We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mentor, OH 44060
Dan H
Job Details: 04/16/2021
"New part is more damaged than the original part. ; and package was crushed(see pics), reordering basket, part is out of stock so not scheduling return appointment ; ordrng 1 W10752719 (Basket)"
We serviced a
WHIRLPOOL UPRIGHT / CHEST
Model WZF34X18DW04
Near Avon, OH 44011
Marie V
Job Details: 04/16/2021
"Part was not available Lowes couldnt find part, also unit was buried. Told them that well re-order part and come back on 04/23/21. ; ordrng 1 W10856583 (Gasket)"
We serviced a
MAYTAG WALL OVEN
Model MEW9627FZ02
Near Westlake, OH 44145
Marie V
Job Details: 04/16/2021
"Cc that the unit does not reach temp, when it does it stays. Ran diag found error code of F5E1 door latch motor not operating. Tested unit,theyre working as designed advice cust if cooking something that takes less than an hours to let unit 10 to 15 more min after buzzer goes off. Advice to monitor. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Amherst, OH 44001
Gabriel P
Job Details: 04/16/2021
Cc that ice was clumped up in bin. Verified and found the fill tube out of position leaking the water into the bin and bottom of freezer causing it to freeze up in clumps reinstalled fill tube properly and tested now working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Brian M
Job Details: 04/16/2021
Cc of no cool Found evap to have ice ball on cap tube Needs evap and compressor and drier ; ordrng 1 W10836706 (evaporator) and 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near North Royalton, OH 44133
David R
Job Details: 04/16/2021
"Cc of squeaking noise in spin. Verified, no error codes. Went through diagnostics. When going into spin there is a loud squeaking coming from gearcase. Nothing stuck. Ordering gearcase, cam and belt. ***office to reschedule ; ordrng 1 W10721967 (Cam) and 1 W11423758 (Gearcase) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATORL
Model WRF560SEHZ00
Near Cleveland, OH 44111
Corina B
Job Details: 04/16/2021
CC that the water and ice do not work. Found the ff section on the coldest temperature. Found the reservoir frozen. Steamed the reservoir out. Set temp tp correct settings. Optest ok. ; used 1 4317943 (ICEMAKER) from stock
We serviced a
WHIRLPOOL DRYER
Model MED7230HW1
Near Cleveland, OH 44113
Corina B
Job Details: 04/16/2021
Replaced the heating element. Optest ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Beachwood, OH 44122
Dan H
Job Details: 04/16/2021
"Installed new door panel, op test good"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Lakewood, OH 44107
Corina B
Job Details: 04/16/2021
Replaced the fan. Heated oven to 350*. Optest ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Lorain, OH 44053
Gabriel P
Job Details: 04/16/2021
Cc that door on fridge is squeaking. Verified and found that the bottom hinge had no lubricantion so we lubricated and now working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW02
Near Lyndhurst, OH 44124
Brian M
Job Details: 04/16/2021
Installed door Broke down box for customer and put it on tree lawn for her OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Elyria, OH 44035
Gabriel P
Job Details: 04/16/2021
"Cc that food was freezing in FF. We verified issue and found that the temperature was set to Celsius and had it to cold causing it to freeze the food changed it to Fahrenheit and set to recommended temperature. Also did the thermister tests, bimetal and damper test all checked good. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Brecksville, OH 44141
David R
Job Details: 04/16/2021
"Customer had POP. Cc not agitating, had got a sheet stuck before but was able to remove. No error codes. Ran diagnostics, all components working. Ran manual spin/agitate, both working. Ran a Rapid Wash , good. Running a Power Was cycle to test out and show customer. Good. Working correctly. Ran test 51/52. Good. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Royalton, OH 44133
David R
Job Details: 04/16/2021
"Replaced part. Ran diagnostics, all components working. No leaks. Running a Express wash cycle before leaving. Customer to monitor. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFCS1RKZHSS
Near Avon Lake, OH 44012
Marie V
Job Details: 04/16/2021
"Cc that the lights are dim and icemaker isnt working. Took temps freezer was at 4* and fresh food section 39*. Pulled ice in out. Had ice in it. Showed cust but when we check the dispenser lights goes crazy on UI and motor sounds but does not stays on or dispense any ice. Turned power off to the unit and waited 3 min turned back on. No lights works and UI has no display on it, it started going on and off. And when opened freezer light came on and it when of again. Unit will need main control. Unit is almost 10 years old. Cust will call back if she wants to continue with repair. If she does we will need second tech to remove refrigerator from wall without scratching floor as well.; ordrng 1 WR55X11098 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS1
Near Moreland Hills, OH 44022
Brian M
Job Details: 04/16/2021
Installed pump and control ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25INSS00
Near Independence, OH 44131
David R
Job Details: 04/16/2021
Replaced part. Tested. Good. Op test ok
We serviced a
WHIRLPOOL MICROWAVE
Model WML55011HS6
Near Rocky River, OH 44116
Corina B
Job Details: 04/16/2021
Replaced the controls. Optest ok
We serviced a
GE REFRIGERATOR
Model CFE29TSDCSS
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/16/2021
Cc unit leaking Found drain pan frosted over Cleared out ice OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Solon, OH 44139
Brian M
Job Details: 04/16/2021
Cc of noise Ran test with towels could not hear any abnormal noises Ran test with more clothes and towels could not hear anything abnormal Finally at end of drain and spin heard noise Clutch and belt needed ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW
Near Solon, OH 44139
Brian M
Job Details: 04/16/2021
Installed door
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFM01
Near Maple Heights, OH 44137
Joe O
Job Details: 04/16/2021
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 3.7oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHW02
Near Avon, OH 44011
Gabriel P
Job Details: 04/16/2021
Cc that drawer was broken in FF. Verified and found plastic drawer has a crack in front so I explained to her that after the 30days with the unit that would be considered cosmetics so I advised her to try to contact whirlpool to get an authorization for us to order the drawer for her or get it pre Id.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seven Hills, OH 44131
David R
Job Details: 04/16/2021
"Replaced parts. Tested, good. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM384ESS1
Near Westlake, OH 44145
Corina B
Job Details: 04/16/2021
"CC that the unit is not working. Started a cycle checked the power at the pump motor on the control 120 volts. Will need a pump and motor. ; ordrng 1 W10805015 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MAV208DAWW
Near Parma, OH 44130
David R
Job Details: 04/16/2021
"Cc unit seems to not be spinning correctly. Found belt and thrust bearing won down, causing unit not to spin completely out. Ordering belt and thrust kit; ordrng 1 12002213 (Thirst bearing kit) and 1 WP21352320 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Parma, OH 44134
David R
Job Details: 04/16/2021
"Readjusted door. Customer is happy with where it is at. Good, op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
Marie V
Job Details: 04/16/2021
"Cc that the unit will not pass wash. Ran diag found error code of F8E1 no fill long fill. Check water valves they are correct, also found drain hose lower than 39 advised cust that the drain hose need to be 39or higher to avoid siphoning. Calibrated unit. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near University Heights, OH 44118
Dan H
Job Details: 04/16/2021
"Customer complaint that unit keeps adding water in rinse cycle, ran diagnostics no error codes found, ran test cycle, all components working properly , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Brook Park, OH 44142
Marie V
Job Details: 04/16/2021
"Cc that the unit is not making ice. Check temps on unit freezer was at 4* and fresh food section at 49. Tem was set at 1 on freezer , ask cust she said she put it down a little more because it was too cold but does not remember setting it to 1 instead of 4 that is recommended. When turned the icemaker back on it cycle but no water came in , found line frozen, unit will need water valve. Cust likes texting better than call for when we come back. And if possible not morning appointment ; ordrng 1 WPW10498976 (Watervalve)"
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/16/2021
Cc that dryer was not heating. Verified and found heating element open. Replaced and working and heating as designed. Opt test ok.
We serviced a
GE DRYER
Model GTDX100EM1WW
Near Eastlake, OH 44095
Joe O
Job Details: 04/16/2021
Installed belt switch. Ran test cycle. Op test ok
We serviced a
AMANA REFRIGERATOR
Model TG18V1L
Near Mentor, OH 44060
Joe O
Job Details: 04/16/2021
"Cc: not cooling properlyFound temps in ff section at 39 degrees, and freezer at 34 degrees. Found unit does not have a full frost pattern. Compressor not running. Found condenser fan not running, compressor over heating. Hand spun condenser fan, unit took off. Needs condenser fan motor. Customer does not want to repair at this time ; ordrng 1 833697 (motor,cond.fan 2w cw), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Solon, OH 44139
Dan H
Job Details: 04/16/2021
"Customer complaint that unit is not making ice, found brown wire through door to ice maker open, unit needs new door; ordrng 1 LW11026425 (Frz door)"
We serviced a
MAYTAG DRYER
Model MED6230HW0
Near Fairport Harbor, OH 44077
Joe O
Job Details: 04/16/2021
"Customer has been using timed dry cycle, and having no issues with timed dry. Outlet thermistor is not needed. Cleaned moisture sensor. Advised customer on moisture sensor. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402EPA02
Near Middleburg Heights, OH 44130
David R
Job Details: 04/16/2021
"Complaint icemkaer making too much ice. Replaced icemkaer, found unit missing bail on/off arm. Had an extra one on truck. Give time for unit to cool down and make ice. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Cleveland, OH 44111
David R
Job Details: 04/16/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model GHW9300PW4
Near Kent, OH 44240
Brian M
Job Details: 04/16/2021
"Cc of noise and plastic chipped off Found bearing to be bad and front tub damaged Needs outer tub and belt ; ordrng 1 W10772607 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10388414 (belt) and 1 W10772617 (tub-outer), used 2 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB2
Near Bedford, OH 44146
Corina B
Job Details: 04/16/2021
"Cust showed pop, sent pic. CC that the cooktop was clicking when turned off. Unit was unplugged when arriving. Turned oven on, no clicking from the sparks harness. Checked the harness, good. Advised cust to get a video if it happens again. Optest ok."
We serviced a
MAYTAG DRYER
Model MED6630HC1
Near Westlake, OH 44145
Corina B
Job Details: 04/16/2021
"CC that the unit turns off after a few minutes and clothes are wet. When moving dryer out the vent is full of water. Advised cust to get the vent cleaned. Called BJ talked to customer about vent. Replaced the control, ui, thermostat, thermistor and grill assembly. Cust did not want the vent to be hooked back up."
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/16/2021
Found water leaking from dispenser found service pointer and senior tech Brian was going to call whirlpool for authorization on part ; ordrng 1 W11465532 (Dispenser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXT02
Near Avon Lake, OH 44012
Gabriel P
Job Details: 04/16/2021
Replaced ui tested and working as designed. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 04/16/2021
Cc that washer leaking. Verified and found under dispenser leaking so we replaced the dispenser. Also explained to customer to cut down on the powdered detergent because they were using a multi purpose baking soda detergent thats used for pools as well and it will make to much suds. So we Called whirlpool techline to document the issue. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GHEXNB01
Near Parma Heights, OH 44130
Gabriel P
Job Details: 04/16/2021
"Found valve whipping ordering is out of stuck office schedule customer once part found ; ordrng 1 W10408179 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near South Euclid, OH 44121
Corina B
Job Details: 04/16/2021
"Cc unit not heating, check power and ok, check heating element and found it was open. Ordering heating element ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT771RWYW01
Near North Olmsted, OH 44070
David R
Job Details: 04/16/2021
Replaced icemkaer. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Chagrin Falls, OH 44023
Corina B
Job Details: 04/16/2021
"Replaced the suspension rods. Ran a calibration. Optest ng. Found loud gear case.Customer wont go through with repair.; ordrng 1 W11454741 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2325TE0
Near Parma, OH 44129
Dan H
Job Details: 04/16/2021
"Customer complaint that unit is not dispensing ice and ice build up on freezer section floor, found evaporator drain tube clogged, found ice frozen together inside of ice bin which caused auger to break, unit needs new ice bin and evaporator drain tube cleared; ordrng 1 241860803 (Ice bin), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Amherst, OH 44001
Marie V
Job Details: 04/16/2021
Replaced main control and motor was damaged by shipping. Reordering part.; ordrng 1 W11310391 (Motor)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Berea, OH 44017
Marie V
Job Details: 04/16/2021
"Cc that unit got too hot, and is not working. Found heating element shorted and thermalfuse open. Unit will need thermostat, heater and thermal fuse. Will double check vent when everything is replaced to check proper air flow, ; ordrng 1 279838 (Heater) and 1 WP3387134 (Thermostat) and 1 WP3392519 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/16/2021
"Installed new sump assembly, op test good"
We serviced a
WHIRLPOOL DRYER
Model WHD3090GW
Near Cleveland, OH 44106
Dan H
Job Details: 04/16/2021
"Customer complaint that unit is is taking too long to dry, unable to properly use diagnostics mode on unit control keeps flashing and randomly exiting, unit needs new control and thermistor ; ordrng 1 W11239098 (Cntrl) and 1 461975011651 (Thermistor)"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Ravenna, OH 44266
Brian M
Job Details: 04/16/2021
Cc no cool Found temps in the 50s Super light frost pattern on evap and ice ball on cap tube Needs sealed system repair Evap and compressor ; ordrng 1 W10836706 (evaporator) and 1 W11092625 (compressor)
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Cleveland Heights, OH 44121
Corina B
Job Details: 04/16/2021
"Replace control, ui, and door latch, unit was not hook to water when we arrive, Cust asked if can hookup water to unit but afraid that well break lines could not connect water"
We serviced a
FRIGIDAIRE RANGE
Model FEF354GSA
Near Thompson, OH 44086
Brian M
Job Details: 04/16/2021
Installed heater Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Pierpont, OH 44082
Joe O
Job Details: 04/16/2021
"Cc: Noise, Not spinning clothes out properlyFound error codes f0e5(off balance) f8e1(long fill no fill) f0e2(over suds). Ran auto test. Found hub worn. Found teeth stripped on gear case. Need hub and gear case. Customer does not want to repair at this time ; ordrng 1 W11454734 (Gear case) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295KES
Near Euclid, OH 44123
Dan H
Job Details: 04/16/2021
"Installed new filter head, op test good"
We serviced a
Maytag Washer
Model MVW5500AWS
Near Perry, OH 44081
Adam
Job Details: 04/15/2021
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near Avon, OH 44011
Marie V
Job Details: 04/15/2021
"Cc that they were doing a self clean on unit and upper door glass exploded, took pics. Gave estimate to cust she said that when she spoke with whirlpool because it was a safety they told her that they were going to replace the hole door no charges, it only shows covering for SC and Labor. Cust will call whirlpool back to get the full authorization.; ordrng 1 WPW10618107 (Glass door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID COOKTOP ELE
Model KECD807XSS00
Near Westlake, OH 44145
Marie V
Job Details: 04/15/2021
"Replaced all parts, tested unit. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Willoughby, OH 44094
Jeff M
Job Details: 04/15/2021
Process of building up inside the freezer I dont see any damage to the units theres no service Poyner talking about this particular issue. What time is a new door will fix the issue; ordrng 1 LW10803965 (Door) and 1 W11178521 (Name plate)
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Mentor, OH 44060
Jeff M
Job Details: 04/15/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Avon, OH 44011
Marie V
Job Details: 04/15/2021
"Cc that the freezer drawer the holder will not stay on, cust had the part, it is broken will need both of them and that the sliding shelf will not stay , one side is broken as well will need the shelf. Took pics. ; ordrng 1 WPW10493169 (Freezer bin) and 1 W10858802 (Freezer bin) and 1 WPW10709175 (Shelf glass)"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Chesterland, OH 44026
Joe O
Job Details: 04/15/2021
"Cc: leaking, filled with sudsCustomer stated unit flashing f8e4 error and beeping. Found float switch dry. Ran test cycle, found excessive suds in unit. Advised customer on soap usage. Cleared suds, op test ok"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44022
Joe O
Job Details: 04/15/2021
"Installed control and lid lock. Entered diagnostics, new lid lock will not unlock. Ohmed out lid lock, found lock switch open. Reordering lid lock.Lid lock out of stock, office to reschedule ; ordrng 1 WPW10482836 (latch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near Newbury Township, OH 44065
Brian M
Job Details: 04/15/2021
Installed sump assembly and control Ran auto test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Oberlin, OH 44074
David R
Job Details: 04/15/2021
Replaced part. Tested. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8000DW5
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/15/2021
"Installed new control, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5700SW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/15/2021
Installed drain pump OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE DISHWASHER
Model GLD5604V00WW
Near Oberlin, OH 44074
David R
Job Details: 04/15/2021
"Cc not working properly or not draining properly. Found drain pump stalling and not pumping out. Also drain hose is completely clogged. Recommend replacing both at the same time. Ordering.; ordrng 1 WD26X10046 (Drain pump) and 1 WD24X10045 (Hose), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44108
Joe O
Job Details: 04/15/2021
Cc: gap in door gasketSteamed out gasket. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near Cleveland Heights, OH 44118
Dan H
Job Details: 04/15/2021
"Installed new valve, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44135
Gabriel P
Job Details: 04/15/2021
Cc that dryer works sometimes. But when we verify dryer is working as designed no problems at all. Explained to Customer they will have to monitor because we can not find any issues with dryer. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/15/2021
Cc no water or ice Found valve not plugged in Plugged valve in OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED8000BW0
Near Oberlin, OH 44074
David R
Job Details: 04/15/2021
Replaced part. Tested. Good. Dryer is tumbling. Heat cycling. Op test ok
We serviced a
WHIRLPOOL FREEZER
Model EV160NZTQ02
Near Chardon, OH 44024
Jeff M
Job Details: 04/15/2021
The fan motor failed needs replaced; ordrng 1 WPW10236142 (Motor) and 1 Sh
We serviced a
JENN-AIRE REFRIGERATOR
Model JFC2290VEM8
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/15/2021
"Customer complaint that unit is not making ice , confirmed, ice maker did not cycle but is receiving 120vac , unit needs new ice maker , installed new ice maker , op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF532SMHZ02
Near Cleveland Heights, OH 44118
Corina B
Job Details: 04/15/2021
CC right hand gasket ripped and door dont seat flush. Confirmed and will need both gaskets. Office to reschedule ; ordrng 1 W10830283 (Door gasket left) and 1 W10830162 (Door gasket right)
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Wellington, OH 44090
David R
Job Details: 04/15/2021
Replaced parts. Ran test 51/52. Good. Op test ok
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ5
Near Westlake, OH 44145
Marie V
Job Details: 04/15/2021
"Cc that the unit is making a vibration and shuts down. It does not always happens is intermittently. Fans does not have anything on it that will make this noise. Called whirlpool tech line spoke with Kathy. Ask me to make sure that the door was closing properly and that theres no dents or anything around the frame of the door and unit. Confirmed she said is a relay on control that will need to be replaced. ; ordrng 1 W11467778 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS9
Near Moreland Hills, OH 44022
Brian M
Job Details: 04/15/2021
Installed wheels; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Cleveland, OH 44143
Joe O
Job Details: 04/15/2021
Installed control and ui. Ran auto test and calibration. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44115
Corina B
Job Details: 04/15/2021
Replaced the door and ui. Brought core back for return. Optest ok.
We serviced a
MAYTAG WASHER
Model MHW6630HW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/15/2021
Harness was replaced on unit tested and working as designed. Opt test ok.
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Orwell, OH 44076
Jeff M
Job Details: 04/15/2021
The unit had an overflow code I inspected the sensor hose its intact. I reset re-calibrated the machine the unit failed to stop filling on sensor Phil. Needs a new main control board estimate only; ordrng 1 W11124710 (Control) and 1 Sh
We serviced a
KITCHENAID DISHWASHER
Model KUDS35FXSS5
Near Shaker Heights, OH 44122
Dan H
Job Details: 04/15/2021
"Installed new valve and chopper blade, op test good"
We serviced a
JENN-AIR WALL OVEN
Model JJW9630DDS
Near Chardon, OH 44024
Jeff M
Job Details: 04/15/2021
The upper cooling fan is not rotating needs a new cooling fan. 2 count ; ordrng 1 WP74008383 (Fan) and 1 Sh
We serviced a
MAYTAG DRYER
Model MEDP575GW1
Near Chardon, OH 44024
Jeff M
Job Details: 04/15/2021
The dryer will only run for 10 minutes and then it will shut down once it cools down itll kick back on on its own. The motor is overheating. The machine is doing this while there is no vet attached to the machine it has really good airflow and still overheating. Needs a new motor; ordrng 1 W10841144 (Motor)
We serviced a
MAYTAG COOKTOP ELE
Model MEC8836HS00
Near Windsor, OH 44099
Jeff M
Job Details: 04/15/2021
The unit is operating as The burner arrived damaged I have the switch for return. This model the rapid heat burner is the back right not the back left like he thought the left burners are not designed to boil water rapidly theyre designed to be bridged and use the griddle with
We serviced a
GE MICROWAVE
Model ZMC1095SF03
Near Solon, OH 44139
Dan H
Job Details: 04/15/2021
"Customer complaint that unit is not heating, confirmed, unit needs new magnetron , problem is on high voltage side, capacitor and diode are good, unit needs new magnetron; ordrng 1 WB27X10089 (Mag), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Chagrin Falls, OH 44022
Dan H
Job Details: 04/15/2021
"Customer complaint of chemical smell, good frost pattern on evaporator, no refrigerant smelled, no electrical burning smells either, I smell apples and oranges in fresh food section , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Solon, OH 44139
Brian M
Job Details: 04/15/2021
Found oil all over bottom of gearcase Replaced gearcase Ran auto test and calibration OP Test Ok
We serviced a
SAMSUNG DRYER
Model DVG50M7450P
Near Middleburg Heights, OH 44130
Dan H
Job Details: 04/15/2021
"Installed new control , op test good"
We serviced a
MAYTAG WASHER
Model MHWE251YG00
Near North Ridgeville, OH 44039
David R
Job Details: 04/15/2021
"Cc clothes with larger loads can be damaged, leaking water. Found tiny hole on gasket, leaking water right down front panel. Service Pointer goes over clothes damage. Will need need bellow and glass door. Gave estimate to customer, customer paid SVC. Did not order parts; ordrng 1 WPW10381562 (Bellow) and 1 WPW10388315 (Galss), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Highland Heights, OH 44143
Joe O
Job Details: 04/15/2021
"Cc: filter will not go in, cloudy waterFound filter installed upside down. Flipped filter, found cloudy water at the beginning of the filtered water. Cycled water. Water cleared up. Op test ok"
We serviced a
MAYTAG RANGE
Model MER8650ES0
Near Solon, OH 44139
Brian M
Job Details: 04/15/2021
Installed cook top OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 04/15/2021
Control board was replaced tested unit and working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Olmsted Township, OH 44138
David R
Job Details: 04/15/2021
"Replaced all parts, dispenser had a little tab broken, replaced from t/s. Ran diagnostics, good. All components working. Ran a normal cycle, good. Op test ok; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Rocky River, OH 44116
Corina B
Job Details: 04/15/2021
"Cc unit has a whoosh noise, found vent not hook on back of unit, connected vent ran optest ok."