Local Reviews
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Jeff M.
MAYTAG DRYER MEDC215EW1 The vent was plugged. I cleaned the vent op tested good ; Job Cmpltd,
Chad P.
LDE180 MAYTAG DRYER Belt slipping. Needs replaced ordrng 1 WPY312959 (BELT)
Brian M.
WTW5000DW Whirlpool Washer Cc that unit does not wash as good as it should Ran diagnostics found error for lid lock and over suds and off balance Ran auto test did not complete ACU needs replaced ; ordrng 1 W11116590 (cntrl-elec),
Robert A.
KITCHENAID REFRIGERATOR KRMF706ESS01 Found auger motor just humming, needs auger motor; ordrng 1 W10822606 (AUGER MOTOR), schdld next appmnt for 5/18 FRI !,
Robert A.
KITCHENAID REFRIGERATOR KRMF706ESS01 Found auger motor just humming, needs auger motor; ordrng 1 W10822606 (AUGER MOTOR), schdld next appmnt for 5/18 FRI !,
Robert A.
FRIGIDAIRE REFRIGERATOR FGHB2866PFJA Installed fan and seal kit, op test ok; Job Cmpltd,
Macaulay G.
MVWX655DW1 Maytag Washer Customer complaint unit is shaking too much, ran diagnostics no faults found, started normal wash cycle , unit filled, unit advanced to wash cycle, unit spun and drained, unit is operating as designed ; Job Cmpltd
Macaulay G.
KUDS30IXBT8 KITCHENAID DISHWASHER Replaced barrier and seal. Ran for several minutes. All tested ok. No leaks. Left Water leak mitigation mat; Job Cmpltd,
Chad P.
WDT970SAHZ0 WHIRLPOOL DISHWASHER Found stops for upper rack broke free. Needs all stops replaced. ; ordrng 2 WP8565925 (STOP)s and 2 WPW10508950 (STOP)s,
Chad P.
WRT519SZDM02 WHIRLPOOL REFRIGERATOR Found compressor seized. Hard start no good. Needs comp replaced. Cfc tech only. 3 job count. ; ordrng 1 W11092625 (COMPRESSOR ),
Brian B.
WTW5600XW0 WHIRLPOOL WASHER Found lid not closing. Ran diag, f5e1 code, lid lock fault. Replaced from t/s.. ran calibration and auto test. Op test ok.; used 1 W10404050 (LATCH) from stock, Job Cmpltd
Brian M.
KMHC319ESS3 Kitchenaid Microwave Installed mount kit OP TEST OK
Gabriel P.
MEDX655DW Maytag Dryer Cc that unit does not dry clothes all the time Could not duplicate the no heat issue Venting was cleaned Advised the difference between sensor dry and time dried Customer only ever used sensor dry. OP TEST O
Corey L.
IK8FXNGFDM00 Ikea Refrigerator Installed new control box; Job Cmpltd,
Corey L.
WFG550S0HZ0 Whirlpool Cooktop Customer complaint bake not lighting, confirmed no spark from bake module, dsi board is sending and receiving correct power, wires have continuity and are not pinched, put unit back together and started bake, bake sparked and ignited, customer had a stack of pans in drawer under oven most likely causing harness to become detached from ignitor, reassembled and had customer take a few pans out explaining the open back of the drawer, op test good ;
Corina B.
LGR7646AW0 Whirlpool Dryer CC the the unit is not drying. Turned unit on, ignitor lite. Then does not relight. Will need the coils. Replaced the coils from t/s. Optest ng. Checked the ignitor, good. Checked the flame sensor, good. Checked the motor windings, less then 1 ohm. Checked the timer, good. Checked the fuses, good. used 1 279834 (COIL 2245)
Macaulay G.
GSL25JFPD GE REFRIGERATOR Unit not defrosting. Heater and defrost thermostat test ok. Would need control board replaced. Customer does not want to repair
Jeff M.
MAYTAG DRYER MED5870TW0 The units thermal fuse was open installed new part unit op tested good. The heating element tested good ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
Jeff M.
MAYTAG REFRIGERATOR MRT118FFFH01 The units compressor is a little loud but the unit is cooling fine and tested good ; Job Cmpltd, s
Dan H.
FFTR1814QS0 Frigidaire Refrigerator Customer complaint that unit is leaking water into fresh food section , confirmed, found air channel not sealing properly, unit needs new air channel, customer will install themselves; ordrng 1 5303918717 (diffuser kit 11.99)
Brian M.
GI6FARXXF02 Whirlpool Refrigerator Cc that ice is built up on freezer floor Needs drain tube replaced Replaced drain tube from truck stock Defrosted freezer drain OP TEST OK used 1 W10619951 (TUBE-DRAIN)
Dan H.
MAYTAG WASHER MVWC565FW0 Installed new part unit op tested good ; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd,
Corina B.
GLWP2000M0WW GE Washer CC that the washer will not put water in. Checked the pressure switch. Ohmed out the switch has countity with and without the hose being connected. Will need a new pressure switch. Called SM to order the part. Cust can install part.; ordrng 1 WH12X10476 (switch pressure 3939),
Robert A.
WHIRLPOOL WASHER WFW86HEBW0' Found hot water valve not sealing, needs valve; ordrng 1 WPW10435242 (VALVE73.70), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 5/16 WED !,
Jeff M.
WHIRLPOOL REFRIGERATOR ED5FHEXTL00 The bracket that holds the switch is broken. And he wants a new drip tray for the dispencer ; ordrng 1 WP2180226 (BRACKET ) and 1 WP2206670B (TRAP), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/10 THU 12-5,
Jeff M.
KENMORE WASHER 110.2902990 Unable to copy a issue ran. Full cycle while I was working on the dishwasher ; Job Cmpltd,
Jeff M.
FRIGIDAIRE DISHWASHER FDB1050REM4 The drain pump is seized up needs replaced est only cust hasn’t used the unit in over a yr; ordrng 1 A00126501 (drain pump assy), used 1 SHIPPING,job compltd
Jeff M.
MAYTAG DRYER MED6000AG The control heater relay has failed the main control needs replaced ; ordrng 1 WPW10542001 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
Jeff M.
FRIGIDAIRE REFRIGERATOR FPRH19D7LF1 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL OTR MICROWAVE WMH32519FS0 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL DISHWASHER KUDK03ITBS2 The water valve is leaking. Needs replaced ; ordrng 1 WPW10158389 (Water VALVE ), schdld next appmnt for 5/14 MON 8-12,
Jeff M.
WHIRLPOOL FREEZER WZF79R20DW00 The door was not making contact with the switch I add a door spacer unit op tested good ; used 1 WP2177331 (DOOR SPACER) from stock, Job Cmpltd,
Robert A.
AMANA REFRIGERATOR BBI20TW Found comp not running, tested comp w/test strip, comp siezed, needs comp and drierCust to replacePlease bill out; ordrng 1 W10309990 (COMP367.29) and 1 WPB2150504 (DRIER49.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved tckt job compltd
Robert A.
GENERAL ELEC WASHER GTW810SSJ1WS Installed disp and tub ring, op test ok; Job Cmpltd,
Robert A.
MAYTAG WASHER MVWC415EW1 Ran diagnostics no water entering unit, cleaned valve screens, tested valves, ran recal cycle, op test ok; Job Cmpltd,
Robert A.
MAYTAG REFRIGERATOR PSD262LHEW Found evap frozen, put into forced defrost. No power from adc, t stat open, needs bothCleared evapCust to contact warr co about ded; ordrng 1 W11227239 (AD DEFROST) and 1 WP67004757 (T STAT), saved
Macaulay G.
MEDB725BW0 Maytag Dryer Customer stated that there are some noises that were unfamiliar and wanted them checked. Ran dryer through cycle. All tested ok. Only abnormal noises were from blower causing a vibration as it expanded from the heat. All tested ok.; Job Cmplt
Corey L.
KUDM24SEWH2 Kitchenaid Dishwasher nstalled drain tube, op test good, union at water valve is bad, advised customer to call a plumber to repair fitting;
Corina B.
WED5600XW0 Whirlpool Dryer CC that the dryer is making a noise. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found the idler pulley worn, needs to be replaced. Optest ok. ; used 1 279640 (PULLEY-IDLER)
Dan H.
WRX988SIBM03 Whirlpool Refrigerator WRX988SIBM03
Dan H.
WRB322DMBW00 Whirlpool Refrigerator Customer complaint that unit is not cooling and making a hissing sound, fresh food section temperature at 50 degrees, freezer section temperature at 35 degrees set to warmest setting, evaporator fan is running, compressor and condenser fan are running, evaporator has good frost pattern, thermistors are good, unit needs new control, installed new control, op test good ; used 1 WPW10503278
Chad P.
KRFC302ESS00 Kitchenaid Refrigerator Adjusted door hinge. Op test ok
Brian B.
JS42PPDUDB00 Jenn-Air Refrigerator Replaced high voltage box assembly and control panel. Set controls to normal. Op test ok.
Robert A.
MAYTAG WASHER C73534639 Ran diagnostics, No codes, leveled unit, ran recal cycle, good, ran drain and spin, good, ran rinse and spin, good, op test okUse 2-3 tablespoons of soap max; Job Cmpltd,
Macaulay G.
KRMF706ESS01 Kitchenaid Refrigerator All components tested ok Office to order UI.; ordrng 1 W10894103 (cntrl-elec)
Robert A.
MAYTAG DRYER MEDX655DW1 Cc room was steamy after drier was ran, tightened vent, ran unit, op test ok; Job Cmpltd,
Chad P.
WRB322DMBM00 Whirlpool Refrigerator orrected door reversal. Needs plug replaced. Ordered plugs. No need to return. Cust can install. ; ordrng 2 WP12246610 (PLUG)
Jeff M.
FRIGIDAIRE REFRIGERATOR FFHS2611PFAA The damper is not opening I took the assy apart so the frig will get colder in the meantime ; ordrng 1 242303001 (damper assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/16 WED 8-12,
Gail V.
GE WASHER GTW485ASJ0WS he unit will not drain the drain pump is seized up cust washed a rug the unit needs a new pump; ordrng 1 WH23X24178 (DRAIN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/16 WED 8-12,
Corina B.
JVM6175EF1ES GE Microwave CC that the microwave is not heating.used the magic cup, heated for 3 minutes warm. Used watt meter 10 amps diode has deflection one way. cap had deflection both ways. Will need a mag, trans, and diode. Cust does not want to repair.
Dan H.
WRF560SMYW02 Whirlpool Refrigerator Customer complaint of loud noise, found frost build up into evaporator fan, found corrosion on evaporator thermistor, unit needs new plastic thermistor and frost cleared, installed new thermistor and cleared frost, op test good ; used 1 W10902214 (THERMISTOR)
Macaulay G.
WRT518SZFW00 Whirlpool Refrigerator Contacted whirlpool tech line, spoke with Chris. Advised to replace freezer door. Office to order freezer door.; ordrng 1 LW10852088 (dor-fip),
Chad P.
MEDC215EW1 Maytag Dryer Cc spark in back of dryer. Removed cover to see that terminal blocked shorted. Replaced terminal block. Heated housing not sitting in place, corrected. Ran cycle. Op test ok.; used 1 279320 (BLOCK-TERM)
Gail V.
GE WASHER GTW485ASJ0WS he unit will not drain the drain pump is seized up cust washed a rug the unit needs a new pump; ordrng 1 WH23X24178 (DRAIN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 5/16 WED 8-12,
Robert A.
FRIGIDAIRE REFRIGERATOR FRT17L3FW1 Installed timer, cleared evap, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL DISHWASHER WDT730PAHZ0 nstalled sump asm, ran diagnostic cycle, op test ok; Job Cmpltd,
Dan H.
MED5500FW1 Maytag Dryer ustomer complaint that unit is making loud noise, started normal dry cycle, no unusual noises heard, unit is operating as designed
Holly B.
MDBTT59AWQ Maytag Dishwasher ound no evidence of water leaks under dishwasher or behind door panel. Did notice that drain hose was not attached high enough underneath the sink. Corrected drain hose issue. Advised to keep bowls from facing the front of he dishwasher
Robert A.
WHIRLPOOL REFRIGERATOR WRF555SDFZ00 Found tab on mullion broken, replaced, op test ok; Job Cmpltd,
Chad P.
NTW4516FW1 Amana Washer Found units cycle selector was set backwards. Out a black line on the knob to indicate cycle being selected. Ran normal wash on hot. Checks good. Advised unit maxes out at 80f. Op test ok
Brian B.
WTW4850XQ0 Whirlpool Washer CC that machine won’t fill. Ran diag, no codes. Ran manual diag to test hot and cold water. Water lines are reversed. Corrected water lines, reset power, ran auto test and normal cycle. Op test ok.
Corey L.
KSSC42FMS00 Kitchenaid Refrigerator KSSC42FMS00
Brian M.
110.42922200 Kenmore Washer Cc that unit leaks when in use Found inner tub loose and rubbing up against from tub housing chewed up front plastic Needs inner tub and front and rear tub housing Customer does not want to fix at this time
Macaulay G.
KESS907SSS06 Kitchenaid Range Replaced cooktop. All tested ok.;
Brian B.
WRF540CWHB00 Whirlpool Refrigerator C that refrigerator is not cooling. Found freezer drawer not closing. Removed door and repositioned bin onto side rails. Door now closing. All functions normal. Op test ok
Corina B.
WRF560SEYM04 Whirlpool Refrigerator WRF560SEYM04
Dan H.
EI23CS55GS1 Electrolux Refrigerator Customer complaint that unit is not cooling, fresh food section and freezer section temperature at 73 degrees, evaporator fan is not running, no frost pattern on on evaporator , compressor and condenser fan are not running, reset control, evaporator fan, condenser fan, and compressor all started, frost pattern started forming, advised customer to monitor and if problem reoccurs unit will need new control;
Macaulay G.
1766 SETTLERS RESERVE WAY Kitchenaid Refrigerator Freezer drawer and snack bin are both broken. Office to order both drawers. Customer will install himself.; ordrng 1 W10861754 (bin-freezr) and 1 WPW10542037 (pan-snack),
Macaulay G.
MVWB765FW1 Maytag Washer MVWB765FW1
Brian M.
WED9150WW1 Whirlpool Dryer nstalled idler pulley and bracket OP TEST OK
Dan H.
MFF2055FRB00 Maytag Refrigerator Customer complaint of loud humming noise, entered service diagnostics mode, activated evaporator fan, compressor, condenser fan, and air damper, no unusual noises heard, unit is operating as designed
Macaulay G.
MTW6600TQ0 Maytag Washer ound error for rps failure. No issues with drain pump. Customer does not want to continue with repair
Chad P.
WFG525S0HV0 Whirlpool Range Replaced control and membrane assy. Op test ok
Brian B.
JGS8850CDB00 Jenn-Air Range CC that oven turns off after 20 minutes. Entered settings and made sure all settings are correct. . Reset power to reboot main board.. heated oven to 350.. Display and oven reached temp and stayed on. Left oven on for 30 minutes. Op test ok.
Macaulay G.
ETW4400TQ1 Whirlpool Washer Customer removed parts from box, only came with the bottom part of the agitator, this part number is for complete agitator, reordering agitator; ordrng 1 WPW10093671 (agitator)
Corina B.
MVWB835DW3 Maytag Washer CC that the unit shakes. Found the basket leaning towards the back, leveled the washer. Ran diag f3e2 Inlet Water Temperature Fault, f0e4 Spin Limited By Water Temperature, f0e3 Overload, f0e5 Off Balance Load. TEST #5: Temperature Thermistor, 50 ohms for 77*. TEST #2: Valves checked pins 4, 7,8,9 all just a little out of range. 900 ohms. Will need a new control and water valve. Called SM to order parts. ; ordrng 1 W11170706 (CONTROL ) and 1 W11172234 (WATER VALVE )
Chad P.
WRX735SDBM00 Whirlpool Refrigerator Found ice maker heater open, replaced ice maker assy. Op test ok.; used 1 W10882923 (ICE MAKER ASSY)
Corey L.
KDPE234GPS0 Whirlpool Dishwasher Customer complaint dishwasher not draining, found glass in drain pump, cleared glass, op test good
Dan H.
DSE25JSHSS GE Refrigerator Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 TJAF1200, 1 W10890124, 1 W10890126, 1 W10890290, 1 W10891056, and 1 W10891057
Brian B.
KRFC604FSS00 Kitchenaid Refrigerator Replaced left French door and UI. Tested unit. Op test ok
Robert A.
WHIRLPOOL DRYER MEDX655DW1 , Found if drum is spun, motor runs, needs motor and blower wheel replaced,, op test okNote motor under warr; used 1 279827 (MOTOR131.61), and 1 WP694089 (BLOWER WHEEL24.73) from stock, Job Cmpltd, saved tckt [SdLink\309132a.png],
Jeff M.
GENERAL ELECT REFRIGERATOR DFE28JSKESS Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL RANGE WFG515S0EB1 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL WASHER WTW4816FW The unit is draining into is plugged. Cust needs a plumber ; Job Cmpltd,
Gabriel P.
MEDC215EW1 Maytag Dryer Found thermal fuse open Installed thermal fuse from truck stock and timer OP TEST OK Advised not to hook up vent until outside vent is cleared ; used 1 WP3392519 (THERMAL FUSE)
Corina B.
KRMF706ESS01 Kitchenaid Refrigerator CC that there is frost in the fz. Found the lt hand top corner of the gasket not hitting the frame. Steamed the gasket out. Optest ok
Macaulay G.
GHWS3600F0WW GE Washer Customer complaint of water leaking from around door when in wash cycle. Bellow had been replaced in previous visit. Adjusted bellow to make to seal tighter.
Macaulay G.
MDB8959SBB3 Maytag Dryer Unit is not powering on. Found control board is shorted out. Office to order control board.; ordrng 1 W10595568 (cntrl-elec),
Chad P.
WED49STBW1 Whirlpool Dryer Removed and cleaned lint blockage from vent. Ran normal cycle. Op test ok
Robert A.
WHIRLPOOL DISHWASHER KDPE234GPS0 Installed sump and upper spray arm, ran diagnostic cycle, op test ok; Job Cmpltd,
Macaulay G.
WTW8500DC0 Whirlpool Washer Installed lid parts and tested, operating properly.; Job Cmpltd,
Chad P.
WGD6600WL0 Whirlpool Dryer Found pulley binding. Needs pulley assy replaced. ; ordrng 1 8547174V (PULLEY)
Brian B.
WDF770SAFZ1 Whirlpool Dishwasher CC that machine is not cleaning good. Ran diag, no codes. Customer had recently cleaned filter. Ran diag test cycle. Completed successfully. Checked water temp, 120 at sink. All functions normal. Advised customer to run cleaner through machine and run hot water first and use high temp option. Op test ok.;
Corey L.
WRS588FIHZ00 Whirlpool Refrigerator Customer complaint of freezing food along wall in ff section, temp in ff section 30 at damper and 39 on loads mid shelf, frz 0, explained to customer how the cold air falls in the unit, and to adjust temp a few degrees up for the slightly less than average amount of food in the unit, adjusted temp to 39 in ff; Job Cmpltd
Corina B.
KDTM404ESS3 Kitchenaid Dishwasher Replaced the control and owi. Brought core back for return. Placed a water mat down. Optest ok.
Robert A.
KITCHENAID DISHWASHER KDFE104DSS1 Installed sump and control, ran diagnostic cycle, op test ok; Job Cmpltd,
Brian M.
665.1744991 Kenmore Dishwasher Cc that unit leaks when running Unit is a portable dishwasher Found water leaking from drain pump housing needs new housing; ordrng 1 WP3369011 (housing 46.40),
Holly B.
KDTE254EBL1 Kitchenaid Dishwasher , Customer complaint water doesn’t enter the dishwasher and dishes are not clean, started normal wash cycle, water entered unit and advanced to wash, unable to duplicate problem, unit is operating as designed;
Corina B.
MVWB835DW1 Maytag Washer The new basket is cracked. Will need a new basket. Advised cust to look at basket when it arrives. Called SM to order the part. ; ordrng 1 W10811960 (spin basket)
Brian M.
FFES3025PSG Frigidaire Range Installed element left front corner OP TEST OK
Macaulay G.
WFW9200SQ00 Whirlpool Washer Customer complaint washer won’t drain left water in the unit, ran diagnostics found f21 long drain, f28 communication error, found drain trap clogged, quoted customer, cleared drain trap, op test good;
Corina B.
WRF560SEYM01 Whirlpool Refrigerator CC that the evap fan is making noise. Unit was pulled out, did not push it back. Found the fz evap is covered in frost halfway down. The other half is defrosted. Tried to enter defrost on control, would not let you go into defrost or diag. Steamed the evap out. Will need a new control and UI. Called SM to order parts. Cust does not want to repair.
Jeff M.
WHIRLPOOL RANGE WFG515S0EB1 , Installed new part unit op tested good ; Job Cmpltd,
Macaulay G.
CAE2743BQ0 WHIRLPOOL WASHER Unable to repair due to not being able to repair agitator to remove drum
Chad P.
KEMC377KWH02 KITCHENAID MICROWAVE Replaced door latch and probe sensor. Op test ok.; Job Cmpltd
Robert A.
MAYTAG WASHER MHW3505FW0 Found that ui is shutting itself on and on, checked connections, good, short in ui, needs ui; ordrng 1 W10911040 (UI), schdld next appmnt for 5/15 TUE !,
Jeff M.
MAYTAG DRYER MED5100DW0 The unit is a est time only unit op tested good ; Job Cmpltd,
Jeff M.
MAYTAG WASHER MHW5100DW0 The unit will not spin a empty cycle or a full load of towels the unit needs a new control ; ordrng 1 W11029844 (CONTROL ), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, saved
Gail V.
MAYTAG WASHER MHW5100DW0 The unit will not spin a empty cycle or a full load of towels the unit needs a new control ; ordrng 1 W11029844 (CONTROL ), used 1 SENIORDISCOUNT (SENIORDISCOUNT),
Jeff M.
WHIRLPOOL REFRIGERATOR WRF767SDEM01 Installed new part unit op tested good ; Job Cmpltd,
Brian M.
JJW3430DS01 Jenn-Air Wall Oven Installed ui Ran test bake cycle OP TEST OK ; Job Cmpltd
Corey L.
WDF520PADM7 Whirlpool Dishwasher Customer complaint dishwasher not draining, tub is full of water, started drain cycle, drain pump only humming, removed drain tube, no obstructions, drain pump failed; ordrng 1 W10876537 (drain pump)
Corina B.
MDB7949SDZ0 Maytag Dishwasher Replaced the adjuster.
Jeff M.
MAYTAG DISHWASHER MDB8959SFZ4 Installed new part unit op tested good ; Job Cmpltd,
Jeff M.
WHIRLPOOL WASHER WTW5500XW1 The units wash plate will not separate form the shaft the unit needs tubs n wash plate ; ordrng 1 W10324648 (tub-outer) and 1 W10324650 (basket) and 1 W10772621 (screw) and 1 WPW10215115 (WASH PLATE ), schdld next appmnt for 5/16 WED 8-12 [***],
Jeff M.
WHIRLPOOL OTR MICROWAVE WMH31017HS0 Installed new part,op test good ,job compltd
Jeff M.
KITCHENAID REFRIGERATOR KRFC704FPS00 Installed new part unit op tested good ; Job Cmpltd,
Brian B.
FAV6800AWW MAYTAG WASHER Machine is a Neptune top loader. Machine is not spinnng. Removed top and front. Ran a spin only. Water drains out, but machine not spinning. Motor running. Problem with transmission. Part is NLA.
Chad P.
MGR5755QDW WHIRLPOOL RANGE Replaced gas valve. Op test ok.; Job Cmpltd
Chad P.
KDTE334GPS0 KITCHENAID DISHWASHER Found gasket in fill hose cut. Replaced. Op test ok. Advised to take up floor damage with installer. ; Job Cmpltd
Jeff M.
MAYTAG WASHER MHW5100DC0 I cleared the code ran a test cycle unit op tested good.; , Job Cmpltd,
Robert A.
MAYTAG WASHER MVWB850WQ1 Found bearings loud, replaced, ran unit, op test ok; used 1 W10435302 (BEARING) from stock, Job Cmpltd,
Robert A.
WHIRLPOOL REFRIGERATOR GI0FSAXVY011 Found i/m stuck at 6oclock needs i/m; ordrng 1 WPW10300024 (ICE MAKER229.99), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,, schdld next appmnt for 5/16 WED !,
Dan H.
FRT18L4JWK FRIGIDIARE REFRIGERATOR Customer complaint that light is not working in fresh food section, found light bulb not screwed in all the way, tightened bulb, bulb lit, op test good ; Job CmpltD
Dan H.
ADB1400AGW0 AMANA DISHWASHER Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W10888591 (pump and motor)
Brian M.
MDB49498DM3 Maytag Dishwasher Cc that unit smells like something is burning Found food particle and burnt straw on heater Cleaned off heater ran auto test OP TEST OK Advised it may take a few cycles for smell to die down
Corina B.
WED9400SW2 Whirlpool Dryer CC that the unit will run hot even on a low setting now it will not run. Found the thermal fuse is open. Replaced the fuse from t/s. Optest ok. ; used 1 WP3392519 (THERMAL FUSE)
Brian B.
MHW5500FW1 MAYTAG WASHER Machine not draining. Can hear pump running ,but water not draining. Ran diag, f9e1 and f3e1. Cleared codes. Removed pump trap. Cleaned out debris and bra pads. Reassembled pump. Ran co test cycle. Machine now draining. Op test ok.; Job Cmpltd
Corey L.
KSSS42MDX03 Kitchenaid Refrigerator Customer complaint freezer getting warmer, temp in frz 16, ff 40, evap has partial frost pattern, went to attach gauge hose to bullet valve to clarify a system leak and a knuckle barely bumped the high pressure line and at the solder joint of cap tube to 1/4” the line burst, unit now in a complete no cool, unit needs evap, compressor(with dryer) and heat exchanger ; ordrng 1 2003002 (exchanger) and 1 4388574 (evaporator) and 1 W10309994 (compressor)
Macaulay G.
MDB4949SDZ0 MAYTAG DISHWASHER Installed door seal, found damage to front panel, inner panel, and control panel. Office to order.; ordrng 1 W10898448 (panel-cntl) and 1 W10900372 (panel) and 1 W10908291 (door-inner
Gabriel P.
WRF555SDFZ05 Whirlpool Refrigerator Cc that there was frost Did not find any frost she said she adjusted temps yesterday Ff 38 Fr 0 Normal operation temps no frost build up advised on making sure freezer shuts ; Job Cmpltd
Brian M.
WTW5000DW1 Whirlpool Washer Cc that unit is shaking Adjusted shims from the first time out OP TEST OK
Corina B.
NTW4516FW2 Amana Washer CC that the water is leaking from the washer. Found the hot water valve is leaking. Will need a new water valve. Called SM to order. ; ordrng 1 W11210463 (WATER VALVE )
Corina B.
CFCP1NIZASS GE Refrigerator Replaced the fan blade and motor. Optest ok.
Dan H.
GTDP490ED2WS GE DRYER Customer complaint that unit would not start and shut off mid cycle, started normal dry cycle, unit started and heated, started timed dry cycle, unit started and heated, unit is recieving correct power from supply, unable to duplicate the problem , unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
Macaulay G.
FFHS2611LWMA FRIGIDAIRE REFRIGERATOR Found ice maker is intermittent in missing position, office to order another ice maker.; ordrng 1 241798224 (ice maker)
Chad P.
FFHS2611PFCA FRIGIDAIRE REFRIGERATOR Found comp running for no more then a few minutes then thermal tripping. Unit flashing 1h is no cooling error code. Replaced starter. Comp ran and thermal did not trip. Evap started to frost over. Advised to allow 24 hrs for normal cooling and operations to resume. ; Job Cmpltd
Jeff M.
KITCHENAID REFRIGERATOR KBSS22EWMSS The units drain was frozen. Installed new part unit op tested good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10619951 (TUBE-DRAIN) from stock, , Job Cmpltd,
Dan H.
WED7500GC0 WHIRLPOOL DRYER Customer complaint that unit is not heating and flashes an error code, started normal dry cycle, unit heated, ran diagnostics found f4e1(heater 1 relay error) code which indicates no voltage to heat circuit, heater is working, unit is operating as designed ; Job Cmpltd
Macaulay G.
AMV2307PFS WHIRLPOOL MICROWAVE Replaced control panel. All functions tested ok.; Job Cmpltd,
Macaulay G.
CCE3401B JENN-AIR COOK TOP Replaced glass cooktop on oven, tested and working properly.; Job Cmpltd
Chad P.
WTW5800BW0 WHIRLPOOL WASHER Found pulley/cam assy came loose. Replaced cam assy. Op test ok. ; used 1 W10721967 (PULLEY) from stock, Job Cmpltd
Chad P.
WFG515S0EB1 WHIRLPOOL RANGE Installed burners and caps. No change. Adjusted burners and caps as best as possible. No change. Bad gas to air mixture.Techline: Andy. Suggested filing down burner slots where gas goes to ignitor. Advised we already have. He has no info on it. Possible gas pressure issue. Advised to check gas pressure. Replace orfices, holders and valves if pressure checks good. Sr# 7721960586
Robert A.
FRIGIDAIRE REFRIGERATOR LFHB2741PFAA Found ice fan frozen, needs kit and fan; ordrng 1 5303918784 (HOUSING KIT) and 1 5304493604 (FAN), schdld next appmnt for 5/15 TUE ! [**],
Brian B.
WRT314TFDW00 WHIRLPOOL REFRIGERATOR Checked temps, 55 frz, 57 ff.. Removed evap cover. No frost pattern on evap. Also, can see signs of oil in drain trough and in drain pan by compressor. Will need new evap and per whirl, should also replace compressor as moisture may have been sucked in. Office to order parts. ; ordrng 1 482801 (mount-tray) and 1 W10836706 (EVAPORATOR ) and 1 W10843121 (DRIER) and 1 WPW10507886 (COMPRESSOR )
Brian B.
MVWX655DW1 MAYTAG WASHER CC that drain hose is cracked. Will need new drain hose. Ran diag, no codes. All other functions normal. Office to order part. Lowes will install. No return visit.; ordrng 1 W11244231 (DRAIN HOSE)
Robert A.
MAYTAG DISHWASHER MDB4949SDE3 Installed panel and control, ran unit, op test ok; Job Cmpltd,
Robert A.
MAYTAG DRYER MEDB835DW4 Checked over unit, no heat on, ran diagnostics, good, talked w/cust, op test ok; Job Cmpltd,
Robert A.
WHIRLPOOL WASHER WTW4800XQ4 Found valve screens clogged, cleaned, ran recal cycle, op test ok; Job Cmpltd
Robert A.
WHIRLPOOL DRYER WED4800XQ4 Found idler pulley and rollers making noise, replaced, op test ok; used 1 349241T (ROLLER KIT), and 1 WP691366 (PULLEY DRIVE) from stock, Job Cmpltd,
Robert A.
MAYTAG DISHWASHER MDB4949SDZ0 Ran diagnostics, good, noise is from water hammer of valve opening and closing,Unit working correct, op test ok; Job Cmpltd,
Brian M.
WTW8900BC Whirlpool Washer Cc that unit is grinding Found loud grinding noise and grease all over floor Needs bearing kit Truck stock is missing lower bearing and nut from kit can not use ; ordrng 1 W10435302 (bearing), used 1 W10435302 (BEARING)
Brian M.
KDTE104ESS4 Kitchenaid Dishwasher Installed drain pump OP TEST OK
Corina B.
GC3PHEXNS00 Whirlpool Refrigerator Replaced the ice maker. Optest ok
Corey L.
WRX988SIBM03 Whirlpool Refrigerator Customer complaint of water leaking from dispenser when coming back from vacation, dispenser is closing fully and seal is good, ice may have been caught in ice chute, advised customer to turn off ice maker when going on vacation and instructed customer on how
Corey L.
WTW4950XW0 Whirlpool Washer Customer complaint washer won’t spin, ran diagnostics found f7e1 basket speed fault, f7e7 motor not reaching target rpm, ran spin in service mode, motor just hummed did not turn basket, basket turns free by hand, run capacitor has failed, also bearing has failed, when spun by hand the bearing is noticeably loud, unit needs run capacitor and bearing, gave customer quote, customer denied repair;
Holly B.
MDG9357AWW Maytag Dryer Replaced the motor. Optest ok
Robert A.
WHIRLPOOL REFRIGERATOR WRF992FIFM00 Installed i/m, op test ok; Job Cmpltd,
Chad P.
MHW3505FW1 MAYTAG WASHER Replace board, ran service mode and normal wash. Op test ok. ; Job Cmpltd
Robert A.
MAYTAG DRYER MEDE400XW0 Found control bd melted, harness damaged, panel got wet fron fire dept, top damadged Cust to replace; ordrng 1 W10300884 (HARNESS95.34) and 1 W10303515 (PANEL NLA 261.62) and 1 WPW10117263 (TOP NLA27.11) and 1 WPW10174745 (CONTROL210.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, O-emld tckt
Brian B.
MVWX655DW1 MAYTAG WASHER Replaced lid. Tested machine. Op test ok. Advised customer on proper operation.; Job Cmpltd
Macaulay G.
WRF767SDEM01 WHIRLPOOL REFRIGERATOR Found that fresh food evaporator was completely frosted over. Defrosted fresh food evaporator and installed new thermistor. Front panel of left drawer is broken. Office to order panel.; ordrng 1 WPW10688114 (front-pan), used 1 W10902214 (THERMISTOR)
Dan H.
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing to cabinet, used heat to expand gasket and petroleum jelly to stick gasket to cabinet, op test good ; Job Cmpltd
Dan H.
GB2FHDXWQ04 WHIRLPOOL REFRIGERATOR Customer complaint that freezer section door gasket is pulling away from cabinet, found ice build up on freezer section floor blocking door from closing, removed ice, door closes and seals, evaporator drain tube is clear, op test good, customer wants to keep door gasket; Job Cmpltd
Corey L.
MFF2055FRW00 Maytag Refrigerator ustomer complaint of leaking on floor in front of frz, found ice build up in evap tray, unit has duck style bill that the p trap fix does not fit, cleared debris from valve and water poured out to drain pan, cleared ice from evap tray under evap;
Corina B.
M9BXXGMYM00 Maytag Refrigerator CC that the unit is not cooling. The lights and fans are working. Used the jumper box on the compressor the bearings are seized. Will need a new compressor. Cust does not want to repair
Dan H.
HTW200ASK0WW HOT POINT WASHER Customer complaint that unit stopped working, unit unplugged when tech arrived, plugged unit in, started normal wash cycle, unit filled began agitating, cancelled, started drain and spin cycle, lid locked, drain pump is working, unit spun out wet load, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
Dan H.
NED4655EW1 AMANA DRYER Customer complaint that unit is not heating, tried starting normal dry cycle, motor just hums, found string wrapped around motor preventing it from spinning, found rollers worn, removed string, installed new rollers, op test good ; used 1 349241T (ROLLER KIT)
Macaulay G.
ABB1921BRW00 AMANA REFRIGERATOR Found dent in top shelf front trim piece. Replaced trim piece customer had ordered on shelf.; Job Cmpltd
Chad P.
WRS325SDHV00 WHIRLPOOL REFRIGERATOR Advised on water temps and that the second or third glass of water will be the coldest. Advised on door functions and that it will close by its self when not fully open. Op test ok. ; Job Cmpltd,
Brian B.
GTS18KCMCRWW GE REFRIGERATOR CC that machine not cold enough. Checked temps, 7 frz, 55 ff. Found machine not defrosting. Removed evap cover. Found open defrost tstat. Will give est. replaced def tstat from t/s. ; used 1 WP10442411 (THERMOSTAT)
Macaulay G.
FAFW3801LW5 FRIGIDAIRE WASHER Making a noise when it is in agitation. The noise is from the drive pulley is slightly belt, causing the belt to rub unevenly. Office to order belt, pulley, and screw.; ordrng 1 134051003 (belt) and 1 134408400 (screw) and 1 5304506264 (kit)
Chad P.
MVWB835DC3 MAYTAG WASHER Found unit will not respond to commands or enter diagnostics mode. Needs control and console replaced at same time. ; ordrng 1 W11120178 (CONSOLE) and 1 W11170706 (CONTROL)
Brian M.
KRFC704FBS00 Kitchenaid Refrigerator nstalled evap cover OP TEST OK
Corina B.
MFC2062FEZ00 Maytag Refrigerator CC that ice maker is not working. Cycled the ice maker. Found the fz door is not hitting the light switch. Used the door spacer from t/s. Optest ok. ; used 1 WP2177331 (DOOR SPACER)
Macaulay G.
WRT108FZDW02 Whirlpool Refrigerator WRT108FZDW02
Corina B.
MEDC300XW0 Maytag Dryer Replaced the timer. Optest ok.
Brian M.
LSE7806ACE Maytag Washer Dryer Installed pressure switch OP TEST OK
Corey L.
KCGD500GSS00 Kitchenaid Cook Top New cooktop was scratched more than the current top installed, also spacers under knobs are missing, ordering another cooktop, ordering bezels ; ordrng 1 W11051498 (cooktop) and 5 W11240529 (BEZEL)s
Corey L.
MSS26C6MFZ00 Maytag Refrigerator Customer complaint of loud noise in ff section, confirmed diffuser motor is loud, unit needs new diffuser assembly; ordrng 1 W11164593 (DIFFUSER
Corey L.
MFX2570AEM4 Maytag Refrigerator Customer complaint water leaking from bottom, found ice built up on frz floor, unit has duck bill style drain tube, replaced drain tube with excess truck stock I do not need back, cleared ice, also customer says ice maker doesn’t work and they shut water off, had water turned on and turned on ice maker, ice maker cycled and filled; Job Cmpltd
Chad P.
GEQ9800PW1 WHIRLPOOL DRYER Found thermal cut off open. Replaced. Op test ok. ; used 1 279769 (THERMAL CUTOFF)
Chad P.
MSF25D2EAB00 MAYTAG REFRIGERATOR Found new bucket broken from shipping. Will not stay in place when calling for ice. Needs bucket replaced. Also, auger is stripped. Needs auger and coupling replaced. ; ordrng 1 WPW10169511 (COUPLING) and 1 WPW10312300 (BUCKET) and 1 WPW10317991 (AUGER)
Dan H.
MVWB765FW1 MAYTAG WASHER Customer complaint that unit keeps tripping gfci, ran diagnostics found f0e3(overloaded) and f7e0(loss of power) error codes, started normal wash cycle, unit filled and advanced to agitate, unit pulling 3.5 amps, gfci tripped, reset, started cycle, unit began agitating, gfci tripped, plugged into outlet without gfci and restarted cycle, unit did not trip breaker, advised customer that unit should not be plugged into a gfci outlet and they need an electrician to install non gfci outlet, unit is operating as designed ; Job Cmpltd
Dan H.
GTW330ASKWW GE WASHER Installed new drain pump , op test good ; Job Cmpltd
Macaulay G.
KUDK03ITWH2 WHIRLPOOL DISHWASHER Leveled dishwasher to reattach piece of trim on bottom.; Job Cmpltd
Macaulay G.
WRF560SEYM05 WHIRLPOOL REFRIGERATOR Did not hear any loud noises by compressor. Advised customer to try to record sound and call in if it happens again.; Job Cmpltd
Macaulay G.
KDFE104DSS5 KITCHENAID DISHWASHER Found user interface cracked and door panel bent. Office to order user interface, door panel and nameplate, all stainless steel.; ordrng 1 W10518673 (nameplate) and 1 W10751392 (panel) and 1 W10905427 (console)
Chad P.
KFGG500ESS0 KITCHENAID RANGE Cycled temps about 15 to low. Calibrated and tested temps again. Op test ok. ; Job Cmpltd,
Chad P.
MEDB755DW2 WHIRLPOOL DRYER Moisture sensor and Thermistor checks good from control. Adjusted dryness level. Advised to use as normal. If issues continue please contact wpl back for service. ; Job Cmpltd
Brian B.
WFG745H0FS1 WHIRLPOOL RANGE RR burner not lighting. Replaced burner head and cap. Tested unit. Op test ok.; Job Cmpltd
Brian B.
NGD4655EW2 AMANA DRYER Dryer making scraping noises when running. Removed drum and blower housing. Removed piece of paper caught in blower. Ran test cycle. Op test ok.; Job Cmpltd
Holly B.
FGID2466QF Frigidaire Dishwasher Cc that unit is not drying Ran diagnostics no errors found Ran test cycle heater is kicking onCustomer does not use rinse aid Advised on the use of rinse and how it can help dry the dishes better ;
Brian M.
KDTE104ESS1 Kitchenaid Dishwasher Cc that unit does not wash properly Ran diagnostics found no errorsRan test cycle Wash pump has power but not kicking on Needs sump assyCustomer paid svc and labor; used 1 WPW10605057 (PUMP AND MOTOR ASSY)
Corina B.
MVWC565FW1 Maytag Washer CC that the unit does not work. Found the cold water was turned off. Turned the cold water on filled. Started a normal load. Optest o
Corey L.
NTW4516FW1 Amana Washer customer complaint is that the agitator fell off, found plastic bracket holding top part of agitator to the base sheared off, unit needs new bracket cam ; ordrng 1 285811 (cam driven)
Corina B.
FFHS2622MBPA Frigidaire Refrigerator eplaced the icemaker. Steamed out the evap fan, was covered in ice. Optest ok
Dan H.
ADB1400AGB1 AMANA DISHWASHER Customer complaint that unit is not drying the dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, advised customer to run hot water in sink before starting unit, unit is operating as designed ; Job Cmpltd
Chad P.
WRF989SDAM02 KITCHENAID REFRIGERATOR Found Custs thermostat more then 10f to high. Temps check good throughout unit. Op test ok. ; Job Cmpltd
Brian M.
TEF351EWF Tappan Range c that unit does not work Found power coming to board But no power out Needs control board replaced Customer does not want to repair EST only