We serviced a
KENMORE DRYER
Model 110.75132412
Near Madison, OH 44057
Dan H
Job Details:
09/15/2022
"Installed new. Timer, op test good"
We serviced a
MAYTAG WASHER
Model MVWC465HW
Near Avon, OH 44011
Gabriel P
Job Details:
09/15/2022
"Ran diagnostic found error long fill no fill ran auto test pass ran calibration pass ran cycle pass no noisy operation found noise is normal,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Beachwood, OH 44122
Corina B
Job Details:
09/15/2022
Replaced the control. Steamed out the freezer evap. The defrost turned on. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
GE REFRIGERATOR
Model PFSS5NFXCSS
Near South Euclid, OH 44121
Joe O
Job Details:
09/14/2022
"Cc: frost build up in freezer, not cooling properlyFound temps in freezer at 30 degrees, ff at 39 degrees. Found freezer door not closing properly. Found right side slide will not allow door to close completely. Found bearing material on rails. Needs freezer door slidesFound slide assemblies are discontinued; ordrng 1 WR17X12249 (slide asm rh(discontinued)) and 1 WR17X12250 (slide asm lh(discontinued))"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cleveland, OH 44135
Manny
Job Details:
09/14/2022
"Cc unit making noise but no lights on, stated unit was working but then stop and clothes were staying soaked, plugged unit in and unit stuck in a drain cycle, reset and ran diagnostics found code f8e1 for long fill no fill. Ran valve test and valve are good but no much water coming from cold side, traced water line to find shut off valve, shut off valve was almost turned off, turned on all the way ran test unit finished without any codes. Opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Parma Heights, OH 44130
Manny
Job Details:
09/14/2022
"Cc unit no making ice, found ice maker stuck in a harvest, replaced ice maker and ran harvest and fill test opt test ok advise customer to allow unit 24 to 48 hours for proper ice maker cycle."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Ravenna, OH 44266
Brian M
Job Details:
09/14/2022
Cc of noise Found noise coming from wash motor bad bearings ; ordrng 1 W11416362 (Sump assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI5SVAXVL01
Near Bay Village, OH 44140
Angel
Job Details:
09/14/2022
Replaced ice maker made sure it cycled. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Chagrin Falls, OH 44023
Jason N
Job Details:
09/14/2022
Cc unit caught sheet underneath agitatorRemoved agitator and retrieved sheet. Replaced agitator using customer supplied pre Id part. Ran auto test cycle and calibration. All functions passed. Op test good.
We serviced a
GE REFRIGERATOR
Model GSH25JFTABB
Near Mentor, OH 44060
Corina B
Job Details:
09/14/2022
Replaced the fan and the control. Brought the core back for return.; used 1 SHIPPING (shipping and handling) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBL01
Near Bay Village, OH 44140
Angel
Job Details:
09/14/2022
Cc that he had a sheet of ice forming on bottom of freezer and frost on some stuff and that he had a company come out and they fixed the drain the issue but said that unit had a sealed system issue as well. Took temperatures and freezer was at 5* and ff section was at 38* asked customer if they ever had any cooling issues and stated no the unit is making ice and cooling perfectly. Took off evaporator cover to verify frost pattern just in case and had perfect frost pattern but had a small ball of ice on corner which that was why the company said it had a sealed system issue. I explained to customer that the ball of ice couldve formed because door was not closing properly because of the sheet of ice on freezer not letting the door close properly which he said he had frost building up around stuff or just because of the distance of the heater to that corner the heater doesnt stay on long enough to defrost that area building up like that. As of now unit is working perfectly can not find any issues. Opt test ok.
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Elyria, OH 44035
Gabriel P
Job Details:
09/14/2022
"Unit needed to be rebooted,press start is working.opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Lakewood, OH 44107
Marie V
Job Details:
09/14/2022
"Cc that the unit does not works. It turns on but does not works. Ran diag no error codes. Verify capacitor, is good. Real shifter, unit started sensing the load but stopped. Ran diag had error code of F7e4 basket reengament failure. Ordering wire harness, shifter and latch. ; ordrng 1 W11335100 (Harness wire) and 1 W11481722 (Actuator) and 1 W11513248 (Latch)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Ravenna, OH 44266
Brian M
Job Details:
09/14/2022
Customer complaint of poor washing Found low flow Can not turn or check valve due to shut of valves missing handles Advised to have them replaced and if issue remains to call back
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Kent, OH 44240
Brian M
Job Details:
09/14/2022
Customer showed pop took pic Cc unit wont start Found door switch not plugged in Plugged in switch OP Test Ok
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCG55US6HS00
Near Westlake, OH 44145
Angel
Job Details:
09/14/2022
Cc that no e of the burners were igniting. Confirmed tried igniting at first but nothing after a while they would turn on but the flame would start dying down checked gas line and they were all on but could hardly smell gas. Called BJ and we started diagnosing farther in and found that the fitting inside the regular was set for LP instead of NG tested unit after flipping fitting around and started working as should. Opt test ok.
We serviced a
GE REFRIGERATOR
Model PSS26LSRBSS
Near Madison, OH 44057
Dan H
Job Details:
09/14/2022
"Installed new solenoid and water valve, op test good"
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Chagrin Falls, OH 44022
Jason N
Job Details:
09/14/2022
Cc unit interior lights not workingReplaced LED modules using customer supplied pre Id parts per WP pointer W11606409 and s code S84638. Illumination restored to entire unit. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Solon, OH 44139
Jason N
Job Details:
09/14/2022
"Cc unit not cooling in freezer section and making noiseFound freezer section reading 30 degrees, and evaporator is frosted over, fan blade hitting frost buildup. Ran force defrost test 38, defrost circuit turned on. Unit needs defrost thermistor which is part of the evaporator fan harness. ; ordrng 1 W11249952 (Fan harness)"
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Bedford Heights, OH 44146
Jason N
Job Details:
09/14/2022
"Cc unit is not igniting, no burners or ovenTested burner operation, was able to light 3 burners then they went out as if gas pressure was very low. Could not relight them until several minutes later. Very little gas pressure inside house lines, found gas supply valve outside turned almost completely off. The contractor here at the address turned the valve back as I told him I could not touch the outside gas meter. Retested unit after he turned gas on. All burners lit properly and good flame. Op test good. saved tckt"
We serviced a
MAYTAG DRYER
Model MGD7230HC0
Near Grafton, OH 44044
Gabriel P
Job Details:
09/14/2022
"Confirm console do not have a sound.Replace console,opt test ok"
We serviced a
GE WASHER
Model GFW550SSN0WW
Near Perry, OH 44081
Dan H
Job Details:
09/14/2022
"Customer complaint that cold water valve is not working, confirmed, unit needs new valve ; ordrng 1 WH23X29538 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW02
Near Mentor, OH 44060
Dan H
Job Details:
09/14/2022
"Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged in, compressor and condenser fan started, evaporator fan is running, no frost pattern forming on evaporator, system has a leak, unit needs new evaporator and filter drier, parts and labor covered under extended warranty ; ordrng 1 WPW10143759 (Drier) and 1 W10836706 (Evaporator)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SMYM05
Near Mentor, OH 44060
Dan H
Job Details:
09/14/2022
"Customer complaint that fruits are spoiling and door alarm is not working, fresh food section temperature at 37 degrees, freezer section temperature at-3 degrees, good frost pattern on evaporator, compressor and condenser fan are running, door alarm is working , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Mentor, OH 44060
Corina B
Job Details:
09/14/2022
"Found the filter drier clogged. Replaced the filter from t/s. Recovered refrigerant, replaced cond and drier, pulled 28vac w/ pump, watched, good, charged 6.0oz r134a, unit cooling, pressures good, op test ok ; used 1 WPW10143759 (DRIER) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Euclid, OH 44132
Corina B
Job Details:
09/14/2022
"Replaced the gearcase, belt and cam. Ran a calibration. Started a quick wash. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JZ1
Near Cleveland, OH 44110
Joe O
Job Details:
09/14/2022
Cc: not ignitingError code f2e1(stuck key) came up while customer was explaining. Needs a controlSpecial attention job. Office to contact; saved tckt
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near North Royalton, OH 44133
David R
Job Details:
09/14/2022
"Cc unit giving LOC code. Held 3 secs would not go away. Unplugged unit for 5 mins, plugged in. Held control lock 3 secs. Turned off. Unit started. Good. Ran step 12 diagnostics. Good, all functions working. Op Test Ok.**if happens again, would replace UI console W11319991"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Brecksville, OH 44141
David R
Job Details:
09/14/2022
"Found drain hose under unit popped off a little. Corrected and made sure heater connections tight, good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Cleveland, OH 44102
Marie V
Job Details:
09/14/2022
When arrived called cust he said that he tried calling us because he had an emergency call for his daughter at school. Will reschedule for the 21st .; schdld next appmnt for 9/21 WED !
We serviced a
GE REFRIGERATOR
Model GFE26JYMNFFS
Near Painesville, OH 44077
Dan H
Job Details:
09/14/2022
"Customer complaint that unit is not cooling properly, fresh food section temperature at 52 degrees, freezer section temperature at-14 degrees, found evaporator fan bearings worn out, unit is not defrosting completely, unit needs new evaporator fan motor and control ; ordrng 1 WR60X32614 (Fan) and 1 WR55X40448 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GT22DCXJB00
Near Bay Village, OH 44140
Angel
Job Details:
09/14/2022
Cc that unit was leaking inside. Verified and found that the ff section was wet because drain tube was clogged up. Removed all food from freezer to steam out all the ice and cleared out drain tube in back and inside freezer explained to the customer the issue why it was happening. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Strongsville, OH 44136
Manny
Job Details:
09/14/2022
"Cc unit door no sealing properly, verified and FZ is closing properly but slides are really hard, unit needs slides; ordrng 2 W11265130 (slide)s"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Columbia Station, OH 44028
Gabriel P
Job Details:
09/14/2022
"Replace dispenser,opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPUH19D7L
Near Streetsboro, OH 44241
Brian M
Job Details:
09/14/2022
Cc unit leaking Found drain tube clogged Clear clogged OP Test Ok
We serviced a
KITCHENAID DISHWASHER
Model KDTM704LPA0
Near Richmond Heights, OH 44143
Joe O
Job Details:
09/14/2022
"Cc: door hard to open, lights flashingFound front panel is not installed on door. Advised customer without the handle the door is going to be difficult to open. And the weight from the panel will also assist with holding door once open. Found float had standing water in it. Cleared, ran test cycle. No leaks found. Advised customer if there was a small leak while installing the water line it could have potentially leaked into float tray. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Jefferson, OH 44047
Dan H
Job Details:
09/14/2022
"Customer complaint that unit is vibrating/shaking, confirmed, found suspension worn, unit needs new suspension ; ordrng 1 W11130362 (Suspension)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Lakewood, OH 44107
Angel
Job Details:
09/14/2022
"Cc that unit was not making ice and it was mot dispensing ice. Found that ice maker was off and customer did not know how to turn it back on and I explained and showed her how to do it and found that the auger motor was humming but wouldnt turn took out the assembly to take a look at the auger motor and checked out the gears and cleaned them off reinstalled and tested and started working as should explained to customer it couldve off been frozen up from ice but if it happens again she will need the auger motor replaced. Do not order part gave her estimate incase it goes out again.; ordrng 1 WPW10317991 (Motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Strongsville, OH 44136
Manny
Job Details:
09/14/2022
"Cc unit making a screeching sound when spinning, found belt with deterioration and pulley full of rubber dust, replaced pulley and belt with TS# W10721967-pulley and W11239857-belt, opt test ok; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Olmsted Falls, OH 44138
Gabriel P
Job Details:
09/14/2022
"Found pulley squeaking replace ,opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710P88Z1
Near Aurora, OH 44202
Brian M
Job Details:
09/14/2022
"Cc unit not drying Found error for heater circuit open Ran auto test and heater is functioning Advised on control repo ; ordrng 1 W11306302 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Rocky River, OH 44116
Angel
Job Details:
09/14/2022
Cc that unit is leaking from underneath and getting into there basement. Ran unit and after about 3 minutes unit started leaking from the left hand side took unit out a little and saw it was leaking from the top of the tub around the welded area will need new tub. Office to reschedule part out of stock.; ordrng 1 WPW10681507 (Tub)
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Warrensville Heights, OH 44122
Jason N
Job Details:
09/14/2022
Installed outer door glass. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB765FW2
Near Shaker Heights, OH 44120
Jason N
Job Details:
09/14/2022
"Cc unit will intermittently not start cycle, unit will just beep several timesRan diagnostics tests, found codes f5e1 for lid switch fault, lid is up and f2e1 for Ui stuck button. Ran manual lid lock test, lid locked each time. Was able to duplicate issue trying to run normal cycle, console would not respond to input as if the lid were still up. Unit needs lid lock replaced. ; ordrng 1 W10810403 (Lid latch)"
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Strongsville, OH 44136
Manny
Job Details:
09/14/2022
"Cc unit not powering on, plugged unit in and no coming on, removed console and no status LED on control but good power coming in, noticed corrosion on console, unit will need control and console ; ordrng 1 W11120178 (console) and 1 W11400681 (Control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Strongsville, OH 44136
Manny
Job Details:
09/14/2022
Replaced LED opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near North Ridgeville, OH 44039
Angel
Job Details:
09/14/2022
Cc that compressor is humming. Verified and unit is cooling properly and its not the compressor humming found that it was the inverter box on the compressor rubbing against it causing a loud vibration sound used some rubber padding I had to keep it from hitting compressor and the sound stopped. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Cleveland, OH 44103
Corina B
Job Details:
09/14/2022
"CC that the ff section is not cooling. Confirmed. Found the evaporator fan covered in frost and ice. Evap fan is not running. Steamed the ice out, fan turned on. Ran diag the heater turned on. Will need a control and evaporator fan. ; ordrng 1 W11035836 (Control) and 1 WPW10464673 (Fan)"
We serviced a
MAYTAG WASHER
Model MHW5630HW2
Near Parma, OH 44134
Corina B
Job Details:
09/14/2022
CC that a quick wash will not spin the clothes out. Cust has a light load when washing on a quick wash. Advised cust to 6-8 bath towels equals a full load and 1-2 tablespoons of he detergent. Started a quick wash with all load unit spun the clothes out. Opt test ok
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JW0
Near Cleveland, OH 44104
Corina B
Job Details:
09/14/2022
CC that the unit will heat to temp and not turned back on after a while. Heated oven to 350* sparked once and turned on. Let the unit cycle several times. Called BJ could be the gas valve breaking. Will need the gas valve. ; ordrng 1 WPW10602001 (Gas valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MSKA
Near Cleveland, OH 44103
Jason N
Job Details:
09/14/2022
"Cc unit intermittent not cooling and freezer light is out Customer stated twice now unit had stopped cooling and temperature alarm would go off. Customer would have to unplug to reset and unit would go back into cooling mode. Ran diagnostics functions tests, all tested passed, no issues found. Intermittent cooling could be caused by faulty refrigerator control. Advised to replace. Checked freezer lamp operation, found lamp burned out, will need replaced.; ordrng 1 316538904 (Lamp) and 1 A01078804 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Beachwood, OH 44122
Jason N
Job Details:
09/14/2022
"Cc unit needs updated heater element installedInstalled updated heater element using customer supplied pre Id part per WP pointer W11540964 and s code S17304. Ran auto test, checks for leaks. Op test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT705PAKZ0
Near North Royalton, OH 44133
Manny
Job Details:
09/14/2022
"Cc unit no washing, ran diagnostics and found codes 4-3 for motor not running checked voltage at motor and have 120vac, ran test cycle unit fill and drain properly but no washing, replaced motor with TS#W11085683 ran test and motor ran for 30 seconds then nothing, checked power again and getting 7.13vac unit will need electronic control. Unit under warranty per date on pop of 11/10/21; ordrng 1 W11306302 (cntrl-elec), used 1 W11085683 (PUMP&MOTOR) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB1
Near Broadview Heights, OH 44147
David R
Job Details:
09/14/2022
"Replaced pump wash motor, tested, ran test diagnostics. Good. Went all the way through, heater on at end. Good. Op Test Ok."
We serviced a
GE REFRIGERATOR
Model GSS20IEMDWW
Near Olmsted Falls, OH 44138
David R
Job Details:
09/14/2022
Replaced icemaker water tube. Good. Op Test Ok.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TWB
Near Jefferson, OH 44047
Dan H
Job Details:
09/14/2022
"Recovered refrigerant, installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KBS0
Near Wickliffe, OH 44092
Joe O
Job Details:
09/14/2022
Installed element. Ran test cycle. Op test ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Aurora, OH 44202
Brian M
Job Details:
09/14/2022
Cc of error Found error Replaced capacitor OP Test Ok
We serviced a
GE REFRIGERATOR
Model GNE29GMKFES
Near North Ridgeville, OH 44039
David R
Job Details:
09/14/2022
"Found thermistor not attached in place on evap, corrected and zip tied. Replaced FF light (right side), defrost and fan. Good. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Brook Park, OH 44142
Gabriel P
Job Details:
09/14/2022
"Replace hinge parts,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Willowick, OH 44095
Joe O
Job Details:
09/14/2022
"Cc: squeaking noise, black residue on clothesRan auto test. No abnormal noises. Found no residue in basket. Advised customer on clean washer cycle. Checked under unit. Ran drain and spin. Could not duplicate issue. Op test ok"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Chagrin Falls, OH 44023
Brian M
Job Details:
09/14/2022
Cc unit will not agitate Found cam damaged Replaced using truck stock OP Test Ok ; used 1 W10721967 (PULLEY) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near North Ridgeville, OH 44039
David R
Job Details:
09/14/2022
"Replaced UI, reset power. Tested dispenser. Ice and water are coming down. Good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Ashtabula, OH 44004
Dan H
Job Details:
09/14/2022
"Customer complaint that unit will not turn on, confirmed, control is receiving 120vac, unit needs new control; ordrng 1 W11162438 (Cntrl)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Willowick, OH 44095
Joe O
Job Details:
09/14/2022
Cc: not functioningFound terminal block shorted. Installed terminal block kit and power cord. Tested. Op test ok ; used 1 PT600L (4 PRONG DRYER CORD) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Elyria, OH 44035
David R
Job Details:
09/14/2022
"Ice/frost still building up on FZ door. Called techline, let them know what was already replaced. Techline suggested air getting in somewhere. Last thing to replace, suggested the FF door. Ordering FZ door and FF door to replace at same time. Will have to steam ice off cabinet and unblock the airway in back by steaming. ; ordrng 1 LW10599399 (Black FZ door) and 1 LW10599396 (Black FF door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Cleveland, OH 44111
Marie V
Job Details:
09/14/2022
"Cc that the unit is making a noise sometimes like a little song. Verify all noises and found that noise is wen you press 2 buttons to shut off unit. Gave estimate for Ui. Cust will call back.if they want to continue. ; ordrng 1 W10848301 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Brooklyn, OH 44144
Marie V
Job Details:
09/14/2022
"Cc that the unit is not dispensing water , that theres a smell and that the bin broke. Unit does not have fair filter, showed cust few tips also for the water found filter frozen and that food was pushed all the way back causing filter to freeze. Unit will need the endcap. Cust will call if she wants to continue. ; ordrng 1 W10874836 (Endcap), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairview Park, OH 44126
Gabriel P
Job Details:
09/14/2022
"Found fresh food section frozen with ice,ordering part need ; ordrng 1 W11087438 (Harrness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Westlake, OH 44145
Gabriel P
Job Details:
09/14/2022
"Found fresh food section evaporator not defrosting replace Harrness from t/s,opt test ok ; used 1 W11033168 (FRESH FOOD EVAP HARNESS) from stock"
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Chesterland, OH 44026
Brian M
Job Details:
09/14/2022
Verified leak at hose Looks like hose was rubbing against the wall and sprung a leak Advised on pool noodle to protect the hose ; saved tckt
We serviced a
ROPER WASHER
Model RTW4440XQ0
Near Willoughby, OH 44094
Joe O
Job Details:
09/14/2022
Installed atc. Ran test cycle. Op test o
We serviced a
WHIRLPOOL ICE MAKER
Model WUI95X15HZ00
Near Geneva, OH 44041
Dan H
Job Details:
09/14/2022
"Customer complaint that unit is leaking into ice bin, found water pan leaking into ice bin, unit needs new water tray; ordrng 1 WP2185625 (Water pan)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLZ00
Near Cleveland, OH 44114
Marie V
Job Details:
09/14/2022
"Cc that the unit is not cooling. Confirmed. Found leaking at filter drier. Replaced from T/S. Had to use 2 of them. Charge up unit with. R600 41g. Full frost pattern. Op test ok; used 1 W10896710 (Lockring), 1 W10896678 (Lockring), and 1 W10843121 (DRIER) from stock"
We serviced a
KITCHENAID ICE MAKER
Model KUIX305ESS1
Near Lorain, OH 44053
Marie V
Job Details:
09/14/2022
Replaced transformer and stared unit. Op test ok
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details:
09/14/2022
"Will need drain pump customer will not continue for repair office refund labor,opt test ok ; ordrng 1 W11396717 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Elyria, OH 44035
Gabriel P
Job Details:
09/14/2022
"Found no water on icemaker replace new ice maker from t/s and ask for water and fill,opt test ok ; used 1 WPW10300024 (ICE MAKER) from stock"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lorain, OH 44053
Angel
Job Details:
09/14/2022
Cc that unit is not draining. Confirmed tried draining and the pump is just humming had to use my shop vac to empty out washer than removed the drain pump from underneath and found a underwear stock on the tubs drain exit removed it installed new pump and tested unit. Opt test ok.
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2295HES
Near Chesterland, OH 44026
Brian M
Job Details:
09/14/2022
"Cc no ice found icemaker rotating but not calling for water Put new icemaker in still not getting power from valve Needs water valve ; ordrng 1 WP67005154 (valve-inlt), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cleveland, OH 44135
Manny
Job Details:
09/14/2022
"Cc unit making a weird clunking noise, ran diagnostics and found codes F9E1 for long drain and F0e7 for load detected during clean cycle, ran test heard something that sounds like a bad drain pump, removed pump but pump is clear put pump back on and asked customer when she hears the noise, she stated usually when basket is spinning at the highest speed, ran high spin test and unit making a grinding noise, tilted unit back and removed pulley cover and noticed some deterioration on the belt, removed pulley and cam, cam is full of oil, unit will need gear case, pulley, agitator, spaner nut, shifter and belt.; ordrng 1 W11449840 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W11481722 (Shifter) and 1 W11551646 (Spaner nut) and 1 W11550891 (Agitator)"
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Lakewood, OH 44107
Marie V
Job Details:
09/14/2022
"Cc that the unit is making weird things, like not finish the cycle and have to start a cycle again. Ran diag found error code F0E3 overload , f7e9 locked rotor. Ran auto test, pass. Tilted unit and removed rotor, found oil from gearcase. Showed cust, ordering gearcase and slider. ; ordrng 1 W11449841 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHK2336TF0
Near Ravenna, OH 44266
Brian M
Job Details:
09/14/2022
Cc originally unit was not cooling/ Icemaker not dispensing Found unit cooling properly -5 in freezer and 35 in fridge cooling system is functioning Found auger motor seized and rusted in place Needs icemaker housing rebuilt Customer complaint previous company broke door shelf Needs door shelf ; ordrng 1 242303501 (housing) and 1 242305201 (housing cover) and 1 241816602 (motor-auger) and 1 241829001 (bar-drive) and 3 240555002 (screw-#8-32 x 3/8)s and 2 240555005 (screw)s and 1 241675704 (solenoid assy) and 1 808356401 (harness) and 1 241516102 (rack-can) and 1 241511701 (bin-door)
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Chagrin Falls, OH 44022
Joe O
Job Details:
09/14/2022
Installed piston and gear assembly. Tested. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Roaming Shores, OH 44084
Dan H
Job Details:
09/13/2022
"Customer complaint that door was frozen shut, unit has been thawed already, door is opening, door is sealing, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Brooklyn, OH 44144
Marie V
Job Details:
09/13/2022
"Cc that the unit is making a squeaky noise when spinning. Also have video. Tilted unit and verify all components, gearcase is good, found belt is slipping. Replaced from T/S. Ran a drain and spin, no noises. Op test ok; used 1 WPW10006384 (BELT) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Brooklyn, OH 44144
Marie V
Job Details:
09/13/2022
"Cc that the unit is not cooling very Well and ice maker works sometimes . Confirmed. Took temps freezer at 2* and fresh food at. 54*. Found fresh food evaporator frozen. Ran test on ice maker it shows e2 motor loss position. Ohms on thermistor are in range. Unit will need control and harness. Ice maker is making ice at this point. Cust said lets do control and harness and see if needs ice maker later well pay for it. Office will contact once they have eta on the part ; ordrng 1 W11087438 (Harness) and 1 WPW10675033 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Atwater, OH 44201
Brian M
Job Details:
09/13/2022
Cc of noise and washing performance Found unit to have loose tub Needs tub hub and agitator ; ordrng 1 W11550891 (Agitator) and 1 W10528947 (drive hub kit)
We serviced a
KITCHENAID DISHWASHER
Model KUDM01TJBS0
Near Solon, OH 44139
Corina B
Job Details:
09/13/2022
Replaced the links. Started a cycle. Brought the spring back for return. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Berea, OH 44017
David R
Job Details:
09/13/2022
"Cc unit dripping on cover of icemaker. Found fascia sweating and back of icemaker leaking water. Unit sending 120 volts to heater, step 19. Heater open. Kit for rear adapter. Will need kit and heater facia. Ordering ; ordrng 1 WPW10553630 (Fascia) and 1 W10612143 (Adapter kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KUDE40FXSP0
Near Chagrin Falls, OH 44022
Joe O
Job Details:
09/13/2022
Cc: wont startRan test cycle. Unit started right up no issues. Unit filling washing and draining. Checked error codes. Found error codes f6e6(cool water) f6e4(float switch open) f8e1(slow drain). Found unit has good drain pressure. Found float switch is functioning. Advised customer to run hot water at sink prior to starting unit. Could not duplicate issue. Op test ok
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KBL0
Near Chagrin Falls, OH 44022
Joe O
Job Details:
09/13/2022
Cc: not dryingFound no stored error codes. Ran diagnostics test cycle. Water temps only warm at start of cycle. Found heater is functioning. Found customer is not using rinse aid. Advised customer to use extended heat dry with rinse aid and run hot water at sink prior to starting unit. Unit functioning as designed. Op test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Euclid, OH 44123
Jason N
Job Details:
09/13/2022
"Cc unit filter stuck in housingConfirmed filter stuck in housing. Found release lever detached from housing. Reattached release lever. Ensured filter housing operation, properly pushing filter out of housing. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details:
09/13/2022
"Cc that unit was leaking. Started unit up and it started to leak from dispenser unit will need dispenser replaced. Ordering part.; ordrng 1 W10580618 (Dispenser drawer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MAH5500BWW
Near Cleveland, OH 44113
Manny
Job Details:
09/13/2022
"Cc unit making noise during spin, ran spin test and bearings are really loud, unit will need support and spinner assembly but parts are discontinued.; ordrng 1 W10181639 (support (discontinued)) and 1 6-2717080 (Spinner assembly (discontinued))"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Cleveland, OH 44113
Manny
Job Details:
09/13/2022
"Cc unit not making ice, verify and noticed icemaker stuck in harvest, replaced ice maker with Pre id, ran step 57 for harvest test and step 45 for fill test both test passed, advise customer to allow 8 to 12 hours for ice maker to produce enough ice."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300EBS02
Near Euclid, OH 44132
Jason N
Job Details:
09/13/2022
Cc unit needs RH door gasket replaced due to splitReplaced RH door gasket using customer supplied pre Id part. Ensured good seal to cabinet. Op test good.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Cleveland, OH 44104
Angel
Job Details:
09/13/2022
Cc that drawer was sagging and would not close properly. Verified and found drawer slides were not on properly reinstalled properly tested drawer and had the job site supervisor test it himself. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Wickliffe, OH 44092
Jason N
Job Details:
09/13/2022
"Cc unit not coolingCust stated unit worked for 2 weeks then started going warm in both compartments. Installed piercing valve to check low side pressure, reading 15 in/hg vacuum. Checked system with nitrogen and used bubble solution. Found leak at lok-ring fitting on condenser line going into cabinet. Ordering compressor and filter drier and will repair leak on return. Compressor not showing in stock Marcone, office to contact customer with next service date.; ordrng 1 W11580057 (Compressor) and 1 W11109499 (Filter drier), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAS3
Near Cleveland, OH 44104
Angel
Job Details:
09/13/2022
Cc that unit is leaking gas from the back. Verified and found it was leaking from the fitting on the gas valve so i removed fitting and found they never put thread sealant so I applied thread sealant and reinstalled it and tested unit and checked for leaks and could not see and more leaks. Called safety spoke with Nichole and explain issue. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Kent, OH 44240
Brian M
Job Details:
09/13/2022
Cc ice not dispensing Found ice stuck in chute Removed ice OP Test Ok
