We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS03
Near Aurora, OH 44202
Brian M
Job Details:
12/30/2022
Installed icemaker and fascia and heater Cycled unit Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Parma, OH 44129
Manny
Job Details:
12/30/2022
"Replaced bellow ran Auto test, no leaks opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44144
David R
Job Details:
12/30/2022
"Replaced comp and filter drier. After putting in 134a. Pushed lines back and cap tube line broke at cabinet. Tried to fish out line but wouldnt come. Non repairable, called techline to send pics. Deemed non repairable. ; O-emld tckt"
We serviced a
MAYTAG DRYER
Model MEDC300BW0
Near Cleveland, OH 44109
Manny
Job Details:
12/30/2022
"Replaced rollers and pulley, opt test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS4
Near Cleveland Heights, OH 44118
David R
Job Details:
12/30/2022
Cc unit not starting. Found shorted switches. Replaced with new switch kit. Good. Tested. Good. Op Test Ok. ; used 1 W11244490 (INTERLOCK SW KIT) from stock
We serviced a
WHIRLPOOL WALL OVEN
Model WOD51EC0HS01
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/30/2022
"Cc of top oven turning on by itself and bottom does not shuts off unless shuts off breaker. Tested ovens, pass, no issues today, also no error codes. Unit is connected to WiFi. Asked cust if connected on the phone as well. No updates showing to do to unit. Unit will need new boards. Cust tuned on both oven at the same time to try to duplicate issue, unit worked good, both to 350*, turned top off and tested bottom, Unit turned off. Oven temperature was going down when it was shut off. At this point unit is not failing also cooling fans are working properly . Will need board if issue persists. Called safety with findings, spoke to Bianca,. ; ordrng 1 W11297709 (Console) and 1 W11261167 (Control) and 1 W11261169 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Broadview Heights, OH 44147
David R
Job Details:
12/30/2022
"Cc code popping up when unit is running. Ran diagnostics. 7/1 tachometer missing or wrong signal, 7/6 motor circuit open, 0/7 load detected while running. Ran diagnostics test, unit will not agitate or spin, then error F7E1 pops up and loud buzzing. Followed SP W11632927, possible Cap, motor, harness connection. Found short in wires, causing other components to short as well, ordering control, cap, harness and motor. ***Clean out coins from under washplate. ; ordrng 1 W11556727 (Control) and 1 W11591637 (Harness) and 1 W11026785 (Motor) and 2 W11395618 (Cap)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Cleveland, OH 44124
Jason N
Job Details:
12/30/2022
Cc unit interior lights not working Found upper ff section lights and freezer light out. Identified failed module as ff upper rear. Replaced using customer supplied pre Id part. Illumination restored to unit. Op test good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF760SADB0
Near Oakwood Village, OH 44146
Brian M
Job Details:
12/30/2022
"Installed sump, drain tube and drain pump OP Test Ok"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Brecksville, OH 44141
Corina B
Job Details:
12/30/2022
CC that there is a noise when it stops. Confirmed. Replaced the dryer repair kit. Blower wheel is good. When stopping the noise is still there. Will need a motor. Office to reschedule appointment ; ordrng 1 W11549461 (Motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW05
Near Lyndhurst, OH 44124
Jason N
Job Details:
12/30/2022
"Cc unit gasket came off Ran m/s for entitlement, under 1 yr. Found RH door gasket is torn, needs replaced. ; ordrng 1 W10830189 (Gasket)"
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM10
Near Maple Heights, OH 44137
Corina B
Job Details:
12/30/2022
CC that the food in the ff is freezing. Checked the evaporator partial frost pattern on the evaporator. Checked pressure 20 vacuum 60 psi did equalized 10 psi. Used nitrogen 140 psi checked with soap water. No leaks. Called t/l Bruce unit is in review for next step.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Bedford, OH 44146
Brian M
Job Details:
12/30/2022
Cc unit not starting Found control and ui getting power ui lights up but no selections allowed Needs ui and encoder ; ordrng 1 W11481116 (Control) and 1 W11481108 (Control)
We serviced a
KITCHENAID RANGE
Model KFGG500EBS3
Near Olmsted Falls, OH 44138
David R
Job Details:
12/30/2022
"Replaced main control and temp sensor, ran unit at 350* had a probe in to test unit. Checking and unit bake at 350* reads about 349-352* unit will not spark flame back up. Takes about 5 mins to start back up. Weak ignitor, order dsi board, ignitor and valve if needed. ; ordrng 1 W11162730 (Spark module) and 1 WPW10324262 (Ignitor) and 1 W10919226 (Valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHV0
Near Columbia Station, OH 44028
David R
Job Details:
12/30/2022
"Cc unit front light will go on and off, not going through cycle. Tested power under, found voltage jumping back and forth. Found power cord under sink only half way plugged in. Corrected, good power to unit now. Also found low water pressure to unit. Customer advised to contact plumber to check water shutoff and pressures. Unit is good itself. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW8200YW0
Near Independence, OH 44131
Brian M
Job Details:
12/30/2022
Cc unit making noise and spinning out Found bearings to be shot Needs rebuilt ; ordrng 1 W10435302 (bearing) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM6
Near Shaker Heights, OH 44122
Corina B
Job Details:
12/30/2022
"CC that there is a tube that fell off, loud when running and does not dry. Ran diag 10-1 Dispenser Electrical Problem 6-2 fill valve 8-2 drain motor. Ran a calibration the motor to the pump is loud, vibrating. Leaned on the counter and the vibration stopped. The countertop is vibrating against the dishwasher. Working as designed. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Strongsville, OH 44136
David R
Job Details:
12/30/2022
Cc unit leaked underneath. Found water valve cracked. Customer said this occurred on day when the weather was below zero cold. Couldve been a possibility where something froze and water pressure busted the valve. Order water valve ; schdld next appmnt for 1/6 FRI !
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/30/2022
"Cc that the unit panel and glass gets too hot when using oven. Preheated unit to 400*, took temps 100 to 117 in panel all temp taken where under range . Called whirlpool tech line spoke to Bruce. Unit is working as designed. He said panel can get to the temperature that the oven is and Glas can get up to 150*. Temp in glass is 130*. Unit is working as designed."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Cleveland, OH 44111
Manny
Job Details:
12/30/2022
"Cc unit not spinning the clothes dry, customer started a cycle and heard gearcase slipping, tilted back and unit leaking oil from gearcase, let customer know and she will replace the unit instead of repairing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Lakewood, OH 44107
Manny
Job Details:
12/30/2022
"Replaced reservoir, no more leaks, opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Ashtabula, OH 44004
Dan H
Job Details:
12/30/2022
"Customer complaint that unit shuts off when oven light comes on, confirmed, unit needs new light socket; ordrng 1 W11594027 (Socket)"
We serviced a
TAPPAN REFRIGERATOR
Model MRT18GREW0
Near Ashtabula, OH 44004
Dan H
Job Details:
12/30/2022
"Installed new thermostat , op test good"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKB0
Near Cleveland Heights, OH 44118
Joe O
Job Details:
12/30/2022
Cc: f8e4 errorCustomer stated on the last couple cold nights they had the error code pop up. Customer stated they was not using the machine prior to it happening. Ran test cycle. Found no leaking. Cusstated they had touched supply line and it was wet when it originally happened. Advised customer to monitor and if it happens again check the supply line. If it is the supply the customer would need a plumber. Unit functioning as designed. Op test ok
We serviced a
KENMORE WASHER
Model 417.7173281
Near Ashtabula, OH 44004
Dan H
Job Details:
12/30/2022
"Customer complaint that lid is not locking, started normal wash cycle, lid locked , unit filled and began washing, , canceled and repeated, lid locked unit filled, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW0
Near Ashtabula, OH 44004
Dan H
Job Details:
12/30/2022
"Customer complaint that unit shakes and rattling noise, shaking is normal, rattling noise is coming from the pedestal, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC0
Near Painesville, OH 44077
Dan H
Job Details:
12/30/2022
"Customer complaint that unit would not start and light was blinking, started normal wash cycle, lid locked, unit filled and began washing, repeated, lid failed to lock on second attempt, unit needs new lid lock, installed new lid lock, op test good ; used 1 405436W10810403 (LID LATCH) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Mentor, OH 44060
Dan H
Job Details:
12/30/2022
"Installed new led module, op test good"
We serviced a
GE MICROWAVE
Model PSB9120SF1SS
Near Mentor, OH 44060
Dan H
Job Details:
12/30/2022
"Customer complaint that unit is not heating and turntable is not working, found nothing working, reset control, no change, unit needs new control ; ordrng 1 WB27X10858 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Mentor, OH 44060
Dan H
Job Details:
12/30/2022
"Customer complaint of loud noise, ran test cycle, started normal wash cycle, unit filled and began washing, canceled, ran drain and spin cycle, no unusual noises heard, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Highland Heights, OH 44143
Jason N
Job Details:
12/30/2022
"Cc sometimes the start button sticks Customer stated occasionally the start button sticks sideways?, and she has to press it again to get it to pop out. Checked start button and surround for any debris or obstruction, nothing found. Pressed start button multiple times. Could not get start button to stick sideways or anyways. No issues found with unit, unit is working as designed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Willowick, OH 44095
Jason N
Job Details:
12/30/2022
Cc unit fault code f2e2 displayConfirmed f2e2 for no response from UI. Replaced console UI using customer supplied pre id part. Ran wash test then cancel drain. Op test good.
We serviced a
KENMORE REFRIGERATOR
Model 1067026290
Near Shaker Heights, OH 44122
Brian M
Job Details:
12/30/2022
Cc of noise Could not duplicate issue Advised to watch
We serviced a
KITCHENAID ICE MAKER
Model KUIS18NNTS3
Near Mentor, OH 44060
Corina B
Job Details:
12/30/2022
CC that there is slabs of ice on top of each other. Confirmed. Found the heater is broken. Will need a new heater. Office is to reschedule appointment. ; ordrng 1 WP2313637 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9979SKZ0
Near Highland Heights, OH 44143
Brian M
Job Details:
12/30/2022
Installed heater OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Madison, OH 44057
Dan H
Job Details:
12/30/2022
"Customer complaint that door is not closing, adjusted hinges, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM00
Near Strongsville, OH 44149
David R
Job Details:
12/30/2022
"Called techline,. Unit just came out of a defrost, could not give good accurate temp. About 5-10 in FZ and 20-25 Icemaker box. Let unit run 15-20 after defrost most. FZ evap frost pattern is good. Ran through diagnostics with techline, all icemaker checks are good, mold is cycling through and water is being called. Found ice maker door optics bad. Showing that bin is full when it is empty. Replaced optics for door. ; ordrng 1 W10898445 (Receiver icemaker) and 1 W10870822 (Emitter icemaker)"
We serviced a
MAYTAG DRYER
Model MGDC215EW2
Near Amherst, OH 44001
Gabriel P
Job Details:
12/30/2022
"Replace dryer kit,opt test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Cleveland, OH 44104
Joe O
Job Details:
12/30/2022
Cc: Husband stated he is unsure of whats wrong with the machine. Found drain pump continuously running. Found error codes f8e1(long fill) f0e5(off balance). Found unit has good water pressure. Ran auto test and calibration. When unit went to drain hose almost fell out of stationary sink. Ran normal cycle. Op test ok
We serviced a
AMANA RANGE
Model AER6603SMS0
Near Elyria, OH 44035
Gabriel P
Job Details:
12/30/2022
Customer complaint that the broil is not working for her turn broil on and heater working is heating advise the customer that it could take 15 minutes to preheat she say she did not know that
We serviced a
KITCHENAID RANGE
Model KSGB900ESS5
Near Elyria, OH 44035
Gabriel P
Job Details:
12/30/2022
"One of spark harness is open ordering customer might put it on himself but he will call to cancel if he does put it in ; ordrng 1 W11376663 (Spark harrness), used 1 SHIPPING (shipping and handling), from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Valley View, OH 44125
Joe O
Job Details:
12/30/2022
"Cc: not running, grindingFound no stored error codes. Ran auto test. Found unit shut down mid auto test. Found unit receiving constant voltage when shutting down. ; ordrng 1 W11603811 (Control)"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Solon, OH 44139
Joe O
Job Details:
12/30/2022
"Cc: not draining, error f6e4Canceled cycle, unit started draining. Ran test cycle. Canceled, unit draining. Found error codes f6e4(float switch open)found no water seeping from valve. No excessive suds. Found drain loop at the base of sink. Advised on drain loop. Ran diagnostics test cycle. No excessive heat from drain pump. No error codes after cycle. Ran another normal cycle and canceled. Unit continuously draining. Could not duplicate issue. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Lorain, OH 44055
Gabriel P
Job Details:
12/30/2022
Dispenser not dispensing softerner will need dispenser and requesting second technician as well ; ordrng 1 W11524105 (Dispenser)
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Bedford Heights, OH 44146
Joe O
Job Details:
12/30/2022
"Cc: not filling, then shuts offFound error codes f8e1(long fill) and f7e9(locked rotor). Found basket and washplate spin freely. Ran manual valves. All water valves functioning. Ran manual spin and agitate. Unit agitated, unit spun briefly. Attempted to run spin again, unit not spinning. Attempted to run agitate, not agitating. Checked error codes receiving f6e3(communication error). Ohmed out motor from control. Motor checks good from control. All connections seated properly. Unit is receiving proper power. Needs control and uiParts show out of stock. Office to reschedule ; ordrng 1 W11478526 (Ui) and 1 W11419171 (Control)"
We serviced a
KITCHENAID RANGE
Model KSDG950ESS3
Near Bay Village, OH 44140
Gabriel P
Job Details:
12/30/2022
Found range cord kink and burnt also check for anymore damages found sorpressor burn and found cord not install properly they had L1 on L2 and L2on neutral and N on l1 also found out that unit is plug in on a dryer outlet and cord was dryer cord advise customer to change outlet before us replacing parts ; ordrng 1 W11175842 (Surpressor) and 1 8171385rc (Range cord)
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS1
Near Solon, OH 44139
Joe O
Job Details:
12/30/2022
Cc: leaking into basementFound minor damage to basement ceiling(took pics). Found unit leaking from track. Track loosened. Tightened track. No longer leaking. Op test ok
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Avon Lake, OH 44012
Gabriel P
Job Details:
12/30/2022
"Customer said unit is under warranty also she have plumbing done so dishwasher cannot be run cause water is off also Console showing weird number giving estimate for console; ordrng 1 W11414079 (Ui), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WASHER
Model MVW7232HC0
Near Bentleyville, OH 44022
Joe O
Job Details:
12/30/2022
"Cc: leakingCustomer stated they had a medium load in the unit and it flooded the laundry room, and down into the basement. They stated it has only happened the one time, hasnt happened since. Found customers drain hose too far inside stand pipe. Advised of issues associated with drain hose installation. No signs of water leaking under or on unit. Unable to duplicate issue. Advised customer to monitor over the next few loads. Needs drain retainerCustomer to install; ordrng 1 WPW10280024 (drain hose retainer)"
We serviced a
KITCHENAID RANGE
Model KSGB900ESS4
Near Westlake, OH 44145
Manny
Job Details:
12/30/2022
"Cc wants to make sure oven is safe to use, check and looks like oven has residual powder from chemical used, powder wipes out but oven lost the finish, ran bake test and no fumes or chemical smell coming from oven, unit is safe to use, advise customer no to use chemicals instead to use the aqua lift that the unit comes with."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Chagrin Falls, OH 44022
Joe O
Job Details:
12/30/2022
"Cc: banging clanking noises, low water levelCustomer stated the bulky cycle, the machine will agitate with no water. Customer loading directly on top of the wash plate. Customer states they add water to the unit(advised customer that can cause an issue within the machine). Initial fill unit started agitating with little water in machine. Advised customer it does that to allow the clothes to soak up the water so it knows how much more to add. Banging noise is the agitator clicking when switching directions. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Rocky River, OH 44116
Manny
Job Details:
12/30/2022
"Replaced valve, ran test good, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Ridgeville, OH 44039
Marie V
Job Details:
12/30/2022
"Cc of unit not starting every time. Tested unit multiple times with cust, cust notice that needs to hold until all lights comes on and then let go for unit to start. If press for 2 seconds and let go it will not start. Unit si working as des. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS01
Near Independence, OH 44131
Marie V
Job Details:
12/30/2022
"Cc water and ice not working and fresh food section is not cooling. Is cooler but not cold enough. Took temps 45* in fresh food section and -2* in freezer. Found filter not installed all the way causing it not to have a water flow. Corrected issue. Called tech line spoke to TJ. Explain issues and we followed steps on diagnosis again, found out unit is reading properly, will need to have some food , he said nothing that would go back like jugs of water, have one with a thermometer in a cup of water to read better temp , reading on diag, are 33 and 37, showed cust tech sheet and the temperature unit is showing. Working properly. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model DU1055XTVS0
Near Elyria, OH 44035
Gabriel P
Job Details:
12/30/2022
Fuse shorted again spoke to rich at whirlpool we when trough some diagnostic he advise to replace fuse with harness that comes with it so I did from t/s unit started operating as design they say if fuse short out again to replace pump harness and water valve but unit is tight inside space last time I was there for 2 hours and 45 minutes taking unit out advise customer that if we have to replace does parts unit has to be taking out in order to continue with repair; used 1 W10258275 (Bi metal) from stock
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Cleveland, OH 44135
Manny
Job Details:
12/30/2022
"Cc unit not draining verified and water sitting in tub, ran diagnostics and found codes f531 for latch issues and f9e1 for draining issues, try running diagnostics but no good, unit goes out of diagnostics, replaced the latch and tried running diagnostics again and unit lock then went blank and wont activate any function through diagnostics unit needs main control.; ordrng 1 W11543994 (Control)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104KPS1
Near Willoughby, OH 44094
Joe O
Job Details:
12/30/2022
"Cc: cannot startStarted unit. Unit filling, washing. Had customer show me what they do to start unit. Customer leaving door open too long after hitting start. Unit functioning as designed. Op test ok Entitlement shows goods issue date under 1 year."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Jefferson, OH 44047
Brian M
Job Details:
12/29/2022
Cc unit not powering on Found wire loose in wire nut Fixed wire OP Test Ok
We serviced a
MAYTAG WASHER
Model MVWB766FW0
Near Madison, OH 44057
Dan H
Job Details:
12/29/2022
"Customer complaint that unit is not draining, confirmed, drain pump is receiving 120vac , unit needs new drain pump, installed new drain pump, op test good ; used 1 W10876600 (PUMP-WATER) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C4XYB03
Near Chesterland, OH 44026
Jason N
Job Details:
12/29/2022
"Cc unit leaking from filter housing Found leak is coming from pressure line into filter housing. Filter housing not sealing, will need replaced. ; ordrng 1 WPW10341545 (Filter housing)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Cleveland, OH 44102
Manny
Job Details:
12/29/2022
"Replace control and pump, ran test cycle opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Cleveland, OH 44109
Manny
Job Details:
12/29/2022
"Cc unit not turning on, verified and unit came on, ran diagnostics and no codes found, ran test cycle, opt test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS0
Near Strongsville, OH 44136
David R
Job Details:
12/29/2022
"Cc not washing. 4-3 Error. Getting 120 from control. Customer also wants fasteners replaced at same time. Ordering pump and fasteners. ; ordrng 1 W11085683 (Wash motor) and 1 WPW10503548 (Retainer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Amherst, OH 44001
Gabriel P
Job Details:
12/29/2022
"Replace control and console,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chesterland, OH 44026
Jason N
Job Details:
12/29/2022
"Cc unit lid locking and unlocking, and unit filled up to a high level Customer stated the unit was continually locking and unlocking and the cycle time stayed at 01 but never ended the cycle. Ran diagnostic, found codes f5e1 for lid switch fault, lid is up, and f0e3 for overload. Replaced lid latch using truck stock part. Ran auto test and calibration. All functions passed. Op test good. Retrieved control for return. ; used 1 W10810403 (LID LATCH) from stock"
We serviced a
JENN-AIR COMPACTOR
Model TC707S4
Near Mentor, OH 44060
Corina B
Job Details:
12/29/2022
CC that the unit does not work. Confirmed found the switch on the side not working properly. Will need a new switch; ordrng 1 W11243179 (Switch)
We serviced a
MAYTAG WASHER
Model MVWCWC465HW2
Near Cleveland Heights, OH 44118
Corina B
Job Details:
12/29/2022
Model and serial is incorrect. Customer called rent a center to send over to the correct receipt. CC that the unit is not spinning. Confirmed. Drain hose was laying on e ground and customer raised it before arriving. Found the wrong drain hose on. Will need a new drain hose. ; ordrng 1 W11203364 (Drain hose) and 1 356138 (Clamp)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Atwater, OH 44201
Brian M
Job Details:
12/29/2022
Cc no cool light out and bin broken will need a light switchsAnd crisper broken Unit is cooling properly at this time ; ordrng 1 W10662133 (pan-crispr) and 2 W11123941 (switch)s
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Strongsville, OH 44136
David R
Job Details:
12/29/2022
"Cc unit making noise, customer also said water spots in ceiling basement. Cleared ice on FZ evap, could of been door left open or just frost build up. Found water line from water valve to filter head leaking. Will need water line. Pushed unit back, noticed some small scratches on floor. Debris from fridge got underneath the floor mat at dragged it with it. There is some paint pens that can be used to hide marks, customer fine with that; ordrng 1 W11209890 (Tube), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Madison, OH 44057
Joe O
Job Details:
12/29/2022
"Cc: not dispensing iceFound auger motor is receiving proper power. Needs auger motor; ordrng 1 W10822606 (motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Kent, OH 44240
Brian M
Job Details:
12/29/2022
Cc unit not cooling Found unit in garage not temp controlled Showed customer page. 5 of installation Unit needs to be indoors Verified frost pattern and fan functioning
We serviced a
JENN-AIR DISHWASHER
Model JDB8200AWP1
Near Aurora, OH 44202
Brian M
Job Details:
12/29/2022
Cc upper rack falling apart Found adjusters broken and rack tracks falling apart ; ordrng 1 W11259786 (track) and 1 W11259785 (track) and 2 WPW10546503 (adjuster)s and 2 WPW10195840 (positioner)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Aurora, OH 44202
Brian M
Job Details:
12/29/2022
Cc of error Found float switch error Water leaking from fill hose connections Tightened OP Test Ok
We serviced a
GE RANGE
Model ZGU384NSM4SS
Near Cleveland, OH 44124
Jason N
Job Details:
12/29/2022
"Installed ignition module, orifice holder and screws. Tested all burner for proper operation, all tested good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Moreland Hills, OH 44022
Jason N
Job Details:
12/29/2022
Installed evaporator harness. Ensured evaporator clear of frost and ice. Op test good.
We serviced a
MAYTAG DRYER
Model MEDB765FW0
Near Painesville, OH 44077
Joe O
Job Details:
12/29/2022
"Cc: intermittent squeakingRan test cycle. No abnormal noises, checked rollers, pulley and blower. All rollers and pulley spin freely. No cracks or debris stuck in blower. As about to leave, unit started squeaking. Found its the panels. No loose screw. Cannot tighten. Op test ok"
We serviced a
GE DRYER
Model GTD72GBSN0WS
Near Madison, OH 44057
Dan H
Job Details:
12/29/2022
"Installed new hi limit cut off, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ08
Near Cleveland Heights, OH 44118
Corina B
Job Details:
12/29/2022
"Replaced the valve. Advised cust to replace the plastic waterline with a braided flex or copper line. The shut off is in a room can not get to. Also, to replace the non oem filter. Opt test ok; used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chardon, OH 44024
Joe O
Job Details:
12/29/2022
Installed harness. Tested. Ran multiple drains. Op test ok
We serviced a
JENN-AIR RANGE
Model JJW2430DS01
Near Cleveland Heights, OH 44106
Corina B
Job Details:
12/29/2022
"CC that there was a fault code f6e1. Confirmed. F6e1 runaway temp. Checked the bake and broil, good. Replaced the sensor and the control. Brought the core back for return. Heated oven to 350*. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Aurora, OH 44202
Brian M
Job Details:
12/29/2022
Installed capacitor Ran test cycle OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Euclid, OH 44117
Joe O
Job Details:
12/29/2022
"Installed ui kit, and power supply board. Unit is cooling. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Avon, OH 44011
Gabriel P
Job Details:
12/29/2022
The stop was missing replace from t/s opt test ok; used 2 Wpw10508950 (Stop) from stock
We serviced a
MAYTAG DISHWASHER
Model MDB6601AWW
Near Brook Park, OH 44142
Marie V
Job Details:
12/29/2022
Replaced motor and spray arm. Ran unit few times. No leaks. Op test ok
We serviced a
WHIRLPOOL RANGE
Model WEGA25H0HZ0
Near Strongsville, OH 44136
David R
Job Details:
12/29/2022
"Replaced oven sensor, ran test 175, then 350, good. Heating up and cycling. Good. Op Test Ok"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near North Royalton, OH 44133
David R
Job Details:
12/29/2022
"Cc banging when spin. Found banging coming from drain hose. Used 5-7 zip ties plus put padding on drain hose. Ran unit when load of towels, quick wash to get water in and Drain/Spin. Explained to customer drain hose will not come out of place. Advised customer to add more padding if she needs and suggested anti vibration pads as well. Drain/spin entire cycle. Good. Op Test Ok."
We serviced a
KITCHENAID RANGE
Model KGRS505XSS03
Near Independence, OH 44131
David R
Job Details:
12/29/2022
"Cc unit both ovens not working. Both ignitors colored ash white. Replaced both ignitors. Only bottom oven is working. Top oven ignitor will not glow. Took readings for top oven and found open valve. Will need valve assembly along with the ignitors. ; ordrng 1 Wpw10518493 (Valve assembly), used 2 12400035 (IGNITER), and 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL COMPACTOR
Model SHC800400
Near Beachwood, OH 44122
Jason N
Job Details:
12/29/2022
Cc unit stuck downward position/container is stuck Found ram traveled down on the back edge of the container and jammed. Able to hand crack ram upward off container. Straightened out container. Ran compact test. Ram traveled down and back up. Advised customer that no parts are available for this unit if unit was to fail. Op test good.
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Oakwood Village, OH 44146
Brian M
Job Details:
12/29/2022
"Cc of errors and smell and noise Ui not properly responding needs ui Found unit not draining, dispenser drawer broken, top rusted out and hinges not keeping lid open Not getting power to drain pump Got unit to spin loud grinding noise also needs gearcase ; ordrng 1 W11102318 (console) and 1 W10861667 (drawer) and 1 W11097645 (top) and 1 W10861714 (hinge) and 1 W10861714 (hinge) and 1 WPW10581874 (pump-water) and 1 W10812422 (cntrl-elec) and 1 W11130359 (suspension)"
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE55US0HB01
Near Bedford, OH 44146
Brian M
Job Details:
12/29/2022
Installed top Put unit into box to protect it
We serviced a
WHIRLPOOL WALL OVEN
Model WOS11EM4EB00
Near Olmsted Township, OH 44138
Marie V
Job Details:
12/29/2022
"Replaced fan, thermostat fix and fuse. Installed unit back in. Preheated oven to 350*. And took temps , pass. Also, explain cust that underneath unit theres not a flat surface theres 2 pieces of wood, it needs to be flushed so air flow can work properly. Op test ok"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Marie V
Job Details:
12/29/2022
Cc of unit making a clicking noise. Confirmed. Found cam screw loose. Corrected. Replaced belt. Gave advice cust on how much clothes are a normal cycle. Op test ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Cleveland, OH 44135
Marie V
Job Details:
12/29/2022
"Installed new drain and control. Stared unit unit fills up , whent to drain I heard a pop noise. Control shorted. Verify ohms on pump. Has 2ohms. Should be from 15 to 60 ohms. Reordering control and pump.; ordrng 1 W10906426 (Control) and 1 W11219380 (Drain pump)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW02
Near Euclid, OH 44123
Joe O
Job Details:
12/29/2022
"Cc: intermittently not coolingCustomer stated unit stopped cooling for 5 days and started cooling again today. Found temps in ff section at 35 degrees, freezer at 0 degrees. Found unit set to just under coldest setting. Called whirlpool tech line spoke with Bruce, advised of intermittent no cool. He asked if fans or anything running when it went out. Customer stated no fans running, but interior light still illuminated. He stated to check harness and thermistors. Thermistors ohmed out good. No broken, or loose connection in control harness. He stated to replace control? Needs controlControl shows out of stock. Office to reschedule ordrng 1 W11594670 (Control box)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS02
Near Middleburg Heights, OH 44130
Gabriel P
Job Details:
12/29/2022
"Found defective inverter check voltage going in is good then ohm out compressor and is good giving estimate for inverter ordering ; ordrng 1 W10629033 (Inverter), used 1 SHIPPING (shipping and handling)"
We serviced a
JENN-AIR WALL OVEN
Model JJW9230DDW
Near Brook Park, OH 44142
Gabriel P
Job Details:
12/29/2022
Replace sensor then preheat to 350 it was 350 pass. opt test ok
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Aurora, OH 44202
Corina B
Job Details:
12/29/2022
"Replaced the tub ring, bezel and latch. Started a rinse and spin. Opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Willowick, OH 44095
Joe O
Job Details:
12/29/2022
"Cc: not washingFound sump receiving proper power, not washing. Installed sump assembly. Ran diagnostics test cycle. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Parma, OH 44134
David R
Job Details:
12/29/2022
"Replaced bulb, switch. Found wires not hooked up to bulb. Good now. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW5500SQ0
Near South Euclid, OH 44121
Jason N
Job Details:
12/29/2022
"Cc unit not cleaning clothes, leaving residue, and discoloration in drain tub Ran wash test, found agitator dog gears are worn, will not agitate. Advised customer this will cause clothes not to be clean and leave any soil and soap residue on the clothing. Advised that the discoloration in her washtub is not caused by the unit itself and that a combination of water minerals/rust, soil in clothing as well as soap residue will generate this discoloration. ; ordrng 1 285809 (Cam agit)"
