We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Cleveland Heights, OH 44118
Corina B
Job Details: 07/13/2022
CC that the unit is not making ice. Confirmed. Found the ice maker turned off. Showed cust how t turn the icemaker on and off. Cycled and filled. Opt test ok.
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Lorain, OH 44052
Angel
Job Details: 07/13/2022
Cc that unit was not filling with water. Ran unit and it started filling but could not hear the wash pump running removed front panel to make sure control was sending the voltage to the wash pump and after i unplugged the wash pump connector and reconnected it it started functioning as should cancelled cycle about 3 times and restarted the unit to make sure and it was working every time explained to customer it couldve been a loose connection but unit is washing perfectly Ran a diagnostics test cycle to make sure as well and it passed as well unit as of now working as designed asked customer to monitor for now and that she has 30 days for the service call. Opt test ok.
We serviced a
MAYTAG WASHER
Model LSQ9549PW0
Near Avon Lake, OH 44012
Angel
Job Details: 07/13/2022
Cc that unit when it goes into a spin it sounds like a metal bar hitting. Ran unit put it into a spin agitation and drain and sounded perfect looked underneath unit and there were no leaks at all so we filled unit with towels to test and worked perfectly called BJ to ask if he had any idea and he said fir the vibration theres some pads you can change under the tub but i removed a plastic plate the customer had underneath and the vibration it had stop so I explained to customer that I cant guess on what could be wrong they have 30 days for service call if anything to give us a call back. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW01
Near Lorain, OH 44053
Angel
Job Details: 07/13/2022
Cc that unit was freezing her lettuce and other foods on the second shelf. Took temperatures and FC was at 5* and RC was at 38* temps were perfect. Explained to customer not to block vent in back because it will block the airflow causing the air to drop through back of unit and freeze all her stuff in the back because of poor air circulation also explained to her how to change temp settings because she did not know how to change it. Unit as of now is working as designed. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KMBP100ESS03
Near Eastlake, OH 44095
Jason N
Job Details: 07/13/2022
"Cc unit starting properlyCustomer states she needs to push on the door to get it to start. Confirmed, door switches not being fully engaged when door is closed. Door is warped. Ordering door assembly. ; ordrng 1 W10775493 (Outer door) and 1 W10687342 (Inner door)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Eastlake, OH 44095
Jason N
Job Details: 07/13/2022
"Cc unit not draining all the way,Ran cancel drain, unit is draining but slowly. Checked drain hose connection, some sludge buildup, cleared. Pulled sump inlet stainer, strainer completely blocked with food debris. Cleaned strainer and reinstalled. Ran wash test to fill tub then cancel drain. Unit drained out strong. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5005KW0
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/13/2022
"Replace strike,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Strongsville, OH 44149
David R
Job Details: 07/13/2022
"Called and talk to customer. Same issue. Noise from FZ side. Told customer vibration noise sounds like its coming from inside cabinet itself. Nothing rubbing on Comp or Evap area, all components are in place. Sending out another tech for second pair of eyes to verify. ; schdld next appmnt for 7/20 WED !"
We serviced a
MAYTAG WASHER
Model MVWC465HW4
Near Cleveland, OH 44120
Marie V
Job Details: 07/13/2022
"Replaced control board, ran calibration. Op test okBrought core for return"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Cleveland, OH 44106
Marie V
Job Details: 07/13/2022
"Cc that the unit does not spins the clothes out. Ran diag found error code F3E1 pressure sensor fault, f7e1 motor unable to reach a rpm. Tested unit on auto test, once it gets to spin shuts off, did the tachometer did not pass test. Unit will need new shifter. ; ordrng 1 W11212745 (Shifter)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM
Near Lorain, OH 44053
Angel
Job Details: 07/13/2022
Cc that unit had water and ice under drink drawers. Confirmed found ice on bottom of RC and ice found that the drain tube was clogged up with ice and debri cleared out all water and ice and cleared out drain tube in RC and behind unit. Opt test ok.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Strongsville, OH 44149
David R
Job Details: 07/13/2022
"Replaced control, harness, thermistor and heater. Give 24 hrs to cool down properly. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MGDP575GW0
Near North Royalton, OH 44133
David R
Job Details: 07/13/2022
Found door switch broken. Advised customer to make sure people arent slamming doors or snagging clothes on switch. Ordering switch ; ordrng 1 WP3406107 (Door switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Jefferson, OH 44047
Dan H
Job Details: 07/13/2022
"Installed new freezer section door gasket, op test good"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44135
Manny
Job Details: 07/13/2022
"Cc u it keeps running even after we unplugged and plugged back in, found drain hose on the floor, customer doesnt have an utility sink or stand pipe, advise him to keep the drain hose elevated to avoid the water draining as it fills. Unit is under warranty, unit is working as designed, opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS
Near Painesville, OH 44077
Dan H
Job Details: 07/13/2022
"Customer complaint that doors are uneven, leveled unit, op test good"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Wickliffe, OH 44092
Joe O
Job Details: 07/13/2022
Cc: not cleaning properlyCustomer stated they found mold in unit after washing the first couple time. Stated mold has since dissipated. Stated not cleaning properly. Ran test cycle. Found cold water at start of cycle. Advised to run hot water at sink prior to starting unit. Found some dishes incorrectly placed in unit. Advised on loading. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Wickliffe, OH 44092
Joe O
Job Details: 07/13/2022
Installed switch. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Westlake, OH 44145
Gabriel P
Job Details: 07/13/2022
Replace heater opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Amherst, OH 44001
Angel
Job Details: 07/13/2022
Cc that the ice maker had plastic coming out. Verified and the plastic piece that came out has nothing to do with the ice maker i took out all the assembly of the ice maker to show customer how it looks inside and we cleared out the whole ice bin to make sure there was no plastic in there and it was all clear of plastic pieces. Explained to customer that piece couldve been in the cup with out her noticing and thinking it came out from ice maker but everything looks good. Also customer stated that the right hand side seal was ripped and causing moisture unit will need right hand seal replaced. Ordering part.; ordrng 1 W10830274 (Seal)
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near North Ridgeville, OH 44039
Angel
Job Details: 07/13/2022
Replaced inlet valve tested on a rinse and spin to make sure error code wouldnt pop up again. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Cleveland, OH 44119
Jason N
Job Details: 07/13/2022
Discharged refrigerant. Installed sealed system parts. Pulled vacuum on system to 29 in/hg for 15 minutes. Held vacuum. Recharged system with 68g. Of r600a. Advised customer to allow 24-48 hrs for unit to regulate temperatures and ice production to resume.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Mentor, OH 44060
Dan H
Job Details: 07/13/2022
"Customer complaint that unit is leaking, confirmed, found motor mount broken, unit is leaking from there, found door slide broken off, installed new sump assembly and door slide, op test good ; used 1 WP8268961 (SLEEVE FRICTION) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cleveland, OH 44144
Manny
Job Details: 07/13/2022
"Cc unit not starting, verified and unit is dead, checked power on terminal block and good power coming in, found thermal fuse open and thermostat was broken, Replaced thermal fuse and thermal fix, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4616FW0
Near Euclid, OH 44132
Joe O
Job Details: 07/13/2022
Cc: knob brokenFound push to start/cycle signal knob holding tabs broken. Needs push to start buttonEntitlement shows goods issue date under 1 year; ordrng 1 WPW10446920 (switch-pts)
We serviced a
WHIRLPOOL WASH/DRY COMBO
Model WET4024HW0
Near Bedford, OH 44146
Manny
Job Details: 07/13/2022
"Cc unit keeps leaking inside, when cold water is turned on, verified and unit keeps filling when the cold water is turned on, unit will need a inlet valve replaced, customer will contact wpl and see if she gets a concession for the repair. she still wants to repair and will call us to proceed if she doesnt get the concession.; ordrng 1 W10906602 (valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA OTR MICROWAVE
Model AMV2307PFS07
Near Cleveland Heights, OH 44118
Marie V
Job Details: 07/13/2022
"Took POP. Cc that the they were using unit and it started asking a buzzing noise and rubber smell. They stopped it and have not use unit since. Tested unit, started sparking from diode. Diode was touching ground. Replaced diode from T/S, tested unit few times. Op test ok; used 1 W11256462 (DIODE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Cleveland, OH 44119
Jason N
Job Details: 07/13/2022
"Cc unit not cooling Customer system that unit stopped cooling and the display read all dashes. Customer unplugged the unit and was able to reset the unit and get it cool again. Unit needs control board(jazz). Could not find truck stock control board, ordering control.; ordrng 1 WPW10503278 (Control board)"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Fairview Park, OH 44126
Angel
Job Details: 07/13/2022
Replaced heater tested unit to make sure everything functions and there were no leaks. Opt test ok.
We serviced a
GE DRYER
Model DPSE810GG3WT
Near Shaker Heights, OH 44122
Marie V
Job Details: 07/13/2022
"Replaced rear bearing. Top bearings came without pads. Spoke to cust, we will only replace rear. Brought part for return and only charge cust for difference. Tested unit with clothes. Op test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model CGM2745FQ0
Near Painesville, OH 44077
Dan H
Job Details: 07/13/2022
"Customer complaint that unit clogs vent too fast and cycle times are not consistent, blower wheel is good, burner is heating properly, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near North Olmsted, OH 44070
Angel
Job Details: 07/13/2022
Cc that oven was not heating up. Used my watt meter to check the amperage on the igniter and it was pulling 2.80 amps it was a little low. Replaced igniter tested unit and it heated up to 350* as should. Opt test ok.; used 1 12400035 (IGNITER) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4815EW1
Near Cleveland Heights, OH 44112
Joe O
Job Details: 07/13/2022
Cc: not powering onFound error codes f5e1(. Found control will not allow unit to start. Unit will enter diagnostics but cannot run any test cycles. Needs control; ordrng 1 W11124765 (cntrl-elec)
We serviced a
KITCHENAID REFRIGERATOR
Model KRBL109ESS01
Near Cleveland, OH 44111
Joe O
Job Details: 07/13/2022
Cc: not coolingCustomer stated control just shows dashes. Found unit shut off. Turned unit on. Monitored amp draw. Unit pulling 1.2 amps. Unit starting to blow cold. Advised customer could have been a glitch in the control that caused unit to shut down. Op test ok Built estimate for control. ; ordrng 1 WPW10503278 (refer elect cont brd)
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Shaker Heights, OH 44122
Joe O
Job Details: 07/13/2022
"Cc: not running through cycle, not spinning outFound drain hose on floor. Advised customer drain hose needs to be in stand tube or sink. Ran auto test and calibration. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Cleveland, OH 44143
Joe O
Job Details: 07/13/2022
"Cc: leakingCucked under front of unit. No signs of leaking. Can see drain tube draining into drain pan. Pulled unit. Found rusted looking spot under drain tube but nothing wet. Built estimate for drain tube.; ordrng 1 W11084807 (extension), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4950XW2
Near Cleveland, OH 44105
Manny
Job Details: 07/13/2022
"Replaced all parts listed, ran diagnostics and calibration cycle, opt test ok!"
We serviced a
GE DRYER
Model GTD84GCSN0WS
Near Painesville, OH 44077
Dan H
Job Details: 07/13/2022
"Customer complaint that unit is not tumbling, found crack in drum causing drum to stick on slide bearings, unit needs new drum; ordrng 1 WE21X23869 (Drum)"
We serviced a
GE DRYER
Model GFD65GSPN0SN
Near Painesville, OH 44077
Jason N
Job Details: 07/13/2022
Installed new UI control. Set personality to 4. Found previous UI control was never set to correct personality. All lights and functions tests good. Found multiple broken clips inside console causing display panel to be loose and push in when selecting options. Unit will need new console. ; ordrng 1 WE13X29755 (Console)
We serviced a
MAYTAG DISHWASHER
Model MDB6100AWB
Near Perry, OH 44081
Joe O
Job Details: 07/13/2022
"Cc: sticking in wash cycle, not heatingOhmed out element and thermostat. Entered manual test mode. Found no power from control. Needs controlControl shows discontinued.; ordrng 1 99002823 (pcb assembly(discontinued))"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH21F7HWG
Near Perry, OH 44081
Joe O
Job Details: 07/13/2022
"Cc: intermittently looses cooling, high temp alarmFound temps at 4 degrees. Could not remove control to check thermistor. Found no error codes on unit. Could not duplicate issue.Built estimate for control. Customer said do it. Needs control ; ordrng 1 297235200 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW3
Near Painesville, OH 44077
Dan H
Job Details: 07/13/2022
"Customer complaint that unit would not stop cycle, ran diagnostics found f0e3(overloaded), f7e9(locked rotor), f2e1(stuck key) error codes, user interface test passed, found slider worn out, installed new slider, op test good ; used 1 W10734521 (SLIDER) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Westlake, OH 44145
Angel
Job Details: 07/13/2022
"Cc that the freezer door keeps getting frost on the top left hand corner of door and that the door seems to be out more on one corner than the other the customer stated he had replaced seal already but its the ones that snap in to the edge of door liner so he could of lost so e insulation when taking off old one causing air to sneak through. Verified and door was a little frozen on the track not letting the door push in all the way realigned door and steamed out seal and added Vaseline explained to customer that if it happens again he will need the whole door replaced. Opt test ok.; ordrng 1 LW10547320 (Door), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE WASHER
Model GTWS6650D0WS
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/13/2022
Found plattforn leaking oil gave estimate customer will not fix ; ordrng 1 WH38X24734 (Platform) and 1 WH45X23414 (Inner ring) and 1 WH12X23995 (Speed sensor)
We serviced a
WHIRLPOOL DRYER
Model WED4850BW0
Near Rocky River, OH 44116
Gabriel P
Job Details: 07/13/2022
Unit temperature is working as designed also try running no heat cycle cause customer said there was heat in no heat cycle and it was not heating unit working correctly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Independence, OH 44131
David R
Job Details: 07/13/2022
"Cc unit when dispensing ice will grind a little and not dispense, not doing it today. Auger motor is real loud when turning, could possible be stopping as well and not dispensing. Ordering ice bin and auger motor. ; ordrng 1 W11185686 (Ice bin) and 1 WP63052-2 (Impeller) and 1 W11378860 (Washer)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44129
Gabriel P
Job Details: 07/13/2022
"Found three error code basket speed fault and defective shifter and bad latch replace shifter and latch and still didnt agitate call senior tech bj for assistance on diagnostic we found a failed capacitor,ordering ; ordrng 1 W11428524 (Capacitor) and 1 W10890624 (Motor), used 1 W10913953 (ACTUATOR), and 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Parma, OH 44134
Marie V
Job Details: 07/13/2022
"Cc that freezer is leaking. Confirmed , found drain tube clogged. Unclogged drain tube, tested it. Op test ok"
We serviced a
N/A N/A
Model KDTE254ESS2
Near Middleburg Heights, OH 44130
Marie V
Job Details: 07/13/2022
"Cc that the unit will not drain. Confirmed. Press cancel nothing happens, verify voltage going to drain pump only 39 volts. Verify voltage at control up to 60V. Unit will need main control and drain pump. Office will contact once they have eta on the part. ; ordrng 1 W10866124 (Control) and 1 WPW10531320 (Drain pump)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2459VF1A
Near Kingsville, OH 44048
Joe O
Job Details: 07/13/2022
Installed console and ui board. Tested. Op test ok
We serviced a
KENMORE REFRIGERATOR
Model 596.72003016
Near Rock Creek, OH 44084
Jason N
Job Details: 07/13/2022
"Installed damper control. Damper operation test good, no abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Bay Village, OH 44140
Angel
Job Details: 07/13/2022
Replaced wash pump assembly tested unit to make sure everything functions and that theres no leaks. Opt test ok.
We serviced a
ELECTROLUX WASHER
Model EFLS627UTTO
Near Cleveland, OH 44113
Corina B
Job Details: 07/13/2022
CC that the door is leaking. Confirmed. Found dog hair under the door. Wiped the hair off. Started a cycle with clothes. No leaks. Advised cust to wipe the bottom of the door down from hair and 1-2 tablespoons of he detergent. Opt test ok
We serviced a
SAMSUNG DRYER
Model DV405ETPASUAA
Near Cleveland, OH 44124
Brian M
Job Details: 07/13/2022
Cc of smell Found unit to have a cigarette smell but could not determine issue unit checks out good no wire damage or heater issue Advised to watch
We serviced a
AMANA WASHER
Model NTW4516FW1
Near Bedford Heights, OH 44146
Brian M
Job Details: 07/13/2022
Cc of leak Found hot valve broken Replaced using truck stock OP Test Ok ; used 1 W11210459 (VALVE) from stock
We serviced a
SAMSUNG DRYER
Model DVE45N5300WA3
Near Kent, OH 44240
Brian M
Job Details: 07/13/2022
"Cc unit not heating Found unit stuck in cool down mode Needs control and ui ; ordrng 1 DC92-01896G (Control) and 1 DC92-01607S (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS2
Near Kent, OH 44240
Brian M
Job Details: 07/13/2022
"Cc unit leaks during rinse Found vent staying open during wash cycle Needs vent ; ordrng 1 WPW10469575 (vent asm) and 1 WP8269259 (gasket), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Parma, OH 44134
David R
Job Details: 07/13/2022
"Broke off washplate, metal piece that hold it in place that connects to gearcase seized on. Tried 2 different angle grinders. Only at to take off and repair would be to cut off whole section and replaced gearcase. Customer doesnt want to go ahead with repair. ; O-emld tckt"
We serviced a
MAYTAG WASHER
Model MVWB865GC
Near Middleburg Heights, OH 44130
David R
Job Details: 07/13/2022
"Cc unit making loud noise, happened twice towards end of cycle and only for 5 secs then stops. No error codes. Ran diagnostics, all components working, no noises in spin or agitate. Found unit moved close to wall and lines/ drain hose, hitting back of unit or wall. Ran calibration cycle, good. Ran normal cycle with load of towels in to get water on them. Then ran a drain and spin cycle on max extract. Ran entire cycle. No out of place noises except for lines hitting back of unit. Cycle ended by itself. Corrected lines and hose. Tested on drain and spin and, lines not hitting. Good. Op Test Ok. SVC only."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Streetsboro, OH 44241
Brian M
Job Details: 07/13/2022
"Cc loud noise Found gearcase grinding Will need gearcase and washplate ; ordrng 1 W11393685 (Gearcase) and 1 W10902814 (washplate), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230HC
Near Chagrin Falls, OH 44023
Brian M
Job Details: 07/13/2022
Cc unit making noise Found agitator fin broken Needs agitator replaced ; ordrng 1 W11550891 (Agitator)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Orwell, OH 44076
Brian M
Job Details: 07/13/2022
Cc unit not draining Found shirt stuck in pump Removed shirt OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FTS00
Near Oberlin, OH 44074
David R
Job Details: 07/13/2022
"Evap fan assembly was not sent out, fan scroll was sent instead. Took pics for documentation. Only part that was replaced was the main control kit. Unit is not working and starting to cool, give 24 hours to cool and 24-48 hours for full bin of ice. Unit is good."
We serviced a
JENN-AIR RANGE GAS
Model SVD8310S
Near Cleveland, OH 44102
Manny
Job Details: 07/13/2022
"Cc back burner not lighting, found burner orifice clogged, clean orifice opt test ok, cleaned all burners"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44105
Corina B
Job Details: 07/13/2022
CC that the water is not cold. Checked temp 40-43*. Dispensed the water 55* advised cust the reservoir is good for about a 12 oz glass of water. Ff section is packed with food. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cleveland, OH 44105
Corina B
Job Details: 07/13/2022
CC that the unit is not cooling. Confirmed. Found the compressor is seized. Will need a new compressor. Office to reschedule appointment ; ordrng 1 W11370574 (Compressor) and 2 W11109499 (Drier)s
We serviced a
KENMORE DRYER
Model 110.64872401
Near Beachwood, OH 44122
Corina B
Job Details: 07/13/2022
CC that there is a rattling noise. Confirmed. Found the support roller seized. Replaced the dryer repair kit from t/s. Opt test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Mayfield Heights, OH 44124
Corina B
Job Details: 07/13/2022
"CC that the unit will say no water. Confirmed. Ran diag F8e1 long fill no fill, f0e7 Running Clean Washer Cycle Washer Cycle. Found the drain hose on the ground. Raised the drain hose to the sink. Started a quick wash, finished. Opt test ok."
We serviced a
MAYTAG WASHER
Model MVW6230RHW0
Near Lyndhurst, OH 44124
Corina B
Job Details: 07/13/2022
"CC that the whites senses and does not work. Started a cycle on whites, filled started to wash. Advised cust each cycle is different on how long they wash and rinse. Advised cust 1-2 tablespoons of he detergent or 1 pod. 6-8 bath towels equals a full load. Opt test ok. Cust asked about cleaning the dryer vent gave dryer vent wizards number"
We serviced a
KENMORE WASHER
Model 110.227221
Near Cleveland, OH 44143
Corina B
Job Details: 07/13/2022
CC that the timer knob spins. Confirmed. Replaced the timer. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Richmond Heights, OH 44143
Corina B
Job Details: 07/13/2022
"CC that there was a burning smell and no water goes in. Confirmed. Found the float is missing. Pressed the switch, water entered and the pump started. Will need a new float. Cust does not want to repair. ; ordrng 1 WPW10346525 (Float), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFD
Near Lakewood, OH 44107
Manny
Job Details: 07/13/2022
"Replaced potentiometer ran bake test unit reaches temp, showed customer the unit temps and showed him the difference between his thermometer temps and my temps, his thermometer is about 40 degrees off, unit is at temp test with cast iron pan with oven probe meter and laser gun thermometer, both temps are good, opt test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Strongsville, OH 44149
Gabriel P
Job Details: 07/13/2022
"Level unit,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6NHAXVA01
Near North Olmsted, OH 44070
Gabriel P
Job Details: 07/13/2022
"Found filter housing leaking also found bad harness for icemaker,ordering parts ; ordrng 1 WPW10121138 (Filter housing) and 1 WP2187467 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 07/13/2022
"Found drip pan clogged and cause a sheet off ice forming underneath bin causing door not to open unclog drip pan and drain tube in the back use shot vac so it doesnt over flood over on pan ,opt test ok also found floor damage from the water leaking took picture of warped floor ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Madison, OH 44057
Brian M
Job Details: 07/12/2022
Tightened handles OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Avon Lake, OH 44012
Angel
Job Details: 07/12/2022
Cc that unit was not cooling properly and ff section is too warm. Verified and found that evaporator was completely frosted over. Steamed out all ice and frost found thermistor out of place replaced it with new one and made sure it was properly installed and zip tied. Went into diagnostics and made sure heater was functioning as should and it was reinstalled all parts. Opt test ok.; used 1 WPW10384183 (THERMISTOR) from stock
We serviced a
WHIRLPOOL WASHER
Model LSQ9659PW2
Near Cleveland, OH 44134
Manny
Job Details: 07/12/2022
"Cc unit not working ; ordrng 1 WP8318084 (switch-lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lyndhurst, OH 44124
Manny
Job Details: 07/12/2022
"Replaced terminal block, opt test ok"
We serviced a
FRIGIDAIRE STACK W/D
Model FFLE3911QW0
Near Conneaut, OH 44030
Joe O
Job Details: 07/12/2022
"Went to install parts. Found incorrect control ordered. Main control ordered is for the dryer. Installed pressure sensor. Tested, still not reading pressure sensor. Needs washer controlTook dryer control to return. Customer paid difference in parts.Control out of stock. Office to reschedule; ordrng 1 5304511966 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Madison, OH 44057
Dan H
Job Details: 07/12/2022
"Customer complaint of screeching noise, found pulley hitting pulley shield, unit needs new belt, pulley, and pulley shield ; ordrng 1 W10721967 (Pulley) and 1 W11239857 (Belt) and 1 W11409708 (Shield)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Mayfield Heights, OH 44124
Manny
Job Details: 07/12/2022
"Cc door not sealing, door is warped, and needs to be replaced and is missing the shims on the fz and Ff doors; ordrng 1 LW10803941 (dor-fip) and 2 WP2258681W (shim)s"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Conneaut, OH 44030
Joe O
Job Details: 07/12/2022
Installed element. Tested. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chesterland, OH 44026
Corina B
Job Details: 07/12/2022
CC that there is water on the control and around the top of the washer. Confirmed. Ran diag no codes. Cust uses hot water for cycles. Advised cust this is normal due to the opening around the lid. Started a cycle. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS02
Near Chagrin Falls, OH 44023
Corina B
Job Details: 07/12/2022
Replaced the led module board. Opt test ok. Advised cust to replace the Plastic waterline with a braided flex line. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Solon, OH 44139
Gabriel P
Job Details: 07/12/2022
Found capacitor fail but also found error code on motor also valve strip ordering parts needed ; ordrng 1 W11395618 (Capacitor) and 1 W11026785 (Motor) and 1 W11590868 (Harness) and 1 W11220230 (Valve)
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Maple Heights, OH 44137
Gabriel P
Job Details: 07/12/2022
"Found unit not getting proper voltage need and electrician,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Avon Lake, OH 44012
Angel
Job Details: 07/12/2022
Cc that unit stopped making ice. Verified ice bin and it was empty removed ice maker from spot and found fill tube frozen up. Spoke with BJ to see if unit had a service pointer on it and he found a air handler kit to help with moisture and freezing up inside the ice compartment and also will be ordering valve and ice maker.; ordrng 1 243297613 (Ice maker) and 1 5303918784 (Air handler kit) and 1 242253002 (Valve) and 1 241963102 (Air duct)
We serviced a
MAYTAG DISHWASHER
Model MDB4709PAM3
Near Streetsboro, OH 44241
Corina B
Job Details: 07/12/2022
"Replaced the heater. Tightened the supply line, was leaking. Ran a calibration. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GYE22GENBDS
Near Elyria, OH 44035
David R
Job Details: 07/12/2022
"Cc unit water dripping from icemaker when water being called. Found icemaker under dispenser had ice build up. Cleared ice, turned icemaker back on. Showed customer. Advised ice could of got on flap door from dispenser and caused warm air to get in unit. Good, ice maker working correctly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FVGXVS00
Near Mentor, OH 44060
Jason N
Job Details: 07/12/2022
"Cc unit water dispense drippingCustomer stated the water dispense is leaking, so he had to turn the water off. Turned water on to unit, verified a slow drip from dispense tube. Ensure filter was installed fully, checked door push connector. Advised customer that it most likely is the inlet valve not sealing properly anymore. Quoted for valve replacement. ; ordrng 1 W10408179 (Inlet valve)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model PRMC2285AF-CNA
Near Fairport Harbor, OH 44077
Dan H
Job Details: 07/12/2022
"Installed new user interface , op test no good , new user interface is dead, reordering user interface ; ordrng 1 5304523018 (Ui)"
We serviced a
GE REFRIGERATOR
Model GTS18WCMCRWW
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/12/2022
"Cc that the unit is leaking. Confirmed. Found drain tube clogged. Unclogged drain tube, and dumped water. Pass. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY05
Near North Ridgeville, OH 44039
Marie V
Job Details: 07/12/2022
"Cc that the fresh food is not cooling. Took temps 69* fresh food and -4 freezer. Verify heater circuit 24ohms . Good. Set unit to defrost, no voltage going to heater. Unit will need new board.; ordrng 1 WPW10503278 (Control), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Mentor, OH 44060
Jason N
Job Details: 07/12/2022
"Cc unit upper rack disengaged Found left side track had pulled out of tub wheel assembly, back stop had popped off the back. No damage to track or stop clip. Reinstalled slide and stop. Reinstalled top rack. Ensure all rack components working properly. Op test good."
We serviced a
KITCHENAID WALL OVEN
Model KODT107ESS01
Near Solon, OH 44139
Corina B
Job Details: 07/12/2022
"Replaced the upper blower fan, thermal fuse and thermistor. Heated ovens. Opt test ok. ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model WGD7300XW0
Near Shaker Heights, OH 44122
Corina B
Job Details: 07/12/2022
"CC that the unit is not heating. Confirmed. Found the thermal fuse is open. Will need a fuse. Brought the igniter back for return. Cust is going to call office to make payment.; ordrng 1 WP3390719 (Fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Westlake, OH 44145
Angel
Job Details: 07/12/2022
Cc that dishes were not getting very clean. Tested unit and wash pump and everything is working found filter dirty explained to customer the importance of clean filter and to prime the hot water before starting unit. Unit working as designed. Opt test ok.
We serviced a
KITCHENAID COMPACTOR
Model KTTS505ESS0
Near Beachwood, OH 44122
Gabriel P
Job Details: 07/12/2022
Unit working as design
We serviced a
MAYTAG DISHWASHER
Model MDB8949SAM1
Near Shaker Heights, OH 44120
Gabriel P
Job Details: 07/12/2022
"Replace console,also ran a cycle opt test ok"