We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP02
Near Westlake, OH 44145
Gabriel P
Job Details: 10/11/2021
When arrive there is no ice so I ran some test test like test 15 ice level pass also ran test 19 fill tube heater and test 36 ice box fan pass and test 56 icemaker error E0 no error pass also test 58 icemaker heater and thermistor activation pass and test 57 harvest 01 harvest completed and test 45 fill test pass calling whirlpool tech line to document spoke to Robert we found lt has air gap ordering ; ordrng 1 WPW10577864 (Ice chute)
We serviced a
MAYTAG WASHER
Model MVWB965HC0
Near Cleveland, OH 44108
Manny
Job Details: 10/11/2021
Replaced led module opt test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Shaker Heights, OH 44120
Marie V
Job Details: 10/11/2021
"Cc that the unit is not draining all the way and sometimes dishes arent clean all the way. Started a load, unit started filling and motor started going on. Unit is working as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Avon Lake, OH 44012
Angel
Job Details: 10/11/2021
Cc that unit is not drying. Verified ran diagnostics test and unit is filling washing and heating to proper temperature. Explained to customer that they have to run the hot water first before using the dishwasher and to use rinse aid which helps to dry the dishes as well. Unit is working as designed. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHV00
Near Diamond, OH 44412
Brian M
Job Details: 10/11/2021
Cc no cool Inspected unit no UV dye found or frost pattern Hooked up gauges turned on( high side my gauge was not seated all the way a little UV dye sprayed out when I turned unit on) Low side 20 inch vac high side .88 amps on meter Called whirlpool non repairable
We serviced a
WHIRLPOOL RANGE
Model WFG505MOBB2
Near Euclid, OH 44123
Corina B
Job Details: 10/11/2021
CC that the CO detector went off. Found the igniter 2.85 amps. Replaced the igniter from t/s. Called t/l. They do not supply the CO detector anymore. ; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Willoughby Hills, OH 44094
Jason N
Job Details: 10/11/2021
"Installed motor mount parts. Ran dryer op test, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44111
Manny
Job Details: 10/11/2021
"Cc unit is on cube Ice and will dispense crush ice at times, verified no unit have crushed ice while dispensing cubes, remove ice container and container is frozen on the bottom, using 2 tablespoons of water in the ice chute to see if it will hold, water comes right through, ice chute is not closing all the way causing warm air to get in making the frost over come out as crushed ice, unit will need an ice chute.; ordrng 1 W11423781 (Ice chute assembly)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Conneaut, OH 44030
Joe O
Job Details: 10/11/2021
Installed timer. Ran test cycle. Op test ok
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Cleveland, OH 44104
Marie V
Job Details: 10/11/2021
"Ran entitlement. Good to go. Cc that the unit is not filling with water. Press start , unit started filling and motor started up. Unit is working as designed. Explain cust to first select cycle and then press start. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Lorain, OH 44052
Angel
Job Details: 10/11/2021
Cc that unit was damaged on side. Confirmed unit was dented on cooktop and on side panel also had a broken knob. Took pictures of all damage and of POP. Ordering parts office to reschedule because cooktop is out of stock.; ordrng 1 WPW10527866 (Cook top) and 1 WPW10339442 (Knob) and 1 W10816993 (Side panel)
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/11/2021
Cc ice bin clumping Water leaking into bin Found fill tube to be splashing water all over not coming out In Stream Needs fill tube Customer missing filter and filter cap ; ordrng 1 W11391308 (Fill tube) and 1 W10813884 (cap-filter) and 1 EDR2RXD1 (water filter)
We serviced a
WHIRLPOOL WALL OVEN
Model GMC275PRQ01
Near Wickliffe, OH 44092
Corina B
Job Details: 10/11/2021
CC that the unit is not heating correctly and the door locked. Ran diag f2e1 stuck key. Started the oven heated to 350*. Will need a new ui. Part is nla. ; ordrng 1 8303949 (Ui)
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS11
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/11/2021
Installed control and bulb OP Test Ok
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ4
Near Cleveland, OH 44111
Manny
Job Details: 10/11/2021
Replaced magnetron and thermostat opt test ok.
We serviced a
WHIRLPOOL RANGE GAS
Model WFG540H0ES0
Near Ashtabula, OH 44004
Joe O
Job Details: 10/11/2021
"Cc: oven not workingFound oven will not ignite. Error code f3e0(oven sensor open). Found oven sensor at 1087ohms. Sensor checks good. Needs controlFound some burn marks on dsi board. Advised customer she may need dsi board as well. But cannot test due to main control not functioning. Customer does not want to repair at this time ; ordrng 1 WPW10349742 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDM01TJBL0
Near Cleveland, OH 44102
Marie V
Job Details: 10/11/2021
"Cc that the unit does not drain or fills up with dirty water, confirmed. Press drain , water drained out. Check set up under sink, if you open the water at the sink the way it set it, water siphoning back in to unit. Explain cust that it need plumber to help rearrange or have a food disposal installed, that will help. Unit is working as designed. Op test ok"
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Elyria, OH 44035
Gabriel P
Job Details: 10/11/2021
"Plug in unit and it heat also cycling of and on as design,opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW1
Near Lorain, OH 44053
Angel
Job Details: 10/11/2021
Replaced water valves tested unit no more noise from valves. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Willowick, OH 44095
Corina B
Job Details: 10/11/2021
"CC that the unit is clicking. Confirmed. Ran diag F8 2 - Fill valve electrical problem. Checked the valve 1300 ohms. 0 volts from the control. Unplugged the fan, unit started to work. Will need a fan and vent. ; ordrng 1 W11414073 (Vent) and 1 W11038734 (Tube) and 1 W11545290 (Cover)"
We serviced a
FRIGIDAIRE WASH/DRY COMBO
Model FFLE3911QW0
Near Willoughby, OH 44094
Jason N
Job Details: 10/11/2021
"Customer not available, office at this complex not open till 9am, contacted office. Unable to contact customer, MP advise to tag it. No place to tag, as this is an apartment. Based on jobs notes, if parts ordered previously that were installed by personnel here, didnt resolve the issue, unit will need the main control. Adding quote. ; ordrng 1 5304511966 (Main control)"
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Parma, OH 44134
Gabriel P
Job Details: 10/08/2021
Ran unit check for any electrical burning took back panel and took unit apart no burning wires but did found some lint burn at the heating element thats it everything else working as design
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHW03
Near Lorain, OH 44055
Angel
Job Details: 10/08/2021
Replaced ui and steamed out evaporator. Set temperature on unit and asked customer to wait at least 24hrs fir proper cooling. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM7
Near Independence, OH 44131
Gabriel P
Job Details: 10/08/2021
Wrong control ordering part again schedule for Thursday ; ordrng 1 WPW10120827 (Control)
We serviced a
SAMSUNG DRYER
Model DV363EWBEUF/A1
Near Mentor, OH 44060
Corina B
Job Details: 10/08/2021
"Replaced the heating element. Cleaned the dryer out a lot of lint. Turned dryer on drum was full of smoke. Took unit back apart looks good. Turned dryer on with front cover off, heating element not turning on when off. Air fluff good. Cycling on and off properly. Called BJ oils on the heating element when new. Checked the vent, good airflow. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MRT311FFFZ02
Near Mayfield Heights, OH 44124
Brian M
Job Details: 10/08/2021
Removed foam
We serviced a
MAYTAG DRYER
Model MaeDB835DW4
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/08/2021
Cc unit not powering on Found unit not getting power from outlet Needs electrician
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model GAFZ30FDGB02
Near Avon, OH 44011
Marie V
Job Details: 10/08/2021
"Replaced Light, And adjusted pedal with screw and lock tite, tested it, press on pedal and hold , door opens. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/08/2021
Unit is under one year warranty check unit found no issues advise customer to pause unit when is of balance and re arrange clothes also show her how to operate unit better
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/08/2021
Replace cam opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near Newburgh Heights, OH 44105
Manny
Job Details: 10/08/2021
"Cc unit smoking when comes on, found unit other extensive damage on back , unit will need a cabinet bulkhead and heater vent housing.; ordrng 1 W11417445 (Cabinet) and 1 W11299301 (Bulkhead) and 1 W11104018 (Heater vent housing)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS0
Near Amherst, OH 44001
Angel
Job Details: 10/08/2021
Cc that spray arm is not spinning. Verified ran a normal cycle and the arm were spraying but not enough cleaned out spray arms were clogged with food did a cup test and all cups had even water all around. Explained to customer to prime hot water before running dishwasher and to clean at least 1 a month the filter. Unit working as designed. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Perry, OH 44081
Dan H
Job Details: 10/08/2021
"Customer complaint that unit is not powering up, confirmed, 120vac to control, unit needs new control; ordrng 1 WPW10192966 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE COOKTOP GAS
Model ZGU375NSD1SS
Near Chardon, OH 44024
Jason N
Job Details: 10/08/2021
Cc unit burners not working correctly. Found when any of the burners is turned on all the burners continue to spark even though flame is present. Unit is using re ignition spark module. Unit will need new module.; used 1 WB13T10076 (Spark module) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Mayfield Heights, OH 44124
Corina B
Job Details: 10/08/2021
Replaced the control. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near North Ridgeville, OH 44039
David R
Job Details: 10/08/2021
Left leveling leg needed be adjusted. Now sitting right and not wobbling. Good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Bay Village, OH 44140
Marie V
Job Details: 10/08/2021
"Steamed out evap, replaced fan with harness and control board. Op test ok . Advice cust to allow 24 hours for unit to reach normal temps."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near North Ridgeville, OH 44039
David R
Job Details: 10/08/2021
"Cc unit making noise. Replaced belt and cam. Tested. Good. No noise. Op test ok. ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model MDB7749AWB1
Near Strongsville, OH 44149
David R
Job Details: 10/08/2021
"Cc unit buttons on UI not all working. Found cable on UI control started to turn brown and corrode. Will need control panel. Customer paid SVC only, do not order parts. ; ordrng 1 W10811148 (Control panel), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Newbury Township, OH 44065
Jason N
Job Details: 10/08/2021
"Cc unit not completing cyclesCustomer stated unit is doing same thing as before, filling but not washing. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Ran shift test from agitate to spin several times, no issues found. Had customer start normal load, unit sensed, filled and started into wash cycle. Observed cycle for 20 minutes. No issues found with unit at this time. Unit is working as designed."
We serviced a
GE ICE MAKER
Model UCC15NJBII
Near Solon, OH 44139
Jason N
Job Details: 10/08/2021
"Cc need ice maker cleanedCustomer wants to have unit cleaned out. Emptied ice, steamed inside of unit. Wiped out with customer supplied ice maker cleaner solution. Flushed unit. Started unit back into ice production."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV05
Near Bedford, OH 44146
Jason N
Job Details: 10/08/2021
Installed ice container. Ran dispense test on cubed and crushed options. Both dispense tests good. Op test good.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/08/2021
Cc of leak Leaking from drain tube (house) Advised on plumber
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM13
Near Kent, OH 44240
Brian M
Job Details: 10/08/2021
"Cc unit not making ice Found e2 errors cant find home position Needs ice maker customer also wants new bin ; ordrng 1 WPW10764668 (ice maker) and 1 WPW10347093 (ice container), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED20PKXBN00
Near Elyria, OH 44035
Angel
Job Details: 10/08/2021
Replaced timer with new one. Tested defrost function opt test no good heater was not turning on heater had continuity and the new bimetal that was installed prior visit had 120vac.Called BJ and had me jump out the bimetal wires to see if the heater turns on and it did and also BJ explained that if the bimetal had 120vac while in defrost bimetal is bad because it should be open with no voltage for the heater to receive the 120vac it needs to turn on. Will need a new bimetal installed. Ordering part.; ordrng 1 WPW10225581 (Bi-metal)
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Mayfield Heights, OH 44124
Joe O
Job Details: 10/08/2021
Installed wash plate and gear case. Ran auto test and calibration. Op test okCard didnt show if it was approved. Office to contact if card did not go through.
We serviced a
WHIRLPOOL DRYER
Model WED6200SW1
Near Westlake, OH 44145
Gabriel P
Job Details: 10/08/2021
Unit never shut of while in home cannot duplicate issue advise to monitor working as design
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GL0
Near Cleveland Heights, OH 44106
Jason N
Job Details: 10/08/2021
"Installed vent motor and tube. Ran wash test, ghost button presses still present during cycle. Called wp techline, Drew, check voltage again at j-box. Check for feedback through N and ground. Found 4vac running through N and ground. Found ground improperly connected to j-box causing a floating ground. House wiring does not have a dedicated ground wire, using shield as ground loop, but shield was not connected to j-box at installation, no lock ring on box connector. Connected unit ground wire directly to shield. Ran wash test for 15 minutes, no UI ghost button issues present. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Kent, OH 44240
Brian M
Job Details: 10/08/2021
Cc unit was saying unbalanced He moved and leveled unit and hasnt had the error return Ran diagnostics verified leveled OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Bay Village, OH 44140
Marie V
Job Details: 10/08/2021
"Cc that the bottom drawer does not close all the way. Confirmed, found hose that is use to drain the drain pump out off the cover. Corrected issue. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Mayfield, OH 44143
Joe O
Job Details: 10/08/2021
"Installed water valve. Ran test cycle, unit still not filling. Pulled unit checking for blockages. Could not locate any blocked lines. Ran test cycle again, unit filled but would not wash. Pulled error code f7e2(variable speed motor failure) ohmed out motor from control. Motor checked good at 17ohms. Reconnected everything. Tested. No good. Needs control and sump assembly; ordrng 1 W11460946 (Sump assembly) and 1 W11462460 (Control)"
We serviced a
KITCHENAID ICE MAKER
Model KUIX305EWH0
Near Woodmere, OH 44122
Manny
Job Details: 10/08/2021
Replaced recirculating pump. Operation test ok. Unit is cooling. Good water flow on evaporator plate.
We serviced a
KING KITCHEN REFRIGERATOR
Model KRSC503ESS01
Near Bay Village, OH 44140
Gabriel P
Job Details: 10/08/2021
Found ice underneath ice bin it could be cause by ice getting jam on the chute I also did the 2 tablespoons of water on ice chute and it hold it pass clean all ice and water advise customer to monitor
We serviced a
WHIRLPOOL RANGE
Model WFG520S0AS1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/08/2021
Found tray for cooking underneath range bumping against ignitor clear out and it started working better check sensor probe is good check harness is not the insolate one but is good customer will monitor it opt test ok
We serviced a
MAYTAG DISHWASHER
Model MDBH979SAW0
Near Ravenna, OH 44266
Brian M
Job Details: 10/08/2021
"Cc unit sticking on light wash Found UI not functioning properly Have to hit normal a few times for it to select Needs UI ; ordrng 1 W10811166 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.2233
Near Lorain, OH 44055
Angel
Job Details: 10/08/2021
"Cc that unit is not starting. Verified ran diagnostics found error code F5E1 lid switch fault, F5E2 lid lock fault, and F2E1 stuck key. Tested lid lock in diagnostics and would not do anything will need new lid lock replaced. Gave estimate to customer. Do not order part.; ordrng 1 W11307244 (Latch), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC1
Near Highland Heights, OH 44143
Joe O
Job Details: 10/08/2021
Customer received incorrect control. Control sent is a control box for a refrigerator or freezer. The box had 2 different part numbers on it. Re ordering controlControl out of stock. Office to reschedule ; ordrng 1 W11352122 (Control)
We serviced a
WHITE-WSTINGHSE FREEZER
Model FU211LRW5
Near Willoughby, OH 44094
Joe O
Job Details: 10/08/2021
Cc: frostingFound gap in gasket. Steamed out gasket. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Streetsboro, OH 44241
Brian M
Job Details: 10/08/2021
Missing encoder did not realize its not included on the UI ; ordrng 1 W11481116 (Encoder) and 1 W11414312 (Harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE3
Near South Euclid, OH 44121
Jason N
Job Details: 10/08/2021
Recovered refrigerant. Installed compressor. Pulled vacuum on system to 28 in/hg for 15 minutes. Held vacuum. Recharged system with 5.5oz. Of r134a. Low side pressure stable at 2psi. Unit starting to cool. Advised customer to allow unit to cool for 24 hrs before restocking. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Westlake, OH 44145
Angel
Job Details: 10/08/2021
Installed shaft for ice maker tested. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KUDC03IVBS3
Near Mentor, OH 44060
Joe O
Job Details: 10/08/2021
Installed ui. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS04
Near Aurora, OH 44202
Brian M
Job Details: 10/08/2021
Installed UI Opt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM
Near Brooklyn, OH 44144
Angel
Job Details: 10/08/2021
"Cc that unit is not making ice. Verified temperature and freezer was at 6* and ff section at 40* trie to cycle ice maker and would not cycle. Verified power good also tried to reset and it would still not cycle. Will need new ice maker. Ordering ice maker.; ordrng 1 WPW10715709 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mentor, OH 44060
Joe O
Job Details: 10/08/2021
Cc: not workingFound error code f8e1(long fill no fill). ran auto test. Found no cold water. Replaced water valve. Ran auto test and calibration. Op test ok ; used 1 W11210459 (VALVE) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Chagrin Falls, OH 44023
Brian M
Job Details: 10/08/2021
Cc of frost build up in freezer At time of appointment there was no ice build up Spoke with customer sounds like normal condensation according to whirlpools article Showed customer article Advised on door sealing
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Newbury Township, OH 44065
Brian M
Job Details: 10/08/2021
Cc of noise Noise coming from tub hub Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1814LW8
Near Cleveland, OH 44110
Jason N
Job Details: 10/08/2021
"Recovered refrigerant, installed evaporator and filter drier. Pulled vacuum on system to 28 in/hg for 15 minutes. Held vacuum. Charged system with 4.25 oz. of r 134a. Compressor not pumping well, low side reading 27psi after charge. Very little frost pattern. Unit needs compressor. Customer does not want to continue repair ; ordrng 1 5304507765 (Compressor)"
We serviced a
AMANA WASHER
Model NTW4605EW0
Near Cleveland Heights, OH 44118
Angel
Job Details: 10/08/2021
"Replaced gear case, shifter, screws, harness, suspension, and spanner nut. Ran calibration and auto test. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WGG745S0FS02
Near University Heights, OH 44118
Corina B
Job Details: 10/08/2021
CC that the lower oven is not heating. Confirmed. Replaced the igniter from t/s. Heated oven to 350*. Opt test ok ; used 1 12400035 (IGNITER) from stock
We serviced a
JENN-AIR WALL OVEN
Model JMW2430DS01
Near Shaker Heights, OH 44122
Corina B
Job Details: 10/08/2021
"CC that there is a fault code f2e1 on the control. Ran diag f2e1 stuck key. Will need a new ui. Cust does not have the receipt. Called BJ, part still under warranty. ; ordrng 1 W10887855 (Ui)"
We serviced a
KENMORE REFRIGERATOR
Model 59665932404
Near Shaker Heights, OH 44120
Manny
Job Details: 10/08/2021
"Cc unit keeps shutting off, displaying 2 lines on display, verify that the unit is turning off the cooling on its own, unit will need a main electronic control. used 1 WPW10503278 (CNTRL-ELEC), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near South Euclid, OH 44121
Corina B
Job Details: 10/08/2021
"CC that the light are not working. Confirmed. Replaced the freezer led, lights turned on flickering. Replaced the the led driver. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Cleveland, OH 44119
Corina B
Job Details: 10/08/2021
"CC that the unit will not start. Confirmed. F5E2 LID LOCK FAULT checked the lock, open. Replaced the lock from t/s. Ran a calibration. Started a rpdrain and spin. Opt test ok. ; used 1 W10404050 (LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44119
Corina B
Job Details: 10/08/2021
CC that there is a little ice in the front of the freezer. Confirmed. Raised the freezer door. Siliconed the liner. Opt test ok; used 1 WP487576 (NYLON SHIMMING WASHER) from stock
We serviced a
GE REFRIGERATOR
Model GYE22HSKBSS
Near Mentor, OH 44060
Dan H
Job Details: 10/08/2021
"Customer complaint that fresh food section is not cooling, fresh food section temperature at 58 degrees, freezer section temperature at -2 degrees, fresh food section evaporator fan is not running, unit needs new fresh food section evaporator fan; ordrng 1 WR60X26866 (Ff ev fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Mentor, OH 44060
Dan H
Job Details: 10/08/2021
"Customer complaint that door stays locked and unit is not starting, confirmed, ran diagnostics found f1e1(eeprom error) error code, unit needs new control, customer does not want repair ; ordrng 1 WPW10525361 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG975H0HZ1
Near Painesville, OH 44077
Dan H
Job Details: 10/08/2021
"Customer complaint oven is not heating properly and a popping noise, started bake for 350 degrees, temperature after preheat at 351 degrees, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Cleveland, OH 44130
David R
Job Details: 10/08/2021
"Ice building up in FZ still. Called techline. Tested thermistor, good. 120 coming from control to heater, good. Found ohms reading for heater way too high. Ordering heater.; ordrng 1 W11546606 (Harness) and 1 W11546981 (Heater)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Jefferson, OH 44047
Dan H
Job Details: 10/08/2021
"Customer complaint that unit is making loud banging noises, ran diagnostics found f0e9(ob pause) and f0e5(off balance) error codes, suspension is good, ran high speed spin in manual test cycle, unit spun , no banging noises heard, customer put a load in unit, ran drain and spin cycle, found drain pump mounts broken causing drain pump to bounce off of floor; ordrng 1 W11396717 (Drain pump)"
We serviced a
JENN-AIR MICROWAVE
Model JMD2124WS
Near Bay Village, OH 44140
Marie V
Job Details: 10/08/2021
"Replaced diode, capacitor, transformer and magnetron. Tested unit outside with a cup with water pass. Installed unit and tested. Pass. Op test ok"
We serviced a
KENMORE WASHER
Model 41741122410
Near Conneaut, OH 44030
Dan H
Job Details: 10/08/2021
"Installed new bellow, op test good"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF3000ESS01
Near Rocky River, OH 44116
Marie V
Job Details: 10/08/2021
"Replaced control and thermistor, and set unit to recommended temps. Advice cust to allow 24 hours to reach normal temps. Op test okBrought core for return"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR1821TFA
Near Ashtabula, OH 44004
Dan H
Job Details: 10/08/2021
"Left hand side of drawer track was ordered, its the right side thats broken, ordering right side drawer track; ordrng 1 240530701 (Rh track)"
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near Cleveland, OH 44135
Marie V
Job Details: 10/08/2021
"Replaced control and drain pump, ran calibration and auto test. Pass. Op test okNo core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Parma Heights, OH 44130
David R
Job Details: 10/08/2021
"Cc unit in FZ condensation and Freezing. Found FZ door leaning and rubbing against bottom door. Gap in gasket. Took FZ off and placed two washers under, readjusted door. Not leaning anymore. Let customer know compressor and FZ fan sound normal. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Cleveland, OH 44109
David R
Job Details: 10/08/2021
"Cc unit not cooling, high pitched noise. Found compressor high wattage and amps, overloading. Sealed System repair. Ordering compressor and evap, use evap if needed.** requesting double labor ** 4 job count; ordrng 1 W10836706 (Evap) and 1 WPW10507886 (Comp)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44105
David R
Job Details: 10/08/2021
"Cc unit not cooling. FZ is good with temp. FF temp reading 45-50. Found deli control not working, harness might also have a rip in it. Found FF evap covered with ice. Called techline. Service pointer covers over customer problem. Documented parts needed. Wrote down on LBC numbers for deli control and harness but not needed at this time of customer doesnt want to. Wrote up in pvr parts need to fix ice build up. ordrng 1 W11087438 (Evap harness) and 1 W11457241 (Pan drip) and 1 W11188493 (Cover) and 2 W11456069 (Clamp)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765C2
Near Cleveland, OH 44128
David R
Job Details: 10/08/2021
"Customer wanted us to check over unit. Ran diagnostics, no error codes. Ran test, all components working good. Customer also had questions regarding changing out the water hoses hooked up to unit. Let customer know that not covered under warranty. Could purchase hoses from Home Depot, Lowes. Have someone install. As far as the unit goes. Unit checks good. Agitating and spinning. No noises, good. Op test ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near Westlake, OH 44145
Manny
Job Details: 10/08/2021
"Cc unit left cabinet trim is bend and filter cap was broken also stated that right hinges friction washer is thorn, verify trim needs to be replaced filter cap is good filter have a tab broken but still function, customer cant find parts sent if she find the parts we will replace when we come back for the trim we can replace then.; ordrng 1 W11173662 (Left cabinet trim)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Avon, OH 44011
Gabriel P
Job Details: 10/08/2021
Customer ran dishwasher before I arrive so I can hear noise and found squeaking noise coming from motor spoke to bj senior tech ask to order pump assembly just in case ordering motor assembly ; ordrng 1 W11416362 (Motor assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near Maple Heights, OH 44137
David R
Job Details: 10/08/2021
"Cc unit door is not sitting right. Found door is damaged and broken at bottom. Will need new door and broken pieces, bracket, closet, badge. Giving estimate ; ordrng 1 LW10413519 (Right door) and 1 WPW10470155 (Closer) and 1 W11178521 (Badge) and 1 WPW10397055 (Bracket) and 1 W11544568 (Thimble), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Joe O
Job Details: 10/08/2021
Cc: gap in ff doorAdjusted ff door. Added silicone to ff compartment to assist with sealing. Op test ok
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X16DW06
Near Lorain, OH 44053
Gabriel P
Job Details: 10/08/2021
Replace cord opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Westlake, OH 44145
Manny
Job Details: 10/08/2021
"Found Evan cover in ice, steamed the evap and evap cover, Replaced evap fan tested thermistor at control board found thermistor out of range 13.5k ohms and it should have been 5.3 ohms at 50 degrees replaced thermistor opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Fairview Park, OH 44126
Manny
Job Details: 10/08/2021
"Cc unit is not spinning, found error code F0e3 and F0e5. For overload and off balance load. Found latch not engaging. Replaced latch with T/S w1081040, ran diagnostics and calibration op test ok.; used 1 W10810403 (LID LATCH) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Geneva, OH 44041
Dan H
Job Details: 10/08/2021
"Customer complaint that unit is not going into wash cycle, ran diagnostics found f8e1(long/no fill) and f3e1(pressure system fault) error codes, valves open, good water flow, started normal wash cycle, unit filled too much and canceled cycle, pressure hose is clear, unit needs new control; ordrng 1 W11116592 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Strongsville, OH 44136
David R
Job Details: 10/08/2021
"Cc unit was not cooling either FF or FZ but since then customer unplugged unit and let sit, plugged back in and has been working fine. First thing, tested temps. In FZ ranging from -1 to 2*. In FF ranging from 36-39*. Ram through diagnostics, all fans working. Icemaker is good, producing ice. Let customer know might have been a stuck really or glitch on control. By unplugging it, made the unit correct itself. Unit is good as of today. Customer to monitor for any changes. Op test ok."
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH53521HZ4
Near Ravenna, OH 44266
Brian M
Job Details: 10/07/2021
Cc display cutting In and out Found display dim Needs display and Control ; ordrng 1 W11192682 (cntrl-elec) and 1 W11182110 (cntrl-elec)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW02
Near Seven Hills, OH 44131
David R
Job Details: 10/07/2021
Replaced FZ door. No gaps in gasket. Good. Op test ok.