Local Reviews

Fred's Appliance Service Rated 4.8 out of 5 stars based on 8430 customer reviews

Jeff M.

Jeff M.

REFRIGERATOR KENMORE 596.652344 The unit isn’t keeping cool I found the coils a little dusty and the dampener control will not stay open for more than a minute. Needs new damper control. Unfortunately the model number will not come up on any site. Look up a part regardless customer forgot Black Friday is coming up she would buy a new fridge

Near Harbor Creek Dr, Mentor-on-the-Lake, OH 44060
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SMYW05 I was unable to duplicate sound unit tested good

Near Chillicothe Rd, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBSD608ESS00 Installed control board Verified functionality of components using diagnostic test modeOP TEST OK

Near Pepper Creek Dr, Pepper Pike, OH 44124
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 10641152210 Fridge temp 34 degrees freezer temp 6 and 14 degrees found unit in garage advise customer how it works on garage

Near Westhaven Ln, Rocky River, OH 44116
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Installed switch, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Dursley Ct, Solon, OH 44139
Dan H.

Dan H.

GAS RANGE MAYTAG MGRH752CDS "Customer complaint that oven shuts off and control goes blank, called whirlpool techline on previous visit, techline said that it could only be the control, control is recieving 120vac when it goes blank, watched unit bake for an hour, oven maintained temperature, display never went blank, unable to duplicate the problem"

Near Opalocka Dr, Chesterland, OH 44026
Dan H.

Dan H.

MICRO OVEN MAYTAG MMV4205DS3 "Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good"

Near Renaissance Ct, Chagrin Falls, OH 44023
Dan H.

Dan H.

HOOD KITCHENAID KVWB606DSS1 "Installed new controls, op test good"

Near McFarland Ridge, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MHW5500FW1 "Customer complaint of error code, ran diagnostics found f3e1(water level system error) and f8e1(long/no fill) error codes, found both hot and cold water supply valves turned off, turned valves on , ran test cycle, unit completed test cycle, started normal wash cycle, unit filled and advanced to agitation, op test good"

Near W Parkway Blvd, Aurora, OH 44202
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not filling with enough water, started normal wash cycle , unit filled to normal water level, unit is operating as designed"

Near Devon Pond, Aurora, OH 44202
Dan H.

Dan H.

DRYER WHIRLPOOL WGD9400ST0 "Customer complaint of loud squealing, found older pulley seized, installed new idler pulley, op test good ; used 1 279640 (IDLER PULLEY) from stock"

Near May Ct, Chagrin Falls, OH 44022
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint of frost build up in freezer section, no frost found, all door gaskets are sealing, unit is operating as designed"

Near Brittany Woods Dr, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW1 Unit tested ok on arrival. Shifted ok. Agitated and spun ok. Had error for motor fault. Unit had not shifted from agitate to spin. Replaced actuator from truck stock. Ran calibration cycle. All tested ok.; used 1 W10913953 (ACTUATOR) from stock

Near Harding Ave, North Ridgeville, OH 44039
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRS970CIDH00 "Ice maker tray is cracked, thermistor wire is broken. Replaced ice maker from truck stock. All tested ok.; used 1 W10873791 (ICEMAKER) from stock"

Near John Rd, Olmsted Falls, OH 44138
David R.

David R.

WASHER ROPER RTW4516FW2 "No error codes, ran through automatic service mode, passed. Ran through manual test mode in low spin and agitation, passed. Op test ok."

Near Oak Point Rd, Lorain, OH 44053
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRFF305ESS00 The dampener control is not opening or closing the control thinks it’s continuously closing it is getting power is new damper control; ordrng 1 WPW10594329 (DAMPENING CONTROL)

Near Mayfield Rd, Chesterland, OH 44026
David R.

David R.

DRYER WHIRLPOOL WED4815EW1 "Long vent to outside. Unit itself is heating perfectly. Set on time dry, temp on high, unit is cycling at 189*F from the back when not vented to wall. Op test ok."

Near Stoney Brook Dr, Elyria, OH 44035
David R.

David R.

DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer had to pull door to the left and then push it in for it to stay closed. Looked underneath, the feet to the dishwasher came off the wood. Adjusted feet. Op test ok."

Near Sherman St, Elyria, OH 44035
Dan H.

Dan H.

DRYER WHIRLPOOL MEDX655DW1 "Customer complaint that timer is not working and unit only has high heat, found timer motor not moving, timer motor is recieving 120vac, unit needs new timer ; ordrng 1 WPW10642928 (timer 71.48), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wexford Dr, Solon, OH 44139
Corina B.

Corina B.

WASHER MAYTAG MAH3000AWW CC that there is a noise when it’s in a spin cycle. Started a spin cycle found the bearings are worn. Will need new bearings. The bearings are no longer available.

Near Norwood Rd, Shaker Heights, OH 44122
Brian M.

Brian M.

WASHER CROSLEY CAW11544EW1 Installed listed partRan auto test and calibrationOP TEST OK

Near E Monroe Cir, Jefferson, OH 44047
Paul P.

Paul P.

RANGE WHIRLPOOL KSGG700ESS0 "Parts paid for. Installed board fan in oven and tested, fan and oven operating properly now.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W 67th St, Cleveland, OH 44102
Paul P.

Paul P.

WASHER WHIRLPOOL WTW4816FW2 "Obtained proof of purchase. Found bolt in agitator a little loose. Tightened down agitator, washer is now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Edgehurst Dr, Brook Park, OH 44142
Macaulay G.

Macaulay G.

REFRIGERATOR AMANA ART106TFDW01 Compressor has open winding. Office to order compressor.; ordrng 1 W10507886 (compressor)

Near Front St, Berea, OH 44017
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL KRFC704FSS00 Dispenser door was frozen and clogged. Office to order separator and dispenser flap.; ordrng 1 W11189145 (DISPENSER DOOR FLAP) and 1 W11204892 (SEPERATER)

Near York Rd, North Royalton, OH 44133
Paul P.

Paul P.

REFRIGERATOR MAYTAG MSF22D4XAW00 "Checked refrigerator, found drain clogged/froze up. Installed drain heater loop to help keep drain from freezing up. Refrigerator now operating properly. Set down mitigation mat."

Near Lanyard Dr, Parma, OH 44129
David R.

David R.

WASHER MAYTAG MVWB855DC "No error codes. Went into service mode. Ran slow and high spin, ran slow and fast agitate, ran drain pump. Everything is test fine. Back left leg on unit completely snapped off. Needs new leg. Ordering leveling legs.; ordrng 2 WPW10687506 (leveling leg)s"

Near Oak Point Rd, Lorain, OH 44053
David R.

David R.

DRYER WHIRLPOOL PDGT910AWW Replaced timer knob. New lint screen was broken during delivery. Ordering new lint screen. *Customer can put in. No return.; ordrng 2 WP37001142 (filter- li)s

Near Root Rd, Lorain, OH 44052
Paul P.

Paul P.

DISHWASHER MAYTAG MDB6769PAS4 "Installed pump assembly. Note the drain goes to the basement, will need run to the kitchen sink drain above the inlet level to work 100 % properly. Office please run CC on file."

Near Wood Ave, Parma, OH 44134
David R.

David R.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Customer said Freezer side hasn’t been cooling since delivered about a week ago. Lost lots of food. Freezer is 65*F. FF is working, top shelf 50*F and 47*F. Dents in door from swinging open, not leveled when delivered. No frost on Freezer Evap. Ordering doors, compressor and freezer Evap.*Needs sealed system techCustomer scheduled 11/14/18 but to call after that repair whenever doors arrive. ; ordrng 1 LW10728959 (dor-fip) and 1 LW10771436 (dor-fip) and 1 W10779331 (compressor) and 1 WPW10239732 (evaporator)"

Near Case Rd, North Ridgeville, OH 44039
Corey L.

Corey L.

RANGE WHIRLPOOL WFG540H0ES1 "Installed new door trim, op test good"

Near Lancaster Rd, South Euclid, OH 44121
Corey L.

Corey L.

WASHER WHIRLPOOL LSB6400LW1 "Installed springs, op test good"

Near Granger Rd, Cleveland, OH 44125
David R.

David R.

RANGE WHIRLPOOL WFG550S0HZ "Called customer, said he got rescheduled for next Tuesday 11/13/18; saved tckt"

Near French St, Berea, OH 44017
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRSC503ESS00 "Replace UI and control ,opt test ok"

Near Century Ln, Avon, OH 44011
Corina B.

Corina B.

RANGE WHIRLPOOL WGG755S0BS01 "CC that the front left burner knob does not turn. Found the lt knob stuck on. Will need a new valve. Called SM to order part. ; ordrng 1 WPW10206288 (valve-brnr 9015), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Livingston Rd, Cleveland, OH 44120
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KBSD608ESS00 "Found filter not in all the way,put it in all the way in show customer opt test ok"

Near English Turn, Avon Lake, OH 44012
Paul P.

Paul P.

M/W CONVECTION WHIRLPOOL WMH31017HS2 "Microwave tested, shorted out at boards. Office to order filter board and control board. ; ordrng 1 W10422269 (filter) and 1 W10892389 (cntrl-elec)"

Near Lakeland Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

DISHWASHER WHIRLPOOL WDF130PAHW0 Found pieces of glass in drain pump. Removed op test good

Near Sutherland Ct, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW8040DW4 Found a f6e2 error. Miss communication between ui and main control. This washer was replaced by Lowes and the previous washer had the same code. Parts were not available at the time and wpl eventually sent both w11182868. And 1-w11125152 to cust. Replaced both on new washer ( same part numbers needed). Op test good. Advised customer to replaced gfi outlet as this may be creating electrical noise causing this issue.

Near Brakeman Rd, Painesville, OH 44077
Paul P.

Paul P.

DISHWASHER GE PDT750SSF2SS Start button not operating properly on dishwasher. Office to order user interface and cover console.; ordrng 1 WD21X21922 (kit service ui lcd c) and 1 WD34X20221 (bezel & cvr console)

Near Park Dr, Brook Park, OH 44142
Arthur V.

Arthur V.

DRYER HOTPOINT NBXR453EV0WW Found motor froze solid. Needs motor and front bearing kit. Unit not worth repairing. Cust does not want repaired

Near Canterbury Dr, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXW01 Installed new part unit op tested good

Near E 216th St, Euclid, OH 44123
Paul P.

Paul P.

DISHWASHER KITCHENAID KDTE254EBL2 Drain hose from dishwasher to disposal has leak. Office to order drain hose.; ordrng 1 WPW10545278 (hose-drain)

Near Orchard Blvd, Parma Heights, OH 44130
Jeff M.

Jeff M.

MICROWAVE WHIRLPOOL WMH31017HZ Support nut missing I had one ; used 1 W11122643 (SUPPORT NUT) from stock

Near Mentor Ave, Mentor, OH 44060
Paul P.

Paul P.

WASHER WHIRLPOOL WTW8040DW3 "Took picture of proof of purchase. Washer gear case grinding, and inlet valve excessive noise. Office to order gear case and inlet valve.; ordrng 1 W10811956 (drum assy) and 1 W11220230 (INLET VALVE)"

Near Carol Dr, Independence, OH 44131
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FGHS2342LF7 "Replaced ice maker. It cycled and filled. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ohio Ave, Ashtabula, OH 44004
Arthur V.

Arthur V.

DRYER CROSLEY CGD126SDW2 Found vent crushed causing unit to overheat also Found vent goes thru second floor to roof also causing long dry times. Cust to call maintenance to clean vent unit is working properly.

Near Glover Dr, Ashtabula, OH 44004
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDTE254ESS Install new parts customer still very mad at the fact that it’s not registering 40 dB I do have a decibel meter on my iPad the dishwasher registers a 45 dB. Customer still wants the dishwasher to be quieter I explained on his house resting is 45 dB his house is not that quiet 40 dB is in a perfect scenario

Near River Rd, Perry, OH 44081
Robert A.

Robert A.

WASHER GE GTW485ASJ1WS "Installed adj and base, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Dursley Ct, Solon, OH 44139
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Installed new part unit op tested good. Except for the water line it is split needs new water lines; ordrng 1 WPW10279882 (WATER LINE) and 1 WPW10279884 (WATER LINE)

Near Russell Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

DRYER WHIRLPOOL WED8500DW4 "Removed sock from blower wheel, reset cover and lint trap, op test ok"

Near Kelly Ave, Rootstown, OH 44272
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Spray arm fell off broken in half customer can install ; ordrng 1 WPW10498900 (SPRAY ARM)

Near Park E Dr, Beachwood, OH 44122
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 New door damaged see pic. Need to reorder. Talked to Craig who knows to call us when it arrives. ; ordrng 1 LW10648584 (dor-fip)

Near Mentor Ave, Willoughby, OH 44094
Robert A.

Robert A.

RANGE HOTPOINT RGB525DEH3WW "Cust states that gas line behind unit was tightened, but fd said unit is giving off co, checked oven, set bake, flame is bright blue, good, working as designed, suggest cleaning oven, op test ok"

Near Horning Rd, Kent, OH 44240
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 "Cycled i/m, not calling for water, replaced i/m, cycled and filled, op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"

Near Sunrise Dr, Kent, OH 44240
Jeff M.

Jeff M.

DISHWASHER AMANA ADB1400AGW0 The unit isn’t heating the heating Circuit tested good the unit needs a new control ; ordrng 1 W10906422 (CONTROL )

Near Mentor Ave, Mentor, OH 44060
Brian B.

Brian B.

REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Replaced ff gasket. Lubricated with petroleum gel. Adjusted feet so doors close properly. Op test ok.

Near W 226th St, Fairview Park, OH 44126
Brian B.

Brian B.

DISHWASHER MAYTAG MDB4949SDE3 "Installed new gasket using silicone sealant. Ran diag test cycle, op test ok."

Near Mc Kinley Ave, Lorain, OH 44055
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DWH4 Customer had a recording of the noise the dishwasher was making. I was unable to duplicate the noise but the noise in the recording is coming from the dishwasher I ran diagnostics I was unable to duplicate the noise of the customer has multiple recordings of the dishwasher making the sound. Unit needs a new sump assembly and main control ; ordrng 1 W10909702 (CONTROL ) and 1 WPW10605057 (WPW10605057)

Near Applewood Ct, Mentor, OH 44060
Brian B.

Brian B.

MICROWAVE MAYTAG MMV4205FZ3 "Removed unit from cabinet. Replaced listed parts. Tested micro, reinstalled in cabinet. Op test ok."

Near Doe Crossing, Lorain, OH 44053
Brian M.

Brian M.

REFRIGERATOR AMANA AFD2535DEQ4 "Cc ice build up in bottom of freezerFound ice on bottom front of freezer compartment Found small gap in bottom of freezer door gasketRemoved, and steamed freezer door gasket"

Near Sutton Pl, Chardon, OH 44024
Arthur V.

Arthur V.

WASHER CROSLEY VAW3584GW1 Found 120 v to control. No response no light. Needs control ; ordrng 1 W11170317 (CONTROL )

Near W 9th St, Ashtabula, OH 44004
Jeff M.

Jeff M.

DRYER ADMIRAL HTDX100EM8WW "The timer shaft is broken the timer knob is broken cust will buy new est.; ordrng 1 WE1M652 (timer knob) and 1 WE4M532 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Kirtstone Terrace, Painesville, OH 44077
Brian M.

Brian M.

RANGE WHIRLPOOL WGG745S0FS02 Installed glass OP TEST OK

Near Laurel Ln, Valley View, OH 44125
Brian M.

Brian M.

WASHER MAYTAG MVWB725BW0 "Cc unit displays LF codeFound hot water valve turned off from wall supplyRan auto test, hot water only trickling in when in diagnosticsCustomer has other in line water valves from water tank, had customer check valve. Valve was only halfway open.Ran autotest again , OP TEST OK"

Near Judson Dr, Cleveland, OH 44128
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT780SAEM2 Cc of dishwasher not draining Found drain pump humming not spinning Removed water dropped pump Found glass in pump Removed glass Ran test cycle OP TEST OK

Near Milton Rd, University Heights, OH 44118
Brian M.

Brian M.

RANGE GENERAL ELEC PB930SJ1SS Installed element OP TEST OK Handle was never ordered Customer no longer wants does not want to have to pay for handle

Near University Pkwy, University Heights, OH 44118
Robert A.

Robert A.

RANGE WHIRLPOOL WFE515S0EW1 "Cc door not closing correctly, found hinges bent, needs hinges; ordrng 1 WPW10299224 (HINGE) and 1 WPW10299227 (HINGE)"

Near Jameson Dr, Kent, OH 44240
Brian M.

Brian M.

RANGE WHIRLPOOL WFG32QM0BS3 Customer will email pop Installed listed partsOP TEST OK

Near Terrace Rd, East Cleveland, OH 44112
Robert A.

Robert A.

MICROWAVE WHIRLPOOL WML55011HS "Installed mounting nuts, op test ok"

Near Chagrin River Rd, Chagrin Falls, OH 44022
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Found ff at 32 deg, set at recomended, per pointer needs control kit, unable to get into diagnostics, needs control kit; ordrng 1 W10884375 (SERVICE KIT)"

Near S Pearl St, Kent, OH 44240
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found middle door not sealing. Adjusted door seal. All tested ok.

Near Pearl Rd, Strongsville, OH 44136
Robert A.

Robert A.

REFRIGERATOR WHIRLPOOL WRX735SDHW00 "Found back of ice bin damaged, not making contact with auger, needs binCust to install; ordrng 1 W11185686 (BIN)"

Near Cherry Park Oval, Aurora, OH 44202
Robert A.

Robert A.

STACK W/D GENERAL ELEC GTUP270EM5WW "Unit starts and stops, ran diognostics, control fault, needs control; ordrng 1 WH12X10586 (CONTROL)"

Near S Spring Valley Park Dr, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Unit not keeping proper temperatures in fresh food compartment. Found fresh food evaporator thermistor open. Replaced thermistor from truck stock. All tested ok.; used 1 W10902214 (THERMISTOR) from stock

Near Edgeview Lane, Strongsville, OH 44149
Macaulay G.

Macaulay G.

DISHWASHER WHIRLPOOL WDT720PADM2 Found no issues. Instructed on proper use.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock

Near Council Bluff, Strongsville, OH 44136
Corina B.

Corina B.

DISHWASHER WHIRLPOOL KDFE104DSS5 CC that the unit turns on by itself. Ran diag no codes. Will need a new UI. Customer does not want to repair at this time

Near Mercer Ln, Brecksville, OH 44141
Corina B.

Corina B.

WASHER WHIRLPOOL MVWC565FW1 "CC that the unit does not lock. Ran diag F7E1 – BASKET SPEED FAULT,. Checked the capacitor no deflection either way, will need a new capacitor. Called SM to order parts. ; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (Capacitor )"

Near Maplewood Ave, Maple Heights, OH 44137
Corey L.

Corey L.

WASHER WHIRLPOOL WTW5000DW2 "Installed new control, calibrated unit, started normal wash, unit sensed and filled, unit advanced to wash, op test good"

Near Terminal Ave, Cleveland, OH 44135
Brian M.

Brian M.

RANGE WHIRLPOOL GY397LXUQ04 Cc that indicator lights flickering Found burner indicators on but flickering not solid the whole time Needs indicator lights replaced ; ordrng 2 WP74004153 (light- ind)s

Near Turney Rd, Bedford, OH 44146
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint of no cool in fridge and making a buzzing sound, temp in ff was 61, frz was 01, found ff evap frozen, ff evap fan hitting built up ice, cleared ice, found thermistor in the wrong location, corrected thermistor position, op test good"

Near W 48th St, Cleveland, OH 44102
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 CC that there is a loud noise. Ran diag found the motor to the fan is rattling. Will need a new fan blade and motor.

Near City View Dr, Cleveland, OH 44113
Brian B.

Brian B.

DRYER MAYTAG MEDB765FW0 "CC that clothes are not drying on normal cycle and machine is shutting off too soon. ran diag, no codes.. Ran test cycle with towels. Checked airflow on outside of house. Very little airflow. Customer has a vent booster in long vent run, but it is too small and there is very little airflow on outside of house. Checked heat, heating properly. Advised customer that if load is too small, clothes will not contact sensor and machine will shut off after just a few minutes. Also, fabric softener sheets are still getting caught under outlet grill by filter. Plastic grill is warped. Office to order part. R/s per customer req. ; ordrng 1 W11086603 (OUTLET GRILL)"

Near Landings Way, Avon Lake, OH 44012
Macaulay G.

Macaulay G.

WALL OVEN KITCHENAID K0DE500EBS Front door glass is shattered. Office to order door glass.; ordrng 1 W10772815 (glass-door)

Near Pearl Rd, Strongsville, OH 44136
Brian M.

Brian M.

DBL WALL OVEN FRIGIDAIRE FGET3065PFD "Cc bottom oven not cooking food correctly, not hot enoughRan bake test, no heat from bottom bake elementFound burnt terminal on element, element resistance tested ok @ 25 ohmsWired in new connector Ran test bake again, element heatedOP TEST OK"

Near Runnymede Blvd, Cleveland Heights, OH 44121
Corey L.

Corey L.

WASHER WHIRLPOOL AED4475TQ1 "Customer complaint dryer will not start, turned dial to the left to timed dry, unit started, customer stated he turns only to the right, I tried to the right, it did not start, found several dead spots on the timer, unit will need a new timer, quoted, customer does not want repair at this time"

Near Mabel Ct, Cleveland, OH 44113
Brian M.

Brian M.

MICRO OVEN GENERAL ELEC JVM6175DF1BB Installed listed partsOP TEST OK

Near Sanford St, Painesville, OH 44077
Gabriel P.

Gabriel P.

RANGE KITCHENAID KSEG700ESSO "Replace new blower opt test ok,the original one was bad service matter told me replace it all good ; used 1 W11107275 (FAN-BLWR 103.60) from stock"

Near Longbeach Pkwy, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KSRG25FKWH03 "CC that the unit is not cooling. Found the settings at 3 and 3. Temp in the ff 56. Will need a new thermostat. Called SM to order part ; ordrng 1 W11088945 (thermostat 9216), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Firethorn Dr, Seven Hills, OH 44131
Jeff M.

Jeff M.

DISHWASHER GE GDF520PGD1WW The unit tested good good for me I tuned the unit on and off about 20x op tested good. Cust told me the landlord called the office and gave them there cc info

Near Travis Dr, Madison, OH 44057
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Cust showed pop, sent pic. CC that the ff is not cooling. Ff 37 fz -5. Theme temp is sent at the coldest setting. The evap was covered in a solid block of ice. Checked the heater, good. Bimetal, good. Will need a thermostat and control. Called SM to order part. ; ordrng 1 4388931 (timer,defrost adapt) and 1 WPW10511937 (thermostat)"

Near Clearview Ave, Parma, OH 44134
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Customer complaint ice maker not working and ice built up on top left of fridge, confirmed velero seal has ice frozen around it, water valve is slowly leaking, ice maker water fill test did not let water enter ice maker, unit needs water valve, and seals; ordrng 1 W10673884 (SEAL) and 1 W11126056 (ADAPTER) and 1 WPW10341329 (WATER VALVE)"

Near Westhaven Ln, Rocky River, OH 44116
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Customer complaint fridge seal came out of door channel on top, confirmed, reseated seal in channel all the way around, op test good, customer looking for pop and will get another from Lowe’s, showed tech credit card statement, unit is covered, customer to get a hold of us, leaving job open; saved tckt"

Near Woodward Ave, Lakewood, OH 44107
Corey L.

Corey L.

WALL OVEN WHIRLPOOL WOS51EC0AS04 "Customer complaint oven is dead it does nothing, customer said it happened after three consecutive self clean cycles, confirmed, power is to the unit, found fuse open and fixed thermostat open, unit needs thmst and fuse, took preid’d parts; ordrng 1 WP4449751 (THERMO FIXED) and 1 WPW10545255 (TS FUSE)"

Near Halstead Ave, Lakewood, OH 44107
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFE505W0HZ0 wrong part ordered by technician (av). Please order correct part. Please ship control to Customer lives out if town and will call when he recieves the part Talked to SM ; ordrng 1 W11175520 (CONTROL )

Near Lake Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

RANGE MAYTAG MGT8720DS03 "Found 120 v to control but no response. Needs main control ; ordrng 1 W10879697 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Main Rd, Conneaut, OH 44030
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found light flickering. Needs led bd ; ordrng 1 W10830288 (cntrl-elec)

Near Kimball Dr, Madison, OH 44057
Robert A.

Robert A.

WASHER GE GTW460ASJ7WW "Installed belt, ran drain and spin, op test ok"

Near Hewins Rd, Garrettsville, OH 44231
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFC310S0EW1 Found unit needs both oven door hinges. Right side popping closed. ; ordrng 2 WPW10299224 (hinge-door)s

Near E Main St, Madison, OH 44057
Arthur V.

Arthur V.

DRYER MAYTAG MEDC300BWO Found open thermal cut off. Replaced with truck stock. Op test good. Advised customer about fire hazard with foil style vents. ; used 1 279816 (CUTOFF) from stock

Near Hoose Rd, Mentor, OH 44060
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG540H0ES1 Replaced erc and temp sensor. Took core for return. Customer to monitor

Near Heatherglen Drive, Mentor, OH 44060
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Found water inlet stripped needs tube and handle ; ordrng 1 W11162040 (TUBE FILTER INLET) and 1 W11172792 (HANDLE BLACK )

Near Mentor Ave, Mentor, OH 44060
Arthur V.

Arthur V.

WASHER WHIRLPOOL WTW4616FW1 Ran diagnostics getting one error code f0e5 off balance load detected. Unit is draining properly. Ran auto cycle. Unit passed. checked underneath for any wear on shield etc. all good. Cleared error code and recalibrated washer. Op test good. Could not duplicate issue

Near Georgetown Lane, Madison, OH 44057
Arthur V.

Arthur V.

RANGE FRIGIDAIRE FGF368GBA Found 120 v to control no response. Needs control and overlay Est = 79.95 sc. 18.99 shipping. 98.00 labor. 1-5304509983@97.58. And 1-316419141@18.91. Total est = 335.37. Customer to decide later if repair is wanted.

Near Oldsmar Ave, Madison, OH 44057
Arthur V.

Arthur V.

DISHWASHER MAYTAG MDB8959SFZ4 Replaced both upper track assy. Let cycle for 15 min. No leaks. Left leak mat

Near Walnut Blvd, Ashtabula, OH 44004
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFC310S0EW1 Found unit needs both oven door hinges. Right side popping closed. ; ordrng 2 WPW10299224 (hinge-door)s

Near E Main St, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR GE GTS22JBPBRWW Replaced evap fan motor and cleared ice from air chamber. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Stanhope-Kelloggsville Rd, Jefferson, OH 44047
Corey L.

Corey L.

MICRO OVEN IKEA IMH16XWS4 "Installed new door, op test good"

Near Scarborough Rd, Cleveland Heights, OH 44118
Corey L.

Corey L.

RANGE WHIRLPOOL WGG755S0BH01 "Insta,led new left rear burner valve, op test good"

Near S Taylor Rd, Cleveland Heights, OH 44118
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS325SDHB01 Found water inlet stripped needs tube and handle ; ordrng 1 W11162040 (TUBE FILTER INLET) and 1 W11172792 (HANDLE BLACK )

Near Mentor Ave, Mentor, OH 44060
David R.

David R.

DRYER MAYTAG MEDB835DW "Customer said they were only getting heat on bedding cycle. Tried bedding, no heat. Switched over to normal cycle and got heat. Cleared out a lot of debris in lint trap and from vent outside. Separated dryer from wall vent. Tested heat coming from unit itself, good. After cleaning, checked heat coming from unit and going outside on every setting. Good. Op test ok."

Near OH-18, Wellington, OH 44090
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL MFD2561HES "Cc control not responding to adjustments, cooling sometimes inconsistent Found control board unresponsive to changing temperatures, not reading correct temp, setting off temp. Alarm.Also found damper door broken away from motor assembly. Ordering control board, damper control, and harness.; ordrng 1 12002355 (thermistor kit) and 1 67005417 (harns-wire) and 1 WP67003903 (control- d) and 1 WPW10207861 (cntrl-elec)"

Near Leroy Center Rd, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRT771REYW00 Cc of water sounding like a machine gun Found water line cracked at valve Cut line and repositioned Ran 4 gallons of water OP TEST OK

Near Main St, Painesville, OH 44077
Brian M.

Brian M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not draining Found water standing in unitChecked drain valve function, ok.Drained water using vac thru the drain line, draining slowlyRemoved drain line, found debris stuck in connection on back on unit, removed and retestedOP TEST OK"

Near Ellison Creek Dr, Painesville, OH 44077
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KRFC300ESS01 Installed listed partsOP TEST OK

Near Carole Dr, Mentor, OH 44060
Brian M.

Brian M.

REFRIGERATOR FRIGIDAIRE NFTR18X4LW4 Cc that fridge door Pops open Found freezer full of frost door not sealing Could not find a problem with fridge door Found that the liner and frame there was a ton of gabs on upper frame Sealed frame with silicone Advised customer that it will take 48 hours to change temps Advised that fridge was leaning way to far to the right needs a shim Wheels are busted and will not adjust ; used 1 WP482338 (SILICONE4026) from stock

Near Beechwood Dr, Kirtland, OH 44094
Brian M.

Brian M.

WASHER WHIRLPOOL WFW9150WW01 Cc That unit not spinning well Ran multiple auto test unit is working as designed Customer paid svc with credit card with other bill $42.80

Near Lee Terrace Drive, Wickliffe, OH 44092
Paul P.

Paul P.

REFRIGERATOR WHIRLPOOL WRB322DMBW00 "Found water inlet line frozen. Defrosted line to ice maker, ice maker now operating properly. Did not set down mitigation mat, the floor was damp in kitchen."

Near Orchard Ave, Brooklyn, OH 44144
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL MFD2561HES "Cc control not responding to adjustments, cooling sometimes inconsistent Found control board unresponsive to changing temperatures, not reading correct temp, setting off temp. Alarm.Also found damper door broken away from motor assembly. Ordering control board, damper control, and harness.; ordrng 1 12002355 (thermistor kit) and 1 67005417 (harns-wire) and 1 WP67003903 (control- d) and 1 WPW10207861 (cntrl-elec)"

Near Leroy Center Rd, Painesville, OH 44077
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KRFC704FBS00 Door gasket is torn and air is leaking into unit. Office to order door gasket.; ordrng 1 W10917313 (gasket-dor)

Near Idlewood Trail, Strongsville, OH 44149
Macaulay G.

Macaulay G.

WASHER MAYTAG MHW8200FW0 Replaced acu. All tested ok.

Near Ionia Ct, Strongsville, OH 44149
Macaulay G.

Macaulay G.

REFRIGERATOR MAYTAG MRT711SMFZ00 Sealed around door. Steamed door gaskets to seal better. Tested ok.

Near Sprague Rd, Olmsted Falls, OH 44138
Macaulay G.

Macaulay G.

WASHER KENMORE 110.477018 Unit had f21 error for clogged drain. Found dime in drain. All other functions tested ok.

Near Golf View Ln, North Olmsted, OH 44070
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Customer complaint frz not freezing, temps were 15 in frz and 26 in ff, found evap with 5% frost pattern, fans are running, added 2 oz of r134, frost pattern improved, unit has low side leak, unit needs evap and drier, CFC job if customer goes ahead with repair"

Near Amhearst Cir, Beachwood, OH 44122
Corey L.

Corey L.

DISHWASHER KITCHENAID KDFE104DBL5 "Customer complaint dishwasher not draining, no water was in unit, started drain pump, drain pump is good, started light wash, canceled to drain when wash motor kicked on, unit draining real slow, removed drain line from garbage disposal, found a zipper at the gd inlet, ran drain pump holding hose in sink, water drain out, installed drain back to gd and filled again, unit now draining into sink, advised customer to clean sink trap out to increase drain flow"

Near Harleston Dr, Lyndhurst, OH 44124
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7990FW0 There was a sock in the blower fan and the lint filter housing is broken that’s how the sock passed though to the fan; ordrng 1 W10364994 (flywheel) and 1 W11211470 (HOUSING )

Near Mentor Ave, Willoughby, OH 44094
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KUDC03FVSS0 "Found left link damage,replace from truck stock ; used 1 8194001 (LINK) from stock"

Near Leeward Ct, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GSC25C4EYB00 Found auger corroded clean out found ice stuck to each other clean out recommend customer to empty ice half way every 8 days if he don’t use ice very often opt test ok

Near Manhasset Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KRFC704FBS00 Door gasket is torn and air is leaking into unit. Office to order door gasket.; ordrng 1 W10917313 (gasket-dor)

Near Idlewood Trail, Strongsville, OH 44149
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8600YW1 "Found ring build with wax were water dispense on detergent clean ring also notice of leaking in the back on dispenser tray giving customer estimate ; ordrng 1 WPW10172154 (dispenser 57.37) and 1 WPW10187307 (dispenser 67.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Cove, Avon Lake, OH 44012
Gabriel P.

Gabriel P.

RANGE KITCHENAID KSDB900ESS2 "Replacing display,opt test ok ,took pics of pop plus found pop in sb web"

Near Sperrys Forge Trail, Westlake, OH 44145
Gabriel P.

Gabriel P.

REFRIGERATOR AMANA ABB1921BRM00 "Replace all parts listed,opt test ok,customer happy with our service"

Near Crehore St, Lorain, OH 44052
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Found lots of oil leaking from gearcase,customer uses washer every day took pictures it might of damage everything underneath ordering gearcase,capacitor,shifter,belt ,motor,cam call Shawn to make sure I was making the right decision ordering all parts ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"

Near Brookcrest Pl, Avon Lake, OH 44012
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7990FW0 There was a sock in the blower fan and the lint filter housing is broken that’s how the sock passed though to the fan; ordrng 1 W10364994 (flywheel) and 1 W11211470 (HOUSING )

Near Mentor Ave, Willoughby, OH 44094
Robert A.

Robert A.

REFRIGERATOR MAYTAG MRT519SZDM01 "Installed control, op test ok"

Near Laubert Rd, Atwater, OH 44201
Robert A.

Robert A.

MICROWAVE WHIRLPOOL WMH78019HZ1 "Installed mag and diode, tested unit, op test ok"

Near Williams Ave, Ravenna, OH 44266
Dan H.

Dan H.

DRYER WHIRLPOOL WED4800BQ1 "Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent ; used 1 WP3392519 (THERMAL FUSE 15.40) from stock"

Near Wellswood Trail, Chesterland, OH 44026
Dan H.

Dan H.

DISHWASHER KITCHENAID WDT750SAHZ0 "Customer complaint that unit is not draining, found debris lodged in drain pump, removed, unit drained, op test good , no water mitigation mat because water supply line comes up through floor right in the front middle of unit, mat will not fit"

Near Chillicothe Rd, Chagrin Falls, OH 44023
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8600YW1 "Found ring build with wax were water dispense on detergent clean ring also notice of leaking in the back on dispenser tray giving customer estimate ; ordrng 1 WPW10172154 (dispenser 57.37) and 1 WPW10187307 (dispenser 67.00), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Long Cove, Avon Lake, OH 44012
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Customer complaint of water dripping onto freezer section door, found fresh food section evaporator drain tube clogged, cleared fresh food section evaporator drain tube, op test good"

Near Ashton Ln, Solon, OH 44139
Dan H.

Dan H.

DRYER WHIRLPOOL MEDE200XW1 "Customer complaint that unit does not start, confirmed, found thermal fuse open, jumped out, unit started and heated, installed new thermal fuse, op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"

Near Richmond Rd, Solon, OH 44139
Gabriel P.

Gabriel P.

WASHER MAYTAG MVWC565FW1 "Found lots of oil leaking from gearcase,customer uses washer every day took pictures it might of damage everything underneath ordering gearcase,capacitor,shifter,belt ,motor,cam call Shawn to make sure I was making the right decision ordering all parts ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase) and 1 W11158831 (CAPACITOR ) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"

Near Brookcrest Pl, Avon Lake, OH 44012
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDF770SAFZ1 "Customer complaint that unit is not drying the dishes, ran diagnostics no error codes found, incoming water temperature at 66 degrees, unit completed test cycle, heater is working, unit is operating as designed , advised customer to run hot water in sink before starting unit"

Near Summerset Dr, Solon, OH 44139
Dan H.

Dan H.

REFRIGERATOR GE DSD26DGWABG "Customer complaint that unit is not making ice, no ice in bin, found loose connection at ice maker, reset connection, ice maker started to cycle, op test good"

Near Creekside Dr, Aurora, OH 44202
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, ran test 4, no frost pattern formed on freezer section evaporator, unit needs new fresh food section evaporator and compressor , repair is covered under special project S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator)"

Near Sterling Glen, Chagrin Falls, OH 44023
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not filling with water, ran diagnostics no error codes found, started normal wash cycle, unit filled up to normal level, unit is operating as designed"

Near Devon Pond, Aurora, OH 44202
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Icemaker not making ice. Checked temps, 5 freezer, 39 ff, 27 icebox. Icebox fan not running. Found deli drawer board and harness shorted out. Called whirl TL, David, 7723392557. He said this will affect 12 volt supplies and can affect voltage to Icemaker. Will need new deli drawer door as harness is shorted. Office to order part.; ordrng 1 W10815668 (PANTRY DOOR )"

Near Walker Rd, Avon Lake, OH 44012
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KSRG25FVMT00 "Found Icemaker not making ice. Ran optics diagnostics, passed , 120v to Icemaker. Mold cracked and leaking. Cycled I/m, no voltage out to water valve. Will need new Icemaker. Office to order part.; ordrng 1 2198597 (icemaker assy)"

Near Missouri Ave, Lorain, OH 44052
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Machine was replaced by whirlpool about 3 yrs ago. Will update ser number. Found freezer at 45 deg, no frost pattern on evap. Ff temp at 46, frost pattern on evap. Ff evap is new coated evap. Ran step 4 in diag. When on 4-5, valve switched to freezer, and freezer evap started frosting. Does not appear to be sealed system issue. After 5 min on step 5, control ended diag and PO on display. Ran step 4 again and when in 4-5, disconnected 3 way valve. Again only ran for 5 min and then PO on display. Called whirl TL, Ed, 7723394533. Ran again in diag mode with freezer fan disconnected. Did not shut off in in step 4-5. Per TL, replace freezer fan and harness assembly. will also replace power supply board. Office to order parts.; ordrng 1 WPW10453401 (POWER SUPPLY BOARD) and 1 WPW10514110 (FAN AND HARNESS)"

Near Hilliard Blvd, Westlake, OH 44145
Corey L.

Corey L.

DRYER GE DBXR453EA1WW "Found drum bearing to be the cause of the noise, ordering drum bearing kit, customer has paid for part total difference and labor, customer paid in full; ordrng 1 WE25M40 (BERING KIT 77.71)"

Near Snowville Rd, Brecksville, OH 44141
Corey L.

Corey L.

WASHER WHIRLPOOL MVWC400XW0 "Customer complaint washer is not spinning, ran diagnostics found f7e1 basket speed fault, f7e7 motor unable to reach rpm, basket moves freely by hand, started high speed spin, no spin just heard humming, bearing has failed, unit needs new gearcase and capacitor, customer does not want repair, pulled down the street to not do pvr in driveway and realized I accidentally charged the ticket total minus the svc, 526.04, spoke with MP, HB please refund customer the difference, 428.89; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brecksville Rd, Brecksville, OH 44141
Corey L.

Corey L.

WASHER WHIRLPOOL MVWX655DW1 "Customer complaint of a burny smell, ran diagnostics found f0e2 over suds, f7e7 motor unable to reach rpm, started high spin in service, passed, started heavy agitation, passed, no unusual smells, ran tachometer test, passed, found cold water supply pipes to valve are warmer than the hot, ran cold water valve test, water was hot took 2.5 min for the cold water to get to the unit, advised customer look into the cause of the warm pipes, theory on over suds is the water is not cold enough to rid of the suds properly during rinse"

Near E Royalton Rd, Broadview Heights, OH 44147
Corey L.

Corey L.

RANGE WHIRLPOOL KEBS208DBL2 "Customer complaint temps are off, started bake at 250, 10 min after done beep load temp at 232, customer cannot locate use and care guide, instructed customer on how to calibrate temps, had customer adjust temp to +15 degrees"

Near Springview Dr, Independence, OH 44131
Macaulay G.

Macaulay G.

RANGE GE JBP26BB4WH Unit has intermittent issues. Oven control is not always registering cycle selected and oven probe sometimes registers that it is already at preheat temperature even though it was just turned on. Customer paid service charge.

Near Center Ridge Rd, Westlake, OH 44145
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTE104ESS1 Unit receiving proper voltage. Drain pump only receiving around 50 vac. Office to control.; ordrng 1 W10854225 (cntrl-elec)

Near Oak Park Ave, Cleveland, OH 44109
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, ran test 4, no frost pattern formed on freezer section evaporator, unit needs new fresh food section evaporator and compressor , repair is covered under special project S71233; ordrng 1 W10276644 (compressor) and 1 W10687098 (evaporator)"

Near Sterling Glen, Chagrin Falls, OH 44023
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Unit has another refrigerant leak. Compressor is making a lot of noise. Office to order evaporator, compressor, and dryer.; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"

Near Pinegrove Ave, Parma, OH 44129
Macaulay G.

Macaulay G.

DISHWASHER GE PDWT180R10SS Replaced inlet valve. All tested ok. Put mitigation mat under dishwasher.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Peregrine Dr, Avon, OH 44011
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KSRG25FVMT00 "Found Icemaker not making ice. Ran optics diagnostics, passed , 120v to Icemaker. Mold cracked and leaking. Cycled I/m, no voltage out to water valve. Will need new Icemaker. Office to order part.; ordrng 1 2198597 (icemaker assy)"

Near Missouri Ave, Lorain, OH 44052
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFC2062FEZ01 "Cust showed pop, sent pic. CC that there is a noise when it’s running. Ran diag found the damper motor is grinding when opening and closing. Will need a new damper motor. Called SM to order part.; ordrng 1 WPW10594329 (control)"

Near Chagrin River Rd, Bentleyville, OH 44022
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Icemaker not making ice. Checked temps, 5 freezer, 39 ff, 27 icebox. Icebox fan not running. Found deli drawer board and harness shorted out. Called whirl TL, David, 7723392557. He said this will affect 12 volt supplies and can affect voltage to Icemaker. Will need new deli drawer door as harness is shorted. Office to order part.; ordrng 1 W10815668 (PANTRY DOOR )"

Near Walker Rd, Avon Lake, OH 44012
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KFIS29PBMS03 "Machine was replaced by whirlpool about 3 yrs ago. Will update ser number. Found freezer at 45 deg, no frost pattern on evap. Ff temp at 46, frost pattern on evap. Ff evap is new coated evap. Ran step 4 in diag. When on 4-5, valve switched to freezer, and freezer evap started frosting. Does not appear to be sealed system issue. After 5 min on step 5, control ended diag and PO on display. Ran step 4 again and when in 4-5, disconnected 3 way valve. Again only ran for 5 min and then PO on display. Called whirl TL, Ed, 7723394533. Ran again in diag mode with freezer fan disconnected. Did not shut off in in step 4-5. Per TL, replace freezer fan and harness assembly. will also replace power supply board. Office to order parts.; ordrng 1 WPW10453401 (POWER SUPPLY BOARD) and 1 WPW10514110 (FAN AND HARNESS)"

Near Hilliard Blvd, Westlake, OH 44145
Corey L.

Corey L.

DRYER GE DBXR453EA1WW "Found drum bearing to be the cause of the noise, ordering drum bearing kit, customer has paid for part total difference and labor, customer paid in full; ordrng 1 WE25M40 (BERING KIT 77.71)"

Near Snowville Rd, Brecksville, OH 44141
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL GI6SARXXF04 CC that there is frost in the freezer. Found the gasket not touching. Steamed out the gasket. Optest ok.

Near Kersdale Rd, Pepper Pike, OH 44124
Corina B.

Corina B.

RANGE GAS FRIGIDAIRE FFGF3047LSH CC that f10 comes up on the control. Checked the oven sensor 1080 ohms. There is an open relay on the control. Will need a new control. Cust does not want to repair.

Near Shakerwood Rd, Warrensville Heights, OH 44122
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAB01 CC that the freezer light are not working and there was water on the water mat. Found the freezer light is dim. Cycled the ice maker and the water no leaks. Will need a new light. Called SM to order part.; ordrng 1 WPW10515057 (light)

Near E 106th St, Cleveland, OH 44105
Corey L.

Corey L.

WASHER WHIRLPOOL MVWC400XW0 "Customer complaint washer is not spinning, ran diagnostics found f7e1 basket speed fault, f7e7 motor unable to reach rpm, basket moves freely by hand, started high speed spin, no spin just heard humming, bearing has failed, unit needs new gearcase and capacitor, customer does not want repair, pulled down the street to not do pvr in driveway and realized I accidentally charged the ticket total minus the svc, 526.04, spoke with MP, HB please refund customer the difference, 428.89; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Brecksville Rd, Brecksville, OH 44141
Corina B.

Corina B.

WALL OVEN WHIRLPOOL RBD305PDB12 "CC that the unit is dead, checked the fuses, good. The screen is blank. Will not go into diag. Will need a new control and UI. Control is no longer available."

Near Clearview Rd, Garfield Heights, OH 44125
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7300DW0 CC. That the washplate does not move. Ran diag no codes. Ran an auto test. Found the washplate bolt was loose. Tighten the bolt. Started a load with towels. The washplate is not agitating. Will need a new washplate and gearcase. Called SM to order parts. ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)

Near James Ave, Maple Heights, OH 44137
Macaulay G.

Macaulay G.

DISHWASHER KITCHENAID KDTE104ESS1 Unit receiving proper voltage. Drain pump only receiving around 50 vac. Office to control.; ordrng 1 W10854225 (cntrl-elec)

Near Oak Park Ave, Cleveland, OH 44109
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 CC that the ice maker is not making ice. Found the ice maker is not advancing. Has 120 volts going to the ice maker. Replaced the ice maker from t/s. Optest ok. ; used 1 W10884390 (ICE MAKER ASSY) from stock

Near Saybrook Ave, Garfield Heights, OH 44105
Robert A.

Robert A.

DISHWASHER KITCHENAID KUDS30IXSS8 "Installed adj kit and railes, op test ok"

Near Wall St, Ravenna, OH 44266
Robert A.

Robert A.

RANGE WHIRLPOOL WFE320M0ES1 "Found ribbon broke, no power from switch; ordrng 1 W10823729 (ELEMENT LF) and 1 WPW10434452 (SWITCH LF)"

Near Vine St, Ravenna, OH 44266
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Unit has another refrigerant leak. Compressor is making a lot of noise. Office to order evaporator, compressor, and dryer.; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"

Near Pinegrove Ave, Parma, OH 44129
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFC2062FEZ01 "Cust showed pop, sent pic. CC that there is a noise when it’s running. Ran diag found the damper motor is grinding when opening and closing. Will need a new damper motor. Called SM to order part.; ordrng 1 WPW10594329 (control)"

Near Chagrin River Rd, Bentleyville, OH 44022
Robert A.

Robert A.

WASHER WHIRLPOOL WTW4816FW2 "Found drain pump making noise, jusp humming, lines clear, needs pump; ordrng 1 W10919003 (DRAIN PUMP)"

Near Peck Rd, Mantua, OH 44255
Robert A.

Robert A.

WASHER WHIRLPOOL WTW4816FW2 "Ran diognostics, 8-1 long / no fill, tested valves, good, ran recal cycle, good, found no syphone break in drain hose, cust to correctDrain is clogged need plumber to correct"

Near Elm St, Ravenna, OH 44266
David R.

David R.

RANGE KITCHENAID KSEG700ESS0 F8E0 error code. Cooling fan speed too low. Replaced with fan from t/s. Test out a cycle. Op test ok.; used 1 W11107275 (FAN-BLWR) from stock

Near Princeton Dr, North Ridgeville, OH 44039
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer had video, loud buzzing sound for a couple seconds then stops Explained noise from damper. Went through service mode, tried to see if noise would come in different test. No noise at all. Icemaker maker making regular noise when dropping ice and when calling for water. Regular noise when ice dispensing from refrigerator. Couple minutes after, loud buzzing noise coming from FF icemaker. Ordering ice maker.; ordrng 1 W11188383 (ICE MAKER)"

Near River Rd, Olmsted Falls, OH 44138
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Ice maker will not cycle on its on. Ordering icemaker.; ordrng 1 WPW10764668 (ice maker 148.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wilderness Trail, Olmsted Falls, OH 44138
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS325FDAB01 CC that the freezer light are not working and there was water on the water mat. Found the freezer light is dim. Cycled the ice maker and the water no leaks. Will need a new light. Called SM to order part.; ordrng 1 WPW10515057 (light)

Near E 106th St, Cleveland, OH 44105
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 The unit Will not agitate it will shift will not spin the unit has open motor windings the control has a motor fault in the shifter fault; ordrng 1 W10913953 (ACTUATOR ) and 1 W11026785 (MOTOR )

Near Surrey Rd, Cleveland Heights, OH 44106
David R.

David R.

DRYER MAYTAG MED6000AW0 "Replaced strike, catch, plate and door hinge. Op test ok."

Near Windward Way, Strongsville, OH 44136
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7300DW0 CC. That the washplate does not move. Ran diag no codes. Ran an auto test. Found the washplate bolt was loose. Tighten the bolt. Started a load with towels. The washplate is not agitating. Will need a new washplate and gearcase. Called SM to order parts. ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)

Near James Ave, Maple Heights, OH 44137
Jeff M.

Jeff M.

RANGE WHIRLPOOL WOS97ES0ES02 The unit Will occasionally display Stuckey needs a new ui; ordrng 1 W10756513 (UI)

Near Northcliffe Rd, University Heights, OH 44118
Robert A.

Robert A.

RANGE WHIRLPOOL WFE320M0ES1 "Found ribbon broke, no power from switch; ordrng 1 W10823729 (ELEMENT LF) and 1 WPW10434452 (SWITCH LF)"

Near Vine St, Ravenna, OH 44266
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW4816FW1 The units drain was on I canceled it out the unit had no codes I ran a test cycle and a calibration cycle op tested good

Near Avondale Rd, South Euclid, OH 44121
Jeff M.

Jeff M.

DRYER WHIRLPOOL WED7990FW0 There was a sock in the blower fan and the lint filter housing is broken that’s how the sock passed though to the fan; ordrng 1 W10364994 (flywheel) and 1 W11211470 (HOUSING )

Near Mentor Ave, Willoughby, OH 44094
Jeff M.

Jeff M.

WASHER MAYTAG MVWB865GW0 Cust was using to much soap improperly loading the unit. She mainly just wanted to make sure the unit was operating correctly

Near Chelston Rd, Cleveland, OH 44121
Robert A.

Robert A.

WASHER WHIRLPOOL WTW4816FW2 "Found drain pump making noise, jusp humming, lines clear, needs pump; ordrng 1 W10919003 (DRAIN PUMP)"

Near Peck Rd, Mantua, OH 44255
Paul P.

Paul P.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Replaced control in dishwasher, tested operation. Now operating properly, no error codes. Set down mitigation mat. Technician took core, also did not need to use heater."

Near Chestnut Rd, Independence, OH 44131
Paul P.

Paul P.

WASHER WHIRLPOOL WFW85HEFW1 "Called ahead, no ans., arrived, no ans. Got a hold of customer, they thought it was for next Thursday, and misunderstood the nature of the call, thought they were getting a new appliance delivered? Please reschedule and confirm details with customer.; saved tckt"

Near Thorntree Dr, Brecksville, OH 44141
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer had video, loud buzzing sound for a couple seconds then stops Explained noise from damper. Went through service mode, tried to see if noise would come in different test. No noise at all. Icemaker maker making regular noise when dropping ice and when calling for water. Regular noise when ice dispensing from refrigerator. Couple minutes after, loud buzzing noise coming from FF icemaker. Ordering ice maker.; ordrng 1 W11188383 (ICE MAKER)"

Near River Rd, Olmsted Falls, OH 44138
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Ice maker will not cycle on its on. Ordering icemaker.; ordrng 1 WPW10764668 (ice maker 148.41), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wilderness Trail, Olmsted Falls, OH 44138
Paul P.

Paul P.

WASHER MAYTAG MVWC565FW0 "Installed gear case, pulley kit, drive belt and actuator. Tested washer, now operating properly. Set down mitigation mat."

Near Laurel Ln, Valley View, OH 44125
Dan H.

Dan H.

DISHWASHER KITCHENAID KUDC10FXSS6 "Customer complaint that unit started burning, found control board burned, harness was melted, unit will need new control board and harness, customer does not want repair at this time ; ordrng 1 W10871222 (harns-wire 100.84) and 1 W11035586 (cntrl-elec 178.28), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lucky Bell Ln, Chagrin Falls, OH 44023
Paul P.

Paul P.

WASHER WHIRLPOOL WFW72HEDW0 "F9E1 long drain, and F8E3 overflow condition error codes, and F0E1 error code, load detected during clean cycle. Cleared out drain. Also reconnected boot seal on front of washer."

Near Rochelle Dr, Maple Heights, OH 44137
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 The unit Will not agitate it will shift will not spin the unit has open motor windings the control has a motor fault in the shifter fault; ordrng 1 W10913953 (ACTUATOR ) and 1 W11026785 (MOTOR )

Near Surrey Rd, Cleveland Heights, OH 44106
Jeff M.

Jeff M.

RANGE WHIRLPOOL WOS97ES0ES02 The unit Will occasionally display Stuckey needs a new ui; ordrng 1 W10756513 (UI)

Near Northcliffe Rd, University Heights, OH 44118
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL ED5VHEXVB04 "Cc temperature concerns, frost buildup in freezerFound gap in door gasket on top rightSteamed gasket and removed ice build up OP TEST OK"

Near Glastonbury Cir, Richmond Heights, OH 44143

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