Service History 219 | Freds Appliance

We serviced a

MAYTAG VERTICAL FREEZER

Model MZF34X20DW00

Near Strongsville, OH 44149

David R

Job Details: 05/31/2023

"Cc unit is doing the same thing even after tech fixed. Took pic, ice frost over evap. Tested heater, 33 ohms. Fan is good. No voltage to heater. Ordering control and harness, thermistor is warranted and labor warranty. ; ordrng 1 W11382527 (Control) and 1 W11244436 (Harness) and 1 WPW10383615 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model A8TXNWFBBOO

Near Atwater, OH 44201

Brian M

Job Details: 05/31/2023

Installed fan OP Test Ok ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Brook Park, OH 44142

Angel

Job Details: 05/31/2023

"Discharged unit replaced compressor, drier and evaporator tested unit for leaks with nitrogen to make sure before recharging unit passed could not detect any leaks put unit into a 30 vacuum waited about ten minutes and it held and recharged unit with 2.40oz of R600a recommended customer to wait at least 24hrs for proper cooling opt test good."

We serviced a

WHIRLPOOL DRYER

Model WHD862CHC2

Near Cleveland, OH 44113

Marie V

Job Details: 05/31/2023

"Replaced pump and control. Tested unit, no codes. Op test okBrought core for return"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL3

Near Huntsburg, OH 44046

Joe O

Job Details: 05/31/2023

Installed tub. Tested. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44108

Marie V

Job Details: 05/31/2023

"Cc of unit leaking from bottom . Confirmed, found nut missing from thirth rack . Ordering. ; ordrng 4 W11545286s"

We serviced a

JENN-AIR REFRIGERATOR

Model JCB2282KTB

Near Beachwood, OH 44122

Jason N

Job Details: 05/31/2023

"Cc unit ice maker not workingCustomer stated ice maker will routinely stop cycling and not produce ice. Found no ice in ice maker mold. Ran manual harvest test, jumping t to h. Ice maker did index and fill mold with water. Older ice maker may have intermittent cycling issue, quoted ice maker replacement. Customer declined, will consider repair. Estimate only at this time. ; ordrng 1 D7824706Q (Ice maker) and 1 WPD7813010 (Harness)"

We serviced a

MAYTAG WASHER

Model MHW5630HW2

Near Shaker Heights, OH 44120

Marie V

Job Details: 05/31/2023

"Cc that the unit is not finishing the cycle it will stay at 2 min but wull not stop. Ran diag found error code F5E2 lock error, ran auto test pass. Explain cust that if having an off balance load unit will not spin at high speed. Clothes need to be leveled in order for washer to continue to finish the cycle. Because unit keeps showing error code of latch, i would recommend replacing. But as is today unit is working properly. ; ordrng 1 W11565030 (Latch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC400EWH00

Near Cleveland Heights, OH 44106

Marie V

Job Details: 05/31/2023

"Cc of water pressure and ice maker. Confirmed, took temps all in range . Found ice maker stuck. Replaced and filter needs to be replaced, when use bypass water pressure is perfect. Op test ok"

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Parma, OH 44129

Marie V

Job Details: 05/31/2023

"Cc that someone replaced control and latc and unit still not working, it will not change cycles when turning knob. Confirmed, ran diag found error code f5e1 lid lock fault. Gave estimate. Cust will install themselves. ; used 1 W10810403 (LID LATCH) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW08

Near Brook Park, OH 44142

Marie V

Job Details: 05/31/2023

"Cc that unit will not dispense ice. Confirmed, found motor stuck will not move. Will need new.; ordrng 1 W11671282 (Motor) and 1 WPW10169511 (Coupling)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Mayfield Heights, OH 44124

Bill

Job Details: 05/31/2023

"Cc unit not responding, confirmed cc at first visit. Changed Ui, control board, and rack wheel. Tested unit opt test good."

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Lyndhurst, OH 44124

Corina B

Job Details: 05/31/2023

CC that the unit locked and would not do anything. Ran diag no codes. Ran a co test. Replaced the door lock and pressure switch. Ran a rinse and spin. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW3

Near Diamond, OH 44412

Brian M

Job Details: 05/31/2023

"Installed harness Ran spin test unit still going to oob Called Whirlpool, recommends shifter replacement and possibly another controlReplace shifter first, run a dls calibration ; ordrng 1 W11624938 (Control) and 1 W11481722 (Shifter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model wrs315sdhz08

Near Strongsville, OH 44136

David R

Job Details: 05/31/2023

"Called whirlpool tech-line Went over symptoms customer is having. Unit front display will not let customer get ice or water, customer also said lights will not go on. Cannot find any lose wires. Already replaced controls and FZ door switch. Techline said to look at replacing FF door switch and have customer monitor. ; ordrng 1 W11123941 (FF door switch)"

We serviced a

GE DRYER

Model PTD60EBSR1WS

Near Columbia Station, OH 44028

David R

Job Details: 05/31/2023

"Cc unit not heating. Checked power, 240, good. Found heater connection and wires burned. All other heater fuses are good. Will need new heater, will need to splice and replace wire as well. Customer paid svc, do not order parts.; ordrng 1 WE11X21156 (Heater assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GCO

Near Hiram, OH 44234

Brian M

Job Details: 05/31/2023

Cc of noise could not duplicate but suspected issue with slider Found slider damaged Replaced using truck stock Advised to watch ; used 1 W10734521 (SLIDER) from stock

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near North Ridgeville, OH 44039

Angel

Job Details: 05/31/2023

"Cc that unit is making a grinding noise. Tested unit in diagnostics and it wouldnt do anything so i looked underneath and shield was full of oil unit will need belt, cam, actuator and gearcase. Gave customer estimate decided to buy new; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W10913953 (Actuator), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Westlake, OH 44145

Marie V

Job Details: 05/31/2023

Replaced all 3 spray arm and drain pump. Tested unit. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF550CDHZ02

Near Ashtabula, OH 44004

Dan H

Job Details: 05/31/2023

"Installed new valve , op test good"

We serviced a

AMANA WASHER

Model NTW4516FW

Near Ashtabula, OH 44004

Dan H

Job Details: 05/31/2023

"Customer complaint that unit is not spinning, ran diagnostics found f8e1(long/no fill) error code, valves are good, unit spins, unit is operating as designed1"

We serviced a

MAYTAG WASHER

Model MVW5430MW0

Near Ashtabula, OH 44004

Dan H

Job Details: 05/31/2023

"Customer complaint that unit is not draining, ran drain and spin cycle, lid locked, unit spun, drain pump started, unit is operating as designed"

We serviced a

AMANA WASHER

Model NTW4516FW

Near Ashtabula, OH 44004

Dan H

Job Details: 05/31/2023

"Customer complaint that unit does not spin, ran diagnostics found f8e1(long/no fill) error code, valves are good, unit spins, unit is operating as designed"

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKW0

Near Ashtabula, OH 44004

Dan H

Job Details: 05/31/2023

"Customer complaint that control panel is peeling and unit is not working, unit flashing an fa error code, no buttons are working, unit needs new console and user interface , customer does not want repair at this time; ordrng 1 W11413964 (Console) and 1 W11414079 (Ui), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Ashtabula, OH 44004

Dan H

Job Details: 05/31/2023

"Installed new hub, op test good"

We serviced a

GE REFRIGERATOR

Model PSS26LSRBSS

Near Willoughby, OH 44094

Dan H

Job Details: 05/31/2023

"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, evaporator fan is running, condenser fan is running, compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor and filter drier , customer does not want repair; ordrng 1 WPW10143759 (Drier) and 1 WR87X20798 (Compressor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36MDX00

Near Chardon, OH 44024

Joe O

Job Details: 05/31/2023

"Cc: not coolingFound unit has tap on process stub. Only frosting on cap tube. Unit pulling .6 amps. Needs compressor, heat exchanger, evaporator, drain pan heater. Pan heater discontinued. ; ordrng 1 WPW10122127 (evaporator) and 1 2002992 (Pan heater(discontinued)) and 1 WP2003001 (exchanger) and 1 W10309990 (compressor)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKT0

Near Lyndhurst, OH 44124

Joe O

Job Details: 05/31/2023

"Cc: not washing properly, tab sticking out under counterFound mounting tab has no screw holding unit in place. Found sump pulsating upon start up then not washing, just humming. Found unit receiving proper power. Needs sump assembly; ordrng 1 W11460945 (Sump assembly), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ01

Near Mentor, OH 44060

Dan H

Job Details: 05/31/2023

"Customer complaint that unit runs a lot, fresh food section temperature at 41 degrees, freezer section temperature at-4 degrees, advised customer that unit ripening more is normal, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Beachwood, OH 44122

Jason N

Job Details: 05/31/2023

"Cc unit ice maker made too much iceCustomer stated the ice maker made too much ice and it fell up of the container, she stated ice maker does not have a shut off wire. Advised customer that she does not have this style ice maker and this ice maker has an automatic ice sensing arm. Ran ice maker cycle test, stopped sensing arm and arm retracted and did not continue cycle. Tested again, and same result. Ran cycle through all the way, ice maker cycled and filled mold with water. Ice maker is working as designed, no issue found. Advised customer to monitor."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSC25C4EYB02

Near Highland Heights, OH 44143

Jason N

Job Details: 05/31/2023

Cc unit leaking from underneathCustomer stated he shut the main water supply off to the unit and the leak went away. Pulled unit out and turned water supply on. Found drip from inlet/isolation valve. Quoted customer valve replacement. ; ordrng 1 WPW10238100 (Inlet valve)

We serviced a

WHIRLPOOL WASHER

Model LSQ9560PW2

Near Euclid, OH 44117

Joe O

Job Details: 05/31/2023

"Cc: not spinning, or drainingFound manually engaging lid switch unit will drain. Needs lid switch; ordrng 1 8318084 (lid switch), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Painesville, OH 44077

Dan H

Job Details: 05/31/2023

"Customer complaint that unit is not dispensing ice, confirmed, found auger motor not running, motor is receiving 120vac, unit needs new auger motor ; ordrng 1 W11671282 (Motor)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Cleveland, OH 44143

Jason N

Job Details: 05/31/2023

Cc unit fault code f8e4Checked drip tray under unit. Found some water in tray which is tripping the float switch. Emptied water and reinstalled drip tray. Ran wash test for 15 minutes. No leaks or overflow situations found. Could not duplicate issue at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Fairport Harbor, OH 44077

Dan H

Job Details: 05/31/2023

"Installed new freezer section door, new water line is smaller than original, installed guest fitting, op test good ; used 1 TJ80-56 (5/16' X 1/4' JOHN GUEST FITT) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDP540HAMB0

Near Elyria, OH 44035

David R

Job Details: 05/31/2023

"Replaced wash motor pump. Ran diagnostics, good. All components working, heater came on at end. Ran a normal cycle. Good. Cancelled. Op Test Ok."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Garrettsville, OH 44231

Brian M

Job Details: 05/31/2023

"Cc unit will not spin Found tub hub damaged 1 screw stripped in hub had to notch it, removed hub Replaced using truck stock OP Test Ok ; used 1 W10528947 (HUB) from stock"

We serviced a

GE MICROWAVE

Model PVM9195SF1SS

Near Mayfield Heights, OH 44124

Corina B

Job Details: 05/31/2023

"CC that the unit is not heating. Confirmed. Amp drawl .85 amps. Checked the door switches, good. Will need a control. Customer does not want to repair ; ordrng 1 WB56X20629 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"

We serviced a

WHIRLPOOL DRYER

Model WED8127LW2

Near Willoughby, OH 44094

Jason N

Job Details: 05/31/2023

"Cc unit making rattling noise after running for a whileRan dryer op test. After 10 minutes, unit started making the noise in question. Pulled front panel and found blower wheel cracked. Replaced blower wheel using misc. truck stock part. Ran dryer op test, no abnormal noise heard. Op test good. ; used 1 WP697772 (Wheel) from stock"

We serviced a

AMANA RANGE

Model AGR5330BAW3

Near Euclid, OH 44119

Joe O

Job Details: 05/31/2023

"Installed igniter, tested. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Eastlake, OH 44095

Joe O

Job Details: 05/31/2023

Installed damper. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44110

Bill

Job Details: 05/31/2023

"Cc unit wont spin, confirmed cc. Found unit stuck in final spin cycle, with standing water. Could hear pump but no water discharge, pulled pump found clothing stuck in discharge port of tub. Removed item reassemble pump, tested unit. Opt test good."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model 106.51792411

Near Olmsted Township, OH 44138

Angel

Job Details: 05/31/2023

"Cc that unit was not cooling properly in ff section and freezer was frosting up. Verified and evaporator is frosting up causing the issue, checked heater and it started good will need harness with bimetal and control board. Gave customer estimate and decided not to continue with repair; ordrng 1 WPW10366605 (Control) and 1 W11225843 (Harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHB2869TF3

Near Madison, OH 44057

Jason N

Job Details: 05/30/2023

"Cc unit dispense lever falls down/sticks.Found dispense lever has no tension. Found spring had come off lever arm, looks to have broken off the end of the arm. Unit will need dispense module replaced. ; ordrng 1 242270106 (Module(dispense))"

We serviced a

KITCHENAID REFRIGERATOR

Model KSRG25FVMS04

Near Independence, OH 44131

Bill

Job Details: 05/30/2023

"Cc ice build up in bottom of freezer, confirmed cc. Took back panel off in freezer, good frost pattern. Tried to run a cup of hot water down drain, drain was clogged. Shot a blast of steam through it using steamer, cleared clog. Tested with water again opt test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM

Near Orwell, OH 44076

Brian M

Job Details: 05/30/2023

"Cc no Ice or dispenser Found wires in bottom hinge damaged Needs door ; ordrng 1 LW10691266 (dor-fip), used 1 1OVRSZ (oversized shipping) from stock"

We serviced a

KENMORE DISHWASHER

Model 665.13893K800

Near Painesville, OH 44077

Jason N

Job Details: 05/30/2023

Installed console control. Ran wash test for 10 minutes. All functions passed. Op test good.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Columbia Station, OH 44028

Marie V

Job Details: 05/30/2023

"Cc that unit is not working. Confirmed, found unit not agitating properly, slider is broken . Will need agitator, gearcase slider and rotor. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider) and 1 W11260238 (Rotor) and 1 W11550891 (Agitator)"

We serviced a

MAYTAG WASHER

Model MVW7232HW1

Near Willoughby Hills, OH 44094

Corina B

Job Details: 05/30/2023

"Replaced the Gearcase, slide and washplate. Ran a calibration. Started a quick wash. Opt test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Lorain, OH 44053

Angel

Job Details: 05/30/2023

Replaced oven door seal tested unit by preheating oven to 350* opt test good.

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Mantua, OH 44255

Brian M

Job Details: 05/30/2023

Cc unit will not start Found strike damaged Replaced using stock OP Test Ok ; used 1 W11457841 (Strike) from stock

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH31017HW08

Near Rocky River, OH 44116

Marie V

Job Details: 05/30/2023

"Replaced turn table motor, tested it a few times. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW5630HC1

Near Elyria, OH 44035

Angel

Job Details: 05/30/2023

"Cc that unit had a wrench on display and would not let her get the clothes out because it was locked. Unit was unplugged, plugged in unit to test and display was locked not letting the customer do anything. So I showed her how to unlock the screen and ran a test cycle to make sure everything was working properly and it was also ran a quick cycle unit passed and worked as should opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS36MDX00

Near Chardon, OH 44024

Joe O

Job Details: 05/30/2023

Installed defrost time. Defrost timer running. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Walton Hills, OH 44146

Bill

Job Details: 05/30/2023

"Cc door alarm keeps coming on, verified cc at last visit. Changed door switch in ff section, opt test good."

We serviced a

MAYTAG DRYER

Model MEDB835DW3

Near Wellington, OH 44090

Angel

Job Details: 05/30/2023

"Cc that unit was squealing again. Confirmed cc idler pulley was squealing again. replaced rollers idler pulley made sure to lube everything up properly tested unit opt test good. Recommended customer not to overload dryer."

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET20DMXAN00

Near Solon, OH 44139

Bill

Job Details: 05/30/2023

"Cc freezer not cooling like it should. Confirmed cc at last visit, changed evap fan and bi metal. Opt test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF305ESS00

Near Solon, OH 44139

Bill

Job Details: 05/30/2023

"cc freezer not getting cold, confirmed cc temps in freezer 18 deg temps in ff 33, cross checked temps with inferred thermometer to temps being displayed. Ran diagnostics found defrost thermistor op circuit. No other faults found. Ordered thermistor, scheduled follow up for 6/1; ordrng 1 W10316760 (Thermistor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MGD4500MW1

Near Ravenna, OH 44266

Brian M

Job Details: 05/30/2023

Installed cutoff sensor and igniter OP Test Ok

We serviced a

KENMORE WALL OVER ELE

Model 790.42003605

Near Gates Mills, OH 44040

Corina B

Job Details: 05/30/2023

Replaced the control and switch. Programmed the control. Tested the oven. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Wellington, OH 44090

Angel

Job Details: 05/30/2023

Cc that unit was making a grinding noise when washing. Ran diagnostics and tried doing a agitation and sounded normal than tried a spin and sounded normal as well. Looked underneath unit snd found pulley was rubbing on shield causing it to make loud noise. Explained to customer about overloading but they werent satisfied so I ran a rinse/spin with a comforter to test unit and it passed as should with no grinding noises recommended them not to overload washer they were not happy but I explained to them to keep unit from damaging or having similar issues opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near Gates Mills, OH 44040

Jason N

Job Details: 05/30/2023

"Cc unit ice maker damaged Found stripper plate on ice maker with a broken tab on right side, customer stated its causing the ice cubes to jam inside due to the fact the stripper plate is twisting. Relaxed ice maker using customer supplied pre Id part. Op test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF705HPS04

Near Chagrin Falls, OH 44022

Joe O

Job Details: 05/30/2023

"Cc: not making ice, not dispensing waterFound valve is kicking on when trying to get water. Disconnected water supply. Found unit is getting water. Needs water valves; ordrng 1 W11512399 (Valve-inlet) and 1 WPW10341320 (valve-inlt)"

We serviced a

KITCHENAID DISHWASHER

Model KDPE334GPS0

Near Lakewood, OH 44107

Marie V

Job Details: 05/30/2023

Only received 1 set of wheel racks. Will need the other 3 as well. Also replaced cover and ran unit. Motor is making a funny noise. Cust have a new motor from previous visit. Will replace when come back.; ordrng 3 W10195416V (Wheel)s

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Bedford, OH 44146

Corina B

Job Details: 05/30/2023

Replaced the drain pump and control. Ran a calibration. Started a drain and spin. Opt test ok. Brought core back for return

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Westlake, OH 44145

Angel

Job Details: 05/30/2023

"Cc that her freezer has not been cooling as should. Verified temperature and freezer was at 23* but it was in defrost mode and ff section was at 45*. Took apart freezer to get to evaporator and waited a while since when I took off the cover the unit had just started from a defrost, waited about 15mins to see the frost pattern and it only had top with frost couldnt use nitrogen because theyre using it to at least keep stuff cold and some stuff frozen will be ordering compressor, evaporator and drier.; ordrng 1 W11557425 (Compressor) and 1 W11598433 (Evaporator)"

We serviced a

WHIRLPOOL WASHER

Model CAE2745FQ1

Near Shaker Heights, OH 44120

Jason N

Job Details: 05/30/2023

"Cc unit not workingFound unit will not power on, checked voltage from gfci outlet, 0v. GFCI will not reset. Plugged unit into another outlet, able to power on and run diagnostics. No codes stored, ran auto test cycle, all functions passed. Found coin slide is not able to be pushed in with coins in designated slots. Checked coin box mechanism. Found loose screw interfering with slide. Tightened screw. Coin slide now working. Started unit with coins. Unit powered on and started into cycle. Advised customer they will need an electrician to replace outlet or investigate power loss at outlet. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Bedford Heights, OH 44146

Joe O

Job Details: 05/30/2023

Cc: leaking from drain hoseReplaced drain hose. Tested. Op test ok

We serviced a

GE REFRIGERATOR

Model GWE23GYNGFS

Near Lakewood, OH 44107

Jason N

Job Details: 05/30/2023

"Cc unit compressor has crapped outCustomer stated he had another servicer look at unit, they changed the start device to no avail. Verified compressor is locked. Unit will need compressor replaced per GE bulletin REF09-22 for no cool, stalled or locked compressor. Ordering compressor kit per bulletin. ; ordrng 1 WR87X41607 (Compressor) and 1 WR87X30875 (Filter drier) and 1 WR87X30876 (Process valve)"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Rocky River, OH 44116

Angel

Job Details: 05/30/2023

Replaced heating element tested unit opt test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHW06

Near Lorain, OH 44055

Manny

Job Details: 05/30/2023

"Cleared ice from evaporated Replaced heater, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Sheffield, OH 44054

Manny

Job Details: 05/30/2023

"Cc unit no cooling, verified and unit warm in the Ff, Checked pressures and low side in a 15in vacuum,charged with 145 psi of nitrogen and pressure going down slowly, unit micro leak detector and found leak on the copper line coming out of cabinet to drier filter, looks like a split on the line, move the filter and line snapped and its line to short to be able to install a new filter, calling tech line spoke to Ritz, he ask for pictures, sent pictures but due to reception pictures didnt upload, he said hell still submit it but to save the pictures in case they need them, unit sent for review.; O-emld tckt"

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Berea, OH 44017

Manny

Job Details: 05/30/2023

"Cc unit not working and smells like burnt, disconnected and noticed outlet and cord melted, advise customer to have an electrician come out and fix the outlet, he asked to replace the cord, explain that we might have other issues that I couldnt find since the unit needs power, replaced power cord and advise customer not to use the u it until the outlet has been replaced.; used 1 PT600L (4 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Seven Hills, OH 44131

Corina B

Job Details: 05/30/2023

CC that the load and go is not working. Ran diag test and the load and go dispensed. Advised Cust that the dispenser only dispense 1 tablespoons per x concentrated detergent at a time. 1-2 tablespoons of he detergent per load and 6-8 bath towels equals a full load. Opt test ok.

We serviced a

AMANA RANGE

Model AGS5730BDB

Near Aurora, OH 44202

Brian M

Job Details: 05/30/2023

Cc unit not baking Found igniter Open Replaced using truck stock OP Test Ok ; used 1 12400035 (IGNITER) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model GB2FHDXWS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 05/30/2023

Cc partial cool Found evap fan not running Needs evap fan Also blend door is loud ; ordrng 1 W11024089 (motor-evap) and 1 WPW10196393 (damper control assy)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ04

Near Westlake, OH 44145

Marie V

Job Details: 05/30/2023

"Cc that unit was flooded inside with water. Showed pics. Confirmed, found water valve is cracked will need new. ; ordrng 1 W11482383 (Water valve) and 1 W11482382 (Water tank) and 1 W11390781 (Tie wire)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Avon, OH 44011

Marie V

Job Details: 05/30/2023

"Cc that unit still making the noise. Called techline spoke to leon, he said to use zipties to adjust the lines. If you hold line and noise goes away theres nothing else broken. Compressor amp reading when is at the highest is 2.1amp. Range is from 1 to 3 amps . Unit is working as designed. Op test okTested compressor, condenser fan, evaporator fan. All working as designed."

We serviced a

MAYTAG RANGE

Model MER8600DS0

Near Parma, OH 44134

Corina B

Job Details: 05/30/2023

CC that the oven is not heating. Confirmed. Found the bake element is open. Will need a new element. Part is under warranty ; ordrng 1 W10779716 (Bake element)

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Cleveland, OH 44113

Jason N

Job Details: 05/30/2023

Installed main control. Ran rinse and spin cycle. All functions passed. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Chagrin Falls, OH 44022

Joe O

Job Details: 05/30/2023

Installed freezer led. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Middleburg Heights, OH 44130

Corina B

Job Details: 05/30/2023

Replaced the gasket. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ01

Near Cleveland, OH 44108

Jason N

Job Details: 05/30/2023

Installed ice maker. Ran manual harvest test. Ice maker indexed and filled mold with water. Op test good.

We serviced a

GE WASHER

Model WBVH6240FWW

Near Solon, OH 44139

Brian M

Job Details: 05/30/2023

"Cc unit not spinning properly, found boot damaged due to bearing in tub causing unit to wobble When hand spinning basket you can feel the bearing grinding and not allowing a smooth roll Needs tub bearing replaced, parts are Discontinued ; ordrng 1 WH45X10071 (rear_tub) and 1 WH45X10069 (Tub)"

We serviced a

KITCHENAID RANGE

Model KODE900HSS00

Near Chagrin Falls, OH 44022

Brian M

Job Details: 05/30/2023

Cc unit will heat up but unit never shows temp just pre heat Diagnostics errors show f6e0 f6e6 and f2e1 Parts under 60 month warranty ; ordrng 1 W11399172 (Ui) and 1 W11399172 (Control) and 1 W11294388 (cntrl-elec)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Garfield Heights, OH 44128

Corina B

Job Details: 05/30/2023

CC that the oven does not heat and the glass is broken. Confirmed. Found the gasket around the oven is ripped. The igniter it 2.6 amps. Will need a gasket and igniter.office to reschedule appointments ; ordrng 1 W11176454 (Igniter) and 1 WPW10535778 (Gasket)

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Cleveland Heights, OH 44121

Jason N

Job Details: 05/30/2023

"Cc unit fault code f2e1 and bake does not workRan diagnostics, confirmed fault code f2e1 for shorted keypad. Unit will need control replaced. Customer declined repair, estimate only. ; ordrng 1 W11258611 (Control-elec)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Shaker Heights, OH 44120

Bill

Job Details: 05/30/2023

"Cc not draining, verified cc. Changed drain pump tested unit opt test good. Uploaded pop pic"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Strongsville, OH 44136

Manny

Job Details: 05/30/2023

"Tried running step 40 to homed 3 way valve, valve not activating.; ordrng 1 W11594657 (3 way valve (under warranty for parts))"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KBL1

Near Mentor, OH 44060

Jason N

Job Details: 05/30/2023

"Cc unit fault code flashing and stops before the end of the cycle. Ran diagnostics, found fault code 10-4 for diverter cannot find positions in history. Replaced diverter assembly using misc. truck stock part. Ran test cycle, observed unit, all functions passed. No faults at end of cycle. Op test good. ; used 1 W11460945 (Pump/motor assembly) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FC0

Near Mentor, OH 44060

Jason N

Job Details: 05/30/2023

"Cc unit making squealing noise occasionally during cycleRan dryer test, confirmed noise from belt pulley. Replaced belt idler pulley using truck stock part. Reran dryer test, no abnormal noises heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC1

Near Cleveland, OH 44128

Corina B

Job Details: 05/30/2023

"CC that the unit will not unlock. Confirmed. Drain pump is not turning on. Vacuumed out the water. Found the drain pump wires pinched. Spliced the wires. Will need a new harness. ; ordrng 1 W11591637 (Harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ00

Near Parma, OH 44134

Bill

Job Details: 05/30/2023

"Cc not making ice, confirmed cc on last visit. Installed new ice maker and wire harness. Opt test good."

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near Mayfield, OH 44143

Corina B

Job Details: 05/30/2023

"Replaced the door and panel. Opt test ok. Badge was never ordered. Customer can install; ordrng 1 WPW10612925 (Badge), O-SMS tckt"

We serviced a

GE WASHER

Model GTW335ASN1WW

Near Perry, OH 44081

Dan H

Job Details: 05/30/2023

"Installed new belt and speed sensor, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW8200YW0

Near Painesville, OH 44077

Dan H

Job Details: 05/30/2023

"Customer complaint that unit is not spinning properly, started drain and spin cycle, lid locked, unit did not spin, unit needs new motor, rotor and rps , customer does not want repair; ordrng 1 WPW10419333 (Motor) and 1 WPW10178988 (Sensor) and 1 280146 (Rotor), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Mentor, OH 44060

Dan H

Job Details: 05/30/2023

"Recovered refrigerant, installed filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 1.66oz of r600a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

WHIRLPOOL WASHER

Model MHW3505FW0

Near Moreland Hills, OH 44022

Joe O

Job Details: 05/30/2023

Installed ui and pressure sensor. Unit started. Ran diagnostics test cycle. Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Painesville, OH 44077

Dan H

Job Details: 05/30/2023

"Insnew sump assembly, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25INSS00

Near Geneva, OH 44041

Dan H

Job Details: 05/30/2023

"Installed new ice maker , op test good"

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