has refrigerant leak in evaporator. Office to order evaporator and dye drier.; ordrng 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 Ice maker would not cycle. Replaced with ice maker from t/s. Cleared ice build up in line. Watched the ice maker call for water. Op test ok.; used 1 W10884390 (ICE MAKER ASSY) from stock
Dan H.
REFRIGERATOR GE CSHS5UGXCSS "Customer complaint that unit stopped dispensing ice and water then stopped cooling and display just flashes 0s, fresh food section temperature at 65 degrees, freezer section temperature at 65 degrees , nothing is running, unit needs new control and user interface ; ordrng 1 WR55X10775 (main board 230.64) and 1 WR55X10786 (dispenser interface 220.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Replaced door. Tested out. Op test ok.
David R.
WASHER MAYTAG MDB8959SBS2 "F6E1, F6E2 error code. No water coming into unit. Needs fill valve.******Do Not Order Part.; ordrng 1 W10872255 (valve 62.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER KITCHENAID KDFE104DBL0 Outlet is good. Power coming into unit. No lights coming up on display. Ordering control and panel.; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10537334 (panel-cntl)
David R.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc of light from dispenser stays on intermittently and UI sometimes not working when being pressed. Ordering control.; ordrng 1 W11130216 (UI)
David R.
WASHER MAYTAG MVWB855DC Replaced suspension. Tested. Op test ok.
David R.
RANGE MAYTAG MGR6600FZ0 Put hinge door on. Found trims cracked. Ordering trims.; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door)
Jeff M.
RANGE ELE KENMORE 6289468890 "Infinite switch for the griddle is not working properly it is popping getting ready to fail needs replaced; ordrng 1 5303935086 (switch-surface lg), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DRYER WHIRLPOOL WED5300VW Idler pulley is bad. The unit needs dryer repair kit; ordrng 1 4392065 (dryer repair kit NORM)
Jeff M.
DISHWASHER FRIGIDAIRE FGID2474QF6B The unit isn’t washing the motor stalling and the drain pump is very loud; ordrng 1 5304514365 (DRAIN PUMP) and 1 A00044305 (drain pump)
Corey L.
WASHER MAYTAG MVWC415EW1 "Customer complaint of a loud noise during spin, confirmed bearings have failed, found gear oil caked all over near components, unit needs gearcase, motor, shifter, and capacitor; ordrng 1 W10832724 (MOTOR) and 1 W10913953 (ACTUATOR) and 1 W11035747 (GEARCASE ) and 1 W11158831 (CAP)"
Dan H.
RANGE KITCHENAID KODE500ESS04 "Installed new door skin, op test good"
Dan H.
DISHWASHER KITCHENAID KDTE334GBS0 "Installed new dispenser, op test good"
Dan H.
REFRIGERATOR GE GFE29HMEHES "Customer complaint that unit is is not cooling in fresh food section , fresh food section temperature at 50 degrees, freezer section temperature at 0 degrees, found fresh food section evaporator fan not running, fresh food section evaporator fan is recieving 12vdc, unit needs new fresh food section evaporator fan ; ordrng 1 WR60X29099 (fresh food section evaporator FAN 114.05), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR GE GNE29GMKBES Cc of no ice Found ice maker fill iced up Cleaned out Ran manual harvest OP TEST OK
Brian M.
WASHER MAYTAG MVWB855DC3 Cc of unbalanced Ran auto spin cycle Leveled out legs OP TEST OK
Brian M.
WASHER WHIRLPOOL WTW4816FW2 Customer showed pop took pic kind of hard to read model number but it does match Cc unit not washing right and stuck on wash Found unit to have error for long fill Found cold water not entering the way it should Home supply is fine Needs water valve Replaced using truck stock Cleared error codes Ran auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
Brian M.
DISHWASHER MAYTAG MDB8959SFZ4 Cc of rails broken Found upper rack track broken Installed tracks OP TEST OK
Brian M.
DISHWASHER KITCHENAID KDFE104DSS3 Cc of dishes not washing Found sump getting power but not running Needs sump assembly Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
Paul P.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Replaced user interface, tested refrigerator, now operating properly. Set down mitigation mat."
Brian M.
DRYER WHIRLPOOL MGDX655DW2 Customer to email pop Cc of unit not sensing right and door hard to closeFound door striker open to far . Pinch slightly close OP TEST OK Found unit to functioning as designed heating and running normally Advised on cycle selections OP TEST OK
Jeff M.
DISHWASHER JENN-AIR JDTSS246GP0 The units door will occasionally pop open pausing the cycle customer told me this is happened about 15 to 20 times already ordering rails to fix the issue; ordrng 1 W11259785 (R RAIL) and 1 W11259786 (L RAIL)
Brian M.
WASHER WHIRLPOOL MVWX655DW1 Customer is e-mailing pop Cc that unit is noisy and does not fill up all the way Ran multiple soil level fill test all settings are working as they should Ran auto test and calibration OP TEST OK Advised customer on cycle selection manual page 6
Corey L.
WASHER WHIRLPOOL LAT9704AAE "Customer complaint washer stopped during cycle and now won’t operate, confirmed found lid switch fuse open, unit needs new lid switch with fuse; ordrng 1 WP22001682 (LID SWITCH 37.51), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
RANGE WHIRLPOOL WFG525S0HV1 "Customer complaint oven pops when preheating, customer had unit preheated to 350 prior to arrival, temp was 350 in cavity, explained popping sound is normal operating sound of the metal expanding and contracting with the heat, unit is operating as designed"
Corey L.
WASHER WHIRLPOOL WTW5700XL2 "Customer complaint washer said it was done but didn’t wash clothes, ran diagnostics found f0e2 over suds detected, cleared code, found detergent trey full of soap, advised customer only need 1-2 tbsp on an he detergent, rinsed out detergent trey, calibrated the unit"
Corey L.
RANGE KITCHENAID KSDG950ESS1 "Installed convect fan, op test good"
Corey L.
WASHER MAYTAG MVWC360AW0 "Customer complaint unit still stops during spin and fills again, ran diagnostics found f0e2 over suds, f7e1 basket speed fault, and f2e1 stuck key, cleared codes, pressure hose is clear, unit needs new control, XXcustomer not be home until 3:30; ordrng 1 W10520038 (CNTRL)"
Jason N.
DISHWASHER KITCHENAID KDTE334GPS0 "Cc unit cannot be adjusted on rear side, adjustment holes for wheels are not threadedCustomer showed popCustomer provided picture of rear of unit where holes are incompletely threadedBoth side of unit are like this.Unit is tilted to rear slightly, will not effect performance."
Jason N.
WASHER MAYTAG MVWX655DW1 "Cc not enough water entering machineRan auto test, all functions passed, water pressure is adequateRan cycle with clothes, advised customer to use deep water wash selection and turn fabric softer selection
Arthur V.
DRYER MAYTAG MDE9206AYW Unit is still operating normally. Customer had issue with vent. Gave customer number to dryer vent wizards.
Chad P.
RANGE MAYTAG MER6872BAB "Found broil element open. Has power. Needs element replaced. ; ordrng 1 W10201551 (elmnt-brol), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Chad P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found harness for ff evap Thermistor corroded. Thermistor showing open on diagnostics. Removed terminal and cleaned and applied electrical connection lubricant. Now showing good on diagnostics. Op test ok. 24 hrs for normal cooling to resume.
Chad P.
DRYER WHIRLPOOL MEDB850WQ1 Found striker okay. Catch is broken. Replaced catch. Op test ok. Office to please refund cost of striker. ; saved tckt
Chad P.
DRYER ELE MAYTAG MEDC215EW1 Found push to start connector loose. Corrected. Ran timed dry with and without heat. Op test ok.
Chad P.
REFRIGERATOR KITCHENAID KSRG25FVMT00 Installed tubbing and fitting. Op test ok.
Chad P.
RANGE WHIRLPOOL WFG745H0FS1 Ran bake. Unit misfired spark. Found ignitor not aligned. Adjusted. Ran bake. Op test okay.
Chad P.
DISHWASHER KITCHENAID KDFE104DSS4 Replaced adjusters. Ran normal wash. Op test ok.
Jason N.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Cc unit will not coolPlugged in unit, compressor does not run, relay clicksTested compressor with compressor tester device, compressor will not runUnit needs compressor/sealed system.; ordrng 1 W10507884 (compressor)"
Jeff M.
DISHWASHER WHIRLPOOL MDB7759AWS The rinsed was turned all the way down I turned it back up. Unit op tested good
Jeff M.
RANGE WHIRLPOOL WFE510S0AS Installed new part unit op tested good
Jeff M.
RANGE AMANA ACR4503SFW0 The unit actually has a hard time boiling water. Took 25 minutes for a small pot to boil and the large pot never boils even after 30 minutes on high. Water temperature did reach 190° which is just shy of boiling. Customer is going to talk to the landlord to have it exchanged at Home Depot. The direct heat from the heating elements exceed 700°F. The unit is working as designed
Jeff M.
WASHER WHIRLPOOL WFW9150WW00 The unit was off balance most likely reason customer was washing unbalance clothes otherwise I could not find an issue bearings tested good motor tested good springs were good suspension was good
Jeff M.
WASHER WHIRLPOOL MVWB835DW3 The unit smells when it drains the drain hose is 8ft long laying on the floor then to the wash sink. There is a lot of still water in the hoses. The unit itself does not smell
Jeff M.
DISHWASHER WHIRLPOOL WDF110PABB4 "The unit sump is seized. EST only cust paid the sc ; ordrng 1 W10847562 (SUMP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER WHIRLPOOL WTW6400SW0 Installed listed partsRan spin cycle and cycle with load(clothes)Op test good
Jason N.
WASHER WHIRLPOOL LSN1000LW2 "Cc making noise while in spinFound suspension retainer and spring rusted and broken off from right side, laying on floor.Unit needs new spring brackets, springs and retainer clips; ordrng 1 285901 (spring) and 2 WP63907 (spring)s and 2 WP64065 (bracke)s and 2 WPW10145155 (retainer)s"
Jason N.
REFRIGERATOR JENN-AIR JSC23C9EEM00 Cc doors not alignedLeveled doors using door leveling adjustment screws.Cleaned out condenser coilsOp test good
Jason N.
WASHER WHIRLPOOL MHW5500FW0 "Installed water level sensorRan auto test, all functions passed, op test good"
Jeff M.
DRYER MAYTAG MEDX655DW1 The vent was plugged. Unit op tested good
Gabriel P.
DISHWASHER GE GDT695SMJ0ES "Found door latch failed. Needs replaced. ; ordrng 1 WD21X10490 (latch tub, 29.47), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DRYER MAYTAG MEDX655DW1 Found unit was dropped and motor broke. Needs motor. Needs auto. Office to not order parts unless auto is given. Also found dented really bad underneath ; ordrng 1 279827 (motor!dryer)
Gabriel P.
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived to fine unit unplugged and defrosted. Plugged unit in. Sounds normal. Found water on floor. Pulled unit. Drain tube restricted. Cleared. Found water in deli drawer area. Unsure if it’s from unplugging it. Cleaned out. Control check good. Advised to monitor unit.
Corina B.
DISHWASHER GE GSD3360D35SS "CC that the unit is not draining. Drain pump is humming. Checked the hose, clear. Will need a new drain pump. Cust does not want to repair"
Corina B.
DRYER GAS WHIRLPOOL IGD4400VQ1 "CC that the unit is not heating. Checked the outside vent, clear. Found the thermal fuse is open. Replaced the fuse from t/s. Watched igniter turn on and off several times. Advised Cust to clean the outside vent out once a year. Optest ok. ; used 1 WP3392519 (THERMAL FUSE 1540) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Customer will think about repair ,I want office to address it do not order parts unless address it by customer customer paid sic only owe 253.80 ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (drier-tube)"
Corina B.
DISHWASHER MAYTAG MDB7749AWM1 CC that the unit is not turning. Checked power to control 120 volts. Found the bi metal is open. Replaced the bi metal from t/s. Optest ok. ; used 1 W10258275 (BIMETAL 2681) from stock
Corina B.
WASHER MAYTAG MVWC565FW1 Replaced the control. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok.
Corina B.
DRYER MAYTAG MEDC215EW1 CC that the unit is not turning on. The motor is not turning. Found a sock in the blower wheel. Advised Cust this is a courtesy of one time. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "CC that it’s not making ice, does not dispense water all the time, not keeping temp and loud noise in freezer. Fz 32 ff 40. Checked the ff evap clear. Checked the fz evap found a lout of frost and ice. Fan in fz is not running. Ran diag step 4. No power to fan. Will need a new control, harness and evap cover. Cust is calling whirlpool for an auth."
Jeff M.
DISHWASHER KITCHENAID KDTM404ESS3 Reinstalled the mechanical spray arm tested good
Jeff M.
REFRIGERATOR KITCHENAID KRFC300ESS01 There’s nothing wrong with the icemaker issues with the dampener assembly in the fridge the motor is getting loud needs replaced; ordrng 1 WPW10594329 (DAMPER ASSY)
Corina B.
REFRIGERATOR WHIRLPOOL KSC23C8EYY02 Replaced the drain pan. Cleared the drain tube. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
RANGE WHIRLPOOL WFG515S0ES1 Replaced the burner heads. Optest ok
Paul P.
RANGE WHIRLPOOL SF357PEKW0 "Stove will need hinges, door lock and door,switch. Customer has decided too costly to repair, only paying service today."
Paul P.
RANGE GE PB920DP3BB "Tested oven, found oven board (frame arm board) not sending 220 volts through rest of electrical systems in oven to start the bake / broil operations. Office to order board.; ordrng 1 WB27T11085 (frame board asm)"
Paul P.
RANGE FRIGIDAIRE FGF354BGDC "Range not repairable, screws holding top down are corroded/stripped, would cause possible damage to burners to remove."
Paul P.
WASHER CROSLEY CAW42114GW1 "Ran tests on washer, no error codes, fill valves working properly, drain pump working properly. Clothing has residue after each wash, even with small amount of soap, standard load size, and 2 rinse cycle chosen. Duplicate of service pointer for residue on clothes, office to order control. Did not set down mitigation mat, washer is in basement near floor drain.; ordrng 1 W11165870 (CONTROL)"
Paul P.
DRYER MAYTAG MEDX655DW1 "Found blower wheel touching housing, tightened wheel. Also, the outlet and cord will need replaced, shorted spot on cord. Advised customer to replace cord and outlet before using dryer again."
Macaulay G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced upper rack adjuster kit. All tested ok.
Macaulay G.
WASHER MAYTAG MVWB765FW1 Replaced control and console. Calibrated and tested ok.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS950SIAM00 Unit has cracked water valve inlet tube. Tube is cracked at the bend. Office to order inlet tube.; ordrng 1 WPW10279882 (tube-water)
Macaulay G.
WASHER MAYTAG MVWB835DW2 "Unit is experiencing multiple issues. Has error codes F6E2 user interface cannot hear ACU, and F6E3 ACU cannot hear UI. A foreign objective is caught between the inner and outer drums. And there is an odor that is being caused by the debris caught in the drain hoses. Customer is using Affresh cleaning tablets properly. In order the remove foreign object from between tubs, wash tub will have to be removed. Office to order control, console, inner drain hose, and outer drain hose.; ordrng 1 W11112656 (console) and 1 W11112658 (cntrl-elec) and 1 W11244231 (outer drain hose ) and 1 W11246418 (drain hose )"
Macaulay G.
DRYER MAYTAG MGDB725BW0 "All venting checked ok. Unit is heating properly in timed dry but not automatic. All sensors are tested ok and within resistance limits. Unit is not sensing moisture well enough through exhausting to run correctly. Office to order thermal fuse, fixed thermostat, thermal cutoff, and thermistor. ; ordrng 1 WP3390719 (fuse-thrml) and 1 WP3391912 (thrmst-fix) and 1 WP8573713 (cutoff-tml) and 1 WP8577274 (thermistor)"
Macaulay G.
DISHWASHER FRIGIDAIRE FDB1100RHM0 Bearing and seals in sump motor are worn out and leaking very badly. Sump motor would need replaced. Customer is paying for service call.
Arthur V.
WASHER WHIRLPOOL WTW5000DW2 Customer stopped washer mid cycle and couldnt get it to drain or anything else. Canceled cycle and tested unit. Op test good. Went through auto cycle and passed. Also ran a recalibration cycle. Unit op test good
Arthur V.
FRONT LOAD WASH AMANA NFW7300WW00 Found bearing gone. Needs spin basket and outer tub
Arthur V.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found unit running in a non heated garage. Advised customer unit will not operate properly in a non heated atmosphere
Arthur V.
DRYER WHIRLPOOL WED4616FW0 Found thermal cut out open and need replaced Replaced and tested unit. Op test good ; used 1 279816 (CUTOFF) from stock
Arthur V.
DRYER FRIGIDAIRE FDG336RES1 "Found felt pad on front panel worn and needs replaced. Needs top glide and bottom felt seals Ok to order per Mgr.; ordrng 1 5303283286 (felt seal,lower) and 1 5303937139 (felt glide asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
DISHWASHER WHIRLPOOL MDB4949SDZ0 Found unit leaking from center of motor sump assy. Needs replaced ; ordrng 1 WPW10591570 (pump&motor)
Corey L.
DRYER KENMORE 11060882990 "Customer complaint dryer not heating, confirmed, found thermal fuse open quoted to repair, ok replaced thermal fuse with ts, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; used 1 WP3390719 (THERMAL FUSE 18.53) from stock"
Gabriel P.
DISHWASHER KITCHENAID KDTE104ESS1 "Dw will fill but won’t start the pump ,need pump assembly ,customer will contact whirlpool to get and authorization for parts or labor sump was replace a year ago with us will only charge svc ,do not order parts unless customer address it to,Customer wants previous history sent to provided email. Office to please attach and send. ; ordrng 1 WPW10605057 (pump and motor assy 164.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
DRYER WHIRLPOOL WED49STBW1 "Timer overheating,and not cycling giving customer and estimate ,will not fix dont order parts"
Gabriel P.
DISHWASHER GE GDWF100R30BB Replace part opt test ok
Gabriel P.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Freezer led module flashing,and found dim ordering led module,and door got pitting and rust. ; ordrng 1 LW10708432 (dor-fip ss) and 1 W11205083 (LED MODULE )"
Gabriel P.
WASHER MAYTAG MVWC565FW0 Found error codes overs suds and off balance load explain customer of previous repair to use 2 table spoon of soap or less soap also explain to her when she has and off balance load to pause machine re arrange clothes and then press start I reset and calibrate unit plus ran auto test no issues found is either she using too much soap and not stopping machine when off balance load
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cc of unit still not producing ice due to water seeping in and freezing fill tube Spoke to Sr tech advised me that the water valve needs replaced because it’s not closing all the way after calling for water Replaced water valve Ran test cycle OP TEST OK
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Installed parts listed, op test good"
Corey L.
DRYER KENMORE 11067761600 "Installed new vent customer supplied, op test good"
Corey L.
DRYER BOSCH WTG86400UC "Unit is a Bosch, do not work on Bosch, spoke with js customer needs to call warranty company back a schedule with another company"
Corey L.
DRYER MAYTAG MEDC700VW0 "Customer complaint dryer not heating again, confirmed, unit is getting 253v, found cutoff open again, replaced with ts kit under warranty p&l, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent; used 1 279769 (THERMAL CUTOFF) from stock"
Jeff M.
WASHER WHIRLPOOL MVWC565FW1 The hud is cracked and the under of the agitator is all chewed up; ordrng 1 W10528947 (hub) and 1 W11161960 (AGITATORS)
Corey L.
WASHER MAYTAG MVWC465HW0 "Customer complaint washer doesn’t go to rinse or spin sometimes, ran diagnostics found f8e1 long fill not, found hot water turned off, open valve to hot, unit is operating as designed"
Corey L.
REFRIGERATOR KITCHENAID KFCP22EXMP5 "Replaced drier, charged unit with 5oz r134a, evap has good frost pattern, evap not needed"
Macaulay G.
REFRIGERATOR KITCHENAID KRFF305ESS00 Cleaned behind unit and condenser coils. Ice maker not advancing. Replaced from truck stock. All tested ok.; used 1 W10884390 (ICE MAKER ASSY) from stock
Macaulay G.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Reordering control. One that was sent was not turning on compressor.; ordrng 1 WPW10675033 (cntrl-elec)
Macaulay G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced inlet valve. No leaks.
Brian M.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed control boards OP TEST OK Advised to let temps adjust for 48 hours to notice a difference Returned customers check
Brian M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer showed pop took pic Cc of no drain Found drain hose not properly attached to drain Repositioned drain hose Ran test cycle OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Cc of loud noise and no freezing in freezer Found evap cover frosted over Forced into defrost found bimetal open Steamed out frost build up and replaced bimetal using truck stock OP TEST OK ; used 1 WP10442411 (THERMOSTAT) from stock
Paul P.
RANGE WHIRLPOOL WFE515S0EW1 "Installed surface element and infinite switch for right front element. Tested oven, now working properly."
Macaulay G.
WASHER WHIRLPOOL WFW72HEDW0 "Replaced sensor. All tested ok. Marcone packages wrong part for air trap, sent 316557230 Electrolux clock. Did not need control. Do need return label for control."
David R.
DISHWASHER WHIRLPOOL GU1200XTLS1 Replaced thermal fuse and panel. Tested. Op test ok.
David R.
WASH/DRY COMBO WHIRLPOOL WET4027HW0 "Customer did not receive control board. Replaced pump, actuator, motor and cap. Ordering control.; ordrng 1 W11305797 (CONTROL )"
David R.
WASHER GE GTWN4250D0WS "Unit is making grinding noises. Checked the basket to see if it would come out of tub. Corroded and breaking apart at bottom where basket meets tub. Belt worn down. Agitator cracked. Start button messed up. Ordering new tub and basket assembly, agitator assembly, start buttton, belt.; ordrng 1 WH01X10088 (start/stop switch) and 1 WH01X10302 (belt - 6 rib) and 1 WH38X10019 (shaft and tube asm) and 1 WH43X10032 (coupling agitator) and 1 WH43X10034 (agitator asm) and 1 WH45X10112 (basket hub & ring) and 1 WH45X10113 (TUB RING) and 1 WH45X20473 (washer tub assembly)"
David R.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Ice maker not working, not cycling. Right door switch showing on UI that’s it’s open, neeed to slam door to show everything is closed. Ordering ice maker, switches and plastic if shimes are needed.; ordrng 2 W11085027 (switch)s and 1 W11294907 (ICE MAKER ) and 4 WP2177331 (plastic-sq)s"
David R.
WALL OVEN WHIRLPOOL RBD275PDS12 "Replaced control panel. Realtor was here, customers on vacation (out of country). ; used 1 WP8300429 (PANEL 212.76) from stock"
David R.
DISHWASHER KITCHENAID KDTM354DSS3 "Unit called for water but not going into wash cycle. Will need pump and motor assembly. ******Do Not Order Part; ordrng 1 W10805015 (pump&motor 312.16), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
WASHER MAYTAG MVWX655DW1 Cc of unit grinding Found unit in a forced drain No error codes Ran auto test and calibration OP TEST OK Advised on soap usage
Brian M.
WASHER WHIRLPOOL WFW9151YW00 "Cc: leaking and shakingFound drain sock installed on drain hose not positioned in tub correctlyInstalled drain hose into drain tubeRan multiple test loads, removed bottom cover no indication of leakRan auto test to get unit to max speed Could not duplicate leak or shakingOP TEST OK Placed water mat under washer"
Brian M.
REFRIGERATOR GE TPX24BPDACC "Cc of unit not cooling Found unit to be covered in frost Found heater open Needs heater assembly ; ordrng 1 WR51X10029 (heater harness def a8938), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
STACK W/D GE GTUP270EM0WW "Unit needs agitator , had to break agitator to remove Rescheduled to finish job and install agitator ; ordrng 1 WH43X10056 (agitator7374), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
OTR MICROWAVE WHIRLPOOL WML55011HS0 Replaced mounting bracket with nut. Customer to install over range
Brian M.
WASHER GE GTWN4250D0WS Cc of unit not working normal Ran Several drain and fills Spin cycles and agitation All is working as is should
Paul P.
REFRIGERATOR KITCHENAID KRFC704FBS00 "Installed Orion control and power control board in refrigerator. Refrigerator fans and compressor started cycling and removing heat. Refrigerator will need at least 24 hours for cooling cycle to stabilize. Did not set down mitigation mat, refrigerator is over vent that will need to be closed off."
Corey L.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Customer complaint frz not cooling, confirmed temps were 33ff and 48frz, found dye all over ff evap cover, ff evap needs replaced; ordrng 1 W10917531 (EVAP)"
Arthur V.
WASHER WHIRLPOOL WTW4800XQ4 Upon arrival found unit in a pause cycle. Canceled cycle and restarted Unit started to fill. Unit op test good Customer confused on the difference between pause and “on”
Arthur V.
REFRIGERATOR MAYTAG MBF2256KEW3 Found unit not defrosting. Checked and defrost thermostat was closed. Put unit into defrost and fans kept running. Found jazz bd faulty. Replaced jazz bd. Completely defrosted freezer evap. Op test good. ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock
David R.
WASHER AMANA NTW4516FW2 "Customer said she had lid open and it was filling up by itself. F1E1 main control fault, F1E2 motor control fault. Buzzing sound coming from control. Ordering control, motor and cap.; ordrng 1 W10890624 (motor-drve) and 1 W11170317 (CONTROL ) and 1 W11175257 (CAP)"
Paul P.
WASHER MAYTAG MVWX655DW1 "Replaced dual cold valve. Ran automatic tests, washer is working properly did not set down mitigation mat, washer is in basement near floor drain."
Paul P.
DISHWASHER MAYTAG MDB7749AWM2 "Service and labor covered. Found open bimetal, replaced bimetal and tested dishwasher, now working properly. Set down mitigation mat.; used 1 W10258275 (BIMETAL 26.81) from stock"
Arthur V.
WASHER MAYTAG MVWC555DW0 Replaced gearcase. Op test good. Recalibrated new gearcase to unit
Jason N.
DISHWASHER KITCHENAID KUDS03CTSS3 "Installed listed partsRan wash cycleChecked for leaks, op test ok"
Jason N.
DRYER ELE WHIRLPOOL GEW9250PT0 Installed listed partRan dry cycle to confirm heatOp test good
Gabriel P.
OTR MICROWAVE FRIGIDAIRE FGMV175QFA Replace part listed
Gabriel P.
WASHER MAYTAG MVWX655DW1 "Ran test for error codes found no error codes,ran diagnostics test pass there is no issue with machine"
Gabriel P.
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Replace all parts listed,opt test ok"
Gabriel P.
DISHWASHER WHIRLPOOL WDF320PADS0 Replace CNTRL opt test ok
Gabriel P.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Replace fresh food evap ,put it in to a vacuum for 15 minutes charge it up with r134a 5.5 opt test ok , start seeing frost on evap"
Macaulay G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit is not cycling through properly. Not washing dishes on bottom shelf. Found that wash arm was not locked into position. Locked wash arm into proper position. All tested ok.
Macaulay G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced lower rack rollers. All tested ok.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 All doors are sealing properly. all tested ok.
Macaulay G.
WASHER MAYTAG MVWB765FW3 Replaced console. All tested ok.
Corey L.
BUILT IN FRIDGE GENERAL ELEC GFE26GGKBBB "Installed kit, op test good"
Corey L.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint washer won’t turn on, found pop through entitlement, confirmed unit will not power on or go into diagnostics, green led is not lit, power to unit is good, unplugged actuator from control and plugged unit in, control powered up, green led lit now, ran calibration, replaced actuator with ts part, op test good; used 1 W10913953 (ACTUATOR) from stock"
Brian M.
WASHER WHIRLPOOL WFW92HEFW0 Cc of door lock just clicking Found error for door lock Replaced Ran test cycle OP TEST OK
Dan H.
WASHER MAYTAG MVWC465HW2 "Installed new gearcase, op test good"
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Installed new control, op test good"
Paul P.
WASHER MAYTAG MHW8200FC0 "Found mildew in assembly in washer. Customer only wants part sent at this time, not installed. Office to order drawer assembly. No return trip necessary. Set down mitigation mat.; ordrng 1 WPW10250742 (drawer)"
Paul P.
RANGE WHIRLPOOL KFDD500ESS02 "Found burner plate off center, centered cover burner and tested, working properly now."
David R.
WASHER WHIRLPOOL WTW7040DW1 "Replaced stator, rotor, clutch, drum assy. Calibrated, ran service mode. Ran normal wash. Op test ok."
David R.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced pump and motor. Tested. Op test ok.
Jason N.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc not cooling and no lightsChecked power in good at 120 v, power out from power board , good at 14.1v.Called whirlpool tech line, said to unplug deli up board and retest.Checked power in to deli board, good at 14v. Deli board shorted.Needs deli board; ordrng 1 W10807593 (cntrl-elec23838), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER MAYTAG MVWB850YW0 "Installed listed partsRan auto test, and manual spin test. op test okConsole cracked while trying to installing UI board, ordering console; ordrng 1 WPW10396163 (console)"
Brian M.
REFRIGERATOR KITCHENAID KFIS29BBWH00 Cc: leaking from water filterFound cracked water lines coming off the filter housing spliced in new line Replaced water line with 2 fittings from truck stock OP TEST OK ; used 2 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock
Jason N.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Cc handle loose on freezer doorCould not install handle, wrong handle sent, this handle is for fridge doorOrdering freezer door handle ; ordrng 1 W10915364 (handle)"
Brian M.
FREEZER WHIRLPOOL WZF79R20DW03 Installed ice maker kit OP TEST OK
Gabriel P.
REFRIGERATOR KITCHENAID KSRG25FVMT00 "Tube line is frozen or kink ordering tube ; ordrng 1 8201537 (fitting, W TUBBING)"
Corey L.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Installed new parts, held 29” vac for 15 min, added 5.3 oz of r134a, good frost patterns, op test good"
Corey L.
DISHWASHER KITCHENAID KUDC10FXSS5 "Customer complaint unit is leaking slowly from door, customer purchased door seal from amazon, unit is leaning forward, quoted to level and replace seal, ok, could not level the unit the counter is too low unit barely fits, will not allow the front to raise any, adjusted the best tech could, replaced seal, left water mat, op test good, if unit still leaks the counter may have sunk slightly over time and may need raised"
Jeff M.
DRYER MAYTAG MEDC465HW0 Cust doesn’t want the part installed.
Jeff M.
WASHER WHIRLPOOL WFW7540FW0 The glass on the door is shattered. It’s hard to say what caused the glass to shatter there doesn’t appear to be any miss handling of the machine. Customer does not want it repaired he wants it replaced I have the part
Jeff M.
DRYER MAYTAG MEDX655DW Reinstalled the push to start switch op tested good
Macaulay G.
REFRIGERATOR FRIGIDAIRE LFHB2741PFBA Replaced driver and thermostat. All tested ok. Found leak at ice maker evaporator. Office to order evaporator and drier.; ordrng 1 242047603 (dryer-filter) and 1 5303918567 (evaporator kit)
Jeff M.
DISHWASHER KITCHENAID KUDK03FTBL3 Installed new part unit op tested good
Macaulay G.
RANGE MAYTAG MGR6600FZ0 Found right tension hinge is broken. Pin in hinge is bent out of place. Office to order hinge.; ordrng 1 WPW10299224 (hinge-door)
Corina B.
DISHWASHER KITCHENAID KUDR01TJBL0 "CC that there is water going into the unit when not running. Found the valve is not shutting off. Will need a new valve. Called SM to order part. ; ordrng 1 WP8531669 (valve-inlt 5542), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
OTR MICROWAVE WHIRLPOOL WMH53520CS7 Installed new part unit op tested good
Paul P.
RANGE WHIRLPOOL WEG745H0FS0 "Tested range, found only intermittent spark from 0+2 module. During diagnostic test, module not sparking to bake or broil igniters. Office to order 0+2 spark module.; ordrng 1 W10860916 (module-spk)"
Jeff M.
DRYER WHIRLPOOL GGW9250PW2 Rear roller has failed installed dryer repair kit unit tested good; used 1 4392067 (DRYER REPAIR KIT) from stock
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHT1831QS5 replaced parts listed. Op test good. Both doors opening and closing properly This is a Bill to:; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Arthur V.
WASHER WHIRLPOOL WTW4816FW2 Complaint of no power. Plugged in unit fired right up. Ran diagnostics no errors. Tested on adjatating and spinning modes and unit op test good. Unit is operating as designed
Macaulay G.
DISHWASHER KITCHENAID KUDE48FXSP5 "Sump diverter valve is leaking. Office to order sump assembly.; ordrng 1 WPW10455261 (pump&motor 166.82), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced the harness assy which includes evap fan motor,evap thermister and fresh food thermister. Unit started to cool. Op test good"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Unit is leaking water and pulling air after filter change. Filter is in properly. Also, water leaking has damaged the lighting. Office to order lights, reservoir, filter housing, and valve.; ordrng 1 W11168758 (reservoir ) and 1 W11194438 (filter housing ) and 1 W11228131 (led lights ) and 1 WPW10341329 (water valve assy)"
Arthur V.
REFRIGERATOR GE TBX18BADHRWW Found drain frozen over due to some errant vegetables that clogged up drain. Cleared using steam. Op test good
Arthur V.
WASHER MAYTAG MVWB765FW2 Replaced console and main bd for a f6 e2 error code Op test good. Took core for return
Brian M.
WASHER MAYTAG MVWB865GW0 Installed control and. Lid lock Ran auto test cycle and calibration OP TEST OK
Corey L.
DRYER KENMORE 11067761600 "Customer complaint dryer is not drying clothes that good, started timed dry, unit heated up, vent is clear, found thick wall of lint around dryer vent exit, unit is operating as designed, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, customer is buying semi-solid vent wants tech to install, customer leaving now for Home Depot, scheduled for tomorrow"
Corina B.
RANGE KENMORE 660.2002102 "CC that the bake element is not working. Checked bake element, good. Checked the control 0 volts. Will need a main control. Cust does not repair."
Corina B.
RANGE WHIRLPOOL WFE540H0AS1 Replaced the bake element. Optest ng. Checked the power to the control 0 volts. Will need a main control. Cust needs to talk to her husband about the control. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
MICROWAVE JENN-AIR JMW3430WS02 "Customer complaint that microwave is not working, confirmed, unit only heats when door is pushed on, unit needs new door switch ; ordrng 1 W11033422 (interlock)"