Service History 221 - Fred's Appliance

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS00

Near Avon Lake, OH 44012

Angel

Job Details: 01/13/2022

Replaced boards and ui tested unit by preheating to 350* waited 10mins to verify temperature. Opt test ok.

We serviced a

KITCHENAID MICRO/OVENCOMBO

Model KEHC379JSS08

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/13/2022

"Cc unit not heating Found transformer not sending power to mag Recommend transformer magnatron and cap to be replaced ; ordrng 1 WP4375424 (magnetron) and 1 WP4375286 (transformr) and 1 WP4375020 (capactr-mg) and 1 WPW10687786 (diode), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID RANGE

Model KOSE500ESS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/13/2022

"Cc unit not powering on Found thermal fuse open Needs fuse ; ordrng 1 WPW10545255 (fuse-thrml), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Hiram, OH 44234

Brian M

Job Details: 01/13/2022

Installed control And UI Ran auto test and calibration test OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Ravenna, OH 44266

Brian M

Job Details: 01/13/2022

Cc unit not always powering on Found unit to be functioning properly at this time OP Test Ok

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Rocky River, OH 44116

Angel

Job Details: 01/13/2022

Cc that unit will not work only top burners. Verified in back of unit and found terminal block burnt on L2 leg. Replaced terminal block and burnt wires tested unit. Opt test ok.; used 1 W11416047 (TERM BLOCK KIT - RANGE) from stock

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Streetsboro, OH 44241

Brian M

Job Details: 01/13/2022

Cc unit not baking and front left burner not working Found igniter to have backed away from burner in oven fixed position Found burner igniter to be broken on left burner Needs burner igniter p; ordrng 1 W11573760 (Igniter)

We serviced a

MAYTAG DRYER

Model MED7230HW

Near Rocky River, OH 44116

Angel

Job Details: 01/13/2022

Cc that screws on back were stripped. Verified and found the nuts on the terminal block stripped replaced terminal from truck stock. Opt test ok.; used 1 279320 (BLOCK-TERM) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cleveland, OH 44135

Angel

Job Details: 01/13/2022

Cc that unit is still not agitating she can hear the same sound of it trying to agitate. Ran diagnostics no error codes did a manual agitation in diagnostics and worked perfectly tried the spin and was working perfectly as well looked underneath washer and everything was good no loose connectors or anything unusual. So i put unit in diagnostics and set it to do a agitation and asked the customer if thats the sound she hears when agitating and she said yes explained to her that it is normal to sound like that its just the agitator that goes back and forth making that sound but unit is working as designed. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED5100HW1

Near Streetsboro, OH 44241

Brian M

Job Details: 01/13/2022

Cc of vibration Found unit to have vibration noise Took unit apart could not see where noise is coming from Suspect a warped drum Not in stock office to schedule ; ordrng 1 W10545923 (drum) and 1 W10841728 (seal) and 1 3387610 (sub 661570)

We serviced a

KITCHENAID WALL OVEN

Model KODE900HSS00

Near Aurora, OH 44202

Brian M

Job Details: 01/13/2022

Installed bulbs and switch OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN506ESS01

Near Chagrin Falls, OH 44023

Manny

Job Details: 01/13/2022

"Cc freezer LEDs are out, verify that they are out, unit needs both freezer LEDs modules, customer said she has extended warranty and she'll be contacting kitchenaid; ordrng 2 W11462342 (LED module)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

AMANA REFRIGERATOR

Model 36538

Near South Euclid, OH 44121

Jason N

Job Details: 01/13/2022

"Cc unit making noises Checked unit, didnt find any abnormal noises at this time. Found condenser fan is not running, compressor extremely hot. Possible compressor is getting noisy when getting extremely hot or condenser fan motor bearings knocking. Unit needs condenser fan motor. ; ordrng 1 833697 (Condenser fan)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44127

Marie V

Job Details: 01/13/2022

"Replaced gasket , and installed clamp and insert on water line. Took temps -1* freezer and 37* fresh food. Op test ok"

We serviced a

GE DISHWASHER

Model GDT655SGJ5WW

Near Highland Heights, OH 44143

Corina B

Job Details: 01/13/2022

CC that there are screws that fell on the floor and the cover to the ui fell off. Confirmed. Found the right hand screw fell out. The cabinet wall is splitting where the screw goes into the cabinet. Reattached the ui. Opt test ok.

We serviced a

WHIRLPOOL DRYER ELE

Model WED4950HW0

Near Chagrin Falls, OH 44022

Manny

Job Details: 01/13/2022

"Cc console is falling off , found console unclip from back cover, clipped console back in, opt test ok"

We serviced a

KITCHENAID RANGE

Model KFGC506JSS01

Near Pepper Pike, OH 44124

Jason N

Job Details: 01/13/2022

"Cc unit oven not working sometimesCustomer stated unit will give an amber glow on oven control knob and oven will not do anything. Ran diagnostics, found code f1e0 for interface EEPROM communication error. Ordering Interface control. Not showing in stock at Marcone, office to contact customer with next service date. ; ordrng 1 W11492301 (UI control)"

We serviced a

MAYTAG WASHER

Model MVWC350AW1

Near Willoughby, OH 44094

Dan H

Job Details: 01/13/2022

"Customer complaint that unit is not spinning and would not advance passed sensing, ran diagnostics found f2e1(stuck key), f9e1(long drain), and f7e5(shifter fault) error codes, unit shifts from agitate to spin, unit passed tachometer test, drain pump is not pumping, found impeller broken off of drain pump , unit needs new drain pump ; ordrng 1 WPW10276397 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Mentor, OH 44060

Dan H

Job Details: 01/13/2022

"Customer complaint that unit is not cooling, freezer section temperature at 42 degrees, fresh food section temperature at 54 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new compressor and evaporator , part is out of stock so not scheduling return appointment ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Cleveland, OH 44105

Marie V

Job Details: 01/13/2022

"Cc that it looks like the paint is going away on the tub. Verify tub, looks like is the clothes rubbing but no paint is coming off or pealing. Also cust had questions about unit. Explain the right amount of clothes and detergent, what to do when it goes off balance. Ran diag no error codes. Unit is working as designed. Op test ok"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5B

Near Mayfield Heights, OH 44124

Corina B

Job Details: 01/13/2022

"Replaced the control, sensor, gasket, nut and float. Ran a calibration no error codes. Opt test ok."

We serviced a

MAYTAG WASHER

Model MVWC465HW2

Near Elyria, OH 44035

David R

Job Details: 01/13/2022

"Replaced valves, found old valves had a crack in them. Tested hot and cold. Both good. Op test ok."

We serviced a

WHIRLPOOL RANGE

Model WFC150M0JB1

Near Elyria, OH 44035

David R

Job Details: 01/13/2022

"Cc unit not cooking or heating correctly, doesnt know how to calibrate. On this unit for calibration either hold the up/down arrow on temp/time. Hold until calibration number is displayed then can change up or down. Tested power, 240 coming in and 240 going to elements. Calibrated unit up by 10. Ran a bake cycle. After preheat let sit additional 5-10 mins. Tested. Temp tested around 360. Let customer know about how to calibrate. Good, op test ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5005KW0

Near Cleveland Heights, OH 44112

Corina B

Job Details: 01/13/2022

Replaced the shifter and lock. Leveled the washer. Ran a calibration. Advised cust 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent. Opt test ok

We serviced a

MAYTAG RANGE

Model MGR6600FZ2

Near Parma, OH 44134

Gabriel P

Job Details: 01/13/2022

Replace burner opt test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS

Near Beachwood, OH 44122

Jason N

Job Details: 01/13/2022

"Cc unit door not opening correctly. Found unit sitting too low and bottom of door rubbing on kickplate trim. Adjusted unit up slightly to clear. Door opening and closing properly. Op test good."

We serviced a

WHIRLPOOL SXS REFRIGERATOR

Model WRS322FDAW00

Near Cleveland Heights, OH 44118

Corina B

Job Details: 01/13/2022

Replaced the cams and door switch. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near Cleveland, OH 44128

Marie V

Job Details: 01/13/2022

"Cc that the unit started flickering and stuff started to get warm and ice melting but it stopped. When arrived took temps freezer is at -5 and fresh food is 32*. Verify what is set to, freezer was set at -5 and fresh food at 33*. All lights are working good, door switches are working. ALl connections at control are good. Called BJ ask me to call tech line. Called whirlpool tech line, they told me that if unit is working good while Im in the home I cant order parts, until I find whats wrong or catch it in the act, he said because is been working good to have cust plug unit into another outlet and see how it works if It does not happen is the outlet if they put it back on the same outlet they have to call an electrician not us. When told cust cc about UI not making a noise when you press the buttons. Verify all connections behind UI all good. Ordering Ui.All lights on unit are working as designed. ; ordrng 1 W11387387 (Ui)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Cleveland, OH 44128

Marie V

Job Details: 01/13/2022

"Cc that the left front burner is not lighting. Confirmed . Took burner off and inspected ignitor, is good, they are all sparking. Replaced the burner and adjusted ignitor. Started working properly. Op test ok"

We serviced a

WHIRLPOOL DRYER

Model WED6620HC1

Near North Ridgeville, OH 44039

David R

Job Details: 01/13/2022

"Replaced blower wheel, blower housing, pipe. Ran unit, has little buzzing from pipe. Found foil tape put on by other company on back of unit by vent. Removed. No buzzing sound. Tested out with heavy load of towels in, good. Op test ok. Talk to customer. Let me know that this has been happening since day one when installed. Installers tried to fix and unsuccessful. Vibration will happen for a while than go away. If still happens in future customer said they want someone else to look to see if anything else can be done. Also for them to contact whirlpool if needed."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ1

Near Chardon, OH 44024

Dan H

Job Details: 01/13/2022

"Installed new cooktop, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Olmsted Township, OH 44138

David R

Job Details: 01/13/2022

"Replaced all controls, UI, deli, main. Water is working from dispenser. Icemaker cycle and called for water. Good. Op test ok"

We serviced a

MAYTAG RANGE

Model MGR6600FZ3

Near University Heights, OH 44118

Jason N

Job Details: 01/13/2022

"Cc unit oven clicking, temperatures not correct. Customer stated unit oven seems to click more then it should, and temperatures seem to be off. Ran bake test to 350 degrees, good spark and ignition. Checked outlet for correct ground and polarity, checked good. Preheated to 350 degrees. Let cycle several times. Calibrated oven +10 degrees and let cycle several more times. Oven operation tested good, found no issues at this time."

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYY02

Near Cleveland Heights, OH 44106

Corina B

Job Details: 01/13/2022

Replaced the drain pan and light. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/13/2022

"Replaced bottom seal, ran cycle watched unit for 25 mins no leaks. Opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Westlake, OH 44145

Angel

Job Details: 01/13/2022

Cc that unit is squealing sometimes. Verified but could not hear the sound took apart unit and found that the belt was kind of worn and slipping on the pulley. Replaced belt and pulley everything else looked perfect tested unit and working as should. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Cleveland Heights, OH 44118

Manny

Job Details: 01/13/2022

"Replaced suspension rods provided by customer, 2 of the of the original rods were missing the bushings, opt test ok"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model UMV1160CS09

Near Strongsville, OH 44136

David R

Job Details: 01/13/2022

"Tested all functions and options. Good. Vent works, light works, put a cup of water in, heating, tested all options, good, turntable is good. Unit is working as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Strongsville, OH 44149

David R

Job Details: 01/13/2022

"Frost thing I did was took temps. FZ was showing around 3* and FF was ram ding from 38-39*. Replaced diffuser, control UI, ice door chute and bracket. Changed settings back to 8 hr defrost. Have temps set to 40* and 3*. Advised customer at least once a month to empty ice bin and clean. Give 24 hrs for all adjustments and monitor. Op test ok."

We serviced a

KITCHENAID RANGE

Model KGSK901SSS00

Near Shaker Heights, OH 44122

Jason N

Job Details: 01/13/2022

"Cc unit LF burner not lightingRan ignition test, found no sparking from any burner when LF valve is turned to light. All other burners will spark when turned to light. Unit needs ignition harness, LF ignition switch is open. Credit for pre Id part towards cost of harness, retrieved orifice holder for return. ; ordrng 1 9756822 (Ignition harness)"

We serviced a

MAYTAG WASHER

Model MVW6230RHW0

Near Shaker Heights, OH 44122

Jason N

Job Details: 01/13/2022

"Cc unit making metal screeching noiseRan diagnostics test, found drive belt slipping during spin test, unit needs drive belt. Replaced drive belt using truck stock part. Ran calibration and load test. No abnormal sound or belt slippage, op test good. ; used 1 WPW10006384 (BELT) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Grafton, OH 44044

David R

Job Details: 01/13/2022

"Cc unit will sometimes not agitate, will sit and drain water out, intermittently happening. Went through error codes F7E5 shifter fault. Ran diagnostics cycle. Did not agitate the first run through but did spin. Unplug. Let sit. Ran diagnostics cycle again, all components working as of now. Ran a normal cycle, same thing, did one agitate rotation. And stopped. Drained out. Looked underneath and found gearcase leaking. Leaked all over belt, cam and actuator. Washplate might have to be broken off. Will need gearcase, belt, cam, cap, actuator, hub and washplate. Giving estimate. Customer paid SVC only, do not order parts ; ordrng 1 WPW10006355 (Actuator) and 1 W11454734 (Gearcase) and 1 W11395618 (Cap) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10528947 (Hub) and 1 W10902814 (Washplate), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD5100HW0

Near Cleveland, OH 44130

Gabriel P

Job Details: 01/13/2022

Check exhaust thermistor and fuse they both good check harness is good check lid is good call bj senior tech he said if everything is checking good will need control and harness ordering ; ordrng 1 WPW10298258 (Harness) and 1 W11413571 (Control)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF606ESS01

Near Strongsville, OH 44149

Gabriel P

Job Details: 01/13/2022

Replace light opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Huntsburg, OH 44046

Dan H

Job Details: 01/13/2022

"Installed new sump assembly, op test good"

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD1821MS0A

Near Columbia Station, OH 44028

Gabriel P

Job Details: 01/13/2022

"Found a glass jamming drain pump,clear glass ran unit and it drain"

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Euclid, OH 44123

Corina B

Job Details: 01/13/2022

"Checked the thermostat jumped the wires, started heating. Plugged the wires back in, heating still. Cycling on and off properly. Called BJ could of been a loose wire. Opt test ok. Brought parts back for return."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near North Olmsted, OH 44070

Angel

Job Details: 01/13/2022

Replaced heater ran a test cycle. Opt test ok.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Wickliffe, OH 44092

Corina B

Job Details: 01/13/2022

CC that the unit is leaking. Confirmed. Found the heater is leaking service pointer W11540964to replace the heater. Office to reschedule appointment ; ordrng 1 W11537778 (Heater)

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 01/13/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL WASHER

Model MHW6630HC0

Near Aurora, OH 44202

Brian M

Job Details: 01/13/2022

Installed drawer and valves Ran test cycle OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Cleveland, OH 44113

Marie V

Job Details: 01/13/2022

This is a stackable unit. Will need second tech to take dryer out. ; schdld next appmnt for 1/19 WED !

We serviced a

WHIRLPOOL WASHER

Model MVWB850YGO

Near Rock Creek, OH 44084

Dan H

Job Details: 01/13/2022

"Customer complaint of ul error, ran diagnostics no error codes found, unit ran test cycle, unit is making loud grinding noise, found water and grease all over rotor and stator, unit needs new bearing , rotor , stator, and rps, customer does not want repair; ordrng 1 W10435302 (Bearing) and 1 WPW10419333 (Stator) and 1 WPW10178988 (Rps) and 1 280146 (Rotor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50ASH0

Near Cleveland, OH 44102

Marie V

Job Details: 01/13/2022

"Cc that the door wont close properly and that is leaking. Found that the unit has a washer and screws on the sides to install it. Water is goings though the washer and screw coming out on the unit, advise cust to not use until is repair. Unit will need caps for the side because I found the brackets to install unit. Unit does not need latch. Will bring latch back for return. Cust will install no need for tech to come back. ; ordrng 2 W10795980 (Caps)s"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Cleveland, OH 44111

Marie V

Job Details: 01/13/2022

"Cc that the unit is not working. Verify power, shows 120V at the outlet, does not shows 120v on unit. Verify continuity on power cord, is good. Used another outlet, unit started working. Advice cust to have an electrician come and take a look at it. Op test ok."

We serviced a

WHIRLPOOL DRYER

Model WGD70HEBW1

Near Conneaut, OH 44030

Dan H

Job Details: 01/13/2022

"Customer complaint That unit is not heating, found thermal fuse open , jumped out, unit heated, installed new thermal fuse, op test good ; used 1 3392519 () from stock"

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Madison, OH 44057

Dan H

Job Details: 01/13/2022

"Customer complaint that unit will not go into rinse cycle, ran diagnostics no error codes found , found hot and cold water lines reversed, corrected, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHV03

Near Brooklyn, OH 44144

Manny

Job Details: 01/13/2022

"Unit is missing door hinges, hinges screws and hinges cover, pantry drawer is missing door screws. Unit was wrapped in clear tape had to removed the tape and removed door to be able to get to serial sticker.; ordrng 2 WP67006908 (screw)s and 1 W10337647 (cover) and 1 WP67005956 (cover) and 2 WP8281196 (screw)s and 1 WP12963204ED (hinge) and 1 WP12963205ED (door hinge) and 6 12992403 (screw)s and 1 12999501 (shim-hinge) and 1 12999502 (shim-hinge)"

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Olmsted Falls, OH 44138

Gabriel P

Job Details: 01/13/2022

"Found heater open and thermistor ; ordrng 1 WP3387747 (Heater) and 1 WP8577274 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204DSS0

Near Solon, OH 44139

Brian M

Job Details: 01/12/2022

"Cc of no heat Found error for heater circuit open Ran test cycle found heater turning on Needs control Customer does not want to repair Took what he paid for parts and put towards svc; ordrng 1 W10866116 (cntrl-elec), used 2 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model LER8620PW0

Near Shaker Heights, OH 44122

Manny

Job Details: 01/12/2022

"Cc unit is completely dead, think is a fuse issue, checked incoming power and have proper power coming in, found thermal fuse open, replaced thermal fuse with T/S #wp3392519, ran normal cycle unit is operational and good heat.; used 1 WP3392519 (THERMAL FUSE), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 01/12/2022

"Installed heater OP Test Ok Heater bushings rotted out and caused a leak, damaged floor under dishwasher and floor joist in basement Took as many pictures as possible."

We serviced a

MAYTAG WASHER

Model MAV8551AWW

Near Avon Lake, OH 44012

Angel

Job Details: 01/12/2022

"Cc that unit is not doing the spin cycle. Verified by letting the unit fill and see if it agitated and then put it in to a spin cycle but would not spin did find the belt worn out but called BJ to see what he thinks and he said that it will need the thrust bearing kit as well. Ordering parts.; ordrng 1 12002213 (Thrust bearing kit) and 1 WP22003483 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5500XW2

Near Strongsville, OH 44136

Marie V

Job Details: 01/12/2022

"Cc that the lid lock was not working and it just blinking. Ran diag found error code F5E1 lid lock fault. Tilted unit found that gearcase is leaking oil. Explain cust and gave estimate for everything. Cust said go ahead with lid lock if dont find another washer soon will call back to continue with gearcase. Left estimate with cust.; ordrng 1 W11132267 and 1 W10721967 and 1 WPW10006384, used 1 W10404050 (LATCH), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Cleveland, OH 44103

Jason N

Job Details: 01/12/2022

"Cc unit not advancing past rinseCustomer stated load wouldnt stop rinsing and would not advance to spin. Ran diagnostics, found code f0e5 for offbalance load. Customer stated she was washing a quilt when issue started. No issues since that time. Ran auto cycle and calibration. All functions passed. Unit is level. Advised customer about load sizing. Unit is working as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Lorain, OH 44052

Angel

Job Details: 01/12/2022

Cc that unit is dispensing warm water. I verified and customer has water line hooked up to cold water and asked if they use it a lot and customer said that his wife does explained to customer that once you get water once with this unit its about all it has on the reservoir because its just a small quarter inch line and by the time you get more water its still warm because it goes by the temperature in the refrigerator and would have to give it couple of hours to let it cool. Unit is working as designed. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBW01

Near North Ridgeville, OH 44039

David R

Job Details: 01/12/2022

"Recovered refrigerant, replaced drier, pulled 28'vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, give 24hrs to return to normal temps, op test ok"

We serviced a

MAYTAG STACK W/D

Model LSG7806AAE

Near Madison, OH 44057

Dan H

Job Details: 01/12/2022

"Customer complaint that unit is not heating, found burner short cycling, found blower wheel broken, unit needs new coils and blower wheel ; ordrng 1 Y303836 (Blower) and 1 279834 (Coils), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Cleveland, OH 44135

Gabriel P

Job Details: 01/12/2022

Found motor not reaching rpm and two error F7E7 MOTOR UNABLE TO REACH TARGET RPM /F7E6 MOTOR FAULT ordering motor ; ordrng 1 W11497303 (Motor)

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Cleveland, OH 44135

Gabriel P

Job Details: 01/12/2022

Check diagnostic component no issue check heater is cycling on and off temp is good call senior tech bj but we couldnt duplicate issue unit working as design

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5PVEXWS08

Near Cleveland, OH 44135

Gabriel P

Job Details: 01/12/2022

"Found pan underneath unit crack and leaking gave estimate customer will not fix ; ordrng 1 WPW10614158 (Drip pan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near North Olmsted, OH 44070

Gabriel P

Job Details: 01/12/2022

"Found unit filling and draining but not pumping water motor just hums also found error code f4e3 wash motor faulty and other error but this one may trigger does extra error gave estimate customer will contact whirlpool for coverage ; ordrng 1 W10805015 (Motor), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Chagrin Falls, OH 44023

Brian M

Job Details: 01/12/2022

Installed mullion OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Fairview Park, OH 44126

Manny

Job Details: 01/12/2022

"Replaced thermal fix , ran normal cycle good heat. Opt test ok!"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Euclid, OH 44123

Corina B

Job Details: 01/12/2022

"CC that sometimes the unit will sense agitate the say finished. Ran diag no error codes. Ran an auto test, good. Ran a calibration. Checked underneath no oil leaking. Bolts to the rotor is tight. Unit is level. Cust using 1-2 tablespoons of he detergent and filling the drum half way. Working as designed. Advised cust to connect to the WiFi app. Plastic vent to dryer advised to replace with a semi rigid vent. Opt test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Willowick, OH 44095

Corina B

Job Details: 01/12/2022

"Replaced the fan. Opt test ng. Fa f5 still flashing. Ohmed out to wires, open. Replaced the wires, cleared codes started a calibration error code come up. Called t/l checked outlet, good. Properly polarized. sending over for engineering to do a follow up in next step. ; saved tckt"

We serviced a

MAYTAG WASHER

Model MHW6630HC0

Near Columbia Station, OH 44028

David R

Job Details: 01/12/2022

"Stacked unit. Cc unit not moving past sensing. No error codes. Found unit is not spinning, all other functions working. Went through manual diagnostics and will not spin. Followed techsheet. Voltage is good on filter, 120 input and output, page 16 motor circuit J6 inserted, unplugged connection, motor windings all text 15 ohms between the 3 connections. Calling techline went over findings, went over going through the tech sheet, no parts replaced yet. Documented, suggested replacing control ; ordrng 1 W11322883 (Control) and 1 W11316771 (Filter power), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model GSS25IYNPHFS

Near North Ridgeville, OH 44039

Marie V

Job Details: 01/12/2022

Cc that the door makes clicking noise when you open the door. Found that the right hand side door is too high and the wheel at the bottom pops out of place and makes the noise. Lowered door and leveled unit. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock

We serviced a

KITCHENAID DISHWASHER

Model KDPE234GPS0

Near North Olmsted, OH 44070

Marie V

Job Details: 01/12/2022

"Cc that the unit is not drying dishes, that they are cold . Ran diag found error code 7-1 no heat (Control programmed to disable heater but continue running cycles if it detects a water heating problem.) explain cust , to run hot water before starting a cycle."

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269VEM5

Near Euclid, OH 44132

Corina B

Job Details: 01/12/2022

"CC that the unit is not cooling. Confirmed. No fans, compressor are running. The lights are working. The ui is dead. Unplugged the unit not turning on. Will need a main control. ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4709PAB1

Near Madison, OH 44057

Dan H

Job Details: 01/12/2022

"Customer complaint that unit is not cleaning dishes properly, found some debris in chopper blade filter, cleared, ran test cycle with glasses upright in racks, glasses filled, op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KFXS25RYMS4

Near Mayfield, OH 44143

Corina B

Job Details: 01/12/2022

"CC that the unit is not making ice. Checked the temp 37* Fz 6*. Unit is in a defrost. Ice maker not cycling. Replaced the ice maker from t/s. Cycled ice maker. Opt test ok. One ice maker was broken. Had surplus on another one, took pictures. ; ordrng 2 W10882923 (Ice maker)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ05

Near Fairport Harbor, OH 44077

Dan H

Job Details: 01/12/2022

"Installed new filter mount, op test good"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Parma, OH 44130

David R

Job Details: 01/12/2022

"Replaced float switch. Found tray full of water, water hose leaking causing build up. Tightened and corrected, good. Op test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Richmond Heights, OH 44143

Jason N

Job Details: 01/12/2022

"Cc unit making cracking noise when door is closedFound source of sound to be plastic clicking noise originating from door latch when door is closed. Did not see any physical damage or abnormal operation from latch, just a louder then usual sound. Ordering door latch assembly. ; ordrng 1 W11412299 (Latch)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Aurora, OH 44202

Brian M

Job Details: 01/12/2022

"Cc no water entering Found valve getting power but not opening Needs valve ; ordrng 1 W11434044 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Windham, OH 44288

Brian M

Job Details: 01/12/2022

Cc unit will not agitate Actuator is the cheap plastic one Replaced using truck OP Test Ok ; used 1 W10913953 (ACTUATOR) from stock

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM02

Near Westlake, OH 44145

Manny

Job Details: 01/12/2022

"Replaced parts listed, opt test ok advise customer to allow 12 to 16 hours for temp to equalize."

We serviced a

KITCHENAID DISHWASHER

Model KDTE334GPS0

Near North Ridgeville, OH 44039

Angel

Job Details: 01/12/2022

Replaced main control board ran a test cycle. Opt test ok.

We serviced a

MAYTAG DISHWASHER/B-IN

Model MDB7749AWM1

Near Shaker Heights, OH 44120

Jason N

Job Details: 01/12/2022

"Cc unit display does not power onFound no power to control. Checked control bimetal, found bimetal is open again. Bimetal opened during cycle, water still in the bottom of tub. Jumped out bimetal, ran cancel drain to empty tub. Checked for loose wires or signs of heat. Called wp techline, Andy, asked if previous technician installed entire bimetal kit, advised they did not, just switched out bimetal. Andy stated must install entire kit with new harness. Reordering bimetal kit, still under warranty ; ordrng 1 W10258275 (Bimetal)"

We serviced a

MAYTAG WASHER

Model MVWB835DW3

Near Elyria, OH 44035

Gabriel P

Job Details: 01/12/2022

Ran rinse and spin no noise heard ran it with a load no noise advise to monitor also found coin between agitator advise to clean pockets

We serviced a

GE DRYER

Model DCVH515EF0WW

Near Mentor, OH 44060

Dan H

Job Details: 01/12/2022

"Installed new pulley, belt, and upper slide bearing, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Broadview Heights, OH 44147

David R

Job Details: 01/12/2022

"No ice or water dripping since 1/3/22. No ice blocking. Replaced ice shoot, UI and ice door. Op test ok"

We serviced a

MAYTAG REFRIGERATOR

Model MBF1958XEQ1

Near Rocky River, OH 44116

Marie V

Job Details: 01/12/2022

"Cc that the freezer handles is off. Gave estimate, corrected issue. op test ok.; used 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADW1

Near Rocky River, OH 44116

Marie V

Job Details: 01/12/2022

"Cc that the unit has mold inside. And that she ran several cycles to clean it, but still some mold. Ran diag found error code F6e6 cool water . Looked up is Hooke up to hot . Explain cust to run the hot water at the sink before starting a cycle, that will help unit not to create mold. Soap needs 125* of hot water to properly dissolve. Also explain cust that rinse aid help keeping unit clean, also she wanted a new filter, gave estimate to deliver the filter, she said she will keep hers. Unit is operating as designed. Op test okDo not order parts.; ordrng 1 W10872845 (Filter 35.56), used 1 SHIPPING 22.00 (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM01

Near Mayfield Heights, OH 44124

Corina B

Job Details: 01/12/2022

CC that the ice maker arm fell off and there is water on the bottom of the freezer. Confirmed. Re attached the arm to the ice maker. Found a service pointer. ; ordrng 1 W11190084 (Drain tube)

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Kent, OH 44240

Brian M

Job Details: 01/12/2022

Installed heater and panel Ran test cycle OP Test Ok

We serviced a

KITCHENAID RANGE

Model KSGG700ESS0

Near Strongsville, OH 44136

Angel

Job Details: 01/12/2022

"Cc that unit keeps having the F2E0 error code key pad connection. Verified all connections and were properly connected also checked diagnostics and found the F2E0 error code and the F2E1 stuck key will need ui control replaced. Ordering part.; ordrng 1 WPW10453983 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Strongsville, OH 44136

Angel

Job Details: 01/12/2022

Cc that unit starts squeaking when it starts to agitate. Verified underneath unit and found that the cam was stripped cleaned out shaft and replaced cam and pulley with new one tested unit. Opt test ok.; used 1 W10721967 (PULLEY) from stock

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Mentor, OH 44060

Dan H

Job Details: 01/12/2022

"Customer complaint that unit is not washing properly, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"