Service History 208

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near South Euclid, OH 44118

Corina B

Job Details: 02/08/2023

"Recovered refrigerant, replaced evaporator and drier pulled 28vac w/ pump, watched, good, charged4.27 oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10143759 (DRIER) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW1

Near University Heights, OH 44118

Jason N

Job Details: 02/08/2023

"Cc unit stopped working Plugged in unit, found unit in sensing pause. Pressed start button and cycle resumed. Canceled cycle and ran diagnostics. No fault codes stored. Ran auto test cycle, all functions passed. Restarted regular cycle. Unit sensed and filled with water. No issues found with unit at this time."

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS02

Near Moreland Hills, OH 44022

Jason N

Job Details: 02/08/2023

"Cc unit displays f2e1Verified in diagnostics f2e1 for stuck/shorted key. Could not install console that was ordered, console is the wrong color for this unit, black when it should be stainless steel, will need to order correct console. Part not showing in stock from Marcone, office to contact customer with next service date. Retrieved incorrect console for return. ; ordrng 1 W11086141 (Console)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Highland Heights, OH 44143

Manny

Job Details: 02/08/2023

"Replaced ice maker and filter housing, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near South Euclid, OH 44121

Manny

Job Details: 02/08/2023

"Damper control is damaged in the box, the spring is loose in the box, reordering damper control ; ordrng 1 WPW10248595 (control)"

We serviced a

KITCHENAID RANGE

Model KGSK901SSS00

Near Richmond Heights, OH 44143

Manny

Job Details: 02/08/2023

"Cc unit not coming on, verified and display is light up but all LEDs on display, trying to reset no luck, reset breaker no luck, took apart and control voltage fluctuating between 120 and 160Vac, noticed corrosion on main board, UI, spark module and transformer, cant tell if anything else would be needed due to the corrosion, until we install the parts ordered.; ordrng 1 WP9762774 (cntrl-elec) and 1 WP9762793 (Control) and 1 WPW10331686 (module,spark) and 1 WPW10111628 (transformr)"

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FXSS4

Near Moreland Hills, OH 44022

Jason N

Job Details: 02/08/2023

"Cc unit upper rack falling down on one side.Found left side upper rack rail separated. Replaced upper rack rails using customer supplied parts. Upper rack op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ03

Near Cleveland, OH 44108

Manny

Job Details: 02/08/2023

"Cc unit not making ice, verify and found fill tube frozen, steamed and clear, ran fill test icemaker fills, opt test ok advise to allow 24 hours for proper ice cycle."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Olmsted, OH 44070

Angel

Job Details: 02/08/2023

Replaced heater tested unit opt test ok.

We serviced a

KENMORE WASHER

Model 11026902692

Near Solon, OH 44139

Jason N

Job Details: 02/08/2023

"Cc unit not spinning Ran spin test, found motor coupler broken. Replaced motor coupler using misc. truck stock part. Ran spin and drain test. Unit spinning and draining properly. Op test good. ; used 1 285753A (Coupler) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Solon, OH 44139

Jason N

Job Details: 02/08/2023

"Cc unit not filling with water, not washing dishesRan diagnostics, found code 7-1 for wash motor failure. Wash motor did not turn on during test cycle, will need replaced. Found that heater element has copper bushings that have deteriorated, will need replaced per service pointer W11540964 and s code S17304.; ordrng 1 W11414076 (Base-pump) and 1 W11537778 (Heater element)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 02/08/2023

"Cc: not making ice, lights flickeringFound freezer lights flickering. Found ice maker is on, no ice in bin. Ran ice maker cycle and fill. Thermistor reading out of range. Needs ice maker, freezer led, and ff led; ordrng 1 W10873791 (icemaker) and 1 W11226500 (light) and 1 W11226500 (light)"

We serviced a

KITCHENAID RANGE

Model KFGC558JSS01

Near Sheffield Lake, OH 44054

Angel

Job Details: 02/08/2023

Replaced latch opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near North Ridgeville, OH 44039

David R

Job Details: 02/08/2023

Cc noise. Replaced repair kit. Tightened screws and blower wheel. All screws tight. Turned on. No loud noise or vibration. Good. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Mentor, OH 44060

Corina B

Job Details: 02/08/2023

"Replaced the control. Brought core back for return. Programmed the control. Opt test ok. Advised cust to replace the plastic waterline with a braided flex, copper or pex line."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ05

Near Middlefield, OH 44062

Jason N

Job Details: 02/08/2023

"Installed Ff thermistor and UI control. Set temperatures to 38 in Ff section, 0 in freezer section. Advised customer to monitor."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2406NS9B

Near Painesville, OH 44077

Joe O

Job Details: 02/08/2023

Installed water valve. Tested. Op test ok

We serviced a

FRIGIDAIRE DISHWASHER

Model FGID2466QF6A

Near Geneva, OH 44041

Dan H

Job Details: 02/08/2023

"Customer complaint that unit is leaking, confirmed, found door gasket falling out of place and not sealing, unit needs new door gasket; ordrng 1 154827601 (Gasket)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Rock Creek, OH 44084

Dan H

Job Details: 02/08/2023

"Customer complaint of f6e2 error code, ran diagnostics found f6e2(ui cannot hear acu) and f6e3(acu cannot hear ui) error codes, user interface has already been replaced, unit needs new control and user interface harness, customer does not want repair at this time ; ordrng 1 W11133021 (Cntrl) and 1 W10849059 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Dorset, OH 44032

Dan H

Job Details: 02/08/2023

"Customer complaint that unit is leaking, ran test cycle, unit completed test cycle, started normal wash cycle, unit filled agitated, and drained, no leaks found, unable to duplicate the problem , unit is operating as designed"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2323AS0

Near Chardon, OH 44024

Dan H

Job Details: 02/08/2023

"Customer complaint that unit is freezing food and water is leaking from filter, installed air damper and thermistor, unit needs new water filter head; ordrng 1 5304524817 (Filter head)"

We serviced a

GE REFRIGERATOR

Model PFE28KSKISS

Near Highland Heights, OH 44143

Dan H

Job Details: 02/08/2023

"Customer complaint that unit is not cooling properly, fresh food section temperature at 39 degrees, freezer section temperature at-5 degrees, fresh food section evaporator fan is running, good frost pattern, freezer section evaporator fan is running, good frost pattern, compressor and condenser fan are running, unable to duplicate the problem , unit is operating as designed"

We serviced a

JENN-AIR DISHWASHER

Model JDPSG244LS1

Near Cleveland Heights, OH 44121

Dan H

Job Details: 02/08/2023

"Customer complaint of f9e1 error code, drain pump is working, drain hose is clear, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11505996 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Euclid, OH 44123

Dan H

Job Details: 02/08/2023

"Customer complaint that door gasket is loose, confirmed, unit needs new fresh food section door gasket; schdld next appmnt for 2/13 MON !"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Lakewood, OH 44107

Manny

Job Details: 02/08/2023

"Cc unit no working properly, stay spinning really slow and never agaites, verified and found codes f7e6 for rotor locked, F8e1 for long fill, ran test cycle unit would just spin at low RPM, tilted back to check underneath and rotor and stator cover in gearcase oil, unit needs gearcase, rotor, stator, clutch and console. Customer will not proceed with the repair ; ordrng 1 W11393685 (Gearcase) and 1 W11195971 (stator( under 120 months warranty for parts)) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11260238 (rotor(under 120 months warranty for parts )) and 1 W11135391 (console)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS05

Near Lakewood, OH 44107

Manny

Job Details: 02/08/2023

"Cc unit never made ice, verify and little ice in the bin, check temps and 4 in fz and 47 in ff, pulled out pantry drawers and found Ff evap frozen over, steamed (52 mins steaming)and checked components good, spoke to BJ he recommended replacing evap fan assembly as it comes with both thermistors, ordering evap fan assembly.; ordrng 1 W11087438 (Evap fan) and 1 W10846539 (evaporator fan blade)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Madison, OH 44057

Dan H

Job Details: 02/08/2023

"Installed new gearcase and capacitor , op test good"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Cleveland, OH 44111

Manny

Job Details: 02/08/2023

"Cc unit not powering on, verified and no power, removed cover and status LED is blinking fast, and pushing 16Vdc to UI, unit needs control and UI; ordrng 1 W11322905 (cntrl-elec) and 1 W11324037 (cntrl-elec)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Cleveland, OH 44114

Manny

Job Details: 02/07/2023

"Installed parts, ran test opt test ok, customer stated that the mount for the middle rack is missing a wheel, verified and wheel is broken, unit needs the middle rack mount.; ordrng 1 W11614118 (Mount)"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near Cleveland, OH 44119

Joe O

Job Details: 02/07/2023

"Cc: not workingLidlocked upon arrival. Had to pop the latch. Found unit receiving proper power. Found no indicator on control. Found drain pump out of range. Needs control, drain pump and latch. ; ordrng 1 W11519742 (Control) and 1 W11394572 (Latch) and 1 W11399437 (Drain pump)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Olmsted Falls, OH 44138

David R

Job Details: 02/07/2023

"Customer had POP. Cc unit not turning on, would turn on for a couple seconds to a couple minutes and shut off. Checked and unit is getting 240 power from house. Tested and found open thermal fuse. Replaced from t/s. Also found loose connection wires on Timer, corrected. Let you run for 10 mins, cut off. No power to unit. Found burned wires on breaker. Recommend replaced wires and breaker. Unit itself is good. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Strongsville, OH 44149

David R

Job Details: 02/07/2023

"Replaced valves. Tested, no leaks from back or dispenser. Good. Op Test Ok."

We serviced a

KITCHENAID COOK TOP

Model KGRS202BBL0

Near Strongsville, OH 44149

David R

Job Details: 02/07/2023

"Cc RF burner not always lighting and low Flame on High, bake ignitor not lighting all the time as well, intermittent. Found debris is burner head, cleared out, still intermittent sparking but flame is better. Adjusted bake ignitor. Sparking and coming on every cycle. Ware and tear on unit. Would suggest new bake ignitor, burner head assembly with harness.; ordrng 1 WPW10413868 (Harness) and 1 WPW10347410 (Orfice holder) and 1 WPW10406878 (Burner head) and 1 WP3368921 (Screw) and 1 WPW10324262 (Bake ignitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Mayfield Heights, OH 44124

Joe O

Job Details: 02/07/2023

Cc: not fillingFound error codes f7e1(tach signal missing). Ran auto test. Found motor just humming. Needs capacitorCustomers supply line expanding. Advised customer to replace. Capacitor shows out of stock. Office to rescheduleWrong serial number in our information. Entitlement shows under 1 year. ; ordrng 1 W11395618 (Capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM02

Near Cleveland, OH 44128

Jason N

Job Details: 02/07/2023

Installed thermistor and wire harness. Op test good.

We serviced a

KENMORE RANGE

Model 790.41012801

Near Westlake, OH 44145

Marie V

Job Details: 02/07/2023

Replaced control and sensor. Preheated to 350*. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Cleveland Heights, OH 44118

Jason N

Job Details: 02/07/2023

"Cc unit not draining Ran cancel drain out, drain is working but not pushing water. Found drain hose elbow connection kinked in rear of unit. Drain hose is routed incorrectly. Corrected drain hose routing. Ran wash test then cancel drain. Unit drained it properly. Op test good."

We serviced a

GE RANGE

Model JB645RK3SS

Near Bedford, OH 44146

Angel

Job Details: 02/07/2023

"Cc that front right element was staying on high. Tested unit and its a dual element and both side were working perfectly I could set it on low, medium and high and it would turn on and off as should cannot find issue with unit explained to customer and she wasnt sure but she thought it wasnt working as of now unit is working perfectly opt test ok. Levt switch as an estimate just incase.; ordrng 1 WB24X25013 (Switch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP370PAHW0

Near Mayfield Heights, OH 44124

Joe O

Job Details: 02/07/2023

Cc: door fallingFriction pads broke. Installed friction pads. Op test ok ; used 2 WP8268961 (SLEEVE FRICTION) from stock

We serviced a

MAYTAG DISHWASHER

Model WDT970SAKZ0

Near Strongsville, OH 44149

David R

Job Details: 02/07/2023

"Replaced both hinges. Found old left hinge broken. Tested, showed customer. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Cleveland, OH 44110

Manny

Job Details: 02/07/2023

"Cc unit has low pressure while dispersing water, verified and tested disperser, unit starts with a good flow but then pressure goes down, asked customer if I could check the valve in the basement to make sure water is on all the way. Unit is hooked to a saddle valve and no enough pressure from valve to fridge, checked reservoir not frozen, removed filter and installed bypass and still not enough pressure, advise customer to replace saddle valve with a shut off valve, and that should fix the issue with the pressure. Unit is working properly but low water pressure due to saddle valve, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Highland Heights, OH 44143

Jason N

Job Details: 02/07/2023

Installed UI panel. Ran wash test. All functions passed. Op test good.

We serviced a

KENMORE REFRIGERATOR

Model 106.76232402

Near Cleveland Heights, OH 44121

Corina B

Job Details: 02/07/2023

CC that there is water leaking into the ff section. Confirmed. Found the drain hole clogged with ice. Steamed out the drain hole. Put a piece of copper around the heater into the hole. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model MER8880AS0

Near Cleveland, OH 44106

Corina B

Job Details: 02/07/2023

"CC that there was popping when it was heating. Confirmed. Found the bake element open. Will need a new bake. Part is cover in owners manual. SECOND THROUGH TENTH YEAR LIMITED WARRANTY (CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)In the second through tenth years from the date of original purchase, when this major appliance is installed, operated and maintained according to instructions attached to or furnished with the product, Maytag will pay for factory specified parts for the following components to correct non-cosmetic defects in materials or workmanship in this part that prevent function of the range and that existed when this major appliance was purchased. This is a limited 10-year warranty on the below named parts only and does not include labor. Glass-ceramic cooktop, if due to thermal breakage Electric surface elements Electric bake/broil oven elements (excludes convection element)Cust is tax exempt took pic. ; ordrng 1 W10779716 (Bake element)"

We serviced a

GE WASHER

Model GFW450SSM1WW

Near Cleveland, OH 44106

Corina B

Job Details: 02/07/2023

"CC that there is a loud noise in a spin. Confirmed. Found the spider is broken. Will need a new tub and basket. Cust does not want to repair. ; ordrng 1 WH45X22914 (Rear tub) and 1 WH45X22894 (Front tub) and 1 WH45X23480 (Basket), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

JENN-AIR RANGE

Model JJW2730DS02

Near Beachwood, OH 44122

Corina B

Job Details: 02/07/2023

"CC that the upper oven is not working correctly. Confirmed f6e1 overheat. Checked the bake 19 ohms, not shorted. Checked the broil 14 ohms, not shorted. Heckled the oven sensor 1080 ohms. Will need a new control. ; ordrng 1 W11179310 (Control)"

We serviced a

MAYTAG STACK W/D

Model MGT3800XW1

Near Westlake, OH 44145

Manny

Job Details: 02/07/2023

"Cc unit making noise, verified and unit is squeaking, took apart and found rollers and pulled with deterioration and causing the noise, replaced rollers and pulley with TS# 4392067, ran test good! Opt test ok!; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRSS2623AS1

Near Mayfield Heights, OH 44124

Joe O

Job Details: 02/07/2023

Installed manifold. Tested. Water pressure low. Adjusted water lines. Op test ok

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near North Olmsted, OH 44070

Manny

Job Details: 02/07/2023

"Replaced all parts ordered, ran test with towels per customer request, to make sure unit is operational and it is, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Wickliffe, OH 44092

Jason N

Job Details: 02/07/2023

"Cc unit making a noiseCustomer stated unit makes a noise occasionally, like a rumbling. Seems to be from the rear of the unit. Turned cooling to unit off and on several times, let fans and compressor startup. Observed unit for several minutes each time. Unit does not have an ice maker. Could not duplicate noise concern at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Mayfield Heights, OH 44124

Joe O

Job Details: 02/07/2023

Cc: not latchingFound strike not seated correctly. Reseated strike. Op test ok Entitlement shows under warranty

We serviced a

MAYTAG REFRIGERATOR

Model M1TXEGMYW01

Near Euclid, OH 44132

Jason N

Job Details: 02/07/2023

"Cc unit not cooling in ff section, freezer barely freezingFound no airflow to either section in unit. Evaporator fan motor not running. Checked power in to motor, good at 118v. Replaced evaporator fan motor using truck stock part. Airflow restored to unit. Advised customer to allow up to 24 hrs for both sections to return to desired temperature. Op test good. ; used 1 WP2315539 (Evaporator fan motor) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Novelty, OH 44072

Joe O

Job Details: 02/07/2023

"Cc: fan noiseCustomer stated unit was making some fan noise. Stated they adjusted temps and it stopped making the noise. Found ff evap completely frosted over. Found ice maker error code e5(timed ice making). Needs ff evap fan and harness assembly; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE710H0AE1

Near Wickliffe, OH 44092

Jason N

Job Details: 02/07/2023

"Cc unit oven not heatingChecked bake element, found bake element physically popped open. Ordering bake element. ; ordrng 1 W10779716 (Bake element)"

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Willowick, OH 44095

Jason N

Job Details: 02/07/2023

Cc unit detergent dispenser is broken Confirmed small plastic piece has broken away from door and will not allow door to latch. Replaced detergent dispenser using customer supplied pre Id part. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMHV03

Near Mentor, OH 44060

Brian M

Job Details: 02/07/2023

Cc of noise The diffuser is making noise ; ordrng 1 WPW10594330 (control)

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Diamond, OH 44412

Brian M

Job Details: 02/07/2023

Cc soap not dispensing Ran test cycle no soap dropping Ran diagnostics manual dispenser OP TEST OK Ran another test cycle soap is now functioning Advised to watch

We serviced a

MAYTAG DRYER

Model DE612

Near Painesville, OH 44077

Dan H

Job Details: 02/07/2023

"Customer complaint that unit is squealing, confirmed, rollers are worn, unit needs new rollers; ordrng 2 12001541 (Rollers)s"

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Painesville, OH 44077

Dan H

Job Details: 02/07/2023

"Customer complaint that everything is wet, an diagnostics found f7e1(no heat) error code, heater is working, unit needs new control ; ordrng 1 W11305303 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVW4505MW0

Near North Royalton, OH 44133

David R

Job Details: 02/07/2023

Cc unit shaking/vibrating. No error codes. Pushed down basket and not shaking or bouncing around. Went over clothes load and improper balance of loads. Went over and suggesting customer put on anti vibration pads. Suggested to brace drain hose more if needed. Ran drain and spin. Normal operation Unit is working as designed. Called tech-line to see if anything else can be advised. Unit is working properly.

We serviced a

AMANA RANGE

Model AGR6303MMSO

Near Streetsboro, OH 44241

Corina B

Job Details: 02/07/2023

"Cust showed pop, sent pic. CC that the unit shuts off when broiling. Turned the broil on heated. Advised cust the igniter turns on and off to keep the correct temp. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Solon, OH 44139

Corina B

Job Details: 02/07/2023

CC that the unit is not making ice. Confirmed. Replaced the ice maker rom t/s. Opt test ok. ; used 1 W10882923 (ICE MAKER ASSY) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Kent, OH 44240

Brian M

Job Details: 02/07/2023

"Removed refrigerant Installed compressor Pressure testedRecharged 56 g of r600Evap frosting Advised to watch ; used 1 Tjaf1200 (Tube), and 1 WPW10143759 (DRIER) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Aurora, OH 44202

Brian M

Job Details: 02/07/2023

Installed sump and valve OP Test Ok

We serviced a

KENMORE DISHWASHER

Model 665.14523N611

Near Madison, OH 44057

Brian M

Job Details: 02/07/2023

Installed clip

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Mentor, OH 44060

Dan H

Job Details: 02/07/2023

"Customer complaint that unit is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at 18 degrees, found evaporator frozen solid , found defrost harness broken, unit needs new defrost harness; ordrng 1 W11573116 (Defrost harness)"

We serviced a

AMANA REFRIGERATOR

Model ART318FFDW07

Near Cleveland, OH 44105

Angel

Job Details: 02/07/2023

Cc that unit was making loud noise and ff section not cooling. Verified and found that the freezer was over packed causing warm air to get in compartment and frosting everything up including evap fan and all the ducts to the ff section. Steamed everything out and explained to customer that shes going to have to minimize the amount of food in freezer because its way over packed and shes going to have the same issue again opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Lakewood, OH 44107

Angel

Job Details: 02/07/2023

Cc that unit is just showing 0:01 on display flashing. Verified and unit was just paused so I canceled out cycle and restarted unit and started working as should made sure to explain to her how to cancel a cycle incase it ever happens again opt test ok.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, OH 44109

Marie V

Job Details: 02/07/2023

"Cc of unit not turning on. Confirmed. Found terminal block shorted . Replaced terminal and power cord from T/S. Tested unit, heating. Op test ok; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36QTB00

Near Lakewood, OH 44107

Marie V

Job Details: 02/07/2023

"Cc that the unit works and cols but it goes back to holiday mode after 40 min or so. Confirmed. Control is sending voltage but cutting. Recommend replacing control and panel. Cust will buy new. Unit is aver 14 years old. ; ordrng 1 W10789107 (Control) and 1 W10468939 (Display), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.475616

Near Lakewood, OH 44107

Angel

Job Details: 02/07/2023

"Cc that unit is loud at spin. Verified and bearing is bad unit will need outer tub and inner basket gave customer estimate and decided to just buy a new unit. ; ordrng 1 WP8540357 (basket) and 1 8540354 (Outer tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

MAYTAG DRYER

Model MED6200KW0

Near Olmsted Falls, OH 44138

David R

Job Details: 02/07/2023

"Cc Time option not working. Read through owners manual, Time option only works for Timed Cycles. Went though and showed customer. Unit is working properly. Op Test Ok."

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0Q

Near Mentor, OH 44060

Dan H

Job Details: 02/07/2023

"Customer complaint that unit is not cleaning dishes, started normal wash cycle with glasses upright in racks, unit filled and began washing , glasses filled, incoming water temperature at 75 degrees, advised customer to run hot water in sink before starting, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM02

Near Rocky River, OH 44116

Angel

Job Details: 02/07/2023

Cc that door wouldnt seal when they had to reverse doors. Verified and found that it was just that the seal needed to be steamed out for it to seal so I steamed it out opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Rocky River, OH 44116

Marie V

Job Details: 02/07/2023

"Ccof unit stripping breaker. Tested unit. Tilted found black oil on floor. Coming from capacitor. Replaced from T/S. Verify ohms on motor are in range per tech sheet, ran calibration and auto test . Op test ok; used 1 W11395618 (CAPACITOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Elyria, OH 44035

David R

Job Details: 02/07/2023

"Replaced belt and actuator, unit is locking. Ran calibration, ran test mode, no error codes. Ran a normal cycle with towels, then ran a drain and spin. Unit is working correctly. Advised customer to not overload and to also use drain/spin cycle if needed as well. Op Test Ok."

We serviced a

MAYTAG DRYER

Model MED6630HC2

Near Newbury Township, OH 44065

Joe O

Job Details: 02/07/2023

Cc: not tumblingFound motor just humming. Nothing stuck in blower. Drum spins free. Needs motor and blower wheelBlower wheel may need cut offCustomer showed pop; ordrng 1 W11364931 (Motor) and 1 WP697772 (blower wheel)

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Jefferson, OH 44047

Dan H

Job Details: 02/07/2023

"Customer complaint that unit is not draining, confirmed, drain pump is working, filter basket is clogged , cleared, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS23FVSS02

Near Avon Lake, OH 44012

Angel

Job Details: 02/07/2023

Replaced filter housing tested unit and worked as should and recommended customer to replace the saddle valve they have installed to a quarter turn valve opt test ok.

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Chardon, OH 44024

Joe O

Job Details: 02/07/2023

Cc: not ignitingInstalled burner head. Still not igniting. Found burner head not seated correctly. Re seated. Burner head. Op test ok

We serviced a

WHIRLPOOL DRYER

Model WED8000DW4

Near Ashtabula, OH 44004

Dan H

Job Details: 02/07/2023

"Customer complaint of squealing noise, confirmed, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Westlake, OH 44145

Marie V

Job Details: 02/07/2023

"Cc that the unit is leaking confirmed. Found water valve has small crack. Unit needs new valve. Cust will call back if they want to continue.; ordrng 1 WPW10238100 (Water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GYE22GYNFS

Near Willoughby, OH 44094

Jason N

Job Details: 02/07/2023

"Cc unit not cooling in both sectionsFound both sections at room temperature, compressor not running. Found relay overload clicking when trying to start compressor. Amp draw on compressor reading 8.8A. Compressor is locked. Found service bulletin REF09-22 for no cool/locked compressor. Bulletin stated to replace compressor, filter drier and process valve. ; ordrng 1 WR87X41607 (Compressor) and 1 WR87X30876 (Process valve) and 1 WR87X30875 (Filter drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ02

Near Amherst, OH 44001

David R

Job Details: 02/07/2023

"Cc unit FZ fan making noises, Frost build up on FF evap. Followed SP W11550688. Found thermistor clip cracked on one end. Evap fan is not turning. Just humming. Control lights dimming. Ran diagnostics to test components. Thermistor is open. Ordering clip, harness w thermistor, control and heater if needed. Heater testing about 20 ohms. ** 2 job count ; ordrng 1 W11437914 (Thermistor clip) and 1 W11203924 (Control) and 1 WP2315549 (Evap fan) and 1 W11545823 (Harness) and 1 WPW10384183 (Thermistor) and 1 WP2323198 (Heater)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMZ0

Near Lyndhurst, OH 44124

Corina B

Job Details: 02/07/2023

Replaced the door panel. The upper rack was missing a stop used surplus t/s for the stopOpt test ok. ; used 1 WPW10508950 (Stop) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHB04

Near Willoughby Hills, OH 44094

Corina B

Job Details: 02/07/2023

CC that the u it is not cooling. Confirmed. Fans are running. No frost pattern on the evaporator. Will need a new evaporator and compressor. Parts and labor are still under warranty. ; ordrng 1 WP2188822 (Evaporator) and 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)

We serviced a

GE WASHER

Model WJRE5550H1WW

Near North Ridgeville, OH 44039

Manny

Job Details: 02/07/2023

"Replaced pulley ran test cycle, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS00

Near Willoughby Hills, OH 44094

Joe O

Job Details: 02/07/2023

"Cc: leaking ff sideFound drain tube plugged up. Water supply line restricting water flow gumming up drain tube. Needs drain tube; ordrng 1 W11409190 (Drain tube), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HW2

Near Timberlake, OH 44095

Corina B

Job Details: 02/07/2023

"CC that the unit was beeping and now not working. Confirmed. Control is not responding. Will need a new control. ; ordrng 1 W11314393 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Lorain, OH 44053

Marie V

Job Details: 02/07/2023

Cc that unit is not cooling. Confirmed. Found compressor drawing 9amps. Will need new. ; ordrng 1 W11574734 (Compressor) and 1 W11598434 (Evaporator) and 1 W11506620 (Coupler) and 1 W11504450 (Coupler)

We serviced a

WHIRLPOOL WASHER

Model WTW4815EW1

Near Elyria, OH 44035

David R

Job Details: 02/07/2023

"Cc not draining and loud noise. Ran diagnostics, Motor and Shifter error, cleared. Ran test diagnostics. All components working. Loud noise in spin and agitate. Found seal broke on gearcase. Spillage on shifter and other drive components. Gave estimate for gearcase, shifter, belt and cam..; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Euclid, OH 44123

Joe O

Job Details: 02/07/2023

"Cc: not coolingFound temps in ff section at 40 degrees, freezer at 17. Found unit only has a partial frost pattern. Compressor running. Needs compressor and couplersCompressor out of stock. Office to reschedule; ordrng 1 W11580057 (Compressor) and 1 W11506619 (Coupler) and 1 W11578570 (Coupler) and 1 W11506619 (Coupler)"

We serviced a

GE DISHWASHER

Model GDT535PSM0SS

Near Lorain, OH 44053

Marie V

Job Details: 02/07/2023

"Cc that the unit stopped working. Confirmed. Same issue found unit will need new panel. Control sending 13.34VDC. ; ordrng 1 WD21X31903 (PANEL), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near North Olmsted, OH 44070

Marie V

Job Details: 02/07/2023

"Replaced pump. Tested unit, no leaks. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Olmsted Township, OH 44138

Manny

Job Details: 02/07/2023

"Replaced outer tub, ran test cycle and pass, opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHT1835VW0

Near Geneva, OH 44041

Jason N

Job Details: 02/07/2023

"Cc unit not cooling in ff and freezer sectionsFound both section near room temperature. Compressor is not running. Found relay overload clicking when trying to start compressor. Compressor amp draw reading 7.9A when trying to start. Compressor is locked and will need replaced. Customer declined repair, estimate only. ; ordrng 1 5303918884 (Compressor) and 1 5304528894 (Capacitor) and 1 5304522269 (Starter) and 1 W10843121 (Filter drier)"

We serviced a

MAYTAG DRYER

Model MED5500FW2

Near Novelty, OH 44072

Jason N

Job Details: 02/07/2023

"Cc unit rumbling/screeching noise and marks on clothesFound rear drum support rollers worn out and causing drum to rotate in an oblong manner. This is most likely cause clothing to get caught between drum felt and bulkhead. Replaced rollers, pulley and belt using truck stock repair kit. Ran dryer op test, no abnormal noise heard, drum rotating properly. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KENMORE RANGE

Model 79041079100

Near Madison, OH 44057

Dan H

Job Details: 02/07/2023

"Customer complaint that oven probe light comes on, disconnected probe receptacle, probe light did not come on, unit needs new receptacle, part is no longer available ; ordrng 1 318601204 (Probe receptacle)"

We serviced a

WHIRLPOOL DRYER

Model WED5100HW2

Near Madison, OH 44057

Dan H

Job Details: 02/07/2023

"Installed new front panel, op test good"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, OH 44055

Angel

Job Details: 02/07/2023

Replaced main board did a calibration and auto test on unit opt test ok.

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