We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Amherst, Ohio 44001
David R
Job Details:
07/11/2025
Replaced the motor and blower housing. Also found torn rubber on back rollers. Replaced kit for bigger rollers. Tested with heavy blanket. Good. No noises. Op Test Ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3036RZ00
Near Strongsville, Ohio 44136
Manny
Job Details:
07/11/2025
"Cc humidity again good voltage on connector Set mullion to 100% and warm to touch, advise customer to monitor the unit and to have the humidity control on as stated on the mullion label, advise to monitor over the weekend and see if this helps if not to let us know and well contact TL on return; saved tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Parma, Ohio 44129
Manny
Job Details:
07/11/2025
"Cc that unit not making ice and gaskets are ripping and mullion not closing properly, verified and e2 on icemaker for motor lost position, ordering icemaker, gaskets, mullion and rail; ordrng 1 W11658802 (Icemaker) and 1 W11226501 (heater) and 1 W10734555 (block-piv) and 2 W11544658 (Gasket)s and 1 W10752977 (rail-mulln)"
We serviced a
MAYTAG DRYER
Model MEDC555DW1
Near Cleveland, Ohio 44124
Brian M
Job Details:
07/11/2025
Cx noise Found rollers and belt squeaking Replaced using kit Op test ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Chesterland, Ohio 44026
Brian M
Job Details:
07/11/2025
Cx bouncing Replaced suspension Op test ok
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Amherst, Ohio 44001
David R
Job Details:
07/11/2025
"Cc noise. Heard noise in first diagnostics test. Looked around, removed stuck coin from in between agitator. Also loose pulley. Repositioned pulley and belt to make sure on correctly. Tested 3-4 more times. No noise. Advised customer to monitor. Advised possible gearcase issue. As of now, Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW6230HW3
Near Cleveland Heights, Ohio 44118
Jason N
Job Details:
07/11/2025
"Cc unit displays f2e1 intermittently Ran diagnostics, verified f2e1 for HMI stuck button. Noticed entire unit is drenched in moisture, basement environment is very humid. Replaced HMI using customer supplied pre id part. Op test good. Advised customer it would be helpful if they ran a dehumidifier in their basement as the moist environment may cause continued issues with HMI due to its capacitive touch properties."
We serviced a
JENN-AIR WALL OVEN
Model JMW2430LL03
Near Kirtland, Ohio 44094
Brian M
Job Details:
07/11/2025
Cx f8e0 error Ran diagnostics found stored code Ran manually the fan speed test Fan is running properly Ran test bake Unit is functioning Advised to watch
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Mentor, Ohio 44060
Brian M
Job Details:
07/11/2025
Cx unit leaking Found leak coming from hinge area took door apart found that the water is actually coming from the upper door frameUninstalled unit re leaved and made sure gasket was fully seated Re ran test and at this time no leak
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRMF3636RZ00
Near Mentor, Ohio 44060
Dan
Job Details:
07/11/2025
"Customer complaint that unit is not making ice, confirmed, unit needs new ice maker ; ordrng 1 W11692161 (Ice maker)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrt311fzd202
Near Fairport Harbor, Ohio 44077
Brian M
Job Details:
07/11/2025
Cx thinks unit not cooling Found temps in freezer at 0 and ff at 33 unit is set to max This is normal operating temperature for settings Could not duplicate issue
We serviced a
AMANA REFRIGERATOR
Model ARS9167AB
Near South Euclid, Ohio 44121
Jason N
Job Details:
07/11/2025
"Cc unit not making iceFound bail arm in upper/off position. Set bail back down into cycle mode. Ice maker indexed but did not fill with water. Checked water supply to unit, good water supply and water dispense works properly. Found inlet valves corroded and one solenoid is slowly leaking water. Ordering valves and icemaker. ; ordrng 1 WP12544001 (Inlet valve) and 1 WP12544101 (Valve-sec) and 2 WP627018 (Nut)s and 1 D7824706Q (Ice maker)"
We serviced a
WHIRLPOOL WASHER
Model WFW9620HC1
Near Painesville, Ohio 44077
Jason N
Job Details:
07/11/2025
"Cc unit intermittently starting to show fault f4e4Ran diagnostics, confirmed f4e4 for blower fan error, several times in history. Ran blower fan test, fan motor is turning on every time. Advised customer we can try replacing main control again, since it worked fine for approx 6 months after last replacement and part is under warranty. Customer ok with this approach. Part not showing in stock, office to contact customer with next service date. ; ordrng 1 W11481962 (Control-elec)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Chagrin Falls, Ohio 44022
Corina H
Job Details:
07/10/2025
CC that the top rack was not working properly. Confirmed. Found the tab for the left side was open to drop the wheel. This caused the rack to not stit properly. Reinstalled the rack. Opt test ok.
We serviced a
KITCHENAID RANGE
Model KSEG700ESS1
Near Solon, Ohio 44139
Corina H
Job Details:
07/10/2025
"CC that the oven and the control is dead. Confirmed. Checked the power, good. Checked the fuse, good. Will need a control, ui and ribbon cable.; ordrng 1 W10915661 (Ui) and 1 WPW10453975 (Control) and 1 W11025616 (Keypad)"
We serviced a
KITCHENAID WALL OVEN
Model KOEC530PBS00
Near Solon, Ohio 44139
Corina H
Job Details:
07/10/2025
Replaced the control. Tested. Opt test ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRA25CNBL00
Near Solon, Ohio 44139
Corina H
Job Details:
07/10/2025
"CC that the ice maker is not making ice. Confirmed. Optic eyes are working, solid when the door is closed. Ice maker not cycling. Will need an ice maker. ; ordrng 1 2198597 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS06
Near Streetsboro, Ohio 44241
Corina H
Job Details:
07/10/2025
Replaced the controls. Opt test ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730HAMZ1
Near Streetsboro, Ohio 44241
Corina H
Job Details:
07/10/2025
"CC that there is water leaking from the front left side. Will need a new vent,deflector and tube. Part is out of stock. Office to reschedule ; ordrng 1 W11682810 (Vent) and 1 W11510780 (Vent tube) and 1 W11613487 (Deflector)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Ravenna, Ohio 44266
Corina H
Job Details:
07/10/2025
CC that the washer will stay stuck on a rinse cycle. Confirmed. Checked outlet hot/neutral are reversed. Ran to a different outlet (has an open ground) started up. Ran diag F5E1 LID SWITCH FAULT. Will need an ELECTRICIAN to fix the outlet.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Ravenna, Ohio 44266
Corina H
Job Details:
07/10/2025
Replaced the control. Ran a calibration. Started a quick cycle. Opt test ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB11
Near Chesterland, Ohio 44026
Corina H
Job Details:
07/10/2025
"CC that the freezer is not cold enough and water leaks. Confirmed. Fz -10 ff 40. Cust is filling the cup up with ice, which causes ice to stay in the chute, allowing warm air to come in the freezer. Advised Cust half a cup for the ice to not get stuck in the chute. Checked the compressor 1 amp. When running. Working as designed"
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Fairview Park, Ohio 44126
Manny
Job Details:
07/10/2025
"Cc unit taking 2 cycles dry, verified and all sensors good, flame on and goes off at about 165f, and cycle back after about a minute, spoke to BJ e ran multiple test and everything checked out good, unit is working as designed, bj suggest that look at the washer to see possible unit leaving clothes too wet, he advised just set to spin, and theres is bearing noise and tub is wobbly, let customer know this and advise to monitor how wet the clothes come out of the washer and advise of the max load capacity. Unit working as designed"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFG04
Near Westlake, Ohio 44145
Manny
Job Details:
07/10/2025
Cc unit frosting up in fz verified and hinge pin broken. Ordering hinge; ordrng 1 W11714879 (Hinge)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Cleveland, Ohio 44135
Bill
Job Details:
07/10/2025
"Cc banging, confirmed cc. Suspension was worn out, and belt stretched, changed suspension and belt from truck stock. Tested opt test good.; used 1 W11130362 (Suspension), and 1 Wpw10006384 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Brook Park, Ohio 44142
Bill
Job Details:
07/10/2025
"Cc unit unresponsive, confirmed cc. Ordered new control, Ui, and latch. Follow up scheduled for 7/10; ordrng 1 W11087207 (Control) and 1 W11157079 (Ui) and 1 WPW10653840 (Latch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS07
Near North Olmsted, Ohio 44070
Bill
Job Details:
07/10/2025
"Cc making odd noise at random, confirmed cc. Noise is coming from one of the valves or filter head, could not pinpoint as it only made the noise once. Ordered new valves and filter head. Follow up scheduled for 7/17; ordrng 1 W11567335 (Valve) and 1 W11567408 (Valve) and 1 W11451366 (Filter head)"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Berea, Ohio 44017
Bill
Job Details:
07/10/2025
"Cc leaking water, confirmed cc. Drain hose has rubbed through, ordered new drain hose. Follow up scheduled for 7/14; ordrng 1 W11244231 (Drain hose)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ19
Near Olmsted Township, Ohio 44138
Bill
Job Details:
07/10/2025
"Cc not making ice, confirmed cc. Thermistor of ice maker is open and damper is not closing, ordered new ice maker and damper. Office to follow up as ice maker is out of stock.; ordrng 1 W11692161 (Ice maker) and 1 WPW10196393 (Damper)"
We serviced a
GE REFRIGERATOR
Model GFE28GMKBES
Near North Ridgeville, Ohio 44039
Bill
Job Details:
07/10/2025
"Cc not cooling in freezer, confirmed cc. Found that condenser fan in not operating, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 WR60X23363 (Fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near North Ridgeville, Ohio 44039
Bill
Job Details:
07/10/2025
"Cc unit kicks sd code, confirmed cc. Found the pump filter was clogged up, cleared debris. Found the liquid dispenser was broken, ordered new dispenser. Customer will install dispenser. Tested opt test good.; ordrng 1 W11568953 (Liquid dispenser)"
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Westlake, Ohio 44145
Bill
Job Details:
07/10/2025
Replaced tub ring.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Avon Lake, Ohio 44012
Marie V
Job Details:
07/10/2025
"Cc that the unit is not making ice . Confirmed issue, removed ice maker cover, found wires broken at the top. Will need new door. Ordering. Office will contact once they have eta on the door. ; ordrng 1 LW11037733 (Door)"
We serviced a
KENMORE REFRIGERATOR
Model 106.51133210
Near Avon Lake, Ohio 44012
Marie V
Job Details:
07/10/2025
"Cc that unit is leaking from the front. Confirmed issue, found drain tube clogged up, had paper inside. Removed all. Showed cust. Tested drain with water, cust tested water at the dispenser, no leaks. Op test ok"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HS22
Near Avon Lake, Ohio 44012
Marie V
Job Details:
07/10/2025
"Uninstalled unit, replaced control panel and microwave humidity sensor. Reinstalled all parts, tested unit, all working properly . Op test okBrought core for return"
We serviced a
KENMORE WASHER
Model 110.22352511
Near Bay Village, Ohio 44140
Marie V
Job Details:
07/10/2025
"Cc that the unit is not working, just making a humming sounds, theres was a water shortage while unit was in use. Unit was on float mode, canceled and ran diag, found error code F8E1, long fill. Deleted code and ran auto test and calibration . Stared a rinseand spin cycle, unit is working float mode was triggered by the clothes that were inside. Tested rinse and spin. All working properly. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Lakewood, Ohio 44107
Marie V
Job Details:
07/10/2025
"Cc that unit is not working just humming. Confirmed issue, found control board failed. Replaced part, no core for return, ran auto test and calibration. Op test ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW1
Near Elyria, Ohio 44035
David R
Job Details:
07/10/2025
"Cc had questions of how unit works, said the delivery people didnt show her anything. Went from a 30 year old washer to a brand new one. Went over owners manual. How unit starts and normal sounds of it. Unit is good. Op Test Ok."
We serviced a
MAYTAG WASHER
Model MVW4505MW2
Near Euclid, Ohio 44123
Brian M
Job Details:
07/10/2025
Cx leak Found tub cracked at drain pump bolt connection Needs tub and drain pump X2 labor complete rebuild required to swap tub ; ordrng 1 W11219115 (Tub) and 1 W11399437 (Drain pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHW07
Near Cleveland Heights, Ohio 44118
Brian M
Job Details:
07/10/2025
Cx unit leaking and temps fluctuating Can not determine leak but as temps I recommend control; ordrng 1 W11541365 (Control)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Pepper Pike, Ohio 44124
Brian M
Job Details:
07/10/2025
Cx unit not draining Found drain pump connection not seated all the way into the pump Fixed connections Op test ok
We serviced a
MAYTAG WASHER
Model MVWX500BW0
Near Warrensville Heights, Ohio 44128
Brian M
Job Details:
07/10/2025
Cx unit not running Ran auto test completed with no issues Ran error test no errors Ran calibration Advised to watch Could not duplicate an issue at this time
We serviced a
KITCHENAID DRYER
Model KEYE670BWH2
Near Cleveland, Ohio 44110
Jason N
Job Details:
07/10/2025
"Cc drum not tumblingRan dryer test, motor humming loudly for several seconds before drum starts to turn slowly. Drive motor is weak, will need replaced. ; ordrng 1 279827 (Motor-drve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Cleveland, Ohio 44108
Jason N
Job Details:
07/10/2025
Cc freezer door pulls out unevenly on left sideConfirmed complaint. Advised customer this is normal operation on these models. Whirlpool advises customers to o pull freezer door open from middle of handle. Unit is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB00
Near Cleveland, Ohio 44106
Jason N
Job Details:
07/10/2025
"Cc unit not cooling/freezingFound most product in freezer section is soft, no longer frozen. Checked compressor health. Amp draw on compressor reading .68A. Unit has a refrigerant leak, will need sealed system repair. ; ordrng 1 W10836706 (Evaporator) and 1 WPW10507886 (Compressor) and 1 W10843121 (Drier) and 1 W11506635 (Tube extension)"
We serviced a
MAYTAG DRYER
Model MGD6630MBK1
Near Madison, Ohio 44057
Dan
Job Details:
07/10/2025
"Customer complaint of scraping noise, found front drum seal torn, installed new drum seal, op test good"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Bedford Heights, Ohio 44146
Jason N
Job Details:
07/10/2025
"Cc unit has no power/lights Found unit is non responsive. Checked power at outlet, 0v L1 to L2. Found 30A breaker turned off in breaker box. Turned back on. Unit powered up. Ran dryer test cycle for several minutes. Unit tumbling, heating properly. Op test good."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Warrensville Heights, Ohio 44122
Jason N
Job Details:
07/10/2025
"Cc no power/not startingFound unit is non responsive. Found door switch lever is broken off. Replaced door switch using truck stock part. Ran dryer test cycle, unit tumbling and heating. Op test good. ; used 1 WPW10569603 (DOOR SWTCH) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF536RPS00
Near Painesville, Ohio 44077
Dan
Job Details:
07/10/2025
"Customer complaint of noise and dispenser tray is warped, noise is compressor running, dispenser tray is warped, unit needs new dispenser tray, customer can install ; ordrng 1 WPW10317270 (Tray)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ18
Near Mentor, Ohio 44060
Dan
Job Details:
07/10/2025
"Customer complaint of noise and unit is not making ice, fresh food section temperature is at 41 degrees, freezer section temperature is at 2 degrees, evaporator fan is running, compressor and condenser fan are running, ice maker is not cycling, unit needs new ice maker , customer does not want repair; ordrng 1 W11700250 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
ROPER WASHER
Model RTW4340SQ0
Near Chardon, Ohio 44024
Corina H
Job Details:
07/10/2025
Replaced the cam and lid switch. Tested. Opt test ok. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock
We serviced a
SAMSUNG REFRIGERATOR
Model RF23R6201SR/AA
Near Shaker Heights, Ohio 44122
Brian M
Job Details:
07/10/2025
Cx unit not making ice Found cube stuck Removed and cycled Op test ok
We serviced a
ELECTROLUX DISHWASHER
Model FPHD2491KF0
Near Parma, Ohio 44130
Bill
Job Details:
07/10/2025
"Cc dispenser not opening, confirmed cc. Unit will need a dispenser, gave estimate for repairs. Customer chose not to continue repairs at this time.; ordrng 1 5304507354 (Dispenser), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Painesville, Ohio 44077
Braxton D
Job Details:
07/10/2025
"Motor making loud noise when running. Cleaned out blower wheel, noise persisted. Replaced motor, machine runs quiet. ; used 1 279827 (Motor) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Cleveland Heights, Ohio 44118
Braxton D
Job Details:
07/10/2025
Replaced water valve and gaskets. Ice room is now sealed. Even with new water valve the refrigerator sputter when dispensing water because of the water line going to it. Crediting client for the water valve per HB.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cleveland, Ohio 44106
Braxton D
Job Details:
07/10/2025
Evaporator fan getting 120v but not spinning. Gasket worn out causing an opening and condensation to get in on the refrigerator door. Reworked gasket and replaced fan. ; ordrng 1 WP2315539 (Evaporator fan motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRFF3136SZ00
Near Lorain, Ohio 44052
David R
Job Details:
07/10/2025
"Cc unit not cooling enough. Temps read now 45-50 in FF section and 8-10 in FZ. Customer said it really started the beginning of summer. Found a lot of moisture building up on FF gasket and mullion rail. Went into test mode. Test mode reads step 1 48*F, test 3 10*F, test 6 85*F. Test 27, Freezer fan is working. Test 28, Condenser fan working.. With high temps in the house, most likely causing issues with fridge not cooling properly. Went over findings with customer. No AC in house, so it only gets hotter throughout the day. If customer wants second opinion we can always send another tech out. As of now, refrigerator being affected by ambient temps"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Lorain, Ohio 44052
David R
Job Details:
07/10/2025
"Replaced parts, bracket and screws. Good. All components on and working. Oven is working and heat cycling. Op Test Ok."
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lorain, Ohio 44053
David R
Job Details:
07/10/2025
Cc unit not spinning. Went through with owner. Unit passed all checks. Passed automatic testing and manual spin. Unit is good and working correctly. Maybe people that used washer had too much in or so. Overloaded. Unit is good. Op Test Ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHW10
Near Lorain, Ohio 44053
David R
Job Details:
07/10/2025
Replaced icemaker. Cycled and called for water. Good. Op Test Ok.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKV3
Near Westlake, Ohio 44145
David R
Job Details:
07/10/2025
"Replaced tub, ran test mode. Good. All components working. Filled up rinse aid compartment. Good, Op Test Ok"
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Oberlin, Ohio 44074
David R
Job Details:
07/10/2025
Cc questions with heating. Open heater Replaced heater element from t/s. Tested. Good. Cycling. Op Test Ok. ; used 1 279838 (ELEMENT) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near University Heights, Ohio 44118
Jason N
Job Details:
07/10/2025
"Cc unit stopped in mid cycle, will not drain out Found standing water in tub, unit will not drain out. Checked under unit. Found blue wire pulled out of drain pump connector. Replaced wire harness using truck stock part and secured with extra clip. Unit drained out. Cleared faults and ran test. All functions passed. Op test good. ; used 1 W11643701 (WIRE HARNESS) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBW05
Near Lyndhurst, Ohio 44124
Jason N
Job Details:
07/10/2025
Installed icemaker. Pressed test button to confirm operation. Ice maker indexed and filled with water. Advised customer ice production should resume within a few hours. Op test good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM405PPS1
Near Avon Lake, Ohio 44012
Manny
Job Details:
07/10/2025
"Cc that unit is leaking, ran test cycle and no codes unit started filling up and noticed a large amount of suds, when unit started washing the suds double, checked customer detergent and theyve been using laundry detergent unaware that it was for laundry. Unit working as designed, advise running cycle empty and adding vegetable oil to dissipate the suds."
We serviced a
KITCHENAID WALL OVEN
Model KEBS277SSS04
Near Westlake, Ohio 44145
Manny
Job Details:
07/10/2025
"Cc unit not heating, verified and not heating on bake, element open ordering bake element ; ordrng 1 WPW10207398 (elmnt-bake)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Berea, Ohio 44017
Manny
Job Details:
07/10/2025
"Cc unit squeaky, verified and pulley seized, replaced with repair kit opt test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ03
Near Painesville, Ohio 44077
Dan
Job Details:
07/10/2025
"Customer complaint that unit is not making ice and freezer section is too cold, freezer section temperature is at -10 degrees, fresh food section temperature is at 39 degrees, ran ice maker diagnostics found e5(timed ice making) error, ice maker thermistor is not reading temperature, unit needs new ice maker ; ordrng 1 W11658802 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG RANGE
Model NX58H5600SS
Near Painesville, Ohio 44077
Dan
Job Details:
07/10/2025
"Customer complaint that oven is not heating, confirmed, igniter is not glowing, igniter is receiving 120vac , unit needs new igniter , customer does not want repair; ordrng 1 DG94-00520A (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Mayfield Heights, Ohio 44124
Dan
Job Details:
07/10/2025
"Customer complaint that drum is rusted, confirmed, unable to remove washplate, unit needs new basket and wash plate, part is out of stock so not scheduling return appointment ; ordrng 1 W11513244 (Basket) and 1 W10752283 (Wash plate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD708MPS00
Near Gates Mills, Ohio 44040
Dan
Job Details:
07/10/2025
"Customer complaint that unit is making loud noise when dispensing water, confirmed, noise is coming from filter, removed and reinstalled, no noise, op test good"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Kirtland, Ohio 44094
Dan
Job Details:
07/10/2025
"Customer complaint that unit is not spinning, confirmed, ran diagnostics found f7e1(basket speed fault) error code, optical sensor on shifter is not reading the basket, installed new shifter, op test good ; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHB2899PF3
Near Willoughby Hills, Ohio 44094
Dan
Job Details:
07/10/2025
"Customer complaint that freezer section ice maker is not making ice and rust and ice build up on back of fridge, confirmed, ice maker is dead, unit needs new ice maker , there no repair for the rust and ice, customer does not want repair at this time; ordrng 1 5303918493 (Ice maker), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
SAMSUNG RANGE
Model NX58K3310SS
Near Mentor, Ohio 44060
Dan
Job Details:
07/10/2025
"Customer complaint that oven is not heating, confirmed, found igniter weak, unit needs new igniter ; ordrng 1 DG94-00520A (Igniter), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFES5030RZ0
Near Cleveland, Ohio 44130
Braxton D
Job Details:
07/10/2025
Replaced terminal and power cord. Tested oven power. Oven now powers on.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS3
Near Cleveland, Ohio 44134
Braxton D
Job Details:
07/10/2025
"F1e0. Needs control board. Gave client quote for repairs, quote approved. Asked for a credit card to collect payment and they refused the payment until they are sent an invoice. Added clients email to order, sending invoice. I told them to reach out to the office when they can pay for it. ; ordrng 1 W11754008 (Control), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG FREEZER
Model MZF34X18FW07
Near South Euclid, Ohio 44121
Jason N
Job Details:
07/10/2025
Installed evap motor. Airflow restored to unit. Advised customer to allow several hours for unit to return to desired temperatures. Op test good.
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Cleveland, Ohio 44109
Manny
Job Details:
07/10/2025
"Replaced, tub, Gearcase, pulley and harness, ran test cycle and opt test ok"
We serviced a
LG DRYER
Model DLGX2651W
Near Shaker Heights, Ohio 44120
Brian M
Job Details:
07/10/2025
Cx unit not heating Found resettable thermal fuse popped Customer cleaned vent could of been the cause for it to trip Advised to watch
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW1
Near Shaker Heights, Ohio 44120
Brian M
Job Details:
07/10/2025
Cx unit not working properly Found drain on floor Advised on installation and recommend to move to wash basin Moved hose Op test ok
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Maple Heights, Ohio 44137
Braxton D
Job Details:
07/10/2025
F7 e1 error code. Replaced actuator. Balenced washer the best I could with the floor being buckled. Tested spin cycle. Washer spins out clothes. ; used 1 W10913953 (ACTUATOR) from stock
We serviced a
JENN-AIR WALL OVEN
Model JMW2430DS01
Near Shaker Heights, Ohio 44122
Braxton D
Job Details:
07/10/2025
"Left user interface board is not working. Right side senses input. Screen senses input. User interface can only be ordered as one piece. ; ordrng 1 W10887855 (User interface), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ3
Near Ashtabula, Ohio 44004
Dan
Job Details:
07/10/2025
"Customer complaint that unit is not washing dishes, started normal wash cycle, unit filled, wash motor is barely pumping, unit needs new sump assembly ; ordrng 1 W11680075 (Sump)"
We serviced a
MAYTAG WASHER
Model MVWP586GW0
Near Windsor, Ohio 44099
Brian M
Job Details:
07/10/2025
Cx unit not agitating Found hub worn out Replaced hub Op test ok ; used 1 W10528947 (HUB) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Ashtabula, Ohio 44004
Brian M
Job Details:
07/10/2025
Cx fills and drains Found I missed putting the pressure hose back in place Ran calibration op test ok
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Conneaut, Ohio 44030
Brian M
Job Details:
07/10/2025
Installed control and ui Ran auto test completed no issues Advised to watch
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Lorain, Ohio 44055
Marie V
Job Details:
07/10/2025
"Added nitrogen, no leaks. Unit compressor not running efficiently. Removed refrigerant, replaced compressor and filter drier, had to use 2 driers and tube . Set unit into vac, no changes in gages, full frost pattern on evap. Recommended to allow 24 hours before restocking unit. Op test ok; used 2 W10843121 (DRIER), and 1 Tjaf1200xSUBPART (xxORDER SUB PARTx1/4 OD TUBE) from stock"
We serviced a
MAYTAG REFRIGERATOR
Model MSD2242VEW01
Near South Euclid, Ohio 44121
Jason N
Job Details:
07/10/2025
"Cc unit leaking water from left side and behind unit. Customer had unit pulled out, water behind unit on floor. Found pinhole in plastic supply line to unit. Cut out damaged spot in line and used push to connect fitting to repair line. Turned water back on, no additional leaks. Advised customer that repair is complete but to have plastic supply line replaced as this potentially could happen again with these types of plastic supply lines. Op test good. ; used 1 WP2198677 (CONNECTOR 1/4'to1/4' John Gu) from stock"
We serviced a
WHIRLPOOL WALL OVEN
Model RBD305PDB11
Near Chardon, Ohio 44024
Jason N
Job Details:
07/10/2025
"Cc unit displays fault for f2e6 Verified fault on display f2e6 for CANCEL key drive line open. Canceled fault, display is clear. Ran bake test on both upper and lower ovens. Unit preheated. Fault did not return after preheat. Canceled bake cycle. Advised customer any f2 fault pertains to a keypad failure, keypad would need replaced. Parts (8300435) are discontinued."
We serviced a
WHIRLPOOL RANGE
Model WGG755S0BS01
Near Parma Heights, Ohio 44130
Manny
Job Details:
07/10/2025
"Cc top oven not heating, verified and ran bake and broil and both igniters bad, unit needs igniters, customer will think about it and let us know; ordrng 2 12400035 (IGNITER)s, used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG DRYER
Model MGDB835DW4
Near Garfield Heights, Ohio 44125
Bill
Job Details:
07/09/2025
"Cc dryer stopped working, confirmed cc. Belt broken, ordered new belt and pulley. Follow up scheduled for 7/15; ordrng 1 W11162091 (Belt) and 1 279640 (Pulley), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
MAYTAG WASHER
Model MVW5435PW0
Near Broadview Heights, Ohio 44147
Bill
Job Details:
07/09/2025
"Changed motor, calibrated and tested opt test good."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT540HAMZ2
Near Broadview Heights, Ohio 44147
Bill
Job Details:
07/09/2025
"Changed sump and heater, tested opt test good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HBS05
Near Cleveland, Ohio 44102
Manny
Job Details:
07/09/2025
"Cc led out verified and replaced with pre id, opt test ok"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Cleveland, Ohio 44102
Manny
Job Details:
07/09/2025
"Cc that unit is banging and rust in basket, verified and basket is rusting and suspension bouncing, unit needs basket and suspension ; ordrng 1 W10554251 (spin basket) and 1 W10780045 (suspension)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF505EWH00
Near Solon, Ohio 44139
Corina H
Job Details:
07/09/2025
"CC that there is a noise when the water is being dispensed. Tested the water several times, no noise. With this only happening with the water, would be the dual valve. Customer is going to get a video to pin the noise better. ; ordrng 1 WPW10341320 (Valve), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
KITCHENAID RANGE
Model KFGC558JSS07
Near Brecksville, Ohio 44141
Corina H
Job Details:
07/09/2025
Replaced the fans and light. Tested. Opt test ok.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Streetsboro, Ohio 44241
Corina H
Job Details:
07/09/2025
CC that the washer does not finish a cycle. Confirmed. Ran diag f8e1 long fill no fill. Found the cold water trickling in. Replaced the valve from t/s. Tested. Opt test ok. ; used 1 W11210459 (VALVE) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Kent, Ohio 44240
Corina H
Job Details:
07/09/2025
"CC that the gasket and the frame are hot to touch. Confirmed. Found the condenser fan not running. Pulled unit out to put a fan on the compressor. ; ordrng 1 W10181323 (Condenser fan), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5PHAXMS10
Near Painesville, Ohio 44077
Braxton D
Job Details:
07/09/2025
Replaced diffuser. Air channel now is better sealed off and shouldnt accumulate frost.
