Service History 229

Near WARRENSVL HTS, OH 44122
Joe O
Job Details: 10/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Cc: shuddering noiseCustomer states plumber came out and stated the unit needs a water valve. He also stated there is a water hammering, and to install some other water pressure device. I advised customer we do not do anything with plumbing and that woul
Near Cleveland, OH 44114
Dan H
Job Details: 10/06/2020
REFRIGERATOR MAYTAG MFI2570FEZ02 "Installed new valve, op test good"
Near Cleveland, OH 44113
Dan H
Job Details: 10/06/2020
REFRIGERATOR JENN-AIR JFC2290REM00 "Installed new damper control, op test good"
Near Warrensville Heights, OH 44122
Dan H
Job Details: 10/06/2020
WASHER MAYTAG MVWC465HW2 "Installed new gearcase, op test good"
Near Cleveland, OH 44103
Joe O
Job Details: 10/06/2020
MICROWAVE WHIRLPOOL WMH76719CZ Installed mag and diode. Tested. Op test ok
Near Strongsville, OH 44136
Corey L.
Job Details: 10/06/2020
WALL OVEN KITCHENAID KEBS208SSS04 "Customer complaint upper oven not heating properly will stop around 354 when set to 375, confirmed, found bake element failed, unit needs hidden bake element; ordrng 1 WPW10207398 (elmnt-bake)"
Near Cleveland, OH 44106
Joe O
Job Details: 10/06/2020
WASHER AMANA NTW4516FW1 "Cc: not cyclingFound error code f5e3(lid lock fault) f5e2(lid lock fault). Ohmed out lid lock, found lid lock reading out of range. Needs lid lockCustomer does not want to repair at this time"
Near Parma, OH 44129
Joe O
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 "Cc: leaking water into freezer compartment, freezing food in ff compartment, thermostat adjuster not turningFound temps in ff section at 41 degrees, freezer at 8 degrees. Found water leaking into freezer section from vent. Drain tube plugged up. Cleared
Near Mantua, OH 44255
Brian M
Job Details: 10/06/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Installed icemaker and fan Ran test harvest OP Test Ok
Near Maple Heights, OH 44137
Corey L.
Job Details: 10/06/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer has a loud noise and won’t complete a cycle, found shifter no finding position, shifter W10913953 failed not letting cam release creating noise, quoted for shifter, moisture signs on shifter as well, customer does not want repai
Near Pierpont, OH 44082
Jeff M
Job Details: 10/06/2020
WASHER WHIRLPOOL WTW5000DW3 The cold water inlet valve has failed needs to be replaced ; ordrng 1 W11038689 (valve)
Near Strongsville, OH 44136
Corey L.
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint dispenser leaking from water still and now ice dispensers, found condensation building on outside of ice door flap, temps were 1 and 38, water connection behind ui is fully installed, ordering new frz door; ordrng 1 LW10913113 (dor-fip
Near Avon Lake, OH 44012
Gabriel P
Job Details: 10/06/2020
RANGE WHIRLPOOL KODE500ESS05 Customer complaints of loud buzzing noise after preheat waiting for noise to occur after 20 minutes it make really bad loud buzzing ordering parts double labor ; ordrng 2 W10860984 (motor-fan)s and 2 W11245567 (blower)s
Near Lakewood, OH 44107
Dan H
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint that fresh food section evaporator is frosting over, confirmed, unit needs new control; ordrng 1 W10843055 (CNTRL), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44102
Dan H
Job Details: 10/06/2020
WASHER MAYTAG MVWB835DC3 "Customer complaint that lid is not locking, confirmed, unit needs new lid lock; ordrng 1 W10861642 (Lock)"
Near Perry Township, OH 44077
Jeff M
Job Details: 10/06/2020
RANGE MAYTAG MGR8800FZ0 The burner will light after a while I noticed the color of the spark coming from the igniter is Orange not blue needs a new burner head comes with an igniter; ordrng 1 WPW10515455 (burnr-head)
Near Cleveland, OH 44102
Dan H
Job Details: 10/06/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Took pics of door dents and scratches on floor; O-emld tckt
Near Cleveland, OH 44118
Jason N
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Cc unit leaking at filter and water coming from underneath unitCustomer stated it drips slowly from filter cover and water is running from behind unit underneath. Customer showed pics of water on floor behind unit. Turned water on, Inlet valve dripping,
Near Mantua Township, OH 44202
Brian M
Job Details: 10/06/2020
DISHWASHER KITCHENAID KDTM354ESS2 "Cc unit not washing Found sump getting power but just humming Needs sump assembly ; ordrng 1 W10805015 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
Near MENTOR ON THE, OH 44060
Jeff M
Job Details: 10/06/2020
DRYER WHIRLPOOL WED6600VW0 "Idler pulley is seized and placed also needs a belt; ordrng 1 8547174V (pulley-idr) and 1 WP8547168 (belt), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44124
Jason N
Job Details: 10/06/2020
MICROWAVE IKEA IMBS104GSS02 "Cc unit not working,has powerFound unit interface not responding normally to button input. Some buttons are not working, buttons that are working are not responding correctly. Ordering interface panel and ui control. Adding main control as well.; ordrng
Near Willoughby, OH 44094
Jeff M
Job Details: 10/06/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "The fresh food evaporator has a leak needs a compressor and evaporator. Customer will have this job done he wants to call whirlpool first to see if they will cover it if not he will call us tomorrow and pay for the job; ordrng 1 W10832994 (compressor) an
Near Kirtland, OH 44094
Joe O
Job Details: 10/06/2020
DRYER MAYTAG MGD5630HW1 "Cc: not heating on normal cycle after first heatRan normal cycle with a small load the customer washed, unit heated then shut down after first heat. Ran diagnostics test cycle. All functions passed. Ran normal cycle again unit not heating. Called whirlpo
Near Cleveland, OH 44135
Dan H
Job Details: 10/05/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PF0 "Customer complaint that Im is not filling with water, found ice maker twisted and stuck in twist position, ran service test cycle, no tests are activating, reset control, now unit shuts off completely when service test is run, unit needs new control b
Near Lakewood, OH 44107
Dan H
Job Details: 10/05/2020
BEVERAGE CENTER KITCHENAID KURR204ESB00 "The side of new door glass assembly has a hole in it(see pic), reordering glass assembly ; ordrng 1 W11431159 (Door glass)"
Near Mayfield, OH 44143
Jason N
Job Details: 10/05/2020
DRYER GE DBXR463ED2WW "Cc unit making noiseCustomer states she was doing several consecutive loads large loads when on the last load the unit started to sound slow and louder. Ran op test for several minutes, unit is operating normally, no abnormal sounds. Drum bearings sound
Near Maple Heights, OH 44137
Dan H
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Recovered refrigerant, installed evaporator,and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 41g of r600, good frost pattern, op test good, advised customer to wait 24 hours before restocki
Near Seven Hills, OH 44131
Corey L.
Job Details: 10/05/2020
WASHER MAYTAG MVWB855DC3 "Customer complaint complaint washer not working, found f6e3 error, cleared and replaced console, calibrated, op test good, took control back for return"
Near Cleveland, OH 44122
Brian M
Job Details: 10/05/2020
DRYER AMANA LGA20AW Cc unit still not heating and making noise Found blower wheel to be broken away from motor Needs blower wheel ; ordrng 1 56000 (blower wheel)
Near Kirtland, OH 44094
Joe O
Job Details: 10/05/2020
COOKTOP ELE WHIRLPOOL WCE55US0HB01 Cc: dual burner intermittently not functioningFound dual burner not heating. Infinite switch not sending power to element. Needs infinite switch; ordrng 1 W10857622 (switch-inf)
Near Avon Lake, OH 44012
Dan H
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Found dye dripping from wire harness coming out of cabinet, no dye found on any exterior joints, nitrogen charged system, no leaks found on exterior components, called whirlpool techline spoke to Austin, unit is deemed as an internal leak and is non repa
Near Madison Township, OH 44057
Jeff M
Job Details: 10/05/2020
MICROWAVE GE PVM9195SF1SS "The power relay that supplies power to the high side is stuck in the on position causing the unit to heat as soon as it’s plugged in needs a new control board; ordrng 1 WB56X20629 (microwave main contr), used 1 SHIPPING (shipping and handling) from stock
Near Mentor, OH 44060
Jeff M
Job Details: 10/05/2020
RANGE GE JB750DJ2CC "The infinite switch has failed it is not allowing the burner to cycle needs a new infinite switch; ordrng 1 WB24X25013 (range infinite contr), used 1 SHIPPING (shipping and handling) from stock"
Near Cleveland, OH 44107
Dan H
Job Details: 10/05/2020
DISHWASHER MAYTAG MDB7749AWM2 "Installed new user interface, op test good"
Near Brecksville, OH 44141
Corey L.
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Customer complaint frost was on frz ceiling and ice cubes melted together once, temps were 6 frz and 39 ff, no frost seen on ceiling, gaskets and doors sealing, showed customer about opening frz from one side or the other can pul drawer off track and pre
Near Madison, OH 44057
Jeff M
Job Details: 10/05/2020
REFRIGERATOR AMANA ASD2522WRW03 Installed new part unit tested good
Near Broadview Heights, OH 44147
Corey L.
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint lights in ff ceiling and frz are out random noise like ticking and dispenser paddle is hard to press, confirmed led failed in frz replaced with part sent, noise is from damper motor, dispenser paddle working as designed advised to be s
Near Euclid, OH 44132
Jeff M
Job Details: 10/05/2020
WASHER MAYTAG MVWB835DW4 The unit is not calibrating The lock is functioning. But when I calibrated the lock malfunctions needs a lock and control; ordrng 1 W10810403 (lid lock assy) and 1 W11170706 (cntrl-elec)
Near Euclid, OH 44132
Joe O
Job Details: 10/05/2020
REFRIGERATOR FRIGIDAIRE FFTR1821TB5 Customers serial number did not match our job. Advised customer to contact Lowe’s to get a dispatch with proper information sent to us.
Near Highland Heights, OH 44143
Jason N
Job Details: 10/05/2020
REFRIGERATOR GE PFSS5NJWASS "Installed inverter has control board. Compressor running, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. Op test good."
Near Willoughby, OH 44094
Jeff M
Job Details: 10/05/2020
DRYER MAYTAG MEDB850WL0 "The unit is not spinning I tested the heater and fuses all tested good unit needs a new main control.; ordrng 1 WPW10111620 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Near Broadview Heights, OH 44147
Corey L.
Job Details: 10/05/2020
DISHWASHER KITCHENAID KDTE334GPS0 "Customer showed pop, complaint is sometimes it has a fowl odor after done and water is in bottom of filter area, advised water remains in sump to keep seals primed, customer out of rinse aid, showed rinse aid dial and set to max, advised running water in
Near Highland Heights, OH 44143
Jason N
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRS576FIDM01 Installed freezer door. Tested dispense functions and ran manual ice harvest test. Op test good.
Near University Heights, OH 44118
Jason N
Job Details: 10/05/2020
OTR MICROWAVE WHIRLPOOL WML55011HW2 Cc unit door not closingFound both door switch interlocks pushed back inside. Unit needs door interlock assembly. ; ordrng 1 W11449274 (DOOR INTERLOCK ASSY)
Near Wickliffe, OH 44092
Jeff M
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRT1L1TZYW01 I explain to the customer how the process works with the Apoxsee she did not want the Apoxsee. There was white tape to tape over the cracks. We used the white tape instead of the Apoxsee
Near Olmsted Township, OH 44138
Corey L.
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint fridge not cooling, confirmed room temp both sections, compressor nor fans are running, compressor turns on in svc mode, after exiting svc mode ice maker began to fill and did not shut off, ice maker kept over filling once deli control
Near Lorain, OH 44055
Gabriel P
Job Details: 10/05/2020
RANGE AMANA AGR5330BAW "Gas line was not installed properly and they didn’t use tape correct issue,opt test ok"
Near North Randall, OH 44128
Brian M
Job Details: 10/05/2020
WASHER MAYTAG MVWC465HW2 Installed control Spoke to customer about how sensing work Ran auto test and calibration OP Test Ok
Near Streetsboro, OH 44241
Brian M
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc shelf broke and missing small bin Needs shelf and bin No need for return ; ordrng 1 WPW10709163 (shelf-glas) and 1 W11366475 (Trivet)
Near Solon, OH 44139
Brian M
Job Details: 10/05/2020
DRYER MAYTAG MEDC465HW0 Cc unit making a noise when drying Found idler pulley to be worn Replaced using dryer kit Ran test cycle OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
Near Elyria, OH 44035
David R
Job Details: 10/05/2020
REFRIGERATOR MAYTAG MSS26C6MFZ00 "Cc Icemaker not working. Found wires under hinge cut through. Will need new door. SxS fridge, 2 techs to install. Ordering door. ; ordrng 1 LW10839374 (dor-fip)"
Near Shaker Heights, OH 44122
Jason N
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03 "Cc unit loosing cooling in freezer randomly, thinks the doors are still not sealingChecked doors, both doors making good contact to cabinet. Ran thermistor tests, all passed. Checked condenser fan and evap fan condition. Both checked good. Changed defros
Near Westlake, OH 44145
Gabriel P
Job Details: 10/05/2020
DISHWASHER KITCHENAID KDTM404KPS0 Found loud noise coming from motor ordering pump assembly ; ordrng 1 W11416362 (PUMP ASSEMBLY )
Near Lorain, OH 44055
Gabriel P
Job Details: 10/05/2020
WASHER WHIRLPOOL WTW8500DC0 Found error code f6e3 and f6e2 lost communication will need both boards customer will call whirlpool to see if they would cover for parts otherwise she will not fix
Near Mentor, OH 44060
Joe O
Job Details: 10/05/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Installed Orion board. Compressor is running. Ran test 38 compressor at 100%. Found unit running at 42.1 watts continuously. Per trouble shooting guide(w11477599) unit needs checked for high side leaks. Spoke with BJ. Need nitrogen tech to check for leaks
Near Streetsboro, OH 44241
Brian M
Job Details: 10/05/2020
WASHER MAYTAG MVWB955FW Installed UI OP Test Ok
Near Garfield Heights, OH 44105
Jason N
Job Details: 10/05/2020
WASHER ROPER RTW4516FW2 "Cc unit not advancing cyclesRan diagnostics, found codes f7e5 for shifter fault and f5e2 for lid lock fault. Ran auto test, all function passed. Ran manual lid lock test multiple times, lid lock functions normal. Started normal cycle, cycle advancing cor
Near Ravenna, OH 44266
Brian M
Job Details: 10/05/2020
WASHER WHIRLPOOL n/a "Cc unit not spinning or going to rinse Found lid lock not functioning and no cold water entering Needs lid lock and water valve ; ordrng 1 WPW10432353 (water inlet valve) and 1 W10404050 (lid lock), used 1 SHIPPING (shipping and handling) from stock"
Near Amherst, OH 44001
Gabriel P
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Customer complaints that intermittently it show po on user interface and they have to unplug unit in order to get it to work ordering controls and they also said they get power outages in Amherst ; ordrng 1 W11224256 (cntrl-elec) and 1 W11405309 (UI)
Near Lorain, OH 44053
Gabriel P
Job Details: 10/05/2020
WASHER WHIRLPOOL WTW4816FW2 "When arrive found dog poop in front unit I could of left but instead I ask young man to clean it he pick up poop with a bag but he did not mop the floor so I mop it myself next time there will be no service if is like that again Replace parts then ran ca
Near Willoughby, OH 44094
Jeff M
Job Details: 10/05/2020
FREEZER WHIRLPOOL WZF56R16DW04 Customer described the unit shutting off randomly. This service pointer talks about that issue and corrects the issue; ordrng 1 W10861568 (alarm-fzr)
Near Chardon, OH 44024
Jeff M
Job Details: 10/05/2020
WASHER MAYTAG MAH6500AWW "The unit was not lock all the time I wasn’t able to copy the issue most likely the lock is the issue est only ; ordrng 1 WP22003593 (latch), used 1 SHIPPING (shipping and handling) from stock"
Near Amherst, OH 44001
Gabriel P
Job Details: 10/05/2020
REFRIGERATOR AMANA ASI2575GRS00 Found customer 2 liter pop frozen advise then to put all liquid drinks in second shelf also to not block vent otherwise everything will start freezing in the back and found vent setting at the coldest temperature change it to cold
Near Valley View, OH 44125
Jason N
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc unit frosting in freezerCustomer stated it will randomly buildup frost in the freezer, then go away. No frost buildup in freezer at this time. Gasket checks good, good seal. Found freezer door self closure not always pulling in tight. Used food grade
Near Cleveland, OH 44111
Corey L.
Job Details: 10/05/2020
DRYER WHIRLPOOL WGD4815EW2 "Customer complaint of a noise while running, confirmed found belt fraying and is half way through breaking belt tapping on drum while rotating, unit needs new belt drive; ordrng 1 341241 (belt,drive)"
Near Elyria, OH 44035
Gabriel P
Job Details: 10/05/2020
WASHER WHIRLPOOL WTW4816FW2 "Found a door lock failure replace from truck stock,opt test ok; used 1 W11307244 (DOOR LOCK) from stock"
Near Cleveland Heights, OH 44118
Dan H
Job Details: 10/05/2020
WASHER AMANA NTW4516FW3 "Installed new basket, op test good"
Near Avon Lake, OH 44012
David R
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Evap box was dented/crushed. Evap crushed in the middle. Took pics. Will have to reschedule. If any openings, schedule. 4 job count; ordrng 1 W11116006 (evaporator)"
Near Jefferson, OH 44047
Jeff M
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Upon my arrival the user display showed cooling off I turned it back on the unit started cooling operation tested good I am not sure why the coolant got turned off
Near Mentor, OH 44060
Joe O
Job Details: 10/05/2020
WASHER WHIRLPOOL WTW7500GC2 "Cc: noise, randomly shut down, off balanceFound error codes f3e2(inlet water temp fault) f0e4(spin limited by water temp) f2e1(stuck key). Ran manual cold and hot valve, ohmed out thermistor. Thermistor checked at 1.6k ohms(out of range). Found gearcase
Near Shaker Heights, OH 44122
Corey L.
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL ED2KHAXVS01 "Installed filter housing, op test good"
Near Avon Lake, OH 44012
David R
Job Details: 10/05/2020
BEVERAGE CENTER KITCHENAID KBCS24RSBS02 "Cc of humming. Humming coming from Compressor, cond fan is not running. Will spin by hand but stop after a short while. Will need fan, customer paid SVC. do not order parts ; ordrng 1 WPW10299090 (motor-cond), used 1 SENIORDISCOUNT (senior discount), an
Near Brook Park, OH 44142
David R
Job Details: 10/05/2020
DRYER WHIRLPOOL WGD5100HW0 "F3E2 error code. Went through what last tech did. Followed tech sheet for error, went and tech harness, moisture sensors and thermistors. All check in range of where they should be. Next step per tech sheet is to replace ACU. Replacing all parts together
Near Mentor, OH 44060
Joe O
Job Details: 10/05/2020
DRYER WHIRLPOOL WED7500GC0 "Cc: noise, softener sheets getting stuckFound noise from unit is normal operation. Found gap in lint screen grill. Needs lint screenFound venting smashed behind unit. Cust Has a foil accordian style vent hose attached to dryer (see pic). Explained the fi
Near Shaker Heights, OH 44122
Corey L.
Job Details: 10/05/2020
DISHWASHER WHIRLPOOL "Customer complaint wheel on upper rack fell off, confirmed, replaced adjusters with updated kit, sent, op test good"
Near Cleveland, OH 44108
Jason N
Job Details: 10/05/2020
DISHWASHER KITCHENAID KDFE104DSS3 Installed ui console. Ran wash test. Op test good.
Near Mantua, OH 44255
Brian M
Job Details: 10/05/2020
DISHWASHER IKEA IUD7555DS3 Cc unit not starting Ran diagnostics found error for float switch relay Found relay to be stuck open Needs control ; schdld next appmnt for 10/13 TUE !
Near Willoughby, OH 44094
Jason N
Job Details: 10/05/2020
REFRIGERATOR MAYTAG MFI2067AEB4 Installed freezer door gasket. Steamed pliable to ensure good seal to cabinet. Op test good.
Near Conneaut, OH 44030
Jeff M
Job Details: 10/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed new part unit tested good. The 2l trivet is broken cust can install ; ordrng 1 W11026418 (trivet)
Near North Madison, OH 44057
Joe O
Job Details: 10/05/2020
DRYER MAYTAG MED5500FW2 "Cc: not heatingFound element and outlet thermistor open. Needs element and outlet thermistor. ; ordrng 1 WP3387747 (element8667) and 1 WP8577274 (thermistor3212), used 1 SHIPPING (shipping and handling) from stock"
Near Mentor, OH 44060
Corey L.
Job Details: 10/05/2020
REFRIGERATOR KENMORE 106.589048 "Customer complaint fridge temps are high but frz is ok, confirmed temp was 45 in ff and 0 frz, ff set at max and frz 3/4 to coldest, found thermostat failed; ordrng 1 WP2315562 (thermostat), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipp
Near Palmyra Township, OH 44266
Brian M
Job Details: 10/05/2020
RANGE WHIRLPOOL WFE710H0AS1 Installed bake element Ran test bake to 350OP Test Ok
Near Nelson Township, OH 44231
Brian M
Job Details: 10/05/2020
WASHER MAYTAG MVWC565FW2 Cc unit leaking water and drain pump kicking in Found water valve stuck open Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W11210459 (VALVE) from stock
Near Parma, OH 44134
David R
Job Details: 10/05/2020
REFRIGERATOR WHIRLPOOL GX5FHTXVB04 "Replaced parts. Tested, steamed. Good. Leave closed for half an hour. Unit is good. Op test ok"
Near Madison Township, OH 44057
Joe O
Job Details: 10/02/2020
WASHER MAYTAG MHW5630HW0 "Found tub cracked, also found mounting point for counter weight not bored out for screw(took pics). JM called whirlpool tech line spoke with TJ. He stated to talk to the extended warranty company, let them know we are having issues getting a good tub. Re
Near Cleveland, OH 44113
Jason N
Job Details: 10/02/2020
DRYER WHIRLPOOL WET4027HW0 "Could not install timer, wrong part ordered. Reordering. ; ordrng 1 W10854240 (timer)"
Near Maple Heights, OH 44137
Dan H
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRS342FIAM02 "Customer complaint that unit is making knocking noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 W10899382 (Damper), used 1 SHIPPING (shipping and handling) from stock"
Near Elyria, OH 44035
David R
Job Details: 10/02/2020
WASHER AMANA NTW4516FW3 "Cc tap cold not working. Found no fill long fill error code. Water coming from house good. Went through tech sheet, valve not blocked, valve in range but still trickling in, per tech sheet says order control. Ordering control and valve. ; ordrng 1 W11170
Near Cleveland, OH 44114
Corina B
Job Details: 10/02/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 CC that the unit is not not washing. Found the control not sending power to the pump and motor. ; ordrng 1 W11305308 (Control) and 1 W11085683 (Pump and motor)
Near Avon Lake, OH 44012
Corey L.
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL KSSC42FKS00 "Customer complaint fridge getting warmer and frz getting colder, confirmed -10 frz and 56 ff, found cold air return blocked, found cardboard blocking hole, removed and quoted to clear ice, ok, cleared ice, found non replaceable rubber in one of the two c
Near Kent, OH 44240
Brian M
Job Details: 10/02/2020
WASHER WHIRLPOOL MVWX655DW1 "Cc unit not spinning out properly and has loud noiseSuspect tub hub damage but could not remove washplate without damaging it Needs tub hub and washplate ; ordrng 1 W10902814 (washplate) and 1 W10528947 (drive hub kit), used 1 SHIPPING (shipping and hand
Near Westlake, OH 44145
David R
Job Details: 10/02/2020
DISHWASHER MAYTAG MDB8959SKZ0 Cc not draining. Found metal blades on drain pump broke off. Ordering drain pump. ; ordrng 1 W11412663 (DRAIN PUMP)
Near Chagrin Falls, OH 44022
Jason N
Job Details: 10/02/2020
COOKTOP ELE JENN-AIR JGD3430WS00 "Cc unit needs burner valve replaced. Confirmed LR burner valve seized, replaced using customer supplied part. Checked for gas leaks, none. Ran burner test on all burners. Good ignition and flames on all burners. Op test good."
Near Orange, OH 44022
Jason N
Job Details: 10/02/2020
REFRIGERATOR KITCHENAID KBFO42FTX00 "Cc unit ice maker leaking into freezerCustomer states it started over the weekend, leaking into the ice container and bottom on freezer. They turned ice maker off. Turned ice maker back on, ran manual harvest test, ice cubes stuck in ice mold. Removed st
Near Madison, OH 44057
Joe O
Job Details: 10/02/2020
RANGE KITCHENAID KSGB900ESS3 Installed control and ui. Ran test bake. Op test ok
Near Strongsville, OH 44136
Corey L.
Job Details: 10/02/2020
WASHER MAYTAG MVWC565FW2 "Customer complaint of loud banging when spinning, ran high and low spin, no excessive shaking empty, unit is operating as designed"
Near Mentor, OH 44060
Jeff M
Job Details: 10/02/2020
WASHER WHIRLPOOL WTW7120HW0 Installed new part unit tested failed. I plug the machine in after installing the new parts it would not work I did a calibration cycle as soon as the drain pump kicked on the main control board sparked I tested the wiring harness the wiring harness is go
Near Euclid, OH 44119
Corina B
Job Details: 10/02/2020
DRYER AMANA NED4655EW1 CC that the unit does not turn on. Checked the terminal block 0 volts. Checked the breaker was tripped. Started the dryer 22 amps when running. If it keeps tripping will need an electrician to replace the breaker. Optest ok.
Near Bedford, OH 44146
Dan H
Job Details: 10/02/2020
REFRIGERATOR AMANA ART318FFDB07 "Customer complaint that unit is not working at all, confirmed, found power cord not plugged into unit, connected, all components started , op test good"
Near Cleveland, OH 44113
Corina B
Job Details: 10/02/2020
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Replaced the control and thermistor. Optest ok; saved tckt