Service History 22 - Fred's Appliance

We serviced a

MAYTAG WASHER

Model MVW7230HW1

Near South Euclid, OH 44121

Joe O

Job Details: 04/11/2023

Cc: leakingCustomer has an extension on drain. Found hole in extension hose. Advised customer to replace extension. Unit is functioning as designed. Op test ok

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Kent, OH 44240

Brian M

Job Details: 04/11/2023

Cc unit sometimes leaves wet towels Ran unit No errors Ran spin test No issue mechanically Advised to watch

We serviced a

KENMORE DRYER

Model 110.865351

Near Chagrin Falls, OH 44022

Jason N

Job Details: 04/11/2023

"Cc unit making a clunking noise during operationVerified noise from unit, rear support roller is worn and loose on shaft. Unit will need support rollers replaced. Quoted customer dryer repair kit install. Customer declined repair at this time, estimate only. ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

GE REFRIGERATOR

Model Pfss2miycss

Near Solon, OH 44139

Corina B

Job Details: 04/11/2023

"CC that there is water on the floor. Confirmed. Found the drain hole blocked with ice. Steamed out the drain. Found debris in the drain tube, cleared out. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near North Olmsted, OH 44070

Angel

Job Details: 04/11/2023

Replaced all parts cycled ice maker and made sure it would fill opt test good. Also freezer light was out had one in truck stock replaced module opt test good.; used 1 W10695459 (LED MODULE) from stock

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Highland Hills, OH 44128

Marie V

Job Details: 04/11/2023

"Cc that the unit does not heats. Confirmed. Verify power at the outlet, is good, found l2 on terminal block on unit burned. Unit will need new terminal and power cord. Replaced both from T/S, tested unit, heating up properly. Op test ok; used 1 PT500L (3 PRONG DRYER CORD), and 1 279320 (BLOCK-TERM) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Garfield Heights, OH 44125

Marie V

Job Details: 04/11/2023

"Cc that the unit shut off by it self. Temp inside unit is rising, nothing is working. Kitchen was remodeled. Set pad on floor, pulled unit forward, unit it came back on. Comrpessor running. Found that outlet was installed on the side of the refrigerator, when it was pushed back it removed the plug. Showed cust. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Ravenna, OH 44266

Brian M

Job Details: 04/11/2023

Cc unit not advancing Found cold valve clogged Replaced valve OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Cleveland, OH 44135

Angel

Job Details: 04/11/2023

Cc that unit will work sometimes and sometimes he will have to reset it to get unit to finish cycle. Ran diagnostics and found error code F0E7 load detected in clean cycle also Checked in serviceMatter and found a service pointer where the washer will not function properly because of the F0E7 error code and unit has to be connected to wifi to be updated to fix issue. Explained to customer and customer doesnt have wifi so I recommended them to call Whirlpool to see if they can help them out or send them an updated board so we can replace the old one.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near Brooklyn, OH 44144

Angel

Job Details: 04/11/2023

Replaced deli drawer board and to rails in freezer opt test good.

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Lakewood, OH 44107

Angel

Job Details: 04/11/2023

Cc that when they try to start a cycle it will give them the time of the cycle and than start sensing and it will just drop to 0 and beep like its done. Ran diagnostics no error codes tried doing a spin and agitation in diagnostics and passed. Looked underneath washer everything looked good even took off capacitor to make sure it was good and it had 49.65 uf out of 50uf. Customer gave me some towels to test it on a quick wash which that was where they state it did it and it was washing and filling perfectly fine cannot duplicate issue. Recommended customer to monitor for now and if anything to give us a call back.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ00

Near Aurora, OH 44202

Brian M

Job Details: 04/11/2023

"Cc icemaker leaking Crack in ice maker, also found led out Needs icemaker and led replaced ; ordrng 1 W10886939 (icemaker) and 1 SHIPPING (SHIPPING LOGISTICS*) and 1 W10695459 (module)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Aurora, OH 44202

Brian M

Job Details: 04/11/2023

"Replaced wheel OP Test Ok"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM1

Near Lakewood, OH 44107

Angel

Job Details: 04/11/2023

Cc that unit is not draining. Tested unit and confirmed will not drain. Removed drain pump and found a can tab blocking the impellers causing it not to drain removed it and cleared all debris reinstalled drain pump tested unit opt test good.

We serviced a

MAYTAG WASHER

Model MVWP575GW0

Near Lakewood, OH 44107

Angel

Job Details: 04/11/2023

Cc that unit is not draining. Ran diagnostics and found error code F7E6 motor fault. Tested the drain and unit is draining fine tried to do a spin and it wouldnt looked underneath and found the motor plug disconnected connected it back up and tested unit again opt test ok.

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Chagrin Falls, OH 44023

Brian M

Job Details: 04/11/2023

Cc unit not draining Drain pump not pumping water needs pump Customer said door is unlocked to make the repair ; ordrng 1 W10919003 (pump-water)

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Pepper Pike, OH 44124

Jason N

Job Details: 04/11/2023

"Cc unit not spinning/draining, not washing clothesRan entitlement, unit is under 60mo. Warranty.Ran diagnostics, found codes f7e6 for motor circuit open, f7e1 for tachometer missing or wrong signal and f0e3 for overload. Cleared codes and ran auto test cycle. Found unit did not shift into agitation. Checked under unit, found splutch melted and separated. Replaced using truck stock part. Reran test cycle, all functions passed. Op test good. ; used 1 W10721967 (PULLEY) from stock"

We serviced a

ELECTROLUX WASHER

Model EFLS517STT0

Near Lakewood, OH 44107

Angel

Job Details: 04/11/2023

"Cc that unit was not draining. Confirmed cc, unit will not drain had to take apart unit to get to the coin catch removed hose and had to use my shop vac to remove water found coin catch completely clogged with hair and lint cleaned catch reinstalled all parts tested unit opt test ok."

We serviced a

GE REFRIGERATOR

Model GFD28GELEDS

Near Hiram, OH 44234

Brian M

Job Details: 04/11/2023

Installed icemaker OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC2

Near Cleveland, OH 44108

Manny

Job Details: 04/11/2023

"Cc unit not spinning, verified and unit not spinning or agitating, unit needs motor cap and shifter,; ordrng 1 W11026785 (Motor) and 1 W11395618 (Cap) and 1 W11481722 (Shifter)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Parma, OH 44134

Marie V

Job Details: 04/11/2023

"Cc that unit is less than a year old and that the top is damage, with stains and or something that looks like rust. Took pics, set part. Will have to wait for warranty to approve repair ; ordrng 1 W11441000 (Cooktop)"

We serviced a

GE REFRIGERATOR

Model GZS22IYNPHFS

Near Beachwood, OH 44122

Manny

Job Details: 04/11/2023

"Steamed evap, replaced fan and heater, advise customer to allow 24to 48 hours for temps to equalize,opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Bentleyville, OH 44022

Manny

Job Details: 04/11/2023

"Cc unit not cooling, verified and no power on UI, removed UI and check voltage, voltage is fluctuating from 4.2Vac to over voltage per my meter, spoke to BJ he said to check compressor with the tester, compressor starts, main control keeps clicking, unit needs main control; ordrng 1 W10789107 (cntrl-elec), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ0

Near Chagrin Falls, OH 44022

Manny

Job Details: 04/11/2023

"Replaced evap fan, fan came on and good airflow to Ff, opt test ok, advise customer to allow 48 to 72 hours for temps to equalize in ff."

We serviced a

MAYTAG REFRIGERATOR

Model MSC21C6MFZ02

Near Avon, OH 44011

Angel

Job Details: 04/11/2023

"Cc that unit was not leveled properly and ff section door was squeaking when opening and closing door. Confirmed cc, found doors not aligned properly and ff section door squeaking, leveled doors with legs and had to remove ff section door to grease the cam because it was completely dry causing it to squeak reinstalled door after greasing the cam tested door opt test good."

We serviced a

GE REFRIGERATOR

Model ZISB42DYA

Near Novelty, OH 44072

Brian M

Job Details: 04/11/2023

"Cc unit not cooling well Middle is warm Removed top of built in found condenser fan not running Spun by hand and it started Advised on fan replacement ; ordrng 1 WR60X187 (motor,cond.fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE REFRIGERATOR

Model CSHS6UGZBSS

Near Shaker Heights, OH 44120

Manny

Job Details: 04/11/2023

"Cc unit no cooling, verified and evap fan not running, unit needs evap fan assembly.; ordrng 1 WR60X10307 (mtr dc evap fan asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

SAMSUNG DRYER

Model DV350AEW/XAA

Near Shaker Heights, OH 44122

Manny

Job Details: 04/11/2023

"Cc unit made a noise and was smelling like burnt, verified and unit has power but wont start, took apart and found belt and pulley broken and rollers hard, replaced parts with TS# DESAMKIT, ran test cycle, opt test ok; used 1 DESAMKIT (dryer repair kit) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX5FHTXVY06

Near Pepper Pike, OH 44124

Corina B

Job Details: 04/11/2023

"CC that the unit is not making ice. Confirmed found the valve is not sending water. Ice maker is sending 120 volts to the valve. Ice maker has been running since November with no water in it. Will need a new valve and ice maker. Ice maker is still under 1 year. ; ordrng 1 WP12544124 (Valve) and 1 D7824706Q (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Richmond Heights, OH 44143

Joe O

Job Details: 04/11/2023

"Cc: not powering onFound no indicator on control, lid locked. Popped open lid. Ohmed out pump from control. Drain pump out of range. Needs drain pump and controlCustomer does not want to repair at this time; ordrng 1 W11543994 (Control) and 1 W11399437 (Drain pump), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Wellington, OH 44090

David R

Job Details: 04/11/2023

"Replaced panel, latch and main control. Ran diagnostics, ran a normal wash to test. Good. No problems and all components working. Op Test Ok."

We serviced a

MAYTAG WALL OVEN

Model MER6755AAW

Near Columbia Station, OH 44028

David R

Job Details: 04/11/2023

"Cc unit ovens not working correctly, preheat will set but numbers will go back down. Tested elements, all at 20-30 ohms range. Tested both top/bottom oven sensors reading between 1060-1080 at 70* room temp. Found control loosing voltage, took pic of power cord. Corrosion, possible arching or voltage. Customer to replace power cord and check receptacle. If still having issues, quoted main control. ; ordrng 1 W10769079 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Columbia Station, OH 44028

David R

Job Details: 04/11/2023

"Customer had POP 6/20/22, took pic. Cc lid not locking. Found strike broken, replaced from surplus. Tested. Good. Unit cycling and locking. Op Test Ok.; used 1 W11457841 ( Strike) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH32519HZ07

Near Columbia Station, OH 44028

David R

Job Details: 04/11/2023

"Unplugged unit. Replaced Lamp, tested. Good. Let customer know she can replace lamp as well, per owners manual if needed, just to unplug unit when changing light. Unit is good. Op Test Ok."

We serviced a

KITCHENAID RANGE

Model KOSC504ESS01

Near Olmsted Falls, OH 44138

David R

Job Details: 04/11/2023

"Called customer. Said noise from new blower motor, also time on UI display is crooked. Ordering new motor and UI, ; ordrng 1 W10803991 (Control) and 1 WPW10176670 (Motor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near Beachwood, OH 44122

Corina B

Job Details: 04/11/2023

"CC that the unit is not cooling. Confirmed. Found a ball of ice on the evaporator left corner. Will need a new evaporator and drier. Cust is calling whirlpool ; ordrng 1 W11507067 (Evaporator) and 1 WPW10143759 (Drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSIB900ESS3

Near Beachwood, OH 44122

Corina B

Job Details: 04/11/2023

"CC that the control lock turns on for the cooktop, has to reset the power to get it off because the control does not work. Pressed and held the control lock for the cooktop turns on and off. Customer was pressing the control lock for the oven and not the cooktop. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 04/11/2023

"CC that the doors are not even. Confirmed. Raised the feet, doors are level. Opt test ok."

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model WRS322FDAW00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 04/11/2023

CC that the unit is leaking. Confirmed. Found the drain hole blocked. Found the drain tube blocked with debris. Cleared out the drain tube. Opt test ok.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Lyndhurst, OH 44124

Corina B

Job Details: 04/11/2023

Replaced the pump and motor. Tested. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDTE104KPS1

Near North Ridgeville, OH 44039

David R

Job Details: 04/11/2023

"Replaced UI. 3rd time that this has happened. Checked over and didnt see any broken wires, no components that could be causing any issues. All buttons work. Unit is good. Op Test Ok."

We serviced a

WHIRLPOOL DRYER

Model WED6200SW0

Near Mayfield Heights, OH 44124

Corina B

Job Details: 04/11/2023

"CC that the unit is not heating. Confirmed. Found the thermal fuse and the heater open. Replaced the parts from t/s. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Tested. Opt test ok. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS1

Near Oberlin, OH 44074

David R

Job Details: 04/11/2023

"Cc unit not draining well. Found drain hose installed wrong, crimped, took picture. Corrected to correct position. Ran unit, draining correctly. Op Test Ok."

We serviced a

GE RANGE

Model JB640D5RBB

Near South Euclid, OH 44121

Jason N

Job Details: 04/11/2023

"Cc unit oven lamp receptacle broke while trying to change bulb Confirmed receptacle will need replaced. Quoted customer, ordering receptacle. ; ordrng 1 WB08T10026 (Receptacle)"

We serviced a

WHIRLPOOL DRYER

Model WED7300DW1

Near Cleveland, OH 44110

Joe O

Job Details: 04/11/2023

"Cc: not heating, continuously runningFound door switch broken. Found thermal cut off open. Found venting smashed shut. Advised customer to replace venting. Needs thermal cut off and door switch; ordrng 1 W10900067 (cutoff-tml) and 1 WPW10569603 (switch-dor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Eastlake, OH 44095

Joe O

Job Details: 04/11/2023

"Cc: off balance, not startingAdvised customer of 2 step start process. Ran drain and spin. Unit well balanced p. Advised customer how to pause and adjust clothing. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB01

Near Richmond Heights, OH 44143

Jason N

Job Details: 04/11/2023

"Cc unit ice maker not workingFound ice maker stuck in mid cycle, will not index, good power into ice maker when door switch is made. Replaced ice maker using truck stock. Ran manual ice maker cycle test, ic emailer indexed properly and filled mold with water. Op test good. ; used 1 W10884390 (ICE MAKER ASSY) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Highland Heights, OH 44143

Jason N

Job Details: 04/11/2023

"Cc unit not starting Ran diagnostics, unit HMI shut off after a few seconds. Turned tones OFF. Ran diagnostics again, no codes stored. Ran auto test, no tumble or spin during cycle. Unit then powered off. Unit will need main control ACU replaced. Customer declined repair, estimate only. ; ordrng 1 W11322903 (ACU)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Mentor, OH 44060

Jason N

Job Details: 04/11/2023

"Cc unit is getting cold, ff section is fine, freezer is too warmCustomer stated unit has been getting cold, but freezer is not freezing things hard and ice maker is not working. Checked pressures, found low side reading 10 in/hg vacuum , little bit low for r600. Added r600a to system until pressures read vacuum of 1 in/hg. Advised customer to monitor temperatures and ice maker operation. If temperatures drop to proper levels and ice maker still does not cycle, advised him he may have to power cycle unit(unplug and plug back in) to clear ice maker fault."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WSR57R18DM03

Near Mentor, OH 44060

Joe O

Job Details: 04/11/2023

"Cc: not coolingFound temps at 55 degrees. Found ball of ice on cap tube. Needs compressor, evaporator, and drier; ordrng 1 W11507067 (Evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS1

Near Painesville, OH 44077

Jason N

Job Details: 04/11/2023

"Cc unit coding f9e0 when using the cooktopDuplicated issue while turning on a burner, good spark and ignition, within 10 seconds, unit display faults for f9e0 mis wired. Checked all wiring in to unit. All checked good, voltage and polarity are correct. Ran bake test cycle, unit heated properly for 10 minutes, no issues. Called wp techline, Rich, check wires around main control for possible interference when spark module fires. Moved ignition harness from away from main control, retested, op test no good, same result. Recommend replacing MRC main control for being too sensitive when spark module fires, causing false mis wire code; ordrng 1 W11099721 (Main control)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Painesville, OH 44077

Joe O

Job Details: 04/11/2023

"Cc: long dry times, no lint build up in screenFound very little heat transfer through venting. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found very little air flow to outside venting. Needs vent cleaned."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Lorain, OH 44053

Gabriel P

Job Details: 04/11/2023

"Found power supply not sending voltage ordering ; ordrng 1 W10804160 (Power supply), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

ROPER WASHER

Model RTW4516FW2

Near Conneaut, OH 44030

Dan H

Job Details: 04/11/2023

"Customer complaint that unit is not washing properly, ran diagnostics no error codes found, ran manual test cycle, lid lock, valves open, unit agitates and spins, started normal wash cycle, unit filled and began agitating, , unable to duplicate the problem , unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Andover, OH 44003

Dan H

Job Details: 04/11/2023

"Customer complaint that unit is not starting, confirmed, no response from user interface , found no power to control, pushed plug into outlet, control and user interface powered up, ran test cycle, all components working, can see visible burn marks inside outlet, advised customer that they need an electrician to correct power supply"

We serviced a

WHIRLPOOL DRYER

Model WGD4900XW0

Near Sheffield Lake, OH 44054

Gabriel P

Job Details: 04/11/2023

"Found roller bearings broken replace dryer kit,opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"

We serviced a

SAMSUNG DRYER

Model DV42H5200EW/A3

Near Jefferson, OH 44047

Dan H

Job Details: 04/11/2023

"Customer complaint that unit is not drying properly, unit is not heating, found thermal cut off open, unit needs new thermal cut off ; ordrng 1 DC96-00887C (Thermal cut off), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DRYER

Model MED5630HC1

Near Geneva, OH 44041

Dan H

Job Details: 04/11/2023

"Customer complaint that unit is not heating, Confirmed, found element open, element is receiving 240vac, unit needs new element ; ordrng 1 WP3387747 (Element), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSF26C6XYY04

Near Avon, OH 44011

Gabriel P

Job Details: 04/11/2023

Found unit low refrigerant and evaporator leaking gave estimate notice there is warranty on all parts only but gave estimate ; ordrng 1 WPW10466675 (Compressor) and 1 WPW10643261 (Evaporator) and 1 WPW10143759 (Filter)

We serviced a

WHIRLPOOL REFRIGERATOR

Model GSF26C4EXT02

Near Avon Lake, OH 44012

Gabriel P

Job Details: 04/11/2023

Found icemaker line crack ordering ; ordrng 1 WPW10279882 (Hose)

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near North Royalton, OH 44133

Marie V

Job Details: 04/11/2023

Cc that the agitator is broken. Confirmed. Replaced agitator. Op test ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC503ESS01

Near Painesville, OH 44077

Dan H

Job Details: 04/11/2023

"Recovered refrigerant, installed compressor , evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.75oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 Tjaf1200 (), 1 W10890102 (Lokring), 1 W10890131, and 1 W10890121 (Lokring) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Bay Village, OH 44140

Gabriel P

Job Details: 04/11/2023

Show customer of what to do when ice getting sham also show him and old service pointer about that same issue advise to use same size cup that fits to engage paddle and allow lever to open all the way

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Westlake, OH 44145

Marie V

Job Details: 04/11/2023

"Cc that unit is leaking. Stared unit, and ran diag and auto test, no leaks, stared a cycle while unit filling up verify for water leaks, found nothing on unit, found a leak at the sink by the washer. Showed cust. Op test ok"

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Westlake, OH 44145

Gabriel P

Job Details: 04/11/2023

Everything in unit working good but cover melted maybe some thing must to overheat and cause plastic to melt she needs plastic cover but she will order it her self Abbe

We serviced a

MAYTAG RANGE

Model MGR7662WS2

Near Mentor, OH 44060

Dan H

Job Details: 04/11/2023

"Installed new hinges, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Avon, OH 44011

Gabriel P

Job Details: 04/11/2023

"Found tape on condenser fan grinding remove,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWB850yw0

Near Solon, OH 44139

Jason N

Job Details: 04/10/2023

"Installed bearing kit. Rain auto test and manual spin test, all functions passed. No abnormal sounds heard. Op test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Cleveland, OH 44113

Joe O

Job Details: 04/10/2023

Installed gasket. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 04/10/2023

Found a cooking cover covering the pan hose where heat comes out correctly issue unit working as design

We serviced a

AMANA RANGE

Model AER6303MMS0

Near Painesville, OH 44077

Dan H

Job Details: 04/10/2023

"Customer complaint that right rear element is not working, confirmed, unit needs new right rear infinite switch ; ordrng 1 WP3148953 (Infinite switch)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Orwell, OH 44076

Brian M

Job Details: 04/10/2023

Installed valve OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHW

Near Cleveland, OH 44102

Angel

Job Details: 04/10/2023

Cc that unit was laid down on the ground when delivered and when it was plugged in it started making loud humming noise which lasted like a day. Explained to customer by laying down the unit and not letting the oil in the compressor settle before plugging it on couldve cause the sound but as of now unit is not making the sound since Saturday and its cooling perfectly.

We serviced a

GE REFRIGERATOR

Model ZIF36NMBLH

Near Burton, OH 44021

Brian M

Job Details: 04/10/2023

Cc unit leaking Found drain pan clogged Cleared and dumped hot water down tube to make sure it was cleared OP Test Ok Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Royalton, OH 44133

Gabriel P

Job Details: 04/10/2023

"Ran diagnostic but everything working as design no error found,opt test ok"

We serviced a

MAYTAG DRYER

Model Medb765fw0

Near Garrettsville, OH 44231

Brian M

Job Details: 04/10/2023

Installed motor and blower and housing OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near East Cleveland, OH 44112

Dan H

Job Details: 04/10/2023

"Installed new suspension, op test good"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Kirtland, OH 44094

Dan H

Job Details: 04/10/2023

"Customer complaint that unit is not spinning properly, ran diagnostics no error codes found, Ran test cycle, lid locked , valves opened, unit agitates and spins, unit drains, suspension is good, unable to duplicate the problem , unit is operating as designed"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Newburgh Heights, OH 44105

Corina B

Job Details: 04/10/2023

"CC that there was a spill and they lifted the cooktop, did not know that lines were attached. Knobs are broken and the oven only has 1 rack in the bake and broil. Removed the burner heads, no broken gas lines. Tested no leaks. Advised Cust there is only 1 rack per oven and the broil. Will need a new knob. Cust can install part; ordrng 1 WPW10339442 (Knob)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland, OH 44111

Angel

Job Details: 04/10/2023

Cc that they keep having the issue where the FoE7 error code keeps popping up randomly and they have to reset unit for it to work. Since they keep having the issue will be ordering ui and main board also recommended them to connect unit to wifi.; ordrng 1 W11567712 (Main board) and 1 W11478524 (Ui)

We serviced a

GE DISHWASHER

Model GDT580SMF5ES

Near Cleveland, OH 44113

Angel

Job Details: 04/10/2023

Replaced tube seal opt test good. Before I left customer stated unit was not heating tested unit and it was heating also showed customer how to clean and keep filter clean also recommended to prime hot water before starting unit and to use rinse aid as well.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, OH 44125

Corina B

Job Details: 04/10/2023

"CC that the unit is not draining. Confirmed. Removed the water from the tub. Replaced the drain pump. Tested, good. Ran a calibration. Started a cycle with clothes. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVW6230RHW3

Near Cleveland, OH 44129

Marie V

Job Details: 04/10/2023

"Cc that unit is making a noise when it starts washing. Ran diag, no error codes, ran auto test, heard the noise, found a penny in the agitator area, removed and tested again, working as designed, explain few things to cust about unit. Op test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS04

Near Middleburg Heights, OH 44130

Marie V

Job Details: 04/10/2023

"Cc that the freezer temp is fluctuating a lot, that ice cream gets soft the gets hard again. When arrived too temps freezer is from 2* to 16*, and fresh food section is at 43*. Took freezer evaporator cover off , took pics, full frost pattern, set unit to defrost, it stared working, defrosting all the way, but unit has a long defrost. unit will need controls and thermistor . Office will contact once they have eta on the part.; ordrng 1 W11249952 (Fan harness) and 1 WPW10675033 (Control) and 1 W11330971 (Panel)"

We serviced a

GE REFRIGERATOR

Model CFE29TSDCSS

Near Cleveland, OH 44114

Joe O

Job Details: 04/10/2023

"Cc: not cooling ff sectionFound ff evap fan not running. Needs updated fan and software update; ordrng 1 WR60X26866 (fan dc ff evap) and 1 WR24X27948 (refrigerator fresh f) and 1 WR98R4546322 (Update module), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near North Olmsted, OH 44070

Marie V

Job Details: 04/10/2023

"Cc that the lights are not working, confirmed, ice maker and temps are good. Found that fresh food section light is not working. Replaced from T/S surplus. Op test ok; ordrng 1 W11462342 (Led)"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCF72DKL04

Near Rocky River, OH 44116

Marie V

Job Details: 04/10/2023

Cc that the unit is making a loud noise coming from refrigerator. Confirmed. Found damper motor is getting worse. Unit will need new damper motor. ; ordrng 1 WPW10594329 (Damper)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS08

Near Avon Lake, OH 44012

Marie V

Job Details: 04/10/2023

"Cc that the freezer door is not closing all the way causing frost in freezer and that the water dripping has been working better. Explain cust for the water that if working with the water pipes i the home if they get air inside will cause unit to drip sometimes, also corrected door by getting ride of ice and extra grease that manufacture added to the reels. No door closes properly, added petroleum jelly to help gasket stick. Advice not to open door for at least one hour. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Strongsville, OH 44136

Gabriel P

Job Details: 04/10/2023

Found L1 to L2 no voltage advise to get a electrician opt test ok

We serviced a

GE REFRIGERATOR

Model 7IS36NRB

Near Chagrin Falls, OH 44022

Brian M

Job Details: 04/10/2023

Cc unit was not cooling Unit is functioning properly at this time could not duplicate issueUnit is approximately 30 years old R12 system Advised to watch

We serviced a

WHIRLPOOL RANGE

Model WFE540H0ES0

Near Strongsville, OH 44149

Gabriel P

Job Details: 04/10/2023

"Replace heating element,opt test ok"

We serviced a

WHIRLPOOL WALL OVEN

Model WOS92EC7AS04

Near University Heights, OH 44118

Brian M

Job Details: 04/10/2023

Cc unit not powering on Found thermal fuse open Needs fuse ; ordrng 1 WPW10545255 (fuse-thrml) and 1 WP4449751 (thrmst-fix)

We serviced a

AMANA REFRIGERATOR

Model ASI2175GRS07

Near University Heights, OH 44118

Brian M

Job Details: 04/10/2023

Cc unit not defrosting Needs control according to tech bulletin but also Ibe seen issues with heater Needs both ; ordrng 1 W11546609 (Control) and 1 W11650659 (Heater)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Columbia Station, OH 44028

Gabriel P

Job Details: 04/10/2023

"Replace pump assembly,and ran diagnostic test pass,opt test ok"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Grafton, OH 44044

Gabriel P

Job Details: 04/10/2023

"Replace control and motor and shifter,opt test ok"

We serviced a

GE DISHWASHER

Model PDT715SYN3FS

Near Chardon, OH 44024

Dan H

Job Details: 04/10/2023

"Customer complaint that unit is not washing properly or drying, started normal wash cycle, unit filled, wash motor started , incoming water temperature at 78 degrees, heater is not working, control is sending 120 vac, unit needs new heater and tco ; ordrng 1 WD21X27402 (Tco/harness) and 1 WD05X30298 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KENMORE WASHER

Model 11092573210

Near Beachwood, OH 44122

Brian M

Job Details: 04/10/2023

"Cc of click noise and unit not spinning Found gearcase leaking water and oil, motor is rusted to the point its missing pieces, drain pump leaking, ; ordrng 1 285753A (coupling,motor) and 1 WP661600 (drive motor) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube) and 1 285785 (clutch) and 1 WP3363394 (drain pump)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC1

Near Valley View, OH 44125

Corina B

Job Details: 04/10/2023

"CC that there is a loud noise when filling. Started a cycle with clothes. Found the pipes are hammering. Advised Cust to get hammer arrestors, to reduce the noise. Opt test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Oberlin, OH 44074

Gabriel P

Job Details: 04/10/2023

Found unit not advancing notice when it try to sense the load it shut off then restart the hall process again and it wont do nothing replace shifter and capacitor and still doing same thing ordering motor and control ; ordrng 1 W11603810 (Control) and 1 W10890624 (Motor)

We serviced a

WHIRLPOOL WASHER

Model MVW4505MW0

Near South Euclid, OH 44121

Brian M

Job Details: 04/10/2023

Cc unit not functioning properly Customer showed pop Ran unit is functioning properly

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