Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7716 customer reviews

Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL KSRB25FKSS14 Cc that ice is not making Found ice maker mid harvest Cleared ice out and ran harvest cycle Ice maker cycled and called for water OP TEST OK

Near Canterbury Rd, Cleveland Heights, OH 44118
Chad  P.

Chad P.

RANGE MAYTAG MGR8674AW0 "Installed burner, cap, ignitor and screws. Op test ok."

Near Elmdale Rd, University Heights, OH 44118
Chad  P.

Chad P.

RANGE WHIRLPOOL WFG550S0HV Operations check normal. Advised on knob placement and igniton. Op test ok.

Near N Winding Oak Dr, Middleburg Heights, OH 44130
Corina B.

Corina B.

WASHER MAYTAG MVWX655DW0 Replaced the hub. Ran a calibratio. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Rockhaven Rd, Newbury Township, OH 44065
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 Customer showed pop took pic Cc of temp issues Single fridge unit Temps at 41 Found door not shutting all the way Missing shims on bottom hinge Used 3 washer shims from truck stock OP TEST OK ; used 3 487576 () from stock

Near Stillman Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR ELECTROLUX FRT18B6CB1 Cc of not getting cold Freezer 9 fresh food 48 Found evap fan not running Replaced using truck stock OP TEST OK Office to bill landlord ; used 1 12002744 (EVAP MOTOR8452) from stock

Near Valley View, OH 44125
Chad  P.

Chad P.

WALL OVEN FRIGIDAIRE FFGW2425QWA "Ran oven at 350, 425 and 450. Unable to duplicate issue. Advised to use as normal. if issue returns please contact us back for service."

Near E 271st St, Euclid, OH 44132
David R.

David R.

DISHWASHER KITCHENAID KDTM354DSS5 Customer complaint of intermittent power issue. Arrived and unit running properly. UI and control board both connected. Checked power box and found loose wire. Put new wire nuts on and corrected problem. Op test ok.

Near Greenview Ct, Wellington, OH 44090
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Ice maker was advancing ok. Found no issues. Put mitigation mat under refrigerator.

Near Songbird Ln, North Ridgeville, OH 44039
David R.

David R.

WASHER MAYTAG MVWX500XW1 Replaced lid lock. Op test ok.

Near Lincoln Ave, Parma, OH 44134
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KRMF706ESS00 Mullion was not making complete contact with track. Adjusted alignment of doors. Closing properly now. Put mitigation mat under refrigerator.

Near Eastview Avenue, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL ED5VHEXVB04 Found no refrigerant leak. Repaired ice door flap. All tested ok. Put mitigation mat under refrigerator.

Near W River Rd, Columbia Station, OH 44028
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FFTR1814QS4A "Customer show me everything broken on fridge,found both gasket freezer and fridge torn,fridge door handle broken and third shelf inside door handle broken ordering new ; ordrng 1 240383406 (screw) and 1 240534901 (rack-door) and 1 242193209 (gasket-frzr door) and 1 242193212 (gasket-refr door) and 1 5304506471 (handle set)"

Near Oberlin Ave, Lorain, OH 44052
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Ice maker not working house got hit by lightning a week ago and mess up some appliances,running diagnostics on icemaker ran test 56 no error code,45 valve turn on,59 58,15,check fan on ice maker did not heird it turn on ,icemaker is loud there is voltage going to ice maker,it just cycling ordering new ; ordrng 1 W10846539 ( fan blade) and 1 W11188383 (ICEMAKER )"

Near Rebecca Lane, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWX655DW1 "There was 125 voltage goin to board,but is not responding light on board is off ordering new and UI button no functioning correctly,did not leave water mat cause of concrete in basement ; ordrng 1 W11087430 (cord-power) and 1 W11116592 (cntrl-elec) and 1 W11230941 (PANEL )"

Near Sleepy Hollow Dr, Westlake, OH 44145
Corina B.

Corina B.

RANGE WHIRLPOOL WFE515S0EB1 CC that the unit does not turn on. Found the cord to the unit is burnt. Will need a new cord and terminal block. Called SM to order part; ordrng 1 WPW10245259 (block-term)

Near Marda Dr, Parma, OH 44134
Corina B.

Corina B.

WASHER MAYTAG MVWB725BW0 "CC that the UI keeps coming up when running clothes. Started a drain and spin. Found the bearings are bad. Checked underneath and found there is oil on the rotor and stator. Will need bearings, rotor, stator and rps sensor. Called SM to order parts. ; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 W10820039 (hub) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"

Near Renwood Dr, Parma, OH 44129
Brian B.

Brian B.

RANGE KITCHENAID KSIB900ESS1 "Replaced induction module tested top, still not working. No response from UI. Checked fuses on induction module, check good. 230v from fuses to each IPM board. Called TL, Andy, 7722904407. He said to check for 10 v dc on UI connectors, voltage is present. He said to replace UI board as this may have been damaged from short in module. Office to order part. Customer needs early appt if poss.; ordrng 1 W11208294 (UI)"

Near Lake Rd, Rocky River, OH 44116
Paul P.

Paul P.

REFRIGERATOR GE DSE26JSEDCSS "Observed gap at duct assembly, slight ice buildup at gap by duct, and at refrigerator air ducts. Also, air infiltration at ice door, causing condensation and water dripping. Solenoid taking excessive time to open ice door. Office to order dispenser door flap, recess ice door spring, and recess door crank. Also, office to order ice door solenoid assembly. Did not set down mitigation mat, there is an ongoing water drip at the ice door.; ordrng 1 WR02X10585 (spring,door) and 1 WR17X10706 (crank door recess) and 1 WR17X11653 (door recess asm) and 1 WR62X10055 (solenoid asm)"

Near Heatherwood Cir, Olmsted Township, OH 44138
Corey L.

Corey L.

REFRIGERATOR GE PFSS5NJWASS "Customer complaint water leaking out the front of the frz door, confirmed found frz floor a sheet of ice and leaking out the front, found drain tub clogged, quoted for repair, customer does not have the money today so would like to reschedule for Monday, owes 129.60"

Near Westport Ave, Euclid, OH 44123
Corey L.

Corey L.

LAUNDRY CENTER WHIRLPOOL NTW4600QY1 "Customer complaint shakes a lot in spin, found suspension wore out, unit needs new suspension rod kit; ordrng 1 W10780048 (suspension 71.83)"

Near E 120th St, Cleveland, OH 44108
Corey L.

Corey L.

REFRIGERATOR GE DSE25JSHECSS "Customer complaint of no cool in ff and cooling like a fridge in the freezer, confirmed temps were 55 ff and 29 frz, found evap covered in frost and ice, defrost heater failed, unit needs new defrost heater; ordrng 1 WR51X10055 (heater,defrost)"

Near Silsby Rd, University Heights, OH 44118
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Customer complaint ice not being made and there is a weird sound, ice maker was shut off to stop noise, turned ice maker on, ice maker started cycling, when mold was rotating the motor was whining loud, unit needs new ice maker; ordrng 1 W10888882 (icemaker)"

Near Wooster Rd, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KBFS22EWMS4 "Customer complaint fridge section still freezing everything, confirmed temps wer 29 ff and -6 frz, frz set at 0 and ff set st 46, unit was in defrost when tech arrived, calibrated temps up in service mode 6 degrees for ff, control temp says 57, control is not registering thermostat, unit needs new control; ordrng 1 WPW10319823 (cntrl-elec 141.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westdale Ave, Cleveland, OH 44135
Dan H.

Dan H.

DISHWASHER GE GSD640P-36BA "Installed new timer, power to fill valve now, fill valve is now stuck open, unit needs new fill valve; ordrng 1 WD15X93 (valve water dishwash)"

Near Medway Rd, Highland Heights, OH 44143
Dan H.

Dan H.

OTR MICROWAVE MAYTAG MMV4205FZ3 "Customer complaint that unit is not heating, confirmed, unit needs new magnetron , capacitor, and diode ; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 WPW10575765 (diode)"

Near Bainbrook Dr, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

REFRIGERATOR FRIGIDAIRE LGHB2867PFIA Door seals are making good contact put the magnets in them are not magnetizing to the frame good enough to keep hair out. Office to order all door seals. Put mitigation mat under refrigerator.; ordrng 2 241778307 (gasket-refr door)s and 1 5304501270 (gasket)

Near Metropolitan Blvd, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

DISHWASHER FRIGIDAIRE FGHD2433KF1 Pump that was installed is damaged. It is making a loud humming sound. Office to order pump motor. Put mitigation mat under dishwasher.; ordrng 1 154844101 (motor kit)

Near Brick Mill Run, Westlake, OH 44145
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Customer was not home.; saved tckt

Near Legacy Pointe Pkwy, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

REFRIGERATOR AMANA ASI2575GRS00 Not registering temperature correctly. Order control and thermistor. Put mitigation mat under refrigerator.; ordrng 1 W11203924 (CONTROL ) and 1 WPW10384183 (thermistor)

Near Heritage Way, Amherst, OH 44001
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB765FW1 Cold water valve is not opening. This is causing cycles to run longer and not rinse. Office to order valve housing. Put mitigation mat under washer.; ordrng 1 W11172234 (VALVE HOUSING)

Near Telegraph Rd, Elyria, OH 44035
Arthur V.

Arthur V.

WASHER MAYTAG MHW3505FW1 Found new UI erratic again. Customer stated it worked about a week before failing again Need to order UI and main bd ; ordrng 1 W11201284 (CONTROL ) and 1 W11218377 (CONSOLE )

Near Riverdale Rd, Rock Creek, OH 44084
Robert A.

Robert A.

REFRIGERATOR MAYTAG MFI2269VEW1 "Found ui all lights liting up, unit not running, Needs control bd; ordrng 1 WPW10310240 (CONTROL22579), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Elm St, Ravenna, OH 44266
Robert A.

Robert A.

WASHER WHIRLPOOL GHW9150PW3 "Found unit apartRan drain cycle, found hose from tub to pump clogged, cleared, cleared pump, ra rinse and spin cycle, ng found bearing loud, basket broken, needs basket and outer tubCust to let us know; ordrng 1 W10772612 (F TUB27310) and 1 W10772617 (TUB350.46) and 1 WPW10250573 (BASKET40744), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shaw Dr, Kent, OH 44240
Robert A.

Robert A.

WASHER MAYTAG MVWB765FW2 "Ran diognostics, long fill, tested valve, bad selenoid on cold water, needs valve asm; ordrng 1 W11165546 (VALVE)"

Near Duneden Ave, Solon, OH 44139
Robert A.

Robert A.

WASHER WHIRLPOOL WTW8500BW0 "Found bearings making noise, ran diognostics, no codes, needs bearing kit; ordrng 1 W10435302 (BEARING ASM10551), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Elliott Dr, Chagrin Falls, OH 44023
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 Cc that unit is freezing food on top shelf Found diffuser not closing all the way in manual test mode Needs diffuser replaced ; ordrng 1 W11164593 (DIFFUSER )

Near Annesley Rd, Beachwood, OH 44122
Chad  P.

Chad P.

DISHWASHER JENN-AIR JDB3600AWS Found heated dry key not responding. Connections check good. Needs console replaced. ; ordrng 1 WPW10275464 (CONSOLE)

Near Nob Hill, Strongsville, OH 44136
Chad  P.

Chad P.

DRYER ELE KENMORE 110.649623 "Found heating element open. Does not match t.s. Needs element replaced. ; ordrng 1 WP3387747 (HEATER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near McClaren Ln, Broadview Heights, OH 44147
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Cc that filter reset light seems to be out of sequence. Also, cabinet liner is sweating. Unit does. To have a heater. It’s using the yoder loop to warm the outside of the cabinet. Appears yoder loop has backed away from the cabinet causing it to sweat. Spoke with Sm. To call Techline. Techline: Andy. Possible board issue with light status. Correct that yoder has shifted and there is no repair for the sweating. Advised unit is non repairable. 7722931976; saved tckt"

Near Butternut Ln, Berea, OH 44017
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF520PADM7 Did not go to home. Called customer who was unavailable for today. Wants rescheduled for Monday afternoon. ; schdld next appmnt for 9/17 MON 12-5

Near Layman Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDFE304DBL0 "Found issue is with motor sump assy. All 3 connections on p5-1. P5-2. And p5-3. Are open needs motor sump assy ; ordrng 1 WPW10455261 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brakeman Rd, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL WFW72HEDW0 CC that the bellow is moldy and the dispenser front falls off and hard to open. Ran diag F0e1 LOAD DETECTED DURING THE WASHER CLEANING CYCLE (rL = remove load) f8e3 OVERFLOW CONDITION. Advised cust to use 1-2 tablespoons of he detergent. Will need a new dispenser. Cust is calling whirlpool to see if they can get bellow covered. Called SM to order parts. ; ordrng 1 W10575334 (disp.drawer assy) and 1 WPW10446404 (handle)

Near Northcliff Ave, Cleveland, OH 44144
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTE204GPS0 "Verified pop, sent pic..updated dop, sent pics. No response from panel. Removed front panel. 120 to control. Ran panel test. No response from control. Will need control. Customer also said LEDs on panel were bright then got very dim. Panel may also have failed. Will order both parts.; ordrng 1 W11087209 (CONTROL) and 1 W11165146 (PANEL)"

Near Dickens Dr, Richmond Heights, OH 44143
Dan H.

Dan H.

RANGE GE JGB630DEF2BB "Bottom door mounts were not received, parts still show out of stock, these parts are required to complete the repair, not rescheduling due to unavailability of required parts; ordrng 1 WB56X21576 (deflector door) and 1 WB56X21577 (deflector bottom doo)"

Near Yeshiva Ln, Wickliffe, OH 44092
Corey L.

Corey L.

WASHER GENERAL ELEC GHWN5250D0WS "Installed new main board, start button is now responding but unit is blinking all leds and not shutting off after diagnostics was entered, unit is getting proper power, unit needs new motor and inverter board assembly; ordrng 1 WH20X10094 (motor and inverter )"

Near W 88th St, Cleveland, OH 44102
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KRFC704FPS00 Found ice maker mold cracked. Causing water to leak into the basket and freeze ice together. Needs I.m. Assy replaced. ; ordrng 1 W10908391 (ICE MAKER)

Near River Rd, Willoughby Hills, OH 44094
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8200YW0 "Customer complaint of loud noise, found bearings worn, unit needs new bearings, customer does not want repair at this time; ordrng 1 W10435302 (bearing 105.51)"

Near Fruitland Ave, Painesville, OH 44077
Dan H.

Dan H.

WASHER WHIRLPOOL LSR8010PQ0 "Customer complaint that unit is not agitating, Found agitator dogs worn out, found transmission seized , unit needs new transmission and agitator dogs , customer does not want repair ; ordrng 1 3360629 (gear case 201.62) and 1 80040 (agitator dogs 4.33), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bennett Rd, Madison, OH 44057
Robert A.

Robert A.

WASHER WHIRLPOOL WTW8040DW4 "Found tub ring warn, needs ring; ordrng 1 W11161993 (TUB RING)"

Near Wilson Mills Rd, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Cc that freezer is frosting up Service pointer W10916291A States to replace fan blade and install gasket and to seal gapsNeeds fan blade kit ; ordrng 1 W10916494 (blade-fan)

Near S Ridge Rd, Perry, OH 44081
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Plugging unit did not heard any noise also they said there is and issue cooling so explain manager to leave fridge plug in for 24 hour so I can diagnose it better reschedule for next Monday ; schdld next appmnt for 9/17 MON !

Near Center Rd, Avon, OH 44011
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW3 "Called customer to confirm, they needed 15 min to get back from dropping kids off, arrived, found pop through entitlement, customer complaint says f5 and makes a weird noise when plugged in, customer plugged unit in, unit is off with proper power, ran diagnostics found f5e4 lid not opened between cycles, f5e3 lid lock will not unlock, f0e4spin limited by water temp, and f6e2 acu cannot hear ui, customer has way too much fabric softener and detergent in the unit, all test pass in service, cold water does not feel “tap cold” temped cold water at 78 entering unit, customer has plastic water lines uninsulated in basement, advised customer to only use 1-2 tbsp of an HE detergent, and load size is 6-8 bath towels about half way up the basket, unit is operating as designed"

Near Cedarbrook Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint that unit is not cooling, found two leaks at compressor, repaired leaks, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.23oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near OH-303, Streetsboro, OH 44241
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Removed Freon. Replaced compressor and dye filter. Pulled vac to 30”, held , recharge 4.3 oz Freon . Monitored pressures, closed system. Op test ok."

Near Maile Ave, Lakewood, OH 44107
Corey L.

Corey L.

RANGE GENERAL ELEC JBS10DF2WW "Found the customer has a new GE under warranty, we cannot service, advised customer to call ge for service since it’s still under factory warranty, spoke with mp"

Near Union Ave, Cleveland, OH 44105
Robert A.

Robert A.

DISHWASHER KITCHENAID KDTE234GBS0 "Installed sump asm, ran diognostic cycle, op test ok"

Near OH-14, Deerfield, OH 44411
Brian M.

Brian M.

DRYER MAYTAG MGDC200XW4 Installed switch OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Glen Rd, Moreland Hills, OH 44022
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Found ff evap frozen solid, ff temp was 58, cleared ice, found thermistor not in the correct location, corrected thermistor and tightened, ran service step 128 using sp W11033419B, control is version 6.0.0 which is the correct version, new control not needed, evap cover is updated as well, advised customer to allow 24 hrs for temps to settle"

Near Aldrich Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF560SFYW01 Bottom panel of door is broken. Door needs replaced.

Near Manchester Ln, Avon, OH 44011
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFX2570AEM3 "The unit needs a new drain kit and ICEMAKER. The Fridge is not installed properly there is about 3 inches of water line coming through the floor that is copper I did manage to squeeze behind the fridge to install the drain kit. I steamed out the ice and the drain and remove the sheet of ice in the freezer. I installed the new icemaker and the new wiring harness unit tested good I did recommend for her to change the water filter very bad water pressure; used 1 W10619951 (TUBE-DRAIN), and 1 W10882923 (ICE MAKER ASSY) from stock"

Near London Rd, Cleveland, OH 44110
Brian B.

Brian B.

WASHER MAYTAG MVWB850YW1 Found scraping noise from rotor when spinning. Removed rotor and stator and tightened shaft nut and installed spacer washer onto rotor bolt. Reassembled rotor. Ran test cycle. Op test ok. No charge to customer.

Near Tiffin Ct, Mentor, OH 44060
Corina B.

Corina B.

DISHWASHER FRIGIDAIRE FDB949GFS2 CC that the unit is leaking. Start unit ran for 15 minutes no leaks. Found a lot of dried soap residue on the inside of the door. . Found door lower then 90*. Will need new hinges and gasket. Cust does not want to repair.

Near Patterson Ln, Solon, OH 44139
David R.

David R.

REFRIGERATOR FRIGIDAIRE LGHT1837NF5 Replaced motor Evap fan. Op test ok.

Near Station Rd, Columbia Station, OH 44028
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Replace parts,ran diagnostics ,fan turn on ,opt test ok"

Near Electric Blvd, Avon Lake, OH 44012
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL GX5SHDXVY04 Found machine not defrosting. Placed control into manual defrost. Heater on at 4.6 Amps. Heater circuit checks good. Will need new control. Replaced from t/s. Programmed code into control . Op test ok. Brought back core for return.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock

Near Westwood Ave, Lakewood, OH 44107
Corina B.

Corina B.

DRYER KENMORE 417.80142 "CC that the there are burn marks on clothing the it takes a long time to dry towels. Checked outside vent, needs cleaned. Advised cust to replace the semi ridge vent with a new one and to clean the outside vent out. Found the glides are worn. Will need new glides. Cust does not want to repair"

Near Wisteria Dr, Chagrin Falls, OH 44023
David R.

David R.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Sleeve frictions snapped. Replaced from t/s. Op test ok; used 2 WP8268961 (SLEEVE FRICTION) from stock

Near South Greystone Drive, Strongsville, OH 44149
Chad  P.

Chad P.

DRYER WHIRLPOOL WGD7000DW3 Found unit set to minimal dryness level on master setting. Changed to higher level. Advised on settings and mods. Op test ok.

Near Warrensville Center Rd, Shaker Heights, OH 44122
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Maintenance moved fridge floor damage from maintenance workers Replaced water valve OP TEST OK

Near Park E Dr, Beachwood, OH 44122
David R.

David R.

DRYER MAYTAG MEDC215EW0 "Dryer not heating. Took back cover off, found thermal cutoff blown. Replaced from t/s. Op test ok.; used 1 279816 (CUTOFF) from stock"

Near Baird Rd, Oberlin, OH 44074
Brian M.

Brian M.

WASHER ROPER RTW4516FW1 Cc that unit does not start wash Found wash temp set to hot Ran auto test found no hot water entering Removed supply line no hot water at shutoff Customer needs supply line fixed Washer is running as designed OP TEST OK

Near Pleasant Valley Rd, Willoughby Hills, OH 44094
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Customer complaint of condensation in fresh food section , found silicon from last application pulled out from between liner and cabinet, reapplied silicone, op test good"

Near E 147th St, Cleveland, OH 44128
Dan H.

Dan H.

WASHER WHIRLPOOL CHW9150GW0 "Installed new control, op test good"

Near Hubbard Rd, Madison, OH 44057
Chad  P.

Chad P.

DISHWASHER WHIRLPOOL WDP370PAHB0 Installed hose assy. Ran normal wash. Op test ok.

Near Lincolnshire Blvd, Strongsville, OH 44149
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed ice maker. Advised 24 hrs for basket to fill.

Near Montridge Ct, North Royalton, OH 44133
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW4915EW1 "Installed cam assy, motor and belt. Op test ok."

Near Augustine Dr, Parma, OH 44134
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Installed new manifold and spray arm, op test good"

Near Holborn Rd, Streetsboro, OH 44241
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Plastic shavings are caused from ice bin being slid in and out of compartment,which is normal. Ice falling out by itself is caused for a piece of ice getting caught in dispenser door. Dispenser door corrects itself by opening and closing, which drops the ice. For issue with no ice coming out when customer tries to dispense it, this is caused from ice cubes sticking together. Advised to empty ice bin once a month to start fresh with ice. All other functions tested ok. Put mitigation mat under refrigerator."

Near Sunset Rd, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

DRYER WHIRLPOOL WGD9200SQ0 Replaced main control. All tested ok.

Near Washington Way, Westlake, OH 44145
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSRG25FKSS15 Cc that compressor is loud Found compressor running and making loud humming clunk noise Fridge is not cooling properly Customer needs compressor and filter replaced Customer does not want to repairCustomer paid svc 96.02

Near Pelham Dr, Chesterland, OH 44026
Dan H.

Dan H.

WASHER GE GHWN4250D1WW "Customer complaint that drain cycle is not working properly, filled basket, ran drain and spin cycle, unit drained and spun, repeated with same results, unable to duplicate the problem, unit is operating as designed"

Near East St, Fairport Harbor, OH 44077
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC415EW1 Needs lid lock. Customer to advise. W10838613 lock. Put mitigation mat under washer.

Near Overlook Way, North Ridgeville, OH 44039
Arthur V.

Arthur V.

DISHWASHER GE DDT575SMF2ES Found pump clogged causing unit not to drain. Cleared using wet dry vac Unit operating properly now

Near Cummings Blvd, Madison, OH 44057
Corina B.

Corina B.

DRYER MAYTAG MGDX655DW1 Replaced the glides. Optest ok.

Near Montauk Ave, Parma, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 Installed new part unit op tested good

Near Greenwood Dr, Cleveland, OH 44124
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL ED5PVEXWS13 Replaced the thermostat. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Marra Dr, Bedford Heights, OH 44146
Robert A.

Robert A.

WASHER MAYTAG MVWX655DW1 "Installed cap and shifter, ran recal, op test ok"

Near OH-14, Streetsboro, OH 44241
Corey L.

Corey L.

WASHER WHIRLPOOL MVWB835DW1 "Installed new kit, verified repair, op test good"

Near Walford Rd, Warrensville Heights, OH 44128
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 See Brian pvr

Near Maile Ave, Lakewood, OH 44107
Dan H.

Dan H.

RANGE WHIRLPOOL WEC310S0FW0 "Customer complaint that power goes out when more than one element is used, confirmed, no shorts found, power is correct from outlet, control is sending 240vac to each element, when breaker trips it needs reset several times before holding, advised customer that they need an electrician to correct power supply, unit is operating as designed"

Near Cooper Ln, Mentor, OH 44060
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL FFEF3048LSM Found unit does not have full 240 vac. Needs electrician.

Near Hidden Tree Ln, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB865GW0 "Replace part ,ran calibration and auto test opt test ok"

Near Oakhill Blvd, Lorain, OH 44053
David R.

David R.

WASHER MAYTAG MVWX655DW0 Replaced wash plate and screw. Op test ok.

Near Mechanic St, Grafton, OH 44044
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRB32WDMBW00 "Customer complaint that unit was not cooling, customer states that the unit was completely warm and then started cooling around 10am this morning, fresh food section temperature at 45 degrees, freezer section at 8 degrees right now, evaporator fan is running, good frost pattern on evaporator, condenser fan and compressor are running, unit appears to be operating as designed, advised customer to monitor"

Near Mc Kinley Ave, Bedford, OH 44146
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Cycled i/m, good, found water valve unplugged, ohmed valve, good, plugged in, op test okOfr 2500001926"

Near Nicholas Way, Kent, OH 44240
Macaulay G.

Macaulay G.

DRYER ROPER RED4516FW0 Unit is receiving power. Could not push start button. Found start button not in place on panel. Attached correctly. All tested ok.

Near Parkwest Oval, Cleveland, OH 44135
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced harnes-wire. Advised customer 24-48 hours for refrigerator to return to normal functions. Op test ok.

Near River Birch Run, Brecksville, OH 44141
Paul P.

Paul P.

RANGE GE JBP68D0M2BB "Found power surge either from main control or breaker is causing the issues. Put together quote for customer today, they will think about having the repair done. Service call only."

Near N Barton Rd, North Ridgeville, OH 44039
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDS30IXBL0 "Cc that unit hard to start sometimes, loud grinding Found unit misaligned Door was hitting cabinet before closing all the time Ran test cycle did not find any unusual noises Realigned dishwasher OP TEST OK"

Near Ridge Rd, Willoughby, OH 44094
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL MFI2067AES "Customer complaint ice maker is not working, confirmed twisted ice maker to jump start, ice maker turned clockwise about 5 teeth then reversed 5 teeth back and forth, turned ice maker off and back on, twisted ice maker heard a couple click sounds then ice maker cycled fully 2 times, installed water filter and purged then recycled ice maker, ice maker has water, offered customer an estimate for repair if problem reoccurs"

Near Novicky Ct, South Euclid, OH 44121
Paul P.

Paul P.

WASHER MAYTAG MVWC565FW1 "Replaced motor capacitor in washer. Ran through manual and diagnostic tests, motor is starting, washer is now working properly."

Near Northcliff Ave, Brooklyn, OH 44144
Paul P.

Paul P.

REFRIGERATOR MAYTAG MRT711SMFZ00 "Confirmed delivery date, confirmed purchase on SB web. Found slight gap at top seal, letting air in top. Stretched seal with steamer, tested seal, now sealing properly. Did not set down mitigation mat, no water running to refrigerator."

Near Hillcrest Ave, Cleveland, OH 44109
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KSRS27CNBL00 "Customer complaint ice frozen on frz floor again 63 days after same issue was resolved, confirmed frz floor a sheet of ice, evap pan frozen solid, drain tube is clear, found drain pan off center of rubber grommet under pan, corrected evap pan, cleared ice"

Near Long Pointe Dr, Avon Lake, OH 44012
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8500DC0 "Installed new drain pump, op test good"

Near Chateau Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BW0 Cc that unit will not heat Found back side of board burnt out Needs control board Customer does not want to repair at this time Customer paid svc

Near Hayes Rd, Dorset, OH 44032
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF320PADB3 Reattached rail end cap that had come off rail. Op test good

Near Parkway Blvd, Willoughby, OH 44094
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Customer complaint ice bin is stuck, confirmed ice bin was shoved in incorrectly and jammed, cycled auger and bin fell into place, everything intact, bin removes normally, had customer test, op test good"

Near Derbyshire Dr, North Randall, OH 44128
Dan H.

Dan H.

WASHER MAYTAG MHWC7500YW0 "Installed new motor, op test good"

Near Commodore Cove W, Aurora, OH 44202
Chad  P.

Chad P.

RANGE KITCHENAID KFGG500ESS2 Installed DSi and regulator. Broil now working. Ran bake at 350 and let heat cycle. Op test ok.

Near Avery Way, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Replace board and steam out evap,opt test ok,replace lights on freezer lights didn’t came on call tech line spoke some one in tech line signal got lost in my phone last words was not repairable,found broken wiring fix it with some wired had in truck all led lights functioning correctly customer happy"

Near Huntington Woods Pkwy, Bay Village, OH 44140
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Installed led control. Op test ok. Advised any issues please contact us back for service.

Near S Partridge Dr, Valley View, OH 44125
Corey L.

Corey L.

DISHWASHER WHIRLPOOL DU1030XTXS3 "Installed new heating element, op test good"

Near Bradley Rd, Westlake, OH 44145
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GB2FHDXWB02 CC that there was a rattling noise in the freezer. Removed the evap cover placed double side tape on the cover. Optest ok.

Near N Downing Pl, Painesville, OH 44077
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB8969SDH0 Ran diagnostics no errors. Ran thru test cycle. All function working including heater. No errors. Advised cust to run water at sink before starting and to use rinse aid. Also advised customer to use a dishwasher cleaner. Unit test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Granger Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

RANGE WHIRLPOOL WEE760H0DS0 Replaced bake element. Op test good. Advised customer how to change from Celsius to F. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Traymore Ct, Mentor, OH 44060
Dan H.

Dan H.

WASHER FRIGIDAIRE FFLE3911QW0 "Customer complaint of loud banging noise during spin cycle , suspension is good, started rinse and spin cycle, no unusual noises heard, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"

Near Shelly Rd, Ravenna, OH 44266
Brian M.

Brian M.

WASHER WHIRLPOOL WFW92HEFC0 "Cc door hard to close and machine noisy when it goes into spinRan auto test, normal operationOP TEST OK Customer could not supply pop and said he wasn’t paying Ran entitlement purchased 7-26-18 homedepot"

Near Brainard Rd, Pepper Pike, OH 44124
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW0 "Cc wash cycle not working properlyFound codes for overload and off balance loadsRan auto test, calibration OP TEST OK Advised customer to reposition drain hose"

Near S Belvoir Blvd, South Euclid, OH 44121
Paul P.

Paul P.

DRYER MAYTAG MEDC215EW1 "Replaced start button in dryer, now operating properly."

Near Northcliff Ave, Brooklyn, OH 44144
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Adjusted Fresh food door hinge and bracket. Op test ok.

Near Lafayette Blvd, Independence, OH 44131
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit would not power up. Found loose connection where touch pad connects to main control. Reattached properly. No Op test Used sb webb for pop could not test unit is not hooked up.

Near Mentor Avenue, Willoughby, OH 44094
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDF330PAHB0 "Installed sump asm, ran diognostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Trenton Pl, Ravenna, OH 44266
Macaulay G.

Macaulay G.

DRYER MAYTAG MED9600SQ0 Replaced bracket and screen. All tested ok.

Near Nagel Rd, Avon, OH 44011
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Removed housing and replaced Icemaker. Ran diag and cycled and filled Icemaker. Op test ok.

Near Sorrento Ln, Avon Lake, OH 44012
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Recovered refrigerant, replaced ff evap, pulled 28”vac w/pump, watched 15 min, no change, charged 5.5oz r134a, unit cooling, ran test 4, op test ok"

Near Crain Ave, Kent, OH 44240
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL JSD2789HES Installed I.m. Advised to allow 24 hrs for bin to fill

Near Shadow Creek Dr, Westlake, OH 44145
Paul P.

Paul P.

WASHER GE GTW460ASJ4WW "Tested washer, found not spinning/draining out water. Checked drain, no obstructions, voltage going to drain pump. Drain pump not operating, office to order drain pump. Did not set down mitigation mat, washer is in basement near floor drain.; ordrng 1 WH23X27574 (DRAIN PUMP ASSEMBLY)"

Near Crescent Rd, Cleveland, OH 44111
Paul P.

Paul P.

MICROWAVE FRIGIDAIRE FGMV175QFA "Tested microwave components. Door switches, capacitor, diode and magnetron checking properly. Found thermal cutout for the vent motor testing open, along with fuse open.; ordrng 1 5304464094 (thermal cutout) and 1 5304488359 (fuse)"

Near Tamarack Trail, Brecksville, OH 44141
Corina B.

Corina B.

RANGE JENN-AIR W256 CC that f1 comes up when heating the oven or when it’s not turned on it will beep and flash f1. Will need to replace the timer and the UI. Parts are no longer available. ; ordrng 1 Y704729 (TIMER) and 1 Y712592 (UI)

Near Hill Dr, Aurora, OH 44202
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Ran diognostics, 4-3 motor not runninf, 7-1 no heat, found wash motor, just clicking, needs sump; ordrng 1 W11025157 (SUMP ASM)"

Near Windham, OH
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Home Depot has a meeting in progress Rhonda is attending in the room of the unit, repair will need to be rescheduled ; schdld next appmnt for 9/13 THU !"

Near Detroit Rd, Avon, OH 44011
Brian B.

Brian B.

RANGE ELE WHIRLPOOL WFE540H0ES0 CC that oven is not working. Found open bake element. Office to order part.; ordrng 1 W10779716 (BAKE ELEMENT )

Near W 136th St, Cleveland, OH 44111
Arthur V.

Arthur V.

WASHER GE WJRR4170G1WW "Found knob worn and needs replaced. ; ordrng 1 WH01X10310 (knob asm control), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pine Ct, Perry, OH 44081
Brian B.

Brian B.

DISHWASHER KITCHENAID KDTE204GPS0 "Found machine fills with water, but main wash pump not starting. 120v out of control with connector off. Cannot get probes into connector while plugged in under load. Will need new pump assembly and will also replace control as it might be bad. Also, drain hose damaged. Will need new hose. Office to order parts. Customer needs after 1 if poss.; ordrng 1 8269144A (drain hose) and 1 W11087209 (CONTROL) and 1 W11124384 (WASH PUMP)"

Near Bunts Rd, Lakewood, OH 44107
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Unable to do repair to water line. Needs a 3/8 to 1/4 fitting. Will need to buy supplies for repair.; schdld next appmnt for 9/13 THU 8-11

Near Wyndgate Ct, Westlake, OH 44145
Paul P.

Paul P.

REFRIGERATOR AMANA MFI2067AES "Spoke to technician support, found that the 12 series Maytag uses a different control board replacement, had incorrect boards being sent out. Office to order HV control. Did not set down mitigation mat, refrigerator is not operational. Will need to return board that was sent out.; ordrng 1 WPW10310240 (cntrl-elec)"

Near W 220th St, Fairview Park, OH 44126
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Found unit appears to be now defrosting and running the compressor at the same time. Thermostat checks good. Needs adc replaced. Please try for first call off the day. Cust very upset. ; ordrng 1 WPW10352689 (ADC. )

Near Great Oaks Pkwy, Independence, OH 44131
Arthur V.

Arthur V.

WASHER MAYTAG MHWE500VP00 Installed pressure sensor and hose along with air trap that i broke No good still getting a suds error as soon as water starts to flow. Called techline Andrew. I was told to replace the drain pump and the motor control. File number 7722922594. Motor control is part number WPW10384846 @ 199.46. And drain pump is part number WPW10730972 @ 155.00. Talked to AB customer agreed to have us install those two parts at no charge. ; schdld next appmnt for 9/14 FRI 8-12

Near Jefferson Point, Roaming Shores, OH 44084
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG520S0FS0 Front burners not always lighting W10881749. Order kit. Mail directly to customer for him to install. Customer to replace both front large caps and throw the rest of the kit away. These are cast iron caps and make for a hotter spark ; ordrng 1 W10881749 (cap-burner)

Near Phillips Ave, Wickliffe, OH 44092
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Cc that unit not staying cool Fridge 48 freezer 28Found leak at compressor line Needs compressor and filter replaced ; ordrng 1 W10843121 (drier-tube) and 1 WPW10507886 (compressor)

Near Katey Rose Ln, Euclid, OH 44143
Macaulay G.

Macaulay G.

REFRIGERATOR GE PYE23PSDCSS "Fresh food evaporator fan is not running properly. Office to order fan. Put mitigation mat under refrigerator.; ordrng 1 WR60X26866 (FF FAN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 226th St, Fairview Park, OH 44126
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT720PADM1 The heating Circuit tester fine needs a new control; ordrng 1 W10751502 (cntrl-elec)

Near Dayton Rd, Madison, OH 44057
Dan H.

Dan H.

DISHWASHER AMANA ADB1300AFS0 "Customer complaint that unit is not cleaning the dishes, started normal wash cycle, wash motor did not start, wash motor is recieving 120vac , unit needs new sump assembly, customer does not want repair, customer refuses to sign paperwork, customer did not feel comfortable with the way the estimate is written in SD-Mobile and because she could not add a note stating she only wanted to pay service charge ; ordrng 1 W10847562 (pump&motor 162.30), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bluestone Lake Dr, Mantua, OH 44255
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW4816FW1 "Lid latch not coming unlocked and drain was not pumping. Removed foreign debris from pump, tested ok. Tried lock from truck stock but it was damaged before unpacking. Office to order lid latch. Put mitigation mat under washer.; ordrng 1 W10838613 (lid lock assembly), used 1 W10838613 (LATCH) from stock"

Near Hamilton St, Elyria, OH 44035
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB4949SDZ0 Found hole in tub where spot weld went crazy Needs tub replaced. Extra time. ; ordrng 1 WPW10681507 (tub-dishwr)

Near S Ridge Rd E, Conneaut, OH 44030
Jeff M.

Jeff M.

DRYER MAYTAG MGDB765FW0 The unit is making a squeaking sound I’m not able to locate witch roller it is there are 4 in this model. The unit needs a dryer repair kit ; ordrng 1 4392067 (dryer repair kit)

Near S Camelot Dr, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5200VQ2 "Water valve is getting power needs a new water solenoid; ordrng 1 WPW10144820 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Seminole Rd, Euclid, OH 44117
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 CC that the unit does not start all the time. Ran diag f2e2 UI cannot communicate with main control. Loose UI connection. Unplugged the UI and the drain pump started. Will need a new UI. Called SM to order part. ; ordrng 1 W11192369 (CONSOLE )

Near Solon Rd, Chagrin Falls, OH 44022
Chad  P.

Chad P.

DRYER MAYTAG MGDB835DW2 Tech is unable to removed original pipe to install new on valve assy. Valve is just getting damaged. Spoke with s.m. To send parts to c.p at home so he can use is garage to work on valve. Please ad to job list so if this is successful we can return to Cust ASAP. ; ordrng 1 WPW10118347 (VALVE ASSY)

Near W Parkview Dr, Parma, OH 44134
Brian B.

Brian B.

WASHER GE GTW460ASJ6WW "CC that after machine finishes cycle, she cannot start another load and lid lock light flashing. Problem is intermittant. Ran fault code mode. Code for lid lock issue. Or control not reading lid lock properly. Will order control and lid lock. Customer needs after 1 if possible.; ordrng 1 WH01X27954 (LID LOCK) and 1 WH18X28174 (CONTROL BOARD)"

Near Reynolds Rd, Mentor-on-the-Lake, OH 44060
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 The fill vavle does not go back into place. Inside of door is warped. Tried with a water line and a wire get so far then stops. Will need a new door and UI on the side of door. Called SM to order parts. ; ordrng 1 W11123970 (panel-ui) and 1 W11129497 (LT DOOR)

Near Chesterton Ct, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR GE GNE26GMDGES "CC that there was lightning that hit the house, the freezer fan stopped running. When arriving the unit was unplugged. Found the fz fan not running. Will need a new control and fz fan. Called SM to order parts. ; ordrng 1 WR55X27068 (board asm main contr 14338) and 1 WR60X10352 (fz fan and felt asm 8620), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Argyle Dr, Madison, OH 44057
Dan H.

Dan H.

RANGE GE JGB850SEF2SS "Customer complaint that display is missing segments, confirmed, unit needs new control ; ordrng 1 WB27X25328 (control board t012 e)"

Near Horseshoe Dr, Chagrin Falls, OH 44023
Dan H.

Dan H.

B/IN REFRIGERATO WHIRLPOOL WRX735SDBM02 "Customer complaint that unit is not making ice, cycled ice maker ice maker did not cycle, ice maker is recieving 120vac, found fill cup frozen solid, ice maker mount broke while removing ice maker unit, unit needs new ice maker , mounting plate, and valve; ordrng 1 WPW10300024 (icemaker) and 1 WPW10312691 (air-baffle) and 1 WPW10349187 (valve)"

Near Bell Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

WASHER MAYTAG MVWC565FW0 "Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance load) error code, found hub broken , removed agitator bolt with 1/2 impact, unable to remove agitator, unit needs new tub, basket, agitator, gearcase, hub, and other parts under basket; ordrng 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11161960 (AGITATOR ) and 2 WP8533928 (screw)s and 6 WP8533953 (screw)s and 1 WPW10215093 (clean out filter)"

Near Sunset Dr, Bedford Heights, OH 44146
Dan H.

Dan H.

WASHER GE GTWN2800D2WW "Customer complaint that unit fills but doesn’t start agitating, confirmed, found motor not running, motor is recieving 120vac , unit needs new motor, customer does not want repair at this time ; ordrng 1 WH20X10093 (motor and inverter a 222.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lenacrave Ave, Cleveland, OH 44105
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW0 "Customer complaint washer not working, unit was unplugged, plugged unit in and unit started draining while display flashes f3e1 pressure system fault, inspected pressure hose, pressure hose clear, cleared code unit now sits in idle, started diagnostics test cycle, unit went through diagnostics besides lid lock, flashing f5e2 & f5e3, lid lock and unlock faults, lid locked and unlocked in service mode and now unit is stuck locked, unit needs new main control; ordrng 1 W10920541 (cntrl-elec)"

Near Forest Hill Ave, East Cleveland, OH 44112
Paul P.

Paul P.

RANGE WHIRLPOOL WFG510S0AS1 "Bottom of trim on oven worn, not holding the oven front glass well. Also, door handle and screws stripped. Office to order top trim (black), door handle (stainless) and 2 mounting screws.; ordrng 2 WPW10200660 (screw)s and 1 WPW10310922 (trim-vent) and 1 WPW10618239 (hndle-door)"

Near Russell Ave, Garfield Heights, OH 44125
Brian M.

Brian M.

WASHER FRIGIDAIRE FAFW3801LW5 Cc of pause issue Ran diagnostics found error for long fill Found No cold water entering but hot enters fine Needs fill valve dispenser assembly Customer needs to have access to washer for techs return if we remove dryer it will be $100 labor +tax Customer wants to pay us to remove dryer ; ordrng 1 134409320 (dispenser assy)

Near US-322, Williamsfield, OH 44093
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF520PADM3 "CC that the dishes are not coming out clean, the lights are not lighting and there is a smell. Found there is a black rub hose on the drain and it’s not above the sink. Advised cust to replace the hose and have a loop. Started the dishwasher pump and motor, good. Advised cust to run the hot water in the sink before starting the dishwasher. The lights on the UI do not light up. Will need a new UI. Called SM to order part. ; ordrng 1 W10804115 (cntrl-elec)"

Near Longspur Rd, Highland Heights, OH 44143
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Advised customer of temperature settings. Advised to try a warmer setting, one snowflake before the recommended. Light bulb not working properly. Ordering bulb.; ordrng 1 8009 (light bulb)"

Near Stallion Ct, LaGrange, OH 44050
David R.

David R.

REFRIGERATOR FRIGIDAIRE FGHF2366PFEA Cc that ice maker was making crushed ice not cube. Ice jammed in container. No power to solenoid. Ordering solenoid assy and ic container.; ordrng 1 241675704 (solenoid assy) and 1 242100106 (ice container assy)

Near Fawnhaven Dr, North Royalton, OH 44133
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Tube disconnected from air pocket after changing filter. Office to order spigot and tube. Put mitigation mat under refrigerator.; ordrng 1 W11227371 (SPIGOT) and 1 WPW10511930 (tube-water)

Near Otten Rd, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4950HW1 The cold water valve is leaking ; ordrng 1 W11038689 (WATER VALVE )

Near Lee Rd, Painesville, OH 44077
Corina B.

Corina B.

WASHER WHIRLPOOL A6090 "CC that the unit does not advance threw the cycle. Found a flat spot on the timer. Will need a new timer. Called SM to part. ; ordrng 1 WP3351744 (timer 16046), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brainard Rd, Highland Heights, OH 44143
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8540BW1 "Nut holding rotor to shaft is seized, unit needs outer tub, shield motor and rotor; ordrng 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 WPW10137698 (shield) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"

Near Patton Rd, Cleveland, OH 44109
Robert A.

Robert A.

RANGE JENN-AIR JDS9865BDP22 "Ran diognostics, no codes, Found conv element asm shorted, needs element asm; ordrng 1 WPW10213813 (CONVECT ELEMENT ASM20681)"

Near Munnberry Oval Rd, Newbury Township, OH 44065
Chad  P.

Chad P.

WASH/DRY STACK GE WCVH6800J1MR "Cc that randomly unit is not completing the wash cycle. Found pump loud. Trap clear. Unit store pump fault. Needs drain pump assy replaced. ; ordrng 1 WH23X10028 (pump, 166.44), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Osborn Rd, Bay Village, OH 44140
David R.

David R.

WASHER WHIRLPOOL WTW8000BW0 "Ran through diagnostics. Fault code F70, overloaded. Service test checked fine. Spun tub, stopped midway through. Removed tub, shaft locking up. Ordering shaft and bearing kit.; ordrng 1 W10435302 (bearing)"

Near Laurelbrook Oval, Strongsville, OH 44136
Arthur V.

Arthur V.

MICROWAVE WHIRLPOOL KOCE500ESS05 "Microwave heating but not strong enough. Supposed to get a 30 deg rise after a minute. Talked to techline Dave. Told to check power power is good. Needs mag tube and inverter. Customer calling wlp ; ordrng 1 W10217711 (inverter) and 1 W11098747 (MAGNETRON ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found freezer not going into defrost. Needs fan motor kit with thermister. Advised cust to shut unit down 24 hrs prior to return visit. ; ordrng 1 W11032800 (FAN MOTOR ASSEMBLY ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Roryanna Dr, Chardon, OH 44024
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFF300EBL00 Replaced thermister and evap fan motor and blade. Received gasket damaged need to reorder ; ordrng 1 W10460610 (gasket-fip)

Near Auburn Rd, Chardon, OH 44024
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Found small cubes, low water pressure at door, bi-passed filter, no change, needs supply line and valve cheched, op test okKick plate broken, cust to install; ordrng 1 WPW10534155 (KICK PLATE)"

Near Murial Dr, Streetsboro, OH 44241
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc ice door not closing, needs ice door, ; ordrng 1 WPW10353552 (ICE DOOR ASM)"

Near Ledgewater Dr, Mogadore, OH 44260
Robert A.

Robert A.

WASHER WHIRLPOOL WTW8500DC0 "Checked outlet, good, plugged in unit, no spark, Ran diognostics, 7-8 stator over temp, 6-2 and 6-3, no comm, basket free, connections good, needs control and ui; ordrng 1 W10812418 (CONTROL) and 1 W10838672 (UI)"

Near Delores Dr, Streetsboro, OH 44241
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT720PADM2 "Cc when turn on and open after 3 hour there was water seating there and dish wasn’t clean ,ran diagnostics error f6E3 heater fault and F7E1 air leak ,started auto test but did not wash sump humming didn’t turn on,test heating element ordering new pls customer wants last stop of the day won’t be home till 3:30 pm; ordrng 1 W10518394 (heater) and 1 WPW10671941 (pump&motor)"

Near Kolbe Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE320M0ES1 "Range was dropped door got damage and bottom shelf drawer also left body leg of appliances got dent it badly which could cause air leaks when using oven no matter if I replace parts range will still be crooked ,spoke to Shawn told me not repairable ; schdld next appmnt for 9/13 THU !"

Near Midway Blvd, Elyria, OH 44035
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA "Call tech line ,spoke to Wayne rf81988007 show me how to get to diagnostics and help me ran couple icemaker test,found icemaker fan not working there was twelve voltage going to fan but not spinning ordering new and service pointer air leak seal,leave water mat ; ordrng 1 5303918784 (air handler housin) and 1 5304493604 (fan & gasket kit)"

Near Truxton Pl, Avon, OH 44011
Brian B.

Brian B.

RANGE KITCHENAID KSIB900ESS1 "Replaced terminal block and attached ground strap to frame. When plugged in and tested, no voltage leaking to frame. Tested induction top, not working, top is dead. Removed top and checked voltage to module. 240v. Ohmed out module fuses, both open. Will also need new induction module as this is where the short is. Office to order part. R/s per Cust req. needs after 10.; ordrng 1 W10886867 (INDUCTION MODULE )"

Near Lake Rd, Rocky River, OH 44116
Brian B.

Brian B.

REFRIGERATOR FRIGIDAIRE FGHS2631PF4A "Checked temps, 2 frz, 37 ff, correct. I/m not making any ice. Cycled I/m. Did not fill. Cycled again and checked voltage on valve. I/m filled this time. Cannot determine if problem is valve or I/m, will order both. ; ordrng 1 242252702 (valve) and 1 5303918344 (ice maker assy)"

Near Beachwood Dr, Rocky River, OH 44116
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFI2568AES Installed new part unit op tested good. I got the board to work work correct but the correct bored needs order. I spoke with Shawn about this; ordrng 1 WPW10310240 (CONTROL )

Near N Ridge Rd W, Ashtabula, OH 44004
Robert A.

Robert A.

REFRIGERATOR GE GSHS5KGXBCSS "Temps good, Found i/m coating pealing, cycled i/m, valve failed, needs valve Cc water leaking at disp, found ice door not sealing correctly, needs ice door Cust to let us know; ordrng 1 WR17X11653 (ICE DOOR1237) and 1 WR30X10093 (I/M167.22) and 1 WR57X10032 (VALVE7745), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Walnut Trce, Chardon, OH 44024
Chad  P.

Chad P.

WASHER WHIRLPOOL WTW5000DW1 "Found pump housing cracked. Also, motor making loud vibration noise when energized. Cap failed to deflect once and motor getting very warm to the touch. Needs pump, motor and cap replaced. ; ordrng 1 W10876600 (PUMP) and 1 W11158831 (CAP) and 1 WPW10006487 (MOTOR)"

Near Thackeray Ct, Broadview Heights, OH 44147
Chad  P.

Chad P.

RANGE IKEA IGL730CS0 Found units cooling fan sensor faulting. Unit saved several f8 e0 faults. Needs fan assy replaced. No t.s. At this time. ; ordrng 1 W11107275 (FAN)

Near Brecksville Rd, Independence, OH 44131
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSSS48QDX05 "Notice gasket was bent forward in the back took gasket back out again steam out raise door and still doing same thing,put clay between gap in gasket didn’t work use Vaseline on gasket didn’t work ,put lube on hinge didn’t work requesting senior tech brian J for help schedule for Thursday morning ; schdld next appmnt for 9/13 THU 8-12"

Near Wingedfoot Dr, Westlake, OH 44145
Dan H.

Dan H.

WASHER MAYTAG MVWB765FW0 "Installed new tub, basket, and gearcase, op test good"

Near Morgan Trail, Aurora, OH 44202
Dan H.

Dan H.

WASHER WHIRLPOOL WFW75HEFW0 "Installed new control, op test good"

Near Pebble Beach Cove, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint that freezer section light is not working, freed light switch light works, op test good"

Near Saybrook Ave, Garfield Heights, OH 44105
Dan H.

Dan H.

REFRIGERATOR AMANA AFI2539ERM00 "Installed new damper control, op test good"

Near Longvale Ave, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint that unit is not making, ice, confirmed, found water supply line kinked, unlinked supply line, ice maker filled, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"

Near Harvard Rd, Beachwood, OH 44122
Corey L.

Corey L.

WASHER AMANA NTW4516FW2 "Customer complaint it just whooshes around, ran diagnostics no codes found, all components passed service tests, ran calibration, unit is operating as designed, explained how this unit’s sensing cycle operates"

Near E 128th St, Cleveland, OH 44120
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FBS00 "Customer complaint of no cool in ff section, confirmed ff temp was 60, frz was 0, found ff evap covered in ice, per service pointer W11033419B, evap cover, control, ice maker, and water valve are up to date, thermistor is good but in the wrong location, moved thermistor to correct location and tightened, cleared ice, set temps back to recommended, advised customer to allow about 24 hours for temperatures to settle"

Near Albert Ln, Beachwood, OH 44122
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL GX5FHDXVQ00 "Installed new ice maker, op test good, advised customer to allow about 72hrs for ice bin to fill"

Near Woodhurst Dr, Strongsville, OH 44149
Corey L.

Corey L.

REFRIGERATOR FRIGIDAIRE FGUS2642LF1 "Installed new parts, op test good"

Near Limestone Ct, Berea, OH 44017
Corey L.

Corey L.

WASHER MAYTAG WFW72HEDW0 "Installed new drain hose, op test good"

Near Pelret Industrial Pkwy, Berea, OH 44017
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint of some frost build up by freezer door, confirmed there is a little bit of frost around liner near frz dr, found decent sized gaps around cabinet at frz door, silicones gaps, op test good"

Near Behrwald Ave, Cleveland, OH 44109
Corey L.

Corey L.

DISHWASHER KENMORE 665.12763K312 "Replaced seal and nut for float switch, op test good"

Near Rocky River, OH 44116
Paul P.

Paul P.

WASHER MAYTAG MVWX655DW0 Replaced drive hub and wash plate is washer. Ran calibration and test cycles. Washer is operating properly. Set down mitigation mat.

Near E 50th St, Cleveland, OH 44105
Paul P.

Paul P.

DISHWASHER GE GLD4468R10SS "Tested dishwasher, found water not draining to start the wash cycle. The drain plug was still in the disposal. Informed customer, after it was taken care of, ran dishwasher, operating properly. Set down mitigation mat."

Near Harvard Ave, Newburgh Heights, OH 44105

View More