We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brooklyn, OH 44144
Manny
Job Details: 11/01/2021
"Cc unit not washing properly sounds like is washing really slow and also banging noise when spins, ran diagnostics cycle found error code F7E5 for shifter fault, also noticed unit was off balance while on diagnostics, replaced shifter ran calibration and diagnostics cycle opt test not ok unplugged unit and plugged in ran diagnostics and unit is working with no issues, leveled unit opt test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Westlake, OH 44145
Gabriel P
Job Details: 11/01/2021
"Level unit and doors,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ashtabula, OH 44004
Dan H
Job Details: 11/01/2021
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Shaker Heights, OH 44120
Corina B
Job Details: 10/29/2021
CC that the ff section is not cooling. Confirmed. Ff 55* Fz 0*. Checked the ff thermistors evap 4.1k ohms ff section 4.1k ohms. Put the thermistors in ice 8.5 k ohms. JR file# 7732118564 thermistors are good. The deli ui is not working. Disconnected the deli ui. Tripped breaker for 20 seconds. If ff fan does not turn on to order the ui. Customer is going to call Monday if the ff section is cooling. Ui comes with the main control. Will need to refund the difference if the ui is needed. ; ordrng 1 W10878992 (Ui)
We serviced a
GE REFRIGERATOR
Model GSH22JFTAWW
Near North Ridgeville, OH 44039
Angel
Job Details: 10/29/2021
"Cc that unit is not cooling. Verified and evaporator has no frost pattern compressor is running and all the fans will need compressor, evap, and uv drier. Customer will not fix just gave them the estimate. Do not order parts. Opt test ok.; ordrng 1 WR87X28949 (Evap) and 1 WR87X20798 (Compressor)"
We serviced a
KENMORE WASHER
Model 11020842990
Near North Olmsted, OH 44070
Marie V
Job Details: 10/29/2021
"Cc that the unit does not goes from rinse to spin. Took panel off and found lid lock shorted. Unit will need new lid lock. ; ordrng 1 WP3949238 (Lid lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF320PADW1
Near Cleveland Heights, OH 44118
Corina B
Job Details: 10/29/2021
"CC that the unit is not washing. Removed the cover checked the control for power at the pump and motor, 120 volts. Unit started to wash then stopped, found the wires are chewed. Will need a new harness. ; ordrng 1 W10612054 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Cleveland, OH 44102
Corina B
Job Details: 10/29/2021
"CC that the oven does not light. Confirmed. Will spark once and light. Ohmed out the gas coils 212 ohms. Called BJ checked power from the control 120 volts. Will need the spark module and gas valve; ordrng 1 WPW10511278 (Spark module) and 1 WPW10602001 (Gas valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Elyria, OH 44035
Gabriel P
Job Details: 10/29/2021
Unit working as design but vent is not up to code and customer has fire hazard flex foil advise her to change it also ran a load with vent unplug of unit and pass
We serviced a
KITCHENAID DISHWASHER
Model KDFE204ESS1
Near Strongsville, OH 44136
David R
Job Details: 10/29/2021
"Replaced slides. Customer tested, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Garfield Heights, OH 44125
Jason N
Job Details: 10/29/2021
"Cc unit top ff lights out and freezer lightChecked all LEDs, top ff checked good. Freezer LED foamed in place, cracked liner and wires pulled out of connector trying to pry module out, connector stuck inside foam, no slack in wiring to make any kind of repair. Called WP techline, Austin, unit designated as non repairable."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Garfield Heights, OH 44125
Jason N
Job Details: 10/29/2021
"Cc unit coding f8e4 and stops working No water found in drip tray at this time. Ran quick wash test cycle, unit filled and started watching, water dripping into drip tray from left side tube. Water coming in from side of unit. Pulled unit, found all 4 outer 3rd rack retaining tub nuts missing. Water spraying out of tub from mount holes. Unit needs all tub nuts ; ordrng 4 W11545286 (Tub nut)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Geneva, OH 44041
Dan H
Job Details: 10/29/2021
"Customer complaint that unit is not washing properly, ran diagnostics no error codes found, found actuator not shifting, unit needs new actuator , installed new actuator, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Ashtabula, OH 44004
Dan H
Job Details: 10/29/2021
"Customer complaint that unit is not dispensing ice, confirmed, found auger motor dead, auger motor is receiving 120vac , unit needs new auger motor, part is out of stock so not scheduling return appointment ; ordrng 1 W11310391 (Auger motor)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW03
Near Rock Creek, OH 44084
Brian M
Job Details: 10/29/2021
Cc ice build up in freezer Found gasket not sealing underneath Used heat to form gasket OP Test Ok
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Mantua, OH 44255
Brian M
Job Details: 10/29/2021
Cc of squeaking Found idler pulley not spinning Customer also requested unit to be cleaned out Replaced idler pulley Vacuumed out entire unit OP Test Ok ; used 1 279640 (PULLEY-IDR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Jefferson, OH 44047
Dan H
Job Details: 10/29/2021
"Installed new valve, op test good"
We serviced a
JENN-AIR WALL OVEN
Model JJW2730DS00
Near Westlake, OH 44145
Angel
Job Details: 10/29/2021
Replaced ui tested unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model SF310PEKQ0
Near Cleveland, OH 44113
Corina B
Job Details: 10/29/2021
"CC that the knob broke off the thermostat. Confirmed. Will need a new thermostat. Checked all the screws come off. Will need a new thermostat. ; ordrng 1 WPW10641988 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Brian M
Job Details: 10/29/2021
Installed icemaker Reset control Ran test harvest OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2730WS00
Near Shaker Heights, OH 44120
Jason N
Job Details: 10/29/2021
"Cc unit needs door parts installed Customer stated she has parts supplied from the previous owner for the door. The repair in question is outer glass replacement plus handle and hinges. None of the supplied parts are correct. The owner has the inner glass only, not the glass and trim shell assembly. He wants to try to chip glass way from trim shell and glue down glass pane. Called BJ, the outer glass assembly is NLA for this unit, said we can try this method and see if it works. Removed all glass from shell, glass pane is slightly too small for trim shell. Cannot repair unit. ; saved tckt"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Newburgh Heights, OH 44105
Manny
Job Details: 10/29/2021
"Replaced cabinet, bulkhead and heater housing, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Fairview Park, OH 44126
Marie V
Job Details: 10/29/2021
Replaced diffuser and thermistor. Set unit back to 37*. Also advise cust to have all drawer shelf together to have a proper airflow on unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB450WQ1
Near Rocky River, OH 44116
Marie V
Job Details: 10/29/2021
"Cc that when you start a cycle unit only hums no water entering basket, and then it shows LF(Long fill). Confirmed took panel off , valve is getting 120V. Unit will need new water valve.; ordrng 1 W10364988 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Parma, OH 44130
David R
Job Details: 10/29/2021
"Replaced turntable motor, still not turning. Direct voltage from control. Ordering main control. ; ordrng 1 W11342846 (Control) and 1 W11184553 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Westlake, OH 44145
Angel
Job Details: 10/29/2021
Cc that unit was all frosted up in freezer. Found the door opened on one aide causing all the frost build up. Explained to customer that this types of doors you want to open from the middle and close from middle because they will jump a tooth or 2 on the track causing the door to twist and not closing properly. Steamed out frost and gasket added vaseline to gasket for better seal. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HV1
Near Berea, OH 44017
Gabriel P
Job Details: 10/29/2021
"Found no leak also customer said is not igniting but found tray underneath interfering with ignitor,opt test ok no other issue also big burner take 3 click to light is normal,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model gb2fhdxws07
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 10/29/2021
Found drain pan clogg steam ice and replace service pointer drain tube opt test ok ; used 1 W10619951 (Tube drain) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB543CMJZ00
Near Berea, OH 44017
Gabriel P
Job Details: 10/29/2021
Force evaporator into defrost and heater came on it Ordering control and harness ; ordrng 1 W11487480 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Lakewood, OH 44107
Marie V
Job Details: 10/29/2021
"Cc that the unit is leaking from filter, confirmed. Unit will need filter head. Gave estimate to cust. Will call back if they want to continue ; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
IKEA DISHWASHER
Model IUD7070DS0
Near Independence, OH 44131
David R
Job Details: 10/29/2021
"Replaced heater. Ran diagnostics, good. Element coming on. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland Heights, OH 44118
Jason N
Job Details: 10/29/2021
"Recovered refrigerant, installed sealed system parts. Brought system into a 29in/hg vacuum for 15 minutes, held vacuum, no change to gauges. Recharged system with 5.5oz of r134a. Low side stable at 5 psi, good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Lakewood, OH 44107
Corina B
Job Details: 10/29/2021
"CC that the unit is not putting water in. Found water going in. The pump and motor are not turning on. Checked the control 0 volts to the pump and motor. Will need a control. Advised cust the pump and motor could also need to be replaced.; ordrng 1 W11305297 (Control) and 1 W11087376 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Brook Park, OH 44142
Gabriel P
Job Details: 10/29/2021
"Found defective actuator,replace,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Bedford Heights, OH 44146
Brian M
Job Details: 10/29/2021
Cc no ice Found icemaker turned off Turned on and cycle icemaker OP Test Ok
We serviced a
KENMORE DISHWASHER
Model 66515683K212
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 10/29/2021
"Found water leaking out off pump seal by diverter will need pump assembly customer will paid svc she will think about it ; ordrng 1 WPW10455268 (Pump assembly) and 1 W10537869 (Diverter), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Beachwood, OH 44122
Jason N
Job Details: 10/29/2021
Installed UI control. Ran operation tests. All functions normal. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Seven Hills, OH 44131
David R
Job Details: 10/29/2021
Replaced control and panel. Ran test 51/52. Good. Ran a normal cycle. Good. Op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock
We serviced a
MAYTAG DRYER
Model MGDB725BW0
Near Independence, OH 44131
David R
Job Details: 10/29/2021
"Cc unit making noise. Found blower housing pulley and blower making noise, items stuck inside, good out, still making noise. Ordering pulley, blower, belt. ; ordrng 1 WP8544739 (Pulley) and 1 WP8544737 (Blower) and 1 WP8544742 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBL3
Near Broadview Heights, OH 44147
David R
Job Details: 10/29/2021
"Cc unit spray arm not moving, cleaning somewhat, but still spraying. F9E4 lower spay arm error, F2E1 stuck key. Went through tech sheet, no debris or blockage on bottom arm. Followed what to check, shorted motor winding, might have shorted control as well, control under 60 month warranty. Ordering pump assembly and control. ; ordrng 1 W10861526 (Pump assembly) and 1 W11341628 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model Gtw680bsj1ws
Near Strongsville, OH 44136
Gabriel P
Job Details: 10/29/2021
"Found gearcase making loud noise also shocks are bad and cam pulley is skipping from oil dropping in it gave estimate customer will not fix ; ordrng 1 WH38X27333 (Gearcase) and 1 WH03X32097 (Pulley) and 1 WH03X30517 (Cam) and 2 WH16X26911 (Spring)s and 2 WH16X26910 (Spring)s, used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Avon, OH 44011
Angel
Job Details: 10/29/2021
Cc that unit had a F8E4 error code tested float switch and tested good. Could of been that they had leak from the water line into the drip pan causing the error code from inspection i did not see anything out of the ordinary. Opt test ok.
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS04
Near South Euclid, OH 44121
Jason N
Job Details: 10/29/2021
Cc unit filter door came off Customer stated door popped off when trying to replace filter. Found no damage to door or housing. Reinstalled door onto filter housing. Tested opening and closing operation with filter installed. Functioning properly. Op test good.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ
Near Avon, OH 44011
Angel
Job Details: 10/29/2021
Cc that unit is leaking. Verified and found unit smashed on the rear top right corner will need a new tub. Ordering part. Office to reschedule part out of stock.; ordrng 1 W11409866 (Tub assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Avon, OH 44011
Angel
Job Details: 10/29/2021
"Replaced gearcase, cam, and belt ran a calibration and auto test. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Cleveland, OH 44111
Marie V
Job Details: 10/29/2021
"Cc that the unit is not cooling properly on fresh food section and that theres frost on freezer and that the lights are dim on fresh food section . Confirmed , took Temps 43* on fresh food section and 3* on freezer. Found evaporator on RC section frosted. And freezer light is dim as well need to be replaced checked ohms on evap thermistor has 20khms reading properly unit will need main control and light. Replaced freezer light.ordering parts needed. Replaced led from T/S; ordrng 1 W10843055 (Control) and 1 W11087438 (Harness wire), used 1 W10695459 (LED MODULE) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFT2
Near Wickliffe, OH 44092
Corina B
Job Details: 10/29/2021
Replaced the hinges. Started a cycle. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW3
Near Brecksville, OH 44141
Marie V
Job Details: 10/29/2021
Cc that the unit is loud. Confirmed took unit apart and found that rollers and pulle need to be replaced. Replaced from T/S. Cleared out the blower wheel. Tested unit. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Beachwood, OH 44122
Brian M
Job Details: 10/29/2021
Cc unit was making a noise like a non stop running noise vibration At time of appointment no abnormal nosies found All noises found today are normal operating sounds Pointed customer to online article from whirlpool about new fridge noises
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Wickliffe, OH 44092
Corina B
Job Details: 10/29/2021
CC that the unit is not starting. Found no water going into the dishwasher. Removed the hose no water coming out of the supply line. Will need a plumber. Opt test ok.
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Maple Heights, OH 44137
Marie V
Job Details: 10/29/2021
Replaced control and dsi module. Tested oven and broiled. Pass. Op test okBrought core for return
We serviced a
MAYTAG REFRIGERATOR
Model MFI2269VEM0
Near Beachwood, OH 44122
Manny
Job Details: 10/29/2021
"Recovered refrigerant, replaced compressor,evaporator and filter drier,place unit in a vacuum holding at 29in vacuum, charged unit nitrogen unit is leaking at the filter resolder filter no leaks charged with 5.25oz of R134a unit is a 1 psi and holding, good frost pattern on evap, unit is cooling, opt test, use 1 tj90bpv31 from ts ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
JENN-AIR WALL OVEN
Model JJW2827DS00
Near Beachwood, OH 44122
Brian M
Job Details: 10/29/2021
Installed UI OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Willoughby, OH 44094
Corina B
Job Details: 10/29/2021
DM came through and had all the appliances that were sitting there put out on the floor to sell as is.
We serviced a
MAYTAG DISHWASHER
Model W11409866
Near North Royalton, OH 44133
David R
Job Details: 10/29/2021
"Tub is damaged, took pics. Back damaged and will leak. Reorder tub. ** 3 job count, reschedule with GP again; ordrng 1 W11409866 (Tub)"
We serviced a
ELECTROLUX WALL OVEN
Model E30EW85GPS3
Near Willoughby Hills, OH 44094
Corina B
Job Details: 10/29/2021
Could not pull unit out in a tight spot. Will need 2 techs. ; schdld next appmnt for 11/3 WED AM
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS01
Near Mentor, OH 44060
Dan H
Job Details: 10/29/2021
"Customer complaint that unit is not cooling, cooling turned off when tech arrived, turned cooling on, evaporator fans are running, compressor and condenser fan are running, no frost patterns forming, system has a leak , unit needs new fresh food section evaporator , compressor, and filter drier, evaporator and compressor are covered under extended warranty for parts, customer does not want repair; ordrng 1 W10276644 (Compressor) and 1 WPW10608485 (Ff evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby, OH 44094
Dan H
Job Details: 10/29/2021
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, OH 44094
Dan H
Job Details: 10/29/2021
"Installed new door and leveled unit, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Willoughby, OH 44094
Dan H
Job Details: 10/29/2021
"Customer complaint that freezer section light is out, Installed new freezer section led module, op test good"
We serviced a
GE RANGE
Model JGB660SEJ4SS
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 10/29/2021
"Found power to regulator, nothing, out, installed new regulator, op test no good , power to igniters now but igniters are not glowing, unit needs new igniters ; ordrng 1 WB13X24755 (Igniter) and 1 WB13X25500 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WML75011HB2
Near Mentor, OH 44060
Dan H
Job Details: 10/29/2021
"Customer complaint that fan and light are not working, confirmed, unplugged unit, plugged back in, fan and light started working, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 10/29/2021
"Installed drive components. Ran manual agitation and spin tests, unit having a hard time switching between modes. Checked resistance on stator windings, both sides reading good at 7 ohms. Started quick wash cycle, door locked but didnt start a cycle. Could not manually unlock unit in diagnostics. Unit needs main control. Part not in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11419171 (Main control)"
We serviced a
WHIRLPOOL DRYER
Model MGD6230RHW
Near Chardon, OH 44024
Brian M
Job Details: 10/29/2021
Cc unit not drying all the time Ran diagnostics no errors found Ran sensor test no issue Ran timed dry unit Is heating up properly Advised on the sensors and mixed loads
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Perry, OH 44081
Dan H
Job Details: 10/29/2021
"Customer complaint that unit just beeps and flashes du, confirmed , unit need new lid lock; ordrng 1 WPW10619844 (Lock), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTWS8655D0MC
Near Geneva, OH 44041
Dan H
Job Details: 10/29/2021
"Customer complaint of grinding noise and detergent sensors are not working, found gear oil and water all over rotor, stator and under unit, detergent level sensors on control are bad, unit needs new control and gearcase, gearcase is no longer available ; ordrng 1 WH12X21454 (Cntrl) and 1 WH38X10021 (Gearcase)"
We serviced a
WHIRLPOOL WASHER
Model GSQ9631LL0
Near Lorain, OH 44053
Angel
Job Details: 10/29/2021
"Cc that unit stop at the rinse cycle and would not do anything. Ran cycle and was working fine but when looked under washer gearcase is leaking oil calked BJ to verify correct parts needed and will need drive tube, clutch, block, gearcase, and motor coupling. Just an estimate customer will shop around for new one do not order parts.; ordrng 1 W10820043 (Drive tube) and 1 285785 (Clutch) and 1 3360629 (Gearcase) and 1 285753A (Coupling) and 1 WP389140 (Block), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Cleveland, OH 44103
Manny
Job Details: 10/29/2021
"Transferred new components to old control housing to be able to install the lamp cover, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Cleveland, OH 44106
Manny
Job Details: 10/29/2021
"Cc unit not cooling, verified temp was 76 in RC, FC temp was -4, place unit in service mode 121 for damper control operation, not operating after disconnected and reconnected the harness to check for power the damper started working correctly again, advise customer to monitor the unit and if it happens again well replace damper control, quoted customer for damper control and labor. Customer paid for service.; ordrng 1 WPW10594329 (Damper control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA REFRIGERATOR
Model ABB2224WEQ0
Near Seven Hills, OH 44131
Marie V
Job Details: 10/29/2021
"Cc that the unit is not cooling. Confirmed. Took temps 60* fresh food section and -8 on freezer. Took evaporator cover off found lots of fronts, check bimetal was close, forced unit to defrost worked. Replaced control from T/S and defrosted all ice. Put back together op test ok; ordrng 1 WPW10503278 (Control), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brooklyn, OH 44144
Marie V
Job Details: 10/29/2021
"Cc that the unit is leaking. Confirmed unit has water under the black seal of the tub. Uninstall unit and found that the Unit looks like it was dropped and bottom part of tub is not connected to the rest of it, took pics. Has a gap, unit will need net tub assembly. Office will contact once they have eta on the part.; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, OH 44144
Manny
Job Details: 10/28/2021
"Found leaks at evap /cap tube joint, unit will need a seal system repair, ordering evap and filter. ; ordrng 1 WPW10313899 (Evaporator) and 2 Wpw10143759 (Dye filter)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Jefferson, OH 44047
Brian M
Job Details: 10/28/2021
Cc unit shut off and temps went up to about 50 she unplugged it and plugged it back in but stayed at 50 all day and then this morning it cooled back down Called whirlpool they stated what happened they advised that is may be a control glitch since the unit started to cool again... but may be a control issue Customer had a Control sent to her Installed control Advised to watch
We serviced a
GE REFRIGERATOR
Model Gss25tstass
Near Strongsville, OH 44149
Gabriel P
Job Details: 10/28/2021
Found loose connections correct issue opttest ok
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Madison, OH 44057
Dan H
Job Details: 10/28/2021
"Customer complaint of loud noise, confirmed, found rollers worn, unit needs new dryer repair kit; ordrng 1 4392065 (Repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DV52J8700EW/A2
Near Chardon, OH 44024
Brian M
Job Details: 10/28/2021
Installed idler and wheels OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Brooklyn, OH 44144
Marie V
Job Details: 10/28/2021
"Replaced control , and both front rollers, ask cust how unit is been said working good. Took temps on range 37* RC and 3* freezer. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Ashtabula, OH 44004
Dan H
Job Details: 10/28/2021
"Installed new actuator, op test good"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Diamond, OH 44412
Brian M
Job Details: 10/28/2021
"Cc Right front burner not working Found outer coil open on front right burner Customer wants to install No need for return visit ; ordrng 1 W11171119 (elmnt-surf), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFW00
Near Elyria, OH 44035
Angel
Job Details: 10/28/2021
"Cc that unit is not cooling. Verified temperatures and freezer was at 66* and ff section at 67* took off back panel and there was no frost pattern around the evaporator compressor was running and fan. Unit will need compressor, evap, and uv drier. Customer said he was supposed to be under warranty but its not showing warranty called office spoke MP and said he will need to get prove. Charged service call only.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evap) and 1 WPW10143759 (Drier)"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQA12
Near Conneaut, OH 44030
Dan H
Job Details: 10/28/2021
"Customer complaint that unit stops halfway through the cycle and flashed an f21 error, ran diagnostics found f21(long drain)error code, ran test cycle, unit filled, good flow from drain pump, unit needs new control, control is no longer available ; ordrng 1 W10161727 (Cntrl)"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Cleveland, OH 44111
Manny
Job Details: 10/28/2021
"Cc unit not heating, checked unit and unit is heating but poor air flow through vent, opt test ok, advise customer to replace vent to get proper airflow"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Windsor, OH 44099
Dan H
Job Details: 10/28/2021
"Installed new lid lock, op test good"
We serviced a
KENMORE WASHER
Model 110.28632701
Near Chardon, OH 44024
Dan H
Job Details: 10/28/2021
"Customer complaint that unit is not spinning sometimes, confirmed, unit needs new brake/drive tube and clutch, customer does not want repair at this time ; ordrng 1 W10820043 (Brake assembly) and 1 285785 (Clutch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Cleveland, OH 44102
Marie V
Job Details: 10/28/2021
"Replaced gearcase, basket and washer, ran auto test , found belt slipping. Replaced from T/S. Ran auto test and Calibrated unit. Op test okAdvice cust to use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. ; used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB01
Near Chesterland, OH 44026
Corina B
Job Details: 10/28/2021
"Recovered refrigerant, replaced compressor and drier, pulled 28vac w/ pump, watched, good, charged 4.1oz r134a, unit cooling, pressures good, op test ok"
We serviced a
MAYTAG WALL OVEN COMBO
Model MEW9627FZ
Near Willoughby Hills, OH 44092
Jason N
Job Details: 10/28/2021
"Cc unit upper oven not heating up Ran bake test, then broil test. Found broil element not heating. Checked resistance on broil element. Broil element reading open. Unit needs broil element. Part cost covered under 10 yr parts warranty. ; ordrng 1 WPW10260252 (Broil element)"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Highland Heights, OH 44143
Jason N
Job Details: 10/28/2021
Installed UI console and control. Ran auto test cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Lyndhurst, OH 44124
Jason N
Job Details: 10/28/2021
"Installed ice box fan. Power cycled unit to clear fault codes. Ran ice harvest test 56, harvested ice. Good airflow through ice box. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Ravenna, OH 44266
Brian M
Job Details: 10/28/2021
Cc unit just pumping Found unit in emergency pump mode Held start for 10 seconds cleared control Ran diagnostics found error for over suds Ran auto test and calibration Advised on soap usage ; ordrng 1 W10480177 (cntrl-elec)
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Ravenna, OH 44266
Brian M
Job Details: 10/28/2021
Cc unit making noise Found actuator not attached to splutch Replaced actuator Ran auto test and calibration test OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Lakewood, OH 44107
Manny
Job Details: 10/28/2021
Replaced console and main control opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Willoughby, OH 44094
Dan H
Job Details: 10/28/2021
"Customer complaint that unit is not making ice , ran ice maker diagnostics found e5(ic thermistor is bad) error code, Ice maker has already been replaced, unit needs new control, installed new control, advised customer to monitor"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Ravenna, OH 44266
Brian M
Job Details: 10/28/2021
"Cc unit not washing Found unit just humming Ran test cycle control, giving heater circuit open Needs pump and control ; ordrng 1 W11025157 (pump&motor) and 1 W10906426 (cntrl-elec)"
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Strongsville, OH 44149
David R
Job Details: 10/28/2021
"Cc unit was leaking on middle of left side. No error codes. Ran diagnostics, all components working. Checked underneath no water. Ran individual components, all valves, both drain, no water or water spots on floor. Let unit run a normal cycle for 20 mins. No leaks. Tightened all hoses,good. Placed water mat down and having customer monitor. Unit test good as of today"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near University Heights, OH 44118
Jason N
Job Details: 10/28/2021
"Cc unit strange grinding soundRan diagnostics, found code f2e1 for Ui stuck key. Ran auto test, chattering sounds from under unit in agitation and spin modes. Found rotor loose, mount bolt had backed out. Added thread lock to bolt and torqued down. Reran auto test, no abnormal sounds heard, op test good."
We serviced a
WHIRLPOOL WASHER
Model CHW9160GW0
Near Columbia Station, OH 44028
Angel
Job Details: 10/28/2021
"Cc of an f29 error code. Verified and its an unlock failure. Checked all connections and followed all steps on service matters but nothing worked will need new latch. Ordering part; ordrng 1 WPW10375379 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS22EWMS9
Near Olmsted Falls, OH 44138
Angel
Job Details: 10/28/2021
Cc that unit was not cooling and they had a ball of frost on back panel. Verified temperatures and fresh food section was at 34* and freezer at 8*. Took off back cover and unit had a big ball of frost in corner but had good frost pattern. Will need control board and harness with bi metal. Ordering parts.; ordrng 1 WPW10317076 (Control) and 1 WP67003924 (Cover) and 1 W10911102 (Harness)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Avon, OH 44011
Angel
Job Details: 10/28/2021
"Cc that unit was making loud grinding sound. Ran diagnostics and no error codes tried to do a manual agitation ng and tried spin and made the loud sound will need cam replaced. Replaced cam, belt and shifter. Tested unit by doing a calibration and auto test heard no sound and agitating and spinning as should opt test ok. Unit working as designed. Explained to customer that 6 to 8 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash clothes."
We serviced a
MAYTAG DISHWASHER
Model MDB4000AWA
Near Avon, OH 44011
Angel
Job Details: 10/28/2021
Cc that unit is turning off and on in the beginning of cycle. Verified and unit is not turning off what its doing is filling with water and the spray arm will work and stop until it fills with water and then they continue to spray the dishes. Unit is working as designed. Explained to customer to run the hot water before running dishwasher and to clean filter at least monthly and to use rinse aid. Opt test ok.