Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 5277 customer reviews

Jeff M.

Jeff M.

KDTE104ESS KITCHENAID DISHWASHER Technical Service Pointer #: W10914584B The door is popping open in between cycles the railings need to be replaced of the upper rack and sit farther back into the machine to allow the door to properly seal; ordrng 1 W11048934 (RAIL) and 1 W11048936 (R RAIL)

Near OH-193, Dorset, OH 44032
Jeff M.

Jeff M.

110.87088601 KENMORE DRYER The unit is not heat the element is getting 240vac. The unit needs a new heating ele. ; ordrng 1 WP8544771 (ELE.),

Near OH-307, Austinburg, OH 44010
Jeff M.

Jeff M.

WED4815EW1 WHIRLPOOL DRYER hat was plugged. The end of the fence was actually sitting on the ground to the ground was putting the vent. I put the vents in its proper location unit tested good also need to handle customer can install. ; ordrng 1 W10861225 (HANDLE)

Near OH-307, Geneva, OH 44041
Jeff M.

Jeff M.

ATF6700FS1 FRIGIDAIRE WASHER The unit will not lock. It just buzzes taking visually see that the lock is broken needs a new door lock; ordrng 1 131763202 (door lock), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Carpenter Rd, Ashtabula, OH 44004
Chad  P.

Chad P.

FTF530FS3 FRIGIDAIRE WASHER Found drain catch clogged. Removed debris. Op test ok. ; Job Cmpltd,

Near Nepahwin Rd, Timberlake, OH 44095
Chad  P.

Chad P.

WTW8500DC1 WHIRLPOOL WASHER , No stored faults. Reset and calibrated unit. Ran mixed wash on deep water wash. Water level was normal. Advised on loading and operations. Op test ok. ; Job Cmpltd,

Near E Meadowlawn Blvd, Seven Hills, OH 44131
Chad  P.

Chad P.

MVWB765FW0 MAYTAG WASHER No stored faults. Cc that unit at random fill all the way up. Ran calibration and rapid wash as thats what the customer most commly uses. Water levels are correct. Advised when unit fills all the way up it is trying to balance out the load. Advised on loading and operations. Op test ok. ; Job Cmpltd

Near Friar Dr, Parma, OH 44134
Chad  P.

Chad P.

MDB8959SFZ4 MAYTAG DISHWASHER Found door hitting left side of cab. Adjusred door alignment and ran normal wash. Op test ok. Drained unit out 2x. Op test ok. ; Job Cmpltd

Near Cook Rd, Olmsted Falls, OH 44138
Chad  P.

Chad P.

WTW7000DW1 WHIRLPOOL WASHER Unit stored over load error code. Cleared fault. Draive system checks good. Leveled out unit and calibrated. Advised on loading and how to run drain spin. Op test ok. ; Job Cmpltd,

Near High Point Rd, Strongsville, OH 44136
Corina B.

Corina B.

WMH31017AB4 WHIRLPOOL MICROWAVE CC that the light stays on sometimes then does not come on. Ran diag, everything passed. Placed a cup of water in the unit, heated. Tried several times, could not duplicate the problem. Optest ok. ; Job Cmpltd

Near Tarpon Cove, Perry, OH 44081
Corina B.

Corina B.

GTW330ASK0WW GE WASHER CC it does not finish cycles. Ran a normal load, filled water and start to wash. Went to a drain and spin would not spin. Would turn off. Checked underneath unit and found oil. Will need a motor, mode shifter, and transmission. Called GS to order parts. ; ordrng 1 WH02X10363 (nut hub) and 1 WH05X25036 (MODE SHIFTER) and 1 WH38X24475 (TRANSMISSION ) and 1 WH49X25376 (1/3 hp motor and nut), schdld next appmnt for 7/18 TUE

Near Hubbard Rd, Madison, OH 44057
Corina B.

Corina B.

110.20956993 KENMORE WASHER CC that the spin cycle is not strong. Ran a spin cycle with no clothes, spinned. Put towels in wet, would not spin. The transmission is leaking oil. Will need a new transmission. Called BB to order parts. ; ordrng 1 3360629 (gear case 20162), schdld next appmnt for 7/17 MON

Near Allen Ave, Ashtabula, OH 44004
Dan H.

Dan H.

KFIV29PCMS02 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees, freezer section temperature at 15 degrees , found fresh food section evaporator frozen solid, found fresh food section evaporator fan not running, fresh food section evaporator fan is recieving 14vdc, unit needs new fresh food section evaporator fan; ordrng 1 W10633627 (fresh food section evaporator FAN), schdld next appmnt for 7/18 TUE

Near Maypine Farm Blvd, Highland Heights, OH 44143
Dan H.

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit runs too long, no air leaks in door seals or cabinets, temperatures are good, evaporator has good frost pattern, evaporator fan is running, condenser fan and compressor are running, condenser is clean, unit is operating as designed ; Job Cmpltd

Near Heath Rd, Kirtland, OH 44094
Dan H.

Dan H.

WFW95HEDW0 WHIRLPOOL WASHER Customer complaint that a waterline broke down the road and washer did not work properly after that, ran diagnostics found f8e1(long/no fill) error code, started quick wash cycle, door locked, unit filled and advanced to wash cycle, ran test cycle, all components working, unit is operating as designed ; Job Cmpltd

Near Poplar Ln, Mentor, OH 44060
Dan H.

Dan H.

WED4800BQ1 WHIRLPOOL DRYER Customer complaint of loud squealing noise, started timed dry cycle, no unusual noises heard, idler pulley, rollers, and felt slides are in good shape, unit is operating as designed ; Job Cmpltd

Near Chillicothe Rd, Mentor, OH 44060
Chad  P.

Chad P.

WRF989SDAM00 WHIRLPOOL REFRIGERATOR Found ice ball on upper right corner of fz evap. Fz around 35 f. Cooling fault for ice maker. Unit has old style evap. Needs ff evap and drier replaced. Project code listed S71233. Big job. 3 job count. Cfc tech only. ; ordrng 1 W10917531 (EVAP) and 1 WPW10143759 (DRIER)

Near Willow Wood Dr, Strongsville, OH 44136
Tim G.

Tim G.

MAYTAG REFRIGERATOR MBF1958FEW00 Complaint of abnormal sounds. Tech didnt find any high pitch sound. Found the sound the customer was concerned about is coming from the damper motor. Checked motor and found the motor to have a grinding sound. Unit needs damper. ; ordrng 1 WPW10594330 (control), schdld next appmnt for 7/18 TUE !,

Near Lor-Ron Ave, Kent, OH 44240
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WSF26C3EXB01 Complaint of no cool. Checked unit and found both ff and fz temps at 74 degs. Pulled evap cover and found no frost or ice. Tapped low side process and found unit in a 22"i vac, added half the charge the unit takes (2.5oz) and found a improvement in pressure and frost pattern. Check all lines and joints in the compressor compartment and found no signs of oil. Unit needs evap and compressor. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; ordrng 1 W10309989 (compressor) and 1 WP2188822 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/18 TUE 8-11 [***],

Near North Blvd, Kent, OH 44240
Corina B.

Corina B.

WFC340S0EW0 WHIRLPOOL RANGE Replaced door switch. Optest no good. Called GS and had me check the motor switch. The door latch and the oven light are both open. Will need a new door latch. Office to order parts. Per cust r/s; ordrng 1 WPW10107830 (latch-door), schdld next appmnt for 7/18 TUE

Near Lakeshore Blvd, Eastlake, OH 44095
Corina B.

Corina B.

WEG515S0FS0 WHIRLPOOL RANGE , CC that the bake does not work. Checked outlet correct. Turn bake on lights, then goes off Opened the gas orfice, has a nice flame. Light on first spark, then after 30 sec. the gas turned off. Will need a ned spark module and wire harness. Will need a sr. tech with me to get the gas line off, tight spot and gas line is not long enough. ; ordrng 1 WPW10701462 (harns-wire) and 1 w10898291 (MODULE SPK), schdld next appmnt for 7/17 MON

Near Ryan Dr, Mentor, OH 44060
Corina B.

Corina B.

SF303PEPQ1 WHIRLPOOL RANGE Replaced the wires. Turned burner on. Optest. Job Cmpltd

Near Fremont Ave, Painesville, OH 44077
Corina B.

Corina B.

MVWX655DW1 MAYTAG WASHER CC making noises. Ran diag no codes. Ran a manual test and a calibration. Ran a rinse and spin. Removed the cam and reassembled the cam. Optest ok. ; Job Cmpltd MGDX655DW2 MAYTAG DRYER CC that there is a thumping noise when using the dryer. Removed the front panel and a screw and a backing to a pin was stuck the front felt of the dryer. Removed the items. Optest ok. ; Job Cmpltd

Near St Lawrence Blvd, Eastlake, OH 44095
Corina B.

Corina B.

KFXS25RYMS2 KITCHENAID REFRIGERATOR CC that there water leaking from the bottom of the unit. Special Project S38253 Replaced the drain tube from t/s. Optest ok.; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd

Near S Shandle Blvd, Mentor, OH 44060
Corina B.

Corina B.

59675502400 KENMORE REFRIGERATOR CC that the ff is not cooling. Ff 71.4 fz 3.4. Found the evap fan was not running. Had 120 volts to the fan. Replaced the evap fan from t/s. Optest ok.; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd

Near Turney Rd, Madison, OH 44057
Corina B.

Corina B.

11086332700 KENMORE DRYER CC that the unit wont start. Checked voltage at term block, correct. Found thermal fuse is open. Replaced thermal fuse from t/s. Vacuumed unit out. Optest ok.; used 1 WP3392519 (THERMAL FUSE) Job Cmpltd

Near walter green cmns, Madison, OH 44057
Chris H.

Chris H.

WED9750WL0 WHIRLPOOL DRYER Installed element, op test good; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near N Deer Creek Ln, Pepper Pike, OH 44124
Chris H.

Chris H.

GS6HEXNS04 WHIRLPOOL REFRIGERATOR Installed new valve and icemaker, op test good; Job Cmpltd

Near Eldorado Trail, Strongsville, OH 44136
Chris H.

Chris H.

MVWB755DW0 MAYTAG WASHER , Customer complaint that basement flooded and now washer will not operate, rotor stator and clutch are all rusted out from water damage, unit will need a new rotor, stator and clutch, warranty does not cover flood damage, customer to contact whirlpool ; Job Cmplt

Near Monmouth Rd, Cleveland, OH 44129
Chris H.

Chris H.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Customer complaint that unit makes noise, noise customer is hearing is the compressor, noise is normal, unit is operating as designed ; Job Cmpltd

Near Torrington Ave, Parma, OH 44134
Chris H.

Chris H.

FGHS2655PF4 FRIGIDAIRE REFRIGERATOR Installed new ice container assembly, op test good; Job Cmpltd

Near Biltmore Ave, Cleveland, OH 44128
Chris H.

Chris H.

MVWC415EW1 MAYTAG WASHER Customer complaint that unit is not advancing cycles, ran diagnostics found lid switch up, stuck key and lid lock fault code, lid is not locking, replaced lid lock from ts, calibrated, lid locked, op test good ; used 1 W10838613 (LATCH) from stock, Job Cmpltd

Near Glendale Ave, Cleveland, OH 44105
Chris H.

Chris H.

MEDC215EW1 MAYTAG DRYER Customer complaint that unit is making a thumping sound, started unit on timed dry high heat, noise confirmed, found paperclip and a quarter stuck in the felt, removed items, noise is gone, op test good,customer has foil style venting explained the fire hazard and recommended replacing with a solid metal or semi rigid style venting; Job Cmpltd

Near Throckley Ave, Cleveland, OH 44128
Tim G.

Tim G.

KITCHENAID REFRIGERATOR KRMF706ESS01 Applied a bead of silicone around the fz section as requested by tech line. Cleared the little frost that was left of the rail and door. Customer to watch and let us know. ; Job Cmpltd,

Near Mallard Ct, Streetsboro, OH 44241
Chris H.

Chris H.

WRT318FMDB01 WHIRLPOOL REFRIGERATOR Customer complaint that units ff section is not cooling, frz temp at -2 ff temp at 60, air channell has froze over again, evap has ice build up unit is not defrosting long enough, entered forced defrost unit needs a new defrost control, customer wants to contact whirlpool and have the unit exchanged; ordrng 1 WPW10643378 (cntrl-elec), schdld next appmnt for 7/17 MON

Near Alvin Ave, Garfield Heights, OH 44105
Chris H.

Chris H.

PSH25MGWCBV GE REFRIGERATOR Customer complaint that unit is still leaking on the ff section, found unit leaking past gasket near evap in ff section causing an ice build up, steamed out, unit needs new gaskets and to be siliconed to seal any air leaks coming from the freezer section, confirmed with bb ordering parts; ordrng 1 WR14X10094 (gasket uc) and 1 WR14X10095 (gasket mullion duct), schdld next appmnt for 7/17 MON

Near Maidstone Ln, Beachwood, OH 44122
Dan H.

Dan H.

KEMS306BBL2 WHIRLPOOL RANGE Customer complaint that oven door glass broke, confirmed inner iven door glass is broken, inner oven door is rusted by glass mounts(see pics), unit needs new inner oven door and glass, inner door is no longer available, advised customer that inner door should be changed with glass due to rusting by glass mounts, customer would like just the glass replaced; ordrng 1 3172218 (INNER DOOR) and 1 WP3169203 (GLASS), schdld next appmnt for 7/17 MON

Near Brinkmore Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

WRF989SDAH00 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 41 degrees, partial frost pattern on freezer section evaporator, unit has old non coated fresh food section evaporator still, unit needs new fresh food section evaporator and compressor, parts and labor cover by special project S71233; ordrng 1 W10276644 (compressor ) and 1 W10687098 (fresh food section evaporator ), schdld next appmnt for 7/17 MON

Near Monterey Ave, Kirtland, OH 44094
Dan H.

Dan H.

WRF736SDAM14 WHIRLPOOL REFRIGERATOR Customer complaint that unit is making creeking sound, found door latch sticking to hinge when door is opened and closed, door latch has small groove in it, sanded door latch smooth again, no noise now, op test good ; Job Cmpltd

Near Quail Hollow Dr, Painesville, OH 44077
Dan H.

Dan H.

PLHS67EESB0 FRIGIDAIRE REFRIGERATOR Installed new control, op test good.

Near River Rd, Willoughby Hills, OH 44094
Dan H.

Dan H.

KRFC300ESS01 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 76 degrees, freezer section temperature at 76 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan and compressor are running, compressor amp draw at 0.5amps, tapped the system, found in a 20" vacuum, added half charge, frost pattern improved, unit needs charged, recovered refrigerant, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd

Near Royal Dr, Willoughby, OH 44094
Dan H.

Dan H.

WRX988SIBM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 41 degrees, found fresh food section evaporator frozen solid, found fresh food section evaporator thermistor mount in wrong place, unit needs fresh food section evaporator cleared and fresh food section evaporator thermistor remounted in correct place, Cleared ice from fresh food section evaporator and remounted thermistor in correct position, op test good, advised customer to allow 24 hours for unit to reach proper temperatures

Near Rockefeller Rd, Wickliffe, OH 44092
Dan H.

Dan H.

FFHS2322MSFA FRIGIDAIRE REFRIGERATOR Installed new ice maker, op test good ; Job Cmpltd

Near Cedar Ave, Cleveland, OH 44106
Dan H.

Dan H.

WRF560SEYB04 WHIRLPOOL REFRIGERATOR Customer complaint that water filter is not going into housing, installed water filter and purged waterline, op test good ; Job Cmpltd

Near E 142nd St, East Cleveland, OH 44112
Dan H.

Dan H.

WDT710PAYM5 WHIRLPOOL DISHWASHER Installed new upper rack track stops, op test good ; Job Cmpltd,

Near Sherbrook Dr, Wickliffe, OH 44092
Dan H.

Dan H.

MQF2056TEW01 MAYTAG FREEZER Customer complaint that unit is leaking, found evaporator drain tube clogged, unut needs evaporator drain tube cleared, cleared evaporator drain tube, op test good

Near Waterford Ln, Mentor, OH 44060
Dan H.

Dan H.

RF364LXMQ WHIRLPOOL RANGE Installed new oven temperature sensor, op test good ; Job Cmpltd

Near Tiffany Dr, Painesville, OH 44077
Robert A.

Robert A.

GE ICEMAKER ZDIS150WSSE Found no power to control, bin full of water, checked pump, no power out to unit, cycled power to pump, pump kicked on, power to unit, before bin was empty, pump stopped and unit shut down, disconnected unit, cycled power to pump, pump ran, drained all water, power to unit stayed on, needs drain pump asm; ordrng 1 W10825875 (DRAIN PUMP433.72), used 1 CREDIT (CONTROL BD), 1 CREDIT (SHIPPING), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/17 MON !,

Near Lamplight Ln, Willoughby Hills, OH 44094
Robert A.

Robert A.

FRIGIDAIRE REFRIGERATOR FFHS2322MWD Frz temp -2 deg, Jumped out stat, i/m not moving, forced advance of cycle, i/m cycled and filled, bad stat in i/m, needs i/mPlease quote and r/s; ordrng 1 241798224 (ICE MAKER119.47), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,

Near Avondale Rd, South Euclid, OH 44121
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFXS25RYMS4 Found i/m cycling constant, lost posittion, replaced i/m and harness, unit cycled and filled, op test ok; used 1 W10882923 (ICE MAKER ASSY92.80) from stock, Job Cmpltd,

Near Fincherie Dr, Chardon, OH 44024
Robert A.

Robert A.

KITCHENAID DISHWASHER KDFE304DWH0 Ran diognastics, no codes, water temp after fill 87 deg, need to run hot water in sink before starting unit, Good water flow, No codes, suggest using less soap, op test ok; , Job Cmpltd,

Near Shiloh Dr, Chesterland, OH 44026
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR GI6SDRXXY07 Complaint of no cool. Checked unit and found the evap fan not running due to being blocked by ice. There was a lot of frost in the fz section due to door not closing all the way caused by the left rail/slide. Ran test 6 and found the defrost bimetal closed and the heater working. Cleared ice around the fan and tested, op test ng. Found the damper and the fan not turning on. Found no voltage to the fan. Unit needs main control. Quoted customer for repair and they declined due to cost.; , Job Cmpltd,

Near Kenton Ave, Maple Heights, OH 44137
Tim G.

Tim G.

AMANA WASHER NTW4516FW1 Complaint that the unit is leaking. Checked unit and found the cold side of the valve cracked and leaking. Unit needs valve. ; ordrng 1 W11038711 (INLET VALVE ), schdld next appmnt for 7/17 MON

Near Aurora Rd, Bedford Heights, OH 44146
Gail V.

Gail V.

AMANA DRYER NED4655EW1 Complaint that the unit will not start. Checked unit and tried to turn drum by hand and found not turning. Checked blower wheel housing and found the blower wheel cracked in half. Unit needs blower wheel ; ordrng 1 WP694089 (wheel), schdld next appmnt for 7/17 MON !,

Near Aurora Rd, Bedford Heights, OH 44146
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRX988SIBM03 Complaint that the unit is not cooling properly in both sections. Checked previous cfc work done and the compressor to have a valve brazed on the lowside process. Placed lowside gauge on compressor and found in a 2" vac. Added half a charge and found improvement in the pressure and frost patteren. Spoke to EB and per him evac unit pull vac and charge due to just barley in a vac. Tech did as advised and watched vac and found a leak in the ff evap on the suction side. Unit needs ff evap. ; ordrng 1 W11116006 (EVAP), schdld next appmnt for 7/17 MON ! [***], saved tckt [SdLink

Near Stonehaven Ln, Bedford Heights, OH 44146
Alice M.

Alice M.

KDTE704DBL0 WHIRLPOOL DISHWASHER InstAlled parts listed. Op test ok. ; Job Cmpltd

Near Kingscote Park, Independence, OH 44131
Chad  P.

Chad P.

GSS30C7EYB00 WHIRLPOOL REFRIGERATOR Found temps around 22 in fz and 40 in ff. Unit set to max cooling. Removed machien compartment cover. All checks good. Good heat on condenser. Found evap is frosted over however the heater was sweating. Wrapped copper wire around heater. Wire was warm to the touch. Unit appears to be running defrost and cooling at the same time. Shut unit down from power supply and restarted. Let run. Heater nno longer warm. Advised to monitor for 24 hrs. If cooling does not return to normal please contact us back

Near St Petersburg Dr, Parma, OH 44134
Paul H.

Paul H.

ATB2232MRB00 AMANA REFRIGERATOR Defrost drain was clogged, cleared obstruction,

Near Whispering Pines Pl, Lorain, OH 44053
Paul H.

Paul H.

PFE28RSHHSS GE REFRIGERATOR Replaced ice maker, waited for it to cycle, cycled, will take a couple of cycles to clear; Job Cmpltd

Near Haverford Pl, Avon, OH 44011
Paul H.

Paul H.

KRFF305EBS00 KITCHENAID REFRIGERATOR Supply valve was off, opened valve and reseated filter, water flow is good; Job Cmpltd,

Near Terrell Dr, North Ridgeville, OH 44039
Paul H.

Paul H.

NED4655EW1 AMANA DRYER , Support rollers were worn, replaced with T/S, tested, op test good; used 1 349241T (ROLLER KIT) from stock, Job Cmpltd

Near Oakdale Cir, Elyria, OH 44035
Paul H.

Paul H.

WRF736SDAM14 WHIRLPOOL REFRIGERATOR Observed quarter inch gap in FC gasket on top of door, found screw missing from FC door, cleared all frost and ice, found screw, reinstalled, proper seal now, op test ok.; Job Cmpltd

Near Oberlin Rd, Oberlin, OH 44074
Paul H.

Paul H.

WDF560SAFW0 WHIRLPOOL DISHWASHER Found seal on dispenser door damaged, replaced dispenser, tested, op test ok; Job Cmpltd,

Near Canterbury Dr, Oberlin, OH 44074
Jeff M.

Jeff M.

GI6SARXXF05 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near Cherrywood Cir, Geneva, OH 44041
Chad  P.

Chad P.

MFI2570FEZ02 maytag refrigerator Installed control. Advised to allow 24 hrs for water temp to lower. Op test ok. ; Job Cmpltd

Near Southwood Dr, Brooklyn, OH 44144
Robert A.

Robert A.

MAYTAG WASHER MVWB765FW0 Found motor rubbing on plastic tub, raised unit, op test okNote the tub has a hole in it from motor rubbing; Job Cmpltd,

Near W Pointe Ct, Chardon, OH 44024
Tim G.

Tim G.

GE MICRO OVEN JVM1650BB003 installed lower interlock switch and tested, op test good. Advised the customer to keep the front of the cabinet and door clean and free of grease to prevent potenial fire. ; Job Cmpltd,

Near N Woods Ln, Solon, OH 44139
Tim G.

Tim G.

MAYTAG WASHER MVWB850YW0 Ran diognastics, found bearings loud, seal starting to leak, needs bearing kit, replaced bearings, ran diagnostic cycle, op test ok; used 1 W10435302 (BEARING105.51) from stock, , Job Cmpltd,

Near Hammock Lake Dr, Windsor, OH 44099
Robert A.

Robert A.

MAYTAG DISHWASHER MDB7709AWW2 Complaint, ui panel loose, keys not always responding, found screw inserts on panel crack/broken, ribbon cable discolored, needs uiPer svc pnter W10727550B, called wptl mark Auth for part only. S25453Sr. 7719520132Requets am; ordrng 1 W10811158 (UI PANEL), C, schdld next appmnt for 7/21 FRI !,

Near Hammock Lake Dr, Windsor, OH 44099
Tim G.

Tim G.

WHIRLPOOL DISHWASHER WDT720PADM2 Complaint that the outer door panel is dented. Ordering new panel and reschedule for 08/03 at the request of the customer. ; ordrng 1 WPW10644292 (panel), schdld next appmnt for 8/3 THU !,

Near Greenway Trail, Chagrin Falls, OH 44023
Tim G.

Tim G.

MAYTAG WASHER MHW6000XW2 Complaint that the unit displays F8E2 dispenser motor error. Verified error and preformed the steps in the tech sheet. Found the linkage good and the motor resistance checking pin 1-3 at DI6 on the ccu at 1,500ohms (1400-1600 good). Tested the quick diagnostics and looked for the motor to move and return to position 1 (pre wash), op test good. Tested the unit in a normal wash after clearing the error and found good op and not able to duplicate the problem. Tech also advised the customer to use no more than 2tbls of detergent to prevent suds and that their water supply shutoff leaks a little when turned off. ; , Job Cmpltd,

Near Snow Rd, Burton, OH 44021
Robert A.

Robert A.

WHIRLPOOL WASHER WFW9150WW00 Ran diagnostics, long drain, ran drain and spin, pump loud, replaced, ran diagnostic cycle, good, op test ok; used 1 WPW10730972 (PUMP155.00) from stock, , Job Cmpltd,

Near Gar Hwy, Montville, OH 44064
Corina B.

Corina B.

NAV5805AWW AMANA WASHER CC that it keeps dripping water into the tub. Will need a new water inlet valve. Gave cust est. Cust does not want to fix.

Near Jonquil Ln, Madison, OH 44057
Corina B.

Corina B.

WTW7300DW1 WHIRLPOOL WASHER CC that the spin cycle does not work. Ran diag F0E3 overlaod, F0E5 off balance load. Ran test 51 auto and test 52 calibration. Found the basket was not centered. Centered the basket optest ok.

Near Deer Ridge, Mentor, OH 44060
Chris H.

Chris H.

MDBH950AWQ MAYTAG DISHWASHER , Customer complaint that units door will not latch, closed door, door latched, tested several times, unable to duplicate issue, unit operates as designed

Near Scarborough Ln, Painesville, OH 44077
Chris H.

Chris H.

MVWB800VQ0 WHIRLPOOL WASHER Customer complaint that unit is not dispensing the bleach at the proper time, removed dispenser cleaned bleach dispenser, bleach stayed in, customer to monitor, if it persists order bleach dispenser; Job Cmpltd,

Near Giesse Dr, Mayfield Heights, OH 44124
Dan H.

Dan H.

ATB2135HRQ AMANA REFRIGERATOR Customer complaint of water build up on fresh food section floor, found fresh food section door gasket torn and not sealing, unit needs new fresh food section door gasket, customer does not want repair at this time;

Near Cambridge Ln, Pepper Pike, OH 44124
Dan H.

Dan H.

MVWX655DW0 MAYTAG WASHER Customer complaint that unit is not spinning water out of clothes, ran diagnostics found f0e2(oversuds) error code, ran drain and spun cycle with 6 wet bath towels, cycle completed, towels are barely damp, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent MEDX655DW1 MAYTAG DRYER Customer complaint that unit is not starting, started timed dry cycle, unit started, unit heated, good air flow out side, started auto dry cycle, unit started, unit heated, unit is operating as designed

Near Lander Rd, Mayfield, OH 44143
Dan H.

Dan H.

KUDS35FXSS8 WHIRLPOOL DISHWASHER Installed new chopper blade, op test good ; Job Cmpltd

Near Greenwold Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

KRSC503ESS00 KITCHENAID REFRIGERATOR Freezer section is -1 fridge section is 37° I was unable to determine an issue the unit was working properly upon arrival unit tested good. ; Job Cmpltd, saved tckt [SdLink\293994a.png], saved tckt [SdLink

Near Melridge Dr, Painesville, OH 44077
Jeff M.

Jeff M.

WDT720PADM2 WHIRLPOOL DISHWASHER I found that the float switch was engaged there is some food gunk underneath the float I cleaned it unit tested good; Job Cmpltd

Near Cherry Hill Dr, Painesville, OH 44077
Jeff M.

Jeff M.

NTW4705EW0 AMANA WASHER Installed new part unit op tested good ; Job Cmpltd

Near Thompson Rd, Thompson, OH 44086
Tim G.

Tim G.

MAYTAG DRYER MEDX655DW Complaint the unit will not start (motor just hums). Checked unit and found th drum to not turn. Pulled rear panel and blower cover and found obstructed. Cleared obstruction, op test good. ; Job Cmpltd,

Near 2nd St, Ravenna, OH 44266
Tim G.

Tim G.

HOTPOINT WASHER HSWP1000M4WW Complaint that the unit will not spin or agitate. Tested unit on a drain and spin ans found unit to not spin and the lid switch working properly. Removed power from unit to reset, op test ng. Checked the motor status and found good. Checked the timer and per the tech sheet when in spin or agitate contacts R14 and R15 should be closed but found open and not closing. Unit needs timer. ; ordrng 1 WH45X22698 (timer washer), schdld next appmnt for 7/17 MON !,

Near OH-225, Diamond, OH 44412
Chad  P.

Chad P.

WMH76719CS5 WHIRLPOOL MICROWAVE Found interlocks failing. Replaced. Op test ok. ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS

Near Ravinia Dr, Olmsted Falls, OH 44138
Robert A.

Robert A.

GE REFRIGERATOR GFE28HMHEES Found cond fan not running, no power, cycled power to unit, tested again, no power to fan, needs c/b and fan; ordrng 1 WR55X28074 (C/B) and 1 WR60X23363 (FAN COND), schdld next appmnt for 7/14 FRI ! [**],

Near Fairgate Blvd, Newbury Township, OH 44065
Alice M.

Alice M.

PP9830DJ1BB GE COOK TOP Damage to front right burner, needs burner assembly replacement; ordrng 1 WB30T10133 (radiant element)

Near Vineyard Park, Avon, OH 44011
Paul H.

Paul H.

MFI2569VEQ1 MAYTAG REFRIGERATOR Unit cuts off and on, ice door repeatedly opens and closes, main control needs replaced; ordrng 1 WPW10310240 (cntrl-elec

Near Beech St, Oberlin, OH 44074
Jeff M.

Jeff M.

MMV4205DE3 MAYTAG MICROWAVE Incorrect control board was ordered I took the part number right off of the old board so we can order the correct part; ordrng 1 W11100598 (CONTROL

Near Timber Ridge Trl, Perry, OH 44081
Robert A.

Robert A.

MAYTAG DISHWASHER MDB4949SDZ0 Installed pump, op test ok; Job Cmpltd,

Near Clay St, Montville, OH 44064
Jeff M.

Jeff M.

MVWC400VW1 WHIRLPOOL WASHER The transmission is not allowing them to agitate properly with gears inside the transmission are slipping I can hold the agitator as it agitates also the dogs for the agitator are broken

Near 7th St, Fairport Harbor, OH 44077
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT720PADW2 Installed sump, ran diagnostic cycle, good, op test ok; Job Cmpltd,

Near Croyden Rd, Lyndhurst, OH 44124
Chad  P.

Chad P.

MGR8800FZ0 MAYTAG RANGE Cc complaint that units control is freezing. When this happens the display freezes and the key pad will not respond. No stored faults. Cust states power must be reset to unit to get it to respond. Power checks good. Wiring checks good. Needs control replaced. ; ordrng 1 WPW10340325 (CONTROL), schdld next appmnt for 7/17 MON !, saved tckt [SdLink\294008a.

Near Lanier Ave, Strongsville, OH 44136
Corina B.

Corina B.

MVWB450WQ0 WHIRLPOOL WASHER Replaced the parts listed. Lid stays up. Ran a drain and spin. Optest ok.; Job Cmpltd

Near N Bay Dr, Willoughby, OH 44094
Jeff M.

Jeff M.

WDT780SAEM2 WHIRLPOOL DISHWASHER The ui is peelin c pic. The unit needs a new ui. The control function tested good just the overlay; ordrng 1 W10911311 (UI)

Near Maplewood St, Jefferson, OH 44047
Robert A.

Robert A.

WHIRLPOOL DISHWASHER WDT780SAEM1 Found door link broken, replaced, op test ok; used 1 8194001 (LINK) from stock, Job Cmpltd,

Near Glencairn Rd, Shaker Heights, OH 44122
Corina B.

Corina B.

ADB1300AFW0 AMANA DISHWASHER CC that its not finishing a cycle. Ran diag, no codes. Ran a calibration. Ran a normal wash, its draining. Its working as designed. Optest ok. ; Job Cmpltd

Near Mayfield Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

ROPER WASHER RTW4640YQ1 Ran diagnostics, long drain, tested pump, just humming, needs pumpCust to let us know; used 1 WPW10276397 (PUMP ASM, DRAIN118.11) from stock, Job Cmpltd,

Near Benwood Ave, Cleveland, OH 44105
Jeff M.

Jeff M.

GFE28HMHEES GE REFRIGERATOR I found that the freezer door was very difficult to open the left side railing bearings are missing. Needs new railings I took the rear of the machine apart found the drain tube is clogged I cleaned the drain tube and I also found frozen water inside the drawer of the freezer. And the ice maker is over filling ; ordrng 2 WR17X13170 (slide upper basket)s and 1 WR30X21783 (ICE MAKER

Near Amboy Rd, Conneaut, OH 44030
Corina B.

Corina B.

MVWC415EW1 MAYTAG WASHER CC that the unit is leaking. Found the cold water hose had a hole in the hose. Replaced the hoses from t/s. Ran a calibration and drain spin. Optest ok. ; used 2 WP89503 (HOSE 1234) from stock,

Near Meadow Wood Blvd, Lyndhurst, OH 44124
Corina B.

Corina B.

MFF2558FEZ01 WHIRLPOOL REFRIGERATOR CC that there is frost in the fz. Found the fz gasket is not touching the frame of the fz. Used steamer to steam gasket out. Optest ok.; Job Cmpltd

Near Willow Hill Dr, Chesterland, OH 44026
Tim G.

Tim G.

JENN-AIR REFRIGERATOR JCD2389GES Complaint that the unit is leaking from the ice maker. Checked and found the fill cup with solid ice in it. Cycled the ice maker and found when filling the valve is seeping causing the fill cup to freeze over. Unit needs valve. Quoted customer for repair and ordering valve. ; ordrng 1 61005626 (valve,water. 84.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/13 THU !,

Near Mayapple Pl, Broadview Heights, OH 44147
Chris H.

Chris H.

WRF736SDAM13 WHIRLPOOL REFRIGERATOR Customer complaint that units water filter is stuck and will not come out, removed water filter, replaced, op test good ; Job Cmpltd,

Near Huntington Park Dr, Strongsville, OH 44136
Chris H.

Chris H.

MVWB700VQ0 MAYTAG WASHER Customer complaint that basement flooded and then unit displayed an F51 motor rps failure code, removed rotor it was full of water, stator rotor and rps sensor were submerged and are rusted, unit needs a new rotor, stator and rps sensor, qouted customer, customer does not want repair, will purchase new unit

Near Beresford Ave, Parma Heights, OH 44130
Chris H.

Chris H.

MVWX655DW0 MAYTAG WASHER , Customer complaint that unit is going off balance, ran diagnostics found off balance load, cabinet is damaged on right side from basket hitting cabinet, had customer put in load, filled unit, ran drain and spin, unit began shaking and went out of balance suspension rods are good and have been replaced recently , spun basket by hand felt inner tub basket is bent causing the unit to go off balance, unit needs a new inner basket, confirmed with bb ordering part; ordrng 1 W10752719 (basket), schdld next appmnt for 7/14 FR

Near Heather Ln, Brooklyn, OH 44144
Tim G.

Tim G.

WHIRLPOOL OTR MICROWAVE WMH31017AS4 Complaint that the unit sparks from the top of the control area and has a electrical odor. Checked and found the diode to have what looks like shorted. Tech also checked the cap and found good across both sides but shorting from one terminal to itself. Unit will need the cap, diode, and line fuse. ; ordrng 1 W10138793 (fuse) and 1 W10492278 (diode) and 1 W10850446 (capactr-mg), schdld next appmnt for 7/13 THU !,

Near Key W Dr, Parma, OH 44134
Chris H.

Chris H.

MVWB765FW0 MAYTAG WASHER Customer complaint that unit keeps tripping gfi recepticle, instructed customer unit should not be plugged into a gfi recepticle, found unit leaking from the gearcase which has rusted out the rotor and stator, unit needs a new gearcase, rotor, stator, clutch, confirmed with bb, ordering parts; ordrng 1 W10754158 (stator) and 1 W10754161 (rotor) and 1 W10754448 (clutch) and 1 W10811956 (gearcase)

Near Lincoln Ave, Parma, OH 44134
Tim G.

Tim G.

KITCHENAID DISPOSAL KCDB250G4 Installed new disposal, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd, saved tckt [SdLink

Near Brower Tree Ln, Kent, OH 44240
Dan H.

Dan H.

MFI2266AES MAYTAG REFRIGERATOR Customer complaint that pantry lid and door shelf are broken and door gasket is torn, confirmed, unit needs pantry drawer track(lh), fresh food section door gasket and new chiller front; ordrng 1 W10165883 (TRACK) and 1 WP67006314 (CHILER F ) and 1 WPW10435969 (GASKET), schdld next appmnt for 7/14 FR MDBH945AWS0 WHIRLPOOL DISHWASHER Customer complaint that door will not close, confirmed, found door handle broken, unit needs new handle/latch assembly; ordrng 1 WPW10130695 (LTCH/HNDL ), 0 schdld next appmnt for 7/14 FR

Near Meadowbrook Blvd, University Heights, OH 44118
Tim G.

Tim G.

WHIRLPOOL DISHWASHER WDP340PAFW0 Complaint that the unit fills but does not wash. Checked error history and found a 4-3 motor not running and 7-1 not heat errors. Checked the motor connection while in the self diagnostics test and found a loose connection at the motor. Unplugged and reconnected to find the motor to now work. Let ut finish test and tested a normal wash cycle, op test good. ; Job Cmpltd,

Near Daisy Ave, Brecksville, OH 44141
Tim G.

Tim G.

MAYTAG WASHER MVWX600XW2 Complaint that the unit's lid would not lock. Checked and found errors F5E3 lid unlock error and F5E1 lid up error. Tested the lock and found it to not function properly. Replaced the lid lock, ran a recal cycle, op test good. ; used 1 W10404050 (LATCH) from stock, Job Cmpltd,

Near Skylark Dr, Parma, OH 44130
Dan H.

Dan H.

WFG720H0AS WHIRLPOOL RANGE Customer complaint that control panel is melting, no model/serial tag on unit, per service pointer #W10668166 unit needs new overlay assembly and clip, ordering overlay clip included; ordrng 1 W10678666 (OVERLLAY), schdld next appmnt for 7/14 FRI

Near Lexington Ave, Cleveland, OH 44103
Dan H.

Dan H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 47 degrees, freezer section temperature at 21 degrees, evaporator fan is running, partial frost pattern on evaporator, compressor and condenser fan are running, tapped system found at 25psi, unit needs new compressor ; ordrng 1 W10507884 (compressor ), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 7/14 FR

Near Glencoe Ave, Brooklyn, OH 44144
Dan H.

Dan H.

WDT720PADM2 WHIRLPOOL DISHWASHER New panel is damaged worse than orignal panel(see pics), need to reorder panel; ordrng 1 WPW10644292 (PANEL), schdld next appmnt for 7/13 THU

Near Detroit Ave, Cleveland, OH 44113
Dan H.

Dan H.

ABB2524DEW WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 2 degrees, evaporator fan is running, good frost patten on evaporator, air damper opens and closes, condenser fan a nd compressor are running, unit is operating as designed

Near Lakeshore Blvd, Cleveland, OH 44110
Dan H.

Dan H.

SF362LXSB0 WHIRLPOOL RANGE Customer complaint that oven is not heating, found saftey valve out of range, unit needs new gas valve, customer does not want repair

Near Treadway Ave, Cleveland, OH 44109
Chad  P.

Chad P.

WMH32519FS0 WHIRLPOOL MICRO OVEN Installed control and sensor. Op test ok. ; Job Cmpltd

Near S Meadows Cir, Strongsville, OH 44136
Chad  P.

Chad P.

MDB6100AWW DISHWASHER WHIRLPOOL Installed rework and control. Removed kick plate ran normal wash and observed. Op test ok.

Near Reid Dr, Parma Heights, OH 44130
Chad  P.

Chad P.

KDFE104DSS2 KITCHENAID DISHWASHER Installed control. Op test ok.

Near Knights Way, North Royalton, OH 44133
Chad  P.

Chad P.

KSSS48QJT00 KITCHENAID REFRIGERATOR Found condenser fan not running. Used tape measure to turn blade. Fan took off and started to run. Motor is weak. Needs condenser fan motor replaced. Large built in. No access to fan from the front. Unit will need to be pulled. Two techs required

Near Chase Moor Dr, Strongsville, OH 44136
Chad  P.

Chad P.

WRT316SFDW00 WHIRLPOOL REFRIGERATOR Found solder joint sill leaking. Repaired and charged. Verified pin hole did solder closed. Op test ok. ; Job Cmpltd

Near W 140th St, Cleveland, OH 44135
Chad  P.

Chad P.

GD5RVAXVY05 WHIRLPOOL REFRIGERATOR Found comp coming on and off. Removed power from unit let sit for a few minutes. Tested comp. windings check good. Turned power back on. Comp statred and ran. Let unit run for several minutes. Issue did not return. Advised to monitor unit. Op test ok. ; Job Cmpltd

Near Helen Dr, North Royalton, OH 44133
Chad  P.

Chad P.

MVWB855DC MAYTAG WASHER Machine is not filling with water but in a test mode it will fill with water and mechanically everything works. control is not allowing it to cycle automatically needs a new control; ordrng 1 W10916649 (CONTROL

Near Chatham Dr, Seven Hills, OH 44131
Chad  P.

Chad P.

ET1PHKXPT02 WHIRLPOOL REFRIGERATOR The unit is not cooling properly I found that the compressor is drawing .84 A there's next to no frost pattern on the evaporator the start device is working properly the unit has a CFC leak

Near E 126th St, Cleveland, OH 44108
Chad  P.

Chad P.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Found unit not defrosting. Froced defrost. No good. Removed back panel and checked bimetal and heater. Both check good. Wiring and power check good. Needs defrost control. Manually defrosted evap to try and give the cust some cooling. Advised to freeze bottels of water to assist unit in cooling correctly. ; ordrng 1 WPW10352689 (CONTROL),

Near E 250th St, Euclid, OH 44132
Jeff M.

Jeff M.

LDE7304ACE MAYTAG DRYER The unit is making a squeaking noise I took the machine apart I could not locate a damaged part I applied grease to the rear rollers and tensioner pulley unit tested good;

Near W 14th St, Ashtabula, OH 44004
Jeff M.

Jeff M.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near Mountain Ash Dr, Mentor, OH 44060
Paul H.

Paul H.

MVWB855DC1 MAYTAG WASHER Ran diagnostics, f5e2 lid lock issue, ran auto test, lid did not lock, examined connection, good, no obstructions to latch, can hear control attempting to lock, needs latch assembly; ordrng 1 W10861642 (latch)

Near Moorland Dr, Grafton, OH 44044
Paul H.

Paul H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Replaced gasket and leveled unit, good seal, op test ok.; Job Cmpltd,

Near Whittlesey Rd, Amherst, OH 44001
Corina B.

Corina B.

WED4815EW1 WHIRLPOOL DRYER 7/7/17 16:47: CB there 7/7 FRI, 16:09 to 16:43, CC that the unit gets to hot. Found the vent is smashed. Advised the cust to get an rigid elbow for the vent. Cycled the dryer and the heater is cycling properply. Optest ok.; Job Cmpltd,

Near Althea Dr, Painesville, OH 44077
Corina B.

Corina B.

JGD3536BS00 JENN-AIR COOKTOP Replaced the parts listed. Optest no good. Called GS had me check the outlet, hot/ neutral are reverse. There was a contractor was here and reversed the wires. Checked to make sure its grounded. Turned cooktop on, Optest ok. ; Job Cmpltd

Near Troy Ct, Mentor, OH 44060
Corina B.

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR , Replaced the part listed. Optest ok. ; Job Cmpltd,

Near Maypine Farm Dr, Highland Heights, OH 44143
Corina B.

Corina B.

A608 MAYTAG WASHER CC that the unit will not cycle. Called BB Removed the front panel and he said it needs a snubber. We do not have to proper tools to replace the part. Job Cmpltd

Near Mornington Ln, Cleveland Heights, OH 44106
Corina B.

Corina B.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Ff 46 fz fz 12 removed the evap cover, evap has a frost pattern threwout. Called BB and he said the ff top shelf is overpacked with food. Rearranged the food, advised cust to not overpack the shelfs. Optest ok.; Job Cmpltd,

Near E 167th St, Cleveland, OH 44110
Corina B.

Corina B.

MFF2558VEW2 WHIRLPOOL REFRIGERATOR CC that the ff is not keeping cold. Ff 45 fz 10 removed the evap cover, evap covered in frost. ran diag forced a defrost 4.19 amps on the defrost heater. Used steamer to steam evap. Replaced the jazz board from t/s. Brought core back for return.Programmed jazz board. Advised cust to keep unit off for 12 hrs to completely defrost the unit. Optest ok.; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd

Near Heather Ln, Eastlake, OH 44095
Corina B.

Corina B.

WFG540H0ES0 WHIRLPOOL RANGE CC getting an error code f3e0. Checked oven sensor, 1000 ohms. Will need a new control and oven sensor. Called GS to order parts. ; ordrng 1 W10833885 (sensor) and 1 WPW10349742 (cntrl-elec), schdld next appmnt for 7/12 WED

Near Carolyn Dr, Mentor, OH 44060
Chris H.

Chris H.

NTW4600YQ1 WHIRLPOOL WASHER Installed new control, went to recalibrate, control sparked and shorted, control is receiving 120 volt, water valve has correct resistence, drain pump motor not showing correct resistence, ordeing drain pump motor and re ordering control, spoke with gs ordering parts,; ordrng 1 W10484681 (cntrl-elec) and 1 WPW10276397 (pump-water), schdld next appmnt for 7/13 THU

Near Sebert Ave, Cleveland, OH 44105
Chris H.

Chris H.

MDB4949SDZ MAYTAG DISHWASHER Appliance manager is out for the day, other team members cannot locate the part, i cannot locate the part, talked with bb, not rs office to do research ; Job Cmpltd WDF330PAHW0 WHIRLPOOL DISHWASHER Customer complaint that unit wouldnt start, and parts are missing, hooked up start box, panel illuminated, seems to be responding, unable to connect water to run full cycle, diagnostics no codes stored, tested unit the best i could without being installed, part missing is rinse aid cap, found exact cap on a damaged unit they are throwing away, installed cap, op test good ; Job Cmpltd

Near Northcliff Ave, Brooklyn, OH 44144
Chris H.

Chris H.

FFBD2408NSOA FRIGIDAIRE DISHWASHER Customer complaint that unit will not close, found hinges binding causing the lower inner door to depress the gasket too much, adjusted hinges, op test good

Near Bridge Ave, Cleveland, OH 44102
Chris H.

Chris H.

WTW7300DW1 WHIRLPOOL WASHER Customer complaint that unit keeps tripping the gfi recepticle, instructed customer that unit should not be plugged into a gfi recepticle, ran diagnostics found overload and off balanced load and loss of power, cleared codes, unit completed service cycle, customer needs a certified electrician to replace recepticle, unit is operating as designed; Job Cmpltd

Near Allanwood Dr, Cleveland, OH 44129
Chris H.

Chris H.

MDB2200AWZ WHIRLPOOL DISHWASHER Customer complaint that unit is leaking from the tub, found unit leaking from the sump housing, part is showing as discontinued, unit cannot be repaired, customer to purchase new unit ; Job Cmpltd

Near Kenilworth Ave, Parma, OH 44129
Chris H.

Chris H.

WED5610XW1 WHIRLPOOL DRYER Customer complaint that unit takes a long time to dry, started unit on high heat timed dry, unit is heating, removed vent, found lots of lint lodged inside, customer needs to have venting cleaned out to the exterior vent, unit operates as designed ; Job Cmpltd

Near Northridge Oval, Brooklyn, OH 44144
Chris H.

Chris H.

ALG643RAW WHIRLPOOL DRYER Customer complaint that unit is not heating correctly, ignited then flame wouldnt re ignite, found unit needs new gas coils, qouted customer, replaced coils from ts,op test good, customer has plastic style venting, advised this is a fire hazard and should be replaced with a solid metal or semi rigid style venting; used 1 279834 (COIL) Job Cmpltd

Near Stormes Dr, Parma, OH 44130
Chris H.

Chris H.

MVWC200BW0 MAYTAG WASHER Customer complaint that unit is leaving residue on the clothes, confirmed, found inner basket rusted causing the rust to stain the clothes, unit needs a new inner basket, qouted customer, customer does not want repair, wants to buy new unit,

Near Greenbrier Dr, Brecksville, OH 44141
Chris H.

Chris H.

MMV5208WS1 WHIRLPOOL MICROWAVE Customer complaint that unit will not start and has no power, found interlock switches broken, unit is receiving power, replaced switches from ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Near Cheryl Ann Dr, Independence, OH 44131
Dan H.

Dan H.

WTW5900TW0 WHIRLPOOL WASHER Customer complaint that unit is not spinning out clothes, confirmed, found clutch slipping, unit needs new clutch; ordrng 1 285785 (CLUTCH) schdld next appmnt for 7/13 THU

Near Katherine St, North Ridgeville, OH 44039
Dan H.

Dan H.

WMH53520CS5 WHIRLPOOL MICROWAVE Customer complaint that light under unit will not shut off, confirmed, unplugged unit for a few minutes, plugged back in, control still contstantly sending 120vac, unit need new control; ordrng 1 W11100597 (CNTRL ), schdld next appmnt for 7/13 THU

Near Hardwood Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

MDB4949SDH3 MAYTAG DISHWASHER , Customer complaint that unit went dead right after installers left, control panel is unresponsive, found supply power cord disconnected, reconnected power wire, control panel lit up, started normal wash cycle, op test good,; Job Cmpltd

Near Linden St, Mentor-on-the-Lake, OH 44060
Dan H.

Dan H.

WDT720PADM0 WHILRPOOL DISHWASHER Customer complaint that customer ran unit 3 times and soap never dissolved, started normal wash cycle, unit filled, wash motor never started, wash motor recieving 120vac, unit needs new sump assembly, customer does not want repair;

Near Lindbergh Blvd, Olmsted Falls, OH 44138
Dan H.

Dan H.

WRX988SIBM01 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found screw stuck in fresh food section door gasket(see pics), removed, door gaskets are all sealing now, op test good ; Job Cmpltd,

Near Briarpatch Dr, Olmsted Falls, OH 44138
Dan H.

Dan H.

WSSH300G0WW GE WASHER Customer complaint that conrol panel lights come on randomly and is leaking, unit unplugged when tech arrived, plugged unit in, watch control panel for a few minutes no light randomly lit, started normal wash cycle, no leaks found, cancelled cycle, watched unit sit in standby for 10 minutes, no light randomly lit, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd

Near Shakespeare Ln, Avon, OH 44011
Dan H.

Dan H.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 66 degrees, freezer section temperature at 62 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, used power supply box, compressor started, let run 10 minutes, frost pattern improved, unit needs new start device, installed new start device, op test good, advised customer to allow 24 hours before restocking; used 1 8201786 (STARTER) Job Cmpltd

Near Wil-Lou Ln, North Ridgeville, OH 44039
Dan H.

Dan H.

KDFE104DSS3 KITCHENAID DISHWASHER Customer complaint that unit is not cleaning dishes, placed glasses in corners of racks, started normal wash cycle, glasses filled, incoming water temperature at 90 degrees, advised customer to run hot water in sink before starting unit, found soap dispenser door not closing, unit needs new dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd

Near Oxford Park Ln, Olmsted Falls, OH 44138
Dan H.

Dan H.

KOCE500ESS05 KITCHENAID MICROWAVE Installed new broil element plate and screws, op test good ; Job Cmpltd

Near Delray Ln, Avon, OH 44011
Corina B.

Corina B.

PLHS67EESB9 FRIGIDAIRE REFRIGERATOR CC that its not holding temps. Fz 20 ff 46 compressor amp drawl is .83 amps. Condensor is clean. Removed the evap cover and the top of the evap is covered in frost. Will need a new evap. Cust does not want to repair

Near McMackin Rd, Madison, OH 44057
Robert A.

Robert A.

WHIRLPOOL RANGE WFG505M0BW1 Complaint, left front burner not always igniting, cleaned burner, tested several times, op test ok; Job Cmpltd,

Near Williams St, Maple Heights, OH 44137
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRV986FDEM01 Installed auger motor, op test ok; Job Cmpltd,

Near Anthony St, Maple Heights, OH 44137
Corina B.

Corina B.

KRFC300EBS00 KITCHENAID REFRIGERATOR Replaced the left FF door. There was no part for the ff door. Cust had it directly come from whirlpool; Job Cmpltd,

Near Lorrey Pl, Mentor, OH 44060
Corina B.

Corina B.

NTW4605EW0 AMANA WASHER Ran diag fault codes lid lock, oversuds and motor speed basket. Replaced the lid lock and found the pulley laying on the floor the shield had a hole from where pulley fell off, from overloading the unit. Advised cust to use 1-2 tablespoons of detergent and 6-8 bath towels =1 load. Used the shield and the lid lock off of the t/s. ; used 1 W10838613 (LATCH), and 1 WPW10427633 (SHIELD) from stock, Job Cmpltd

Near Thomas St, Willowick, OH 44095
Tim G.

Tim G.

WHIRLPOOL DRYER WED4815EW1 Complaint that the unit is not running. Checked and found when starting the unit a loud grinding sound from the blower housing. Removed panel and cover and found a Allen key in the blower housing. Removed and tested, op test good. Cust has a foil accordion style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard.; Job Cmpltd,

Near List Ln, Parma, OH 44130
Corina B.

Corina B.

MDB7749SBM3 MAYTAG DISHWASHER Replaced the control panel. Ran a calibration. Optest ok

Near Hyder Dr, Madison, OH 44057
Chris H.

Chris H.

MDB7749SBM1 MAYTAG DISHWASHER Installed new panel, op test good ; Job Cmpltd

Near Literary Rd, Cleveland, OH 44113
Chris H.

Chris H.

MGR8700DS2 MAYTAG RANGE Customer complaint that unit is not heating properly and that the burners are too high, customer is basing this off a metal thermometer, started unit on bake at 350, unit heated temp at 330, calibrated temps on control, retested, op test good ; Job Cmpltd

Near S Park Dr, Fairview Park, OH 44126
Chris H.

Chris H.

WRF992FIFM00 WHIRLPOOL REFRIGERATOR Customer complaint that units ff section is not coollind properly, ff temp at 48 frz temp at 0, ff evap is covered in ice build, temps are set to close to freezing, corrected temps, steamed out evap, op test good ; Job Cmpltd

Near Spring Garden Rd, Parma, OH 44129
Chris H.

Chris H.

WRF757SDEM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit was not making ice, ice bin is full, found frost build up on right side of freezer from drawer not being closed all the way, explained to customer that if temps are to high in the freezer the icemaker will not make ice since its temps will be higher as well, instructed to make sure freezer drawer is shut all the way, op test good ; Job Cmpltd

Near Augustine Dr, Parma, OH 44134
Tim G.

Tim G.

MAYTAG DRYER MGDC215EW2 Installed new switch, op test good sound now gone. ; Job Cmpltd,

Near Wandle Ave, Bedford, OH 44146
Chris H.

Chris H.

WDT720PADW2 WHIRLPOOL DISHWASHER , Customer complaint that unit sometimes has water in the bottom of the unit, drain pump is operating and free of debris, found drain hose lower then the garbage disposal allowing water to flow back into machine, corrected drain hose, op test good; Job Cmpltd,

Near Parkview Dr, Seven Hills, OH 44131
Chris H.

Chris H.

MVWX655DW1 MAYTAG WASHER , Customer complaint that unit was just humming, stated he filled unit with hose then it started working, unit was in a continuous drain cycle, ran diagnostics found over suds condition and hot cold reversed, corrected hoses, advised customer on proper load size and soap usage, unit is operating as designed; Job Cmpltd,

Near Hillside Rd, Seven Hills, OH 44131
Jessica S.

Jessica S.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR , Installed new door hinge and closer, op test good ; Job Cmpltd

Near Stickney Ave, Cleveland, OH 44109
Chris H.

Chris H.

JJW9630DDS JENN-AIR RANGE Customer complaint that unit is displaying a 4d21 error code, error code is fan speed low rpm error, lower fan is operating,upper fan is receiving power, unit needs a new upper cooling fan, confirmed with bb, ordering part ; ordrng 1 WP74008383 (fan- tange ), schdld next appmnt for 7/13 THU

Near Chestnut Oval, Independence, OH 44131
Dan H.

Dan H.

GD5YHAXNL03 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 60 degrees, freezer section temperature at 37 degrees, evaporator fan is running, good frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 1.6amps, condenser is clogged with dust and debris, condenser needs cleaned and thermostat, customer does not want repair at this time, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line

Near Princeton Blvd, South Euclid, OH 44121
Jessica S.

Jessica S.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit is leaking, ran diagnostics no error codes found, ran manual test cycle, opened valves, filled tub, started drain pump, no leaks found, unit is operating as designed ; Job Cmpltd,

Near Professor Rd, Cleveland, OH 44124
Dan H.

Dan H.

KBFS25EWMS3 KITCHENAID REFRIGERATOR Customer complaint that unit is leaking water, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, drain tube covered per Special Project S38253; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Elbon Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

GTS18KBMBRBB FRIGIDAIRE REFRIGERATOR Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared evaporator drain tube, op test good ; Job Cmpltd

Near Otis Ct, Cleveland, OH 44104
Dan H.

Dan H.

WRS325FNAH01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 54 degrees, freezer section temperature at 15 degrees, evaporator fan is running, evaporator has good frost pattern, compressor and condenser fan are running, compressor amp draw at 1amp, condenser is clean, door gaskets are sealing, spoke to bb suggested customer fill empty space in fresh food section and freezer section with jugs of water to seek if that helps unit maintain temperature, will call customer tomorrow to get results; Job Cmpltd

Near E 68th St, Cleveland, OH 44103
Dan H.

Dan H.

KDTM354DSS4 KITCHENAID DISHWASHER Customer complaint that soap dispenser door is not opening, found dispenser door gasket binding door shut unit needs new dispenser, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock, Job Cmpltd

Near Bratenahl, OH
Dan H.

Dan H.

WFG515S0EW1 WHIRLPOOL RANGE Installed new main control board, op test good ; Job Cmpltd,

Near Stonehaven Rd, South Euclid, OH 44121
Dan H.

Dan H.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR Recovered refrigerant, installed compressor and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; Job Cmpltd

Near Doyle Rd, Jefferson, OH 44047
Corina B.

Corina B.

WFG505M0BW WHIRLPOOL RANGE Replaced the parts listed. Unit is not hooked up. ; Job Cmpltd MVWB835DW1 MAYTAG WASHER CC that there is excessive vibration. Ran diag no codes. Ran a rinse and spin. Could not duplicate the problem. No vibration. Optest ok.; Job Cmpltd,

Near Northcliff Ave, Brooklyn, OH 44144
Corina B.

Corina B.

WTW8700EC0 WHIRLPOOL WASHER CC that f5 keeps flashing. Plugged unit in and f5 keeps flashing. Will not go into diag. Called BB to order a main control and lid switch. ; ordrng 1 W10812415 (cntrl-elec) and 1 W10861642 (latch), schdld next appmnt for 7/12 WED

Near Gainsboro Ave, East Cleveland, OH 44112
Corina B.

Corina B.

WRF990SLAM00 WHIRLPOOL REFRIGERATOR Found an ice build on the back of the left hand of the ff. Found sevice pointer W10739305 to replace the Valero seal and the adapter. Called BB to order parts. ; ordrng 1 W10612142 (adapter 7568) and 1 W10739629 (gasket 716), schdld next appmnt for 7/12 WED

Near E 327th St, Willowick, OH 44095
Corina B.

Corina B.

MEDX6STBW1 MAYTAG DRYER CC that the dryer will not start. Found the start button is knocked off. Re-installed the start button. Plugged unit in and cycled the unit. Optest ok.; Job Cmpltd

Near Vine St, Eastlake, OH 44095
Corina B.

Corina B.

WFC340S0EW0 WHIRLPOOL RANGE Replaced the parts listed. The oven light does not work. Found the door switch is open. Called BB to order part. Atten erian maintenance when shipping part. ; ordrng 1 9757238 (switch-door), schdld next appmnt for 7/11 TUE

Near Lakeshore Blvd, Eastlake, OH 44095
Corina B.

Corina B.

WDF560SAFM1 WHIRLPOOL DISHWASHER Replaced the inlet valve. Did not run unit, its not hooked up. ; Job Cmpltd

Near Mentor Ave, Mentor, OH 44060
Chris H.

Chris H.

JGB650SEFSS GE RANGE Customer complaint that units center burner flame doesnt burn evenly, found center burner head dirty, cleaned burner head flame is now even, op test good ; Job Cmpltd, FGHS2655PF4 FRIGIDAIRE REFRIGERATOR Customer complaint that unit is dispensing crushed ice occasionally when set to cubes and the the ice comes out fast, confirmed crushed ice complaint, solenoid checks good, fault is in ice crusher, ordering complete bin, confirmed with bb; ordrng 1 241860810 (ice container assy), schdld next appmnt for 7/11 TUE

Near Biltmore Ave, Cleveland, OH 44128
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KFIS27CXMS5 Complaint, not making ice, freezing food in ff, moisture in ff, frz -1, ff27Needs facia kit per svc pntr R8178796-A, i/m cycled and filled on its own, Ran diagnostics, damper failed, needs damper; ordrng 1 W10323239 (FACIA KIT) and 1 WPW10247377 (DAMPER), schdld next appmnt for 7/13 THU ! [**], saved tckt [SdLink\294131a.png], saved tckt

Near Aspen Glen Dr, Solon, OH 44139
Chris H.

Chris H.

MTB2156GEB WHIRLPOOL REFRIGERATOR Gasket was not cooperating, right on last corner install, door liner cracked, part is discontinued, gs will look into it ; schdld next appmnt for 7/12 WED

Near Oakfield Ave, Cleveland, OH 44105
Robert A.

Robert A.

WHIRLPOOL DISHWASHER MDB7749AWB1 alled wptl rick, auth for panel part only. Auth. S25453Sr 7719503615Replaced panel, op test ok Please refund difference; Job Cmpltd,

Near Alexander Rd, Bedford, OH 44146
Chris H.

Chris H.

PVM9179SF1SS GE MICROWAVE Installed new door, op test good; Job Cmpltd

Near Nutwood Ln, Wickliffe, OH 44092
Tim G.

Tim G.

MAYTAG DRYER MEDX655DW1 Complaint that the start switch is loose. Checked and found the switch was not locked into place causong the switch to be pushed in completely in. Reinstalled switch, op test good. ; Job Cmpltd, s

Near Andre Lane, Solon, OH 44139
Tim G.

Tim G.

KITCHENAID COOK TOP KCGD500GSS00 Installed new cooktop, op test good. ; Job Cmpltd,

Near Pinehurst Dr, Aurora, OH 44202
Chris H.

Chris H.

WFG515S0EW0 WHIRLPOOL RANGE Customer was unable to remove glass light cover in oven to replace bulb, removed cover, unit is under aarons warranty confirmed with gv, op test good ; Job Cmpltd

Near E 52nd St, Cleveland, OH 44127
Chris H.

Chris H.

JGS9900BDB WHIRLPOOL RANGE Installed new parts, op test no good, found one broken wire, fixed, still tested no good, found contacts on spark module intermittently making contact, adjusted all contacts, op test good ; Job Cmpltd

Near Russell Ave, Parma, OH 44134
Chris H.

Chris H.

NED4655EW1 WHIRLPOOL DRYER Customer complaint that unit is not starting, found unit is not receiving voltage, found breaker tripped, reset breaker had 240 volts at back of unit, if problem persists customer will need to contact a certified electrician, op test good; Job Cmpltd

Near Ferris Ave, Cleveland, OH 44105
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRX988SIBM0rz0 ff52, found ff evap frozen, ran diognastics, fan not running, thermistor open, needs fan, harness, thermistor kit; ordrng 1 W11087438 (FAN/THERMISTOR/HARNESS), schdld next appmnt for 7/12 WED ! [**],

Near Austen Ln, Richmond Heights, OH 44143
Robert A.

Robert A.

AMANA WASHER NFW7200TW Found unit not draining, lines clear, pump just making noise, needs pumpDrained water watched spin, good; ordrng 1 WPW10175948 (PUMP123.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/12 WED !,

Near E 124th St, Cleveland, OH 44120
Robert A.

Robert A.

WHIRLPOOL WASHER LSQ9030PQ0 Found drain pump leaking, center shaft of trans spins free, needs trans, spin tube damaged, , adj dogs (smooth) clutch greasy; ordrng 1 285785 (clutch) and 1 3360629 (gear case) and 1 80040 (agitator dogs) and 1 W10820043 (BASKET DRIVE) and 1 WP21366 (NUT) and 1 WP3363394 (PUMP) and 1 WP389140 (DRIVE BLOCK), schdld next appmnt for 7/12 WED ! [**],

Near Argonne Rd, South Euclid, OH 44121
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Ran diagnostics, sensor fault, checked connection, found cap unplugged, reconnected, ran recal cycle, good, ran spin, good, op test ok; Job Cmpltd,

Near Penniman Rd, Orwell, OH 44076
Dan H.

Dan H.

RF364LXMQ WHIRLPOOL RANGE Customer complaint that unit is overheating, ran diagnostics found f3e2(bake/broil over range) error code, oven temperature sensor measures at 2700 ohms, should be 1100 ohms, unit needs new oven temperature sensor ; ordrng 1 WPW10181986 (oven temperature sensor ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 7/11 TUE

Near Tiffany Dr, Painesville, OH 44077
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRF540CWBB01 Installed frz light switch, op test ok; Job Cmpltd,

Near Ocean Point, Mentor, OH 44060

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