Local Reviews
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Brian M.
RGD4340SQ1 ROPER DRYER Cc that unit does not heat Removed vent started unit , unit is heating as it should Customer needs to clean or replace vent ; Job Cmpltd
Brian M.
WRX986SIHZ00 WHIRLPOOL REFRIGERATOR Customer showed pop Cc of ice build up on upper left hand side of freezer Found gasket not hitting Steamed gasket to form it back into place OP TEST OK ; Job Cmpltd
Brian M.
MVWX500XL0 MAYTAG WASHER Installed control Ran auto test and calibration OP TEST OK ;
Brian M.
GW395LEGQ6 WHIRLPOOL RANGE Cc that unit is dead after trying to use burners Found control getting power but not sending power to switches Needs control board Control is no longer available for order
Corina B.
MEDB765FW0 MAYTAG DRYER CC that the unit stops when running and the clothes are still wet. Will not go into diag. Started unit would run for 2 minutes and shut off. Will need a main control and UI. Called SM to order parts. ; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)
Jeff M.
WHIRLPOOL WASHER LSR8244EZ1 he parts arrived as I was taking machine apart I remove the gear casing found the internals of the clutch shattered and submerged in grease and oil needs a new drive in clutch clutch assembly; ordrng 1 285785 (clutch) and 1 W10820043 (BASKET DRIVE ), schdld next appmnt for 8/3 FRI 8-12,
Jeff M.
FRIGIDAIRE REFRIGERATOR FGHC2331PFAC Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
KITCHENAID DISHWASHER KDTE254ESS Installed new part unit op tested good. Customer forgot to mention on the upper rack the foldable prongs the clips r missing ; ordrng 2 WPW10082853 (CLIPS)s, schdld next appmnt for 8/3 FRI 8-12
Jeff M.
WHIRLPOOL REFRIGERATOR ED2LHAXMQ10 The unit is leaking right behind the filter housing needs a new filter n filter housing; ordrng 1 EDR5RXD1 (FILTER ) and 1 WP2186443 (FILTER HOUSING ), schdld next appmnt for 8/3 FRI 8-12
Jeff M.
MAYTAG REFRIG/TOP-FREEZ MFT2776FEZ00 Installed new part unit op tested good ; Job Cmpltd
Dan H.
JFX2897DRM02 JENN-AIR REFRIGERATOR Installed new door and hinge, op test good ; Job Cmpltd
Jeff M.
WHIRLPOOL REFRIGERATOR WRF535SMBM00 nstalled new part unit op tested good. The condenser was beaver clean vary dirty. The temps in the unit where normal ; Job Cmpltd,
Dan H.
GI6FARXXF05 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, freezer section gasket is good and sealing, found rainstorm fresh food section door gasket torn, unit needs new door gasket; ordrng 1 W10443238 (SEAL)
Arthur V.
GE REFRIGERATOR PSCS3RGXGFSS Istalled the the cust I explained to her about 4 hours per cycle but because of the new water filter it might take longer by tomorrow she should have ice; Job Cmpltd,
Jeff M.
WHIRLPOOL RANGE WFG525S0HZ0 Installed new part unit op tested good ; Job Cmpltd,
Gail V.
WHIRLPOOL RANGE WFG320M0BW0 Replaced ignitor. Now drawing 3.5 amps. Op test good. ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
Dan H.
KDTE104ESS4 KITCHENAID DISHWASHER Customer complaint that door is hard to close, found unit mounted through plastic caps in side and preventing door from closing(see pics), removed screws and mounted under plastic caps, op test good ; Job Cmpltd
Gabriel P.
WHIRLPOOL WASHER WTW7800XW2 washer stop mid cycle, ran diagnostics ,bearings are loud ,sounds like a train,also has and rps sensor failure need to replace both,customer will not repair this is an estimate only
Arthur V.
WHIRLPOOL REFRIGERATOR WRF560SMYM05 Replaced ui assembly. Op test good. Took old part for core return. ; Job Cmpltd,
Dan H.
GIE18GCHHRSA GE REFRIGERATOR Customer complaint that freezer section door pops open, raised legs in front to raise unit, door closes itself now, op test good ; Job Cmpltd
Dan H.
WTW5000DW0 WHIRLPOOL WASHER Customer complaint of unit leaves detergent stains on everything and customer cannot get it to work, unit unplugged when tech arrived, plugged unit in, unit was paused, unpaused, unit continued cycle, cancelled, ran diagnostics found f8e1(long/no fill) error code, found hot water supply valve in off position, opened hot water supply valve, both valves are working, started normal wash cycle, unit filled and advanced to wash cycle, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , op test good ; Job Cmpltd
Macaulay G.
GDT580SSF8SS GE DISHWASHER Found no problems. All tested ok.
Corey L.
WASHER MAYTAG MVWC360AW0 Installed agitator, op test good
Macaulay G.
WRF993FIFM00 WHIRLPOOL REFRIGERATOR Defrosted fresh food evaporator and replaced Orion board. All tested ok.; Job Cmpltd
Macaulay G.
MEW7630DS02 MAYTAG WALL OVEN Unit has error F5E1 for door latch error. Called whirlpool tech line about sinking and flaking of oven liner in top and bottom ovens. Steve had me take pictures of both Latch number W10883049. SR# 7722593559
Arthur V.
WHIRLPOOL WASHER WTW7040DW2 Customer complaint of a loud high pitched noise when filling. Tested both hot and cold water settings. No unusual noises. Tested several times no noise tested using cycle most common to customer mixed with the color fast option No noise. We tried again with a load of towels. No noise. Unit did not make any unusual noises while testing many times Could be a possible water pressure issue in the home. ; Job Cmpltd
Arthur V.
MAYTAG DISHWASHER MDB6601AWW Customer states that the unit gets very loud after running about ten minutes—— first i checked for obstructions by the impeller none found. Cycled unit for 20 min no loud noises. Checked under unit no leaks. Unit is working as designed..could not duplicate issue Cleaned out spray arms. ; Job Cmpltd
Gabriel P.
WHIRLPOOL REFRIGERATOR WRT518SZFM00 door wasn’t closing all the way.found ice building up top corner,I steam ice took door out put in washer on on hinge opt test ok ,check gasket opt test ok ; used 1 487576 ([Alt for WP487576]) from stock
Arthur V.
WHIRLPOOL WASHER LAT9634AAE Installed cap for spout. Op test good no leaks Left mat ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL DISHWASHER WDF520PADM7 Found pieces of glass in drain pump Removed. Unit draining now ; Job Cmpltd,
Chad P.
WTW5000DW WHIRLPOOL WASHER No stored faults in system. Found front left leveling leg backed upward. Corrected leveling leg and ran service mode. Op test ok. ; Job Cmpltd
Arthur V.
WHIRLPOOL RANGE WFG320M0BW0 Replaced ignitor. Now drawing 3.5 amps. Op test good. ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL OTR MICROWAVE UMV1160CW3 Installed bulb, socket, door switches and control, op test ok; Job Cmpltd,
Robert A.
FRIGIDAIRE REFRIGERATOR LGHB2867PF7A Installed seal kit and fan, op test ok; Job Cmpltd,
Chad P.
WED49STBW1 WHIRLPOOL DRYER Found heater housing making a squeaking noise. Tightened housing. Op test ok. Advised on venting and power cord to unit will need to be replaced as it is going bad. ; Job Cmpltd
Robert A.
WHIRLPOOL REFRIGERATOR GB2FHDXWQ01 Found evap frozen, put into forced defrost, comp still running, turned off, comp still running, heater and bimetal good, needs control, replaced control, cleared evap, op test ok; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD15220) from stock, Cllctd $435.65 CC Ref # 1192745701, Job Cmpltd,
Chad P.
MFI2570FEZ MAYTAG REFRIGERATOR Installed chute and solenoid. Op test ok. ; Job Cmpltd
Chad P.
JGD3536GS00 JENN-AIR COOK TOP Verified burner cap at fault. Replaced burner cap. Op test ok.; Job Cmpltd
Corina B.
WDT720PADM2 WHIRLPOOL DISHWASHER CC that the unit is leaking. Found the water mat is wet by the door. Found the screws to the unit are not tight. Raised the feet on the tub. Ran unit for 15 minutes. Optest ok. ; Job Cmpltd
Corina B.
MFI2569YEM2 MAYTAG REFRIGERATOR CC that the fz is peeing, found the drain hole is clogged. service pointer W10632338 c special project S38253 will cover the part. One of the drain tubes was missing the gasket. Optest ok. ; used 2 W10619951 (TUBE-DRAIN)
Corina B.
MVWB755DW0 MAYTAG WASHER CC that the unit does nothing. Ran diag F7e9 Locked Rotor, start a drain and spin, would not do anything. Basket spins free. The cold water vavle hum does not put water in. Checked the rpm sensor, good. Will need a main control and a UI
Corina B.
WFE505W0HW0 WHIRLPOOL RANGE CC that the bottom drawer does not sit correctly. Found the lt hand side is not sitting flush with the cabinet. RT side is sitting flush with the side. The frame is bent. Took pic. Cust is returning unit to Lowes. ; Job Cmpltd
Robert A.
MAYTAG WASHER MVWB725BW0 Ran unit, bearings bad, needs bearing kit, replaced bearings, ran unit, op test ok; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT3L1SZYB00 Recovered refrigerant, replaced evap, comp and drier, pulled 28”vac w/pump, watched, charged 3.7oz r134a, unit cooling, pressures good, op test ok; used 1 TJAF1200 (PROCESS STUB), and 1 W10896690 (8/8 COUPLER) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR WRT3L1SZYB00 Recovered refrigerant, replaced evap, comp and drier, pulled 28”vac w/pump, watched, charged 3.7oz r134a, unit cooling, pressures good, op test ok; used 1 TJAF1200 (PROCESS STUB), and 1 W10896690 (8/8 COUPLER) from stock, Job Cmpltd,
Brian B.
WHIRLPOOL MICROWAVE UMV1160CW3 nit not heating and mag making loud noise. Checked voltage on primary winding. 120v when turn on. Problem on high voltage side. Will need mag, and diode. Will also order cap to make sure unit only has to be pulled down one time. Office to order parts .; ordrng 1 W10492278 (diode) and 1 W10850446 (CAPACITOR) and 1 WPW10693025 (MAGNETRON), schdld next appmnt for 8/6 MON !,
Brian B.
WHIRLPOOL REFRIGERATOR WRV986FDEM01 Verified pop through entitlement and sent pic of invoice. Found machine at room temp, compressor running. Used one tap from t/s to check low side pressure. Placed control into step 4-1, valve went to home, 4-3, valve closed compressor running, no change in pressure, step 4-4 and 4-5, no change in pressure. Called EB, he said he would replace compressor and probable leak in ff evap. Office to order parts. 4 to 5 hrs for return visit. ; ordrng 1 W10286069 (drier-uv) and 1 W10832994 (COMPRESSOR) and 1 W11116006 (EVAP), schdld next appmnt for 8/3 FRI ! [
Brian B.
WHIRLPOOL REFRIGERATOR WRS325FDAM04 Found machine at room temp , compressor very hot. Used one line tap from t/s to check low side pressure. Equalized pressure with machine off, 78 psi. Compressor would not restart when plugged back. Hooked up test box. Just hums , will not start. Will need new compressor. Will give est. . Customer does not want to repair at this time, he will call whirl for assistance. Do not order parts.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock, Job Cmpltd
Brian B.
FRIGIDAIRE RANGE FPEW3085KFB CC that oven temp too hot. Heated oven to 350. Actual temp was 450. Oven is 100 deg over. Removed and Ohmed out sensor at room temp, 1020 ohms, correct. Will need new oven control and sensor. Will give est. customer does not want to repair at this time. Do not order parts. Paid sc, good for 30 days.; , Job Cmpltd
Brian B.
FRIGIDAIRE RANGE FPEW3085KFB CC that oven temp too hot. Heated oven to 350. Actual temp was 450. Oven is 100 deg over. Removed and Ohmed out sensor at room temp, 1020 ohms, correct. Will need new oven control and sensor. Will give est. customer does not want to repair at this time. Do not order parts. Paid sc, good for 30 days.; , Job Cmpltd
Brian B.
WHIRLPOOL WASHER WTW4815EW1 Correct address is 635, not 645. CC of no cold water. Ran diag, f8e5, hot and cold reversed. Corrected hoses and ran calibration and auto test. Ran manual diag and checked hot and cold water. Both are working. Op test ok.; Job Cmpltd,
Gabriel P.
WHIRLPOOL DRYER WED4815EW1 Replace thermal cut off,opt test ok also notice there was 240v going to heating element but it wasn’t turning it on replace with truck stock ,opt test ok; used 1 279838 (ELEMENT) from stock
Gabriel P.
MAYTAG WASHER MVWX655DW1 Replace gear case and nut ran diagnostics test,calibration first then auto test,opt test ok
Brian B.
KITCHENAID COMPACTOR KUCP02IRBS1 Replaced start switch. Tested unit. Op test ok.; Job Cmpltd,
Dan H.
WTW5600XW3 WHIRLPOOL WASHER Installed new gearcase, op test good ; Job Cmpltd
Dan H.
WOS51EC0AS00 WHIRLPOOL RANGE Installed new thermal fuse , op test good ; Job Cmpltd
Macaulay G.
WFE540H0AS0 WHIRLPOOL RANGE Replaced bake element. Tested and found that when bake element shorted to cabinet, it also damaged control. Control board is unable to send 120 volts to bake element, not completing 240 circuit. Office to order control board.; ordrng 1 WPW10586736 (cntrl-elec)
Dan H.
MDB7749AWW2 MAYTAG DISHWASHER Customer complaint that unit will not start, confirmed, found bi metal open, jumped out, user interface powered up, unit needs new bimetal ; ordrng 1 W10258275 (BI METAL)
Dan H.
KSSS48QDX05 KITCHENAID REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees , freezer section temperature at 25 degrees, found evaporator fan running slow, evaporator is recieving 120vac, found frost build up on evaporator fan blade, removed, evaporator fan started spinning at full speed, found fresh food section door gasket not sealing unit needs new control and door seals, control is no longer available ; ordrng 1 2004005 (CNTRL) and 1 2188319A (SEAL) and 1 2188321A (SEAL)
Macaulay G.
WMH78019HZ0 WHIRLPOOL MICROWAVE Fuse is open that was previously installed. Found was was not on the cavity fuse. Installed wire and put in fuse from truck stock, fuse opened again. Magnetron tested shorted. Office to order new fuse for truck stock, new fuse for unit, magnetron, and diode.; ordrng 1 W10138793 (fuse) and 1 W10818686 (magnetron) and 1 WPW10575765 (diode), used 1 W10138793 (FUSE, MICROWAVE)
Macaulay G.
WDP370PAHB0 WHIRLPOOL DISHWASHER Dishwasher is receiving 120 volts to valve but not opening. Office to order valve. Did not put mitigation mat down, unit is portable.; ordrng 1 W10327250 (fill valve assy)
Macaulay G.
MBF1958FEW00 MAYTAG REFRIGERATOR Replaced control and programmed. All tested ok.; Job Cmpltd
Macaulay G.
MVWX655DW1 MAYTAG WASHER Customer does not like that water does not fill above clothes. Informed that this is how the machine operates. Ran calibration cycle to attempt to make water level more fitting for customer. All functions tested ok. Put mitigation mat under washer.; Job Cmplt
Chad P.
ARB220RCB AMANA REFRIGERATOR Found compressor start device failed. Replaced. Op test ok. Advised 24 hrs for normal cooling to resume. ; used 1 8201786 (STARTER) from stock, Job Cmpltd
Chad P.
GMC275PRQ01 WHIRLPOOL MICROWAVE Installed control panel. Op test ok. ; Job Cmpltd
Chad P.
JDB9200CWS2 JENN-AIR DISHWASHER Installed drain house. Op test ok. ; Job Cmpltd
Chad P.
WRS526SIAE WHIRLPOOL REFRIGERATOR Found damper cannot find its home position. Needs damper assy replaced. ; ordrng 1 W10814173 (DIFFUSER)
Chad P.
WOC54EC7AS00 WHIRLPOOL MICROWAVE Found screws missing and screw grommets missing. Needs all screws and grommets replaced. Will require two techs to get set on rear brackets correctly. ; ordrng 4 W10759525 (grommet)s and 4 WP4448950 (SCREW, INSTALL)
Corina B.
WZF34X16DW04 WHIRLPOOL FREEZER Recovered refrigerant, replaced comp, evap and drier, pulled 28"vac w/ pump, watched, good, charged 3.5oz r134a, unit cooling, pressures good, op test ok; used 1 W10843121 (DRIER) from stock, Job Cmpltd
Brian M.
FGHF2366PFEA Frigidaire Refrigerator Cc of no ice Ran ice maker test all is working as it should OP TEST OK
Paul P.
GI0FSAXVY05 Whirlpool Refrigerator Replaced power control board. Unit displaying PE0000, programmed with serial code for unit. Refrigerator starting running properly.
Corey L.
FAV6800AWW Whirlpool Washer Customer complaint washer is not working, says od when pressing start button, confirmed display reads of when selecting start, ran diagnostics no codes found, ran service lid lock test, lid locked and unlocked, the input to the control was reading lid closed no matter if it was open or closed, ohmed out purple and orange on the p3 connector and lid open or closed had no change in continuity, should read op when lid is open, unplugged and replugged in wire harness ad lid lock LH and unit is now registering the lid when open and closed, now the unit will start a cycle, customer still would like lid lock replaced; ordrng 1 WP25001048 (latch 101.73)
Arthur V.
MAYTAG WASHER MVWC565FW0 Found unit had 2 error codes both for the door lock. Cleared codes ran a auto test passed. Ran a re calibration cycle passed. All functions working. Tested door in spin no good needs door lock assy. Replaced door lock and recalibrated Op test good Took new unused part for return ; used 1 W10838613 (LATCH) from stock, Job Cmpltd,
Brian B.
WHIRLPOOL REFRIGERATOR WRT519SZDM02 Checked temps , 30 ff, 8 freezer. Food still freezing. Called TL, Robert, 7722586228. Removed ff sensor and placed in ice water. 7.6 k ohms, should be 8.8 k at 32 deg. Will need ff sensor. He said freezer sensor can also control run time. Will replace both sensors and control to be sure machine is working after next visit. Office to order parts. Customer needs last appt to be sure parts are there. ; ordrng 1 W10838965 (FF THERMISTER ) and 1 W11223731 (CONTROL BOX) and 1 WPW10384183 (FREEZ THERMISTER ), schdld next appmnt for 8/1 WED 3-5
Macaulay G.
WED4815EW1 WHIRLPOOL DRYER Found start winding of motor open again. Replaced motor from truck stock. Tested ok.; used 1 279827 (MOTOR)
Chad P.
MVWC416FW1 MAYTAG WASHER No top of agitator. Need to order. ; ordrng 1 W10836692 (AGITATOR. TOP)
Corina B.
WDT720PADM2 WHIRLPOOL DISHWASHER Replaced the pump and motor. Optest ok. ; Job Cmplt
Jeff M.
ADMIRAL REFRIGERATOR LTF212ARW The unit is not cooling this unit has hidden condenser coil‘s not accessible by the customer. They were fairly clean. Evaporator has a slight frost pattern. Compressor is pulling .85 A. Customer will buy a new refrigerator it appears it to be a CFC issue given the age not worth fixing; Job Cmpltd
Jeff M.
MAYTAG REFRIGERATOR MFT2776DEM02 \55° in the fridge I found the condenser with a thick coating of dust. Recommended for it to be cleaned wait 24 hours unit should test good; Job Cmpltd, saved tckt [SdLink
Jeff M.
MAYTAG REFRIGERATOR MSD2351HEQ Water valve is not opening allowing water to flow needs new water valve; ordrng 1 WP67005154 (WATER VALVE ), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/2 THU 8-12
Arthur V.
FRIGIDAIRE DISHWASHER LGID2475QF6A Replaced drain pump. Op test good. Much quieter now ; Job Cmpltd
Dan H.
MGDC200XW2 Maytag Dryer Customer complaint of loud noise, started timed dry cycle, no unusual noises heard, rollers, slides, and idler pulley are all in good condition, unit is operating as designed
Macaulay G.
MVWC360AW0 Maytag Washer Tested washer. Found error for not reaching target rpm and for basket fault sensor. Tested in manual cycle, bearings are grinding terribly. Office to order gear case. Put mitigation mat under washer.; ordrng 1 W11035747 (gearcase)
Dan H.
WED72HEDW0 Whirlpool Dryer WED72HEDW0
Arthur V.
WHIRLPOOL WASHER WTW7000DW0 Found washplate stripped out. Needs washplate and bolt ; ordrng 1 W10752283 (washplate), schdld next appmnt for 8/3 FRI !,
Brian M.
LFFH21F7HWG Frigidaire Refrigerator Cc that unit will not cool Found power going to unit And start device has 4.5 amps Compressor not running Customer does not want to repair
Chad P.
HVM1540DN1WW GE Micro Oven ound control membrane shorted and selecting options on its own. Needs control panel replaced. Cust likely will be replacing unit.
Gabriel P.
WRT318FZDM02 Whirlpool Refrigerator Back panel freezer was frozen,steam back panel remove panel found fan burn out replace fan motor and blade,opt test ok ohm thermister is ok
Macaulay G.
MVWB765FW2 Maytag Washer MVWB765FW2
Dan H.
RTW4516FW2 Roper Washer Installed new valve, op test good
Brian B.
AMANA WASHER NTW4516FW2 Replaced valve. Had previously replaced cam. Ran calibration and auto test. All functions normal, op test ok. Advised customer that floor drain is clogged. Machine in basement, no mat. ; Job Cmpltd,
Robert A.
KITCHENAID REFRIGERATOR KSC24C8EYP02 Recovered refrigerant, replaced comp, drier and ff evap, pulled 28”vac w/pump, watched, no change, charged 5.3oz r134a, ran test 4, good, op test okNote no water filter, water will not workAllow 24 hrs for proper cooling, ; used 1 TJAF1200 (CHARGING TUBE), 1 W10896689 (5/4 COUPLER), and 2 W10896710 (5/5COUPLER) from stock, Job Cmpltd,
Dan H.
GZ25FSRXYY2 Whirlpool Refrigerator Customer complaint that unit is not making ice, ice maker is not cycling, ice maker is recieving 120vac , unit needs new ice maker , customer does not want repair at this time; ordrng 1 W10882923 (icemaker)
Macaulay G.
KSC23C8EYB02 Kitchenaid Refrigerator Refrigerator drain was clogged up, causing compartment to leak. Cleared drain line and sealed hole where water was getting through. All tested ok
Chad P.
WRF989SDAB02 Whirlpool Refrigerator Defrosted evap and installed fan. Op test ok. 24 hrs for normal cooling to resume. ; Job Cmpltd
Holly B.
GDT580SMF8ES GE Dishwasher Installed drain pump And basket kit OP TEST OK
Paul P.
WTW5000DW1 Whirlpool Washer Ran diagnostic on washer, no trouble codes came up. Ran calibration on washer, went over water line connection with customer. Did not leave mitigation mat, washer is not currently connected to water.
Corey L.
MVWB850YG1 Maytag Washer Customer complaint washer says ul randomly and doesn’t spin clothes all the way out, found basket tight on shaft not allowing it to float causing it to bind, unit needs bearing kit,
Dan H.
WTW7040DW0 WHIRLPOOL WASHER Customer complaint that unit shuts off during sensing cycle, started normal wash cycle, unit filled and advanced to wash cycle, ran diagnostics found f7e5(locked rotor) and f6e2(serial communication error), found rotor hitting washer pan, raised feet, harness between user interface and control is good, unit needs new control and user interface ; ordrng 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy)
Dan H.
FFFH21F4QW0 FRIGIDIARE REFRIGERATOR Customer complaint of frost build up on top, door gasket is in good and sealing, no other air leaks found, unit is operating as designed ; Job Cmpltd
Macaulay G.
KFIS29PBMS02 KITCHENAID REFRIGERATOR Found refrigerant leak at fresh food evaporator. System is almost empty of refrigerant. Compressor has become very noisy due to leak.; ordrng 1 W10276644 (compressor) and 1 W11116006 (evaporator)
Macaulay G.
WDTA50SAHZ0 WHIRLPOOL DISHWASHER Dishwasher is filling with water but not washing. All connections are solid. Office to order sump and motor assembly. Put mitigation mat under dishwasher.; ordrng 1 W11087376 (pump&motor)
Macaulay G.
NTW4516FW2 AMANA WASHER Found error for lid lock. All components tested ok in manual test mode. Ran calibration. Calibrated ok.
Chad P.
WRF535SWHZ WHIRLPOOL REFRIGERATOR Found doors not level. Leveled doors. Advised on temps settings. They are backwards in the manual. Corrected settings and advised on moisture control. Op test ok. ; Job Cmpltd
Chad P.
WDT780SAEM1 KITCHENAID DISHWASHER Installed adjuster kit. Op test ok. ; Job Cmpltd
Corina B.
MVWC416FW1 MAYTAG WASHER CC that the unit does not pump water. Ran diag no codes. Ran a calibration. Started a normal load and a drain and spin. Optest ok.; Job Cmpltd WFW5090GW WHIRLPOOL WASHER CC that the unit does not cycle. Hooked unit to water started a normal load and a drain and spin. Optest ok. ; Job Cmpltd
Corina B.
KGCU463VSS00 KITCHENAID COOK TOP CC that the RT front burner is not working. Cleaned the burner. Optest ok.; Job Cmpltd
Jeff M.
FRIGIDAIRE DISHWASHER FGHD2465NF1A Installed new part unit op tested good ; Job Cmpltd,
Brian B.
KITCHENAID REFRIGERATOR KRFC300ESS01 Verified pop, sent pic. Found display set to Celsius. Advised customer how to switch back to Fahrenheit. Set controls to normal. All functions normal. Op test ok. ; Job Cmpltd
Paul P.
NED4655EW1 Whirlpool Dryer Tested dryer, found rubber bearing around motor mount had come apart, replaced with blower motor OUT OF TRUCK STOCK. Tested dryer, now operating properly.; used 1 279827 (MOTOR)
Corey L.
WRF560SMYM05 Whirlpool Refrigerator Installed new tracks, found freezer door rubbing on frz floor causing door not to shut easily every time, adjusted door, op test good; Job Cmpltd,
Jeff M.
WHIRLPOOL REFRIGERATOR WRB322DMBW Both mounting screws for the door handle is stripped out no way to fix needs the door to be replaced in order to get the handle to actually stay on the door. Customer will call when he receives the door ; ordrng 1
Arthur V.
WHIRLPOOL REFRIGERATOR KRFC300ESS01 Pulled unit out. Took off back. Small amount of water in evap pan which is normal. Took sample of water and showed cust no odor. Unit is operating as designed ; Job Cmpltd,
Dan H.
KUDS30IVSS3 KITCHENAID DISHWASHER Installed new wheels and rinse aid cap, op test good ; Job Cmpltd
Macaulay G.
KTRC19MKWH03 KITCHENAID REFRIGERATOR Upon arrival, customer already had unit defrosted and taken apart. They also put it back together after repair. To fix issue, I used an aluminum strip to wrap around the heating element and put I to drain hole to prevent it from freezing.
Macaulay G.
WMH31017HS0 WHIRLPOOL MICROWAVE Replaced magnetron, diode, and magnetron thermostat. All tested ok. Heated properly.; Job Cmpltd
Robert A.
JENN-AIR MICROWAVE JMC9158AAS Found switch bracked broken, needs bracket and switches bracket nla Cust to replace; ordrng 1 4392027 (SWITCH57.35) and 1 56001100 (SWITCH656) and 1 8183558 (BRACKET 2394 NLA), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, job compltd
Robert A.
KITCHENAID DISHWASHER KUDC10FXSS5 Cleared debris from around float, ran diagnostic cycle, no water entering unit, watched cycle, op test ok; Cllctd $96.02 CC Ref # 1191602419, Job Cmpltd,
Brian B.
MAYTAG DISHWASHER MDB7749SBW3 , Found panel not responding. Removed panel, found burning and silver migration on ribbon. Called Whirl TL, butch. He gave an code for panel. Customer to pay sc and labor. S25462. ; ordrng 1 W10811166 (PANEL), schdld next appmnt for 8/2 THU !,
Brian B.
WHIRLPOOL OTR MICROWAVE WMH31017HZ2 Replaced board to switch. Unit has 2 switches on top and 2 on bottom . Per wiring diag, it is only supposed to have 3 switches. Also, found frame damage. Front face of unit is bowed out above top interlock and wire cover is bent above panel. Called whirl TL/ Andrew, sr # 7722579955. He said he never heard of a unit with 4 interlock switches. Due to frame damage and switch problem advised that they will contact customer or us if they need more info. Brought back core.; Job Cmpltd
Gabriel P.
JFC2290REM00 JennAir Refrigerator Replace door opt test okay
Brian M.
LFH17F3QWA Frigidaire Freezer Cc that unit was not working Freezer at -20 Could not get unit to shut off And clip on defrost timer broken Needs thermostat and defrost timer replaced ; ordrng 1 297318010 (timer) and 1 5304513033 (TEMP CONTROL ),
Brian M.
WRS555SIHZ00 Whirlpool Refrigerator Cc that light is out in freezer Found bulb not making contact.. screwed bulb all the way in OP TEST OK
Corey L.
MFD2561HEW Whirlpool Refrigerator Customer complaint of a whistling sound when dispensing water, confirmed found water head leaking when filter was removed, plate cracked at clip, unit needs new bracket and water head; ordrng 1 WP67001668 (plate- fil) and 1 WP67004106 (head- wate)
Brian M.
KUDH230BWHO Kitchenaid Dishwasher c that unit does not always wash Found start switch stuck down can not get it to pop back into place Found timer not advancing and knob missing Timer and start switch are no longer available ; ordrng 1 9741692 (timer) and 1 9741878 (switch,program) and 1 WP9741853 (knob-timer)
Brian M.
NTW4516FW1 Amana Washer Installed gearcase Ran Auto test and calibration OP TEST OK
Paul P.
WDT780SAEM2 Whirlpool Dishwasher Found stop off on top right track, office to order stop. Ran dishwasher through test, all working properly except no rinse aid in dispenser. Advised customer on use of rinse aid Set down water mitigation mat.; ordrng 1 WPW10508950 (stop)
Corey L.
WTW5000DW0 Whirlpool Washer Customer complaint washer stuck in sensing will not advance, ran diagnostics no codes found, found washplate loose, removed wash plate and teeth are completely worn off, unit needs new wash plate; ordrng 1 W10752283 (washplate)
Corey L.
KBFC42FTS00 Kitchenaid Refrigerator Customer complaint leaking under freezer sometimes and frz door doesn’t shut all the way, found several ice cubes have fallen behind bottom drawer not allowing it to shut all the way, also frz floor is frozen, the evap drain tube was clogged quoted to clear, ok, cleared ice and clog in drain tube, op test good
Gabriel P.
MVWC425BW0 Maytag Washer Cc stops in spin cycle,found oil underneath bearings customer need new gear case,when I diagnose found and error code f7e1 fault is when controls cannot determines the speed of basket
Gabriel P.
WRS325FDAM04 Whirlpool Refrigerator Cc compresor don’t start,check voltage to starter 120v,jump start compressor turn on and over heat but then it turn off ,I read an amperage 1.73,also customer fridge is on garage it wasn’t turn on when I got there.and told customer to leave fridge plug in for 24 hour and we reschedule
Arthur V.
HOTPOINT WASHER HSWP1000M4WW Installed new spring assembly. No good. Unit will need new base Assy. Pulley and nut this repair requires extra time. 3 count job. ; ordrng 1 WH07X10019 (drive pulley) and 1 WH2X1203 (nut pulley) and 1 WH46X10145 (base asm), schdld next appmnt for 8/3 FRI ! [***],
Dan H.
WRT318FMDB01 WHIRLPOOL REFRIGERATOR Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.16oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 2 W10890087, 1 W10890099, 1 W10890115, 1 W10890126, 1 W10890131, and 1 W10890290 from stock, Job Cmpltd
Dan H.
MGDC215EW2 MAYTAG DRYER Installed new thermostat and coils, op test good ; Job Cmpltd
Dan H.
C301 JENN-AIR COOK TOP Customer complaint that rear elements are not working, found mounts for infinite switch broken and not allowing switch to be pressed in to turn on unit needs all new infinite switches; ordrng 4 700855K (switch kit)s
Macaulay G.
MGD9700SQ0 WHIRLPOOL DRYER Control board not sending voltage to motor. Office to order control.; ordrng 1 WP8546219 (cntrl-elec)
Macaulay G.
ABB1921BRB00 AMANA REFRIGERATOR Evaporator coil not defrosting. ordrng 1 WPW10503278 (refer elect cont brd)
Macaulay G.
WRX735SDBM04 WHIRLPOOL REFRIGERATOR Found cubes were frozen up and causing ice bucket to not be able to turn auger. Advised to empty ice bucket at least once a month to keep ice fresh. Also, put spacer on left door to press boot switch more. Used spacer from truck stock. All tested ok.; used 1 WP2177331 (DOOR SPACER)
Macaulay G.
WRF560SMYW05 WHIRLPOOL REFRIGERATOR Could not get noise to duplicate. Advanced icemaker. No noises. Shut off refrigerator and started again to hear compressor, but no irregular noise. Advised customer to record when issue occurs again.; Job Cmpltd
Chad P.
WFG540H0ES WHIRLPOOL RANGE Fr burner very slow to ignite if it does at all. Ignitor is sparking. Needs burner and cap replaced. ; ordrng 1 WPW10183374 (CAP KIT ) and 1 WPW10515455 (BURNER )
Chad P.
PSS26SGPASS GE REFRIGERATOR Found unit showing 31 in ff section. Freezer checks good. Cc that this are freezing in the crispers. Cust cool passes tests. All thermistor pass and control passes on board test. Reset control through diagnostics and restored factory defaults. Advised to monitor for 24 hrs.
Chad P.
MDB4949SDE1 MAYTAG DISHWASHER Replaced disp and ran normal wash 2x. Op test ok. Used part WPW10629971 that Cust had. ; Job Cmpltd
Chad P.
MEDC215EW1 MAYTAG DRYER Found push to start button disconnected. Connected and ran timed dry. Op test ok. ; Job Cmpltd
Chad P.
VAW3584GW1 CROSLEY WASHER Found unit only getting hot water. Giving long fill no fill error code. Found fill valve connection not seated. Corrected. Op test ok. ; Job Cmpltd
Corina B.
KBLC36FKS00 KITCHENAID REFRIGERATOR Replaced the waterline. Will need a John guest fit.
Corina B.
GTW680BSJ1WS GE WASHER CC that the washer does not spin the clothes out. Ran diag fault code 4 Reset Monitor Mode Shifter. Started a drain and spin and unit went into a spin.
Corina B.
EIED50LIW2 ELECTROLUX DRYER CC that error e64 comes up. Started unit e64 comes up e64. Checked outlet, l1 to n 120 v. L2 ton 0 volts. L1 to l2 0 volts. Plugged cord pack in correct voltage. Unit is heating. Optest ok. ; Job Cmpltd
Jeff M.
FRIGIDAIRE FREEZER FFHS2611LBF he unit is too warm in the fridge the damper control is not working needs replaced ; ordrng 1 242303001 (damper assy),
Corina B.
KBFS20EVWH10 KITCHENAID REFRIGERATOR CC that the ice maker is not working. Cycled ice maker not cycling. Ice maker is getting 120volts. Will need an ice maker; Job Cmpltd
Jeff M.
GENERAL ELEC RANGE JGB660DEJWW The ignitor was failing Installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
Arthur V.
KENMORE REFRIGERATOR 106.55539400 ound unit not making ice. Tried to jump out to cycle. No good. Needs ice maker. Est= 89.95 sc. 98.00 labor. 173.44 parts and shipping. Total est = 386.69. Part needed is 1-2198697. Customer to decide later if repair is wanted ; Job Cmpltd
Robert A.
WHIRLPOOL WASHER WTW5000DW1 Installed drain pump and control, ran recal cycle, op test ok; Job Cmpltd,
Robert A.
KITCHENAID RANGE KESS907SSS00 Installed left frnt element, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Arthur V.
WHIRLPOOL REFRIGERATOR WRF560SEYM04 Replaced control. Op test good. Unit started and started ti cool. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Jeff M.
GENERAL ELEC RANGE JGB660DEJWW The ignitor was failing Installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock, Job Cmpltd,
Gabriel P.
NTW4516FW2 Amana Washer Cc washer not doing anything,check power to outlet is correct,try to diagnose but is completely dead it wouldn’t let me.check voltage to board 120v board not responding,ordering board and shifter ; ordrng 1 W10913953 (actuator) and 1 W11170317 (CNTRL)
Paul P.
KBFS20ECMS00 Whirlpool Refrigerator Installed ice maker and water valve in refrigerator. Advanced ice maker, tested water fill, working properly
Corey L.
Frigidaire Chest Freezer
Gail V.
KITCHENAID REFRIGERATOr KRFC302ESS00 Found filter line to valve leaking. Removed tube from water valve and Cut off 1/2 inch . Reseated water line into valve. Tested water, op test ok. Placed water mat, sent pic.; Job Cmpltd,
Brian M.
RBS245PDB14 Whirlpool Range Cc of oven not working Found breaker blown reset breakerPower did not return to board Found thermostat open Needs control board and membrane, and thermostat Membrane is no longer available for order ; ordrng 1 8300456 (panl-cntrl) and 1 WP8302994 (cntrl-elec) and 1 WP9759243 (thrmst-fix)
Jeff M.
ELECTROLUX DRYER EIDD55HIW0 The unit had a t shirt in the fan. I cleaned the fan unit op tested good ; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER MVWB880BW0 Removed basket, stator, rotor and shaft, lower bearing fell apart, unable to bet outer race of bearing out, rusted in place, needs outer tub; ordrng 1 W10381078 (OUTER TUB), schdld next appmnt for 8/2 THU ! [***],
Brian M.
WRF535SWHZ00 Whirlpool Refrigerator Cc of freezer having ice on upper freezer part Found gasket not sealing all the way Steamed freezer gasket OP TEST OK
Brian M.
MVWB765FW0 Maytag Washer Cc of unit rusting and not washing clothes properly Found rust on upper front left panel and around bleach section Ran diagnostics found error for over suds Advised customer that rust was from bleach spilling over and advised on soap usage OP TEST OK
Corey L.
WRT311FZDW01 Whirlpool Refrigerator
Jeff M.
KITCHENAID DISHWASHER KDFE304DSS0 I did not install the parts because it is not needed. Customer is not using rinse aid and running the dishwasher night. I did run a test cycle the heating element is turning on. Unit tested good ; job compltd
Brian B.
WHIRLPOOL WASHER MVWX655DW1 Ran entitlement, verified pop, sent pic of invoice. Updated purchase date.machine keeps trying to lock and unlock. Ran diag, f5e3, lid unlock fault. Will need new lid lock. Replaced from t/s. Ran calibration and auto test. Op test ok. Machine in basement, no water mat. ; used 1 W10838613 (LATCH) from stock, Job Cmpltd
Corey L.
KRMF606ESS00 Kitchenaid Refrigerator Customer complaint of a constant annoying humming, confirmed found ff evap fan whining loudly, evap has good frost pattern, unit needs evap fan wiring assembly; ordrng 1 W11087438 (motor-evap)
Gail V.
WHIRLPOOL REFRIGERATOR WRS571CIHZ00 Installed new part unit op tested good ; Job Cmpltd,
Arthur V.
FRIGIDAIRE REFRIGERATOR FFHT1831QS3 Found plastic drain bent over in fresh food area. Reshaped drain and installed drain plug using permugum. Customer to monitor ; Job Cmpltd,
Gabriel P.
WMH53520CH0 Whirlpool Microwave
Brian M.
GFSF6KEXCWW GE Refrigerator Cc of water leaking in fridge Found drain filled with ice Steamed cleared OP TEST OK
Holly B.
MSD2655HEB Maytag Refrigerator Cc of no ice Cleared ice from fill tube Ran harvest cycle unit called for water and filled OP TEST OK
Brian M.
WRS322FDAM04 Whirlpool Refrigerator Cc that led. Lights not on all the way Found led getting power and are very dim Needs led boards replaced Customer wants to install does not want to wait for return visit ; ordrng 1 WPW10515057 (light FREEZER ) and 1 WPW10515058 (light FRIDGE )
Brian M.
WED9470WW1 Whirlpool Dryer Cc of scraping noise Found idler pulley seized And belt worn into pulley Needs belt and pulley replaced ; ordrng 1 279640 (pulley,idler2110) and 1 661570V (belt1986)
Corey L.
KBRS21KDH01 Whirlpool Refrigerator Installed parts, op test good, advised customer to reapply petroleum jelly to seal every other day for the next 2 weeks or so to help train to the cabinet
Paul P.
WDT970SAHZ0 WHIRLPOOL DISHWASHER Checked drain line, it is clear. pump motor not draining water, has power going in. Office to order pump assembly. Set down mitigation mat.; ordrng 1 W11087376 (pump&motor)
Dan H.
WRB322DMBW00 WHIRLPOOL REFRIGERATOR Customer complaint of ticking sound, confirmed, noise is coming from air damper, unit needs new air damper; ordrng 1 WPW10594330 (control)
Dan H.
WED9500TW2 WHIRLPOOL DRYER Customer complaint of f70 error code, ran diagnostics found f70(no communication between electronic assemblies ) error code, wire harness is good, unit needs new control and user interface
Macaulay G.
WOS92EC0AS03 WHIRLPOOL WALL OVEN Replaced temperature sensor, main control board, and interface panel. All tested ok. ; Job Cmpltd
Chad P.
KDFE104DSS5 KITCHENAID WASHER Door panel replaced. Ran normal wash. Op test ok.; Job Cmpltd
Arthur V.
WHIRLPOOL DISHWASHER WDF520PADM2 I ordered wrong part. Please order correct part; ordrng 1 WPW10545278 (hose-drain), schdld next appmnt for 8/1 WED 8-12
Chad P.
KDTM354DSS4 KITCHENAID DISHWASHER Installed drain pump. Rain normal was, no leaks. Op test ok
Jeff M.
WHIRLPOOL REFRIGERATOR WSR57R18DM I remove the compressor evaporator filter dryer soldered a new compressor filter and evaporator in place. I put the units in a 30 inch vacuum held for 20 minutes then Charge the unit with 4.8 ounces of Freon a frost pattern started to develop. The controls not operating I got the compressor to turn on with the juniors start device on the compressor. Unit was testing good called Shawn went to VNV appliance to get a new control installed the new control unit tested good recommended to customer to wait 24 hours; Job Cmpltd,
Arthur V.
KITCHENAID WALL OVEN KEBS278SSS04 Found upper oven bake element open and needs replaced. Double oven need cart. ; ordrng 1 WPW10207398 (elmnt-bake), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 8/1 WED !,
Arthur V.
FRIGIDAIRE WASHER FFFW5000QW Replaced control. All options working. Op test good. Unit is stacked and customer had dryer separated when i got there. ; Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT790SAYW3 Found brackets broken, needs replaced, Brown film in bottom of unit is from the water, needs wiped out; ordrng 1 WP8269145 (BRACKET), saved tckt [SdLink\313641a.png], saved tckt [SdLink\313641b.png], cstmr sgnd Dsclmr [SdLink\313641c.png], snapped 3 QuickPics (via schd WED 8/1
Dan H.
110.95866400 KENMORE DRYER Customer complaint that unit is not drying very well, started timed dry cycle, found burner short cycling, unit needs new control, WP8546219 (cntrl-elec)
Robert A.
MAYTAG DISHWASHER MDB4949SDZ0 Ran normal cycle, unit filled ran drained and shut off, ran diagnostic cycle, 8-3 control stuck on drain, watched cycle, disp opening, cycle finished, needs control; ordrng 1 W10906430 (CONTROL), schdld next appmnt for 8/1 WED !,
Macaulay G.
WFG525S0HS0 WHIRLPOOL RANGE Replaced stainless panel. ; Job Cmpltd
Macaulay G.
WRF757SDEM01 WHIRLPOOL REFRIGEARTOR Replaced led, led module, user interface, and dispenser module. All tested ok. Put mitigation mat under refrigerator.; Job Cmpltd
Chad P.
FFTR1821QB2 FRIGIDAIRE REFRIGERATOR Installed gasket, screw and handle. Op test ok. ; Job Cmpltd
Corey L.
WRS322FDAW04 Whirlpool Refrigerator
Dan H.
KUIA18NNJS6 KITCHENAID ICE MACHINE Customer complaint that unit is not making ice, ice bin a quarter full when tech arrived, unit produced 3 sheets of ice while tech was here, unable to duplicate the problem, unit is operating as designed
Chad P.
JDS8860BDP WHIRLPOOL RANGE Installed control panel. Op test ok. ; Job Cmpltd
Brian M.
WED9470WW1 Whirlpool Dryer Cc of scraping noise Found idler pulley seized And belt worn into pulley Needs belt and pulley replaced ; ordrng 1 279640 (pulley,idler2110) and 1 661570V (belt1986)
Brian M.
WGD7300DW2 Whirlpool Dryer
Paul P.
MRT118FFFH01 Maytag Refrigerator Checked seals on refrigerator and freezer, all good. Refrigerator is in humid environment, so set the cooling to max for more air circulation. Made sure all doors were level
Corey L.
MMV4205DE1 Maytag Microwave Installed parts, op test good; Job Cmpltd
Gabriel P.
JCD2289AEB JennAir Refrigerator Cc part of door were wearing out,found rubber dust on floor order part listed to replace ; ordrng 1 61003647 (closer,door (natural) and 1 WP61003174 (pin- lower)