We serviced a
LG DRYER
Model DLG7301WE
Near Madison, OH 44057
Dan H
Job Details: 05/08/2024
"Customer complaint that unit is not working, confirmed, started normal dry cycle, unit started then shut off and flashed te1(temperature sensor failure) error code, thermistor is within range, harness is good, unit needs new control; ordrng 1 EBR31002612 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Conneaut, OH 44030
Dan H
Job Details: 05/08/2024
"Customer complaint that door is not closing properly and unit is not working, placed glass of water in unit and started for 1 minute, door close, light went out, unit heated, repeated about 20 times with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
AMANA RANGE
Model AER6303MFB5
Near Conneaut, OH 44030
Dan H
Job Details: 05/08/2024
"Customer complaint of chunks of glass cooktop are coming off, confirmed, unit is not safe to operate, unit needs new cooktop; ordrng 1 W10906141 (Cooktop)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Broadview Heights, OH 44147
Bill
Job Details: 05/08/2024
"Cc banging during spin, could not confirm. Found no error codes, ran diagnostics auto cycle. During cycle the drain hose had hit the back of the unit a couple of times. Pulled unit forward, tilted unit back to check for anything unusual all looked fine. Slid unit back rerouted drain line, advised customer to monitor. As far as I can tell unit is operating as intended."
We serviced a
MAYTAG DRYER
Model DG7500
Near Willoughby, OH 44094
Dan H
Job Details: 05/08/2024
"Installed new belt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near North Ridgeville, OH 44039
Marie V
Job Details: 05/08/2024
"Replaced ice maker and filter head. Tested unit , ice maker cycled, good water flow at the dispenser. Op test ok; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Lakewood, OH 44107
Marie V
Job Details: 05/08/2024
"Cc that both gaskets are broken. Confirmed. Replaced both, steamed out gasket and used petroleum jelly. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 05/08/2024
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ02
Near Painesville, OH 44077
Dan H
Job Details: 05/08/2024
"Customer complaint that unit is not making ice and freezing foods in fresh food section , fresh food section temperature is at 38 degrees, freezer section temperature at 0 degrees, found ice maker turned off, turned on, ice maker cycled and filled, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Elyria, OH 44035
Angel
Job Details: 05/08/2024
Replaced pump assembly tested unit opt test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Lorain, OH 44055
Angel
Job Details: 05/08/2024
Cc that unit just keep making a weird noise and wont stop. Plugged in unit and the drain pump was continuously running it was in a flood mode. Cancelled it out. Ran diagnostic no faults so I ran a calibration and auto test and both passed. Recommended customer to use less detergent and to try not to overload washer opt test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Brook Park, OH 44142
Marie V
Job Details: 05/08/2024
"Cc of a noise when opening door and sometimes not opening door still makes the noise. Confirmed noise, coming from damper motor, ordering part; ordrng 1 WPW10479155 (Damper motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Columbia Station, OH 44028
Marie V
Job Details: 05/08/2024
"Replaced motor pump tested unit, no leaks. Ran diag, delete error codes and ran calibrated cycle, heat is good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ03
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/08/2024
"Cc unit leaking from underneath, loud noise from freezer Found ice buildup/condensation in freezer section, ice on bottom of section. Evap fan blade is iced up, not moving. Cleared ice from freezer section and from around evap fan. Fan operation good. Found top corners of freezer door gasket not sealing to cabinet. Heated gasket and stretched, added insulation behind gasket to push out to ensure good mate to cabinet. Advised customer to allow unit to run up to 24 hrs for temperatures to return to desired settings. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Eastlake, OH 44095
Joe O
Job Details: 05/08/2024
"Cc: condensation and ice build up in freezer door, ice clumpingFound minimal condensation on door. Checked humidity control. Turned both horizontal and vertical heaters to always on. Gaskets are sealing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ06
Near Richmond Heights, OH 44143
Joe O
Job Details: 05/08/2024
"Cc: freezer burn on foodCustomer removed everything before arrival(so unit temps are warmer. Found temps at 45 degrees, freezer at 9 degrees. Unit set to recommend temps. Checked gaskets. Gaskets are sealing. Fans are running. Damper is functioning. Replaced damper. Advised customer to monitor. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Seven Hills, OH 44131
Manny
Job Details: 05/08/2024
"Cc unit leaking and bleach coming out of, verified and tub and ring damage by the bleach dispenser, ran test and gearcase slips when agitating, and basket rusted, unit needs tub, basket, top, pulley, gearcase; ordrng 1 W11513244 (Basket) and 1 W10849477 (ring-tub) and 1 W11550891 (Agitator) and 1 W11551646 (Spanner nut) and 1 W11130362 (suspension) and 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11513251 (Top) and 1 W11219115 (Tub)"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Garfield Heights, OH 44125
Manny
Job Details: 05/08/2024
"Replace, basket, gearcase, pulley shifter and hose opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Columbia Station, OH 44028
Marie V
Job Details: 05/08/2024
"Cc that unit is not dispensing fabric softener. Confirmed, replaced water valves and dispenser. Tested unit. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Avon, OH 44011
Marie V
Job Details: 05/08/2024
"Cc that the unit is leaking at the bottom every day and that the ice maker is not working. Ran diag all tested runs ok, ice maker cycles ok as well. But showing full, found arm was stuck, may need ice maker, also drain tube was clogged up with debris, cleaned both lines out, op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near Cleveland, OH 44113
Manny
Job Details: 05/08/2024
"Cc the light indicator stays on even if doors are closed, verified and notice switch barely makes contact with the door, ordering housing and switch, vibration when fz door is being opened and closed, unit needs slides, switch and housing; ordrng 1 W11434460 (Housing) and 1 W11445850 (Switch.) and 2 W10860513 (slide)s"
We serviced a
KITCHENAID ICE MAKER
Model KUID308ESS1
Near Lakewood, OH 44107
Manny
Job Details: 05/08/2024
"Cc unit makes a grinding noise, verified and recirculating and reservoir pumps making noise, unit needs pumps ; ordrng 1 W11542867 (Recirc pump) and 1 W11542868 (pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Lakewood, OH 44107
Manny
Job Details: 05/08/2024
"Replaced parts ordered, ran test op tes ok!"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Bay Village, OH 44140
Manny
Job Details: 05/08/2024
"Cc that door is not closing and the ui is broken, verified and panel damaged by the hinges and ui broken, unit needs ui, inner and outer panels, hinges and bottom seal; ordrng 1 W11462453 (Outer panel) and 1 W11622500 (Console) and 1 W11559689 (Inner panel) and 1 W11664713 (Seal) and 1 W11712995 (Hinge) and 1 W11712996 (Hinge)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBFS20EVMS11
Near Fairview Park, OH 44126
Manny
Job Details: 05/08/2024
"Cc that icemaker not working, verified and bail arm out, reinstalled and ran test good, ice maker not needed took for return, customer stated that his filter keeps falling, verified and filter head pin broken, unit needs filter head; ordrng 1 W11346623 (Filter) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Cleveland, OH 44135
Manny
Job Details: 05/08/2024
"Cc unit not working, keeps beeping, verified and f2e1 for key-stuck, f5e3 for latch issues, f1e1 for control issues f9e3 for drain pump issue, ran test unit filled lock then started restarting itself, try to get back into diagnostic no luck unit needs control, Ui and latch. Customer will not proceed with the repair ; ordrng 1 W11400681 (Control) and 1 W11112656 (console) and 1 W10810403 (lid lock assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS02
Near North Royalton, OH 44133
Bill
Job Details: 05/08/2024
"Cc gasket torn. Confirmed cc. Replaced gasket, adjusted doors. Tested for seal opt test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JBSS48E22L00
Near North Royalton, OH 44133
Bill
Job Details: 05/08/2024
"Changed duel valve, tested opt test good."
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW1
Near Strongsville, OH 44149
Bill
Job Details: 05/08/2024
"Changed pump, tested opt test good.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305EBS07
Near Brook Park, OH 44142
Bill
Job Details: 05/08/2024
"Cc light not coming on, could not confirm. Opened freezer light came on, did find ice build up around switch. Suspect that the switch had frozen in place, checked for any gaps in the gasket, found none. Made sure door was closing properly. Unit operating as intended."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Brook Park, OH 44142
Bill
Job Details: 05/08/2024
"Cc unit randomly turns on, confirmed cc. Unit turned on while in diagnostics pulling codes. Ran a DLMS calibration, unplugged unit. Plugged back in and waited 20 mins. Unit never tried to start on its own. Unit now operates as intended."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71CIHZ00
Near Cleveland, OH 44111
Bill
Job Details: 05/08/2024
"Changed door, lock ring to water connector broke. Ordered new connector and lock rings, follow up scheduled for 5/10; ordrng 2 W11678575 (Lock ring)s and 1 WPW10277958 (Coupling) and 2 W11175632 (Lock ring)s"
We serviced a
JENN-AIR RANGE
Model JES8850CAB00
Near Bedford, OH 44146
Corina B
Job Details: 05/08/2024
"Replaced the control, temp sensor and the switch. Cust supplied the parts. Tested. Opt test ok."
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET3300XQ0
Near Solon, OH 44139
Corina B
Job Details: 05/08/2024
Replaced the timer. Tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWMS8
Near Chagrin Falls, OH 44023
Jason N
Job Details: 05/08/2024
"Cc unit freezer light does not work Checked power to switch and light socket, good at 119v. Bulb tested good. Found bulb style does not quite fit socket as center stem post is too short to reach socket contact. Tried different style bulb, illumination restored to freezer. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Streetsboro, OH 44241
Corina B
Job Details: 05/08/2024
Replaced the door. Tested the water and ice. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Ravenna, OH 44266
Corina B
Job Details: 05/08/2024
Replaced the cams. Opt test ok
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS22
Near Aurora, OH 44202
Corina B
Job Details: 05/08/2024
CC that the element in the microwave fell down. Confirmed. Will need the support. ; ordrng 1 W11724411 (Support)
We serviced a
WHIRLPOOL RANGE
Model WGG745F0FS00
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/08/2024
CC that the upper oven does not heat. Confirmed. Found the igniter is weak. Replaced the igniter from t/s. Tested. Opt test ok. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/08/2024
"CC that the water does not work unless the water filter is not in. Confirmed. Will need a new housing. Cust can install part. ; ordrng 1 W10862461 (Housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Elyria, OH 44035
David R
Job Details: 05/08/2024
"Cc unit seemed to not spin, loud snap. All belt checks fine, motor good, locking is good. Found error code for actuator. Replaced actuator and cap from t/s. Good. Ran diagnostics good. Op Test Ok. ; used 1 W11481722 (actuator), and 1 W11395618 (CAPACITOR) from stock"
We serviced a
MAYTAG DRYER
Model MDG14PDAAW
Near Cleveland, OH 44111
Angel
Job Details: 05/08/2024
"Cc that the rear drum seal came off. Confirmed, will need new seal installed. Ordering part customer is wanting for part to be delivered to his hime instead of the building.; ordrng 1 WP33001807 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Bay Village, OH 44140
Angel
Job Details: 05/08/2024
"Cc that u it stopped spinning. Ran diagnostics and tried to run a agitation or spin but it would just hum and try to engage but nothing. Looked underneath and thought it was the slider so I replaced it but still did the same thing. Will need stator and clutch. Gave customer estimate and he will think about it.; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/08/2024
Cc that unit seems like its not cooling properly. Took temps and temps were at 18* in freezer. Took apart freezer to get to evap and found ball of ice on evaporator cant tap system so ordering compressor and evaporator and will check for leaks when I return.; ordrng 1 W11547313 (Compressor) and 1 W11598432 (Evaporator)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Sheffield Lake, OH 44054
Angel
Job Details: 05/08/2024
Cc that unit is not doing anything and wont drain. Verified and unit has an F9E1 long drain fault. Looked underneath and found one of the wires from drain pump connecter broke on harness will need harness replaced. Ordering part; ordrng 1 W11643701 (Harness)
We serviced a
ELECTROLUX WASHER
Model GLTF2940FE1
Near Lorain, OH 44052
Angel
Job Details: 05/08/2024
"Cc that unit is only getting hot water, door is not latching and unit is not draining. Verified and hoses on back of unit are reversed, the door does not have the strike because it broke and will need door switch as well, and for the drain pump its jammed up and will need to be replaced it overheated; ordrng 1 131763256 (Door switch) and 1 131763302 (Strike) and 1 137221600 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lorain, OH 44053
Angel
Job Details: 05/08/2024
Replaced agitator tested unit opt test good.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Perry, OH 44081
Dan H
Job Details: 05/08/2024
"Customer complaint that unit is bouncing/ shaking, confirmed, found suspension worn, unit needs new suspension , customer does not want repair at this time; ordrng 1 W11130362 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW3
Near Lyndhurst, OH 44124
Joe O
Job Details: 05/08/2024
Cc: not drainingFound drain pump harness broke. Needs harness. ; ordrng 1 W11590868 (Harness)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Pepper Pike, OH 44124
Joe O
Job Details: 05/08/2024
Installed led kits. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/08/2024
Cc: f7e1 error Found unit humming. Not spinning. Removed belt. Found gear case seized. Needs gear case; ordrng 1 W11449840 (Gear case)
We serviced a
MAYTAG REFRIGERATOR
Model MBF2256KEW
Near Maple Heights, OH 44137
Jason N
Job Details: 05/08/2024
"Cc unit not cooling properlyCustomer stated milk in his ff section spoiled sooner then it should have and hes noticed unit running a lot lately. Customer has a thermometer in ff section, its reading 38 degrees at this time. Ran functionality tests, fans, damper and thermistors all passed. Adjusted temperature offset in ff and freezer sections +2. Advised customer to allow unit to regulate temperature for 48hrs then monitor product. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ11
Near Cleveland, OH 44128
Jason N
Job Details: 05/08/2024
"Cc Ff door gasket not sealing to cabinetFound small gap on upper left side. Heated gasket and stretched, allowed to cool in place. Advised customer to monitor. Op test good."
We serviced a
WHIRLPOOL DRYER
Model LGC6848AW1
Near Cleveland, OH 44115
Jason N
Job Details: 05/08/2024
"Cc unit not heatingRan dryer op test. Found no power to ignitor. Checked all thermals, found thermal fuse open. Quoted customer repair cost. Replaced thermal fuse using truck stock. Ran dryer test cycle, good ignition and flame. Checked airflow at vent outlet, good airflow. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Cleveland Heights, OH 44106
Jason N
Job Details: 05/08/2024
Cc lights not working in unitReplaced all LED modules using customer supplied pre id kit. Illumination restored to entire unit. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEXW0
Near Cleveland, OH 44113
Jason N
Job Details: 05/08/2024
Installed drain pump. Ran rinse and spin cycle. All functions passed. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Avon, OH 44011
Marie V
Job Details: 05/08/2024
"Cc that unit will make a loud noise at the end of the spin, showed video. Confirmed noise as well. Ran diag found error code f6e3, also found rotor screw loose. Removed rotor, theres oil inside. Will need new gearcase. ; ordrng 1 W11449841 (Gearcase) and 1 W11510461 (Washplate) and 1 W10734521 (Slider)"
We serviced a
MAYTAG FREEZER
Model MZF34X16DW08
Near Elyria, OH 44035
David R
Job Details: 05/08/2024
"Cc unit wasnt cooling. When I got there everything is frozen and unit is cooling correctly. Customer said kids are in and out of fridge, door couldve been left open. As of now. All checks good. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ5
Near North Ridgeville, OH 44039
David R
Job Details: 05/08/2024
Replaced main control. Unit was still thinking door was open. Found loose yellow wire to door switch. Corrected. Tested. Good. Op Test Ok.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS0
Near Parma, OH 44129
David R
Job Details: 05/08/2024
"Cc unit keypad not working. F2E0 Keypad error. Followed tech sheet. Will need Keypad and harness; ordrng 1 W10915661 (UI Keypad) and 1 W11025616 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Parma Heights, OH 44130
David R
Job Details: 05/08/2024
"Cc unit. It doing anything. Found F9E1 drain pump error. Followed tech sheet, shorted wires, found lower harness wires broken. Drain pump test good 20 ohms. Will order new harness. ; ordrng 1 W11643701 (Harness)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Parma Heights, OH 44130
David R
Job Details: 05/08/2024
"Cc unit not spinning. Found F7E3 error. Looked under unit. Bolt off and slider broken, took pic. Replaced slider from t/s. Tested. Good. Op Test Ok.; used 1 W10734521 (SLIDER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Parma, OH 44129
David R
Job Details: 05/08/2024
"Cc unit was getting e5 code for icemaker. Verified. Replaced IM from t/s, also put some perma gum around fill tube to make sure no air gets in. Found Left side FZ is frosted up. Was able to adjust the gasket, use heat gun to reseal. Also the the FZ light was not working til I reset unit. FZ fan did not come on til I reset unit 2 times, worked in diagnostics. Having customer monitor. Op Test Ok; used 1 W11658802 (ICEMAKER) from stock"
We serviced a
KITCHENAID ICEMAKER
Model KUIX335HPS00
Near North Royalton, OH 44133
David R
Job Details: 05/08/2024
"Cc after last visit, unit made ice, then stopped making ice for two days, now as of todays visit, the ice is covering the bottom and making ice as tech is here. Ice is almost halfway full in unit. Called TL to document and asked for any suggestions as well. As of now everything is working, leave it be. Customer to monitor ice production. Online it says it takes 1-2 days for a full bin of ice. As of now customer will watch ice production, will not get any ice; schdld next appmnt for 5/10 FRI !"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF110PABT4
Near Grafton, OH 44044
David R
Job Details: 05/08/2024
"Cc unit not draining. Replaced pump from t/s and hose from surplus. Found old drain hose check valve was bad, allowing water to flow back in to dishwasher. Corrected and replaced parts. Tested. Good. Op Test Ok.; used 1 W10876537 (PUMP-DRAIN), and 1 WPW10545278 ( Drain hose) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD708MSS0
Near Mentor, OH 44060
Jason N
Job Details: 05/08/2024
Steamed evaporator clear. Installed defrost heater. Cleared fault codes. Advised customer to allow unit to run for several hours before restocking ff section. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Joe O
Job Details: 05/08/2024
"Cc: 9-1 flashing, intermittently not startingFound error codes f7e1(wash motor failure) f9e1(long drain) f10e2(vent electrical problem). Ran diagnostics test cycle. Found sump motor just humming. Not starting. Found drain pump running, not draining. Needs sump assemblyCustomer does not want to repair at this time; ordrng 1 W11416362 (Sump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Grafton, OH 44044
David R
Job Details: 05/07/2024
"Cc no heat. Turned unit on, checked vent outside, good airflow, short 2-3 feet vent. Checked and found a lot of lint buildup in unit. Heater is open, broken coils. Ordering heater and clean out on return ; ordrng 1 WP3387747 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model medx6550w0
Near Warrensville Heights, OH 44122
Corina B
Job Details: 05/07/2024
CC that there is a loud noise. Started a cycle with clothes let run for 20 minutes no noise. Advised Cust to record the noise. Opt test ok.
We serviced a
ELECTROLUX WASHER
Model EIFLW55HIW0
Near Geneva, OH 44041
Jason N
Job Details: 05/07/2024
"Cc unit not spinning, door locks then shuts down.Ran diagnostics tests, when running spin test, unit faults for e58 high current on motor. Checked motor windings, all checked good at approx 3 ohms. Unit will need motor controller. Part (5304504715) is discontinued. Unable to repair."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Maple Heights, OH 44137
Bill
Job Details: 05/07/2024
"Cc odd noise, could not confirm. Tilted unit back and found the pulley was rubbing belt cover. Pulley nut was tight, inserted washers between belt cover and gear case. Adjusted legs to give unit more clearance. Tested opt test good."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Olmsted Falls, OH 44138
David R
Job Details: 05/07/2024
"Cc unit not starting. Door latch is good. Checked power. Instead of getting 240vAc from L1-L2, only getting 120. No volts from L1-N. Voltage is not there. Will need electrician to check out incoming power. Unit is good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model GU2275XTVY0
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/07/2024
Installed bi metal. Ran test cycle. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404EBS3
Near Strongsville, OH 44149
Marie V
Job Details: 05/07/2024
"Replaced dispenser. Tested unit, no leaks. Op test ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Chagrin Falls, OH 44023
Corina B
Job Details: 05/07/2024
Replaced the control. Tested. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Strongsville, OH 44136
Marie V
Job Details: 05/07/2024
"Cc that the unit is leaking and that water is not working properly. Unit has drain tube clogged up , also will need filter head. Cleared out drain tube. Ordering part.; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AMB1
Near Strongsville, OH 44136
Marie V
Job Details: 05/07/2024
"Cc that bottom legs are all bent. Feets are ok, unit door is damaged causing it to scratch the leg when opening or closing. Unit will need new door . Part out of stock.; ordrng 1 W11456641 (Door black) and 1 WPW10503548 (Retainer)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA1
Near Aurora, OH 44202
Corina B
Job Details: 05/07/2024
CC that the unit does not finish a cycle. Confirmed. Ran diag f9e1 no drain. The drain hose has no air gap. Advised Cust to have the drain hose installed to the garbage disposal to have an air gap. Showed the Cust the owner manual page
We serviced a
KENMORE REFRIGERATOR
Model 25344723100
Near Aurora, OH 44202
Corina B
Job Details: 05/07/2024
"CC that there is a rattling noise. Confirmed. Found the condenser fan rattling. Will need a new fan. ; ordrng 1 5303918774 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED70HEBW0
Near Aurora, OH 44202
Corina B
Job Details: 05/07/2024
"CC that the unit does not turn on. Confirmed. Found the motor hums. Checked the windings on the motor, open. Will need a new motor and blower wheel. Cust does not want to repair ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE STACK W/D
Model GUD27GSSJ1WW
Near Chagrin Falls, OH 44022
Corina B
Job Details: 05/07/2024
"CC that the unit will not spin or drain. Confirmed. Lid lock, locks. Motor is humming. Found oil leaking from the Gearcase. Will need a motor, Gearcase, belt and shifter. Cust does not want to repair ; ordrng 1 WH49X22795 (Gearcase) and 1 WH49X25738 (Motor/control) and 1 WH16X10147 (Shifter) and 1 WH01X20436 (Belt), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Solon, OH 44139
Corina B
Job Details: 05/07/2024
CC that the unit is not starting. Confirmed. Found the door not being shut completely. Advised Cust the bellow is new and the door needs to shut harder. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Independence, OH 44131
Bill
Job Details: 05/07/2024
"Cc not heating, confirmed cc. Knob broken, and not turning shaft. Used one of the other knobs to turn timer. Tested, unit is heating. Customer stated they will buy the knob online."
We serviced a
KENMORE DRYER
Model 110.64952300
Near Parma, OH 44134
Bill
Job Details: 05/07/2024
"Found cutoff was open again, replaced from truck stock. Checked air flow, flow is good. Checked temp cycles, cycles tested good.; used 1 279769XXX (THERMAL CUTOF) from stock"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near North Royalton, OH 44133
Bill
Job Details: 05/07/2024
"Cc not working, confirmed cc. Changed thermal fuse, tested opt test good.; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Middleburg Heights, OH 44130
Bill
Job Details: 05/07/2024
"unit not cooling properly, checked pressures found low side at 12 in vac and high side at 80 psi. Cleared system of r600, charg3d with 150 psi of nitrogen, bubble tested both evaporators and all connections from the previous job. Could not locate any external leaks, called WP techline. Unit up for review."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZBM
Near Parma, OH 44129
Bill
Job Details: 05/07/2024
"Tapped system and reclaimed R134a refrigerant, charged system with 140 psi of nitrogen, found leak in evaporator. Replaced compressor, evaporator, UV drier and thermistor. Charged system with nitrogen to check for leaks again, none found. Ran Vacuum on system to a 30 in vac for 15 min and held. Recharged system with 4.24 r134a refrigerant. Recommended customer to wait at least 24hrs for proper cooling.; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFF2258FEZ05
Near Ashtabula, OH 44004
Dan H
Job Details: 05/07/2024
"Customer complaint that unit is not cooling properly, fresh food section temperature at 37 degrees, freezer section temperature at 2 degrees, compressor and condenser fan are running, evaporator fan is running, good frost pattern on evaporator, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Ashtabula, OH 44004
Dan H
Job Details: 05/07/2024
"Customer complaint that unit is tripping breaker, unit is connected to a 20psi single breaker that when its tripped still is sending 120vac to L1 and L2, but does not read 240vac across them, advised customer that they need an electrician to correct power supply , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD22DFXFW00
Near Conneaut, OH 44030
Dan H
Job Details: 05/07/2024
"Cleared condenser, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ18
Near Austinburg, OH 44010
Dan H
Job Details: 05/07/2024
"Customer complaint that unit is not making ice, ice maker is double filling, fill valve is really loud, unit needs new ice maker and fill valve ; ordrng 1 W11548535 (Valve) and 1 W11548540 (Ice maker)"
We serviced a
LG WASHER
Model WT1101CW/00
Near Mentor, OH 44060
Dan H
Job Details: 05/07/2024
"Customer complaint that unit goes off balance during spin, suspension is good, ran spin cycle with wet load, unit did not go off balance , unable to duplicate the problem, unit is operating as designed"
We serviced a
GE RANGE DUEL FUEL
Model C2S980SEM3SS
Near Mentor, OH 44060
Dan H
Job Details: 05/07/2024
"Customer complaint that oven is not heating properly, confirmed, oven temperature sensor is good, unit needs new control; ordrng 1 WB27K10377 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model KEMS378SSS05
Near Painesville, OH 44077
Dan H
Job Details: 05/07/2024
"Installed new turntable motor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDW0
Near Mentor, OH 44060
Dan H
Job Details: 05/07/2024
"Customer complaint that unit is not completing cycles, ran diagnostics found f3e1(water level system error), f6e3(communication error acu to user interface), f5e4(door not open between cycles), and f0e1(load detected during clean washer cycle) error codes, ran test cycle, unit completed test cycle, no new errors, unit needs new control , customer does not want repair ; ordrng 1 W11029153 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Shaker Heights, OH 44122
Joe O
Job Details: 05/07/2024
Cc: sitting water odor from unitFound wet dog odor in unit. Nothing burnt to element. Ran diagnostics all functions working. Advised customer to run dishwasher cleaner cycle. And use rinse aid. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near South Euclid, OH 44121
Joe O
Job Details: 05/07/2024
"Recovered refrigerant, installed compressor and 3 way valve. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Cleveland Heights, OH 44118
Joe O
Job Details: 05/07/2024
"Cc: door popping when opening, and closingFound hing and extension shifting when opening and closing door. Hing and extension stripped. Needs hinge and extensionExtension recently replaced.; ordrng 1 W11673500 (Hinge) and 1 WPW10121046 (etension)"
We serviced a
WHIRLPOOL DRYER
Model WED75HEFW0
Near Shaker Heights, OH 44120
Joe O
Job Details: 05/07/2024
Cc: rattling noisePulled panel. Blower wheel in tact. Found rollers and pulley check good. Reassembled. Tested. Unit no longer rattling. Op test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF4
Near Lakewood, OH 44107
Joe O
Job Details: 05/07/2024
"Cc: loud grinding noise, hi temp alarmFound temps in ff at 41 degrees. No hi temp alerts at this time. Found evap fan hitting ice. Ice coming down from fill tube when filling ice maker. Needs fill tube; ordrng 1 241796405 (tube-water fill)"