Service History 228 - Fred's Appliance

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Cleveland, OH 44135

Corina B

Job Details: 03/04/2022

Readjusted the dishwasher. Opt test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near North Olmsted, OH 44070

Angel

Job Details: 03/04/2022

Replaced ui console and harness. Tested unit in diagnostics ran through all steps. Opt test ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM04

Near Cleveland, OH 44120

Jason N

Job Details: 03/04/2022

"Cc unit needs door gasket replacedCustomer stated hes getting condensation in his ff section occasionally. Replaced door gasket using customer supplied pre id parts. Noticed RH door broken at lower corner, hinge receiver sticking out. Unit will need RH door replaced, as this is causing door not to close tightly. Advised customer 4-8weeks and call office to schedule when door arrives. ; ordrng 1 LW10413519 (Door)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Strongsville, OH 44136

Manny

Job Details: 03/04/2022

"Cc unit not washing properly k ran diagnostics and noticed basket spinning slow during spin cycle, removed basket and found a lighter stuck between basket and tub preventing unit from spinning, removed lighter and ran test cycle, op test ok"

We serviced a

GE DRYER

Model GTD42GASJ2WW

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/04/2022

Cc unit not starting Found button broken Needs button

We serviced a

MAYTAG DRYER

Model MDE8400AYW

Near Beachwood, OH 44122

Joe O

Job Details: 03/04/2022

"Cc: burning smell, noise while runningFound loud squeal when running. Found roller seizing to shaft. Needs rollersCustomer does not want to repair at this time ; ordrng 2 12001541 (bearing & roller asy)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB5601AWW

Near Brook Park, OH 44142

Corina B

Job Details: 03/04/2022

"CC that the unit is leaking from the right side. Found the unit is not secured on the left side. Started a cycle, no leaks. Secured the dishwasher left side. Found the inner door seal, not flush with the tub. Will need a inner door. Part is nla. ; ordrng 1 99002970 (Inner door)"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near North Ridgeville, OH 44039

Angel

Job Details: 03/04/2022

Cc that unit was not filling as should and that and that she hasnt been able to do the update on unit and wash plate has stains. Explained to her that for the wash plate she would have to get a authorization from whirlpool because its a cosmetics issue not a functioning issue. Verified what she was saying about the not filling and washer was fine she had the cycle on normal and explained to her that she will not get anymore water than what she had because a normal cycle is supposed to save you on water even if she has it in deep water wash she would have to select heavy duty cycle or bulky items to get more water. We also tried to pair the unit to her phone again so we can try to do the update which we were not successful asked her to get in contact with whirlpool and and have a representative that can help her out with the update.

We serviced a

WHIRLPOOL RANGE

Model WFE550S0LZ0

Near Shaker Heights, OH 44120

Joe O

Job Details: 03/04/2022

Installed infinite switch. Tested. Op test ok

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HB06

Near North Olmsted, OH 44070

Manny

Job Details: 03/04/2022

"Cc unit has a high pitched noise, verified and loud noise sound like mag, replaced mag with pre id part, ran test and no noise, mounted unit back up and ran test noise is there again ran a few test and found out the source of the noise, noise is coming from the unit vibrating against the cabinet, pushed on the side as noise begins and it went away, advise customer to have contractor come back and set the bracket straight since the unit looks closer to the cabinet on the right side and since thats when the Mag is vibration will be stronger. Opt test ok unit is heating and working as designed."

We serviced a

MAYTAG WASHER

Model MVWX655DW0

Near Parma, OH 44134

Gabriel P

Job Details: 03/04/2022

"Found hub striped replace from truck stock,then ran test show customer unit agitating,opt test ok opt test ok ; used 1 W10528947 (HUB), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Lorain, OH 44053

Angel

Job Details: 03/04/2022

Cc that unit is not cooling in both sections. Checked temperatures and ff section was at 64* and freezer at 28*. Started verifying issue and found evaporator cover frosted all up. Steamed out frost and removed cover and found that unit is not going into a defrost. Verified thermistor and was reading good was a little out of place so fix and zip tied it also verified heater and was functioning as well. Ordering ui.; ordrng 1 W11203289 (Ui)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT371SZBB00

Near Brooklyn Heights, OH 44131

Corina B

Job Details: 03/04/2022

"CC that the unit is not cold enough. Confirmed. Checked the frost pattern on the evaporator, ball of ice on the top right hand. Will need a new evap. ; ordrng 1 WPW10314205 (Evaporator) and 2 WPW10143759 (Drier)s, used 1 SHIPPING (shipping and handling) from stock"

We serviced a

HOTPOINT WASHER

Model HTWP1400F1WW

Near Cleveland, OH 44108

Jason N

Job Details: 03/04/2022

"Cc unit not agitating Customer stated unit doesnt agitate and the drains out. Started wash cycle, unit fills but doesnt agitate. Checked motor, found broken wire to motor control. Spliced wire and connected using wire nut. Unit agitating. Ran spin and drain. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Richmond Heights, OH 44143

Jason N

Job Details: 03/04/2022

Installed UI board. Advised customer to monitor ice production after the next few days and let us know if its continuing to work. ; saved tckt

We serviced a

MAYTAG RANGE

Model MGR7662WQ0

Near Lorain, OH 44053

Angel

Job Details: 03/04/2022

Replaced left and right orifice holders with lines. Opt test ok.

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRM01

Near Elyria, OH 44035

Marie V

Job Details: 03/04/2022

"Cc that the ice maker stopped working. Took temps, 35* fresh food and 0* on freezer. Tried to jump start ice maker because it stuck on the heater spot, ice maker is getting 120V. Will not operate. Replaced from T/S. Did not cycle. Rebooted unit, pass, leveled unit and tightened freezer handle. op test ok.; used 1 W10882923 (ICE MAKER ASSY) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2269DRE00

Near Conneaut, OH 44030

Dan H

Job Details: 03/04/2022

"Customer complaint that unit is not cooling properly, fresh food section temperature at 51 degrees, freezer section temperature at 42 degrees, evaporator fan is running, compressor and condenser fan are running, no frost pattern on evaporator, system has a leak, unit needs new evaporator and filter drier; ordrng 1 WPW10143759 (Drier) and 1 W10314606 (Evaporator), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Ashtabula, OH 44004

Dan H

Job Details: 03/04/2022

"Customer complaint that unit is leaking, found a crack in the water inlet; ordrng 1 W11535094 (Wtr inlet)"

We serviced a

GE RANGE

Model JBS160DMBB

Near Ashtabula, OH 44004

Dan H

Job Details: 03/04/2022

"Customer complaint that unit is not working, confirmed, found terminal block burned, unit needs new terminal block; ordrng 1 WB17T10011 (Terminal block)"

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near North Ridgeville, OH 44039

Marie V

Job Details: 03/04/2022

Cc that the unit runs but no heat. Confirmed. Verify power. Pass. Found cut off open. Replaced cut off. Tested unit. Pass. Op test ok

We serviced a

JENN-AIR REFRIGERATOR

Model JF42NXFXDE02

Near Avon, OH 44011

Marie V

Job Details: 03/04/2022

Cc that the fresh food section light stopped working. Confirmed. Found top left hand side light was shorted. Replaced light. Op test okCalled whirlpool tech line they said to have the cust call cust service. Left file number with cust.

We serviced a

KITCHENAID RANGE

Model KFGG500ESS2

Near Fairview Park, OH 44126

Manny

Job Details: 03/04/2022

"Cc unit need temp adjustment, ran bake at 350 with cast iron pan in the o wand multimeter temp probe attached to pan oven got to 350 check temp with probe and infrared thermometer temps are off by about 15 degrees, adjusted temp offset to 20F ran bake again oven reach 350 checked temps again temp on infrared is 367F and on probe 347F, temps are optimal, advise customer to let the oven preheat for an extra 10 to 15 mins after the oven reaches the set temp to avoid to much heat from escaping the unit when the door gets open, opt test ok"

We serviced a

JENN-AIR MICROWAVE

Model JMW2427DB00

Near Shaker Heights, OH 44120

Joe O

Job Details: 03/04/2022

"Cc: f1e6 errorFound error code f1e6(mw generation error). Tested door by running microwave. Per tech sheet, stated to replace magnetron, Tech sheet also states if magnetron does not fix replace inverter and if that does not work replace microwave acu. Needs magnetron; ordrng 1 W11346197 (Magnetron), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Chardon, OH 44024

Brian M

Job Details: 03/04/2022

Installed sump OP Test Ok

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Parma, OH 44134

David R

Job Details: 03/04/2022

"Unit is good. All connections are good. Unit was just unplugged. Plugged in, tested. Good. Op test ok."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Painesville, OH 44077

Brian M

Job Details: 03/04/2022

Installed valve OP Test Ok

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Painesville, OH 44077

Brian M

Job Details: 03/04/2022

Cc unit not advancing Found lid lock malfunctioning Replaced lid lock OP Test Ok

We serviced a

GE WASHER

Model GFW148SSMWW

Near Geneva, OH 44041

Dan H

Job Details: 03/04/2022

"Customer complaint of loud noise during spin cycle, confirmed, found bearings worn out, unit needs new front and rear tub, basket assembly, and tub seal, part is out of stock so not scheduling return appointment ; ordrng 1 WH13X31957 (F tub) and 1 WH45X28351 (Basket) and 1 WH45X31657 (R tub) and 1 WH08X26304 (Seal)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHW08

Near Rocky River, OH 44116

Manny

Job Details: 03/04/2022

"Cc unit not closing correctly, replaced cam customer says still not staying open in the middle, tried to explain to customer that the door came has 2 notches and when the door open half way it will fall into one of those notches and will either open all the way or close, Ordering the door cam and calling techline from home to document it ; ordrng 1 W10900464 (cam-door)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Cleveland, OH 44114

Corina B

Job Details: 03/04/2022

Replaced the door. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WTW4900BW0

Near Beachwood, OH 44122

Joe O

Job Details: 03/04/2022

"Cc: not advancing through cyclesFound error codes f2e1(stuck key), f5e4(lid not opened between cycles). Ran auto test. Found bearings extremely loud. All functions working in auto test. Ran calibration. Ran normal cycle, unit is advancing in wash, low hot water pressure. Needs gear case and water valveCustomer does not want to repair at this time ; ordrng 1 W11454372 (Gear case) and 1 WPW10683603 (water inlet valve), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFE770H0FZ2

Near Strongsville, OH 44149

Gabriel P

Job Details: 03/04/2022

Found burn by the three terminal on cord and terminal block seems to be ok no burn found on terminal block wire are perfectly good customer will need and electrician calling whirlpool to document issue spoke to chris he said there is a loose connections on receptacle customer will need electrician

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Elyria, OH 44035

Gabriel P

Job Details: 03/04/2022

Found unit buried but is just a regular range cooktop ordering cook top lowes was doing a remodel so I did not have any room to work ordering cook top ; ordrng 1 W11178791 (Cooktop)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Strongsville, OH 44136

David R

Job Details: 03/04/2022

Replaced main control. Ran diagnostics test mode for all components. All working correctly. Good. Op test ok.

We serviced a

KENMORE DISHWASHER

Model 665.13044K115

Near Perry, OH 44081

Joe O

Job Details: 03/03/2022

Cc: not drainingFound standing water in unit. Canceled cycle. Filled. Repeated multiple times. Found drain pump over heating. Needs drain pump. Replaced drain pump. Op test ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW4800XQ4

Near Mentor, OH 44060

Joe O

Job Details: 03/03/2022

Installed suspension rods. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV01

Near Eastlake, OH 44095

Joe O

Job Details: 03/03/2022

"Cc: not coolingFound temps in both compartments at 73 degrees. Found compressor running. Pulling .6 amps. No frost pattern on evaporator. Needs compressor, evaporator, and drierCustomer does not want to repair at this time; ordrng 1 WP2188823 (evaporator) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

FRIGIDAIRE RANGE

Model PLGF389CCA

Near Cleveland, OH 44143

Corina B

Job Details: 03/03/2022

"CC that the cooktop does not light and the oven takes a long time to heat. Confirmed. No spark on the cooktop. Will need a new harness. The cooktop screws are seized to the orfice. Will need the harness, spark module, igniter and offices. ; ordrng 1 5303935066 (Igniter) and 1 316219004 (Harness) and 1 316237805 (Orfice) and 1 316237805 (Orfice) and 8 316240600 (Screw)s and 1 316135702 (Spark module), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWC565FW0

Near Cleveland, OH 44108

Corina B

Job Details: 03/03/2022

"CC that the lid will jot unlock. Confirmed. Checked the lid lock, open. Replaced the lock from t/s. Ran a calibration. Started a manual test cycle. Opt test ok. ; used 1 W11307244 (DOOR LOCK), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF560SEYM05

Near Cleveland, OH 44112

Jason N

Job Details: 03/03/2022

"Cc unit leaking water from freezer and ice maker arm broke offFound freezer door will not close all the way, buildup of melted ice cubes in rear of freezer. Ice maker bail arm broke away from funnel. Customer unable to shut off ice maker. Unit needs ice maker. Pulled freezer apart, cleared ice from freezer section. Steamed out drain to ensure clear. Replaced ice maker. Ran manual harvest test, ice maker indexed and filled mold with water. ; used 1 4317943 (ICEMAKER) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ00

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/03/2022

"Cc unit freezer light is not working properlyCustomer stated light is freezer should be brighter then it is. Found light is dimly lit compared to other LED modules. Pulled module to inspect or replace. LED completely went out. Found broken wire inside liner on back of harness connector. Unable to repair. Called WP techline, Bruce, unit is non repairable, advised customer call WP consumer"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Strongsville, OH 44149

Marie V

Job Details: 03/03/2022

"Cc that the unit was beeping showing an error code. Verify unit underneath found pan with water in it. Asked cust if she saw any leaks, no . Ran auto test found error code F8E4 overfill switch f9e2 drain problem. Removed front panel and started a normal cycle. Could not duplicate issue, will order both seal. ; ordrng 1 W11561235 (Seal) and 1 W11483553 (Seal)"

We serviced a

MAYTAG WASHER

Model MVW6230HW0

Near Cleveland, OH 44103

Corina B

Job Details: 03/03/2022

"CC that there is a f0e9 error code. Ran diag f0e9 off balance load. Checked the suspension rods, good. Found the basket leaning towards the right. Leveled the basket. Ran a calibration. Checked underneath no oil. Working as designed. Opt test ok"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Cleveland Heights, OH 44118

Jason N

Job Details: 03/03/2022

"Installed terminal block kit and power cord. Ran dryer op test, op test good.; used 1 PT500L (3 PRONG DRYER CORD) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMHA9019HZ03

Near Strongsville, OH 44149

Manny

Job Details: 03/03/2022

"Cc unit has no tone, got into settings and found tone muted verified and the tone sounds all staticky and sometimes doesnt work, Unit will need a door. Office to contact customer with next service appointment when parts are available.; ordrng 1 W11186019 (door/mw)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Parma, OH 44134

Marie V

Job Details: 03/03/2022

"Verify thermistor found out of range. Replaced from surplus T/S. And harness, also defrosted evaporator. Advice cust to allow unit. 24 hours to reach normal temps . Op test ok. ; used 1 Thermistor (W10902214) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Columbia Station, OH 44028

Manny

Job Details: 03/03/2022

"Cc unit leaking from the bottom, ran diagnostics unit finished with no leaks, ran normal cycle let unit filled up as much as it could, and tilted unit back and no leaks, pull unit forward and noticed water drops on the floor, found cold water hose leaking at the joint, advise customer to replace hoses and if after they replaced it they still see water to call wpl and get us dispatch to take another look. Unit is working as designed."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Jefferson, OH 44047

Brian M

Job Details: 03/03/2022

"Installed motor, blower and kit OP Test Ok"

We serviced a

WHIRLPOOL DRYER

Model WGD8127LC1

Near Geneva, OH 44041

Brian M

Job Details: 03/03/2022

Installed control and sensor OP Test Ok

We serviced a

WHIRLPOOL WASHER

Model MVWC415EW2

Near Ashtabula, OH 44004

Dan H

Job Details: 03/03/2022

"Customer complaint of noise and burning smell, confirmed, found gear oil all over under unit, unit needs new belt, cam, and gearcase ; ordrng 1 W10721967 (Cam) and 1 W11454372 (Gearcase) and 1 WPW10006384 (Belt), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706EBS01

Near North Royalton, OH 44133

Marie V

Job Details: 03/03/2022

"Cc that the unit stopped cooling. Confirmed, took temps. 67* on both sections. Compressor is stalling and is hot to the touch. Verify power coming in to inverter, 120V. Ran diag step 5 compressor does not runs properly. Unit will need compressor and filter drier. Parts and labor are cover, shows on entitlement. ; ordrng 1 W10832994 (Compressor) and 1 WPW10143759 (Uv)"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near North Royalton, OH 44133

Marie V

Job Details: 03/03/2022

"Replaced control and dispenser, When pushed down on the dispenser the door got dented, took pics. Also new control is defective, it will not work. Installed the old control back on and will order panel and control. Office will con. Once they have eta on parts. ; ordrng 1 W11462460 (Control) and 1 W11559689 (Inner door)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Grafton, OH 44044

Manny

Job Details: 03/03/2022

"Replaced heater, ran diagnostics cycle, opt test ok"

We serviced a

KENMORE REFRIGERATOR

Model 253.6882301

Near Olmsted Township, OH 44138

Manny

Job Details: 03/03/2022

"Replaced evap fan, opt test ok."

We serviced a

KITCHENAID WALL OVEN

Model KOCE500ESS11

Near Pepper Pike, OH 44124

Joe O

Job Details: 03/03/2022

Cc: convect fan noiseFound spacers installed on wrong side of baffle. Re installed baffle spacers on rear of baffle. Ran test bake to 450. Watched. Op test ok

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Maple Heights, OH 44137

Jason N

Job Details: 03/03/2022

"Cc unit fought on fire in oven. Customer stated she was baking and a fire occurred in the oven. Found evidence of spillover on oven bottom and had dripped into lower burner box onto deflector plate. Snapped pic. Showed customer. No damage to oven components. Ran bake test, good ignition and flame. Unit is working normally. Customer is going to clean oven plate."

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LW1

Near Amherst, OH 44001

Angel

Job Details: 03/03/2022

"Cc that units ice maker is not working. Tested icemaker tried to cycle and would start and stop unit will need ice maker replaced. Gave customer estimate and decided to leave like that. Charged service call.; ordrng 1 241798231 (Icemaker), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVWX655DW

Near Lorain, OH 44053

Angel

Job Details: 03/03/2022

"Cc that unit was not agitating. Ran diagnostics and unit was agitating and notice wash plate was kind of loose but unit was not spinning. Needs hub replaced. Replaced hub when i went to install wash plate i started screw by hand than tightened and halfway screw got stuck would not come out or go in tried again and snapped, customer was with me the whole time, explained to him that if i cant get the screw out he will need gearcase. Tried to remove screw but no luck will need gearcase. Customer stated that hed rather get a new unit. ; ordrng 1 W11454734 (Gearcase), used 1 W10528947 (HUB), and 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDB765FW0

Near Lorain, OH 44052

Angel

Job Details: 03/03/2022

"Cc that dryer door pops open and that unit is not heating. Verified door and all it needed was to adjust the hinges door closing as should now. Tested unit for heating and would not heat checked air flow and was good. Took apart unit and found heating element open will need heating element replaced. Gave customer estimate and stated that they will call back to pay for part to get it ordered. Charged service call only. ; ordrng 1 WP3387747 (Heating element), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model LSQ9200PQ0

Near Avon Lake, OH 44012

Angel

Job Details: 03/03/2022

"Cc that unit was not draining or spinning. Verified and noticed the lid switch was not clicking properly. Held the lid switch and wiggled it around to see if it would start working and it did unit will need lid switch replaced. Ordering part.; ordrng 1 WP8318084 (Lid), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PSS26LSRDSS

Near Cleveland, OH 44113

Corina B

Job Details: 03/03/2022

"CC that the unit is not turning on. Confirmed. No fans or compressor turn on. The ui lights are blank. Will need a new ui and control. The ui is nla. ; ordrng 1 WR55X10942 (Control) and 1 WR55X10265 (Ui), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Montville, OH 44064

Brian M

Job Details: 03/03/2022

"Cc unit not draining or spinning Found tub not engaged to gearcase Will need gearcase tub hub and washplate ; ordrng 1 W11454734 (Gearcase) and 1 W10752283 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near Chardon, OH 44024

Brian M

Job Details: 03/03/2022

Installed valve OP Test Ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Broadview Heights, OH 44147

Marie V

Job Details: 03/03/2022

"Cc that the unit was still leaking after the last repair, also took pics of the trip. No marks on the floor. Called whirlpool tech line gave them all the part number that it has been replaced on the unit. They told me that they will take this to whirlpool advise."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Bedford Heights, OH 44146

Jason N

Job Details: 03/03/2022

"Cc unit not sensing/cycling againCustomer stated ran 4 loads then stopped working again. Ran diagnostics, found codes f6e3 for ACU to MCU communication fault, f7e4 for basket reengagement fault and f0e5 for offbalance load. Ran auto test, found shifter not engaging for spin, tipped unit and shifter engaged. Checked under unit, found broken wire at shifter connector, pulled out of connector. Drain pump is just hanging by wires and hoses, all tabs are broken off tub for mount screws. Unit needs tub and wire harness. Wire harness not showing in stock at Marcone. ; ordrng 1 W11219115 (Tub) and 1 W11568984 (Wire harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS04

Near Avon Lake, OH 44012

Angel

Job Details: 03/03/2022

Cc that unit is not making ice and that ice was clumping. Checked seals and flap for ice to see if it would leak water and passed will replace ice chute with seal. Ran diagnostics to troubleshoot the icemaker and opt test no good the ice maker was saying that the bin was full but it was empty so i took it off and unplugged it tested it again but it starts from step 2 which is saying that is going clockwise to end cycle instead of counterclockwise to start cycle. Unit will need icemaker replaced ordering part.; ordrng 1 W11557001 (Icemaker) and 1 W11448633 (Ice chute)

We serviced a

SAMSUNG DRYER

Model DV42H5000EW/A3

Near Maple Heights, OH 44137

Joe O

Job Details: 03/03/2022

Installed rollers and idler pulley. Ran test cycle. Op test ok

We serviced a

WHIRLPOOL FREEZER

Model GAFZ30FDGB02

Near Chagrin Falls, OH 44022

Brian M

Job Details: 03/03/2022

Replaced door

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS0

Near Cleveland, OH 44113

Corina B

Job Details: 03/03/2022

Replaced the cooktop and control. Did not need the console. Brought the core and console back for return. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

MAYTAG DRYER

Model MEDX500BW0

Near Westlake, OH 44145

Manny

Job Details: 03/03/2022

"Cc unit has a burn smell, ran normal cycle unit has a little smell of burned rubber removed panel nothing in heater, smell coming form the inside of the unit found a bit of bandaid stuck on the grill its burned and stuck on grill, advise customer to run unit on time cycle to let the smell dissipate"

We serviced a

WHIRLPOOL DRYER

Model GEW9250PW0

Near Solon, OH 44139

Jason N

Job Details: 03/03/2022

"Cc unit randomly beeps during cycle and occasionally will not power onRan diagnostics, no codes came up. Ran cycle test, caught it beep once, like someone was trying to change settings during the cycle. Unit needs Interface panel. Part (WP8558755) is NLA for unit"

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC0

Near Bay Village, OH 44140

Angel

Job Details: 03/03/2022

"Cc that units lid was broken. Verified and units lid is completely broken will need lid and hinges replaced. Ordering parts.; ordrng 1 W11130236 (Lid) and 1 WP8563965 (Left hinge) and 1 WP8572974 (Right hinge), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID WALL OVEN

Model KODE500ESS05

Near Streetsboro, OH 44241

Brian M

Job Details: 03/03/2022

Replaced switch. OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2611LB5

Near Cleveland, OH 44102

Corina B

Job Details: 03/03/2022

"CC that the unit is not cooling. Confirmed. Found the compressor not turning on. Checked the compressor 17.2 amp. Compressor is seized. Will need a new compressor ; ordrng 1 5304511982 (Compressor) and 1 WPW10143759 (Drier), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Richmond Heights, OH 44143

Joe O

Job Details: 03/03/2022

Cc: long dry timesCust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found venting smashed behind unit. Found unit has good heat and air flow. Need venting cleaned and replaced.

We serviced a

WHIRLPOOL WASHER

Model WFW95HEDW0

Near Rocky River, OH 44116

Manny

Job Details: 03/03/2022

"Cc unit not draining. Ran diagnostics and found error code F9e1 for long drain, removed covers and removed drain catch and found a piece of clothing in the drain catch preventing the unit from draining. Cleaned blockage and ran test cycle opt test ok."

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC0

Near Walton Hills, OH 44146

Marie V

Job Details: 03/03/2022

C that the unit makes a squeaky noise when it starts and goes away. Confirmed. Replaced dryer kit. Oiled rollers and pulley. Check airflow outside. Op test ok

We serviced a

GE REFRIGERATOR

Model GSHF5KGXCCWW

Near Highland Heights, OH 44143

Joe O

Job Details: 03/03/2022

Cc: not dispensing waterTested water dispenser. Unit dispensing water. Tested multiple times. Unit continuously dispensing water. Could not duplicate issue. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Cleveland, OH 44113

Angel

Job Details: 03/03/2022

Replaced icebox fan tested and functioning as should let customer know to wait couple of hours for unit to cool properly in the ice maker box for it to start making ice. Opt test ok.

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Mantua, OH 44255

Brian M

Job Details: 03/03/2022

"Cc unit not spinning out properly Found oil in motor cover and gearcase chattering Needs gearcase pulley belt and nut ; ordrng 1 WH01X27538 (belt drive) and 1 WH03X32097 (Pulley) and 1 WH38X27335 (platform trans asm k) and 1 WH02X10364 (washer hub) and 1 WH01X26190 (belleville washer) and 1 WH02X10363 (nut hub), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

CROSLEY DRYER

Model VGD6505GW0

Near Cleveland, OH 44111

Corina B

Job Details: 03/03/2022

"Cust showed pop, sent pic. CC that there is a noise. Confirmed. Found a zipper stuck in between the drum and seal. Removed the zipper. Opt test ok"

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, OH 44111

Manny

Job Details: 03/03/2022

"Cc unit no working and no power, removed term block cover checked for incoming power, no power to the unit checked fuses in fuse box fuses are good but to power, found breaker Tripped on main breaker panel reset breaker and ran normal cycle, opt test ok, advise customer to have an electrician take a look at the breaker as it could be weak and can keep tripping."

We serviced a

JENN-AIR DISHWASHER

Model JDTSS247HS0

Near Solon, OH 44139

Jason N

Job Details: 03/03/2022

"Cc unit dispenser door not staying closedConfirmed dispenser door will not latched, button is missing. Replaced dispenser using customer supplied pre Id part. Ran diagnostics test, dispenser door opened. Op test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW02

Near Westlake, OH 44145

Angel

Job Details: 03/03/2022

I was going to install the temperature control but i first checked temperatures again in freezer and it was at 17* and ff section at 34* but noticed that the evaporator cover had frost in the right hand side corner i removed cover and found a big ball of ice on the capillary tube. Unit will need filter drier evaporator and compressor. Gave customer estimate and they said they dont want to continue with repair. ; ordrng 1 W11092625 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Andover, OH 44003

Brian M

Job Details: 03/03/2022

Cc no ice Found icemaker stuck in harvest Needs icemaker Customer wants to install ; ordrng 1 W11284458 (icemaker)

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKB

Near Cleveland, OH 44109

Corina B

Job Details: 03/03/2022

CC that the u it is leaking. Confirmed. Found the heating element is leaking. Service pointer W11540964 to replace the heater and bushing. S-code S17304will cover everything. ; ordrng 1 W11537778 (Heater)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Euclid, OH 44132

Joe O

Job Details: 03/03/2022

Cc: not drainingFound drain pump wiring harness broken. Needs harnessHarness out of stock. Office to reschedule ; ordrng 1 W11335100 (Harness)

We serviced a

AMANA RANGE

Model AGR5330BAS3

Near Euclid, OH 44123

Joe O

Job Details: 03/03/2022

Installed control. Tested. Op test ok

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Brooklyn, OH 44144

Manny

Job Details: 03/03/2022

"Cc unit no working correctly and making a noise when switching from agitation to spin and sometimes takes a long time to spin, ran diagnostics cycle and found error code F7E5 for shifter fault, replaced shifter using T/S wpw10006355, ran test cycle and calibration, opt test ok; used 1 WPW10006355 (ACTUATOR) from stock"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Highland Heights, OH 44143

Jason N

Job Details: 03/03/2022

Installed freezer door. Tested all functions. Op test good.

We serviced a

MAYTAG DRYER

Model MDG2500BWW

Near Willoughby Hills, OH 44092

Jason N

Job Details: 03/03/2022

"Cc unit not heating properly Ran dryer op test. Good flame and cycling, but noticed flame only stays on for approx 10 seconds, then shuts off. Checked coils and bypassed operating thermostat. Flame good, but shuts off and recycles immediately. Checked venting, found lint ball blocking vent outlet. Removed and retested. Good flame and holding until proper temperature reached. Op test good."

We serviced a

WHIRLPOOL MICROWAVE

Model WMC30516HZ0

Near Lorain, OH 44053

Angel

Job Details: 03/03/2022

Cc that unit does not power on. Plugged in unit and unit powered on perfectly tested unit and worked fine all buttons and lights work. Probably the customer had problems with there homes outlet. Unit is powering on and functioning as should. Opt test ok.

We serviced a

KENMORE REFRIGERATOR

Model 10657567791

Near Jefferson, OH 44047

Brian M

Job Details: 03/03/2022

"Cc unit not cooling found unit not running Found thermostat open Needs thermostat ; ordrng 1 WP2198202 (thermostat), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KUDI01ILBS3

Near Cleveland Heights, OH 44106

Corina B

Job Details: 03/03/2022

"Replaced the ui and drain pump. Did not replace the drain hose. Drain hose is connected to a rubber hose, talked to AB Will need a plumber to install the drain hose. Started a cycle, drained. Opt test ok"

We serviced a

MAYTAG DISHWASHER

Model PDB2600AWN

Near Brooklyn, OH 44144

Manny

Job Details: 03/03/2022

"Cc unit not washing properly, found spray arm clogged up with debris, removed debris from spray arm ran light wash for 10 mins and spray arm is spinning again. Opt test ok"

We serviced a

MAYTAG DRYER

Model MED6230RHW2

Near Willoughby, OH 44094

Joe O

Job Details: 03/03/2022

Installed ui. Tested. Op test ok

We serviced a

AMANA WASHER

Model NTW4516FW

Near Bedford, OH 44146

Marie V

Job Details: 03/03/2022

"Cc that the unit goes on a spin and drains that water but does not gets all the water out and that the water is only hot coming in. Confirmed. Unit cold water was shutoff, tried to open it and it starts leaking at the cust valve. Needs a plumber to replace that so it does not leak and she can leave the water open to the unit. Also ran diag and found error code F8E1 long fill no fill. Ran calibration and auto test. Op test ok. Explain cus"

We serviced a

MAYTAG WASHER

Model MVWC200XW1

Near Garfield Heights, OH 44125

Marie V

Job Details: 03/03/2022

"Cc that the unit is not agitating. Confirmed. Unit is not agitating or spinning. Tilted unit. Found belt is broken and cam nut came off. Unit will need new belt and add lock tite to the nut. ; used 1 WPW10006384 (BELT), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Garfield Heights, OH 44125

Marie V

Job Details: 03/03/2022

"Cc that the unit is making a grinding noise. Confirmed. Ran diag no error codes. Tilted unit and removed rotor, found oil in it. Unit will need new gearcase. Ordering gear case and slider. Office will contact once they have eta on the parts; ordrng 1 W10734521 (Slider) and 1 W11423759 (Gearcase)"

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