Near Elyria, OH 44035
David R
Job Details: 01/03/2020
WASHER AMANA NTW4516FW2 Cc would stop mid cycle. F8E1 error code. Checked valves, found they were barely tuned on so hardly any water being let into unit. Corrected. Tested. Op test ok.; saved tckt"
Near Hiram, OH 44234
Brian M
Job Details: 01/03/2020
RANGE WHIRLPOOL WFG320M0BS3 Cc that unit seems to be hotter than set point and then sometime colder than set point Ran test bake of 350 let unit cycle 3 times temped unit at 347 and then again at 355 at this time I can not duplicate an issue Ran test bake at 400 let unit cycle 3 tim
Near Troy Township, OH 44234
Brian M
Job Details: 01/03/2020
WASHER MAYTAG MVWC415EW1 Cc that unit doesn’t finish a cycle Found cold valve shut off and customer selecting hot wash cycles Turned cold water on ran test cycle found gearcase to be extremely loud Advised customer that the cold needs to be turned on for rinsing and needs a gearc
Near Cleveland, OH 44119
Jeff M
Job Details: 01/03/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 The unit will not dispense or make ice. I took the water line off the water valve water is getting to the machine. There’s no waters in the wines heading to the filter head assembly. That means the water valve inlet is energizing but not allowing water to
Near Geneva, OH 44041
Jeff M
Job Details: 01/03/2020
DISHWASHER MAYTAG TH43316419 The drain hose was plugged. I took a picture of the issue and I explain to them that this will happen again until it’s fixed.
Near Cleveland, OH 44113
Corey L.
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "Customer complaint doors not even, confirmed, found ff door too high, adjusted bolt under door to level doors, op test good"
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 01/02/2020
WASHER WHIRLPOOL WFW6620HW0 "Installed control and ui, ran test cycle. Op test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/02/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replace pump motor ,ran diagnostic,opt test ok"
Near Painesville Township, OH 44077
Jason N
Job Details: 01/02/2020
DISHWASHER WHIRLPOOL WDT750SAHZ Installed customer supplied pre Id dispenser. Ran diagnostics for dispense test. Op test good.
Near Lorain, OH 44055
Gabriel P
Job Details: 01/02/2020
DRYER WHIRLPOOL WED5000DW2 Ran dryer with door open and move to 60 but ran it with door close and is not moving temperature coming off the dryer is 166 is heating and there is proper air flow coming out but timer not advanced will need a timer ; ordrng 1 WPW10185992 (timer)
Near Newbury Township, OH 44065
Brian M
Job Details: 01/02/2020
REFRIGERATOR KITCHENAID KBFS25EWMS8 Cc of freezer leaking Per service pointer needs duck bill drain tube Unit is less than 3 years old, Cleared drain and installed new tube kit OP TEST OK ; used 1 W10619951 (TUBE-DRAIN) from stock
Near Painesville Township, OH 44077
Jeff M
Job Details: 01/02/2020
RANGE WHIRLPOOL WFG320M0BS3 Installed new part unit op tested good
Near Mayfield Heights, OH 44124
Jeff M
Job Details: 01/02/2020
WASHER WHIRLPOOL LSQ9659LW1 Pump was wore out replaced with truck stock; used 1 WP3363394 (PUMP DO NOT RESTOCK ) from stock
Near Strongsville, OH 44149
David R
Job Details: 01/02/2020
RANGE WHIRLPOOL WFE505W0HW1 Replaced all parts. Adjusted temp up til 10*. Also relayed to customer about preheated and positioning of food. Op test ok.
Near Mentor, OH 44060
Jason N
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRB322DMBW "Cc unit making noise Customer complaining about a random fan like noise from unit. Ran diagnostics, she pointed out when I ran the damper operation test, that it was the sound she was hearing. Advised her it’s a common sound for these damper to make. Ord
Near Broadview Heights, OH 44147
David R
Job Details: 01/02/2020
DISHWASHER KITCHENAID KDTM404ESS3 "Cc no water, checked water coming from house, control sending 120 to valve. Bad valve. SVC ONLY. Do not order part; ordrng 1 W11175771 (valve-inlt 63.36), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Cleveland, OH 44128
Jeff M
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM00 The drain was frozen I steam the drain out also found the duckbill in the rear plug unit tested
Near Cleveland, OH 44109
Jason N
Job Details: 01/02/2020
WASHER WHIRLPOOL WTW5000DW1 Installed control board and drain pump. Ran auto test and calibration. Op test good.
Near Willowick, OH 44095
Jeff M
Job Details: 01/02/2020
DISHWASHER MAYTAG MDB8969SBM3 I put the unit in diagnostics and no codes I was not able to duplicate an issue customer stated only happened one time. It’s a good chance that water was being deflected onto a seal allowing it to overflow; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stoc
Near Rocky River, OH 44116
Corey L.
Job Details: 01/02/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Customer complaint when dispensing water it’s making a pounding noise changed water filter same thing, confirmed, found filter head sticking, unit need filter head; ordrng 1 W11346623 (FILTER HEAD), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Rocky River, OH 44116
Corey L.
Job Details: 01/02/2020
WASHER MAYTAG MVWC465HW2 "Customer complaint washer is not working, unit was unplugged to stop noise, plugged in unit drain pump starts, canceled, ran diagnostics found long drain fault, cleared, pulled drain hose up out of drain pipe was closed off from bracket, pipe only 2”, ca
Near Bainbridge Township, OH 44023
Brian M
Job Details: 01/02/2020
DISHWASHER KITCHENAID KUDS30IXBL8 Found capacitor to be damaged Will order just the capacitor ; ordrng 1 WPW10334457 (capacitor)
Near Brooklyn, OH 44144
Corey L.
Job Details: 01/02/2020
DRYER GE DDG5980VALWH "Customer complaint dryer is leaving black marks and making a rattling noise, customer showed several white items with the black streak, looks like the clothes are being pinched, found drum split at ends of 3 fins one is a 1/4” split this could be the cau
Near Parma, OH 44130
Corina B
Job Details: 01/02/2020
DRYER WHIRLPOOL WGD4850HW0 Replaced start button. Optest ok. Customer has a plastic style vent advised customer to replace with a semi rigid or rigid vent.
Near Lakewood, OH 44107
Gabriel P
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Replace control,opt test ok"
Near Madison, OH 44057
Joe O
Job Details: 01/02/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc: low floEntered diagnostics, found error code f8e1(valve failure). Found hot water valve disconnected inside unit. Reconnected valve. Ran quick test. Op test ok"
Near Westlake, OH 44145
Gabriel P
Job Details: 01/02/2020
DISHWASHER GE GLDT690T00WW "Push down the hook for it to latch better start a cycle so far door not opening which is good also show head of security that is working ,opt test ok
Near Brecksville, OH 44141
Jason N
Job Details: 01/02/2020
DISHWASHER KITCHENAID KDTE704DSS0 Installed upper rack slides. Op test good.
Near Cleveland, OH 44139
Brian M
Job Details: 01/02/2020
WASHER WHIRLPOOL WTW8200YW0 "Cc of error f51 Found error for rps sensor Ran manual test on sensor found sensor not seeing basket Also when hand spinning basket bearings are loud Needs Bearing kit and rps sensor ; ordrng 1 W10435302 (bearing10551) and 1 WPW10178988 (sensor3236), use
Near North Olmsted, OH 44070
David R
Job Details: 01/02/2020
RANGE WHIRLPOOL WFG525S0HZ Replaced parts. Op test ok
Near Saybrook Township, OH 44004
Joe O
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed ice maker. Cycled ice maker. Op test ok
Near Streetsboro, OH 44241
Jason N
Job Details: 01/02/2020
COOKTOP ELE WHIRLPOOL WFE540H0ES2 "Installed terminal block, and repaired wiring. Could not install power cord as this is a 4 prong dryer cord. Purchased power cord from local hardware store, installed. Ran bake test to 350. Op test good."
Near Fairview Park, OH 44126
David R
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replaced part, steamed everything gasket and frost. Leave closed for half an hour to conform to cabinet. Op test ok"
Near Avon, OH 44011
Corina B
Job Details: 01/02/2020
WASHER MAYTAG MHW6630HC0 Cc of a ticking noise and leaking water on a spin cycle. Ran unit on a rinse and spin and found no water leaking. There is a ticking noise on a spin. Shocks are good unit is leveled. Called t/l Mike said to replace tub again. ; ordrng 1 W11287257 (TUB )
Near Cleveland, OH 44106
Corina B
Job Details: 01/02/2020
REFRIGERATOR KITCHENAID KRSC500ESS01 Replaced the control that whirlpool sent. Optest ok.
Near Westlake, OH 44145
Gabriel P
Job Details: 01/02/2020
COOK TOP KITCHENAID KFGU766VSS02 Replace orifice with igniter found out I had to disconnect everything to get to the bottom screws underneath that was holding the orifice took out harness disconnect gas lines took out over hundreds of screws but any ways opt test ok
Near Franklin Township, OH 44240
Brian M
Job Details: 01/02/2020
DISHWASHER KITCHENAID KUDC10FXSS5 Cc unit not turning on UI dead Tried to enter diagnostics found 2 buttons to light up But could not enter diagnostics Needs UI EST only
Near Willowick, OH 44095
Jeff M
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Damper controls getting noisy. Also he is putting milk and water in front of the vents. I explain to them that it will freeze. best spot for beer though.; ordrng 1 WPW10594329 (control)
Near Willoughby, OH 44094
Jeff M
Job Details: 01/02/2020
WASHER MAYTAG MVWX655DW1 Part was not needed customer Was just concerned with machine that feeling with a lot of water but explain to her this is a high-efficiency machine and this is how it works
Near Seven Hills, OH 44131
Corey L.
Job Details: 01/02/2020
RANGE GE JGSP28WEK2WW "Replaced regulator, op test no good, ignitor tests good, gas controller not receiving ignitor signal, refund reg and subtracted from cost of part needed; ordrng 1 WB21T10014 (gas range control va)"
Near Willoughby, OH 44094
Jeff M
Job Details: 01/02/2020
REFRIGERATOR WHIRLPOOL ED5FHAXVS Switch brackets broke and needs replaced; ordrng 1 WP2180226 (bracket)
Near Kent, OH 44240
Brian M
Job Details: 01/02/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Cc of unit not washing Found motor getting power but not running Installed sump assembly Ran test cycle OP TEST OK
Near South Euclid, OH 44121
Corey L.
Job Details: 01/02/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 "Replaced compressor, held to 28” vac, added 4.65 oz r 134a, op test good"
Near Kirtland, OH 44094
Corina B
Job Details: 01/02/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 CC that the right hand side is hitting the door. Leveled the dishwasher. Door is not hitting the side. Optest ok
Near MIDDLEBRG HTS, OH 44130
David R
Job Details: 01/02/2020
REFRIGERATOR FRIGIDAIRE FRT18G2NW0 "Opened up and took temps, Fz -1, FF 37. Checked evap and good frost pattern. Checked compressor compartment good, no signs of any leaks. Everything test good as of today. Told customer might hav to clean entire fridge and go from there. Unit good, op tes
Near Beachwood, OH 44122
Joe O
Job Details: 12/31/2019
WASHER WHIRLPOOL WFW5620HW0 Installed control and ui. Ran quick test. Op test ok
Near Waite Hill, OH 44094
Jason N
Job Details: 12/31/2019
WASHER AMANA NTW4516FW3 "Cc unit not starting Customer stated it wouldn’t advance into a wash cycle. Plugged unit in, found unit in drain mode. Canceled drain mode. Ran diagnostics, no codes stored. Ran auto cycle and calibration, all functions passed. Started wash cycle. Op tes
Near Edgewood, OH 44004
Jeff M
Job Details: 12/31/2019
REFRIGERATOR MAYTAG MDF1953YEW0 Freezer had ice and water in it. Needed a drain kit installed drain kit unit tested good
Near Lyndhurst, OH 44124
Brian M
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW8500DC5 Installed control and UI Ran auto test and calibration OP TEST OK
Near Bedford Heights, OH 44146
Brian M
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW8040DW4 Customer showed pop Cc unit not starting Found outlet to be causing issue with control board Switched outlets Ran test cycle and calibration OP TEST OK
Near Broadview Heights, OH 44147
Corina B
Job Details: 12/31/2019
RANGE WHIRLPOOL WGG745S0FS02 Replaced the igniters and the regulator. Heated oven to 350*. Cycled. Cust paid for gas line. optest ok.
Near Westlake, OH 44145
Gabriel P
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRT311SFYW01 "Found compressor over heating and loud check evaporator on freezer no frost pattern is dry temp on freezer 45 to 50 temperature on fresh food section 44 to 50 tap system show on gauges 0 there is and leak gave customer estimate on compressor,evap and dry
Near Westlake, OH 44145
Gabriel P
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL GD5YHAXNL04 Unit was plug off when arrive plug in awaited few minutes explain customer that I won’t probably be able to duplicate issue better cause unit was not plug in found no frost still check compressor to make sure is on but it wasn’t on I had a good start devi
Near Broadview Heights, OH 44147
Corina B
Job Details: 12/31/2019
DISHWASHER KENMORE 665.13193K902 "Cc that the unit does not drain water. Customer emptied standing water using a shop vac. Removed kick plate, removed drain pump found piece of plastic in drain pump. Removed plastic from drain pump. Started a cycle, water drained. Optest ok."
Near Edgewood, OH 44004
Jeff M
Job Details: 12/31/2019
WASHER ROPER RTW4516FW Ran spin test op tested good
Near Solon, OH 44139
Brian M
Job Details: 12/31/2019
DRYER WHIRLPOOL WGD97HEDW0 Cc of noise when dryer is running Found idler pulley damaged Replaced using dryer kit from truck stock Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT) from stock
Near Shaker Heights, OH 44122
Joe O
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cc: not making iceFound fill tube frozen. Customer stated the water would just trickle prior to the water pressure returning. Cleared ice from fill tube. Cycled ice maker. Op test ok
Near Rocky River, OH 44116
Gabriel P
Job Details: 12/31/2019
WALL OVEN WHIRLPOOL WOS51EC7AW04 Found fuse behind user interface open by pass it and work preheated to 350 heard the fan running pass check for any error codes no faults fuse must been going bad replace from truck stock opt test ok ; used 1 WPW10545255 (FUSE-THRML) from stock
Near Strongsville, OH 44136
David R
Job Details: 12/31/2019
DISHWASHER KITCHENAID KUDS30IXBL7 "Replaced parts, tested unit on normal cycle for 20 mins, watched. No water. Op test ok. Customer had a lot of excess suds in bottom or tub. The dispenser checked good, went over amount of detergent ring used. Also running through one hour cycle with vin
Near Maple Heights, OH 44137
Joe O
Job Details: 12/31/2019
DISHWASHER KITCHENAID KDFE104DSS2 "Cc: not washing properly, ui intermittently not workingStarted normal cycle. Ui functioning as designed. Unit fills, sump hums but will not cycle. Needs sump assembly. Replaced sump assembly, ran test cycle. Op test ok; used 1 WPW10605057 (PUMP AND MOTOR
Near Cleveland, OH 44102
Gabriel P
Job Details: 12/31/2019
WALL OVEN FRIGIDAIRE FGB24L2ASB Replace igniter and probe them preheated to 350 pass opt test ok
Near Warrensville Heights, OH 44128
Joe O
Job Details: 12/31/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc: not fillingStarted normal cycle, unit filled, and started washing. Cancelled cycle, started normal cycle. Cannot remove kick plate on unit(grouted in when floor was put in). Unit still filling and washing. Op test ok"
Near Strongsville, OH 44149
David R
Job Details: 12/31/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Cc of burning smell. Found that something was stuck on heater. Scrapped off. Ran normal cycle and service mode. Told customer will have to probably run a couple cycles, maybe run a cycle on normal with baking soda to get rid of the smell. No error codes.
Near Cleveland, OH 44144
Corina B
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW5000DW3 CC that the start button is staying pushed in. Found the start button pushed in. Replaced the control. Brought the core back for return. Ran a calibration. Started a cycle. Optest ok
Near Bainbridge Township, OH 44023
Brian M
Job Details: 12/31/2019
RANGE KITCHENAID KEMS309BBL00 Installed control Ran test bake to 350 Reached temp in 16 min Ran test bake to 500 reached temp in 13 min OP TEST OK
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 12/31/2019
REFRIGERATOR KITCHENAID KFCS22EVMS4 Cc: too cold in ff sectionFound ff temps at 40 degrees and freezer at 6 degrees. Advised customer on loading ff section. Op test ok
Near Highland Heights, OH 44143
Joe O
Job Details: 12/31/2019
REFRIGERATOR JENN-AIR KSSS48QDW05 "Cc: not cooling properly, not making iceFound temps in freezer at 44 and ff section at 52 degrees. Found drain pan broken under unit(took pic). Found condenser completely covered. Unit pulling 1.27 amps. Found oil on heat exchanger and evap line. Needs e
Near Olmsted Falls, OH 44138
David R
Job Details: 12/31/2019
DRYER WHIRLPOOL WGD92HEFW0 "Cc no heat. Turned unit on, checked airflow, good. Found fuse open, replaced from one off t/s. Also vacuumed out all lint inside unit. Tested unit heated and cycled. Op test ok; used 1 W10909685 (FUSE) from stock"
Near Claridon Township, OH 44024
Joe O
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4850HW1 Cc: fills but will not washFound error code f8e1(long fill no fill). found water valve not opening completely. Replaced water valve with part #W11038689 from surplus. Ran auto test and calibration. ran normal cycle. Op test ok
Near Cleveland Heights, OH 44121
Jeff M
Job Details: 12/31/2019
WASHER WHIRLPOOL WTW4955HW0 The drain pump is on the press and hold the cancel button. There are no error codes test cycle tested good
Near Avon Lake, OH 44012
Gabriel P
Job Details: 12/31/2019
REFRIGERATOR FRIGIDAIRE FGHS2655PF2 Icemaker not cycling giving estimate for new one they will not fix
Near North Olmsted, OH 44070
Gabriel P
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found auger motor and water dispenser not working check voltage from neutral to pink wire for auger 000 voltage and neutral to yellow for valve 000 voltage ordering control and also valve ; ordrng 1 W11043013 (valve) and 1 W11043763 (cntrl-elec)
Near Montville, OH 44064
Joe O
Job Details: 12/31/2019
DRYER MAYTAG MEDB755DW2 "Cc: not heatingFound element open. Needs element. Replaced element, ran test cycle. Op test ok; used 1 279838 (ELEMENT6175) from stock"
Near Streetsboro, OH 44241
Brian M
Job Details: 12/31/2019
WASHER MAYTAG MVWB765FW3 Complaint unit does not spin Entered diagnostics found no errors Ran manual test for spin Unit is spinning as design OP TEST OK
Near North Olmsted, OH 44070
David R
Job Details: 12/31/2019
DRYER WHIRLPOOL MEDC465HW0 "Cc of wet clothes. Found thermal cutoff bad. Replaced. Tested, cycled on and off between 150-210*. Vent good. Do no overload unit, has sensor dry, make sure clothes are touching sensor or used timed dry for smaller loads. Op test ok; used 1 279816 (CUTOF
Near Parma, OH 44130
David R
Job Details: 12/31/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Replaced part. Tested. No water leak. Op test ok
Near Bainbridge Township, OH 44023
Jason N
Job Details: 12/31/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Ran step 4 in diagnostics to home 3 way valve. Recovered refrigerant, installed ff evaporator, compressor and uv dye drier. Pulled 27 in/hg vacuum on system for 15 min. Shut off, watched gauges for 15 min for any changes. Vacuum holding, recharged system
Near Strongsville, OH 44136
David R
Job Details: 12/31/2019
WASHER MAYTAG MVWB850YW1 "Cc not spinning and noise. Verified. F51 error code. Tested and found sensor bad. Tub moving freely, took out to make sure nothing underneath, good. Noise from bad bearings. No charge for screw, stripped a little when taking basket out. Ordering bearing,
Near Edgewood, OH 44004
Jeff M
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Freezer LED shorted needs replaced customer will call Whirlpool to see if they can cover the parts and labor est only ; ordrng 1 W11205083 (module), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Brecksville, OH 44141
David R
Job Details: 12/31/2019
DRYER WHIRLPOOL WGD5620HW0 "Replaced parts, tested. Good airflow outside. Op test ok.** in service manual says if continues to happen. Replaced ACU"
Near Rocky River, OH 44116
Corina B
Job Details: 12/31/2019
DRYER MAYTAG MED5500FW0 Customer has extended warranty and is calling whirlpool to get authorization. Found dryer making rattling noise. Took front of dryer apart. Found blower wheel covered with lint inside. Cleaned out lint from blower wheel. Optest ok
Near Kirtland Hills, OH 44060
Jeff M
Job Details: 12/31/2019
WASHER WHIRLPOOL MHW5500FW1 The gasket for the washer partially came undone allowing the outer plastic tote to be exposed. Unit op tested good
Near Andover Township, OH 44003
Joe O
Job Details: 12/31/2019
RANGE MAYTAG MER8775AS0 Installed element. Ran test bake. Op test ok
Near Mentor, OH 44060
Jeff M
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ Installed new part unit op tested good. The handle set screw in the handle got stripped out, needs replaced ; ordrng 1 W11045125 (handle)
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/31/2019
WASHER MAYTAG MVWB766FW1 Installed control board and console. Ran auto test and calibration. Op test no good. Unit not locking lid and/or agitation and spin tests not normal. Lid lock test fail. Replaced lid latch using truck stock. Reran auto test and calibration. All functions
Near Avon, OH 44011
Gabriel P
Job Details: 12/31/2019
DRYER WHIRLPOOL MEDC465HW0 "Found vent cover outside not open all the way also it has a lint screen explain customer to replace one without the lint screen other wise it will get clogged and won’t allow air flow to come out temp inside drum was 336 temp coming out from dryer 171,op
Near Rootstown Township, OH 44272
Brian M
Job Details: 12/31/2019
DRYER MAYTAG MEDB835DW4 Cc of tick noise Found noise coming from blower wheel Found unit to be cracked even worse than from last time Replaced blower wheel OP TEST OK
Near Ravenna, OH 44266
Brian M
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc of low flow at dispenser Found unit to be attached to a saddle valve Turned valve off and back on and got a little better flow Advised to replace that valve with a normal style Advised to call back if after valve is replaced and issue seems to be the s
Near Mentor, OH 44060
Jason N
Job Details: 12/31/2019
DRYER WHIRLPOOL WED4815EW1 "Cc unit making noise in operationConfirmed ticking noises. Removed front panel, found several small rocks tucked in front felt seal. Also coin stuck inside drum fin. Removed all debris and tested. Op test good, no abnormal sounds present."
Near Painesville, OH 44077
Jason N
Job Details: 12/31/2019
DRYER WHIRLPOOL WED4815EW1 "Cc unit making noiseConfirmed noise from drum. Pulled front panel, found 3 screws stuck in front felt seal, removed and tested. No abnormal sounds present. Op test good."
Near Mentor, OH 44060
Jason N
Job Details: 12/31/2019
RANGE WHIRLPOOL WFE550S0HZ1 Cc unit door hinges came offConfirmed spring hinge came apart. Customer had already dissembled door. Replaced door hinges. Reassembled door. Door op test good.
Near Rome Township, OH 44085
Joe O
Job Details: 12/31/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed water valve. Customer stated freezer light is out. Water getting to filter but not through dual water valve. Needs dual water valve and freezer led; ordrng 1 W11205083 (module) and 1 WPW10341329 (water valve assy)
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/31/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 "Cc unit not making ice and frost behind ff drawersCustomer stated it wasn’t keeping up with ice production over the holidays. It now is making full bins of ice. Ice maker diagnostics functions normal. Advised customer if using a lot of ice, it will take
Near Lakewood, OH 44107
Corina B
Job Details: 12/31/2019
DISHWASHER KITCHENAID KUDS30IXBL4 CC user interface is dead. Confirmed the ui is dead. Service pointer W10536944 service pointer to replace the ui. Will need ui. ; ordrng 1 WPW10500172 (panel-cntl)
Near Cleveland, OH 44113
Jeff M
Job Details: 12/31/2019
WASHER WHIRLPOOL WET4024HW0 I called Whirlpool Tech line I explain to them that the customer is having an issue with the machine overfilling I verified this again. I told Tech line that we have replaced the sensor and control and have thoroughly inspected the pressure sensor hose. H
Near Shaker Heights, OH 44120
Jeff M
Job Details: 12/31/2019
DISHWASHER KITCHENAID KDTM354ESS3 Part needs to be re-ordered the bottom is damaged there’s a hole in it i took pictures; ordrng 1 W10805015 (pump&motor)
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 12/31/2019
WASHER MAYTAG MVWX655DW1 Found gearcase shaft loose or broken also seal squeaking and agitator teeth strip also leaking oil ordering parts needed ; ordrng 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10902814 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (ge
Near Kent, OH 44240
Brian M
Job Details: 12/31/2019
DISHWASHER MAYTAG MDB3700AWX Installed pump During test cycle found unit to be leaking Found hairline crack I’m sump plastic Needs another sump assembly and spray arm Spray arm was fragile and when removing it also cracked needs filter housing as well all plastic is fragile and has c
Near Lakewood, OH 44107
Corina B
Job Details: 12/31/2019
RANGE KITCHENAID KSGG700ESS1 Cc that the oven takes too long to pre heat. Found the door switch rod bent. It doesn’t know if the door is open or closed. Will need new door switch ; ordrng 1 W10273192 (rod-door) and 1 WP9757262 (swtch-lite)
Near Brecksville, OH 44141
David R
Job Details: 12/31/2019
DISHWASHER KITCHENAID KDTM504EPA2 "Cc of dispenser not opening all the time. Water not getting into dispenser. 9-4 divert or lower sprayer arm error code. Mechanical fault it seems like. Ordering control, pump assembly, dispenser.; ordrng 1 W10843811 (motor) and 1 W10860176 (arm-spray) an