We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT511SZDW02
Near Richmond Heights, OH 44143
Joe O
Job Details: 09/07/2022
"Cc: not cooling properlyFound temps in ff section at 65 degrees, freezer at 40 degrees. Found evap completely frosted over. Ohmed out heating circuit from control. No open circuits, no reading from element. Bi metal closed. No power to heating element. Needs element, control, and harness.Parts show out of stock. Office to rescheduleCustomer showed pop; ordrng 1 W11616409 (Harness) and 1 W11616408 (Defrost control) and 1 W11562215 (Element)"
We serviced a
MAYTAG DRYER
Model MDG2500BWW
Near Mentor, OH 44060
Corina B
Job Details: 09/07/2022
CC that the unit stops heating after 10 minutes. Confirmed. The igniter turns on and does not light. Replaced the gas coils from t/s. Ran dryer for several minutes heating. Opt test ok ; used 1 279834 (COIL) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT106TFDW01
Near Broadview Heights, OH 44147
David R
Job Details: 09/07/2022
"Apartment maintenance moved unit to same complex different apartment. 1353 Seneca blvd. Replaced defrost board, harness. Good. Op Test Ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Streetsboro, OH 44241
Brian M
Job Details: 09/07/2022
Cc unit shut off completely no lights or anything for 4 days then turned back on then it shut off again and turned back 2-3 days later Unit is running and functioning properly at this time But suspect issues with power supply/ main control board ; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 SHIPPING (shipping and handling)
We serviced a
KITCHENAID RANGE
Model KDRS407VSS04
Near Euclid, OH 44143
Jason N
Job Details: 09/07/2022
Installed main control. All functions tests passed. Op test good.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS04
Near Maple Heights, OH 44137
Joe O
Job Details: 09/07/2022
Installed door cams. Tested. Op test ok
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Chardon, OH 44024
Joe O
Job Details: 09/07/2022
"Cc: not functioningFound unit will not bake, and cooktop not functioning. Pulled unit. Display powered on. Tested u it started to heat. Checked voltage, unit receiving proper power. Jiggled outlet, unit lost voltage. Need electrician. Customer showed pop; saved tckt"
We serviced a
KITCHENAID RANGE
Model KSGG700ESS3
Near Mentor, OH 44060
Corina B
Job Details: 09/07/2022
CC that the oven takes to long to heat and does not cook correctly. Turned oven on to 350* oven turned on after on spark. Wait 15 minutes after the buzzer checked the temperature 350*. Advised cust to wait 10-15 minutes after the buzzer to insert the food.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Columbia Station, OH 44028
David R
Job Details: 09/07/2022
"Cc unit start button stays lit, light button not working and oven control not working, broken grates. Tried resetting. Did not do anything. No SPs. Problem with UI. Ordering UI control and burner grates; ordrng 2 W11380124 (Burner grate)s and 1 W11492297 (Control)"
We serviced a
MAYTAG REFRIGERATOR
Model MBF1958FEW00
Near Euclid, OH 44132
Jason N
Job Details: 09/07/2022
Cc unit leaking water from freezer sectionFound ice buildup on bottom of freezer. Cleared ice and steamed out defrost drain. Ensured good flow through drain. Op test good.
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Andover, OH 44003
Dan H
Job Details: 09/07/2022
"Installed new gearcase, stator, rotor, clutch, slider, harness, and control, op test good"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Lakewood, OH 44107
Angel
Job Details: 09/07/2022
Cc that unit is not heating. Verified power to unit and unit does not have 240vac but it does have 120vac from L1 to neutral and 120vac from L2 to neutral customer will need an electrician. Opt test ok.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Avon, OH 44011
Gabriel P
Job Details: 09/07/2022
Found unit not draining use shot vac got all water out and check pump found nothing inside but pump motor overheating ordering pump ; ordrng 1 WPW10276397 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Painesville, OH 44077
Dan H
Job Details: 09/07/2022
"Installed new control, op test good"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Garfield Heights, OH 44125
Marie V
Job Details: 09/07/2022
"Cc that the unit is not cooling. Confirmed, took temps 61* fresh food and 11* to 30* in freezer. Fan not running, getting 120V. And full frost pattern on evapo. Replaced fan from Surplus. Op test okAdvice cust to allow 24 hours to reach normal temps. ; ordrng 1 WPW10464673 (Fan)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Maple Heights, OH 44137
Marie V
Job Details: 09/07/2022
"Cc that the unit is not coming on. Confirmed. Verify power at terminal block. from L1 to N 0V , from L2 to N 0V , from L1 to L2 0V. Looked at breaker box. Theres a double breaker that is shut off but is also off place. Showed cust. Will need electrician."
We serviced a
KITCHENAID DISHWASHER
Model KDFE104HPS1
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/07/2022
Found error code f7e1 no heat ran auto calibration and it clear control and heater came to 199 degrees
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Fairport Harbor, OH 44077
Corina B
Job Details: 09/07/2022
CC that the water valve does not shut off. Confirmed. Replaced the valve. Ran a calibration. Started a normal cycle. No leaks. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Painesville, OH 44077
Dan H
Job Details: 09/07/2022
"Customer only received one kit and one extra led module, reordering 3 more kits, part is out of stock so not scheduling return appointment ; ordrng 3 W11632139 (Led kit)s"
We serviced a
WHIRLPOOL WASHER
Model WFW3090JW0
Near Cleveland, OH 44113
Angel
Job Details: 09/07/2022
Cc that unit is locked and wont fill. Unit is just sticking on a drain and door is locked unit will need control board replaced. Ordering control.; ordrng 1 W11574590 (Control)
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Aurora, OH 44202
Brian M
Job Details: 09/07/2022
Installed ui and panel OP Test Ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2614qs6a
Near Painesville, OH 44077
Dan H
Job Details: 09/07/2022
"Customer complaint that water is dispensing very slow, confirmed, good flow from supply, unit needs new valve, unable to reach landlord, landlord has not been quoted ; ordrng 1 242252702 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Chardon, OH 44024
Joe O
Job Details: 09/07/2022
Cc: strike brokenFound strike broke off in latch. Needs strike and latch assemblyLatch out of stock. Office to reschedule; ordrng 1 W11457841 (Strike assembly) and 1 W11394572 (Latch)
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Berea, OH 44017
David R
Job Details: 09/07/2022
"Cc unit not heating. Found element coils touching cavity, took pics. Replaced element and thermal fuse. Tested unit, heated and cycling. Short vent outside, good airflow. Op Test Ok. ; used 1 WP3392519 (THERMAL FUSE), and 1 279838 (ELEMENT) from stock"
We serviced a
GE REFRIGERATOR
Model GSS20IEMDWW
Near Olmsted Falls, OH 44138
David R
Job Details: 09/07/2022
"Cc unit icemaker not working because of leak in water line. Found brittle icemaker water line. About 5-7 different breaks in it. Customer floor is messed up but she is getting new one, can just pulled fridge easily out. Ordering fill tube. ; ordrng 1 WR17X11168 (Water tube icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Euclid, OH 44123
Manny
Job Details: 09/07/2022
"Cc unit making a loud noise when start spinning, ran diagnostics no codes, tilted unit back and found shifter arm not in the cam, reset shifter arm and ran drain and spin unit spinning without any noise, opt test ok"
We serviced a
GE COOKTOP GAS
Model n/a
Near Aurora, OH 44202
Brian M
Job Details: 09/07/2022
Cc no spark Found unit getting power but not igniting Transformer is needed Part under warranty From previous repair ; ordrng 1 WB27X21609 (transformer)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Westlake, OH 44145
Manny
Job Details: 09/07/2022
"Ran diagnostics, no codes found, ran test cycle and unit finished without any issues or leaks, found a lot of gunk under the door seal, clean gunk, customer stated that I was supposed to be here for the fridge no the dishwasher, I told her I only have a dispatch for the dishwasher and if she needs the fridge look at well need a dispatch, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Mentor, OH 44060
Corina B
Job Details: 09/07/2022
"CC that there is no water coming into the dishwasher. Ran diag 4-3 wash motor not running 2-1 stuck key 7-1 no heat. Checked the control 0 volts to the pump and motor. Will need a control and motor. Cust does not want to repair ; ordrng 1 W11305297 (Control) and 1 W10917114 (Pump and motor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Painesville, OH 44077
Dan H
Job Details: 09/07/2022
"Customer complaint that unit is not filling, ran diagnostics found f0e5(off balance) and f7e4(basket reengagement failure) error codes, unit spins and agitates, ran test cycle , unit completed test cycle, started quick wash cycle, unit filled and began washing, unable to duplicate the problem , unit is operating as designed"
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Shaker Heights, OH 44122
Marie V
Job Details: 09/07/2022
"Cc that the unit showed an error about drain issue, rebooted unit, day after did not tuned on anymore, tried to run diag, failed. Took panel off and verify power entering control 119V. Ordering control and Ui also verify ohms on drain pump had 1.5 ohms should be by tech sheet 17.8 to 21.8. Drain pump is also needed; ordrng 1 W11399437 (Drain pump) and 1 W11478524 (Panel) and 1 W11543994 (Control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18GKXGW01
Near University Heights, OH 44118
Marie V
Job Details: 09/07/2022
"Replaced thermostat, set temps to recommended . Op test ok"
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near Euclid, OH 44132
Jason N
Job Details: 09/07/2022
Installed washplate. Ran auto test and calibration. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS
Near Chardon, OH 44024
Joe O
Job Details: 09/07/2022
"Cc: leakingFound unit leaking past door seal, down the door. Found door seal warped in upper corner. Attempted to adjust door seal. Did not straighten it out. Needs door seal; ordrng 1 W11483553 (Gasket)"
We serviced a
GE REFRIGERATOR
Model GNE29GMKFES
Near North Ridgeville, OH 44039
David R
Job Details: 09/07/2022
"Cc loud noise and lights are out. Loud noise is coming from fan in FF section. Customer said sometimes the lights will come back on, just dim. Found right side light is the one in series causing the other to dim. Ice building up under fan on evap. Ordering light, fan with defrost. ; ordrng 1 WR55X25754 (Led asm) and 1 WR60X26866 (Fan FF) and 1 WR50X10108 (Defrost), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KROC604FSS00
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/07/2022
"Found fresh food section evaporator drip pan clog so steam out and unclog it,opt test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HBS03
Near Solon, OH 44139
Brian M
Job Details: 09/07/2022
Cc unit will not run and right door scratched Found compressor windings open and scratches on top of the door Needs compressor and door Compressor says to order lokring parts but there is no listing or parts listed on marcone ; ordrng 1 W11574734 (Compressor) and 1 W11104459 (dor-fip)
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW0
Near Parma Heights, OH 44130
Marie V
Job Details: 09/07/2022
"Cc that this is a replacement unit no it was delivered on December 2021. 11/29/21 . Called BJ, unit under warranty. Cc that the unit makes a noise when agitating. F0E3 overload, f6e3 communication error . Ran auto test, pass. Tilted unit and removed rotor. Found that it has a little oil. Ordering gearcase. Also verify dcv coming in to UI 12VDC. Ordering ui. ; ordrng 1 W11449841 (Gearcase), rqstng P&A on 1 W11510461 (Impeller), ordrng 1 W11478525 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDW00
Near Willowick, OH 44095
Jason N
Job Details: 09/07/2022
"Cc unit freezer door not sealingFound upper left corner of door not sealing to cabinet. Customer stated the old door did the same thing before being replaced. Called wp techline, Rob, checked cabinet for squareness using straight edge. 1/8 gap at corner, small enough to cover with permagum behind gasket. Added permagum to gasket to seal gap. Advised customer to monitor."
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Painesville, OH 44077
Dan H
Job Details: 09/07/2022
"Customer complaint that unit is leaking, unit is leaking from detergent dispenser, unit needs new valve and detergent dispenser ; ordrng 1 WPW10552116 (Dispenser) and 1 W10853723 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
GE REFRIGERATOR
Model GSH25JFTABB
Near Mentor, OH 44060
Corina B
Job Details: 09/07/2022
"CC that the unit is not cooling. Confirmed. Fz 23-15 ff 45-50. Checked the evap good frost pattern. Evap fan is running but slow. Will need a new fan and control. ; ordrng 1 WR60X10185 (Evap fan) and 1 WR55X10942C (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2612TE0
Near Wickliffe, OH 44092
Jason N
Job Details: 09/07/2022
"Cc unit not making iceCustomer stated the unit makes ticking and banging noises but does not make ice. Found ice maker turned off, turned on ice maker and manually cycled. Unit indexed but gets stuck and stops in the cycle like the ice maker is jammed but there is no ice in mold. Unit needs ice maker replaced. ; ordrng 1 241798231 (Icemaker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Rock Creek, OH 44084
Joe O
Job Details: 09/07/2022
"Cc: gasket not sealing, freezing food in ff sectionInstalled gaskets. Advised customer on loading. Customer has items directly in front of vent. Op test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Cleveland, OH 44114
Angel
Job Details: 09/07/2022
Replaced compressor and installed drier filter drier filter was leaking from capillary line when i put it into a vacuum noticed it so when I went to remove drier filter from spot to fix leak the aluminum capillary line is so fragile it bent and broke from the top of the cabinet and I can not solder or fix because its aluminum thin line and theres no space to use the lock ring tool or coupler had to call techline. Called techline and spoke with explained issue and stated that it will go under review and its not repairable they will get in contact with customer with further steps.; used 2 W11504447 (Coupler) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near North Ridgeville, OH 44039
David R
Job Details: 09/07/2022
"Cc unit not dispensing water. Dispenser will give ice, crushed and cube are good. No water coming out. Took off all wires on UI. For 3 mins, plugged back in. Dispenser water is now working. Ordering UI. ; ordrng 1 W11330971 (Ui)"
We serviced a
GE REFRIGERATOR
Model PFE28PSKESS
Near Avon Lake, OH 44012
Gabriel P
Job Details: 09/07/2022
"Door needs to be adjusted,correct issue,opt test ok ; used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/07/2022
Cc no cool Found fridge cooling normally but not frost on freezer evap Suspect sealed system leak Advised on compressor and evap replacement Parts under 10 year warranty ; ordrng 1 W10779331 (compressor) and 1 WPW10608485 (evaporator) and 1 W10286069 (drier-uv)
We serviced a
ELECTROLUX RANGE
Model EI30IF40LSB
Near Cleveland, OH 44124
Brian M
Job Details: 09/07/2022
Cc of error codes could not duplicate issue But found service manual and pretty much all errors lead to replacement of the EOC Advised on eoc replacement ; ordrng 1 316380086 (controller) and 1 SHIPPING (shipping and handling)
We serviced a
GE REFRIGERATOR
Model PYE22KSKFSS
Near Lakewood, OH 44107
Angel
Job Details: 09/07/2022
Replaced tower with new updated fan and ran the new update on unit. Opt test ok.
We serviced a
GE DISHWASHER
Model ZDT800SIF5II
Near Perry, OH 44081
Dan H
Job Details: 09/07/2022
"Installed new user interface and trim piece, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near North Olmsted, OH 44070
Marie V
Job Details: 09/07/2022
Cc that the unit is shaking a lout on spin. Ran diag found error code f0e5 off balance load. Tested unit found it was on balance a little. Corrected issue. And started a high speed spin on unit showed cust what is normal. Showed cust load size and detergent as well. . Op test ok
We serviced a
AMANA REFRIGERATOR
Model TX21VW
Near Mentor-on-the-Lake, OH 44060
Corina B
Job Details: 09/07/2022
"CC that the refrigerator does not get cold and the front was hot to touch. Unit was not plugged in. Fans and compressor are running. Checked the condenser fan, clean. Let unit run for 10 minutes. Checked the evap no frost pattern. Will need an evap. Evaporator is nla. ; ordrng 1 R0170068 (Evaporator)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near North Olmsted, OH 44070
Manny
Job Details: 09/07/2022
"Replaced parts ordered, ran diagnostics and calibration, opt test ok"
We serviced a
GE SXS REFRIGERATOR
Model GSS25KGMBWW
Near Mentor, OH 44060
Jason N
Job Details: 09/07/2022
"Installed ice door hardware. Ice door closing up tightly, no gaps. Cleared frost from chute. Op test good."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorain, OH 44053
David R
Job Details: 09/07/2022
Made sure unit is in a good outlet. Replaced control and UI. Any other questions refer to customer service. Ram test 51/52. All functions are good. Op Test Ok.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Sheffield Lake, OH 44054
Gabriel P
Job Details: 09/07/2022
"Found unit full of water and not draining so use shot vac to empty some water and also found loose connection on drain pump may be cause by off balance load,opt test ok ; ordrng 1 W11396717 (Pump), used 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302EPA00
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/02/2022
Cc no cool Found all connections at compressor leaking Recovered refrigerant fixed connections Ran vac Recharged OP Test Ok
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Cleveland Heights, OH 44118
Manny
Job Details: 09/02/2022
"Cc unit keeps water in gasket, found bellow drain holes clogged up and bellow full of mold, Unit needs bellow.; ordrng 1 W11106747 (bellow), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Strongsville, OH 44149
David R
Job Details: 09/02/2022
"Cc unit not cooling in FF SECTION. Customer defrost ice built up on evap cover. 2-3 inches, solid ice. Service pointer W11092686, goes over frost/ice build on FF evap. Found thermistor clip broken, found drip pan curved up in middle. Defrost issue. Ordering evap cover, fan, service kit. Will need to defrost unit with steam gun; ordrng 1 W11457241 (Service kit) and 1 W11188493 (Evap cover) and 1 W11087438 (Evap fan), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MBF2258DEM00
Near Lyndhurst, OH 44124
Jason N
Job Details: 09/02/2022
"Cc unit leaking water from freezer section Found ice buildup on bottom of freezer section, door is also not closing on left side due to ice, condensation building up inside. Cleared ice and water from freezer section. Found defrost drain not channeling water. Pulled drain tube and flushed clog out. Reinstalled and ensured good flow through. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Mayfield Heights, OH 44124
Jason N
Job Details: 09/02/2022
"Cc unit ice not dispensing Found ice jammed and fused in ice chute. Removed ice buildup and tested ice dispense. Ice dispense test good. Advised customer that if ice does not not dispense, check chute and remove any stuck cubes. Op test good."
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Westlake, OH 44145
Gabriel P
Job Details: 09/02/2022
Found fresh food section frozen and there is a service pointer about this issue; ordrng 1 W10887790 (Evap cover) and 1 W11333076 (Control)
We serviced a
GE WASHER
Model GTWN5050M0WS
Near Westlake, OH 44145
Gabriel P
Job Details: 09/02/2022
"Transmission bearings going out gave estimate customer will not repair ; ordrng 1 WH38X10017 (Gearcase) and 1 WH2X1198 (Bearings tube), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chardon, OH 44024
Joe O
Job Details: 09/02/2022
Cc: not workingFound error code f6e2(communication error). Found unit non responsive. Replaced ui and control. Ran auto test and calibration. Op test ok
We serviced a
KENMORE DRYER
Model 110.75132412
Near Madison, OH 44057
Dan H
Job Details: 09/02/2022
"Customer complaint that unit will not shut off, confirmed, timer motor is not running, timer motor is receiving 120vac , unit needs new timer; ordrng 1 WPW10186032 (Timer), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ
Near Cleveland, OH 44102
Marie V
Job Details: 09/02/2022
"Cc that the unit is not cooling properly. Took temps 10* in freezer and 45* on fresh food section. Unit is not defrosting, verify ohms on thermistor, in range. Ordering control and thermistor. Read notes. Office will contact.; ordrng 1 W10316760 (Thermistor) and 1 W11035836 (Control)"
We serviced a
CROSLEY WASHER
Model VAW3584GW1
Near Cleveland, OH 44144
Marie V
Job Details: 09/02/2022
"Cc that the unit had lid locked and that unit had water inside. Ran diag found error code F2E1 stuck button , f7e1 basket speed fault. Found capacitor with 10UF. Will need new capacitor. They will call back if they want to continue ; used 1 W11428524 (CAPACTIOR) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Cleveland, OH 44144
Marie V
Job Details: 09/02/2022
"Cc that the unit is loud when spinning and agitating and that theres always fabric softener in the tray. Ran diag f9e2water ring drain issue. f2e1 ui stuck button. Ran auto test heard noise coming from gearcase. Tilted unit and found oil coming out of gearcase. Cust will call back if they want to continue. ; ordrng 1 W11393685 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Chesterland, OH 44026
Joe O
Job Details: 09/02/2022
Cc: not advancing through cyclesFound customer had drain hose in floor drain. Advised customer the unit will not function properly with drain in the floor. Moved drain. Ran auto test and calibration. Op test ok
We serviced a
FRIGIDAIRE OTR MICROWAVE
Model FGMV173KBC
Near Sheffield Lake, OH 44054
Angel
Job Details: 09/02/2022
"Cc that light wont turn off when you close door. Closed door and you have to push or wiggle door to get light to shut off. Unit will need switches replaced. Gave customer estimate and stated she will talk to husband to see if they continue with repair. ; ordrng 2 5304493153 (Interlock switch door)s and 1 5304467695 (Switch and fuse), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS07
Near Solon, OH 44139
Brian M
Job Details: 09/02/2022
Cc unit is freezing food Found unit over cooling Thermistor not showing temp satisfied Needs control and harness ; ordrng 1 W11524656 (Control) and 1 WP12791416 (thermistor) and 1 WPW10224292 (harns-wire)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Conneaut, OH 44030
Dan H
Job Details: 09/02/2022
"Customer complaint that ice maker is jamming, found very slow water flow to unit, unit is connected to self piercing valve, advised customer to have a plumber change valve to a 1/4 ball valve, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line , unit is operating as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Shaker Heights, OH 44122
Manny
Job Details: 09/02/2022
"Cc unit not cooling in both sections, pulled unit out and compressor not running, found condenser fan disconnected, reconnected fan and running, compressor is cold checked voltage going to inverter board have 115VAC checked signal voltage to inverter board and have 7.21VDC removed inverter board and use compressor tester and compressor not running, unit will need compressor replaced.; ordrng 1 W10832994 (compressor) and 2 WPW10143759 (dryer)s"
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS01
Near Chagrin Falls, OH 44022
Joe O
Job Details: 09/02/2022
"Cc: door not closing properlyFound door will close then open right back up. Playing with door stop piston unit started to stay closed. Spoke with bj, stated to replace door stop piston and door gear assembly? Needs stop piston, and gear assemblyPiston shows limited stock. Office to rescheduleCustomer showed pop for new unit; ordrng 1 W11201804 (piston) and 1 W11444621 (Gear assembly)"
We serviced a
MAYTAG DRYER
Model MGDB765FW0
Near Parma, OH 44134
David R
Job Details: 09/02/2022
Replaced strike and catch. Good. Op Test Ok.
We serviced a
WHIRLPOOL DRYER
Model WGD9400SW0
Near Sheffield Lake, OH 44054
Angel
Job Details: 09/02/2022
"Cc that unit will not start. Spun drum by hand and noticed belt broke. Unit will need belt I used repair kit replaced rollers, belt and idler pulley tested unit. Opt test ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Avon Lake, OH 44012
Angel
Job Details: 09/02/2022
Cc that unit was not finishing and it kept adding time to cycle. Ran diagnostics and found that customer had a F0E3 error code overload. Asked customer how much clothes does she put i. Washer and stated that when she had the issue she had a queen mattress comforter. Explained to customer that if its queen or king she will have issues with overloading washer and having the issue she had when washing the comforter. Recommended only 7 to 8 regular bath towels for a full load and 2 tablespoons of detergent to wash clothes. Ran a calibration and auto test and passed unit working as designed it was just getting overloaded. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ01
Near Fairview Park, OH 44126
Gabriel P
Job Details: 09/02/2022
"Both valves are defective,ordering ; ordrng 1 WRF560SEHZ01 (Valve) and 1 WPW10279866 (Duel valve)"
We serviced a
WHIRLPOOL WASHER
Model WTW2000HW0
Near Cleveland, OH 44120
Marie V
Job Details: 09/02/2022
Cc that the handle on door is broken. Ordering door. ; ordrng 1 W10892043 (Lid.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Chagrin Falls, OH 44022
Brian M
Job Details: 09/02/2022
Customer showed pop took pic Cc of ice maker not working Could not duplicate an icemaker issue bin is full of ice Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW0
Near Painesville, OH 44077
Dan H
Job Details: 09/02/2022
"Customer complaint of loud noise and leaking, found counter weight broken off of tub, found big hole in tub, found bellow torn, unit needs new tub assembly and counter weight; ordrng 1 WPW10409997 (Tub assembly) and 1 W10237535 (Counter)"
We serviced a
GE RANGE
Model JM250DF1WW
Near Wickliffe, OH 44092
Jason N
Job Details: 09/02/2022
"Removed damaged infinite switch, installed new switch. Ran operational test on RF burner, burner heating properly. Op test good."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Pepper Pike, OH 44124
Manny
Job Details: 09/02/2022
Replaced control and capacitor opt test ok. Took core for return
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXW02
Near University Heights, OH 44118
Manny
Job Details: 09/02/2022
"Cc water valve keeps running and leaking, stated he turned off icemaker so the valve shuts off, ran step 25 for icemaker fill test, valve not coming on check voltage to valve and 0 volts, as I was closing the door the valve kicked on before I even close it, removed the connector at the bottom of the door and took voltage and voltage fluctuating but if door moves valve turns on, check control connectors and all good, noticed the valve turned on and off whenever I pushed the harness inside the unit, unit have a short in the door harness, unit will need door but door is discontinued.; ordrng 1 LW10261130 (Door (discontinued))"
We serviced a
JENN-AIR COOKTOP ELE
Model CG206S
Near Pepper Pike, OH 44124
Joe O
Job Details: 09/02/2022
"Cc: igniting continuouslyTested all 4 burners. No continuous igniting. Found right rear burner switch faulty. Found left rear burner head plugged up, not igniting. Needs left rear burner head and right rear igniter switchCustomer does not want to repair at this time ; ordrng 1 74005189 (burner,top rear) and 1 WPY704512 (switch- va), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Cleveland, OH 44110
Joe O
Job Details: 09/02/2022
"Cc: not washingFound error codes f8e1(long fill) f7e5(shifter fault). Ran auto test. Found unit is filling, agitating, draining and spinning. Could not duplicate issue. Unit functioning as designed. Ran calibration. Op test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM8
Near Shaker Heights, OH 44120
Marie V
Job Details: 09/02/2022
"Cc that the unit leaks from door and that is not drying dishes. Ran diag, no error codes. Removed door while unit running. And found leak from vent, took off and found seal not properly installed corrected and tested unit still leaking, ordering vent also took temps by the end of cycle. 135* heater is working. Will order parts. ; ordrng 1 W11227945 (Deflector) and 1 WP8269259 (Gasket) and 1 WPW10329609 (Vent)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Rocky River, OH 44116
Angel
Job Details: 09/02/2022
Cc that unit was not agitating. Confirmed tested the agitation in service mode and did not agitate. Looked underneath and found that it had the service pointer shifter where it comes off cam replaced it with shifter instructed by service pointer ran calibration and auto test. Opt test ok. Also recommended customer to change the dryers vent from plastic vent to a semi rigid or rigid vent.; ordrng 1 W10913953 (Shifter)
We serviced a
JENN-AIR WALL OVEN
Model JMW9527AAB
Near North Randall, OH 44128
Brian M
Job Details: 09/02/2022
Cc unit turns on when power is turned on Found broil relay stuck closed Needs control and part is NLa ; ordrng 1 71003431 (Relay board) and 2 WP74008014 (hinge-door)s and 1 SHIPPING (shipping and handling)
We serviced a
GE REFRIGERATOR
Model ZISS420DXBSS
Near Painesville, OH 44077
Dan H
Job Details: 09/02/2022
"Customer complaint that unit is not cooling , fresh food section temperature at 77 degrees, freezer section temperature at 77 degrees, condenser fan is running evaporator fan is running, compressor is not running, 120vac to compressor, used inverter box, compressor started unit started cooling, unit needs new inverter; ordrng 1 WR49X10283 (Inverter), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG DRYER
Model MEDB765FW
Near Bedford Heights, OH 44146
Brian M
Job Details: 09/02/2022
"Cc unit not heating Found terminal block damaged and cord replaced using truck stock OP Test Ok ; used 1 279320 (BLOCK-TERM), and 1 PT500L (3 PRONG DRYER CORD) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD8500DC1
Near Independence, OH 44131
David R
Job Details: 09/02/2022
"Unit is outside, backyard. Cc unit not heating up. Found thermal cutoff open. Replaced from t/s. Tested. Good, heating. Op Test Ok ; used 1 279769 (THERMAL CUTOF) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29BBBL03
Near Cleveland Heights, OH 44118
Manny
Job Details: 09/02/2022
"Cc that gas,temp fell right off after previous tech left but they thought that was the way it was supposed to be, units unit started leaking, verified and gasket is off at the bottom of the door, took door off and liner on door is warped and gasket wont stay in, unit will need fz door replaced, ordering door.; ordrng 1 LW10341277 (dor-fip bl) and 1 W10407215 (gasket-fip)"
We serviced a
GE WASHER
Model GTW465ASN1WW
Near Mentor, OH 44060
Joe O
Job Details: 09/02/2022
"Cc: off balance, intermittently not lockingRan drain and spin. Lid is locking. Unit very well balanced in spin. Advised customer on loading. Advised customer on adjusting load if load goes out of balance. Unit functioning as designed. Op test ok"
We serviced a
MAYTAG DRYER
Model MEDB955FC1
Near Willoughby, OH 44094
Jason N
Job Details: 09/02/2022
"Cc unit L2 fault and not startingRan diagnostics, found codes f4e4 for L2 line voltage error, f4e5 for hi limit, and f4e3 for restricted airflow. Voltage checked good to unit at 244v. Checked thermals, found hi limit thermostat open, will need replaced ; ordrng 1 280148 (Cutoff thermal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Mentor, OH 44060
Dan H
Job Details: 09/02/2022
"Customer complaint that all lights on user interface are lit, found control lock on, turned off, found cycle paused canceled, ran test cycle, unit completed test cycle, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW3
Near Garfield Heights, OH 44105
Marie V
Job Details: 09/02/2022
"Cc that the unit does not wash and makes a click noise. Ran diag found error code f5e2 lid lock fault. Tested lid lock it failed. Replaced lid lock. Ran auto test, op test ok"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS
Near Lakewood, OH 44107
Gabriel P
Job Details: 09/02/2022
Replace both parts opt test ok
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHD2251TF5
Near Bay Village, OH 44140
Angel
Job Details: 09/02/2022
Cc that ice maker was not working and ff section sometimes freezes stuff. Set temperature a little higher for customer and recommended to try to keep the sir tower accessible so the air can flow properly by not blocking it. The ice maker i found that the fill tube was frozen steamed it out and since the cold was staying by the back it couldve been causing the issue as well. Explained to customer that we can try it out the way I explained to her if not we will have to replace damper assembly and water valve. ; ordrng 1 5304508741 (Air tower with damper) and 1 242253002 (Valve) and 1 240597203 (Thermistor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Independence, OH 44131
David R
Job Details: 09/02/2022