We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Euclid, OH 44123
Corina B
Job Details: 10/05/2021
CC that the unit has been clumps of ice. Confirmed. Found a clump of ice at the front of the bin. Cubes loose in the bin. Advised cust to empty the bin every 7-10 days. Opt test ok.
We serviced a
GE REFRIGERATOR
Model GDE25ESKGRSS
Near Ashtabula, OH 44004
Dan H
Job Details: 10/05/2021
"Installed new evaporator fan motor and blade, op test good"
We serviced a
MAYTAG DRYER
Model MGDB835DW
Near Ravenna, OH 44266
Brian M
Job Details: 10/05/2021
Installed UI OP Test Ok
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Elyria, OH 44035
Angel
Job Details: 10/05/2021
Cc that it had a f9e1 error code long drain. Verified and found washer with a f5e3 error code. Found that the latch was broken on back side will need replaced still had the drain pump error code as well so took it off and it was clogged up replaced drain pump with new one. Ordering new latch.; ordrng 1 W11316250 (Latch)
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290VEM7
Near Painesville, OH 44077
Joe O
Job Details: 10/05/2021
"Cc: freezing in ff section, water flow concernsFound temps in ff section at 42 degrees. Found frost building up on front of damper. Advised customer on loading. Found damper not sealing properly. Found no kinked water lines. Found filter head leaking. Needs filter head and damper; ordrng 1 WPW10594329 (control) and 1 W11346623 (Filter head), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Painesville, OH 44077
Joe O
Job Details: 10/05/2021
Found drain hose pinched. Adjusted drain hose. Tested. Op test ok
We serviced a
KENMORE DRYER
Model n/a
Near Mayfield Heights, OH 44124
Jason N
Job Details: 10/05/2021
"Cc unit not heating. Ran dryer op test, Ignitor glowing, good flame. Watched flame cycling. After 2 cycles, ignitor still glowing but gas coils failed, no longer opening. Unit needs gas coils. Replaced using truck stock parts. Ran 5 cycles after repair. Good ignition and flame each time. Op test good. ; used 1 279834 (COIL) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near Solon, OH 44139
Jason N
Job Details: 10/05/2021
"Cc unit not powering onConfirmed unit will not power on, cannot enter diagnostics. Checked power at outlet, good at 119v. Unit needs main board or console. Replaced main control and console using customer supplied parts. Ran auto test and calibration. Op test good."
We serviced a
GE DRYER
Model GTDP220GF4WW
Near Kirtland, OH 44094
Joe O
Job Details: 10/05/2021
Installed timer and knob. Tested. Op test ok; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 10/05/2021
Found evaporator frozen with ice steam and clear all ice
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near North Ridgeville, OH 44039
Angel
Job Details: 10/05/2021
Cc that unit would turn on but keep flashing and wont do anything. Verified all connections and were good. Verified terminal box and the L1 wire was not on all the way it was pinched between the plastic and screw fixed wire but control board keeps clicking unplugged again and started working tried again and nothing happened control keeps clicking. Will need main control board replaced. Ordering part.; ordrng 1 W11410062 (Main control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Solon, OH 44139
Jason N
Job Details: 10/05/2021
"Cc unit cooktop not getting hot enoughCustomer stated unit cooktop isnt heating up, taking too long to get hot. Ran burner op test on LF and RF burners. Burners temps reaching approx. 700 degrees on high temperature. Ran boil test on LF burner using 1 liter of water on inner burner. Boil time was 8 minutes, within spec for electric cooktops. Customer now argues that cooking multiple things will cause it not to work correctly. Ran multiple boil tests using 1 liter on water on LF and RF burners. Both boiling in under 8 minutes on high. Cannot find an issue with unit, unit is working as designed. Advised customer of typical boils times, may vary with larger volumes of liquid."
We serviced a
JENN-AIR DISHWASHER
Model JDB1250AWP
Near Mentor, OH 44060
Joe O
Job Details: 10/05/2021
"Cc: not cleaningFound unit filling and washing. Found spray arms plugged up. Checked under unit. Found unit leaking from left side coming from rear near inlet. Needs spray arms, impeller, inlet, and seal. Customer does not want to repair at this time ; ordrng 1 WP6-918806 (arm- lower) and 1 WP99003070 (arm- wash) and 1 WP99003028 (inlet-air) and 1 WP99002150 (seal- air) and 1 WP99002659 (impeller), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Mentor, OH 44060
Corina B
Job Details: 10/05/2021
CC that the dishes are coming out wet. Ran diag no codes. Ran a calibration. Advised cust to use hi temp and heated dry. The heater turned on. Opt test ok.
We serviced a
FRIGIDAIRE WASH/DRY COMBO
Model FEX831CS0
Near Ashtabula, OH 44004
Dan H
Job Details: 10/05/2021
"Installed new bearing and belt, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Ravenna, OH 44266
Brian M
Job Details: 10/05/2021
Cc freezing up in deli drawer and fan cover in freezer keeps falling off Found evap wall frosted over fan not running properly Needs evap fan kit and cover and fan grille ; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover-evap) and 1 W10871842 (grille)
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near Parma Heights, OH 44130
David R
Job Details: 10/05/2021
"Cc unit oven not heating. Went to back of unit. Correct voltage coming from out let and control. Bake element is open. Will need element. Ordering.; ordrng 1 W10779716 (Bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Painesville, OH 44077
Joe O
Job Details: 10/05/2021
Installed water filter housing. Tested without filter. Unit has good water pressure. With filter pressure drops. Advised customer to try a different water filter.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Olmsted Falls, OH 44138
Gabriel P
Job Details: 10/05/2021
"Found line not push in into fitting correct issue also took pic of pop,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW
Near Mantua, OH 44255
Brian M
Job Details: 10/05/2021
Cc unit leaking but not filling Found valve stuck Replaced valve OP Test Ok ; used 1 W11165546 (VALVE) from stock
We serviced a
MAYTAG DRYER
Model MED3500FW0
Near Berea, OH 44017
Angel
Job Details: 10/05/2021
Replaced dryer kit and belt tested unit. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Shaker Heights, OH 44120
Marie V
Job Details: 10/05/2021
"Cc that the spray arm is not working. Confirmed. Started normal cycle and you can hear motor humming. Took panel off and verify power going to motor has 117V. Unit will need new pump assembly. Cust will call back if they want to continue ; ordrng 1 W10805015 (Assembly pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS00
Near Shaker Heights, OH 44120
Marie V
Job Details: 10/05/2021
"Cc that one of the knobs is not aligned. Confirmed, corrected issue. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Maple Heights, OH 44137
Marie V
Job Details: 10/05/2021
"Cc that the unit is leaking from the bottom. Confirmed. Found drain tube clogged up, cleared all out. Op test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Eastlake, OH 44095
Brian M
Job Details: 10/05/2021
Cc unit not venting Found blower wheel not attached to motor Attached to motor OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Mentor, OH 44060
Corina B
Job Details: 10/05/2021
"CC that the clothes are not spinning out on normal and it keeps filling. Ran diag no codes. Checked the pressure hose, clear. Ran a calibration. Started a cycle with towels. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent detergent. Found the drain and spin turned off on normal. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2568AES
Near Perry, OH 44081
Joe O
Job Details: 10/05/2021
Installed bladder. Tested. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Olmsted Township, OH 44138
David R
Job Details: 10/05/2021
"Cc unit will fill with water but not start, just hear clicking. Went through diagnostics F4E3, F2E1, F6E4. Also found top rack wheels broken. Customer has pieces that fell off racks. Pulled unit out. Took off connection to was pump, had meter, control is sending down 120v. Pump not responding. Will need new motor and adjuster assembly. Customer paid SVC only, do not order parts. ; ordrng 1 W11087376 (Wash pump motor) and 1 W10712395 (Adjuster assembly), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model n/a
Near Madison, OH 44057
Dan H
Job Details: 10/05/2021
Claimed again since sd mobile sucks; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL DRYER
Model WED6620HC0
Near Cleveland, OH 44128
Marie V
Job Details: 10/05/2021
"Cc that the unit is making loud noises. Confirmed, noise comes from blower wheel. Took front panel off, found blower wheel full with lint. Cleared all out, tested unit. Optest ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN506ESS01
Near Rocky River, OH 44116
Angel
Job Details: 10/05/2021
Replaced hinge and screws. Tested door. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Bedford, OH 44146
Jason N
Job Details: 10/05/2021
Installed evaporator fan. De iced freezer and evaporator tray. Ensured good flow through drain hole. Ran evaporator test. Good airflow to both sections. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS247HS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/05/2021
Cc dispenser door not closing Confirmed dispenser door does not latch when closed. Replaced dispenser using customer supplied pre Id part. Dispenser op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model JDTSS247HS0
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/05/2021
Cc dispenser door not closing Confirmed dispenser door does not latch when closed. Replaced dispenser using customer supplied pre Id part. Dispenser op test good.
We serviced a
MAYTAG DRYER
Model MGDB755DW3
Near Madison, OH 44057
Joe O
Job Details: 10/04/2021
Cc: thumping noiseFound debris in dryer felt. Removed debris. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW7300XW0
Near South Euclid, OH 44121
Manny
Job Details: 10/04/2021
"Cc unit not working properly, ran diagnostics found error F70 for over load , unit start spinning and stops like if brakes were engaged, then start ramping up and stops, found RPS sensor with 0 ohms should be 1.5k according to tech sheet. Unit need a rps sensor; ordrng 1 W10183157 (Rps sensor kit)"
We serviced a
KENMORE RANGE
Model 79078773407
Near Perry, OH 44081
Joe O
Job Details: 10/04/2021
Cc: not heating; used 1 12400035 (IGNITER5299) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Lyndhurst, OH 44124
Manny
Job Details: 10/04/2021
Cc door gasket coming off. Replaced door gasket op test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Willowick, OH 44095
Jason N
Job Details: 10/04/2021
"Cc unit leaning forward, not securedFound unit loose in cabinet space, brackets not securing unit to cabinet. Added screws to upper mounting brackets, leveled unit in cabinet space. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Willoughby, OH 44094
Joe O
Job Details: 10/04/2021
Cc: wont startFound control not seated properly. Reseated control. Ran test cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW0Q
Near Cleveland, OH 44121
Manny
Job Details: 10/04/2021
"Cc unit making noise when opening or closing the Bottom door, found unit leaning towards the front, leveled unit , opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Lyndhurst, OH 44124
Brian M
Job Details: 10/04/2021
Cc of leak Found leak coming from water linesAdded coupler OP Test Ok ; used 1 WR2X8545 (1/4 UNION) from stock
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Highland Heights, OH 44143
Jason N
Job Details: 10/04/2021
"Cc unit not able to restart cycle after using for bakeCustomer stated that the unit will not restart a bake cycle after already baking, unit will display a message about the meat probe. Asked customer which oven is in use when the message appears, they think its both ovens. Ran diagnostics, verified meat probe fault f3e3. Ran bake test on both ovens to 400 degrees. Unit is using 2 meat probe jacks and 2 appliance manager boards for upper and lower ovens. Unlikely both are bad. Both ovens cycled at 400 degrees for 10 minutes, no faults appeared. Canceled both ovens and restarted bake cycles several times. Cannot duplicate issue at this time, but since fault was verified in diagnostics, will order all associated parts. ; ordrng 1 W11179310 (Control upper) and 2 W11220388 (Meat probe jack)s and 1 W10801665 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS5
Near Solon, OH 44139
Jason N
Job Details: 10/04/2021
"Cc unit not dissolving detergentRan diagnostics, found codes 4-3 for motor not running, 7-1 for no heat and 6-4 for float switch open. Wash motor did not turn on in wash cycle. Unit needs wash motor/pump assembly. Replaced using customer supplied pre Id part. Ran diagnostics in entirety to reinitialize heater circuit. Op test good."
We serviced a
FRIGIDAIRE RANGE
Model FCRG305LAFB
Near Cleveland, OH 44112
Manny
Job Details: 10/04/2021
"Cc unit not heating on bake. Confirmed bake igniter not glowing, found open igniter, unit will need an igniter,; ordrng 1 316489403 (Igniter)"
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Euclid, OH 44123
Corina B
Job Details: 10/04/2021
"CC that the unit is not working. Confirmed. No error codes. Found the hub not engaging in a spin. Agitator is not coming off. Will need a new hub, agitator and gearcase. ; ordrng 1 W11161960 (Agitator) and 1 W11454734 (Gearcase), used 1 W10528947 (HUB), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Beachwood, OH 44122
Brian M
Job Details: 10/04/2021
Cc unit not working properly Found long fill errors ran valve test valve is working properly Customer has both hot and cold tied together Advised on separate valves OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Solon, OH 44139
Jason N
Job Details: 10/04/2021
"Cc unit still not making ice. Cycled ice maker manually, unit did not fill with water, valve only buzzing. Checked for ice buildup, none. Tested water dispense, found small amount of pressure then dispense stopped. Water pressure issue from filter head. Unit needs filter head/reservoir. ; ordrng 1 W11346622 (Reservoir) and 1 WP2198677 (1/4 to 1/4 fitting) and 1 WP2198677 (Inlet valve)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44110
Manny
Job Details: 10/04/2021
"Cc unit not draining, ran diagnostics found error code F7E5 for shifter fault, replaced shifter actuator opt test ok"
We serviced a
WHIRLPOOL DRYER
Model RED4516FWO
Near Fairview Park, OH 44126
Gabriel P
Job Details: 10/04/2021
"Found screw stuck in bellow clear it,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near North Ridgeville, OH 44039
David R
Job Details: 10/04/2021
"Cc about leveling, left door higher than right. Looked up in owners manual, only way to try and level out FF doors is by leveling feet. Raised right door, even height. Customer good with it. Op test ok."
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Thompson, OH 44086
Dan H
Job Details: 10/04/2021
"Customer complaint that unit is not starting, confirmed, user interface passed test, unit needs new control , customer does not want repair at this time; ordrng 1 W11162440 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ
Near Mayfield Heights, OH 44143
Brian M
Job Details: 10/04/2021
Cc unit not drying properly Found no stored errors inspected element Ran diagnostics test heater working properly Advised on jet dry OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Elyria, OH 44035
David R
Job Details: 10/04/2021
"Cc unit not cooling within first week delivered. Put watt meter on. Compressor watts ready 900 and amps reading 9.5, overloading cutting off then trying again every minute to start compressor. Will need compressor. Ordering ** requesting double labor ** 4 count; ordrng 1 WPW10466675 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM10
Near Westlake, OH 44145
Gabriel P
Job Details: 10/04/2021
Replace valve opt test ok
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Beachwood, OH 44122
Marie V
Job Details: 10/04/2021
"Cust said that the top needs to be replaced, Replaced top, tested unit, ran auto teste and calibration, no leaks. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Mentor, OH 44060
Joe O
Job Details: 10/04/2021
"Cc: ice build up on freezer bottom, freezing food on lower shelf in ff sectionFound temps in ff section at 36 degrees. Found drain tube plugged. Needs drain cleared. Cleared drain. Adjusted freezer temp setting. Advised customer to adjust ff temp setting if still noticing freezing in ff section. Op test ok"
We serviced a
MAYTAG WASHER
Model A712
Near University Heights, OH 44118
Marie V
Job Details: 10/04/2021
"Cc that the unit is not spinning or draining the clothes very well. Confirmed, called BJ help me diag, unit will need new belts. ; ordrng 1 12112425 (Belt set)"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS0
Near Shaker Heights, OH 44122
Marie V
Job Details: 10/04/2021
"Cc that the unit stopped working, it sparked and she has bottles of wine and one somehow it leak a little and wine started getting inside unit. When opened up found wine on the door switches and on control. tested unit when close the door unit shut down. Unit will need fuse and door switches and control. Control is not available anymore. ; ordrng 1 W10678766 (Control), used 1 W10138793 (FUSE, MICROWAVE), and 1 W11244490 (INTERLOCK SW KIT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD9151YW0
Near Avon Lake, OH 44012
Angel
Job Details: 10/04/2021
Cc that unit is squeaking. Confirmed the pulley was worn out replaced with dryer repair kit tested and unit working as should. Opt test ok.; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Shaker Heights, OH 44120
Marie V
Job Details: 10/04/2021
"Cc that the unit started making ice but now the water stopped too, no ice. When you press the pad you can see the ui showing like is pouring water but is not counting. No getting power to valve. Called BJ we started going on steps ran step for ice maker found fill tube frozen. Tried to get line defrosted, failed unit need new heater and testing water valve, valve is not getting power from control board. Unit will need new heater and main control. Control is not in stock, office will call back to schedule ; ordrng 1 W11087201 (Heater) and 1 WPW10589837 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Lorain, OH 44052
Angel
Job Details: 10/04/2021
Replaced filter housing tested working as designed no leaks also cycled icemaker.Opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPUH19D7LF1
Near Mentor, OH 44060
Joe O
Job Details: 10/04/2021
"Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.9oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Jefferson, OH 44047
Brian M
Job Details: 10/04/2021
Installed fan Ran diagnostics test fan is running not sure why control was orderedAdvised to hold onto control OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXVS00
Near Willoughby, OH 44094
Corina B
Job Details: 10/04/2021
CC that the unit is leaking. Confirmed. Found the valve leaking with a pin hole. The housing is not releasing the filter. Will need a valve filter and cap; ordrng 1 W10408179 (Valve) and 1 WPW10121138 (Housing) and 1 WP2260503B (Button)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW01
Near Gates Mills, OH 44040
Corina B
Job Details: 10/04/2021
CC that the freezer light is not working. Fz 5* ff 40* freezer light is working. Door switch is not sticking. Opt test ok.
We serviced a
JENN-AIR RANGE
Model JGS1450DB0
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 10/04/2021
Replace dsi board and harness opt test ok
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Ashtabula, OH 44004
Dan H
Job Details: 10/04/2021
"Customer complaint that lid is locked and unit does nothing but hum, ran diagnostics found f9e1(long drain) error code, drain pump is not pumping, nothing clogging pump, unit needs new drain pump , ran entitlement; ordrng 1 W11396717 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB02
Near Pepper Pike, OH 44124
Corina B
Job Details: 10/04/2021
Replaced the ui. Brought the core back for return. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Beachwood, OH 44122
Corina B
Job Details: 10/04/2021
"CC that the clothes are coming our stiff and too big. Ran diag no codes. Checked the shifter, good. Started a cycle with towels. Advised cust to wrap the clothes around the wash plate. 1-2 tablespoons of he detergent. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Cleveland, OH 44111
Gabriel P
Job Details: 10/04/2021
"Unit working as designed,opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Conneaut, OH 44030
Dan H
Job Details: 10/04/2021
"Customer complaint of clanking noise, started normal dry cycle, no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW6200SW2
Near Lakewood, OH 44107
Marie V
Job Details: 10/04/2021
"Replaced control and shocks. Started a rinse and spin with towels and rugs, pass. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2272VES01
Near Strongsville, OH 44149
David R
Job Details: 10/04/2021
Replaced bi metal. Reset temps. Could feel could air in FZ and in FF coming out. Give 24 hours for unit to adjust temps. Op test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Kent, OH 44240
Brian M
Job Details: 10/04/2021
"Cc filter will not pop out Found filter housing spring broken Removed old filter advised on filter housing replacement ; ordrng 1 WPW10394053 (housing), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44111
Marie V
Job Details: 10/04/2021
"Took POP. Cc that the unit does not fills and does not spin. Plugged in unit , it was on a float mode. Ran diag found error code f8e2 overflow condition. Tested valves and checked pressure hose, pass. Advice cust to just use 1-2 tablespoons of detergent and that 6-7 bath towels = a full load. And what things to do when you have a off balance load, if the clothes were still in unit while unit shut down because off balance unit will enter float mode because theres still water dripping from clothes left inside, at that point theyll have to run drain and spin. Also explain that we cant add any more water to unit. Whatever water unit fills with thats the correct amount. If using bigger loads run bulky items cycle. Ran auto test, pass ran calibration. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Strongsville, OH 44149
David R
Job Details: 10/04/2021
Cc unit left door handle loose and temp questions. Replaced handle sent out. Went through diagnostics and adjusted FF and FZ temp offset warmer. Give 24 hours and monitor. Op test ok.
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW0
Near Conneaut, OH 44030
Dan H
Job Details: 10/04/2021
"Installed new user interface, op test good"
We serviced a
KITCHENAID MICROWAVE
Model KEMS309BSS00
Near Westlake, OH 44145
Angel
Job Details: 10/04/2021
Magnetron was replaced tested unit and heating as should. Opt test ok.
We serviced a
JENN-AIR RANGE
Model JER8885RAS1
Near Westlake, OH 44145
Angel
Job Details: 10/04/2021
"Cc that front left burner will not turn on and two knobs are broken. Verified switch is receiving 240vac also ohmed out terminals while knob was off and on and no continuity switch is opened. Will need new switch. Ordering switch and 2 knobs.; ordrng 1 WPW10185286 (Switch) and 2 WP74008921 (Knob)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Streetsboro, OH 44241
Brian M
Job Details: 10/04/2021
Installed pump and pressure sensor OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Streetsboro, OH 44241
Brian M
Job Details: 10/04/2021
Cc of noise possibly metal Ran test found no issue other than noise coming from the belt slipping Replaced using truck stock OP Test Ok ; used 1 W11239857 (BELT) from stock
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Lakewood, OH 44107
Gabriel P
Job Details: 10/04/2021
Found heater shorted again it touch metal dont know or why so soon is going to need a heater check other harness is good I was trying to use same labor as last time but there was not ticket from las time but any way she will not fix
We serviced a
KENMORE WASHER
Model 110.26912691
Near Beachwood, OH 44122
Corina B
Job Details: 10/04/2021
CC that the unit shakes. Started a load of towels. Confirmed. Found the washer not level. Tilted the washer forward and the legs sprang out. Leveled the Asher.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kingsville, OH 44048
Dan H
Job Details: 10/04/2021
"Customer complaint that unit is damaging clothes and is not washing clothes, ran diagnostics found f7e6(motor fault) error code, no sharp edges found in basket, found new style shifter disconnected from cam, installed new old style shifter , op test good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Rocky River, OH 44116
Gabriel P
Job Details: 10/04/2021
Found temp on fridge 78 degrees also temp on freezer 78 compressor running and amp was 0.36 ordering parts needed asking double label and second technician ; ordrng 1 W10865322 (Evap) and 1 W11131873 (Control) and 1 W11131873 (Compressor) and 1 W11109499 (Dryer filter)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHB0
Near Streetsboro, OH 44241
Brian M
Job Details: 10/04/2021
Installed UI and cable Could not run everything but UI turned on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Cleveland, OH 44105
Marie V
Job Details: 10/04/2021
Cc that the freezer light and fresh food section top lights are out. Confirmed. Replaced freezer light. Op test ok also adjusted freezer handle for cust.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Cleveland, OH 44121
Marie V
Job Details: 10/04/2021
"Cc that the unit is did not clean dishes. Started a load, unit started filling with water but motor is not running. Check power coming out of control pass, when check power at the motor found connection, unplugged, was getting 120V. Plugged in and make sure that it was not coming off. Pass. Ran unit tested good. Op test ok"
We serviced a
SAMSUNG DRYER
Model DVE45M5500ZA3
Near Mentor, OH 44060
Jason N
Job Details: 10/04/2021
"Installed drive motor. Ran dryer op test. Good heat and tumble, op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Mentor, OH 44060
Jason N
Job Details: 10/04/2021
"Cc unit spray arms not workingRan diagnostics, found codes 4-3 for motor not running, 5-1 for door stuck open and 7-1 for no heat. Wash motor did not turn on in diagnostics cycle. Unit needs wash motor/pump assembly. Replaced using customer supplied pre id part. Ran diagnostics cycle in entirety. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mentor-on-the-Lake, OH 44060
Jason N
Job Details: 10/04/2021
"Cc unit making vibration noise from rearFound rear panel dented inward, touching compressor. Straightened panel, started unit into cooling mode. No abnormal sounds heard. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Madison, OH 44057
Joe O
Job Details: 10/04/2021
Cc: frost build up in freezerFound right side freezer door not closing properly. Found closer not functioning. Needs freezer door slides; ordrng 1 WPW10397636 (slide) and 1 WPW10397635 (slide)
We serviced a
KENMORE DRYER
Model 41781122310
Near Madison, OH 44057
Joe O
Job Details: 10/04/2021
Installed screws and latch. Tested. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KUDC25CHWH1
Near Beachwood, OH 44122
Corina B
Job Details: 10/04/2021
"CC that the clip to the upper spray arm is broken and it leaks. Confirmed. Found the holder broken. Will need a new holder. Advised cust the leak is from the spray arm not sitting correctly. ; ordrng 1 WP3378186 (Holder), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model LDG412
Near Strongsville, OH 44136
David R
Job Details: 10/04/2021
"Replaced belt, rollers, idler, coils. Ram unit, let customer listen. No noise. Unit is heating and cycling, can feel hot hair coming from outside vent. Op test ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Solon, OH 44139
Brian M
Job Details: 10/04/2021
Installed harness OP Test Ok Customer needs wheels for lower rack Customer to install wheels ; ordrng 1 WPW10195417 (lower roller asm)
We serviced a
MAYTAG OTR MICROWAVE
Model MMV6190FZ3
Near Rock Creek, OH 44084
Dan H
Job Details: 10/04/2021
"Customer complaint of dent in case, confirmed, case and bottom are dented, case is here, ordering bottom, part is out of stock so not scheduling return appointment ; ordrng 1 W10571126 (Bottom)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS01
Near Westlake, OH 44145
Gabriel P
Job Details: 10/04/2021
Found evap frozen with ice team and found fan not running ordering ; ordrng 1 W11340145 (Fan)
We serviced a
KITCHENAID MICROWAVE OVEN
Model KEMS308GSS2
Near Westlake, OH 44145
Angel
Job Details: 10/04/2021
Replaced hinges and tested unit closing and opening as should. Opt test ok.