We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Geneva, OH 44041
Dan H
Job Details: 02/24/2023
"Installed new ice maker , op test good"
We serviced a
ELECTROLUX DRYER
Model EFME527UTT1
Near Mayfield Heights, OH 44124
Joe O
Job Details: 02/24/2023
"Cc: grinding noise, found idler spring hitting belt. No damage. Adjusted spring. Tested. Op test ok"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW01
Near Cleveland, OH 44128
Gabriel P
Job Details: 02/24/2023
"Replace control and harness ,opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/24/2023
"Food freezing will need control and thermistor; ordrng 1 W11438736 (Thermistor) and 1 W11353815 (Control box), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
MAYTAG WASHER
Model Mtw5800tw0
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/24/2023
"When arrive knob was broken and latch was needed; ordrng 1 WP8318084 (Latch) and 1 WPW10110033 (Nob timer), used 1 SHIPPING (SHIPPING LOGISTICS*), from stock"
We serviced a
MAYTAG DRYER
Model MEDB800VQ0
Near Painesville, OH 44077
Jason N
Job Details: 02/24/2023
"Installed heater element. Ran dryer op test, good heat. Checked airflow at vent outlet. Good airflow. Op test good."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Cleveland, OH 44111
Gabriel P
Job Details: 02/24/2023
Found plastic inside drain pump preventing from draining take plastic out pump started working opt test ok
We serviced a
KENMORE DISHWASHER
Model 665.14523N611
Near Madison, OH 44057
Jason N
Job Details: 02/24/2023
Cc unit upper rack falling off. Found left side slide stop missing. Customer had stop on counter. Reclipped stop into slide. Reset left side wheel back into slide. Rack operation test good.
We serviced a
JENN-AIR REFRIGERATOR
Model JFI2089AEP12
Near Fairview Park, OH 44126
Gabriel P
Job Details: 02/24/2023
"Replace control,opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Avon, OH 44011
Marie V
Job Details: 02/24/2023
"Cc that unit is not making ice. Took temps -2* in freezer 11* in ice maker box and 41 in fresh food section. Ice maker fan is running but no water in ice maker. Step 56 E0 no error codes. Ran step 45, no water flowing, line is frozen. Ran step 19 , heater working properly, back to 45, filled ice maker. Unit will need a main control and panel. ; ordrng 1 W10843055 (Control) and 1 W10849460 (Ui)"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC5
Near Avon, OH 44011
Marie V
Job Details: 02/24/2023
"Cc that lif id broken. Confirmed. Replaced lid and ran diag, no error codes, ran auto test. Latching properly. Op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Avon, OH 44011
Marie V
Job Details: 02/24/2023
Wrong part. Reordering correct part. ; ordrng 1 W11315180 (Plate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHB05
Near Olmsted Falls, OH 44138
Marie V
Job Details: 02/24/2023
Replaced fresh food section door. Leveled and took pics. Op test ok
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Marie V
Job Details: 02/24/2023
"Cc that the unit is making a noise. Showed me a video. Confirmed. Tilted unit and found screw for cam became loose. Added lock tite and started a cycle with cust, unit filled up and stared agitating properly. Op test ok"
We serviced a
GE REFRIGERATOR
Model PFE29PSDASS
Near Westlake, OH 44145
Marie V
Job Details: 02/24/2023
"Cc that the unit stopped working , is not cooling and the ice melted. Took temps is at room temperature. Compressor not running, evaporator fan and condenser fan are running. Control panel in the front is operating. Unit will need inverter board for compressor. Cust will call owner and let us know. ; ordrng 1 WR87X29409 (Inverter board), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 02/23/2023
CC that the unit has frost in bags and not cooling. Fz 0 ff 40. Advised Cust vegetables has moisture and that will cause the frost. Working as designed. Opt test ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Shaker Heights, OH 44122
Corina B
Job Details: 02/23/2023
Replaced the control. Brought the core back for return. Unit turned on. Opt test ok.
We serviced a
GE STACK W/D
Model GUD24ESSM1WW
Near Madison, OH 44057
Dan H
Job Details: 02/23/2023
"Customer complaint that unit is not washing, started normal wash cycle, lid locked, unit filled and began washing, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Sheffield, OH 44054
Angel
Job Details: 02/23/2023
Cc that unit is making a noise during cycle like a clunk. Ran unit in diagnostics and the sound she was hearing is the slider engaging and disengaging which makes a clunking sound unit is working as designed opt test ok.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Ashtabula, OH 44004
Dan H
Job Details: 02/23/2023
"Customer complaint that unit is not going passed fill, ran diagnostics found f8e1(long/no fill error code, found cold valve sticking, unit needs new valve; ordrng 1 W11210463 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near North Olmsted, OH 44070
Manny
Job Details: 02/23/2023
"Cc unit leaking from the bottom, ran cycle and water pouring out from the bottom, removed unit and found no nuts on the 3rd rack, and leaking from the railing mount, ordering 3rd rack nuts; ordrng 4 W11545286 (Nut)s"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Rocky River, OH 44116
Manny
Job Details: 02/23/2023
"Cc unit leaking from icebox, verified and water leaking, removed icebox and ice maker is leaking, unit needs ice maker, fill tube and heater, unit under warranty per date on pop of 10/28/22; ordrng 1 W11484604 (Fill tube) and 1 W11226501 (heater) and 1 W11579560 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sheffield, OH 44054
Marie V
Job Details: 02/23/2023
Replaced control and control panel. Op test ok
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Jefferson, OH 44047
Dan H
Job Details: 02/23/2023
"Customer complaint of grinding noise, confirmed, found spring cat toys lodged in pulley shield, removed, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Avon, OH 44011
Marie V
Job Details: 02/23/2023
Cc that the u it stopped making ice in the freezer. Confirmed. Took temps -1*. Found ice maker stuck mid cycle. Jumpstart ice maker it cycled and filled with water. Ordering ice maker. Office will contact once they have eta on the part. ; ordrng 1 W11578780 (Ice maker)
We serviced a
MAYTAG DRYER
Model MGD7230HW0
Near Painesville, OH 44077
Joe O
Job Details: 02/23/2023
Cc: long dry timesFound customers vent completely kinked shut. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Unit has good heat and air flow. Need venting replaced
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Chardon, OH 44024
Joe O
Job Details: 02/23/2023
Installed ui. Unit still not powering on. Found control shows it has been recalled. unit cannot be repaired; saved tckt
We serviced a
MAYTAG OTR MICROWAVE
Model MMV6190FZ1
Near Amherst, OH 44001
David R
Job Details: 02/23/2023
"Cc unit not heating, loud noise. Isolated noise, coming from Transformer. Mag under 10 year warranty. Will need Mag, Cap, Diode, and Transformer. Customer will call and decide what they want to do. ; ordrng 1 W11371718 (Transformer) and 1 W10561770 (Cap) and 1 W11256462 (Diode) and 1 W10818686 (Mag), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ4
Near Montville, OH 44064
Brian M
Job Details: 02/23/2023
Cc wanted flames adjusted Adjusted flames
We serviced a
WHIRLPOOL WASHER
Model WTW8120HW0
Near Novelty, OH 44072
Brian M
Job Details: 02/23/2023
Cc unit not unlocking and not turning on Found control getting power but no lights Needs control ; ordrng 1 W11419052 (Control) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Chardon, OH 44024
Jason N
Job Details: 02/23/2023
"Cc unit frosting in freezer sectionFound top of freezer door not sealing properly, large gap in gasket. Tried to heat up gasket and stretch, no good, gap is too large, gasket retracts away from mullion. Looks to be either mullion or door is warped. Used straight edge to check mullion flatness. Mullion is bowed in the middle. Called wp techline, Adrian, sent for review as nonrepairable liner warp"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Cleveland, OH 44144
Gabriel P
Job Details: 02/23/2023
"Replace parts,opt test ok"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Cleveland, OH 44102
Angel
Job Details: 02/23/2023
Cc that unit is not tumbling. Verified and the belt broke will need belt replaced was going to use parts from truck stock but the parts arrived when I got there so I used belt from repair kit tested unit opt test ok also recommended customer to avoid overloading it to avoid issue from happening again.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHV08
Near Cleveland, OH 44128
Corina B
Job Details: 02/23/2023
CC that the ice maker is not working. Confirmed. Found the ice maker in the off position. Turned ice maker on cycled and filled. Advised cust to wait 24 to see if the ice will start to produce. Cust never received the ice maker. If not will reorder an ice maker..
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Rocky River, OH 44116
Manny
Job Details: 02/23/2023
"Cc top rack falling off, verify and broken wheel, replace wheel, opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Hiram, OH 44234
Brian M
Job Details: 02/23/2023
Cc unit freezing food Found damper not closing Needs damper ; ordrng 1 WPW10196393 (damper control assy) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Willoughby Hills, OH 44094
Jason N
Job Details: 02/23/2023
"Cc unit not dispensing hot water Ran manual valve tests, both hot and cold water coming in properly. Ran normal cycle on hot setting, no hot water is coming in. Checked connections on main board, found encoder connector plugged into wrong encoder port on board per techsheet, switched from j11 to j10. Reran normal cycle, hot water entering on hot cycle now. Op test good."
We serviced a
WHIRLPOOL WALL OVEN
Model WOD77EC0HS02
Near Westlake, OH 44145
David R
Job Details: 02/23/2023
"Cc unit was not working, UI was going on and off, as of today/past couple days UI has been working. Found F2E1, F6E0. Clares codes. Factory reset. Shut power on and off. All components working. Also let customer know to hook unit up to Wi-Fi, download whirlpool app. Check for updates on software. Unit is working good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Garfield Heights, OH 44125
Angel
Job Details: 02/23/2023
Replaced stator and ran a quick wash with some towels to see if it would spin them out and it did unit is spinning out clothes as should let the customer take the towels out himself to see if it was good and unit is working as should opt test ok.
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Avon Lake, OH 44012
Marie V
Job Details: 02/23/2023
"Cc that the unit is not heating. Confirmed. Took unit aoart amd founf heater open. Getting 241V. Unit will need new element. Cust will speak to wife and guve us a call if they want to continue. ; ordrng 1 DC97-14486A (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LB0
Near Brook Park, OH 44142
David R
Job Details: 02/23/2023
"Replaced both Thermistors, set both sections to 5. Customer to monitor. Op Test Ok"
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Parma, OH 44130
David R
Job Details: 02/23/2023
Cc unit not draining. Found broken blades from drain pump. Removed and will function as normal. Good. Ran diagnostics test. All components working. Op Test Ok
We serviced a
AMANA WASHER
Model NFW5800HW4
Near Painesville, OH 44077
Dan H
Job Details: 02/23/2023
"Customer complaint of f5e2 door lock error code, confirmed, installed new lock, op test good"
We serviced a
WHIRLPOOL STACK W/D
Model GHW9250MT2
Near Mentor, OH 44060
Dan H
Job Details: 02/23/2023
"Customer complaint that unit is not draining, confirmed, found filter basket clogged, cleared"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near North Ridgeville, OH 44039
Angel
Job Details: 02/23/2023
Cc that dispenser is leaking out once they fill it and by the end of the cycle it will be empty. Filled it up myself and confirmed dispenser is leaking out the rinse aid will need dispenser replaced. Replaced part from truck stock filled it up and made sure there were no leaks and also ran a test cycle to make sure it was functioning as should opt test ok.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFTR2021TFA
Near Maple Heights, OH 44137
Corina B
Job Details: 02/23/2023
"Cc that the ff is not cooling. Confirmed. Found the evaporator fan not running. 120 volts from the control. Will need a new fan. Tried to call landlord, no answer. Office to reach out. ; ordrng 1 5304521244 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Diamond, OH 44412
Brian M
Job Details: 02/23/2023
Cc leak Found gearcase blown out oil all over the place and on everything Needs rebuilt x2 labor ; ordrng 1 W11454741 (Gearcase) and 1 W10721967 (drive pulley) and 1 W11481722 (Actuator) and 1 W11239857 (belt) and 1 W10623547 (motor-drve) and 1 W10866238 (capacitor)
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Atwater, OH 44201
Brian M
Job Details: 02/23/2023
Installed listed parts Ran test cycle OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230HC0
Near Cleveland, OH 44128
Corina B
Job Details: 02/23/2023
CC that there is a squealing noise when it first starts. Confirmed. Found the cam squealing. Replaced the cam and belt. Started a cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Mentor, OH 44060
Dan H
Job Details: 02/23/2023
"Installed new freezer section led , op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Lorain, OH 44053
Angel
Job Details: 02/23/2023
"Cc that unit is not heating. Ran u it and no heat so I took apart back panel checked power and it was good so I checked thermostat, high limit, cut off and heating element and they were all good so I took off the timer panel and started checking wiring and found 2 that snapped in as should tested unit again and it started heating ran it for about 15mins to make sure it would cycle on and off and it was it would reach 185* and down to 140* and back up. Put everything back on tested again with customer and its heating as should explained to her dont want to order parts since everything is working as should if anything to give us a call back opt test ok."
We serviced a
MAYTAG DRYER
Model WGD4616FW1
Near Parma Heights, OH 44130
Corina B
Job Details: 02/23/2023
CC that there is felt that came off. Confirmed. Found the seal fell off of the drum. Reattached the felt. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Amherst, OH 44001
Angel
Job Details: 02/23/2023
Cc that unit is not cooling at all and its really loud when running also not making ice. Explained to customer that if its not cooling it will not make ice. Went on back of unit and saw there was oil on the floor so i used my nitrogen to check where it leaked from and it had a big leak the suction line on the compressor and leaking through the lock ring on the high side stainless line. Will need to order new compressor since its so loud and lost a lot of oil.; ordrng 1 W11635510 (Compressor)
We serviced a
MAYTAG WALL OVEN
Model CWG3100AAE29
Near Parma, OH 44129
Corina B
Job Details: 02/23/2023
Replaced the igniter. Cust took door off and said they want to clean. They will put the door back on. Test igniter. Opt test ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Garfield Heights, OH 44125
Corina B
Job Details: 02/23/2023
CC that the unit runs for 10 minutes and turns off. Confirmed. Found the drain hose pinched. Readjusted the drain hose. Started a cycle ran for 20 minutes. Found the screws in the kickplate. Attached the kickplate. Opt test ok.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lorain, OH 44053
Angel
Job Details: 02/23/2023
Cc that unit is taking 2 cycles to dry clothes. Tested unit and its heating perfectly found that the vent is going up to the ceiling explained to customer that the vent has to be cleared out and if she keeps using it like that she could damage the heating element or any fuses or thermostat. Gave her the number to vent wizards to see if he can come out and get the vent taken care of. Unit working as should opt test ok.
We serviced a
GE REFRIGERATOR
Model CFCP1NIXBSS
Near Bay Village, OH 44140
Marie V
Job Details: 02/23/2023
"Cc that the unit stopped working and control panel was not working before the unit stopped . Confirmed. Main board is clicking on stop. Gave estimate for main control but advise cust that it could need the other 2, compressor and panel board. Cust will continue with repair. ; ordrng 1 WR55X10956 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44123
Jason N
Job Details: 02/23/2023
"Cc unit noise during agitation, and spin is out of balanceFound impeller plate with a lot of play, splines on impeller are rounding. Ran auto test, lot of movement in basket during spin. Found hub screws loose while replacing impeller plate which is causing the excessive vibration. Tightened all hub screws, replaced impeller plate. Ran auto test cycle, no abnormal sounds or vibration. All functions passed. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Euclid, OH 44143
Joe O
Job Details: 02/23/2023
Cc: not spinning out clothesFound error codes f8e1(long fill). Found cold water shut off to unit. Turned on water supply. Ran auto test and calibration. Op test ok
We serviced a
GE DRYER
Model GTD42EASJ0WW
Near Cleveland Heights, OH 44118
Joe O
Job Details: 02/23/2023
"Cc: not starting, burning rubber smellFound belt snapped, and front sliders worn. Needs belt and slider padsCustomer does not want to repair at this time; ordrng 2 WE03X34318 (Slide)s and 1 WE12M29 (belt drive), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Cleveland, OH 44108
Joe O
Job Details: 02/23/2023
"Cc: loud noise, not dispensing iceCustomer showed video of noise, sounds like something grinding. Found when compressor kicked on unit started making grinding noise. Shut unit off. Pulled out. Re started compressor noise went away. Found customer has metal pressure device on refrigerator water line ing on unit. Pushed unit back in. Op test ok"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Cleveland, OH 44144
Manny
Job Details: 02/23/2023
"Cc u it not working, ran diagnostics and found code f8e1 for long fill, hot valve not activating, replaced valve and ran test hot valve just humming, disconnected hose and no hot water, told customer he stated that they just got a hot water tank installed, and asked me to see if any valves are off, the valves I can see are on, but there could be another valve turned off somewhere, advise customer to try finding the valve or to call a plumber to fix the problem. Unit is working properly. Opt test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Seven Hills, OH 44131
David R
Job Details: 02/23/2023
"Customer just got, cc leaking from start when delivered. Might have been dropped from delivery. Cracked on bottom of tub, water leaking through. Will need a new tub. Customer is calling SnowBrothers to try and get another one. In meantime will place order for parts. Outer tub and drain filter ; ordrng 1 W11219115 (Outer tub) and 1 W11568797 (Drain filter)"
We serviced a
WHIRLPOOL WASHER
Model WTW7300DW0
Near Westlake, OH 44145
Marie V
Job Details: 02/23/2023
"Cc that the unit does not drains the water out on big loads like blankets. Ran diag found error code F0E5 off balance load , f9e2 water detected , f3e1 pressure system fault f2e1 ui stuck button. Ran auto test , pass, . Dampers are wearing out but still ok. Tilted unit and removed rotor, found leaking oil from gearcase, took pics and showed cust, also slider is cracking and impeller is loose. Screw is good. Unit will need gearcase, impeller, and slider. Cust will not fix; ordrng 1 W11393685 (Gearcase) and 1 W10752283 (Impeller) and 1 W10734521 (Slider), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Broadview Heights, OH 44147
David R
Job Details: 02/23/2023
"Cc unit not turning on. Unplugged unit for 5 mins, plugged in. Lock clicked lock and unlock, unit came right on. Error codes F0E9 and F0E5. Cleared codes, went into Service Matters. SP #W11560447, customer experiencing code will need to connect unit to Wi-Fi, download app and Update to latest software. Ran unit factory calibration. Good. All components working. Ran a service test mode, good. Ran through some of a quick wash cycle to test out. Good. Ran drain/spin. Good. Op Test Ok."
We serviced a
GE DRYER
Model GTDP490ED3WS
Near Grafton, OH 44044
Gabriel P
Job Details: 02/23/2023
Replace parts opt test ok ; ordrng 1 WE1M1067 (Bearings padding)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland Heights, OH 44118
Jason N
Job Details: 02/23/2023
"Cc unit not advancing in cycleRan diagnostics, found code f8e1 for low/no fill. Found drain hose laying on floor, draining into floor drain. Rerouted drain hose and hooked up to side of wash tub next to unit. Cleared code and ran auto test cycle. All functions passed. Op test good."
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Cleveland, OH 44108
Joe O
Job Details: 02/23/2023
"Cc: ice maker not functioning, bin breakingFound no power to ice maker. Found harness in door broken. Found latch for ice bin broken. Needs freezer door and latchCustomer does not want to repair at this time; ordrng 1 LW10839911 (dor-fip) and 1 W10693542 (latch-bin), used 1 1OVRSZ (oversized shipping), and 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Solon, OH 44139
Brian M
Job Details: 02/23/2023
Cc unit not powering on after power outage Found control getting power put no lights Needs control ; ordrng 1 W11401710 (Control) and 1 SHIPPING (SHIPPING LOGISTICS*)
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Mentor-on-the-Lake, OH 44060
Dan H
Job Details: 02/23/2023
"Customer complaint that unit is not spinning, confirmed, found idler pulley melted off of shaft, installed new pulley, op test good
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near North Olmsted, OH 44070
Marie V
Job Details: 02/23/2023
"Cc that the unit is leaking. Stared unit found that drain hose is been rubbing against wall and it has a small hole. Cust will buy new hose because the original that comes with water is not long enough , took pics. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM09
Near North Royalton, OH 44133
David R
Job Details: 02/23/2023
Replaced FF gasket. Good. Used heat gun. Advised customer to keep closed for 30 mins. Good. Op Test Ok.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44120
Jason N
Job Details: 02/23/2023
"Cc unit not spinning Ran diagnostics, found fault code f2e1 for stuck button and f7e1 for basket speed fault. Ran manual spin test, found motor just humming. Unit needs run capacitor replaced. Replaced capacitor using truck stock part. Ran auto test cycle in entirety, all functions passed. Op test good.; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Mentor, OH 44060
Joe O
Job Details: 02/23/2023
"Cc: squealingCustomer showed video, unit squealing in spin. Tested. Unit squealing in spin, while braking. Replaced cam, belt and gearcase(customer supplied). Ran auto test and calibration. Op test ok ; used 1 W10721967 (PULLEY), and 1 W11239857 (BELT) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JSXNss
Near Solon, OH 44139
Manny
Job Details: 02/23/2023
"Cc unit frost up again, verified and evap cover in frost, cleared and tested components, found defrost heater broken, customer stated he will purchase heater and replace it himself."
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lyndhurst, OH 44124
Brian M
Job Details: 02/23/2023
Installed ui Ran test cycle OP Test Ok
We serviced a
WHIRLPOOL DRYER
Model WED8540FW0
Near Painesville, OH 44077
Dan H
Job Details: 02/23/2023
"Customer complaint that unit is not working, confirmed, found thermal fuse open , installed new thermal fuse , op test good ; used 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
AMANA DRYER
Model NGD4600YQ2
Near Parma, OH 44129
Marie V
Job Details: 02/23/2023
"Cc that unit is not heating . Confirmed. Found thermal fuse open and dryer kit. Replaced from T/S tested unit. Op test ok Good air flow outside. ; used 1 4392065 (DRYER REPAIR KIT), and 1 WP3392519 (THERMAL FUSE) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB9979SKZ0
Near Strongsville, OH 44149
David R
Job Details: 02/23/2023
"Cc unit not draining. Went through SP #: W11482561B. Blade broke off Drain Pump, in SP unit can run without it. Cleared Debris and broken Blades. Tested. Good. Draining properly. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Cleveland, OH 44120
Jason N
Job Details: 02/23/2023
"Cc unit not starting Plugged in unit. Found display flashing f7e1 fault for tachometer missing or wrong signal. Cleared fault, unit started humming. Found capacitor reading open. Replaced capacitor using truck stock part. Plugged in unit, unit Immediately started spinning, unable to cancel. Unplugged unit. Relay stuck on control board, control will need replaced. ; ordrng 1 W11556725 (Main control), used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW3
Near Mentor, OH 44060
Brian M
Job Details: 02/23/2023
Cc of fabric softener left in dispenser Following service bulletin Replaced dispenser Ran test cycle OP Test Ok Advised to watch
We serviced a
GE DISHWASHER
Model ZBD8920D00SS
Near Mentor, OH 44060
Joe O
Job Details: 02/23/2023
Cc: door fallingFound springs loose. Adjusted springs. Door still falling. Needs hinge bearingsBearings show limited stock. Office to reschedule; ordrng 4 WD12X10313 (bearing hinge arm)s
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Parma, OH 44134
Marie V
Job Details: 02/23/2023
"Replaced, gearcase, cam, belt, latch . Tested unit, ran calibration and auto test. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW05
Near Fairport Harbor, OH 44077
Joe O
Job Details: 02/23/2023
Cc: noiseCustomer stated the noise is intermittent. Unit running whole time no abnormal noises. Customer showed video of noise unable to determine noise from video. Added insulation around cap tube. Could not duplicate issue. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX500XW0
Near Highland Heights, OH 44143
Jason N
Job Details: 02/23/2023
"Cc unit will not advance in cycleRan diagnostics, found code f1e2 for motor control fault. Ran auto test cycle found unit is not spinning, basket started to spin then stopped and motor was buzzing loudly. Tried new capacitor and ran manual spin test, same result. Unit will need drive motor replaced. Customer declined repair at this time, estimate only. ; ordrng 1 W10836348 (Drive motor)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Lorain, OH 44052
Angel
Job Details: 02/23/2023
Cc that unit is squealing. Confirmed turned on unit and I could hear the idler pulley starting to squeal. Took apart unit replaced idler pulley and rollers belt looked good put everything back together tested unit opt test ok.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW2
Near Parma, OH 44130
Marie V
Job Details: 02/23/2023
"Cc that the unit is not working and lid lock is locked. Confirmed. Found lid lock needed to be replaced also when running unit after replaced lid lock, belt was making noises, showed cust and replaced from t/s. Tested unit. Op test ok; ordrng 1 W11394572 (Lid lock), used 1 WPW10006384 (BELT) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Mentor, OH 44060
Brian M
Job Details: 02/23/2023
Cc unit not functioning Found unit unplugged Plugged unit in ran test cycle OP Test Ok
We serviced a
KITCHENAID OTR MICROWAVE
Model KMHS120ESS09
Near Lakewood, OH 44107
Manny
Job Details: 02/23/2023
"Cc light bulb staying on, verified and found a LED bulb installed on unit, light control is working light goes on high and low the when on off you van see the LEDs illuminated, replaced bulb with pre id and op test ok, advise customer that when bulb goes out to replace it with a 40W bulb, gave him the box of the bulb so he can write down the bulb information. Opt test ok"
We serviced a
KENMORE REFRIGERATOR
Model 106.742044
Near North Ridgeville, OH 44039
David R
Job Details: 02/23/2023
"Cc unit not cooling. Let customer know most parts for unit are discontinued. Checked and found control short, and sensor short on evap harness. 2187794 evap harness NLA Discontinued, 2304070 control NLA Discontinued."
We serviced a
FRIGIDAIRE RANGE
Model FGF366ECB
Near Cleveland, OH 44102
Manny
Job Details: 02/23/2023
"Replaced igniter assembly, opt test ok"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Mentor, OH 44060
Brian M
Job Details: 02/23/2023
Cc unit not running clean Replaced control OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Perry, OH 44081
Dan H
Job Details: 02/23/2023
"Customer complaint that oven light is out and hot surface light is not working, hot surface light is working, , removed bulb cover, customer will replace bulb, unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near Garfield Heights, OH 44125
Corina B
Job Details: 02/23/2023
"CC that the unit is leaking on a drain and spin or clean washer. Checked the hoses, secure. Started a rinse and spin. Found the drain is clogged. Will need a plumber. Opt test ok."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near North Royalton, OH 44133
Gabriel P
Job Details: 02/23/2023
Temperature is good 0 degrees on freezer customer said it stop working after 5 to 6 days ran icemaker diagnostic test and it cycle and it did not fill replace valve from surplus WPW10179146 and still not filling calling senior tech for further assistance found line on door frozen will need door ordering ; ordrng 1 W11577825 (Freezer stainless steel door)
We serviced a
MAYTAG DRYER
Model Pye4500ayw
Near Cleveland, OH 44135
Manny
Job Details: 02/22/2023
"Cc unit makes a really loud noise when turned on, verified and sounds like something in the blower wheel, took apart found blower wheel cracked in half, checked my truck for a wheel since I had 2 surpluses, the and looks like I used the one I had, ordering blower wheel.; ordrng 1 W11497304 (Blower wheel), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD5100HC3
Near Lorain, OH 44053
Marie V
Job Details: 02/22/2023
"Replaced motor amd blower wheel. Tested unit, sounds PERFECT. op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ02
Near Elyria, OH 44035
David R
Job Details: 02/22/2023
Cc questions about compressor. They was a shim put under one foot to stop the vibration. Missing rubber feet and the bracket from the feet. Ordering. ; ordrng 4 W10806346 (Grommet feet)s and 2 W10236396 (Grommet bracket)s
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS1
Near Westlake, OH 44145
David R
Job Details: 02/22/2023
Replaced the UI. Ran diagnostics. Ran all components. Good. Op Test Ok.
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS03
Near Roaming Shores, OH 44084
Brian M
Job Details: 02/22/2023
"Rebuilt oven door , Customer had power fixed unit is functioning properly"