Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8428 customer reviews

Map of Parma Heights, OH

C




Review of Fred's Appliance Service

Mac did a great job


Map of Amherst, OH

Excellent service!




Review of Fred's Appliance Service

Very pleased with technician and service! Very professional! Highly recommend Gabriel!


Map of Aurora, OH

Jen Air Stove




Review of Fred's Appliance Service

3rd time they came out. They said settings ok . Lighting of gas sometimes may be inconsistent


Map of Mentor, OH

Great customer service.




Review of Fred's Appliance Service

Technician troubleshooted and fixed the problem


Map of Avon Lake, OH

Great follow up, to make it right!




Review of Fred's Appliance Service

Corina was great on following through with our warranty work on our refrigerator.


Map of Solon, OH

Great service!!!




Review of Fred's Appliance Service


Map of Mentor, OH

good service




Review of Fred's Appliance Service

Irated them in an earlier email. Same response


Map of Strongsville, OH

Chris




Review of Fred's Appliance Service


Map of Aurora, OH

Great service




Review of Fred's Appliance Service

They are real quick problem solvers


Map of North Ridgeville, OH

Excellent




Review of Fred's Appliance Service

Excellent service. Technician knew what to do immediately and problem solved. I was impressed.


Excellant follow up and service.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Range repair




Review of Fred's Appliance Service

Several things were positive about the issue. Service techs were available quickly- they were knowledgeable how to diagnose the problem with the oven which included the need to replace the whole master board. The part came to our home quickly and installation was scheduled quickly and the problem solved. The main downside is that the total labor charge appeared high because of the use of book/job item pricing as opposed to an actual hourly rate spent doing the job.( approx $97 + $130.) Thank you for the fast service - it was appreciated.


Response from Fred's Appliance Service:

Hi Alan, Thank you for sharing your experience with us! We are so happy to hear that there were so many positives! We have received quite a lot of feedback about our pricing structure. We choose the flat rate labor option because we are able to provide an exact quote prior to service. Additionally, we don't think it's fair to charge our customers more money for a technician that takes more time than a speedy technician. With those in consideration, we feel the flat rate option is the most fair and transparent to our customers. Have a great rest of your week! The Fred's Team


Great




Review of Fred's Appliance Service

Great service


None




Review of Fred's Appliance Service


Outstanding Service




Review of Fred's Appliance Service

Gabriel was professional, courteous, and prompt. He worked neatly and efficiently. He explained in detail what was wrong with my washing machine and what necessary repairs were needed. I felt very confident in the work that was performed. My machine is now working again!


Technician did a great job




Review of Fred's Appliance Service


GMH Review




Review of Fred's Appliance Service


prompt service




Review of Fred's Appliance Service

I appreciated the email and phone messages letting me know when to expect them. They were also very cordial and answered all my questions


Jason service




Review of Fred's Appliance Service

Very satisfied with the 2nd visit. Should have seen problems the 1st visit.


Response from Fred's Appliance Service:

Hello Denise! Thanks so much for dropping us a line. We're sorry your appliance defeated us on the 1st visit. Sometimes they even get the best of us! We're glad we got you the second time around. Thanks again, and have an awesome week! -The Fred's Team


Excellent Service




Review of Fred's Appliance Service

David was very nice and very knowledgeable! He was very patient also explaining to me what he was doing to repair my fridge.


Great Service




Review of Fred's Appliance Service

She was very efficient and explained everything she was doing. Also gave me excellent advice on using the washer. Good personality. Left me feeling satisfied. Also wonderful to see women in this profession.


Frig




Review of Fred's Appliance Service


Awesome Service!




Review of Fred's Appliance Service

We were very pleased with the process, timeliness and the professionalism of the technicians.


Great service,worked around my schedule,and fixed right




Review of Fred's Appliance Service


On time and thorough




Review of Fred's Appliance Service

Only issue I had was with a hose that was not leaking prior to service but was leaking after service. I realize that hoses are not part of the washing machine but since they were installed new with the washing machine and less than a year old, I was frustrated that I had to replace at my own cost.


Great Service, cordial technician




Review of Fred's Appliance Service

Did a thorough job in indentifying the problem and arriving with the correct solution.


Excellent Company




Review of Fred's Appliance Service

Courteous and competent service people as well as Maddy in the office, who is an excellent representative of your company! She is friendly, efficient and a pleasure to work with. She’s an asset to your company and is really wonderful at her job! Thanks so much for your great customer service and fantastic service people!!!


Friendly service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Very polite. on time, clean up his work area


GE screw repl'mt on washer




Review of Fred's Appliance Service

Good job, works. Only concern is the high cost, mostly labor and service call.


Very good service




Review of Fred's Appliance Service

Tech. Was pleasant and prompt. He dealt well with my two older dogs. Knowledgeable and solved the problem


Arthur really knows his stuff!!




Review of Fred's Appliance Service

Arthur was great! We really appreciate his knowledge!


Great




Review of Fred's Appliance Service

very good experience. The tech gabriel was very professional


Denise




Review of Fred's Appliance Service

service was prompt and great


Awesome service!




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service


Great experance




Review of Fred's Appliance Service

Always let us informed of hat he had done great manners.


Great service call from Corina




Review of Fred's Appliance Service

We requested Corina for this call as she was here a few years ago for another appliance. Very helpful with information and pros and cons of repair vs. replacements.


Amazingly efficient




Review of Fred's Appliance Service

I’m used to waiting for days or weeks for repair appointments, so was astonished to get an appointment to diagnose the problem with my washing machine the very next day—and equally pleased that both the diagnosis and repair could be done the same day! And our technicians were just terrrific. Fred’s was recommended by a friend and I’ll be using them for all my future appliance repair needs.


Mac was extremely professional and knowledgeable would want him again




Review of Fred's Appliance Service


Excellent Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


GREAT SERVICE




Review of Fred's Appliance Service


very knowlegeable, but willing to ask his senior advisor for help




Review of Fred's Appliance Service

Gabriel was friendly and competent .He knew what was wrong with our dishwasher from our description, and worked diligently to fix it.


Excellent proficient service




Review of Fred's Appliance Service

Very efficient and professional. Knowledgeable. Highly recommend and will continue to utilize their services.


Rob




Review of Fred's Appliance Service

Corey was excellent. He knew what to do. He was polite and friendly.


Great Service!




Review of Fred's Appliance Service


Good service




Review of Fred's Appliance Service

I hope he solved the problem.


Well pleased with service and service tech.




Review of Fred's Appliance Service

Corey was able to locate problem without any delay. Ordered part and once we received return to install. Cleaned oven before he left. Will request Corey if we ever have an appliance problem. Your on line tracking service is great.


Great Service




Review of Fred's Appliance Service

Very nice, clean and organized.


Great




Review of Fred's Appliance Service

Very good the highest 10. Professional


Very good!




Review of Fred's Appliance Service


Friendly




Review of Fred's Appliance Service

My technician was very friendly. He offered great advice and was really easy to work with.


Friendly




Review of Fred's Appliance Service

Great service


Great worker




Review of Fred's Appliance Service

He took the and fixed the problem told us to call back if clicking continues to call back


Thanks so much!




Review of Fred's Appliance Service


Nick




Review of Fred's Appliance Service

Nice guys, very professional, job done quickly and well.


Don




Review of Fred's Appliance Service

On time, fixed the dryer, no problem,


Great Service




Review of Fred's Appliance Service

Corinna was very professional, curtious and friendly.


Excellent Service




Review of Fred's Appliance Service

Prompt, courteous, and professional. Highly Recommend!


Very Pleased




Review of Fred's Appliance Service

Happy with the prompt courteous service


Clicking Sound from Fridge




Review of Fred's Appliance Service

Our 2 1/2 year old Kitchenaid fridge started making an occasional clicking sound. Tech diagnosed that it was an intermittent issue with the compressor starter switch and replaced it. Fridge no longer makes the noise.


Great service




Review of Fred's Appliance Service

Corina is awesome. Would highly recommend her.


Great service, knowledgeable, and friendly!




Review of Fred's Appliance Service


The Tech was very professional and very and knowledgeable




Review of Fred's Appliance Service

Very Knowledgeable friendly


great service




Review of Fred's Appliance Service

our washing machine was diagnosed quickly & correctly


friendly, knowledgeable reps.




Review of Fred's Appliance Service


My washer works again!!!




Review of Fred's Appliance Service


Highly Recommend Freds




Review of Fred's Appliance Service

Fred’s has the best customer communication and scheduling system I’ve ever seen. They take the guess work our of scheduling, let you know exactly when they’re going to be there, and show up when they say they will. Their technicians are professional and expert with the repairs they make.


Great service




Review of Fred's Appliance Service

He was prompt, completed the repairs and was very neat, left no mess. He answered our questions and was very helpful to explain the complete process for the warranty. If we need appliance repairs in future will call him.


Great work to get it going again




Review of Fred's Appliance Service

Great customer service


consciencious , throrough




Review of Fred's Appliance Service

was very thorough and consiencious


Prompt. Great technician




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Good Convenient timely service


Great




Review of Fred's Appliance Service

Fabulous! All done as promised. Corrina was very professional and personally delightful. Would gladly recommend and call you again if needed for anything else. Thanks.


Great Service




Review of Fred's Appliance Service

Jeff and Chad were awesome and outstanding. The service, workmanship, promptness, timing and attitude were obsoletely wonderful and complete. They convinced me that Fred’s Appliance has nothing BUT the BEST!!!!! The experience was memorable and flawless!!! Thank you so much!!!


Excellent service




Review of Fred's Appliance Service

It got fixed, and quickly!


Tina




Review of Fred's Appliance Service

MAC was a talented technician . Friendly , confident . My oven got fixed!


Refrigerator Service




Review of Fred's Appliance Service

Brian and Joe did a great job, Friendly, knowledgeable and professional.


Great Service




Review of Fred's Appliance Service

Our tech Mac was fantastic. Very personable and friendly, and Extremely knowledgeable.


washing machine problem




Review of Fred's Appliance Service


Washer Repair




Review of Fred's Appliance Service

Did a good job on repair. Hopefully it holds out.


Great service




Review of Fred's Appliance Service

Technicians were fantastic. Solved my problem quickly.


a personable and knowledgeable young man.




Review of Fred's Appliance Service

This young man knows a lot about the products he services and is very good at sharing tip s with me the customer.


Gabriel was prompt, courteous, and professional.




Review of Fred's Appliance Service

I am a project manager for a large HVACR company. Gabriel is an asset to your company!


Corona was absolutely amazing. Arrived on time, completed the work in record time and was great at communicating




Review of Fred's Appliance Service


Great Service! Great Price!




Review of Fred's Appliance Service

Highly recommend


Very good service, Mac was very nice




Review of Fred's Appliance Service

Good service and on time


Timely, efficient




Review of Fred's Appliance Service

Washer repair estimate


Fridge freeze




Review of Fred's Appliance Service


Waasher




Review of Fred's Appliance Service


michele




Review of Fred's Appliance Service

Lot of information and good service


Excellent service




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Very happy with service. On time and professional.




Review of Fred's Appliance Service

On time, professional. No hassles. Explained repairs needed and accomplished them. Highly recommend them.


Sevice Call




Review of Fred's Appliance Service

Tech was friendly and professional


Wonderful service




Review of Fred's Appliance Service


Timely and professional. Service was great




Review of Fred's Appliance Service


Great swrvoce




Review of Fred's Appliance Service


Prompt, courteous service!




Review of Fred's Appliance Service

Positive, helpful experience!


Fixed problem




Review of Fred's Appliance Service


Great!




Review of Fred's Appliance Service


Joanne




Review of Fred's Appliance Service


Bad price / professional tech




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Wes, Thank you for taking the time to share your experience with us! We are happy to hear that Art provided you with professional service and that your dishwasher is up and running again. We pride ourselves in offering stellar service in every way! We frequently evaluate our pricing structure to ensure that it is both fair and allows us to continue to offer quality service. Thank you again for sharing! Have a great week! The Fred's Team


Service Top Notch




Review of Fred's Appliance Service


John




Review of Fred's Appliance Service

Fred’s Technicians did a great job. The dishwasher has been working fine since the repairs!


Great




Review of Fred's Appliance Service

Tech did a Great job


Service plan




Review of Fred's Appliance Service

Good


Training included




Review of Fred's Appliance Service

I felt bad they had to come out due to me not realizing I had to run the hot water before running the dishwasher. They were very professional!


Response from Fred's Appliance Service:

Hi Carrie! Thanks for dropping us a note. Don't feel too bad about yourself. Appliances sometimes even get the best of us, and we're the experts! Thanks again! -the Fred's Team


He was great.




Review of Fred's Appliance Service


Helpful




Review of Fred's Appliance Service


All around great experience




Review of Fred's Appliance Service

Great service! Corina was professional, informative, and incredibly kind! I would recommend her any day of the week to anyone!


Great and fast service




Review of Fred's Appliance Service

I was more than impressed with how quickly Fred’s got the job done. Would recommend.


Great service as usual




Review of Fred's Appliance Service

Always a great experience


no problem




Review of Fred's Appliance Service

No problem found by Jason except he found debris in filter and suggested we clean off items more thoroughly. Dishes were much cleaner after running the next load. Wish he had shown us how to check the filter and clean it if necessary.


Response from Fred's Appliance Service:

Hi Claude, We appreciate you sharing your review with us! Unfortunately, there are lots of things that can prevent dishes from getting clean and can be difficult to troubleshoot over the phone. We are happy that Jason was able to assist with the debris in the filter and that the machine is now working properly. Let us know if you have any questions on his suggestions on how to prevent this in the future! Have a great week! The Fred's Team


Great service




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

Paul was on time, efficient, and explained things very clearly. I was also pleasantly surprised with how quickly I was able to get an appointment with Fred's.


excellent service.




Review of Fred's Appliance Service


Dishwasher-Great Tech




Review of Fred's Appliance Service

Awesome customer service and diagnosis. Clean, friendly and knowledgeable. Quick and respectful. Would use him again.


Great service




Review of Fred's Appliance Service

Great technician


Linda




Review of Fred's Appliance Service

Corina is great. Efficient service, and you would never know she was here after she’s left. She is immaculate.


Great service




Review of Fred's Appliance Service

Quick response, I like the ability to track the technician so you have a good idea of when they will be at your location.


Brian




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Paul was very knowledgeable and fix our issue with the dryer.


Great Service




Review of Fred's Appliance Service

Jason was professional and efficient.


Joanne




Review of Fred's Appliance Service

Great service


Brandon




Review of Fred's Appliance Service

Great service, and quick!


Great Service from Gabriel!




Review of Fred's Appliance Service

The whole experience of scheduling and monitoring the service man on the date of service was all great. Gabriel was a terrific person, very professional and explained everything to me. I really appreciated it!


Warranty service




Review of Fred's Appliance Service

Great


Great service




Review of Fred's Appliance Service


Very professional and well mannered.




Review of Fred's Appliance Service

Gab took a step by step approach to finding out what the problem was with our dishwasher. And he fixed it! It was a pleasure to work with him.


Friendly service, very fast




Review of Fred's Appliance Service

Brian and Joe called me to tell me they could be earlier than expected which was great. They came in, took a look at my washer, explained my problem, fixed it on the spot within minutes, and charged a very acceptable price.


quality and prompt customer service




Review of Fred's Appliance Service


Very exceptional service call




Review of Fred's Appliance Service

Very professional with quality of workmanship being outstanding


Kim




Review of Fred's Appliance Service

We had a rather unique problem and the service technician did an outstanding job explaining in laymen's terms what we needed to know and why. Kudos to Cory! And Fred's Appliance! From customer service to the tech. Outstanding service!


Great service




Review of Fred's Appliance Service


Excellent service 6 stars!!!!!




Review of Fred's Appliance Service


The schedulers were great. The tech was personable, knowledgeable and you could see it was his passion. He cared about his job and about me as his cus




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

He was very professional and went about is job with very good knowledge of explaining the issue with us.


Very nice, timely n efficient repair




Review of Fred's Appliance Service


On time and fast




Review of Fred's Appliance Service

Dan was on time , friendly and knew what he was doing.


clothes washer




Review of Fred's Appliance Service

very good job, quick and correct.


Great service




Review of Fred's Appliance Service

Professional, prompt, and fast


Great Service




Review of Fred's Appliance Service

Service tech very professional and was kept updated at all times.


Dori




Review of Fred's Appliance Service

I feel that the cost for the call was understandable. On the other hand, there should not have been a labor cost because the part had a warranty! It cost us over $200 for the lights in a brand new refrigerator! Ridiculous!


Response from Fred's Appliance Service:

Hi Dori, Thank you for you review! We always keep our diagnostic, parts, and labor charges separate. This way, our customers always know exactly what they are paying for and can make decisions regarding their repair accordingly. After reviewing your account, I see that Whirlpool chose to offer you a courtesy concession to cover the parts for you. This means that you were only responsible for the diagnostic and labor charges and were charged the amount that the technician quoted prior to the repair. We apologize if you feel that this is unfair in any way. We would recommend reaching out to Whirlpool if you feel that they should have also covered the labor charges. Have a great week and stay warm! The Fred's Team


Great service, as always




Review of Fred's Appliance Service

as above


Paul




Review of Fred's Appliance Service

Outstanding job. Neat, timely, courteous. Couldn't be better.


Dan & Nick were Gr8‼️




Review of Fred's Appliance Service

Dan & 8th day trainee Nick Falsone were GR8‼️ They were polite, pleasant, prompt & professional ‼️


Great




Review of Fred's Appliance Service

Excellent service The tech was great Fixed the problem Right away very happy With your company Thanks


review Macaulay




Review of Fred's Appliance Service


5 star service and serviceman




Review of Fred's Appliance Service

Gabriel is an asset that I hope you realize you have he is very respectful of his customers and their home he has great abilities and knowledge of his job Gabriel loves his company and can’t believe how much his supervisor actually cares about him while he was sharing this info with me I could not stop thinking that I could not believe how much he cares for his customers please thank the person that was smart enough to hire Gabriel if 10 is the max he surpasses that


Great professional service!




Review of Fred's Appliance Service

Very prompt and it’s great to follow the technician’s progress so you know when he is coming. Great communication!


Marticia




Review of Fred's Appliance Service


Jason healed our cook top!




Review of Fred's Appliance Service


Warranty Repair




Review of Fred's Appliance Service

Quickly confirmed problem, new part arrived in two days, installed no problems


Joyce




Review of Fred's Appliance Service

Great service


Fixed my washing machine




Review of Fred's Appliance Service

They fixed the problem with our washer, and even checked on our fridge too.


Great job! Quick and excellent job.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Mac was friendly, professional, and was able to diagnose the problem quickly. He did a great job.


Great service




Review of Fred's Appliance Service

Very helpfully and respectful young man


Great experience




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service

Corina’s professionalism and service were outstanding.


Perfect




Review of Fred's Appliance Service

Perfect service. Repair person arrived on schedule. Repair made quickly


Dan was very professional and within a few minutes knew exactly what the problem was.




Review of Fred's Appliance Service

We were very pleased with Dan's explanations regarding the water filter. I asked him "how long can you keep the refrigerator door open when cleaning inside". He told us just a short time. If I need an appointment again, I will ask for Dan.


GREAT SERVICE




Review of Fred's Appliance Service

great service repairman gave all answer we needed


Excellent




Review of Fred's Appliance Service

Been using Fred's Appliance for many years now. You can't beat their professionalism, customer service, and technical knowledge!


Best of the best




Review of Fred's Appliance Service

Great service


Great service




Review of Fred's Appliance Service

Corina was pleasant professional and timely


Paul




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hello! Thank you so much for taking to time to leave us some stars. I've reviewed your service history, and I've found we didn't quite get it right the first time out. I see we're scheduled to get you squared away this MON 1/28. Sorry for the troubles, but, we will prevail! Thank you! -The Fred's Team


Terrific & Prompt Service




Review of Fred's Appliance Service


service




Review of Fred's Appliance Service

Jason was good. Whirlpool stinks. A less than three year refrigerator with a factory defective part was not covered at all. Had to get a new refrigerator. Not happy with whirlpool.


Service Top Notch




Review of Fred's Appliance Service

Corina was FABULOUS!!!!!


very professional




Review of Fred's Appliance Service


Incredible




Review of Fred's Appliance Service

Best service impeccable personal


Service call on time - great service from Dave




Review of Fred's Appliance Service

Very personable guy and explained things well.


Quick service




Review of Fred's Appliance Service

Courteous, friendly, worked hard to find problem.


As usual, SUPER!




Review of Fred's Appliance Service

Jeff is very polite and professional. I never stress when I need to call Fred’s Appliance because I know my problem will be fixed to my satisfaction.


Best around.




Review of Fred's Appliance Service

Always good work.


Robert




Review of Fred's Appliance Service


Professional, punctual, and quick




Review of Fred's Appliance Service

Technician David I believe was his name was great I even called to let Fred’s know how satisfied I was with his service


Great




Review of Fred's Appliance Service

Great


Good




Review of Fred's Appliance Service

It was very good


prompt and courteous




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

very respectful and clean.


Great Service - Knowledgeable Tech




Review of Fred's Appliance Service


very knowledgable, awesome guy




Review of Fred's Appliance Service


Good Job




Review of Fred's Appliance Service

Competant service delivered by a good technician who very helpful, too!


Freezer repair




Review of Fred's Appliance Service

Hopefully this will get fixed as Fred’s appliance is here once a year


Very knowledgeable and helpful




Review of Fred's Appliance Service

He fixed the problem fast and shared his knowledge of how to properly operate my dryer. What a valuable employee!


Great Service




Review of Fred's Appliance Service


Great service. Very fast!




Review of Fred's Appliance Service


Deborah




Review of Fred's Appliance Service

The best service of any company with whom I’ve worked! All the employees, from the schedulers to the repair people, are both professional and very personable - a rare combination today. I was amazed that your company understood that the problem with my appliance is a design flaw, not my fault, and that you determined on your own not to charge me. I thought I’d have to argue about this but I didn’t even have to present my side - it as already acknowledged by your company. The scheduling feature you offer, of setting a reasonable amount of time in which the repair person is to arrive and then providing a site on which I can follow the repair person’s progress, is excellent! I even received a call telling me that the repair person had just left their last appointment and was on their way. That is so thoughtful, so convenient, and (sadly) so unusual in today’s marketplace. You are truly in the 21st century and I love working with you!!!


Great visit




Review of Fred's Appliance Service

David was very knowledgable


So knowledgeable professional




Review of Fred's Appliance Service

Assessed all issues- explained clearly on time stated in contact- did what they said they would do-👍👍👍


Fabulous service!




Review of Fred's Appliance Service

Brian, as with everyone I have dealt with at Fred's, is knowledgeable, professional, and extremely courteous, but he is my favorite.


Great Service




Review of Fred's Appliance Service


Very thorough.




Review of Fred's Appliance Service


Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFC302ESS00 "Replaced the housing and water valve. Cycled the ice and water, no leaks. Optest ok."

Near Edgewater Dr, Cleveland, OH 44102
David R.

David R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Cc lights not working and cannot get anything from dispenser. All door switches check good. Unplugged deli drawer and everything working correctly. Will need deli control and harness. Do not order parts, customer will call in once they decide what to do; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl- DELI), used 1 SHIPPING (shipping and handling) from stock"

Near Applewood Ln, Strongsville, OH 44149
David R.

David R.

REFRIGERATOR KITCHENAID KSC23C8EYB02 Put parts in. Still not working. Looking and found wires on door at hinge cut through. Door NLA W10367511; saved tckt

Near Park Ridge Dr, North Olmsted, OH 44070
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SHZ0 Installed sump Motor is now not receiving power from control Ran diagnostics found error for wash motor circuit Needs control ; ordrng 1 W11225084 (cntrl-elec)

Near Mallard Ct, Streetsboro, OH 44241
Brian M.

Brian M.

FREEZER UPRIGHT KENMORE 253.280928 "Cc unit running now but not cooling Inspected evap found little frost pattern Inspected heat exchanger found unit to be leaking from heat exchanger Will need compressor, heat exchanger and evap ; ordrng 1 297414901 (Evap) and 1 297217900 (heat exchanger) and 1 5304475098 (compressor kit), used 1 SHIPPING (shipping and handling) from stock"

Near Chickashay Ln, Chagrin Falls, OH 44023
Jeff M.

Jeff M.

RANGE FRIGIDAIRE FEB24F5ASE "The machine has an F 13 error code which is a corruption in the software needs a new control board; ordrng 1 318414222 (clock/timer), used 1 SHIPPING (shipping and handling) from stock"

Near Tote Rd, Austinburg, OH 44010
David R.

David R.

WASHER WHIRLPOOL WTW8000DW5 "Cc a noise during spin cycle. Went through diagnostics, no error codes. Ran test 51. All components sounds normal, all components working. Nothing stuck between washplate. Running rinse and spin cycle with load of towels in to see if anything pops up. Nothing, all normal sounds. Even customer is standing by me. Ran a couple more different cycles. Nothing. Everything working good. Advised customer to try and record noise if possible. As of today, could not duplicate. Op test ok"

Near Glenwood Ct, North Ridgeville, OH 44039
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Recovered refrigerant, installed condenser and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.24oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

Near Robertdale Rd, Bedford, OH 44146
Jason N.

Jason N.

RANGE AMANA AGR4230BAW3 "Installed Venturi tube. Tested all burner op, all good blue flame, no gas leaks. Op test good."

Near OH-282, Alliance, OH 44601
Brian M.

Brian M.

DISHWASHER WHIRLPOOL DU1055XTVQ1 Cc unit not draining Found water in tub Hit cancel water pumped out Ran several fill and drains no issue found

Near Sylvia Dr, Chardon, OH 44024
Corina B.

Corina B.

WASHER AMANA NTW4516FW3 "Cc that the unit stopped working cust unplugged unit for 2 days and then it started working. Ran diag no error codes. Ran auto test, pass. Ran calibration , pass . Op test ok"

Near Blenheim Rd, Cleveland, OH 44110
Brian M.

Brian M.

DISHWASHER MAYTAG MDB7959SKZ0 Installed sump OP Test Ok

Near W River Dr, Novelty, OH 44072
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC302ESS00 Installed filter head OP Test Ok

Near Green Rd, Beachwood, OH 44122
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Cc unit frosting up againVerified issue ran through service pointer for issue Called whirlpool, stated issue they can not provide SR#s Non repairable out of warranty"

Near Orangewood Dr, Beachwood, OH 44122
Jason N.

Jason N.

WASHER MAYTAG MVWB766FW1 "Cc unit not able to start cyclesCustomer states unit will not restart a cycle if needing to stop in mid cycle. Unit beeps and shuts off. Also unit no longer responds when trying to change settings. Ran diagnostics found codes f7e0 for loss of power, and f5e1 for lid latch fault, lid is up. Replaced latch using truck stock. Ran manual lid lock function test and auto test. Ran calibration. Op test good.; used 1 W10810403 (LID LATCH) from stock"

Near Mock Orange Cir, Chagrin Falls, OH 44023
Corina B.

Corina B.

DRYER AMANA NED4655EW0 "Cc that the unit is not turning on, confirmed. Checked power going to the unit from L1 to N had 0V from L2 to N had 0 and from L1 to L2 0 V. Cust said that they had a power outage for a couple of seconds and after that dryer stopped working. Cust will need an electrician. Optest ok"

Near Eddy Rd, Cleveland, OH 44108
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDB765FW0 Call whirlpool tech line spoke to jk he said customer could try using bounce sheets some dry sheets gets sticky and he should have that problem with does also I dry sheets gets stuck but there easy to pull out have customer pull it out unit is working as designed no reason to put same parts in cause is going to continue to do same thing opt test ok

Near Hollow Wood Ln, Avon, OH 44011
Gabriel P.

Gabriel P.

DRYER MAYTAG MEDX655DW1 Replace parts opt test ok

Near Redwood Blvd, Avon Lake, OH 44012
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW1 "Cc: clicking rattling noise, off balanceFound clicking noise is caused from drain pan under unit. Pan is warped in the middle pushing up towards the motor. Found error codes f0e3(overload) f8e6(water hazard) f9e2(water ring detected). Ran auto test and calibration. Pressure hose checks good. Unit is draining, water not leaking from water valve. Suspension checks good. Ran drain and spin. Unit is well balanced. Customer wanted to test with clothing in unit. Showed customer the unit hitting the warped pan. Unit functioning as designed. Op test ok"

Near Canterbury Dr, Willoughby, OH 44094
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KBFS25EWWWH9 Cc that the ice maker is not working but she can hear it cycling. Found that the unit is not getting water to it. Checked valve from home was closed. Open the water back up. Unit is getting water now. Cycle ice maker op test ok

Near Indiana Ave, Cleveland, OH 44105
Gabriel P.

Gabriel P.

DRYER KENMORE 110.8637911 "Found motor shaft broken replace from t/s,opt test ok ; used 1 279827, and 1 SENIORDISCOUNT (senior discount) from stock"

Near Canterbury Rd, Westlake, OH 44145
David R.

David R.

WASHER WHIRLPOOL MVWC565FW0 "Replaced parts. Tested, seems like push button is working correctly every time ran calibration. Op test ok"

Near Nichols Ave, Lorain, OH 44053
Brian M.

Brian M.

RANGE WHIRLPOOL WFG525S0HZ1 Installed control Ran test OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Crestwood Dr, Twinsburg, OH 44087
Jeff M.

Jeff M.

DISHWASHER GE GDT695SFL4DS Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Cory Ave, Perry, OH 44081
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFW2055FRZ00 "Customer complaint that unit is not dispensing water and ice maker fell off, mount on ice maker is broken, bail arm is missing, found unit is not connected to house water supply, advised customer that they need a plumber to repair water line, unit needs new ice maker and bail arm; ordrng 1 4317943 (Ice maker) and 1 WP627792 (Bail arm), used 1 SHIPPING (shipping and handling) from stock"

Near Cowles Ave, Bedford, OH 44146
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB8959SKZ0 The part came damaged I remove the metal crown off of the new pump and installed it on the old pump unit tested good

Near Beechwood Ln, Painesville, OH 44077
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM354DSS5 "Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"

Near Summerset Dr, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KBBL206EPA01 "Installed new led modules, op test good"

Near Lookout Cir, Fairview Park, OH 44126
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT311FFFH00 "Customer complaint of frost build up in freezer section , found fresh food section door gasket not sealing at lower left corner, applied petroleum jelly, door gasket sealing now, op test good"

Near Rowley Ave, Cleveland, OH 44109
Dan H.

Dan H.

DRYER MAYTAG MDG3758AWW "Customer complaint that unit is not starting, confirmed, motor just hums, motor is burning, unit needs new motor; ordrng 1 WP2200376 (Motor)"

Near Donnybrook Rd, Maple Heights, OH 44137
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE254ESS1 There was glass in the drain. I cleaned the pump op tested good

Near Walking Stick Ln, Chardon, OH 44024
Joe O.

Joe O.

WASHER MAYTAG MHW5630HC "Cc: leakingRan diagnostics test cycle. Found when draining, drain overflowed. Needs plumber. Op test ok"

Near Som Center Rd, Kirtland, OH 44094
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LGHB2869TF3 Installed crisper cover. Op test ok

Near A T Hill Pl, Willoughby, OH 44094
Gabriel P.

Gabriel P.

RANGE KITCHENAID KSDG950ESS1 "Condenser fan making a clicking noise interment found convection blade having contact with metal plate also found convection shaft with little play all screws are tight in ordering part customer owes 129.60 on labor ; ordrng 1 W11414552 (CONVECTION 119.36), used 1 SHIPPING (shipping and handling) from stock"

Near Millard Dr, Bay Village, OH 44140
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "Cc same issue, ice not dispensing. Found ice getting clumped up. Per notes from last tech he went over clumping of ice and emptying out the ice bin. The ice dispenser door seems to be closing but could periodically get stuck open and let warm air is. As of now turned FZ temp down and will have customer monitor. Op test ok"

Near Grannis Rd, Garfield Heights, OH 44125
Gabriel P.

Gabriel P.

WASHER ELECTROLUX EIFLS55IMB0 When arrive customer had 11 towels inside washer slowly start to drain check for clogged non needs drain pump customer will buy new

Near Prestwick Cross, Westlake, OH 44145
David R.

David R.

DISHWASHER MAYTAG MDB4949SKZ "Cc of noise, wanted to make sure lower sprayer arm was connected properly because it wasn’t installed right, customer had to put on. Checked over everything. Ran auto cycle 2 times. Ran diagnostics cycle, components are working correctly. All normal sounds. Unit test good. Op test ok"

Near Barnsley Way, Broadview Heights, OH 44147
Jeff M.

Jeff M.

DRYER SAMSUNG DV42H5000EWIA3 "Someone put a new heating element in. They wired it wrong and needs the whole heater assembly and a new wiring harness estimate only; ordrng 1 DC93-00466B (HARNESS ) and 1 DC97-14486A (HEATER), used 1 SHIPPING (shipping and handling) from stock"

Near Jonquil Ln, Madison, OH 44057
Brian M.

Brian M.

WASHER WHIRLPOOL WTW7300XW0 Cc of unit being loud Found issue to be bearings Inspected tub hub tub hub damaged as well needs tub hub and bearing ; ordrng 1 W10820039 (hub) and 1 W10435302 (bearing)

Near E Pioneer Trail, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Fridge was in the garage,explain customer that it won’t work good in the garage in the winter to temp on owners manual also if he puts it in the basement we can do further diagnostics"

Near Gladstone Mill Dr, North Ridgeville, OH 44039
Dan H.

Dan H.

RANGE AMANA AER6303MFS2 "Installed new cooktop, op test good"

Near E 151st St, Cleveland, OH 44120
Dan H.

Dan H.

DISHWASHER MAYTAG MDB4949SHZ1 "Customer complaint that unit is not starting, confirmed, found no power to unit, unit powered up when cord was jiggled, advised customer that they need an electrician to correct power supply, unit is operating as designed"

Near Becket Rd, Cleveland, OH 44120
Jeff M.

Jeff M.

WASHER GE WJRE5500 G2 WW "The service lights on the motor is not blinking it is receiving 120 V. Needs a new motor estimate only; ordrng 1 WH20X10058 (washer electronic in), used 1 SHIPPING (shipping and handling) from stock"

Near Tioga Trail, Willoughby, OH 44094
Jason N.

Jason N.

RANGE KITCHENAID KSGB900ESS3 "Cc unit oven door gets too hot. Found when I pulled door from unit, that inner glass assembly not assembled correctly, large gap at inner glass panel all the way around door trim on the oven side of the door. Hot air will escape through this gap. Assembled door correctly, glass panels now in proper place. Ran bake test to 400 degrees. Temped oven door around perimeter after preheat. Outer door and handle 80 degrees or less, very little heat transfer. Op test good."

Near Lander Rd, Chagrin Falls, OH 44022
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Cc lights out Found freezer light not working Replaced using truck stock OP Test Ok ; used 1 W10695459 (LED MODULE) from stock

Near Hawkin Ln, Aurora, OH 44202
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Waiting on a part but customer had questions about frost building sound left door advise him that the door may have been left open to cause that issue,opt test ok ; O-emld tckt"

Near Seton Dr, Avon, OH 44011
David R.

David R.

DISHWASHER WHIRLPOOL n/a "Called customer he said he just bought unit 2 weeks ago, has not worked right since the start. Asked about POP does not have it. He will call up to Menards and try to get paperwork. If not will have to get physical receipt so not to pay SVC. Customer will call into office to let know what’s going on. As of now will let customer call in to reschedule ; saved tckt"

Near Brownell Ave, Lorain, OH 44052
Jason N.

Jason N.

DRYER MAYTAG MGDB765FW0 "Cc unit door comes open during cycle, also possible rustAdjusted/opened strike up for a firmer latch pressure. Ran dryer op test for 10 min. Door stayed closed. Customer also questioned the discoloration on the rear of the bulkhead where the air duct is located. Advised customer this is normal as it will discolor due to heat. Op test good."

Near E 195th St, Euclid, OH 44117
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE550S0HZ1 "I found the terminal block fried installed wiring harness and new power cord unit tested good; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"

Near OH-193, Williamsfield, OH 44093
David R.

David R.

DISHWASHER GE GDF520PGJ5WW "Cc of noise. Started unit up to verify noise. Coming from was pump motor. Pump comes as kit. Will need to removed unit from under counter. Gave estimate to customer, customer paid SVC, do not order parts ***would schedule as a 2 count if customer calls for repair; ordrng 1 WD26X23258 (pump wash kit), used 1 SHIPPING (shipping and handling) from stock"

Near Bainbridge Rd, North Ridgeville, OH 44039
Joe O.

Joe O.

WALL OVEN KITCHENAID KEBS208DSS10 Installed door hinges. Op test ok

Near Diana Ct, Highland Heights, OH 44143
Brian M.

Brian M.

DRYER MAYTAG MGDX655DW2 Installed relay and knob OP Test Ok

Near Woodard Ave, Kent, OH 44240
David R.

David R.

RANGE KITCHENAID KSEG950ESS1 Cc UI will not display anything. No display but when you press the options you can hear it activating. Did a web inquiry. Parts are under 60 months ex warranty. Ordering console ; ordrng 1 W10915815 (panl-cntrl)

Near Austin St, Berea, OH 44017
David R.

David R.

WASHER KENMORE 2671532210 "Cc unit is not washing. Status lights, On light is solid staying on, wash and spin light is flashing. Customer said they found some cut wires and spliced and put them together. No wiring diagram found on unit. Called GE techline, tech said they don’t service this Kenmore. Told me to call SEARS.Took pics of wires that were cut. ; saved tckt"

Near W 139th St, Brook Park, OH 44142
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT112CZJW00 Cc fridge isnt working right Fridge is in cold garage Advised customer that when temps are to low outside fridge will not function properly due to ambient air fridge essentially shuts down because it thinks its already cold Customer will move fridge inside to make sure its working

Near Brookview Dr, Kent, OH 44240
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW4 Installed new part unit tested good

Near Slater Rd, Williamsfield, OH 44093
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW2 unit functions there’s no error codes customer states that more often than not it will finish a cycle in the clothes will not be spun out needs a new control board there’s a service pointer talking about the machine not balancing loads properly; ordrng 1 W11322901 (cntrl-elec)

Near Old State Rd, Middlefield, OH 44062
Corina B.

Corina B.

RANGE KITCHENAID KFGD500EBL00 "Cc that the upper oven is not working. Confirmed issue. Plugged watt meter, 0 amps, found igniter week. Replaced igniter from T/S . Preheated unit to 350*. Op test ok; used 1 12400035 (IGNITER) from stock"

Near Florian Ave, Cleveland, OH 44111
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW1 The unit had a off balance code and overload code I cleared the codes recalibrated the machine unit tested good. Explained proper loading management

Near Sexton Rd, Austinburg, OH 44010
Brian M.

Brian M.

N/A N/A n/a Customer stated he already had service yesterday by another company

Near Plum Dr, Kent, OH 44240
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL WFG550S0HZ1 "Right hinge damage ordering customer said is under a year warranty but can’t find receipt advise her wants she find it to send it in ; ordrng 1 WPW10299224 (hinge-door 44.25), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

Near Charles Ct, North Ridgeville, OH 44039
Jeff M.

Jeff M.

RANGE KITCHENAID KSDG950ESS0 The keypad displays an F2 keypad disconnected but it partially works. Customer also told me do not turn the fan on because it will not turn back off indicating a relay issue. Needs new UI and main control ; ordrng 1 W10915031 (panl-cntrl) and 1 W11100515 (cntrl-elec)

Near Hosmer Rd, Middlefield, OH 44062
Joe O.

Joe O.

DISHWASHER MAYTAG MDB9959SKZ0 "Ui did not come with ui board or jumper. Ordering ui and jumperUi board and jumper show out of stock, office to reschedule.; ordrng 1 W11084865 (JUMPER) and 1 W11414079 (UI)"

Near Cedar Rd, Chesterland, OH 44026
Jason N.

Jason N.

WASHER GE GTW750CSL1WS Installed new basket and hardware. Ran spin and drain test at max speed w/4 large wet towels. Unit op test good.

Near Deer Ridge, Mentor, OH 44060
Joe O.

Joe O.

WASHER MAYTAG MVWB766FW1 "Cc: long fill error, continues to happenFound error f0e3(overload), f8e1(long fill), f8e6(water hazard). Found pressure hose is not kinked or damaged. Found drain is installed correctly. Ran auto test. Found all valves are working in diagnostics, unit is draining. Ran normal cycle. Unit started to fill then stopped. Water valve is receiving 120v, solenoid not opening. Needs water valve.replaced water valve. Ran auto test and calibration. Ran normal cycle. Op test ok; used 1 W11165546 (VALVE7988) from stock"

Near Tanbark Trail, Mentor, OH 44060
David R.

David R.

DISHWASHER GE DDT595SSJ5SS Cc unit not draining. Can feel drain pump humming. Removed pump. Found debris inside binding up pump. Removed. Tested. Working correctly. Op test ok

Near Country Way, Strongsville, OH 44149
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 Cc unit door handles uneven.Adjusted door handle levels to customer satisfaction. Customer also states she noticed a small nick in the corner of ff door. Confirmed very small nick in enamel. Advised her we could replace the door or try touch up paint. Ordering touch up paint. Customer will apply herself.; ordrng 1 72017 (touchup wht)

Near Laureldale Rd, Shaker Heights, OH 44122
Joe O.

Joe O.

COOK TOP WHIRLPOOL KGCS105GSS2 "Unit was working upon arrival. Advised customer. Also advised customer the screws holding burner heads on are seized in place and could result in needing other parts; saved tckt"

Near Diana Ct, Highland Heights, OH 44143
Corina B.

Corina B.

MICROWAVE KITCHENAID KHMS155LSS0 Cc glass door fell off. Took pictures will need a new outer frame. Is not longer available. ; ordrng 1 8184319 (Outer frame)

Near Mayview Ave, Cleveland, OH 44109
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 "Cc that the unit is making a grinding noise and that the unit is leaking. Ran diag found error codes F7E1 BASKET SPEED FAULT, cleared out and ran thachometer, pass. Water going to the unit was off. Unit is leaking from hose. Will need new hose cust will replace. Ran auto test is squealing when is spinning. Unit will need cam , belt and motor.; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W11026785 (Motor)"

Near Ingleside Dr, Parma, OH 44134
Corina B.

Corina B.

MICROWAVE OVEN C KITCHENAID KOCE500ESS09 CC that the microwave door does not shut. Called t/l to check to make sure the door is level and the inner frame. ; ordrng 1 W10687342 (Inner door)

Near Homestead Creek Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

WASHER WHIRLPOOL WFW6620HC0 "Cc that the unit got really loud and it started shaking a lot, Cust found like a dust and collected. ; ordrng 1 W11287253 (Assembly tub) and 1 W11314648 (Bellow) and 3 W11314651 (Screw)s and 1 W11314650 (Counterweight)"

Near Willow Run, Westlake, OH 44145
Corina B.

Corina B.

WASHER MAYTAG MVWC415EW1 "Cc that the unit is making a loud noise and it does not pass rinse unless they put unit into a rinse and spin cycle. Ran diag found F7E1 - basket speed fault. Ran tachometer test, no good. Lid lock is good. Put unit into a spin it was super loud. Unit will need shifter and gear case.; ordrng 1 W11481722 (Shifter) and 1 W11454372 (Gear case), used 1 SHIPPING (shipping and handling) from stock"

Near W 56th St, Cleveland, OH 44144
Corina B.

Corina B.

RANGE WHIRLPOOL MER6600FZ2 Cc that the unit is taking too long to heat it never reaches the 350*. Found wire that goes to the heating element on the left side of the unit pinched. Bare wire touch the frame. Will need control and harness. ; ordrng 1 W11092468 (Control) and 1 W11134676 (Harness)

Near Washington Blvd, University Heights, OH 44118
Jeff M.

Jeff M.

DRYER MAYTAG MED6230HW1 Installed new part unit tested good

Near Mentor Ave, Mentor, OH 44060
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT730PAHW0 Cc: adjuster wheel brokeNeeds adjuster kit.Adjuster kit shows out of stock. Office to rescheduleCustomer showed pop; ordrng 1 W10712395 (adjuster)

Near Beechersbrook Ln, Madison, OH 44057
Jeff M.

Jeff M.

DISHWASHER MAYTAG MDB4949SHB0 I found the motor was unplugged from the control board I plugged it back in unit tested good

Near Harding Dr, Wickliffe, OH 44092
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF540PADM3 Installed new pump New sump will not run getting proper voltage but unit will not go Need to reorder sump ; ordrng 1 WPW10605059 (pump&motor)

Near Cromwell Dr, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new part unit tested good

Near Kimball Dr, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFF305ESS00 "Installed ff door gasket, steamed gasket. Op test ok"

Near Woodlark Ct, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc of leak Found drain tube clogged Cleared drain OP Test Ok

Near Willowbrook Dr, Reminderville, OH 44202
Joe O.

Joe O.

DRYER GE GTD65EBSJ3WS "Cc: cord will not stay attachedFound terminal block stripped out. Needs terminal block.; ordrng 1 WE4M325 (TERMINAL BLOCK2841), used 1 SHIPPING (shipping and handling) from stock"

Near Irma Dr, Chardon, OH 44024
Jason N.

Jason N.

DRYER MAYTAG MGDX500XW2 "Cc unit making a pounding noiseFound drum thumping in cycle. Unit needs rollers. Replaced rollers, belt and idler pulley using truck stock repair kit. Ran op test, no abnormal noises heard. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Stonebridge Dr, Willoughby, OH 44094
David R.

David R.

WASHER MAYTAG MVWB835DW4 "Cc of noise, showed video. Sounds like something stuck in drain pump. Removed pump, found a nail inside, removed, hooked everything back up. Tested in diagnostics. Good. Op test ok"

Near Stark Dr, Brook Park, OH 44142
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Filter housing not realizing pressure when filter is inside but when is out it has pressure need filter housing ; ordrng 1 WPW10121140 (housing), used 1 SHIPPING (shipping and handling) from stock"

Near Pepperdine Dr, Elyria, OH 44035
Brian M.

Brian M.

REFRIGERATOR GE GSH25JSDBSS Found drain tube iced over Cleared tube OP Test Ok

Near Birchbark Trail, Aurora, OH 44202
David R.

David R.

DISHWASHER KITCHENAID KUDS35FXSS8 "Cc unit is turning off within a couple of mins of running. Confirmed, put on Light/China cycle option. Unit ran for 4 mins then turned off and proceeded to drain. Went into diagnostics 8-2, 10-1, 6-1, 6-6 error codes. Called techline JK, went over symptoms. Said most likely it’s the low voltage component shorting out, OWI sensor. Unplug and run, if it doesn’t cut off then replace sensor. If not replace control; ordrng 1 W10479761 (cntrl-elec) and 1 WPW10705575 (sensor), used 1 SHIPPING (shipping and handling) from stock"

Near Centennial Dr, Avon Lake, OH 44012
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Cc bottom of unit is gradually filling up with water. Ran diagnostics, found codes 6-4 for float switch open and 5-1 for door stuck open. Did not see any water in bottom of unit at this time. Found no loop in drain hose under sink. Added loop to drain hose. Also advised customer to ensure disposal is clear to avoid back flow into unit. Replaced inlet water valve using customer supplied pre Id part. Ran diagnostics cycle to clear codes. Op test good."

Near Hodgson Rd, Mentor, OH 44060
David R.

David R.

REFRIGERATOR KITCHENAID KUDR204ESB00 "Wrong part sent out, display needed. Right part number but packaged wrong. Ordering display. Took picture or wrong part sent out. ; ordrng 1 W10796879 (display)"

Near Ednil Dr, Bay Village, OH 44140
Jason N.

Jason N.

DRYER GE GTD33EASK0WW "Cc unit needs timer replaced.Replaced timer and knob using customer supplied parts. Ran dryer op test, good heat and time advance. Op test good."

Near Deepwood Blvd, Mentor, OH 44060
David R.

David R.

WASHER WHIRLPOOL WTW4816FW2 "Cc unit is going off balance and shaking around everywhere, showed me crack in basket. Seems like when you push down on basket suspension is a little weak. Off balance error code. Parts covered. Order control, basket, suspension rods, spanned nut and drive block, rusted. Everything comes off easy. Parts covered; ordrng 1 W10554251 (spin basket) and 1 W10780045 (suspension) and 1 W11170319 (cntrl-elec) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)"

Near E Hamilton St, Oberlin, OH 44074
Dan H.

Dan H.

WALL OVEN GE JGB850EEF3ES "Customer complaint that upper oven is not heating, Confirmed, found igniter not glowing, igniter is receiving 120vac, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

Near E 344th St, Eastlake, OH 44095
Brian M.

Brian M.

DISHWASHER MAYTAG MDB4949SHZ1 Cc unit not starting Ran test cycle no issue found Ran diagnostics no errors Ran test cycle again Could not duplicate a issue at this time OP Test Ok

Near Circlewood Dr, Aurora, OH 44202
Jason N.

Jason N.

WASHER MAYTAG MVWX500XW2 "Cc unit making a boom noise periodically and not washing clothesFound impeller washplate free spinning, pulled an found washplate splines stripped. Unit needs washplate. Ran auto test cycle, no abnormal sounds heard. Customer stated sound unit is making is when I starts into a spin. If clothes are not distributed correctly, tub may make contact with cabinet. Checked suspension, checks good. Due to washplate not working, clothing may be wet and dry in tub causing offbalance situation. ; ordrng 1 WPW10553968 (washplate12087), used 1 SHIPPING (shipping and handling) from stock"

Near Stonebridge Dr, Willoughby, OH 44094
Joe O.

Joe O.

WASHER WHIRLPOOL WFW95HEXW2 "Cc: error codesFound unit will power on but will not run the cycle. Found error code f6e1(communication error between mcu and customer). Found door switch is functioning. Found control is receiving proper power, and has 3vdc and 12vdc. Basket spins freely. Testing mcu unit will not run through quick test cycle. Unable to test voltages to motor. Needs control(ccu)Advised customer could also need mcu but could not test because unit is not runningCustomer does not want to repair at this time"

Near Nightshade Ln, Solon, OH 44139
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7000DW4 "Cc: noisesFound rattling noise coming from drain, pulled drain pump, found small nail in drain. Removed nail. Ran auto test and calibration. Op test ok"

Near Blue Heron Dr, Solon, OH 44139
David R.

David R.

FREEZER FRIGIDAIRE FFU12F2HW8 "Replaced part. Found a little frost on evap cover, steamed off. Tested, good. Customer to monitor. Op test ok"

Near Bennington Blvd, Middleburg Heights, OH 44130
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRFF507EWH01 "CC that the unit is not cooling and that theres no light on freezer. Found unit unplugged, plugged back in. Freezer light does not work compressor kick in. Waiting about 20 min to see evaporator. Replaced module light from T/S. When running diag unit said PO. Will need main control and user interface. ; ordrng 1 W11089931 (Ui) and 1 W10843055 (Control), used 1 W10695459 (Module) from stock"

Near E Erie Ave, Lorain, OH 44052
Gabriel P.

Gabriel P.

FREEZER UPRIGHT WHIRLPOOL WSZ57L18DM03 Call tech line spoke to jowell hes said they can’t do anything cause damage warranty is only for 30 days

Near Muirfield Dr, Avon Lake, OH 44012
Corina B.

Corina B.

DRYER WHIRLPOOL WGD5100HW0 Replaced the ui. Optest ng. Dryer does not turn on. Except in diag. Installed old ui unit turned on. Will need a new ui; ordrng 1 W11419056 (Ui)

Near Norwood Dr, Brook Park, OH 44142
David R.

David R.

RANGE WHIRLPOOL WFG525S0HZ1 "Replaced parts. Turned oven on to check, tested, good. Everything sounds normal. Op test ok"

Near Maplewood Rd, Parma, OH 44130
Corina B.

Corina B.

OTR MICROWAVE WHIRLPOOL WMH32519HZ3 Replaced the ui and control. Optest ok

Near Elm Dr, Avon, OH 44011
Brian M.

Brian M.

WASHER MAYTAG MHW5630HW0 Cc of excessive vibrations Service pointer W11445524States to replace control board ; ordrng 1 W11322901 (cntrl-elec)

Near Lakeland Way, Aurora, OH 44202
Dan H.

Dan H.

RANGE WHIRLPOOL AGR5330BAS3 "Customer complaint of damage to back, unit still in shipping packaging, unable to get pic of model/serial tag, found igniter wires/valveless cover dented, installed new cover, op test good"

Near Dale Ave, Cleveland, OH 44111
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW3 Replaced the main control. Optest ng drain pump stays running. Replaced the drain pump from surplus t/s. Ran a calibration. Brought core back for return. Optest ok; used 1 W11399437 (Drain pump) from stock

Near Nagel Rd, Avon, OH 44011
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Installed new evaporator fan and air damper, op test good"

Near W 32nd St, Cleveland, OH 44113
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Cc: will not maintain tempsCustomer states the freezer wall freezes over. Found temps at 5 in freezer and 39 in ff section. Entered diagnostics, all thermistors pass. Found loose connection on defrost heater. Re connected, unit would not heat. Ohmed out evap thermistor. Control intermittently sending power to defrost heater. Needs control, evap harness and evap thermistorControl shows out of stock. Office to reschedule; ordrng 1 W11196400 (cntrl-elec) and 1 W11342162 (HARNESS) and 1 WPW10384183 (thermistor)"

Near Sperry Rd, Chesterland, OH 44026
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHW05 "Cust showed pop, sent pic CC that the doors are not level and the left door is dented. The receipt has a discount for the dent. Advised cust whirlpool will not pay for a door. Tried raising the right door will fall off the hinge. No feet to raise . Checked the floor not level. Advised cust can not level the doors."

Near Mariner's Cir, Sheffield Lake, OH 44054
Joe O.

Joe O.

REFRIGERATOR KENMORE 106.5113921 "Cc: clicking noiseFound damper noise. Needs damper; ordrng 1 W11164593 (diffuser5534), used 1 SHIPPING (shipping and handling) from stock"

Near Bentwood Dr, Chardon, OH 44024
Brian M.

Brian M.

REFRIGERATOR GE GSS25QGTAWW Installed filter head Freezer door water line frozen Advised to leave open so it can defrost ; used 1 SHIPPING (shipping and handling) from stock

Near Hale Dr, Streetsboro, OH 44241
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace ui,opt test ok"

Near Gate House Ln, Rocky River, OH 44116
Jeff M.

Jeff M.

WASHER AMANA NFW5800HW0 Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock

Near Marblehead Dr, Jamestown, PA 16134
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRSF505ESS01 "Customer complaint that unit is not cooling, fresh food section and freezer section temperatures at 72 degrees, no frost pattern on evaporators, found no refrigerant in the system, nitrogen tested system, found unit leaking from fresh food section evaporator cap tube inside liner, called whirlpool techline spoke to stirling, safety team is already processing it as scrap, theres nothing more techline can do, techline notated broken cap tube; O-emld tckt"

Near Diane Cir, Strongsville, OH 44149
Jason N.

Jason N.

REFRIGERATOR MAYTAG MFF2558FEZ05 "Cc unit not making iceCust stated unit hasn’t made ice in about a month, also the freezer light will intermittently work. Checked freezer light switch, found nc contacts intermittently making contact, no contacts are open in both positions. Unit needs freezer light switch. ; ordrng 1 W11396033 (SWITCH)"

Near Beachview Rd, Willoughby, OH 44094
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTE334GBS0 "Installed new user interface , op test good"

Near Edgedale Rd, Pepper Pike, OH 44124
David R.

David R.

OTR MICROWAVE WHIRLPOOL MH9181XMT0 "Cc unit not heating, sizzling sound. Took off control panel, can hear electrical sizzling coming from invertor board. Can also smell a little hint of burning, did not run it for long. Talked to CP. Unit is 17 years old. Would replaced invertor and mag at same time. Gave customer estimate. Customer paid SVC, do not order parts ; ordrng 1 8206317 (magnetron) and 1 W10217710 (inverter), used 1 SHIPPING (shipping and handling) from stock"

Near Parmaview Ln, Parma, OH 44134
Dan H.

Dan H.

WASHER MAYTAG MVWB765FC3 "Installed new control, user interface , and lock, op test good"

Near Chadbourne Dr, Valley View, OH 44125
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Found temperature on freezer 70 degrees and fridge 70 degrees found no frost pattern on evaporator and compressor amp was 120 and is over heating; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W11092625 (compressor)

Near Normandy Rd, Bay Village, OH 44140
Jason N.

Jason N.

MICROWAVE KITCHENAID KMBP100ESS01 "Installed ACU, ran heat test, op test no good, line fuse blew. Installed breaker tester inline. Reran heat test, inverter board arced underneath, blew a piece of circuit trace off. Possible bad solder joint on inverter board? Replaced inverter with original inverter. Reran heat test, 10 seconds then 1 min. Good heat. Op test good. Replaced line fuse using truck stock. ; used 1 W10138793 (FUSE, MICROWAVE) from stock"

Near Random Rd, Cleveland, OH 44106
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE540H0ES1 "The heating element failed customer put the heating element out with a fire extinguisher. Estimate only; ordrng 1 W10779716 (elmnt-bake), used 1 SHIPPING (shipping and handling) from stock"

Near Darlene Dr, Painesville, OH 44077
Joe O.

Joe O.

DISHWASHER AMANA ADB1400AGS1 "Cc: not washingRan test cycle. Unit fills, but not washing. Found sump receiving proper power. Needs sump assembly; saved tckt"

Near Rolliston Rd, Shaker Heights, OH 44120
Jason N.

Jason N.

WASHER MAYTAG LAT8824AAM Installed lid switch assembly. Ran wash test then spin/drain. Op test good.

Near Atherstone Rd, Cleveland Heights, OH 44121
Dan H.

Dan H.

RANGE WHIRLPOOL WFG505M0BS3 "Installed new control, op test good"

Near Pershing Ave, Parma, OH 44134
David R.

David R.

WASHER MAYTAG MVWB880BW0 "Cc of loud noise. Tested unit in spin mode. Bad bearings. Ordering bearings and hub. **scheduling as 3 count just Incase something pops up while repairing; ordrng 1 W10435302 (bearing) and 1 W10820039 (hub), used 1 SHIPPING (shipping and handling) from stock"

Near Hollis Ct, Brecksville, OH 44141
Jason N.

Jason N.

DISHWASHER KITCHENAID KDPE234GPS0 "Installed door hinges, latch and detergent dispenser. Door close and latch test good. Op test good."

Near S Woodland Rd, Chagrin Falls, OH 44022
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Cc unit not washingRan diagnostics, found codes 4-3 for motor not running, and 7-1 for no heat. Wash motor not running in diagnostic cycle. Unit needs pump/motor assembly. ; ordrng 1 W11025157 (pump&motor)"

Near W 14th St, Cleveland, OH 44109
David R.

David R.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Replaced Icemaker, tested, cycled and called for water. Op test ok"

Near Gates Ct, Broadview Heights, OH 44147
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Cc unit not running after power outage Found lights to be on but no fans But in service mode ran test 3 for fans nothing Unplugged unit and plugged back in Normal operation returned OP Test OkAdvised to watch

Near N Ridge Rd, Perry, OH 44081
Brian M.

Brian M.

DISHWASHER WHIRLPOOL MDB8959SKZ0 Cc unit not draining Found chopper broken off Removed chopper pieces ran test cycle OP Test Ok Advised customer on what happened he does not want another one installed with the chopper does not want it to keep happening

Near Fairmeadow Ln, Burton, OH 44021
Joe O.

Joe O.

DISHWASHER WHIRLPOOL WDT720PADM1 "Cc: not cleaning properlyFound error codes f6e6(cool water) and f7e1(no heat). Found cold water at the start of the cycle. Found unit is not washing. Checked power to sump. Sump receiving proper power. Needs sump assemblySump shows out of stock, office to reschedule; ordrng 1 WPW10671941 (pump&motor)"

Near Cleveland Heights Blvd, Cleveland Heights, OH 44121
Corina B.

Corina B.

DISHWASHER KITCHENAID KDFE204KBL0 "Cc that when unit was delivered some parts fall inside tub from the third rack, Cust did not want to use unit until it was good. Checked parts found one bracket backwards corrected issue. Checked install on unit is good. Tested unit is running good. Noticed that the insert was missing, ordering insert. Cust can install. ; ordrng 1 W11165093 (Insert)"

Near W 48th St, Cleveland, OH 44144
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDF520PADM5 Cc unit not washing Ran test cycle both spray arms are moving Unit has plenty of pressure Can not duplicate a washing issue OP Test Ok

Near Merrill Rd, Kent, OH 44240
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Door was damage but it was not needed found insulation preventing door flapper closing correct issue clear insulation and inserted 2 tspn of water it did not when thru,opt test ok"

Near Loriann Dr, Berea, OH 44017
Gabriel P.

Gabriel P.

RANGE MAYTAG MER6600FB2 Element burner probe was damaged replace opt test ok

Near Cary Rd, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL FD5FHAXVY06 Found drain pan clogg steam out opt test ok

Near White Oak Way, North Ridgeville, OH 44039
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL MDB4949SHZ0 The motor is failing needs replaced; ordrng 1 WPW10591570 (pump&motor)

Near Mayfield Rd, Orwell, OH 44076
Corina B.

Corina B.

WASHER MAYTAG MVWB766FW0 Replaced the water valve. ui and main control. Ran a calibration. Started a normal cycle. Brought core back for return. Optest ok

Near Landchester Rd, Cleveland, OH 44109
Jeff M.

Jeff M.

DISHWASHER FRIGIDAIRE FGID2466QF4A "The sump motor is failing est only ; ordrng 1 154853801 (motor & pump assy), used 1 SHIPPING (shipping and handling) from stock"

Near Inland Shores Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL WDTA50SAHN Found motor humming but getting 120 check voltage to heater 0 voltage customer had power outage it may took control ordering both parts found error code 4-3 motor not running and 7-1 heater not heating ; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)

Near King James Pkwy, Westlake, OH 44145
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRMF706EBS01 I install the new parts unit tested good except for the lights the lights never came back on. They’re still out. Customer is OK with that. But we should reimburse her the cost of the LED board. Because the fridge can run without it. And the lighting is still out there for the lighting is not fixed but she is OK with that.; used 1 SHIPPING (shipping and handling) from stock

Near Chestnut St, Geneva, OH 44041