Local Reviews
Powered by Fluid LOCAL
Brian M.
REFRIGERATOR GE GSE22ETHBWW Cc of rattle and when you push on fridge it stops Could not duplicate noise All fans are on and running with out noise OP TEST OK
Brian M.
RANGE WHIRLPOOL KDRS505XSS01 Installed harness and control Ran test bake OP TEST OK
Brian M.
WASHER WHIRLPOOL WTW6200VW0 Cc of grinding noise Ran Auto test and manual test could not duplicate grinding noise OP TEST OK
Brian M.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc that unit is not washing Found wire on diverter loose Ran test cycle Both upper and Lower spray arms are functioning as they should OP TEST OK
Brian M.
REFRIGERATOR WHIRLPOOL WRSA15SNHZ01 Customer emailing service@fredsappliance.com the POP info Cc that unit has dings and dents on door Customer was suppose to have doors ordered From AJ Matterson But she has not received anything. Advised to get ahold of AJ Matterson and follow up with Fred’s on the estimated time of delivery of those doors If AJ Matterson didn’t order maybe it’s something we can get ordered for her
Jeff M.
DISHWASHER WHIRLPOOL WDT720PADM2 The diverter motor can’t find home position. The unit needs a new DIVERTER MOTOR; ordrng 1 W10537869 (motor) and 1 WPW10082853 (CLIPS)
Jeff M.
WASHER MAYTAG MAV4757AWW "The transmission is failing needs replaced est only ; ordrng 1 35-6615 (ht trans s), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 See bm pvr
Robert A.
FREEZER MAYTAG MZF34X16DW00 "Found molex plugs in evap area burnt/shorting, would need heater harness fan harness, control and harness through cabinetCalled wptl rick. Non repairableCust to call cust relationsSr 77238310931-800-253-1301; saved tckt"
Robert A.
REFRIGERATOR GE GSS25KGSCCC "Found water line in frz door frozen, good flow at bottom of door, needs heater kit and tube; ordrng 1 WR17X2891 (TUBE2641) and 1 WR49X10173 (DISP NEATER KIT7798), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
DISHWASHER WHIRLPOOL GU3100XTVB "Found 120vac at c/b, no response fron keys, needs control; ordrng 1 WPW10221913 (CONTROL)"
Robert A.
WASHER MAYTAG MVWB835DW3 "Replaced valve, ran test 51, op test ok"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SMYB04 The unit has frost Accumulating in the freezer needs a sensor kids a new fan blades customer had someone try to call the machine out with a hairdryer; ordrng 1 WP2163777 (FAN BLADES ) and 1 WPW10383615 (THERMISTER )
Jeff M.
WASHER MAYTAG MVWX655DW1 The unit had a no fill long fill code I was unable to find the cause of the code everything tested good I gave the customer a rundown on how to use the machine
Robert A.
MICRO/OVENCOMBO MAYTAG MMW9730FZ02 "Installed light bulb, op test ok"
Macaulay G.
DISHWASHER WHIRLPOOL WDF520PADB7 Replaced console. Tested ok.
David R.
DRYER WHIRLPOOL WGD6600WL0 "Found thermal fuse open. Replaced, tested out. Op test ok.; used 1 WP3392519 (THERMAL FUSE 15.40) from stock"
David R.
WASHER MAYTAG MHW5100DW0 "F9E1 long drain. Checked drain hose, clear. Checked drain, cleared all the debris. Ran test mode. Ran normal wash. Op test ok."
David R.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Ice maker was stuck and would not cycle. Replaced with ice maker from t/s. Watch cycle and call for water. Op test ok.*****Customer to text/email proof of purchase.; used 1 W10884390 (ICE MAKER ASSY) from stock
Dan H.
WASHER ESTATE TAWS700EQ2 "Customer complaint that unit is not draining, confirmed, found lid switch physically broken, unit needs new lid switch ; ordrng 1 3949247V (switch-plg)"
Dan H.
DISHWASHER FRIGIDAIRE FGID2466QF5A "Customer complaint that upper rack falls out, confirmed, unit needs new upper rack tracks and wheels; ordrng 2 154597801 (slide)s and 8 154767502 (roller assembly)s"
Brian M.
WASHER MAYTAG MVWB835DW0 Cc of unit not always washing .. sensing properly RAn Auto Test found washplate to be overly loud Found debris underneath washplate Removed debris Ran Auto test again OP TEST OK Ran calibration Advised to use as normal could not duplicate a non working condition
Brian M.
DISHWASHER GE PDT845SSJ0SS "Cc: leakingRan unit, found excessive suds in unitAlso found drain hose not looped properlyPut zip tie on drain to raise loop"
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM3 "Customer complaint dishwasher doesn’t clean well, found paper in drain screen, wash motor is clogged with debris, no cups filled during four cup test, unit needs sump asm, also two leds on the console are out; ordrng 1 W10837026 (SUMP ASM) and 1 WPW10733627 (CONSOLE)"
Dan H.
REFRIGERATOR AMANA ARB1914CW "Customer complaint that unit is not cooling, fresh food section temperature at 70 degrees, freezer section temperature at 70 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair ; ordrng 1 W10160407 (compressor 403.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not powering on, pressed start button, unit started, ran diagnostics no error codes found, unable to duplicate the problem, unit is operating as designed"
Robert A.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Ff and frz 57deg, frist only by cap tube, comp pulling .5amp, tapped lowside, in 20”vac, added r134a, unit cooling, needs evap and comp; ordrng 1 W10507884 (COMP) and 1 W11256565 (EVAP), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Corina B.
MW-HOOD COMBO MAYTAG MMV4205BAS Used touch up paint for the cabinet. Heated a cup of water. Optest ok.
Dan H.
RANGE WHIRLPOOL WFE525S0HZ0 "Customer complaint of loud noise, customer turned oven on, noise is normal sound, unit is operating as designed"
Arthur V.
REFRIGERATOR MAYTAG M1TXEGMYW01 Customer inadvertently turned the ice maker on (lowered the bail arm) and that was the noise they were hearing
Paul P.
REFRIGERATOR FRIGIDAIRE FFHB2740PP8A "Tested refrigerator, found a leak when the ice maker fills. Traced leak during testing to an internal leak, inside the body of the refrigerator. No way to physically repair this issue, unrepairable at this point. Customer shut off ice maker to prevent leaks, did not set down mitigation mat."
Gabriel P.
RANGE GE PS960SL1SS Buttons dont work try to reset board it didn’t help all number are fade it out ordering control panel; ordrng 1 WB27X29241 (CONTROL PANEL)
Paul P.
WASHER MAYTAG MVWB765FW2 "Tested washer, found crack at water valve hot water inlet, and water valve will run for awhile after shutoff. will need to replace water valve. Did not set down mitigation mat, washer is in basement near floor drain.; ordrng 1 W11165546 (WATER VALVE)"
Jason N.
WALL OVEN WHIRLPOOL KEBS209BBL01 Cc glass cracked on both up and lower while self cleaning Ordering inner door glass for both upper and lower oven doors ; ordrng 2 WPW10282960 (gasket-ovn)s and 2 WPW10335920 (frame-glas)s
Jason N.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc unit not washingRan diagnostics, found error code 4-3 wash motor not runningProper power to motor, needs motor pump assemblyCustomer would like Friday appoint if possible, told her we can try, no guarentee; ordrng 1 W11025157 (pump&motor)"
Jason N.
MICROWAVE WHIRLPOOL WMH31017HS "Cc does not heatCustomer said he emailed popDropped microwave from cabinet,removed coverChecked micro switches, capacitor and diode, all checked goodHigh volt transformer is receiving 121v on primary.Ordering high voltage transformer and magnetron.; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr)"
Macaulay G.
DISHWASHER WHIRLPOOL KDFE104DSS5 Unit turns on by itself periodically. Already had control and console replaced but at separate times. This time I will replace them together. Office to order control and console.; ordrng 1 W11084330 (cntrl-elec) and 1 W11105848 (console)
Macaulay G.
MICROWAVE KITCHENAID KMBS104ESS02 "Unit is receiving power. Control has burned relay and open fuse. Office to order control, appliance manager, and fuse.; ordrng 1 W10891907 (cntrl-elec) and 1 W10891908 (cntrl-elec) and 1 W11188752 (fuse)"
Gabriel P.
DISHWASHER WHIRLPOOL WDF510PAYSA Took care the leak from door there was no damages in home found a gap from right leg so door was lap side so I adjust legs and put legs on plywood underneath dish ran 10 min test no leak opt test ok customer said normal button still not work and eco ordering control ; ordrng 1 W10804121 (cntrl-elec)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Ran icemaker test 57,58,59, the ice maker did not rotate to it home position also found icemaker error E2 lost position ordering ice maker customer will paid for service call only she will buy ice maker from amazon and she will pay us for labor $109"
Corina B.
REFRIGERATOR WHIRLPOOL PTB21BBGRQ CC that the fed is not keeping temp. For 42 fez 5. Found a gap at the top of the gasket. The gasket is torn. Will need a new gasket. The temp setting is on the coldest setting. Will need a temp control. Called SM to order parts. ; ordrng 1 61002085 (temp control) and 1 WP61004010 (seal- f.f.)
Corina B.
DRYER MAYTAG MEDC700VW0 "CC that there is a squealing noise when starting the unit up. Found the idler pulley is worn. Replaced the dryer repair kit from t/s. Found the timer is not spinning correctly. Will need a timer. Called SM to order the part. ; ordrng 1 WP8566184 (timer 140.00), used 1 4392067 (DRYER REPAIR KIT 4738), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHS2622MQ1 "Found ice maker faulty. Needs replaced ; ordrng 1 241798231 (ICE MAKER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS322FDAW04 Temp was 2 degrees freezer and fresh food section 35 no sign of dripping or water leak customer said she was hearing sizzling noise I told her it could be the defrost elements when its on ; used 1 MILITARY (-10) from stock
Gabriel P.
WASHER MAYTAG MVWC555DW1 "Hub strip not having good contact with agitator,found agitator loose and 80 cents of change underneath replace new from truck stock ,re calibrate and ran auto test opt test ok ; used 1 W10528947 (HUB) from stock"
Paul P.
WASHER WHIRLPOOL WTW4816FW2 "Tested washer, found F5E2 fault, lid lock testing out of ohms range. Replaced lid lock, ran ops test, working properly. Did not set down mitigation mat, washer is at distributor.; used 1 W10838613 (LATCH) from stock"
Paul P.
REFRIGERATOR GE GTL18JBPWRBS "Installed new ice maker. Ice maker started fill and cycle, now working properly. Set down mitigation mat."
Brian M.
REFRIGERATOR KITCHENAID KFCP22EXMP5 Cc of ice bin broken Found rails frozen in place And front of ice bin broken Needs new ice bin Customer will try to install herself if not she will keep her appointment ; ordrng 1 W10120005 (pan-ice) and 1 WPW10120008 (pan-ice)
Dan H.
DISHWASHER WHIRLPOOL KDPE334GPS0 "Customer complaint that unit is leaking, customer found plastic pieces in bottom of unit , and upper rack has fallen out, found gasket from supply line split causing leak, plastic pieces are from upper rack adjusters, unit needs new rack adjuster clip and tracks and new supply line; ordrng 1 W10914507 (track) and 1 WPW10250160 (clip)"
Paul P.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived at home, customer stated they forgot to cancel appointment, the ice maker is working properly."
Jason N.
RANGE WHIRLPOOL WFE505W0HW1 "Cc uneven baking performance, baked items coming out too brownRange test bake to 350 degrees, oven cavity temp approx. 360-370 degreesSet bake offset to - 10Op test ok"
Jason N.
REFRIGERATOR MAYTAG M1TXEGMYB01 "Cc not making iceNothing wrong with ice maker, back wall iced up and drain clogged againFound evap fan motor barely spinning, tested power to motor, good at 126v.Replaced evap fan motor, op test ok.; used 1 WP2315539 (MOTOR-EVAP) from stock"
Jeff M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 The dishwasher had 7–1 error code which is heating elements not working I tested the heating circuit tested good unit needs a new controlI tested; ordrng 1 W11305308 (CONTROL )
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBM "Cc making knocking noise Ran diagnostics mode, checked evap fan, condenser fan/compressor operationop test ok, Unable to duplicate any abnormal noise"
Macaulay G.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Defrosted freezer evaporator. Changed defrost cycle to manual from automatic.
David R.
WASHER AMANA NTW4630YQ0 "Called customer, home. No error codes. Went into service mode, when in spin, loud noise. Suspension rods are good. Block for basket drive corroded out. Grinding noise from gearcase. Ordering block and gearcase; ordrng 1 W10772621 (screw) and 1 W11255272 (GEAR CASE) and 1 WP389140 (drive block)"
Macaulay G.
WASHER MAYTAG MHW5100DW0 Replaced drain hose. All tested ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
David R.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Customer said water was in unit when they got it. No water to unit and drain hose not hooked up. Plugged in and everything working as normal. The UI has water marks inside under control. Ordering console.; ordrng 1 W10897417 (console)
Macaulay G.
DISHWASHER WHIRLPOOL KUDS03CTBL3 Replaced inlet valve. All tested ok.
Gabriel P.
RANGE WHIRLPOOL RF263LXTQ3 Preheated oven to 350 show 333 degrees adjust temp setting to 10 f opt test ok bill $96.02 to customer
Corey L.
WASHER GE GTW220ACK2WW "Customer complaint unit not spinning, confirmed unit won’t even lock lid in drain and spin, found lots of gear oil dripping from belt shroud, unit needs new gearcase WH38X27335, and lid lock WH01X27954, quoted, customer does not want repair, bill svc; saved tckt"
Corey L.
DISHWASHER WHIRLPOOL WDTA50SAHN0 "Customer complaint dishwasher doesn’t clean well and doesn’t dry well, Ran diagnostics found f7e1 no heat, ran test cycle, heater element and fuses are good, failure is on the control, unit needs new control; ordrng 1 W11305297 (CNTRL)"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Fan motor fry and frozen up evap with lots ice took me for ever to steam replace fan motor truck stock I had a sur plus part also level doors with washer ; used 1 W10917708 (MOTOR FAN) from stock
Gabriel P.
REFRIGERATOR KITCHENAID KRMF706ESS01 Steam all ice from fresh food section floor and drain pan opt test ok
Corina B.
REFRIGERATOR KITCHENAID KRFF305ESS00 Replaced the door. Optest ok.
Corina B.
DISHWASHER FRIGIDAIRE LFID2422RF3B CC that the dishes are coming out wet. Advised Cust to use rinse aid and run the hot water in the sink before starting the dishwasher. Ran a calibration. Heater is on. Optest ok.
Corina B.
OTR MICROWAVE KITCHENAID KHMS2050SSS3 Replaced the parts listed. Optest ok.
Corina B.
WASHER GE GFWR2700H1WW Replaced the shocks. Optest ok. Unit was not hooked up. Left water mat with customer.
Corina B.
WASHER WHIRLPOOL WTW4950HW0 CC that there is water on the floor. Found the cold valve at the solenoid was leaking. Replaced the valve from t/s. Optest ok. ; used 1 W11210459 (VALVE) from stock
Corina B.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced the parts listed. Brought cores back for return. Optest ok
Robert A.
REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Found pantry drawers at 29deg, ran diognostics, thermistors reading 39, needs thermistors, ; ordrng 1 W11099568 (EVAP COVER)"
Arthur V.
DRYER MAYTAG MED3500FW1 Replaced control. Op test good
Dan H.
DRYER WHIRLPOOL HYE3657AYW "Customer complaint that unit is not drying, found hi limit thermostat open, unit needs new high limit thermostat ; ordrng 1 WP53-0771 (thrmst-fix 58.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
WASHER WHIRLPOOL WFW85HEFW1 "Used actual goods issue date for pop. Customer complaint that when he puts detergent in it goes in before he can close the door. Per users guide load clothes first ,close the door then add detergent. His previous washer you could add detergent before closing the door (bosch) but this one door has to be closed first. Op test good"
Arthur V.
WASHER WHIRLPOOL WTW5000DW1 Ran diagnostics no errors. Ran a spin cycle unit vibrating. Leveled washer using front leveling legs. Ran a recalibration cycle advised customer about how to properly load washer and about soap usage Unit op test good
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 CC that the door is making a noise when opening and closing. Found the rat hand cam is worn down. Will need a new cam. Called Sm to order part; ordrng 1 WP12028505AP (ref dr closer cam)
Robert A.
WASHER WHIRLPOOL WTW4816FW2 "Ran diognostics, 21 stuck key, checked pressure hose, ran recal cycle, good, started normal wash, watched fill and adj, op test ok"
Brian M.
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Customer installed door
Brian M.
DISHWASHER MAYTAG MDB4949SDE3 Cc of unit running for 2 min then drains and shuts off Found error f3E2 and F8E2Drain and temp sensor errors Ran diagnostics everything ran and worked but error F3E2 and F8E2 remained Water is at 120f and nothing stuck or lodged in drain pump Needs control board Customer does not want to repair Customer paid svc
Jason N.
REFRIGERATOR KITCHENAID KRFC302EBS00 "Installed listed partOp test okLh gasket is now torn, needs Lh door gasket; ordrng 1 W10435971 (gasket-fip)"
David R.
DISHWASHER KITCHENAID KDTE254ESS1 "Cc of water coming from bottom of unit. Took off kick plate. Ran normal wash, water dripping down from the sump assembly directly in middle. Ordering pump assembly.; ordrng 1 W10902372 (pump&motor)"
Dan H.
MICROWAVE KITCHENAID KEMS309BSS00 "Customer complaint that oven is not heating properly, started bake for 350 degrees , temperature after preheat at 320 degrees , adjusted temperature offset up 30 degrees , advised customer to monitor"
Dan H.
DISHWASHER KITCHENAID KDFE104DBL2 "Installed new dispenser, op test good"
Brian M.
REFRIGERATOR KITCHENAID KRFC300ESS01 Cc of noise and freezer handle loose Could not duplicate a noise But found copper Line laying against fridge Repositioned copper line Tightened handle OP TEST OK
Arthur V.
WALL OVEN ELECTROLUX E30EW85ESS1 "(Customer is using a oven thermometer for temps in both ovens ) Customer states unit will come up to temp (350) then only maintain a temp around 225. This is occurring erratically and is on a use by use basis for when this happens. Talked to paul at techline. Need to order relay bd ; ordrng 1 316434800 (RELAY BD ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
DISHWASHER WHIRLPOOL MDB8949SBW2 Installed new part unit op tested good
Arthur V.
DISHWASHER WHIRLPOOL WDT50SAHZ0 Needs main control Acting erratically ; ordrng 1 W11305297 (CONTROL )
Jeff M.
DISHWASHER GE CDWT980V05SS Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 The fill tube extension was not in the right spot for the icemaker I adjustedthe ICEMAKER and fill tube extension unit tested good
Brian M.
DRYER MAYTAG MED6000AW0 Cc: lint trap will not go all the way inFound housing warpedNeeds new housing; ordrng 1 W10906551 (housng-out)
Jeff M.
DRYER MAYTAG MEDB765FC Installed new part unit op tested good
David R.
RANGE WHIRLPOOL WFG525S0HS0 "Front right burner cap wasn’t on all the way, causing it not to light. Fixed, tested. All electrodes lighting and all burners working and coming on. Op test ok."
Robert A.
DISHWASHER JENN-AIR JDB8700AWP3 "Ran diognostics, 3-1 owi sensor failure, inspected sensor, harness corroded, needs sensor and harness; ordrng 1 W10861608 (HARNESS10167) and 1 WPW10705575 (OWI2633), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Unit is cooling. Checked everything in and around the unit, everything is functioning properly. Op test ok."
Corey L.
SXS REFRIGERATOR WHIRLPOOL MSD2574VEQ10 "Customer complaint fridge light is out and would like water filter replaced, Senior citizen customer super nice lady has walker, could not bend down to change water filter, and bulb is out, replaced bulb with ts and filter with new customer supplied filter, purged 4 pints, op test good ; used 1 8009 (APPLIANCE BULB) from stock"
Corey L.
REFRIGERATOR AMANA ASD2275BRS01 "Customer complaint ice maker had plastic pieces dispensing from ice bin so didn’t use not bin is frozen solid, confirmed found plastic pieces of ice maker arm shield, this piece is optional and done not affect functionality of im, auger test passed"
Corey L.
RANGE KITCHENAID KSGG700ESS1 "Customer complaint oven makes a loud noise every time it’s used and even after it shuts off, confirmed found cooling fan worn out and excessively loud, replaced with ts fan, op test good ; used 1 W11107275 (FAN-BLWR) from stock"
Macaulay G.
WASHER MAYTAG MVWB765FW1 Console is not responsive to touch on start button. Control not sending voltage to drain. Office to order console and control.; ordrng 1 W11135391 (console ) and 1 W11135392 (control )
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Installed end caps, op test good"
Corey L.
DRYER MAYTAG MEDC215EW1 "Customer complaint dryer not working, confirmed can’t hear timer ticking, found 220 from L1-L2, found 220 from neutral-ground, 125 from L2-N, 0 from L1-N, 120 from L1&L2 - ground, advised customer to contact an electrician to look at power supply, noticed customer has pvc style vent, advised though his is a Fire Department pvc and foil vents are a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, also vent should reach out side with the shortest length possible for better dryer performance, unit is in a super hot boiler room with a indoor vent attachment"
Corey L.
SXS REFRIGERATOR WHIRLPOOL MSD2574VEQ10 "Dispenser light was still on, instructed customer on how to shut dispenser light on and off"
Robert A.
RANGE KITCHENAID KODE500ESS00 "Checked sensors, good, set bake 350, after 12 min, preheat over, waithed 25 min, temp off 15 deg, calibrated, watched 10 min, checked temp good, op test ok"
Robert A.
WASHER MAYTAG MVWB765FW0 "Ran diognostics 21 stuck key, ran test 51, all passed, started normal wash, good, canceled, started again, good, op test ok"
Robert A.
OTR MICROWAVE WHIRLPOOL WMH32519FS0 "Found no display, found fuse open, jumped out, good, found control not reading door switches, needs door switches and fuse, replaced, op test ok; used 2 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"
Robert A.
DISHWASHER WHIRLPOOL WDP370PAHW0 "Cc not draining, ran diognostics, no codes, watched cycle, found unit not draining correctly, checked pump, clear, cleared lines, ran unit again, op test ok"
Robert A.
RANGE WHIRLPOOL WFE505W0HB0 "Cc too hot, Checked sensor, good, set bake 350 after 9min preheat was done, waited 30 min, temp 325, watched 10 more min, temp 350, after 10 more min, temp 350, note allow unit to preheat for 30 min, op test ok"
Dan H.
SXS REFRIGERATOR AMANA SQD25VW "Installed new defrost timer, op test good"
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not draining out completely, found water standing in bottom of basket, unable to run diagnostics or start normal wash cycle, unplugged unit, plugged back in unit continued cycle, cancelled cycle, unit drained, ran diagnostics no error codes found, ran recalibration cycle, started normal wash cycle, unit filled and advanced to agitation, unit is operating as designed"
Dan H.
DRYER AMANA NED4655EW1 "Installed new timer, op test good"
Dan H.
DRYER MAYTAG MEDB76FW0 "Customer complaint that unit didn’t dry the clothes a couple times, started normal dry cycle, unit heats outside vent is clear, unit is operating as designed"
Jason N.
REFRIGERATOR KITCHENAID KSRV22FVMS02 "Cc customer wants filter housing installedReplaced new filter into housing, housing bypass leaking when filter is out.Low water pressure still low even with new filter.Water shutoff for water inlet to unit not working correctly, unable to fully shut offCould not install new filter housingInformed customer to have water shutoff repaired before continuing repair"
David R.
DISHWASHER WHIRLPOOL WDF530PLYW7 "Cc of dishes not getting clean, water not coming from sprayers. Ran on normal wash with one cup on top rack and one cup on bottom rack. Ran for a couple minutes off and on, water filled in the cups multiple times. Cleaned a little bit of debris from sprayer arms. Ran service test, no codes. Everything ran and tested as normal. Op test ok."
Paul P.
WASHER MAYTAG MVWB725BW0 "Replaced water valve in washer, now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Arthur V.
RANGE FRIGIDAIRE FGEF3058RFB "Replaced control,overlay and installed a electrical filter per instructions. Op test good"
Brian M.
RANGE MAYTAG MER6600FZ1 Cc of broil not working Ran broil test to 500 waited element turn bright red and working as designed Could not duplicate an issue OP TEST OK
David R.
DRYER WHIRLPOOL WED7000DW1 "Dryer intermittent with drying. Turned on and checked air flow outside, hardly any air coming out. Went to back of dryer, took off vent, found big build up of lint and debris. Cleared. Ran on timed dry high heat, great air flow outside and heat working. Op test ok."
Paul P.
WASHER MAYTAG MVWX655DW1 "Replaced actuator and control. Ran calibration and test cycles, washer is powering up and working properly. Did not set down mitigation mat, washer is in basement near floor drain. Technician took core for processing."
Robert A.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Reset ice bin, tested, good, rest connection on auger. Motor, tested again, unable. To duplicate, op test ok"
Brian M.
WASHER WHIRLPOOL WTW4880AW1 Cc of fabric softener not dispensering correctly Found fabric softener container full of backed up softener Removed and clean it Advised customer on how to do it if need be Ran test cycle OP TEST OK
Brian M.
WASHER MAYTAG MVWB400VQ0 Cc of unit flashing f54Found tub bearing worn out and grinding Needs tub and shaft assembly Underneath is rusted and will not be able to remove bearing Customer does not want to repair
Macaulay G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced sump assembly. All tested ok.
Jeff M.
DRYER AMANA NED4655EW1 The unit had a screw stuck in the felt of the drum and the vent is all twisted up in the rear of the unit I tested the heating Circuit witch tested good
Arthur V.
DRYER KENMORE 110.7120201 Found thermal fuse open Replaced. Cleaned out cabinet area Advised customer to replace her vent. Its torn and old and full of lint. Unit op test good. Heating now ; used 1 3392519 (
Jeff M.
WASHER GE GTWN2800D1WW Black residue inside the washing machine is coming from too much soap and softener being used I recommended to customer to use a and a fresh packets or vinegar or baking soda to clean the machine op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Jeff M.
REFRIGERATOR JENN-AIR JSC23C9EEM00 Installed new part unit op tested good
Jeff M.
WALL OVEN ELE JENN-AIR W30400B The f5 is a PRB failure. relay board is discontinued not able to be repaired
Macaulay G.
DISHWASHER WHIRLPOOL WDF520PADB7 Front door panel was sent instead of console. Office to order console.; ordrng 1 W10815819 (console)
Arthur V.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Did not go to home Called customer she wanted Reschedule for monday the 7 in the afternoon. ; schdld next appmnt for 1/7 MON 12-5
Jason N.
WASHER FRIGIDAIRE CRWS7900AS0 "Cc does not stop fillingRan test cycle , does not advance past tub fillChecked water valve, ok, shuts off when cycle stoppedUnit needs water level sensor and pressure hoseCustomer not repairing at this time"
Gabriel P.
WASHER MAYTAG MVWC416FW0 "First time I arrive there notice agitator and wash plate not connecting properly also when tightening the screw into the gearcase it didn’t want to get tight I believed there was a strip inside shaft,cause I try put in a different whirlpool bolt but still felt like it’s was going to come so I’m going to order part listed,; ordrng 1 W10772621 (screw) and 1 W10836692 (agitator) and 1 W10846191 (washplate) and 1 W11035747 (gearcase)"
Gabriel P.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 Customer having issues with door gasket steam gasket took it out from door clean door gaps check for warp edges none put gasket back in opt test ok
Gabriel P.
WASHER MAYTAG MVWX655DW1 Found belt cover rubbing with can customer has a pan underneath washer I believe that the ribs of pan was pushing cover up to the cam making motor and wash plate work harder raise the legs and replace cam from truck stock opt test ok ; used 1 W10721967 (PULLEY) from stock
Corina B.
RANGE KENMORE 790.975131 CC that the front burner center burner is not lighting up. Found the burner head is cracked. Will need a new burner. Called SM to order part; ordrng 1 318297810 (element)
Corina B.
OTR MICROWAVE MAYTAG MMV4205FZ1 Replaced the harness. Optest ok.
Corina B.
RANGE WHIRLPOOL MGR8700DS0 "CC that the unit trips the breaker not all the time. Checked the spark harness, good. Checked the wires on the back, good. Checked the wires to the cooktop, good. Unit is on a gfi breaker. Heated oven to 250* cycled 5-6 times, good. Lights on the first spark. Advised Cust to take video when it happens. Optest ok."
Corina B.
WASHER DUET WHIRLPOOL MVWC6ESWW1 Replaced the motor. Optest ok
Corina B.
WASHER WHIRLPOOL WFW75HEFW0 Replaced the ui. Optest ok.
Corina B.
REFRIGERATOR KITCHENAID KSCS25INSS00 "Replaced the fan. Optest ok. Will need door cam and light switch. Cust can install; ordrng 1 WP1118894 (switch 1233) and 1 WP2182179 (cam-door 433), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
WASHER ROPER RTW4516FW2 "Tested washer, found F8E1 error code. Checked incoming fill hoses, drain line and pressure hose. During manual test, found water leaking from back of washer, traced to a broken pressure tube connection on the drum, also the side of the cabinet where the pressure hose is located is dented in, customer claims this was there when it was delivered. Washer will need new tub, pressure hose and cabinet. (Unless manuf. approves another washer).; ordrng 1 W10371566 (tub) and 1 W10596395 (cabinet) and 1 W10846364 (hose)"
Paul P.
RANGE WHIRLPOOL JGS9900BDB "Range top burners only lighting by forcing igniters closer to burner caps, only 2 lighting this way. Cleaned (scuffed) burners, igniters and burner caps, only one lighting is left rear, and not every time. Range top also cracked, and most of the burner assembly screws are corroded beyond saving. Also, short to right rear burner when fan is on. Range will need full set of burners, igniters, gaskets, top and all mounting screws to work properly, and safely.; ordrng 1 74007735 (burner asy) and 1 74007736 (burner asy) and 1 74011652 (burner asy) and 1 W10204944 (cooktop) and 10 WP400021-1 (screw)s and 3 WP74009336 (igntr-surf)s and 2 WP74010652 (gasket- fi)s and 2 WP74010776 (gasket- fi)s and 1 WP74011829 (igniter d) and 1 WP7505P339-60 (burnr-top) and 4 WP8273062 (screw)s"
Paul P.
RANGE WHIRLPOOL WFE550S0HZ0 "Installed new hinges, tested door. Oven door now operating properly."
Arthur V.
RANGE AMANA AGR4230BAW3 Cust complaint of top back guard yellowing from oven use. Customer also concerned with amount of space in between the rack tines on the oven racks and says her tort cups almost fall thru tines. Customer also says the grates are slippery and a pan with grease slid off of cooktop because of the grates. Customer also unhappt unit does not have a light in the oven. Unit is level called tech line talked to chris Per safety team go ahead and replace backguard. Nothing to fix with grates or oven racks ; ordrng 1 W10874731 (BACKGUARD )
Arthur V.
REFRIGERATOR WHIRLPOOL ET18TKXDN05 Found drain frozen over. Removed ice using steam. Cleared drain. Op test good Funds taken over the phone buy HB; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
Arthur V.
DRYER WHIRLPOOL WED6200SW1 Replaced control. Took core for return. Unit op test good
Arthur V.
REFRIGERATOR GE PFS22SISBSS Found unit not running. Unit going off on overload. Replaced overload with a new one Temp steadily declining. Cust to monitor ; used 1 8201786 (STARTER) from stock
Dan H.
DISHWASHER WHIRLPOOL WDF320PADW3 "Customer complaint that door falls open too fast, found friction sleeves broken, installed new friction sleeves, op test good. ; used 2 8268961 ("
Dan H.
REFRIGERATOR KITCHENAID KBFN406ESS01 "Customer complaint that unit is not making ice, found bail arm extension off of bail arm, found ice maker turned off, reinstalled bail arm extension and turned ice maker on, ice maker ejected ice and filled, unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Installed new user interface and harness, op test good"
Dan H.
OTR MICROWAVE WHIRLPOOL WML55011HB1 "Customer complaint of cracking in front door panel, confirmed, door is cracked unit needs new door; ordrng 1 W11206159 (DOOR)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new parts the lights came back on but now three of the LED lights modules are flickering two in the ceiling and one in the freezer. The unit needs 3 led lights and a control ; ordrng 1 W10843055 (CONTROL ) and 3 W11205083 (LED)s
David R.
WASHER MAYTAG MVWC565FW1 "No error codes. Ran calibration. Passed test mode. Ran Normal wash with deep water wash about 2-4 inches of water. Ran Bulky with deep water wash, half tub filled with water. Customer wanted to see. I ran clothes in washer on normal wash, auto sensing. Told her that throughout the cycle water will be added in. Showed her. Op test okCalled whirlpool Jk Suggested running cycle with clothes. Talked of current draw of motor constantly sensing clothes adding water when need. If no error codes and working correct, unit is fine.File number 7723801644"
David R.
DISHWASHER/B-IN KITCHENAID KUDC10FXSS5 Replaced latch. Tested. Op test ok.
David R.
WASHER MAYTAG MVWB765FC3 "Ran on power wash on high temp. Ran service, passed. If the water level is higher and temp on high hot water, will cause steam. Recommended to customer about detergent level usage. Op test ok."
David R.
RANGE WHIRLPOOL WFE505W0HZ0 "Gasket was popped out of placed. Popped back in, tested, op test ok."
David R.
DRYER WHIRLPOOL KGYS850GQ1 "Called customer, home. Unit is heating, drum not turning. Replaced belt from t/s. Tested. Op test ok.; used 1 341241 (BELT 15.40) from stock"
Brian M.
WASHER WHIRLPOOL MVWB765FW1 Installed water valve Ran auto test and calibration OP TEST OK.
Robert A.
MICRO/OVENCOMBO MAYTAG MMW9730FZ02 "Installed inner door, op test ok, interior ligh5 burnt out,needs bulb; ordrng 1 W10886919 (LIGHT BULB)"
Robert A.
RANGE KITCHENAID KSGG700ESS1 "Installed cooktop, op test ok"
Brian M.
REFRIGERATOR WHIRLPOOL WRT3L1SZYB00 Recovered refrigerant Installed evap and drier Ran 28 inch vac for 15 min Filled unit up with 3.7 oz of r134a Frost pattern showed and temps are dropping Checked for leaks OP TEST OK ; used 1 TJAF1200 (PROCESS TUBE ) from stock
Macaulay G.
REFRIGERATOR FRIGIDAIRE FGHS2631PF3 Found seal issue. Advised on corrections. Customer may buy new.
Robert A.
DRYER MAYTAG MED3500FW0 "Found unit vibrating, tightened element, ran unit, op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard."
Robert A.
WASHER WHIRLPOOL WTW7500GW0 "Ran diognostics, no codes, ran test 51, all passed, ran normal wash, watched fill and adj, no odd noise heard, cust to watch, op test ok"
Macaulay G.
REFRIGERATOR KITCHENAID KSSC42QVS01 "Replaced control box. Watched temperatures drop significantly. All tested ok."
Macaulay G.
DRYER MAYTAG DE312 "Unit has open heating element. Office to order heating element.; ordrng 1 WPY303404 (heater asy 101.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
RANGE WHIRLPOOL WFG114SWQ0 Igniter tested ok. Replaced from truck stock. All tested ok.; used 1 12400035 (IGNITER) from stock
Brian M.
RANGE FRIGIDAIRE FGIF3061NFD Installed controlRan test bake up to 350 degrees OP TEST OK
Brian M.
WASHER MAYTAG MHW3505FW0 Cc of bellow not connected Found tear in bellow and spring over sprung Needs bellow and spring ; ordrng 1 W11106747 (bellow) and 1 W11218344 (SPRING )
Arthur V.
RANGE KENMORE 790.410036 Replaced potentiometer. Reset per instructions. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Macaulay G.
DRYER WHIRLPOOL NGD4655EW2 Roller bearing were wearing unevenly. Replaced both from truck stock. All tested ok.; used 2 W10314173 (
Gabriel P.
WASHER ROPER GTW485ASJ3WS "Reboot computer explain customer how washer run,and how much fills and why opt test ok"
Gabriel P.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A UI lights of ice cube is out ordering new UI ; ordrng 1 242058232 (user interface)
Gabriel P.
WASHER FRIGIDAIRE FWSB34RGS0 Found idler pulley crack belt was torn and motor shaft was bent will not fix
Dan H.
RANGE KITCHENAID KSGB900ESS2 "Installed new ignitor switches, op test good"
Jeff M.
DISHWASHER KITCHENAID KDTE234GWH0 The ui hasn’t arrived yet rescheduled for Wednesday; ordrng 1 W11165150 (UI)
Brian M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found water chute to ice maker frozen inside Cleared ice Installed control and divider Ran test harvest OP TEST OK
Jeff M.
DISHWASHER GE CDWT980V05SS No home I called her and she told me the appointment is January 2; schdld next appmnt for 1/2 WED !
Jeff M.
OTR MICROWAVE AMANA AMV2307PFS0 Installed new part unit op tested good
Jeff M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Installed new part unit op tested good. Customer is missing a freezer shelf she can install; ordrng 1 W11217337 (SHELF)
Jeff M.
WASHER MAYTAG MVWB765FW1 There is a pillowcase wedged in the agitator
Jason N.
DRYER ADMIRAL AED4675YQ1 "Cc unit does not shut off , keeps runningRan test cycle on time dry, timer not advancing Needs timer Customer not repairing at this time"
Jason N.
RANGE WHIRLPOOL 3448XTW "Customer needs bake ignitor installed Part customer received was broken, used ignitor from truck stockRan test bake to 300 degrees, op test good; used 1 12400035 (IGNITER) from stock"
Jason N.
WASHER WHIRLPOOL WTW7040DW1 "Cc still not spinning or draining Found f9e1 code for long drainRan auto test, drain slowRemoved drain pump, tub clogged with lint/animal furRemoved And retested, op test ok"
Jeff M.
DISHWASHER MAYTAG MDB8969SDH Installed new part unit op tested good
Paul P.
WASHER MAYTAG MVWB880BW0 "Replaced control, hub and sensor. Ran automatic and wash test on washer, now working properly. Set down mitigation mat."
Arthur V.
REFRIGERATOR AMANA AFI2538AES7 Replaced control and reset code fo 2012. Unit was accepting commands again and compressor started Took core for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Dan H.
WASHER MAYTAG MVWB835DW1 "Installed new control and user interface , op test good"
Dan H.
WASHER MAYTAG LSG1000 "Customer complaint of L error code and unit is not spinning, L error code indicates washer is in pause mode due to lid being open or unlocked, started spin cycle, lid locked, unit spun, repeated with load with same results, unable to duplicate the problem , unit is operating as designed"
Jason N.
REFRIGERATOR MAYTAG MFI2570FEZ06 Installed listed partsSet temperature in ff and freezer to recommended 38 deg. And 0 deg.Informed customer to wait 24 hours to let unit regulate to temperature
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Force defrost after replace parts opt test ok
Gabriel P.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Found lots of ice on fresh food section evap,steam all out check all thermistor on diagnostics test all pass thermister was place in wrong spot opt test ok all test check 65,56,37,6,1,2,39"
Gabriel P.
WASHER WHIRLPOOL WTW8500DW5 "Replace gearcase opt test ok ,and calibrate"
Gabriel P.
DISHWASHER WHIRLPOOL WDF510PAYSA Replace parts opt test ok
Gabriel P.
DRYER WHIRLPOOL WED8200YW0 Idler pulley broke off replacing from truck stock give customer estimate ; used 1 279640XXX (USE KIT PART 4392067 21.10) from stock
Gabriel P.
RANGE WHIRLPOOL GR399LXGQ Heat oven to 350 put cast iron check temp when preheated shows 357 to 367 I reset computer for then it might of had a glish
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replace door and gasket and steam gasket plus use Vaseline for corners to help stick ask customer to leave door close for a hour opt test ok
Gabriel P.
DISHWASHER KITCHENAID KUDC10FXSS5 Replace board opt test ok
Corina B.
DISHWASHER WHIRLPOOL WDT710PAYM5 CC that the dishes are not coming out clean. Ran diag found the pump and motor are humming. Has 120 volts to the pump and motor. Will need a pump and motor. Customer does not want to repair
Corina B.
MW-HOOD COMBO MAYTAG MMV4205BAS "CC that the unit caught on fire with the metal rack. Found burn marks on the cabinet walls. Heated a cup of water, heated. Will need touch up paint for the walls. Cust can touch up the walls. Called SM to order part; ordrng 1 72017 (touchup wht 749), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER WHIRLPOOL WFW75HEFW0 "CC that quick wash gets an error code f3e1, normal works. Started a quick wash. Found the hot water was turned off. Turned the hot water on. Started a quick wash several times, no codes. Optest ok. The"
Corina B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Cust showed pop, sent pic. CC that there is frost in the ff and food is freezing. Unit is empty when arriving. Ff 34* and the fz -1. Found the ff gasket not touching the frame. Steamed the gasket out. Advised cust since there was not a lot of food in the ff the cold air will freeze food since there is not a lot in it. Optest ok. No water to unit"