Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7703 customer reviews

Map of Sheffield Lake, OH

Great Service




Review of Fred's Appliance Service

The serviceman was on time, polite, professional, clean, and informative. He fixed the issue and explained it very well. Very nice experience.


Map of Strongsville, OH

Whirlpool Refrigerator Five Door




Review of Fred's Appliance Service

The Refrig; failed after 3 months and I ended up being just over three weeks in a none performing mode. Fred's dis the parts replacement; but their were more problems with the electronic sensors. Finally Freds's received the correct part and the refrigerator works. I can't blame Fred's The service technician did do his work; just the components didn't work. Overall I'm very satisfied with Fred's work. They are a very busy repair shop


Map of Maple Heights, OH

Great service




Review of Fred's Appliance Service

Fred's appliance kept us informed as to when the service tech was due, so we did not have to wait all day for him. Brian, our service tech was very nice and respectful. He showed me the problem and what he did to fix it.


Map of University Heights, OH

Brian did a great job!




Review of Fred's Appliance Service


Map of Mogadore, OH

Great!




Review of Fred's Appliance Service

I am very pleased with my experience with Fred's Appliance. My service tech even came early!!


Map of Eastlake, OH

very good service




Review of Fred's Appliance Service

i wasn't expecting a 2 year old dishwasher to break down after all it was a Kitchen Aid. It cost me $400.00 t o have a $600.00 black friday priced dishwasher fixed. Did I mention it was a Kitchen Aid. Very disappointing.


Response from Fred's Appliance Service:

Hi Suzanne, We are sorry to hear that your 2 year old dishwasher broke down! We recommend reaching out to KitchenAid to see if they would be willing to cover some or all of the repair since the unit is fairly new - our customers have had some success with this in the past. We are happy it is up and running again and that you were so pleased with our service! Thank you! The Fred's Team


Map of Brecksville, OH

Great service




Review of Fred's Appliance Service


Map of Windham, OH

Lyvonne




Review of Fred's Appliance Service


Map of Shaker Heights, OH

Laura




Review of Fred's Appliance Service


Map of Lorain, OH

Great service




Review of Fred's Appliance Service

Very professional an honest you need more people like Gabriel when it comes to being professional and knowing what their customers needs are! Thanks Gab for your GREAT SERVICES


Good Experience




Review of Fred's Appliance Service

Very friendly, professional and knowledgeable. Notification system is really helpful and everything the technicians fixed was written down in a pamphlet for us to read. This is really helpful for us to file. Advertising items like the stickers, and magnets are great for us to keep if we need help in the future.


Service persons professional and price seem fair for 2 service repairman.




Review of Fred's Appliance Service

Same as above.


Robert Arotin is the best!




Review of Fred's Appliance Service

Robert is a pro and gets the job done. Thanks again!


Thank You




Review of Fred's Appliance Service

Quick, thorough, nice and professional.


Service man was very good




Review of Fred's Appliance Service


Awesome!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Tom




Review of Fred's Appliance Service

Great service, he was very professional. A very pleasant man !!!!


Great customer service and speedy service




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Very pleased. on a scale of 1 to 10 i"d give it a 10


washer




Review of Fred's Appliance Service

Service was great - to bad I have a lemon washman machine made by whirlpool.


Joan




Review of Fred's Appliance Service

Great service.


Fast and Efficent




Review of Fred's Appliance Service

Tech was very fast and efficient on fixing my washer .Very Very Pleased ,If I ever need service again I hope he is the one you send Thx


bob




Review of Fred's Appliance Service


Efficient and very courteous service agent.




Review of Fred's Appliance Service


Great experience.




Review of Fred's Appliance Service

He was very professional, knowledgeable, friendly and informative. We appreciated his expertise.


quick and fair price




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Jeff was great!




Review of Fred's Appliance Service

Jeff was very knowledgeable, polite, and ultimately helpful!


Corina visit




Review of Fred's Appliance Service

Corina did a great job - on time and quite professional


Great technician. Great job.




Review of Fred's Appliance Service

Great technician. Great job. They showed up when they said they were going to. They completed all the work that they needed to. Very friendly technicians


X




Review of Fred's Appliance Service


Great service personnel. Great web tracking for appt time of day




Review of Fred's Appliance Service

Excellent. Would highly recommend Fred’s.


Mike




Review of Fred's Appliance Service


Finally




Review of Fred's Appliance Service

On the second try with a service person who really knew her stuff my refrigerator is working again


Response from Fred's Appliance Service:

Hello Ada, We appreciate you taking the time to submit your review! We apologize that it took two trips to get it right. However, we are happy to hear that your refrigerator is up and running again! Have a great week, The Fred's Team


Good Service!




Review of Fred's Appliance Service


Great Service - David was awesome




Review of Fred's Appliance Service


Brown




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hello Mary, We are so sorry to hear that you did not receive 5 star service! We are showing that our technician went to your home last week and repaired your range. If you are still having trouble or if you would like to share more details about your experience, we would appreciate hearing from you! We have a make-it-right policy and would like the opportunity to do just that! Please call us at 1-888-45-FREDS. Have a great week! The Fred's Team


Great Service




Review of Fred's Appliance Service


Great Job




Review of Fred's Appliance Service

We used Fred's for a warranty repair to our Whirlpool refrigerator. The manufacturer sent us the part but it was harder to install then I thought so they scheduled Fred's to install the item. It was a GREAT idea. The part was harder to install then I though and it took the tech a while to get it installed properly. The tech was a nice young man who put on booties when he entered the house and took special care to make sure our things were handled with care. Fred's called once to schedule the service and then followed up with an email and we could even track the tech's schedule via the web. That was outstanding.


Honest service, personable technician.




Review of Fred's Appliance Service

Art has been sent to our house for refrigerator several times, not for poor service but trying to fix a problem related refrigerator. He has been thorough and honest as to the issues. His ability to discuss with the Frigidaire people made us feel that we had a competent technician and individual. Fred’s Appliance Service has been impressive and we highly recommend them and will call them for service without hesitation.


Extremely professional and prompt service




Review of Fred's Appliance Service

Something became lodged in the motor or our brand new dishwasher after only one use. Robert handled the entire matter with utmost professionalism, respect, competence and timeliness! Very much appreciated!


Great job




Review of Fred's Appliance Service


Quick and courteous




Review of Fred's Appliance Service

Excellent. Very timely with arrival. Courteous and respectful of toddler crying. Fast with completion.


Abbie




Review of Fred's Appliance Service

Absolutely incredible. Timely, efficient and excellent service.


Laverdiere




Review of Fred's Appliance Service


Professional Service




Review of Fred's Appliance Service


Excellent service and very professional. I have used Fred’s in the past and will continue to use them in the future.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Corina did a great job identifying the problem and getting it fixed quickly. The job site was left clean.


pam




Review of Fred's Appliance Service

The service person was excellent. He was very friendly and he answered my questions.


great service and on time




Review of Fred's Appliance Service

everything about the service was exactly like you would expect. I do not know how you would improve the service.


Very professional




Review of Fred's Appliance Service


Efficient and effective!!




Review of Fred's Appliance Service


Great service technician




Review of Fred's Appliance Service


Great Service, Awesome Price!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

It was very good tech was great a 10


Great service. Worked with my schedule




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Art was very nice!


Not happy




Review of Fred's Appliance Service

Terrible


Response from Fred's Appliance Service:

Hi Richard, We appreciate you taking the time to submit your review. I do see a note on your job history that your unit is now up and running. We have a make-it-right policy and we would appreciate the opportunity to do just that. If your unit is not working properly, or if there is anything else at all that we can do to make this right for you, please reach out to us! 1-888-45-FREDS. We hope to hear from you soon! Thank you, The Fred's Team


Outstanding Service




Review of Fred's Appliance Service

Repair done promptly Experienced technician And


Great Service!!




Review of Fred's Appliance Service

They were very informative


Michael




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

Went above and beyond in assisting us. Really helpful. Great experience.


Good Service




Review of Fred's Appliance Service

Serviceman was very nice and knowledgeable however after he left my washing mashine was was no longer level with the floor and is wobbling. Would he come back to level it? Please let me know 4402048803.


Response from Fred's Appliance Service:

Hi Jeanne, We are so happy to hear that your technician was nice and knowledgeable. We are sorry that the unit is not level, we will certainly come back out to correct this for you! A member of our team will be calling you shortly to schedule your appointment. Thanks and have a great week! The Fred's Team


On time and efficient




Review of Fred's Appliance Service


Good service experience




Review of Fred's Appliance Service


Very satisfied with service




Review of Fred's Appliance Service

The technician was on time and solved our problem. We have used Fred’s before and will call on Fred’s again when needed


Awesome Service




Review of Fred's Appliance Service

My service with Fred's Appliance Service was awesome from the first phone call. It was very easy to schedule an appt. Our service technician showed up on time. They send you a link so you can see where your technician is & where you are on the schedule. Paul was very personable & did a thorough job. We are very happy with the service & wouldn't hesitate to recommend Fred's.


Very pleased




Review of Fred's Appliance Service

The service man who came to my home was on time. He was very friendly and courteous and even played with my dog. He was very knowledgeable of my product and gave me suggestions for in the future. Just a nice personable guy all around.


Good service




Review of Fred's Appliance Service

He was very nice and good


Very efficient




Review of Fred's Appliance Service

Replaced a part quickly and efficiently.


Great Service!




Review of Fred's Appliance Service

Corina arrived right on schedule and completed the repairs on my washing machine. She was very professional, explained everything and completed the job quickly. I like the ease of scheduling and your use of smartphone technology for providing updates and appointment confirmations.


Professional and Polite




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Paul is a great example of customer service and knowledge. He explained in understandable terms the problems with our washer and what he needed to do to fix the problem.


excellent refrigerator repair




Review of Fred's Appliance Service

Excellent communication; no more waiting for 3 hours for your "service window". I received the call and met the tech just as he was ready to ring our doorbell. service well done also. Parts were overnighted and 2nd appointment was made before the tech left. No issues! Thank you!


Great Experience




Review of Fred's Appliance Service

Top to bottom Great Experience. David called before his arrival, and arrived on time. Was very professional, and knowledgeable. Highly recommended!!! Great Job!!!


Now fixed




Review of Fred's Appliance Service

Took 3 visits but hopefully now fixed. Fred’s should offer weekend and late afternoon times


Response from Fred's Appliance Service:

Hello Nancy! Thank you for taking the time to submit a review. We're sorry it took 3 visits!! :((( Sometimes these machines do get the best of us! Working weekends is a topic of discussion from time to time, but we're a family oriented company that prides in offering our employees the weekends off. Your feedback is important to us, thanks again and have an awesome weekend! -The Fred's Team


Jaykay1




Review of Fred's Appliance Service

The team were really fast and very knowledgeable. The came, they saw they repaired. Great time with these two.


The guys were great




Review of Fred's Appliance Service

I have been recommending your company.


Excellent Service




Review of Fred's Appliance Service


Very nice young man, very dedicated person. what he did did not work & I'm sure he will find the trouble .




Review of Fred's Appliance Service

Good company, will recommend to others.


Kathleen




Review of Fred's Appliance Service

Very professional and courteous service, I thank you.


Service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

message never came on my phone, had to call in for schedule time ,for both appointments.


Excellent and Responsive




Review of Fred's Appliance Service

Fred's has an exceptional process in place for accepting and scheduling service requests - excellent experience


Jack




Review of Fred's Appliance Service


Great technician




Review of Fred's Appliance Service

Macaulay explained the repair process and has good knowledge of the wiring of my defective Kitchen Aid refrigerator. He was disappointed that the wiring was too short for him to fix the problem. I'm disappointed in the quality of the expensive refrigerator that I purchased from Kitchen Aid, but pleased with the service I received.


¡SEMPER FIDELIS!




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Went above and beyond. Quick and easy. Definitely recommended!


Lynne




Review of Fred's Appliance Service

Technicians were right on time, knowledge, and fast. The final price was a bit higher than I expected


Response from Fred's Appliance Service:

Hi Lynne, Thank you for taking the time to submit your survey. We are happy to hear that we arrived on time with knowledgeable technicians and didn't take up too much of your time. We know how inconvenient it can be to have an appliance break down so we do our best to get the problem fixed as soon as possible! Have a great weekend! The Fred's Team


Quality Work




Review of Fred's Appliance Service

We're happy with the timeliness and quality that Fred's Appliance provided. The tracking methods and top communication allowed us to depend that the job will be done. It was unfortunate to not have our replacement piece ordered correctly - but it wouldn't deter us from counting on Fred's in the future.


Response from Fred's Appliance Service:

Hello! Thank you for sharing your experience with us! We are so happy to hear that you were impressed with our timeliness, quality of service, and dependability. We are sorry to hear that your part did not arrive as expected, but are glad that your unit is back up and running again. Have a great weekend! The Fred's Team


Bellcrest




Review of Fred's Appliance Service

He did a wonderful job! He was very professional and helpful.


Very good




Review of Fred's Appliance Service


Great service and easy




Review of Fred's Appliance Service


Frig and microwave




Review of Fred's Appliance Service

Great service; would definitely use again.


Great service




Review of Fred's Appliance Service

They knew exactly what the problem was with our brand new Maytag dryer. The plug/wire was put on incorrectly by the delivery/install people from Lowe’s.


Karen




Review of Fred's Appliance Service

Great service


Steve




Review of Fred's Appliance Service

Great service and very personable


Great Service and Professional Staff




Review of Fred's Appliance Service

Our 15 year old Kenmore washer broke and I didn't want to replace it. I don't care for the new high efficiency models out there. Fred's provided a quote for repair of the washer and maintenance of the dryer. The washer needed a part which shipped to my home the next day. Corina was very professional and courteous and completed everything in a timely manner. I will use them again in the future.


fast efficient service




Review of Fred's Appliance Service


Very competent & knowledgeable




Review of Fred's Appliance Service

Mac installed the needed components in my washer and was able to answer my questions. Very helpful and polite!


Awso




Review of Fred's Appliance Service

Great service


Great Service




Review of Fred's Appliance Service


Impressive!




Review of Fred's Appliance Service

I was really impressed with Fred's Appliance. Communication was good, arrived on time, respectful of my home and most important I was very comfortable with him in my home. He was patient with my questions and all around a really nice person. I will recommend and use again.


Effective repair.




Review of Fred's Appliance Service

Well done.


Grammy of only 10




Review of Fred's Appliance Service

On time, polite, knew what he was doing, explained things but didn,t talk down


Carl




Review of Fred's Appliance Service


Maintenance tech




Review of Fred's Appliance Service


Whirlpool




Review of Fred's Appliance Service


Good job




Review of Fred's Appliance Service

Very knowledgeable, pleasant demeanor!


Great job!




Review of Fred's Appliance Service


Kathy




Review of Fred's Appliance Service


Old Guy




Review of Fred's Appliance Service

Great Service


Great service




Review of Fred's Appliance Service

Courteous


Fast and on time service




Review of Fred's Appliance Service


Cooktop repair




Review of Fred's Appliance Service

on time and quick fix. Thanks Mac


excellent service, very professional and knowledgable




Review of Fred's Appliance Service

arrival was per estimated time. used shoe covers gave good explanation of problem. looked up product on computer to give me a visual view.


Great service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

I have always had good experiences with Fred's Appliance Service but I have to say Corina is exceptional. She is skillful both in her knowledge about my refrigerator's issues and how she treated me with courtesy and respect.


Great service for kitchen aid appliance




Review of Fred's Appliance Service

Corina was an excellent technician


Norl




Review of Fred's Appliance Service

Great Service


Prompt, quick service




Review of Fred's Appliance Service

Third good experience with Fred's. Second time with Mac...very knowledgeable! Thank you.(All three were covered by warranty, so I am unable to respond to the questions about price/quality below.)


Donald




Review of Fred's Appliance Service

By far the worst repair service ever! I’ve been without a refrigerator off and on for a month! Most recently came out on 12/3 to fix an ongoing issue. Refrigerator is still not working! I’ve lost food at the hands of this company and they refused to do anything to help!


Response from Fred's Appliance Service:

Hi Donald, It was nice speaking with you earlier, and as I said we are so sorry to hear that your refrigerator isn't working properly. We will be happy to send a technician out to take another look and get this taken care of for you! Since your unit is still under warranty, you will just need to call the warranty company to schedule your service. Have a great week! Thank you! The Fred's Team


Great. Very professional!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Great service, high labor price




Review of Fred's Appliance Service


Poor Service




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Michael, We are sorry to hear that you received poor service! I just called you but was unable to reach you so I left a message. I was hoping to get more information about the service provided and to make sure that your washer is up and running again. I do see that our technician was there yesterday and stated that it is fixed. Please feel free to reach out to us as 1-888-45-FREDS. We hope you give us the opportunity to make it right with you! Thank you! The Fred's Team


Fridge Repair Whirlpool




Review of Fred's Appliance Service

Awesome experience, on time, courteous, and got the job done.... Thank you


Great service!




Review of Fred's Appliance Service


Best repair experience ever!




Review of Fred's Appliance Service

From Maddie in Customer Service to Technician Paul, Fred's did a wonderful job with communication and repair of my stove. Although problems occurred with parts shipped damaged by the manufacturer, Fred's employees were able to replace and install them in a timely manner.


absolutely first class service. Awsome!




Review of Fred's Appliance Service

Robert the technician was so patient and thorough in his demeanor and workmanship. Truly a terrific representative for your Company. You are very lucky to employ him!


Great service




Review of Fred's Appliance Service


Great service, very professional




Review of Fred's Appliance Service

Our technician David was very thorough and was very caring with our new wood floors when moving the refrigerator. He was happy to explain everything he was doing along the way. Best service call on an appliance ever.


Good Service




Review of Fred's Appliance Service

Fred's fulfilled their obligation admirably. Unfortunately, Home Depot's warranty Dept. was horrible. It took almost a month and hours of my time on the phone to get 1 part for the washing machine. The 1st two part arrived in 3 days. The last, Home Depot drug their feet. Fred's was so apologetic. We both kept trying to get the last part shipped. It finally arrived and was promptly installed. Fred's is a good company. Home Depot's warranty Dept. is terrible!


Great




Review of Fred's Appliance Service

Corina was awesome.


Corina Brimer - Excellent Technician




Review of Fred's Appliance Service

Corina Brimer stopped by my house for a warranty repair on an Amana washing machine. She arrived on time, was very professional and diagnosed the problem quickly and explained what the problem was.. She came back a few days later to install a replacement control panel. She quickly swapped out the faulty panel with the new one, checked the washing machine for correct operation and made sure I was satisfied with the service. Corina has a very pleasant and upbeat personality and she is a very good technician. Please forward a "Thank you" to her from me for a job well done. Edward Hess


outstanding service




Review of Fred's Appliance Service

Without question, David has been the best serviceman we have ever asked to service any appliance in our home. He did everything right from entering our home until he left the home.He even cleaned up when he left. If your other servicemen are as good as David,We will call if needed in the future.


Good service, On time.




Review of Fred's Appliance Service

Kind, considerate, on time and fixed our problem.


Excellent service from Freds




Review of Fred's Appliance Service

Technician was very thorough and will refer my friends.


Problem fixed; took a while




Review of Fred's Appliance Service

I am very happy that David from Fred's Appliance was able to fix my refrigerator problem. I was not thrilled that it took 3 visits and 2 part replacements to do the job. Hard to say whether it could have been done any more quickly, but in the end I am happy with my repair and glad that you warranty the parts, labor, and service call (though would like the service call to and labor to be a year, like the parts.)


Response from Fred's Appliance Service:

Hi Denise, Thank you for sharing your review! We apologize it took a few trips to get you taken care! We do our best to repair on the first or second trip but sometimes appliances get the best of us! As you experienced, we are committed to getting your unit up and running again and we are glad yours is back up! Have a great week! The Fred's Team


Great service!




Review of Fred's Appliance Service

Great service


Melissa




Review of Fred's Appliance Service

The guy who fixed our fridge did a great job!


Good Repair




Review of Fred's Appliance Service

When the right parts were received the repair was quick and complete


Corina




Review of Fred's Appliance Service


washing machine




Review of Fred's Appliance Service


great tech who taked care of our problem




Review of Fred's Appliance Service

Our Tech was very knowledgeable and resolved our problem within minutes. We appreciate it!


very happy




Review of Fred's Appliance Service

would use again


Satisfied




Review of Fred's Appliance Service


Stove top burner repair




Review of Fred's Appliance Service


Homeowner




Review of Fred's Appliance Service

Brian was awesome. Timely, courteous, and knowledgeable. Excellent job! This is the second time I have used Fred’s and the second time I have received exceptional service. A++


Great Service




Review of Fred's Appliance Service

Once again, Mac was the consummate professional. He took only the time needed, that is, he did not waste time. He is a valuable employee, in my estimation!


Great Service little hi on Price




Review of Fred's Appliance Service

Also me repair man Paul


Great job




Review of Fred's Appliance Service

Friendly


Dishwasher repair




Review of Fred's Appliance Service

Robert was timely, professional, neat and honest. He explained what he was going to do, the pricing structure and then what he did to repair our dishwasher.


Awsome




Review of Fred's Appliance Service

Lowes couldn't fix the problem and u guys did... fantastic


Nancy




Review of Fred's Appliance Service

Excellent service. Wish they had Saturday or evening appointments, even honoring a first appointment request would be helpful. Dan was terrific. My units are under warranty


Fabulous




Review of Fred's Appliance Service

Knowledgeable technician


An Excellent Worker Who Does Great Work!




Review of Fred's Appliance Service

Brian came to my home to try to fix my JennAir convection oven which is 18 years old. The self-cleaning part broke. Brian took it all apart, explained to me it was shot, cleaned it up. He said the part is no longer made but did a search for it in case it was stored in a warehouse somewhere. He was unable to find it which is ok because it used to be expensive and I would not put $500 into an oven so old. When he left after an hour he said now try the self-cleaner—you never know. Well, he set it for 3 hours and it did clean my oven. I know it’s temporary but I so appreciate him going the extra mile. I like thorough service people and he fits the bill. Great job!


Monarath




Review of Fred's Appliance Service

Great Servise, Punctual was present exactly on the scheduled time.


Good Service




Review of Fred's Appliance Service

Tech CL was polite and thorough. Thank you for fixing the problem with our refrigerator.


Dryer Repair




Review of Fred's Appliance Service

Fixed the issue and offered suggestions to fix it from happening again.


Jeannette




Review of Fred's Appliance Service

Good


Very competent technician.




Review of Fred's Appliance Service

David was prompt, courteous, and knowledgeable. He answered all my questions to my complete satisfaction.


Erin




Review of Fred's Appliance Service

Not much really to say simple repair apparently!! Disconnect and reconnect plugs Iin motherboard!!


Not completely satisfied.




Review of Fred's Appliance Service

The issue with the Maytag washer making the knocking noise as it agitates back and forth was not resolved. The svc tech Corey tightened the agitator but the knocking noise remained. I have a five year warranty with Home Depot that expires early 2020. Corey said if the knocking noise gets louder or the agitator stops working for me to call a place a service call. I did not have this knocking noise prior to me placing the service call.


Response from Fred's Appliance Service:

Hi Mark, Thank you for taking the time to share your review with us! We are sorry to hear that your unit is still making the knocking noise. We would be happy to send a technician out to take a look and get this take care of for you! Since your unit is under a warranty, you will need to call the warranty company first in order to schedule a service appointment. If you have any questions at all for us you can reach us at 1-888-45-FREDS. Have a great weekend! The Fred's Team


Great Service




Review of Fred's Appliance Service

Great service!


Knowledgeable, Prompt service, friendly service man,




Review of Fred's Appliance Service


Professional service, reasonable price




Review of Fred's Appliance Service

Diagnosed problem and resolved.


Merilee




Review of Fred's Appliance Service

Very knowledgeable


Great Technician




Review of Fred's Appliance Service

Arrived within the scheduled time. Was clearly competent. Took time to explain the cause of the problem and its remedy. Work was clean and effective.


Great SERVICE!!!




Review of Fred's Appliance Service

The service was outstanding and the price was reasonable. I will definitely recommend Fred’s Apoliances to friends and family.


Prompt, Competent




Review of Fred's Appliance Service

Corina was very helpful in diagnosing the problem and providing the best solution to replacing the damaged part.


Excellent service




Review of Fred's Appliance Service


Fantastic service




Review of Fred's Appliance Service

Corey was very knowledgeable and very helpful. He exceeded my expectations and is a great asset to your company


Wonderful service and very knowledgeable and professional technician!




Review of Fred's Appliance Service


Fixed on the fly




Review of Fred's Appliance Service

Came out for initial service. Needed an aurora board for lights. Had it shipped. He came back. Switched out the board and nothing changed. Perplexed he called his team. They told him what to check. After checking freezer light he thought of an unused part in his truck from an earlier job. Put that in and it worked. Was done in minutes after that. Could have been a whole nother couple of days with a part having to be shipped out. Thanks to Brian’s quick thinking the job got done.


Cheryl




Review of Fred's Appliance Service

This young man, Jeff Merritt, was not only professional and knowledgable but extremely nice! I would recommend him highly!


Efficient




Review of Fred's Appliance Service


Micro dived. Thanks




Review of Fred's Appliance Service

Good customer service. Micro was fixed. Friendly technician


Great service




Review of Fred's Appliance Service

Very good


Washer is not fixed




Review of Fred's Appliance Service

My washer is not fixed.


Response from Fred's Appliance Service:

Hi Frannie, We are sorry to hear that your washer is not working! I just gave you a call to discuss and left a message. We would be happy to send another technician out to take a look at no charge. Give us a call at 1-888-45-FREDS to schedule your appointment. Thanks! The Fred's Team


Reliableand honest.




Review of Fred's Appliance Service

Fixed the problem(s) that other service company could not.


Great se




Review of Fred's Appliance Service

Great service...Knows product very clearly


Great service. Tech was excellent!




Review of Fred's Appliance Service


Mac was very professional and did a complete job.




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

Very professional


helpful information




Review of Fred's Appliance Service

provided good information to enable me to make a decision of should I repair or replace. The decision was made to replace.


Awsome service




Review of Fred's Appliance Service

It qas great from start to finish


Anthony.




Review of Fred's Appliance Service

I really enjoy Dennis. He’s a really nice person


Excellent warranty service!




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service

Arrived on time, fixed the issue in a snap, had the parts on hand, very nice and friendly!


Horrible Home Appliance Repair Service




Review of Fred's Appliance Service

Fred’s Appliance Service came to my home to repair my refrigerator four times in a matter of two weeks and the issue as of today date still hasn’t been fixed. After being told that everything was working I went a purchased food that was lost due to my refrigerator issue. I am now in danger of losing all of the new food that I purchased because my refrigerator is still not working! I’m out of money, food, and lost time from work!


Response from Fred's Appliance Service:

Hi Donald, Thank you for sharing you review with us! It was nice speaking with you earlier. We apologize that your unit is not up and running. We have you scheduled for later today with one of our senior techs. He will take a look and get this all taken care of for you! Thank you, The Fred's Team


Great service




Review of Fred's Appliance Service

Thanks


Terrific service




Review of Fred's Appliance Service


Review




Review of Fred's Appliance Service


Dan's great!




Review of Fred's Appliance Service

Nothing but praise for Dan and I'm impressed by Fed's Appliance tracking system. I was disappointed that we couldn't get the 2nd appointment on the day Dan hoped for.


Response from Fred's Appliance Service:

Hi Mark, Thank you for sharing your experience with us! We are so happy to hear how satisfied you were with your service. We're sorry that you weren't able to get the exact timeframe you were hoping for but we're glad that it all worked out and your unit is up and running again! Thank you! The Fred's Team


Aweslme job Very couteous service




Review of Fred's Appliance Service


Great service and technician




Review of Fred's Appliance Service

Everything went well. Very happy with service and the technician


Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDF760SADW2 Cc: not washingFound water to unit was shut off. Turned water on. Ran test cycle. Op test ok

Near Ridgebury Dr, Painesville, OH 44077
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT311FZDZ01 "Customer complaint water leaked from back of machine, confirmed found water supply line cracked and 1” from connection to unit, plastic style water line advised these are potential flood hazards and should be replaced with a copper line, shut off valve is ok, water leak warped unit cover, ordering cover; ordrng 1 W10609390 (cover-unit)"

Near Briarwood Dr, Olmsted Falls, OH 44138
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4950XW2 Cc unit not spinning Found cam bolt to have come loose and causing tub not to in gauge Replaced cam using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10006356 (

Near Hannum Dr, Streetsboro, OH 44241
Dan H.

Dan H.

RANGE KITCHENAID KSGG700ESS1 "Customer complaint that oven light will not turn off and there is a gas smell, unit unplugged, plugged unit in, unit immediately tried lighting oven and a humming is coming from control board, found mouse poop and pee all over control, unit needs new control ; ordrng 1 W11034208 (CNTRL)"

Near Ridge Rd, North Royalton, OH 44133
Dan H.

Dan H.

REFRIGERATOR GE TFF24RCB "Customer complaint that unit is not cooling, fresh food section temperature at 67 degrees, freezer section temperature at 35 degrees, evaporator fan is running, condenser fan and compressor are running, partial frost pattern on evaporator, system has a leak, unit needs new compressor and evaporator , evaporator is no longer available ; ordrng 1 WR85X0103 (Evaporator) and 1 WR87X10082 (Compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Montello Rd, Independence, OH 44131
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW1 "Customer complaint washer is very loud during spin cycle, confirmed, found bearings failed, quoted to replace with ts gearcase W10811956, customer does not want repair at this time, advised customer to call wpl to see what they could do for her"

Near Coopers Run, Strongsville, OH 44149
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Cc that she had frost all over the food and door freezer. Explain cust the reason why the frost builds up on freezer when door does not closes all the way. Customer defrosted the ice on freezer. Op test ok

Near Mulberry Ln, Avon Lake, OH 44012
Dan H.

Dan H.

RANGE WHIRLPOOL WFE366LVQ0 "Customer complaint that oven kept dropping back from 450 degrees to 400 degrees and cook timer used to beep until it was cleared and now it only beeps twice, set cook timer for 1 minute, alarm beeped more than twice until I cleared it, oven temperature sensor is within range, started bake for 450 degrees, oven heated up to 450 degrees and maintained, unit is operating as designed"

Near Renwood Rd, Independence, OH 44131
Jason N.

Jason N.

WALL OVEN KITCHENAID KODE500EBS00 "Cc unit lower oven locked, no powerUnlocked lower oven door, found main thermal fuse open. Unit needs thermal fuse. Replaced fuse using ruck stock. Power restored to unit. Ran bake test on both upper and lower ovens. Lower oven not heating, ran broil test, not heating. Unit needs lower thermostat. ; ordrng 1 WP4449751 (thrmst-fix7443), used 1 SHIPPING (shipping and handling), and 1 WPW10545255 (FUSE-THRML) from stock"

Near Hickory Hill Ct, Kirtland, OH 44094
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDPE234GPS0 "Ran diagnostics is not pumping water replace pump assembly ,ran calibration,opt test ok"

Near Nantucket Dr, Avon Lake, OH 44012
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507ESS01 CC that the light in the Fz and ff section are not coming on. The freezer light came on. Replaced the ceiling light from surplus t/s. Lights came on. Optest ok; used 1 W11205082 from stock

Near Avery Way, North Ridgeville, OH 44039
Brian M.

Brian M.

DRYER GE GTD65EBSJ3WS Cc of noise Found a ring to be stuck in front bearing housing Removed Ran test cycle OP Test Ok

Near N Sagramore Dr, Streetsboro, OH 44241
Joe O.

Joe O.

DRYER MAYTAG MED7230HW0 "Cc: check vent error, not drying completely Advised customer of moisture sensor. Found no stored error codes. Ran diagnostics, moisture sensor passed. Found unit has good air flow and is cycling heat properly. Check vent light did come on. Advised customer they may have to have venting cleaned. Could not check air flow at outside vent due to it being on the garage roof. Unit functioning as designed. Op test okCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semi­rigid metal hose to prevent fire hazard."

Near Scarborough Ln, Painesville, OH 44077
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRSC703HPS00 "CC that the freezer quit working then started cooling again. Ice cream and ice were melted. Fz 0 ff 38. Control set at 37 and 0. Checked the thermistors, passed. 3 way valve opened. Good frost patterns on the evaporators. Fans are running. Checked the wire connections in the freezer, good. Gaskets good. Will need a main control and ui; ordrng 1 W11340158 (Ui) and 1 W11172798 (Control)"

Near Chelsea St, Avon, OH 44011
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Cc unit not making ice Found ice maker rotating but not calling for water Replaced ice maker Ran test harvest OP Test Ok

Near Hickory Hill Ct, Streetsboro, OH 44241
Dan H.

Dan H.

REFRIGERATOR AMANA ART318FFDW03 "Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 78 degrees, evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, also found dye leaking from lock ring connection on compressor , unit needs new compressor ; ordrng 1 W11092625 (Compressor)"

Near Turney Rd, Garfield Heights, OH 44125
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint a crack in liner of ff section appeared though nothing had been dropped, confirmed crack in liner on ff floor in center near door, filled with epoxy kit, op test good"

Near Collier Dr, Strongsville, OH 44149
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF606ESS01 Installed board and still same issue Spoke to BJ he advised me on checking proper voltage to the door found that it may be 2 things harness itself to deli board or it may be an internal issue Advised to replace wire harness Will need 2nd tech to help tear down the front end of the fridge ; ordrng 1 W11170612 (harns-wire)

Near Wilkes Rd, Atwater, OH 44201
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cc mullion heater sticking open Found hinges on mullion to be sticking Added grease to plastic portion of hinges Mullion heater now hinges properly

Near Herriff Rd, Ravenna, OH 44266
Joe O.

Joe O.

RANGE GE JGBP28DEM1BB Installed burner valve. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock

Near Walker Ln, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE FRS6LR5EM6 "Cc: not cooling properlyTemps in ff section at 48 degrees and freezer at 30 degrees. Found unit only has partial frost pattern. Found unit only pulling. .81 amps. Not enough process stub to use compressor. Needs compressor, evaporator and drierCustomer does not want to repair at this time"

Near Bristlewood Dr N, Painesville, OH 44077
Joe O.

Joe O.

RANGE FRIGIDAIRE FGGF3054MWE Cc: not heatingFound igniter only pulling 2.5 amps. Needs bake igniter. Installed igniter. Ran test bake. Op test ok ; used 1 12400035 (IGNITER5299) from stock

Near S Ridge Rd, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 84 degrees, Evaporator fan is running, no frost pattern on evaporator, condenser fan is running, compressor is not running, found compressor unplugged, plugged in compressor started, frost pattern formed, op test good"

Near E 128th St, Cleveland, OH 44105
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS588FIHW Installed control and UI OP Test Ok

Near Tallmadge Rd, Rootstown, OH 44272
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc unit drops water on close at end of cycle Found no issue with water valve ran several valve test and unit is functioning as design Advised customer that sometimes water will still flow due to the soap dispenser housing design At this time I can not duplicate an issue Ran calibration OP Test Ok

Near Whippoorwill Rd, Diamond, OH 44412
Corey L.

Corey L.

REFRIGERATOR KENMORE 596.7200302 "Customer complaint water leaking from freezer, confirmed, found duck bill style drain, unit needs updated drain tube and ice cleared from frz floor, evap pan and drain; ordrng 1 W10619951 (drain tube), used 1 SHIPPING (shipping and handling) from stock"

Near Northview Dr, Strongsville, OH 44136
Corina B.

Corina B.

DRYER WHIRLPOOL WED4850HW0 "CC that the unit is not drying the clothes. Checked the voltage correct. Found the tstat open. Replaced the fuse. Checked the heater, good. Optest ok."

Near Kenilworth Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE LGUS2642LEO Check tempFound 30 *on freezer and 35* degrees on fresh food section. Found compressor over heating shutting off and condenser fan not running I was able to cool down compressor and condenser fan started running but after 25 minutes wait there was still no frost on evap I believed there is a leak on system giving estimate on what unit needs he will not fix he will let insurance know

Near Moorewood Ave, Avon Lake, OH 44012
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED5FVAXWL00 "Customer Would like coils cleaned under unit, cleaned dust from condenser, op test good"

Near Shenandoah Dr, Brecksville, OH 44141
Corey L.

Corey L.

WALL OVEN GE SCA1001KSS02 "Customer complaint inside light not shutting off when door is shut, confirmed, found door sagging not hitting door switches correctly causing them to fail, door WB56X10658 is discontinued therefor could not correctly be fixed the new switches could break the first time door shuts if it’s not shutting correctly advised shopping around for a new unit at this point, customer still debating getting switches replaced, left quote and advised it’s good for 30 days; ordrng 1 WB06X10216 (latch bracket) and 2 WB24X10047 (switch interlock)s and 1 WB24X817 (switch, monitor), used 1 SHIPPING (shipping and handling) from stock"

Near Old Quarry Ln, Brecksville, OH 44141
Joe O.

Joe O.

DRYER GE GTDP220GF4WW Installed listed parts. Ran test cycle. Op test ok

Near N Ridge Rd, Madison, OH 44057
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "CC that the unit will not start. Ran diag F7E5 – SHIFTER FAULT. Started an agitate and spin. Found the cam and the gearcase are worn. Will need a shifter, gearcase and cam. ; ordrng 1 W11255272 (Gearcase) and 1 W10721967 (Cam) and 1 W10913953 (Shifter)"

Near Pearl Rd, Cleveland, OH 44109
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Top pics of POP. Cc that the unit is not heating. Found a loose connection on control. Plugged connection all the way. Put a cup of water and tested the microwave, pass. Op test ok"

Near W 21st St, Lorain, OH 44052
Corina B.

Corina B.

WASHER MAYTAG MVWB865GC0 "CC that there is a grinding noise in agitate and there was water on the lid. Advised cust the water was from me lifting the washer. Ran diag on agitate no noise, started a clean washer found the rotor is hitting the drain pan causing the noise. Raised the feet all the way done. Advised cust if it happens to still have the noise to get pads for the feet. Optest ok"

Near Glen Park Dr, Bay Village, OH 44140
Joe O.

Joe O.

WASHER MAYTAG MVW6230HW0 "I spoke lid and strike. Found close lid message still showing up. Entered diagnostics. Found no stored error codes. Tested lid lock. Lid not locking. Ran diagnostics test cycle. Unit will not go through diagnostics test. Needs lid lock and controlControl shows out of stock, office to reschedule; ordrng 1 W11394572 (LID LOCK) and 1 W11419173 (CONTROL)"

Near Sebring Ave, Madison, OH 44057
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint machine did not start after pressing start once so it was unplugged and plugged back in now seems to be working ok, confirmed, ran diagnostics no errors, calibrated, unit is operating as designed"

Near Jeanne Dr, Parma, OH 44134
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Evaporator was frozen with ice found bi metal open will need motor fan with harness will steam ice when part arrives advise customer to leave unplug it will help she said she has a backup fridge rescheduling she paid in full ; ordrng 1 W11224591 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

Near Oberlin Rd, Oberlin, OH 44074
Dan H.

Dan H.

B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Recovered refrigerant, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 7.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Edgewood Ct, Chagrin Falls, OH 44022
Corina B.

Corina B.

DISHWASHER AMANA ADB1400AGS1 CC that the unit does not work. Ran diag no codes. Found the water was turned off. Turned the water on. Unit filled and started washing. Unit is not secured to the cabinets or the countertop. Advised cust to secure the dishwasher. Optest ok.

Near Babbitt Rd, Euclid, OH 44123
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Cc unit making weird sound and not washing clothes correctly. Found no error codes. Ran diagnostics, not agitating but will spin. As soon as I lifted to look under machine grease was on my hand. Grease dripping from gearcase and over all lower components. Actuator is not switching over to agitate. Will need gearcase, cap, actuator, belt, pulley and hub. Motor is covered under extended warranty, no charge for washplate because it might get chipped in process of replacing gearcase. Gave estimate to customer. Customer paid SVC, do not order parts ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10902814 (washplate) and 1 W10913953 (actuatoR) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11239857 (belT) and 1 W11395618 (CAP), used 1 SHIPPING (shipping and handling) from stock"

Near Russia Rd, South Amherst, OH 44001
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Attempted to install freezer led module kit. Could not get enough of the harness to get the connectors on. Called whirlpool tech line spoke with Rich. He stated there was no way I would be able to get enough of the harness to put the module kit on. He stated unit is being put up for product review. Advised customer whirlpool will be contacting about where they will be going from here.

Near Orange, OH
David R.

David R.

DRYER MAYTAG MEDX655DW1 "Cc timer not moving, customer tried sensor and timed dry, both not moving. Tested out on timed, made sure airflow is good outside, good. Heating up and cycling off. Power good coming into unit, Timer getting power just not advancing. Checked over heater circuit, good. Gave estimate to customer, do not order parts ; ordrng 1 WPW10642928 (timer), used 1 SHIPPING (shipping and handling) from stock"

Near Bradgate Ln, Strongsville, OH 44149
David R.

David R.

WASHER MAYTAG MHW3505FW1 "From notes, Cc not changing cycles or temp. Unit was unplugged. Plugged in and went to diagnostics. F6E3, F5E4e error codes. Ran diagnostics, temp is changing when its suppose to. Ran through diagnostics test, all components working correctly. Ran a normal cycle for 10 mins, everything seems to be working correctly. Took off top and blew through pressure hose, good. Unplugging it could of reset unit. Advise if happens again then would order out control and UI. W11201284 control, W10911040 UI"

Near S State St, Rochester, OH 44090
Joe O.

Joe O.

WASHER MAYTAG WTW5520SQ0 Installed drain hose. Ran test cycle. Op test ok

Near Scottsdale Blvd, Shaker Heights, OH 44122
Joe O.

Joe O.

DRYER WHIRLPOOL CEM2745FQ0 Installed coin slide. Ran test cycle. Op test ok

Near Hathaway Rd, Valley View, OH 44125
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDJ230Y0 "Cc: not cleaning properlyFound upper tracks falling. Found upper wash arm clogged. Found upper rack is rotted(advised customer rack are not covered under extended warranty). Needs upper tracks, rollers, and rack.Parts show no longer available.; ordrng 1 4171288 (ROLLERS) and 1 4171288 (RACK) and 1 4171289 (track-lh) and 1 4171290 (track-rh)"

Near Mayfield Rd, Cleveland Heights, OH 44118
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706EBS01 One of brackets damaged. Core is NOT HERE. Looked around and cannot find part. Re ordering bracket.; ordrng 1 W106252069 (BRACKET )

Near Pearl Rd, Strongsville, OH 44136
Joe O.

Joe O.

DISHWASHER GE GDT580SSF6SS Installed drain pump kit. Ran test cycle. Op test ok

Near Harcourt Dr, Cleveland Heights, OH 44106
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "New part too big. Old part too small. Ordering FZ door handle and asking customer to take out box and look over to make sure it can fit. Customer will call us if they cannot put part on. Do not schedule return; ordrng 1 W10827046 (handle,door (ss))"

Near Byron Dr, North Olmsted, OH 44070
David R.

David R.

RANGE MAYTAG MER6600FZ2 "Replaced parts. Checked out everything else, function wise test good. Put bake on 350* tested, took 13 mins to pre heat. Good. Op test ok"

Near Rosebelle Ave, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR KITCHENAID KSCS25INBL00 Replaced parts. Tested. Good. Called for water and cycled. Op test ok

Near Squirrel Run Dr, Middleburg Heights, OH 44130
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Cc: not coolingFound temps at 58 degrees both sections. Found no frost pattern. Found low side pressure resting at 49psi. Running pressure only drops to 35. Needs compressor and drier. ; ordrng 1 W10507884 (compressor) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Woodhawk Dr, Mayfield Heights, OH 44124
Joe O.

Joe O.

WASHER WHIRLPOOL WTW5640XW0 "Cc: not agitating, not ringing clothes outFound error code f7e1(basket speed fault) f7e7(motor unable to reach target rpm). Found unit is not sending basket speed. Found bearings extremely loud in hand spin. Needs actuator and gearcaseCustomer does not want to repair at this time"

Near Edgehill Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

WASHER WHIRLPOOL WFC7500VW2 "Installed new control and motor control, op test no good , new control does nothing , reordering control; ordrng 1 W10192966 (Cntrl)"

Near Severn Ln, Wickliffe, OH 44092
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Cc buzzing noise. Could hear it as soon as I walked in house. Coming from condenser area. Moved coils around , added styrofoam/cardboard. Let sit for a couple of mins. Good, no noise, op test ok"

Near Sugar Creek Ln, North Ridgeville, OH 44039
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FFSS2615TE0 Installed ice maker OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near OH-307, Geneva, OH 44041
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSSP42QFS05 "Cc unit not cooling properly Found temps in freezer to be 15 and fridge around 40 Found evap to have partial frost pattern Found coils to be packed with dust Cleaned out dust advised customer that it could be he issue or we may have a sealed system issue gave quote for sealed system ; ordrng 1 2003002 (exchanger) and 1 4388574 (evaporator) and 1 W10309994 (compressor), used 1 SHIPPING (shipping and handling) from stock"

Near Pinebrook Ln, Pepper Pike, OH 44124
Corina B.

Corina B.

WASHER WHIRLPOOL CHW9160GW0 "CC that the unit will not start. F26 DOOR SWITCH ERROR. Checked the connections at the control, good. Ran diag passed. A lot of soap suds. Advised cust to use 1-2 tablespoons of he detergent. Started a load of towels watched load finish. Optest ok."

Near Detroit Ave, Cleveland, OH 44102
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SHW0 Cc unit starting by itself Found error for stuck key Replaced UI Ran test cycle OP Test Ok

Near Penshurst Dr, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Cc of humming noise Found ff evap fan not spinning just humming like it wants to run but isn’t Needs fan kit ; ordrng 1 W11033168 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

Near Som Center Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Installed new control and thermistor, defrosted again, op test good ; O-emld tckt"

Near E 270th St, Euclid, OH 44132
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Replaced control, op test good, took control and console W11319991 cores"

Near W 48th St, Cleveland, OH 44144
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint of frost build up in freezer section and unit is not making ice, found ice maker off, turned on ice maker cycled, found a phone cord ran in front of unit that got in freezer section door seal causing the frost build up, door gaskets are sealing, unit is operating as designed"

Near E 236th St, Euclid, OH 44123
Dan H.

Dan H.

WASHER GE GTW460ASJ6WW "Customer complaint that unit stopped working, found water in tub, ran drain and spin, drain pump is working, water drained out, unit spun, started normal wash cycle, unit filled and began agitating, unable to duplicate the problem , unit is operating as designed"

Near Edgemont Rd, Richmond Heights, OH 44143
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT118FFFM04 "Customer complaint of loud humming noise when ice maker fills, cycled ice maker , ice maker cycled and filled, no unusual noises heard, fans and compressor are running, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"

Near Lownesdale Rd, Cleveland Heights, OH 44112
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRB25FHBT05 "Cc: frosting around vents, grinding noise in vent, warm tempsFound temps in ff section at 48 degrees. Found temps in freezer at 15 degrees. Frost is building up around the damper. Found gasket not sealing completely, door cams are worn out and not functioning. Found gasket ripped and not sealing properly. Needs ff door cams, gasket, and damper.; ordrng 1 2159075 (gasket,door ff (bei)16163) and 1 WP2182179 (cam-door433) and 1 WP2209751 (diffuser12884) and 1 WPW10329686 (cam-door433), used 1 SHIPPING (shipping and handling) from stock"

Near Wilson Mills Rd, Chesterland, OH 44026
Dan H.

Dan H.

WASHER WHIRLPOOL n/a "Tenant at home said that there is nothing wrong with his washer, tech never saw unit or entered home"

Near Warrensville Center Rd, University Heights, OH 44118
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed damper. Tested. Op test ok

Near Wilson Mills Rd, Chesterland, OH 44026
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC302ESS02 "Customer complaint of chirping noise, noise is refrigerant running through condenser, unit is operating as designed"

Near Edgerton Rd, University Heights, OH 44118
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFF507HPS00 Replace all parts. Op test ok

Near Jaycox Rd, Avon, OH 44011
Corina B.

Corina B.

DISHWASHER MAYTAG MDBH979AWW3 Replaced the ui. Started a cycle. Optest ok. ; used 1 Shipping from stock

Near Lake Ave, Lakewood, OH 44107
Corey L.

Corey L.

OTR MICROWAVE WHIRLPOOL WMH76719CS0 "Customer complaint mw does not start all the time and the light inside fails to turn on at times, confirmed light not illuminating every time the door is open, replaced interlock switches with ts, op test good ; used 1 W11244490 (INTERLOCK SW KIT) from stock"

Near Denver Dr, Parma, OH 44130
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE104DSS0 "Cc that the unit is not draining. She cleaned the hoses. Drain pump checked good. Hose is clear. Found drain hose on the floor. Connected drain hose properly. Explain cust on why drain hose needs to be higher than what it was. Drain unit 3 times, pass. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Silveridge Trail, Westlake, OH 44145
Jason N.

Jason N.

WASHER MAYTAG MVWC200XW0 "Cc not jumping around and banging in final spinChecked suspension springs, found suspension weak, tub bouncing around. Unit needs suspension springs. ; ordrng 1 W10780048 (suspension7183), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near E 30th St, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER MAYTAG MVWB835DW5 CC that the unit is not putting water in. Replaced the water valve. Ran a calibration. Optest ok.

Near W 159th St, Cleveland, OH 44111
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint gaskets still wavy, confirmed both gaskets still had a waves, no condensation found on gasket or in ff, used heat gun to reform gasket, op test good"

Near N Miami Dr, Parma, OH 44134
Brian M.

Brian M.

DRYER WHIRLPOOL WED8500DC3 "Cc unit seems to struggle to run a big load Found motor to be weak when running a bulky load takes few extra times for motor to start running Needs motor and blower wheel and suggest to replace the idler pulley ; ordrng 1 W11105178 (motor-drve) and 1 279640 (pulley,idler) and 1 WP697772 (blower wheel), used 1 SHIPPING (shipping and handling) from stock"

Near Lakesedge Trail, Chagrin Falls, OH 44023
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint door switch doesn’t work so tape was put on, confirmed door not making contact with switch enough to turn off, found right side door sagging, corrected and leveled doors, op test good"

Near W Sprague Rd, Cleveland, OH 44134
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL NED4655EW1 "Found blower housing fuse open,replace from t/s ,opt test ok also customer has a fire hazard flex foil advise her to change it,opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Weymouth Cir, Westlake, OH 44145
Gabriel P.

Gabriel P.

WALL OVEN KITCHENAID KEBS207DBL7 "Found fuse open front behind console ordering part ; ordrng 1 WP4456654 (fuse-thrml), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near S Hampton Cir, Rocky River, OH 44116
Corey L.

Corey L.

WASHER MAYTAG MVWB765FW3 "Customer complaint clothing stuck under agitator, confirmed silk shirt had made its way under agitator and wrapped around drive shaft, removed and replaced agitator with part sent, gap looks the same between basket and agitator, advised customer not to wash silk in this unit would be best hand washed"

Near Mayapple Pl, Broadview Heights, OH 44147
Jason N.

Jason N.

WASHER MAYTAG MVWC565FW2 "Cc unit not draining or spinningRan diagnostics, found code f9e1 for long drain. Ran manual drain tests, drain pump not turning on. Good power to pump @119v. Replaced drain pump using a customer supplied pre Id part. Ran auto test and calibration. Op test good."

Near Amelia Ave, Ashtabula, OH 44004
Jason N.

Jason N.

RANGE WHIRLPOOL KGRS206XBL2 "Cc unit not preheating or slow to preheatRan bake test, ignitor only drawing 2.1a. Ignitor is weak. Unit needs bake ignitor. Replaced using truck stock. Ran bake test to 300 degrees. Preheat good. Operation test good.; used 1 12400035 (IGNITER) from stock"

Near Kellogg Rd, Painesville, OH 44077
Gabriel P.

Gabriel P.

RANGE MAYTAG MGT8655XS01 "Found right front valve burner defective ordering parts,opt test ok advise to leave gas off ; ordrng 1 WPW10206288 (valve-brnr), used 1 SHIPPING (shipping and handling) from stock"

Near Westway Dr, Rocky River, OH 44116
Corina B.

Corina B.

DRYER SAMSUNG DV5451AEWXAA01 "CC that the unit is not heating. Checked the power, good. Found the heater is open. Will need a new heater. ; ordrng 1 DC97-14486A (Heater), used 1 Shipping from stock"

Near Erie Rd, Rocky River, OH 44116
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 "Cc: not making iceFound optics are functioning. Found ice maker is receiving proper power, ice maker is not cycling. Needs ice maker.; ordrng 1 2198597 (icemaker assy15445), used 1 SHIPPING (shipping and handling) from stock"

Near Ferry Rd, Chesterland, OH 44026
Gabriel P.

Gabriel P.

REFRIGERATOR JENN-AIR JF42NXFXDE01 "Replace control and thermister also steam evaporator,turn power on opt test ok"

Near Lake Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTM404ESS2 "Cc that the unit is leaking and it looks like is coming from the door. Started a normal cycle, no leaks detected ran for 30 minutes"

Near Windward Way, Avon Lake, OH 44012
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF760SADB1 "Customer complaint dw doesn’t dry and spray arm is missing, confirmed middle spray arm is missing, unit needs spray arm, no rinse aid in dispenser, advised customer to use a rinse aid in order to aid the drying ; ordrng 1 WPW10498900 (spray arm), used 1 SHIPPING (shipping and handling) from stock"

Near Glenallen Ave, Solon, OH 44139
Dan H.

Dan H.

RANGE WHIRLPOOL WFG550S0HZ1 "Installed new hinges, op test good"

Near Huntington Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint Leeds in ff and frz not working, confirmed ff ceiling leds and frz led out, found frz led failed, replaced with part sent, op test good"

Near Glenshire Rd, Bedford, OH 44146
Dan H.

Dan H.

WASHER WHIRLPOOL WTW57ESVW1 "Customer complaint that it washes but water is not coming out of clothes, found unit not spinning properly, found pieces of clutch and brake under unit , unit needs new brake assembly and clutch, customer does not want repair ; ordrng 1 W10820043 (Brake) and 1 285785 (Clutch), used 1 SHIPPING (shipping and handling) from stock"

Near Chelton Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

RANGE WHIRLPOOL WFG525S0JZ0 "Customer complaint drawer is uneven like it’s not sitting right, confirmed drawer tapers down to the right, attempting adjusting sheet metal to prevent metal from moving, unable to get drawer in straight ordering drawer parts ; ordrng 1 W10462909 (brkt-mntg) and 1 W10813962 (drawr-util) and 1 W11252164 (panel-drwr) and 1 W11252164 (panel-drwr)"

Near Logan St, Bedford, OH 44146
Jason N.

Jason N.

RANGE WHIRLPOOL WFE525S0HT0 "Cc unit smoked and error code presentCustomer stated she was using unit oven, when smoke detectors in house went off, error code on display of f6e1 for oven overtemp when heating. Verified f6e1 in diagnostics. Checked resistance reading on temp probe, at room temperature reading is 1169ohms, within spec range. Checked connectors on temp probe and control board. Ran bake test to 350, unit preheated and regulated at temp for 15 min after preheat. Temps stable. Ordering control board and temp probe to cover all bases for what could be an intermittent issue.; ordrng 1 W11158177 (cntrl-elec) and 1 WPW10181986 (sensor)"

Near Kenyon Ct, Mentor, OH 44060
Jason N.

Jason N.

DRYER MAYTAG MED6230HW0 "Cc unit will squeak when in useConfirmed light squeak intermittently during cycle. Pulled unit apart, lubricated all rollers, idler pulley. Checked for any loose panels/screws. Reassembled, reran test cycle, squeak still intermittently present. Ordering motor and dryer kit at this time to replace all drive parts.; ordrng 1 279787 (motor) and 1 4392067 (dryer repair kit)"

Near Monterey Bay Dr, Mentor-on-the-Lake, OH 44060
Jason N.

Jason N.

DRYER WHIRLPOOL WGD4850HW0 "Cc unit making a chattering noise when in useRan dryer test cycle, noise starting about 5 min into cycle. Sounds like idler pulley bracket. Replaced idler pulley using customer supplied pre Id dryer kit. Ran op test for 10 min. No abnormal sound present. Op test good."

Near Daisy Ct, Mentor, OH 44060
Brian M.

Brian M.

RANGE WHIRLPOOL WOC75EC0HS01 Installed UI Walked customer through setting up WiFi

Near Morgan Trail, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc unit stopped cooling for 9 days and then it started cooling and making ice on Friday and has been cooling Found ice bucket full and temps in freezer to be at 5 and fridge at 40 These are normal operation temps Called whirlpool suggested to replace deli board and the three way valve coil; ordrng 1 WPW10364560 (solenoid) and 1 WPW10732682 (cover)

Near Kingston Dr, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced the evap cover and control. Brought core back for return. Steamed out the evap. Optest ok

Near Graystone Dr, Westlake, OH 44145
Jason N.

Jason N.

REFRIGERATOR MAYTAG MBFI953YEW3 "Cc unit ice buildup in freezer, temps not consistent, and a fan noise from ff sectionConfirmed ice sheer on bottom on freezer, evap drain is clogged. Unit still using duckbill drain, needs updated p-trap drain tube kit. Ran diagnostics, found damper making a loud squeaking noise when opening or closing. Unit needs damper control. Customer stated it will also buildup frost in freezer and temps will fluctuate. Adding jazz board. ; ordrng 1 W10619951 (drain tube) and 1 WPW10196393 (damper control assy) and 1 WPW10503278 (refer elect cont brd)"

Near E 307th St, Willowick, OH 44095
Brian M.

Brian M.

DRYER WHIRLPOOL WGD8000DW4 Customer showed pop took pic Cc unit is scorching cloths Found unit to be operating properly But unit has a stored code of air flow Went and checked out side vent unit is venting but does not have a good air flow Possibly a vent restriction or vent is to far of run and needs a booster installed Advised customer on possible solutions but advised to start with a vent clean out

Near Kingston Dr, Aurora, OH 44202
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFI2569YEM0 CC that the ice or the water are not dispensing. Found the pad back is broke. ; ordrng 1 WPW10185233 (Pad)

Near Graystone Dr, Westlake, OH 44145
Jason N.

Jason N.

OTR MICROWAVE WHIRLPOOL WML55011HB2 Cc unit door trim cracked.Confirmed bottom on unit door trim broken away. Replaced using customer supplied pre Id part. Op test good.

Near E 345th St, Eastlake, OH 44095
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc unit still not making ice Found ice tray empty Ran several test harvest cycles they all work properly and has good water pressure when filling Advised on dropping temps in freezer to help with ice production It may be that thermistor isn’t reading proper temps due to temps Advised to watch but it may need a control

Near Fairview Dr, Kent, OH 44240
Corey L.

Corey L.

WASHER MAYTAG MVWC465HW2 "Customer complaint washer not starting, confirmed, found shifter fault code found gearcase and components muddy and corroded from a basement flood, flood damage not covered under warranty, quoted to repair, customer does not want repair, took control with for return; used 1 SHIPPING (shipping and handling) from stock"

Near Green Rd, Warrensville Heights, OH 44128
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS315SNHM03 Replaced parts. Leveled out as best as possible. Good. Op test ok

Near S Logan St, Elyria, OH 44035
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc sheet stuck under plate again Found screw to have backed out leaving play in agitator Replaced agitator and screw made sure bolt was tight OP Test Ok

Near Bird Dr, Ravenna, OH 44266
Jason N.

Jason N.

WASHER HOT POINT HSWP1000M4WW "Cc unit making noise when in cycle, also tub not centeredCustomer states unit has not been right since he moved. Confirmed tub not centered in unit. Found tub assembly shifted over to right, motor mounting stuck behind base plate brackets. Lifted tub assembly up and pulled out from bracket. Ran wash test then drain and spin. Op test good."

Near Caves Rd, Novelty, OH 44072
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB835DW4 "Replaced the ui, control and latch. Brought core back for return. Ran a calibration. Started a normal cycle. Optest ok"

Near Turney Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS321SDHV04 "Customer complaint that unit is not dispensing ice, found ice in bin frosted together jamming auger motor, cleared ice , auger motor and auger are working, ice door is sealing, unit is operating as designed"

Near Scottsdale Blvd, Shaker Heights, OH 44120
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Cc unit coding f6e3 again.Ran diagnostics, confirmed f6e3 and also f6e2. Called wp techline, Leon, nothing else to be done based on previous repairs that did not remedy the issue. Unit designated as non repairable, advised customer WP will be contacting them within a few days."

Near Dines Rd, Novelty, OH 44072
Corina B.

Corina B.

REFRIGERATOR KITCHENAID n/a CC that the ff section is not cooling. Found a lost of frost on the evap cover. Steamed out the evap. Replaced the thermistor from t/s. Optest ok. ; used 1 WPW10384183 (Thermistor) from stock

Near Hidden Woods Trail, Mayfield Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC300EWH03 Wrong compressor. Reconnected the line at the condenser. ; ordrng 1 W10507884 (Compressor)

Near E Groveland Rd, Beachwood, OH 44122
Jason N.

Jason N.

RANGE WHIRLPOOL WFE550S0HZ1 "Cc unit front damagedConfirmed unit oven door damaged. Unit needs handle, door top trim and front glass/trim panel.; ordrng 2 W10831019 (screw)s and 1 W11249559 (glass-door) and 1 W11449263 (HANDLE TRIM)"

Near Dillon Dr, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER WHIRLPOOL WFW95HEXW0 "F6e1 COMMUNICATION ERROR BETWEEN CCU AND MCU,F8e1 NO WATER DETECTED ENTERING WASHER OR PRESSURE SWITCH TRIP NOT DETECTED. Dcs3-1 and 3-2 good, dl3-1 and 2 54 ohms dl3-2 and 3 54 ohms. Dls2-1 and 2 open for closed and open. Will need a new door latch and main control ; ordrng 1 WPW10306374 (Lock) and 1 W10406633 (Control), used 1 Shipping from stock"

Near Traymore Rd, University Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 Replaced the ice maker. Cycled ice maker. Optest ok.

Near Scottsdale Blvd, Shaker Heights, OH 44122
Jason N.

Jason N.

RANGE AMANA AER6603SFW2 Installed LF infinite switch. Tested burner op. Op test good.

Near Lake Rd, Conneaut, OH 44030
David R.

David R.

REFRIGERATOR GE DFE28JSHCSS "Cc little stream of water coming from dispenser. Customer just replaced water filter about a month ago. Pulled unit out. Took off water line. Found the water pressure low, also found little kinks in the copper line itself. Customer has old style shut off water valve. Suggested having a plumber come look at the shut off valve and the copper line if needed to be replaced. Unit test good as of now. Op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Hawke Rd, Columbia Station, OH 44028
David R.

David R.

REFRIGERATOR AMANA ASI2575GRS01 "Cc of leveling. Went through manual and Lund only leveling for door, unit. Door open all the way and stopper stops it, showed customer. Tested out. Good. Op test ok"

Near W River Rd, Columbia Station, OH 44028
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced parts, also found dent where door meets the door switch, added door spacer from t/s. Customer threw away core return boxes, so will have to put into a different box. Tested multiple times, good op test ok; used 1 WP2177331 (DOOR SPACER) from stock"

Near Park Ln Dr, Strongsville, OH 44136
David R.

David R.

WASHER MAYTAG MHW6630HW0 "Cc LOC error code. Customer had control lock on and didn’t notice. Let customer know. Showed them. Went through diagnostics, good. Op test ok"

Near Baldwin Ct, Broadview Heights, OH 44147
Corina B.

Corina B.

DRYER WHIRLPOOL WED5000DW2 CC that the unit does not turn on. Confirmed. Found the black wire in the terminal block burnt. The wrong screws were used. Will need a new terminal block with wires. ; ordrng 1 279318 (Wires)

Near Drakefield Ave, Euclid, OH 44132
David R.

David R.

LAUNDRY CENTER WHIRLPOOL MGDB765FW0 "Cc “check lint screen” light on all the time when starting unit, stricker caught clothes, fabric sheets sometimes get caught on lint grille. Check lint screen light is more so a safety feature to let you know to check it, per owners manual will come on until you open door or start cycle. Stricker and lint grille are in correctly. Checked with hand to make sure not rips or anything can be felt, good. Upped customers dryness level from 2 to 3. Went over temp and dryness level options per owners manual. Had customer try a couple times and every time it worked every time. Op test ok."

Near Falls Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH31017HS2 Replaced the control. Brought core back for return. Heated a cup of water. Optest ok.

Near Wildwood Ln, Cleveland, OH 44119
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Did not replace new control found a bad issue one of wire snap and burn connecter the wire that snap comes from the cabinet calling whirlpool tech line spoke to dave, whirlpool will replace unit can’t no longer be repairable

Near Bowling Green Cir, Elyria, OH 44035
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC300ESS01 Replace parts but the right door has a dent at the top. Reordering door.; ordrng 1 13107887SQ (dor-fip ss)

Near Shaw Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL MVWC465HW2 "Cc that the unit does not advance and stays in sensing or wash. Ran diag found F8E1 – NO FILL, LONG FILL. Found drain hose on the floor. Explain cust on how to properly install the drain hose. Showed her on the owners manual. Ran calibration and auto test . Op test ok. Took pics"

Near G St, Lorain, OH 44052
Gabriel P.

Gabriel P.

RANGE AMANA AER6303MFS2 Replace parts. Preheat oven to 350*degrees . Op test ok

Near Windmill Way S, Avon, OH 44011
Gabriel P.

Gabriel P.

DISHWASHER GE GDT535PSJ2SS "Cc that the unit is not dispensing all the soap, and dishes are not getting clean. Put a pod of detergent on unit, press star for a normal cycle. Unit control started clicking, after 2 min started the cycle and it will work for 10 seconds and stops following that clicking sound that comes from relay on control. It was sparking from the relay. Gave estimate to cust. They will not fix."

Near Rebecca Ln, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFI2570FEZ07 "Found ice on the door switch. Advice cust to keep an eye on the child lock, because it will get stuck in between the door and cabinet and it will creat condensation inside freezer and on the door switch and stays stuck close. Cleared out the ice. Op test ok"

Near Frazier Dr, Rocky River, OH 44116
Corina B.

Corina B.

REFRIGERATOR AMANA BR18VW CC that the ff is no cooling. Confirmed. Unit went into a defrost. Heater did not turn on. Checked heater has continuity. ?Found the defrost thermostat open. Steamed out the evap. Replaced the thermostat from t/s. Optest ok. ; used 1 WP10442411 (Thermostat) from stock

Near Buckhurst Pl, Mentor, OH 44060
Dan H.

Dan H.

B/IN REFRIGERATO KITCHENAID KSSC42QMS01 "Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at at 26 degrees, fans are running , compressor is running , partial frost pattern on evaporator, found system in a 10” vacuum, added refrigerant, frost pattern did not improve, unit has a restriction, unit needs new filter drier; ordrng 1 W10143759 (Drier)"

Near Edgewood Ct, Chagrin Falls, OH 44022
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 Installed gearcase and agitator. Ran auto test and calibration. Op test good. Gap around agitator base seems more even then prior to parts replacement.

Near W Main Rd, Conneaut, OH 44030
Dan H.

Dan H.

WASHER GE GTW485ASJ1WS "Customer complaint that unit is not cycling, confirmed, found speed sensor ripped off and belt shredded; ordrng 1 WH12X26329 (Speed sensor) and 1 WH01X24180 (Belt), used 1 SHIPPING (shipping and handling) from stock"

Near Bell St, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FFSS2614QS6A "Cc that the unit is making ice slowly and started leaking again. Removed the drain hose , found dirt , debris. Cleared out. Steamed the drain hole and hose as well. Checked ice maker. Harvested the ice maker and It cycle. Explain cust that the ice maker makes 8 cubes of ice every 4 hours."

Near Northland Ave, Lakewood, OH 44107
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8000BWD "CC that the unit is making noise and black stuff on the floor. Found the bearings are leaking oil. Will need a rotor,stator,bearings and rps sensor. ; ordrng 1 W10435302 (Bearings) and 1 280146 (Rotor) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps), used 1 Shipping from stock"

Near Bartley Ln, Mentor, OH 44060
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4800XQ4 "Installed suspension spring, ran auto test. Op test good."

Near Magnolia Dr, Cleveland, OH 44106