We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, OH 44133
David R
Job Details: 07/15/2021
"Cc blinking light on spin. Plugged unit in. Cancelled out cycle, let customer know to hold between 5-10 seconds. Ran diagnostics, no error codes. Ran test cycle and all components working. Ran a calibration on unit. Ran drain and spin cycle. Good. Op test ok."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Geneva, OH 44041
Jeff M
Job Details: 07/15/2021
Installed the new part op tested good. Door
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near Jefferson, OH 44047
Jeff M
Job Details: 07/15/2021
Installed the new part op tested failed. The relay for the broil failed needs a control ; ordrng 1 W11132199 (Control)
We serviced a
KENMORE DRYER
Model 110.7800201
Near Conneaut, OH 44030
Jeff M
Job Details: 07/15/2021
I found the pulley failed installed the new part unit tested good ; used 1 4392067 (Kit) from stock
We serviced a
CROSLEY DRYER
Model CED7006GW0
Near Conneaut, OH 44030
Jeff M
Job Details: 07/15/2021
Cycling thermostat appears to be not operating correctly after three or four loads consecutively machine will blow the fuse in the fuse box its an intermittent issue an order both timer and cycling thermostat. No eta; ordrng 1 WPW10185982 (Timer) and 1 WP3387134 (Thermostat)
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Shaker Heights, OH 44118
Jason N
Job Details: 07/15/2021
"Cc unit top rack wont stay in place. Customer showed pop.Found unit installed with slight tilt forward. Uninstalled unit, adjusted rear wheels. Reinstalled unit. Leveled. Top rack staying in place. Op test good."
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Cleveland Heights, OH 44118
Jason N
Job Details: 07/15/2021
"Cc unit not agitating. Ran diagnostics, found code f7e6 for motor fault. Ran auto test, unit not shifting to agitate. Checked under unit. Found shifter arm slipped out of splutch yoke. Per service pointer replace shifter. Replaced shifter using customer supplied pre Id part. Ran auto test, all functions normal. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model n/a
Near Shaker Heights, OH 44118
Jason N
Job Details: 07/15/2021
"Cc unit top rack wont stay in place. Customer showed pop.Found unit installed with slight tilt forward. Uninstalled unit, adjusted rear wheels. Reinstalled unit. Leveled. Top rack staying in place. Op test good."
We serviced a
MAYTAG DRYER
Model MDG10CSAAL
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/15/2021
The worse motor I ever replace call tech line to see hoe to connect wire my senior tech could not find intruction sheet but when installed but still not heating office reschedule another I can figure out ; saved tckt
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ
Near Strongsville, OH 44136
Marie V
Job Details: 07/15/2021
"Cc that the right hand side burner takes too long to light up and oven is not working. Confirmed. all ignitors are sparking. Adjusted ignitor, and tested burner is good. When testing oven you can hear sparking and gas but no flame. Opened bottom drawer and found cooking sheets, removed some of them and tested . Good, tested broil and convection, pass. Op test ok"
We serviced a
IKEA COOKTOP ELE
Model ICI500XB01
Near Cleveland, OH 44113
Corina B
Job Details: 07/15/2021
"CC that there is a fault code f47. Confirmed. Found the thermal fuse, burnt. Will need a new harness. ; ordrng 1 W10651543 (Harness)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KBL0
Near Kingsville, OH 44048
Jeff M
Job Details: 07/15/2021
Re lvl the unit op tested good
We serviced a
GE REFRIGERATOR
Model GFE26GGKBBB
Near Painesville, OH 44077
Dan H
Job Details: 07/15/2021
"Sum never lit up, reordering sum, installed fresh food section evaporator fan; ordrng 1 WR98R882802 (Sum)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF3
Near Painesville, OH 44077
Dan H
Job Details: 07/15/2021
"Customer complaint that unit is not cooling properly, fresh food section temperature at 56 degrees, freezer section temperature at -12 degrees, evaporator fan is running, compressor and condenser fan are running, found evaporator frozen solid, defrost heater is working, unit needs new control and evaporator defrosted , customer does not want repair at this time ; ordrng 1 242115283 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KODC304ESS01
Near Pepper Pike, OH 44124
Dan H
Job Details: 07/15/2021
"Installed new thermal fuse , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Moreland Hills, OH 44022
Dan H
Job Details: 07/15/2021
"Customer complaint of beeping noise and unit is not making ice, no beeping heard, ice bin is full, temperatures are good, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44144
Corina B
Job Details: 07/15/2021
Replaced the valve. Opt test ok
We serviced a
GE REFRIGERATOR
Model TFX26ZPDAWW
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/15/2021
"Cc unit not coolingFound ice buildup in freezer on evaporator cover and evaporator. Checked defrost timer, contacts being made. Ordering defrost heater and bimetal. Cust paid for both jobs on first pvr. ; ordrng 1 WR50X122 (Defrost thermostat) and 1 WR51X10029 (Defrost heater)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Willoughby, OH 44094
Joe O
Job Details: 07/15/2021
"Cc: not making ice, leaking when ice maker is onFound unit has good water flow. Found fill tube frozen and ice maker water line came off fill tube. Cleared fill tube, reconnected water line. Cycled ice maker . Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/15/2021
Installed the new part op tested good. Actuator
We serviced a
KENMORE DRYER
Model 110.975852
Near Shaker Heights, OH 44122
Jason N
Job Details: 07/15/2021
"Cc unit not heating.Found no flame from unit, ignitor not receiving power. Checked all thermals, found thermal fuse open. Unit needs thermal fuse. Replaced using truck stock. Ran dryer op test, good heat, airflow checks good. Op test good. Customer paid for both jobs on this pvr, ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/15/2021
I ordered the incorrect parts. Re-order the for the correct part; ordrng 1 W10899966 (Hose)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Euclid, OH 44123
Joe O
Job Details: 07/15/2021
"Cc: not turning onCustomer stated they ran it and the whole basement was Smokey, then next time it wouldnt start at all. Found terminal block shorted out. Needs power cord and terminal block kit. Inst terminal block kit, and power cord. Ran test cycle. Op test okCust has a plastic accordian style vent hose attached to dryer. Explained the fire hazard associated?with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard.; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS02
Near Strongsville, OH 44136
Marie V
Job Details: 07/15/2021
"Cc that he will set the time but it does not works. Confirmed, found unit not connected to Wi-Fi , if unit is not connected the time will not be synchronized. Connected with cust. Now is good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Willowick, OH 44095
Joe O
Job Details: 07/15/2021
Cc: frost build up in freezerFound door not seated correctly on left side. Raised door to allow gasket to seal properly. Op test ok
We serviced a
KENMORE RANGE
Model 911.4554091
Near Painesville, OH 44077
Joe O
Job Details: 07/15/2021
"Cc: buzzing noise, oven not workingFound control buzzing. Unit will not light up, or allow selections. Needs clock and fasciaClock is discontinued. ; ordrng 1 WB27K5140 (clock(discontinued)) and 1 WB27K5166 (clock plate)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Painesville, OH 44077
Joe O
Job Details: 07/15/2021
Cc: loud squeaking when opening doorCustomer stated it was on the left side. Unit is not squeaking at the moment. Could not duplicate issue. Op test ok
We serviced a
MAYTAG RANGE
Model WFE540H0AS1
Near Streetsboro, OH 44241
Brian M
Job Details: 07/15/2021
Installed element OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Ravenna, OH 44266
Brian M
Job Details: 07/15/2021
"Customer showed pop took pic Found partial frost pattern on evap Having 29 degrees in freezer 38 in fridge Called whirlpool per Myers (dealers request ) to document findings Will need compressor, evap, drier; ordrng 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 W11179385 (drier-tube)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKW0
Near Broadview Heights, OH 44147
David R
Job Details: 07/15/2021
"Cc F8E4 error. Replaced with new float switch, tested in diagnostics and working correctly. Found customer does not have the pan installed for the float switch. Water line comes straight from underneath, and will not allow the pan to fit. Let customer know and took pics. Will need a plumber to come and reroute the water line. Pan is needed for proper working of unit and also a safety feature, called techline to document. Considered modification of unit and anything going forward will not be covered until fixed correctly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Strongsville, OH 44136
Marie V
Job Details: 07/15/2021
"Cc that the unit is not turning on. Plugged in unit, pass. Turned on started a cycle, pass. Turned back off and ran diag. No error code. Tested UI all buttons , they all work. Ran calibration pass. Tested unit multiple times, on and off. Pass. Unit is working as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Cleveland, OH 44105
Jason N
Job Details: 07/15/2021
Installed control board. Steamed out evaporator and installed new evaporator cover. Advised customer allow up to 24 hrs for unit to return to desired temps.
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS2
Near Painesville, OH 44077
Jeff M
Job Details: 07/15/2021
Installed the new part op tested good. Harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Strongsville, OH 44136
Marie V
Job Details: 07/15/2021
"Cc that the unit is making loud noises. Ran diag and tested , compressor, condenser fan. Evapo fan. Ice box fan. They are working as designed. No unusual noises found. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model GGG388LXS01
Near Mantua, OH 44255
Brian M
Job Details: 07/15/2021
"Cc unit not baking Found igniter open Needs igniter ; ordrng 1 12400035 (igniter,oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2272VES00
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/15/2021
"Cc unit not dispensing water or ice. Customer stated ice will occasionally not dispense, and water dispense is very slow. Tested ice dispense, dispense working normally. No issues with dispense, advised customer if ice melts together occasionally, shake ice container to break up. Tested water dispense, very slow. Customer she just changed filter on unit. Checked pressure in from source, found low pressure from filtering unit under sink. Advised customer to have building maintenance look at filter unit as filter may have to be changed."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Bratenahl, OH 44108
Jason N
Job Details: 07/15/2021
"Cc unit not spinning and draining Customer states during normal cycles, the clothing is coming out wet. Customer will have to ran a drain and spin cycle to extract water from clothing. Ran diagnostics, no codes stored. Ran auto test, all functions normal. Started normal cycle, found spin speed turned off. Advised customer to ensure spin speed turned on and for large loads, if sling out was not successful, to run an additional drain and spin cycle. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Madison, OH 44057
Jeff M
Job Details: 07/15/2021
Installed the new part op tested good. Cam
We serviced a
MAYTAG DRYER
Model MGDB835DW1
Near Parma, OH 44134
Gabriel P
Job Details: 07/15/2021
"Replace blower wheel noise when away,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Seven Hills, OH 44131
Corina B
Job Details: 07/15/2021
CC that the ff she is freezing food. Confirmed. Ff 34* Fz -5*. Found the freezer control set at 5 bars whisk is the coldest setting and the ff section at 2 bars. Set temp to correct setting. Replaced the damper and thermistor. Adjust to wait 24 hrs for correct temperature. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Avon, OH 44011
Gabriel P
Job Details: 07/15/2021
"Replace seal gasket also steam,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Parma, OH 44130
David R
Job Details: 07/15/2021
"Customer had POP. Cc unit leaking gas, had gas company come out. Customer changed and put a new shutoff behind unit per gas company, also put a new line. Gas company said gas was coming from back of unit by shut off and top of unit by burners. Checked burners and could smell a little excess gas lingering, from front two burners. Also found knob broken. Ordering; ordrng 1 WPW10339442 (Knob) and 2 WPW10515455 (LF RF BURNER)s and 2 WPW10515454 (LR CENTER BURNER)s and 1 WPW10515453 (RR burner)"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Parma Heights, OH 44130
David R
Job Details: 07/15/2021
Found wires lose on motor connection and found previous belt switch bad. Replaced belt switch and thermal fuse. Tested. Unit is starting up and cycling heat. Put all back together. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Parma Heights, OH 44130
Corina B
Job Details: 07/15/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44129
Marie V
Job Details: 07/15/2021
Cc that the unit is not washing clothes. Ran diag found f7e6 motor fault. Ran auto test unit does not agitate. Found shifter off place. Replace shifter from T/S. Calibrated unit. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Elyria, OH 44035
Gabriel P
Job Details: 07/15/2021
Found restriction from vent advise customer to call a vent cleaner.opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Elyria, OH 44035
Gabriel P
Job Details: 07/15/2021
Call whirlpool tech line, he said painted metal can be higher of 152 degrees and glass up to 170 degrees it is below that temp unit is working as designed
We serviced a
N/A N/A
Model KFGU706VSS01
Near Beachwood, OH 44122
Dan H
Job Details: 07/15/2021
"Customer complaint of random beeping noise, confirmed unit needs new control, control is part of cooktop, cooktop is no longer available ; ordrng 1 W10132148 (Cooktop)"
We serviced a
WHIRLPOOL RANGE
Model WFG535S0JS1
Near Maple Heights, OH 44137
Dan H
Job Details: 07/15/2021
"Customer complaint that oven is not lighting properly, confirmed , found igniter about a half inch from burner, adjusted igniter to about a quarter inch away from burner, burner lit right up, repeated several times with same results, op test good"
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Bedford Heights, OH 44146
Dan H
Job Details: 07/15/2021
"Customer complaint that unit is leaking, found rubber hose that is the drain stack laying on the floor(see pic), water was leaking out out drain stack after unit drained and shut off, stood drain stack back up, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Garfield Heights, OH 44125
Dan H
Job Details: 07/15/2021
"Customer complaint that burners started arcing on their own, installed new igniter switches, op test good"
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW5100HC1
Near Garfield Heights, OH 44125
Dan H
Job Details: 07/15/2021
"Customer complaint that unit is not draining, ran diagnostics found f7e6(motor fault), f0e3(overload), and f8e1(long/no fill) error codes, motor spins, cold water is barely entering unit , opened supply valve completely, cold water is entering unit now, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED6120HC0
Near Parma Heights, OH 44130
Dan H
Job Details: 07/15/2021
DR called and said he figured out the problem and didnt need me to come; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Geneva, OH 44041
Joe O
Job Details: 07/15/2021
Cc: not making iceFound ice maker error code e5(mold thermistor bad). Needs ice maker. ; ordrng 1 W11294907 (icemaker)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon, OH 44011
Marie V
Job Details: 07/14/2021
"Cc that the unit is not washing properly. Ran diag error code F7E6 motor fault, ran auto test, unit is not agitating. Tilted unit found shifter off place. Replace from T/S. Calibrated unit. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2FHGXKT00
Near Mentor, OH 44060
Jeff M
Job Details: 07/14/2021
Installed the new part op tested good. Filter housing
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Madison, OH 44057
Jeff M
Job Details: 07/14/2021
The freezer door was misaligned allowing humidity to get into the machine I realigned the door unit tested good the frost will dissipate on its own
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Thompson, OH 44086
Joe O
Job Details: 07/14/2021
"Installed auger motor, shaft, and ice bin. Tested. Op test ok"
We serviced a
KITCHENAID RANGE
Model KGCU482VSS1
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/14/2021
"Cc unit front burner sparks at randomCustomer stated RF burner will randomly spark when trying to light, sometimes it will light right away, sometimes it results in a large flame. Checked burner for spark, found electrode spark is inconsistent. All other burners sparking good. Burner head clean, electrode clean. Unit needs surface ignitor. ; ordrng 1 W10833887 (Surface ignitor)"
We serviced a
GE REFRIGERATOR
Model TBX21DACBRWW
Near Shaker Heights, OH 44118
Jason N
Job Details: 07/14/2021
"Cc unit freezer not cold enough.Customer states freezer doesnt freeze things anymore. Found unit freezer reading 19 degrees. Good airflow. Checked compressor and condenser fan. Compressor very hot, condenser fan working, condenser coils fair. Compressor pulling .4a. Unit has a refrigerant leak. Customer not repairing, estimate only. ; ordrng 1 WR87X10224 (Compressor)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Highland Heights, OH 44143
Dan H
Job Details: 07/14/2021
"Customer complaint that unit is not spinning properly, ran diagnostics, found f0e5(off balance) error code, suspension is good, Found gearcase shaft pulled right out of gearcase with agitator, unit needs new gearcase, customer does not want repair at this time ; ordrng 1 W11454734 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model DDT595SGJ0WW
Near Chardon, OH 44024
Joe O
Job Details: 07/14/2021
"Cc: beeping, not startingFound unit not sensing door latch. Ohmed out latch from control. Found control not sensing latch. Needs control; ordrng 1 WD21X24901 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2055FRZ00
Near Chardon, OH 44024
Joe O
Job Details: 07/14/2021
"Cc: intermittent ice productionFound ice sticking between fingers. Fingers separating from ice mold. Needs ice maker. Replaced ice maker. Cycled. Found low water pressure. Found customer is using plastic line and saddle valve. Advised customer to replace with an inline valve, and stainless steal graded or copper line. ; used 1 4317943 (ICEMAKER) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Wellington, OH 44090
David R
Job Details: 07/14/2021
"Wrong model number, had a 4 on the one needed. Updated and ordering correct part.; ordrng 1 W10906431 (Control) and 1 W10910626 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Lakewood, OH 44107
Corina B
Job Details: 07/14/2021
"CC that the unit was not cooling. Confirmed. Checked the compressor 7.45 amps. Compressor is seized. Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.27oz r134a, unit cooling, pressures good, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Maple Heights, OH 44137
Brian M
Job Details: 07/14/2021
Installed water line OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KODE900HSS00
Near LaGrange, OH 44050
Gabriel P
Job Details: 07/14/2021
"cc floor gets hot when unit is operating, inform customer that unit has a vent on bottom were air comes out, she says the other oven never did that, call senior tech BJ, he said unit is working as designed and advise to Call whirlpool tech line and tech said unit will blow hot air through bottom vent therefore unit is working as designed."
We serviced a
GE REFRIGERATOR
Model GFE28GSKFSS
Near Chardon, OH 44024
Joe O
Job Details: 07/14/2021
"Cc: not cooling ff section, not making iceFound ff evap fan not running. Ff evap completely frosted over. Found no stored error codes. Tested all thermistors, and fans. Needs ff evap fan, and update module, and defrosted; ordrng 1 WR49X32042 (Cooling tower) and 1 WR98R4546322 (Update module), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4800VQ1
Near Austinburg, OH 44010
Jeff M
Job Details: 07/14/2021
The unit is heating cust needs the venting cleaned
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44104
Dan H
Job Details: 07/14/2021
"Customer complaint of bulge in liner, bulge is water reservoir cover and is supposed to be there, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Maple Heights, OH 44137
Brian M
Job Details: 07/14/2021
Cc of no cool Unit unplugged Plugged unit in and watched for frost Found unit to be cooling at this time but advised to leave plugged in for a few days
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Westlake, OH 44145
Corina B
Job Details: 07/14/2021
"CC that there is a noise when dispensing the water. Confirmed. Removed the filter and used bypass plug. No hammering. Call BJ and agreed with need the housing. ; ordrng 1 W11346623 (Housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Cleveland Heights, OH 44106
Dan H
Job Details: 07/14/2021
"Customer complaint of error code and now unit is not working at all, confirmed, unit is receiving 120vac , stuck key test shows control is good, unit needs new user interface ; ordrng 1 W11367678 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Jefferson, OH 44047
Jeff M
Job Details: 07/14/2021
Installed the new part op tested good. Belt control
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Chardon, OH 44024
Joe O
Job Details: 07/14/2021
Installed actuator. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Jefferson, OH 44047
Jeff M
Job Details: 07/14/2021
Installed the new part op tested good. One fridge door one freezer door 4 dins one wine rack
We serviced a
MAYTAG RANGE
Model CWG3100AAB25
Near Bedford Heights, OH 44146
Brian M
Job Details: 07/14/2021
Cc unit not baking Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL RANGE
Model WFE320M0ES2
Near Williamsfield, OH 44093
Jeff M
Job Details: 07/14/2021
I called Tech Line I explain to then that the power cord on the terminal block L1 wire is fried. Tech Line told me this is an insulation issue if the nut is not tight enough this can happen. theres no way the machine can directly caused this issue theres no way a customer can directly caused this issue this is 100% an installation error. Tech Line and safety told me this this is an installation issue not the fault of the machine not the fault of the customer. ; ordrng 1 W11416847 (Harness) and 1 TJ5604 (3 prong) and 1 S
We serviced a
WHIRLPOOL RANGE
Model WFG515S0EB0
Near Andover, OH 44003
Jeff M
Job Details: 07/14/2021
The main control board is not sending power to the spark module to ignite the spark igniter inside the oven. Needs a main control; ordrng 1 WPW10348656 (Control) and 1 S
We serviced a
MAYTAG DRYER
Model MEDP576KW1
Near Elyria, OH 44035
Corina B
Job Details: 07/14/2021
Timer and retainer were replaced. Opt test ok.
We serviced a
KENMORE WASHER
Model 110.20902991
Near Solon, OH 44139
Joe O
Job Details: 07/14/2021
Installed lid switch. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/14/2021
"Cc unit leaking from freezerCustomer states floor is damaged from freezer leaking water. Confirmed lot of wood damage to floor, advised customer I will have to pull unit and will do my best to not cause more. Customer ok with that. Found ice buildup on freezer bottom, evap drain frozen over. Cleared ice and frost from freezer. Pulled drain tube form rear of unit, solid gunk buildup in p trap. Cleared. Reinstalled. Ensure good flow through tube. Customer also wanted quote for a door bin shelf. Ordering. Customer will install himself. ; ordrng 1 W10846358 (Trivet bin)"
We serviced a
GE RANGE
Model JGSP28SEK4SS
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/14/2021
"Cc unit has made a whoosh sound periodically when using ovenCustomer stated a few times since last service the oven has made a whoosh sound while trying to run a preheat for bake. Checked ignitor condition. Proper install, ignitor located next to burner tube. Ran bake test, ignitor glowing, good amp draw, good ignition. Checked top vent to ensure clear. Ran bake test several times, good ignition each times, no whoosh or gas smell. Let cycle. Could not duplicate issue at this time. Advised customer to ensure top vent is clear and never covered with items."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Cleveland, OH 44113
Jason N
Job Details: 07/14/2021
"Cc unit leaking from underneath Ran wash cycle, found water blowing out from water inlet manifold assembly in rear when unit went to drain. Pulled unit. Found inlet assembly cracked. Unit needs inlet manifold assembly. Part not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11407411 (Water inlet assembly)"
We serviced a
KITCHENAID MICROWAVE
Model KBHC109JSS0
Near Bay Village, OH 44140
Gabriel P
Job Details: 07/14/2021
"Found the magnetron defective but we had unit open and found thermal on mag shorted replace put unit back together heat a cup of cold water for 30 seconds and it was hot"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Bedford Heights, OH 44146
Brian M
Job Details: 07/14/2021
Cc unit leaking Found Ice maker bail arm to have popped off and unit over full with ice and when filling water is going around and dripping into chute Cleared ice and fixed arm OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Kent, OH 44240
Brian M
Job Details: 07/14/2021
Ran entitlement issue date 8-21-20Cc unit fills and drains Found hose on ground Put hose in sink Ran test OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MFT2776FEZ00
Near Eastlake, OH 44095
Dan H
Job Details: 07/14/2021
"Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHW1
Near Kent, OH 44240
Brian M
Job Details: 07/14/2021
Issue remains Unit will run fine almost 30 min after a drain Spoke to 2 senior techs Maybe a issue with UI or float switch ; ordrng 1 W11255655 (console) and 1 WPW10195039 (float switch)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Kent, OH 44240
Brian M
Job Details: 07/14/2021
Cc unit not spinning Replaced actuator OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT920SADM3
Near Aurora, OH 44202
Joe O
Job Details: 07/14/2021
Installed sump assembly. Ran test cycle. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1500AWQ01
Near Willoughby, OH 44094
Dan H
Job Details: 07/14/2021
"Customer complaint that unit is not draining completely, confirmed, found filter screen and drain port on garbage disposal clogged, cleared, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Chesterland, OH 44026
Joe O
Job Details: 07/14/2021
Installed dispenser. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Strongsville, OH 44136
David R
Job Details: 07/14/2021
"Replaced both control and ui. Ran a normal cycle, good. All components working. Ran a diagnostics cycle. Good."
We serviced a
MAYTAG DISHWASHER
Model MDB7959SHZ1
Near Avon Lake, OH 44012
Marie V
Job Details: 07/14/2021
"Cc that the top rack something broke on it, cust has pieces. Confirmed right hand side rack broke in a corner. Replace both. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Strongsville, OH 44136
David R
Job Details: 07/14/2021
"Customer had POP, took pics Aug 20,2020. Cc unit not washing. No error codes. Found pump in range of resistance. Control sending lower than 100 bolts AC. Ordering both control and wash pump. Replace control first. ; ordrng 1 W11124384 (Control) and 1 W11305303 (Wash pump)"
We serviced a
SAMSUNG DRYER
Model DV50F9A6GVW/A2
Near Avon Lake, OH 44012
Marie V
Job Details: 07/14/2021
"Cc that the unit is taking too long to dry clothes and that the sensor will shut down unit and clothes arent dry still. Turned unit on and check if it was heating. Pass. Check air flow outside. Found foil vent it kinked in the back on the unit, not allowing a proper air flow. Advice cust to replace foil flexible vent for rigid metal or flexible metal because those are considered fire hazard. Unit cycles between 168* and 115*. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 07/14/2021
"Replace cam,opt test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
David R
Job Details: 07/14/2021
"Cc unit control options not working, intermittent no lights on UI. Had a servicer from different company come out. Suggested replacing both controls. Authorization code sent over to us, full repair. Found F5-E1, F3E2, F6E1. Tested and valves are good. Ordering controls, and latch. ; ordrng 1 W10810403 (Latch) and 1 W11195970 (Control) and 1 W11135391 (Ui)"
We serviced a
AMANA REFRIGERATOR
Model ASI2275FRS00
Near Grafton, OH 44044
Corina B
Job Details: 07/14/2021
Cc that ice maker not working. Verified and found that ice maker is leaking through the bottom will need a new ice maker and valve; ordrng 1 WPW10300022 (Icemaker) and 1 WPW10179146 (Water valve)