Service History 203 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM00

Near North Ridgeville, OH 44039

David R

Job Details: 02/17/2022

Cc unit is turning itself off 3-4 times a week. Will have to reset power and reset controls. Will work then a couple days will do the same thing. No lights and compressor will stop working and stop cooling until power is reset. All connections are good. Unit is cooling and icemakers are working. Ordering both UI control and main control. ; ordrng 1 W10830278 (Control) and 1 W10843055 (Main control) and 1 W11092503 (Ui)

We serviced a

MAYTAG WASHER

Model MVWB765FW0

Near Strongsville, OH 44136

David R

Job Details: 02/17/2022

"Cc unit drum not moving how its suppose to, customer mentioned haves dogs and throwing lots of towels or rugs in unit. Error codes, F7E5, F7E9. Lifted up unit, instantly saw water dripping from underneath gearcase. All components underneath are corroded. Giving estimate for repair. Gearcase, slider, clutch, rotor, stator, screws. Customer paid SVC only ; ordrng 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 6 W11027980 (Screw)s, used 1 SHIPPING (shipping and handling) from stock, ordrd 1 W11393685 (Gearcase)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Cleveland, OH 44127

Manny

Job Details: 02/17/2022

"Pressure on low side at 22in vacuum high side at 80psi and with unit resting low side at 25psi high side at 80psi, Removed filter and charged with 145psi of nitrogen not nitrogen coming through cap tube, Call techline at 3:50to report restriction in the system, wpl will send the file for review and contact customer with the next steps.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland, OH 44106

Jason N

Job Details: 02/17/2022

"Cc unit knocking and thumpingRan diagnostics , found code f7e7 for unable to reach target rpm. Ran auto test, found basket hitting front panel. Unit is not level. Leveled unit using leveling legs and shims, floor is uneven. Ran spin test with wet clothing load. No abnormal noises heard, normal vibration. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Cleveland Heights, OH 44118

Jason N

Job Details: 02/17/2022

"Cc unit not making ice Customer showed pop.Found ice maker turned off. Turned on ice maker, ice maker indexed and harvested ice. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44120

Jason N

Job Details: 02/17/2022

Cc unit needs updated heater element installedInstalled updated heater element using customer supplied part. Ran wash test. No leaks. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/17/2022

Replaced hinges OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model GD5RVAXVY05

Near Willoughby, OH 44094

Joe O

Job Details: 02/17/2022

"Cc: leaking from dispenserCustomer stated unit will continue to drip after getting water. Stated after not using the water unit will stop dripping. Potential pin hole in water line. Needs water line from valve to dispenser, and John guess fittingWater line out of stock. Office to reschedule ; ordrng 1 WPW10350006 (tube-water) and 1 8201537 (fitting) and 1 TJ80-56 (John guess 5/16 to 1/4), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM02

Near Painesville, OH 44077

Dan H

Job Details: 02/17/2022

"Installed new fill tube heater, op test good"

We serviced a

MAYTAG RANGE

Model MER5550AAW

Near Painesville, OH 44077

Dan H

Job Details: 02/17/2022

"Customer complaint that unit is not maintaining temperature, confirmed , oven temperature sensor is good , unit needs new control; ordrng 1 WP5701M379-60 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KCGC506JSS00

Near Painesville, OH 44077

Dan H

Job Details: 02/17/2022

"Installed new orifaces, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104HBS0

Near Geneva, OH 44041

Dan H

Job Details: 02/17/2022

"Installed new hinges, op test good"

We serviced a

KENMORE DRYER

Model 110.70012003

Near Cleveland, OH 44106

Manny

Job Details: 02/17/2022

"Cc unit making noise, replaced rollers and pulley, opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/17/2022

"Replace control and pump and heater,opt test ok"

We serviced a

JENN-AIR RANGE

Model JDS8860BDP

Near Westlake, OH 44145

Marie V

Job Details: 02/17/2022

"Cc that the broil does not works. Confirmed. Verify ohms on broil, 20 ohms. Took panel off and verify power going to broil had 0V. Unit will need main control. Also one of the knobs fell on the floor and broke. Ordering knob.; ordrng 1 WP8507P334-60 (Control) and 1 WPW10175695 (Knob)"

We serviced a

GE REFRIGERATOR

Model GFE28HGHEBB

Near Westlake, OH 44145

Marie V

Job Details: 02/17/2022

"Cc that the unit was feezing cheese and food on the bottom drawer but food at the top was not cold enough and when the fan was running it was loud , now is ok. Took temps fresh food was at 40* and freezer at -3*. Fresh food section is set to 34*. Fan is running. Removed evaporator cover good frost but found moisture in the fan. Theres a bulletin that shows evap fan with moisture, this model of unit falls into the SB. Unit will need new duck tower kit and update the update software. Also when ran diag , control kept components running, when it should have been shut down at that point.; ordrng 1 WR49X32042 (Fan moisture kit) and 1 WR98R4546322 (Software) and 1 WR55X38248 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Lorain, OH 44055

Angel

Job Details: 02/17/2022

Cc that unit would operate. Tried to turn on and just hummed. Took apart unit and made sure all the wires on motor were good also looked inside blower wheel and was packed with scent beads cleared out and did find one of the wires on motor a little loose made sure centrifugal switch was good and it was. Assembled everything back together and tested unit and started working as should. Opt test ok.

We serviced a

JENN-AIR COOK TOP

Model JED3536GB01

Near Beachwood, OH 44122

Corina B

Job Details: 02/17/2022

"CC that there was a rattling noise and now its not there. Turned the downdraft on, no noise. Opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Shaker Heights, OH 44122

Corina B

Job Details: 02/17/2022

"CC that the unit is not dispensing ice. Confirmed. The model is coming up as different model. Cust had the model and serial tag. Called Leon. Checked the power at the paddle 0 volts. Will need a new control; ordrng 1 WPW10200659 (Control) and 1 WP2318054 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Beachwood, OH 44122

Corina B

Job Details: 02/17/2022

"CC that the unit is leaking. Found water in the drain pan, cleared the water. Started a cycle no leaks and draining. Did find water marks on the drain pan from the elbow from the waterline. Tightened the line. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB725BW

Near Ravenna, OH 44266

Brian M

Job Details: 02/17/2022

"Cc of squeaking Found squeaking coming from when basket is moved up and down Needs tub hub and wash plate also squeaking from suspension ; ordrng 1 W10820039 (hub) and 1 W11252784 (Washplate) and 1 W10247710 (washer,suspension)"

We serviced a

MAYTAG DRYER

Model Medb835dwr

Near Aurora, OH 44202

Brian M

Job Details: 02/17/2022

Cc no power Found power cord damaged at outlet inspected power coming from outlet found 220 on l1 and ground Needs outlet replaced

We serviced a

KENMORE WASHER

Model 11026912691

Near Westlake, OH 44145

Angel

Job Details: 02/17/2022

Replaced agitator cam tested. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near North Royalton, OH 44133

David R

Job Details: 02/17/2022

"Cc unit not moving to next step in cycle. Found hose directly on floor. Drain hose needs to be certain height or water will siphon out. Customer to put hose correct height. Tested, good, op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM05

Near Conneaut, OH 44030

Dan H

Job Details: 02/17/2022

"Installed new led module, op test good"

We serviced a

WHIRLPOOL WASHER

Model LSB6000PQ2

Near University Heights, OH 44118

Manny

Job Details: 02/17/2022

"Replaced drain pump no leaks, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Willoughby, OH 44094

Joe O

Job Details: 02/17/2022

"Cc: intermittent freezing items on left side of ff section, not cooling properly in freezerCustomer removed all items from unit prior to us coming out. Unit has warmer temps due to doors being open. Remaining items in unit temped at 6(set to -4 degrees)degrees in freezer and 42 degrees(set to 42 degrees) in ff section. Advised customer of loading in front of air vent. Advised customer of misdirected air if items in front of vent. Also advised customer having freezer temp set so low can allow colder air to creep from freezer into fresh food section. Could not duplicate issues. Advised customer to leave products in unit if they continue to have issues. Unit functioning as designed. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma, OH 44134

Gabriel P

Job Details: 02/17/2022

Found defrost sensor open ordering ; ordrng 1 W11581973 (Harrness)

We serviced a

WHIRLPOOL WASHER

Model WFW9550WW00

Near Cleveland, OH 44102

Marie V

Job Details: 02/17/2022

Cc that the unit is loud when spinning. Confirmed. Unit will need new bearings. Found that front of the tub is not longer available. ; ordrng 1 W10250806 (Tub kit) and 1 WPW10159904 (Drum asm) and 1 W10190573 (Tub front not available)

We serviced a

SAMSUNG DRYER

Model Dve50r5400v/A3

Near Aurora, OH 44202

Brian M

Job Details: 02/17/2022

"Cc no heat Found heater open Needs heater kit ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA OTR MICROWAVE

Model AMV2307PFS4

Near Willoughby, OH 44094

Corina B

Job Details: 02/17/2022

"Cust showed pop, sent pic CC that the unit lights does not turn off. Confirmed. Checked the power at the lightbulb 120 volts when on and off. Will need a new control, holder and bulb. Office to reschedule. ; ordrng 1 W11544456 (Control) and 1 W10210871 (Holder) and 1 8206232A (Bulb)"

We serviced a

MAYTAG WASHER

Model MVWB766FW0

Near Independence, OH 44131

David R

Job Details: 02/17/2022

"Cc unit making banging noises. Took a look underneath and can see gearcase started to leak through components. All leaking on components, Ordering drive system components, splutch, slider, gearcase, rotor.*** requesting double labor ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider) and 1 W10754448 (Clutch) and 1 W10754161 (Rotor) and 1 W10754158 (Stator)"

We serviced a

GE DISHWASHER

Model GDF640HSM00SS

Near Avon Lake, OH 44012

Angel

Job Details: 02/17/2022

Cc that unit was not draining. Tested and would not drain. Had to remove unit from spot to get to drain pump found drain pump impellers with plastic rapped around it removed and tested and started draining as should. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Mentor, OH 44060

Joe O

Job Details: 02/17/2022

Cc: leaking from underneathFound drain pump screw missing. Drain pump moving wire a hole in drain hose. Needs drain pump screws and internal drain hose. ; ordrng 1 W11553446 (Internal drain hose) and 2 WPW10004910 (screw)s

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Maple Heights, OH 44137

Jason N

Job Details: 02/17/2022

"Cc unit not spinning out clothesRan diagnostics, found code f7e1 for basket speed fault. Ran auto test, when unit started spin cycle, pulsed and stopped. Lid did not unlock. Replaced shift actuator using truck stock part. Reran auto test, all functions passed, proper spin and lid unlocked after cycle. Op test good. ; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7300XW0

Near Brooklyn, OH 44144

Gabriel P

Job Details: 02/17/2022

"Found shaft and bearings making noise customer knew the value of repair they will not fix,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Aurora, OH 44202

Brian M

Job Details: 02/17/2022

Found that I didnt align tube with icemaker Fixed issue OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AW2

Near Independence, OH 44131

David R

Job Details: 02/17/2022

Cc unit will not lite you or heat up correctly all the time. Tested. Did not come on the first couple times. Went and found the spark ignitor bent and not making good contact. Ordering ignitor ; ordrng 1 WP9758079 (Bake ignitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHV00

Near Conneaut, OH 44030

Dan H

Job Details: 02/17/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 55 degrees, freezer section temperature at 0 degrees, compressor and condenser fan are running, evaporator fan is running, evaporator is frozen solid, bimetal is open, unit needs new bimetal and evaporator defrosted; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Joe O

Job Details: 02/17/2022

Cc: humming noiseFound diverter buzzing when cycling. Needs sump assemblySump assembly out of stock. Office to reschedule; ordrng 1 W11416362 (Sump assembly)

We serviced a

CROSLEY WASHER

Model CAW38125HW0

Near Cleveland, OH 44111

Gabriel P

Job Details: 02/17/2022

"Replace control,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Fairview Park, OH 44126

Marie V

Job Details: 02/17/2022

Took pop. Cc that the unit does not fills with enough water to wash the clothes and that it made a loud noise on spinning. Ran diag found error code F2E1 stuck key F5E3 lid unlock fault. Replaced lid lock from T/S. Started a cycle with sheets on bulky. No unusual noises at this point. . Op test ok; used 1 W11307244 (DOOR LOCK) from stock

We serviced a

KITCHENAID RANGE

Model KSEG700ESS3

Near Fairview Park, OH 44126

Marie V

Job Details: 02/17/2022

Cc that they set the right front burner on low but still heats up too much. Confirmed when set the burner to low it stays red hod. Replaced switch. Op test ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS07

Near North Royalton, OH 44133

David R

Job Details: 02/17/2022

Talk to customer over phone. Ordering parts out and calling techline after repair if needed. ; ordrng 1 W11175576 (Panel) and 1 W11552018 (Control)

We serviced a

MAYTAG WASHER

Model MVWB880BW0

Near Chagrin Falls, OH 44023

Brian M

Job Details: 02/17/2022

"Cc unit not spinning Found error sd Found unit not draining properly Unit needs bearing Drain pump and tub hub; ordrng 1 WPW10409079 (pump-water) and 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Wickliffe, OH 44092

Corina B

Job Details: 02/17/2022

CC that the unit is leaking. Started a cycle could not find a leak. The basement water has water marks took a pic. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model KFCS22EVMS0

Near Avon Lake, OH 44012

Angel

Job Details: 02/17/2022

Was going to replace seals on ff section doors and the seals were the right part number but wrong size the original one is about 16 1/2 x 42 1/2 the ones they sent are about 31 1/4 by 40 and its only for the ff section one the freezer one is good and was installed as well; saved tckt

We serviced a

GE DISHWASHER

Model GDT225SSL0SS

Near Mayfield Heights, OH 44124

Manny

Job Details: 02/17/2022

"Cc unit door dont close, found left hinge bent out a little put a screw driver behind hinge and push on hinge door is closing, opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF57R18DM00

Near Ashtabula, OH 44004

Dan H

Job Details: 02/17/2022

"Customer complaint of ice build up on upper left corner of evaporator , unit unplugged when tech arrived, plugged in, compressor and condenser fan are running, evaporator fan is running, no frost pattern forming on evaporator , system is in a 15, nitrogen tested system, no leaks, unit needs new filter drier; ordrng 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Mentor, OH 44060

Joe O

Job Details: 02/17/2022

Cc: not washing completelyFound error codes fAe2(vent electrical problem). Ran diagnostics test cycle. Found no pressure from sump assembly. Needs sump assemblySump out of stock. Office to reschedule; ordrng 1 W11416363 (Sump assembly)

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bedford Heights, OH 44146

Jason N

Job Details: 02/17/2022

"Cc unit not starting cycle.Ran diagnostics, found codes f7e4 for basket reengagement fault and f6e3 for Acu cannot hear Mcu communication fault. Ran auto test, shifter is not shifting into spin mode. Checked all connections and shifter. All checked good. Tested power from control board when shifting engaged, intermittent power from control, 121v when shifted, but often times 0v, and unit codes f6e3 again. Unit needs main control. Not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11419171 (Main control)"

We serviced a

MAYTAG WASHER

Model MHW5630HW0

Near Strongsville, OH 44149

David R

Job Details: 02/17/2022

"Replaced main control. Ran diagnostics, good. Ran normal cycle. Good. Op test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV

Near Cleveland, OH 44135

Gabriel P

Job Details: 02/17/2022

Ice maker not cycling intermittently ordering ; ordrng 1 W11546935 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY07

Near Avon Lake, OH 44012

Angel

Job Details: 02/17/2022

Replaced valve. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Fairview Park, OH 44126

Marie V

Job Details: 02/17/2022

Cc that the unit door opened too much. Verify all parts for door are installed. Good. Explain cust that the door cam is there to help the door open and when you close it to close better. The braked is present and unit door stops when it has to stop. The unit is working properly. Leveled unit . Op test ok

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/17/2022

Cc no power Reset power to control Unit turned on Ran test cycle OP Test Ok Advised to watch

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Novelty, OH 44072

Brian M

Job Details: 02/17/2022

"Cc ice block on back wall Found unit not sealing properly and will need cover and fan kit ; ordrng 1 WPW10501260 (cover-evap), used 1 SHIPPING (shipping and handling) from stock, ordrd 1 W11033168 (harns-wire)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Madison, OH 44057

Dan H

Job Details: 02/17/2022

"Customer complaint of screeching noise, confirmed, installed new belt and pulley, op test good"

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near University Heights, OH 44118

Manny

Job Details: 02/17/2022

"Cc unit making a squeaking noise, ran diagnostics cycle found no error codes, ran test cycle hear a belt like squeaking noise, pulley looks like belt been slipping on it, replaced cam and shifter, ran test cycle opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Sheffield, OH 44054

Angel

Job Details: 02/17/2022

Arrived at home and did not notice i had to check on part and part has not been delivered yet. Called office and MP scheduled it for tomorrow morning. ; saved tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM0

Near Cleveland, OH 44113

Manny

Job Details: 02/17/2022

Cc I order the control just need it installed. Installed main control ran diagnostics cycle opt test ok

We serviced a

MAYTAG RANGE

Model MES8800FZ2

Near Madison, OH 44057

Joe O

Job Details: 02/17/2022

Installed burner. Burner still stuck on high. Needs infinite switchSwitch out of stock. Office to reschedule; ordrng 1 W10857622 (switch-inf)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Strongsville, OH 44149

David R

Job Details: 02/17/2022

"Cc unit on top FF shelf will sometimes freeze, top FZ shelf will become from frosty. Checked FF top shelf and items are blocking the back wall and right in front of damper. Let customer know that there is a sign back on the top shelf about air flow and blocking air vents can cause uneven cooling and top shelf to freeze."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Sheffield, OH 44054

Angel

Job Details: 02/17/2022

Arrived at home and did not notice i had to check on part and part has not been delivered yet. Called office and MP scheduled it for tomorrow morning. ; saved tckt

We serviced a

GE REFRIGERATOR

Model PFE29PSDCSS

Near Gates Mills, OH 44040

Brian M

Job Details: 02/17/2022

"Cc no cool Found compressor not running Used compressor tester, compressor started Replaced inverter using back truck stock OP Test Ok ; used 1 WR87X29409 (Inverter (backstock)) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2827WB02

Near Solon, OH 44139

Jason N

Job Details: 02/17/2022

"Cc unit upper oven temps not accurate and door glass needs cleaned Removed both upper and lower doors, split doors to clean inner glass. Reassembled door and ran bake test on upper oven to 350 degrees. Let preheat and cycle, calibrated upper oven +10 degrees. Let recycle. Recorded temperatures, reading 364 degrees. Op test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFFH21F7HWB

Near Madison, OH 44057

Dan H

Job Details: 02/17/2022

"Customer complaint that door is not sealing, found bottom panel of cabinet bent out preventing door from sealing(see pic), cabinet cannot be repaired, unit is non repairable"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XES1

Near Warrensville Heights, OH 44128

Jason N

Job Details: 02/17/2022

"Cc unit not cooling in refrigerator section Found no airflow from damper opening, damper operation is good. Evaporator fan in freezer not running, checked power to fan motor from control board, good at 115v. Unit needs evaporator fan motor. ; ordrng 1 W11024089 (Evaporator fan motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Cleveland, OH 44135

Manny

Job Details: 02/17/2022

"Cc unit no working correctly and cooling is off, cux stated her great grandchild was playing with the UI, qtCalled techline to report findings spoke to Leon to report findings, unit is working as designed. Showed customer how to avoid turning the cooling off"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Ashtabula, OH 44004

Joe O

Job Details: 02/17/2022

"Cc: loud operation, running rough, no ice, not maintaining freezer tempsFound temps in ff section at 41 degrees, freezer at 7. Customer stated they was away for a while and had removed everything from freezer. They stated unit making loud noise when running. Stated unit was running rough yesterday and they had everything removed from unit. Stated they just restocked unit. No abnormal noises. Advised customer unit will not maintain temps if empty due to defrost cycle. Ran diagnostics, tested fans, and compressor. Compressor is not excessively loud. Fans all check good. Could not duplicate issue. Unit functioning as designed. Op test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2644KF2

Near North Olmsted, OH 44070

Gabriel P

Job Details: 02/17/2022

Diagnose unit and started working as design cannot duplicate issue is working as designed

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/17/2022

"Cc that the unit is making a Clicking noise and that noise was not before. Confirmed on auto test. Ran diag found error code f7e6 motor fault. Found shifter off place. Replaced from T/S also unit had another drain hose installed, ask cust for original and replace that for her. Explain that drain hose need to be the original to avoid future issue. Op test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWX700XL0

Near North Ridgeville, OH 44039

Angel

Job Details: 02/17/2022

"Replaced gearcase belt control and valve ran calibration and auto test unit would not agitate replaced shifter but did not work will need capacitor ordering part.; ordrng 1 W10804664 (Capacitor), used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWB765FW1

Near Montville, OH 44064

Brian M

Job Details: 02/17/2022

Cc of errors F6e2 f6e3 Needs ui and control ; ordrng 1 W11135392 (cntrl-elec) and 1 W11135391 (console)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Madison, OH 44057

Dan H

Job Details: 02/17/2022

"Customer complaint that water is leaking into ice bin, confirmed, found evidence of leaking valve, unit needs new valve ; ordrng 1 WPW10341329 (Valve)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS02

Near Mentor, OH 44060

Corina B

Job Details: 02/17/2022

"Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok ; used 1 Tjaf1200 from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Wellington, OH 44090

David R

Job Details: 02/17/2022

"Icemaker, dual valve and main control replaced. Still icemaker not getting water. Called techline, not getting 120 to valve for icemaker. Found pinched wires. Up top above lights getting 120 both sides tan to white. Wires go into cabinet. Non repairable, techline documented and will contact customer and go through next steps with them. ; O-emld tckt"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 02/16/2022

When running diagnostic test pump start running but in few minutes later it stop but all led lights stay on then try opening door and closing it and it start back up check latch it looks ok then try Normal cycle and still stop in 20 and it doesnt run unless open door but it will stop again so ordering control and latch spoke to bj senior tech advise me to replace does parts ; ordrng 1 W11305296 (Control) and 1 WPW10653840 (Latch)

We serviced a

WHIRLPOOL WASHER

Model WTW5700XW3

Near Bedford, OH 44146

Jason N

Job Details: 02/16/2022

"Cc unit not agitating or spinningRan diagnostics, found code f7e1. Checked under unit, found belt had come off pulley. Replaced drive belt and splutch assembly using customer supplied pre Id parts. Ran auto test, all functions passed. Had customer start clothing load, unit sensed, filled and started agitating. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Bay Village, OH 44140

Gabriel P

Job Details: 02/16/2022

"Steam evaporator,and replace harness,opt test ok"

We serviced a

MAYTAG WASHER

Model HAV2558AWW

Near Westlake, OH 44145

Marie V

Job Details: 02/16/2022

"Cc that the unit is not filling up with cold water when is set to cold, cold. Started unit but it starts to fill with hot too. Explain cust that the temp control is set to on so unit will fill up at a certain temp. Shut the temp selector off unit starts to fill up with cold when set to cold and warm when is set to warm. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC500ESS01

Near Westlake, OH 44145

Marie V

Job Details: 02/16/2022

Cc that the fresh food section is not cooling properly and found frost on evap. Took temps 44* verify thermistor resistance is out of range. Will need to be replaced. ; ordrng 1 W10316760 (Thermistor) and 1 W11098695 (Evaporator cover)

We serviced a

MAYTAG WASHER

Model LAV3600AWW

Near Cleveland, OH 44135

Marie V

Job Details: 02/16/2022

"Cc that the unit will lean water while not in use. Water valve is not shutting all the way allowing water to enter the basket when no in use. Unit will need water valve.; ordrng 1 WP22002360 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM04

Near Cleveland, OH 44115

Manny

Job Details: 02/16/2022

"Cc unit not cooling temp in RC 41 degrees and freezer 7 degrees compressor is running kind of loud, system has bee tap already, hooked my gauges and low side has 20psi resting, plugged in unit pressure wont move from 20psi. Spoke to BJ ran a few more test determine that unit compressor is weak, unit will need a seal system repair. Maintenance informed me that this should be covered by wpl since they ha a service contract, spoke to Maddie and all 3 jobs came in as self paid no warranty. Informed customer that we will need proof of service contract or we have to collect for service today.; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Uv filter drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER GAS

Model WGD8600YW0

Near Lyndhurst, OH 44124

Joe O

Job Details: 02/16/2022

Cc: squeaking noiseRan test cycle. Checked rollers. Checked blower. Could not duplicate issue. Op test ok

We serviced a

JENN-AIR BEVERAGE CENTER

Model JUBFL242HL00

Near Beachwood, OH 44122

Jason N

Job Details: 02/16/2022

"Cc unit not workingRan m/s, unit under Jennair 24mo warranty Found unit not powered up. Checked voltage at receptacle, 0v. Used extension cord and plugged unit into another receptacle, unit powered on normally. Advised customer to contact an electrician to inspect outlet receptacle."

We serviced a

KENMORE OTR MICROWAVE

Model 790.8037331

Near Geneva, OH 44041

Dan H

Job Details: 02/16/2022

"Installed new keypad, op test good"

We serviced a

GE REFRIGERATOR

Model GSH25JSDBSS

Near Cleveland, OH 44124

Jason N

Job Details: 02/16/2022

"Installed icemaker, ice maker cycled and filled mold with water. Op test good."

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Geneva, OH 44041

Dan H

Job Details: 02/16/2022

"Installed new pulley and rollers, op test good"

We serviced a

ELECTROLUX REFRIGERATOR

Model E32AR85PQSC

Near Painesville, OH 44077

Corina B

Job Details: 02/16/2022

"CC that unit is not cooling. Confirmed. 77*. No fans are running. Turned power off the compressor and fans turned on. Waited 10 minutes no frost pattern. Will need a new evaporator and compressor. ; ordrng 1 297414901 (Evaporator) and 1 297411155 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 02/16/2022

CC that there is frost on the freezer and the ice drops to the ground. Confirmed. Found the gasket not touching the frame. Steamed out the freezer. The lower bin not sitting properly causing the door to not shut properly. The light switch was closed shut to have the ice maker cycle when the door is open. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS02

Near Mentor, OH 44060

Joe O

Job Details: 02/16/2022

"Cc: no iceFound temps in ff section at 37 degrees, freezer at -3 degrees. Found no ice maker error codes. Found fill tube heater receiving 12vdc. Ran harvest and fill. Unit not filling. Bypassed ice maker. Ran fill into cup water valve releasing water. Fill tube frozen. Needs control; ordrng 1 W11224256 (cntrl-elec)"

We serviced a

WHIRLPOOL MICROWAVE OVEN

Model WMH31017HZ08

Near Avon, OH 44011

Marie V

Job Details: 02/16/2022

"Cc that unit will not power on. Called BJ help ,e diag, unit will need new board, office will contact once they have eta on part.; ordrng 1 W11552018 (Control)"

We serviced a

WHIRLPOOL COOKTOP ELE

Model WCG97US6HS00

Near Westlake, OH 44145

Gabriel P

Job Details: 02/16/2022

"Found Wrong cap on burner correct issue,opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/16/2022

"Replace console,opt test ok"

We serviced a

FRIGIDAIRE DRYER

Model FDE336RES2

Near Kirtland, OH 44094

Corina B

Job Details: 02/16/2022

Cust has no power. Reschedule for end of the day.; schdld next appmnt for 2/16 WED 2-5

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Elyria, OH 44035

David R

Job Details: 02/16/2022

"Cc grinding noise. While both agitating and spinning. Took off shield to look at motor. Found an extra motor screw laying on shield and grinding up on belt causing weird sound. Removed, corrected, tested, good, op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204ESS2

Near Columbia Station, OH 44028

Marie V

Job Details: 02/16/2022

Replaced drain hose and drain pump. Tested unit. Drains good. Op test ok

We serviced a

KENMORE WASHER

Model 110.2235251

Near Grafton, OH 44044

Marie V

Job Details: 02/16/2022

Replaced hub. Calibrated unit. Ran auto test. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG114SWQ0

Near Ravenna, OH 44266

Brian M

Job Details: 02/16/2022

Installed igniter Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock