Service History 214 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBB02

Near Mentor, OH 44060

Jason N

Job Details: 02/03/2022

Cc unit stopped making iceReplaced ice maker using customer supplied pre Id part. Ran manual ice maker harvest test. Ice maker indexed properly and filled with water. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Painesville, OH 44077

Joe O

Job Details: 02/03/2022

"Cc: freezing food in ff sectionFound temps in ff section at 29 degrees, -1 in freezer. Found items in front of damper assembly. Damper is closing. No seal leaks around damper. Ohmed out thermistors. Ff section thermistor is reading out of range. Needs ff thermistor; ordrng 1 12002355 (thermistor kit)"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS02

Near Mentor, OH 44060

Corina B

Job Details: 02/03/2022

"CC that the unit is not cooling correctly and the ice maker is not working. Ff 55* Fz 32* temp is set at ff 33* and Fz -5. Checked the evap no frost pattern. Will need a new evap, compressor and drier. Office to reschedule ; ordrng 1 W11492867 (Evap) and 1 WPW10608485 (Evaporator) and 1 W10276644 (Compressor) and 1 WPW10143759 (Drier)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Mentor, OH 44060

Corina B

Job Details: 02/03/2022

CC that the ice does not dispense. Confirmed. Found the paddle not working. Will need a new paddle ; ordrng 1 W10370582 (Paddle)

We serviced a

KENMORE DRYER

Model 110.96590110

Near Mentor, OH 44060

Corina B

Job Details: 02/03/2022

Replaced the idler pulley and belt. Vacuumed out the dryer. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Euclid, OH 44123

Corina B

Job Details: 02/03/2022

"CC that the unit is not heating. Confirmed. Checked the outside vent, blocked with lint. Has a screen over the flaps causing the lint to not blow out. Cleared the vent with lint. The screen does not come off. Advised cust to clean the vent every couple of months. Opt test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kirtland, OH 44094

Jason N

Job Details: 02/03/2022

"Cc unit lights flashing, beeping, no operationRan diagnostics, found code f8e4 for overflow. Checked drip tray, found some water inside. Cleared water. Ran wash test for 20 minutes, no leaks found. Could not duplicate overfill condition at this time. Unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Willoughby, OH 44094

Corina B

Job Details: 02/03/2022

"CC that the unit stopped working. Ran diag F9e2 Water Ring Detected, Pump Drive System Problem. Ran a manual drain, pump humming. Ohmed out drain pump 22.ohms. Out of range will need a new drain pump. Replaced the drain pump from t/s. Ran a calibration. Started a cycle filled with water. Opt test ok. ; used 1 W10876600 (PUMP-WATER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM00

Near Novelty, OH 44072

Jason N

Job Details: 02/02/2022

"Cc unit has ice buildup in bottom of ff sectionFound ice buildup in ff evaporator drain tray, leaking into ff section. Cleared ice from drain tray, steamed down through drain hole. Poured water down to ensure good flow through. Pulled drain tube and flushed. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/02/2022

"Found fill tube clogged with ice and heater not working ordering ; ordrng 1 W11226501 (Heater), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC3

Near Avon, OH 44011

Marie V

Job Details: 02/02/2022

"Replaced drain pump, water valve, control, Ui, and dampers. Ran auto test and calibration. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFCS22EVMS3

Near Westlake, OH 44145

Angel

Job Details: 02/02/2022

"Cc that the icemaker is leaking when calling for water. Removed and found ice in the fill tube pan. Cleared out checked the fill tube to make sure its not frozen and it wasnt. Asked customer if they had a saddle valve and said yes explained to them the issue with those valves and we recommend to have a quarter turn valve because if its low on water pressure it could cause that if not the valve could be going bad. Gave customer estimate and stated they will leave like that for now. Paid service call only.; ordrng 1 WP12544124 (Inlet valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.8640712

Near Cleveland, OH 44119

Manny

Job Details: 02/02/2022

"Unit is a coin op m and there is no keys, tried reaching out to customer no answer contacted office spoke to AP she tried calling customer no answer she left msg, she advised trying to see if I can diagnose the unit with change, Use $1.50 to get unit started, unit has no heat, took back panel off and checked all components and all pass, cant hear centrifugal switch engaging, could be a bad motor but need the key to be able to take unit apart and diagnose properly. Office to verify that the keys are here before next service appointment.; schdld next appmnt for 2/9 WED !"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma, OH 44130

Gabriel P

Job Details: 02/02/2022

Took unit apart all screws are in place everything that is functional is working as designed there is a vibration sound that may be normal vibration cannot find any other problems

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near North Royalton, OH 44133

Gabriel P

Job Details: 02/02/2022

Customer said it didnt want to start for her when arrive everything was working as design call bj we going to replace ui ; O-emld tckt

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Mentor-on-the-Lake, OH 44060

Corina B

Job Details: 02/02/2022

"CC that the burners are to high and the oven is off. Adjusted the flames on the burners. Checked the temp in the oven, 350*. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB765FW

Near Mentor, OH 44060

Corina B

Job Details: 02/02/2022

CC that there is an article of clothing stuck under the agitator. Confirmed. Removed the article of clothing from the agitator. Started a drain and spin. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF989SDAE02

Near North Ridgeville, OH 44039

David R

Job Details: 02/02/2022

"Cc unit icemaker not working, only produced one batch of ice. Temp is good for both sections. Ran diagnostics, found E5 icemaker error. Found ice stuck in icemaker not cycling. Test 57 icemaker cycled through harvest, Test 45 called and filled water and Test 36 icemaker fan is working. Ordering icemaker. ; ordrng 1 WPW10764668 (Icemaker)"

We serviced a

FRIGIDAIRE RANGE

Model FFGF3047LSG

Near Chesterland, OH 44026

Jason N

Job Details: 02/02/2022

"Cc unit oven not heating properlyRan bake test to 350 degrees, let cycle. Customer is using spring steel type thermometer gauge which is slow reacting, reading 275 degrees when actual is 350. Let cycle for 20 minutes, good reignition each time. Calibrated temperatures +10 degrees. Unit is working properly at this time."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0ES2

Near Willoughby, OH 44094

Joe O

Job Details: 02/02/2022

"Cc: not heatingFound unit not heating. Relay not closing on control. Needs controlCustomer does not want to repair at this time ; ordrng 1 W11122560 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Aurora, OH 44202

Brian M

Job Details: 02/02/2022

Cc no cool No fans no compressor running Installed Orion board Ran test 38 unit ran fine for about 20 sec had 150 watt then dropped Upon inspection I can hear a Freon leak coming from ff evap area Needs evap ; ordrng 1 W11291123 (evaporator)

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL2

Near Painesville, OH 44077

Corina B

Job Details: 02/02/2022

"CC that the unit is not filling with water. Found the pump and motor not turning on. Checked the power at the control, 120 volts. Will need a pump and motor. Cust does not want to repair ; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Mentor, OH 44060

Corina B

Job Details: 02/02/2022

"CC that the unit will wash one load then will not was another load. Ran diag F5e1 Lid Switch Fault Lid Is Up f8e6 Water Hazard. Started a normal cycle, water correctly. Advised cust 1-2 tablespoons of he detergent. Checked the pressure hose, clear. Opt test ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Cleveland, OH 44144

Marie V

Job Details: 02/02/2022

Replaced evap harness and defrosted evaporator. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Westlake, OH 44145

Angel

Job Details: 02/02/2022

Replaced heater tested unit. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44135

Angel

Job Details: 02/02/2022

Cc that unit was leaking and they had a F8E4 error code float switch open. Verified and found tub seal on bottom right hand corner was not placed properly was coming off installed correctly also float switch tray had water in tray dried everything out tested unit on a heavy cycle and could not detect anymore leaks. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Aurora, OH 44202

Brian M

Job Details: 02/02/2022

Installed pump and control OP Test Ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Cleveland, OH 44109

Marie V

Job Details: 02/02/2022

After arrived. Cust need to reschedule.; saved tckt

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Gates Mills, OH 44040

Corina B

Job Details: 02/02/2022

Replaced the pump and motor. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Euclid, OH 44117

Manny

Job Details: 02/02/2022

"Cc unit not draining, unit not displaying correctly, try to get unit into diagnostics, unit gets in diagnostics but since console is damaged I cant see whats being displayed, unit start going through the diagnostics cycle then relays clicking on control then unit shuts off and restart, in order to properly diagnose the unit, advise customer to call whirlpool to see if the get a concession for the repair.; ordrng 1 W11413965 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDB00

Near Cleveland, OH 44115

Joe O

Job Details: 02/02/2022

"Recovered refrigerant, installed compressor and drier. Put unit into 28 inch vac for 15 mins, recharged with 4.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 W10896689 (Coupler), and 1 Tjaf1200 (Process) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW1

Near South Euclid, OH 44121

Marie V

Job Details: 02/02/2022

"Cc that the unit did not finish the cycle, unit was going back and forth sense, done and lid lock. Ran diag found error code F0E1, is not on tech sheet, called whirlpool tech line. Had me verify ohms on motor and it was 4.5 ohms. They said that that code could be caused by off balance, clothes on clean washer cycle to motor struggling to operate, or power loss. He said to replace harness and motor. Office will contact once they have eta on the parts.; ordrng 1 W11026785 (Motor) and 1 W11590868 (Harness) and 1 W11239857 (Belt)"

We serviced a

MAYTAG WASHER

Model MVWB835DW

Near Cleveland Heights, OH 44118

Angel

Job Details: 02/02/2022

Cc that washer is not spinning as should. Ran diagnostics and found error code F0E3 overload. Asked customer about how much clothes does he load the washer too and stated about 3/4 of the basket. Looked underneath washer and found that the gearcase is leaking oil. Will need gearcase replaced.; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (Slider)

We serviced a

GE RANGE

Model JGB735SP1SS

Near Wickliffe, OH 44092

Corina B

Job Details: 02/02/2022

"CC that the unit does not go pass 177*. Confirmed, unit is in Celsius. Changed the Celsius to Fahrenheit. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW0

Near Euclid, OH 44123

Manny

Job Details: 02/02/2022

"Cc unit squeaking, found code F2E2 for console disconnected, verify and console is plugged in, set unit to test cycle when unit is starting the belt squeaking, after 5 mins in test mode got error code F2E2 again , unit will need belt and console UI; ordrng 1 W11239857 (Belt) and 1 W11413339 (Console)"

We serviced a

KITCHENAID MICROWAVE

Model KEMC308KSS01

Near Aurora, OH 44202

Brian M

Job Details: 02/02/2022

Cc unit says door Found door frame not hitting switches Door is NLa ; ordrng 1 4375414 (covr-choke)

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Cleveland, OH 44102

Angel

Job Details: 02/02/2022

Cc that the unit drops time when using warm water. I verified unit and it did drop a lot of time only when using warm water ordering ui. Ordered part.; ordrng 1 W10911042 (Ui)

We serviced a

WHIRLPOOL DRYER

Model WED8000DW1

Near Lakewood, OH 44107

Angel

Job Details: 02/02/2022

Cc that unit is screeching when running. Confirmed turned on unit and started screeching will need pulley replaced. Replaced dryer kit with rollers and belt tested unit. Opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Euclid, OH 44119

Corina B

Job Details: 02/02/2022

"CC that the unit will lock and sense then shuts off. Ran diag F5e1 Lid Switch Fault Lid Is Up. Cleared the code. Ran a manual lid lock test, good. Started a cycle, several times started every time. Ran a calibration. Opt test ok"

We serviced a

MAYTAG WASHER

Model LAW9304AAE

Near Mentor, OH 44060

Joe O

Job Details: 02/02/2022

"Cc: noise during spinFound inner tub warped. Spoke with BJ, stated with unit age bearings and seals would also need replaced. Needs tub, counter weight, tub bearing and stem kitInner Tub discontinued.; ordrng 1 22001139 (tub,inner(discontinued)) and 1 6-2095720 (mounting s) and 1 6-2040130 (tub bearin) and 1 WPW10860268 (counterwgt)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Strongsville, OH 44136

Gabriel P

Job Details: 02/02/2022

"Replace control and console,now is throwing a new error code f7e4 Basket Re-engagement Failure also what it ask me to do and is good call senior tech cause unit not responding the clutch coil may have damage control re ordering ; ordrng 1 W10754448 (Shifter) and 1 W10915700 (Stator) and 1 W11419171 (Control)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Lakewood, OH 44107

Angel

Job Details: 02/02/2022

Cc that unit is not draining. Opened up unit and saw it had water in bottom by filter area hit the cancel button and drained water out as should. Ran diagnostics and had no error codes ran unit in a normal cycle than tested it to see if it drained and it drained as should. Unit is working as designed could not find any issues with it but still replaced drain pump because drain pump could be overheating and shutting off tested unit again. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI5FVAXVL00

Near Strongsville, OH 44149

David R

Job Details: 02/02/2022

"Cc unit not cooling. 65* in both sections. Found bad start device. Replaced from t/s. Tested, good. Unit started to cool. Op test ok. Give 24 hours to get back to normal temps. ; used 1 8201786 (STARTER) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Independence, OH 44131

David R

Job Details: 02/02/2022

"Replaced heater. Customer getting F9E1 error, drain hose crimped in back of unit. Adjusted as best as possible. Tested. Good. Op test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWM2

Near Chagrin Falls, OH 44022

Jason N

Job Details: 02/02/2022

"Cc unit leaking water and not draining Customer had plumber out and was told his drain line was frozen, but had the have someone to look at the unit for the leak. Turned water on for unit, water spraying out of inlet valve. Valve housing is cracked, will need new inlet valve. ; ordrng 1 W11175771 (Inlet valve)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ00

Near Novelty, OH 44072

Jason N

Job Details: 02/02/2022

"Cc unit not dispensing water Customer stated for about a week, water dispense was intermittent. Water dispense has been fine for a week now. Tested water dispense for several minutes, no intermittent operation, water dispense every time with good pressure. Could not duplicate issue at this time. Unit is working as designed."

We serviced a

GE REFRIGERATOR

Model PFE28RSHGSS

Near Chardon, OH 44024

Jason N

Job Details: 02/02/2022

"Cc unit door alarm not workingCustomer stated door alarm is not going off when door is left open. Checked door alarm setting, it is turned on and volume is at max. Left ff doors open, after approx 2 minutes door alarm signaled. Left freezer door open, again after approx 2 min. Door alarm signaled again. Could not find an issue with door alarm at this time."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Brecksville, OH 44141

David R

Job Details: 02/02/2022

"Replaced control and pump wash motor. Ran diagnostics, good. Op test ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Chardon, OH 44024

Jason N

Job Details: 02/02/2022

"Cc unit stopping in mid cycle Ran diagnostics, found code f8e1 for low/no fill. Ran manual water valve tests, found cold water coming into unit greatly reduced. Checked inlet valve screens, cold side completely blocked with sediment. Replaced inlet valve using misc. truck stock part. Ran auto test, all functions passed, good pressure in to both sides. Op test good. ; used 1 W11038689 (Inlet valve) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Cleveland, OH 44128

David R

Job Details: 02/02/2022

Cc after last repair the oven will not work. When pressing bake control will click but ignitor will not light. Found control is sending 120 down in circuit. Will need valve and ignitor. Ordering. ; ordrng 1 WP98014893 (Valve) and 1 W11176454 (Ignitor)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ0

Near Lyndhurst, OH 44124

Manny

Job Details: 02/02/2022

"Cc we set unit to 425 unit gets to temp but then temp drops. Set unit to 350 unit got to 350 clicked + button and set unit to 375 as soon as it got to 350 , displaying 275 degrees, control start clicking. Unit will need a temp sensor and main control. Office to contact customer for next service appointment when parts are available.; ordrng 1 WPW10181986 (sensor) and 1 W11567368 (Electronic control)"

We serviced a

KITCHENAID DISHWASHER

Model KUDK03ITBL3

Near Chardon, OH 44024

Jason N

Job Details: 02/02/2022

"Installed UI panel and door link kit. Interface test good, all buttons illuminating and responsive. Door operation test good."

We serviced a

KITCHENAID DISHWASHER

Model KUDK03ITWH3

Near Garfield Heights, OH 44125

David R

Job Details: 02/02/2022

"Cc unit not washing and saw sparks underneath. Took pics, electrical is not up to code, let customer know will need electrician for that. Looked at unit, Found wash motor error, soap just sitting at bottom of unit. Water is good, drain sounds loud. From sparking, control isnt sending correct voltage. Drain pump is loud. Ordering control, bi metal, wash motor and drain pump. ; ordrng 1 WPW10780877 (Wash motor) and 1 WPW10348269 (Pump drain) and 1 WPW10084142 (Control) and 1 W10258275 (Bi metal)"

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Gates Mills, OH 44040

Manny

Job Details: 02/02/2022

"Cc unit making a loud noise, found rollers and pulley in bad shape, replaced pulley and rollers using T/S# 4392067, opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH

Near Willoughby, OH 44094

Jason N

Job Details: 02/02/2022

"Installed drain pump. Ran diagnostics cycle, unit slow draining. Found drain hose incorrectly installed on back of unit, rubber boot is kinked. Corrected install. Unit draining correctly. Op test good."

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Atwater, OH 44201

Brian M

Job Details: 02/02/2022

Cc of error and washer not washing properly Found f7e1 error Ran manual test on tachometer and actuator no issues found Ran auto test no issue Ran calibration Had customer start load no issues Advised to watch

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958FEZ06

Near Garfield Heights, OH 44125

David R

Job Details: 02/02/2022

"Cc unit leaking from back water line. Found water line loose. Corrected, tested. Good. No leaks. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model wed87hedw1

Near Cleveland Heights, OH 44118

Marie V

Job Details: 02/02/2022

"Cc that the unit does not heat. Confirmed. Found heater open. Thermistor, thermostat and fuse are good. Unit will need new heater.; ordrng 1 WP8544771 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JS2

Near Cleveland, OH 44120

Marie V

Job Details: 02/02/2022

"Cc that cant use the oven because is showing error code on display. Confirmed error code of F3E0, oven sensor open. Removed unit and verify sensor, is open. Verify ohms on wires from control to sensor 0.1ohms. Unit will need new oven sensor. Office will contact once they have eta on the parts.; ordrng 1 W10833885 (sensor)"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFSS2615TS5

Near Euclid, OH 44123

Corina B

Job Details: 02/02/2022

"CC that the unit stopped cooling again. Cust installed the evap fan, was running great for 2 weeks and stopped. Confirmed. The compressor is seized. Fan are not running. Will need a new compressor, condenser fan, evaporator fan and the main control.; ordrng 1 A01078804 (Control) and 1 242018304 (Condenser fan) and 1 240550938 (Compressor) and 1 242077705 (Evaporator fan)"

We serviced a

GE RANGE

Model JT5500SF3SS

Near Solon, OH 44139

Brian M

Job Details: 02/02/2022

"F96 both upper and lower oven Followed tech sheet it advises to replace both fans and control ; ordrng 1 WB27X25351 (control board t012 e) and 1 WB26X35089 (Fan) and 1 WB26X31060 (fan blower), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Westlake, OH 44145

Angel

Job Details: 02/02/2022

Replaced heater tested unit. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Columbia Station, OH 44028

Gabriel P

Job Details: 02/02/2022

Found tube not inserted in all the way to the fitting correct issue

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Beachwood, OH 44122

Manny

Job Details: 02/02/2022

"Cc unit giving erro code f8e4, verify and found code F8e4 for open float switch, found drip tray full of water tripping the float switch, drain water and dry tray, ran calibration and diagnostics cycle no leaks unit is working as designed."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Madison, OH 44057

Joe O

Job Details: 02/02/2022

Cc: not agitatingReplaced actuator. Ran auto test and calibration. Op test ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF3

Near Madison, OH 44057

Joe O

Job Details: 02/02/2022

"Cc: leaking from ice maker, ice build up in bottom of freezer, spring broke offFound freezer ice maker fill cup warped, fill water flows partially past fill cup. Found spring for freezer door slide broke. Needs ice maker and slide for upper left and lower left; ordrng 1 5304508097 (slide assembly) and 1 241798233 (Ice maker) and 1 5304507979 (slide assembly)"

We serviced a

MAYTAG DRYER

Model MEDX6STBW0

Near Geneva, OH 44041

Joe O

Job Details: 02/02/2022

Cc: long dry timesFound venting smashed behind unit. Pulled vent. Unit has good heat and air flow. Advised customer to have venting replaced. Op test ok

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Willoughby, OH 44094

Jason N

Job Details: 02/02/2022

Cc unit power button not working all the time Customer stated sometimes she has to hold the power button to get unit to power on. Advised customer not to hold power button and just lightly touch it with flat of her thumb. No fault codes in diagnostics. Unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHM00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 02/02/2022

110watts on test. 38 11 inch vac on low Nitro tested at 140 psi lost about 10 psi but then nothing the rest of the Time Called whirlpool They want a Yoder loop isolation This did not make sense spoke to sr tech and they advised on a compressor and filter replacement; ordrng 1 W11393142 (Com) and 1 W11109499 (drier-tube)

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Berea, OH 44017

David R

Job Details: 02/02/2022

"Replaced pump motor, drain pump, heater is good. Ran test, no leaks, normal sounds. Op test ok."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Avon, OH 44011

Angel

Job Details: 02/02/2022

Replaced heater tested unit. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44128

Manny

Job Details: 02/02/2022

"Replaced control. Vent and pump motor, unit will get to step 6 the start restarting after 1 min unit dies out and led on control stay solid, contacted BJ he told me that could be UI and also that the unit is one of the heater recall ones . Order heater and UI. Took core for return.; ordrng 1 W11460962 (Panel ui) and 1 W11047695 (Heater)"

We serviced a

KITCHENAID ICEMAKER

Model KUIX535HPS00

Near Shaker Heights, OH 44120

Jason N

Job Details: 02/02/2022

"Cc unit not making iceFound unit not filling with water. Checked water filter, pulled out and ran bypass. Good water pressure, unit filling with water. Checked all other functions. Everything else tested good. Advised customer change water filter."

We serviced a

WHIRLPOOL REFRIGERATOR

Model n/a

Near Eastlake, OH 44095

Corina B

Job Details: 02/02/2022

Cust did not want to look at the refrigerator

We serviced a

KITCHENAID REFRIGERATOR

Model KFIV29PCMS03

Near Ashtabula, OH 44004

Joe O

Job Details: 02/02/2022

"Cc: clicking noise, motor continuously running, loud operationCustomer stated they had unit turned off for 24 hours. Customer had cooling off upon arrival. Turned on cooling. No abnormal noises. Do not see any build up on evaporators. Ran fan tests, compressor and condenser test. No clicking noises or loud operation. Unable to duplicate issue. Advised customer if issue persists to leave unit plugged in and cooling on. Op test ok"

We serviced a

KITCHENAID RANGE

Model KEBC107KSS0

Near Novelty, OH 44072

Brian M

Job Details: 02/02/2022

Cc unit randomly goes into clean mode Ran test bake to 350 no issue Could not duplicate issue but can determine that it may be a control issue micro computer is NLa ; ordrng 1 4452894 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDT02

Near Shaker Heights, OH 44120

Manny

Job Details: 02/02/2022

"Installed ice maker ran harvest test op test, advise customer to allow the unit 4 to 6 hours for ice maker to harvest ice."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near North Royalton, OH 44133

David R

Job Details: 02/02/2022

"Cc flames not getting low. Found customer not turning knobs properly all the way down past high. Showed customer on knobs they have High, Medium, Low setting and at the lowest the flame is low. Top burners check good. Customer also had questions about the oven being off temp by 25*. Explained depending on if using a short time recipe or long time. After preheat it is suggested to let unit heat 10-15 more minutes before inserting food, so that the oven vanity can be up to actually temp. If using oven thermometer give an extra 15-20 mins. Put oven at 350* let cycle a couple mins after preheat. Was reading 350-360*. Put up to 400* reading around temp. Showed customer how to calibrate unit and cam also look in owners manual as well. Raised calibration by 10*. Customer to monitor and adjust"

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near North Ridgeville, OH 44039

Gabriel P

Job Details: 02/02/2022

"Found heater open,gave estimate,opt test ok customer will repair ordering part ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWM2

Near Elyria, OH 44035

Gabriel P

Job Details: 02/02/2022

"Found panel not responding the options pad work but not the rest also unit getting 122 voltage power is no issue with power gave estimate customer will wait for home insurance to the side what to do ; ordrng 1 W10811151 (Panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Maple Heights, OH 44137

Marie V

Job Details: 02/02/2022

"Cc that the unit is not starting. Cust said that they unplugged the unit and plugged back in. Confirmed. Unit was unplugged when arrived. Plugged unit back in and ran diag, no error code, tested all buttons on UI. Good. Started a normal cycle. Op test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SDZ0

Near Brooklyn Heights, OH 44131

Marie V

Job Details: 02/02/2022

"Cc that the unit starts and then cancel it self out and drains the water, does not finish the cycle. F8e3 drain stuck on f3e2 thermistor failed calibration f6e2 fill valve electrical problem f8e2 drain motor electr problem. Unplugged unit rebooted control. Put back together and started a normal cycle. Unit didnt stop working for over 10 min. Keep running. Explain cust that most likely the control had a glitch on it. Gave estimate for that control. But for now unit is operating properly.; ordrng 1 W10906430 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model FEF326FBC

Near Parma, OH 44134

Marie V

Job Details: 02/02/2022

"Cc that the element burned out. Confirmed. Wire is also burned. Replaced heating element from cust, and replaced wire. Tested unit, preheat to 350*. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near North Olmsted, OH 44070

Marie V

Job Details: 02/02/2022

Cc that the oven does not works. Confirmed. Found weak ignitor. Replaced from T/S. Tested oven. Op test ok.; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Avon, OH 44011

Angel

Job Details: 02/02/2022

Replaced heater tested unit. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW88HEAW0

Near Gates Mills, OH 44040

Jason N

Job Details: 02/01/2022

"Cc unit not turning on Found control lock turned on. Turned control lock off, ran quick test cycle. Unit operation test good."

We serviced a

ADMIRAL WASHER

Model AAV7000AWW

Near North Ridgeville, OH 44039

Marie V

Job Details: 02/01/2022

"Cc that the unit is not agitating . Confirmed unit filled up with water and when it started to agitate it stopped, motor is overheating and stopping. Unit will need new motor. ; ordrng 1 WP21001950 (Motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DISHWASHER

Model GDF630PSMSS

Near Willowick, OH 44095

Brian M

Job Details: 02/01/2022

Cc unit not always draining Ran several fills and drains Could not duplicate a no drain issue Advised to watch

We serviced a

AMANA REFRIGERATOR

Model ART318FFDS06

Near Willowick, OH 44095

Corina B

Job Details: 02/01/2022

"CC that the unit is not cooling. Confirmed Fz 55* ff 60*. Removed the cover ball of ice on the evaporator. Will need a new evap. ; ordrng 1 W11407409 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Rocky River, OH 44116

Gabriel P

Job Details: 02/01/2022

Found error f4e3 motor faulty ; ordrng 1 W11087376 (Pump assembly) and 1 W10876537 (Drain pump)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW1

Near Painesville, OH 44077

Joe O

Job Details: 02/01/2022

Cc: not dispensing fabric softenerFound error codes f0e2(over suds). Ran quick test cycle. Ran drain and spin with extra rinse. Unit filling through fabric softener. Ran extra rinse with fabric softener. Unit did not fill through fabric softener. Needs dispenser drawerSecond tech needed to remove dryer.; ordrng 1 W11524105 (Dispenser drawer)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Strongsville, OH 44149

David R

Job Details: 02/01/2022

"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps.; used 4 W10896689 (Fitting) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Olmsted Township, OH 44138

David R

Job Details: 02/01/2022

"FZ evap frosting over still. Put into diagnostics, did not getting proper voltage coming from control. Diagnostics shows open defrost sensor as well. Will need to steam ice as well. Ordering control, heater, thermistor and harness to be replaced. **2 count** double labor ; ordrng 1 W11449482 (Control) and 1 WP2323198 (Defrost heater) and 1 WPW10384183 (Thermistor) and 1 W11545823 (Harness)"

We serviced a

WHIRLPOOL DRYER

Model CEM2745FQ1

Near Cleveland, OH 44119

Corina B

Job Details: 02/01/2022

Replaced the timer. Opt test ok

We serviced a

KITCHENAID RANGE

Model KFGG504KPS0

Near Euclid, OH 44117

Corina B

Job Details: 02/01/2022

CC that the unit is off 50*. Cust has a thermometer in the oven. Advised cust the thermometer is slow reacting. heated oven to 350*. Used the thermocouple to take temperature 350* after 30 minutes. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Cleveland, OH 44121

Corina B

Job Details: 02/01/2022

CC that there is a crack in the door. Confirmed. Took picture of door. Will need a new door and badge. Office to reschedule ; ordrng 1 W11436604 (Door) and 1 W11223753 (Badge)

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near North Ridgeville, OH 44039

Angel

Job Details: 02/01/2022

Cc that unit is not spinning. Ran a auto test in diagnostics and found that the hub is stripped will need hub replaced. Replaced hub tested unit. Opt test ok.; used 1 W10528947 (HUB) from stock

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS6

Near North Ridgeville, OH 44039

Angel

Job Details: 02/01/2022

"Cc that unit is not heating. Ran a mug with cold water to test unit and did not heat will need magnetron replaced and capacitor. Gave customer estimate and stated that he rather buy a new unit. Charged service only. Opt test ok.; ordrng 1 W10818686 (Magnetron) and 1 W10850446 (Capacitor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Sheffield Lake, OH 44054

Angel

Job Details: 02/01/2022

"Cc that unit is not advancing it was stock on wash. Turned unit on started a normal cycle and unit was working as should it was filling, spinning, draining, washing and counting down the time as should. Ran diagnostics and had no error codes. Explained to customer that when she unplugged it it couldve reseted the control but unit at the moment is showing me that everything is working as should and i could not guess on what couldve gone wrong at the moment she had the problem. Recommended her to monitor for now and if anything to call us back and to take a video of the issue with her phone to get a better perspective of the issue. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Aurora, OH 44202

Brian M

Job Details: 02/01/2022

Installed lid ui and control OP Test Ok