Service History 216 - Fred's Appliance

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Ashtabula, OH 44004

Dan H

Job Details: 07/26/2022

"Installed new drain pump , op test good"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Ashtabula, OH 44004

Dan H

Job Details: 07/26/2022

"Customer complaint that everything shuts off when oven door is opened, found some burn mark on control, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11528249 (Cntrl)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ashtabula, OH 44004

Dan H

Job Details: 07/26/2022

"Customer complaint that unit died mid cycle, user interface is unresponsive, found power to control, diagnostics led is out, unit needs new control , lid is locked unable to get pic of model and serial tag, customer does not want repair ; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MDG5500AWW

Near Perry, OH 44081

Dan H

Job Details: 07/26/2022

"Customer complaint that drum baffle is loose, confirmed , tightened op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Painesville, OH 44077

Dan H

Job Details: 07/26/2022

"Installed new sump assembly, op test good"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Mentor, OH 44060

Dan H

Job Details: 07/26/2022

"Customer complaint of f8e0 error code, installed new cooling fan, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ

Near Painesville, OH 44077

Dan H

Job Details: 07/26/2022

"Customer complaint that unit is freezing food in fresh food section , fresh food section temperature at 43 degrees, installed new control and air damper, op test good"

We serviced a

WHIRLPOOL RANGE

Model WEG750H0HZ0

Near Mentor, OH 44060

Dan H

Job Details: 07/26/2022

"Customer complaint of f8e0 error code, installed new cooling fan, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Mentor, OH 44060

Dan H

Job Details: 07/26/2022

"Installed new heater, op test good"

We serviced a

GE DISHWASHER

Model GSD3620Z04BB

Near Cleveland, OH 44115

Manny

Job Details: 07/26/2022

"Cc unit leaking, ran normal cycle and unit is leaking from pump motor, unit will need pump motor, customer will not proceed with the repair. ; ordrng 1 WD26X10013 (motor/pump assy), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB533CZJZ00

Near Lakewood, OH 44107

Angel

Job Details: 07/26/2022

"Used nitrogen to find leak and found leak at evaporator. Discharged all refrigerant and replaced compressor, evaporator and drier filter put unit into a vacuum and held at 30 vacuum and recharged with 42g of R600a. Recommended customer to wait 24hrs for proper cooling. Opt test ok.; used 1 W11401417 (Fitting), and 1 L13000619 (Fitting) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JW1

Near Painesville, OH 44077

Joe O

Job Details: 07/26/2022

"Cc: error code, doors not seated correctlyFound error code f3e0(oven sensor open or shorted). Found doors are seated correctly. Found oven sensor disconnected at control. Reseated sensor connector. Ran test bake. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Painesville, OH 44077

Dan H

Job Details: 07/26/2022

"Installed mastic, bent drier, and dropped 1 gram of r600, unit is operating as designed"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Jefferson, OH 44047

Brian M

Job Details: 07/26/2022

Ran Entitlement under 1 year Cc unit shakes Ran whites load no issue Found unit to operating normally Advised on usage

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS6B

Near Cleveland, OH 44113

Manny

Job Details: 07/26/2022

"Cc unit not draining, unit is. It not operating, unit ui will light up but nothing happens, unit has proper power but wont run, unit will need main control. Customer will not proceed with the repair.; ordrng 1 5304512731 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

N/A N/A

Model MGT8655XB00

Near Strongsville, OH 44136

David R

Job Details: 07/26/2022

Cc top oven hasnt worked in months and bottom oven intermittently working. Found both top/bottom bad ignitors. Replaced both from t/s. Tightened up both door handle. Ran both oven 350*. Good Op Test Ok. ; used 2 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near North Olmsted, OH 44070

Gabriel P

Job Details: 07/25/2022

"Replace parts,opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 106.569266

Near Geneva, OH 44041

Joe O

Job Details: 07/25/2022

"Cc: not coolingFound nothing running upon arrival. Tapped on thermostat housing unit started running. Needs thermostatAdvised customer may also need adc due to they do communicate. Customer does not want to repair at this time ; ordrng 1 WP2315562 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.87721701

Near Madison, OH 44057

Joe O

Job Details: 07/25/2022

Found new element broken. Re ordering element; ordrng 1 WP8544771 (element)

We serviced a

FRIGIDAIRE DISHWASHER

Model LFID2426TF3A

Near Painesville, OH 44077

Joe O

Job Details: 07/25/2022

Cc: door not latchingFound latch not functioning. Replaced latch. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Garrettsville, OH 44231

Brian M

Job Details: 07/25/2022

Cc unit not agitating Found hub damaged Replaced using truck stock Ran calibration OP Test Ok ; used 1 W10528947 (HUB) from stock

We serviced a

MAYTAG DRYER

Model MEDC300BW0

Near Ravenna, OH 44266

Brian M

Job Details: 07/25/2022

Cc of noise Found item stuck in felt Removed OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Bedford, OH 44146

Angel

Job Details: 07/25/2022

Cc that unit in the RC is not cooling. Verified and found evaporator full of frost. Steamed out evaporator and ; ordrng 1 WPW10503278 (Control) and 1 W11260592 (Harness)

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Avon, OH 44011

Marie V

Job Details: 07/25/2022

"Cc that the unit makes a squeaky noise sometimes. Took unit apart, found rollers starting to get stuck. Replaced kit from T/S. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM00

Near Avon, OH 44011

Marie V

Job Details: 07/25/2022

"Cc that the unit is not making ice. Confirmed. Took temps -4* freezer and 0* inside ice maker box. Ice maker is stuck , ran error codes E2, motor lost position. Tried to cycle ice maker, it ends on 2-0, harvest not complete, and getting 120V unit will need new ice maker. Office will contact once they have eta on the part. ; ordrng 1 W11577195 (Ice maker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Ashtabula, OH 44004

Dan H

Job Details: 07/25/2022

"Customer complaint that unit goes to sensing and then shuts off, ran diagnostics found f6e3(miscommunication(acu cannot hear mcu) and f7e7(motor unable to reach target rpm) error codes, motor is good , unit needs new control, customer does not want repair at this time; ordrng 1 W11419171 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.71202012

Near Solon, OH 44139

Manny

Job Details: 07/25/2022

"Cc unit not heating properly, found vent clogged up, test unit and unit is working properly, set unit to normal dry and stepped outside to check the vent, not barely any air coming through, vent needs to be clean. Customer asked how often they should have the vent cleaned I told her once a year but if her dryer see more than normal usage then at least once every 6 to 8 months, customer will clean the vent and if they still have issues theyll call us back, Opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 10651139210

Near North Olmsted, OH 44070

Gabriel P

Job Details: 07/25/2022

Found filter install wrong correct issue

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Elyria, OH 44035

David R

Job Details: 07/25/2022

"Cc unit not spinning or cycling. Went through diagnostics. F7E1, F7E5. Cleared codes. Found shifter looks like it had water damage to it, could he malfunctioning. Replaced from t/s. Ran diagnostics again and calibration, good. Ran a drain/spin all the way through, good. Op Test Ok.; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

GE DISHWASHER

Model GSE2400N00WW

Near North Ridgeville, OH 44039

David R

Job Details: 07/25/2022

"Cc unit not draining. Ran dishwasher, not draining through. Saw a straw stuck in drain housing, removed. Ran through cycle and draining correctly. Could of been debris causing issue. Unit is good. Op Test Ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Atwater, OH 44201

Brian M

Job Details: 07/25/2022

Cc unit not working Found cold water not entering Found sediment in filter Cleaned filter Ran auto test and calibration OP Test Ok

We serviced a

JENN-AIR RANGE

Model JDRP536HL00

Near Chagrin Falls, OH 44023

Corina B

Job Details: 07/25/2022

Replaced the terminal block. Unit is not installed.

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Chagrin Falls, OH 44023

Corina B

Job Details: 07/25/2022

CC that the oven does not heat properly. Heated both oven to 350* wait3d 10 minutes after buzzer. 350*. Advised cust to wait 10-15 after buzzer before inserting the food. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Kent, OH 44240

Brian M

Job Details: 07/25/2022

Installed control motor and cap OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44109

Gabriel P

Job Details: 07/25/2022

"Ran diagnostic found no errors then ran calibration and auto test,and they pass use paper towel to see if it get caught all around basket but it did not so it pass explain customer how to properly use unit but unit is testing ok as right now try explain her other use ideas"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Kent, OH 44240

Brian M

Job Details: 07/25/2022

Cc leak and possibly a heating issue Found unit not leaking and ran test cycle Heater is functioning

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Columbia Station, OH 44028

David R

Job Details: 07/25/2022

"Replaced both FF gaskets, good. Give half an hour to conform correctly. Good, Op Test Ok."

We serviced a

KITCHENAID REFRIGERATOR

Model KBFS20EBL10

Near Chagrin Falls, OH 44023

Corina B

Job Details: 07/25/2022

Replaced the ice maker. Cycled. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Kent, OH 44240

Brian M

Job Details: 07/25/2022

Cc unit microwaving properly Found customer used to using a 1200watt microwave this design is only a 900watt Advised on adjustment OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near Middleburg Heights, OH 44130

David R

Job Details: 07/25/2022

"Cc unit not cleaning correctly. Found F4E4 wash motor error. While running diagnostics, can hear motor slightly humming. Found dirty filter and 95% of sprayer arm holes clogged. Customer cleaned. Ram diagnostics again, water is spraying around. Customer to monitor and see if unit cleaning any better, if not recommended replacing the wash motor and sensor. As of today, SVC only. Do not order parts. ; ordrng 1 W11084121 (Sensor) and 1 W11178672 (Wash pump motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model Medb765fwo

Near Parma, OH 44134

Gabriel P

Job Details: 07/25/2022

"Found door switch broken replace from t/s opt test ok ; used 1 SENIORDISCOUNT (senior discount), and 1 WP3406107 (Switch door) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF707ESS01

Near Solon, OH 44139

Brian M

Job Details: 07/25/2022

"Cc no ice Found e5 error Needs ice maker Office to schedule parts not in stock ; ordrng 1 W11294907 (icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY WASHER

Model VAW3584GW1

Near Ashtabula, OH 44004

Dan H

Job Details: 07/25/2022

"Customer complaint that unit stopped at rinse , ran diagnostics found f7e1(basket speed fault) and f8e1(long/no fill)error codes, found bricks under unit jamming pulley from spinning, removed, unit is operating as designed"

We serviced a

GE DRYER

Model GTD84ECSN1WS

Near Ashtabula, OH 44004

Dan H

Job Details: 07/25/2022

"Customer complaint that unit is not heating, confirmed , found wire to element broken, repaired broken wire, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ02

Near Bedford, OH 44146

Angel

Job Details: 07/25/2022

Cc that unit was not dispensing water. Verified and found supply valve from home closed also the line was kinked the seal on the supply line to the refrigerator is clogging up the hole. Explained to customer that they will have to change the line to a stainless braded line to fix issue and the saddle valve they have is leaking will need to replaced with a quarter turn valve for better flow of water as well. Unit working as designed. Opt test ok.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TP5

Near Roaming Shores, OH 44084

Dan H

Job Details: 07/25/2022

"Installed new dispenser door assembly, op test good"

We serviced a

KITCHENAID RANGE

Model KSEG700EBS2

Near Pepper Pike, OH 44124

Manny

Job Details: 07/25/2022

"Cc unit had error code about something stuck or shorted, found f2e1 for stuck key, ran test, opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Pepper Pike, OH 44124

Manny

Job Details: 07/25/2022

"Cc unit temps are getting warmer and noise coming from ice maker, verified and heard noise coming from ice maker, removed Ff top cover and disconnected ice maker and noise still present, open Fz and noise is coming from evap fan hitting ice, found evap cover in frost, steamed (45 mins), removed cover and tested components, everything checked out, reset temps to recommended and advise customer to allow 24 to 48 hours for temps to reach the set temps."

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FVMS01

Near Pepper Pike, OH 44124

Manny

Job Details: 07/25/2022

"Cc that unit leaks on the back left, removed back panel and had customer turned the water on, noticed water coming from under the inlet valve, removed valve and water coming from the seam on the valve, unit will need an inlet valve; ordrng 1 WPW10159840 (valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Mentor, OH 44060

Dan H

Job Details: 07/25/2022

"Customer complaint that unit is not making ice, found ice maker turned off, turned on, ice maker cycled and filled, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model WTW6120HW0

Near Mentor, OH 44060

Dan H

Job Details: 07/25/2022

"Customer complaint of clicking noise, confirmed, clicking noise is coming from shifter, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS20

Near Independence, OH 44131

Gabriel P

Job Details: 07/25/2022

Customer complaint that it takes that it takes to long to cook her food and to long to preheat lower oven to 350 start it at 10:39 am and it finish preheating at 10.52 am it took 13 minutes and wait 10 minutes for heat to circulate around temp was 366 and 371 call whirlpool tech line spoke to andrew he said to count the cycle when oven is on and it cycle the heater on and off every 25 to 30 seconds and tech line said is working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Mentor, OH 44060

Dan H

Job Details: 07/25/2022

"Customer complaint that freezer section door is not closing, and unit is leaking, found drawer tracks binding up, unit needs new tracks, found evaporator drain tube clogged, unit needs evaporator drain tube cleared, customer does not want repair ; ordrng 1 WPW10397636 (Lh track) and 1 WPW10397635 (Rh track), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 07/25/2022

Installed timer OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

JENN-AIR COOKTOP GAS

Model JGC15336ADS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 07/25/2022

Cc unit smoking and fire came up out of knob Plugged unit in found all igniters to be clicking except front right then all of sudden smoke started to pour out of center knob Advised on wire replacement and spark module Also center burner and lr burner screws will not come out Needs part research for igniter wires ; ordrng 1 WP7431P066-60 (module-spk) and 1 WPW10184468 (harns-wire) and 1 7527P114-60 (holder- or) and 1 WPW10184468 (harns-wire) and 1 WP7527P028-60 (holder-orf) and 10 WP3368921 (screw-torx)s

We serviced a

GE DRYER

Model GTD84GCSN0WS

Near Painesville, OH 44077

Dan H

Job Details: 07/25/2022

"Installed new drum and top panel, op test good"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKZ0

Near Solon, OH 44139

Angel

Job Details: 07/25/2022

Cc that the console overlay was lifting. Confirmed overlay was lifting. Replaced seal and panel. Opt test ok.

We serviced a

GE WASHER

Model WCVH6800J1WW

Near Avon, OH 44011

Marie V

Job Details: 07/25/2022

"Cc that theres a burning smell when spinning. Found a piece of rubber from bellow broken. Verify all the way around that looks like tub its been rubbing. When spinning tub looks like is warped. When cust have heavy loads, it starts to rub the tub with the rubber and it makes that smell. Gave estimate for gasket. But unit will also need tub. Part is not longer available. Op test ok; ordrng 1 WH08X10036 (Gasket) and 1 WH45X10071 (Discontinued), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44128

Angel

Job Details: 07/25/2022

Cc that unit was not locking or finishing cycle. Verified in diagnostics and found error code F7E1 basket speed fault tried doing a spin or agitation and it would not but unit locks properly. Found that the capacitor was bad replaced with it with one from surplus tested unit by running a calibration and auto test and it and passed. Also recommended customer to not over fill unit with clothes no more than 6 to 8 regular bath towels for a full load and 2 tablespoons of detergent to wash clothes. Opt test ok.; ordrng 1 W11428524 (Capacitor)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Mentor, OH 44060

Joe O

Job Details: 07/25/2022

"Cc: freezer lights out, ice maker not workingFound ff leds (leds in ice maker housing) burned out. Found ice maker error code e5(ice maker thermistor bad). Needs ice maker and ff ledsIce maker shows limit stock. Office to reschedule; ordrng 2 W11462342 (Led module)s and 1 W11294907 (icemaker)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor, OH 44060

Joe O

Job Details: 07/25/2022

Cc: not cyclingFound error codes f7e1(basket speed fault). Found unit sensing basket speed. Found motor just humming. Needs motor and capacitorMotor out of stock. Office to reschedule ; ordrng 1 W10890624 (motor-drve) and 1 W11158830 (capacitor)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Eastlake, OH 44095

Joe O

Job Details: 07/25/2022

"Cc: not coolingFound temps in ff section at 62, freezer at 29. Found evap completely frosted over. Ohmed out heater, thermal fuses, and thermistor. Found thermistor is reading 20k ohms covered in frost, element and thermal fuse harness will not seat correctly. Element checked good. Needs evap harness, and thermistorHarness out of stock. Office to reschedule; ordrng 1 W11581973 (Evaporator harness) and 1 WPW10384183 (thermistor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Cleveland, OH 44104

Angel

Job Details: 07/25/2022

Cc that unit was frosting up on back wall of freezer. Confirmed the FC evaporator cover was all frosted up steamed out all frost and ice removed cover and found that thermistor was way out of place not reading correctly and heater wire was halfway off. Replaced thermistor and located it to the correct spot and reconnected the heater wire. Went into diagnostics to make sure heater was functioning and it was. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Lyndhurst, OH 44124

Manny

Job Details: 07/25/2022

"Cc that unit not working, smelled like burning, found power cord L2 burned out, unit will need power cord, terminal block, control and main harness, customers will be calling wpl so they can cover the repair.; ordrng 1 W11528352 (Control) and 1 WPW10245259 (block-term) and 1 W11432194 (Harness) and 1 8171385RC (cord-power)"

We serviced a

WHIRLPOOL DRYER

Model WGD49STBW3

Near Willoughby Hills, OH 44094

Joe O

Job Details: 07/25/2022

"Cc: not heatingFound igniter open. Went to install from truck stock. Found truck stock part damaged. Needs igniter; ordrng 1 279311 (ignitor kit & bracke), used 1 279311 (IGNITOR) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44113

Corina B

Job Details: 07/25/2022

"Replaced the harness, control, latch, slide, gearcase and drain pump. Ran a calibration. Started a quick wash. Opt test ok. Brought the core back for return."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Cleveland, OH 44113

Angel

Job Details: 07/25/2022

Cc that unit was freezing there fruits. Verified temps but temps were high FC at 40* and RC at 50* but it was because there power went out and came back on 5mins before I arrived but customer stated that he hasnt had any problems since he set the temperature to the second setting explained to customer that thats what the settings are for to set at there preference of temperature but he just wanted me to take a look at it and to make sure it was fine to leave it at where he has it. Unit working as designed and also explained to them to please keep tall or big objects from the center blocking the vent causing poor airflow and having freezing issues on back of RC. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near North Royalton, OH 44133

David R

Job Details: 07/25/2022

"Cc unit compressor making weird noise, ice build up. Compressor sounds good, went through diagnostics, all components check good. Ice build up could be moisture getting in. Cleared small ice. Hot gun gaskets to make sure gaskets are closing correctly. Good. Customer to monitor. Op Test Ok."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM6

Near Broadview Heights, OH 44147

David R

Job Details: 07/25/2022

"Unit about 11 years old. Cc unit was turned off one day by itself, customer reset breaker, has been cooling and working correctly. Checked all components, good. Temps is good in both sections 39* and -1. Scything is testing normal today. Customer said has been working, just wanted to check out. If needed in future, Main control WPW10310240, UI control NLA 12939601. Unit is good, as of today. Customer to monitor if needed. Op Test Ok."

We serviced a

GE RANGE

Model JGB720SEJ4SS

Near Euclid, OH 44117

Manny

Job Details: 07/25/2022

"Cc unit FR burner flame too low, removed burner and found orifice partially blocked, cleared orifice, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HBS00

Near Highland Heights, OH 44143

Joe O

Job Details: 07/25/2022

Cc: freezer led not workingReplaced freezer led. Op test ok

We serviced a

JENN-AIR OTR MICROWAVE

Model JMV9169BAB

Near Cleveland, OH 44102

Corina B

Job Details: 07/25/2022

"CC that the unit is not heating. Confirmed. Checked the power, good. 10.83 amps when running. Not heating. The magnetron is humming when turned off. The control relay is stuck on. Will need a new magnetron, diode, capacitor and control. The control and diode is nla. ; ordrng 1 W10127103 (Control) and 1 WPW10126786 (Magnetron) and 1 8206562 (Capacitor) and 1 DE91-70063D (Diode)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Lakewood, OH 44107

Marie V

Job Details: 07/25/2022

"Cc that the unit is not cooling and making a noise. Confirmed. Noise comes from compressor, put kill a watt meter on and compressor is drawing 8.79 amps. Unit will need new compressor and filter drier. Office will contact once they have eta on the part. ; ordrng 1 W11370574 (Compressor) and 1 W11109499 (Drier)"

We serviced a

MAYTAG DRYER

Model MGDB835DC4

Near Fairview Park, OH 44126

Marie V

Job Details: 07/25/2022

Cc that the unit does not heat. Confirmed. Found gas shut off. Corrected issue. Op test okAlso explain cust foil vent is a fire hazard. Left on lbc correct vent for unit.

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Rocky River, OH 44116

Marie V

Job Details: 07/25/2022

"Cc that the unit is showing error codes, ran diag found error code F9E1 product not draining, f7e1 single speed motor fault, f8e4 over fill switch open FAE2 vent wax motor electrical problem, Found that theres water at the drain pan, unit does not continue to wash, just have drain pump stuck on and then shows error code. U it will need motor, vent fan and control ; ordrng 1 W11416362 (Pump motor) and 1 W11414073 (Vent motor) and 1 W11410062 (Control)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Fairview Park, OH 44126

Marie V

Job Details: 07/25/2022

"Cc that the unit is not washing the clothes properly,they smell good but still dirty, also not agitating properly. Ran diag, no error code. Ran auto test , pass good agitation. Ran calibration on unit. And explain cust load size and how much detergent. 6 to 7 bath towels = a full load and 1/2 tablespoons of detergent is all unit needs per cycle. Unit is working as designed. Op test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JBRFR30IGX00

Near Cleveland, OH 44111

Angel

Job Details: 07/25/2022

Replaced control board and unit started functioning as should. The power supply board was not at the home to be replaced but did not need it spoke with BJ about it. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model JES9800CAB01

Near Broadview Heights, OH 44147

David R

Job Details: 07/25/2022

Replaced bake element. Ran 350* good. Op Test Ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland Heights, OH 44121

Corina B

Job Details: 07/25/2022

"Replaced the heater. Ran a calibration. Tested unit in a cycle, no leaks. Opt test ok."

We serviced a

MAYTAG WALL OVEN

Model MEW9630FZ03

Near Gates Mills, OH 44040

Joe O

Job Details: 07/25/2022

Cc: gasket damageFound small amount of fray showing on gaskets. Needs oven gaskets.Customer showed pop; ordrng 2 WPW10282960 (gasket-ovn)s

We serviced a

MAYTAG REFRIGERATOR

Model MFF2558VEB3

Near Amherst, OH 44001

Marie V

Job Details: 07/25/2022

"Cc that the freezer is leaking and theres frost on freezer door not closing all the way. Confirmed. Found drain tube clogged, also a lot of ice under freezer door preventing from closing. Cleared out all ice and drain tube. Replaced drain tube. Op test ok"

We serviced a

KENMORE DRYER

Model 11068132413

Near Cleveland, OH 44130

Gabriel P

Job Details: 07/25/2022

"Found pulley squeaking replace from t/s opt test ok ; used 1 279640 (PULLEY-IDR), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MHW5500FW1

Near Bay Village, OH 44140

Angel

Job Details: 07/25/2022

Cc that unit wont drain and shuts off. Ran diagnostics and found error code F8E3 overflow conditions and F9E1 long drain. Removed back cover and removed drain pump to inspect and only saw a quarter in the trap customer states that they had the drain pump unclogged already so it could be that the drain pump is working intermittently replaced drain pump with new one tested unit and its draining and washing as should ran diagnostics and erased the error codes. Opt test ok.

We serviced a

GE WASHER

Model GTW335ASN0WW

Near Montville, OH 44064

Joe O

Job Details: 07/25/2022

"Cc: not fillingFound error codes 27(water accessiblity) 31(out of balance) 26(out of balance) 19(ui state time out) 5(mode shifter). Manually tested all functions. Found unit not shifting. Checked under unit. Found gear case leaking oil. Needs gear case, shifter, and speed sensorCustomer does not want to repair at this time; ordrng 1 WH38X27335 (platform trans asm k) and 1 WH03X30517 (Shifter) and 1 WH03X32158 (Sensor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Madison, OH 44057

Dan H

Job Details: 07/25/2022

"Installed new hub and agitator, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MBR2256KES3

Near Euclid, OH 44123

Corina B

Job Details: 07/25/2022

"CC hat there is water leaking into he basement. Confirmed. Found the waterline not sitting flush. Reattached the supply line, tested no leaks. Opt test ok"

We serviced a

MAYTAG WASHER

Model MHW6630HW3

Near Avon Lake, OH 44012

Angel

Job Details: 07/25/2022

Replaced dispenser tested unit for leaks. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM00

Near Wellington, OH 44090

David R

Job Details: 07/25/2022

"Replaced both gaskets. Found drain tube clogged up, ice on FZ bottom. Steamed all ice and corrected drain tube. Advised customer of keeping good airflow and also taking items off FZ, had a lot of heavy items weighing door down. Op Test Ok*** in future if needed gaskets, order doors if under warranty because the door liners are all cracking causing gasket to maybe come off. Took pics."

We serviced a

WHIRLPOOL RANGE

Model WFG535S0LS0

Near Parma Heights, OH 44130

Gabriel P

Job Details: 07/25/2022

"Replace control,opt test ok"

We serviced a

KITCHENAID ICE MAKER

Model KUIX305ESS1

Near Lorain, OH 44053

Marie V

Job Details: 07/25/2022

"Cc that the ice maker is not operating. Confirmed. Lights are on and unit is showing replaced filter and clean . Cleared out replace filter , cust installed new one. And started a cleaning cycle on it. Explain cust that every 6 months or so unit will need cleaning cycle , if is not done unit will not continue to make ice. Advice cust to monitor. Op test ok"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Jefferson, OH 44047

Brian M

Job Details: 07/25/2022

Cc unit hangs up during sensingRan diagnostic test no issue and no codes Ran unit with clothes ran a full quick cycle unit is functioning properly Advised on getting unit updated using the app.

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS05

Near Cleveland, OH 44134

Manny

Job Details: 07/25/2022

"Cc that unit took a long time to cool down and the lights were staying on, ran test opt test ok, explain to customer that her unit doesnt have a cooling fan but instead have vents when the heat naturally dissipates until the unit has completely cool, and if she uses both oven at the same time its going to take longer for the top oven to cool since heat rises, lights are working properly, not issues found p, unit is working as designed, opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Elyria, OH 44035

Gabriel P

Job Details: 07/22/2022

"Replace control ran calibration and auto test both pass,opt test ok also ran normal cycle"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Madison, OH 44057

Dan H

Job Details: 07/22/2022

"Customer complaint that unit goes off balance and hot and cold lines are reversed, leveled unit and corrected fill hoses, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFTR2021TW0

Near Madison, OH 44057

Dan H

Job Details: 07/22/2022

"Customer complaint of strange odor, fresh food section temperature at 36 degrees, freezer section temperature at -2 degrees, found several cut pieces of citrus fruit in drawer of fresh food section , advised customer that this will cause a weird chemically smell, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Madison, OH 44057

Dan H

Job Details: 07/22/2022

"Customer complaint that unit is not cooling and handle is loose, handle is stripped, compressor came unplugged, plugged in , compressor started, unit needs new door handle; ordrng 1 W11163764 (Handle)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Beachwood, OH 44122

Corina B

Job Details: 07/22/2022

Replaced the heater. Ran a calibration. Started a cycle. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Chagrin Falls, OH 44023

Corina B

Job Details: 07/22/2022

"CC that the unit was not draining. Ran diag no codes. Dishwasher was at an end of a cycle, water was drained. Ran a calibration. Unit drained."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Wellington, OH 44090

David R

Job Details: 07/22/2022

"Cc unit leaking. Just installed and leaking from start. From side where gasket and inlet water located and leaking a lot from front. Seems like too much water is being called into unit. Cut unit off at breaker and now unit wont call for water. Ordering inlet water parts, valve, harness, switch and control. Replace control, switch, inlet water, valve first.; ordrng 1 WPW10195536 (Inlet water) and 1 WP8531323 (Gasket) and 1 WPW10508676 (Nut) and 1 W11175771 (Water valve) and 1 WPW10195039 (Overfill switch) and 1 W11227372 (Harness) and 1 W10906426 (Control)"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Pepper Pike, OH 44124

Jason N

Job Details: 07/22/2022

"Installed updated dispenser. Ran operational test, no leaks from dispenser. Op test good."

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