Service History 217 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Cleveland, OH 44109

Manny

Job Details: 01/28/2022

"Replaced gearcase and agitator, unit is missing the agitator cap, ordering agitator cap, no need for return visit, customer will install cap when arrive. Ran auto cycle unit finished with no errors, opt test ok; ordrng 1 W11246846 (Agitator cap)"

We serviced a

JENN-AIR RANGE

Model JDRP436WP02

Near Olmsted Township, OH 44138

David R

Job Details: 01/28/2022

"Cc unit not recognizing door closed, also screen will freeze up. Went into diagnostics, found F2E1 stuck/shorted keypad. All connections check good. Ordering control Ui, replace all parts at same time **2 job count for testing ; ordrng 1 WPW10464535 (Assembly Ui keypad)"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Brecksville, OH 44141

David R

Job Details: 01/28/2022

"Cc unit not heating. Found connection loose loose on power cord on bracket to terminal. Corrected, tested, heating and cycling, good. Op test ok."

We serviced a

KENMORE DISHWASHER

Model 665.12783K311

Near Kent, OH 44240

Brian M

Job Details: 01/28/2022

Cc unit wont start Found glass in pump Removed glass OP Test Ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Streetsboro, OH 44241

Brian M

Job Details: 01/28/2022

Installed drum belt and seal Customer confirmed unit is quieter OP Test Ok

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Parma Heights, OH 44130

Gabriel P

Job Details: 01/28/2022

Found error F7E6 motor fault and open clockwise or counterclockwise circuit and error F0E5 off balance load delete code ran calibration and auto test

We serviced a

KENMORE DRYER

Model 110.67032601

Near Brooklyn Heights, OH 44131

Corina B

Job Details: 01/28/2022

"CC that the unit is not heating. Confirmed. Found the heater is open. Will need a new heater.; ordrng 1 WP8544771 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW0

Near Bay Village, OH 44140

Manny

Job Details: 01/28/2022

"Cc unit was making a squeaking noise, stated that he lubricated the rollers and the noise stop but just wanted us to come and take a look to make sure everything was good with the unit. Inspected the unit everything seen to be good and no noise. Opt test ok, collected for service."

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Aurora, OH 44202

Brian M

Job Details: 01/28/2022

Installed heater OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Warrensville Heights, OH 44128

Jason N

Job Details: 01/28/2022

Installed control board. Ran bake test to 350 degrees. Good ignition and preheat. Op test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ

Near Garfield Heights, OH 44128

Jason N

Job Details: 01/28/2022

"Cc unit burnt mark on bottom ring and bad smellCustomer stated there was an object on the bottom of unit and a bad smell after the cycle. Did not see anything on heater element at this time, no abnormal smell. Advised customer a foreign object or piece of food may have fallen on heater element and burnt off. No issues found at this time. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Painesville, OH 44077

Dan H

Job Details: 01/28/2022

"Installed new heater, op test good"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Parma, OH 44129

Gabriel P

Job Details: 01/28/2022

"Replace housing and blower,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW2

Near Westlake, OH 44145

Manny

Job Details: 01/28/2022

"Cc unit just flashes a code F5. Unit was unplugged, plugged in unit and unit started coming on and off every 2 seconds or so and flashing an F5 code was able to get into diagnostics and found error codes f3e2 for Inlet Water Temperature Fault, F5E1 Lid Switch Fault Lid Is Up, f0e2 oversuds, F5e3 Lid Lock Will Not Unlock, cleared code but can get the unit into diagnostics cycle it will shut off and start flashing the code. Dispenser is full of liquid and powder detergent, informed customer that that is too much detergent. Unit will need a lid latch, Im out of TS, ordering latch; ordrng 1 W10810403 (Lid latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Bay Village, OH 44140

Angel

Job Details: 01/28/2022

Customer stated that since i came out last time unit has been working fine. But still wanted me to replace control board. Replaced control board. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDP350PAAW5

Near Aurora, OH 44202

Brian M

Job Details: 01/28/2022

Cc still has leak Found small leak coming from float Removed float and found a ton of debris under switch likely causing unit to over fill Cleaned debris and but spray arm back on OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0HS03

Near Aurora, OH 44202

Brian M

Job Details: 01/28/2022

"Cc unit says to close door Found door not hitting switch Needs door, found error for microwave relay, and lamp out, ui is not responding to all touches Needs controls, lamp and and door Office to schedule ; ordrng 1 W10886919 (lmp-basles) and 1 W11110283 (glass-door) and 1 W11297728 (console) and 1 W11325603 (Control)"

We serviced a

ROPER DRYER

Model RED4516FW0

Near Bedford, OH 44146

Jason N

Job Details: 01/28/2022

"Cc unit not heating but not tumbling Found unit belt broken and support roller seized. Used truck stock repair kit to replaced components. Ran dryer op test, good heat and tumble. Op test good.; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

KITCHENAID RANGE

Model KSGB900ESS

Near Seven Hills, OH 44131

Corina B

Job Details: 01/28/2022

CC that the warming drawer is not sliding out well. Confirmed. Found the slides off the track. Readjusted the slides. Opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near Mentor, OH 44060

Joe O

Job Details: 01/28/2022

"Cc: not advancingFound error codes f4e3(wash motor not running) f7e1(not heating). Found sump is receiving proper power, but not washing. Needs sump assembly. Customer does not want to repair at this time; used 1 W11085683 (PUMP&MOTOR) from stock"

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Cleveland, OH 44134

Corina B

Job Details: 01/28/2022

"Replaced the gearcase, hub, cam , capacitor, motor, shifter, shield and belt. Found the wires are corroded. The agitator is wobbly. Started a deep water wash. When cancelling the washer does not drain and the power does not come back. Will need a new control, wire harness and agitator. Office to reschedule appointment ; ordrng 1 W10846191 (Washplate) and 1 W10836496 (Agitator) and 1 W11131700 (Harness) and 1 W11124822 (Control)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near North Olmsted, OH 44070

Marie V

Job Details: 01/28/2022

"Replaced pump , tested unit. No leaks. Op test ok"

We serviced a

KITCHENAID RANGE ELE

Model KESS907SSS01

Near Cleveland, OH 44119

Corina B

Job Details: 01/27/2022

"Replaced the burner. Opt test ok ; used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW

Near Middleburg Heights, OH 44130

Manny

Job Details: 01/27/2022

"Cc unit not spinning, unit will need a shifter use shifter from T/S; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near Elyria, OH 44035

Marie V

Job Details: 01/27/2022

"Ran entitlement unit shows in warranty, cc that the oven does not works. Found gas valve shut off in the back. Turned back on. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Mayfield Heights, OH 44124

Corina B

Job Details: 01/27/2022

CC that the ice maker is not making ice. Confirmed. Found the arm not going down all the way to start the ice maker. The arm stops half way. Replaced the ice maker. Filled. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW1

Near Parma Heights, OH 44130

Manny

Job Details: 01/27/2022

"Cc unit not draining, found unit in a emergency drain. Ran diagnostics found no codes, held down start button unit draining and cleared emergency drain. Unit is working as designed op test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS

Near Columbia Station, OH 44028

Gabriel P

Job Details: 01/27/2022

"Need interlock giving estimate he wants to replace it use t/s part test unit after install,opt test ok ; used 1 W11244490 (Latch) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Elyria, OH 44035

Marie V

Job Details: 01/27/2022

"Cc that the unit will not run. Confirmed. Verify Power, from L1 to N 0V , from L2 to N 124V and from L1 to L2 124V. Will need electrician."

We serviced a

KITCHENAID DBL WALL OVEN

Model KEBS208DSS9

Near Painesville, OH 44077

Dan H

Job Details: 01/27/2022

"Customer complaint that lower oven temperature is too low, customer started bake for 350 degrees, found previous offset adjustment was made to top oven instead of lower oven , corrected, op test good"

We serviced a

MAYTAG DRYER

Model MEDC700VW0

Near Mentor, OH 44060

Dan H

Job Details: 01/27/2022

"Customer complaint that unit is not heating, confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE DRYER

Model 110.9659011

Near Mentor, OH 44060

Dan H

Job Details: 01/27/2022

"Customer complaint of squealing noise, confirmed, squealing is coming from idler pulley, found belt dry rotted, unit needs new idler pulley and belt; ordrng 1 661570V (Belt) and 1 279640 (Pulley), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHV00

Near Avon, OH 44011

Marie V

Job Details: 01/27/2022

"Cc that the u it is not making ice. Took temps 36* fresh food and -2* on freezer. Verify ice maker fan runs, good. Check error code E2 ice maker motor lost position, ice maker is stuck, tried to cycle but it wouldnt work. Cust had part, replaced ice maker, cycled and filled with water. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Strongsville, OH 44149

Gabriel P

Job Details: 01/27/2022

Replace all parts technician order

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Brecksville, OH 44141

Corina B

Job Details: 01/27/2022

CC that the unit is not working. Confirmed. Checked the power to the pump and motor 0 volts. Will need a control; ordrng 1 W11306302 (Control)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS0

Near Seven Hills, OH 44131

Corina B

Job Details: 01/27/2022

"CC that the unit is cracking when closing the door. Confirmed. Found the kick plate not attached to the top of the of the cabinet. The vent was bent out of shape, bent the vent to correct shape. Attached the kick plate, no noise. Opt test ok"

We serviced a

KITCHENAID RANGE

Model KODE500ESS05

Near Austinburg, OH 44010

Brian M

Job Details: 01/27/2022

Pulled doors for customer to clean

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Hiram, OH 44234

Brian M

Job Details: 01/27/2022

Cc of noise when washing Found noise being caused by a rubber mat under unit bunched up and was rubbing rotor stator housing Removed may OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model WML35011KS0

Near Amherst, OH 44001

Angel

Job Details: 01/27/2022

Replaced control and ui tested and no more sound. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC4

Near Mentor-on-the-Lake, OH 44060

Joe O

Job Details: 01/27/2022

Customer never received motor. Re ordering motor; ordrng 1 W11105178 (motor-drve)

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Windham, OH 44288

Brian M

Job Details: 01/27/2022

Cc unit goes to wash then stops Installed control same issue Found unit not getting enough cold water pressure Fixed and cleaned valve OP Test Ok

We serviced a

FRIGIDAIRE STACK W/D

Model FFLE3900UW

Near Ravenna, OH 44266

Brian M

Job Details: 01/27/2022

Cc of leak Found leak coming from fill hose Disconnect power to valves to prevent damage if unit is started Needs hose ; ordrng 1 5304508358 (fill hose)

We serviced a

WHIRLPOOL WASHER

Model MVWB855DC3

Near Avon, OH 44011

Marie V

Job Details: 01/27/2022

"Cc that the unit is not working , that always goes off balance, that it shows error code every time it goes off balance. That cant wash a queen size sheets because they get all tangled. Unit is not responding at this point. It will not enter diagnostics. Unit will need new main control and UI. Tested dampers they bounce twice. Will order controls and dampers. Verify unit underneath , pass. Called tech line. He said to ohms out drain pump that can cause control to short it out . Drain pump is out of range. ; ordrng 1 W11130356 (Suspension) and 1 W11171748 (Control) and 1 W11112662 (Ui) and 1 W10876600 (Drain pump)"

We serviced a

GE WASHER

Model WPSE4200A0WW

Near Parma, OH 44134

Corina B

Job Details: 01/27/2022

CC that the unit has a loud noise in 5e spin. Checked underneath found oil leaking. Gearcase is nla. ; ordrng 1 WH38X10002 (Gearcase)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Amherst, OH 44001

Angel

Job Details: 01/27/2022

Replaced heater tested unit for leaks. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Avon, OH 44011

Angel

Job Details: 01/27/2022

Cc that latch broke. Verified and the latch is fine just the strike was broken replaced strike and tested unit and working as should. Heater did not need to be replaced already had the updated one installed. Opt test ok.

We serviced a

KENMORE DRYER

Model n/a

Near Lyndhurst, OH 44124

Jason N

Job Details: 01/27/2022

"Cc unit not drying Found unit not heating, ignitor not glowing. Checked all thermals. Found thermal fuse open. Replaced using truck stock part. Ran dryer op test. Good ignition and flame. Checked airflow at vent outlet. Good airflow. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Shaker Heights, OH 44120

Jason N

Job Details: 01/27/2022

"Cc unit beeping/flashing, no operationRan diagnostics, found code f8e4 for overflow. Found small amount of water in drip tray, cleared out. Ran wash test for 20 minutes, no leaks found. Adjusted unit for slight tilt back to ensure water does rush towards door. Could not duplicate overflow condition at this time."

We serviced a

MAYTAG DRYER

Model MGD6230HW0

Near Highland Heights, OH 44143

Joe O

Job Details: 01/27/2022

"Cc: gas smell, not heatingRan test cycle. Unit started heating. Unit has good heat and air flow. Unit is cycling heat. found small leak on incoming gas line. Tightened gas line. Re tested. No more leak. No gas smell. Op test okAdvised customer to contact gas company immediately if issue happens again."

We serviced a

WHIRLPOOL WASHER

Model WTW7000DW1

Near Lorain, OH 44052

Angel

Job Details: 01/27/2022

Cc that unit was loud and not draining. Ran auto test and unit passed. Asked customer for a load of clothes and started a normal cycle to test unit when agitating and than put it into a drain and spin to check the spin. Unit is working as designed could not find any problems with unit at the moment. Opt test ok.

We serviced a

KITCHENAID RANGE

Model KEBC208KSS04

Near Shaker Heights, OH 44120

Jason N

Job Details: 01/27/2022

"Cc unit upper oven not heating properlyRan bake test to 350 degrees. Unit preheated properly, both elements working, let cycle for several minutes, found unit no longer heating on both elements, temperature dropping. L2 relay not closing, intermittent heating. Unit needs control board, part (8302305) is NLA for unit. Unable to repair."

We serviced a

WHIRLPOOL REFRIGERATOR

Model MBF1953YEW3

Near South Euclid, OH 44121

Joe O

Job Details: 01/27/2022

"Cc: leaking from freezer, ice in freezer bottomFound drain tube plugged. Cleared drain. Op test ok"

We serviced a

GE RANGE

Model JB750DJ3CC

Near Mentor, OH 44060

Dan H

Job Details: 01/27/2022

"Customer complaint of chemical smell at high heat, customer started bake for 450 degrees, smells like cooking oil , advised customer to run self clean on oven, unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFE371LVQ0

Near Aurora, OH 44202

Brian M

Job Details: 01/27/2022

Cc unit will turn on bake by itself Found relay stuck closed needs control ; ordrng 1 WPW10476353 (cntrl-elec)

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near South Euclid, OH 44121

Joe O

Job Details: 01/27/2022

Installed lid. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Brecksville, OH 44141

Manny

Job Details: 01/27/2022

"Cc unit was keeping the door lock Stated that she unplugged the unit and started draining and then unlocked, ran diagnostics and found error codes F8E1 for long fill no fill, and F3E1 for pressure switch fault, performed test 6 and 7 from tech sheet, valves are operational ohm out pressure switch and is out of range, have 5.2V going to switch, unit will need a pressure switch ; ordrng 1 WPW10448876 (switch-wl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Strongsville, OH 44136

Gabriel P

Job Details: 01/27/2022

"Replace timer,ran for 20 minutes opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS03

Near Aurora, OH 44202

Brian M

Job Details: 01/27/2022

Installed control and ui Fans are no functioning Advised to let cool for 48 hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Aurora, OH 44202

Brian M

Job Details: 01/27/2022

Cc of no ice Found ice to be in bin and in mold Found container lid to be popped off Causing door not to close all the way Fixed handles and bin OP Test Ok

We serviced a

AMANA DRYER

Model NED4655EW1

Near Maple Heights, OH 44137

Jason N

Job Details: 01/27/2022

"Cc unit not heating Ran m/s for entitlement, good purchase date, under 1 yr.Confirmed no heat from unit, checked power into unit, good at 243v. Checked all thermals, found hi limit thermostat open. Replaced using truck stock. Found hard wet lint buildup in bottom of vent tube. Cleared blockage. Checks vent outlet, found flapper stuck open, most likely snow blowing into open vent. Freed up flap. Ran dryer op test, good heat and airflow. Op test good. ; used 1 279816 (CUTOFF) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Lorain, OH 44052

Angel

Job Details: 01/27/2022

Cc that unit is not dispensing ice. Verified and found ice buildup around the blades cleared out tested unit and started to dispense ice as should recommended customer that if they dont use the ice a lot to shake the ice around to make sure it doesnt build up. Opt test ok.

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near South Euclid, OH 44121

Joe O

Job Details: 01/27/2022

"Cc: intermittently not working, flashing lightsFound error code f8e4(over fill, open float switch). Found unit leaking from supply line. Needs new supply line. Advised customer we do not do anything with supply line. Need plumber"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM0

Near Cleveland, OH 44113

Manny

Job Details: 01/27/2022

"Cc unit doing the same as last time, she unit in a diagnostics cycle, found codes 6-6 for incoming water below 29C and 8-1 for slow drain, let unit go through the auto cycle a relay will trip in the control unit start acting like the door is open check for voltage to door switch have 6.supposed to have 13V control not sending proper voltage to door switch causing the unit to think that the door is open. Unit will need main control unit. Customer will not proceed with the repair at this time hell shop around for a new unit if he cant find one hell call us to proceed with the repair.; ordrng 1 W10479764 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS322FDAM02

Near Cleveland, OH 44103

Joe O

Job Details: 01/27/2022

"Cc: not making ice/intermittently making iceFound temps in freezer at 14 degrees, ff section at 40 degrees. Temps set to recommended. Pulled evap cover. Unit has full frost pattern. Found condenser completely plugged. Advised customer a plugged up condenser will cause over heating with the compressor. Advised customer to clean frequently. Condenser needs cleaned. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Cleveland, OH 44144

Corina B

Job Details: 01/27/2022

"CC that there is no noise in the Fz. Confirmed. Found ice build up in the Fz evap. Defrost heater is not turning on, 120 volts will need a new harness; ordrng 1 WPW10514110 (Harness), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model n/a

Near Sheffield Lake, OH 44054

Angel

Job Details: 01/27/2022

"Cc that unit is not spinning. Ran test and it would not spin also checked error codes and had a f25 error motor thacomehter fault. Took apart unit checked connections and was good. This motor has brushes on them so took them off to check them and one of them was basically completely worn out will need brushes tried to see if brushes were sold separately but its sold as the a whole drive motor assembly. Gave customer estimate and said she will leave like that and find a new one. Opt test ok.; ordrng 1 WPW10192987 (Drive motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model HRA0498185

Near Garfield Heights, OH 44125

Jason N

Job Details: 01/27/2022

"Cc unit water filter stuck Found filter stuck in housing, release mechanism popped out of place, unable to remove filter. Reinstalled release mechanism. Tested filter removal and reinsertion several times. Filter releasing properly. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT511SZDB00

Near Cleveland, OH 44115

Joe O

Job Details: 01/27/2022

Cc: not coolingFound dye leaking from drier. Compressor seized. Needs compressor and drier; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)

We serviced a

WHIRLPOOL DISHWASHER

Model WDP350PAAW5

Near Aurora, OH 44202

Brian M

Job Details: 01/27/2022

Installed pump and seal OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MBF2258FEZ03

Near Cleveland, OH 44111

Corina B

Job Details: 01/27/2022

"CC that the unit is not cooling, raised the temp to 7 on both side. Confirmed. Ff 50* Fz 20*. 7 checked the evaporator good frost pattern. Fans are running, damper is opening. Replaced the control from t/s. Opt test ok ; used 1 WPW10503278 (CNTRL-ELEC) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Cleveland, OH 44105

Jason N

Job Details: 01/27/2022

"Cc unit lid not locking Found lid strike had broken off. Replaced using customer supplied pre Id part. Ran auto test, all functions passed. Op test good."

We serviced a

JENN-AIR COOK TOP

Model JED3430GB01

Near Chagrin Falls, OH 44022

Joe O

Job Details: 01/27/2022

Customer had unit uninstalled upon arrival. Advised customer we do not do install. Replaced cooktop. Advised customer they will have to contact contractor or installer to install unit. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRS05

Near Cleveland, OH 44119

Jason N

Job Details: 01/27/2022

"Cc unit not dispensing ice or waterFound no power to front door interface. Checked wiring at door hinge connectors. Found both water line and wire harness from door disconnected and crushed under unit. Unit will need new door. Selling agent states unit should be under warranty or at least under a new home warranty, he will contact seller or home warranty agency for pop or authorization and get back to us. ; ordrng 1 LW10898312 (Door)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Strongsville, OH 44136

Gabriel P

Job Details: 01/27/2022

"Replace latch and drain pump,then ran calibration and auto test pass,opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Avon, OH 44011

Marie V

Job Details: 01/27/2022

Took POP. Cc that you have to open and close the door to get the microwave to work. Ran diag found error code 9 error codes of F6E0 and 1 F4E1 microwave cavity temp sensor error. Cavity sensor is on the interlocks. Unit will need new interlocks and UI. Advice cust to install on their phone the app to connect unit to WiFi. ; ordrng 1 W11428561 (Console) and 1 W11033422 (Interlock)

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near North Royalton, OH 44133

Gabriel P

Job Details: 01/27/2022

"Replace vent and drain pump,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Avon Lake, OH 44012

Gabriel P

Job Details: 01/27/2022

Replace door opt test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Avon Lake, OH 44012

Gabriel P

Job Details: 01/27/2022

"When try to take seal it wont come out do to glue inside door insulation,ordering door ; ordrng 1 W10815687 (Right door)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Highland Heights, OH 44143

Dan H

Job Details: 01/27/2022

"Customer complaint of loud squealing noise, confirmed, called whirlpool techline spoke to Scott , said to replace the belt, motor and pulley,part is out of stock so not scheduling return appointment ; ordrng 1 W11026785 (Motor) and 1 W10721967 (Pulley kit) and 1 W11239857 (Belt)"

We serviced a

WHIRLPOOL WASHER

Model GHW9160PW0

Near Cleveland, OH 44143

Dan H

Job Details: 01/27/2022

"Customer complaint that unit stops mid cycle and flashes error code, ran test cycle, unit completed test cycle and only displayed sud error, bearings are very worn out, unit needs new front and rear tubs and basket, TWO TECHS, basket is no longer available, unit cannot be repaired ; ordrng 1 W10772617 (Tub) and 1 8182232 (Basket) and 1 W10772612 (Tub), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS

Near Willoughby Hills, OH 44092

Dan H

Job Details: 01/27/2022

"Customer complaint of chemical smell, confirmed, smell is not refrigerant, fresh food section temperature at 40 degrees, freezer section temperature at at 5 degrees, good frost pattern on evaporator, fans are running, compressor is running , unit is operating as designed , unable to identify the source of the odor, advised customer remove all products from the unit and clean then test smell each product before putting back into fridge"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KWH

Near Willoughby, OH 44094

Dan H

Job Details: 01/27/2022

"Customer complaint that unit is not draining, confirmed drain pump impeller is broken, unit needs new drain pump ; ordrng 1 W11462456 (Drain pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KWH0

Near Eastlake, OH 44095

Dan H

Job Details: 01/27/2022

"Customer complaint that no buttons on user interface are lighting up, confirmed, stuck key test shows control is good, unit needs new user interface, part is out of stock so not scheduling return appointment ; ordrng 1 W11461692 (Panel/ui)"

We serviced a

WHIRLPOOL RANGE

Model WEE745H0FS2

Near Chagrin Falls, OH 44022

Corina B

Job Details: 01/27/2022

CC that the unit right front burner is not turning on. Confirmed. Found the black wire to the connector was back out. Reconnected the wire. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Euclid, OH 44132

Jason N

Job Details: 01/27/2022

"Installed new basket and bearing/shaft hardware. Ran manual spin test, no abnormal sounds heard. Ran auto test cycle, all functions passed. Op test good."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Amherst, OH 44001

Gabriel P

Job Details: 01/27/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Broadview Heights, OH 44147

Marie V

Job Details: 01/27/2022

"Repl ice box, cycled ice maker and filled up with water. Water level is good, did not overflow. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/27/2022

"Defrosted evaporator, replaced damper, fan harness and control. Advice cust to to allow unit 24 hours to reach normAl temps. Op test okBrought core for return"

We serviced a

GE DRYER

Model DBXR453EA1WW

Near Painesville, OH 44077

Joe O

Job Details: 01/27/2022

"Installed door switch. Ran test cycle. Found scraping noise from rear bearing on drum. Advised customer, needs rear tub bearing. ; ordrng 1 WE1M300 (retainer bearing) and 1 WE1M462 (rear bearing kit) and 1 WE1M461 (o-ring)"

We serviced a

WHIRLPOOL DRYER

Model LER3634EW0

Near Maple Heights, OH 44137

Brian M

Job Details: 01/27/2022

Installed belt and pulley Found bulkhead to be rusted out and affecting drum Bulkhead is NLA ; ordrng 1 3397264 (sub 279793)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/27/2022

Cc unit just flashing Found water in pan Found leak coming from water supply line Advised to get line replaced

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Kirtland, OH 44094

Corina B

Job Details: 01/26/2022

Replaced the drain pump and heater. Started a cycle several times drain each time. No leaks. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Huntsburg, OH 44046

Brian M

Job Details: 01/26/2022

Cc unit gave error Ran diagnostics found lid lock error Ran manual lid lock no issue found Ran auto test and calibration OP Test Ok

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Middlefield, OH 44062

Brian M

Job Details: 01/26/2022

Cc no heat Found unit not getting proper power from outlet Advised on electrician

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Columbia Station, OH 44028

David R

Job Details: 01/26/2022

"Customer had questions about water flow from dispenser. Checked and water seems to be coming out normally. Checked water valve, good, water lines are good not smashed or crimped. Shut off valve, opened and turned off to make sure nothing was clogged. Took about 15-20 seconds to fill up an oz glass. Unit is worked good. Op test ok. Unit working as designed"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ashtabula, OH 44004

Dan H

Job Details: 01/26/2022

"Customer complaint that unit is not agitating, confirmed, found wash plate stripped, unit needs new wash plate ; ordrng 1 W10902814 (Wash plate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Willoughby, OH 44094

Corina B

Job Details: 01/26/2022

"CC that the unit is not working. Confirmed 4-3 wash motor 7-1 no heat. Checked the control 0 volts. The ui is lifting up. Will need a new ui, control and pump. Office to reschedule ; ordrng 1 W11085683 (Pump and motor) and 1 W11367678 (Ui) and 1 W11305308 (Control)"

We serviced a

WHIRLPOOL DRYER

Model MGD6230RHW1

Near Highland Heights, OH 44143

Corina B

Job Details: 01/26/2022

"CC that there is a noise when running. Cut had a video sounds like something in the felt. Checked the felt no, obstruction. Let dryer run for several minutes, no noise. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Columbia Station, OH 44028

Gabriel P

Job Details: 01/26/2022

"Replace fan,opt test ok"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Painesville, OH 44077

Joe O

Job Details: 01/26/2022

Cc: door not closing properlyFound door will not close completely. Needs hinges and receiversHinge and receiver out of stock. Office to reschedule; ordrng 2 W11411966 (Hinge)s and 1 W11045086 (hinge-recv) and 1 W11044775 (hinge-recv)