We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8127LW1
Near Lorain, OH 44053
Marie V
Job Details:
04/01/2024
"Cc that unit is making like a grinding noise and is not all the time vut is very loud, usually at the end of cycle but it has done it in mid cycle. Ran diag found error code F6e3 communication error , f0e5 off balance load. Ran auto test, found rotor screw off. Causing it to come off and grind. Unit will need new gearcase. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11510461 (Impeller) and 1 W11478525 (Panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Maple Heights, OH 44137
Bill
Job Details:
04/01/2024
"Cc noise during agitation, confirmed cc. Replaced cam from truck stock. Tested opt test good.; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Brecksville, OH 44141
Manny
Job Details:
04/01/2024
"Cc unit squeaks verified and bad rollers and pulley, replaced with TS opt test ok; used 1 4392067 (dryer repair kit) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Mentor, OH 44060
Jason N
Job Details:
04/01/2024
"Installed DSI board. Ran bake and broil tests, good ignition and preheat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Euclid, OH 44117
Joe O
Job Details:
04/01/2024
Cc: loud vibrationFound when fan kicks on there is a vibration noise. Accessed fan assembly. Fan causing vibration. Reassembled. Vibration gone. Likely something not seated properly. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Wickliffe, OH 44092
Joe O
Job Details:
04/01/2024
"Cc: running, but not filling, banging noiseFound error codes f8e1(long fill). Ran auto test. Unit filling washing draining and spinning. Ran quick wash. Advised customer of start up sequence. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Joe O
Job Details:
04/01/2024
New blower wheel broke. Re ordering blower wheel; ordrng 1 WP697772 (blower wheel)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Rock Creek, OH 44084
Dan
Job Details:
04/01/2024
"Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good"
We serviced a
MAYTAG WASHER
Model PAVT244AWW
Near Thompson, OH 44086
Dan
Job Details:
04/01/2024
"Customer complaint that unit is not spinning, confirmed, found belt snapped, unit needs new belt, installed new belt from truck stop surplus, op test good ; ordrng 1 WP21352320 (Belt)"
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Painesville, OH 44077
Dan
Job Details:
04/01/2024
"Customer complaint of squeaking noise, started timed dry cycle, no unusual noises heard, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Painesville, OH 44077
Dan
Job Details:
04/01/2024
"Customer complaint that door insulation is coming out of liner, confirmed, installed new door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Painesville, OH 44077
Dan
Job Details:
04/01/2024
"Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 34 degrees, nitrogen tested, no leaks found, brought system into 28 vacuum, recharged with 56g of r600a, good pressure on gauges, advised customer to allow 24 hours to reach normal operating temperatures"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Parma, OH 44134
Manny
Job Details:
04/01/2024
"Cc unit leaking and constantly draining, verified and f8e4 for overflow switch. Verified and tray dry, ran test cycle no leaks but found a piece of corn kernel, removed and reran test cycle no water, placed water mitigation mats and advised customer to use the unit as normal and to check the mats after each cycle and if any water stains on mat to contact Wpl and well come back out. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chagrin Falls, OH 44022
Corina H
Job Details:
04/01/2024
"Replaced the basket, lid and the ui. Ran a calibration. Started a quick cycle. Opt test ok."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW
Near Garrettsville, OH 44231
Corina H
Job Details:
04/01/2024
"CC that the unit is not keeping temp. Confirmed. Fz 20. Good frost pattern on the evaporator. 25.k ohms on the thermistor. The light on the control turns off. Will need a new control. ; ordrng 1 W11382529, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ELECTROLUX FREEZER
Model FFFU16F2VW
Near Oberlin, OH 44074
David R
Job Details:
04/01/2024
"Unit in basement. Customer had a floor, 30 days later unit not cooling. All lights inside good. Power to compressor good. Compressor shorted from flood. Will need compressor, cord, drier filter; ordrng 1 5304521534 (Compressor) and 1 5304533014 (Power cord) and 2 A19676501 (Filter)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details:
04/01/2024
"Ran ice maker diagnostics, no faults, reporting as e0. Installed UI board. Power cycled unit. Ran test 57 harvest test, ice maker indexed. Test 36 fan test, fan working properly. Test 15 ice level sensor, working properly. Advised customer to monitor ice production."
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Oberlin, OH 44074
David R
Job Details:
04/01/2024
"Unit not working, dead. Found bugs inside control board, and in dishwasher cabinet. Recording. No parts needed. SVC only. ; ordrng 1 WD21X27998 (Control) and 1 WD21X25381 (Control UI) and 1 WD21X25474 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KCED600GSS01
Near Chesterland, OH 44026
Joe O
Job Details:
04/01/2024
Installed burner. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Middlefield, OH 44062
Jason N
Job Details:
04/01/2024
"Cc unit going off balance easily and mechanical smell inside unit Inspected unit, nothing abnormal found. Ran diagnostics, no codes stored. Ran test cycle, all functions passed. Ran normal cycle w/clothing load, then switched over to drain and spin. No abnormal vibration or noise. Did not detect any abnormal smell, mechanical or otherwise. Advised customer on load sizing and load distribution, if offbalance concerns continue. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Beachwood, OH 44122
Jason N
Job Details:
04/01/2024
Installed filter housing. Ran dispense test with filter installed. Dispense flow tested good. Reset filter status light. Op test good.
We serviced a
KITCHENAID MICROWAVE
Model KBMC147HBL0
Near Shaker Heights, OH 44120
Jason N
Job Details:
04/01/2024
"Cc burning smell while running heat Ran heat test cycle for several seconds, confirmed burning/electrical smell. Pulled unit from cabinet, removed paneling and inspected unit. Found burnt spot on magnetron plug. Unit will need magnetron replaced; ordrng 1 WP4375424 (Magnetron)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44106
Jason N
Job Details:
04/01/2024
"Cc unit making a humming noise when running Started unit into cooling mode, confirmed noise coming from rear of unit. Pulled rear cover, found mastic tape pad had fallen off cap tube and was contacting condenser fan blade. Removed mastic tape pad. No further abnormal noises. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44103
Jason N
Job Details:
04/01/2024
Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen. No leaks. Recharged system with 68g of r600a. Low side stable at -1 in/hg vacuum. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Madison, OH 44057
Dan
Job Details:
04/01/2024
"Installed new door panel and user interface , op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Geneva, OH 44041
Dan
Job Details:
04/01/2024
"Customer complaint that washer beeps 3 times and does nothing, started normal wash cycle, lid locked, unit filled and began washing, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV405ETPAWRAA
Near Conneaut, OH 44030
Dan
Job Details:
04/01/2024
"Installed new element, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Garfield Heights, OH 44125
Bill
Job Details:
04/01/2024
"Cc door glass broken, confirmed cc. Replaced door glass."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model MQF1656TEW00
Near Parma, OH 44134
Bill
Job Details:
04/01/2024
"Cc ice and vibrations, confirmed cc. Ice build up on floor of unit, and vibration from rear evap panel. Steamed ice and cleared drain. Ran insulating tap on the panel, and secured in place. Tested opt test good."
We serviced a
GE OTR MICROWAVE
Model JVM3160RF8SS
Near Mayfield, OH 44143
Joe O
Job Details:
04/01/2024
"Cc: intermittently not working, display not workingFound unit receiving proper power. Was able to set clock, unit displaying time. Ran test heat. Unit continuously heating, no dimming of display. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cleveland, OH 44110
Joe O
Job Details:
04/01/2024
"Cc: not making iceEntered diagnostics. Found ice maker reading faulty switch, cycle off. Found switch is on. Found door harness broke. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW10728959 (dor-fip), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Strongsville, OH 44136
David R
Job Details:
04/01/2024
Replaced hinge and lid. Tested. Locking. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Middleburg Heights, OH 44130
Manny
Job Details:
04/01/2024
"Cc that unit is not heating, verified and found thermal cut off open, unit unit needs thermal cut off. Customer stated he will purchase the cut off and replace it himself, if he has any issues he reach out to us again so we can take another look. customer requested for me to leave the unit taken apart; ordrng 1 W10900067 (cutoff-tml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GUD27GSSM2WW
Near Strongsville, OH 44136
David R
Job Details:
04/01/2024
"Replaced fuse and thermostats. Tested, good. Drum tumbling and heat is cycling.. All test good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44135
Manny
Job Details:
04/01/2024
"Cc unit not draining and just humming, verified and unit stuck in drain and pump humming, vacuum water and ran diagnostic f9e1, unit needs pump and control.; ordrng 1 W11626074 (Control) and 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details:
04/01/2024
"Cc unit not locking, verified and f5e1, replaced latch, opt test ok"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Lakewood, OH 44107
Manny
Job Details:
04/01/2024
"Cc unit giving fan code when set to bake, verified and f8e0 for cooling fan, unit needs cooling fan ; ordrng 1 W11107275 (fan-blwr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Strongsville, OH 44136
Bill
Job Details:
04/01/2024
"Cc gas smell, confirmed cc. Turned oven on to monitor flame, with oven door open flame burned fine. Closed door and about 30sec to a min later, flame started to sputter and die with a heavy gas smell. Opened door and flame kicked back up good and strong. Called Tech line, spoke with tech. Tech had suggested that I should order a new gas regulator and convection fan motor; ordrng 1 W10794440 (Convection motor) and 1 W11193822 (Pressure regulator)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Independence, OH 44131
Bill
Job Details:
04/01/2024
"Cc takes to long to dry, confirmed cc. Found that heating element was broken, replaced heating element and thermal cutoff from truck stock.; used 1 279838vp (Heating element), and 1 W10900067 (Cutoff) from stock"
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWS3
Near Lakewood, OH 44107
Manny
Job Details:
04/01/2024
"Cc unit was leaking and suds coming out, ran test cycle and lots of suds, added 2 tbps of vegetable oil and no suds, Recommend to switch detergent."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Brecksville, OH 44141
Manny
Job Details:
04/01/2024
"Replace switch and hose, ran test cycle, opt test ok"
We serviced a
AMANA DRYER
Model NGD4655EW2
Near Valley View, OH 44125
Bill
Job Details:
04/01/2024
"Changed motor tested opt test good, advised customer to monitor.; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Maple Heights, OH 44137
Bill
Job Details:
04/01/2024
"Changed dispenser, found crack in old dispenser that was causing leak. Tested opt test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB08
Near Ravenna, OH 44266
Corina H
Job Details:
04/01/2024
CC that the ice maker is not making ice. Confirmed. Replaced the ice maker. Cycled. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC360AW0
Near Ravenna, OH 44266
Corina H
Job Details:
04/01/2024
"CC that there is noises when it switches and spins. Confirmed. Found the Gearcase leaking oil. Will need a new Gearcase, belt, cam and Washplate. Cust does not want to repair ; ordrng 1 W11454372 (Gearcase) and 1 WPW10553968 (Washplate) and 1 WPW10006384 (Belt) and 1 W10721967 (Cam), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Mogadore, OH 44260
Corina H
Job Details:
04/01/2024
"CC that there is a vibration noise. Fz 5 ff 36. Cust has a video of the noise, the evaporator fan bearing is rattling. Will need a new motor and blade. ; ordrng 1 W11578030 (Fan) and 1 WP67006337 (Blade)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM704KPS1
Near Solon, OH 44139
Corina H
Job Details:
04/01/2024
Replaced the pump and motor. Ran a calibration. Started a cycle. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Grafton, OH 44044
David R
Job Details:
04/01/2024
"Cc questions about unit, had sheets wrap around agitator. Let customer know it could have got at a wrong angle or too much clothes then it wrapped around. Make sure to not overload or just stuff clothes into unit and using the correct cycles and options. Customer had clothes in already. Started a normal cycle to test. All components working good. And advancing through cycle. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW2
Near Elyria, OH 44035
David R
Job Details:
04/01/2024
"Cc questions of some cycles start with little to no water, also customer said the basket was stuck against the front, moved it and heard a pop. Explained and demonstrated the Extra Power button to customer. Adds 10-15 mins of pre wash to start of cycle, slowly adds water in every couple of mins, customer can turn off if not needing. Ran diagnostics, no error codes. All components working correctly. Went into a Normal Wash. Advancing properly. Lifted up top to check Tub Ring, seems like maybe it got caught on something and lipped over the suspension or so and when customer moved it thats what the sound was. As of now customer said unit is working, just wanted checked out. Everything checks good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Elyria, OH 44035
David R
Job Details:
04/01/2024
"Cc unit not really spinning. Heard a squeak and scratching from unit, found a stuck coin and replaced belt from t/s just incase it was coming from that area. Found F8E1 Long fill error code. Found cold water from house either turned off or turned on very low so not a lot of cold water coming in. In theory if cold water is taking long to come in on Rinse cycle, since unit is only cold water Rinse, it will try to fill up and then since it cant, will shut off leaving wet clothes. Turned the cold valve from house all the way open so more can come out into washer. Ran diagnostics again, hot and cold functioning as it should. Good. Also advised customer if a bigger load like covers. Might have to Drain and Spin if the load is heavy. Unit is good. Op Test Ok. ; used 1 W11239857 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS05
Near Avon, OH 44011
Marie V
Job Details:
04/01/2024
"Cc that the water on unit when dispensing is cloudy . Confirmed, checked water line at the bottom is good. Lowered pressure water to unit it helped out but theres some air on the line. Explain cust thats air on the line , called tech line spoke with chris, is home has good water pressure thats where the bubbles are coming from. Unit is working as designed. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS
Near Elyria, OH 44035
Marie V
Job Details:
04/01/2024
"Cc that unit is not cooling in fresh food section . Took temps freezer at -5 and 0*. Fresh food at 55*. Checked evaporator, no frost fan was on, working on that section. Check behind u it, found 3 way valve is not changing to fresh food section, and is over cooling freezer. Ordering parts; ordrng 1 W11590197 (3 way valve) and 1 W11109499 (Filter drier) and 1 W11557671 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ10
Near Middleburg Heights, OH 44130
Marie V
Job Details:
04/01/2024
"Cc that the unit os making a humming noise from refrigeration section. Confirmed on diag, found damper motor making the noise. Is the 3rd damper motor that will be installed. Called tech line, file number rori. Replace damper motor. ; ordrng 1 WPW10594329 (Damper motor)"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near North Royalton, OH 44133
Marie V
Job Details:
04/01/2024
"Replace gearcase, rotor, agitator, slider clutch. Check drain. Op test okCalibrated unit. All working properly"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cleveland, OH 44134
Marie V
Job Details:
04/01/2024
"Cc that towels cycle does not spun the clothes out,. Found spin off. Corrected. Unit is working properly. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Fairview Park, OH 44126
Marie V
Job Details:
04/01/2024
Replace parts op test no good. Unit will need control as well; ordrng 1 W11594156 (Control)
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMW2
Near Avon Lake, OH 44012
Marie V
Job Details:
04/01/2024
Cc that the unit dispenser door does not close and rinse aid fill leak or not full up. Replaced dispenser. Tested unit. No leaks. Filled up dispenser with rinse aid. Op test ok
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8127LW1
Near Lorain, OH 44053
Marie V
Job Details:
04/01/2024
"Cc that unit is making like a grinding noise and is not all the time vut is very loud, usually at the end of cycle but it has done it in mid cycle. Ran diag found error code F6e3 communication error , f0e5 off balance load. Ran auto test, found rotor screw off. Causing it to come off and grind. Unit will need new gearcase. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11510461 (Impeller) and 1 W11478525 (Panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Maple Heights, OH 44137
Bill
Job Details:
04/01/2024
"Cc noise during agitation, confirmed cc. Replaced cam from truck stock. Tested opt test good.; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG DRYER
Model MEDB855DC4
Near Brecksville, OH 44141
Manny
Job Details:
04/01/2024
"Cc unit squeaks verified and bad rollers and pulley, replaced with TS opt test ok; used 1 4392067 (dryer repair kit) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ5
Near Mentor, OH 44060
Jason N
Job Details:
04/01/2024
"Installed DSI board. Ran bake and broil tests, good ignition and preheat. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ10
Near Euclid, OH 44117
Joe O
Job Details:
04/01/2024
Cc: loud vibrationFound when fan kicks on there is a vibration noise. Accessed fan assembly. Fan causing vibration. Reassembled. Vibration gone. Likely something not seated properly. Op test ok
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Wickliffe, OH 44092
Joe O
Job Details:
04/01/2024
"Cc: running, but not filling, banging noiseFound error codes f8e1(long fill). Ran auto test. Unit filling washing draining and spinning. Ran quick wash. Advised customer of start up sequence. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Joe O
Job Details:
04/01/2024
New blower wheel broke. Re ordering blower wheel; ordrng 1 WP697772 (blower wheel)
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Rock Creek, OH 44084
Dan
Job Details:
04/01/2024
"Customer complaint that unit is not heating, confirmed, found element open, installed new element, op test good"
We serviced a
MAYTAG WASHER
Model PAVT244AWW
Near Thompson, OH 44086
Dan
Job Details:
04/01/2024
"Customer complaint that unit is not spinning, confirmed, found belt snapped, unit needs new belt, installed new belt from truck stop surplus, op test good ; ordrng 1 WP21352320 (Belt)"
We serviced a
GE DRYER
Model GTD42GASJ3WW
Near Painesville, OH 44077
Dan
Job Details:
04/01/2024
"Customer complaint of squeaking noise, started timed dry cycle, no unusual noises heard, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW05
Near Painesville, OH 44077
Dan
Job Details:
04/01/2024
"Customer complaint that door insulation is coming out of liner, confirmed, installed new door, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Painesville, OH 44077
Dan
Job Details:
04/01/2024
"Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 34 degrees, nitrogen tested, no leaks found, brought system into 28 vacuum, recharged with 56g of r600a, good pressure on gauges, advised customer to allow 24 hours to reach normal operating temperatures"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ1
Near Parma, OH 44134
Manny
Job Details:
04/01/2024
"Cc unit leaking and constantly draining, verified and f8e4 for overflow switch. Verified and tray dry, ran test cycle no leaks but found a piece of corn kernel, removed and reran test cycle no water, placed water mitigation mats and advised customer to use the unit as normal and to check the mats after each cycle and if any water stains on mat to contact Wpl and well come back out. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chagrin Falls, OH 44022
Corina H
Job Details:
04/01/2024
"Replaced the basket, lid and the ui. Ran a calibration. Started a quick cycle. Opt test ok."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model WZF34X18DW
Near Garrettsville, OH 44231
Corina H
Job Details:
04/01/2024
"CC that the unit is not keeping temp. Confirmed. Fz 20. Good frost pattern on the evaporator. 25.k ohms on the thermistor. The light on the control turns off. Will need a new control. ; ordrng 1 W11382529, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ELECTROLUX FREEZER
Model FFFU16F2VW
Near Oberlin, OH 44074
David R
Job Details:
04/01/2024
"Unit in basement. Customer had a floor, 30 days later unit not cooling. All lights inside good. Power to compressor good. Compressor shorted from flood. Will need compressor, cord, drier filter; ordrng 1 5304521534 (Compressor) and 1 5304533014 (Power cord) and 2 A19676501 (Filter)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Chardon, OH 44024
Jason N
Job Details:
04/01/2024
"Ran ice maker diagnostics, no faults, reporting as e0. Installed UI board. Power cycled unit. Ran test 57 harvest test, ice maker indexed. Test 36 fan test, fan working properly. Test 15 ice level sensor, working properly. Advised customer to monitor ice production."
We serviced a
GE DISHWASHER
Model PDT715SYN3FS
Near Oberlin, OH 44074
David R
Job Details:
04/01/2024
"Unit not working, dead. Found bugs inside control board, and in dishwasher cabinet. Recording. No parts needed. SVC only. ; ordrng 1 WD21X27998 (Control) and 1 WD21X25381 (Control UI) and 1 WD21X25474 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KCED600GSS01
Near Chesterland, OH 44026
Joe O
Job Details:
04/01/2024
Installed burner. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Middlefield, OH 44062
Jason N
Job Details:
04/01/2024
"Cc unit going off balance easily and mechanical smell inside unit Inspected unit, nothing abnormal found. Ran diagnostics, no codes stored. Ran test cycle, all functions passed. Ran normal cycle w/clothing load, then switched over to drain and spin. No abnormal vibration or noise. Did not detect any abnormal smell, mechanical or otherwise. Advised customer on load sizing and load distribution, if offbalance concerns continue. Unit is working as designed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Beachwood, OH 44122
Jason N
Job Details:
04/01/2024
Installed filter housing. Ran dispense test with filter installed. Dispense flow tested good. Reset filter status light. Op test good.
We serviced a
KITCHENAID MICROWAVE
Model KBMC147HBL0
Near Shaker Heights, OH 44120
Jason N
Job Details:
04/01/2024
"Cc burning smell while running heat Ran heat test cycle for several seconds, confirmed burning/electrical smell. Pulled unit from cabinet, removed paneling and inspected unit. Found burnt spot on magnetron plug. Unit will need magnetron replaced; ordrng 1 WP4375424 (Magnetron)"
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Cleveland, OH 44106
Jason N
Job Details:
04/01/2024
"Cc unit making a humming noise when running Started unit into cooling mode, confirmed noise coming from rear of unit. Pulled rear cover, found mastic tape pad had fallen off cap tube and was contacting condenser fan blade. Removed mastic tape pad. No further abnormal noises. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44103
Jason N
Job Details:
04/01/2024
Vented refrigerant. Installed compressor and filter drier. Pressure checked system with 140 psi of nitrogen. No leaks. Recharged system with 68g of r600a. Low side stable at -1 in/hg vacuum. Advised customer to allow up to 24 hrs for unit to return to desired temperature. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Madison, OH 44057
Dan
Job Details:
04/01/2024
"Installed new door panel and user interface , op test good"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Geneva, OH 44041
Dan
Job Details:
04/01/2024
"Customer complaint that washer beeps 3 times and does nothing, started normal wash cycle, lid locked, unit filled and began washing, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
We serviced a
SAMSUNG DRYER
Model DV405ETPAWRAA
Near Conneaut, OH 44030
Dan
Job Details:
04/01/2024
"Installed new element, op test good"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near Garfield Heights, OH 44125
Bill
Job Details:
04/01/2024
"Cc door glass broken, confirmed cc. Replaced door glass."
We serviced a
WHIRLPOOL FREEZER UPRIGHT
Model MQF1656TEW00
Near Parma, OH 44134
Bill
Job Details:
04/01/2024
"Cc ice and vibrations, confirmed cc. Ice build up on floor of unit, and vibration from rear evap panel. Steamed ice and cleared drain. Ran insulating tap on the panel, and secured in place. Tested opt test good."
We serviced a
GE OTR MICROWAVE
Model JVM3160RF8SS
Near Mayfield, OH 44143
Joe O
Job Details:
04/01/2024
"Cc: intermittently not working, display not workingFound unit receiving proper power. Was able to set clock, unit displaying time. Ran test heat. Unit continuously heating, no dimming of display. Could not duplicate issue. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Cleveland, OH 44110
Joe O
Job Details:
04/01/2024
"Cc: not making iceEntered diagnostics. Found ice maker reading faulty switch, cycle off. Found switch is on. Found door harness broke. Needs freezer doorCustomer does not want to repair at this time ; ordrng 1 LW10728959 (dor-fip), used 1 1OVRSZ (oversized shipping*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Strongsville, OH 44136
David R
Job Details:
04/01/2024
Replaced hinge and lid. Tested. Locking. Good. Op Test Ok.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Middleburg Heights, OH 44130
Manny
Job Details:
04/01/2024
"Cc that unit is not heating, verified and found thermal cut off open, unit unit needs thermal cut off. Customer stated he will purchase the cut off and replace it himself, if he has any issues he reach out to us again so we can take another look. customer requested for me to leave the unit taken apart; ordrng 1 W10900067 (cutoff-tml), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
GE DRYER
Model GUD27GSSM2WW
Near Strongsville, OH 44136
David R
Job Details:
04/01/2024
"Replaced fuse and thermostats. Tested, good. Drum tumbling and heat is cycling.. All test good. Op Test Ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Cleveland, OH 44135
Manny
Job Details:
04/01/2024
"Cc unit not draining and just humming, verified and unit stuck in drain and pump humming, vacuum water and ran diagnostic f9e1, unit needs pump and control.; ordrng 1 W11626074 (Control) and 1 W11399437 (Pump)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details:
04/01/2024
"Cc unit not locking, verified and f5e1, replaced latch, opt test ok"
We serviced a
JENN-AIR RANGE
Model JES1450DS0
Near Lakewood, OH 44107
Manny
Job Details:
04/01/2024
"Cc unit giving fan code when set to bake, verified and f8e0 for cooling fan, unit needs cooling fan ; ordrng 1 W11107275 (fan-blwr), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC506JSS05
Near Strongsville, OH 44136
Bill
Job Details:
04/01/2024
"Cc gas smell, confirmed cc. Turned oven on to monitor flame, with oven door open flame burned fine. Closed door and about 30sec to a min later, flame started to sputter and die with a heavy gas smell. Opened door and flame kicked back up good and strong. Called Tech line, spoke with tech. Tech had suggested that I should order a new gas regulator and convection fan motor; ordrng 1 W10794440 (Convection motor) and 1 W11193822 (Pressure regulator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model Wrs321sdhz08
Near Euclid, OH 44123
Jason N
Job Details:
03/29/2024
"Cc unit still not cooling properly Found evaporator frosting up again. Ran diagnostics, defrost sensor reporting back as open now. Cleared frost from evaporator, sensor reporting as passed. Sensor is intermittent in its report to control. Replaced defrost sensor using truck stock. Sensor reporting back as passed, heater turning on. Airflow restored to ff section. ; used 1 WPW10384183 (THERMISTOR) from stock"
We serviced a
MAYTAG DRYER
Model MGD6230RHW3
Near Cleveland Heights, OH 44121
Joe O
Job Details:
03/29/2024
Cc: not heatingFound gas shut off to unit. Turned gas on. Ran test cycle. Unit heating. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Chagrin Falls, OH 44023
Corina H
Job Details:
03/29/2024
"CC that there is beeping again. Ran diag 9-2 Drain motor 8-4 float switch. Cleared codes. Found water in the drain pan, cleared the water. Started a cycle let run for 45 minutes. No leaks. Cust does prewash dishes. Advised Cust to not prewash dishes. Opt test ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW3O
Near Chagrin Falls, OH 44023
Corina H
Job Details:
03/29/2024
Replaced the control. Ran a calibration. Started a cycle a couple of times. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Grafton, OH 44044
David R
Job Details:
03/29/2024
"Replaced main control, ran through test mode. Good. Went over the 2 step starting process. Which I believe that is the problem, someone is starting or thinking they starting a cycle or pressing start too many times. Had both customer come out and showed them how to start it and had them try. Unit is good. Op Test Ok."
