Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8201 customer reviews

Paul P.

Paul P.

DBL WALL OVEN JENN-AIR JJW9630DDS "Set top oven temperature to 350 degrees. After preheat, took reading off pan, temperature 1 at 349, within a minute, temperature 2 at 358, ok. Bottom oven, took readings, within range. Upper fan will make noise intermittent, office to order upper tangential fan.; ordrng 1 WP74008383 (fan- tange)"

Near E Park Dr, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWB850YW0 Replaced bearing assembly. All tested ok.

Near Sunfish Cove, Avon, OH 44011
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8500DC0 Lid is broken near hinge slot and lid lock causing error code. Need lid and latch. Customer to advise.

Near Nantucket Dr, Avon Lake, OH 44012
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 Ran diagnostics no errors. Cust complaint of unit stopping mid cycle. Found unit with excessive sudsing. ( customer is 90 and taking care of a sick wife ) Cust said he is using two full capfuls of soap per load. ( see pic) Ran several cycles to fill with hot water and dilute suds Customer is using he detergent but way too much Also found unit with presoak on confusing cust. Cleared suds. Op test good

Near W 50th St, Ashtabula, OH 44004
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF520PADB7 Found clog in drain line Freed clog and tested unit. Op test good.

Near Hope Ave, Ashtabula, OH 44004
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replaced grille and separator. Op test ok.

Near Case Rd, Avon, OH 44011
Corey L.

Corey L.

WASHER MAYTAG MVWB835DW4 "Customer complaint unit won’t start all the time, ran diagnostics found f2e1 stuck key, cleared code, asked customer to demonstrate starting a load, she asked how to add more clothes after starting a load using the delay button, explained how each function worked on every cycle, advised also looking through owners manual, said it was hard to understand, unit is operating as designed"

Near Bendemeer Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

DRYER WHIRLPOOL WGD5000DW3 Found timer not syncing with selector knob. Needs timer and knob ; ordrng 1 W10756270 (knob) and 1 WPW10185992 (timer)

Near N Ridge Rd, Perry, OH 44081
Corey L.

Corey L.

WASHER WHIRLPOOL WTW7000DW3 "Customer complaint washer not spinning or draining just makes a sound, found drain hose lying on floor, drain hose is a rubber hose, customer did not know where hose that came with unit is, hose was pinched behind washer, rubber hose with no elbow, unit only a few inches from wall, customer looking for hose and will install, showed customer installation instructions for drain hose, customer says will add 39” tall standing pipe"

Near Grenway Rd, Shaker Heights, OH 44122
Corey L.

Corey L.

DRYER MAYTAG MDG400BWW "Customer complaint dryer not dryer well takes two cycles to dry, found customer using foil style vent attached to plastic style on a 16” run with several unneeded bends, noticed customer has both plastic and foil style vents, advised these are a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, quoted to remove plastic line to attach the 8’ foil vent from unit to wall to use until vent is replaced customer says this weekend, removed plastic vent, air flow is much better plastic vent was restricting air flow, op test good"

Near Stone Rd, Independence, OH 44131
Dan H.

Dan H.

M/W CONVECTION WHIRLPOOL WMH31017HS0 "Customer complaint that unit was sparking, found burn marks on control board, unit needs new control ; ordrng 1 W10892389 (cntrl-elec)"

Near Arnold Rd, Willowick, OH 44095
Paul P.

Paul P.

WASHER WHIRLPOOL WTW4616FW0 "Found long fill/no fill error code. Cold water supply valve was only open a slight amount. Opened valve fully, ran diagnostic mode, now no error codes. Ran washer on regular wash cycle on warm wash, running through each cycle properly, good cold and hot water pressure. Did not set down mitigation mat, washer is on pedestal over drain."

Near Wright Rd, Broadview Heights, OH 44147
Corey L.

Corey L.

WASHER WHIRLPOOL WFW72HEDW0 "Customer complaint washer start button blinking at end of cycle until door is opened, also had questions about correct soap and bleach amounts, customer is using a tbs measurer for detergent and a 1/2 tbs measurer for bleach and softener but washing with bleach in cold water, advised using hot water cycles when using bleach, ran diagnostics no codes found, unit is operating as designed"

Near Falling Leaf Dr, Seven Hills, OH 44131
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT711BZDE00 "Customer complaint of frost build up in freezer section, freezer section door is not sealing, lower left side of door is warped, unable to adjusted door gasket enough to seal, unit needs new freezer section door; ordrng 1 LW10651928 (dor-fip)"

Near Kildare Rd, Cleveland Heights, OH 44118
David R.

David R.

REFRIGERATOR GE GNE26GSDDSS "Ice maker was turned off via control up top on FF door. Turned on, and saw Icemaker cycle. Op test ok."

Near Country Meadow Way, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT108FZDT02 "Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 44 degrees, freezer section temperature at 32 degrees, unit set to warmest setting, unit needs new control ; ordrng 1 W10884375 (contrl-box)"

Near Shadywood Ln, Warrensville Heights, OH 44122
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW1 "CC that it does not finish a cycle. Ran diag F8e1 long fill no fill, f5e4 lid not open between cycles. Started a drain and spin the lock is not locking. Checked the latch pins 1 and 2 95ohms when closed. Pins 2 and 3 open circuit. Pins 1 and 2 open circuit when the lid is open. Advised cust to replace the water hoses due to the hose on the hot water is swollen and will burst. Will need a main control and hoses. This is an eagle rental. Called office after looking at unit. Cust was not going to pay service call."

Near E 141st St, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL GR2FHTXTL00 "Customer complaint that brown string stuff is coming out of dispenser after filter change, ran 8 24oz cups of water through system, no brown stringy stuff observed , quoted customer to replace water reservoir , customer does not want water reservoir changed at this time; ordrng 1 WP2320316 (reservoir 59.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Miles Rd, Bedford Heights, OH 44128
Corina B.

Corina B.

DRYER KENMORE 110.670326 "CC that the unit is not heating.. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked the voltage, good. Found the heater is open. Will need to vacuum out dryer"

Near Loyola Rd, University Heights, OH 44118
Dan H.

Dan H.

WASHER MAYTAG MHWC7500YW0 "Customer complaint that unit is not spinning out clothes, Previously spoke to ra about this unit, ordering a drain pump and pressure switch; ordrng 1 WPW10192975 (switch-wl ) and 1 WPW10465252 (pump-water)"

Near Commodore Cove W, Aurora, OH 44202
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL NED4655EW "Call tech line,7723348334 dave said for customer to change flex foil to a semi regit metal and he will have better air flow coming out check temp on dryer 336 an rising"

Near Palm Ave, Lorain, OH 44055
Brian B.

Brian B.

DISHWASHER MAYTAG MDB7749AWM2 "Panel not responding. Ran panel test, failed. Will need new panel. Customer paid in full, office to order part.; ordrng 1 W10811151 (CONSOLE 15195), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Riverview Ave, Rocky River, OH 44116
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF510PAYSA "Customer complaint unit not draining well takes several attempts to drain, customer replaced drain hose and pump, advised customer install drain loop and go through cabinet at least a foot of the floor, referred to installation instructions, husband not home, he might have questions, advised customer to call with any questions"

Near Gessner Rd, North Olmsted, OH 44070
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KFIS29BBWH00 "Found everything at top of ff section is freezing. Checked sealed system, working properly good frost pattern on freezer evap. Ohmed out ff thermister from main board. 5.14k ohms, Out of range. Will need new fan harness with thermisters. Also, cold air leaking from rear ice box seal . Will need new rear adapter and Valero seal. Also, due to freezing, filter head leaking. Called AB, order all parts, no charge to customer. ; ordrng 1 W10612142 (adapter) and 1 W10739629 (gasket) and 1 W11194438 (FILTER HOUSING) and 1 WPW10277799 (HARNESS)"

Near Westover Ave, Rocky River, OH 44116
Paul P.

Paul P.

RANGE KITCHENAID KSGB900ESS2 "Re aligned feed orifice with main oven burner tube, now igniting properly, preheating properly."

Near W 58th St, Cleveland, OH 44102
Robert A.

Robert A.

OTR MICROWAVE WHIRLPOOL KMHS120ESS4 "Found relay to light stuck, needs control and bulb; ordrng 1 8206232A (LIGHT BULB) and 1 W10881539 (CONTROL)"

Near Auburn Rd, Chagrin Falls, OH 44023
Robert A.

Robert A.

WASHER MAYTAG MVWB765FW1 "Ran diognostics, 6-2, 6-2 comm errors, reset connections, ran test cycle, ng needs control and ui; ordrng 1 W11135391 (CONSOL) and 1 W11135392 (COMTROL)"

Near Brady Lake Rd, Ravenna, OH 44266
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ABB1924WEW1 "Installed new rails, also siliconed gaps around door, op test good"

Near Eastwood Ave, Mayfield Heights, OH 44124
Robert A.

Robert A.

REFRIGERATOR GE DSD26DGWABG "Found i/m stuck at 6 oclock, needs i/m; ordrng 1 WR30X10081 (ICE MAKER176.11)"

Near Creekside Dr, Aurora, OH 44202
Corina B.

Corina B.

WASHER WHIRLPOOL LSB6400LW1 CC that there is water leaking when it’s filling. Found the tub and basket leaning forward and water is hitting the tub ring. Found the spring that levels the unit is rusted and broken. Will need a new spring. ; ordrng 1 8316845 (spring)

Near Granger Rd, Cleveland, OH 44125
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5800BW0 Found that drive hub is stripped. Needs to be replaced. Customer advising on repair.

Near Newton Pass, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Ice maker not cycling on its own. Replaced with ice maker from t/s. Watched it cycle and call for water. Op test ok.; used 1 W10882923 (ICE MAKER ASSY 92.80) from stock

Near Stonegate Cir, North Ridgeville, OH 44039
Robert A.

Robert A.

DISHWASHER MAYTAG MDB8979SFZ2 "Installed panel sent to cust, ran diognostic cycle, op test ok"

Near Wembley Ct, Chagrin Falls, OH 44023
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Found ff evap frozen, cleared ice, replaced evap fan asm and cover, op test ok"

Near S Woodland Rd, Cleveland, OH 44120
Robert A.

Robert A.

DISHWASHER KITCHENAID KDTE104DSS0 "Ran diognostics, cold water code, no heat code, wash motor not running, but recieving power, needs sump asm, replaced, ran diognostic cycle, op test ok; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

Near Oakhurst Ave, Painesville, OH 44077
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG550S0HZ0 "Tried to put new gas orifices in, but orifice holders are stripped from LP orifices being put in. Office to order all orifice holders.; ordrng 1 W10473932 (holder-orf LR) and 1 W10474162 (holder-orf RR) and 1 W10836764 (holder-orf CENTER) and 1 W11197500 (ORFICE HOLDER LF ) and 1 W11234417 (ORF FOLDER RF )"

Near Center Rd, Avon, OH 44011
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW75HEFW0 Customer complaint unit leaking randomly sometimes after not using it for a couple of days Cycled with and without a load no leaks Customer using correct amount of detergent. After 40 min of cycling still noleaks. Left leak mat and advised customer to call wlp back if she finds any wet marks on paper but to leave paper so we can determine where leak could be coming from Could not duplicate leak

Near Lake Rd E, Geneva, OH 44041
Arthur V.

Arthur V.

REFRIGERATOR MAYTAG MSB27C2XAW00 Cust explains water hammer when using dispenser —- did not occur while diagnosing. Advised cust talk to a plumber about water hammer.

Near Walnut Blvd, Ashtabula, OH 44004
Arthur V.

Arthur V.

DISHWASHER KITCHENAID KDPE234GPS0 Found leak coming from cracked sump assy. Needs motor ans sump assy ; ordrng 1 W11085683 (MOTOR SUMP ASSY )

Near Dillon Dr, Ashtabula, OH 44004
Robert A.

Robert A.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found link broken, replaced, op test ok; used 1 8194001 (LINK) from stock"

Near Old State Rd, Chardon, OH 44024
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7600XW2 "Customer complaint of f51 error, ran diagnostics found f51(motor reps sensor failure ) and f80(lid lock failure) error codes , lid locks and unlocks, found rotor loose, tightened, op test good"

Near Castlehill Dr, Highland Heights, OH 44143
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT750SAHV0 "Customer complaint dishwasher not working, display is not responding, there is no ground to the unit so a power surge would easily fry the board, unit needs new board and ui; ordrng 1 W11302464 (CONSOLE) and 1 W11305297 (CNTRL)"

Near W Ridgewood Dr, Parma Heights, OH 44130
Brian B.

Brian B.

DRYER ELE GENERAL ELEC GHDP490EF5WW Dryer making metal scraping noise. Front bearing ring worn. Will need ring and glides. Office to order parts.; ordrng 1 WE03X20570 (BEARING RING) and 2 WE3M51 (bearing slide)s and 2 WE3M52 (bearing slide)s

Near Delroy Rd, South Euclid, OH 44121
Corey L.

Corey L.

WASHER MAYTAG MTW6500TQ0 "Customer complaint washer not spinning correctly says out of balance too often, found suspension worn out bad tub real sloppy, started high speed spin, unit spun quietly, bearings are good, unit needs suspension kit, after receipt customer said water makes a noise when filling, said tech will also look at screens at water valve connections and clear any obstructions, advised if screens are clear will need new inlet valve to remedy the noise; ordrng 1 W10820048 (SUSPENSION, 73.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Eaton Rd, Fairview Park, OH 44126
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer complaint fridge section not cooling and frz ice maker is not working, temps were at 56 in ff, and 11 in frz, found ff evap with ice built up, unit will need evap cover ice cleared and thermistor optimized, also frz section ice maker; ordrng 1 W10886939 (ICE MAKER) and 1 WPW10501260 (EVAP COVER)"

Near E 81st St, Cleveland, OH 44103
Corey L.

Corey L.

WASHER MAYTAG A9700 "Customer complaint of a slow leak every wash, found both hoses to and from drain pump slowly dripping, hoses cracked at clamps, unit needs new drain hose and hose from pump to syphon break; ordrng 1 WP213045 (DRAIN HOSE 21.22) and 1 WP22001448 (HOSE 28.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Diana Ct, Highland Heights, OH 44143
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW5000DW1 "Unit not shifting to spin. Replace actuator from truck stock. Shifts now. But drive hub is stripped. Office to order drive hub kit.; ordrng 1 W10528947 (drive hub kit), used 1 W10913953 (ACTUATOR) from stock"

Near Pitts Blvd, North Ridgeville, OH 44039
Robert A.

Robert A.

WASHER MAYTAG MVWB835DW3 "Ran diognostics 6-2 , 6-3 comm error, reset connections, ng, needs control and ui; ordrng 1 W11112656 (CONSOL) and 1 W11170706 (CONTROL)"

Near Fox Way, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

REFRIGERATOR GE GTS22JBPBRWW "Found evap fan motor not running. Needs replaced After 300 pm only ; ordrng 1 WR60X10257 (motor ac/dc fan.), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stanhope-Kelloggsville Rd, Jefferson, OH 44047
Brian B.

Brian B.

WASHER WHIRLPOOL WTW5000DW2 "Machine won’t go through cycle. Ran diag, F7E6, motor fault and F7E1 basket speed fault. Checked for friction on drive train, none found. Checked lower components. Found open capacitor. Replaced from surplus stock. Ran calibration and auto test and drain and spin. Op test ok.; used 1 W11158831 (CAPACITOR ) from stock"

Near David Dr, North Olmsted, OH 44070
Brian B.

Brian B.

RANGE WHIRLPOOL SF365PEGN1 "Range approx 20 yrs old. F3E2 fault code. Per tech sheet, Ohmed out oven sensor. 1085 ohms, this is correct. Per tech sheet, replace oven control. Contro # 3196970 is NLA. Cannot repair. Customer paid sc."

Near Seabury Ave, Fairview Park, OH 44126
Robert A.

Robert A.

RANGE MAYTAG MER8674AS0 "Cc bake not heating, found bake element broken, but recieving 220vac, needs element; ordrng 1 W10779716 (ELEMENT5577), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wood Acre Trail, Chagrin Falls, OH 44023
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF560SEYM02 "Door bottom has collapsed inward, door will need replaced. Did temporary fix to help hold door on until replacement arrives. Did not set down mitigation mat, refrigerator will need new right hand stainless door and nameplate.; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10481433 (nameplate)"

Near W 22nd St, Cleveland, OH 44109
Brian B.

Brian B.

DRYER WHIRLPOOL WGD85HEFW1 "Ran entitlement, verified pop. Machine making thumping noise and vibrating noise. Replaced drum rollers and removed piece of styrofoam from blower. Ran test cycle. Op test ok."

Near Queens Ct, Westlake, OH 44145
Brian B.

Brian B.

DRYER WHIRLPOOL WED5000DW2 "CC that rear seal was off. Removed drum, seal was just folded under. Repositioned seal. Op test ok. There are no defects in seal. Put replacement seal into surplus stock."

Near Windrush Dr, Westlake, OH 44145
Brian B.

Brian B.

REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Found ff door not closing and large ice and frost buildup in freezer and ff sections around air shafts. Used steamer to clear ice. Shimmed and adjusted doors. Ff gasket is torn. Will need new gasket. Office to order part. R/s per customer req. needs early appt.; ordrng 1 242193212 (gasket-ref door)

Near W 226th St, Fairview Park, OH 44126
Brian B.

Brian B.

LAUNDRY CENTER WHIRLPOOL WTW8500DC5 Replaced lid lock assembly. Ran auto test and drain and spin. Lid lock working properly. Op test ok.

Near Lake Rd, Bay Village, OH 44140
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced noisy diffuser. Op test good This was not freezing things it was replaced because it was loud when opening or closing

Near Thomas Dr, Geneva, OH 44041
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF520PADM3 "Installed new drain hose, op test good , no water mitigation mat left due to installation of unit(floor is too high)"

Near Beechers Brook Rd, Mayfield, OH 44143
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8959SFZ4 "Installed new tracks, op test good"

Near Bell Rd, Chagrin Falls, OH 44022
Dan H.

Dan H.

WASH/DRY STACK WHIRLPOOL LSE7806ACE "Installed new switches, op test no good , unit needs new timer, customer is going to contact office about payment for parts; ordrng 1 WP22001924 (timer- was 169.01)"

Near Fairmount Blvd, Chagrin Falls, OH 44022
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KBFC42FSS00 Assisted with repair.

Near Osborne Rd, Columbia Station, OH 44028
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced inverter board and light board. All tested ok.

Near Windcliff Rd, Strongsville, OH 44136
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC360AW0 Unit not shifting to spin cycle. Found shifter error. Replaced shifter from truck stock. Ran calibration and automatic test cycles. All tested ok.; used 1 WPW10006355 (ACTUATOR) from stock

Near Forestview Cir, Brook Park, OH 44142
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint that unit is not cooling, nothing is running, fresh food section and freezer section at room temperature, unit needs new control and user interface ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (user interface )"

Near Miles Rd, Solon, OH 44139
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Defrosted ice maker. All tested ok.

Near Elmwood Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KFCS22EVMS8 Replaced ice maker. All tested ok.

Near Doral Ln, Westlake, OH 44145
David R.

David R.

REFRIGERATOR KITCHENAID KBFC42FSS00 "Replaced both diffusers, replaced thermistor, replaced ice maker. Cleared out all ice and cleared debris from drain tube. Op test ok."

Near Osborne Rd, Columbia Station, OH 44028
David R.

David R.

WASHER ROPER RTW4516FW "Replaced power cord on 10/31/18. Tested, checks are good. Op test ok."

Near Pearl Rd, Strongsville, OH 44136
David R.

David R.

WASHER MAYTAG WTW5000DW2 "Plugged in unit. Came on no spinning. Went through service test mode, no error codes. Op test ok."

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Installed water valve Ran test cycle OP TEST OK

Near Richardson Rd, Conneaut, OH 44030
David R.

David R.

REFRIGERATOR FRIGIDAIRE LFHB2741PFBA "Customer hearing high pitched noise. Noise went away when ice maker stopped working. Tested out, water coming to unit. Ordering ice maker.; ordrng 1 243297606 (ice maker)"

Near Arbor Ct, Grafton, OH 44044
Brian M.

Brian M.

WASHER MAYTAG MVWC415EW0 Customer complaint jet engine in washer Found gearcase bearings bad Need gearcase replaced Customer does not want to repair Customer paid svc

Near Concord Hambden Rd, Chardon, OH 44024
David R.

David R.

DRYER WHIRLPOOL WED8500DC4 "Put in new lint housing assembly. Took off back cover and tried to put new air duct on. Not the right part. Old part hooked over, new part doesn’t. Customer still getting AF( restricted Air Flow) code. Checked lint screen, exhaust duct and exhaust fan. All clear from debris. Went outside while dryer on, good air flow. Need to order new air duct and control; ordrng 1 W11104017 (AIR DUCT) and 1 W11158453 (CONTROL ) and 1 W11165874 (HEATER BOX)"

Near Hope Ct, Elyria, OH 44035
Brian M.

Brian M.

RANGE KITCHENAID KGSS907SSS03 Cc of unit not turning on after self clean Found transformer getting 120 but not supply voltage to ui Found Appliance manager getting 120 but not sending signal to lights or switch Needs transformer and control board Customer does not want to repair EST only

Near Center St, Willoughby, OH 44094
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Cc of no cool In fridge Fc 8 Rc 48Found drain pan full of ice and air ports filled over not allowing air to go fridge section Steamed out drain pan and steamed drain OP TEST OK

Near Hazel Ave, Wickliffe, OH 44092
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Cc Ice maker not making ice and freezer not freezing all the timeFound frost and ice build up on back freezer panelFound evap fan not running. Checked continuity of fan but could not verify if fan is actually good Checked power to fan, no power coming to fan from control boardNeed control, power boards and evap fan ; ordrng 1 W11035752 (BOARD CONTROL) and 1 WPW10276647 (motor-evap) and 1 WPW10356039 (cntrl-elec)"

Near S Galahad Pl, Painesville, OH 44077
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc of no water entering Found unit unplug Plugged unit in Ran test cycle and calibration OP TEST OK

Near Tamarac Blvd, Willoughby, OH 44094
Dan H.

Dan H.

M/W CONVECTION WHIRLPOOL WMH31017FS0 "Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"

Near Voyager Circle, Seven Hills, OH 44131
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDC03IVWH3 "Customer complaint that unit is not working and a light is flashing on control panel, confirmed, stuck key test shows control is good, unit needs new user interface, customer does not want repair ; ordrng 1 WPW10250008 (panel-cntl 159.65)"

Near Creekside Trail, Solon, OH 44139
Dan H.

Dan H.

WASHER WHIRLPOOL LSQ9645KQ1 "Installed new motor, op test good"

Near E 143rd St, Cleveland, OH 44120
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Customer complaint that unit is not making ice or dispensing water, found ice in ice bin, unit is dispensing water, cycled ice maker, ice maker ejected ice and filled, found doors touch each other in the middle, unable to adjust doors fresh food section door mount is damaged and hinge is bent, unit needs new fresh food section door; ordrng 1 LW10352226 (dor-fip wh) and 1 W10901046 (hinge-door)"

Near E 142nd St, Cleveland, OH 44120
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW2 "Installed new control, calibrated, op test good, took core for return"

Near Valleyview Ave, Cleveland, OH 44135
Corey L.

Corey L.

WASHER ROPER RTW4516FW2 "Customer complaint washer did not start just blinking light, this morning she said she tried again and it worked, ran diagnostics no codes found, calibrated unit, explained how to cancel a cycle to start over if needed, cold supply hose is cracked she said she will get it next payday"

Near Puritas Ave, Cleveland, OH 44135
Paul P.

Paul P.

DISHWASHER MAYTAG MDB6769PAS4 "Pump assembly not putting enough pressure through dishwasher, dishwasher will need new pump assembly. Customer not repairing today, will review quote, no parts to order unless landlord wants repair. Did not set down mitigation mat, dishwasher not operating properly.; ordrng 1 WPW10780877.204.46 (pump&motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wood Ave, Parma, OH 44134
Corey L.

Corey L.

LAUNDRY CENTER FRIGIDAIRE FFLE3911QW0 "Customer complaint think belt fell off, confirmed belt fell off pulley, nothing is broken or misplaced, tested drum spin by hand both directions, found drum spins clockwise during operation, when rotated counterclockwise belt falls off pulley in about 2 rotations, explained to customer that spinning drum by hand counterclockwise will inevitably pop belt off pulley, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"

Near Bush Ave, Cleveland, OH 44109
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF560SMYW05 "Customer complaint of no ice, found fill tube frozen, cleared, water valve has slow leak, also mullion is not engaging channel, door is too low it’s missing the closure, rh closure looks broken, per marcone notes ordering rh bracket also with closure; ordrng 1 WPW10279909 (VALVE) and 1 WPW10397055 (BRACKET) and 2 WPW10470155 (DR CLOSURE)s"

Near Terminal Ave, Cleveland, OH 44135
Corey L.

Corey L.

WASHER MAYTAG MVWC565FW1 "Customer complaint washer will not complete a cycle, ran diagnostics found f2e1 stuck key, and f7e1 basket speed fault, when testing spin and agitation unit hums, capacitor failed, unit needs motor run capacitor ; ordrng 1 W11158831 (RUN CAP)"

Near Wyandotte Ave, Lakewood, OH 44107
Corey L.

Corey L.

REFRIGERATOR MAYTAG MRT118FFFM01 "Customer complaint lettuce freezing so temp was lowered to warmest setting, temps were 45 ff and 5 frz, not many thing in the ff section, decent load in frz, advised moving temp one below recommended and put some water bottles or jugs in to take some of the cold, unit is operating as designed"

Near Ardoon Ave, Cleveland, OH 44120
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW1 Found error code f6E2 lost communication UI and acu Fault is displayed when communication between the UI and the ACU has not been detected.• Check continuity in the UI harness.pass has continuity also ask me to check proper voltage to control to make sure board receiving 120 and also pass if both pass going what ServiceMatters ask me to is to replace control and ui try delete code it delete it but comes right back on and won’t let me go to auto test and calibration estimate only customer will not fix

Near Bellflower Dr, Lorain, OH 44053
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE505W0HZ0 "Replace gasket opt test ok,oven heating temperature 380 on 350 degrees ifs good"

Near Oak Point Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Icemaker had a level explain customer to lift level manually to shut off if container is full other wise it will still make ice customer said they did not explain her that in the store everything else is working good customer things that hes missing a flapper on the lever arm search in marcone and did not found the flapper for this icemaker show customer wife hes at work, took pic of pop"

Near Reid Ave, Lorain, OH 44052
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB835DW1 Found gearcase making noise customer need a gearcase ordering ; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10909670 (nut-spaner) and 1 W10915701 (rotor)

Near W Martin Ave, Amherst, OH 44001
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFC7500VW2 Installed new part unit op tested good

Near Severn Ln, Wickliffe, OH 44092
Jeff M.

Jeff M.

LAUNDRY CENTER WHIRLPOOL MVWX655DW1 The unit will not agitate or spin the start and run winding tested good on the motor. The cap isn’t storing the power required to ru it the motor. Not able to test the actuator to make sure the speed sensor is working properly it will shift; ordrng 1 W10843769 (CAPACITOR ) and 1 W10913953 (ACTUATOR )

Near Harmony Ln, Willoughby, OH 44094
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "The units Auger motor is getting power not rotating needs new auger motor; ordrng 1 W11202789 (AGAR MOTOR), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 216th St, Euclid, OH 44123
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT549SZDM00 "The freezer wall was completely frozen over took the back wall out steamed it out I found at the sensor is 20 K out of ohms it should read 4K at room temperature it is reading 24k at room temperature i’m fairly positive that the controller is not needed but the sensor is needed customer would like reimbursed on the control; ordrng 1 WPW10383615 (SENSOR ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Forestdale Dr, Kirtland, OH 44094
Jeff M.

Jeff M.

WASHER WHIRLPOOL MVWB800VQ0 The sound the customer is experiencing is the door squeaking explained to her this is cosmetic issue the warranty will have nothing to do with it

Near Giesse Dr, Mayfield Heights, OH 44124
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL JMW3430WS02 "The left interlock switch is not engaging properly the bracket assembly and switches need to be replaced; ordrng 1 W11033422 (INTERLOCKS), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bramley Ct, Chagrin Falls, OH 44022
Arthur V.

Arthur V.

WASHER MAYTAG MVWC465HW2 Replaced valve. Op test good

Near US-6, Pierpont, OH 44082
Arthur V.

Arthur V.

OTR MICROWAVE WHIRLPOOL WMH31017FW0 Replaced switch assembly’s. Op test good

Near Cherry Hill Dr, Painesville, OH 44077
Arthur V.

Arthur V.

DRYER CROSLEY CED7006GW0 Found wrong gasket ordered. Please order correct part. ; ordrng 1 W10906683 (SEAL DOOR ) and 1 YO55980 (ADHESIVE )

Near W 50th St, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW7040DW1 Found lint dog hair etc blocking pump. Removed debri and cycled unit. Op test good unit draining now

Near Gillett St, Painesville, OH 44077
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW5000DW1 "Found hub damaged. Can not get washplate off of gearcase shaft. Damaged shaft trying to remove washplate. Needs gearcase,washplate,and inner spin basket (Basket ordered because i can not see condition of hub assy but i know hub has been eaten away in how. Loose drum is on shaft. Extra time. ; ordrng 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (GEARCASE )"

Near Hawthorne Dr, Painesville, OH 44077
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE LGUB2642LF3 Replaced evap fan motor. Op test good

Near Wake Robin Rd, Mentor, OH 44060
Robert A.

Robert A.

DRYER MAYTAG MEDX655DW1 "Checked over unit, ran unit, good, poss somthing was stuck in blower, good now, op test ok"

Near Loop Rd, Kent, OH 44240
Robert A.

Robert A.

FREEZER WHIRLPOOL WZF79R20DW03 "Checked over unit, plugged in comp and fan running, no noise heard, op test okOfr. 2500001952"

Near Nicholas Way, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FFHS2311LBSA "Inspected unit, 1crack in frz door, frz liner cracked front to back on both sides, additional 4” crack on left side of frz, 2” crack on left side of ffSee picsCalled tl fb. liner Non repairabeCust to contact lowes and manufacturer; ordrng 1 242026472 (FRZ DOOR)"

Near Carthage Ave, Kent, OH 44240
Arthur V.

Arthur V.

M/W CONVECTION MAYTAG MMV1174FZ-2 Found frame for control broken and needs replaced ; ordrng 1 W10899481 (CONTROL FRAME )

Near Rainbow Dr, Painesville, OH 44077
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KRMF606ESS00 "Replaced drawer front and ui, op test ok"

Near Olga Ave, Streetsboro, OH 44241
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7040DW0 Replaced the bezel. Optest ok.

Near Wandle Ave, Bedford, OH 44146
Robert A.

Robert A.

RANGE WHIRLPOOL WFE714HLAS0 "Found lf element not cycling correctly, needs element and switch. Cc bake not working, found bake element open, needs element; ordrng 1 W10779716 (BALE ELEMENT5577) and 1 WPW10297138 (TRIP ELEMENT17022) and 1 WPW10391743 (SWITCH6600), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Keswick Dr, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR MAYTAG MRT519SZDM01 "Found freezing temps in ff area, per pointer needs control; ordrng 1 W10869720 (CONTROL KIT)"

Near Laubert Rd, Atwater, OH 44201
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7300DW1 "CC that the unit is not draining. Vacuumed out the tub. Checked in between the basket and tub clear. Removed drain pump. Replaced the drain pump from t/s. Ran a manual drain test, good. Started a rinse and spin, good. Optest ok. ; used 1 W10876600 (PUMP-WATER) from stock"

Near Walden Ave, Cleveland, OH 44128
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL MSF25C2EXW00 Replaced the condenser fan blade and motor. Cust has a plastic waterline advised cust to replace with a copper or braided flex line. Optest ok.

Near Hildana Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE104DWH0 "CC that there is not enough water going into the unit. Ran diag f7e1 no heat, f6e6 cool water. Ran calibration pump and motor are not running. Found the drain hose going to the basement floor where water is siphoning out. Advised cust to have the drain hose raised to the kitchen drain. Checked the voltage at the control for the pump and motor, has 120 volts. Will need a pump and motor, if raised the drain hose does not correct the problem."

Near Warrington Rd, Shaker Heights, OH 44120
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 "CC that the unit is not cooling, not making ice and is leaking water. Ff temp 45* and fz 48*. Checked the evap no frost pattern on both evap. Tapped system with a piercing valve from t/s on the low side -20” vacuum. Add 3 oz of Freon still -20” vacuum. Ran step 4 no frost pattern on evap. Will need a new ff evap. Will need a CFC tech. ; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"

Near Sexton Rd, Cleveland, OH 44105
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Sealed around top of freezer housing with silicone, made sure seal was even around door. Freezer door now sealing properly."

Near Chestnut Rd, Independence, OH 44131
Macaulay G.

Macaulay G.

DRYER MAYTAG MEDC215EW1 "Unit not heating. Found open thermal cutoff and open element. Replaced element and cutoff from truck stock. Heating ok. Also, handle is broken. Office to order handle for customer to install.; ordrng 1 W10861225 (handle), used 1 279816 (CUTOFF), and 1 279838 (ELEMENT) from stock"

Near Tail Feather Dr, North Ridgeville, OH 44039
Jeff M.

Jeff M.

DRYER ELE GE GFDL110EH1WW "The power button didn’t consistently worked for me; ordrng 1 WE04M10014 (chassis & pcb asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chagrin Blvd, Beachwood, OH 44122
Paul P.

Paul P.

WASHER WHIRLPOOL WTW8500DC0 "F5E2=lid lock fault code. Pulled proper connection test from lock to control, control still not dreading lock. Lock was stuck under front lid assembly, repaired lock mechanism. Reconnected lid wire to control. Took picture of corrosion on front of washer, no other corrosion observed. Did not set down mitigation mat, customer has small leak from one of the supply hoses."

Near Cedarwood Ct, Independence, OH 44131
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Found freezer no longer making sound. Door may not have been closed all the way, allowing frost to build up around the fan. Operating properly now. Did not set down mitigation mat, floor has water from cleaning on it. Customer paid $75 deductible."

Near Park Dr, Parma, OH 44134
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDP370PAHW0 Is the coupling slips on to the adapter it’s a very tight fit. Customer can install the adapter; ordrng 1 WPW10254672 (ADAPTER )

Near Blanche Ave, Cleveland Heights, OH 44118
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Found temperature in good range in refrigerators fresh food section, 47 degrees average. Freezer a little high at 18 degrees average, too warm for proper ice production. Temperature was set at lowest setting, turned up to allow more cooling in the freezer. Set down mitigation mat."

Near Fitzwater Rd, Brecksville, OH 44141
Paul P.

Paul P.

RANGE KITCHENAID KDRS483VSS "Found oven not reaching target temperatures, will continue to run fan, only reaching around 250 degrees. Found the oven door not sealing properly, per service pointer W10780875D, inspected front of oven, found loose center hinge receiver, tightened all screws, retested oven. Now reaching target temperature setting. Also tightened loose larger oven handle. Still loose, will need new end brackets, and screws.; ordrng 2 W10061760 (screw)s and 1 W10226025 (endcap-hdl) and 1 W10226026 (endcap-hdl)"

Near Ridge Rd, North Royalton, OH 44133
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL ADB1400AGW0 "Replace parts opt test ok ,also notice it won’t still drain found out garbage disposal cap was inside so where drain hose is hook on when is trying to push water out it bounce back dishwasher cause of cap avoiding water to come out explain customer to take it out in order to drain took picture also customer ask me if I can fix hes washer I told him to call our office for repair and he said he didn’t want to call he wanted me to fix it I told him my job more important then hes washer and That I wouldn’t do my boss like that when this company been taking care of me"

Near Pembridge Ct, Sheffield Lake, OH 44054
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Steamed out all ice and frost in Freezer. Put new door and gasket on. Op test ok.

Near Telegraph Rd, Amherst, OH 44001
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE204ESS2 "CC that the dishes are not coming out clean, no water going into the unit. Started a normal cycle and the pump and motor did not turn on. Started a tough load and the pump and motor are working, then stops. Will need a new pump and motor UI and control. ; ordrng 1 W10875442 (cntrl-elec) and 1 W10891917 (panel-cntl) and 1 WPW10605058 (pump&motor)"

Near Wellington Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR MAYTAG M1TXEGMYQ01 "Customer complaint that unit is not cooling, unit turned off when tech arrived, turned unit on, evaporator fan is not running, evaporator fan is recieving 120vac , unit needs new evaporator fan motor, installed new evaporator fan, op test good ; used 1 WP2315539 (MOTOR-EVAP) from stock"

Near Evergreen Rd, Perry, OH 44081
Corey L.

Corey L.

RANGE WHIRLPOOL WGG755S0BH01 "Customer complaint left rear knob will not turn cannot light burner, confirmed burner valve locked up, know is good, unit needs new left rear burner valve; ordrng 1 WPW10206287 (VALVE LR)"

Near S Taylor Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

DISHWASHER WHIRLPOOL KDTE334DBL0 "tightened sump and sensor, Ran diognostic cycle, good, ran power wash, watched 30 min, no leak found, left water mat under unit, op test ok"

Near Riverwood Dr, Chardon, OH 44024
Brian B.

Brian B.

WASHER MAYTAG MVWB835DW0 "Loud noise when spinning. Can feel friction on drive train. Removed top. Found foreign object caught between basket and outer tub. Removed object, ran. Calibration and auto test, op test ok."

Near Wedgewood Dr, Avon Lake, OH 44012
Dan H.

Dan H.

SXS REFRIGERATOR WHIRLPOOL ED2VHGXMT00 "Installed new thermostat , op test no good , unit needs adaptive defrost control and thermostat knob; ordrng 1 2182111 (thermostat knob) and 1 4388932 (control,defrost adap)"

Near Hanley Rd, Lyndhurst, OH 44124
Macaulay G.

Macaulay G.

DRYER GE DHDSR46GG7WW Front bearing wearing down. Needs bearings replaced. Customer does not want to fix. Paid service.

Near Winding Creek Ln, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KUDE60HXSS4 Replaced sump assembly. All tested ok. No leaks.

Near River Ridge Rd, Strongsville, OH 44136
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Installed new part. Cust needs a new compression fitting the joint is leaking

Near N Taylor Rd, Cleveland Heights, OH 44118
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFE540H0ES1 Door falling on it’s own. Office to both hinges. ; ordrng 2 WPW10440013 (hinge-door)s

Near Arlington Dr, Strongsville, OH 44149
Robert A.

Robert A.

FREEZER CHEST KENMORE 253.1780241 "Installed control and lid switch, op test ok; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clay St, Huntsburg, OH 44046
Corey L.

Corey L.

WASHER AMANA NTW4516FW1 "Installed new inlet valves, op test no good, new one leaking out of cold now, replaced with second truck stock valve, op test good, so used 2 total this job; used 2 W11210459 (VALVE) from stock"

Near Caledonia Ave, Cleveland Heights, OH 44112
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Found fresh food section evap froze with ice ,check for continuity on thermister open replace thermister with w10902214,opt test ok explain customer icemaker will not make ice when is 46 degrees on freezer icemaker was manufactured defect ice was crooked and it was cycling to it home position on a diagnostics test ordering and schedule ; ordrng 1 W10873791 (icemaker), used 1 W10902214 (THERMISTOR) from stock"

Near Century Ln, Avon, OH 44011
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF57R18DM00 "Check temp on fridge 56 compressor is running condenser fan running found no frost pattern on evap thermister had continuity bullet pierce the low side add 134a saw evap changing to a frost pattern there is a lick,some where ordering compressor evap and dryer also I talk to DH and he show me everything I had to do step by step request second technician to watch me do this job make sure I do it right ; ordrng 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)"

Near Berry Ridge Dr, Amherst, OH 44001
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4816FW2 Installed water valve Ran test cycle OP TEST OK

Near Richardson Rd, Conneaut, OH 44030
David R.

David R.

REFRIGERATOR GE GTS16GSHJRSS Noise coming from freezer. Found motor to fan not seated right. Cause fan to make noise and stop. Adjusted and put rubber piece on that wasn’t corrected. Op test ok.

Near N Main St, Wellington, OH 44090
Brian M.

Brian M.

MICRO OVEN GENERAL ELEC JVM6175DF1BB Cc of unit flashing need service key panel shorted Found unit flashing shorted key panel Needs control board and key panel ; ordrng 1 WB27X11080 (smart board.) and 1 WB56X20410 (control panel asm bb)

Near Sanford St, Painesville, OH 44077
Dan H.

Dan H.

DRYER WHIRLPOOL WGD7300DW3 "Customer did not receive user interface yet, rescheduled for next available date, customer is very angry and yelling, tech left without having paperwork signed; schdld next appmnt for 11/5 MON !"

Near Brentwood Dr, Kent, OH 44240
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W11087376 (pump&motor)"

Near Overlook Pl, Bedford, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Customer complaint that unit is not making ice, cycled ice maker, ice maker cycled and did not fill, water to valve, valve is recieving 120vac , unit needs new valve ; ordrng 1 WPW10279909 (valve-inlt)"

Near Park E Dr, Beachwood, OH 44122
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29BBBL00 "Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees , freezer section temperature at 54 degrees, unit has old silver fresh food section evaporator in unit unit needs new fresh food section evaporator and filter drier , parts and labor covered under special project S71233; ordrng 1 W10687098 (evaporator) and 1 WPW10143759 (dryer)"

Near Blossom Ln, Chagrin Falls, OH 44022
David R.

David R.

DRYER FRIGIDAIRE LEQ1442FS1 "Took everything apart. Found heater housing assembly bad and snapped in middle. Ordering heater housing and thermal limiter. Needs to be vacuumed out.Landlord paid SVC. Office to contact landlord and get remaining balance.; ordrng 1 131553900 (heater-housing assy 75.69) and 1 134120900 (thermal limiter 9.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Scenicview Dr, Broadview Heights, OH 44147
David R.

David R.

DRYER WHIRLPOOL WED7600XW0 "Squealing noise coming from pulley and be let starting to split and fray at ends. Ordering belt and pulley.; ordrng 1 WP8547157 (belt 45.64) and 1 WPW10547292 (pulley-idr 25.38), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Boulder Dr, Berea, OH 44017
David R.

David R.

WASHER GE GTW330ASK0WW "Put in drain pump and new control. Programmed new control. Went into test mode, no water entering unit. Programmed control to make sure it was set right. Still no water. Found burn marks on back panel and to water valves. Possible cause that other parts of unit might be messed up due to flash of light that customer seen. Could of been a power surge.; ordrng 1 WH12X27614 (CAP) and 1 WH13X25296 (water valve gasket a) and 1 WH19X24141 (LID LOCK) and 1 WH19X24384 (VALVE HARNESS)"

Near Waterford Cir, Elyria, OH 44035
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW3 Part not arrived ; schdld next appmnt for 11/5 MON !

Near Leroy Center Rd, Painesville, OH 44077
Brian M.

Brian M.

WASHER GENERAL ELEC GHWN4250D1WW Cc of unit not filling properly Could not get unit to run diagnostics Water level sensor not sensing proper levels in tub tub was full and when cancellation is pressed water does not dump out Cold water valve not opening all the way water just trickles in Needs control water pressure sensor and water valve ; ordrng 1 WH12X10412 (switch pressure) and 1 WH12X10614 (control asm) and 1 WH13X10053 (valve triple water)

Near Munn Rd, Chagrin Falls, OH 44023
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7500GW0 Customer showed pop he is sending it via e-mail Cc of Lf error found unit getting good water pressure but no water entering Needs water valve ; ordrng 1 W11165546 (VALVE )

Near Taylor May Rd, Chagrin Falls, OH 44023
Paul P.

Paul P.

B/IN REFRIGERATO KITCHENAID KSSC48FMS03 Found main board dropping power. Needs main control replaced. Followed service pointer for control kit. Forced on for Friday morning. Unit in total no cool. ; ordrng 1 W10818296 (cntrl-elec)

Near University Pkwy, University Heights, OH 44118
Paul P.

Paul P.

WASHER WHIRLPOOL WTW4800BQ0 "Washer would need suspension and gear case, Customer has decided not to repair washer at this time. Service only today, $97.; ordrng 1 W1078004583.71 and 1 W11255272242.58, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E 88th St, Garfield Heights, OH 44125
Corey L.

Corey L.

RANGE KITCHENAID KSDB900ESS0 "Installed new vent, installed new control, found control missing p15 connection, called techline, found correct part number, ordering correct control, customer also wants new bezels, customer said will install themselves, requesting cL only part being shipped to tech, also requesting am appointment time, 8-12; ordrng 1 W10814133 (BEZEL 44.50) and 1 W11099784 (CNTRL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Lakeside Ave, Cleveland, OH 44113
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL MGR5765QDQ "Open orifice hole more wider,show customer operation test ok the caps burner old and bad a little ordering customer to hook up ; ordrng 1 WP74007417 (cap-burner)"

Near Elfleda St, Lorain, OH 44055
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FFHB2750TD0 "Check temp 37 to 38 on fridge fluids,and temp freezer 1 degrees and up,running diagnostics 53 evaporator fan pass no noise did found left door warped and dent customer did not notice till I pointed out to her took pictures ; ordrng 1 807460154 (BLACK STAINLESS OH DOOR )"

Near Courtyard Dr, Lorain, OH 44053
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW0 Installed gearcase and washplate Ran auto test and calibration OP TEST OK

Near OH-534, Windsor, OH 44099
Macaulay G.

Macaulay G.

REFRIGERATOR GE GSS20IEMBWW Control border in back shorted and damaged wiring. Customer does not want to repair.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Tympani Trail, Olmsted Falls, OH 44138
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW2 "Found error f2e1,stuck key,running calibration and auto test all pas call tech line 7723321374 David they it will change time on soil levels or any cycle machine working properly"

Near Douglas Dr, North Olmsted, OH 44070
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer complaint of hollow ice cubes, customer does not have proof of purchase, lowes told customer a piece of paper with the purchase date would be good, ran entitlement for purchase date, found water line on back of unit disconnected, reconnected water line, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"

Near Crownwood Ct, Streetsboro, OH 44241
Arthur V.

Arthur V.

RANGE AMANA ACR4303MFW1 Found trim on right side and trim on top needs replaced White ; ordrng 1 W10817433 (trim-vent) and 1 WP8523166 (trim-door)

Near S Ridge Rd E, Kingsville, OH 44048
Dan H.

Dan H.

RANGE JENN-AIR JES9800CAS01 "Installed new user interface, op test good"

Near Aurora Rd, Solon, OH 44139
Arthur V.

Arthur V.

WASHER FRIGIDAIRE FFLE3911QW0 Found washplate sharp on the top causing issue. Needs washplate and cover ; ordrng 1 808676601 (CAP) and 1 808726001 (LOW PROFILE AGITATOR )

Near Diamond Centre Dr, Mentor, OH 44060
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFD2561HES "Installed new water filter head and mounts, op test good"

Near Nitra Ave, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR HOTPOINT HTM17CBTDRSA "Installed ew fresh food section door gasket, op test good"

Near Southgate Park Blvd, Maple Heights, OH 44137
Brian B.

Brian B.

WASHER MAYTAG MVWB765FW2 "CC that she has to reset power to machine after each cycle or machine will not start. . Ran diag, F2E1 code, stuck button on UI. Will need new UI panel. Office to order part. ; ordrng 1 W11135391 (CONSOLE)"

Near Westmoor Rd, Rocky River, OH 44116
Brian B.

Brian B.

DISHWASHER WHIRLPOOL KDTM354DSS5 "verified pop, sent pics. Found machine filling, but wash pump not starting. 120 to pump motor. Will need new sump assembly. Office to order part. ; ordrng 1 W10805015 (SUMP ASSEMBLY )"

Near Northglen Dr, Westlake, OH 44145
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Replaced motor, cap, actuator. Op test ok."

Near Pearl Rd, Strongsville, OH 44136
Brian B.

Brian B.

RANGE ELE WHIRLPOOL RF263LXTQ3 Oven not getting hot . Found open bake element. Replaced element with customer supplied part.. heated oven to 350. Op test ok. Office to bill customer.; saved tckt

Near Aqua Marine Blvd, Avon Lake, OH 44012
Arthur V.

Arthur V.

DRYER WHIRLPOOL WGD49STBW2 Replaced seal. Used adhesive from truck stock. Op test good. Advised customer to let cure for 24 hrs before use ; used 1 Y055980 (

Near OH-45, Rome, OH 44085
Brian M.

Brian M.

DRYER WHIRLPOOL WED8540FW2 Customer showed pop took pic Cc of unit leaking Checked over steam valve Ran steam test cycle Could not duplicate a leak

Near Summerwood Dr, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRB119WFBM00 Installed thermostat Ran test defrost OP TEST OK

Near Claridon Troy Rd, Chardon, OH 44024
Brian M.

Brian M.

RANGE WHIRLPOOL GJC3034LB01 Cc of front left burner not working Found infinite switch Burnt main power to switch feeds other ones Needs switch and wire harness Wire harness not available to order called marcone to verify

Near Whitetail Dr, Chagrin Falls, OH 44022
Brian M.

Brian M.

OTR MICROWAVE GE LVM1750DP2BB "Cc microwave powering off after useRan test cycle on unit, found unit powering totally off after runningChecked. Voltage at outlet, power in to filter board and power in to control board, all checked out good at 121v."

Near Magnolia Ln, Chagrin Falls, OH 44023
Robert A.

Robert A.

MICROWAVE WHIRLPOOL WMH53521HZ3 "Cc mounting bracket broken, found upper mounting nut missing, Ofr 1606002489; ordrng 2 W11122643 (MOUNTING NUT)s"

Near OH-303, Streetsboro, OH 44241
Robert A.

Robert A.

DISHWASHER MAYTAG MDB7749SBM2 "Found leaking, needs valve; ordrng 1 W10872255 (FILL VALVE)"

Near Stanwich St, Streetsboro, OH 44241
Brian M.

Brian M.

WASHER WHIRLPOOL WFW97HEDW0 "Cc not spinningFound error codes for pressure sensor Ran auto test, completed without errorsFound load n go settings on highest concentration and water type to hard waterMay cause pressure sensor problems due to over suds"

Near Castle Pine Dr, Solon, OH 44139
Paul P.

Paul P.

DBL WALL OVEN KITCHENAID KEBS208SSS00 "Installed heating combination element. Ran broil, operating properly. Ran to 350 degrees on bake cycle,; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Harleston Dr, Lyndhurst, OH 44124
Robert A.

Robert A.

MICROWAVE WHIRLPOOL WML55011HS Found mounting nut missing; ordrng 2 W11122643 (MOUNTING NUT ASM)s

Near Chagrin River Rd, Chagrin Falls, OH 44022
Corey L.

Corey L.

FREEZER WHIRLPOOL WZC3122DW01 "Noise is has come back, found pin at back compressor foot rattling, adjusted, open and shut freezer door several times while also moving things around inside, sound did not return, there is only one area that can make noise, if problem reoccurs order a compressor and dryer"

Near Sherbrooke, QC
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Installed water tube, turned ice maker to on, op test good, left water mat"

Near Allen Blvd, Beachwood, OH 44122
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW4616FW2 "Unit not shifting to spin. Replaced shifter from truck stock. Ran test cycle. Also found bearings in gear case are grinding. Office to order gear case.; ordrng 1 W11255272 (GEAR CASE ), used 1 W10913953 (ACTUATOR) from stock"

Near Elmdale Rd, Brook Park, OH 44142
Corey L.

Corey L.

WASHER MAYTAG MVWB300WQ2 "Customer complaint ear piercing squeal in high spin, confirmed, replaced bearing and shaft again, ran full drain and spin, op test good; used 1 W10435302 (BEARING) from stock"

Near Corydon Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

DRYER MAYTAG MEDB200VQ0 "Customer complaint of a squeaking noise, confirmed, found rollers a little loud, oiled rollers for temporary fix, customer said that is fine, advised this will only work for several months"

Near Euclid Ave, Cleveland, OH 44103
Gabriel P.

Gabriel P.

UPRIGHT / CHEST WHIRLPOOL WZF34X16DW01 The floor was loaded with merchandise me and employees trying to find freezer after 15 of looking we found it bury it was not plug in 24 hour and for me to service it

Near Center Rd, Avon, OH 44011
Arthur V.

Arthur V.

WASHER ROPER RTW4516FW2 Replaced valve. Op test good

Near Dillon Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

DRYER GAS MAYTAG MGDC215EW2 Installed harness. No good. Lights first time but not after found flame sensor not closing after opening first time. Replaced flame sensor (truck stock). Op test good ; used 1 WP338906 (SENSOR ) from stock

Near E Middle Rd, Ashtabula, OH 44004
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KBFS22EWWH2 Needs both gaskets and left side fresh food door switch Found customer wants both gaskets replaced and left door switch is broken. Cust DOES NOT WANT REPAIRED

Near Lake Rd, Conneaut, OH 44030
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Freezer temp sensor ohmed at 25K the ff temp ohmed at 5k the ff evap sensor was also at 5k should of bin much higher needs a new wire sensor harness ; ordrng 1 W11087438 (SENSOR HARNESS )

Near Nepahwin Rd, Timberlake, OH 44095
Arthur V.

Arthur V.

COOKTOP ELE KENMORE 790.427394 Found unit needs right rear burner switch. Customer does not want repaired.

Near Pryately Blvd, Conneaut, OH 44030
Jeff M.

Jeff M.

M/W CONVECTION WHIRLPOOL WML75011HW0 The fan is making a clipping sounds if I even put the slightest amount of pressure on the fan housing the noise goes away needs new Fan; ordrng 1 W11083236 (FAN MOTOR )

Near Firwood Rd, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

WASHER KENMORE 110.429262 The drain hose was not on all the way.

Near Evergreen Dr, Mentor, OH 44060
Brian B.

Brian B.

WASHER WHIRLPOOL WTW8800YC0 Replaced hinges and pins. Tested lid. Ran co test cycle. All functions normal. Op test ok.

Near Eldorado Dr, Rocky River, OH 44116
Jeff M.

Jeff M.

DRYER GENERAL ELEC GTD75GCPL29G Th moisture sensor is missing ; ordrng 1 WE01X26815 (DUCT ASM) and 1 WE15X26994 (HARNESS SENSOR ASM.)

Near Whalers Cove, Mentor, OH 44060
Brian B.

Brian B.

DRYER WHIRLPOOL WGD9200SQ0 "Found vinyl vent attached to machine that is crimped. Advised customer that this is a fire hazard and must be changed to rigid or semi rigid metal venting.; used 1 279640 (PULLEY-IDLER 2110), and 1 WPW10314173 (SUPPORT ROLLER 1658) from stock"

Near Kenwood Ave, Rocky River, OH 44116
Corey L.

Corey L.

RANGE JENN-AIR SEG196 "Customer complaint ignitor not working for the two left burners, unit needs new spark ignitor replaced; ordrng 1 WP71002179 (IGNITOR)"

Near Oriole Dr, Eastlake, OH 44095
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Replaced light module. Customer paid labor cost. Op test ok..

Near Hawkins Rd, Westlake, OH 44145

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