We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/26/2021
Replaced the lid and hinges. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WFW9400SU00
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/26/2021
"Cc that the unit is very loud when is spinning. Started a drain and spin cycle. It was very loud, check behind unit, pulley is correct , shaft is broken unit will need new tub assembly, the basket is not longer available. Unit cant be repair ; ordrng 1 W10772618 (Tub outer) and 1 8182247 (Basket) and 1 W10772607 (Tub outer front), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
Cc that unit is not filling as should or agitating. Ran diagnostics and found error code F7E6 shifter fault. Looked under washer and shifter was out of place replaced with service pointer shifter ran a calibration and a auto test unit is agitating as should and filling as designed explained to customer that the washer will not fill all the way to the top specially in a normal cycle and only 6 to 7 regular bath towels for a full load and 1 to 2 tablespoons of detergent to wash clothes. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC3
Near Elyria, OH 44035
Gabriel P
Job Details: 10/26/2021
"Found defect pulley giving estimate replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 279640 (PULLEY-IDR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB02
Near Madison, OH 44057
Dan H
Job Details: 10/26/2021
"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 37 degrees, freezer section temperature at 15 degrees, partial frost pattern on evaporator, system has a leak, unit needs new compressor , evaporator and filter drier, ran entitlement, parts and labor covered under 5 year extended warranty ; ordrng 1 W10836706 (Evaporator) and 1 W11092625 (Compressor)"
We serviced a
GE WASHER
Model Gtw680bsj1ws
Near Strongsville, OH 44149
David R
Job Details: 10/26/2021
"Called Customer, did not want service anymore. ; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Montville, OH 44064
Brian M
Job Details: 10/26/2021
Cc unit not working Found several lid lock errors Replaced lid latch OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Streetsboro, OH 44241
Brian M
Job Details: 10/26/2021
Cc unit keeps going out of balance and not spinning clothesFound suspension to be weak Needs suspension ; ordrng 1 W11130362 (suspension)
We serviced a
GE WASHER
Model Gtw680bsj1ws
Near Strongsville, OH 44136
David R
Job Details: 10/26/2021
"Cc unit put a large cover in, after that unit when agitating is make a large thud noise. Took about wash plate and tightened screw, took apart shifter, clutch, belt. Tightened all bolts and nuts. Ran again, customer said unit sounds better. Couldve just been something loose. Everything test good. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Strongsville, OH 44136
David R
Job Details: 10/26/2021
"C unit not agitating. Found agitator needed replacing, from t/s. Tested in diagnostics and calibration. Good. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRP22FNBL00
Near Highland Heights, OH 44143
Jason N
Job Details: 10/26/2021
"Connected water line and turned water source on. Found leaking from filter housing. Unit needs filter housing. Customer also wants to replace filter, adding filter for order. ; ordrng 1 WP2186443 (Filter housing) and 1 EDR5RXD1 (Filter)"
We serviced a
GE WASHER
Model Gtw680bsj1ws
Near Strongsville, OH 44136
David R
Job Details: 10/26/2021
"Cc unit put a large cover in, after that unit when agitating is make a large thud noise. Took about wash plate and tightened screw, took apart shifter, clutch, belt. Tightened all bolts and nuts. Ran again, customer said unit sounds better. Couldve just been something loose. Everything test good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHV00
Near Parma, OH 44130
David R
Job Details: 10/26/2021
Replaced both slides in FZ. Had customer test out. Good. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brooklyn, OH 44144
Manny
Job Details: 10/26/2021
"Cc unit just beeping, also stated that the unit ran for 2 hours and they have to unplug the power. Ran diagnostics and found error code f8e4 for overflow fault, found some insulation under the flow switch causing the unit to have an overflow fault, cleared insulation from switch ran diagnostics cycle again, no error codes, unit is working properly, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44111
Marie V
Job Details: 10/26/2021
"Is not spinning the clothes all the way. Ran diag found error code F0E3 overload , F7E9 locked rotor , F0E9 OB paused , F0E5 off balance. Found lost of change between impeller and basket. Removed all and ran auto test, pass , calibrated unit and verify underneath that everything is clear nothing is preventing the rotor to move. Good.Advice cust to check the pockets before adding clothes to unit. That 6-7 bath towels = a full load and that only 1-2 tablespoons of detergent Pedro load is enough. Op test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/26/2021
"Replace console,opt test ok"
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model ED5LVAXVQ00
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/26/2021
"CC that the water is not conning out. confirmed. Found the housing leaking water. Will need a new housing and clip. ; ordrng 1 WPW10121138 (Housing) and 1 2260503W (Button), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Garfield Heights, OH 44125
Corina B
Job Details: 10/26/2021
"CC that there is a noise. Found change in between the basket and washplate, removed the change, ran a manual agitate and spin, no abnormal noises. Ran a calibration. Optest ok."
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/26/2021
"All fuse working as designed but timer is not moving giving estimate on timer ordering ; ordrng 1 WPW10642928 (Timer), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYH02
Near Painesville, OH 44077
Dan H
Job Details: 10/26/2021
"Installed new control, cleared evaporator , op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Parma, OH 44130
David R
Job Details: 10/26/2021
"Cc unit not working. F6E2, F6E3 error codes. Communication error. All wires good. Will need control and console. Customer paid SVC, do not order parts. ; ordrng 1 W11135391 (Console) and 1 W11135392 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ravenna, OH 44266
Brian M
Job Details: 10/26/2021
Cc that cloths have spots or soap is stil on it Found actuator not attached to splutch Replaced actuator Ran test Opt; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Deerfield, OH 44411
Brian M
Job Details: 10/26/2021
Cc Icemaker not working Rotating but not calling for water Replaced Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Seven Hills, OH 44131
David R
Job Details: 10/26/2021
Replaced door latch. Ran unit for leaks. Good. Unit is functioning properly. Op test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
"Cc that unit was still frosting up on back of drawers on fresh food section. Confirmed the back panel in the ff section is frosted all up removed everything and steamed out unit found thermistor out place from where the service pointer W11092686 says to install placed correctly and pushed cap tube line and suction line back from the cover like the service pointer says also tested thermistors and tested good. Called tech line because customer has been having the same problem 3 times already. Spoke to Drew and explained issue and asked me to replace evaporator drip pan with service pointer W11092686 and fan assembly with harness. Customer paid service call and said they will try to get covered through whirlpool. Opt test ok. File#; ordrng 1 W11457241 (Drip pan kit) and 1 W11033168 (Fan assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KUWA244PBS0
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
Cc that unit was making a vibrating sound. Found some loose screws on bottom of kick plate retightened screws also cleaned out condenser coils that were dirty. Unit sounds and is working as designed. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Cleveland, OH 44121
Jason N
Job Details: 10/26/2021
"Cc unit does not heatCustomer stated brand new unit, never worked since it was delivered. Confirmed no heat during cycle. Checked power in to unit, L1 to L2 reading 0 volts, From L1 and L2 to N reading 123v. Both L legs wired to same phase. Advised customer to contact electrician."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ05
Near Lakewood, OH 44107
Manny
Job Details: 10/26/2021
Replaced right door gasket opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Rocky River, OH 44116
Marie V
Job Details: 10/26/2021
"Cc that the unit only fills with water and nothing else. Ran diag, no error codes. Found drain hose on the floor. Corrected issue. Stated a normal cycle. Op test ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/26/2021
Replace shifter latch but console not right one ordering parts neede ; ordrng 1 W11481116 (Encoder control) and 1 W11481108 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Moreland Hills, OH 44022
Corina B
Job Details: 10/26/2021
Replaced the door. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Kent, OH 44240
Brian M
Job Details: 10/26/2021
"Cc unit is loud Gearcase is loud needs gearcase and slider kit Customer thinks they may have warranty with Lowes they will reach back out with a decision ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (slider), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC400XW3
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
"Cc that unit sound like an airplane when spinning. Confirmed unit is loud when spinning will need gear case replaced. Customer does not want to fix unit they said they will buy new one. Opt test ok.; ordrng 1 W11132267 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB04
Near South Euclid, OH 44121
Jason N
Job Details: 10/26/2021
"Cc unit ice maker not working, water dispenser is good. Ran manual ice maker harvest test, ice maker will not index. Checked power in to ice maker, good at 122v. Unit needs ice maker. Noticed center mullion hot to the touch. Checked condenser fan in rear of unit. Found fan not working, checked motor resistance, fan motor reading open. Unit also needs condenser fan motor. Ice maker is not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W10854034 (Condenser fan motor) and 1 WPW10300022 (Icemaker)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFGA
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/26/2021
"Cc unit not cooling in ff section. Found no airflow from ff section, frost buildup in freezer section. Ran damper test, damper op test no good, unit needs damper control. ; ordrng 1 242303001 (Damper control)"
We serviced a
GE DISHWASHER
Model GDT655SMJ2ES
Near Painesville, OH 44077
Dan H
Job Details: 10/26/2021
"Customer complaint that unit is not powering up, confirmed, diagnostic led on control is solid lit, unit needs new control; ordrng 1 WD21X24901 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER ELE
Model DE608
Near South Euclid, OH 44121
Jason N
Job Details: 10/26/2021
"Cc unit not heating Checked all thermals, found heater element open. Unit needs heater element. ; ordrng 1 WPY303404 (Heater assy)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Lakewood, OH 44107
Manny
Job Details: 10/26/2021
"Cc unit doesnt do anything and have error on display, verify unit has a f2e2 code for ui not communicating with control, tested for voltage coming to ui on connector P1A-2 and P1A-4 should have 5 volts and 5 volts are present unit will need a console UI. Tried contacting Lisa 3 times, no answer left lbc with tenant with an estimate she said she will contact landlord and give the estimate, let her know if they want to repair to give us a call and we can order the part needed, spoke to Maddie to let her know I was giving the estimate and moving to next call. ; ordrng 1 W10898448 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED5500FW1
Near Mentor, OH 44060
Joe O
Job Details: 10/26/2021
Cc: loud screechingFound rollers and pulley seizing to shafts. Needs dryer repair kit. Installed dryer repair kit. Ran test cycle. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS10
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/26/2021
"Replace panel control and display,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Seven Hills, OH 44131
David R
Job Details: 10/26/2021
"Took temps. FZ reading 0-1*. FF reading 38-40*. Temps in spec of where they are needed. Customer has settings to two bars. Called techline. Let know unit is working correctly, all temp in specs. All parts that were previously replaced are working. Unit is working as designed. Techline documented. "
We serviced a
MAYTAG WASHER
Model MVWC416FW1
Near Lyndhurst, OH 44124
Corina B
Job Details: 10/26/2021
"F5E2 LID LOCK FAULT, F5E3 LID UNLOCK FAULT; ordrng 1 W11307244 (Lock)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Mentor, OH 44060
Dan H
Job Details: 10/26/2021
"Customer complaint that unit is not starting, started normal wash cycle, unit started and filled, repeated, with same results, had customer start unit , unit started and filled, unable to duplicate the problem , unit is operating as designed"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, OH 44077
Joe O
Job Details: 10/26/2021
"Cc: flashing lights, beepingFound error codes f8e4(overfill switch open) f9e2(drain pump electrical error). Ran test cycle. Checked for excessive suds. Replaced drain pump. Ran test cycle. Found no excessive suds. Op test ok"
We serviced a
ELECTROLUX WASHER
Model EFLS627UIWO
Near Bentleyville, OH 44022
Brian M
Job Details: 10/26/2021
Cc unit still leakingPulled unit out checked hoses Ran test cycle for 30 min no leak Inspected bellow no issue found Not sure where a leak could be coming from unit did not leak while I was in the home Could not duplicate an issue
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Lakewood, OH 44107
Manny
Job Details: 10/26/2021
Replaced belt opt test okay.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Middlefield, OH 44062
Dan H
Job Details: 10/26/2021
"Customer complaint that unit is not draining, started normal wash cycle, unit filled , canceled cycle, unit drained completely, repeated, drain pump sun once and unit shut off, tough wash button on user interface working, ran diagnostics, cycle immediately shut off, unit needs new control and user interface ; ordrng 1 W11165145 (Ui) and 1 W11120155 (Cntrl)"
We serviced a
WHIRLPOOL RANGE
Model MGR7775WS1
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/26/2021
"Replace valve and knob,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ0
Near Willoughby, OH 44094
Corina B
Job Details: 10/26/2021
"CC that the door is not closing. Checked the gasket, good. Door is opening at a 90*. Opening and closing properly. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Williamsfield, OH 44093
Dan H
Job Details: 10/26/2021
"Customer complaint that unit only makes 3 ice cubes, fresh food section temperature at 41 degrees, freezer section temperature at -6 degrees, ice bin if half full, found ice maker fill tube partially frozen solid, unit needs new valve; ordrng 1 WPW10179146 (Valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/26/2021
"Ran diagnostic no error code ran hot and cold on manual test is good also level unit ran normal cycle is good unit working as design cannot duplicate issue explain customer how unit operate,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Williamsfield, OH 44093
Dan H
Job Details: 10/26/2021
"Customer complaint that broiler is not working and of a dent in the console, confirmed dent in console, started broil on high, broiler lit, broiler stayed on, unit needs new console; ordrng 1 W11026866 (Console)"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Geneva, OH 44041
Dan H
Job Details: 10/26/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW8900BC0
Near Grafton, OH 44044
Gabriel P
Job Details: 10/26/2021
"Found unit push to far back so when opening door it will hit cabinet and wont stay open so move unit forward and it stay open show customer,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Elyria, OH 44035
Gabriel P
Job Details: 10/26/2021
Replace pump from previous job unit needs control but is in back order explain customer office reschedule wants you know when part arrive thanks and also call customer to let him know ; O-emld tckt
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 10/26/2021
"Installed new freezer section door, advised customer to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model ADB1400AGW3
Near Amherst, OH 44001
Angel
Job Details: 10/26/2021
Cc that unit is not draining. Confirmed it was not draining but could hear pump. Verified under sink and customer had installed new garbage disposal but did not remove the plug. I removed plug tested unit and draining as should. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Westlake, OH 44145
Marie V
Job Details: 10/26/2021
Replaced control and thermistor and set unit to recommended temps. Op test okBrought core for return.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311PFBA
Near Cleveland, OH 44120
Jason N
Job Details: 10/26/2021
"Installed damper control. Damper operation test good, good airflow to ff section. Op test good."
We serviced a
KITCHENAID MICROWAVE
Model KEMS378SSS04
Near Brecksville, OH 44141
David R
Job Details: 10/26/2021
"Cc unit microwave not heating. Tested voltage, 120 coming into inverter board, shorted inverter and mag. Gave estimate to customer, customer paid SVC only, do not order parts. *** if customer wants repair done, schedule as 2 count; ordrng 1 W11346197 (Mag) and 1 W10217711 (Invertor control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE504DSS0
Near Elyria, OH 44035
Angel
Job Details: 10/26/2021
Cc that unit was not draining. Confirmed had to vacuum out water. Checked drain pump and was jammed with a Piece of glass cleaned out explained to customer to clean filter at least monthly. Tested unit to see if it would drain and it was draining as should. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willoughby, OH 44094
Corina B
Job Details: 10/26/2021
Replaced the gearcase. Ran a calibration. Opt test ok
We serviced a
AMANA RANGE
Model AGS5730BDB
Near Bedford Heights, OH 44146
Brian M
Job Details: 10/26/2021
Cc unit not baking Found igniter open Replaced using truck stock Ran test bake OP Test Ok ; used 1 12400035 (IGNITER) from stock
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Elyria, OH 44035
Angel
Job Details: 10/26/2021
Cc that there having heating problems. Ran unit no heat took apart tested heating element and was open. Will need heating element. Ordering part.; ordrng 1 WP3387747 (Heating element)
We serviced a
GE DISHWASHER
Model GSD600G-01
Near Willoughby, OH 44094
Joe O
Job Details: 10/26/2021
Installed gate shaft seal. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Chagrin Falls, OH 44022
Brian M
Job Details: 10/26/2021
Cc of frost build up in freezer Found gasket not sealing Installed gasket cleaned up frost OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Grafton, OH 44044
David R
Job Details: 10/26/2021
Replaced top track adjusters. Good. Op test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS4
Near Avon, OH 44011
Angel
Job Details: 10/26/2021
Replaced pump assembly tested unit. Opt test ok.
We serviced a
MAYTAG RANGE
Model MGT8775XS04
Near Mentor, OH 44060
Joe O
Job Details: 10/26/2021
"Cc: knobs not turningFound 3 of 5 knobs will not turn. Needs manifoldCustomer does not want to repair at this time ; ordrng 1 W10854406 (manifold), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Mentor, OH 44060
Joe O
Job Details: 10/26/2021
Cc: thumping noiseFound crack in blower wheel. Replaced blower wheel and dryer repair kit. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Grafton, OH 44044
David R
Job Details: 10/26/2021
Replaced strike and catch. Tested with load. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sheffield, OH 44054
Angel
Job Details: 10/26/2021
"Cc that unit does not agitate. Ran diagnostics and found a error code F0E3 overload, also ran some test for spin and agitation and unit was spinning and agitating as should. Ran a diagnostics test passed. So i started a normal cycle with clothes to test and see what it was doing in the beginning where thats where they say they are having the problem and everything was functioning and doing what it was suppose to do. Explained to customer they can only fill tub 6 to 7 regular bath towels for a full load and only 1 to 2 tablespoons of detergent to was clothes. Unit is working as designed. Opt test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYM0
Near Westlake, OH 44145
Marie V
Job Details: 10/26/2021
"Cc that the unit is not washing the dishes. It showed that it was done but dishes were still the same. Confirmed, started a cycle, unit motor is not running. Check power 120V. Will need new pump assembly.; schdld next appmnt for 11/2 TUE AM"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44105
Jason N
Job Details: 10/26/2021
"Installed main control. Ran auto test and calibration. All functions passed. Ran quick wash cycle. Unit sensed and filled properly, advanced to wash cycle. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Cleveland, OH 44104
Jason N
Job Details: 10/26/2021
"Cc unit condensation still forming on freezer doorCustomer stated condensation will appear and disappear on top of freezer door gasket. Gasket is sealing properly. Possible void in freezer door insulation. Ordering freezer door. Advised customer 4-8 weeks for door, call office when door arrives to schedule for install. ; ordrng 1 W11436981 (Freezer door fip)"
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Westlake, OH 44145
Marie V
Job Details: 10/26/2021
"Cc that the unit runs all the way but is very loud on spin cycle. Confirmed tilted unit and found that gearcase is leaking oil. Unit will need new gearcase , belt and cam. Cust will buy new. ; ordrng 1 W11132267 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Cleveland, OH 44103
Jason N
Job Details: 10/26/2021
"Installed ice chute. Ensured no air leaks into ff section. Tested mullion operation, ensured power on 100%. Customer to monitor, op test good."
We serviced a
MAYTAG DRYER
Model MEDC555DW1
Near North Ridgeville, OH 44039
Marie V
Job Details: 10/26/2021
Cc that the unit is squeaking . Confirmed. Unit will need dryer kit. Replaced from T/S. Op test okAlso cleaned unit inside.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44119
Jason N
Job Details: 10/26/2021
"Cc unit lock light flashing, no operationRan diagnostics, found codes f5e1 for lid switch fault and f5e2 for lid lock fault. Unit needs lid lock assembly. Replaced using truck stock part. Cleared codes, ran auto test. All functions passed. Op test good. ; used 1 W11307244 (DOOR LOCK) from stock"
We serviced a
MAYTAG RANGE
Model MGR8700DS3
Near Cleveland, OH 44135
Manny
Job Details: 10/26/2021
"Cc unit not displaying anything, found spark module and main control defective. Unit will need main control and spark module, customer will not proceed with the repair.; ordrng 1 WPW10511278 (Spark module) and 1 W10837276 (Main control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model DS033016
Near Chardon, OH 44024
Brian M
Job Details: 10/26/2021
Cc of leak happening every once in a while In the corners of the fridge and freezer door Could not find any source of the water No traces under the unit and nothing in the bottom of fridge or freezer Advised to watch
We serviced a
MAYTAG DISHWASHER
Model MDB7749AWQ2
Near North Olmsted, OH 44070
Marie V
Job Details: 10/25/2021
"Cc that the unit was not finishing cycle and last time it was used it stopped draining. Confirmed, unit has water inside, press cancel , does nothing. Check for power at the drain pump 1V. Took panel off and found door switch has shorted. By pass to test, pass, Will need new door switch. ; ordrng 1 WPW10404412 (Latch door)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS6B
Near LaGrange, OH 44050
Marie V
Job Details: 10/25/2021
"Cc that when you press hi temp it goes off. Cust tested unit and it worked. Unit is working properly. Started a heavy cycle and filled with water and heater was turning on, cust showed me a glass cup that was not clean all the way, advise that running hot water before starting will help. Unit is working as designed op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ03
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 10/25/2021
"Replace control and evaporator cover kit ,opt test ok"
We serviced a
GE WASHER
Model WPRE6150K2WT
Near Perry, OH 44081
Dan H
Job Details: 10/25/2021
"Customer complaint of grinding noise, confirmed, found gear oil under unit, unit needs new gearcase, customer does not want repair at this time; ordrng 1 WH38X10017 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT580SMF2ES
Near Berea, OH 44017
David R
Job Details: 10/25/2021
Replaced drain pump kit. Ran multiple times out from under the counter. Replaced everything back and ran again. Good. Op test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Willoughby, OH 44094
Corina B
Job Details: 10/25/2021
"CC that the unit does not start unless there is nothing in it. Confirmed. Checked the wiring, good. Ohmed out the motor 1.7 ohms. Will need a new motor and wheel. Office to reschedule appointment ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500BR0
Near Willoughby, OH 44094
Corina B
Job Details: 10/25/2021
"CC that there is and error code that comes up. Ran diag F71 suds.. started a cycle. Washplate stops and the basket keeps spinning. The lid unlocks when hit pause and basket is still spinning. Called BJ. Will need a control and rps sensor. ; ordrng 1 W10761028 (Control) and 1 WPW10178988 (Rps), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/25/2021
"CC that the u it does not put water in and the heating element turns on. 6-2Fill Valve (Electrical Problem) 6-1 Low/No Water (Mecha- nical Problem) (cont.) 6-6- Cool Water. Started a cycle, filled. Drain the unit started another cycle do not fill. Checked the control for the fill valve 120 volts. will need a new valve. ; ordrng 1 WPW10327249 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Middlefield, OH 44062
Brian M
Job Details: 10/25/2021
Installed dispenser Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MVWC450XW3
Near Aurora, OH 44202
Jason N
Job Details: 10/25/2021
"Cc unit caught on fire underneath Customer had pulled unit outside. Checked under unit, found motor capacitor had swelled and melted. Called wp techline to document, Steve, replace capacitor, sr#7732073986. Transferred to safety, Kent, parts covered, labor will be owed, auth , sr#. Customer stated they already bought another unit, wants to know if they can get money off what they purchased, advised them to call WP consumer. ; ordrng 1 W10804664 (Capacitor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Chardon, OH 44024
Joe O
Job Details: 10/25/2021
"Installed ice maker, and water valve. Cycled ice make. Op test ok"
We serviced a
GE DISHWASHER
Model PDW8200J01BB
Near Strongsville, OH 44149
Gabriel P
Job Details: 10/25/2021
Check drain hose and is not leaking also check water line and is not leaking check water valve and is not leaking put paper towel underneath to see if it leak ran normal wash for few minutes to see if it leak but for time being showing customer the two seals that prevent water from coming out just incase she wants to replace then anyway but is not leaking for cannot duplicate issue working as design
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Cleveland, OH 44111
Manny
Job Details: 10/25/2021
Unit is working as designed
We serviced a
MAYTAG WASHER
Model MVWC463HW2
Near Lorain, OH 44052
Angel
Job Details: 10/25/2021
Cc that unit was making a circuit noise. Verified all wires and parts looked good checked control board looked good but replaced incase of intermittent issue ran calibration on unit and belt was making sound as well so i replaced from truck stock tested unit again and working and sounding as designed. Opt test ok.; used 1 W11239857 (BELT) from stock
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Lakewood, OH 44107
Marie V
Job Details: 10/25/2021
"Replaced panel, tested both ovens all keys in Ui works good. Op test okBrought core for return and wrong part as well."
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/25/2021
Cust sent a copy of the receipt to service. Replaced the ui. Brought core back for return with no box. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Aurora, OH 44202
Jason N
Job Details: 10/25/2021
"Cc unit freezing product in ff section. Temps on unit set to 38 in ff section, 2 in freezer section. Temperature checked unit, reading 32 in ff section, 2 in freezer. Checked thermistor resistance readings, ff section reading 10k, which equates to 31 degrees on chart. Freezer section reading 18.5k, which equates to 4 degrees on chart. Thermistors reading true. Ordering UI control. ; ordrng 1 W11542754 (UI control)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Chesterland, OH 44026
Joe O
Job Details: 10/25/2021
Installed ice maker. Cycled. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Moreland Hills, OH 44022
Joe O
Job Details: 10/25/2021
Cc: no hot water during cyclesFound cycle guide. Advised customer not all cycles allow hot water to be selected. Advised customer on how cycles work. Ran test cycle. Found hot water is functioning. Also found customers hot water supply is far from unit. So on hot cycle unit did not fill hot. Unit functioning as designed. Op test ok