Service History 226 | Freds Appliance

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC3

Near Painesville, Ohio 44077

Jason N

Job Details: 07/17/2025

"Cc water inlet problemRan diagnostics, found codes f8e1 for low/no flow, and f7e1 for tachometer missing or wrong signal. Ran test cycle, all functions passed. Customer states issue appears more on Rinse cycles. Ran Rinse cycle, unit filled and then abruptly stopped. Checked voltage to inlet valve during fill test, solenoid receiving 123v. Unit will need inlet valve replaced. Quoted customer repair cost. Replaced inlet valve using truck stock part. Reran Rinse cycle, unit filled and advanced properly. Noticed during a spin test belt made a light squeal noise. Customer also wants drive belt replaced. Added additional part to quote. Replaced belt using truck stock. Op test good. ; used 1 W11165546 (VALVE), and 1 WPW10006384 (Belt) from stock"

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW

Near East Cleveland, Ohio 44112

Braxton D

Job Details: 07/17/2025

F8 e1. Drain hose on the floor. Installed drain hose in the utility sink. Leveled washer.

We serviced a

GE REFRIGERATOR

Model GFE28GYNDFS

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/16/2025

Cx unit not cooling Found freeezer at room temp but fridge at 44 No frost pattern on evap Suspect sealed system issue Did not tap Into system customers paper work shows they may potentially have a warranty still on unit and recommend contacting factory support first ; ordrng 1 WR87X36101 and 1 WR87X23410 (refrigerator compres) and 1 WR86X25269 (Filter)

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MS0

Near South Euclid, Ohio 44121

Corina H

Job Details: 07/16/2025

CC that the back right burner is not working. Confirmed. Found the harness not seated properly. Reseated the harness. Tested. Found the simmer flames to high. Adjusted the flames. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KSRA25CNBL00

Near Solon, Ohio 44139

Corina H

Job Details: 07/16/2025

Replaced the Icemaker. Cycled. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

KITCHENAID RANGE

Model KSEG700ESS1

Near Solon, Ohio 44139

Corina H

Job Details: 07/16/2025

Replaced the control. Ui and cable. Tested. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Painesville, Ohio 44077

Dan

Job Details: 07/16/2025

"Customer complaint of shaking, suspension is good, shaking is normal, unit is operating as designed"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Painesville, Ohio 44077

Dan

Job Details: 07/16/2025

"Installed new ice maker, op test good"

We serviced a

SAMSUNG RANGE

Model NX58K3310SS

Near Mentor, Ohio 44060

Dan

Job Details: 07/16/2025

"Installed new igniter, op test good"

We serviced a

MAYTAG DRYER

Model MED7230HW3

Near Wickliffe, Ohio 44092

Dan

Job Details: 07/16/2025

"Customer complaint that unit is not starting, confirmed, unit was in flood(see pics), flood damage is not covered under warranty"

We serviced a

FRIGIDAIRE RANGE

Model FEB24S5ASE

Near Austinburg, Ohio 44010

Dan

Job Details: 07/16/2025

"Customer complaint that oven stopped working after power outage, display is flashing f13(eeprom failure), unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 318414222 (Cntrl), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE WASHER

Model GTW485ASW0WB

Near Conneaut, Ohio 44030

Dan

Job Details: 07/16/2025

"Customer complaint that unit is not starting, confirmed, ran diagnostics found mode shifter error, mode shifter is reading open, unit needs new mode shifter ; ordrng 1 WH03X30517 (Mode shifter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ3

Near Ashtabula, Ohio 44004

Dan

Job Details: 07/16/2025

"Installed new sump assembly, op test good"

We serviced a

AMANA WASHER

Model NTW4516FW4

Near Lorain, Ohio 44055

Angel

Job Details: 07/16/2025

Cc that washer will not stop draining. Ran diagnostics and found error code F3E1 pressure system fault. Unit will need main board replaced ordering part office to reschedule parts showing out of stock.; ordrng 1 W11603811 (Control board)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Cleveland, Ohio 44111

Angel

Job Details: 07/16/2025

Cc that bottom of the freezer was freezing over. Verified and drain port was clogged with ice and some plastic pieces. Steamed out drain port and removed plastic pieces. Made sure water was flowing opt test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA08

Near Cleveland, Ohio 44113

Angel

Job Details: 07/16/2025

Cc that they had frost buildup on the top right hand corner of freezer door. Verified and gasket was not sealing properly. Steamed out gasket made sure it was sealing opt test good.

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland, Ohio 44111

Angel

Job Details: 07/16/2025

"Cc that unit was going from sense to done. Verified and found that actuator was bad replaced it with cam tested unit opt test good.; used 2 W11481722 (actuator), and 1 W10721967 (PULLEY) from stock"

We serviced a

LG DRYER

Model DLE7100W

Near Lakewood, Ohio 44107

Angel

Job Details: 07/16/2025

"Cc that vent cover broke. Replaced vent cover but noticed the moisture sensor wires broke off will need harness replaced. Ordering part.; ordrng 1 6631EL3003B (Sensor harness), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302EPA09

Near Lakewood, Ohio 44107

Angel

Job Details: 07/16/2025

Verified correct model and serial# and unit still under 1 year warranty. Cc that mullion was not engaging with bracket on top. Verified and just needed to be adjusted. Had worker that was there test it out himself opt test good. There was nobody else there but the worker to take signature so was not able to get a signature.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC

Near Lorain, Ohio 44052

Marie V

Job Details: 07/16/2025

"Cc that unit is not starting. Confirmed issue, found black wire and white wire shorted, outlet has no power., replaced terminal and power cord from T/S. Cant test unit since outlet is not working, cust ha currently having electrician to correct issue, op test ok; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Elyria, Ohio 44035

Marie V

Job Details: 07/16/2025

Replaced control. Brought core for return

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Broadview Heights, Ohio 44147

Bill

Job Details: 07/16/2025

"Changed timer, tested opt test good."

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS4

Near Broadview Heights, Ohio 44147

Bill

Job Details: 07/16/2025

"Cc not working, confirmed cc. Sump and dispenser has failed, ordered new sump and dispenser. Follow up schedule for 7/22; ordrng 1 W10805015 (Sump) and 1 W10861000 (Dispencer)"

We serviced a

JENN-AIR WALL OVEN

Model JJW2830LL00

Near Brecksville, Ohio 44141

Bill

Job Details: 07/16/2025

"Replaced console, programmed and tested. Opt test good."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Streetsboro, Ohio 44241

Bill

Job Details: 07/16/2025

"Cc not spinning clothes out, confirmed cc. Hub was stripped, replaced hub from truck stock. Calibrated and tested, opt test good.; used 1 W10528947 (Hub) from stock"

We serviced a

AMANA DRYER

Model DLE330RAW

Near Garfield Heights, Ohio 44125

Manny

Job Details: 07/16/2025

"Cc unit not drying properly, verified and unit heating but blower wheel broken and motor loud, ordering motor and wheel.; ordrng 1 WP2200376 (motor-drve) and 1 56000 (blower wheel)"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW1

Near Burton, Ohio 44021

Corina H

Job Details: 07/16/2025

"CC that the felt is coming off. Confirmed. Found the felt coming off, reinstalled the felt. Found the support roller broken. Replaced the dryer repair kit. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. opt test ok. ; used 1 WPY055980 (HIGH TEMP ADHESIVE) from stock"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X20DW06

Near Mantua, Ohio 44255

Corina H

Job Details: 07/16/2025

"CC that there is frost and ice on the back wall by the fan. Advised Cust this is normal due to the heat and humidity, being in the garage. Working as designed. Opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6500MW1

Near Ravenna, Ohio 44266

Corina H

Job Details: 07/16/2025

CC that the lid lock would not always lock and the water dispenser is broken. Confirmed. Replaced the lid lock. Will need a new faucet.; ordrng 1 W11174419 (Switch)

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Chagrin Falls, Ohio 44022

Braxton D

Job Details: 07/16/2025

Replaced control board. Pressure sensor error.

We serviced a

AMANA REFRIGERATOR

Model ARTX3028PW01

Near Mentor-on-the-Lake, Ohio 44060

Jason N

Job Details: 07/16/2025

"Installed fan motor and blade. Unit is cooling at this time, good airflow to both sections. Op test good."

We serviced a

SAMSUNG REFRIGERATOR

Model RF266ABBP/XAA

Near Mentor, Ohio 44060

Jason N

Job Details: 07/16/2025

"Deiced FF and cleared drain. Installed updated drain kit and evaporator cover. Ensured good flow through drain. Run functional tests, all functions working. Op test good. Advised customer to allow several hours for FF section to return to desired temperatures."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDHW09

Near Eastlake, Ohio 44095

Jason N

Job Details: 07/16/2025

"Cc unit not dispensing ice, ice maker is stuckFound ice in ice container, small clump of fused ice near dispense opening. Shook container to break up fused ice cubes. Reinstalled ice container and tested ice dispense. Op test good. Advised customer on removing container to break up fused ice when needed."

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE05

Near Pepper Pike, Ohio 44124

Brian M

Job Details: 07/16/2025

Installed leds Op test ok

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Chagrin Falls, Ohio 44022

Brian M

Job Details: 07/16/2025

"Cx lights out on ui Reset power lights came back Advised if it continues to happen may be issue with door Left quote ; ordrng 1 W11416788 (Door), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBL306ESS05

Near Shaker Heights, Ohio 44122

Brian M

Job Details: 07/16/2025

Cx concerned deli drawer not closing Drawer is closing normal and as designed Quality of machine does not meet customer expectations

We serviced a

MAYTAG WASHER

Model MVWB835DW1

Near Cleveland, Ohio 44120

Brian M

Job Details: 07/16/2025

Installed latch Op test ok

We serviced a

GE DISHWASHER

Model GDT665SGN0BB

Near Madison, Ohio 44057

Dan

Job Details: 07/16/2025

"Customer complaint that unit is leaking, confirmed, found wash motor seal leaking, unit needs new seal; ordrng 1 WD08X27458 (Seal), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS3

Near North Ridgeville, Ohio 44039

Marie V

Job Details: 07/16/2025

"Cc that unit is making a noise while in use, confirmed issue, noise was coming from top rack, is hitting the top tube when is spinning. Removed top rack to test, still making noise. Ordering top spray arm ,retainer manifold and tube feed; ordrng 1 W11573766 (Spray arm) and 1 W11590538 (Retainer) and 1 W11775237 (Tube feed) and 1 W11690647 (Retainer) and 1 W11545334 (Manifold)"

We serviced a

WHIRLPOOL DRYER

Model WED8000DW

Near North Olmsted, Ohio 44070

Marie V

Job Details: 07/16/2025

"Cc unit is noisy. Confirmed issue, found pulley not spinning. Replaced dryer kit amd belt. Cleaned blower wheel and lint from inside. Tested unit Op,test ok"

We serviced a

MAYTAG REFRIGERATOR

Model RTT1900E

Near North Olmsted, Ohio 44070

Marie V

Job Details: 07/16/2025

"Cc that unit is getting warm on both sides, and that the condenser fan is not running. confirmed issue, checked oltage 120v. Unit will need new condenser fan. ; ordrng 1 833697 (Condenser fan), used 1 SHIPPING (SHIPPING LOGISTICS*), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Amherst, Ohio 44001

David R

Job Details: 07/16/2025

"Replaced gearcase, suspension rods, belt, pulley, cam, capacitor, control, absorbers, harness, motor, and actuator from t/s. Ran test mode. All components working properly. Op Test Ok. ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ3

Near Amherst, Ohio 44001

David R

Job Details: 07/16/2025

Customer already pulled unit out before tech arrived. Customer said he will put back under counter. No water in tray. Replaced pump motor assembly. Ran test mode. Watching and no signs of leaks. All components working. Good. Op Test Ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSF536RPS00

Near Grafton, Ohio 44044

David R

Job Details: 07/16/2025

"Part was broken during delivery, took pics. Ordering drawer and self for cusotmer. No return, customer can put on themselves. ; ordrng 1 W11760528 (Shelf) and 1 W11760785 (Pan drawer)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKV3

Near Elyria, Ohio 44035

David R

Job Details: 07/16/2025

Replaced spray arm. Tested. Good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Elyria, Ohio 44035

David R

Job Details: 07/16/2025

"Cc UI not taking commands and not locking. Found F2E1, F5E1. Ordering latch and Ui console. ; ordrng 1 W11135391 (UI console) and 1 W10810403 (Latch)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ0

Near Columbia Station, Ohio 44028

David R

Job Details: 07/16/2025

Cc some buttons not lighting up. Verified control malfunction. Ordering control. ; ordrng 1 W11637583 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBFO42FSX00

Near Independence, Ohio 44131

David R

Job Details: 07/16/2025

"Called and talked to customer. Reoccurring issue and adjusted door is not solving. Sending over link for customer to pay for gaskets. No labor being charged. Collected labor on first visit but since secondary issue has not been resolved, not changing any additional. Customer will pay via link. Schedule for a 2 job count. ; ordrng 1 2309216 (Gasket) and 2 W11159728 (Gasket, foam)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA WASHER

Model DLW330RAW

Near Garfield Heights, Ohio 44125

Manny

Job Details: 07/16/2025

"Cc unit leaking, verified and water leak from drain line, ordering drain hose; ordrng 1 WP40053901 (hose- drai)"

We serviced a

MAYTAG WASHER

Model MVWX655DW2

Near Cleveland, Ohio 44125

Manny

Job Details: 07/16/2025

"Cc unit chattering, verified and noise coming from underneath, tilted back and gearcase leaking, ordering suspension, Gearcase and drive components ; ordrng 1 W11454734 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11239857 (belt) and 1 W10913953 (actuator) and 1 W11428524 and 1 W11130362 (suspension)"

We serviced a

MAYTAG WASHER

Model MVW5035MW2

Near Garfield Heights, Ohio 44125

Manny

Job Details: 07/16/2025

"Cc unit not working properly and stayed locked up, verified and f5e3 and f5e4 both for latch issues and f6e1 for communication error, ordering control and latch ; ordrng 1 W11735316 (Control) and 1 W11670519 (Latch)"

We serviced a

WHIRLPOOL WASHER

Model WTW6157PB0

Near Cleveland, Ohio 44108

Manny

Job Details: 07/16/2025

"Replaced Gearcase, motor and control, ran test cycle and opt tested good. Took core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFG04

Near Westlake, Ohio 44145

Manny

Job Details: 07/16/2025

"Replaced hinge, and heated gasket to expand it to seal, door is sealed, advise customer to monitor, opt tested ok"

We serviced a

WHIRLPOOL WASHER

Model WTW4957PW0

Near Parma, Ohio 44134

Manny

Job Details: 07/16/2025

"Replaced control, level unit and ran test cycle, opt tested ok"

We serviced a

KITCHENAID WALL OVEN

Model KODE500EWH20

Near Cleveland, Ohio 44118

Brian M

Job Details: 07/16/2025

Installed ui ran test bake still same error Called whirlpool non repairable; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHW07

Near Cleveland Heights, Ohio 44118

Brian M

Job Details: 07/16/2025

Installed control Advised to watch

We serviced a

WHIRLPOOL WASHER

Model WTW4800BQ1

Near Westlake, Ohio 44145

Angel

Job Details: 07/16/2025

Cc that unit is making a loud noise while agitating. Verified and confirmed noise. Looked underneath and found a lot of oil and water leaking from gear case. Will need all lower components replaced because there drenched in oil and ordering control board because button is getting stuck when you press it looks like tab is damaged on control board.; ordrng 1 W10671327 (Control board) and 1 W11454741 (Gearcase) and 1 WPW10677715 (Drive motor) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WPW10427633 (Shield) and 1 W11481722 (Shifter) and 1 W11158830 (Capacitor) and 1 285565 (Agitator)

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Streetsboro, Ohio 44241

Bill

Job Details: 07/16/2025

"Cc pump stays on, confirmed cc. Replaced control, calibrated and tested. Opt test good."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC36MFS05

Near Solon, Ohio 44139

Bill

Job Details: 07/16/2025

"Cc unstable temps, could not confirm. All temps are with in range, evap fan is operating. Unit operating as intended."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Cleveland, Ohio 44106

Jason N

Job Details: 07/16/2025

"Cc filter stuck, unable to removeFound filter stuck in filter housing, door has come apart. Able to pry filter out of housing. Customer is using aftermarket filters. Reinstalled housing door and installed new filter provided by customer. Tried to eject new filter to ensure proper housing operation. New filter is now stuck, unable to remove and not continuing to try as I dont want to cause damage to the filter housing and cause a leak. Unit will need filter housing replaced. Advised customer to use OEM filters for best results. ; ordrng 1 W11162042 (Housing)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB00

Near Cleveland, Ohio 44106

Jason N

Job Details: 07/16/2025

"Recovered refrigerant. Installed evaporator, compressor and filter drier. Pressure checked system with 150 psi of nitrogen. No leaks. Pulled vacuum on system to 29 in/hg. Held vacuum. Recharged system with 4.9oz of r134a. Low side stable at 2psi, good frost pattern starting on evaporator. Advised customer to allow up to 24hrw for unit to return to desired temperatures. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRMF7736PZ00

Near North Royalton, Ohio 44133

David R

Job Details: 07/16/2025

"Took pic of moisture building up on top of FZ door gasket. No where else. Explained to customer of ordering these foam gaskets to put behind the door gasket to push gasket forward and no gaps. Ordering. ; ordrng 4 W11159728 (Gasket, foam)s"

We serviced a

MAYTAG WASHER

Model MVW4505MW2

Near Aurora, Ohio 44202

Braxton D

Job Details: 07/16/2025

"Broken drain pump wire. Replaced wire, clip was present but wire broken due to the drain pump cover being loose and moving around. ; used 1 W11643701 (WIRE HARNESS) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ05

Near Solon, Ohio 44139

Braxton D

Job Details: 07/16/2025

Defrosted water resovior and replaced ice maker. Ice maker cycles and machine gets water.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM00

Near Bedford Heights, Ohio 44146

Braxton D

Job Details: 07/16/2025

Freezer door damaged in upper right corner and gasket is not sealing. Attempted reworking it with steam but it still isnt sealing. No eta on parts. ; ordrng 1 LW10433608 (Freezer door)

We serviced a

JENN-AIR WALL OVEN

Model JMW2430DS01

Near Shaker Heights, Ohio 44122

Braxton D

Job Details: 07/16/2025

Replaced control board. Tested oven. Everything is working as it should.

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Lakewood, Ohio 44107

Braxton D

Job Details: 07/16/2025

"Replaced belt, ran test cycle, unit spins normally."

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Cleveland, Ohio 44105

Marie V

Job Details: 07/16/2025

"Cc that unit is not spinning the clothes out. Ran diag error code f7e1, tachometer missing or wrong signal. Replaced belt and actuator from t/s. Ran auto test and calibration. Op test ok; used 1 W11481722 (actuator), and 1 W11239857 (BELT) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma, Ohio 44129

Marie V

Job Details: 07/16/2025

Cc that unit stopped cooling and making ice. Confirmed unit temps is 62*both sections. No frost pattern on evap. Unit will need sealed system repair. Parts and labor are covered under 60month warranty ; ordrng 1 W11546692 (Evap) and 1 W11580057 (Compressor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730HAMZ1

Near Parma, Ohio 44134

Marie V

Job Details: 07/16/2025

"Cc that unit was not filling up with water, it stared working now, just needs plastic removed from handles. Removed plastic . Op test ok"

We serviced a

WHIRLPOOL RANGE

Model WFG505M0MB0

Near Cleveland, Ohio 44120

Jason N

Job Details: 07/16/2025

Cc outer door glass needs replaced Replaced outer door glass using customer supplied pre id parts. Op test good.

We serviced a

MAYTAG WASHER

Model MVW6230RHW1

Near Shaker Heights, Ohio 44120

Jason N

Job Details: 07/16/2025

"Cc unit stopped working, fault code f9e1 displaysFound tub filled with water. Unable to run a manual drain out. Checked under unit, found broken blue wire in harness to drain pump. Replaced wire harness using truck stock part. Drained unit out and ran test cycle. All functions passed. Op test good. ; used 1 W11643701 (WIRE HARNESS) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS01

Near Kent, Ohio 44240

Corina H

Job Details: 07/16/2025

Replaced the condenser fan. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ03

Near Streetsboro, Ohio 44241

Corina H

Job Details: 07/16/2025

"CC that the water or ice are not working. Confirmed. Used bypass plug, water flow is low. Correct shut off. Will need a filter head; ordrng 1 W11346623 (Filter head), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Cleveland, Ohio 44104

Bill

Job Details: 07/16/2025

"Called w.p tech line, sent in photos. Tech line is sending unit up for review."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ

Near Mentor, Ohio 44060

Braxton D

Job Details: 07/16/2025

Replaced the door gasket and several shelves.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Brook Park, Ohio 44142

Marie V

Job Details: 07/16/2025

"Cc that the unit is not starting when pressing start. Confirmed issue, error code f2e1 needs new panel. ; ordrng 1 W11158457 (Control panel)"

We serviced a

NA NA

Model n/a

Near Amherst, Ohio 44001

Marie V

Job Details: 07/16/2025

Arrived a min late. ; schdld next appmnt for 7/17 THU PM

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Cleveland, Ohio 44120

Jason N

Job Details: 07/16/2025

"Cc unit not starting Ran diagnostics, found code f2e1 for stuck button. Ran test cycle, found unit not shifting. Replaced shift actuator using truck stock part. Reran test cycle, unit now agitating in one direction and not spinning. Replaced capacitor using truck stock. Reran test cycle, all functions now passed. Op test good. ; used 1 W11481722 (actuator), and 1 W11428524 (CAPACTIOR) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW

Near Cleveland Heights, Ohio 44112

Brian M

Job Details: 07/16/2025

Cx not starting Found fuse open Replaced and tested Verified air flow good vent air flow Op test ok ; used 1 WP3392519 (THERMAL FUSE) from stock

We serviced a

KITCHENAID ICEMAKER

Model KUID508HPS01

Near Cleveland, Ohio 44145

Angel

Job Details: 07/16/2025

"Cc that unit stopped making ice. Verified and noticed water coming in was very slow. Removed filter and it started coming in as should. Recommended customer to replace filter and if it still has the same issue it will need filter housing replaced.; ordrng 1 W11266112 (Filter housing), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Euclid, Ohio 44119

Bill

Job Details: 07/16/2025

"Cc making odd noise and not making much ice, confirmed cc. Noise is coming from auger motor, tested ice maker, everything tested good. Noticed temps where set warmer then recommend. Adjusted temps, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 W11671282 (Motor,), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

AMANA REFRIGERATOR

Model ASD2575BRS01

Near Mayfield Heights, Ohio 44124

Brian M

Job Details: 07/16/2025

Installed filter and bin ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

We serviced a

LG REFRIGERATOR

Model LFX31925ST/02

Near Chardon, Ohio 44024

Brian M

Job Details: 07/16/2025

"Cx unit not cooling Cx had unit unplugged since Monday plugged unit in and ran diagnostic checks Could not determine issue and advised to let cool for 72 hours Ran compressor check and no errors showed for compressor Advised to watch but also Left quote for comptroller replacement ; ordrng 1 TCA38151706 (Compressor) and 1 CJT30000002 (Jig) and 1 CJT30120301 (Update harness) and 1 W11109499 (drier), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

We serviced a

GE RANGE

Model PGB916SEM3SS

Near Lorain, Ohio 44053

Angel

Job Details: 07/15/2025

Cc that oven will not turn on all the time. Verified and found weak igniter. Replaced igniter tested unit opt test good.; used 1 12400035 (IGNITER) from stock

We serviced a

MAYTAG WASHER

Model MVW6230RHW2

Near Cleveland, Ohio 44124

Bill

Job Details: 07/15/2025

"Cc unit not working, confirmed cc. Unit has a 5 year warranty( uploaded screen shot of entitlement.) found f7e3 and f7e4 shifter fault codes, replaced shifter from truck stock. Calibrated and tested, opt test good.; used 1 W11481722 (Shifter) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near LaGrange, Ohio 44050

Angel

Job Details: 07/15/2025

Cc that unit still not heating. Tested everything and it was looking good. So I called BJ and we found flame sensor was working intermittently and if you push on the wires it will make contact and work. Replaced sensor tested unit opt test good.; used 1 Wp338906 (Sensor) from stock

We serviced a

MAYTAG FREEZER

Model MZF34X16DW10

Near Grafton, Ohio 44044

Angel

Job Details: 07/15/2025

"Cc that fan is not working correctly and temps get to 60*. Verified and everything was working fine and evaporator had a full frost pattern but noticed it turned off even though the unit was getting warmer because of the door being opened and went into a defrost. Looks like a board issue but ordering fan, control box and thermistor. ; ordrng 1 WPW10384183 (Thermistor) and 1 W11499658 (Evap fan) and 1 W11648347 (Control box)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEHZ05

Near Strongsville, Ohio 44149

Angel

Job Details: 07/15/2025

Cc that unit is not dispensing water and not making ice. Temps are good and valves are working. Checked reservoir tank for the water and it was frozen. Steamed it out tested dispenser and ice maker opt test good.

We serviced a

KITCHENAID COOKTOP ELE

Model KCIG556JSS02

Near Columbia Station, Ohio 44028

Angel

Job Details: 07/15/2025

Cc that only 2 burners worked. Verified and confirmed could hear the fan trying to run but stopping. Had to have one of the workers from drees come out because cooktop was siliconed onto the counter top. He got the cooktop off and found a connector not soldered all the way on and fell off and fan getting jammed up with bottom of the module. Will have to order new modules and console. Office to reschedule parts showing out of stock.; ordrng 1 W11741354 (Module) and 1 W11742047 (Module) and 1 W11727259 (Console)

We serviced a

KITCHENAID DISHWASHER

Model KDTM804KPS3

Near Olmsted Falls, Ohio 44138

Angel

Job Details: 07/15/2025

Cc that unit is not filling with water and giving a H20 error. Confirmed error. Verified and found valve not working. Found part in truck stock replaced it tested unit opt test good.; used 1 W11434044 (Fill valve) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ18

Near North Ridgeville, Ohio 44039

Angel

Job Details: 07/15/2025

Cc that unit was not cooling properly. Verified and unit had a good frost pattern but fan was not running unless I would give it a push start but than would stop again. Ordering evaporator fan.; ordrng 1 W11661931 (Fan)

We serviced a

MAYTAG WASHER

Model MVW5430MW2

Near North Ridgeville, Ohio 44039

Angel

Job Details: 07/15/2025

Cc that unit was banging around and not spinning and all her clothes were wet. Ran diagnostics and found F0E9 off balance load. Explained to customer how much to fill washer with clothes and how to arrange everything evenly around the basket to avoid off balance load. Ran a drain/spin with towels and it ran perfectly. Recommended customer not to overload and make sure clothes are evenly distributed around the basket.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS03

Near Lorain, Ohio 44053

Marie V

Job Details: 07/15/2025

"Replaced fan, harness and blade. Stared running properly. Recommended to allow few hours to reach normal temps. Op test ok"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW1

Near Lorain, Ohio 44055

Marie V

Job Details: 07/15/2025

Replaced lid. Tested unit. Op test ok

We serviced a

AMANA REFRIGERATOR

Model ARTX3028PW01

Near North Olmsted, Ohio 44070

Marie V

Job Details: 07/15/2025

"Cc that unit feels like is getting cold but is not freezing food. Freezer fan running, temps in RC 51*, freezer 21* . Took cover off evaporator, no frost pattern on evap.compressor drawing 0.40 amps, unit will need sealed system repair ordering parts. Different address for parts. ; ordrng 1 W11580057 (Compressor) and 1 W11579351 (Evap) and 1 TJAF1200 (Tube)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ08

Near Fairview Park, Ohio 44126

Marie V

Job Details: 07/15/2025

"Cc that both door seals are broken. Confirmed issue. Replaced both seals. Steamed out , petroleum jelly on in, sealing properly .Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ16

Near Strongsville, Ohio 44136

David R

Job Details: 07/15/2025

"Cc about noise, also mentioned cubed/crush ice not dispensing properly. Looked at ice dispensing first. Nothing blocking in ice bin. Took out bin and solenoid for crush/cubed moving up and down with no problems. Dispensing ice and crush/cubed working on correct settings. Tried to find out noise complaint. Went through diagnostics. All fans are good. Damper behind icemaker is good. Documenting customer saying intermittent issue. Called TL, File 7741983621. Before connecting to TL. Ice mold dropped ice and icemaker called for water. Cusotmer than said thats the noise. I said when icemaker fills up, she said yes. As of now, when icemaker fills up with water, all sounds normal to me. Not loud, just all normal sounds. Talked to TL, went over all findings and how as of today, all sounds and movements of unit sound normal. Nothing out of the ordinary. Crush/Cubed working fine as well. Cannot find anything wrong at this time. Op Test Ok. *** customer has references 7740026000, she said she sent over 21 pages of documents to whirlpool"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Strongsville, Ohio 44149

David R

Job Details: 07/15/2025

"Replaced deli drawer control, harness and FZ icemaker. Also advised to customer of replacing new water filter, customer said he did recently. Checked and couldnt find anything spilled in any trays in unit. Calling TL to document to see if anything else can be recommended. Went over everything with TL, Techline recommended customer remove all items and use cleaner to clean unit. Also recommended customer put Charcoal, Baking Soda in front of vents to help filter the air. Techline said it could be due to age of unit and nothing can be done. Documented. Drawer Deli Control is good and working correctly. Op Test Ok."

We serviced a

MAYTAG RANGE

Model MER8800FZ0

Near North Royalton, Ohio 44133

David R

Job Details: 07/15/2025

"Cc unit back right knob is loose. Found knob is cracked and not able to turn switch. Gave estimate for knob. Customer ordering and will replace herself. No return needed. ; ordrng 1 W11084052 (Knob), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

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