Service History 226 - Fred's Appliance

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ00

Near Euclid, OH 44123

Manny

Job Details: 09/09/2022

"Replaced drain pan, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Brecksville, OH 44141

Gabriel P

Job Details: 09/09/2022

Found fill tube frozen clear out ice and ran icemaker test and it fill opt test ok

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW04

Near Cleveland, OH 44135

Angel

Job Details: 09/09/2022

Cc that unit was not cooling on top shelves. Confirmed could not feel any air on top but noticed evaporator was frosted up removed cover checked heater and heater was good unit will need control box and thermistor. Office to reschedule control box out of stock.; ordrng 1 W11496884 (Control box) and 1 WPW10383615 (Thermistor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM8

Near Shaker Heights, OH 44120

David R

Job Details: 09/09/2022

"Replaced vent, gasket, deflector. Ran unit 25 mins, no leak. Good. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near East Cleveland, OH 44112

Jason N

Job Details: 09/09/2022

"Cc unit not turning onConfirmed, no response from unit. Checked power to control board, good at 118v, no statues LED on control board. Unit needs control board. Part not showing in stock at Marcone, office to contact customer with next service date.; ordrng 1 W11498796 (Main control)"

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Mentor, OH 44060

Dan H

Job Details: 09/09/2022

"Customer complaint that unit is taking a long time to wash, ran test cycle, no error codes found, incoming water temperature at 80 degrees, unit completed test cycle, unit is operating as designed, advised customer to run hot water in sink before starting"

We serviced a

KITCHENAID REFRIGERATOR

Model KSC24C8EYW02

Near Solon, OH 44139

Brian M

Job Details: 09/09/2022

Cc unit not cooling Found unit to half frost pattern Suspect sealed system issue Recommend compressor and evap replacement ; ordrng 1 W10309988 (compressor) and 1 WPW10239732 (evaporator) and 1 WPW10143759 (dryer) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Chagrin Falls, OH 44022

Brian M

Job Details: 09/09/2022

Cc unit not working and just beeps Found installers to not have tightened water line on valve creating a leak Tightened and cleaned drip pan OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MHW5630HW0

Near Gates Mills, OH 44040

Jason N

Job Details: 09/09/2022

"Cc unit not powering onFound unit is unresponsive. Able to enter diagnostics mode. Found service pointer W11481344 for unresponsive unit. Per service pointer, replace ACU with latest software version. Customer declined repair. Estimate only; ordrng 1 W11322901 (ACU)"

We serviced a

WHIRLPOOL DRYER

Model WGD4950HW1

Near Mayfield, OH 44143

Jason N

Job Details: 09/09/2022

"Cc unit not heating Ran dryer op test, found after 2 cycle, gas coils are not longer opening gas valve, no flame. Replaced gas coils using truck stock part. Ran dryer test for 5 cycle, good ignition and flame each time. Op test good. ; used 1 279834 (COIL) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Parma, OH 44130

David R

Job Details: 09/09/2022

Cc unit making noise. Not hooked up to water but icemaker turned on. Showed customer how to turn off and on owners manual. Unit is good. Op Test Ok.

We serviced a

MAYTAG WASHER

Model MVWB835DW4

Near Maple Heights, OH 44137

Brian M

Job Details: 09/09/2022

Cc unit not working properly Found lid lock not functioning Replaced using truck stock Ran test cycle OP Test Ok ; used 1 W10810403 (LID LATCH) from stock

We serviced a

MAYTAG WASHER

Model MVWB835DW5

Near Willoughby Hills, OH 44092

Jason N

Job Details: 09/09/2022

"Cc unit not filling its correct amount of waterCustomer stated loads are not getting enough water, not covering the clothing load. Ran diagnostics, found codes f0e3 for overload and f2e1 UI stuck button. Ran auto test and calibration, all functions passed. Started normal wash load with clothing. Unit sensed and filled just below clothing level and then advanced to wash. Advised customer this is correct for these units, it will not fill tub with water. Advised use of deep water each cycle for maximum water level and only 2tbl spoons or 1/4c of detergent max per load. Unit is working as designed."

We serviced a

KITCHENAID RANGE

Model KDRS407VSS04

Near Euclid, OH 44143

Manny

Job Details: 09/09/2022

"Cc u it never heated , stated took 3 hours for unit to reach 350, pull unit out disconnected power removed back cover and ohm out bake element and passed, plugged unit in and set to bake, took voltage and no voltage going to element, removed control cover and found one of the bake wires disconnected, reconnected noticed that when control gets pushed back into the slot bake wire is getting snagged on the frame, noticed cover a little bent straighten out control coven wire not getting snagged anymore, set to bake unit reaches 350, put unit together opt test ok"

We serviced a

WHIRLPOOL WASHER

Model WFW9620HC3

Near Cleveland, OH 44106

Manny

Job Details: 09/09/2022

"Cc unit is dead, checked power and outlet have 134Vac, asked BJ if this voltage is ok, he said is a little high and advise calling tech line, called tech line spoke to Nick ran some test have me disconnect components to see if we see there service lights on control, no lights coming on have me check ohms on drain and recirculating pumps both within range, checked resistance on latch and 92ohms, he suggested that could be a voltage spike taking the control out. Customer doesnt want the control replaced stated that this is second unit of the same and both times control issues she said she want the unit replaced and shes going to call wpl to see if they replaced it if not shes going to put it on the curb. Still waiting on parts; saved tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS312SNHM01

Near North Royalton, OH 44133

Gabriel P

Job Details: 09/09/2022

"Found fan not blowing fast enough need fan gave estimate customer will try to have whirlpool help then opt test ok ; ordrng 1 WP2315549 (Fan), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

JENN-AIR RANGE

Model JDR8895AAB

Near Parma Heights, OH 44130

David R

Job Details: 09/09/2022

"Cc lower bake oven not working. Getting correct power. Crack on element. Ordering element.; ordrng 1 WP7406P428-60 (Lower bake element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Aurora, OH 44202

Corina B

Job Details: 09/09/2022

Used dampeners on the compressor and line. Ran step 5 running as designed. Opt test ok

We serviced a

MAYTAG RANGE

Model MGR6775ADB

Near Cleveland, OH 44135

Angel

Job Details: 09/09/2022

Cc that handle came off. Took apart door found screws inside reinstalled screws and handle tightened them up real good had customer test it. Opt test ok.

We serviced a

MAYTAG WASHER

Model MVW6230HW1

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 09/09/2022

Ran diagnostic found no error code ran calibration and auto test pass ran drain and spin cycle pass then ran rinse and spin with a load pass unit working as design .

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM02

Near Fairview Park, OH 44126

Angel

Job Details: 09/09/2022

"Cc that her lettuce was freezing. Checked temperatures and ff section was at 36* at the lowest setting and freezer was at 12*. Removed evaporator cover to make sure unit had good frost pattern and it did unit will need control box and thermistor. Office to reschedule control box out of stock.; ordrng 1 W11353813 (Control box) and 1 W11438736 (Thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE DRYER

Model GTD42EASJ2WW

Near Ravenna, OH 44266

Brian M

Job Details: 09/09/2022

Installed bearing OP Test Ok

We serviced a

MAYTAG DISHWASHER

Model MDB8989SHZ0

Near Strongsville, OH 44136

David R

Job Details: 09/09/2022

"Cc unit not draining. 6-4, 8-2, error. Replaced drain pump from t/s. Ran rinse cycle. Completed. Good. Op Test Ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock"

We serviced a

MAYTAG DRYER

Model MEDB955FC1

Near Willoughby, OH 44094

Jason N

Job Details: 09/09/2022

"Installed thermal cutoff and thermal fuse from truck stock. Ran dryer op test, good heat and tumble. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"

We serviced a

MAYTAG DRYER

Model MEDE251YL0

Near Olmsted Township, OH 44138

David R

Job Details: 09/09/2022

"Cc unit loud screeching. Bad idler. Replaced dryer kit from t/s. Tested. Good. Found motor switch wearing down, able to correct placement. Good. Op Test Ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Cleveland, OH 44104

Manny

Job Details: 09/09/2022

"Cc unit no spinning, ran diagnostics cycle found codes F7E5 for shifter fault, F7E1 basket speed fault, F7E6 for motor fault and F1E2 for motor control fault, unit will start spinning then it reset and wont start unless unit power is reset, unit will need control , motor, shifter and cap. Customer will not proceed with the repair.; ordrng 1 W11116590 (cntrl-elec) and 1 W11283592 (motor-drve) and 1 W11395618 (Capacitor) and 1 W11481722 (Shifter), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WED4950hw0

Near Willowick, OH 44095

Jason N

Job Details: 09/09/2022

"Cc unit randomly trips breaker, seems to get hot. Found unit breaker tripped when arrived. Reset breaker, noticed breaker is only a 20A. Per WP installation, electric units should be on a 30A circuit. Advised customer to contact electrician to have breaker upgraded to a 30A circuit"

We serviced a

KITCHENAID DISHWASHER

Model KDFE104KPS

Near Aurora, OH 44202

Corina B

Job Details: 09/09/2022

"CC that the unit is leaking on the left side not all the time. Removed the front panel started a cycle, no signs of leaking from the vent or dispenser. Let the unit run for several minutes no leaks. Replaced the gasket from surplus stock. No leaks. Started a rinse cycle no leaks. Opt test ok ; used 1 W11483553 (Gasket) from stock"

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Diamond, OH 44412

Brian M

Job Details: 09/09/2022

Installed control and lid lock Ran auto test and calibration OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW01

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 09/09/2022

"Found seal with a hole giving estimate customer will not fix ; ordrng 1 WPW10381562 (Bellow), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW7300DW0

Near Elyria, OH 44035

Marie V

Job Details: 09/09/2022

"Replaced control UI, gearcase, harness, rotor, stator, impeller, screws , clutch. Ran auto test. And calibration Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT541SZDW00

Near Willowick, OH 44095

Jason N

Job Details: 09/09/2022

"Cc unit freezer door still not sealingCustomer claims the freezer door on the upper left corner is pulling back again and not sealing and now the ice maker is not working because the freezer is not holding temperature. Found freezer door sealing properly when arrived, could not find an issue with gasket. No frost buildup in freezer section. Tested gasket sealing ability by opening and closing door several times, gasket pulled in and sealed each time, does not drift back open. Manually cycled ice maker, found ice jammed in mold. Cleared and cycled ice maker. Ice maker indexed and filled mold. No issues found at this time with door gasket."

We serviced a

MAYTAG DISHWASHER

Model MDB5969SDM1

Near Brooklyn Heights, OH 44131

Manny

Job Details: 09/09/2022

"Cc unit no washing properly, found spray arms clogged up, removed clogged from spray arm ran test cycle no codes and unit finished without any issues but spray arms are clogged again, advise customer of spray arms replaced, customer will install no need for return visit.; ordrng 1 WPW10605345 (Spray arm) and 1 W10803178 (arm-spray), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Middleburg Heights, OH 44130

Marie V

Job Details: 09/09/2022

"Unit has compressor replaced, replaced filter drier, while pushing back in place filter drier broke. Had to replace twice. Set unit into a vacc. 29. Waited 15 min, no changes in gages. Filled unit with r600 44oz. Full frost pattern. Op test ok; ordrng 1 W10897193 (Lockring) and 1 W10896677 (Lock ring), used 2 W10843121 (DRIER), and 2 W10896710 (Lock ring) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KBFN402ESS01

Near Beachwood, OH 44122

Corina B

Job Details: 09/09/2022

"CC that the freezer is frosting up. Confirmed. Ran diag the to the heater 0 volts from the control. Ohmed the heater is 23 ohms. Will need a control board. ; ordrng 1 WPW10739408 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WSR57R18DM02

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/09/2022

Cc unit making noise Found noise to be Freon running through evap this is normalAdvised customer on noises And pointed them to the noise page on whirlpool website

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Westlake, OH 44145

Angel

Job Details: 09/09/2022

"Steamed out the evaporator Replaced harness, fan and pan kit. Opt test ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Grafton, OH 44044

David R

Job Details: 09/09/2022

"Cc unit not cooling properly. FZ temp is good. Upper FF 45/50*, in drawer is 45*. Took out drawer, same issue, not defrosting properly. Ice build up on evap cover. Took pics. Looked on SERVICEMATTERS, SP W11092686, frost build up on evap, gives kit number to be replaced. S code S16360 covers labor. Would replace service kit, with new evap fan harness. *2 count to defrost unit. ; ordrng 1 W11087438 (Fan w/ evap harness) and 1 W11457241 (Service kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model ZISS420DXBSS

Near Painesville, OH 44077

Dan H

Job Details: 09/09/2022

"Installed new inverter board, op test good"

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW06

Near Perry, OH 44081

Dan H

Job Details: 09/09/2022

"Customer complaint of buzzing noise, buzzing is compressor running, No unusual noises heard, unit is operating as designed"

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Jefferson, OH 44047

Dan H

Job Details: 09/09/2022

"Customer complaint of f6e2 error code, confirmed, unit needs new control and user interface ; ordrng 1 W11135391 (Ui) and 1 W11429620 (Cntrl)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Andover, OH 44003

Dan H

Job Details: 09/09/2022

"Recovered refrigerant, installed compressor and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 56g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"

We serviced a

HOT POINT RANGE

Model RGB26DEH1WW

Near Conneaut, OH 44030

Dan H

Job Details: 09/09/2022

"Customer complaint that oven is not heating, confirmed, found igniter weak, installed new igniter, op test good ; used 1 12400035 (IGNITER) from stock"

We serviced a

GE DRYER

Model GTD84ECSN1WS

Near Ashtabula, OH 44004

Dan H

Job Details: 09/09/2022

"Customer complaint that unit is not heating, confirmed, found wire burned again, unit needs new element and wire repaired , customer does not want repair at this time ; ordrng 1 WE11M10001 (Heater), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WALL OVEN

Model KOSE500ESS05

Near Lyndhurst, OH 44124

Corina B

Job Details: 09/08/2022

Replaced the glass. Found the handle is crooked. Will need a new handle; ordrng 1 W11518518 (Handle) and 1 W10839793 (Badge)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Perry, OH 44081

Jason N

Job Details: 09/08/2022

Cc unit needs freezer replaced due to damage. Replaced freezer door using customer supplied part. Customer satisfied with appearance. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Avon, OH 44011

Angel

Job Details: 09/08/2022

Cc that unit was not cooling properly. Took temperatures and freezer was at 30* and ff section at 45*. Looked in freezer and saw evaporator has a ball of ice and no frost pattern. Called BJ to see if he thinks I should replace the drier filter to see if its just a restriction causing the issue or if it has a leak and he stated to replaced the drier filter with a dye filter to see if it fixes issue. Reclaimed refrigerant Replaced drier filter with uv drier put unit into a 30 vacuum and recharged with 4.50oz of R134a recommended customer to give it 24hrs for proper cooling. Opt test ok.; used 1 WPW10143759 (DRIER) from stock

We serviced a

AMANA DISHWASHER

Model ADB1400AGW

Near Hiram, OH 44234

Brian M

Job Details: 09/08/2022

Cc unit not drying properly Ran diagnostics no issue found Advised on jet dry and water temp

We serviced a

KITCHENAID DISHWASHER

Model KUDC10FXSS2

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/08/2022

Cc no power Found wire nuts to big and wires just floating Replaced wire nuts/ still no power Found fuse on control open Needs fuse ; ordrng 1 W10402110 (fuse) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Mentor, OH 44060

Jason N

Job Details: 09/08/2022

"Installed gearcase. Splutch is also damaged due to gearcase failure. Replaced using truck stock part. Ran auto test and calibration. No abnormal noise, all functions passed. Op test good.; used 1 W10721967 (PULLEY) from stock"

We serviced a

KENMORE GAS DRYER

Model 110.786327

Near Willoughby, OH 44094

Jason N

Job Details: 09/08/2022

"Cc unit not starting Ran dryer op test, drive motor humming loudly. Able to turn drum by hand, not seized up. Unit needs drive motor. Labor still under warranty, parts cost only. ; ordrng 1 279827 (Drive motor)"

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Shaker Heights, OH 44122

Corina B

Job Details: 09/08/2022

"Replaced the gearcase, rotor, stator, clutch, slide and agitator. Ran a calibration. Tested the agitating and spin. Unit is not hooked up. Opt test ok"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LGHD2369TF6

Near Avon, OH 44011

Angel

Job Details: 09/08/2022

Cc that the light on the ui for the water selection would not light up. Confirmed it will work but the indicator light will not turn on unit will need ui replaced. Ordering part.; ordrng 1 5304513303 (Ui)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Avon, OH 44011

Angel

Job Details: 09/08/2022

Cc that unit was not draining. Tested unit and it would not drain used my shop vac to remove water and than removed drain pump and found it had a piece of glass stuck inside removed it tested unit again. Opt test ok.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ2

Near Mantua, OH 44255

Brian M

Job Details: 09/08/2022

Installed switch and burner OP Test Ok

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Grafton, OH 44044

Gabriel P

Job Details: 09/08/2022

"Replace light on freezer,opt test ok also found fascia heater broken ordering customer will install ; ordrng 1 W11197489 (Fascia)"

We serviced a

MAYTAG REFRIGERATOR

Model MFX2570AEM3

Near North Olmsted, OH 44070

Marie V

Job Details: 09/08/2022

"Cc that the unit is dripping water from dispenser and ice gets clumping. Confirmed. Found that water valve is wiping into ice maker. Ice maker fill area had ice build up so when is filling up water goes ever. Cust will call back if she wants to continue. ; ordrng 1 WPW10349187 (Water valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29PBMS00

Near Cleveland, OH 44144

Marie V

Job Details: 09/08/2022

Replaced harness. Defrosted all ice. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Parma, OH 44129

Manny

Job Details: 09/08/2022

"Cc unit not working, found cap leaking oil, replaced cap opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Strongsville, OH 44149

David R

Job Details: 09/08/2022

"Replaced kit, fan and cover, reset temps to recommended. Give 24 hrs to cool, 24-48 hrs for full bin of ice. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ04

Near Ravenna, OH 44266

Brian M

Job Details: 09/08/2022

Cc of noise Found noise coming from rear due to vibration Adjusted feet to move tension vibration stopped Advised customer on feet adjustment

We serviced a

MAYTAG DISHWASHER

Model MDB8959SKB0

Near Olmsted Township, OH 44138

Gabriel P

Job Details: 09/08/2022

"Replace heater,opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Madison, OH 44057

Dan H

Job Details: 09/08/2022

"Customer complaint that unit is not making ice, found ice maker fill tube frozen solid, cleared, installed new valve, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM03

Near Ashtabula, OH 44004

Dan H

Job Details: 09/08/2022

"Customer complaint of ice build up on back wall of fresh food section , confirmed, found fresh food section evaporator frozen solid, unit needs new control and evaporator fan/harness, customer does not want repair at this time; ordrng 1 W11087438 (Ev fan) and 1 W11087438 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE STACK W/D

Model GUD24ESSM1WW

Near Strongsville, OH 44136

Gabriel P

Job Details: 09/08/2022

"Drain pump arm was broken inside gave estimate customer wants to try putting on him self but if he cant he still wants us to come on 15 but if he install himself he will call and cancel appointment ; ordrng 1 Wh23x26206 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KENMORE WASHER

Model 110.26852504

Near Westlake, OH 44145

Angel

Job Details: 09/08/2022

"Cc that timer was not working. Tested timer and it was working every time had customer test it and worked for her as well explained to her to press down a bit than spin the knob to the cycle she wants and than pull knob. Gave her the estimate anyways incase she wants to replace it but timer is working perfectly on every cycle you choose or on any spot around timer. Opt test ok charged service call.; ordrng 1 WP8557393 (Timer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near North Royalton, OH 44133

Gabriel P

Job Details: 09/08/2022

Customer complaint of small ice production and that ice was small check error code of icemaker no error found also cycle icemaker pass did notice ice was small that dispense on the test ; ordrng 1 W11294907 (Icemaker)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Kent, OH 44240

Brian M

Job Details: 09/08/2022

Cc that when dispensing unit will dispense crushed then goes to cubeFound issue with bin Needs bin Customer to install no need to return ; ordrng 1 W11251049 (Bin)

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BB0

Near Warrensville Heights, OH 44122

Corina B

Job Details: 09/08/2022

"CC that the oven does not get hot, door gasket for the glass is broken and the handle is loose. Confirmed. The igniter 2.80 amps. Tightened the handle and adjusted the gasket. Replaced the igniter. Heated oven to 350*. Opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB09

Near Mayfield, OH 44143

Jason N

Job Details: 09/08/2022

"Cc ice building up in freezer sectionFound ice buildup on bottom of freezer section, defrost drain tray iced over. Cleared ice from freezer and drain. Steamed down drain hole to clear blockage, ensured good flow through. Op test good."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BB2

Near Warrensville Heights, OH 44122

Corina B

Job Details: 09/08/2022

Part is damaged. Will need to reorder took pictures ; ordrng 1 WPW10535776 (Door)

We serviced a

WHIRLPOOL DRYER

Model WGD5000DW4

Near Brook Park, OH 44142

David R

Job Details: 09/08/2022

"Cc unit not heating. Broken ignitor. Replaced from t/s. Tested. Good. Op Test Ok ,; used 1 279311 (IGNITOR) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Parma, OH 44134

David R

Job Details: 09/08/2022

"Mullion rail scratches on it, took pics. Also customer had recording of noise, damper. Ordering rail and damper.*** customer to open box for rail and check it out. ; ordrng 1 WPW10479155 (Damper) and 1 W10806457 (Rail)"

We serviced a

WHIRLPOOL DISHWASHER

Model KUDR02FSSS3

Near Broadview Heights, OH 44147

David R

Job Details: 09/08/2022

"Cc unit blinking not working. Clean blinking 7 times and repeats, tech sheet. Check heater circuit through diagnostics. No debris on wash motor. Ran diagnostics, water into unit, wash motor good, at end of diagnostics heater is coming on. Reset. Found a penny from under water fill switch. Could of been causing unit to not fill correctly and shut off heater. Ran unit filled up 4 times, cancelled to drain. Good. Working correctly. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Middleburg Heights, OH 44130

Gabriel P

Job Details: 09/08/2022

"Reset icemaker and started to operate,opt test test ok"

We serviced a

GE RANGE

Model JGB735SP1SS

Near Cleveland, OH 44135

Angel

Job Details: 09/08/2022

Cc that rear right burner will not ignite. Confirmed would mot ignite igniter did not have the metal pin to ignite replaced ignitor tested unit. Opt test ok.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Chagrin Falls, OH 44023

Brian M

Job Details: 09/08/2022

Cc no ice Found icemaker rotating but not filling no noise coming from valve Swapped dispenser valve and ice valve and re ran test Needs dual Vale ; ordrng 1 WPW10420083 (valve) and 1 SHIPPING (shipping and handling)

We serviced a

WHIRLPOOL STACKED W/D

Model WHIRLPOOL

Near Fairview Park, OH 44126

Angel

Job Details: 09/08/2022

"Cc that unit has an F6E2 error code. Confirmed found error code in diagnostics units ui has miscommunication with control board tried doing a test cycle and it will not do anything unit will need ui and main control board. Ui is no longer available can not be fixed explained to customer she can try to replace control board but its not guaranteed to fix issue and stated she would rather spend the money on a new unit. Charged service call ; ordrng 1 W10369395 (Ui(discontinued )) and 1 WPW10442138 (Control board), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS00

Near Chardon, OH 44024

Brian M

Job Details: 09/08/2022

Installed led OP Test Ok

We serviced a

FRIGIDAIRE RANGE

Model FGF326ASB

Near Parma, OH 44134

Manny

Job Details: 09/08/2022

"Cc unit not heating in the oven, ran bake at 350 igniter glow but valve never open, pull warmer drawer and noticed a lot of corrosion on valve, Valve has continuity but with all the corrosion will need to be replaced, unit will need igniter and valve; ordrng 1 3203459 (Bake valve) and 1 5303935066 (igniter,oven), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRR56X18FW02

Near Pepper Pike, OH 44124

Corina B

Job Details: 09/08/2022

"Recovered refrigerant, replaced compressor evaporator and drier, pulled 28vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ng. The low side went into a 30 vacuum high side 80 psi. Called BJ cut cap tube the nothing is coming out of the cap tube. Used nitrogen to pressurize the low side nothing coming out of the cap tube. The cap tube is restricted. Unit is not repairable; used 1 WPW10143759 (DRIER) from stock"

We serviced a

WHIRLPOOL ICEMAKER

Model WUI75X15HZ00

Near Independence, OH 44131

David R

Job Details: 09/08/2022

"Cc unit wont stop making ice. Tested bin thermistor, per techsheet, open. Gave estimate to customer for repair. Customer will be recognized himself. SVC only. Do not order parts.; ordrng 1 WPW10511923 (Bin thermistor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD8500DC1

Near Independence, OH 44131

David R

Job Details: 09/08/2022

"Found faulty thermal cutoff, replaced from t/s. Ran for 10 mins. Cycling on/off properly. Good. Op Test Ok WP3391912 thrmst, WP8573713 cutoff, part # if needed. ; used 1 279769 (THERMAL CUTOF) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Brecksville, OH 44141

David R

Job Details: 09/08/2022

"Cc unit not cooling. R600 unit. Loud compressor, overloading and cutting off every 1-2 mins and will cut off within 5-10 secs. Sealed system repair. Replace comp and drier. ***3 job count.***; ordrng 1 W11574734 (Comp)"

We serviced a

WHIRLPOOL WALL OVEN COMBO

Model WOC75EC0HS20

Near Garfield Heights, OH 44128

Corina B

Job Details: 09/08/2022

CC that the microwave sometimes does not start. Ran diag F6e0 Oven User Interface - Lost Communication total of 4xs since installing the new parts. Will need new harnesses. Office is to reschedule ; ordrng 1 W11356990 (Harness) and 1 W11256629 (Harness) and 1 W11245667 (Harness) and 1 W11546965 (Harness)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Chardon, OH 44024

Brian M

Job Details: 09/08/2022

Installed door OP Test Ok

We serviced a

GE REFRIGERATOR

Model CWE23SSHHSS

Near Bay Village, OH 44140

Angel

Job Details: 09/08/2022

Cc that unit was leaking from the from in freezer. Opened up freezer and found a sheet of ice on bottom found drain tube clogged up cleared out all ice had to take apart freezer to get to drain hole cleared it out and got to back of unit and found the tube full of debris and hair cleared it out as well. Opt test ok.

We serviced a

WHIRLPOOL DRYER

Model WED9150WW0

Near Parma, OH 44129

Manny

Job Details: 09/08/2022

"Cc that unit squeak on one cycle but then stop and havent make any noise since, stated that wanted us to take a look, ran cycle and all noise are normal, checked felt seal to make sure nothing wedged in it and its cleared, customer asked if there is possible for something to get wedge in the seal and come out on its own, I told him thats a possibility. Cant duplicate issue, unit working as designed. Opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED94HEAW0

Near Beachwood, OH 44122

Jason N

Job Details: 09/08/2022

"Installed felt to drum. Installed drum into unit. Operation test good. Advised customer to allow felt adhesive to set before using unit, approx 24 hrs."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Shaker Heights, OH 44122

Jason N

Job Details: 09/08/2022

"Cc unit ice clumping Cust stated the ice is clumping in a corner of the ice container. Confirmed clumping in one spot in the container. Checked ice maker operation and fill, found ice chunk stuck to end of fill tube causing water to splash outside ice maker into container. Cleared ice and tested fill. No splash occurred. Advised customer to monitor."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near North Olmsted, OH 44070

Gabriel P

Job Details: 09/08/2022

"Found water leaking from waterline correct issue,opt test ok"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Conneaut, OH 44030

Dan H

Job Details: 09/08/2022

"Customer complaint that unit fills up and doesnt do anything, ran diagnostics found f7e6(motor fault) error code, found new style shifter disconnected from cam, installed new old style shifter , op test good ; used 1 W10913953 (ACTUATOR) from stock"

We serviced a

GE REFRIGERATOR

Model PDS18SBMARBS

Near Madison, OH 44057

Dan H

Job Details: 09/08/2022

"Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 6 degrees, evaporator fan is not running, unit needs new evaporator fan motor ; ordrng 1 WR60X10300 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PSS26LSRBSS

Near Madison, OH 44057

Dan H

Job Details: 09/08/2022

"Customer complaint of noise and ice maker is not working, fresh food section temperature at 40 degrees, freezer section temperature at 0 degrees, found ice chute door stuck open, solenoid is receiving correct power, found ice maker fill tube frozen, unit needs new solenoid and valve; ordrng 1 WR62X10055 (Solenoid) and 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Perry, OH 44081

Dan H

Job Details: 09/08/2022

"Installed new led bulb, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MTB1956DEW

Near Perry, OH 44081

Dan H

Job Details: 09/08/2022

"Customer complaint that unit is leaking, found evaporator drain tube clogged, cleared drain tube, op test good"

We serviced a

MAYTAG REFRIGERATOR

Model MFW2055FRZ00

Near Painesville, OH 44077

Dan H

Job Details: 09/08/2022

"Installed new freezer section door, tracks, thermistor and control, op test good"

We serviced a

MAYTAG WASHER

Model MVWC555DW0

Near Bedford Heights, OH 44146

Manny

Job Details: 09/08/2022

"Replaced parts ordered, hub wasnt here so replaced with TS# W10528947, opt test ok, advise customer to run a clean cycle ; used 1 W10528947 (HUB) from stock"

We serviced a

MAYTAG WASHER

Model MHW8630HC0

Near Mentor, OH 44060

Dan H

Job Details: 09/08/2022

"Installed new dispenser, op test no good , dispenser is leaking and unit is overflowing dispenser, unit needs new dispenser and control, part is out of stock so not scheduling return appointment ; ordrng 1 W11524106 (Dispenser) and 1 W11322884 (Cntrl)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF750SAYB1

Near Broadview Heights, OH 44147

David R

Job Details: 09/08/2022

"Put new wash motor in. Not working, tested power, still getting 120 coming in from control. Ordering another wash motor pump ; ordrng 1 WPW10482502 (Wash motor)"

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