Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 7668 customer reviews

Map of Strongsville, OH

Whirlpool Refrigerator Five Door




Review of Fred's Appliance Service

The Refrig; failed after 3 months and I ended up being just over three weeks in a none performing mode. Fred's dis the parts replacement; but their were more problems with the electronic sensors. Finally Freds's received the correct part and the refrigerator works. I can't blame Fred's The service technician did do his work; just the components didn't work. Overall I'm very satisfied with Fred's work. They are a very busy repair shop


Map of Austinburg, OH

Good Service




Review of Fred's Appliance Service

Fred's fulfilled their obligation admirably. Unfortunately, Home Depot's warranty Dept. was horrible. It took almost a month and hours of my time on the phone to get 1 part for the washing machine. The 1st two part arrived in 3 days. The last, Home Depot drug their feet. Fred's was so apologetic. We both kept trying to get the last part shipped. It finally arrived and was promptly installed. Fred's is a good company. Home Depot's warranty Dept. is terrible!


Map of Cleveland, OH

Horrible Home Appliance Repair Service




Review of Fred's Appliance Service

Fred’s Appliance Service came to my home to repair my refrigerator four times in a matter of two weeks and the issue as of today date still hasn’t been fixed. After being told that everything was working I went a purchased food that was lost due to my refrigerator issue. I am now in danger of losing all of the new food that I purchased because my refrigerator is still not working! I’m out of money, food, and lost time from work!


Response from Fred's Appliance Service:

Hi Donald, Thank you for sharing you review with us! It was nice speaking with you earlier. We apologize that your unit is not up and running. We have you scheduled for later today with one of our senior techs. He will take a look and get this all taken care of for you! Thank you, The Fred's Team


Map of Willowick, OH

Good




Review of Fred's Appliance Service


Map of Cleveland, OH

Great Service-very knowledgeable




Review of Fred's Appliance Service


Map of Parma, OH

Great service




Review of Fred's Appliance Service

Corey was very knowledgeable and professional.


Map of Mayfield Heights, OH

Great Service




Review of Fred's Appliance Service

Was great service. Very professional and knowledgeable. On time as well..


Map of Bay Village, OH

Excellent Service Tech




Review of Fred's Appliance Service

I was very impressed with Gabriel P. He was very knowledgeable and friendly. Thank you so much!


Map of Broadview Heights, OH

7 days to receive parts, too long to be without a refrigerator !!!




Review of Fred's Appliance Service

corrie was very efficient and personable.


Response from Fred's Appliance Service:

Hi Charles, Thank you for sharing your review with us! I did some investigation and it looks like the package carrier lost your package. Typically our parts are delivered withing a day or two! We apologize for the day. We are happy to hear that our technician was efficient and personable! Have a great week! The Fred's Team


Map of Painesville, OH

Sondra




Review of Fred's Appliance Service

Excellent


Very good service.




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Needed help




Review of Fred's Appliance Service

I needed fast service due to handicap Corina came and repaired my refrigerator. I would not have had cold food/beverages others as I am homebound. Her professionalism and help is exemplary.


Great Service




Review of Fred's Appliance Service


Laura




Review of Fred's Appliance Service


Effortless service




Review of Fred's Appliance Service


David Is Awesome




Review of Fred's Appliance Service

Transparent and Friendly Service!! David was phenomenal in all aspects of his job. Exceptional!!!


Outstanding service




Review of Fred's Appliance Service

Corine was exemplary. Globally knowledgeable about appliance, care and services. Her ability to be efficient and effective while still delivering a personable, genuine affect was refreshing and greatly appreciated. Better than treating us "like family" which is a cliche marketing roose, she treated us like people she liked.


Friendly Technician, Great Service




Review of Fred's Appliance Service

Fred's worked well with me regarding my availability and scheduling my repair appointment. My technician was on time and very informative and friendly. I would highly recommend Fred's.


Very friendly and quick service




Review of Fred's Appliance Service


Great service.




Review of Fred's Appliance Service

Working with your company was a very positive experience. Chad was very friendly and knows what he is doing. I also appreciated the fact that when I called, a real person answered the phone!


Ed




Review of Fred's Appliance Service

I was very pleased with the repair call the job was done quick i’m Very pleased


Great and Honest Service




Review of Fred's Appliance Service

The technician shared what the problem was... completely honest and helpful.


Karen




Review of Fred's Appliance Service

Exceptional service.


Great Service, But Still Not Fixed




Review of Fred's Appliance Service

I've been having problems with the lighting in my new Whirlpool fridge since I had it delivered in December 2017. The lights flicker badly and quit working at times. Art came out 11/9 and immediately diagnosed a faulty LED circuit board with out any disassembly or diagnostic work. He ordered a replacement part and returned 11/15 to install it. That did not solve the issue one bit, so he got on the phone with a phone tech from Whirlpool. He was told it's a known issue with the freezer drawer in these fridges. He said the insulation is so tight it causes a wiring issue. He got it to work, then left. Within minutes of leaving, the flicking issue returned and is still constant with every use. I guess I can live with it for now, until it gets worse...


Response from Fred's Appliance Service:

Hi Jason, Thank you for taking the time to submit your review. While you had great service, we are sorry to hear that the lights are still flicking on and off. We would certainly appreciate the opportunity to take another look at your unit. I just called and left you a message with more details. We hope to hear from you soon! Thanks! The Fred's Team


Washer repair




Review of Fred's Appliance Service

The service was taken care of promptly. The technicians were very professional and friendly and most importantly were able to quickly repair our washer. We greatly appreciate the quick turnaround.


You shoulda seen this guy




Review of Fred's Appliance Service

Super great. Fast intelligent professional work. Logically troubleshooted and perfectly repaired my product to my satisfaction. Cleaned area and gave helpful information. I was very impressed and satisfied.


Oven door




Review of Fred's Appliance Service

Great tech


Awesome service,explained problem and repaired quickly.




Review of Fred's Appliance Service

I would highly recommend Corina B.


Great service, great service girl




Review of Fred's Appliance Service


Dishwasher repair




Review of Fred's Appliance Service


Great service - Jeff is great!




Review of Fred's Appliance Service

We requested Jeff because he’s very knowledgeable and professional and personable. He is an asset to Fred’s Appluance


great service




Review of Fred's Appliance Service

Dan did a great job and fixed my problem with my dishwasher quick


Great Service




Review of Fred's Appliance Service

My technician was quick and knowledgeable.


Quick diagnosis and quick repair time.




Review of Fred's Appliance Service

Macaulay identified all failed parts quickly. A service call was scheduled for the day after the parts were received. Macaulay installed the parts in under two hours. The refrigerator has been operating with out any problems for days.


Service tech was great




Review of Fred's Appliance Service

I was pleased with the service


Harmita




Review of Fred's Appliance Service


Great service and learned a lot as well.




Review of Fred's Appliance Service


Very informative




Review of Fred's Appliance Service

He was very professional and informative on the work done


Great Service




Review of Fred's Appliance Service


Mrs




Review of Fred's Appliance Service

Great Service by Gabriel!!


Mrs




Review of Fred's Appliance Service

I think your online system is great. Plus the repairman called me to letMe know what time he would be here


Great service




Review of Fred's Appliance Service

The service was great. The problem was that the fan plug came unpluged. Jeff found it odd that that happened and I'm wondering if the gentleman from Freds that replaced the fan from my last service call didn't plug it in all the way. I felt the charge was a little excessive for the service.


Great service




Review of Fred's Appliance Service


Saved Thanksgiving!!




Review of Fred's Appliance Service

Had a weird problem with igniters and convection fan on three month old slide in range. Had a first visit to diagnose and then a follow-up a few days later to install the new parts. Love the ability to track the technicians to gauge when they might be arriving within the 3 hour window. Since we're hosting the family for Thanksgiving not having an oven that worked was a MAJOR concern. Thanks David!!


Great service and awesome price




Review of Fred's Appliance Service

We called Fred’s appliance for the water leakage issue in our refrigerator and they fixed the issue. Mac, the technician was very professional, honest, kind and knowledgeable. He knew the problem within two minutes of arriving and fixed it in half an hour. Thank you Mac and Fred’s appliance. YOU ARE THE BEST!


Great service




Review of Fred's Appliance Service


Karen




Review of Fred's Appliance Service

Great service, technician explained everything. Even put booties over his shoes


Very Good




Review of Fred's Appliance Service

Timely, knowledgeable. Unfortunately unable to help due to new installation problem by Lowe's


Very Polite Tech




Review of Fred's Appliance Service

My technician was very polite and the communication of the company overall was very good. I was not happy with the wait time for the parts and return to my home. I was with no stove for 6 days and the parts were at my home for 4 of those days.


Response from Fred's Appliance Service:

Hi Amanda, Thank you for taking the time to submit your review. We are happy to know that you technician was polite and you had an overall positive experience. We apologize for the delay in getting a technician sent back out to your home. Over the years we have introduced new procedures, like shipping our parts direct to our customers, in order to expedite the service. However, we are still growing our team in order to decrease the time between appointments. We appreciate your patience! Thank you! The Fred's Team


very nice experience




Review of Fred's Appliance Service

I met Jeff, at our door, he introduced himself, he was very professional, and knew right away what he was looking for, He, mentioned it was a very simple fix, and he explained every thing that he die, would highly recommend . this person, and company, Thank you very much.


Great Service




Review of Fred's Appliance Service

He took his time acessing the problem and checked several things and came up with a solution as he was leaving the problem reocccured and then he found the drip as it was happening and it was a very unusual leak as it ran down frame and showed up in a place far from the water line. He was able to then reacess and correct the problem thus solving our issue


very professional




Review of Fred's Appliance Service

The tech was timely and very professional, answered all our questions.


Excellent service.




Review of Fred's Appliance Service

Very professional


Nice guys




Review of Fred's Appliance Service


Quality




Review of Fred's Appliance Service

Both Brian and Jeff were very professional and adept at their trade. Would have them back the next time we need them!!


Service Call




Review of Fred's Appliance Service

Corina: 1. Arrived promptly on time 2. Efficiently assessed the appliance issue with explanation 3. Completed repair - appliance fully functional Would highly recommend Corina.


Great service




Review of Fred's Appliance Service

Arthur was very knowledgeable in identifying and explaining the problem. Service was excellent he did a great job. Would highly recommend him if we had further issues.


Great job, Brian




Review of Fred's Appliance Service

We have used Fred's in the past, and in fact Brian was the technician who serviced us. Nothing but 'kudos' to him! On this most recent occasion, he handled the problem within 20 minutes, and I was good to go! Thanks Brian.


Good




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Great service


eficient service




Review of Fred's Appliance Service


DAVID R. REVIEW




Review of Fred's Appliance Service

This guy was really nice and professional. Quickly figured out what the problem was and fixed it right away.


Very Professional, Excellent Service




Review of Fred's Appliance Service

Called before he came


Washer Repair




Review of Fred's Appliance Service

I called for washer repair because it was making noise, but still working. After the first two visits, it was no longer working. We went for weeks without a washer which was a hardship, but after all that, it is working better than ever, for which I'm appreciative. I just think it was a very long trip to get here. I trust Fred's and will continue to use them for my appliance repairs. And even knew on this journey that they would get to the bottom of it.


Response from Fred's Appliance Service:

Hi Jill! Thanks so much for taking the time to leave us a review. We're sorry we got tripped up a bit. Sometimes, machines do get the best of us! But, we will prevail!! haha. Thanks again for the kind comments. Have a great Turkey Day! -The Fred's Team


Great Service




Review of Fred's Appliance Service

It took 5 mins to confirm my diagnosis and he gave me good advice.


Thank You




Review of Fred's Appliance Service


Mrs




Review of Fred's Appliance Service

Great and quick


Great and fast service!!




Review of Fred's Appliance Service

Art did a good job thanks for getting my washer fixed 😊


Outstanding Professional Service




Review of Fred's Appliance Service

Robert at Fred's Appliance Is an outstanding professional. He was knowledgeable and efficient. Fred's Appliance is a first class outfit. They provided quick service and great communications, all at a reasonable price.


Kerma




Review of Fred's Appliance Service

Corina was very professional and polite. Very knowledgeable


Perfect




Review of Fred's Appliance Service

Great service and outstanding techs who were super neat. 5 stars for them!!


Very good service




Review of Fred's Appliance Service


Great service techs




Review of Fred's Appliance Service

Theservice techs that did the workon my refrigerator were a pleasure. They cleaned up after them selves. They explained what went wrong with the unit. Fridge is up and running good.


Great service




Review of Fred's Appliance Service

All around easy transaction. Friendly guy and great customer skills.


excellent service




Review of Fred's Appliance Service

Gabriel was efficient and educated me on my new refrigerator


great service




Review of Fred's Appliance Service

we always have a great experience with Fred's


Great repair - poor cost/benefit




Review of Fred's Appliance Service

All work completed satisfactorily. Economics of such a repair are questionable. 2yrar old dryer cost $528 plus tax. Timer motor repair was $315.


Seriously?




Review of Fred's Appliance Service

First of all, I scheduled an appointment for Monday 2-5...I rearranged my schedule and nothing. Got a robo-call & hang up at 4:55. When I called back it was after hours by 10 seconds. Then on Tuesday, the repairman showed up, saw the age of my fridge and looked at the few, easiest solutions and told me to buy a new one...in and out in 15 minutes. Oh by the way, that'll be $100. Did I EXPECT a full blown solution or repair? No. Did I KNOW there was a mandatory service charge? Yes. Did I expect a little more than a glance at my fridge? Yes. He didnt even pull it out from the wall or break out a screwdriver. Just a digital thermometer and an iphone. I KNOW the fridge is old but I called a repairman for an exam and diagnosis...hoping for a bandaid to prolong its life, not the usual "it's old, its lived past its life expectancy, buy a new one".


Response from Fred's Appliance Service:

Hi Jason, Thank you for taking my call to discuss your experience. We are sorry to hear that your unit needed more than a quick fix to be repaired. Even though we are in the repair industry, we are always honest with customers when it is in their best interest in replace rather than repair their unit. If you ever need service in the future feel free to call us at 1-888-45-FREDS. Thank you! The Fred's Team


Courteous with awesome service




Review of Fred's Appliance Service

Very knowledgeable and explained a lot to me!


Great all around service Company




Review of Fred's Appliance Service


Karen




Review of Fred's Appliance Service

Service man was great!!


Great service




Review of Fred's Appliance Service

polite repairman. Was in no rush and seemed to wanted to do the job correctly.


Employees were very nice.




Review of Fred's Appliance Service


Great service, on time




Review of Fred's Appliance Service

Dan was friendly and thorough. I asked questions about the warranty parts that he kindly answered. He called and arrived on time.


Great service. Labor charge was way too expensive.




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Excellent. Mechanic seemed to know what he was doing. The machine has been running properly since he adjusted it. Many thanks.


Great service




Review of Fred's Appliance Service


Amazingly Coordinated Service




Review of Fred's Appliance Service

Not only does Fred’s Service show up ontime and do accurate work, but you are informed of every aspect of the service along the way. You can track the repairman’s work schedule and know exactly when he will be arriving at your house. Unparalleled service. Prepare to be amazed!


Great service!




Review of Fred's Appliance Service

Gabriel got the job done quickly and efficiently. He explained the work being done and was professional in every way.


Professional




Review of Fred's Appliance Service

Professional and polite. Thanks


Great service




Review of Fred's Appliance Service

Arthur was on time and performed the necessary service in a timely manner.


Great service. Timely. Professional.




Review of Fred's Appliance Service

Excellent appliance contacts and follow through. Service was very good and very knowledgeable!


return visit




Review of Fred's Appliance Service

I feel that the issue I had with my freezer has now been corrected. It was a simple issue, but I feel confident that it is now fixed.


Great Service




Review of Fred's Appliance Service

The technician was very thorough, courteous and professional. We were very pleased.


Great Service




Review of Fred's Appliance Service

Great communication by email and voicemail!


Great personable service, above and beyond




Review of Fred's Appliance Service

Great experience with Gabriel. Professional, friendly, answers all questions and very efficient


Washer




Review of Fred's Appliance Service

Great service. Highly recommended


replace dishwasher door panel




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Gabriel did great job. Was able to fix issue without having to replace the part.


Great service, very nice man!




Review of Fred's Appliance Service

The service was great but the labor rate was too high. It took Dan less than 10 minutes to change the fuse in my dryer and I was charged $110.00 for labor. That's ridiculous!


Response from Fred's Appliance Service:

Hello Diane! Thanks so much for dropping a line to our team. It's much appreciated. I have reviewed your job record. We do charge by the job, not by the hour. There's pros and cons to both charging models. We have chosen a flat rate to prevent penalizing our customers when we have more senior technicians at your home that are slower, or newbies that are still learning the ropes. If we charged by the hour, these situations would penalize our customers. In result, we charge a flat rate so there are no surprises for our customers. Our customers know exactly how much the repair will cost them right up front. We do appreciate your comments! If you have any other questions or concerns feel free to reach out to service@fredsappliance.com or 888-453-7337. Thank you -The Fred's Team


Great Service




Review of Fred's Appliance Service

Easy to schedule, arrived on time, performed the requested service, The best appliance service


great service




Review of Fred's Appliance Service

prompt pleasant efficient


Great speedy service




Review of Fred's Appliance Service

Arthur Vondrak was excellent. Professional and interactive.


Great service




Review of Fred's Appliance Service

Fred’s appliance was great with both communication and service. The technician was both thorough and knowledgeable. Highly recommend.


Melva




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Gabriel was very professional and very knowledgeable. Took the appliance a part know exactly what was wrong replace the part back in service. Great job. Considering he had to climb over the dryer each time he had to go behind it. No room for moving it out


DAVID R. REVIEW




Review of Fred's Appliance Service


Knowledgeable, friendly technician




Review of Fred's Appliance Service

Tech was very helpful patiently explained the problem. Highly recommend Fred's Appliance.


Great service




Review of Fred's Appliance Service


Pete




Review of Fred's Appliance Service

Fred’s did a great job. Quick scheduling and service was on time. Brian (Technician), was patient, courteous, explained the problem thoroughly and was honest.


Great service with repairing our refrigerator.




Review of Fred's Appliance Service

Mac G was great. He was friendly and informative as to what was wrong with our fridge and how the new parts would fix it. Mac G was the most friendly and knowledgeable technician that we have probably ever had for any repair.


Fairway Blvd Washer Repair!




Review of Fred's Appliance Service

Thanks Corey!


very good service.




Review of Fred's Appliance Service

job well done.


Great technician




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Great service. I like the online tracker




Review of Fred's Appliance Service


Gwendolyn




Review of Fred's Appliance Service

Great service


service call




Review of Fred's Appliance Service

Technician was very polite and courteous in explaining his findings


Great job




Review of Fred's Appliance Service

Very sufficient


Great Service and effcient serviceThe




Review of Fred's Appliance Service

The work was done fast and by a a talented man who knew his job. Very Respectful.


Scott




Review of Fred's Appliance Service

Corina did a great job and was quick and efficient in her work. Would recommend to anyone.


4th try.




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Michael, Thank you for taking the time to fill out our survey. I did take a look at the history of your repair, and the number of times we have come out to your home is unusual for us! We apologize for the time this has taken, but know that we are doing out best to get you taken care of as quickly as possible! I do see we are scheduled to come out on Monday to finish up the repair. If you are not satisfied after this trip, feel free to give us a call at 1-888-45-FREDS so we can discuss next steps. We appreciate your patience as we work to get your refrigerator up and running again! Thanks! The Fred's Team


Gilbert




Review of Fred's Appliance Service


Paula




Review of Fred's Appliance Service

Very good. I need them to come out a second time and they worked around my schedule.


Fast and friendly service!




Review of Fred's Appliance Service

The repair man arrived quickly and serviced our washing machine just as quick! He had the part for repair with him, and got our washer back up and running in record time. Thank you!


Great service




Review of Fred's Appliance Service

Would highly recommend to someone was very professional


On time, knowledgable




Review of Fred's Appliance Service


Service report




Review of Fred's Appliance Service


Donald




Review of Fred's Appliance Service


Great service, quickly scheduled.




Review of Fred's Appliance Service

Brian was really great - not only fixed the appliance, but explained why, what other things I should consider/do, etc.


Great service-very professional




Review of Fred's Appliance Service

Gabriel roxks'


Great service




Review of Fred's Appliance Service

Your tech C.P. - was very friendly and knowledgeable.


explained every thing in great detail




Review of Fred's Appliance Service


good service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service


Nice Ice




Review of Fred's Appliance Service

Brian was knowledgeable about repairing our ice maker and was able to fix the problem quickly.


Great service




Review of Fred's Appliance Service

The Technician new what to do.


Fabulous service




Review of Fred's Appliance Service

A+ for service,communication and customer service.


Great service




Review of Fred's Appliance Service


On time, Great service




Review of Fred's Appliance Service

Jeff was on time and gave us great service.


So happy!




Review of Fred's Appliance Service

We were so very pleased to receive a service call so quickly after our dishwasher broke! Your technician was very knowledgeable, and because he had the broken seal on his truck, was able to diagnose and complete the repair within a couple of hours. We’re, as usual, very happy with Fred’s!


Friendly Repair Man




Review of Fred's Appliance Service

Gabriel was very friendly, thourough, and even gave tips on how to use the washer and dryer.


Good




Review of Fred's Appliance Service

Very good service 5 stars


Great Service!




Review of Fred's Appliance Service

Jeff was very polite and courteous! He explained the problem with the microwave and was very prompt fixing it.


Outstanding couple of guys very professional and neat




Review of Fred's Appliance Service


Great service!




Review of Fred's Appliance Service

I absolutely love the tracking app! That was so unexpected but nice to see exactly when he was coming to my home.


Good Service




Review of Fred's Appliance Service

The service was good but the wait "window" was too broad and caused me to have to take a lot of time off work to accommodate.


Great service




Review of Fred's Appliance Service


On time pleasant and efficient




Review of Fred's Appliance Service


Great




Review of Fred's Appliance Service

Service was excellent and on time and no wait thank u!


Great customer service!




Review of Fred's Appliance Service


Good




Review of Fred's Appliance Service


Professional, efficient and kind service was provided and I will definitely use again for any repair needs.




Review of Fred's Appliance Service


Great guys!




Review of Fred's Appliance Service


Very Professional




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

Would use service again.


Skilled Technician




Review of Fred's Appliance Service

All my questions were answered and options presented.


Good Job!




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

David was excellent. I will recommend Fred’s Appliance to our friends and neighbors.


Great Job




Review of Fred's Appliance Service

Really knew what he was doing. Made the fixes fast and correctly.


Dishwasher




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

The service I received was excellent. The tech was timely, pleasant and educated. She spent time discussing what was going on with the machine and what the steps weee to correcting the problem!


honest and straight forward




Review of Fred's Appliance Service

Was extremely happy with our technician. Disappointed to hear that the machine is not the quality I thought I was getting.


Great service




Review of Fred's Appliance Service

Very informative of what was going on with my washer and how to prevent further breakdown.


Response from Fred's Appliance Service:

Hi Joy! Thanks for the kind comments. We will assume you mistakenly chose 1 star instead of 5 starts based on your comments. Thank you -The Fred's Team!


Rimma




Review of Fred's Appliance Service

Very good


Professional & Courteous




Review of Fred's Appliance Service

Gabriel was professional and friendly. He was able to diagnose the problem and answer any questions I had. Although the part needed had to be ordered, he made an effort to return quickly and apologized for the delay. Once the part was received, he returned and had us up and running in no time. He had only wonderful things to say about his company. I will use Fred's Appliance again.


Great Service!




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Gabriel was awesome, and very knowledgeable. It was almost like having a friend fix my fridge! I will recommend Fred’s to all my friends!


Fixed the appliance.




Review of Fred's Appliance Service

Timely, professional, and thorough.


Refrigerator Repair




Review of Fred's Appliance Service

My Technician was nice! But my Refrigerator is still not working. The freezer was working and froze my meats. This morning, my meats were thawing and the making loud piercing noises. Please help!!!! This company has wonderful reviews!!! I’m in NEED of that service. The holidays is coming fast and I need this repair!!!!!! HELPPPPPPP.


Response from Fred's Appliance Service:

Hi Sharon! Thanks so much for your comments. We're very sorry for the continued troubles. I've reviewed your file and have found we have you rescheduled. We will be sure to get this problem solved for you!! Thanks again--The Fred's Team


Dishwasher Repair




Review of Fred's Appliance Service

Fred's did a great job! On time and tech was very professional, neat and clean. Took the time to explain everything. A+


PAUL IS THE MAN...GREAT SERVICE




Review of Fred's Appliance Service

Paul was very through. Didn't like that it took way too long to get fixed. Wrong parts sent. Had to re-order CORRECT parts.(label on parts box wrong) NO FAULT OF PAULS.


Response from Fred's Appliance Service:

Hello Carol! Thank you for the comments! We're very sorry for the troubles on the parts. We're glad it got solved. Thanks again! -The Fred's Team


Great Service!




Review of Fred's Appliance Service

Gabriel was knowledgeable and professional. He is a great representative for your company!


Very good service




Review of Fred's Appliance Service

The technician did a good thorough job on two of my appliances.


Wonderful service




Review of Fred's Appliance Service


Fred’s appliance repair was honest and convenient




Review of Fred's Appliance Service

Like the service, the service person was helpful and nice


Dryer repair




Review of Fred's Appliance Service

Great service! Friendly and Knowledgeable service technician!


Great Service




Review of Fred's Appliance Service

Max was professional and knowledgeable.


good service




Review of Fred's Appliance Service

Was on time and very pleasant


Great Experience




Review of Fred's Appliance Service

The tech was personable, knowledgeable and took care of the problem right away.


Great service




Review of Fred's Appliance Service

Nice and courteous repair WOMAN. Careful and competent repair. Very pleased.


Great service, very knowledgeable




Review of Fred's Appliance Service

Would ask for him back should something else need fixing.


Still not working




Review of Fred's Appliance Service

I have you scheduled to come out for the third time to repair my refrigerator. Hoping we get it fixed this time.


Response from Fred's Appliance Service:

Hi Marty! Thanks so much for taking the time to leave a review. We're sorry for the troubles. Sometimes, the machines do get the best of us! We will be sure to do our best to get it right this time around. Thank you! -The Fred's Team


Very good




Review of Fred's Appliance Service


Awesome!




Review of Fred's Appliance Service

The repair man was fast and friendly


Prompt and competent




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

repair was great , David was very efficient.


Good Service...prompt and on time...




Review of Fred's Appliance Service

Repairs to my oven and ice maker installation went smoothly.


Replacing Water Front Selctor on Frig




Review of Fred's Appliance Service

Good job


Tom




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service

The technician was in and out quickly. Great job on fixing my freezer.


Roger




Review of Fred's Appliance Service

Pleasant. Seem to be well trained in his job


Nice repair man




Review of Fred's Appliance Service


Washer finally works again




Review of Fred's Appliance Service

Aside from the repair guy being 25 mins late which in turn made me late for work. My washer works again. Wish it could of been fixed sooner than it took but I guess over a week is good.


Response from Fred's Appliance Service:

Hi Linda! Thanks for you note. We're very sorry that we ran behind. It's never fun. Thanks again for your note, and have a wonderful week! -The Fred's Team


Awesome service...very impressed




Review of Fred's Appliance Service


Review




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service

he was professional and curtious ...exsplaned what he found and answered questions in a polite manner


Awesome service, awesome repair man and the price was great. Excellent !




Review of Fred's Appliance Service


David R.

David R.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc FF freezing items, said yesterday things seemed normal. Took took, FZ is 0-2*, FF is between 39-41*. Air baffle malfunctioning, a couple times did not open or close all the way as it should. Air baffle WP2220377, on marcone in notes says to order 2214376 control box harness, which says discontinued. Sending to parts for research."

Near Glencreek Ln, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR GE GYE22KMHCES Replaced part. Steamed all ice. Op test ok

Near Edgemeer Pl, Oberlin, OH 44074
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Took pics of damage, crushed line down the back. Crushed water line as well. Replaced line with quarter inch from truck. Replaced harness. Op test ok"

Near Pearl Rd, Strongsville, OH 44136
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDPE234GPS0 "Unit had front legs all the way up. Lower them down and level it. Ran auto test, no leaks. Op test ok"

Near Saddle Creek, Avon, OH 44011
Corina B.

Corina B.

RANGE MAYTAG MER6600FZ1 "CC that the oven does not work. Checked the control 0 volts to the bake and broil. Checked the thermal fuse, good. Checked the bake and broil element good. Checked the power at the terminal block, correct. Will need a main control.; ordrng 1 W11092468 (Control), used 1 Shipping from stock"

Near Chrisfield Dr, Rocky River, OH 44116
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced part. Tested. Called for water and cycled. Op test ok

Near Hunter Lake Dr, North Ridgeville, OH 44039
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW5000DW2 "Main control is getting power but the green light is not on needs a new main control board estimate; ordrng 1 W11116590 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Hollycroft Ln, Mentor, OH 44060
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB835DW4 "Cust showed pop, sent pic. CC that the unit does not start every time. Ran diag f5e1 lid open, f0e3 overload. Ran an encoder test would not select the deep fill. Checked the connections, good. Lid will lock and unlock then not start again. Will need a new control, ui and latch. ; ordrng 1 W11112656 (Ui) and 1 W11170706 (Control) and 1 W10810403 (Latch) and 1 W11237157 (Bezel)"

Near Turney Rd, Garfield Heights, OH 44125
Corina B.

Corina B.

WASHER MAYTAG MVWB765FW3 "Replaced the ui, control and latch. Ran a calibration. Started a normal cycle. Optest ok. Brought core back for return"

Near Montclair Ave, Cleveland, OH 44109
David R.

David R.

WASHER MAYTAG MVWB835DW4 "Cc LF error code, customer has someone else here to answer door. Customer did get the valve shut offs on house fixed. I believe the error code LF was before it was fixed because before the plumber came out the hot water shutoff was turned off because it was leaking, in sense if trying to use it on warm or hot it wouldn’t work, now that the plumber was out everything should be working normally. Made sure valves were opened up, opened all the way, good. Drain hose is good. Both correct. Ran diagnostics, overload error code. Ran test mode 51/52, all components working. Ran a normal cycle for 20 mins, working correctly. Op test ok"

Near Bailey Rd, North Olmsted, OH 44070
David R.

David R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc ice not working. Had a company out before us, took pics, wires cut at hinges, connectors coming from unit. Customer explained that the deliveries didn’t handle with the best of care. Took pictures, bracket is also bent up, and wires lie underneath the wheel. Cannot be repaired. Called techline, documented. Mark. Non repairable; O-emld tckt"

Near Clemson Ct, Elyria, OH 44035
Corina B.

Corina B.

WASHER ROPER RTW4640YQ1 "CC that the unit fill light is flashing. Found the knob not on a cycle. Ran diag off balance load. Ran a calibration. Started a normal cycle, filled and started agitating. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."

Near Harlon Ave, Lakewood, OH 44107
Joe O.

Joe O.

DRYER MAYTAG MDG3500BWW "Cc: no heatRan test cycle. Found unit has no heat and is squealing. Found gas coils intermittently opening. Need gas coils, idler pulley and rollers. Replaced gas coils. Ran test cycle. Op test okCutie not want to repair rollers and pulley at this time. ; used 1 279834 (COIL2245) from stock"

Near Rexway Ave, Beachwood, OH 44122
Joe O.

Joe O.

WALL OVEN KITCHENAID KEMS308SSS04 "Cc: rattling noiseFound shaft play in connect fan motor. Needs covect fan motor and blade; ordrng 1 W10794022 (motor-fan13033), used 1 SHIPPING (shipping and handling) from stock"

Near Riverview Ct, Bentleyville, OH 44022
David R.

David R.

RANGE WHIRLPOOL WFG550S0HZ1 "Cc oven not working. Tried bake/broil/conv bake, tried all and nothing came on, oven didn’t click or anything. Heard a click or two coming from control board. Went to back of unit. Unplugged, plugged watt meter in, 120vAC, good. Plugged back in. Went to test. Tried back, clicked and bake came right on, tried broil/conv bake. All options worked. Put back on 350* let preheat, checked temp, good. As of now everything is working correctly. Could of been a stuck relay on control. If happens again, order control and spark module. W11258611 control, W11162730 module. Op test ok"

Near Celianna Dr, Strongsville, OH 44149
Jason N.

Jason N.

WALL OVEN KITCHENAID KOSE500ESS04 Installed acu control board. Ran bake test to 300 degrees. Op test good.

Near Castle Pines Cir, Painesville, OH 44077
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer not starting, confirmed no selections working, green led on control flashing 1 second, control ok, connections secure, console failed; ordrng 1 W11319991 (cntrl-elec)"

Near W 48th St, Cleveland, OH 44144
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: ice bin not sitting properlyIce bin slid right in. Could not duplicate issue. Op test ok

Near Riverview Ct, Bentleyville, OH 44022
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE104ESS1 Cc unit keeps shutting off right away when trying to start a load Ran service mode found no stored error codes unit started up and started washing had a thumping noise at the beginning of test but went away ended test with error if f4e3 wash motor circuit faulty Ran normal wash cycle after test unit started right up and washed as normal but then cut out and drained .Needs wash pump ; ordrng 1 WPW10605057 (pump and motor assy)

Near Merry Oaks Trail, Chagrin Falls, OH 44023
Brian M.

Brian M.

RANGE KITCHENAID KFGD500ESS04 Cc unit not igniting Found control to be locked to stop burners to ignite from initial start up Cleared control ran burners and oven OP Test Ok

Near Auburn Rd, Chagrin Falls, OH 44023
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Cc unit filter blew out of housing and was leakingReplaced filter housing and filter using customer supplied pre Id parts. Ran approx a gallon of water through dispense. Op test good.

Near Berkshire Rd, Cleveland Heights, OH 44118
Jeff M.

Jeff M.

WASHER AMANA NTW4516FW3 Installed new part unit tested good

Near Clifton Ct, Mentor, OH 44060
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSO48QTX03 "Cc: not dispensing iceFound auger motor not running. Found auger only receiving 12v when dispensing ice. Spoke with BJ. Ohmed out auger motor got 63ohms. Needs niagra board and auger motor.Auger motor under 1 year warranty; ordrng 1 W10822635 (motor) and 1 WP2318054 (cntrl-elec23708), used 1 SHIPPING (shipping and handling) from stock"

Near Flanders Dr, Solon, OH 44139
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRMF606ESS01 Installed evap fan thermistor kit Cleared out ice on evap OP Test Ok Advised it may take 24 hours to cool ; used 1 SHIPPING (shipping and handling) from stock

Near Pinehurst Dr, Aurora, OH 44202
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Cc of unit not making ice Ran ice maker error test found unit not finding home position Ran motor test unit rotated half way then died Needs ice maker ; ordrng 1 W11294907 (icemaker)

Near Whisperwood Ln, Aurora, OH 44202
Jason N.

Jason N.

REFRIGERATOR ELECTROLUX FRS3R4EB4 "Cc unit making a banging noise Confirmed noise coming from condenser fan. Found motor bearing wore, causing shaft to move while spinning. Unit needs condenser fan motor.; ordrng 1 5303918774 (condenser fan moto7807), used 1 SHIPPING (shipping and handling) from stock"

Near Kenbridge Dr, Highland Heights, OH 44143
Brian M.

Brian M.

WALL OVEN KITCHENAID KEBS107SSS00 Installed thermostat and thermal fuse Ran test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

Near Lookout Point, Aurora, OH 44202
Joe O.

Joe O.

DISHWASHER MAYTAG MDB7749AWM2 "Cc: not startingFound no response from ui. Found unit receiving proper power. Found no metal on control open. Needs bi metal; ordrng 1 W10258275 (bi-metal2681), used 1 SHIPPING (shipping and handling) from stock"

Near County Line Rd, Chagrin Falls, OH 44022
Gabriel P.

Gabriel P.

OTR MICROWAVE KITCHENAID KHMC1857BSS0 "Replace door,opt test ok"

Near Khouri Ct, Avon, OH 44011
Corey L.

Corey L.

WASHER WHIRLPOOL WFW5620HW0 "Controls were replaced in April, no errors, unit is operating as designed"

Near Northcliff Ave, Brooklyn, OH 44144
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Recovered refrigerant, installed compressor, ff evaporator and uv dye drier. Pulled vacuum on system to 28 in/hg for 15 min. Held vacuum for 15 min, no change to gauges. Recharged system with 5.5oz of r134a. Good frost pattern on ff evap. Advised customer to allow 24 hrs for unit return to desired temps. Op test good."

Near Charles Pl, Highland Heights, OH 44143
Dan H.

Dan H.

DRYER MAYTAG MEDB765FW0 "Customer complaint of loud noise, found side dented in causing drum to rub , customer stated that she had not been living in the house unit was in in months and the delivery guy dented the unit, popped dent out, op test good"

Near Eastway Rd, South Euclid, OH 44118
Joe O.

Joe O.

WALL OVEN JENN-AIR JJW3430DS02 Installed ui. Ran test bake. Op test ok

Near Calico Ln, Chardon, OH 44024
Joe O.

Joe O.

DISHWASHER MAYTAG MDB8989SHZ0 Cc: not functioning properlyFound sump not receiving power. Found loose connections at control. Reconnected connection. Unit started. Needs control and harnessCustomer does not want to repair at this time

Near Proctor Rd, Painesville, OH 44077
Corina B.

Corina B.

DISHWASHER MAYTAG MDB8949SBM1 Replaced the gasket and nut. Stated a cycle. Optest ok. ; used 1 Shipping from stock

Near Cliff Dr, Cleveland, OH 44102
Joe O.

Joe O.

REFRIGERATOR FRIGIDAIRE LFHD2251TF5 Steamed fill tube. Installed water valve. Cycled ice maker. Op test ok; used 1 SHIPPING (shipping and handling) from stock

Near Villa Marina Ct, Mentor, OH 44060
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDS30IXWH9 "Replace adjuster kit,opt test ok"

Near Bounty Way, Avon Lake, OH 44012
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL ED5LHAXWQ00 "The bracket that holds the water dispenser switch is broken needs a new bracket. Most likely was not able to properly flush the system when he installed a new filter a week ago; ordrng 1 WP2180226 (bracket), used 1 SHIPPING (shipping and handling) from stock"

Near Inland Shores Dr, Mentor, OH 44060
Gabriel P.

Gabriel P.

WASHER MAYTAG MHW5630HW0 Set unit on drain and spin. No thumbing noise. Ran a load with towels everything sounded as designed. Cust may had an off balance load. Advice cust on how to load unit and how operate. Op test ok

Near Pellett Dr, Bay Village, OH 44140
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Installed gaskets on ff doors, op test good"

Near N Miami Dr, Parma, OH 44134
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint that freezer section door is not sealing at top left, confirmed, installed new door washers, op test good"

Near Silsby Rd, Cleveland Heights, OH 44118
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL WED4815EW1 "Checked power going to the unit. Found L1 to N 120, L2 to N 120 , and from L1 to L2 240 Volts. Unit started working and heating. Couldn’t go any further with diag because unit is Working as design."

Near Avalon Dr, Rocky River, OH 44116
Brian M.

Brian M.

WASHER MAYTAG MVWX655DW1 Cc unit isn’t washing properly Ran diagnostics found no error Ran auto test and calibration Ran normal cycle until it got to agitate Ran drain and spin Can not duplicate a issue

Near Udall Rd, Hiram, OH 44234
Jeff M.

Jeff M.

REFRIGERATOR JENN-AIR JFC2290REP00 The icemaker is not shutting off automatically needs new icemaker; ordrng 1 W10886931 (icemaker)

Near Cedar Rd, Beachwood, OH 44122
Jason N.

Jason N.

DRYER MAYTAG MEDP575GW0 "Installed belt switch. Ran dryer op test, good heat and tumble. Op test good."

Near E Inverness Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed new part unit tested good

Near Cove Ct, Eastlake, OH 44095
Brian M.

Brian M.

WASHER MAYTAG MVWB835DW4 Cc of unit not working Found error of f6e3 Installed UI Ran auto test and calibration OP Test Ok

Near Nichols Rd, Garrettsville, OH 44231
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 69 degrees, nothing is running, unit is getting power, unplugged and plugged back in, compressor and fans started, found fresh food section evaporator frozen solid, unit needs new control and fresh food section evaporator fan/thermistor , SEND PARTS TO 6400 FRY RD 44142; ordrng 1 W10843055 (Cntrl) and 1 W11087438 (Fan/thermistor)"

Near W St Clair Ave, Cleveland, OH 44113
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF555SDFZ03 "Installed control and ui. Unit is cooling, defrosted evap. Op test ok"

Near Berwick Rd, Madison, OH 44057
Dan H.

Dan H.

WASHER WHIRLPOOL WFW95HEDW0 "Customer complaint of error code, ran diagnostics found f3e1(water level system error), f8e1(long/no fill), f6e3(communication error acu to user interface ), and f8e3(over flow condition) error codes, ran test cycle, unit filled to normal water level, unit completed test cycle, unit started flashing f3e1 error, unit needs new control, TWO TECHS NEEDED, customer does not want repair at this time ; ordrng 1 W11032117 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"

Near W 7th St, Cleveland, OH 44113
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC300EBL01 Replace parts opt test ok

Near Country Club Blvd, Rocky River, OH 44116
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW3 Cc sheet stuck under plate Removed and replaced agitator Ran test cycle OP Test Ok

Near Bird Dr, Ravenna, OH 44266
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Customer complaint fridge freezing things sometimes on middle shelf but seems to be doing better recently, temps were 39 average in ff set at 37, food items have good spacing from walls and is not over packed, adjusted temp up a degree and added a small piece of aluminum tape to air return to help."

Near Richard Rd, Broadview Heights, OH 44147
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE PHS69EJSS0 "Cc unit not making iceRan manual ice maker cycle test, ice maker indexed and filled mold with water. Cust stated it hasn’t made ice in months. Advised it may have just needed a manual reset, or could fail again soon. Quoted an ice maker. Customer will have to think about it and will monitor ice production."

Near Glasgow Dr, Highland Heights, OH 44143
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint stop keeps falling off at times from left side rail and it has been reinstalled 20+ times, track sent was damaged see pics, made adjustment to rail installed installed new stops, pulled drawer out until stops were hit with wheels several times without falling off, op test good"

Near Fireside Trail, Broadview Heights, OH 44147
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Waterline is cracked needs new waterline; ordrng 1 W10823511 (tube-water), used 1 SHIPPING (shipping and handling) from stock"

Near N Pointe Dr, Pepper Pike, OH 44124
Jeff M.

Jeff M.

COOKTOP GAS AMANA AKS3040SS The units over 20 years old every single screw is rotted it would need all four orifice holders burner and hedge and eight screws it is not worth fixing customer will buy a new one I have the parts for return

Near Gates Mills Blvd, Gates Mills, OH 44040
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc noises on the new fridge vs her old one. No water hooked up, Icemaker was left on, customer turned off. Went through diagnostics and tested out all components that make noise. All sound normal. Customer also said something about the mullion rail having condensation on it, customer hasn’t activated the humidity control. Called techline about humidity control, said if all doors are sealed, humidity and ambient temperature playera big factor, just have customer turn on the control. Everything looks in specs and test normal. Mullion rail test good and power coming down to it. Let customer know techline advised to have the humidity control on. Customers is going to contact Costco. If customer once we can always send another technician out but at this time for everything with unit checks good. Unit is good. Op test ok"

Near Berkshire Cir, Strongsville, OH 44149
Brian M.

Brian M.

WASHER MAYTAG MHW5630HC0 Installed control Ran auto test OP Test Ok

Near Fairview Ave, Atwater, OH 44201
Dan H.

Dan H.

RANGE GE JBP80W0K1WW "Installed new control, op test good, pulled oven door apart for customer to clean"

Near Ledge Hill Dr, Solon, OH 44139
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS322FNAW00 "Customer complaint lights were flickering for at least 7 hrs the other day yesterday only 5wice the whole day and today not at all, pressed door switch activating light several times without failure, replaced all three lights with parts sent, op test good"

Near Button Rd, Bedford, OH 44146
Gabriel P.

Gabriel P.

REFRIGERATOR MAYTAG MFW2055FRZ00 Replace parts. Op test ok

Near Garwood Rd, Cleveland, OH 44109
Corey L.

Corey L.

WASHER AMANA NTW4516FW3 "Customer complaint washer making squeaking noise again, found piece of the cam with chipped plastic and burr see pic, that piece connects to gearcase and holds spring, piece not seated correctly and popped out tweaking actuator arm, unit needs gearcase, cam and shifter, repair is obvious wpl tl not necessary for second visit; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (gearcase)"

Near Clement Ave, Maple Heights, OH 44137
Jason N.

Jason N.

RANGE WHIRLPOOL WFE525S0HZ1 Installed outer door glass trim. Op test good.

Near Sayle Dr, Willoughby Hills, OH 44092
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSRF22DSALY0 "Installed condenser fan motor. Customer was using a small floor fan to keep compressor cool while waiting for next service. She stated unit cooled back down to normal. Advised with new condenser fan, unit will continue to stay cooling as normal. Collected mis ordered part for return."

Near Gillett St, Painesville, OH 44077
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOS31ES0JS00 "Replaced fuse, op test good"

Near Clark Dr, Wickliffe, OH 44092
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GI5SVAXVB00 Seal on door was missing took pictures don’t know if it will be cover but told customer office will review and will contact her ; ordrng 1 WPW10287601 (seal)

Near Courtyard Dr, Lorain, OH 44053
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint ice not being made, confirmed found e2 im error unable to find home position, im motor not moving in svc test, im failed, replaced im with part sent, op test good, advised customer to allow 82 hours for bin to fill"

Near Eddy Rd, Willoughby Hills, OH 44092
Jason N.

Jason N.

WALL OVEN WHIRLPOOL WOS51EC0HS01 "Cc unit oven not heatingCustomer sent pop to service@fredsapppliance.com Ran diagnostics, found history codes f6e4 for Ui/acu state status mismatch. Ran bake test, no output from acu. board. Tech sheet corrective actions are to replace acu and possibly UI. Customer unsure of scheduling, will be calling office to schedule next visit.; ordrng 1 W11261167 (cntrl-elec) and 1 W11296171 (console)"

Near Jackson Rd, Moreland Hills, OH 44022
Jason N.

Jason N.

REFRIGERATOR GE ZISS48DCASS "Cc unit not freezingFound unit cooling, but freezer reading 37 degrees. Frost pattern weak, installed gauge on low side, unit in 11 in/hg vacuum. Called SM/BJ, advised to proceed as normal built in sealed system repair. Added freezer insulation and heater pan kit as the evap insulation and foil heater were in bad shape on previous visit. Will need second tech. ; ordrng 1 WR49X10021 (refrigerator icing r32824) and 1 WR85X223 (evaporator56716) and 1 WR86X105 (capillary tb22427) and 1 WR86X25269 (DRIER2941) and 1 WR87X10226 (ref comp kit44686), used 1 SHIPPING (shipping and handling) from stock"

Near Pinetree Rd, Cleveland, OH 44124
David R.

David R.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Replaced parts. Tested Icemaker, went to home position and called for water. Tested diffuser, opening and closing. Corrected temps. Op test ok."

Near Savannah Pkwy, Westlake, OH 44145
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Cc unit error codes and not workingRan diagnostics, found codes f6e3 for acu cannot hear ui, and f6e2 for ui cannot hear acu. Called wp techline, Rich, communication errors, check power in to unit, possibly switch l1 and l2. L1 may have more line noise then l2 which could drive this issue. Also replace ui harness when replacing main control and ui overlay.; ordrng 1 W10906300 (harns-wire) and 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"

Near Dines Rd, Novelty, OH 44072
David R.

David R.

WASHER MAYTAG MHW5630HW0 "Replaced parts. Found debris in bellow, and found small holes. Reminded customer about checked and cleaning out bellow each wash. In owners manual gives proper loading instructions. Ran diagnostics test, no error codes. All components test good. Checked components and didn’t see any leakage. Op test ok"

Near N Rocky River Dr, Berea, OH 44017
David R.

David R.

DISHWASHER MAYTAG MDB4949SDZ0 "Customer complaint unit not doing anything. Customer didn’t realize the lock symbol was on, corrected and unlocked and showed customer about it. Tested, everything checked fine. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Skyline Dr, Olmsted Township, OH 44138
David R.

David R.

DISHWASHER WHIRLPOOL WDTA50SAHZ New part damaged. Ordering another one. Let customer know to check it out.; ordrng 1 W11088097 (panel)

Near W 130th St, Strongsville, OH 44136
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Replaced parts. Tested valves, Icemaker, good. Give 24 hours to return to normal temps and to see ice. Op test ok"

Near Lewis Rd, Olmsted Township, OH 44138
David R.

David R.

DISHWASHER FRIGIDAIRE FFBD2406NS11B "Cc unit not working. Power getting to unit, display lighting up but not going ahead to cycle. 120 coming to board. Looked at latch, corroded at connector. Would need a new latch and main harness. Explained the control looks good but if it is a factor would need that as well but first go with latch and harness, do not order parts ; ordrng 1 5304504853 (harness) and 1 5304517280 (LATCH), used 1 SHIPPING (shipping and handling) from stock"

Near Westfield Park Dr, Olmsted Township, OH 44138
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Cc unit freezing food in ff sectionCustomer stated items on top 2 shelves will intermittently freeze. Found top shelf filled with bottles and jars, blocking damper outlet. Customer also had ff section temp set at 34 degrees. Set ff temps to 38 and freezer to 2. Advised customer rearrange product so that liquids and high moisture product are not directly next to damper opening on top shelf. Advised to allow 24 hrs for unit to regulate temps and then monitor."

Near Annesley Rd, Beachwood, OH 44122
Jason N.

Jason N.

WASHER MAYTAG MVWC300VW1 "Installed drive tube/brake assembly. Noticed drive block showing signs of wear. Filed down and cleaned up. Ran wash/fill test then spin and drain. All functions normal, no abnormal noises heard from drive. Op test good."

Near Towne Ln, Richmond Heights, OH 44143
Jason N.

Jason N.

RANGE WHIRLPOOL WFG505M0BS3 "Cc unit oven not heatingRan bake test, no power to ignitor, 0v. Replaced control and bake ignitor using customer supplied pre Id parts. Ran bake test to 300 degrees. Good ignition and flame. Op test good."

Near E 99th St, Cleveland, OH 44108
David R.

David R.

DRYER WHIRLPOOL GEW9250PW1 "Cc not hearing. Found thermal cutoff on heater box open. Lots of debris, will need a clean out. Ordering parts.; ordrng 1 279973 (cutoff-tml), used 1 SHIPPING (shipping and handling) from stock"

Near Forest View Dr, Olmsted Falls, OH 44138
David R.

David R.

WASHER MAYTAG MVWC555DW1 Replaced part. Tested. Ran diagnostics. Good. All components working. Op test ok

Near Montgomery Dr, North Ridgeville, OH 44039
David R.

David R.

WASHER WHIRLPOOL WET4027HW0 "Cc not doing anything. Drain/Spin light on. Held start button for 7-10 seconds to cancel out, cancelled out. Ran diagnostics mode, no error codes. Ran factory calibration, good. Blew through pressure hose, could tell there was a little pressure trying to blow through but end up whatever was stuff blew out. Checked underneath unit. Good."

Near Alton Dr, Grafton, OH 44044
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KBFS22EWMS9 "Installed new filter head. Ran dispense test, dispenser pressure much better. Op test good."

Near Fuller Ave, Euclid, OH 44123
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8900BC0 "Installed drain pump. Ran auto test, all functions passed. Op test good."

Near Robert St, Wickliffe, OH 44092
Brian M.

Brian M.

DISHWASHER KITCHENAID KUDI01ILBL6 Installed Sump assembly and listed parts Ran test cycle no good found tear in sump assembly gasket and also a crack on the water valve Needs sump assembly and water valve ; ordrng 1 W10782773 (pump&motor) and 1 WP8531669 (valve-inlt)

Near Som Center Rd, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRFC704FPS03 "Installed new door, op test good"

Near Lake Rd, Rocky River, OH 44116
David R.

David R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer had door. Replaced. Tested, good. New door doesn’t have debt or anything on side or sunk in spot. Op test ok"

Near Woodhaven Cir, North Ridgeville, OH 44039
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW5000DW3 "Replace mai control. Ran calibration and auto test, pass. Brought core for return. Op test ok"

Near Rosemary Ave, Cleveland, OH 44111
Corey L.

Corey L.

WALL OVEN KENMORE 790.305228 "Customer complaint oven not igniting, confirmed bake ignitor getting red glow but not opening valve, ignitor failed, quoted to replace weak ignitor, ok, replaced ignitor with ts kit, op test good ; used 1 12400035 (IGNITER 52.99) from stock"

Near Lanyard Dr, Parma, OH 44129
Jeff M.

Jeff M.

WASHER MAYTAG MHW5630HW0 The rear main bearing is squealing now. I call tech line I forgot to get a file number but he did say replace the tub assembly so now we’re going to replace the top assembly; ordrng 1 W11287253 (TUB)

Near Lake Rd E, Madison, OH 44057
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF736SDAW13 Installed control and harness. Op test ok

Near Stumpville Rd, Jefferson, OH 44047
Jeff M.

Jeff M.

WASHER MAYTAG MVWB835DW0 It was a bobby pin stuck in the drain pump removed bobby pin unit tested good

Near Ninevah Rd, Ashtabula, OH 44004
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 Installed control and ui. Ran auto test and calibration. Op test ok

Near Greenfield Ln, Painesville, OH 44077
Corina B.

Corina B.

ICEMAKER WHIRLPOOL WUI75X15HZ00 Replaced the wire harness. Waterline was leaking tightened the water line. Put a water mat down. Optest o

Near Acres Dr, Independence, OH 44131
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA "CC that the ice maker is leaking water and the unit turned off for a couple of hours. Ff45* Fz 7* control set at 33 ff and -3 Fz. Cycled ice maker when filling it was pouring out of the front. Has a good frost pattern fans are running. Will need a new ice maker, control and ui; ordrng 1 5304502779 (Main control) and 1 242058230 (Ui) and 1 241798233 (Ice maker), used 1 Shipping from stock"

Near Fox Chase, Seven Hills, OH 44131
Corina B.

Corina B.

REFRIGERATOR GE CYE22TSHHSS "CC that the ff section is not cooling. Ff 48*to 55*. Fz 7*. Found the drain hole clogged. Ff fan is not running. There is a software update. Cust can update the software and is getting the software threw GE; ordrng 1 PBX23W00Y0 (WiFi), used 1 Shipping from stock"

Near Meadow Ln, North Royalton, OH 44133
Corina B.

Corina B.

RANGE KITCHENAID KGRS505XSS04 "CC that the middle burner does not work and the bottom oven does not heat. Found the middle burner seized. The igniter has 2.89 amps. Replaced the igniter from t/s. ; ordrng 1 WPW10298678 (Valve), used 1 Shipping, and 1 12400035 (Igniter) from stock"

Near Brahms Dr, Westlake, OH 44145
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint whole unit stopped cooling, confirmed room temp in both sections, compressor nor fans running, opening the door powers up the unit, wires and connections secured, damper motor making whining noise, unit needs door switches, limit switch, and control; ordrng 2 W11384469 (SWITCH)s and 1 WP12575501 (switch- li) and 1 WPW10503278 (refer elect cont brd) and 1 WPW10594330 (control)"

Near Ridgewood Lakes Dr, Parma, OH 44129
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL ED2KHAXVS03 "Installed im, op test no good, im started to cycle then stopped, no power to ice maker now, wires under door are intact, wiggling wires in door gave power to im, for a split second, unable to locate a harness replacement for inside frz door, frz door is 1500, verbally quoted and customer would not want repair."

Near Hetzel Dr, Parma, OH 44134
Corey L.

Corey L.

DISHWASHER AMANA ADB1400AGS1 "Customer complaint water leaked from dw into basement ceiling and the gasket on the bottom right side was just dangling and not installed, unit not leaking since gasket was reinstalled, gasket may be wearing losing shape, replaced gasket with part sent, op test good"

Near Tudor Cir, North Royalton, OH 44133
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed fill valve, op test good"

Near North Royalton, OH 44133
Corey L.

Corey L.

RANGE WHIRLPOOL WFE540H0AS0 "Customer complaint oven shuts off at 350 because temps are not correct, ran diagnostics no errors, started bake for 350, unit beeped preheated at 350 but temped at 295, adjusted temp control settings +30, advised to monitor cooking, if problem persists I would like to replace the temp sensor and control, writing quote, do not order parts*; ordrng 1 WPW10181986 (sensor) and 1 WPW10586737 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

Near Old Royalton Rd, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSC24C8EYY04 CC that there is a vibration noise. Adjusted the compressor. Optest ok

Near Heron Bay, Avon Lake, OH 44012
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FRS3R3JB2 "Cc unit not cooling again, frosting up in freezerFound unit evap fan not running, only pulsing for a second then stopping. Checked power at fan motor, 120v pulsing to fan motor. Checked molex connector at control board. Turning unit off then back on made unit start operating normally. Advised customer this is a control issue, control will need to be replaced to remedy issue with fan. Control (241508001) is nla."

Near E 329th St, Willowick, OH 44095
Jason N.

Jason N.

DRYER GE GTD42GASJ1WW Installed outlet thermostat. Ran dryer cycle for 10 min. Unit igniting and cycling properly. Op test good.

Near Hollycroft Ln, Mentor, OH 44060
Corina B.

Corina B.

WASHER MAYTAG MVWB865GC0 "CC that there is a noise when washing. Found the gearcase leaking oil. The agitator is slipping on the shaft. Will need a gearcase, agitator,clutch and the slider. ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11161960 (Agitator) and 1 W10811956 (Gearcase)"

Near Glen Park Dr, Bay Village, OH 44140
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFE550S0HW1 Installed new part unit tested good

Near Munson Hill Rd, Ashtabula, OH 44004
Corina B.

Corina B.

WASHER MAYTAG SAV405DEWW "CC that the unit does not spin. Put it on a spin, spun once and would not spin again. Found the gearcase slipping. Will need the gearcase. Tool for machine is not available."

Near Lake Rd, Avon Lake, OH 44012
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KUDTD03FTSS2 "The water valve is leaking needs replaced ; ordrng 1 WPW10158389 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"

Near Amity Ln, Conneaut, OH 44030
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFC7500VW2 "The unit is not working the unit needs a doorlock estimate only; ordrng 1 WPW10192995 (latch), used 1 SHIPPING (shipping and handling) from stock"

Near Severn Ln, Wickliffe, OH 44092
Joe O.

Joe O.

RANGE WHIRLPOOL WFE550S0HZ1 Installed hinges and screws. Op test ok

Near Birchwood Dr, Mentor, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEHW00 Installed new part unit tested good

Near Hatton Dr, Andover, OH 44003
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.27oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200, 1 W10890131, 1 W10890126, 1 W10890102, 1 W10890099, and 1 W10890099 from stock"

Near W 95th St, Cleveland, OH 44102
Jeff M.

Jeff M.

RANGE WHIRLPOOL RF376PXE The unit has an F5e0 code which pertains to the door not locking during self clean the oven still heats fine. Unfortunately main control and lock solenoid r discontinued.

Near Angelina Ct, Mentor, OH 44060
Jeff M.

Jeff M.

WASHER KENMORE 110.22982 It was not the timer as soon as I started the machine I could hear the motor humming the motor spins freely the motor does work i drain the water out the pump works transmission is not rotating it’s seized needs a new transmission estimate only the units like 25 years old

Near New 4th St, Fairport Harbor, OH 44077
Gabriel P.

Gabriel P.

DRYER MAYTAG MGDX655DW0 "Replace gasket,opt test ok"

Near Cordova Ave, Lakewood, OH 44107
Gabriel P.

Gabriel P.

REFRIGERATOR FRIGIDAIRE FFTR1821QB3 "Checked temp found -5 o freezer and 58* degrees on fresh food section. Evap fan Is not working. Compressor checked good, condenser fan checked good. Gave estimate to cust. Will not repair. Op test ok"

Near Olivewood Ave, Lakewood, OH 44107
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE GLHS66PFSB The units grip trey was frozen I steamed out the drain unit tested good

Near Outrigger Cove, Painesville, OH 44077
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL KSBP25IVSS01 Installed auger motor. Op test ok

Near Coventry Rd, Shaker Heights, OH 44120
Joe O.

Joe O.

RANGE MAYTAG MGR6600FZ1 Installed control. Ran test bake. Op test ok

Near Harvard Ave, Cleveland, OH 44105
Corey L.

Corey L.

WASHER MAYTAG MVWB835DC3 "Only one set of parts came to customer, installed console and control, op test good"

Near Summerset Dr, Walton Hills, OH 44146
Joe O.

Joe O.

DISHWASHER MAYTAG MDB4949SDM0 Cc: floodingFound water remaining in unit. Not draining. Found punch in garbage disposal never punched out. Ran test cycle. Found excessive suds in unit. Advised if over suds unit will leak from door front. Op test ok

Near Woodmere Dr, Cleveland Heights, OH 44106
Brian M.

Brian M.

REFRIGERATORI MAYTAG MBF1958FEZ03 Cc unit not cooling Found unit frosted up in rear Ran force defrost heater turned on Called whirlpool Advised on replacing bi metal and jazz board ; ordrng 1 W11050973 (Bi metal) and 1 WPW10503278 (refer elect cont brd)

Near Tory Dr, Streetsboro, OH 44241
Joe O.

Joe O.

REFRIGERATOR AMANA A8RXNGFBS02 Installed thermostat. Op test ok

Near Seneca Trail, Richmond Heights, OH 44143
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 Found old ice maker with a crack on it. Replace it and cycle it. It didn’t work. Cust has sattle valve advice to replace with quarter turn valve. Checked water going to unit is good. Checked if there’s was any water coming out from the water valve check good. Found that the three way valve is not releasing water to the ice maker. Ordering parts; ordrng 1 W11194380 (valve)

Near Maplewood Cir, Avon Lake, OH 44012
Joe O.

Joe O.

REFRIGERATOR KENMORE 596.652344 "Cc: intermittently cooling in ff sectionCustomer states they had sears out and they said it was thermostat, ordered the part and never returned. Found temps in ff section at 45 degrees. Could not get accurate temp in freezer. Found unit has good frost pattern. All thermistors check good. Damper functioning. Offset temps 2 degrees colder. Advised customer to monitor. Op test ok"

Near Harms Rd, Richmond Heights, OH 44143
Corey L.

Corey L.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Customer complaint dw not cleaning, confirmed, found f4e3 wash motor not running, connections are secured, unit needs sump asm, replaced with part sent, op test good"

Near Rock Creek Dr, Aurora, OH 44202
Gabriel P.

Gabriel P.

DISHWASHER WHIRLPOOL KDFE104DSS2 "Cc that unit does not draining. Checked drain pump was clogged with a pice of plastic. Cleared out and checked drain hose as well, pass. Ran auto test , pass. Also drain hose was not installed properly under sink , it was on the floor. Fix issue. Op test ok"

Near Cove Beach Ave, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replace parts. Op test ok

Near Oliver St, Sheffield Lake, OH 44054
Joe O.

Joe O.

REFRIGERATOR AMANA ???N/A Customer stated he heard a line pop and had water leaking in the basement and none behind the fridge. Customer has issue with house supply line. Needs plumber. Advised him we do not do anything the supply lines from the house to the unit. Did not diagnose.

Near Kenbridge Dr, Highland Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Cc: not working, Compressor kicks on only when the door is open. Found unit only cools when ff door is open. Needs control. Replaced control. Unit is cooling. Advised to allow 24 hrs for unit to get to temp. Op test ok; used 1 WPW10503278 (CNTRL-ELEC) from stock"

Near Lakehurst Dr, Perry, OH 44081
Gabriel P.

Gabriel P.

DRYER WHIRLPOOL MED5100DW0 Replace inner door. Op test ok

Near Madison Ave, Sheffield Lake, OH 44054
Gabriel P.

Gabriel P.

WASHER GE GTW330ASK0WW "Cc that unit is not draining. Found error code 16 - adaptive drain. Checked drain pump did not found anything inside, also notice the cover plate had lots off oil gearcase leaking ,landlord had to leave she did need a estimate knowing it was going to be expensive from previous repair they are going to get a new one"

Near Williamsburg Dr, Lorain, OH 44053
Joe O.

Joe O.

WASHER MAYTAG MVWC565FW2 Cc: not startingFound error code f8e1(long fill no fill). Customer shuts off house water when not in use. Found unit has low water pressure. Water pressure has to build. Found pressure from house is good. Reconnected water supply. Found water pressure returned. Ran auto test and calibration. Op test ok

Near Lakeshore Blvd, Euclid, OH 44119
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW2 Installed new part unit tested good

Near Maple Rd, Ashtabula, OH 44004
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KBSD612ESS01 "Customer complaint frz lights are out, confirmed, found top led module failed, replaced with part sent, op test good"

Near Highland Dr, Brecksville, OH 44141
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint top flap on gasket torn and door shuts too fast, found unit level using 6” long lvl unit on rollers, door has “auto close” feature without feet down, advised floor may not be lvl, door is lvl, replaced gasket, op test good"

Near Lexington Cir, Broadview Heights, OH 44147
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW3 "Customer complaint washer not working, found drain hose lying on the floor to floor drain, propped hose to utility sink, ran diagnostics found long fill no fill error, cleared, calibrated, op test good"

Near N Boone Rd, Columbia Station, OH 44028
Corey L.

Corey L.

RANGE FRIGIDAIRE FEF326FSC "Replaced element, op test good"

Near Fair Rd, Strongsville, OH 44149
Corey L.

Corey L.

DISHWASHER/B-IN WHIRLPOOL WDT970SAHZ0 "Customer complaint middle rack wheels broke off, confirmed, replaced adjusters with updated kit sent, op test good"

Near Ledgestone Dr, Strongsville, OH 44149
Corina B.