Local Reviews
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Paul P.
DISHWASHER AMERICANA ADW1100N35WW "Unable to separate impeller from pump housing, dishwasher would need whole assembly replaced. Customer has not decided to replace pump assembly, will need reimbursed parts and labor. Job is incomplete, until refund is issued.; saved tckt"
Brian M.
DRYER MAYTAG MEDB765FW0 Cc that when unit is in normal dry the unit will run fo4 5 min then shut off Found continuity on sensor wires Needs ACU replaced ; ordrng 1 W11089308 (cntrl-elec)
Brian B.
MICROWAVE WHIRLPOOL WMH32519HZ2 Machine was manufactured in 2018 per entitlement. Sent pic of receipt. Work light will not turn off. Constant voltage to receptacle. Relay on board stuck closed. Will need new board. Office to order part. Customer needs after 12 appt if poss.; ordrng 1 W11221051 (CONTROL BOARD)
Robert A.
WASHER KENMORE 417.978127 "Found gearcase leaking oil, belt oiled, drainpump making noise, needs gearcase asm, and pumpCust to replace; ordrng 1 131206800 (STUD2635) and 1 131545101 (TRUNNION7522) and 1 131862900 (PULLY1455) and 1 134418700 (HUB3033) and 1 134511600 (BELT1378) and 1 134735700 (GEARCASE52246) and 1 137107000 (PLATE1285) and 1 137221600 (PUMP11057) and 2 137539500 (BOLT918)s and 1 5303279394 (SEAL KIT4978), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Freezer fan frost with ice making fan to make grinding noise,freezer evap had a good frost,found drain clog with a small foam clear it out and steam ice on fan try forcing defrost element did not start unplug connector plug in back in didn’t work reset board and works ordering UI I have replace this part for this fridge for same issue cause of whirlpool advice me to put on for same issue an has fix it ; ordrng 1 W10865869 (cntrl-elec)"
David R.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Cc of food still freezing in FF when the temp is set at recommended setting. Now is set at warmest setting. Lowest setting condensation still over food. Top shelf is 45F bottom at 37F. New control was installed 8/7/18. Ordering control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W11085365 (cntrl-elec)
David R.
DRYER MAYTAG MEDB725BW0 Thumping noise. Loose belts and signs of fraying on ends. Ordering belts and pulley.; ordrng 1 WP8544742 (belt) and 1 WPW10136934 (belt) and 1 WPW10547292 (pulley-idr)
David R.
DRYER MAYTAG MDG9806AWW "Put on new belt and bearing. Still a thumping noise during cycle. Found the drum out of round. Found blower wheel broken from motor. Ordering blower wheel.DO NOT ORDER TUMBLER PART.Refund on $36.74 on parts replaced today.Collect $113.65 on return.; ordrng 1 33001790 (wheel,blower 32.86) and 1 33001889 (dryer,tumbler 219.54), used 1 1OVRSZ (Oversize Shipping) from stock"
Paul P.
REFRIGERATOR WHIRLPOOL GSF26C4EXW02 "Broken connection at input power to door, refrigerator will need freezer door. Only service for today, quote only. Office not to order part unless contacted by customer.; ordrng 1 LW10261130 (dor-fip wh), used 1 1OVRSZ (Oversize Shipping) from stock"
Macaulay G.
WASHER WHIRLPOOL MVWB765FW1 Ran through test cycles. All tested ok other than drain. Washer stopped during drain. Found drain was clogged. Removed debris. All tested ok. Put mitigation mat under washer.
David R.
WASHER MAYTAG MVWX655DW1 "Replaced motor, cap and actuator. Ran service mode. Op test ok."
Paul P.
DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."
Paul P.
DISHWASHER GE GDT695SMJ2ES "Found vent cover off inside dishwasher. Repaired vent cover, ran dishwasher on wash and drain cycle. Dishwasher is operating properly. Set down mitigation mat."
Paul P.
WASHER AMANA NTW4516FW3 "Repaired drain line, ran washer through calibration and diagnostics, washer is working properly. Did not set down mitigation mat, washer is in basement near floor drain."
Gabriel P.
REFRIGERATOR KITCHENAID KRSC503ESS00 Replace valve operation test ok
David R.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Cc of food still freezing in FF when the temp is set at recommended setting. Now is set at warmest setting. Lowest setting condensation still over food. Top shelf is 45F bottom at 37F. New control was installed 8/7/18. Ordering control and thermistor.; ordrng 1 W10838965 (thermistor) and 1 W11085365 (cntrl-elec)
David R.
DRYER MAYTAG MEDB725BW0 Thumping noise. Loose belts and signs of fraying on ends. Ordering belts and pulley.; ordrng 1 WP8544742 (belt) and 1 WPW10136934 (belt) and 1 WPW10547292 (pulley-idr)
David R.
DRYER MAYTAG MDG9806AWW "Put on new belt and bearing. Still a thumping noise during cycle. Found the drum out of round. Found blower wheel broken from motor. Ordering blower wheel.DO NOT ORDER TUMBLER PART.Refund on $36.74 on parts replaced today.Collect $113.65 on return.; ordrng 1 33001790 (wheel,blower 32.86) and 1 33001889 (dryer,tumbler 219.54), used 1 1OVRSZ (Oversize Shipping) from stock"
Paul P.
REFRIGERATOR WHIRLPOOL GSF26C4EXW02 "Broken connection at input power to door, refrigerator will need freezer door. Only service for today, quote only. Office not to order part unless contacted by customer.; ordrng 1 LW10261130 (dor-fip wh), used 1 1OVRSZ (Oversize Shipping) from stock"
Gabriel P.
RANGE GE JGBP35BEJ4BB "Broil work and burner oven don’t, check voltage to ignator getting 122 voltage check outlet voltage 122,ohm out ignator open ordering new customer paid service,parts and shipping owe labor ; ordrng 1 WB13K0021 (igniter-oven bake 90.18), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 "Buzzing sound coming from damper ordering new,spoke to maddie she found pop customer has manufacture warranty ; ordrng 1 WPW10594330 (control)"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Door was warp bottom inside by gasket took pic ordering another door for the third time ; ordrng 1 LW10599404 (dor-fip)
Jeff M.
DRYER ELE WHIRLPOOL WED7000DW1 Part is not here reorder ; ordrng 1 279816 (thermal cut off hi)
Macaulay G.
WASHER WHIRLPOOL MVWB765FW1 Ran through test cycles. All tested ok other than drain. Washer stopped during drain. Found drain was clogged. Removed debris. All tested ok. Put mitigation mat under washer.
Jeff M.
REFRIGERATOR KITCHENAID KFIS29BBWH03 "The units ff evap is frozen the unit needs a sensor harness ; ordrng 1 WPW10277799 (SENSOR HARNESS ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Found hinge cover broken and needs replaced —— ; ordrng 1 W10921527 (COVER )
Paul P.
DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."
Paul P.
DISHWASHER GE GDT695SMJ2ES "Found vent cover off inside dishwasher. Repaired vent cover, ran dishwasher on wash and drain cycle. Dishwasher is operating properly. Set down mitigation mat."
Arthur V.
STACK W/D FRIGIDAIRE FLSE60RGS1 "Found broken blower wheel. Needs replaced. ; ordrng 1 131362400 (fastener) and 1 131476300 (blower wheel), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
WASHER AMANA NTW4516FW3 "Repaired drain line, ran washer through calibration and diagnostics, washer is working properly. Did not set down mitigation mat, washer is in basement near floor drain."
Gabriel P.
REFRIGERATOR KITCHENAID KRSC503ESS00 Replace valve operation test ok
Arthur V.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found condensation at top ( top of cabinet ) of freezer area Found gap in between liner and cabinet. Needs sealant for gap areas ; ordrng 1 WP482338 (RTV )
Gabriel P.
WASHER MAYTAG MVWC565FW1 "Found error f5e1,lid lock fault it click 6 times won’t start washing replace new from truck stock ran calibration and auto test pass explain customer possible cause ,opt test ok ; used 1 W10838613 (LATCH 86.85) from stock"
Jeff M.
DISHWASHER FRIGIDAIRE FGID2474QF7B Installed new part unit op tested good
Robert A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Found unit not cooling, comp and fans running, tapped system, at 35psi, needs comp and drierOfr 1606002487; ordrng 1 W10507884 (COMP KIT)"
Jeff M.
RANGE WHIRLPOOL WFG515S0EB Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Installed new part unit op tested good
Jeff M.
RANGE KITCHENAID KSGG700ESS The unit is a gas oven I tested each key and all the functions the unit has op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WRT311FZD00 The evap fan failed installed new part unit op tested good ; used 1 WP2315539 (MOTOR-EVAP) from stock
Jeff M.
WASHER WHIRLPOOL GHW9250MT2 The unit went off balance and the clothes where wet she was washing a heavy load. The unit tested good explain to her that this can occasionally happen due to the importance of a balance the load with a wash machine and high-speed spin
Robert A.
REFRIGERATOR WHIRLPOOL MZD2766GEB "Found evap frozen, heater and bimetal good, needs adaptive defrost control, per marcone nlaCust to replace; ordrng 1 61003990 (ADC NLA5499), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Arthur V.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced led control bd. Tightened door handle on freezer door and lowered front leveling legs.
Corina B.
WASHER MAYTAG MVWB980BW0 "CC that the unit goes into ul. Found oil leaking. Basket comes out. will need bearing, rps sensor, rotor and stator. Called SM to order parts. ; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
Arthur V.
DRYER WHIRLPOOL LER3624EQ1 Found thermal cut off open. Changed thermal kit. Op test good ; used 1 279816 (CUTOFF) from stock
Arthur V.
REFRIGERATOR KITCHENAID KRFF302ESS01 Upon arrival unit working properly. Customer showed me pictures of inside fridge (see pic ) Conditions shown are of a door being open or a obstruction in the door. Advised cust. Re leveled unit using front legs. Unit op test good. Advised to make sure doors close completely. Turned on temp alarm for customer
Arthur V.
DISHWASHER WHIRLPOOL WDTA50SAHN0 Found unit needs a motor sump assy. Unit fills and drains wash motor never engages. Customer just purchased unit and wants it replaced not repaired. Does not want me to order parts which are 1-W11087376. Customer putchased at Lowes Hermitage PA Customer does not want repaired Unit was purchased on 8-30-18. But was not delivered until 10-2-18. Customer returning unit to Lowes in Hermitage. Customer would like Lowes to pick up and install a new one.
Robert A.
REFRIGERATOR FRIGIDAIRE FGHB2866PP3 "Installed i/m, cycled, op test ok"
Robert A.
WASHER MAYTAG MVWC565FW1 "Cc not enough water, ran diognostics, no codes, ran recal cycle, ran deep water wash, watched unit, filled correct, op test ok"
Robert A.
DRYER GE GTD45EASJ2WS "Installed door switch, op test ok"
Dan H.
WASHER WHIRLPOOL WTW4900BW0 "Customer complaint that unit is not spinning, ran diagnostics found f7e1(motor fault) error code, found transmission seized, unit needs new transmission, customer does not want repair at this time ; ordrng 1 W11035747 (gearcase 242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Checked cond fan, good, plugged in unit, fans and comp running, no out of the ordinary sound heard, op test okOfr 2500001943"
Dan H.
WASHER MAYTAG MHWC7500YW0 "Customer complaint that unit is not spinning clothes out, Ran drain and spin cycle with wet load, unit never entered high speed spin, found high speed stator out of range unit needs new motor ; ordrng 1 WPW10192987 (motor-drve)"
Dan H.
WASHER MAYTAG MHWE550WW01 "Customer complaint of f21 error code, confirmed, unit needs new drain pump ; ordrng 1 280187 (pump-water 155.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
WASHER MAYTAG MVWC565FW1 "Installed control, ran recal cycle, op test ok"
Robert A.
DRYER WHIRLPOOL WGD5600XW0 "Found idler pully making noise, replaced, op test ok; used 1 279640 (PULLEY-IDLER) from stock"
Robert A.
REFRIGERATOR WHIRLPOOL ED2LHAXMQ10 "Found no air flow to ff side, evap drain frozen, airways to ff frozen, cleared i e and airways, op test ok"
Arthur V.
RANGE GE JGB900SEF1SS "Replaced bake burner with ignitor. Op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
REFRIGERATOR FRIGIDAIRE FFHS2311LBLA "Installed and cycled i/m, op test ok"
Brian B.
WASHER WHIRLPOOL WFW75HEFW0 "Installed new dispenser. Ran test cycle, op test ok. 8"
Corina B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "cust showed pop, sent pic. CC that the unit is not draining. Found the drain loop below the sink. Raised drain hose. Checked drain pump, clear. Optest ok"
Macaulay G.
DRYER ROPER RED4516FW0 Unit not turning on in any cycle. Found open thermal fuse. Replaced from truck stock. All tested ok. Vent was clean.; used 1 WP3392519 (THERMAL FUSE) from stock
Macaulay G.
WASHER MAYTAG MVWB765FW2 Unit was not functioning properly. Not washing or spinning correctly on any cycles. Ran load calibration. All tested ok. Put mitigation mat under washer.
Macaulay G.
REFRIGERATOR GE GNE26GGDCBB Replaced drain tube and cleared drain. All tested ok.
Corina B.
WASHER WHIRLPOOL WTW7040DW0 "CC that f3e1 comes up. Ran diag f5e3 lid lock will not unlock, ran test 8. Check dc power to the lid lock and control 1v dc. Will need a new control called SM to order parts. ; ordrng 1 W10810403 (lid lock assy) and 1 W10812423 (cntrl-elec)"
Corina B.
DISHWASHER KITCHENAID KDTE334GBS0 CC that the unit is not working. Found 120 volts going to the unit. Will need a new control. Called SM to order part. ; ordrng 1 W11120155 (CONTROL )
Macaulay G.
REFRIGERATOR WHIRLPOOL KSRG22FKWH04 Found no issues. Operating properly. Put mitigation mat under refrigerator.
Paul P.
REFRIGERATOR MAYTAG MSF22D4XAW00 "Installed interface, tested operation. Refrigerator is operating properly."
Corina B.
DISHWASHER WHIRLPOOL KDTE334DBL0 "CC that it’s leaks. Started the dishwasher found its leaking from the pump and motor. Will need a new pump and motor. Called Sm to order part ; ordrng 1 WPW10455261 (pump&motor 16040), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR GE GFE26GMHGES "Recovered refrigerant, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line"
Paul P.
DISHWASHER GE DDT595SGJ0WW Installed soap dispenser. Noticed the top console cover also needs replaced. Office to order console/cover. Set down mitigation mat.; ordrng 1 WD34X23197 (console cvr graphic)
Dan H.
DISHWASHER FRIGIDAIRE FDB1050REM4 "Customer complaint of clicking noise, found no power to unit, unable to test, advised customer that they need an electrician to correct power supply"
Dan H.
RANGE WHIRLPOOL MER6755AAS "Customer complaint that left front element isn’t working, confirmed , found broken wire at element, repaired wire, op test good ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Dan H.
REFRIGERATOR KITCHENAID KBRS19KTWH6 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
Macaulay G.
REFRIGERATOR FRIGIDAIRE LGHB2867PF7A Replaced user interface. Put mitigation mat under refrigerator.
Brian M.
WALL OVEN COMBO GE SCB1001MSS01 "Installed listed parts OP TEST no good Found proper voltage going to boards but low voltage transformer not sending power Needs low voltage transformer Place on cancellation list ; ordrng 1 WB20X10021 (transformer power8541), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
DISHWASHER KITCHENAID KUDS30FXBL3 Control shorted and harness damaged. Needs replaced. Customer does not want to repair.
Macaulay G.
MICRO OVEN WHIRLPOOL WMH31017FS0 Replaced control. All tested ok.
Brian M.
REFRIGERATOR KITCHENAID KRFC300ESS01 Installed listed parts OP TEST OK Customer also had complaint about no water Found water reservoir frozen solid and cracked Needs water reservoir ; ordrng 1 W11229977 (TANK ) and 1 WR02X10471 (connector union 5/16)
Macaulay G.
REFRIGERATOR WHIRLPOOL GSF26C4EXB02 Found leak at water line out of inlet valve. Cut line back to new. All tested ok. No leaks.
David R.
DISHWASHER MAYTAG MDB7749SBM3 Replaced console. Tested. Op test ok.
Corina B.
WASHER MAYTAG MHW5500FW0 Replaced the UI. Ran a CO test. Started a normal. Optest ok.
Corina B.
WASHER AMANA NTC3500FW00 "CC that he unit is not draining. Ran a rinse and a spin, Unit drained. Optest ok."
Corina B.
MICRO OVEN WHIRLPOOL WMH31017HS2 CC that the side is dent. Found a dent on the side and back of cabinet. Will need new cabinet and wrap. Unit is not repairable. Took pics. Called SM. Called t/l TBor file # 7723218413
Gabriel P.
OTR MICROWAVE ELECTROLUX EI30BM60MSA Top deflector grill broken ordering new; ordrng 1 5304488464 (deflector)
Robert A.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Installed water tube, op test ok"
Paul P.
DISHWASHER WHIRLPOOL WDF540PADM2 Dishwasher was fixed by customer.
Brian M.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Evacuated Freon Installed dryer and evap Ran a 28 inch vac for 20 min Filled unit with 4.9 oz of Freon Even frost pattern returned to evap before reinstalling evap cover OP TEST OK
Jeff M.
DISHWASHER WHIRLPOOL WDT730PAHZ Dishwasher was installed incorrectly. I re-position the dishwasher level it appropriately unit tested good
Brian M.
WASHER KENMORE 110.499626 Cc of clothes not sticking to walls after cycle Ran a test cycle with wash clothes Ran normal OP TEST OK Advised customer that the unit does a low speed tumble to get clothes off of wall and they fall to middle and should be damp not soaking wet
Brian M.
REFRIGERATOR KENMORE 106.415638 Installed icemaker ran test harvest OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
WASHER WHIRLPOOL MVWB835DW1 Installed control and console Ran auto test and calibration OP TEST OK
Brian M.
WASHER WHIRLPOOL WTW7500GW0 Installed gearcase Ran auto test and calibration OP TEST OK
Brian B.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Machine not cooling, both sections at room temp. Compressor and fans are not running. Pads are working, but machine not starting, lights are working. Reset power to machine to reboot boards. Compressor and fans started. Entered diag and checked all loads and settings. All functions now normal. Op test ok."
Brian B.
WASHER WHIRLPOOL MVWX655DW1 "Replaced control. Lid lock still not working. Replaced lid lock from t/s.. ran calibration and auto test.. lid lock now working.. Brought back core. No water mat, machine in basement.; used 1 W10838613 (LATCH) from stock"
Brian B.
DRYER MAYTAG MED5500FW0 CC of loud vibrating noise. Found lint building up in blower. Removed lint. ran machine. Op test ok.
Brian B.
REFRIGERATOR KITCHENAID KBFS20EVMS6 Found drain plugged up and water leaking from freezer.. installed updated drain tube from t/s. Used steamer to clear ice. Op test ok ; used 1 W10619951 (TUBE-DRAIN) from stock
David R.
DISHWASHER MAYTAG MDB4949SDZ0 Drain pump not pumping water out. Old water left sitting at bottom of unit. Replaced with new drain pump. Ran cycle and drained. Op test ok.; used 1 WPW10348269 (PUMP-DRAIN) from stock
Brian B.
REFRIGERATOR MONOGRAM ZICS360NMALH "Found drain clogged in freezer. Customer said it has been plugged for over a year. Bottom freezer full of ice and water leaking onto floor. Used steamer remove ice. Water has been going under bottom breaker strip and rotted out bottom insulation. Rust and corrosion on evap cover and drain pan . Also evap fan motor has failed and freezer door gasket torn. Due to rotted insulation, machine cannot be repaired. Paid sc. do not order parts. Customer does not want to repair."
David R.
WASHER MAYTAG MVWC565FW1 "Cc unit stuck on wash cycle and wouldn’t advance. Unplugged, plugged back in. Cancelled out cycle. Unit drained. No stored faults. Ran through service mode. Passed. Ran normal cycle, went from sensing right into wash cycle, drained. Op test ok."
Paul P.
DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."
David R.
WASHER WHIRLPOOL 110.280827 "As soon as started into normal cycle. Water comes into unit then stops and gives F1 error code. Needs new control.DO NOT ORDER PARTS; ordrng 1 WPW10189967 (cntrl-elec 317.06), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR KENMORE 106.7215211 "Evap fan not blowing air into FF section. Needs new Evap motor. Ice buildup under Evap. Checked and duck bill to drain tube clogged with lint. Needs to also be steamed. Ordering motor Evap.; ordrng 1 WP2315539 (motor-evap), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
REFRIGERATOR KITCHENAID KRMF706ESS01 Cc of no cool consulted with senior tech who was also on site with me Found uv dye leaking from cabinet on condenser line pooling at bottom of fridge Called Techline they are sending unit over for review None repairable Sr#7723204679; saved tckt
Brian M.
DISHWASHER WHIRLPOOL MDBH945AWQ Cc that door is hard to open Found latch not releasing the way it should and keeping door stuck closed unless you pull hard to open it Needs latch and striker and handle replaced ; ordrng 1 WPW10275768 (latch-door)
Gabriel P.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Door came in scrash and damage ordering new ; ordrng 1 LW10599399 (dor-fip)
Jeff M.
RANGE KITCHENAID KEBS207DBL9 I ordered the incorrect trans reorder for the correct one. I took the part # right off the old one so for sure this is the correct one ; ordrng 1 WP9760587 (TRANS)
Jeff M.
WASHER MAYTAG MVWB765FW2 "Before installed new control I put in diagnostics to Basically re-diagnose make sure I was right. And now the lock is not locking. I asked the customer if she’s ever experienced a locking issue she told me no. The old control has no codes determining a locking issue so I installed the new control. There is still a locking issue I installed the old control there is still a locking issue no codes. I have the old control in the machine I need to order a new lock and I will install both parts on the returning visit; ordrng 1 W10810403 (LOCK), used 1 () from stock"
Arthur V.
WASHER ROPER RTW4516FW2 Order drain pump. Very noisy in drain mode. ; ordrng 1 W10919003 (DRAIN PUMP)
Arthur V.
WASHER AMANA NTW4516FW2 "Upon arrival unit leaking needs drain pump ,drain hose ,and inner hose ; ordrng 1 W10899966 (HOSE) and 1 W10919003 (PUMP) and 1 W11244231 (DRAIN HOSE)"
Arthur V.
REFRIGERATOR FRIGIDAIRE LGUB2642LF3 "Found ice maker thermister loose in bin. Called techline talked to Mike. Needs icemaker and main bd. Unplugged unit and then unplugged ice maker and powered back up. Error went away. ; ordrng 1 242115279 (board-main power) and 1 243297606 (ice maker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Disassembled ff compartment to replace ff fan and harness. Found an unexpected problem. Harness connector is burnt and corroded , both sides of connector, sent pics. Back half of harness goes into cabinet and cannot be replaced. Machine cannot be repaired. Will contact whirl TL to document call later today as their phone system is down. Reassembled machine and broil back unused fan harness.; saved tckt"
Brian B.
DISHWASHER MAYTAG DWC7302AAB "Found broken door spring links. Will give est on replacing links. Customer paid dep. office to order parts. R/s per Cust req. needs late appt if poss.; ordrng 2 WP912653 (LINK 465)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
REFRIGERATOR KITCHENAID KRMF706ESS01 See bm pvr ; saved tckt
Dan H.
DISHWASHER WHIRLPOOL WDF520PADM3 "Customer complaint that unit is not draining, confirmed, found drain hose clogged, unit needs new drain hose, customer does not want repair at this time ; ordrng 1 8269144A (drain hose 15.44) and 1 WPW10545278 (hose-drain 42.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
DISHWASHER KITCHENAID KUDC10FXSS5 "Found seal worn out, will need replaced. Office to order new seal. Did not set down mitigation, dishwasher has a current leak.; ordrng 1 W10864081 (seal), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ03 "Ice maker will need replaced. Customer only paying service call today, estimate only. Balance would be $240.21 if customer decides to do repair.; ordrng 1 D7824706Q (ice maker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR GE DFE29JSDASS "Steamed out ice, found object at the top of the drain by Evap, removed. Replaced fan. Op test ok."
Macaulay G.
RANGE WHIRLPOOL WFG505MOBS3 "Customer complaint of burners not igniting. Could not test gas functions since there’s no gas connection at Lowes. Top 5 burners are sparking properly. Bake igniter is not glowing. Ohmed out higher than average range. Replaced from truck stock. Gas valve has failed, not allowing completion of circuit. Office to order gas valve.; ordrng 1 WP98014893 (valve-gas), used 1 12400035 (IGNITER) from stock"
Paul P.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Refrigerator in garage, average temperatures stay around 55-58 degrees. Refrigerator at 38 degrees average, freezer at -2 degrees average reading, within parameters. Silicone sealed around top of freezer. Did not set down mitigation mat, refrigerator in garage and does not have water running to it."
Gabriel P.
WASHER WHIRLPOOL WTW5000DW1 "Found error code f7e1 basket speed fault,,in 7/10 actuator was replace and it started doing same thing all over again I finally got basket to spin heard some noise inside gear case also hub teeth wearing out ordering hub and replacing actuator incase of defect ; ordrng 1 W10528947 (drive hub kit) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)"
Paul P.
REFRIGERATOR MAYTAG MSD2756DEW "Installed pins and closets on doors. Tested doors, now closing properly. Set down mitigation mat."
Gabriel P.
WALL OVEN COMBO JENN-AIR WM27160B Pick parts
Corina B.
DRYER MAYTAG MEDB980BW0 CC that there is one a few cycles you can select. Found several cycles that you can not select. Will need a new control and UI. Called SM to order parts. ; ordrng 1 W10562320 (console 25544) and 1 WPW10536008 (cntrl-elec 9343)
Jeff M.
REFRIGERATOR GE TFX22JABEWW The drain was clogged I cleaned the drain op tested good
Jeff M.
WASHER WHIRLPOOL MVWB750WQ0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corina B.
COOPTOP GAS WHIRLPOOL WCG97US0DS00 "CC showed pop, sent pic. CC that the center burner flame is to high on a high flame and goes out when it’s on a medium flame.will need a new switch. Called SM to order part.; ordrng 1 W11246817 (SWITCH)"
Corina B.
WASHER WHIRLPOOL WTW8900BC0 "CC that the unit is leaking when using sheet cycle. Started the sheet cycle, found the tub ring is leaking. Willl need a new tub ring. Called SM to order part. Cust is installing part; ordrng 1 WPW10550152 (ring-tub 6968), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER MAYTAG MVWB980BW0 Found the rotor screw is cross threaded. Will need a tub. Called SM to order parts. ; ordrng 1 W10381077 (tub-outer)
Arthur V.
DISHWASHER WHIRLPOOL WDF520PADW7 Replaced motor sump assy. Op test good. Left leak mat
Brian B.
WASHER WHIRLPOOL WTW8000DW5 Replaced gearcase. Ran calibration and auto test.. op test ok..
Brian B.
WASHER MAYTAG MVWC565FW1 "CC of leaking. Hooked up to testing station. Ran diag, no codes. Ran man diag and tested water valve and drain pump.. No leaks in valve. Ran calibration and auto test. All functions normal. No leaks found. op test ok."
Brian B.
WALL OVEN WHIRLPOOL MGR6772BDS "Found pads not working properly and F7 code. Will need new oven control. Part is NLA. Cannot repair. Part # 74007954. Paid sc, did not repair."
Dan H.
ICE MAKER KITCHENAID KUIC18PNTS3 "Customer complaint that unit is not making ice, service test shows evaporator thermistor shorted, unit needs new evaporator thermistor ; ordrng 1 WP2313635 (thermistor 35.81), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
WASHER GE GFWS2605F0RR Replaced main control and UI panel. Programmed mod number. Ran test cycle. Op test ok.
Dan H.
REFRIGERATOR JENN-AIR JFX2897DRM02 "Customer complaint that unit is not making ice, confirmed, ice maker cycles and fills, ice bin optics are good, ice box fan is pulsating, unit needs new control; ordrng 1 W10843055 (cntrl-elec)"
Brian B.
DRYER AMANA NED4655EW1 "Machine not starting. Checked voltage at terminal block. Do not have 240v.. found fuse box on wall has burned and corroded fuse holders and wrong size fuses. sent pic. Dryer requires two 30 amp time delay fuses. Will need electrician to replace faulty fuse box. Also, dryer has metal foil venting connected. This is a fire hazard and should be replaced with rigid or semi rigid metal venting. Dryer checks ok."
Arthur V.
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Found icemaker over filling and at some point water valve kept running. Needs water valve and ice maker turned water off to unit; ordrng 1 241798231 (ICE MAKER) and 1 242252702 (valve)
Corina B.
DRYER KENMORE 110.647224 CC that the unit will not start. Found the thermal fuse is open. Replaced the thermal fuse from t/s. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Optest ok. ; used 1 WP3392519 (THERMAL FUSE) from stock
Paul P.
RANGE KITCHENAID KSGB900ESS2 Installed console and bezels on oven.
Macaulay G.
DISHWASHER MAYTAG MDB4949SHZ0 Frame damage to unit. Office to order tub with frame.; ordrng 1 WPW10681507 (tub-dishwr)
Paul P.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Ice maker ordered did not have jumpers, used w10882923 from truck stock. Installed ice maker. Set down mitigation mat.; used 1 W10882923 (ICE MAKER ASSY) from stock"
Gabriel P.
WASHER WHIRLPOOL CAE2743BQ0 "Cc she to use washer put money in and it didn’t do nothing like if there was no power but on monday a resident was using the washer and it was working,ran diagnostics for error code no code,ran auto test pass ran calibration pass,check underneath found motor burning an cam an belt worn giving apt manager estimate will not fix do not order parts charge service call only ; schdld next appmnt for 10/22 MON !"
Macaulay G.
REFRIGERATOR GE GFE28GSKFSS "Fill line to ice maker was frozen. Used steamer to clear out. Also, ice maker valve is testing open and control is not sending full 120. Office to order control and valve.; ordrng 1 WR55X25728 (REFRIGERATOR DOOR CONTROL BOARD ) and 1 WR57X27527 (ICE MAKER VALVE )"
Macaulay G.
WASHER MAYTAG MVWC565FW1 Lid not latching. Replaced lid latch from truck stock. All tested ok.; used 1 W10838613 (LATCH) from stock
Macaulay G.
DRYER MAYTAG MEDC465HW0 Not heating. Found thermal fuse was open. Replaced from truck stock. All tested ok.; used 1 W10900067 (THERMAL FUSE) from stock
Macaulay G.
DISHWASHER GE GSD2000F01WH "Customer complaint of unit leaking during cycle. Ran test cycle. Found both corner baffles are warped and leaking, solenoid on pump is leaking, and pump motor is slowly leaking around seal. Due to age of appliance, this damage is normal. Advised to have issue resolved quickly to keep from damaging floor and other potential hazards. Collected for service."
Dan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Customer complaint that unit is not cooling, fresh food section temperature at 68 degrees , freezer section temperature at 66 degrees, evaporator fan is not running, compressor and condenser fan are not running, no frost pattern on evaporator, evaporator fan, compressor and condenser fan started, no frost pattern formed , tapped system, found in 20”vacuum, added half charge, frost pattern improved, unit needs new compressor and evaporator; ordrng 1 W10507884 (compressor) and 1 WPW10313899 (evaporator)"
Gabriel P.
COOKTOP ELE KITCHENAID KERC607607GWH1 Replace parts opt test ok
Jeff M.
REFRIGERATOR MAYTAG MSD2652KES "I recover the refrigerant I solder the evaporator and filter dryer and unfortunately I plugged the first filter I did have a second one on my truck I managed to plug that one also. The job is almost done ; ordrng 1 WPW10143759 (FILTER), used 1 WPW10143759 (DRIER) from stock"
Gabriel P.
DRYER WHIRLPOOL WED8000DW4 Replace control opt test ok
Gabriel P.
RANGE WHIRLPOOL WFE525S0HZ0 Replace parts opt test ok
Corina B.
SXS REFRIGERATOR WHIRLPOOL WRS325FDAW04 Replaced the parts listed. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW5840BW0 "CC that the unit does not do anything. Ran diag f5e3 unlock lid, f8e1 long fill. Found the drain hose on the floor. Raised the drain hose. Started a normal load and a drain and spin. Optest ok"
Corina B.
COOKTOP ELE JENN-AIR JED4430GB00 Replaced the cooktop. Optest ok.
Brian M.
REFRIGERATOR KITCHENAID KSRV22FVWH02 Cc of unit chunking up ice Found ice frozen in chute and container frozen as well All seals and chute are sealed and look good Advised the customer that warm air when she is cooking may sleep into ic3 chute and defrost ice Advised on lowering temps in freezer to try and help combat it OP TEST OK
Brian M.
RANGE KITCHENAID KSGG700ESS0 Cc of flame to high Found unit to have knobs in wrong placement
Brian M.
REFRIGERATOR AMANA ABB1921BRW00 Cc of freezer freezing but fridge no cool Found 3 amps heater during forced defrost Heater and thermostat working Needs defrosted and control board replaced Replaced using truck stock OP TEST OK ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock
Brian M.
WASHER MAYTAG MVWB835DW3 Installed control and ui Ran auto test and calibration OP TEST OK
Brian M.
DISHWASHER KENMORE 3631404195 Cc of unit not draining Found unit not filling or draining could not get motor to run properly Unit need sump kit and water valve switch Customer does not want to repair Customer paid svc
Arthur V.
DISHWASHER KITCHENAID KDFE104DSS0 Replaced both tracks. Found this model and serial number under service pointer #W11296667 which covers parts and labor under billing code S22916. Please refund all money to customer and bill whirlpool.
Arthur V.
REFRIGERATOR MAYTAG MFI2269DRM01 Searched fresh food area for source of smell customer experienced this morning. Customer never saw smoke but smelled a burning smell. Took light fixture apart all wiring looks good. Took cover off of water valve area. Wiring checks good. Restarted fridge. No burning smells. Could not duplicate issue. All wiring in fresh food area checked good. Customer stated smell came from fresh food area and seemed worse when they opened the door. Could not smell any burning smell at this time. Everything is working
Arthur V.
DRYER MAYTAG PYET344AYW "Replaced belt,thermostat kit and cleaned cabinet. Customer has a appointment with dryer vent wizards on the 23. Op test good. Unit running and heating ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
WASHER WHIRLPOOL WTW4816FW2 Tested washer. All functions are normal.
Macaulay G.
RANGE WHIRLPOOL WFE320M0ES1 Corrected door frame issue. Door glass was not sitting properly in frame. Tested ok.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Install seal kit. Sealed around frame with silicone. Put washer on bottom hinge to raise fresh food door for better seal. Used washer from truck stock.; used 1 487576 () from stock
Dan H.
RANGE KITCHENAID KCGS356ESS "Customer complaint that all ignitors were arcing and customer got shocked while cleaning, found when burner head is removed ignitor arcs to cooktop and shocked customer, inspected burner heads and ignitors, unit is operating as designed, unable to get pic of model/serial tag due to install"
Paul P.
REFRIGERATOR FRIGIDAIRE LFSS2312TF0 "Replaced ice maker. Did not set down mitigation, refrigerator water line is going to be replaced."
Paul P.
REFRIGERATOR WHIRLPOOL ES5FHAXSB00 "Defrosted evaporator. Defrosted solid ice at bottom cold air return to evaporator. Did not set down mitigation mat, refrigerator is in defrost."
Jeff M.
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed new part unit op tested good
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Customer complaint that unit is leaking, found ice buildup common with evaporator drain tube clog, cleared ice, op test good, no water mitigation mat left due to customer cannot pull fridge out"
David R.
DISHWASHER WHIRLPOOL WDF520PADB7 "Tested unit. Normal cycle, let fill up and start washing, then drained. Drain pump that was recently replaced is working properly. Cc Dishes are left with water still on top. Entered into diagnostics, no error codes. Ran service mode, heater element came on. Advised of heated dry. Op test ok."
Dan H.
RANGE GE JBP66B0B4AD "Installed new bake element, op test good"
Dan H.
RANGE MAYTAG MGR8775AS1 "Installed new burner, gasket, knobs, and harness, op test good"
Dan H.
WALL OVEN KITCHENAID KEBS207SSS04 "Installed new control and element , op test good"
David R.
REFRIGERATOR GE GFE29HSDASS Replaced display asm. Op test ok.
Brian M.
DRYER GAS MAYTAG MEDB835DW3 Cc of unit not spinning Found fan built up with lint Removed lint Ran test cycle OP TEST OK
Brian M.
DRYER WHIRLPOOL WGD8200YW1 Cc of unit squeaking Found idler pulley seized Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279640 (PULLEY-IDLER2110) from stock
Jeff M.
WASHER WHIRLPOOL WTW5000DW1 The units inner tub is wobbling I cant get the wash plate off it is stuck. Unfortunately it is going to need a inner tub Outer tub screws a hub assembly and gearcase; ordrng 1 W10512161 (tub asm) and 1 W10528947 (hub) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (GEARCASE ) and 8 WP8533953 (SCREWS)s
Jeff M.
OTR MICROWAVE WHIRLPOOL WMH32519HZ1 The unit has blown 3 light bulbs the unit needs a new light housing and light bulb ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (housng-lmp)
Arthur V.
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Needs freezer door corner piece and a small amount of insulation cleaned out. I can reform the gasket in a small area on freezer door when I return. Reschedule at customer request ; ordrng 2 W11212333 (FILLER DOOR WHITE )s
Brian B.
RANGE GE JGS905SEK1SS "Found F7E7 on display and oven not working. this code is for failed key pad. Will give est on new panel. customer paid dep, office to order part.; ordrng 1 WB27T10760 (keypanel supt asm (b 16285), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
WASHER WHIRLPOOL WFW72HEDW0 "F8E1Started normal cycle. As soon as water was coming into drum from dispenser, would drain right out. Preformed Test #7 for the water level sensor. Power going into sensor from control, no continuity. Ordering sensor.; ordrng 1 WPW10448876 (switch-wl)"
David R.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Put into normal wash. Filling up, wash motor not working. Wash motor error code. 4-3. Checked power coming from control, sending power. Needs new wash motor.; ordrng 1 W11087376 (pump&motor)"
Jeff M.
REFRIGERATOR WHIRLPOOL WRF560SMYW05 The unit is 0 in the freezer and 39 in the fridge. Unit op tested good. Can’t find a issue
Jeff M.
RANGE GENERAL ELEC JVM6172DKWW The display was off I unplugged the unit op tested good
Jeff M.
WASHER MAYTAG MVWC565FW1 The drain was too low unit op tested good
Jeff M.
REFRIGERATOR KITCHENAID KBFS25EWWH7 Installed new part unit op tested good ; used 1 W10884390 (ICE MAKER ASSY) from stock
Arthur V.
DISHWASHER WHIRLPOOL WDT790SLYM3 Found dispenser door opens each time. Customer concerned with dispenser still having soap in it at the end of the cycle. Advised customer not to fill both sides of dispenser only filling large side half full. Also advised customer to run water at her sink before starting dishwasher to use the hottest water possible to do her dishes and dissolve detergent. Ran a cup test. Unit passed. Also advised cust to use a dishwasher cleaner like jet dry or finish to get better results
Arthur V.
DRYER WHIRLPOOL NED4655EW1 Used actual goods issue date for pop. Customer complaint unit sometimes wont start. Sometimes runs 10 min and stops. Cycled unit with out load for about 10 min worked ok. Put load of wet clothes in and let cycle for 20 min opened door and restarted. Unit ran a additional 10 min and did not fail. Advised customer to call wlp if unit fails again for a nother dispatch Could not duplicate issue. Unit cycled for 30 min without failing even after starting and stopping.
Arthur V.
WASHER AMANA NTW4516FW1 Customer informed me that Aaron’s replaced the faulty washer and took the broken one with them. Unt not at this address
Arthur V.
DRYER MAYTAG MEDC215EW0 Found vent crushed and thermal fuse open. Advised customer to have there maintenance worker to replaced vent BEFORE using dryer. ; used 1 WP3392519 (THERMAL FUSE) from stock
Arthur V.
WASHER WHIRLPOOL WTW4816FW2 Found drain connected to a ext piece that collapsed not allowing unit to drain. Advised cust to repair drain set up.
Robert A.
B/IN REFRIGERATO KITCHENAID KSSS48QDX05 "Replaced defrost timer, cleared ice from evap, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Robert A.
WASHER MAYTAG MVWX655DW1 "Installed control, ran recal cycle, op test ok"
Brian B.
DISHWASHER KITCHENAID KUDS35FXSSA "Water mat paper had a wet spot on right side. Checked under machine, no sign of water on floor. Ran a test cycle. could not find any leaking under machine. Installed new water mat and advised customer to monitor. Op test ok."
Brian B.
WASHER WHIRLPOOL WTW7500GW0 "verified pop, sent pic. No water going into machine. Ran diag, f8e2 code, long fill. Found water valve connector on control not seated. Reseated connector, water now working. Ran calibration and auto test and drain and spin. Op test ok."
Brian B.
RANGE WHIRLPOOL KOSC504ESS00 "Used silicone vent dolly to remove oven. Replaced fuses and blower motor. Reinstalled unit. Tested oven , op test ok"
Paul P.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced pump and motor assembly. Tested dishwasher on wash and drain modes. Dishwasher is operating properly. Set down mitigation mat.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Reservoir has hair line fracture. Office to order reservoir. ; ordrng 1 W11168758 (RESERVOIR 59.34), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER WHIRLPOOL WDT730PHAZ0 Customer showed pop took pick Cc of no wash Found motor wire disconnected from pump Reconnected wire OP TEST OK