Service History 217

Near Auburn Township, OH 44023
Brian M
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced led OP Test Ok
Near Parma, OH 44134
Corey L.
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Customer complaint fridge making a loud rattling noise, confirmed, found noise coming from condenser tapping top of compartment underneath unit when compressor is running, adjusted feet to change condenser position and added a small piece of sticky foam,
Near Lakewood, OH 44107
Dan H
Job Details: 09/10/2020
WASHER MAYTAG MVWX655DW0 "Customer complaint that unit is not agitating or spinning properly, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
Near Aurora, OH 44202
Brian M
Job Details: 09/10/2020
WASHER MAYTAG MVWB765FW3 Cc of noise when spinning and played audio for me Ran test cycle with tub empty no noise Ran spin test with 4 big wet beach towels no noise heard At this time I can not duplicate or determine where noise could be coming from Advised to watch
Near Solon, OH 44139
Brian M
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDPM354GPS0 Cc unit falling forward found unit not mounted to cabinet and door was tweaked adjusted feet and added screws to the mounting brackets OP Test Ok
Near North Royalton, OH 44133
Corey L.
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Customer complaint of frost build up on around top of frz door, confirmed, gaskets are sealing correctly, found gap in corner of frame on bottom left side of frz, siliconed gap, op test good; used 1 8201711 (SILICONE ADHESIVE ) from stock"
Near Willowick, OH 44095
Joe O
Job Details: 09/10/2020
RANGE WHIRLPOOL WFE550S0HZ1 Cc: cooktop not workingFound harness wire shorted out at terminal block. Needs terminal block kit. Replaced terminal block kit. Tested. Op test ok; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock
Near Bay Village, OH 44140
Gabriel P
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDTM354DSS4 Found error f4e3 motor not running ran diagnostics it fill and drain but it did not wash gave customer and estimate he will call whirlpool for them to cover parts opt test ok
Near Euclid, OH 44123
Jeff M
Job Details: 09/10/2020
WASHER WHIRLPOOL MVWC300VW0 The lid switch is broken needs replaced ; ordrng 1 WP8318084 (switch-lid)
Near Parma, OH 44130
Corey L.
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Customer complaint dw not cleaning dishes well, screen filter clean, spray arm nozzles clear, not running water in sink first gives temp of 84, emptied and refilled now temp at 95, advised customer to run water in sink before each cycle, unit has not bee
Near Willowick, OH 44095
Joe O
Job Details: 09/10/2020
RANGE WHIRLPOOL WEG515S0FS0 Cc: oven intermittently heatingRan test bake. Found unit is igniting. Tested multiple times. Unit functioning as designed. Op test ok
Near Elyria, OH 44035
Corey L.
Job Details: 09/10/2020
WASHER AMANA NTW4516FW3 "Customer complaint that one cycle was washed then another put in and it jumped to final spin, ran diagnostics no faults, water is on and properly connected, lid locks, customer stated they do not touch the selector dial, advised to make sure dial is in t
Near North Royalton, OH 44133
Corey L.
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed water pressure regulator, opened valve all the way, water flow is good, op test good"
Near Wickliffe, OH 44092
Joe O
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG505M0BS3 Installed inner door glass. Op test ok
Near Cleveland, OH 44111
Gabriel P
Job Details: 09/10/2020
WASHER MAYTAG MHW6630HW0 Found the leak coming from dispenser notice pressure was strong lower it down and stop leaking from dispenser ask customer to monitor it if it leaks it will need a dispenser assembly gave them and estimate just in case opt test ok
Near Bay Village, OH 44140
David R
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KSF26C6XYY00 "Went over diagnostics and previous parts replaced. Tested thermistor, reading close to temp FF section is at. Went through test 39 and passed. Through test 4, both sections workin* correctly, dual valve good. Advised replacing UI. Would replace all 3 par
Near Olmsted Township, OH 44138
David R
Job Details: 09/10/2020
DRYER WHIRLPOOL WGD4800BQ2 Cc unit not heating. Found open thermal fuse. Replaced from t/s. Tested. Good. Heated and cycled. Op test ok; used 1 WP3392519 (THERMAL FUSE) from stock
Near Brecksville, OH 44141
Brian M
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KSRJ25CNST00 "Cc unit frosting up Found issue to be water seeping And dripping water into icemaker fill cup and freezing Checked lines removed and reinstalled filter dripping stopped in icemaker area Advised to watch but may need water valve kit Est only ; ordrng 1 W1
Near Cleveland, OH 44106
Dan H
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG320M0BW2 "Customer complaint that display is not working, confirmed, found an open wire in the power cord, unit needs new power cord; ordrng 1 W11173616 (Power cord)"
Near Richmond Heights, OH 44143
Dan H
Job Details: 09/10/2020
WASHER MAYTAG MVWB835DW3 "Customer complaint that unit does nothing , confirmed, control tests good, unit needs new user interface, customer does not want repair at this time ; ordrng 1 W11112656, used 1 SHIPPING (shipping and handling) from stock"
Near Parma Heights, OH 44130
Gabriel P
Job Details: 09/10/2020
WASHER WHIRLPOOL MVWB765FW3 Found error f5e2 lid failure replace from t/s ran calibration and auto test pass ; used 1 W10810403 (LID LATCH) from stock
Near Strongsville, OH 44136
David R
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Replaced parts. Looked over compressor job that other company did. Did not see any oil or leaks. Filter drier was not replaced. Replacing parts now and seeing if anything will change. If not customer to call customer service.
Near Aurora, OH 44202
Brian M
Job Details: 09/10/2020
WASHER GE n/a Cc of black grease on clothes after washing Found gear case to be leaking some grease found grease under machine in cover Will need gearcase and tub replacement ; ordrng 1 WH12X26329 (sensor speed) and 1 WH01X24180 (drive belt) and 1 WH38X27407 (platform
Near Cleveland, OH 44128
Corina B
Job Details: 09/10/2020
WASHER AMANA NTW4516FW1 CC that the unit does not start or finish a cycle. Found the hot and cold water valve are reversed. The cold water valve is not opening up. Replaced the valve from t/s. Optest ok. ; used 1 W11210459 (Water valve) from stock
Near Olmsted Falls, OH 44138
Dan H
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHB01 "Customer complaint that unit is not making ice sometimes, found ice bin full, ice box thermistor tests good, ice box fan is working, cycled ice maker , ice maker cycled and filled, door already has switch spacer installed , installed new control, op
Near Concord Township, OH 44077
Jeff M
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ The ice din was packed with ice under the din I cleaned the units din op tested Ted good
Near Bainbridge Township, OH 44023
Brian M
Job Details: 09/10/2020
WALL OVEN JENN-AIR JJW2730DS01 Cc of error f6e6 Found stored codes for f6e6 and f6e9 Followed tech sheet and unit has continuity Needs control board but would also like the UI board just in case next step says if error reappears to replace UI Would like to do both at the same time ; or
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 09/10/2020
WASHER MAYTAG MHW5630HW0 I was not able to find an issue with the machine I ran a quick cycle completed the cycle no problem but the dispenser is leaking needs a new dispenser; ordrng 1 W11465533 (DISPENSER )
Near Brecksville, OH 44141
Corey L.
Job Details: 09/10/2020
DRYER MAYTAG MED6630HW0 "Customer complaint dryer rattling, confirmed, rubber spacer on left side front corner between unit and pedestal only, right side has a rubber in 5e middle between unit and pedestal, moved to front right corner, op test good; used 1 SENIORDISCOUNT (senior
Near Solon, OH 44139
Brian M
Job Details: 09/10/2020
DRYER MAYTAG MED6630HC1 Cc of noise Found noise to be similar to service bulletin W11378591A advises to add seal and tape to blower area Customer does not feel like a new unit should be opened and added to unit does not want the repair at this time Customer wants to reach out to
Near Roaming Shores, OH 44085
Brian M
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW75HEFW0 Removed dryer Installed UI ran auto test OP Test Ok Reinstalled dryer ; used 1 SHIPPING (shipping and handling) from stock
Near Cleveland, OH 44128
Joe O
Job Details: 09/10/2020
RANGE WHIRLPOOL WFG525S0HS1 Installed hinge kit. Op test ok
Near Bainbridge Township, OH 44023
Joe O
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Installed control. Customer did not receive thermistor. Spoke with BJ, he stated the truck stock thermistor should work. Installed thermistor. Advised customer to monitor for the next 48 hours. And to allow 24 hours for temps to adjust. Op test ok; used
Near Aurora, OH 44202
Corey L.
Job Details: 09/10/2020
COOKTOP ELE JENN-AIR JED3430WF01 "Installed infinite switch, op test good, did not install WP8273994 burner, office to refund for burner"
Near North Olmsted, OH 44070
David R
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc items in front of vent on top shelf freezing. Advised to have air flow not covered or items will freeze because cold air is constantly on item. Went into main control, changed defrost time to basic 8 hours. Also covered up half of intake air. Set FF t
Near Bainbridge Township, OH 44023
Joe O
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Installed damper. Tested. Op test ok
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/10/2020
REFRIGERATOR GE PFSS5RKZHSS customer had a power outage and it shorted the controls Confirm control getting proper voltage but is not starting giving estimate customer will not fix or they will think about it
Near Berea, OH 44017
Gabriel P
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 Call whirlpool tech line is the same issue spoke to Austin explain everything been replaced he told me to check reading on thermister check could not get a reading then he said before calling and internal wiring issue he ask for me to steam all ice and ch
Near Lorain, OH 44053
Gabriel P
Job Details: 09/10/2020
WASHER MAYTAG MHW5500FW0 "Replace pump motor and ran calibration test,opt test ok"
Near Hambden Township, OH 44024
Joe O
Job Details: 09/10/2020
DRYER SAMSUNG DV350AER/XAA01 Installed outlet thermostat. Ran test cycle. Op test ok
Near Strongsville, OH 44136
Dan H
Job Details: 09/10/2020
RANGE KENMORE 790.9230301 "Installed new oven floor, op test good"
Near Lakewood, OH 44107
Corina B
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW5090JW0 "CC that the unit will not start. Ran diag f11, no code. F21 ui communication. Will need a new ui and control; ordrng 1 W11367297 (Ui) and 1 W11334605 (Control)"
Near Parma, OH 44129
Dan H
Job Details: 09/10/2020
WASHER AMANA NTW4516FW3 "Customer complaint that unit fills up and then stop only while using the normal cycle, started normal wash cycle, unit filled and began washing, repeated with same results, unit is operating as designed"
Near Brecksville, OH 44141
Corey L.
Job Details: 09/10/2020
COOKTOP ELE JENN-AIR JED3430GB01 "Customer complaint glass is warped or something knobs hard to turn and left corner chipped, confirmed, found glass detached from glue on right trim allowing it to raise causing knobs to bind and cracked corner on opposite side, unit needs new cooktop, or
Near Cleveland, OH 44106
Dan H
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDTE334GPS "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
Near University Heights, OH 44118
Joe O
Job Details: 09/10/2020
MICROWAVE MAYTAG MMV4205BAB "Installed mag and capacitor. Found unit still not heating. Found diode shorted. Replaced using truck stock. Unit still not heating. Ohmed out transformer, found transformer out of range. Needs transformer Transformer shows no longer available; ordrng 1 D
Near Olmsted Township, OH 44138
David R
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRSC503ESS00 "Parts/labor covered underneath extended warranty. Will have to check and see if 3 way valve is covered because it is making a loud noise. If not covered than will owe for parts and double labor on that. Cc unit not cooling, tested pressures. Will have to
Near Painesville Township, OH 44077
Jason N
Job Details: 09/10/2020
DISHWASHER KENMORE 665.14793N511 "Cc unit making noiseRan wash test then cancel drain. Customer states when the unit drains, thatÂ’s when the noise is present. Heard only the light whirring of the drain pump, does not sound abnormal. Customer states it never made that sound before. Pulled
Near Cleveland, OH 44111
Gabriel P
Job Details: 09/10/2020
WASHER MAYTAG MVWX655DW1 Found drain on the floor advise customer to put it inside the basket tub or a pvc pipe but customer said he knows that and that some times it wonÂ’t drain or spin it does it intermittently ran auto test and calibration found no error code calling bj to see
Near Cleveland Heights, OH 44118
Joe O
Job Details: 09/10/2020
REFRIGERATOR AMANA ASI2575GRS01 Cc: water filter stuckRemoved water filter. Found water filter housing slide broke. Needs water filter housing.; ordrng 1 W11172791 (housing)
Near Pepper Pike, OH 44124
Corey L.
Job Details: 09/10/2020
DRYER KENMORE 110.728321 "Customer complaint unit had standing water from flood and has not ran them since wants them checked first, removed front panel, water did not reach any electrical or moving parts, unit is working properly no damage was done"
Near Cleveland, OH 44107
Dan H
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 80 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, unit needs new compressor and evaporato
Near Westlake, OH 44145
Dan H
Job Details: 09/10/2020
DRYER MAYTAG LDE7334ACE "Customer complaint of strange noise, confirmed, found rollers worn out and blower wheel broken, unit needs new blower wheel and rollers; ordrng 1 Y303836 (Blower wheel) and 2 12001541 (Roller)s, used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Corina B
Job Details: 09/10/2020
WASHER WHIRLPOOL WTW7500GC2 Unit is a rent a center. Model and serial do not match the receipt from previous repair from the dryer. Cust is calling the store to send over the correct receipt CC that the washer does not work. Ran diag F6e3 Communication Error: ACU Cannot Hear UI. Wil
Near Cleveland, OH 44108
Corina B
Job Details: 09/10/2020
DISHWASHER KITCHENAID KDFE104DSS3 "CC that the bottom rollers are broke and it stops before the cycle is done. Ran diag no codes. Found the ui not responding. Will need a new control, ui and rollers. Control and ui are still under manufacture warranty ; ordrng 4 WPW10195417 (Rollers)s and
Near Parma, OH 44130
David R
Job Details: 09/10/2020
WASHER MAYTAG MVWX500XW0 "Cc burnt smell not working. Found old lock error. Followed tech sheet. Replaced lid lock, found control not working correctly. Will need to replace control, advised lid lock as well. Gave estimate to customer. Not going to go ahead with repair. ; ordrng
Near Concord Township, OH 44077
Jeff M
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 I pulled the refrigerator out I tested the P3 –3 connector which is a brown wire to neutral I had 32 ohms of resistance which is the entire heating circuit the by metal heating element and all wires. All test good unit went into defrost cycle the heater e
Near Roaming Shores, OH 44085
Jeff M
Job Details: 09/10/2020
DISHWASHER WHIRLPOOL WDT780SAEM1 "It looks like the back of the sump motor started to leak water needs replaced estimate only; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (shipping and handling) from stock"
Near North Royalton, OH 44133
David R
Job Details: 09/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Found dual valves not opening when should. Ordering valves and housing; ordrng 1 W11024083 (housing) and 1 W11194380 (valve) and 1 W11312191 (valve)
Near Mayfield Heights, OH 44124
Corina B
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Called cust, stated the ice maker quit working. Will need an ice maker. ; ordrng 1 WPW10300024 (Ice maker)"
Near Strongsville, OH 44149
David R
Job Details: 09/10/2020
DRYER MAYTAG MGDC300XW3 "Cc not drying. Found ignitor will come on 3-4 times but after that coils are making a weird noise and will not allow ignitor to turn back on. Tested, will need coils. Gave estimate to customer, customer paid SVC. Not repairing; used 1 279834 (COIL), and
Near Elyria, OH 44035
Gabriel P
Job Details: 09/10/2020
DRYER SAMSUNG DV42H5200EP/A3 "Found defective pulley and rollers do to wearing tare ordering ; ordrng 2 DC97-16782A (ROLLERS)s and 1 DC93-00634A (PULLEY), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44105
Joe O
Job Details: 09/09/2020
FREEZER MAYTAG MZF34X20DW03 "Cc: not coolingFound temps in unit at 68 degrees. Found compressor excessively loud. Found compressor pulling 1.6 amps. Found pressure at 60psi. Needs compressor and drier; ordrng 1 W10750851 (compressor) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULL
Near Gates Mills, OH 44040
Corey L.
Job Details: 09/09/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer complaint fridge not cooling, confirmed unit room temp, fans and comp are running, low side pressure 20”vac, no frost pattern, added about 2oz of r134a, no improvement, compressor is really hot, ordering comp drier and evap just in case, parts a
Near North Kingsville, OH 44030
Jeff M
Job Details: 09/09/2020
WASHER WHIRLPOOL WTW4816FW The cold water valve is not letting water to pass though there is not obstruction in the valve Not sure if itÂ’s the valve or the main control ; ordrng 1 W11124783 (cntrl-elec) and 1 W11210459 (valve)
Near Strongsville, OH 44136
David R
Job Details: 09/09/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Customer did not have the part. Called office, no tracking number received yet. Will keep customer informed as best as possible. Rescheduling ; schdld next appmnt for 9/15 TUE !"
Near Elyria, OH 44035
Gabriel P
Job Details: 09/09/2020
RANGE WHIRLPOOL WFG525S0JW0 Dismantle door found bent hinges and inner door not functioning with latch ordering parts needed also took pic of pop ; ordrng 1 W11039084 (WHITE HANDLE ) and 1 WP9761344 (liner-door) and 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)
Near Pepper Pike, OH 44124
Dan H
Job Details: 09/09/2020
REFRIGERATOR AMANA ASI2575GRS04 "Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 22 degrees, found evaporator frozen solid, unit entered defrost on its own, heater is working, defrost cycle only lasted a couple
Near Mentor, OH 44060
Jeff M
Job Details: 09/09/2020
DISHWASHER WHIRLPOOL DU1055XTVQ0 The unit is leaking from the left side needs a gasket ; ordrng 1 W10542314 (door seal)
Near Perry Township, OH 44077
Jeff M
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Icemaker is getting power it needs a new icemaker. Customer also lost the bale arm and plastic flap; ordrng 1 W10882923 (icemaker) and 1 WPW10351019 (extension) and 1 WPW10378254 (arm-shut)
Near Strongsville, OH 44149
David R
Job Details: 09/09/2020
WALL OVEN KITCHENAID KEBU208SSS03 Customer also had compliant of loud fans. Went into diagnostics on relay activation. Conv fans in bottom over are loud. Lower oven is also the broiler that needs replaced. Ordering parts. ***requesting double labor**2 hour job count; ordrng 2 W10794022 (m
Near Parma, OH 44130
Corey L.
Job Details: 09/09/2020
WASHER AMANA ALW480DAW "Customer complaint washer not spinning, confirmed, found tension pulley fell off arm, washers missing but found retainer clip, unit needs both upper and lower washer as well as tension arm; ordrng 2 WP233520 (washer)s and 1 WP27001028 (idler leve), used
Near Geneva-on-the-Lake, OH 44041
Jeff M
Job Details: 09/09/2020
WASHER AMANA NTW4516FW3 The washer had no code unit op tested good
Near Auburn Township, OH 44023
Joe O
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVL00 Cc: ice build up under ice makerFound ice maker leaking. Replaced ice maker. Cycled ice maker. Op test ok
Near Cleveland, OH 44109
Joe O
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed control. Op test ok
Near Strongsville, OH 44136
David R
Job Details: 09/09/2020
REFRIGERATOR AMANA TXI21A3W "Cc unit is cooling now but at a certain point wasnÂ’t running and food started getting cool. Found defrost time stuck and not coming out of defrost timer. Ordering ; ordrng 1 R0168027 (DEFROST TIMER), used 1 SHIPPING (shipping and handling) from stock"
Near Beachwood, OH 44122
Joe O
Job Details: 09/09/2020
RANGE WHIRLPOOL WFE301LVS0 Cc: drawer off trackFound drawer not seated properly. Reseated. Op test ok
Near Streetsboro, OH 44241
Brian M
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Cc unit not cooling in ff section Found service pointer for this issue, covers evap cover and control replacement and 2xs labor Needs evap cover and control ; ordrng 1 W11389713 (Control) and 1 W10889841 (cover-evap)
Near Beachwood, OH 44122
Joe O
Job Details: 09/09/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Cc: wonÂ’t startFound ui not seating correctly. Reseated ui. Ran test cycle. Op test ok
Near Willoughby Hills, OH 44094
Joe O
Job Details: 09/09/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Cc: not sealing properly in freezerCustomer states the freezer drawer does not always seal on the right side. Customer removed all products from freezer prior to arrival. Could not duplicate issue at this time. Op test ok
Near Concord Township, OH 44077
Joe O
Job Details: 09/09/2020
MICROWAVE GE SCB1000KBB01 "Cc: no displayUnit is heating and controls are functioning. Display is not. Spoke with BJ, we have ran into a similar issue this customer originally had. Display was only showing a dash and would not work. This time the unit is heating, but not showing a
Near Wellington, OH 44090
David R
Job Details: 09/09/2020
RANGE AMANA ACR4303MFW3 "Replaced part. Tested, good. Found insect poop on control. Let customer know. Ran test bake 350. Good op test ok"
Near Kent, OH 44240
Brian M
Job Details: 09/09/2020
REFRIGERATOR GE GWE19JSLAFSS "Cc of noise when opening door Found closer cam to be broken off plastic that is molded to door has broken away that hold cam into place Requires new door Was able to add bigger screw and high temp adhesive to keep piece into place for now but if it pops
Near Concord Township, OH 44077
Jason N
Job Details: 09/09/2020
REFRIGERATOR KITCHENAID KFCS22EVMS2 Installed harness. Defrosted evap and ensured air returns were clear. Advised customer to allow up to 24 hrs for ff section to return to desired temps.
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 09/09/2020
DISHWASHER GE GDT535PSJ2SS Found clicking sound on motor and diverter shutting off customer will think about it to fix unit
Near Lakewood, OH 44107
Corey L.
Job Details: 09/09/2020
DRYER GE HTDX100ED6WW "Customer complaint dryer not starting, confirmed, unit getting correct power, found power getting to timer, found control knob for timer has failed, unit needs timer knob, customer can install part, no need to schedule return visit; ordrng 1 WE1M652 (tim
Near Cleveland, OH 44119
Corina B
Job Details: 09/09/2020
REFRIGERATOR N/A W4TXNWFWQ01 CC that the freezer quit working and the ff section is to warm. Fz 12* ff 50*. Thermostat set to the coldest setting. Found the evap fan not running. Has 120 volts to the fan. Will need a thermostat and evap fan. ; ordrng 1 WPW10188389 (Evap fan) and 1 WP
Near Mentor, OH 44060
Jason N
Job Details: 09/09/2020
WASHER WHIRLPOOL WFW9150WW00 "Installed inlet valve. Ran diagnostics, cleared codes. Ran wash cycle. Good water flow in, op test good."
Near Parma, OH 44134
Corey L.
Job Details: 09/09/2020
DRYER MAYTAG DG8410 "Removed blower wheel and seen the difference between old and new wheel, shaft not damaged, hole on blower wallowed out when clip fell off creating tea vibrating when on, belt was cracking and fraying, replaced belt and wheel."
Near Solon, OH 44139
Brian M
Job Details: 09/09/2020
DISHWASHER KITCHENAID KDTM354DSS5 "Cc unit not filling Found item under float switch Removed item ran test cycle wash pump not running at full speed Needs sump assembly Customer to reach out to whirlpool due to being 3 months out of warranty ; ordrng 1 W10805015 (pump&motor), used 1 SHIPP
Near Conneaut, OH 44030
Jeff M
Job Details: 09/09/2020
OTR MICROWAVE WHIRLPOOL UMV1160CB2 I plug the unit in was not able to duplicate an issue. If I were to make a educated guess most likely need another control board but I cannot verify this. Op tested good
Near Broadview Heights, OH 44147
Corey L.
Job Details: 09/09/2020
FREEZER UPRIGHT KENMORE 253.2274241 "Customer complaint water leaking underneath, confirmed found water coming from suction line exiting cabinet dripping to floor, found evap tray frozen solid, quoted, ok, cleared ice, found foam in drain and cleared, op test good"
Near Painesville Township, OH 44077
Jeff M
Job Details: 09/09/2020
REFRIGERATOR GE GSS25GGHJCBB Installed new part unit tested good
Near Concord Township, OH 44077
Joe O
Job Details: 09/09/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed evap fan harness and evap cover. Op test ok.Still waiting on ice maker. Office to reschedule; saved tckt
Near Kirtland, OH 44094
Jeff M
Job Details: 09/09/2020
WASHER MAYTAG MVWC565FW1 The pump was on As soon as I plug the machine in Had a Sudz code I cleared the sides code re-calibrate the machine explain to the customer she needs to start using less soap. Op tested good
Near Strongsville, OH 44136
David R
Job Details: 09/09/2020
RANGE KITCHENAID KSIB900ESS2 Replaced fan. Tested on connect bake. Good. Normal noises. No scrapping. Op test ok
Near Madison, OH 44057
Jeff M
Job Details: 09/09/2020
REFRIGERATOR MAYTAG MBF1958XB3 The unit needs a new drain installed new part unit tested good ; ordrng 1 W10619951 (drain tube)
Near Broadview Heights, OH 44147
David R
Job Details: 09/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc frost behind deli drawer. Thick layer or built up ice. Resistance from thermistor seems close to range, control not sending out correct voltage. Ordering control, fan with harness to replace at same time. Thick layer of ice. 3 job count ; ordrng 1 W11
Near North Royalton, OH 44133
David R
Job Details: 09/09/2020
WASHER MAYTAG MVWC565FW1 "Cc unit not working. Found over suds error code. Ran test diagnostics, all components test good. Ran manual test mode. Ran a calibration, good. Ran a rinse/spin cycle, then ran a drain/spin cycle, both test good. Looked underneath, everything checks good
Near Parma, OH 44130
David R
Job Details: 09/09/2020
DISHWASHER MAYTAG n/a "No model/serial number on machine, checked all over and could not find. Cc not draining properly. Took off hose from disposal. Started up a cycle and drained, all water drained into shop vac, nothing left in unit. Tried again but hooked up to disposal. W