Service History 203 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ01

Near Broadview Heights, OH 44147

David R

Job Details: 08/09/2022

Cc unit not making ice. Icemaker not cycling. Replaced from t/s. Good. Called for water and cycled. Good. Op Test Ok. ; used 1 WPW10300024 (ICE MAKER) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFI2570FEZ05

Near Lakewood, OH 44107

Angel

Job Details: 08/09/2022

Cc that light was not turning on even after switching the bulb out and that doors on unit were not leveled and freezer door handle was loose. Verified and found that the switch was stuck close looks like door was propped open causing switch to freeze up got switch cleaned out and working light started working as should explained to customer to make sure door was closed properly to avoid issue. Also retightened the freezer door handle and leveled doors as well. Opt test ok.

We serviced a

WHIRLPOOL WALL OVEN

Model KODE500ESS04

Near Shaker Heights, OH 44120

Manny

Job Details: 08/09/2022

"Cc unit lights are flickering, checked lights connectors and all good, unit will need upper control board ; ordrng 1 W11179310 (cntrl-elec)"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS04

Near Solon, OH 44139

Gabriel P

Job Details: 08/09/2022

Replace console opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED6620HC2

Near Cleveland, OH 44127

Corina B

Job Details: 08/09/2022

"CC that the unit is not getting hot. Confirmed there is not vent hooked up to the dryer, which is causing the lint to go everywhere. Found the thermal fuse and heater open. The lint screen is ripped. . Will need a heater, lint screen and thermal fuse. Advised cust to install a vent ; ordrng 1 WP3387747 (Heater) and 1 280148 (Thermal fuse) and 1 WPW10516085 (Lint screen)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Parma, OH 44129

Marie V

Job Details: 08/09/2022

"Cc that the unit is not making ice. Took temps freezer at 0* fresh food 36* and ice maker box 4*. Ran diag, tested ice bin sensor, pass. , tested heater, pass, filled up ice maker, pass. Ran error codes E5 timed ice making. Found deli UI not working. Removed and cleaned up , put back together. Started working again. Running the technical sheet shows if ui display is defective. Unit will stop making ice. Ordering board, ui, and ice maker. Office will contact once they have eta on the parts; ordrng 1 WPW10769076 (Control deli) and 1 W11483245 (Ice maker) and 1 W11330971 (Ui)"

We serviced a

GE DRYER

Model GTDP490ED2WS

Near Pepper Pike, OH 44124

Manny

Job Details: 08/09/2022

"Cc unit not working, verified and unit not coming on , checked voltage and good voltage, checked timer contacts and good, checked all components in the heating circuit and everything checked out good, put unit together and unit came on, and heating properly, could have been a loose connection and by me disconnecting and connecting could have fix the issue, opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Lyndhurst, OH 44124

Corina B

Job Details: 08/09/2022

Replaced the gasket. Heated the oven to 350*. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZO

Near Aurora, OH 44202

Brian M

Job Details: 08/09/2022

Cc unit not powering on Found unit not getting power Reset breaker Unit kicked on Ran test cycle OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS2

Near Solon, OH 44139

Gabriel P

Job Details: 08/09/2022

"Replace console and found three error codes F6E6 , F10E1 ,F6E6 common errors delete error code ran test and everything pass then ran test again and no errors came out opt test ok call senior technician bj he said not to worry about error code cause everything working properly"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Highland Heights, OH 44143

Corina B

Job Details: 08/09/2022

To replace the motor, blade, grommets, foam, holders and supports. ; ordrng 1 WP2169142 (Blade) and 1 W11254898 (Scroll) and 1 W11559968 (Fan motor) and 2 WP2176759 (Grommet)s and 1 W10188846 (Holder) and 2 4388358 (Foam)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SNHM06

Near Parma, OH 44129

Gabriel P

Job Details: 08/09/2022

Found freezer evaporator frozen will need harness is not going to defrost when try to defrosting it ; ordrng 1 W11546681 (Harness)

We serviced a

MAYTAG WASHER

Model MVWC6ESWW1

Near Chagrin Falls, OH 44023

Brian M

Job Details: 08/09/2022

"Cc u it starts in random cycles Found timer out of sync needs timer ; ordrng 1 WPW10243947 (timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44110

Jason N

Job Details: 08/09/2022

"Cc unit oven not working Ran bake test, ignitor not glowing, ignitor physically burnt open. Replaced ignitor using misc. truck stock ignitor. Reran bake test to 300 degrees, good ignition and preheat. Op test good. ; used 1 W11176454 (Oven ignitor) from stock"

We serviced a

MAYTAG WASHER

Model MHW5630HC0

Near Willoughby Hills, OH 44094

Dan H

Job Details: 08/09/2022

"Customer complaint that bellow is torn, confirmed, found springs and shocks broken, ordering springs and shocks, TWO TECHS NEEDED UPON RETURN ; ordrng 4 W11545322 (Shock)s and 2 W11314394 (Spring)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Mayfield Heights, OH 44124

Joe O

Job Details: 08/09/2022

"Cc: frosting in freezerFound freezer door binding, not sealing. Shimmed freezer door. Gasket sealing. Op test ok Customer showed pop; used 2 WP487576 (NYLON SHIMMING WASHER) from stock"

We serviced a

GE REFRIGERATOR

Model TBX18IABQRWW

Near Euclid, OH 44119

Jason N

Job Details: 08/09/2022

"Cc unit leaking waterCustomer stated water leaks from the bottom corners of the unit and she has also found water under her deli drawers. Confirmed. Cleared out defrost drain tube. No ice buildup in freezer, looks like it leaks down ff air passage. Poured water down drain tube and checked for leaking. None found. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Painesville, OH 44077

Dan H

Job Details: 08/09/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at -20 degrees , found air channels frozen solid, found case pulled away from liner more than a quarter inch, unit is not repairable, called whirlpool techline spoke to Chris, unit put in for lead review."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Euclid, OH 44132

Jason N

Job Details: 08/09/2022

Cc unit upper rack brokenFound both side upper rack adjusters broken. Replaced adjusters using truck stock kit. Reinstalled rack. Op test good. ; used 1 W10712394 (ADJUSTER (SET OF 2)) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Painesville, OH 44077

Dan H

Job Details: 08/09/2022

"Customer complaint of no water in lines error code , ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHX2636TFA

Near Painesville, OH 44077

Dan H

Job Details: 08/09/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 78 degrees, freezer section temperature at 83 degrees, no frost pattern on evaporator, evaporator fan is running, condenser fan is running, compressor is not running, unit needs new compressor and inverter ; ordrng 1 5304512654 (Compressor) and 1 5304521262 (Inverter)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Painesville, OH 44077

Brian M

Job Details: 08/09/2022

Cc unit door not closing found unit pushed back into cabinets causing frame to twist Pulled unit out to proper location and door closes fine Advised to have it shimmed and mounted to keep it from walking backwards

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25EWWH7

Near Eastlake, OH 44095

Corina B

Job Details: 08/09/2022

CC that the freezer drawer does not shut or pull out properly. Confirmed. Found the right side bracket for the rail was not sitting correctly. The ribbet is broken for the bracket to sit snug in the bracket. Readjusted the bracket. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GZ25FSRXYY0

Near Willowick, OH 44095

Jason N

Job Details: 08/09/2022

"Cc unit ice maker not working and now leaking waterCustomer stated ice maker hasnt working in years, now the unit is starting to leak water. Found ice buildup on bottom of freezer section, drain is iced over. Cleared ice from freezer section. Cleared drain hole, ensured good flow through. Manual cycled ice maker, ice maker would not index. Replaced ice maker using truck stock part. Manually cycled ice maker, ice maker indexed and filled with water. Advised customer to allow 72 hrs for full ice container. Op test good. ; used 1 WPW10300024 (ICE MAKER) from stock"

We serviced a

GE DRYER

Model HTX24EASK0WS

Near Mentor, OH 44060

Jason N

Job Details: 08/09/2022

"Cc unit making loud vibration noiseCustomer stated they were trying to clean out lint filter when something may have fallen inside. Ran dryer op test, found loud vibration from blower wheel housing. Pulled front panel and blower wheel plate. Found piece of plastic wedged in blower wheel fins. Removed and reassembled. Reran dryer op test. No abnormal vibration or noise. Op test good."

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Painesville, OH 44077

Jason N

Job Details: 08/09/2022

Installed main control. Ran quick wash test then cancel drain. All functions passed. Op test good.

We serviced a

GE DISHWASHER

Model GDT695SMJ5ES

Near Chardon, OH 44024

Joe O

Job Details: 08/09/2022

Installed harness. Tested. Op test ok

We serviced a

MAYTAG RANGE

Model MER8700DS1

Near Chardon, OH 44024

Joe O

Job Details: 08/09/2022

Installed control and element. Tested. Op test ok

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Madison, OH 44057

Joe O

Job Details: 08/09/2022

Installed water valve. Op test ok

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Broadview Heights, OH 44147

David R

Job Details: 08/09/2022

"Cc unit not draining. Drain pump is good, nothing clogged, slow drain. Pinched hose. Corrected. Good, Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model Krfc302ess00

Near Lakewood, OH 44107

Angel

Job Details: 08/09/2022

Replaced filter head and damper control. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FG4H2272UF

Near Rocky River, OH 44116

Angel

Job Details: 08/09/2022

Replaced valve and thermistor. Opt test ok.

We serviced a

GE REFRIGERATOR

Model PFSS5NFZASS

Near North Olmsted, OH 44070

Marie V

Job Details: 08/09/2022

"Cc that a plastic piece broke off and theres water that is leaking under the shelf. Also temp is not going down. Took temps -7* at freezer and 55* at. Fresh food section. Found diffuser all frozen. Looks like door ws left open , diffuser was stuck close. Lost of ice build upon freezer as well. And found filter head needs replacement, nut broke off. Cust will buy new. ; ordrng 1 WR17X12456 (Air tower) and 1 WR17X11894 (Filter head, tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBRS36FMB01

Near Westlake, OH 44145

Marie V

Job Details: 08/09/2022

"Cc that theres a noise that comes from fresh food section. Ran diag, tested all components, couldnt find issue. Explain cust to monitor as is for now is working properly. Op test ok"

We serviced a

MAYTAG DISHWASHER

Model MDBH945AWB

Near Brecksville, OH 44141

David R

Job Details: 08/09/2022

"Customer said insulation burned, customer threw away no pics for me to have. Found wires to cabinet burned up and not in cover like it is suppose to be, ground wires wrapped around leg. Documented with techline. Only covering SVC. Customer to pay for remaining, gasket is worn, broken handles. ; O-emld tckt"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS02

Near Broadview Heights, OH 44147

David R

Job Details: 08/09/2022

"Cc unit FF cold and frost in FZ. Found damper not closing properly in FF, also would replaced harness with thermostat. FZ gasket could of been left open, noticed a small gap, corrected. Giving customer estimate for new gasket as well. Gave estimate, customer calling whirlpool. Paid SVC only, do not order parts.; ordrng 1 WPW10594329 (Damper) and 1 W11084235 (Harness with thermistor) and 1 W10571967 (Gasket), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Strongsville, OH 44149

David R

Job Details: 08/09/2022

"Cc unit not washing, pod not dissolved and not drying. F7E1 error, F4E3 error. When running diagnostics, pump motor came on for about 1-2 mins and then can hear divertor just clicks. Heater is activated at end of diagnostics. Will need wash motor assembly and sensor. Gave estimate to customer. Customer paid SVC only. Do not order parts.; ordrng 1 WPW10671941 (Wash motor) and 1 W11084121 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHWE200XW00

Near Avon Lake, OH 44012

Angel

Job Details: 08/09/2022

Replaced bellow tested unit for leaks. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS27CXMS4

Near Avon, OH 44011

Marie V

Job Details: 08/09/2022

"Cc tha,t the unit is leaking causing a sheet of ice on freezer and then leaks. Confirmed. Found rain tube clogged. Clear out, tested drain with water. Pass. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED92HEFW0

Near Avon, OH 44011

Marie V

Job Details: 08/09/2022

"Cc that the unit is squeaking making noise . Confirmed. Noise comes from Rollers, pulley. Replaced dryer kit from T/S, removed all lint from unit and behind as well. Oiled rollers. Tested unit. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Elyria, OH 44035

Gabriel P

Job Details: 08/09/2022

"Unit is cooling right now but customer said sometimes it shut off on its own and everything start to thaw out,ordering control ; ordrng 1 W11035836 (Control)"

We serviced a

MAYTAG WASHER

Model L

Near North Ridgeville, OH 44039

Marie V

Job Details: 08/09/2022

"Cc that when you turn unit on does not wants to move from normal, cant change cycle, randiag found error code F8e6 lid lock fault f2e1 ui stuck button. Ui pass test. Replaced lid lock from T/S. Calibrated unit. Op test ok; used 1 W10810403 (LID LATCH) from stock"

We serviced a

ESTATE DRYER

Model EED4100WQ0

Near Rocky River, OH 44116

Angel

Job Details: 08/09/2022

"Cc that unit is not turning on. Verified and found door switch broken. Replaced door switch from surplus parts tested unit. Opt test ok.; ordrng 1 WP3406107 (Switch), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL STACK W/D

Model WET4027HW1

Near Olmsted Falls, OH 44138

Marie V

Job Details: 08/09/2022

"Cc that the unit is leaving grease on clothes. Ran diag, no error codes. Ran auto test, pass, filled up unit with water and started agitation, no grease or anything coming from unit. Water is clear. Explain maintenance guy about detergent and load size. Unit is working as designed. Left note to use only 1-2 tablespoons of detergent and 6-7 bath towels = a full load."

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Cleveland, OH 44130

David R

Job Details: 08/09/2022

"Cc residue at the top of the washer basket. Took pics, looks like dirt or soap or softener residue, was and scrub off. Came right off. Customer can scrub if needed in future. Might have been over loading on detergent or so. Make sure to use proper cycle for amount of clothes necessary. After scrubbing off, less than a min, ran diagnostics, no error codes. Ran diagnostics test. Good. All components working, Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Madison, OH 44057

Dan H

Job Details: 08/09/2022

"Installed new heater, op test good"

We serviced a

GE WASHER

Model GFWH1400D0WW

Near Novelty, OH 44072

Brian M

Job Details: 08/09/2022

Cc door wont close Found lock broken Needs lid latch ; ordrng 1 WH10X10006 (front load washer do) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL DRYER

Model WGD9200SQ0

Near Aurora, OH 44202

Brian M

Job Details: 08/09/2022

Installed valve OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Mantua, OH 44255

Brian M

Job Details: 08/09/2022

Cc of leak Needs heater ; ordrng 1 W11537778 (Heater)

We serviced a

JENN-AIR RANGE

Model JDS1450DS0

Near Seven Hills, OH 44131

Gabriel P

Job Details: 08/09/2022

Same fuse is shorted for the fourth time need fuse ; ordrng 1 WP3196548 (Fuse)

We serviced a

WHIRLPOOL WASHER

Model LSQ9549LW0

Near Richmond Heights, OH 44143

Jason N

Job Details: 08/08/2022

Installed water level switch. Ran normal wash cycle. Unit filled with water for small load size then advanced to agitate. Op test good.

We serviced a

KENMORE DRYER

Model 110.71202012

Near Solon, OH 44139

Manny

Job Details: 08/08/2022

"Cc unit still not drying, verified and heater is coming on for about 30 seconds then shuts off, removed back cover and found open cutoff thermostat, tested with my jumper and heater staying on unit will need thermal cut off. ; ordrng 1 W11050897 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE RANGE

Model JB655SK7SS

Near Painesville, OH 44077

Dan H

Job Details: 08/08/2022

"Customer complaint of streaks inside oven door glass, pulled door apart for cleaning, reinstalled, op test good"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Parma Heights, OH 44130

David R

Job Details: 08/08/2022

"Replaced main control, ignitor and spark module. Ran bake at 350* flames came right on. Good. Cycling. Op Test Ok"

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Westlake, OH 44145

Angel

Job Details: 08/08/2022

"Cc that unit was not turning on. Verified power to unit and saw that unit was receiving 140vac which I thought it was to high called BJ explained issue and asked me to order the line filter and whatever other parts unit needed. Ordering control board, drain pump, latch and line filter. Office to reschedule some parts out if stock.; ordrng 1 W11556725 (Control) and 1 W11394572 (Latch) and 1 W11399437 (Drain pump) and 1 W11033573 (Line filter)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Willoughby, OH 44094

Joe O

Job Details: 08/08/2022

Installed element. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MTW5700TQ0

Near Kirtland, OH 44094

Jason N

Job Details: 08/08/2022

"Installed lid switch. Ran wash test and spin tests, all functions passed. Op test good."

We serviced a

GE STACK W/D

Model GUD27ESSM1WW

Near Chardon, OH 44024

Jason N

Job Details: 08/08/2022

"Cc unit needs leveledCustomer stated they need unit properly leveled so they can take out the shims and pieces of wood under unit. Removed all shims, leveled unit using leveling legs. Advised customer that unit is still going to vibrate seomehat due to the flooring under unit not level and a tile is loose. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Brecksville, OH 44141

Manny

Job Details: 08/08/2022

"Cc replacing the the owi sensor didnt fix the issue, stated that the unit is turning on by itself now, ran diagnostics and unit kicked me out, couldnt get back into diagnostics, took door panel off and removed and replaced all connectors ran diagnostics and got codes 1-1 for pilot stuck on and 1-2 for control software issues, customer will contact wpl and see if he gets a concession for the repair.; ordrng 1 W10803367 (panel-cntl) and 1 W11368631 (Electronic control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Perry, OH 44081

Dan H

Job Details: 08/08/2022

"Installed new control, advised customer to monitor"

We serviced a

KITCHENAID RANGE GAS

Model KGSA906PSS01

Near Cleveland, OH 44113

Marie V

Job Details: 08/08/2022

"Cc that the oven does not works and that the convection fan is not working. Confirmed, burners came on and element as well, it ran is not working. Took back panel off and set oven to convect, verify power at the fan. 0 volts. Unit will need main control. Control is discontinued"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Cleveland, OH 44114

Marie V

Job Details: 08/08/2022

"No complaints on this unit. Plugged in unit. Found compressor ceased up. Unit will need compressor ; ordrng 1 W11126760 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KFGG504KPS1

Near North Olmsted, OH 44070

Gabriel P

Job Details: 08/08/2022

"Replace igniter,also pan part number was correct and but wrong part inside box but re ordering customer will install ; ordrng 1 Wpw10211368 (Pan)"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Lorain, OH 44052

Angel

Job Details: 08/08/2022

Replaced capacitor and ran a calibration and auto test on unit and passed. Drive motor was not needed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS08

Near Fairview Park, OH 44126

David R

Job Details: 08/08/2022

"Steamed all ice. Resolved new drain tube and icemaker. Icemaker cycled and called for water. Give 24 for normal temps, 24-48 full bin of ice. Op Test Ok ."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT549SZDM01

Near Cleveland, OH 44114

Corina B

Job Details: 08/08/2022

CC that there is water leaking. Confirmed. Found the drain pan blocked with ice steamed out the drain hole. Water going threw the drain hole. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ02

Near Chardon, OH 44024

Brian M

Job Details: 08/08/2022

Recovered refrigerant Installed compressor Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.5oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WGD5050LW0

Near Mentor, OH 44060

Joe O

Job Details: 08/08/2022

Replaced panel. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mentor, OH 44060

Jason N

Job Details: 08/08/2022

"Cc unit did not make ice since last service. Ran ice maker diagnostics, fault code e5 is still in history. Power cycled unit to clear code. Ran ice maker harvest and ice maker water fill test. All functions passed. Advised customer to allow 24 hrs for unit to return to normal ice production."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF510PAYW6

Near Windham, OH 44288

Brian M

Job Details: 08/08/2022

"Cc unit not washing Found sump assembly not creating enough pressure to move spray arms, spray arms are full of debris and found hinge springs to weak and door just drops to the floor Needs arms, springs and sump assembly ; ordrng 1 WPW10482480 (pump&motor) and 1 WPW10340527 (spray arm) and 1 WPW10340504 (spray arm) and 2 WPW10337934 (door spring)s"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near University Heights, OH 44118

Corina B

Job Details: 08/08/2022

Replaced the capacitor and motor. Ran a calibration. Started a drain and spin. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Grafton, OH 44044

David R

Job Details: 08/08/2022

Replaced heater. Tested. Good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Columbia Township, OH 44028

David R

Job Details: 08/08/2022

"Replaced all controls, service kit and solenoid. Good. Compressor test checks good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Strongsville, OH 44149

Gabriel P

Job Details: 08/08/2022

"Steam all ice from evaporator and replace evaporator foam cover,opt test ok

We serviced a

MAYTAG FREEZER

Model MZC3122FW01

Near Mentor, OH 44060

Jason N

Job Details: 08/08/2022

"Cc unit compressor overheating, unit not coolingCustomer had unit plugged in for 10 hours. Found unit is not cooling, filter drier cap tube is iced over. Called BJ, discussed possibility of sealed system restriction. Will try replacing filter drier and adding process valve to check pressures. Rescheduling for more time since this is a SS repair. ; ordrng 1 WPW10143759 (Filter drier)"

We serviced a

MAYTAG STACK W/D

Model MGT3800TW2

Near Rocky River, OH 44116

Manny

Job Details: 08/08/2022

"Cc unit making noise, verified and unit sound like one of the rollers is flat, took cover off and back rollers are bad, unit needs repair kit, ordering repair kit ; ordrng 1 4392067 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRU17B2JW11

Near Geneva, OH 44041

Dan H

Job Details: 08/08/2022

"Customer complaint that unit is not cooling, unit turned off when tech arrived , turned on, compressor started, evaporator fan is running, system at 50 psi compressor has seized, unit needs new compressor, customer does not want repair ; ordrng 1 5304507767 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Madison, OH 44057

Dan H

Job Details: 08/08/2022

"Customer complaint that doors are uneven and water filter is leaking, leveled doors, water is seeping out of water filter housing, unit needs new water filter housing ; ordrng 1 WPW10394053 (Housing)"

We serviced a

MAYTAG DISHWASHER

Model MDB7759AWS3

Near Lakewood, OH 44107

Manny

Job Details: 08/08/2022

"Control came damaged, triac 3 is broken, see pic, took for return and the extra bimetal for return ; ordrng 1 WPW10285180 (cntrl-elec)"

We serviced a

WHIRLPOOL DRYER

Model WED70HEBW0

Near Broadview Heights, OH 44147

David R

Job Details: 08/08/2022

"Cc unit will still not come on or turn off by UI. Will have to go and unplug from back, unit getting correct power. Found F2E1. Stuck get error code. Would suggest replacing UI. ; ordrng 1 WPW10553790 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Broadview Heights, OH 44147

David R

Job Details: 08/08/2022

Replaced drain tube. Steamed all ice. Good. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Lorain, OH 44053

Angel

Job Details: 08/08/2022

Cc that she still having the bad smell on side of refrigerator verified and I could not smell anything out of the ordinary. Took off back cover on compressor to inspect and tried to smell again but theres nothing I could see or smell called tech line and spoke with Leon explained issue and stated that if theres nothing I could smell and everything is working as should

We serviced a

MAYTAG FREEZER UPRIGHT

Model MZF34X16DW04

Near Ravenna, OH 44266

Brian M

Job Details: 08/08/2022

"Cc of no cool Found unit not cooling and no frost on evap Suspect sealed system issue Compressor is covered under warranty Parts not in stock office to schedule ; ordrng 1 W10507884 (compressor) and 1 W11507067 (Evap) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Chagrin Falls, OH 44022

Joe O

Job Details: 08/08/2022

Installed rack stops. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Lorain, OH 44053

Angel

Job Details: 08/08/2022

"Replaced control box, ui, and ice maker. The icemaker was the wrong part number but I found one in my truck from surplus and was able to replace with correct one. Opt test ok. ; ordrng 1 W11546935 (Icemaker)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HPS1

Near Kent, OH 44240

Brian M

Job Details: 08/08/2022

"Cc no heat Found several errors for heating Ran diagnostics heater turned on Needs control Office to schedule parts not in stock ; ordrng 1 W11305303 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model LFGF3014LBC

Near Elyria, OH 44035

Angel

Job Details: 08/08/2022

Cc that oven was not heating. Verified by using my watt meter to test the amperage on igniter when on bake and it was pulling 2.56amps ignitor is weak will need igniter replaced called landlord with estimate and diagnoses and stated to get it fix. Replaced igniter tested unit to 350*. Opt test ok. ; used 1 12400035 (IGNITER) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS

Near Solon, OH 44139

Joe O

Job Details: 08/08/2022

Customer serial number does not match our records. Advised customer to contact warranty company and get us a correct dispatch

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEB1

Near Cleveland, OH 44115

Jason N

Job Details: 08/08/2022

"Cc unit ice maker not working and sometimes food is freezing in ff sectionFound no ice in ice maker. Ran manual harvest test, unit indexed but did not fill with water. Found fill tube frozen. Thawed fill tube and ran manual fill test, found low water pressure from valve to ice maker, will cause fill tube to freezer up. Unit needs dual inlet valve. ; ordrng 1 67006322 (Dual valve)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Valley View, OH 44125

Joe O

Job Details: 08/08/2022

"Cc: not workingFound error code f7e3(basket engaged during wash). Ran manual spin and agitate. Unit shifting, spinning and agitating. Checked under unit. Found gear case is leaking. Needs gear case and actuatorActuator shows out of stock. Office to rescheduleEntitlement shows under 1 year; ordrng 1 W11449840 (Gear case) and 1 W11481722 (Actuator)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Independence, OH 44131

Joe O

Job Details: 08/08/2022

"Cc: leakingFound gear case leaking oil. Needs gear case; ordrng 1 W11454741 (Gear case), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44120

Jason N

Job Details: 08/08/2022

"Cc unit ff section not cooling Customer states they were not sure if the ff section is getting cold enough because vegetables are going bad after a week. Good airflow to ff section. Ran manual damper operation test, evap fan test and the thermistor tests. All checked good. Found both sections temp settings set to 5 max. Set freezer and ff sections back to 3. Did not find any cooling issues with unit at this time, advised customer to monitor unit after temperature adjustments."

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland, OH 44120

Jason N

Job Details: 08/08/2022

"Cc unit not drying clothesRan dryer op test, timed dry high heat. Unit tumbles, heats properly. Unit is not hooked up to vent, blowing freely into basement, no airflow restrictions. Let cycle for 10 minutes. Unit heating, cycling properly. Could not duplicate drying issue at this time. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near University Heights, OH 44118

Jason N

Job Details: 08/08/2022

"Cc unit not dispensing water or making iceCustomer stated they changed water filter and it did not change anything. Checked water pressure to unit, no water pressure. Found source running through a filtration system in the basement which is not allowing water to pass. Advised customer to contact a plumber."

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS04

Near North Ridgeville, OH 44039

Angel

Job Details: 08/08/2022

Cc that dispenser was still leaking and that he cannot get the stains off the door from water and ff section door on side has rust. I replaced dispenser water line and for the stains I explained to customer it was cosmetics so I called BJ and stated that customer will have to call whirlpool to see if they can help them out for issue with stain and rust. Opt test ok.

We serviced a

GE REFRIGERATOR

Model PWE23KSKNSS

Near Painesville, OH 44077

Dan H

Job Details: 08/08/2022

"Customer complaint that doors are not closing and temperatures are not steady, fresh food section temperature at 41 degrees, found door closers on both fresh food section doors worn out, door switches are not working, unit needs new door closers and door switches, part is out of stock so not scheduling return appointment ; ordrng 1 WR11X38266 (Door closer) and 1 WR49X38267 (Door closer) and 2 WR23X29161 (Switch)s"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Mentor, OH 44060

Dan H

Job Details: 08/08/2022

"Installed new heater, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB4949SKZ0

Near Brecksville, OH 44141

David R

Job Details: 08/08/2022

"Replaced pump wash motor. Ran diagnostics, good. All components working. Op Test Ok."

We serviced a

AMANA DRYER

Model NGD4655EW2

Near Garfield Heights, OH 44125

Joe O

Job Details: 08/08/2022

"Arrived, customer stated they tested positive for Covid and will have to reschedule.office to contact; saved tckt"

We serviced a

GE OTR MICROWAVE

Model PVM9215SK3SS

Near North Royalton, OH 44133

David R

Job Details: 08/08/2022

"Cc unit not heating or any sounds while running. Unit will do its countdown but not heat or activate heat circuit. Unplugged, found some loose wires on control. Reconnected. Door switches look decent. Plugged in. Unit started up and heating. Thinking short in main control and door switches. Gave estimate to customer, customer paid SVC only. Do not order parts.; ordrng 1 WB56X30177 (Control assembly) and 2 WB24X829 (Switch)s and 1 WB24X830 (Switch), used 1 SHIPPING (shipping and handling) from stock"

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