We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/13/2021
Found freezer evaporator frozen with ice defrocted ice and found thermister loose and connected by the end of the cap tube side changed it to the suction tube. Good frost pattern afterwards. Advise customer to wait at least 24hr for temp to equalize.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/13/2021
"CC that the unit is not spinning. ran diag F7E1 BASKET SPEED FAULT, F7E5 SHIFTER FAULT, F7E6 MOTOR FAULT tested the shifter, failed. The unit is squealing. Will need a shifter and belt. ; ordrng 1 W11481722 (Shifter) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MGR8670WQ0
Near Painesville, OH 44077
Dan H
Job Details: 07/13/2021
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Streetsboro, OH 44241
Brian M
Job Details: 07/13/2021
Installed icemaker OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/13/2021
Cc unit not making enough ice Found mold to have 3 cubes in it and side walls of ice maker damaged Customer had ice maker sent to her Installed new ice makerAdvised to give it 48 hours
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF57R18DM00
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/13/2021
The unit has a hole in the evap needs a filter dryer cust has the evap; ordrng 1 WPW10143759 (Uv dryer) and 1 S
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/13/2021
Installed control and UI OP Test Ok
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 07/13/2021
Installed led OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Solon, OH 44139
Brian M
Job Details: 07/13/2021
Cc unit not making ice Found Ice mold cracked Replaced using truck stock OP Test Ok ; used 1 4317943 (ICEMAKER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/13/2021
Installed the new part op tested good. Hose water valves and check valve
We serviced a
WHIRLPOOL WASHER
Model WTW4880AW1
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/13/2021
"Installed gearcase and pulley. Ran calibration and auto test. No abnormal sounds heard, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Avon Lake, OH 44012
Gabriel P
Job Details: 07/13/2021
Found door damage took pictures of damage ; ordrng 1 W10746794 (Door) and 1 W11178521 (Label)
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Geneva, OH 44041
Jeff M
Job Details: 07/13/2021
Installed the new part op tested good. Pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Painesville, OH 44077
Joe O
Job Details: 07/13/2021
"Cc: not making iceFound fill tube frozen. Cleared fill tube ube, cycled ice maker. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44110
Jason N
Job Details: 07/13/2021
"Cc unit not filling or cycling correctly. Customer stated unit doesnt advance cycles, she has been unplugging it to advance cycles? Unit stays in sensing. Ran diagnostics, no codes, ran auto test. All functions normal. Started normal load with clothing. Explained to customer how sensing works, and what to expect with different wash cycles and options. Customer was not aware of sensing or filling time requirements, she is used to older washing machines. Unit is operating as designed."
We serviced a
MAYTAG MICROWAVE
Model MMV4205DW1
Near Chesterland, OH 44026
Brian M
Job Details: 07/13/2021
Installed mag and transformer OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXSS04
Near Cleveland, OH 44119
Corina B
Job Details: 07/13/2021
"CC that there is water leaking. Found a saddle valve. Advised cust to replace the saddle valve with an inline valve. Will need a new valve. ; ordrng 1 W10408179 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS36MDX
Near Strongsville, OH 44136
David R
Job Details: 07/13/2021
Built in. About 20 years old, customer had paperwork still which did have model/serial on it but didnt have which model.Cc unit will start defrost food in FZ then freeze everything back up. On and off constantly every couple of days but will not completely stop working. Took temps, fz 20 and FF 40. Good frost pattern. When trying to turn off unit by FZ thermostat. Hard to move. Took a couple of times. Ordering and replacing thermostat and then further check from there. ; ordrng 1 WP1113466 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Mentor, OH 44060
Joe O
Job Details: 07/13/2021
Installed lid. Tested. Op test ok
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
Marie V
Job Details: 07/13/2021
"Replace motor and control. Tested unit. It works, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near East Cleveland, OH 44112
Jason N
Job Details: 07/13/2021
"Installed gearcase, actuator, and suspension rods. Ran calibration and auto test, all functions normal. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Lyndhurst, OH 44124
Jason N
Job Details: 07/13/2021
"Installed main control. Op test no good, unit did not power on. Pulled UI connector from main control. Plugged in unit and closed door. Drain pump turned on. Main control is good now, but UI is not responding. Unit will need UI control. Part is not showing in stock at Marcone, office to contact customer for next service date.; ordrng 1 W11368911 (UI control)"
We serviced a
MAYTAG REFRIGERATOR
Model MFC2062FEZ00
Near Beachwood, OH 44122
Jason N
Job Details: 07/13/2021
Cc unit ff door gasket needs replaced. Replaced RH ff door gasket using customer supplied pre id part. Heated and stretched gasket to properly mate with cabinet. Door properly sealing. Op test good.
We serviced a
WHIRLPOOL DRYER
Model WED560LHW1
Near Cleveland, OH 44113
Corina B
Job Details: 07/13/2021
"CC that the unit does not turn on. Confirmed. Checked the belt, good. Checked the fuses, good.checked the control at j9 120 volts. 0 volts when turning on. Will need a new motor and wheel. ; ordrng 1 W11327190 (Wheel) and 1 W11234001 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BW2
Near Chardon, OH 44024
Dan H
Job Details: 07/13/2021
"Installed new regulator, op test good"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS3
Near Rocky River, OH 44116
Corina B
Job Details: 07/13/2021
"CC that there is a burn mark on the cover. Confirmed. Checked the waveguide, good. Will need the waveguide cover. Cust can install ; ordrng 1 W11197783 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Painesville, OH 44077
Jason N
Job Details: 07/12/2021
"Cc unit door not locking.Ran diagnostics, found codes f5e3 for door unlock error. Unit attempts to lock door several times, door is locked but unit is not recognizing. Customer not repairing at this time, will think about it. Estimate only. ; ordrng 1 WPW10443885 (Door lock)"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Painesville, OH 44077
Jason N
Job Details: 07/12/2021
"Cc unit not changing cycles.Customer stated unit does not change cycle times when changing cycles on the Ui panel. Confirmed, cycle time does not change when switching between various cycles. Checked connectors on UI panel, power cycled unit. Cycle times now changing when switching between cycles. Unit may have needed to be power cycled, possible UI console replacement if issue persists."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near University Heights, OH 44118
Jason N
Job Details: 07/12/2021
Installed pump and motor assembly. Ran diagnostic cycle. All functions passed. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Ashtabula, OH 44004
Brian M
Job Details: 07/12/2021
Cc unit dead Found unit getting power and front dispenser board getting power and deli board getting power But no lights Needs control boards and main UI board replaced ; ordrng 1 WPW10200659 (cntrl-elec) and 1 WP2318054 (cntrl-elec) and 1 W10830288 (cntrl-elec) and 1 WP2259350 (cntrl-elec) and 1 WPW10624574 (cntrl-elec) and 1 W10798004 (contrl-box)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near Jefferson, OH 44047
Brian M
Job Details: 07/12/2021
iCc unit randomly shutting off and not turning back on Found error f6e3 and f6e2 again Will need control and UI replaced for the 2nd time Office to schedule parts on b/o; ordrng 1 W11133021 (cntrl-elec) and 1 W11133029 (panel-cntl) and 1 W10837032 (harns-wire)
We serviced a
GE REFRIGERATOR
Model GFSS2HCYCSS
Near Bay Village, OH 44140
Marie V
Job Details: 07/12/2021
"Cc that the unit is leaking from freezer. Confirmed, drain tube is clogged. Steamed out drain tube. Cleared all out. Tested op test ok."
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Westlake, OH 44145
Marie V
Job Details: 07/12/2021
"Replace springs and hinges, advise cust not to rest on door when removing clothes or put anything heavy when door is open. Op test ok"
We serviced a
JENN-AIR RANGE
Model JES9900BAS
Near Hiram, OH 44234
Dan H
Job Details: 07/12/2021
"Installed infinite switch and reconnected downdraft pipe, op test no good , unit needs new element ; ordrng 1 W10823711 (Element)"
We serviced a
KITCHENAID DISHWASHER
Model KUTE204GPS0
Near Madison, OH 44057
Jeff M
Job Details: 07/12/2021
The filter was dirty. Cleaned the filter op tested good
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Painesville, OH 44077
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Control and element
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Mentor, OH 44060
Jeff M
Job Details: 07/12/2021
The unit is still not cooling I found the low side was at a 10 inch vacuum I called Tech Line they recommended to replace the dryer and monitor for a leak. going to replace the evaporator so I can save a trip. I also topped the machine off brought it back to neutral atmosphere on the low side; ordrng 1 WP2188822 (Evap) and 2 WPW10143759 (Ui dryer)s
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Avon, OH 44011
Gabriel P
Job Details: 07/12/2021
Cc unit caught on fire on FR burner. Will need to order new burner and cap. Customer said she will be able to install it herself. We wont have to come back since customer is installing part.; ordrng 1 WP98017461 (Cap)
We serviced a
WHIRLPOOL RANGE
Model GGG390LXS05
Near Richmond Heights, OH 44143
Corina B
Job Details: 07/12/2021
CC that the knob does not work. Confirmed. Will need a new knob. Advised cust the knob may not be covered under warranty. Cust can install part; ordrng 1 WPW10415451 (Knob)
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Garfield Heights, OH 44125
Corina B
Job Details: 07/12/2021
"Replaced the tub, tub ring and agitator. Ran a calibration. Started a cycle. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Hiram, OH 44234
Dan H
Job Details: 07/12/2021
"Customer complaint of frost build up in freezer section, found door not sealing on right hand side, customer remove all products from freezer section , door closes and seals now, unit is operating as designed"
We serviced a
AMANA REFRIGERATOR
Model ABB1921BRB01
Near University Heights, OH 44118
Jason N
Job Details: 07/12/2021
"Cc unit not cooling enough. Customer stated ff section is not cold enough, freezer is good. Ran diagnostics, found damper not functional. Replaced damper control using misc. truck stock. Ran damper op tests, damper opening and closing properly. Op test good. ; used 1 Wpw10594330 (Damper control) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model JEC9536ADB
Near Middlefield, OH 44062
Brian M
Job Details: 07/12/2021
Cc unit switch is broken Found dual burner switch stem broken ; ordrng 1 12002121 (infinite switch)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Burton, OH 44021
Brian M
Job Details: 07/12/2021
Cc unit periodically not turning on Found UI to be intermittently working Advised to replace UI and control ; ordrng 1 WPW10733627 (console) and 1 W10906426 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ02
Near Cleveland, OH 44109
Dan H
Job Details: 07/12/2021
"Installed new fresh food section evaporator fan cover, op test good"
We serviced a
MAYTAG WASHER
Model MHWE300VF00
Near Cleveland, OH 44108
Corina B
Job Details: 07/12/2021
CC that there is a loud noise in a spin cycle. Confirmed. Rotated the drum found the bearings are worn. Will need a tub and drum. Front of the tub is nla. ; ordrng 1 WPW10040480 (Basket) and 1 W10004180 (Tub)
We serviced a
AMANA DISHWASHER
Model ADB1400AGW1
Near Cleveland Heights, OH 44121
Corina B
Job Details: 07/12/2021
"Replaced the inner door, spray arm and gasket. Started a normal cycle, no leaks. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW0
Near Bay Village, OH 44140
Marie V
Job Details: 07/12/2021
"Replace UI and Latch, tested unit. Stared normal cycle. Pass. Ran calibration, pass. Op test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PEDE
Near Painesville, OH 44077
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Icemaker
We serviced a
GE REFRIGERATOR
Model PFSF6PKXCWW
Near Strongsville, OH 44136
David R
Job Details: 07/12/2021
"New shelf different style, probably updated but fits Found standing water on bottom of FF section again. Cannot tell if its residue water from last visit. Does not seem like it came from drain area. Customer wants another tech to inspect. ; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44135
David R
Job Details: 07/12/2021
Replaced thermistor and diffuser. Turned temp down to 2 bars. Good. Give 24 hours for temp change
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Perry, OH 44081
Joe O
Job Details: 07/12/2021
"Cc: oven not working, blank displayFound terminal block shorted out. Needs terminal block repair kit. Installed terminal block kit. Ran test bake. Op test ok ; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model WET4024HW0
Near Cleveland, OH 44109
David R
Job Details: 07/12/2021
"Cc unit making noise, said sounds like ball bearings moving around. Took off wash plate. Found coins underneath. Ran a spin cycle. No out of the ordinary noises. Cancelled. Ran a normal cycle with load inside. Right now no out of the ordinary noises, everything sounds normal. Ran cycle for 15 mins. Good. Let customer hear. All normal sounds. High and low spin, good. Agitating fast and slow, good. Normal. Ran the whole delicate cycle. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44111
David R
Job Details: 07/12/2021
Adjusted right door. Only door that can be adjusted up and down. Door handles can not be adjusted. Unit is good. Refer to owners manual if needed.
We serviced a
MAYTAG DRYER
Model MEDX550XW0
Near South Euclid, OH 44121
Jason N
Job Details: 07/12/2021
"Installed heater element. Ran dryer op test, good heat and airflow. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/12/2021
The unit is getting improper power. They need a electrician
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Richmond Heights, OH 44143
Corina B
Job Details: 07/12/2021
"CC that the door does not close. Checked the gaskets, good. Ff 40* Fz 0*. Working as designed. Opt test ok"
We serviced a
AMANA RANGE
Model AGR5330BAS3
Near Euclid, OH 44119
Corina B
Job Details: 07/12/2021
CC that the oven is not working. Found the oven in Celsius. Turned oven to Fahrenheit. Customer was holding the start in for 3 seconds. Advised cust the start is a quick push to turn oven on. Had customer to the oven on several times. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Streetsboro, OH 44241
Brian M
Job Details: 07/12/2021
"Cc unit not cooling properly/ stops cooling in refrigerator sections At arrival unit is at 42 and freezer at 3 unit is operating properly at this time but according to service pointer W11329116CEvap cover and control should fix this issue Customer to call whirlpool because of install date ; ordrng 1 W11395558 (Evap cover) and 1 W11450890 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Kent, OH 44240
Brian M
Job Details: 07/12/2021
Cc unit not working properly Found actuator Broken Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Cleveland, OH 44104
Dan H
Job Details: 07/12/2021
"Customer complaint of ice maker issues, found ice maker broken off of mounts, unit needs new ice maker , customer does not have ice maker that was sent, reordering ice maker ; ordrng 1 W10873791 (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Ashtabula, OH 44004
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Control
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Conneaut, OH 44030
Jeff M
Job Details: 07/12/2021
Drain pump is seized needs a new drain pump estimate only; ordrng 1 W10876600 (Pump) and 1 S
We serviced a
KITCHENAID REFRIGERATOR
Model KSFS20QEWH1
Near Wickliffe, OH 44092
Corina B
Job Details: 07/12/2021
"CC that the door opens hard. Found the door cam worn down. The door is bent. Will need a cams and door. Door is nla. ; ordrng 1 4343803 (Door) and 1 R0181181 (Cam), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Shaker Heights, OH 44120
Jason N
Job Details: 07/12/2021
"Cc unit lights, dispenser, and cooling is erratic. Unit is under additional 1 yr Costco warranty. Checked pantry UI, found bottom of board submerged in liquid, board and connectors burnt and shorted. Unplugged panty UI, lights, dispense and control UI operations returned to normal. Unit needs pantry UI, pantry door and harness. Door not showing in stock at Marcone, office to contact customer for next service date. ; ordrng 1 W10815668 (Pantry door fip) and 1 WPW10769076 (Pantry ui) and 1 W11170612 (Harness)"
We serviced a
KITCHENAID B/IN REFRIGERATO
Model KBFO42FTX02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 07/12/2021
Cc unit leaking in freezer Customer stated freezer drain seems to be clogged again with ice. Cleared ice from drain hose. Snaked down through drain tube to clear any sludge. Poured water into drain tube several times to ensure water is draining down properly. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Solon, OH 44139
Jason N
Job Details: 07/12/2021
"Cc unit lights out in unit. Customer stated freezer light is out and a piece for the ff door shelf is loose. Confirmed freezer led not working, others dim. Replaced led using customer supplied pre Id part. Illumination returned to unit. Found door support/magnetic closer rail not staying attached to bin door. Ordering support rail. Customer stated he can install. Advised no eta on part, not showing in stock from Marcone. Retrieved control board for return. ; ordrng 1 W11348580 (Rail bin)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cleveland, OH 44104
Dan H
Job Details: 07/12/2021
"Customer complaint that unit is not making ice, ice belt is full, unit dispenses ice, user interface is working, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Cleveland, OH 44135
Marie V
Job Details: 07/12/2021
"Replace ice maker and harness, it cycled and filled with water . Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near North Royalton, OH 44133
Marie V
Job Details: 07/12/2021
"Cc that the unit is not washing clothes properly and sometimes theres still water at the end of the cycle. Ran diag F7E6 motor fault. Ran auto test, unit is not agitating, unit will need gearcase and shifter. Gearcase is leaking and shifter is broken. Cust will call Maytag to see if they help with repair ; ordrng 1 W11454734 (Gearcase) and 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Strongsville, OH 44136
Marie V
Job Details: 07/12/2021
"Cc that the unit stopped working. Connected unit to an outlet and turned on and started a normal cycle, pass. Replaced main control and calibrated unit. Op test okBrought core for return"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Strongsville, OH 44136
Marie V
Job Details: 07/12/2021
Replace strike and ran calibration. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADS3
Near Conneaut, OH 44030
Jeff M
Job Details: 07/12/2021
Installed the new part op tested good. Pump
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY00
Near Elyria, OH 44035
Marie V
Job Details: 07/12/2021
"Replace chute, ice maker and seal. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Cleveland, OH 44102
David R
Job Details: 07/12/2021
Replaced new gearcase. Gearcase not needed. Sound is coming from the motor. Ordering motor ; ordrng 1 W10890624 (Motor)
We serviced a
WHIRLPOOL RANGE
Model SF310PEKQ0
Near Cleveland, OH 44113
David R
Job Details: 07/12/2021
"Cc door seal is ripped and broken. Confirmed, seal will not stay on, clips broken. 98009174 door seal is NLA. 98005756 control is NLA. Cannot seal numbers. Let office know. They will be in touch with customer. Paying SVC. *** company said to email invoice for payment ; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lakewood, OH 44107
David R
Job Details: 07/12/2021
Cc unit light not working at top or FZ. Replaced FZ led from t/s. Tested. Good. Op test ok.; used 1 W10695459 (LED MODULE) from stock
We serviced a
GE RANGE
Model JGBP33CEH2CC
Near Lakewood, OH 44107
David R
Job Details: 07/12/2021
"Replaced bake igniter. Tested oven on 350. Good. Unit is heating and cycling. Good, op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDC0
Near Avon Lake, OH 44012
David R
Job Details: 07/12/2021
"Cc F3E1 error code, they are getting that at least 3-4 times a day trying to use washer. Only getting this one code, customer also said sometimes the unit locked and wouldnt unlock itself. Looked into diagnostics for any stored codes, found, F3E1, F6E3, F8E3, F8E1. Ran through diagnostics, test c2, no cold water coming through. Checked resistance table and suppose to be between 890-1.1k ohms, only getting 4 ohms. 120 is coming from control to valve. Went through tech sheet steps for water level sensor. Would replace both valve assembly and water level sensor. ; ordrng 1 WPW10448876 (Water sensor) and 1 WPW10435242 (Water valve assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near South Euclid, OH 44121
Dan H
Job Details: 07/12/2021
"Installed new burner valve, op test good"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HBL0
Near Grafton, OH 44044
Gabriel P
Job Details: 07/12/2021
"Ran diagnostics test found no leaks and also did not found unit filling when is off customer said he left unit off for a while so it may have reset it self,opt test ok advise to moniter"
We serviced a
KITCHENAID WALL OVEN
Model KOSE500ESS
Near Willoughby Hills, OH 44094
Dan H
Job Details: 07/12/2021
"Customer complaint of hot air coming out of vent, started bake for 400 degrees, cooling fan is working, temperature coming out of vent is 89 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near North Ridgeville, OH 44039
David R
Job Details: 07/12/2021
"Replaced control board. Ran diagnostics, good. Wash motor is spraying. New wash pump not needed. Taking with me. Unit is working properly. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY00
Near LaGrange, OH 44050
Gabriel P
Job Details: 07/12/2021
"Found heater connector disconnected and found ice buildup underneath ice maker took bin out to melt ice from unit, contacted Austin from tech line, and ran harvest test from T to H and voltage test from N to L found 0.119 vac, tech line advise to reset breaker due to the unit going on an standby mode. Reset breaker box and have 119 vac from L to N ran harvest test and pass."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Oberlin, OH 44074
Gabriel P
Job Details: 07/12/2021
Told customer what was making unit working as design
We serviced a
GE REFRIGERATOR
Model PYE22PSHBSS
Near Pepper Pike, OH 44124
Jason N
Job Details: 07/12/2021
Installed ff evaporator fan. Good airflow in ff section. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Pepper Pike, OH 44124
Jason N
Job Details: 07/12/2021
"Cc unit door falling down slowly.Customer showed pop.Found door slowly dropping, found friction pad broke. Replaced using truck stocked. Adjusted springs on doors. Door op test good. ; used 1 WP8268961 (SLEEVE FRICTION) from stock"
We serviced a
FRIGIDAIRE WASHER
Model FFLG3911QW1
Near Wickliffe, OH 44092
Corina B
Job Details: 07/12/2021
"CC that the unit is not humming. Found the drain pump humming. Checked the drain pump clear. Will need a new drain pump. ; ordrng 1 5304524452 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJW0
Near Solon, OH 44139
Brian M
Job Details: 07/12/2021
Installed sump OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Painesville, OH 44077
Joe O
Job Details: 07/12/2021
Installed lid. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRT18IL6DS0
Near Painesville, OH 44077
Joe O
Job Details: 07/12/2021
"Cc: water building up under drawers in ff sectionCustomer stated unit water sitting under deli drawers, stated never leaks on the floor. Pulled evap cover, no ice build up. Poured water down evap drain. Water is draining through drain tube. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Joe O
Job Details: 07/12/2021
"Cc: intermittently not making ice, small cubesFound ice maker error code e5(ice maker mold thermistor bad). Ran ice maker thermistor and heater test. Temp cooler then harvest. Has tray of ice. Ran harvest, ran fill. Checked ice maker thermistor. Shows warmer then harvest temp. Unit is reading ice maker thermistor. Thermistor checks good. Cust has a saddle valve connected to the supply line (see pic), advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Ice maker functioning as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Joe O
Job Details: 07/12/2021
Cc: no cold waterFound error code f0e4(high water temp in rinse). Found hot and cold reversed. Swapped lines. Ran auto test and calibration. Op test ok
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Wickliffe, OH 44092
Joe O
Job Details: 07/12/2021
"Cc: no power, door lockedFound no indicator on control. Found control is receiving proper power. Needs controlOffice to reschedule, control already on order; O-emld tckt"
We serviced a
JENN-AIR RANGE
Model SEG196
Near Painesville, OH 44077
Joe O
Job Details: 07/12/2021
"Cc: intermittent timer alarm going offPlugged unit in, alarm not going off. Advised customer timer and alarm are built into board. control is discontinued.; ordrng 1 Y04100133 (Control(discontinued))"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Solon, OH 44139
Brian M
Job Details: 07/12/2021
Cc unit knob seems hard to rotate Found knob to be functioning properly Showed customer that new one is the same Did not replace
We serviced a
WHIRLPOOL KITCHEN
Model KRFF507HPS02
Near Painesville, OH 44077
Joe O
Job Details: 07/12/2021
"Cc: ice maker filling and leaking into ff section, mullion rail sticking out not closing, door not staying open. Found ice maker error code e2(motor lost position). Found mullion rail is not pulling towards the door. Found cam worn. Needs ice maker, mullion rail, hinge, and door cams; ordrng 1 WPW10505294 (cam) and 1 W10878115 (hinge-door) and 1 W10806457 (rail-mulln) and 1 W11483245 (Ice maker)"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Amherst, OH 44001
Gabriel P
Job Details: 07/12/2021
Took unit apart and found no loose screw and no bad rollers all mechanical looks good but it does has a vibrating sound it is not loud and is not going to affect with unit unit is ok told customer if not satisfied with little vibrating sound they will have to contact cosumer assist
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW0
Near Mentor, OH 44060
Dan H
Job Details: 07/12/2021
"Installed new shifter, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5600SQ0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 07/12/2021
Installed base pads. Ran fill then spin test. Op test good.