We serviced a
MAYTAG WASH/DRY STACK
Model LSE7806ACE
Near Ashtabula, OH 44004
Joe O
Job Details: 05/06/2021
"Cc: screeching noiseFound rollers worn. Needs rollers; ordrng 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WALL OVEN
Model CWG3100AAB
Near Geneva, OH 44041
Joe O
Job Details: 05/06/2021
Installed sensor. Ran test bake. Unit averaging 347 degrees. Going to leave and unit started flashing f3 error. Needs clock. Clock is discontinued; ordrng 1 12001620 (clock asm(discontinued))
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Olmsted Township, OH 44138
David R
Job Details: 05/06/2021
Replaced parts. Tested. Ran diagnostics test 51/52. Good. Op test ok
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 05/06/2021
Ui has been replaced. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 05/06/2021
Cc that washer was walking on them. Verified and we had to level the unit and explained to customer that they could only load washer with 6 to 7 regular bath towels and only 2 tablespoons of detergent. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB855DC4
Near Berea, OH 44017
David R
Job Details: 05/06/2021
"Customer threw away old lid already, possible had the hinge parts needed still inside. Ordering; ordrng 1 WP8563965 (Left bracket) and 1 WP8572974 (Right hinge) and 4 W11404293 (Screw)s"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma Heights, OH 44130
Gabriel P
Job Details: 05/06/2021
Shifter came out of pulley there is a service pointer to change it for the original one replace from truck stock opt test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHT2117NF4
Near Ashtabula, OH 44004
Brian M
Job Details: 05/06/2021
Installed icemaker Ran test harvest OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ
Near Avon, OH 44011
Corina B
Job Details: 05/06/2021
Replaced the drain pump. Optest ok.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ
Near Willoughby Hills, OH 44094
Jason N
Job Details: 05/06/2021
Replaced main control
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Avon, OH 44011
Corina B
Job Details: 05/06/2021
CC that the wiring needs checked. Found the screw to the terminal block stripped. Replaced the terminal block from t/s. Optest ok. ; used 1 279320 (BLOCK-TERM) from stock
We serviced a
GE WASHER
Model WCVH6800J2WW
Near Shaker Heights, OH 44122
Dan H
Job Details: 05/06/2021
"Installed new belt, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHV0
Near Strongsville, OH 44136
David R
Job Details: 05/06/2021
Cc unit is squeaking when pulling forward top racks and making clicking noise when opening up door all the way. Adjusted kickplate because it was hitting door when opening. Adjusted top rack. Had customer test. Good. No noises. Op test ok
We serviced a
GE RANGE
Model JGB918SEL3SS
Near North Royalton, OH 44133
David R
Job Details: 05/06/2021
"Replaced part, tested, ran unit at bake 350, good, cycling. Op test ok"
We serviced a
WHIRLPOOL DRYER
Model LGR4634JQ1
Near Euclid, OH 44132
Dan H
Job Details: 05/06/2021
"Installed new belt, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model KDPM604KPS0
Near Cleveland, OH 44130
Gabriel P
Job Details: 05/06/2021
Cc that unit is leaking from bottom left hand corner. Verified ran a normal cycle and a rinse and no leaks were detected. Asked customer to monitor for now and she would get a chance to record leak to please do it to try to track down issue. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW
Near Mentor, OH 44060
Dan H
Job Details: 05/06/2021
"Customer complaint that unit is not working, after wiring up unit and plugging in, unit was flashing waiting for start button to be pressed, pressed start, unit started right up, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Mentor, OH 44060
Dan H
Job Details: 05/06/2021
"Customer complaint that unit is not dispensing ice, confirmed, found wire broken where wire run through door, unit needs new freezer section door, customer does not want repair ; ordrng 1 LW11037733 (Frz Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Dan H
Job Details: 05/06/2021
"Customer complaint that leds are out, installed new freezer section led module, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Strongsville, OH 44136
Gabriel P
Job Details: 05/06/2021
Ui and main control has been replaced. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WEE730H0DS0
Near Parma, OH 44134
David R
Job Details: 05/06/2021
"Cc unit reaching 600* and giving F6E1 error. Over temp. Followed tech sheet. Tested harness and sensor from control, reading 1072, in range. Will need to replace control and also recommend replacing sensor as well. Customer paid SVC, do not order parts ; ordrng 1 W10833885 (Sensor) and 1 W11050557 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHW
Near Strongsville, OH 44149
Gabriel P
Job Details: 05/06/2021
Cc that ice maker is making loud noise. Verified and we manually cycled the ice maker and no noises coming from unit or ice maker. What we found was that the line in the back of the unit going to the ice maker popped off the valve so we reinstalled and cycled again and working as designed. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Broadview Heights, OH 44147
David R
Job Details: 05/06/2021
Replaced parts. Adjusted front feet up. Tested. Let run for 20 mins. Good. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFC
Near Andover, OH 44003
Brian M
Job Details: 05/06/2021
Installed UI Ran auto testOP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Avon, OH 44011
Marie V
Job Details: 05/06/2021
"Replace parts, no gas leaks, preheated unit to 400*. Op test ok. Unit while preheating never shut down like it was doing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Avon, OH 44011
Marie V
Job Details: 05/06/2021
"Replaced all parts, op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC7HS02
Near Gates Mills, OH 44040
Jason N
Job Details: 05/06/2021
"Cc unit lower oven stayed on after running first bake.Customer stated the lower oven was still on for over an hour after first bake on both upper and lower ovens. Customer stated they could still feel heat. They shut breaker off and called for service. Turned breaker back on for unit, ran bake test on both upper and lower ovens to 300 degrees. Let preheat and cycle, then shut off both ovens and measured temps, both cavities temps dropping slowly, cooling fan is on. Unit is working as designed. Called wp techline. Safety documentation."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, OH 44024
Brian M
Job Details: 05/06/2021
Cc of leak Found no leak at this time Advised on soap usage
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near Avon, OH 44011
Marie V
Job Details: 05/06/2021
"Replaced part. Cleaned all glass from inside door and outside. Still advised cust to clean floor one more time just to make sure that theres no more glass on floor, tested oven. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW
Near Avon, OH 44011
Corina B
Job Details: 05/06/2021
"CC that the unit does not work. Ran diag F0E2 OVER SUDS CONDITION DETECTED.. Ran a manual test for the lid lock, agitate and spin. Working as designed. Optest ok."
We serviced a
FRIGIDAIRE DRYER
Model FFLE3911QW0
Near Mentor, OH 44060
Joe O
Job Details: 05/06/2021
"Installed harness, and thermal fuse. Ran test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Westlake, OH 44145
Corina B
Job Details: 05/06/2021
CC that the deli drawer is not closing. Found the evaporator has frost and ice building up. Found a service pointer W11092686 to replace the drain pan. Found the evap fan not running. Will need a new drain pan and fan. ; ordrng 1 W11087438 (Fan) and 1 W11457241 (Drain pan)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Avon, OH 44011
Corina B
Job Details: 05/06/2021
Replaced the bellow. Started a cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Highland Heights, OH 44143
Joe O
Job Details: 05/06/2021
"Installed hinges. Tested. Ran test bake, tested. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Cleveland, OH 44109
Corina B
Job Details: 05/06/2021
"Entitlement is good. CC that there is no sound, loud noise In a spin off balance. Ran diag F3e3 water temperature, f0e5 off balance, f0e3 overload, f0e9 off balance paused. The basket leaning forward, leveled the basket. Checked the water valves, Checked the sound, on high. Will need a new control and ui. Office to reschedule ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)"
We serviced a
AMANA DISHWASHER
Model ADB1000AWB1
Near Maple Heights, OH 44137
Corina B
Job Details: 05/06/2021
CC that the soap dips does not open. Started a cycle with no detergent dispenser opened. Started a cycle with detergent dispenser opened. Called BJ spray arm spinning. Checked the gasket and spray arm good. Advised cust to run the hot water in the sink before starting the dishwasher. Optest ok.
We serviced a
WHIRLPOOL DRYER
Model WED6120HC1
Near Mentor, OH 44060
Dan H
Job Details: 05/06/2021
"Installed new user interface, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Warrensville Heights, OH 44128
Corina B
Job Details: 05/06/2021
Repaired the liner. Optest ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
SAMSUNG DRYER
Model DV45K6200GWA3
Near University Heights, OH 44118
Jason N
Job Details: 05/06/2021
"Installed customer supplied gas valve assembly. Ran dryer op test several times. Unit buzzed on the first test, no unusual noises after that. Advised customer may be the motor but because we are unable to diagnose properly when the sound does happen, its just guessing at this point. Customer not continuing with this repair."
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Cleveland, OH 44110
Joe O
Job Details: 05/06/2021
"Cc: not coolingFound temps at 68 in freezer and 58 in ff section. Found no frost pattern on evaporators. Found resting pressure at 70 low side, and 74 high side. Running pressures at 68 low side and 115 high side. 3 way valve is not opening. Needs 3 way valve. Valve shows under 10 year parts only warrantyValve shows out of stock, office to reschedule; ordrng 1 W11429997 (Valve)"
We serviced a
MAYTAG WASHER
Model MHW6630HW
Near University Heights, OH 44118
Joe O
Job Details: 05/06/2021
"Cc: sd error, stopping middle of cycleFound error code f0e2(over suds). Ran quick wash to test pressure system. Found excessive suds in unit. No detergent was left in dispenser prior to cycle. Advised customer on soap usage. Pressure system checks good. Unit has good drain flow. Ran quick test cycle. Unit functioning as designed. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Broadview Heights, OH 44147
David R
Job Details: 05/06/2021
"Cc unit leaking, hasnt used in years. Ran unit for half an hour. No leaks. Washing correctly and drained all water out. Unit working correctly. Op test ok"
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF57R16FW04
Near Independence, OH 44131
David R
Job Details: 05/06/2021
"Cc unit not latching. When trying to latch, the lock is working correctly but the part on the cabinet that it is suppose to lock to is facing the wrong way. Calling techline, techline said the lock is part of the door. Ordering door. Let customer know to make sure to check door and check latch when new door arrives. ; ordrng 1 W11178521 (Badge) and 1 W10746776 (Door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ07
Near South Euclid, OH 44118
Corina B
Job Details: 05/06/2021
"CC that the water and ice are not working. Removed the filter used the bypass plug, water started coming out. Advised cust to use certified filter. Optest ok."
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, OH 44134
Jason N
Job Details: 05/06/2021
"Cc unit not finishing cycles, codes f9e1Customer states it will not finish the cycle, and leaves water on the bottom.Ran diagnostic, found code f9e1 for drain problem. Did not install pre Id part, as this not the drain pump. Ran diagnostics test cycle, all functions passed. Found unit is tilted forward excessively. Adjusted unit leveling for a slight tilt back using leveling feet. Started quick wash cycle. Let wash and drain several times. Unit is operating as designed at this time, could not duplicate drain issue."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF992FIFM00
Near Chesterland, OH 44026
Corina B
Job Details: 05/06/2021
"CC that the ff is not cooling. Found a lot of ice on the evap. Ran step 128 program 6.0.0. Service pointer W11033419D. To replace the control and cover. ; ordrng 1 W11389712 (Control) and 1 W10889841 (Cover), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Elyria, OH 44035
Gabriel P
Job Details: 05/06/2021
"Found burn control again and also not draining check all harness for continuity pass check resistance to each part and found drain pump with only 2 ohms and it suppose to be 15 to 60 ohms it is shorting this control board is going to need control and drain pump of reach out customer for schedule ; ordrng 1 WPW10348269 (Drain pumps) and 1 W11225084 (Control), used 1 WPW10348269 (Defected drain pump need one) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near South Euclid, OH 44121
Jason N
Job Details: 05/06/2021
Installed shelf and support. Filled in liner cracks with epoxy. Advised customer to allow 24 hrs for epoxy to fully cure.
We serviced a
KITCHENAID DISHWASHER
Model KDPM704KPS0
Near Westlake, OH 44145
Marie V
Job Details: 05/06/2021
"Cc that the unit has an error codes of F9E1 and that it will work but you have to let it for a min and then try, seems like is overheating. Ran diag found error code F9E1 product not draining, replaced drain pump, tested unit let it run and verify that theres no leaks. Pass, deleted error code. Op test ok"
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Lakewood, OH 44107
Marie V
Job Details: 05/06/2021
"Cc that the unit turns on but does not start. Turned u it on and try to start a regular cycle and motor hums but does not start and then it stops. Try to spin basket to see if it will continue, it will go for a second and then it stops and it will go again and then it will stop. Took unit apart and checked Voltage 120V when starting, motor smells like burn. Unit will need new motor. Blower wheel is clear nothing on the way preventing from tumbling. ; ordrng 1 279787 (Motor) and 1 W10847984 (Switch)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYE6
Near Lakewood, OH 44107
Marie V
Job Details: 05/06/2021
"Cc that the unit will fill and drain but does not run. Tested unit. Control is sending 120V to motor, motor sounds like is trying but nothing happens unit will need new pump motor. Cust will call if they want to continue with repair ; ordrng 1 WPW10482480 (Pump assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Cleveland, OH 44124
Joe O
Job Details: 05/06/2021
"Installed ice maker. Cycled ice maker, filled. Op test ok"
We serviced a
WHIRLPOOL DRYER GAS
Model WGD7300XW0
Near Mantua, OH 44255
Brian M
Job Details: 05/06/2021
Cc unit jumping time Found unit to heat up normally but in timed dry unit will jump timing Also there is a scraping noise coming from rollers Needs UI and control and belt kit Parts not in stock office to schedule ; ordrng 1 WPW10298648 (console) and 1 WPW10294316 (cntrl-elec) and 1 4392067 (dryer repair kit)
We serviced a
MAYTAG WASHER
Model MVWC425BW1
Near Maple Heights, OH 44137
David R
Job Details: 05/06/2021
"Customer just moved in, unit about 8 years old. Customer complaint not moving from spin. F9E1 long drain, F7E1 basket speed fault, F2E1 stuck key. Found basket not moving. Gearcase binding up, loud. Will need new drive system, gearcase, hub, pulley. Customer paid SVC. Do not order parts ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (Pulley) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH
Near Streetsboro, OH 44241
Brian M
Job Details: 05/06/2021
Cc of noises Found all noises customer is hearing is normal operation sounds OP Test Ok
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Aurora, OH 44202
Brian M
Job Details: 05/06/2021
Customer had concerns about microwave Advised that there is a known issue and according to a service pointer that recommends a door replacement Ran test bake to 350 unit heating up properly ; ordrng 1 W10775493 (glass-door) and 1 W10687342 (door/mw) and 1 WPW10128850 (arm) and 1 W11214480 (arm)
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Streetsboro, OH 44241
Brian M
Job Details: 05/06/2021
Installed agitator OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KSRD22FKBT02
Near Lakewood, OH 44107
Marie V
Job Details: 05/06/2021
"Cc that the unit is freezing things on fresh food section and that the freezer is colder than before. Took temps 36* on fresh food section and -3 on freezer and unit still running. Unit has a complete frost pattern and unit is set to 2 on freezer and 2 on fresh food section recommended is between 2 and 3. Unit will need new thermostat , cust paid Part and SC; ordrng 1 WP2315562 (Thermostat), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44102
Marie V
Job Details: 05/06/2021
"Cc that the unit left some white detergent on clothes, and they washed a blanket and it was soaking wet. Ran diag found error code of F0E5 off balance load. Called Whirlpool tech line. They said not to send us back for noises and shaking, the shaking is due to the floor not level. Added clothes to unit and filled with water and ran agitation and drain and spin. Check unit at the bottom everything is in place . Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Amherst, OH 44001
Marie V
Job Details: 05/06/2021
"Replaced parts, ran diag found F8E5 hot and cold reverse. Check valves they were reverse. Corrected issue , ran auto test and calibra. Op test ok"
We serviced a
KITCHENAID WALL OVEN
Model KOCE500ESS09
Near Garfield Heights, OH 44128
Brian M
Job Details: 05/06/2021
Replaced seal on oven OP Test Ok Customer then had a complaint about upper microwave door not always closing Per service pointer needs door hinges have already been replaced ; ordrng 1 W10687342 (door/mw) and 1 W10775493 (glass-door) and 1 WPW10128850 (arm) and 1 W11214480 (arm)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Solon, OH 44139
Brian M
Job Details: 05/06/2021
"Cc of dents in door and unit not level Found dents in door but nothing will fix it Can not level unit any further due to punch points on cabinets. Nothing can be done without replacing doors ; ordrng 1 W10915640 (dor-fip) and 1 W10910852 (dor-fip) and 1 W10910835 (dor-fip), used 3 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Painesville, OH 44077
Dan H
Job Details: 05/06/2021
"Customer complaint that unit is not starting, confirmed, found 120vac to control, unit needs new control ; ordrng 1 W11116590 (Cntrl)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Painesville, OH 44077
Dan H
Job Details: 05/06/2021
"Installed new cooktop, unit is not installed, unable to test"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Painesville, OH 44077
Dan H
Job Details: 05/06/2021
"Customer complaint that oven light is not working, confirmed, found harness for light not connected to control, connected, op test good"
We serviced a
KENMORE WASHER
Model 110.2510231
Near Novelty, OH 44072
Joe O
Job Details: 05/06/2021
"Cc: stopping in spin cycleFound error code f2e1(stuck key) f7e1(basket speed fault). Ran tachometer test. Unit is reading basket speed. Ran auto test and calibration. Needs controlCustomer does not want to repair at this time; ordrng 1 W10582044 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR COOKTOP ELE
Model JIC4430XB0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 05/06/2021
Installed cooktop. Op test ok
We serviced a
GE WASHER
Model WCVH6800J2WW
Near Shaker Heights, OH 44122
Brian M
Job Details: 05/06/2021
"Cc unit not spinning Found belt snapped and rear pulley loose Needs pulley and belt reorderd ; ordrng 1 WH07X10016 (drive pulley kit) and 1 WH08X10024 (driving_belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT314TFDW
Near Brooklyn, OH 44144
Corina B
Job Details: 05/05/2021
CC That there are screws missing from the freezer door. Confirmed. Will need screws. ; ordrng 4 WP489497 (Screw)s
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ
Near Ashtabula, OH 44004
Joe O
Job Details: 05/05/2021
Cc: pipes banging when fillingRan test cycle. Found small amount of chatter from pipes. Needs water valve; ordrng 1 WPW10327249 (water intake valve)
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS2
Near Grafton, OH 44044
David R
Job Details: 05/05/2021
"Cc unit not making ice. Found drain cap turned, almost off but loose enough for water to drop through. Unit called for water, water all draining through cap, showed customer, tightened, reservoir filled up. Started going through ice making. Give time for unit to make ice and drop. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Westlake, OH 44145
Marie V
Job Details: 05/05/2021
"Cc that they plugged unit in and is not turning on. Confirmed, found main power cord not connected to the cabinet of the unit. Plugged in, op test ok advice cust to allow unit 25 hours to reach normal temps."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS
Near Cleveland, OH 44121
Jason N
Job Details: 05/05/2021
"Cc unit freezer not cooling and PO code comes up.Found unit freezer cold, but reading 25 degrees. Ran diagnostics test 3, found running step 4 causes unit to lose power resulting in PO code. Checked freezer evaporator fan motor, found fan blade stuck in ice, evaporator iced over. Ran manual defrost test 38, defrost heater turned on, defrost circuit is good. Unit needs control and freezer evap fan. Control not showing in stock from Marcone, office to contact customer for next service date. ; ordrng 1 W11109595 (Evaporator fan w/harness) and 1 WPW10675033 (Main control)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ravenna, OH 44266
Brian M
Job Details: 05/05/2021
Installed water valve Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Dorset, OH 44032
Joe O
Job Details: 05/05/2021
Cc: ice dispenser making noiseTested ice multiple times. Could not duplicate issue. Ice maker cycled. Op test ok
We serviced a
KITCHENAID COOK TOP
Model KICU500XSS01
Near Thompson, OH 44086
Joe O
Job Details: 05/05/2021
"Cc: not functioning, burning smellFound error code f47(emi filter board). Found fuse blown on emi filter board blown. Needs moduleCalled whirlpool tech line spoke with Leon. He stated to replace the module. Spoke with whirlpool safety, stated to replace the module.Entitlement shows module under a parts only warranty; ordrng 1 W10857230 (module)"
We serviced a
JENN-AIR RANGE
Model JDR8895AAS
Near Bay Village, OH 44140
Marie V
Job Details: 05/05/2021
"Cc that the she was using the oven and she heard a bang on unit, control now isnt working. Unit is getting proper voltage verify at the terminal block, L1 to N 120 L2 to N 120 L1 to L2 244V. Took back panel off and verify control. Found it shorted, took pics. Unit will need main control. ; ordrng 1 WP5701M796-60 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Ravenna, OH 44266
Brian M
Job Details: 05/05/2021
"Cc unit will not agitate Found washplate stripped out and tub hub damaged Needs washplate and tub hub ; ordrng 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SMBM00
Near Painesville, OH 44077
Joe O
Job Details: 05/05/2021
"Cc: not cooling in ff sectionFound temps at 6 in freezer and 62 in ff section. Found evaporator is completely frosted over. Entered manual defrost. Unit is defrosting. Needs controlReplaced control, steamed evap. Advised customer to allow 24 hours for temps to adjust. Op test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
KENMORE DISHWASHER
Model 665.12793K310
Near Painesville, OH 44077
Dan H
Job Details: 05/05/2021
"Customer complaint of burning smell, found lower rack wheel fell off and landed on heater, unit needs new lower rack, customer will install ; ordrng 1 WPW10195417 (Rack wheel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Kent, OH 44240
Brian M
Job Details: 05/05/2021
Installed door OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Mogadore, OH 44260
Brian M
Job Details: 05/05/2021
Cc gasket not sealing and door uneven Leveled unit and positioned gasket OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JZ0
Near Painesville, OH 44077
Joe O
Job Details: 05/05/2021
Cc: oven not heatingFound terminal block shorted out. Replaced terminal block kit. Ran test bake. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
We serviced a
KITCHENAID WALL OVEN
Model KEBS208SSS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/05/2021
"Cc unit not baking Found bake element open Needs element ; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #), ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/05/2021
"Cc of no cool Found temps to be room temp and nothing running Spoke to BJ he advised and to order Compressor and GF2 board Compressor under warranty ; ordrng 1 W11333076 (Gf2 board) and 1 W11025999 (compressor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG STACK W/D
Model MET3800TW2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 05/05/2021
Installed hose OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Parma Heights, OH 44130
Marie V
Job Details: 05/05/2021
"Replaced ice maker , it cycle on its own. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Beachwood, OH 44122
Brian M
Job Details: 05/05/2021
Installed clips and pads OP Test Ok
We serviced a
KITCHENAID RANGE
Model KFGC500JSS01
Near Independence, OH 44131
Corina B
Job Details: 05/05/2021
"CC that there is a high pitch noise. Faint high pitch noise coming from the ui, when off. Called t/l Leon file # 7730671205 will need to replace the ui to see if the noise goes away. Will need a new ui. Office to reschedule ; ordrng 1 W11492299 (Ui)"
We serviced a
KITCHENAID RANGE
Model KFGD500EBS00
Near Seven Hills, OH 44131
Corina B
Job Details: 05/05/2021
CC that the breaker keeps tripping. Took a picture of the breaker box. Not on a Dedicated Circuit. Tested upper oven 3.5 amps. Working as designed. Talked to BJ could be a weak breaker. Optest ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Brooklyn, OH 44144
Corina B
Job Details: 05/05/2021
CC that the unit is not cooling. Ff and Fz 80*. Checked the compressor 9.45 amps. Locked rotor. Will need a compressor ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Drier)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Parma, OH 44134
Corina B
Job Details: 05/05/2021
Replaced the door. Will need a badge and plugs. Cust can install the parts. ; ordrng 4 WP12246610 (Plug)s and 1 W11223753 (Badge)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Parma Heights, OH 44130
Marie V
Job Details: 05/05/2021
"Replaced parts, tested outlet, is good. tested unit twice and ask cust to try to confirm, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Westlake, OH 44145
Corina B
Job Details: 05/05/2021
CC that the freezer lights went out. Found 2 faulty light. Will need led light. Cust can install parts. ; ordrng 2 W11462342 (Led)s
We serviced a
MAYTAG FREEZER
Model MZF34X20DW00
Near Elyria, OH 44035
Gabriel P
Job Details: 05/05/2021
"Follow all step of seal system and re charge it,opt test ok working as design"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Lorain, OH 44055
Gabriel P
Job Details: 05/05/2021
Cc that water is warm when dispensed from unit. Verified and explained to customer that for the water dispenser there is no temperature setting for the water. Unit is working as designed. Opt test ok.
We serviced a
MAYTAG RANGE
Model MER8650ES0
Near Grafton, OH 44044
David R
Job Details: 05/05/2021
"Cc unit not heating correctly. Found warped element, broken. Ordering; ordrng 1 W10779716 (Element)"
Near Cleveland, OH 44102
Corina B
Job Details: 05/05/2021
CC that there is a fault code f47 on the right hand side. F-47 Power supply from power control board to User Interface is missing or WIDE communication error between UI and power control board or an open fuse on the filter board. Will need a new module. Part is still under warranty. Office to reschedule. ; ordrng 1 W10857233 (Module) and 1 W10885135 (Module)
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Cleveland, OH 44102
Corina B
Job Details: 05/05/2021
"CC that there is a fault code and beeps. Ran diag F5e3 Lid Lock Will Not Unlock, f2 e1 UI Stuck Button. Unit beeps and shuts off. Checked the lock out of range. Will need a main control, ui and lock. Office to reschedule ; ordrng 1 W11112656 (Ui) and 1 W11400681 (Control) and 1 W10810403 (Latch)"
We serviced a
JENN-AIR COOKTOP ELE
Model JGD3536GS
Near Shaker Heights, OH 44122
Jason N
Job Details: 05/05/2021
"Cc unit burners not lightning properly.Customer states unit is under warranty, confirmed Jennair 24 mo. In service bench. Found 3 burner heads very slow to ignite, spark ignitors are raised up too close to burner cap. Tapped electrodes back down into ceramic insulators. Ran burner ignition tests. Spark and ignition much improved. Op test good."