We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US6HS00
Near Garfield Heights, OH 44128
Brian M
Job Details: 05/24/2021
Complaint unit wont ignite Found unit need bled Bled burners all are working properly
We serviced a
MAYTAG WASHER
Model MVWB835DC2
Near Solon, OH 44139
Brian M
Job Details: 05/24/2021
Cc unit wont turn on Could not get unit to power on no indicator light on Will need UI and control ; ordrng 1 W11112658 (cntrl-elec) and 1 W11120178 (console)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Lakewood, OH 44107
Corina B
Job Details: 05/24/2021
"Replaced the shifter. Optest ng. Drain pump still humming. Checked the wires from the control to the drain pump, shift and motor, good. Found the pressure hose kinked. Unkinked the hose. Ran a calibration. Optest ok."
We serviced a
N/A N/A
Model n/a
Near Solon, OH 44139
Brian M
Job Details: 05/24/2021
No model or serial number to be found on unit Customer stated that the warranty company should have all of that info But just looking at unit It will need upper and lower door hinges Both inner door skins and screws to hold that together Will need 2 oven bulbs or assemblys ; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model WFW9550WW00
Near Rocky River, OH 44116
Corina B
Job Details: 05/24/2021
"CC that the unit sometimes works and does not. Ran diag F34 UNLOAD INDICATION f20 NO WATER DETECTED ENTERING MACHINE OR PRESSURE SWITCH TRIP NOT DETECTED. Tested the pressure hose clear. Wires are good. Turned unit on several times, working as designed. Cust did have a video of washer not starting. Will need a main control and pressure hose switch. Control is nla. ; ordrng 1 WPW10249845 (Pressure hose) and 1 W10251767 (Control)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44109
Corina B
Job Details: 05/24/2021
Rather ui and main control and ui. Brought back the cores for return. Ran a calibration. Optest ok.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Broadview Heights, OH 44147
Corina B
Job Details: 05/24/2021
"Replaced the control, ui and harness. Brought the cores back for return. Started the dryer. Optest ok."
We serviced a
FRIGIDAIRE FREEZER
Model LGHB2869TF3
Near Ravenna, OH 44266
Brian M
Job Details: 05/24/2021
Cc unit not making enough ice Found bin to have ice in it and at Arrival unit was cycling on its own pushed out cubes and filled Advised to drop freezer temp to help with ice production OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Bedford Heights, OH 44146
Corina B
Job Details: 05/24/2021
"CC that the unit is not powering on. Checked the outlet, 0 volts. Found the breaker was tripped. Turned on dryer pulling 23.3 amps, when running. Advised cust if the breaker trips again the breaker could be getting weak. Optest ok."
We serviced a
WHIRLPOOL RANGE
Model KOSC504ESS01
Near Windham, OH 44288
Brian M
Job Details: 05/24/2021
Customer showed pop took pic Cc unit seems to be running hotter Found unit to be running about 10 degrees hotter Calibrated OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mayfield Heights, OH 44124
Dan H
Job Details: 05/24/2021
"Customer complaint that unit is not cooling, freezer section temperature at-10 degrees, fresh food section temperature at 65 degrees, found evaporator not completely defrosting, unit needs new defrost thermistor , installed new thermistor, op test good ; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Kirtland, OH 44094
Dan H
Job Details: 05/24/2021
Customer said they canceled appointment on Friday
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF305ESS
Near University Heights, OH 44118
Jason N
Job Details: 05/24/2021
"Cc unit frosting in freezer and compressor might be loudCustomer stated there was frost building in freezer which has since corrected itself, and compressor is loud when it first starts up then quiets down. Check freezer door gaskets and door close op. Both checked good, advised customer door may have been cracked open to let warm air in. Ran compressor test, no abnormal sounds heard from compressor. Unit is working as designed."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X20DW01
Near Cleveland, OH 44120
Corina B
Job Details: 05/24/2021
"CC that the door does not shut. Found the left hand corner not hitting the frame, steamed out the gasket."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Parkman, OH 44080
Brian M
Job Details: 05/24/2021
"Cc unit not making ice Found several icemaker errors Icemaker not rotating Found valve also not opening Needs icemaker and valve ; ordrng 1 WPW10341329 (water valve assy) and 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Parkman, OH 44080
Brian M
Job Details: 05/24/2021
"Cc unit not washing Found sump just grinding Needs sump assembly ; ordrng 1 WPW10671941 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HC0
Near Avon, OH 44011
Marie V
Job Details: 05/24/2021
Replaced dispenser and ran drain and spin with rinse. Op test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC7HS01
Near Mayfield, OH 44143
Dan H
Job Details: 05/21/2021
"Power wire unit is connected to is too short, unable to remove oven, customer said they will remove it, rescheduled customer ; schdld next appmnt for 6/2 WED !"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD93EC0AS00
Near Highland Heights, OH 44143
Dan H
Job Details: 05/21/2021
"Customer complaint that display goes blank sometimes during use, per service pointer unit needs new fan motor and control kit, part is out of stock so not scheduling return appointment ; ordrng 1 W10550511 (Fan kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model JJW2730WS02
Near North Royalton, OH 44133
Dan H
Job Details: 05/21/2021
"Customer complaint of vibration noise , lower fan is making noise, unit needs new lower fan, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10273666 (Lower fan)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Elyria, OH 44035
Marie V
Job Details: 05/21/2021
"Replaced, cam , shifter, actuator, hub, gearcase and belt. Ran calibration and auto test op test ok."
We serviced a
WHIRLPOOL WASHER
Model GHW9100LW2
Near Perry, OH 44081
Jeff M
Job Details: 05/21/2021
The bearings in the tub are failing the unit is about 17 years old customer will just buy a new one
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Diamond, OH 44412
Brian M
Job Details: 05/21/2021
"Cc of noise and unit not spinning Suspect tub hub but could not get washplate off, washplate damaged Can not verify if gearcase spline is stripped Will need gearcase tub hub clutch and washplate ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley)"
We serviced a
WHIRLPOOL RANGE
Model WOCA7EC0HZ03
Near Cleveland, OH 44113
Corina B
Job Details: 05/21/2021
Replaced the ui. Brought core back for return. Optest ok.
We serviced a
MAYTAG RANGE
Model MER8674AW
Near Cleveland, OH 44102
Corina B
Job Details: 05/21/2021
Replaced the bake element. Heated oven to 350*. Optest ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Westlake, OH 44145
Gabriel P
Job Details: 05/21/2021
"Replace dryer kit,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW0
Near Madison, OH 44057
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44105
Corina B
Job Details: 05/21/2021
Replaced the control. Brought core back for return. Started a cycle. Waterlines are dripping. Optest ok.
We serviced a
FRIGIDAIRE RANGE
Model FGES3065KFG
Near Westlake, OH 44145
Gabriel P
Job Details: 05/21/2021
Found unit not getting proper voltage customer will need and electrician
We serviced a
GE REFRIGERATOR
Model GYE22KMHCE
Near Mentor, OH 44060
Jeff M
Job Details: 05/21/2021
The drain was plugged in the rear I cleared the drain op tested good
We serviced a
WHIRLPOOL RANGE
Model RF385PXPW1
Near Broadview Heights, OH 44147
Corina B
Job Details: 05/21/2021
"CC that the right side burner get to hot and do not work. Will need new switches. ; ordrng 2 W10900107 (Switch)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Grafton, OH 44044
Marie V
Job Details: 05/21/2021
"Cc that the unit is not cooling and they had a sealed system repair before by Stewards appliance. Took temp found 50* on both sections. Try to find a leak I couldnt because unit does not have UV filter drier , check evaporator no frost patter on it. Unit will need sealed system . Unit will need evaporator and filter drier. ; ordrng 1 WPW10143759 (Drier) and 1 WPW10321158 (Evaporator)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Ravenna, OH 44266
Brian M
Job Details: 05/21/2021
Defrosted ff evap Installed thermistor and main power supply control board OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Fairview Park, OH 44126
Corina B
Job Details: 05/21/2021
CC that the unit makes a lot of noise in a spin cycle. Found the splines are broken. Will need a new tub. Office will need to reschedule ; ordrng 1 W10901175 (Tub outer)
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Strongsville, OH 44149
Marie V
Job Details: 05/21/2021
"Cc that the unit is making a noise when it starts and during cycle. confirmed, noise is coming from diverter, unit will need pump assembly. ; ordrng 1 W11178672 (Pump assembly)"
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Aurora, OH 44202
Brian M
Job Details: 05/21/2021
Cc unit not starting Unit started just fine Could not duplicate a issue
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Mentor, OH 44060
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
MAYTAG REFRIGERATOR
Model KRFC302ESS02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/21/2021
Wrong unit entered wrong parts ordered Fix model # and serial # unit is under warranty Needs gaskets and mullion Also has low water flow Would like a valve just in case ; ordrng 2 W10830046 (gasket-fip)s and 1 W11177238 (rail-mulln) and 1 WPW10420083 (valve)
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Brecksville, OH 44141
Dan H
Job Details: 05/21/2021
"Customer complaint that screw keep backing out of foot petal, unit needs new petal and screws; ordrng 1 882657 (Petal) and 2 WP780263 (Screw)s"
We serviced a
GE DISHWASHER
Model GDT655SSJSS
Near Avon, OH 44011
Gabriel P
Job Details: 05/21/2021
"Found communication error from control to user giving estimate customer will not fix ; ordrng 1 WD21X24901 (Control) and 1 WD21X23462 (User), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGIP2468UF0A
Near Chardon, OH 44024
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH32519HV5
Near Roaming Shores, OH 44085
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Cleveland, OH 44121
Jason N
Job Details: 05/21/2021
"Cc unit not cooling, not making ice.Found both sections at room temperature. Compressor not running. Start relay is clicking. Ran amp draw on compressor, drawing 10.7a when start relay tried to start. Compressor is locked. Unit needs compressor. ; ordrng 1 W11209866 (Compressor) and 1 WPW10143759 (Drier)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Brecksville, OH 44141
Dan H
Job Details: 05/21/2021
"Customer complaint that unit is leaking, found unit leaking passed seal on new drain pump , unit needs we drain pump ; ordrng 1 W11497943 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
Cc paddle stick for water Found paddle not kicking back Needs paddle rebuilt ; ordrng 1 W10678156 (pad) and 1 W10680037 (arm-dispsr) and 1 W10672578 (spring) and 1 W11109505 (spring) and 1 W10663699 (gasket) and 1 W11244274 (door-ice) and 1 W11087492 (switch)
We serviced a
WHIRLPOOL WALL OVEN
Model WOS72EC0HS01
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
Customer showed pop took pic Cc unit wont scroll on screen Reset UI OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHW0
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
Installed hinges and latch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 05/21/2021
"Wrong compressor. Will need a correct compressor. Office to refund the money for the freezer fan, did not need. Called office to reschedule for Tuesday. ; ordrng 1 W11393142 (Compressor)"
We serviced a
MAYTAG WASHER
Model MHW5630HC0
Near Conneaut, OH 44030
Jeff M
Job Details: 05/21/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV0
Near Cleveland, OH 44108
Jason N
Job Details: 05/21/2021
Installed oven control. Ran bake test to 300 degrees. No faults. Op test good.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Brooklyn, OH 44144
Jason N
Job Details: 05/21/2021
"Installed door and interlocks. Op test no good. Unit door not contacting interlocks correctly. Found cavity is actually pushed inwards on top causing door to sit unevenly. Not repairable, called techline to document, TJ, documentation"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Parma, OH 44134
Jason N
Job Details: 05/21/2021
"Cc unit making loud vibration noise during spin cycle.Customer stated unit has excessive vibration on spin cycle, customer tried to level unit already. Verified unit is level. Ran auto cycle, all functions passed. Ran rinse and spin test with 4 large towels. Normal vibration, no abnormal sounds heard. Unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Broadview Heights, OH 44147
Jason N
Job Details: 05/21/2021
"Cc unit making burning smell.Customer states unit made a burning smell last time he ran it., hasnt run it since. Found plastic spoon sitting on heater element. Removed spoon. Ran diagnostics cycle, all functions passed. No abnormal smell. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM00
Near Cleveland, OH 44128
Jason N
Job Details: 05/21/2021
"Cc unit need freezer door gasket replacedFound freezer door gasket tore on top of gasket, magnet coming out. Replaced freezer door gasket using customer supplied pre Id part. Ensured good seal to cabinet. Found right side door closer rubbing on top of freezer door. Door bottom corner is broken. Door will need replaced. Ordering door. Advised customer 4-6weeks and to contact office when door arrives to schedule. ; ordrng 1 LW10413519 (Ff door(Right))"
We serviced a
KITCHENAID WALL OVEN
Model KODE507EBL02
Near Gates Mills, OH 44040
Dan H
Job Details: 05/21/2021
"Customer complaint of f2e1 error code, confirmed, unit needs new user interface, part is covered under extended warranty, part is out of stock so not scheduling return appointment ; ordrng 1 W11093253 (Ui)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Strongsville, OH 44136
Marie V
Job Details: 05/21/2021
"Cc that the unit does not gets hot and unit temp is set to hot, cust also said that it takes a couple of min to get hot water at the sink. Ran diag found error code F7E6 motor fault f0e5 off balance load detected . Deleted error code check underneath unit an found shifter off place , unit will need new shifter, also water is plugged in the correct way, but it took almost 2 min to get the hot water when testing. Set unit to normal and started a cycle, called cust to show her about it, advice to run hot water at the sink before starting washer. Also unit will need new shifter found off place. ; ordrng 1 W10913953 (Shifter)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/21/2021
"Cc unit intermittently draining, will code f9e1. Ran diagnostics, verified f9e1 for drain problem. Ran cancel drain, unit is draining but slowly. Checked under unit, found drain hose rubber elbow connection to unit is kinked. Drain hose routed improperly. Corrected drain hose routing. Ran wash test then cancel drain. Unit draining normally. Op test good."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Waite Hill, OH 44094
Brian M
Job Details: 05/21/2021
Installed door and gasket OP Test Ok
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44052
Gabriel P
Job Details: 05/21/2021
"Found blower tread defective replace from t/s ,opt test ok ; used 1 Wp694089 (Blower) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
Customer had dry clothes in dryer and tried running it on normal sense mode Unit has a sensor that detects moisture and clothes where already dry so it shut down Unit is operating as designed
We serviced a
KITCHENAID RANGE
Model KSDB900ESS3
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
Customer showed pop took pic Cc unit not always getting to pre heat temp Ran diagnostics found no errors Ran test bake to 350
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Lakewood, OH 44107
Corina B
Job Details: 05/21/2021
"Replaced the blower wheel. 4 to 5 open 3 to 4 open. Control 0 volts when on 120 volts off. Checked continuity from the thermal fuse to the light blue wire, good. Ohmed out the overload, good. Checked the light blue on the door switch to j9-1 120 volts. From door switch to thermal fuse 120 volts. Called t/l Joel to replace the motor. Did not give us a file #. ; ordrng 1 279787 (Motor) and 1 W10847984 (Switch)"
We serviced a
AMANA WASHER
Model NTW4516FW
Near Ashtabula, OH 44004
Jeff M
Job Details: 05/21/2021
Machine was not filling with water. Both water valves tested good I checked the sensor hose it looks good.. op tested good
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Cleveland, OH 44111
Marie V
Job Details: 05/21/2021
"Cc that the food still freezing things on fresh food section. Took temps ff 37* 34* , and 11 told me to follow called whirlpool tech line ask me to follow service pointer and to replace freezer thermistor. Replaced thermistor from T/S and followed SP. Op test ok. Also put fz to 4 snowflakes. ; ordrng 1 WPW10384183 (Thermistor), used 3 WR02X11330 (5/16 UNION) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Willoughby, OH 44095
Dan H
Job Details: 05/21/2021
"Installed new evaporator fan motor, op test good"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Lorain, OH 44053
Gabriel P
Job Details: 05/21/2021
Found bolt on motor broken also leaking lots of oiland also agitator not coming off is seize ordering parts needed ; ordrng 1 W11454734 (Gearcase) and 1 W11283592 (Motor) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter) and 1 WPW10427633 (Shields) and 1 W11395618 (Capacitor) and 1 W10752187 (Screw) and 1 W10902814 (Agitator)
We serviced a
N/A N/A
Model MFI2570FEW01
Near Beachwood, OH 44122
Jason N
Job Details: 05/21/2021
"Cc unit left door not closing properly and unit seems too cold in ff section.Customer stated she cant close the left door if the right door is already closed. Advised customer that left door should always be closed first due to the mullion rail that needs seated into its receiver. Used petroleum jelly to lubricate mullion receiver. Ran thermistor tests, found ff thermistor reading 02 open. Found thermistor was recently replaced and spliced in with butt connectors. Checked thermistor resistance, reading approx 6k, thermistor is good. Reattached using wire nuts. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Eastlake, OH 44095
Dan H
Job Details: 05/21/2021
"Installed new control, op test good"
We serviced a
GE WALL OVEN
Model PT956SR1SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/21/2021
"Replaced control and unlocked the UI by pressing 6 and 8. Preheated unit to 350*. Op test okI have the element for return, no core for return."
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Avon Lake, OH 44012
David R
Job Details: 05/21/2021
"Stacked washer,dryer. Replaced both parts. Ran diagnostics. Good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP02
Near Olmsted Township, OH 44138
David R
Job Details: 05/21/2021
Replaced door switch. Tested. Good. Door ajar signal off. Reset water filter light. Good. All lights working. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Broadview Heights, OH 44147
David R
Job Details: 05/21/2021
"Replaced hose. Tested. Ran diagnostics, good. Op test ok"
We serviced a
GE DISHWASHER
Model GDT580SSF7SS
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/21/2021
"Cc that the unit is working good but is not drying dishes. Confirmed, check ohms on heater has 16 ohms. Put,y leads on j720 pin 1 - 2 not Volta going to heating element. Ran diag and when to service mode, tested all components they tested good but control is not sending power to heater. Called senior techBJ ask me to ohm out the turbidity sensor, check bad it will need sensor as well. Cust will fix.; ordrng 1 WD21X24899 (Control) and 1 WD21X22598 (TURBIDITY), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NFW5800HW0
Near Westlake, OH 44145
Marie V
Job Details: 05/21/2021
"Authorization is for the washer machine. Cc that the unit is making a loud noise. Confirmed noise is coming from blower wheel, found blower wheel broken, unit will need new blower. Advice cust to call back to get a authorization for dryer. Mod: NED5800HW0 Serial: MX0519581 . Blower wheel part number WP697772."
We serviced a
MAYTAG WASHER
Model MVW8230HC0
Near Mentor, OH 44060
Dan H
Job Details: 05/21/2021
"Customer complaint of vibration and off balance, ran diagnostics found f0e5(off balance) and f0e3(overloaded) error codes, suspension is good, unit is level, ran high speed spin in manual test cycle, unit spins, unit agitates, unit is operating as designed"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDM3
Near Highland Heights, OH 44143
Jason N
Job Details: 05/21/2021
"Cc unit not washing dishes wellCustomer states dishes on upper rack are not coming clean all the time. He already cleared filter area, and checked spray arms. Ran wash test, spray pressure slightly reduced, found spray arms are not rotating. Found spray manifold on upper rack is separated, leaking large amount of water out. Unit needs spray manifold. Customer wants to install himself. ; ordrng 1 WPW10571949 (Manifold)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Broadview Heights, OH 44147
David R
Job Details: 05/21/2021
"Replaced control, UI, FZ light. Unit still not working. Called techline. Went over symptoms. Had me unplug each load one by one. Unit was still not working correctly. Tested left FF door switch, not correct voltage. Techline said order and replace door switch . In process of testing, or trying to get the switch out, it broke, place tape over. Let customer know.****place on cancellation list. As soon as possible ; ordrng 2 W11384469 (Door switch)s and 1 W11396033 (FZ door switch)"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Chardon, OH 44024
Brian M
Job Details: 05/21/2021
"Cc of noise then unit stopped running Found thermal fuse open, once unit ran found rear rollers to be worn out Replaced using truck stock repair kit Ran test cycle OP Test Ok ; used 1 3392519 (), and 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Marie V
Job Details: 05/20/2021
"Cc that the unit is not making ice. Confirmed . Took temps found fresh food section 40* and 8* on freezer. Icemaker has ice in it, it was turned off. Turned back on it when to home position, I reset the ice maker and if cycle and filled with water. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/20/2021
"Cc that the unit was banging and cust was able to see how it was hitting the sides of the washer and that sometimes they get a message about water temperature.. Ran diag got error code of F3e3 inlet water tem fault f0e4 spin limited by water temperature. Ran a self diag on unit. Hoses are good,not reverse. Ran step #2 on tech sheet , cold valve working, hot valve is working and fabric softener valve also works, unit does not have oxy valve. Check ohms on all of them I got from pin J16 1-6 1,056 ohms from j16 1-5 1,056 ohms and from j16 1-2 1,057. Tech sheet shows if valves are in range to replace main control. Also told cust that the excessive shaking could have been a off balance load, cust said that he thinks that it was a comforter. Advice cust that the office will contact once we have ETA on the part.; ordrng 1 W11510463 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Cleveland, OH 44124
Brian M
Job Details: 05/20/2021
Cc unit still broken Found hinge closer broken Need to reorder Icemaker not rotating Parts need reordered ; ordrng 1 WP2182179 (cam-door) and 1 WPW10329686 (cam-door) and 1 4317943 (icemaker only)
We serviced a
MAYTAG REFRIGERATOR
Model MTB1954ARW
Near Cleveland, OH 44111
Corina B
Job Details: 05/20/2021
CC that the unit is not cooling and the side is hot. The evaporator fan and compressor are running. Found the condenser fan not. Checked the voltage at the fan 120 volts. Will need a new condenser fan. ; ordrng 1 833697 (Condenser fan)
We serviced a
WHIRLPOOL DRYER
Model n/a
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/20/2021
"Cc unit making squealing noise.Ran dryer test, confirmed noise coming from belt idler pulley. Replaced belt idler pulley using truck stock part. Ran dryer op test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mentor, OH 44060
Dan H
Job Details: 05/20/2021
"Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, ran diagnostics no error codes found, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near North Ridgeville, OH 44039
David R
Job Details: 05/20/2021
"Cc unit is making a ticking noise. No noise when arrived. Unit in defrost mode. Unplugged unit for 5-10 mins. Plugged in. Unit came on, comp and fan kicked on. Fans in both sections sound normal, damper opening/closing.water dispenser working correctly, Icemaker good. Let unit run for 20 mins. No out of the ordinary noises. Went through diagnostics tested all components that make noise. All check good. No banging or anything hitting. Checked components multiple times. Nothing. All checked good. Op test okNo noise as of today."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS
Near Moreland Hills, OH 44022
Brian M
Job Details: 05/20/2021
Installed door OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSDG950ESS1
Near Lorain, OH 44053
Marie V
Job Details: 05/20/2021
"Cc that the right front burner does not always turns on. Check burner nothing is inside burner or orifice is clear. Check for a spark in all igniter,good.tested the RF burner and it took a couple of spark to light up. Change the front caps and tested. No problem to light up. Unit will need new caps. Cust will wait. If he wants to order caps he will give us a call. Cust does not need us to install. ; ordrng 1 WPW10300347 (Caps), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Olmsted, OH 44070
Marie V
Job Details: 05/20/2021
"Cc that the unit still making the same noise, not all the time but still doing it. Tested unit couldnt duplicate noise. Tilted unit and removed pulley and cam found cam missing a teeth , called senior tech BJ and send him pics, ask me to replace, also verify the shaft on gearcase looks good. Replaced Cam from T/S. Tested unit and ran calibration. Op test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near North Olmsted, OH 44070
Marie V
Job Details: 05/20/2021
Cc that the drawer is sticking. Confirmed adjusted drawer op test ok also ask cust about icemaker she said is working fine.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Conneaut, OH 44030
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good. Missing the outlet cover is also missing the install brackets; ordrng 1 W11407385 (Cover) and 2 WP8269145 (Bracket)s
We serviced a
KITCHENAID REFRIGERATOR
Model JFC2290VPF1
Near Conneaut, OH 44030
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44111
Corina B
Job Details: 05/20/2021
Replaced the lock. Will need the strike. Cust can install the strike. ; ordrng 1 W11457841 (Strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYW01
Near North Olmsted, OH 44070
David R
Job Details: 05/20/2021
"Cc unit making ice but seems to be taking longer than usual. Checked airflow, items blocking vent a little. Checked temp control. At one snowflake. Adjusted snowflake to 3, recommended. Went over owners manual with customer. One temp control, went over Icemaker section, temp control section and adjusting controls section for temp and ice maker. Customer can always refer to owners manual. Says 3 days for a full basket. Depending on temp settings, could also affect Icemaker. Adjusted temps for customer. Unit test good. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDE251YL0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/20/2021
Cc unit wont spin Found idler pulley seized Replaced using truck stock dryer kit OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF0
Near Painesville, OH 44077
Dan H
Job Details: 05/20/2021
"Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees, freezer section temperature at 67 degrees, nothing is running , ice maker thermistors ripped off, unit needs new control and ice maker ; ordrng 1 242115283 (Cntrl) and 1 243297613 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHM00
Near Mentor, OH 44060
Dan H
Job Details: 05/20/2021
"Installed new control , advised customer to monitor"
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Perry, OH 44081
Jeff M
Job Details: 05/20/2021
Installed the new part op tested good.
We serviced a
KITCHENAID WALL OVEN
Model KEHC379JSS08
Near Moreland Hills, OH 44022
Jason N
Job Details: 05/20/2021
Cc unit door glass broke. Confirmed inner oven door glass broke. Quoted for replacement. Ordering.; ordrng 1 WP4449253 (Glass)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 05/20/2021
"Cc unit intermittently draining. Ran diagnostics, did not find any codes in history, but customer states sometimes it will not drain fully. Ran diagnostics cycle, drain seems a little slow. Checked drain hose installation, found drain hose kinked at rubber elbow connection to unit, drain hose routed incorrectly. Corrected drain hose install. Ran wash cycle then cancel drain. Good drain out. Op test good."