We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ00
Near Euclid, OH 44123
Manny
Job Details: 09/09/2022
"Replaced drain pan, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Brecksville, OH 44141
Gabriel P
Job Details: 09/09/2022
Found fill tube frozen clear out ice and ran icemaker test and it fill opt test ok
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW04
Near Cleveland, OH 44135
Angel
Job Details: 09/09/2022
Cc that unit was not cooling on top shelves. Confirmed could not feel any air on top but noticed evaporator was frosted up removed cover checked heater and heater was good unit will need control box and thermistor. Office to reschedule control box out of stock.; ordrng 1 W11496884 (Control box) and 1 WPW10383615 (Thermistor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Shaker Heights, OH 44120
David R
Job Details: 09/09/2022
"Replaced vent, gasket, deflector. Ran unit 25 mins, no leak. Good. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near East Cleveland, OH 44112
Jason N
Job Details: 09/09/2022
"Cc unit not turning onConfirmed, no response from unit. Checked power to control board, good at 118v, no statues LED on control board. Unit needs control board. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11498796 (Main control)"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Mentor, OH 44060
Dan H
Job Details: 09/09/2022
"Customer complaint that unit is taking a long time to wash, ran test cycle, no error codes found, incoming water temperature at 80 degrees, unit completed test cycle, unit is operating as designed, advised customer to run hot water in sink before starting"
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYW02
Near Solon, OH 44139
Brian M
Job Details: 09/09/2022
Cc unit not cooling Found unit to half frost pattern Suspect sealed system issue Recommend compressor and evap replacement ; ordrng 1 W10309988 (compressor) and 1 WPW10239732 (evaporator) and 1 WPW10143759 (dryer) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/09/2022
Cc unit not working and just beeps Found installers to not have tightened water line on valve creating a leak Tightened and cleaned drip pan OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model MHW5630HW0
Near Gates Mills, OH 44040
Jason N
Job Details: 09/09/2022
"Cc unit not powering onFound unit is unresponsive. Able to enter diagnostics mode. Found service pointer W11481344 for unresponsive unit. Per service pointer, replace ACU with latest software version. Customer declined repair. Estimate only; ordrng 1 W11322901 (ACU)"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Mayfield, OH 44143
Jason N
Job Details: 09/09/2022
"Cc unit not heating Ran dryer op test, found after 2 cycle, gas coils are not longer opening gas valve, no flame. Replaced gas coils using truck stock part. Ran dryer test for 5 cycle, good ignition and flame each time. Op test good. ; used 1 279834 (COIL) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM03
Near Parma, OH 44130
David R
Job Details: 09/09/2022
Cc unit making noise. Not hooked up to water but icemaker turned on. Showed customer how to turn off and on owners manual. Unit is good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Maple Heights, OH 44137
Brian M
Job Details: 09/09/2022
Cc unit not working properly Found lid lock not functioning Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W10810403 (LID LATCH) from stock
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Willoughby Hills, OH 44092
Jason N
Job Details: 09/09/2022
"Cc unit not filling its correct amount of waterCustomer stated loads are not getting enough water, not covering the clothing load. Ran diagnostics, found codes f0e3 for overload and f2e1 UI stuck button. Ran auto test and calibration, all functions passed. Started normal wash load with clothing. Unit sensed and filled just below clothing level and then advanced to wash. Advised customer this is correct for these units, it will not fill tub with water. Advised use of deep water each cycle for maximum water level and only 2tbl spoons or 1/4c of detergent max per load. Unit is working as designed."
We serviced a
KITCHENAID RANGE
Model KDRS407VSS04
Near Euclid, OH 44143
Manny
Job Details: 09/09/2022
"Cc u it never heated , stated took 3 hours for unit to reach 350, pull unit out disconnected power removed back cover and ohm out bake element and passed, plugged unit in and set to bake, took voltage and no voltage going to element, removed control cover and found one of the bake wires disconnected, reconnected noticed that when control gets pushed back into the slot bake wire is getting snagged on the frame, noticed cover a little bent straighten out control coven wire not getting snagged anymore, set to bake unit reaches 350, put unit together opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC3
Near Cleveland, OH 44106
Manny
Job Details: 09/09/2022
"Cc unit is dead, checked power and outlet have 134Vac, asked BJ if this voltage is ok, he said is a little high and advise calling tech line, called tech line spoke to Nick ran some test have me disconnect components to see if we see there service lights on control, no lights coming on have me check ohms on drain and recirculating pumps both within range, checked resistance on latch and 92ohms, he suggested that could be a voltage spike taking the control out. Customer doesnt want the control replaced stated that this is second unit of the same and both times control issues she said she want the unit replaced and shes going to call wpl to see if they replaced it if not shes going to put it on the curb. Still waiting on parts; saved tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM01
Near North Royalton, OH 44133
Gabriel P
Job Details: 09/09/2022
"Found fan not blowing fast enough need fan gave estimate customer will try to have whirlpool help then opt test ok ; ordrng 1 WP2315549 (Fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
JENN-AIR RANGE
Model JDR8895AAB
Near Parma Heights, OH 44130
David R
Job Details: 09/09/2022
"Cc lower bake oven not working. Getting correct power. Crack on element. Ordering element.; ordrng 1 WP7406P428-60 (Lower bake element), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Aurora, OH 44202
Corina B
Job Details: 09/09/2022
Used dampeners on the compressor and line. Ran step 5 running as designed. Opt test ok
We serviced a
MAYTAG RANGE
Model MGR6775ADB
Near Cleveland, OH 44135
Angel
Job Details: 09/09/2022
Cc that handle came off. Took apart door found screws inside reinstalled screws and handle tightened them up real good had customer test it. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVW6230HW1
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 09/09/2022
Ran diagnostic found no error code ran calibration and auto test pass ran drain and spin cycle pass then ran rinse and spin with a load pass unit working as design .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Fairview Park, OH 44126
Angel
Job Details: 09/09/2022
"Cc that her lettuce was freezing. Checked temperatures and ff section was at 36* at the lowest setting and freezer was at 12*. Removed evaporator cover to make sure unit had good frost pattern and it did unit will need control box and thermistor. Office to reschedule control box out of stock.; ordrng 1 W11353813 (Control box) and 1 W11438736 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE DRYER
Model GTD42EASJ2WW
Near Ravenna, OH 44266
Brian M
Job Details: 09/09/2022
Installed bearing OP Test Ok
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Strongsville, OH 44136
David R
Job Details: 09/09/2022
"Cc unit not draining. 6-4, 8-2, error. Replaced drain pump from t/s. Ran rinse cycle. Completed. Good. Op Test Ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Jason N
Job Details: 09/09/2022
"Installed thermal cutoff and thermal fuse from truck stock. Ran dryer op test, good heat and tumble. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DRYER
Model MEDE251YL0
Near Olmsted Township, OH 44138
David R
Job Details: 09/09/2022
"Cc unit loud screeching. Bad idler. Replaced dryer kit from t/s. Tested. Good. Found motor switch wearing down, able to correct placement. Good. Op Test Ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Cleveland, OH 44104
Manny
Job Details: 09/09/2022
"Cc unit no spinning, ran diagnostics cycle found codes F7E5 for shifter fault, F7E1 basket speed fault, F7E6 for motor fault and F1E2 for motor control fault, unit will start spinning then it reset and wont start unless unit power is reset, unit will need control , motor, shifter and cap. Customer will not proceed with the repair.; ordrng 1 W11116590 (cntrl-elec) and 1 W11283592 (motor-drve) and 1 W11395618 (Capacitor) and 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED4950hw0
Near Willowick, OH 44095
Jason N
Job Details: 09/09/2022
"Cc unit randomly trips breaker, seems to get hot. Found unit breaker tripped when arrived. Reset breaker, noticed breaker is only a 20A. Per WP installation, electric units should be on a 30A circuit. Advised customer to contact electrician to have breaker upgraded to a 30A circuit"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104KPS
Near Aurora, OH 44202
Corina B
Job Details: 09/09/2022
"CC that the unit is leaking on the left side not all the time. Removed the front panel started a cycle, no signs of leaking from the vent or dispenser. Let the unit run for several minutes no leaks. Replaced the gasket from surplus stock. No leaks. Started a rinse cycle no leaks. Opt test ok ; used 1 W11483553 (Gasket) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GW0
Near Diamond, OH 44412
Brian M
Job Details: 09/09/2022
Installed control and lid lock Ran auto test and calibration OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW01
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 09/09/2022
"Found seal with a hole giving estimate customer will not fix ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Elyria, OH 44035
Marie V
Job Details: 09/09/2022
"Replaced control UI, gearcase, harness, rotor, stator, impeller, screws , clutch. Ran auto test. And calibration Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Willowick, OH 44095
Jason N
Job Details: 09/09/2022
"Cc unit freezer door still not sealingCustomer claims the freezer door on the upper left corner is pulling back again and not sealing and now the ice maker is not working because the freezer is not holding temperature. Found freezer door sealing properly when arrived, could not find an issue with gasket. No frost buildup in freezer section. Tested gasket sealing ability by opening and closing door several times, gasket pulled in and sealed each time, does not drift back open. Manually cycled ice maker, found ice jammed in mold. Cleared and cycled ice maker. Ice maker indexed and filled mold. No issues found at this time with door gasket."
We serviced a
MAYTAG DISHWASHER
Model MDB5969SDM1
Near Brooklyn Heights, OH 44131
Manny
Job Details: 09/09/2022
"Cc unit no washing properly, found spray arms clogged up, removed clogged from spray arm ran test cycle no codes and unit finished without any issues but spray arms are clogged again, advise customer of spray arms replaced, customer will install no need for return visit.; ordrng 1 WPW10605345 (Spray arm) and 1 W10803178 (arm-spray), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Middleburg Heights, OH 44130
Marie V
Job Details: 09/09/2022
"Unit has compressor replaced, replaced filter drier, while pushing back in place filter drier broke. Had to replace twice. Set unit into a vacc. 29. Waited 15 min, no changes in gages. Filled unit with r600 44oz. Full frost pattern. Op test ok; ordrng 1 W10897193 (Lockring) and 1 W10896677 (Lock ring), used 2 W10843121 (DRIER), and 2 W10896710 (Lock ring) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS01
Near Beachwood, OH 44122
Corina B
Job Details: 09/09/2022
"CC that the freezer is frosting up. Confirmed. Ran diag the to the heater 0 volts from the control. Ohmed the heater is 23 ohms. Will need a control board. ; ordrng 1 WPW10739408 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WSR57R18DM02
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/09/2022
Cc unit making noise Found noise to be Freon running through evap this is normalAdvised customer on noises And pointed them to the noise page on whirlpool website
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near Westlake, OH 44145
Angel
Job Details: 09/09/2022
"Steamed out the evaporator Replaced harness, fan and pan kit. Opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Grafton, OH 44044
David R
Job Details: 09/09/2022
"Cc unit not cooling properly. FZ temp is good. Upper FF 45/50*, in drawer is 45*. Took out drawer, same issue, not defrosting properly. Ice build up on evap cover. Took pics. Looked on SERVICEMATTERS, SP W11092686, frost build up on evap, gives kit number to be replaced. S code S16360 covers labor. Would replace service kit, with new evap fan harness. *2 count to defrost unit. ; ordrng 1 W11087438 (Fan w/ evap harness) and 1 W11457241 (Service kit), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model ZISS420DXBSS
Near Painesville, OH 44077
Dan H
Job Details: 09/09/2022
"Installed new inverter board, op test good"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW06
Near Perry, OH 44081
Dan H
Job Details: 09/09/2022
"Customer complaint of buzzing noise, buzzing is compressor running, No unusual noises heard, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Jefferson, OH 44047
Dan H
Job Details: 09/09/2022
"Customer complaint of f6e2 error code, confirmed, unit needs new control and user interface ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Cntrl)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Andover, OH 44003
Dan H
Job Details: 09/09/2022
"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 56g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
We serviced a
HOT POINT RANGE
Model RGB26DEH1WW
Near Conneaut, OH 44030
Dan H
Job Details: 09/09/2022
"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"
We serviced a
GE DRYER
Model GTD84ECSN1WS
Near Ashtabula, OH 44004
Dan H
Job Details: 09/09/2022
"Customer complaint that unit is not heating, confirmed, found wire burned again, unit needs new element and wire repaired , customer does not want repair at this time ; ordrng 1 WE11M10001 (Heater), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model KOSE500ESS05
Near Lyndhurst, OH 44124
Corina B
Job Details: 09/08/2022
Replaced the glass. Found the handle is crooked. Will need a new handle; ordrng 1 W11518518 (Handle) and 1 W10839793 (Badge)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Perry, OH 44081
Jason N
Job Details: 09/08/2022
Cc unit needs freezer replaced due to damage. Replaced freezer door using customer supplied part. Customer satisfied with appearance. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Avon, OH 44011
Angel
Job Details: 09/08/2022
Cc that unit was not cooling properly. Took temperatures and freezer was at 30* and ff section at 45*. Looked in freezer and saw evaporator has a ball of ice and no frost pattern. Called BJ to see if he thinks I should replace the drier filter to see if its just a restriction causing the issue or if it has a leak and he stated to replaced the drier filter with a dye filter to see if it fixes issue. Reclaimed refrigerant Replaced drier filter with uv drier put unit into a 30 vacuum and recharged with 4.50oz of R134a recommended customer to give it 24hrs for proper cooling. Opt test ok.; used 1 WPW10143759 (DRIER) from stock
We serviced a
AMANA DISHWASHER
Model ADB1400AGW
Near Hiram, OH 44234
Brian M
Job Details: 09/08/2022
Cc unit not drying properly Ran diagnostics no issue found Advised on jet dry and water temp
We serviced a
KITCHENAID DISHWASHER
Model KUDC10FXSS2
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2022
Cc no power Found wire nuts to big and wires just floating Replaced wire nuts/ still no power Found fuse on control open Needs fuse ; ordrng 1 W10402110 (fuse) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Jason N
Job Details: 09/08/2022
"Installed gearcase. Splutch is also damaged due to gearcase failure. Replaced using truck stock part. Ran auto test and calibration. No abnormal noise, all functions passed. Op test good.; used 1 W10721967 (PULLEY) from stock"
We serviced a
KENMORE GAS DRYER
Model 110.786327
Near Willoughby, OH 44094
Jason N
Job Details: 09/08/2022
"Cc unit not starting Ran dryer op test, drive motor humming loudly. Able to turn drum by hand, not seized up. Unit needs drive motor. Labor still under warranty, parts cost only. ; ordrng 1 279827 (Drive motor)"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Shaker Heights, OH 44122
Corina B
Job Details: 09/08/2022
"Replaced the gearcase, rotor, stator, clutch, slide and agitator. Ran a calibration. Tested the agitating and spin. Unit is not hooked up. Opt test ok"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHD2369TF6
Near Avon, OH 44011
Angel
Job Details: 09/08/2022
Cc that the light on the ui for the water selection would not light up. Confirmed it will work but the indicator light will not turn on unit will need ui replaced. Ordering part.; ordrng 1 5304513303 (Ui)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Avon, OH 44011
Angel
Job Details: 09/08/2022
Cc that unit was not draining. Tested unit and it would not drain used my shop vac to remove water and than removed drain pump and found it had a piece of glass stuck inside removed it tested unit again. Opt test ok.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0LZ2
Near Mantua, OH 44255
Brian M
Job Details: 09/08/2022
Installed switch and burner OP Test Ok
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Grafton, OH 44044
Gabriel P
Job Details: 09/08/2022
"Replace light on freezer,opt test ok also found fascia heater broken ordering customer will install ; ordrng 1 W11197489 (Fascia)"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM3
Near North Olmsted, OH 44070
Marie V
Job Details: 09/08/2022
"Cc that the unit is dripping water from dispenser and ice gets clumping. Confirmed. Found that water valve is wiping into ice maker. Ice maker fill area had ice build up so when is filling up water goes ever. Cust will call back if she wants to continue. ; ordrng 1 WPW10349187 (Water valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS00
Near Cleveland, OH 44144
Marie V
Job Details: 09/08/2022
Replaced harness. Defrosted all ice. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Parma, OH 44129
Manny
Job Details: 09/08/2022
"Cc unit not working, found cap leaking oil, replaced cap opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Strongsville, OH 44149
David R
Job Details: 09/08/2022
"Replaced kit, fan and cover, reset temps to recommended. Give 24 hrs to cool, 24-48 hrs for full bin of ice. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Ravenna, OH 44266
Brian M
Job Details: 09/08/2022
Cc of noise Found noise coming from rear due to vibration Adjusted feet to move tension vibration stopped Advised customer on feet adjustment
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKB0
Near Olmsted Township, OH 44138
Gabriel P
Job Details: 09/08/2022
"Replace heater,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Madison, OH 44057
Dan H
Job Details: 09/08/2022
"Customer complaint that unit is not making ice, found ice maker fill tube frozen solid, cleared, installed new valve, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Ashtabula, OH 44004
Dan H
Job Details: 09/08/2022
"Customer complaint of ice build up on back wall of fresh food section , confirmed, found fresh food section evaporator frozen solid, unit needs new control and evaporator fan/harness, customer does not want repair at this time; ordrng 1 W11087438 (Ev fan) and 1 W11087438 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Strongsville, OH 44136
Gabriel P
Job Details: 09/08/2022
"Drain pump arm was broken inside gave estimate customer wants to try putting on him self but if he cant he still wants us to come on 15 but if he install himself he will call and cancel appointment ; ordrng 1 Wh23x26206 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KENMORE WASHER
Model 110.26852504
Near Westlake, OH 44145
Angel
Job Details: 09/08/2022
"Cc that timer was not working. Tested timer and it was working every time had customer test it and worked for her as well explained to her to press down a bit than spin the knob to the cycle she wants and than pull knob. Gave her the estimate anyways incase she wants to replace it but timer is working perfectly on every cycle you choose or on any spot around timer. Opt test ok charged service call.; ordrng 1 WP8557393 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near North Royalton, OH 44133
Gabriel P
Job Details: 09/08/2022
Customer complaint of small ice production and that ice was small check error code of icemaker no error found also cycle icemaker pass did notice ice was small that dispense on the test ; ordrng 1 W11294907 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Kent, OH 44240
Brian M
Job Details: 09/08/2022
Cc that when dispensing unit will dispense crushed then goes to cubeFound issue with bin Needs bin Customer to install no need to return ; ordrng 1 W11251049 (Bin)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BB0
Near Warrensville Heights, OH 44122
Corina B
Job Details: 09/08/2022
"CC that the oven does not get hot, door gasket for the glass is broken and the handle is loose. Confirmed. The igniter 2.80 amps. Tightened the handle and adjusted the gasket. Replaced the igniter. Heated oven to 350*. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDB09
Near Mayfield, OH 44143
Jason N
Job Details: 09/08/2022
"Cc ice building up in freezer sectionFound ice buildup on bottom of freezer section, defrost drain tray iced over. Cleared ice from freezer and drain. Steamed down drain hole to clear blockage, ensured good flow through. Op test good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BB2
Near Warrensville Heights, OH 44122
Corina B
Job Details: 09/08/2022
Part is damaged. Will need to reorder took pictures ; ordrng 1 WPW10535776 (Door)
We serviced a
WHIRLPOOL DRYER
Model WGD5000DW4
Near Brook Park, OH 44142
David R
Job Details: 09/08/2022
"Cc unit not heating. Broken ignitor. Replaced from t/s. Tested. Good. Op Test Ok ,; used 1 279311 (IGNITOR) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Parma, OH 44134
David R
Job Details: 09/08/2022
"Mullion rail scratches on it, took pics. Also customer had recording of noise, damper. Ordering rail and damper.*** customer to open box for rail and check it out. ; ordrng 1 WPW10479155 (Damper) and 1 W10806457 (Rail)"
We serviced a
WHIRLPOOL DISHWASHER
Model KUDR02FSSS3
Near Broadview Heights, OH 44147
David R
Job Details: 09/08/2022
"Cc unit blinking not working. Clean blinking 7 times and repeats, tech sheet. Check heater circuit through diagnostics. No debris on wash motor. Ran diagnostics, water into unit, wash motor good, at end of diagnostics heater is coming on. Reset. Found a penny from under water fill switch. Could of been causing unit to not fill correctly and shut off heater. Ran unit filled up 4 times, cancelled to drain. Good. Working correctly. Op Test Ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB08
Near Middleburg Heights, OH 44130
Gabriel P
Job Details: 09/08/2022
"Reset icemaker and started to operate,opt test test ok"
We serviced a
GE RANGE
Model JGB735SP1SS
Near Cleveland, OH 44135
Angel
Job Details: 09/08/2022
Cc that rear right burner will not ignite. Confirmed would mot ignite igniter did not have the metal pin to ignite replaced ignitor tested unit. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS04
Near Chagrin Falls, OH 44023
Brian M
Job Details: 09/08/2022
Cc no ice Found icemaker rotating but not filling no noise coming from valve Swapped dispenser valve and ice valve and re ran test Needs dual Vale ; ordrng 1 WPW10420083 (valve) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL STACKED W/D
Model WHIRLPOOL
Near Fairview Park, OH 44126
Angel
Job Details: 09/08/2022
"Cc that unit has an F6E2 error code. Confirmed found error code in diagnostics units ui has miscommunication with control board tried doing a test cycle and it will not do anything unit will need ui and main control board. Ui is no longer available can not be fixed explained to customer she can try to replace control board but its not guaranteed to fix issue and stated she would rather spend the money on a new unit. Charged service call ; ordrng 1 W10369395 (Ui(discontinued )) and 1 WPW10442138 (Control board), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Chardon, OH 44024
Brian M
Job Details: 09/08/2022
Installed led OP Test Ok
We serviced a
FRIGIDAIRE RANGE
Model FGF326ASB
Near Parma, OH 44134
Manny
Job Details: 09/08/2022
"Cc unit not heating in the oven, ran bake at 350 igniter glow but valve never open, pull warmer drawer and noticed a lot of corrosion on valve, Valve has continuity but with all the corrosion will need to be replaced, unit will need igniter and valve; ordrng 1 3203459 (Bake valve) and 1 5303935066 (igniter,oven), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRR56X18FW02
Near Pepper Pike, OH 44124
Corina B
Job Details: 09/08/2022
"Recovered refrigerant, replaced compressor evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ng. The low side went into a 30 vacuum high side 80 psi. Called BJ cut cap tube the nothing is coming out of the cap tube. Used nitrogen to pressurize the low side nothing coming out of the cap tube. The cap tube is restricted. Unit is not repairable; used 1 WPW10143759 (DRIER) from stock"
We serviced a
WHIRLPOOL ICEMAKER
Model WUI75X15HZ00
Near Independence, OH 44131
David R
Job Details: 09/08/2022
"Cc unit wont stop making ice. Tested bin thermistor, per techsheet, open. Gave estimate to customer for repair. Customer will be recognized himself. SVC only. Do not order parts.; ordrng 1 WPW10511923 (Bin thermistor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Independence, OH 44131
David R
Job Details: 09/08/2022
"Found faulty thermal cutoff, replaced from t/s. Ran for 10 mins. Cycling on/off properly. Good. Op Test Ok WP3391912 thrmst, WP8573713 cutoff, part # if needed. ; used 1 279769 (THERMAL CUTOF) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ03
Near Brecksville, OH 44141
David R
Job Details: 09/08/2022
"Cc unit not cooling. R600 unit. Loud compressor, overloading and cutting off every 1-2 mins and will cut off within 5-10 secs. Sealed system repair. Replace comp and drier. ***3 job count.***; ordrng 1 W11574734 (Comp)"
We serviced a
WHIRLPOOL WALL OVEN COMBO
Model WOC75EC0HS20
Near Garfield Heights, OH 44128
Corina B
Job Details: 09/08/2022
CC that the microwave sometimes does not start. Ran diag F6e0 Oven User Interface - Lost Communication total of 4xs since installing the new parts. Will need new harnesses. Office is to reschedule ; ordrng 1 W11356990 (Harness) and 1 W11256629 (Harness) and 1 W11245667 (Harness) and 1 W11546965 (Harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Chardon, OH 44024
Brian M
Job Details: 09/08/2022
Installed door OP Test Ok
We serviced a
GE REFRIGERATOR
Model CWE23SSHHSS
Near Bay Village, OH 44140
Angel
Job Details: 09/08/2022
Cc that unit was leaking from the from in freezer. Opened up freezer and found a sheet of ice on bottom found drain tube clogged up cleared out all ice had to take apart freezer to get to drain hole cleared it out and got to back of unit and found the tube full of debris and hair cleared it out as well. Opt test ok.
We serviced a
WHIRLPOOL DRYER
Model WED9150WW0
Near Parma, OH 44129
Manny
Job Details: 09/08/2022
"Cc that unit squeak on one cycle but then stop and havent make any noise since, stated that wanted us to take a look, ran cycle and all noise are normal, checked felt seal to make sure nothing wedged in it and its cleared, customer asked if there is possible for something to get wedge in the seal and come out on its own, I told him thats a possibility. Cant duplicate issue, unit working as designed. Opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED94HEAW0
Near Beachwood, OH 44122
Jason N
Job Details: 09/08/2022
"Installed felt to drum. Installed drum into unit. Operation test good. Advised customer to allow felt adhesive to set before using unit, approx 24 hrs."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Shaker Heights, OH 44122
Jason N
Job Details: 09/08/2022
"Cc unit ice clumping Cust stated the ice is clumping in a corner of the ice container. Confirmed clumping in one spot in the container. Checked ice maker operation and fill, found ice chunk stuck to end of fill tube causing water to splash outside ice maker into container. Cleared ice and tested fill. No splash occurred. Advised customer to monitor."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near North Olmsted, OH 44070
Gabriel P
Job Details: 09/08/2022
"Found water leaking from waterline correct issue,opt test ok"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Conneaut, OH 44030
Dan H
Job Details: 09/08/2022
"Customer complaint that unit fills up and doesnt do anything, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
GE REFRIGERATOR
Model PDS18SBMARBS
Near Madison, OH 44057
Dan H
Job Details: 09/08/2022
"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 6 degrees, evaporator fan is not running, unit needs new evaporator fan motor ; ordrng 1 WR60X10300 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model PSS26LSRBSS
Near Madison, OH 44057
Dan H
Job Details: 09/08/2022
"Customer complaint of noise and ice maker is not working, fresh food section temperature at 40 degrees, freezer section temperature at 0 degrees, found ice chute door stuck open, solenoid is receiving correct power, found ice maker fill tube frozen, unit needs new solenoid and valve; ordrng 1 WR62X10055 (Solenoid) and 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Perry, OH 44081
Dan H
Job Details: 09/08/2022
"Installed new led bulb, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MTB1956DEW
Near Perry, OH 44081
Dan H
Job Details: 09/08/2022
"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared drain tube, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Painesville, OH 44077
Dan H
Job Details: 09/08/2022
"Installed new freezer section door, tracks, thermistor and control, op test good"
We serviced a
MAYTAG WASHER
Model MVWC555DW0
Near Bedford Heights, OH 44146
Manny
Job Details: 09/08/2022
"Replaced parts ordered, hub wasnt here so replaced with TS# W10528947, opt test ok, advise customer to run a clean cycle ; used 1 W10528947 (HUB) from stock"
We serviced a
MAYTAG WASHER
Model MHW8630HC0
Near Mentor, OH 44060
Dan H
Job Details: 09/08/2022
"Installed new dispenser, op test no good , dispenser is leaking and unit is overflowing dispenser, unit needs new dispenser and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11524106 (Dispenser) and 1 W11322884 (Cntrl)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF750SAYB1
Near Broadview Heights, OH 44147
David R
Job Details: 09/08/2022
"Put new wash motor in. Not working, tested power, still getting 120 coming in from control. Ordering another wash motor pump ; ordrng 1 WPW10482502 (Wash motor)"