We serviced a
WHIRLPOOL DRYER
Model WGD5050LW0
Near Kirtland, OH 44094
Jason N
Job Details:
02/03/2023
"Cc unit making rattling noiseCustomer stated the unit starts to make a rattling noise during the cycle. Ran dryer op test with clothing for 15 minutes, slightly vibration starting when unit was warmed up. Pulled unit apart and checked for loose screws/panels etc. All checked good. Checked motor mount, checked tight. Will try replacing motor and blower wheel. ; ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
MAYTAG WASHER
Model MVW4505MW
Near Mentor, OH 44060
Corina B
Job Details:
02/03/2023
"CC that there is water leaking. checked the valves, good. Checked the drain pump, good. Checked for cracks on the tub, good. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ0
Near Geneva, OH 44041
Dan H
Job Details:
02/03/2023
"Customer complaint that oven is not heating, confirmed, started bake for 350 degrees, burner never lit then control went back to standby, reset control, Op test no good , unit needs new control; ordrng 1 W11548757 (Cntrl)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0EB0
Near Thompson, OH 44086
Dan H
Job Details:
02/03/2023
"Installed new infinite switches and element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Madison, OH 44057
Joe O
Job Details:
02/03/2023
Cc: not workingFound no stored error codes. Ran auto test. Found motor just humming. Needs capacitor. Replaced capacitor. Ran auto test and calibration. Op test ok ; used 1 W11395618 (CAPACITOR) from stock
We serviced a
JENN-AIR COOKTOP GAS
Model JGD3430GB00
Near Chagrin Falls, OH 44023
Joe O
Job Details:
02/03/2023
Cc: continuously sparkingTested. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Willoughby Hills, OH 44092
Joe O
Job Details:
02/03/2023
Installed led modules. Op test ok
We serviced a
JENN-AIR RANGE
Model n/a
Near Willowick, OH 44095
Joe O
Job Details:
02/03/2023
Cc: not heating properlyRan test bake. Unit averaging roughly 10-15 degrees off. Is cycling heat. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Bedford Heights, OH 44146
David R
Job Details:
02/03/2023
Cc unit not finishing cycle. Found shifter and motor error. Cleared. Found noise in actuator when trying to shift to agitate but unit will spin. Replaced actuator from t/s. Ran diagnostics and calibration. Good. All components working. Op Test Ok. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Independence, OH 44131
Marie V
Job Details:
02/03/2023
Cc that the unit is making ice but it sounds like is doing it but nothing comes out. Tool temps -4* in freezer and 36* in fersh food section ice maker area was also at -2*. Freezer is set to 1 . Found water line frozen. Ran step 19 and took voltage. 120V going to heater. Ran step 45 ice maker filled up with water. Called BJ help me diagnose. If control does not sends voltage to heater while cycling. It will freezer the line and it will prevent from filling. Unit will need control. Cust will call us back.; ordrng 1 W10843055 (Control)
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ2
Near Eastlake, OH 44095
Joe O
Job Details:
02/03/2023
Cc: nothing workingUnit in demo mode. Exited demo mode. Unit will not allow to start a bake or broil. Found error code f6e0(oven user interface). Needs uiCustomer showed delivery receipt; ordrng 1 W11335274 (Ui)
We serviced a
KENMORE RANGE
Model 36275320101
Near Ravenna, OH 44266
Brian M
Job Details:
02/03/2023
"Cc no bake and igniters not working Found igniter damaged and burner tube needing replaced All 4 switches are not functioning properly ; ordrng 1 WB16K10035 (burner bake) and 4 WB24K10003 (switch-burner valve)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Shaker Heights, OH 44122
David R
Job Details:
02/03/2023
"Cc unit will not go into cycle, stuck on spin. Plugged unit in, heard ratting noise in drain pump. Unplugged unit. Used shop vac. Metal debris came out. Cleared codes, long drain. Ran test diagnostics mode, all components working but drain not pushing water out as much or none at all. Debris could have messed up the motor in general. Will need new drain pump. Customer doesnt want to go ahead with repair; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Parma Heights, OH 44130
Gabriel P
Job Details:
02/03/2023
Pump was not needed the issue is with dispenser but I do not have one in stock ordering control and disperser ; ordrng 1 W10861000 (Dispenser) and 1 W11305308 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAB14
Near Brecksville, OH 44141
Marie V
Job Details:
02/03/2023
Cc of a vibration noise. Verify all fans and components. All good. Verify behind unit found dye on the bottom. Found condenser line has small hole in it. Followed sealed system steps. Corrected issue. Filled back up with r134a 5.2 oz. Pressure at 0. Op test okNo noises.
We serviced a
MAYTAG DBL WALL OVEN
Model MEW9630FZ04
Near Mentor, OH 44060
Joe O
Job Details:
02/03/2023
Installed control. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Kent, OH 44240
Brian M
Job Details:
02/03/2023
Cc lid wont close Found hinges not allowing lid to shut all the way Needs lid and hinges ; ordrng 1 W11551376 (Hingw) and 1 W11551369 (Hinge) and 1 W11404468 (Lid) and 1 W11220230 (valve)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Painesville, OH 44077
Dan H
Job Details:
02/03/2023
"Customer complaint that unit is not starting, ran diagnostics found f5e1(lid switch fault), f7e9(locked rotor), and f2e1(stuck key) error codes, cleared error codes, started normal wash cycle, lid locked, lid unlocked and display started flashing, ran diagnostics again found f5e1 error again, installed new lid lock, op test good ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Lakewood, OH 44107
Gabriel P
Job Details:
02/03/2023
"Unit is filling and pumping water and heating also dispenser open also ran 4 cups test will need pump some time run but sometimes it dont customer will not fix ; ordrng 1 5304519906 (Motor pump) and 1 5304519906 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Highland Heights, OH 44143
Manny
Job Details:
02/03/2023
"Cc unit not making ; ordrng 1 W10873791 (icemaker) and 1 W11162042 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Mentor, OH 44060
Dan H
Job Details:
02/03/2023
"Installed new inner door glass, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near University Heights, OH 44118
Marie V
Job Details:
02/03/2023
Cc that the cold water side of the valve cracked. Confirmed. Replaced water valve. Tested and ran calibration. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Rocky River, OH 44116
Gabriel P
Job Details:
02/03/2023
"Replace panel,opt test ok"
We serviced a
KITCHENAID RANGE
Model KFGC558JSS01
Near Sheffield Lake, OH 44054
Angel
Job Details:
02/03/2023
Cc that right side oven door was not opening. Got it to open door but the latch is bent tried to straighten it but the metal part was not budging so I bent it off so the customer can use it for now till I install a new latch.; ordrng 1 W11029221 (Latch)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Aurora, OH 44202
Brian M
Job Details:
02/03/2023
Cc unit not draining Found drain motor to have glass stick inside Removed and tested OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Mentor, OH 44060
Joe O
Job Details:
02/03/2023
Installed element. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204GPS0
Near Richmond Heights, OH 44143
Manny
Job Details:
02/03/2023
"Cc unit not working, verified and found code 5-1, for door stuck open and not close within 4 seconds after pressing start, unit is working as designed, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX2FHDXVT02
Near Strongsville, OH 44136
David R
Job Details:
02/03/2023
"Replaced heater, control, fan, harness. Programmed unit. Good. Reset temps. Give 24hrs to return back to normal temps. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model PYE23KSDCSS
Near Bay Village, OH 44140
Angel
Job Details:
02/03/2023
Replaced fan kit made sure fan was functioning as should which it was and set the temperature as should opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near University Heights, OH 44118
Marie V
Job Details:
02/03/2023
Cc that the unit is leaking from left side. Verify unit on the sides. They are good. Found seal not sealing all the way at the left top corner. Try adjusting but seal will not sit properly. Unit will need new seal. ; ordrng 1 W11483553 (Gasket)
We serviced a
AMANA DISHWASHER
Model ADB1500ADS4
Near University Heights, OH 44118
Marie V
Job Details:
02/03/2023
"Cc when closing door is hittin one side and is not drying dishes. Rand iag, no error codes. Legs needed to be adjusted on unit, verify temp by the end of diag, over 150* showed cust. Advice to use rinse aid and run hot water before starting unit. Also 1 hour wash does not heats up enough to dry dishes. Will need to use normal and add sani rinse, hi temp options . Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Joe O
Job Details:
02/03/2023
"Cc: wet clothes at end of cycle, violently shakingUnit stuck in drain cycle. Found error code f0e5(off balance). Checked suspension rods. Suspension checks good. Ran auto test. Ran drain and spin. Basket very well balanced. Advised customer on loading and adjusting loads. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVS01
Near Cleveland, OH 44108
Manny
Job Details:
02/03/2023
"Cc unit not dispensing, verified and unit is dispensing, working as designed. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Solon, OH 44139
Brian M
Job Details:
02/03/2023
Cc unit making noise Found noise drain hose vibration on back of unit Leveled unit OP Test Ok
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2406NS9B
Near Painesville, OH 44077
Joe O
Job Details:
02/03/2023
"Cc: leakingCustomer stated the maintenance guys said the dishwasher is constantly leaking, and they left the water on to the unit so water is coming up through the flooring. Found valve leaking from solenoid. Need water valve. ; ordrng 1 807047901 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF990SLAM02
Near Chagrin Falls, OH 44022
Brian M
Job Details:
02/03/2023
Installed kit Reset unit Advised to watch
We serviced a
MAYTAG DRYER
Model MDG7600AWQ
Near Painesville, OH 44077
Joe O
Job Details:
02/03/2023
Installed igniter. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW0
Near Cleveland, OH 44104
Marie V
Job Details:
02/03/2023
"Cc that the unit is not working or is timing it self out. Ran diag, no error codes. Verify water valves. Cold water is clogged, tested spin, drain and agitaton, pass. Will need new valve. No other issues found. ; ordrng 1 W11205048 (Watwr valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Avon, OH 44011
Gabriel P
Job Details:
02/03/2023
Steam all ice and and replace harness and control opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Westlake, OH 44145
Angel
Job Details:
02/03/2023
Cc that unit was making a loud scraping sound. Ran unit could not hear any sounds but looked underneath and found that the cam was stripped a little so i cleaned the gear case shaft off and installed the new cam and belt tested unit by running a drain and spin with some wet towels and spun out as should opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Strongsville, OH 44136
David R
Job Details:
02/03/2023
"Replaced LED, all lights working. Good Unit is good. Op Test Ok"
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Mentor, OH 44060
Dan H
Job Details:
02/03/2023
"Reset connections to control, op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FLCG7522AW3
Near Westlake, OH 44145
Manny
Job Details:
02/03/2023
"Replaced gas valve, ran test good heat , opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Lorain, OH 44052
Gabriel P
Job Details:
02/03/2023
Found not correct Voltage going to unit need electrician
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB329DMBW01
Near Westlake, OH 44145
Angel
Job Details:
02/03/2023
"Replaced main board, harness with thermistor and damper made sure to program new board and set temperatures correctly opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Strongsville, OH 44136
David R
Job Details:
02/03/2023
"Cc F8E4, overfill switch activated. Found water in pan. Cleaned up water. Replaced gasket. Tightened up water line and made sure all hoses secured, good. Asked what detergent customer uses, brand Finish. Ran unit over 30 mins. Checked underneath periodically. No leaks. Unit good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Fairview Park, OH 44126
Marie V
Job Details:
02/03/2023
"Cc of fresh food section not cooling properly. Confirmed. Temps are 55* in fresh food section. Evaporator is full of frost. Thermistor under ice reading 9.75kohms. S code S16360 for labor. Unit will need drip pan, thermistor and control. ; ordrng 1 W10837236 (Harness) and 1 W11457241 (Pan drip) and 1 W10807590 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Madison, OH 44057
Joe O
Job Details:
02/02/2023
"Cc: not workingFound power cord shorted on terminal block. Needs terminal block and power cord. Installed terminal block kit and power cord. Ran test bake. Op test ok ; ordrng 1 8171385RC (cord-power), used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Amherst, OH 44001
Angel
Job Details:
02/02/2023
Cc that the start button is pushed in and wont let them start the cycle. Took apart console and verified if anything was broken and there was nothing broken the button just came off the tab popped it back in and let them know not to force the button just tap it to start it tested unit opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Amherst, OH 44001
Angel
Job Details:
02/02/2023
Cc that unit is not drying dishes. Did notice tub is a plastic tub and there not using rinse either so I ran a test cycle to make sure heater was heating properly and it was checked temperature at the end of test cycle and it was at 320* explained to customer to use rinse aid and prime the hot water before using the dishwasher so it wont have the chance to get deactivated because of cold water coming in first also suggest at the end of cycle to crack open the door so since the tub is plastic it wont try to buildup moisture because of the heat opt test ok.
We serviced a
GE DISHWASHER
Model GDT665SMN2ES
Near Elyria, OH 44035
David R
Job Details:
02/02/2023
Replaced main control. Continued draining non stop. Called Techline. Cleaned filter out and cleaned pressure switch. Now running regular. Customer to monitor. Leaving on a light cycle while leaving. Good. Op Test Ok.
We serviced a
KENMORE DISHWASHER
Model 665.14523N611
Near Madison, OH 44057
Brian M
Job Details:
02/02/2023
"Installed rack adjusters Needs rack stop ; ordrng 1 WPW10082861 (stop), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDP575GW0
Near Windsor, OH 44099
Brian M
Job Details:
02/02/2023
Cc cloths coming out smoky smelling Checked over unit could not physically see an issue Ran time dry and inspected while running. Can not duplicate smell or issueAdvised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details:
02/02/2023
Cc: not making iceCycled ice maker. Not cycling. Tested power ice maker is receiving proper power. Cycled again. Ice maker is cycling. Tested multiple times. Op test ok
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near North Olmsted, OH 44070
Angel
Job Details:
02/02/2023
Cc that unit is not operating. Tried starting it and nothing checked power and door switch and both were good. Took off back panel and found thermal fuse open and heating element grounded as soon as you plugin unit and set the timer without pressing start the heating element kicks on unit will need heating element replaced checked vent going outside and its a short run and not clogged up ordering heating element.; ordrng 1 279838 (Heating element)
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
02/02/2023
Installed sump Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Mentor, OH 44060
Corina B
Job Details:
02/02/2023
"CC that the unit does not stay on. Confirmed. The ui and the lights go out when opening and closing the door. Checked the connections to the cord, the board and the jazz board. Will need a new board. ; ordrng 1 W11524656 (Control)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHC319ESS3
Near Mayfield, OH 44143
Corina B
Job Details:
02/02/2023
"CC that the unit display is not working but will turn on, will turn on when you unplug unit. Confirmed. The display is not turning on, can still heat. Will need a new door. Cust does not want to repair ; ordrng 1 W11205123 (Door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near South Euclid, OH 44121
Corina B
Job Details:
02/02/2023
"CC that there is a squealing noise throughout the wash cycle. Confirmed. Found the pulley and belt slipping. Replaced the cam and belt from t/s. Ran a calibration. Started a cycle. Opt test ok. ; used 1 W10721967 (PULLEY), and 1 WPW10006384 (BELT) from stock"
We serviced a
GE DISHWASHER
Model GSD6200J03CC
Near North Ridgeville, OH 44039
David R
Job Details:
02/02/2023
"Cc unit top spray arm not working correctly. Unit is 18 years old. Parts starting to deteriorate and come apart. Spray arm parts starting to separate. Would replace top spray arm all pieces to it. Customer does not want to go ahead with repair. ; ordrng 1 WD02X10169 (Screw) and 1 WD12X10352 (Mid spray arm) and 1 WD12X10052 (Spray arm back) and 1 WD22X10046 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
Gabriel P
Job Details:
02/02/2023
"Unit leak lots oil gave estimate customer will not fix,opt test ok ; ordrng 1 WH16X22784 (Gearcase) and 1 WH01X28559 (Hub) and 1 WH38X10018 (Pulley) and 1 WH01X20436 (Belt) and 1 WH01X10611 (Nut), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44035
Marie V
Job Details:
02/02/2023
"Cc that the unit shows on display close lid to start cycle. Found latch and strike broken. Replaced both, ran calibration and stared a cycle. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Columbia Station, OH 44028
Marie V
Job Details:
02/02/2023
"Cc of unit not draining and it was the first time used, found disposal plug still in it. Removed it, tested unit. It drains good. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model GMC305PDB6
Near Mentor, OH 44060
Jason N
Job Details:
02/02/2023
"Cc unit doors locked during baking, had to shut breaker offCustomer stated while running a bake cycle, the doors locked, a code flashed on the display and it smelled like a clean cycle was running. They had to shut the breaker off. Unit doors are unlocked at this time. Ran bake test to 250 degrees. Unit preheated properly at this time. Most likely a relay stuck on the control and caused thermal runaway. Control board/microcomputer (4452889) is discontinued. Advised customer to avoid using unit."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Highland Heights, OH 44143
Jason N
Job Details:
02/02/2023
Cc unit front door panel has cosmetic damageReplaced front door panel using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Parma, OH 44129
David R
Job Details:
02/02/2023
"Replaced main control. Ran test diagnostics, good. Ran a Heavy Duty cycle with Deep fill on full, good. Showed customer. Also advise to look over owners manual if using Extra Power option, option does not add extra water, more of a pre soak cycle to use. Customer could confuse low water with issuing this option. That option puts water in to pre soak and get stains out for a preset time, then goes into regular cycle with clothing. Unit is good and working as designed. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHW0
Near Highland Heights, OH 44143
Jason N
Job Details:
02/02/2023
Cc unit leakingCustomer stated she still found a small amount of water near the right side corner of the door at the end of the cycle. Pulled front door panel off and ran wash cycle. Observed for 45 minutes. No leaks found anywhere on unit. Unable to duplicate leaks concern at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ1
Near Bratenahl, OH 44108
Jason N
Job Details:
02/02/2023
"Cc unit lower spray arm not workingFound lower spray arm had popped out of sump receiver. The end of the spray arm looks to have been resting on or near heater element and is slightly melted. Ordering lower spray arm. Customer can install, no return visit. ; ordrng 1 W11579565 (Spray arm)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44120
Manny
Job Details:
02/02/2023
"Cc unit not cooling in the Ff, verified and temps at 64 in ff and 2 in fz, evap is covered in lots of ice, asked customer if he has warranty, he said he has an extended warranty with Home Depot, I told him if is under an extended warranty hell have to call Home Depot and have them get us a dispatch, steamed and removed ice from fz good airflow to Ff, advise him to allow 24 hours for temps to equalize.opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHG2251TF4
Near Mentor, OH 44060
Joe O
Job Details:
02/02/2023
"Cc: not cooling, error codeFound error code sy ef(freezer evaporator fan failure). Found evap fan is receiving proper power. Not starting. Needs evaporator fanCustomer does not want to repair at this time ; ordrng 1 809069201 (motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Highland Heights, OH 44143
Joe O
Job Details:
02/02/2023
Installed name plate. Op test ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500EWH01
Near Aurora, OH 44202
Brian M
Job Details:
02/02/2023
Cc after self clean unit not functioning Found thermal fuse open and thermostats open ; ordrng 2 WP4449751 (thrmst-fix)s and 1 WPW10545291 (fuse-thrml) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near North Olmsted, OH 44070
Angel
Job Details:
02/02/2023
Cc that unit is making a loud noise. Ran unit and can here sound coming from blower wheel so I removed front panel got to blower wheel and found a piece of paper laminated and lots of lint vacuumed everything out and recommended customer to have vent cleaned out as well tested unit no more noise opt test ok.
We serviced a
WHIRLPOOL FREEZER
Model ED2KHAXVS02
Near Fairview Park, OH 44126
Angel
Job Details:
02/02/2023
"Cc that unit is not making ice. Took apart ice maker from freezer since its side ways and hard to try to cycle and noticed that the wheel never went all around to home position tried resetting it and jumping it to see if it would cycle but it wouldnt and its receiving voltage as well unit will need ice maker replaced also ordering grille which customer wanted to replace theres. ; ordrng 1 WPW10190961 (Icemaker) and 1 WP2206671B (Grille), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44128
Manny
Job Details:
02/02/2023
"Cc unit not working, verified and ran test cycle not good unit started making a grinding noise, try tilting back but unit is in between a cabinet and the utility sink, was able to lift the front a bit and there is oil leaking from gearcase. ; ordrng 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 W10913953 (actuator) and 1 W10866238 (capacitor) and 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Aurora, OH 44202
Brian M
Job Details:
02/02/2023
Installed lid OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Cleveland, OH 44110
Jason N
Job Details:
02/02/2023
"Cc unit not cooling Found freezer barely cool, ff section is warm. Found light frost pattern on first coil of evaporator. Compressor is running very hot, amp draw on compressor is .55a. Unit has refrigerant leak, will need sealed system repair. Compressor not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 W11109499 (Filter drier)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Wickliffe, OH 44092
Joe O
Job Details:
02/02/2023
Cc: noiseFound damper excessively loud. Needs damper assemblyDamper shows out of stock. Office to reschedule; ordrng 1 W11236851 (diffuser)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near South Euclid, OH 44118
Corina B
Job Details:
02/02/2023
"CC that the unit is not cooling. Confirmed Fz 30* ff 50* Low side 18 vacuum High side175 psi. No frost pattern on the evaporator. Checked with uv light, no dye. Equalized to 50 psi. Used nitrogen found a leak on the evaporator. Will need an evaporator. Part and labor is still covered. ; ordrng 1 W10836706 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near South Euclid, OH 44121
Manny
Job Details:
02/02/2023
"Cc unit not cooling properly, verified and temperatures in ff at 47* in fz at 4* found Ff evap cover in ice, fan not running, damper is no operational, and thermistor out of range, ordering harness, evap cover, fan and damper.; ordrng 1 W11188493 (cover-evap) and 1 WPW10248595 (control) and 1 W10633627 (motor-evap) and 1 W10837236 (harns-wire)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Richmond Heights, OH 44143
Manny
Job Details:
02/02/2023
"Cc items freezing in ff, verified and diffuser door not closing, replaced diffuser with pre id, opt test ok, advise customer to keep high humidity items away from diffuser to avoid freezing. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE334GPS0
Near Solon, OH 44139
Brian M
Job Details:
02/02/2023
Cc soap door gasket popped off Fixed dispenser door
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Garfield Heights, OH 44125
Angel
Job Details:
02/02/2023
Cc that clothes are not being spun out. Ran diagnostics and unit had no error codes so I ran test 12 to verify functions and passed perfectly so we took some towels and ran a rinse/spin to see if unit would spin out the clothes and it didnt I had the spin on fast and it never spun out the clothes just went back and forth with a slow spin ordering main board and stator office to reschedule main board showing out of stock.; ordrng 1 W11354541 (Stator) and 1 W11550649 (Main board)
We serviced a
KITCHENAID OTR MICROWAVE
Model KHMS155LBL0
Near Eastlake, OH 44095
Joe O
Job Details:
02/02/2023
"Cc: not heating, loud noiseFound unit pulling 3.8 amps. Magnetron excessively loud. Needs mag and diode; ordrng 1 W10245183 (magnetron) and 1 W11256462 (diode), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Cleveland Heights, OH 44118
Corina B
Job Details:
02/02/2023
"CC that the tub the water goes into is overfilling with water. Confirmed. Found the sink with a slow drain, causing the water to get backed up. Will need a plumber to clean the drain. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44143
Corina B
Job Details:
02/02/2023
"CC that the unit does not spin. Confirmed. Ran diag F0e3 overload, f0e5 off balance load, f2e1 stuck key. Basket does not spin freely. Removed the tub r8g nothing in between basket and tub. Will need a new gearcase, slide and washplate. Cust does not want to repair ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slide) and 1 W10902814 (Washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Solon, OH 44139
Brian M
Job Details:
02/02/2023
Customers issue was not caused by previous repair Its due to installation issueInstallers but screws into the feet not allowing for proper adjustment Was able to back out screws and adjust door
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Seven Hills, OH 44131
Corina B
Job Details:
02/02/2023
"CC that there is a loud noise in a spin cycle. Confirmed. Found oil leaking on the rotor and stator. Will need a new rotor, slide, stator, gearcase, clutch, washplate. ; ordrng 1 W11393685 (Gearcase) and 1 W10915701 (Rotor) and 1 W10734521 (Slide) and 1 W10754448 (Clutch) and 1 W10915700 (Stator) and 1 W10902814 (Washplate)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near North Royalton, OH 44133
David R
Job Details:
02/02/2023
"Replaced evap, comp, drier. Recovered refrigerant, pulled 28'vac w/ pump, watched, good, charged 4.24 oz r134a. Unit starting to cool. Good pressures. Frost pattern on Evap. Give 24 hours to return to normal temps. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44111
Angel
Job Details:
02/02/2023
Cc that unit is cooling but not enough. Verified temperatures and freezer was at 46* and ff section at 56* Checked compressor but it was not running but it was not overheated either felt normal so I used nitrogen to verify for leak and found a leak at the evaporator capillary line coming out the cabinet took picture and called techline spoke with Chris explained issue and provided him with a picture of the leak unit went under review customer will get contacted with any further instructions.
We serviced a
JENN-AIR RANGE
Model JGRP436WP01
Near Broadview Heights, OH 44147
Corina B
Job Details:
02/02/2023
"CC that the oven does not go to a different temperature when its heated to one temperature. Confirmed. Ran diag f2e1 stuck key. Started a bake heated to 375* changed temp started to go up. Turned oven off and turned back on and the temp froze. Will need a new ui. Office to reschedule appointments ; ordrng 1 WPW10464535 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311SFYT00
Near Broadview Heights, OH 44147
David R
Job Details:
02/02/2023
"Cc unit FZ ice building up on cabinet bottom. Found drain tube clogged. Steamed all ice and cleared drain tube. Tested, pour water down. Good. Op Test Ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS23FVSS02
Near Avon Lake, OH 44012
Angel
Job Details:
02/02/2023
"Cc that unit has low water pressure. Confirmed tried dispensing water and the pressure is low asked them if the filter was changed and they stated yes a week ago but they said water was spraying out when they removed the filter and it was leaking and they had a hard time inserting the filter to make it stop. Unit will need filter housing replaced I didnt remove the filter to find out because if it keeps leaking theres going to be water everywhere. Ordering part.; ordrng 1 WPW10121140 (Housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Euclid, OH 44123
Manny
Job Details:
02/02/2023
"Cc unit stays open sometimes, stated she thinks is the gasket, and thinks something is broken from the icemaker because she can see a wire hanging, verified and gasket is good and doors are closing, wire customer sees its the bail arm. Unit is working as designed no issues found."
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG2022MW3
Near Cleveland, OH 44113
Manny
Job Details:
02/02/2023
"Cc unit not starting, verified and not starting, took apart to check components and they are rusted, heater housing rusting where HL thermostat sits, idler pulley, motor and motor mount are rusted, unit looks like water got inside and multiple parts are rusted, checked power and getting power to control but nothing leaving it, unit needs motor, heater assembly, motor mount, pulley, and main control customer will not proceed with the repair! ; ordrng 1 5304500454 (board) and 1 137493400 (switch) and 1 137292700 (belt) and 1 131367100 (motor cradle asmy) and 1 5304507499 (Idler pulley) and 1 134196602 (Motor) and 1 137392700 (heater asmy w/hous), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Euclid, OH 44123
Jason N
Job Details:
02/02/2023
"Cc long dry timesRan dryer op test, checked airflow at vent outlet. Found venting restricted, almost no airflow at outlet. Checked heat from unit, good heat. Advised customer they will need venting serviced/cleaned."
We serviced a
IKEA DISHWASHER
Model IDT870SAGX0
Near Cleveland, OH 44113
Manny
Job Details:
02/02/2023
"Cc unit not advancing in cycle, stated only making a grinding noise, verified and ran diagnostics found code 8-4 for drain electrical issue, took pump off and found glass in pump housing preventing the unit from draining, removed glass and reinstalled pump, ran test cycle, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Eastlake, OH 44095
Joe O
Job Details:
02/02/2023
"Cc: not freezing, not making iceFound temps in ff section at 35 degrees, freezer at 12 degrees. Found only partial frost pattern on both evaporators. Unit has dye filter installed. Found no dye. Checked pressures of system. Working on freezer unit is at a 10 in vac low side, high side 125 psi. Resting pressure (home position) 29psi both sides. Valve closed pressures at 12 in vac low side, high side 124 psi. Ff section cooling 5psi low side 148 psi high side. Placed in home position. Charged with nitrogen. Found pin hole leak on ff evap. Needs ff evapEntitlement shows parts under parts and labor warranty; ordrng 1 W11492867 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Wickliffe, OH 44092
Jason N
Job Details:
02/02/2023
Cc RH door seal tearingReplaced RH door gasket using customer supplied part. Heated gasket and stretched to mate to cabinet to ensure good seal. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Moreland Hills, OH 44022
Brian M
Job Details:
02/02/2023
Installed adjusters kit OP Test Ok
