We serviced a
MAYTAG REFRIGERATOR
Model MFF2055DRE00
Near Ravenna, OH 44266
Brian M
Job Details: 03/19/2021
"Cc unit not cooling properly Found frost build up on outer evap wall Tried to put unit into forced defrost would not go Needs control and advised on replacing wiring harness in freezer ; ordrng 1 WPW10487766 (harns-wire) and 1 W11035836 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Streetsboro, OH 44241
Brian M
Job Details: 03/19/2021
Cc unit not filling Found valve not opening all the way to allow a full fill Needs after valve ; ordrng 1 WPW10327249 (water intake valve)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS09
Near Ravenna, OH 44266
Brian M
Job Details: 03/19/2021
Cc not starting Found customer closing door to softly causing switches not to work Advised on closing properly OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ01
Near Streetsboro, OH 44241
Brian M
Job Details: 03/19/2021
Installed gasket OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Garrettsville, OH 44231
Brian M
Job Details: 03/19/2021
Installed tub hub and washplate OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Avon Lake, OH 44012
Marie V
Job Details: 03/19/2021
"Called cust, part hasnt arrived yet. Reschedule her for nex Wednesday the 24, if the part gets there before cust would like to be in a cancellation list,please and thank you.; schdld next appmnt for 3/24 WED !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Olmsted Falls, OH 44138
David R
Job Details: 03/19/2021
"Motor will not come off from bracket, impeller is stripped. New solenoid is having problems as well. ; ordrng 1 W11265135 (Ui) and 1 WPW10309864 (Divider bracket) and 1 W10118612 (Divider) and 1 WPW10309866 (Solenoid)"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Dorset, OH 44032
Brian M
Job Details: 03/19/2021
Installed control and valve Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Mayfield Heights, OH 44124
Jason N
Job Details: 03/19/2021
"Cc unit shuts off after 5-10 minutesCustomer stated unit will shut off after 5-10 minutes into cycle, will have to let sit for a few hours, then unit will be able to be restarted. Ran dryer op test, unit shut down after 1 minute. Checked connections in back of unit, found N not connected to terminal block, G just hanging inside. Corrected power cord installation. Ran operation test for 10 minutes on high, dryer cycling properly. Op test good."
We serviced a
GE RANGE
Model JB750SJSS
Near Roaming Shores, OH 44085
Brian M
Job Details: 03/19/2021
Installed handle
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Strongsville, OH 44149
David R
Job Details: 03/19/2021
"Replaced both parts. Tested. Ran a test diagnostics cycle. Good. Went through factory calibration. Tested quick wash, good. All components functions are correct. Op test ok"
We serviced a
FRIGIDAIRE RANGE
Model FFEF3018LSD
Near Madison, OH 44057
Jeff M
Job Details: 03/19/2021
Installed the new part op tested good.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW0
Near Beachwood, OH 44122
Joe O
Job Details: 03/19/2021
"Cc: long dry timesFound unit did not have good air flow. Pulled lint screen, found lint screen completely blocked up. Advised customer to clean lint screen every load. Op test ok"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS245GX0
Near Broadview Heights, OH 44147
David R
Job Details: 03/19/2021
Replaced parts. Tested. Good. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Broadview Heights, OH 44147
David R
Job Details: 03/19/2021
"Cc of fan noise in FZ. Loud. Could hear as I was coming through front door. Saw a little bit of ice build up on back FZ evap cover. Gasket test good. Took cover off to check fan, ice/frost building up on evap. Motor is not spinning around, just stuck going back and forth. Also looks like defrost issue. Will need fan motor, comes with harness for evap. Will need to steam all ice build up from evap. Removed enough ice for noise not to happen for now.**customer paid SVC. Do not order parts ** customer calling whirlpool ** 2 job count; ordrng 1 WPW10276647 (Fan motor with harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF540CWBM01
Near University Heights, OH 44118
Joe O
Job Details: 03/19/2021
"Cc: chatter when getting water, ice maker bail arm not functioningFound bail arm came out of ice maker. Not seated correctly. Found unit is making hollow cubes. Found low water pressure at water dispenser. Placed water filter bypass on filter housing, found water pressure returned and chatter stopped. Customer needs new water filter."
We serviced a
KITCHENAID RANGE
Model KFGG500EWH3
Near Seven Hills, OH 44131
David R
Job Details: 03/19/2021
"Cc when delivered unit control panel crack, also cannot put racks on top or 2nd top shelf. Tested. First self only went half way scrapping sides and same with 2nd shelf. Found frame is bent on top left not allowing shelves to completely sit correctly. Called techline. Documented that frame is bent in oven, non repairable. Techline said for customer to call customer service with file number. ; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS4
Near Shaker Heights, OH 44122
Joe O
Job Details: 03/19/2021
"Cc: low water pressure, chatterPlaced bypass on filter housing, found water pressure returned. Needs water filter."
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 03/19/2021
The machine had an overload code I cleared the code I went through proper loading procedure with the customer unit tested good
We serviced a
FRIGIDAIRE FREEZER UPRIGHT
Model LFFU7165DW1
Near Mentor, OH 44060
Jeff M
Job Details: 03/19/2021
Upon my arrival the unit had an average temperature of about 10* inside the machine its been running. correctly for about a week now. I was unable to duplicate an issue everything appears to be normal. The unit is plugged into a GFI outlet I do know its not recommended to have appliances plugged into GFIs. But the unit is operating correctly at this time
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS02
Near Chagrin Falls, OH 44022
Jason N
Job Details: 03/19/2021
Installed control board. Unit display now fully functional. Ran heat op test. All functions normal. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Cleveland, OH 44127
Dan H
Job Details: 03/19/2021
"Installed new sump assembly and control, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near South Euclid, OH 44121
Dan H
Job Details: 03/19/2021
"Customer complaint that drum is not spinning, confirmed, found motor pulley broken and belt slipped off, belt is good, unit needs new motor pulley, customer does not want repair at this time ; ordrng 1 WP8066184 (Motor pulley), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Lorain, OH 44052
Gabriel P
Job Details: 03/19/2021
"Found latch broken,ordering ; ordrng 1 WPW10569603 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ
Near Strongsville, OH 44136
Corina B
Job Details: 03/19/2021
CC that the doors were taken off. Found screws missing. Will need new screws; ordrng 5 WPW10297485 (Screws)s and 3 WPW10308751 (Screw)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Cleveland Heights, OH 44112
Dan H
Job Details: 03/19/2021
"Customer complaint that unit is not working, confirmed, found slashes on display, unable to turn unit on, unit needs new control ; ordrng 1 WPW10503278 (Cntrl)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Avon, OH 44011
Marie V
Job Details: 03/19/2021
Replaced dispenser motor. Cust tested. Op test ok
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 03/19/2021
"Cc unit is taking too long or not dry. Depending on cycle it will shut down in 2 min. Ran diag found error code of F2E1 UI stuck button, F4E4 L2 line voltage error. When ran auto test on dryer it showed L1 118V L2 121V 239 total. Teste power coming in o unit from L1 to N 121V from L2 to N 121V from L1 to L2 243V. Tested unit on normal and time dry it works and it cycles but when I put unit on diag and try to do a auto test will showed error on L2 line V. Unit will need main control. Also found foil vent tangled behind unit. Explain cust that those flexible foil vents are a fire hazard that they should be replaced and that it should be straight up to the vent at the home. This will cause a long time dry as well. ; ordrng 1 W11089308 (Control)"
We serviced a
ROPER DRYER
Model RED4516FW0
Near North Ridgeville, OH 44039
Corina B
Job Details: 03/19/2021
"CC that the unit is not heating. Checked the voltage at the terminal block, good. Checked the fuses, good. Checked the heater, good. Checked the thermostat 240 when running. Jumped the thermostat out started heating. Will need the thermostat. ; ordrng 1 WP3387134 (Thermostat)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Cleveland Heights, OH 44106
Dan H
Job Details: 03/19/2021
"Installed new led board, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near South Euclid, OH 44121
Joe O
Job Details: 03/19/2021
"Cc: ice bin stuckFound ice build up jamming ice bin, not allowing it to be removed. Broke up ice build up. Found frost build up on ice, believe ice bin not seated correctly, frost was on sides of ice. Chute, and bin all sealing. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ
Near Willoughby Hills, OH 44094
Jeff M
Job Details: 03/19/2021
The water pressure to the refrigerator is very good customer told me she had a water valve replaced. Customer was still concerned about the cloudiness of the water I explain to her that is the water being aerated. Its an unintentional effect caused by the water valves at the water passes through the reservoir and the filter with the water being manipulated and pushed through all those different systems the water becomes aerated there is nothing that anyone can do about it its the nature of the beast.
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model WSF26C2EXF01
Near Euclid, OH 44132
Joe O
Job Details: 03/19/2021
Installed water lines. Tested water and ice maker. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Seven Hills, OH 44131
David R
Job Details: 03/19/2021
"Cc of unit flashing on clean. Looked around and found that the wire connection to float switch was not connected and sitting tucked under hose. Dont know if ever connected. Reconnected. No more lights flashing. Ran test diagnostics, good. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Avon, OH 44011
Gabriel P
Job Details: 03/19/2021
"Cc not making ice. Ordered ice shoot but wrong color still replaced part for customer to be able to get ice, ordering correct color for part will need to reschedule.; ordrng 1 W11423781 (Ice door)"
We serviced a
MAYTAG WASHER
Model MVWB755DW0
Near Bay Village, OH 44140
Gabriel P
Job Details: 03/19/2021
"Gearcase leaking lots oil and agitator stripped completely gave estimate customer will not repair ; ordrng 1 W10754158 (Motor) and 1 W10754161 (Rotor) and 1 W11455453 (Gearcase) and 1 W10902814 (Agitator), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Cleveland, OH 44128
Jason N
Job Details: 03/19/2021
"Cc unit making banging sound and error codes.Ran diagnostics, found code f0e2 for oversuds. Ran auto cycle, all functions normal. Inspected unit, nothing unusual found inside. Ran wash test with load of clothing, switched over to drain and spin on max speed, no abnormal vibrations or noises. Advised customer about load sizing, avoiding mixed materials, and reducing amount of detergent per load. Unit is working as designed at this time."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Euclid, OH 44132
Jeff M
Job Details: 03/19/2021
The endcap is broken needs a new endcap; schdld next appmnt for 3/24 WED PM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ
Near Avon, OH 44011
Corina B
Job Details: 03/19/2021
Replaced the ice maker and chute. Cycled the ice maker. Optest ok.
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2730WS02
Near Avon Lake, OH 44012
Corina B
Job Details: 03/19/2021
Replaced the upper and lower blower fan. Cleared codes. Heated ovens. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2290REM00
Near Westlake, OH 44145
Corina B
Job Details: 03/19/2021
CC sticking too far out on left side. Recentered fridge. Customer said it was good.
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HN0
Near Willowick, OH 44095
Jeff M
Job Details: 03/19/2021
The unit has a communication error needs a new user interface; ordrng 1 W11339753 (Ui)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Cleveland, OH 44109
Jason N
Job Details: 03/19/2021
"Installed UI panel. UI powered on. Tested dispense, op test good."
We serviced a
CROSLEY WASHER
Model CAW38125HW
Near Cleveland, OH 44111
Jason N
Job Details: 03/19/2021
"Cc unit not filling with water.Ran diagnostics, found code f8e1 for no fill/low fill. Ran auto test, hot water not filling. Found valve on wall turned off. Turned on, no pressure. Found source valve to water heater in basement turned off, water heater is not working. Customer does not know anything about it. Advised him he can run tap cold temperature option if no hot water is available, but other temperature options will not work correctly. Unit is operating as designed."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TP2
Near Painesville, OH 44077
Jeff M
Job Details: 03/19/2021
They sent the wrong part again. I took a picture of the part next to the fridge you can clearly see its too big I also took a picture of the part number. I have both parts with me to return.
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW
Near Cleveland, OH 44111
Jason N
Job Details: 03/19/2021
"Cc unit taking too long to dry.Checked heat and airflow from unit, good heat and airflow from unit, cycling to 185 degrees on high heat. Unable to determine airflow through building venting. Maint. Stated he knows its an extremely long vent run through the building. The unit is working as designed, advised customer that venting will need inspected and possibly modified to meet unit needs for airflow."
We serviced a
WHIRLPOOL DRYER
Model MEDB955FC0
Near Westlake, OH 44145
Gabriel P
Job Details: 03/19/2021
When arrive unit was running and it didnt throw error code but customer show me a video so I ran diagnostics and found 5 new errors f4e1 Heater 1 Failure or Connector Problem and f4e2 Heater 2 Failure or Connector Problem and f4e3 Restricted Airflow and f4e4 L2 Line Voltage Error and f4e5 High Limit call senior technician for assistance we took voltage from unit when running and it never drop voltage check all connections on control they are good took unit apart check wires going to heater good did not found no loose or broken wires all looks good my senior tech told me to call whirlpool tech line spoke to robert explain him everything I done and he said it could be a motor issue or control order both if it still show and l2 replace harness next ordering motor and control File#7730284073; ordrng 1 W11448775 (Motor drive) and 1 W11365798 (Control)
We serviced a
ELECTROLUX WASHER
Model EFLS527UIW0
Near Mentor, OH 44060
Jeff M
Job Details: 03/19/2021
Customer states that the unit is leaking I found that the door was really dirty I cleaned door unit tested good
We serviced a
WHIRLPOOL WALL OVEN
Model WOS92EC0AS04
Near North Royalton, OH 44133
Marie V
Job Details: 03/19/2021
"Cc that the unit is not heating up to temp and tha the convection fan isnt working , started unit on convection and fan never turned on unit. Theres nothing preventing it from spinning. Ran a testing on oven and check all relays on control ,pass . Temp sensor was out of range replaced it and calibrated control. Took unit out and check for power has 120V when I touch the plug fan started working one I let go stopped. Theres plugged loose on new fan will need new one.; ordrng 1 W10860984 (Convection fan)"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Fairview Park, OH 44126
Gabriel P
Job Details: 03/19/2021
Inner door gasket was replaced and leveled unit correctly. Called whirlpool because the inner seal is still rubbing with the racks. Whirlpool will contact customer after they review the issue with unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Olmsted Township, OH 44138
Marie V
Job Details: 03/19/2021
Replaced water valve and unclogged drain tube. Turned ice maker on it cycle. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM
Near Cleveland, OH 44104
Dan H
Job Details: 03/19/2021
"Customer complaint that freezer section light is not working, led in freezer section is working, unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW
Near Cleveland, OH 44111
Jason N
Job Details: 03/19/2021
"Cc unit not draining all the way/wet clothes. Ran diagnostics, found codes f0e2 for oversuds and f7e7 for motor unable to reach target rpm. Ran auto test, all functions passed. Checked under unit, inspected belt pulley, motor connections. All look good. Basket spinning freely. Ran drain and spin, unit functions normal. Advised customer that unit may be overloaded and/or going into offbalance which is reducing spin speed. Advised load sizing and avoiding mixed material loads. Unit is working as designed at this time."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fairview Park, OH 44126
David R
Job Details: 03/19/2021
"Cc of noise. Intermittent. Checked and nothing blowing or broken in unit. Drain running properly. Ran diagnostics cycle today. Good, components working, no out of the ordinary sounds. Ran a entire rinse cycle. Good. Nothing unusual. Had kick plate off, checked over components underneath. Good. Have customer monitor, test out to see if still occurring. As of today. Op test ok. ***if still happening, could possible be an intermittent issue with wash motor and drain pump"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Cleveland, OH 44135
Jason N
Job Details: 03/19/2021
"Cc unit banging noise.Customer stated unit was making a banging noise in spin cycle recently. Ran diagnostics, found codes f0e5 for offbalance load and f7e7 for motor not able to reach target rpm. Ran auto test, all functions passed. Unit is working as designed."
We serviced a
KITCHENAID ICE MAKER
Model KUIC15NRTS1
Near Painesville, OH 44077
Jeff M
Job Details: 03/19/2021
He remove the icemaker from the cabinet. I started taking everything apart start tracing the wires out to figure out where this harness goes exactly. Well I found it connects to wires underneath the machine those wires are so incredibly corroded wires are just falling out of there connector I took a picture I advise the customer to just buy a new one I have the part for return.
We serviced a
JENN-AIR DBL WALL OVEN
Model JJW2730WS02
Near Lakewood, OH 44107
Gabriel P
Job Details: 03/19/2021
"Customer complaints that when using both ovens it show error f8e1 notice top blower fan struggling and making weird sound ordering fan ; ordrng 1 WPW10273667 (Blower), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW4
Near Brooklyn, OH 44144
Gabriel P
Job Details: 03/19/2021
"Replace control and console and unit is not turning on and control board is receiving 127v but led light on board will not turn on either, spoke with BJ and we decided and agreed that control board could be defective. Will need to reorder control board also latch and drain pump which are two parts that can cause the control board to go out.; ordrng 1 W11429620 (Control) and 1 W10876600 (Drain pump) and 1 W10861642 (Latch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM00
Near Cleveland, OH 44102
Corina B
Job Details: 03/19/2021
Replaced ice maker and water valve. Put new nameplate on
We serviced a
MAYTAG WASHER
Model MVWB300WQ0
Near Rocky River, OH 44116
Marie V
Job Details: 03/19/2021
"Cc that the unit is not spinning the clothes out. Ran diag found error code of F71 suds detection. Load is bunched.Excessive detergent usage.Mechanical friction on drive mechanism, not allowing motor to spin properly. When spin basket by hand you can hear bearing ceased. This will explain the problem with unit not finishing a load and not spinning properly . Unit will need bearing. Cust will not fix; used 1 W10435302 (BEARING) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Westlake, OH 44145
Marie V
Job Details: 03/19/2021
Cc that the freezer door is staying stuck and that theres a bunch of ice at the bottom and that the unit stopped making ice it makes some but then stops . Took temps found 39* on fresh food section and 9* on freezer. Drain tube is clogged and all the water came to the front and it had the door open causing a lot of frost all over. Defrosted everything and unplugged the drain tube. Put everything back together explain cust that because freezer door was not sealing pan the way temp in ice box will raise making it hard for ice maker to make ice. I cycle the ice maker it had ice on it. Op test ok
We serviced a
AMANA REFRIGERATOR
Model ART318FFDW07
Near Lorain, OH 44052
Gabriel P
Job Details: 03/19/2021
Cc not cooling. Verified temperature freezer was at 0 to 3 degrees and FF section was at 40 degrees removed back panel on freezer because we could not hear the fan found fan not spinning and out of place. Reinstalled fan properly and started working as designed. Opt test ok. AT
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Lorain, OH 44055
Gabriel P
Job Details: 03/19/2021
"Cc washer came on by itself. Found washer in flood mode ; ordrng 1 W11038689 (Valve), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Dan H
Job Details: 03/19/2021
"Customer complaint that unit is not working, customer does not have proof of purchase and is calling whirlpool, customer refuses to pay service charge, door lock is physically broken, unit will at least need door lock sent if they get proof of purchase or authorization from whirlpool ; saved tckt"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS0
Near Cleveland, OH 44113
Dan H
Job Details: 03/19/2021
"Customer complaint that oven is not lighting, ; ordrng 1 W10861656 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW3
Near Avon Lake, OH 44012
David R
Job Details: 03/19/2021
"Cc not draining. Found a build up of debris in pump. Removed all. Ran a diagnostics, tested, good, draining properly. Op test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HZ1
Near Bay Village, OH 44140
Marie V
Job Details: 03/19/2021
Cc that the unit was set to 350* and when it was done when all the way up to 600. Replaced control and temp sensor. Preheated unit to 350* op test ok
We serviced a
WHIRLPOOL RANGE
Model WOS31ES7JS01
Near East Cleveland, OH 44112
Jason N
Job Details: 03/19/2021
Installed UI console. Ran bake test to 350 degrees. Operation test good.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Mentor, OH 44060
Corina B
Job Details: 03/19/2021
Replaced the drain pump. Optest ng. Drain pump still running. Called t/l Austin to remove the pressure hose let unit run for 10 minutes until drain pump turns off. When put the pressure hose back on and turn pump turns on to replace the control. ; ordrng 1 W11498803 (Control)
We serviced a
WHIRLPOOL WALL OVEN
Model n/a
Near Avon, OH 44011
David R
Job Details: 03/19/2021
"Found something loose. Corrected, tested. Good. Op test ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Chardon, OH 44024
Brian M
Job Details: 03/19/2021
Cc unit not washing Found sump running but not creating enough pressure to move spray armNeeds sump assembly ; ordrng 1 WPW10671942 (sump and motor assy)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Chesterland, OH 44026
Dan H
Job Details: 03/19/2021
"Installed new lid, op test good"
We serviced a
GE WASHER
Model GUD27GSSJ0WW
Near Grafton, OH 44044
David R
Job Details: 03/19/2021
"Cc washer not spinning. Found belt broke off, ordering new belt; ordrng 1 WH01X20436 (Belt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Thompson, OH 44086
Brian M
Job Details: 03/19/2021
Cc unit not washing Found little cold water entering Removed and cleared filter ran valve for several minutes then ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Cleveland, OH 44143
Jason N
Job Details: 03/19/2021
"Cc unit not powering on.Able to get unit into diagnostics, found codes f6e2 for Ui cannot hear ACU, f6e3 for ACU cannot hear UI, f2e1 for stuck key. Unit needs UI console and main control for communication faults. Customer calling WP again to see if parts cost will be covered. ; ordrng 1 W11095624 (UI console) and 1 W11209420 (Main control)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Avon Lake, OH 44012
Marie V
Job Details: 03/19/2021
"Cc that the unit stopped working, and started to smell like something was burning. When turn unit on heater will turn on but motor does not runs. Or anything else , also when you have the time set on time dry or any cycle heater will turn on and when you open the door still turning like you havent stopped it you have to set timer on off to get it to turn off. Check power coming in from L1 to N 124V fron L2 to N 124V and frown L1 to L2 248V. Took timer off and tested the leads, set time to time dry from X -T closed, from X-T-F is open and close they both should be open, from C-H open, fromC-B closed , from C-B-A closed and open they both should be closed from T2-S closed and from T2-W open. Unit will need new timer and motor. Motor is under 10 year limited part warranty. Advice cust not to use unit. ; ordrng 1 WPW10642928 (Timer) and 1 279827 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6SDRXXY07
Near Painesville, OH 44077
Jeff M
Job Details: 03/19/2021
Took the icemaker out and filled with water was not able to duplicate an issue
We serviced a
frigidaire oven
Model FWF333WAS
Near Willoughby, OH 44094
Fred's Academy
Job Details: 03/19/2021
fixed
We serviced a
MAYTAG WASHER
Model MVW6230HW
Near Ashtabula, OH 44004
Jeff M
Job Details: 03/18/2021
I put the machine in what it on a quick wash unit started to fill water valves turned on machine was functioning as normal I put the unit into diagnostics there was no codes everything tested good
We serviced a
JENN-AIR RANGE
Model JGC8536ADS
Near Chardon, OH 44024
Joe O
Job Details: 03/18/2021
"Cc: burner not ignitingFound burner is sparking, but spark not going where it is needed. Burner head screws rusted in place and will snap off, needs left rear, center, and right rear orifice holders, screws and center burner headCustomer does not want to repair at this time; ordrng 1 74009553 (holder-orf) and 1 WP7527P002-60 (holder-orf) and 1 WP7527P004-60 (holder-orf) and 1 74007736 (burner asy) and 6 WP400021-1 (screw)s, used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Eastlake, OH 44095
Joe O
Job Details: 03/18/2021
"Cc: intermittently not making ice, not cooling in freezer properlyCustomer stated they had an ice cream cake in the freezer they had purchased the day prior and it was soft. Found temps in ff section at 38 degrees, freezer at 11 degrees. Found temps set to -5 and 33. Found ice maker error code e5(timed ice making). No unit error codes. Compressor is loud. Found resting pressures low and high side at 30psi. Ran step 4 to watch pressure. Found when running low side pressure at 5 to 10 working on ff section and 2 psi working 9n freezer, high side pressure at 240 psi working on ff section and 300 psi working on freezer section. Spoke with BJ, stated cap tube restricted. Called whirlpool tech line to get 3way valve part number, spoke with Chris, advised Chris of issue. Needs 3 way valve and drierSr:7730271839Parts covered under 10 year parts only warranty; ordrng 1 W10874835 (valve) and 1 WPW10143759 (dryer), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Avon, OH 44011
Marie V
Job Details: 03/18/2021
"Cc that the unit stared leaking again. Found unit leaking from vent assembly. Will need new vent assembly and upper spray arm because has a piece of plastic inside and that can cause it to spray on one side more than the other and cause a leak. ; ordrng 1 WPW10482094 (Cover) and 1 WPW10329609 (Vent) and 1 WP8269259 (Gasket) and 1 WPW10317197 (Spray arm), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA DRYER
Model NDE5800HW0
Near Westlake, OH 44145
Marie V
Job Details: 03/18/2021
Replaced blower wheel. Started unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Warrensville Heights, OH 44128
Joe O
Job Details: 03/18/2021
Cc: not spinning clothes outFound error codes f7e1(basket speed fault). Ran tachometer test. Found unit not reading basket speed. Needs actuator. Replaced actuator. Ran auto test and calibration. ; used 1 WPW10006355 (ACTUATOR) from stock
We serviced a
SAMSUNG DRYER
Model DV40J3000EW82
Near Willoughby, OH 44094
Jeff M
Job Details: 03/18/2021
there is an extensive amount of lint buildup on the blower wheel causing the noise. I clean the blower wheel unit tested good.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near South Euclid, OH 44121
Jason N
Job Details: 03/18/2021
"Cc unit making knocking noiseCustomer recorded noise on phone, sounds like water hammer. Ran auto test, confirmed water hammer effect in water pipes when inlet valves close. Unit operating as designed. Advised customer install water hammer arrestors."
We serviced a
KITCHENAID WALL OVEN COMBO
Model KOCE500ESS11
Near Chagrin Falls, OH 44022
Joe O
Job Details: 03/18/2021
New inverter board cracked. Re ordering inverter board; ordrng 1 W11325604 (Inverter board)
We serviced a
KENMORE WASH/DRY COMBO
Model 417.9957011
Near Geneva, OH 44041
Dan H
Job Details: 03/18/2021
"Customer complaint that unit is leaking and motor is slow moving in spin, found unit leaking passed tub seal, bearings in transmission are worn, unit needs new tub seal and transmission , customer does not want repair ; ordrng 1 5303279394 (Seal) and 1 134735700 (Transmission), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near North Ridgeville, OH 44039
David R
Job Details: 03/18/2021
When arriving customer said unit not washing. Replaced all parts. Tested. Power going to wash pump motor but motor just humming. Will also need to be replaced. Have to order out. ; ordrng 1 WPW10591570 (Pump wash)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Cleveland, OH 44102
Corina B
Job Details: 03/18/2021
"CC that the gasket is falling off of the bottom of the door. Used silicone to keep gasket in place. The gap for the gasket is to wide to keep the gasket I. Place. If happens again will need a new door. Checked the gasket to the liner, good. Optest ok"
We serviced a
GE RANGE
Model JGBP28MEL2BS
Near Perry, OH 44081
Dan H
Job Details: 03/18/2021
"Installed new igniter, op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Willoughby, OH 44094
Jeff M
Job Details: 03/18/2021
Installed the new part op tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Fairview Park, OH 44126
Corina B
Job Details: 03/18/2021
"CC that the unit is not cooling. Fz 94* ff 84*. Ran step 39 94 watts. Low side in a 20 vacuum. Used nitrogen and soap found a leak in the ff evaporator. Will need a new evap and compressor. Parts are out of stock office to reschedule cust. ; ordrng 1 W11291123 (Evaporator) and 1 W11393142 (Compressor) and 1 W11109499 (Drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WML55011HS4
Near Strongsville, OH 44136
David R
Job Details: 03/18/2021
Replaced. Tested. Light and fan are working correctly. Tested to make sure heating properly. Good op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6500WW1
Near Westlake, OH 44145
David R
Job Details: 03/18/2021
"Cc unit is making loud noise in spin. Put unit into diagnostics, spin. Heard loud noises. Bad bearings. Order parts.; ordrng 1 W10435302 (Bearing kit) and 1 W10820039 (Hub), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB766FW
Near Richmond Heights, OH 44143
Joe O
Job Details: 03/18/2021
"Cc: unit shuts down on its own, then re starts, noiseCustomer stated when the unit gets down to 7 mins it shuts off. Then restarts after a few mins. Found error codes f4e4(l2 line voltage error). Found unit is receiving proper power. Ran test cycle. If unit losses power at line 2 the motor will shut down. All connections good at control. Good connection at motor. Motor humming. Needs motor; ordrng 1 279827 (motor!dryer)"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DW3
Near Cleveland, OH 44106
Joe O
Job Details: 03/18/2021
Cc: unit will not startFound error codes f5e4(lid lock fault) F0e3(overload) F0e5(off balance) f2e1(stuck key). Ran auto test and calibration. Lid is locking. Ran normal cycle. Unit functioning as designed. Op test ok
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near South Euclid, OH 44121
Joe O
Job Details: 03/18/2021
"Cc: off balanceCustomer states the basket is bouncing off the sides of the unit. Found error code f0e5(off balance). Checked suspension, checks good. Not bouncing. Ran drain and spin. Unit seems very well balanced. Advised customer if unit goes out of balance they can pause the cycle and adjust the clothing. Ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Highland Heights, OH 44143
Joe O
Job Details: 03/18/2021
Cc: not filling completelyFound no stored error codes. Ran auto test. Filling from both valves. Lid is locking. Ran normal cycle. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL WASHER
Model LSQ8243HQ0
Near Wickliffe, OH 44092
Jeff M
Job Details: 03/18/2021
The lid switch is splitting apart I wrapped a zip tie around it unit tested good needs a new lid switch; ordrng 1 3949247V (Lid switch) and 1 Ship