Near North Royalton, OH 44133
Dan H
Job Details: 02/10/2020
DRYER MAYTAG MGDB765FW0 "Installed new top, op test good"
Near Wellington, OH 44090
David R
Job Details: 02/10/2020
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Cc of burning smell. Took off cover. Found capacitor burnt and wires coming to cap burnt. Ordering mag,cap,diode,transformer and filter board. ; ordrng 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (di
Near Solon, OH 44139
Jason N
Job Details: 02/10/2020
RANGE WHIRLPOOL WOS51EC7AB01 "Cc unit not keeping right temperature.Customer states things are too done or burnt.Ran bake test to 350, actual reading after preheat and cycle 370-375. Calibrated temp -15 degrees. Ran bake test to 400, reading 398-410. Advised customer to allow approx
Near Middleburg Heights, OH 44130
Corina B
Job Details: 02/10/2020
DISHWASHER MAYTAG MDB4949SDM3 Replaced the wheels and stops. Ran a calibration. Optest ok.
Near Avon, OH 44011
Gabriel P
Job Details: 02/10/2020
WASHER WHIRLPOOL WTW5000DW "Ran diagnostic no error codes,ran calibration and auto test pass ran drain and spin pass nothing wrong with unit ,opt test ok"
Near Parma, OH 44134
Dan H
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL MSS26C6MFZ "Customer complaint of frost in freezer section , confirmed, found freezer section door gasket not sealing, used heat and petroleum jelly to adjust gasket, op test good"
Near Brooklyn, OH 44144
Dan H
Job Details: 02/10/2020
WASHER WHIRLPOOL MVWX655DW1 "Customer complaint that unit is not completing cycles, ran diagnostics found f8e1(long/no fill) error code, found hot water supply valve turned off, turned on, started normal wash cycle, unit filled and began washing, unit is operating as designed"
Near Auburn Township, OH 44023
Jason N
Job Details: 02/10/2020
DISHWASHER KITCHENAID KUDC10FXSS5 Installed control console. Ran wash test then cancel drain. Op test good.
Near Solon, OH 44139
Jason N
Job Details: 02/10/2020
WASHER AMANA NTW4516FW3 "Cc unit leaking from back or underneathRan auto test, unit leaking at back right corner, found leaking from drain hose connection. Customer using too big of a drain hose, hose clamped on. Drain port is smashed, will not seal up. Unit needs drain hose, cl
Near Brooklyn, OH 44144
Corina B
Job Details: 02/10/2020
WASHER MAYTAG MVWC565FW Replaced the agitator. Ran a calibration. Optest ok.
Near Cleveland, OH 44109
Dan H
Job Details: 02/10/2020
WASHER WHIRLPOOL WFC7500VW0 "Customer complaint that unit will not spin at high speed, confirmed, unit needs new motor; ordrng 1 WPW10192987 (motor-drve)"
Near Mentor, OH 44060
Arthur V
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced both control box and thermister. Advised customer not to push items all the way back against the back wall. There is a space behind shelf designed to stay open for air flow. Op test good. Customer had set at 3, i set to 2.
Near Solon, OH 44139
Brian M
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Cc of unit leaking by filter Found water valve near filter one of the lines was not seated all the way in and was leaking Pushed line in all the way OP TEST OK
Near Lorain, OH 44053
Corina B
Job Details: 02/10/2020
WASHER WHIRLPOOL WTW8500DC5 "CC that there is a noise in agitate. Found a squeaking noise with the suspends. Called t/l Joel the click clack noise is normal, not to replace any parts. Could not tell him that I hear a squeaking noise from the suspension rods. ; ordrng 1 W11130356 (su
Near Cleveland, OH 44109
Jeff M
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer was only feeling the retracting springs that are built into the railings on the freezer door unit tested good
Near Avon Lake, OH 44012
Corina B
Job Details: 02/10/2020
OTR MICROWAVE KITCHENAID KMHS120ESS5 "CC that the light does not turn off.. checked the light socket, good. When turning the control on for the light, does not turn off or get dim. Has correct light bulb. Will need a new control. Part is covered under manufacturer warranty. ; ordrng 1 W11182
Near Solon, OH 44139
Brian M
Job Details: 02/10/2020
DISHWASHER WHIRLPOOL MDB8989SHZ0 "Cc of leak from left front Found leak to becoming from around hinge area Could not figure out what’s causing is Spoke to BJ and he advised to remove pressure from the left leg , raised left leg and leak slowed /stopped At this time unit is not leaking"
Near Avon, OH 44011
Gabriel P
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 When arrive door was not shut all they advise customer to always make sure door is close and make sure they don’t push door and walk away otherwise they won’t know if door is completely shut Replace parts opt test ok
Near Aurora, OH 44202
Brian M
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KRC704FSS00 Cc door ajar light is on and no lights are onFound right hand door switch unplugged Plugged back in OP TEST OK
Near Aurora, OH 44202
Brian M
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Cc ice not dispensingFound ice been to be really tight and not spinning freely Needs ice binEST only
Near Reminderville, OH 44202
Brian M
Job Details: 02/10/2020
RANGE JENN-AIR JES9900BAS Cc blower not working Verified power going to blower but motor is not running Needs blower motor ; ordrng 1 WPW10201322 (motor-blwr) and 1 WPY707702 (locknut)
Near Kent, OH 44240
Brian M
Job Details: 02/10/2020
DRYER MAYTAG MEDB835DW4 Installed wire and thermostat and thermistor Ran normal cycle OP TEST OK
Near Cleveland, OH 44109
Dan H
Job Details: 02/10/2020
DISHWASHER AMANA ADB1400AGS1 "Customer complaint that unit is not draining, confirmed, disconnected drain hose, pressed cancel , unit drained out completely, house plumbing is clogged, advised customer that they need a plumber to repair, unit is operating as designed"
Near Garfield Heights, OH 44125
Jeff M
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 This is a lock ring unit. Didn’t realize it until I tried to remove the filter dryer and seen the Cath tube was made of aluminum. ;
Near Cleveland, OH 44113
Dan H
Job Details: 02/10/2020
WASHER WHIRLPOOL WFW3090JW0 "Installed new control, op test good"
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/10/2020
DISHWASHER GE GSC3500V00BB "Cc: not starting, fills but won’t sprayFound motor receiving power, just humming. Spun motor by hand. Re started unit. Motor took off. Motor bearings are failing. Needs motor And pump assemblyCustomer does not want to repair at this time"
Near Euclid, OH 44117
Arthur V
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found icemaker leaking and needs replaced. Replaced ice maker. Op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock
Near Novelty, OH 44072
Arthur V
Job Details: 02/10/2020
DISHWASHER KITCHENAID KDTM354DSS5 Replaced faulty touch pad. Op test good
Near Cleveland, OH 44124
Jeff M
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KBFS25EVMS0 Customer bought a new water filter. He indirectly install the water filter I reinstalled the filter and I heard a hissing sound coming from behind the unit I found the water valve seal was leaking needs new water valve.; ordrng 1 WP67006531 (valve-inlt)
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/10/2020
DISHWASHER MAYTAG MDB4949SHB0 Cc: top rack has playFound top rack has some play in the tracks and rollers. It is how the unit is designed. Spoke with BJ he stated it is how it’s designed and no parts installed would change the issue. Op test ok
Near Eastlake, OH 44095
Arthur V
Job Details: 02/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Found noise coming from baffle. Air damper needs replaced. ; ordrng 1 WPW10594329 (control)
Near Shaker Heights, OH 44120
Joe O
Job Details: 02/10/2020
DISHWASHER WHIRLPOOL KUDS30FXSS8 "Cc: not cleaning dishes properly(leaves a grainy surface on dishes), sanitize light not coming onEntered diagnostics cycle. Found error code f10e1(dispenser electrical problem). While in diagnostics unit started leaking out of the front right side of uni
Near Elyria, OH 44035
Corey L.
Job Details: 02/10/2020
REFRIGERATOR AMANA ART318FFDW06 "Installed dryer, removed evap, tried several different options to reduce or add copper to change sizes, need aluminum to aluminum coupler 8/7, ordering part needed; ordrng 1 L13005654 (7/8 ALUMINUM COUPLER)"
Near Strongsville, OH 44136
Corey L.
Job Details: 02/10/2020
DISHWASHER KITCHENAID KDTE334GBS0 "Customer complaint side of upper rack hitting gasket when opening and closing, confirmed upper rack warped, replaced upper rack, op test good"
Near Strongsville, OH 44136
Corey L.
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced control, op test good, took core for return"
Near Strongsville, OH 44149
David R
Job Details: 02/10/2020
DRYER MAYTAG MEDB765FW0 Cc dryer sheets getting caught. Sharp rigid parts on lint screen housing. Ordering parts; ordrng 1 W11086603 (lint screen) and 1 W11129408 (housng-out) and 2 WP3387223 (electrode)s
Near Cleveland, OH 44105
Joe O
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc: freezing stuff in the ff sectionFound temps in ff section at 35 degrees and freezer at 2 degrees. Found ff temp was set to 33 degrees and freezer was set to -2 degrees. Adjusted temps, advised customer on loading ff section. Found damper is functioni
Near Russell Center, OH 44072
Arthur V
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Recieved wrong part. See pic. Please reorder (used my truck stock part earlier this morning ) ; ordrng 1 W10882923 (icemaker)
Near Kent, OH 44240
Brian M
Job Details: 02/10/2020
WASHER WHIRLPOOL WTW4816FW2 Cc of vibration Found unit needing leveled Added cloths ran high speed spin and leveled unit to the best that could 90% of extra vibration stopped
Near North Ridgeville, OH 44039
David R
Job Details: 02/10/2020
DRYER WHIRLPOOL WED4616FW0 Customer had POP. Cc of noise. Found blower wheel was loose and off motor. Corrected. Tested. Op test ok
Near Gates Mills, OH 44040
Jeff M
Job Details: 02/10/2020
WASHER MAYTAG MHW7100DW0 Installed new parts unit tested good unfortunately they sent the incorrect color for the ui. the ui is still the incorrect color but she does not want the new part sent to her house.
Near Cleveland, OH 44120
Joe O
Job Details: 02/10/2020
WASHER AMANA NTW4516FW2 Cc: starts on its own making grinding soundFound unit stuck in a drain. Canceled the drain. Ran auto test and Calibration. Found excessive suds in drain cycle. Found motor to be making a screeching noise. Needs motor. ; ordrng 1 W10890624 (motor-drve)
Near Bainbridge Township, OH 44023
Jason N
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Cc unit not making ice Ran manual harvest test, ice in mold, indexed and filled with water. Ice maker function is good, door switch function is good. Temps in freezer are 1 degrees. Operation is good at this time. Advised customer to monitor."
Near North Ridgeville, OH 44039
David R
Job Details: 02/10/2020
WASHER MAYTAG MVWC565FW2 "Cc of water level. Advised to read owners manual to look at cycles to place with different articles of clothing. Showed customer bulked/sheets cycle versus using normal. Customer had a 30 year washer before this one so just updated them on unit. Part not
Near North Ridgeville, OH 44039
David R
Job Details: 02/10/2020
DRYER MAYTAG MDE6700AYW Cc no heat. Tested. Took off front panel. Found element open. Ordering element ; ordrng 1 WP35001247 (element)
Near Avon, OH 44011
David R
Job Details: 02/10/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Cc Fz section is not working but FF is good. Customer has unit placed in garage. 28* outside. Let customer know that refrigerator needs to be above certain temp for thermostat to work correct on and turn on compressor. If not able temp, roughly 50* the c
Near Avon Lake, OH 44012
Gabriel P
Job Details: 02/10/2020
DISHWASHER WHIRLPOOL ADB1400AGS1 "When checking dispenser with a flashlight it was empty customer did not know cause she was going by the color she thought it will get clear to let her know when to fill explain her thats the color of rinse it will not go away it will stay blue ,opt test
Near Garfield Heights, OH 44125
Joe O
Job Details: 02/10/2020
RANGE WHIRLPOOL WFG525S0JW0 Cc: takes long to cookRan test bake to 350. Throughout the bake temps were 60 degrees off. Canceled bake. Calibrated unit to max found temps to still be averaging 30 degrees off. Needs control and oven probe. ; ordrng 1 W10833885 (sensor) and 1 W11317839
Near Cleveland, OH 44111
Corina B
Job Details: 02/10/2020
WASHER WHIRLPOOL WTW5000DW2 Cc the unit will flash spin light. Ran diagnostics. Checked error codes found F0E2 – OVER SUDS CONDITION DETECTED. Checked hot and cold valves both are good. Put into a spin. Good. Calibrated machine. Ran a rinse and spin. Advised customer to use 1-2 tabl
Near Broadview Heights, OH 44147
Corey L.
Job Details: 02/10/2020
REFRIGERATOR FRIGIDAIRE LGHB2869TF5 "Customer complaint door flap falls off, confirmed clip on door holding mullion is broken not allowing mullion to stay secure, replaced door, op test good"
Near Chagrin Falls, OH 44023
Jason N
Job Details: 02/10/2020
WASHER ROPER RTW4516FW2 "Cc unit smoking and sparking Customer stated unit started smoking, they unplugged it. Checked unit, found drive motor connector underneath burnt, lot of moisture underneath unit. The units they have here drain on the floor behind them to a floor drain. A
Near Rootstown Township, OH 44266
Brian M
Job Details: 02/10/2020
DRYER MAYTAG MED6630HW0 Cc of noise Found vibration coming from vent tube Repositioned as best as I could to stop the noise OP TEST OK
Near Hambden Township, OH 44024
Arthur V
Job Details: 02/10/2020
WASHER WHIRLPOOL MVWB865GW0 Replaced water valve. Found water lines reversed. Ran service diagnostics. Passed. Op test good
Near North Olmsted, OH 44070
David R
Job Details: 02/10/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 Replaced parts. Tested. Op test ok
Near Cleveland, OH 44102
Corina B
Job Details: 02/10/2020
DISHWASHER GE PDT825SSJ4SS Replaced tub trim. Started a normal cycle. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Near Lorain, OH 44052
Gabriel P
Job Details: 02/10/2020
WASHER WHIRLPOOL WTW5000DW2 "Found error f0e2 over suds advise customer to only use two tablespoon of detergent cause basket don’t fill all the way to the top also can only load unit with 7 to 8 regular large towels otherwise they will exceed the maximum capacity of load and can thr
Near Painesville, OH 44077
Jason N
Job Details: 02/10/2020
REFRIGERATOR FRIGIDAIRE PHSC39EESS5 "Cc unit not coolingCustomer stated it started to get warm this morning. Found temps in ff at 62, 6 in freezer. Compressor not running. Checked voltage in to inverter, good at 122v, signal voltage from main board 3.7v. Ohmed out compressor pins, all appro
Near Lorain, OH 44052
Corina B
Job Details: 02/07/2020
WASHER WHIRLPOOL WFW8620HC2 "Replaced the control, duct, wire harness. F3e5 still came up. Called t/l Brian, told t/l there is Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. tape over the sensor connections without the sensor. Took pictur
Near Elyria, OH 44035
Gabriel P
Job Details: 02/07/2020
WASHER WHIRLPOOL WTW4816FW2 "Shocks are good the movement of basket is normal the basket is hold by spring shocks explain manager,opt test ok"
Near Lorain, OH 44055
Gabriel P
Job Details: 02/07/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Found air leak steam gasket use vaseline on corner and melt all frost ice buildup,opt test ok"
Near Avon, OH 44011
Gabriel P
Job Details: 02/07/2020
REFRIGERATOR WHIRLPOOL WRSA71CIHN "Unit was on demo mode correct issue,opt test ok temp start it dropping"
Near Euclid, OH 44132
Jeff M
Job Details: 02/07/2020
DRYER AMANA NED7200TW Installed new part unit op tested good ; used 1 SHIPPING (shipping and handling) from stock
Near Concord Township, OH 44077
Jeff M
Job Details: 02/07/2020
WALL OVEN KITCHENAID KEBS277SSS03 Installed new part unit op tested good ; used 1 SHIPPING (shipping and handling) from stock
Near MENTOR ON THE, OH 44060
Joe O
Job Details: 02/07/2020
WASHER WHIRLPOOL WTW5000DW2 Cc: odorCould not smell any odor. Ran auto test. Could not duplicate a smell. Checked tub found no build up. Customer has drain pan under unit. Advised if the trap for that drain is drying out it could cause an odor that would smell like it is coming from
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/07/2020
WASHER MAYTAG MVWC565FW1 "Cc unit won’t unlock sometimes after cyclesCustomer showed pop to show it’s still in warranty Customer states it will sometimes not unlock after consecutive cycles, has to unplug to get lock to release. Called wp techline, Ed, stated unit should be on de
Near Chester Township, OH 44026
Jason N
Job Details: 02/07/2020
WASHER WHIRLPOOL WTW7000DW4 "Cc unit stops in cycle and codesRan diagnostics, confirmed f6e3 for acu cannot hear UI. Replaced control and console using customer supplied pre Id parts. Ran auto test and calibration. Op test good."
Near Painesville, OH 44077
Arthur V
Job Details: 02/07/2020
REFRIGERATOR WHIRLPOOL WRF560SMYH02 "Found damper making noise and needs replaced. ; ordrng 1 WPW10257451 (damper), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
David R
Job Details: 02/07/2020
REFRIGERATOR WHIRLPOOL MFI2568AEW Replaced parts. Tested. icemaker called for water. Op test ok.
Near University Heights, OH 44118
Joe O
Job Details: 02/07/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc: not turning onFound unit is not receiving any power. Checked breaker box. No breaker tripped. Could not locate which breaker goes to unit(not labeled). Applied power to unit. Unit started. Is functioning as designed. Advised customer she needs an elec
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/07/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Found ice sham on tray correct issue dispense cube ice pass,opt test ok"
Near Cleveland, OH 44106
Jeff M
Job Details: 02/07/2020
RANGE KITCHENAID KSGG700EBS1 GFI was tripped unit op tested good
Near Beachwood, OH 44122
Joe O
Job Details: 02/07/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc: leaking from bottomChecked under unit, could not find any water marks. Ran quick test, ran normal wash, ran drain and spin with extra rinse. Could not duplicate leak. Placed water mat under unit. Op test ok"
Near Lorain, OH 44052
David R
Job Details: 02/07/2020
WASHER WHIRLPOOL WFW8620HC2 See other techs notes.*** I have control board to return.; saved tckt
Near Middleburg Heights, OH 44130
David R
Job Details: 02/07/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced part and hose. Tested. All components good. Advised customer of using rinse aid and high temp wash/heat dry for best results. Op test ok
Near Cleveland, OH 44103
Jeff M
Job Details: 02/07/2020
REFRIGERATOR WHIRLPOOL GSS30C6EYF00 The fridge was in fact on fire. The wires that run through the freezer door down the hinge and plug-in to the Molex plug underneath the refrigerator at the bend just passed the hinge is where the wires wore through and caught fire needs a new door. Part
Near Garfield Heights, OH 44105
Jason N
Job Details: 02/07/2020
DRYER WHIRLPOOL WED7500GC0 Installed dry door latch and catch. Door op test good.
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 02/07/2020
WASHER WHIRLPOOL WTW7000DW3 Replace all parts opt test ok
Near Brook Park, OH 44142
Gabriel P
Job Details: 02/07/2020
WASHER AMANA NTW4516FW1 "Found latch defective,replace ran calibration and auto test pass,opt test ok"
Near Berea, OH 44017
David R
Job Details: 02/07/2020
DISHWASHER MAYTAG MDB8959SBS2 "Cc top rack. Top racks falling apart. Everything else looks good. Ordering racks; ordrng 1 W11259785 (track) and 1 W11259786 (track), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44118
Jason N
Job Details: 02/07/2020
DISHWASHER MAYTAG MDB8959SBB2 "Cc unit not powering on Confirmed no operation, checked power to control board, good at 126v. Unit needs control, had misc. stock control on truck, replaced. Unit now powers on, but keypad is unresponsive, cust stated that is how it was before, and unit
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/07/2020
WASHER WHIRLPOOL WFW9500TW03 "Cc: f28 errorEntered diagnostics, found error code f28(serial communication error between ccu and mcu). Ran test cycle. Unit would not start. Cycle. Tested power to mcu it is receiving proper power. Needs mcuAdvised customer the mcu may have also damaged
Near University Heights, OH 44118
Jeff M
Job Details: 02/07/2020
DISHWASHER MAYTAG MDB4949SHZ0 Installed new part unit op tested good
Near Brecksville, OH 44141
David R
Job Details: 02/07/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Leveled unit, gave information about cardboard suppose to be under unit for circulation purposes. Op test ok"
Near Berea, OH 44017
David R
Job Details: 02/07/2020
WASHER MAYTAG MVWB765FW3 "Cc of noise. Put into diagnostics, found noise coming from gearcase. Ordering gearcase ; ordrng 1 W11393685 (GEARCASE)"
Near Chardon, OH 44024
Dan H
Job Details: 02/07/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Installed new control, op test good"
Near Beachwood, OH 44122
Dan H
Job Details: 02/07/2020
WASHER WHIRLPOOL WTW4816FW2 "Installed new drain pump , op test good"
Near Cleveland Heights, OH 44106
Dan H
Job Details: 02/07/2020
WASHER MAYTAG MVWX550XW2 "Customer complaint that unit is not starting, ran diagnostics no error codes found, started normal wash cycle, lid locked, unit filled and began agitating, had customer start normal wash cycle, lid locked, unit filled, unit is operating as designed"
Near Brecksville, OH 44141
Corina B
Job Details: 02/07/2020
DISHWASHER KITCHENAID KUDC10FXSS1 "CC that the dishwasher is not cleaning well. Ran diag 7-1 no heat, 6-6 cool water, 6-4 float switch open, 3-3 suds/air in pump. Ohmed out the heater, good. Found the wires at the control are burnt. Will need a new control, wire harness and door seal. Wil
Near Fairport Harbor, OH 44077
Arthur V
Job Details: 02/07/2020
REFRIGERATOR WHIRLPOOL EB9SHKXVQ01 Upon arrival unit fresh food set at 1. Customer confused where setting should be set at to increase temp in fresh food. Temps good in freezer and fresh food. Damper opening and closing properly. Customer to monitor and call back if temp issues continue. ;
Near Leroy Township, OH 44024
Arthur V
Job Details: 02/07/2020
WASHER MAYTAG MVWX655DW1 Found hub worn. Found oil leaking from gearcase shaft. Gearcase making alit on noise. Needs gearcase and hub. Customer to replace unit.
Near Solon, OH 44139
Brian M
Job Details: 02/07/2020
N/A N/A KSSS42QDW00 Cc unit no seeming like it’s cold enough in freezer section Found temps to be around 10 in freezer 38 in fridge Found condenser coils to be covered in dust Cleaned coils but was not able to clean all off it due to small areas I could not get an attachment
Near Russell Township, OH 44022
Brian M
Job Details: 02/07/2020
WALL OVEN WHIRLPOOL KODE500ESS04 Customer showed pop took pic Cc temps are off Ran test bake to 350 found unit to be 3 degrees higher than set point which is normal Ran test bake to 425 found unit to be 2 degrees higher At this time I can not duplicate an issueUnit is functioning as desi
Near North Royalton, OH 44133
Corina B
Job Details: 02/07/2020
DRYER AMANA NED4655EW1 Found timer not advancing. Replaced the timer. Turned dryer on timed down. Optest ok.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/07/2020
WASHER MAYTAG MVWB835DW4 "Spanner strip on shafts will need part listed,scheduling need double labor and second technician ; ordrng 1 W10754448 (clutch) and 1 W10810403 (lid lock assy) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W1
Near Cleveland, OH 44102
Dan H
Job Details: 02/07/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that doors are uneven, leveled doors to the best that they are able to be, op test good"
Near Solon, OH 44139
Brian M
Job Details: 02/07/2020
DRYER MAYTAG MGD7100DC1 "Cc that unit isn’t drying in correct time Found error for low air flow Customer has a vent booster found vent booster not turning on, found instructions on how to reset booster and is now working OP TEST OK"
Near Brooklyn, OH 44144
Dan H
Job Details: 02/07/2020
RANGE KITCHENAID KFGG500ESS2 "Customer complaint that self clean is not cleaning, started self clean, burner lit, oven cavity heated up to 289 degrees , unit is operating as designed, called whirlpool techline spoke to Brian, said self clean doesn’t mean it cleans its self, you may
Near Painesville, OH 44077
Arthur V
Job Details: 02/07/2020
WASHER FRIGIDAIRE FWT645RHS0 Found rear bearing very loud. Needs outer tub and inner spin basket. CUST does not want repaired
Near Willoughby, OH 44094
Arthur V
Job Details: 02/07/2020
REFRIGERATOR WHIRLPOOL ED5FHAXVS Trimmed existing bracket by removing tabs at the top that were interfering with the tab that activates the ice switch. Unit op test good.
Near Strongsville, OH 44136
Corina B
Job Details: 02/07/2020
DRYER WHIRLPOOL WED7500GW0 "Replaced the catch and strike. Started a cycled with towels. Door does not cust showed pop, sent pic open. Optest ok."