We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWHZ04
Near Painesville, OH 44077
Jason N
Job Details: 04/06/2022
Installed LH French door. Customer satisfied with appearance. Op test good.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHX2636TFO
Near Aurora, OH 44202
Brian M
Job Details: 04/06/2022
Replaced motor OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Madison, OH 44057
Dan H
Job Details: 04/06/2022
"Installed new timer, op test good"
We serviced a
GE RANGE
Model PGS950SEF2SS
Near Madison, OH 44057
Dan H
Job Details: 04/06/2022
"Customer complaint of gas smell, used gas leak detector on exposed gas lines, no gas smell noticed in ovens, under unit, in back of unit, or from burner heads and valves, unable to duplicate the problem , unit is operating as designed"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2868TF2
Near Perry, OH 44081
Jason N
Job Details: 04/06/2022
Installed ice box fan motor. Fan operation test good. Advised custom to allow several hours for ice production to resume. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Avon, OH 44011
Angel
Job Details: 04/06/2022
Cc that unit has no power. Checked power at the outlet and had no power found that the breaker was tripped reseted breaker went to try the washer again and tripped again so i tested unit on another outlet and unit worked as should ran a calibration and auto test and passed explained to customer that they will need an electrician to verify the outlet or the breaker to see if its bad. But unit is working as designed. Opt test ok.
We serviced a
ELECTROLUX WASHER
Model EIFLS55IIW0
Near Chesterland, OH 44026
Corina B
Job Details: 04/06/2022
"CC that the unit is leaking. Confirmed. Found water leaking from the shell. Also, found the suspension rod broken. Will need the shell, gasket, basket, suspension rod, hose. Cust does not want to repair ; ordrng 1 5304491700 (Shock kit) and 1 5304491701 (Front shock) and 1 134642100 (Tub) and 1 134643000 (Front shell) and 1 137045000 (Basket) and 1 5304520351 (Oring) and 1 134639900 (Hose), used 1 SHIPPING (shipping and handling), and 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Avon, OH 44011
Marie V
Job Details: 04/06/2022
No show. Called office spoke with mp; O-emld tckt
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Westlake, OH 44145
Gabriel P
Job Details: 04/06/2022
Call whirlpool tech line spoke to robert we found panel not install properly causing slight pressure to door they want me to correct my mistake and order gear track and gears just in case that do not fixes it .customer will contact us if is working if is still having same issue then we will come to install gears ; ordrng 1 W11201777 (Drawer gear) and 1 W11444621 (Gear assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDEM00
Near North Ridgeville, OH 44039
David R
Job Details: 04/06/2022
"Replaced main control, UI and power supply board. Op Test Ok test ok."
We serviced a
MAYTAG DISHWASHER
Model MDB8951AWS
Near Lyndhurst, OH 44124
Brian M
Job Details: 04/06/2022
Cc that several screws are missing in door and door does not shut right Found that the upper screws going to panel are stripped and plastic is damaged Needs ui panel Panel is NLA ; ordrng 1 99003240 (Panel) and 1 99003394 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Willowick, OH 44095
Dan H
Job Details: 04/05/2022
"Customer complaint that water remains inside dishwasher, no water found inside tub, ran diagnostics no error codes found, ran test cycle , unit filled , washed , drained and heater is working, unit is operating as designed , advised customer to run hot water in sink before starting and that plastics will not dry in dishwasher"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCO22EVBL2
Near Chagrin Falls, OH 44022
Brian M
Job Details: 04/05/2022
"Cc same issue Damper randomly opening and closing and sticking Found issue to be damper control Customer owed refund on previous part.. use partial to pay for new part ; ordrng 1 WPW10594329 (control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model SDE305DAYW
Near Painesville, OH 44077
Joe O
Job Details: 04/05/2022
Installed blower. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model EGD4400WQ0
Near Eastlake, OH 44095
Dan H
Job Details: 04/05/2022
"Customer complaint that unit is not starting , confirmed, found door switch broken, jumped out, unit started, installed new door switch, op test good ; used 1 W10237959 (Door switch) from stock"
We serviced a
GE REFRIGERATOR
Model PFE29PSDCSS
Near Mentor, OH 44060
Joe O
Job Details: 04/05/2022
"Cc: not cooling properlyFound ff fan not running upon arrival. Found unit has updated software due. Ran diagnostics fan test. Fan not running. Needs ff evap fan, boot and module; ordrng 1 WR98R4546322 (Update module) and 1 WR24X27948 (Fan boot) and 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER8880AS0
Near Eastlake, OH 44095
Dan H
Job Details: 04/05/2022
"Installed new bake element, op test good"
We serviced a
WHIRLPOOL WASHER
Model RAL6245BW1
Near Cleveland, OH 44110
Jason N
Job Details: 04/05/2022
"Cc unit not spinning out Ran spin and drain mode, unit drains fine but basket is not moving. Checked drive block and tube, looks good. Basket cannot be disengaged from brake, brake is seized up. Noticed lot of oil coming from gearcase as well. Unit needs gearcase and drive tube/ brake assembly. ; ordrng 1 W10820043 (Drive tube/brake) and 1 3360629 (Gearcase)"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Parma, OH 44129
Manny
Job Details: 04/05/2022
"Calling tech line to document spoke to scott, he said thats not cover under warranty and stated to call customer service."
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Elyria, OH 44035
Angel
Job Details: 04/05/2022
Cc that unit was not starting. Ran diagnostics and unit turned on had no error codes also ran a test cycle and passed. Removed cap from drain pump and was clear of any obstruction. Can not find any issues with unit. Also ran a quick cycle to make sure unit ran as should and had customer set the unit up and noticed that she was still leaving the spin off explained to her again about issue with that. Unit went through the whole cycle no issues can not find any issues. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSD2574VEW10
Near Cleveland, OH 44143
Manny
Job Details: 04/05/2022
"Unit need ice maker. Ordering ice maker.; ordrng 1 WPW10300022 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Mayfield Heights, OH 44124
Manny
Job Details: 04/05/2022
"Replaced filter head, opt test ok advise customer to run about to quarts of water to prime the filter. Opt test ok"
We serviced a
MAYTAG RANGE
Model MGR6600FZ2
Near Eastlake, OH 44095
Dan H
Job Details: 04/05/2022
"Customer complaint that oven was clicking and smelled like gas, found a pan handle in drawer touching igniter , removed pan, oven lit right up and repeated, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Hiram, OH 44234
Brian M
Job Details: 04/05/2022
Installed valves OP Test Ok
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Willoughby, OH 44094
Dan H
Job Details: 04/05/2022
"Customer complaint of loud noise, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM03
Near Highland Heights, OH 44143
Joe O
Job Details: 04/05/2022
"Cc: not making ice, frost build up around ice box sealFound temps in ff section at 42 degrees, freezer at -1 degree. Found no stored ice maker error codes. Ice maker housing temps at 17 degrees. Ran ice maker harvest. Found ice maker fill tube frozen. Tested fill tube heater. Unit thawed. Advised customer it could have been caused from low pressure before replacing filter. Advised customer to monitor. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS
Near Kent, OH 44240
Brian M
Job Details: 04/05/2022
Installed heater Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Kent, OH 44240
Brian M
Job Details: 04/05/2022
"Cc unit wont unlock and wont spin Ran manual test found belt to slip off due to clutch not tight. Ran auto test unit functioning properly but it will not start a normal cycle will not start on anything other than test mode Needs control ; ordrng 1 W11498796 (Control), used 1 W11239857 (BELT) from stock"
We serviced a
ROPER DRYER
Model RED4440SQ0
Near Kirtland, OH 44094
Dan H
Job Details: 04/05/2022
"Customer complaint that unit started making noise then stopped working, unit is not starting, found thermal fuse open, jumped out, unit started and heated, unit needs new thermal fuse, customer does not want repair ; used 1 3392519 () from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS00
Near Brecksville, OH 44141
Manny
Job Details: 04/05/2022
"Cc unit no making ice, found ice maker motor stuck on harvest mode before it fills set unit in test mode, ran harvest test and motor homes and then it completed the harvest test, got out of test mode and ice maker started filling, advise customer to monitor and if he doesnt have ice at least half of the ice box, to give us another call and well take another look"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM0
Near Cleveland, OH 44113
Corina B
Job Details: 04/05/2022
"CC that the unit is not washing dishes. Confirmed. Found the pump and motor, not pumping the water. Will need a new pump and motor. ; ordrng 1 WPW10482480 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Highland Heights, OH 44143
Joe O
Job Details: 04/05/2022
Cc: not washingFound loose connection to sump. Reseated connection. Ran test cycle. Op test o
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Cleveland, OH 44113
Corina B
Job Details: 04/05/2022
Will need the front panel. The inner glass has a chip. Do not need the inner glass. Office to reschedule appointment ; saved tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cleveland Heights, OH 44118
Jason N
Job Details: 04/05/2022
"Cc unit not cooling ff section and ice buildup in freezerConfirmed evaporator and evaporator cover frosted over, very little airflow to ff section. Ran diagnostics defrost and bimetal test, bimetal is reading open, unit not defrosting. Unit needs evaporator harness. Customer also wants the RH door gasket replaced due to being torn. ; ordrng 1 W11334745 (Motor evap harness) and 1 W10830274 (Gasket)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lorain, OH 44055
Marie V
Job Details: 04/05/2022
"Replaced lid lock. Deleted error code , ran auto test. Started Cycle. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model NTW5100TQ0
Near East Cleveland, OH 44112
Jason N
Job Details: 04/05/2022
"Installed drive components. Ran fill and agitation test, good agitation. Switched to spin and drain mode. Unit drained and spun out properly. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WOD77EC0HS02
Near Cleveland Heights, OH 44106
Jason N
Job Details: 04/05/2022
"Cc unit not powering onUnit is a not yet installed, but customer states when they connected to power, display is not powering on, but they do have interior lights. Checked power in to unit, good power into main board p8 connector 123v. Checked power out to UI console, reading 14.5vdc. Checked all connectors on UI console, all checked good, unit needs UI console. ; ordrng 1 W11428578 (Console) and 1 W11261165 (ACU)"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Cleveland, OH 44102
Corina B
Job Details: 04/05/2022
"CC that the agitator is broken. Confirmed. Found the agitator and washplate broken. Will need a new agitator and washplate. ; ordrng 1 W10836692 (Barrel) and 1 W10846191 (Washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Grafton, OH 44044
Angel
Job Details: 04/05/2022
Cc that unit has a F8E4 error code. Verified and also found a F7E1 error code motor failure. Tried starting unit and it only hums unit will need wash pump replaced also ordering control. I will replace heater next visit since i still have to remove unit to replace pump. Ordering parts office to reschedule pump out of stock ; ordrng 1 W11416362 (Wash pump) and 1 W11410066 (Control)
We serviced a
MAYTAG DRYER
Model MGDC465HW1
Near Cleveland, OH 44108
Jason N
Job Details: 04/05/2022
"Cc smells like gas inside unitCustomer stated there is always a gas smell inside the unit. Checked all gas connections on unit, found leak at gas line connections in rear of unit. Coupling to gas tube was not installed with pipe sealant. Removed and reinstalled with pipe sealer. Turned gas on and rechecked for leaks, none found. Dryer op test good."
We serviced a
MAYTAG WASHER
Model WTW5700XW3
Near Cleveland, OH 44109
Corina B
Job Details: 04/05/2022
"CC that the basket does not move. Confirmed. Found the basket seized. Oil leaking from the gearcase. Will need a gearcase and washplate. ; ordrng 1 W11454372 (Gearcase) and 1 WPW10215115 (Washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Strongsville, OH 44136
Angel
Job Details: 04/05/2022
"Recovered refrigerant replaced filter drier, valve and hinge cover put into a vacuum and unit would not hold vacuum would be in 26 vacuum and start going up to 0psi. Called BJ and asked me to do a nitrogen test at 145psi tested and could not find any leaks also took apart freezer to make sure and nothing. Called techline and explained issue and stated it will go under review and they will contact customer as soon as possible.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Strongsville, OH 44136
Angel
Job Details: 04/05/2022
Cc that unit has left seal coming off and foot bent. Checked all four rollers and could not see any if them bent. Also checked seal and it has insulation coming off as well unit will need door replaced. Ordering door.; ordrng 1 LW10918659 (Door)
We serviced a
MAYTAG DRYER GAS
Model MGD5500FW0
Near Solon, OH 44139
Joe O
Job Details: 04/05/2022
Cc: rattling noiseCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found debris under lint screen by blower housing removed. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Broadview Heights, OH 44147
Manny
Job Details: 04/05/2022
"Cc that unit is leaking water from right side, checked drain ports and FF is clear Fc has ice on it , took crisper drawer out and found a plastic cap underneath the drain causing the unit not to drain therefore causing a leak, removed plastic cap and verified drain port is clear and its. Reassembled unit and advise customer to monitor the unit and if he sees more water to give us a call and we will take another look. Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SAS1
Near Kent, OH 44240
Brian M
Job Details: 04/05/2022
"Cc unit not washing Found sump not creating enough pressure Needs sump assembly ; ordrng 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Cleveland, OH 44108
Jason N
Job Details: 04/05/2022
"Cc unit leaking hot water into unit during cycleCustomer stated she has to turn hot water valve off after cycle. Confirmed water leaking into unit. Unit needs inlet valve replaced. Customer declined repair, estimate only. ; used 1 W11038689 (Valve) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near North Royalton, OH 44133
Corina B
Job Details: 04/05/2022
Replaced the harness. Used the wire from the interlock switches for the wire harness. Opt test ok ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Broadview Heights, OH 44147
Manny
Job Details: 04/05/2022
"Cc unit has a clicking noise and cant find where its coming from, verified and heard clicking noise, running test mode was able to find where noise comes from, noise its coming from the back. Pull unit out and and noise is gone found a piece of tape hitting the cond fan when unit was pushed all the way back, removed tape opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chagrin Falls, OH 44023
Joe O
Job Details: 04/05/2022
Cc: not advancing through cyclesFound error codes f8e1(long fill no fill) f7e5(motor fault). Found low cold water pressure. House pressure is good. Needs water valve and actuator. ; ordrng 1 W11038689 (valve) and 1 W10913953 (actuator)
We serviced a
MAYTAG REFRIGERATOR
Model MFT2772HEZ00
Near Cleveland, OH 44108
Jason N
Job Details: 04/05/2022
"Cc unit not cooling, not making ice. Found freezer section at 12 degrees, 52 in ff section, no airflow to ff section. Also found evaporator tray is iced over, ice buildup on bottom of freezer. Ran step 3 diagnostics, evaporator fan not working. Customer stated she has parts from another company that they never installed. Customer has the evaporator fan motor/harness. Quoted service and installation labor, but no part guarantee. Customer stated she has an extended warranty. Advised I dont show any information on that in my job, she will have to contact her warranty company. ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Garfield Heights, OH 44125
Corina B
Job Details: 04/05/2022
CC that the unit is leaking from the water inlet and the drip pan. Unit was not installed. Started a cycle no leaks from the inlet or by the drain pan. Advised cust when installing the dishwasher to have a slight angle towards the back. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8000BW0
Near Kent, OH 44240
Brian M
Job Details: 04/05/2022
"Cc u it is loud when spinning Needs bearing kit ; ordrng 1 W10435302 (bearing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TF
Near Cleveland, OH 44105
Corina B
Job Details: 04/05/2022
CC that the ice is not dispensing. Confirmed. Found the auger arm broken from the ice bin. Will need a new bin. Cust can install part. ; ordrng 1 241860803 (Ice bin)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Chagrin Falls, OH 44023
Joe O
Job Details: 04/05/2022
"Cc: intermittently not spinning out clothesFound no stored error codes. Unit is not leveled due to floor. Lid lock is functioning, unit filling washing agitating and not spinning. Found hub worn. Replaced hub. Ran auto test and calibration. Op test ok; used 1 W10528947 (HUB) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near South Euclid, OH 44118
Jason N
Job Details: 04/05/2022
"Cc unit lid lock broken Confirmed lid lock strike is broken off inside latch. Replaced strike and lid latch assembly using customer supplied pre Id parts. Ran auto test, all functions passed. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHB0
Near Streetsboro, OH 44241
Brian M
Job Details: 04/05/2022
Cc unit leaking Could not duplicate a leak but suspect spray arms causing issue do to food particles and and lower spray arm split Customer to install No need for return visit ; ordrng 1 W10837249 (spray arm lower) and 1 WPW10498900 (spray arm)
We serviced a
WHIRLPOOL RANGE
Model RF396PXYW4
Near Streetsboro, OH 44241
Brian M
Job Details: 04/05/2022
Cc unit not heating Ran test bake to 350 no issue with unit heating up Advised to watch
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS01
Near Strongsville, OH 44136
Angel
Job Details: 04/05/2022
"Recovered refrigerant replaced filter drier, valve and hinge cover put into a vacuum and unit would not hold vacuum would be in 26 vacuum and start going up to 0psi. Called BJ and asked me to do a nitrogen test at 145psi tested and could not find any leaks also took apart freezer to make sure and nothing. Called techline and explained issue and stated it will go under review and they will contact customer as soon as possible.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS04
Near Middleburg Heights, OH 44130
Angel
Job Details: 04/05/2022
"Cc that unit will make couple of ice. Verified temperatures and freezer is at 2* and ff section is at 38*. Ran diagnostics and found error code for ice maker E2 lost home position. Cycled ice maker and worked also did the fill test unit is not receiving enough water. Ordering ice maker because of error code also ordering heater, valve, and ui.; ordrng 1 W11482383 (Valve) and 1 W11483245 (Icemaker) and 1 W11330971 (Ui) and 1 W11226501 (Heater)"
We serviced a
KENMORE DISHWASHER
Model 66514573N612
Near Beachwood, OH 44122
Brian M
Job Details: 04/05/2022
Installed pump Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Olmsted Falls, OH 44138
Angel
Job Details: 04/05/2022
Replaced panel. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KOCE507ESS11
Near Chesterland, OH 44026
Dan H
Job Details: 04/05/2022
"Customer complaint of screeching noise coming from turn table, heard slight squeak from wheels under tray, unit needs new turntable cam and wheels, not scheduling return appointment, customer will install ; ordrng 1 W11110134 (Wheels) and 1 W11179756 (Cam)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Painesville, OH 44077
Dan H
Job Details: 04/05/2022
"Customer complaint of frost build up, found freezer section evaporator not defrosting completely, defrost thermistor is good, heater is good, unit needs new control, customer does not want repair at this time ; ordrng 1 WPW10675033 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE304LPA0
Near Painesville, OH 44077
Dan H
Job Details: 04/05/2022
"Customer complaint of that wheels broke off and melted, heater is working, installed new wheels, op test good"
We serviced a
SAMSUNG DRYER
Model DV45K7600EW/A3
Near Chagrin Falls, OH 44023
Joe O
Job Details: 04/05/2022
Cc: noise during operationFound idler pulley worn. Needs idler pulley. Replaced idler pulley. Tested. Op test ok ; used 1 DC93-00634A (IDLER PULLEY) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Independence, OH 44131
Manny
Job Details: 04/05/2022
"Cc unit console not working, verified and replaced console with pre id part, ran test opt test ok, took core for return"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Rock Creek, OH 44084
Dan H
Job Details: 04/05/2022
"Customer complaint that unit is leaking, started normal wash cycle, unit filled and began washing, canceled and let drain, ran manual test cycle, tested all valves and pumps, no leaks found, unit is operating as designed"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFZ07
Near Madison, OH 44057
Dan H
Job Details: 04/05/2022
"Customer complaint of loud noise, noise is coming from evaporator fan motor, installed new evaporator fan motor, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Lorain, OH 44052
Angel
Job Details: 04/05/2022
Replaced ui and control and steamed out evaporator again. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ
Near Mentor-on-the-Lake, OH 44060
Brian M
Job Details: 04/05/2022
Installed icemaker OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model GW399LXUS06
Near Cleveland, OH 44124
Jason N
Job Details: 04/05/2022
"Cc unit oven not heating up properlyRan bake test, ignitor glowing but only drawing 2.7A. Ignitor is weak and will need replaced. Replaced ignitor using truck stock part. Ran bake test to 300 degrees, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Seven Hills, OH 44131
Manny
Job Details: 04/05/2022
"Cc that unit is banging and moved when start banging, ran diagnostics and no error codes found, ran auto cycle and unit has no issues, unit is lower in the front level unit and ran cycle with 4 large towels and not banging, advise customer to arrange clothes around the tub, and if they hear banging to stop rearrange and restart the cycle, unit is working as designed, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Middleburg Heights, OH 44130
Marie V
Job Details: 04/05/2022
Cc that the unit is not washing with hot water. Ran diag found error code F0E4 spin limited by water temp. Followed steps on the tech sheet. Water valve reading in range. Unit will need main control. Office will contact once they have eta on the parts; ordrng 1 W11419171 (Control)
We serviced a
WHIRLPOOL WASHER
Model CAE2743BQ0
Near Brook Park, OH 44142
Marie V
Job Details: 04/05/2022
"Cc that the unit is not spinning and loud. Rand Ian found error code F0E2 oversuds detected F0E5 off balance load. Tilted unit found lots of black grease and oil that came out of gearcase. Unit will need, gearcase, belt, cam and shifter. Cust will review. Will call back if they want to continue ; ordrng 1 W11159068 (Gearcase) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11212745 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Rocky River, OH 44116
Marie V
Job Details: 04/05/2022
Cc that the bottom spray arm was not moving and not washing properly. Found spray arm is clogged. Also expla cust that the diverter switch from top to bottom spray arm. I also found middle spray arm clogged. Cust will install.; ordrng 1 WPW10448645 (Spray arm)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT190SAYM3
Near Avon, OH 44011
Marie V
Job Details: 04/05/2022
"Ccthat the unit is leaking, confirmed. Found seal at the pump leaking. Took pics of water evidence of leaking. Cust will continue want appointment for the 12.; ordrng 1 WPW10605058 (Pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2311LWPA
Near Windsor, OH 44099
Joe O
Job Details: 04/05/2022
"Cc: h1 errorFound unit displaying hi temp in freezer section. Found temps in ff section at 39 degrees, freezer at 4 degrees. Reset alert. All fans functioning and compressor. Advised customer to monitor. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Cleveland, OH 44103
Corina B
Job Details: 04/05/2022
"CC that there is a loud noise in the washer and the dryer trips the breaker. Ran diag F0E5 OFF BALANCE LOAD DETECTED. Started a quick cycle with clothes. Advised cust to wrap the clothes around the agitator and to use 1-2 tablespoons of he detergent. One jacket will cause an off balance load. Started the dryer let run for several minutes opened and closed the door, not tripping the breaker. Breaker could be getting weak, to trip. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Euclid, OH 44132
Corina B
Job Details: 04/04/2022
Replaced the adjusters. Opt test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Newbury Township, OH 44065
Brian M
Job Details: 04/04/2022
"Cc unit not washing Found sump motor getting but just humming Needs sump ; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DISHWASHER
Model GDT580SGF2WW
Near Rootstown, OH 44272
Brian M
Job Details: 04/04/2022
"Cc u it will not start Found that unit has communication errors but will run in diagnostics mode Needs ui and control ; ordrng 1 WD21X22276 (dishwasher main boar) and 1 WD21X22177 (interface user top), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Strongsville, OH 44136
David R
Job Details: 04/04/2022
Cc unit not draining. Cleared all codes. Replaced drain pump. Ran quick wash and diagnostics. Good. Draining correctly. Op Test Ok.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Columbia Station, OH 44028
Angel
Job Details: 04/04/2022
Cc that unit will work fine but the cancel button will not work. Tested unit and the cancel will not work unit will need the control replaced. Ordering control; ordrng 1 W11159621 (Control)
We serviced a
WHIRLPOOL DRYER
Model GEW9250PW1
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 04/04/2022
"Installed heater element. Ran dryer op test, good heat. Op test good"
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near Madison, OH 44057
Joe O
Job Details: 04/04/2022
"Cc: not heatingChecked all fuses. Ohmed out contacts in timer. Found contacts open in timer. Needs timer; ordrng 1 W10894766 (timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Madison, OH 44057
Joe O
Job Details: 04/04/2022
Cc: interior lights outInstalled led board and module. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFE361LVQ0
Near Mantua, OH 44255
Brian M
Job Details: 04/04/2022
Installed power cable and terminal block OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Strongsville, OH 44149
Angel
Job Details: 04/04/2022
Replaced damper tested for customer. Opt test ok.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Euclid, OH 44117
Corina B
Job Details: 04/04/2022
Replaced the valves. Opt test ng. F4e1 is coming up F4E1 Wash heater relay error or no feedback signal. Ohmed out the wires 20 ohms. In range. Will need a main control. Office to reschedule appointment ; ordrng 1 W11550649 (Control)
We serviced a
AMANA DRYER
Model NGD4655EW3
Near Amherst, OH 44001
Marie V
Job Details: 04/04/2022
"Cc that the unit is not drying the clothes they are damp by the end of the cycle. Started unit, unit is cycling between 180* and 130* verify airflow outside. Not good. No air is coming out at all. Explain cust they way that the unit works and why is taking too long. Left phone number for cust to call and get the vent cleared out. Unit is working as designed."
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWP3
Near Brecksville, OH 44141
Manny
Job Details: 04/04/2022
"Came to replace tub, removed unit from cabinet went to remove sump pump when I noticed that all components on the bottom are corroded and rusted unit has too much damaged and corrosion, no worth repairing, customer will contact Jennair and see what they can do for them.; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10195536 (water inlet port), rqstng P&A on 1 WPW10195039 (float switch), ordrng 1 W10873429 (housing) and 1 WPW10195036 (float assembly) and 1 WPW10463906 (Screen) and 1 WPW10531320 (drain pump) and 1 WPW10333330 (arm-spray) and 1 W11259786 (track) and 1 W11259785 (track) and 1 WPW10546503 (adjuster) and 1 WPW10705575 (sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 04/04/2022
"Cc unit only putting on hot water when set for coldRan diagnostics manual fill tests 1 and 2, found hot and cold water reversed. Corrected water connections. Ran quick wash test set to cold. Unit added cold water and started washing. Op test good."
We serviced a
AMANA RANGE
Model ACR2303MFW5
Near Willoughby, OH 44094
Jason N
Job Details: 04/04/2022
"Cc unit oven not working, cooktop burners are workingChecked power in to unit, found N missing at terminal block from house receptacle. Advised customer to contact electrician to inspect."
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Parma, OH 44134
Angel
Job Details: 04/04/2022
Replaced console tested unit to make sure it had sound. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Brooklyn, OH 44144
Angel
Job Details: 04/04/2022
Cc that unit is banging around. Ran diagnostics and no error codes made sure suspension was good and it was also made sure basket was not loose also tried leveling out unit a little better because the legs were almost all out but the way the floor is you have to extend the legs to level it. Asked customer if he had some towels to run a rinse/spin to see what it would do when it goes into a spin. Rinse/spin finished with no issues at all. Explained to customer to make sure a full load is 6 to 8 regular bath towels and to try to keep clothes classified so they can try to prevent issues with having more weight on one side like mixed loads causing the issue with going off balance. Can not find an issue with unit. Called techline and spoke with Travis explained issue and stated that everything i checked was good and that it was user error
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD25DFXFN00
Near Strongsville, OH 44136
David R
Job Details: 04/04/2022
"Cc unit not cooling, just moved into house 4 days ago. Came in, unit compressor kicked on. All fans running. Gave 20-30 mins, unit FZ is cooling down in temp. Advised customer to put a bottle of water in both sections and monitor. SVC only."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near University Heights, OH 44118
Corina B
Job Details: 04/04/2022
CC that the unit is not draining. Confirmed. Found the drain hose blocked with food. Cleared hose. Started a cycle drained. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 04/04/2022
Replaced the knob. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Madison, OH 44057
Joe O
Job Details: 04/04/2022
"Cc: not drainingFound unit attempted to drain. Pump is running, no water draining. Needs drain pump and standing water drained.; ordrng 1 WPW10661045 (drain pump), used 1 SHIPPING (shipping and handling) from stock"