Service History 217 - Fred's Appliance

We serviced a

KITCHENAID MICRO OVEN

Model KHMS2050SSS2

Near Beachwood, OH 44122

Jason N

Job Details: 10/11/2021

"Cc unit hood lights not working Ran light op test, light switch is intermittent, control will recognize switch push every so often, even so, lights will not illuminate. Checked bulbs, both bulbs have good continuity. Bulbs not receiving power from main relay board. Unit needs switch board and main relay board. ; ordrng 1 WP8206493 (Relay board) and 1 WPW10403040 (Switch board)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYM3

Near Mentor, OH 44060

Joe O

Job Details: 10/11/2021

Installed drain hoses. Ran test cycle. Op test ok; used 1 SHIPPING (shipping and handling) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Parma, OH 44129

Manny

Job Details: 10/11/2021

"Cc unit not washing and lights are blinking, confirmed that unit is stuck in a drain cycle, found water in the overflow switch tray, dried water and opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Independence, OH 44131

Manny

Job Details: 10/11/2021

"Cc unit agitation is not normal and wet clothes at the end of the cycle customer also stated that the unit goes out of balance a lot, verify that the agitator is only going one way, found error codeF7e5 for shifter fault, replaced shifter with pre Id, explain to customer that pillow, comforter and any heavy item can cause an auto balance load, advice customer to stop the unit rearrange the clothes and restart cycle if she encounters a off balance cycle, she asked if theres a way to bypass the latch, I told her we can not bypass any components and even if we could chances are that the washer might not work correctly. Ran diagnostics and calibration as well as a normal cycle with large towels go the towels really wet, cancel the cycle and switch to drain and spin, unit was rocking a bit, leveled the unit ran drain and spin opt test ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Brecksville, OH 44141

Marie V

Job Details: 10/11/2021

"Cc that the unit is not turning on. Confirmed check power at the terminal block 120V, check power at the control board, 120V. Check for power getting out of control for UI 12VDC. U it will need new UI.; ordrng 1 W11460908 (Ui)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 10/11/2021

"Found some water by the filter advise customer that is normal all she has to do is drain it for 2 minutes also explain how to properly use dishwasher ,no issue found opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20PKXBN00

Near Elyria, OH 44035

Angel

Job Details: 10/11/2021

Replaced bi metal tested if the units heater would turn on in defrost mode and it did also verified if motor on timer was running when cooling passed as well. Opt test ok.

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Lorain, OH 44053

Angel

Job Details: 10/11/2021

Replaced water valves tested unit no more noise from valves. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near North Ridgeville, OH 44039

Angel

Job Details: 10/11/2021

Cc that unit is clicking when trying to agitate. Verified and found shifter out off place. Replaced with new one and ran a auto test. Unit spinning and agitating as should. Also recommended customer that 6 to 7 regular bath towels is a full load and 1 to 2 tablespoons of detergent to wash clothes. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Ridgeville, OH 44039

Angel

Job Details: 10/11/2021

"Replaced ui, main control board, water valve and ff section ice maker. Harvest ice maker and did a fill test.Opt test ok."

We serviced a

AMANA WASHER

Model NTW4516FW

Near Chagrin Falls, OH 44022

Brian M

Job Details: 10/11/2021

Cc unit not always going through cycle Found pressure to washer very low Advised on water pressure issue OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Solon, OH 44139

Brian M

Job Details: 10/11/2021

Cc unit leaking from filter Filter head cracked Replaced OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SMHZ00

Near Bedford Heights, OH 44146

Corina B

Job Details: 10/11/2021

"CC that the unit is not cooling properly. Confirmed. Ff 56* Fz 4*. Found the evap wall covered in frost and ice. Found the evap fan not turning on. Will need a new fan and control. The ice maker arm is broken. Turned unit off advised cust to put a towel down for the water when it defrosts. Will need a new fan, control, and ice maker. ; ordrng 1 4317943 (Ice maker) and 1 WPW10464673 (Motor) and 1 W11035836 (Control)"

We serviced a

WHIRLPOOL DRYER

Model WED5700VW0

Near Shaker Heights, OH 44122

Corina B

Job Details: 10/11/2021

Replaced the thermostat. Cycling on and off properly. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Cleveland Heights, OH 44118

Jason N

Job Details: 10/11/2021

Recovered refrigerant. Installed sealed system parts. Pulled vacuum on system to 28 in/hg for 15 min. Held vacuum. Charged system with 3.7oz of r134a. Low side pressure stable at 2 psi. Good frost pattern starting on evaporator. Advised customer to allow up to 24 hrs for unit to return to desired temps. Op test good.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Cleveland, OH 44144

David R

Job Details: 10/11/2021

"Replaced control, ran calibration and diagnostics. All components working correctly. Unit test good. Op test ok. Func"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Painesville, OH 44077

Joe O

Job Details: 10/11/2021

"Cc: would not start or allow cycle selectionsCustomer stated no keys would work, cycle select would not work. Stated lid would keep locking and unlocking. Found error codes f2e1(stuck key). Ran keypad test. All buttons functioning. Lid lock functioning. Needs ui and lid lockLid lock out of stock. Office to reschedule; ordrng 1 W11135391 (console) and 1 W10810403 (lid lock assy)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Cleveland, OH 44105

Manny

Job Details: 10/11/2021

"Installed glass brackets, opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/11/2021

Unit is heating and cycling off and on as design also blower working as well but found barely air flow exiting out on the outside cause vent is too long or there is something clogged in inside vents

We serviced a

KITCHENAID DISHWASHER

Model KDTM404ESS

Near Aurora, OH 44202

Brian M

Job Details: 10/11/2021

Cc unit not heating properly Ran diagnostics found no stored errors Ran auto test Verified heater is functioning Could not duplicate an issue

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Cleveland Heights, OH 44118

Corina B

Job Details: 10/11/2021

Replaced the ui and the panel. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFW94HEAW0

Near Westlake, OH 44145

Angel

Job Details: 10/11/2021

Replaced spring and tested unit.opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTM354ESS2

Near Ravenna, OH 44266

Brian M

Job Details: 10/11/2021

Installed wash pump Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAYM6

Near Avon Lake, OH 44012

Angel

Job Details: 10/11/2021

Cc that unit was leaking and showed me a picture of all the suds. Verified and he made a mistake and used dawn in the dispenser instead of rinse aid. Took off dispenser and cleaned out for customer to remove all suds. Reinstalled and asked him to run a couple of cycles first to clear out everything else in the wash pump and filter. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Brecksville, OH 44141

Marie V

Job Details: 10/11/2021

"Recovered refrigerant. Replaced crack evaporator and filter drier, put unit into a vacuum , filled unit 5.5 oz of r134a. Good frost pattern on fresh food section. Set both temps to recommended, advise cust to allow 24 hours for unit to reach normal temps. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 10/11/2021

Customer said that when she whirlpool they said there was a recall but Found no error code also ran factory test heater temp was 105 call whirlpool tech line spoke to Steve and he said there is no recall on heater only a service pointer but that is if they have that issue in order to replace it but theres no issue with her original heater unit working as design

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland Heights, OH 44118

Corina B

Job Details: 10/11/2021

CC that the lid does not shut. Confirmed. The hinge are not coming down unless pushing on the lid. Checked the hinges and lid nothing binding up. the lid is starting to break. Will need new hinges and a lid. ; ordrng 1 W11413336 (Lid) and 1 W11551369 (Hinge) and 1 W11551376 (Hinge)

We serviced a

KITCHENAID REFRIGERATOR

Model KSRP22FNBL00

Near Highland Heights, OH 44143

Jason N

Job Details: 10/11/2021

"Cc unit needs water line hookup and theres a leak somewhere. Customer gave me 2 different supply line kits to install. Could not install either kit, source valve size is 3/8 thread. Both kits are for 1/4 thread. Advised customer they may need a plumber to install or replace valve."

We serviced a

WHIRLPOOL WASHER

Model MVWB766FW1

Near Eastlake, OH 44095

Joe O

Job Details: 10/11/2021

Installed control and ui. Ran auto test and calibration. Op test ok

We serviced a

GE REFRIGERATOR

Model GNE29GSKGSS

Near Mentor, OH 44060

Joe O

Job Details: 10/11/2021

"Cc: not cooling properly in ff sectionFound temps in ff section at 66 degrees. Evap fan not running. Entered diagnostics. Found no error codes. Ran ran tests. Found ff evap fan not running. Needs ff evap fan.; ordrng 1 WR60X26866 (fan dc ff evap), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KENMORE DRYER

Model 110.962831

Near Lyndhurst, OH 44124

Jason N

Job Details: 10/11/2021

"Cc unit not workingUnit will not start, found belt switch disengaged due to broken belt. Belt idler pulley is stiff and wore. Unit needs dryer repair kit install. Used dryer repair kit from truck stock. Cleared lint from blower housing. Ran dryer op test, good heat, tumble and airflow. Op test good. ; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD7500GW0

Near Willoughby Hills, OH 44092

Jason N

Job Details: 10/11/2021

"Cc unit burning smell Customer stated during last usage of unit, unit emitted a strong burning smell. She had the fire dept out to look at her dryer who stated it could be possible electrical fire. Inspected unit, found burnt lint around burner assembly and exhaust tube"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Painesville, OH 44077

Joe O

Job Details: 10/11/2021

Cc: not dryingFound no stored error codes. Ran test cycle. Found cold water at start of cycle. Advised customer to run hot water at sink prior to starting unit. Advised on how hot water affects the drying of dishes. Advised customer the plastic tub and plastics will never dry completely. Customer already using rinse aid. Unit is heating. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Parma, OH 44129

David R

Job Details: 10/11/2021

"Recovered refrigerant, replaced comp and drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44104

Manny

Job Details: 10/11/2021

Replaced gear case ran diagnostics and calibration opt test ok

We serviced a

MAYTAG DRYER

Model MDE5500AYW

Near Avon Lake, OH 44012

Angel

Job Details: 10/11/2021

"Cc that unit is squeaking. Confirmed the pulley is worn out. Will also need rollers, belt, and washers. Ordering parts.; ordrng 1 WP6-3700340 (Pulley) and 2 WPY312527 (Washer)s and 1 WP354987 (Retaining clip) and 1 WP33002535 (Belt) and 2 12001541 (Rollers)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Ravenna, OH 44266

Brian M

Job Details: 10/11/2021

Installed harness and control Advised to let cool for 48 hours OP Test Ok

We serviced a

FRIGIDAIRE RANGE

Model GCRE3060AFB

Near Madison, OH 44057

Joe O

Job Details: 10/11/2021

"Cc: going into cleaning cycle by itself, beepingCustomer stated unit would go into cleaning cycle by itself and beep randomly. He stated unit has not done it in the last few days. Ohmed out oven probe(1081 ohms) checked good. Tech data sheet gives no information on how to check for error codes. Called Frigidaire tech line Russ. He stated there is no way to check for error codes. Stated the beeping could be from corroded or rusted meat probe jack, could also be a ui is not responding, or stuck key. He stated to run bake and see if meat probe shows on display. Ran test bake. Could not duplicate issue. Op test ok Built estimate for both meat probe jack, and ui.Customer does not want to repair at this time; ordrng 1 5304523298 (Ui) and 1 316536904 (receptacle), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DBL0

Near Cleveland, OH 44121

Corina B

Job Details: 10/11/2021

"Replaced the drain pump, sensor and control. Ran a calibration. Started a cycle. Advised cust to clean the filter out every 2 months. Opt test ok"

We serviced a

ELECTROLUX WASHER

Model EFLS627UIW0

Near Shaker Heights, OH 44120

Marie V

Job Details: 10/11/2021

"Cc that the unit is leaking. Followed the water evidence it coming from dispenser. Found dispenser broken. Will need new. Cust Will install. Cust paid for the part. No need to reschedule ; ordrng 1 5304514792 (Dispenser), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSL25JFTABS

Near Kingsville, OH 44048

Joe O

Job Details: 10/11/2021

"Cc: not making ice, broken pieceFound piece of auger broken. No ice in bin. Found pieces of ice stuck in ice maker finger. Removed ice cycled ice maker. Ice maker functioning as designed. Needs ice binCustomer does not want to repair at this time(customer can install if they decide to repair); ordrng 1 WR17X23255 (ice cont asm), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

JENN-AIR REFRIGERATOR

Model JFX2897DRP02

Near Westlake, OH 44145

Gabriel P

Job Details: 10/11/2021

When arrive there is no ice so I ran some test test like test 15 ice level pass also ran test 19 fill tube heater and test 36 ice box fan pass and test 56 icemaker error E0 no error pass also test 58 icemaker heater and thermistor activation pass and test 57 harvest 01 harvest completed and test 45 fill test pass calling whirlpool tech line to document spoke to Robert we found lt has air gap ordering ; ordrng 1 WPW10577864 (Ice chute)

We serviced a

MAYTAG WASHER

Model MVWB965HC0

Near Cleveland, OH 44108

Manny

Job Details: 10/11/2021

Replaced led module opt test ok

We serviced a

AMANA DISHWASHER

Model ADB1400AGW3

Near Shaker Heights, OH 44120

Marie V

Job Details: 10/11/2021

"Cc that the unit is not draining all the way and sometimes dishes arent clean all the way. Started a load, unit started filling and motor started going on. Unit is working as designed"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Avon Lake, OH 44012

Angel

Job Details: 10/11/2021

Cc that unit is not drying. Verified ran diagnostics test and unit is filling washing and heating to proper temperature. Explained to customer that they have to run the hot water first before using the dishwasher and to use rinse aid which helps to dry the dishes as well. Unit is working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV00

Near Diamond, OH 44412

Brian M

Job Details: 10/11/2021

Cc no cool Inspected unit no UV dye found or frost pattern Hooked up gauges turned on( high side my gauge was not seated all the way a little UV dye sprayed out when I turned unit on) Low side 20 inch vac high side .88 amps on meter Called whirlpool non repairable

We serviced a

WHIRLPOOL RANGE

Model WFG505MOBB2

Near Euclid, OH 44123

Corina B

Job Details: 10/11/2021

CC that the CO detector went off. Found the igniter 2.85 amps. Replaced the igniter from t/s. Called t/l. They do not supply the CO detector anymore. ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Willoughby Hills, OH 44094

Jason N

Job Details: 10/11/2021

"Installed motor mount parts. Ran dryer op test, no abnormal sounds heard. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cleveland, OH 44111

Manny

Job Details: 10/11/2021

"Cc unit is on cube Ice and will dispense crush ice at times, verified no unit have crushed ice while dispensing cubes, remove ice container and container is frozen on the bottom, using 2 tablespoons of water in the ice chute to see if it will hold, water comes right through, ice chute is not closing all the way causing warm air to get in making the frost over come out as crushed ice, unit will need an ice chute.; ordrng 1 W11423781 (Ice chute assembly)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Conneaut, OH 44030

Joe O

Job Details: 10/11/2021

Installed timer. Ran test cycle. Op test ok

We serviced a

AMANA DISHWASHER

Model ADB1400AGB3

Near Cleveland, OH 44104

Marie V

Job Details: 10/11/2021

"Ran entitlement. Good to go. Cc that the unit is not filling with water. Press start , unit started filling and motor started up. Unit is working as designed. Explain cust to first select cycle and then press start. Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Lorain, OH 44052

Angel

Job Details: 10/11/2021

Cc that unit was damaged on side. Confirmed unit was dented on cooktop and on side panel also had a broken knob. Took pictures of all damage and of POP. Ordering parts office to reschedule because cooktop is out of stock.; ordrng 1 WPW10527866 (Cook top) and 1 WPW10339442 (Knob) and 1 W10816993 (Side panel)

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/11/2021

Cc ice bin clumping Water leaking into bin Found fill tube to be splashing water all over not coming out In Stream Needs fill tube Customer missing filter and filter cap ; ordrng 1 W11391308 (Fill tube) and 1 W10813884 (cap-filter) and 1 EDR2RXD1 (water filter)

We serviced a

WHIRLPOOL WALL OVEN

Model GMC275PRQ01

Near Wickliffe, OH 44092

Corina B

Job Details: 10/11/2021

CC that the unit is not heating correctly and the door locked. Ran diag f2e1 stuck key. Started the oven heated to 350*. Will need a new ui. Part is nla. ; ordrng 1 8303949 (Ui)

We serviced a

KITCHENAID OTR MICROWAVE

Model KMHS120ESS11

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/11/2021

Installed control and bulb OP Test Ok

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ4

Near Cleveland, OH 44111

Manny

Job Details: 10/11/2021

Replaced magnetron and thermostat opt test ok.

We serviced a

WHIRLPOOL RANGE GAS

Model WFG540H0ES0

Near Ashtabula, OH 44004

Joe O

Job Details: 10/11/2021

"Cc: oven not workingFound oven will not ignite. Error code f3e0(oven sensor open). Found oven sensor at 1087ohms. Sensor checks good. Needs controlFound some burn marks on dsi board. Advised customer she may need dsi board as well. But cannot test due to main control not functioning. Customer does not want to repair at this time ; ordrng 1 WPW10349742 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDM01TJBL0

Near Cleveland, OH 44102

Marie V

Job Details: 10/11/2021

"Cc that the unit does not drain or fills up with dirty water, confirmed. Press drain , water drained out. Check set up under sink, if you open the water at the sink the way it set it, water siphoning back in to unit. Explain cust that it need plumber to help rearrange or have a food disposal installed, that will help. Unit is working as designed. Op test ok"

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Elyria, OH 44035

Gabriel P

Job Details: 10/11/2021

"Plug in unit and it heat also cycling of and on as design,opt test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HW1

Near Lorain, OH 44053

Angel

Job Details: 10/11/2021

Replaced water valves tested unit no more noise from valves. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Willowick, OH 44095

Corina B

Job Details: 10/11/2021

"CC that the unit is clicking. Confirmed. Ran diag F8 2 - Fill valve electrical problem. Checked the valve 1300 ohms. 0 volts from the control. Unplugged the fan, unit started to work. Will need a fan and vent. ; ordrng 1 W11414073 (Vent) and 1 W11038734 (Tube) and 1 W11545290 (Cover)"

We serviced a

FRIGIDAIRE WASH/DRY COMBO

Model FFLE3911QW0

Near Willoughby, OH 44094

Jason N

Job Details: 10/11/2021

"Customer not available, office at this complex not open till 9am, contacted office. Unable to contact customer, MP advise to tag it. No place to tag, as this is an apartment. Based on jobs notes, if parts ordered previously that were installed by personnel here, didnt resolve the issue, unit will need the main control. Adding quote. ; ordrng 1 5304511966 (Main control)"

We serviced a

MAYTAG DRYER

Model MEDB400VQ0

Near Parma, OH 44134

Gabriel P

Job Details: 10/08/2021

Ran unit check for any electrical burning took back panel and took unit apart no burning wires but did found some lint burn at the heating element thats it everything else working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHW03

Near Lorain, OH 44055

Angel

Job Details: 10/08/2021

Replaced ui and steamed out evaporator. Set temperature on unit and asked customer to wait at least 24hrs fir proper cooling. Opt test ok.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2290VEM7

Near Independence, OH 44131

Gabriel P

Job Details: 10/08/2021

Wrong control ordering part again schedule for Thursday ; ordrng 1 WPW10120827 (Control)

We serviced a

SAMSUNG DRYER

Model DV363EWBEUF/A1

Near Mentor, OH 44060

Corina B

Job Details: 10/08/2021

"Replaced the heating element. Cleaned the dryer out a lot of lint. Turned dryer on drum was full of smoke. Took unit back apart looks good. Turned dryer on with front cover off, heating element not turning on when off. Air fluff good. Cycling on and off properly. Called BJ oils on the heating element when new. Checked the vent, good airflow. ; used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model MRT311FFFZ02

Near Mayfield Heights, OH 44124

Brian M

Job Details: 10/08/2021

Removed foam

We serviced a

MAYTAG DRYER

Model MaeDB835DW4

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/08/2021

Cc unit not powering on Found unit not getting power from outlet Needs electrician

We serviced a

WHIRLPOOL FREEZER UPRIGHT

Model GAFZ30FDGB02

Near Avon, OH 44011

Marie V

Job Details: 10/08/2021

"Replaced Light, And adjusted pedal with screw and lock tite, tested it, press on pedal and hold , door opens. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 10/08/2021

Unit is under one year warranty check unit found no issues advise customer to pause unit when is of balance and re arrange clothes also show her how to operate unit better

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Cleveland, OH 44111

Gabriel P

Job Details: 10/08/2021

Replace cam opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED5100HC1

Near Newburgh Heights, OH 44105

Manny

Job Details: 10/08/2021

"Cc unit smoking when comes on, found unit other extensive damage on back , unit will need a cabinet bulkhead and heater vent housing.; ordrng 1 W11417445 (Cabinet) and 1 W11299301 (Bulkhead) and 1 W11104018 (Heater vent housing)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS0

Near Amherst, OH 44001

Angel

Job Details: 10/08/2021

Cc that spray arm is not spinning. Verified ran a normal cycle and the arm were spraying but not enough cleaned out spray arms were clogged with food did a cup test and all cups had even water all around. Explained to customer to prime hot water before running dishwasher and to clean at least 1 a month the filter. Unit working as designed. Opt test ok.

We serviced a

WHIRLPOOL WASHER

Model WFC7500VW2

Near Perry, OH 44081

Dan H

Job Details: 10/08/2021

"Customer complaint that unit is not powering up, confirmed, 120vac to control, unit needs new control; ordrng 1 WPW10192966 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE COOKTOP GAS

Model ZGU375NSD1SS

Near Chardon, OH 44024

Jason N

Job Details: 10/08/2021

Cc unit burners not working correctly. Found when any of the burners is turned on all the burners continue to spark even though flame is present. Unit is using re ignition spark module. Unit will need new module.; used 1 WB13T10076 (Spark module) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Mayfield Heights, OH 44124

Corina B

Job Details: 10/08/2021

Replaced the control. Opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near North Ridgeville, OH 44039

David R

Job Details: 10/08/2021

Left leveling leg needed be adjusted. Now sitting right and not wobbling. Good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Bay Village, OH 44140

Marie V

Job Details: 10/08/2021

"Steamed out evap, replaced fan with harness and control board. Op test ok . Advice cust to allow 24 hours for unit to reach normal temps."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near North Ridgeville, OH 44039

David R

Job Details: 10/08/2021

"Cc unit making noise. Replaced belt and cam. Tested. Good. No noise. Op test ok. ; used 1 WPW10006384 (BELT), and 1 W10721967 (PULLEY) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB7749AWB1

Near Strongsville, OH 44149

David R

Job Details: 10/08/2021

"Cc unit buttons on UI not all working. Found cable on UI control started to turn brown and corrode. Will need control panel. Customer paid SVC only, do not order parts. ; ordrng 1 W10811148 (Control panel), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Newbury Township, OH 44065

Jason N

Job Details: 10/08/2021

"Cc unit not completing cyclesCustomer stated unit is doing same thing as before, filling but not washing. Ran diagnostics, no codes stored. Ran auto test, all functions passed. Ran shift test from agitate to spin several times, no issues found. Had customer start normal load, unit sensed, filled and started into wash cycle. Observed cycle for 20 minutes. No issues found with unit at this time. Unit is working as designed."

We serviced a

GE ICE MAKER

Model UCC15NJBII

Near Solon, OH 44139

Jason N

Job Details: 10/08/2021

"Cc need ice maker cleanedCustomer wants to have unit cleaned out. Emptied ice, steamed inside of unit. Wiped out with customer supplied ice maker cleaner solution. Flushed unit. Started unit back into ice production."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHV05

Near Bedford, OH 44146

Jason N

Job Details: 10/08/2021

Installed ice container. Ran dispense test on cubed and crushed options. Both dispense tests good. Op test good.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Chagrin Falls, OH 44023

Brian M

Job Details: 10/08/2021

Cc of leak Leaking from drain tube (house) Advised on plumber

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM13

Near Kent, OH 44240

Brian M

Job Details: 10/08/2021

"Cc unit not making ice Found e2 errors cant find home position Needs ice maker customer also wants new bin ; ordrng 1 WPW10764668 (ice maker) and 1 WPW10347093 (ice container), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED20PKXBN00

Near Elyria, OH 44035

Angel

Job Details: 10/08/2021

Replaced timer with new one. Tested defrost function opt test no good heater was not turning on heater had continuity and the new bimetal that was installed prior visit had 120vac.Called BJ and had me jump out the bimetal wires to see if the heater turns on and it did and also BJ explained that if the bimetal had 120vac while in defrost bimetal is bad because it should be open with no voltage for the heater to receive the 120vac it needs to turn on. Will need a new bimetal installed. Ordering part.; ordrng 1 WPW10225581 (Bi-metal)

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Mayfield Heights, OH 44124

Joe O

Job Details: 10/08/2021

Installed wash plate and gear case. Ran auto test and calibration. Op test okCard didnt show if it was approved. Office to contact if card did not go through.

We serviced a

WHIRLPOOL DRYER

Model WED6200SW1

Near Westlake, OH 44145

Gabriel P

Job Details: 10/08/2021

Unit never shut of while in home cannot duplicate issue advise to monitor working as design

We serviced a

JENN-AIR DISHWASHER

Model JDTSS246GL0

Near Cleveland Heights, OH 44106

Jason N

Job Details: 10/08/2021

"Installed vent motor and tube. Ran wash test, ghost button presses still present during cycle. Called wp techline, Drew, check voltage again at j-box. Check for feedback through N and ground. Found 4vac running through N and ground. Found ground improperly connected to j-box causing a floating ground. House wiring does not have a dedicated ground wire, using shield as ground loop, but shield was not connected to j-box at installation, no lock ring on box connector. Connected unit ground wire directly to shield. Ran wash test for 15 minutes, no UI ghost button issues present. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Kent, OH 44240

Brian M

Job Details: 10/08/2021

Cc unit was saying unbalanced He moved and leveled unit and hasnt had the error return Ran diagnostics verified leveled OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW8620HW3

Near Bay Village, OH 44140

Marie V

Job Details: 10/08/2021

"Cc that the bottom drawer does not close all the way. Confirmed, found hose that is use to drain the drain pump out off the cover. Corrected issue. Op test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Mayfield, OH 44143

Joe O

Job Details: 10/08/2021

"Installed water valve. Ran test cycle, unit still not filling. Pulled unit checking for blockages. Could not locate any blocked lines. Ran test cycle again, unit filled but would not wash. Pulled error code f7e2(variable speed motor failure) ohmed out motor from control. Motor checked good at 17ohms. Reconnected everything. Tested. No good. Needs control and sump assembly; ordrng 1 W11460946 (Sump assembly) and 1 W11462460 (Control)"

We serviced a

KITCHENAID ICE MAKER

Model KUIX305EWH0

Near Woodmere, OH 44122

Manny

Job Details: 10/08/2021

Replaced recirculating pump. Operation test ok. Unit is cooling. Good water flow on evaporator plate.

We serviced a

KING KITCHEN REFRIGERATOR

Model KRSC503ESS01

Near Bay Village, OH 44140

Gabriel P

Job Details: 10/08/2021

Found ice underneath ice bin it could be cause by ice getting jam on the chute I also did the 2 tablespoons of water on ice chute and it hold it pass clean all ice and water advise customer to monitor

We serviced a

WHIRLPOOL RANGE

Model WFG520S0AS1

Near Avon Lake, OH 44012

Gabriel P

Job Details: 10/08/2021

Found tray for cooking underneath range bumping against ignitor clear out and it started working better check sensor probe is good check harness is not the insolate one but is good customer will monitor it opt test ok

We serviced a

MAYTAG DISHWASHER

Model MDBH979SAW0

Near Ravenna, OH 44266

Brian M

Job Details: 10/08/2021

"Cc unit sticking on light wash Found UI not functioning properly Have to hit normal a few times for it to select Needs UI ; ordrng 1 W10811166 (panel-cntl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.2233

Near Lorain, OH 44055

Angel

Job Details: 10/08/2021

"Cc that unit is not starting. Verified ran diagnostics found error code F5E1 lid switch fault, F5E2 lid lock fault, and F2E1 stuck key. Tested lid lock in diagnostics and would not do anything will need new lid lock replaced. Gave estimate to customer. Do not order part.; ordrng 1 W11307244 (Latch), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Highland Heights, OH 44143

Joe O

Job Details: 10/08/2021

Customer received incorrect control. Control sent is a control box for a refrigerator or freezer. The box had 2 different part numbers on it. Re ordering controlControl out of stock. Office to reschedule ; ordrng 1 W11352122 (Control)

We serviced a

WHITE-WSTINGHSE FREEZER

Model FU211LRW5

Near Willoughby, OH 44094

Joe O

Job Details: 10/08/2021

Cc: frostingFound gap in gasket. Steamed out gasket. Op test ok

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Streetsboro, OH 44241

Brian M

Job Details: 10/08/2021

Missing encoder did not realize its not included on the UI ; ordrng 1 W11481116 (Encoder) and 1 W11414312 (Harness)