We serviced a
FRIGIDAIRE DBL WALL OVEN
Model FGET3065PFD
Near Conneaut, OH 44030
Dan H
Job Details:
12/21/2022
"Customer complaint that lower oven is not maintaining temperature, customer started bake for 375 degrees, oven heated up to 375 degrees, then dropped to 345 degrees and stayed, adjusted temperature offset, temperature is within range, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Solon, OH 44139
Jason N
Job Details:
12/21/2022
Cc unit fan turns on by itselfCustomer showed popCustomer stated the unit fan will turn on by itself when cooking on the range below. Pointed customer to the use and care guide regarding automatic cooling fan turn on when unit detects heat while using a cooktop below. Unit is working as designed.
We serviced a
GE DISHWASHER
Model GSD2300R20BB
Near Conneaut, OH 44030
Dan H
Job Details:
12/21/2022
"Customer complaint that unit is leaking, confirmed, found fill hose popped out of fill cup, reinstalled, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Jefferson, OH 44047
Dan H
Job Details:
12/21/2022
"Customer complaint that unit is not starting, confirmed, found capacitor exploded, installed new capacitor , unit spins now but thats all it will do, Installed new control, op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near North Ridgeville, OH 44039
Angel
Job Details:
12/21/2022
Cc that unit was filling up the bottom of freezer with water. Verified and drain tube is clogged up so cleared out the p trap on back which was clogged up and steamed out all the ice by evaporator opt test ok.
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model ED2VHEXVQ01
Near South Euclid, OH 44121
Joe O
Job Details:
12/21/2022
"Cc: not making iceCustomer stated unit was not making ice, started making ice prior to arrival. Found temps in freezer at 2 degrees, ff at 39 degrees. Cycled ice maker, rakes sticking. Replaced ice maker. Cycled. Op test ok"
We serviced a
GE DRYER
Model DRSR495EG6WW
Near Kent, OH 44240
Brian M
Job Details:
12/21/2022
Installed slides OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB0
Near Seven Hills, OH 44131
Corina B
Job Details:
12/21/2022
"CC that they replaced the garbage disposal and forgot to knock out the hole. Dishwasher over filled and would not work. Started a cycle field started washing. Advised cust here is a float switch reading water in the pan, now has evaporated out. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Fairview Park, OH 44126
Manny
Job Details:
12/21/2022
"Cc that temps are off again, verified and ran bake test to 350 with 2 different oven temps probe inside (one of left one on the right) and with my infrared thermometer, unit reached 350 and both probes reading, right side361 and left side 365, and with infrared 373, let the unit cycle 4 times and flame goes off around 362 on right probe and 366 on the left and comes back on when around 338 on right and 342 on left, spoke to BJ and he said temps are good and to advise the customer that I ran test with 2 different accurate probes and bot are reading around the same temperature, and advise o calibrated more if the customer wants it hotter than that, calibrated unit to +20 and ran bake to 350. temps on left probe 369 and temp on right 365 flame goes off, when temp around 345 on both probes flame comes back on, at this time unit is working properly and heating up to temperature set, advise customer to bake a batch of cookies but to make sure that she let the oven preheat for an extra 10 to 20 minutes since the unit looses temperature when the door is open. And if temps are still off to give us a call and well take another look, Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Cleveland Heights, OH 44118
Joe O
Job Details:
12/21/2022
"Cc: not drainingChecked voltage at pump, only receiving 20v. Checked voltage at control, still not getting 120v. Needs controlAdvised customer of supply line leak(took pic) leaking at crimp on stainless line.Customer does not want to repair at this time; ordrng 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Streetsboro, OH 44241
Brian M
Job Details:
12/21/2022
Cc of noise Found noise to be a vibration Adjusted fridge noise stopped
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Lorain, OH 44053
Marie V
Job Details:
12/21/2022
"Cc that the unit is not agitating or spinning. Ran diag found error code F7e1 speed sensor fault , f7e7 motor unable to reach target rpm. Found belt off and cam was broken. Replaced cam. Tested unit. Pass. Ran calibration. Op test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Perry, OH 44081
Dan H
Job Details:
12/21/2022
"Customer complaint that timer is not moving, timer motor is not running, timer motor is receiving 120vac , unit needs new timer; ordrng 1 WPW10185992 (Timer)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Painesville, OH 44077
Dan H
Job Details:
12/21/2022
"Customer complaint that unit is leaking, confirmed, found pin hole leak in water line, removed leaking portion of line and reinstalled, op test good"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near North Royalton, OH 44133
Gabriel P
Job Details:
12/21/2022
I try alot of different things to make rattling sound go away and still makes it also spoke to bj and he said replace blower and use duct tape around venting did that and still rattling senio tech advise for a second set of eyes ; schdld next appmnt for 12/27 TUE !
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Mentor, OH 44060
Dan H
Job Details:
12/21/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface responding, reset control, buttons working now, started normal dry cycle, unit started and heated, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44106
Jason N
Job Details:
12/21/2022
"Cc unit not coolingCustomer stated unit cooling for a day then stopped again. Checked pressures, low order reading 0 psi, high side reading 220psi. No frost pattern on evaporator, possible restriction in system. Recovered refrigerant, purged system with nitrogen on both high and low sides. Pulled vacuum on system to 28 in/hg. Recharged system with 4.27oz of r134a. Low side stable at 2 psi. Good frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to desired temperatures."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Middleburg Heights, OH 44130
David R
Job Details:
12/21/2022
"Replaced heater. Ran diagnostics, heater turned on at end. Advised customer of using rinse aid and heated dry option for Maximum heat time to unit and best drying for unit. Op Test Ok ."
We serviced a
KITCHENAID REFRIGERATOR
Model KUID308ESS2
Near Independence, OH 44131
Corina B
Job Details:
12/21/2022
"CC that the cap is not going on, cubes are a different size. Confirmed. Found the cap threads worn. Will need a new cap. Found the drain slow. Drain hose is kinked. Advised cust have a plumber install a new drain hose. Cust can install part ; ordrng 1 W11023835 (Drain cap)"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near North Ridgeville, OH 44039
Angel
Job Details:
12/21/2022
Replaced diverter tested unit and no more leaks opt test ok.
We serviced a
GE REFRIGERATOR
Model PFSSNJWASS
Near Aurora, OH 44202
Brian M
Job Details:
12/21/2022
Cc unit not cooling Found unit running and cooling properly at this time Advised it may be a control issue quoted ; ordrng 1 WR55X10956 (control board asm) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL RANGE
Model WFE530C0EW0
Near Berea, OH 44017
David R
Job Details:
12/21/2022
"Cc unit lock key is displayed. Advised customer to lock/unlock hold start button for 3 secs. Good. Tested bake, 350. Good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willoughby, OH 44094
Dan H
Job Details:
12/21/2022
"Customer complaint that unit is not starting, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unit drains and spins, unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near North Olmsted, OH 44070
Manny
Job Details:
12/21/2022
"Cc unit not unlocking some times, verified and ran diagnostics and found code F1E2 for motor control issues,f7e6 for motor issues and f1e1 for main control issues, ran tech sheet test and capacitor out of range and control status LED on solid. Ordering control and capacitor.; ordrng 1 W11170317 (cntrl-elec) and 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Cleveland, OH 44121
Joe O
Job Details:
12/21/2022
Cc: not drainingFound punch left in garbage disposal. Knocked out punch. Canceled cycled. Unit draining. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chesterland, OH 44026
Jason N
Job Details:
12/21/2022
"Cc unit clicking while agitatingRan diagnostics, no codes stored. Ran auto test cycle, heard slightly clicking noise during agitation. Found several coins stuck in the side of the washplate. Removed and retested. No abnormal noise, all functions passed. Op test good."
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ6
Near Independence, OH 44131
Corina B
Job Details:
12/21/2022
"CC that the unit will not come back up and is locked. Confirmed. Door is locked. Removed back panel, checked wires and switches. Plugged back in started working. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model GW397LXUS05
Near Westlake, OH 44145
Gabriel P
Job Details:
12/21/2022
"Found poor gas pressure giving estimate on regulator customer will not fix; ordrng 1 WP7501P232-60 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Brook Park, OH 44142
Angel
Job Details:
12/21/2022
Cc that unit was not starting. Verified and you would push the start button button could not feel it clicking so unplugged unit and removed switch and reinstalled tested unit again and it start up every time had the customer test it herself and it was functioning and should looks like the switch was not on properly causing it not to start opt test ok. Also recommended customer to switch her vent to a semi rigid or a rigid vent customer has a foil one installed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Westlake, OH 44145
Gabriel P
Job Details:
12/21/2022
Ran unit no leak Call whirlpool they said for customer to show pictures of inside unit when is leaking to see if it has lots of suds cause it seems to be leaking after and hour but not from beginning 7735320576 spoke to tj I also spoke to bj but we cant figure out what it could be
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Olmsted Falls, OH 44138
Manny
Job Details:
12/21/2022
"Cc unit making noise, verified and loud noise coming from the blower area, took apart and noticed wheel is cracked, and unit has no legs installed causing the cabinet to bowed in and wheel grinding, unit needs legs and wheel.; ordrng 4 W11444912 (Leveling feet)s and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Cleveland, OH 44109
David R
Job Details:
12/21/2022
"Replaced icemaker, did test. Twist and called for water. Good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bedford, OH 44146
Corina B
Job Details:
12/21/2022
"CC that the unit is running a long time. Fz 0* ff 37*-40*. No food in freezer and not a lot in ff. The evaporator cover is good. Unit was in a defrost, when arriving. Waited until it came out of a defrost, noises are normal. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Chagrin Falls, OH 44023
Brian M
Job Details:
12/21/2022
Installed harness could not test due to outlet not fixed yet
We serviced a
GE OTR MICROWAVE
Model JEM31GA002
Near Mentor, OH 44060
Jason N
Job Details:
12/21/2022
"Installed magnetron. Ran heat test with water for 1 min. Water hot at the end, no unusual smells from unit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Lyndhurst, OH 44124
Joe O
Job Details:
12/21/2022
Installed switch. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brecksville, OH 44141
Angel
Job Details:
12/21/2022
Cc that unit was not agitating it was skipping to the rinse and spin. Ran diagnostics and no error codes tried doing a manual agitation and and spin and it wouldnt looked underneath and everything looked good but did notice that the shifter plug was a little loose and cam was not locked in place all the way so I secured the plug correctly and cam locked in place tested unit in a auto test and passed also had customer fill unit with clothes to test it and it started filling and washing as should opt test ok.
We serviced a
GE WASHER
Model GTW460ASJAWW
Near Eastlake, OH 44095
Jason N
Job Details:
12/21/2022
"Cc unit clicking and not finishing cyclesRan diagnostics, found code 9 for lid lock redundancy. Lid lock is not functional, will need lid lock service kit. ; ordrng 1 WH08X32697 (Lid lock kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Dan H
Job Details:
12/21/2022
"Customer complaint of noise, entered service mode, turned on air damper, evaporator fan, compressor, condenser fan and defrost heater , no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Manny
Job Details:
12/21/2022
"Replaced contend latch, ran auto test and opt test ok took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Corina B
Job Details:
12/21/2022
"CC that the right door is sagging, ice makers are not working. Confirmed. Upper ice maker is working. Right door sagging and freezer ice maker not working. Removed the door checked the door for cracks, no visible cracks. Will need a hinge. Lower ice maker cycled no water coming out, checked the fill tube no sign of a frozen tube. The ui lights are dim. Will need a new valve, hinge, ui, and control. ; ordrng 1 W11167119 (Hinge) and 1 W10865826 (Valve) and 1 W11129435 (Valve) and 1 W11238340 (Fill tube) and 1 W11387384 (Ui) and 1 WPW10675033 (Main control)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chagrin Falls, OH 44023
Brian M
Job Details:
12/21/2022
Replaced latch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Gates Mills, OH 44040
Joe O
Job Details:
12/21/2022
"Cc: gasket falling off, drawer fallingFound gasket not seated correctly, reseated gasket. Found deli drawer falling. Checked holder. Found holder cracked. Advised customer warranty does not cover shelving. ; ordrng 1 W10861519 (holder)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Elyria, OH 44035
Gabriel P
Job Details:
12/21/2022
Found issue with high side it needs the magnetron capacitor and diode ordering but magnetron is out of stock office reach customer when part is found pls ; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11391712 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near North Ridgeville, OH 44039
David R
Job Details:
12/21/2022
"Replaced icemaker. Cycled power to use. Let unit run test 59, then ran test and called for water. Fans are good, sensor to icemaker good. Give time for ice to drop. Op Test Ok"
We serviced a
GE REFRIGERATOR
Model GSL25IGXBLS
Near Sheffield Lake, OH 44054
Marie V
Job Details:
12/21/2022
"Cc that the unit is freezing food in fresh food section and that the ice maker gets a ball of ice every so often. Verify damper is missing a part in it. Also will need water valve. Cust does not wants to do water valve also will see if cam get the part and install himself. Cust will call us back if they want to continue. ; ordrng 1 WR13X10988 (Damper) and 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM0
Near Avon Lake, OH 44012
Marie V
Job Details:
12/21/2022
"Cc that the unit is not working now but it left the detergent at the bottom and lately was not drying. Also not draining the water out, and that theres a smell like plastic. Confirmed unit not working also the smell comes from board. Took panel off and found that wires to unit are burned and control it also has a burn in it. Showed cust. Leaning more towards buying new. ; ordrng 1 W10482988 (Control) and 1 WPW10612062 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model LTE5243DT3
Near Cleveland, OH 44114
Marie V
Job Details:
12/21/2022
"When arrived trying to find part. Maintenance guys showed me some parts but not the latch I need. Called office. I have to reschedule, ; ordrng 1 WP3355806 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
Marie V
Job Details:
12/21/2022
"Cc that unit stopped at spin and light is flashing. When arrived it was same way . Like if it was paused. Press start unit finished cycled. Ran diag, no error codes. Asked cust if had off balance they said yes a comforter. Explain if goes off balance unit will not finish the cycle . Next step is rearrange clothes and ran rinse and spin for continue the cycle by pressing start. Ran calibration and verify unit underneath. All good. Verify latch is good as well. Explain cust if this keeps happening , recommended replacing control. ; ordrng 1 W11116590 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Painesville, OH 44077
Dan H
Job Details:
12/21/2022
"Installed new glass cooktop, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Cleveland, OH 44105
Manny
Job Details:
12/21/2022
"Replaced hinge and switch, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Gates Mills, OH 44040
Joe O
Job Details:
12/21/2022
Cc: squealingFound rollers squealing and worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE55US0HB01
Near Bedford, OH 44146
Brian M
Job Details:
12/21/2022
Part was damaged in transit ; ordrng 1 W11120971 (cooktop)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Corina B
Job Details:
12/21/2022
Replaced the harness. Ran a calibration. Started a quick wash. Opt test ok
We serviced a
GE DISHWASHER
Model GDF520PGJ4CC
Near Oberlin, OH 44074
David R
Job Details:
12/21/2022
"Wrong part sent out, wrong part number put in for UI control, received UI console. Reordering the UI control board ; ordrng 1 WD21X32003 (UI control board)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03STSS0
Near Westlake, OH 44145
Marie V
Job Details:
12/21/2022
"Replaced springs, link, defflector , gasket, vent and dispenser. Tested unit. No leaks. Door now is good not dropping. Showed cust. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Jason N
Job Details:
12/21/2022
"Cc unit display not working, unit not coolingFound display board lighting up when pressing any button. Unit will need main control board replaced. ; ordrng 1 WPW10312695 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/21/2022
"Cc that the unit was shaking a lot amd now does not wants to operate. Confirmed. Unit goes from sense to done. Heard motor spinning. Tilted unit found cover had come off unit, also belt was off and theres oil on parts. Gearcase is leaking. Unit will need gearcase, can, shifter, motor, actuator, impeller and belt. Office will contact once they have eta on the part; ordrng 1 W11510461 (Wash plate) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11026785 (Motor) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model WTW4955HW1
Near Perry, OH 44081
Jason N
Job Details:
12/21/2022
"Cc unit not working/making noiseRan diagnostics, no codes stored. Ran auto test cycle, found washplate spinning in spin cycle, drive hub is worn. Replaced drive hub using truck stock part. Reran auto test and calibration. All functions passed, op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26R4CB5
Near Chesterland, OH 44026
Jason N
Job Details:
12/20/2022
"Cc unit not cooling Found no airflow to either section. Evaporator cover is frosted over. Pulled evaporator cover, checked bimetal continuity, reading closed. Ran force defrost, heater did not turn on. Checked heater resistance, heater is reading open. Unit needs defrost heater element replaced. ; ordrng 1 5303918255 (Defrost heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Eastlake, OH 44095
Corina B
Job Details:
12/20/2022
"CC that there is a fault code of uL. Confirmed. Found the bearings are worn. Will need the bearings, rps sensor, did advised cust if the basket is seized to the bearings would need to order additional parts. Cust does not want to repair. ; ordrng 1 W10435302 (Bearings) and 1 WPW10178988 (Rps sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44135
Manny
Job Details:
12/20/2022
"Cc unit not cooling verified and unit pulling 0.54 amps, unit has low refrigerant, pressure tested with nitrogen to check for leaks before ordering parts and no leaks detected, unit under 60 months for cfc parts and labor, ordering compressor and evap.; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s"
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Chardon, OH 44024
Joe O
Job Details:
12/20/2022
"Cc: not powering onCustomer stated unit was turning itself on intermittently, then stopped working all together. Cycled power to unit. Found ui powered back up. Needs controlCustomer does not want to repair at this time ; ordrng 1 WD21X26186 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WALL OVEN
Model CWE4800ACE
Near Chardon, OH 44024
Joe O
Job Details:
12/20/2022
Cc: not heatingFound unit is receiving proper power. Tested voltage out from control. Not getting proper power to elements. Needs controlClock shows discontinued ; ordrng 1 74001404 (clock(discontinued))
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Lorain, OH 44052
Gabriel P
Job Details:
12/20/2022
"Found ignitor open replace,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Sheffield Lake, OH 44054
Marie V
Job Details:
12/20/2022
"Cc unit is not draining. Confirmed, press cancel and heard a pressure going at the sink. Found plug for disposal was clogged up with debris. Corrected issue. Ran diag,. Pass. Op test ok"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUBFR242HL01
Near Westlake, OH 44145
Marie V
Job Details:
12/20/2022
"When arrived cust verify door, but when removed plastic cover we found 2 dents on door. Took pics. Reordering door. ; ordrng 1 W11360697 (Door)"
We serviced a
WHIRLPOOL DRYER
Model LGB6000KQ1
Near Lakewood, OH 44107
Marie V
Job Details:
12/20/2022
Cc that unit smells like gas. Confirmed. Found ignitor has shorted to ground. Replaced ignitor tested several times. Op test ok
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Burton, OH 44021
Brian M
Job Details:
12/20/2022
Cc of door not unlocking Found unit to have clogged drain filter Removed clog OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Windham, OH 44288
Brian M
Job Details:
12/20/2022
Cc of fluctuations of temp In both upper and lower oven Found possibly the control not sensing properly Advised on control and temp probes ; ordrng 2 WP7430P044-60 (Oven sensor)s and 1 W11594156 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Amherst, OH 44001
Angel
Job Details:
12/20/2022
Replaced tub tested unit to make sure there were no leaks opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
David R
Job Details:
12/20/2022
Replaced control and UI. Ran test 51/52. All components working. Good. Op Test Ok.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Chagrin Falls, OH 44022
Jason N
Job Details:
12/20/2022
"Cc unit oven not working properlyCustomer stated the convect bake is not working properly. Ran convect bake test to 350 degrees. Unit preheated properly, convect fan is turning on. Recorded average temperature of 338 degrees. Calibrated temperature +10 degrees. Advised customer that use and cage guide recommends setting rack positions at 2 and 5 for best results for convect bake. Unit is working as designed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Chagrin Falls, OH 44023
Jason N
Job Details:
12/20/2022
Installed control board. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Aurora, OH 44202
Jason N
Job Details:
12/20/2022
"Cc unit not dispensing or making icePulled ice container, found 2 large ice chunks of fused ice, removed. Ran manual ice maker cycle test, ice maker cycled properly and filled with water. Reinstalled ice container and ran ice dispense test. Ice dispense test good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Highland Heights, OH 44143
Corina B
Job Details:
12/20/2022
"Replaced the ui and main control kit. Brought core back for return. Steamed out the ice bin, bin would not come out. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Andover, OH 44003
Dan H
Job Details:
12/20/2022
"Customer complaint that unit is not working, found unit in continuous drain, canceled, unit stopped, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unit is operating as designed"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44105
Marie V
Job Details:
12/20/2022
Replaced door. Op test ok took pics before and after
We serviced a
AMANA DRYER
Model NED4655EW1
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
12/20/2022
"Replace timer, then ran 10 minutes time dry and it pass opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Chesterland, OH 44026
Joe O
Job Details:
12/20/2022
Installed control and harness. Defrosted. Advised customer to allow 24 hours for temps to adjust. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Kirtland, OH 44094
Joe O
Job Details:
12/20/2022
Cc: not advancing past washFound error codes f8e1(long fill). Found no hot water coming from unit. Found hot water shut off to unit. Turned on hot water. Ran auto test and calibration. Op test ok
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Aurora, OH 44202
Jason N
Job Details:
12/20/2022
"Cc unit leaking from the left cornerCustomer stated shes finding s small puddle from the front of the unit to the front left corner at the end of the cycle. Checked bellow, no tears, sealing properly. Pulled cover and ran wash test. Canceled and drain unit. Ran rinse and spin cycle. No presence of water anywhere inside or outside of unit. Unable to duplicate leak concern at this time."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Ravenna, OH 44266
Brian M
Job Details:
12/20/2022
Cc unit not spinning properly. found unit to have leaking oil and tub not spinning free needs gearcase and slider ; ordrng 1 W11393685 (Gearcase) and 1 W10734521 (slider) and 1 SHIPPING (shipping and handling)
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Fairview Park, OH 44126
Angel
Job Details:
12/20/2022
"Replaced ui, panel and main board tested unit. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG505MOBS3
Near Maple Heights, OH 44137
Manny
Job Details:
12/20/2022
"Cc unit no heating, verified and igniter glow and coils opening but not flames, pull unit out and gas valve safety was on. Set safety off and ran bake test unit operational, customer asked if I could show him how to use it since he doesnt really know how, explained to customer how to properly use the oven, opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Bedford, OH 44146
Manny
Job Details:
12/20/2022
"Cc that lid broke, verified and lid broken on left hinge, replaced lid with pre id lid and ran test to make sure unit is working properly, opt test ok"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Cleveland, OH 44124
Brian M
Job Details:
12/20/2022
Cc unit not finishing cycle Ran quick wash with jeans Unit ran and time got stuck then finished Needs ACU ; ordrng 1 W11550649 (Acu)
We serviced a
AMANA RANGE
Model AGR6603SFW3
Near Shaker Heights, OH 44122
Marie V
Job Details:
12/20/2022
Cc that oven is off by a few degrees. Took bottom panel off and verify ignitor. Is Goor. Working good. Put back together and set to 350* took temps pass. Showed cust also how to calibrate. Calibrated unit 5* higher. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near South Euclid, OH 44118
Joe O
Job Details:
12/20/2022
Cc: not spinningFound error codes f7e5(shifter fault). Ran auto test. Unit not shifting. Replaced actuator. Ran auto test and calibration. Op test ok ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Bedford Heights, OH 44146
Manny
Job Details:
12/20/2022
"Reply door switch, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Strongsville, OH 44136
David R
Job Details:
12/20/2022
"Replaced water inlet and tub. Ran unit outside cabinet, good. Out unit back and leveled unit up in front, back feet down. Ran entire rinse cycled, good. No leaks. All components working. Good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Chagrin Falls, OH 44022
Brian M
Job Details:
12/20/2022
Cc front left burner not cycling and convect isnt functioning as expected Ran test convect mechanical everything is functioning and getting to proper temp advised customer to call whirlpool for more info on using convect Found unit to need switch and element; ordrng 1 W10857622 (switch-inf) and 1 W10823727 (elmnt-surf)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Aurora, OH 44202
Jason N
Job Details:
12/20/2022
"Cc unit fault code f8e4Ran diagnostics, found codes f8e4 for overflow and f9e2 for drain motor electrical problem. No water in drip tray. Cleared codes and ran diagnostics cycle. All functions passed, no leaks. Ran normal wash cycle for 15 minutes, no water leaking into drip tray. Unable to duplicate overflow and fault."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near North Ridgeville, OH 44039
Gabriel P
Job Details:
12/20/2022
Found no issue with unit ran diagnostic test no error found check drain hose is good check pump is unit working as design
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details:
12/20/2022
"Cc ff evap frosting up again Called whirlpool Service Pointer #: W11512766 Advised on control kit ; ordrng 1 W11509095 (Control kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG RANGE
Model MER6600FZ2
Near Cleveland Heights, OH 44118
Joe O
Job Details:
12/20/2022
Cc: smoking in ovenCustomer stated the unit will start smoking before it even gets to temp. They stated they have done the self clean and have tried to run the unit at higher temps to dissipate whatever is causing it. Found grease splatters all over in unit bottom. Ran test bake to 400. No smoking coming from unit. Advised customer anything left inside oven cavity can cause smoke. The grease splatters and food spills will get extremely hot near the element. Could not duplicate issue. Op test ok
We serviced a
WHIRLPOOL DRYER
Model MEDE500VW1
Near Solon, OH 44139
Jason N
Job Details:
12/20/2022
"Cc unit squealing noise when runningRan dryer test, confirmed squeak from pulley or roller. Pulled unit apart, found belt idler pulley worn. Replaced pulley using truck stock part. Reran dryer test, no abnormal sounds heard. Op test good. ; used 1 279640 (PULLEY-IDR) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Strongsville, OH 44136
David R
Job Details:
12/20/2022
"Customer bought open box, found dent on panel, coming outward. Cc leaking left side, ran once on rinse and leaking. Pushed panel in to even out dent as much as possible. Ran both front feet about 5-7 turns, put back feet all the way down. Reseated the gaskets and wash arms. Ran entire Rinse cycle with bottom kick plate off. Feeling around insulation, no water, not damp, dry. Ran diagnostics test, no codes, all components good. Op Test Ok."
We serviced a
MAYTAG DRYER
Model MED7100DC0
Near Chagrin Falls, OH 44022
Brian M
Job Details:
12/20/2022
Installed belt and idler OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505ESS01
Near Solon, OH 44139
Jason N
Job Details:
12/20/2022
"Cc unit not cooling Found both freezer and ff sections at room temperature. Compressor is running. Ran test 4 to home 3 way valve. Tapped system, low side reading 18 in vacuum. Charged system with 140 psi of nitrogen. Found pinhole leak in ff section evaporator. Unit will need ff evaporator and compressor replaced. Unit is under 5 yr old, parts and labor covered under KA warranty. ; ordrng 1 WPW10643261 (FF evaporator) and 1 W10779331 (Compressor) and 1 WPW10143759 (Filter drier)"