We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Lyndhurst, OH 44124
Brian M
Job Details: 12/14/2022
Customer showed pop took pic Also service bench shows in warranty Customer complaint of leak ; schdld next appmnt for 12/20 TUE !
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Rocky River, OH 44116
Manny
Job Details: 12/14/2022
"Replace bellow, and check drain pump, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Painesville, OH 44077
Joe O
Job Details: 12/14/2022
"Cc: damp clothes at end of sensing cycle, not heating wellEntered diagnostics. Found no stored error codes. Ran diagnostics test cycle. Found moisture sensor is functioning. Found unit is heating in normal cycle. Advised customer on moisture sensor and load size. Customer washing mixed loads. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ3
Near Painesville, OH 44077
Jason N
Job Details: 12/14/2022
"Cc unit oven door gasket not complete or incorrect Customer stated she was worried how the oven door gasket was missing on the bottom and that its not going to properly seal the oven door. Found no issues with gasket, advised customer the gasket is manufactured by design, the gasket is only to minimize heat escape from oven. This is not a self clean model, thus its not necessary to have a heavy duty gasket to completely surround the oven cavity. Unit is working as designed."
We serviced a
WHIRLPOOL WASHER
Model WTW7120HC0
Near Lorain, OH 44053
Gabriel P
Job Details: 12/14/2022
"Ran diagnostic and did factory reset,unit working as design"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mayfield Heights, OH 44124
Brian M
Job Details: 12/14/2022
Customer showed pop took pic Cc unit not washing Found sump getting power but just humming needs sump assembly ; ordrng 1 W11025157 (pump&motor)
We serviced a
GE DISHWASHER
Model GDT655SMJ0ES
Near Avon, OH 44011
Angel
Job Details: 12/14/2022
Replaced control board and latch tested unit opt test ok.
We serviced a
FRIGIDAIRE RANGE
Model PLCF489ACB
Near Ashtabula, OH 44004
Dan H
Job Details: 12/14/2022
"Customer complaint that left front burner arcs on its own, igniter is not arcing, unable to duplicate the problem , unit is operating as designed"
We serviced a
GE DISHWASHER
Model GDF520PGJ4CC
Near Oberlin, OH 44074
David R
Job Details: 12/14/2022
"Cc unit not coming on when pressing UI. Found the main control underneath overheated and shorted, shorted harness and UI as well. Door hinge making noise. Worn gasket. Will need both controls, harness, hinges and gasket. ; ordrng 1 WD21X24900C (Control) and 1 WD21X22596 (Harness) and 1 WD34X22258 (UI control) and 1 WD14X20128 (Arm hinge) and 1 WD14X20129 (Arm hinge) and 1 WD08X23476 (Gasket)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Perry, OH 44081
Joe O
Job Details: 12/13/2022
"Cc: not cooling properlyFound temps in ff section at 56 degrees, freezer at 14 degrees. Found evap completely frosted over. Found heating circuit open from control. Heater harness open. Needs harness and element; ordrng 1 W11546681 (Evap harness) and 1 W11546610 (Element)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Elyria, OH 44035
Marie V
Job Details: 12/13/2022
"Cc that the unit is not washing but it fills and drains. Confirmed. Verify power going to motor, 120V. Replaced pump motor. Tested unit, no leaks. Op test ok"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Madison, OH 44057
Dan H
Job Details: 12/13/2022
"Customer complaint that unit does not fill then goes straight to drying sometimes, started normal wash cycle, unit filled and began washing, unit drained, canceled cycle, started again, unit didnt start, unit needs new control; ordrng 1 5304531745 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Middlefield, OH 44062
Brian M
Job Details: 12/13/2022
Customer complaint unit not washing well Ran test cycle Found unit fills up with cold water at initial fill and customer using way to much soap Advised on usage and recommended to run sink before starting so unit can fill with hot water Unit is operating as designed
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ravenna, OH 44266
Brian M
Job Details: 12/13/2022
Installed icemaker and heater Unplugged unit and reset control for icemaker errors Advised to watch
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Avon Lake, OH 44012
Angel
Job Details: 12/13/2022
"Cc that unit is not wanting to sense it just starts and than stops. Verified and unit has an F7E4 error code re-engagement of tub was not successful looked underneath and everything looks good also spun tub by hand and itself smooth its not binding tried testing unit in diagnostics and it didnt spin much and motor hums and tries to spin but cant. Unit will need stator, clutch and slider replaced. ; ordrng 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10734521 (Slider)"
We serviced a
AMANA REFRIGERATOR
Model ASI2175GRS07
Near Oberlin, OH 44074
David R
Job Details: 12/13/2022
"Replaced control in fresh food section, User interface control and thermistor sensor. Advise customer to give 24 hours for unit to cool and 24-48 hrs, for a full bin of ice. Operation test OK"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Oberlin, OH 44074
David R
Job Details: 12/13/2022
Came for GP to charge unit with R600. 53G. Reset temps. Give 24hrs to cool and 24-48 hrs for ice. Customer to monitor
We serviced a
KITCHENAID WALL OVEN
Model KBMC140HSS04
Near Painesville, OH 44077
Dan H
Job Details: 12/13/2022
"Customer complaint that door falls open, confirmed, found tension springs broken, found door frame broken, unit needs new tension springs and door frame ; ordrng 1 WP4452396 (Rh spring) and 1 WP4452395 (Lh spring) and 1 WP8303556 (Door frame), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Cleveland, OH 44105
Manny
Job Details: 12/13/2022
"Cc door falling off, verified and hinge is broken and need to be replaced light switch broke when the door fell. Door keeps falling and the stud on hinge keeps coming out. Ordering hinge and switch ; ordrng 1 WP2254473 (hinge-door) and 1 W11384469 (Door switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Elyria, OH 44035
Gabriel P
Job Details: 12/13/2022
Replace switch opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ1
Near Chardon, OH 44024
Jason N
Job Details: 12/13/2022
Cc unit steam clean does not work Ran steam clean function with water added to bottom of unit. Unit bake element turned on. Let unit start steaming water. Steam clean is working as designed at this time. Advised customer that steam clean function is only designed for light duty cavity cleaning and is not a high heat self clean option. Unit is working as designed at this time.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 12/13/2022
Replaced the ui. Brought core back for return. Heated ovens to 350*. Opt test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Lakewood, OH 44107
Marie V
Job Details: 12/13/2022
"Cc that the unit has a error and seems to be like is not spinning. Confirmed. Ran diag, found error code F7E7 motor unable to reach target rpm f7e1 basket speed fault. Tilted unit and found grease all over, belt off place. Out belt back in and gave estimate to cust. ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE334GPS0
Near Lakewood, OH 44107
Marie V
Job Details: 12/13/2022
Replaced control. Tested unit. Pass. Motor and diverter sounds good. It was loud because of the water issue. Op test okNo core for return.
We serviced a
KITCHENAID MICROWAVE
Model KCMS1555SBL1
Near Chardon, OH 44024
Jason N
Job Details: 12/13/2022
"Cc unit not powering on Customer had unit pulled from cabinet. Plugged in unit, unit does not power on. Checked main fuse, fuse checked good. Checked cavity thermostat, noticed one connector looked to have been getting hot, thermostat itself is open. Thermostat ( 8184383) is discontinued, unable to repair."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Manny
Job Details: 12/13/2022
"Cc unit not working and making noise when set to wash, verified and latch is broken and unit wont let me into diagnostics, unit needs control and latch; ordrng 1 W11513248 (Latch) and 1 W11513246 (Control)"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Painesville, OH 44077
Dan H
Job Details: 12/13/2022
"Customer complaint of burning smell, found spray arm melted in two, unit needs new spray arm, unable to reach landlord, landlord has not been quoted for repair; ordrng 1 5304517203 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 12/13/2022
"Customer complaint that unit is not starting, confirmed, capacitor tests good, motor windings are out of range, unit needs new motor and harness; ordrng 1 W11643701 (Harness) and 1 W11026785 (Motor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Atwater, OH 44201
Brian M
Job Details: 12/13/2022
Cc of error Found drip pan to have water in it Found brass elbow to have a leak Tightened nut Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Oberlin, OH 44074
David R
Job Details: 12/13/2022
"Cc unit door alarm on. Read through owners manual. Door alarm will activate after 2 mins and will not turn off till customer turns it off manual, owners manual page 2 reference sheet. Found ice under ice tray blocking it from sitting correctly, corrected. Closed all doors, turned alarm off. Wait 10-15 mins. No alarm activated. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model GFE27GSDASS
Near Olmsted Township, OH 44138
David R
Job Details: 12/13/2022
"Did not notice job was not confirmed before clocking in. Called office, customer did not want. ; saved tckt"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Fairview Park, OH 44126
David R
Job Details: 12/13/2022
"Talk to HB about warranty. Customer complaint, unit heating not turning. Found broken belt and worn idler. Replaced repair kit from t/s. Ran unit, heating and tumbling properly. Good. Op Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Solon, OH 44139
Corina B
Job Details: 12/13/2022
Replaced the suspension rods. Ran a calibration. Started a drain and spin. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Mentor, OH 44060
Dan H
Job Details: 12/13/2022
"Installed new dispenser and valves, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Fairview Park, OH 44126
David R
Job Details: 12/13/2022
Replaced UI. Take core for return. All sounds are good. Op Test Ok.
We serviced a
KITCHENAID DBL WALL OVEN
Model KODE500ESS20
Near Solon, OH 44139
Corina B
Job Details: 12/13/2022
CC that the ovens are not correct temp. Heated both ovens to 350*. Advised cust to wait 10-15 minutes after the buzzer to insert the food. Upper oven is about 10* lower then it should be. Advised cust on how to calibrate the ovens. Opt test ok
We serviced a
GE REFRIGERATOR
Model CWE23SSHCSS
Near Kent, OH 44240
Brian M
Job Details: 12/13/2022
Cc of partial cool Found service bulletin for fan replacement ; ordrng 1 WR60X35205 (Fan) and 1 SHIPPING (shipping and handling)
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Kent, OH 44240
Brian M
Job Details: 12/13/2022
Put screw into place OP Test Ok
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Bay Village, OH 44140
Angel
Job Details: 12/13/2022
"Cc that unit is making a screeching loud sound. Customer started unit and the sound is the inlet valve will need to be replaced part is out of stock office to reschedule.; ordrng 1 WH23X29538 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
JENN-AIR RANGE
Model JDS1750EB1
Near Moreland Hills, OH 44022
Jason N
Job Details: 12/13/2022
"Cc unit oven not keeping temperature. Customer stated the oven will randomly not hold heat when running a bake cycle. Customer will have to power cycle unit to get unit to restart heating. Ran diagnostics, found codes f2e1 for Ui stuck button and f0e1 for relay error. Ran bake test to 200 degrees, unit is not heating, no power to bake element. Missing L1 on bake relay. Unit will need main relay board replaced. Part not showing in stock at Marcone, office to schedule customer with next service date. ; ordrng 1 W10803488 (Main control)"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Solon, OH 44139
Jason N
Job Details: 12/13/2022
Installed main control. Ran auto test and calibration. Op test good.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ01
Near Rocky River, OH 44116
Angel
Job Details: 12/13/2022
"Cc that unit stopped making ice the ice maker cycles but wont fill. Tested unit myself and confirmed ice maker cycles but wont fill took off ice maker cover but could not see any ice buildup in fill tube so I used my steamer to steam out the line to see if it would work and it did the line was frozen again checked voltage to heater and was good so I checked resistance and it only had 6.34ohms when its supposed to have 8.200 to 10.000ohms its out of spec will need freezer door replaced. Customer stated they will try to call whirlpool to see if they can help. Charged service call; ordrng 1 LW11026429 (Freezer door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Lakewood, OH 44107
Angel
Job Details: 12/13/2022
"Replaced valve, ice maker, main board and ui made sure ice maker cycled and filled. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW4
Near Painesville, OH 44077
Joe O
Job Details: 12/13/2022
Cc: screechingFound unit screeching when started. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Joe O
Job Details: 12/13/2022
"Cc: drain pump stuck on, wont startFound error codes f8e1(long fill). Found cold water seeping. Pulled supply line. Found house has good pressure. Needs water valve. Replaced valve. Ran auto test, found belt screeching. Needs belt. Replaced belt. Ran auto test and calibration. Op test ok ; used 1 W11210459 (VALVE), and 1 WPW10006384 (BELT) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Mentor, OH 44060
Joe O
Job Details: 12/13/2022
"Cc: not dispensing detergent, holding waterFound standing water in unit. Installed control, dosage pump, and dispenser. Found debris in drain filter. Cleared drain. Ran auto test and manual dosage pump. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Joe O
Job Details: 12/13/2022
Installed control. Ran auto test. Ran drain and spin. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES1
Near Warrensville Heights, OH 44128
Manny
Job Details: 12/13/2022
"Replaced hinges door opens and closes properly, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Warrensville Heights, OH 44128
Manny
Job Details: 12/13/2022
"Cc unit not spinning during sensing, verified and unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Willoughby, OH 44094
Dan H
Job Details: 12/13/2022
"Installed new drain pump and control, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ16
Near Streetsboro, OH 44241
Brian M
Job Details: 12/13/2022
Installed valve and door OP Test Ok
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Fairview Park, OH 44126
Angel
Job Details: 12/13/2022
Cc that unit has an F2E1 error on the display. Confirmed F2E1 is displayed and will not let you choose certain button. Replaced panel tested unit opt test ok.
We serviced a
AMANA DRYER
Model NED7200TW
Near Cleveland Heights, OH 44118
Corina B
Job Details: 12/13/2022
Replaced the thermostat and wires. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Mentor, OH 44060
Jason N
Job Details: 12/13/2022
"Cc unit not spinning out clothesRan test cycle, found washplate is spinning with basket, drive hub is worn. Replaced hub using truck stock part. Ran auto test and calibration. All functions passed. Op test good.; used 1 W10528947 (HUB) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25FGBT02
Near Cleveland, OH 44119
Joe O
Job Details: 12/13/2022
Installed filter housing. Tested. Op test ok
We serviced a
KENMORE DRYER
Model 110.61202011
Near Bay Village, OH 44140
Angel
Job Details: 12/13/2022
Replaced thermal fix made sure unit what cycling at the right temperature and it was opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC415EW0
Near Parma Heights, OH 44130
David R
Job Details: 12/13/2022
"Cc unit leaking, water dripping. Ran diagnostics, Basket speed fault, motor fault, lid lock fault. Found water leaking from worn seal in gearcase, causing short in actuator and cap. Gearcase grinding. Will need gearcase, hub kit, cam kit, cap and actuator. Customer paid SVC only. Do not order parts. ; ordrng 1 W10528947 (Hub) and 1 W11454372 (Gearcase) and 1 W10721967 (Cam kit) and 1 W11481722 (Actuator) and 1 W11395618 (Cap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2KHAXVQ01
Near Beachwood, OH 44122
Corina B
Job Details: 12/13/2022
"CC that the unit is not making ice. Confirmed. The optic eyes are flashing 2 times pause flashes twice. Optic eyes are faulty. ; ordrng 1 W10757851 (Optic eyes), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE HOOD
Model WVW51UC6LS
Near Aurora, OH 44202
Brian M
Job Details: 12/13/2022
Cc of noise Seems to be motor Needs motor ; ordrng 1 WPW10291577 (motor-fan)
We serviced a
KITCHENAID DISHWASHER
Model KUDP01ILBL2
Near Mentor, OH 44060
Jason N
Job Details: 12/13/2022
"Cc unit not startingFound unit will not power on. Checked voltage to j -box under unit, good at 122v. Checked control board bimetal, found bimetal reading open. Replaced bimetal using misc truck stock bi metal kit. Unit powered on, started wash cycle then canceled to drain. All functions passed. Op test good. ; used 1 W10258275 (Bi metal kit) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2021TFD
Near Euclid, OH 44132
Joe O
Job Details: 12/13/2022
Installed evap fan motor. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Bedford Heights, OH 44146
Manny
Job Details: 12/13/2022
"Cc ice not dispense, verified and no dispensing, check motor and good when container is in motor working but no dispensing, removed container and held door switch with tape and activated paddle and noticed dispenser yoke is spinning on the motor shaft, tried removing the yoke but is stripped and wont come out unit will need motor divider and yoke; ordrng 1 WPW10309864 (divider) and 1 W11310391 (Dispenser motor) and 1 WP63052-2 (impeller)"
We serviced a
AMANA REFRIGERATOR
Model ARSE66ZBS
Near Jefferson, OH 44047
Dan H
Job Details: 12/13/2022
"Customer complaint that unit is not making ice, confirmed, ice maker is sending power to valve, valve is not opening, unit needs new valve; ordrng 1 12002193 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Fairview Park, OH 44126
Angel
Job Details: 12/13/2022
Cc that unit is not functioning correctly and ui panel lifted on one side. Confirmed all the buttons dont work and the panel lifted on one corner but panel was not ordered will have to order panel will use other parts when i return.; ordrng 1 W11413963 (Panel)
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25ILSS13
Near Painesville, OH 44077
Jason N
Job Details: 12/13/2022
"Cc unit not cooling in both sectionsFound both sections at room temperature, compressor and condenser fan is not running. Checked voltage to start relay, 0v. Ran diagnostics functions tests, step 4 compressor and condenser fan test, still reading 0v at compressor start relay. Unit will need control board. Part (2252140) is discontinued, unable to repair."
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mayfield Heights, OH 44124
Corina B
Job Details: 12/13/2022
CC that the unit is not powering on. Confirmed. Unit is not turning on. Checked outlet good. Ohmed out the drain pump shorted. Will need a new control and drain pump. Office is to reschedule appointment ; ordrng 1 W11419171 (Control) and 1 W11457841 (Strike) and 1 W11396717 (Drain pump)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Aurora, OH 44202
Brian M
Job Details: 12/13/2022
Cc of noise Customer showed video of noise Sounded like freezer fans Ran diagnostics no issue found Possibly unit had frost build up and it cleared up Advised on possibly fan issue ; ordrng 1 W11249952 (motor-evap) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Eastlake, OH 44095
Joe O
Job Details: 12/13/2022
"Installed control, harness, and actuator. Ran auto test and calibration. Ran normal cycle. Op test ok"
We serviced a
WHIRLPOOL WALL OVEN
Model WFG520S0AS0
Near Strongsville, OH 44136
David R
Job Details: 12/13/2022
"Replaced harness and ignitor. Tested bake at 350* good, heating. Op Test Ok."
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF6A
Near Geneva, OH 44041
Dan H
Job Details: 12/13/2022
"Installed new spray arm, op test good"
We serviced a
JENN-AIR ICE MAKER
Model JIM158XYCX1
Near Westlake, OH 44145
Angel
Job Details: 12/13/2022
Cc that unit was not draining and leaking as well. I verified unit and its draining circulation pump is working as well and it even made ice the only thing that i saw was that the drain hose was all twisted on back of unit so i fixed it and the leak was from the main house line to the unit explained to customer they would need a new line but thats not on us thats responsibility of the customer. Called BJ to explain issue and stated to have the customer monitor it since i fixed the drain hose on back and if anything to call us back. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV00
Near Ashtabula, OH 44004
Jason N
Job Details: 12/13/2022
"Cc unit not making ice Customer stated they shut the ice maker off while they were on vacation, turned it back on when they came back but it did not resume ice making. Ran manual harvest test cycle on ice maker, no water coming in. Found small ice blockage in fill tube. Removed blockage using squirt bottle with some hot water. Reran test cycle, ice maker indexed and filled mold with water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Parma, OH 44134
Manny
Job Details: 12/13/2022
"Evacuated refrigerant, replaced compressor, filter and placed in a 29in vacuum and holding for 15 minutes, charged with 68g of R600 good frost pattern on evap, unit is cooling, opt test ok advise customer to allow 24to 48 hours for temps to equalize.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FFGF3053LSK
Near Geneva, OH 44041
Dan H
Job Details: 12/13/2022
"Customer complaint that left front burner is not working properly, confirmed, left front burner is too low, unable to adjust, unit needs new burner valve, customer does not want repair at this time ; ordrng 1 5303935305 (Burner valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Burton, OH 44021
Brian M
Job Details: 12/13/2022
Cc unit not cooling properly Found evap frosted over From previous experience its recommended to replace the control and heater ; ordrng 1 W11558182 (Control) and 1 W11650662 (Heater)
We serviced a
HOTPOINT REFRIGERATOR
Model HPS18BTHJRBB
Near Cleveland Heights, OH 44112
Corina B
Job Details: 12/13/2022
"CC that the ff section is not cold enough. Confirmed. The thermostat is on the coldest setting, door is sagging and door not close. Ff 44 Fz 15*. Checked the evaporator, good frost pattern. Will need a thermostat and washers. ; ordrng 1 WR49X26875 (Thermostat) and 2 WR01X27364 (Washer)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Joe O
Job Details: 12/13/2022
Customers model and serial do not match warranty companies information. Advised customer to contact warranty company.
We serviced a
WHIRLPOOL WASHER
Model WFW95HEDW0
Near Richmond Heights, OH 44143
Corina B
Job Details: 12/13/2022
"CC that the unit Lesotho run. Confirmed. Found the drain pump pump running. F9e1 long drain, f3e3 water level sensor f8e1, NO WATER DETECTED ENTERING WASHER OR WATER LEVEL SENSOR TRIP NOT DETECTED f8e3 overflow condition. Checked connector at j17, 15.6 ohms. Will need a new control and possibly a drain pump. Customer does not want to repair ; ordrng 1 WPW10605427 (Pump) and 1 W11032117 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near Cleveland, OH 44113
Marie V
Job Details: 12/13/2022
"Replaced valve, found extra seal on the main line, Corrected issue. And cycled ice maker, Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44104
Marie V
Job Details: 12/13/2022
Cc that handle is loose. Adjusted handle . Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Shaker Heights, OH 44122
Marie V
Job Details: 12/13/2022
Cc when using dispenser water leaks under unit. Confirmed. Unit needed 5/16 to 1/4 inch fittin. Replaced from T/S. Tested unit. Op test ok; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Shaker Heights, OH 44122
Marie V
Job Details: 12/13/2022
"Cc deep fill does not works. Ran diag found f7e9 locked rotor f2e1 ui stuck button. Unit has lid cracked. Showed cust. Also unit is filling up properly. Explain cust if put very little clothes unit will not use a lot of water. Ran calibration and stared a bedding cycle. Pass. Op test ok; ordrng 1 W11259006 (Lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44135
Marie V
Job Details: 12/13/2022
"Cc unit does not works . confirmed, verify power to control 244V. Showed cust thats too much. Unit only needs 120. Ther corrected. Unit still did not worked. Ordering control, is not working properly. ; ordrng 1 W10906426 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Middleburg Heights, OH 44130
Marie V
Job Details: 12/13/2022
Replaced control ran calibration and stared a quick cycle. Unit started washing properly. Op test okBrought core for return
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Avon, OH 44011
Marie V
Job Details: 12/13/2022
"When arrived ran step 97 for door ice maker, pass, filled up, valve was not needed. Advice cust to allow few hours for unit to start making ice. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDBH968AWW0
Near Berea, OH 44017
David R
Job Details: 12/13/2022
"Did not look at unit, customer did not want anything done with unit. ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS1
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/13/2022
"Preheat oven read 353 degrees after waiting ten minutes customer no satisfied with unit she said sometimes it doesnt heat show her how to re calibrate by whirlpool,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Brooklyn, OH 44144
Gabriel P
Job Details: 12/13/2022
Unit working as design customer doesnt have a water line hook to unit she needs a plumber to run and water line to fridge
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Oberlin, OH 44074
Gabriel P
Job Details: 12/13/2022
Follow each step of seal system and when I when to charge it my equipment broke it needs to be charged but a different technician will come in between 2-5 to charge it ; used 4 W10896689 (5/4 no Ms 00) from stock
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Amherst, OH 44001
Gabriel P
Job Details: 12/13/2022
Ran diagnostic calibration and auto test pass unit is draining advise customer to not overload unit and make sure she is re arranging clothes when there is and off balance load
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ08
Near Sheffield Lake, OH 44054
Angel
Job Details: 12/13/2022
"Cc that unit is working fine in the freezer but not the ff section. Took temps and ff section is at 70* and freezer at 3* found that the fan was not working took apart unit to verify and fan was receiving 120vac but not running will need fan replaced ordering fan.; ordrng 1 WPW10128551 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51ES4ES02
Near Euclid, OH 44123
Jason N
Job Details: 12/12/2022
Installed hi limit thermostat and main thermal fuse. Ran bake test on upper and lower ovens. Good heat on both. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5FSAXVY01
Near Independence, OH 44131
Manny
Job Details: 12/12/2022
"Cc unit not cooling, verified"
We serviced a
AMANA RANGE
Model ACR4303MEW0
Near Kirtland, OH 44094
Joe O
Job Details: 12/12/2022
"Cc: oven not workingFound error code f9(miswired house). Tested voltage at terminal block. Found unit is receiving proper power. Tested voltage at control. Unit receiving proper power. Entered diagnostics, cleared code. Code returned. Needs controlLandlord did not answer. Built estimate for control.; ordrng 1 WPW10557734 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
SAMSUNG STACK W/D
Model DVE45T6000W/A3
Near Highland Heights, OH 44143
Dan H
Job Details: 12/12/2022
"Installed new element, op test good"
We serviced a
AMANA REFRIGERATOR
Model ABB1924DEQ
Near Seven Hills, OH 44131
Manny
Job Details: 12/12/2022
"Replaced rails and steam evap, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Chesterland, OH 44026
Joe O
Job Details: 12/12/2022
"Cc: not coolingFo7bd temps in freezer at 23 degrees, ff at 57 degrees. Found evap completely frosted over. Found unit has incorrect control per service pointer W11642483. Ohmed out defrost heater from control. Heater checks in spec. Spoke with bj. He stated to replace evap harness. Needs control and evap harness. Control shows limited stock. Office to reschedule; ordrng 1 W11546609 (Control) and 1 W11546681 (Evap harness)"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SFZ4
Near Pierpont, OH 44082
Dan H
Job Details: 12/12/2022
"Installed new adjusters, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Strongsville, OH 44136
David R
Job Details: 12/12/2022
"Cc unit not starting. Watched customer start unit. Customer did not do two step start process. Went over with him either turn knob to cycle then press start or press start twice. Ran diagnostics, good. Op Test Ok."
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near East Cleveland, OH 44112
Marie V
Job Details: 12/12/2022
"Took POP asked in office if good. Yes. Cc that unit is not washing. Confirmed. Theres water at the bottom removed all water out. Hoses are good. Found shorted drain pump. Replaced from t/S. Tested unit, unit is washing. Op test ok; used 1 W10876537 (PUMP-DRAIN) from stock"