Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 5277 customer reviews

Chris H.

Chris H.

ED5VHEXVQ04 WHIRLPOOL REFRIGERATOR Customer complaint that units frz section is leaking, found drain tube clogged with debris, removed debris and ice build up, op test good; Job Cmpltd

Near Hilltop Dr, Parma, OH 44134
Chris H.

Chris H.

WDF760SADB2 WHIRLPOOL DISHWASHER Installed drain hose, op test good; Job Cmpltd

Near Kathleen Dr, Brook Park, OH 44142
Chris H.

Chris H.

NTW4600YQ1 WHIRLPOOL WASHER Installed new lid lock, op test no good, unit needs a main control, confirmed with bb, ordering part; ordrng 1 W10484681 (cntrl-elec), used 1 W10404050 (LATCH) from stock, schdld next appmnt for 7/7 FRI

Near Sebert Ave, Cleveland, OH 44105
Chris H.

Chris H.

GS6HEXNS04 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, found fill tube blocked with ice build up,steamed out fill valve mold filled, water is leaking past the valve which damaged the icemaker, unit needs a new icemaker and fill valve, confirmed with bb, ordering parts ; ordrng 1 2198597 (icemaker assy) and 1 W10408179 (water vavle asm), schdld next appmnt for 7/7 FRI

Near Eldorado Trail, Strongsville, OH 44136
Corina B.

Corina B.

WRT311FZDW00 WHIRLPOOL REFRIGERATOR CC that the fz door is not sealing tight and getting ice build up on top of unit. Found ice on the top of the door shelf. Used the flashlight no light was coming out from the seal. Use silicone to silicone the frame of the unit to the fz section. Has a tight seal. Sevice bulliton W10916291 to order service kit W10916494. Called BB to order part. ; ordrng 1 W10916494 (FAN KIT), schdld next appmnt for 7/7 FRI

Near Maypine Farm Dr, Highland Heights, OH 44143
Corina B.

Corina B.

NTW4516FW1 AMANA WASHER CC that the auto sensing does not work. Ran diag. F5E3 – LID UNLOCK FAULT. Ran an auto test and a calbration test. Advised cust to only use HE detegent and only 1-2 tablespoons of detergent. Ran a normal cycle and it filled to the 4 hole from the top. Advised cust this is normal with an agitator. Optest ok. ; Job Cmpltd

Near Glen Dr, Eastlake, OH 44095
Chris H.

Chris H.

MHW3505FW1 MAYTAG WASHER Customer complaint that unit is not spinning out clothes, ran diagnostics no codes found, unit completed its service cycle,started unit on drain and spin, unit is spinning up to speed, unable to duplicate issue, unit operates as designed ; Job Cmpltd

Near Saratoga Trail, Strongsville, OH 44136
Chris H.

Chris H.

WRF992FIFM00 WHIRLPOOL REFRIGERATOR Customer complaint that units ff section was not cooling and burn marks are present near ff air channel, removed ff evap cover, ff fan is not operating no signs of fire damaged, removed evap cover no damage, removed rear cover checked control board, looks like insulation is burned in back off compressor running up inside cabinet, contacted wpl techline tebor said to move thermistor on ff,factory has new manufacture process laser cuts out liner which leaves a black smoky like residue on the liner customer to contact consumer assistance ref# 7719439354; Job Cmpltd

Near Elm Dr, Strongsville, OH 44149
Robert A.

Robert A.

JENN-AIR REFRIGERATOR JFC2290VPY1 Found top of mullion off hanger, corrected, op test ok; Job Cmpltd, saved tckt

Near Clayton Blvd, Shaker Heights, OH 44120
Robert A.

Robert A.

MAYTAG MICROWAVE MMV4205DS1 Found upper latch broken, needs cams and switches, replaced, op test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS61.32) from stock, , Job Cmpltd,

Near Dysart Rd, University Heights, OH 44118
Robert A.

Robert A.

KITCHENAID WALL OVEN KODE507EWH00 Installed panel, ran diagnostics, good, set bake both ovens, good, op test ok; Job Cmpltd,

Near Wendover Dr, Beachwood, OH 44122
Tim G.

Tim G.

WHIRLPOOL MICROWAVE WMH53520CS5 Customer teied to install new bulb and found that it wouldnt turn on. Checked bulb and found good. Checked power at socket and found with bulb out 120vac and with bulb in on high no voltage. Checked the socket abd found a arching mark on the tounge. And a burt spot on the back of the control caused by whatever shorted the old bulb amd socket. Ordering control and bulb holder. ; ordrng 1 W10210871 (holder,lamp) and 1 W11100597 (CONTROL), schdld next appmnt for 7/7 FRI !,

Near W Woodall Dr, Solon, OH 44139
Paul H.

Paul H.

AFI2539ERM01 AMANA REFRIGERATOR Track on freezer door left side is snagging causing an improper seal, ice build up from air migration. Ordering tracks for FC; ordrng 2 WPW10120018 (slide)s and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket),

Near Allandale Dr, Amherst, OH 44001
Paul H.

Paul H.

CAE2743BQ0 WHIRLPOOL WASHER All lights illuminated when arrived, customer stated power surge recently. Ran diagnostics, no errors, ran test, unit functioning properly; Job Cmpltd,

Near Fulmer Dr, Lorain, OH 44053
Paul H.

Paul H.

KSRG25FVMT00 KITCHENAID REFRIGERATOR Found 1/8th inch gap in ice flapper on dispenser, ordering replacement; ordrng 1 W10823377 (mechanism delay) and 1 WP2180353 (door-chute

Near Missouri Ave, Lorain, OH 44052
Jeff M.

Jeff M.

PHSC39EESS5 FRIGIDAIRE REFRIGERATOR Customer had a lot of shrimp packed against the test switch of the ice make basically putting it into a continuous run mode also the ice bucket is broken estimate only. Do not order ; ordrng 1 241914702 (ice container assy),

Near Morley Rd, Mentor, OH 44060
Chad  P.

Chad P.

WRF989SDAE02 WHIRLPOOL REFRIGERATOR Found traces of water on the floor. Ran water. Unable to locate water leaking. Possible heavy defrost or unit was moved and water spilled out from drain pan. Advised to monitor. Op test ok. ; Cllctd $97.15 Check # 3185, Job Cmpltd, saved tckt [SdLink\293726

Near Pinegrove Ave, Parma, OH 44129
Arthur V.

Arthur V.

ROPER WASHER RTW4516FW1 Cust now using a cheater plug for power cord. Advised there is still a hazard----cust had long fill no fill error again. Advised cust cold water fluctuating badly. Needs water valve ---cold water just trickling in-- good pressure at hose. ; ordrng 1 W11038711 (WATER VALVE), schdld next appmnt for 7/6 THU !,

Near Depot St, Dorset, OH 44032
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Found noise coming from icemaker ---- replaced ice maker from truck stock. Unit cycled and filled. Advised customer to dump first couple of trays. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd, O-emld

Near Footville-Richmond Rd E, Jefferson, OH 44047
Robert A.

Robert A.

KITCHENAID WALL OVEN KODE507EWH00 nstalled panel, ran diognastics, good, set bake both ovens, good, op test ok; Job compltd

Near Wendover Dr, Beachwood, OH 44122
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Installed control, ran recal cycle, good, op test ok; Job Cmpltd,

Near W Willard Rd, Novelty, OH 44072
Robert A.

Robert A.

WHIRLPOOL WASHER WTW4950XW1 Ran diognastics, shifter fault, off bal load, tested shifter, in spin gearcase loud, needs gearcase and shifterPlease quote and r/s; ordrng 1 W10324649 (gearcase258.86) and 1 WPW10006355 (SHIFTER57.13), saved tckt

Near E Miner Rd, Mayfield Heights, OH 44124
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDS35FXSS3 Found a wheels broken off bottom rack; ordrng 4 W10195416V (ROLLERS)s, schdld next appmnt for 7/6 THU !,

Near Nantucket Dr, Chardon, OH 44024
Tim G.

Tim G.

WHIRLPOOL DISHWASHER KUDP01FLSS3 Complaint the the upper rack left track came apart. Checked unit and found the said complaint and the unit needing the track replaced. Checked and found the tracks come as a set and the grommets need replaced with the tracks needing a total of 8. Ordering parts ; ordrng 1 W10404344 (track. 115.03) and 8 WP9743002 (gasket 5.53)s, , schdld next appmnt for 7/6 THU !,

Near Chagrin River Rd, Moreland Hills, OH 44022
Tim G.

Tim G.

WHIRLPOOL WASHER WTW7300DW1 Customers complaint is that the unit tangles the clothing. Checked unit for errors and found F3E2 inlet water temp fault, F0E5 off balance load, F2E1 stuck UI button. Tested the inlet valve error and found the supply correct. Tech was having a issue setting unit (wanting to change cycles on own). Unit will need the UI and water valve. ; ordrng 1 W10861507 (console) and 1 W10887782 (HOUSING), schdld next appmnt for 7/6 THU !,

Near Hunting Hill Farm Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

MTX14CYBBRWW GE REFRIGERATOR Replaced the i/m. Cycled the i/m twice. Did not over fill or a sticking fill valve. Optest ok.; Job Cmpltd

Near Corduroy Rd, Mentor, OH 44060
Chris H.

Chris H.

WRF560SEYM05 WHIRLPOOL REFRIGERATOR , Customer complaint that unit is not making ice, found icemaker in the off position fill tube frozen solid, steamed out fill tube, icemaker filled, op test good, customer to monitor if problem persists valve may be seeping, pop in sd; Job Cmpltd

Near Lenox Dr, Strongsville, OH 44136
Chris H.

Chris H.

MMV4205DS2 MAYTAG MICROWAVE Customer complaint that units interior light sometimes comes on and sometimes doesnt states when this happens the unit will not respond, unit is receiving 120 volts, placed glass of water in unit heated for 2 minutes, water boiled, unit is heating, tested unit several times, unable to duplicate any issues unit is operating as designed ; Job Cmpltd

Near Brookstone Trail, Cleveland, OH 44130
Chris H.

Chris H.

WMH53520CS5 WHIRLPOOL MICROWAVE Customer complaint that unit is displaying a close door message, interlock switches are stuck in the closed position, replaced interlock switches from ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd

Near Allien Ave, Cleveland, OH 44111
Robert A.

Robert A.

KITCHENAID DISHWASHER KUDS35FXSS3 Found a wheels broken off bottom rack; ordrng 4 W10195416V (ROLLERS)s, schdld next appmnt for 7/6 THU

Near Nantucket Dr, Chardon, OH 44024
Corina B.

Corina B.

MDB7749SBM3 MAYTAG DISHWASHER CC that the control lock comes on whenever and lights are flashing. Ui is not responding. Found silver migration on the ribbon of the ui. SerVice pointer W10732429B. Called tl kirk file# 7719431708 s25462 for the part and cust pays for labor and sc. ; ordrng 1 W10811169 (panel-cntl), schdld next appmnt for 7/6 THU

Near Hyder Dr, Madison, OH 44057
Corina B.

Corina B.

WRS571CIDM01 WHIRLPOOL REFRIGERATOR CC that the doors are not alined and there is frost in the fz. Raised ff door and steamed the fz gasket out with the steamer. Optest ok.; Job Cmpltd

Near Kenyon Ct, Mentor, OH 44060
Chris H.

Chris H.

JFC2089HES WHIRLPOOL REFRIGERATOR Recovered freon, cut out comp, and drier, replaced comp and drier, held vacuum for 15 minutes, charged with 5 ounces of 134a, unit began cooling, op test good; Job Cmpltd

Near Capilano Dr, Solon, OH 44139
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR WRB322DMBW00 Cust complaint when unit compressor STOPS running he hears a clunking noise This started as intermittant but now occurs everytime unit stops running. Upon arrival cycled unit on. When unit shut down compressor vibrated badly making a cluncking noise. Talked to RA unit needs a compressor CFC TECH. EXTRA TIME ; ordrng 1 W10507884 (compressor), schdld next appmnt for 7/6 THU ! [***],

Near Doyle Rd, Jefferson, OH 44047
Chris H.

Chris H.

EI27BS26JW8 ELECTROLUX REFRIGERATOR Installed new icemaker, op test good; Job Cmpltd

Near Hazelmere Rd, Beachwood, OH 44122
Chris H.

Chris H.

WRS322FNAM01 WHIRLPOOL REFRIGERATOR Installed air damper, op test good; Job Cmpltd

Near Van Aken Blvd, Shaker Heights, OH 44120
Arthur V.

Arthur V.

WHIRLPOOL DISHWASHER MDBH989AWS3 Found touch pad with only several selections responding. Needs control panel. Est= 89.95 sc. 98.00 labor-- 187.65 parts. Total esr = 401.89. Part needed is W10811157-- cust does not want repaired. ; , Job Cmpltd,

Near Girdled Rd, Painesville, OH 44077
Chris H.

Chris H.

FFTR1821QB5A FRIGIDAIRE REFRIGERATOR Installed new thermostat and door handle, op test good; Job Cmpltd

Near Holyoke Ave, East Cleveland, OH 44112
Arthur V.

Arthur V.

WHIRLPOOL WASH/DRY COMBO WET4027EW1 Banging in spin. Found hold down strap still attached. Removed and tested unit with load op test good. ; Job Cmpltd,

Near King St, Conneaut, OH 44030
Arthur V.

Arthur V.

WHIRLPOOL RANGE WFE520S0FS0 Found f3e0 error. Stands for shorted or open sensor. Found connector at sensor not connected properlt. Wire tab on purple harness bent causing intermittant connection. Realligned pin and unit connected properly. No more error code. Cycled to 350 to prove unit op test good DID NOT INSTALL PART. TOOK PART FOR UNUSED RETURN. ; Job Cmpltd,

Near Lake Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Upon arrival customer stated after he called he heard icemaker cycling and now Bin is full. Customer states unit quit making ice for about a week but now is working properly. Check unit op test good. ; Job Cmpltd,

Near Arlington Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

KITCHENAID DISHWASHER KDTE104ESS1 Found gasket on door not alligned correctly Re positioned seal on dispenser door now door working properly. Releveled dishwasher so door closed better. (Off level to the left). Unit op test good. ; Job Cmpltd,

Near N Elm St, Jefferson, OH 44047
Robert A.

Robert A.

GE DISHWASHER GDT530PGD2WW Found bezel popped up on rt side, reset bezel, op test ok; Job Cmpltd,

Near Claridon Rd, Chardon, OH 44024
Gail V.

Gail V.

AMANA WASHER NTW4605EW0 Installed gearcase, adj, shifter, nut, block and cam, ran recal, op test ok; Job Cmpltd,

Near OH-700, Hiram, OH 44234
Robert A.

Robert A.

KITCHENAID HOOD KVUB600DSS2 nstalled fan asm, op test ok; Job Cmpltd,

Near Willard Rd, Aurora, OH 44202
Robert A.

Robert A.

AMANA REFRIGERATOR ARB2557CSR Found ff and frz 63, inspected evap and all connections,with uv light, found leak at lowside of evap, repaired, pulled 28"vac, w/pump, watched, good, charged 5 oz r134a, unit cooling, pressures good, shut off unit, allowed to equalize, checked evap again, good, started unit, op test ok; Job Cmpltd,

Near Spicebush Ln, Solon, OH 44139
Robert A.

Robert A.

KITCHENAID DISHWASHER KDTE104ESS0 Installed sump asm, ran unit, op test ok; Job Cmpltd,

Near Wolfpen Dr, Chagrin Falls, OH 44022
Tim G.

Tim G.

KITCHENAID RANGE KDRS483VSS03 Spoke to customer or the phone and advised that by installing the kit it will not clear the error. The membrane should have been ordered as well. Spoke to LS squeezing customer in on wednesday and placed customer on cancel list for monday. ; ordrng 1 WPW10116117 (swtch-memb), schdld next appmnt for 7/5 WED

Near Fairhill Dr, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Complaint that the unit dripps water infront of the fz door. Checked and found a sheet of ice on the floor of the fz due to the old style grommet drain. Updated with new kit and cleared ice, op test good. ; used 1 W10619951 (TUBE-DRAIN) from stock, Job Cmpltd,

Near Tallmadge Rd, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL WASH/DRY COMBO WET4024EW0 Complaint that the terminal block has a burnt wire. Chedked and found L2 loose and burnt on the cord. Replaced the termal block and wiring, op test good. ; used 1 279320 (BLOCK-TERM) from stock, Job Cmpltd,

Near S Depeyster St, Kent, OH 44240
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR MFF2055YEW01 , Cleared excessive frost from the evap with steamer and in stalled thermistor, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Vera Dr, Broadview Heights, OH 44147
Tim G.

Tim G.

MAYTAG REFRIGERATOR M1TXEMMWQ00 Complaint that the ff door gasket is damaged. Found gasket needing replaced and advised the customer the gasket needs to be kept clean to prevent damage. Customer also has a sound complaint from inside the fz. Found the ice maker turned on but not hooked up causing the sound when it cycles. Turned ice maker off to prevent sound. Also went over some of the other sounds the customer is hearing (buzzing from the compressor (normal), little ticking sound caused by freon traveling through system (normal).); ordrng 1 2159061 (gasket,door ff (wht)), schdld next appmnt for 7/6 THU !,

Near Walton Rd, Walton Hills, OH 44146
Robert A.

Robert A.

GE REFRIGERATOR PFE29PSDASS Found ff evap drain clogged/ frozen, cleared, op test ok; Job Cmpltd,

Near Taylor Wells Rd, Chardon, OH 44024
Paul H.

Paul H.

NTW4516FW1 AMANA WASHER Ran diagnostics, error f0e5 off balance load, ran rinse and spin with 6 large towels, machine produced proper results, however noted water level a bit high for auto sense, also started spinning before the drain pump was finished, both indicating an issue with the pressure circuit, hose is fine with no kinks or holes, issue is in main control; ordrng 1 W10914909 (CNTRL-ELEC)

Near Wilson St, Lorain, OH 44052
Paul H.

Paul H.

KRFC704FBS00 WHIRLPOOL REFRIGERATOR Filter area is frozen, heater is not functioning, as such reservoir is frozen solid, valve appears to be frozen too, could be cracked due to freezing, ordering all three; ordrng 1 W10873098 (valve) and 1 W11024082 (RESERVOIR) and 1 W11024084 (HEATER)

Near Marion St, Sheffield Lake, OH 44054
Paul H.

Paul H.

WBSE3120B2WW GE WASHER Basket is sitting off set, possibly due to nature of last repair, ordering hub, also agitator popping off, ordering agitator and coupling air bell; ordrng 1 WH43X25442 (agitator asm) and 1 WH45X10027 (hub) and 1 WH49X10042 (agitat kit)

Near Brookstone Ct, Avon Lake, OH 44012
Paul H.

Paul H.

Near Brookstone Ct, Avon Lake, OH 44012
Paul H.

Paul H.

KOCE500ESS05 KITCHENAID MICROWAVE Unit is missing screw that secures bake element shield, also customer stated that screws on trim between oven and microwave are not tightening, verified that they are stripped, also states he is concerned about oven door not seeming flush with microwave door, explained that this is normal due to oven seal and gap between inner and outer door panels, it is designed this way to allow cooling of outer door panel, as for screws, ordering missing, element is not stamped properly from factory, missing hole on left side, ordering as well; ordrng 1 WP7101P434-60 (screw) and 1 WPW10318164 (top-cabnt) and 4 WPW10351278 (bumper)s

Near Delray Ln, Avon, OH 44011
Paul H.

Paul H.

WRT518SZFM00 WHIRLPOOL REFRIGERATOR RC is in 40's, FC is in mid 20's low 30's, partial frost, Tapped system, unit is in 14 inch vaccuum, used UV light, checked all connections in machine compartment, good, ordering evaporator and drier. Leak is slow, topped off refrigerant for customer; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (drier-uv)

Near Riverside Homes, Elyria, OH 44035
Paul H.

Paul H.

GB9FHDXWQ01 WHIRLPOOL REFRIGERATOR Air migration in FC, no leaks in gasket seal, issue appears to be insulation problem in freezer door, also when placed in manual defrost, fan will not disengage and heater does not engage, control needs replaced. Noticed tearing on RC gasket, needs replaced also; ordrng 1 13092229WQ (dor-fip wh) and 1 WPW10443309 (gasket-fip) and 1 WPW10443311 (gasket-fip) and 1 WPW10503278 (cntrl-elec), schdld next appmnt for 7/6 THU !, saved tckt [SdLink

Near Forest St, Oberlin, OH 44074
Chad  P.

Chad P.

WRT771RWYB00 WHIRLPOOL REFRIGERATOR No cool both sections. Minimal heat on condenser. All solder joints check good. Found ball of ice on upper right corner of evap. Unit has low side leak. Needs evap and filter replaced. Big job. Cfc tech. 3 job count. ; ordrng 1 WPW10143759 (DRIER) and 1 WPW10314205 (EVAP), schdld next appmnt for 7/6 THU ! [***], saved tckt [SdLink

Near S Gallatin Blvd, Brook Park, OH 44142
Jeff M.

Jeff M.

GI7FVCXWY00 WHIRLPOOL REFRIGERATOR Fridge raider is not holding proper temperature I found the bottom of the gasket ripped. Also the door was partially being held open by an container of sauce. Also the door ice dispenser chute gaskets is worn out it's allowing the ice in the ice bin to melt together it's a new chute dispenser Door; ordrng 1 W10443238 (door gasket) and 1 WPW10353562 (CHUTE DOOR ASSY)

Near E Baintree Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

KSGG700ESS1 KITCHENAID RANGE Installed new part unit op tested failed. I tested the main control to see if it was receiving power it was receiving 120 V AC the main control is receiving power but not utilizing it needs a new name control; ordrng 1 W11034208 (CONTROL),

Near S Ridge Rd, Madison, OH 44057
Jeff M.

Jeff M.

MFI2067AES WHIRLPOOL REFRIGERATOR I found the filter was not screwed in all the way. I finish tightening the filter unit tested good;

Near Novicky Ct, South Euclid, OH 44121
Jeff M.

Jeff M.

JJW3830WS00 JENNAIRE RANGE Customer is having an issue with the convection fan is not turning on I was unable to duplicate the issue the unit is working by design.; Job Cmpltd,

Near Annesley Rd, Beachwood, OH 44122
Jeff M.

Jeff M.

WRF560SEYM01 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Near Lotus Dr, Cleveland, OH 44128
Jeff M.

Jeff M.

WRS325FDAB06 WHIRLPOOL REFRIGERATOR The water as it was being dispensed would rattle low water pressure. I remove the filter everything was normal. Customer needs to buy a new filter the original filter is bad. ; Job Cmpltd

Near N Taylor Rd, Cleveland Heights, OH 44112
Jeff M.

Jeff M.

MVWX500XL1 MAYTAG WASHER The unit is displaying a shifting code issue. I looked underneath the tunit. The transmission is saturated in gear oil needs a new transmission new unit is already seven years old customer will just buy a new one; Job Cmpltd

Near Exmoor Dr, Painesville, OH 44077
Paul H.

Paul H.

WTW5000DW1 WHIRLPOOL WASHER Ran diagnostics, no errors found, ran manual spin, noticed excessive vibration at the start of manual spin but vibration evened and stopped when basket reached full speed. Started rinse and spin with 6 large towels, still producing vibrations, removed the steel drip tray from under the unit, leveled unit and re-ran rinse and spin, excessive vibration ceased. Problem found to be flexible steel drip tray on soft carpet warping allowing movement to unit. Recommended installing plywood under pan for stability; Job Cmpltd

Near Jones St, Wellington, OH 44090
Corina B.

Corina B.

WTW5000DW1 WHIRLPOOL WASHER CC that the unit is not draining. Found the washer was sitting on the drain hose. Removed washer from the drain hose, washer drained. Optest ok. ; Job Cmpltd

Near Parkgrove Ave, Cleveland, OH 44110
Corina B.

Corina B.

FGHC2331PFAA FRIGIDAIRE REFRIGERATOR CC that the unit is not holding temps. Cust stated they unplugged it and now its working. Ff 37* fz 10* removed evap cover, frost pattern threwout the evap. Ran diag, passed. Could not duplicate the problem. Found the deli drawer wheel and slide are broken. Will need a new slide and drawer. Called GS to order parts. Cust said they can install the parts. Optest ok. ; ordrng 1 240599803 (frame-deli cover) and 1 241974601 (pan-meat),

Near E 167th St, Cleveland, OH 44110
Chris H.

Chris H.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR Customer complaint that units ff door is hard to close and pops open when closing the frz drawer, found cam missing which caused a screw to rub into the hinge unit needs a new cam and hinge,spoke with gs ordering part ; ordrng 1 WP12607104ED (hinge-door) and 1 WP67003639 (closer), schdld next appmnt for 7/6 THU

Near Stickney Ave, Cleveland, OH 44109
Chris H.

Chris H.

MVWB835DW0 MAYTAG WASHER Customer complaint that unit will not spin out water and belives it was leaking, unit has water in bottom of unit with load consisting of two thick blankets several sheets some towels, advised this is way to heavy of a load for the unit to spin out, ran diagnostics found off balance load and overloaded, cleared codes, completed service cycle, no leaks found or evidence of a leak, unit operates as designed ; Job Cmpltd

Near S Canterbury Rd, Parma, OH 44129
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR W8RXEGMWQ03 Checked unit and found the ff not cooling due to the evap fan not running. Checked fan and found it to start to run but slow. Cleared the air duct to the ff and advised the customer to place a large bag of ice on a cookie sheet on the top shelf of the ff to help keep things cool. Unit needs fan.; ordrng 1 WP2315539 (motor-evap), schdld next appmnt for 7/6 THU !,

Near Centuryway Rd, Maple Heights, OH 44137
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR MFF2055YEW01 Cleared excessive frost from the evap with steamer and in stalled thermistor, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Vera Dr, Broadview Heights, OH 44147
Tim G.

Tim G.

MAYTAG DRYER MEDX655DW1 Complaint that the unit doesnt shut off when the door is open. Checked unit and found the door switch stuck closed. Replaced door switch, op test good. ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,

Near Rockside Rd, Maple Heights, OH 44137
Tim G.

Tim G.

MAYTAG WASHER MVWX655DW1 Complaint that the lid lock and done lights remain on when the unit is finished. Customer stated he did a few loads the day prior to service and unit acted fine. Checked for stored errors and found none. Tested an auto test cycle and found good op. Tested a drain and spin, op teat good. Ran a recal cycle, op test good. ; Job Cmpltd,

Near Rockside Rd, Maple Heights, OH 44137
Tim G.

Tim G.

MAYTAG WASHER MAT12PDDAW Complait that the unit will not power on. Checked and found no power at the outlet. Checked panel and found no teipped breakers. Found the gfi was hard to reset but once reset the unit powered on. Tech had no way of testing due to customer haveong no keys. Tech advised the customer that we are unable to get keys for coin mech that they would have to go where the units were bought or contact a lock smith. ; JOB COMPLTD

Near E 104th St, Garfield Heights, OH 44125
Tim G.

Tim G.

WHIRLPOOL WASHER WTW8000DW2 Complaint that the unit is dispensing cold water out of the hot water valve ( no hose was hooked up) advised the customer that the valves are a mixing valve and it uses both hot and cold water on each temps cycle to regulate the set temp per the manufacture. Customer hooked up hot water hose and found the unit to leak at the shut off. Found no gasket in the hose and added one. Found the shut off valve knuckle leaking and the customer was advised to get a plumber. Unit working as designed and advised the customer that it uses both hot and cold water that there is no way of changing it. ; Job Cmpltd,

Near Kennedy Dr, Bedford Heights, OH 44146
Chad  P.

Chad P.

WRT318FZDW02 WHIRLPOOL REFRIGERATOR Found no cool both sections. Comp very loud and very hot tapped system. Found comp inefficiant. Needs comp replaced. Comes as kit. Office to please place on cancelation list. ; ordrng 1 W11092625 (COMPRESSOR, KIT), schdld next appmnt for 7/5 WED !, saved tckt [SdLink\293689a.

Near Libby Rd, Maple Heights, OH 44137
Corina B.

Corina B.

WRF535SMBB00 WHIRLPOOL REFRIGERATOR , Replaced the parts listed. The fz left side does not come out smooth when pulling the handle. Advised cust to pull the handle from the middle when opening and closing the fz door. Steamed the gasket and the fz door is closing tight. Optest ok. If cust still has a problem with frost pre-id a fz gasket. P/n W10436252 ; Job Cmpltd,

Near Crescent Dr, Willowick, OH 44095
Corina B.

Corina B.

MDB4949SDH3 WHIRLPOOL DISHWASHER CC that there is no water going into the unit. Ran diag f6e1 inlet no water. Started unit, started to fill. Ran calibration. Optest ok. ; Job Cmpltd

Near Reeves Rd, Willoughby, OH 44094
Chris H.

Chris H.

WDT720PADB1 WHIRLPOOL DISHWASHER Customer complaint that unit displayed an F2E2 communications error code, unit started when tech arrived, ran diagnostics communications error stored, unit needs a new main control and user interface, spoke with gs ordering parts, wpl to cover parts only ; ordrng 1 W10751502 (elect control board) and 1 W10838676 (panel-cntl), schdld next appmnt for 7/6 THU

Near Fernhill Ave, Parma, OH 44129
Chris H.

Chris H.

MGD5801TW0 WHIRLPOOL DRYER Customer complaint that unit is making noise, found noise coming from idler pulley, belt is good ,replaced pulley from ts, lubricated rollers, op test good; used 1 279640 (PULLEY-IDLER) from stock, Job Cmpltd,

Near Day Dr, Parma, OH 44129
Chris H.

Chris H.

WTW4815EW1 WHIRLPOOL WASHER Customer complaint that unit is making noise and did not spin clothes out properly, ran diagnostics found lid unlock fault, enterred manual test mode lid is locking and unlocking as it should, advised on proper load size and soap usage, unable to duplicate issues, unit operates as designed ; Job Cmpltd,

Near W 114th St, Cleveland, OH 44111
Arthur V.

Arthur V.

FRIGIDAIRE RANGE FEF368CCSG Found bake element open ---- needs replaced ---; ordrng 1 316075104 (element,bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, next appt Mon

Near Telling Dr, Geneva, OH 44041
Arthur V.

Arthur V.

AMANA WASHER NTW4705EW0 Found unit needs water valve----cold just trickles. And hot is starting to slow down ; ordrng 1 W11038711 (W11038711), schdld next appmnt for 7/5

Near Thompson Rd, Thompson, OH 44086
Arthur V.

Arthur V.

ELECTROLUX COOKTOP ELE EI30EF35JSA Replaced cooktop. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Pelton Rd, Austinburg, OH 44010
Arthur V.

Arthur V.

GE OTR MICROWAVE CVM2072SM3SS Cust having a continuing issue with control panel fading out and not responding. est= 105.00 labor. 661.57 parts. Total est = 820.23. Part needed is 1-WB07X11306. Customer does not want repaired--- ; Job Cmpltd,

Near Sowul Dr, Painesville, OH 44077
Arthur V.

Arthur V.

WHIRLPOOL GAS RANGE SF303PEPQ1 Found unit oven only pulling 2.6 amps under load. Needs bake ignitor also found right front burner not lighting and i found unit needs burner switch harness--; ordrng 1 W10918546 (BAKE IGNITOR) and 1 WPW10361492 (harns-wire), ,

Near Fremont Ave, Painesville, OH 44077
Arthur V.

Arthur V.

FRIGIDAIRE DRYER GLGR642AS5 Cust complaint unit not drying well. Cycled unit let run. Found unit start switch rigged and not correct Unit rigged to start as soon as timer is turned---unit needs cleaned out of lint in cabinet. Cust to pay 80.00 labor for clean out. ; ordrng 1 134398300 (TURN TO START SW), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/5 WED !,

Near Fremont Ave, Painesville, OH 44077
Chris H.

Chris H.

WFW92HEFC0 WHIRLPOOL WASHER Installed new hinges and caps, op test good; Job Cmpltd,

Near Ceile Cir, Walton Hills, OH 44146
Chris H.

Chris H.

MVWB725BW0 WHIRLPOOL WASHER Installed new bearing, rotor and stator, op test good; Job Cmpltd

Near Camelot Dr, Parma, OH 44134
Robert A.

Robert A.

WHIRLPOOL DRYER WED75HEFW0 Ran unit, vibration in unit, tightened front and rear panel screws, ran unit, good, op test ok; Job Cmpltd,

Near Huntley Rd, Windsor, OH 44099
Robert A.

Robert A.

WHIRLPOOL WASHER WFW75HEFW0 Turned on sound, op test ok; Job Cmpltd,

Near Huntley Rd, Windsor, OH 44099
Robert A.

Robert A.

MAYTAG WASHER MVWX655DW1 Installed gearcase, ran diagnostic cycle, good, ran spin cycle, good, op test ok; Job Cmpltd,

Near Locust Grove Dr, Chardon, OH 44024
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR WRR56X18FW00 Installed control, unit running, watched, starting to cool, op test ok; Job Cmpltd,

Near Cedar Rd, Chesterland, OH 44026
Tim G.

Tim G.

MAYTAG WASHER MVWB835DW1 Ran diognastics, overloaded and off bal load, ran test 51, all passed, ran test 52, good, ran spin, good, op test ok; Job Cmpltd,

Near Pepper Creek Dr, Pepper Pike, OH 44124
Jeff M.

Jeff M.

KITCHENAID REFRIGERATOR KSRV22FVWH02 Recovered the freion and replaced the compressor and filter dryer. Put the unit in a 28 vac with the pump. I watched the unit for 10 mins no change. Tested good added 5.3 oz of freion too the system. Unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock, Job Cmpltd,

Near Eagle Trce, Mayfield Heights, OH 44124
Tim G.

Tim G.

WHIRLPOOL COOK TOP W5CE3024XB00 , Complaint that the lr burner is not staying on when using. Checked the burner and found the burner cycling as it should by design. Explained to the customer how the units cycling works and that its normal to turn on and off and that going from a higher heat to a lower heat the burner will not cycle as often and as fast. ; Job Cmpltd,

Near Lucky Bell Ln, Newbury Township, OH 44065
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRF535SMBM00 Complaint that the fz was developing frost. Checked and found the top of the fz door gasket not sealing. Aligned door and warmed gasket to form, op test good. ; Job Cmpltd,

Near Seneca Dr, Solon, OH 44139
Chad  P.

Chad P.

LAT9806AAE WHIRLPOOL WASHER Found several issues with unit. Oil is starting to leak from transmission. Unit is shaking badly in spin. Motor is running very hot and bleech disp is leaking onto motor and base causing rusting. Needs trans, motor, bleech disp tube and seal and damper kit. Big big job.

Near Bagley Rd, Cleveland, OH 44130
Chad  P.

Chad P.

KODE500EWH02 KITCHENAID RANGE Found outer glass broken. Needs outer assy replaced and tag. Cust likely will have contractor do the install. If not she will contact the office to schedule a install appt. ; ordrng 1 W10772814 (DOOR ASSY) and 1 W10839793 (TAG),

Near Carey Ln, North Olmsted, OH 44070
Chad  P.

Chad P.

MDB6100AWW WHIRLPOOL DISHWASHER New door in rework is cracked.

Near Reid Dr, Parma Heights, OH 44130
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRX988SIBM01 Installed regulator and valve, op test good no leaks. Customer to let us know. ; Job Cmpltd,

Near Deep Woods Dr, Aurora, OH 44202
Chad  P.

Chad P.

MEDC215EW1 MAYTAG DRYER Cc that timer will not turn off. It will continuously run. Checked all wiring and power. All checks good. Found contact tx not opening causing power to be fed to timer motor constantly. Needs timer replaced. ; ordrng 1 WPW10185982 (TIMER)

Near Oakbrook Dr, North Royalton, OH 44133
Chad  P.

Chad P.

WRX988SIBM03 WHIRLPOOL REFRIGERATOR Found ice maker not calling for water. Valve and supply check good. No i.m. Error code. Temps check good. Needs i.m. Replaced

Near Oakes Rd, Brecksville, OH 44141
Chad  P.

Chad P.

WED9200SQ1 WHIRLPOOL DRYER Found heating element open. Needs replaced.

Near Meadow Gateway, Broadview Heights, OH 44147
Paul H.

Paul H.

MDB7749SBM3 MAYTAG DISHWASHER Cc random LED displays, stated if she reset breaker it would work for a load or two, found corrosion in ribbon cable, console needs replaced. Ordering control panel; ordrng 1 W10811169 (panel-cntl),

Near Dover Center Rd, Westlake, OH 44145
Paul H.

Paul H.

KDTE104ESS2 KITCHENAID DISHWASHER Tupperware lid had fallen out of top rack and wedged under element, melted to element causing plastic to fuse with element; ordrng 1 W10703867 (heater)

Near Wakefield Ln, Westlake, OH 44145
Paul H.

Paul H.

JER8885RAS1 JENNAIRE WALL OVEN Element is broken in three places, needs replaced, ordering element; ordrng 1 WPW10276482 (elmnt-bake)

Near Sawgrass Ln, Westlake, OH 44145
Gail V.

Gail V.

WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Complaint that the unit stopped making ice. Checked and found the ice maker continuously cycling and not filling due to open fill switch. Quoted customer for ice maker replacement and replaced same with new kit, op test good. ; used 1 W10882923 (ICE MAKER ASSY. 92.80) from stock, , Job Cmpltd,

Near Laurel Ln, Streetsboro, OH 44241
Corina B.

Corina B.

MDB7749AWW2 WHIRLPOOL DISHWASHER Replaced the ui. Ran calibration test. Optest ok. ; Job Cmpltd

Near River St, Willoughby, OH 44094
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRT318FZDB02 Complainthat the unit makes a loud vibration sound when running coming from the back. Pulled unit from wall and found part of the condenser up against the water valve for the optional ice maker. Line had a rubber insulator around it but backwards. Corrected and checked unit all over and was actually not able to duplicate the sound. Unit at normal running op. ; Job Cmpltd,

Near Willow Glen Trail, Mogadore, OH 44260
Tim G.

Tim G.

MAYTAG WASHER MVWC425BW1 nstalled new harness and motor. Cleared errors, ran recal cycle, and tested agitation and spin, op test good. Also advosed the customer they should change the hot and cold hoses that supply water to unit due to age. ; Job Cmpltd,

Near Old Forge Rd, Kent, OH 44240
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRX735SDBM00 Complaint that the unit is not cooling. Checked and found the compressor red hot and not running. Tapped low side and found no pressure. Found dye in the drain pan but not lines run through or around pan. Added 1oz of 134a and found right away a large leak in the evap that wasnt there when first repair was done. Spoke to EB who stated he wants the compressor and evap. Ordering evap and compressor. ; ordrng 1 W10507884 (compressor) and 1 WPW10313899 (evaporator), schdld next appmnt for 7/6 THU ! [***], saved tckt

Near Briar Dr, Streetsboro, OH 44241
Tim G.

Tim G.

WHIRLPOOL WASHER WTW5000DW1 Complaint that the unit doesnt complete a cycle. Checked and found a F8E1 long no fill error. Checked and found no cold water pressure due to blocked screen. Screen can not be cleaned and unit needs valve. Tech also advised the customer that the cold hose should be replaced (looks like a putty was put on to prevent or stop leak. ; ordrng 1 W11038711 (VALVE), schdld next appmnt for 7/5 WED !,

Near Marchinn Rd, Ravenna, OH 44266
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRT519SZDB02 Checked and found the incorrect part ordered. Looked up and ordering correct part. No return visit needed customer can install on own and if they run into problems they will call. Tech has the incorrect part. ; ordrng 1 W10861519 (holder), saved tckt [SdLink\292973a.png], saved tckt

Near Parkway Dr, Deerfield, OH 44411
Paul H.

Paul H.

WTW4816FW1 WHIRLPOOL WASHER Unit had been stuck in spin due to off balance load, cleared, ran test, unit performed fine, discussed loading with customer; Job Cmpltd

Near Rosewood Blvd, Avon, OH 44011
Paul H.

Paul H.

MDB8750AWS WHIRLPOOL DISHWASHER Removed some debris from sump, ran field service test, as for motor operation, sounds good and pressure is fine, unit is functioning correctly, checked temp of water, was 106F when checked during test, this style unit does use heater to step up temp during a cycle, so temp should not be an issue, only recommendation I can make is to clean periodically with a cleanser (Afresh or Dishwasher Magic), also concerned with soap not dissolving all the way, as for dispenser everything checks fine, recommend running hot water at sink before running dishwasher.; Job Cmpltd

Near Fox Chappel Ln, Avon Lake, OH 44012
Paul H.

Paul H.

MHW5100DW0 maytag washer , Ran diagnostics, test completed ok, could not duplicate problem; Cllctd $97.15 CC Ref # 753864128, Job Cmpltd,

Near Plymouth Dr, Bay Village, OH 44140
Paul H.

Paul H.

WGD8500DC1 WHIRLPOOL DRYER Replaced shattered console and panel, tested, op test ok; Job Cmpltd

Near Woodmill Dr, Westlake, OH 44145
Paul H.

Paul H.

WTW8000BW0 WHIRLPOOL WASHER Unit is inside catch tub with raised ribs, cc of ratcheting noise, being caused by rotors rubbing on the raised ribsof pan, raised unit over 1 inch, ran test cycle, no noise, op test ok; Job Cmpltd

Near Kettering Ct, Avon, OH 44011
Paul H.

Paul H.

NED4655EW1 AMANA DRYER No heat, timer not advancing, checked source, L1-N 120 is present, L2-N only 12V present, no 240 to power timer motor or heat circuit, will need electrician to correct; Job Cmpltd

Near Peck Wadsworth Rd, Wellington, OH 44090
Chad  P.

Chad P.

KDFE104DBL0 KITCHENAID DISHWASHER Installed tracks. Op test ok. ; Job Cmpltd,

Near Burlwood Dr, Strongsville, OH 44136
Paul H.

Paul H.

KUDS35FXSSA KITCHENAID DISHWASHER Installed harness and control. Op test ok. ; Job Cmpltd,

Near Schaaf Dr, Brook Park, OH 44142
Jeff M.

Jeff M.

WTW4915EW2 WASHER WHIRLPOOL The unit is new. The cust was unsure of some of the sounds the unit makes. So i ran a auto test cycle calibration cycle manual test cycle to run the drain pump low speeds spin high-speed spin. Explaining each sound too the cust. All the sounds the cust was hearing is normal. I also explained the correct loading procedure too get the best washing results. The unit op tested good ; Job Cmpltd

Near Richmond Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

253.60502413 KENMORE REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd

Near Viola Ave, Cleveland, OH 44110
Jeff M.

Jeff M.

FFHS2611LWKA FRIGIDAIRE REFRIGERATOR The doorhandle screw came out of the door I tighten the screws put the door handles back on. There is also a crack in the headliner above the light in the fridge section I filled the crack with white silicone unit tested good; Job Cmpltd

Near E 192nd St, Euclid, OH 44119
Jeff M.

Jeff M.

MVWC6ESWW0 WHIRLPOOL WASHER The unit is agitating as it fills in the beginning of the cycle. I was testing the timer seeing if this happens on each cycle and it does eventually it started filling normally the contacts most of separated allowing it not to agitate as it is filling with water the unit needs a new timer. ; ordrng 1 WPW10243947 (TIMER)

Near Brainard Rd, Highland Heights, OH 44143
Chris H.

Chris H.

WED4815EW1 WHIRLPOOL DRYER Customer complaint that unit is not heating and the timer is not advancing, found unit is not receiving 240 volts, customer needs a certified electrician, customer has plastic style venting advised the fire hazard associated with this type of venting and instructed should be replaced with a sloid metal or semi rigid style venting ; Job Cmpltd

Near Brookview Blvd, Parma, OH 44134
Corina B.

Corina B.

WRS571CIDW00 WHIRLPOOL REFRIGERATOR Replaced the i/m. Ran diag step 45, i/m filled. Optest ok.; Job Cmpltd

Near Pheasant Run Dr, Chagrin Falls, OH 44022
Corina B.

Corina B.

WEG730H0DS0 WHIRLPOOL RANGE ust was not home,

Near Washington Blvd, University Heights, OH 44118
Corina B.

Corina B.

MEDX6STBW1 MAYTAG DRYER Cust said Aarons pick the unit up and took it back to the store. They are keeping the replacemnet

Near E 330th St, Willowick, OH 44095
Corina B.

Corina B.

MZC31T15DW00 MAYTAG FREEZER CC the fz is not cooling. Fz 26.1*. Put the amp meter on its drawling .46amps. Tapped the low side with a piercing valve from t/s. Pressure equalize at 11 psi. When unit is running low side is at 0 psi. Called tl Dave, file #7719414913. Had me put soap bubbles on the joints to see if i see a leak, no bubbles. He said within 24hrs he will call me back if there are futher tests, i need to do. If i do not hear from him whirlpool will be contacting the cust, for futher steps. ; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock,

Near E 260th St, Euclid, OH 44132
Corina B.

Corina B.

WDF560SAFM1 WHIRLPOOL DISHWASHER CC that the unit will not start. Checked control panel was dead. Removed cover, have 120v to the main power. Disconnected the main power for 30 sec. power came back on. ran diag, no codes. Ran calibration test. Checked the control panel,every button worked. Started a normal cycle. Optest ok.; Job Cmpltd,

Near Halsey Rd, South Euclid, OH 44118
Corina B.

Corina B.

WTW7040DW1 WHIRLPOOL WASHER CC that the start does not work. Found there was a plastic cover over the controls. Advised cust to remove the plastic, was not getting a good contact with the control panel. Ran diag f0e3 overload, advised cust 6-8 bath towels= a load. Ran auto test, key activation and encoder test and calibration test. Passed. Optest ok. ; Job Cmpltd WED7300DW0 WHIRLPOOL DRYER CC there is no sound. Found the end beep was turned off. Optest ok. ; Job Cmpltd

Near Salient Pl, Eastlake, OH 44095
Corina B.

Corina B.

WRF535SMBM00 WHIRLPOOL REFRIGERATOR CC not making ice. Fz 2.4* found the fill tube was blocked with ice. Used steamer to steam out the fill tube. Found the fz gasket was not touching the frame of the unit steamed the gasket out. Jumper the i/m, water went into the im. Optest ok. ; Job Cmpltd

Near Lakewick Ln, Willowick, OH 44095
Chris H.

Chris H.

NED4655EW1 AMANA DRYER Customer complaint that unit takes a long time to dry, started unit on high heat normal dry, walked out side, found birds nest at end of exterior vent restricting airflow, customer needs to have venting cleaned out, no further issues discovered; Job Cmpltd

Near Westbrook Dr, Brooklyn, OH 44144
Chris H.

Chris H.

RTW4516FW0 ROPER WASHER Customer complaint that unit is not advancing from wash to rinse, started unit on normal fill unit filled then advanced to wash cycle, then advanced to rinse, no codes stored, unable to duplicate issue, plumbing on utility sink is dumping water next to drain which is causing all the water to rush past bottom of unit, unable to duplicate any issues unit is operating as designed ; Job Cmpltd

Near Valley Rd, Cleveland, OH 44109
Chris H.

Chris H.

MVWC415EW1 MAYTAG WASHER Installed new lid lock, op test good; Job Cmpltd,

Near Auburn Ave, Cleveland, OH 44113
Chris H.

Chris H.

WEE730H0DS0 WHIRLPOOL RANGE Installed new cooling fan, op test good; Job Cmpltd

Near Detroit Ave, Cleveland, OH 44113
Chris H.

Chris H.

MTB2156GEB WHIRLPOOL REFRIGERATOR Customer complaint that units ff section is not cooling properly, frz temp at 5 degrees ff temp between 38-40 temps are within range, unit has good frost pattern found gasket torn on upper left hand corner, set flashlight inside can see light, ff door gasket needs replaced,spoke with gs ordering part ; ordrng 1 WP61004017 (seal- f.f.), schdld next appmnt for 7/5 WED

Near Oakfield Ave, Cleveland, OH 44105
Jessica S.

Jessica S.

WFC150M0EB0 WHIRLPOOL RANGE Installed new vent, op test good; Job Cmpltd

Near Euclid Ave, Cleveland, OH 44115
Paul H.

Paul H.

MVWC565FW0 MAYTAG WASHER Replaced latch and srike assemblies, ran auto test and manual lid lock tests, op test ok.; Job Cmpltd,

Near Parkside Reserve St, Wellington, OH 44090
Paul H.

Paul H.

MMV4205DS1 maytag microwave Time was set for 24 hour, switched to twelve hour, op test ok; Job Cmpltd

Near Woodstone Cir, North Ridgeville, OH 44039
Jeff M.

Jeff M.

MDG9206BWW MAYTAG DRYER Customer is having an issue with the machine squeaking I ran the machine for about 25 minutes I could not get it to squeak I took the machine apart inspected the tensioner pulley and rollers they looked OK I added some grease to all the moving parts unit tested good

Near Thunderbird Dr, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

ZDIS150WSSE GE ICE MAKER Installed new part unit op tested good

Near Lamplight Ln, Willoughby Hills, OH 44094
Chad  P.

Chad P.

WRS586FIEH00 WHIRLPOOL REFRIGERATOR Cc that unit seems to be making noise on the inside of the freezer. No noise at this time. Cycled unit on and off several times. Tech unable to duplicate noise issue. ; Job Cmpltd

Near Ledgestone Drive, Strongsville, OH 44149
Chad  P.

Chad P.

790.71322703 KENMORE RANGE Found front right and rear right burner intermittent to ignite. Adjusted, op test no good. Ignitors check good. Needs burners and caps replaced. Cust will be submitting to home warranty co.

Near Blue Ridge Dr, Brunswick, OH 44212
Arthur V.

Arthur V.

MAYTAG REFRIGERATOR MZD2766GEW Found unit needs ice door kit ( door broken ). Also drain clogged and needs cleared--; ordrng 1 12001991 (door kit ice) and 1 61004388 (spring- ft), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 7/3

Near Boughner Rd, Rock Creek, OH 44084
Chris H.

Chris H.

WTW4800XQ4 WHIRLPOOL WASHER nstalled new suspension rods, op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd

Near Oakmount Rd, South Euclid, OH 44121
Chris H.

Chris H.

FFBD2406NW0A FRIGIDAIRE DISHWASHER Installed new trap and switch assembly, switches are still failing on right side, switch assembly, control is not communicating with switches,unit needs a new control, spoke with gs ordering part ; ordrng 1 5304501595 (CONTROL ), schdld next appmnt for 7/3 MON

Near Milo Rd, Garfield Heights, OH 44125
Chris H.

Chris H.

WMH73521CS6 WHIRLPOOL MICROWAVE Installed door, op test no good door is still sticking out 1/4 inch at the top right, hinges and or cavity is causing this contacted wpl techline ref # 7719409941 stated damage beyond 30 days is refered back to the dealer, unit cannot be repaired ; Job Cmpltd

Near Brookside Rd, Independence, OH 44131
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW7300DW0 Getting a ratcheting noise in spin. Adjatate sounds normal-- needs clutch. Reschedule at cust request ; ordrng 1 W10754448 (clutch), schdld next appmnt for 7/5 WED !,

Near Morgan Terrace, Roaming Shores, OH 44084
Dan H.

Dan H.

GBD307PDB7 WHIRLPOOL RANGE Customer complaint that unit was flashing f6e something error code and then unit went dead, found display blank, control recieving 120vac, unit needs new control, part is no longer available

Near Ellison Creek Dr, Painesville, OH 44077
Arthur V.

Arthur V.

MAYTAG DISHWASHER/B-IN MDB7749AWW1 Replaced touch panel. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,

Near Jackson St, Conneaut, OH 44030
Robert A.

Robert A.

GE REFRIGERATOR ZISW48DYA Found evap drain tube clogged, cleared, set to defrost, watched unit defrost, drain open, heaters working, op test ok; Job Cmpltd,

Near Wellesley Ln, Chardon, OH 44024
Robert A.

Robert A.

MAYTAG WASHER MVWB765FW0 Ran diagnostics, off bal load, ran test 51, all passed, leveled unit, ran spin, good, working as designed, op test ok; Job Cmpltd,

Near Watt Rd, Novelty, OH 44072
Robert A.

Robert A.

MAYTAG WASHER MVWB765FW0 Ran diagnostics, off bal load, ran test 51, all passed, leveled unit, ran spin, good, working as designed, op test ok; Job Cmpltd,

Near Watt Rd, Novelty, OH 44072
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR GSS26C4XXY00 Found fill tube frozen, checked fill tube heater and disp heaters, good, per pointer W10874834, installed jumper to keep fill tube heater on, tube clear, op test okTalked w/jr; Job Cmpltd,

Near Firethorn Drive, Aurora, OH 44202
Robert A.

Robert A.

WHIRLPOOL WASHER GHW9150PW2 Founf f02, slow drain, cleared pump, ran diagnostic cycle, good, op test ok; , Job Cmpltd,

Near Dorset Ln, Solon, OH 44139
Robert A.

Robert A.

AMANA REFRIGERATOR ASI2275FRS00 Leveled unit, op test ok; Job Cmpltd

Near Arlesford Dr, Solon, OH 44139
Robert A.

Robert A.

WHIRLPOOL REFRIGERATOR ED5FVGXW07 Found unit unplugged, plugged in unit, comp and fans running, unit starting to cool, talked with cust, said there was frost on back panel of frz, checked heater and bi-metal, good, needs adc bdCust to let us know; used 1 WPW10366605 (MUST RETURN**CORE**CTRL-ADC185.94) from stock, , Job Cmpltd,

Near Fox Run Dr, Solon, OH 44139
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRT311FZDM00 Complaint that the unit has frost around the top of the fz door and on the liner of the unit. Checked the gasket and door alighnment and found both good. Checked service matters and found a service pointer W10916291 that talks about this issue and provides a part number for a service kit that includes fz baffel seals, a new style fan blade and silicone caulk. Also talked with the customer and explained that the outside enviromental issues like the humidity levels can cause issues like this as well causing the unit to sweat more when the door is opened. ; ordrng 1 W10916494 (SERVICE KIT), schdld next appmnt for 7/3 MON !,

Near Jones St, Ravenna, OH 44266
Corina B.

Corina B.

WRF767SDEM01 WHIRLPOOL REFRIGERATOR Replaced the fan harness in ff. Optest ok. ; Job Cmpltd,

Near Perth Rd, Madison, OH 44057
Corina B.

Corina B.

WFE714HLAS1 WHIRLPOOL RANGE Replaced the cooktop. Turned burned on. Optest ok; Job Cmpltd

Near Donald Dr, Mentor, OH 44060
Corina B.

Corina B.

KDTE104EBS2 KITCHENAID DISHWASHER The parts pre-id were the wrong parts. Order the correct CLIP. Called BB to order part. Cust said they can install the part; ordrng 1 WPW10250160 (clip),

Near Lorrey Pl, Mentor, OH 44060
Corina B.

Corina B.

ADB1400AGW0 AMANA DISHWASHER Replaced the door gasket. Optest ok. ; Job Cmpltd

Near Bartley Ln, Mentor, OH 44060
Corina B.

Corina B.

WRX988SIBM01 WHIRLPOOL REFRIGERATOR CC that the ice shoots out everywhere when dispensing. Found the ice guide is missing. Called BB to order the part. ; ordrng 1 WPW10435760 (guide-ice), schdld next appmnt for 7/3 MON

Near Gregory Ct, Mentor, OH 44060
Corina B.

Corina B.

WRB322DMBW00 WHIRLPOOL REFRIGERATOR CC that when the compressor start it makes a weird noise. When compressor started, it was normal. Found the i/m was turned on and there is no water line hooked up to the i/m. When jumped the i/m, the water valve was the noise they were hearing. Removed i/m. Optest ok. ; Job Cmpltd,

Near Howell Ct, Eastlake, OH 44095
Corina B.

Corina B.

LGQ9858PW1 WHIRLPOOL DRYER CC that the clothes are not drying. Found the lint screen and moisture sensor were being blocked by a wax biuld up from fabric softner. Cleaned the sensor and screen. Advised cust to clean the screen and sensor once a week. Optest ok.; Job Cmpltd,

Near Comanche Trail, Mentor, OH 44060
Corina B.

Corina B.

WTW57ESVW1 WHIRLPOOL WASHER CC that there is no water going into the unit. Started machine and it started filling with water. Checked the different water settings. They hot and cold were going into the unit. Could not dupicate the problem

Near Painesville, OH 44077
Chris H.

Chris H.

ASD2325KEQ AMANA REFRIGERATOR Installed new water valve, op test good

Near Whitewood Rd, Brecksville, OH 44141
Chris H.

Chris H.

KDFE104DSS2 KITCHENAID DISHWASHER Installed new control and brown wires from harness, op test no good, unable to determine what is going on have continuity from w2- p10-1 on control the fuse is good, request senior tech for assistance, spoke with gs; schdld next appmnt for 7/3 MON

Near Knights Way, North Royalton, OH 44133
Chris H.

Chris H.

GZ25FSRXYY2 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, ice bin was full, mold had cubes inside, dispensed ice, icemaker started and ejected cubes then filled with water, checked for icemaker codes non stored, unable to duplicate any issues icemaker is working as designed; Job Cmpltd

Near Woodhill Dr, Brook Park, OH 44142
Chris H.

Chris H.

KDTM354DSS3 KITCHENAID DISHWASHER Customer complaint that unit intermittently has dirty soap water left in it, unit is clear at this time, ran diagnostics found 33 failed owi calibration 64 float switch open 82 drain motor electrical problem, cleared ran service cycle, unit drained, check valve is not sealing correctly, unit needs a new drain loop with check valve, spoke with gs ordering part ; ordrng 1 W11084165 (DRAIN LOOP CHECK VALVE), schdld next appmnt for 7/3 MON

Near Wendell St, Avon, OH 44011
Chris H.

Chris H.

MVWC415EW2 WHIRLPOOL WASHER Customer complaint that unit is making a grinding noise, found deer hoove lodged underneath unit causing pulley to rub against shield, pulley is undamaged, ordering shield, customer to install no need for return visit, confirmed with bb; ordrng 1 WPW10550173 (shield), schdld next appmnt for 7/3 MON

Near Hilliard Blvd, Westlake, OH 44145
Chris H.

Chris H.

MFI2570FEZ02 WHIRLPOOL REFRIGERATOR Installed new lf door and switch, op test good ; Job Cmpltd

Near Lake Ave, Lakewood, OH 44107
Dan H.

Dan H.

WRS325FNAH01 WHIRLPOOL REFRIGERATOR Installed new thermostat, op test good ; Job Cmpltd

Near E 68th St, Cleveland, OH 44103
Dan H.

Dan H.

KSC23C8EYW02 KITCHENAID REFRIGERATOR Installed new evaporator fan assembly and user interface, op test good ; Job Cmpltd

Near Woodridge Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

WRB322DMBB00 WHIRLPOOL REFRIGERATOR Installed new evaporator dan motor, op test good ; Job Cmpltd

Near Pike Dr, Chagrin Falls, OH 44022
Dan H.

Dan H.

ADB1300AFS0 AMANA DISHWASHER Customer complaint that unit is making a loud noise, ran diagnostics test cycle found 6-6(cold water) error code, found unit not filling, found float switch not mounted properly, no damage to float switch, reinstalled, op test good, Job Cmpltd

Near Groveland Rd, University Heights, OH 44118
Dan H.

Dan H.

MRT118FZEH00 MAYTAG REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 43 degrees, freezer section temperature at 16 degrees, evaporator fan is running, partial frost pattern on evaporator, compressor and condenser fan are running, compressor amp draw at 0.6amps, added half charge, frost pattern improved, unit needs new evaporator and filter drier, also found air channel damaged(see pic), unit needs new evaporator, filter drier, and air channel; ordrng 1 W10836706 (evaporator ) and 1 W10919804 (AIR CHANNEL) and 1 WPW10143759 (DRIER), schdld next appmnt for 7/3 MON MGR8700DS2 MAYTAG RANGE Customer complaint that oven temperature is not hot enough, after 20- 25 minute preheat time oven temperature at 351 degrees, advised customer that preheat time is 20-25 minutes, unit is operating as designed ; Job Cmpltd

Near Edgehill Dr, Beachwood, OH 44122
Dan H.

Dan H.

MVWX655DW1 MAYTAG WASHER Customer complaint that unit stopped mid cycle and is now completly dead, confirmed, unable to run diagnostics, diagnostics led is off on control, control recieving 120vac, unit needs new control; ordrng 1 W11116592 (CNTRL), schdld next appmnt for 7/3 MON

Near E 211th St, Euclid, OH 44123
Paul H.

Paul H.

WDT780SAEM1 WHIRLPOOL DISHWASHER Replaced wash motor, ran test cycle, wash motor engaging, op test ok.; Job Cmpltd,

Near Rosewood St, Elyria, OH 44035
Paul H.

Paul H.

KSEG950ESS1 KITCHENAID RANGE Burners are cycling appropriately, also has a minor scuff on surface, recommended Cerama-Bryte smoothtop cleaner, customer will try, if issue is not resolved, customer will put in another call; Job Cmpltd,

Near Queen Anne Ave, Lorain, OH 44052
Paul H.

Paul H.

KDFE104DSS3 KITCHENAID DISHWASHER Latch not assebled properly upon arrival, adjusted and reseated strike, latch aligns properly, tested seal, test ok; Job Cmpltd

Near Cooper's Run, Amherst, OH 44001
Chad  P.

Chad P.

MEDB835DW3 MAYTAG DRYER Found blower housing vibrating. Tightened screws. Op test ok. ; Job Cmpltd

Near Whitehaven Ave, North Olmsted, OH 44070
Jeff M.

Jeff M.

WED7990FW0 WHIRLPOOL DRYER Installed new part unit op tested good ; Job Cmpltd,

Near Maplecliff Dr, Parma Heights, OH 44130
Jeff M.

Jeff M.

GB2FHDXWS04 WHIRLPOOL REFRIGERATOR The ice maker is making a grinding sound. The unit needs a new ice maker ; ordrng 1 D7824706Q (ice maker),

Near Darlington Ave, Garfield Heights, OH 44125
Alice M.

Alice M.

WTW5000DW1 WHIRLPOOL WASHER Found actuator optics failed. Replaced. Ran calibration and service test mode. Ran unit on normal wash and drain spin. Op test ok. ; used 1 W10913953 (ACTUATOR) from stock

Near Connecticut Ave, Cleveland, OH 44105
Tim G.

Tim G.

WHIRLPOOL REFRIGERATOR WRB322DMBW00 Complaint that the ice maker is leaking from the front and into the ice bin. Cycled unit and found leak. Replaced ice maker and cycled, op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd,

Near Luke Dr, Streetsboro, OH 44241
Tim G.

Tim G.

Whirlpool French door refrigerator WRB322DMBW00, Complaint that the ice maker is leaking from the front and into the ice bin. Cycled unit and found leak. Replaced ice maker and cycled, op test good.

Near Luke Dr, Streetsboro, OH 44241
Jeff M.

Jeff M.

NTW4705EW WHIRLPOOL WASHER Transmission bearings are completely wore out. Also the computer has multiple shifting error codes saved in the computer the unit needs a new transmission and actuator; ordrng 1 W10771759 (TRAN.) and 1 W10913953 (ACTUATOR)

Near Haltnorth Walk, Cleveland, OH 44104
Paul H.

Paul H.

MFI2569VEW MAYTAG REFRIGERATOR Ice sticking and IM over filling, module has wear causing it to stick, replaced IM from t/s, cycled and filled, op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,

Near Whitehead Rd, LaGrange, OH 44050
Arthur V.

Arthur V.

WHIRLPOOL RANGE MER6772BAW Cust states she got a f9-6 error. Door lock error but she was not trying to clean range at the time cust states she was using left rear burner at the time of the error --- cust now unsure what error was she just remembers a telephone number to call scrolling across control. Unit was powered off upon arrival and after powering up again error did not return. Boiled water on left rear burner to see if that would cause unit to fail. No good. Unit op test good. Could not duplicate issue. ; , Job Cmpltd,

Near Elmwood Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

WHIRLPOOL REFRIGERATOR M1TXEGMYW00 Found drain clogged causing issue. Cleared drain. Cleaned out all ice build up. Op test good. ; Job Cmpltd,

Near 2nd St, Geneva, OH 44041
Robert A.

Robert A.

KITCHENAID REFRIGERATOR KBFS20EVWH10 Installed and tested damper, op test ok; used 1 (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,

Near Richmond Rd, Lyndhurst, OH 44124
Jeff M.

Jeff M.

CVM1790SS1SS GE MICROWAVE Microwave the active up one time for the customer so I did adjust the door switches unit tested good; Job Cmpltd,

Near Arcadia Cir, Willoughby, OH 44094

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