We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Lorain, OH 44053
Angel
Job Details: 04/12/2022
"Cc that unit would turn off or it wouldnt spin or agitate as should. Ran diagnostics and found error code F7E6 motor circuit open and F0E3 overload. Verified underneath and found that unit is leaking oil will need gearcase, belt, cam, and also motor because of the error code it showed of opened circuit. Ordering parts office to reschedule some parts out of stock.; ordrng 1 W11423758 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ1
Near Strongsville, OH 44149
David R
Job Details: 04/12/2022
Cc unit not baking. Found bake element broken. Ordering.; ordrng 1 W10779716 (Element)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Rock Creek, OH 44084
Jason N
Job Details: 04/12/2022
Cc unit leaking in cycle.Ran various functionality tests. Found water test is splashing out of tub ring when fabric softener dispenses. Partially blocked off overflow holes to redirect water towards ring cup. Water stop splashing out. Advised customer to monitor.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Mentor, OH 44060
Dan H
Job Details: 04/12/2022
"Customer complaint that unit is not making ice, fresh food section temperature at 42 degrees, freezer section temperature at 16 degrees, ran ice maker diagnostics found e5(timed ice making) error code, ice maker cycles and fills, ice level sensors are good, unit needs new ice maker ; ordrng 1 W11483245 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 04/12/2022
Found fan not work but when unplug it then plug it back up it made a loud noise but it stop and started working as design but giving her and estimate just incase if it stop functioning but for time being monitor
We serviced a
WHIRLPOOL DRYER GAS
Model GGW9250PT2
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/12/2022
"CC that there is burning smell inside the dryer. Confirmed. Found the lint on the bottom of the unit burnt. Found the belt starting to fray. Cleaned the lint and replaced the dryer repair kit. Let run for awhile, no burning smell. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Kirtland, OH 44094
Dan H
Job Details: 04/12/2022
"Customer complaint that unit is leaking when water is turned on, cycled ice maker , no leaks found, put unit into defrost, found unit leaking from drain pan, unit needs new drain pan, unit needs to be pulled out TWO TECHS NEEDED ; ordrng 1 W10735008 (Pan)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44111
Marie V
Job Details: 04/12/2022
"Cc that when the unit gets to spin stops and makes a clicking noise too. Ran diag found error code F8E3 overflow conditions ,F5E2 lid lock fault F2E1 stuck key. Unit will need new lid lock. Unit looks good underneath . Cust will call back to continue with repair. ; used 1 W11307244 (DOOR LOCK), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Elyria, OH 44035
Angel
Job Details: 04/12/2022
Cc that unit was not making ice. Tested unit and it would not cycle removed ice maker and replaced it with new one and noticed it would not cycle removed again checked wiring and found that the plug that goes to the ice maker was not sitting properly because the clip that snaps into the ice maker plug was broken had to replace ice maker harness from surplus reinstalled ice maker tested and it cycled and filled as should. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD7500GC0
Near Cleveland, OH 44135
Manny
Job Details: 04/12/2022
"Cc u it makes different noises sometimes thumping noise and other times a squeaking noise, verify and unit has a banging noise coming from wheel and a squeaking noise coming from either pulley or rollers. Took unit apart and found a cloth face mask stuck in the wheel, removed mask and replaced rollers and pulley, put unit back together and ran normal cycle, unit started to tumble but there is a grinding noise, took unit apart cant locate the source of the noise, removed drum and bypassed door switch when motor kicks in the noise is coming from wheel housing, removed housing and found a piece of plastic stuck stuck in between 2 blades of the wheel, removed plastic and reassembled the unit, ran normal cycle opt test ok"
We serviced a
WHIRLPOOL WASHER
Model RAL6245BW1
Near Cleveland, OH 44110
Jason N
Job Details: 04/12/2022
"Installed drive tube and gearcase. Filled tub, let agitate. Switched over to spin and drain cycle, unit drained and spin out properly. Op test good."
We serviced a
KENMORE DISHWASHER
Model 66513479N410
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/12/2022
Cc unit will not drain Found plastic in drain hose Removed plastic Ran several fills and drains OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KOCE500EBS11
Near Chagrin Falls, OH 44023
Brian M
Job Details: 04/12/2022
Installed door glass OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Jefferson, OH 44047
Dan H
Job Details: 04/12/2022
"Customer complaint that unit is not advancing passed wash, ran diagnostics found f8e1(long/no fill) error code, ran manual test cycle, valves open and close, unit shifts from agitate to spin and back, started normal wash cycle unit filled but water pressure kept dropping as tub filled, advised customer that they need a plumber to correct water pressure, unit is operating as designed"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Cleveland, OH 44113
Corina B
Job Details: 04/12/2022
Replaced the pump and motor. Ran a calibration. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Cleveland, OH 44111
Marie V
Job Details: 04/12/2022
Cc that the unit is making a buzzing noise. Confirmed. Noise comes from condenser lines. Adjusted in the back of refrigerator. Op test ok
We serviced a
AMANA DRYER
Model NED5200TQ0
Near Cleveland, OH 44105
Gabriel P
Job Details: 04/12/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near North Ridgeville, OH 44039
Angel
Job Details: 04/12/2022
Cc that unit is freezing food. Verified temperatures and freezer was at 6* and ff section was at 43* but it was in defrost mode. Saw that the customer was stacking the tall stuff on the top shelf blocking the damper causing poor air flow also helped customer rearrange the shelfs and drawers for them to have more space to fit food and drinks also set the freezer temp at 2* from what tech line had explained to me about issues like this it will help with the temperature in the ff section. Asked customer to monitor and if anything to give us a call back. Opt test ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHN2740PS0
Near Cleveland Heights, OH 44112
Jason N
Job Details: 04/12/2022
"Installed defrost bimetal. Ran force defrost mode, defrost circuit energized. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Strongsville, OH 44149
David R
Job Details: 04/12/2022
"Cc unit not cooling both sections, ice build up in FZ. Temp reading 60 FF and 35 in FZ. Ice build up on FZ evap cover. Heater is coming on, unit bi metal not going into defrost to heat up ice on evap. 120 coming from control. Customer calling whirlpool customer service. Paid SVC only. Do not order parts. ** 2 job count. ; ordrng 1 W11551372 (No metal with harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Cleveland, OH 44144
David R
Job Details: 04/12/2022
Replaced motor and cap. Ran diagnostics. Good. Unit components all working. Op Test Ok test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Garfield Heights, OH 44125
David R
Job Details: 04/12/2022
Cc unit not spinning. Found underneath all components water and grease damage from leak in gearcase. ; ordrng 1 W10902814 (Wash plate) and 1 W11423758 (Gearcase) and 1 W11026785 (Motor) and 1 W11409708 (Shield) and 1 W11395618 (Cap) and 1 W11481722 (Actuator)
We serviced a
AMANA REFRIGERATOR
Model ABB1924BRM00
Near South Euclid, OH 44121
Jason N
Job Details: 04/12/2022
"Cc unit ice fell and now not workingFound ice maker leaning, screw holes stripped out inside liner. Replaced with larger screws. Ran manual ice maker harvest, ice maker ticking but not cycling. Unit needs ice maker. ; ordrng 1 D7824706Q (Ice maker)"
We serviced a
KITCHENAID DISHWASHER
Model KUDL02IRBS2
Near Bedford, OH 44146
David R
Job Details: 04/12/2022
"Replaced main control. Let unit run while timing, cycling correctly. Customer to monitor. Op Test Ok."
We serviced a
GE RANGE
Model JGB630DEF3WW
Near Cleveland, OH 44120
Joe O
Job Details: 04/12/2022
Cc: carbon dioxide detector going offFound debris burning under oven bottom. Wiped out debris. Ran test bake. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Cleveland, OH 44115
Corina B
Job Details: 04/12/2022
Replaced the filter housing. Opt test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Garfield Heights, OH 44125
Gabriel P
Job Details: 04/12/2022
When unit on spin it goes every where ; ordrng 1 W10554251 (Basket) and 1 WPW10531289 (Ring) and 1 W10780045 (Shocks)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Grafton, OH 44044
Angel
Job Details: 04/12/2022
Replaced wash pump control and heater. Tested for functions and leaks. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Bedford, OH 44146
David R
Job Details: 04/12/2022
"Cc unit is not getting water or long cycles. Found unit cold water was turned off. Contributing to all issues customer is having. Ran diagnostics good. Ran quick wash, good. Ran a cycle with a load. Op Test Ok test."
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Cleveland Heights, OH 44118
Joe O
Job Details: 04/12/2022
"Cc: long dry timesPulled vent off rear, checked air flow and heat. Unit has good heat and air flow. Found outside vent blocked with debris. Cleared. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Conneaut, OH 44030
Dan H
Job Details: 04/12/2022
"Customer complaint of cracks in bottom of fresh food section floor, confirmed, unit needs liner repair kit, customer does not want repair ; ordrng 1 8201700 (Liner repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44128
Manny
Job Details: 04/12/2022
"Cc unit not working, found freezer door almost falling off and not sealing properly, letting warm air in the freezer and building frost due to the warm air, try reinstalling the door but center hinge is bent and missing the bushings and washers. Unit is cooling and good frost pattern.; ordrng 1 WP2166037 (Center hinge) and 1 2215385 (shim) and 1 WP489467 (washer) and 1 WP487576 (washer)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Shaker Heights, OH 44120
Corina B
Job Details: 04/12/2022
CC that the tub dropped down. Advised cust the tub and basket are lifted by suspension rods and this is normal. Ran diag no codes. Started a cycle. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYB02
Near Beachwood, OH 44122
Jason N
Job Details: 04/12/2022
"Replaced filter drier, pulled vacuum on system to 28 in/hg for 15 minutes. Recharges system with 2.6oz of r134a, let circulate for several minutes, good heat on condenser, refrigerant flowing. Finished charging with additional 2.7 oz of r134a. Low side pressure stable at 17 psi. FF section cooling down considerably. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, OH 44104
Angel
Job Details: 04/12/2022
Replaced control and inlet valve ran a calibration and auto test. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Brian M
Job Details: 04/12/2022
"Cc unit kept doing po error Found freezer fan bogging down system Needs freezer fan ; ordrng 1 W11249952 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MGDX655DW2
Near Seven Hills, OH 44131
David R
Job Details: 04/12/2022
"Cc unit dial not turning, stays in one place, gas dryer. Unit by wall, vent goes right outside, good airflow and heating good. Looking through window on timer. No movement. Would replace timer and thermostat. Ordering. ; ordrng 1 WPW10642928 (Timer) and 1 WP8318268 (Thermostat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0HZ1
Near Conneaut, OH 44030
Dan H
Job Details: 04/12/2022
"Installed new burner head, op test good"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Cleveland, OH 44128
Manny
Job Details: 04/12/2022
"Cc unit wont stat, verified and unit not starting, checked incoming power and unit has proper power coming in, found thermal fuse open, replaced thermal fuse opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WOS11EM4EB00
Near Parma, OH 44134
David R
Job Details: 04/12/2022
"Cc unit is over heating, everything burning. Customer already replaced temp sensor themselves. Checked from control to make sure temp sensor and harness are good, reading 1100 ohms, good. All other components test in range of where needed. Would replaced main control. Ordering ; ordrng 1 W10807577 (Main control), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT190SAYM3
Near Avon, OH 44011
Marie V
Job Details: 04/12/2022
"Replaced pump, tested unit, no leaks. Op test ok"
We serviced a
KITCHENAID WINE COOLER
Model kuwa244pss0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/12/2022
"Installed thermostat. Set to setting 5. Unit compressor started up, unit lightly frosting on evaporator plate. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Bay Village, OH 44140
Angel
Job Details: 04/12/2022
Replaced control board ran a calibration and auto test. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near Aurora, OH 44202
Brian M
Job Details: 04/12/2022
Installed leds OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Aurora, OH 44202
Brian M
Job Details: 04/12/2022
Cc light out Replaced leds OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DFXFN00
Near Strongsville, OH 44136
David R
Job Details: 04/12/2022
Replaced thermostat. Give 24 hours to cool. Op Test Ok.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BW2
Near Warrensville Heights, OH 44122
Manny
Job Details: 04/12/2022
"Cc front right burner clicking and not igniting, verified and igniter just clicking removed burner cap and got good spark but spark is going down, check burner cap for any rust or spill that might be preventing the spark from reaching the cap, found a fiber of steel wool on the surface igniter causing the spark to arch down, removed steel wool fiber and burner ignites instantly, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Ashtabula, OH 44004
Dan H
Job Details: 04/12/2022
"Customer complaint that unit is leaking, confirmed, unit needs new spray arm and lower door seal(inner door); ordrng 1 W11513971 (Inner door) and 1 WPW10491331 (Spray arm)"
We serviced a
AMANA REFRIGERATOR
Model ART2105BW
Near Strongsville, OH 44136
David R
Job Details: 04/12/2022
"Date says 2001 manufactured. Cc unit not cooling properly, slow rise in temp. Temp reading 40 in FZ and 50 in FF. Took off evap cover, ball of ice on line, indicating that there is a sealed system problem. Will also need defrost kit as well. Compressor stub to short it put valve on. All parts needed for sealed system repair are NLA or discontinued. R0131176 Defrost heater kit NLA, R0131177 Evap kit NLA, R0130432 Compressor NLA. ; O-emld tckt"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Euclid, OH 44132
Joe O
Job Details: 04/12/2022
"Cc: not draining, not dryingFound drain under sink plugged(Hoses clear). Unit itself has strong drain. Cleared drain. Unit draining. Ran diagnostics test cycle. Heater is functioning. Advised customer on drying, and plastic tub. Unit functioning as designed. Op test ok"
We serviced a
CROSLEY DRYER
Model CED137SBW0
Near Chagrin Falls, OH 44023
Jason N
Job Details: 04/12/2022
"Installed timer, ran timed, auto and air dry cycle. All worked properly. Op test good."
We serviced a
SAMSUNG DRYER
Model DV42H5200EWA3
Near Westlake, OH 44145
Angel
Job Details: 04/12/2022
"Cc that unit hums when starting unit and when you spin unit by hand it starts up. Confirmed unit hums and if you spin it than it starts up. Unit will need drive motor replaced. Gave estimate to customer and stated that he will try to look into a new unit.; ordrng 1 DC31-00055G (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Kent, OH 44240
Brian M
Job Details: 04/12/2022
Installed control Ran auto test calibration OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB725BW0
Near Ravenna, OH 44266
Brian M
Job Details: 04/12/2022
Could not pin point squeaking but seems to be coming from bearings and shaft Recommend replacing bearing and rotor ; ordrng 1 W10435302 (bearing) and 1 280146 (rotor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon, OH 44011
Marie V
Job Details: 04/12/2022
Cc that the freezer door is loud and unit is not leveled. Confirmed. Found one of the rails was not installed properly. Corrected issue and leveled unit. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Avon, OH 44011
Marie V
Job Details: 04/12/2022
Cc that the ice maker does not works. Found ice maker turned off. Turned back on. And rebooted ice maker. Filled up with water. Explain cust in what stop is turned on or off. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Pepper Pike, OH 44124
Manny
Job Details: 04/12/2022
"Cc that unit is displaying PF error, ran diagnostics and found F7E12 for over load, performed test #3 for motor circuit. Motor circuit passed. Ran test cycle unit finished without any issues or errors, advise customer to keep an eye on it and if she sees any error to try taking at least a pic of it, at this point the Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Brook Park, OH 44142
Gabriel P
Job Details: 04/12/2022
"Replace gearcase and agitator and pulley and belt and hub then ran calibration and auto test pass, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Ashtabula, OH 44004
Dan H
Job Details: 04/12/2022
"Customer complaint that unit is not starting and making noise, confirmed , found pulley grinding, installed new cam kit, op test good ; used 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Avon, OH 44011
Marie V
Job Details: 04/12/2022
"Cc that the freezer gasket is not sealing, left door scratches when you open or close and under handles theres still film. Removed film from handles. Steamed out gasket and added a surplus washer to the left hand side door. Op test ok.Advice cust to allow gasket to cool down on that shape."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Avon, OH 44011
Angel
Job Details: 04/12/2022
Cc that unit is vibrating and making loud noises. Verified unit and needed to be leveled a little but I explained to her and showed her that having a vibration is going to be normal as long as theres no banging around the unit is fine and for the noises explained as well that it is normal its just the cam when its going between agitation and spin. Unit working as designed. Opt test ok.
We serviced a
GE DISHWASHER
Model GDF630PMM3ES
Near Hiram, OH 44234
Brian M
Job Details: 04/12/2022
"Cc unit stops and blings 4 -5 min into cycle Ran diagnostics no errors Ran normal cycle for 10 min No issue observed Advised to watch but also quoted for ui and control ; ordrng 1 WD21X25726 (Ui) and 1 WD21X26186 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Elyria, OH 44035
Gabriel P
Job Details: 04/12/2022
"Found drain hose in floor advise customer what they need to do,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Mentor, OH 44060
Joe O
Job Details: 04/12/2022
"Cc: error codesFound error code f9e1(long drain), f5e2(door lock error) f8e1(long fill). Ran auto test. All valves working, door locked. Found unit extended drain. Checked pressure sensor hose. Hose blocked. Blew through hose. Cleared blockage. Ran quick wash. Unit filling. And washing. Op test ok"
We serviced a
MAYTAG DRYER
Model MED5630HW2
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/12/2022
"CC that there is a noise, clothes coming out damp. Did have a zipper found in drum. No noise heard. The auto sensing is on less. And the lint filter was holding water. Cleaned the trap. Opt test ok."
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Willoughby, OH 44094
Corina B
Job Details: 04/12/2022
"Replaced the chute. Found the blower wheel chewed up. Replaced the blower wheel and motor from surplus t/s. Opt test ok ; used 1 279827 (Motor), and 1 694089 (Wheel) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS42QMX01
Near Novelty, OH 44072
Jason N
Job Details: 04/12/2022
"Cc unit not cooling againChecked pressure in system, found low side at 25 in/hg vacuum and excessively high pressure on high side. System is restricted. Recovered refrigerant, flushed both high side and low side out with nitrogen, found condenser coils harboring brown powder substance, most likely previous compressor experienced burn out. Spoke with BJ, suggested replacing filter drier and sweep charging system. Replaced filter drier using truck stock, did a sweep charge on system, then recharged with 7.5oz of r134a. Low side stable at 3 in/hg vacuum, good frost pattern on evaporator coils. Advised customer to monitor temperatures. ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Mentor, OH 44060
Corina B
Job Details: 04/11/2022
"CC that there is no ice. Confirmed. Cycled the ice maker, stopped mid cycle. Will need a new ice maker. ; ordrng 1 W11556926 (Ice maker)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Painesville, OH 44077
Corina B
Job Details: 04/11/2022
"Replaced the door, ui, harness, fan. Brought the core back for return. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Dan H
Job Details: 04/11/2022
"Customer complaint that unit is freezing , fresh food section temperature at 30 degrees, air damper is working, good frost pattern on evaporator, unit needs new control and thermistor ; ordrng 1 W11595219 (Cntrl) and 1 12002355 (Thermistor)"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Broadview Heights, OH 44147
David R
Job Details: 04/11/2022
"Cc unit banging when washing. Drain hose banging back of unit. Adjusted and put styrofoam to keep it from banging. Advised customer if more needed or use cardboard to keep it from banging. Also advised vibration pads as well if needed. Ran diagnostics, unit is good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Brecksville, OH 44141
David R
Job Details: 04/11/2022
"Replaced drawer and housing, Ran diagnostics, no error codes. Advised customer of proper loading detergent and softener to make sure its not being over loading and coming out when the detergent is pushed in. Unit is good. Op Test Ok"
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Madison, OH 44057
Jason N
Job Details: 04/11/2022
Installed main control. Ran auto test and calibration. All functions passed. Op test good.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Mantua, OH 44255
Joe O
Job Details: 04/11/2022
Cc: not enough waterAdvised customer on water level and energy machines. Ran normal cycle. Unit filling properly. Canceled cycle. Ran calibration. Unit functioning as designed. Op test ok
We serviced a
JENN-AIR RANGE
Model JDS1450DS0
Near Seven Hills, OH 44131
Gabriel P
Job Details: 04/11/2022
Took unit apart to replace control also notice new wire came with control use it but console was not responding so change harness to the original one try preheating to 350 and still not heating check fuse even tho it was good last time and it was open customer had and extra one so replace and started heating to 350 then wants put everything together and error code came out f9e0 miswired took bottom panel to get to harness and push on connector then delete error then start to workas design advise customer that if error code comes back we will order console control
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Lakewood, OH 44107
Gabriel P
Job Details: 04/11/2022
"Replace control,and took core with me for return opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Willoughby, OH 44094
Dan H
Job Details: 04/11/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 33 degrees, freezer section temperature at 0 degrees, air damper is working, good frost pattern on evaporator, compressor and condenser fan are running, unit needs new control and fresh food section thermistor ; ordrng 1 W11043763 (Cntrl) and 1 12002355 (Thermistor)"
We serviced a
WHIRLPOOL FREEZER
Model WZF57R16FW04
Near Independence, OH 44131
David R
Job Details: 04/11/2022
"Cc unit leaking water, hasnt done it since called. Found above drain tube, water leaking directly from cabinet underneath going into drain tube, water leaking around tube causing water to build up under unit and drip forward. Cabinet is non repairable part. Showed customer, put water proof sealant where seal is. No leaks as of now. ; O-emld tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Independence, OH 44131
David R
Job Details: 04/11/2022
"Replaced gasket and overfill switch. Raised front feet up, 15 turns. Ran 1 hour wash, good. Customer to monitor, Op Test Ok"
We serviced a
GE WASHER
Model Gtw680BSJ5WS
Near Highland Heights, OH 44143
Dan H
Job Details: 04/11/2022
"Installed new control, op test good"
We serviced a
KENMORE REFRIGERATOR
Model 25370413411
Near Wickliffe, OH 44092
Dan H
Job Details: 04/11/2022
"Installed new user interface, op test good"
We serviced a
KENMORE DRYER
Model 110.87872603
Near Mentor, OH 44060
Dan H
Job Details: 04/11/2022
"Installed new thermal fuse and thermostat , op test good"
We serviced a
WHIRLPOOL WASHER
Model MVWX700XL2
Near Mentor, OH 44060
Jason N
Job Details: 04/11/2022
"Cc unit not spinning outRan diagnostics, found codes f7e5 for shifter fault, f5e3 for lid unlock fault and f5e1 for lid lock failure lid is up. Ran manual lid locks tests, lid lock is working properly. Found shifter is not shifter properly between agitation and spin. Unit needs shift actuator. Replaced using truck stock part. Ran auto test and calibration. All functions passed. Op test good. ; used 1 WPW10006355 (ACTUATOR) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 10662862100
Near Ravenna, OH 44266
Joe O
Job Details: 04/11/2022
"Cc: leaking, not cooling properlyFound leaking into ff section. Found drain tube plugged. Needs drain cleared. Cleared vents and drain. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near Kent, OH 44240
Joe O
Job Details: 04/11/2022
"Cc: long dry timesTested moisture sensor checked good. Advised customer on how moisture sensor works. Ran timed dry cycle, tested heat and air flow. Unit has good heat and air flow. Checked outside venting. Found air restricted outside. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Advised customer to try replacing venting. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Independence, OH 44131
David R
Job Details: 04/11/2022
"Took pic of cabinet behind unit when in place, to show how unit is set and opening of cabinets wood is showing from when installed. Replaced UI console. Reset date and time. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Jefferson, OH 44047
Dan H
Job Details: 04/11/2022
"Installed new motor, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ0
Near Streetsboro, OH 44241
Joe O
Job Details: 04/11/2022
Installed infinite switch. Tested. Op test ok
We serviced a
GE DRYER
Model DBSR453EB0WW
Near Streetsboro, OH 44241
Joe O
Job Details: 04/11/2022
Installed bearing kit. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, OH 44241
Joe O
Job Details: 04/11/2022
Installed wash plate and hub. Ran auto test and calibration. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Lakewood, OH 44107
Gabriel P
Job Details: 04/11/2022
Compressor over heated and has 8.08 amps ordering compressor parts is out of stocks ; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Dye)
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Avon, OH 44011
Marie V
Job Details: 04/11/2022
Cc that the unit was showing error code F9E1 amd that the lid is locked. Cant wash or do anything. Ran diag found error code F9E1 drain electrical problem. Unit had door locked. On diag it would not work. Rebooted unit. I was able to get door open and removed towels. But tried to start a cycle unit shows CLOSE LID. it does not detect door open or close. Ordering latch and control. Office will contact once they have eta on the part.; ordrng 1 W11394572 (Latch) and 1 W11543997 (Control.)
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS1
Near Gates Mills, OH 44040
Corina B
Job Details: 04/11/2022
"Replaced the pump and motor and adjuster, ran a calibration. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model LXR5432KQ0
Near Maple Heights, OH 44137
Manny
Job Details: 04/11/2022
"Cc unit not draining or spinning, ran normal cycle and let the unit fill for a bit then advance the cycle to drain and spin, unit doesnt spin or drain. Everything seems to be working but the spin and drain, checked contacts on timer and timer is fully functional, bypass door switch and unit started to drain and spin. Door switch is broken and needs to be replaced, ordering switch; ordrng 1 3949247V (switch-plg)"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/11/2022
Replaced the door parts. Opt test ng. The hinges spring back up. Will need new hinges. ; ordrng 1 Wpw10299227 (Hinges) and 1 W10347464 (Hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW2
Near Shaker Heights, OH 44122
Corina B
Job Details: 04/11/2022
CC that there is a noise when its running. Confirmed. Found the cold and hot reversed. The cold valve was turned off and humming. Reversed the hot and cold lines. Cold shut off has a drip. Will need a plumber. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB01
Near Willoughby, OH 44094
Jason N
Job Details: 04/11/2022
"Cc unit making a buzzing noise and not getting cold in refrigerator sectionFound evaporator frosted over. Ran force defrost, unit heater circuit powered up. Checked defrost thermistor, reading good at 6.1k after steaming out of ice. Unit needs control box. ; ordrng 1 W11353813 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Maple Heights, OH 44137
Manny
Job Details: 04/11/2022
"Cc unit not locking, ran diagnostics no error codes, ran test cycle unit finished without any issues, replaced lid, opt test ok took control that was sent with lid just in case that we need to return it."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Lorain, OH 44052
Marie V
Job Details: 04/11/2022
Replaced hinge. Op test ok
We serviced a
MAYTAG WALL OVEN
Model CWG3100AAEE29
Near Maple Heights, OH 44137
Manny
Job Details: 04/11/2022
Customer stated that unit is working properly and need no service she said she apologize for the inconvenience. She canceled service at the door for oven.