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Paul H.
WRS973CIDM00 WHIRLPOOL REFRIGERATOR , Replaced ice maker, cycled and filled, op test ok; Job Cmpltd,
Tim G.
KITCHENAID DISHWASHER KDFE104DSS4 Customer complaint is that the unit has an odor to it after running. Checked unit and found the odor the customer was describing (egg odor). Found the filters clear and the drain hose properly hooked up (with loop). Checked service matters and found no info about odors. Suggested to customer to run Affresh dishwasher cleaner twice back to back to eliminate the odor and to clean the disposal out as well. Advised the customer that the odor is environmental and that nothing in the unit can cause an odor unless something was melted by the heater. Odor is not caused by the unit.; Job Cmpltd, s
Paul H.
WTW8000DW1 WHIRLPOOL WASHER Replaced main control, ran diagnostic cycle, op test ok.; Job Cmpltd
Tim G.
WHIRLPOOL REFRIGERATOR WRF736SDAM14 omplaint is that the unit is not cooling properly. Checked unit tempss when arrived and found the ff ranging between 36-32 at the lowest point of the unit and the fz section at 0. Checked test 56 and found no errors. Customer concern is that the unit will not maintain a constent temp and is concerned because their thermometer reads up to 50degs sometimes. Tech advised the customer that the thermometer is measuring the air temp when what should be measured is the temp of the contents. Unit is plugged in to a nongrounded receptacle, recommended cust have a properly grounded receptacle installed by a qualified professional. Instructed the customer on the defrost cycle and how temps will rise and fall. Reset unit and advised the customer that the oulet needs changed. ; Job Cmpltd,
Tim G.
FRIGIDAIRE REFRIGERATOR FFHS2611LWHA Installed new evap fan blade, op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stoc, Job Cmpltd,
Tim G.
MAYTAG WASHER MVWB880BW0 , Customers complaint is that the unit is very loud in the spin cycle. Checked and found the bearings to have failed. Quoted customer for repair and replaced the bearings, op test good. ; (created new UIS, deleted prior attachment to UisID 99499), used 1 W10435302 (BEARING) from stock, , Job Cmpltd,
Tim G.
FRIGIDAIRE FRONT LOAD WASH FAFW3801LW4 Tested unit and found the unit would not tumble at all or spin. Replaced the harness and tested a drain and spin and fond the unit to now spin. Tested a normal wash and found unit to tumble. Unit op now ok. Checked old wiring harness and found broken wire to MCU. Spoke to EB to let him know the findings.; Job Cmpltd,
Tim G.
Whirlpool dishwasher. Complaint that the handle was loose and fell off. Reinstalled handle, op test good.
Paul H.
FFHS2611LBMA FRIGIDAIRE REFRIGERATOR Defrost drain is clogged, needs replaced, ordering; ordrng 1 241957901 (tube-drain)
Alice M.
JGS905SEK1SS GE RANGE Oven not heating, igniter is weak, needs replaced; ordrng 1 WB13T10045
Paul H.
JS48NXFXDW10 JENNAIRE REFRIGERATOR Upper crisper drawer is freezing, not heavily observable today, ordering crisper drawer interface, ; ordrng 1 WPW10137287 (cover
Paul H.
MMV1174DS3 MAYTAG MIReplaced door interlocks, should correct not starting issue, as for light issue, found bulb open, ordering one time courtesy bulb for customer, she will install, no return needed; ordrng 1 8206232A (lamp 40 watt),CRO OVEN
Paul H.
MMV1174DS3 MAYTAG MIReplaced door interlocks, should correct not starting issue, as for light issue, found bulb open, ordering one time courtesy bulb for customer, she will install, no return needed; ordrng 1 8206232A (lamp 40 watt),CRO OVEN
Paul H.
MEDB835DW0 MAYTAG DRYER Unit is not powering up, checked source, source good, polarity is correct, checked voltage into main board, good, need main board and UI; ordrng 1 W10802463 (cntrl-elec) and 1 W11026442 (CONSOLE)
Jeff M.
FRS20QRCW4 FRIGIDAIRE REFRIGERATOR Fridge is not keeping temperature 60° in the fridge 30° in the freezer the compressor is drawing .8 A there's no heat transfer to the condenser all the fans are working there's no frost pattern on the evaporator in the heat exchanger appears to be saturated see picture. The unit needs a new evaporator in heat exchanger
Jeff M.
GNE26GSDFSS GE REFRIGERATOR Service Bulletin REF02-15 describing the issue that the customer is having a the unit. no cool in the fridge section but freezing at the bottom of the fridge warm on top and average of 60 degrees. The unit needs a new fan and software update; ordrng 1 WR49X25197 (FAN ASSY KIT, UPDATE),
Chad P.
MED6000XW2 MAYTAG DRYER Drum damaged. Rescheduled for next monday.
Arthur V.
MAYTAG WASHER MVWB755DW0 Found a off balance load --- customer washing only 2 items -- 2 heavy jackets that caused a off balance situation--- repositioned load and ran a spin cycle. Op test good. Showed cust how to run a drain and spin cycle if unit goes off balance again--_advised cust to and more like items or add some lg bath towels to even out a heavy small load. ; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRF560SMYB05 Found mullion not installed properly causing left side door to not close properly causing water build-up under deli drawer. Re installed mullion and cleaned up water under drawer --- unit op test good Used good issues date for pop ----; Job Cmpltd,
Chad P.
WTW4915EW2 WHIRLPOOL WASHER Found seal failed on gearcase and unit leaked out oil. Needs gearcase, cam, belt and cover
Paul H.
MVWC400XW4 MAYTAG WASHER , Replaced drive hub and cam, calibrated and ran a test cycle, op test ok.; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
Arthur V.
MAYTAG WASHER MVWB835DW1 Found unit had 4 error codes f9e2,f0e5,f7e9, and f8e6. All codes relate to customer washing bedding that turned out to be to heavy a load. Cleared codes and ran a auto test cycle. Passed. Ran normal cycle unit filled and started to wash. Unit op test good. Advised cust about overloading washer Also advised customer about using HE detergent ; Job Cmpltd,
Paul H.
MGDX655DW2 MAYTAG DRYER Door hard to shut, adjusted catch, op test ok.; Job Cmpltd,
Arthur V.
MAYTAG DRYER MED6000XW Installed panel -- tried to install drum. No good. Diameter of drum different. New drum too large and when resting in rollers it is 3 inches too large for lip on bulkhead. Old drum fits perfect. GS to contact lowes. Lowes will contact customer ;
Paul H.
MVWX655DW1 MAYTAG WASHER Ran rinse and spin with 6 large towels, a moderate amount of vibration in high speed spin, unit is balanced, issue is harmonic vibration couple with unit having open space beneath floor that unit is on, recommend anti vibration pads, op test ok.; Job Cmpltd
Paul H.
WMH31017FS0 WHIRLPOOL MICROWAVE Replaced door, tested, op test ok.; Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRB322DMBM00 No cool. Installed bullit valve Found unit in a vacuum -- added r134a. Unit came out of a vacuum and started to cool. Needs compressor and evap. CFC TECH EXTRA TIME ; ordrng 1 W10507884 (compressor) and 1 WPW10317013 (evaporator), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, schdld next appmnt for 6/5 MON !
Paul H.
WZF34X18DW00 WHIRLPOOL FREEZER Evacuated system, replaced evaporator and drier, had use one from t/s as one ordered was clogged, went to test for leaks/restrictions, found leak where loop runs in drain pan, cut back and repaired, checked integrity again, good, pulled system to 30" vacuum for 20 minutes, held, charged with 4.1 oz of R-134A, pressure good, sealed system, op test ok; Job Cmpltd,
Tim G.
Frigidaire SxS refrigerator FFHS2611LWHA, Installed new evap fan blade, op test good.
Robert A.
MAYTAG WASHER MVWX655DW1 Found front suspension rods missing, needs suspension; ordrng 1 W11027174 (SUSPENTION), schdld next appmnt for 6/2 FRI !,
Robert A.
JENN-AIR B/IN REFRIGERATOR JS48SEFXDB00 Found disp flashing, comp not runnong, inverter receiving 120vac and 5vdc, ohmed comp, good, used jump box on comp, comp running, good heat on highside, needs inverter; ordrng 1 W10629033 (inverter box215.96), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/1 THU !,
Robert A.
GE MICROCONVECTION JTP9580W2BB Found door switches good, transformer recieving 120vac, needs mag and diode, parts nla Cust to replace; ordrng 1 WB08K5050 (DIODE NLA) and 1 WB27K5310 (MAG NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Robert A.
FRIGIDAIRE DISHWASHER FGBD2431KB1 emoved front panel, ran unit, watched normal wash, unable to duplicate, op test ok; , Job Cmpltd,
Jeff M.
WRT111SFDM01 WHIRLPOOL REFRIGERATOR I took the freezer section apart found a load of ice blocking the air channel and clogging the drain I steamed the freezer section unit tested good; Job Cmpltd,
Jeff M.
MQF1656TEW00 MAYTAG FREEZER Freezer door was hanging a bit low I loosened the upper hinge push the door up tighten the hinge back down unit tested good the unit is ceiling all the way around now;
Robert A.
KITCHENAID REFRIGERATOR KRMF706ESS01 Found upper shelf in frz stuck in place, cleared ice from rails, op test ok; Job Cmpltd
Jeff M.
WFE320M0ES WHIRLPOOL RANGE Installed new part unit op tested good ; Job Cmpltd
Robert A.
MAYTAG DISHWASHER MDB8969SDM0 Installed parts listed, op test ok; Job Cmpltd
Jeff M.
WW30430P JENNAIRE WALL OVEN Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
KDTE254ESS1 DISHWASHER KITCHENAID Removed all the water inside the dishwasher remove the drain pump found a piece of ceramic inside the drain pump also one of the terminals on the plug that goes to the drain pump was bent. Replace the drain pump unit tested good control is not needed; Job Cmpltd,
Chad P.
MVWX655DW1 MAYTAG WASHER Installed basket. Op test ok. ; Job Cmpltd,
Robert A.
KITCHENAID MICROWAVE KEMS309BSS01 Found no display, no power to or from transformer, found 1 missing, reset breaker, ng, need an electrician to correct power; Job Cmpltd,
Chad P.
MVWB835DW1 MAYTAG WASHER Installed gearcase. Op test ok. ; Job Cmpltd
Robert A.
GE REFRIGERATOR PFE29PSDCSS Installed cond fan, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Chad P.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Installed fan and corrected condenser fan position. Op test ok. ; Job Cmpltd,
Chad P.
FGHC2331PFAA FRIGIDAIRE REFRIGERATOR Installed sensor. Advised to monitor unit. Op test ok. ; Job Cmpltd,
Chad P.
WMH73521CS6 WHIRLPOOL MICROWAVE , Installed control and buld. Op test ok.
Chad P.
FAFW3801LW5 FRIGIDAIRE WASHER/DRYER Istalled pump. Op test ok. ; Job Cmpltd,
Tim G.
WHIRLPOOL RANGE WFG320MOBB0 Customers compliant is that the control board was not aligned correctly. Checked unit and found the ERC was not centered covering the cancel button. Pulled clock and installed mounting brackets correctly, op test good. ; Job Cmpltd,
Tim G.
WHIRLPOOL REFRIGERATOR WRF560SMYW04 Customers complaint is that the unit is leaking water at the rt frt of the unit and the unit began to not cool. Checked unit temps and found ok 0-37. Checked and found the drain clogged. Cleared drain op test good. Tech not able tp duplicate cooling issue. ; , Job Cmpltd
Tim G.
FRIGIDAIRE REFRIGERATOR LGHB2867PF3 nstalled new valve and cleared the fill tube, op test good. Advised the customer to give the unit 12-24 hrs for ice production. Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding. Customer has a saddle valve connected to the supply line (see pic), advised cust the flooding hazard associated with this type of valve, recommended cust have the valve replaced with an inline valve.; Job Cmpltd,
Tim G.
KITCHENAID DISPOSAL KCDB250G4 Checked and found the garbage disposal not running and power at the outlet. Checked and found the resettable fuse open. Reset and cleared debris from the disposal, op test good. C; Job Cmpltd,
Tim G.
MAYTAG REFRIGERATOR MSD2732GRW Customers complaint is that the unit is not cooling in both sections. Checked unit and found the lights to work but no fans or compressor rrunning. Pulled control panel cover and found the units defrost timer in the defrost cycle. Advanced out of defrost and found the fans to run and the compressor not starting. Checked relay and found open across start and run. Used start box and found unit to run. Quoted customer for repair and replaced the start relay, op test good. Advised the customer to give the unit 12-24hrs for complete cooling. ; used 1 8201786 (STARTER) from stock, , Job Cmpltd,
Tim G.
WHIRLPOOL WASHER LSR7233BW2 Customers complaint is that the unit was filling at a slow drip when not in use. Checked unit and found unit not filling while not in use. Customer stated that the unit seems to be ok and that it had stopped on its own. Customer had tech take a look at the unit just to make sure there isnt an issue. Tested unit in a normal cycle and filled with warm water to activate both the hot and cold valves. While unit was filling tech unplugged unit and found water to stop. Tested several times and was not able to duplicate the issue. Tech advised the customer to keep an eye on the unit and that if it should happen again to contact us and to turn the water supply off to prevent flooding. ; C, Job Cmpltd,
Tim G.
MAYTAG WASHER MVWC565FW0 Installed new drain pump. Cleared the errors and tested, op test good. ; Job Cmpltd,
Corina B.
KUID308ESS1 KITCHENAID ICEMAKER Replaced the fan motor. Did not condenser fan did not work. Has a leak in the drier filter. Will need a cfc tech. ; ordrng 1 WPW10200037 (drier-tube), schdld next appmnt for 6/2 FRI 11-2
Corina B.
WTW4815EW0 WHIRLPOOL WASHER CC that the clothes are getting black stains on them. Removed the agitator and the tub ring found rust and black spots on the basket. Called GS to order a basket. Per cust req to different day. ; ordrng 1 W10554251 (basket), schdld next appmnt for 6/9 FRI !
Corina B.
41797822701 kenmore stacked washer and dryer Had to shopvac the washer out, was filled with water. Replaced the drain pump; Job Cmpltd,
Corina B.
MQU2057AEWM1 MAYTAG FREZZER Replaced the fan motor. Optest ok.; Job Cmpltd
Corina B.
MSF25D4MDM01 MAYTAG REFRIGERATOR CC that the water ane ice maker are not working. Fz -7* ff 41*. Reinstalled the water filter. Water started dispensing. Checked the im and water cycled. Optest ok. ; Job Cmpltd,
Corina B.
JGRP430WP00 JENN-AIR RANGE CC that the ignitors are clicking when turned off. Plugged unit in. Ignitors are sparking with the knobs turned off. Removed front panel and unplugged the wires to the mirco switch, still sparking. Will need a new spark module. Job Cmpltd,
Corina B.
KEBS209BSP01 KITCHENAID WALL OVEN Replaced the control. Brought control back for return. Tested oven to 350* optest ok.; Job Cmpltd,
Chris H.
MVWC415EW2 WHIRLPOOL WASHER Installed shield, op test no good, found shft in gearcase has play causing the cam to rub against the shield, spoke with gs ordering part ; ordrng 1 W10806333 (gearcase), schdld next appmnt for 6/2 FRI 9-12
Chris H.
MZD2766GES MAYTAG REFRIGERATOR Customer complaint that unit is making grinding noise while dispensing ice, found noise is coming from the auger rod hitting ice build up inside bin cleared ice bin noise is gone , op test good; Job Cmpltd,
Jessica S.
JFC2089WEP9 JENN-AIR REFRIGERATOR Installed new ff gasket, op test good; Job Cmpltd, JES9860CAS02 JENN-AIR RANGE Installed new control, op test good; Job Cmpltd
Chris H.
KDTM354DSS3 KITCHENAID DISHWASHER Installed new control, op test good; Job Cmpltd
Chris H.
KGRS807SSS01 KITCHENAID RANGE Installed new dsi board, op test good ; Job Cmpltd
Dan H.
FRG5714KW0 FRIGIDAIRE DRYER Customer complaint that unit is not heating, started normal dry cycle, found ignitor not glowing, ignitor recieving 120vac, unit needs new ignitor; ordrng 1 134393700 (IGNITOR) , schdld next appmnt for 6/5 MON !
Dan H.
JDS9860BDB JENN-AIR RANGE Customer complaint that display is blank, user interface is blank, control recieving 120vac, unit needs new control; ordrng 1 WP8507P232-60 (CNTRL ), , schdld next appmnt for 6/2 FRI !,
Dan H.
MVWC565FW0 MAYTAG WASHER Customer complaint that unit is not advancing to wash cycle and deliverers dented console upon delivery, console is dented(see pic), found water supply valves closed, opened hot water valve, cold water valve is broken, advised customer that they need a plumber to fix broken valve, started normal wash cycle on hot water, unit filled and advanced to wash cycle, unit is operating as designed, unit need new console; ordrng 1 W10909736 (CONSOLE), schdld next appmnt for 6/2 FRI
Dan H.
KUDS30FXSS8 KITCHENAID DISHWASHER Installed new drain hose, op test good ; Job Cmpltd
Dan H.
JGS8850BDS JENN-AIR RANGE Customer complaint that right front,left front, and right rear burners are not lighting, found burner caps placed on wrong burner head, corrected burner caps, op test good ; , Job Cmpltd,
Dan H.
MZD2766GEW MAYTAG REFRIGERATOR Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, evaporator fan is running, condenser fan is running, compressor is not running, compressor start device is recieving 120vac, applied 120vac to compressor with power supply box, compressor started, unit needs new start device, installed new start device, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 8201786 (STARTER) from stock, Job Cmpltd
Dan H.
MZF34X16DW00 MAYTAG FREEZER Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28" vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock, Job Cmpltd,
Tim G.
Whirlpool gas range WFG320MOBB0, Customers compliant is that the control board was not alighned correctly. Checked unit and found the ERC was not centered covering the cancel button. Pulled clock and installed mounting brackets correctly, op test good.
Chad P.
GFDS170GH0WW GE DRYER Reinstalled glide and applied a small amout of high temp adhesive behind it to hold it in place. Op test ok. ; Job Cmpltd,
Chad P.
MEDB835DW3 MAYTAG DRYER Installed feet and leveled. Op test ok. ; Job Cmpltd,
Chad P.
GGE388LXQ04 WHIRLPOOL RANGE Installed switch. Op test ok. ; Job Cmpltd
Chad P.
MDBH968AWS1 MAYTAG DISHWASHER Found start and cancel key on control panel dead. Ribbon cable shorted. Door seal is dry rotting. Also, wash motor appears to have been leaking. Needs wash motor, console and door seal. ; ordrng 1 6-919922 (wash motor) and 1 WP99002588 (SEAL) and 1 WPW10235721 (CONSOLE, SS)
Chad P.
WRF5555SDFZ01 WHIRLPOOL REFRIGERATOR Found ice bin only had a few cubes in it. Temps check good. I.m. Has no power. Reset power to unit. Ice maker cycled and called for water. Frozen control corected by power reset. Op test ok. ; Job Cmpltd
Corina B.
WRT311FZDW00 Whirlpool Refrigerator CC that it hums. Found the starter is just humming, trying to turn on. 120 v going to the starter 0 ohms when ohming out the starter. Nothing is running. 7.83 amps. Checked with the JRs start device, 7.83 amps. Will need a new compressor and drier filter. Called GS to order a compressor and drier filter. Per cust req sch for a different day. Will need a cfc tech with me.; ordrng 1 WPW10507886 (compressor), schdld next appmnt for 6/2 FRI 8-11
Corina B.
ED2KHAXVQ01 Whirlpool Refrigerator Replaced the control. Dispensing ice, went to dispense ice no good. When here there was 2 quick power surges, where the lights went dim. This was after installing the new board. Checked voltage to from the door to control 14.3 v. Checked at the board 8.3 v. Will need a new control board. ; ordrng 1 WPW10259855 (cntrl-elec), schdld next appmnt for 6/1 THU !,
Corina B.
MVWC400XW3 Maytag Washer CC that its making a loud noise. Ran diag. F0E2 – OVER SUDS CONDITION DETECTED advised cust to only use 1-2 tablesppoons of detergent. Found the belt was hitting the guard. Removed the cam, looked at the splines and re assemblied the cam. Ran a heavy load no noise. Used loctite on the bolt. Optest ok. ;, Job Cmpltd
Corina B.
LGQ9858PW1 Whirlpool Dryer Turned dryer on hot, cycled off at 140* turns back on. Working as designed. Advised cust to replace foil vent with a semi rigid or rigid vent. Optest ok. ; , Job Cmpltd,
Corina B.
WTW8240YW0 Whirlpool Washer Replaced the parts listed. Lid closes properly. Tested lid switch, locks. Optest ok.; Job Cmpltd,
Corina B.
WTW8040DW2 Whirlpool Washer Replaced main control. Brought core back for return. Ran test 52 Run Load Size Calibration Cycle. Ran a rinse and spin. Optest ok. ; Job Cmpltd,
Corina B.
JMW2430DS00 Jenn-Air Wall Oven Replaced the control panel. Heated a cup of water waited 2 minutes, panel went into sleep mode. Optest ok. ; Job Cmpltd,
Chris H.
KDFE204ESS1 Kitchenaid Dishwasher Customer complaint that unit will not run, ran diagnostics found 7/1 no heat code, started service cycle unit filled but wash motor never started, motor wires have continuity, control is sending 118 volts to motor, unit needs a new sump assembly, part is covered by kitchenaid, ordering part; ordrng 1 WPW10605058 (pump&motor),, schdld next appmnt for 6/1
Chris H.
KUDS30IXSS9 Kitchenaid Dishwasher Customer complaint that unit caught on fire, confirmed, unit needs a new control, ui and wiring harness, ordering parts; ordrng 1 W10871221 (harns-wire) and 1 W11035586 (CONTROL ) and 1 WPW10500175 (panel-cntl), schdld next appmnt for 6/1 THU
Chris H.
WED4815EW1 Whirlpool Dryer Customer complaint that units belt broke, confirmed complaint, found motor, replaced motor, belt and pulley from ts, now noise is present, found motor from ts is faulty which is causing the noise, needs motor and motor bracket, spoke with gs ordering parts; ordrng 1 279827 (motor!dryer) and 1 WP348780 (base), used 1 279827 (MOTOR), 1 341241 (BELT), and 1 WP691366 (PULLEY DRIVE) from stock, schdld next appmnt for 6/1
Chris H.
WRS325FDAM04 Whirlpool Refrigerator Customer complaint that units led lights are not working, switched out a couple lights, op test no good, unit needs the main led light board, spoke with gs ordering part ; ordrng 1 WPW10515058 (light), schdld next appmnt for 5/31 WED !
Chris H.
WRS571CIDM01 Whirlpool Refrigerator Customer complaint that unit is not cooling, lights are on inside no ui display no fans or compressor, found loose connection to main board in back of unit, corrected connection unit started, unit began cooling, op test good; Job Cmpltd
Chris H.
KFFS20EYMS00 Kitchenaid Refrigerator Installed new icemaker, water valve inlet tube and clamp, op trst good ; Job Cmpltd,
Chris H.
WRX988SIBM03 Whirlpool Refrigerator Customer complaint that unit is leaking water at the dispenser, unit has air in the lines adjusted connection, ran water unit is not leaking, complaint condensation is building up near the ice box, unit is clear of ice at this time, found ice bin door not connected properly causing warm air to enter icebox, removed door corrected, op test good; Job Cmpltd,
Chad P.
KDTE104EBL3 WHIRLPOOL DISHWASHER Found diverter unplugged. Connected and ran normal wash and drained unit out. Op test ok. ; Job Cmpltd,
Chris H.
ACR4503SFS0 Amana Range Installed new control, op test good, took old core for return ; Job Cmpltd,
Chris H.
MVWX655DW1 Maytag Washer Customer complaint that unit will not start and making noise, unit is in a continuous drain cycle, cancelled cycled, ran diagnostics found oversuds condition, customer is using too much soap, instructed customer on proper soap usage and load size also advised to clean unit with affresh tablets, unit completed its service cycle, no issues found with unit it is operating as designed ; Job Cmpltd,
Chad P.
WDF750SAYB1 AMANA DISHWASHER Installed diverter and seal. Op test ok. ;
Jeff M.
106.73832300 KENMORE REFRIGERATOR I found the drain in the back of the freezer frozen steamed out the drain and also added a metal strap hanging off of the heating ele into the drain hole to ensure the drain hole will not freeze again unit op tested good. I also left the fridge sitting exactly how I found it.; Job Cmpltd,
Jeff M.
MGR7775WS2 MAYTAG RANGE The gas dryer was not light consistently I added a grounding strap readjusted the igniter also install the wiring harness update kit from truck stock unit went five times in a row consistently; used 1 WPW10701462 (HARNS-WIRE) f
Jeff M.
TFX24FLB GE REFRIGERATOR Customer has noticed the fridge turning on and off regularly since she made the appointment. I checked the temperatures they were within range unit tested good
Dan H.
MVWB450WQ2 Whirlpool Washer Customer complaint of ul error code and unit is spitting out rust, found grease splatter underneath unit, bearings worn out, unit needs new bearings, motor, rotor, and rps sensor,customer does not want repair; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Jeff M.
FFBD2406NB FRIGIDAIRE DISHWASHER There is a small plastic tab that connects between the spring and hinge. I found the small plastic tab laying next to the spring I reattach the small plastic tab to the hinge and spring unit tested good; Job Cmpltd
Jeff M.
KMHC319ESS KITCHENAID MICROWAVE I found the door switches bad i replace the door switches unit tested good; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd,
Dan H.
WED4800XQ3 Whirlpool Dryer Customer complaint that an alarm is going off on dryer, noise customer heard was cycle signal which had never been turned on before, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd,
Jeff M.
WTW5000DW1 WHIRLPOOL WASHER I found the water valve in the back of the machine loose and leaking water I tightened the water shut off valve unit tested good explain to the customer if the shut off valve is still leaking she will need to call a plumber and have it replaced; Job Cmpltd
Dan H.
GI15NDXZS1 Whirlpool Icemaker Customer complaint that unit flooded through basement ceiling after repair, found drain hose did not line up with drain properly, corrected drain hose, op test good; Job Cmpltd,
Dan H.
MVWC200XW1 Maytag Washer Customer complaint that unit is making loud noises ran manual test cycle for heavy agitate and high speed spin, started drain pump, opened valves, no unusual noises heard, found suspension rods worn, unit needs new suspension rods, installed new suspension rods from truck stock surplus, op test good ; used 1 W10780048 (SUSP RODS) from stock, Job Cmpltd,
Dan H.
LFFH21F7HWJ Frigidaire Upright chest freezer Customer complaint of frost build up around door, found door gasket not sealing on bottom left side(see pic), use petroleum jelly and heat to pull gasket out to make contact with cabinet, door is sealing now, op test good ; Job Cmpltd,
Paul H.
LGHB2867PF7A FRIGIDAIRE REFRIGERATOR Replaced door gasket, UI, and FC Icemaker, op test ok.; Job Cmpltd
Paul H.
WFG515S0EW0 WHIRLPOOL RANGE One burner wasn't lighting well, cleaned orifice, lighting fine now, gas smell is due to DSI, is lighting properly, op test ok.; Job Cmpltd,
Alice M.
WRF532SMBW01 WHIRLPOOL REFRIGERATOR Used washers to space tracks out from liner, tested by opening and closing deli drawer multiple times, op test ok.; Job Cmpltd,
Dan H.
WET4027EW0 Whirlpool Stack washer/dryer Customer complaint that back legs are not adjusting, rear legs are self leveling legs, ran spin cycle, no abnormal shaking, unit is operating as designed ; Job Cmpltd
Paul H.
WDF520PADM7 WHIRLPOOL DISHWASHER Ran diagnostics, washmotor is not engaging, has power, needs motor and sump; ordrng 1 W11025157 (SUMP AND MOTOR),
Dan H.
NED4655EW1 Amana Dryer Customer complaint that unit is not heating, confirmed, unit is not receiving correct power from supply, advised customer that they need an electrician to correct power supply, unit is operating as designed ; Job Cmpltd
Paul H.
MVWC565FW0 MAYTAG WASHER Ran diagnostics, no errors logged, ran auto test, auro test proceeded fine, ran calibration, had customer start a larger load to check water level, is lower that it should be, ordering main control, ; ordrng 1 W10916229 (CNTRL-ELEC)
Dan H.
MEDC215EW1 Maytag Dryer Customer complaint that unit is not heating, started normal dry cycle, unit is heating, found outside vent clogged with lint, removed, good air flow now, unit is operating as designed ; Job Cmpltd,
Dan H.
WED87HEDW1 Whirlpool Dryer ustomer complaint that unit flashes f3e1 error code, started normal dry cycle, unit ran foar a minute then displayed f3e1(exhaust thermistor open) error code, found thermistor molex plug not plugged into control board, plugged thermistor harness into board, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, customer did not receive part; Job Cmpltd
Paul H.
KUDS35FXBL9 KITCHENAID DISHWASHER User interface intermittently not illuminating sani-rinse indicator, ran inquiry, UI is under part warranty,; ordrng 1 WPW10481127 (panel-cntl)
Paul H.
MH7130XEB2 WHIRLPOOL HOOD Unit is not powering up, source is good, bypassed inline fuse with circuit breaker, still not powering up, needs control for further testing, control is not available, part number 8172053;
Jeff M.
RBS245PRB WHIRLPOOL WALL OVEN The unit is not heating the control is sending power and the heating elements do have continuity the fuse located in the back of the machine is open needs a new fuse; ordrng 1 WP9759243 (TOD FUSE)
Jeff M.
WOS92EC0AS02 WALL OVEN WHIRLPOOL I found the thermal fuse open I jump the fuse out unit tested good needs a new thermal fuse; ordrng 1 WPW10545255 (FUSE)
Jeff M.
KRFF507ESS01 KITCHENAID REFRIGERATOR Auger motor is receiving 120 V AC but is not rotating also there is frost located in the freezer and ice accumulation on the back of the icemaker adapter I found a service pointer W10842568 correcting this issue. The unit needs a new Auger motor and the icemaker adapter kit; ordrng 1 W10822606 (AUGER MOTOR) and 1 W10864518 (ADAPTER),
Alice M.
KRFF300ESS01 KITCHENAID REFRIGERATOR Installed door. Op test okay. Unable to locate drawer. Need to reorder
Brian B.
KITCHENAID REFRIGERATOR KFIS25XVMS10 Checked temps when first arrived. 36 ff, 6 frz... temps are good now but i/m still does not work. Checked temp in ice compartment. 25 deg.. ice fan not running.. entered diag and turned on ice fan. Fan is working. But does not run in normal operation.. Called whirl TL, JK to verify offset calibration. He said with this board going more positive on the offset will make colder. He said problem with i/m could be either i/m or high vol board. Replaced i/m from t/s.. ice fan started running and unit filled with water. Machine seems to be running properly now. Optest ok.; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
Chad P.
MDB8959SFZ4 MAYTAG DISHWASHER Found both tub plugs missing. Leveled unit. Advised cust to install when thay are received. If unit continues to leak pleAse contact wpl back for service. Also, insulation missing from behind kick plate. Cust can install all. No need to return ; ordrng 1 W10526105 (shield, INSULATION) and 2 W10795980 (PLUG)s
Tim G.
Maytag SxS refrigerator MSD2732GRW, Customers complaint is that the unit is not cooling in both sections. Checked unit and found the lights to work but no fans or compressor rrunning. Pulled control panel cover and found the units defrost timer in the defrost cycle. Advanced out of defrost and found the fans to run and the compressor not starting. Checked relay and found open across start and run. Used start box and found unit to run. Quoted customer for repair and replaced the start relay, op test good. Advised the customer to give the unit 12-24hrs for complete cooling.
Arthur V.
WHIRLPOOL WASHER WTW8040DW0 Cust states unit gets to 45 min left and just continues to wash and recycle the water Called techline talked to Austin----sr#7719153875------talked to senior tech Bruce ---- Bruce said with error codes cust is getting and issue customer is experiencing issue is either improper loading or over sudsing cust did not have clean towels for me to test if she is too much soap--- cust states she is loading per our directions and not using too much soap and unit still does not work--customer appears to be loading correctly and not using too much soap---customer very unhappy with unit and wants unit exchanged or replaced---advised customer to call customer care at 1-800-253-1301. I also advised that maybe we should send a differant provider to get a second opinion---; Job Cmpltd,
Arthur V.
AMAna WASHER NTW4516FW1 Getting a f8 e1 error. Long fill no fill Found cold water just trickling in. Found water lines crimped when push against shelf. Advised cust -- unit op test good ; Job Cmpltd,
Arthur V.
FRIGIDAIRE REFRIGERATOR FFHS2611PFCA Found ice maker over filling causing issue where cubes are trying to break apart when cycling and they cause noise and ice chards ---- reduced fill (with adjustement screw) customer to monitor. ; Job Cmpltd,
Arthur V.
MAYTAG RANGE MET8720DS03 Customer stated she heard a "pop" and then smelled a electrical smell. She was using right front power burner. Checked burners no issues found --- checked pigtail installation all secure and no signs of arcing or excessive heat. Removed back and checked control area including control and all the burner switches. All visual checks good Used power burner to heat a lg pot of water to boiling. No issues. Could not duplicate issue. Op test good. ; Job Cmpltd,
Tim G.
Whirlpool top load washer LSR7233BW2, Customers complaint is that the unit was filling at a slow drip when not in use. Checked unit and found unit not filling while not in use. Customer stated that the unit seems to be ok and that it had stopped on its own. Customer had tech take a look at the unit just to make sure there isnt an issue. Tested unit in a normal cycle and filled with warm water to activate both the hot and cold valves. Wheile unit was fill tech unplugged unit and found water to stop. Tested several times and was not able to duplicate the issue. Tech advosed the customer to keep an eye on the unit and that if it should happen again to contact us and to turn the water supply off to prevent flooding.
Arthur V.
MAYTAG DRYER MEDX500XW0 Replaced parts listed. Op test good. Let run with load. ; Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT318FMDM01 Turned on unit, comp and fans running, good heat on highside, temps dropping, cust to watch, op test ok; Job Cmpltd,
Tim G.
Maytag top load washer MVWC565FW0, Installed new drain pump. Cleared the errors, ran a recal cycle and tested, op test good.
Robert A.
WHIRLPOOL WASHER Ran diognastics sensor fault tested in manuel mode, can hear a slapping noise in spin, checked under tub, nothing, needs transCust to replace; ordrng 1 W10324649 (gearcase258.86) and 1 W10721967 (cam36.70) and 1 WPW10006355 (SHIFTER57.13), used 1 SHIPPING (SHIPPING AND HANDLING) from stockjob compltd
Paul H.
WDF520PADM7 WHIRLPOOL DISHWASHER , Ran diagnostics, washmotor is not engaging, has power, needs motor and sump; ordrng 1 W11025157 (SUMP AND MOTOR)
Robert A.
WHIRLPOO WASHERL WTW8540BW0 Found bearings loud, seal leaking, installed bearing kit, ran diognastic cycle, op test ok; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
Paul H.
MVWC565FW0 MAYTAG WASHER Ran diagnostics, no errors logged, ran auto test, auro test proceeded fine, ran calibration, had customer start a larger load to check water level, is lower that it should be, ordering main control, ; ordrng 1 W10916229 (CNTRL-ELEC)
Paul H.
KUDS35FXBL9 KITCHENAID DISHWASHER User interface intermittently not illuminating sani-rinse indicator, ran inquiry, UI is under part warranty,; ordrng 1 WPW10481127 (panel-cntl)
Paul H.
MH7130XEB2 WHIRLPOOL HOOD COMBO Unit is not powering up, source is good, bypassed inline fuse with circuit breaker, still not powering up, needs control for further testing, control is not available, part number 8172053;
Jeff M.
RBS245PRB WHIRLPOOL WALL OVEN The unit is not heating the control is sending power and the heating elements do have continuity the fuse located in the back of the machine is open needs a new fuse; ordrng 1 WP9759243 (TOD FUSE)
Jeff M.
WOS92EC0AS02 WHIRLPOOL WALL OVEN I found the thermal fuse open I jump the fuse out unit tested good needs a new thermal fuse; ordrng 1 WPW10545255 (FUSE)
Jeff M.
KRFF507ESS01 KITCHENAID REFRIGERATOR Auger motor is receiving 120 V AC but is not rotating also there is frost located in the freezer and ice accumulation on the back of the icemaker adapter I found a service pointer W10842568 correcting this issue. The unit needs a new Auger motor and the icemaker adapter kit; ordrng 1 W10822606 (AUGER MOTOR) and 1 W10864518 (ADAPTER),
Chad P.
KRFF300ESS01 KITCHENAID REFRIGERATOR Installed door. Op test okay. Unable to locate drawer. Need to reorder. She can install. We do not need to return. ; ordrng 1 WPW10397907 (PAN
Chad P.
MDB8959SFZ4 MAYTAG DISHWASHER Found both tub plugs missing. Leveled unit. Advised cust to install when thay are received. If unit continues to leak pleAse contact wpl back for service. Also, insulation missing from behind kick plate. Cust can install all. No need to return ; ordrng 1 W10526105 (shield, INSULATION) and 2 W10795980 (PLUG)s
Robert A.
AMANA DISHWASHER ADB1300AFW0 Installed heater and control, ran diagnostic cycle, heater working, op test ok; Job Cmpltd,
Robert A.
MAYTAG DRYER MEDX500XW0 Found idlery pulley making noise, replaced, ran unit, op test ok; used 1 279640 (PULLEY-IDLER2110) from stock, Job Cmpltd,
Brian B.
GE MICROWAVE OVEN PVM1870SM3SS Replaced grill assembly. Tested unit. Optest ok.; Job Cmpltd,
Arthur V.
FRIGIDAIRE REFRIGERATOR FRT21IL6JM2 Upon arrival unit turned off--- turned on unit in defrost mode-----advanced timer unit started and started to cool---- cust states she discovered unit getting earm and after 4 hrs unit stil not running. Unit needs defrost timer. Replced timer unit started and started to cool ; used 1 W10822278 (DEFROST TIMER) from stock, Job Cmpltd
Brian B.
GE REFRIGERATOR PSS26SGRCSS Replaced water valve.. when water was turned back on, found hairline crack in filter line from filter to valve. Also found compressor running very hot and cond fan motor barely turning. Will also need new fan motor. Office to order parts. Cust needs early appt..; ordrng 1 WR17X20860 (mwf manifold & tubes) and 1 WR60X10209 (motor dc cond fan), schdld next appmnt for 6/1 THU 8-11,
Robert A.
KITCHENAID GRILL KBNU361VSS 0 Found transformer recieving 120vac, no power out, unable to test any farther at this time Not no batteries in unit; ordrng 1 W10247117 (transformr91.94), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Cllctd $217.00 CC Ref # 722599791, schdld next appmnt for 6/2 FRI 12-3,
Corina B.
WOS51ES4EB00 Whirlpool Range CC that the unit is burning food. Tested oven to 350*, found the oven is running hotter. Calibrated the oven. Optest ok.; Job Cmpltd,
Corina B.
MEDB850WQ0 Maytag Dryer Replaced the element. Vacuumed machine out. Ran a cycle. Optest ok; , Job Cmpltd
Corina B.
KBFS25ECMS00 Kitchenaid Refrigerator CC will not dispense water. Found the cust has a saddle valve installed. Removed the copper water line to the unit, filled a glass took 29 seconds to fill the glass. Advised cust that the saddle valve needs to be replaced with an inline valve. The saddle valve in the basement is leaking. Took a pic of the valve. Turned water off to the unit and advised cust to have the connectors replaced for it is leaking at the unit,also. Optest ok. ; , Job Cmpltd,
Corina B.
WRF560SEYM05 Whirlpool Refrigerator Replaced the parts listed. Took steamer and steamed the gasket out. Found a tear in the bottom right side of door gasket. Took pic. Optest ok. ; Job Cmpltd
Chad P.
MEDX655DW1 MAYTAG DRYER Found l1 missing power. Reset breaker. Power came back. Advised if this keeps happeneing. To contact an electricial to correct power supply. ; Job Cmpltd,
Corina B.
MQU2057AEWM1 Maytag Freezer Tapped low side. Unit out of freon. Replaced evap and heat exchanger and dye filter. Pulled vac to 30"... held.... recharge 4.2 oz freon... closed process tube. Found evap motor bearings are bad due to broken fan blade. Will need to order new evap fan motor.. r/s per cust req. please move cust up to tues if we get cancellation. Office to order part.; ordrng 1 WPE-60336-001 (MOTOR- EVAP), schdld next appmnt for 6/2 FRI 2-5
Corina B.
ED2SHEXXU00 Whirlpool Refrigerator CC that the Water is not dispensening. Checked the valve to the water 0 volts going to the water valve. Replaced the water valve from t/s. Found the bracket was broken that the paddles are in. Will need a new bracket. Called GS to order part. ; ordrng 1 WP2180226 (bracket), used 1 W10408179 (VALVE-INLET) from stock, schdld next appmnt for 5/31 WED !
Chad P.
PYG2300AWW WHIRLPOOL DRYER Found belt broke. Rollers and pulley check good. Replaced belt, op test ok. ; used 1 341241 (BELT)
Arthur V.
WHIRLPOOL REFRIGERATOR GB2FHDXWQ05 Found unit ice maker jammed. Needs replaced also water valve seeping. Needs both RESCHEDULE AT CUSTOMER REQUEST ---; ordrng 1 D7824706Q (ice maker) and 1 WP2315576 (valve-inlt), schdld next appmnt for 6/5 MON !,
Corina B.
KUDE70FXSS5 Whirlpool Dishwasher , Found the fuse is open on the main control. Will need a new main control and adam will take care of it. ; ordrng 1 W10813313 (cntrl-elec)
Chad P.
WED8500DC1 WHIRLPOOL DRYER Found unit stored stuck key fault. Unit is running and heating correctly. Solid metal venting. Cleared fault. Likely moisture on control caused fault. Op test ok. ; Job Cmpltd,
Chad P.
WRX988SIBM00 WHIRLPOOL REFRIGERATOR Found ice and frost forming on lh side of door. Cleared ice and frost and steamed and conformed gasket. Advised to monitor. Op test ok. ; Job Cmpltd
Chris H.
WTW5000DW1 Whirlpool Washer Customer complaint that unit ps lid will not unlock, broke lid lock trying to remove, replaced lid lock from ts, op test no good unit will not cancel cycle nor enter diagnostics unit needs a new main control, spoke with gs ordering part, was unable to get pic of ms due to lid, got ms using a mirror; ordrng 1 W10915785 (CONTROL), used 1 W10838613 (LATCH) from stock, schdld next appmnt for 5/31 WED
Chad P.
KODE500ESS02 KITCHENAID WALL OVEN Ran unit on 425 up to 500 and let heat for several minutes. Fan did not make noise. Unable to duplicate. ; Job Cmpltd
Chris H.
110.23822100 Kenmore Washer Customer complaint that unit will not spin, found lid switch faulty, jumpered out wires unit began to spin, unit needs a new lid switch, qouted customer, spoke with gs ordering part ; ordrng 1 WP3949238 (switch-lid ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 5/31 WED 8-11,
Chad P.
WED49STBW1 WHIRLPOOL DRYER Installed handle and reduced tension. Op test ok. ; Job Cmpltd
Chad P.
WRT311FZDW00 KITCHENAID REFRIGERATOR Installed evap fan and defrosted evap. Op test ok.
Chad P.
KFIS29PBMS00 KITCHENAID REFRIGERATOR Found ff temps check good. Fz around 10f. Removed kick plate. Found condenser covered. Advised on cleaning. Pulled unit and checks over machien compartment. No defects. Both evaps check good. Avised to monitor for the next 24 hrs. If cooling issues remain please contact us back for service.
Jeff M.
LEQ9858PW1 WHIRLPOOL DRYER The unti was unpluged. I pluged the unit in unit op tested good
Jeff M.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR I could not find any issues with the seals or the cabinet I did apply a thin coating of Vaseline around all the seals to ensure a better seal to the cabinet unit tested good; Job Cmpltd,
Jeff M.
MAV6458AWW WHIRLPOOL WASHER The unti op tested good. Most likely what occurred as the customer had an uneven load inside the washing machine I inspected the suspension put the unit in a high-speed spin unit tested good; Job Cmpltd
Jeff M.
KRFC704FBS00 KITCHENAID REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd
Paul H.
MVWX655DW1 MAYTAG WASHER Unit was unplugged, plugged in, in flood mode, allowed for ten minute timeout, ran diagnostics, no errors, ran a test cycle and a calibration cycle, supply pressure is good, advised customer on flood mode, how it works and what triggers it, op test ok.; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW6600SW1 Complaint, lid falls down, top rusted, found hinges broken, top rusted out where lid pin goes in, screw broke unable to remove lid, needs top asm, ran diognostic cycle, f51, basket spins free, needs sensor, ran drain and spin, bearings loud, checked under unit, not leaking ; ordrng 1 W10183157 (kit RPS) and 1 W10816014 (LID) and 1 WP8563962 (HINGE) and 1 WP8563963 (HINGE) and 1 WP8563965 (HINGE PIN) and 1 WP8565314 (TOP) and 1 WP8572974 (HINGE PIN) and 4 WPW10078270 (HINGE SCREW)s and 1 w10435302 (bearing), schdld next appmnt for 5/31 WED ! [***],
Paul H.
WTW4900BW0 WHIRLPOOL WASHER Ran diagnostics, f9e1 long drain, f0e2 oversudsing, cleared and ran auto test, went through everything fine, drained fine, drain hose is installed properly and unit spins fine, cc is clothing coming out wet, discussed loading and detergent use, recalibrated and suggested a cleaning cycle, op test ok; Job Cmpltd
Paul H.
MVWX700XL2 MAYTAG WASHER Unit has bearing noise in spin, needs gearcase, quoted gear case W10806333
Chris H.
KSSC48QVS02 Kitchenaid Refrigerator Customer complaint that unit has frost near ice bucket and the auger rod is not sitting correct, found ice door flap not closing all the way which let water run down auger motor and cover insert that rod sits inside, cleared out with steam, had to remove entire door skin,unit is now dispensing, unit needs a new icemaker motor, intalled flap from icedoor kit claming from ts, spoke with gs ordering part ; ordrng 1 WPW10546285 (motor), used 1 8201756 (ICE DOOR KIT) from stock, schdld next appmnt for 6/5 MON
Paul H.
WTW8000DW1 WHIRLPOOL WASHER Ran diagnostics, f0e5 off balance, f9e2 water ring detected, f0e3 overload, cc cutting off before going through the spin, when I have encountered this symptom with these errors, its ended up being a board replacement, ordering a board; ordrng 1 W10916647 (CNTRL-ELEC)
Chris H.
GNE26GMDFES GE Refrigerator Customer complaint that units ff section is not cooling, ff temp at 60 but is at 33 near bottom, ff evap fan is not running, installed new ff evap fan from truck surplus, op test good ; Job Cmpltd,
Chris H.
WFW72HEDW0 Whirlpool Washer Customer complaint that unit will not start, unit is in a continuous drain cycle,, cancelled cycle removed clothing, ran diagnostics found f3e1error code, cleared code started svc cycle, unit has a ton of suds inside, instarcucted customer on detergent bottle proper amount of soap, also instructed her to clean washer with affreash, no further issues discovered, unit is operating as designed; Job Cmpltd
Chris H.
WED4815EW1 Whirlpool Dryer , Customer complaint that units door is very hard to get shut, confirmed complaint, removed door, adjusted catch, door is closing properly now, op test good ; Job Cmpltd
Chris H.
KDTM354DSS0 Kitchenaid Dishwasher Installed new diverter valve grommet, no leaks detected, op test good
Chris H.
GTH21GBEBWW GE Refrigerator Customer complaint that unit is noisy, noise is coming from evap motor, replaced evap motor from ts, op test good ; used 1 12002744 (EVAP MOTOR) from stock, Job Cmpltd
Chris H.
MAV208DAWW Maytag Washer Installed new parts unit is spinning and draining, op test good ; Job Cmpltd
Chris H.
362.75321002 Kenmore Range Customer complaint that unit is not heating at correct temps, temp probe reading within normal range, found bake ignitor pulling less then 3 amps, unit needs a new bake ignitor, qouted customer, installed new ignitor, op test good ; used 1 12400035 (IGNITOR) from stock, , Job Cmpltd 12345ABCD Kenmore Refrigerator Customer complaint that unit leaks water out of freezer, bottom of freezer has ice build up from drain tube being clogged, qouted customer to clean out drain tube, cleared drain tube, unable to view ms tag, svc and lbr on other pvr ; Job Cmpltd,
Jessica S.
WED49STBW1 Whirlpool Dryer Customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, installed new drum, op test good ; Job Cmpltd
Dan H.
FAFW3801LW3 Frigidare Washer Installed new control, op test good ; Job Cmpltd,
Dan H.
WDF520PADM7 Whirlpool Dishwasher Customer complaint that unit is not drying, ran diagnostics, no error codes shown, unit completed test cycle, no error codes shown after test cycle, heater is working, unit is operating as designed ; Job Cmpltd WDF520PADM7 Whirlpool Dishwasher Customer complaint that unit is not filling with water, confirmed, found supply hose kinked, unkinked supply hose, op test good ; Job Cmpltd,
Dan H.
MDBH955AWS Maytag Dishwasher Installed new latch/handle assembly, op test good ; Job Cmpltd
Dan H.
GI15NDXZS1 Whirlpool Icemaker Installed new water valve, op test good ; Job Cmpltd
Dan H.
ADB1300AFS1 Whirlpool Dishwasher Customer complaint that unit is not draining, started normal wash cycle, unit filled, cancelled cycle, unit drained completely, repeated several more times with same results, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd,
Brian B.
MAYTAG DISHWASHER MDB4949SDM3 CC that dishes do not dry good. Ran diag ... no codes . Ran test calibration cycle. Heater is working properly. Machine working as designed. Advised customer to run hot water in sink first and use a rinse aid such as jet dry. Also advise using a cleaner such as dishwasher magic every 2-3 months. ; Job Cmpltd,
Arthur V.
MAYTAG WASHER MVWC200BW0 Found unit half full of water and unplugged. Plugged back in and ran a drain and spin cycle unit drained. Ran diagnostics. No errors-- ran auto cycle unit passed Cycled on light load. Op test good. Could not duplicate issue. Unit op test good ; Job Cmpltd,
Robert A.
AMANA WASHER NTW4516FW1 Ran diognastics, no water entering unit, tested valve, water just trickling in, Cleaned valve screens, tested flow, good, ran recal cycle, op test ok; Job Cmpltd,
Brian B.
MAYTAG FREEZER MQU2057AEWM1 Tapped low side. Unit out of freon. Replaced evap and heat exchanger and dye filter. Pulled vac to 30"... held.... recharge 4.2 oz freon... closed process tube. Found evap motor bearings are bad due to broken fan blade. Will need to order new evap fan motor.. r/s per cust req. please move cust up to tues if we get cancellation. Office to order part.; ordrng 1 WPE-60336-001 (MOTOR- EVAP), schdld next appmnt for 6/2 FRI 2-5,
Dan H.
WRT106TFDB01 Whirlpool Refrigerator Customer complaint that fresh food section is not cooling, fresh food section temp at 60 degrees, freezer section temperature at -12 degrees, evaporator fan is not running, found evaporator fan motor plug loose, reset connection, evaporator fan started, cleared air channel, op test good ; Job Cmpltd
Dan H.
GGQ9800LW0 Whirlpool Dryer Customer complaint that unit is not heating, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube, confrimed unit is not heating, unit only drawing 4 amps, ignitor is not glowing, ignitor is not recieving 120vac, found thermal fuse open, jumped out thermal fuse, ignitor glowed, burner lit, unit needs new thermal fuse, installed new thermal fuse, op test good ; used 1 WP3390719 (THERMAL FUSE) from stock, Job Cmpltd WFW8400TW02 Whirlpool Washer Customer complaint that unit is leaking, started nirmal wash cycle, found unit leaking from door/boot seal, wiped door and seal clean, no leaks now, advised customer to wipe door and boot off between loads; Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRF560SEYB02 Found drain clogged and water leaking from freezer. Found fitting on end of drain tube clogged up. Cleaned out grommet and used steamer to clear ice in trough. , Job Cmpltd,