Service History 208 - Fred's Appliance

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS25ECMS00

Near North Royalton, OH 44133

David R

Job Details: 10/06/2022

"Cc unit making noise when getting water hammering coming from water valve. Ordering valve. ; ordrng 1 WPW10420083 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Middleburg Heights, OH 44130

Marie V

Job Details: 10/06/2022

Replaced pump motor. New pump sounds worse that the first one. Ordering another motor. I put this as a 3 job count. Just in case.; ordrng 1 W11416362 (Motor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Cleveland, OH 44114

Marie V

Job Details: 10/06/2022

"Cc that the unit is not cooling , is at room temperature. Confirmed. Unit is 66* . Found a leak at the cap tube on filter drier. Will need to be replaced. Also ordering lock ring. ; ordrng 1 W11109499 (Drier) and 1 W11506623 (Lockring) and 1 W11504448 (Lock ring)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Broadview Heights, OH 44147

David R

Job Details: 10/06/2022

Replaced heater. Ran diagnostics. Good. Op Test Ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Grafton, OH 44044

Gabriel P

Job Details: 10/06/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Wickliffe, OH 44092

Corina B

Job Details: 10/06/2022

CC that there is a loud noise. The compressor is buzzing normal sound. Unit is in the garage. Called t/l Ed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW00

Near Eastlake, OH 44095

Joe O

Job Details: 10/06/2022

"Cc: leaking inside ff ventsFound no ice build up in freezer, no frost build up. Customer stated they defrosted unit. Poured water down drain. Drain clear. Gaskets sealing. Found small gap in liner applied small amount of silicone. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Brook Park, OH 44142

Manny

Job Details: 10/06/2022

"Cc unit making a clunking noise, verified and unit is making a noise, tilted unit back and found bad shifter, replaced using TS#10913953; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 10/06/2022

Level unit then ran quick cycle and it didnt leak advise customer to monitor if it continues to leak may need bottom seal and cabinet seal

We serviced a

WHIRLPOOL WASHER

Model MVWB850YG0

Near Willowick, OH 44095

Joe O

Job Details: 10/06/2022

"Cc: f51 errorFound rotor loose under unit, rubbing on rotor, bearing leaking. Needs stator, rotor, bearing and rps sensorCustomer does not want to continue with repair ordrng 1 280146 (rotor) and 1 WPW10419333 (stator) and 1 W10435302 (bearing)"

We serviced a

GE COOKTOP ELE

Model JGP963BEC2BB

Near Solon, OH 44139

David R

Job Details: 10/06/2022

Replaced back left ignitor. Tested and showed customer. Good. Op Test Ok.

We serviced a

MAYTAG DRYER

Model MDE8600AYW

Near Beachwood, OH 44122

Marie V

Job Details: 10/06/2022

"Cc that the unit is not heating. Confirmed. Verify power, L1 to N 124v, L2 to N 0V, L1 to l2 70V. Will need electrician."

We serviced a

AMANA RANGE

Model ACS3350AB

Near Beachwood, OH 44122

Marie V

Job Details: 10/06/2022

"Cc that the right hand side burner does not works. Confirmed, ignitor is broken. Has to drill a screw out. Replaced part. Tested burner multiple times. Op test ok"

We serviced a

AMANA RANGE

Model AGR5330BAB3

Near East Cleveland, OH 44112

Joe O

Job Details: 10/06/2022

Cc: oven light not workingBulb not making contact with socket. Needs socket and bulbBulb out of stock. Office to reschedule ; ordrng 1 W10888179 (bulb-light) and 1 W10856866 (sockt-lite)

We serviced a

WHIRLPOOL REFRIGERATOR

Model TSI18A3L

Near Cleveland, OH 44110

Corina B

Job Details: 10/06/2022

"CC that the unit is not cooling. Confirmed Fz 24* ff 56*. Checked the evaporator good frost pattern. Fans are running. Will need a thermostat. Part is nla. ; ordrng 1 R0161075 (Thermostat), used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ00

Near Brook Park, OH 44142

Manny

Job Details: 10/06/2022

"Cc unit frost up again verified and frost in FZ checked liner and its warped by the fz door and at the bottom of need to call tech line but Techline is in a meeting, called techline spoke to Ned sent him the pics attachments and he send unit for review and replacement; saved tckt"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDB10

Near Cleveland, OH 44120

Corina B

Job Details: 10/06/2022

Cust does not have a receipt from rent a center. Will need to reschedule when we have a receipt ; saved tckt

We serviced a

MAYTAG WASHER

Model MVWB755DW0

Near Cleveland, OH 44120

Corina B

Job Details: 10/06/2022

"Replaced the gearcase, slide and washplate. Ran a calibration. Started a normal cycle. Opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 10/06/2022

"Replace heater,opt test ok"

We serviced a

GE DISHWASHER

Model GDT605PFM0DS

Near Painesville, OH 44077

Jason N

Job Details: 10/06/2022

Installed door vent gasket. Ran wash test for several minutes and monitored. No leaks. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Kirtland, OH 44094

Brian M

Job Details: 10/06/2022

Installed valves Advised to watch

We serviced a

GE RANGE

Model JB650DF4CC

Near Painesville, OH 44077

Jason N

Job Details: 10/06/2022

"Cc unit taking too long to heat up on preheatCustomer states unit seems to take too long to preheat. Ran bake test to 350 degrees, preheat reached after 10 minutes. Set bake temperature to 450 degrees from 350, preheat reached after 5 minutes. No issues found, unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mentor, OH 44060

Jason N

Job Details: 10/06/2022

"Cc unit leakingRan wash test cycle, found water starting to drip from inlet valve when filling with water. Unit needs inlet water valve replaced. ; ordrng 1 W11175771 (Inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ02

Near Pepper Pike, OH 44124

Brian M

Job Details: 10/06/2022

Installed door OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Ravenna, OH 44266

Brian M

Job Details: 10/06/2022

Installed harness and control OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Mentor, OH 44060

Jason N

Job Details: 10/06/2022

Cc unit making gurgling noise and knocking noiseFound that the gurgling noise is in fact the refrigerant flowing through the lines. Advised customer this is normal. Could not duplicate a knocking noise but advised customer this may be due to thermal expansion/contraction of the liner when in cooling or in defrost mode. Unit is working as designed at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM02

Near Cleveland, OH 44108

Joe O

Job Details: 10/06/2022

Cc: no interior lightFound switch broken. Replaced switch. Op test ok

We serviced a

KITCHENAID COOKTOP GAS

Model KCGS356ESS00

Near Solon, OH 44139

David R

Job Details: 10/06/2022

"Cc unit knobs, 2 of them are not centered. All functions are working properly. More cosmetic look. Manifold already replaced, still functions properly. Calling techline. Said is normal, opening allows for the tolerance when turning knobs. Can try tweaking but will not be 100% in the middle. All normal from techline. Unit is working properly. Op Test Ok test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW7120HW0

Near Moreland Hills, OH 44022

David R

Job Details: 10/06/2022

"Cc unit still leaking water, front left corner. See water leaking, when dispensing out fabric softener. Water is hitting outer tub and slide down to floor. Adjusted front legs. Tested. Water going directly into right place. Customer to monitor. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Shaker Heights, OH 44122

Marie V

Job Details: 10/06/2022

"Cc that the unit does not dispense fabric softener. Ran diag, found error code f8e1 long fill, f2e1 ui stuck button. Ran manual test, fabric softener valve works. Found out that Sabrina softener was shut off for all loads. Showed cust . Replaced valve and found that hot and cold were reversed, corrected issue. Also showed cust that one valve on the home is dripping and the Luther does not shut the water all the way, will need plumber for that issue. Unit is working properly. Op test ok"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS2

Near Ravenna, OH 44266

Brian M

Job Details: 10/06/2022

Cc of error Found error f1 e0 and f1e1 internal error Needs control and found front left orfice clogged can not get anything to clean it ; ordrng 1 W11230090 (Orfice) and 1 W11034208 (cntrl-elec)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Mentor, OH 44060

Jason N

Job Details: 10/06/2022

"Installed ACU main control. Ran auto test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW0

Near Bedford Heights, OH 44146

David R

Job Details: 10/06/2022

"Cc unit not washing clothes or filling up. Found F0E3 overload error, F8E1 Long Fill error. Ran diagnostics and cold water not going into unit. Had valve on truck surplus W11220230, replaced. Ram test 51 and 52. Good, all components working. Had to tighten down washplate, screw was loose. Ram washer to check water level, good. Op Test Ok.** in future, if needed. Would replace washplate W10752283"

We serviced a

AMANA WASHER

Model NTW4605EW0

Near Cleveland, OH 44105

David R

Job Details: 10/06/2022

"Cc unit not powering on, keeps unplugging and plugging in. Power to control good. No lights on control, unplugged and plugged a couple times. Green light is now on. Found in error codes, 5/1 lid fault, 1/1 main control fault. Found that the main control will short when activating the drain pump. Unit will turn off. Now drain pump not working at all. Would replaced drain pump and main control. Customer paid SVC only. Do not order parts.; ordrng 1 W11116498 (Control) and 1 WPW10661045 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Mentor, OH 44060

Jason N

Job Details: 10/06/2022

"Cc unit needs power cord installed due to damage Installed power cord using customer supplied pre Id power cord. Ran dryer op test. Unit tumbling, good heat. Op test good."

We serviced a

MAYTAG WASHER

Model MVWC400XW0

Near Cleveland Heights, OH 44118

Marie V

Job Details: 10/06/2022

"Cc that the latch broke and she replaced one part but that now star button does not respond. Ran diag found error code f5e1, latch issue. Ran auto test, pass. Stared a cycle. Pass. Advice cust to replace latch. She will call back if she wants to continue. ; used 1 W10404050 (LATCH), and 1 8009 (APPLIANCE BULB) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Parma, OH 44134

David R

Job Details: 10/06/2022

"Cc unit was leaking but now its not. Found plumber installed unit into different spot in kitchen. Another different installer came found plumber didnt tighten water hose, left the drain hose hanging down in basement, no garbage disposal, water was backing up in hose. Installer came fixed issues, corrected drain hose placement, tightened up all the hoses and water line. Hasnt been leaking every since. Came here to confirm everything the installer did and fixed was correct. All lines good, no leaks in drip pan or hose. Everything from installer is good. SVC only."

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW3

Near Willowick, OH 44095

Jason N

Job Details: 10/06/2022

"Cc unit making rattling noise and towels take an hour to dryRan dryer op test, good heat and flame, let cycle several times. Heat test good. Checked venting to outside outlet, clear not restrictions. Advised customer that larger/heavier material loads cans potentially take up to an hour to dry. Noise in question is from unit is rear bulkhead slightly vibrating as the unit heats up and panels expand. Bulkhead is tight. Pulled bulkhead forward slightly to try to minimize vibration."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKW0

Near Westlake, OH 44145

Angel

Job Details: 10/06/2022

Replaced heater tested to make sure it didnt leak. Opt test ok.

We serviced a

KITCHENAID ICEMAKER

Model KUIC15NHZS0

Near North Royalton, OH 44133

David R

Job Details: 10/06/2022

"Replaced water valve. Ran diagnostics, water is entering unit. Good. Started normal cycle. Good. Give time for ice to form and drop. Good. Op Test Ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDE3

Near Parma, OH 44129

Gabriel P

Job Details: 10/06/2022

"Check voltage receiving 120 to unit when ran a test cycle and unit turn off voltage was still pressent it never drop ordering control ; ordrng 1 W10906430 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MTW5740TQ0

Near Rootstown, OH 44272

Brian M

Job Details: 10/06/2022

Cc unit will not spin out Found switch broken Used back stock switch OP Test Ok ; used 1 WP8318084 ( Lid switch) from stock

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW2

Near Parma, OH 44129

Gabriel P

Job Details: 10/06/2022

"Found capacitor blew and leaking replace,ran calibration and auto test pass,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRS25RVMS02

Near Beachwood, OH 44122

Joe O

Job Details: 10/06/2022

"Cc: not coolingFound unit unplugged upon arrival. Plugged unit in. Monitored amp draw. Compressor buzzing and not starting. Pulling 12 amps. Needs compressor, and evaporatorCustomer does not want to repair at this time; ordrng 1 WP2188823 (evaporator) and 1 W10139462 (compressor) and 1 876765 (mtg kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Windham, OH 44288

Brian M

Job Details: 10/06/2022

Installed ui OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44102

Gabriel P

Job Details: 10/06/2022

Found evaporator frozen need harness ordering part is out of stock ; ordrng 1 W11581973 (Harness)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ

Near Westlake, OH 44145

Gabriel P

Job Details: 10/06/2022

Customer does not need repair the unit is no longer there

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Chardon, OH 44024

Brian M

Job Details: 10/06/2022

Installed heater OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Elyria, OH 44035

Gabriel P

Job Details: 10/06/2022

Need gearcase shaft broken ordering ; ordrng 1 W11454372 (Gearcase)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, OH 44104

Marie V

Job Details: 10/06/2022

"Cc that the unit is not getting cold enough. Theres a lot of frost in freezer. Took temps 2* in freezer and 48* in fresh food section. Found duck air for refrigerator compartment were clogged with ice. Defrosted all frost from freezer and air ducks. Showed cust and also explain that if door does not shuts all the way it will cause frost and prevent proper cooling. Also temp on freezer was set to max, cutting air flow to refrigerator. Set back to recommended. Advice cust to allow unit to get back to temp. Op test ok"

We serviced a

ESTATE DRYER

Model EGD4400WQ0

Near Lakewood, OH 44107

Marie V

Job Details: 10/06/2022

Cc that the unit is not drying the clothes all the way. Stared unit and let it run. It cycled about 4 times before it tuned on the Ignitor but no gas. Unit will need new coils. Replaced coils from T/S. Tested unit. Op test ok; used 1 279834 (COIL) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Lakewood, OH 44107

Manny

Job Details: 10/06/2022

"Cc unit not draining, verified unit have standing water in the tub, ran diagnostics and found codes F1E2 for control software issues, F8E2 for drain pump issues and F6E4 for float switch open, unit needs main control and drain pump. Called landlord to provide estimate and no answer cant leave message since VM is full, ; ordrng 1 W11305308 (Control) and 1 W10876537 (pump-drain), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near South Euclid, OH 44121

Manny

Job Details: 10/06/2022

"Cc that they dont really know all the functions of the unit and wanted me to guide them through the settings, and unit stays in vacation mode, verified and everything working as designed, explained to customer that the unit will be in vacation mode if they see a little umbrella icon light up which is not on at this time, he said why it says vacation when he pressed options, explain that to get into the vacation mode he will have to press vacation after he pressed options, then he asked what temp unit should be set at, told him fz at 0 and Ff at 38, he had it set ff to 35 and FZ to -5 set temp to recommended. Unit is working as designed opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW1

Near Cleveland, OH 44115

Manny

Job Details: 10/06/2022

"Replaced control, ran spin test op test ok, took core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Thompson, OH 44086

Brian M

Job Details: 10/06/2022

Cc of noise Found abnormal noises from damper Needs damper Not in stock office to schedule ; ordrng 1 W11236851 (diffuser)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Westlake, OH 44145

Angel

Job Details: 10/06/2022

Replaced heater tested unit to make sure theres no leaks. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Berea, OH 44017

David R

Job Details: 10/06/2022

"Cc unit icemaker will put out one set of cubes and no more. No error codes to icemaker. Cycled test 59, made it to home position. Test 45, called for water, showed customer water is making it to icemaker, no ice blocking line. Test 36, fan is working for icemaker. Test 15, ice level sensor is sensing if bin is full or not. Only thing left would be to replace icemaker. Do not order parts at this time. ; ordrng 1 W11577195 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM01

Near Elyria, OH 44035

Gabriel P

Job Details: 10/06/2022

Knock on door no one answer ring bell no one answer wait few minutes customer came outside and said he wants to cancel appointment but he didnt know how there going to buy new

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 10/06/2022

"Pushed dishwasher back into cabinet, drilled new holes and mounted, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRT18S6AQ0

Near Willoughby, OH 44094

Dan H

Job Details: 10/06/2022

"Installed new console, seal, and air channels, op test good"

We serviced a

KENMORE REFRIGERATOR

Model 10655622500

Near Geneva, OH 44041

Dan H

Job Details: 10/06/2022

"Installed new bracket and ice door, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model AFI2538AEW4

Near Conneaut, OH 44030

Dan H

Job Details: 10/06/2022

"Installed new control, op test good"

We serviced a

WHIRLPOOL WASHER

Model MVWX655DW0

Near Ashtabula, OH 44004

Dan H

Job Details: 10/06/2022

"Installed new drain pump, op test good"

We serviced a

WHIRLPOOL RANGE

Model RF365PXXN1

Near Ashtabula, OH 44004

Dan H

Job Details: 10/06/2022

"Customer complaint that elements are not working and oven door falls open, found terminal blocks on elements bad, and springs broken on door, installed new terminal blocks and springs from customer stock, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Beachwood, OH 44122

Joe O

Job Details: 10/06/2022

Installed control. Ran manual defrost on evap. Tested voltage to element from control. Control sending 122v. Defrosted evap. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KSSO48QMB00

Near Beachwood, OH 44122

Joe O

Job Details: 10/06/2022

Installed ice maker. Cycled. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Warrensville Heights, OH 44128

Joe O

Job Details: 10/06/2022

"Installed suspension rods. Ran test cycle. Unit still out of balance. Found no liquid in balance ring. Needs basket.Customer does not want to continue with repair. Ordrng 1 W11172199 (basket), used 1 1OVRSZ (oversized shipping), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE FREEZER

Model 25328432809

Near Mentor, OH 44060

Jason N

Job Details: 10/06/2022

"Cc unit not cooling Found unit at room temperature. Compressor is running but cold, no heat. Amp draw test on compressor reading .4A. Unit has refrigerant leak, will need sealed system repair. Advised customer of approximate cost for repair. Customer declined repair."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Ashtabula, OH 44004

Dan H

Job Details: 10/06/2022

"Installed new heater, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Burton, OH 44021

Joe O

Job Details: 10/06/2022

"Cc: loudCustomer stated unit was completely quiet prior to us working on it. Customer stated the water spraying was not as loud before. Ran test cycle. Drain pump kicked on, unit filled, unit washing. No abnormal noises heard. Unit functioning as designed. Documented with whirlpool tech line on service matters. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW4

Near Austinburg, OH 44010

Jason N

Job Details: 10/06/2022

"Cc unit fault code and not drainingRan diagnostics, found fault codes f5e3 for lid will not unlock, f5e2 for lid lock failure and f0e3 for overload. Ran manual lid lock test, lid will not lock. Replaced lid lock using customer supplied pre Id part. Cleared codes and ran auto test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Ashtabula, OH 44004

Dan H

Job Details: 10/06/2022

"Installed new ice door assembly, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS08

Near Fairview Park, OH 44126

Marie V

Job Details: 10/06/2022

"Cc that the ice maker stopped working. Took temps, 37* and 4*, found ice maker arm up. Asked cust if he shut it off, he said no, explain that maybes it was bumped with something and shut it off. Turned back on, ice maker cycled, and filled with water. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model GY397LXUQ04

Near Middleburg Heights, OH 44130

Manny

Job Details: 10/05/2022

"Cc that keypad is out again after was replaced and they didnt even used the oven yet, verified and buttons on keypad feel flat and not feedback when pressed, disconnected power and removed console and disconnected panel, reconnected and power back up and nothing checked control and control is working, unit needs membrane switch, parts still under warranty.; ordrng 1 WPW10207930 (swtch-memb)"

We serviced a

WHIRLPOOL DRYER

Model LTE6234DQ0

Near Mentor, OH 44060

Corina B

Job Details: 10/05/2022

"CC that the u it is not heating. Confirmed. Found the thermal cutoff is open. Checked the heater, not grounded. Jumped the wires out started, heating. Vent outside is clear. Called BJ not charging for parts. ; ordrng 1 WP3403607 (Cutoff) and 1 WP3387134 (Thermostat)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Mentor, OH 44060

Corina B

Job Details: 10/05/2022

"Replaced the control. Brought the core back for return. Started the dryer several times, no error. Opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 106.569366

Near Oberlin, OH 44074

David R

Job Details: 10/05/2022

"Cc unit icemaker not working. Getting voltage but no cycling correctly. Ordering icemaker. ; ordrng 1 WPW10190965 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 10/05/2022

Motor of windings open ordering motor but is out of stock ; ordrng 1 W11026785 (Motor) and 1 W11395618 (Capacitor) and 1 W11409708 (Shield)

We serviced a

JENN-AIR RANGE

Model JJW2827DS01

Near Painesville, OH 44077

Jason N

Job Details: 10/05/2022

"Cc unit turns on by itselfCustomer does not have a valid pop document, only an extended warranty memo. Customer is calling WP Jennair. Customer stated they have observed several times where the upper oven light will be illuminated and the oven cavity will be warm to the touch. Found service pointer for this issue. Found UI version is out of date, version is 9.0.0.0. Unit will need UI console replaced. UI console is not showing in stock at Marcone. ; ordrng 1 W11236899 (UI console)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Madison, OH 44057

Joe O

Job Details: 10/05/2022

Installed sump assembly. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW0

Near Cleveland, OH 44127

Manny

Job Details: 10/05/2022

"Cc unit doing the same thing, verified and agitator screw is out and the shaft is pushed down, unit will need gear case replaced, send for double labor.; ordrng 1 W10528947 (drive hub kit) and 1 W11454734 (Gearcase) and 1 WPW10427633 (pulley shield) and 2 357640 (screw(discontinued))s and 1 W10597177 (actuator)"

We serviced a

MAYTAG STACK W/D

Model MGD6630HC3

Near Chagrin Falls, OH 44022

Brian M

Job Details: 10/05/2022

Cc unit seems to be not heating Found unit able to heat but possibly a venting issue unit is stacked next to another set of stacked units I can not move units out .. would have to unstack both sets to get any access to the rear to inspect

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 10/05/2022

Replace door ice opt test ok

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Painesville, OH 44077

Joe O

Job Details: 10/05/2022

"Cc: insulation caught fireFound grease in insulation caught fire. Called whirlpool safety to document findings spoke with dawn. Stated this would not be a manufacturing issue. Built estimate for insulation replacement. Customer does not want to repair at this time ; ordrng 1 W10318910 (insulation), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ01

Near Cleveland, OH 44120

Manny

Job Details: 10/05/2022

"Cc unit not cooling, verified and found fz door open, pulled door and theres a lot of ice in the bottom and door cant close, customer stated that icemaker bail arm had came off and unit was constantly making ice, took door off and drawers out and noticed the ice is cubes from the icemaker, steamed ice (34min)and cleared drain and reinstalled icemaker bail arm, advise customer to allow 24 to 48 hours for temps to reach set temp, and to place a water bottle in the freezer and once frozen she can load the unit."

We serviced a

MAYTAG WASHER

Model MVWB980BW0

Near Painesville, OH 44077

Joe O

Job Details: 10/05/2022

"Cc: leakingCustomer stated unit leaks during the wash cycle, with larger loads. Customer stated smaller loads do not leak. Found unit splashing from detergent dispenser enough to allow a puddle to form on the left front of machine. Found unit leaking down the side of tub from tub ring. Spoke with BJ, he stated he seen a lot of these wher they would leak from the tub ring. Needs tub ring; ordrng 1 WPW10550152 (ring-tub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR WALL OVEN

Model JJW2727DS01

Near Mentor, OH 44060

Jason N

Job Details: 10/05/2022

"Installed console control using customer supplied part. Ran functionality tests. All functions working properly, no faults. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Elyria, OH 44035

Marie V

Job Details: 10/05/2022

"Replaced compressor and drier. Ran nitrogen and tested for leaks. None. Filled up unit with r600, 56oz. Unit has good frost pattern, and stared cooling. Op test okAdvice cust to allow 24 hours for unit to get to recommended temperatures."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Westlake, OH 44145

Gabriel P

Job Details: 10/05/2022

"Replace adjuster kit,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Novelty, OH 44072

Corina B

Job Details: 10/05/2022

"CC that the u it is not holding temperature. Unit was unplugged when arriving. Ran step 38 and 39 148-150 watts. Called BJ, unit is not turning on Cust had a oryan board. Replaced the board, unit still will not turn on. Will need the main control. ; ordrng 1 W11333076 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Parma, OH 44130

David R

Job Details: 10/05/2022

"Replaced dispenser. Tested, opening and rinse aid dispensing. Good. Op Test Ok"

We serviced a

KITCHENAID RANGE

Model KOCE500ESS05

Near Solon, OH 44139

Brian M

Job Details: 10/05/2022

Cc of error Found error for over temp Ran test bake to 400 no issue found at this time Advised on thermostat and control replacement if issue returns ; ordrng 1 W10859573 (sensor) and 1 W11179310 (cntrl-elec) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Brook Park, OH 44142

David R

Job Details: 10/05/2022

Cc unit making banging noise. Found drain hose hitting washer in spin. Moved washer a couple inches from wall and zip tied drain hose. Advised can also use styrofoam to brace hose. Unit is good. Op Test Ok.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413UW3A

Near Perry, OH 44081

Joe O

Job Details: 10/05/2022

Installed ui and console. Tested. Op test ok

We serviced a

SAMSUNG DRYER

Model DV42H5000W/A3

Near Cleveland, OH 44124

Manny

Job Details: 10/05/2022

"Cc unit making a low grinding noise, verified and sounds like bad pulley, took unit apart and pulley is hard to spin and lots of gunk buildup, replaced pulley with TS#DC93-00634A ran test opt test ok; used 1 DC93-00634A (IDLER PULLEY) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258XEW1

Near Mentor, OH 44060

Jason N

Job Details: 10/05/2022

Installed ice maker. Ran manual harvest test cycle. Ice maker indexed and filled mold with water. Op test good.

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS05

Near Novelty, OH 44072

Corina B

Job Details: 10/05/2022

CC that the unit is not holding temperature. Ran diag no codes. Started a bake at 350*. Temperature is staying at 350*. Working as designed . Opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KURR204ESB00

Near Solon, OH 44139

Brian M

Job Details: 10/05/2022

Cc about door not closing and then a leaking insideFound unit pushed to far into cabinet pulled out door now Closes Advised That having the door open can cause frost build up and may have caused the leak Advised to Watch

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 10/05/2022

Arrive at customer explain him all over again what hes doing wrong and he say hes chemo and he forgets what I told him so end up writing the information i provided on washer door so he can remember still call whirlpool to document spoke to bruce unit working as design

We serviced a

WHIRLPOOL WALL OVEN

Model WOD77EC0HS02

Near Westlake, OH 44145

Gabriel P

Job Details: 10/05/2022

"Right console this time Replace console,opt test ok"

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