Near Shaker Heights, OH 44122
Jason N
Job Details:
10/05/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Cc unit loosing cooling in freezer randomly, thinks the doors are still not sealingChecked doors, both doors making good contact to cabinet. Ran thermistor tests, all passed. Checked condenser fan and evap fan condition. Both checked good. Changed defros
Near Westlake, OH 44145
Gabriel P
Job Details:
10/05/2020
DISHWASHER KITCHENAID KDTM404KPS0 Found loud noise coming from motor ordering pump assembly ; ordrng 1 W11416362 (PUMP ASSEMBLY )
Near Lorain, OH 44055
Gabriel P
Job Details:
10/05/2020
WASHER WHIRLPOOL WTW8500DC0 Found error code f6e3 and f6e2 lost communication will need both boards customer will call whirlpool to see if they would cover for parts otherwise she will not fix
Near Mentor, OH 44060
Joe O
Job Details:
10/05/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Installed Orion board. Compressor is running. Ran test 38 compressor at 100%. Found unit running at 42.1 watts continuously. Per trouble shooting guide(w11477599) unit needs checked for high side leaks. Spoke with BJ. Need nitrogen tech to check for leaks
Near Streetsboro, OH 44241
Brian M
Job Details:
10/05/2020
WASHER MAYTAG MVWB955FW Installed UI OP Test Ok
Near Garfield Heights, OH 44105
Jason N
Job Details:
10/05/2020
WASHER ROPER RTW4516FW2 "Cc unit not advancing cyclesRan diagnostics, found codes f7e5 for shifter fault and f5e2 for lid lock fault. Ran auto test, all function passed. Ran manual lid lock test multiple times, lid lock functions normal. Started normal cycle, cycle advancing cor
Near Ravenna, OH 44266
Brian M
Job Details:
10/05/2020
WASHER WHIRLPOOL n/a "Cc unit not spinning or going to rinse Found lid lock not functioning and no cold water entering Needs lid lock and water valve ; ordrng 1 WPW10432353 (water inlet valve) and 1 W10404050 (lid lock), used 1 SHIPPING (shipping and handling) from stock"
Near Amherst, OH 44001
Gabriel P
Job Details:
10/05/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Customer complaints that intermittently it show po on user interface and they have to unplug unit in order to get it to work ordering controls and they also said they get power outages in Amherst ; ordrng 1 W11224256 (cntrl-elec) and 1 W11405309 (UI)
Near Lorain, OH 44053
Gabriel P
Job Details:
10/05/2020
WASHER WHIRLPOOL WTW4816FW2 "When arrive found dog poop in front unit I could of left but instead I ask young man to clean it he pick up poop with a bag but he did not mop the floor so I mop it myself next time there will be no service if is like that again Replace parts then ran ca
Near Willoughby, OH 44094
Jeff M
Job Details:
10/05/2020
FREEZER WHIRLPOOL WZF56R16DW04 Customer described the unit shutting off randomly. This service pointer talks about that issue and corrects the issue; ordrng 1 W10861568 (alarm-fzr)
Near Chardon, OH 44024
Jeff M
Job Details:
10/05/2020
WASHER MAYTAG MAH6500AWW "The unit was not lock all the time I wasnt able to copy the issue most likely the lock is the issue est only ; ordrng 1 WP22003593 (latch), used 1 SHIPPING (shipping and handling) from stock"
Near Amherst, OH 44001
Gabriel P
Job Details:
10/05/2020
REFRIGERATOR AMANA ASI2575GRS00 Found customer 2 liter pop frozen advise then to put all liquid drinks in second shelf also to not block vent otherwise everything will start freezing in the back and found vent setting at the coldest temperature change it to cold
Near Valley View, OH 44125
Jason N
Job Details:
10/05/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit frosting in freezerCustomer stated it will randomly buildup frost in the freezer, then go away. No frost buildup in freezer at this time. Gasket checks good, good seal. Found freezer door self closure not always pulling in tight. Used food grade
Near Cleveland, OH 44111
Corey L.
Job Details:
10/05/2020
DRYER WHIRLPOOL WGD4815EW2 "Customer complaint of a noise while running, confirmed found belt fraying and is half way through breaking belt tapping on drum while rotating, unit needs new belt drive; ordrng 1 341241 (belt,drive)"
Near Elyria, OH 44035
Gabriel P
Job Details:
10/05/2020
WASHER WHIRLPOOL WTW4816FW2 "Found a door lock failure replace from truck stock,opt test ok; used 1 W11307244 (DOOR LOCK) from stock"
Near Cleveland Heights, OH 44118
Dan H
Job Details:
10/05/2020
WASHER AMANA NTW4516FW3 "Installed new basket, op test good"
Near Avon Lake, OH 44012
David R
Job Details:
10/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Evap box was dented/crushed. Evap crushed in the middle. Took pics. Will have to reschedule. If any openings, schedule. 4 job count; ordrng 1 W11116006 (evaporator)"
Near Jefferson, OH 44047
Jeff M
Job Details:
10/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Upon my arrival the user display showed cooling off I turned it back on the unit started cooling operation tested good I am not sure why the coolant got turned off
Near Mentor, OH 44060
Joe O
Job Details:
10/05/2020
WASHER WHIRLPOOL WTW7500GC2 "Cc: noise, randomly shut down, off balanceFound error codes f3e2(inlet water temp fault) f0e4(spin limited by water temp) f2e1(stuck key). Ran manual cold and hot valve, ohmed out thermistor. Thermistor checked at 1.6k ohms(out of range). Found gearcase
Near Shaker Heights, OH 44122
Corey L.
Job Details:
10/05/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVS01 "Installed filter housing, op test good"
Near Avon Lake, OH 44012
David R
Job Details:
10/05/2020
BEVERAGE CENTER KITCHENAID KBCS24RSBS02 "Cc of humming. Humming coming from Compressor, cond fan is not running. Will spin by hand but stop after a short while. Will need fan, customer paid SVC. do not order parts ; ordrng 1 WPW10299090 (motor-cond), used 1 SENIORDISCOUNT (senior discount), an
Near Brook Park, OH 44142
David R
Job Details:
10/05/2020
DRYER WHIRLPOOL WGD5100HW0 "F3E2 error code. Went through what last tech did. Followed tech sheet for error, went and tech harness, moisture sensors and thermistors. All check in range of where they should be. Next step per tech sheet is to replace ACU. Replacing all parts together
Near Mentor, OH 44060
Joe O
Job Details:
10/05/2020
DRYER WHIRLPOOL WED7500GC0 "Cc: noise, softener sheets getting stuckFound noise from unit is normal operation. Found gap in lint screen grill. Needs lint screenFound venting smashed behind unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fi
Near Shaker Heights, OH 44122
Corey L.
Job Details:
10/05/2020
DISHWASHER WHIRLPOOL "Customer complaint wheel on upper rack fell off, confirmed, replaced adjusters with updated kit, sent, op test good"
Near Cleveland, OH 44108
Jason N
Job Details:
10/05/2020
DISHWASHER KITCHENAID KDFE104DSS3 Installed ui console. Ran wash test. Op test good.
Near Mantua, OH 44255
Brian M
Job Details:
10/05/2020
DISHWASHER IKEA IUD7555DS3 Cc unit not starting Ran diagnostics found error for float switch relay Found relay to be stuck open Needs control ; schdld next appmnt for 10/13 TUE !
Near Willoughby, OH 44094
Jason N
Job Details:
10/05/2020
REFRIGERATOR MAYTAG MFI2067AEB4 Installed freezer door gasket. Steamed pliable to ensure good seal to cabinet. Op test good.
Near Conneaut, OH 44030
Jeff M
Job Details:
10/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit tested good. The 2l trivet is broken cust can install ; ordrng 1 W11026418 (trivet)
Near North Madison, OH 44057
Joe O
Job Details:
10/05/2020
DRYER MAYTAG MED5500FW2 "Cc: not heatingFound element and outlet thermistor open. Needs element and outlet thermistor. ; ordrng 1 WP3387747 (element8667) and 1 WP8577274 (thermistor3212), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Corey L.
Job Details:
10/05/2020
REFRIGERATOR KENMORE 106.589048 "Customer complaint fridge temps are high but frz is ok, confirmed temp was 45 in ff and 0 frz, ff set at max and frz 3/4 to coldest, found thermostat failed; ordrng 1 WP2315562 (thermostat), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipp
Near Palmyra Township, OH 44266
Brian M
Job Details:
10/05/2020
RANGE WHIRLPOOL WFE710H0AS1 Installed bake element Ran test bake to 350OP Test Ok
Near Nelson Township, OH 44231
Brian M
Job Details:
10/05/2020
WASHER MAYTAG MVWC565FW2 Cc unit leaking water and drain pump kicking in Found water valve stuck open Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock
Near Parma, OH 44134
David R
Job Details:
10/05/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVB04 "Replaced parts. Tested, steamed. Good. Leave closed for half an hour. Unit is good. Op test ok"
Near Madison Township, OH 44057
Joe O
Job Details:
10/02/2020
WASHER MAYTAG MHW5630HW0 "Found tub cracked, also found mounting point for counter weight not bored out for screw(took pics). JM called whirlpool tech line spoke with TJ. He stated to talk to the extended warranty company, let them know we are having issues getting a good tub. Re
Near Cleveland, OH 44113
Jason N
Job Details:
10/02/2020
DRYER WHIRLPOOL WET4027HW0 "Could not install timer, wrong part ordered. Reordering. ; ordrng 1 W10854240 (timer)"
Near Maple Heights, OH 44137
Dan H
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRS342FIAM02 "Customer complaint that unit is making knocking noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 W10899382 (Damper), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
David R
Job Details:
10/02/2020
WASHER AMANA NTW4516FW3 "Cc tap cold not working. Found no fill long fill error code. Water coming from house good. Went through tech sheet, valve not blocked, valve in range but still trickling in, per tech sheet says order control. Ordering control and valve. ; ordrng 1 W11170
Near Cleveland, OH 44114
Corina B
Job Details:
10/02/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 CC that the unit is not not washing. Found the control not sending power to the pump and motor. ; ordrng 1 W11305308 (Control) and 1 W11085683 (Pump and motor)
Near Avon Lake, OH 44012
Corey L.
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL KSSC42FKS00 "Customer complaint fridge getting warmer and frz getting colder, confirmed -10 frz and 56 ff, found cold air return blocked, found cardboard blocking hole, removed and quoted to clear ice, ok, cleared ice, found non replaceable rubber in one of the two c
Near Kent, OH 44240
Brian M
Job Details:
10/02/2020
WASHER WHIRLPOOL MVWX655DW1 "Cc unit not spinning out properly and has loud noiseSuspect tub hub damage but could not remove washplate without damaging it Needs tub hub and washplate ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and hand
Near Westlake, OH 44145
David R
Job Details:
10/02/2020
DISHWASHER MAYTAG MDB8959SKZ0 Cc not draining. Found metal blades on drain pump broke off. Ordering drain pump. ; ordrng 1 W11412663 (DRAIN PUMP)
Near Chagrin Falls, OH 44022
Jason N
Job Details:
10/02/2020
COOKTOP ELE JENN-AIR JGD3430WS00 "Cc unit needs burner valve replaced. Confirmed LR burner valve seized, replaced using customer supplied part. Checked for gas leaks, none. Ran burner test on all burners. Good ignition and flames on all burners. Op test good."
Near Orange, OH 44022
Jason N
Job Details:
10/02/2020
REFRIGERATOR KITCHENAID KBFO42FTX00 "Cc unit ice maker leaking into freezerCustomer states it started over the weekend, leaking into the ice container and bottom on freezer. They turned ice maker off. Turned ice maker back on, ran manual harvest test, ice cubes stuck in ice mold. Removed st
Near Madison, OH 44057
Joe O
Job Details:
10/02/2020
RANGE KITCHENAID KSGB900ESS3 Installed control and ui. Ran test bake. Op test ok
Near Strongsville, OH 44136
Corey L.
Job Details:
10/02/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint of loud banging when spinning, ran high and low spin, no excessive shaking empty, unit is operating as designed"
Near Mentor, OH 44060
Jeff M
Job Details:
10/02/2020
WASHER WHIRLPOOL WTW7120HW0 Installed new part unit tested failed. I plug the machine in after installing the new parts it would not work I did a calibration cycle as soon as the drain pump kicked on the main control board sparked I tested the wiring harness the wiring harness is go
Near Euclid, OH 44119
Corina B
Job Details:
10/02/2020
DRYER AMANA NED4655EW1 CC that the unit does not turn on. Checked the terminal block 0 volts. Checked the breaker was tripped. Started the dryer 22 amps when running. If it keeps tripping will need an electrician to replace the breaker. Optest ok.
Near Bedford, OH 44146
Dan H
Job Details:
10/02/2020
REFRIGERATOR AMANA ART318FFDB07 "Customer complaint that unit is not working at all, confirmed, found power cord not plugged into unit, connected, all components started , op test good"
Near Cleveland, OH 44113
Corina B
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Replaced the control and thermistor. Optest ok; saved tckt
Near Strongsville, OH 44136
Corey L.
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB04 "Installed compressor and drier, held 29 vac for 10 min, filled unit with about 2.5 oz r134a and found leaking at drier connection, re-soldered and held vac again, added 5.5 oz, frost pattern on all coils after 15 minutes, op test good; used 1 W10897196
Near Cleveland, OH 44102
Corina B
Job Details:
10/02/2020
FREEZER CHEST WHIRLPOOL AQC0902GRW00 Unit is still under warranty with rent a center. Cust does not have a receipt. When we set up an appointment pre Id the power cord. Do not order cord until we get a receipt from customer ; ordrng 1 W10668542 (Cord)
Near Cleveland, OH 44113
Corina B
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Replaced the control and thermistor. Optest ok
Near Lakewood, OH 44107
Corina B
Job Details:
10/02/2020
DISHWASHER GE GDF630PSM3SS "CC that the unit is leaking from the door. Start a cycle found the insulation by the door is wet. Will need a gasket at the door. ; ordrng 1 WD08X21894 (Gasket), used 1 Shipping from stock"
Near Lorain, OH 44053
Gabriel P
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Found no issue,there was ice on tray advise customer how ice maker works,opt test ok"
Near Kent, OH 44240
Brian M
Job Details:
10/02/2020
DRYER WHIRLPOOL WED7990XG0 Cc of noise Found idler pulley damaged replaced using repair kit from truck stock Ran test cycle OP Test Ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Streetsboro, OH 44241
Brian M
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Cc of frost build up Found front left hand side to have snow like build up Found no issue with unit possibly from door being propped open over night Advised to watch
Near Mentor, OH 44060
Jeff M
Job Details:
10/02/2020
WASHER WHIRLPOOL WFW8540FW1 Installed new part unit tested good
Near Willoughby, OH 44094
Jeff M
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 I took the bin out shook it pushed back in place unit started making more ice icemaker was just jammed. I showed the customer how to do this the issue is the fridge is really close to the wall makes it impossible to take the bin out completely I showed he
Near Highland Heights, OH 44143
Corey L.
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV "Installed control, op test no good, ordering ui as power routes through ui as well; ordrng 1 W11265135 (panel-ui)"
Near Parkman Township, OH 44062
Brian M
Job Details:
10/02/2020
WASHER WHIRLPOOL MVWB865GW0 Cc unit will not power on Found UI dead will not power up Needs UI and control ; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)
Near Mentor, OH 44060
Jeff M
Job Details:
10/02/2020
WASHER WHIRLPOOL WTW8500BW0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Brooklyn, OH 44144
Corey L.
Job Details:
10/02/2020
WASHER WHIRLPOOL WTW4850HW1 "Customer complaint hot water leaks into washer when turning valve on, confirmed water valve failed, pressure is ok, replaced valve with ts part, calibrated, op test good ; used 1 W10683603 ("
Near Highland Heights, OH 44143
Corey L.
Job Details:
10/02/2020
REFRIGERATOR KITCHENAID KBFS20EVMS13 "Customer complaint frz leaking randomly and ice on floor of frz, confirmed, found unit has duck bill style drain valve, quoted to replace with parts covered, ok, replaced with ptrap and cleared ice, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Aurora, OH 44202
Brian M
Job Details:
10/02/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer showed pop took pic Installed clip OP Test Ok
Near North Olmsted, OH 44070
David R
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVY04 "Cc FZ is frosting up, FF not cooling. FZ gasket not closing all the way, found drawer off hinges, fixed but gasket still has gaps, tried hot gun still gaps. Found cond fan motor has a humming sound to it, nothing hitting. Control not sending voltage down
Near Cleveland, OH 44135
David R
Job Details:
10/02/2020
DISHWASHER MAYTAG MDB6600AWW "Unit about 15 years old. Cc leaking, noises during operation, soap not dispensing. Found big leaking coming from valve and hoses connecting to tub 99002646, 99002647, 99002867, 99002954, 99002955, 99002628. All parts are seals and valve are discontinued.
Near WARRENSVL HTS, OH 44122
Joe O
Job Details:
10/02/2020
MICROWAVE JENN-AIR JMW3430DP02 "Installed microwave light. Tested. Customer stated her oven light started turning itself on. Found service pointer (W11251040B) states to replace control assembly if ui version was 13.00.00 or earlier. Confirmed ui version is 13.00.00. Needs uiUi show ou
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
10/02/2020
WASHER WHIRLPOOL WTW8040DW4 Found error code f2e1 stuck key ran calibration and auto test pass advise her to just set her finger at the start button and dont press it and to sometimes robed fingers
Near Aurora, OH 44202
Brian M
Job Details:
10/02/2020
RANGE WHIRLPOOL WFE975H0HZ1 Installed knobOP Test Ok
Near Avon, OH 44011
Gabriel P
Job Details:
10/02/2020
DISHWASHER WHIRLPOOL WDT710PAYM6 "Replace pump assembly,opt test ok"
Near Aurora, OH 44202
Brian M
Job Details:
10/02/2020
DRYER MAYTAG MEDB750YW0 Installed latch OP Test Ok
Near Cleveland, OH 44111
David R
Job Details:
10/02/2020
WASHER MAYTAG MAH5500BWW "Cc console light not lighting up, sometimes intermittent where it will come on then it wont, sometimes holding down or pressing different buttons will make it work when plugging in. Unit unplugged, plugged in, everything came on correctly. Went through
Near Brooklyn, OH 44144
David R
Job Details:
10/02/2020
DRYER MAYTAG MED7230HW0 "Found wires burnt at control, main harness and control. Ordering parts; ordrng 1 280148 (cutoff-tml) and 1 W10909685 (fuse-thrml) and 1 W11164041 (HARNESS ) and 1 W11441687 (CONTROL ) and 1 WP3387747 (element) and 1 WP8557403 (thrmst-fix)"
Near Brooklyn Heights, OH 44131
Corina B
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Replaced the harness. Steamed the evap out. Optest ok; used 1 Shipping from stock
Near Cleveland, OH 44104
Corina B
Job Details:
10/02/2020
WASHER MAYTAG MVWC565FW2 CC that the unit does not work. Found the drain hose is laying on the ground. Raised the drain hose. Started a cycle. Optest ok.
Near Bedford Heights, OH 44146
Dan H
Job Details:
10/02/2020
WASHER MAYTAG MVWB835DW1 Customer complaint of error codes and unit is not draining. Ran diagnostics found F7E1 Drain pump system problem. Check drain pump theres was nothing in it. Try to drain the water out and it failed. Replace drain pump from truck stock. Op test good HV; us
Near Parma, OH 44130
Dan H
Job Details:
10/02/2020
WASHER MAYTAG MVWB865GW0 "Customer complaint of no power, no buttons are working, ran diagnostics found f6e2(communication error), error code, unit passed user interface test, unit needs new control; ordrng 1 W11162440 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
Near Euclid, OH 44117
Joe O
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed solenoid. Tested. Op test ok
Near Orwell, OH 44076
Brian M
Job Details:
10/02/2020
WASHER MAYTAG MHW5630HC0 Cc of leak Found leak coming from dispenser area Needs dispenser ; ordrng 1 W11465533 (Dispenser)
Near Ashtabula, OH 44004
Jeff M
Job Details:
10/02/2020
WASHER ROPER RTW4516FW2 Unit was not working when I got there. I found the belt came off. I put the belt back on I was not able to find a reason why the belt originally came off. Unit tested good
Near Munson Township, OH 44024
Joe O
Job Details:
10/02/2020
REFRIGERATOR JENN-AIR JSD2695KES "Installed ice maker, cycled ice maker. Op test ok"
Near Cleveland, OH 44111
Dan H
Job Details:
10/02/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Customer complaint that the unit is showing door open, confirmed. The cover on magnet is broken. Will need to order part. HV; ordrng 1 W11225850 (Cover)"
Near Parma, OH 44130
Dan H
Job Details:
10/02/2020
DISHWASHER MAYTAG MDB4949SHZ "Customer complaint that unit is not draining and door is not closing, found door strike bent, corrected, unit drained, op test good"
Near Rocky River, OH 44116
Gabriel P
Job Details:
10/02/2020
WASHER WHIRLPOOL WTW5105HW0 "Customer started a load when I arrive on rinse and spin is working as design at the moment ran diagnostics wants cycle was finish found error f0e5 off balance load and f0e3 overload re calibration,opt test ok"
Near Westlake, OH 44145
Gabriel P
Job Details:
10/02/2020
DISHWASHER KITCHENAID KUDE60FXSS0 "Just needed leveling no leak after running auto test ,opt test ok"
Near Parma, OH 44129
Dan H
Job Details:
10/02/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed new control and harness, op test good"
Near Rock Creek, OH 44084
Brian M
Job Details:
10/02/2020
WASHER FRIGIDAIRE FAFS4272LA0 "Cc unit not rinsing Found unit unable to make proper selections Would not start a cycle lights are all flickering and once powered off unit starts on its own Also found water behind unit could not determine the cause due to unit pushed into a closet (wou
Near Middleburg Heights, OH 44130
David R
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL GARF30FDGB00 "One gasket not needed, replaced, steamed. Customer also said door opening by itself. Unit is on a incline slope, leaning forward more. Drinks are on door, so could cause unit door to open. All sounds sound normal coming from compressor and fans. Might he
Near Parma Heights, OH 44130
Dan H
Job Details:
10/02/2020
WASHER WHIRLPOOL n/a "Customer asked who called us, said that she never called us and that she was sick, never went in to see unit"
Near Cleveland, OH 44102
Dan H
Job Details:
10/02/2020
OTR MICROWAVE KITCHENAID KMHS120ESS2 "Installed new magnetron , found transformer spade terminal broken off, unit needs new transformer ; ordrng 1 W10880342 (Transformer)"
Near Shaker Heights, OH 44120
Corina B
Job Details:
10/02/2020
RANGE MAYTAG MGR6775BDW CC that they smell gas in the lower oven. Checked the igniter 2.88 amps. Replaced the igniter from t/s. Heated oven to 300*. Optest ok; used 1 12400035 (Igniter) from stock
Near Strongsville, OH 44136
David R
Job Details:
10/02/2020
COOK TOP JENN-AIR JED8345ADB14 "Cc back right burner not working. Found tip of receptacle and burner burnt. Ordering ; ordrng 1 WP3191454 (elmnt-surf 75.63) and 1 WP74007474 (rcptcl-elm 55.62), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
David R
Job Details:
10/02/2020
DISHWASHER MAYTAG MDB4949SKW0 "Cc of error code. Checked to make sure garbage disposal wasnt plugged, good. Draining slow. Found metal bracket on drain pump knocked off, corrected and put back on, tested multiple times, drained out all the way. Op test ok"
Near Euclid, OH 44132
Jason N
Job Details:
10/02/2020
WASHER WHIRLPOOL WTW5000DW2 "Cc unit not advancing cyclesRan diagnostics, no codes stored. Ran heavy duty cycle with 5 large towels. Unit tests normal. Canceled and heavy duty cycle again. Unit test normal. Ran drain and spin. Unit test normal. Could not duplicate any issue with the
Near Willoughby, OH 44094
Jason N
Job Details:
10/02/2020
REFRIGERATOR KITCHENAID KRFF507ESS00 "Cc unit not making ice, and sometimes its meltsRan ice maker diagnostics, found code e2 for motor lost position. Ran manual harvest test, returned 02 harvest not complete. Unit needs ice maker. Ran ice maker fan test 36 and ice box thermistor 37 both pa
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replace all parts opt test ok
Near Cleveland, OH 44135
Gabriel P
Job Details:
10/02/2020
WASHER AMANA NTW4516FW3 Found error code f8e1 long fill no fill and f0e2 over suds drain did not had a gap so it was siphon water back plus it wasnt 35 inch high advise customer what to do
Near Middleburg Heights, OH 44130
Gabriel P
Job Details:
10/02/2020
DRYER WHIRLPOOL WGD49STBW2 "Found open thermal fuse replace from t/s ,opt test ok also took pictures of pop"
Near Cleveland Heights, OH 44106
Corina B
Job Details:
10/02/2020
REFRIGERATOR KITCHENAID KRFC400EWH00 CC that the unit is not making ice and the water is not coming out strong. Used the bypass plug water is filling properly. Ice maker is not cycling. Replaced the ice maker from t/s. . Advised cust to replace the filter. Optest ok; used 1 WPW10300024 (Ice
Near Jefferson, OH 44047
Brian M
Job Details:
10/02/2020
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Cc unit not accepting level foot on right side Found whole not drilled properly Called whirlpool they had me do a video call to show defect spoke with Dustin Manufacturing defect
