Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8201 customer reviews

Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL ES5FHAXSB00 "Customer complaint that unit is not working at all now, fresh food section temperature at 71 degrees , freezer section temperature at 31 degrees, found evaporator frozen solid, ordering adaptive defrost control, bimetal and defrost heater, customer will contact us for return appointment ; ordrng 1 4388932 (control,defrost adap) and 1 WP2323198 (heater) and 1 WPW10225581 (bimetl-def)"

Near Throckley Ave, Cleveland, OH 44128
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint that burners are not lighting, confirmed, found spark module not sending power to ignitors, installed new spark module, op test good"

Near Wendy Dr, Cleveland, OH 44122
Arthur V.

Arthur V.

RANGE GE JGB900SEF1SS "Gound bake ignitor weak and bake burner deformed. Needs both ; ordrng 1 WB16K10035 (burner bake), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near OH-46, Jefferson, OH 44047
Macaulay G.

Macaulay G.

REFRIGERATOR GE PFS22MIWABB Replaced capacitor and relay. All tested ok.

Near W 11th St, Cleveland, OH 44109
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Door alignment was off. Installed washer from truck stock. All tested ok.; used 1 489341 (PLASTIC WASHER) from stock

Near Behrwald Ave, Cleveland, OH 44109
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Rescheduled customer and NEEDS last call.; schdld next appmnt for 10/18 THU 3-5

Near Pumpkin Ln, Broadview Heights, OH 44147
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Not sealing correctly around freezer door. Office to order kit.; ordrng 1 W10916494 (blade-fan)

Near Bentley Dr, North Royalton, OH 44133
Robert A.

Robert A.

WASHER GE APPLIANCE GTW460ASJ5WW "Installed drain pump, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Aquilla Rd, Chardon, OH 44024
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFD2561HES "Installed new ice maker and valve, op test good, no water mitigation mat left due to fridge install is too tight for customer to move to remove mat"

Near Nitra Ave, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR JENN-AIR JFC2290VEM5 "Customer complaint of ice build up on freezer section floor, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per Special Project S38253, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Clarion Dr, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5500SQ0 "Found washer humming when spinning cycle,took washer apart,,shot vac water from washer machine disconnected pump from motor and started spinning tells me there is something inside pump took drain line of pump found sock stuck in pump took it out fill washer back up then change cycle to spin drain all water opt test ok,did not leave water mat do concrete floors"

Near Marshall Ave, Lorain, OH 44052
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED8000DW4 "Check voltage to board 122 also ohm out p9 p8 to motor tan wire to light blue 2.0 ohms by tech sheet said replace board if read out ok,ordering also for got to mention when I open display to get to control found a metal screw on top control not necessary mean it could of blowing or shorted the control but it probably could ordering control ; ordrng 1 W11133021 (CNTRL)"

Near Oak Point Rd, Lorain, OH 44053
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB865GW0 "Replace gear case operations test ok,leave water mat ,ran diagnostics test and calibration all pass no error codes"

Near Oakhill Blvd, Lorain, OH 44053
Corey L.

Corey L.

WASHER WHIRLPOOL MVWX655DW1 "Customer complaint lid not locking so washer will not start a cycle, confirmed statted drain and spin cycle, unit did not lock, ran diagnostics no codes found, started test cycle, lid lock not getting power, unit needs new control; ordrng 1 W11116592 (CNTRL)"

Near Northland Ave, Lakewood, OH 44107
Corey L.

Corey L.

DRYER KENMORE 110.9737421 "Customer complaint dryer not heating, confirmed ignitor not glowing, found ignitor failed, replaced ignitor with ts part, op test good; used 1 279311 (IGNITOR 42.42) from stock"

Near Cook Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7000DW1 "High thermal cut off fuse is open. I have the part unfortunately it was damaged with oil from my hydraulic vacuum pump need the part ordered for the customer and one sent to my house; ordrng 1 279816 (thermal cut off hi), used 1 279816 (CUTOFF) from stock"

Near Tamarac Blvd, Willoughby, OH 44094
Brian M.

Brian M.

DISHWASHER MAYTAG MDB5600AWB Installed wash motor and impeller Ran test cycle OP TEST OK

Near Wilson Mills Rd, Gates Mills, OH 44040
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFE525S0HZ0 "Door hinges are bent ordering new ,took pic of pop; ordrng 2 WPW10299224 (hinge-door)s"

Near N Main St, Amherst, OH 44001
Gabriel P.

Gabriel P.

WASHER GE GTW680BSJ2WS Found washer machine full with water use shock vacuum to take all water out the use bench elevate washer so I can put bucket underneath for rest of water fall on bucket instead of floor finally unplugged drain pump did not found no clothing stuck but found a candy inside and also there was sand inside explain customer ran diagnostics found service pointer not pumping water out copy and pasting information underneath Repair:Replace drain pump assembly. Part number WH23X27574. The impeller in the new drain pump has been improved to prevent being jammed by small particles.; ordrng 1 WH23X27574 (PUMP )

Near Jaeger Rd, Lorain, OH 44053
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL MDB4949SDZ0 "High limit thermostat was not connected, keeping it from heating. Repaired connection. All tested and heated ok."

Near Glenridge Ave, Middleburg Heights, OH 44130
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FFTR1514TW "There’s no heat transfer a compressor is drawing .7 A there is no frost pattern on the evaporator needs a compressor evaporator and filter estimate only; ordrng 1 5303918275 (evaporator kit) and 1 5303918659 (compressor kit), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hillcrest Ave, Mentor, OH 44060
Macaulay G.

Macaulay G.

DRYER ELE GE DZSR483EF0GG Open heating element. Needs replaced. Customer to decide. WE11M23 element

Near Pattie Dr, Berea, OH 44017
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE404DSS0 Cc of unit not always running properly Found error of 6-2 open fuse on fill valve control could not get unit to run remaining auto test it just shut down Needs control board replaced; ordrng 1 W10866116 (cntrl-elec)

Near Manor Dr, Mentor-on-the-Lake, OH 44060
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Put into service mode, did not agitate or spin. Went into manual test mode, did not spin or agitate. Went through test 3a and 3b. Capacitor not giving out increases in resistance. Ordering cap, motor, shifter.; ordrng 1 W10913953 (actuator) and 1 W11158831 (CAP) and 1 WPW10006487 (motor-drve)"

Near Prospect St, Elyria, OH 44035
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KBFS25EWMS10 "Customer complaint freezer has water coming out the door, unit was shut off for 24 hrs and turned back on, found duck bill style drain tube, unit needs updated ptrap, bill part using code S38253, quoted, ok, replaced drain tube, op test good; used 1 W10619951 (TUBE-DRAIN) from stock"

Near W 4th St, Cleveland, OH 44113
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL ED2FHAXSB04 Went to home. Cust not available for service. Wanted tomorrow between 1-3. Tech advised he cannot set that time frame or over ride the schedule and would have the office contact him tomorrow to set a return date. ; saved tckt

Near E 151st St, Cleveland, OH 44128
Dan H.

Dan H.

REFRIGERATOR GE GFE26GMHGES "Customer complaint that unit is not cooling, fresh food section temperature at 71 degrees , freezer section temperature at 71 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system in a 20” vacuum, added half charge, frost pattern did not improve, unit needs new filter drier; ordrng 1 WPW10143759 (dryer)"

Near W Main St, Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE LGHN2844MF0 Cc of unit leaking water Found drain line frozen and drain tube clogged Cleared ice and clog OP TEST OK

Near Dumperth Dr, Jefferson, OH 44047
Brian B.

Brian B.

REFRIGERATOR FRIGIDAIRE LFHB2741PFDA CC of leaking under machine. Customer had water to machine turned off. Found plastic waterline to machine leaking where it attaches to water valve. Advised customer that plastic waterline is a flood hazard and must be replaced with copper or braided metal flexline. Machine checks ok.

Near W 215th St, Fairview Park, OH 44126
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Customer complaint of loud noise and fresh food section is not cooling, found frost build up around evaporator fan and air channels, found door not sealing properly because a screw was stuck on gasket, removed screw, adjusted door gasket and cleared frost, op test good"

Near Warrensville Center Rd, South Euclid, OH 44121
Dan H.

Dan H.

WASHER GE GFW450SSK0WW "Customer complaint of burning smell, no burning smell noticed, no burn marks noticed on control board, motor, or pump, unable to duplicate the problem , unit is operating as designed"

Near Oxford Rd, Shaker Heights, OH 44122
David R.

David R.

REFRIGERATOR GE GFE28GSKFSS Replaced ice maker. Op test ok.

Near Ichabod Dr, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL ABB2222FEB Ice frozen on bottom cabinet of freezer. Steamed out and unclogged drain tube. Op test ok.

Near Forest View Dr, Olmsted Falls, OH 44138
David R.

David R.

REFRIGERATOR MAYTAG MFI2665XEB3 Ice buildup left side of freezer. Put freezer into a standard 8 hour defrost time. Saw air gap from gasket. Steamed gasket so it can conform. Op test ok.

Near Glenwood Cir, Berea, OH 44017
David R.

David R.

WASHER ROPER RTW4516FW2 Replaced valve. Ran through service mode. Op test ok.

Near Whitney Rd, Strongsville, OH 44136
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE FGHB2844LP5 Installed water valve OP TEST OK Called Electrolux 82071703Sent them pictures of ice maker drain frozen over again They advised to give them 78 hours to contact customer

Near Donna Dr, Ashtabula, OH 44004
Brian M.

Brian M.

RANGE FRIGIDAIRE FFGS3025PWA Cc unit rattling when fan runs Found fan not sitting correctly in holder straightedges fan into bracket Fixed issue during diagnostics OP TEST OK

Near N Greenway Ct, Highland Heights, OH 44143
Brian M.

Brian M.

RANGE WHIRLPOOL KGST307HBS6 Cc of f2e3 Found keypad stuck Had customer reset breaker Ran test cycles OP TEST OK

Near Rushmore Dr, Richmond Heights, OH 44143
Brian M.

Brian M.

REFRIGERATOR MAYTAG MFW2055FRZ00 Installed evap fan OP TEST OK

Near Radford Dr, Highland Heights, OH 44143
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302ESS00 Customer showed pop took pic Cc of noise Could not duplicate or hear any abnormal noises OP TEST OK

Near E Landerwood Dr, Pepper Pike, OH 44124
Brian M.

Brian M.

WASHER WHIRLPOOL MVWB835DW1 Cc that unit will not start Entered diagnostics found error f6e2 All wires look good Could not get unit to except auto test mode Needs control and Ui Customer calling whirlpool Customer paid svc

Near Wing Rd, Chagrin Falls, OH 44023
Paul P.

Paul P.

RANGE KITCHENAID KSGB900ESS2 "Replaced sensor, W11100100 control, spark module, burner tube. Calibration at 0, normal setting. Tested temperatures at 10 minute intervals. Last time before changes, oven only reached top temperature reading using infrared and bake pan of 220 degrees. After parts replaced, temperature rise and reached tartlet temperature."

Near W 58th St, Cleveland, OH 44102
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT108FZDW02 "Installed new evap tray, dumped 2cups water, no leaks, op test good"

Near Carson Ave, Cleveland, OH 44104
Corey L.

Corey L.

RANGE WHIRLPOOL AGR5330BAW "Customer complaint broiler drwer door was damaged on delivery, confirmed dent in broiler door, replaced with pre id part, op test good"

Near Edgewater Dr, Lakewood, OH 44107
Corey L.

Corey L.

WASHER MAYTAG MVWC6ESWW1 "Customer complaint washer not working doesn’t fill first just agitating, strategy normal wash cycle, unit sensed and filled, unit advanced to wash, unit drained and advanced to spin, unit completed cycle at off and turned off, unable to duplicate the problem, unit is operating as designed"

Near Stratford Ave, Rocky River, OH 44116
Corey L.

Corey L.

DISHWASHER PORT WHIRLPOOL DP1040XTXB6 "Customer complaint plastic tab fell off silverware basket, confirmed tab not basket is damaged, reinstalled release tab, op test good"

Near Bancroft Ave, Cleveland, OH 44105
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDC10IXSS1 "Found leaking in front dish washer,adjusted the door sprigs they were off track this is a tight space for dishwasher when installer put it in might loose in the spring s also adjust door legs top of dishwasher was leaning forward ran auto test opt test ok no leaks"

Near Leafy Mill Ln, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE WRB322DMBM00 Cc ice maker not working they thug it out with a blower it work for a little while then stop working did the same thing again but didn’t make ice food freezing up ok jump start icemaker did not cycle jump started valve and pass icemaker motor fry replacing out of truck stock jump start new icemaker it cycle to it home position and fills opt test ok ; used 1 W10884390 (ICE MAKER ASSY 82.39) from stock

Near Beck Rd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KBFC42FTS00 Replace board and did not started check voltage to compressor 122v ohm out compressor check each pin 7.1 ohms pass call tech line Talk joe found wired plug in wrong connector hard wire it opt test ok 7723163756 joe fridge cooling back again did not leave water mat do to customer had water in her drawer ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Breakers Blvd, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL CAE2745FQ0 "Replace board,opt test ok ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Erie Ave, Lorain, OH 44053
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GSF26C4EXS03 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Brookside Dr, Perry, OH 44081
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW1 Installed new part unit op tested good

Near Inland Shores Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MSD2756GES The rear drain was frozen I steamed the unit op tested good

Near Johnson Dr, Wickliffe, OH 44092
Arthur V.

Arthur V.

M/W CONVECTION WHIRLPOOL WMH31017HZ2 Replaced door. Op test good

Near Mentor Ave, Willoughby, OH 44094
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Replaced led bd. Op test good at this time

Near Sweet Hollow Dr, Mentor, OH 44060
Robert A.

Robert A.

REFRIGERATOR FRIGIDAIRE FGH2631PF4A "Found evap drain clogged/frozen, cleared, op test ok"

Near Coldbrook Dr, Mantua, OH 44255
Robert A.

Robert A.

DISHWASHER KITCHENAID KDTM354EBS3 "Found rt side adj broken, replaced, op test ok"

Near River Trail, Kent, OH 44240
Robert A.

Robert A.

DRYER WHIRLPOOL WED8900BC0 "Found idler pully making noise, replaced, op test ok; used 1 279640 (PULLEY-IDLER) from stock"

Near Notman Rd, Deerfield, OH 44411
Chad  P.

Chad P.

COOKTOP GAS KITCHENAID KCGD500GSS00 Found the bezels on the cook top coming off. Needs bezels replaced. ; ordrng 5 W11240529 (BEZEL)s

Near Westminster Ln, Broadview Heights, OH 44147
Robert A.

Robert A.

WASHER MAYTAG MVWC565FW1 "Installed cap, ran recal, op test ok"

Near Stroup Rd, Rootstown, OH 44272
Robert A.

Robert A.

WASHER WHIRLPOOL WTW5000DW0 "Installed hub, ran recal, op test ok"

Near Rose St, Ravenna, OH 44266
Robert A.

Robert A.

DRYER MAYTAG MGDB855DC4 "Ran diognostics, no codes, Ran unit, good heat, good airflow to outside, changed dryness levels, working as designed, op test ok"

Near Bonnie Ln, Aurora, OH 44202
David R.

David R.

DISHWASHER KITCHENAID KUDC10IXWH0 "No buttons are lighting up when pressing control panel. Checked power to unit. Correct voltage. All wires are connected. Needs new control panel.DO NOT ORDER PART.; ordrng 1 WPW10500177 (panel-cntl 160.10), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wyleswood Dr, Berea, OH 44017
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 CC of frosting up In ff section. found hinge side of gasket not touching cabinet. May have been caused after reversing door swing. Used steamer to reform gasket. Op test ok.

Near Center Ridge Rd, Rocky River, OH 44116
Brian B.

Brian B.

DISHWASHER KITCHENAID KDFE104DWH2 "CC of no water into machine and soap on bottom after cycle. Found melted straw under float. Removed straw, ran calibration/ test cycle. Op test ok."

Near Lake Rd, Lakewood, OH 44107
Brian M.

Brian M.

REFRIGERATOR GE TFX26PPDACC "Cc of frost in back wall Found defrost heater not turning on Needs defrost heater assembly ; ordrng 1 WR51X10029 (heater harness def a89.38), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Woodhill St, Painesville, OH 44077
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF560SEYW04 "Replaced drawer slides. Tested drawer, op test test."

Near W 132nd St, Cleveland, OH 44111
Chad  P.

Chad P.

BEVERAGE CENTER KITCHENAID KUBR204ESB00 No noise at this time. Cycled cooling on and off. All noises normal. All fans running correctly. No excessive frost or condensation at this time. Unable to duplicate the issue. Advised to monitor and use as normal.

Near Snowville Rd, Brecksville, OH 44141
Chad  P.

Chad P.

RANGE WHIRLPOOL WFG525S0HZ0 Ran entitlement for pop. Ran both bake and broil. Both lit. Advised door must be closed for broil to stay on and it will turn off and on when it reaches a high temp. Ran bake again and set to 350. Unit lit and reached set temp. Let heat cycle. Op test ok. Advised on storage drawer and not over stacking it. This will cause cookware to come into contact with the ignitor and result in failed ignition.

Near Scottsdale Dr, Broadview Heights, OH 44147
Brian M.

Brian M.

WASHER WHIRLPOOL MVWB750WQ0 "Cc of unit going out of balance Found error for basket speed Ran auto test found no cold water entering Everything functioning as design other than cold water Needs water valve replaced ; ordrng 1 W10364988 (valve13572), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Camberly Dr, Lyndhurst, OH 44124
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL MTB2153ARA No water on floor at this time. Advanced unit into defrost and observed. Pulled unit forward while in defrost removed access cover and observed. No leaking. Filled drain pan with water until it was full. No leaking. While in rear access cleaned condenser fan as it was slightly dirty. Pushed unit back. No leaking. Unable to duplicate the issue.

Near 7 Hills Blvd, Seven Hills, OH 44131
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW3 Customer showed pop took pic but ran entitlement purchased 1-11-18 from Home DepotCc of unit not powering on Got unit to go into diagnostics Found error f6e2 Could not get unit to do an auto test Communication error Wires are fine Needs Ui and control board ; ordrng 1 W11112656 (console) and 1 W11170706 (UI )

Near Old State Rd, Chardon, OH 44024
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8040DW4 Suspension parts not needed. Cust complaint of banging on the sides when spinning. Cycled in spin with no load. Op test good. Ran diagnostics got 2 error codes. F0e3 overload and f9e3 pump drive error ( unit couldnt spin the water out). Both codes have to do with overloading washer. Advised customer about how to load washer and cleared error codes for further diagnostics Showed customer in use and care guide how to load washer for best results

Near Dundee St, Madison, OH 44057
Paul P.

Paul P.

DISHWASHER KITCHENAID KDTE254EBL2 "Checked spray arms, upper,spray arm to be ordered. Note customer will install part when it arrives. Set down mitigation mat. Otherwise dishwasher is operating properly.; ordrng 1 WPW10448645 (arm-spray)"

Near Trails End Ct, Westlake, OH 44145
Brian B.

Brian B.

WASHER WHIRLPOOL WTW7300DW1 "Replaced listed parts. Ran calibration and auto test, op test cycle ok."

Near Beverly Hills Dr, Euclid, OH 44117
Paul P.

Paul P.

WASHER KENMORE 110.477018 "Checked washer, found only common wear items may eventually need replaced. Customer only doing service for today, put together quote only, parts are not to be ordered unless prepaid.; ordrng 1 W10015830 (shock absorber) and 1 W10116915 (belt,drive) and 1 W10127411 (spring), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Golf View Ln, North Olmsted, OH 44070
Dan H.

Dan H.

DRYER WHIRLPOOL MEDX655DW1 "Customer complaint that unit is not heating, started normal dry cycle, unit started, unit heated, repeated several times with results, unable to duplicate the problem, unit is operating as designed"

Near Paul St, Bedford, OH 44146
Paul P.

Paul P.

DISHWASHER GE DDT595SGJ0WW "Found seal separate from dispenser, office to order dispenser and 4 mounting plate screws. Set down mitigation mat.; ordrng 4 WD02X10067 (screw 8-16 hxw 1/2 s)s and 1 WD12X24058 (DISPENSER MODULE )"

Near Beech St, Berea, OH 44017
Dan H.

Dan H.

MICRO OVEN WHIRLPOOL WMH31017FS0 "Customer complaint that after customer bakes a potato unit vibrates behind buttons and flashes a light, heated up glass of water, unit heated, no flashing observed, no vibration felt, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"

Near Stonehaven Ln, Bedford Heights, OH 44146
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JCD2389GES Replaced adaptive defrost control. Put into defrost. Tested ok.

Near Savoy Dr, Fairview Park, OH 44126
Arthur V.

Arthur V.

WASHER MAYTAG LBR4232DW0 Found unit needs drain pump and lid switch est = labor. 18.99 shipp. 1-wp3363394@36.00. And 2-wp3356311@4.48. And 1-285671@39.00.. Cust paid service call already and will call back if repair is wanted

Near Walnut St, Geneva, OH 44041
Corey L.

Corey L.

DRYER MAYTAG MEDC215EW1 "Customer complaint dryer not running, confirmed timer not ticking, found plastic paddle on door switch broke, unit needs door switch; ordrng 1 WPW10569603 (SWITCH )"

Near W 89th St, Cleveland, OH 44102
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KFIS29BBWH02 "Claimed old refrigerant. Removed compressor and fresh food evaporator. Installed new compressor, evaporator, and dye drier from truck stock.. Pulled vacuum for 15 minutes and held for 15 minutes. Charged with 5.5 ounces of R134a. All tested ok.; used 1 WPW10143759 (DRIER) from stock"

Near Florence Ave, North Olmsted, OH 44070
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 Replaced control and cycle switch. Ran calibration cycle. All test and filled ok. Put mitigation mat under washer.

Near Falcon Avenue, Elyria, OH 44035
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KRMF706EBS01 Customer returned my call and informed me that he called and canceled on the automated system earlier.

Near Walker Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 The parts haven’t arrived yet no eta ; schdld next appmnt for 10/17 WED 8-12

Near River Rd, Madison, OH 44057
Dan H.

Dan H.

COOKTOP ELE KITCHENAID KICU509XBL00 "Installed new cooktop module, op test good"

Near E Glengary Cir, Cleveland, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBFS25EWWH7 The ICEMAKER is continuously running needs new icemaker; ordrng 1 D7824706Q (ice maker)

Near Valleyview Dr, Eastlake, OH 44095
Paul P.

Paul P.

DRYER MAYTAG MGDB850YG0 "Installed idler pulley assembly, tested dryer, operating properly now. Customer prepaid balance."

Near Dalebrook Ave, Brook Park, OH 44142
Jeff M.

Jeff M.

MICRO OVEN WHIRLPOOL WOC95EC0AS04 The unit needs the microwave switch cam assy. The switch appears to be engaging too far in. It’s not engaging soon enough the door house to be pushed on for the switch to engage; schdld next appmnt for 10/16 TUE 8-12

Near Heatherglen Drive, Mentor, OH 44060
Jeff M.

Jeff M.

RANGE KITCHENAID KEBS207DBL9 "The board is receiving power it is also sending 120 V to the transformer transformer should be sending 24 V DC back to the control which is not the transformer has failed; ordrng 1 WP9760588 (TRANS), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Whitetail Run Ln, Mentor, OH 44060
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC416FW1 Replaced control and lid lock. Ran calibration. All tested ok.

Near Avon Belden Rd, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC300EBL01 "Installed new door, op test good"

Near Elmwood Ave, Wickliffe, OH 44092
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW7500GW0 Replaced console. All tested ok. Put mitigation mat under washer.

Near Sullivan Dr, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG320M0BS0 Replace parts opt test ok ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Deepwood Ln, Amherst, OH 44001
Arthur V.

Arthur V.

WASHER KENMORE 110.286227 Found unit needs a water level switch. 1-w10339251 @ 90.50. Cust to call back if repair is wanted. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Orton Rd, Painesville, OH 44077
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Steamed ice. Replaced motor Evap. Op test ok.

Near Peck Wadsworth Rd, Wellington, OH 44090
Corey L.

Corey L.

DISHWASHER KITCHENAID KDTM354DSS4 "Installed new right side door hinge bracket, leveled unit, op test good"

Near Superior Ave, Cleveland, OH 44114
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRS965CIAE00 Installed parts listed. Advised as everything if frozen to please allow several days for normal operations.

Near Westover Rd, Cleveland Heights, OH 44118
Robert A.

Robert A.

WASHER MAYTAG MVWX500XW0 "Found basket locked in place, broke loose, bearings loud, needs gearcaseCust to let us know; ordrng 1 W11132267 (GEARCASE26926), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Geauga Trail, Chesterland, OH 44026
Chad  P.

Chad P.

WASHER WHIRLPOOL WET4024HW0 Found latch assy failed. Will not engage lid. Needs latch assy replaced. ; ordrng 1 W10869789 (LATCH)

Near Cove Dr, North Royalton, OH 44133
Chad  P.

Chad P.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Found wash motor not running. Has power. Needs sump assy replaced. ; ordrng 1 W11087376 (SUMP)

Near Cedarwood Dr, North Royalton, OH 44133
Chad  P.

Chad P.

REFRIGERATOR FRIGIDAIRE LFSS2312TF0 Found cube jammed in icemaker and broke off glide. Needs I.m. Assy replaced. ; ordrng 1 241798231 (ICEMAKER)

Near Torrance Ave, Brooklyn, OH 44144
Arthur V.

Arthur V.

DRYER MAYTAG PYET344AYW "Found open thermal cut off open and belt unraveling. Needs belt and tstat and cabinet cleaned out. AV ONLY ; ordrng 1 341241 (belt,drive) and 1 LA-1053 (thermo kit), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Clay St, Thompson, OH 44086
Corey L.

Corey L.

DISHWASHER/B-IN MAYTAG MDB7749AWM1 "Customer complaint dishwasher not working no lights come on, confirmed no selections work, unit has proper power preformed stuck key test, ui failed, heard debris in drain pump, added drain pump clean out to labor, customer has soft rubber hose drain tube extension hose and no loop, advised unit needs drain loop and no extension hoses; ordrng 1 W10811151 (PNL CNTRL 151.95), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ashwood Rd, Shaker Heights, OH 44120
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer complaint dishwasher not heating, confirmed started test cycle, f7e1 no heat, element ohms good, found thermostat failed, unit needs new hi-limit thermostat; ordrng 1 WP661566 (THERMOSTAT)"

Near Devonshire Dr, Cleveland Heights, OH 44106
Corey L.

Corey L.

WASHER MAYTAG MHW5500FW0 "Customer complaint doing weird things on its own and not working, confirmed when plugged in buttons just beep and leds flash random patterns, won’t allow any selections, power at wall is good, power cord is good, interference filter is good, acu checks out sending 5v to ui, unit needs new ui; ordrng 1 W10911044 (UI)"

Near Middlefield Rd, Cleveland Heights, OH 44106
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL MVWX655DW1 "Oil from old gearcase damaged belt. Actuator not shifting completely. Cam assembly not aligning properly. Office to order cam, belt, and actuator.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 WPW10006384 (drive belt)"

Near Sanctuary Lane, Sheffield, OH 44054
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MSD2652KES The unit is room temp the low side has no pressure and the high side has no pressure the compressor is running with no heat transfer the unit needs a evap and filter; ordrng 1 12001940 (evaporator) and 1 W10143759 (drier (service))

Near Summerwood Dr, Painesville, OH 44077
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFF707ESS01 Fridge evaporator is covered in frost and ice. Needs a new sensor harness ; ordrng 1 W11033168 (HARNESS )

Near Yale Pl, Painesville, OH 44077
Paul P.

Paul P.

REFRIGERATOR FRIGIDAIRE FRT18L4JWK "Checked refrigerator seal, it is torn and needs replaced. Also excessive wear on freezer seal at corners. Office to order refrigerator and freezer seal. Did not set down mitigation mat, refrigerator does not have water running to it.; ordrng 1 241872503 (gasket-frzr door) and 1 241872513 (gasket)"

Near Ansonia Ave, Brooklyn, OH 44144
Chad  P.

Chad P.

OTR MICROWAVE WHIRLPOOL UMV1160CS3 Gave. Cwow. Cust not available. Rescheduled. ; schdld next appmnt for 10/15 MON !

Near Forman Ave, Cleveland, OH 44105
David R.

David R.

RANGE WHIRLPOOL WGG745S0FS02 "Found control panel warped and a sticking outward from panel. Put oven into bake cycle. Heat rising, could cause heat to go into area and warp it.Tech line SteveSuggested that customers will put big pots on back burner and the heat will rise into the control panel. Cosmetic damage, unit still useable.File number 7723166132DO NOT ORDER PARTS; ordrng 1 W10879587 (swtch-memb 216.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Reamer Pl, Oberlin, OH 44074
Robert A.

Robert A.

B/IN REFRIGERATO KITCHENAID KSSS48QDX05 "Found evap frozen, put into forced defrost, heater is on, needs defrost timer; ordrng 1 WP2183400 (DEFROST TIMER62.03), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brakeman Rd, Chardon, OH 44024
Dan H.

Dan H.

DRYER ELE KENMORE 110.9628311 "Called customer , customer is not home, customer will call back for service ; saved tckt"

Near Cambrian Way, Madison, OH 44057
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MZD2752GRQ "Freezer temp -7 degrees, found ice stuck on harvest arms clear them out also found lever unplugged it might of came off jump started ice maker and it fills and cycle to the home position opt test ok also customer not getting cube ice cube switch throw crush,solenoid getting voltage but not working ordering new; ordrng 1 61005844 (yoke asm 11.02) and 1 WP61005253 (solenoid 72.16) and 1 WP69715 (YOKE 4.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Nottingham Pkwy, Avon, OH 44011
Arthur V.

Arthur V.

REFRIGERATOR GE GSH25JFXNWW "Found heater open and needs replaced. Labor is for a defrosted unit. 4 Customer to defrost before we arrive. ; ordrng 1 WR51X10055 (heater,defrost), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shepherds Gln, Willoughby, OH 44094
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFF302ESS01 Cc that humidity rail is sweating Found mullion on but ice cold Proper voltage to mullion but mullion not functioning Needs mullion replaced ; ordrng 1 WP12722803AP (rail-mulln)

Near Sterling Rd, Wickliffe, OH 44092
Brian M.

Brian M.

RANGE HOTPOINT RB757WC2WW "Cc that oven stays on Found bake element open and popped in left rear side of element Customer wants to order part but install herself ; ordrng 1 WB44K10005 (bake element9469), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chardon Ave, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR GE GFE26GMHGES Cc of no cool Found low side 10 high side 0 Filter drier installed incorrectly Recovered refrigerant Installed drier 28inch vac for 20 min Recharge 5.5 oz r134a Frost pattern showed OP TEST OK Advised to give it 48 hours ; used 1 WPW10143759 (DRIER) from stock

Near W Main St, Madison, OH 44057
Arthur V.

Arthur V.

WASHER MAYTAG MVWB835DW1 Getting numerous error codes. F6e3 &f6e2 both bd issue errors. I also got a f0e3 overload. And f0e5. Off balance load. Advised customer how to load and warned against overloading. Replaced control and console and recalibrated. Op test good. Unit passed recalibration

Near Dodge Rd, Rome, OH 44085
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWB765FW0 Replace pump motor ran diagnostics auto test and calibration all pass did not leave water mat cause concrete floor on basement opt test ok

Near Jackson St, Lorain, OH 44052
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Replace trim,opt test ok"

Near Woodbridge Way, Avon Lake, OH 44012
David R.

David R.

WASHER WHIRLPOOL WTW7500GW0 "Replaced wash plate, ran service mode. Op test ok."

Near Wakefield Run, North Ridgeville, OH 44039
Arthur V.

Arthur V.

DRYER MAYTAG LDG8424AAE "Found blower wheel cracked and needs replaced ; ordrng 1 Y303836 (blower wheel), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lakeside Dr, North Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 Customer could not find pop ran entitlement purchased 1-05-2018 from Home Depot Cc that unit is freezing things Found freezer set to min cool Allowing cold air to drop to fridge Adjusted temp setting Advised to give it 48 hours to regulate

Near Tracy Ave, Euclid, OH 44123
Brian M.

Brian M.

RANGE JENN-AIR JGC9536BDF Cc that unit right burner does not always spark Found unit to be working just fine OP TEST OK Customer paid with other ticket

Near Turnberry Ln, Highland Heights, OH 44143
Brian M.

Brian M.

WASHER HOTPOINT HSWP1000M2WW Cc of no spin and water leaking Found unit to spin just fine Found drain line had a small hole removed line and attached drain hose directly to pump OP TEST OK

Near E 243rd St, Euclid, OH 44117
Robert A.

Robert A.

RANGE FRIGIDAIRE LGGF3032KBG "Found links to lower rack bent, needs linksCust to let us know; ordrng 2 316546300 (LINK 1008)s, used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near South St, Garrettsville, OH 44231
Corey L.

Corey L.

DISHWASHER AMANA ADB1300AFS1 "Installed detergent dispenser, op test good"

Near Highland Rd, Highland Heights, OH 44143
Robert A.

Robert A.

WASHER MAYTAG MVWX655DW1 "Ran diognostics, 8-1 no fill, 8-5 h and c reversed, pressure fault, tested valve, good, checked pressure hose, good, needs controlCust to replace; ordrng 1 W11116592 (CONTROL294.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Mennonite Rd, Mantua, OH 44255
Robert A.

Robert A.

WASHER MAYTAG MTW6600TQ0 "Ran diognostics, pressure signal out of range, checked pressure hose, good, clear, needs controlCust to let us know; ordrng 1 WPW10189966 (CONTROL26548), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brandamore Ct, Solon, OH 44139
Corey L.

Corey L.

RANGE WHIRLPOOL WGG755S0BH01 "Customer complaint top oven bake not working, started bake for 340 on top oven, no glow on ignitor, ignitor getting power, unit needs new bake ignitor, replaced with pre-Id part, op test good"

Near S Taylor Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

WASHER WHIRLPOOL MHWE201YW00 "Installed new drive motor, op test good, unit is in basement next to floor drain, no parts of water system was touched no need for water mat"

Near St Albans Rd, Cleveland Heights, OH 44121
Brian B.

Brian B.

WASHER AMANA NTW4516FW2 "CC machine not working. Ran diag, f8e3, overflow condition, f7e6, motor fault, f5e3, lid unlock fault. Customer has machine plugged into an ungrounded outlet with adapter and prongs are burned. Replaced lid lock from t/s. . Ran manual test mode. Motor bearings failed and clutch seized again. All lower components have had water damage, including gearcase. May have been from overflow condition. Do not see any signs of water line inside washer or on outside from basement flooding. Customer stated that basement leaks but never gets any accumulation on floor. Gearcase, all lower components , control and harness will have to be replaced. Called whirl TL, JK, 7723147408. He documented findings and suggested calling trade partners and see if they will replace machine due to repair being cost prohibitive. Will due lookup. Office to r/s if machine is to be repaired.; ordrng 1 W10721967 (cam) and 1 W10890624 (MOTOR) and 1 W10899776 (LOWER HARNESS) and 1 W10913953 (ACTUAT

Near W 125th St, Cleveland, OH 44111
Corey L.

Corey L.

RANGE WHIRLPOOL WFE540H0ES1 "Replaced oven sensor, started bake cycle for 350, unit did not cycle off when set temp was reached, found convection fan blade hit red wire to bake element, binding and shorting out on motor and splitting wire, fixed split wire, test again at 275, unit heated up but did not cycle off again, replaced control, started bake for 300, unit heated up to 300 and cycle off, cycled on in a few minutes then back off in another couple minutes, op test good"

Near Rutland Ave, Cleveland, OH 44108
Arthur V.

Arthur V.

DRYER AMANA NED4655EW1 Found blower wheel broken. In middle of repair customer refused repair called home depot and they are picking up unit. CUSTOMER REFUSED SERVICE

Near Puritan Dr, Mentor, OH 44060
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "CC of ffnot cold enough. Checked temps, 59 ff, 7 freezer, ff fan motor not running. Ran diag, step 3, fan motors. Connector p14 on main board. P14, 1 to 2, freezer fan, 14vdc.. p14, 3 to 4, ff fan motor, 14vdc.. will need new fan harness. Office to order parts. R/s per Cust req.; ordrng 1 W11087438 (FF FAN AND HARNESS)"

Near Lakewood Heights Blvd, Lakewood, OH 44107
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW2 Replaced water valve. Unit op test good.

Near Market Pl Dr, Ashtabula, OH 44004
Arthur V.

Arthur V.

WASHER MAYTAG MVWC200XW0 Found control bd fault and lid lock acting erratic. Needs main control and lid lock . ——Customer does not want repaired ———

Near Marshall St, Conneaut, OH 44030
Paul P.

Paul P.

B/IN REFRIGERATO GENERAL ELEC PFE29PSDDSS "Customer has experienced freezing of food, then warmer than normal temperatures in FF section. Thermistor working within ohms range. Temperature variance between thermistor input and control. Door seals and vegetable drawer interface working properly. Office to order main control.; ordrng 1 WR55X30452 (MAIN CONTROL)"

Near Park Dr, Brook Park, OH 44142
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHS2322MQ2 Found unit has some condensation on the outside of the flapper door causing some to drop on the tray. Advised cust. Flapper door looks good and is not allowing light thru. Op test is good. There is nothing to repair very hot humid weather recently

Near Dorman Rd, Conneaut, OH 44030
Paul P.

Paul P.

M/W CONVECTION WHIRLPOOL WMH31017HS2 "Inspected switches, Switches checking NO/NC properly. Tested diode, no deflection in either direction. Office to order capacitor, diode and magnetron.; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W10886077 (diode)"

Near Lakeland Ave, Lakewood, OH 44107
Brian B.

Brian B.

DRYER ROPER RED4516FW0 "Ran entitlement to verify pop. CC of not drying clothes. found vent clogged up and cage on vent hood completely clogged with lint. Removed cage from vent hood and advised customer that she cannot use as it will just clog up again. Also, foil vent is clogged up. Advised customer that she must use rigid or semi rigid metal venting. Ran test cycle. Heat and airflow good. Dryer op test ok."

Near Garfield Ave, Lakewood, OH 44107
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Removed Freon, Installed dye filter. Evac to 30” vac. Held for 10 minutes. Recharge 5.5oz Freon. Replaced velorem seal on ice housing and ice container. Op test ok."

Near W 160th St, Cleveland, OH 44111
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Ice bin was jammed shut, from excessive ice, had overflowed bin. Checked ice maker, will fill and turn properly, however the production not shutting off at correct position. Office to order ice maker. Did not set down mitigation mat, ice maker will need replaced first.; ordrng 1 WPW10300024 (icemaker)"

Near W 112th St, Cleveland, OH 44102
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KURR304EBS "Box was damaged when arriving. Found a dent on the left hand corner and the corner is sharp, again. Called SM to order part. ; ordrng 1 W10913552 (door)"

Near Edgedale Rd, Pepper Pike, OH 44124
Brian B.

Brian B.

WASHER WHIRLPOOL WTW5840BW0 "Checked lower components. Water and oil have been leaking through gearcase. Ran diag, F7E1, basket speed fault. F7e5, shifter fault, f7e7, motor unable to reach rpm.. Will need new gearcase and shifter and hub assembly. Will give est. customer does not want to repair. Do not order parts. Paid ser call."

Near Roosevelt Ave, Lakewood, OH 44107
Corina B.

Corina B.

WASHER MAYTAG MVWC555DW0 "CC that the clothes are coming out wet. Ran diag F0E5 – OFF BALANCE LOAD DETECTED, f7e1 – BASKET SPEED FAULT,. Checked the hub is stripped. Will need a new hub and shifter. Called SM to order parts. ; ordrng 1 W10528947 (drive hub kit) and 1 W10913953 (actuator)"

Near Milo Rd, Garfield Heights, OH 44125
Paul P.

Paul P.

ICEMAKER WHIRLPOOL WRX735SDBM00 "Tested ice maker, will turn but not calling for water fill. Inlet tube not frozen, water is dispensing at water dispenser in front. Replaced ice maker, now filling/operating properly. Set down mitigation mat.; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Hall Dr, Westlake, OH 44145
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE234GPS0 CC that the dishwasher is leaking.there is damage to the left and right side of the dishwasher. There is a gap on the left side where the water is leaking. There is water damage in the basement. Will need a new tub. Called SM to order part; ordrng 1 WPW10681506 (tub-dishwr)

Near Tanager Trail, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR GE DFE29JSDASS "CC that the food is freezing in the ff. Ff set at 42 and the fz at 6. Temp in the ff is 41-46* and the fz is 5-10*. The top shelf is to close to the top of the unit and the ff is packed with food, took pic. Advised cust to lower the top shelf and to not over pack the ff. Damper door is opening and closing. Will need a main control ; ordrng 1 WR55X30452 (CONTROL )"

Near Ridgeline Dr, Bedford Heights, OH 44146
Paul P.

Paul P.

WASHER CROSLEY CAW9444DW1 "Determined the transmission gear case has failed internally, would need new transmission and belt. Customer has decided not to repair, will be replacing washer. Service call only."

Near Edgewater Dr, Lakewood, OH 44107
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WTW8500DC0 Replaced lid latch. All tested ok. Put mitigation mat under washer.

Near Gilmere Dr, Brook Park, OH 44142
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE304GPS0 The spray arms are loaded with pod plastic. Needs new spray arms and I’m having the customer switch to finish pods; ordrng 1 W11101428 (LOWER ARM) and 1 WP3400918 (RETAINER ) and 1 WPW10327455 (UPPER UPPER ARM) and 1 WPW10448645 (UPPER ARM)

Near Beechers Brook Rd, Mayfield, OH 44143
Macaulay G.

Macaulay G.

WASHER WHIRLPOOL WFW75HEFW0 Replaced all door pieces. All tested ok. Put mitigation mat under washer.

Near Franklyn Blvd, Brook Park, OH 44142
Macaulay G.

Macaulay G.

REFRIGERATOR JENN-AIR JCD2389GTB Replaced damper. Tested ok.

Near Hilltop Dr, Parma, OH 44134
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 The conrtol is getting power but not on needs a new control ; ordrng 1 W11116592 (CONTROL )

Near Stonecreek Dr, Mayfield Heights, OH 44143
Corina B.

Corina B.

WASHER MAYTAG MVWC425BW0 CC that there is oil leaking from the bottom. Found the gear case leaking. Will need a new gear case. Cust is tax exempt. Cust does not want to repair.

Near Euclid Ave, Cleveland, OH 44103
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSCS25FVMS02 See cp pvr; saved tckt

Near Westchester Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KBFO42FTX04 "Customer complaint of frost build up in freezer section , found freezer section door tracks binding causing door to not close completely, unit needs new freezer section door tracks; ordrng 2 WP2320616 (slide)s"

Near S Woodland Rd, Shaker Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GI6FARXXB00 CC that the fz light is not working. Found ice around the light switch. used vaseline. Optest ok

Near Churchill Dr, Solon, OH 44139
Corina B.

Corina B.

REFRIGERATOR MAYTAG MBF2258XEW1 "Replaced the ice maker and the water valve. Advised cust to have a plumber replace the shut off valve, due to it not shutting off completely. Optest ok."

Near Skyline Dr, Moreland Hills, OH 44022
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT311FZDT00 Installed new part unit op tested good

Near Lyndale Rd, Painesville, OH 44077
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that water is not coming in and it’s not going through the cycles, started normal wash cycle, unit filled and advanced to wash cycle, unit didn’t start washing, wash motor humming, gearcase is seized, motor is burning up, unit needs new gearcase, motor, and capacitor ; ordrng 1 W11035751 (gearcase) and 1 W11158831 (CAP) and 1 WPW10006487 (motor-drve)"

Near Raymond St, Maple Heights, OH 44137
Dan H.

Dan H.

RANGE WHIRLPOOL GY397LXUQ04 "Customer complaint that some numbers are not working, confirmed, unit needs new user interface, customer does not want repair at this time; ordrng 1 WPW10207930 (swtch-memb 216.99), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Shaker Blvd, Beachwood, OH 44122
Dan H.

Dan H.

DRYER GE DPSE810GG1WT "Customer complaint that unit is not starting, confirmed, no power to motor, no power from control, unit needs new control, customer does not want repair at this time ; ordrng 1 WE04M10004 (board asm mounted 161.79), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Coleridge Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

DRYER GE GTD42EASJWW The unit was not making any noises there was no burning smell unit tested good I did recommend for them to clean the venting

Near Worton Blvd, Mayfield Heights, OH 44124
Chad  P.

Chad P.

REFRIGERATOR KITCHENAID KSCS25FVMS02 "Pulled unit and installed valve. Op test no good. Valve still firing but intermittently dispensing water. T.l. Butch. Went over several issues. Advised to replace the disp core board. Cust asked if we can order the part before she pays for it. Has had to stay home several times and pay more then expected. She will pay for it if we install it and it works. Office to please review this request and turn into Adam. If card is processed please call her before running it to let her now. ; ordrng 1 WP2303843 (CORE, CONTROL), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Westchester Rd, Shaker Heights, OH 44122
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MFF2258FEZ01 Fridge was turned too 6 almost the coldest setting I put it back the four also recommended for her to not place items in front of the vents . Unit op tested good

Near Metro Park Dr, Mayfield, OH 44143
Chad  P.

Chad P.

OTR MICROWAVE WHIRLPOOL KHMS2056SBL2 "Found unit giving f7 error code. Power interruption to mag. Needs mag and inverter replaced at the same time. Two techs required for repair. Cust will be contacting wpl. Office to not order parts unless contacted. ; ordrng 1 8206079 (magnetron, 187.32) and 1 W10217711 (inverter, 166.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lansdowne Dr, Solon, OH 44139
Jeff M.

Jeff M.

MICRO OVEN WHIRLPOOL WMH53520CS0 "I found the in-line ceramic fuse was missing. Customer also explained me the door open and close situation with the switches. Installed a new in-line fuse and door camp switches from stock; used 1 W10138793 (FUSE, MICROWAVE), and 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"

Near Robinson Rd, Chardon, OH 44024
Dan H.

Dan H.

DRYER GE GTDS560GF3WS "Customer complaint that unit is taking too long to dry, found burner not lighting, ignitor is glowing, unit needs new coils, installed new coils, op test good ; used 1 279834 (COIL) from stock"

Near Glenmore Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

FREEZER FRIGIDAIRE FFFU14F2QWJ "Customer complaint that unit is leaking, drain pan and drain hose are in good condition, good frost pattern on evaporator , no excessive frost found inside, unable to duplicate the problem, unit is operating as designed"

Near E 126th St, Cleveland, OH 44120
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Customer complaint that unit is not making ice, ice bin is partially full, cycled ice maker , ice maker did not cycle, ice maker is recieving 120vac, installed new ice maker, ice maker cycled and filled, op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Saybrook Ave, Garfield Heights, OH 44105
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Found fresh food section evap frost up with ice badly,steam all ice from evap and change thermister with the plastic one also customer complain that water line is chattering when dispensing found a service pointer valve chatter W10786952 check water pressure had 65 psi ordering service pointer parts customer last name is lasalla office pls change ; ordrng 1 W10786952 (valve 87.29), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 W10902214 (THERMISTOR 49.38) from stock"

Near Camelot Way, Avon, OH 44011
David R.

David R.

DISHWASHER KITCHENAID KDFE104HBL0 Did not receive right part for job. Needs user interface. Part received was top of the control panel.; saved tckt

Near Adams Ave, North Ridgeville, OH 44039
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Installed parts listed, op test good"

Near E 105th St, Cleveland, OH 44106
Corey L.

Corey L.

RANGE WHIRLPOOL WEE510S0FS0 "Installed new oven sensor, unable to op test unit not near power supply"

Near Johnson Ct, Cleveland, OH 44113
David R.

David R.

RANGE KITCHENAID KGRS807SSS01 "Put in new control. Oven still not preheating. Ignitors not coming on. Checked power from board when bake is on, giving voltage to wires. Ordering spark module.Cash call. Customer was to pay on return.; ordrng 1 WPW10331686 (module-spk 236.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Mark Ave, Rocky River, OH 44116
Arthur V.

Arthur V.

WASHER GE GHWS3600F0WW "Customer stated while using machine door lock was acting weird then it quit all together plugged in and ALL lights on console were lit but with no response. Needs main control,console ui pcb and door lock. ; ordrng 1 WH01X23494 (lock module door) and 1 WH12X25837 (PCB UI ASSY ) and 1 WH12X26034 (MAIN CONTROL )"

Near Cork Cold Springs Rd, Austinburg, OH 44010
Corey L.

Corey L.

STACK W/D WHIRLPOOL LTE5243DT3 "Installed lid switch, op test good"

Near Euclid Ave, Cleveland, OH 44114
Chad  P.

Chad P.

MICROWAVE WHIRLPOOL WMH31017HZ0 "New door sent to Cust was damaged. Took pic of pop. On ticket for dishwasher. Need to reorder door. Cust unable to call wpl at this time. ; ordrng 1 W11173823 (DOOR, SS)"

Near Key W Dr, Parma, OH 44134
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE334DSS0 "Replace control board and UI ran diagnostics test,opt test ok"

Near Chesterfield Ave, Parma, OH 44129
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRX735SDBM03 Replace door steam gasket opt test ok

Near Ambridge Ln, Avon, OH 44011
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Still sweating on mullion. Techline: David. To stop condenser for ten min and call back for eng dept. Sr7723096452Called back several times. T. Is down. Calling later. Calling Techline again.6:40pm. Dave. In for product review. 3-5 business days for rep to contact Cust. Sr is the same. ; O-emld tckt

Near Beaver Ridge Trail, Broadview Heights, OH 44147
Chad  P.

Chad P.

RANGE KITCHENAID KSGB900ESS2 Found new panel damaged. Need to reorder. S.m. To please contact Marcone and advised to pack with extra packing. ; ordrng 1 W10913685 (CONSOLE)

Near Julia Dr, North Royalton, OH 44133
Corey L.

Corey L.

DISHWASHER WHIRLPOOL GU2700XTSB1 "Customer complaint dispenser flap lost tension like a spring broke, confirmed spring on dispenser broken, replaced dispenser with supplied part, op test good"

Near E 110th St, Garfield Heights, OH 44125
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM3 "Customer drilled hole in correct location in cupboard wall but did not reroute drain hose through new hole, advised customer to have their plumber reroute through new hole and remove copper extension as well as the extra black hose, attach grey end to drain pipe, customer may call and request tech to answer a few questions if still not understood"

Near Longspur Rd, Highland Heights, OH 44143
Jeff M.

Jeff M.

MICRO OVEN WHIRLPOOL WMH53520CS1 Installed new part unit op tested good

Near Dugan Farms, Perry, OH 44081
Dan H.

Dan H.

REFRIGERATOR GE ZIR36NMHRH "Customer complaint that unit is not cooling, temperature at 75 degrees , ev fan is running, compressor and condenser fan are running, no frost pattern on evaporator, found bullet piercing valve already installed on process stub, accessed system found in a 28” vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator, customer does not want repair at this time ; ordrng 1 WR85X10017 (evaporator325.20) and 1 WR87X10224 (compressor kit egys6 418.40), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Alexander Rd, Painesville, OH 44077
David R.

David R.

DISHWASHER MAYTAG MDB7749SBM2 Replaced both seals. Op test ok.

Near Hyannis Port Cir, Avon Lake, OH 44012
Robert A.

Robert A.

RANGE WHIRLPOOL WFE520S0FS0 "Cc front burners not working correctly, found front burners only work on 1, will not go higher, needs control; ordrng 1 W11267090 (CONTROL)"

Near Waterloo, Akron, OH 44312
Robert A.

Robert A.

WASHER MAYTAG MVWX655DW1 "Ran diognostics, found hub stripped, shaft rusted/ damaged, needs gearcase, hub and adj; ordrng 1 W10528947 (HUB) and 1 W10721967 (CAM) and 1 W10902814 (ADJ) and 1 W11035751 (GRARCASE)"

Near Clark Rd, Atwater, OH 44201
Chad  P.

Chad P.

REFRIGERATOR WHIRLPOOL MFX2570AEM0 Found air intake and return clogged with ice and frost. Steamed out. Advised for normal cooling to resume.

Near Castle Dr, North Royalton, OH 44133
Chad  P.

Chad P.

WASHER MAYTAG MVWX655DW1 Installed hub. Ran calibration and service mode. Op test ok.

Near Castletown Dr, Strongsville, OH 44136
Dan H.

Dan H.

GAS RANGE MAYTAG MGRH752CDS "Installed new control, op test good"

Near Opalocka Dr, Chesterland, OH 44026
David R.

David R.

DRYER WHIRLPOOL WED92HEFW0 Door did not line up to screw holes. Opening door.; ordrng 1 W11168739 (DOOR)

Near Giles Rd, Grafton, OH 44044
Brian M.

Brian M.

RANGE WHIRLPOOL WFG320M0BW2 Home was remodeled and unit was just installed Customer showed pop took pics Cc that unit popped and smoke Found control board burnt out Needs control Customer wants to install he can’t wait till next week for return visit ; ordrng 1 W11113908 (cntrl-elec)

Near OH-193, Jefferson, OH 44047
Robert A.

Robert A.

REFRIGERATOR MAYTAG MFI2569VEM4 "Installed and prograhmed control, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Scranton St, Ravenna, OH 44266

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