Near Aurora, OH 44202
Brian M
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Customer showed pop took pic Cc units bottom fridge drawers are stiff to open and have to fight them to open or close and that fridge door just swings open and hits wall Found drawers to be sticking plastic on plastic added a little grease to rails Also r
Near Gates Mills, OH 44040
Jeff M
Job Details: 01/28/2020
WASHER MAYTAG MHW7100DW0 Installed new part it started to work but then it gave me a F3E2 Control board corrupted. It’s a new control board; ordrng 1 W11029154 (cntrl-elec)
Near Cleveland, OH 44121
Jeff M
Job Details: 01/28/2020
WASHER WHIRLPOOL WTW7500GC2 Installed new part unit op tested good
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/28/2020
DRYER AMANA NED4655EW1 "Cc: long dry timesStarted unit found low air flow out the back of unit. Pulled lint screen, found lint screen completely blocked. Removed lint. Op test ok"
Near Cleveland, OH 44109
Jeff M
Job Details: 01/28/2020
RANGE WHIRLPOOL WFG505M0BS3 The igniter in the oven is failing installed from truck stock unit tested good; used 1 12400035 (IGNITER) from stock
Near Amherst, OH 44001
Gabriel P
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Search for any leaks no leaks found each of our joint good,but found dye on two lock ring connector call bj senior tech we end up adding refrigerant and now it has good frost pattern Brian is scheduling a lock ring specialist
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 01/28/2020
DISHWASHER KITCHENAID KUDS30IVWH4 Cc: not cleaning properlyFound Sump running but not pressurizing water. Needs sump assemblyCustomer does not want to repair at this time
Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 01/28/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc: upper rack adjuster broken. Installed adjuster kit. Op test ok
Near Lorain, OH 44052
Gabriel P
Job Details: 01/28/2020
WASHER WHIRLPOOL WTW8500DC Leaking water through the heating shield found seal torn ordering new office make sure I order the correct part took picture of pop ; ordrng 1 W10894129 (shield)
Near Avon, OH 44011
Gabriel P
Job Details: 01/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replace door,opt test ok also customer inspected door before put in is good"
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 01/28/2020
DISHWASHER WHIRLPOOL KUDS30FXBL1 "Replace seal and ran cycle no leaks show customer,opt test ok"
Near Kent, OH 44240
Brian M
Job Details: 01/28/2020
DRYER WHIRLPOOL WGD4815EW2 Cc unit not heating Found coil valves wiring not seated all the way reseated wires ran test cycle OP TEST OK
Near Shaker Heights, OH 44122
Joe O
Job Details: 01/28/2020
DISHWASHER MAYTAG DWU7400AAE "Cc: leaking from front of dishwasherRan test cycle. Found unit leaking from left side of door. Could not locate cause of leak. Called whirlpool tech line spoke with Robert. There is a piece of foam insulation inside the door panel that is deteriorating,
Near Kent, OH 44240
Brian M
Job Details: 01/28/2020
RANGE WHIRLPOOL WEE730H0DS0 Cc unit not working at all Found error for f1e0 EEPROM communication error Followed tech sheet reset unit ran test bake to 350 Error did not return But quoted her for control board if issue comes back
Near Chagrin Falls, OH 44023
Joe O
Job Details: 01/28/2020
COMPACTOR WHIRLPOOL GC900QPPB6 Installed switches. Tested unit. Op test ok
Near Highland Heights, OH 44143
Corina B
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Recovered refrigerant, replaced compressor, evaporator and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok."
Near Montville, OH 44064
Brian M
Job Details: 01/28/2020
DRYER MAYTAG MEDB765FW0 Customer not home but spoke to him over the phone sounds like he has an issue with the overlay Pre-iding overlay for return visit ; ordrng 1 W11089306 (overlay)
Near Brecksville, OH 44141
David R
Job Details: 01/28/2020
COOKTOP ELE JENN-AIR JED3430GB01 "Replaced parts, tested, op test ok"
Near Brecksville, OH 44141
Corey L.
Job Details: 01/28/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Replaced frz slides, op test good"
Near Orange, OH 44122
Joe O
Job Details: 01/28/2020
DISHWASHER KITCHENAID KDTM404EBL3 "Cc: not starting not operatingFound unit receiving proper power. Unplugged unit, plugged back in. Unit started. Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11305305 (cntrl-elec)"
Near Walton Hills, OH 44146
David R
Job Details: 01/28/2020
DRYER MAYTAG MEDB835DC4 "Cc of long dry times. Checked outlet, 240, good. Turned unit on, checked outside airflow, good. Unit is reading good airflow on UI. Heat is good. Tested on timed dry and cycling on and off at 210. Advised to look at owners manual for better idea of combi
Near Perry Township, OH 44077
Jason N
Job Details: 01/28/2020
WASHER MAYTAG MVWC360AW0 "Installed push button, ran auto test, op test good."
Near Painesville Township, OH 44077
Jason N
Job Details: 01/28/2020
RANGE WHIRLPOOL WFG550S0HZ0 Installed oven door hinges. Op test good.
Near Perry Township, OH 44077
Jason N
Job Details: 01/28/2020
REFRIGERATOR KITCHENAID WRX988SIBM03 "Defrosted evap cover and ff evap, Installed ff evap harness and evap cover. Op test good. Set defrost timer to standard 8 hr."
Near Walton Hills, OH 44146
David R
Job Details: 01/28/2020
WASHER MAYTAG MVWB865GC0 "Cc of noise. Moved basket by hand, moves freely. Squeaking noise coming from front, sounds like the suspension rods. Ran through service mode, gearcase sounds good, no grinding or anything. Little noise in back where pressure hose has padding on it, will
Near Mentor, OH 44060
Jason N
Job Details: 01/28/2020
WASHER WHIRLPOOL WTW7300DW0 "Cc unit lid lock will not unlockRan diagnostics, found codes f5e1 for lid up, latch fault, f5e3 for lid unlock fault, f5e2 for lid lock failure, f0e5 for off balance load. Quoted repair for lid lock replacement. Replaced lid latch using truck stock. Ran
Near Parma, OH 44134
David R
Job Details: 01/28/2020
WASHER MAYTAG MVWB765FW3 "Replaced parts. Tested. Ran test 51/52. Looked underneath, no leaks. Op test ok"
Near Euclid, OH 44119
Jason N
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRS311SDHT01 "Cc unit leaking from behindCustomer stated Lowe’s came back out and connected ice maker fill tube, but they wanted someone out to look at it. Found fill line not pushed in all the way, checked ferrule for proper fit. Ran ice maker water fill test several
Near Parma, OH 44130
Corey L.
Job Details: 01/28/2020
RANGE WHIRLPOOL WEGA25H0HZ0 "Replaced FR ignitor, op test good"
Near Strongsville, OH 44136
David R
Job Details: 01/28/2020
WASHER WHIRLPOOL WFW5620HW0 "Cc unit was leaking from right side of unit. Didn’t move unit, ran service mode cycle, saw droplets of water under drain hose. Not on all the way. Tightened, ran (towels) cycle, customer uses this cycle. Ran for half an hour. No leaks. Pushed unit back,
Near Cleveland, OH 44103
Jason N
Job Details: 01/28/2020
DRYER WHIRLPOOL EED4400WQ0 "Cc unit drying or no heatChecked power in to unit, good at 250v. Ran op test, unit has good heat, checked airflow. Found vent tube totally packed with lint, also vent run is very long and using foil style venting. Left unit vent tube off and unit unplugg
Near Cleveland, OH 44109
Jeff M
Job Details: 01/28/2020
WASHER MAYTAG MVWC465HW2 The unit had a off balance code. I cleared the code unit tested good explain to the customer proper loading procedure and proper soap management
Near North Olmsted, OH 44070
Corey L.
Job Details: 01/28/2020
RANGE WHIRLPOOL MGR6600FZ1 "Customer complaint door was stiff and wouldn’t close then fell of from hinge when trying to close, found right door hinge with spring failed pin in hinge assembly detached from holder not letting spring to fully release arm down while opening door allowi
Near Avon Lake, OH 44012
Corina B
Job Details: 01/28/2020
WASHER WHIRLPOOL WTW4955HW1 "CC that there is a slamming noise. Started a quick cycle with clothes. Could not duplicate the noise. Ran diag no codes. Ran a manual test witch the cold, hot, drain, spin and agitate. Found two dimes in between the agitator and basket, removed the dimes
Near Berea, OH 44017
David R
Job Details: 01/28/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced panel. Tested. Op test ok
Near Garfield Heights, OH 44105
Jeff M
Job Details: 01/28/2020
WASHER ROPER RTW4516FW Explain to the customer that this machine is designed for fill with as much water is that it’s designed fill up with. I told him stop adding water to the machine that could do some serious damage. Explain some of the features of his wash machine to him ex
Near Strongsville, OH 44149
David R
Job Details: 01/28/2020
RANGE MAYTAG MGR6875ADS28 "Cc of RF burner. Sometimes would come on/sometimes takes a couple of times to light. Correct power at outlet. Cleaned out office holder, found a lot of build up. Tried again didn’t come on a couple of times. Gave estimate to customer for holder and spark
Near Mentor, OH 44060
Jeff M
Job Details: 01/28/2020
REFRIGERATOR KITCHENAID KRFC704FSS01 Installed new part unit op tested good
Near Avon Lake, OH 44012
Corina B
Job Details: 01/28/2020
DISHWASHER KITCHENAID KDTE334GPS0 "CC that the door will not close. Replaced the latch. Optest ng. Checked the door 90*, nothing binding the cable. Removed the gasket still not closing. Will need hinges and link. ; ordrng 1 8194001 (LINK) and 1 WP8534853 (door hinge RT) and 1 WP8534854 (d
Near Rocky River, OH 44116
Corey L.
Job Details: 01/28/2020
WASHER WHIRLPOOL WTW5000DW1 "Replaced drain pump, obstruction found at tub drain hole, trying to access tub by removing basket but wash plate seized to shaft and shaft pulled out of gearcase, unit needs wash plate and gearcase; ordrng 1 W10609476 (washplate) and 1 W11035751 (gearcas
Near Bay Village, OH 44140
Corina B
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRS331SDHW00 "Replaced the main control, ui and harness. Brought core back for return. Steamed out the evap. Drain on is overflowing, wiped up what water I could get. Put a bath towel down around and under the front of the refrigerator. Optest ok."
Near Cleveland, OH 44121
Jason N
Job Details: 01/28/2020
RANGE WHIRLPOOL WFG505M0BS3 "Cc unit oven bake or broil not workingRan bake and broil test, same ignitor. 0a draw, confirmed 121v to ignitor. Unit needs oven ignitor. Quoted customer for repair. Customer is not repairing, estimate only."
Near Garfield Heights, OH 44125
Jeff M
Job Details: 01/28/2020
RANGE WHIRLPOOL WFG525S0JW0 Igniter looks like it has a crack on the ceramic portion needs a new igniter it’s causing the machine to fail to light ; ordrng 1 WP9758079 (igntr-oven)
Near South Euclid, OH 44121
Jason N
Job Details: 01/28/2020
WASHER WHIRLPOOL WTW4950HW1 "Cc unit not filling with water and not washing.Ran diagnostics, no codes stored. Ran auto test and calibration. All functions passed. Unit is working as designed. Customer stated there was water companies out in the area last week. Had customer start a l
Near Willowick, OH 44095
Jason N
Job Details: 01/28/2020
REFRIGERATOR FRIGIDAIRE LFHT2117LWA "Cc unit not cooling Customer stated the unit was warm earlier today, then it was running for about an hour and not shutting off. Checked temps in ff and freezer. Ff at 40 degrees, freezer at 0. Unit temps are normal, turned thermostat colder, compressor
Near Eastlake, OH 44095
Jeff M
Job Details: 01/28/2020
WASHER WHIRLPOOL WTW4815EW0 unit will not shift in the power button is not working properly in the control board needs both shifter and control board; ordrng 1 W10711300 (control board) and 1 W10913953 (actuator)
Near Rocky River, OH 44116
Corey L.
Job Details: 01/28/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Customer complaint sent on frz door, confirmed, replaced door with door sent, op test good"
Near Lakewood, OH 44107
Corey L.
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced damper, op test good"
Near North Ridgeville, OH 44039
David R
Job Details: 01/28/2020
DRYER MAYTAG MGDB835DC4 "Replaced parts, tested. Op test ok"
Near Lakewood, OH 44107
Corey L.
Job Details: 01/28/2020
DRYER WHIRLPOOL WED8000DW4 "Customer complaint dryer not turning on and had gave an error code, confirmed, unit is close to winder and condensation was found on panel, unit is also sharing foil vent with another unit connected with a y, also vent is 1/4 blocked at exit to home and
Near Painesville, OH 44077
Brian M
Job Details: 01/28/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Cc ice not dispensing Found auger motor just spinning in place and arm is stripped out Needs auger motor and arm ; ordrng 1 WP63052-2 (impeller) and 1 WPW10317991 (motor)
Near WILOUGHBY HLS, OH 44094
Corey L.
Job Details: 01/28/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint wheel broke and handle scratched, confirmed, replaced with parts sent, op test good"
Near Mentor, OH 44060
Joe O
Job Details: 01/28/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 Installed interlock switches. Ran multiple test cycles. Op test ok
Near Lorain, OH 44052
Gabriel P
Job Details: 01/28/2020
WASHER WHIRLPOOL WFW8620HC2 Replace acu but found one of harness connector loose the wire wasn’t connected try to fix but having got any good luck on it still no luck will going to have to order new harness wiring also request a senior tech for some help just in case, already is a n
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 01/28/2020
RANGE JENN-AIR WFE550SHB0 "The unit has a runaway temp error code. unit needs a new control board and temp sensor ; ordrng 1 W11295998 (cntrl-elec) and 1 WPW10181986 (sensor), used 1 SHIPPING (shipping and handling) from stock"
Near Munson Township, OH 44024
Dan H
Job Details: 01/27/2020
WASHER WHIRLPOOL WTW4955HW1 "Customer complaint that unit does not fill with enough water, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal amount of water , unit is operating as designed"
Near Russell Center, OH 44072
Dan H
Job Details: 01/27/2020
WASHER MAYTAG MHW3505FW1 "Customer complaint that unit doesn’t stop spinning sometimes, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, ran drain and spin cycle, unit completed cycle, unit did not continue to spin for excessive time, unit is op
Near Cleveland Heights, OH 44118
Dan H
Job Details: 01/27/2020
DRYER WHIRLPOOL GEW9250PW0 "Installed new element, op test good"
Near Cleveland, OH 44106
Dan H
Job Details: 01/27/2020
OTR MICROWAVE WHIRLPOOL WMH53521HZ0 "Installed new magnetron , op test good"
Near East Cleveland, OH 44112
Dan H
Job Details: 01/27/2020
DRYER MAYTAG MEDB835DW3 "Customer complaint of loud thumping noise, confirmed, found a sock wrapped up in blower wheel , removed, op test good test"
Near Lyndhurst, OH 44124
Dan H
Job Details: 01/27/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not agitating or cleaning clothes, ran diagnostics found f7e6(motor fault) and f1e2(motor control fault) error codes, ran manual test cycle for heavy agitate, unit will not agitate or spin, shifter tests good, installed n
Near Euclid, OH 44117
Dan H
Job Details: 01/27/2020
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint that oven is not working, confirmed, found gas safety valve unplugged, plugged back in, op test good"
Near Wickliffe, OH 44092
Dan H
Job Details: 01/27/2020
WASHER WHIRLPOOL WFW87HEDW0 "Customer complaint that unit is not stopping, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, water barely entering unit, found supply valves mostly closed, open, unit fills normally, unit is operating as designed"
Near Westlake, OH 44145
David R
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL GD5DHAXV000 "Cc of gurgling sound. Asked if had anything recorded, no. Went through all steps, tested the evap fan, tested the damper, tested the fan and compressor in the back, made sure the drain tube wasn’t clogged. Went through entire Service Diagnostics test. E
Near North Ridgeville, OH 44039
David R
Job Details: 01/27/2020
DRYER MAYTAG MEDC465HW0 "Cc of the,ping. Turned on to verify, loud thumping every turn. Idler is good, belt is good. Replaced rollers from t/s. Tested. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
Near MIDDLEBRG HTS, OH 44130
David R
Job Details: 01/27/2020
WASHER WHIRLPOOL WFW5620HW0 "Replaced part, tested. Op test ok"
Near Orwell, OH 44076
Joe O
Job Details: 01/27/2020
WASHER MAYTAG MVWB835DW3 Installed control and ui. Ran auto test and calibration. Op test ok
Near MENTOR ON THE, OH 44060
Jason N
Job Details: 01/27/2020
REFRIGERATOR GE GFSS6KKYASS "Cc unit water dispenser freezing upChecked dispense, water dispensing at this time. Customer also stated she’s seeing water inside ff under deli drawer. Found sheet of ice under deli drawer, water leaking from evap cover. Found evap drain hole iced over.
Near Mentor, OH 44060
Jason N
Job Details: 01/27/2020
DRYER KENMORE 110.698228 "Cc unit not heating Unit not starting, found belt slipped of idler pulley, not making belt switch contact. Pulley is In bad shape, needs replaced. Used repair kit from truck stock. Operation test good, good heat. ; used 1 4392067 (DRYER REPAIR KIT) from
Near Orange, OH 44022
Joe O
Job Details: 01/27/2020
REFRIGERATOR FRIGIDAIRE FGHC2331PFAA "Cc: not coolingFound temps in ff section and freezer at 65 degrees. Compressor was not running. Entered diagnostics compressor started up. Exited diagnostics unit started cooling. Spoke to BJ. He stated to Unplugged unit. To reset control. Unit is coolin
Near Bainbridge Township, OH 44023
Joe O
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Installed control and power supply board. Unit is cooling. Lights are on. Advised customer to allow 24hrs for unit to get to temp. Op test ok
Near Solon, OH 44139
Joe O
Job Details: 01/27/2020
WASHER WHIRLPOOL WFW97HEXW2 Cc: not workingEntered diagnostics. Found error code f6e1(communication error between ccu and mcu) and error f6e5(communication error between ccu and expansion board). Ran quick diagnostics test. Error codes came back. Ran diagnostics steps. Needs control
Near Mentor, OH 44060
Jason N
Job Details: 01/27/2020
RANGE WHIRLPOOL WFG745H0FS1 Cc unit front burner flames too high on lowAdjusted LF and RF burners for a simmer flame. Op test good.
Near South Euclid, OH 44121
Jason N
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed Fc evap fan motor, main board and power board. Watched unit operation for 10 min. Op test good."
Near Munson Township, OH 44024
Joe O
Job Details: 01/27/2020
RANGE KITCHENAID KSEG700ESS3 Installed console. Ran test cycle. Op test ok
Near South Euclid, OH 44121
Jason N
Job Details: 01/27/2020
RANGE KITCHENAID KGRS505XSS05 Installed burner valve. Op test good. Also helped customer clean inside of oven door glass.
Near Mentor, OH 44060
Joe O
Job Details: 01/27/2020
DRYER WHIRLPOOL WED7800XW0 Cc: not heatingFound element open. Needs heating elementCustomer does not want to repair at this time
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/27/2020
WASHER MAYTAG MVWC565FW1 Cc unit not unlocking Ran diagnostics no codes stored. Installed new control using customer supplied pre Is part. Ran auto teat and calibration. All functions passed. Op test good.
Near Avon, OH 44011
Gabriel P
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WSZ57L18DM00 "Checked temperature 68 degrees,unplug unit and replace new control and it started cooling,opt test ok"
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/27/2020
RANGE KENMORE 790.9641940F Replace hinge s opt test ok ; used 1 SHIPPING (shipping and handling) from stock
Near Berea, OH 44017
Gabriel P
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replace door,opt test ok"
Near Brecksville, OH 44141
Corey L.
Job Details: 01/27/2020
DRYER WHIRLPOOL WED8200YW0 "Customer complaint dryer has gotten louder than when purchased but it’s not that big of a deal, unit feet need adjusted to prevent the operational shaking from rattling panel, husband can adjust feet"
Near Mentor, OH 44060
Corina B
Job Details: 01/27/2020
REFRIGERATOR JENN-AIR JFC2089HES "Recovered refrigerant, replaced compressor and drier, pulled 28”vac w/ pump, watched, good, charged 5.25oz r134a, unit cooling, pressures good, op test ok unit was pulled out when arriving, cust will reinstall. Did leave a water mat. ; used 1 SHIPPING (s
Near Brecksville, OH 44141
Corey L.
Job Details: 01/27/2020
DRYER WHIRLPOOL MGDB880BW0 "Cc still not heating well, vent was replaced but inlet from wall collapsing from clamp restricting hole, re-shaped but it is weak, advised customer have Ebel’s or vent wizard properly install vent, adding an elbow may be possible to push unit back flush
Near Ashtabula, OH 44004
Arthur V
Job Details: 01/27/2020
GAS DRYER SAMSUNG DE400GWHDWR/AA Found unit cycling and heating. Unit short cycling. Found vent outlet clogged causing issue. Took pic advised customer
Near Parma, OH 44130
Corey L.
Job Details: 01/27/2020
WASHER KENMORE 110.8137512 "Customer complaint washer not spinning, confirmed found gearoil dripping from transmission, unit needs gearcase coupling and bearings, gearcase no longer available unable to repair"
Near Russell Center, OH 44072
Jeff M
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 Installed new part unit op tested good. Customer had the unit shut down and pulled out. I did not have to move the machine I did recommend for the customer to wait 24 hours before putting food back into it
Near Cleveland, OH 44123
Corina B
Job Details: 01/27/2020
DRYER WHIRLPOOL WED4815EW1 "CC that the unit will not turn on. Checked terminal block l1 to n 120 volts, l2 to n 0 volts, l1 to l2 120 volts. Checked the fuse, open. Replaced the fuse at breaker. Working as designed. Customer has a foil style vent advised customer to replace with a
Near MIDDLEBRG HTS, OH 44130
David R
Job Details: 01/27/2020
REFRIGERATOR MAYTAG MSS25C4MGZ00 "Cc of leveling gap in middle. Explained that it looks normal. Took off bottom kick plate, no leveling feet, only have rollers that move up of down. Can adjust door if need be. Slightly took door off top hinges. Explained bottom of door will not move side
Near Cleveland, OH 44119
Corina B
Job Details: 01/27/2020
WASHER AMANA NTW4516FW3 "CC that the unit shakes when spinning. Checked the suspension rods, good. Ran diag no codes. Checked the basket center. Started a rinse and spin with clothes, good. Advised cust to 1-2 tablespoons of he detergent and 6-8 bath towels. Optest ok."
Near Maple Heights, OH 44137
Jeff M
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced The filter unit tested good
Near Cleveland, OH 44118
Dan H
Job Details: 01/27/2020
N/A N/A DU1010XTXQ0 "Customer complaint that unit is not starting, confirmed, found clean light flashing 7 times indicating a problem in the heating system, ran test cycle, heater was on the whole cycle, unit needs new control; ordrng 1 W11202742 (cntrl-elec)"
Near Parma, OH 44134
Corina B
Job Details: 01/27/2020
DISHWASHER KITCHENAID KDFE104HPS0 "CC that the unit will not drain. found a black rubber hose attached to the drain hose, kinked under the sink. Straighten out the drain hose,started a cycle and unit drained. Unit is not screwed in, advised cust to secure to cabinets or the countertop and
Near Cleveland Heights, OH 44118
Jason N
Job Details: 01/27/2020
DBL WALL OVEN MAYTAG MGT8720DS05 "Cc upper oven bake not working, lower oven temps inconsistent Found upper oven bake ignitor drawing 0a, good voltage at 122v. Replaced upper bake ignitor using truck stock, ran bake test to 350, op test good. Replaced lower oven door gasket using custome
Near Seven Hills, OH 44131
Corina B
Job Details: 01/27/2020
DISHWASHER KITCHENAID KUDC10IXWH6 "CC that the unit is leaking. Cust install a gasket, had the gasket backwards. Reinstalled the gasket. Optest ok."
Near Cleveland, OH 44128
Jeff M
Job Details: 01/27/2020
WASHER WHIRLPOOL WTW4950HW1 Water valve was not needed the machine had offbalance code I cleared the code recalibrated machine unit tested
Near Independence, OH 44131
Corina B
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL KSC23C8EYW00 CC that the unit is not cooling ff 48* Fz 23. Checked the ff evap good frost pattern Fz partial frost pattern. Ff evap is non coated evap. Will need a new evap and compressor. The insulation to the ff evap is broken and falling apart will need a new insu
Near Berea, OH 44017
David R
Job Details: 01/27/2020
RANGE WHIRLPOOL AGR5330BAW3 Cc of gasket. Gasket is ripped and coming off. Ordering gasket ; ordrng 2 WPW10535778 (gaskt-door)s
Near Willowick, OH 44095
Dan H
Job Details: 01/27/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Customer complaint that drawer will not close, found zip tie holding water reservoir broken, remounted reservoir with new zip tie, op test good"
Near Oakwood Village, OH 44146
Corina B
Job Details: 01/27/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Cust showed pop, sent pic CC that the control will not go to 18. Advised cust the freezer is recommended for 0* and 37* for the ff. The -18 is Celsius. Optest ok"