Near Avon Lake, OH 44012
Corina B
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW8500DW5 CC that there is a smell as soon as you start the machine. Started a cycle could not duplicate the smell. Advised cust to do a clean washer with afresh or white vinegar every 1 month a 1 1/2 months. Optest ok.
Near Parma, OH 44134
David R
Job Details: 01/10/2020
RANGE WHIRLPOOL WEG750H0HZ0 "Replaced parts, tested at 350. Cycled, op test ok"
Near Lakewood, OH 44107
Corina B
Job Details: 01/10/2020
DISHWASHER KITCHENAID KUDS30IXBL4 Replaced the ui. Ran a calibration. Optest ok.
Near Westlake, OH 44145
Corina B
Job Details: 01/10/2020
DRYER WHIRLPOOL WGD8500DW Replaced the control and thermistor. Brought core back for return. Optest ok.
Near Brook Park, OH 44142
Corina B
Job Details: 01/10/2020
WASHER GE GTWN4450M1WS CC that there is a loud noise I. The spin cycle. Found the bearings are worn. Will need a new gearcase.
Near Strongsville, OH 44136
Corina B
Job Details: 01/10/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced the tub, hinges and inner door. Optest ok"
Near Seven Hills, OH 44131
Corey L.
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Replaced im, op test good"
Near Parkman Township, OH 44231
Brian M
Job Details: 01/10/2020
REFRIGERATOR GE DFE29JSDASS Installed fan and installed software OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Painesville Township, OH 44077
Joe O
Job Details: 01/10/2020
REFRIGERATOR WHIRLPOOL WRF532SMBM01 Installed bi metal. advised customer to allow 24 hrs for temps to adjust. Op test ok
Near Cleveland, OH 44105
Corey L.
Job Details: 01/10/2020
WASHER AMANA NTW4516FW3 "Customer complaint washer not finishing cycles started cycle came back to switch to dryer and it was blinking sensing, ran diagnostics no faults, started normal wash cycle, unit filled and advanced to wash, unit had been paused, unit is operating as desi
Near Strongsville, OH 44149
Corina B
Job Details: 01/10/2020
WASHER WHIRLPOOL WTW4800XQ4 CC that there is a noise when agitating. Found the cam is worn. Will need a new cam. Replaced the cam from t/s. Ran a calibration. Started a normal cycle. Optest ok; used 1 W10721967 (PULLEY 3670) from stock
Near Mentor, OH 44060
Jeff M
Job Details: 01/09/2020
WASHER MAYTAG MVWB880BW0 I got the rotor off pulled the tub out. Remove the shaft I remove the lower bearing I could not remove the upper bearing after 30 minutes of beating on the bearing i noticing the collar that the upper bearing is Pressed in to is damage from beating it wi
Near Cleveland Heights, OH 44106
Jeff M
Job Details: 01/09/2020
REFRIGERATOR KENMORE 106.5176251 "The auger motor is not receiving power estimate only; ordrng 1 WPW10743957 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Madison, OH 44057
Arthur V
Job Details: 01/09/2020
REFRIGERATOR KENMORE 25360509411 "Found unit leaking from drain in fresh food compartment. No blockages anywhere causing issue (all clear). Called techline talked to Eric. Unit needs ferrule extension. ; ordrng 1 A04520001 (ferrule), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near WILOUGHBY HLS, OH 44094
Jeff M
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ I plug the unit in the compressor kicked on sounded normal. I walked around the store for about 15-20 minutes came back the unit is working just fine.
Near Lorain, OH 44053
Gabriel P
Job Details: 01/09/2020
RANGE WHIRLPOOL MGR5730BDW "Replace burner and igniter,opt test ok"
Near Elyria, OH 44074
David R
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc of handle, light, noise. Light in Fz and top cabinet lights out. Loud Noise coming from damper and fan in Fz. Ordering fan, damper, light module, control.; ordrng 2 W11205083 (module)s and 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap) and 1 WP
Near Cleveland, OH 44110
Jeff M
Job Details: 01/09/2020
DRYER WHIRLPOOL WED5000DW2 The drum was not tumbling I hit the start button with the drama little bit and it was freed. Cannot find an issue unit tested good
Near Cleveland, OH 44119
Jeff M
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed new part unit op tested failed. I started taking apart all the water tubing trying to find a blockage. There is no blockage the water pressure is so high it’s not allowing the main valve to open. Customer needs a regulator and a plumber
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit not draining Found debris in drain pump area cleared and replaced pump Ran test cycle OP TEST OK
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
WASHER AMANA NFW5800HW0 Cc unit not starting Found unit to be locked out Reset power to unit and ran diagnostics no errors ran auto test OP TEST OK
Near Highland Heights, OH 44143
Jason N
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cc unit not drainingRan diagnostics, found codes 8-2 for drain pump electrical problem, 6-4 for float switch open. Ran cancel drain, pump only humming. Removed pump, found glass stuck behind impeller, could not remove. Replaced drain pump with customer s
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
WASHER MAYTAG MHW6630HC0 Cc of long fill Ran diagnostics found error for long fill Found water not entering correctly Replaced valves ran auto test OP TEST OK
Near North Madison, OH 44057
Arthur V
Job Details: 01/09/2020
REFRIGERATOR FRIGIDAIRE LFHT1831QP1 Found gasket not needed. Found leak coming from drain tube at top of fresh food area (see pics ). Small gap in seal needs a washer to lift door slightly. Cleared blockage. Op test good. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Brooklyn, OH 44144
Corina B
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM CC that the Fz door will not close. Found a pierce of styrofoam under the freezer door. Door closing properly. Optest ok.
Near Concord Township, OH 44077
Arthur V
Job Details: 01/09/2020
WASHER MAYTAG MFW9700SB0 "Found hole in bellows. Customer very interested in purchasing part on his own. I explained there is no part warrenty if he buys the part. Needs bellows. ; ordrng 1 WP8182119 (bellow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Walton Hills, OH 44146
Jason N
Job Details: 01/09/2020
DRYER MAYTAG MGDC465HW0 "Cc unit does not heatRan op test on unit, no gas to connect for proper test. Found gas coils not functioning, power to coils good at 118v. Unit needs gas coils.; ordrng 1 WPW10328463 (coil-valve)"
Near Richmond Heights, OH 44143
Dan H
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that deli drawer fell out, no damage to drawer or track, reinstalled, op test good"
Near Mayfield Heights, OH 44124
Joe O
Job Details: 01/09/2020
REFRIGERATOR MAYTAG MTF2156GEB Installed gasket. Adjusted door shim. Op test ok
Near Westlake, OH 44145
Corey L.
Job Details: 01/09/2020
DISHWASHER KITCHENAID KUDS03FTSS2 "Customer complaint dishwasher not dissolving detergent and has not cleaned, started light cycle without running water in sink, water temp was 80, advised to run hot water in sink, customer stated it did not make the washing sound like that in a while ref
Near South Euclid, OH 44121
Joe O
Job Details: 01/09/2020
DRYER WHIRLPOOL NGD4655EW2 Found loose connection on flame sensor. Reconnected flame sensor. Ran test cycle. Op test ok
Near Mayfield Heights, OH 44124
Jason N
Job Details: 01/09/2020
WASHER MAYTAG A9700 Cc unit off balance and hose came offCustomer stated it went off balance on her one time and it started leaking water from underneath. Confirmed drain hose had come undone from tub. Cut back hose slightly to get to better rubber. Reattached using larger h
Near Shaker Heights, OH 44120
Joe O
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFC302ESS00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.0oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
Near Concord Township, OH 44077
Arthur V
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW6500WW1 Found unit needs drain pump. Unit is 10 years old and customer wants to purchase new.
Near Cleveland, OH 44106
Dan H
Job Details: 01/09/2020
DRYER AMANA NED4655EW "Customer complaint of loud humming noise, customer started timed dry cycle, noise is normal, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replac
Near Parma, OH 44129
Corina B
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW4816FW2 Replaced the latch and strike. Ran a calibration. Optest ok.
Near Strongsville, OH 44136
David R
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Damaged water line. Ordering reservoir; ordrng 1 W10657242 (reservoir)
Near Cleveland, OH 44113
Dan H
Job Details: 01/09/2020
WASHER FRIGIDAIRE FAFW3801LW5 "Customer complaint that unit is not draining, confirmed, cleared drain pump filter, op test good"
Near Broadview Heights, OH 44147
David R
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FC3 Cc of OFB code, found off balance and overload error code. Customer said code only comes up sometimes when doing towels. Advised on using correct cycle depending on what kind of load putting in and also making sure items are spread out evenly in washer. M
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 01/09/2020
DRYER MAYTAG MEDC200XW1 "Customer complaint dryer was hot to the touch, confirmed found heating element was shorted to cabinet, ordered timer to fix but needed element, did not charge for part, changed element with ts element, op test good; used 1 279838 (ELEMENT) from stock"
Near North Olmsted, OH 44070
Corina B
Job Details: 01/09/2020
DRYER MAYTAG MGDB765FW0 "Cc that the dryer is not drying properly and not making the touch noises. Turned on a timed dry and checked the vent outside. Found airflow good. Temperature is good. Took front lower panel off and checked igniter and gas valves. Good. Checked moisture s
Near MIDDLEBRG HTS, OH 44130
Corey L.
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint top of ff lights are out and there is this faint sound while running, sound was refrigerant running through lines and could barely be heard adcvised this is normal, found frz light failed as well as ff ceiling lights, cycled power to u
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 01/09/2020
REFRIGERATOR MAYTAG MFI2269VEW1 "Replaced ice maker, op test good"
Near Willoughby, OH 44094
Jeff M
Job Details: 01/09/2020
WASHER WHIRLPOOL WFW6620HC0 The unit is leaking because there’s a hole in the gasket. The inner door appears to have some massive gouges.; ordrng 1 W11314648 (bellow) and 1 W11316777 (INNER DOOR )
Near Cleveland, OH 44135
Corina B
Job Details: 01/09/2020
WASHER MAYTAG MVWB765FW3 "Cc that unit does not spin out clothes. When on drain and spin goes from 18 minutes to 3 minutes. F0E3 overload. Ran calibration. Advised customer to use 1-2 tablespoons of HE detergent and 6-8 bath towels equals a full load. Ran a rinse and spin with cl
Near Strongsville, OH 44136
Corey L.
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Customer complaint fridge is loud, unit was not plugged in, plugged unit in fans and compressor started, unit is operating as designed"
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
DRYER MAYTAG MEDX655DW1 Installed bulkhead motor blower and wheel Ran test cycle OP TEST OK
Near Cleveland, OH 44111
Dan H
Job Details: 01/09/2020
WASHER MAYTAG MVWX655DW1 "Customer complaint of grinding noise during agitation, found pulley loose and hitting shield, no damage, applied lock tight and tightened, op test good"
Near Cleveland, OH 44111
Dan H
Job Details: 01/09/2020
WASHER MAYTAG LAV3600AWW "Customer complaint that unit is walking all over the place, customer has 3 shirts and a sock as load(see pic), unit somehow jumped up onto fatigue mat in front over sink, continued spin cycle and recorded, unit did not walk, repeated with wet load, un
Near Moreland Hills, OH 44022
Jason N
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 "Cc unit ice dispense not workingTested ice dispense, ice dispense is good. Customer stated it was making a whirling sound and nothing coming out. Advised that clumping may occur in the bin, if not using a lot of ice, and to remove bin, shake the ice up a
Near Mentor, OH 44060
Arthur V
Job Details: 01/09/2020
WASHER WHIRLPOOL GHW9250MT2 Upon arrival customer informed me that unit was filling with water without being on. Needs water valve. Also stack unit. Dryer has to be removed need second man. Full size units. Talked to BJ. (Took pics) ; ordrng 1 WP8181694 (valve)
Near Streetsboro, OH 44241
Brian M
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL 665.12789K310 Cc of leak Ran several wash cycles test Found tons of suds in tub with out adding soap Could not get unit to leak Placed water mat down and advised customer to watch Advised customer that it may have leaked out soapy water due to over sudsing Advised to
Near Strongsville, OH 44149
Corey L.
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced wire harness, op test good, ice box fan is now operating fan not needed"
Near Parma, OH 44129
Dan H
Job Details: 01/09/2020
DRYER WHIRLPOOL WGD75HEFW0 "Customer complaint of loud noise, confirmed, confirmed, found blower wheel housing cover loose, tightened, op test good"
Near Independence, OH 44131
Dan H
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT351SFYW00 "Customer complaint that unit is not cooling properly, Freezer section temperature at 2 degrees, fresh food section temperature at 54 degrees, evaporator fan is not running, evaporator fan is receiving 120vac, installed new evaporator fan motor, op tes
Near University Heights, OH 44118
Joe O
Job Details: 01/09/2020
DISHWASHER KITCHENAID KUDL02IRBS2 Installed dispenser. Ran test cycle. Op test ok
Near Brimfield Township, OH 44240
Brian M
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WTW4816FW2 Complaint unit not working Found unit to be functioning but the water valve was clogged with sediment Replaced valve OP TEST OK ; used 1 W11210459 (VALVE) from stock
Near Bainbridge Township, OH 44023
Jason N
Job Details: 01/09/2020
RANGE GE JT955SOK3SS "Cc unit making rattling noise when using convectFound convect fan blade wobbling on shaft, retainer nut had come off and fell inside oven. Straightened a few fan fins that were bent, reattached retainer nut. Ran convect bake test, op test good."
Near Auburn Township, OH 44023
Brian M
Job Details: 01/09/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Cc of no bake Or broil Found wire terminal block damaged Replaced using truck stock Ran test bake no good Found bake relay not activating Needs Control board ; ordrng 1 W11295998 (cntrl-elec), used 1 WPW10245259 (TERMINAL BLK RANGE) from stock"
Near Bay Village, OH 44140
Corina B
Job Details: 01/09/2020
RANGE WHIRLPOOL WFC310S0EW3 "CC that there is a fault code. Found f9e0 miswired. Checked the terminal block, correct power, checked the wires to the unit, wired correctly. Called t/l Andrew, jumped the red wires out. Checked power to bl and red on connector 2, 240 volts. Will need a
Near Beachwood, OH 44122
Joe O
Job Details: 01/09/2020
MICROWAVE WHIRLPOOL WMH31017AS2 "Cc: not heatingFound unit is receiving proper power. Tested power to mw relay, is closing when doors close. Open when powered on. Needs magnetron and diode.Customer does not want to repair at this time"
Near North Ridgeville, OH 44039
David R
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Cc of FZ Freezing up. Already had different company out here 3/4 times to replace gasket and steamed gasket multiple times. Saw gaps on gasket, steamed out all ice so customer could use fz and also steamed gasket to make it work as much as possible befor
Near Bainbridge Township, OH 44023
Brian M
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW6400SW1 Installed suspension Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/09/2020
RANGE WHIRLPOOL WFG505M0BS3 Found grease in between glass door oven told customer is a cosmetic issue, they will not repair opt test ok ask them to reach out whirlpool
Near South Russell, OH 44022
Jason N
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL GS6SHEXMB00 "Cc unit ice maker not workingChecked power in to ice maker, 0v, checked power in to optical board, good at 121v. Unit needs optical boards. Also advised customer that ice maker needs replaced as well, the plastic in the ice mold is flaking off. ; ordrng
Near Avon Lake, OH 44012
Gabriel P
Job Details: 01/09/2020
WASHER KENMORE 11044832200 Didn’t found any issue with unit but found motor little noisy but it pass test
Near North Ridgeville, OH 44039
Gabriel P
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Fridge was in the garage explain customer that the fridge will not work on garage unless is above 60 degrees or have a a heated garage,opt test ok"
Near Garfield Heights, OH 44125
Dan H
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that motor was loud and customer unplugged unit and now it says cooling off, turned cooling back on, compressor started, evaporator fan is running, condenser fan is running, frost pattern formed on evaporator , advised customer to al
Near Broadview Heights, OH 44147
Corey L.
Job Details: 01/09/2020
DISHWASHER WHIRLPOOL WDF520PADW7 "Customer complaint dishwasher not drying well, ran svc test, heater circuit passed, found rinse aid not being used, advised the plastic tubs will still have water on walls and the rinse aid will help wick water from dishes, left samples and instructed, u
Near Rocky River, OH 44116
Corina B
Job Details: 01/09/2020
WASHER MAYTAG MAH6500AWW "CC that the unit will not drain. Started a rinse and spin, unit drain. Cust started the water is coming into the tub when not using. Will need a water valve. ; ordrng 1 WP22003834 (water valv), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Near Conneaut, OH 44030
Arthur V
Job Details: 01/09/2020
WASHER MAYTAG MVWC565FW1 Customer complaint unit would finish cycle and door would still be locked. Replaced control and also replaced lid switch from truck stock. Ran a service test unit licking and unlocking properly Ran a drain and spin cycle lock working properly Took cor
Near Columbia Township, OH 44028
David R
Job Details: 01/09/2020
WASHER MAYTAG MHW5630HW0 "Cc unit moved across floor one time, didn’t happen again. Checked suspension rods, good. Pushed basket around by hand, did not move around a lot out of place. Took back and top off to make sure nothing was missing, good. Put unit on spin mode with heavy
Near Chardon, OH 44024
Jason N
Job Details: 01/09/2020
WASHER MAYTAG MHW5500FW0 "Cc dispenser drawer broken Installed dispenser drawer, op test no good. Drawer does not slide easily, housing is warped, that’s why drawer broke. Unit needs housing. ; ordrng 1 W10575334 (disp.drawer assy)"
Near Grafton, OH 44044
David R
Job Details: 01/09/2020
DRYER WHIRLPOOL WED4850HW0 "Customer had POP. Found bad door switch, broken off and missing. Ordering door switch.Put on cancellation list.; ordrng 2 WPW10569603 (switch-dor)s"
Near North Royalton, OH 44133
Corey L.
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced filter head, op test no good, good flow using bypass cap still, installed new filter customer had, op test good, customer has been able to exchange filters at Home Depot, leaning back towards a batch of bad filters is the issue, customer will tr
Near Chester Township, OH 44026
Jason N
Job Details: 01/09/2020
REFRIGERATOR KITCHENAID KRFF305ESS02 Installed new reservoir insulation and gasket strip. Op test good.
Near North Ridgeville, OH 44035
David R
Job Details: 01/09/2020
DRYER WHIRLPOOL WED6620HW0 "Replaced parts. Also lint trap was full outside house, cleared out. Tested, heated and cycled. Op test ok"
Near Willoughby, OH 44094
Jeff M
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW4816FW2 Lock failed. Installed new part unit op tested good ; used 1 W11307244 (DOOR LOCK) from stock
Near Maple Heights, OH 44137
Dan H
Job Details: 01/09/2020
WASHER WHIRLPOOL WTW4850HW1 "Customer complaint that unit will not go passed wash cycle, found drain hose laying on the floor, ran diagnostics found f8e1(long/no fill) error code, corrected drain hose unit filled and began washing, unit is operating as designed"
Near Kingsville, OH 44048
Arthur V
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF532SMBW01 Replaced control. Set code to 02. Op test good Took core for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Auburn Township, OH 44023
Brian M
Job Details: 01/09/2020
DISHWASHER KITCHENAID KDTM354DSS5 Cc of unit not starting Found UI dead Replaced panel Ran test cycle OP TEST OK Found power cord to be not in the best shape Advised on replacing it
Near Rocky River, OH 44116
Corina B
Job Details: 01/09/2020
REFRIGERATOR MAYTAG MZD2768GEB "CC that the unit is not cooling. Fz 18* ff 47* condenser and evap fans are running. Removed the evap cover, found a ball of ice at the top of the evap. Will need a new evap and drier. Evap is no longer available."
Near Mentor-on-the-Lake, OH 44060
Jeff M
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF560SEHV00 Installed new part unit op tested good
Near Rocky River, OH 44116
Corina B
Job Details: 01/09/2020
OTR MICROWAVE KITCHENAID KMHC319ESS3 CC that the unit does not turn on every time. Found the door switch not opening and closing. Replaced the door switches from t/s. Heated a cup of water. Optest ok ; used 1 W10450407 (XXX DO NOT RESTOCK XXX) from stock
Near Broadview Heights, OH 44147
Corey L.
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Customer complaint fridge is not closing by itself, confirmed unit leaning forward slightly, adjusted feet to give auto close, op test good"
Near Cleveland, OH 44128
Dan H
Job Details: 01/09/2020
WASHER MAYTAG MVWC565FW1 "Customer complaint that leaking, ran diagnostics no error codes found, ran manual test cycle, opened both valves, let tub fill, turned on drain pump , no leaks found, found water dripping from cold water supply valve, advised customer that they need a
Near Cleveland Heights, OH 44118
Corey L.
Job Details: 01/09/2020
REFRIGERATOR WHIRLPOOL WRF560SMYM "Customer complaint freezer not defrosting, found frost build up on frz ceiling and around fan, slides are good, gaskets checks pass, customer stated lots of food was in unit and here may have been something in the door it had been emptied for the tech, a
Near Rocky River, OH 44116
Corey L.
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KRFF305ESS00 "Replaced filter head, op test good"
Near Lakewood, OH 44107
Corina B
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Replaced the ice maker. Cycled ice maker. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Near Bay Village, OH 44140
Corey L.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint ice maker stopped working day before Christmas and for 4 days straight hen started making ice again, ice bin is full, im filled when first walking in kitchen, temps were 0 frz and 37 ff, unable to duplicate the problem, unit is operati
Near Cleveland, OH 44135
Corina B
Job Details: 01/08/2020
WASHER AMANA NTW4516FW3 CC that the unit does not wash. Found the drain hose on the ground. Advised the cust the drain hose has to be raised 39” or higher. Started a normal cycle. Optest ok
Near Cleveland, OH 44120
Corina B
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM04 CC that the ff is not cooling. 70 ff 12 Fz. Found the evap fan not running. Checked fan has 120 volts from control. Will need a new fan; ordrng 1 WPW10464673 (motor-evap)
Near Westlake, OH 44145
Corey L.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customer complaint fridge not cooling either compartment, confirmed, compressor not running, jumped using bench tester, compressor failed trips tester while humming trying to start, quoted for repair, WPW10143759 and W10309988, customer does not want rep
Near Eaton Township, OH 44028
Corey L.
Job Details: 01/08/2020
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint washer not operating, confirmed washer not responding to any selections, led on control is blinking .5 sec on and .5 sec off showing control is ok, replaced ui with part sent, op test no good, replaced control with control sent, op tes
Near Bay Village, OH 44140
Corey L.
Job Details: 01/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint right side door is bouncing on plastic cover over hinge, confirmed closure is missing under door to prevent door from opening too far, a chunky of plastic came off of door from hitting hinge so many times since install, needs new left
Near Berea, OH 44017
Corey L.
Job Details: 01/08/2020
DRYER WHIRLPOOL WGD4950HW0 "Customer complaint dryer smells like gas or something bad unable to use, found unit covered with model serial, confirmed bad smell was bleach burning off, after 2 minutes of heating opened door to smell very strong bleach eyes watered immediately, custom
Near Bay Village, OH 44140
Corey L.
Job Details: 01/08/2020
WASHER KENMORE 110.475326 "Customer complaint washer did not drain out water, confirmed, started drain cycle, unit locked and spun, could hear drain pump trying, quoted to clean possible obstruction plus price of the part if needed, ok, no obstructions found hose clear from standi
Near Middleburg Heights, OH 44130
Corey L.
Job Details: 01/08/2020
DRYER MAYTAG MEDC200XW1 "Replaced timer, op test good"
Near South Russell, OH 44022
Jason N
Job Details: 01/08/2020
WASHER MAYTAG MVWB835DW3 "Cc unit not drainingCustomer stated just stopped draining and only making humming noise. Ran manual drain pump test, confirmed pump only humming, drained tub, inspect pump, found impeller separated from shaft. Unit needs drain pump. Replaced using truck
Near Bainbridge, OH 44023
Jason N
Job Details: 01/08/2020
REFRIGERATOR KITCHENAID KBFS25EWMS8 "Cc unit ice maker and now water dispense not workingCustomer stated ice maker stopped working about a year ago, then the water dispense now has recently stopped working. Checked water at filter head, no pressure. Checked water source in, good psi. Replac