We serviced a
WHIRLPOOL RANGE
Model WFE381LVB0
Near Olmsted Falls, OH 44138
David R
Job Details:
01/11/2023
"Cc unit warming element came on by itself and then saw sparks and smelled burning, breaker tripped. Found burns marks on control and warming element. Cooktop damaged. Found main harness and power cord burned up. Also looks like ground wire was never put on. Arching of electrical. All parts are listed except for main harness. NLA Harness W10256892. Sending over for research. ; ordrng 1 W10651915 (Cooktop) and 1 WP9762851 (Warm zone element) and 1 WPW10271740 (Control) and 1 PT400 (4 prong power cord)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Olmsted Township, OH 44138
David R
Job Details:
01/11/2023
Replaced motor assembly. Ran diagnostics mode. Good. All components working. Good. Op Test Ok.
We serviced a
SAMSUNG DRYER
Model DV45H7000EWA2
Near Cleveland, OH 44130
Marie V
Job Details:
01/11/2023
"Cc that unit was loud now is not working. Confirmed. Found rollers and pulley need to be replaced. ; ordrng 2 DC97-16782A (Rollers)s and 1 DC93-00634A (Pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Cleveland, OH 44130
Marie V
Job Details:
01/11/2023
Cc that the unit does not cycled top element when using oven and food does not gets brown. Ran unit. Unit is working properly. Explain cust that top element does not cycled on and off while baking only in broil. Op test ok
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Beachwood, OH 44122
Joe O
Job Details:
01/11/2023
Cc: not heatingFound unit is receiving proper power. Found element open. Needs element. Replaced element. Tested. Op test ok ; used 1 279838 (ELEMENT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Lorain, OH 44053
Angel
Job Details:
01/11/2023
Cc that unit was squealing. Ran unit and it was the idler pulley so I used the dryer repair kit replaced parts and properly lubricated them tested unit opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Mentor, OH 44060
Dan H
Job Details:
01/11/2023
"Installed new element and cleaned dryer, op test good"
We serviced a
MAYTAG WASHER
Model MVWB757JW0
Near Andover, OH 44003
Brian M
Job Details:
01/11/2023
Cc normal cycle not working properly not spinning out Ran diagnostics no errors Ran auto test and calibration Found unit functioning properly Advised on spin speed settings
We serviced a
GE DRYER
Model GTD72GBSN0WS
Near Painesville, OH 44077
Jason N
Job Details:
01/11/2023
"Cc unit making chirping noiseRan dryer test, confirmed chirp noise. Found to be coming from upper drum bearing assembly, bearings pads are wearing down. Quoted customer bearing assembly replacement. ; ordrng 1 WE03X23875 (Bearing assembly)"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near North Royalton, OH 44133
Manny
Job Details:
01/11/2023
"Installed drum and door gasket, opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Avon Lake, OH 44012
Angel
Job Details:
01/11/2023
Cc that unit keeps running. Verified and found unit in flood mode cancelled it out ran diagnostics and no error codes so I ran a calibration and auto test and passed than i started a regular cycle to make sure it would fill and start washing with any issues and it did made sure to recommend customer only 1 to 2 tablespoons of detergent and 6 to 8 regular bath towels for a full load opt test ok.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Columbia Station, OH 44028
David R
Job Details:
01/11/2023
"Cc flame on RF burner too high. No adjustments. There is a Flame Spreader Kit on Service Matters but no part number. Will need research on kit. Would also replace orfice assembly and burner head. ; ordrng 1 WPW10256028 (Burner head) and 1 W11628649 (Orfice holder), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Columbia Station, OH 44028
David R
Job Details:
01/11/2023
"Rollers are good, found debris stuck along gasket support. Corrected. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Ravenna, OH 44266
Brian M
Job Details:
01/11/2023
Cc unit was making a noise Ran auto test could not duplicate noise Advised to watch
We serviced a
KITCHENAID RANGE
Model KEMS309BSS00
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details:
01/11/2023
"Customer complaint that oven is not reaching temperature, oven temperature sensor is good, temperature after preheat at 360 degrees, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Kent, OH 44240
Brian M
Job Details:
01/11/2023
Cc that soak takes to long Found owners manual advised on soak functions
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Streetsboro, OH 44241
Brian M
Job Details:
01/11/2023
"Installed gearcase washplate, tub hub, replaced belt and cam using truck stock Ran auto test and calibration OP Test Ok ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Eastlake, OH 44095
Jason N
Job Details:
01/11/2023
"Cc unit not cycling, spinning out clothsRan auto test cycle, found agitator spinning when in spin cycle, drive hub is worn. Drive hub was replaced less then a yr ago. Checked drive shaft splines, found drive shaft is corroded and splines are rounded. Unit will need gearcase and drive hub replaced. ; ordrng 1 W11454734 (Gearcase) and 1 W10528947 (Hub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor, OH 44060
Jason N
Job Details:
01/11/2023
Installed harness and thermistor. Cleared evaporator coils of frost of buildup. Ran force defrost cycle. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG02
Near Shaker Heights, OH 44122
Joe O
Job Details:
01/11/2023
"Cc: no lights, control not lightingFound temps in ff section at 40 degrees, freezer at 4 degrees. Found light switch broken off. Needs door switch; ordrng 1 W11123941 (switch)"
We serviced a
AMANA REFRIGERATOR
Model ABB2224DEW
Near North Olmsted, OH 44070
Manny
Job Details:
01/11/2023
"Cc unit not cooling verified and no cool, noticed control keeps resetting, took apart and control is charred, installed control from TS#WPW10503278, opt test ok advise customer to allow at least 24 hours for unit to reach set temps; used 1 WPW10503278 (CNTRL-ELEC) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFS25EWBL9
Near Aurora, OH 44202
Brian M
Job Details:
01/11/2023
Cc of leak Found unit neede drain tube updated Replaced and cleared clog OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED5010LW0
Near Broadview Heights, OH 44147
Marie V
Job Details:
01/11/2023
Replaced door sea. Advice cust to allow door to stay close for one hour so high temp adhesive can dry.; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS06
Near Avon Lake, OH 44012
Angel
Job Details:
01/11/2023
Cc that door was not closing properly. Verified and noticed that the mullion was not catching on the top bracket so I leveled the unit and it started closing as should opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW
Near Aurora, OH 44202
Brian M
Job Details:
01/11/2023
Cc of noise Could not duplicate Advised to watch
We serviced a
WHIRLPOOL DRYER
Model WGD8000DW0
Near Painesville, OH 44077
Jason N
Job Details:
01/11/2023
"Cc unit taking a long time to dry clothesRan dryer op test, timed dry on high heat. Checked air flow at vent outlet, checks clear, good airflow. Observed flame cycle for 5 cycle, good ignition and flame each time. Did not find any issues with unit flame, cycle, or airflow. Advised customer we can try replacing temperatures sensors(thermistors) ; ordrng 1 WP8577274 (Thermistor) and 1 W10651569 (Thermistor inlet)"
We serviced a
WHIRLPOOL DRYER
Model WED7300DW0
Near Chagrin Falls, OH 44023
Jason N
Job Details:
01/11/2023
"Cc unit makes squeak noise on startup Ran dryer op test, confirmed squeaking noise. Pulled unit apart, found left rear support roller seized. Replaced support roller, pulley and belt using truck stock dryer repair kit. Reran dryer test, no abnormal noises heard. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDPE234GPS0
Near Solon, OH 44139
Jason N
Job Details:
01/11/2023
"Cc unit leaking underneath after recent cold spell in areaFound that leak origin point is the inlet valve on the unit, plastic valve housing is cracked. Inlet valve will need replaced. Part not showing in stock from Marcone, office to contact customer with next service date. ; ordrng 1 W11175771 (Inlet valve)"
We serviced a
WHIRLPOOL WASHER
Model wtw5105hw2
Near Cleveland, OH 44109
Corina B
Job Details:
01/11/2023
CC that the strike broke. Confirmed. Replaced the strike. Opt test ok
We serviced a
MAYTAG WASHER
Model Mvwp575gw0
Near Brecksville, OH 44141
Marie V
Job Details:
01/11/2023
"Replaced cover, cam and belt. Ran calibration. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bay Village, OH 44140
Angel
Job Details:
01/11/2023
Cc that unit was not draining. Tested unit and found you could hear the drain pump but wont drain removed unit out of spot and found that the drain pump was clogged up removed piece of glass reinstalled tested unit and it started draining as should opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFG374LVS0
Near Solon, OH 44139
Brian M
Job Details:
01/11/2023
Installed spark module Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID RANGE
Model KEBC208KSS04
Near Shaker Heights, OH 44120
Manny
Job Details:
01/11/2023
"Cc unit working after self cleaning, verified and latch is damaged ran bake test oven reset and display F1e1 for control issues, f5e1 for latch not unlocking after self cleaning, unit needs main control but part is discontinued.; ordrng 1 8302305 (electronic control(discontinued))"
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Cleveland Heights, OH 44118
Manny
Job Details:
01/11/2023
"Cc gasket coming off and wont stay in, verified and liner warped due to to much insulation. Ordering fz door ; ordrng 1 Lw10680729 (Fz door)"
We serviced a
JENN-AIR RANGE
Model JDS1750FP0
Near Cleveland, OH 44113
Corina B
Job Details:
01/11/2023
"CC that the oven does not get hot enough, did do 2 self cleans. CONFIRMED. found the bake element open. Will need a new bake element. Office is to reschedule appointment ; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT1L1TZYW01
Near Lyndhurst, OH 44124
Corina B
Job Details:
01/11/2023
CC that there was water leaking and now the ice maker is not working. Cust install a new water line and took apart the valve. Ice maker cycles with no water coming into ice maker. Will need a new valve. Will need a part research for a valve.
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Cleveland Heights, OH 44106
Manny
Job Details:
01/11/2023
"Cc unit not spinning or agitating, verified and no spin or agitation, ran diagnostics and f7e5 and f7e6 for shifter and motor failure, ran test from tech sheet and control motor and shifter showing good but unit still not spinning, spoke to bj we ran some test he asked if I had another shifter and replaced it, even though the test showed its good but we do have a fault code, replaced shifter with one that the customer had from when first tech came, unit agitates and spin, ran rinse and spin with towels. Opt test ok"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Seven Hills, OH 44131
Marie V
Job Details:
01/11/2023
"Cc that the oven does not works. Confirmed. Found igniter not working. Verify dsi board is getting 119V from board but is not working will need dsi board. office will contact once they have eta on the part; ordrng 1 W10860916 (Dsi board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Lakewood, OH 44107
Angel
Job Details:
01/11/2023
"Cc that the oven is not igniting. Tested the bake and could hear the ignitor clicking but not igniting. Removed inner bake burner cover tested unit again and ignitor was not clicking where its supposed too it was sparking farther back removed ignitor to verify and found that the porcelain was cracked in half causing it to spark farther back instead of at the burner unit will need ignitor.; ordrng 1 WPW10324262 (Ignitor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Bedford, OH 44146
Brian M
Job Details:
01/11/2023
Cc no heat Found heater open replaced heater and cutoffs OP Test Ok
We serviced a
JENN-AIR COMPACTOR
Model K
Near Mentor, OH 44060
Corina B
Job Details:
01/11/2023
"Replaced the switch. Opt test n/g. Called BJ tested switches, good. Will run without the bin. Will need a new motor ; ordrng 1 W10439651 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC416FW0
Near Cleveland, OH 44103
Manny
Job Details:
01/11/2023
"Replaced control, cap, shifter, upper harness, and motor, ran test cycle, opt test ok,"
We serviced a
MAYTAG DRYER
Model MGDC400VW0
Near Lakewood, OH 44107
Angel
Job Details:
01/11/2023
"Cc that unit was squealing a lot. Ran unit and found that the idler pulley was bad unit will need idler pulley. Used dryer repair kit from truck stock so unit got rollers, belt and idler pulley installed tested unit opt test ok.; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
Brian M
Job Details:
01/11/2023
Installed controls Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Independence, OH 44131
Marie V
Job Details:
01/11/2023
"Cc that the unit is not keeping cold in freezer and the lights are out. Confirmed. Took temps 37*in fresh food section, and 26* in freezer. Freezer fan running. Found evaporator frosted over. Verify thermistor reading is in range confirmed with BJ unit will need freezer light and control; ordrng 1 WPW10675033 (Control) and 1 W10695459 (Light), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG510S0AW2
Near Parma, OH 44134
Marie V
Job Details:
01/11/2023
"Cc that the burner is going off when turned on and when set to low. Confirmed. Replaced Burner now does not goes off while in use but cant adjust burner anymore so it does not shuts off in lowes setting, will order gas burner valve. ; ordrng 1 WPW10247744 (Valve burner)"
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Mentor, OH 44060
Corina B
Job Details:
01/11/2023
"CC that the unit is not heating. Confirmed. Checked power, good. Checked the heater, open. Will need a new heater. The support roller are loud. ; ordrng 1 DC97-14486A (Heater) and 2 DC97-16782A (Support)s and 1 DC93-00634A (Idler), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Seven Hills, OH 44131
Marie V
Job Details:
01/11/2023
Cc unit will not start cycle. Confirmed. Found error code for shifter. Found capacitor shorted. Replaced from t/s. Ran calibration and cust stared a cycle. Op test ok; used 1 W11395618 (CAPACITOR) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Strongsville, OH 44149
David R
Job Details:
01/11/2023
"Replaced wash motor assembly. Ran diagnostics, good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Pepper Pike, OH 44124
Joe O
Job Details:
01/11/2023
Replaced heating element. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Pepper Pike, OH 44124
Jason N
Job Details:
01/11/2023
Cc upper rack broke and fell downConfirmed left side upper rack rail separated and adjuster tabs broken. Replaced both upper rack rails and left side adjuster bracket using customer supplied parts. Rack operation test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Strongsville, OH 44149
David R
Job Details:
01/11/2023
"Cc unit not cooling, both sections. Temp in FF 65-70*, FZ 30*. Hear comp coming on and kicking off. No frost pattern on evaps. Order and Replace Orion control board, compressor and filter drier. ** 3 count SS repair; ordrng 1 W11592010 (Comp) and 2 W11109499 (Drier no UV)s and 1 W11336586 (Orion control)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Newbury Township, OH 44065
Joe O
Job Details:
01/11/2023
"Cc: not cleaning properly, oil leaking, not drainingFound error codes f7e5(shifter failure) f0e5(off balance). Found gear case leaking oil. Ran auto test. Found slider assembly sticking, not shifting, grinding. Needs gearcase, stator, rotor, clutch, sliderRotor out of stock. Office to reschedule; ordrng 1 W11393685 (Gear case) and 1 W10754158 (motor stator) and 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10754161 (motor rotor)"
We serviced a
WHIRLPOOL DRYER
Model WET4124HW0
Near South Euclid, OH 44121
Jason N
Job Details:
01/11/2023
"Cc unit dryer auto dry setting does not workCustomer stated the auto dry cycle does not shut off, the timer never moves. Timed dry cycle works fine. Ordering moisture sense control board; ordrng 1 WPW10476828 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB00
Near Strongsville, OH 44136
David R
Job Details:
01/11/2023
"Cc icemaker stopped working first and then complaint of not cooling correctly. Found icemaker not cycling on its on. Found FZ fan and harness not working. No flow of air, causing high temps. All voltage to components test good. Will need icemaker, fan harness assembly. Do not order parts at this time. ; ordrng 1 WPW10300022 (Icemaker) and 1 WP2315549 (Fan motor) and 1 W11545823 (Harness assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500EWH3
Near Chardon, OH 44024
Joe O
Job Details:
01/11/2023
Cc: not heating properlyFound element open. Needs bake elementElement out of stock. Office to reschedule ; ordrng 1 W10779716 (elmnt-bake)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Chardon, OH 44024
Joe O
Job Details:
01/11/2023
"Cc: not washing properlyFound sump assembly is receiving proper power, not washing. Needs sump assemblyCustomer does not want to repair at this time; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"
We serviced a
SAMSUNG DRYER
Model DV52J8700GW/A2
Near Strongsville, OH 44136
David R
Job Details:
01/11/2023
"Replaced belt and idler. Tested. Good. All functions, good. Op Test Ok."
We serviced a
GE DISHWASHER
Model GDF640HGM0WW
Near Willoughby Hills, OH 44094
Jason N
Job Details:
01/11/2023
"Installed wash pump/ motor and lower spray arm. Ran wash test, all functions passed. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Avon, OH 44011
Angel
Job Details:
01/11/2023
Cc that water will not get hot when filling only cold water. Ran diagnostics and no error codes tested the valves in diagnostics and worked but not when filling automatically so I replaced the inlet valve incase the temperature sensor is bad ran a calibration and started a normal cycle to see if it would fill with hot water and it did opt test ok.
We serviced a
MAYTAG DISHWASHER
Model WDT970SAKZ0
Near Strongsville, OH 44149
David R
Job Details:
01/11/2023
"Replaced main control and UI. Ran test mode, good. Ran normal cycle. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Grafton, OH 44044
Gabriel P
Job Details:
01/11/2023
Replace capacitor and shifter and still not agitating also replace sur plus parts like motor W11026785 and latch w11394572 and still not agitating order control ; ordrng 1 W11556725 (Control)
We serviced a
WHIRLPOOL RANGE
Model GW397LXUS06
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
01/11/2023
Found bake burner turning on and off burner was discontinued and alot other parts as well so customer the side not to fix at all
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
01/11/2023
"Found pulley defective and belt stretch causing to squeak replace from t/s,opt test ok ; used 1 W11239857 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
01/11/2023
Found ice jam corrected issue opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Painesville, OH 44077
Dan H
Job Details:
01/11/2023
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10891056 (Lokring), and 1 W10890131 (Lokring) from stock"
We serviced a
KITCHENAID WALL OVEN
Model KBMC140HSS04
Near Painesville, OH 44077
Dan H
Job Details:
01/11/2023
"Customer complaint that screw fell out, reinstalled screw, op test good"
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Jefferson, OH 44047
Dan H
Job Details:
01/11/2023
"Installed new infinite switches, op test good"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details:
01/11/2023
"Replace ui,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
01/11/2023
"Found latch broken replace,opt test ok"
We serviced a
GE DISHWASHER
Model GDT665SGN3WW
Near Conneaut, OH 44030
Dan H
Job Details:
01/11/2023
"Customer complaint that unit is not starting just displaying loc, confirmed, turned control lock off, unit started, op test good"
We serviced a
FRIGIDAIRE DBL WALL OVEN
Model FGET3065PFD
Near Conneaut, OH 44030
Dan H
Job Details:
01/11/2023
"Installed new control, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Ashtabula, OH 44004
Dan H
Job Details:
01/11/2023
"Customer complaint of f7e1 error code, confirmed, unit is not spinning just humming, found run capacitor disconnected, reconnected, op test good"
We serviced a
WHIRLPOOL MICROWAVE
Model RM770PXBB2
Near Fairview Park, OH 44126
Marie V
Job Details:
01/11/2023
"Cc that microwave part of unit does not works. Confirmed. Found fuse open. Called BJ. Replaced fuse fromT/S. Explain cust tha if fuse opens again will need interlock switches and they are not longer available.; used 1 W10138793 (FUSE, MICROWAVE) from stock"
We serviced a
GE REFRIGERATOR
Model PYE22PSHHSS
Near Painesville, OH 44077
Joe O
Job Details:
01/11/2023
Cc: leakingFound drain tube plugged. Needs drain cleared. Customer stated he will clear it.
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near Mentor, OH 44060
Joe O
Job Details:
01/11/2023
Cc: error code f20Customer stated the unit will give f20 error code and if they cancel and restart it will run. Found error code f20. Found low water pressure from cold valve. Solenoid just buzzing. Disconnected cold water supply. Found extremely low water pressure from house supply. Advised customer he needs a plumber.
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258XEW1
Near Willoughby, OH 44094
Jason N
Job Details:
01/11/2023
Installed evaporator fan motor. Airflow restored to FF section. Advised customer to allow several hours for ff section to return to desired temperature. Op test good.
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Elyria, OH 44035
Gabriel P
Job Details:
01/11/2023
"Replace magnetron diode and capacitor,then heat cup of water it pass,opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS5
Near Chagrin Falls, OH 44023
Brian M
Job Details:
01/11/2023
Replaced rack wheels OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Avon, OH 44011
Angel
Job Details:
01/11/2023
Cc that he has ice buildup on the bottom of freezer. Verified and found drain tube clogged cleared it out and steamed out all ice opt test ok.
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNTS3
Near Mentor, OH 44060
Corina B
Job Details:
01/11/2023
Replaced the heater. Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFU14F5HWN
Near Ashtabula, OH 44004
Dan H
Job Details:
01/11/2023
"Customer complaint that display is scrambled, confirmed, unit needs new control, customer does not want repair at this time ; ordrng 1 297370600 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0AS01
Near Beachwood, OH 44122
Corina B
Job Details:
01/11/2023
"CC that the unit is not working after a self clean, replaced the thermal fuse. Confirmed. Will need the thermostat. ; ordrng 1 WP4449751 (Fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Eastlake, OH 44095
Joe O
Job Details:
01/11/2023
"Cc: not spinningFound hub worn. Attempted to pull wash plate, wash plate will not come out. Wash plate will need cut or broke out. Needs hub and wash plate. Advised customer unit could potentially need gear case as well. Customer does not want to repair at this time; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDC555DW2
Near University Heights, OH 44118
Corina B
Job Details:
01/11/2023
"CC that the unit is not getting hot. Confirmed. Checked power at the terminal block, good. Checked the heater, open. Replaced the heater from t/s. Started a cycle, cycling properly. checked outside vent, does not have good airflow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Recommended dryer vent wizard. Opt test ok ; used 1 279838 (ELEMENT) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Willoughby Hills, OH 44094
Joe O
Job Details:
01/11/2023
Installed control. Ran auto test and calibration. Op test ok
We serviced a
FRIGIDAIRE STACK W/D
Model FFLG3900UW1
Near Strongsville, OH 44136
Marie V
Job Details:
01/11/2023
Replaced control. Tested dryer and washer. Both are working properly. Op test ok
We serviced a
MAYTAG DRYER
Model LDG8424AAE
Near Mentor, OH 44060
Dan H
Job Details:
01/11/2023
"Installed new idler pulley, op test good"
We serviced a
GE WALL OVEN
Model PK7500SF3SS
Near Chardon, OH 44024
Joe O
Job Details:
01/10/2023
Installed blower fan and sensor. Ran test bake both ovens. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Willoughby, OH 44094
Joe O
Job Details:
01/10/2023
"Cc: not coolingFound temps in freezer at -4 degrees, ff at 34 degrees. Found unit has good frost pattern. Found temps set to colder temps. Set temp to recommend. Unit functioning as designed. Op test ok Customer showed pop"
We serviced a
KENMORE DRYER
Model 1106182000
Near Shaker Heights, OH 44120
Manny
Job Details:
01/10/2023
"Cc unit not working and making noise, verified and unit making a really loud noise, took apart and found belt broken and rollers hard to rotate, unit needs repair kit, customer will contact wpl and ask them for the parts; ordrng 1 4392065 (dryer repair kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details:
01/10/2023
"Customer complaint of burning smell, started bake for 350 degrees, unit heated, there is a burning food like smell, nothing found burned in oven cavity, under cooktop behind back and sides, found possible evidence of a mouse nest, unable to access to remove, unit is operating as designed, advised customer to clean oven"
We serviced a
WHIRLPOOL DRYER
Model WGD7600XW0
Near Beachwood, OH 44122
Corina B
Job Details:
01/10/2023
CC that there is a noise when running. Confirmed. Found the idler pulley seized. Replaced the pulley and the rollers from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Windham, OH 44288
Brian M
Job Details:
01/10/2023
Cc unit not spinning Found slider not engaging Replaced Ran auto test and calibration
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Middleburg Heights, OH 44130
David R
Job Details:
01/10/2023
"Cc unit not heating in bake. Found element broken and warped. Ordering bake element. ; ordrng 1 W10779716 (Element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HC2
Near Middleburg Heights, OH 44130
David R
Job Details:
01/10/2023
"Cc unit giving error code and not running. Found error codes. 7-1, 7-7. Ran diagnostics, not spinning or agitating. Looked underneath and found the capacitor busted a little open at seems, leaking. Replaced with capacitor from t/s. Ran diagnostics and calibration. Good. All components working. Ran a quick cycle to test. Good. Op Test Ok. ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Westlake, OH 44145
Angel
Job Details:
01/10/2023
"Cc that ff section is not cooling properly. Verified and evaporator is frozen up unit had the fan and harness replaced already but unit will need main board replaced as well as the fan and thermistor which is under warranty from last time gave customer the estimate and stated he will unplug unit and thaw it out and use it like that until he decides what he wants to do with the unit.; ordrng 1 W10843055 (Main board) and 1 W11033168 (Fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY DRYER
Model CED137SDW0
Near Berea, OH 44017
Gabriel P
Job Details:
01/10/2023
"Found heater open replace from t/s,opt test ok ; used 1 279838 (ELEMENT) from stock"
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Orwell, OH 44076
Jason N
Job Details:
01/10/2023
Cc unit is not heating Checked power from receptacle to unit. Found unit is only receiving 117v from L1 and L2 to N. Possible breaker is miswired as customer stated the breaker was just replaced recently. Advised customer to contact an electrician to investigate.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44111
Marie V
Job Details:
01/10/2023
"Cc that unit was flashing the red light and that the unit is not agitating properly it will not pass wash. Ran, diag no error codes. Ran auto test pass. Verify unit underneath, looks good. Unit will need control and will order cam agitator . Office will contact once they have eta on the parts; ordrng 1 W11170317 (Control) and 1 285811 (Cam agitator) and 1 W11239857 (Belt)"