We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Shaker Heights, OH 44122
Manny
Job Details: 02/14/2023
"Cc unit not cooling, verified and compressor is seized and really hot unit needs compressor replaced.; ordrng 1 W10832994 (compressor) and 2 WPW10143759 (dryer)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Beachwood, OH 44122
Joe O
Job Details: 02/14/2023
"Cc: not coolingFound cooling shut off upon arrival. Checked resting pressures low side 14 inch vac. High side just below 0 psi. Running pressures at 22in vac low side, high side at 50 psi. Charged with nitrogen. Sprayed down all accessible lines. No signs of leak. Let unit sit 20 mins. Found very slight loss of nitrogen pressure. Called whirlpool tech line spoke with Kurt. Stated with nitrogen pressure dropping, charge only lasting 2 days unit has high side leak. He stated unit non repairable due to internal leak. Office to contact; O-emld tckt"
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW3
Near University Heights, OH 44118
Manny
Job Details: 02/14/2023
"Cc it makes a loud noise, verified and unit making all kinds of noise, took apart and found like 6 screws in the blower wheel, wheel is damaged, unit looks like if it was dropped from the truck during delivery, and there is damage to the body, motor mount is broken and making noise, unit will need cabinet, bulkhead, motor, rollers and the drum.; ordrng 1 8533643 (cabinet) and 1 279740 (panel) and 1 279827 (motor!dryer) and 1 W10714469 (bulkhead) and 1 W10899578 (Drum) and 2 694089 (Blower wheel)s and 1 4392065 (dryer repair kit)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mentor, OH 44060
Dan H
Job Details: 02/14/2023
"Customer complaint that unit is not spinning, confirmed, found belt popped off of pulley, no damage, reinstalled, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Dan H
Job Details: 02/14/2023
"Installed new harness, op test good"
We serviced a
WHIRLPOOL RANGE
Model MER8880AS0
Near Cleveland, OH 44106
Marie V
Job Details: 02/14/2023
Replaced heating element. Preheated to 350*. In range. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Shaker Heights, OH 44120
Marie V
Job Details: 02/14/2023
"Cc that the unit is not heating or drying the dishes by the end of the cycle. Ran diag found error code 7-1 no heat. Controls programmed to deactivate heater if detects a heating issue. Found one of the connections for heater disconnected. Plugged back in, tested appliance took temps over 160*. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44104
Marie V
Job Details: 02/14/2023
"Cc that the unit is not spinning the clothes out like is supposed to. Ran diag found error code F7E5 shifter fault, F8E3 overflow conditions . Tested water valves , they are operating properly. Also found tachometer was not reading speed of the basket. Replaced shifter from T/S. Ran a calibration and auto test. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ1
Near South Euclid, OH 44121
Manny
Job Details: 02/14/2023
"Cc unit making a loud noise, verified and sounds like bad rollers, took apart and rollers and pulley are damaged and making noise, replaced rollers and pulley with TS#4392065 ran test cycle, opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Cleveland, OH 44102
Gabriel P
Job Details: 02/14/2023
"Ran diagnostic found error code f4e3 pump failure delete code ran test everything working advise customer to monitor but if pump stop working again she will need to replace pump gave her estimate just in case opt test ok ; ordrng 1 W11085683 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/14/2023
Replace control opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland Heights, OH 44118
Manny
Job Details: 02/14/2023
"Replaced icemaker and installed new door, unit needs handle and screws; ordrng 2 WPW10170540 (screw)s and 1 W11199711 (handle)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Royalton, OH 44133
David R
Job Details: 02/14/2023
Customer had POP. Cc unit leaking from back. Slow small leak from water valve. Ordering valve. ; ordrng 1 W11482025 (Valve)
We serviced a
JENN-AIR RANGE
Model JES9750BAB
Near Sheffield Lake, OH 44054
Angel
Job Details: 02/14/2023
Replaced infinite switch tested element to make sure it functions properly opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB3
Near Willowick, OH 44095
Joe O
Job Details: 02/14/2023
Installed infinite switch. Tested. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519FW0
Near Aurora, OH 44202
Brian M
Job Details: 02/14/2023
Cc bubble on key padFound unit to have shipping material still on pad Removed film OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near North Royalton, OH 44133
David R
Job Details: 02/14/2023
"Cc unit ice is melting. Took temps with probe for both sections. Normal, 37/38* for FF and below 0* for FZ. FF evap is good, updated and not covered in frost. All gaskets check good around doors. No water build up in FF deli drawer and wires are good as well. Went though diagnostics. Found Frost on back FZ evap cover, not allowing fan to move properly. Tested Test 36 for icemaker fan. Humming but not pushing air through properly. Test 56 for icemaker gave E5 error. Proper voltage to evap fan and harness. Heater close to 30 ohms. Not defrosting. Will need icemaker fan, FZ evap fan with harness kit. Ordering fans. Turned icemaker off until all is fixed. ** 2 hour job count ; ordrng 1 W10846539 (Icemaker fan) and 1 W11249952 (Evap fan with harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model mvw6230rhw1
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/14/2023
"Cc unit not starting a cycle Ran diagnostics, found code f7e4 for basket reengagement fault. Ran manual agitation and spin tests. Shift actuator is not shifting in either direction. Replaced shift actuator using customer supplied pre Id part. Ran auto test cycle. All functions passed. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Moreland Hills, OH 44022
Jason N
Job Details: 02/14/2023
"Installed console. Ran functionality tests, no faults. Op test good.."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Moreland Hills, OH 44022
Jason N
Job Details: 02/14/2023
Cc ff door handle looseCustomer did not want new handle installed. Added loc-tite to original handle set screws and reinstalled handle. Advised customer to allow an hour for loc-tite to cure.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB1
Near Bay Village, OH 44140
Angel
Job Details: 02/14/2023
Cc that the plastic bowls are not drying completely. Explained to customer that plastic bowls are hard for them to dry specially on a plastic tub dishwasher it builds up a lot of moisture from the steam and wont let them dry so I suggested her if she still wants to wash the plastic bowls in the dishwasher once the dishwasher is done to crack the door open so the steam can come out and try not to buildup moisture as much also she is not using rinse aid gave her some test samples from the truck so she can fill up for the rinse aid and to please run the hot water first in the sink to make sure there is hot water coming in to the unit instead of cold making the heater get disabled because of the cold water. So I ran diagnostics no error codes also ran a full test cycle to make sure everything is functioning and it was heater is heating perfectly also showed her how to remove and clean her filter opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Painesville, OH 44077
Dan H
Job Details: 02/14/2023
"Customer complaint that unit stopped mid cycle and now lid will not lock, ran diagnostics found f9e1(long drain) error code, drain pump is not working, nothing in impeller, lid is not locking, unit needs new drain pump and lid lock, customer does not want repair at this time ; ordrng 1 W11394572 (Lock) and 1 W11399437 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Jefferson, OH 44047
Dan H
Job Details: 02/14/2023
"Customer complaint that unit is not dispensing ice, confirmed, found yoke stripped, unit needs new yoke, auger motor, and divider ; ordrng 1 WPW10309864 (Divider) and 1 WPW10317991 (Auger motor) and 1 W11378860 (Washer) and 1 WP63052-2 (Yoke)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Kirtland, OH 44094
Joe O
Job Details: 02/14/2023
Found no ice in bin. Temps at 3 degrees in freezer. Ff at 38 degrees. Replaced ice maker. Cycled. Advised customer to monitor. Op test ok
We serviced a
IKEA REFRIGERATOR
Model IX7HHEXDSM00
Near Beachwood, OH 44122
Brian M
Job Details: 02/14/2023
Cc. No ice Found ice in tray but motor not turning Replaced using truck stock OP Test Ok ; used 1 W10884390 (ICE MAKER ASSY) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Moreland Hills, OH 44022
Jason N
Job Details: 02/14/2023
Installed Ui console. Ran quick wash test. Op test good.
We serviced a
KENMORE WASHER
Model 11044934200
Near Bay Village, OH 44140
Angel
Job Details: 02/14/2023
Replaced motor control board tested unit opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Ashtabula, OH 44004
Dan H
Job Details: 02/14/2023
"Customer complaint that unit continuously runs, installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Mentor, OH 44060
Joe O
Job Details: 02/14/2023
Cc: leaking from dispenserFound a small gash in the water line connection. Shortened line. Reseated. Op test ok
We serviced a
WHIRLPOOL RANGE
Model RF366PXXW2
Near Cleveland, OH 44109
David R
Job Details: 02/14/2023
"Unit is 30 years old. Cc unit missing knob, RF switch not present. RR burner keeps turning off by itself. Found broken RF switch and shorted elements for RF and RR. NLA 3148826 RF element, NLA 3148827 RR element. WP3149983 knobs, WP486579 Screws, WP3148952 Switch RF, WP3148955 Switch RR. Some parts are NLA that are needed. ; O-emld tckt"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH78019HZ0
Near Olmsted Township, OH 44138
David R
Job Details: 02/14/2023
Cc unit not showing closed. Needs new interlocks. Replaced with kit from t/s. Tested. Good. Op Test Ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
KENMORE WASHER
Model 110.45862403
Near Shaker Heights, OH 44122
Brian M
Job Details: 02/14/2023
Cc of f2 errors Drain pump errors Recommend replacement of drain pump ; ordrng 1 280187 (pump-water) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Beachwood, OH 44122
Brian M
Job Details: 02/14/2023
Installed turntable and ring OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Cleveland, OH 44108
Manny
Job Details: 02/14/2023
"Cc unit not making ice still, verified and fill tube frozen, checked temperatures and -5 in fz, checked thermostat and out of range. Ordering evap harness valve seems to be leaking slowly.; ordrng 1 W11545823 (Evap harness)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/14/2023
"Steam gasket and ice,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ2
Near Eastlake, OH 44095
Joe O
Job Details: 02/14/2023
Installed ui. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Beachwood, OH 44122
Brian M
Job Details: 02/14/2023
Installed valve OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFEG500EWH6
Near Chesterland, OH 44026
Brian M
Job Details: 02/14/2023
Cc no low on burnerReplaced switch and burner OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Amherst, OH 44001
David R
Job Details: 02/14/2023
"Replaced slider. No error codes at the moment. Ran test diagnostics cycle. All components working, good. Ran calibration. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Euclid, OH 44119
Jason N
Job Details: 02/14/2023
"Cc unit not coolingCustomer stated unit never cooled after purchase. Found compressor buzzing and overload opening when trying to start compressor. Compressor is locked. Pressure checked system with 140 psi of nitrogen. Found gas blowing out wide open in lower right corner of liner. Called wp techline, TJ, sending file for review as non repairable unit."
We serviced a
KENMORE REFRIGERATOR
Model 1069557612
Near Cleveland, OH 44108
Manny
Job Details: 02/14/2023
"Cc unit leaking when dispensing water, verified and found like with a cut and leaking, cut line and installed WP2198677 John guest fitting, from TS, opt test ok ; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
GE DISHWASHER
Model GDT530PSD2SS
Near Euclid, OH 44132
Jason N
Job Details: 02/14/2023
"Cc unit not filling with water and start button is stickyRan wash test, found not water entering unit. Checked water source under sink, found valve closed to unit. Opened valve and restarted, unit filled with water. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Mentor, OH 44060
Joe O
Job Details: 02/14/2023
"Installed cam and actuator. Ran diagnostics test cycle. Ran quick wash with load. Found unit still grinding. Needs gear case, belt, and motorPart out of stock. Office to reschedule ; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (motor-drve) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW5015LW0
Near Kirtland, OH 44094
Brian M
Job Details: 02/14/2023
"Cc unit still not washing properly and goes to sense and done Found that during agitate unit does not engage properly Recommend Belt, actuator and cam replacement Called whirlpool to document; ordrng 1 W11481722 (Actuator) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
GE WASH/DRY COMBO
Model GUD27ESSM1WW
Near Bay Village, OH 44140
Angel
Job Details: 02/14/2023
"Replaced gearcase, drive motor with speed sensor, belt and shifter with clutch put unit into a speed wash to test it out and worked perfectly opt test ok."
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Lorain, OH 44053
Gabriel P
Job Details: 02/14/2023
Same issue as before evaporator not going into defrost will need control and evaporator harness requesting 3 job count and double labor ; ordrng 1 W11546609 (Control) and 1 W11546681 (Harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/14/2023
"Cc unit leaking at the end of the cycle Customer stated again that there is several drops of water on the floor at the end of the cycle at the right side of the door. Pulled unit from cabinet space, pulled kick plate off, and pulled outer door off. Ran 1 hour wash test in entirety with detergent. No leaks at end of cycle. Still cannot duplicate leak issue."
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Geneva, OH 44041
Dan H
Job Details: 02/14/2023
"Installed new sump, wash motor and rack wheels, op test good"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Painesville, OH 44077
Joe O
Job Details: 02/14/2023
"Cc: rattling noise when agitating, agitator cap falling offFound agitator cap loose. Replaced cap. No abnormal noises. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Chardon, OH 44024
Brian M
Job Details: 02/14/2023
Cc of noise Customer showed video of noise Could not determine from video what was happening Ran manual test Could not duplicate
We serviced a
MAYTAG WASHER
Model MAV6300AWW
Near Cleveland, OH 44102
Manny
Job Details: 02/14/2023
"Cc unit is off balance every load, took apart and suspension is damaged and transmission leaking, unit will need transmission, suspension, bearings and seals, parts discontinued ; ordrng 1 21001163 (housing(discontinued)) and 1 21001536 (transmission(discontinued))"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Strongsville, OH 44149
David R
Job Details: 02/13/2023
"Unit is not leaking. Fabric softener port not draining all the way. Found a cap lever inside pushed all the way down blocking it from draining all water. Corrected, tested. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Jason N
Job Details: 02/13/2023
"Cc noticing a burning smell during spin, doesnt fill with enough waterRan diagnostics, no codes stored. Ran auto test cycle, all functions passed, no smell or issues found. Checked under unit, everything looks good. Ran spin and drain cycle, all functions passed, no smell detected. Ran wash tests. then switched to cancel drain. Again, all functions passed, water level sensed properly, no smell detected. Advised customer that she may be smelling the new motor and belt on first couple uses. Called wp techline to document, Scott."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44052
Angel
Job Details: 02/13/2023
Cc that the basket is loose and banging around. Put unit into a spin and started banging around and a real loud noise so I stopped it took off agitator and found that the welds on the bottom of basket rusted out causing the basket to be loose unit will need basket replaced. ; ordrng 1 W10554251 (Basket) and 1 WPW10531289 (Tub ring)
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Parma, OH 44129
Marie V
Job Details: 02/13/2023
"Cc that the unit will not spin the clothes out. Ran diag found f8e1 long fill no fill. Found drain hose at the floor. Corrected drain hose with cust. Stared unit, unit filled and stared agitating. . Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Strongsville, OH 44136
David R
Job Details: 02/13/2023
Cc top rack not closing. Found top spray around not in place. Corrected. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Independence, OH 44131
Marie V
Job Details: 02/13/2023
Replaced control board. Cycled ice maker. Op test ok
We serviced a
GE RANGE
Model JGB630DEF1BB
Near Shaker Heights, OH 44120
David R
Job Details: 02/13/2023
Cc oven not working. Found broken ignitor. Replaced from t/s. Tested at 350* good. Heating and cycling. Op Test Ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Broadview Heights, OH 44147
David R
Job Details: 02/13/2023
"Replaced main control and FZ evap harness. Steamed all frost, good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 02/13/2023
Installed ice maker and led modules. Cycled ice maker. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44111
Manny
Job Details: 02/13/2023
"Replaced control and UI, ran test cycle, finished with no issues took cores for return, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Independence, OH 44131
Marie V
Job Details: 02/13/2023
Cc that the unit is making a noise and shaking. Confirmed with video. Tested unit.adjusted screws behind unit panel. Tested unit and added clothes and ran unit. Pass. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Willoughby Hills, OH 44094
Joe O
Job Details: 02/13/2023
Installed drain tube. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Painesville, OH 44077
Dan H
Job Details: 02/13/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB04
Near Mentor, OH 44060
Dan H
Job Details: 02/13/2023
"Customer complaint that unit randomly shuts off, confirmed, customer has unit plugged into ungrounded outlet with 2-3 prong adapter, advised customer to have an electrician install a grounded outlet , unit needs new control, customer does not want repair at this time ; ordrng 1 W11196400 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Cleveland, OH 44102
Manny
Job Details: 02/13/2023
"Cc unit started making the noise shortly after you left, verified and no noise, took apart and found wheel broken, replaced wheel with Surplus TS#WP697772, ran test opt test ok; used 1 WP697772 ( Blower wheel) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRM02
Near Waite Hill, OH 44094
Jason N
Job Details: 02/13/2023
"Cc unit water and ice buildup on freezer seal, not sure where its coming from Confirmed small amount of water on top of freezer door gasket. Found ice sheet buildup under bottom deli drawer. Found ff evaporator drain iced over, drip tray is warped and will need replaced. ; ordrng 1 W11084807 (Extension) and 1 W11457241 (Drip tray)"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0HW0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/13/2023
"Control panel sometimes show numbers sometimes dont gave estimate ; ordrng 1 W11317839 (Control panel), used 1 SHIPPING (shipping and handling), from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Wickliffe, OH 44092
Joe O
Job Details: 02/13/2023
Cc: not coolingFound evap completely frosted over. Ohmed out heater circuit and thermistors from control. Needs element and evap thermistor.Element shows out of stock. Office to reschedule; ordrng 1 WPW10384183 (thermistor) and 1 W11650660 (Element)
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Cleveland, OH 44119
Joe O
Job Details: 02/13/2023
"Installed control, latch and drain pump. Ran auto test and calibration. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
David R
Job Details: 02/13/2023
"Unit is working fine as of now and no random noise or loud screeching. Noise could possibly be coking from relays on control or parts of drive motor. Ordering control, motor, cap, actuator and cam, gearcase if needed. ; ordrng 1 W11481108 (Main control) and 1 Gearcase (W11449840) and 1 W11026785 (Motor) and 1 W10721967 (Cam kit) and 1 W11395618 (Cap) and 1 W10913953 (Actuator)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311LBPA
Near Eastlake, OH 44095
Dan H
Job Details: 02/13/2023
"Customer complaint that unit is not dispensing ice, confirmed, found fill tube pushed in and partially missing fill cup causing water to run into ice bin and freeze, corrected fill tube, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rocky River, OH 44116
Angel
Job Details: 02/13/2023
Cc that top spray arm came off. Confirmed installed new spray arm and recommended customer to keep in eye on the tall stuff because it could get caught on the arm causing it to fall off or break opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44108
Manny
Job Details: 02/13/2023
"Cc that gasket not sealing verified and gasket sealed but has a corner not making contact, steamed gasket and sealed all the way around, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Euclid, OH 44123
Dan H
Job Details: 02/13/2023
"Installed new door gasket, op test good"
We serviced a
GENERAL ELEC DISHWASHER
Model GDF530PGM0WW
Near Cleveland, OH 44114
Angel
Job Details: 02/13/2023
"Spoke with maintenance and he said he installed the main board but the unit is still dead the ui will not turn on. So i tried resetting unit snd doing diagnostic and nothing. So I made sure that the board was sending voltage to ui and it was it was sending 13.8vdc unit will need ui replaced. They decided they will order the part themselves and install it as well.; ordrng 1 WD21X31909 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS527UTT1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/13/2023
"Cc: leakingFound bellow torn. Needs bellow; ordrng 1 5304505004 (Bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Maple Heights, OH 44137
Marie V
Job Details: 02/13/2023
"Cc that the unit is not ehating. Stared unit. Heat is coming in, vent is around 30 ft long and is foil. Explain cust that those are fire hazard also cleaned vent outside. Fells better but still needs to be replaced in order for unit to work properly. Op testok"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Solon, OH 44139
Marie V
Job Details: 02/13/2023
Replaced motor and heater. Ran unit. Good. No leaks. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Cleveland, OH 44114
Manny
Job Details: 02/13/2023
"Installed rack mount, opt test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMHA9019HZ3
Near Fairview Park, OH 44126
Angel
Job Details: 02/13/2023
Cc that unit the display flickers and sometimes it will stop by itself and start again. Did enter diagnostics and found error code F6E0 since there having do many issues and hsve had the same error code ordering door which has the display and also ordering main board.; ordrng 1 W11493411 (Control board) and 1 W11186019 (Door)
We serviced a
GE DISHWASHER
Model PDT715SMN0ES
Near Chesterland, OH 44026
Joe O
Job Details: 02/13/2023
"Cc: not startingFound drain pump just humming. Not draining. Drain pump receiving proper power. Needs drain pump; ordrng 1 WD19X25461 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS05
Near Lakewood, OH 44107
Manny
Job Details: 02/13/2023
"Replaced evap harness and ice box fan, advise customer to allow 24 to 48 hours for temps to equalize and to produce ice"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Fairview Park, OH 44126
Angel
Job Details: 02/13/2023
Cc that when you open the door or during the day they will hear a rattle. When the customer opened ff section door could hear the sound and it was the damper making a vibrating sound will need damper replaced office to reschedule part out of stock.; ordrng 1 W11050016 (Air damper)
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Rocky River, OH 44116
Manny
Job Details: 02/13/2023
"Cc unit making a noise when filling, ran diagnostics no codes, ran test cycle and only noise Im hearing is water hammering when valves close, advise customer to install water hammer arrestors to prevent water from hammering."
We serviced a
MAYTAG DRYER
Model MED6630HC2
Near Newbury Township, OH 44065
Joe O
Job Details: 02/13/2023
Cut blower wheel out. Installed blower wheel and motor. Tested. Op test ok
We serviced a
KITCHENAID COOK TOP
Model KICU569XBL00
Near North Olmsted, OH 44070
Manny
Job Details: 02/13/2023
"Replaced control and hot plate ran test, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
David R
Job Details: 02/13/2023
Replaced drain pump and control. Tested. Good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 02/13/2023
"Cc unit not powering on Customer stated unit was making a slow clicking noise during agitation then something popped in the main control. Unit would not power on afterwards. Verified unit will not power on, checked drain pump resistance, good at 17ohms. Checked actuator motor resistance, reading open. Unit needs main control and shift actuator. ; ordrng 1 W11411581 (Main control) and 1 W11212745 (Actuator) and 1 W11227944 (Capacitor)"
We serviced a
AMANA DBL WALL OVEN
Model AOGD2750E
Near North Olmsted, OH 44070
Gabriel P
Job Details: 02/13/2023
"When trying to replace ignitor it broke ordering one but will not charge shipping for customer cause is a truck stock item ; ordrng 1 12400035 (Ignitor), used 1 12400035 (IGNITER), and from stock"
We serviced a
KENMORE DRYER
Model 11086566810
Near Brook Park, OH 44142
Gabriel P
Job Details: 02/13/2023
"Bearing on rollers broke replace kit from t/s opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FDRXXY09
Near Richmond Heights, OH 44143
Jason N
Job Details: 02/13/2023
"Cc unit not making ice Checked ice maker operation, found ice cube stuck at bail arm location causing ice maker to shut off. Removed ice cube and ice maker started to cycle on its own. Ice maker harvested and filled mold with water. Op test good ; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5840SW0
Near Lyndhurst, OH 44124
Jason N
Job Details: 02/13/2023
"Cc unit not turning on and when it was, it was making a squeaking noiseChecked power to unit, good at. 244v. Checked all thermals, found thermal fuse open. Replaced using truck stock part. Started dryer, verified noise from belt idler pulley. Replaced belt idler pulley using truck stock part. No abnormal, noises heard. Op test good. ; used 1 WP3392519 (Thermal fuse), and 1 279640 (PULLEY-IDR) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB6769PAS0
Near Cleveland Heights, OH 44118
Marie V
Job Details: 02/13/2023
"Cc thatthe unit will start and the light will not go away. Confirmed. Removed doof and found wire for UI is shorted. Unit will need new UI. Cust will call back if she wants to continue ; ordrng 1 WPW10475774 (Panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1500ADS4
Near University Heights, OH 44118
Marie V
Job Details: 02/13/2023
Cc of unit hitting the door when closing. Confirmed. Readjusted legs. Showed cust why it happened again. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Westlake, OH 44145
Angel
Job Details: 02/13/2023
Cc that unit is leaking from the front and the bellow is ripped and sometimes it wont spin out clothes correctly. Confirmed bellow is ripped right in front causing it to leak. Replaced bellow than ran diagnostics for the spinning issue and there were no error codes so I ran a test cycle and passed perfectly. Did recommend customer to make sure the preferred spin is selected and not to overload unit with clothes to avoid issue. Unit working as should spins perfectly.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Cleveland, OH 44111
Marie V
Job Details: 02/13/2023
"Cc of unit not drying clothes. Stared unit some heat coming from heater. Verify power coming in. From l1 to n 120, from 2 to N 240. And from l1 to 2 120. Will need electrician to correct wiring. Op test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDPSG244LS1
Near Cleveland Heights, OH 44121
Dan H
Job Details: 02/13/2023
"Installed new control, op test good"
We serviced a
WHIRLPOOL RANGE
Model SF379LEKB
Near South Euclid, OH 44121
Jason N
Job Details: 02/13/2023
"Cc unit oven not igniting all the timeRan bake test. Ignition system sparked and gas ignited. Ran bake test several times, good ignition and flame each time. Ran bake test and let cycle several times. Recycle ignition working properly. Could not duplicate oven ignition issue at this time. Advised customer to monitor."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323AS0
Near Chardon, OH 44024
Dan H
Job Details: 02/13/2023
"Fresh food section section froze everything, fresh food section temperature at 29 degrees, reordering thermistor and air damper; ordrng 1 5303918775 (Thermistor) and 1 241518501 (Damper)"