We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near North Ridgeville, OH 44039
David R
Job Details: 02/22/2023
"Took pics of entire unit. Outer casing of unit, dented out on all four sides. Outer basket broken apart. What seems to have happened in, on spin mode the suspensions broke at part and causing the basket to spin wildly and more parts damaged. Ordering parts needed.***3 count***two tech ; ordrng 1 W10677265 (Cabinet) and 1 WPW10612925 (Badge) and 1 W11417171 (Panel rear) and 3 W11197416 (Absorber)s and 4 WPW10687506 (Feet)s and 1 W10902814 (Impeller) and 1 W11551646 (Spanner nut) and 1 W11568797 (Filter) and 1 WP8533928 (Screw) and 1 W11219115 (Tub) and 1 W11449841 (Gearcase) and 4 WPW10249633 (Screws)s"
We serviced a
KENMORE DRYER
Model 11079812990
Near Cleveland, OH 44125
Corina B
Job Details: 02/22/2023
CC that the drum is not turning. Confirmed. Found the belt is broken. Replaced the dryer repair kit from t/s. Opt test ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW7040DW1
Near Elyria, OH 44035
Marie V
Job Details: 02/22/2023
"Cc that the unit stopped working and it was making a noise. Ran diag found error code f0e3 , f2e1 . Tilted unit found gearcase leaking all over components, will need gearcase, impeller, rotor, stator, clutch and slider. Cust does not want to continue, cust will buy new. Op test ok; ordrng 1 W11393685 (Gearcase) and 1 W10754158 (Stator) and 1 W10734521 (Slider) and 1 W10754161 (Rotor) and 1 W10775188 (Wash plate) and 1 W10754448 (Clutch)"
We serviced a
WHIRLPOOL DRYER
Model Wgd4815ew4
Near Elyria, OH 44035
Gabriel P
Job Details: 02/22/2023
Ran all three cycles and it cycle on and off how supposed to and found no burning
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Painesville, OH 44077
Joe O
Job Details: 02/22/2023
"Cc: water remaining, not running cycleFound drain pump running, no water exiting. Found garbage disposal punch left in garbage disposal. Knocked out punch. Tested. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAKZ0
Near Gates Mills, OH 44040
Jason N
Job Details: 02/22/2023
Cc plastic on console is coming offReplaced console using customer supplied pre Id part. Customer satisfied with appearance. Op test good.
We serviced a
KITCHENAID COOKTOP ELE
Model KICU509XBL00
Near Chagrin Falls, OH 44022
Jason N
Job Details: 02/22/2023
Installed module. Ran boil test on all burners. Op test good.
We serviced a
GE STACK W/D
Model GUD27ESSM1WW
Near Chardon, OH 44024
Corina B
Job Details: 02/22/2023
Replaced the latch. Started a drain and spin. Opt test ok;
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Painesville, OH 44077
Joe O
Job Details: 02/22/2023
"Cc: tripping breakerFound unit is connected to af gf breaker. Advised customer manufacturers recommend to replace with a standard breaker due to varying amp draw. Advised unit should be on its own circuit with no gfci or ark fault breakers. Found temps in unit at 40 degrees ff section, freezer at 8 degrees. Advised customer replace and monitor. Need electrician"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Madison, OH 44057
Dan H
Job Details: 02/22/2023
"Installed new harness/heater, op test good"
We serviced a
JENN-AIR WALL OVEN COMBO
Model JMW2430DS01
Near Chardon, OH 44024
Brian M
Job Details: 02/21/2023
Installed console Ran test on microwave and oven OP Test Ok
We serviced a
GE WASHER
Model GTUP270GM1MWW
Near Cleveland, OH 44113
Manny
Job Details: 02/21/2023
"Cc unit flooded the hole apartment, stated water is just pouring out from underneath, verified and the floor is saturated with water everywhere, removed the front cover and noticed oil and water leaking from the tub seal, all components are full of water and motor looks like its rusting, customer will not proceed with the repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Highland Heights, OH 44143
Corina B
Job Details: 02/21/2023
"CC that the ice maker is not making ice. Confirmed. Found the line in the doo frozen. Removed the supply line at the door,water is coming out. Will need a new door. Cust does not want to repair ; ordrng 1 LW11026425 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUGFR242HL01
Near Westlake, OH 44145
Angel
Job Details: 02/21/2023
Replaced door tested opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HES
Near Oberlin, OH 44074
David R
Job Details: 02/21/2023
"Cc unit not cooling. Block of ice on evap line. Suggest replacing evap and comp. ; ordrng 1 W10160407 (Comp) and 1 12002041 (Evap), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Oberlin, OH 44074
David R
Job Details: 02/21/2023
"Cc not ice. Found icemaker not cycling. Had one on surplus W11284458. Replaced. Opened and closed water shut off, still has copper line. Also water filter light is red, will need a new water filter and reset. Ran icemaker test. Cycled and called for water. Good. Op Test Ok"
We serviced a
AMANA RANGE
Model AGR6603SFW3
Near Bedford, OH 44146
Corina B
Job Details: 02/21/2023
CC that the oven is not holding temp. Cust does have an oven thermometer. Heated oven to 350* with a pan in the oven. Took temp after the buzzer and wait 15 minutes after to take temp. Pan is 350*. Advised cust to wait 10-15 minutes after the buzzer to insert the food. Opt test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Ridgeville, OH 44039
Marie V
Job Details: 02/21/2023
"Cc that unit ia making a grinding noise. Confirmed when spin tub by hand . Tilted u it and found shifter not is correct position, replaced shifter and cam was rubbing. Replaced cam, belt and shifter from T/S. Tested unit. Op test ok; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE DISHWASHER
Model CDT836P2M5S1
Near Avon, OH 44011
Marie V
Job Details: 02/21/2023
"Cc that the unit is not draining. Confirmed, theres water at the bottom try to cancel, unit did not cancel. Replaced control and hit cancel, stared draining but slowly, it finished the draining and theres still water at the bottom. Found a pumpkin seed and a small piece of tape at the drain hose. Removed and tested unit. Pass. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Painesville, OH 44077
Dan H
Job Details: 02/21/2023
"Installed new capacitor, op test good"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Dorset, OH 44032
Joe O
Job Details: 02/21/2023
"Cc: grinding noise, not finishing load, not draining properlyFound error codes f9e1(long drain) f9e2(drain pump problem) f2e1(stuck key). Cleared error codes. Ran auto test. Unit not draining. Re entered diagnostics. Ran manual agitate and spin, could not duplicate grinding noise. Needs drain pump. Replaced drain pump, unit still not draining. Drain pump is running. Needs drain hoses; ordrng 1 W10802689 (hose) and 1 W11035296 (hose) and 1 W11244231 (hose) and 1 WPW10280024 (drain hose retainer), used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS20
Near North Royalton, OH 44133
David R
Job Details: 02/21/2023
"Cc unit fan still running even when not using unit. Error codes F3E0, F3E1, F6E0, F6E6. Oven sensor errors and Main control errors. Ordering and replaced both sensors and both top/bottom control.**2 count; ordrng 1 W11261165 (Upper control) and 1 W11261164 (Lower control) and 2 W11598120 (Sensor)s"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Gabriel P
Job Details: 02/21/2023
"Found vent to outside clogged clean out,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 02/21/2023
"Cc: not making iceFound temps at 3 in freezer, 38 in ff section. no ice in bin. Ice maker is on. Cycled ice maker. Ice maker is cycling, and filling. Needs control; ordrng 1 W11172798 (cntrl-elec)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Ravenna, OH 44266
Brian M
Job Details: 02/21/2023
Cc of design flaws Showed customer whirlpool page about normal fridge noises OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kent, OH 44240
Brian M
Job Details: 02/21/2023
Cc unit shaking Ran diagnostics found over loads Ran auto test no mechanical issues found Ran high speed spin adjusted level Advised to watch
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW1
Near Beachwood, OH 44122
Jason N
Job Details: 02/21/2023
"Cc no power to unit.Checked voltage unit, good at 124v. Checked door switch, checked good. Found timer is powering on, but start switch is not making contact. Replaced start switch using misc. truck stock part. Unit started, good heat and tumble. Op test good. ; used 1 WPW10446920 (Switch-pts) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
Jason N
Job Details: 02/21/2023
"Ran diagnostics, found code f7e1 for tachometer missing or wrong signal. Ran auto test, found nose during agitation and spin, splutch is grinding. Checked under unit, found grease on teeth of splutch and pulley. Replaced cam/pulley using customer supplied part, wiped excessive grease from gearcase shaft. Ran auto test cycle, all functions passed, no abnormal noise heard. Retrieved all other parts including control that will need returned."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Shaker Heights, OH 44120
Jason N
Job Details: 02/21/2023
"Cc unit leaking from underneath Customer turned water supply off to unit. Turned supply back on, found pinhole leak in plastic supply line. Cut out damaged part of line and spliced back together using push to connect fitting already present in line. No leaks. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Berea, OH 44017
Angel
Job Details: 02/21/2023
Replaced both main board and ui calibrated unit and ran an auto test opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrx735sdbm03
Near Berea, OH 44017
Angel
Job Details: 02/21/2023
Cc that unit stopped making ice after a power outage. Checked ice maker and noticed that the whole bottom of it was full of ice so I removed ice maker melted all the ice and checked icemaker and it was leaking from underneath which got to the head of the ice maker damaging it. Unit will need ice maker replaced gave customer estimate. ; ordrng 1 WPW10300024 (Ice maker)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Westlake, OH 44145
Marie V
Job Details: 02/21/2023
Replaced damper motor. Tested it works good. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Cleveland, OH 44102
Gabriel P
Job Details: 02/21/2023
"Found coils open replace from t/s ,opt test ok ; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW4
Near Broadview Heights, OH 44147
Corina B
Job Details: 02/21/2023
"CC that there is white residue on clothes, water left in the dispenser and a noise when agitating. Ran diag F0e3 overload f2e1 stuck key. Tested the valves, good.water is coming out every port. Advised cus its normal to have water in the tray. Cust showed the white residue on the clothes. Service pointer w11042572 to replace the control. Found the clutch and slide loud. Will need a control, clutch and slide. Office to reschedule appointment. ; ordrng 1 W11111454 (Control) and 1 W10734521 (Slide) and 1 W10754448 (Clutch)"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near North Royalton, OH 44133
Corina B
Job Details: 02/21/2023
"CC that the unit is not starting. Confirmed, ran diag F7e1 Tachometer missing orWrong Signal f7e6 Motor Circuit open f7e7 Motor unable to reach target RPM. Found the capacitor is open. Replaced the capacitor andshifter from t/s. Started a cycle. Opt test ok. ; used 1 W11395618 (CAPACITOR), and 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near North Royalton, OH 44133
David R
Job Details: 02/21/2023
"Replaced water valve. Tested, good. No leaks. Ram test 59, and test for icemaker to call for water. Installed water filter for customer. Good. Op Test Ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near North Royalton, OH 44133
David R
Job Details: 02/21/2023
Replaced top adjuster kit. Good. Checked over unit and all checks good. Op Test Ok.
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US3A
Near Euclid, OH 44123
Joe O
Job Details: 02/21/2023
Installed pump and motor. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Shaker Heights, OH 44122
Jason N
Job Details: 02/21/2023
"Cc unit stopped in cycleFound unit lid locked, unit is not powering on. Checked voltage into main board, good at 122v. No status LED on board, unit will need main board replaced. Checked drain pump resistance, good at 18.9ohms. Quoted customer main board replacement. Customer declined repair. Estimate only. ; ordrng 1 W11419171 (Main control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Solon, OH 44139
Brian M
Job Details: 02/21/2023
Installed valve OP Test Ok
We serviced a
AMANA RANGE
Model AGR5330BAW3
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/21/2023
"Cc unit oven not heating Ran bake test, ignitor not glowing, checked power in to ignitor, good at 123v. Replaced bake ignitor using truck stock part. Reran bake test, good ignition and preheat. Op test good. ; used 1 12400035 (IGNITER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF518SAFW00
Near Olmsted Falls, OH 44138
Angel
Job Details: 02/21/2023
Cc that unit is not draining. Verified warranty with BJ and unit is still under warranty took picture of POP. So I ran unit and nothing was happening so we took it out from spot to get to drain pump and found that the drain pump had a piece of glass stuck in the impellers causing it not to drain. Removed piece of glass reinstalled everything tested unit opt test ok. Also advised customer to get an electrician to verify the fuse box because it has damages and its a fire hazard.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cleveland, OH 44109
Corina B
Job Details: 02/21/2023
"CC that the u it is not drying the dishes. Ran diag no error codes. Ran a calibration. Heater turned on. Tested the water, good temp. No rinse aid being used. Advised to use rinse aid, high heat, sani rinse and heat dry. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near North Royalton, OH 44133
David R
Job Details: 02/21/2023
Replaced FZ gasket. Heated up. Customer to have stay closed for half an hour to let conform correctly. Good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/21/2023
"Cc: ice bin stuck, freezing top shelfFound ice bin frozen in. Ice bin is cracked near auger. Auger free spinning. Needs auger motor, ice maker harness, divider, and ice makerAdvised customer to unplugged unit 24 hours before next visit, unit needs to be thawed; ordrng 1 W11185686 (ice-contnr) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor) and 1 WP63052-2 (impeller) and 1 W11378860 (Washer) and 1 W10884720 (harns-wire) and 1 WPW10300024 (icemaker) and 1 W11043013 (valve)"
We serviced a
WHIRLPOOL WASHER
Model lsb6200pq0
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/21/2023
"Cc unit not startin cycle, possibly the lid switch is not making contact Verified lid switch is reading open when lid is closed. Replaced lid switch using customer supplied pre Id part. Ran quick spin and drain cycle, all functions passed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Shaker Heights, OH 44122
Manny
Job Details: 02/21/2023
"Charge with nitrogen to check for leaks, pressure is going down slowly, check with black light and found dye coming out of the 3 way valve, cleaned up the dye and more came out, valve is leaking, Ordering 3 way valve ; ordrng 1 W11580434 (3 way valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44144
Gabriel P
Job Details: 02/21/2023
"Replace control,then force into defrost mode heater turn on and start to steam evaporator notice fan wouldnt start motor must to fried giving estimate on motor,opt test ok ; ordrng 1 W11109595 (Fan)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Cleveland, OH 44113
Corina B
Job Details: 02/21/2023
"CC that the unit is leaking. Started a cycle with towels, ran for 45 minutes no leaks. Did find hair built up under the door, Wiped clean. Ran a drain and spin, no leaks. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model MEDE500VW0
Near Cleveland, OH 44113
Corina B
Job Details: 02/21/2023
"CC that the unit will not turn on. Confirmed. Ran diag f1 Primary Control failure. F25 inlet thermistor shorted, Will need to replace the control. Control is nla. ; ordrng 1 W10177388 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Lakewood, OH 44107
Marie V
Job Details: 02/21/2023
Repl control panel. Ran auto test and calibration. Unit agitates spins and drains. Optest okNo core for return
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL306ESS
Near Independence, OH 44131
Angel
Job Details: 02/21/2023
Cc that all leds went out. Verified and confirmed the freezer and all ff section led modules were out. So I replaced all of them anyways since there updated modules and all the lights were functioning as should opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44128
Manny
Job Details: 02/21/2023
"Replaced parts ordered, ran auto test and calibration opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB2
Near Strongsville, OH 44149
David R
Job Details: 02/21/2023
"Cc Cooktop On, CookTop Hot wont go off. Went into diagnostics, Error F6E4, control error. Also tested out each switch, shorted relay on RF switch. Will need control and relay.; ordrng 1 W11567368 (Control) and 1 WP3149404 (RF switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Avon Lake, OH 44012
Marie V
Job Details: 02/21/2023
"Cc that the unit is beeping and it wont start. Confirmed. Found water at the float switch, removed and stared unit, no leaks, found suds. Explain cust to clean dishwasher and to use white vinegar, avoid powder detergent. And if use only 2 tablespoons. Op test ok"
We serviced a
GE DISHWASHER
Model GDF520PGJ0WW
Near Avon Lake, OH 44012
Marie V
Job Details: 02/21/2023
"Cc that the unit makes a loud noise when it starts. Stared unit, found water was going outisde the unit. Removed unit and connected fill hose back in place. Tested unit, no unusual noise. Noise cust said it was happening could have been motor running without water. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Avon, OH 44011
Marie V
Job Details: 02/21/2023
Cc that the lights are not working and crisper drawer is not sliding properly. Confirmed. Replaced fresh food section light and found that crisper drawer plate needs to be replace ; ordrng 1 W11225684 (Plate)
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Parma, OH 44131
Angel
Job Details: 02/21/2023
Arrived at home checked cabinet and it was damaged.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield, OH 44054
Marie V
Job Details: 02/21/2023
"Cc that the unit is freezing foot in fresh food section. Confirmed saw water bottles frozen. Verify temp, 39* in fresh food section and -2 in freezer. Temp are set to -1 and 38*. Corrected temperature in freezer and set to 2. When entered diag, and ran step 3 unit blinks and does nothing replace damper, still not working or getting voltage. Ordering control and ui. Office will contact once they have eta on the part; ordrng 1 W11399844 (Control) and 1 W11284720 (Ui)"
We serviced a
KITCHENAID RANGE
Model KSEG950ESS2
Near Mentor, OH 44060
Dan H
Job Details: 02/21/2023
"Customer complaint that unit only heats to 325 degrees, oven temperature sensor is good, found bake element open, unit needs new element ; ordrng 1 W10779716 (Element)"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Mentor, OH 44060
Dan H
Job Details: 02/21/2023
"Customer complaint of squealing noise, ran spin cycle, ran quick wash , no unusual noises heard, unit is operating as designed"
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMS01
Near Mentor, OH 44060
Dan H
Job Details: 02/21/2023
"Customer complaint that unit shuts off and on on its own and of ice build up on freezer section floor, confirmed, found evaporator drain tube clogged, fans and compressor are shutting off and on irregularly, unit needs new control and evaporator drain tube cleared, control is no longer available ; ordrng 1 W10185291 (Cntrl)"
We serviced a
KITCHENAID ICE MAKER
Model KUIS18PNZB2
Near Waite Hill, OH 44094
Dan H
Job Details: 02/21/2023
"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (Lokring), and 2 W10891719 (Lokring) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/21/2023
Cc: not cooling properlyFound temps at 53 degrees. Found ball of ice on cap tube. Found unit has dye filter installed. No signs of dye externally. Unit in a 20 in vac. Internal high side leak. Cannot be repaired.
We serviced a
KITCHENAID RANGE
Model KEBS207DWH8
Near Chardon, OH 44024
Brian M
Job Details: 02/21/2023
Cc unit went to self clean by itself Customer reset breaker and hasnt had an issue since Advised to watch 90 % of parts are NLA
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near Jefferson, OH 44047
Dan H
Job Details: 02/21/2023
"Installed new divider, auger motor, and yoke, op test good"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Painesville, OH 44077
Brian M
Job Details: 02/21/2023
"Cc of noise Found gearcase loud Needs gearcase, clutch , slider ; ordrng 1 W11393685 (Gearcase) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/21/2023
Cc: upper rack falling outFound rack not seated correctly. Re seated rack. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Grafton, OH 44044
Gabriel P
Job Details: 02/21/2023
Gearcase sound loud and leaking oil will need stator shifter gearcase and slider ; ordrng 1 W11449841 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Shifter) and 1 W11550891 (Agitator)
We serviced a
KITCHENAID WALL OVEN
Model KEMS309BBL01
Near Pepper Pike, OH 44124
Joe O
Job Details: 02/21/2023
Installed fuse. Tested. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44110
Jason N
Job Details: 02/21/2023
"Cc unit long dry timesRan m/s for entitlement, unit under a yr.Ran dryer op test, unit is heating and tumbling properly. Checked airflow at vent outlet, no airflow from outlet, restricted. Advised customer they will need venting serviced/ cleaned. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMHV03
Near Mentor, OH 44060
Brian M
Job Details: 02/21/2023
Installed damper OP Test Ok
We serviced a
MAYTAG DRYER GAS
Model MGD9700SQ0
Near Conneaut, OH 44030
Dan H
Job Details: 02/21/2023
"Customer complaint of squealing noise, confirmed, idler pulley is seizing, installed new dryer repair kit, op test good ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5605MW0
Near Shaker Heights, OH 44122
Joe O
Job Details: 02/21/2023
"Cc: not drying properlyCustomer stated on a normal regular cycle the unit will not dry the clothes completely. Ran diagnostics cycle. Found sensor is functioning. Advised customer of sensor, and mixed loads. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Jason N
Job Details: 02/21/2023
"Cc unit not starting cycleRan m/s for entitlement, unit under a yr.Found all buttons are functional except for start button, does not depress correctly, unable to start or cancel a cycle. Unit will need UI panel replaced.; ordrng 1 W11368911 (UI panel)"
We serviced a
FRIGIDAIRE WALL OVEN
Model FGB24L2ASC
Near Madison, OH 44057
Dan H
Job Details: 02/21/2023
"Customer complaint that oven is not lighting, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Chagrin Falls, OH 44022
Joe O
Job Details: 02/21/2023
Installed valve. Tested. Op test ok
We serviced a
FRIGIDAIRE WASHER
Model NMWS336FS0
Near Madison, OH 44057
Dan H
Job Details: 02/21/2023
"Installed new drain pump, op test good"
We serviced a
WHIRLPOOL DRYER
Model Wed5800bc0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/21/2023
"Check all fuses they are good check ; ordrng 1 279787 (Motor), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
FRIGIDAIRE STACK W/D
Model FLCE7522AW3
Near Cleveland, OH 44114
Corina B
Job Details: 02/21/2023
CC that the u it does not spin the clothes out. No error codes. Started a rinse and spin. Unit is spinning out. Advised cust 1-2 tablespoons of he detergent and half a basket of clothes is a full load. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW3
Near Cleveland, OH 44108
Manny
Job Details: 02/21/2023
"Cc that his wife said unit wasnt heating, he stated that he tested out and was heating but wanted to keep the appointment to make sure unit is working properly, verified and good heat and good operation, noticed the vent hose at the back of the unit is too long and looks kinked, advise customer to shorten the vent, opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 02/21/2023
"Ran diagnostic no error found check underneath is good ran auto test pass and ran normal cycle pass,unit working as design"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW0
Near Mentor, OH 44060
Brian M
Job Details: 02/21/2023
"Cc is loud when spinning Gearcase loudWill need gearcase, clutch, washplate, and slider. ; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (washplate) and 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 SHIPPING (SHIPPING LOGISTICS*)"
We serviced a
GE REFRIGERATOR
Model PVD28BYNFS
Near Painesville, OH 44077
Brian M
Job Details: 02/21/2023
"Cc no water or ice Found dispenser paddle ripped off and missing,plastic housing for paddle is broken, built into door, ice bin missing, ice maker door broken , Middle drawer missing gasket, freezer door missing and handle and screw hole stripped , Dispenser board not functioning can not run any diagnostic, ui not responding ; ordrng 1 WR14X32422 (Ice door) and 1 WR30X31923 (Bucket) and 1 WR14X32092 (Gasket) and 1 WR78X31905 (Freezer) and 1 WR12X31906 (Handle) and 2 WR01X11007 (refrigerator door screw)s and 2 WR01X20424 (set screw)s and 1 WR78X32093 (Fridge door) and 1 WR17X31932 (Paddle) and 1 WR17X32424 (Paddle) and 1 WR55X32106 (Dispenser board) and 1 WR57X32000 (Valve) and 1 WR86X36438 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Middleburg Heights, OH 44130
Manny
Job Details: 02/21/2023
"Cc unit not working, stated unit has no lights, but its cooling, pulled unit out and checked voltage, good, removed UI and checked power, good, tried diagnostic and unit will go in but UI flashes the step but then stay blank, disconnected unit and wait a couple minutes and reconnected, unit is operational lights are back on, customer looks behind the unit and saw a kinked on the copper line, asked if we fix that too, told her no that would have to be a plumber, advised customer to monitor the unit and if issue returns to give us a call."
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JV1
Near North Ridgeville, OH 44039
David R
Job Details: 02/21/2023
"Cc unit broil never worked, POP says purchased 10/7/22. Different document had model number for range. Cc unit broil not working. Found broiler igniter in wrong position. Corrected. Tested multiple times. Unit broiler is working and cycling. Good. Op Test Ok ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near South Euclid, OH 44121
Corina B
Job Details: 02/21/2023
"Cust showed pop, sent pic. CC that the unit is not level, loud banging. Confirmed. Found the basket leaning forward and to the right. Leveled the basket. The banging is the water hammering. Will need a hammer arrestor. Started a rinse and spin with towels. Advised cust to use 1-2 tablespoons of he detergent or 1 pod. Half a basket is a full load. Opt test ok."
We serviced a
MAYTAG DRYER
Model MEDB800VQ0
Near Painesville, OH 44077
Jason N
Job Details: 02/21/2023
"Cc unit not heating Checked power into unit, good at 244v. Checked all thermals, found heater element open. ; ordrng 1 WP8544771 (Element)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Avon Lake, OH 44012
Marie V
Job Details: 02/20/2023
"Cc that the unit is getting too hot and smells like burning. Stared unit noticed that heater will not shut off, opened door and heater stayed on. Found heating shorted to ground, unit needs new heater and thermostat. Replaced heater from T/S and thermostat from Surplus. Put back together tested appliance, is cycling in proper temps. Op test okAlso advise cust to to replace foil vent, those are fire hazard,will need rigid metal or flexible metal , and to have vent cleaned out. ; ordrng 1 WP3387134 (Thermostat), used 1 279838 (ELEMENT) from stock"
We serviced a
MAYTAG WASHER
Model MHW6000XW0
Near Madison, OH 44057
Jason N
Job Details: 02/20/2023
"Cc unit leaking underneath and fault code f1e2Ran diagnostics, confirmed fault code f1e2 for MCU multiple resets and f6e1 for CCU to MCU communication error. Cleared codes. Ran auto test cycle, cycle ran through to spin, during spin, unit faulted f6e1. Cleared code and ran cycle again, unit ran through cycle in entirety, checked for leaks on unit. No leaks found. Unit will need MCU replaced. Advised customer due to being unable to duplicate leak, more parts may be involved after MCU is replaced. Customer declined repair, estimate only.; ordrng 1 WPW10374126 (Motor control)"
We serviced a
WHIRLPOOL WALL OVEN
Model WOS51EC0HS20
Near Mentor, OH 44060
Corina B
Job Details: 02/20/2023
"Serial number is wrong, entitlement is good. CC that the unit is not turning on. Confirmed. The unit is not installed to the cabinet. Checked power, found the cord not connected to a junction box. Will need an electrician to install the wall oven."
We serviced a
KITCHENAID WALL OVEN
Model KODE507ESS04
Near Chardon, OH 44024
Brian M
Job Details: 02/20/2023
Cc still no power Rechecked pin j8 no longer getting voltage Found power box Causing intermittent issue with oven when moving Customer needs electrician
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44104
Corina B
Job Details: 02/20/2023
"CC that the unit will not drain. Ran diag F2e1 stuck key, F0E5 OFF BALANCE LOAD DETECTED, F8E1 NO FILL, LONG FILL, F7E7 MOTOR UNABLE TO REACH TARGET RPM. Tested the manual cold, hot, lock, drain spin and agitate, working correctly. Not hooked up to water. Replaced the drain pump. Opt test ok."
We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near Oberlin, OH 44074
David R
Job Details: 02/20/2023
"There was a Flame sensor sent out and a Thermal Cutoff sent as well. Replaced both. Had maintenance put wash clothes in washer before arriving so I could run dryer with a load. Ram load on Timed Dry, High heat for 1 hr and timed it. Took off vent so I can feel heat and took off cover to check flame cycling on/off. Let unit run 45 mins. Load is dry. Had maintenance check as well. Good. Called techline to document. Unit working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Mentor, OH 44060
Dan H
Job Details: 02/20/2023
"Installed new ice maker , op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland Heights, OH 44112
Joe O
Job Details: 02/20/2023
"Cc: tickingFound temps in ff section at 41 freezer at 0. No abnormal noises from fans, of compressor. Found tape under unit hitting drain pan. Removed tape. Op test ok"
We serviced a
JENN-AIR WALL OVEN
Model JGS8860BDP17
Near Cleveland, OH 44106
Joe O
Job Details: 02/20/2023
"Cc: oven not startingFound ui not allowing selections. Needs ui; ordrng 1 WP5760M339-60 (panl-cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GTDP490GD4WS
Near Mentor, OH 44060
Dan H
Job Details: 02/20/2023
"Installed new belt, op test good"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Newbury Township, OH 44065
Brian M
Job Details: 02/20/2023
Cc unit goes sense then dine Found slider damaged again plastic welds are breaking off Installed slider OP Test Ok ; used 1 W10734521 (SLIDER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW3
Near Mentor, OH 44060
Dan H
Job Details: 02/20/2023
"Customer complaint of loud noise during spin cycle, confirmed, bearings in gearcase are worn, unit needs new gearcase, customer does not want repair ; ordrng 1 W11454372 (Gearcase), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"