We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Jefferson, OH 44047
Dan H
Job Details: 12/27/2022
"Customer complaint that unit is not completing cycle, ran diagnostics no error codes found, ran test cycle, unit filled, agitated and spun, unable to duplicate the problem , unit is operating as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Highland Heights, OH 44143
Joe O
Job Details: 12/27/2022
"Cc: leaking from top, low water pressureFound ice maker fill tube burst. Cus has low water pressure at dispenser. Placed bypass on filter housing. Still low pressure. Cust has a saddle valve connected to the supply line, advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Found valve basically turned all the way in. Customer opened valve. Water pressure returned. Need fill tube; ordrng 1 W11415785 (Fill tube)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44108
Jason N
Job Details: 12/27/2022
"Cc unit not working Plugged in unit, unit will not power on, no status LED on control board. Checked drains pump resistance, good at 19.7ohms. Replaced main control using customer supplied pre id part. Unit powered on, ran functionality tests, all functions working properly. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Willowick, OH 44095
Jason N
Job Details: 12/27/2022
"Cc unit vibrating and walking Ran diagnostics, no codes stored. Checked unit level and tub suspension, unit is level and stable, suspension checks good. Ran auto test cycle, all functions passed. Ran spin test with 5 large wet towels. No abnormal vibration or movement. Could not duplicate vibration concern at this time, unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HPS1
Near Independence, OH 44131
Manny
Job Details: 12/27/2022
"Replaced dispenser, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED6600VW0
Near North Royalton, OH 44133
Marie V
Job Details: 12/27/2022
"Cc that unit is squeaking and heat is not as good. Confirmed showed cust that foil vent is a fire hazard also is pinched, moved unit forward a little so it can push the air good. Also found rollers needed to be replaced, as well as the belt and pulley. Replaced parts from T/S. Tested unit, pass. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHS2355PF5A
Near Broadview Heights, OH 44147
Marie V
Job Details: 12/27/2022
Cc that the unit is leaking from freezer. Confirmed. Found drain clogged. Cleared all out. Used water to verify. Also showed cust. Op test ok
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Parma, OH 44134
Marie V
Job Details: 12/27/2022
Replaced blower wheel. Tested unit. Pass. Showed cust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Parma, OH 44134
Manny
Job Details: 12/27/2022
"Cc door not closing, verified and Ff door bounces back when closing leaving the door open, check closer and was installed properly, removed door and installed auto closer properly, opt test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NS8C
Near Madison, OH 44057
Dan H
Job Details: 12/27/2022
"Customer complaint that unit stops mid cycle and doesnt drain, started normal wash cycle, unit filled and began washing, unit drained, unit needs new control, ; ordrng 1 5304512731 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Mentor, OH 44060
Joe O
Job Details: 12/27/2022
"Cc: not making ice, constant drip noiseFound temps in ff section at 40 degrees, freezer at 28 degrees. Found compressor over heating, not starting. Pulled unit found unit leaking from house supply line(customer did have supply line replaced). Advised customer they will need plumber back out to repair line. Found control over heated. Waited for compressor to cool. Found pressure at 55 high side, 16 inch vac low side. Spoke with bj. He stated to charge with nitrogen and check for leaks. No leaks found, unit holding at 150psi for 30 mins. Bj stated to replace compressor. Needs compressorCompressor out of stock. Office to reschedule; ordrng 1 W11614224 (Compressor)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Jason N
Job Details: 12/27/2022
Installed main control. Programmed to 2020. Unit running and starting to cool. Advised customer to allow 24 hrs for unit tot return to desired temperatures. Op test good.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH54521JZ00
Near Seven Hills, OH 44131
Marie V
Job Details: 12/27/2022
See MC PVR.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Berea, OH 44017
David R
Job Details: 12/27/2022
"Gap between bezel and drawer. Found bezel cracked and faucet cracked. Not allowing to sit properly. Ordering drawer assembly, bezel and faucet. ; ordrng 1 W11400157 (Drawer) and 1 W11375988 (Bezel) and 1 W11174419 (Faucet) and 1 W11573771 (Dispenser drawer)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Garfield Heights, OH 44125
Brian M
Job Details: 12/27/2022
Cc unit not running properly Ran auto Found unit functioning properly Ran calibration Advised customer on load condition
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cleveland, OH 44124
Brian M
Job Details: 12/27/2022
Replaced control Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Oberlin, OH 44074
David R
Job Details: 12/27/2022
Check other techs PVR.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Corina B
Job Details: 12/27/2022
CC that there is a noise when in spinning. Confirmed. Found the squealing on a spin. Replaced the cam from t/s. Started a drain and spin with jeans. Opt test ok ; used 1 W10721967 (PULLEY) from stock
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Chardon, OH 44024
Brian M
Job Details: 12/27/2022
Cc unit not drying properly on sensor modes Ran diagnostics no errors Ran sensor feedback Replaced thermistor Ran test with rag Unit seems to be sensors properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Gates Mills, OH 44040
Corina B
Job Details: 12/22/2022
Steamed out the freezer due to frost and ice. Siliconed the freezer and fresh food liner and cabinet . Replaced the drain pan due to it being cracked in several spots. Please keep open till Tuesday to see if the frost comes back. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDF775SAYM1
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/22/2022
"Cc that unit is leaking confirmed. Found a leak at the pump. Unit will need new pump. ; ordrng 1 WPW10482482 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/22/2022
CC that the unit does not start. Confirmed. The ui is not responding on every button. Will need a new console. Office is to reschedule appointment ; ordrng 1 W11622490 (Console)
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS05
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/22/2022
"CC that the gas valve is cracked. Confirmed. Found the valve is cracked. Replaced the valve. Tested the ovens and cooktop, no gas leaks. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Strongsville, OH 44149
David R
Job Details: 12/22/2022
"Deli drawer not needed. Found wiring on harness was cut through causing short. Replaced icemaker, harness, cover, main control. Reset the deli control. All components working, drawer deli control lighting up. Reset power to unit as well. Good. Ran test 59 then test 45. Good. Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Strongsville, OH 44136
David R
Job Details: 12/22/2022
"Control is good, wash motor and sensor are good. Replaced parts. Ran diagnostics. All components working and heater coming on at end. Advised of Rinse aid and using dishwasher cleaning tablet. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Williamsfield, OH 44093
Brian M
Job Details: 12/22/2022
"Customer had unit hooked for testing and more light supplied Installed valve ran test cycle OP No good Ran test cycle found unit not able to drain Found frame to be extremely rusted out and cabinet needs to be replaced Removed drain hose found tub to have a ton of sediment blocking the the drain port Unit is rusted out, washplate seized. Bolt wont come out X3 labor ; ordrng 1 W10902814 (washplate) and 1 W10752719 (basket) and 1 W11219115 (Tub) and 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W11568797 (Filter) and 1 WP8533928 (screw) and 1 W11454734 (Gearcase) and 1 W10876600 (drain pump) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10676680 (cabinet) and 1 W11089573 (brace) and 1 W11130356 (suspension)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Elyria, OH 44035
Gabriel P
Job Details: 12/22/2022
Replace fuse opt test ok
We serviced a
KITCHENAID RANGE
Model KSEG700EBS2
Near Pepper Pike, OH 44124
Jason N
Job Details: 12/22/2022
Cc unit bake or broil not workingRan broil test at 500 degrees. Element glowing red after a minute. Ran bake test to 300 degrees. Unit preheated and cycled properly. Could not duplicate heating issue at time.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REP00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 12/22/2022
"Cc unit need compressor replaced, unit not coolingFound unit not running. Checked compressor, found start relay has been pulled off compressor. Reinstalled start relay, compressor started up. Unit not cooling, checked amp draw on compressor, reading .58A. Tapped system low side, low side reading 18 in. Vacuum. Unit has refrigerant leak. Pressurized system with 140 psi of nitrogen, did not hear any leaks. Checked all connections with bubble solution. No bubbles found. Watched for pressure decay, no decay on pressure. Called wp techline, Bruce, install uv dye drier and recharge system and have customer monitor. Rescheduling customer due to extended time on hold with techline, insufficient time for a sealed system repair. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
GE REFRIGERATOR
Model GFE29HSDESS
Near Cleveland, OH 44109
Manny
Job Details: 12/22/2022
"Cc unit not cooling verified and fan not running and encase in ice and unit not defrosting, bimetal out of range, unit needs harness and fan; ordrng 1 WR23X10745 (heater harness fz w/) and 1 WR60X10352 (fz fan and felt asm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44144
Manny
Job Details: 12/22/2022
"Cc unit not cooling, verified and unit is warm in both compartments, hooked to killawatt meter and compressor pulling 8.79amp, compressor is seized up, ordering compressor and filter.; ordrng 1 WPW10507886 (compressor) and 2 WPW10143759 (dryer)s"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Cleveland, OH 44128
Manny
Job Details: 12/22/2022
"Cc unit bouncing around when spinning, ran diagnostics no codes set to auto test and unit shaking a lot, noticed back left foot was off reinstall and asked customer for a load of towels to run a spin test, got towels wet and switched to drain and spin, unit working as designed, advise customer that is she hears the unit banging or bouncing around to pause the cycle rearrange the clothes and resume the cycle, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Garfield Heights, OH 44125
Corina B
Job Details: 12/22/2022
"CC that the unit does not start. Confirmed. Ran diag F5E3 LID UNLOCK FAULT, F5E2 LID LOCK FAULT,. Lock is open. Replaced the latch. Ran a calibration. Started a cycle. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM05
Near Sheffield, OH 44054
Angel
Job Details: 12/22/2022
"Discharged all refrigerant replaced evaporator, compressor and drier filter put unit into a 29 vacuum waited 10mins to make sure it held a vacuum and it did and recharged with 44g of R600a but noticed that there was no refrigerant getting to the evaporator section so I made sure filter was not clogged and it wasnt but noticed that the condenser line was not getting warm stayed cold compressor was running but still no frost in evaporator so I recommended customer to wait 24hrs if not they see refrigerator does not cool will need to reorder compressor because i checked everything and cannot find a clog on back or anywhere else."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Ravenna, OH 44266
Brian M
Job Details: 12/22/2022
Cc unit not cooling found drier Leaking Fixed joint Recharged OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Kent, OH 44240
Brian M
Job Details: 12/22/2022
Cc icemaker seems to over fill Found fill cup frozen over Possibly air leak in line or valve Replaced valve Advised to watch
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Avon, OH 44011
Gabriel P
Job Details: 12/22/2022
Replace latch opt test ok
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Amherst, OH 44001
Gabriel P
Job Details: 12/22/2022
Unit working as design
We serviced a
SAMSUNG DRYER
Model DV45K6200EW/A3
Near Perry, OH 44081
Dan H
Job Details: 12/22/2022
"Installed new idler pulley, op test good"
We serviced a
WHIRLPOOL WASHER
Model MHW5630HC3
Near Lorain, OH 44052
Gabriel P
Job Details: 12/22/2022
Ran diagnostic and found no error code also ran auto test pass also ran quick wash and pass unit working as design
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BH01
Near Cleveland Heights, OH 44118
Jason N
Job Details: 12/22/2022
"Cc unit upper oven burning foodChecked oven temp probe resistance, reading 1128 ohms, within spec. on techsheet. Ran bake test to 300 degrees, let cycle. Used temp probe to monitor temperature and record, 309, 310, 313, 311. Average of 310.75 degrees, within manufacturing spec. Unable to find an issue with unit at this time. Advised customer to try a higher rack position and use lighter color baking sheets."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Aurora, OH 44202
Joe O
Job Details: 12/22/2022
Found gasket warped. Installed gasket. Ran test cycle. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Lorain, OH 44055
Gabriel P
Job Details: 12/22/2022
"Notice when running diagnostic it shut off on calibration so try auto test and it fill and drain but it wont agitate or spin replace capacitor and shifter from t/s but it still shut off also ohm out windings off motor and there good ordering control and harness ; ordrng 1 W11603811 (Control) and 1 W11448788 (Harness), used 1 W11428524 (CAPACTIOR), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC7AS02
Near Westlake, OH 44145
Angel
Job Details: 12/22/2022
"Cc that unit is not doing anything everything is dead. Unit has power coming to it but found that the thermal fuse is open will need thermal fuse replaced. Customer was stating that they were using the oven all they and when they used the broil it was already overheated and the thermal fuse opened. Gave customer estimate for thermal fuse and stated he will try to do it himself and get the part there selves as well; ordrng 1 WPW10545255 (Thermal fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Garfield Heights, OH 44128
Joe O
Job Details: 12/22/2022
Installed led module. Op test ok
We serviced a
MAYTAG RANGE GAS
Model MGR5729ADQ
Near Solon, OH 44139
Joe O
Job Details: 12/22/2022
Cc: not heating properlyCustomer stated to get unit to 350 she has to set temp to 360. Advised customer the bimetal thermostats can be very inaccurate. Ran test bake to 350. Unit averaging 351 degrees. Op test ok
We serviced a
FRIGIDAIRE STACK W/D
Model FAFW4011LW0
Near Cleveland, OH 44106
Joe O
Job Details: 12/22/2022
"Cc: not adding water to cycle, not advancingRan test cycle, no water entering machine. Found bearings loud in hand spin. Found error code e11(long fill). Found water is turned on to unit. Found valves functioning in diagnostics. Needs control, inner and outer tub assembly, and basketControl replaced less then 1 year ago.Customer does not want to repair at this time. Will need 2 techs if customer decides to repair. ; ordrng 1 134962500 (dsp drum assy) and 1 134955100 (shell) and 1 134956210 (shell) and 1 5304520351 (Seal) and 1 137208014NH (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Broadview Heights, OH 44147
Corina B
Job Details: 12/22/2022
Replaced the door. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
David R
Job Details: 12/22/2022
"Replaced fan, harness, thermistor, cover and evap drip pan. Followed all SP steps. Steamed all frost. Test 7 is set to step 2. Give 24 hrs to cool and 48 hours full bin of ice. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Streetsboro, OH 44241
Brian M
Job Details: 12/22/2022
Cc unit still vibrating Called whirlpool Found that tub ring is missing fluid Also recommend suspension rods; ordrng 1 W10752719 (basket) and 1 W11130356 (suspension)
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS05
Near Westlake, OH 44145
Angel
Job Details: 12/22/2022
Cc that bottom oven will not preheat and the light will not turn off even when you press the oven light button. Ran diagnostics and no error codes tried the light in diagnostics and they turn on and off fine but when you get out of diagnostics they turn back on and wont turn off. Tried preheating bottom oven and started preheating but will not heat up noticed that the bottom door switch was not clicking when pressing it so I took it apart and found it was not making contact properly making it think the door was open and not letting the lights shut off or preheat found bracket was bent a little so I straightened it and tested unit again and the lights were turning on and off now and unit preheated to 350* as should opt test ok.
We serviced a
MAYTAG WASHER
Model Mvwb835dw0
Near Mantua, OH 44255
Brian M
Job Details: 12/22/2022
"Cc unit not agitating Found washplate damaged Washplate needed and tub hub Customer stated they can install; ordrng 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Royalton, OH 44133
Corina B
Job Details: 12/22/2022
"CC that the second washer does not finish. Confirmed f8e1 long fill no fill. Checked the hot and cold, good. Found the drain hose excessively long for the stand pipe. Cut some of the hose off. Started a quick wash. Opt test ok"
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/22/2022
Replaced inlet valves and latch tested unit opt test ok.
We serviced a
GE DISHWASHER
Model GDF570SSJ2SS
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/22/2022
Cc unit not powering onFound control getting power but not sending Needs control ; ordrng 1 WD21X24901 (Control) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/22/2022
Cc of unit not broiling Customer broiling with door open Advised on functions
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HW08
Near Chagrin Falls, OH 44022
Corina B
Job Details: 12/22/2022
CC that the unit is not heating correctly and a noise. Confirmed. Found the turntable motor not rotating correctly. Heated water for 3 minutes 197*. Will need a new motor. ; ordrng 1 W10642989 (Belt)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Brian M
Job Details: 12/22/2022
"Cc of unit not spinning Found slider damaged Replaced slider using truck stock, ran auto test OP Test Ok ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mayfield Heights, OH 44124
Brian M
Job Details: 12/22/2022
Installed sump Ran auto test/ diagnostics OP Test Ok
We serviced a
SAMSUNG DRYER
Model DV40J3000GW/A2
Near Perry, OH 44081
Dan H
Job Details: 12/22/2022
"Customer complaint of loud grinding noise, confirmed, found idler pulley seized, new idler pulley, op test good ; used 1 DC93-00634A (IDLER PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Eastlake, OH 44095
Dan H
Job Details: 12/22/2022
"Customer complaint of grinding noise, ran drain and spin cycle, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/22/2022
"Cc that the unit stopped dispensing ice and then she removed all ice to get it to work, unit stopped. But today ice bin is full. Took temps 4*in freezer and 37* in fresh food section. Advice cust to monitor but if is working I cant identify the issue. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willoughby, OH 44094
Dan H
Job Details: 12/22/2022
"Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS11EM4EB00
Near Olmsted Township, OH 44138
Marie V
Job Details: 12/22/2022
"Cc of unit not working it was making a noise and then it stopped. Confirmed found fuse for panel open. Called Bj, helped. Unit will need front fuse, fan and thermostat.; ordrng 1 W11025102 (Fuse thermal) and 1 WPW10176670 (Blower) and 1 W11034459 (Thermostat fix)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Independence, OH 44131
Marie V
Job Details: 12/22/2022
"Cc that the unit is not cooling in fresh food section. Confirmed. Took temps 58* in fresh food section. Followed steps on tech sheet. When verify heater is working pulling 144watts when running step 90. Unit will need control and evaporator cover. Will try to have kitchen aid help. ; ordrng 1 W11395635 (Cover) and 1 W11533213 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Cleveland Heights, OH 44106
Manny
Job Details: 12/22/2022
"Replaced heater, ran calibration, opt test ok; saved tckt"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Wickliffe, OH 44092
Dan H
Job Details: 12/22/2022
"Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, found fill hoses reversed, corrected, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland, OH 44109
Marie V
Job Details: 12/22/2022
"Cc that unit did not finished the cycle and theres a motor noise going. Confirmed, unit is on float mode. Ran diag, found error code f8e1 long fill no fill. Found unit set to cold but hot was close. Advice cust to if not unit hot water need to set knob to tap cold. Corrected . Stared a quick wash. Unit washed, drain and rinse. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Cleveland Heights, OH 44121
Jason N
Job Details: 12/22/2022
"Cc unit stopped in mid cycle, did not drain.Found unit with rinse light blinking. Canceled cycle, unit drained out. Ran diagnostics, no codes stored. Ran auto test cycle, when agitation started unit powered off and then back on. Ran manual functionality tests, unit powers off when agitation is ran. Unit needs main control. ; ordrng 1 W11608056 (Main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS05
Near Painesville, OH 44077
Dan H
Job Details: 12/22/2022
"Installed new water dispenser, op test good"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HW02
Near Highland Heights, OH 44143
Jason N
Job Details: 12/22/2022
Cc unit controls not working properlyCustomer stated unit display controls are blacking out then coming back on and functions are not working when pressed. Replaced console control using customer supplied part. Verified all functions are working properly. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Geneva, OH 44041
Dan H
Job Details: 12/22/2022
"Customer complaint that unit is not starting, confirmed, found connection from user interface to control corroded and burned, unit need new user interface, harness, and control ; ordrng 1 W11028004 (Harness) and 1 W11402115 (Ui) and 1 W11306302 (Cntrl)"
We serviced a
MAYTAG WASHER
Model MVW6230HC2
Near Ashtabula, OH 44004
Dan H
Job Details: 12/22/2022
"Customer complaint of f7e1 error code, found capacitor exploded, installed new capacitor, op test no good , unit is not spinning, installed new shifter, op test no good , no unit only runs high speed spin, unit needs new control; ordrng 1 W11567712 (Cntrl)"
We serviced a
MAYTAG RANGE
Model CW6302
Near Geneva, OH 44041
Dan H
Job Details: 12/22/2022
"Customer complaint that oven is not working, confirmed, found igniter weak , installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X16DW08
Near Parma, OH 44130
Angel
Job Details: 12/22/2022
"Discharged unit replaced evaporator, compressor and filter drier put unit into a 29 vacuum waited about 10mins to make sure it would hold the vacuum and recharged with 43g of R600a. Recommended customer to wait 24hrs for proper cooling."
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM02
Near Madison, OH 44057
Dan H
Job Details: 12/22/2022
"Installed new fan and control, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYY03
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/22/2022
"CC that the u it is not making ice. Confirmed. Checked the wires at the door, no pinched wires. Jumped ice maker out, not cycling. Checked wires, good. Will need a new ice maker. Replaced the ice maker from t/s. Opt test ok ; used 1 WPW10251076 () from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Broadview Heights, OH 44147
David R
Job Details: 12/22/2022
"Cc unit not Freezing in FZ. Took temps. FZ temp is 20* FF temp is 38*. Found FZ fan motor not pushing cold airflow. Frost building up around FZ evap cover. Not defrosting. No frost on FF evap. Went into diagnostics. Test 1 FZ thermistor open. Test 2 FF thermistor Pass. Heater on FZ test good. Ordering motor with harness, steam all frost build up.** set as 2 count. ; ordrng 1 W11249952 (FZ motor with harnesses), used 1 SHIPPING (shipping and handling)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY00
Near Cleveland, OH 44111
Marie V
Job Details: 12/22/2022
"Cc that unit is leaking. Confirmed. Found unit leaking at main valve. Also cust wants to replace the end cap right hand side . It broke off. ; ordrng 1 WPW10498990 (Valve) and 1 12656019 (End cap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER GAS
Model WGD5000DW3
Near Westlake, OH 44145
Marie V
Job Details: 12/22/2022
"Cc that unit is making a squeaky noise. Confirmed with voice was saved on cust phone. Took unit apart. Found rollers and pulley needed to be replaced. Replaced the, from t/s. Tested unit. Cleaned up inside. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Cleveland, OH 44102
Manny
Job Details: 12/22/2022
"Cc unit was off and nothing working, verified and unit operational, ran test and unit operational, checked voltage good, removed UI, and good voltage to ui, cant duplicate issue at this time, spoke to BJ explain the issues and he said it could be a main board, but thats just guessing since everything is checking out good at this time, explain to customer and theyll watch the unit if issue comes back theyll call us to order control opt test ok"
We serviced a
KENMORE DRYER
Model 110.69822801
Near Cleveland, OH 44111
Joe O
Job Details: 12/22/2022
Cc: piece of metal fell into blower housingRemoved debris. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near North Royalton, OH 44133
David R
Job Details: 12/22/2022
"Replaced icemaker, let cycle through and call for water. Good. Op Test Ok."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Cleveland, OH 44102
Manny
Job Details: 12/22/2022
"Cc unit not washing full cycle, stated shuts off after a few minutes, ran diagnostics and found codes 1-2 for control software issues, 4-3 for motor not running, 8-2 for drain pump electrical issues, and 3-2 for shorted thermistor. Rand test cycle and unit started running then it reset itself and resumed the diagnostics cycle but motor never ran, when unit went to drain it reset itself again, reran test cycle but manually advanced the steps, when motor started unit reset but motor shut off, checked voltage to motor and proper voltage, reran and skipped steps until unit was draining and took voltage to pump and getting 99 volts then unit resets, spoke to BJ he advise that the customer contact wpl and see if they cover the parts, let customer know and shell be calling wpl and see if they give her a concession.; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10591570 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2623AS1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 12/22/2022
"Cc: not making iceFound low water pressure from filter housing. Advised customer to try new filter.Built estimate for filter housing. ; ordrng 1 5304524817 (Filter manifold), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
David R
Job Details: 12/22/2022
"Replaced valves. Ran diagnostics and calibration. Good. Squeak noise. Replaced belt and cam kit. Good. Op Test Ok. ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MEDB835DW2
Near Bay Village, OH 44140
Marie V
Job Details: 12/22/2022
"Cc of unit making a noise and not drying well only dryes on power dry . Ran diag, no error codes. Stared unit, is heating. Cant hear noise complaint. Remove panel and drum inspected rollers and pulley they are good. Found lint in blower wheel removed all. I found that heater was not sitting properly at the back of it. Corrected issue. Put back together. Tested unit. Verify air flow outside. Is a little good but the vent goes from 4 inches to 3. Advice cust to correct and office sent number to get that replaced. No repair needed at this point, only advise cust that if drying mix loads use time dry. Unit goes by sensor if have mix loads can confuse unit to think that clothes are dry and some are still damp. Unit is working properly."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Lakewood, OH 44107
Manny
Job Details: 12/22/2022
"Cc unit leaking on back, pulled unit out and verified and water coming out below the joint between line and valve replaced valve but advise customer to have a plumber replace the line since its rusted due to the leak, she said that it would be replaced today. opt test ok"
We serviced a
WHIRLPOOL COOK TOP
Model WFC150M0EW0
Near Chesterland, OH 44026
Joe O
Job Details: 12/22/2022
"Cc: cooktop on light staying onFound left front infinite switch shorted. Needs infinite switchSwitch out of stock. Office to reschedule ; ordrng 1 WP3148953 (switch-inf), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MDE308DAYW
Near Mentor, OH 44060
Jason N
Job Details: 12/22/2022
"Cc unit overheating Ran dryer test, checked airflow, good airflow at vent outlet. Checked exhaust temperatures, temperature reading 223 degrees, and element still heating. Ran air only test, no power to element. Unit will need cycling thermostat replaced. ; ordrng 1 WP37001136 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW01
Near Lakewood, OH 44107
Manny
Job Details: 12/22/2022
"Cc fz door is stuck, pulled fz door and a box of chocolate stuck behind the drawer removed box of chocolate and door closes properly."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Jefferson, OH 44047
Joe O
Job Details: 12/22/2022
Installed tub ring. Ran auto test and manual fabric softener. Op test ok
We serviced a
GE WASHER
Model GFW850SPN0DG
Near Mentor, OH 44060
Jason N
Job Details: 12/22/2022
"Installed drive motor and inverter board. Ran spin test, unit reached proper spin speed and no faults occurred. Op test good."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Westlake, OH 44145
David R
Job Details: 12/22/2022
Replaced heater and wash motor. Ran unit outside cabinet and inside cabinet. Good. All functions working. Op Test Ok.
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ08
Near Sheffield Lake, OH 44054
Marie V
Job Details: 12/22/2022
Cc of unit making a noise when heating up. Confirmed noise comes from plate and ring when turning is moving and making the noise. Ordering parts. Cust will install. ; ordrng 1 W11367904 (Tray) and 1 W11252182 (Ring turn)
We serviced a
MAYTAG WASHER
Model MTVWC200XW3
Near Lorain, OH 44052
Marie V
Job Details: 12/21/2022
"Cc unit is making a noise at the end of the cycle and the tub looks like is lower than normal. Confirmed tub lower, press down on basket and it starts jumping back and forward. Unit need new damper. Ran auto test , heard noises. Tilted unit, found lots of oil from gearcase. Unit will need, Damper, gearcase, cam ,belt. Suspension. Cust will not fix.; ordrng 1 W10780048 (Suspension) and 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Painesville, OH 44077
Jason N
Job Details: 12/21/2022
"Cc unit ff section not coolingFound freezer section is cooling properly. Ff section reading average of 55 degrees. No airflow to ff section. Ran test 3 evaporator fan and damper test, fan turned on and damper opened. Checked ff thermistor resistance from control board, RC thermistor reading 14.6k ohms which equates to 15 degrees. Thermistor is out of range, will need replaced. Used thermistor from truck stock to get customer cooling proper again. Ordering correct thermistor and will install on return visit. ; ordrng 1 W11334745 (Harness), used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
WHIRLPOOL RANGE
Model KODE500EBL04
Near Chardon, OH 44024
Joe O
Job Details: 12/21/2022
"Cc: not heating properly in lower ovenCustomer stated unit heated but did not feel hot enough, so they shut the unit off and re started it at a higher temp and the unit would not change temps. Ran test bake to 350. Found both elements heating. Unit preheated to set temp. Shut unit off after unit cycled. Bumped unit up to a 400. Unit heated up to temp. Monitored. Unit cycling heat averaging 398 degrees. Could not duplicate issue. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDE9958SKZ
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/21/2022
"Replace heater and control and sensor,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44111
Manny
Job Details: 12/21/2022
"Replaced oven door gasket, opt test ok"