We serviced a
MAYTAG DRYER
Model MEDB835DW4
Near Lorain, OH 44053
Angel
Job Details: 01/26/2022
Cc that unit will not do anything. Verified power and was good. So took apart top to check control board and found a connector loose reseated plug tested unit and started functioning as should. Checked for any error codes and had a F4E3 error code Opt test ok.
We serviced a
GE RANGE
Model n/a
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/26/2022
Customer didnt want service
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Highland Heights, OH 44143
Corina B
Job Details: 01/26/2022
Replaced the lid. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chagrin Falls, OH 44023
Brian M
Job Details: 01/26/2022
Cc unit was leaving soap on top of clothes She switched to pods and its seemed better Ran auto test and calibration Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 01/26/2022
Cc of low flow errors Verified error but didnt see issue with valves Replaced valve anyways ran auto test and calibration OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYWH2
Near Cleveland, OH 44109
David R
Job Details: 01/26/2022
"Cc unit not dispensing water. Customer pressed dispenser and water flowed out. Found that on left door the door switch light not be coming in good contact with the door, put in door spaced from t/s. Tested. Good. Water is coming out dispenser good. Measured fill is working properly. Op test ok. ; used 1 WP2177331 (DOOR SPACER) from stock"
We serviced a
GE REFRIGERATOR
Model PFSS2MIXBSS
Near Chagrin Falls, OH 44022
Corina B
Job Details: 01/26/2022
"CC that the unit is not cold enough. Confirmed Fz 22 ff 50. Fans are running evap has a god frost pattern. Will need a new control and ui; ordrng 1 WR55X10832 (Control) and 1 WR55X10684 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
CROSLEY WASHER
Model CAW38125HW
Near Cleveland, OH 44111
Manny
Job Details: 01/26/2022
"Cc unit no power and motor hums a bit then stops, found unit completely dead, unit needs electronic control, unit is under warranty, ordering main control ; ordrng 1 W11498193 (Electronic control)"
We serviced a
KENMORE DRYER
Model 11086742700
Near Avon Lake, OH 44012
Angel
Job Details: 01/26/2022
"Cc that unit is not starting. Verified and found belt broken will need belt and also needed the pulley. Replaced rollers, pulley and belt tested unit. Opt test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1100XTPS3
Near Bedford Heights, OH 44146
Corina B
Job Details: 01/26/2022
CC that the clean light flashes 4xs and pauses. Confirmed. Ran diag no codes. Ran a calibration. Running as designed. Opt test ok.
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Cleveland, OH 44109
David R
Job Details: 01/26/2022
Replaced both upper lower controls and UI. Turned both on bake 350. Good. Cycling and Turning off. Op test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Aurora, OH 44202
Brian M
Job Details: 01/26/2022
Cc of noise Noise complaint Is from drain hose vibration Advised on placing pipe cover over it to help dampen noise OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Parma, OH 44134
David R
Job Details: 01/26/2022
Replaced actuator. Ran diagnostics and calibration. Good. Op test ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Aurora, OH 44202
Brian M
Job Details: 01/26/2022
"Cc unit not powering on Was able to enter service for errors Got error f6e3 and f6e2 and f2e1 Found lid hinge cracked Needs ui control and lid ; ordrng 1 W11400681 (Control) and 1 W11112656 (console) and 1 W11259006 (lid), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 01/26/2022
"Cc: low water pressure, interior lights outFound freezer led burned out. Found unit has good incoming pressure. Removed filter, still have low pressure to unit. Needs filter housing, and led module; ordrng 1 W10695459 (module) and 1 W11194438 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Mentor, OH 44060
Joe O
Job Details: 01/26/2022
Installed led module. Op test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Waite Hill, OH 44094
Joe O
Job Details: 01/26/2022
Installed led modules. Op test ok
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Cleveland, OH 44119
Joe O
Job Details: 01/26/2022
Cc: starts without coinFound unit is receiving proper power. Customer had unit running upon arrival. Cycled timer. Unit will not shut off. Needs timerUnit shows under 24 month parts only warrantyTimer out of stock. Office to reschedule ; ordrng 1 WPW10521398 (timer)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Euclid, OH 44123
Joe O
Job Details: 01/26/2022
"Cc: leaking where top rack bolts inFound upper rack not bolted in properly, rack mounts broken. Found tub dented in rear corner. Needs tub, third rack mounts, and tub nutsThird rack mount and tub out of stock. Office to reschedule; ordrng 1 W11553484 (Upper rack mount) and 1 W11580025 (Upper rack mount) and 4 W11545286 (Tub nut)s and 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ01
Near Westlake, OH 44145
Angel
Job Details: 01/26/2022
"Cc that unit is not making ice. Verified by testing ice maker in diagnostics and harvest was good thermistor tested good as well. Removed ui and tested heater and was opened. Looked at fill tube and was frozen as well. Unit will need new door.; ordrng 1 LW11026425 (Door), used 1 1OVRSZ (oversized shipping) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Westlake, OH 44145
Angel
Job Details: 01/26/2022
Cc that she uses different cycles and would just drain water out and shut off. Ran diagnostics and had a F6E4 error code float switch open. I removed float switch and tested it and tested good reinstalled and ran a test cycle and finished perfectly. Explained to customer to monitor for now but could not find any problems with it at this time and i would just be guessing it could of been something stuck under the float switch causing that issue as well. Called BJ to see what he thought and said the same thing just to reset it and have customer monitor for now. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Broadview Heights, OH 44147
David R
Job Details: 01/26/2022
"Replaced control, ran diagnostics, good. All components working. Op test ok."
We serviced a
KITCHENAID RANGE
Model KDRS505XSS01
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/26/2022
Cc unit not igniting on center Found unit functioning normally No issue found at this time but did give quote For additional work if needed ; ordrng 1 WPW10407678 (holder-orf) and 2 WPW10407680 (holder-orf)s and 1 WPW10319347 (holder-orf) and 1 W10861630 (holder-orf) and 1 WPW10298678 (valve-brnr) and 1 WPW10206287 (valve-brnr)
We serviced a
WHIRLPOOL DRYER
Model WGD4800BQ2
Near Mentor, OH 44060
Joe O
Job Details: 01/26/2022
"Found belt dry rotted, roller and pulley worn. Needs dryer repair kit. Installed dryer repair kit. Tested op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED6120HW1
Near Strongsville, OH 44149
David R
Job Details: 01/26/2022
Cc unit lint trap will not go back into place. Found metal bracket allowing it not to go back down into place. Corrected. Tested. Lint trap is good and in place. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW8800YW0
Near Avon, OH 44011
Angel
Job Details: 01/26/2022
Cc that unit is loud when spinning. Verified by spinning tub by hand and could hear that the bearings are bad. Unit will need bearings replaced. Replaced bearings. Opt test ok.; used 1 W10435302 (BEARING) from stock
We serviced a
KITCHENAID DISHWASHER
Model KDTE334DSS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/26/2022
Installed sump assembly OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Mentor-on-the-Lake, OH 44060
Joe O
Job Details: 01/26/2022
Replaced drum. Op test ok
We serviced a
GE DRYER
Model DQSR483GE1WW
Near North Olmsted, OH 44070
Angel
Job Details: 01/26/2022
Cc that unit is not heating. Verified issue and found that the knob for the heating settings was on no heat put it on regular heat tested unit and was heating and cycling as should. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 01/26/2022
Cc that top rack was broken. Confirmed found it broken replaced track. Opt test ok.
We serviced a
KITCHENAID MICROWAVE
Model KMHS120ESS5
Near Columbia Station, OH 44028
David R
Job Details: 01/26/2022
Cc unit door switches broke. Showing open/close signal. Will need door switches. Do not have any on truck at this time. Will reschedule and bring one back. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD5620HW0
Near LaGrange, OH 44050
David R
Job Details: 01/26/2022
"Replaced repair kit, tested, good. Op test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Brooklyn, OH 44144
Gabriel P
Job Details: 01/26/2022
Receive wrong part re ordering ; ordrng 1 WPW10279884 (Tube)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Olmsted Township, OH 44138
Marie V
Job Details: 01/26/2022
"Cc that the unit stopped working and stopped draining. Will not do anything. Verify power, unit receiving 120v. Control does not wants to respond. And when not in use it will show error code F1E1 main control fault. ; ordrng 1 W11513246 (Control) and 1 W11513248 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT3L9SZYW00
Near Ashtabula, OH 44004
Dan H
Job Details: 01/26/2022
"Customer complaint that stuff was frozen in fresh food section last week and now the ice cubes are melted, fresh food section temperature at 46 degrees, freezer section temperature at 32 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier , customer does not want repair; ordrng 1 WPW10314205 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44135
Manny
Job Details: 01/26/2022
"Cc unit showed lf error, ran diagnostics cycle and no error codes found, lid will not lock unit need lid latch , replaced latch with t/s# w10810403 op test ok; used 1 W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AW0
Near Walton Hills, OH 44146
Manny
Job Details: 01/26/2022
"Cc unit caught on fire. Found bake element with a burned spot, and broken, unit will need a bake element, call Wpl Safety Line to report findings. Informed customer that a new bake element is needed gave her estimate; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY05
Near Bedford, OH 44146
Manny
Job Details: 01/26/2022
"Cc unit not cooling, found cooling off on control tried turning cooling on control is not responding, unplugged unit waited and plugged in again still can turn on the cooling, unit Ill need a main control and housing.; ordrng 1 WPW10503278 (refer elect cont brd) and 1 WP12806407 (housing)"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, OH 44146
Manny
Job Details: 01/26/2022
Replaced wash plate opt test ok
We serviced a
GE WASHER
Model GTW330ASK4WW
Near Westlake, OH 44145
Gabriel P
Job Details: 01/26/2022
"Found unit unlevel also gearcase leaking oil gave estimate customer will not repair ; ordrng 1 WH38X27335 (Gearcase) and 1 WH02X10363 (Nut), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID MICROWAVE
Model KEMC308KSS0
Near Cleveland Heights, OH 44118
Manny
Job Details: 01/26/2022
"Replaced light took me a long time never done one of this units downloaded job aid but wasnt very clear contact BJ and he told me the best way to do it but still took me a long time since I found some strip screws on the top panel, replaced screw with some I had laying around, opt test .ok"
We serviced a
WHIRLPOOL WASHER
Model LAT2301AAE
Near Bay Village, OH 44140
Gabriel P
Job Details: 01/26/2022
"Bearings are loud closer of seize up and water leaking right on tub seal,giving estimate ; ordrng 1 6-2040130 (Bearings) and 1 6-2095720 (Seal), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Shaker Heights, OH 44122
Manny
Job Details: 01/26/2022
"Cc unit smells like burn, found rack rubber cap melted on the heater cleaned heater and ran diagnostics cycle, a little bit of the smell is left but advise customer to run a cycle with afresh for dishwasher or 1 cup of white vinegar. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5900SB0
Near Cleveland, OH 44108
Manny
Job Details: 01/26/2022
"Installed console clip, opt test ok."
We serviced a
KITCHENAID RANGE
Model KFEG500EWH0
Near Avon, OH 44011
Gabriel P
Job Details: 01/26/2022
"Replace crack panel,opt test ok"
We serviced a
JENN-AIR MICROWAVE
Model JMDFS30HL01
Near Shaker Heights, OH 44122
Manny
Job Details: 01/26/2022
"Cc unit not heating, unit is pulling 14.57amps, unit will need magnetron, capacitor and transformer look like they overheated and look discolored. Customer sent pop to office .; ordrng 1 W11590863 (Magnetron) and 1 W11199548 (Transformer) and 1 W11362530 (Cap)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2SHDXPT01
Near Madison, OH 44057
Joe O
Job Details: 01/26/2022
"Cc: not making ice, clicking noise, gasket rippedFound ice maker attempting to cycle, causing a clicking. Ice maker will not cycle. As I was looking at uni damper opened and was excessively loud. Needs ice maker, gasket, and damper assemblyPer service matters must order ice maker kitCustomer does not want to repair at this time; ordrng 1 4396418 (ice maker asm) and 1 W10443315 (gasket-fip) and 1 WP67003903 (control- d), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/26/2022
"Unit is rebuilt replace all parts,opt test ok"
We serviced a
KITCHENAID RANGE
Model KSIB900ESS1
Near Chagrin Falls, OH 44022
Brian M
Job Details: 01/26/2022
"Cc unit flashing F3e0 error F3e0 temp sensor Replaced temp sensor error came back inspected control Found corrosion on main control, aLso ui no responding on right side Control and ui ; ordrng 1 W11034444 (panl-cntrl) and 1 W11100619 (cntrl-elec)"
We serviced a
GE WASHER
Model GFW850SPN0RS
Near Madison, OH 44057
Joe O
Job Details: 01/26/2022
Installed dispenser drawer assembly. Ran quick rest cycle. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WGD8127LC1
Near Geneva, OH 44041
Brian M
Job Details: 01/26/2022
"Igniter damaged used truck stock Replaced valve, and all connected pieces Ran test cycle OP Test Ok ; used 1 279311 (IGNITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDT02
Near Shaker Heights, OH 44120
Manny
Job Details: 01/26/2022
"Harness sent was wrong, reached out to BJ he told me he cant find a parts breakdown for the unit so he will have to do research on the parts, office to contact customer for next service appointment when parts are available.; saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44108
Jason N
Job Details: 01/26/2022
"Cc unit not turning onChecked power in to unit at control board, good voltage at 121v. No status LED on board. Unit needs main control. Customer not repairing, estimate only. ; ordrng 1 W11170319 (Main control)"
We serviced a
WHIRLPOOL STACK W/D
Model WFW5620HW0
Near Cleveland, OH 44113
Jason N
Job Details: 01/26/2022
"Cc unit pausing mid cycle Ran diagnostics, found codes f5e3 for door unlock error, f0e2 for oversuds, and f9e1 for long drain. Ran diagnostics cycle, cycle did not finish, stuck at tumble. Tried running manual drain, unit would not drain, then started to drain. Drain pump intermittent operation. Unit needs drain pump. ; ordrng 1 W11458345 (Water pump drain)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44109
Jason N
Job Details: 01/26/2022
"Cc unit not spinning or drainingRan diagnostics, no codes stored. Ran auto test, all functions passed. Checked under unit. Unit is working as designed, not issues found with unit."
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Shaker Heights, OH 44120
Jason N
Job Details: 01/26/2022
"Cc unit not making ice Ran diagnostics, found water level sensor reading full reservoir, no water present in reservoir. Unit needs water level sensor. Replaced recirculation pump w/level sensor built in, using customer supplied pre Id part. Turned unit to run mode. Unit filling up reservoir with water. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAW04
Near Garfield Heights, OH 44125
Corina B
Job Details: 01/26/2022
CC that the filter light stays on and Frost. Held the button in 5xs light went out. Advised cust its normal to have frost on food. Opt test ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Cleveland Heights, OH 44106
Corina B
Job Details: 01/26/2022
"CC that the water, ice and the lights stopped working can not get the filter light off. Confirmed. Found the ui for the deli is corroded. Unplugged the wires, lights water and ice started working. ; ordrng 1 W10815668 (Door) and 1 WPW10769076 (Ui) and 1 W11170612 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE RANGE
Model JGBP33CEH4CC
Near Willoughby, OH 44094
Corina B
Job Details: 01/26/2022
"CC that the oven is not heating. Confirmed. Checked the igniter 0 amps. Checked the power at the igniter 0 volts. Will need a new igniter and control ; ordrng 1 WB27K10355 (Control) and 1 WB2X9154 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE DISHWASHER
Model 66513213K901
Near Solon, OH 44139
Jason N
Job Details: 01/26/2022
"Cc unit not powering on Confirmed unit will not power on, checked power into control board, 0v. Checked power at j-box under unit, 0v. Customer stated breaker works, breaker feeds multiple outlets in kitchen as well as unit. Advised customer to contact electrician."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF305ESS00
Near Solon, OH 44139
Jason N
Job Details: 01/26/2022
"Recovered refrigerant, installed sealed system parts. Brought system to 29 in/hg vacuum, held vacuum. Recharged system with 5.0oz. Of r134a. Low side pressure stable at 5.0psi. Frost pattern starting on evaporator. Advised customer to allow up to 24 hrs."
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Willoughby, OH 44094
Corina B
Job Details: 01/26/2022
"CC that the unit is not filling. Ran diag no codes. Checked the water valve, good. Ran a calibration. Started a bulky item, filled to the top. Advised cust to use 1-2 tablespoons of he detergent. Opt test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ2
Near Austinburg, OH 44010
Dan H
Job Details: 01/26/2022
"Customer complaint that unit is not heating, confirmed, capacitor and diode are good, fuse blew during testing, unit needs new magnetron and fuse, customer does not want repair ; ordrng 1 W10754299 (Magnetron) and 1 W10138793 (Fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Strongsville, OH 44136
Marie V
Job Details: 01/26/2022
"Cc that the unit will show an error code ui , the. Unit shuts down, does not finish the cycle. Ran diag , no error codes. Verify unit underneath. Looks good. Verify dampers, They are bouncing back too much. Unit will need new dampers. Cust paid parts and SC.; ordrng 1 W10820048 (Damper), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near North Royalton, OH 44133
Marie V
Job Details: 01/26/2022
Cc that the unit shows an error code and does not wants to drain. 9 1 draining. Found a piece of glass inside and pump was not operating. Replaced drain pump from T/S Surplus. Tested unit few times op test ok; used 1 W11412291 (Drain pump) from stock
We serviced a
FRIGIDAIRE WASHER
Model FWT647GHS0
Near Madison, OH 44057
Dan H
Job Details: 01/26/2022
"Customer complaint that unit is not draining, confirmed, drain pump is not pumping , found several nails lodged in drain pump , removed, op test good ; saved tckt"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKW0
Near Painesville, OH 44077
Dan H
Job Details: 01/26/2022
"Installed new dispenser, op test good"
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Mentor, OH 44060
Dan H
Job Details: 01/26/2022
"Installed new thermal cut off, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Mentor, OH 44060
Dan H
Job Details: 01/26/2022
"Installed new fresh food section thermistor, advised customer to monitor"
We serviced a
GE DRYER
Model GTD45EASJ2WS
Near Painesville, OH 44077
Dan H
Job Details: 01/26/2022
"Customer complaint of shaking/vibration and burning smell , found a metal peg lodged in slide bearing, removed, no unusual noises heard, no burning smell noticed, op test good"
We serviced a
KENMORE DRYER
Model 110.7002201
Near Madison, OH 44057
Dan H
Job Details: 01/26/2022
"Customer complaint that unit is not heating, confirmed found thermal fuse open, jumped out, unit heated, installed new thermal fuse , op test good ; used 1 3392519 () from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Madison, OH 44057
Dan H
Job Details: 01/26/2022
"Customer complaint that unit is leaking, found cold water fill hose leaking, advised customer to replace fill hoses, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Marie V
Job Details: 01/26/2022
"Took POp. Unit came with a 5year extended warranty. Cc that the unit will not drain and spin big load like 2 sheets and 2 pillowcases. Ran diag found error code F2E1 UI stuck button. Ran auto test pass. Verify unit underneath, everything looks good, all connections are good, tested shocks good as well. Verify speed settings. On bedding is on med. and other cycles as well. Explain that the speed on med will not spin the clothes properly. Need to set to a higher speed. Unit is working as designed.Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED2GVEXVD00
Near Cleveland, OH 44113
Marie V
Job Details: 01/26/2022
Replaced housing filter. Op test ok no leaks.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Cleveland, OH 44102
Marie V
Job Details: 01/26/2022
"Cc that the unit will not spin the clothes out. Ran diag found error code F1E1 main control fault. Unit will need main control.Verify unit underneath, everything is plugged in. Office will contact once they have eta on the part; ordrng 1 W11513246 (Control)"
We serviced a
MAYTAG WASHER
Model MVWX700XW2
Near Cleveland, OH 44102
Marie V
Job Details: 01/26/2022
"Cc that the unit is leaving stain on the clothes like white stains and that is leaking somewhere on the side. Ran diag no error code. Ran auto test, everything is good. Explain cust that a little too much of detergent will cause white stains specially on dark clothes. Use 1-2 tablespoons of detergent and run clean washer with affresh every 30 loads to help maintaining 7nit clean. Also found the leak is at the drain on the home. Showed cust a video of the leak that is not from the washer. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44102
Marie V
Job Details: 01/26/2022
"Cc that the unit is not turning on. Confirmed, check power to control. Unit will need new control. Office see the job attention. ; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Lakewood, OH 44107
Marie V
Job Details: 01/26/2022
"Cc that the unit is leaking. Confirmed. Is leaking from the filter housing. Unit will need new filter housing., ordrng WP2225521/housing"
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Conneaut, OH 44030
Brian M
Job Details: 01/25/2022
"Cc of noise and unit not washing Found gearcase leaking and grinding Needs gearcase, tub hub, belt, splutch ; ordrng 1 W11454372 (Gearcase) and 1 W10721967 (drive pulley) and 1 W10528947 (drive hub kit) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Andover, OH 44003
Brian M
Job Details: 01/25/2022
Cc unit just making noise and wont start Found unit it pump mode Reset board Ran auto test found no issue at this time
We serviced a
MAYTAG REFRIGERATOR
Model MFX2876DRM00
Near Avon, OH 44011
Angel
Job Details: 01/25/2022
Cc that lights on freezer were out and top ones as well. Confirmed replaced leds. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near North Ridgeville, OH 44039
Angel
Job Details: 01/25/2022
Cc that lights on top and freezer were out. Confirmed replaced leds. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Grafton, OH 44044
David R
Job Details: 01/25/2022
Replaced striker and control. Ran factory test. Good. All components working. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ00
Near Eastlake, OH 44095
Corina B
Job Details: 01/25/2022
Replaced the filter head. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL RANGE
Model WEE750H0HZ1
Near Willoughby, OH 44094
Jason N
Job Details: 01/25/2022
Installed Interface console. All unit functions working properly. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Chagrin Falls, OH 44022
Joe O
Job Details: 01/25/2022
"Recovered refrigerant, installed ff evaporator. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model GU2475XTVQ2
Near Perry, OH 44081
Dan H
Job Details: 01/25/2022
"Customer complaint that top rack is not cleaning dishes, placed glasses upright in racks and ran test cycle, glasses did not fill, unit needs new sump assembly , customer does not want repair; ordrng 1 W10806701 (Sump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Cleveland, OH 44130
Marie V
Job Details: 01/25/2022
"Replaced parts, op test no good. Took unit apart and verify motor. Called bj tested components on unit we both agreed that unit will need motor. Motor sounds louder than normal and does not spins the drum properly looks like is weak. Verify power to motor. 107V. Unit will need motor.; ordrng 1 279787 (Motor) and 1 WP697772 (Blower wheel)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Broadview Heights, OH 44147
Marie V
Job Details: 01/25/2022
"Cc that the ice maker stopped working, that the fresh food will not go any lower than 50* and that the freezer freezes all the good and then stops freezing and all the meat goes bad. Took temps fresh food is 58* and freezer is 12*. Verify thermistors with BJ they are reading properly. Set unit into a defrost it failed. Unit will need main control. Cust paid SC and parts. Office will contact once they have eta on the control; ordrng 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Perry, OH 44081
Dan H
Job Details: 01/25/2022
"Customer complaint of f8e4 error code, float switch is working, drip tray is dry, no leaks found, unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near Cleveland, OH 44103
Joe O
Job Details: 01/25/2022
Cc: not making iceFound ice maker turned off. Found temps in freezer at 5 degrees. Turned ice maker back on. Unit immediately started to cycle. Unit cycled and filled. Op test ok
We serviced a
MAYTAG WASHER
Model MVWB880BW0
Near Euclid, OH 44143
Joe O
Job Details: 01/25/2022
Cc: not finishing cycleCustomer stated unit would not go past fill. Found water supply line expanded. Advised customer hoses are meant to be replaced every 5 years. Ran rapid wash. Unit filled and started washing. Ran quick test cycle. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near Wickliffe, OH 44092
Corina B
Job Details: 01/25/2022
"CC that the unit is not heating on time but does on sensor. Confirmed. Checked 1-3 and 2-3 had continuity. Checked the power 0 volts. found a resistor burnt on the wiring harness. Will need a timer and harness ; ordrng 1 WPW10185982 (Timer) and 1 W10740200 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near Euclid, OH 44123
Corina B
Job Details: 01/25/2022
"CC that the unit is not heating. Checked the outside vent, clear. Let unit run for 30 minutes gas valve is turning on. Checked the vent screen blocked with lint. Advised cust to clean the screen every time. Opt test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Corina B
Job Details: 01/25/2022
Replaced the hub. Ran a calibration. Started a drain and spin. Opt test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Ashtabula, OH 44004
Dan H
Job Details: 01/25/2022
"Customer complaint that unit shakes a lot, ran diagnostics no error codes found, ran manual test cycle for high speed spin, unit is shaking the normal amount for unit, unit is operating as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB9
Near Berea, OH 44017
Angel
Job Details: 01/25/2022
Installed arm tested opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS00
Near Berea, OH 44017
Angel
Job Details: 01/25/2022
"Cc that unit was not cooling both sections. Verified temperature in freezer is 14* and it was on defrost and ff section was at 54* took off drawers on ff section and found frost build up all over cover.; ordrng 1 W11509096 (Ui) and 1 W10316760 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS07
Near North Royalton, OH 44133
David R
Job Details: 01/25/2022
"Customer had POP. Cc unit door open/close will be messing up twice or more a day, then beeping noise sound has changed. Door switches working intermittently, noise from control is different pitch, dragging kind of noise. Ordering door switches and controls. ; ordrng 1 W11175576 (Panel) and 1 W11552018 (Control) and 1 W11433682 (Switch) and 1 W11433683 (Switch)"
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW4
Near Ashtabula, OH 44004
Dan H
Job Details: 01/25/2022
"Installed new drain pump , op test good"