We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Manny
Job Details: 12/21/2022
"Replaced contend latch, ran auto test and opt test ok took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Corina B
Job Details: 12/21/2022
"CC that the right door is sagging, ice makers are not working. Confirmed. Upper ice maker is working. Right door sagging and freezer ice maker not working. Removed the door checked the door for cracks, no visible cracks. Will need a hinge. Lower ice maker cycled no water coming out, checked the fill tube no sign of a frozen tube. The ui lights are dim. Will need a new valve, hinge, ui, and control. ; ordrng 1 W11167119 (Hinge) and 1 W10865826 (Valve) and 1 W11129435 (Valve) and 1 W11238340 (Fill tube) and 1 W11387384 (Ui) and 1 WPW10675033 (Main control)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/21/2022
Replaced latch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Gates Mills, OH 44040
Joe O
Job Details: 12/21/2022
"Cc: gasket falling off, drawer fallingFound gasket not seated correctly, reseated gasket. Found deli drawer falling. Checked holder. Found holder cracked. Advised customer warranty does not cover shelving. ; ordrng 1 W10861519 (holder)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Elyria, OH 44035
Gabriel P
Job Details: 12/21/2022
Found issue with high side it needs the magnetron capacitor and diode ordering but magnetron is out of stock office reach customer when part is found pls ; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11391712 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near North Ridgeville, OH 44039
David R
Job Details: 12/21/2022
"Replaced icemaker. Cycled power to use. Let unit run test 59, then ran test and called for water. Fans are good, sensor to icemaker good. Give time for ice to drop. Op Test Ok"
We serviced a
GE REFRIGERATOR
Model GSL25IGXBLS
Near Sheffield Lake, OH 44054
Marie V
Job Details: 12/21/2022
"Cc that the unit is freezing food in fresh food section and that the ice maker gets a ball of ice every so often. Verify damper is missing a part in it. Also will need water valve. Cust does not wants to do water valve also will see if cam get the part and install himself. Cust will call us back if they want to continue. ; ordrng 1 WR13X10988 (Damper) and 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM0
Near Avon Lake, OH 44012
Marie V
Job Details: 12/21/2022
"Cc that the unit is not working now but it left the detergent at the bottom and lately was not drying. Also not draining the water out, and that theres a smell like plastic. Confirmed unit not working also the smell comes from board. Took panel off and found that wires to unit are burned and control it also has a burn in it. Showed cust. Leaning more towards buying new. ; ordrng 1 W10482988 (Control) and 1 WPW10612062 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model LTE5243DT3
Near Cleveland, OH 44114
Marie V
Job Details: 12/21/2022
"When arrived trying to find part. Maintenance guys showed me some parts but not the latch I need. Called office. I have to reschedule, ; ordrng 1 WP3355806 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
Marie V
Job Details: 12/21/2022
"Cc that unit stopped at spin and light is flashing. When arrived it was same way . Like if it was paused. Press start unit finished cycled. Ran diag, no error codes. Asked cust if had off balance they said yes a comforter. Explain if goes off balance unit will not finish the cycle . Next step is rearrange clothes and ran rinse and spin for continue the cycle by pressing start. Ran calibration and verify unit underneath. All good. Verify latch is good as well. Explain cust if this keeps happening , recommended replacing control. ; ordrng 1 W11116590 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Painesville, OH 44077
Dan H
Job Details: 12/21/2022
"Installed new glass cooktop, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Cleveland, OH 44105
Manny
Job Details: 12/21/2022
"Replaced hinge and switch, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Gates Mills, OH 44040
Joe O
Job Details: 12/21/2022
Cc: squealingFound rollers squealing and worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE55US0HB01
Near Bedford, OH 44146
Brian M
Job Details: 12/21/2022
Part was damaged in transit ; ordrng 1 W11120971 (cooktop)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2022
Replaced the harness. Ran a calibration. Started a quick wash. Opt test ok
We serviced a
GE DISHWASHER
Model GDF520PGJ4CC
Near Oberlin, OH 44074
David R
Job Details: 12/21/2022
"Wrong part sent out, wrong part number put in for UI control, received UI console. Reordering the UI control board ; ordrng 1 WD21X32003 (UI control board)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03STSS0
Near Westlake, OH 44145
Marie V
Job Details: 12/21/2022
"Replaced springs, link, defflector , gasket, vent and dispenser. Tested unit. No leaks. Door now is good not dropping. Showed cust. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Jason N
Job Details: 12/21/2022
"Cc unit display not working, unit not coolingFound display board lighting up when pressing any button. Unit will need main control board replaced. ; ordrng 1 WPW10312695 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/21/2022
"Cc that the unit was shaking a lot amd now does not wants to operate. Confirmed. Unit goes from sense to done. Heard motor spinning. Tilted unit found cover had come off unit, also belt was off and theres oil on parts. Gearcase is leaking. Unit will need gearcase, can, shifter, motor, actuator, impeller and belt. Office will contact once they have eta on the part; ordrng 1 W11510461 (Wash plate) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11026785 (Motor) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model WTW4955HW1
Near Perry, OH 44081
Jason N
Job Details: 12/21/2022
"Cc unit not working/making noiseRan diagnostics, no codes stored. Ran auto test cycle, found washplate spinning in spin cycle, drive hub is worn. Replaced drive hub using truck stock part. Reran auto test and calibration. All functions passed, op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26R4CB5
Near Chesterland, OH 44026
Jason N
Job Details: 12/20/2022
"Cc unit not cooling Found no airflow to either section. Evaporator cover is frosted over. Pulled evaporator cover, checked bimetal continuity, reading closed. Ran force defrost, heater did not turn on. Checked heater resistance, heater is reading open. Unit needs defrost heater element replaced. ; ordrng 1 5303918255 (Defrost heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Eastlake, OH 44095
Corina B
Job Details: 12/20/2022
"CC that there is a fault code of uL. Confirmed. Found the bearings are worn. Will need the bearings, rps sensor, did advised cust if the basket is seized to the bearings would need to order additional parts. Cust does not want to repair. ; ordrng 1 W10435302 (Bearings) and 1 WPW10178988 (Rps sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44135
Manny
Job Details: 12/20/2022
"Cc unit not cooling verified and unit pulling 0.54 amps, unit has low refrigerant, pressure tested with nitrogen to check for leaks before ordering parts and no leaks detected, unit under 60 months for cfc parts and labor, ordering compressor and evap.; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s"
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Chardon, OH 44024
Joe O
Job Details: 12/20/2022
"Cc: not powering onCustomer stated unit was turning itself on intermittently, then stopped working all together. Cycled power to unit. Found ui powered back up. Needs controlCustomer does not want to repair at this time ; ordrng 1 WD21X26186 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WALL OVEN
Model CWE4800ACE
Near Chardon, OH 44024
Joe O
Job Details: 12/20/2022
Cc: not heatingFound unit is receiving proper power. Tested voltage out from control. Not getting proper power to elements. Needs controlClock shows discontinued ; ordrng 1 74001404 (clock(discontinued))
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Lorain, OH 44052
Gabriel P
Job Details: 12/20/2022
"Found ignitor open replace,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Sheffield Lake, OH 44054
Marie V
Job Details: 12/20/2022
"Cc unit is not draining. Confirmed, press cancel and heard a pressure going at the sink. Found plug for disposal was clogged up with debris. Corrected issue. Ran diag,. Pass. Op test ok"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUBFR242HL01
Near Westlake, OH 44145
Marie V
Job Details: 12/20/2022
"When arrived cust verify door, but when removed plastic cover we found 2 dents on door. Took pics. Reordering door. ; ordrng 1 W11360697 (Door)"
We serviced a
WHIRLPOOL DRYER
Model LGB6000KQ1
Near Lakewood, OH 44107
Marie V
Job Details: 12/20/2022
Cc that unit smells like gas. Confirmed. Found ignitor has shorted to ground. Replaced ignitor tested several times. Op test ok
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Burton, OH 44021
Brian M
Job Details: 12/20/2022
Cc of door not unlocking Found unit to have clogged drain filter Removed clog OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Windham, OH 44288
Brian M
Job Details: 12/20/2022
Cc of fluctuations of temp In both upper and lower oven Found possibly the control not sensing properly Advised on control and temp probes ; ordrng 2 WP7430P044-60 (Oven sensor)s and 1 W11594156 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Amherst, OH 44001
Angel
Job Details: 12/20/2022
Replaced tub tested unit to make sure there were no leaks opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
David R
Job Details: 12/20/2022
Replaced control and UI. Ran test 51/52. All components working. Good. Op Test Ok.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/20/2022
"Cc unit oven not working properlyCustomer stated the convect bake is not working properly. Ran convect bake test to 350 degrees. Unit preheated properly, convect fan is turning on. Recorded average temperature of 338 degrees. Calibrated temperature +10 degrees. Advised customer that use and cage guide recommends setting rack positions at 2 and 5 for best results for convect bake. Unit is working as designed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/20/2022
Installed control board. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Aurora, OH 44202
Jason N
Job Details: 12/20/2022
"Cc unit not dispensing or making icePulled ice container, found 2 large ice chunks of fused ice, removed. Ran manual ice maker cycle test, ice maker cycled properly and filled with water. Reinstalled ice container and ran ice dispense test. Ice dispense test good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Highland Heights, OH 44143
Corina B
Job Details: 12/20/2022
"Replaced the ui and main control kit. Brought core back for return. Steamed out the ice bin, bin would not come out. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Andover, OH 44003
Dan H
Job Details: 12/20/2022
"Customer complaint that unit is not working, found unit in continuous drain, canceled, unit stopped, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44105
Marie V
Job Details: 12/20/2022
Replaced door. Op test ok took pics before and after
We serviced a
AMANA DRYER
Model NED4655EW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/20/2022
"Replace timer, then ran 10 minutes time dry and it pass opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Chesterland, OH 44026
Joe O
Job Details: 12/20/2022
Installed control and harness. Defrosted. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Kirtland, OH 44094
Joe O
Job Details: 12/20/2022
Cc: not advancing past washFound error codes f8e1(long fill). Found no hot water coming from unit. Found hot water shut off to unit. Turned on hot water. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Aurora, OH 44202
Jason N
Job Details: 12/20/2022
"Cc unit leaking from the left cornerCustomer stated shes finding s small puddle from the front of the unit to the front left corner at the end of the cycle. Checked bellow, no tears, sealing properly. Pulled cover and ran wash test. Canceled and drain unit. Ran rinse and spin cycle. No presence of water anywhere inside or outside of unit. Unable to duplicate leak concern at this time."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Ravenna, OH 44266
Brian M
Job Details: 12/20/2022
Cc unit not spinning properly. found unit to have leaking oil and tub not spinning free needs gearcase and slider ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Fairview Park, OH 44126
Angel
Job Details: 12/20/2022
"Replaced ui, panel and main board tested unit. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505MOBS3
Near Maple Heights, OH 44137
Manny
Job Details: 12/20/2022
"Cc unit no heating, verified and igniter glow and coils opening but not flames, pull unit out and gas valve safety was on. Set safety off and ran bake test unit operational, customer asked if I could show him how to use it since he doesnt really know how, explained to customer how to properly use the oven, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Bedford, OH 44146
Manny
Job Details: 12/20/2022
"Cc that lid broke, verified and lid broken on left hinge, replaced lid with pre id lid and ran test to make sure unit is working properly, opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cleveland, OH 44124
Brian M
Job Details: 12/20/2022
Cc unit not finishing cycle Ran quick wash with jeans Unit ran and time got stuck then finished Needs ACU ; ordrng 1 W11550649 (Acu)
We serviced a
AMANA RANGE
Model AGR6603SFW3
Near Shaker Heights, OH 44122
Marie V
Job Details: 12/20/2022
Cc that oven is off by a few degrees. Took bottom panel off and verify ignitor. Is Goor. Working good. Put back together and set to 350* took temps pass. Showed cust also how to calibrate. Calibrated unit 5* higher. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near South Euclid, OH 44118
Joe O
Job Details: 12/20/2022
Cc: not spinningFound error codes f7e5(shifter fault). Ran auto test. Unit not shifting. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Bedford Heights, OH 44146
Manny
Job Details: 12/20/2022
"Reply door switch, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Strongsville, OH 44136
David R
Job Details: 12/20/2022
"Replaced water inlet and tub. Ran unit outside cabinet, good. Out unit back and leveled unit up in front, back feet down. Ran entire rinse cycled, good. No leaks. All components working. Good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/20/2022
Cc front left burner not cycling and convect isnt functioning as expected Ran test convect mechanical everything is functioning and getting to proper temp advised customer to call whirlpool for more info on using convect Found unit to need switch and element; ordrng 1 W10857622 (switch-inf) and 1 W10823727 (elmnt-surf)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Aurora, OH 44202
Jason N
Job Details: 12/20/2022
"Cc unit fault code f8e4Ran diagnostics, found codes f8e4 for overflow and f9e2 for drain motor electrical problem. No water in drip tray. Cleared codes and ran diagnostics cycle. All functions passed, no leaks. Ran normal wash cycle for 15 minutes, no water leaking into drip tray. Unable to duplicate overflow and fault."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/20/2022
Found no issue with unit ran diagnostic test no error found check drain hose is good check pump is unit working as design
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/20/2022
"Cc ff evap frosting up again Called whirlpool Service Pointer #: W11512766 Advised on control kit ; ordrng 1 W11509095 (Control kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Cleveland Heights, OH 44118
Joe O
Job Details: 12/20/2022
Cc: smoking in ovenCustomer stated the unit will start smoking before it even gets to temp. They stated they have done the self clean and have tried to run the unit at higher temps to dissipate whatever is causing it. Found grease splatters all over in unit bottom. Ran test bake to 400. No smoking coming from unit. Advised customer anything left inside oven cavity can cause smoke. The grease splatters and food spills will get extremely hot near the element. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL DRYER
Model MEDE500VW1
Near Solon, OH 44139
Jason N
Job Details: 12/20/2022
"Cc unit squealing noise when runningRan dryer test, confirmed squeak from pulley or roller. Pulled unit apart, found belt idler pulley worn. Replaced pulley using truck stock part. Reran dryer test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44136
David R
Job Details: 12/20/2022
"Customer bought open box, found dent on panel, coming outward. Cc leaking left side, ran once on rinse and leaking. Pushed panel in to even out dent as much as possible. Ran both front feet about 5-7 turns, put back feet all the way down. Reseated the gaskets and wash arms. Ran entire Rinse cycle with bottom kick plate off. Feeling around insulation, no water, not damp, dry. Ran diagnostics test, no codes, all components good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED7100DC0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 12/20/2022
Installed belt and idler OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Solon, OH 44139
Jason N
Job Details: 12/20/2022
"Cc unit not cooling Found both freezer and ff sections at room temperature. Compressor is running. Ran test 4 to home 3 way valve. Tapped system, low side reading 18 in vacuum. Charged system with 140 psi of nitrogen. Found pinhole leak in ff section evaporator. Unit will need ff evaporator and compressor replaced. Unit is under 5 yr old, parts and labor covered under KA warranty. ; ordrng 1 WPW10643261 (FF evaporator) and 1 W10779331 (Compressor) and 1 WPW10143759 (Filter drier)"
We serviced a
KITCHENAID DISHWASHER
Model KUDC03FVSS2
Near Rocky River, OH 44116
Angel
Job Details: 12/20/2022
Replaced bimetal on board tested unit opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near North Royalton, OH 44133
David R
Job Details: 12/20/2022
Cc unit making noise. Intermittently. Followed interactive troubleshooting. All components sound good and normal. Only the damper sounds a little bit off. Replace damper and also check fan blades and regular checks. ; ordrng 1 WPW10479155 (Damper)
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PDB14
Near Rocky River, OH 44116
Angel
Job Details: 12/20/2022
Replaced thermal fix tested unit opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near South Euclid, OH 44121
Manny
Job Details: 12/20/2022
"Evacuated refrigerant, charge with 145psi of nitrogen to check for leaks and no leaks, replaced compressor, placed in 29in vacuum and holding for 15 mins, charged with 56g of R600, unit is cooling, took temps right after the repair 78 in ff and 67 in fz, 10 mins later 63 in ff and 49 in fz temps are going down, advise customer to allow 24 to 48 hours for unit to reach temperature, and advise to place a water bottle in the FZ and once frozen she can load the groceries opt test ok.; used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
GE RANGE
Model JGBS10DEM3WW
Near Willoughby Hills, OH 44092
Joe O
Job Details: 12/20/2022
"Cc: temps too high, burning food, knobs getting hotInstalled thermostat. Ran test bake. Advised customer of venting in upper door. Advised customer to allow 15 to 20 mins additional for unit to pre heat. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5GHEXNL00
Near Cleveland, OH 44105
Marie V
Job Details: 12/20/2022
"Whent to recover refrigerant. It was empty, added nitrogen to find leak. Found leak that the filter drier going to cabinet. Took pics of leaks called whirlpool tech line spoke to Adrian . Unit cant be fixed. Op test ok"
We serviced a
JENN-AIR REFRIGERATOR
Model JFC2089HPR
Near Broadview Heights, OH 44147
David R
Job Details: 12/20/2022
"Replaced rails and end cap bracket. Tested, good, Op Test Ok."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Lyndhurst, OH 44124
Brian M
Job Details: 12/20/2022
Installed fill valve OP Test Ok
We serviced a
MAYTAG DRYER
Model MDE4000AYQ
Near Solon, OH 44139
Jason N
Job Details: 12/20/2022
"Cc unit squeaking then stops after running Ran dryer test, confirmed noise from pulley or roller. Pulled unit apart, found right rear support roller bushing wore out. Ordering both support rollers. ; ordrng 2 12001541 (Roller)s"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Willowick, OH 44095
Joe O
Job Details: 12/20/2022
"Cc: not spinning, burning smellFound no stored error codes. Found no signs of belt slipping. Ran auto test. Unit filling, washing, draining and spinning. Ran drain and spin. Ran normal cycle. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH54521JZ00
Near Seven Hills, OH 44131
Marie V
Job Details: 12/20/2022
"Took pop. Cc that the unit is not heating. Confirmed , installed kill a watt meter unit is drawing 14.5 amps. Unit will need high side component. ; ordrng 1 W10850446 (Capacitor) and 1 W10818686 (Magnetron)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Mayfield Heights, OH 44124
Brian M
Job Details: 12/20/2022
Cc of smoke Found no issue with unit vent needs attention
We serviced a
GE RANGE
Model ZGU384NSM4SS
Near Cleveland, OH 44124
Jason N
Job Details: 12/20/2022
"Unable to finish repair. 2 burner head screws are seized in burner heads. Broke 2 t15 torx bits trying to remove. Screws will need drilled out, but these screws are stainless steel, will need at least cobalt drill bits to drill out. Rescheduling customer. ; schdld next appmnt for 12/23 FRI !"
We serviced a
AMANA REFRIGERATOR
Model ARSE66ZBS
Near Jefferson, OH 44047
Dan H
Job Details: 12/20/2022
"Installed new water valve, op test no good , unit needs new ice maker ; ordrng 1 D7824706Q (Ice maker)"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Thompson, OH 44086
Dan H
Job Details: 12/20/2022
"Customer complaint of rubbing/grinding noise, ran diagnostics found f7e9(locked rotor) error code, found rotor loose, tightened, op test good"
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW2
Near Eastlake, OH 44095
Dan H
Job Details: 12/20/2022
"Customer complaint that unit is taking a long time to dry, started normal dry cycle, unit is heating, burner is cycling properly, , unable to duplicate the problem, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 12/20/2022
"Customer complaint that unit is not starting, unit is stuck in continuous drain, unable to cancel , pressure hose is clear, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11513246 (Cntrl)"
We serviced a
WHIRLPOOL RANGE
Model MER8700DH0
Near Mentor, OH 44060
Dan H
Job Details: 12/20/2022
"Installed new element, op test good"
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Cleveland, OH 44144
Gabriel P
Job Details: 12/20/2022
"Found f8e1 error code and f5e2 error code delete them ran auto test and pass unit working as design advise customer to use two table spoon of detergent and to not overload unit,opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 12/20/2022
"Installed new harness, op test good"
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Painesville, OH 44077
Dan H
Job Details: 12/20/2022
"Customer complaint of knocking/thumping noise, ran high speed spin and heavy agitate, no unusual noises heard, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Mentor, OH 44060
Joe O
Job Details: 12/20/2022
"Installed control, ui, clutch and slider. Ran auto test. Unit not engaging basket for spin. Found error code f7e4(basket re engagement failure).Followed steps on tech sheet for direct drive shifter. Found shifter only receiving 12vac. Slider moves free, with no signs of binding. Tech sheet states to go stepVoltage not dropping out to machine. Called whirlpool tech line spoke with butch, advised of everything going on. He asked if I ohmed out the clutch. Ohmed out from control. Open. He Stated it should not cause unit to only have 12v, and to replace board. Needs control and harness Harness out of stock. Office to reschedule; ordrng 1 W11510463 (Control) and 1 W11568984 (Harness)"
We serviced a
GE RANGE
Model JGBS66REK2SS
Near Perry, OH 44081
Dan H
Job Details: 12/20/2022
"Customer complaint that oven is not heating, confirmed, found igniter weak, unit needs new igniter ; ordrng 1 WB13K21 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Seven Hills, OH 44131
Manny
Job Details: 12/20/2022
"No refrigerant left in system, pressure tested with 145psi of nitrogen and pressure going down, checked for leaks with micro leaks detector, and found internal leak on drier steel tube coming out of cabinet, calling wpl TL to document, spoke to Leon, send the pics, hes sending the unit for review Took parts in case of needing to return them; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MGD6630HC3
Near Parma, OH 44134
Marie V
Job Details: 12/20/2022
Cc that unit is making a rattling noise. Confirmed. Found blower wheel broken will need to order. ; ordrng 1 WP697772 (Wheel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Gates Mills, OH 44040
Brian M
Job Details: 12/20/2022
Cc of leak and frosting up Found freezer frosted up cant determine issue Cleaned up freezer Found evap drip pan cracked Needs pan ; ordrng 1 W11559685 (Tray)
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Avon Lake, OH 44012
Angel
Job Details: 12/20/2022
Replaced both doors and mullion and drain tube opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Madison, OH 44057
Dan H
Job Details: 12/20/2022
"Customer complaint that door is not closing, confirmed, found hinges sprung, installed new hinges, op test good"
We serviced a
JENN-AIR WALL OVEN
Model n/a
Near Brook Park, OH 44142
Gabriel P
Job Details: 12/20/2022
"Bad sensor ordering ; ordrng 1 12001656 (Sensor), used 1 SHIPPING (shipping and handling)"
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS1
Near Parma, OH 44130
Gabriel P
Job Details: 12/20/2022
"Replace control and sensor,opt test ok No need to replace convection cause is working"
We serviced a
AMANA DRYER
Model NED5800HW0
Near Broadview Heights, OH 44147
Gabriel P
Job Details: 12/20/2022
"Found heater open giving estimate replace from t/s ,opt test ok ; used 1 WP3387747 (Heater) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Mentor, OH 44060
Joe O
Job Details: 12/20/2022
"Cc: Wont power onFound inner and outer door, ui, tub, and upper rack all damaged. Ui ripping off. Needs ui, tub, inner and outer door panels, vent, and upper rackNeeds approval; ordrng 1 W11416371 (Outer door panel) and 1 W11622500 (Ui) and 1 W11559689 (Inner door panel) and 1 W11416460 (Vent) and 1 W11545290 (Bezel) and 1 W11545539 (Gasket) and 1 W11409865 (Tub) and 1 W10847875 (Upper rack)"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS6
Near Broadview Heights, OH 44147
David R
Job Details: 12/20/2022
"Replaced blower motor housing assembly. Tested, good. Let fan run 10 mins on high/low. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Corina B
Job Details: 12/20/2022
Replaced the agitator. Opt test ok
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near University Heights, OH 44118
Corina B
Job Details: 12/20/2022
CC that the felt is ripped. Confirmed. Replaced the seal. Opt test ok
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Cleveland, OH 44105
Corina B
Job Details: 12/20/2022
Replaced the harness. Ran a calibration. Started a rinse and spin. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model FRT18NNHDO
Near Parma, OH 44134
Corina B
Job Details: 12/20/2022
CC that the unit is not cooling. Confirmed. Temperature is at the coldest setting. Fz 13 ff 40-41. Unit is in a defrost. Checked temp after a defrost 0* 37*. Will need a control. Office will need to reschedule appointment. ; ordrng 1 W11562259 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Elyria, OH 44035
Gabriel P
Job Details: 12/20/2022
Found icemaker loud when cycling and valve not releasing enought water pressure to icemaker ordering both parts ; ordrng 1 W11645245 (Valve) and 1 W11546935 (Icemaker)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Chardon, OH 44024
Jason N
Job Details: 12/19/2022
"Cc unit displays f6e2, recently had main control replaced. Customer stated he had another service company out recently to replace the main control due to an f6e2 fault code. The unit now will not power on. Checked connections on main control, all checked good. LED status light is blinking. Checked voltage to HMI at HMI connector. Reading 13.1vdc. Since main control was just replaced, suspect HMI has failed. Customer is calling back the other service company to see if they can replace the HMI free of charge since they misdiagnosed"