Service History 229

We serviced a

GE DISHWASHER

Model GDT655SSJ2SS

Near Elyria, OH 44035

Gabriel P

Job Details: 12/28/2022

"Replace control,opt test ok if customer continues to have issue needs a power cord from unit"

We serviced a

GE DISHWASHER

Model PDT825SSJ2SS

Near Burton, OH 44021

Brian M

Job Details: 12/28/2022

Installed control and ui OP Test Ok

We serviced a

GE DRYER

Model GTD42EASJ1WW

Near Madison, OH 44057

Dan H

Job Details: 12/28/2022

"Customer complaint that unit is not starting, confirmed, found hi limit thermostat open, jumped out, unit started, unit needs new hi limit thermostat ; ordrng 1 WE04X26139 (Hi limit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MFI2569VEM4

Near Mentor, OH 44060

Jason N

Job Details: 12/28/2022

"Cc unit ice maker not working Found ice maker stuck in mid cycle. Jumped t to h to engage motor. Ice maker started cycling, harvested ice and refilled with water. Advised customer to monitor ice production."

We serviced a

MAYTAG REFRIGERATOR

Model MSF25D2EAB00

Near Mentor, OH 44060

Jason N

Job Details: 12/28/2022

"Cc unit not dispensing waterTested water dispense, found no relays or valve being actuated. Pulled dispenser cover off and found microswitch for paddle loose. Parts of the switch holder are broken. Pressed microswitch to engage water dispense, water dispensed. Unit will need switch bracket replaced. ; ordrng 1 WP2180226 (Bracket)"

We serviced a

GE DRYER

Model DSKP333EC6WW

Near Madison, OH 44057

Joe O

Job Details: 12/28/2022

"Cc: drum vibrationFound slide housing cracked and slide worn. Needs felt, and slidesCustomer does not want to repair at this time ; ordrng 1 WE25X20096 (bearing drum & felt) and 2 WE03X20493 (dryer bearing slide)s and 2 WE03X20492 (dryer bearing slide)s"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JV0

Near Elyria, OH 44035

Gabriel P

Job Details: 12/28/2022

Check voltage is good check resistance on both heater 22.9 is good check resistance on sensor 1093 is good preheat to 350 and it took 14 minutes check temp it was 352 advise customer to use calibration settings to help her with her cooking unit working as design

We serviced a

WHIRLPOOL DISHWASHER

Model WDF775SAYM1

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/28/2022

"Replaced motor pump. Ran it , no leaks. Op test ok"

We serviced a

MAYTAG WASHER

Model MHW6630HW0

Near Ashtabula, OH 44004

Dan H

Job Details: 12/28/2022

"Installed new control and valves, op test good"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFHB2751TF5

Near Ashtabula, OH 44004

Dan H

Job Details: 12/28/2022

"Customer complaint that unit is not making ice, found ice bin fan not running, ice bin temperature at 33 degrees, unit needs new ice bin fan; ordrng 1 5304493604 (Fan)"

We serviced a

MAYTAG REFRIGERATOR

Model MSD2456GEB

Near Solon, OH 44139

Joe O

Job Details: 12/28/2022

"Cc: not cooling properlyFound temps in ff section at 53 degrees, freezer at 12 degrees. Evap fan motor not running upon arrival. Found fam motor receiving proper power. Needs evap fan motor; ordrng 1 WP61005339 (motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG WASHER

Model MVW6230HC2

Near Ashtabula, OH 44004

Dan H

Job Details: 12/28/2022

"Installed new control, op test good"

We serviced a

KITCHENAID COOKTOP ELE

Model KCGS356ESS00

Near Garfield Heights, OH 44128

Joe O

Job Details: 12/28/2022

Installed valve and burner head. Tested. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ02

Near North Ridgeville, OH 44039

David R

Job Details: 12/28/2022

Replaced damper. Customer to monitor. Op Test Ok.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near North Ridgeville, OH 44039

David R

Job Details: 12/28/2022

"Called techline. Took temps, FZ is 10* and Icemaker compartment is 20*. Looked and found FZ evap frost up. Took off cover and found ball of ice on line. Low or leaking Freon. FF evap is coated. Short stub on comp. Replace comp and dye filter.*** customer wants to think it over. A couple days to see if they want to repair or get a new one.***3 job count ; ordrng 1 8201675 (Comp kit), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAKZ0

Near Olmsted Township, OH 44138

David R

Job Details: 12/28/2022

"Cc unit got F8E4 error and leaked left side door. Found water in drain tray, causing sensor to lift up and throw error. Corrected, cleared. Found tub plug on left side stuck between door and gasket. Could of been causing door to not completely shut on that side. Removed and corrected back in correct spot. Let unit run on normal cycle for over 30 mins. No leaks. Unit is good, Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Strongsville, OH 44149

Marie V

Job Details: 12/28/2022

"Cc that the unit was making a loud noise, it came from evaporator and it was clogged up. Confirmed. When arrive found unit defrosted, verify bimetal is close. Ran step 6, unit defrosting. Called BJ, unit will need control board. Cust will call us back if they want to continue. ; ordrng 1 W11035835 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WFC150M0EW0

Near Chesterland, OH 44026

Brian M

Job Details: 12/28/2022

Installed switch OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Mogadore, OH 44260

Brian M

Job Details: 12/28/2022

"Cc unit not washing top rack Unit not producing proper pressure to move upper spray arm Needs sump ; ordrng 1 W11025157 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

MAYTAG REFRIGERATOR

Model MSs25C4MGZ06

Near Aurora, OH 44202

Brian M

Job Details: 12/28/2022

Cc no cool Found unit to be frosted over Found brown wire to heater popped out Fixed wire to heater

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Avon, OH 44011

Gabriel P

Job Details: 12/28/2022

"Found f4e3 pump failure need pump customer will not fix ; ordrng 1 W11087376 (Pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW1

Near Beachwood, OH 44122

Joe O

Job Details: 12/28/2022

Cc: not workingFound unit not starting. Found all fuses check good. Timer circuits all closed. Tested door switch and start switch. Everything checks good. Re connected power. Unit started right up. Op test ok

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Geneva, OH 44041

Dan H

Job Details: 12/28/2022

"Installed new user interface , harness, and control, op test good"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFW00

Near Aurora, OH 44202

Brian M

Job Details: 12/28/2022

"Recovered refrigerant used compressor kit, Installed evap Pressure tested with nitro 150 psi no changes Ran 30 inch vac for 20 min Watched no change Recharged with 4.27 oz r134a Pressure sitting at 0 normal frost pattern OP Test Ok"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Strongsville, OH 44149

David R

Job Details: 12/28/2022

"Cc unit not going through cycle, drain pump activated and wont stop. F3 E1 pressure system fault, F3E2 water temp fault, F8E1 no fill long fill. Found Hot/Cold reversed, switch to correct way. Blew through pressure to for debris, cleared. Customer did say some work was recently being done down here, so someone could of switched and reversed lines by accident. Ran another diagnostics test, ran a calibration. Ran a normal cycle, watched and did go through cycle. Unit is good. Op Test Ok."

We serviced a

AMANA REFRIGERATOR

Model AFD2535DEB5

Near Strongsville, OH 44136

David R

Job Details: 12/28/2022

"Replaced icemaker, let cycle through, called for water, good, cycling correctly. Good, Op Test Ok."

We serviced a

HOTPOINT REFRIGERATOR

Model HPS18BTHJRBB

Near Cleveland Heights, OH 44112

Joe O

Job Details: 12/28/2022

Installed washers and thermostat. Advised customer to allow 24 hours for temps to adjust. Op test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near South Euclid, OH 44121

Joe O

Job Details: 12/28/2022

"Cc: not cooling properly ff sectionFound temps in ff section at 46 freezer at 0 degrees. Found ff evap completely frosted over. Needs ff evap fan and harness assembly; ordrng 1 W11087438 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC75EC0HS04

Near Painesville, OH 44077

Dan H

Job Details: 12/28/2022

"Customer complaint of burning smell, confirmed, found inverter board burning due to loose ground, unit needs new inverter board ; ordrng 1 W11325604 (Inverter)"

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Aurora, OH 44202

Brian M

Job Details: 12/28/2022

Installed tub ring OP Test Ok

We serviced a

MAYTAG REFRIGERATOR

Model MRT311FFFZ02

Near North Royalton, OH 44133

Marie V

Job Details: 12/28/2022

"Cc of noise . Confirmed with video , noise comes from evaporator when refrigerant is flowing. Corrected by setting drier in a angle. Op test okAlso advise cust that unit is working properly."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Highland Heights, OH 44143

Jason N

Job Details: 12/28/2022

"Cc unit tripping gfci on outlet Customer stated they have had the unit on this circuit for several years without a problem. Ran amp draw test on various functions on unit. Compressor amp draw at 1.3a peak and 1.02a steady. Ice auger test running at 4.61a. Defrost heater running at 4.87a when turned on. Tested water dispense, reading 2.3a. Tried 2 different outlets, but both are feed through gfci. Gfci tripped each time but amp draw was nominal. Plugged into standard outlet, amp draw normal and unit is working properly. Called wp techline, Curt, documentation only as the wiring or outlet could be wearing out or possible the unit compressor or other functions may be peaking higher then when new. No repair to be made, advise customer to replace gfci outlet with standard or run unit to a non gfci circuit in home."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAB14

Near Brecksville, OH 44141

Marie V

Job Details: 12/28/2022

"Unit stopped cooling, and that it was too hot and that they unplugged it. When arrived it was unplugged. Plugged in unit with kill a watt meter, drawing 0.96 amps and 114watts, ordering compressor , evaporator and drier. ; ordrng 1 W10309988 (Compressor) and 1 876765 (Tube kit) and 1 WPW10608485 (Evaporator)"

We serviced a

MAYTAG REFRIGERATOR

Model MRT118FFFH01

Near Cleveland, OH 44102

Manny

Job Details: 12/28/2022

"Cc unit still freezing in the Ff, verified and temperatures 38.6 in Ff and 5 in fz, ohm out Ff thermistor and 6kohms at 38 degrees which puts it within range, spoke to bj and he stated that per my test everything seems to be working in order he advised calling TL to document, called Wpl TL spoke to Steve, he had me take temps 1 in fz and 36.9 in ff and ohm out the thermistor from control 6ohms he stated readings are good, and unit working properly he stated that if the unit stays closed for too long without being opened, things in the Ff can freeze, or if multiple items are loaded at the same time can over work the unit causing it to cool longer and more air into the Ff causing anything close to the air baffle to freeze. Customer fz is full of what looks like dough in ziplock bags he advised customer to rearrange the items in the fz and to make sure that none of the bags are blocking the airflow, since this can cause more airflow towards the Ff

We serviced a

WHIRLPOOL DRYER

Model CJM2795JQ0

Near Cleveland, OH 44102

Manny

Job Details: 12/28/2022

"Cc unit heating but not a lot and take multiple cycles to get load dry, verified and unit working properly but low airflow through vent, advise to replace vents with either rigid or semi rigid vents, unit working as designed opt test ok"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC604FSS01

Near Independence, OH 44131

Marie V

Job Details: 12/28/2022

"Defrosted evaporator, replaced cover and controls. Set temp to recommended. Advice cust to allow 24 hours before restocking. Op test okBrought core for return"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ15

Near Bedford Heights, OH 44146

Manny

Job Details: 12/28/2022

"Replaced parts ran test, pass, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED5100HC3

Near Olmsted Falls, OH 44138

Manny

Job Details: 12/28/2022

"Replaced wheel and installed feet, opt test ok"

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9979SKZ0

Near Highland Heights, OH 44143

Joe O

Job Details: 12/28/2022

Customer did not receive part yet. Rescheduling; schdld next appmnt for 1/4 WED !

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Cleveland, OH 44105

Marie V

Job Details: 12/28/2022

"Cc that the unit is not agitating. Confirmed. Found shifter broke off and cam needs to be replaced. Shifter is warranty by us. Replaced parts also explain cust about gearcase and impeller. Unit is working good. Op test ok; used 1 W10721967 (PULLEY), and 1 W10913953 (ACTUATOR) from stock"

We serviced a

KENMORE WASHER

Model 110.2613241

Near Mentor, OH 44060

Dan H

Job Details: 12/28/2022

"Customer complaint that unit is not starting, confirmed, ran diagnostics found f6e2(ui cannot hear acu) error code, user interface tests good, diagnostic led on control is out, control is receiving 120vac , unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W10812699 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Broadview Heights, OH 44147

David R

Job Details: 12/28/2022

"Replaced drain pump, replaced sensor. Found water in drip tray, found water leaking from water valve, could of slowly leaked in drip pan and activated sensor. Ran unit 20-25 mins. Checked all hoses and connections, good. Drain hose installed correctly. Good. Op Test Ok."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Berea, OH 44017

Manny

Job Details: 12/28/2022

"Cc unit keeps tripping the breaker, verified and ran diagnostics and no codes found, ran test cycle and unit shut off as soon as the heater kicked on, spoke to bJ he said to use my clamp meter and check amps on terminal block black wire and unit pulls 8.72amps while running, when heater kicked on unit spiked to 15amps and breaker tripped, maintenance guy said that they have a few dishwasher that are tripping the breakers, when resetting the breaker noticed that this breaker has a GFCI built in, told this to BJ and he said that those GFCI breakers are really sensitive and with the unit working properly and no codes found as well as they having multiple units doing the same thing it have to be an electrical issue in the building, most likely the GFCI breakers, he advise customer replace breaker with an non GFCI. Unit working as designed, opt test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6SDRXXY00

Near Cleveland, OH 44111

Marie V

Job Details: 12/28/2022

"Replaced water valve and end caps. Tested unit with cust, no leaks. Op test ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW05

Near Fairport Harbor, OH 44077

Dan H

Job Details: 12/28/2022

"Customer complaint of grinding noise, compressor and condenser fan are running, evaporator fan is running, no unusual noises heard, noise is refrigerant running through the lines, unit is operating as designed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Mentor, OH 44060

Corina B

Job Details: 12/27/2022

CC that there is a beep and will not stop. Confirmed. Found water in the drain pan. Tightened the fill hose connection. Started a cycle. Opt test ok

We serviced a

WHIRLPOOL DRYER

Model WED8800Y0

Near Geneva, OH 44041

Brian M

Job Details: 12/27/2022

Cc of noise Found rollers and idler damaged Replaced using truck stock ; used 1 4392067 (DRYER REPAIR KIT) from stock

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Brook Park, OH 44142

Manny

Job Details: 12/27/2022

"Cc fz with frost again, verified and noticed slides are hard to pull, and door not sealing unit needs fz slides, ordering slides.; ordrng 2 WPW10120018 (slide rail (frz))s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ09

Near Painesville, OH 44077

Jason N

Job Details: 12/27/2022

Installed ff thermistor. Unit started cooling. Op test good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Westlake, OH 44145

Gabriel P

Job Details: 12/27/2022

"Replace harness,opt test ok"

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFS04

Near Mentor, OH 44060

Dan H

Job Details: 12/27/2022

"Installed new control and user interface, op test good"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Mentor, OH 44060

Dan H

Job Details: 12/27/2022

"Customer complaint that inlet hose is kinked, confirmed, installed new fill tube, unit is not installed so unable to test"

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Windham, OH 44288

Brian M

Job Details: 12/27/2022

Installed control and temp sensor Ran test bake 350 upper and lower OP Test Ok

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FRS26R4CB5

Near Chesterland, OH 44026

Jason N

Job Details: 12/27/2022

Installed defrost heater. Cleared frost from evaporator. Op test good.

We serviced a

KITCHENAID DISHWASHER

Model KDFE104DBL4

Near Painesville, OH 44077

Joe O

Job Details: 12/27/2022

"Cc: not workingFound ui unresponsive. He led power at control. Found unit only receiving 47vac. Checked outlet with kilowatt meter, outlet receiving proper power. Cord and outlet shorted. Need electrician"

We serviced a

WHIRLPOOL DRYER

Model WED4800XQ0

Near University Heights, OH 44118

Joe O

Job Details: 12/27/2022

Cc: long dry timesCust Has a plastic accordian style vent hose attached to dryer (see pic). Explained the fire hazard?associated with this type of vent hose and advised cust to replace with a semi?rigid metal hose to?prevent fire hazard. Found unit has good heat and air flow. Vent is excessively long and vent kinking right at house exit. Customer needs venting replaced. Pulled unit out to eliminate kinked vent hose.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204GPS0

Near Strongsville, OH 44136

David R

Job Details: 12/27/2022

"Cc unit leaking. Rechecked all connections and wash pump placement, good. Repair from last boat all good. Ran unit, about 20 mins in, sound like wash motor got stuck in one position and spraying water right at door and caused leaking. Would replace another wash pump motor, door gasket and float switch just in case. ; ordrng 1 W11124384 (Wash motor) and 1 W11177741 (Gasket) and 1 WPW10195039 (Switch)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS04

Near North Royalton, OH 44133

David R

Job Details: 12/27/2022

"Replaced damper, checked fans. All check good. No noises at this time. Op Test Ok."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near North Ridgeville, OH 44039

Marie V

Job Details: 12/27/2022

"Replaced gearcase, belt, cam, shifter, motor, latch, and ran calibration. Pass. Stared a quick cycle. Pass. Op test ok"

We serviced a

FRIGIDAIRE RANGE

Model LFEF3054TFG

Near North Olmsted, OH 44070

Marie V

Job Details: 12/27/2022

"Cc that the oven does not get to correct temp. Verify element, in range. Verify temp sensor. Reading 1091. Preheated oven to. 350*, took temps . Temps is a little off. Try calibrating oven. Does not works. Ordering control and sensor. ; ordrng 1 5304508924 (Control) and 1 316419146 (Overlay) and 1 316490000 (Sensor)"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Mentor, OH 44060

Dan H

Job Details: 12/27/2022

"Customer complaint that unit only works on quick wash, ran diagnostics no error codes found, found cold water valve barely opening, good flow from supply, installed new valve, op test good"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Streetsboro, OH 44241

Brian M

Job Details: 12/27/2022

Cc unit not washing goes sense to done Found slider damaged Replaced using truck stock OP Test Ok ; used 1 W10734521 (SLIDER) from stock

We serviced a

WHIRLPOOL RANGE

Model JJW9630DDS

Near Bedford Heights, OH 44146

Brian M

Job Details: 12/27/2022

"Cc unit shut off a year ago Unit is pulled out and sitting on floor Unit getting power but nothing from control Needs control Advised on the bigger labor rate due to unit going to need to be reinstalled ; ordrng 1 WPW10169131 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

GE REFRIGERATOR

Model PYE23PSDCSS

Near Rocky River, OH 44116

Gabriel P

Job Details: 12/27/2022

Check evaporator no frost patter found compressor is on 1 am but frost showing there could be a leak giving estimate customer will not fix ; ordrng 1 WR87X36103 (Evaporator) and 1 WR87X10199 (Compressor)

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Westlake, OH 44145

Gabriel P

Job Details: 12/27/2022

Found error code f0e5 off balance load and f0e3 overload delete Ran calibration and auto test pass ran drain and spin pass advise customer how to proper use unit opt test ok

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near Cleveland, OH 44135

Manny

Job Details: 12/27/2022

"Recovered refrigerant, removed compressor filter got new compressor out of the box to install and noticed oil on the compressor and in the box checked compressor and leaking right from the weld, see pics, spoke to BJ and show him the compressor and he said looks like a bad weld and to reorder the compressor, and to make sure I put something over the lines so they dont get humidity in the lines, cover lines with plastic bags and let customer know that the compressor came defective and Ill have to reorder it, and he was upset stating that now hes going to have to wait 2 more weeks without a fridge, reordering compressor ; ordrng 1 WPW10507886 (compressor)"

We serviced a

KITCHENAID DISHWASHER

Model KDFE304DWH0

Near Painesville, OH 44077

Dan H

Job Details: 12/27/2022

"Installed new control, op test no good , unit needs new user interface, part is out of stock so not scheduling return appointment ; ordrng 1 WPW10537350 (Ui)"

We serviced a

KITCHENAID RANGE

Model KFEG500ESS4

Near Chagrin Falls, OH 44022

Jason N

Job Details: 12/27/2022

Installed infinite switch. Tested burner operation on both single and dual element. Burner cycling on and off properly to maintain heat. Op test good.

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48QVS02

Near Bentleyville, OH 44022

Jason N

Job Details: 12/27/2022

"Cc unit not cooling Customer stated the unit stopped cooling after several power issues/outages in the area. Found unit will power on but compressor will not run. Checked voltage to compressor from main control, 0v. Ran test 5 in diagnostics, compressor command, checked voltage from main control, 5.1v. Replaced inverter using misc truck stock part. Compressor started up and unit started cooling. Inverter is under our 1 yr parts warranty. Advised customer to allow 24 hrs for unit to return to desired temperatures. Op test good. ; used 1 W10629033 (Inverter) from stock"

We serviced a

WHIRLPOOL OTR MICROWAVE

Model WMH53521HW3

Near Cleveland, OH 44128

Jason N

Job Details: 12/27/2022

Installed unit door. Op test good.

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Cleveland, OH 44104

Joe O

Job Details: 12/27/2022

Cc: not heatingFound temp switch open. Needs temperature switch; ordrng 1 WP8578354 (swtch-temp)

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Shaker Heights, OH 44122

Corina B

Job Details: 12/27/2022

Replaced the door. Opt test ok

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW

Near Cleveland, OH 44113

Corina B

Job Details: 12/27/2022

CC that the unit does nothing but run the drain pump. Confirmed. Found the drain pump stuck on. Will need a new control. ; ordrng 1 W11616491 (Control)

We serviced a

AMANA REFRIGERATOR

Model ARSE66ZBS

Near Jefferson, OH 44047

Dan H

Job Details: 12/27/2022

"Installed new ice maker , op test good"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Westlake, OH 44145

Gabriel P

Job Details: 12/27/2022

"Ran test fill and it humms then ran test on heater for few minutes the re try and it fill will need a heater line was frozen ordering ; ordrng 1 W11226501 (Heater), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HWH00

Near North Olmsted, OH 44070

Manny

Job Details: 12/27/2022

"Replaced module, light are flickering now, checked voltage and voltage going up and down but never reaching the 13vdc that is supposed to have, unit needs HV board, customer states that Kitchenaid is sending them the other LED modules, gave her the estimate and advised calling them back and ask if they can send her the HV board,; ordrng 1 W11224256 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF300ESS03

Near Highland Heights, OH 44143

Joe O

Job Details: 12/27/2022

"Cc: not sealing ff door, ice maker not functioning properlyFound freezer door sealing upon arrival. Found slides binding when door is almost closed. Nothing in the way of door. Noting stuck in slides. Found ice maker cycled on its own after arrival. Unit cycled and filled. Needs freezer slides; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Highland Heights, OH 44143

Joe O

Job Details: 12/27/2022

"Cc: leaking, not draining properly, odor on certain cycleCustomer stated every 3-4 loads unit will flood the floor. Stated the unit did not drain a couple loads, and there was a odor at the end of cycle. Found a knife melted to the heating element, showed customer and removed. Found error code f6e4(float switch open). Advised customer knife may have stuck under float. Ran diagnostics test cycle. Found float switch is functioning. Found cold water at start of cycle(advised customer to run hot water at sink before starting unit). Advised how unit needs hot water to break down soap, and helps clean and dry dishes. Found unit draining, pump not getting hot. no leaks found. No error codes after cycle. Could not duplicate issue. Op test ok"

We serviced a

GE DISHWASHER

Model GDF620HMJ2ES

Near Solon, OH 44139

Brian M

Job Details: 12/27/2022

Cc unit beeping while starting This is a door not seen issue Reset all wiring and checked door latch Needs control ; ordrng 1 WD21X24900C (Control) and 1 SHIPPING (shipping and handling)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507HPS03

Near Columbia Station, OH 44028

Gabriel P

Job Details: 12/27/2022

"Replace icemaker,then delete code and rant test 57 and test 45 pass opt test ok"

We serviced a

GENERAL ELEC DISHWASHER

Model GDF530PGM0WW

Near Cleveland, OH 44114

Corina B

Job Details: 12/27/2022

"CC that the unit is not working. Confirmed. Checked the outlet, good. Checked the control, led light is flashing. Unplugged the ui, still not responding. Will not go into diag. Will need a new control.; ordrng 1 WD21X32165 (Control), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FV2

Near LaGrange, OH 44050

Gabriel P

Job Details: 12/27/2022

Found burner shorted and a stuck key on control ordering customer requested last call of the day ; ordrng 1 W10894098 (Control) and 1 W11517959 (Front burner left)

We serviced a

GE DISHWASHER

Model GSD3360D35SS

Near Cleveland, OH 44114

Corina B

Job Details: 12/27/2022

CC that the unit is not draining. Confirmed. Found the drain hose clogged. Will need a new drain hose. Called BJ does not show an extension for the drain hose. Advised cust to replace the black rubber hose with a rigid drain hose from the store.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Oberlin, OH 44074

Gabriel P

Job Details: 12/27/2022

"Found icebox at 29 degrees and fridge at 54 and freezer at 39 degrees check pressure low side was on 20 inch to a vacuum and high side 50 psi so feed nitrogen found no leak on evaporator spray suds but no leak found check all sauder joints and no leaks and empty r600 with nitrogen out of system then put it in to a vacuum and re charge it again and make sure is charge all the way advise customer to monitor took pictures of frost starting to show while we were there,opt test ok"

We serviced a

MAYTAG DRYER

Model MED6230HW2

Near North Royalton, OH 44133

David R

Job Details: 12/27/2022

"Blower motor replaced by previous tech last visit, Replaced dryer kit, also added more dryer vent tape to back on unit where vent meets, tightened all screws. Ran unit with load of towels in, no noise. Customer to monitor, as of now everything working correctly. Op Test Ok"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near North Royalton, OH 44133

David R

Job Details: 12/27/2022

"Checked over unit. Comp is making noise and shutting up every 5 mins. SP goes over replacement of comp. Also found not getting correct voltage from main board, unit shut down a couple times on me. Correct voltage from outlet. Order and replace main control at same time with comp.** set as a 3 count for comp and drier replacement. ; ordrng 1 W11224256 (Control)"

We serviced a

MAYTAG WASHER

Model MHW3505FW1

Near Fairview Park, OH 44126

Marie V

Job Details: 12/27/2022

"Cc of unit not draining, door is locked . Confirmed. Removed all water out. Verify drain catch,is clear. Stared a drain and spin. Drain pump gets 120V, but does not operates. Unit will need new drain pump. ; ordrng 1 WPW10605427 (Drain pump), used 1 SHIPPING (shipping and handling) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Rocky River, OH 44116

Marie V

Job Details: 12/27/2022

Replaced gasket. Used steamer and added some petroleum jelly to gasket. Op test ok

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Cleveland, OH 44121

Jason N

Job Details: 12/27/2022

"Cc unit not starting a cycle, buttons not workingRan diagnostics, found codes f2e1 for Ui stuck button, and f5e1 for lid switch fault-lid is up. Ran manual lid lock test, lid will not lock, reed switch not reading lid magnet. Unit will need lid latch replaced. Customer stated RaC is paying for the repair. Contacted JS, she said go ahead and get contact information for payment. Replaced lid latch using truck stock part. Ran auto test cycle, all functions passed. Op test good. RaC email address is store.00360@rentacenter.com, contact associate Esco. ; used 1 W10810403 (Lid latch) from stock"

We serviced a

KENMORE WASHER DUET

Model 110.25132410

Near Cleveland, OH 44130

David R

Job Details: 12/27/2022

"Replaced padding and suspension. Leveled. Ran diagnostics, good. Ran low and high spin on manual mode. Good. Op Test Ok."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM07

Near Geneva, OH 44041

Dan H

Job Details: 12/27/2022

"Ice maker harness does not match plug on unit(see pics), ordering correct ice maker, part is out of stock so not scheduling return appointment, left part with customer in case some of it is needed upon return; ordrng 1 W11517113 (Ice maker)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDB09

Near Gates Mills, OH 44040

Joe O

Job Details: 12/27/2022

Installed holder. Op test ok

We serviced a

GE REFRIGERATOR

Model CYE22TP2MDS1

Near Garfield Heights, OH 44128

Manny

Job Details: 12/27/2022

"Replaced both boards, opt test ok"

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Jefferson, OH 44047

Dan H

Job Details: 12/27/2022

"Customer complaint that unit is not completing cycle, ran diagnostics no error codes found, ran test cycle, unit filled, agitated and spun, unable to duplicate the problem , unit is operating as designed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Highland Heights, OH 44143

Joe O

Job Details: 12/27/2022

"Cc: leaking from top, low water pressureFound ice maker fill tube burst. Cus has low water pressure at dispenser. Placed bypass on filter housing. Still low pressure. Cust has a saddle valve connected to the supply line, advised cust the flooding?hazard associated with this type of valve, recommended cust have the valve replaced with an?inline valve. Found valve basically turned all the way in. Customer opened valve. Water pressure returned. Need fill tube; ordrng 1 W11415785 (Fill tube)"

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Cleveland, OH 44108

Jason N

Job Details: 12/27/2022

"Cc unit not working Plugged in unit, unit will not power on, no status LED on control board. Checked drains pump resistance, good at 19.7ohms. Replaced main control using customer supplied pre id part. Unit powered on, ran functionality tests, all functions working properly. Op test good."

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Willowick, OH 44095

Jason N

Job Details: 12/27/2022

"Cc unit vibrating and walking Ran diagnostics, no codes stored. Checked unit level and tub suspension, unit is level and stable, suspension checks good. Ran auto test cycle, all functions passed. Ran spin test with 5 large wet towels. No abnormal vibration or movement. Could not duplicate vibration concern at this time, unit is working as designed."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE104HPS1

Near Independence, OH 44131

Manny

Job Details: 12/27/2022

"Replaced dispenser, opt test ok"

We serviced a

WHIRLPOOL DRYER

Model WED6600VW0

Near North Royalton, OH 44133

Marie V

Job Details: 12/27/2022

"Cc that unit is squeaking and heat is not as good. Confirmed showed cust that foil vent is a fire hazard also is pinched, moved unit forward a little so it can push the air good. Also found rollers needed to be replaced, as well as the belt and pulley. Replaced parts from T/S. Tested unit, pass. Op test ok; used 1 4392067 (DRYER REPAIR KIT) from stock"

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FGHS2355PF5A

Near Broadview Heights, OH 44147

Marie V

Job Details: 12/27/2022

Cc that the unit is leaking from freezer. Confirmed. Found drain clogged. Cleared all out. Used water to verify. Also showed cust. Op test ok

Our Service

Our Training