We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Madison, OH 44057
Dan H
Job Details: 01/15/2024
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Dan H
Job Details: 01/15/2024
"Installed new gearcase, pulley, belt, and shield, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC3
Near Elyria, OH 44035
David R
Job Details: 01/15/2024
"Replaced both cold and hot water valve. Had to clean dispenser housing, had a lot of build up causing no water to come through. Fabric softener was already filled in dispenser. Let unit run through a Quick Wash. Per owners manual softener is always dispensed in the last rinse, even if Extra Rinse is selected after all the washing/rinse was done, checked dispenser and softener gone. Good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Cleveland, OH 44130
David R
Job Details: 01/15/2024
"Cc unit was good for 2-3 cycles and then noticed water on floor. Checked what I did last time, drain pump is good. Filled unit up, no leaks. Drained. Water coming up from customers stand alone pipe. Customer will need a plumber out. Unit itself is good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma Heights, OH 44130
David R
Job Details: 01/15/2024
"Replaced controls harness, cap, actuator. Tested. All components working good. Advised customer of zip tie drain hose to not bounce around. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Parma, OH 44129
David R
Job Details: 01/15/2024
Cc had questions about noises. Ran unit with towels in to test. All normal sounds. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near North Royalton, OH 44133
David R
Job Details: 01/15/2024
"Cc unit will show on display, power going off and coming right back on, like a power failure. As of now everything is working correctly. Nothing powering off. Outlet test good. All components working. replacing both controls again along with power cord harness. Calling whirlpool, techline suggested main control issue, incoming power issue from outlet or could be an indication that FZ evap could be going bad. Ordering evap fan, controls and harness. ; ordrng 1 W11666013 (Main power harness cord) and 1 W11548534 (Main Control) and 1 W11642015 (UI) and 1 W11661931 (Evap fan)"
We serviced a
MAYTAG DRYER
Model MED5630MBK0
Near Strongsville, OH 44136
David R
Job Details: 01/15/2024
"Replaced control, fuse, door switch, needed terminal block from t/s because of wires. Tested. Heated and cycling. Good. Op Test Ok. ; used 1 279320 (BLOCK-TERM) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near North Ridgeville, OH 44039
David R
Job Details: 01/15/2024
"Replaced drive assembly, agitator, latch. Went through diagnostics, good. All components working. No sounds. Good. Op Test Ok."
We serviced a
WHIRLPOOL STACK W/D
Model WGD5605MW0
Near Brecksville, OH 44141
Bill
Job Details: 01/15/2024
"Cc noise during operation, confirmed cc via video. Ordered blower wheel, follow up scheduled for 1/18; ordrng 1 WP697772 (Blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Euclid, OH 44143
Joe O
Job Details: 01/15/2024
Cc: door not closingFound unit not leveled. Leveled unit. Op test ok
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE04
Near Euclid, OH 44132
Jason N
Job Details: 01/15/2024
"Cc unit freezing food in ff section Found frozen product in refrigerator section. Checked frost pattern on evaporator, found ice ball on cap tube, coils are bare. Unit has a refrigerant leak, will need sealed system repair. Quoted customer repair cost. Customer declined at this time, estimate only. ; ordrng 1 W11407409 (Evaporator) and 1 W11209866 (Compressor)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Westlake, OH 44145
Angel
Job Details: 01/15/2024
Cc that unit was turning off sometimes during the cycle and now it turned off and wont turn on at all. Verified power and found that its missing power from L1 so unit has from L1 to L2 103vac but from neutral to L1 has nothing customer will need and electrician to check outlet.
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near North Olmsted, OH 44070
Angel
Job Details: 01/15/2024
Cc that when cycle is do e it will not beep to indicate it is done. Tested button but no sound. So I put unit in a normal cycle to see if when it stops it would beep and it didnt ordering control board and ui board.; ordrng 1 W11627521 (Ui board) and 1 W11591402 (Control board)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Fairview Park, OH 44126
Angel
Job Details: 01/15/2024
Cc that unit is not getting hot water because at the end of cycle the clothes are cold and sometimes it wont spin out clothes. Explained to customer clothes at the end of cycle will be wet because the rinse uses cold water not hot water so that normal and made sure in diagnostics hot water was coming into unit and it was. For the spin unit is fine even looked underneath and everything was perfect. Unit just had an off balance load and explained to customer what to do if it happens again opt test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Lyndhurst, OH 44124
Corina B
Job Details: 01/15/2024
Replaced the harness. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG DRYER
Model PYE4557AYW
Near Burton, OH 44021
Corina B
Job Details: 01/15/2024
"CC that the unit does not turn on. Confirmed. The drum does not turn. Found the motor is seized. Will need a motor, blower wheel and pulley. ; ordrng 1 W10410996 (Motor) and 1 W11497304 (Wheel) and 1 WP31001344 (Pulley)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Kent, OH 44240
Corina B
Job Details: 01/15/2024
CC that the unit is not working. Confirmed. F4-3 motor not running f7e1 no heat. 0 volts at the control to the pump and motor.Will need a control and motor. ; ordrng 1 W11025157 (Pump and motor) and 1 W11087226 (Control)
We serviced a
KITCHENAID RANGE
Model KSDG950ESS0
Near Solon, OH 44139
Corina B
Job Details: 01/15/2024
CC that there is a fault f9e0. Ran diag F9e0 miswired f2e1 stuck key. Will need a control. ; ordrng 1 W11100515 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302ESS06
Near Solon, OH 44139
Corina B
Job Details: 01/15/2024
Replaced the damper. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Royalton, OH 44133
Bill
Job Details: 01/15/2024
"Cc damage to door, confirmed cc. Changed door, opt test good."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/15/2024
"Cc unit not completing cycle, usually when washing towels. Ran diagnostics, found codes f0e3 for overload and f7e6 for motor fault. Ran test cycle, found is not shifting into agitation. Checked under unit, found shift actuator switch arm disconnected internally. Unit will need shift actuator replaced. Replaced shift actuator using truck stock part. Reran test cycle, all functions passed. Op test good.; used 1 W11481722 (actuator) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/15/2024
"Installed dispense motor. Ran ice dispense test, op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW4
Near Cleveland, OH 44105
Jason N
Job Details: 01/15/2024
"Cc unit not draining Found unit displaying f9e1 for drain problem, water remains in tub. Checked under unit, found wires broken to drain pump. Repaired wiring. Unit drained out completely. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Seven Hills, OH 44131
Bill
Job Details: 01/15/2024
"Cc temp concerns, could not confirm any malfunction. Place oven prob in unit and preheated to 350. Monitored rise in temp to 350, continued to monitor while unit cycled. Unit would cycle off at 365, then cycle on at 335. Unit is operating as intended."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Lyndhurst, OH 44124
Bill
Job Details: 01/15/2024
"Changed sump and wiring harness, opt test good."
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Mayfield Heights, OH 44124
Bill
Job Details: 01/15/2024
"Cc unit making a lot of noise, confirmed cc. Replaced and oiled new rollers and pulley from truck stock. Opt test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS06
Near Beachwood, OH 44122
Bill
Job Details: 01/15/2024
Cc liquid running down inside of glass. Confirmed cc. Removed oven door disassembled and cleaned glass. Customer satisfied.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Beachwood, OH 44122
Bill
Job Details: 01/15/2024
"Cc gasket ripping, confirmed cc. Changed and shaped gasket, opt test good."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH78019HZ0
Near Avon Lake, OH 44012
Angel
Job Details: 01/15/2024
"Replaced switches tested and wouldnt come on found that the fuse was open probably from checking switches had to use one from truck stock tested unit opt test good.; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Lorain, OH 44052
Angel
Job Details: 01/15/2024
"Cc that unit will stay sensing or wont unlock door and would have to reset it for it to start working. Ran diagnostics and found F7E8 over temp motor detected by control board. Looked underneath and everything looked good but did notice slider plastic weld were broken off on some so I replaced slider but will be ordering clutch, control board and stator since code has to do with those specific parts. ; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W11621180 (Control board), used 1 W10734521 (SLIDER) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Lorain, OH 44053
Angel
Job Details: 01/15/2024
Cc that they had an f2E2 pop up once but it hasnt done it anymore. Verified in Diagnostics and found F0E3 overload and F2E2 ui not communicating. Took off ui and verified the connections and looked good. So I ran a calibration and let customer know if it happens again they will need ui replaced.
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS2
Near Lorain, OH 44053
Angel
Job Details: 01/15/2024
"Cc that dispenser is leaking. Confirmed, replaced dispenser made sure it wouldnt leak opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Lorain, OH 44053
Angel
Job Details: 01/15/2024
Replaced drawer and shelf had customer test it out to make sure they were happy with it opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED5550XW0
Near Euclid, OH 44132
Jason N
Job Details: 01/15/2024
"Cc unit not startingChecked all thermals, found thermal fuse open. Replaced using truck stock part. Ran dryer op test, op test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ1
Near Madison, OH 44057
Jason N
Job Details: 01/15/2024
"Did not replace inlet valve, replaced on last visit. Customer stated they ran the unit during the afternoon, by the evening the unit had started faulting into f8e4. Found water again in drip tray. Replaced steel braided water line using misc truck stock based on theory water line may be dripping during filling of unit when line is getting heated by the hot water. Ensured no leaks after. Ran test cycle, all functions passed."
We serviced a
KITCHENAID RANGE
Model KFEG500ESS3
Near Painesville, OH 44077
Joe O
Job Details: 01/15/2024
Installed bake element. Tested. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Chardon, OH 44024
Dan H
Job Details: 01/15/2024
"Customer complaint that valve broke, confirmed , installed new valve, op test good ; used 1 W11210459 (VALVE) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS1
Near Chardon, OH 44024
Dan H
Job Details: 01/15/2024
"Installed new hinges, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Ashtabula, OH 44004
Dan H
Job Details: 01/15/2024
"Customer complaint that unit is not cooling, fresh food section temperature at 55 degrees, freezer section temperature at 48 degrees, evaporator fan is running, compressor and condenser fan are running, found unit leaking from lokring fitting, cut out and replaced, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 2.4oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890102 (Lokring) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF4A
Near Madison, OH 44057
Dan H
Job Details: 01/15/2024
"Customer complaint of standing water after cycle, confirmed, drain pump is not working, drain pump is receiving 120vac , unit needs new drain pump, customer does not want repair ; ordrng 1 A00126401 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Moreland Hills, OH 44022
Corina B
Job Details: 01/15/2024
CC that half of the console works. Replaced the ui. Tested. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC1
Near Moreland Hills, OH 44022
Corina B
Job Details: 01/15/2024
"Replaced the pump. Tested. Cleaned the filters with was, build up of fabric softener. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC0
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/15/2024
Replaced the drain pump. Started a cycle. Opt test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
MAYTAG WASHER
Model LA612
Near Westlake, OH 44145
Angel
Job Details: 01/15/2024
"Cc that unit is leaking. Verified and found it leaking when filling from the injector hose. Got it to seal enough for it not to leak a lot but will need to be replaced ordering part.; ordrng 1 WP206680 (Injector H), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Garfield Heights, OH 44125
Bill
Job Details: 01/15/2024
"Installed glass shelf, customer satisfied."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TF5
Near Willoughby, OH 44094
Joe O
Job Details: 01/15/2024
"Installed auger, solenoid, yoke, and dividers. Tested. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Jefferson, OH 44047
Joe O
Job Details: 01/12/2024
"Cc: not dispensing, water or ice, leds outFound filter not seated completely, reseated filter. Unit dispensing. Found leds out. Needs led kit.Customer does not want to repair at this time; ordrng 1 W11683243 (Led kit), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Mentor, OH 44060
Joe O
Job Details: 01/12/2024
"Cc: not making ice, too coldFound temps in ff at 35 degrees, freezer at 3 degrees. Found customer has unit set to lowest temps. Adjusted temps. Found ice maker error code e5(ice mold thermistor bad). Needs ice maker. Customer does not want to repair at this time; used 1 W11658802 (ICEMAKER) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/12/2024
Cc: not heating. Found igniter open. Replaced igniter. Tested. Op test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED5500XW0
Near Shaker Heights, OH 44122
Joe O
Job Details: 01/12/2024
"Cc: not heatingFound element open. Needs element; ordrng 1 WP3387747 (element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near Cleveland Heights, OH 44118
Joe O
Job Details: 01/12/2024
Installed gasket. Op test ok
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Madison, OH 44057
Dan H
Job Details: 01/12/2024
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Westlake, OH 44145
Marie V
Job Details: 01/12/2024
"Cc that top works great, broil as well but bake and convection will not work and showed error code now does not works. Ran diag, no error codes stored, stared bake , no spark, stared broil both sparked and came on.unit needs new control not sending voltage to spark module.; ordrng 1 W11205353 (Control board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near North Royalton, OH 44133
David R
Job Details: 01/12/2024
"Cc unit making loud noise, had video. Rattling noise, coking from damper. Had one from surplus. Replaced. Tested. Good. Op Test Ok. ; used 1 WPW10479155 ( Damper) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Broadview Heights, OH 44147
David R
Job Details: 01/12/2024
"Replaced controls, latch, good. Ran test mode. Water went in good but before could agitate, heard a popping sound, control board shorted again. Cannot see any signs of components shorting. Ordering controls, motor, drain pump, actuator, cap, harness; ordrng 1 W11543994 (Control) and 1 W11478524 (Ui) and 1 W11590868 (harness) and 1 W11026785 (Motor) and 1 W11395618 (Cap) and 1 W11481722 (Actuator) and 1 W11399437 (Drain pump)"
We serviced a
KITCHENAID COOKTOP ELE
Model KECD867XBL00
Near North Royalton, OH 44133
David R
Job Details: 01/12/2024
"Cc unit smell of burning. Found exposed wire in electrical box under unit. Burned wire nut. Spliced wires, new wire nut. Tested. Good. Op Test Ok."
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near North Royalton, OH 44133
David R
Job Details: 01/12/2024
Replaced harness and electrodes. Tested. Good. Advised customer on sensor drying cycles. Make sure enough clothes are in there and touching sensor. Otherwise can use timed dry. Unit is good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHT2
Near Parma, OH 44134
David R
Job Details: 01/12/2024
"Replaced pads and bushing. Tested, good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Parma, OH 44130
David R
Job Details: 01/12/2024
"Cc unit not cooling, Fridge side. Found wall of frost on Evap cover. Not getting volts to turn heater on. Evap fan is good. Ordering controls, heater, thermistor; ordrng 1 W11203289 (UI) and 1 W11650661 (Heater) and 1 W11546690 (Main control) and 1 WPW10384183 (Thermistor)"
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Cleveland, OH 44143
Jason N
Job Details: 01/12/2024
"Installed control, thermistors. Ran dryer test cycle. Used vent kit to verify proper airflow. Airflow checked good. Monitored unit, element cycling on and off. Ran air only cycle operation to verify unit is not heating when it should not. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cleveland, OH 44108
Jason N
Job Details: 01/12/2024
"Cc corner trim piece came off and excessive glue on door cornerUsed silicone adhesive to reattach corner cabinet filler trim piece. Advised customer to allow to cure for several hours. Found door corner trim has a bit of excess liner sealer that has oozed out from trim. Cut away most of the excess, appearance is much improved."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW00
Near Avon, OH 44011
Angel
Job Details: 01/12/2024
Cc that unit is leaking water from freezer to ff section. Verified and found drain tube is clogged up. Gave customer estimate proceeded with repair by steaming out the ice and clearing out the drain tube opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland Heights, OH 44118
Joe O
Job Details: 01/12/2024
Cc: not coolingFound evap fan not running. Needs evap fan motor. Replaced evap fan motor. Op test ok ; used 1 WP2315539 (MOTOR-EVAP) from stock
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Parma, OH 44130
David R
Job Details: 01/12/2024
"Cc unit not either agitating or spinning. Ran diagnostics, Basket Speed fault. No spinning correctly, agitator is spinning on its on while basket is in spin. Found broken splines on hub. Replaced from t/s. Tested and calibration mode. All components working. Op Test Ok. ; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/12/2024
Replaced the ui. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
GE REFRIGERATOR
Model df25kgtabg
Near Westlake, OH 44145
Marie V
Job Details: 01/12/2024
"Cc that the unit is not cooling. Confirmed, unit is not entering defrost cycle. Bimetal is close, thermistor is reading 2.7kohms under ice. Will need new also heater looks damaged. Ordering both. ; ordrng 1 WR55X10025 (Thermistor) and 1 WR51X10055 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Painesville, OH 44077
Dan H
Job Details: 01/12/2024
"Customer complaint that unit was not starting, ran diagnostics found f7e9(locked rotor), f5e1(lid switch fault), f8e1(long/no fill), and f2e1(stuck key) error codes, lid locks and unlocks, ran test cycle, unit completed test cycle, started quick wash cycle, hot water valve is barely opening, found gear oil all over under unit, user interface is barely sensing touch, unit needs new valve, gearcase, and user interface , customer does not want repair ; ordrng 1 W11135393 (Ui) and 1 W11165546 (Valve) and 1 W11393685 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willoughby, OH 44094
Dan H
Job Details: 01/12/2024
"Customer complaint that unit is not drying properly, started timed dry cycle, unit is heating, air coming out of lint trap when unit is running m outside vent is clogged, advised customer that the vent needs to be cleaned, unit is operating as designed"
We serviced a
GE RANGE
Model CGP95362MS1
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/12/2024
CC that the middle burner is not lighting. Confirmed. Found the Orfice blocked with debris. Cleaned the Orfice. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Chagrin Falls, OH 44023
Corina B
Job Details: 01/12/2024
"CC that the unit is not draining. Confirmed. Found the knockout still in the garbage disposal. Knocked the hole out. Tested. Opt test ok. Unit is not secured into the cabinet. Advised Cust to have a bracket installed under the countertop and secure the dishwasher ; ordrng 2 WP8269145 (Bracket)s, O-SMS tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Cleveland, OH 44109
Jason N
Job Details: 01/12/2024
"Installed John Guest fitting on door dispense water line. Tested water dispense, no leaks. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Westlake, OH 44145
Angel
Job Details: 01/12/2024
"Cc that unit started leaking again. Verified by removing unit and found that the valve on back was dripping water slowly causing the leak to take long to appear. Will need valve replaced. Gave customer estimate and he will think about it.; ordrng 1 W11346622 (Reservoir), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Euclid, OH 44123
Joe O
Job Details: 01/12/2024
"Cc: not making iceFound bail arm popped out and unit in the off position. Turned ice maker on, cycled. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KBL0
Near Mentor, OH 44060
Joe O
Job Details: 01/12/2024
Installed seal. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Cleveland, OH 44128
Jason N
Job Details: 01/12/2024
"Cc front panel damage and rack misaligned.No issues found with upper rack, adjusters working correctly. Replaced front panel using customer supplied part."
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Beachwood, OH 44122
Jason N
Job Details: 01/12/2024
"Cc unit vibration and off balance loadsFound tub leaning towards the rear of the unit, tub ring caught under rear crossmemeber. Pulled out from under crossmember. Unit is level. Ran diagnostics, no codes stored. Ran test cycle. All functions passed, no abnormal vibration or noise. Ran drain and spin with wet clothing load that customer has put aside when unit went off balance. Unit spun and drained with minimal vibration. Advised customer on proper load sizing and ensuring load is properly distributed in basket during spin cycle. No issues found, unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Beachwood, OH 44122
Jason N
Job Details: 01/12/2024
"Installed main control. Ran test cycle. All functions passed, good spray pressure. Op test good."
We serviced a
JENN-AIR SLIDE-IN RANGE
Model JDS9865BDP
Near Pepper Pike, OH 44124
Jason N
Job Details: 01/12/2024
"Cc unit downdraft fan will not shut off. Customer stated she was cleaning the unit when the fan turned on, could not figure out how to shut it off. Found left side cooktop grill knob turned slightly in the ON position. Turned grille knob to OFF, downdraft fan turned off. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS01
Near Chagrin Falls, OH 44022
Jason N
Job Details: 01/12/2024
Installed door latch assembly. Door switch op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Chardon, OH 44024
Jason N
Job Details: 01/12/2024
"Cc unit did not make enough ice Found several batches of ice in container, customer stated it did not make any more then that. Ran ice maker diagnostics, found fill tube frozen again. Pulled ice maker assembly. Found fill tube sleeve heater had come unattached from fill tube, self adhesive did not hold. Rewrapped heater and secured with zipties. Cleared fill tube line. Reinstalled and ran ice maker fill test 45, ice maker filled with water. Advised customer to monitor ice production for the next 48 hrs."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Willoughby, OH 44094
Dan H
Job Details: 01/12/2024
"Installed new drain pump , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Willowick, OH 44095
Dan H
Job Details: 01/12/2024
"Customer complaint that unit is leaking, confirmed, found crack in fill tube leaking onto freezer section floor, unit needs new fill tube ; ordrng 1 W11292468 (Fill tube)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Willoughby, OH 44094
Dan H
Job Details: 01/12/2024
"Customer complaint that ice in bin is clumping and ice bin broke, confirmed, found ice door not sealing properly and ice bin broken, unit needs new ice door and ice bin; ordrng 1 W11572058 (Ice door) and 1 W11129522 (Ice bin)"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Williamsfield, OH 44093
Dan H
Job Details: 01/12/2024
"Customer complaint of grinding noise at the end of the cycle and unit is not filling, ran drain and spin cycle, No unusual noises heard, found rotor bolt had fallen out, reinstalled with loktite , cold valve is not opening, cold valve is receiving 120vac , installed new valve, op test good; used 1 W11165546 (VALVE) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Jefferson, OH 44047
Dan H
Job Details: 01/12/2024
"Customer complaint of lo flo error, ran diagnostics found f8e1(long/no fill) error code, found cold water valve barely opening, unit needs new cold water valve ; ordrng 1 W11316256 (Cold valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ08
Near Olmsted Falls, OH 44138
David R
Job Details: 01/12/2024
"Cc unit Icemaker intermittently not working. Couldnt verify because Icemaker container is full and when dumped, icemaker called for water. Customer said too much ice is coming out. Replaced icemaker from t/s. Cycled and called for water. Also ordering ice container, customer to swap old and new one out. No return. Unit is good, Op Test Ok. ; ordrng 1 W11185686 (Ice container), used 1 WPW10300024XXX (XXNO REORDERXXICE MAKER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU930PWSB0
Near Oberlin, OH 44074
David R
Job Details: 01/12/2024
"Cc unit not working, wont do a cycle. Turned unit on and listened. Can press start but dont hear anything happening after that. Didnt hear any water enter in. Found the water was shut off to unit, turned valve to turn back on. Started unit up again. Water went into unit, wash motor spraying around. Good. All components working correctly. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Cleveland, OH 44111
Manny
Job Details: 01/12/2024
"Cc unit locked and not working, verified and unit is locked, tried running diagnostics no luck, removed top latch just clicking, can not confirm mod since unit is locked ordering parts with model from pop, unit needs latch and strike; ordrng 1 W11670519 (Latch) and 1 W11513250 (Strike)"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2266AEQ
Near North Olmsted, OH 44070
Marie V
Job Details: 01/12/2024
"Cc that the unit is freezing food in drawers, is not making and that ice maker sounds loud, took temps fresh food 33*, and freezer at 0. Cust had new filter, changed it and tested water, working properly, cycle ice maker working as well. Noise comes from damper motor. Could be staying open and is loud, also thermistor is reading proper temp , showing on panel. Gave estimate to cust for damper motor, she will not fix. ; ordrng 1 WPW10127427l (Damper), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS01
Near North Olmsted, OH 44070
Marie V
Job Details: 01/12/2024
"Cc that ice maker is not working and theres ice buildup on evaporator in freezer. Confirmed, temps high, ice maker wont work properly. Defrosted all ice and tested thermistor, is reading in range, ordering control and sensor, ; ordrng 1 W11620204 (Control) and 1 WPW10384183 (Thermistor)"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/12/2024
"Cc of unit going from sensing to done. Confirmed, ran diag, found error code of tachometer signal missing. Found belt came off and cam bolt as well. Replaced cam and belt from T/S. Ran dlsm calibration. Stared a cycle. Op test ok; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
JENN-AIR RANGE
Model JES1750ML0
Near North Ridgeville, OH 44039
Marie V
Job Details: 01/12/2024
"Cc that oven takes 20 min to preheat double compared to old stove, also temp is inconsistent it goes up and down 70*, and takes twice as long to cook. Took bottom panel off and checked bake element, is good. Preheat unit to 350*. Time 8:10. Finished at 8:23 And took high and low high 340* , low was 298 =319*. Calibrates unit again and took temps, now getting high 375 and low 327* = 351. Explained cust. Op test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PB0
Near Elyria, OH 44035
Angel
Job Details: 01/12/2024
"Cc that the strike on lid broke off. Confirmed, replaced strike opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Elyria, OH 44035
Angel
Job Details: 01/12/2024
Cc that door would fly open. Confirmed unit is not leveled. Leveled unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC1
Near Grafton, OH 44044
Angel
Job Details: 01/12/2024
Cc that unit will not spin and drain unless she manually puts it on. When I arrived customer had a load in process so I watched the last few minutes to see what it would do and it didnt spin clothes. So checked and found customer had the spin off explained to her to make sure before she starts the cycle to set the spin at her preference than start cycle unit working as designed opt test good.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Grafton, OH 44044
Angel
Job Details: 01/12/2024
Cc that unit will not start unless he keeps messing around with the timer. Verified and confirmed unit will need timer replaced checked with graph for timer and some terminals are open when there supposed to be closed. Ordering timer.; ordrng 1 WPW10185982 (Timer)
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Amherst, OH 44001
Angel
Job Details: 01/12/2024
Cc that unit will not start. Confirmed tried starting unit and no lights so I got to control board and had power but nothing turning on. Ordering control board and ui. Office to reschedule parts showing out of stock.; ordrng 1 W11627413 (Control board) and 1 W11675701 (Ui)
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Aurora, OH 44202
Corina B
Job Details: 01/12/2024
"CC that the know is cracked. Confirmed. Found the knob cracked. Will need a new knob. Cust will order elsewhere. ; ordrng 1 W11708423 (Knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Rootstown, OH 44272
Corina B
Job Details: 01/12/2024
CC that the unit is not cooling. Confirmed. Unit is in a garage not heated. Showed Cust the owners manual that it needs to be in a control temp area. Checked the evaporator good. Frost pattern. Advised Cust to have unit installed inside the house or have the garage heated. Opt test ok.