We serviced a
WHIRLPOOL RANGE
Model KODE500EBL04
Near Chardon, OH 44024
Joe O
Job Details: 12/21/2022
"Cc: not heating properly in lower ovenCustomer stated unit heated but did not feel hot enough, so they shut the unit off and re started it at a higher temp and the unit would not change temps. Ran test bake to 350. Found both elements heating. Unit preheated to set temp. Shut unit off after unit cycled. Bumped unit up to a 400. Unit heated up to temp. Monitored. Unit cycling heat averaging 398 degrees. Could not duplicate issue. Op test ok"
We serviced a
MAYTAG DISHWASHER
Model MDE9958SKZ
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 12/21/2022
"Replace heater and control and sensor,opt test ok"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cleveland, OH 44111
Manny
Job Details: 12/21/2022
"Replaced oven door gasket, opt test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFH01
Near Cleveland, OH 44102
Manny
Job Details: 12/21/2022
"Cc unit freezing in the Ff, check temps and temps are good 4 in fz and 37 in ff, noticed fz damper on min, set to max to limit the amount of air going into the Ff. Advise customer to monitor the unit and advise to look at the owners manual on page 12 for temp and airflow adjustments, unit working properly, cant duplicate issue. Opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ00
Near Strongsville, OH 44136
David R
Job Details: 12/21/2022
"Cc unit not cooling in FZ. Found unit is in garage. Not a garage ready unit. Will need to move inside, check owners manual for temp regulations."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Garrettsville, OH 44231
Brian M
Job Details: 12/21/2022
Installed heater OP Test Ok
We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Lyndhurst, OH 44124
Joe O
Job Details: 12/21/2022
"Cc: grinding and squeaking beginning of cycleFound squeak under unit when basket slowing, small rubbing noise. Found cam housing not seated correctly. Re seated cam housing. Ran auto test. Ran normal cycle with small load. Op test ok"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Strongsville, OH 44136
David R
Job Details: 12/21/2022
"Cc leaking under in middle. Found gaskets for brackets for 3 rack were stuck on the old cabinet after replacement. Found them and correct placement on brackets. Ran, unit is good. No leaks. Adjusted feet 15 notches up. . Op Test Ok"
We serviced a
JENN-AIR RANGE
Model JDS1750FS0
Near Strongsville, OH 44136
David R
Job Details: 12/21/2022
"Replaced control panel. Good, reset time. Good. Op Test Ok."
We serviced a
WHIRLPOOL RANGE
Model WFE525S0js0
Near Cleveland, OH 44113
Corina B
Job Details: 12/21/2022
"CC that the cooktop light. Confirmed. Found error code f3e0. F 3e0 Oven sensor opened Oven sensor shorted Bake/Broil range over temperature Clean range over temperature. Checked the sensor 1080 ohms, bake and broil good. Will need a control. Cust is installing part. Advised cust if there is a core we will pick up or they can mail it back. ; ordrng 1 W11544349 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Brooklyn Heights, OH 44131
Corina B
Job Details: 12/21/2022
CC that the unit will not finish a cycle. Confirmed. Found the drain pump humming. Replaced the drain pump from surplus t/s. Started a rinse and spin. Opt test ok ; ordrng 1 WPW10581874 (Drain pump)
We serviced a
WHIRLPOOL WALL OVEN
Model GSC308PJS4
Near Solon, OH 44139
Jason N
Job Details: 12/21/2022
"Cc unit code f2e1 displays and fan is making a loud noise when running a bake cycleRan bake test cycle, confirmed cooling fan is very loud, will need replaced. Verified fault code f2e1 for keypad disconnected. Keypad (8300550) is discontinued. Unable to repair unit."
We serviced a
KITCHENAID COOKTOP ELE
Model KCGS356ESS00
Near Garfield Heights, OH 44128
Joe O
Job Details: 12/21/2022
Cc: simmer not workingAttempted to adjust simmer on center burner. Could not get unit to adjust. Needs valve and burner headBurner head out of stock. Office to reschedule ; ordrng 1 W11246817 (valve-brnr) and 1 W10811599 (burnr-head)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Windham, OH 44288
Brian M
Job Details: 12/21/2022
Replaced tub and lower components Ran test cycle OP Test Ok
We serviced a
KITCHENAID WALL OVEN
Model KODE500ESS00
Near Avon Lake, OH 44012
Angel
Job Details: 12/21/2022
"Replaced main boards, ui and temp sensors tested unit by preheating to 350* both ovens opt test ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT134TFDB00
Near Ravenna, OH 44266
Brian M
Job Details: 12/21/2022
Complaint of to warm Found unit to be at normal operation Could not duplicate an issue
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Shaker Heights, OH 44122
Joe O
Job Details: 12/21/2022
"Cc: convect fan not functioning, whining noiseRan test convect bake. Convect fan is functioning. Cooing fan is functioning. No abnormal noises p. Advised customer if noise comes back to try to get video to possibly assist. Unit functioning as designed. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Lakewood, OH 44107
Manny
Job Details: 12/21/2022
"Cc unit broke the belt, verified and belt is off the pulley, and pulley spline is broken, replaced cam and belt ran diagnostics and F0E5 for off balance load ran test cycle good operation let customer know about the off balance load and advise no to over load the unit as the same thing can happened again, opt test ok"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ0
Near Strongsville, OH 44149
Gabriel P
Job Details: 12/21/2022
"Replace door,opt test ok"
We serviced a
MAYTAG DRYER
Model MED7230HW2
Near Parma, OH 44130
David R
Job Details: 12/21/2022
Unit in garage for now. Riser is good. Old riser was broken from unit being dropped on delivery. Replaced feet. Good. Op Test Ok.
We serviced a
AMANA REFRIGERATOR
Model AFD2535DEB5
Near Strongsville, OH 44136
David R
Job Details: 12/21/2022
"Cc unit not making ice, ice build up in bin. Found icemaker not cycling correctly, double filling causing water to run out. Ordering icemaker.; ordrng 1 D7824706Q (Icemaker), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Seven Hills, OH 44131
Corina B
Job Details: 12/21/2022
CC that the unit valve is loud when dispensing water. Confirmed. Shut off valve is good. Will need a valve ; ordrng 1 W11482383 (Valve)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFHB2751TF5
Near Ashtabula, OH 44004
Dan H
Job Details: 12/21/2022
"Customer complaint that unit is not making ice, confirmed, ice maker is working valve is working, found service bulletin saying to reset control, reset control advised customer to monitor"
We serviced a
TAPPAN REFRIGERATOR
Model MRT18GREW0
Near Ashtabula, OH 44004
Dan H
Job Details: 12/21/2022
"Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 32 degrees , freezer section -14 degrees, unit needs new thermostat ; ordrng 1 5303305486 (Tstat), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
FRIGIDAIRE DBL WALL OVEN
Model FGET3065PFD
Near Conneaut, OH 44030
Dan H
Job Details: 12/21/2022
"Customer complaint that lower oven is not maintaining temperature, customer started bake for 375 degrees, oven heated up to 375 degrees, then dropped to 345 degrees and stayed, adjusted temperature offset, temperature is within range, op test good"
We serviced a
WHIRLPOOL OTR MICROWAVE
Model WMH31017HZ7
Near Solon, OH 44139
Jason N
Job Details: 12/21/2022
Cc unit fan turns on by itselfCustomer showed popCustomer stated the unit fan will turn on by itself when cooking on the range below. Pointed customer to the use and care guide regarding automatic cooling fan turn on when unit detects heat while using a cooktop below. Unit is working as designed.
We serviced a
GE DISHWASHER
Model GSD2300R20BB
Near Conneaut, OH 44030
Dan H
Job Details: 12/21/2022
"Customer complaint that unit is leaking, confirmed, found fill hose popped out of fill cup, reinstalled, op test good"
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Jefferson, OH 44047
Dan H
Job Details: 12/21/2022
"Customer complaint that unit is not starting, confirmed, found capacitor exploded, installed new capacitor , unit spins now but thats all it will do, Installed new control, op test good ; used 1 W11395618 (CAPACITOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ01
Near North Ridgeville, OH 44039
Angel
Job Details: 12/21/2022
Cc that unit was filling up the bottom of freezer with water. Verified and drain tube is clogged up so cleared out the p trap on back which was clogged up and steamed out all the ice by evaporator opt test ok.
We serviced a
WHIRLPOOL SXS REFRIGERATOR
Model ED2VHEXVQ01
Near South Euclid, OH 44121
Joe O
Job Details: 12/21/2022
"Cc: not making iceCustomer stated unit was not making ice, started making ice prior to arrival. Found temps in freezer at 2 degrees, ff at 39 degrees. Cycled ice maker, rakes sticking. Replaced ice maker. Cycled. Op test ok"
We serviced a
GE DRYER
Model DRSR495EG6WW
Near Kent, OH 44240
Brian M
Job Details: 12/21/2022
Installed slides OP Test Ok
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHB0
Near Seven Hills, OH 44131
Corina B
Job Details: 12/21/2022
"CC that they replaced the garbage disposal and forgot to knock out the hole. Dishwasher over filled and would not work. Started a cycle field started washing. Advised cust here is a float switch reading water in the pan, now has evaporated out. Opt test ok."
We serviced a
KITCHENAID RANGE
Model KFGG500ESS2
Near Fairview Park, OH 44126
Manny
Job Details: 12/21/2022
"Cc that temps are off again, verified and ran bake test to 350 with 2 different oven temps probe inside (one of left one on the right) and with my infrared thermometer, unit reached 350 and both probes reading, right side361 and left side 365, and with infrared 373, let the unit cycle 4 times and flame goes off around 362 on right probe and 366 on the left and comes back on when around 338 on right and 342 on left, spoke to BJ and he said temps are good and to advise the customer that I ran test with 2 different accurate probes and bot are reading around the same temperature, and advise o calibrated more if the customer wants it hotter than that, calibrated unit to +20 and ran bake to 350. temps on left probe 369 and temp on right 365 flame goes off, when temp around 345 on both probes flame comes back on, at this time unit is working properly and heating up to temperature set, advise customer to bake a batch of cookies but to make sure that she let the oven preheat for an extra 10 to 20 minutes since the unit looses temperature when the door is open. And if temps are still off to give us a call and well take another look, Opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHB0
Near Cleveland Heights, OH 44118
Joe O
Job Details: 12/21/2022
"Cc: not drainingChecked voltage at pump, only receiving 20v. Checked voltage at control, still not getting 120v. Needs controlAdvised customer of supply line leak(took pic) leaking at crimp on stainless line.Customer does not want to repair at this time; ordrng 1 W11225084 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Streetsboro, OH 44241
Brian M
Job Details: 12/21/2022
Cc of noise Found noise to be a vibration Adjusted fridge noise stopped
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Lorain, OH 44053
Marie V
Job Details: 12/21/2022
"Cc that the unit is not agitating or spinning. Ran diag found error code F7e1 speed sensor fault , f7e7 motor unable to reach target rpm. Found belt off and cam was broken. Replaced cam. Tested unit. Pass. Ran calibration. Op test ok; used 1 W10721967 (PULLEY) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Perry, OH 44081
Dan H
Job Details: 12/21/2022
"Customer complaint that timer is not moving, timer motor is not running, timer motor is receiving 120vac , unit needs new timer; ordrng 1 WPW10185992 (Timer)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Painesville, OH 44077
Dan H
Job Details: 12/21/2022
"Customer complaint that unit is leaking, confirmed, found pin hole leak in water line, removed leaking portion of line and reinstalled, op test good"
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near North Royalton, OH 44133
Gabriel P
Job Details: 12/21/2022
I try alot of different things to make rattling sound go away and still makes it also spoke to bj and he said replace blower and use duct tape around venting did that and still rattling senio tech advise for a second set of eyes ; schdld next appmnt for 12/27 TUE !
We serviced a
WHIRLPOOL DRYER
Model WED5100HW2
Near Mentor, OH 44060
Dan H
Job Details: 12/21/2022
"Customer complaint that unit is not starting, confirmed, no buttons on user interface responding, reset control, buttons working now, started normal dry cycle, unit started and heated, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44106
Jason N
Job Details: 12/21/2022
"Cc unit not coolingCustomer stated unit cooling for a day then stopped again. Checked pressures, low order reading 0 psi, high side reading 220psi. No frost pattern on evaporator, possible restriction in system. Recovered refrigerant, purged system with nitrogen on both high and low sides. Pulled vacuum on system to 28 in/hg. Recharged system with 4.27oz of r134a. Low side stable at 2 psi. Good frost pattern starting on evaporator. Advised customer to allow 24 hrs for unit to return to desired temperatures."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Middleburg Heights, OH 44130
David R
Job Details: 12/21/2022
"Replaced heater. Ran diagnostics, heater turned on at end. Advised customer of using rinse aid and heated dry option for Maximum heat time to unit and best drying for unit. Op Test Ok ."
We serviced a
KITCHENAID REFRIGERATOR
Model KUID308ESS2
Near Independence, OH 44131
Corina B
Job Details: 12/21/2022
"CC that the cap is not going on, cubes are a different size. Confirmed. Found the cap threads worn. Will need a new cap. Found the drain slow. Drain hose is kinked. Advised cust have a plumber install a new drain hose. Cust can install part ; ordrng 1 W11023835 (Drain cap)"
We serviced a
GE DISHWASHER
Model GDT695SSJ5SS
Near North Ridgeville, OH 44039
Angel
Job Details: 12/21/2022
Replaced diverter tested unit and no more leaks opt test ok.
We serviced a
GE REFRIGERATOR
Model PFSSNJWASS
Near Aurora, OH 44202
Brian M
Job Details: 12/21/2022
Cc unit not cooling Found unit running and cooling properly at this time Advised it may be a control issue quoted ; ordrng 1 WR55X10956 (control board asm) and 1 SHIPPING (shipping and handling)
We serviced a
WHIRLPOOL RANGE
Model WFE530C0EW0
Near Berea, OH 44017
David R
Job Details: 12/21/2022
"Cc unit lock key is displayed. Advised customer to lock/unlock hold start button for 3 secs. Good. Tested bake, 350. Good. Op Test Ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Willoughby, OH 44094
Dan H
Job Details: 12/21/2022
"Customer complaint that unit is not starting, ran diagnostics no error codes found, started normal wash cycle, unit filled and began washing, unit drains and spins, unit is operating as designed"
We serviced a
AMANA WASHER
Model NTW4516FW2
Near North Olmsted, OH 44070
Manny
Job Details: 12/21/2022
"Cc unit not unlocking some times, verified and ran diagnostics and found code F1E2 for motor control issues,f7e6 for motor issues and f1e1 for main control issues, ran tech sheet test and capacitor out of range and control status LED on solid. Ordering control and capacitor.; ordrng 1 W11170317 (cntrl-elec) and 1 W11428524 (Capacitor)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Cleveland, OH 44121
Joe O
Job Details: 12/21/2022
Cc: not drainingFound punch left in garbage disposal. Knocked out punch. Canceled cycled. Unit draining. Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Chesterland, OH 44026
Jason N
Job Details: 12/21/2022
"Cc unit clicking while agitatingRan diagnostics, no codes stored. Ran auto test cycle, heard slightly clicking noise during agitation. Found several coins stuck in the side of the washplate. Removed and retested. No abnormal noise, all functions passed. Op test good."
We serviced a
WHIRLPOOL COMPACTOR
Model GC900QPPQ6
Near Independence, OH 44131
Corina B
Job Details: 12/21/2022
"CC that the unit will not come back up and is locked. Confirmed. Door is locked. Removed back panel, checked wires and switches. Plugged back in started working. Opt test ok"
We serviced a
WHIRLPOOL RANGE
Model GW397LXUS05
Near Westlake, OH 44145
Gabriel P
Job Details: 12/21/2022
"Found poor gas pressure giving estimate on regulator customer will not fix; ordrng 1 WP7501P232-60 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW0
Near Brook Park, OH 44142
Angel
Job Details: 12/21/2022
Cc that unit was not starting. Verified and you would push the start button button could not feel it clicking so unplugged unit and removed switch and reinstalled tested unit again and it start up every time had the customer test it herself and it was functioning and should looks like the switch was not on properly causing it not to start opt test ok. Also recommended customer to switch her vent to a semi rigid or a rigid vent customer has a foil one installed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKB0
Near Westlake, OH 44145
Gabriel P
Job Details: 12/21/2022
Ran unit no leak Call whirlpool they said for customer to show pictures of inside unit when is leaking to see if it has lots of suds cause it seems to be leaking after and hour but not from beginning 7735320576 spoke to tj I also spoke to bj but we cant figure out what it could be
We serviced a
WHIRLPOOL DRYER
Model WED5100HC3
Near Olmsted Falls, OH 44138
Manny
Job Details: 12/21/2022
"Cc unit making noise, verified and loud noise coming from the blower area, took apart and noticed wheel is cracked, and unit has no legs installed causing the cabinet to bowed in and wheel grinding, unit needs legs and wheel.; ordrng 4 W11444912 (Leveling feet)s and 1 WP697772 (blower wheel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Cleveland, OH 44109
David R
Job Details: 12/21/2022
"Replaced icemaker, did test. Twist and called for water. Good. Op Test Ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Bedford, OH 44146
Corina B
Job Details: 12/21/2022
"CC that the unit is running a long time. Fz 0* ff 37*-40*. No food in freezer and not a lot in ff. The evaporator cover is good. Unit was in a defrost, when arriving. Waited until it came out of a defrost, noises are normal. Working as designed. Opt test ok."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/21/2022
Installed harness could not test due to outlet not fixed yet
We serviced a
GE OTR MICROWAVE
Model JEM31GA002
Near Mentor, OH 44060
Jason N
Job Details: 12/21/2022
"Installed magnetron. Ran heat test with water for 1 min. Water hot at the end, no unusual smells from unit. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDZ02
Near Lyndhurst, OH 44124
Joe O
Job Details: 12/21/2022
Installed switch. Op test ok
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Brecksville, OH 44141
Angel
Job Details: 12/21/2022
Cc that unit was not agitating it was skipping to the rinse and spin. Ran diagnostics and no error codes tried doing a manual agitation and and spin and it wouldnt looked underneath and everything looked good but did notice that the shifter plug was a little loose and cam was not locked in place all the way so I secured the plug correctly and cam locked in place tested unit in a auto test and passed also had customer fill unit with clothes to test it and it started filling and washing as should opt test ok.
We serviced a
GE WASHER
Model GTW460ASJAWW
Near Eastlake, OH 44095
Jason N
Job Details: 12/21/2022
"Cc unit clicking and not finishing cyclesRan diagnostics, found code 9 for lid lock redundancy. Lid lock is not functional, will need lid lock service kit. ; ordrng 1 WH08X32697 (Lid lock kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Painesville, OH 44077
Dan H
Job Details: 12/21/2022
"Customer complaint of noise, entered service mode, turned on air damper, evaporator fan, compressor, condenser fan and defrost heater , no unusual noises heard, unit is operating as designed"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Cleveland, OH 44105
Manny
Job Details: 12/21/2022
"Replaced contend latch, ran auto test and opt test ok took core for return"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maple Heights, OH 44137
Corina B
Job Details: 12/21/2022
"CC that the right door is sagging, ice makers are not working. Confirmed. Upper ice maker is working. Right door sagging and freezer ice maker not working. Removed the door checked the door for cracks, no visible cracks. Will need a hinge. Lower ice maker cycled no water coming out, checked the fill tube no sign of a frozen tube. The ui lights are dim. Will need a new valve, hinge, ui, and control. ; ordrng 1 W11167119 (Hinge) and 1 W10865826 (Valve) and 1 W11129435 (Valve) and 1 W11238340 (Fill tube) and 1 W11387384 (Ui) and 1 WPW10675033 (Main control)"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Chagrin Falls, OH 44023
Brian M
Job Details: 12/21/2022
Replaced latch OP Test Ok
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDB09
Near Gates Mills, OH 44040
Joe O
Job Details: 12/21/2022
"Cc: gasket falling off, drawer fallingFound gasket not seated correctly, reseated gasket. Found deli drawer falling. Checked holder. Found holder cracked. Advised customer warranty does not cover shelving. ; ordrng 1 W10861519 (holder)"
We serviced a
MAYTAG OTR MICROWAVE
Model MMV1175JZ0
Near Elyria, OH 44035
Gabriel P
Job Details: 12/21/2022
Found issue with high side it needs the magnetron capacitor and diode ordering but magnetron is out of stock office reach customer when part is found pls ; ordrng 1 W10850446 (Capacitor) and 1 W11256462 (Diode) and 1 W11391712 (Magnetron)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM01
Near North Ridgeville, OH 44039
David R
Job Details: 12/21/2022
"Replaced icemaker. Cycled power to use. Let unit run test 59, then ran test and called for water. Fans are good, sensor to icemaker good. Give time for ice to drop. Op Test Ok"
We serviced a
GE REFRIGERATOR
Model GSL25IGXBLS
Near Sheffield Lake, OH 44054
Marie V
Job Details: 12/21/2022
"Cc that the unit is freezing food in fresh food section and that the ice maker gets a ball of ice every so often. Verify damper is missing a part in it. Also will need water valve. Cust does not wants to do water valve also will see if cam get the part and install himself. Cust will call us back if they want to continue. ; ordrng 1 WR13X10988 (Damper) and 1 WR57X33326 (Valve), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM0
Near Avon Lake, OH 44012
Marie V
Job Details: 12/21/2022
"Cc that the unit is not working now but it left the detergent at the bottom and lately was not drying. Also not draining the water out, and that theres a smell like plastic. Confirmed unit not working also the smell comes from board. Took panel off and found that wires to unit are burned and control it also has a burn in it. Showed cust. Leaning more towards buying new. ; ordrng 1 W10482988 (Control) and 1 WPW10612062 (Harness), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL STACK W/D
Model LTE5243DT3
Near Cleveland, OH 44114
Marie V
Job Details: 12/21/2022
"When arrived trying to find part. Maintenance guys showed me some parts but not the latch I need. Called office. I have to reschedule, ; ordrng 1 WP3355806 (Latch)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near North Olmsted, OH 44070
Marie V
Job Details: 12/21/2022
"Cc that unit stopped at spin and light is flashing. When arrived it was same way . Like if it was paused. Press start unit finished cycled. Ran diag, no error codes. Asked cust if had off balance they said yes a comforter. Explain if goes off balance unit will not finish the cycle . Next step is rearrange clothes and ran rinse and spin for continue the cycle by pressing start. Ran calibration and verify unit underneath. All good. Verify latch is good as well. Explain cust if this keeps happening , recommended replacing control. ; ordrng 1 W11116590 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Painesville, OH 44077
Dan H
Job Details: 12/21/2022
"Installed new glass cooktop, op test good"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM01
Near Cleveland, OH 44105
Manny
Job Details: 12/21/2022
"Replaced hinge and switch, opt test ok"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Gates Mills, OH 44040
Joe O
Job Details: 12/21/2022
Cc: squealingFound rollers squealing and worn. Needs dryer repair kit. Installed dryer repair kit. Tested. Op test ok ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL COOKTOP ELE
Model WCE55US0HB01
Near Bedford, OH 44146
Brian M
Job Details: 12/21/2022
Part was damaged in transit ; ordrng 1 W11120971 (cooktop)
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Mentor, OH 44060
Corina B
Job Details: 12/21/2022
Replaced the harness. Ran a calibration. Started a quick wash. Opt test ok
We serviced a
GE DISHWASHER
Model GDF520PGJ4CC
Near Oberlin, OH 44074
David R
Job Details: 12/21/2022
"Wrong part sent out, wrong part number put in for UI control, received UI console. Reordering the UI control board ; ordrng 1 WD21X32003 (UI control board)"
We serviced a
KITCHENAID DISHWASHER
Model KUDS03STSS0
Near Westlake, OH 44145
Marie V
Job Details: 12/21/2022
"Replaced springs, link, defflector , gasket, vent and dispenser. Tested unit. No leaks. Door now is good not dropping. Showed cust. Op test ok"
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569VEM4
Near Mentor, OH 44060
Jason N
Job Details: 12/21/2022
"Cc unit display not working, unit not coolingFound display board lighting up when pressing any button. Unit will need main control board replaced. ; ordrng 1 WPW10312695 (Main control)"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near North Ridgeville, OH 44039
Marie V
Job Details: 12/21/2022
"Cc that the unit was shaking a lot amd now does not wants to operate. Confirmed. Unit goes from sense to done. Heard motor spinning. Tilted unit found cover had come off unit, also belt was off and theres oil on parts. Gearcase is leaking. Unit will need gearcase, can, shifter, motor, actuator, impeller and belt. Office will contact once they have eta on the part; ordrng 1 W11510461 (Wash plate) and 1 W11449840 (Gearcase) and 1 W10721967 (Cam) and 1 W11481722 (Actuator) and 1 W11026785 (Motor) and 1 W11239857 (Belt)"
We serviced a
MAYTAG WASHER
Model WTW4955HW1
Near Perry, OH 44081
Jason N
Job Details: 12/21/2022
"Cc unit not working/making noiseRan diagnostics, no codes stored. Ran auto test cycle, found washplate spinning in spin cycle, drive hub is worn. Replaced drive hub using truck stock part. Reran auto test and calibration. All functions passed, op test good. ; used 1 W10528947 (HUB) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS26R4CB5
Near Chesterland, OH 44026
Jason N
Job Details: 12/20/2022
"Cc unit not cooling Found no airflow to either section. Evaporator cover is frosted over. Pulled evaporator cover, checked bimetal continuity, reading closed. Ran force defrost, heater did not turn on. Checked heater resistance, heater is reading open. Unit needs defrost heater element replaced. ; ordrng 1 5303918255 (Defrost heater)"
We serviced a
WHIRLPOOL WASHER
Model WTW8240YW0
Near Eastlake, OH 44095
Corina B
Job Details: 12/20/2022
"CC that there is a fault code of uL. Confirmed. Found the bearings are worn. Will need the bearings, rps sensor, did advised cust if the basket is seized to the bearings would need to order additional parts. Cust does not want to repair. ; ordrng 1 W10435302 (Bearings) and 1 WPW10178988 (Rps sensor), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, OH 44135
Manny
Job Details: 12/20/2022
"Cc unit not cooling verified and unit pulling 0.54 amps, unit has low refrigerant, pressure tested with nitrogen to check for leaks before ordering parts and no leaks detected, unit under 60 months for cfc parts and labor, ordering compressor and evap.; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s"
We serviced a
GE DISHWASHER
Model GDF630PGM0BB
Near Chardon, OH 44024
Joe O
Job Details: 12/20/2022
"Cc: not powering onCustomer stated unit was turning itself on intermittently, then stopped working all together. Cycled power to unit. Found ui powered back up. Needs controlCustomer does not want to repair at this time ; ordrng 1 WD21X26186 (Control), used 1 SHIPPING (shipping and handling) from stock"
We serviced a
MAYTAG WALL OVEN
Model CWE4800ACE
Near Chardon, OH 44024
Joe O
Job Details: 12/20/2022
Cc: not heatingFound unit is receiving proper power. Tested voltage out from control. Not getting proper power to elements. Needs controlClock shows discontinued ; ordrng 1 74001404 (clock(discontinued))
We serviced a
MAYTAG DRYER
Model MGD4500MW1
Near Lorain, OH 44052
Gabriel P
Job Details: 12/20/2022
"Found ignitor open replace,opt test ok"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Sheffield Lake, OH 44054
Marie V
Job Details: 12/20/2022
"Cc unit is not draining. Confirmed, press cancel and heard a pressure going at the sink. Found plug for disposal was clogged up with debris. Corrected issue. Ran diag,. Pass. Op test ok"
We serviced a
JENN-AIR BEVERAGE CENTER
Model JUBFR242HL01
Near Westlake, OH 44145
Marie V
Job Details: 12/20/2022
"When arrived cust verify door, but when removed plastic cover we found 2 dents on door. Took pics. Reordering door. ; ordrng 1 W11360697 (Door)"
We serviced a
WHIRLPOOL DRYER
Model LGB6000KQ1
Near Lakewood, OH 44107
Marie V
Job Details: 12/20/2022
Cc that unit smells like gas. Confirmed. Found ignitor has shorted to ground. Replaced ignitor tested several times. Op test ok
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near Burton, OH 44021
Brian M
Job Details: 12/20/2022
Cc of door not unlocking Found unit to have clogged drain filter Removed clog OP Test Ok
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS05
Near Windham, OH 44288
Brian M
Job Details: 12/20/2022
Cc of fluctuations of temp In both upper and lower oven Found possibly the control not sensing properly Advised on control and temp probes ; ordrng 2 WP7430P044-60 (Oven sensor)s and 1 W11594156 (Control)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Amherst, OH 44001
Angel
Job Details: 12/20/2022
Replaced tub tested unit to make sure there were no leaks opt test ok.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Strongsville, OH 44149
David R
Job Details: 12/20/2022
Replaced control and UI. Ran test 51/52. All components working. Good. Op Test Ok.
We serviced a
KITCHENAID RANGE
Model KFEG500ESS4
Near Chagrin Falls, OH 44022
Jason N
Job Details: 12/20/2022
"Cc unit oven not working properlyCustomer stated the convect bake is not working properly. Ran convect bake test to 350 degrees. Unit preheated properly, convect fan is turning on. Recorded average temperature of 338 degrees. Calibrated temperature +10 degrees. Advised customer that use and cage guide recommends setting rack positions at 2 and 5 for best results for convect bake. Unit is working as designed. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSF26C2EXF01
Near Chagrin Falls, OH 44023
Jason N
Job Details: 12/20/2022
Installed control board. Op test good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Aurora, OH 44202
Jason N
Job Details: 12/20/2022
"Cc unit not dispensing or making icePulled ice container, found 2 large ice chunks of fused ice, removed. Ran manual ice maker cycle test, ice maker cycled properly and filled with water. Reinstalled ice container and ran ice dispense test. Ice dispense test good. Op test good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Highland Heights, OH 44143
Corina B
Job Details: 12/20/2022
"Replaced the ui and main control kit. Brought core back for return. Steamed out the ice bin, bin would not come out. Opt test ok ; used 1 SHIPPING (shipping and handling) from stock"